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ARCHIVED - Citizenship and Immigration Canada

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Section 3: Supplementary Information

A. Organizational Information

organization chart

B. Accountabilities

The Honourable Diane Finley is the Minister responsible for Citizenship and Immigration Canada.

Deputy Minister
Richard B. Fadden is the Deputy Minister. Reporting to the Deputy Minister are four Assistant Deputy Ministers and one Associate Assistant Deputy Minister; the Director General, Internal Audit and Accountability; the Chief Financial Officer; the Director of the Office of Conflict Resolution; and the Departmental Secretary. The Assistant Deputy Attorney General leads the Justice team in providing legal services to the Department.

Assistant Deputy Minister, Operations
The Operations Sector is accountable for all of the Department’s program delivery activities. This sector includes the domestic regions, the International Region, the Case Management Branch, the Health Management Branch, and the Foreign Credential Referral Office. It also includes the Operational Management and Coordination Branch, which operates specialized case processing centres in Mississauga, Ontario, Vegreville, Alberta, and Sydney, Nova Scotia, as well as a national call centre in Montreal and the Query Response Centre in Ottawa.

Associate Assistant Deputy Minister, Inventory Management
The Inventory Management Sector is responsible for leading the project to design a strategy to address the backlog in applications. The AADM works closely with the ADM Operations and the ADM Strategic and Program Policy to meet the Department’s and the Government’s priorities with respect to the Immigration Program.

Assistant Deputy Minister, Strategic and Program Policy
The Strategic and Program Policy Sector leads the Department’s strategic agenda on both the domestic and international levels and directs related policy, planning and research strategies. This sector includes Strategic Policy and Priorities, Immigration, Integration, Refugees, Citizenship, Risk Mitigation, International and Intergovernmental Relations, and Research and Evaluation branches, and the Metropolis Project.

Assistant Deputy Minister, Client Service Modernization
The Client Service Modernization Sector is leading the redesign of CIC’s service delivery model, setting service improvement priorities and directing program investments to achieve the best results for our clients. This sector comprises the Information Management and Technology Branch (which includes the Global Case Management System project) and the Service Improvement Office.

Assistant Deputy Minister, Corporate Services
The Corporate Services Sector is responsible for CIC’s management agenda, bringing together responsibility for key corporate functions. This sector consists of the Administration and Security Branch, the Human Resources Branch, the Communications Branch, the Corporate Affairs Branch, and the Workforce Renewal Office.