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Table 4: Status Report on Major Crown Projects
Real Time Identification (RTID)
Description:
Real Time Identification (RTID) is a re-engineering of systems and processes used for fingerprint identification, civil clearances and criminal records management. It is transforming the current paper-based workflow to an electronic workflow, enabling the “real time” identification of fingerprints submitted electronically.
Fingerprints are submitted by police agencies to support the creation of a criminal record, or to search the criminal record repository during a criminal investigation or civil security screening. RTID is streamlining these services, facilitating information sharing internationally, and permitting an improved tracking of criminals by condensing identification turnaround times from weeks and months to hours and days.
Funding for the RTID Project was announced on April 20, 2004, under the National Security Policy. Between 2001 and 2004 significant work was done by a small project team within the RCMP to define RTID requirements and prepare statements of work in anticipation of this announcement.
Following the announcement, a Project Charter was developed and a formal Project Office was established under the sponsorship of the former Information and Identification Services of National Police Services (NPS), now Policing Support Services. The Chief Information Officer (CIO) was appointed Project Leader and is responsible for achieving the technology improvements associated with the project. The Project Director reports to the CIO.
Project Phase:
The project is being delivered in two major Phases. Phase 1 modernized the civil clearance process, replaced the Automated Fingerprint Identification System (AFIS) and implemented a new transaction manager, the NPS National Institute of Standards and Technology (NIST) Server, permitting agencies to submit their fingerprint information electronically. Phase 1 was delivered in different releases in 2007 and finalized in 2008.
Phase 2 is modernizing the processes related to the management and update of the criminal records. Phase 2 is a large re-engineering effort and the replacement of antiquated legacy systems in support of this re-engineering effort. Phase 2 is being delivered in 2009 and 2010.
| Lead Department | RCMP |
|---|---|
| Contracting Authority | PWGSC |
Participating Departments These departments and agencies are main contributors to the RTID System. |
|
The RCMP is the lead department for RTID. Various levels of governance are in place to ensure the Project is successful and meets the needs of all stakeholders.
The Senior Project Advisory Committee (SPAC) is a senior level committee of RCMP, Public Safety Canada (PS) and central agency officials that advises the Project Leader on all aspects of the project as it relates to government-wide policies, strategic direction and procurement strategy.
The RTID Project Steering Committee provides ongoing direction to the Project and includes representatives of key federal government departments and central agencies. Oversight of RTID is also linked to existing PS committees.
RTID is a major business transformation initiative of interest to all agencies within the PS portfolio. Its progress and success in contributing to long-term interoperability is monitored by the stakeholders of the Project Steering Committee.
RTID will be used across Canada and in all jurisdiction levels. Stakeholder involvement is required to ensure that the system is useful for all and does not hinder or contravene regulations for any. This involvement is ensured through Technical Consultative working groups.
| Prime Contractor | Fujitsu Consulting (Canada) Inc/Fujitsu Conseil (Canada) Inc Cogent Systems Inc |
|---|---|
Major Subcontractor(s) These companies provide professional services to the RTID Project |
Veritaaq Technology House Inc Brainhunter Inc TPG Technology Consulting Ltd ADGA Group |
The RCMP is using several procurement vehicles for the RTID Project:
Automated Fingerprint Identification System (AFIS) Vendor: RTID has replaced the existing AFIS with modern AFIS technology. The AFIS vendor, COGENT Systems, selected via a competitive process, was responsible for the delivery, configuration and implementation of a modern AFIS commercial off-the-shelf (COTS) product. This was completed during Phase 1 of the Project.
Phase 1 development work that provided alignment with the RCMP corporate technical architecture was carried out in-house. The NPS NIST Server, the heart of RTID, has been developed by a team of RCMP resources and contractors. To supplement the skills of internal resources, or to backfill resources seconded to the project, RTID uses internal professional services procurement vehicles to meet any outstanding demand for project management support, systems architecture and engineering support, systems design, systems development, testing, training and implementation.
The major contractors are:
- Veritaaq Technology House Inc
- Fujitsu Consulting (Canada) Inc
- TPG Technology Consulting Inc
- Brainhunter Inc
- Adga Group.
Systems Integration Company: a component of Phase 2 has been contracted out on a fixed-price basis to ensure the successful delivery of the multiple components that make up that phase. A Request for Proposal (RFP) was issued and a contract was subsequently awarded in January 2008 to Fujitsu Consulting (Canada) Inc. This portion represents the core of RTID Phase 2.
| Major Milestone: Phase 1 | Date |
|---|---|
| Approved procurement approach by the Senior Project Advisory Committee | November 2004 |
| TB Preliminary Project Approval and approval of the procurement strategy | December 2004 |
| RFP for the Automated Fingerprint Identification System issued | January 2005 |
| Contract awarded to COGENT Systems and work began | October/November 2005 |
| Effective Project Approval for Phase 1 awarded by TB | October 2005 |
| Automated Fingerprint identification System and Infrastructure to permit electronic fingerprint process in production | March 2007 |
| Electronic fingerprint processes for civil purposes implemented | March 2007 |
| Electronic processing of latent (crime scene) fingerprints implemented | March 2008 |
| Electronic processing of criminal purpose fingerprints implemented (for criminal identification, no retention of information in repository) | August 2008 |
| Phase 1 Closed | September 2008 |
| Major Milestone: Phase 2 | Date |
| Effective Project Approval for Phase 2, and RFP | June 2007 |
| Phase 2 contract awarded (fixed-price contract) | January 2008 |
| Sub-Processes Documented and Validated | August 2008 |
| System Requirements Validation | December 2008 |
| Criminal and Refugee (with Retention) in production | July 2009 |
| Infrastructure Upgrade | August 2009 |
| Migration of contributors completed (Criminal and Refugee) | November 2009 |
| Criminal Record Workflow component designed (Phase 2 Core) | December 2009 |
| Charge and Disposition Library Developed | December 2009 |
| Criminal Record Workflow component implemented | October 2010 |
| Automation Tools Implemented | December 2010 |
| Project Closed | December 2010 |
| System Life Cycle Starts | January 2011 |
Progress Report and Explanations of Variances
The RTID Project is within the TB initial approved budget of $129.7M, but has a schedule variance compared to the original baseline in 2004. This schedule variance has been caused by a series of factors.
RTID Phase 1 was successful and closed in September 2008, 18 months later than previously planned. This delay was caused by a late start for the development work. The RCMP had to hire a number of developers to work on the project due to conflicting priorities. The developers had to go through the RCMP security process and be trained on specific RCMP systems before being totally efficient.
Another factor causing the delay to Phase 1 was the complexity of criminal functionality included in Phase 1. Criminal functionality is mainly linked to Phase 2, but some workflows had to be developed to decommission the legacy AFIS. This is the case for Latent and Criminal Identification transactions.
The schedule variance has been carried over to Phase 2. Phase 2 was originally planned to be completed by March 2009, but is now scheduled to be implemented by December 2010. The main factor for this schedule variance has been caused by the Phase 1 delay and the procurement process for the Phase 2 fixed-price contract. The contract was finally awarded in January 2008.
Additional work has also been added to the project, such as the Charge and Disposition Library (CDL). This functionality was not originally in the scope for RTID Phase 2, but was anticipated at the time of Phase 2 EPA, and a note was included in the submission as it became evident that this function was required for the project to be successful.
Industrial Benefits
Not applicable.