ARCHIVED - RPP 2006-2007
The Correctional Investigator Canada

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Section II: Analysis of Program Activity by Strategic Outcome

The OCI's only Strategic Outcome (SO) is “The problems of offenders in the federal correctional system are identified and resolved in a timely fashion”. Its only Program Activity (PA) is the “Oversight of Correctional Operations”, which regroups the four OCI Priorities/Program Sub-Activities described above in Section 1.3.

As the chart below illustrates, each expected result at the Program Activity (PA) and Program Sub-Activity level is expressed and should be perceived conceptually as a link in the results chain leading to the Strategic Outcome.

Strategic Outcome	Expected Results
The problems of offenders in the federal correctional system are identified and addressed in a timely and reasonable fashion
Program Activity	Expected Results
Oversight of correctional operations	· The Correctional Service will improve its compliance with regard to Law, policy and procedures, fairness and its previous undertakings · OCI interventions and recommendations, will have an impact (attribution), on CSC performance with regard to the resolution of offender problems
Program Sub-Activity	Expected Results
Investigate and resolve individual offender issues	· Individual offender complaints are reasonably addressed by the Correctional Service of Canada (CSC) and corrective action is taken (when necessary)
Investigate, monitor and resolve systemic offender issues (Mental Health is an area of special interest)	· Systemic issues will be acknowledged by CSC and corrective action taken.
Monitor, evaluate and provide representations on CSC management of mandated issues (s.19 investigations and Use of Force incidents)	· Increased thoroughness, objectivity and timeliness of the Correctional Service of Canada's investigative process regarding s.19 Investigations and Use of Force incidents
Investigate, resolve and provide leadership on specifically identified issues ( e.g. Women Offenders and Aboriginal Offenders)	· Improvement in CSC performance with regard to specific issues related to Women Offenders and Aboriginal Offenders

Another avenue for understanding the linkage between our agency's Program Activity (PA), Sub-activities/Priorities and the achievement of its expected results and Strategic Outcome (SO) resides in the revised OCI Logic Model presented below:

2.1 OCI Logic Model

 

The chart below outlines the OCI's revised performance measurement strategy and financial and human resources requirements (except for corporate services) during the current planning cycle. Our reader will note that while we have retained March 31, 2007 as the deadline to achieve our performance targets, the majority of these will not be definitely set until October 1, 2006. We will then have gathered sufficient data to engage in realistic, valid and meaningful target setting.

Program Activity: Oversight of Correctional Operations

Expected Results (M)	Indicators	Data Source(s)/Frequency	Target (March 31, 2007)	Effective Date for Actual Value	Comments
The Correctional Service will improve its compliance with regard to Law, policy and procedures, fairness undertakings	Degree of CSC compliance with Law, policy and procedures, fairness and previous undertakings	DATIS/Semi-Annual/RADAR	x % increase in degree of compliance	October 1, 2006	Actual degree of CSC compliance will be calculated on basis of # recommenda-tions (with findings) and # of interventions with significant impact
OCI interventions and recommenda-tions will have an impact attribution on CSC performance with regard to the resolution of offender problems	Number of OCI interventions and recommenda-tions with impact (attribution) on CSC performance	DATIS/Semi-Annual	x % increase in % of interventions with significant impact and x % decrease in % of interventions with a negligible impact	October 1, 2006

Program Sub-Activity: Investigate and resolve individual offender issues

Expected Results (M)	Indicators	Data Source(s)/Frequency	Target (March 31, 2007)	Effective Date for Actual Value	Comments
Individual offender complaints are reasonably addressed by the Correctional Service of Canada (CSC) and corrective action is taken when necessary	Number of individual offender complaints where CSC has taken corrective action	DATIS/Semi-Annual/RADAR	% increase in % of individual offender contacts with recommenda-tions or with significant impact	October 1, 2006

Program Sub-Activity: Investigate, monitor and resolve systemic offender issues (Mental Health is an area of special interest)

Expected Results (M)	Indicators	Data Source(s)/Frequency	Target (March 31, 2007)	Effective Date for Actual Value	Comments
Systemic issues will be acknowledged by CSC and corrective action taken	Number of systemic issues, where corrective action has been taken	DATIS/Semi-Annual/RADAR	X % increase in # of systemic issues actionned by CSC	October 1, 2006

Program Sub-Activity: Monitor, evaluate and provide representations on CSC management of mandated issues (s.19 investigations and Use of Force incidents)

Expected Results (M)	Indicators	Data Source(s)/Frequency	Target (March 31, 2007)	Effective Date for Actual Value	Comments
Increased thoroughness, objectivity and timeliness of the CSC's investigative process regarding s.19 Investigations and Use of Force incidents	Number of s.19 Investigation Reports with problems and Use of Force Incident Reports with problems	DATIS/Semi-Annual	10% decrease in number of reports with problems	October 1, 2006

Program Sub-Activity: Investigate, resolve and provide leadership on specifically identified issues (e.g. Women Offenders and Aboriginal Offenders)

Expected Results (M)	Indicators	Data Source(s)/Frequency	Target (March 31, 2007)	Effective Date for Actual Value	Comments
Improvement in CSC performance with regard to specific issues related to Women Offenders and Aboriginal Offenders	Number of complaints received by OCI from Women Offenders and Aboriginal Offenders, wherein CSC has taken corrective action	DATIS/Semi-Annual	x increase in % of complaints actionned by CSC	October 1, 2006	“Areas of special interest: for 2005-2006 are Women & Aboriginals - Condition release rates (early vs. statutory) - Temporary absences & work release - Inmate count in max unit - Use of grievance system Aboriginals only:  Security classification, Segregation, Waivers/ Postponements/ Withdrawals
	Number of Women Offender specific and Aboriginal Offender specific OCI “areas of special interest” with improved CSC performance statistics	CSC Databases (RADAR and Discoverer)/Semi-Annual	x % improvement in CSC performance statistics	October 1, 2006
	Number of complaints received by OCI in these “areas of special interest”, wherein CSC has taken corrective action	DATIS/Semi-Annual	x % increase in complaints actionned by CSC	October 1, 2006

Program Sub-Activity: Investigate and resolve individual offender issues

Outputs	Indicators	Data Source(s)/Frequency	Target (March 31, 2007)	Effective Date for Actual Value	Comments
OCI Interventions and Recommenda-tions (re: Individual offender complaints)	Number of individual offender related interventions with significant impact and recommenda-tions	DATIS/Semi-Annual	x % increase in % OCI interventions with significant impact and recommenda-tions	October 1, 2006	OCI Timeliness Internal Response: x days Inquiry: x days Investigation: x days
Disposition of contacts	Delay between date of OCI contact by offender and OCI date of disposition	DATIS/Semi-Annual	90% of internal response, 85% of inquiries and 80% of investigations meet OCI timeliness standards	October 1, 2006
Information or referral	Number of information given and referral dispositions	DATIS/Semi-Annual	x % increase in number of contacts disposed with the provision of information given referral	October 1, 2006

 

Program Sub-Activity: Investigate, monitor and resolve systemic offender issues (Mental Health is an area of special interest)

Outputs	Indicators	Data Source(s)/Frequency	Target (March 31, 2007)	Effective Date for Actual Value	Comments
OCI Interventions and Recommenda-tions related to systemic issues	Number of OCI interventions and recommenda-tions relations to systemic issues	DATIS/Semi-Annual	% increase in number of OCI interventions with significant impact and recommenda-tions related to systemic issues	October 1, 2006

Program Sub-Activity: Monitor, evaluate and provide representations on CSC management of mandated issues (s.19 investigations and Use of Force incidents)

Outputs	Indicators	Data Source(s)/Frequency	Target (March 31, 2007)	Effective Date for Actual Value	Comments
Reviews of CSC s.19 and Use of Force reports	Degree of compliance with OCI timeliness standards	DATIS/Semi-Annual	100% compliance	October 1, 2006	OCI timeliness standards Use of Force: Initial screening 5 working days Second screening/full review 45 working days s.19 Review:  20 working days

Program Sub-Activity: Investigate, resolve and provide leadership on specifically identified issues ( e.g. Women Offenders and Aboriginal Offenders)

Outputs	Indicators	Data Source(s)/Frequency	Target (March 31, 2007)	Effective Date for Actual Value	Comments
OCI interventions/ recommenda-tions	Number of Women Offender and Aboriginal Offender related OCI interventions with significant impact and recommenda-tions	DATIS/ Semi-Annual	x % increase in % of OCI interventions with significant impact and recommenda-tions	October 1, 2006
	Number of OCI interventions with significant impact and recommenda-tions in Women and Aboriginal Offender related “special areas of interest”	DATIS/ Semi-Annual	x % decrease in number of complaints received by Aboriginal and Women in “areas of concern”	October 1, 2006

 

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