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Departmental Performance Reports

2008-09

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Response to Parliamentary Committees and External Audits
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Table 10: Response to Parliamentary Committees and External Audits

Response to Parliamentary Committees
No recommendations were received.

Response to the Auditor General (Including to the Commissioner of the Environment and Sustainable Development)
Name of Audit: Managing Identity information This audit examined identity information databases of the Canada Revenue Agency, Elections Canada, Passport Canada and Service Canada. The audit looked at whether the four institutions manage identity information as a valuable asset, collecting only what is relevant to their programs or activities and using practices that are adequate to ensure the quality of the information. The audit also examined collaboration among departments to manage identity information efficiently. Overall, the audit found that the institutions examined collect and manage selected identity information as a valuable asset, with a few exceptions. The audit found that Elections Canada has an adequate quality management system. The audit also found that information received from provincial and territorial driver's licence registries (and in some cases through provincial electoral agencies) includes individuals under the age of 18 � information that Elections Canada does not have the authority to collect, since these individuals are known not to be electors. Elections Canada has responded to the report with an action plan to ensure that it collects only the identity information permitted by the Canada Elections Act. The Office of the Auditor General tabled this audit on February 12, 2009. For more information, please visit the Office's Web page using the link below. www.oag-bvg.gc.ca/internet/English/oth_200902_e_32154.html

Response to the Auditor General (Including to the Commissioner of the Environment and Sustainable Development)

Name of Audit: Managing Identity information

This audit examined identity information databases of the Canada Revenue Agency, Elections Canada, Passport Canada and Service Canada. The audit looked at whether the four institutions manage identity information as a valuable asset, collecting only what is relevant to their programs or activities and using practices that are adequate to ensure the quality of the information. The audit also examined collaboration among departments to manage identity information efficiently.

Overall, the audit found that the institutions examined collect and manage selected identity information as a valuable asset, with a few exceptions. The audit found that Elections Canada has an adequate quality management system. The audit also found that information received from provincial and territorial driver's licence registries (and in some cases through provincial electoral agencies) includes individuals under the age of 18 � information that Elections Canada does not have the authority to collect, since these individuals are known not to be electors.

Elections Canada has responded to the report with an action plan to ensure that it collects only the identity information permitted by the Canada Elections Act.

The Office of the Auditor General tabled this audit on February 12, 2009.

For more information, please visit the Office's Web page using the link below.

www.oag-bvg.gc.ca/internet/English/oth_200902_e_32154.html

Response to External Audits (Note: These refer to other audits conducted by organizations such as the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)
Name of Audit: Privacy Management Frameworks of Selected Federal Institutions (Office of the Privacy Commissioner of Canada) The Office of the Privacy Commissioner of Canada examined Elections Canada, Passport Canada, the Canada Revenue Agency and Service Canada to assess whether these agencies, which operate databases housing vast quantities of personal information, treat the information in a manner that safeguards the privacy of Canadians. The audit found that Elections Canada is aware of privacy as an important consideration in the programs they deliver and in their business activities. Elections Canada has also undertaken some positive measures to mitigate privacy and security risks. The design of Elections Canada's security measures with respect to the internal management of the National Register of Electors is adequate. The audit also made recommendations to help the agency improve its privacy management frameworks. The recommendations cover governance structure and accountability, privacy training, privacy risks in ongoing operations, meaningful consent of electors for inclusion in the National Register of Electors and information collection and sharing agreements. Elections Canada recognizes the importance of the elector information entrusted to it, as this information is central to the administration of the electoral process. Security of personal information has always been a priority because it is essential to preserving elector confidence in that process. Elections Canada welcomes the observations of the Office of the Privacy Commissioner of Canada to help strengthen its privacy management frameworks. The Office of the Privacy Commissioner of Canada tabled this audit on February 12, 2009. For more information, please visit the Office's Web page using the link below. www.priv.gc.ca/information/pub/ar-vr/pmf_20090212_e.cfm

Response to External Audits (Note: These refer to other audits conducted by organizations such as the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)

Name of Audit: Privacy Management Frameworks of Selected Federal Institutions (Office of the Privacy Commissioner of Canada)

The Office of the Privacy Commissioner of Canada examined Elections Canada, Passport Canada, the Canada Revenue Agency and Service Canada to assess whether these agencies, which operate databases housing vast quantities of personal information, treat the information in a manner that safeguards the privacy of Canadians.

The audit found that Elections Canada is aware of privacy as an important consideration in the programs they deliver and in their business activities. Elections Canada has also undertaken some positive measures to mitigate privacy and security risks. The design of Elections Canada's security measures with respect to the internal management of the National Register of Electors is adequate. The audit also made recommendations to help the agency improve its privacy management frameworks. The recommendations cover governance structure and accountability, privacy training, privacy risks in ongoing operations, meaningful consent of electors for inclusion in the National Register of Electors and information collection and sharing agreements.

Elections Canada recognizes the importance of the elector information entrusted to it, as this information is central to the administration of the electoral process. Security of personal information has always been a priority because it is essential to preserving elector confidence in that process. Elections Canada welcomes the observations of the Office of the Privacy Commissioner of Canada to help strengthen its privacy management frameworks.

The Office of the Privacy Commissioner of Canada tabled this audit on February 12, 2009.

For more information, please visit the Office's Web page using the link below.

www.priv.gc.ca/information/pub/ar-vr/pmf_20090212_e.cfm