Treasury Board of Canada Secretariat
www.tbs-sct.gc.ca
Common menu bar links
Breadcrumb Trail
ARCHIVED - Using External Service Delivery Key Performance Indicators
This page has been archived.
Archived Content
Information identified as archived on the Web is for reference, research or recordkeeping purposes. It has not been altered or updated after the date of archiving. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats on the "Contact Us" page.
MAF Category: Stewardship
Theme: Channel Take-up
Channel Take-up rates and volumes are a fundamental measure. For example, a modification to a Web site may have a dramatic positive or negative impact on call volumes. Visits and Visitors are tracked by all Web measurement tools. Readers are cautioned to read the usage tip concerning session tracking on page 39.
VisitsTotal site visits served during reporting period. |
Figure 5-9: Visitors Dashboard Report (WebTrends)
VisitorsUnique visitors counted either through registration/log-in processes or via cookies |
Figure 5-10: Visitors Trend Report (WebTrends)
