Skip to content Skip to institutional links

Common menu bar links

Breadcrumb Trail

Institutional links

Chief Information Officer Branch

IT Project Review and Oversight

Enhanced Management Framework

Versions

ARCHIVED - Interview Guide

Warning This page has been archived.

Archived Content

Information identified as archived on the Web is for reference, research or recordkeeping purposes. It has not been altered or updated after the date of archiving. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats on the "Contact Us" page.

4. Organizational Capabilities
General Are there mechanisms in place to ensure an ongoing ability to manage e-government applications, including skilled staff, knowledge management, appropriate tools and techniques and attention to managing the e-government program?
CRITERIA	GENERAL QUESTIONS	PROBES
1. e-Government Competencies	Has the organization identified the competencies required to implement its e-government strategies and plans? Have staff received the training appropriate for their responsibilities?	Have competency levels been defined for all relevant positions? Have skill requirements and current gaps been defined and appropriate staffing and training programs established to address the gaps? Has e-government training been built into the regular training program?
2. e-Government Tools & Techniques	To what extent are web-based tools which support analysis, knowledge management, communication and collaboration available to staff. Do staff have the skills and knowledge to use them effectively? Are these tools upgraded regularly based on recent trends in technology?	How sophisticated are the communication and collaboration tools available to staff? Have staff been trained in the effective use of these tools? Are data analysis tools, such as data warehousing and data mining, available to, and understood by, staff Is there a regular review of the tools and techniques available to upgrade tools consistent with the organization's strategy
3. Organizational Learning	Does the organization support sharing of information among staff and the formal gathering, storing and providing access to information? Do the organization's vision and strategy support the technology to facilitate organizational learning?	Is the concept of organizational learning understood and supported within the organization? Are staff encouraged to share information which will help them achieve the organization's objectives? Do staff have access to databases of relevant information across the organization? From other databases and other organizations? Is knowledge shared at a work group, sector/division or organization level?