ARCHIVED - RPP 2007-2008
Office of the Superintendent of Financial Institutions Canada

Program Support Activities

Description

OSFI’s Program Activities are supported by Corporate-wide Activities, whose costs are allocated to each Program Activity. These activities consist of Finance and Administration, Information Technology, Legal, Communications, and Human Resources.

Related Priority

Ongoing responsibility

• High quality internal governance and related reporting.
• Resources and infrastructure necessary to support supervisory and regulatory activities.

Priority G - Integration of Human Resources (HR) Planning into Business Planning

• Ensure OSFI has the human resources available to fulfill its mandate, through better long-range, integrated planning.

Expected Results

• Operational units within program support are efficient and effective, i.e. deliver services at reasonable cost and turn-around time relative to peers.
• Operational units are operating within applicable policies, acts and guidelines.
• High quality staff and a stable, motivated and skilled workforce.
• OSFI’s financial results accurately reflect the financial position of OSFI.
• Staff recognize the improvements made at OSFI.
• Improved allocation of resources.

Performance Measure(s)

• External reviewers find OSFI’s Program Support to be efficient.
• Internal Audit finding that Operational Controls are in place and Operational units are operating within applicable policies, acts and guidelines.
• Knowledgeable observers, i.e., industry executives and professionals, are of the view that OSFI has high quality staff.
• Voluntary turnover reports are satisfactory.
• Employee Survey finds that OSFI employees are motivated.
• OAG audits and tests the financial results and indicates any findings of weaknesses in their report to the Audit Committee.
• Employee Survey shows improvements since the last survey.
• HR costs for ongoing operations do not change substantially, unless there are unplanned external factors.