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2009-10
Departmental Performance Report
Library and Archives Canada
Supplementary Information (Tables)
Table of Contents
- Sources of Respendable and Non-respendable Revenue
- User Fees/External Fees
- Green Procurement
- Internal Audits and Evaluations
Sources of Respendable and Non-Respendable Revenue
| Program Activity |
Actual 2007-08 |
Actual 2008-09 |
2009-10 | |||
|---|---|---|---|---|---|---|
| Main Estimates |
Planned Revenue |
Total Authorities |
Actual | |||
| Making the documentary heritage known and ccessible for use |
||||||
| Service Fees | $441.7 | $384.9 | $550.0 | $550.0 | $550.0 | $367.4 |
| Total Respendable Revenue |
$441.7 | $384.9 | $550.0 | $550.0 | $550.0 | $367.4 |
| Program Activity |
Actual 2007-08 |
Actual 2008-09 |
2009-10 | |||
|---|---|---|---|---|---|---|
| Main Estimates |
Planned Revenue |
Total Authorities |
Actual | |||
| Managing the disposition of the Government of Canada records of continuing value |
||||||
| Refunds of previous years, expenditures |
$1.2 | $0.9 | - | - | - | $6.2 |
| Adjustments to prior year's payables |
$14.5 | $12.4 | - | - | - | - |
| Proceeds from the disposal of surplus crown assets |
$10.5 | $15.7 | - | - | - | - |
| Miscellaneous revenues |
$5.0 | $5.4 | - | $3.3 | - | - |
| Other adjustment | $1.3 | $0.5 | - | - | - | - |
| Managing the documentary heritage of interest to Canada |
||||||
| Refunds of previous year's expenditures |
$20.5 | $38.4 | - | - | - | $30.5 |
| Adjustments to prior year's payables |
$78.1 | $79.9 | - | - | - | - |
| Proceeds from the disposal of surplus crown assets |
$36.3 | $20.2 | - | - | - | - |
| Miscellaneous revenues | $28.5 | $35.4 | - | $13.2 | - | - |
| Other adjustment | $7.7 | $3.3 | - | - | - | - |
| Making the documentary heritage known and accessible for use |
||||||
| Refunds of previous years, expenditures |
$7.4 | $41.9 | - | - | - | $2.4 |
| Adjustments to prior year's payables |
$55.8 | $70.8 | - | - | - | - |
| Proceeds from the disposal of surplus crown assets |
$37.9 | $67.6 | - | - | - | - |
| Miscellaneous revenues |
$21.1 | $32.1 | - | $27.6 | - | $0.1 |
| Other adjustment | $5.2 | $2.9 | - | - | - | - |
| Internal Services | ||||||
| Refunds of previous years, expenditures |
- | - | - | - | - | $6.7 |
| Adjustments to prior year's payables |
- | - | - | - | - | $180.9 |
| Proceeds from the disposal of surplus crown assets |
- | - | - | - | $298.8 | $103.5 |
| Miscellaneous revenues |
- | - | - | - | - | $42.5 |
| Other adjustment | - | - | - | - | - | $10.7 |
| Total Non- respendable Revenue |
$331.1 | $427.4 | $0 | $44.1 | $298.8 | $383.5 |
| Total Revenue | $772.8 | $812.3 | $550.0 | $594.1 | $298.8 | $750.9 |
User Fees Reporting
User Fees
User Fee: Copies of textual documents and microforms, 105-mm microfiches of maps and architectural drawings, documents and archival records created in electronic formats by LAC staff
Fee Type: (O)
Fee-setting Authority: The Department of Canadian Heritage Act, sections 8 to 12
Date Last Modified: Published in Canada Gazette, Part 1, August 6, 2005
Performance Standards: Regular orders are processed within 30 days of receipt. For rush service, see Section C.
Performance Results: The processing standard of 30 days has been met at 95.9%. The processing standard for the rush service has been met at 94.75%.
| 2009—2010 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| $392.9 | $271.6 | $2,127.4 | 2010—2011 | $394.3 | $2,180.5 |
| 2011—2012 | $394.3 | $2,235.2 | |||
| 2012—2013 | $394.3 | $2,290.9 | |||
C. Other Information:
The website www.collectionscanada.gc.ca/archivianet/index-e.html contains more information regarding our services, prices and performance standards.
Rush Service
| Copies of textual documents and microforms by LAC staff | Copies of 105-mm microfiches, maps and architectural drawings produced by LAC staff | ||||
|---|---|---|---|---|---|
| Please note that written requests cannot be processed in less than 5 working days due to the following factors: registration of requests; delay of 24 hours for delivery of documents from off-site storage; identification of requested documents by staff; special handling of archival documents. Processing times apply once orders have been received in our services. |
Please note that written requests cannot be processed in less than 7 working days due to the following factors: registration of requests; delay of 24 hours for delivery of documents from off-site storage; identification of requested documents by staff. Processing times apply once orders have been received in our services. |
||||
| Number of copies | Response time | Number of copies | Response time | ||
| In-person request | Written request | In-person request | Written request | ||
| 100 | Maximum of 100 copies per 24 hours | 5 working days | 50 | Maximum of 50 copies per 24 hours | 7 working days |
| 500 to 999 | 5 working days | 7 working days | 250 to 499 | 5 to 10 working days | 7 to 10 working days |
| 1,000 to 1,999 | 10 working days | 500 to 749 | 10 to 15 working days | ||
| 2,000 to 2,999 | 15 working days | 750 to 999 | 15 to 20 working days | ||
| 3,000 to 3,999 | 20 working days | 1,000 to 1,249 | 20 to 25 working days | ||
| 4,000 to 4,999 | 25 working days | 1,250 to 1,500 | 25 to 30 working days | ||
| 5,000 to 6,000 | 30 working days | ||||
User Fee: Copies of documents on microform produced by clients themselves
Fee Type: (O)
Fee-setting Authority: The Department of Canadian Heritage Act, sections 8 to 12
Date Last Modified: Published in Canada Gazette, Part 1, August 6, 2005
Performance Standards: Client Self-Service
Performance Results: Clients serve themselves. They pick up the microforms from the shelf and make their own copies.
| 2009—2010 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| $60.5 | $30.9 | $88.0 | 2010—2011 | $52.7 | $90.2 |
| 2011—2012 | $52.7 | $92.5 | |||
| 2012—2013 | $52.7 | $94.8 | |||
User Fee: Service fee for reproduction of documents produced by private sector suppliers
Fee Type: (O)
Fee-setting Authority: The Department of Canadian Heritage Act, sections 8 to 12
Date Last Modified: Published in Canada Gazette, Part 1, August 6, 2005
Performance Standards: Upon receipt of request: For copied material, approximately 6 weeks; for uncopied material, approximately 10 to 12 weeks
Performance Results: The processing standard of 6 weeks for copied material has been met at 100%.
| 2009—2010 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| $54.2 | $41.4 | $635.5 | 2010—2011 | $56.0 | $669.9 |
| 2011—2012 | $56.0 | $686.6 | |||
| 2012—2013 | $56.0 | $703.8 | |||
User Fee: Postage and handling
Fee Type: (O)
Fee-setting Authority: The Department of Canadian Heritage Act, sections 8 to 12
Date Last Modified: Published in Canada Gazette, Part 1, August 6, 2005
Performance Standards: Not applicable
Performance Results: Not applicable
| 2009—2010 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| $33.8 | $26.0 | $51.5 | 2010—2011 | $36.8 | $52.8 |
| 2011—2012 | $36.8 | $54.0 | |||
| 2012—2013 | $36.8 | $55.5 | |||
User Fee: Fees charged for the processing of access requests filed under the Access to Information Ac
Fee Type: : (O)
Fee-setting Authority: Access to Information Act
Date Last Modified: 2007 (as a result of amendments to the Federal Accountability Act)
Performance Standards: 30 days, or within allowable time extensions
Performance Results: Access to Information Act: 96% of the formal requests were completed on time; Privacy Act: 100% of the formal requests were completed on time.
| 2009—2010 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| $8.6 | $8.2 | $4,903.5 | 2010—2011 | $10.2 | $5,026.1 |
| 2011—2012 | $10.2 | $5,151.7 | |||
| 2012—2013 | $10.2 | $5,280.4 | |||
| 2009—2010 | Planning Years | |||||
|---|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost | |
| Sub-Total (R) | 2010—2011 | |||||
| 2011—2012 | ||||||
| 2012—2013 | ||||||
| Sub-Total (O) | $550.0 | $378.1 | $7,824.0 | 2010—2011 | $550.0 | $8,019.5 |
| 2011—2012 | $550.0 | $8,220.0 | ||||
| 2012—2013 | $550.0 | $8,425.4 | ||||
| Total | $550.0 | $378.1 | $7,824.0 | 2010—2011 | $550.0 | $8,019.5 |
| 2011—2012 | $550.0 | $8,220.0 | ||||
| 2012—2013 | $550.0 | $8,425.4 | ||||
Template C - External Fees
| External Fee | Service Standard | Performance Result | Stakeholder Consultation |
|---|---|---|---|
| Copies of textual documents and microforms, 105-mm microfiches of maps and architectural drawings, documents and archival records created in electronic formats by LAC staff | Regular orders are processed within 30 days of receipt. For rush service, see Table 6-A, Section C. | The processing standard of 30 days has been met at 95.9%. The processing standard for the rush service has been met at 94.75%. | During 2009—2010, stakeholder consultations were conducted with clients using the copying services at a distance and in person. 86.5% of clients using at-a-distance service were satisfied. 88.4% of clients using in-person service were satisfied. |
| Copies of documents on microform produced by clients themselves | n/a | Clients serve themselves. They pick up the microforms from the shelf and make their own copies. | |
| Service fee for reproduction of documents produced by private sector suppliers | Upon receipt of request: for copied material, approx. 6 weeks; for uncopied material, approx. 10 to 12 weeks. | The processing standard of 6 weeks for copied material has been met at 100%. The processing standard of 10 to 12 weeks for uncopied material has been met at 100% |
During 2009—2010, stakeholder consultations were conducted with clients using the copying services at a distance and in person. 86.5% of clients using at-a-distance service were satisfied. 88.4% of clients using in-person service were satisfied. |
Green Procurement
Meeting Policy Requirements
Has the department incorporated environmental performance considerations in its procurement decision-making processes?
| Yes |
Summary of initiatives to incorporate environmental performance considerations in procurement decision-making processes:
Integration of the C215 online course on Green Procurement in the training plans of staff responsible for procurement and materiel management.
Results achieved:
In progress. Results were not measured.
Contributions to facilitate government-wide implementation of green procurement:
In regard to procurement and tender calls, a checklist must be filled out by each buyer and requester to make sure environmental considerations are part of the planning and procurement process.
All contract and tender call templates were redone to include and reinforce the integration of environmental considerations.
Creation of an online training tool for all LAC staff addressing the green procurement aspect.
More detailed online training on green procurement will be offered to staff via newsletters, training sessions, meetings with sectors, and/or tools.
Implementation of a policy on office printers.
Mandatory double-sided printing for all network printers.
Green Procurement Targets
Has the department established green procurement targets?
| Yes |
Summary of green procurement targets:
Maintain the target of 100% for the purchase of paper via the use of mandatory standing offers.
Reduction by 25% in paper purchases.
Implementation of a policy for office printers reducing the printer-to-employee ratio from 1:3.5 to 1:10.
To reinforce with employees the initiative of recycling batteries, cell phones, compact fluorescent light bulbs, ink cartridges.
To maintain the paper-shredding initiative in regional service centres.
Reduction by 41% to 50% of the organic waste at the Place de la Cité building.
LAC staff have access to a taxi schedule for sharing cabs, with the objective to reduce departmental expenses, fuel consumption and greenhouse gases.
Results achieved:
In progress. Results were not measured.
Internal Audits and Evaluations
Internal Audits (current reporting period)
| Name of Internal Audit | Audit Type | Status | Completion Date |
|---|---|---|---|
| Risk Management | LAC risk-management practices compliance | completed | November 2009 |
| National Archival Development Program (NADP) | Transfer payment | in progress | May 2010 |
| Review of Governance Service Delivery | Review of governance arrangements in place to enable LAC's commitment to citizen-focused service | in progress | May 2010 |
| Audit of Readiness for the Implementation of the Policy on Internal Control (PIC) | Financial management controls | in progress | May 2010 |
| Review of Collection Acquisition Processes | Review of acquisition processes and their alignment with LAC strategic orientations | in progress | September 2010 |
Evaluations (current reporting period)
| Name of Evaluation | Program Activity | Program Type | Status | Completion Date |
|---|---|---|---|---|
| Managing the disposition of the Government of Canada records of continuing value | 1.1 | RMAF | completed | June 2009 |
| Managing the documentary heritage of interest to Canada | 1.2 | RMAF | completed | December 2009 |
| Making the documentary heritage known and accessible for use | 1.3 | RMAF | completed | June 2009 |
| Human resources | 1.4.2 | RMAF | completed | June 2009 |
| Formative evaluation of strategic choices | all | Formative evaluation | ongoing | Approval expected in 2010—2011 |
| Evaluation framework for modernization | all | RMAF | ongoing | Approval expected in 2010—2011 |