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2009-10
Departmental Performance Report
Canadian Grain Commission
Supplementary Information (Tables)
Table of Contents
- Sources of Respendable and Non-respendable Revenue
- User Fees/External Fees
- Green Procurement
- Response to Parliamentary Committees and External Audits
- Internal Audits and Evaluations
Sources of Respendable and Non-Respendable Revenue
| Program Activity |
Actual 2007-08 |
Actual 2008-09 |
2009-10 | |||
|---|---|---|---|---|---|---|
| Main Estimates |
Planned Revenue |
Total Authorities |
Actual | |||
| Quality Assurance Program | 29,399 | 26,455 | 29,159 | 29,159 | 29,159 | 31,694 |
| Quantity Assurance Program | 11,966 | 10,846 | 11,719 | 11,719 | 11,719 | 13,262 |
| Grain Quality Research Program | - | - | - | - | - | - |
| Producer Protection Program | 440 | 474 | 492 | 492 | 492 | 524 |
| Internal Services | - | - | - | - | - | - |
| Total Respendable Revenue | 41,805 | 37,775 | 41,370 | 41,370 | 41,370 | 45,480 |
This table identifies all sources of revenue generated, excluding appropriation. Respendable revenues represent funds generated through fees and contracts for services rendered by the Canadian Grain Commission. These revenues are used to offset a portion of the costs of providing these services.
Actual Respendable Revenue for 2007-08 and previous years is based on the Audited Financial Statements of the CGC Revolving Fund. These amounts are determined using the accrual basis of accounting. Actual Respendable Revenue beginning in 2008-09 is based on Public Accounts (as instructed by Treasury Board). These amounts are determined using the modified cash basis of accounting.
User Fees Reporting
User Fees
User Fee: Inward Inspection
Fee Type: Regulatory
Fee-setting Authority: Schedule 1 - Canada Grain Regulations
Date Last Modified: 1991
Performance Standards:
- Provide all services in a courteous, professional manner
- Prepare and distribute documentation to interested parties within 24 hours of unload
- Provide thorough elevator inspections with regard to automatic samplers, protein testers and moisture meters, dryers and other related mechanical equipment
- Provide advice for companies regarding installation of new or modified sampling equipment, dryers and other mechanical equipment where applicable
- Address special requests to meet customer needs
Performance Results:
- From April 1, 2009 to March 31, 2010, Canadian Grain Commission staff inspected 294,985 inward grain cars.
- The grading of inward grain cars was 98.8% accurate.
- Service standards were met 100% of the time.
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 7,616 | 9,239 | 12,543 | 2010-11 | 7,616 | 12,892 |
| 2011-12 | 7,616 | 13,085 | |||
| 2012-13 | 7,616 | 13,281 | |||
User Fee: Outward Inspection
Fee Type: Regulatory
Fee-setting Authority: Schedule 1 - Canada Grain Regulations
Date Last Modified: 1991
Performance Standards:
- While grain is being conveyed to the vessel, truck or railcar, continuously monitor the grade of the grain according to the information listed on the shipping order
- Analyze representative increments for a cargo every 2000 tonnes or within a timed interval that has been identified for the terminal and advise the shippers of the results within 20 minutes of commencing the analysis, and always when there is a problem
- Notify the designated facility representative immediately after the discovery of quality anomalies to minimize the cost of corrections
- Keep an official record of the loading and retain samples for six months so that the Canadian Grain Commission and its customers can review the details of the shipment should the need arise
- Accurately reflect the loading data in the certificate, letters of analysis or other documents that are issued and offer as much flexibility in the format of these documents as our Act and Regulations allow
- Issue the appropriate certificates for the cargo within twenty-four hours of receiving a) the documentation requests from the shipper/exporter and b) the loading data from the inspection unit
Performance Results:
- From April 1, 2009 to March 31, 2010, Canadian Grain Commission staff issued 7,911 certificates of quality representing 29,555,831 tonnes of Canadian export grain.
- Service Standards were met 100% of the time.
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 12,732 | 16,516 | 13,935 | 2010-11 | 12,732 | 14,636 |
| 2011-12 | 12,732 | 14,855 | |||
| 2012-13 | 12,732 | 15,078 | |||
User Fee: Inward Weighing
Fee Type: Regulatory
Fee-setting Authority: Schedule 1 - Canada Grain Regulations
Date Last Modified: 1991
Performance Standards:
- Endeavour to provide receipt data within 24 hours of unload
- Provide all services in a courteous, professional manner
- Accurately determine the amount of grain weighed and facilitate the verification of the weight with the interested parties through the certification and documentation issued
- Monitor weights and grain flow routes while grain is being conveyed from the truck or railcar
- Notify the facility representatives immediately after the discovery of quantity anomalies or weighing exceptions in order to minimize correction costs
- Address special requests to meet clients’ needs
Performance Results:
- From April 1, 2009 to March 31, 2010, Canadian Grain Commission staff officially weighed 312,927 inward grain cars.
- Service Standards were met 100% of the time.
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 1,662 | 2,055 | 4,222 | 2010-11 | 1,662 | 4,447 |
| 2011-12 | 1,662 | 4,514 | |||
| 2012-13 | 1,662 | 4,582 | |||
User Fee: Outward Weighing
Fee Type: Regulatory
Fee-setting Authority: Schedule 1 - Canada Grain Regulations
Date Last Modified: 1991
Performance Standards:
- Endeavour to provide shipment data before the close of the next business day
- Ensure the timely transfer of official documents
- Process and document all shipments so as not to delay the loading operations of the facility
- Accurately determine the amount of grain weighed and facilitate the verification of the weight with the interested parties
- Continuously monitor the weights and grain flow routes while grain is being conveyed to the truck, railcar or vessel
- Notify the facility representatives immediately after the discovery of quantity anomalies or weighing exceptions so that the cost of corrections is minimized
- Keep an official record of shipping routes and scale tapes for 2 years after a loading
- Accurately reflect the loading data in the certificates and other documents that are issued
Performance Results:
- From April 1, 2009 to March 31, 2010, Canadian Grain Commission staff officially weighed 29,555,831 tonnes of grain for export from Canada.
- Service Standards were met 100% of the time.
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 7,109 | 8,804 | 7,348 | 2010-11 | 7,109 | 7,670 |
| 2011-12 | 7,109 | 7,785 | |||
| 2012-13 | 7,109 | 7,902 | |||
User Fee: Registration and Cancellation
Fee Type: Regulatory
Fee-setting Authority: Schedule 1 - Canada Grain Regulations
Date Last Modified: 1991
Performance Standards:
- Reply to client phone calls or e-mails within 30 minutes of the time they are received or advise employees (via a message) when we will be able to resolve their questions
- Provide 5 minute response between the hours of 7:30 and 4:30 CST and within 30 minutes at other times
- Monitor the system on weekends to ensure continued operation
Performance Results:
- Service Standards were met 100% of the time.
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 3,836 | 4,605 | 1,280 | 2010-11 | 3,836 | 1,308 |
| 2011-12 | 3,836 | 1,327 | |||
| 2012-13 | 3,836 | 1,347 | |||
User Fee: Licensing and Producer Car
Fee Type: Regulatory
Fee-setting Authority: Schedule 1 - Canada Grain Regulations
Date Last Modified: 1991
Performance Standards:
- Upon receipt of all required documentation for licensing, monitor prospective licensee files to ensure that the files are processed and approved within 10 working days (pending availability of decision makers).,
- Advise licensees of their licensing requirements 2 months prior to their licence renewal date.,
- Notify a licencee the day a licence is issued and ensure that the licence is mailed to the licensee within 5 working days from the effective date of the licence.,
- Ensure that customers are notified about changes in a Canadian Grain Commission licensees’ status within 3 working days of the effective change. In lieu of a 3 working day standard, notification of changes will take place via newspaper and other media publications.
- Respond to customer inquiries within 24 hours.
Performance Results:
- As of March 30, 2010, the Canadian Grain Commission had 153 licensees. It should be noted that many licensees hold multiple licences (e.g., primary, grain dealer, terminal, transfer).
- Service standards were met 100% of the time.
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 469 | 509 | 2,202 | 2010-11 | 469 | 2,278 |
| 2011-12 | 469 | 2,313 | |||
| 2012-13 | 469 | 2,347 | |||
| 2009-10 | Planning Years | |||||
|---|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost | |
| Sub-Total (R) | 33,424 | 41,728 | 41,530 | 2010-11 | 33,424 | 43,231 |
| 2011-12 | 33,424 | 43,879 | ||||
| 2012-13 | 33,424 | 44,537 | ||||
| Total | 33,424 | 41,728 | 41,530 | 2010-11 | 33,424 | 43,231 |
| 2011-12 | 33,424 | 43,879 | ||||
| 2012-13 | 33,424 | 44,537 | ||||
Note: The amounts reported under Full Costs do not reflect all actual full costs of the Canadian Grain Commission. As per the Performance Summary, Actual Spending is $80.3 million which is funded not only through User Fees, but annual and ad-hoc appropriation, as well as other optional revenues. Full Costs reported above reflect only the costs associated with the revenue generation of the above activities.
External Fees
| External Fee | Service Standard1 | Performance Results | Stakeholder Consultation |
|---|---|---|---|
| Inward Inspection |
|
From April 1, 2009 to March 31, 2010, Canadian Grain Commission staff inspected 294,985 inward grain cars. The grading of inward grain cars was 98.8% accurate. Service standards were met 100% of the time. |
Constant daily contact with and feedback from stakeholders, combined with formal stakeholder meetings and review of service performance. |
| Outward Inspection |
|
From April 1, 2009 to March 31, 2010, Canadian Grain Commission staff issued 7,911 certificates of quality representing 29,555,831 tonnes of Canadian export grain. Service Standards were met 100% of the time. |
Constant daily contact with and feedback from stakeholders, combined with formal stakeholder meetings and review of service performance (e.g., Vessel Loading Protocol). |
| Inward Weighing |
|
From April 1, 2009 to March 31, 2010, Canadian Grain Commission staff officially weighed 312,927 inward grain cars. Service Standards were met 100% of the time. |
Constant daily contact with and feedback from stakeholders, combined with formal stakeholder meetings and review of service performance (e.g., Grain Receival Service). |
| Outward Weighing |
|
From April 1, 2009 to March 31, 2010, Canadian Grain Commission staff officially weighed 29,555,831 tonnes of grain for export from Canada. Service Standards were met 100% of the time. |
Constant daily contact with and feedback from stakeholders, combined with formal stakeholder meetings and review of service performance (e.g., Vessel Loading Protocol). |
| Registration and Cancellation |
|
Service Standards were met 100% of the time. |
Informal feedback from stakeholders on a daily basis. |
| Licensing |
|
As of March 30, 2010, the Canadian Grain Commission had 153 licensees. It should be noted that many licensees hold multiple licences (e.g., primary, grain dealer, terminal, transfer). Service standards were met 100% of the time. |
Daily contact with and feedback from stakeholders, combined with formal stakeholder meetings and review of service performance. |
1 As established pursuant to the Policy on Service Standards for External Fees:
- Service standards have not received parliamentary review; and
- Service standards may not respect all performance standard establishment requirements under the UFA (e.g. international comparison; independent complaint address).
Performance results are not legally subject to section 5.1 of the UFA regarding fee reductions for unachieved performance
Green Procurement
Meeting Policy Requirements
Has the department incorporated environmental performance considerations in its procurement decision-making processes?
| Yes |
Summary of initiatives to incorporate environmental performance considerations in procurement decision-making processes:
- The Canadian Grain Commission follows the procurement process established by Public Works and Government Services Canada (PWGSC).
- Provide procurement personnel and material managers with the knowledge and awareness to apply green procurement consideration in their day-to-day work tasks through training and information sessions by 2011.
- Green procurement considerations are included in the Head, Procurement, Contracting, and Materiel Management’s performance evaluation.
Results achieved:
- Recurring purchases are ordered from the standing offer as established by PWGSC.
- The Procurement Team completed the E Campus course on Green Procurement in December, 2009. The Canadian Grain Commission will provide material managers and credit card holders with green procurement training and/or information sessions during 2010-11.
- Green procurement considerations are included in the Head, Procurement, Contracting, and Materiel Management’s performance evaluation. Goals were met in 2009-10. The Canadian Grain Commission’s Head of Procurement is a member of the ‘Green Procurement Forum’ spearheaded by the Office of Greening Government Operations.
- Investigating and incorporating opportunities for green procurement continues to be an ongoing process at the Canadian Grain Commission.
- Enhancements were made to the Canadian Grain Commission’s financial management system to allow reporting on green procurement.
- A formal Green Procurement Strategy was developed and approved and became effective as of April 1, 2010.
Contributions to facilitate government-wide implementation of green procurement:
- Not Applicable – the Canadian Grain Commission does not have responsibilities under section 8 of the Policy on Green Procurement.
Green Procurement Targets
Has the department established green procurement targets?
| Yes |
Summary of green procurement targets:
The Canadian Grain Commission’s green procurement targets are consistent with the overall objectives of value for money in procurement. The following is a summary of 2009-10 green procurement targets:
- A service agreement is in place to service Canadian Grain Commission printers and supply cartridges. Printer cartridges used are recycled where possible.
- Copy paper purchased is 30 percent recycled paper.
- Printing is done on recycled paper when possible.
- IT equipment is recycled through the Computers for Schools Program when possible.
- A trade-in program is used for upgrades to certain components of Canadian Grain Commission analytical equipment when possible.
- The majority of new electrical equipment purchased is Energy Smart.
Results achieved:
- All printers in Head Quarters (HQ) and Regional Offices use re-cycled cartridges (100 percent).
- All copiers at HQ use 30 percent recycled paper. The Canadian Grain Commission will continue efforts to increase the use of “30 percent recycled stock” from 38 percent to 45 percent.
- Efforts continue on strategies for E Waste. This includes the Computers for Schools Program and being compliant with all nationally available programs.
- Where available the Canadian Grain Commission traded in equipment versus disposal.
- The Canadian Grain Commission continued to research and take advantage of green procurement opportunities.
Response to Parliamentary Committees and External Audits
| Response to Parliamentary Committees |
|---|
| No recommendations were received. |
| Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development) |
|---|
| No recommendations were received. |
| External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages) |
|---|
| No external audits were conducted. |
Internal Audits and Evaluations
Internal Audits (fiscal year 2009-10)
| Name of Internal Audit | Audit Type | Status | Completion Date |
|---|---|---|---|
| Audit of Information Technology Asset Management (Office of the Comptroller-General Horizontal Audit) | Financial/Operational | In Progress | July 2010 |
Note: During 2009-10, the Canadian Grain Commission hired a Chief Audit Executive (CAE) responsible for planning and conducting internal audits. The appointment process for a Departmental Audit Committee (DAAC) was initiated and has been successfully completed. A functioning internal audit activity and internal audit plan is in place for 2010-11.
Evaluations (fiscal year 2009-10)
| Name of Evaluation | Program Activity | Program Type | Status | Completion Date |
|---|---|---|---|---|
| Not applicable |
Note: During 2009-10, the Canadian Grain Commission hired a Chief Audit Executive (CAE) responsible for planning and conducting evaluations. The Canadian Grain Commission is in the process of determining the requirements for the Program Evaluation function with a target implementation of fall 2010.