2024 Public Service Employee Survey Results by Theme for Federal Economic Development Agency for Southern Ontario by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 30 30 9 17 15 0 0 60 31 25
2024 Administration and operations 32 43 16 0 10 0 0 75 10 35
2024 Human resources 37 57 6 0 0 0 0 94 0 15
2024 Policy 33 29 9 14 14 0 0 62 28 25
2024 Project management 36 32 11 17 3 0 0 68 21 30
2022 Communications or public affairs 33 41 22 0 5 0 0 74 5 20
2022 Administration and operations 47 29 10 8 7 0 0 76 14 40
2022 Human resources 48 27 25 0 0 0 0 75 0 20
2022 Financial management 45 36 11 8 0 0 0 81 8 20
2022 Policy 37 38 12 7 7 0 0 75 13 30
2022 Project management 44 36 5 12 3 0 0 80 15 55
2022 Other services to the public 45 17 15 0 23 0 0 62 23 15
2022 None of the above 36 51 8 6 0 0 0 86 6 15
2020 Communications or public affairs 39 43 4 9 4 0 0 83 13 25
2020 Administration and operations 46 38 6 6 4 0 0 84 10 50
2020 Human resources 31 58 5 5 0 0 0 89 5 20
2020 Financial management 29 36 17 11 6 0 0 65 17 15
2020 Policy 39 41 14 6 0 0 0 80 6 30
2020 Project management 57 26 7 9 2 0 0 83 10 55
2020 Other services to the public 34 25 8 33 0 0 0 59 33 10
2020 None of the above 56 22 15 7 0 0 0 78 7 15
2019 Communications or public affairs 30 43 13 9 4 0 0 74 13 25
2019 Administration and operations 45 42 4 7 2 0 0 87 9 45
2019 Human resources 56 28 6 11 0 0 0 83 11 20
2019 Financial management 35 35 23 6 0 0 0 71 6 15
2019 Information technology 36 36 18 9 0 0 0 73 9 10
2019 Policy 45 41 3 10 0 0 0 86 10 30
2019 Project management 43 37 9 6 6 0 0 80 12 35
2019 Other services to the public 47 31 0 23 0 0 0 77 23 15
2019 None of the above 53 38 9 0 0 0 0 91 0 20

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 26 47 0 9 19 0 0 72 28 25
2024 Administration and operations 34 34 15 10 7 0 0 68 17 35
2024 Human resources 40 60 0 0 0 0 0 100 0 15
2024 Policy 44 34 15 0 7 0 0 78 7 25
2024 Project management 37 17 7 29 10 0 0 54 39 30
2022 Communications or public affairs 54 26 0 11 9 0 0 80 20 20
2022 Administration and operations 48 23 12 17 0 0 0 71 17 40
2022 Human resources 58 22 9 11 0 0 0 79 11 20
2022 Financial management 55 28 11 0 6 0 0 83 6 20
2022 Policy 58 11 15 9 7 0 0 69 16 30
2022 Project management 46 27 10 9 9 0 0 73 17 55
2022 Other services to the public 29 47 15 0 8 0 0 77 8 15
2022 None of the above 36 25 26 5 9 0 0 60 14 15
2020 Communications or public affairs 39 44 0 9 9 0 0 83 17 25
2020 Administration and operations 47 40 6 8 0 0 0 87 8 50
2020 Human resources 47 29 19 5 0 0 0 76 5 20
2020 Financial management 29 23 30 18 0 0 0 52 18 15
2020 Policy 48 35 10 7 0 0 0 83 7 30
2020 Project management 59 23 7 5 5 0 0 83 10 55
2020 Other services to the public 42 43 0 8 8 0 0 84 16 10
2020 None of the above 56 21 8 14 0 0 0 78 14 15
2019 Communications or public affairs 22 43 9 18 9 0 0 65 26 25
2019 Administration and operations 58 24 4 7 7 0 0 82 13 45
2019 Human resources 61 22 6 11 0 0 0 83 11 20
2019 Financial management 41 41 12 6 0 0 0 82 6 15
2019 Information technology 46 18 18 9 9 0 0 64 18 10
2019 Policy 45 41 3 7 0 3 0 89 7 30
2019 Project management 40 28 6 23 3 0 0 68 26 35
2019 Other services to the public 69 15 0 0 16 0 0 84 16 15
2019 None of the above 62 24 5 0 9 0 0 86 9 20

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 42 25 10 17 5 0 0 67 22 25
2024 Administration and operations 46 31 9 8 5 0 0 78 13 35
2024 Human resources 63 37 0 0 0 0 0 100 0 15
2024 Policy 37 30 20 11 3 0 0 66 14 25
2024 Project management 49 27 3 10 11 0 0 76 21 30
2022 Communications or public affairs 49 18 28 0 5 0 0 68 5 20
2022 Administration and operations 65 16 8 11 0 0 0 81 11 40
2022 Human resources 43 42 15 0 0 0 0 85 0 20
2022 Financial management 40 41 5 8 6 0 0 81 14 20
2022 Policy 46 32 12 7 4 0 0 78 10 30
2022 Project management 51 35 10 3 0 0 0 86 3 55
2022 Other services to the public 52 15 10 15 8 0 0 67 23 15
2022 None of the above 38 62 0 0 0 0 0 100 0 15
2020 Communications or public affairs 52 22 13 9 4 0 0 74 13 25
2020 Administration and operations 59 30 6 4 2 0 0 88 6 50
2020 Human resources 57 33 10 0 0 0 0 90 0 20
2020 Financial management 48 17 24 12 0 0 0 64 12 15
2020 Policy 42 35 17 3 0 0 3 80 3 30
2020 Project management 67 21 9 2 2 0 0 88 3 55
2020 Other services to the public 34 40 17 9 0 0 0 75 9 10
2020 None of the above 64 28 8 0 0 0 0 92 0 15
2019 Communications or public affairs 30 48 9 5 9 0 0 78 13 25
2019 Administration and operations 62 27 11 0 0 0 0 89 0 45
2019 Human resources 67 28 6 0 0 0 0 94 0 20
2019 Financial management 30 53 12 6 0 0 0 82 6 15
2019 Information technology 73 9 9 9 0 0 0 82 9 10
2019 Policy 41 34 17 7 0 0 0 76 7 30
2019 Project management 60 31 6 0 3 0 0 91 3 35
2019 Other services to the public 69 23 0 7 0 0 0 93 7 15
2019 None of the above 71 24 5 0 0 0 0 95 0 20

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 30 52 5 8 5 0 0 82 14 25
2024 Administration and operations 52 24 13 3 8 0 0 76 11 35
2024 Human resources 51 49 0 0 0 0 0 100 0 15
2024 Policy 37 37 16 7 3 0 0 74 10 25
2024 Project management 43 23 7 20 3 4 0 69 24 30
2022 Communications or public affairs 33 35 16 12 5 0 0 68 17 20
2022 Administration and operations 53 34 5 8 0 0 0 87 8 40
2022 Human resources 39 53 8 0 0 0 0 92 0 20
2022 Financial management 40 36 11 14 0 0 0 75 14 20
2022 Policy 47 27 11 9 7 0 0 74 15 30
2022 Project management 50 27 16 7 0 0 0 77 7 55
2022 Other services to the public 29 48 0 15 8 0 0 77 23 15
2022 None of the above 32 34 20 14 0 0 0 66 14 15
2020 Communications or public affairs 30 48 17 4 0 0 0 78 4 25
2020 Administration and operations 55 30 10 2 2 2 0 86 4 50
2020 Human resources 35 35 25 5 0 0 0 70 5 20
2020 Financial management 41 30 17 0 12 0 0 71 12 15
2020 Policy 48 36 16 0 0 0 0 84 0 30
2020 Project management 60 26 3 9 2 0 0 86 11 55
2020 Other services to the public 25 42 9 24 0 0 0 67 24 10
2020 None of the above 56 23 14 7 0 0 0 79 7 15
2019 Communications or public affairs 39 30 13 13 4 0 0 69 18 25
2019 Administration and operations 58 26 11 4 0 0 0 85 4 45
2019 Human resources 50 33 11 6 0 0 0 83 6 20
2019 Financial management 41 24 35 0 0 0 0 65 0 15
2019 Information technology 73 9 18 0 0 0 0 82 0 10
2019 Policy 41 41 14 3 0 0 0 83 3 30
2019 Project management 57 25 6 6 6 0 0 83 12 35
2019 Other services to the public 69 7 8 15 0 0 0 77 15 15
2019 None of the above 48 38 9 5 0 0 0 86 5 20

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 34 23 4 21 18 0 0 57 40 25
2024 Administration and operations 39 31 10 9 11 0 0 71 20 35
2024 Human resources 57 31 6 6 0 0 0 88 6 15
2024 Policy 44 25 4 24 3 0 0 69 27 25
2024 Project management 34 27 7 7 22 3 0 63 30 30
2022 Communications or public affairs 47 17 18 13 6 0 0 63 19 20
2022 Administration and operations 45 34 14 7 0 0 0 79 7 40
2022 Human resources 61 31 8 0 0 0 0 92 0 20
2022 Financial management 43 27 16 8 6 0 0 70 14 20
2022 Policy 59 21 6 9 6 0 0 80 15 30
2022 Project management 49 16 15 8 11 0 0 65 19 55
2022 Other services to the public 22 45 17 8 8 0 0 67 16 15
2022 None of the above 36 12 14 30 9 0 0 48 39 15
2020 Communications or public affairs 48 35 9 4 4 0 0 83 9 25
2020 Administration and operations 61 24 9 0 4 2 0 86 4 50
2020 Human resources 57 24 14 5 0 0 0 81 5 20
2020 Financial management 54 6 40 0 0 0 0 60 0 15
2020 Policy 60 27 10 0 3 0 0 87 3 30
2020 Project management 59 28 6 7 0 0 0 88 7 55
2020 Other services to the public 59 25 0 9 8 0 0 84 16 10
2020 None of the above 58 28 7 7 0 0 0 86 7 15
2019 Communications or public affairs 39 30 22 9 0 0 0 69 9 25
2019 Administration and operations 63 17 6 11 2 0 0 80 13 45
2019 Human resources 56 33 6 6 0 0 0 89 6 20
2019 Financial management 53 24 23 0 0 0 0 77 0 15
2019 Information technology 55 18 18 9 0 0 0 73 9 10
2019 Policy 62 27 7 3 0 0 0 90 3 30
2019 Project management 43 29 9 14 6 0 0 71 20 35
2019 Other services to the public 69 0 7 23 0 0 0 69 23 15
2019 None of the above 38 33 19 0 5 5 0 75 5 20

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 30 23 11 26 10 0 0 53 36 25
2024 Administration and operations 37 40 9 3 11 0 0 77 14 35
2024 Human resources 56 31 6 6 0 0 0 88 6 15
2024 Policy 36 25 8 24 7 0 0 61 31 25
2024 Project management 34 20 14 10 19 3 0 56 30 30
2022 Communications or public affairs 47 14 16 19 5 0 0 60 24 20
2022 Administration and operations 42 34 17 7 0 0 0 76 7 40
2022 Human resources 57 32 4 7 0 0 0 89 7 20
2022 Financial management 43 27 11 5 14 0 0 70 19 20
2022 Policy 52 21 9 9 10 0 0 73 18 30
2022 Project management 43 26 17 9 5 0 0 69 14 55
2022 Other services to the public 22 37 18 15 8 0 0 59 23 15
2022 None of the above 30 31 7 18 14 0 0 61 32 15
2020 Communications or public affairs 48 35 9 4 4 0 0 83 9 25
2020 Administration and operations 58 28 4 8 0 2 0 88 8 50
2020 Human resources 57 24 10 10 0 0 0 81 10 20
2020 Financial management 48 23 23 0 0 6 0 75 0 15
2020 Policy 57 29 10 0 3 0 0 86 3 30
2020 Project management 60 26 9 5 0 0 0 86 5 55
2020 Other services to the public 59 17 8 9 8 0 0 76 16 10
2020 None of the above 58 28 7 7 0 0 0 86 7 15
2019 Communications or public affairs 39 26 17 18 0 0 0 65 18 25
2019 Administration and operations 65 17 2 13 2 0 0 82 15 45
2019 Human resources 56 28 17 0 0 0 0 83 0 20
2019 Financial management 53 24 23 0 0 0 0 77 0 15
2019 Information technology 46 36 9 9 0 0 0 82 9 10
2019 Policy 52 37 7 4 0 0 0 89 4 25
2019 Project management 41 32 9 12 6 0 0 73 18 35
2019 Other services to the public 69 7 7 16 0 0 0 77 16 15
2019 None of the above 48 33 10 0 9 0 0 81 9 20

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 30 25 4 28 13 0 0 55 41 25
2024 Administration and operations 40 16 16 13 8 6 0 60 23 35
2024 Human resources 39 24 11 19 7 0 0 63 26 15
2024 Policy 24 24 21 12 10 5 4 53 24 25
2024 Project management 38 21 7 16 19 0 0 58 35 30
2022 Communications or public affairs 47 16 4 12 17 5 0 66 30 20
2022 Administration and operations 33 21 18 7 13 8 0 59 22 40
2022 Human resources 50 33 13 4 0 0 0 83 4 20
2022 Financial management 40 25 11 13 6 6 0 69 20 20
2022 Policy 34 30 14 12 10 0 0 64 22 30
2022 Project management 37 26 10 14 13 0 0 63 27 55
2022 Other services to the public 29 23 10 7 8 15 8 67 20 15
2022 None of the above 25 20 18 18 14 6 0 47 34 15
2020 Communications or public affairs 30 30 4 13 13 4 4 67 29 25
2020 Administration and operations 46 26 14 12 0 2 0 74 12 50
2020 Human resources 33 38 14 5 5 5 0 75 10 20
2020 Financial management 43 29 17 11 0 0 0 72 11 15
2020 Policy 34 37 16 10 3 0 0 71 13 30
2020 Project management 49 35 9 4 4 0 0 84 7 55
2020 Other services to the public 42 16 9 25 8 0 0 58 33 10
2020 None of the above 42 29 7 14 0 8 0 77 15 15
2019 Communications or public affairs 35 26 13 17 9 0 0 61 26 25
2019 Administration and operations 50 15 9 7 9 11 0 73 17 45
2019 Human resources 44 22 22 11 0 0 0 67 11 20
2019 Financial management 47 18 24 12 0 0 0 65 12 15
2019 Information technology 55 9 0 18 9 9 0 70 30 10
2019 Policy 41 38 7 10 3 0 0 79 14 30
2019 Project management 37 31 11 14 6 0 0 68 20 35
2019 Other services to the public 54 8 15 7 16 0 0 62 23 15
2019 None of the above 28 24 24 10 5 5 5 58 16 20
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 51 26 8 11 0 0 4 80 11 25
2024 Administration and operations 59 24 8 4 2 3 0 86 6 35
2024 Human resources 75 25 0 0 0 0 0 100 0 15
2024 Policy 73 15 0 5 7 0 0 88 12 25
2024 Project management 53 33 7 4 4 0 0 86 7 30
2022 Communications or public affairs 46 26 10 6 0 0 12 82 7 20
2022 Administration and operations 54 30 14 0 0 0 2 86 0 40
2022 Human resources 85 5 5 0 0 0 4 94 0 20
2022 Financial management 65 29 0 0 6 0 0 94 6 20
2022 Policy 65 15 16 0 0 0 4 83 0 30
2022 Project management 67 15 9 5 2 0 2 84 6 55
2022 Other services to the public 54 14 8 8 8 7 0 74 18 15
2022 None of the above 56 30 0 5 0 0 9 94 6 15
2020 Communications or public affairs 52 26 17 4 0 0 0 78 4 25
2020 Administration and operations 72 22 2 0 0 0 4 98 0 50
2020 Human resources 57 29 14 0 0 0 0 86 0 20
2020 Financial management 52 19 18 11 0 0 0 71 11 15
2020 Policy 76 13 7 0 0 0 3 93 0 30
2020 Project management 82 14 2 2 0 0 0 96 2 55
2020 Other services to the public 67 16 9 8 0 0 0 83 8 10
2020 None of the above 62 23 0 15 0 0 0 85 15 15
2019 Communications or public affairs 52 22 17 4 0 0 4 77 5 25
2019 Administration and operations 61 28 9 0 0 0 2 91 0 45
2019 Human resources 71 18 6 0 0 0 6 94 0 15
2019 Financial management 41 24 18 18 0 0 0 65 18 15
2019 Information technology 73 0 9 9 0 9 0 80 10 10
2019 Policy 83 10 7 0 0 0 0 93 0 30
2019 Project management 57 29 11 3 0 0 0 86 3 35
2019 Other services to the public 61 15 8 8 8 0 0 77 16 15
2019 None of the above 57 24 10 0 5 0 5 85 5 20

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 58 23 5 9 5 0 0 81 14 25
2024 Administration and operations 47 27 6 13 2 3 2 78 16 35
2024 Human resources 50 25 12 6 7 0 0 75 13 15
2024 Policy 58 11 4 19 8 0 0 70 27 25
2024 Project management 50 17 7 23 4 0 0 66 27 30
2022 Communications or public affairs 65 29 0 6 0 0 0 94 6 20
2022 Administration and operations 52 35 4 7 0 2 0 88 7 40
2022 Human resources 74 4 18 0 0 0 4 81 0 20
2022 Financial management 51 25 0 10 14 0 0 76 24 20
2022 Policy 56 20 11 0 8 0 4 80 9 25
2022 Project management 58 26 5 4 6 0 0 85 10 55
2022 Other services to the public 33 36 23 0 8 0 0 69 8 15
2022 None of the above 31 49 0 6 15 0 0 79 21 15
2020 Communications or public affairs 43 39 4 13 0 0 0 83 13 25
2020 Administration and operations 60 30 2 2 0 2 4 96 2 50
2020 Human resources 71 19 10 0 0 0 0 90 0 20
2020 Financial management 35 42 0 23 0 0 0 77 23 15
2020 Policy 55 32 7 3 0 0 3 90 3 30
2020 Project management 70 28 0 0 2 0 0 98 2 55
2020 Other services to the public 57 28 0 8 8 0 0 84 16 10
2020 None of the above 40 31 15 7 7 0 0 71 15 15
2019 Communications or public affairs 36 32 5 23 0 5 0 71 24 20
2019 Administration and operations 56 33 4 2 4 0 0 89 7 45
2019 Human resources 72 17 0 11 0 0 0 89 11 20
2019 Financial management 35 35 24 6 0 0 0 71 6 15
2019 Information technology 55 27 0 9 9 0 0 82 18 10
2019 Policy 52 45 3 0 0 0 0 97 0 30
2019 Project management 47 35 9 6 3 0 0 82 9 35
2019 Other services to the public 38 46 0 8 8 0 0 84 16 15
2019 None of the above 52 24 10 5 5 0 5 80 10 20

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 55 25 5 10 5 0 0 80 15 25
2024 Administration and operations 58 17 6 13 2 3 0 78 16 35
2024 Human resources 45 48 0 0 7 0 0 93 7 15
2024 Policy 58 22 4 0 16 0 0 80 16 25
2024 Project management 61 15 3 12 9 0 0 76 21 30
2022 Communications or public affairs 59 26 5 11 0 0 0 84 11 20
2022 Administration and operations 59 24 7 9 0 0 0 84 9 40
2022 Human resources 70 21 5 0 0 0 4 95 0 20
2022 Financial management 66 20 8 0 6 0 0 86 6 20
2022 Policy 69 12 10 4 5 0 0 81 9 30
2022 Project management 60 28 5 2 5 0 0 88 7 55
2022 Other services to the public 32 37 15 8 8 0 0 69 16 15
2022 None of the above 49 45 0 0 5 0 0 95 5 15
2020 Communications or public affairs 52 35 4 9 0 0 0 87 9 25
2020 Administration and operations 67 23 2 6 0 0 2 92 6 50
2020 Human resources 71 5 19 5 0 0 0 76 5 20
2020 Financial management 65 17 12 0 5 0 0 83 5 15
2020 Policy 80 13 7 0 0 0 0 93 0 30
2020 Project management 77 18 2 3 0 0 0 95 3 55
2020 Other services to the public 58 34 0 0 8 0 0 92 8 10
2020 None of the above 55 38 7 0 0 0 0 93 0 15
2019 Communications or public affairs 39 39 13 9 0 0 0 78 9 25
2019 Administration and operations 67 20 9 2 2 0 0 87 4 45
2019 Human resources 89 0 0 6 6 0 0 89 11 20
2019 Financial management 35 47 6 12 0 0 0 82 12 15
2019 Information technology 64 9 18 9 0 0 0 73 9 10
2019 Policy 79 21 0 0 0 0 0 100 0 30
2019 Project management 54 31 6 9 0 0 0 86 9 35
2019 Other services to the public 66 25 8 0 0 0 0 92 0 10
2019 None of the above 67 14 5 10 5 0 0 81 14 20

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 26 35 8 14 14 4 0 63 29 25
2024 Administration and operations 44 30 15 3 8 0 0 74 11 35
2024 Human resources 40 25 11 23 0 0 0 66 23 15
2024 Policy 32 26 21 15 7 0 0 58 22 25
2024 Project management 24 31 27 6 13 0 0 54 18 30
2022 Communications or public affairs 56 31 9 0 5 0 0 86 5 20
2022 Administration and operations 49 32 12 2 0 5 0 85 3 40
2022 Human resources 57 21 13 4 0 0 4 82 4 20
2022 Financial management 34 41 6 8 6 5 0 79 15 20
2022 Policy 45 30 13 3 6 3 0 77 10 30
2022 Project management 46 33 8 8 4 1 0 79 12 55
2022 Other services to the public 22 40 16 0 8 14 0 72 10 15
2022 None of the above 28 26 17 20 0 0 9 59 22 15
2020 Communications or public affairs 30 35 4 17 9 4 0 68 27 25
2020 Administration and operations 61 27 2 2 2 6 0 94 4 50
2020 Human resources 33 38 19 5 0 5 0 75 5 20
2020 Financial management 31 47 5 0 0 17 0 93 0 15
2020 Policy 49 28 7 7 0 10 0 85 7 30
2020 Project management 61 31 5 0 0 2 0 94 0 55
2020 Other services to the public 55 27 0 0 8 10 0 91 9 10
2020 None of the above 30 29 16 0 8 17 0 71 10 15
2019 Communications or public affairs 30 43 13 9 4 0 0 74 13 25
2019 Administration and operations 54 24 11 2 4 4 0 82 7 45
2019 Human resources 44 39 0 17 0 0 0 83 17 20
2019 Financial management 12 71 12 0 0 6 0 88 0 15
2019 Information technology 45 27 0 18 0 9 0 80 20 10
2019 Policy 41 45 10 0 3 0 0 86 3 30
2019 Project management 37 37 17 3 6 0 0 74 9 35
2019 Other services to the public 61 31 0 0 8 0 0 92 8 15
2019 None of the above 43 29 14 5 0 10 0 79 5 20

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 18 24 12 24 22 0 0 42 46 25
2024 Administration and operations 35 36 9 6 15 0 0 71 20 35
2024 Human resources 34 37 7 17 0 6 0 75 18 15
2024 Policy 21 36 4 24 14 0 0 58 38 25
2024 Project management 17 23 10 19 27 3 0 42 48 30
2022 Communications or public affairs 51 27 7 10 5 0 0 78 15 20
2022 Administration and operations 39 31 14 12 0 5 0 73 12 40
2022 Human resources 60 18 17 0 0 0 4 82 0 20
2022 Financial management 34 41 0 5 14 5 0 80 20 20
2022 Policy 37 27 20 10 6 0 0 64 16 30
2022 Project management 40 23 17 12 8 1 0 64 19 55
2022 Other services to the public 22 32 22 16 8 0 0 54 24 15
2022 None of the above 10 6 17 50 9 0 9 17 64 15
2020 Communications or public affairs 26 44 13 13 4 0 0 70 17 25
2020 Administration and operations 63 29 4 2 2 0 0 92 4 50
2020 Human resources 40 45 15 0 0 0 0 85 0 20
2020 Financial management 37 41 6 5 0 11 0 87 6 15
2020 Policy 49 42 0 3 3 3 0 94 6 30
2020 Project management 58 31 9 0 0 2 0 90 0 55
2020 Other services to the public 34 49 0 0 8 9 0 91 9 10
2020 None of the above 46 22 8 16 0 0 9 74 17 15
2019 Communications or public affairs 26 43 13 13 4 0 0 69 18 25
2019 Administration and operations 58 20 16 2 2 2 0 79 5 45
2019 Human resources 39 39 11 11 0 0 0 78 11 20
2019 Financial management 18 65 6 6 0 6 0 88 6 15
2019 Information technology 36 18 18 9 9 9 0 60 20 10
2019 Policy 39 39 11 11 0 0 0 79 11 30
2019 Project management 46 28 11 12 3 0 0 74 14 35
2019 Other services to the public 54 38 0 8 0 0 0 92 8 15
2019 None of the above 48 24 15 9 0 5 0 75 10 20

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 22 8 16 23 32 0 0 30 54 25
2024 Administration and operations 32 36 9 6 17 0 0 68 23 35
2024 Human resources 22 37 17 13 12 0 0 59 24 15
2024 Policy 13 19 18 20 30 0 0 32 49 25
2024 Project management 13 19 10 27 27 3 0 34 56 30
2022 Communications or public affairs 38 21 9 23 9 0 0 59 32 20
2022 Administration and operations 31 29 19 11 5 5 0 63 17 40
2022 Human resources 48 13 24 11 0 0 4 63 12 20
2022 Financial management 24 30 11 10 19 6 0 58 31 20
2022 Policy 25 32 11 22 10 0 0 57 32 30
2022 Project management 23 34 7 23 13 0 0 57 36 55
2022 Other services to the public 15 7 23 32 23 0 0 22 55 15
2022 None of the above 5 19 5 23 39 0 9 26 68 15
2020 Communications or public affairs 26 31 17 22 4 0 0 57 26 25
2020 Administration and operations 48 24 10 10 0 8 0 78 11 50
2020 Human resources 40 20 30 10 0 0 0 60 10 20
2020 Financial management 31 35 6 0 5 23 0 85 7 15
2020 Policy 39 42 7 6 0 6 0 86 7 30
2020 Project management 29 50 9 10 0 2 0 81 10 55
2020 Other services to the public 50 25 0 9 8 9 0 82 18 10
2020 None of the above 31 7 31 22 0 9 0 42 24 15
2019 Communications or public affairs 17 35 13 17 18 0 0 52 35 25
2019 Administration and operations 37 33 11 9 4 7 0 74 14 45
2019 Human resources 33 44 11 6 0 6 0 82 6 20
2019 Financial management 18 41 12 24 0 6 0 62 25 15
2019 Information technology 45 9 9 18 9 9 0 60 30 10
2019 Policy 31 45 10 14 0 0 0 76 14 30
2019 Project management 28 31 11 14 14 0 0 60 29 35
2019 Other services to the public 46 39 0 7 8 0 0 85 15 15
2019 None of the above 28 24 24 15 5 5 0 55 20 20

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 9 25 8 22 37 0 0 34 58 25
2024 Administration and operations 29 33 3 23 11 0 0 62 34 35
2024 Human resources 20 38 17 6 13 6 0 62 20 15
2024 Policy 21 19 14 23 23 0 0 40 46 25
2024 Project management 17 23 4 20 31 6 0 42 54 30
2022 Communications or public affairs 45 18 10 17 11 0 0 63 28 20
2022 Administration and operations 26 44 7 18 2 2 0 72 21 40
2022 Human resources 48 18 19 11 0 0 4 69 12 20
2022 Financial management 24 26 16 9 25 0 0 50 34 20
2022 Policy 29 29 21 10 12 0 0 57 22 30
2022 Project management 31 26 15 14 14 0 0 58 27 55
2022 Other services to the public 15 31 30 15 8 0 0 46 23 15
2022 None of the above 16 26 7 22 20 0 9 46 46 15
2020 Communications or public affairs 26 35 4 26 9 0 0 61 35 25
2020 Administration and operations 45 39 6 6 0 4 0 88 6 50
2020 Human resources 48 14 24 14 0 0 0 62 14 20
2020 Financial management 30 29 12 12 5 11 0 66 20 15
2020 Policy 32 39 10 10 3 6 0 75 14 30
2020 Project management 36 38 9 14 2 2 0 75 16 55
2020 Other services to the public 34 25 9 16 8 8 0 64 26 10
2020 None of the above 22 42 15 14 0 8 0 69 15 15
2019 Communications or public affairs 9 48 13 18 13 0 0 56 31 25
2019 Administration and operations 34 33 11 11 4 7 0 72 16 45
2019 Human resources 28 50 0 17 6 0 0 78 22 20
2019 Financial management 12 53 18 18 0 0 0 65 18 15
2019 Information technology 27 27 18 9 9 9 0 60 20 10
2019 Policy 28 38 17 17 0 0 0 66 17 30
2019 Project management 29 37 3 26 6 0 0 66 32 35
2019 Other services to the public 38 16 23 16 8 0 0 53 23 15
2019 None of the above 33 19 19 24 0 5 0 55 25 20
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 21 56 4 10 9 0 0 77 19 25
2024 Administration and operations 34 43 13 3 7 0 0 77 11 35
2024 Human resources 27 48 12 13 0 0 0 75 13 15
2024 Policy 40 42 3 12 3 0 0 82 15 25
2024 Project management 33 21 17 23 6 0 0 54 29 30
2022 Communications or public affairs 45 28 9 13 5 0 0 73 18 20
2022 Administration and operations 48 31 5 16 0 0 0 79 16 40
2022 Human resources 47 33 21 0 0 0 0 79 0 20
2022 Financial management 51 33 0 10 6 0 0 84 16 20
2022 Policy 58 16 11 6 8 0 0 74 14 30
2022 Project management 43 29 7 9 11 0 0 72 21 55
2022 Other services to the public 39 23 7 23 8 0 0 62 31 15
2022 None of the above 24 30 28 17 0 0 0 54 17 15
2020 Communications or public affairs 30 44 9 9 9 0 0 74 17 25
2020 Administration and operations 54 32 8 4 0 2 0 88 4 50
2020 Human resources 47 24 19 10 0 0 0 71 10 20
2020 Financial management 29 41 19 11 0 0 0 70 11 15
2020 Policy 47 30 13 3 0 3 3 82 4 30
2020 Project management 60 21 7 7 3 2 0 82 10 55
2020 Other services to the public 51 25 0 24 0 0 0 76 24 10
2020 None of the above 64 22 0 14 0 0 0 86 14 15
2019 Communications or public affairs 17 44 13 17 4 0 4 64 23 25
2019 Administration and operations 50 24 13 7 7 0 0 74 13 45
2019 Human resources 67 33 0 0 0 0 0 100 0 20
2019 Financial management 29 35 18 18 0 0 0 65 18 15
2019 Information technology 46 18 9 27 0 0 0 64 27 10
2019 Policy 48 41 7 3 0 0 0 90 3 30
2019 Project management 34 43 14 9 0 0 0 77 9 35
2019 Other services to the public 46 39 0 0 16 0 0 84 16 15
2019 None of the above 48 28 14 5 5 0 0 76 10 20

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 19 52 0 29 0 0 0 71 29 25
2024 Administration and operations 45 27 12 9 7 0 0 72 16 35
2024 Human resources 45 44 6 6 0 0 0 89 6 15
2024 Policy 33 25 8 20 15 0 0 58 35 25
2024 Project management 37 40 4 13 6 0 0 76 20 30
2022 Communications or public affairs 55 35 0 6 4 0 0 90 10 20
2022 Administration and operations 51 31 2 9 7 0 0 82 16 40
2022 Human resources 52 30 13 4 0 0 0 83 4 20
2022 Financial management 24 64 5 0 6 0 0 89 6 20
2022 Policy 40 17 17 25 0 0 0 58 25 30
2022 Project management 44 42 0 9 5 0 0 86 14 55
2022 Other services to the public 38 36 18 0 8 0 0 74 8 15
2022 None of the above 10 66 11 12 0 0 0 77 12 15
2020 Communications or public affairs 22 52 4 22 0 0 0 74 22 25
2020 Administration and operations 36 50 0 12 2 0 0 86 14 50
2020 Human resources 38 38 14 5 5 0 0 76 10 20
2020 Financial management 36 23 24 17 0 0 0 59 17 15
2020 Policy 32 54 3 10 0 0 0 87 10 30
2020 Project management 54 29 7 9 2 0 0 83 10 55
2020 Other services to the public 10 82 0 0 8 0 0 92 8 10
2020 None of the above 36 37 13 14 0 0 0 73 14 15
2019 Communications or public affairs 13 39 13 22 9 0 4 54 32 25
2019 Administration and operations 49 33 4 14 0 0 0 82 14 45
2019 Human resources 61 33 0 6 0 0 0 94 6 20
2019 Financial management 23 47 18 12 0 0 0 70 12 15
2019 Information technology 50 20 10 20 0 0 0 70 20 10
2019 Policy 21 52 17 10 0 0 0 72 10 30
2019 Project management 34 37 11 14 3 0 0 71 17 35
2019 Other services to the public 46 46 0 0 8 0 0 92 8 15
2019 None of the above 38 43 5 14 0 0 0 81 14 20

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 49 31 10 5 5 0 0 80 10 25
2024 Administration and operations 42 34 6 6 9 3 0 79 15 35
2024 Human resources 24 57 6 7 7 0 0 80 14 15
2024 Policy 53 20 0 15 12 0 0 72 28 25
2024 Project management 53 27 7 9 4 0 0 80 13 30
2022 Communications or public affairs 56 7 26 6 5 0 0 63 11 20
2022 Administration and operations 47 36 8 7 2 0 0 83 9 40
2022 Human resources 62 9 18 7 0 0 4 74 8 20
2022 Financial management 40 46 0 0 14 0 0 86 14 20
2022 Policy 55 20 17 3 5 0 0 75 8 30
2022 Project management 48 34 6 6 7 0 0 82 12 55
2022 Other services to the public 15 47 23 7 8 0 0 62 15 15
2022 None of the above 32 52 5 11 0 0 0 84 11 15
2020 Communications or public affairs 52 35 9 0 4 0 0 87 4 25
2020 Administration and operations 50 35 8 6 0 0 2 86 6 50
2020 Human resources 67 14 19 0 0 0 0 81 0 20
2020 Financial management 36 41 0 23 0 0 0 77 23 15
2020 Policy 51 32 10 3 3 0 0 83 7 30
2020 Project management 63 28 2 7 0 0 0 91 7 55
2020 Other services to the public 57 26 9 0 8 0 0 83 8 10
2020 None of the above 44 36 7 7 7 0 0 80 14 15
2019 Communications or public affairs 43 22 13 22 0 0 0 65 22 25
2019 Administration and operations 52 31 13 2 2 0 0 82 4 45
2019 Human resources 61 28 0 11 0 0 0 89 11 20
2019 Financial management 29 35 24 12 0 0 0 65 12 15
2019 Information technology 46 27 9 0 18 0 0 73 18 10
2019 Policy 54 25 14 7 0 0 0 79 7 30
2019 Project management 51 23 23 0 3 0 0 74 3 35
2019 Other services to the public 53 23 0 23 0 0 0 77 23 15
2019 None of the above 62 19 10 5 5 0 0 81 9 20

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 21 38 9 21 11 0 0 59 32 25
2024 Administration and operations 28 44 3 15 10 0 0 72 25 35
2024 Human resources 20 55 6 19 0 0 0 75 19 15
2024 Policy 33 39 13 7 7 0 0 72 14 25
2024 Project management 33 42 18 6 0 0 0 76 6 30
2022 Communications or public affairs 37 43 10 6 5 0 0 80 11 20
2022 Administration and operations 40 36 8 11 5 0 0 76 16 40
2022 Human resources 45 51 4 0 0 0 0 96 0 20
2022 Financial management 35 38 0 15 11 0 0 73 27 20
2022 Policy 40 27 7 18 4 0 4 70 23 30
2022 Project management 41 30 9 12 8 0 0 71 20 55
2022 Other services to the public 15 37 7 23 18 0 0 52 40 15
2022 None of the above 12 42 25 22 0 0 0 53 22 15
2020 Communications or public affairs 34 39 4 22 0 0 0 74 22 25
2020 Administration and operations 37 42 4 11 2 2 2 82 14 50
2020 Human resources 45 40 10 5 0 0 0 85 5 20
2020 Financial management 23 23 18 30 0 0 6 49 32 15
2020 Policy 52 25 10 12 0 0 0 78 12 30
2020 Project management 39 40 5 12 3 0 0 80 15 55
2020 Other services to the public 25 67 0 0 8 0 0 92 8 10
2020 None of the above 43 35 8 14 0 0 0 78 14 15
2019 Communications or public affairs 18 41 14 18 5 5 0 62 24 20
2019 Administration and operations 32 35 11 11 7 0 4 70 18 45
2019 Human resources 78 17 6 0 0 0 0 94 0 20
2019 Financial management 18 47 24 12 0 0 0 65 12 15
2019 Information technology 36 36 0 27 0 0 0 73 27 10
2019 Policy 38 48 10 0 0 3 0 89 0 30
2019 Project management 30 38 12 12 9 0 0 68 21 35
2019 Other services to the public 38 46 0 0 16 0 0 84 16 15
2019 None of the above 43 24 15 14 5 0 0 66 19 20

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 49 24 13 5 10 0 0 72 14 25
2024 Administration and operations 44 27 12 9 2 3 3 75 12 35
2024 Human resources 56 31 0 6 7 0 0 87 13 15
2024 Policy 61 19 13 4 3 0 0 81 7 25
2024 Project management 50 27 3 11 6 4 0 80 17 30
2022 Communications or public affairs 63 22 9 0 6 0 0 85 6 20
2022 Administration and operations 59 22 17 0 0 0 2 83 0 40
2022 Human resources 77 5 13 0 0 0 4 86 0 20
2022 Financial management 46 33 15 0 6 0 0 79 6 20
2022 Policy 62 12 17 4 5 0 0 74 9 30
2022 Project management 51 32 8 2 3 0 3 87 5 55
2022 Other services to the public 53 24 7 7 8 0 0 77 16 15
2022 None of the above 37 41 5 11 0 5 0 83 12 15
2020 Communications or public affairs 50 36 5 9 0 0 0 86 9 20
2020 Administration and operations 60 22 8 0 2 4 4 89 2 50
2020 Human resources 67 29 5 0 0 0 0 95 0 20
2020 Financial management 30 23 18 17 5 6 0 56 24 15
2020 Policy 65 22 3 0 3 6 0 93 4 30
2020 Project management 75 12 5 3 2 2 0 89 5 55
2020 Other services to the public 59 25 0 8 8 0 0 84 16 10
2020 None of the above 62 7 16 7 7 0 0 70 15 15

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 16 27 11 33 13 0 0 43 46 25
2024 Administration and operations 34 28 15 6 14 3 0 64 21 35
2024 Human resources 26 31 7 23 13 0 0 58 36 15
2024 Policy 21 35 26 8 10 0 0 56 18 25
2024 Project management 31 9 17 18 26 0 0 39 44 30
2022 Communications or public affairs 33 27 20 5 11 5 0 63 17 20
2022 Administration and operations 43 38 11 3 0 5 0 85 3 40
2022 Human resources 47 33 8 0 7 5 0 84 8 20
2022 Financial management 40 35 14 5 6 0 0 75 11 20
2022 Policy 43 21 11 11 13 0 0 65 25 30
2022 Project management 35 32 11 17 5 0 0 67 22 55
2022 Other services to the public 23 28 8 23 18 0 0 51 41 15
2022 None of the above 0 59 20 16 6 0 0 59 21 15
2020 Communications or public affairs 30 39 4 17 4 4 0 73 23 25
2020 Administration and operations 46 26 16 6 0 6 0 77 6 50
2020 Human resources 47 29 14 10 0 0 0 76 10 20
2020 Financial management 35 12 12 35 0 6 0 50 37 15
2020 Policy 48 29 16 0 3 3 0 80 3 30
2020 Project management 45 34 9 7 3 2 0 80 10 55
2020 Other services to the public 42 50 0 0 8 0 0 92 8 10
2020 None of the above 49 22 14 7 0 8 0 77 7 15
2019 Communications or public affairs 17 48 13 13 9 0 0 65 22 25
2019 Administration and operations 45 22 13 7 9 4 0 70 16 45
2019 Human resources 78 17 6 0 0 0 0 94 0 20
2019 Financial management 24 23 24 12 6 6 6 53 20 15
2019 Information technology 18 36 0 18 9 9 9 67 33 10
2019 Policy 41 45 3 3 3 3 0 89 7 30
2019 Project management 20 46 6 20 6 3 0 67 27 35
2019 Other services to the public 39 30 8 8 15 0 0 69 23 15
2019 None of the above 43 24 10 14 0 5 5 74 15 20

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 24 43 18 0 5 4 6 27 73 25
2024 Administration and operations 34 38 19 3 0 0 6 36 64 35
2024 Human resources 45 30 18 0 0 7 0 48 52 15
2024 Policy 64 14 4 0 14 0 4 67 33 25
2024 Project management 40 14 19 14 6 3 4 43 57 30
2022 Communications or public affairs 50 22 19 0 10 0 0 20
2022 Administration and operations 38 20 17 9 8 0 8 40
2022 Human resources 36 25 31 0 0 0 8 20
2022 Financial management 52 23 10 4 11 0 0 20
2022 Policy 41 28 15 3 13 0 0 30
2022 Project management 41 24 20 5 4 0 5 55
2022 Other services to the public 52 15 10 8 15 0 0 15
2022 None of the above 44 22 17 12 5 0 0 15
2020 Communications or public affairs 43 39 4 0 9 0 4 25
2020 Administration and operations 51 14 18 4 6 0 8 50
2020 Human resources 71 24 5 0 0 0 0 20
2020 Financial management 41 35 5 0 0 6 12 15
2020 Policy 52 26 6 10 6 0 0 30
2020 Project management 53 17 14 9 5 0 2 55
2020 Other services to the public 26 24 16 9 17 0 8 10
2020 None of the above 59 34 7 0 0 0 0 15
2019 Communications or public affairs 39 43 9 0 4 0 4 25
2019 Administration and operations 52 22 13 7 0 0 7 45
2019 Human resources 72 11 11 0 6 0 0 20
2019 Financial management 53 41 6 0 0 0 0 15
2019 Information technology 55 27 18 0 0 0 0 10
2019 Policy 55 17 21 7 0 0 0 30
2019 Project management 46 34 11 3 0 3 3 35
2019 Other services to the public 46 31 8 7 8 0 0 15
2019 None of the above 62 9 10 0 10 0 9 20

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 47 14 12 19 0 4 4 51 49 25
2024 Administration and operations 44 18 6 3 11 0 17 53 47 35
2024 Human resources 73 6 14 7 0 0 0 73 27 15
2024 Policy 55 18 8 4 4 3 8 62 38 25
2024 Project management 59 10 14 4 0 0 13 68 32 30

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 77 4 5 0 5 10 0 85 15 25
2024 Administration and operations 67 10 5 0 2 6 9 80 20 35
2024 Human resources 80 6 0 0 0 14 0 93 7 15
2024 Policy 69 9 4 0 4 7 8 81 19 25
2024 Project management 69 6 4 6 6 3 7 76 24 30
2022 Communications or public affairs 90 5 0 0 5 0 0 20
2022 Administration and operations 72 13 2 0 2 2 8 40
2022 Human resources 81 0 0 5 0 9 4 20
2022 Financial management 61 24 0 6 0 9 0 20
2022 Policy 71 10 3 0 7 0 10 30
2022 Project management 78 3 11 4 0 0 4 55
2022 Other services to the public 70 7 15 0 8 0 0 15
2022 None of the above 77 17 0 6 0 0 0 15
2020 Communications or public affairs 91 0 0 0 4 0 4 25
2020 Administration and operations 88 0 0 0 2 2 8 50
2020 Human resources 76 14 0 0 0 5 5 20
2020 Financial management 70 6 0 5 0 12 6 15
2020 Policy 85 3 9 0 0 3 0 30
2020 Project management 80 3 7 4 2 2 2 55
2020 Other services to the public 92 8 0 0 0 0 0 10
2020 None of the above 92 0 0 0 0 0 8 15
2019 Communications or public affairs 74 9 0 4 4 4 4 25
2019 Administration and operations 82 2 0 2 2 7 4 45
2019 Human resources 94 0 0 0 0 6 0 20
2019 Financial management 65 17 0 0 0 18 0 15
2019 Information technology 100 0 0 0 0 0 0 10
2019 Policy 90 7 0 0 0 3 0 30
2019 Project management 68 15 9 0 3 0 6 35
2019 Other services to the public 54 15 15 0 8 8 0 15
2019 None of the above 77 0 0 0 9 0 14 20

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 77 8 0 0 5 10 0 86 14 25
2024 Administration and operations 66 9 10 0 0 3 12 78 22 35
2024 Human resources 81 5 0 0 0 14 0 94 6 15
2024 Policy 78 4 0 0 0 7 12 95 5 25
2024 Project management 73 7 3 0 0 3 14 89 11 30

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 65 4 16 0 5 10 0 72 28 25
2024 Administration and operations 60 6 8 11 6 0 9 66 34 35
2024 Human resources 68 11 7 0 0 14 0 79 21 15
2024 Policy 67 3 4 11 4 3 8 75 25 25
2024 Project management 64 8 6 6 3 3 10 74 26 30

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 18 25 8 19 26 4 0 45 47 25
2024 Administration and operations 19 8 12 27 33 0 0 27 60 35
2024 Human resources 25 7 20 13 35 0 0 32 48 15
2024 Policy 9 16 15 32 24 0 4 26 58 25
2024 Project management 24 4 13 24 35 0 0 27 59 30
2022 Communications or public affairs 8 50 0 10 21 11 0 66 34 20
2022 Administration and operations 23 34 12 2 17 2 10 65 21 40
2022 Human resources 20 35 12 20 13 0 0 55 33 20
2022 Financial management 40 10 15 35 0 0 0 50 35 20
2022 Policy 22 43 6 18 6 3 0 68 25 30
2022 Project management 27 34 5 10 20 0 3 63 31 55
2022 Other services to the public 0 15 29 8 41 0 7 16 53 15
2022 None of the above 20 11 15 28 20 6 0 33 50 15
2020 Communications or public affairs 17 44 13 0 22 4 0 64 23 25
2020 Administration and operations 27 36 9 12 6 4 6 69 20 50
2020 Human resources 33 29 10 19 5 0 5 65 25 20
2020 Financial management 23 17 17 24 12 6 0 43 39 15
2020 Policy 39 34 0 3 16 3 3 79 21 30
2020 Project management 40 34 9 7 7 2 2 77 15 55
2020 Other services to the public 16 17 34 8 25 0 0 33 33 10
2020 None of the above 42 8 15 20 7 8 0 54 30 15
2019 Communications or public affairs 22 30 13 13 22 0 0 52 35 25
2019 Administration and operations 46 17 9 4 17 7 0 67 23 45
2019 Human resources 56 22 6 6 0 0 11 87 6 20
2019 Financial management 24 12 18 24 12 0 12 40 40 15
2019 Information technology 9 18 18 27 9 9 9 33 44 10
2019 Policy 41 24 21 7 7 0 0 66 14 30
2019 Project management 23 28 20 17 9 3 0 53 27 35
2019 Other services to the public 39 23 8 8 23 0 0 62 31 15
2019 None of the above 38 24 5 10 14 5 5 69 26 20

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 17 30 0 25 28 0 0 47 53 25
2024 Administration and operations 39 20 11 22 7 0 0 60 29 35
2024 Human resources 43 51 6 0 0 0 0 94 0 15
2024 Policy 29 32 8 20 11 0 0 61 31 25
2024 Project management 30 33 7 17 13 0 0 63 30 30
2022 Communications or public affairs 38 29 24 4 6 0 0 67 10 20
2022 Administration and operations 42 33 8 7 10 0 0 75 17 40
2022 Human resources 45 31 21 4 0 0 0 75 4 20
2022 Financial management 34 27 15 13 11 0 0 61 24 20
2022 Policy 58 14 10 10 8 0 0 72 18 30
2022 Project management 35 37 12 11 5 0 0 72 16 55
2022 Other services to the public 15 38 23 16 8 0 0 53 24 15
2022 None of the above 22 38 20 6 14 0 0 60 20 15
2020 Communications or public affairs 30 39 9 17 4 0 0 70 22 25
2020 Administration and operations 45 44 9 2 0 0 0 89 2 50
2020 Human resources 42 43 5 10 0 0 0 86 10 20
2020 Financial management 42 35 6 17 0 0 0 77 17 15
2020 Policy 54 33 10 3 0 0 0 87 3 30
2020 Project management 48 38 5 5 3 0 0 86 9 55
2020 Other services to the public 33 41 9 9 8 0 0 74 17 10
2020 None of the above 64 29 0 7 0 0 0 93 7 15
2019 Communications or public affairs 26 48 9 13 4 0 0 74 18 25
2019 Administration and operations 50 39 2 7 2 0 0 89 9 45
2019 Human resources 61 39 0 0 0 0 0 100 0 20
2019 Financial management 35 35 24 6 0 0 0 70 6 15
2019 Information technology 64 18 0 18 0 0 0 82 18 10
2019 Policy 48 38 10 3 0 0 0 86 3 30
2019 Project management 37 34 9 17 3 0 0 71 20 35
2019 Other services to the public 33 50 0 8 8 0 0 83 17 10
2019 None of the above 48 38 9 0 5 0 0 86 5 20

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 22 47 4 24 4 0 0 68 28 25
2024 Administration and operations 48 28 9 9 6 0 0 76 15 35
2024 Human resources 45 42 0 13 0 0 0 87 13 15
2024 Policy 33 44 4 0 19 0 0 77 19 25
2024 Project management 50 16 10 17 7 0 0 66 24 30
2022 Communications or public affairs 42 51 0 7 0 0 0 93 7 20
2022 Administration and operations 50 38 10 2 0 0 0 88 2 40
2022 Human resources 62 5 29 0 4 0 0 67 4 20
2022 Financial management 39 36 19 0 6 0 0 75 6 20
2022 Policy 57 7 11 14 12 0 0 64 25 30
2022 Project management 46 32 10 11 2 0 0 77 13 55
2022 Other services to the public 22 47 8 15 8 0 0 68 24 15
2022 None of the above 21 44 17 18 0 0 0 65 18 15
2020 Communications or public affairs 34 39 13 4 9 0 0 74 13 25
2020 Administration and operations 59 35 6 0 0 0 0 94 0 50
2020 Human resources 62 33 5 0 0 0 0 95 0 20
2020 Financial management 36 29 12 12 11 0 0 65 23 15
2020 Policy 51 26 20 3 0 0 0 77 3 30
2020 Project management 59 27 7 2 5 0 0 86 7 55
2020 Other services to the public 42 43 0 16 0 0 0 84 16 10
2020 None of the above 56 37 0 7 0 0 0 93 7 15
2019 Communications or public affairs 39 39 17 4 0 0 0 78 4 25
2019 Administration and operations 59 28 6 4 2 0 0 87 7 45
2019 Human resources 72 28 0 0 0 0 0 100 0 20
2019 Financial management 35 29 35 0 0 0 0 65 0 15
2019 Information technology 55 18 18 9 0 0 0 73 9 10
2019 Policy 59 24 10 7 0 0 0 83 7 30
2019 Project management 40 40 9 9 3 0 0 80 12 35
2019 Other services to the public 46 38 8 0 8 0 0 84 8 15
2019 None of the above 57 29 10 5 0 0 0 86 5 20

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 25 37 14 10 14 0 0 62 24 25
2024 Administration and operations 37 37 11 9 2 3 0 76 12 35
2024 Human resources 32 42 14 13 0 0 0 73 13 15
2024 Policy 41 28 5 19 7 0 0 69 26 25
2024 Project management 40 23 13 13 10 0 0 63 23 30
2022 Communications or public affairs 49 27 10 10 5 0 0 76 15 20
2022 Administration and operations 52 31 3 14 0 0 0 83 14 40
2022 Human resources 48 28 21 0 4 0 0 75 4 20
2022 Financial management 34 36 19 5 6 0 0 70 11 20
2022 Policy 58 10 14 9 9 0 0 68 18 30
2022 Project management 46 33 10 4 7 0 0 79 11 55
2022 Other services to the public 22 46 8 17 8 0 0 67 25 15
2022 None of the above 26 30 32 5 6 0 0 56 12 15
2020 Communications or public affairs 22 50 18 9 0 0 0 73 9 20
2020 Administration and operations 37 49 4 8 2 0 0 86 10 50
2020 Human resources 42 43 5 10 0 0 0 85 10 20
2020 Financial management 36 42 6 17 0 0 0 77 17 15
2020 Policy 47 40 3 3 0 0 7 93 3 30
2020 Project management 46 39 8 5 2 0 0 85 7 55
2020 Other services to the public 23 52 9 8 8 0 0 75 16 10
2020 None of the above 56 37 0 7 0 0 0 93 7 15
2019 Communications or public affairs 32 41 5 23 0 0 0 73 23 20
2019 Administration and operations 56 28 7 9 0 0 0 85 9 45
2019 Human resources 50 44 6 0 0 0 0 94 0 20
2019 Financial management 29 53 18 0 0 0 0 82 0 15
2019 Information technology 55 18 18 0 9 0 0 73 9 10
2019 Policy 38 52 3 7 0 0 0 90 7 30
2019 Project management 48 31 9 9 3 0 0 80 12 35
2019 Other services to the public 38 46 0 8 8 0 0 84 16 15
2019 None of the above 43 29 14 9 5 0 0 72 14 20

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 26 33 0 23 13 5 0 62 38 25
2024 Administration and operations 34 31 16 12 7 0 0 65 19 35
2024 Human resources 38 36 7 13 6 0 0 74 19 15
2024 Policy 25 41 11 13 11 0 0 66 23 25
2024 Project management 30 24 11 17 15 3 0 56 33 30
2022 Communications or public affairs 33 45 0 11 4 7 0 84 16 20
2022 Administration and operations 26 41 17 2 0 9 4 78 2 40
2022 Human resources 45 25 22 0 7 0 0 71 7 20
2022 Financial management 29 42 24 0 6 0 0 71 6 20
2022 Policy 39 40 0 9 12 0 0 79 21 30
2022 Project management 40 27 22 9 1 1 0 67 10 55
2022 Other services to the public 22 36 8 8 25 0 0 59 33 15
2022 None of the above 17 44 28 12 0 0 0 61 12 15
2020 Communications or public affairs 13 61 0 17 0 9 0 81 19 25
2020 Administration and operations 57 39 2 2 0 0 0 96 2 50
2020 Human resources 40 45 10 5 0 0 0 85 5 20
2020 Financial management 24 35 24 0 5 6 6 66 6 15
2020 Policy 38 39 20 3 0 0 0 76 3 30
2020 Project management 37 51 7 3 2 0 0 88 5 55
2020 Other services to the public 57 9 9 24 0 0 0 67 24 10
2020 None of the above 50 50 0 0 0 0 0 100 0 15
2019 Communications or public affairs 22 44 17 9 4 4 0 68 14 25
2019 Administration and operations 39 42 7 7 2 2 2 84 9 45
2019 Human resources 50 45 0 0 0 6 0 100 0 20
2019 Financial management 29 53 6 6 6 0 0 82 12 15
2019 Information technology 36 36 18 9 0 0 0 73 9 10
2019 Policy 45 45 7 0 0 3 0 93 0 30
2019 Project management 34 37 11 12 3 3 0 73 15 35
2019 Other services to the public 31 46 16 8 0 0 0 77 8 15
2019 None of the above 52 24 14 10 0 0 0 76 10 20

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 9 30 9 28 24 0 0 40 52 20
2024 Administration and operations 39 30 3 11 16 0 0 69 28 35
2024 Human resources 56 38 0 6 0 0 0 94 6 15
2024 Policy 50 25 0 8 18 0 0 75 25 25
2024 Project management 42 17 15 13 13 0 0 59 26 30
2022 Communications or public affairs 42 33 4 17 4 0 0 75 21 20
2022 Administration and operations 53 27 2 9 9 0 0 79 18 40
2022 Human resources 65 18 17 0 0 0 0 83 0 20
2022 Financial management 50 39 0 6 6 0 0 89 11 20
2022 Policy 51 16 19 0 14 0 0 67 14 30
2022 Project management 43 39 7 6 5 0 0 82 12 55
2022 Other services to the public 41 50 0 0 9 0 0 91 9 10
2022 None of the above 48 18 14 5 14 0 0 66 20 15
2020 Communications or public affairs 35 48 9 9 0 0 0 83 9 25
2020 Administration and operations 51 37 4 6 2 0 0 88 8 50
2020 Human resources 55 45 0 0 0 0 0 100 0 20
2020 Financial management 46 24 6 24 0 0 0 70 24 15
2020 Policy 38 45 7 7 3 0 0 83 10 30
2020 Project management 58 23 11 3 5 0 0 81 9 55
2020 Other services to the public 26 66 0 0 8 0 0 92 8 10
2020 None of the above 64 36 0 0 0 0 0 100 0 15
2019 Communications or public affairs 39 52 4 4 0 0 0 91 4 25
2019 Administration and operations 51 38 7 2 0 0 2 91 2 45
2019 Human resources 83 17 0 0 0 0 0 100 0 20
2019 Financial management 59 29 12 0 0 0 0 88 0 15
2019 Information technology 73 18 9 0 0 0 0 91 0 10
2019 Policy 59 34 3 3 0 0 0 93 3 30
2019 Project management 51 26 3 20 0 0 0 77 20 35
2019 Other services to the public 69 15 0 8 8 0 0 84 16 15
2019 None of the above 53 24 19 5 0 0 0 76 5 20

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 13 42 31 9 5 0 0 55 14 25
2024 Administration and operations 30 35 10 11 14 0 0 64 26 35
2024 Human resources 6 49 40 6 0 0 0 54 6 15
2024 Policy 36 41 12 0 11 0 0 77 11 25
2024 Project management 22 40 22 6 7 0 3 65 13 30
2022 Communications or public affairs 21 33 34 8 4 0 0 54 12 20
2022 Administration and operations 30 36 19 10 6 0 0 66 15 40
2022 Human resources 31 25 31 4 4 0 4 59 8 20
2022 Financial management 22 47 16 10 5 0 0 69 15 20
2022 Policy 18 47 18 6 10 0 0 65 17 30
2022 Project management 35 31 16 9 8 0 0 66 17 55
2022 Other services to the public 30 23 32 0 16 0 0 52 16 15
2022 None of the above 36 37 6 16 5 0 0 72 22 15
2020 Communications or public affairs 22 43 30 4 0 0 0 65 4 25
2020 Administration and operations 31 32 22 12 4 0 0 63 15 50
2020 Human resources 10 50 40 0 0 0 0 60 0 20
2020 Financial management 29 36 23 6 5 0 0 65 11 15
2020 Policy 33 38 19 7 3 0 0 71 10 30
2020 Project management 25 29 28 14 3 0 0 55 18 55
2020 Other services to the public 8 25 44 16 8 0 0 33 23 10
2020 None of the above 23 43 21 7 7 0 0 66 14 15
2019 Communications or public affairs 26 52 22 0 0 0 0 78 0 25
2019 Administration and operations 33 29 22 11 4 0 0 62 16 45
2019 Human resources 28 39 33 0 0 0 0 67 0 20
2019 Financial management 47 41 6 0 6 0 0 88 6 15
2019 Information technology 55 9 27 0 9 0 0 64 9 10
2019 Policy 28 38 27 3 3 0 0 66 7 30
2019 Project management 26 34 34 6 0 0 0 60 6 35
2019 Other services to the public 31 46 15 8 0 0 0 77 8 15
2019 None of the above 19 28 38 9 5 0 0 47 14 20

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 55 26 6 0 9 4 0 84 10 25
2024 Administration and operations 48 30 10 7 2 3 0 81 9 35
2024 Human resources 61 19 0 0 7 0 13 92 8 15
2024 Policy 73 24 0 0 3 0 0 97 3 25
2024 Project management 60 14 10 3 10 0 3 77 13 30
2022 Communications or public affairs 67 28 0 0 0 5 0 100 0 20
2022 Administration and operations 54 31 5 3 5 2 0 87 7 40
2022 Human resources 81 9 5 0 0 0 4 94 0 20
2022 Financial management 72 15 0 0 8 6 0 91 9 20
2022 Policy 67 16 9 0 0 0 7 90 0 30
2022 Project management 78 17 0 1 2 2 0 96 4 55
2022 Other services to the public 54 38 0 0 8 0 0 92 8 15
2022 None of the above 56 34 5 0 5 0 0 89 5 15

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Communications or public affairs 54 13 33 25
2024 Administration and operations 43 25 31 35
2024 Human resources 51 14 35 15
2024 Policy 38 23 39 25
2024 Project management 53 24 23 30
2022 Communications or public affairs 60 17 23 20
2022 Administration and operations 50 17 33 40
2022 Human resources 52 13 35 20
2022 Financial management 44 31 26 20
2022 Policy 37 18 45 30
2022 Project management 52 11 37 55
2022 Other services to the public 33 16 52 15
2022 None of the above 46 26 28 15
2020 Communications or public affairs 22 30 48 25
2020 Administration and operations 29 36 36 50
2020 Human resources 43 10 47 20
2020 Financial management 40 18 42 15
2020 Policy 40 13 47 30
2020 Project management 34 33 33 55
2020 Other services to the public 23 36 41 10
2020 None of the above 36 50 14 15
2019 Communications or public affairs 26 30 44 25
2019 Administration and operations 28 41 31 45
2019 Human resources 39 17 44 20
2019 Financial management 30 23 47 15
2019 Information technology 36 27 36 10
2019 Policy 48 17 34 30
2019 Project management 34 23 43 35
2019 Other services to the public 38 23 38 15
2019 None of the above 19 43 38 20

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Communications or public affairs 7 34 18 8 7 25 10
2024 Administration and operations 17 20 25 0 20 17 15
2024 Project management 5 33 37 13 12 0 15
2022 Communications or public affairs 0 19 55 8 12 7 10
2022 Administration and operations 10 12 23 10 30 15 20
2022 Human resources 19 0 39 8 24 10 10
2022 Policy 8 21 52 19 0 0 10
2022 Project management 11 20 34 0 32 3 30
2020 Administration and operations 0 36 21 0 37 6 15
2020 Policy 0 34 49 0 17 0 10
2020 Project management 5 40 16 11 23 5 20
2019 Administration and operations 7 32 15 7 15 23 15
2019 Policy 0 14 57 14 7 7 15
2019 Project management 0 25 34 8 33 0 10
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 37 51 4 8 0 0 0 88 8 25
2024 Administration and operations 50 35 7 6 2 0 0 85 9 35
2024 Human resources 64 30 6 0 0 0 0 94 0 15
2024 Policy 53 26 3 14 5 0 0 78 19 25
2024 Project management 60 37 4 0 0 0 0 96 0 30
2022 Communications or public affairs 55 36 9 0 0 0 0 91 0 20
2022 Administration and operations 57 29 5 9 0 0 0 86 9 40
2022 Human resources 67 29 4 0 0 0 0 96 0 20
2022 Financial management 49 45 0 0 6 0 0 94 6 20
2022 Policy 62 19 7 9 4 0 0 81 13 30
2022 Project management 54 36 7 2 1 0 0 90 3 55
2022 Other services to the public 52 32 8 0 8 0 0 84 8 15
2022 None of the above 38 48 14 0 0 0 0 86 0 15
2020 Communications or public affairs 52 39 0 9 0 0 0 91 9 25
2020 Administration and operations 71 25 0 4 0 0 0 96 4 50
2020 Human resources 48 43 5 5 0 0 0 90 5 20
2020 Financial management 44 43 13 0 0 0 0 87 0 15
2020 Policy 61 30 10 0 0 0 0 90 0 30
2020 Project management 61 32 4 2 2 0 0 93 3 55
2020 Other services to the public 50 34 8 9 0 0 0 84 9 10
2020 None of the above 71 22 8 0 0 0 0 92 0 15
2019 Communications or public affairs 52 31 0 13 4 0 0 83 17 25
2019 Administration and operations 65 30 4 0 0 0 0 96 0 45
2019 Human resources 78 17 6 0 0 0 0 94 0 20
2019 Financial management 41 47 6 6 0 0 0 88 6 15
2019 Information technology 46 36 9 9 0 0 0 82 9 10
2019 Policy 48 34 10 3 3 0 0 83 7 30
2019 Project management 49 37 11 3 0 0 0 86 3 35
2019 Other services to the public 54 30 0 15 0 0 0 85 15 15
2019 None of the above 57 28 10 5 0 0 0 86 5 20

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 37 50 0 9 4 0 0 87 13 25
2024 Administration and operations 44 30 9 7 11 0 0 74 17 35
2024 Human resources 50 37 13 0 0 0 0 87 0 15
2024 Policy 36 50 3 8 3 0 0 86 11 25
2024 Project management 39 26 0 25 6 3 0 68 32 30
2022 Communications or public affairs 65 18 11 0 6 0 0 83 6 20
2022 Administration and operations 36 50 5 7 0 2 0 88 7 40
2022 Human resources 46 41 8 0 5 0 0 86 5 20
2022 Financial management 29 46 8 0 6 11 0 84 6 20
2022 Policy 40 23 14 16 6 0 0 63 23 30
2022 Project management 30 47 7 9 7 0 0 77 16 55
2022 Other services to the public 30 30 8 25 8 0 0 59 33 15
2022 None of the above 11 54 23 12 0 0 0 65 12 15
2020 Communications or public affairs 30 61 4 4 0 0 0 91 4 25
2020 Administration and operations 55 38 4 4 0 0 0 93 4 50
2020 Human resources 67 24 0 10 0 0 0 90 10 20
2020 Financial management 47 36 12 0 5 0 0 83 5 15
2020 Policy 51 39 3 3 3 0 0 90 7 30
2020 Project management 49 45 2 3 0 0 0 95 3 55
2020 Other services to the public 9 83 0 0 8 0 0 92 8 10
2020 None of the above 50 36 8 7 0 0 0 85 7 15
2019 Communications or public affairs 56 44 0 0 0 0 0 100 0 25
2019 Administration and operations 70 26 2 2 0 0 0 96 2 45
2019 Human resources 78 22 0 0 0 0 0 100 0 20
2019 Financial management 35 47 18 0 0 0 0 82 0 15
2019 Information technology 36 27 18 18 0 0 0 64 18 10
2019 Policy 57 39 4 0 0 0 0 96 0 30
2019 Project management 51 31 9 9 0 0 0 83 9 35
2019 Other services to the public 46 54 0 0 0 0 0 100 0 15
2019 None of the above 62 19 14 0 0 5 0 85 0 20

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 23 34 39 0 4 0 0 4 57 25
2024 Administration and operations 14 28 34 17 0 0 6 18 46 35
2024 Human resources 24 25 46 5 0 0 0 5 49 15
2024 Policy 18 28 22 20 13 0 0 33 45 25
2024 Project management 26 27 34 10 3 0 0 13 53 30
2022 Communications or public affairs 15 29 39 18 0 0 0 18 44 20
2022 Administration and operations 11 26 37 16 8 0 3 24 38 40
2022 Human resources 4 13 51 22 6 0 4 29 18 20
2022 Financial management 6 44 25 16 0 0 9 18 55 20
2022 Policy 23 32 23 7 14 0 0 21 56 30
2022 Project management 14 38 40 8 0 0 0 8 52 55
2022 Other services to the public 18 31 36 7 8 0 0 15 49 15
2022 None of the above 30 38 10 0 13 0 9 15 74 15
2020 Communications or public affairs 9 31 26 30 4 0 0 35 39 25
2020 Administration and operations 6 28 41 15 9 0 2 24 34 50
2020 Human resources 0 24 38 29 10 0 0 38 24 20
2020 Financial management 11 28 43 17 0 0 0 17 40 15
2020 Policy 12 22 46 13 3 0 3 16 36 30
2020 Project management 15 37 32 9 4 2 2 13 54 55
2020 Other services to the public 16 24 35 8 9 9 0 19 43 10
2020 None of the above 22 16 22 15 16 9 0 34 41 15
2019 Communications or public affairs 13 26 43 13 4 0 0 17 39 25
2019 Administration and operations 15 17 30 20 15 2 0 35 34 45
2019 Human resources 0 17 50 28 6 0 0 33 17 20
2019 Financial management 6 41 29 24 0 0 0 24 47 15
2019 Information technology 0 18 36 27 18 0 0 46 18 10
2019 Policy 7 24 38 17 14 0 0 31 31 30
2019 Project management 14 26 43 11 6 0 0 17 40 35
2019 Other services to the public 8 31 31 23 8 0 0 30 38 15
2019 None of the above 14 29 28 10 14 5 0 25 45 20

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 50 28 13 5 4 0 0 9 78 25
2024 Administration and operations 20 15 43 12 9 0 0 22 35 35
2024 Human resources 21 29 38 12 0 0 0 12 50 15
2024 Policy 34 17 16 20 8 0 4 30 54 25
2024 Project management 23 39 23 7 7 0 0 15 62 30
2022 Communications or public affairs 15 13 56 0 4 0 12 5 32 20
2022 Administration and operations 8 25 27 23 13 0 5 37 34 40
2022 Human resources 9 13 39 14 22 0 4 37 23 20
2022 Financial management 17 17 36 15 6 0 9 23 37 20
2022 Policy 19 13 38 11 19 0 0 30 33 30
2022 Project management 23 28 29 18 2 0 0 20 51 55
2022 Other services to the public 8 37 33 14 8 0 0 22 46 15
2022 None of the above 56 30 0 0 5 9 0 5 95 15
2020 Communications or public affairs 17 30 39 13 0 0 0 13 48 25
2020 Administration and operations 6 13 40 24 12 2 2 38 20 50
2020 Human resources 0 10 33 33 24 0 0 57 10 20
2020 Financial management 11 6 40 43 0 0 0 43 17 15
2020 Policy 3 16 42 26 10 0 3 37 19 30
2020 Project management 14 23 38 16 7 2 0 24 38 55
2020 Other services to the public 16 16 50 9 9 0 0 18 31 10
2020 None of the above 21 20 36 7 7 8 0 16 45 15
2019 Communications or public affairs 26 17 35 13 9 0 0 22 44 25
2019 Administration and operations 7 16 29 29 18 2 0 47 23 45
2019 Human resources 0 11 17 56 17 0 0 72 11 20
2019 Financial management 12 29 41 6 6 0 6 13 44 15
2019 Information technology 0 36 36 9 18 0 0 27 36 10
2019 Policy 10 21 34 28 7 0 0 35 31 30
2019 Project management 23 14 37 8 11 3 3 21 40 35
2019 Other services to the public 15 38 16 15 15 0 0 31 54 15
2019 None of the above 14 19 38 5 19 5 0 25 35 20

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 32 24 35 4 4 0 0 8 57 25
2024 Administration and operations 14 17 35 26 9 0 0 34 31 35
2024 Human resources 13 32 31 25 0 0 0 25 44 15
2024 Policy 18 18 25 26 12 0 0 38 37 25
2024 Project management 36 20 24 14 3 0 3 18 58 30
2022 Communications or public affairs 4 36 26 15 12 0 7 29 43 20
2022 Administration and operations 7 14 37 19 21 0 3 41 22 40
2022 Human resources 4 14 33 24 20 0 4 46 19 20
2022 Financial management 5 17 37 32 0 0 10 35 25 15
2022 Policy 17 24 21 23 15 0 0 38 41 30
2022 Project management 15 21 37 20 6 0 2 27 36 55
2022 Other services to the public 8 23 40 21 8 0 0 29 31 15
2022 None of the above 17 12 42 7 22 0 0 29 29 15
2020 Communications or public affairs 4 30 39 17 9 0 0 26 35 25
2020 Administration and operations 10 16 37 22 13 0 2 36 26 50
2020 Human resources 5 10 33 43 10 0 0 52 14 20
2020 Financial management 17 17 18 36 12 0 0 48 34 15
2020 Policy 3 16 40 30 7 0 3 38 20 30
2020 Project management 9 35 33 14 6 2 2 21 45 55
2020 Other services to the public 9 36 37 9 10 0 0 19 45 10
2020 None of the above 15 15 23 15 24 9 0 43 32 15
2019 Communications or public affairs 13 17 35 22 13 0 0 35 31 25
2019 Administration and operations 13 13 24 28 19 0 2 49 27 45
2019 Human resources 6 6 39 39 11 0 0 50 11 20
2019 Financial management 0 29 23 24 18 0 6 44 31 15
2019 Information technology 9 9 9 9 55 0 9 70 20 10
2019 Policy 7 19 41 22 11 0 0 33 26 25
2019 Project management 3 40 17 26 11 3 0 38 44 35
2019 Other services to the public 8 15 39 31 8 0 0 38 23 15
2019 None of the above 0 10 57 9 19 5 0 30 10 20

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 45 34 17 4 0 0 0 4 79 25
2024 Administration and operations 26 31 27 16 0 0 0 16 57 35
2024 Human resources 39 33 23 5 0 0 0 5 72 15
2024 Policy 26 16 32 21 4 0 0 25 43 25
2024 Project management 45 23 13 13 3 0 3 17 70 30
2022 Communications or public affairs 21 20 41 0 7 0 12 8 46 20
2022 Administration and operations 14 18 29 24 11 0 5 36 33 40
2022 Human resources 17 17 8 22 24 7 4 52 39 20
2022 Financial management 5 53 13 20 0 0 9 22 64 20
2022 Policy 27 17 25 15 16 0 0 31 44 25
2022 Project management 26 28 21 12 13 0 0 25 53 55
2022 Other services to the public 18 37 23 22 0 0 0 22 55 15
2022 None of the above 16 36 22 0 17 0 9 19 57 15
2020 Communications or public affairs 9 17 35 30 9 0 0 39 26 25
2020 Administration and operations 10 17 28 14 21 4 6 39 30 50
2020 Human resources 0 24 38 23 15 0 0 38 24 20
2020 Financial management 11 35 6 24 24 0 0 48 46 15
2020 Policy 10 16 29 35 7 0 3 43 27 30
2020 Project management 10 40 22 14 7 4 2 23 54 55
2020 Other services to the public 17 33 50 0 0 0 0 0 50 10
2020 None of the above 23 7 38 7 16 9 0 25 33 15
2019 Communications or public affairs 13 35 17 22 13 0 0 35 48 25
2019 Administration and operations 13 17 26 15 26 0 2 42 31 45
2019 Human resources 6 11 39 22 17 6 0 41 18 20
2019 Financial management 6 23 29 18 24 0 0 41 29 15
2019 Information technology 9 9 18 9 46 9 0 60 20 10
2019 Policy 7 14 25 18 32 4 0 52 22 30
2019 Project management 12 34 29 6 17 3 0 23 47 35
2019 Other services to the public 8 8 46 15 23 0 0 38 16 15
2019 None of the above 9 38 19 14 10 5 5 26 53 20

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 14 8 38 27 5 4 4 35 24 25
2024 Administration and operations 14 11 36 22 9 2 5 34 27 35
2024 Human resources 25 18 25 12 13 0 6 27 46 15
2024 Policy 17 12 33 17 16 0 4 35 31 25
2024 Project management 24 36 27 9 4 0 0 13 60 30
2022 Communications or public affairs 12 9 28 15 20 4 12 42 25 20
2022 Administration and operations 17 13 24 17 15 8 7 37 35 40
2022 Human resources 16 21 17 19 19 4 4 41 40 20
2022 Financial management 28 24 15 19 6 0 9 27 57 20
2022 Policy 16 23 25 7 27 0 3 35 40 30
2022 Project management 12 21 33 20 12 1 0 33 34 55
2022 Other services to the public 16 40 22 14 8 0 0 22 56 15
2022 None of the above 5 41 17 5 22 0 9 30 51 15
2020 Communications or public affairs 0 4 53 26 13 4 0 41 5 25
2020 Administration and operations 2 9 29 22 24 4 10 53 14 50
2020 Human resources 0 5 24 57 10 0 5 70 5 20
2020 Financial management 6 11 36 29 11 0 6 43 18 15
2020 Policy 0 10 20 41 27 0 3 70 10 30
2020 Project management 3 16 40 21 14 4 2 38 20 55
2020 Other services to the public 0 16 33 33 18 0 0 52 16 10
2020 None of the above 8 16 25 16 26 9 0 46 27 10
2019 Communications or public affairs 0 14 45 18 18 5 0 38 14 20
2019 Administration and operations 11 15 22 22 26 4 0 50 27 45
2019 Human resources 0 6 28 44 17 6 0 65 6 20
2019 Financial management 12 12 35 18 24 0 0 41 24 15
2019 Information technology 0 18 36 27 18 0 0 46 18 10
2019 Policy 7 7 24 31 28 0 3 61 14 30
2019 Project management 9 26 20 31 14 0 0 46 34 35
2019 Other services to the public 15 16 23 31 15 0 0 46 31 15
2019 None of the above 20 10 35 15 15 5 0 32 31 20

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 23 13 37 17 10 0 0 26 36 25
2024 Administration and operations 18 19 28 24 8 2 0 34 38 35
2024 Human resources 20 18 50 12 0 0 0 12 38 15
2024 Policy 33 9 38 12 8 0 0 20 42 25
2024 Project management 26 31 21 16 4 0 3 20 58 30
2022 Communications or public affairs 5 14 28 32 9 0 12 47 21 20
2022 Administration and operations 15 18 33 16 12 3 3 30 35 40
2022 Human resources 4 9 38 18 27 0 4 47 14 20
2022 Financial management 16 29 20 15 11 0 9 29 49 20
2022 Policy 25 3 28 16 23 3 0 41 30 30
2022 Project management 21 21 39 11 5 3 0 16 43 55
2022 Other services to the public 24 15 54 0 8 0 0 8 39 15
2022 None of the above 38 29 11 0 22 0 0 22 66 15
2020 Communications or public affairs 5 18 36 32 9 0 0 41 23 20
2020 Administration and operations 8 6 31 32 17 4 2 53 14 50
2020 Human resources 0 10 29 42 15 0 5 60 10 20
2020 Financial management 11 18 29 29 12 0 0 42 29 15
2020 Policy 3 7 44 26 16 0 3 44 10 30
2020 Project management 14 24 38 12 9 0 2 22 39 55
2020 Other services to the public 16 25 24 26 9 0 0 36 40 10
2020 None of the above 15 29 17 7 24 9 0 34 48 15
2019 Communications or public affairs 9 22 35 26 9 0 0 35 31 25
2019 Administration and operations 7 13 39 22 19 0 0 41 20 45
2019 Human resources 0 0 33 50 17 0 0 67 0 20
2019 Financial management 6 41 24 24 6 0 0 29 47 15
2019 Information technology 0 36 9 36 18 0 0 55 36 10
2019 Policy 11 25 25 28 11 0 0 39 36 30
2019 Project management 18 21 38 12 9 3 0 21 40 35
2019 Other services to the public 8 31 38 15 8 0 0 23 39 15
2019 None of the above 10 19 24 23 19 5 0 44 30 20

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 4 0 39 30 27 0 0 57 4 25
2024 Administration and operations 8 3 29 43 17 0 0 59 11 35
2024 Human resources 0 7 24 43 18 0 7 66 8 15
2024 Policy 0 13 24 37 24 0 3 62 13 25
2024 Project management 0 9 40 21 26 0 3 49 9 30
2022 Communications or public affairs 0 4 22 35 31 0 7 71 4 20
2022 Administration and operations 9 7 34 26 21 0 3 49 16 40
2022 Human resources 0 15 36 8 36 0 4 47 16 20
2022 Financial management 8 21 15 30 17 0 9 52 32 20
2022 Policy 0 9 34 35 23 0 0 57 9 30
2022 Project management 4 6 25 38 25 0 2 64 10 55
2022 Other services to the public 15 18 23 36 8 0 0 44 33 15
2022 None of the above 7 6 21 22 45 0 0 66 12 15
2020 Communications or public affairs 0 9 31 43 17 0 0 61 9 25
2020 Administration and operations 6 8 28 36 23 0 0 59 14 50
2020 Human resources 0 0 43 38 19 0 0 57 0 20
2020 Financial management 11 6 36 29 18 0 0 47 18 15
2020 Policy 3 6 22 42 23 0 3 67 9 30
2020 Project management 0 20 34 33 10 0 2 44 21 55
2020 Other services to the public 0 43 16 33 9 0 0 42 43 10
2020 None of the above 0 7 23 30 31 9 0 67 8 15
2019 Communications or public affairs 0 0 13 56 30 0 0 87 0 25
2019 Administration and operations 7 6 31 28 24 0 4 54 14 45
2019 Human resources 0 0 22 39 39 0 0 78 0 20
2019 Financial management 0 6 24 35 35 0 0 71 6 15
2019 Information technology 0 18 27 18 36 0 0 55 18 10
2019 Policy 7 28 14 35 17 0 0 52 35 30
2019 Project management 3 17 31 31 14 3 0 47 21 35
2019 Other services to the public 0 23 23 54 0 0 0 54 23 15
2019 None of the above 5 14 52 19 10 0 0 29 19 20

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 9 21 22 34 15 0 0 30 49 25
2024 Administration and operations 26 25 18 17 14 0 0 51 31 35
2024 Human resources 20 43 7 17 13 0 0 63 30 15
2024 Policy 12 24 13 36 14 0 0 36 51 25
2024 Project management 20 10 14 27 30 0 0 30 57 30
2022 Communications or public affairs 23 42 4 10 12 9 0 72 24 20
2022 Administration and operations 13 49 9 23 4 3 0 63 28 40
2022 Human resources 32 33 8 21 0 5 0 69 22 20
2022 Financial management 24 30 16 13 17 0 0 55 29 20
2022 Policy 18 41 12 17 13 0 0 59 29 30
2022 Project management 19 30 12 21 18 0 0 49 39 55
2022 Other services to the public 15 14 37 8 26 0 0 29 34 15
2022 None of the above 0 25 19 31 25 0 0 25 56 15
2020 Communications or public affairs 30 35 9 22 4 0 0 65 26 25
2020 Administration and operations 35 49 4 8 2 2 0 86 10 50
2020 Human resources 42 38 10 10 0 0 0 81 10 20
2020 Financial management 24 29 24 12 5 6 0 56 18 15
2020 Policy 29 55 6 3 3 3 0 87 7 30
2020 Project management 30 41 14 9 2 4 0 74 11 55
2020 Other services to the public 25 51 8 9 8 0 0 76 16 10
2020 None of the above 50 14 15 14 0 8 0 69 15 15
2019 Communications or public affairs 35 39 13 13 0 0 0 74 13 25
2019 Administration and operations 37 26 17 13 4 2 0 64 18 45
2019 Human resources 50 33 11 0 0 6 0 88 0 20
2019 Financial management 18 47 6 23 6 0 0 65 30 15
2019 Information technology 18 18 45 0 9 9 0 40 10 10
2019 Policy 27 48 7 14 0 3 0 79 14 30
2019 Project management 14 54 17 12 3 0 0 68 14 35
2019 Other services to the public 8 62 8 15 8 0 0 69 23 15
2019 None of the above 33 24 14 19 5 5 0 60 25 20

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 63 22 6 4 5 0 0 85 9 25
2024 Administration and operations 52 42 0 4 2 0 0 94 6 35
2024 Human resources 70 24 0 6 0 0 0 94 6 15
2024 Policy 63 22 4 0 12 0 0 85 12 25
2024 Project management 55 23 9 7 6 0 0 78 13 30
2022 Communications or public affairs 56 23 0 21 0 0 0 79 21 20
2022 Administration and operations 68 21 10 2 0 0 0 88 2 40
2022 Human resources 67 22 0 7 0 0 4 92 8 20
2022 Financial management 59 5 16 14 6 0 0 65 19 20
2022 Policy 52 23 14 8 4 0 0 74 12 30
2022 Project management 66 22 2 9 1 0 0 88 10 55
2022 Other services to the public 51 25 8 8 9 0 0 75 17 10
2022 None of the above 68 26 6 0 0 0 0 94 0 15
2020 Communications or public affairs 43 44 4 4 4 0 0 87 9 25
2020 Administration and operations 63 23 2 8 0 2 2 90 8 50
2020 Human resources 62 29 0 10 0 0 0 90 10 20
2020 Financial management 41 24 17 12 5 0 0 65 17 15
2020 Policy 74 10 10 3 0 3 0 86 3 30
2020 Project management 68 22 7 2 2 0 0 90 3 55
2020 Other services to the public 66 17 0 9 8 0 0 83 17 10
2020 None of the above 75 8 0 8 0 9 0 91 9 10
2019 Communications or public affairs 36 46 0 5 14 0 0 82 18 20
2019 Administration and operations 67 11 11 4 4 2 0 80 9 45
2019 Human resources 83 17 0 0 0 0 0 100 0 20
2019 Financial management 62 13 12 6 0 6 0 80 7 15
2019 Information technology 82 9 9 0 0 0 0 91 0 10
2019 Policy 69 24 0 7 0 0 0 93 7 30
2019 Project management 54 26 6 12 3 0 0 80 14 35
2019 Other services to the public 54 31 0 8 8 0 0 84 16 15
2019 None of the above 81 5 5 5 5 0 0 86 9 20

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 56 35 0 4 5 0 0 91 9 25
2024 Administration and operations 64 30 0 4 2 0 0 94 6 35
2024 Human resources 65 23 6 6 0 0 0 88 6 15
2024 Policy 70 10 5 8 8 0 0 80 15 25
2024 Project management 64 26 0 7 3 0 0 90 10 30
2022 Communications or public affairs 60 24 11 5 0 0 0 84 5 20
2022 Administration and operations 74 21 6 0 0 0 0 94 0 40
2022 Human resources 85 11 0 0 0 0 4 100 0 20
2022 Financial management 70 16 8 0 6 0 0 86 6 20
2022 Policy 68 19 7 0 5 0 0 87 5 30
2022 Project management 77 20 2 1 0 0 0 97 1 55
2022 Other services to the public 58 25 0 9 9 0 0 82 18 10
2022 None of the above 77 23 0 0 0 0 0 100 0 15
2020 Communications or public affairs 52 35 0 13 0 0 0 87 13 25
2020 Administration and operations 81 16 2 0 0 0 2 98 0 50
2020 Human resources 76 24 0 0 0 0 0 100 0 20
2020 Financial management 54 29 6 5 5 0 0 83 11 15
2020 Policy 81 13 3 0 0 3 0 97 0 30
2020 Project management 79 18 2 2 0 0 0 96 2 55
2020 Other services to the public 57 35 0 8 0 0 0 92 8 10
2020 None of the above 66 34 0 0 0 0 0 100 0 10
2019 Communications or public affairs 52 26 0 13 9 0 0 78 22 25
2019 Administration and operations 65 26 2 7 0 0 0 91 7 45
2019 Human resources 83 17 0 0 0 0 0 100 0 20
2019 Financial management 65 24 6 6 0 0 0 88 6 15
2019 Information technology 64 27 9 0 0 0 0 91 0 10
2019 Policy 79 17 0 3 0 0 0 97 3 30
2019 Project management 57 31 8 3 0 0 0 89 3 35
2019 Other services to the public 46 38 0 8 7 0 0 85 15 15
2019 None of the above 81 10 5 5 0 0 0 91 5 20

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 45 35 4 15 0 0 0 81 15 25
2024 Administration and operations 52 39 7 0 2 0 0 91 2 35
2024 Human resources 39 50 6 6 0 0 0 88 6 15
2024 Policy 65 22 0 5 8 0 0 88 12 25
2024 Project management 51 29 14 3 3 0 0 80 6 30
2022 Communications or public affairs 59 17 10 10 0 5 0 79 10 20
2022 Administration and operations 63 22 5 7 0 3 0 87 8 40
2022 Human resources 74 22 0 0 0 0 4 100 0 20
2022 Financial management 64 17 14 0 6 0 0 81 6 20
2022 Policy 62 22 7 5 0 3 0 87 5 30
2022 Project management 59 33 6 1 1 0 0 92 3 55
2022 Other services to the public 50 33 9 0 9 0 0 83 9 10
2022 None of the above 55 37 9 0 0 0 0 91 0 15
2020 Communications or public affairs 47 39 4 9 0 0 0 87 9 25
2020 Administration and operations 64 26 2 2 0 6 0 96 2 50
2020 Human resources 62 38 0 0 0 0 0 100 0 20
2020 Financial management 54 35 11 0 0 0 0 89 0 15
2020 Policy 67 19 10 3 0 0 0 87 3 30
2020 Project management 66 28 2 2 0 2 0 96 2 55
2020 Other services to the public 40 52 0 8 0 0 0 92 8 10
2020 None of the above 65 26 9 0 0 0 0 91 0 10
2019 Communications or public affairs 45 32 0 14 5 5 0 81 19 20
2019 Administration and operations 69 20 4 4 2 0 0 89 7 45
2019 Human resources 83 17 0 0 0 0 0 100 0 20
2019 Financial management 41 35 12 6 0 6 0 81 6 15
2019 Information technology 55 18 18 9 0 0 0 73 9 10
2019 Policy 76 21 0 3 0 0 0 97 3 30
2019 Project management 54 23 14 9 0 0 0 77 9 35
2019 Other services to the public 46 31 8 7 8 0 0 77 15 15
2019 None of the above 67 19 14 0 0 0 0 86 0 20

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 34 35 4 9 10 9 0 75 20 25
2024 Administration and operations 45 30 12 5 8 0 0 75 13 35
2024 Human resources 45 25 24 6 0 0 0 70 6 15
2024 Policy 50 21 6 17 6 0 0 71 23 25
2024 Project management 38 27 10 4 18 3 0 67 23 30
2022 Communications or public affairs 45 34 4 17 0 0 0 79 17 20
2022 Administration and operations 43 37 4 5 4 2 4 85 10 40
2022 Human resources 54 24 17 0 0 5 0 82 0 20
2022 Financial management 44 31 5 8 6 6 0 80 15 20
2022 Policy 55 24 6 5 10 0 0 79 15 30
2022 Project management 42 35 13 3 4 3 0 80 7 55
2022 Other services to the public 32 29 16 8 8 7 0 66 18 15
2022 None of the above 45 33 11 12 0 0 0 77 12 15
2020 Communications or public affairs 48 30 13 9 0 0 0 78 9 25
2020 Administration and operations 61 35 0 2 0 2 0 98 2 50
2020 Human resources 62 24 10 0 0 5 0 90 0 20
2020 Financial management 38 44 12 6 0 0 0 82 6 15
2020 Policy 55 35 3 7 0 0 0 90 7 30
2020 Project management 61 36 3 0 0 0 0 97 0 55
2020 Other services to the public 51 41 0 8 0 0 0 92 8 10
2020 None of the above 77 15 8 0 0 0 0 92 0 15
2019 Communications or public affairs 35 44 4 9 9 0 0 78 17 25
2019 Administration and operations 61 30 0 4 4 0 0 91 9 45
2019 Human resources 72 28 0 0 0 0 0 100 0 20
2019 Financial management 59 18 18 6 0 0 0 76 6 15
2019 Information technology 64 9 27 0 0 0 0 73 0 10
2019 Policy 59 28 7 3 0 3 0 89 4 30
2019 Project management 43 37 9 9 3 0 0 80 11 35
2019 Other services to the public 46 46 0 8 0 0 0 92 8 15
2019 None of the above 60 30 0 10 0 0 0 90 10 20

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 35 55 5 0 5 0 0 90 5 25
2024 Administration and operations 42 37 6 6 5 3 0 82 12 35
2024 Human resources 45 37 12 0 0 7 0 88 0 15
2024 Policy 30 43 3 13 8 3 0 76 21 25
2024 Project management 35 32 13 13 0 6 0 72 14 30
2022 Communications or public affairs 48 42 0 5 0 5 0 95 5 20
2022 Administration and operations 44 43 3 3 3 5 0 92 6 40
2022 Human resources 65 24 4 7 0 0 0 89 7 20
2022 Financial management 59 27 0 8 0 5 0 91 9 20
2022 Policy 48 40 3 6 3 0 0 87 10 30
2022 Project management 53 34 9 3 1 0 0 87 4 55
2022 Other services to the public 51 32 9 0 9 0 0 82 9 10
2022 None of the above 47 41 5 6 0 0 0 88 6 15
2020 Communications or public affairs 65 17 17 0 0 0 0 83 0 25
2020 Administration and operations 65 31 0 4 0 0 0 96 4 50
2020 Human resources 62 19 10 10 0 0 0 81 10 20
2020 Financial management 42 35 11 0 0 12 0 87 0 15
2020 Policy 55 22 20 0 0 3 0 79 0 30
2020 Project management 50 40 3 2 0 4 0 95 2 55
2020 Other services to the public 75 17 0 8 0 0 0 92 8 10
2020 None of the above 50 42 8 0 0 0 0 92 0 15
2019 Communications or public affairs 61 31 4 4 0 0 0 91 4 25
2019 Administration and operations 74 9 11 2 2 0 2 84 4 45
2019 Human resources 78 22 0 0 0 0 0 100 0 20
2019 Financial management 65 6 18 0 0 12 0 80 0 15
2019 Information technology 64 36 0 0 0 0 0 100 0 10
2019 Policy 66 34 0 0 0 0 0 100 0 30
2019 Project management 51 32 14 3 0 0 0 83 3 35
2019 Other services to the public 54 31 8 8 0 0 0 84 8 15
2019 None of the above 62 24 9 0 0 5 0 90 0 20

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 53 13 12 13 10 0 0 66 23 25
2024 Administration and operations 41 39 9 3 7 0 0 80 11 35
2024 Human resources 76 18 6 0 0 0 0 94 0 15
2024 Policy 49 26 9 9 7 0 0 75 16 25
2024 Project management 37 34 7 12 9 0 0 71 22 30
2022 Communications or public affairs 65 21 0 9 5 0 0 86 14 20
2022 Administration and operations 58 28 12 2 0 0 0 86 2 40
2022 Human resources 65 31 4 0 0 0 0 96 0 20
2022 Financial management 65 21 0 8 6 0 0 86 14 20
2022 Policy 59 20 3 9 10 0 0 79 18 30
2022 Project management 58 30 4 4 4 0 0 88 8 55
2022 Other services to the public 47 45 0 0 8 0 0 92 8 15
2022 None of the above 42 50 0 0 9 0 0 91 9 15
2020 Communications or public affairs 52 30 9 4 4 0 0 83 9 25
2020 Administration and operations 75 24 0 2 0 0 0 98 2 50
2020 Human resources 71 19 10 0 0 0 0 90 0 20
2020 Financial management 60 28 6 5 0 0 0 89 5 15
2020 Policy 69 24 4 4 0 0 0 93 4 30
2020 Project management 72 23 0 5 0 0 0 95 5 55
2020 Other services to the public 67 26 0 8 0 0 0 92 8 10
2020 None of the above 71 29 0 0 0 0 0 100 0 15
2019 Communications or public affairs 39 44 4 13 0 0 0 83 13 25
2019 Administration and operations 67 22 4 4 2 0 0 89 7 45
2019 Human resources 72 22 6 0 0 0 0 94 0 20
2019 Financial management 59 30 6 6 0 0 0 88 6 15
2019 Information technology 73 9 18 0 0 0 0 82 0 10
2019 Policy 76 17 0 3 0 3 0 96 4 30
2019 Project management 51 37 9 3 0 0 0 89 3 35
2019 Other services to the public 54 31 7 0 8 0 0 85 8 15
2019 None of the above 71 19 5 0 5 0 0 91 5 20

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 44 20 10 12 5 4 5 70 19 25
2024 Administration and operations 41 26 7 11 6 2 6 74 19 35
2024 Human resources 57 24 6 13 0 0 0 81 13 15
2024 Policy 41 36 0 9 7 7 0 82 18 25
2024 Project management 38 7 34 16 0 3 3 47 16 30
2022 Communications or public affairs 55 20 4 5 5 7 4 85 11 20
2022 Administration and operations 42 28 15 4 3 8 0 76 8 40
2022 Human resources 65 18 0 13 0 0 4 87 13 20
2022 Financial management 50 20 6 13 5 5 0 74 20 20
2022 Policy 48 31 4 8 0 6 3 87 9 30
2022 Project management 50 27 7 1 4 7 4 87 6 55
2022 Other services to the public 33 37 14 8 8 0 0 70 16 15
2022 None of the above 74 17 0 0 0 0 9 100 0 15

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 44 24 14 4 5 4 5 75 10 25
2024 Administration and operations 35 30 7 9 11 2 6 71 22 35
2024 Human resources 63 18 6 6 7 0 0 81 13 15
2024 Policy 41 33 0 9 7 11 0 82 18 25
2024 Project management 35 10 30 12 7 3 3 47 20 30
2022 Communications or public affairs 51 16 9 5 5 7 8 78 11 20
2022 Administration and operations 42 22 14 9 5 8 0 69 16 40
2022 Human resources 49 34 0 13 0 0 4 87 13 20
2022 Financial management 50 20 11 13 0 5 0 74 14 20
2022 Policy 44 34 4 5 3 6 3 87 9 30
2022 Project management 51 24 8 3 5 6 3 82 9 55
2022 Other services to the public 41 21 22 8 8 0 0 62 16 15
2022 None of the above 74 17 0 0 0 0 9 100 0 15

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 21 35 26 8 0 9 0 62 9 25
2024 Administration and operations 27 24 31 0 5 9 3 59 6 35
2024 Human resources 33 37 23 0 0 7 0 75 0 15
2024 Policy 34 23 29 0 0 11 3 67 0 25
2024 Project management 31 26 17 3 10 13 0 66 15 30
2022 Communications or public affairs 37 18 27 0 0 18 0 67 0 20
2022 Administration and operations 31 24 28 3 0 15 0 64 3 40
2022 Human resources 48 13 31 0 0 4 4 66 0 20
2022 Financial management 46 24 6 8 0 16 0 83 10 20
2022 Policy 30 25 35 3 0 7 0 59 3 30
2022 Project management 33 32 18 2 5 8 2 72 8 55
2022 Other services to the public 40 8 29 0 8 15 0 56 10 15
2022 None of the above 16 66 19 0 0 0 0 81 0 15
2020 Communications or public affairs 57 30 9 4 0 0 0 87 4 25
2020 Administration and operations 61 33 4 0 0 2 0 96 0 50
2020 Human resources 62 19 5 15 0 0 0 81 15 20
2020 Financial management 43 34 12 0 0 12 0 87 0 15
2020 Policy 47 16 27 0 0 6 3 70 0 30
2020 Project management 55 30 5 6 0 4 0 88 6 55
2020 Other services to the public 75 17 0 8 0 0 0 92 8 10
2020 None of the above 64 28 8 0 0 0 0 92 0 15

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 39 24 4 8 5 15 5 79 16 25
2024 Administration and operations 42 26 13 3 11 3 3 73 14 35
2024 Human resources 57 19 6 11 0 7 0 81 12 15
2024 Policy 36 37 0 12 4 7 4 82 18 25
2024 Project management 38 22 21 10 3 6 0 64 14 30
2022 Communications or public affairs 59 14 6 0 5 11 5 87 6 20
2022 Administration and operations 41 28 12 9 0 10 0 77 10 40
2022 Human resources 52 18 9 13 7 0 0 70 21 20
2022 Financial management 49 10 6 5 8 16 5 75 17 20
2022 Policy 41 17 14 5 7 3 13 70 14 30
2022 Project management 54 23 4 6 5 6 2 83 12 55
2022 Other services to the public 56 15 14 7 8 0 0 71 15 15
2022 None of the above 62 20 18 0 0 0 0 82 0 15
2020 Communications or public affairs 50 14 14 18 0 5 0 67 19 20
2020 Administration and operations 63 29 2 4 0 2 0 94 4 50
2020 Human resources 66 14 10 5 0 0 5 85 5 20
2020 Financial management 35 41 0 6 0 18 0 93 7 15
2020 Policy 46 31 6 10 0 6 0 82 11 30
2020 Project management 55 33 4 5 2 0 2 89 7 55
2020 Other services to the public 67 25 0 8 0 0 0 92 8 10
2020 None of the above 56 14 16 0 0 0 14 81 0 15

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 13 21 12 9 0 40 5 62 16 25
2024 Administration and operations 22 17 23 0 8 24 6 56 12 35
2024 Human resources 39 19 17 12 0 12 0 67 13 15
2024 Policy 9 12 24 13 7 33 3 32 30 25
2024 Project management 11 19 31 16 0 21 3 39 21 30
2022 Communications or public affairs 16 25 16 0 5 34 4 67 8 20
2022 Administration and operations 17 21 21 4 5 28 3 56 14 40
2022 Human resources 56 5 22 0 4 9 4 70 5 20
2022 Financial management 10 15 29 0 0 47 0 46 0 20
2022 Policy 23 10 37 3 0 24 3 44 5 30
2022 Project management 20 23 18 2 5 28 4 63 10 55
2022 Other services to the public 30 0 22 0 25 23 0 39 33 15
2022 None of the above 6 17 22 0 7 49 0 43 13 15

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 21 48 4 0 5 16 6 88 7 25
2024 Administration and operations 35 36 17 4 2 0 6 76 6 35
2024 Human resources 38 31 25 0 0 6 0 73 0 15
2024 Policy 21 22 5 23 16 4 9 50 45 25
2024 Project management 41 20 21 6 6 0 6 65 13 30
2022 Communications or public affairs 22 25 13 0 6 4 30 71 9 20
2022 Administration and operations 36 26 12 0 0 19 7 84 0 40
2022 Human resources 62 20 5 0 0 0 12 94 0 20
2022 Financial management 45 11 9 6 14 11 4 66 23 20
2022 Policy 34 29 8 6 9 10 4 73 18 30
2022 Project management 41 25 14 8 4 5 4 72 13 55
2022 Other services to the public 27 24 24 9 9 8 0 55 19 10
2022 None of the above 40 37 22 0 0 0 0 78 0 15
2020 Communications or public affairs 21 39 22 17 0 0 0 61 17 25
2020 Administration and operations 36 27 12 2 0 14 8 82 2 50
2020 Human resources 38 24 19 5 0 10 5 72 6 20
2020 Financial management 29 29 12 0 6 18 6 77 8 15
2020 Policy 48 16 23 3 0 10 0 71 3 30
2020 Project management 47 35 9 2 0 2 5 89 2 55
2020 Other services to the public 40 18 17 16 0 9 0 64 17 10
2020 None of the above 25 41 0 0 0 0 34 100 0 10
2019 Communications or public affairs 30 26 26 9 4 4 0 59 14 25
2019 Administration and operations 54 24 9 4 4 0 4 82 9 45
2019 Human resources 67 11 6 0 0 6 11 93 0 20
2019 Financial management 35 17 24 6 0 6 12 64 7 15
2019 Information technology 46 27 0 9 0 0 18 89 11 10
2019 Policy 62 21 10 3 0 3 0 86 4 30
2019 Project management 44 24 18 12 3 0 0 67 15 35
2019 Other services to the public 54 16 15 7 8 0 0 69 15 15
2019 None of the above 48 10 14 5 9 5 10 67 16 20

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 35 42 4 18 0 0 0 78 18 25
2024 Administration and operations 32 47 8 8 5 0 0 79 14 35
2024 Human resources 62 20 7 6 0 6 0 86 6 15
2024 Policy 29 40 18 4 9 0 0 69 13 25
2024 Project management 33 44 13 10 0 0 0 77 10 30
2022 Communications or public affairs 51 35 0 5 5 5 0 90 10 20
2022 Administration and operations 49 27 12 4 8 0 0 76 12 40
2022 Human resources 69 10 4 7 5 4 0 82 13 20
2022 Financial management 23 49 11 6 6 5 0 77 12 20
2022 Policy 40 22 15 7 3 6 7 72 11 30
2022 Project management 40 28 11 12 8 0 2 69 20 55
2022 Other services to the public 23 32 15 15 8 0 7 59 25 15
2022 None of the above 39 24 23 6 0 0 9 69 6 15
2020 Communications or public affairs 43 26 4 22 0 4 0 73 23 25
2020 Administration and operations 55 35 4 6 0 0 0 90 6 50
2020 Human resources 57 29 5 10 0 0 0 85 10 20
2020 Financial management 35 12 18 11 0 17 6 62 15 15
2020 Policy 48 35 10 3 3 0 0 83 7 30
2020 Project management 43 29 10 13 5 0 0 72 18 55
2020 Other services to the public 33 42 0 18 8 0 0 75 25 10
2020 None of the above 46 22 16 7 0 9 0 75 8 15
2019 Communications or public affairs 22 52 9 13 4 0 0 74 18 25
2019 Administration and operations 56 24 6 7 2 2 2 84 9 45
2019 Human resources 72 22 6 0 0 0 0 94 0 20
2019 Financial management 29 12 24 12 12 12 0 46 27 15
2019 Information technology 46 36 0 9 9 0 0 82 18 10
2019 Policy 55 34 7 3 0 0 0 90 3 30
2019 Project management 34 37 11 11 3 3 0 73 15 35
2019 Other services to the public 38 31 8 0 16 8 0 75 17 15
2019 None of the above 33 43 10 5 5 5 0 80 10 20

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 38 33 16 13 0 0 0 71 13 25
2024 Administration and operations 42 30 13 8 7 0 0 72 16 35
2024 Human resources 56 38 6 0 0 0 0 94 0 15
2024 Policy 36 48 7 9 0 0 0 84 9 25
2024 Project management 49 28 12 4 3 3 0 80 7 30
2022 Communications or public affairs 58 37 0 5 0 0 0 95 5 20
2022 Administration and operations 42 41 8 7 0 2 0 86 7 40
2022 Human resources 61 15 14 11 0 0 0 75 11 20
2022 Financial management 41 45 8 0 6 0 0 86 6 20
2022 Policy 52 16 22 3 6 0 0 68 9 30
2022 Project management 50 35 6 3 5 0 0 85 8 55
2022 Other services to the public 33 38 21 0 8 0 0 71 8 15
2022 None of the above 16 61 17 6 0 0 0 77 6 15
2020 Communications or public affairs 43 43 13 0 0 0 0 87 0 25
2020 Administration and operations 57 31 8 4 0 0 0 88 4 50
2020 Human resources 57 33 5 5 0 0 0 90 5 20
2020 Financial management 30 40 24 0 0 6 0 74 0 15
2020 Policy 41 43 7 7 0 3 0 86 7 30
2020 Project management 53 35 7 5 0 0 0 87 5 55
2020 Other services to the public 67 26 0 0 8 0 0 92 8 10
2020 None of the above 42 50 8 0 0 0 0 92 0 15
2019 Communications or public affairs 39 48 4 5 4 0 0 87 9 25
2019 Administration and operations 56 37 7 0 0 0 0 93 0 45
2019 Human resources 67 22 11 0 0 0 0 89 0 20
2019 Financial management 29 41 6 0 12 12 0 80 13 15
2019 Information technology 27 54 0 18 0 0 0 82 18 10
2019 Policy 69 24 3 3 0 0 0 93 3 30
2019 Project management 43 34 11 9 3 0 0 77 11 35
2019 Other services to the public 46 31 0 8 15 0 0 77 23 15
2019 None of the above 62 19 5 0 9 5 0 85 10 20

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 17 39 17 8 5 15 0 65 16 25
2024 Administration and operations 25 33 6 13 19 5 0 60 33 35
2024 Human resources 32 19 6 12 0 13 19 75 17 15
2024 Policy 21 32 8 9 27 0 4 55 37 25
2024 Project management 17 13 21 20 22 6 0 33 45 30
2022 Communications or public affairs 23 23 17 11 11 12 4 54 25 20
2022 Administration and operations 19 23 13 12 6 20 7 57 25 40
2022 Human resources 48 5 26 0 17 0 4 55 18 20
2022 Financial management 24 19 21 5 19 11 0 49 28 20
2022 Policy 30 14 17 6 11 7 14 56 22 30
2022 Project management 25 25 15 5 16 11 3 58 24 55
2022 Other services to the public 24 9 35 24 9 0 0 33 33 10
2022 None of the above 22 30 24 11 6 7 0 56 18 15
2020 Communications or public affairs 17 22 17 22 9 13 0 45 35 25
2020 Administration and operations 35 26 15 4 2 16 2 74 7 50
2020 Human resources 33 33 14 5 5 5 5 73 11 20
2020 Financial management 17 11 31 6 5 24 6 40 16 15
2020 Policy 50 13 10 13 6 3 3 68 21 30
2020 Project management 37 24 23 5 5 3 2 65 11 55
2020 Other services to the public 25 60 0 8 8 0 0 84 16 10
2020 None of the above 28 13 15 21 7 8 7 48 33 15
2019 Communications or public affairs 13 39 13 13 13 4 4 57 29 25
2019 Administration and operations 41 22 13 9 7 2 7 69 17 45
2019 Human resources 44 11 28 6 0 0 11 62 6 20
2019 Financial management 12 29 18 6 12 24 0 54 23 15
2019 Information technology 46 18 18 0 9 9 0 70 10 10
2019 Policy 41 31 14 10 3 0 0 72 14 30
2019 Project management 23 37 14 11 12 3 0 62 24 35
2019 Other services to the public 31 16 0 15 23 15 0 55 45 15
2019 None of the above 33 19 19 0 10 10 10 65 12 20

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 43 53 0 4 0 0 0 96 4 25
2024 Administration and operations 48 35 6 6 5 0 0 83 11 35
2024 Human resources 62 31 0 7 0 0 0 93 7 15
2024 Policy 45 35 6 4 10 0 0 79 15 25
2024 Project management 48 45 0 7 0 0 0 93 7 30
2022 Communications or public affairs 60 40 0 0 0 0 0 100 0 20
2022 Administration and operations 50 34 0 14 2 0 0 83 17 40
2022 Human resources 59 36 4 0 0 0 0 96 0 20
2022 Financial management 61 24 0 10 6 0 0 84 16 20
2022 Policy 43 50 0 6 0 0 0 94 6 30
2022 Project management 67 29 2 2 0 0 0 96 2 55
2022 Other services to the public 43 23 0 25 8 0 0 66 34 15
2022 None of the above 45 34 15 6 0 0 0 78 6 15
2020 Communications or public affairs 39 61 0 0 0 0 0 100 0 25
2020 Administration and operations 42 48 2 8 0 0 0 90 8 50
2020 Human resources 70 25 0 5 0 0 0 95 5 20
2020 Financial management 48 47 0 5 0 0 0 95 5 15
2020 Policy 51 37 3 9 0 0 0 88 9 30
2020 Project management 48 42 3 5 2 0 0 89 7 55
2020 Other services to the public 33 50 0 17 0 0 0 83 17 10
2020 None of the above 85 15 0 0 0 0 0 100 0 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 43 20 0 23 14 0 0 63 37 25
2024 Administration and operations 44 42 3 6 6 0 0 86 12 35
2024 Human resources 62 32 7 0 0 0 0 93 0 15
2024 Policy 35 27 7 12 19 0 0 62 31 25
2024 Project management 33 27 18 15 7 0 0 60 22 30
2022 Communications or public affairs 53 36 7 0 0 0 5 93 0 20
2022 Administration and operations 44 32 10 5 9 0 0 76 13 40
2022 Human resources 72 14 10 0 4 0 0 86 4 20
2022 Financial management 55 20 8 5 11 0 0 75 17 20
2022 Policy 36 39 12 6 7 0 0 75 13 30
2022 Project management 45 34 3 12 4 0 2 80 17 55
2022 Other services to the public 30 39 16 8 8 0 0 68 16 15
2022 None of the above 58 23 8 5 6 0 0 81 11 15
2020 Communications or public affairs 47 39 9 4 0 0 0 87 4 25
2020 Administration and operations 31 48 2 10 0 2 8 87 11 50
2020 Human resources 40 45 0 15 0 0 0 85 15 20
2020 Financial management 42 29 17 6 5 0 0 71 12 15
2020 Policy 30 44 9 17 0 0 0 74 17 30
2020 Project management 51 35 7 5 2 0 0 86 7 55
2020 Other services to the public 16 50 9 8 17 0 0 66 25 10
2020 None of the above 57 43 0 0 0 0 0 100 0 15
2019 Communications or public affairs 30 48 4 18 0 0 0 78 18 25
2019 Administration and operations 69 18 9 4 0 0 0 87 4 45
2019 Human resources 72 17 0 11 0 0 0 89 11 20
2019 Financial management 65 29 0 6 0 0 0 94 6 15
2019 Information technology 64 18 9 0 9 0 0 82 9 10
2019 Policy 76 14 3 3 0 3 0 93 4 30
2019 Project management 66 23 3 6 3 0 0 89 9 35
2019 Other services to the public 61 39 0 0 0 0 0 100 0 15
2019 None of the above 62 33 5 0 0 0 0 95 0 20

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 33 35 9 13 4 6 0 72 18 25
2024 Administration and operations 43 39 6 9 2 0 0 82 12 35
2024 Human resources 50 44 0 6 0 0 0 94 6 15
2024 Policy 35 30 5 19 11 0 0 65 30 25
2024 Project management 40 31 17 6 6 0 0 71 12 30
2022 Communications or public affairs 54 41 0 0 0 0 5 100 0 20
2022 Administration and operations 53 30 5 6 4 0 2 85 10 40
2022 Human resources 65 30 4 0 0 0 0 96 0 20
2022 Financial management 50 31 8 6 6 0 0 81 11 20
2022 Policy 58 14 6 15 6 0 0 72 21 30
2022 Project management 48 35 7 6 2 0 2 85 9 55
2022 Other services to the public 37 23 15 7 8 0 10 67 17 15
2022 None of the above 65 21 0 14 0 0 0 86 14 15
2020 Communications or public affairs 61 35 4 0 0 0 0 96 0 25
2020 Administration and operations 48 37 2 2 2 4 6 94 4 50
2020 Human resources 60 30 5 5 0 0 0 90 5 20
2020 Financial management 53 23 11 6 0 0 6 81 6 15
2020 Policy 68 16 10 7 0 0 0 84 7 30
2020 Project management 58 32 5 3 2 0 0 90 5 55
2020 Other services to the public 37 36 8 19 0 0 0 73 19 10
2020 None of the above 72 28 0 0 0 0 0 100 0 15
2019 Communications or public affairs 45 46 0 9 0 0 0 91 9 20
2019 Administration and operations 57 39 2 2 0 0 0 96 2 45
2019 Human resources 89 11 0 0 0 0 0 100 0 20
2019 Financial management 35 53 12 0 0 0 0 88 0 15
2019 Information technology 91 9 0 0 0 0 0 100 0 10
2019 Policy 79 17 0 3 0 0 0 97 3 30
2019 Project management 75 17 0 9 0 0 0 91 9 35
2019 Other services to the public 54 38 0 0 8 0 0 92 8 15
2019 None of the above 76 14 10 0 0 0 0 90 0 20

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 83 9 4 0 4 0 0 92 4 25
2024 Administration and operations 75 13 3 6 2 0 0 88 9 35
2024 Human resources 80 0 0 0 20 0 0 80 20 15
2024 Policy 66 25 0 5 0 0 4 95 5 25
2024 Project management 83 6 3 3 0 0 4 93 4 30

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 79 9 8 0 4 0 0 88 4 25
2024 Administration and operations 75 17 3 3 2 0 0 92 5 35
2024 Human resources 74 6 0 7 13 0 0 80 20 15
2024 Policy 66 13 4 13 0 0 4 82 13 25
2024 Project management 76 9 7 3 0 0 4 89 4 30

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 83 5 4 0 4 0 4 92 4 25
2024 Administration and operations 78 6 3 4 6 3 0 87 10 35
2024 Human resources 86 14 0 0 0 0 0 100 0 15
2024 Policy 83 4 4 0 5 0 4 91 5 25
2024 Project management 73 11 10 3 0 0 4 87 3 30
2022 Communications or public affairs 84 5 6 0 5 0 0 89 5 20
2022 Administration and operations 89 0 2 4 0 0 5 94 4 40
2022 Human resources 79 13 0 0 4 0 4 96 4 20
2022 Financial management 85 4 0 0 6 0 5 94 6 20
2022 Policy 81 12 0 0 0 0 7 100 0 30
2022 Project management 81 13 0 1 1 0 3 97 3 55
2022 Other services to the public 69 7 8 0 8 7 0 82 9 15
2022 None of the above 72 28 0 0 0 0 0 100 0 15
2019 Communications or public affairs 74 9 13 0 4 0 0 83 4 25
2019 Administration and operations 89 7 0 0 0 0 4 100 0 45
2019 Human resources 100 0 0 0 0 0 0 100 0 20
2019 Financial management 71 12 6 0 0 6 6 93 0 15
2019 Information technology 91 0 0 0 0 0 9 100 0 10
2019 Policy 93 0 0 3 0 0 3 96 4 30
2019 Project management 83 8 3 3 0 0 3 94 3 35
2019 Other services to the public 85 0 7 0 0 8 0 92 0 15
2019 None of the above 95 0 5 0 0 0 0 95 0 20

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 19 31 22 4 5 15 4 62 11 25
2024 Administration and operations 27 22 16 18 5 9 3 56 26 35
2024 Human resources 18 25 32 7 13 6 0 46 21 15
2024 Policy 15 35 21 17 9 4 0 51 27 25
2024 Project management 23 51 24 3 0 0 0 73 3 30
2022 Communications or public affairs 28 23 27 5 5 9 4 58 11 20
2022 Administration and operations 14 40 21 15 5 5 0 57 21 40
2022 Human resources 45 34 5 4 4 4 4 85 9 20
2022 Financial management 20 39 24 16 0 0 0 60 16 20
2022 Policy 17 20 34 17 0 4 8 42 20 30
2022 Project management 23 25 27 16 2 2 6 51 20 55
2022 Other services to the public 16 15 44 0 8 7 10 37 10 15
2022 None of the above 28 37 11 18 6 0 0 65 24 15
2020 Communications or public affairs 26 30 35 9 0 0 0 56 9 25
2020 Administration and operations 33 25 16 10 2 14 0 68 13 50
2020 Human resources 33 33 10 0 15 5 5 73 16 20
2020 Financial management 19 23 29 5 0 24 0 55 7 15
2020 Policy 9 35 36 10 3 3 3 47 14 30
2020 Project management 31 33 18 13 0 6 0 68 13 55
2020 Other services to the public 9 8 49 17 0 17 0 20 21 10
2020 None of the above 29 28 15 20 0 8 0 61 22 15
2019 Communications or public affairs 26 39 22 4 4 4 0 68 9 25
2019 Administration and operations 46 19 24 2 2 7 0 70 5 45
2019 Human resources 50 22 11 0 0 17 0 87 0 20
2019 Financial management 6 23 29 6 6 24 6 42 17 15
2019 Information technology 36 18 18 18 0 9 0 60 20 10
2019 Policy 28 21 21 14 7 7 3 54 23 30
2019 Project management 37 17 14 26 0 6 0 58 27 35
2019 Other services to the public 23 23 38 15 0 0 0 46 15 15
2019 None of the above 33 28 29 0 0 10 0 68 0 20

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Policy 20 80 25
2024 Project management 15 85 30
2022 Communications or public affairs 0 100 20
2022 Human resources 0 100 20
2020 Policy 0 100 30
2019 Human resources 0 100 20
2019 Policy 0 100 30
2019 Project management 20 80 35
2019 None of the above 24 76 20

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Administration and operations 26 8 6 3 5 34 18 71 17 35
2024 Project management 21 4 20 3 7 45 0 45 19 30
2022 Administration and operations 18 7 18 0 0 50 7 57 0 40
2022 Human resources 47 5 20 7 0 8 13 65 9 20
2022 Project management 17 14 12 3 3 37 15 64 13 55
2020 Communications or public affairs 34 17 17 9 0 13 9 67 11 25
2020 Administration and operations 41 16 9 0 2 26 6 83 3 50
2020 Human resources 42 14 10 0 0 24 10 86 0 20
2020 Financial management 23 17 18 0 5 30 6 64 8 15
2020 Policy 36 21 13 3 0 24 3 78 4 30
2020 Project management 30 19 14 4 0 28 5 73 6 55
2020 Other services to the public 50 18 8 8 0 16 0 81 9 10
2020 None of the above 21 21 22 0 0 22 14 66 0 15
2019 Communications or public affairs 39 17 13 0 4 4 22 76 6 25
2019 Administration and operations 39 22 9 4 2 17 7 80 9 45
2019 Human resources 56 17 17 0 0 11 0 81 0 20
2019 Financial management 17 23 18 12 0 24 6 58 17 15
2019 Information technology 54 9 18 0 0 0 18 78 0 10
2019 Policy 47 21 11 4 0 7 11 83 4 30
2019 Project management 28 23 20 9 6 11 3 60 17 35
2019 Other services to the public 23 16 15 15 7 23 0 50 30 15
2019 None of the above 38 5 15 9 5 10 19 60 20 20

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 39 17 9 0 9 22 4 75 12 25
2024 Administration and operations 44 21 10 0 7 12 6 79 9 35
2024 Human resources 44 32 11 6 0 7 0 81 6 15
2024 Policy 29 40 3 8 5 14 0 81 16 25
2024 Project management 34 31 19 6 6 3 0 67 13 30
2022 Communications or public affairs 39 32 19 0 0 10 0 79 0 20
2022 Administration and operations 42 28 17 4 0 8 0 77 5 40
2022 Human resources 67 15 4 5 0 8 0 90 6 20
2022 Financial management 44 26 8 0 6 16 0 83 7 20
2022 Policy 44 24 17 5 3 6 0 73 9 30
2022 Project management 47 31 7 2 5 8 0 85 7 55
2022 Other services to the public 40 37 7 0 8 7 0 83 9 15
2022 None of the above 36 31 11 6 0 7 9 79 8 15
2020 Communications or public affairs 52 43 4 0 0 0 0 96 0 25
2020 Administration and operations 75 17 4 4 0 0 0 93 4 50
2020 Human resources 60 15 5 0 0 20 0 94 0 20
2020 Financial management 48 11 6 5 5 24 0 77 14 15
2020 Policy 67 13 10 3 0 7 0 86 3 30
2020 Project management 56 29 9 2 0 4 0 89 2 55
2020 Other services to the public 75 18 0 8 0 0 0 92 8 10
2020 None of the above 64 21 7 0 0 8 0 93 0 15
2019 Communications or public affairs 52 31 9 0 9 0 0 83 9 25
2019 Administration and operations 67 26 7 0 0 0 0 93 0 45
2019 Human resources 78 6 11 0 0 6 0 88 0 20
2019 Financial management 59 18 23 0 0 0 0 77 0 15
2019 Information technology 55 18 9 9 0 0 9 80 10 10
2019 Policy 79 21 0 0 0 0 0 100 0 30
2019 Project management 46 28 14 6 3 3 0 76 9 35
2019 Other services to the public 58 25 17 0 0 0 0 83 0 10
2019 None of the above 67 19 5 5 0 5 0 90 5 20

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Communications or public affairs 0 100 20
2022 Project management 11 89 55
2020 Human resources 0 100 20
2020 Project management 9 91 55
2019 Human resources 0 100 20
2019 Financial management 0 100 15
2019 Information technology 0 100 10

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Administration and operations 20 8 16 0 7 28 20 55 14 35
2024 Human resources 39 13 12 6 6 25 0 69 15 15
2024 Project management 24 4 27 0 6 40 0 46 10 30
2022 Communications or public affairs 25 0 20 0 5 26 23 50 9 20
2022 Administration and operations 23 8 17 0 0 45 6 64 0 40
2022 Human resources 47 13 13 0 0 13 13 82 0 20
2022 Policy 20 8 10 4 6 39 14 58 21 30
2022 Project management 22 14 10 3 5 35 12 67 14 55
2020 Communications or public affairs 39 17 17 0 4 18 4 72 6 25
2020 Administration and operations 43 14 4 6 0 30 4 85 9 50
2020 Human resources 47 14 5 5 0 29 0 87 7 20
2020 Financial management 18 17 23 0 0 36 6 61 0 15
2020 Policy 46 20 10 3 0 17 3 83 4 30
2020 Project management 32 17 14 2 2 28 5 73 5 55
2020 Other services to the public 51 17 16 8 0 9 0 74 8 10
2020 None of the above 28 22 14 0 0 29 7 78 0 15
2019 Communications or public affairs 43 0 22 0 0 17 17 67 0 25
2019 Administration and operations 43 15 9 2 0 20 11 84 3 45
2019 Human resources 56 22 11 6 0 6 0 82 6 20
2019 Financial management 17 23 29 0 0 24 6 58 0 15
2019 Information technology 45 18 18 0 0 0 18 78 0 10
2019 Policy 45 14 14 0 3 10 14 77 5 30
2019 Project management 31 23 14 6 3 20 3 70 11 35
2019 Other services to the public 23 8 23 15 0 23 8 45 22 15
2019 None of the above 33 10 10 0 9 19 19 69 15 20

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 30 43 0 4 5 18 0 89 11 25
2024 Administration and operations 44 27 12 3 5 8 0 78 9 35
2024 Human resources 51 30 6 6 0 7 0 87 6 15
2024 Policy 45 34 3 9 0 7 3 87 10 25
2024 Project management 31 30 17 3 12 6 0 65 17 30
2022 Communications or public affairs 49 17 16 5 5 9 0 72 10 20
2022 Administration and operations 45 29 15 7 0 4 0 78 7 40
2022 Human resources 65 18 4 0 0 13 0 95 0 20
2022 Financial management 45 30 0 14 0 11 0 84 16 20
2022 Policy 44 34 3 0 6 13 0 90 7 30
2022 Project management 42 36 8 2 6 6 0 83 9 55
2022 Other services to the public 38 47 7 0 8 0 0 85 8 15
2022 None of the above 32 40 5 6 0 7 9 86 8 15
2020 Communications or public affairs 52 39 4 4 0 0 0 91 4 25
2020 Administration and operations 73 19 2 2 0 2 2 96 2 50
2020 Human resources 71 5 10 0 0 15 0 89 0 20
2020 Financial management 42 17 12 5 0 23 0 77 7 15
2020 Policy 66 10 10 6 0 7 0 82 7 30
2020 Project management 56 32 4 3 2 4 0 91 5 55
2020 Other services to the public 76 16 0 8 0 0 0 92 8 10
2020 None of the above 64 21 7 0 0 8 0 93 0 15
2019 Communications or public affairs 74 13 9 0 4 0 0 87 4 25
2019 Administration and operations 67 22 7 0 0 2 2 93 0 45
2019 Human resources 72 17 6 6 0 0 0 89 6 20
2019 Financial management 53 12 35 0 0 0 0 65 0 15
2019 Information technology 64 0 18 0 0 0 18 78 0 10
2019 Policy 76 21 3 0 0 0 0 97 0 30
2019 Project management 57 26 9 3 3 3 0 85 6 35
2019 Other services to the public 62 23 7 8 0 0 0 85 8 15
2019 None of the above 67 19 5 5 0 5 0 90 5 20

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Communications or public affairs 25 75 25
2024 Administration and operations 19 81 35
2024 Human resources 22 78 15
2024 Policy 16 84 25
2024 Project management 25 75 30
2022 Communications or public affairs 5 95 20
2022 Administration and operations 13 87 40
2022 Human resources 5 95 20
2022 Financial management 5 95 20
2022 Policy 22 78 30
2022 Project management 13 87 55
2022 Other services to the public 26 74 15
2022 None of the above 12 88 15
2020 Communications or public affairs 9 91 25
2020 Administration and operations 8 92 50
2020 Human resources 0 100 20
2020 Financial management 6 94 15
2020 Policy 0 100 30
2020 Project management 13 87 55
2020 Other services to the public 16 84 10
2020 None of the above 15 85 15
2019 Communications or public affairs 22 78 25
2019 Administration and operations 17 83 45
2019 Human resources 0 100 20
2019 Financial management 6 94 15
2019 Information technology 9 91 10
2019 Policy 17 83 30
2019 Project management 20 80 35
2019 Other services to the public 15 85 15
2019 None of the above 14 86 20

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 45 26 4 8 5 6 5 81 15 25
2024 Administration and operations 47 27 13 8 5 0 0 74 13 35
2024 Human resources 69 11 7 0 13 0 0 80 13 15
2024 Policy 41 23 3 21 8 3 0 66 30 25
2024 Project management 43 27 7 9 7 3 3 75 17 30
2022 Communications or public affairs 37 39 0 6 0 0 18 93 7 20
2022 Administration and operations 41 37 0 5 9 3 6 85 15 40
2022 Human resources 69 10 8 5 7 0 0 79 13 20
2022 Financial management 51 33 0 10 6 0 0 84 16 20
2022 Policy 50 17 13 5 10 0 4 71 16 30
2022 Project management 54 33 2 5 6 0 2 88 11 55
2022 Other services to the public 40 37 0 0 8 0 15 90 10 15
2022 None of the above 46 40 0 5 0 0 9 94 6 15
2020 Communications or public affairs 52 39 0 4 0 0 4 95 5 25
2020 Administration and operations 53 31 6 0 0 0 9 93 0 50
2020 Human resources 71 14 0 0 0 5 10 100 0 20
2020 Financial management 53 23 6 6 0 6 6 87 7 15
2020 Policy 51 32 0 3 3 3 7 93 7 30
2020 Project management 67 28 2 0 0 0 3 98 0 55
2020 Other services to the public 50 18 23 0 8 0 0 69 8 10
2020 None of the above 56 44 0 0 0 0 0 100 0 15
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 62 22 0 11 5 0 0 84 16 25
2024 Administration and operations 50 31 6 6 7 0 0 81 13 35
2024 Human resources 74 11 7 0 7 0 0 85 7 15
2024 Policy 61 20 7 4 8 0 0 81 12 25
2024 Project management 57 27 0 7 6 3 0 86 14 30
2022 Communications or public affairs 48 36 0 16 0 0 0 84 16 20
2022 Administration and operations 47 37 5 3 4 0 4 88 7 40
2022 Human resources 67 17 9 7 0 0 0 83 7 20
2022 Financial management 50 26 4 6 14 0 0 76 19 20
2022 Policy 71 7 3 11 5 0 3 80 17 30
2022 Project management 55 34 7 4 0 0 0 89 4 55
2022 Other services to the public 39 45 0 0 8 7 0 91 9 15
2022 None of the above 66 15 8 5 6 0 0 81 11 15
2020 Communications or public affairs 74 13 4 9 0 0 0 87 9 25
2020 Administration and operations 61 25 10 0 2 2 0 88 2 50
2020 Human resources 62 33 5 0 0 0 0 95 0 20
2020 Financial management 35 18 30 5 6 6 0 56 12 15
2020 Policy 67 26 0 7 0 0 0 93 7 30
2020 Project management 65 35 0 0 0 0 0 100 0 55
2020 Other services to the public 55 20 8 8 8 0 0 75 17 10
2020 None of the above 56 28 8 0 0 8 0 91 0 15

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 0 4 4 5 34 14 40 83 8 25
2024 Administration and operations 11 7 9 5 45 6 17 66 22 35
2024 Human resources 0 0 7 6 45 7 36 88 0 15
2024 Policy 4 4 5 8 52 3 24 83 10 25
2024 Project management 3 3 21 14 41 7 12 67 7 30
2022 Communications or public affairs 0 0 10 0 54 4 32 84 0 20
2022 Administration and operations 3 12 9 7 42 0 28 68 20 40
2022 Human resources 0 0 10 4 46 7 33 84 0 20
2022 Financial management 0 4 24 10 26 0 36 56 7 20
2022 Policy 4 13 7 7 49 0 21 70 21 30
2022 Project management 4 9 1 7 57 3 19 82 17 55
2022 Other services to the public 8 0 15 7 54 0 15 72 10 15
2022 None of the above 0 0 0 0 78 6 16 100 0 15

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 17 33 9 19 12 9 0 55 35 25
2024 Administration and operations 16 54 13 6 11 0 0 70 17 35
2024 Human resources 51 36 7 6 0 0 0 87 6 15
2024 Policy 22 30 15 19 11 3 0 53 31 25
2024 Project management 19 50 14 7 7 3 0 71 14 30
2022 Communications or public affairs 23 52 10 6 0 9 0 83 6 20
2022 Administration and operations 33 43 8 5 9 2 0 77 15 40
2022 Human resources 53 16 19 4 7 0 0 70 11 20
2022 Financial management 33 47 14 0 6 0 0 80 6 20
2022 Policy 27 38 22 8 6 0 0 64 14 30
2022 Project management 30 45 14 10 1 0 0 75 12 55
2022 Other services to the public 38 54 0 0 8 0 0 92 8 15
2022 None of the above 27 22 6 19 17 9 0 54 40 15
2020 Communications or public affairs 30 61 0 9 0 0 0 91 9 25
2020 Administration and operations 67 29 4 0 0 0 0 96 0 50
2020 Human resources 40 55 5 0 0 0 0 95 0 20
2020 Financial management 24 41 17 6 0 12 0 73 7 15
2020 Policy 44 36 13 7 0 0 0 80 7 30
2020 Project management 49 40 9 2 0 0 0 89 2 55
2020 Other services to the public 58 35 8 0 0 0 0 92 0 10
2020 None of the above 71 29 0 0 0 0 0 100 0 15
2019 Communications or public affairs 30 52 9 4 4 0 0 83 9 25
2019 Administration and operations 47 31 11 7 2 2 0 80 9 45
2019 Human resources 72 17 6 6 0 0 0 89 6 20
2019 Financial management 24 47 23 0 6 0 0 71 6 15
2019 Information technology 36 46 9 9 0 0 0 82 9 10
2019 Policy 52 38 7 0 0 3 0 93 0 30
2019 Project management 32 44 6 18 0 0 0 76 18 35
2019 Other services to the public 39 54 0 0 7 0 0 93 7 15
2019 None of the above 57 19 5 5 5 10 0 84 11 20

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Communications or public affairs 9 17 35 21 18 25
2024 Administration and operations 7 18 36 23 16 35
2024 Human resources 20 50 13 11 6 15
2024 Policy 12 27 27 23 11 25
2024 Project management 4 23 43 6 24 30
2022 Communications or public affairs 0 24 29 30 17 20
2022 Administration and operations 13 31 28 15 13 40
2022 Human resources 18 25 41 17 0 20
2022 Financial management 14 21 25 35 4 20
2022 Policy 14 17 40 20 9 30
2022 Project management 13 28 33 21 5 55
2022 Other services to the public 7 29 31 24 8 15
2022 None of the above 11 22 38 13 17 15

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 62 23 4 6 5 0 0 85 11 25
2024 Administration and operations 50 21 8 10 2 9 0 78 13 35
2024 Human resources 76 11 0 13 0 0 0 87 13 15
2024 Policy 70 14 8 0 8 0 0 85 8 25
2024 Project management 54 33 0 7 6 0 0 87 13 30
2022 Communications or public affairs 45 43 7 0 0 5 0 93 0 20
2022 Administration and operations 59 30 5 0 0 2 4 95 0 40
2022 Human resources 74 4 9 0 7 5 0 82 8 20
2022 Financial management 66 15 8 6 0 6 0 85 6 20
2022 Policy 61 16 6 13 0 3 0 80 13 30
2022 Project management 63 21 6 6 2 0 2 86 8 55
2022 Other services to the public 47 45 0 0 8 0 0 92 8 15
2022 None of the above 55 21 8 11 0 5 0 80 12 15
2020 Communications or public affairs 52 30 13 0 0 4 0 86 0 25
2020 Administration and operations 54 25 16 0 2 2 2 82 2 50
2020 Human resources 57 29 5 0 0 5 5 95 0 20
2020 Financial management 42 18 28 0 0 12 0 68 0 15
2020 Policy 64 19 7 7 0 3 0 86 7 30
2020 Project management 68 19 7 2 2 2 0 90 3 55
2020 Other services to the public 58 26 8 0 8 0 0 84 8 10
2020 None of the above 57 20 16 7 0 0 0 77 7 15

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 51 25 8 6 10 0 0 76 16 25
2024 Administration and operations 46 16 6 21 7 3 0 65 29 35
2024 Human resources 50 29 7 6 7 0 0 80 13 15
2024 Policy 62 16 7 4 12 0 0 77 16 25
2024 Project management 37 26 7 7 19 3 0 66 27 30
2022 Communications or public affairs 40 37 5 18 0 0 0 77 18 20
2022 Administration and operations 47 27 5 10 4 2 4 79 16 40
2022 Human resources 59 15 4 14 7 0 0 74 22 20
2022 Financial management 40 26 10 6 19 0 0 65 25 20
2022 Policy 51 13 4 18 12 0 3 66 30 30
2022 Project management 45 34 5 10 6 0 0 79 17 55
2022 Other services to the public 22 40 7 15 8 7 0 67 25 15
2022 None of the above 43 40 0 5 6 5 0 88 12 15
2020 Communications or public affairs 48 17 17 17 0 0 0 65 17 25
2020 Administration and operations 51 20 15 12 2 0 0 71 14 50
2020 Human resources 47 24 10 10 0 10 0 79 11 20
2020 Financial management 29 31 6 22 6 6 0 63 30 15
2020 Policy 44 33 10 10 3 0 0 77 13 30
2020 Project management 53 31 5 7 2 2 0 86 9 55
2020 Other services to the public 41 35 0 16 8 0 0 77 23 10
2020 None of the above 50 21 0 22 7 0 0 71 29 15

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 26 12 4 49 9 0 0 38 58 25
2024 Administration and operations 39 23 21 9 7 0 0 63 16 35
2024 Human resources 33 50 0 11 6 0 0 83 17 15
2024 Policy 21 35 4 33 7 0 0 56 40 25
2024 Project management 20 24 14 6 33 3 0 45 41 30
2022 Communications or public affairs 37 28 14 7 11 4 0 68 18 20
2022 Administration and operations 33 51 7 4 0 5 0 88 4 40
2022 Human resources 53 21 26 0 0 0 0 74 0 20
2022 Financial management 40 35 5 8 6 6 0 80 15 20
2022 Policy 41 24 10 9 16 0 0 65 25 30
2022 Project management 32 34 14 9 9 2 0 67 18 55
2022 Other services to the public 33 42 8 9 9 0 0 75 18 10
2022 None of the above 5 50 14 18 9 5 0 58 28 15
2020 Communications or public affairs 22 39 13 22 4 0 0 61 26 25
2020 Administration and operations 55 29 12 2 2 0 0 85 4 50
2020 Human resources 57 29 14 0 0 0 0 86 0 20
2020 Financial management 24 35 24 11 0 6 0 63 12 15
2020 Policy 38 33 20 7 3 0 0 70 10 30
2020 Project management 45 34 14 7 0 0 0 79 7 55
2020 Other services to the public 25 67 0 0 8 0 0 92 8 10
2020 None of the above 56 21 15 0 0 8 0 84 0 15
2019 Communications or public affairs 30 35 13 22 0 0 0 65 22 25
2019 Administration and operations 47 31 11 4 7 0 0 78 11 45
2019 Human resources 56 33 11 0 0 0 0 89 0 20
2019 Financial management 24 47 29 0 0 0 0 71 0 15
2019 Information technology 36 27 18 9 0 9 0 70 10 10
2019 Policy 55 24 7 7 0 7 0 85 7 30
2019 Project management 31 37 8 14 9 0 0 68 23 35
2019 Other services to the public 23 54 0 15 8 0 0 77 23 15
2019 None of the above 40 30 20 5 0 5 0 74 5 20

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Administration and operations 18 62 13 7 0 0 0 81 7 10
2022 Policy 19 51 0 29 0 0 0 71 29 10
2022 Project management 18 45 0 17 14 6 0 67 33 15
2020 Project management 26 60 7 7 0 0 0 87 7 15
2019 Administration and operations 49 41 0 10 0 0 0 90 10 10
2019 Policy 0 70 0 10 0 10 10 88 12 10

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 37 41 5 0 13 4 0 38 62 25
2024 Administration and operations 33 47 8 4 9 0 0 33 67 35
2024 Human resources 48 45 0 0 0 0 7 52 48 15
2024 Policy 52 29 5 8 6 0 0 52 48 25
2024 Project management 14 35 16 19 17 0 0 14 86 30
2022 Communications or public affairs 28 33 28 4 6 0 0 20
2022 Administration and operations 32 31 19 2 13 0 3 35
2022 Human resources 48 13 11 5 14 0 8 20
2022 Financial management 30 22 35 8 5 0 0 20
2022 Policy 39 38 10 3 7 0 3 25
2022 Project management 24 34 15 12 15 0 0 55
2022 Other services to the public 61 15 8 8 8 0 0 15
2022 None of the above 28 23 20 24 5 0 0 15
2020 Communications or public affairs 52 18 17 9 0 0 4 25
2020 Administration and operations 50 14 20 12 4 0 0 50
2020 Human resources 33 52 10 5 0 0 0 20
2020 Financial management 46 35 0 13 0 0 6 15
2020 Policy 65 12 7 12 0 3 0 30
2020 Project management 36 27 26 7 4 0 0 55
2020 Other services to the public 50 33 9 8 0 0 0 10
2020 None of the above 50 29 14 0 7 0 0 15
2019 Communications or public affairs 22 26 35 9 9 0 0 25
2019 Administration and operations 28 33 19 11 9 0 0 45
2019 Human resources 39 39 17 6 0 0 0 20
2019 Financial management 53 41 0 0 6 0 0 15
2019 Information technology 73 18 0 0 9 0 0 10
2019 Policy 21 48 14 7 10 0 0 30
2019 Project management 32 31 14 23 0 0 0 35
2019 Other services to the public 15 31 8 23 23 0 0 15
2019 None of the above 45 25 10 5 10 0 5 20

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 4 23 31 4 38 0 0 4 96 20
2024 Administration and operations 13 26 36 8 17 0 0 13 87 35
2024 Human resources 0 32 30 20 18 0 0 0 100 15
2024 Policy 8 50 18 12 11 0 0 8 92 25
2024 Project management 6 19 14 34 27 0 0 6 94 30
2022 Communications or public affairs 7 28 35 14 15 0 0 20
2022 Administration and operations 17 35 25 7 14 0 3 40
2022 Human resources 11 29 21 10 25 0 4 20
2022 Financial management 14 16 39 6 25 0 0 20
2022 Policy 15 32 29 0 24 0 0 30
2022 Project management 12 16 36 18 18 0 0 55
2022 Other services to the public 7 7 30 22 25 0 8 15
2022 None of the above 8 16 35 29 12 0 0 15
2020 Communications or public affairs 13 35 30 13 9 0 0 25
2020 Administration and operations 15 24 24 28 8 0 2 50
2020 Human resources 9 24 43 14 10 0 0 20
2020 Financial management 18 24 29 17 11 0 0 15
2020 Policy 30 25 26 16 3 0 0 30
2020 Project management 13 23 26 14 24 0 0 55
2020 Other services to the public 0 8 26 33 33 0 0 10
2020 None of the above 22 44 13 14 7 0 0 15
2019 Communications or public affairs 9 56 13 9 13 0 0 25
2019 Administration and operations 21 33 18 19 9 0 0 45
2019 Human resources 6 39 50 6 0 0 0 20
2019 Financial management 18 35 29 12 6 0 0 15
2019 Information technology 36 18 27 9 9 0 0 10
2019 Policy 17 28 31 17 7 0 0 30
2019 Project management 11 40 23 17 9 0 0 35
2019 Other services to the public 23 46 16 15 0 0 0 15
2019 None of the above 5 30 25 35 0 5 0 20

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 4 23 24 26 23 0 0 4 96 25
2024 Administration and operations 16 22 37 12 10 0 2 16 84 35
2024 Human resources 0 30 32 20 18 0 0 0 100 15
2024 Policy 25 29 23 4 20 0 0 25 75 25
2024 Project management 9 17 14 29 31 0 0 9 91 30
2022 Communications or public affairs 14 32 23 26 4 0 0 20
2022 Administration and operations 26 23 23 11 9 2 5 40
2022 Human resources 23 21 26 5 21 0 4 20
2022 Financial management 14 29 31 16 10 0 0 20
2022 Policy 19 32 22 7 21 0 0 30
2022 Project management 11 29 27 22 12 0 0 55
2022 Other services to the public 22 22 24 16 8 8 0 15
2022 None of the above 22 17 26 5 29 0 0 15
2020 Communications or public affairs 9 39 39 9 4 0 0 25
2020 Administration and operations 17 30 24 19 8 0 2 50
2020 Human resources 19 43 19 10 5 0 5 20
2020 Financial management 30 30 23 11 6 0 0 15
2020 Policy 33 32 26 6 3 0 0 30
2020 Project management 5 35 26 16 17 0 0 55
2020 Other services to the public 9 8 35 33 16 0 0 10
2020 None of the above 22 22 28 21 8 0 0 15
2019 Communications or public affairs 17 39 17 18 9 0 0 25
2019 Administration and operations 24 28 19 18 7 0 4 45
2019 Human resources 11 72 11 0 6 0 0 20
2019 Financial management 24 41 29 6 0 0 0 15
2019 Information technology 64 0 18 9 9 0 0 10
2019 Policy 18 36 29 11 7 0 0 30
2019 Project management 23 23 29 20 6 0 0 35
2019 Other services to the public 25 33 25 8 8 0 0 10
2019 None of the above 10 35 30 10 0 5 10 20

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 0 12 34 17 37 0 0 0 100 25
2024 Administration and operations 18 11 40 15 16 0 0 18 82 35
2024 Human resources 5 13 26 31 25 0 0 5 95 15
2024 Policy 17 32 21 17 10 0 4 17 83 25
2024 Project management 6 17 10 26 41 0 0 6 94 30
2022 Communications or public affairs 13 5 35 17 25 0 5 20
2022 Administration and operations 19 23 18 23 11 3 3 40
2022 Human resources 20 12 15 28 20 0 4 20
2022 Financial management 9 23 33 11 24 0 0 20
2022 Policy 23 20 29 6 21 0 0 30
2022 Project management 11 23 23 17 26 0 0 55
2022 Other services to the public 7 31 44 0 18 0 0 15
2022 None of the above 8 15 16 29 23 0 9 15
2020 Communications or public affairs 4 39 26 13 17 0 0 25
2020 Administration and operations 15 19 28 16 18 0 4 50
2020 Human resources 23 34 33 10 0 0 0 20
2020 Financial management 24 11 30 17 11 6 0 15
2020 Policy 43 25 19 6 7 0 0 30
2020 Project management 13 17 33 18 19 0 0 55
2020 Other services to the public 0 9 41 17 33 0 0 10
2020 None of the above 22 36 7 20 7 8 0 15
2019 Communications or public affairs 22 39 13 18 9 0 0 25
2019 Administration and operations 24 33 15 13 13 0 2 45
2019 Human resources 6 50 28 17 0 0 0 20
2019 Financial management 35 29 23 6 6 0 0 15
2019 Information technology 27 18 27 18 9 0 0 10
2019 Policy 28 28 20 14 10 0 0 30
2019 Project management 23 14 34 17 12 0 0 35
2019 Other services to the public 8 69 8 8 8 0 0 15
2019 None of the above 15 15 25 20 15 10 0 20

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 21 35 22 14 9 0 0 21 79 25
2024 Administration and operations 45 14 17 6 12 3 3 48 52 35
2024 Human resources 31 24 14 14 11 0 6 33 67 15
2024 Policy 50 27 12 0 11 0 0 50 50 25
2024 Project management 37 16 22 6 7 0 13 42 58 30
2022 Communications or public affairs 34 22 18 17 8 0 0 20
2022 Administration and operations 51 21 5 7 11 0 5 40
2022 Human resources 32 34 11 5 8 0 8 20
2022 Financial management 40 29 11 5 15 0 0 20
2022 Policy 33 22 28 3 14 0 0 30
2022 Project management 36 27 23 3 10 0 0 55
2022 Other services to the public 31 30 14 8 8 0 8 15
2022 None of the above 26 30 21 6 17 0 0 15
2020 Communications or public affairs 26 30 39 4 0 0 0 25
2020 Administration and operations 31 22 26 16 4 0 2 50
2020 Human resources 47 14 24 14 0 0 0 20
2020 Financial management 24 41 12 17 0 0 6 15
2020 Policy 45 22 20 10 3 0 0 30
2020 Project management 26 28 16 7 19 2 2 55
2020 Other services to the public 0 25 35 25 16 0 0 10
2020 None of the above 37 14 29 21 0 0 0 15
2019 Communications or public affairs 52 26 18 4 0 0 0 25
2019 Administration and operations 52 24 4 15 2 0 2 45
2019 Human resources 39 44 11 6 0 0 0 20
2019 Financial management 71 12 12 0 0 0 6 15
2019 Information technology 64 27 9 0 0 0 0 10
2019 Policy 38 21 34 7 0 0 0 30
2019 Project management 41 26 18 6 6 0 3 35
2019 Other services to the public 31 53 8 8 0 0 0 15
2019 None of the above 25 35 26 5 5 5 0 20

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 17 26 13 23 22 0 0 17 83 25
2024 Administration and operations 33 22 22 15 6 3 0 34 66 35
2024 Human resources 24 33 30 13 0 0 0 24 76 15
2024 Policy 38 24 12 4 23 0 0 38 62 25
2024 Project management 9 26 31 14 20 0 0 9 91 30
2022 Communications or public affairs 18 39 18 14 12 0 0 20
2022 Administration and operations 32 15 12 20 17 0 3 40
2022 Human resources 23 35 24 5 4 0 8 20
2022 Financial management 24 29 11 22 14 0 0 20
2022 Policy 30 26 18 7 19 0 0 30
2022 Project management 21 27 28 11 12 0 0 55
2022 Other services to the public 37 25 7 0 23 0 8 15
2022 None of the above 31 0 22 27 20 0 0 15
2020 Communications or public affairs 4 48 30 9 9 0 0 25
2020 Administration and operations 25 22 24 22 6 0 2 50
2020 Human resources 38 19 19 10 10 0 5 20
2020 Financial management 24 29 23 24 0 0 0 15
2020 Policy 23 29 26 12 10 0 0 30
2020 Project management 24 28 16 13 19 0 0 55
2020 Other services to the public 17 8 41 9 25 0 0 10
2020 None of the above 30 43 13 14 0 0 0 15
2019 Communications or public affairs 26 39 26 4 4 0 0 25
2019 Administration and operations 32 31 13 17 4 0 2 45
2019 Human resources 44 33 17 0 6 0 0 20
2019 Financial management 59 24 17 0 0 0 0 15
2019 Information technology 27 36 27 0 9 0 0 10
2019 Policy 28 24 28 14 7 0 0 30
2019 Project management 31 31 20 9 9 0 0 35
2019 Other services to the public 31 38 15 7 8 0 0 15
2019 None of the above 30 20 20 20 5 5 0 20

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 13 25 15 12 35 0 0 13 87 25
2024 Administration and operations 31 31 18 9 8 0 3 32 68 35
2024 Human resources 15 42 6 18 19 0 0 15 85 15
2024 Policy 30 19 29 7 15 0 0 30 70 25
2024 Project management 14 23 23 24 16 0 0 14 86 30
2022 Communications or public affairs 45 18 15 17 5 0 0 20
2022 Administration and operations 44 23 12 14 4 0 3 40
2022 Human resources 36 29 9 0 17 0 8 20
2022 Financial management 35 26 10 13 11 0 5 20
2022 Policy 34 30 19 3 11 3 0 30
2022 Project management 31 31 27 6 3 0 1 55
2022 Other services to the public 15 38 8 16 15 8 0 15
2022 None of the above 19 17 18 30 17 0 0 15
2020 Communications or public affairs 26 39 9 26 0 0 0 25
2020 Administration and operations 51 32 13 2 2 0 0 50
2020 Human resources 38 43 5 10 5 0 0 20
2020 Financial management 37 25 32 6 0 0 0 15
2020 Policy 45 38 10 7 0 0 0 30
2020 Project management 35 40 17 6 4 0 0 55
2020 Other services to the public 34 42 0 24 0 0 0 10
2020 None of the above 44 28 14 7 0 0 8 15
2019 Communications or public affairs 35 26 18 17 4 0 0 25
2019 Administration and operations 45 33 15 0 4 0 2 45
2019 Human resources 39 44 11 0 0 0 6 20
2019 Financial management 18 59 18 0 0 0 6 15
2019 Information technology 27 36 36 0 0 0 0 10
2019 Policy 24 38 28 10 0 0 0 30
2019 Project management 34 28 20 14 3 0 0 35
2019 Other services to the public 23 61 7 0 8 0 0 15
2019 None of the above 50 20 15 5 0 5 5 20

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 12 18 19 17 34 0 0 12 88 25
2024 Administration and operations 21 33 23 9 14 0 0 21 79 35
2024 Human resources 7 25 17 32 18 0 0 7 93 15
2024 Policy 12 21 25 19 19 4 0 13 87 25
2024 Project management 14 14 16 27 29 0 0 14 86 30
2022 Communications or public affairs 16 34 16 18 17 0 0 20
2022 Administration and operations 26 21 24 13 14 0 3 40
2022 Human resources 23 17 35 7 14 0 4 20
2022 Financial management 20 26 28 10 17 0 0 20
2022 Policy 19 28 19 11 23 0 0 25
2022 Project management 11 27 31 17 15 0 0 55
2022 Other services to the public 8 35 15 25 8 8 0 15
2022 None of the above 13 16 20 27 24 0 0 15
2020 Communications or public affairs 13 39 26 13 4 0 4 25
2020 Administration and operations 21 28 27 19 4 0 0 50
2020 Human resources 28 29 29 10 5 0 0 20
2020 Financial management 18 6 63 6 6 0 0 15
2020 Policy 30 33 25 10 3 0 0 30
2020 Project management 15 32 26 15 12 0 0 55
2020 Other services to the public 18 16 35 16 16 0 0 10
2020 None of the above 44 14 13 20 0 0 8 15
2019 Communications or public affairs 13 39 13 18 17 0 0 25
2019 Administration and operations 31 29 22 11 5 0 2 45
2019 Human resources 22 50 28 0 0 0 0 20
2019 Financial management 12 53 12 12 12 0 0 15
2019 Information technology 27 46 9 9 9 0 0 10
2019 Policy 21 38 24 17 0 0 0 30
2019 Project management 20 31 20 20 9 0 0 35
2019 Other services to the public 30 31 23 0 15 0 0 15
2019 None of the above 20 25 30 15 0 5 5 20

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 20 37 4 15 24 0 0 20 80 25
2024 Administration and operations 39 21 23 8 8 0 0 39 61 35
2024 Human resources 7 29 26 18 20 0 0 7 93 15
2024 Policy 12 30 28 12 19 0 0 12 88 25
2024 Project management 24 10 27 16 23 0 0 24 76 30
2022 Communications or public affairs 36 33 12 15 4 0 0 20
2022 Administration and operations 31 27 19 13 7 0 3 40
2022 Human resources 32 28 10 4 14 7 4 20
2022 Financial management 24 34 27 9 6 0 0 20
2022 Policy 33 13 22 22 9 0 0 30
2022 Project management 31 28 17 10 14 0 0 55
2022 Other services to the public 8 53 23 0 8 8 0 15
2022 None of the above 13 32 11 21 23 0 0 15
2020 Communications or public affairs 13 43 26 4 13 0 0 25
2020 Administration and operations 44 26 14 12 4 0 0 50
2020 Human resources 33 43 10 14 0 0 0 20
2020 Financial management 23 18 48 11 0 0 0 15
2020 Policy 35 40 12 10 3 0 0 30
2020 Project management 36 34 9 15 6 0 0 55
2020 Other services to the public 26 16 33 17 8 0 0 10
2020 None of the above 29 42 7 14 0 0 8 15
2019 Communications or public affairs 22 35 17 13 13 0 0 25
2019 Administration and operations 35 30 20 6 7 0 2 45
2019 Human resources 28 39 33 0 0 0 0 20
2019 Financial management 23 35 24 12 6 0 0 15
2019 Information technology 27 18 36 9 9 0 0 10
2019 Policy 24 45 10 14 7 0 0 30
2019 Project management 17 40 20 11 12 0 0 35
2019 Other services to the public 38 23 30 0 8 0 0 15
2019 None of the above 25 25 25 10 5 5 5 20

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 30 34 11 14 10 0 0 30 70 20
2024 Administration and operations 44 17 19 10 7 3 0 46 54 35
2024 Human resources 26 23 18 26 0 7 0 28 72 15
2024 Policy 58 24 3 0 15 0 0 58 42 25
2024 Project management 38 20 14 15 13 0 0 38 62 30
2022 Communications or public affairs 58 20 11 5 6 0 0 20
2022 Administration and operations 57 28 5 5 2 0 3 40
2022 Human resources 44 18 13 9 7 0 8 20
2022 Financial management 55 24 10 10 0 0 0 20
2022 Policy 55 20 6 18 0 0 0 30
2022 Project management 47 21 18 5 9 0 0 55
2022 Other services to the public 32 30 30 0 8 0 0 15
2022 None of the above 33 57 5 6 0 0 0 15
2020 Communications or public affairs 43 22 13 17 4 0 0 25
2020 Administration and operations 58 16 16 10 0 0 0 50
2020 Human resources 48 24 19 5 0 0 5 20
2020 Financial management 29 23 48 0 0 0 0 15
2020 Policy 71 19 0 7 3 0 0 30
2020 Project management 57 24 9 7 3 0 0 55
2020 Other services to the public 34 33 33 0 0 0 0 10
2020 None of the above 79 7 0 7 0 0 8 15
2019 Communications or public affairs 39 31 17 4 9 0 0 25
2019 Administration and operations 61 17 9 9 4 0 0 45
2019 Human resources 56 33 11 0 0 0 0 20
2019 Financial management 47 12 30 12 0 0 0 15
2019 Information technology 45 27 18 0 9 0 0 10
2019 Policy 65 24 3 7 0 0 0 30
2019 Project management 49 25 14 3 9 0 0 35
2019 Other services to the public 53 8 23 8 8 0 0 15
2019 None of the above 53 29 5 5 5 5 0 20

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 41 23 23 0 8 0 4 43 57 25
2024 Administration and operations 47 21 23 7 3 0 0 47 53 35
2024 Human resources 31 35 20 6 0 7 0 34 66 15
2024 Policy 57 26 0 13 4 0 0 57 43 25
2024 Project management 51 25 14 4 6 0 0 51 49 30
2022 Communications or public affairs 58 10 5 17 6 5 0 20
2022 Administration and operations 62 26 2 2 0 5 3 40
2022 Human resources 47 33 7 4 0 0 8 20
2022 Financial management 52 22 15 5 6 0 0 20
2022 Policy 56 17 17 3 6 0 0 30
2022 Project management 51 37 4 0 7 0 0 55
2022 Other services to the public 39 7 37 0 8 8 0 15
2022 None of the above 67 5 17 6 6 0 0 15
2020 Communications or public affairs 26 39 22 0 13 0 0 25
2020 Administration and operations 36 26 24 4 10 0 0 50
2020 Human resources 33 38 24 5 0 0 0 20
2020 Financial management 24 29 24 23 0 0 0 15
2020 Policy 22 36 32 10 0 0 0 30
2020 Project management 38 31 17 9 6 0 0 55
2020 Other services to the public 17 16 33 8 26 0 0 10
2020 None of the above 50 42 8 0 0 0 0 15

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 38 30 18 9 5 0 0 38 62 25
2024 Administration and operations 26 34 29 3 5 2 0 27 73 35
2024 Human resources 7 24 29 27 7 0 6 8 92 15
2024 Policy 41 34 10 4 12 0 0 41 59 25
2024 Project management 37 17 33 4 6 0 4 39 61 30
2022 Communications or public affairs 47 27 10 4 12 0 0 20
2022 Administration and operations 43 27 12 6 7 2 3 40
2022 Human resources 35 32 5 8 15 0 4 20
2022 Financial management 24 45 21 10 0 0 0 20
2022 Policy 54 20 11 8 6 0 0 30
2022 Project management 36 38 20 5 1 0 0 55
2022 Other services to the public 30 29 10 15 8 8 0 15
2022 None of the above 37 16 11 16 20 0 0 15
2020 Communications or public affairs 21 39 26 13 0 0 0 25
2020 Administration and operations 25 40 11 12 12 0 0 50
2020 Human resources 28 19 53 0 0 0 0 20
2020 Financial management 30 29 24 12 5 0 0 15
2020 Policy 52 25 13 6 3 0 0 30
2020 Project management 25 39 22 11 4 0 0 55
2020 Other services to the public 17 8 33 25 17 0 0 10
2020 None of the above 64 15 15 7 0 0 0 15
2019 Communications or public affairs 48 26 9 9 9 0 0 25
2019 Administration and operations 39 24 22 4 11 0 0 45
2019 Human resources 28 28 44 0 0 0 0 20
2019 Financial management 12 47 12 24 6 0 0 15
2019 Information technology 36 36 27 0 0 0 0 10
2019 Policy 50 28 7 7 4 4 0 30
2019 Project management 40 31 11 11 6 0 0 35
2019 Other services to the public 31 39 7 15 8 0 0 15
2019 None of the above 35 35 25 0 0 5 0 20

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 33 27 28 0 12 0 0 33 67 25
2024 Administration and operations 49 9 14 6 19 0 3 51 49 35
2024 Human resources 37 51 0 0 0 7 6 42 58 15
2024 Policy 33 15 13 11 25 3 0 34 66 25
2024 Project management 29 21 15 14 21 0 0 29 71 30
2022 Communications or public affairs 63 10 22 0 5 0 0 20
2022 Administration and operations 51 19 5 7 12 2 3 40
2022 Human resources 57 14 4 21 0 0 4 20
2022 Financial management 52 22 14 6 6 0 0 15
2022 Policy 56 25 7 6 6 0 0 30
2022 Project management 61 17 12 4 5 0 2 55
2022 Other services to the public 55 22 0 0 16 8 0 15
2022 None of the above 70 5 0 11 5 0 9 15
2020 Communications or public affairs 61 13 17 9 0 0 0 25
2020 Administration and operations 50 22 12 2 8 2 4 50
2020 Human resources 57 34 10 0 0 0 0 20
2020 Financial management 48 35 5 5 6 0 0 15
2020 Policy 45 29 20 3 3 0 0 30
2020 Project management 70 15 13 2 0 0 0 55
2020 Other services to the public 34 16 24 26 0 0 0 10
2020 None of the above 64 36 0 0 0 0 0 15
2019 Communications or public affairs 52 30 13 4 0 0 0 25
2019 Administration and operations 69 16 11 4 0 0 0 45
2019 Human resources 72 11 11 6 0 0 0 20
2019 Financial management 76 24 0 0 0 0 0 15
2019 Information technology 73 18 0 9 0 0 0 10
2019 Policy 76 14 0 3 0 3 3 30
2019 Project management 71 11 11 0 6 0 0 35
2019 Other services to the public 77 23 0 0 0 0 0 15
2019 None of the above 60 25 0 5 0 5 5 20

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 61 24 15 0 0 0 0 61 39 25
2024 Administration and operations 40 41 14 3 0 0 3 41 59 35
2024 Human resources 54 25 7 7 0 7 0 58 42 15
2024 Policy 35 45 13 4 4 0 0 35 65 25
2024 Project management 67 24 6 4 0 0 0 67 33 30
2022 Communications or public affairs 73 15 12 0 0 0 0 20
2022 Administration and operations 38 34 20 3 2 0 3 40
2022 Human resources 65 13 4 14 0 0 4 20
2022 Financial management 40 40 15 5 0 0 0 20
2022 Policy 49 32 10 6 3 0 0 30
2022 Project management 73 22 2 3 0 0 0 55
2022 Other services to the public 21 55 7 0 8 0 8 15
2022 None of the above 48 34 12 6 0 0 0 15
2020 Communications or public affairs 48 30 13 9 0 0 0 25
2020 Administration and operations 27 47 13 6 6 0 0 50
2020 Human resources 33 34 29 5 0 0 0 20
2020 Financial management 46 30 12 6 5 0 0 15
2020 Policy 42 36 19 0 3 0 0 30
2020 Project management 39 33 22 3 4 0 0 55
2020 Other services to the public 33 8 32 18 9 0 0 10
2020 None of the above 54 31 7 8 0 0 0 15

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 85 4 0 0 5 6 0 90 10 25
2024 Administration and operations 67 15 3 0 0 0 14 79 21 35
2024 Human resources 62 11 0 0 0 7 20 86 14 15
2024 Policy 77 0 4 0 0 0 19 95 5 25
2024 Project management 68 15 3 4 0 3 6 76 24 30

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 69 12 8 0 5 6 0 74 26 25
2024 Administration and operations 58 13 8 3 7 0 12 65 35 35
2024 Human resources 57 16 0 0 0 7 20 78 22 15
2024 Policy 59 8 0 8 9 0 15 70 30 25
2024 Project management 51 20 6 7 6 3 6 57 43 30

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 81 14 0 0 5 0 0 81 19 25
2024 Administration and operations 65 11 7 3 2 3 9 74 26 35
2024 Human resources 63 0 13 6 6 7 6 73 27 15
2024 Policy 68 0 8 9 0 3 13 80 20 25
2024 Project management 69 16 3 3 9 0 0 69 31 30
2022 Communications or public affairs 81 5 0 5 5 0 5 20
2022 Administration and operations 72 12 7 0 2 2 5 40
2022 Human resources 66 0 0 5 0 0 29 20
2022 Financial management 76 4 8 6 0 0 5 20
2022 Policy 73 9 0 8 6 0 3 30
2022 Project management 82 9 2 3 3 0 1 55
2022 Other services to the public 62 22 0 0 8 8 0 15
2022 None of the above 80 6 5 0 0 0 9 15
2020 Communications or public affairs 83 9 4 4 0 0 0 25
2020 Administration and operations 85 4 4 2 2 0 4 50
2020 Human resources 80 10 0 0 0 10 0 20
2020 Financial management 82 6 0 5 0 6 0 15
2020 Policy 97 0 3 0 0 0 0 30
2020 Project management 91 5 0 2 2 0 0 55
2020 Other services to the public 84 9 0 8 0 0 0 10
2020 None of the above 85 0 7 0 0 0 8 15
2019 Communications or public affairs 78 5 13 0 4 0 0 25
2019 Administration and operations 80 9 4 0 4 0 2 45
2019 Human resources 94 6 0 0 0 0 0 20
2019 Financial management 83 6 12 0 0 0 0 15
2019 Information technology 91 9 0 0 0 0 0 10
2019 Policy 90 0 3 3 0 0 3 30
2019 Project management 63 23 9 3 3 0 0 35
2019 Other services to the public 54 15 7 7 8 0 8 15
2019 None of the above 67 10 0 0 9 5 9 20

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 65 27 4 0 0 4 0 68 32 25
2024 Administration and operations 57 29 5 0 2 0 6 61 39 35
2024 Human resources 33 42 6 12 7 0 0 33 67 15
2024 Policy 61 20 16 0 0 3 0 63 37 25
2024 Project management 80 20 0 0 0 0 0 80 20 30
2022 Communications or public affairs 66 14 16 5 0 0 0 20
2022 Administration and operations 69 19 5 0 0 0 7 40
2022 Human resources 63 16 0 0 13 0 8 20
2022 Financial management 64 31 0 0 0 0 5 20
2022 Policy 64 26 10 0 0 0 0 30
2022 Project management 79 12 6 2 0 0 1 55
2022 Other services to the public 62 14 8 0 8 0 8 15
2022 None of the above 57 23 11 0 0 0 9 15
2020 Communications or public affairs 65 22 13 0 0 0 0 25
2020 Administration and operations 84 10 2 0 2 0 2 50
2020 Human resources 75 20 0 0 0 0 5 20
2020 Financial management 89 0 0 5 0 6 0 15
2020 Policy 80 13 3 0 0 3 0 30
2020 Project management 81 12 7 0 0 0 0 55
2020 Other services to the public 65 26 9 0 0 0 0 10
2020 None of the above 85 7 8 0 0 0 0 15
2019 Communications or public affairs 57 30 9 0 4 0 0 25
2019 Administration and operations 69 19 4 2 2 0 2 45
2019 Human resources 72 22 6 0 0 0 0 20
2019 Financial management 59 29 12 0 0 0 0 15
2019 Information technology 55 45 0 0 0 0 0 10
2019 Policy 66 24 3 0 3 0 3 30
2019 Project management 69 14 11 0 3 3 0 35
2019 Other services to the public 62 15 7 7 0 0 8 15
2019 None of the above 48 38 0 0 0 5 9 20

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 58 8 19 9 5 0 0 58 42 20
2024 Administration and operations 62 16 11 3 2 3 3 66 34 35
2024 Human resources 55 13 12 7 7 7 0 59 41 15
2024 Policy 61 15 8 5 12 0 0 61 39 25
2024 Project management 51 21 6 6 13 0 3 52 48 30
2022 Communications or public affairs 69 10 6 11 5 0 0 20
2022 Administration and operations 70 14 4 3 4 2 3 40
2022 Human resources 67 8 4 0 5 7 8 20
2022 Financial management 83 11 0 6 0 0 0 20
2022 Policy 65 14 10 0 12 0 0 30
2022 Project management 70 13 9 3 3 0 1 55
2022 Other services to the public 54 22 8 0 8 0 8 15
2022 None of the above 42 24 20 5 0 0 9 15
2020 Communications or public affairs 47 18 26 4 4 0 0 25
2020 Administration and operations 76 10 10 0 4 0 0 50
2020 Human resources 76 10 14 0 0 0 0 20
2020 Financial management 82 6 0 6 0 6 0 15
2020 Policy 84 10 0 3 0 3 0 30
2020 Project management 77 11 9 2 2 0 0 55
2020 Other services to the public 67 18 8 0 8 0 0 10
2020 None of the above 78 0 7 7 0 8 0 15
2019 Communications or public affairs 55 18 14 9 5 0 0 20
2019 Administration and operations 61 22 11 4 0 0 2 45
2019 Human resources 61 22 11 6 0 0 0 20
2019 Financial management 59 18 23 0 0 0 0 15
2019 Information technology 73 9 9 9 0 0 0 10
2019 Policy 59 24 14 0 0 0 3 30
2019 Project management 60 20 17 0 0 3 0 35
2019 Other services to the public 69 16 7 0 8 0 0 15
2019 None of the above 67 10 0 0 9 5 9 20

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 65 9 4 0 5 0 17 78 22 25
2024 Administration and operations 39 28 3 0 0 0 30 56 44 35
2024 Human resources 44 12 14 0 0 7 23 63 37 15
2024 Policy 53 13 0 0 4 3 28 77 23 25
2024 Project management 77 0 3 0 0 0 20 97 3 30
2022 Communications or public affairs 77 0 5 0 0 0 19 20
2022 Administration and operations 46 4 2 2 0 2 43 40
2022 Human resources 58 9 6 4 0 0 23 20
2022 Financial management 69 5 0 0 0 0 26 20
2022 Policy 68 11 0 7 0 0 14 30
2022 Project management 79 5 3 0 0 0 13 55
2022 Other services to the public 62 7 0 0 8 0 23 15
2022 None of the above 63 23 0 0 0 0 14 15
2020 Communications or public affairs 83 13 0 0 0 0 4 25
2020 Administration and operations 59 10 4 0 2 0 26 50
2020 Human resources 62 24 0 0 0 0 14 20
2020 Financial management 71 5 6 0 0 6 12 15
2020 Policy 74 10 3 0 0 0 13 30
2020 Project management 80 11 7 0 0 0 2 55
2020 Other services to the public 53 23 0 0 0 0 24 10
2020 None of the above 78 7 0 0 8 0 7 15
2019 Communications or public affairs 70 4 4 0 0 0 22 25
2019 Administration and operations 52 13 2 0 0 0 33 45
2019 Human resources 61 17 0 0 0 0 22 20
2019 Financial management 65 0 12 0 0 0 23 15
2019 Information technology 73 18 0 0 0 0 9 10
2019 Policy 76 3 3 3 0 0 14 30
2019 Project management 76 3 6 0 3 3 9 35
2019 Other services to the public 58 8 8 0 0 0 25 10
2019 None of the above 47 24 0 0 0 5 24 20

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 86 8 6 0 0 0 0 86 14 20
2024 Administration and operations 64 26 3 0 0 0 6 68 32 35
2024 Human resources 62 13 13 0 0 7 6 71 29 15
2024 Policy 63 19 11 0 4 3 0 65 35 25
2024 Project management 85 12 3 0 0 0 0 85 15 30
2022 Communications or public affairs 86 5 9 0 0 0 0 20
2022 Administration and operations 58 18 6 0 0 2 16 40
2022 Human resources 76 4 0 4 0 0 15 20
2022 Financial management 78 11 6 0 0 0 5 20
2022 Policy 70 20 0 4 0 0 6 30
2022 Project management 82 11 0 2 4 0 1 55
2022 Other services to the public 58 15 9 0 9 0 9 10
2022 None of the above 75 11 0 0 0 0 14 15
2020 Communications or public affairs 87 4 9 0 0 0 0 25
2020 Administration and operations 76 12 6 2 0 0 4 50
2020 Human resources 86 10 0 0 0 0 5 20
2020 Financial management 76 12 0 0 6 6 0 15
2020 Policy 91 6 0 0 0 0 3 30
2020 Project management 72 19 7 2 0 0 0 55
2020 Other services to the public 59 8 16 9 0 0 9 10
2020 None of the above 85 7 0 0 0 8 0 15
2019 Communications or public affairs 87 9 0 0 0 0 4 25
2019 Administration and operations 76 11 9 0 0 0 4 45
2019 Human resources 61 33 6 0 0 0 0 20
2019 Financial management 83 12 0 0 0 0 6 15
2019 Information technology 91 9 0 0 0 0 0 10
2019 Policy 71 25 0 0 0 0 4 30
2019 Project management 79 15 3 0 0 3 0 35
2019 Other services to the public 77 15 0 0 0 0 8 15
2019 None of the above 57 10 15 0 0 5 14 20

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 46 13 27 4 10 0 0 46 54 25
2024 Administration and operations 47 12 20 0 15 0 5 50 50 35
2024 Human resources 41 26 20 0 0 13 0 47 53 15
2024 Policy 62 27 4 5 0 3 0 63 37 25
2024 Project management 67 13 7 0 10 0 3 69 31 30
2022 Communications or public affairs 68 8 15 0 5 4 0 20
2022 Administration and operations 59 8 11 5 12 2 3 40
2022 Human resources 54 9 12 0 13 0 12 20
2022 Financial management 60 10 5 19 5 0 0 20
2022 Policy 67 16 10 0 7 0 0 30
2022 Project management 64 10 2 4 19 0 2 55
2022 Other services to the public 59 0 16 7 10 8 0 15
2022 None of the above 69 8 0 5 7 0 11 15
2020 Communications or public affairs 61 22 4 4 9 0 0 25
2020 Administration and operations 73 10 10 2 2 0 2 50
2020 Human resources 80 15 0 0 5 0 0 20
2020 Financial management 58 11 12 0 12 6 0 15
2020 Policy 87 7 0 3 3 0 0 30
2020 Project management 79 16 2 2 2 0 0 55
2020 Other services to the public 84 16 0 0 0 0 0 10
2020 None of the above 79 15 7 0 0 0 0 15
2019 Communications or public affairs 74 13 4 4 4 0 0 25
2019 Administration and operations 78 4 4 2 11 0 0 45
2019 Human resources 89 11 0 0 0 0 0 20
2019 Financial management 59 12 23 0 6 0 0 15
2019 Information technology 73 9 9 9 0 0 0 10
2019 Policy 86 7 3 0 0 0 3 30
2019 Project management 80 17 0 0 0 0 3 35
2019 Other services to the public 38 23 15 8 8 0 8 15
2019 None of the above 72 5 0 5 9 5 5 20

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 36 24 29 6 5 0 0 36 64 25
2024 Administration and operations 49 29 16 6 0 0 0 49 51 35
2024 Human resources 40 42 6 6 0 7 0 43 57 15
2024 Policy 61 12 16 5 3 3 0 62 38 25
2024 Project management 53 23 14 7 4 0 0 53 47 30
2022 Communications or public affairs 49 15 26 9 0 0 0 20
2022 Administration and operations 49 18 10 11 6 0 5 40
2022 Human resources 63 4 17 0 4 0 12 20
2022 Financial management 64 15 16 0 4 0 0 20
2022 Policy 53 28 3 0 13 0 3 30
2022 Project management 60 27 11 0 0 0 2 55
2022 Other services to the public 30 36 18 0 8 8 0 15
2022 None of the above 56 25 8 0 0 0 11 15
2020 Communications or public affairs 47 22 22 4 4 0 0 25
2020 Administration and operations 47 31 12 4 4 0 2 50
2020 Human resources 48 23 29 0 0 0 0 20
2020 Financial management 52 6 24 12 0 6 0 15
2020 Policy 49 43 6 0 3 0 0 30
2020 Project management 51 21 23 5 0 0 0 55
2020 Other services to the public 33 8 41 9 9 0 0 10
2020 None of the above 71 15 7 0 7 0 0 15
2019 Communications or public affairs 64 9 18 9 0 0 0 20
2019 Administration and operations 71 11 11 2 4 0 0 45
2019 Human resources 56 28 11 6 0 0 0 20
2019 Financial management 59 29 12 0 0 0 0 15
2019 Information technology 45 27 18 9 0 0 0 10
2019 Policy 62 17 17 0 0 0 3 30
2019 Project management 60 31 6 0 0 0 3 35
2019 Other services to the public 47 23 8 7 7 0 8 15
2019 None of the above 50 20 10 5 0 10 5 20

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 4 18 43 16 19 0 0 22 35 25
2024 Administration and operations 8 35 27 18 13 0 0 43 31 35
2024 Human resources 0 16 72 11 0 0 0 16 11 15
2024 Policy 4 48 24 13 11 0 0 52 24 25
2024 Project management 0 17 35 31 17 0 0 17 48 30
2022 Communications or public affairs 0 28 42 13 13 5 0 29 27 20
2022 Administration and operations 12 36 28 13 12 0 0 47 25 40
2022 Human resources 11 16 44 17 7 0 4 28 26 20
2022 Financial management 15 19 40 20 5 0 0 34 25 20
2022 Policy 16 31 30 19 4 0 0 46 23 30
2022 Project management 9 23 44 17 7 0 0 32 24 55
2022 Other services to the public 0 38 29 15 18 0 0 38 33 15
2022 None of the above 5 39 35 20 0 0 0 44 20 15
2020 Communications or public affairs 9 39 39 9 4 0 0 48 13 25
2020 Administration and operations 12 31 43 12 2 0 0 43 14 50
2020 Human resources 5 43 43 5 0 0 5 50 5 20
2020 Financial management 17 11 65 6 0 0 0 29 6 15
2020 Policy 16 42 29 10 3 0 0 58 13 30
2020 Project management 13 33 29 14 11 0 0 46 25 55
2020 Other services to the public 8 25 25 35 8 0 0 33 43 10
2020 None of the above 23 36 42 0 0 0 0 58 0 15
2019 Communications or public affairs 4 48 35 9 4 0 0 52 13 25
2019 Administration and operations 24 33 26 11 7 0 0 57 18 45
2019 Human resources 33 17 44 6 0 0 0 50 6 20
2019 Financial management 12 35 47 0 6 0 0 47 6 15
2019 Information technology 18 27 45 9 0 0 0 46 9 10
2019 Policy 21 35 38 7 0 0 0 55 7 30
2019 Project management 14 28 40 12 6 0 0 43 17 35
2019 Other services to the public 23 46 8 15 8 0 0 69 23 15
2019 None of the above 19 19 38 14 5 5 0 40 20 20

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 19 30 35 8 8 0 0 16 49 25
2024 Administration and operations 14 23 43 10 10 0 0 20 37 35
2024 Human resources 6 6 83 6 0 0 0 6 11 15
2024 Policy 15 23 23 39 0 0 0 39 37 25
2024 Project management 16 44 33 3 3 0 0 6 60 30
2022 Communications or public affairs 5 30 50 16 0 0 0 16 35 20
2022 Administration and operations 11 14 48 13 14 0 0 26 25 40
2022 Human resources 7 33 25 16 15 0 4 32 42 20
2022 Financial management 10 29 35 17 9 0 0 26 39 20
2022 Policy 16 7 37 25 16 0 0 40 23 30
2022 Project management 15 20 37 22 5 0 0 27 36 55
2022 Other services to the public 18 16 36 15 15 0 0 30 34 15
2022 None of the above 11 21 37 25 5 0 0 30 32 15
2020 Communications or public affairs 13 13 44 30 0 0 0 30 26 25
2020 Administration and operations 2 23 46 27 2 0 0 29 25 50
2020 Human resources 14 10 38 33 5 0 0 38 24 20
2020 Financial management 12 35 31 17 5 0 0 23 47 15
2020 Policy 10 20 31 26 12 0 0 39 30 30
2020 Project management 16 25 30 14 15 0 0 29 41 55
2020 Other services to the public 25 33 33 0 9 0 0 9 58 10
2020 None of the above 7 22 23 23 24 0 0 47 29 15
2019 Communications or public affairs 17 9 48 17 9 0 0 26 26 25
2019 Administration and operations 12 16 43 18 11 0 0 30 27 45
2019 Human resources 0 11 50 17 22 0 0 39 11 20
2019 Financial management 6 24 41 18 12 0 0 29 29 15
2019 Information technology 9 9 45 27 0 0 9 30 20 10
2019 Policy 0 21 38 24 17 0 0 41 21 30
2019 Project management 14 26 28 23 9 0 0 32 40 35
2019 Other services to the public 7 16 46 23 8 0 0 31 23 15
2019 None of the above 10 34 28 9 14 0 5 25 45 20
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Communications or public affairs 17 61 25
2024 Administration and operations 19 62 35
2024 Human resources 7 81 15
2024 Policy 20 65 25
2024 Project management 25 68 30
2022 Communications or public affairs 43 53 20
2022 Administration and operations 32 47 40
2022 Human resources 18 65 20
2022 Financial management 20 76 20
2022 Policy 24 62 30
2022 Project management 51 43 55
2022 Other services to the public 16 62 15
2022 None of the above 32 57 15
2020 Communications or public affairs 26 43 25
2020 Administration and operations 37 45 50
2020 Human resources 33 52 20
2020 Financial management 23 52 15
2020 Policy 29 48 30
2020 Project management 50 27 55
2020 Other services to the public 16 75 10
2020 None of the above 42 21 15

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Administration and operations 46 54 10
2022 Project management 53 47 30
2020 Administration and operations 22 78 20
2020 Project management 34 66 30

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Communications or public affairs 42 24 13 0 0 13 8 53 47 25
2024 Administration and operations 57 23 5 2 0 3 10 65 35 35
2024 Human resources 45 23 13 0 0 7 13 55 45 15
2024 Policy 33 21 15 5 10 0 16 39 61 25
2024 Project management 53 20 6 3 10 0 7 57 43 30
2022 Communications or public affairs 61 13 0 5 0 5 17 20
2022 Administration and operations 51 11 14 0 2 7 15 40
2022 Human resources 44 9 0 5 7 7 27 20
2022 Financial management 54 11 24 0 11 0 0 20
2022 Policy 66 10 7 0 3 4 10 30
2022 Project management 43 25 8 5 3 0 15 55
2022 Other services to the public 63 29 0 0 0 0 7 15
2022 None of the above 46 24 20 5 0 0 5 15
2020 Communications or public affairs 57 21 4 4 0 0 13 25
2020 Administration and operations 54 12 10 6 2 2 14 50
2020 Human resources 62 19 10 5 0 0 5 20
2020 Financial management 52 18 12 0 12 0 6 15
2020 Policy 51 16 7 6 3 3 13 30
2020 Project management 47 26 9 3 4 4 7 55
2020 Other services to the public 68 16 8 0 8 0 0 10
2020 None of the above 42 7 15 7 7 0 22 15
2019 Communications or public affairs 39 22 17 4 4 0 13 25
2019 Administration and operations 49 13 13 7 4 2 11 45
2019 Human resources 61 22 6 6 0 0 6 20
2019 Financial management 53 13 20 0 0 0 13 15
2019 Information technology 64 9 18 9 0 0 0 10
2019 Policy 52 21 7 3 10 3 3 30
2019 Project management 57 26 9 6 0 0 3 35
2019 Other services to the public 46 15 8 8 7 0 15 15
2019 None of the above 53 19 0 5 10 0 14 20

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 Administration and operations 11 49 8 31 0 0 0 60 31 10
2022 Project management 24 27 7 18 21 0 3 52 40 30
2020 Administration and operations 21 27 11 15 21 6 0 51 38 20
2020 Project management 31 31 3 24 10 0 0 62 34 30

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 Administration and operations 0 20 17 47 16 0 0 20 63 10
2022 Project management 10 16 6 34 23 7 3 30 63 30
2020 Administration and operations 16 16 10 16 37 0 5 35 55 20
2020 Project management 7 31 7 27 27 0 0 38 55 30
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