2024 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada

• Results for the Department or Agency
• Results for the Department or Agency by Demographic Characteristics

Organizational Structure

• Asylum and Refugee Resettlement
  • Asylum Policy
    • Asylum Program
  • Humanitarian and Complementary Pathways
  • Resettlement Policy
    • Resettlement Operations Division
    • Other - Resettlement Policy
• Chief Financial Officer
  • Financial Operations & Procurement
    • Accounting Operations and Travel Centre of Expertise
    • Other - Financial Operations & Procurement
  • Financial Strategy
  • Other - Chief Financial Officer
• Chief Information Officer
  • Application Development
    • Corporate Systems
    • GCMS Application Development
  • Information Management Data & Cyber Security
    • Information Architecture and Information Management
    • Other - Information Management Data & Cyber Security
  • IT Operations
    • Digital Workplace Support and Services
    • Other - IT Operations
• Citizenship and Passport
  • Citizenship and Passport Program
    • Citizenship Program Delivery
    • Other - Citizenship and Passport Program
  • Citizenship Policy
• Client Service Innovation
  • Digital Platform Modernization (DPM) Phase 3 Program Delivery
    • Other - Digital Platform Modernization (DPM) Phase 3 Program Delivery
  • Project Delivery
    • Other - Project Delivery
  • Service Policy Insights and Digital Channel
  • Strategic Services Innovation
  • DPM3 Business Change Integration & Design
• Communications
  • Corporate Marketing and Digital Communications
  • Public Affairs and Strategic Communications
• Corporate Services
  • Access and Privacy Management
    • ATIP Client Records
    • Other - Access and Privacy Management
  • Enterprise Change and Learning Academy
    • Learning Academy
  • People Management Operations
    • Non Executive Staffing
    • Other - People Management Operations
  • Strategic Workforce Planning and Culture of Excellence
    • Accommodation and Material Management
    • Other - Strategic Workforce Planning and Culture of Excellence
  • Workplace Management
• Economic Family and Social Immigration
  • Immigration Program Guidance
  • Permanent Economic Immigration
  • Temporary Economic Immigration
• Executive
  • Corporate Secreteriat
  • Other - Executive
• International Affairs and Crisis Response
  • Overseas Regions (Canada-based staff)
  • International Affairs Branch
  • International Crisis Response Branch
  • International Platform Branch
    • Rapid Response Operations Center (RROC)
    • International and Foreign Workforce Management (RIR)
    • International Support (RIS)
    • Other IPB employees
• Migration Integrity
  • Admissibility
  • Visitors and Identity Programs
  • Case Management
  • Integrity Risk Management
    • Compliance Inspections and Investigations
    • Other - Integrity Risk Management
  • Litigation Management
  • Migration Health
    • Integrated Medical Processing Network
    • Other - Migration Health
• Service Delivery
  • Centralized Network
    • SDO East
      • CPC Sydney
      • Operations Support Centre
      • Electronic Processing and Intake Centre
    • SDO West
      • CPC Edmonton
      • CPC Mississauga
      • CPC Ottawa
    • Network Support Services - Centralized Network
    • Other - Centralized Network
  • Client Support and Engagement
    • Client Support Operations
      • Client Service Center
      • Email support unit
      • Other - Client Support Operations
    • Operational Support
    • Other - Client Support and Engagement
  • Domestic Network
    • Economic Immigration Operations
    • Social Immigration Operations
    • Status and Operations Support
    • Asylum Operations
    • Citizenship Operations
    • Passport Operations and Investigations
    • Network Support Services - Domestic Network
    • Other - Domestic Network
  • Operations Planning and Performance
    • OPMB BRIA
    • Data Analysis Reporting and Targets
    • Other - Operations Planning and Performance
• Settlement Integration and Francophone Affairs
  • Settlement and Integration Policy
  • Settlement Network
    • Integration British Columbia
    • Integration Ontario
    • Integration Prairies / Northwest Territories
    • Other - Settlement Network
  • Other - Settlement Integration and Francophone Affairs
• Strategic Policy
  • Research and Data
    • Other - Research and Data
  • Strategic and Horizontal Policy
  • Other - Strategic Policy