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The performance of a national statistical agency is multidimensional. Different audiences are interested in different dimensions of performance. Statistics Canada recognizes its responsibility to report on dimensions of performance not visible from outside the Department.
The dimensions of quality are overlapping and interrelated. There is no effective model for bringing all the characteristics of quality together into a single indicator. Each dimension has to be adequately managed if information is to be fit for use. Failure in any one dimension can destroy the usefulness of the information.
Financial performance is monitored at a broad level through financial management information systems to provide information on expenditures and program efficiency, and on costs by program, organizational unit, and function. These systems are supported by a framework of financial policies and procedures, cost recording systems, and internal financial performance measures.
Respondent burden and respondent relations more generally are monitored in a variety of ways. These include direct measurement of the number of respondent hours required to complete Statistics Canada surveys, identifying and exploiting alternative information sources (e.g. administrative data), developing alternative means of reporting and collecting information (e.g. data reporting through user-friendly electronic means), and through feedback obtained from respondents.
Human resource management is monitored through regular employee feedback from internal and public service-wide surveys, exit and turnover rates, knowledge transfer, exit interviews, as well as through Biennial (every second year) and Quadrennial (every fourth year) Program Reports from every program.
Table 4.1 Performance Monitoring Measures and Indicators: Statistics Canada's Quality Assurance Framework
Performance Measures: | Performance Indicators: |
Relevance:
|
Program Relevance
|
* Mission critical surveys: The Department has identified as "departmental mission critical programs" those that provide key current socio-economic indicators. These are: the Labour Force Survey, the Consumer Price Index, the Monthly Survey of Manufacturing, International Trade Statistics, Monthly Wholesale/Retail Trade Survey, the Monthly and Quarterly Gross Domestic Product, the Survey of Employment, Payrolls and Hours (income component), the Quarterly Financial Survey and the Industrial Product Price Index. See also Table 4.3. | |
For further information on the Quality Assurance Framework, please follow this link: http://www.statcan.ca:8096/bsolc/english/bsolc?catno=12-586-X&CHROPG=1 |
Table 4.2 Schedule of Quadrennial Program Reviews (QPR) and the Biennial Program Reports (BPR)
Program
|
2007-2008
|
2008-2009
|
2009-2010
|
Human Resources
|
BPR
|
|
QPR
|
Finance, Planning, and Evaluation
|
QPR
|
|
BPR
|
Data Access and Control Services
|
|
BPR
|
|
Internal Audit
|
|
BPR
|
|
Public Institutions
|
QPR
|
|
BPR
|
Balance of Payments
|
QPR
|
|
BPR
|
Analytical Studies
|
QPR
|
|
BPR
|
Industry Account Division
|
|
QPR
|
|
Environment Accounts and Statistics
|
|
BPR
|
|
Income and Expenditure Accounts
|
BPR
|
QPR
|
|
Agriculture
|
BPR
|
|
QPR
|
International Trade
|
BPR
|
|
QPR
|
Manufacturing, Construction and Energy
|
|
BPR
|
|
Science, Innovation and Electronic Information
|
BPR
|
|
QPR
|
Service Industries
|
QPR
|
|
BPR
|
Distributive Trades
|
QPR
|
|
BPR
|
Investment and Capital Stock
|
QPR
|
|
BPR
|
Industrial Organisation and Finance
|
QPR
|
|
BPR
|
Enterprise Statistics
|
QPR
|
|
BPR
|
Small Business and Special Surveys
|
|
BPR
|
|
Transportation
|
BPR
|
QPR
|
|
Prices
|
BPR
|
|
QPR
|
Methodology
|
BPR
|
|
QPR
|
Tax Data
|
|
BPR
|
|
Informatics Technology Services
|
|
BPR
|
|
Business Register
|
|
QPR
|
|
Small Area and Administrative Data
|
|
BPR
|
|
Standards
|
|
BPR
|
|
Geography
|
QPR
|
|
BPR
|
Systems Development
|
|
QPR
|
|
Operations and Integration
|
BPR
|
|
QPR
|
Communications and Information Services
|
|
BPR
|
|
Administrative Support Services
|
|
BPR
|
|
Regional Operations
|
QPR
|
|
|
Operations Research and Development
|
|
QPR
|
|
Culture, Tourism and the Centre for Education Statistics
|
|
BPR
|
|
Canadian Centre for Justice Statistics
|
QPR
|
|
BPR
|
Labour and Household Surveys Analysis
|
|
BPR
|
|
Social and Aboriginal Statistics
|
BPR
|
|
QPR
|
Demography/Demolinguistics Studies
|
BPR
|
|
QPR
|
Special Surveys
|
QPR
|
|
BPR
|
Income Statistics
|
BPR
|
|
QPR
|
Labour Statistics
|
QPR
|
|
BPR
|
Socio-Economic and Business Analysis
|
QPR
|
|
BPR
|
Health Statistics
|
|
BPR
|
|
Physical Health Measures
|
|
BPR
|
|
Table 4.3 Alphabetical Listing of Statistics Canada's Core Products
Aboriginal Statistics and Statistical Training Program | International Investment Position |
Adult Corrections Survey and Adult Corrections Resources, Expenditures and Personnel Survey | International Travel Survey (ITS) |
Adult Criminal Court Survey | Inter-Provincial Wholesale Commodity Survey (every two years) |
Adult Literacy and Life Skills Survey (ALLS) | Labour Force Survey (LFS) |
Air Statistics (sub-annual and annual) - Civil Aviation and Traffic | Legal Aid Survey |
Annual Special Studies (varied topics) | Longitudinal Survey of Immigrants |
Annual Business Service Industries | Machinery and Equipment |
Annual Consumer Service Industries | Marine Statistics (Sub-annual and Annual) |
Annual Crop Statistics | Market Research Handbook |
Annual Cultural Industries Statistics | Micro and Macroeconomic Research |
Annual Energy Surveys | Migration Estimates |
Annual Government Financial Statistics (SNA) | Monthly Canadian Economic Observer |
Annual Homicide Survey | Monthly Energy Surveys |
Annual Income and Prices Statistics | Monthly GDP by Industry |
Annual I-O Tables at Current and Constant Prices | Monthly Manufacturing Commodity Surveys |
Annual Livestock Statistics | Monthly New Motor Vehicle Survey |
Annual National Input Output Tables | Monthly Restaurants, Caterers and Taverns Survey (MRCTS) |
Annual Police Administration Survey | Monthly Retail Trade Survey |
Annual Property Service Industries | Monthly Survey of Manufacturing |
Annual Provincial GDP by Industry | Monthly Wholesale Trade Survey |
Annual Provincial Input Output Tables | Motion Picture Laboratory Operations, Production and Post-Production |
Annual Retail Trade Survey | Motion Picture Theatres |
Annual Survey of Manufactures and Forestry | Multifactor Productivity |
Annual Wholesale Trade Survey | National Graduate Survey (NGS) |
Balance of Payments | National Routing System |
Balance Sheet and Financial Flows | National Wealth and Capital Stock |
Biennial Courts Revenues, Expenditures and Personnel Survey | New Housing Price Index |
Biennial Prosecutions Resources, Expenditures and Personnel Survey | Non-Profit Institutions Satellite Account |
Biotechnology Statistics | Non-Residential Construction Price Index |
Book Publishing | Pan-Canadian Education Indicator Project |
Business Condition Survey | Pension Plans in Canada Survey |
Business Register | Periodicals Publishing |
Canada Survey of Giving, Volunteering, and Participating (CSGVP) | Population Estimates and Projections |
Canadian Cancer Registry | Population Health Statistics Program |
Canadian Health Measures Survey | Provincial Economic Accounts |
Canadian Community Health Survey | Quarterly Energy Surveys |
Canadian Segment of the World Values Survey | Quarterly Government Financial Statistics (SNA) |
Capital Expenditures | Quarterly Labour Productivity |
Census of Agriculture | Quarterly Retail Commodity Survey |
Census of Population | Quarterly Survey of Financial Statistics for Enterprises |
Changing Life Paths and Time Allocation Patterns | Rail, Bus, Urban Transit, Fuel (Sub-annual and Annual) |
Civil Courts Survey | Research Data Centres: Selected Micro data Files |
Consumer Price Index (CPI) | Services Producer Price Indexes |
Corporations Returns Act | Small Business Finance Statistics |
Culture analysis and dissemination | Social Statistics Integration and Analysis |
Current Investment Indicators -includes building permits | Socio-economic Indicators of Connectedness |
Employment Insurance | Sound Recording Survey |
Enhanced Student Information System (ESIS) | Sub-Annual Crop Statistics |
Environmental Accounts and Surveys | Sub-Annual Farm Income and Prices Statistics |
Environmental Indicators Initiative | Sub-Annual Livestock Statistics |
Exporter Registry | Survey of Deposit-Accepting Intermediaries |
Family and Labour Studies
|
Survey of Employment, Payrolls, and Hours |
Family Violence Statistical Program | Survey of Financial Security |
Farm Input Price Index | Survey of Household Spending (SHS) |
Film, Video and Audio Visual Production and Distribution | Survey of Labour and Income Dynamics (SLID) |
Financial and Taxation Statistics for Enterprises | Survey of Maintenance Enforcement Programs |
Food Expenditure Survey | Survey of Suppliers of Business Financing |
General Social Survey (GSS) expansion | Tax Data |
General Social Survey (GSS) | Television Viewing and Radio Listening Databanks |
Geography Standards | Transition Home Survey |
Government Expenditures on Culture | Travel Survey of Residents of Canada |
Government Financial Statistics (FMS-GFS) | Trucking, Vehicles, Taxis, Couriers (Sub-annual and annual) |
Health Person Oriented Information | Uniform Crime Reporting Survey (UCR) |
Heritage Institutions | Union Wage Rate Indexes for Major Construction Trade |
Imports/Export and Balance of Trade | Unpaid Work Analysis and Population Studies |
Income & Expenditure Accounts (GDP) | Vital Statistics |
Industrial Product Price Index | Workplace and Employee Survey |
Information System for Science and Technology | Youth Court Survey |
Institutions Surveys | Youth Custody and Community Services Survey |