Common menu bar links
Breadcrumb Trail
ARCHIVED - Royal Canadian Mounted Police
This page has been archived.
Archived Content
Information identified as archived on the Web is for reference, research or recordkeeping purposes. It has not been altered or updated after the date of archiving. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats on the "Contact Us" page.
Template 9-B: Policy on Service Standards for External Fees
Royal Canadian Mounted Police
| A. External Fee | Fees charged for the processing of access requests filed under the Access to Information Act | ||
| Service Standard | Under the Access to Information Act, a legislated response time of 30 days is required with the possibility of extensions under limited circumstances. Under the Privacy Act, the legislated response time is 30 days with the possibility of a single 30 day extension under limited circumstances | ||
| Performance Result |
Response times: Access to Information Act Within 30 days = 29.7% (346 requests) Privacy Act |
||
| Stakeholder Consultation | The service standards are established by the respective legislation. Requests for our services are made by external clients. Complaints about service levels are made to the Offices of the Information and Privacy Commissioners respectively as the case may be. | ||
Canada Firearms Centre
| A. External Fee | Service Standard | Performance Result | Stakeholder Consultation |
| Fees charged for the processing of access requests filed under the Access to Information Act.(see note 3) | Framework developed by TBS. See:http://www.tbs-sct.gc.ca/gos-sog/atip-aiprp/in-ai/in-ai2006/2006-06_e.asp |
|
The service standard is established by the Access to Information Act and the Access to Information Regulations. Consultations with stakeholders were undertaken for amendments done in 1986 and 1992. |
| Business Licences | Section B – Other information – See note (1) | Section B – Other information – See note (2) |
Section B – Other information – See note (2) |
| Individual Licences | 45 days | 76% of properly completed individual licence applications were process within the 45 day period | Section B – Other information – See note (2) |
| Registration Certificates* | 30 days | 63% of properly completed registration applications were processed within 30 days | Section B – Other information – See note (2) |
| Authorizations | Section B – Other information – See note (1) | Section B – Other information – See note (2) | Section B – Other information – See note (2) |
| Non-resident permits | Section B – Other information – See note (1) | Section B – Other information – See note (2) | Section B – Other information – See note (2) |
| Services for replacement of documents | Section B – Other information – See note (1) | Section B – Other information – See note (2) | Section B – Other information – See note (2) |
|
B. Other Information:
|
|||