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The international agenda is shaped to Canada's benefit and advantage in accordance with Canadian interests and values.
DFAIT draws upon its expertise at missions and Headquarters to establish integrated and coherent foreign policy and international trade priorities, and to provide information, intelligence and advice to ministers, senior officials and key partners to support informed decisions that advance Canadian values and interests internationally.3
2012-13 | 2013-14 | 2014-15 |
---|---|---|
105.1 | 93.0 | 93.5 |
2012-13 | 2013-14 | 2014-15 |
---|---|---|
649 | 626 | 626 |
Expected Results | Performance Indicators | Targets |
---|---|---|
The Government of Canada has the information, intelligence and advice it needs to make informed decisions on foreign and international economic policies, programs and priorities. | Level of satisfaction of the government with the information, intelligence and advice. | Significant level of satisfaction demonstrated by approval and use of information, intelligence and advice.4 |
The role of country strategies will be enhanced to provide government-wide focus and accountability for transforming Canada's relations with key partners and commercial markets. These strategies will identify potential for economic growth, strengthened trading relationships and effective contributions to international security and stability, and set clear objectives for advancing our relations with these countries.
The department will provide evidence-based, coherent, integrated and prioritized policy research, planning and advice, to ensure that ministers, senior management, other government departments and Canadian stakeholders are able to implement their international policy priorities.
Effective policy formulation will be promoted by developing a medium- and longer-term international policy research agenda, developing policy dialogues with traditional and non-traditional partners, and by implementing an open-policy development model.
The department will ensure that Canadian aid policy remains effective, accountable and aligned with Canadian priorities through effective management of Canada's International Assistance Envelope.
The department will work closely with partner departments to develop mechanisms to increase collaboration and implement solutions that will address the current challenges of visa policies and procedures to Canada's international competitiveness, while respecting the priorities, mandates and resource constraints of partner departments.
DFAIT uses diplomacy, advocacy, and program delivery, informed by consultations with domestic stakeholders, to engage and influence international players in order to advance Canadian interests and values5.
2012-13 | 2013-14 | 2014-15 |
---|---|---|
1,183.0 | 939.4 | 932.5 |
2012-13 | 2013-14 | 2014-15 |
---|---|---|
2,047 | 1,972 | 1,972 |
Expected Results | Performance Indicators | Targets |
---|---|---|
Canada's diplomatic efforts and programs engage and influence international players to protect and build support for Canadian interests and values. | Reflection of Canadian foreign and international economic policy priorities in bilateral and multilateral actions, decisions, declarations and agreements. | Significant level of support for Canadian positions in the international community. |
Effectiveness of programs in achieving results and aligning with priorities. | Program effectiveness.6 |
Diversifying trade through expanded market access
In accordance with the Global Commerce Strategy, the department will contribute to Canada's prosperity by improving market access for Canadian exporters, investors and innovators. Plans include:
DFAIT will defend Canadian interests in international dispute-settlement mechanisms, including investor-state dispute settlement and World Trade Organization litigation. It will also negotiate dispute resolution and compliance mechanisms for treaties such as the Canada-European Union and Canada-India trade agreements.
To ensure that Canada's trade agenda is informed and supported, where possible, by provincial, territorial and municipal governments and the private sector, DFAIT will undertake stakeholder consultations supported by:
Promoting Democracy, Human Rights, Security and the Rule of Law
DFAIT will work to enhance human rights governance by ensuring that egregious human rights violations are adequately addressed, and that an enhanced focus is placed on religious freedom through the launch the operations of a Canadian Office of Religious Freedom.
Canadian peace and security interests in evolving leaders' summitry, G8 foreign ministers' meetings, and NATO and other global institutions will be advanced through active engagement and diplomacy that focus on results, accountability and effective burden sharing.
The security and stability of fragile states will be strengthened through policy and program support, including Canadian whole-of-government civilian deployments and responses to humanitarian crises, including natural disasters.
The department will support democratic transitions and respect for human rights following the Arab Awakening through bilateral and multilateral advocacy, capacity-building initiatives, and other Canadian programming.
DFAIT will continue to address international security challenges such as transnational crime, terrorism, WMD proliferation, and illegal migration through targeted and effective use of programs and the provision of whole-of-government and international leadership in bilateral, regional and multilateral forums.
Advancing Regional Interests
The Hemisphere
The department will reinforce the Canada-U.S. relationship through whole-of-government programs and advocacy initiatives, including:
More broadly, Canada's engagement and influence in the Americas will be advanced by:
Asia-Pacific
In addition to the ambitious market access agenda outlined above, Canada's influence in the Asia-Pacific will be enhanced through high-level visits and engagement that promote deepened bilateral relations with key Asian nations on prosperity, security and shared values, notably participation in the Canada-Japan peace and security framework and deepened regional cooperation on security and stability on the Korean Peninsula.
DFAIT will seek to advance Canadian interests by reinforcing the regional and multilateral rules-based order in the Asia-Pacific region, with a focus on resource security, nuclear non-proliferation, anti-terrorism cooperation, human rights, and democratic governance.
Europe
DFAIT will implement targeted advocacy and outreach initiatives to increase support among key EU institutions and member states for the successful conclusion and eventual ratification of the Canada-EU CETA and the Canada-EU Strategic Partnership Agreement.
Effective advocacy and collaboration in the areas of energy and environment, democracy and human rights, and the Arctic will reinforce the bilateral and multilateral relationships between Canada and Europe.
Middle East
The Middle East Peace Process will be supported by a principled Canadian approach that respects Israel's right to security and full participation in the multilateral system while providing political advocacy for a two-state solution.
The department will enhance support for democratic transitions and the stability of fragile and vulnerable states following the Arab Awakening through bilateral and multilateral advocacy initiatives, capacity-building initiatives, and other Canadian programming.
Africa
In sub-Saharan Africa, the department will promote the Canadian values of freedom, democracy, human rights and the rule of law, and advance regional security and stability through targeted contributions to good governance as well as the management and coordination of emerging crises and security vulnerabilities.
Bilateral political and commercial relations with emerging partners will be enhanced through targeted engagement, including high-level exchanges, consultations and advocacy initiatives.
Advancing Canadian interests in the Arctic
The department will advance Canada's Arctic foreign policy, in support of the Northern Strategy, by:
Protocol
The department will maintain high levels of client satisfaction and effective delivery of protocol services provided to the Prime Minister, Governor General, five portfolio ministers, and the foreign diplomatic corps accredited to Canada through improved efficiency and financial accountability and the implementation of recommendations from evaluations conducted by the Inspector General.
Canadians are satisfied with commercial, consular and passport services.
This program activity delivers commercial services and advice to Canadian business and supports their pursuit of international business opportunities7.
2012-13 | 2013-14 | 2014-15 |
---|---|---|
172.4 | 167.5 | 168.2 |
2012-13 | 2013-14 | 2014-15 |
---|---|---|
1,396 | 1,396 | 1,396 |
Expected Results | Performance Indicators | Targets |
---|---|---|
Canadian clients have increased their international business development activities. | Percentage of clients and partners who actively pursued a commercial agreement in a market where they sought assistance from the Trade Commissioner Service (TCS). | 50% of assisted clients actively pursuing opportunities in target market. |
Foreign direct investments facilitated by DFAIT in proactive sectors and from key markets have increased in number and value. | Number and value of foreign direct investments made in proactive sectors and from key markets to which DFAIT contributed. | Number: 100 |
High-quality international commerce services are delivered to Canadian clients. | Percentage of clients who are satisfied with the quality of the services delivered by the department. | TCS: 70% Export and import controls: Establish baseline data on appropriate interactions with client base.8 |
In accordance with the department's Global Commerce Strategy's focus on key markets and high-growth economies such as China, India and Brazil, the department will:
DFAIT will improve the Trade Commissioner Service's ability to respond rapidly to the rise of emerging economies and to seize shifting commercial global opportunities through improved client service, enhanced performance measurement and continued alignment of resources against TCS priorities.
The department will review the Global Commerce Strategy, ensuring that Canada is branded in a way that is most advantageous to our trade objectives in target markets.
DFAIT will deliver initiatives in the areas of trade and investment, infrastructure and transportation, resources and energy, international science and technology partnerships, education and immigration procedures, to better position the Canadian economy to benefit from an ascendant Asian economy, in particular India, China and regional Global Commerce Strategy countries.
Market access and opportunities for Canadian firms operating in the United States and Mexico will be facilitated through business development engagement on issues of federal and state legislation.
The department will deliver an outreach campaign directed at key business decision-makers in the United States and, building on the model established during the Vancouver Olympics, will leverage the 2012 Summer Olympic Games in London to increase foreign investors' knowledge and awareness of investment opportunities in Canada.
DFAIT will ensure that legislative and international security obligations to control trade in specific goods and technologies are met through the timely issuance of export permits and the effective maintenance of other export control measures.
This program activity manages and delivers consular services and advice to Canadians and provides a coordinated Government of Canada response to emergencies abroad affecting Canadians9.
2012-13 | 2013-14 | 2014-15 |
---|---|---|
65.7 | 62.9 | 62.9 |
2012-13 | 2013-14 | 2014-15 |
---|---|---|
492 | 492 | 492 |
Expected Results | Performance Indicators | Targets |
---|---|---|
Canadians travel safely and responsibly. | Proportion of Canadians travelling abroad in distress situations. | 1 in 8,500 |
Canadians abroad receive emergency consular services. | Percentage of emergencies/crises addressed immediately. | 100%10 |
DFAIT will work to ensure that Canadians are better prepared for international travel through the provision of up-to-date travel information, improvements to the consular website and increased outreach activities.
Consular and emergency management services to Canadians will be improved through:
This program activity is responsible for the issuing, refusing, revoking, withholding, recovering and use of Canadian passports. The program enables the issuance of secure travel documents to Canadians, which facilitates their travel and contributes to international and domestic security. This program activity manages and delivers passport services through the Passport Canada Revolving Fund.11
2012-13 | 2013-14 | 2014-15 |
---|---|---|
369.6 | 285.3 | 315.6 |
2012-13 | 2013-14 | 2014-15 |
---|---|---|
2,789 | 2,231 | 2,466 |
Expected Results | Performance Indicators | Targets |
---|---|---|
Canadians receive innovative, reliable, consistent and accessible passport services. | Canadians receive innovative, reliable, consistent and accessible passport services. | 90% of clients are satisfied to some extent with their overall service experience with Passport Canada. |
Percentage of Canadians having access to a point of service within 100 km. | 95%12 |
DFAIT will complete the design, testing and deployment of the new 10-year ePassport in 2012-13, which will enhance the security of the Canadian travel document.
To improve passport services to Canadians in Canada and abroad, DFAIT will finalize the fee structure to support the 10-year ePassport and the new service offering.
The department will strengthen national workload management tools and enhance identity verification and entitlement procedures to improve passport services.
DFAIT maintains a mission network of infrastructure and services to enable the Government of Canada to achieve its international priorities.
This program activity governs, provides strategic direction and leadership, manages change, delivers services and provides infrastructure to the mission platform13.
2012-13 | 2013-14 | 2014-15 |
---|---|---|
783.1 | 736.7 | 687.0 |
2012-13 | 2013-14 | 2014-15 |
---|---|---|
4,604 | 4,611 | 4,611 |
Expected Results | Performance Indicators | Targets |
---|---|---|
Approved framework is in place to provide efficient and cost-effective common services and support for Canada's representation abroad. | Percentage of clients approving the costing framework for common services, which is in place to support Canada's representation abroad. | 75% |
Common services and support are efficient and cost-effective in supporting Canada's representation abroad. | Percentage of missions whose resources are being allocated according to the common service model or regional service centre plan. | 90%14 |
DFAIT will ensure the delivery of common services in accordance with agreed standards that support Government of Canada programs abroad, through the assessment of performance metrics and client feedback and will make adjustments as required.
Risks to the safety and security of Canadian government personnel and assets abroad (infrastructure/physical and information) will be mitigated through the development and implementation of enhanced security and emergency management measures, policies, practices and training, and improved coordination and oversight of threat assessments.
This program activity is the vehicle through which the department and central agencies manage statutory payments to Government of Canada employees abroad (Canada-based staff and locally engaged staff)15.
2012-13 | 2013-14 | 2014-15 |
---|---|---|
197.1 | 197.0 | 197.0 |
2012-13 | 2013-14 | 2014-15 |
---|---|---|
65 | 65 | 65 |
Expected Results | Performance Indicators | Targets |
---|---|---|
Payments are made accurately in compliance with Canadian and local laws and regulations. | Percentage of payments accurate and on time. | 95%16 |
The department will ensure timely and accurate Government of Canada benefits payments are delivered to compensate Canada-based staff and locally engaged staff abroad through effective risk management, governance and oversight of foreign service directives and LES pension, insurance and social security programs.
The internal services program activity provides the essential support functions that enable DFAIT to carry out its mandate, including governance and management support; resource management services and asset management services17.
2012-13 | 2013-14 | 2014-15 |
---|---|---|
199.8 | 194.7 | 194.7 |
2012-13 | 2013-14 | 2014-15 |
---|---|---|
1,325 | 1,315 | 1,315 |
Governance and management support
DFAIT will continue to improve business planning, resource alignment, and risk management by updating the department's performance measurement framework, developing improved integrated planning tools and refining risk-management practices.
Decision making will be supported by legal advice on international trade and commercial policies and on issues such as Arctic sovereignty, international criminal law, treaty law and economic sanctions.
High-quality legal services and advice will be provided, including support to international negotiations and agreements and the management of legal risks, to ensure that Canada's domestic legal regime is consistent with its international obligations.
DFAIT will deliver improved values and ethics training and advisory services, investigate disclosures of wrongdoing, and harassment allegations in order to increase awareness of and compliance with the Values and Ethics Code for the Public Sector, the Code of Conduct for Canadian Representatives Abroad, and the Public Servants Disclosure Protection Act.
Access to mission inspection recommendations, program evaluations, recipient audits, proactive monitoring and forensic investigations will be enhanced to enable senior management to make more informed decisions on policies, programs and operations.
The department will maintain its improved access to information and privacy protection (ATIP) performance by ensuring sufficient capacity is in place to meet ATIP legislative and TBS policy requirements, as well as through activities associated with open government initiatives and ATIP modernization.
Awareness of foreign affairs and international trade priorities, policies and programs will be increased among internal clients, governmental partners, and Canadian and international audiences by providing a mix of traditional and innovative communications services, tools and products.
The department's risk-based audit plan, which will focus on the department's highest risks and support the achievement of the department's priorities, will be informed by extensive consultations with senior management and the internal audit function.
DFAIT will sustain the information management and information technology program and infrastructure that support operations through the strengthened integration of departmental IM/IT planning, governance, project oversight and risk management, in cooperation with Shared Services Canada.
Resource management services
DFAIT will enhance the quality of consular, emergency management, security and common services provided by management consular officers through improved community training, governance and management.
Managers will be provided with advice to advance official languages in the workplace and improve services to the public, address departmental employment equity gaps, improve staffing and address departmental results from the Public Service Employee Survey through the through the development and monitoring of:
DFAIT will improve department-wide financial management by:
The department will encourage prudent use of public resources through effective and efficient accounting, reporting, control and oversight, improved processes for global banking, and further implementation of the Standard Payment System to strengthen stewardship at missions and further improvements in internal control to comply with TBS policy.
DFAIT will mitigate financial risks associated with resource transfers to Shared Services Canada by incorporating recommendations of completed internal audits, and by providing strategic financial advice, analysis and support to senior management to implement specific initiatives and to the Resource Management Committee to ensure financial oversight.
Asset management services
Progress will be achieved in meeting Government of Canada accommodation standards through an integrated departmental long-term accommodation strategy, including the leveraging of innovative office approaches, identification of tenant opportunities and alignment with Public Works and Government Services Canada asset management plans.