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Table 8-B: Policy on Service Standards for External Fees


A. External Fee

Service Standard

Performance Result

Stakeholder Consultation

Fees charged for the processing of access requests filed under the Access to Information Act

For more information, see
http://laws.justice.gc.ca/en/
U-3.7/index.html

Statutory deadlines met 92% of the time

The service standard is established by the Access to Information Regulations. Consultations with stakeholders were undertaken for amendments made in 1986 and 1992.