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2009-10
Departmental Performance Report

Public Works and Government Services Canada

Supplementary Information (Tables)

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Table of Contents

• Sources of Respendable and Non-respendable Revenue
• User Fees/External Fees
• Status Report on Projects operating with specific Treasury Board Approval
• Status Report on Major Crown Projects
• Horizontal Initiatives
• Green Procurement
• Response to Parliamentary Committees and External Audits
• Internal Audits and Evaluations

Sources of Respendable and Non-Respendable Revenue

Respendable Revenue
($ millions)

Program Activity	Actual 2008-09	2009-10
		Planned Revenue	Total Authorities	Actual
ACQUISITIONS
Acquisition	35.4	29.3	50.6	50.6
Optional Services Revolving Fund	108.9
Traffic and Vaccine		100.1	98.3	106.2
Communication Procurement		2.5	4.2	4.3
TOTAL ACQUISITIONS	144.3	131.9	151.1	161.1
ACCOMMODATION & REAL PROPERTY ASSETS MANAGEMENT
Rentals and Concessions	897.3	584.4	985.1	985.1
Real Property Services Revolving Fund	1,275.4
Recoveries of disbursements on behalf of clients		937.4	937.3	1,221.0
Fee revenues from real property related common services		391.4	391.5	390.0
Real Property Disposition Revolving Fund
Sales of real properties	13.1	8.0	12.0	7.8
TOTAL ACCOMMODATION & REAL PROPERTY ASSETS MANAGEMENT	2,185.8	1,921.2	2,325.9	2603.9
RECEIVER GENERAL FOR CANADA
Stewardship of Public Money & Accounts of Canada	19.9	14.6	14.8	14.8
TOTAL RECEIVER GENERAL FOR CANADA	19.9	14.6	14.8	14.8
INFORMATION TECHNOLOGY INFRASTRUCTURE SERVICES
Information Technology Infrastructure Services	227.1	137.9	146.6	146.6
Telecommunications and Informatics Common Services Revolving Fund	239.9	290.4	239.1	260.8
TOTAL INFORMATION TECHNOLOGY INFRASTRUCTURE SERVICES	467.0	428.3	385.7	407.4
FEDERAL PAY & PENSION ADMINISTRATION	98.9
Pay		2.4	5.8	5.8
Pension		99.6	105.3	105.3
TOTAL FEDERAL PAY & PENSION ADMINISTRATION	98.9	102.0	111.1	111.1
LINGUISTIC MANAGEMENT & SERVICES
Translation Bureau Revolving Fund	206.2
Translation Services		223.9	223.9	212.8
Interpretation Services		3.3	3.3	2.9
Terminology Services		1.2	1.2	0.4
TOTAL LINGUISTIC MANAGEMENT & SERVICES	206.2	228.4	228.4	216.1
SPECIALIZED PROGRAMS & SERVICES
Consulting and Audit Canada Revolving Fund	34.0	54.9	55.0	35.3
Various Vote Portion	67.6
Acquisitions		11.1	23.7	23.7
Consulting, Information and Shared Services		30.0	34.2	34.2
Sydney Tar Ponds Project		—	—	—
Accounting, Banking and Compensation		—	2.3	2.3
Oversight Branch		—	3.0	3.0
Office of Greening Government Operations		0.7	0.7	0.7
TOTAL SPECIALIZED PROGRAMS & SERVICES	101.6	96.7	118.9	99.2
PROCUREMENT OMBUDSMAN
Procurement Ombudsman	—	—	—	—
TOTAL PROCUREMENT OMBUDSMAN	—	—	—	—
INTERNAL SERVICES	156.4
Oversight Branch		0.2	2.2	2.2
Minister and DM		1.8	—	—
Legal Services		—	5.3	5.3
Corporate Services, Policy and Communications		13.4	22.8	22.8
Human Resources		13.6	24.3	24.3
Finance		16.5	19.1	19.1
Departmental Reserve		20.0	—	—
Information Technology Services		57.2	65.0	65.0
TOTAL INTERNAL SERVICES	156.4	122.7	138.7	138.7
Total Respendable Revenue	3,380.1	3,045.8	3,476.6	3,752.3

Non-Respendable Revenue
($ millions)

Program Activity	Actual 2008-09	2009-10
		Planned Revenue	Total Authorities	Actual
Dry Docks	4.8	6.0	4.7	4.7
Seized property	12.5	5.0	18.2	18.2
Other non-tax revenue	51.5	19.4	56.2	56.2
Total Non-respendable Revenue	68.8	30.4	79.1	79.1
Total Respendable and Non-respendable Revenue	3,448.9	3,076.2	3,555.7	3,831.4

User Fees

Access to Information and Privacy
($ thousands)

User Fee	Fee Type	Fee- setting Authority	Date Last Modified	2009-10					Planning Years
				Forecast Revenue	Actual Revenue	Full Cost	Performance  Standards	Performance Results	Fiscal Year	Forecast Revenue	Estimated Full Cost
Fees charged for the processing of access requests filled under the Access to Information Act (ATIA)	Other Products and Services (O)	ATIA	1992	5.94	9.06	2,280	Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension to be sent within 30 days after receipt of request.	96.7%	2010-11 2011-12 2012-13	9.50 9.00 9.00	2,980 2,680 2,730
Total				5,94	9,06	2,280				27.50	8,390
Date Last Modified: N/A
Other Information: It is the Department’s practice to waive fees where (a) the total reproduction costs that could be assessed amounts to less than $25; and (b) the legislative time limits have been exceeded by more than 6 months and the request contains a voluminous number of records. In 2009-2010, fees were waived in 62% of ATI requests completed, amounting to $2,830 waived. In an effort to reduce the amount of paper copied, applicants can request that certain information be provided to them by electronic means, such as by diskette, CD or email, in order to reduce the amount of fees to be paid. In 2009-2010, 17% of responses to ATI were made by electronic means; a reduction of 6% compared to previous fiscal year. The difference between the forecast revenue and the actual revenue is due to a 24% increase in the number of requests received by the Department in 2009-2010.

Canada Gazette
(in thousands of dollars)

User Fee	Fee Type	Fee- setting Authority	Date Last Modified	2009-10					Planning Years
				Forecast Revenue	Actual Revenue	Full Cost	Performance   Standards	Performance Results	Fiscal Year	Forecast Revenue	Estimated Full Cost
Subscription rates charged to external/private sector clients for printing and distributing the hardcopy version of the Canada Gazette	Regulatory (R)	Subscription fees are set in the Statutory Instruments Regulations	Subscription fees last revised in 1985	70.0	64.0	152.0	Meet all the legislated publication deadlines for the Canada Gazette and meet the publication deadlines for each of our clients. Achieve less than 1% error count in all editions of the Canada Gazette.	100%: All notices were published within the legislated deadlines. 100%: The Canada Gazette Directorate met all of its publication dates for all formats of the Canada Gazette. 100%: The error count was 0.02%	2010-2011 subscriptions 2011-12 2012-13	62.0 60.0 58.0	155.0 161.0 166.0
Total				70.0	64.0	152.02				180.0	482.03
Date Last Modified: 1985
Other Information: 1. Subject to a departmental legal assessment the Canada Gazette Directorate is reporting annually on the Subscription Fees charged to external/private sector clients as the User Fees Act does not apply to internal clients, i.e. other government departments or agencies. Information on insertions fees is no longer included in this table as these fees fall under the contracting authority of the Minister of PWGSC. 2. These figures are only the direct costs of producing and distributing the Gazette. 3. These figures forecast only the direct costs of producing and distributing the Gazette.

External Fees
Canada Gazette

External Fee	Service Standard	Performance Results	Stakeholder Consultation
Subscription rates are charged for the printing and distribution of the Canada Gazette.	100% compliance with the legislated publication deadlines for the Canada Gazette and the legislated publication deadlines for each of its clients. Error rate of less than 1%.	100%: All notices were published within the legislated deadlines. The Canada Gazette Directorate met all its publication dates for all formats of the Canada Gazette. The error count was 0.02 %	The subscription rates have not been modified since 1985. The establishment of the current fee structure pre-dates the November 2004 Policy On Service Standards for External Fees.
Other Information: N/A

Public Ports and Harbours -
Esquimalt Graving Dock (EGD) 2009-2010

User Fee (R): Dry dock revenue
User Fee (O): Other User Fees: Nil
Fee Type (R): Regulatory (R) as per Esquimalt Graving Dock Regulations, 1989 (SOR/89-332 and SOR/95-462)
Fee Type (O): Other Products and Services (O): Nil

Fee-setting Authority (R & O):  Order-in-Council

Date Last Modified (R & O): 1995. Note: “Regulations Amending the Esquimalt Graving Dock Regulations, 1989” (SOR/2009-324 dated December 10, 2009) established new fees effective April 1, 2010.

Performance Standards (R & O): EGD meets on a regular and on-going basis with its tenant clients to ensure customer service and client needs are met.

Performance Results (R & O): Last fiscal EGD met on a formal basis every other month (6 times/yr) with all tenant clients. Additionally, all major vessels were met prior to departure to ensure needs were met.

Regulatory (R)
($ thousands)

2009-10			Planning Years
Forecast Revenue	Actual Revenue	Full Cost	Fiscal Year	Forecast Revenue	Estimated Full Cost
See Note 2	3487.8	See Note 2 No costs were incurred by other departments in support of the fee activity.	2010-11	See Note 2	See Note 2 No costs were incurred by other departments in support of the fee activity.
			2011-12	See Note 2	See Note 2 No costs were incurred by other departments in support of the fee activity.
			2012-13	See Note 2	See Note 2 No costs were incurred by other departments in support of the fee activity.

Other Products and Services (O)

2009-10			Planning Years
Forecast Revenue	Actual Revenue	Full Cost	Fiscal Year	Forecast Revenue	Estimated Full Cost
See Note 2	1205.4	See Note 2 No Costs were incurred by other departments in support of the fee activity	2010-11	See Note 2	See Note 2 No costs were incurred by other departments in support of the fee activity.
			2011-12	See Note 2	See Note 2 No costs were incurred by other departments in support of the fee activity.
			2012-13	See Note 2	See Note 2 No costs were incurred by other departments in support of the fee activity.

Total for Regulatory (R) and Other Products and Services (O)

2009-10			Planning Years
Forecast Revenue	Actual Revenue	Full Cost	Fiscal Year	Forecast  Revenue	Estimated Full Cost
5600.0	4693.2	13533.8	2010-11	5000.0	14886.5
			2011-12	6500.0	22338.2
			2012-13	7000.0	66322.0
Other Information: Note 1: Revenue forecast includes new rate structure. Note 2: Since revenues are not forecasted and costs are not calculated based on individual fee items, only the total figures are provided for all user fees at the Esquimalt Graving Dock. Significant amounts have been included in the estimated full cost for the Federal Contaminated Sites Action Plan – 2010/11 $4.2M, 2011/12 $11.5M, 2012/13 $55.2M – these amounts are awaiting approval.

Template C - External Fees

External Fee	Service Standard	Performance Results	Stakeholder Consultation
Fees for use of facilities are charged in accordance with the Esquimalt Graving Dock Regulations, 1989 (SOR/89-332 and SOR/95-462).	EGD meets on a regular and on-going basis with its tenant clients to ensure customer service and client needs are met.	Last fiscal year EGD met on a formal basis every other month (6 times/yr) with all tenant clients. Additionally, all major vessels were met prior to departure to ensure needs were met.	Service standards are published on the web site where users make facility bookings. http://www.tpsgc-pwgsc.gc.ca/pac/cse-egd/index-eng.html

Public Ports and Harbours -
Selkirk Marine Railway Dry Dock 2009-2010

User Fee:  Dry Dock Revenue
Fee Type:  Regulatory (R) as per Selkirk Marine Railway Dry Dock Regulations, 1989 (SOR/89-331)
Fee-setting Authority:  Department of Public Works and Government Services Act (1996, c.16)
Date Last Modified: 1989, PC 1989-1198

Performance Standards: The user fees were introduced prior to March 31, 2004. Performance standards have not yet been established as contracts are established on an individual custom basis.

Performance Results: Selkirk Marine Railway Dry-dock services are responsive to, and satisfy the specific needs of each external user, in accordance with the Selkirk Marine Railway Dry-dock regulations.

($ thousands)

2009-10			Planning Years
Forecast Revenue	Actual Revenue	Full Cost	Fiscal Year	Forecast Revenue	Estimated Full Cost
15.0 See Note 1	10.0 See Note 1	34.5 See Note 3 See Note 1 No costs were incurred by other departments in support of the fee activity.	2010-11	29.0	36.4 See Note 4
			2011-12	n/a See Note 2	n/a see Note 2
			2012-13	n/a See Note 2	n/a see Note 2
Other Information: Note 1: Since revenues are not forecasted and costs are not calculated based on individual fee items, only the total figures are provided for all user fees. Note 2: This facility is slated for disposal by 2010. Note 3: Includes Payments in Lieu of Taxes (PILT) at 7,983. Note 4: Includes Payments in Lieu of Taxes (PILT) at 8,222.

Template C - External Fees

External Fee	Service Standard	Performance Results	Stakeholder Consultation
Fees for use of facilities are charged in accordance with Selkirk Marine Railway Dry Dock Regulations, 1989 (SOR/89-331)	The user fees were introduced prior to March 31, 2004 and specific performance standards are established as contracts on an individual custom basis.	Selkirk Marine Railway Dry-dock services are responsive to, and satisfy the specific needs of each external user, in accordance with the Selkirk Marine Railway Dry-Dock Regulations.	The current fee structure was established in 1989 and pre-dates the 2004 Policy On Service Standards for External Fees.

Template B: User Fees Totals
($ thousands)

	2009-10			Planning Years
	Forecast Revenue	Actual Revenue	Full Cost	Fiscal Year	Forecast Revenue	Estimated Full Cost
Sub-Total (R)	70	64	152	2010-11	91*	191*
	15	3487.8	34.5	2011-12	60*	161*
	*	10	*	2012-13	58*	166*
Sub-Total (O)				2010-11	9.5*	2,980*
	5.94	9.06	2,280	2011-12	9*	2,680*
	*	1205.4	*	2012-13	9*	2,730*
Total	90.94*	4776.26	2466.5*	2010-11	100.5*	3171*
				2011-12	69*	2841*
				2012-13	67*	2896*
* These totals do not include the Esquimalt Graving Dock totals. See the table below for these totals.

Total for Regulatory (R) and Other Products and Services (O) for Esquimalt Graving Dock (EGD)

2009-10			Planning Years
Forecast Revenue	Actual Revenue	Full Cost	Fiscal Year	Forecast Revenue	Estimated Full Cost
5600.0	4693.2	13533.8	2010–11	5000.0	14886.5
			2011-12	6500.0	22338.2
			2012-13	7000.0	66322.0
* Since revenues are not forecasted and costs are not calculated based on individual fee items, only the total figures are provided for all user fees at the Esquimalt Graving Dock. Significant amounts have been included in the estimated full cost for the Federal Contaminated Sites Action Plan – 2010/11 $4.2M, 2011/12 $11.5M, 2012/13 $55.2M – these amounts are awaiting approval.

Status Report on Projects operating with specific Treasury Board Approval

Project	Original Estimated Total Cost	Revised Estimated Total Cost	Actual Cost Total	2009-2010
				Main Estimates	Planned Spending	Total Authorities	Actual	Expected date of close-out
REAL PROPERTY SERVICES
Office Accommodation Projects
Newfoundland and Labrador
St. John's - Tax Data Centre (Mid Life Renovation) (I-PPA)1	50.8	67.8	0.89	0	2.5	0.95	0.07	2013-14
Nova Scotia
Halifax - New Royal Canadian Mounted Police Government of Canada Building - Construction (LPA)2	39.7	101.1	13.3	0	0.85	101.1	0.59	2013-14
Prince Edward Island
Charlottetown – Jean Canfield Building - Construction (S-EPA)	52.7	52.7	52.67	0	2.8	52.8	0.09	2009-10
Quebec
Quebec – New building in the Estimauville district – Construction of an office building for multiple clients by emphyteusis agreement with a lease	110.4	110.4	1.2	0	1.3	110.4	1.2	2011-12
Quebec – Consolidation of the Canada Revenue Agency’s Tax Services Office – Construction of an office building by emphyteusis agreement with a lease	106.8	106.8	0.6	0	0.9	1.4	0.6	2012-13
National Capital Area (Quebec)
Gatineau - Laurier Taché Garage - Renovation (S-EPA)	64.4	64.4	64.4	0	0.14	66.6	0.14	2009-10
National Capital Area (Ontario)
Ottawa - Skyline Campus - Renovation and Federal Occupancy (S-EPA-MCP)3	114.3	105.8	97.2	0	30.7	114.3	10.4	2010-11
Ottawa - Lorne Building Redevelopment (I-PPA)4	447.4	124.2	4.49	0	4.2	6.21	3.79	2014-15
Parliamentary Precinct
Ottawa - Library of Parliament (LOP) - Conservation, Rehabilitation and Upgrade (EPA)	127.9	127.9	126.3	1.2	3.9	127.9	1.2	Claims negotiation
Ottawa - West Block (PPA)5, 6	769.2	769.2	16.7	70.6	40.8	250.4	70.6	2018
Ottawa - Wellington Building - Renovation (PPA)	425.2	425.2	18.6	9.7	9.8	101.4	9.7	2015
British Columbia
Surrey - Royal Canadian Mounted Police "E" Division Headquarters, Land and Public Private Partnership (P3) Design, Build, Finance, Maintain (DBFM) (S-EPA-MCP)	632.5	632.5	19.9	0	3.6	21.0	3.8	2013-14
Non-Office Accommodation Projects
Newfoundland and Labrador
Argentia - Environmental remediation (S-EPA)7	92.5	99.5	93.1	0	6.1	100.4	2.6	2010-11
Quebec
Montréal - Repair of King Edward Quay8	6.2	6.2	5.55	0	3.0	6.6	2.2	2009-10
Montréal - Repair of Jacques-Cartier Quay8	7.3	7.3	0.02	0	0	8.5	0	2009-10
National Capital Area (Ontario)
Ottawa - Central Heating and Cooling Plant - East Tunnel (S-EPA)	10.0	54.7	1.97	0	0.7	1.8	1.97	2011-12
Parliamentary Precinct
Ottawa – Portrait Gallery of Canada – Renovation (EPA)	27.4	32.4	6.4	0	0	32.4	0	Cancelled
Lease Accommodation Projects
National Capital Area (Ontario)
Ottawa - Place Vanier Replacement (PPA)	79.7	79.7	0.3	0	0.4	82.3	0.2	2012-13
Ottawa - 131 Queen Street, (LPA)9	166.3	166.3	99.1	14.4	15.0	166.3	14.4	Rent & Fit-up (Fit -up 2010-2011)
Ottawa - RCMP Headquarters - 3000 Merivale Rd.	447.4	447.4	34.5	0	91.3	91.3	25.8	2011-12
Ontario
Toronto - 277 Front Street East, Lease (LPA)10	75.5	75.5	19.7	0	4.1	75.5	3.6	2009-10
Western
Edmonton – Justice (LPA)	55.9	55.9	0.3	0	0	55.9	0.3	2011-12
Edmonton – Justice (LCA)	175.2	175.2	NA11	0	0	175.2	NA11	2011-12
British Columbia
Vancouver – 1138 Melville (LPA)	53.4	53.4	0	0	2.0	53.4	0	2010-11
Vancouver – 1138 Melville (LCA)	120.8	120.8	0	0	0.5	120.8	0	2010-11
Engineering Assets Projects
National Capital Area (Quebec)
Laniel Dam - Reconstruction (R-EPA)	22.0	36.0	26.4	12.8	4.2	12.8	5.1	2010-11
National Capital Area (Ontario)
Alexandra Bridge - Rehabilitation/Deck Replacement (EPA)	28.7	52.5	22.3	27.4	1.0	27.4	19.5	2011-11
Federal Pay & Pension Administration
Pension Modernization Project - Definition Phase (PPA)12	18.4 13	18.4	18.4		0.0	18.4	0.0	2007-2008
Pension Modernization Project - Implementation Phase (EPA)14	200.1 15	200.1	118.0		68.1 16	200.1	48.2	2011-2012

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• ¹ Project has Preliminary Project Approval (PPA), options are being explored for Effective Project Approval (EPA) potentially may be lease project.
• ² The project was originally planned to be crown construct now has Lease Project Approval (LPA) as Lease Purchase. The $ amount represents capital required to put lease in place.
• ³ Based on speculative contract cost forecasts at completion, it is anticipated that there will be excess overall project funding. This is currently identified as fiscal year 2010-2011 expenditures and includes the PWGSC fee mark-up.
• ⁴ Preliminary Project Approval (PPA) received on April 23, 2009. Approved amount $6.2.
• ⁵ Additional information is available in Table 4- Status Report on Major Crown Projects of this report.
• ⁶ Current Estimated Total Cost has been reduced to the Preliminary Project Approval (PPA) Approved amount.
• ⁷ Project was previously included in the Engineering Asset section. Project was reclassified to Non-Office. Funding source remains as a Federal Holding project.
• ⁸ Part of the $61.4M of specific authorities (SA) received from Treasury Board in Nov 2007.
• ⁹ 131 Queen original estimated total cost are in constant dollars. In current dollars the 131 Queen original estimated total cost represents $449M.
• ¹⁰ 2009-10 actual includes rent and all client/PWGSC fit-up. Otherwise fit-up cost was 3.97 against the original 4.1 forecast.
• ¹¹ Not-applicable.
• ¹² Numbers include all salaries, operating and management activities, employee benefits, health care and accommodation costs, but exclude GST.
• ¹³ These figures represent the authorities for the Definition Phase of the project, last revised and approved by Treasury Board on March 29, 2007. The phase has been completed at a cost of $18.4 million.
• ¹⁴ Numbers include all salaries, operating and management activities, employee benefits, health care and accommodation costs, but exclude GST.
• ¹⁵ Effective Project Approval (EPA) was received on June 13, 2007, authorizing $184.8 million for the main Pension Modernization Project and $15.3 million for the Legacy Systems Initiatives in support of the Pension Modernization Project.
• ¹⁶ Included $64.8 million for the Pension Modernization Project and $3.3 million for the Legacy Systems Initiatives in support of the Pension Modernization Project. A Treasury Board Submission is currently in the final review process to reprofile unspent funding from 2009-2010 into future years.

Status Report on Major Crown/Transformational Projects

Long-Term Vision and Plan for the Parliamentary Precinct

1. Description:

PWGSC is the custodian of the buildings and grounds within the area surrounding Parliament Hill, known as the Parliamentary Precinct. Part of this important mandate is to maintain the historical and architectural integrity of these assets.

A Long Term Vision and Plan (LTVP) for the Parliamentary Precinct, approved in 2001, was developed to help guide the fulfillment of this mandate. In May 2005 Cabinet instructed the Minister of PWGSC to return with options to revise the LTVP and its associated costs.

A revised LTVP was presented and approved by Cabinet in 2007. This update, which was undertaken in conjunction with the Parliamentary Partners - the Senate, the House of Commons and the Library of Parliament – established a comprehensive approach for rehabilitating the heritage buildings, providing additional parliamentary accommodations and creating a secure and welcoming environment for parliamentarians, staff, visitors and tourists.

One of the key features of the 2007 LTVP is a new Implementation Strategy. This strategy is composed of a broad strategic direction and a series of cyclical five-year programs. These cycles provide greater flexibility in planning and implementation based on changing government and parliamentary priorities, building conditions, etc. This flexibility allows for more accurate costing and more realistic project timelines.

Each five-year program is composed of three components:

1. The Major Capital Program of the first five-year program of work will focus on advancing the critical West Block Program. The West Block Program includes:
   1. Securing space in order to be able to empty the La Promenade and Wellington buildings. This required establishing almost a million square feet of space for parliamentary use in seven buildings in the downtown core (C.D. Howe, Clarica, Confederation, 119 Queen Street, 131 Queen Street, 155 Queen Street, and 181 Queen Street) and the relocation of over 1500 parliamentary staff and over a dozen major parliamentary support functions;
   2. Restoration and adaptation for Parliamentary use of the La Promenade building, 1 Wellington Street (former Museum of Contemporary Photography), Wellington building, former Bank of Montreal building and the construction of a new food production facility for Parliament Hill;
   3. Stabilization and preparation of the West Block Building for the major renovation, including exterior stabilization of the building's masonry and towers; and
   4. The West Block's major rehabilitation and transformation to support the Chamber functions of the House of Commons, including the construction of an infill of the building’s courtyard to accommodate a temporary Parliamentary Chamber.
2. The Recapitalization Program includes a series of urgent building repairs (related mostly to exterior masonry repairs) required to ensure the ongoing viability of buildings and address health and safety issues. These projects are a part of the full restoration work that will ultimately be done on these buildings and by undertaking them early will ensure that future projects are less complicated and costly. The major focus of this Program for the first five years includes:
   1. Centre Block - rehabilitation of portions of the pavilions and ventilation towers;
   2. East Block - exterior envelope repair of the 1867 wing with an initial focus on the north-west tower and the south-east corner;
   3. Confederation Building - repairs to the entire building envelope (masonry, windows and roof);
   4. Emergency work required - for example, the West Block water main; and
   5. Ground work such as the North perimeter wall and slope stabilization.
3. The Planning Program focuses on the development of plans and cost estimates for projects in the next five-year Program. This includes:
   1. East Block renovation and Infill Feasibility Study;
   2. Security and Visitor Services Facility - Feasibility Study;
   3. West Sector Area Master Plan; and
   4. Centre Block Renovations.

The LTVP has a reporting framework that enables the Parliamentary Partners and PWGSC to achieve immediate priorities and to set long-term direction. The LTVP has strong oversight and accountability measures that will ensure more effective management of the costing, planning and scheduling of the LTVP through new government approvals every five years. In addition to the annual Departmental Performance Report, the Parliamentary Precinct provides regular quarterly report cards to the Minister and the Parliamentary Precinct Oversight Advisory Committee. An annual report on progress of the LTVP program to the Treasury Board Secretariat is also provided.

West Block Program

The West Block, located within the Parliamentary Precinct, is the oldest of the parliamentary buildings located on the "Hill". The three-storey building was built in three phases starting in 1859 and was completed in 1906. The West Block provides accommodation for Members of Parliament (MPs) and for parliamentary functions and support services.

Renovations of the building are required for health and safety and asset integrity reasons. In order to implement the renovations, the building has to be completely vacated, thus requiring the provision of alternate accommodations for the MPs, parliamentary functions and support services. Consequently, the program of work will be undertaken in two phases.

Phase 1 involves:

• Emergency stabilization of towers;
• Repairs of the exterior masonry;
• Establishing alternate accommodations for parliamentary use in the Clarica, C.D. Howe, La Promenade, and Wellington buildings for MP offices, support services and committee rooms; and
• The permanent relocation of the food production facility for Parliament Hill to a remote site.

Phase 2 involves:

• Restoration and adaptation for Parliamentary use of space in the former Bank of Montreal building to relocate the Confederation room (Ceremonial Room 200);
• Asbestos removal, interior demolition, and general rehabilitation of the West Block building; and
• Constructing facilities critical to the continued functioning of Parliament during the renovation of the Centre Block, including an infill to the courtyard of the West Block to accommodate chamber activities, and the construction of a security screening facility for visitors entering the building.

The most recent Preliminary Project Approval (June 2005) is $769.2 million (GST excluded). The current schedule calls for MPs and support staff to vacate the West Block in the autumn of 2010 (Phase 1), with rehabilitation work (Phase 2) to start shortly thereafter.  In 2009-2010, much of the work of Phase 1 was completed and planning for Phase 2 well advanced.

Wellington Building

The Wellington Building is located at 180 Wellington Street, across from Parliament Hill. It is a six-storey structure first built in 1925 and later enlarged in the 1950s by Metropolitan Life Insurance Company. The House of Commons has been the major occupant since the Crown expropriated the building in 1973 for government and parliamentary use. Renovations of the building are required to address health and safety issues, replace obsolete building systems and meet building code requirements, including seismic reinforcement. The building will be completely vacated during the renovations. This project is a key enabler of the Long Term Vision and Plan for the Parliamentary Precinct, as it will provide interim accommodation for Senate and House of Commons Committee Rooms and Offices for Parliamentarians during the restoration of the East and Centre Blocks. The work will be completed in two phases to expedite project delivery. Phase 1 will include interior demolition, asbestos abatement and seismic reinforcement work. Phase 2, dependent on additional funding, will include the restoration of the exterior envelope, renovation of the base building and interior space. Construction started as planned in spring 2010 and is targeted for completion in 2015. The current total cost estimate is $425.2 million (GST excluded).

2. Project Phase:

National Project Management System (NPMS) Reference

West Block Program

West Block Rehabilitation and Infill: Project Delivery (Design)

La Promenade Building: Project Delivery (Implementation)

Food Production Facility: Project Close-out

Former Bank of Montreal: Project Delivery (Design)

1 Wellington Street: Project Delivery (Implementation)

North Towers Restoration: Project Delivery (Implementation)

West Block Investigations: Project Delivery (Implementation)

Wellington Building

Wellington Building: Project Delivery (Design)

3. Leading and Participating Departments and Agencies

Lead Department	PWGSC
Contracting Authority	PWGSC
Parliamentary Partners	Senate of Canada, House of Commons, Library of Parliament
Participating Departments	The National Capital Commission, the Federal Heritage Buildings Review Office and the Royal Canadian Mounted Police

4. Prime Contractors and Major Sub-Contractors

West Block
Prime Contractor	The West Block building rehabilitation and infill is a joint design venture of ARCOP/FGM, architects - Montreal, Quebec. The La Promenade building renovation is being designed by KWC Architects, Ottawa, Ontario. The 1 Wellington Street renovation is being designed by DFS Architects, Montréal, Quebec. The former Bank of Montreal building is being designed by NORR Limited Architects and Engineers, Toronto, Ontario.
General Contractors	The La Promenade building rehabilitation is being carried out by Pomerleau - General Contracting and Construction Management, Saint-Georges, Quebec. The West Block North Towers Restoration is being carried out by Verreault, Montreal, Quebec. The 1 Wellington Street renovation is being carried out by PCL Constructors Canada Inc., Ottawa, Ontario.
Wellington Building
Prime Contractor	Design consultant for the Wellington renovation project is NORR Limited, Architects and Engineers, Toronto, Ontario.
General Contractor	Abatement, interior demolition and seismic upgrading of the Wellington Building is being carried out by PCL Constructors Canada Inc., Ottawa, Ontario.

5. Major Milestones

Milestone	RPP 2009-2010	DPR 2009-2010
LTVP
Memorandum to Cabinet - Update on the LTVP for the Parliamentary Precinct	Completed - July 2002	Completed - July 2002
Memorandum to Cabinet - LTVP for the Parliamentary Precinct – Update	Completed - May 2005	Completed - May 2005
Memorandum to Cabinet - The Long Term Vision and Plan for the Parliamentary Precinct - Update 2007	Completed - June 2007	Completed - June 2007
West Block
Revised Preliminary Project Approval (PPA)	Completed - June 2005	Completed - June 2005
Partial Effective Project Approval (Phase 1)	Completed - June 2005	Completed - June 2005
$17.2 million Spending Authority Approved	Approved - December 2006	Approved - December 2006
Full Effective Project Approval (Phase 1)	February 2007	Approved - February 2007
Effective Project Approval (Phase 2)	2010	2010
La Promenade swing space completion	2010	2010
MPs vacate West Block	2010	2010
Major construction start	2010	2010
Major construction completion	2020	2018
Wellington
Preliminary Functional Program Completed	July 2007	July 2007
Revised Preliminary Project Approval and Phase 1 Effective Project Approval	March 2008	March 2008
Consultant Contract Award	August 2008	August 2008
Final Functional Program	January 2009	January 2009
Phase 1 Construction Start	2010	May 2010
Phase 2 Effective Project Approval	2010*	2011*
Phase 1 Construction Completion	2012	2012
Phase 2 Construction Start	2012*	2012*
Phase 2 Construction Completion	2015	2015

^*Subject to additional funding

6. Project Objectives

	Project objectives (expected results)	Performance indicators	Project outcomes (performance summary)
Long Term Vision and Plan for the Parliamentary Precinct	Parliamentarians have safe, modern facilities that support their work and Parliament Hill is restored as the cultural centre of Canada's federal government, to the benefit of all Canadians	Under the LTVP First Five-year Program, 2007-2012, 90% of projects are to be delivered on-time, on-budget and on-scope	Status:  Of the projects completed in 2009-2010, all were on-time, on-budget and on-scope.

7. Progress Report and Explanations of Variances

Progress Report

As noted in the 2009-2010 Annual Report to the Treasury Board Secretariat on the LTVP, within the Major Capital Program, all projects are on track, on budget and on scope.  The following projects were successfully completed in Fiscal Year 2009/10: The Food Production Facility, which is fully operational; the relocation of Parliamentary Security Service Communication to the Confederation Building; and the relocation of the Trade Shops to 2086 Walkley Road. Additional smaller relocations occurred successfully for the e-printing services, security administration, curatorial services, laundry services, the health unit, communications, the Ethics Commissioner and the maintenance support services unit.

At the end of this reporting period, the major projects were also all on schedule and on budget, with construction projects for La Promenade, the North Towers Restoration and the Rideau Committee Rooms at 1 Wellington Street are all on track.  In addition, the concept design of the West Block’s courtyard infill received endorsement from the National Capital Commission and the House of Commons, and PWGSC awarded a major construction contract for asbestos abatement, interior demolition and seismic upgrading of the Wellington building.

Progress against each of the three programs in fiscal year 2007-2008 to date is highlighted below:

1. The Major Capital Program continues to focus on advancing the critical West Block Program. This includes vacating and establishing of key buildings for parliamentary use to enable vacating West Block so it can be renovated. Work has been initiated and includes:
   • 119 and 131 Queen Street – relocation project successfully completed;
   • La Promenade Building – completed interior demolition and commenced renovation in fall 2008.  Project is on schedule for completion fall 2010;
   • Food Production Facility – project completed 6 months ahead of schedule and was under budget. Project will attain LEED Gold sustainability rating, exceeding LEED Silver target;
   • Former Bank of Montreal Building – continued to finalize schematic design for the building addition and initiated Design Development for the existing building; 
   • 1 Wellington Street (former Museum of Contemporary Photography)  - construction began fall 2009 and is scheduled to be completed fall 2010.  The project is anticipated to be delivered on time and within budget;
   • West Block Building Rehabilitation – continued to advance Concept design for the courtyard infill and construction documents for the heritage building to allow construction to commence when the building is emptied in fall 2010; 
   • West Block - North Towers Restoration project – advanced construction on masonry, copper roofing and seismic reinforcement.  Project is scheduled for completion in spring 2011;
   • West Block Investigations Program – continued monitoring temperature and humidity readings at specific locations; continued with Courtyard Masonry investigations, and completed phased II of West Block’s geotechnical investigation; and
   • Wellington Building – completed Pre-Design Report, Functional Program and Schematic Design Report and the Wellington Building was emptied at the end of March 2010.  Project is proceeding according to schedule with Effective Project Approval funding in place, sufficient to advance to the completion of contract documents for second phase construction. 
2. The Recapitalization Program continues to focus on a series of urgent building repairs (related mostly to exterior masonry repairs) required to ensure the ongoing viability of buildings and address health and safety issues. Work has been initiated and includes:
   • Centre Block – Request for Proposal for design work for the ventilation towers rehabilitation;
   • East Block - construction documents prepared for the Northwest Towers Rehabilitation;
   • Confederation building – contract being put in place to initiate design work; and
   • Grounds – worked on design for the North Perimeter Wall.
3. The Planning Program continues to focus on the development of more refined plans and reliable cost estimates for projects in the next Five-year Program. Work has been initiated and includes:
   • East Block – feasibility study for the construction of a new facility completed;
   • Security & Visitor Services Facility – Phase I of feasibility analysis completed;
   • West Sector Area Master Plan – drafted terms of reference to initiate master plan; and
   • Immediate Security Measures – completed planning phase for bollards and security gates.

Variances of the Major Milestones:

An active management approach has been instituted to avoid project delays, and lessons learned have been captured and are being applied to subsequent projects of this program.

In an attempt to accelerate the overall schedule of the West Block Renovation Program, relocation of committee rooms into the former Museum of Contemporary photography at 1 Wellington Street will allow this function to be moved out of the West Block at the same time as moving Members of Parliament. This will enable the West Block to be completely vacant during construction, therefore reducing potential construction work delays and allowing for simultaneous construction activities. Overall, this strategy has allowed the complete emptying of the West Block to occur four years earlier than initially planned and its completion to occur two years earlier than planned.

8. Industrial Benefits

West Block Program

A number of multi-million dollar contracts will be awarded for the building construction phase, as well as for the Building Components and Connectivity (BCC) component of the project (information technology systems, multimedia systems, furniture and miscellaneous equipment). It is estimated that 8,500 private-sector jobs will be generated by the implementation of the West Block Renovation Program.

Wellington Building

Several multi-million dollar contracts will be awarded over a seven-year period for building construction, information technology systems, multimedia systems, furniture and other equipment. An estimated 5,800 private-sector jobs will be generated by this project.

9. Summary of Non-recurring Expenditures

Project	Original Estimated Total Cost	Revised Estimated Total Cost	Actual Cost Total	2009-10
				Main Estimates	Planned Spending	Total Authorities	Actual	Expected date of close-out
Ottawa - West Block Program	769.2	769.2	167.7	70.6	40.8	280.4	70.6	2018/2019
Ottawa - Wellington Building - Rehabilitation	452.2	425.2	18.6	9.7	9.8	101.4	9.7	2015/2016

Government of Canada Pension Modernization Project (GCPMP)

1. Description

The GCPMP is a major component of PWGSC's Transformation of Pension Administration agenda. The purpose of this project is to renew PWGSC's pension administration systems and services, and transform its business processes. This will allow PWGSC to provide industry standard pension administration services to employees, employers and pensioners. Employers are looking to provide better and broader services to their employees. Demographic trends indicate that by 2016, approximately 40% of the current public service will have become eligible for retirement. As a result, increasingly large numbers of employees are seeking retirement counselling and want access to capabilities that allow them to analyze their pension benefit options. Similarly, demands for enrolment services are increasing as new employees are hired to replace retirees. At the same time, pension administration business units face significant losses of experienced, trained personnel, as approximately 42 percent of the compensation trainers, supervisors, managers, and coaches became eligible to retire in the fall of 2009.

PWGSC's approximately 40-year-old systems and business-process infrastructure for pension administration are in grave need of renewal. The limited capabilities of existing processes and the archaic technology of the legacy systems severely compromise PWGSC's ability to sustain current service levels. As well, they severely limit PWGSC's ability to offer future services that are comparable to the delivery performance and cost-effectiveness industry standards. Although the project is focused on the Public Service Superannuation Act administration, the project will implement a multi-plan solution that will provide for other pension plans within the public service.

Since July 2007 the project has been completing its Implementation Phase, which is expected to take 4½ years. The project will replace the current pension systems and business processes with commercial-off-the-shelf software applications and industry-standard business processes. Implementation is proceeding according to the following phased approach, which introduces new systems and functionality over five releases aligned with the centralization of pension services delivery from departments to PWGSC:

New system / functionality and centralized service	Target completion date
Release 1.0 - Implementation of Siebel Case Management software and a new Interactive Voice Response System / Centralization of Service Purchase services	Completed in February 2009
Release 1.5 - Implementation of enhanced case management applications, including document imaging capabilities / Centralization of Plan Enrolment and Orientation services	Completed in January 2010
Release 2.0 - Implementation of software functionality related to the administration of Contributor accounts and Pension Benefits Division Act/ Centralization of services related to Pension Benefit and Survivor Pension Entitlements and Employer Support	October 2010
Release 2.5 - Implementation of software functionality related to the administration of Service Buyback and Leave Without Pay / Centralization of Leave Without Pay services	June 2011
Release 3.0 - Implementation of software functionality related to the administration of Annuitant accounts and accounting	March 2012

2. Project Phase

The two Transformation of Pension Administration projects, the GCPMP and the Centralization of Pension Services Delivery Project (CPSDP) are currently in their Implementation Phases. Implementation activities began in July 2007 and are expected to be completed in March 2012.

3. Leading and Participating Departments and Agencies

Lead Department	Public Works and Government Services Canada
Contracting Authority	Public Works and Government Services Canada
Participating Departments	Public Works and Government Services Canada

4. Prime and Major Subcontractor(s)

Prime Contractor	HP Enterprise Services (formerly EDS Canada Inc.) 99 Bank St., 6th Floor, Ottawa, Ontario K1P 6B9
Major Subcontractor(s)	James Evans & Associates (JEA) 4th floor, 844 Courtney St. Victoria, British Columbia V8W 1C4 Vangent Canada Limited (formerly Pearson Canada Solutions) 169 Colonnade Road, Nepean, Ontario K2E 7J4 Oracle Canada Inc. 50 O'Connor St., Suite 1301, Ottawa, Ontario K1P 6L2

5. Major Milestones

Major Milestone	Date
Project Definition Phase (from Preliminary Project Approval to Effective Project Approval):
Preliminary Project Approval for completion of Project Definition	May 22, 2004
Release of draft Request For Proposal (Completion: May 2004)	May 25, 2004
Consultations with vendors (Completion: July 2004)	July 2004
Release of final Request For Proposal (Completion: September 2004)	October 22, 2004 (Release of Request For Proposal was delayed to allow the project to address feedback from consultations)
Close of bidding period (Completion: December 31, 2004)	January 31, 2005 (Bidding period was extended at the request of the bidders)
Evaluation of bids (Completion: March 2005)	May 27, 2005 (Completion date was deferred to accommodate the extended bidding period and the larger than expected number of bids)
Preparation of the Treasury Board submission for contract authority / Contract award (Completion: June 2005)	November 4, 2005 – Contract signed with EDS November 7, 2005 – Vendor began work (contract award was deferred to accommodate the extended bidding and evaluation periods. Treasury Board approved the contract award to EDS Canada Inc. on October 31, 2005)
Requirements Mapping and Gap Analysis These activities were rescheduled from original planned date of January 2006 to April 2006 following contract award.	April 2006
Architecture and Design (Completion: September 2006)	September 2006
Effective Project Approval (Completion: November 2006)	June 13, 2007 (Completion of the Treasury Board Submission was delayed to accommodate Treasury Board’s request to prepare a single submission for both the GCPMP and the CPSDP)
Implementation Phase (Effective Project Approval to Close-Out):
Phase 5 – Effective Project Approval Start-Up Activities (Completion: January 2008)	March 2008 (Final Crown approval and sign-off of vendor deliverables was completed March 7, 2008)
Phase 6 – Design, Construction and Implementation: Release 1.0 – Client Services Basic Case Management and Interactive Voice Response (IVR) (Completion: October 2008) Release 1.5 – Enhanced Case Management and Imaging (Completion: July 2009) Release 2.0 – Replacement of current system and business processes for the administration of active accounts (Contributors) (Completion: February 2010) Release 2.5 – Improved business processes and system functionality for the administration of Service Acquisition, Leave Without Pay (LWOP) and Pension Benefits Division Act (PBDA) (Completion: July 2010) Software Upgrade (Completion: Spring 2011) Release 3.0 – Replacement of current system and business processes for the administration of retired member accounts (Annuitants) and improvement of Accounting and reporting functionality (Completion: October 2011)	Basic Case Management completed December 15, 2008 Interactive Voice Response completed February 2, 2009 Enhanced Case Management completed December 14, 2009 Imaging completed January 25, 2010
Phase 7 – Final Maintenance Transition (Completion: January 2012)
Phase 8 – Close-out Phase (Completion: January 2012)

Note: The dates for the implementation phase have been updated to reflect the implementation plans completed during the preparation of the Treasury Board Submission for Effective Project Approval.

6. Project Outcomes

The Pension Modernization project will renew the public service pension administration systems and business processes in order to achieve the following objectives:

1. Sustainability – Ensure the ongoing sustainability of the Government of Canada’s pension administration services and systems through the replacement of outdated legacy systems and the provision of automation and web capabilities needed to enable the centralization of pension services delivery.
2. Accountability – Strengthen accountability, governance, and stewardship of pension administration and resources to achieve and maintain greater operational efficiency.
3. Measurable Results – Ensure the provision of accurate, consistent and timely processing of all transactions and payments.
4. Streamlined Business Processes – Re-engineer and streamline business processes to improve effectiveness and provide a seamless information flow.
5. Client Focus – Provide clients with value-added, best-practice services and reporting that offer flexible access and up-to-date information by leveraging the new system’s capabilities to adopt modern service delivery methods and provide industry standard pension administration services to all pension plan members, pensioners and employers.

7. Progress Report and Explanations of Variances

Effective Project Approval was obtained in June 2007. After 3 years of implementation activities, the project is within budget and implementation is expected to be completed in fiscal year 2011-2012, as planned.

• Release 1.0 - Client Services: In February 2009, the project completed its first technology release, as well as the centralization of service purchase. The new Siebel Case Management applications, the Genesys software for the Interactive Voice Response system, and the centralized service are now in full operation in the Government's Public Service Pension Centre, located in Shediac, New Brunswick.
• Release 1.5 - In January 2010, the project completed its second technology release, as well as the centralization of plan enrolment and orientation services. Pension administration made an important step towards paperless case processing with the implementation of Document Imaging capabilities in the Cheque Redemption and Control Directorate in Matane, Quebec. Scanned images of mail, fax and email case documents and forms are now immediately available to staff in Matane as well as to Pension Centre staff in Shediac. In addition, this release enhanced Case Management functionality in the Pension Centre and expanded the use of the new tools to approximately 600 users.
• Release 2.0 - Systems and processes to administer active member accounts (including the calculation of estimates) and Pension Benefits Division: Activities for this release began in January 2008, as planned. Design and development activities for this release have been completed and testing activities are in progress. In addition to the carry over of delays with previous releases, this release has incurred a delay of four months as a result of increased technical complexity and limited resource capacity. The delay has been reduced by three weeks and completion is currently planned for October 2010. There is no expected impact on the project’s completion date.
• Release 2.5 - Systems and processes related to Service Buyback and Leave Without Pay. The implementation of Release 2.5 functionality began in September 2009 and design activities are due to be completed in September 2010. In addition to the carry over of delays from previous releases, this release has incurred a four month delay due to increased complexity and changes resulting from change requests. Completion is now expected in June 2011. There is no expected impact on the project’s completion date.
• Release 3.0 - Systems and processes to administer retired member accounts and to perform accounting functions: Implementation activities for this final release are expected to begin in April 2010 and be completed in March 2012.
• Final project closeout is expected to be completed in March 2012.

8. Industrial Benefits

A multi-million dollar contract has been awarded for the commercial off-the-shelf software products, as well as for the implementation of the new systems and business processes, support services and ongoing maintenance. The products include Penfax for core pension administration and Siebel for the Customer Relationship Management functions. Implementation of the new solution, business processes and associated business transformation, is the responsibility of the System Integrator, HP Entreprise Services (formerly EDS Canada), to whom the contract was awarded. The implementation is being conducted in several phases over a period of approximately four and a half years (July 2007 to March 2012). During that time, it is expected that there will be some temporary positions required to support the system implementation and business transformation activities in both the National Capital Area and Shediac, New Brunswick. In the long term, the project will provide the infrastructure and processes essential to the sustainability of current pension administration operations, and positions, in Shediac, New Brunswick

Horizontal Initiatives

Green Procurement

Meeting Policy Requirements

Green Procurement Targets

Response to Parliamentary Committees and External Audits

Responses to the Auditor General and the Commissioner of the Environment and Sustainable Development (CESD)
Auditor General 2009 Spring Report	Chapter 2 – Intellectual Property The audit examined whether selected federal entities can demonstrate that they manage Crown-owned intellectual property assets effectively. The audit looked at the Acquisition Program Integrity Secretariat at Public Works and Government Services Canada and included a sample of: procurement contracts; contracts in which the Treasury Board exemption was invoked; invention disclosures; and licence agreements.
Recommendation	No recommendation directed at Public Works and Government Services Canada. For further information, visit: http://www.oag-bvg.gc.ca/internet/English/parl_oag_200905_02_e_32515.html#hd3e
	Chapter 3 – Health and Safety in Federal Office Buildings The audit focused on two major activities of the federal government that exist to reduce the risks to the health and safety of federal employees working in office buildings administered by Public Works and Government Services Canada: the operation and maintenance of the buildings, their systems, and equipment; and the planning for fire safety and fire emergencies within these buildings. The audit examined a sample of 48 office buildings under the administration Public Works and Government Services Canada.
Recommendations	Six recommendations were directed at federal organizations. Five recommendations were directed at Public Works and Government Services Canada. 3.43 Public Works and Government Services Canada should ensure that all high-priority deficiencies, including those related to health and safety, identified by its reviews and assessments of building condition and operating performance are included in its annual Building Management Plans. 3.49 Public Works and Government Services Canada should ensure that it implements mechanisms to consistently identify, challenge, and prioritize high-priority deficiencies, including those related to health and safety, and that it corrects these deficiencies within the time frame it has established. 3.54 Public Works and Government Services Canada should strengthen its systems and practices so that it can consistently demonstrate that it is completing mandated maintenance as required. 3.60 Public Works and Government Services Canada should carry out its responsibilities for leased buildings, as required by departmental policies. 3.70 Public Works and Government Services Canada (PWGSC) should work with other government departments to determine the appropriate clarification to be included in lease agreements to facilitate cooperation between building owners and federal tenants regarding fire safety planning and fire emergency organizations. For facilities under existing lease agreements, PWGSC should work with building owners to ensure that tenant departments are provided the information needed to meet their obligations under the Standard for Fire Safety Planning and Fire Emergency Organization.
Departmental Responses	Public Works and Government Services Canada agreed with the recommendations and has committed to implementing corrective action. For further information, visit: http://www.oag-bvg.gc.ca/internet/English/parl_oag_200905_03_e_32516.html#hd3e
Auditor General 2009 Fall Report	Chapter 5 – Acquiring Military Vehicles for Use in Afghanistan The objectives of the audit were to determine whether: National Defence can demonstrate that the purchase of selected military vehicles used in Afghanistan met operational needs and were acquired in a timely manner; and Public Works and Government Services Canada and National Defence purchased these selected military vehicles in compliance with applicable contracting legislation, regulations, and policies and acquired them in a timely manner.
Recommendation	Four recommendations were directed at National Defence.  One recommendation was directed at Public Works and Government Services Canada and National Defence. 5.48 Public Works and Government Services Canada and National Defence should examine lessons learned in contracting for urgent operational requirements that could be applied to help speed up the regular procurement process.
Departmental Response	Public Works and Government Services Canada agreed with the audit recommendation and has committed to implementing corrective action. For further information, visit: http://www.oag-bvg.gc.ca/internet/English/parl_oag_200911_05_e_33206.html#appa
CESD 2009 Fall Report	Chapter 4 - Annual Report on Environmental Petitions The objective of this chapter was to inform Parliament and Canadians about the use of the petition process, and described the number, nature and status of petitions received between July 1, 2008 and June 30, 2009, and the timeliness of responses from ministers.  Public Works and Government Services Canada responded to three petitions assigned to the department within the legislated timeframes.
Recommendation	The report made no recommendations. For further information, visit: http://www.oag-bvg.gc.ca/internet/English/parl_cesd_200911_04_e_33199.html

Responses to the Public Service Commission of Canada (PSC)
PSC 2009 May Report	Audit of the Federal Student Work Experience Program and subsequent appointments through bridging mechanisms The objective of the audit was to determine whether 11 selected federal organizations complied with legislative and policy frameworks when they hired students for the first time through the Progam and when they used bridging mechanisms to appoint graduates who were formerly hired as participants in this program.  The audit also examined whether, for the period from April 1, 2006, to March 31, 2007, selected federal organizations each had an appropriate framework in place to plan and monitor bridging appointments. Public Works and Government Services Canada was one of two departments mentioned for their monitoring practices.
Recommendations	Four recommendations were directed at deputy heads, departments and agencies, and the Treasury Board Secretariat.
Departmental Responses	The deputy heads agreed with the audit recommendations and have already taken action to improve the quality of the student appointment and bridging appointment. For further information, visit: http://www.psc-cfp.gc.ca/adt-vrf/rprt/2009/fswep-pfete/index-eng.htm#toc26

Responses to the Office of the Comptroller General (OCG)
OCG 2010 January	Horizontal Internal Audit of Corporate Risk Profiles in Large Departments and Agencies The objective of the audit was to determine whether systems and practices for corporate risk management ― specifically, those associated with corporate risk profiles ― are in place to ensure that strategies exist for identifying and mitigating risks within the operations of large departments and agencies. Public Works and Government Services Canada was one of thirteen departments and agencies selected as part of this audit.
Recommendations	Six recommendations were directed at large departments and agencies.
Departmental Responses	Management agreed with the recommendations and has committed to implement corrective actions. For further information, visit:http://www.tbs-sct.gc.ca/report/orp/2010/crp-pro01-eng.asp#s1

Internal Audits and Evaluations

Internal Audits (2009-2010)

Name of Internal Audit	Audit Type	Status	Completion Date	Electronic Link to Report
Audit of Materiel Management Directorate	Assurance	Completed (planned 2009-2010)	April 2009	Report is available at: http://www.tpsgc-pwgsc.gc.ca/bve-oae/index-eng.html
Audit of Acquisition Cards	Assurance	Completed (planned 2009-2010)	April 2009	Report is available at: http://www.tpsgc-pwgsc.gc.ca/bve-oae/index-eng.html
Annual Attest Audits of the Financial Statements of Revolving Funds for the fiscal year ended March 31, 2009: Translation Bureau Revolving Fund Real Property Disposition Revolving Fund Consulting and Audit Canada Revolving Fund Telecommunications and Informatics Common Services Revolving Fund Optional Services Revolving Fund Real Property Services Revolving Fund	Annual Financial Attest Audits of Revolving Funds	Completed (planned 2009-2010)	September 2009	Report is available at: http://www.tpsgc-pwgsc.gc.ca/bve-oae/index-eng.html
Annual Attest Audit of the Financial Report of Administrative Costs Chargeable to the Canada Pension Plan for the fiscal year ended March 31, 2009	Annual Financial Attest Audit	Completed (planned 2009-2010)	November 2009	Report will be available at: http://www.tpsgc-pwgsc.gc.ca/bve-oae/index-eng.html
Audit of PWGSC’s Compliance with Acts, Regulations, Policies, and Directives Related to Health and Safety Concerns – First Aid	Assurance	Completed (carry forward from 2008-2009)	November 2009	Report will be available at: http://www.tpsgc-pwgsc.gc.ca/bve-oae/index-eng.html
Audit of Certification and Accreditation Processes to Mitigate Security Risks to PWGSC Business Applications	Assurance	Completed (carry forward from 2006-2007)	January 2010	Report will be available at: http://www.tpsgc-pwgsc.gc.ca/bve-oae/index-eng.html
Audit of Information About the Utilization of Standing Offers	Assurance	Completed (carry forward from 2008-2009)	January 2010	Report is available at: http://www.tpsgc-pwgsc.gc.ca/bve-oae/index-eng.html
Audit of Office Accommodation Standards	Assurance	Closed after the preliminary survey (carry forward from 2008-2009)
Follow-up Audit of the Administrative Costs Related to the Public Service Superannuation Account	Assurance	Closed after the preliminary survey (carry forward from 2008-2009)

Evaluations (2009-2010)

Name of Evaluation	Program Activity	Evaluation Type	Status	Completion Date	Electronic Link to Report
Evaluation of PWGSC’s Involvement in the Federal Contaminated Sites Action Plan	Specialized Programs and Services	Horizontal Formative Evaluation (led by Environment Canada)	Completed (carry forward from 2008-2009)	November 2009	Report is available at: http://www.tpsgc-pwgsc.gc.ca/bve-oae/index-eng.html
Evaluation of the Ethics Program	Internal Services	Summative	Completed (carry forward from 2007-2008)	November 2009	Report will be available at: http://www.tpsgc-pwgsc.gc.ca/bve-oae/index-eng.html
Evaluation of the Canadian General Standards Board	Specialized Programs and Services	Summative	Completed (carry forward from 2008-2009)	November 2009	Report will be available at: http://www.tpsgc-pwgsc.gc.ca/bve-oae/index-eng.html
Evaluation of the Translation and Interpretation to Parliament	Linguistic Management and Services	Summative	Completed (carry forward from 2008-2009)	January 2010	Report will be available at: http://www.tpsgc-pwgsc.gc.ca/bve-oae/index-eng.html
Evaluation of Payments in Lieu of Taxes (PILT) Program	Accommodation and Real Property Assets Management	Summative	Completed (carry forward from 2008-2009)	March 2010	Report will be available at: http://www.tpsgc-pwgsc.gc.ca/bve-oae/index-eng.html