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User Fees Reporting — Template A: User Fees

Measurement Canada


User Fee: Device Approval and Measurement Standard Certification

Fee Type: Regulatory

Fee-Setting Authority: Weights and Measures Act

Date Last Modified: 1993

Performance Standards:

a) Notice of Approval is issued between 30 and 120 calendar days depending on complexity of submission. Categories of approval submissions and associated performance targets are available on the Measurement Canada website.

b) Certificate of Calibration is issued within 60 calendar days.

Performance Results:

a) Performance standard was met, on average, 89% of the time.

b) Performance standard was met, on average, 95% of the time.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
200 217 755 2011–12 220 765
2012–13 220 765
2013–14 220 765


User Fee: Device Inspection

Fee Type: Regulatory

Fee-Setting Authority: Weights and Measures Act

Date Last Modified: 1993

Performance Standards: Inspection performed within 10 calendar days of request.

Performance Results: Performance standard was met, on average, 85% of the time.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
200 161 560 2011–12 160 557
2012–13 160 557
2013–14 160 557

User Fee: Meter Approval and Measuring Apparatus Certification

Fee Type: Regulatory

Fee-Setting Authority: Weights and Measures Act

Date Last Modified: 1993

Performance Standards:

a) Certificate of Calibration is issued within 60 calendar days.

b) Notice of Approval is issued between 30 and 120 calendar days depending on complexity of submission. Categories of approval submissions and associated performance targets published as part of service standards.

Performance Results:

a) Performance standard was met, on average, 95% of the time.

b) Performance standard was met, on average, 89% of the time.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
200 314 1,093 2011–12 300 1,044
2012–13 300 1,044
2013–14 300 1,044


User Fee: Meter Inspection

Fee Type: Regulatory

Fee-Setting Authority: Electricity and Gas Inspection Act

Date Last Modified: 1995

Performance Standards: Inspection performed within 10 calendar days of request.

Performance Results: Performance standard was met, on average, 85% of the time.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
85 95 331 2011–12 100 348
2012–13 150 522
2013–14 150 522


User Fee: Electricity and Gas Accreditation (initial and renewal)

Fee Type: Regulatory

Fee-Setting Authority: Electricity and Gas Inspection Act

Date Last Modified: 1995

Performance Standards: Accreditation is granted within 1 month of an audit that demonstrates the applicant has met all requirements.

Performance Results: Performance standard was met 100% of the time.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
115 60 209 2011–12 70 244
2012–13 70 244
2013–14 70 244


User Fee: Measurement Canada

Total

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
800 847 2,947 2011–12 850 2,957
2012–13 900 3,131
2013–14 900 3,131

Other Information:
Revenue generation is based on client demand for services. Measuring device and electricity and natural gas meter inspections (for which fees are prescribed by regulation) are increasingly performed by Measurement Canada authorized service providers.

Office of the Superintendent of Bankruptcy

User Fee: Registration Fee

Fee Type: Regulatory

Fee-Setting Authority: Bankruptcy and Insolvency Act (BIA) and Rules

Date Last Modified: 2001

Performance Standards: Registration of new estates: 90% of the time within 2 days.

Performance Results: 99.98%

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
14,091 11,987 12,786 2011–12 28,036 36,111
2012–13 28,114 36,999
2013–14 28,114 36,999


User Fee: Superintendent Levy

Fee Type: Regulatory

Fee-Setting Authority: Bankruptcy and Insolvency Act (BIA) and Rules

Date Last Modified: 2001

Performance Standards: Letters of comment: Issued 90% of the time within 21 business days of receipt of the Statement of Affairs.

Performance Results: 92.63%

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
26,649 30,021 32,098 2011–12 10,788 13,899
2012–13 10,844 14,272
2013–14 10,844 14,272


User Fee: Name Search Fee

Fee Type: Regulatory

Fee-Setting Authority: Bankruptcy and Insolvency Act (BIA) and Rules

Date Last Modified: 2001

Performance Standards: Faxes answered within 24 hours.

Performance Results: 100%

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
2,800 2,929 3,131 2011–12 2,929 3,773
2012–13 2,929 3,854
2013–14 2,929 3,854

 

User Fee: Trustee Licence Fee

Fee Type: Regulatory

Fee-Setting Authority: Bankruptcy and Insolvency Act (BIA) and Rules

Date Last Modified: 2001

Performance Standards:
No standard.
Annual fee is paid by a trustee in order to retain his/her licence. The licence is annulled if the fee is not paid.

Performance Results: Not applicable.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
1,045 1,031 1,102 2011–12 1,031 1,327
2012–13 1,031 1,358
2013–14 1,031 1,358


User Fee: Office of the Superintendent of Bankruptcy

Total

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
44,585 45,968 49,117 2011–12 42,783 55,110
2012–13 42,917 56,483
2013–14 42,917 56,483

Corporations Canada

User Fee: Corporations Canada has several product offerings including file articles of incorporation, letters patent, file articles of continuance, file statements of revocation of intent to dissolve, file annual returns and name searches.

Fee Type: Regulatory

Fee-Setting Authority: Canadian Business Corporations Act (CBCA) , Canada Corporations Act (CCA), Canada Cooperatives Act

Date Last Modified: No activity in 2010–11.

Most recent consultations were undertaken in 2000–01, when Corporations Canada introduced a reduction in the incorporation fee and annual return fee.

Performance Standards:

Performance Standards 1: Internet:
CBCA incorporation applications received by 1:00 p.m. EST via e-commerce are processed by 5:00 p.m. EST.
Performance Standards 2: Visitors:
Clients who come to headquarters between 8:30 a.m. and 2:30 p.m. will receive one-hour, over-the-counter service.
Performance Standards 3: Batches:
Batches of 5 or more articles are processed within the same day if received before 8:00 a.m.
Performance Standards 4: CCA Part II incorporation applications are processed within 20 business days.
Performance Standards 5: CBCA annual returns are processed and available on the Corporations Canada website within 5 business days.
Performance Standards 6: CCA Part II annual summaries are processed and available on the Corporations Canada website within 20 business days.
Performance Standards 7: Amendments under the CBCA incorporation applications received by 1:00 p.m. EST via e-commerce are processed by 5:00 p.m. EST.
Performance Standards 8: Other services such as revivals, certificates, copies.

Service standards are available on the Corporations Canada website.

Performance Results:

Performance Results 1: 96.0%
Performance Results 2: 98.3%
Performance Results 3: 82.7%
Performance Results 4: 95.5%
Performance Results 5: 93.9%
Performance Results 6: 99.0%
Performance Results 7: 99.9%
Performance Results 8: 95.0%

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
11,200 11,560 12,574 2011–12 11,500 12,122
2012–13 11,500 12,122
2013–14 11,500 12,122

Canadian Intellectual Property Office

User Fee: Canadian Intellectual Property Office (CIPO)

Fee Type: Regulatory

Fee-Setting Authority: Financial Administration Act, Patent Act, Trade-marks Act, Copyright Act, Industrial Design Act, Integrated Circuit Topography Act, Department of Industry Act

Date Last Modified: June 2, 2007

Performance Standards: See CIPO Client Service Standards.

Performance Results: See CIPO Client Service Standards.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
144,314 147,490 143,169 2011–12 149,516 147,374
2012–13 152,670 150,698
2013–14 153,878 154,688

Spectrum, Information Technologies and Telecommunications

In accordance with the User Fees Act, the Department is reporting on its user fees. To be more transparent, the Department is also reporting on all its fees not subject to the User Fees Act. This reporting is done by the Department's service standards established for these fees.  No revenue is reported in this fiscal year as user fee consultations have not yet begun.

User Fee: Personal Communication Service/Cellular Fees — Amended

Fee Type: Regulatory

Fee-Setting Authority: Radiocommunication Act, Section 6(1); Department of Industry Act, sections 18, 19, 20; Financial Administration Act, Section 19.1

Date Last Modified: The Minister may review and amend the fees during the licence term after consulting with licensees.

Performance Standards: Not applicable.

Performance Results: Not applicable.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
Not applicable 2011–12 Not applicable
2012–13
2013–14


User Fee: Spectrum Licence Renewal Fees for 24, 28 and 38 GHz Wireless Broadband Communications

Fee Type: Regulatory

Fee-Setting Authority: Radiocommunication Act, Section 6(1); Department of Industry Act, sections 18, 19, 20; Financial Administration Act, Section 19.1

Date Last Modified: The consultation process is completed but the formal User Fees Act process has not yet begun. It is anticipated to begin in 2011–12.

Performance Standards: Inspection performed within 10 calendar days of request.

Performance Results: Performance standard met, on average, 85% of the time.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
Not applicable 2011–12 Not applicable
2012–13
2013–14

Other Information:

The licence terms of 24/38 GHz spectrum licences obtained via the 1999 Auction were coming to an end starting in 2010. A decision released in March 2006 extended the initial licence terms of these licences. The decision also announced a licensing process available for 24, 28 and 38 GHz spectrum. Issuing these licences will require an annual fee be in place. A consultation was undertaken and the results are being reviewed prior to proceeding with the required stages under the User Fees Act (UFA). The fee is expected to be in place in 2011–12.

The initial public consultation took place in April 2008. It is anticipated that the proposed fee may be reviewed by Parliament under the UFA in 2011–12.

As established pursuant to the Policy on Service Standards for External Fees:

  • service standards may not have received parliamentary review; and
  • service standards may not respect all performance standard establishment requirements under the UFA (e.g., international comparison; independent complaint address).
Performance results are not legally subject to section 5.1 of the UFA regarding fee reductions for unachieved performance.

RADIOCOM (New and Amended Licences) 

Only Actual Revenue is reported for RADIOCOM as demand for services and costs cannot be forecasted.

User Fee: Fixed Parameter Radio Stations

  1. aircraft
  2. ship
  3. General Land Mobile Radio Service (GLMRS

Fee Type: Regulatory

Fee-Setting Authority: Radiocommunication Act, Section 6(1); Department of Industry Act, sections 18, 19, 20; Financial Administration Act, Section 19.1

Date Last Modified: Radio Authorization fees: 2000

Performance Standards:

  1. Processing time of 3 weeks (15 business days) per transaction.
  2. Processing time of 3 weeks (15 business days) per transaction.
  3. Processing time of 3 weeks (15 business days) per transaction.

Performance Results:

  1. Service standard was met 98.6% of the time. Licences issued: 414.
  2. Service standard was met 98.6% of the time. Licences issued: 544.
  3. Service standard not applicable. Licences issued: 0.
2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
Not available for this fee
  1. 14.3
  2. 19.9
  3. 0 (no licences were issued)
Not available for this fee 2011–12 Not available for this fee
2012–13
2013–14

Other Information:
As established pursuant to the Policy on Service Standards for External Fees:

  • service standards may not have received parliamentary review; and
  • service standards may not respect all performance standard establishment requirements under the UFA (e.g., international comparison; independent complaint address).
Performance results are not legally subject to Section 5.1 of the UFA regarding fee reductions for unachieved performance.

User Fee: Mobile Radio Stations

  1. Not GLMRS — no international coordination
  2. Not GLMRS — with international coordination
  3. Fixed — no international coordination
  4. Fixed — with international coordination

Fee Type: Regulatory

Fee-Setting Authority: Radiocommunication Act, Section 6(1); Department of Industry Act, sections 18, 19, 20; Financial Administration Act, Section 19.1

Date Last Modified: Radio Authorization fees: 2000

Performance Standards: Processing time of 7 weeks (35 business days) per transaction when international coordination is not required and 13 weeks (65 business days) when international coordination is required.

Performance Results:

  1. Service standard was met 96.9% of the time. Licences issued: 3,557.
  2. Service standard was met 96.9% of the time. Licences issued: 494.
  3. Service standard was met 96.9% of the time. Licences issued: 4,496.
  4. Service standard was met 96.9% of the time. Licences issued: 781.
2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
Not available for this fee
  1. 1,547.70
  2. 485.37
  3. 897.72
  4. 186.18
Not available for this fee 2011–12 Not available for this fee
2012–13
2013–14

Other Information 
As established pursuant to the Policy on Service Standards for External Fees:

  • service standards may not have received parliamentary review; and
  • service standards may not respect all performance standard establishment requirements under the UFA (e.g., international comparison; independent complaint address).

Performance results are not legally subject to Section 5.1 of the UFA regarding fee reductions for unachieved performance.


User Fee:

Microwave Stations

  1. With no international coordination
    1. Radio licences
    2. Spectrum licences
  2. With international coordination

Fee Type: Regulatory

Fee-Setting Authority: Radiocommunication Act, Section 6(1); Department of Industry Act, sections 18, 19, 20; Financial Administration Act, Section 19.1

Date Last Modified: Radio Authorization fees: 2000

Performance Standards:

  1. Processing time of 4 weeks (20 business days) per transaction.
  2. Processing time of 10 weeks (50 business days) per transaction when international coordination is required.

Performance Results:

    1. Service standard was met 92.3% of the time. Licences issued: 2568.
    2. Service standard was met 92.3% of the time. Licences issued: 124.
  1. Service standard was met 92.3% of the time. Licences issued: 1871.
2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
Not available for this fee

a)  i) 2,391.2
     ii) 1,417.9  
b) 1,936.2

Not available for this fee 2011–12 Not available for this fee
2012–13
2013–14

Other Information:
As established pursuant to the Policy on Service Standards for External Fees:

  • service standards may not have received parliamentary review; and
  • service standards may not respect all performance standard establishment requirements under the UFA (e.g., international comparison; independent complaint address).
Performance results are not legally subject to Section 5.1 of the UFA regarding fee reductions for unachieved performance.

User Fee: Earth (Stations)

Fee Type: Regulatory

Fee-Setting Authority: Radiocommunication Act, Section 6(1); Department of Industry Act, sections 18, 19, 20; Financial Administration Act, Section 19.1

Date Last Modified: Radio Authorization fees: 2000

Performance Standards: Processing time of 7 weeks (35 business days) per transaction.

Performance Results: Service standard was met 99.9% of the time. Licences issued: 1,081.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
Not available for this fee 78.2 Not available for this fee 2011–12 Not available for this fee
2012–13
2013–14

Other Information: 
As established pursuant to the Policy on Service Standards for External Fees:

  • service standards may not have received parliamentary review; and
  • service standards may not respect all performance standard establishment requirements under the UFA (e.g., international comparison; independent complaint address).

Performance results are not legally subject to Section 5.1 of the UFA regarding fee reductions for unachieved performance.


User Fee: Space (Stations)

Fee Type: Regulatory

Fee-Setting Authority: Radiocommunication Act, Section 6(1); Department of Industry Act, sections 18, 19, 20; Financial Administration Act, Section 19.1

Date Last Modified: Radio Authorization fees: 2000

Performance Standards: Not subject to performance standard.

Performance Results: Not applicable.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
Not available for this fee 722.5 Not available for this fee 2011–12 Not available for this fee
2012–13
2013–14

Other Information: 
As established pursuant to the Policy on Service Standards for External Fees:

  • service standards may not have received parliamentary review; and
  • service standards may not respect all performance standard establishment requirements under the UFA (e.g., international comparison; independent complaint address).
Performance results are not legally subject to Section 5.1 of the UFA regarding fee reductions for unachieved performance.

User Fee: Renewals

  1. Radio Licences (Rights and Privileges)
  2. Spectrum Licences (Rights and Privileges)

Fee Type: Regulatory

Fee-Setting Authority: Radiocommunication Act, Section 6(1); Department of Industry Act, sections 18, 19, 20; Financial Administration Act, Section 19.1

Date Last Modified: Radio Authorization fees: 2000

Performance Standards: Not subject to performance standard.

Performance Results: Not applicable.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
Not available for this fee
  1. 92,711.8
  2. 138,614.8
Not available for this fee 2011–12 Not available for this fee
2012–13
2013–14

Other Information: 
As established pursuant to the Policy on Service Standards for External Fees:

  • service standards may not have received parliamentary review; and
  • service standards may not respect all performance standard establishment requirements under the UFA (e.g., international comparison; independent complaint address).
Performance results are not legally subject to Section 5.1 of the UFA regarding fee reductions for unachieved performance.

Erratum

Subsequent to tabling in Parliament and online publication of the 2010-11 Departmental Performance Report, Industry Canada has determined that two of its user fees contained errors. In Industry Canada’s User Fee section, the Spectrum, Information Technologies and Telecommunications user fees for RADIOCOM and Radio and Terminal Equipment were mistakenly published with incorrect data. The user fees should have been reported as follows:


User Fee: RADIOCOM

Total

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
230,000 241,024 89,567 2011–12 250,000 84,792
2012–13 250,000 84,792
2013–14 250,000 84,792

Other Information: 
As established pursuant to the Policy on Service Standards for External Fees:

  • service standards may not have received parliamentary review; and
  • service standards may not respect all performance standard establishment requirements under the UFA (e.g., international comparison; independent complaint address).
Performance results are not legally subject to Section 5.1 of the UFA regarding fee reductions for unachieved performance.


Radio and Terminal Equipment Approval

Only Actual Revenue is reported for Radio and Terminal Equipment Approval as demand for services and costs cannot be forecasted.

User Fee: Radio and Terminal Equipment Approval — Registration Fee

Fee Type: Regulatory

Fee-Setting Authority: Radiocommunication Act, Section 6(1); Department of Industry Act, sections 18, 19, 20; Financial Administration Act, Section 19.1

Date Last Modified: September 10, 2007

Performance Standards: Processing time per transaction: 2 business days.

Performance Results: Service standard was met 100% of the time on 302 registrations.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
Not available for this fee 227 Not available for this fee 2011–12 Not available for this fee Not available for this fee
2012–13 Not available for this fee Not available for this fee
2013–14 500 Not available for this fee

Other Information:
This fee is subject to the UFA.


User Fee: Radio and Terminal Equipment Approval — Listing Fee

Fee Type: Regulatory

Fee-Setting Authority: Radiocommunication Act, Section 6(1); Department of Industry Act, sections 18, 19, 20; Financial Administration Act, Section 19.1

Date Last Modified: September 10, 2007

Performance Standards: Processing time per transaction: 2 business days.

Performance Results: Service standard was met 100% of the time on 5,255 listings.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
Not available for this fee 263 Not available for this fee 2011–12 Not available for this fee
2012–13
2013–14

Other Information:
This fee is subject to the UFA.


User Fee: Radio and Terminal Equipment Approval — Assessment Fee

Fee Type: Regulatory

Fee-Setting Authority: Radiocommunication Act, Section 6(1); Department of Industry Act, sections 18, 19, 20; Financial Administration Act, Section 19.1

Date Last Modified: September 10, 2007

Performance Standards: Processing time per transaction: 14 calendar days.

Performance Results: Service standard was met 100% of the time on 53 assessments.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
Not available for this fee 64 Not available for this fee 2011–12 Not available for this fee
2012–13
2013–14

Other Information:
This fee is not subject to the UFA as similar services are available for private certification bodies.


User Fee: Radio and Terminal Equipment Approval — Technical Expertise Fee

Fee Type: Regulatory

Fee-Setting Authority: Radiocommunication Act, Section 6(1); Department of Industry Act, sections 18, 19, 20; Financial Administration Act, Section 19.1

Date Last Modified: September 10, 2007

Performance Standards: Not subject to performance standard.

Performance Results: Not applicable.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
Not available for this fee 21 Not available for this fee 2011–12 Not available for this fee
2012–13
2013–14

Other Information:
This fee is not subject to the UFA as similar services are available for private certification bodies.


User Fee: Radio and Terminal Equipment Approval

Total

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
600 575 1,100 2011–12 550 1,100
2012–13 550 1,100
2013–14 500 1,100

Other Information:
Forecasted revenues are dependent on many variables such as the state of the economy and the introduction of innovative technology that is very unpredictable and will directly impact the demand for Industry Canada's services.

Competition Bureau

User Fee: Combined Merger Notification and Advance Ruling Certificate requests

Fee Type: Regulatory

Fee-Setting Authority: Department of Industry Act, Competition Bureau Fee and Service Standards Policy

Date Last Modified: November 1, 2010

Performance Standards:

Performance Standards 1: 
Non-complex, 14 days
Performance Standards 2: 
Complex,* 70 days
Complex, 45 days
Performance Standards 3:
Very complex, 5 months

Performance Results:

Performance Results 1:
Non-complex, 92.57%
Performance Results 2:
Complex,* 70 days: 94.12%
Complex,* 45 days: 80.00%
Performance Results 3:
Very complex,* 100%

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
1,650 1,600 15,647 2011–12 1,650 13,514
2012–13 1,650 13,514
2013–14 1,650 13,514

Other Information:
*As of November 1, 2010, the previous Complex and Very complex categories have been consolidated into a new Complex category, with a service standard of 45 calendar days, commencing the day a complete notification or Advance Ruling Certificate request is received by the Commissioner, assuming sufficient information is provided to assign complexity. However, where a Supplementary Information Request (SIR) is issued, the applicable service standard will terminate 30 calendar days after the parties' compliance with the SIR.


User Fee: Merger Notification

Fee Type: Regulatory

Fee-Setting Authority: Department of Industry Act,  Competition Bureau Fee and Service Standards Policy

Date Last Modified: November 1, 2010.

Performance Standards: See table above.

Performance Results: See table above

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
400 250 2,167 2011–12 400 2,896
2012–13 400 2,896
2013–14 400 2,896

User Fee: Advance Ruling Certificate requests

Fee Type: Other product or services

Fee-Setting Authority: Department of Industry Act,  Competition Bureau Fee and Service Standards Policy

Date Last Modified: November 1, 2010.

Performance Standards: See table above.

Performance Results: See table above.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
8,000 9,025 1,979 2011–12 8,450 1,965
2012–13 8,450 1,965
2013–14 8,450 1,965

User Fee: Written opinions: The Commissioner may provide binding opinions on the applicability of provisions requested by an applicant to a proposed practice or conduct.

Fee Type: Other product or services

Fee-Setting Authority: Department of Industry Act, Competition Bureau Fee and Service Standards Policy

Date Last Modified: April 1, 2003

Performance Standards: Service standards vary, ranging from 2 to 10 weeks for different sections of the Competition Act (CA).

Performance Results: 20%*

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
25 79 225 2011–12 25 213
2012–13 25 213
2013–14 25 213

* In fiscal year 2011–12, the Bureau will start revisions of its Fee and Service Standards.


User Fee: CA number: Provide a CA number for fabric tags

Fee Type: Other products and services

Fee-Setting Authority: Department of Industry Act  

Date Last Modified: 1986

Performance Standards: Not applicable.

Performance Results: Not applicable.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
90 78 203 2011–12 90 200
2012–13 90 200
2013–14 90 200

User Fee: Competition Bureau

Total

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
10,165 11,032 20,221 2011–12 10,615 18,788
2012–13 10,615 18,788
2013–14 10,615 18,788

Canada Small Business Financing Program

User Fee: Canada Small Business Financing Act (CSBFA) Loans component (registration and administration fees) 

  1. Capital lease component (administration fees)

Fee Type: Regulatory

Fee-Setting Authority: CSBFA

Date Last Modified: Fees were established for the CSBFA in April 1999 and for the Capital Leasing Pilot Project in April 2002.

Performance Standards:

  1. 2 days or less to register loans
  2. 20 days or less to process claims

Performance Results:

a. Standard of 2 days or less to register loans was met 83% of the time.
b. i. On average, time required to process a claim in 2010–11 was 18 days.
    ii.Standard of 20 days or less to process claims was met 69% of the time.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
49,275 50,473 4,479 2011–12 50,910 4,479
2012–13 52,500 4,479
2013–14 53,500 4,479

User Fee: Small Business Loans Act (SBLA) — Loans component (administration fees)

Fee Type: Regulatory

Fee-Setting Authority: SBLA

Date Last Modified: A 1.25% administration fee was established in 1995.

Performance Standards: 20 days or less to process claims.

Performance Results:

  • On average, time required to process a claim in 2010–11 was 17 days.
  • Standard of 20 days or less to process claims was met 83% of the time.
2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
20 2 0 2011–12 0 0
2012–13 0 0
2013–14 0 0

User Fee: Canada Small Business Financing (CSBF) Program

Total

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
49,295 50,475 4,479 2011–12 50,910 4,479
2012–13 52,500 4,479
2013–14 53,500 4,479

Other Information:
The Actual Revenue amounts represent the registration and administration fees of the loans and leases made.

Full Cost figures represent the operating cost of the Small Business Financing Directorate to administer the CSBF Program. Full Cost does not include expenses associated with claim payments made to financial institutions as a result of defaulted loans or leases. These expenses are covered in financial tables for Details on Other Programs.

Access to Information and Privacy (ATIP)

User Fee: Fees charged for the processing of access requests filed under the Access to Information Act (ATIA)

Fee Type: Regulatory

Fee-Setting Authority: ATIA

Date Last Modified: 1992

Performance Standards:

Response provided within 30 days following receipt of request; the response time may be extended pursuant to Section 9 of the ATIA. Notice of extension to be sent within 30 days after receipt of request.

The ATIA provides fuller details.

Performance Results: Statutory deadlines were met 74% of the time.

2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
3 3 2,061 2011–12 3 1,915
2012–13 3 1,915
2013–14 3 1,915

Other Information: 
The ATIA permits the waiving of fees when deemed to be in the public interest and if under $25. The fees collected during the reporting period totalled $2,610. In accordance with government policy, it is the Department's practice to waive fees where the total owing per request amounts to less than $25. Fees waived during 2010–11 represented $3,622.

There continues to be a significant increase in the number of times fees are waived due to the ongoing use of an electronic disclosure service. In addition, a number of applicants are seeking re-releases of information already disclosed, thus reducing fees collected even further. In order to reduce costs and increase efficiency, released documents are provided on CD-ROM, which means no reproduction fees are charged to the applicant.

As established pursuant to the Policy on Service Standards for External Fees:

  • service standards may not have received parliamentary review; and
  • service standards may not respect all performance standard establishment requirements under the UFA (e.g., international comparison; independent complaint address).

The ATIA states that all formal requests submitted must be accompanied by a $5 application fee payable to the Receiver General of Canada. All fees prescribed and received pursuant to the ATIA are returned to the Consolidated Revenue Fund.

All fees collected and waived under the ATIA are detailed in the Department's annual report to Parliament on the ATIA.

According to prevailing legal opinion, where the corresponding fee introduction or most recent modification occurred prior to March 31, 2004, the:

  • performance standard, if provided, may not have received parliamentary review;
  • performance standard, if provided, may not respect all establishment requirements under the UFA(e.g., international comparison; independent complaint address);
  • performance result, if provided, is not legally subject to UFA, Section 5.1, regarding fee reductions for failed performance.

User Fee Reporting — Template B: User Fee Totals 


2010–11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
Subtotal (excluding CIPO) 346,648 361,484 182,067 2011–12 367,211 181,263
2012–13 368,985 182,810
2013–14 369,935 182,810
CIPO Subtotal 144,314 147,490 143,169 2011–12 149,516 147,374
2012–13 152,670 150,698
2013–14 153,878 154,688
Total 490,962 508,974 325,236 2011–12 516,727 328,637
2012–13 521,654 333,508
2013–14 523,813 337,498

User Fee Reporting — Template C: External Fees

External Fee Service Standard Performance Results Stakeholder Consultation
Fees charged for the processing of access requests filed under the Access to Information Act (ATIA)

Response provided within 30 days following receipt of request; the response time may be extended pursuant to Section 9 of the ATIA. Notice of extension to be sent within 30 days after receipt of request.

The ATIA provides fuller details.
Statutory deadlines were met 74% of the time. This service standard is established under the ATIA and the Access to Information Regulations. Consultations with stakeholders were undertaken for amendments done in 1986 and 1992.

Canada Small Business Financing Act (CSBFA)
Loans component (registration and administration fees)

 

The following results were obtained:

- Standard of 2 days or less to register loans was met 83% of the time.

- On average, time required to process a claim in 2010–11 was 18 days.

- Standard of 20 days or less to process claims met 69% of the time.

Discussions with participating lenders indicate general satisfaction with performance results. Annual meetings with key lenders will continue to include discussions on stakeholder satisfaction with service standards and results.
Capital lease component (administration fees)

Small Business Loans Act (SBLA)

Loans component (administration fees)
 

The following results were obtained:

- On average, time required to process a claim in 2010–11 was 17 days.

- Standard of 20 days or less to process claims was met 83% of the time.

Discussions with participating lenders indicate general satisfaction with performance results. Annual meetings with key lenders will continue to include discussions on stakeholder satisfaction with service standards and results.
Corporations Canada has several product offerings, including file articles of incorporation, letters patent, file articles of continuance, file statements of revocation of intent to dissolve, file annual returns and name searches.

Incorporations under the Canadian Business Corporations Act (CBCA):
Internet:
CBCA incorporation applications received by 1:00 p.m. EST via e-commerce are processed by 5:00 p.m. EST.

96%  

Visitors:
Clients who come to headquarters between 8:30 a.m. and 2:30 p.m. will receive one-hour, over-the-counter service.

98.3%

Batches:
Batches of 5 or more articles are processed within the same day if received before 8:00 a.m.

82.7%

Incorporations under the Canada Corporations Act (CCA) Part II:
CCA Part II incorporation applications are processed within 20 business days.

95.5%

Annual returns under CBCA:
CBCA annual returns are processed and available on the Corporations Canada website within 5 business days.

93.9%

Annual summaries under CCA:
CCA Part II annual summaries are processed and available on the Corporations Canada website within 20 business days.

99%

Amendments under the CBCA incorporation:
Amendments under the CBCA incorporation applications received by 1:00 p.m. EST via e-commerce are processed by 5:00 p.m. EST.

99.9%
Other services such as revival, certificate, copies. 95%
Service standards are available on the Corporations Canada website.
Measurement standards certification and measuring device approvals Service standards published at mc.ic.gc.ca.   Clients are provided with the opportunity to express their views on an ongoing basis through an online service feedback form. During winter 2010, feedback on service delivery was sought from clients.  Results of this consultation may be found on the Measurement Canada website.

Certificate of Calibration is issued within 60 calendar days.

Performance standard met, on average, 95% of the time.

Notice of Approval issued between 30 and 120 calendar days depending on complexity of submission. Categories of approval submissions and associated performance targets published as part of service standards.

Performance standard met, on average, 89% of the time.

Measuring device inspection

Service standard published at mc.ic.gc.ca

  Clients are provided with the opportunity to express their views through an online service feedback form and during stakeholder meetings. Feedback is analyzed for trends and changes in processes instituted to improve service performance.
Inspection performed within 10 calendar days of request Performance standard met, on average, 85% of the time.
Measuring apparatus certification and electricity and natural gas meter approval

Certificate of Calibration is issued within 60 calendar days.

Performance standard was met, on average, 95% of the time.

Clients are provided with the opportunity to express their views on an ongoing basis through an online service feedback form. During winter 2010, feedback on service delivery was sought from clients. Results of this consultation may be found on the Measurement Canada website.
Notice of Approval issued between 30 and 120 calendar days depending on complexity of submission. Categories of approval submissions and associated performance targets published as part of service standards. Performance standard was met, on average, 89% of the time.
Electricity and natural gas meter inspection

Service standard published at mc.ic.gc.ca

Inspection performed within 10 calendar days of request
Performance standard was met, on average, 85% of the time. Clients are provided with the opportunity to express their views through an online service feedback form and during stakeholder meetings. Feedback is analyzed for trends and changes in processes instituted to improve service performance.
Electricity and gas accreditation

Service standard published at mc.ic.gc.ca

Accreditation is granted within 1 month of an audit that demonstrates the applicant has met all requirements.
Performance standard met 100% of the time. Clients are provided with the opportunity to provide feedback through an online service feedback form and as part of regular performance audits.
Registration Fee Registration of new estates: 90% of the time within 2 days 99.98%  
Superintendent Levy Letters of comment: Issued 90% of the time within 21 business days of receipt of the Statement of Affairs 92.63%  
Name Search Fee Faxes answered within 24 hours 100%  
Trustee Licence Fee No standard. Annual fee is paid by a trustee in order to retain his/her licence. The licence is annulled if the fee is not paid. Not applicable  
Fixed Parameter Radio Stations Processing time of 3 weeks (15 business days) per transaction

Service standard was met 98.6% of time.

Stakeholder consultation takes place when any new fee is introduced or amended as per the requirements of the User Fees Act (UFA).
Mobile Radio Stations Processing time of 7 weeks (35 business days) per transaction when international coordination is not required and 13 weeks (75 business days) when international coordination is required

Service standard was met 96.9% of time.

Microwave Stations Processing time of 4 weeks (20 business days) per transaction when international coordination is not required and 10 weeks (50 business days) when international coordination is required

Service standard was met 92.3% of time.

Earth Stations Processing time of 7 weeks (35 business days) per transaction

Service standard was met 99.9% of time.

Other Information:
As of 2008–09, the User Fees Table of the Departmental Performance Report (DPR) provides revenues associated with new and amended licences, linked to the appropriate services standards. All other revenues from auctions ($584,253,965 amortized) and radio and spectrum licences ($241,023,797) will be reported in the non-respendable section of the DPR in addition to the revenues reflected in the User Fees Table.