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ARCHIVED - An Enhanced Framework for the Management of Information Technology Projects - Part II Solutions: Putting the Principles to Work
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5. How to Get Started
The IDEALSM Model(9) has been selected as a guide for departmental improvement efforts. It is described more fully in Appendix 4. The IDEALSM Model below depicts the five phases of process improvement that provide a continuous loop through the steps necessary for improvement.
A 'big bang' approach that could dictate a long wait for improvements is not recommended. Rather, it is beneficial to address small improvements through the completion of as many cycles as necessary to achieve the desired Plateau depicted in Figure 2. While the length of time it should take to complete a cycle is not specified, a target of 6-12 months is recommended.
Figure 5: IDEALSM Model
