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Table 9.2 External Fees

Access to Information and Privacy

External Fee

Fees charged for the processing of access requests filed under the Access to Information Act (ATIA)

Service Standard

Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension to be sent within 30 days after receipt of request.

The ATIA provides more details.

Performance Result

Statutory deadlines met 83.3% of the time.

Stakeholder Consultation

The service standard is established by the ATIA and the Access to Information Regulations. Consultations with stakeholders were undertaken by the Department of Justice and the Treasury Board Secretariat for amendments made in 1986 and 1992.

Canada Gazette

External Fee

Subscription rates are charged for the printing and distribution of the Canada Gazette.

Service Standard

100% compliance with the legislated publication deadlines for the Canada Gazette and the legislated publication deadlines for each of its clients.

Error rate was less than 1%.

Performance Result

100% of all notices were published within the legislated deadlines. The Canada Gazette Directorate met all its publication dates for all formats of the Canada Gazette.

Error count was 0.053% which represents only 3 errors in 5,567 pages.

Stakeholder Consultation

The subscription rates have not been modified since 1985.

The establishment of the current fee structure pre-dates the November 2004 Policy On Service Standards for External Fees.