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Status Report on Major Crown/Transformational Projects

Real Time Identification (RTID)


The Real Time Identification (RTID) Project is a re-engineering of systems and processes used for fingerprint identification, civil clearances and criminal records management. RTID is transforming the current paper-based workflow to an electronic workflow, enabling the “real time” identification of fingerprints submitted electronically.

Fingerprints are submitted by police agencies to support the creation of a criminal record, or to search the criminal record repository during a criminal investigation or civil security screening. RTID is streamlining these services, facilitating information sharing internationally, and permitting an improved tracking of criminals by condensing identification turnaround times from weeks and months to hours and days. The following are the end state response times for RTID:

  • Two hours for all criminal Ten Print searches (improved from six weeks)
  • 24 hours for all criminal record updates (improved from nine to 12 months)
  • 24 hours for all latent (improved from six weeks)
  • 72 hours for all civil services (improved from five months )

Funding for the RTID Project was announced on April 20, 2004, under the National Security Policy. Between 2001 and 2004, significant work was done by a small project team within the RCMP to define the RTID requirements and prepare statements of work in anticipation of this announcement.

Following the announcement, a Project Charter was developed and a formal Project Office was established under the sponsorship of the former Information and Identification Services of National Police Services (NPS), now Forensic Science & Identification Services (FS&IS) of Policing Support Services (PSS). The Chief Information Officer (CIO) was appointed as Project Leader responsible for achieving the technology improvements associated with this initiative.

Project Phase:

The project was initiated in 2004 and subsequently separated into two major phases. Phase 1 modernized the civil clearance process, implemented a new Automated Fingerprint Identification System (AFIS), and developed a new transaction manager, the NPS National Institute of Standards and Technology (NIST) Server, permitting agencies to submit their fingerprint information electronically. Phase 1 was closed-out in 2008.

The scope of Phase 2 includes modernizing the processes related to the management and updating of the criminal records.

Leading and Participating Departments and Agencies
Lead Department Royal Canadian Mounted Police (RCMP)
Contracting Authority Public Works and Government Services Canada
Participating Departments

Public Safety

Citizenship and Immigration Canada

Correctional Services Canada

Canada Border Services Agency

Transport Canada

Federal Bureau of Investigation

Canadian Law Enforcement Agencies

RTID is a major business transformation initiative of interest to all agencies within the Public Safety Canada portfolio. Its progress and success in contributing to long-term interoperability is monitored by the stakeholders of the Project Steering Committee.

The Senior Project Advisory Committee (SPAC) is a senior level committee of RCMP, Public Safety Canada and central agency officials that advises the Project Leader on all aspects of the project as it relates to government-wide policies, strategic direction and procurement strategy.

The RTID Project Steering Committee provides ongoing direction to the Project and includes representatives of key federal government departments and central agencies. Oversight of RTID is also linked to existing Public Safety committees.

RTID will be used across Canada and in all jurisdiction levels. Stakeholder involvement is required to ensure the system is useful for all and does not hinder or contravene regulations.

Prime and Major Subcontractor(s)
Prime Contractor

Fujitsu Consulting (Canada) Inc/Fujitsu Conseil (Canada) Inc
600-360 Albert Street
Ottawa, Ontario
K1R 7X7

Cogent Systems Inc
209 Fair Oaks Avenue
South Pasadena, California
USA 91030

Major Subcontractor(s)

Brainhunter Inc
1515 Carling Avenue, Suite 600
Ottawa, Ontario
K1Z 8P9

TPG Technology Consulting Ltd
887, Richmond Rd, Suite 100
Ottawa, Ontario
K2A 0G8

ADGA Group
Suite 600-116 Albert
Ottawa, Ontario
K1P 5G3

Phase 2 has been contracted on a fixed-price basis to deliver multiple components. A Request for Proposal (RFP) was issued and a contract was subsequently awarded in January 2008 to Fujitsu Consulting (Canada) Inc. This portion represents Phase 2 of RTID.

Major Milestones
Major Milestones – Phase 2 Date
Effective Project Approval (EPA) for Phase 2, and RFP

June 2007

Phase 2 contract awarded (fixed-price contract) January 2008
Sub-Processes Documented and Validated August 2008
System Requirements Validation December 2008
Phase 2 – Release 2 Scope Validation October 2009
Release 1.1 in Production January 2010
Independent Review February 2010
Options Analysis June 2010
Options Analysis Implementation Plan August 2010
Amended Effective Project Approval submitted Fall 2010

Project Outcomes

Project Outcomes include:

  • Time to process civil, criminal and refugee Ten Print submissions reduced;
  • Time to process latent crime scheme searches reduced;
  • Number of latent identifications increased;
  • Time to process updates to criminal records reduced; and
  • Overall identification and criminal records services improved.

Progress Report and Explanations of Variances

The RTID Project is within the initial budget approved by Treasury Board (TB) of $129.7M ($136.5M including GST), but has a schedule variance compared to the original baseline in 2004. This schedule variance was caused by a series of factors.

As previously reported, RTID Phase 1 was closed-out from an information technology (IT) perspective in September 2008, 18 months later than previously planned. This schedule and scope variance has been carried over to Phase 2. Phase 2 was planned to be completed by July 2011, but is now being re-evaluated. Factors for this schedule variance include the Phase 1 delay due to the complexities of the system and the procurement process for the Phase 2 fixed-price contract, which was awarded in January 2008.

During the summer of 2009, Treasury Board Secretariat’s (TBS) Chief Information Branch (CIOB) launched a new committee to review Major Crown Information Technology (IT) enabled projects and report to TB Ministers twice per year on the health of such projects. This new Executive Project Oversight Committee (EPOC) recommended that the RCMP conduct an independent review of the RTID Project to help determine the project’s challenges, issues and way forward prior to submitting an amended EPA. The RCMP acted on this recommendation and a report was delivered to the RCMP in February 2010.

The review identified challenges and issues that need to be addressed to ensure that the vision and business benefits can be realized to the fullest. Based upon the review’s recommendations, the RCMP will proceed with an Options Analysis to identify the best strategy to move forward.

Following the Options Analysis, the RCMP will re-baseline the project in order to submit the EPA amendment.

Industrial Benefits

Not applicable.