Information Management in the Government of Canada: The Vision

• Previous page
• Table of contents
• Complete text
• Next page

The Vision for IM

In the Government of Canada, information is safeguarded as a public trust and managed as a strategic asset to maximize its value in the service of Canadians.

The IM Program will be comprised of interrelated services that work together to contributing to the needs of GC programs, both internal and public facing. The IM Program is defined by the following direct outcomes:

• All programs have quality information to function and be managed well and for the delivery of their services. They have information to trace decisions and processes. Their information is preserved and safeguarded and made available to collaborators as appropriate.
• Government-wide, corporate or executive level programs have the assurance that Government of Canada’s record of processes and decisions has integrity and that clients’ rights are being upheld in the conduct of Government business, specifically in the handling of personal information. These programs have the ability to aggregate information vertically for Ministerial accountability, and horizontally for programs and services spanning departments and jurisdictions, allowing the government to operate as an enterprise.  Executive programs’ information holdings are organized and information management processes are structured so that the Government can undertake change with agility. Finally, the IM Program operates effectively within the context of the whole enterprise of government.
• In order to achieve service integration – that is, to deliver programs and services that cross organizational boundaries – integrated service delivery programs have information that is capable of being interpreted correctly out of the context in which it was captured or created, and effectively and efficiently aggregated with information collected elsewhere.

These direct IM Program outcomes contribute to the following government outcomes[2]:

• Better-managed Government.
• Increased quality of program decision-making.
• Increased confidence that the Government is implementing the best standards, rules and practices.
• Increased confidence in the privacy and security of information entrusted to or generated by the Government.
• Increased confidence in the transparency and openness of Government.
• Greater relevance and effectiveness of Government through the achievement of higher valued outputs of integrated services.
• Better collaboration between programs and between programs and their delivery partners.
• Increased confidence that clients’ rights are upheld by the Government.

Achieving these outcomes will be made possible by innovations applied in broad “areas of improvement” described in the following section.

• Previous page
• Table of contents
• Complete text
• Next page