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ARCHIVED - Process Improvement

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There are processes that must exist for project practices to be repeatable and project outcomes to be predictable. These processes must be in place and effectively performed if project teams are expected to deliver quality products. While most departments already have such processes in place, it is important that there be no gaps or weaknesses. The goal is to improve the organizational effectiveness of departments on a continuous basis when managing and delivering projects (e.g. deliver projects faster, better, cheaper).



Establishing the Baseline - Gov't Wide Summary & Analysis of IT Project Practices

EMF Part II - Solutions: Putting the Principles to Work


Departmental Baseline Assessment Questionnaire

Enhanced Framework Questionnaire

Supporting Resources


Capability Maturity Model for Software V1.1 - Overview of SW-CMM describing maturity framework's 5 levels and 18 key practice areas.

Key Practices of the CMM - Describes the over 300 key practices for the SW-CMM.

Process Tailoring and the CMM - Guide on how to tailor the CMM.

IDEAL Users Guide for Process Improvement - Guide on how to implement a process improvement program.

Essential Set Templates - 54 reusable & adaptable templates to help manage & control IT projects.


SoftGuide - CMM-based tool supporting capability assessment & action planning.

Maturity Questionnaire - PDF format file containing the SEI software process maturity appraisal questionnaire.

Other Documents

CBA IPI - Formal SW-CMM assessment methodology.

Comparison of SW-CMM and ISO 9001 - Detailed comparison & discussion of relationships.