Appendix E: Standard on Information Technology Provisions
Date modified: 2022-05-06
Hierarchy
Appendix E. Standard on Information Technology Provisions
E.1 Profiles
- E.1.1These profiles provide details in support of requirement 4.4.1.1 of the Directive on Service and Digital.
- E.1.2The specifications for the GC IT User and Call Centre User profiles are:
- E.1.2.1A single portable computing device.
- E.1.2.2A single keyboard and input device.
- E.1.2.3All computing devices have camera, microphone, and Wi-Fi network connectivity enabled.
- E.1.2.4A single licence to the SSC-approved collaboration and productivity suite.
- E.1.2.5A limit of one non-Microsoft Office M365 account for audio/web/video conferencing.
- E.1.2.6A single individual enterprise email account.
- E.1.2.7A single GC Digital Identity.
- E.1.2.8A limit of one telephony service.
- E.1.2.8.1A second cellular device and second cellular plan as required for secure/classified information or communications.
- E.1.2.9Eligible to be assigned a single Government of Canada Secret Infrastructure (GCSI) account.
- E.1.2.10Eligible to be assigned secure remote access (SRA).
- E.1.3The specifications for the Remote/Field User and the Policing/Enforcement/Intelligence User in addition to the GC IT User are:
- E.1.3.1Eligible for ruggedized portable computing device.
- E.1.3.2Eligible for high-data limit cellular plans if principally working remotely.
- E.1.4The specifications for the High-security User in addition to the GC IT User are:
- E.1.4.1Eligible for computing device to be desktop computer.
- E.1.4.2Eligible to have camera, microphone, or Wi-Fi functionalities disabled.
- E.1.4.3Eligible to be assigned fixed telephony devices (Voice over Internet Protocol (VoIP), or other fixed line) if cell signal is not permitted in their work environment.
- E.1.5The specifications for the Scientist/Lab User, Data Scientist/Analyst, and Software Developer / Power User / Graphic Designer in addition to the GC IT User are:
- E.1.5.1Eligible to have a high-performance device as their base computing device.
- E.1.6The specifications for the International Users in addition to the GC Office User are:
- E.1.6.1Eligible to be assigned cellular plans appropriate for international use.
- E.1.6.2Eligible to be assigned additional digital identities or third-party credentials.
- E.2.1The base specifications for all individual and collaborative workpoint profiles are:
- E.2.1.1Cellular and Wireless connectivity, with minimum -60 decibel-milliwatts (dBm) signal strength.
- E.2.2The specifications for all individual workpoint profiles in addition to the base specified in E.2.1 are:
- E.2.2.1Two screen display (monitor) devices.
- E.2.2.1.1Screen displays have rotate, tilt, and height-adjust capabilities.
- E.2.2.1.2Minimum screen size is 22 inches per screen.
- E.2.2.2Port replicators for connection to a portable computing device.
- E.2.2.3Small Workspaces may have zero or one screen display (monitor) devices.
- E.2.2.1Two screen display (monitor) devices.
- E.2.3The specifications for Fixed-line Workpoints in addition to the base individual workpoint profiles are:
- E.2.3.1One fixed telephony/network connection.
- E.2.4The specifications for High-security Workpoints in addition to the base individual workpoint profiles are:
- E.2.4.1Eligible for a secure desktop computer.
- E.2.4.2Fixed network connection(s) to secret networks.
- E.2.4.3Cell signals and wireless connectivity can be restricted.
- E.2.4.4Eligible for fixed telephony, or secure fixed telephony.
- E.2.5The specifications for High-bandwidth Workpoints in addition to the base individual workpoint profiles are:
- E.2.5.1A fixed network connection point of minimum 1 Gigabit per second (Gbps).
- E.2.6The specifications for Commissionaires Desks in addition to the base individual workpoint profiles are:
- E.2.6.1One fixed telephony/network connection point.
- E.2.7The specifications for Phone Booths are:
- E.2.7.1One fixed telephony/network connection point.
- E.2.8The specifications for all collaborative workpoint profiles in addition to the base are:
- E.2.8.1Each floor in a GC building should have, at minimum, three equally spaced fixed telephony/network connection points, for backup and emergency connection purposes.
- E.2.9The specifications for Boardrooms and Collaborative Spaces in addition to the base collaborative workpoint profiles are:
- E.2.9.1At minimum, one fixed telephony/network connection point, with additional connection points possible based on their size.
- E.2.9.2At minimum, one display device of at least 48 inches.
- E.2.9.3Display devices include HDMI connections, and boardroom screens have screen-casting / screen-sharing capabilities.
- E.2.9.4Boardrooms include cameras and microphones, as appropriate, for audio or video conferencinE.
- E.2.9.5Microsoft Office 365 compatible technologies for any new implementations.
- E.2.10The specifications for Equipment Area in addition to the base collaborative workpoint profiles are:
- E.2.10.1One fixed telephony/network connection point for each communication device in the centre.
- E.2.11The specifications for Lobby and Public Access Zones in addition to the base collaborative workpoint profiles are:
- E.2.11.1Availability of guest Wi-Fi.
- E.2.11.2Fixed-line telephony.