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Table 6A : User Fees Act


  (in thousands of dollars) 2007-2008 Planning years
  Fee type Fee-setting authority Date last modified Planned revenue Actual revenue Full cost Performance standard Performance results Fiscal year Planned revenue Estimated full cost
A. User fee
Fees charged for processing access requests submitted to the Agency under the Access to Information Act Other products and services Access to Information Act 1992 0.2 0.18 67.8 Response must be provided within 30 days following receipt of request. Pursuant to Section 9 of the Act, the response time may be extended; notice of extension must be sent within 30 days after receipt of request. Further details on the Access to Information Act can be found at: http://laws.justice.gc.ca/en/
A_1/index.html
Response given to 55% of requests within the prescribed 30-day timeframe 2008-2009 0.2 73.0
2009-2010  0.2 75.0
2010-2011  0.2 77.0
B. Date last modified: March 31, 2008
C. Other information: N/A

Table 6B: Policy on service standards for external fees


User fee Service standard Performance results Stakeholder consultation
Fees charged for processing access requests submitted to the Agency under the Access to Information Act Response must be provided within 30 days following receipt of request. Pursuant to Section 9 of the Act, the response time may be extended; notice of extension must be sent within 30 days after receipt of request. Further details on the Access to Information Act can be found at: http://laws.justice.gc.ca/en/
A_1/index.html
Agency responded to 55% of requests within the prescribed 30-day timeframe The service standard is established by the Access to Information Act and Access to Information Regulations

Some of the information requests submitted to the Agency under the Access to Information Act required longer processing time than the prescribed deadline due mainly to their complexity. Indeed, several of these required consultation with third parties and government agencies. The Agency improved its response time by 9% over 2006-2007.