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2007-08
Departmental Performance Report



Canadian Grain Commission






Supplementary Information (Tables)






Table of Contents




Table 3: Sources of Respendable Revenue


Sources of Respendable Revenue
($ thousands) Actual 2005-06 Actual 2006-07 2007-2008
Main Estimates Planned Revenue Total Authorities Actual
Deliver inspection and testing services
Inspection, registration, and cancellation 26 023 28 838       28 153
Other 1 629 1 271       1 246
Total 27 652 30 109 31 135 31 135 31 135 29 399
Deliver weighing services
Weighing, registration, and cancellation 10 634 12 101       11 966
Other 42          
Total 10 676 12 101 9 270 9 270 9 270 11 966
Conduct research to understand and measure grain quality
Other - - - - - -
Total - - - - - -
Protect producers' rights
Licences 392 503       438
Service fees 17 1        
Other 33 2       2
Total 442 506 860 860 860 440
Total Respendable Revenue 38 770 42 716 41 265 41 265 41 265 41 805

This table identifies all sources of revenue generated, excluding appropriation. Respendable revenues represent funds generated through fees and contracts for services rendered by the CGC. These revenues are used to offset a portion of the costs of providing these services.



Table 4: Revolving Funds


Statement of Operations
($ thousands) Actual 2005-2006 Actual 2006-2007 2007-2008
Main Estimates Planned Spending Authorized Actual
Revenue
Appropriation            
Parliamentary 5 293 5 202       5 007
Respendable 22 012 30 508       37 325
Total Revenues 27 305 35 710 34 732 34 732 42 971 42 332
Respendable Revenue
Service Fees 36 674 40 940       40 119
Contract Revenue 1 704 1 273       1 248
License Fees 392 503       438
Total Respendable Revenue 38 770 42 716 41 265 41 265 41 265 41 805
Total Revenues 66 076 78 426 75 997 75 997 84 236 84 137
Expenses
Operating:
Salaries and employee benefits 55 310 53 832 56 012 56 012 56 759 59 585
Rent 3 731 3 738 4 800 4 800 7 212 3 805
Travel 2 793 2 804 5 175 5 175 7 774 3 218
Travel and Supplies 2 398 2 748 3 192 3 192 4 796 3 210
Depreciation 2 174 1 974 1 701 1 701 1 701 1 905
Professional and Special Services 1 815 1 258 1 573 1 573 2 363 1 467
Communications 878 833 173 173 260 824
Other 1 044 17       524
Total expenses 70 143 67 204 72 626 72 626 80 865 74 538
Surplus (Deficit) (4 068) 11 222 3 371 3 371 3 371 9 599

This table reflects and allocates the costs associated with the total revenues generated.

The difference of $8 239 K between planned spending and total authorities is $7 300 K approved in the 2007 Budget, $154 K supported for Internal Audit, $60 K 2006 2007 Operational Budget Carry Forward, $485 K from Treasury Board for severance pay, and $240 K for collective agreements.

Actual appropriation differs from the revolving fund financial statements by $639 K. The CGC received a recovery of severance pay from the Treasury Board and recorded it as a reduction of expenses versus recording it as appropriation revenue. The CGC lapsed funding received in support of Internal Audit due to a delay in hiring.

Statement of Cash Flows
($ thousands) Actual 2005-06 Actual 2006-07 2007-2008
Main Estimates Planned Spending  Authorized Actual
Surplus (Deficit) (4 068) 11 222 3 371 3 371 3 371 9 599
Add non-cash items:
Depreciation/amortization 2 174 1 974 1 701 1 701 1 701 1 905
Provisions for employee termination benefits 842 1 086 - - - 3 229*
Gain on disposal of property and equipment (3) (13) - - - (23)
Change in working capital (1 047) (1 260) - - - 3 074
Investing activities:
Acquisition of depreciable assets (1 767) (1 600) (4 945) (4 945) (4 945) (3 454)
Cash Surplus (requirement) (3 869) 11 409 127 127 127 14 330

This table converts the financial statement information from book value to a cash basis.

* During the year, the CGC revised its assumptions with respect to expected employee service life and Revolving Fund status resulting in an adjustment to increase the employee severance liability by $2,049,000. This amount was recorded as an expense in the current year.

Projected Use of Authority
($ thousands) Actual 2005-06 Actual 2006-07 2007-2008
Main Estimates Planned Spending  Authorized  Actual
Authority 2 381 2 381 2 508 2 508 2 508 2 508
Drawdown:
Balance as at April 1 12 165 8 296 127 127 127 19 705
Operating (deficit)/surplus (12 165) (8 296) - - - (19 705)
 
Projected surplus (drawdown) (3 869) 11 409 127 127 127 14 330
Projected Balance at March 31 (1 488) 13 790 2 762 2 762 2 762 16 838

This table represents the projected balance which is made up of the accumulated net charge (April 1), ANCAFA (cash account), and the CGC’s Revolving Fund authority.



Table 5 – A: 2007-2008 User Fee Reporting - User Fees Act


2007-2008 User Fee Reporting - User Fees Act
  2007-2008 ($ thousands)
User Fee Fee Type Fee Setting Authority Date Last Modified Forecast Revenue Actual Revenue Full Cost Performance Standard1 Performance Results1
Inward Inspection R Schedule 1 -
Canada Grain
Regulations (CGR)
1991 5 870 8 216 11 594 See Annex 1 See Annex 1
Outward Inspection R Schedule 1- CGR 1991 13 328 15 218 13 453 See Annex 1 See Annex 1
Inward Weighing R Schedule 1- CGR 1999 1 653 1 848 3 863 See Annex 1 See Annex 1
Outward Weighing R Schedule 1- CGR 1991 6 662 8 037 6 917 See Annex 1 See Annex 1
Registration and
Cancellation
R Schedule 1- CGR 1991 3 547 4 061 1 149 See Annex 1 See Annex 1
Licensing and Producer Cars R Schedule 1- CGR 1991 459 438 1 659 See Annex 1 See Annex 1
Total       31 519 37 818 38 635    

1 According to prevailing legal opinion, where the corresponding fee introduction or most recent modification occurred prior to March 31, 2004:

  • the performance standard may not have received parliamentary review;
  • the performance standard may not respect all establishment requirements under the User Fees Act (UFA) (e.g. international comparison, independent complaint address), and
  • the performance result is not legally subject to section 5.1 of the UFA regarding fee reductions for unachieved performance.

Table 5 – A Continued : 2007-2008 User Fee Reporting - User Fees Act


2007-2008 User Fee Reporting - User Fees Act
  Planning Years ($ thousands)
    2008-2009 2009-2010 2010-2011
User Fee Fee Type Forecast Revenue Estimated Full Costs Forecast Revenue Estimated Full Costs Forecast Revenue Estimated Full Costs
Inward Inspection R 5 870 11 884 5 870 12 180 5 870 12 485
Outward Inspection R 13 328 13 788 13 328 14 133 13 328 14 486
Inward Weighing R 1 653 3 959 1 653 4 058 1 653 4 159
Outward Weighing R 6 662 7 090 6 662 7 267 6 662 7 449
Registration and
Cancellation
R 3 547 1 178 3 547 1 207 3 547 1 237
Licensing and Producer Cars R 459 1 701 459 1 743 459 1 787
Total   31 519 39 600 31 519 40 588 31 519 41 603

Most CGC revenue is generated from fees charged for mandated inspection and weighing of grain exported through licensed terminal or transfer elevators.

Annex 1: Performance Standards and Results


Performance Standards and Results
User Fee Performance Standard Performance Results
2007-2008
Inward Inspection
  • Provide all services in a courteous, professional manner
  • Prepare and distribute documentation to interested parties within 24 hours of unload
  • Provide thorough elevator inspections with regard to automatic samplers, protein testers and moisture meters, dryers and other related mechanical equipment
  • Provide advice for companies regarding installation of new or modified sampling equipment, dryers and other mechanical equipment where applicable
  • Address special requests to meet customer needs
From April 1, 2007 to March 31, 2008, CGC staff inspected 265,056 inward grain cars.

The grading of inward grain cars was 99.03% accurate.

Service standards were met 100% of the time.

Outward Inspection
  • While grain is being conveyed to the vessel, truck or railcar, continuously monitor the grade of the grain according to the information listed on the shipping order
  • Analyze representative increments for a cargo every 2000 tonnes or within a timed interval that has been identified for the terminal and advise the shippers of the results within 20 minutes of commencing the analysis, and always when there is a problem
  • Notify the designated facility representative immediately after the discovery of quality anomalies to minimize the cost of corrections
  • Keep an official record of the loading and retain samples for six months so that the CGC and its customers can review the details of the shipment should the need arise
  • Accurately reflect the loading data in the certificate, letters of analysis or other documents that are issued and offer as much flexibility in the format of these documents as our Act and Regulations allow
  • Issue the appropriate certificates for the cargo within twenty-four hours of receiving a) the documentation requests from the shipper/exporter and b) the loading data from the inspection unit
From April 1, 2007 to March 31, 2008, CGC staff issued 5,267 certificates of quality representing 26,712,829 tonnes of Canadian export grain.

Service Standards were met 100% of the time.

Inward Weighing
  • Endeavour to provide receipt data within 24 hours of unload
  • Provide all services in a courteous, professional manner
  • Accurately determine the amount of grain weighed and facilitate the verification of the weight with the interested parties through the certification and documentation issued
  • Monitor weights and grain flow routes while grain is being conveyed from the truck or railcar
  • Notify the facility representatives immediately after the discovery of quantity anomalies or weighing exceptions in order to minimize correction costs
  • Address special requests to meet clients needs
From April 1, 2007 to March 31, 2008, CGC staff officially weighed 282,385 inward grain cars.

Service Standards were met 100% of the time.

Outward Weighing
  • Endeavour to provide shipment data before the close of the next business day
  • Ensure the timely transfer of official documents
  • Process and document all shipments so as not to delay the loading operations of the facility
  • Accurately determine the amount of grain weighed and facilitate the verification of the weight with the interested parties
  • Continuously monitor the weights and grain flow routes while grain is being conveyed to the truck, railcar or vessel
  • Notify the facility representatives immediately after the discovery of quantity anomalies or weighing exceptions so that the cost of corrections is minimized
  • Keep an official record of shipping routes and scale tapes for 2 years after a loading
  • Accurately reflect the loading data in the certificates and other documents that are issued
From April 1, 2007 to March 31, 2008, CGC staff officially weighed 27,059,734 tonnes of grain for export from Canada.

Service Standards were met 100% of the time.

Registration and Cancellation
  • Reply to client phone calls or e-mails within 30 minutes of the time they are received or advise employees (via a message) when we will be able to resolve their questions
  • Provide 5 minute response between the hours of 7:30 and 4:30 CST and within 30 minutes at other times
  • Monitor the system on weekends to ensure continued operation
Service Standards were met 100% of the time.
Licensing
  • Upon receipt of all required documentation for licensing, monitor prospective licensee files to ensure that the files are processed and approved within 10 working days (pending availability of decision makers).
  • Advise licensees of their licensing requirements 2 months prior to their licence renewal date.
  • Notify a licencee the day a licence is issued and ensure that the licence is mailed to the licensee within 5 working days from the effective date of the licence.
  • Ensure that customers are notified about changes in a CGC licensees’ status within 3 working days of the effective change. In lieu of a 3 working day standard, notification of changes will take place via newspaper and other media publications.
  • Respond to customer inquiries within 24 hours.
As of March 31, 2008, the CGC had 163 licensees as required by the CGA and CGR. It should be noted that some licensees hold multiple licences (e.g., primary, process, grain dealer, transfer).

Service standards were met 100% of the time.


Table 5 – B: User Fee Reporting - Policy on Service Standards for External Fees


User Fee Reporting - Policy on Service Standards for External Fees
External Fee Service Standard1 Performance Results2 2007-2008 Stakeholder Consultation
Inward Inspection
  • Provide all services in a courteous, professional manner
  • Prepare and distribute documentation to interested parties within 24 hours of unload
  • Provide thorough elevator inspections with regard to automatic samplers, protein testers and moisture meters, dryers and other related mechanical equipment
  • Provide advice for companies regarding installation of new or modified sampling equipment, dryers and other mechanical equipment where applicable
  • Address special requests to meet customer needs
From April 1, 2007 to March 31, 2008, CGC staff inspected 265,056 inward grain cars.

The grading of inward grain cars was 99.03 % accurate.

Service standards were met 100% of the time.

Constant daily contact with and feedback from stakeholders, combined with formal stakeholder meetings and review of service performance.
Outward Inspection
  • While grain is being conveyed to the vessel, truck or railcar, continuously monitor the grade of the grain according to the information listed on the shipping order
  • Analyze representative increments for the cargo every 2000 tonnes or within a timed interval that has been identified for the terminal and advise the shippers of the results within 20 minutes of commencing the analysis, and always when there is a problem
  • Notify the designated facility representative immediately after the discovery of quality anomalies so that the cost of corrections is minimized
  • Keep an official record of the loading and retain samples for six months so that the CGC and its customers can review the details of the shipment should the need arise
  • Accurately reflect the loading data in the certificate, letters of analysis or other documents that we issue and offer as much flexibility in the format of these documents as our Act and Regulations allow
  • Issue the appropriate certificates for the cargo within twenty-four hours of receiving a) the documentation requests from the shipper/exporter and b) the loading data from the inspection unit
From April 1, 2007 to March 31, 2007, CGC staff issued 5,267 certificates of quality representing 26,712,829 tonnes of Canadian export grain.

Service Standards were met 100% of the time.

Constant daily contact with and feedback from stakeholders, combined with formal stakeholder meetings and review of service performance (e.g., Vessel Loading Protocol).
Inward Weighing
  • Endeavor to provide receipt data within 24 hours of unload
  • Provide all services in a courteous, professional manner
  • Accurately determine the amount of grain weighed and facilitate the verification of the weight with the interested parties through the certificates and other documents that we issue
  • Monitor the weights and grain flow routes while grain is being conveyed from the truck or railcar
  • Notify the facility representatives immediately after the discovery of quantity anomalies or weighing exceptions in order to minimize correction costs
  • Provide our staff with the tools and knowledge to consistently apply the protocols for official weighing as our principal training objective
  • Address special requests to meet clients needs
From April 1, 2007 to March 31, 2008, CGC staff officially weighed 282,385 inward grain cars.

Service Standards were met 100% of the time.

Constant daily contact with and feedback from stakeholders, combined with formal stakeholder meetings and review of service performance (e.g., Grain Receival Service).
Outward Weighing
  • Endeavour to provide shipment data before the close of the next business day
  • Ensure the timely transfer of official documents
  • Process and document all shipments so as not to delay the loading operations of the facility
  • Accurately determine the amount of grain weighed and facilitate the verification of the weight with the interested parties
  • Continuously monitor the weights and grain flow routes while grain is being conveyed to the truck, railcar or vessel
  • Notify the facility representatives immediately after the discovery of quantity anomalies or weighing exceptions so that the cost of corrections is minimized
  • Keep an official record of shipping routes and scale tapes for 2 years after a loading
  • Accurately reflect the loading data in the certificates and other documents that we issue
From April 1, 2007 to March 31, 2008, CGC staff officially weighed 27,059,734 tonnes of grain for export from Canada.

Service Standards were met 100% of the time.

Constant daily contact with and feedback from stakeholders, combined with formal stakeholder meetings and review of service performance (e.g., Vessel Loading Protocol).
Registration and Cancellation
  • Reply to phone calls or e-mails from clients within 30 minutes of the time they are received or advise employees (via a message) when we will be able to resolve their questions
  • Provide 5-minute response between the hours of 7:30 and 4:30 CST and within 30 minutes at other times
  • Monitor the system on weekends to ensure continued operation
Service Standards were met 100% of the time. Informal feedback from stakeholders on a daily basis.
Licensing
  • Upon receipt of all required documentation for licensing, monitor prospective licensee files to ensure that the files are processed and approved within 10 working days (pending availability of decision makers).
  • Advise licensees of their licensing requirements 2 months prior to their licence renewal date.
  • Notify the licensee the day a licence is issued and ensure the licence is mailed to the licensee within 5 working days from the effective date of the licence.
  • Ensure that customers are notified about changes in CGC licensees’ status within 3 working days of the effective change. In lieu of a 3 working day standard, notification of changes will take place via newspaper and other media publications.
  • Respond to customer inquiries within 24 hours.
As of March 31, 2008, the CGC had 163 licensees. It should be noted that some licensees hold multiple licences (e.g., primary, process, grain dealer, transfer).

Service standards were met 100% of the time.

Daily contact with and feedback from stakeholders, combined with formal stakeholder meetings and review of service performance.

1 As established pursuant to the Policy on Service Standards for External Fees:

  • service standards may not have received parliamentary review; and
  • service standards may not respect all performance standard establishment requirements under the UFA (e.g. international comparison; independent complaint address).

2 Performance results are not legally subject to section 5.1 of the UFA regarding fee reductions for unachieved performance.



Table 6: Response to Parliamentary Committees and External Audits


Response to Parliamentary Committees and External Audits
Response to Parliamentary Committees
N/A
Response to the Auditor General
N/A
External Audits
N/A



Table 7a: Internal Audits


Response to Parliamentary Committees and External Audits
Name of Internal Audit Audit Type Status Completion Date Electronic Link to Report
Harvest Survey Review Program Delivery / Risk Assessment Complete 2006 http://www.grainscanada.gc.ca/cgc-ccg/cr-rm/crm-mrm-eng.htm
CIPRS Program Review Program Delivery / Risk Assessment Complete 2007 http://www.grainscanada.gc.ca/cgc-ccg/cr-rm/crm-mrm-eng.htm
Review of testing at the Grain Research Laboratory Program Delivery / Risk Assessment Complete 2007 http://www.grainscanada.gc.ca/cgc-ccg/cr-rm/crm-mrm-eng.htm

Note: The CGC is in the process of hiring a Chief Audit Executive who will be responsible for planning and conducting internal audits. The CGC’s 2007-2008 RPP included a list of planned internal audits and expected completion dates. The scheduled audits have been deferred to a later date and are conditional upon the hiring of a Chief Audit Executive.

Table 7b: Evaluations


Evaluations
Name of Evaluation Program Activity Evaluation Type Status Completion Date Electronic Link to Report
N/A N/A N/A N/A N/A N/A
Electronic Link to Evaluation Plan: N/A

Note: The CGC is in the process of hiring a Chief Audit Executive who will be responsible for planning and conducting internal audits and evaluations. The CGC’s evaluation plan will be established at such time as the Chief Audit Executive is hired.



Table 8: Travel Policies


Comparison to the Treasury Board of Canada Secretariat Special Travel Authorities
The Canadian Grain Commission follows the Treasury Board of Canada Secretariat Special Travel Authorities.
http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/TBM_113/STA_e.asp


Comparison to the Treasury Board of Canada Secretariat Travel Directive, Rates and Allowances
The Canadian Grain Commission follows the Treasury Board of Canada Secretariat Travel Directive, Rates and Allowances.
http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/TBM_113/td-dv_e.asp
http://www.tbs-sct.gc.ca/hr-rh/gtla-vgcl/menu-travel-voyage_e.asp