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ARCHIVED - Human Resource Management

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Top of Page Act

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Top of Page Checklist

An Enhanced Framework for the Management of Information Technology Projects - Part II Solutions: Putting the Principles to Work
Provides in Appendix I a questionnaire to assess the use of EMF related practices in government institutions.Also provides an overview on the original plan, intended audience, and relationships of the EMF.
Checklists, Guidelines and Project Management Plan Guide
Provides a set of checklists in the context of the Gol program and related to Architecture and Infrastructure, Communication, Information Policy and Management, Legal, Organizational Readiness, Service Quality and Project Management.
e-Government Capacity Check © Diagnostic Tool
Provides a list of questions to obtain information on the capability of a government institution in the areas of e-strategy, IM/IT infrastructure, risk and program management, organizational capabilities, value chain management and performance.

Top of Page Glossary

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Top of Page Guide

An Enhanced Framework for the Management of Information Technology Projects - Project Management Core Competencies
Describes the core competencies, or basic skills, required by a person managing an information technology (IT) project in the Canadian federal government.
Government On-line (GOL) Implementation Kit
Describes a set of tools and references for determining which programs currently being delivered through an organization are candidates for GOL exposure, and how to plan, justify, and launch the resulting project.
IT Competency Profiles
Describes a generic IT progression program and requisite skill sets for the CS community.
IT Work Description Repository
Provides acompendium of work descriptions
Quality Services - Guides
Describes practices for quality service, including topics on client consultation, measuring client satisfaction, working with unions, establishing a supportive learning environment, recognition of individuals and teams, employee surveys, service standards, benchmarking, communications, effective complaint management, and implementing quality service.

Top of Page Lexicon

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Top of Page Link

Baldrige National Quality Program
Defines business criteria to assess performance excellence: leadership, strategic planning, information and analysis, human resources, customer and market focus, process management, and business results.
General Accounting Office - USA
Provides publications on the effectiveness of IT investments, risk management, and the performance of CIO organizations.
ISACA - Control Objectives for Information and related Technology (COBIT)
Prescribes security and control practices that provides a reference framework in four domains Planning and Organization, Acquisition and Implementation, Delivery and Support, Monitoring) and as a key evaluation and analytical tool for IT performance audits.
Ontario Gov CIO
Describes the Government of Ontario Information and Information Technology Agenda, including aspects such as e-government, policies, standards, and guidelines, infrastructure services, procurement, and organization
Organizational Readiness Office
Provides an overview of the objectives and roles of the Organizational Readiness Office to ensure that public servants have the appropriate tools, business practices and policy frameworks needed to prepare themselves and their workplaces to achieve the goals of GOL and Service Improvement initiatives.
PMI - Guide to the Project Management Body of Knowledge (PMBOK)
Prescribes generally accepted processes to manage projects through their life cycle.
Software Exchange Service
Provides a focal point to promote the sharing of government-owned applications software, documentation, and related information among government institutions.
Software Exchange Service The Project Management Framework (PMF), version 2.0 - 827
Provides a brief overview of AAFC Project Management Framework - a web enabled toolkit with guidelines and templates to assist in the planning, execution and closure of IM/IT projects.

Top of Page Policy

Employment Equity Policy
Prescribes the requirements to provide quality services to all Canadians by establishing, within the federal Public Service, a workforce of qualified employees while ensuring that its obligations under the Employment Equity Act are met.
Policy on the Duty to Accommodate Persons with Disabilities in the Federal Public Service (Draft)
Prescribes the requirements to ensure that persons with disabilities are able to participate as fully in the federal Public Service as persons who do not have disabilities.
Policy on the Provision of Accommodation for Employees with Disabilities
Prescribes the requirements regarding the employment accommodation of employees with disabilities. Establish the need for government's electronic information sites to be accessible to people with disabilities and that computer system upgrades initiatives include appropriate consultations with employees with disabilities.
Security Policy
Prescribes the requirements to ensure the appropriate safeguarding of sensitive information and assets of the federal government. Establishes the need to classify information, to conduct an assessment of related threats and risks, to limit access to classified information and to conduct security reliability checks and assessments on employees.

Top of Page Presentation

Communities of Practice: Agents of Change
Explains challenges and issues related to IT, IM, and Service communities of practice. Ed Fine, 2001

Top of Page Procedure

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Top of Page Process

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Top of Page Report

Maximizing the Success of Chief Information Officers - Learning from Leading Organizations
Describes principles and practices gleaned from the case studies to offer suggestions on what agency executives can do to ensure the effectiveness of their CIO organizations. US General Accounting Office, 2000.
Reports from the President of the Treasury Board
Provides a list of reports from the President of the Treasury Board related to Access to Information and Privacy, Crown Corporations, Employment Equity, Results-based Management, Accountability and Review, Official Languages , Public Accounts , Quality Services, and Other Government-wide Initiatives .

Top of Page Standard

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Top of Page Template

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Top of Page Terminology

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