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Table - Policy on Service Standards for External Fees
| A. External Fee | Service Standard 1 | Performance Result 1 | Stakeholder Consultation |
|---|---|---|---|
| Fees charged for the processing of access requests filed under the Access to Information Act | Framework under development by TBS More info: http://lois.justice.gc.ca/en/a-1/8.html |
Statutory deadlines met 100% of the time | The service standard is established by the Access to Information Act and the Access to Information Regulations. Consultations with stakeholders were undertaken for amendments done in 1986 and 1992. |
| B. Other Information: n/a | |||
1 Notes
As established pursuant to the Policy on Service Standards for External Fees:
- service standards may not have received parliamentary review; and
- service standards may not respect all performance standard establishment requirements under the User Fees Act (e.g. international comparison; independent complaint address).
- Performance results are not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
