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This review has provided the government with a thorough and comprehensive look at the complex issues surrounding compliance and sanctions under the FAA and related policies. While public attention has focussed on recent instances of mismanagement, it is clear that the vast majority of those charged with public sector management responsibilities carry out their duties with integrity and honesty. Comparative research also confirms that Canada is on par with other jurisdictions in the areas of criminal sanctions, debt recovery, investigations, and discipline.
Furthermore, the review has provided a better understanding of opportunities to strengthen and improve the integrated legislation, policies, and statutes that comprise the compliance framework for the FAA and set the context for managing in the Public Service.
A number of broad and important conclusions and understandings need to be emphasized:
Recommendations flowing from this review have been incorporated in the paper entitled Management in the Government of Canada: A Commitment to Continuous Improvement. Most importantly, any response, be it carrying out investigations or taking remedial measures, should be conducted rapidly and transparently. The results must be communicated effectively in order to enhance confidence in the government's compliance framework.
The Government of Canada is changing the way it works, the way it accounts to Canadians, and the way it serves them. These changes are forging a culture of management improvement rooted in accountability, responsiveness, and innovation.
These same values are what Canadians deserve and expect from their government. This report is one of the key initiatives contributing to the government's strategy to meet those expectations and become a world‑class public service.