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The Registry of the Competition Tribunal’s main program activity is to process cases by providing the public with efficient access to case documents and decisions, as well as with efficient hearing support services.
The Tribunal hears cases and the Registry manages the material for the cases heard by the Tribunal under Part VII.1 (deceptive marketing practices) and Part VIII (which includes restrictive trade practices) of the Competition Act.
2012-13 | 2013-14 | 2014-15 |
---|---|---|
$1,745 | $1,745 | $1,745 |
2012-13 | 2013-14 | 2014-15 |
---|---|---|
10 | 10 | 10 |
Program Activity Expected Results | Performance Indicators | Targets |
---|---|---|
Timely registry services that provide efficient access to case records and decisions | Percentage of non-confidential case documents and decisions posted on website within 48 hours of filing | 90% |
Documents that are processed according to timeframes established in the Rules of Procedure[2] | Documents processed within established timeframes | 100% |
Efficient access to electronic processing of applications | Percentage of documents filed using electronic filing system | 50% |
Time and effort from Registry staff will have to be focused in providing timely training to the members and to some extent to the parties when they begin using the new technology for electronic hearings. A smooth transition to this new process will ensure a strong and long lasting buy-in from all involved. Learning opportunities will continue to be provided to Registry staff to ensure they get very comfortable with providing support to the members and parties throughout electronic hearings. Also, providing employees with learning experiences at other organizations whenever operationally feasible will expand their knowledge and abilities and prepare them better to support the Tribunal.
Internal Services is an umbrella term for activities under the Registry’s administration that meet program needs and other corporate obligations. These activities are management and oversight, communications, legal services, human resources management, financial management, information management, information technology, real property, material, acquisition, travel, and other administrative services.
2012-13 | 2013-14 | 2014-15 |
---|---|---|
$581 | $581 | $581 |
2012-13 | 2013-14 | 2014-15 |
---|---|---|
4 | 4 | 4 |
Program Activity Expected Results | Performance Indicators | Targets |
---|---|---|
High-quality internal services to the Registry function to ensure the infrastructure is in place to assist the Tribunal in meeting its mandate |
Continuous review of internal policies, procedures and internal controls. Public Service Commission and Receiver General’s rating of financial and human resources management |
25% per year 80% |
This program activity is intended to establish internal services expectations and monitor overall service performance of the Registry. The Registry intends to follow the Management Accountability Framework.[3]
management practices to act in the best interest of the Registry, its members, its employees and Canadians.