2020 Student Exit Survey Results for the Public Service

The results of the 2020 Student Exit Survey are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. The results have been grouped by summing the responses to the two most positive or two least negative answers and summing the responses to the two least positive or two most negative answers in the response scale. These grouped responses, Most positive/Least negative answers and Least positive/Most negative answers, are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

Recruitment

2. Please indicate the extent to which you agree or disagree with each of the following statements about the application process for your current student job. a. It was easy to get information about the student employment program/process.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 31 41 10 10 3 1 4 76 13 4268
2019 Public Service 25 42 13 13 3 1 3 70 17 5927
2018 Public Service 24 42 13 14 3 1 3 69 18 6475
2017 Public Service 21 45 12 13 4 1 4 69 18 5282

2. Please indicate the extent to which you agree or disagree with each of the following statements about the application process for your current student job. b. The application process was clear and easy to understand.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 43 37 7 6 2 0 5 84 8 4250
2019 Public Service 37 40 8 10 3 0 3 79 13 5906
2018 Public Service 36 39 8 10 3 0 3 78 13 6458
2017 Public Service 33 41 8 11 3 1 3 76 15 5263

2. Please indicate the extent to which you agree or disagree with each of the following statements about the application process for your current student job. c. I was provided with sufficient information about the job prior to applying for the position.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 32 34 11 12 6 0 4 69 19 4259
2019 Public Service 22 32 13 20 10 0 3 56 31 5924
2018 Public Service 22 33 13 18 10 0 3 57 30 6474

3. How important were each of the following reasons in choosing to accept your current student job? a. Gaining work experience in my field of study
Survey year Organization Very important
(%)		 Fairly important
(%)		 Somewhat important
(%)		 Slightly important
(%)		 Not at all important
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 63 16 9 5 5 0 2 81 9 4265
2019 Public Service 66 18 7 3 4 0 2 86 7 5945
2018 Public Service 62 19 7 4 5 0 3 84 9 6477

3. How important were each of the following reasons in choosing to accept your current student job? b. Job location
Survey year Organization Very important
(%)		 Fairly important
(%)		 Somewhat important
(%)		 Slightly important
(%)		 Not at all important
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 34 30 20 9 5 0 2 65 14 4253
2019 Public Service 38 39 13 5 4 0 0 77 10 5924
2018 Public Service 38 39 13 6 4 0 0 77 10 6461

3. How important were each of the following reasons in choosing to accept your current student job? c. Establishing contacts and networking opportunities for future work in the federal public service
Survey year Organization Very important
(%)		 Fairly important
(%)		 Somewhat important
(%)		 Slightly important
(%)		 Not at all important
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 51 26 13 6 3 0 1 78 9 4267
2019 Public Service 53 31 9 4 3 0 0 84 6 5928
2018 Public Service 54 30 9 3 3 0 0 85 6 6469

3. How important were each of the following reasons in choosing to accept your current student job? d. Timing of the job offer
Survey year Organization Very important
(%)		 Fairly important
(%)		 Somewhat important
(%)		 Slightly important
(%)		 Not at all important
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 43 31 15 6 3 1 2 75 9 4268
2019 Public Service 49 32 13 3 3 0 2 82 5 5927
2018 Public Service 47 33 13 3 3 0 1 81 6 6470

3. How important were each of the following reasons in choosing to accept your current student job? e. Salary
Survey year Organization Very important
(%)		 Fairly important
(%)		 Somewhat important
(%)		 Slightly important
(%)		 Not at all important
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 24 31 25 13 6 0 1 56 19 4254
2019 Public Service 31 41 18 6 4 0 1 72 10 5919
2018 Public Service 28 41 19 6 5 0 1 70 11 6447

3. How important were each of the following reasons in choosing to accept your current student job? f. No other job offers at the time
Survey year Organization Very important
(%)		 Fairly important
(%)		 Somewhat important
(%)		 Slightly important
(%)		 Not at all important
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 10 10 15 14 24 3 24 28 52 4223
2019 Public Service 10 15 22 8 19 1 23 34 37 5834
2018 Public Service 10 16 23 9 19 1 22 33 37 6373

3. How important were each of the following reasons in choosing to accept your current student job? g. Recommendations from other students working in the federal public service
Survey year Organization Very important
(%)		 Fairly important
(%)		 Somewhat important
(%)		 Slightly important
(%)		 Not at all important
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 12 18 16 12 17 2 23 40 38 4250
2019 Public Service 12 21 20 7 13 2 23 45 28 5915
2018 Public Service 12 22 21 7 14 1 23 45 28 6451

3. How important were each of the following reasons in choosing to accept your current student job? h. Educational requirement (e.g., CO-OP, internship, etc.)
Survey year Organization Very important
(%)		 Fairly important
(%)		 Somewhat important
(%)		 Slightly important
(%)		 Not at all important
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 24 16 11 7 17 2 25 54 32 4261
2019 Public Service 24 18 14 4 14 1 25 57 24 5930
2018 Public Service 22 17 15 4 15 1 26 53 26 6468

4. Please indicate the extent to which you are satisfied or dissatisfied with each of the following aspects of your recruitment experience. c. The length of time between first being contacted about the job and the interview.
Survey year Organization Very satisfied
(%)		 Somewhat satisfied
(%)		 Neither satisfied nor dissatisfied
(%)		 Somewhat dissatisfied
(%)		 Very dissatisfied
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 60 24 7 5 1 0 3 86 6 2305
2019 Public Service 52 27 6 6 2 0 6 84 9 5947
2018 Public Service 50 28 8 7 2 0 6 82 10 6480
2017 Public Service 49 27 8 7 3 0 6 81 10 5276

4. Please indicate the extent to which you are satisfied or dissatisfied with each of the following aspects of your recruitment experience. d. The length of time between the initial job offer and the start date.
Survey year Organization Very satisfied
(%)		 Somewhat satisfied
(%)		 Neither satisfied nor dissatisfied
(%)		 Somewhat dissatisfied
(%)		 Very dissatisfied
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 46 25 11 12 4 0 2 72 17 2304
2019 Public Service 45 25 8 14 6 0 2 71 20 5936

4. Please indicate the extent to which you are satisfied or dissatisfied with each of the following aspects of your recruitment experience. e. The amount of information I was provided about the job prior to accepting the position.
Survey year Organization Very satisfied
(%)		 Somewhat satisfied
(%)		 Neither satisfied nor dissatisfied
(%)		 Somewhat dissatisfied
(%)		 Very dissatisfied
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 35 36 14 11 3 0 0 72 14 2303
2019 Public Service 25 35 14 19 6 0 1 61 25 5934
2018 Public Service 27 34 13 19 5 0 2 62 24 6475
2017 Public Service 26 36 14 17 6 0 2 63 23 5278

4. Please indicate the extent to which you are satisfied or dissatisfied with each of the following aspects of your recruitment experience. f. The extent to which the interviewer made me feel at ease during the interview.
Survey year Organization Very satisfied
(%)		 Somewhat satisfied
(%)		 Neither satisfied nor dissatisfied
(%)		 Somewhat dissatisfied
(%)		 Very dissatisfied
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 73 20 4 1 0 0 1 94 1 2303
2019 Public Service 63 22 6 2 0 0 6 91 2 5928
2018 Public Service 64 22 6 2 1 0 6 91 3 6470
2017 Public Service 67 20 5 1 1 0 6 93 2 5271

4. Please indicate the extent to which you agree or disagree with the following statement. g. Overall, I was satisfied with the way in which the interview process was conducted.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 67 27 2 2 0 0 1 96 2 2308
Top of page

Onboarding and orientation

5. Please indicate the extent to which you are satisfied or dissatisfied with each of the following aspects of your onboarding and orientation experience. b. The welcome I received from my supervisor/manager (either virtually or in person).
Survey year Organization Very satisfied
(%)		 Somewhat satisfied
(%)		 Neither satisfied nor dissatisfied
(%)		 Somewhat dissatisfied
(%)		 Very dissatisfied
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 77 17 3 2 1 0 0 95 3 2340
2019 Public Service 72 19 4 3 1 0 1 91 5 5925
2018 Public Service 74 17 4 3 1 0 1 92 4 6456
2017 Public Service 75 17 4 2 1 0 0 93 4 5261

5. Please indicate the extent to which you are satisfied or dissatisfied with each of the following aspects of your onboarding and orientation experience. c. The welcome I received from my colleagues in my work unit (either virtually or in person).
Survey year Organization Very satisfied
(%)		 Somewhat satisfied
(%)		 Neither satisfied nor dissatisfied
(%)		 Somewhat dissatisfied
(%)		 Very dissatisfied
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 69 21 5 3 1 0 1 91 3 2336
2019 Public Service 69 21 5 3 1 0 1 91 4 5922
2018 Public Service 71 20 5 2 1 0 1 91 4 6464
2017 Public Service 74 19 4 2 1 0 0 93 3 5269

5. Please indicate the extent to which you are satisfied or dissatisfied with each of the following aspects of your onboarding and orientation experience. d. Being provided with the necessary materials and equipment to do my work when I started my student job.
Survey year Organization Very satisfied
(%)		 Somewhat satisfied
(%)		 Neither satisfied nor dissatisfied
(%)		 Somewhat dissatisfied
(%)		 Very dissatisfied
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 53 27 6 9 3 0 1 81 12 2439

5. Please indicate the extent to which you are satisfied or dissatisfied with each of the following aspects of your onboarding and orientation experience. e. Having access to my department’s/agency’s Information Technology (IT) infrastructure necessary to do my work when I first started my student job (e.g. access to systems, networks, software).
Survey year Organization Very satisfied
(%)		 Somewhat satisfied
(%)		 Neither satisfied nor dissatisfied
(%)		 Somewhat dissatisfied
(%)		 Very dissatisfied
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 44 28 9 12 6 0 1 73 17 2434

5. Please indicate the extent to which you are satisfied or dissatisfied with each of the following aspects of your onboarding and orientation experience. f. The overall orientation I received about the work I would be doing.

Survey year Organization Very satisfied
(%)		 Somewhat satisfied
(%)		 Neither satisfied nor dissatisfied
(%)		 Somewhat dissatisfied
(%)		 Very dissatisfied
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 45 34 9 9 3 0 0 79 11 2438
2019 Public Service 37 33 12 12 5 0 1 71 17 5933
2018 Public Service 36 34 12 12 5 0 1 70 17 6464
2017 Public Service 43 32 10 10 4 0 1 75 14 5269

5. Please indicate the extent to which you are satisfied or dissatisfied with each of the following aspects of your onboarding and orientation experience. g. The overall orientation I received about my organization.
Survey year Organization Very satisfied
(%)		 Somewhat satisfied
(%)		 Neither satisfied nor dissatisfied
(%)		 Somewhat dissatisfied
(%)		 Very dissatisfied
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 48 33 10 5 3 0 0 82 8 2442
2019 Public Service 39 34 13 9 3 0 2 74 13 5936
2018 Public Service 38 35 13 8 4 0 1 74 12 6475
2017 Public Service 38 34 13 9 4 0 2 73 13 5276

6. Did your manager or supervisor make you aware of orientation or student events offered by your organization or other organizations?
Survey year Organization Yes
(%)		 No
(%)		 Don't know
(%)		 not applicable
(%)		 Total responses
2020 Public Service 66 19 8 7 4271
Top of page

Work experience

7. The following questions ask about your general experience in your current job. Please indicate the extent to which you agree or disagree with each of the following statements. a. Throughout my student job, I was provided with the necessary materials and equipment to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 65 25 4 5 2 0 0 90 6 4267

7. The following questions ask about your general experience in your current job. Please indicate the extent to which you agree or disagree with each of the following statements. b. I was generally made to feel part of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 72 20 4 3 1 0 0 92 4 4265
2019 Public Service 72 20 4 3 1 0 0 92 4 5932
2018 Public Service 73 19 3 3 1 0 0 92 5 6467
2017 Public Service 74 19 3 3 1 0 0 93 4 5265

7. The following questions ask about your general experience in your current job. Please indicate the extent to which you agree or disagree with each of the following statements. c. My supervisor/manager was available for meetings or consultations.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 78 15 3 2 1 0 1 94 3 4253
2019 Public Service 72 20 4 3 1 0 0 92 4 5931
2018 Public Service 71 20 4 3 1 0 0 91 5 6454
2017 Public Service 73 19 3 3 1 0 0 92 4 5268

7. The following questions ask about your general experience in your current job. Please indicate the extent to which you agree or disagree with each of the following statements. d. I attended regularly scheduled staff or team meetings.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 75 13 4 2 2 0 4 92 5 4260
2019 Public Service 67 17 5 4 3 0 5 88 7 5935
2018 Public Service 64 17 5 4 4 0 5 86 9 6468
2017 Public Service 65 16 5 4 3 0 7 87 7 5271

7. The following questions ask about your general experience in your current job. Please indicate the extent to which you agree or disagree with each of the following statements. e. Lines of authority and reporting relationships were made clear to me.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 61 25 6 5 2 0 1 87 7 4255
2019 Public Service 53 29 8 7 2 1 1 83 9 5924
2018 Public Service 52 30 8 7 2 0 0 83 10 6464
2017 Public Service 56 27 7 6 2 1 1 85 8 5261

7. The following questions ask about your general experience in your current job. Please indicate the extent to which you agree or disagree with each of the following statements. f. I knew how my work contributed to the achievement of my team's goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 64 24 6 3 2 0 0 89 5 4257

7. The following questions ask about your general experience in your current job. Please indicate the extent to which you agree or disagree with each of the following statements. g. I felt my work made a contribution to my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 61 26 6 4 2 0 0 88 5 4261
2019 Public Service 57 30 6 4 2 0 0 87 6 5932
2018 Public Service 59 28 6 4 2 0 0 87 6 6466
2017 Public Service 63 26 5 3 2 0 0 89 5 5265

7. The following questions ask about your general experience in your current job. Please indicate the extent to which you agree or disagree with each of the following statements. h. I was encouraged to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 62 26 7 3 1 0 0 89 4 4270
2019 Public Service 57 25 10 4 2 0 0 83 7 5936
2018 Public Service 58 24 9 5 3 0 1 83 8 6468
2017 Public Service 61 22 9 5 2 0 0 84 7 5277

7. The following questions ask about your general experience in your current job. Please indicate the extent to which you agree or disagree with each of the following statements. i. I was given meaningful work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 55 29 8 5 2 0 0 85 8 4267
2019 Public Service 51 28 10 7 4 0 0 79 11 5938
2018 Public Service 51 28 9 7 4 0 0 79 11 6466

7. The following questions ask about your general experience in your current job. Please indicate the extent to which you agree or disagree with each of the following statements. j. I was given interesting tasks.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 50 30 10 6 3 0 0 81 10 4264
2019 Public Service 46 30 11 8 5 0 0 76 13 5930
2018 Public Service 47 28 10 9 5 0 0 76 14 6462
2017 Public Service 49 28 11 7 5 0 0 77 12 5266

7. The following questions ask about your general experience in your current job. Please indicate the extent to which you agree or disagree with each of the following statements. k. My job was a good fit with my interests.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 46 31 13 7 3 0 0 77 10 4265
2019 Public Service 41 30 14 10 6 0 0 71 15 5928
2018 Public Service 42 28 14 9 5 0 0 71 15 6449
2017 Public Service 45 29 13 8 5 0 0 74 13 5259

7. The following questions ask about your general experience in your current job. Please indicate the extent to which you agree or disagree with each of the following statements. l. My job was a good fit with my skills.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 52 32 9 4 2 0 0 84 7 4254
2019 Public Service 47 31 11 6 4 0 0 79 10 5911
2018 Public Service 48 31 10 6 4 0 0 79 10 6449

7. The following questions ask about your general experience in your current job. Please indicate the extent to which you agree or disagree with each of the following statements. m. My job was a good fit with my field of study.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 44 27 11 9 6 0 2 73 15 4254
2019 Public Service 41 25 12 10 9 0 1 68 20 5922
2018 Public Service 39 24 14 11 9 0 2 65 21 6439

7. The following questions ask about your general experience in your current job. Please indicate the extent to which you agree or disagree with each of the following statements. n. Overall, I had a positive work experience.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 71 22 4 2 1 0 0 93 4 4268
2019 Public Service 64 26 6 3 2 0 0 90 5 5916
2018 Public Service 64 26 5 3 2 0 0 90 5 6444
2017 Public Service 68 24 5 2 1 0 0 91 4 5259

7o. Overall, the amount of work that I was assigned was…
Survey year Organization Far too little
(%)		 Too little
(%)		 Sufficient
(%)		 Too much
(%)		 Far too much
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 3 15 77 3 1 1 1 79 21 4271
2019 Public Service 4 20 70 4 1 1 0 71 29 5945
2018 Public Service 5 19 70 4 1 1 1 71 29 6478
2017 Public Service 5 18 72 3 1 1 1 73 27 5239

8. The following questions relate to the learning experiences that were provided to you through your student job. Please indicate the extent to which you agree or disagree with each of the following statements. a. There was a clear work plan in place for my student work term.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 34 32 12 11 5 2 3 69 18 4268
2019 Public Service 26 32 12 16 9 2 4 61 26 5943
2018 Public Service 26 32 13 16 8 2 3 61 26 6472
2017 Public Service 27 33 13 14 8 2 4 63 23 5276

8. The following questions relate to the learning experiences that were provided to you through your student job. Please indicate the extent to which you agree or disagree with each of the following statements. b. My student work term generally followed the structure of the work plan.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 34 31 13 7 3 3 9 73 12 4260
2019 Public Service 26 30 16 9 6 3 11 65 17 5920
2018 Public Service 26 31 16 10 5 3 9 65 17 6456
2017 Public Service 28 30 16 9 4 2 10 68 14 5268

8. The following questions relate to the learning experiences that were provided to you through your student job. Please indicate the extent to which you agree or disagree with each of the following statements. c. My daily tasks and duties were clearly defined for me.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 44 32 10 9 4 0 1 76 13 4264
2019 Public Service 34 33 13 13 6 0 1 68 19 5925
2018 Public Service 35 33 12 13 6 0 1 69 19 6453
2017 Public Service 39 31 12 11 5 0 1 71 17 5262

8. The following questions relate to the learning experiences that were provided to you through your student job. Please indicate the extent to which you agree or disagree with each of the following statements. d. My colleagues helped me learn more about the job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 64 24 5 3 2 0 1 90 5 4261
2019 Public Service 65 25 5 3 1 0 1 91 4 5926
2018 Public Service 66 24 5 3 2 0 1 91 4 6462
2017 Public Service 67 24 5 2 1 0 1 92 4 5265

8. The following questions relate to the learning experiences that were provided to you through your student job. Please indicate the extent to which you agree or disagree with each of the following statements. e. I was provided with informative feedback about my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 55 27 8 6 3 0 1 83 9 4258
2019 Public Service 47 30 11 8 3 0 1 78 11 5925
2018 Public Service 46 30 11 8 4 0 0 77 12 6458
2017 Public Service 48 30 10 8 3 0 1 79 11 5268

8. The following questions relate to the learning experiences that were provided to you through your student job. Please indicate the extent to which you agree or disagree with each of the following statements. f. I gained an overall understanding of the work done in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 62 29 5 3 1 0 0 92 4 4262
2019 Public Service 59 32 5 3 1 0 0 92 4 5939
2018 Public Service 57 33 5 3 1 0 0 90 5 6458
2017 Public Service 60 31 5 2 1 0 0 91 4 5264

8. The following questions relate to the learning experiences that were provided to you through your student job. Please indicate the extent to which you agree or disagree with each of the following statements. g. I gained an understanding of how government works.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 48 34 10 5 2 0 1 83 7 4262
2019 Public Service 47 37 9 4 2 0 0 84 6 5936
2018 Public Service 44 37 11 5 2 0 1 82 8 6467
2017 Public Service 46 36 11 5 2 0 1 82 7 5265
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Accommodations

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

9a. Having carefully read the definition above, have you requested measures to accommodate your needs during your summer job?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 18 82 4266

9b. Were any measures taken to accommodate your needs?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 77 23 751

9c. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 66 24 3 1 0 0 4 95 1 578
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Work environment

10. The following questions relate to the work environment that you experienced during your student job. Please indicate the extent to which the following occurred. b. The Wi-fi at the location from which I worked remotely was sufficient to carry out my day-to-day work activities.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 66 24 8 1 0 0 1 91 2 3503

10. The following questions relate to the work environment that you experienced during your student job. Please indicate the extent to which the following occurred. c. Discussions during virtual meetings were difficult to follow because of video or audio interruptions.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 5 6 26 34 25 0 3 62 11 3494

10. The following questions relate to the work environment that you experienced during your student job. Please indicate the extent to which the following occurred. d. My team members encouraged me to share my ideas and opinions during virtual team meetings.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 40 29 17 5 2 1 6 75 7 3499
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Workplace well-being

11. The following questions relate to your workplace well-being throughout your current student job. Please indicate the extent to which you agree or disagree with each of the following statements. a. I would have felt comfortable sharing concerns with my immediate supervisor about my physical health and safety, including those related to COVID-19.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 70 20 4 2 1 0 1 92 4 4258

11. The following questions relate to your workplace well-being throughout your current student job. Please indicate the extent to which you agree or disagree with each of the following statements. b. I am satisfied with the measures my department or agency has taken to protect my physical health and safety during the COVID-19 situation.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 76 16 3 2 1 0 1 94 3 4255

11. The following questions relate to your workplace well-being throughout your current student job. Please indicate the extent to which you agree or disagree with each of the following statements. c. I feel that the information I have received from my department or agency related to the COVID-19 pandemic was clear and easy to understand.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 65 24 5 4 1 0 1 90 5 4252

11. The following questions relate to your workplace well-being throughout your current student job. Please indicate the extent to which you agree or disagree with each of the following statements. d. I feel that the information I have received from my department or agency related to the COVID-19 pandemic was relevant to me and the work that I did.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 55 27 10 4 2 1 1 84 6 4267

11. The following questions relate to your workplace well-being throughout your current student job. Please indicate the extent to which you agree or disagree with each of the following statements. e. I feel that the information I have received from my department or agency related to the COVID-19 pandemic was consistent with the information provided to me by my immediate supervisor.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 73 17 4 2 1 1 2 93 2 4265

11. The following questions relate to your workplace well-being throughout your current student job. Please indicate the extent to which you agree or disagree with each of the following statements. f. If I had questions or concerns regarding my mental health during the COVID-19 pandemic, I knew where to get information.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 52 25 9 8 3 1 1 79 12 4264

11. The following questions relate to your workplace well-being throughout your current student job. Please indicate the extent to which you agree or disagree with each of the following statements. g. I would have felt comfortable sharing concerns with my immediate supervisor about my mental health, including those related to COVID-19.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 55 21 9 9 5 1 1 77 13 4256

11. The following questions relate to your workplace well-being throughout your current student job. Please indicate the extent to which you agree or disagree with each of the following statements. h. My immediate supervisor supported my mental health and well-being during my student job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 64 18 9 3 2 1 4 86 5 4260

11i. Were you made aware that some students were eligible to take "Other Leave with Pay" (code 699) in recent months during the COVID-19 pandemic?
Survey year Organization Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Public Service 30 54 16 4272
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Employment in the federal public service

12. The following questions ask about your intentions to seek or recommend future student employment or a future career in the federal public service. Based on your experience with your current student job, please indicate the extent to which you agree or disagree with each of the following statements. a. I feel that my current student job provided me with contacts and networks that will assist me in finding future employment.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 46 36 10 5 2 1 0 83 7 4270
2019 Public Service 37 42 11 7 2 1 0 79 9 5939
2018 Public Service 37 40 12 7 3 1 0 78 10 6471
2017 Public Service 43 38 11 5 2 1 0 81 8 5269

12. The following questions ask about your intentions to seek or recommend future student employment or a future career in the federal public service. Based on your experience with your current student job, please indicate the extent to which you agree or disagree with each of the following statements. b. I feel that my current student job provided me with valuable skills needed for future employment.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 62 28 5 3 1 0 0 90 4 4266
2019 Public Service 55 32 7 4 2 0 0 87 6 5928

12. The following questions ask about your intentions to seek or recommend future student employment or a future career in the federal public service. Based on your experience with your current student job, please indicate the extent to which you agree or disagree with each of the following statements. c. I would seek a job in my department or agency after I complete my studies.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 52 22 10 6 4 5 1 79 10 4265
2019 Public Service 42 25 13 9 6 5 1 71 16 5933
2018 Public Service 41 26 13 8 7 4 1 70 16 6467
2017 Public Service 42 24 13 9 6 5 1 70 16 5275

12. The following questions ask about your intentions to seek or recommend future student employment or a future career in the federal public service. Based on your experience with your current student job, please indicate the extent to which you agree or disagree with each of the following statements. d. I would seek a career in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 55 23 10 4 2 5 0 82 7 4256
2019 Public Service 48 26 14 5 3 5 0 77 8 5915
2018 Public Service 47 26 13 6 4 4 0 76 10 6462
2017 Public Service 47 26 13 5 3 5 0 77 9 5269

12. The following questions ask about your intentions to seek or recommend future student employment or a future career in the federal public service. Based on your experience with your current student job, please indicate the extent to which you agree or disagree with each of the following statements. e. I would recommend to other students that they seek a career in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 61 26 9 2 1 1 0 88 3 4266
2019 Public Service 52 29 13 3 2 1 0 82 5 5939
2018 Public Service 51 30 12 4 2 1 0 82 6 6467
2017 Public Service 52 29 12 3 2 1 0 83 5 5272
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Pay

13a. To what extent has your pay been affected by the issues with the Phoenix pay system?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 52 18 8 3 2 14 2 62 38 4272
2019 Public Service 43 23 14 6 5 7 2 47 53 5941
2018 Public Service 42 25 15 7 5 6 1 45 55 6475
2017 Public Service 35 22 17 10 10 4 1 37 63 5282

13b. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most Positive or Least Negative answers
(%)		 Most Negative or Least Positive answers
(%)		 Total responses
2020 Public Service 26 30 13 12 9 1 9 62 24 1371
2019 Public Service 18 29 13 20 13 2 5 51 35 2877
2018 Public Service 18 28 14 20 14 2 4 49 37 3303
2017 Public Service 20 25 13 16 16 1 7 50 36 3167
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