Standard on Optimizing Websites and Applications for Mobile Devices

Sets out requirements for ensuring the optimization of Government of Canada websites and applications with respect to mobile devices, and permits only the justifiable use of device-based mobile applications.
Date modified: 2013-04-01

Supporting tools


More information


Web site:



Print-friendly XML


activity (activité)
Is the work that is done to achieve an output, such as a product or service. It is a component of a program and may include several levels of activity (i.e., activity, subactivity and sub-subactivity) at the level of detail needed to manage a program and its services successfully.
applications (applications)
Are a subclass of computer software that employs the capabilities of a computer directly and thoroughly for a task that the user wishes to perform.
archived web page (page web archivée)

A Web page that is:

  • Maintained for reference, research or recordkeeping purposes;
  • Not altered or updated after the date of archiving; and
  • Stored in a digital repository.

An archived Web page may be provided on the Web, but must be clearly identified as being archived.

assets (biens)
Are tangible and intangible items of value that have a life span beyond one year, whether they are Crown-owned, leased or accessed through other arrangements.
chief information officer council (cioc) (conseil des dirigeants principaux de l'information (cdpi))
Refers to the forum for the departmental CIO or his or her equivalent to participate in shared decision making by recommending government-wide information technology options to the Chief Information Officer of Canada. This forum also ensures that departments collectively support decisions made by the CIOC. Details on its operations can be found in the CIOC's Terms of Reference.
client (client)
Is the intended recipient of a service. Clients may be external to the federal government (e.g., citizens, businesses, non-Canadians and non-profit organizations) or internal to government (e.g., departments).
cobit (cobit)
Stands for “Control Objectives for Information and related Technology” and represents a set of best practices that provide guidance for the management of IT processes. (Source: IT Governance Institute)
common service (service commun)
Is a service provided by a common service organization.
common service organization (organisme de service commun)
Refers to a department or organization designated as a central supplier of particular services that support the requirements of departments. Common service organizations are listed in Appendix B of the Common Services Policy.
departments (ministères)
Has the same meaning as in section 2 of the Financial Administration Act and includes all departments, agencies, branches and departmental corporations listed in Schedules I, I.1 and II of the Act.
device-based mobile application (application mobile axée sur l‘appareil)

An application that is installed locally on a mobile device and developed either entirely with the operating system software development kit (SDK) or in combination with Web technologies. Application components developed with Web technologies can be installed with the device-based mobile application or hosted on a remote server.

information technology (technologies de l'information)
Involves both technology infrastructure and IT applications. Technology infrastructure includes any equipment or system that is used in the automatic acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission or reception of data or information. IT applications include all matters concerned with the design, development, installation and implementation of information systems and applications to meet business requirements.
interoperability (interopérabilité)
Refers to the ability of departments to operate in synergy through consistent IT management policies, practices, processes and technologies.
investment (investissement)
Is the use of resources with the expectation of a future return, such as an increase in output, income or assets or the acquisition of knowledge or capacity.
it decision making (prise de décisions en matière de ti)
Refers to the process and actions involved in making decisions on IT management.
it services (services de ti)
Are services that clients and end user recipients understand as IT service provider outputs. Services may be delivered by providers through one or more internal activities.
itil (itil)
Stands for “Information Technology Infrastructure Library” and represents a set of best practices that guide IT service management. (Source: ITIL)
main corporate store for a mobile operating system (dépôt organisationnel principal d'un système d'exploitation mobile)

Online store provided by the owner of a mobile operating system.

management of information technology (gestion des technologies de l'information)
Is planning, acquiring, building, implementing and operating IT assets, systems or services, measuring their performance and arranging their disposal.
mobile device (appareil mobile)

A portable wireless electronic device that enables the user to send and receive information. Examples of mobile devices are smartphones and tablets.

mobile operating system (système d'exploitation mobile)

A collection of software that manages the hardware and software resources of a mobile device. Examples of mobile operating systems are Android, iOS, BlackBerry OS and Windows Phone.

process (processus)

Series of user actions where each action is required in order to complete an activity.
For further information and examples please consult the definition for "process" in the Web Content Accessibility Guidelines (WCAG) 2.0, Appendix A.

service (service)
Refers to a means, administered by a program, of producing a final valued output that addresses one or more target group needs.
service catalogue (catalogue de services)
Is a database or structured document for users that is published by a service provider and includes a full description of individual IT services or, at a minimum, information on cost, quality and service levels. The service catalogue may also include service request processes and contact points.
service costing (établissement du coût des services)
Refers to cost estimating that assists senior management in making decisions on services. (See the TBS Guide to Costing)
shared service (service partagé)
Is a service that is shared by more than one client.
stakeholder (intervenant)
Is an entity that may be internal or external to the federal government, such as a citizen, business, service provider, service consumer, partner or employee, and has an interest in an IT service, project or organization or their related activities, resources or deliverables.
system (système)

Organized collections of hardware, software, supplies, policies, procedures and people, to capture, transmit, store, retrieve, manipulate, or display information resources in support of an organization's day-to-day operations.

web page (page web)

A non-embedded resource obtained from a single Uniform Resource Identifier (URI) using HTTP plus any other resources that are used in the rendering or intended to be rendered together with it by a user agent.

Note 1: Although any "other resources" would be rendered together with the primary resource, they would not necessarily be rendered simultaneously with each other.

Note 2: For the purposes of conformance with these guidelines, a resource must be "non-embedded" within the scope of conformance to be considered a Web page.

For further information and examples, please consult the definition for "Web page" in the Web Content Accessibility Guidelines (WCAG) 2.0, Appendix A.

Date modified: