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Table 9.2 External Fees
Access to Information and Privacy
External Fee
Fees charged for the processing of access requests filed under the Access to Information Act (ATIA)
Service Standard
Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension to be sent within 30 days after receipt of request.
The ATIA provides more details.
Performance Result
Statutory deadlines met 83.3% of the time.
Stakeholder Consultation
The service standard is established by the ATIA and the Access to Information Regulations. Consultations with stakeholders were undertaken by the Department of Justice and the Treasury Board Secretariat for amendments made in 1986 and 1992.
Canada Gazette
External Fee
Subscription rates are charged for the printing and distribution of the Canada Gazette.
Service Standard
100% compliance with the legislated publication deadlines for the Canada Gazette and the legislated publication deadlines for each of its clients.
Error rate was less than 1%.
Performance Result
100% of all notices were published within the legislated deadlines. The Canada Gazette Directorate met all its publication dates for all formats of the Canada Gazette.
Error count was 0.053% which represents only 3 errors in 5,567 pages.
Stakeholder Consultation
The subscription rates have not been modified since 1985.
The establishment of the current fee structure pre-dates the November 2004 Policy On Service Standards for External Fees.