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ARCHIVED - 2008-2009 DPRs - Response to Parliamentary Committees and External Audits

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Agriculture and Agri-Food Canada

Response to Parliamentary Committees and External Audits

Responses to Parliamentary Committee

  • During the reporting period, the department tabled two responses to Parliamentary Committee Reports.

Standing Committee on Agriculture and Agri-Food (SCAAF)


  • The SCAAF requested a comprehensive Government Response to its report entitled Growing Forward which was tabled in the House of Commons on February 29, 2008. The Government Response was tabled on July 16, 2008.

  • Agriculture and Agri-Food Canada launched programs, such as the ecoAgriculture Biofuels Capital (ecoABC) Initiative and the Agri-Opportunities Program, that address a recommendation for the federal government to increase funding for agricultural research and innovation activities. Several Government initiatives address another recommendation by the Committee to bring a marketing perspective to the environmental component of Growing Forward. They include the work of federal-provincial-territorial (FPT) governments with Canadian businesses to position their products better in key markets through the Brand Canada strategy as well as the Advancing Canadian Agriculture and Agri-Food Program, which assists industry in measuring and marketing the environmental attributes of Canadian agricultural products. Also, to ensure a successful implementation of non-Business Risk Management programs, the Government has proposed that efforts be made to strengthen industry-led partnerships that is a key focus of the science and innovation-related initiatives proposed under the Growing Forward policy framework.

  • The Committee also requested a comprehensive Government Response to its report entitled Study on the Collapse of the Beef and Pork Sector Revenues which was tabled in the House of Commons in December 2007. The Government Response was tabled on April 10, 2008.

  • To deal with the short-term liquidity issues and with immediate cash flow needs, FPT Ministers of Agriculture announced the first stage in a national action plan to help with the serious pressures faced by Canada's cattle and hog producers which would provide cattle and hog producers with accelerated access to the new suite of Business Risk Management programs. Additional assistance included amendments to the Agricultural Marketing Products Act that would provide producers with easier access to immediate cash flow.

  • In response to a recommendation that the Minister of Agriculture and Agri-Food conduct a complete review of regulatory measures in addressing Canada's competitiveness in the meat industry, one of many initiatives was a joint Industry-Government Livestock Task Team that was struck in October 2007 to address challenges faced by the beef and pork sectors.

  • Finally, in response to a recommendation to take action on the enhanced feed ban, several initiatives have taken place that are expected to reduce the overall cost of segregating and disposing of specified risk material (SRM) and result in a more harmonized Canada-U.S. regulatory environment.

Standing Committee on Public Accounts


  • The Standing Committee on Public Accounts requested a comprehensive Government Response to its report entitled Chapter 4, Canadian Agricultural Income Stabilization - Agriculture and Agri-Food Canada of the May 2007 Report of the Auditor General of Canada which was tabled in the House of Commons on February 25, 2009. The Government Response was tabled on July 22, 2009.

  • The Office of the Auditor General's (OAG) audit chapter focused on how well AAFC processes Canadian Agricultural Income Stabilization (CAIS) program applications and how it meets the monitoring requirements of the federal-provincial-territorial agreements and measures. The Standing Committee held one meeting on April 1, 2008 to examine this chapter where the Auditor General's office and the DM of AAFC appeared.

  • Included in the Government Response to the Committee's five recommendations:

    The Department will report through its annual Departmental Performance Report on the suite of Business Risk Management programs under Growing Forward; as part of its performance framework, AAFC has developed a performance measurement strategy for CAIS successor programs; AAFC is establishing realistic service standards for processing farm income support program applications and has also acted to address conflict of interest concerns related to the CAIS program and to strengthen its values and ethics program.

Responses to External Audits

Responses to the Auditor General including the Commissioner of the Environment and Sustainable Development (CESD)


  • Chapter 3 of the December 2008 CESD Report related to Managing Environmental Programming at Agriculture and Agri-Food Canada (AAFC). The overall audit objective was to determine whether AAFC could demonstrate that it was managing the Environment Chapter of the Agricultural Policy Framework to achieve its environmentally sustainable agriculture objectives. The audit covered five contribution programs: Environmental Farm Plan (EFP); National Farm Stewardship Program (NFSP); Greencover Canada Program; National Water Supply Expansion Program (NWSEP); and Environmental Technology Assessment for Agriculture (ETAA) and a major Crown project: National Land and Water Service Information Service (NLWIS).

  • AAFC agreed with the Auditor General's recommendations and is taking action to address the recommendations. The detailed December 2009 report and a listing of recommendations with departmental responses can be found on the Auditor General's website.

  • The OAG completed audits on the Net Income Stabilization Account (NISA) Program for the years ending March 31, 2004 to March 31, 2008. The objective of these audits was to provide independent opinions "on whether the final statements have been fairly presented, in all material respects, in accordance with Canadian generally accepted accounting principles". The audit reports contained no recommendations.1

Office of the Commissioner of Official Languages (OCOL)


  • The March 2009 report covers OCOL's audit of AAFC that was carried out between November 2006 and November 2007. The audit assessed the services offered in both official languages by AAFC's designated bilingual offices. The audit aimed to examine the management framework and mechanisms implemented by the Department to fulfill its obligations in this regard, pursuant to the Official Languages Act. The department agreed with the recommendations and has developed an action plan to address them. The report and departmental responses can be found on OCOL's website.

1Please note that the NISA audits will not be posted on the OAG website.

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Assisted Human Reproduction Canada

Response to Parliamentary Committees and External Audits


Response to Parliamentary Committees
No recommendations were received.


Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)
No recommendations were received.


External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)
No recommendations were received.

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Atlantic Canada Opportunities Agency

Response to Parliamentary Committees and External Audits

 

Response to Parliamentary Committees
No recommendations were received for 2008-2009.



Response to Reports by the Auditor General
(including the Commissioner of the Environment and Sustainable Development)
The Auditor General of Canada did not report on the activities of ACOA in 2008 2009.

In his December 2008 report (Chapter 4 entitled, Annual Report on Sustainable Development Strategies), the Commissioner of the Environment and Sustainable Development noted that there are opportunities for ACOA to improve the integration of its sustainable development target setting with its annual planning cycle, and to set more challenging targets. In its response, ACOA agreed with these recommendations. The report is available at http://www.oag-bvg.gc.ca/internet/docs/parl_cesd_200812_04_e.pdf.



External Audits
(conducted by the  Public Service Commission of Canada or the Office of the Commissioner of Official Languages)
Expenditure Controls for High Risk Payments, conducted by the Comptroller General of Canada. Awaiting final report.

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Canada Border Services Agency

Response to Parliamentary Committees and External Audits



Response to Parliamentary Committees

The Standing Committee on Public Accounts conducted a review of Chapter 5 ("Keeping the Border Open and Secure") of the 2007 October Report of the Auditor General of Canada. The Committee tabled its report on February 25, 2009, and made four recommendations:

  1. The Canada Border Services Agency (CBSA) should provide a status report on the implementation of the audit recommendations by December 31, 2008.

  2. The CBSA should include its risk management strategies in its 2008–09 Departmental Performance Report.

  3. The CBSA should include the status of its training models in its 2008–09 Departmental Performance Report.

  4. The CBSA should review the fees process to ensure no additional charges are levied for random inspections.

The CBSA's response to the Standing Committee on Public Accounts report will be tabled in 2009–10.



Response to the Auditor General of Canada (including to the Commissioner of the Environment and Sustainable Development)

The Office of the Auditor General of Canada conducted an audit of the CBSA's management of the detentions and removals programs.

Chapter 7 ("Detention and Removal of Individuals") of the 2008 May Report of the Auditor General of Canada examines the management of detentions and removals by the CBSA and the actions taken since the 2003 audit of Citizenship and Immigration Canada's control and enforcement program. The specific audit objectives were the following:

  1. To determine whether there is a clear articulation of accountability between Citizenship and Immigration Canada and the CBSA to support the consistent administration of the Immigration and Refugee Protection Act, and the adequacy of performance reporting for the detention and removal of individuals.

  2. To determine whether the Agency consistently manages the detention of individuals in compliance with its policies and standards, and with due regard to economy.

  3. To determine whether the CBSA manages the removal of individuals on the basis of risk and in a cost-effective manner.

The audit was tabled in May 2008 and it made three recommendations. The Agency's response is included in the audit report.

The Office of the Auditor General of Canada also conducted an audit on national security. Chapter 1, "National Security: Intelligence and Information Sharing," of its 2009 March status report examines whether the Government of Canada has made satisfactory progress in implementing the recommendation from the 2003 November Report of the Auditor General of Canada, Chapter 10, "Other Audit Observations," ("Independent reviews of security and intelligence agencies"), and in implementing the selected recommendations from the 2004 March Report of the Auditor General of Canada, Chapter 3, "National Security in Canada—The 2001 Anti-Terrorism Initiative."

The audit was tabled in March 2009 and made one recommendation. The Agency's response is included in the audit report.



External Audits

None.


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Canada Revenue Agency

Table 10 Response to Parliamentary Committees and External Audits


Response to Parliamentary Committees
1. Government Responses (GR)
Government Responses (GR) are requested by Parliamentary Committees under House of Commons Standing Order 109 or under Rules of the Senate 131(2). Such requests are included in the reports tabled by the respective Parliamentary Committee.
In fiscal year 2008-2009, the Minister of National Revenue was not required to table comprehensive GRs to reports from a Parliamentary Committee, on behalf of the Government.
2. Standing Committee on Public Accounts (PACP)
(a) It is important to note, however, that in fiscal year 2007-2008*, the House of Commons' Standing Committee on Public Accounts (referred to in Parliament as "PACP") undertook initiatives related to the practice of seeking "follow-up" information (referred to herein as 'status reports') further to Auditor General Reports previously tabled in Parliament. Within this framework, on an exceptional basis, the PACP Chair contacted the CRA via written correspondence in order to obtain current status reports to GRs previously tabled with PACP. These status reports are not GRs per se, but as they stem from previous GRs they have been included below.
  • Letter dated March 13, 2008, from the Chair of the PACP to the Minister of National Revenue, requesting a status report further to the GR concerning recommendations in the Twenty-third Report of the Standing Committee on Public Accounts - Chapter 7 of the Auditor General's December 2001 Report (Canada Customs and Revenue Agency - International Tax Administration: Non-Residents Subject to Canadian Income Tax). In this letter by the Committee Chair to the CRA, reference is also made to the Auditor General's February 2007 Status Report.
  • The CRA provided the committee with the requested status report on May 30, 2008.
(* NB: As the committee's letter was issued during fiscal year 2007-2008, this information was previously included in the 2007-2008 Canada Revenue Agency Annual Report to Parliament.)
On March 5, 2009, the Chair of PACP presented the Fifth Report from the Subcommittee on Agenda and PACP agreed to the following recommendation:
"That all departments and agencies of the federal government that have been subject to a performance audit by the Office of the Auditor General of Canada provide a detailed action plan to address the audit findings and recommendations - including specific actions, timelines for their completion and responsible individuals - to the Public Accounts Committee and the Office of the Auditor General of Canada within six months of the audit being tabled in the House of Commons; and that departments and agencies that are invited to appear before the Public Accounts Committee to discuss the findings of an audit should, when feasible, provide an action plan to the Committee prior to the hearing."
In 2008-2009, the CRA was the subject of several chapters contained in various Auditor General Reports. However, as the results of this motion will only be available in the next fiscal period, the results will be reported in the 2009-2010 Canada Revenue Agency Annual Report to Parliament.
3. Reference to the CRA in Committee Reports
In 2008-2009, various Parliamentary Committees did table reports wherein the CRA is mentioned. These include:
The Standing Committee on Industry, Science and Technology (INDU), Second Report: Study of a Crisis in the Auto Sector in Canada (presented to the House on March 31, 2009).
The Standing Committee on Public Accounts (PACP)*
Eleventh Report (The Public Accounts of Canada 2007) - Tabled March 5, 2008
Recommendation 2: "The Canada Revenue Agency modify its tax revenue estimation methodology by 30 September 2008. If this cannot be done by this date, the Canada Revenue Agency should explain to the Public Accounts Committee the reasons for the inability to meet this deadline and provide the Committee with a date by which this modification will be done."
Government Response (presented July 16, 2008 by the President of the Treasury Board)
(* NB: As the committee's report was issued during fiscal year 2007-2008, this information was previously included in the 2007-2008 Canada Revenue Agency Annual Report to Parliament.)


Response to the Auditor General
 
2009 March Status Report of the Auditor General of Canada - Chapter 3 Auditing Small and Medium Enterprises Canada Revenue Agency
 
 
2008 December Report of the Auditor General of Canada (tabled in February 2009) Chapter 6-Use of New Human Resources Authorities-Canada Revenue Agency
 
 
2008 December Report of the Auditor General of Canada (tabled in February 2009) Chapter 5-Managing Information Technology Investments-Canada Revenue Agency
 
 
2009 February Report of the Auditor General of Canada-Managing Identity Information
 
 
AUDIT REPORT OF THE PRIVACY COMMISSIONER OF CANADA (tabled February 2009) Privacy Management Frameworks of Selected Federal Institutions

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Canada School of Public Service

Table 10: Response to Parliamentary Committees and External Audits



Response to Parliamentary Committees


N/A


Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)

March 2009 Status Report of the Auditor General of Canada, Chapter 2: Governor-in-Council Appointment Process http://www.oag-bvg.gc.ca/internet/English/parl_oag_200903_02_e_32289.html#hd3a

The Canada School participated as a small entity in the government-wide Office of the Auditor General (OAG) Audit of the Governor in Council Appointment Process. The objective of the audit was to follow up on recommendations made by the Auditor General in 2000 and 2005 and to identify further opportunities to improve the appointment process. A key finding applicable to the Canada School noted that orientation and training for new appointees are functioning well, and that this is an improvement over previous audit findings.

There were no recommendations made in the report necessitating a response from the Canada School; rather, the department was a third party reference in four paragraphs of the report. In particular, the report indicated that "orientation and training for appointees is functioning well... and the Canada School of Public Service has developed new training programs for Governor in Council appointees, which 57 percent of new appointees completed during 2007 and 2008..."



External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)

External Audits Completed

October 2008 Public Service Commission Audit Report: Government-wide Audit of Executive (EX) Appointments

The Canada School was one of 53 federal organizations covered in the Public Service Commission (PSC) government-wide Audit of Executive Appointments. The objective of the audit was to determine whether appointments and appointment processes to and within the Executive Group during 2006 (calendar year) complied with the Public Service Employment Act; other governing authorities and policies; the instrument of delegation signed with the PSC; and the appointment values, which form the foundation of the policies and the delegation. Government-wide audit observations can be found at http://www.psc-cfp.gc.ca/adt-vrf/rprt/2008/ex/index-eng.htm#toc36.

External Audits In Progress

Office of the Auditor General (OAG): Audit on the Status of the Implementation of the Public Service Modernization Act: In the fall of 2008, the OAG initiated an audit on the status of implementation of the Public Service Modernization Act (PSMA) in the federal public service, for reporting in the Auditor General's May 2010 Annual Report. The draft audit report is expected in early December 2009.

Office of the Comptroller General (OCG): Contracting Audit: In the summer of 2008, the OCG initiated a government-wide audit of contracting. The key objectives of the audit are to provide an opinion that management receives reliable and relevant information on contracting to support informed decision making, risk management and disclosure; and that effective governance structures are in place to review and act upon contracting trends and risks. The audit was completed during 2008-09 and the final report is expected to be ready in July 2009.

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Canadian Environmental Assessment Agency

Response to Parliamentary Committees and External Audits



Response to Parliamentary Committees
The Canadian Environmental Assessment Agency (the Agency) did not receive any Parliamentary Committee recommendations during the period under review.


Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)
The Agency was not subject to any recommendations by the Auditor General or the Commissioner of the Environment and Sustainable Development during the period under review.


External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)
No external audits were conducted during the period under review.

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Canadian Food Inspection Agency

3.2.8 Response to Parliamentary Committees and External Audits


Response to Parliamentary Committees
The Agency was not required to provide a response to a Parliamentary Committee in 2008-09.
Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)

May 2008 – Chapter 5 – Surveillance of Infectious Diseases

This report examined whether the PHAC, in collaboration with its partners, has obtained, analyzed and disseminated the information needed to help anticipate, prevent and respond to threats of infectious diseases. The CFIA was scoped into the audit to assess the coordination between the two agencies for surveillance of animal diseases that are transmissible to humans. The recommendation was to improve their ability to anticipate and control zoonotic diseases. The PHAC and the CFIA should jointly assess the possible risks to human and animal health, clarify how the responsibilities will be divided and act on joint surveillance objectives and priorities.
http://www.oag-bvg.gc.ca/internet/English/parl_oag_200805_05_e_30701.html

December 2008 – Chapter 4 – Managing Risks to Canada’s Plant Resources

This report examined whether the CFIA adequately manages the risk that invasive alien plants, seeds, plant pests and plant diseases could enter or become established in Canada. The Agency’s ability to set and administer standards, conduct pest surveys and plant health risk assessments, and verify that imports of plants and plant products meet Canadian standards was also examined. The Agency is in agreement with all five recommendations resulting from this audit.
http://www.oag-bvg.gc.ca/internet/English/parl_oag_200812_04_e_31828.html

March 2009 – Chapter 1 – Safety of Drinking Water

This was a follow-up report of the Commissioner of the Environment and Sustainable Development which examined federal progress toward implementing recommendations from a 2005 audit on Safety of Drinking Water. The CFIA was included in this audit given its and HC's responsibilities regarding the safety of bottled drinking water. There were no recommendations made pertaining to the Agency. The audit determined that the CFIA carries out its roles and responsibilities with respect to the safety of bottled drinking water.

External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)
The Office of the Commissioner of Official Languages (OCOL) conducted an in-person and telephone audit of 47 CFIA offices between June and December 2008. The OCOL also conducted an evaluation of the availability of bilingual service by email between September and December 2008. The link to the CFIA report card for 2008-09 can be found at: http://www.ocol-clo.gc.ca/html/cfia_acia_08_09_e.php

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Canadian Grain Commission

Table 10: Response to Parliamentary Committees and External Audits



Response to Parliamentary Committees
No recommendations were received.


Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)
No recommendations were received.


External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)
No external audits were conducted.
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Canadian Heritage

Table 8: Response to Parliamentary Committees and External Audits



Response to Parliamentary Committees
  • In 2008-2009, the Department prepared a Government response to the Standing Committee on Canadian Heritage report entitled CBC/Radio-Canada: Defining Distinctiveness in the Changing Media Landscape. The report included 47 recommendations, mostly regarding the funding and mandate of CBC/Radio-Canada and about new media. The Government response, tabled on June 19, 2008, indicated that, "It is the policy of this government that CBC/Radio-Canada is and will remain Canada's national public broadcaster in English and French while recognizing CBC/Radio-Canada's freedom of expression and journalistic, creative and programming independence, as stipulated in the Broadcasting Act". Concerning the recommendations in the report that addressed CBC/Radio-Canada's operations, the response indicated the following: "Given that CBC/Radio-Canada operates at arm's length, the Government will not respond directly to these recommendations, and rather is confident that CBC/Radio-Canada will give the Committee's recommendations due consideration". The Government mentioned, in the response, that although it "strongly supports the principle of accountability to Canadians [...], a "Memorandum of Understanding" between CBC/Radio-Canada and the Government is not advisable under the current legislative framework." Finally, the Government recognized the importance of "meeting the needs of official-language minority communities" and "to contribute to shared national consciousness and identity".

Full version of the Government's response:
http://www.pch.gc.ca/pc-ch/org/sectr/ac-ca/ppr-bpp/ri-bpi/pubs/rep-cbc-eng.cfm

  • In September 2008, the Governor in Council received petitions pursuant to section 28 of the Broadcasting Act asking to set aside or refer back the CRTC Broadcasting Decision 2008-222 in which it approved broadcasting license applications to operate new FM radio stations to serve Ottawa and Gatineau. On December 10, 2008, the Governor in Council referred back the decision to the CRTC and by doing so, the Government publicly recognized radio's contribution to the vitality of Anglophone and Francophone minority communities and highlighted the CRTC's obligations towards official-language minority communities. (More information is available at: http://www.gazette.gc.ca/rp-pr/p2/2008/2008-12-10/html/si-tr141-eng.html.) The CRTC is expected to issue its decision in June 2009.


Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)
Nil


External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)
Nil
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Canadian Human Rights Tribunal

Table 10: Response to Parliamentary Committees and External Audits


Response to Parliamentary Committees
No recommendations were received.


Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)
No recommendations were received.


External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)
No external audits were conducted.
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Canadian Institutes of Health Research

Table 10: Response to Parliamentary Committees and External Audits

Response to Parliamentary Committees

No recommendations.

Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)

http://www.oag-bvg.gc.ca/internet/English/parl_oag_200905_03_e_32516.html

2009 Spring Report of the Auditor General of Canada

Chapter 3—Health and Safety in Federal Office Buildings

3.80 Departments should ensure that fire safety plans are prepared and administered in accordance with established federal legislation and Treasury Board policies and standards.

CIHR agrees with the recommendation and will work with its landlord, within the constraints of the terms of its lease, to ensure that the building's fire safety plans meet these requirements.

3.88 Departments should ensure that all evacuation drills are held as required by federal legislation and Treasury Board policies and standards.

CIHR agrees with the recommendation and will work with its landlord, within the constraints of the terms of its lease, to ensure that drills are held as required.

3.93 Departments should ensure that building fire emergency organizations are established and administered as required by federal legislation and Treasury Board policies and standards.

CIHR agrees. As the largest federal tenant in its building, CIHR currently administers the fire emergency organizations for all federal tenants.

External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)

N/A

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Canadian Nuclear Safety Commission

Response to Parliamentary Committees and External Audits
Response to Parliamentary Committees
  • None to Report
Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)
  • None to Report
External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)
  • None to report
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Canadian Space Agency

3.3.7) Response to Parliamentary Committees and External Audits for Fiscal-Year 2008-2009


Response to Parliamentary Committees

No recommendation was received during the period covered by this report.

Response to the Auditor General

No recommendation was received during the period covered by this report. However, a Status Update for 2006-2007 on the 2002 recommendations was produced.

To learn more about the Status Update, go to:
http://www.asc-csa.gc.cahttp://www.asc-csa.gc.ca/eng/publications/pr-2005_response.asp

External Audits

The Public Service Commission tabled an Audit Report for Calendar Year 2006.

To learn more about the Audit Report, go to:
http://www.psc-cfp.gc.ca/adt-vrf/rprt/2006/csa-asc/index-eng.htm

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Canadian Transportation Agency

Response to Parliamentary Committees and External Audits

Response to Parliamentary Committees

During the reporting period, there were no Parliamentary Committee recommendations on which the Agency was asked to respond.

Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)

During the reporting period, no recommendation of the Auditor General nor the Commissioner of the Environment and Sustainable Development was addressed specifically to the Agency.

External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)

No external audits were done during fiscal year 2008–2009.

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Citizenship and Immigration Canada

Table 10: Response to Parliamentary Committees and External Audits


Response to Parliamentary Committees

2nd Session of the 39th Parliament

Report 10: Regulating Immigration Consultants

The Standing Committee on Citizenship and Immigration presented the report to the House of Commons on June 12, 2008. In the report, the Committee made nine recommendations with regard to regulating immigration consultants in Quebec; addressing immigration consultants’ concerns regarding the Canadian Society of Immigration Consultants; addressing the problem of ghost consultants; enforcing standards; and addressing the problem of unauthorized representatives practising outside of Canada.

The Committee requested a comprehensive response to the report. However, the dissolution of Parliament on September 7, 2008, cancelled the Government’s response before it could be tabled.

The Committee report can be found at the following link:
http://cmte.parl.gc.ca/cmte/CommitteePublication.aspx?COM=13182&Lang=1&SourceId=244418



Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)

Office of the Auditor General of Canada (OAG)

May 2008 Chapter 1—Management of Fees in Selected Departments and Agencies

The OAG examined thirteen different federal government user fees charged by six departments and agencies, including CIC, to an individual or organization for a good, a service, or the use of a facility. The OAG examined CIC’s right of permanent residence fee, permanent residence application fee, and right of citizenship fee in the audit.

Two recommendations included CIC. The OAG recommended establishing formal systems and practices to periodically review the fees and the possibility of changing fee–related costs or value among other things, and to consider improving the transparency of the fees that were subject to this audit by providing more complete public reporting of their financial and non–financial performance information. CIC agreed with the recommendations.

For supplementary information on this report please visit:
http://www.oag–bvg.gc.ca/internet/English/parl_oag_200805_01_e_30697.html


May 2008 Chapter 7—Detention and Removal of Individuals—Canada Border Services Agency

The OAG examined whether the Canada Border Services Agency (CBSA) and CIC have clearly articulated their respective accountabilities for administering the Immigration and Refugee Protection Act (IRPA) and for reporting on the detention and removal of individuals. They also looked at whether the CBSA manages the detention of individuals consistently, in compliance with its policies and standards, with due regard to the economy, and whether it removes individuals from Canada cost effectively and based on the risks they present.

CIC was included in one audit recommendation. The OAG recommended that the CBSA and CIC should each develop and implement processes to ensure the quality of the Temporary Resident Permit program jointly delivered under IRPA. The CBSA and the Department agreed.

For supplementary information on this report please visit:
http://www.oag–bvg.gc.ca/internet/English/parl_oag_200805_07_e_30703.html


March 2009 Chapter 1—National Security: Intelligence and Information Sharing

The audit objective was to determine whether the Government had made satisfactory progress in implementing the recommendation from the section Independent reviews of security and intelligence agencies, in the November 2003 Report of the Auditor General, Chapter 10, Other Audit Observations, and selected recommendations from the Auditor General March 2004 Report, Chapter 3, National Security in Canada – The 2001 Anti–Terrorism Initiative. CIC was one of 17 departments, agencies, and review bodies included in the audit. No recommendations were made to CIC.

For supplementary information on this report please visit:
http://www.oag–bvg.gc.ca/internet/English/parl_oag_200903_01_e_32288.html#hd5c


Commissioner of the Environment and Sustainable Development (CESD)

December 2008 Chapter 4—Annual Report on Sustainable Development Strategies

As part of the CESD’s annual monitoring of strategy commitments, implementation of selected commitments from the 2007–2009 sustainable development strategies of 11 organizations (including CIC) were examined. Generally, one commitment per department was examined.

CIC could not provide evidence that it had achieved expected results or had effectively planned, monitored, and tracked progress on the commitment selected for audit.

No recommendation was made.

For supplementary information on this report please visit:
http://www.oag–bvg.gc.ca/internet/English/parl_cesd_200812_04_e_31821.html



External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)

No audits of CIC.


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Correctional Service Canada

Table 10: Response to Parliamentary Committees and External Audits


Response to Parliamentary Committees (updated to reflect the PAC report)
  • On March 12, 2009, the Commissioner of the Correctional Service of Canada appeared before the Standing Committee on Public Accounts to discuss Chapter 7 (Economy and Efficiency of Services - Correctional Service Canada) of the December 2008 Report of the Auditor General of Canada.  The Committee released its report in June 2009.  A Government Response is being developed and it is expected to be tabled in the House of Commons in October 2009.

AG report: http://www.oag-bvg.gc.ca/internet/English/parl_oag_200812_e_31776.html

SCPA report: http://www2.parl.gc.ca/HousePublications/Publication.aspx?DocId=3960844&Language=E&Mode=1&Parl=40&Ses=2


Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)

In February 2009, the Auditor General of Canada tabled her December 2008 report in the House of Commons.  As noted in the previous section, Chapter 7 related to CSC.    In its response to the Auditor General’s report, CSC agreed to all five recommendations and committed to address them by March 31, 2010.  The OAG‘s report, including CSC’s response can be found at:
http://www.oag-bvg.gc.ca/internet/English/parl_oag_200812_e_31776.html

  • In addition, the report of the Commissioner of the Environment and Sustainable Development (CESD), December 2008- Chapter 4 - Annual Report on Sustainable Development Strategies made reference to CSC, more specifically with respect to the following commitment: Reduction of water consumption via the implementation of multiple measures to conserve potable water.  By March 2010, CSC will reduce its potable water consumption by 10%.

Although the report did not include any specific recommendation for Correctional Service Canada, the audit observed that because of a lack of accurate monitoring and reporting by its facilities, CSC is unable to reliably track progress on its commitment.  Since the time of the audit, measures have been taken to enhance our ability to track progress on our commitments and we remain on track to meet our reduction target by March 2010. The CESD report can be found at:

http://www.oag-bvg.gc.ca/internet/English/parl_cesd_200812_04_e_31821.html#hd3c

http://www.oag-bvg.gc.ca/internet/Francais/parl_cesd_200812_04_f_31821.html

Further, the Chapter 1 “Safety of Drinking Water” of the March 2009 Report of the Commissioner of the Environment and Sustainable Development also included a recommendation to CSC to modify its procedures for managing its drinking water systems to conform to Health Canada’s risk-based central guidance document.  CSC agreed and has committed to reviewing its procedures by September 2009.

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Department of Finance Canada

Table 6: Response to Parliamentary Committees and External Audits



Response to Parliamentary Committees

The House of Commons Standing Committee on Human Resources, Social Development and the Status of Persons with Disabilities

  • Employability in Canada: Preparing for the Future. Report of the Standing Committee on Human Resources, Social Development and the Status of Persons with Disabilities (Adopted by the Committee on March 13, 2008; Presented to the House on April 2, 2008)
  • Government Response to the Third Report of the Standing Committee on Human Resources, Social Development and the Status of Persons with Disabilities—Employability in Canada: Preparing for the Future (Presented to the House on July 16, 2008)


Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)
None noted for the period.


External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)

The Department of Finance Canada was not included in the sample of departments and agencies audited in 2008–09 by the Official Languages Commissioner for 2008–09. In addition, as a result of the Department’s exemplary performance in the past, the Office of the Chief Human Resources Officer (OCHRO) has exempted the Department from the obligation to report on the governance and the implementation of departmental official languages programs. For the 2008–09 period, OCHRO will instead rely on statistical data submitted regularly through the Position and Classification Information System.

The Department of Finance Canada was included in the Public Service Commission of Canada’s Government-wide Audit of Executive (EX) Appointments. The files that were audited were related to EX appointments made in 2006 under the new Public Service Employment Act. Draft audit results, including the findings related to the Department, were reported to the Department’s senior management in the summer of 2008, and the final report was tabled in Parliament by the Public Service Commission of Canada in October 2008. The Department took immediate actions, including the development of an action plan to further improve EX appointment processes. The majority of action items identified in response to the audit have been completed, including a major initiative to train all departmental executives in EX staffing. A few remaining long-term items, such as the issuance of a tool to guide executives in their appointment decisions, are expected to be completed by the Fall of 2009.
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Department of Foreign Affairs and International Trade

Table 8: Responses to Parliamentary Committees, External Audits and the Auditor General

Table 8.1: Responses to Parliamentary Committees

This table lists responses to parliamentary committees made by DFAIT pertaining to 2007-08.

  1. House of Commons Standing Committee on Foreign Affairs and International Development:

    1. Report 1-Report on Afghanistan presented to the House during the 2nd Session of the 39th Parliament (adopted by the Committee on February 10, 2009; presented to the House on February 26, 2009)

      Government Response: A response is being prepared by DFAIT. A response is required before June 26, 2009.

    2. Report 5-Review of Key Elements of Canadian Foreign Policy (adopted by the Committee on May 11, 2009; presented to the House on May 14, 2009)

      Government Response: A response is being prepared by DFAIT. A response is required before September 11, 2009.

  2. Senate Standing Committee on Human Rights:

    1. Interim Report-Canada and the United Nations Human Rights Council: At the Crossroads (interim report "to examine and monitor issues relating to human rights and, inter alia, to review the machinery of government dealing with Canada's international and national human rights obligations")

      Government Response: Twelfth Report of the Senate Standing Committee on Human Rights, "Canada and the United Nations Human Rights Council: At the Crossroads" (presented to the Senate on November 14, 2007).

  3. Standing Committee on International Trade:

    1. Report 3-A Study of the Canada-Korea Free Trade Negotiations (adopted by the Committee on March 3, 2008; presented to the House on March 11, 2008)

      Government Response: Third Report of the Standing Committee on International Trade, "A Study of the Canada-Korea Free Trade Negotiations" (presented to the House on August 20, 2008)

Table 8.2: External Audits

Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages.

None were conducted during the 2007-08 fiscal period.

Table 8.3: Responses to the Auditor General including to the Commissioner of the Environment and Sustainable Development (CESD)

  1. Management of Fees in Selected Departments and Agencies-May 2008 OAG Report

    The Office of the Auditor General (OAG) looked at how the department establishes fees for consular services and determines the amount to be charged; they also looked at how the department measures, monitors and reports on the performance of fee-related activities.

    The OAG concluded that Foreign Affairs and International Trade Canada was allocating costs to the consular services fee beyond those included in the cost allocations supporting the original approval of the fee. After applying a methodology consistent with the original fee approval, the OAG identified a trend of surpluses. In their view, the department is at risk of appearing not to have determined the amount to be charged for the fee in a way that is consistent with a view to cost recovery, as its legislative framework requires.

    The OAG recommended that DFAIT review its time-reporting practices and the allocation of costs and activities to the consular services fee to ensure that DFAIT remains consistent with the authorization for the fee and excludes the costs of services on behalf of other departments and agencies that are not part of the consular services fee. It also recommended that the department then amend its reporting to Parliament, as appropriate, and take any necessary action to adjust the fee in view of the trend of surpluses.

    The department agreed that the costing methodology for the consular services fee needs to be reviewed but noted that cumulatively over the past five years, including the costs of the Lebanon evacuation in 2006-07, there is a modest deficit from the consular services fee. Full details of the management responses can be found in the 2008 May Report of the Auditor General of Canada, Chapter 1: Management of Fees in Selected Departments and Agencies (www.oag-bvg.gc.ca/internet/English/parl_oag_200805_01_e_30697.html).

  2. Management Tools and Government Commitments-International Environmental Agreements-March 2008 CESD Report

    Canada has signed more than 100 international environmental agreements over the years, the Kyoto Protocol among them, committing it to act on crucial issues such as ocean pollution, fishery conservation and the protection of endangered species.

    In 2004, the Commissioner of the Environment and Sustainable Development (CESD) reported that lead departments for the agreements they looked at had varying degrees of knowledge about whether they were achieving the objectives of the agreements. Some departments did not always know the environmental results they were achieving under the agreements or, in some cases, the results they were supposed to achieve. Nor were all the departments reporting on the results they had achieved.

    CESD's March 2008 status report examined the federal government's management of information on international environmental agreements to assess the progress it had made since 2004. They examined 20 international environmental agreements in four departments, including DFAIT. CESD assessed whether enough information is available for parliamentarians and other interested Canadians to judge whether Canada is meeting its environmental commitments to the international community. In this audit, CESD found that although the department has not maintained the comprehensive database, it is currently updating its treaty database (a listing that focuses on the formal aspects of all treaties Canada has signed, such as the in-force date, signatories and parties, and treaty text). Although the database stores information on the lead negotiating departments involved, this information is not publicly available. DFAIT noted that the treaty database contains less publicly available information than the international environmental agreement database that the department created in 1998. The existing system requires users to contact the department for this type of information.

    CESD concurred that, although Foreign Affairs and International Trade Canada has not maintained the comprehensive international environmental agreements database, they were satisfied that the treaty database includes enough information on international environmental agreements to enable Canadians to make further searches.

    DFAIT responses can be found in the 2008 March Status Report of the Commissioner of the Environment and Sustainable Development, Chapter 8: Management Tools and Government Commitments-International Environmental Agreements (www.oag-bvg.gc.ca/internet/English/parl_cesd_200803_08_e_30134.html).

  3. Human Resource Management-May 2007 OAG Report

    The OAG examined whether the department plans for and manages its human resources in a way that ensures that it has the people with the right skills and competencies to carry out its mandate. The OAG concluded that the department does not have a comprehensive human resources plan and does not have the information it needs to identify the staffing levels, competencies and experience it requires now and into the future.

    As a result of a lack of human resources planning, management of the workforce suffers from many deficiencies that put the attainment of departmental objectives at risk. Recruitment and promotion processes do not ensure that position requirements, in terms of numbers of vacancies filled or skills capacity, are met on a timely basis. Assignments to rotational positions result in a high number of people whose classification levels do not match the job requirements. The department is also not paying enough attention to the management of locally engaged staff. In addition, there is little flexibility to compensate and provide incentives to staff for the hardship and cost of living of working in foreign missions.

    DFAIT has begun to develop a planning process for its human resources that can support its long-term management needs. It has a number of good practices to build on, but a sustained effort is required to bring modern human resources planning and management into its culture. Proper human resources planning would contribute to closing the staffing gaps and responding to the department's immediate and longer-term needs.

    DFAIT and the Treasury Board Secretariat agreed with the OAG's observations and recommendations. Details of their responses can be found in the 2007 May Report of the Auditor General of Canada, Chapter 3-Human Resources Management-Foreign Affairs and International Trade Canada (www.oag-bvg.gc.ca/internet/English/parl_oag_200705_03_e_17478.html).

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Department of Justice Canada

Table 7: Response to Parliamentary Committees and External Audits


Response to Parliamentary Committees

Standing Committee on Public Safety and National Security

Report 4 (39th Parliament, 2nd session)

Summary:
This report, entitled Study on the Conductive Energy Weapon - Taser® (Adopted by the Committee on June 16, 2008; Presented to the House on June 18, 2008), describes the Committee’s findings and recommendations intended to suggest the changes deemed necessary to address the issue of Taser use by the RCMP.

Recommendations:
Seventeen recommendations were put forward by the committee.

Response:
There wasn’t a Government Response to this study.

Hotlink for English:
http://www2.parl.gc.ca/HousePublications/Publication.aspx?DocId=358 2906&Language=E&Mode=1&Parl=39&Ses=2

Hotlink for French:
http://www2.parl.gc.ca/HousePublications/Publication.aspx?DocId=358 2906&Language=F&Mode=1&Parl=39&Ses=2?

Standing Committee on Citizenship and Immigration

Report 4 (39th Parliament, 2nd session)

Summary:
This report, entitled Bill C-37, An Act to amend the Citizenship Act (Adopted by the Committee on February 13, 2008; Presented to the House on February 14, 2008), indicates the Committee considered Bill C-37, An Act to amend the Citizenship Act, and agreed on Wednesday, February 13, 2008, to report it with amendments.

Recommendations:
The Committee recommends amending the Citizenship Act.

Response:
There wasn’t a Government Response to this report.

Hotlink for English:
http://www2.parl.gc.ca/HousePublications/Publication.aspx?DocId=327 7150&Language=E&Mode=1&Parl=39&Ses=2

Hotlink for French:
http://www2.parl.gc.ca/HousePublications/Publication.aspx?DocId=327 7150&Language=E&Mode=1&Parl=39&Ses=2

Standing Committee on Citizenship and Immigration
Report 5 (39th Parliament, 2nd session)

Summary:
This report, entitled Future House consideration of Bill C-37, An Act to amend the Citizenship Act (Adopted by the Committee on February 13, 2008; Presented to the House on February 13, 2008), indicates the Committee considered Bill C-37, An Act to amend the Citizenship Act, and agreed on February 14, 2008, to report it with amendments.

Recommendations:
The Committee recommends to the House that Bill C-37 be passed at all remaining stages without further amendment as soon as possible.

Response:
There wasn’t a Government Response to this report.

Hotlink for English:
http://www2.parl.gc.ca/HousePublications/Publication.aspx?DocId=327 8689&Language=E&Mode=1&Parl=39&Ses=2

Hotlink for French:
http://www2.parl.gc.ca/HousePublications/Publication.aspx?DocId=327 8689&Language=E&Mode=1&Parl=39&Ses=2

Standing Committee on Access to Information, Privacy and Ethics
Report 3 (40th Parliament, 2nd Session)

Summary: This study, entitled Study of the Mulroney Airbus Settlement, was adopted by the Committee ion March 11, 2009 and presented to the House on March 12, 2009; Concurred in by the House on March 12, 2009.

Recommendations: The Standing committee applies the parliamentary privilege of freedom of speech guarantees to all testimony and evidence submitted to the committee during the Mulroney Airbus settlement.

Response: There wasn’t a Government Response to this study.

Hotlink for English:
http://www2.parl.gc.ca/HousePublications/Publication.aspx?DocId=3743 823&Language=E&Mode=1&Parl=40&Ses=2

Hotlink for French:
http://www2.parl.gc.ca/HousePublications/Publication.aspx?DocId=37438 23&Mode=1&Parl=40&Ses=2&Language=F

Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)
None during the reporting period; no recommendations were received.
External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)
None during the reporting period; no recommendations were received.

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Economic Development Agency of Canada for the Regions of Quebec

Table 10: Response to Parliamentary Committees and to External Audits

Response to Parliamentary Committees

No recommendations were issued by any Parliamentary Committees concerning the Agency during Fiscal Year 2008-2009.

Response to Auditor General of Canada reports, including reports from the Commissioner of the Environment and Sustainable Development

Within the framework of his 2008 annual report on sustainable development strategies, the Commissioner of the Environment and Sustainable Development reviewed the implementation of the 2007-2009 strategy commitment tabled by the Agency. The Commissioner noted that from April 1, 2007, the Agency had conducted environmental assessments for its two main programs, Community Diversification, and Business and Regional Growth. He also observed that the Agency had an integrated management system which takes into account the impact on the environment and on sustainable development of the various projects it administers. Finally, the Commissioner recognized that the Agency’s integrated management system established a link between the information compiled by its officers and performance indicators.

External audits

These refer to other external audits conducted by the Public Service Commission of Canada and the Office of the Commissioner of Official Languages.

No external audits in 2008-2009

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Environment Canada

Table 10: Response to Parliamentary Committees and External Audits



Response to Parliamentary Committees
There were no Parliamentary Committee reports in 2008-2009.


Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)

2008 December Report of the Commissioner of the Environment and Sustainable Development

Chapter 1: Managing Air Emissions

Summary: The audit examined tools that the Department uses to contribute to the reduction in air emissions. More specifically the audit examined Pollution Prevention Plan Notices, regulations on fuel blending, dispensing and content, economic measures and voluntary agreements.

The audit found that the Government did not have independent verification in place to know whether the results claimed by the private sector in the case of the Pollution Prevention Plan, fuel content and dispensing regulations, and voluntary agreements and estimated benefits, in the case of economic measures, are actually being achieved.

The audit recognized a number of good practices, including the Fuels Regulations Working Group and the enforcement database, two tools that the Department uses for assuring quality and consistency in the enforcement process.

The recommendations in this audit focus on revising the risk management strategy for acrylonitrile, assessing the implementation of the Benzene in Gasoline Regulationsand the Sulphur in Diesel Fuel Regulations, and identifying the community of retailers and wholesalers subject to the Gasoline and Gasoline Blend Dispensing Flow Rate Regulations and conducting compliance promotion and enforcement activities.

Departmental Response: The Department agreed with all recommendations, and action to address them has already been completed or is under way.

For more information on this audit, go to www.oag-bvg.gc.ca/internet/English/parl_cesd_200812_01_e_31818.html.

Chapter 2: Managing Severe Weather Warnings—Environment Canada

Summary: The audit examined whether Environment Canada's systems and procedures adequately support the delivery of timely and accurate severe weather warnings to Canadians. The audit looked at the Department's management of its weather observation network, the implementation of a new, advanced forecaster workstation called NinJo, and the delivery and verification of severe weather warnings. The audit also examined the Department's planning process that supports the delivery of severe weather warnings.

The audit found a number of issues with Environment Canada's ability to deliver severe weather warnings to Canadians in a sustainable way.

The recommendations focus on the need for good long-term planning in terms of strategic directions and the capital planning necessary to sustain the monitoring infrastructure, full life-cycle management of that infrastructure, a national public alerting system, performance reporting, and good project management practices.

Departmental Response: The Department agreed with all recommendations, and action to address them has already been completed or is underway.

For more information on this audit, go to www.oag-bvg.gc.ca/internet/English/parl_cesd_200812_01_e_31818.html.

Chapter 5: Annual Report on Environmental Petitions

Summary: This chapter informs Parliament and Canadians about the use of the petitions process, and describes the number, nature and status of petitions received, and the timeliness of responses from ministers. Of the 56 petitions received by the Government, Environment Canada responded to 45. The Department continues to receive the largest number of petitions in the Government. While, no recommendations are made in this chapter, it highlights some good practices and opportunities for improvement.

For more information on this report, go to www.oag-bvg.gc.ca/internet/English/parl_cesd_200812_05_e_31822.html.

2009 March Status Report of the Commissioner of the Environment and Sustainable Development

Chapter 2: Air Quality Health Index—Health Canada and Environment Canada

Summary: The audit, based upon Environment Canada's and Health Canada's responses to two environmental petitions on managing air pollution and cross-border pollution, examined whether the two departments could demonstrate that they had made reasonable progress on their commitment to develop a Canada-wide health-based air quality index.

The audit found that Environment Canada and Health Canada have made satisfactory progress in developing the index. While there are no recommendations, the audit notes short-term and long-term challenges and issues that will need to be addressed.

For more information on this audit, go to www.oag-bvg.gc.ca/internet/English/parl_cesd_200903_02_e_32286.html.


Response to the Public Service Commission and the Commissioner of Official Languages

October 2008 Study by the Public Service Commission of Canada

Appointment Under the Public Service Employment Act Following Participation in Federal Student Employment Programs

Summary: The objective of the study was to determine what proportion of former students became employed under the Public Service Employment Act and to describe other significant trends about these appointments. The study involved 11 departments, including Environment Canada.

For more information on this study, go to www.psc-cfp.gc.ca/adt-vrf/rprt/2008/app-nom/index-eng.htm.

October 2008 Audit by the Public Service Commission of Canada

Government-wide Audit of Executive (EX) appointments

Summary: The objective of the audit was to determine whether executive appointment activities were in compliance with the new Public Service Employment Actand other applicable instruments. Environment Canada was included in this audit.

The audit examined 348 appointments across government and identified 47 unsatisfactory cases. Deputy Heads of all audited organizations were provided with an opportunity to acknowledge and comment on these results, a summary of which is included in the report.

For more information on this audit, go to www.psc-cfp.gc.ca/adt-vrf/rprt/2008/ex/index-eng.htm#toc34.

November 2008 Audit by the Commissioner of Official Languages

Bilingual Weather and Environmental Services Provided on the Environment Canada Automated Telephone Network

Summary: The objective of the audit was to determine whether Environment Canada, and more specifically the Meteorological Service of Canada (MSC), complies fully with its obligations under Part IV of the Official Languages Act as far as delivery of weather services in both official languages is concerned. The audit focused exclusively on weather services offered to the Canadian public on the MSC automated telephone network.

The audit found that the Department was not in compliance with certain provisions of the Official Languages Act.

The audit made eight recommendations covering issues such as the need for accountability frameworks for official languages and an action plan for official languages, including establishing performance measures for official languages in performance contracts, taking the appropriate measures to ensure the active offer of bilingual weather information and establishing monitoring measures concerning active offer.

Departmental Response: The Department agreed with the recommendations, and action to address them has already been completed or is under way.

For more information on this audit, go to www.ocol-clo.gc.ca/html/audit_verification_102008_e.php.

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Financial Transactions and Reports Analysis Centre of Canada

Response to Parliamentary Committees and External Audits


Response to Parliamentary Committees
  • During the reporting period, the Agency did not table any responses to Parliamentary Committee reports.
Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)
  • During the reporting period, the Agency did not table any responses to the Auditor General.
External Audits
  • As part of the 2006 legislative amendments to the PCMLTFA, the OPC assumed oversight responsibility with respect to the measures FINTRAC employs to protect the information under its control. The Privacy Commissioner is obliged to conduct a review every two years and report the results of the reviews to Parliament. The first of these reviews started in 2007 and concluded during the reporting period. Key findings are expected to be made public in the fall of 2009.
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Fisheries and Oceans Canada

Response to Parliamentary Committees and External Audits

 

Response to Parliamentary Committees


Report Link to Report and Government Response
Third Report of the Standing Committee on Fisheries and Oceans: Bill S-215, An Act to protect heritage lighthouses (Adopted by the Committee on April 10, 2008; Presented to the House on April 11, 2008)

The Standing Committee on Fisheries and Oceans has considered Bill S-215, An Act to protect heritage lighthouses, and agreed on Thursday, April 10, 2008, to report it with amendments.

http://www2.parl.gc.ca/​HousePublications/​Publication.aspx?DocId=3405994&​Language=E&Mode=1&​Parl=39&Ses=2

No Government response requested.

Fourth Report of the Standing Committee on Fisheries and Oceans: Main Estimates 2008-09: Votes 1, 5 and 10 under FISHERIES AND OCEANS (Adopted by the Committee on May 8, 2008; Presented to the House on May 14, 2008)

The Standing Committee on Fisheries and Oceans "has considered Votes 1, 5 and 10 under FISHERIES AND OCEANS in the Main Estimates for the fiscal year ending March 31, 2009, and reports the same less the amounts granted in Interim Supply."

http://www2.parl.gc.ca/​HousePublications/​Publication.aspx?​DocId=3482523&Language=E&​Mode=1&Parl=39&Ses=2

No Government response requested.

Fourth Report of the Senate Standing Committee on Fisheries and Oceans: The Coast Guard in Canada's Arctic: Interim Report (June 2008)

Recommendations from the Senate Standing Committee on Fisheries and Oceans:

1. The Committee recommends that Canada uphold its position that the waters of the Northwest Passage are its internal waters and should be prepared to defend any legal challenge.

2. The Committee recommends that Canada develop a much stronger year-round, national presence and enforcement capability to show the world that Canada is serious about controlling the Northwest Passage, protecting Canadian interests and its people, and making the waterway a safe and efficient shipping route.

3. The Committee recommends that there be a uniform, common code relating to the construction, manning and equipment of all vessels operating in the Arctic.

4. The Committee recommends that Inuit, with their unique knowledge of the region, be recruited for the Coast Guard wherever possible.

5. The Committee recommends that the Coast Guard formulate a long-term strategic vision to guide it into the future. With nearly a quarter of experienced marine personnel expected to retire in the next five to seven years, staffing issues will present a challenge.

6. The Committee recommends that NORDREG, Canada's current voluntary vessel traffic system in the Arctic, be made compulsory.

7. The Committee recommends that Canada develop a long-term plan for the acquisition of new multi-purpose heavy icebreakers made in Canada and capable of operating year-round in its Arctic Archipelago and on the continental shelf.

8. The Committee recommends the deployment of multi-mission polar icebreakers operated by the Coast Guard as a cost-effective solution to Canada's surveillance and sovereignty patrol needs in the Arctic.

9. The Committee recommends that the Government of Canada move forward to implement, in collaboration with the Government of Nunavut, a comprehensive harbour development plan, as recommended by the DFO-Nunavut Harbours Working Committee in its 2005 Nunavut Small Craft Harbours Report.

http://www.parl.gc.ca/​39/2/parlbus/commbus/​senate/com-e/fish-e/rep-e/​rep04jun08-e.pdf

No Government response requested.

Fifth Report of the Standing Committee on Fisheries and Oceans: Condition of the eelgrass beds in James Bay (Adopted by the Committee on June 10, 2008; Presented to the House on June 12, 2008)

The Standing Committee on Fisheries and Oceans "recommends that the federal government, in cooperation with the provinces and territories, conduct in-depth research into the effect of environmental changes on the eelgrass beds of James Bay. In addition, the federal government must establish, within its jurisdiction, a program of research and large-scale monitoring of the ecosystems of James and Hudson bays. It is essential that the various aboriginal communities involved participate in the research and monitoring, so as to incorporate traditional knowledge and local know-how."

http://www2.parl.gc.ca/​HousePublications/Publication.aspx?​DocId=3562841&Language=E&​Mode=1&Parl=39&Ses=2

Government Response requested but, based on the parliamentary procedures, the response was not tabled due to the election in October 2008.

First Report of the Standing Committee on Fisheries and Oceans: Supplementary Estimates (B) 2008-09: Votes 1b, 5b and 10b under FISHERIES AND OCEANS (Adopted by the Committee on February 10, 2009; Presented to the House on February 11, 2009)

The Standing Committee on Fisheries and Oceans "has considered Votes 1b, 5b and 10b under FISHERIES AND OCEANS in the Supplementary Estimates (B) for the fiscal year ending March 31, 2009, and reports the same."

http://www2.parl.gc.ca/​HousePublications/​Publication.aspx?DocId=3663798&Language=E&​Mode=1&Parl=40&Ses=2

No Government response requested.

Second Report of the Standing Committee on Fisheries and Oceans: Report on James Bay eelgrass beds presented to the House during the 2nd Session of the 39th Parliament (Adopted by the Committee on March 5, 2009; Presented to the House on March 11, 2009)

The Standing Committee on Fisheries and Oceans has concurred in the findings of the Report entitled Condition of the Eelgrass Beds in James Bay, which was presented to the House during the 2nd Session of the 39th Parliament.

Note: The content of the Report entitled Condition of the Eelgrass Beds in James Bay is summarized above, under the summary of the Fifth Report of the Standing Committee on Fisheries and Oceans presented to the House on June 12, 2008.

http://www2.parl.gc.ca/​HousePublications/Publication.aspx?​DocId=3729863&Language=E&​Mode=1&Parl=40&Ses=2

Government Response required to be tabled in the House by September 14, 2009.

Note: The Response is led by Environment Canada. DFO will provide input and guidance to EC as needed.

Third Report of the Standing Committee on Fisheries and Oceans: European legislative actions regarding the Canadian seal harvest (Adopted by the Committee on March 10, 2009; Presented to the House on March 11, 2009)

"The Standing Committee on Fisheries and Oceans calls on the government to:

a) intensify representations to the European Parliament and implement a widespread educational campaign in Europe to counteract the inflammatory campaigns of misinformation against the seal hunt waged by abolitionist groups.

b) do everything in its power to ensure that hunters and the seal industry have the best conditions possible for the 2009 hunting season."

http://www2.parl.gc.ca/​HousePublications/Publication.aspx?​DocId=3738060&Language=E&​Mode=1&Parl=40&Ses=2

No Government Response requested.


 

Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)


Report Link to Report and Government Response
Chapter 1—Management of Fees in Selected Departments and Agencies

The OAG selected thirteen such fees established by six federal organizations responsible for a major portion of the fee revenue reported by the government: Citizenship and Immigration Canada, Fisheries and Oceans Canada, Foreign Affairs and International Trade Canada, Health Canada, Industry Canada, and the Parks Canada Agency. They looked at how these organizations established the cost of the fee and determined the amount to be charged for the fee; they also looked at how they measured, monitored, and reported on the performance of the fee-related activities. In addition, they looked at any related policy or guidance on fees that the Treasury Board of Canada Secretariat has provided to departments and agencies; also looked at the scope and application of the User Fees Act passed in 2004.

http://www.oag-bvg.gc.ca/internet/​English/parl_oag​_200805_01_e_​30697.html
Recommendation

1.27 Fisheries and Oceans Canada should improve the reliability of the information used to allocate costs to the marine navigation services fee. (1.25)

Response

Fisheries and Oceans Canada accepts the recommendation. Since the internal audit of 2005, improvements have been made to clarify and update the business process related to the timeliness and reliability of the fleet operational data and the consistency of cost allocations. The Department is carrying out the Readiness Assessment project to prepare for the independent audited financial statements that are to be available by the 2010-11 fiscal years. The costing systems and processes will be reviewed, after which the Department will assess the actions needed and time required to improve the reliability of the information.

Recommendation

1.28 Fisheries and Oceans Canada should identify the costs associated with the registration fee for fishers and their vessels to ensure that the fee complies with all legislation, policies, and guidance associated with the fee, and take any necessary action to adjust the fee. (1.27)

Response

Fisheries and Oceans Canada accepts the recommendation. The Department has started identifying the costs associated with the issuance of fisher and vessel registrations for which fees are set under regulation. These costs will be compared to the revenues collected for the issuance of these registrations, and the Department will determine the necessary action to be taken, including adjusting the fees if required. Because of the complexity of the regulatory process, adjustments to fisher and vessel registration fees would be completed by 2011.

Recommendation

1.46 Industry Canada (radio licence fees), Fisheries and Oceans Canada (commercial fishing licence fees), Health Canada (medical marihuana fee), and Citizenship and Immigration Canada (permanent residence application fee, right of permanent residence fee, and right of citizenship fee) should establish formal systems and practices to periodically review these fees. In this review, the departments should consider changing fee-related costs or value, the portion of the fee that should accrue to fee payers and taxpayers respectively, and other factors related to changing circumstances. They should also consider developing a longer-term approach to the fee structure that would enable the fee to be automatically adjusted to reflect these various factors, subject to the requirements of the User Fees Act. (1.39-1.45)

Response

Fisheries and Oceans Canada accepts the recommendation. The Department continues to periodically review commercial fishing licence fees. The most recent review was announced 12 April 2007, and is expected to be complete by 2010 in light of the extensive requirements associated with the regulatory process and the User Fees Act. The review is assessing changing factors within the commercial fishery as well as long-term approaches that would allow for timely and automatic updating of commercial fishing fees.

Recommendation

1.73 Fisheries and Oceans Canada, Foreign Affairs and International Trade Canada, Citizenship and Immigration Canada, Industry Canada, and Health Canada should consider improving the transparency of their fees that were subject to this audit by providing more complete public reporting of their financial and non-financial performance information. (1.68-1.72)

Response

Fisheries and Oceans Canada accepts the recommendation. The Department will consider the means whereby the fees may be made more transparent through the medium of the Report on Plans and Priorities and the Departmental Performance Report.

 
Chapter 1—National Security: Intelligence and Information Sharing

For this status report, the OAG examined the progress made since 2004 by 14 departments and agencies in their management and sharing of intelligence information, including the interoperability of their systems to support information sharing.

Recommendation

No recommendation for DFO

http://www.oag-bvg.gc.ca/​internet/English/​parl_oag_200903_01_e_​32288.html
Chapter 2—The Governor in Council Appointment Process

The audit looked at the federal government's process for making Governor in Council appointments to Crown corporations, small federal entities, and the Immigration and Refugee Board of Canada. They examined the extent of progress made in implementing recommendations on the appointment process from our 2000 and 2005 reports on Crown corporation governance. In the small entities they examined, they looked at appointment-related issues raised in our 2003 audit of the Office of the Privacy Commissioner and our 2006 audit of the Office of the Correctional Investigator. They followed up on a related recommendation from our 1997 audit of the Immigration and Refugee Board that the government improve its practices for appointing Board members. The audit did not review the appointment decisions made by the Governor in Council or the roles played by ministers, ministers' offices, or the Prime Minister's Office.

Recommendation

No recommendation for DFO

http://www.oag-bvg.gc.ca/​internet/English/​parl_oag_200903_02_​e_32289.html
Annual Report on Environmental Petitions

Recommendation

No recommendation for DFO

The chapter describes the nature of environmental petitions and the extent to which some of them may have influenced the federal management of environmental issues in Canada. In fulfillment of statutory obligations contained in the Auditor General Act, the chapter contains an annual report to Parliament on the nature and status of petitions.

The Chapter sites that Fisheries and Oceans Canada improved the timeliness of their responses this year.

http://www.oag-bvg.gc.ca/​internet/English/​parl_cesd_200812_05_​e_31822.html

 


External Audits
Not applicable; DFO was not subject to any external audits in 2008-09.

Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages.


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Health Canada

Response to Parliamentary Committees and External Audits

Response to Parliamentary Committees

 
  • NIL

Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)

2008 December Report of the Commissioner of the Environment and Sustainable Development

Chapter 1--Managing Air Emissions

Summary: The objective of the audit was to determine whether the responsible departments of the Government of Canada know if selected policy tools that are key to controlling air emissions are achieving results. Although Health Canada was mentionned in the audit along with other Federal Govenement departments as playing important roles, Health Canada was not specifically identified in the context of the findings. The audit work focused on three government organizations: the departments of Environment which has responsibility for air pollution matters, Transport, and Finance Canada.

For further information on this audit, visit: http://www.oag-bvg.gc.ca/internet/English/parl_cesd_200812_01_e_31818.html

Chapter 5--Annual Report on Environmental Petitions

Summary: This chapter informs Parliament and Canadians about the use of the petitions process and describes the number, nature, and status of petitions received, and the timeliness of responses from ministers. Of the 56 petitions received by the government, Health Canada responded to 27. While, no recommendations are made in this chapter, it highlights some good practices and opportunities for improvement.

For further information on this report, visit: http://www.oag-bvg.gc.ca/internet/English/parl_cesd_200812_05_e_31822.html

2009 March Report of the Commissioner of the Environment and Sustainable Development

Chapter 1--Safety of Drinking Water

Summary: This audit is primarily a follow-up to the September 2005 Report of the Commissioner of the Environment and Sustainable Development (CESD) on the same subject. The 2005 audit made a number of recommendations regarding: timelines for the development and review of drinking water guidelines, including the implementation of a work plan to address the backlog in development and review; the finalization of the guidance it has developed for providing safe drinking water in areas of federal jurisdiction; the update of this guidance and promotion to federal organizations; the application of measures to ensure the safety of potable water on aircraft; and the revision of the Potable Water Regulations for Common Carriers.

Overall, the 2009 follow up audit found that Health Canada has made satisfactory progress in addressing most of the 2005 recommendations. It now has a process in place to set priorities with plans and timelines for regularly updating the Guidelines for Canadian Drinking Water Quality and to produce new guidelines as appropriate. The process also addresses the backlog of old guidelines in need of review. In addition, Health Canada has worked with other federal organizations to promote the guidance document it issued in late 2005 on providing safe drinking water at federal facilities.

The audit further notes that Health Canada has resumed routine inspection of drinking water on passenger aircraft belonging to the major Canadian airlines. However, gaps remain in its inspection coverage of public conveyances, and their ancillary services - facilities at railway stations, airports, and seaports that provide the food and drink for passengers.

The audit also looked at two federal departments (Correctional Services Canada and Parks Canada) to determine whether they were following Health Canada's guidance on safe drinking water.

The audit listed five recommendations, four of which apply to Health Canada.

Departmental Response:  Health Canada agrees with all recommendations of the Commissioner of the Environment and Sustainable Development.

For further information on this audit, visit: http://www.oag-bvg.gc.ca/internet/English/parl_cesd_200903_01_e_32285.html

Chapter 2--Air Quality Health Index--Health Canada and Environment Canada

Summary: This audit looked at how Health Canada and Environment Canada have followed up on their commitment to establish a Canada-wide air quality index based on health risks made at the 2001 Toronto Smog Summit and subsequently reiterated in responses to two environmental petitions.

The audit found that Health Canada and Environment Canada have made satisfactory progress in developing an air quality health index and therefore have met their commitment reiterated in responses to two environmental petitions on managing air pollution and cross-border pollution.

While there are no recommendations, the audit identified short-term and long- term challenges that will require attention.

For further information on this audit, visit: http://www.oag-bvg.gc.ca/internet/English/parl_cesd_200903_02_e_32286.html

2008 May Report of the Auditor General of Canada

Chapter 1--Management of Fees in Selected Departments and Agencies

Summary: Federal government fees can be charged to an individual or organization for a good, a service, or the use of a facility, such as a park campsite. Fees can also be charged for the right or privilege to use publicly owned or managed resources--the fee for a commercial fishing licence, for example. The audit selected thirteen such fees established by six federal organizations responsible for a major portion of the fee revenue reported by the government, including Health Canada. The audit examined how the organizations established the cost of the fee and determined the amount to be charged for the fee. The audit also looked at how the organizations measured, monitored, and reported on the performance of the fee-related activities.

Departmental Response:  Health Canada agrees with the recommendations of the
Auditor General of Canada.

For further information on this audit, visit: http://www.oag-bvg.gc.ca/internet/English/parl_oag_200805_01_e_30697.html#hd5c

Chapter 5--Surveillance of Infectious Diseases--Public Health Agency of Canada

Summary: The Public Health Agency of Canada is the federal organization responsible for the surveillance of infectious diseases. It was created in 2004, following the outbreak of SARS (severe acute respiratory syndrome) in Canada.

The audit examined whether the Agency, in collaboration with its partners, has obtained, analyzed, and disseminated the information needed to help anticipate, prevent, and respond to threats of infectious disease. The audit also followed-up on concerns raised in previous audits in 1999 and 2002, when surveillance of infectious diseases was the responsibility of Health Canada.

The audit listed twelve recommendations, one of which applies to Health Canada.

Departmental Response: Health Canada agrees with the recommendation of the
Auditor General of Canada.

For further information on this audit, visit: http://www.oag-bvg.gc.ca/internet/English/parl_oag_200805_05_e_30701.html#hd3a

2008 December Report of the Auditor General of Canada

Chapter 1--A Study of Federal Transfers to Provinces and Territories

Summary: This study examined mechanisms used by the federal government to transfer funds to the provinces and territories. Health Canada was mentioned in the study but was not specifically identified in the context of the findings.

For more information on this study, visit: http://www.oag-bvg.gc.ca/internet/English/parl_oag_200812_01_e_31825.html

Chapter 8--Reporting on Health Indicators--Health Canada

Summary: In accordance with the First Minister's Accords on Health, every two years Health Canada publishes a report entitled Healthy Canadians, which tracks quantitative indicators of the health status of Canadians and health system performance. The Auditor General's audit found that while Health Canada met the specific reporting requirements that First Minister's health agreements required of it, the Healthy Canadians reports do not fulfill the broader intent of the agreements to provide the information Canadians need on the progress of health care renewal.

Departmental Response:  Health Canada agrees with all recommendations of the Auditor General of Canada.

Efforts are already underway to make the report more useful to Canadians and more effective in its role as one of the accountability mechanisms for implementation of the Health Accords.

For further information on this audit, visit: http://www.oag-bvg.gc.ca/internet/English/parl_oag_200812_08_e_31832.html

Response to the Public Service Commissioner and the Commissioner of Official Languages

October 2008 Audit by the Public Service Commission of Canada - Government -wide audit of Executive (EX) appointments

Summary: The objective of the audit was to determine whether executive appointment activities complied with the new Public Service Employment Act as well as other governing authorities and policies. Overall, the audit covered 53 federal organizations including Health Canada.

The audit examined 348 appointments across government and identified 47 unsatisfactory cases. The deputy heads of all audited organizations were provided with an opportunity to acknowledge and comment on the audit results, a summary this a summary of comments of which can be found by visiting: http://www.psc-cfp.gc.ca/adt-vrf/rprt/2008/ex/index-eng.htm#toc34

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Human Resources and Skills Development Canada

Table 8: Response to Parliamentary Committees and External Audits



Response to Parliamentary Committees
A number of Parliamentary Committee Reports relating to the HRSDC portfolio were tabled during the period between April 1, 2008 and March 31, 2009; however, given the effects of the Dissolution of the 39th Parliament and the Prorogation of the 1st Session of the 40th Parliament, HRSDC has tabled two Government Responses during the timeframe identified above by TBS.
  1. Report 3 - Employability in Canada
    • Adopted by the House of Commons Standing Committee on Human Resources, Skills and Social Development and the Status of Persons with Disabilities (HUMA) on March 13, 2008; tabled in the House on April 2, 2008.
    • Government Response: Third Report of the Standing Committee on Human Resources, Social Development and the Status of Persons with Disabilities, "Employability in Canada: Preparing for the Future" was tabled in the House of Commons on July 16, 2008.

    http://www2.parl.gc.ca/HousePublications/Publication.aspx?DocId=3599503&Language=E&Mode=1&Parl=39&Ses=2

  2. Sixth Report - Sharing Canada’s Prosperity – A Hand Up, Not A Handout
    • Adopted by the Standing Senate Committee on Aboriginal Peoples on February 28, 2007; tabled in the Senate on March 20, 2007; and, adopted by the Senate on March 27, 2007.
    • Government Response was tabled in the Senate on April 15, 2008.

The Government Response is not available on the Parliamentary Website



Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)
Commissioner of the Environment and Sustainable Development’s December 2008 Report – Chapter 4

Annual Report on Sustainable Development Strategies

Issue: The Department should have integrated structures and processes to effectively manage the implementation of the Processing Automation Initiative and the Simplification of Program Delivery Document Requirements commitments from the sustainable development strategy and should identify achieved results. The short-term outcomes should be to reduce energy and paper use through service process automation, and decrease service delivery processing requirements.

The audit determined that HRSDC had structures and processes in place to plan, implement and monitor the two 2007-2009 Sustainable Development Strategy activities of the Green Processing commitment and could demonstrate some achieved results. Both components of the commitment have been substantially implemented, and progress is monitored, measured, and reported on internally. Some results have been identified, and plans are in place for ongoing implementation.

Auditor General’s December 2008 Status Report – Chapter 1
A Study of Federal Transfers to Provinces and Territories

Issue: The study of federal government financial transfers to provinces and territories was an illustrative description of contribution funding provided by HRSDC to support labour market development programs. The study noted the new approach to federal support for labour market programs adopted in 2008. It specifically described the enhanced accountability framework and the requirement for independent verification of the incremental nature of federal funding.

The study can be found at:
http://www.oag-bvg.gc.ca/internet/English/parl_oag_200812_01_e_31825.html

Auditor General’s February 2009 Report
Managing Identity Information

Issue: The management of identity information contained in the Social Insurance Register. The Department should collect only identity information that is relevant to program needs, have systems and practices in place to ensure the quality of the identity information collected and that ensure a whole-of-government approach while respecting legal and policy requirements.

The audit noted that the Department has taken significant steps to implement a quality measurement and reporting system for the data in the Social Insurance Register, as well as a quality management strategy for new data as it is entered into the Social Insurance Register when someone applies for a Social Insurance Number.

The government’s response can be found at:
http://www.oag-bvg.gc.ca/internet/English/oth_200902_e_32154.html

Auditor General’s 2009 March Status Report - Chapter 2
The Governor in Council Appointment Process

Issue: The Department should have management systems and procedures that provide for timely Governor in Council appointments.

The Department received updated guidance with respect to the Governor in Council appointment process from the Privy Council Office, including an outline of roles, responsibilities and expectations, specifically regarding selection processes and vacancy management. A review of the processes of the Governor in Council Appointments Unit verified that decisions on appointments and re-appointments are made by the Minister of Human Resources and Skills Development in a timely fashion. Further, Governor in Council Appointments Unit practices include the provision of monthly status reports to the Minister’s Office in which upcoming vacancies are highlighted six months in advance of expiry dates. Current practices are in line with recommendations related to forecasting of vacancies and overall process timeliness.

The audit can be found at:
http://www.oag-bvg.gc.ca/internet/English/parl_oag_200903_02_e_32289.html#hd5e



External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)
Public Service Commission of Canada – October 2008 Report
Government-wide of Executive (EX) Appointments

Issue: The Department’s appointments and appointment processes to and within the Executive Group should comply with the Public Service Employment Act, other governing authorities and policies, the instrument of delegation signed with the Public Service Commission and the appointment values, which form the foundation of the policies and the delegation.

The Public Service Commission committed to taking actions to address the observations made in the audit.

The audit can be found at:
http://www.psc-cfp.gc.ca/adt-vrf/rprt/2008/ex/index-eng.htm

Public Service Commission of Canada – October 2008 Report
Study on Mobility of Public Servants

Issue: This study was to help the Public Service Commission to better understand employee movement trends in the public service, to examine the factors that have influenced employee movement, and to identify lessons learned. The Department participated as a case study on the subject of employee movement within the federal public service.

The audit can be found at:
http://www.psc-cfp.gc.ca/adt-vrf/rprt/2008/mob/index-eng.htm

Privacy Commissioner of Canada – December 2008 Report
Privacy Audit of Canadian Passport Operations

Issue: The audit focused primarily on Passport Canada and Foreign Affairs and International Trade’s management of personal information. However, observations were made concerning the disposal of passport information at one HRSDC location and the physical security of personal information.

The Department will reiterate the importance of the proper disposal of sensitive information with frontline staff and passport information is properly secured and shipped to Passport Canada via secure courier pick-up mail services. Photos left at HRSDC offices will be placed in secure classified shredding waste bins until removal by the disposal shredding company, secure shredding bins for classified waste will be in place in HRSDC offices and certified companies will be utilized to conduct its shredding. All aspects of the passport applications will be returned to the client.

The audit can be found at:
http://www.privcom.gc.ca/information/pub/ar-vr/pc_20081204_e.asp#009

Privacy Commissioner of Canada - February 2009 Report
Privacy Management Frameworks of Selected Federal Institutions

Issue: Although the Department has a robust privacy management framework, it needs to be revitalized and used to its full potential.

Membership in the Privacy Management Framework Steering Committee has been updated and confirmed at the Director-General level. The Chief Privacy Officer and the Assistant Deputy Minister of Policy, Partnerships and Corporate Affairs serve as co-chairs of the Committee. The Privacy Management Framework Steering Committee will comprehensively address privacy governance within its mandate and is discussing options for further revitalization of the Committee.

The Department is committed to reviewing, updating and posting the Privacy Policy and guidelines on each of the Departmental Internet sites.

The Department’s information sharing agreements will be reviewed and a methodology will be developed to update these agreements. A comprehensive inventory of all agreements involving the use and disclosure of personal information will be developed.

The audit can be found at:
http://www.privcom.gc.ca/information/pub/ar-vr/pmf_20090212_e.asp#toc05c

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Indian and Northern Affairs Canada and Canadian Polar Commission

Response to Parliamentary Committees and External Audits



Response to Parliamentary Committees
Government Response to the Sixth Report of the Standing Senate Committee on Aboriginal Peoples, “Sharing Canada’s Prosperity — A Hand Up, Not a Handout”

The Sixth Report of the Standing Senate Committee on Aboriginal Peoples, “Sharing Canada’s Prosperity — A Hand Up, Not a Handout” was tabled in the House of Commons on April 15, 2008.

The Report included the following recommendations: strengthen apprenticeship, literacy and numeracy programs targeting Aboriginal learners; establish a stand-alone economic development agency, including working with provincial and territorial governments; develop a new Aboriginal Natural Resources Economic Development Framework to support the transfer of knowledge and other capacity; settle land claim and treaty land entitlement agreements; establish a land and resource management agency; launch an adequately funded First Nations and Inuit infrastructure program; facilitate partnerships between Aboriginal people and industry, including implementing tax incentives to encourage such partnerships.

Government Response to the Eighth Report of the Standing Senate Committee on Aboriginal Peoples, “Safe Drinking Water for First Nations”

The Eighth Report of the Standing Senate Committee on Aboriginal Peoples, “Safe Drinking Water for First Nations” was tabled in the House of Commons on April 15, 2008.

The Report included recommendations that INAC improve the following elements: provide a professional audit of water system facilities, as well as independent needs assessment with First Nations representation; dedicate the necessary funds to provide for all identified needs of First Nations communities for the delivery of safe drinking water; undertake a comprehensive consultation process regarding legislation options including those set out in reports of the Expert Panel on Safe Drinking Water and the Assembly of First Nations.


Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)
Chapter 4: Child and Family Services (May, 2008).

The Report, tabled in the House of Commons in May 2008, stated that the funding INAC provides to First Nations child welfare agencies for operating child welfare services is not based on the actual cost of delivering those services. It is based on a funding formula that the Department applies nationwide. The formula dates from 1988. It has not been changed to reflect variations in legislation and in child welfare services from province to province, or the actual number of children in care. The use of the formula has led to inequities. Under a new formula the Department has developed to take into account current legislation in Alberta, funding to First Nations agencies in that province for the operations and prevention components of child welfare services will have increased by 74 percent when the formula is fully implemented in 2010.

In addition, the report found that the Department has not defined key policy requirements related to comparability and cultural appropriateness of services and has insufficient assurance that the services provided by First Nations agencies to children on reserves are meeting provincial legislation and standards.

Finally the report outlined that INAC has not identified and collected the kind of information it would need to determine whether the program that supports child welfare services on reserves is achieving positive outcomes for children. The information the Department collects is mostly for program budgeting purposes.

As a result of the findings in the report, the OAG provided ten recommendations to the Department. INAC accepted all recommendations and has since completed an action plan that was approved at the Department’s March Audit Committee and since provided to the OAG.

Chapter 3: Health and Safety in Federal Office Buildings (May, 2009)

The Report, tabled in the House of Commons in May 2009, was a horizontal audit including several Departments. The reported stated that the Departments should ensure that fire safety plans are prepared and administered in accordance with established federal legislation and Treasury Board policies and standards. It also outlined that the Departments should ensure that all evacuation drills are held and should ensure that building fire emergency organizations are established and administered as required by federal legislation and Treasury Board policies and standards.

Each Department responded separately to the three recommendations made in the report. INAC accepted all the recommendations and is currently in the process of implementing them.

Chapter 4: Treaty Land Entitlement Obligations (May 2009)

The Report, tabled in the House of Commons in May 2009, stated that the Department should develop and implement an action plan that sets out how it plans to convert lands to reserve status. In the plan, the Department should clearly identify its next steps, responsibilities, and timelines for actions for each land selection that is to be converted to reserve status. Specifically, the action plan should include details on the Department’s commitment to help First Nations resolve third-party interests, the way data integrity issues will be resolved, and the Department’s plan for developing a consistent file structure to better monitor the status of treaty land entitlement selections.

The Department accepted the recommendation and has since completed the action plan, had it approved at the June Audit Committee, and is in the process of implementing the plan.

Chapter 1: Gender-Based Analysis (May, 2009)

The Report, tabled in the House of Commons in May 2009, outlined the Department as a leader in the realm of Gender Based Analysis. No recommendations were made to the Department.

Chapter 5: Annual Report on Environmental Petitions (May, 2009)

The Report, tabled in the House of Commons in May 2009, outlined a number of issues surrounding the environmental petitions process. No recommendations were made to the Department.


External Audits
(Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)
No reports were held during the period.


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Industry Canada

Table 8: Response to Parliamentary Committees and External Audits


Response to Parliamentary Committees
Competition Bureau Canada officials appeared before the House Agriculture and Agri-Food Committee on April 3, 2008, and May 8, 2008. The Committee was studying “Made in Canada” labelling. Competition Bureau Canada is not responsible for food labelling, but the Canadian Food Inspection Agency had previously used the Bureau’s “Made in Canada claims” guidelines to develop their own labelling regime. The Committee produced a report on food labelling in June 2008. There were no recommendations for the Competition Bureau contained in the report. The Department of Agriculture and Agri-Food and the Canadian Food Inspection Agency are responsible for responding to this report.

Competition Bureau Canada and Industry Canada officials appeared before the Senate National Finance Committee on March 11, 2009. The Committee was studying Bill C-10 (Budget Implementation Act); this Bill contained considerable amendments to the Competition Act. These amendments were in response to the Competition Policy Review Panel Report of June 2008 and a number of previous Committee reports, uncompleted legislative initiatives and public consultations. Bill C-10 received Royal Assent on March 12, 2009.

Competition Bureau Canada officials appeared before the Senate Committee on Banking, Trade and Commerce on March 25, 2009. The Committee was conducting a study on credit card, bank card, and Interac rates and fees. The Committee had not completed its report within the 2008–09 fiscal year.


 


Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)
The Office of the Auditor General tabled 2 reports in 2008–09: Governance of Small Federal Entities and Management of Fees in Selected Departments and Agencies.

2008 December Report of the Auditor General of Canada — Chapter 2 — Governance of Small Federal Entities

Despite their size, small entities can have a significant impact on the health, safety and quality of life of Canadians. This audit defined small entities as federal organizations with fewer than 500 employees or annual approved expenditures of less than $300 million. As publicly funded bodies within the government, small entities need to ensure prudence, probity and effective control over the spending of public funds. Some characteristics of small entities — notably appointment processes, independence and limited capacity — make it more challenging for them than for much larger federal organizations to respond to the management, control and reporting requirements of the government’s central agencies. Good governance requires effective oversight of the organizations that the federal government controls.

The audit examined the governance regime from the centre, focusing on 3 central agencies: the Privy Council Office, the Treasury Board of Canada Secretariat and the Canada Public Service Agency. Activities of the networks that comprise the Community of Federal Agencies, and their interactions with these central agencies, were also considered. In addition, to examine how the governance regime functioned in practice, 3 portfolio departments and two small entities within each portfolio were selected: Industry Canada — the Copyright Board of Canada, and the Social Sciences and Humanities Research Council (SSHRC).

The Audit found that at Industry Canada, the approach to portfolio coordination is in transition. Traditionally, the portfolio affairs office was the main vehicle for dealing with entities, but currently, department units with relevant policy and programming expertise are assuming greater responsibilities. These new arrangements are intended to foster a more direct relationship among departments and the entities in their ministers’ portfolios.

*** No official response was required of Industry Canada.

2008 May Report of the Auditor General of Canada — Chapter 1 — Management of Fees in Selected Departments and Agencies

In their 2006–07 performance reports, federal departments and agencies reported a total of
$1.9 billion in fees collected for everything from a passport to a licence for manufacturing pharmaceuticals. The amount charged for these fees must be related to the cost or the value of what is provided. In determining the amount to be charged for a fee, government organizations also need to consider, for example, what proportion of the cost or value is appropriately borne by the fee payer and what proportion by the general taxpayer through tax revenues. Increasingly, fee payers are challenging the validity of fees, and courts have held that where a reasonable relationship could not be demonstrated between the fee and the cost or value of the fee, the fee represented an unlawful tax and, in a recent Supreme Court case, had to be repaid.

For the purposes of the audit, 13 fees, established by 6 federal organizations (including Industry Canada) responsible for a major portion of the fee revenues reported by the government, were selected. The audit looked at how these organizations established the cost of the fee and determined the amount to be charged. It also looked at how they measured, monitored and reported on the performance of the fee-related activities.

The audit found that Industry Canada determined the initial amount to be charged, according to market value, for 3 of the 4 “spectrum” licence fees we selected in our sample. These fees cover licences for cellular phone services and television signals broadcast via satellite, and facilitate fire, police, ambulance and other public safety communications. Industry Canada took all reasonable steps to estimate the value of these licences. The fees will remain at the current amount until a review of the fees is done and the fees are adjusted. As a result, the Department will need to continue to monitor value and ensure that the fees reflect any related changes. With respect to determining the benefit to the fee payer, the Department indicated that its policy and approach to determining the amount to be charged for these fees was to identify an amount that represented a fair return to the Canadian public for the use of a public resource and an incentive to use the spectrum efficiently.

Recommendations and Industry Canada Response:
*** 1.46 Recommendation: “Industry Canada (radio licence fees)…should…establish formal systems and practices to periodically review these fees. In this review, the departments should consider changing fee-related costs or value, the portion of the fee that should accrue to fee payers and taxpayers respectively, and other factors related to changing circumstances. They should also consider developing a longer-term approach to the fee structure that would enable the fee to be automatically adjusted to reflect these various factors, subject to the requirements of the User Fees Act (1.39–1.45).”
Industry Canada’s response: “Industry Canada agrees with the recommendation and will establish practices to periodically review its spectrum and radio licence fees. The system and practices will take into consideration the factors identified. Following this review, Industry Canada plans to review the fees set in 1994 by the Governor-in-Council under the Radiocommunication Regulations.”

*** 1.73 Recommendation: “Industry Canada…should consider improving the transparency of their fees that were subject to this audit by providing more complete public reporting of their financial and non-financial performance information (1.68–1.72).”
Industry Canada’s response: “Industry Canada agrees with the recommendation and will consider how it might improve the transparency of its spectrum fees, and how reporting of financial and non-financial performance information might be improved. This reporting will be provided in the Department’s 2008–2009 Departmental Performance Report and its 2009–2010 Report on Plans and Priorities.

2008 December Report of the Commissioner of the Environment and Sustainable Development
Chapter 5 — Annual Report on Environmental Petitions

The environmental petitions process is a formal way for Canadians to bring concerns about the environment and sustainable development to the attention of federal ministers and obtain a timely response. The petitions process was created as a result of a 1995 amendment to the Auditor General Act. On behalf of the Auditor General of Canada, the Commissioner of the Environment and Sustainable Development manages the petitions process and monitors responses to ensure that relevant questions and issues raised by Canadians receive a response from federal ministers.

Petition No. 229: Installation of cellular towers in Simcoe, Ontario (Response Date: 2008-04-18)
Petition No. 230: Impact of cellular phone transmitters on human health (Response Date: 2008-04-19)
Petition No. 230B: Follow-up petition on the impact of cellular phone transmitters on human health (Response Date: 2008-11-11)
Petition No. 231: Barrel burning (Response Date: 2008-05-15)
Petition No. 235: Health risks posed by electromagnetic radiation exposure from cellular towers (Response Date: 2008-05-16 )
Petition No. 235B: Follow-up petition on the health risks posed by electromagnetic radiation (Response Date: 2008-11-05)
Petition No. 241: Mercury waste from compact fluorescent lightbulbs entering the environment (Response Date: 2008-09-12)
Petition No. 247: Environmental health impact of electromagnetic radiation (Response
Date: 2008-10-03)
Petition No. 252: Environmental health issues related to a hydroelectric transmission project in Tsawwassen, British Columbia (Response Date: 2008-10-30)
Petition No. 253: Potential adverse health effects from phones using Digital Enhanced Cordless Telecommunications (Response Date: 2008-11-01)
Petition No. 254: Environmental and human health effects of compact fluorescent light bulbs (Response Date: 2008-11-04)
Petition No. 255: Health impact of electromagnetic radiation from telecommunication towers located in close proximity to residential areas (Response Date: 2008-11-06)
Petition No. 255B: Relocation of transmission towers from Triangle Mountain to a non-residential site (Response Date: 2008-12-03)
Petition No. 264: Installation of a radiocommunication antenna system atop the Simcoe water tower in Ontario (Response Date: 2009-01-01)

Industry Canada was asked by the Commissioner of the Environment and Sustainable Development (CESD) to provide updates on follow-up action taken by the Department with respect to recommendations made to the Department in 2003 and 2004 by the CESD related to Sustainable Development Strategies and Strategic Environmental Assessment (SEA). Following are our responses to the CESD:

1. Update 2009: 2004–10 CESD Chapter 4: (related to SEA) Recommendation 4.47

Industry Canada has achieved full implementation of the recommendation. The Department does have a management system in place, including an accountability infrastructure, to support the proper application of the Cabinet Directive on environmental assessment of policies, plans and programs. Industry Canada has an SEA template available on our website which helps officers identify and describe proposals that require a SEA. The Department has developed and implements a tracking system to track all proposals subject to the directive, preliminary scans and detail assessments. The Department regularly provides internal guidance to staff conducting SEAs and provides an annual training course to departmental staff on how to conduct SEAs.

In the spirit of continual review and renewal, however, the Department’s management system, quality control procedures, consultation, communication, follow-up and evaluation procedures could be updated and improved in order to address gaps in the system. Industry Canada commits to undertaking this review and renewal over the current fiscal year, while taking into account the conclusions and recommendations flowing out of the cross-government evaluation of SEA conducted by Canadian Environmental Assessment Agency (CEAA) this past fiscal year. The Department has played a very active role in this evaluation of SEA.

2. Update 2009: 2003–10 CESD Chapter 3 — SDS: Case Studies, Recommendation 3.65

While no specific consolidated report has been produced by Industry Canada on the adoption of, and the economic and environmental benefits associated with, eco-efficiency and environmental technologies in Canada, the Department continues to support studies and projects that examine the sustainability performance of Canadian industry in order to assess and customize its products to address gaps identified.

In fiscal year 2008–09, Industry Canada contracted Stratos Inc. to conduct a study of 7 national and international firms to learn their leading practices with respect to integrating sustainability practices (including eco-efficiency and environmental technologies) into their operations and how they communicate these practices to the public at point of purchase. 4 areas of focus were assessed: product attributes, operational performance, product life cycle, and global and community issues. These materials and a learning tool will be made available on the Industry Canada CSR website during fiscal year 2009–10.

3. Update 2009: 2003–10 CESD Chapter 3 — SDS: Case Studies, Recommendation 3.63

Industry Canada runs an annual one-and-a-half day Sustainable Department Development training course. Each course is attended annually by about 20 officers in the department. Course and trainer evaluations are distributed to participants and each year the course and trainers are highly rated. In the spirit of continual review and renewal, however, we plan to overhaul the course this fiscal year and identify some new speakers to participate in the course.

The hits on Industry Canada’s Corporate Social Responsibility (CSR), SD, Eco-Efficiency (EE) and SEA websites are measured on a monthly basis. We view the hits as an indication of the use of Industry Canada products that are available on our websites. Over fiscal year 2008–09, the sites received the following hits: SD — 26,944; CSR — 80,094; EE — 13,621; SEA — 3,643.

This past fiscal year, Industry Canada conducted work that will lead to the placement of case studies on our CSR website in fiscal year 2009–10. The case studies emerged as a result of contracts with consultants, including Stratos and Strindberg and Associates. The case studies are on 7 leading Canadian and international companies (their integration of sustainability practices into their operations and how they communicate these practices at point of purchase) and BC Hydro’s sustainability-integrated decision-making framework.



External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)
Audit of the Federal Student Work Experience Program and subsequent appointments through bridging mechanisms

Industry Canada was one of 11 federal organizations selected to participate in the Public Service Commission’s Audit of the Federal Student Work Experience Program and subsequent appointments through bridging mechanisms. The objective of the audit was to verify whether 250 Federal Student Work Experience Program (FSWEP) and bridging appointments made between April 1, 2006, and March 31, 2007, were in accordance with the legislative and policy requirements and respected the appointment values. The audit found that FSWEP and bridging files were poorly documented and did not always support selection and appointment decisions. Industry Canada was cited, however, as having a noteworthy practice for putting in place an annual monitoring exercise of staffing files, including bridging appointments.

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Infrastructure Canada

Table 10: Response to Parliamentary Committees and External Audits

Response to Parliamentary Committees

There were no recommendations to Infrastructure Canada from Parliamentary Committees in 2008-2009.

Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)

  • Response to the Auditor General: Nothing to report for the period of 2008-2009.
  • Response to the Commissioner of the Environment and Sustainable Development (CESD):
    1. Chapter 03 - Sustainable Development Strategies Case Studies, October 2003:
      • Update to Recommendation 3.42 - The Infrastructure Canada Program (ICP) is nearing completion and operates under a Federal Governance and Accountability Framework that identifies roles and responsibilities. The ICP funds are more the 95% committed.

        With respect to reporting on the environmental performance of the Infrastructure Canada Program, Infrastructure Canada will identify benefits by category of project activity.

        A summative evaluation will take place within twelve months of the completion of the program in March of 2011. The summative evaluation will assess the full range of results from outputs through immediate and intermediate outcomes and ultimately, where possible, the ultimate outcomes. The summative evaluation will provide thorough reporting on the environmental benefits and will assess the full range of results. The framework for the ICP evaluation is currently under development. Taking into account the timeline of March 2011, the results of this summative evaluation will also be taken into consideration in the context of future programming.
      • Update to Recommendation 3.44 - Project selection processes administered by Infrastructure Canada ensure that the project review criteria are fully considered in the identification of projects that contribute to environmental sustainability.

        The Framework Agreements signed with provinces and territories provide for the development of a framework for reporting to the public on results of infrastructure investments made under the Building Canada Fund.

        Infrastructure Canada will be able to report on specific positive contributions made by the BCF and, to a very limited degree, the Provincial-Territorial Base Fund (PT Base), to infrastructure objectives which are of particular interest to the Government of Canada, namely economic growth, a healthy and sustainable environment, and stronger and healthier communities.

        The Accountability, Risk and Audit Framework (ARAF) for the Building Canada Fund currently indicates that reporting will be done. Examples of Key performance issues include:
        • The extent to which BCF funded projects will advance Canada’s priorities as defined in the project review criteria; and
        • The extent to which BCF approved projects support environmental priorities.
      • Examples of Key Indicators corresponding to the above issues include:
        • Number and reach of BCF funded projects that set targets to meet the criteria defined in the program terms and conditions and agreed to provide a report on Project Outcome Results;
        • Number and reach of approved projects that have received environmental approvals;
        • Number and reach of approved projects that will result in environmental enhancements;
        • Number of initiatives under accepted PT Base Annual Capital Plans that are in categories that normally result in environmental enhancements; and
        • INFC is continuing to work with federal delivery partners to review and refine business processes that capture reporting of benefits for ICP, MRIF and CSIF. It must be recognized, however, that these programs are distinct in need, scope, approach and implementation. Measures that are developed must reflect the needs and capacities of federal partners, and particularly the unique needs and capacities of municipalities.
      • Program Operations is planning to develop an initiative that can draw on lessons learned from the ICP projects and program, as well as other infrastructure programs. This initiative will be used to ‘harvest’ knowledge gained, and support future decision-making on infrastructure projects.
    2. Climate Change Audit:
      Advised January 22, 2009, that the Commissioner of the Environment and Sustainable Development (CESD) would be starting a horizontal performance audit on Climate Change Adaptation and Governance, for reporting by the CESD in spring 2010.

      Representatives from Infrastructure Canada’s Internal Audit and Program areas met with the CESD audit team on May 11, 2009 to commence the audit and exchange information and documentation required to assist the CESD audit team in their planning work and development of an Entity Plan Summary.

External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)

An external audit was conducted by the Public Service Commission (PSC), titled Audit of Infrastructure Canada. The audit was a human resources (HR) audit that examined the HR staffing practices at Infrastructure Canada.

Infrastructure Canada’s People Management Committee has reviewed and validated the draft audit findings on May 22, 2009, and is awaiting the draft audit report from the Public Service Commission. The Management Response to the draft audit report will follow.

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National Defence

Responses to Parliamentary Committees and External Audits


Response to Parliamentary Committees
Recommendation Government Response/Commitment Status
2nd Report of the Standing Committee on National Defence, 39th Parliament, 2nd Session, "Procurement and associated processes" (Adopted by the Committee on January 31, 2008; Presented to the House on February 7, 2008)
Original report: http://www2.parl.gc.ca/HousePublications/Publication.aspx?DocId=3240298&Language=E&Mode=1&Parl=39&Ses=2"
Government response: http://www2.parl.gc.ca/HousePublications/Publication.aspx?DocId=3546108&Language=E&Mode=1&Parl=39&Ses=2
1. These ten points (proposed by a Committee witness) may also be used by the Government as fundamental guiding principles in the reform of the defence procurement system. The Government recognizes that this is an area of considerable complexity and importance. The government intends to continue reform in order to pursue a fair, open and transparent procurement process and one that ensures that the taxpayer's money is invested appropriately and diligently. (Full response available online).
  1. Statements of Requirements. No change
  2. Early Industry involvement. The Department has initiated project ACCORD to examine the establishment of a Government-Industry Centre for Capability Analysis (similar to the successful Australian and UK models). Project ACCORD is scheduled to initiate a Request for Proposal for the Options Analysis phase of the project in the August timeframe. This Options Analysis will examine possible impediments to the establishment of such a mechanism such as protecting Intellectual Property Rights and preserving an environment conducive to competition.
  3. Integrated Project Teams. No change. In terms of other innovative approaches to account for the experience base through attrition and cuts that have occurred, realignment of scarce resources into two major project divisions to oversee key transformation projects has been achieved. These divisions act as centres of expertise providing focused, highly skilled personnel that are capable of managing complex acquisitions.
  4. Risk. Piloting of the new policy remains ongoing.
  5. Performance Specs. As a result of utilizing performance specifications and implementing other procurement reforms, timeframes for the acquisition of materiel were reduced from 107 months to less than 48 months.
  6. Vendor performance. The Department is continuing work on finalizing a Vendor Performance measurement process specific to defence acquisitions that would build upon efforts currently underway in this area by Public Works and Government Services Canada (PWGSC).
  7. Procurement strategy. No change.
  8. Defence industrial strategy. Work continues on developing ways to better link defence spending as outlined in the Canada First Defence Strategy (CFDS) to domestic economic benefit as well as developing a structured approach to strategic technology development. During the Fall of 2009, DND along with Industry Canada, PWGSC and the Canadian Association for Defence and Security Industries will hold a series of "Engagement Events" with defence related industries across Canada aimed at better understanding industry's concerns and priorities.
  9. Contractor incentives. No change.
  10. Funding stability. No change.
2. The Department of National Defence investigate ways of making sole source contracting more transparent and accountable, with the aims of substantially reducing wait times for major capital projects necessary for Canada's national security. The Government acknowledges the sensitive nature of sole-source procurement and is committed to improving Parliament's and Canadians' understanding of this process. The Government Contracts Regulations (GCRs) stipulate that competitive tendering should be the norm but do also recognize the legitimate need for the Government to sometimes enter into sole-source contracts. In fall 2007 the Government formally implemented an additional level of scrutiny to address the perception of a lack of fairness and transparency in some sole-source transactions. (Full response available online) Sole source is typically used as a last choice and is subject to national and international trade agreements and the Government Contracts Regulations. The latter recognizes only four situations in which sole sourcing may be considered; pressing emergency, estimated expenditure does not exceed $25,000, or in certain specific situations $100,000; not in the public interest to solicit bids and only one person is capable of performing the contract.
3. Out of concerns for transparency and accountability, the National Defence Capability Plan be made public and tabled with the Standing Committee on National Defence by the end of the current fiscal year. On May 12th, 2008, the Government unveiled the Canada First Defence Strategy (CFDS), its comprehensive plan to ensure the Canadian Forces (CF) have the people, equipment, and support they need to meet Canada's long-term domestic and international security challenges… This announcement complements the significant steps already taken by the Government to strengthen the CF. The CFDS will expand the Regular Force to 70 000 and the Reserve to 30 000, improve key CF infrastructure, increase the overall readiness of the CF and proceed with major fleet replacements projects: surface combatant ships, maritime patrol aircraft, fixed-wing search and rescue aircraft, fighter aircraft, and land combat vehicles and systems. By providing long-term funding stability to the CF and by setting the foundations for a new relationship with industry, the CFDS will allow for greater transparency and accountability in the defence procurement process. Action on this recommendation is completed. The public has full access to the CFDS and to announcements of individual initiatives that stem from the CFDS are opened for competition or development or are completed.
4. Further to the basic elements of the procurement process that the Defence Capability Plan be considered a foundation of that process.

To respond to ongoing and future requirements, the Canadian Forces are transforming and modernizing their maritime, land, air, and special operations forces to meet the challenges of the 21st century. To this end a comprehensive investment plan is being written to implement the CFDS. This plan will define resource allocation plans for equipment, personnel, infrastructure and other essential contributions necessary for the fielding of new equipment and capabilities over the next ten years.

In addition, the formulation of the investment plan is being greatly influenced by the introduction of Capability Based Planning within DND. The Department is currently completing a comprehensive comparison of current force structures and capabilities against the identified needs of the future in order to produce a new strategic capability roadmap. The roadmap will describe a range of capability alternatives and options to address any identified gaps. The alternatives and choices provided in the roadmap are expected to help decision makers to determine what the CF will need to meet the challenges of the evolving security environment. Once agreed, these capability choices will be further articulated and funded in the investment plan. The new roadmap is expected to be ready by mid to late 2008.

This recommendation was accepted and its implementation is completed.

While the Defence Investment Plan was advancing within the Department's internal governance process at the end of the fiscal year, it was approved by Treasury Board on 11 June 2009. This document provides a ten year view of defence investment. This key reference document is used to guide defence planning and internally manage programme resource allocation.

A capability based planning process (CBP) has been adopted by Defence. As part of the CBP, a first version of the strategic capability roadmap was completed in mid-2008. This roadmap was a decision support tool for production of the Investment Plan (IP). A cyclical process of revision and updating of the roadmap and investment plan is being adopted.

5. All major crown projects valued at more than $100M proposed by the Department of National Defence be reported to the Standing Committee on National Defence for examination before the contract is awarded.

The Government notes that the Committee has made this recommendation twice before, but remains of the view that its current reporting to Parliament on defence programs, operations and services, including its provision of information on major crown projects, is fully adequate. In the vast majority of cases, information on these projects is provided to Parliament, and is therefore available to the Committee, well before the contracting stage. To inform Parliament, the Government relies on reporting mechanisms already in place such as the tabling of Main Estimates and Reports on Priorities and Planning, in which the details of major crown projects are provided. At the request of committees, the Minister of National Defence, other Ministers and senior officials appear before Parliament to explain major crown projects proposed by the Department of National Defence.

The release of the CFDS will provide Parliament and Canadians with further insight into the Government's plans. The Government reiterates its commitment to have Ministers and officials appear to discuss all procurement projects of interest to the Committee, and we will continue to cooperate with Parliament in its oversight of defence procurement.

No change.
6. The Government of Canada investigate ways of changing Department of National Defence procurement processes with the aim of substantially reducing procurement wait times for major defence capital projects necessary for national security. This re-evaluation should include investigating an "in-house" departmental procurement process (i.e. a Defence Department procurement agency), an open and transparent sole sourcing process where appropriate, and a heavier reliance on buying "off the shelf" equipment when suitable.

The Government continues to make improvements to defence procurement policies and processes, and appreciates the Committee's acknowledgement of the successes to date. We can and will do more to simplify and shorten processes while maintaining appropriate safeguards and controls to ensure that Canadians obtain best value from defence spending, and that defence acquisitions are done with as much transparency as possible and subject to adequate checks and balances.

The Committee has correctly assessed that the concept proposed by some to fundamentally restructure the present relationship between DND and PWGSC and create a defence procurement agency is a very complex issue with significant risks on both sides of the argument.

Significant progress has been achieved in the last two years, through collaborative effort on the part of the departments and agencies involved, to reduce the timelines to procure military equipment. In the past, it has taken an average of nine years from the identification of need to contract award. The Government is well on its way to reducing the average time it takes to reach contract award to less than four years, and is committed to continuously improve the efficiency of military procurement.

As noted in the Government's response to Recommendation 2, we are fully committed to open and transparent processes for both competitive and non-competitive procurements.

The Government agrees with the recommendation to purchase mature "off the shelf" solutions wherever appropriate and continues to follow this approach whenever possible. (Full response available online)

Through the institution of a series of procurement reforms, the Department was able to deliver on requirements in a most expeditious fashion. For example, timeframes for the acquisition of materiel were reduced from 107 months to less than 48 months. This was achieved through implementation of the following reforms:
  • Minimization of technical specifications;
  • Realignment of scarce resources into two major project divisions to oversee key transformation projects. These divisions act as centres of expertise providing focused, highly-skilled personnel, capable of managing complex acquisitions;
  • Use of high-level, performance driven military specifications whenever possible;
  • Assessment of proposals based upon best overall value; and
  • Establishment of long term, domestic-based, in-service support contracts in conjunction with system acquisitions, with a single entity being accountable for system performance and availability.
7. When large capital projects are awarded the Department of National Defence provide a clear public accounting of why certain contractors were chosen over others, with the obvious exception of classified and proprietary information.

The Government already provides as much information as it can concerning the selection of contractors to meet both defence and non-defence requirements. The Committee will understand that the Government is significantly constrained in its ability to publicly release details of contractors' bids and the analysis of those bids by officials, as the bid documents and their contents are proprietary to the bidders. PWGSC manages the bidding process and is responsible to ensure that solicitation documents clearly describe the bid evaluation process and all selection criteria, including terms and conditions, Industrial Regional Benefits, operational requirements and technical requirements. Non-successful bidders are offered the opportunity to meet with PWGSC and DND representatives to review the evaluation of their bids and gain an understanding of how they were rated and why. They are also advised of the independent redress mechanisms available to them if they feel that the bid process was flawed or unfair. The Government views this system, which has been in place for many years, as providing the best combination of transparency of process and protection of bidders' proprietary information or third-party confidential information.

The Department of Public Works and Government Services Act was amended in May 2008 to create the position of Procurement Ombudsman to ensure greater fairness, openness and transparency in procurement. (Full response available online).

No change.
8. The Department of National Defence and the Department of Foreign Affairs and International Trade continue discussion with the US Department of State to put in place a system that can be considered just for all Canadian citizens and landed immigrants.

The Government agrees with this recommendation and is pursuing discussions with the US to this end.

The United States' International Traffic in Arms Regulations (ITAR), administered by the State Department, regulates the export of militarily sensitive defence articles and services from the United States. For decades, Canada has enjoyed special status as the only country with specific exemptions under these regulations. However, as discussed in the Committee's Report, following the events of 9/11 ITAR provisions were applied more stringently to remaining licensable export authorizations, especially as regards restrictions on dual-nationality provisions. In practice, this has meant that Canadian citizens born or with nationality from one of about twenty-four proscribed countries were generally denied access to ITAR controlled goods or information. This dual-nationality restriction is inconsistent with the application of the Canadian Charter of Rights and Freedoms.

The priority of the Government of Canada is to continue discussion with the Department of State in order to find comparable long-term solutions for other federal government departments with similar requirements and Canadian industry. The Committee will understand that the issue is complex and will likely take some time to fully resolve to the satisfaction of the Government and Canadians. (Full response available online)

Limited but measured progress has been made to date. Recent internal initiatives by the U.S. government have raised the possibility of a potential multi-lateral solution on ITAR that could address at least some aspects of Canada's concern. The Committee will understand that this issue is particularly complex and may take some time to fully resolve to the satisfaction of the Government and Canadians.
9. The Government continue to evaluate the new practice (single point of accountability contracting), taking into consideration the intention to sustain, promote, and enhance Canadian regional industries and their participation.

The Government acknowledges the concerns raised regarding "single point accountability contracting" and appreciates the Committee's support for taking the time to properly gauge the potential impacts. We will continue to evaluate all of our procurement strategies to ensure that they remain relevant to current national and international conditions, and deliver the best outcomes for the country.

The "single point accountability" or "total solution" procurement strategy has been adopted in certain acquisitions to address both the reality of a global trend towards tighter control by rights owners over the transfer and use of their Intellectual Property, and a number of cases where the separation of equipment acquisition and in-service support contracts has created costly and difficult problems for the Department of National Defence. In some instances these have affected Canadian Forces operations.

The Government will continue to leverage long-term, high quality work opportunities for Canadian industry through industrial and regional benefits (IRBs). The IRBs associated with these in-service support contracts will provide opportunities for Canadian industry to participate on major defence procurements for at least the next twenty years. This will assist in ensuring the long-term viability of the Canadian industry's in-service support capability.

No change.
1st Report of the Standing Committee on National Defence, 39th Parliament, 1st Session, "Canadian Forces in Afghanistan" (Adopted by the Committee on June 12, 2007; Presented to the House on June 18, 2007)
Original report: http://www2.parl.gc.ca/HousePublications/Publication.aspx?DocId=3034719&Language=E&Mode=1&Parl=39&Ses=1
Government response: http://www2.parl.gc.ca/HousePublications/Publication.aspx?Language=E&Mode=1&Parl=39&Ses=1&DocId=3077584&File=0
5. DND should review the need for some sort of flexible decompression programme for soldiers going home on midtour leave.

DND currently runs an end of tour Third Location Decompression program to provide personnel with an opportunity to achieve a sense of closure to the mission and to prepare them for their return home. Building on pre-deployment briefings, this program increases awareness of operational stress injuries and provides information on what type of help is available. However, five years of research, literature reviews and experience in the area of deployment health indicate that there is no evidence in the scientific literature to suggest that a decompression program decreases the probability of developing, or increases the chance of recovering from, an operational stress injury. National Defence is continuing to evaluate the benefits of the end of tour Third Location Decompression program.

Equally, there is no evidence that a program to prepare soldiers for mid-tour leave would have any significant impact on their chances of developing, or recovering from, an operational stress injury. Moreover, instituting a mid-tour decompression program would create logistical and operational concerns. Currently, the CF aim to have personnel going on mid-tour leave spend a minimum of one day at an intermediate staging base located in Southwest Asia before starting their leave to allow soldiers a period of adjustment from the high operational tempo and stress in a secure environment. Health services and personnel support are available during this time if soldiers require assistance before their departure. As soldiers on a six month tour receive 18 days of mid-tour leave, the Government believes this short break offers soldiers accessible support if needed without unnecessarily reducing the time spent with their friends and families.

DND continues to conduct an end of tour Third Location Decompression (TLD) program to provide personnel with an opportunity to achieve a sense of closure to the mission and prepare them for their return home as an integral component of the re-integration process. While it remains that there is no evidence in the scientific literature to suggest that a decompression program decreases the probability of developing, or increases the chance of recovering from, an operational stress injury; there is sufficient evidence to suggest that TLD is well received by CF members and that the vast majority feel the program is warranted. Indeed, in surveys of 10,598 CF members that attended TLD thus far, 83% recommended the TLD for future rotations. In a follow up 4 - 6 months later on a subsample, 83% believed the TLD made reintegration easier for them, 71% felt it made them realize that there is nothing wrong with seeking help for a mental health problem, 67% felt it helped them readjust to a Canadian way of life and 67% felt it made reintegration easier for their family. As such, DND deems the program a valuable component of assisting CF members with re-integrating back to routine life, post deployment, and the Department continues to evaluate all elements of the program, and its merits on a recurring basis.

The commitment, with respect to mid tour leave, remains extant. The CF aim to have personnel going on mid-tour leave spend a minimum of one day at an intermediate staging base located in Southwest Asia before starting their leave. This allows soldiers a period of adjustment from the high operational tempo and stress in a secure environment. Health services and personnel support are available during this time if soldiers require assistance before their departure.

6. The government should recognize the critical and growing work done by the Operational Stress Injury Social Support Network and support it with appropriate funding and other resources, so that it can keep up with the growing need of caring for returning Afghanistan Veterans and their families. The Government recognizes the critical work being done by the Operational Stress Injury Social Support (OSISS) network. Since the launch of the OSISS network in February 2002, National Defence funding for OSISS initiatives has increased every year. In 2006, the program launched a Bereavement component to support families who lost a loved one. In fiscal year 2007-2008 alone, the Government approved a 25% increase in Department's funding for OSISS. DND implemented a regional management structure to the program in March 2009 recognizing the importance of supporting front line staff and to create a more robust case management capacity within the program. A comprehensive strategy has now been developed leveraging the success of OSISS which will see the development of a Canadian Peer Based Mental Health Initiative which is fully supported by the CF Surgeon General's office and about to be formally approved by the Chief of Military personnel. This strategy includes the development of a comprehensive education/prevention initiative to mitigate Operational Stress Injuries as well as general Mental Health problems, decrease stigma, provide tangible tools for leaders to intervene at their levels and remove many of the existing barriers to mental health care.
12. The Minister of National Defence should appear at least four times a year before the Standing Committee on National Defence, to provide a televised situation report, outlining the status, activity and effect of all Canadian Forces operational missions being conducted at the time. The Government recognizes and supports the principles of ministerial accountability and responsibility to Parliament, including responding to parliamentary committee questions on the Government's policies, programs and activities. The Minister of National Defence has always worked to accommodate committee requests for appearances and will continue to do so in the future. However, designating a specific number of appearances in advance would be arbitrary and, depending on the tempo of CF operations and developments in Afghanistan, may not be the most effective way to provide information to the Committee. The Government of Canada, including DND, is firmly committed to keeping the Standing Committee on National Defence properly informed of the status of the mission in Afghanistan. At the request of the Standing Committee on National Defence, the Minister appeared on 9 February 2009 with senior departmental officials on the Supplementary Estimates (B). During this appearance he took a number of questions from Committee members on the Canadian mission in Afghanistan.
13. In months during which the Committee is not traveling and in which the Minister does not appear, a Canadian Forces senior officer should continue to appear before the Committee to present a briefing on the mission status, activity and effect of all ongoing Canadian Forces operational missions since the last report and provide a view of what can be expected in the next month. During the last year, National Defence accommodated the committee's request to provide a senior officer to deliver bi-weekly and later monthly operational briefings to the committee. National Defence will continue to provide such briefings to the committee.

At the request of the Standing Committee on National Defence, senior military officials provided operational briefings on the Canadian mission in Afghanistan to the Committee on the following occasions:

9 March 2009: Brigadier-General Champagne, Director-General Operations, Strategic Joint Staff
12 June 2008: Brigadier-General Atkinson, Director-General Operations, Strategic Joint Staff
15 May 2008: Brigadier-General Atkinson, Director-General Operations, Strategic Joint Staff
10 April 2008: Brigadier-General Atkinson, Director-General Operations, Strategic Joint Staff

  • Senior leadership of the Strategic Joint Staff remain ready to present to the Standing Committee on National Defence (NDDN), and have done so a number of times. Appearances to end March 2009 were:
    • 2 March 2009
      RAdm Davidson - Director of Staff Strategic Joint Staff -
      Topic: Vancouver 2010
      Topic: CF Engagement in Afghanistan
    • 11 March 2009
      Cmdre Gardam - Director General Plans Strategic Joint Staff -
      Topic: Arctic & Climate Change
16. The Standing Committee on National Defence should visit the Canadian Forces in Afghanistan at least once annually, at an appropriate time, in order to review the status of the mission at that time and any progress being made. Approval for travel must be sought from the House of Commons and the travel funds are part of a separate budget request. While the Government supports the idea of annual visits in principle, operational and security considerations may affect the timing of any visit. For example, increased operational tempo could limit the availability of personnel the committee might wish to meet, thereby making it difficult for the committee to achieve the strategic objectives of its visit at that particular time. Visits may also be affected by the availability of air transport and accommodation, and be subject to modification due to operational priorities. The Department of Foreign Affairs and International Trade is the lead department for consideration of any VIP travel within a nation outside of Canada, including Afghanistan. The Department of National Defence works to implement travel requests to theatre as approved by the Department of Foreign Affairs and International Trade and must respect other restrictions as dictated by the Government of Afghanistan or NATO. The Standing Committee on National Defence traveled to Afghanistan from 25-27 May 2008.
19. The government should increase the Canadian Forces contributions to Afghan National Army training so that, as the Afghan National Army grows and matures, higher level collective training of new kandaks can be conducted prior to real operations.

The Government recognizes the importance of increasing its contribution to Afghan National Army training; the conditions are now right for Canada to redouble its training and mentoring initiatives and to focus that effort on achieving results in Kandahar Province to reinforce our security, development and reconstruction achievements. Since 2006, Canada has fielded a large Operational Mentoring and Liaison Team (OMLT) in support of the 1st Kandak of the 205th Brigade based in Kandahar Province. With newly formed Kandaks arriving in Kandahar Province in July 2007, Canada augmented its contributions to ANA training by increasing the number of OMLTs to six and assigning them responsibility for three infantry Kandaks, a Combat Support Kandak, a Combat Service Support Kandak, and a Brigade Headquarters. These new OMLTs will be instrumental in raising the operational effectiveness of the recently arrived ANA units to measurable proficiency standards such that they can first participate in International Security Assistance Force (ISAF) missions in support of Joint Task Force Afghanistan, and in time, lead security operations.

The Canadian effort is fully consistent with recent calls by NATO for increased contributions to ANA capacity building, in particular through the provision of Operational Mentoring and Liaison Teams. NATO has expressed its satisfaction with Canada's increased efforts in this respect.

Decisions regarding future levels of Canadian contributions to ANA training will be determined by the ANA's progress and capacity, CF operational requirements and assistance being provided by allies. (Full response available online)

The Government recognizes the importance of increasing its contribution to Afghan National Army training; the conditions are now right for Canada to redouble its training and mentoring initiatives and to focus that effort on achieving results in Kandahar Province to reinforce our security, development and reconstruction achievements. Since 2006, Canada has fielded a large Operational Mentoring and Liaison Team (OMLT) in support of the 1st Kandak of the 205th Brigade based in Kandahar Province. With newly formed Kandaks arriving in Kandahar Province in July 2007, Canada augmented its contributions to ANA training by increasing the number of OMLTs to six and assigning them responsibility for three infantry Kandaks, a Combat Support Kandak, a Combat Service Support Kandak, and a Brigade Headquarters. These OMLTs are instrumental in raising the operational effectiveness of the ANA units to measurable proficiency standards such that they can participate in International Security Assistance Force (ISAF) missions in support of Joint Task Force Afghanistan, and lead security operations.

The Canadian effort is fully consistent with recent calls by NATO for increased contributions to ANA capacity building, in particular through the provision of Operational Mentoring and Liaison Teams. NATO has expressed its satisfaction with Canada's increased efforts in this respect.

Decisions regarding future levels of Canadian contributions to ANA training will be determined by the ANA's progress and capacity, CF operational requirements and assistance being provided by allies. In that respect, we are planning to add an OMLT in 2010 which will be assigned to a fourth infantry Kandak that is being formed to operate in Kandahar Province.

11th Report of the Standing Committee on Public Accounts, 39th Parliament, 1st Session, "Chapter 2, National Defence - Military Recruiting and Retention" of the May 2006 Report of the Auditor General of Canada, (Adopted by the Committee on November 30, 2006; Presented to the House on December 7, 2006)
Original report: http://www2.parl.gc.ca/HousePublications/Publication.aspx?DocId=2560007&Language=E&Mode=1&Parl=39&Ses=1
Government response: http://www2.parl.gc.ca/HousePublications/Publication.aspx?Language=E&Mode=1&Parl=39&Ses=1&DocId=2830673&File=0
2. That the Department of National Defence report progress in the implementation of its action plan to strengthen the recruitment and retention of military personnel in its annual Departmental Performance Report, beginning with the Report for the period ending 31 March 2007. The Department should also report progress in implementing its national recruiting attractions plan as well as its strategic guidance on national recruiting. In making this information available to Parliament, the Department must make clear reference to the outcomes that are being achieved. The Department of National Defence will ensure that the information identified in this recommendation is included in its annual Departmental Performance Report beginning with the report for the period ending 31 March 2007. The National Attractions Plan is embedded in the CF Recruiting Group's (CFRG) Annual Operations Plan, which has been published for the past three years. Recruiting targets for fiscal year 2007-08 were achieved and for fiscal year 2008-09 CFRG continued to improve on the enrolment targets for Priority Occupations. Also of note, the Strategic Guidance on National Recruiting was published in February 2007.
3. That the Department of National Defence establish a formal commitment to process applications for membership in the Canadian Armed Forces within thirty days, ensure that all applicants are made aware of that commitment and report its progress in meeting those goals in its annual Departmental Performance Report. The Government will continue to explore additional opportunities to streamline applicant processing and is progressing with the development of a robust performance measurement system based on the Treasury Board framework for service standards. Progress in meeting the goals identified above will be included in the annual Departmental Performance Report for the Department of National Defence, beginning with the report for the period ending 31 March 2007. Attainment of the goal for applicant processing of 30% completed in 5 days and 70% in 30 days continues to be a significant challenge. Improvements were made in applicant service, eliminating waiting time and in the prioritization of processing. While the Commanding Officers of Recruiting Centres have been given the authority to conduct parallel processing in order to maximize the use of their resources at any given time and ensure concurrent activity, delays due to difficulties in resolving issues discovered in processing such as medical fitness questions requiring specialist follow-up, further information from applicants or confirmation of pre-security screening status continue to impede significant improvement in average processing times.
8. The Department of National Defence determine the rate of attrition for female members of the Canadian Forces and, in its exit surveys, seek to establish which factors prompt female members to leave the Forces before full service is completed. The results, along with corrective measures taken to encourage women to complete their full service should be reported in the Department's annual Performance Reports, beginning with the Report for the period ending 31 March 2008. A comprehensive survey analysis that will be conducted in the fall of 2007 will allow the Government to better understand the reasons female members of the Canadian Forces decide to leave the military. Should trends be identified that indicate a need for change, the Government will initiate appropriate corrective measures. The results of this survey analysis, together with any corrective measures undertaken, will be reported in the Departmental Performance Reports, beginning with the report for the period ending 31 March 2008.

The CF Retention Strategy was approved by the Armed Forces Council in March 2009 and includes six lines of operations and 43 initiatives. The main lines of operations are Career/Employment Management, Career/Family Balance and Basic Training. Four of the initiatives have been implemented and the rest will be implemented over the next two years. The strategy is based on CF attrition research findings and is designed to address attrition issues and increase retention at two specific points. The first one is attrition occurring during the first year of service (YOS) and the second is attrition occurring at and after 20 YOS.

Female Attrition Rates for the CF Regular Force


Fiscal year Officers Non-Commissioned Members
2001/2002 4.7% 6.9%
2002/2003 6.5% 6.7%
2003/2004 6.6 % 6.5%
2004/2005 5.5% 6.3%
2005/2006 6.0% 6.2%
2006/2007 5.0% 8.1%
2007/2008 6.9% 9.8%
2008/2009 5.6% 8.1%

The female attrition rates in fiscal year 2008-09 are lower then that for men. The male rates in 2008-09 were 6.9% for officers and 9.3% for Non-Commissioned Members (NCM). A study examining retention of women in navy occupations is being conducted.

9. The Department of National Defence begin to report the results of the exit surveys it conducts among members of the Canadian Forces in its Departmental Performance Reports beginning with the Report for the period ending 31 March 2007. References to the methodology and scope of the surveys should be included. The Department of National Defence will ensure that the information identified in this recommendation is included in its annual Departmental Performance Report. However, since the comprehensive analysis of survey results will not commence until the fall of 2007, the reporting of these results can only begin with the report for the period ending 31 March 2008. The Exit Survey is given to all Regular Force members who are leaving the CF voluntarily. Survey completion is voluntary. Analysis of Exit Survey data from 2005 to 2008 has begun. The objective of the analysis is to assess departing members' satisfaction (agreement) with several organizational issues as well as determine the extent to which these organizational issues and dissatisfiers influence their decision to leave the CF. Final results will be formally reported next year by the newly stood up team within Defence dedicated to the Attrition and Retention research and analysis.
10. That the Department of National Defence establish a target for the maximum acceptable rate of attrition of its trained effective strength and monitor the performance of the package of measures it has instituted to meet that target. The Department should begin to report its progress in its annual Departmental Performance Report beginning with the report ending 31 March 2007. The Government will include data regarding attrition rates in the Department of National Defence annual Departmental Performance Report beginning with the report ending 31 March 2007. However, the data will be based on trend analysis as opposed to pre-determined targets.

During fiscal year 2008-2009, the CF set the Strategic Intake Plan at its highest level in many years and sought to recruit 7,995 personnel, up from 6,716 during 2007-08. Actual recruiting intake of 7,701 personnel resulted in an overall success rate of 96.3%. In order to help achieve the recruiting target for this fiscal year, the Department over-recruited for the infantry occupation by 44 percent. Once over-recruiting of the infantry occupation is factored out, the recruiting success rate was 88% of the established target.

Projected attrition for the year was 6,250 personnel; however, actual attrition was 6,217 personnel, for a 12-month average attrition of 9.1%. A decline in attrition was observed in the 3rd and 4th quarters of fiscal year 2008-09, with voluntary attrition in particular showing a downward inflection over the last 6 months of the fiscal year. Although it is too early to make a causal linkage this downturn coincided with the economic downturn.

As a result of continuing success in recruiting and lower than forecast attrition, force growth this past year was approximately 1,494 personnel - more than double the growth in the previous year, which was 628 personnel. Regular Force strength at fiscal year-end was 65,897 personnel and the CF is on track to meet the 2011-12 growth target of 68,000. Successes during the past fiscal year are the result of Canadian Forces Recruiting Group (CFRG) and the Environments to increase recruiting numbers and the Canadian Forces Leadership Recruit School (CFLRS) Retention Strategy that is starting to result in a reduction in Basic Military Qualification (BMQ) attrition. Should the external labour market experience continued and protracted deterioration, reduced attrition may be seen.

15th Report of the Standing Committee on Public Accounts, 39th Parliament, 1st Session, "Chapter 5, Relocating Members of the Canadian Forces, RCMP, and Federal Public Service" of the November 2006 Report of the Auditor General of Canada (Adopted by the Committee on May 16, 2007; Presented to the House on May 29, 2007)
Original report: http://www2.parl.gc.ca/HousePublications/Publication.aspx?DocId=2955368&Language=E&Mode=1&Parl=39&Ses=1
Government response: http://www2.parl.gc.ca/HousePublications/Publication.aspx?Language=E&Mode=1&Parl=39&Ses=1&DocId=3077631&File=0
5. That the Department of National Defence, the Royal Canadian Mounted Police, and Treasury Board Secretariat include, in their annual Departmental Performance Reports, references to the Integrated Relocation-Program as it relates to their employees. Information on the numbers of employees using the Program, the costs, and the extent to which the purposes of the Program are being achieved must be included. This performance information must be included in DPRs beginning with Reports for the period ending 31 March 2008. The Government accepts this recommendation.

The purpose of the Integrated Relocation Program (IRP) is to relocate CF personnel and their families in the most efficient fashion and at the most reasonable cost to the public while having a minimum detrimental effect on the employee and family, and on departmental operations.

During fiscal year 2008-09, the CF authorized the service provider, Royal Lepage Relocation Services (RLRS), to effect relocations for 15,500 personnel. Records indicate that the administration fees paid to RLRS for providing relocation services totalled just under $26.5 million, including GST. The summation of the flow through costs for reimbursements made to CF personnel for relocation benefits were slightly greater than $240 million.

The CF IRP policy manual that was completely re-written in fiscal year 2007-08 for the policy year 2008-09 was very successful. Further adjustments were made to the IRP provisions for FY 2009-10 with the goal of making the program more flexible and providing increased options to members. Surveys administered regarding the level of satisfaction CF members have with the program indicated that the majority of the people are satisfied with the program. Work is nearly complete on the preparation of the Request for Proposal to re-tender the relocation contract through PWGSC for effect 1 December 2009.



Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)

Office of the Auditor General (OAG)

During the reporting period, the Auditor General tabled one Chapter in Parliament that included recommendations directed at the Department of National Defence and the Canadian Forces - "Support for Overseas Deployments" tabled in May 2008. In March 2009, the Auditor General tabled "National Security: Intelligence and Information Sharing" which involved the Department and the CF. However, DND was not the lead department for this Chapter, and none of the audit recommendations required a response from DND.

Also during the reporting period in response to the annual request by the OAG, National Defence provided updates on the status of all OAG audit recommendations tabled in Parliament during the five-year period 2002-03 to 2006-07.

In the Chapter entitled "Support for Overseas Deployments", the Auditor General concluded that despite shortcomings in the supply chain, no reports of supply problems that significantly affected operations were identified. However, this was found to be largely due to the high level of dedication and hard work of CF personnel. The Auditor General also concluded that unless certain supply chain deficiencies are addressed, the Department's ability to provide timely and appropriate support could be at risk over time.

The Chapter entitled "National Security: Intelligence and Information Sharing" was a follow up to a November 2003 Audit Observation and the March 2004 Chapter on "National Security". The Auditor General examined the progress made by 14 departments and agencies, including the DND/CF and Communications Security Establishment Canada, that are involved in the management and sharing of intelligence information. For just over half of the original recommendations, progress was listed as satisfactory.

These two Chapters, including departmental responses to the Auditor General's recommendations, can be accessed on the Auditor General's website at the following link: http://www.oag-bvg.gc.ca/internet/English/parl_lpf_e_1193.html.



External Audits

No non-OAG external audits specific to the DND/CF were reported on during 2008-09.

Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages.


Sources: Assistant Deputy Minister (Policy) Group; Assistant Deputy Minister (Materiel) Group; Canadian Expeditionary Force Command Group; Canadian Operational Support Command Group;
Chief Military Personnel Group; Strategic Joint Staff Group; and Vice-Chief of the Defence Staff Group
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National Research Council Canada

Table 10: Response to Parliamentary Committees and External Audits


Response to Parliamentary Committees
N/A
Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)
The OAG made recommendations emanating from their performance audit in 2004 of NRC Management of Leading Edge Research and its follow-up in 2007 pertaining to governance, human resource management, business planning, research project management and performance data collection and reporting. All of the recommendations have been fully implemented except for two areas; however, much progress has been made leading us to assess their implementation as "substantially completed" in accordance with OAG assessment guidelines. Those areas requiring further implementation pertain to the collection and reporting of performance data and research project documentation which are anticipated to be fully implemented by the end of 2009-10. Web links: 2004 report; 2007 report.

The OAG made only one recommendation emanating from its performance report in May 2009 of Intellectual Property; specifically that we identify more accurately the intellectual property expected to result from Crown procurement contracts and ensure it is accurately reported. A detailed management action plan has been put in place that is expected to fully address this recommendation by November 2009.
External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)
N/A

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Natural Resources Canada

Table 8: Response to Parliamentary Committees and External Audits



Response to Parliamentary Committees
The Minister of Natural Resources has not presented any responses to parliamentary committees during 2008-09.


Response to the Office of the Auditor General (OAG)

As a result of the new Audit Policy, the OAG annually sends the Audit Branch all the previous recommendations it has made to NRCan that are not considered completed for an update. For 2008-09, the department was asked to update and assess the status of previous recommendations. Responses were provided accordingly by the audited entities and assessed by the Audit Branch according to their responses. We however, cannot provide assurance on the responses.

The OAG audits included:

2003 – 10 CESD Chapter 1 – Managing the Safety and Accessibility of Pesticides
OAG recommended that NRCan should collaborate with other departments and agencies such as Health Canada, Environment Canada, etc. to better support pesticide regulation.

Response: As per the recommendation, NRCan continued to collaborate with agencies and departments with pesticide-related mandates. The relevant departments signed an MOU in 2008. Through this agreement, departments have identified their research and regulatory needs.

2003 – 11 OAG Chapter 10 – Other Audit Observations
OAG recommended that NRCan should improve its financial information and monitoring frameworks as such relate to managing contribution programs and scientific equipment. The objective of this recommendation is to ensure that such practices conform to Treasury Board Policy.

Response: NRCan has a Centre of Expertise which handles such issues. The Centre has added additional resources to enhance the management of contribution agreements. Secondly, improvements and new controls have been added to the financial system to safeguard the integrity of scientific equipments.

2005 – 04 OAG Chapter 1 – NRCan – Governance and Strategic Management
OAG recommended that NRCan should document the competencies and capacities of its current workforce and develop a human resources plan that will enable the department to replace the large percentage of key staff eligible to retire in the next few years.

Response: NRCan has developed a departmental HR Plan. This plan sets out specific strategies and timelines for five areas of focus: workforce capacity; competencies; employment equity; official languages; and workplace well-being.

2005 – 04 OAG Chapter 1 – NRCan – Governance and Strategic Management
OAG recommended that NRCan should develop plans and improve its risk analysis to deal with emergency situations particularly in areas where it has the lead federal role.

Response: As per the recommendations of the OAG, NRCan has continued to review and update the department's 11 Civil Emergency Plans. During FY 2008-09, two plans were tested through a joint exercise which engaged senior management and the National Energy Board. A third plan was validated through a major Government of Canada exercise in preparation for the 2010 Games. In addition, the department has updated its Corporate Risk Profile.

2004 – 10 CESD Chapter 4 – Assessing the Environmental Impact of Policies, Plans and Programs
It was recommended that Deputy Heads of departments and agencies ensure that their respective organizations are fully implementing the Cabinet Directive on the Environmental Assessment of Policy, Plan and Program Proposals.

Response: NRCan has continued to use the management and accountability mechanisms and structures designed to uphold the implementation of this objective. In particular, outreach and training sessions are continuously provided to employees and managers on the requirements of this directive.

2005 – 04 OAG Chapter 1 – NRCan – Governance and Strategic Management
OAG recommended that NRCan should improve its performance measurement framework and reporting in order to provide parliamentarians with better information on the results and outcomes of its programs.

Response: NRCan has completed a Strategic Framework that articulates a new vision, mission and principles for the department. The framework includes NRCan's new Strategic Outcomes and was approved by the Treasury Board. The performance measurement component and other key elements in the framework have been strengthened to enhance strategic business planning and reporting of results and outcomes.

2005 – 04 OAG Chapter 1 – NRCan – Governance and Strategic Management
OAG recommended that NRCan should institute a strategic planning process across all sectors and develop a corporate strategic plan.

Response: Consistent with the OAG's recommendation, NRCan has articulated a new departmental vision and strategic direction through the Strategic Framework. Working through a DG-level task group, a corporate planning network and the Strategic Planning and Reporting Division, NRCan's Departmental Management Committee (DMC) has been consistently steering the development and implementation of corporate-level integrated strategic planning and reporting processes in the department.

2005 – 04 OAG Chapter 1 – NRCan – Governance and Strategic Management
OAG recommended that NRCan should improve its governance processes especially with respect to mandates, resources, roles and responsibilities for managers of horizontal issues.

Response: NRCan has instituted a DM-led Policy and Science Management Committee which ensures effective horizontal collaboration within NRCan on departmental and government-wide initiatives. Also, the DM has set up five Horizontal Task Teams (HTT) co-chaired by ADMs. These HTTs constitute a key component for the implementation of the Strategic Framework.

2005 – 04 OAG Chapter 1 – NRCan – Governance and Strategic Management
OAG recommended that NRCan should determine and obtain the relevant industry information that it needs to support strategic decision making by producing it internally or obtaining it from outside sources.

Response: NRCan's Science and Policy Integration (SPI) sector is leading the department's corporate-level efforts to obtain, analyze and disseminate the industry information needed to support strategic decision-making. The sector has created the necessary structures and mechanisms to support that process.

2006 – 09 CESD Chapter 1 – Managing the Federal Approach to Climate Change
It was recommended that NRCan should ensure that the model, data and results from the 2005 memorandum of understanding with the automotive industry are independently verified and that the results of the publication are reported publicly.

Response: NRCan is in the process of finalizing a request for proposals to select an independent third party to perform verification of the accounting model used to measure the auto industry's progress against the first interim target established in the memorandum of understanding. It may also be noted that government and industry have jointly released three progress updates. Public workshops were offered to stakeholders after each of the three progress updates.

2006 – 09 CESD Chapter 1 – Managing the Federal Approach to Climate Change
It was recommended that in any future voluntary agreements, NRCan should establish requirements similar to those found in Environment Canada's 2001 Policy Framework for Environmental Performance Agreements.

Response: No voluntary agreements have been established since the release of the CESD reports.

2006 – 09 CESD Chapter 2 – Adapting to the Impacts of Climate Change
It was recommended that NRCan and Environment Canada should collaborate with other pertinent federal departments and stakeholders to strengthen and develop initiatives relating to climate change and adaptation.

Response: NRCan continues to collaborate with Environment Canada and other pertinent stakeholders to advance the Government's climate change and adaptation plans.

2006 – 09 CESD Chapter 3 – Reducing Greenhouse Gases
It was recommended that NRCan should lead the development of a wind power strategy for Canada. This would be done in collaboration with the provinces and wind industry.

Response: NRCan developed a discussion paper titled, "Towards an Enabling Wind Energy Policy Framework in Canada" which served as the basis for consultations with industry, utilities, environmental groups and provinces in Ottawa and Montreal over the course of 2008. The department is also developing a Wind Technology Roadmap, an industry-led report that will identify key issues for wind energy development in Canada. Through the development of these two frameworks, NRCan is continuing to support the vision for wind power in Canada.

2006 – 09 CESD Chapter 3 – Reducing Greenhouse Gases Emitted During Energy Production and Consumption
It was recommended that NRCan should complete the evaluation of the Wind Power Production Incentive (WPPI) that it committed to in 2002.

Response: An evaluation of renewable energies including the WPPI is underway.

2006 – 09 CESD Chapter 3 – Reducing Greenhouse Gases Emitted During Energy Production and Consumption
It was recommended that NRCan, on behalf of the Government of Canada should make clear to Parliament by the end of 2006 how and to what degree the country would reduce greenhouse gas emissions in the oil and gas sector.

Response: The Government has committed to reducing Canada's GHG emissions by 20 per cent from 2006 levels by 2020. Environment Canada (EC) is the lead department for the implementation of that plan. NRCan has been fully engaged in the development of the regulatory framework for industrial gas emissions and will continue to work closely with EC officials on issues relating to greenhouse gas emissions in the oil and gas sector.

2006 – 09 CESD Chapter 3 – Reducing Greenhouse Gases Emitted During Energy Production and Consumption
It was recommended that NRCan should ensure that clear and concrete greenhouse gas reduction targets are established for each of its programs funded for this purpose.

Response: All programs under the Clean Air Agenda (CAA) annually report on their costs and performance including GHG emissions reductions through the CAA Horizontal Performance Report which is submitted to Parliament through Environment Canada.

2006 – 09 CESD Chapter 3 – Reducing Greenhouse Gases Emitted During Energy Production and Consumption
It was recommended that NRCan should establish consistent practices for financial management and reporting of authorized funding and spending at the program level.

Response: To ensure effective interdepartmental management of clean air initiatives, NRCan is participating with 8 federal departments in the Horizontal Management Accountability and Reporting Framework (HMARF) for the Clean Air Agenda. The HMARF (approved by the Treasury Board on April 3, 2008) establishes consistent practices for the management and reporting of financial information at the program level.

2006 – 11 OAG Chapter 12– Role of Federally Appointed Board Members – Sustainable Development Technology Canada
NRCan and Environment Canada should consult the Treasury Board Secretariat and the Privy Council Office to clarify the necessity of restricting the participation of federal government appointees to the Board of Directors of Sustainable Development Technology Canada (STDC) in the decision-making process.

Response: The issue under consideration was covered under clause 15.20 in STDC Funding Agreement Three. That clause was withdrawn by the President of the Treasury Board in a letter to the STDC in February 2007. Subsequently, the agreement was formally revised and that clause was amended accordingly.

For further information, please contact NRCan's Internal Audit Branch.



KPMG audit of the Geomatics Canada Revolving Fund
KPMG opined that the financial statements present fairly, in all material respects, the financial position of the GCRF as of March 31, 2009, and the results of its operations and the changes in its financial position for the year then ended in accordance with the accounting principles for revolving funds of the Government of Canada. This is the fifteenth consecutive year since the inception of the GCRF that external auditors have issued an unqualified opinion on the financial statements of the Fund.
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Office of the Chief Electoral Officer

Table 10: Response to Parliamentary Committees and External Audits



Response to Parliamentary Committees
No recommendations were received.


Response to the Auditor General (Including to the Commissioner of the Environment and Sustainable Development)
Name of Audit: Managing Identity information

This audit examined identity information databases of the Canada Revenue Agency, Elections Canada, Passport Canada and Service Canada. The audit looked at whether the four institutions manage identity information as a valuable asset, collecting only what is relevant to their programs or activities and using practices that are adequate to ensure the quality of the information. The audit also examined collaboration among departments to manage identity information efficiently.

Overall, the audit found that the institutions examined collect and manage selected identity information as a valuable asset, with a few exceptions. The audit found that Elections Canada has an adequate quality management system. The audit also found that information received from provincial and territorial driver's licence registries (and in some cases through provincial electoral agencies) includes individuals under the age of 18 – information that Elections Canada does not have the authority to collect, since these individuals are known not to be electors.

Elections Canada has responded to the report with an action plan to ensure that it collects only the identity information permitted by the Canada Elections Act.

The Office of the Auditor General tabled this audit on February 12, 2009.

For more information, please visit the Office's Web page using the link below.

www.oag-bvg.gc.ca/internet/English/oth_200902_e_32154.html


Response to External Audits (Note: These refer to other audits conducted by organizations such as the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)
Name of Audit: Privacy Management Frameworks of Selected Federal Institutions (Office of the Privacy Commissioner of Canada)

The Office of the Privacy Commissioner of Canada examined Elections Canada, Passport Canada, the Canada Revenue Agency and Service Canada to assess whether these agencies, which operate databases housing vast quantities of personal information, treat the information in a manner that safeguards the privacy of Canadians.

The audit found that Elections Canada is aware of privacy as an important consideration in the programs they deliver and in their business activities. Elections Canada has also undertaken some positive measures to mitigate privacy and security risks. The design of Elections Canada's security measures with respect to the internal management of the National Register of Electors is adequate. The audit also made recommendations to help the agency improve its privacy management frameworks. The recommendations cover governance structure and accountability, privacy training, privacy risks in ongoing operations, meaningful consent of electors for inclusion in the National Register of Electors and information collection and sharing agreements.

Elections Canada recognizes the importance of the elector information entrusted to it, as this information is central to the administration of the electoral process. Security of personal information has always been a priority because it is essential to preserving elector confidence in that process. Elections Canada welcomes the observations of the Office of the Privacy Commissioner of Canada to help strengthen its privacy management frameworks.

The Office of the Privacy Commissioner of Canada tabled this audit on February 12, 2009.

For more information, please visit the Office's Web page using the link below.

www.priv.gc.ca/information/pub/ar-vr/pmf_20090212_e.cfm
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Office of the Commissioner of Lobbying of Canada

Table 4: Response to Parliamentary Committees and External Audits



Response to Parliamentary Committees
OCL has nothing to report for the current reporting period.


Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)
OCL has nothing to report for the current reporting period.


External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)
OCL has nothing to report for the current reporting period.
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Parks Canada

Response to Parliamentary Committees and External Audits
Parliamentary Committees

There were no recommendations to Parks Canada Agency from Parliamentary Committees in 2008–2009.
The Auditor General

Annual Report on Sustainable Development Strategies (Chapter 4, December 2008 CESD Report Tabled in February 2009). The chapter reviewed the implementation of one commitment from each of the 2007-2009 Sustainable Development Strategies of 11 federal organizations, including Parks Canada. The assessment concluded that Parks Canada was one of eight of the 11 organizations examined that had structures and processes in place to effectively plan, implement, and monitor the selected commitments, and could also demonstrate some achieved results.

Safety of Drinking Water: Federal Responsiblities (Chapter 1, CESD Report Tabled March 2009). The chapter reviewed, among other topics, the implementation of the Guidelines for Canadian Drinking Water Quality and a multi-barrier, risk-based approach to water quality systems in five national parks and 27 historic sites managed by the Agency. The assessment did not identify any issues as to how risks to the quality of drinking water were identified and managed at Parks Canada facilities.
External Audits

The Office of the Auditor General completed an external audit of the 2007-2008 Financial Statements of Parks Canada Agency.
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Privy Council Office

Table 3: Response to Parliamentary Committees and External Audits



Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)

The following six audit activities impacting PCO were reported during 2008-09 by the Office of the Auditor General and the Commissioner of the Environment and Sustainable Development.

2008 May Report of the Auditor General of Canada

Chapter 1—Management of Fees in Selected Departments and Agencies

The audit looked at 13 fees established by six federal organizations responsible for a major portion of the fee revenue reported by the government. The audit examined how these organizations established the cost of the fee-related activity and determined the amount to be charged, and how the six organizations measured, monitored, and reported on the performance of fee-related activities. The audit also looked at related policy or guidance provided to departments and agencies by the Treasury Board Secretariat, and the scope and application of the User Fees Act passed in 2004. None of the report’s eight recommendations were addressed to the Privy Council Office.

www.oag-bvg.gc.ca/internet/English/parl_oag_200805_01_e_30697.html

Chapter 6—Conservation of Federal Official Residences

The audit examined the management practices adopted by the National Capital Commission (NCC) and Public Works and Government Services Canada (PWGSC) to ensure the conservation of official residences, including six residences in Ottawa-Gatineau and the Governor General’s secondary residence in the city of Québec. Audit work was conducted at the NCC, PWGSC, Transport Canada, the Treasury Board of Canada Secretariat, as well as in PCO, which sits as an observer on the NCC’s Advisory Committee on the Official Residences of Canada. Although the audit found that the NCC has implemented sound management practices to ensure that the six official residences in Ottawa-Gatineau are conserved, it also reported that both Rideau Hall and 24 Sussex Drive require extensive repairs. While the audit made no recommendations, it noted that complete rehabilitation of 24 Sussex Drive, the Prime Minister’s residence, will require prolonged access (an estimated 12 to 15 months) and that asking the Prime Minister to move to a temporary residence must be considered as a practical solution to avoid the consequences of constant postponement of urgent rehabilitation work.

www.oag-bvg.gc.ca/internet/English/parl_oag_200805_06_e_30702.html

2008 December Report of the Auditor General of Canada

Chapter 1—A Study of Federal Transfers to Provinces and Territories

The study was undertaken to inform parliamentarians about the mechanisms used by the federal government to transfer funds to the provinces and territories for general areas of spending, which in 2006-07 accounted for approximately $50 billion, just under 23 percent of total federal spending. These transfers are a major source of funding to Canadians for services such as health care, post-secondary education, and housing. The study disclosed that the extent of federal accountability for how the provinces and territories spend transferred funds depends on the nature and extent of conditions attached to the transfers, and that in cases where transfers have limited or no conditions, the provinces and territories have the flexibility to spend the funds according to their own priorities, with no legal obligation to account to the federal government for the spending. The study report contains no recommendations. 

www.oag-bvg.gc.ca/internet/English/parl_oag_200812_01_e_31825.html

Chapter 2—Governance of Small Federal Entities

This audit was undertaken as a result of previous conclusions reached by the Auditor General and the House of Commons Standing Committee on Public Accounts that central agency oversight and guidance for small entities was not working. The audit examined oversight, coordination, reporting and shared services arrangements by which central agencies of government oversee the management of small entities (considered in this audit to be federal organizations with fewer than 500 employees or annual approved expenditures of less than $300 million). Audit work was carried out in the Privy Council Office (PCO), the Treasury Board of Canada Secretariat (TBS), and the (then) Canada Public Service Agency, as well as in three federal departments and six small entities. Of the audit’s four recommendations, one called for PCO and TBS to improve guidance on portfolio coordination, in particular, to ensure that expectations are clearly set out and communicated to portfolio departments and entities. PCO committed to providing expanded principles-based guidance in early 2009 to assist entities in understanding their responsibilities, and noted that it had reintroduced more systematic, one-on-one briefing sessions with new deputy-level Governor-in-Council appointees, including on the subject of portfolio coordination.

www.oag-bvg.gc.ca/internet/English/parl_oag_200812_02_e_31826.html

2009 March Status Report of the Auditor General of Canada

Chapter 1—National Security: Intelligence and Information Sharing

This audit followed up on recommendations from previous audits of the Auditor General. The Auditor General found the Government’s overall progress satisfactory, and progress on 8 of the 12 recommendations from 2003 and 2004 satisfactory as well. The 12 recommendations include four that specifically mentioned PCO or the position of the National Security Advisor. Of these four, one received an unsatisfactory rating (information sharing), while three are considered satisfactory (coordination of national security issues, lessons learned and the creation of a government-wide secret communications system). PCO coordinated departments’ responses to the report and supported the preparation of a joint response to the Auditor General’s new recommendation on information-sharing in collaboration with Public Safety, Justice Canada and the Treasury Board Secretariat. This response acknowledged the importance and complexity of information-sharing in ensuring national security, as well as PCO’s role in coordination and policy development.

www.oag-bvg.gc.ca/internet/English/parl_oag_200903_01_e_32288.html

Chapter 2—The Governor-in-Council Appointment Process

The focus of this chapter was to assess whether the Government implemented previous audit recommendations on the GiC appointment process in Crown corporations, small entities and the IRB (including 2000 and 2005 reports on Crown corporation governance, a 2003 audit of the Office of the Privacy Commissioner, a 2006 audit of the Office of the Correctional Investigator and a 1997 audit of the IRB). The audit covers GiC appointments made to 43 Crown corporations, 52 small federal entities and the IRB between January 1, 2006 to September 20, 2008. The AG assessed the extent to which the appointment and reappointment processes were timely, transparent, and competency-based, and the extent to which appointees received appropriate orientation and training to perform their duties.

The AG concluded that progress on timeliness of appointments and vacancy rates is unsatisfactory and has indicated that communications among stakeholders needs to improve. She acknowledged that the orientation and training of GiC appointees is functioning well.

The AG made five recommendations, one of which states that PCO should complete its project to determine the optimal number of directors for each Crown corporation. The other four recommendations are directed at the Government (one of which is jointly directed to the IRB) and are aimed at improving communication, timeliness and vacancy rates.

In its response, PCO has agreed to complete the project to identify the optimal number of directors for each Crown corporation and has indicated that it will continue to support the Government in the GiC appointment process.

www.oag-bvg.gc.ca/internet/English/parl_oag_200903_02_e_32289.html





External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)

Government-wide audit of executive (EX) appointments: Report published in October 2008.

In this audit, the Public Service Commission (PSC) examined appointment processes to and within the Executive Group (EX) to ensure compliance with the new Public Service Employment Act (PSEA), with other governing authorities and policies, and with the instruments of delegation signed with the PSC and the appointment values. This audit examined appointments during the first year of implementation of the new PSEA (2006), which was also the first year of delegation to deputy heads of appointment authorities for EX positions. PCO was one of the departments covered by the audit and it responded to the audit’s findings as per the instructions of the PSC, including providing additional information and rationales, where required, for decisions within the staffing processes.

www.psc-cfp.gc.ca/adt-vrf/rprt/2008/ex/index-eng.htm



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Public Health Agency of Canada

Table 10: Response to Parliamentary Committees and External Audits



Response to Parliamentary Committees

Special Senate Committee on Aging

On April 21, 2009, the Special Senate Committee on Aging tabled its final report link Canada’s Aging Population: Seizing the Opportunity. The report outlines the challenges facing Canada’s aging population, including healthy and active aging.

The Public Health Agency of Canada (Agency) will contribute to the Government of Canada’s response to the Report, which will be tabled in Parliament in 2009.

The Standing Committee on Public Accounts

The Standing Committee on Public Accounts held a hearing on March 10, 2009, to seek an update from the Agency concerning progress made on the recommendations in link May 2008 OAG Report on the Surveillance of Infectious Diseases.

The focus of the Auditor General’s audit had been to determine whether the Agency had:

  • Defined its roles and responsibilities and set objectives and priorities for surveillance based on the public health treats of infectious diseases;
  • Obtained, analyzed, and reported information on selected existing and emerging infectious diseases;
  • Met its new international obligations under the International Health Regulations; and
  • Made progress on selected recommendations from their past reports.

The Auditor General’s Report outlined four key concerns regarding surveillance of infectious diseases by the Agency:

  • Weaknesses related to strategic direction, data quality, results measurement, and information sharing were noted in previous OAG audits still remain;
  • While the Agency relied heavily on the good will of provinces and territories for surveillance information, there are gaps in information-sharing agreements;
  • In the event of a public health emergency, critical arrangements need to be sorted out; and
  • The Agency and the Canadian Food Inspection Agency have not jointly determined which of the animal diseases that could affect the health of people are the highest priority for surveillance, and which of the two agencies will carry out surveillance of what diseases.

In their May 2009 report, the link Standing Committee on Public Accounts made five recommendations:

  1. the Agency provide an interim status report to the Public Accounts Committee on its progress in implementing the Office of the Auditor General’s recommendations by 30 September 2009, and that additional status reports be submitted to the Committee annually until the recommendations are fully implemented.
  2. Health Canada and the Agency provide the Public Accounts Committee by 30 September 2009 with a clear timeline for a legislative review which would determine whether additional statutory authorities are necessary.
  3. the Agency provide the Public Accounts Committee by 30 September 2009 with a proposed timeline for negotiating information sharing agreements with the provinces and territories, and report progress in making these agreements in its annual status report to the Committee.
  4. the Agency provide the Public Accounts Committee with its assessment of core surveillance and response capacity requirements by 30 September 2009, along with a timeline detailing how it intends to meet the World Health Organization Regulations by the mandatory deadline of 2012.
  5. the Agency include in its Departmental Performance Reports an outline of the challenges and risks it faces as an organization; and that the Agency provide a balanced appraisal of the results it has achieved in improving its surveillance activities.

Agency Response:

The Agency is committed to providing a response to the Standing Committee’s recommendations before September 30, 2009.

The Agency’s response to the Auditor General Report is presented later in this table.

Senate Subcommittee on Population Health

On June 3, 2009, the Senate Subcommittee on Population Health tabled its final report, link A Healthy, Productive Canada: A Determinant of Health Approach,in the Senate. The Subcommittee was mandated to examine and report on the impact of the multiple factors and conditions that contribute to the health of Canada’s population, known collectively as the social determinants of health. The report contains 22 recommendations directed at all orders of government and several federal organizations, both within and outside the health portfolio. Recommendations are grouped under four categories:

  1. Governance: a whole of government approach (9 recommendations);
  2. Population health data infrastructure (4 recommendations);
  3. Healthy communities (4 recommendations); and
  4. Aboriginal population health (5 recommendations).

In 2008-09, the Agency continued efforts in relevant areas, as well as undertook new work that is in line with the recommendations. For example:

  • Early child development:
  • The Canada Prenatal Nutrition Program (CAPC) and the Community Action Program for Children (CPNP), programs funded by the Agency, promote health and address health inequalities affecting pregnant women, young children and their families. The Agency has supported CAPC and CPNP programs to mobilize community-based groups and coalitions to increase access to health and social supports for groups that may be at risk of poor health due to poverty, social and geographic isolation, recent arrival to Canada, or substance use.
     
  • Focus on Aboriginal populations:
  • The Agency Aboriginal Head Start program prepares Aboriginal children for success at school by providing an opportunity for preschoolers to learn traditional languages, culture and values – along with school readiness skills – while acquiring healthy living habits. Today more than 4,500 children and their families in urban and northern communities across Canada are benefiting from the Aboriginal Head Start program.
     
  • Collaboration across and among governments:
  • The Agency continued to support the Pan-Canadian Public Health Network (PHN), a network of federal, provincial and territorial public health leaders and select stakeholders, to share knowledge, expertise and best practices. The PHN also develops and implements efficient and collaborative approaches to public health issues and challenges. The Agency also worked with the World Health Organization to develop best practices for inter-sectoral and multi-jurisdictional mechanisms to inform future population health efforts.
     
  • Population health data systems and intervention research:
  • The Agency worked with Statistics Canada and the Canadian Institute for Health Information on a Population and Public Health Indicator framework. The Agency also produced an important background report on the development of health disparities indicators in Canada; taken together, these activities will provide more comprehensive indicators that better reflect health disparities.
     
  • Health status of vulnerable populations:
  • The Agency, along with other portfolio partners, has engaged on other fronts to enhance the health status of vulnerable populations, such as the homeless, through support for the Canadian Mental Health Commission’s demonstration projects on homelessness and mental health.

At the time of writing, a comprehensive government response has not been requested by the Subcommittee. However, the Agency will review the report in detail and prepare further analyses of the recommendations to assess the implications for their implementation.



Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)

link May 2008 OAG Report on the Surveillance of Infectious Diseases contained recommendations which are presented above in the section on the Standing Committee on Public Accounts. The Agency’s response is included in the OAG Report. Steps already taken to address the concerns in the report include:

  • Developing a comprehensive Action Plan to implement its Surveillance Strategic Framework and surveillance strategy, which integrate the recommendations of the May 2008 Report;
  • Establishing a Surveillance Integration Team to improve and better integrate surveillance activities across the Agency;
  • Working to put into place official intergovernmental agreements that formalize the well-established working arrangements for information-sharing; and

Moving towards meeting International Health Regulation requirements through the creation of Memoranda of Understanding for information-sharing and mutual assistance during public health emergencies with all the provinces and territories.



External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)

No external audits were issued during 2008-09.


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Public Service Commission of Canada

Table 10: Response to Parliamentary Committees, the Auditor General and to the Public Service Commission on External Audits



Response to Parliamentary Committees
During 2008-2009, the Public Service Commission (PSC) did not provide input into government responses to Parliamentary Committees. 


Response to the Auditor General

Modernization of Human Resources Management - Managing the Reforms (Chapter 3 of the February 2005 Report of the Auditor General of Canada)

In 2007-2008, the PSC made significant changes to its Staffing Management Accountability Framework (SMAF) that describes the expectations and indicators for departments and agencies. The new SMAF puts more focus on improved short-term outcomes concerning flexibility and efficiency results and staffing values, as well as key change areas needed for long-term success of the Public Service Employment Act (PSEA). In 2008-2009, the new SMAF (with minor modifications) together with the Departmental Staffing Accountability Report, are used for annual monitoring of departmental/agency staffing activities and are integrated with the PSC’s broader evaluation framework that was established to prepare for the five-year review of the PSEA. Both the annual monitoring activities and evaluation framework will be used to further establish meaningful performance measures, gather critical benchmarking data and contribute to the continuous improvement of its ongoing oversight activities. In 2008-2009, the PSC launched the first staffing survey that was piloted the previous year and is better aligned with the current staffing monitoring regime and the five-year evaluation framework. In 2008-2009, the PSC also worked with central agencies to assist in the development of key human resource management indicators. In addition, the PSC worked with key agencies to develop a better way to estimate employment equity group representation in appointments. Like all departments and agencies, the PSC uses the Report on Plans and Priorities and the Departmental Performance Report to inform Parliament of its progress, although the Annual Report is the main vehicle for reporting on implementation of reforms under the PSEA.



Response to the Public Service Commission on External Audits

In carrying out its audits of staffing activities of departments and agencies, the PSC assesses the integrity of organizational staffing activities and makes recommendations to deputy heads regarding improvements. The results of these audits are reported to Parliament. In these audits, the PSC may also identify areas for improvement to the PSC's own operations. In the fall of 2008, in an Audit of Executive (EX) Appointments, the PSC made commitments to improve areas of its own operations. These commitments related to improvements to the PSC Executive resources, clarification of relevant PSC policies and guidelines and changes to the PSC monitoring of Executive appointments.

The PSC has taken steps to ensure that these commitments are respected. Progress on action plans to remedy weaknesses is monitored by the Internal Audit Directorate and the Internal Audit Committee. The Audit, Evaluation and Studies Branch is responsible for conducting follow-up audits, which are reported in accordance with its Branch standards.



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Public Works and Government Services Canada

Table 10 – Response to Parliamentary Committees and External Audits



Response to Parliamentary Committees
Standing Committee on Public Accounts
Report 7 - February 2008
Chapter 3, Large Information Technology Projects, of the November 2006 Report of the Auditor General of Canada
This report, tabled on February 25, 2008, focused on the management of large information technology projects. Two recommendations were directly addressed to Public Works and Government Services Canada - recommendations 5 and 6. The government response was tabled on July 16, 2008.
Recommendation 5- Public Works and Government Services Canada conduct a cost-benefit analysis of the continued use of the Secure Channel and provide it to the Public Accounts Committee by 31 December 2008.
Government Response The Government agrees in principle and recognizes the importance of a cost-benefit analysis for the Secure Channel.

The Secure Channel is the government's common information technology infrastructure which includes a variety of security services. It provides Canadians and businesses with secure, responsive and private access to all federal government on-line programs and services.

At the time of the OAG audit, a new business case proposing a financial sustainability model was in development. The current Secure Channel contract approved in December 2006 is based on that business case which, upon contract approval, was finalized and formally submitted to TBS in March 2007. Technology and security threats have changed since the initial implementation. TBS and Public Works and Government Services Canada (PWGSC) are therefore reviewing the March 2007 business case in light of the evolving security and privacy requirements of the Government of Canada. In particular, there is a need to introduce a wider range of security levels that are better adapted to individual departments' programs and services and continues to protect Canadians.

Should a continued common security service solution still be required in January 2010, the Government of Canada will develop a business case that includes an analysis of costs and benefits and a confirmation of the Government's commitment to use these services. This new business case would be presented to the Standing Committee on Public Accounts by December 31, 2008.

Recommendation 6- Should the Secure Channel be continued, Public Works and Government Services Canada provide meaningful results-based information in its annual departmental performance report on the Secure Channel, including information on how many transactions it processes, the number of departments using it, its percent capacity use and per transaction cost.
Government Response The Government agrees that this information is important and agrees to provide it to the Committee.

It should be noted that PWGSC provides the government-wide infrastructure for the Secure Channel while specific program transactions enabled by the Secure Channel are the responsibility of the individual departments with TBS having the lead on government-wide policy and performance measurement.

The purpose of the Departmental Performance Report (DPR) is to report against the Report on Plans and Priorities (RPP). The RPP outlines the program activities and related performance indicators as approved by the Treasury Board. The Treasury Board Secretariat is currently working on streamlining DPRs and RPPs with view to reducing the amount of general operational data in order to improve the clarity and focus of these reports Therefore PWGSC will provide the following information in a separate report to the Public Accounts Committee in October 2008:

  • number of government organizations using Secure Channel network services;
  • number of ePass issued to businesses and Canadian individuals;
  • number of secure channel transactions for each program government organizations make available online using the Secure Channel ePass service, number of programs which use ePass, number of secure channel ePass transactions processed and per transaction cost; and
  • Secure Channel percent capacity use by Secure Channel service.

Note also, that in keeping with TBS practice, we will also link the above information report to the upcoming PWGSC DPR which will be posted on the TBS website following the tabling of this Government Response in the House of Commons.

The information report will be updated annually and linked to future PWGSC DPRs as long as a common security service solution continues to exist.




Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)
Auditor General
2008 May Report
Chapter 6 - Conservation of Federal Official Residences
The objective of this audit was to determine whether the federal government has adopted the management practices required for the conservation of its official residences.
Recommendation No recommendation directed at Public Works and Government Services Canada.
Auditor General
2008 December Report
Chapter 3 - Contracting for Professional Services
The objective of this audit was to determine if PWGSC carries out its contracting activities for professional services in a manner that respects access, competition, and fairness, in compliance with authorities.
Recommendations 3.61 - PWGSC should develop and implement a framework to ensure quality and compliance, on a consistent basis, with appropriate legislation, regulations and policy. This would address such issues as enforcement of the terms and conditions, amendments to the contract, and payment for work done, as mentioned in this section of the report. This framework should include a monitoring program that incorporates lessons learned.

3.72 - PWGSC should:

  • Take reasonable steps to determine whether any similar cases to the one described above have occurred and to ensure appropriate action has been taken;
  • Investigate the circumstances surrounding this particular case in order to ensure that any lessons that can be learned are understood and acted upon; and
  • Monitor the implementation of the instructions to provide management with assurance that they are being complied with and apply these instructions throughout the Department.

3.81 - PWGSC should ensure that it reports all task authorizations as they are issued.

Departmental Response http://www.oag-bvg.gc.ca/internet/English/parl_oag_200812_03_e_31827.html
CESD
2008 December Report
Chapter 4 - Annual Report on Sustainable Development Strategies
The audit objective was to determine whether each department and agency had integrated structures and processes to effectively manage the implementation of a selected commitment from its sustainable development strategy, and could identify some achieved results.
Recommendation No recommendation directed at Public Works and Government Services Canada.
CESD
2008 December Report
Chapter 5 - Annual Report on Environmental Petitions
The objective of this chapter is to inform Parliament and Canadians about the use of the petitions process. In accordance with sections 22 and 23 of the Auditor General Act, the chapter describes the number, nature, and status of petitions received, and the timeliness of responses from ministers.
Recommendation No recommendation directed at Public Works and Government Services Canada.



External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada)
PSC
2008 October Report
Government-wide Audit on EX Appointments
The objective of the audit was to determine whether EX appointment activities comply with the Public Service Employment Act, other applicable legislation and with the instrument of delegation. The audit covered the executive appointment activities conducted under the first year of the PSEA, from January to December 2006. The Commission examined half of the appointments made in 2006 to the EX-1, EX-2 and EX-3 levels, and all the appointments made to the EX-4 and EX-5 levels.
Recommendation No recommendation directed at Public Works and Government Services Canada.
PSC
2008 October Report
Study on Mobility of Public Servants
The objectives of the study are to describe the nature and level of appointments leading to movement in the federal government, examine factors influencing that movement, and identify lessons learned. The study examined employee movement over 11 years (from 1997-1998 to 2007-2008), and combined quantitative and qualitative methods to identify and analyze mobility trends. A statistical component detailed the nature and level of appointments contributing to employee movement in the public service. Eight departments and agencies were part of the study.
Recommendation No recommendation directed at Public Works and Government Services Canada.

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Royal Canadian Mounted Police

Table 9: Response to Parliamentary Committees and External Audits



Office of the Auditor General of Canada

National Security: Intelligence and Information Sharing

The objective of this audit was to determine whether the government has made satisfactory progress in implementing the recommendation from the section "Independent reviews of security and intelligence agencies", in our November 2003 Report, Chapter 10, Other Audit Observations, and selected recommendations from the March 2004 Report, Chapter 3, National Security in Canada The 2001 Anti-Terrorism Initiative.

The scope for this follow-up audit was to determine if satisfactory progress has been made concerning our 2003 and 2004 recommendations in the period from March 2004 to September 2008.

For more information, please visit:

http://www.oag-bvg.gc.ca/internet/English/parl_oag_200903_01_e_32288.html


Public Service Commission of Canada

Government-wide audit of executive (EX) appointments

The objective of the audit was to determine whether appointments and appointment processes to and within the Executive Group complied with the PSEA, other governing authorities and policies, the instrument of delegation signed with the PSC and the appointment values, which form the foundation of the policies and the delegation.

For more information, please visit:

http://www.psc-cfp.gc.ca/adt-vrf/rprt/2008/rcmp-grc/index-eng.htm

Audit of the Royal Canadian Mounted Police appointments under the Public Service Employment Act

The objective of the audit was to determine the extent to which public service appointments and appointment processes made by the RCMP under the PSEA comply with the Act, other governing authorities and policies, and the instruments of delegation signed with the Public Service Commission (PSC). The audit also sought to determine whether the RCMP has an appropriate management framework, systems and practices in place to manage its staffing.

For more information, please visit:

http://www.psc-cfp.gc.ca/adt-vrf/rprt/2008/rcmp-grc/index-eng.htm

Follow up audit of the Commission for Public Complaints Against the RCMP

The objectives of this follow-up audit were to determine whether the CPC had responded adequately to our recommendations from the October 2005 PSC audit report and to determine whether the CPC had met the essential elements identified by the PSC to support the implementation of the current Public Service Employment Act (PSEA), which came into force on December 31, 2005.

For more information, please visit:

http://www.psc-cfp.gc.ca/adt-vrf/rprt/2008/rcmp2-grc2/index-eng.htm

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Status of Women Canada

 
Table 3 – Response to Parliamentary Committees and External Audits
Response to Parliamentary Committees
Towards Gender Responsive Budgeting: Rising to the Challenge of Achieving Gender Equality (tabled on June 12, 2008, and on February 26, 2009).
 
The 27 recommendations outlined in this report focused on: the governance and management of GBA and gender equality as they relate to interdepartmental committees and a working group on gender equality indicators; the establishment of an advisory panel of experts; training of members of the Parliamentary Standing Committees and of Cabinet members; gender research and data collection activities; and elements such as the appointment of a Commissioner of Gender Equality and the establishment of GBA units within central agencies. SWC, in consultation with Finance Canada, the Treasury Board Secretariat and the Privy Council Office, led the preparation of the Government response to the report.
 
http://www2.parl.gc.ca/HousePublications/Publication.aspx?DocId=3683704&Language=E&Mode=1&Parl=40&Ses=2
 
Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)
The December 2008 Report of the Auditor General of Canada examined specific elements of the federal government’s regime of governance for small entities – the arrangements by which central agencies oversee the management of these entities. SWC was chosen as one of the small entities to participate in the audit. The Treasury Board Secretariat, the Privy Council Office, and the Canada Public Service Agency led the preparation of the response to the report’s recommendations.
 
http://www.oag-bvg.gc.ca/internet/English/parl_oag_200812_02_e_31826.html#hd3a
 
The March 2009 Report of the Auditor General of Canada examined the federal government’s process for making Governor in Council appointments to Crown corporations, small federal entities, and the Immigration and Refugee Board of Canada. SWC was chosen as one of the small entities to participate in the audit. The Privy Council Office and the Immigration and Refugee Board of Canada led the preparation of the response to the report’s recommendations.
 
http://www.oag-bvg.gc.ca/internet/English/parl_oag_200903_02_e_32289.html#hd3a
 
External Audits
(Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)
There were no external audits pertaining to SWC.
 
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Transport Canada

Table 10: Response to Parliamentary Committees and External Audits


Response to Parliamentary Committees
No recommendations were received.


Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)

1) 2008 May OAG report.

Chapter 3-Oversight of Air Transportation Safety-Transport Canada

The objective of this audit was to determine the extent to which Transport Canada is effectively managing the transition to a safety oversight approach based on safety management systems (SMS). The Department agrees with all of the recommendations found in the audit. The report may be found at the following link: http://www.oag-bvg.gc.ca/internet/English/parl_oag_200805_03_e_30699.html#hd3a

2) Chapter 6-Conservation of Federal Official Residences

The objective of this audit was to determine whether the federal government has adopted the management practices required for the conservation of its official residences. This audit was carried out at the same time as the quinquennial special examination of the National Capital Commission that we conducted in 2007. The National Capital Commission published the report on that special examination in November 2007. Examination work was carried out at Transport Canada, but there were no recommendations made to the department. The report may be found at the following link: http://www.oag-bvg.gc.ca/internet/English/parl_oag_200805_06_e_30702.html

3) Chapter 8-Special Examinations of Crown Corporations-An Overview

This chapter provides an overview of the special examination practice drawn from the special examinations carried out between December 2002 and February 2008 and the impact of legislative and other changes since December 2000 when the OAG last reported to Parliament on the special examination practice. Finally, summaries of the key findings are provided of the 11 special examinations reported since January 2006. The following Crown Corporations under Transport Canada's portfolio were examined:

  • The Atlantic Pilotage Authority
  • Blue Water Bridge Authority
  • Canada Lands Company Limited
  • Canadian Air Transport Security Authority
  • National Capital Commission

The report may be found at the following link: http://www.oag-bvg.gc.ca/internet/English/parl_oag_200805_08_e_30704.html

4) 2009 March Status Report of the Auditor General of Canada

Chapter 1-National Security: Intelligence and Information Sharing

This status report examined the progress made since 2004 by 14 departments and agencies in their management and sharing of intelligence information, including the interoperability of their systems to support information sharing.Transport Canada agrees with the recommendations directed at the department. The report may be found at the following link: http://www.oag-bvg.gc.ca/internet/English/parl_oag_200903_01_e_32288.html

5) Chapter 2-The Governor in Council Appointment Process

The chapter examined the federal government's process for making Governor in Council appointments to Crown corporations, small federal entities, and the Immigration and Refugee Board of Canada. It examined the extent of progress made in implementing recommendations on the appointment process from our 2000 and 2005 reports on Crown corporation governance. The following entities under Transport Canada's portfolio were included in the audit:

  • Atlantic Pilotage Authority Canada
  • Blue Water Bridge Authority
  • Canada Lands Company Limited
  • Canada Post Corporation
  • Canadian Air Transport Security Authority
  • Great Lakes Pilotage Authority Canada
  • Laurentian Pilotage Authority Canada
  • Marine Atlantic Inc.
  • National Capital Commission
  • Pacific Pilotage Authority Canada
  • Parc Downsview Park Inc.
  • Ridley Terminals Inc.
  • Royal Canadian Mint
  • The Federal Bridge Corporation Limited
  • Via Rail Canada Inc.
  • Canadian Transportation Agency
  • Ship-source Oil Pollution Fund
  • Transportation Appeal Tribunal of Canada
  • Transportation Safety Board of Canada

There were no recommendations made to the department. The report may be found at the following link: http://www.oag-bvg.gc.ca/internet/English/parl_oag_200903_02_e_32289.html

6) 2008 December Report of the Commissioner of the Environment and Sustainable Development

Chapter 1-Managing Air Emissions

The CESD examined a Pollution Prevention Plan implemented under the Canadian Environmental Protection Act, 1999 (CEPA 1999) to manage acrylonitrile, a substance used to manufacture synthetic rubber and other products. The audit examined how Environment Canada manages regulations governing gasoline and diesel fuel content, as well as regulations that limit the flow of gasoline during refuelling of vehicles at the pump. It also looked at the Clean Air and Climate Change Trust Fund and the Public Transit Tax Credit, two economic measures intended to reduce greenhouse gas emissions. Both were included in the government's Climate Change Plan, issued in response to the Kyoto Protocol Implementation Act. Finally, it examined three of the federal government's voluntary agreements, two of which involved Transport Canada with industry associations that were intended to reduce emissions that contribute to smog and climate change. Although there were two recommendations directed at the department, the voluntary agreements examined meet many of the requirements. The report can be found at the following link: http://www.oag-bvg.gc.ca/internet/English/parl_cesd_200812_01_e_31818.html

Chapter 5-Annual Report on Environmental Petitions

The Commissioner reports annually on the quantity, nature, and status of petitions received and on the timeliness of departmental responses. This chapter contains this year's annual report on petitions. Between July 1, 2007 and June 30, 2008 Transport Canada received eleven petitions, all of which were responded to 100% on-time, with no extensions. The report may be found at the following link: http://www.oag-bvg.gc.ca/internet/English/parl_cesd_200812_05_e_31822.html



External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)

Public Service Commission

1) Government-wide audit of executive (EX) appointments (October, 2008)

The audit focused on executive appointments made within the first year of implementation of the PSEA, from January to December 2006, and included 100% of appointment processes of executives at levels four and five (which includes assistant deputy ministers), and 50% of executives at levels one to three (which includes directors and directors general).

Transport Canada was highlighted as a noteworthy practice as having had well-developed human resources plans in 2006, which it used in the appointment process. Out of eight appointments, the department had only two non-advertised, neither of which had been acting. The report may be found at the following link: http://www.psc-cfp.gc.ca/adt-vrf/rprt/2008/ex/index-eng.htm#toc1

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Transportation Safety Board of Canada

Internal Audits and Evaluations


Title of the Internal Audit Audit Type Status Completion Date Electronic link to Report
Audit of Overtime Expenditures Operating Expenditures Completed October 2008 http://www.bst-tsb.gc.ca/eng/divulgation-disclosure/verification-audit/2008-2009/ia_overtime.asp
Audit of Occupational Health and Safety Program Program Compliance Started in February 2009    
Evaluations

During 2008-2009, the TSB has not completed any program evaluations.

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Treasury Board of Canada Secretariat

Table 5: Response to the Auditor General of Canada’s Recommendations



2008 May Report of the Auditor General of Canada: Chapter 1—Management of Fees in Selected Departments and Agencies
Auditor General of Canada Recommendation Secretariat Response
Recommendation (1.83): The Secretariat should identify challenges with respect to the scope and application of the User Fees Act and provide the President of the Treasury Board with that analysis, with the view to tabling a report in Parliament, for Parliament’s consideration. The Secretariat agrees that there have been challenges in the interpretation and application of the User Fees Act and will provide the President of the Treasury Board with its analysis of these by November 2008.
Recommendation (1.91): The Secretariat should finalize its guidance on establishing costs for fees and should update guidance on the factors organizations should consider in determining the amount to be charged for a fee.

Agreed. Following considerable analysis and departmental consultation, the Secretariat released a revised Guide to Costing in March 2008. The revised Guide, founded on generally accepted management accounting principles, promotes costing and the use of cost information as key tools of sound management and decision making. The Guide promotes a consistent seven-step approach that should be used in all costing exercises. Practical guidance contained in the revised Guide will foster better understanding of the costs of fee-related services and help strengthen the base upon which the appropriate amount of a user fee may be determined.

The Secretariat will also undertake to update, by March 2009, its guidance on the factors to be considered in determining the amount of a fee



2008 December Report of the Auditor General of Canada: Chapter 2—Governance of Small Federal Entities
Auditor General of Canada Recommendation Secretariat Response
Recommendation (2.37): The Privy Council Office (PCO) and the Secretariat should improve their guidance on portfolio coordination, ensuring that expectations are clearly set out and communicated to portfolio departments and entities. Agreed. The Secretariat and PCO agree that additional guidance should be provided. The Secretariat expects to have a guide available for portfolio deputy ministers and their departments by March 31, 2009. This guide will provide practical information and suggestions for the successful coordination of the federal organizations that comprise ministerial portfolios. Rather than setting out expectations for conduct in specific cases, it is intended to support the Secretariat’s annual assessment of portfolio coordination through the Management Accountability Framework (MAF). The Secretariat will also continue the practice of reviewing the portfolio coordination assessment criteria and guidance to departments before each MAF round.
Recommendation (2.45): The Secretariat should ensure that the MAF assessment of financial management and control in small entities relies upon sufficient and appropriate information. Agreed. The MAF methodology used for Round IV in 2006 included an assessment of policy compliance by all organizations, including small agencies, in a number of areas of financial management and control. The methodology for financial management and control was significantly expanded in 2007 for Round V to include new measures and sub-measures and to collect additional information that the Office of the Auditor General of Canada did not audit.
Recommendation (2.60): The Secretariat and the Canada Public Service Agency should incorporate into their plans measures that adequately address the reporting burden in small entities, including expected outcomes, timelines, and performance indicators.

Agreed. The Secretariat is committed to reducing the reporting requirements for all departments and agencies, including small entities. The particular context and needs of small entities are being taken into consideration in the Web of Rules Action Plan, and special measures and support will be considered as appropriate to mitigate the burden for these entities, recognizing that capacity alone cannot determine the level of reporting required of any entity. Consideration of risk, performance, and accountability as well as the need to maintain effective oversight are also important factors.

Reporting burden is a function of both the number of questions and the effort required to respond to them. Therefore, the Secretariat has not only reduced the number of questions on the online human resources reporting portal by 85 per cent, but has also simplified the questions that remain. Similar success has also been achieved with respect to reducing people management reporting requirements under MAF.

Work to streamline the Treasury Board Portfolio policy suite from 180 to 44 policies continues, with a target of 25 per cent reduction in reporting requirements in policies by 2010.
Recommendation (2.76): The Secretariat should address the issues identified with respect to administrative shared services in small entities. Agreed. The Secretariat is currently developing a service strategy that will include options for delivery of services and will take into consideration administrative shared services arrangements. The Secretariat will address the issues related to small entities in the overall strategy.



2008 December Report of the Auditor General of Canada: Chapter 3—Contracting for Professional Services—Public Works and Government Services Canada
Auditor General of Canada Recommendation Secretariat Response
Recommendation (3.82): The Secretariat should update its guidance document on the treatment of amendments to contracts. Agreed. Recent changes to the Treasury Board Contracting Policy, which came into effect September 1, 2008, now require the disclosure of contract amendments over $10,000. The Secretariat plans to issue new guidance to departments regarding the proactive disclosure of contract amendments no later than January 2009.



2009 February Report of the Auditor General of Canada: Managing Identity Information
Auditor General of Canada Recommendation Secretariat Response

Recommendation (73): The Secretariat should:

  • take action to standardize identity management practices and increase interoperability within the Government of Canada, with particular focus on the use of vital events information and online authentication;
  • establish governance arrangements (such as clear mandates for interdepartmental committees) to manage interdepartmental initiatives concerning identity information and to achieve common results; and
  • lead an assessment to identify the challenges (technical, financial, legislative, or policy) in current identity information management initiatives, determine whether current arrangements support effective and efficient delivery of government services while protecting privacy, and act on the results of the assessment.

Agreed. In the context of policy suite renewal, the Secretariat is enhancing government security policy instruments to address identity management. Specifically, these instruments will support the management of business processes related to the validation of identity information and online authentication and will encourage interoperability by ensuring that common direction and guidance is prescribed around identity management practices.  
The new Policy on Government Security will address the authority for interdepartmental committees to lead in the domain of identity management, including interdepartmental identity information initiatives. The implementation of the new policy and related instruments is expected to commence next year, with full implementation expected within 3 years.
The Secretariat will undertake an assessment to identify the challenges associated with existing identity management initiatives and make recommendations to the Secretary regarding the necessary and appropriate measures required to address the challenges identified.

The assessment will be informed and directed by new governance arrangements, which will be established by the renewed Policy on Government Security and related directives. The Secretariat’s assessment will inform the evaluation of the policy over the next three to five years.



2009 March Report of the Auditor General of Canada: Chapter 1—National Security: Intelligence and Information Sharing
Auditor General of Canada Recommendation Secretariat Response
Recommendation (1.47): The Privy Council Office and Public Safety Canada, with the assistance of the Department of Justice Canada and the Secretariat, should increase their efforts to examine and provide guidance on the sharing of information among government departments and agencies while balancing privacy concerns with national security concerns. (1.41–1.46) Agreed. The Secretariat, along with the Privy Council Office, Public Safety Canada, and the Department of Justice Canada, agree to work together to address the recommendation. The Secretariat will continue efforts to share information while balancing privacy and national security concerns. It will assist departmental leads in these efforts by providing policy guidance and advice on matters relating to information management, privacy, and security. The Secretariat is also committed to providing regular summary reports to Justice Canada and Public Safety on issues related to information sharing and interoperability that are reported to the Secretariat through the Public Security Initiatives Annual Reporting Process.

 

Table 6: Response to Parliamentary Committees 2008–09


Standing Committee on Government Operations and Estimates: The Right Pay for Valuable Employees
(Adopted by the Committee on April 17, 2008; presented to the House on May 1, 2008)
Summary of Report Discussion of progress made to address recommendations Link to the Secretariat's response
The Committee considered the problems in the federal government's compensation system from the perspective of the public interest. Recommendations were made to the government to address the classification of compensation advisors, the upgrading of the compensation system's technological infrastructure, and the turnover rate in the public service. The Government Response addressed all recommendations and indicated that it has undertaken or will undertake actions with respect to most of the recommendations and highlighted its commitment to improving the effectiveness and timeliness of compensation to public service employees. The government has taken action to ensure equitable compensation for all employees in the federal public sector by tabling the Public Sector Equitable Compensation Act (PSECA) as part of the Budget Implementation Act 2009. The Response also highlighted the government's commitment to the development and consideration of an approach to modernize technology and processes to simplify the administration of pay for the Government of Canada. The 2009–10 Public Service Renewal Action Plan emphasized linking human resources needs with organizational business needs, one outcome of which would be more stability and fewer turnovers in the public service. Second Report of the Standing Committee on Government Operations and Estimates: The Right Pay for Valuable Employees (Third Report of the Committee presented to the House during the Second Session of the 39th Parliament) (Presented to the House on September 14, 2009).



Standing Committee on Public Accounts: Restoring the Honour of the RCMP: Addressing Problems in the Administration of the RCMP's Pension and Insurance Plans
(Adopted by the Committee on December 6, 2007; presented to the House on December 10, 2007)
Summary of Report Discussion of progress made to address recommendations Link to the Secretariat's response
The committee examined the RCMP's progress in responding to the allegations of fraud and abuse during the outsourcing of the administration of the force's pension and insurance plans. An investigation by the Ottawa Police Service and an audit by the Office of the Auditor General of Canada were completed prior to this Report. The 28 recommendations directed to the government call for RCMP follow-up action, RCMP administrative improvements, Treasury Board policy changes, and broader legislative instruments. In brief, these recommendations focus on the recovery of misappropriated funds, ensuring compliance with the Contracting Policy, strengthened rules for discipline and dismissal of public servants, improving protection for whistleblowers, and enhancing review and accountability of the RCMP. Overall, the Government Response expresses general support for these recommendations, noting that action has either been taken or is underway to address the recommendations. The Government Response indicates that all of the policy recommendations are being reviewed as part of the Secretariat's Policy Suite Renewal Initiative. Consideration is also being given to clarifying the Secretariat's Guidelines for Discipline. A compliance framework is under development to ensure that both sides of compliance are addressed—preventative measures before and appropriate restorative measures after. It will also include training for employees and disciplinary codes to provide clarity on misconduct and related consequences. Second Report of the Standing Committee on Public Accounts, "Restoring the Honour of the RCMP: Addressing Problems in the Administration of the RCMP's Pension and Insurance Plans" (Presented to the House on April 7, 2008)



Standing Committee on Public Accounts: The Expenditure Management System at the Government Centre and the Expenditure Management System of Departments  
(Adopted by the Committee on February 12, 2008; presented to the House on February 25, 2008)
Summary of Report Discussion of progress made to address recommendations Link to the Secretariat's response
The Committee examined the Expenditure Management System within central agencies and departments. The Report focussed on the roles and responsibilities of central agencies, access to information, evaluation, alignment of funding to programs, the Expenditure Management Information System, conditions for funding, and the Supplementary Estimates process. In each of its budgets, the government has underscored its commitment to developing a new approach to managing overall spending to ensure that all government programs are effective and efficient, are focussed on results, provide value for taxpayers' money, and are aligned with the government's priorities and responsibilities. Fourth Report of the Standing Committee on Public Accounts, "The Expenditure Management System at the Government Centre and the Expenditure Management System in Departments"  (Presented to the House on July 16, 2008)



Standing Committee on Public Accounts: Protection of Public Assets – Office of the Correctional Investigator
(Adopted by the Committee on February 12, 2008; presented to the House on February 25, 2008)
Summary of Report Discussion of progress made to address recommendations Link to the Secretariat's response
The Committee examined improper and questionable payments made to the Correctional Investigator up until October 2003. The Report focusses on corrective action taken to date and makes recommendations for measures to ensure these practices do not occur in the future. The new financial management policy suite will outline the roles and responsibilities of the Comptroller General of Canada to monitor and ensure that chief financial officers understand and fulfill their duties. The Office of the Comptroller General of Canada will assess the extent of total internal audit coverage of small departments and agencies and will report relevant information in the most current annual Internal Audit Plan. The Management Accountability Framework (MAF) Directorate is in the final year of establishing a three-year rotational cycle for the assessment of small agencies. Fifth Report of the Standing Committee on Public Accounts, "Protection of Public Assets – Office of the Correctional Investigator" (Presented to the House on July 16, 2008)



Standing Committee on Public Accounts: Departmental Answers to Questions about Government Responses (39th Parliament)
(Adopted by the Committee on February 14, 2008; presented to the House on February 25, 2008)
Summary of Report Discussion of progress made to address recommendations Link to the Secretariat's response
The Report examines the effectiveness of the Committee in enacting change within the public service through committee report recommendations. The Report includes an analysis of the number of recommendations (in a sample of reports) and the actions of the public service in addressing said recommendations. The recently introduced Federal Accountability Act contains many measures aimed at increasing the information available to Parliament for holding the government to account. Sixth Report of the Standing Committee on Public Accounts, "Departmental Answers to Questions About Government Responses (39th Parliament)" (Presented to the House on July 16, 2008)



Standing Committee on Public Accounts: Large Information Technology Projects
(Adopted by the Committee on February 14, 2008; presented to the House on February 25, 2008)
Summary of Report Discussion of progress made to address recommendations Link to the Secretariat's response
The Committee examined the progress the public service has made in the management of large-scale IT projects. The action plan to improve project management is based on research into why projects fail. It attempts to find the right balance between being overly prescriptive and overly reliant on guidance—which by definition can be considered as optional. The action plan clarifies and strengthens the existing policies and guidance for the management of IT projects and introduces new requirements, such as independent reviews. Seventh Report of the Standing Committee on Public Accounts, "Large Information Technology Projects" (Presented to the House on July 16, 2008)



Standing Committee on Public Accounts: Chapter 5, Passports Services – Passport Canada of February 2007 Report of the Auditor General of Canada
(Adopted by the Committee on February 28, 2008; presented to the House on March 5, 2008)
Summary of Report Discussion of progress made to address recommendations Link to the Secretariat's response
The Report focusses on the progress Passport Canada has made toward meeting its service standards while factoring in heightened expectations for security with the growing demand for services. The Secretariat has taken the lead on work to combine the various ways of developing a whole-of-government approach to this issue. However, because this is an unfunded priority without allocated resources, little progress has been made. Ninth Report of the Standing Committee on Public Accounts, "Chapter 5, Passports Services – Passport Canada of February 2007 Report of the Auditor General of Canada" (Presented to the House on June 6, 2008)



Standing Committee on Public Accounts: Public Accounts of Canada 2007
(Adopted by the Committee on February 28, 2008; presented to the House on March 5, 2008)
Summary of Report Discussion of progress made to address recommendations Link to the Secretariat's response
The Report focusses on the government's reporting of the Public Accounts of Canada (i.e., the consolidated financial statements of the Government of Canada). The measures mentioned in the Response support improved reporting in the Public Accounts and positively address recommendations made by the parliamentary Committee and the Auditor General of Canada. Eleventh Report of the Standing Committee on Public Accounts, "Public Accounts of Canada 2007" (Presented to the House on July 16, 2008)



Standing Committee on Public Accounts: Chapter 5, Managing the Delivery of Legal Services to Government – Department of Justice Canada of the May 2007 Report of the Auditor General of Canada
(Adopted by the Committee on February 12, 2009; presented to the House on February 25, 2009)
Summary of Report Discussion of progress made to address recommendations Link to the Secretariat's response
The Report focusses on recommendations for managing the delivery of legal services to the Government of Canada. Specifically, a recommendation was made for the Secretariat to undertake a feasibility study of reporting the government's total cost for legal services. The Secretariat has reviewed the existing reporting of the costs of legal services to Parliament and reviewed the possibility of using the Management, Resources and Results Structures to further capture the costs of legal services to the government. With respect to existing reporting, the Public Accounts of Canada 2007 (Volume II, Section 17, and Volume III, Section 3) and the Department of Justice Canada Departmental Performance Report provide details on the majority of these costs. Fourth Report of the Standing Committee on Public Accounts (recommendations contained in the 17th Report of the Committee presented to the House during the Second Session of the 39th Parliament) (Presented to the House on June 19, 2009)

 

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Veterans Affairs

Table 10: Response to Parliamentary Committees

House of Commons

Standing Committee on Veterans Affairs

On May 28, 2008, the House of Commons Standing Committee on Veterans Affairs tabled a report, Resetting the Bar for Veterans Health Care: Veterans Independence Program and Veterans Health Care Review. The report pointed out that redesigning VAC's health care programs and services for older clients would help pave the way for better health care for young Veterans of peacekeeping and Canadian Forces operations, especially those dealing with psychological injuries. Although the Committee requested an official government response, Parliament was dissolved before the response could be tabled.

Standing Committee on National Defence

On May 15, 2008, the House of Commons Standing Committee on National Defence adopted a motion recommending that the Auditor General of Canada immediately conduct a thorough review of all Canadian Forces Bases to evaluate the available services, treatments and care for mental health injuries provided by the Department of National Defence. This recommendation was made at an early stage of the Committee's study of Health services provided to Canadian Forces personnel with an emphasis on post-traumatic stress disorder. No official Government Response was requested and the Auditor General did not pursue the study.

Senate

Sub-Committee on Veterans Affairs (to the Standing Committee on National Security and Defence)

On June 18, 2008, the Senate sub-Committee on Veterans Affairs released an interim report on Reductions of Service Income Security Insurance Plan Long Term Disability (SISIP LTD) benefits. Their recommendation called for the government to immediately cease the practice of reducing SISIP LTD benefits awarded to Veterans, by the amount received in a Pension Act disability pension.

Senate Special Committee on Aging

In March 2008, the Senate Special Committee on Aging released their Second Interim Report: Issues and Options for an Aging Population. Of the 84 Options proposed, several intersected with VAC's program areas. Most notably, Option 70, to "create a needs-based 'Seniors Independence Program' for all Canadian seniors, modelled after the Veterans Independence Program".

Bills

Bill C-287 An Act to recognize National Peacekeeper's Day received Royal Assent on June 16, 2008.

On March 12, 2009, Bill C-17 An Act to recognize Beechwood Cemetery as Canada's National Cemetery was referred to the Senate Standing Committee on Social Affairs, Science and Technology.

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Western Economic Diversification Canada

Table 8: Response to Parliamentary Committees and External Audits



Response to Parliamentary Committees

Standing Senate Committee on National Finance, RE: Infrastructure.  WD officials agreed to get back to the Committee with the answers to the following questions:

  • Has any infrastructure money been directly or indirectly given to the energy sector in Alberta? -  The energy sector has not benefitted directly from WD's municipal infrastructure funding; however, the sector may benefit indirectly via the funding of local roads.
  • Could you inform the Committee of the status of the Community Development Trust Agreements?  Has the money been disbursed? - As of June 30, 2009, the Province of BC has provided $115.6M through the $129M Community Development Trust Agreement. (http://www.cd.gov.bc.ca/cdt/)


Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)

Commissioner of the Environment and Sustainable Development entity plan summary chapter of Application of Canadian Environmental Assessment Act - no recommendations were received relating to WD.

Draft chapter on Environmental Petitions Exhibit 5.5 Timelines and Responses due between July 1, 2007 and June 30, 2008 - completed


External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)
None were completed during the period.