2024 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 107. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 38 15 10 7 0 0 68 18 1335
2024 Does not provide services to public 31 39 14 9 7 0 0 71 16 2250
2022 Provides services to public 32 41 14 7 6 1 0 73 13 1265
2022 Does not provide services to public 40 40 11 6 4 0 0 80 10 2165
2020 Provides services to public 35 40 13 8 3 0 0 75 12 1680
2020 Does not provide services to public 40 40 11 7 3 0 0 80 10 2450
2019 Provides services to public 28 41 15 9 6 0 0 69 15 1760
2019 Does not provide services to public 36 42 11 7 4 0 0 78 11 2690

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 26 35 16 12 11 0 0 61 23 1335
2024 Does not provide services to public 33 34 13 12 8 0 0 67 20 2250
2022 Provides services to public 26 37 16 12 9 1 0 63 21 1265
2022 Does not provide services to public 39 36 12 8 5 0 0 75 13 2160
2020 Provides services to public 27 39 16 10 7 0 0 66 18 1675
2020 Does not provide services to public 36 38 13 9 5 0 0 74 13 2445
2019 Provides services to public 22 37 19 13 9 0 0 59 22 1755
2019 Does not provide services to public 31 39 14 10 5 0 0 71 15 2675

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 33 12 4 3 0 0 81 7 1335
2024 Does not provide services to public 48 35 12 4 2 0 0 83 6 2250
2022 Provides services to public 47 36 10 3 2 1 0 84 6 1260
2022 Does not provide services to public 54 33 9 3 1 0 0 87 4 2165
2020 Provides services to public 51 35 9 3 1 0 0 87 4 1675
2020 Does not provide services to public 55 32 9 3 1 0 0 87 4 2430
2019 Provides services to public 45 37 12 4 3 0 0 82 6 1755
2019 Does not provide services to public 51 35 9 3 2 0 0 87 4 2665

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 41 12 6 5 0 0 77 11 1335
2024 Does not provide services to public 38 39 12 7 3 0 0 77 11 2250
2022 Provides services to public 38 41 12 6 3 0 0 80 9 1265
2022 Does not provide services to public 45 38 10 4 3 0 0 83 7 2165
2020 Provides services to public 41 42 10 5 2 0 0 82 7 1675
2020 Does not provide services to public 46 37 10 4 2 0 0 84 6 2445
2019 Provides services to public 35 43 13 6 3 0 0 78 10 1765
2019 Does not provide services to public 42 41 10 5 2 0 0 83 7 2685

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 32 17 13 10 0 0 60 23 1340
2024 Does not provide services to public 31 34 15 12 8 1 0 65 20 2250
2022 Provides services to public 28 35 16 12 9 0 0 64 20 1265
2022 Does not provide services to public 39 35 14 7 4 1 0 75 11 2165
2020 Provides services to public 33 36 18 8 5 0 0 69 13 1670
2020 Does not provide services to public 42 34 13 8 3 0 0 75 11 2440
2019 Provides services to public 26 35 20 11 8 1 0 61 19 1760
2019 Does not provide services to public 36 32 16 10 5 1 0 69 15 2685

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 35 17 14 10 0 0 60 24 1335
2024 Does not provide services to public 29 36 14 13 8 0 0 65 21 2250
2022 Provides services to public 26 37 17 12 7 0 0 64 19 1265
2022 Does not provide services to public 37 37 13 9 4 0 0 74 12 2165
2020 Provides services to public 31 38 18 8 5 0 0 69 13 1665
2020 Does not provide services to public 40 37 12 8 3 0 0 77 11 2430
2019 Provides services to public 24 38 18 11 8 0 0 62 19 1755
2019 Does not provide services to public 34 35 16 9 4 0 0 70 14 2670

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 26 19 13 13 6 0 52 28 1335
2024 Does not provide services to public 29 25 19 11 10 6 0 57 23 2250
2022 Provides services to public 23 27 19 13 13 5 0 52 27 1265
2022 Does not provide services to public 33 27 17 12 7 4 0 63 20 2165
2020 Provides services to public 28 28 19 13 8 3 0 58 22 1675
2020 Does not provide services to public 35 27 18 10 6 3 1 65 17 2445
2019 Provides services to public 22 25 22 14 13 4 0 48 28 1760
2019 Does not provide services to public 30 25 19 14 7 4 1 58 22 2690
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 31 14 6 5 1 5 74 11 1335
2024 Does not provide services to public 52 25 12 4 3 1 4 81 7 2250
2022 Provides services to public 38 31 15 5 3 1 6 75 9 1265
2022 Does not provide services to public 51 27 12 3 2 1 3 82 5 2165
2020 Provides services to public 43 29 15 5 3 1 4 75 8 1680
2020 Does not provide services to public 54 24 11 4 3 1 3 81 7 2450
2019 Provides services to public 39 31 17 6 4 1 2 72 10 1760
2019 Does not provide services to public 51 26 12 4 3 1 3 80 7 2685

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 46 32 9 6 5 1 1 79 11 1335
2024 Does not provide services to public 52 29 9 6 4 0 0 82 9 2240
2022 Provides services to public 45 33 11 6 5 1 0 79 10 1260
2022 Does not provide services to public 50 32 7 6 3 1 1 83 9 2165
2020 Provides services to public 47 32 10 6 4 0 0 80 10 1680
2020 Does not provide services to public 51 31 8 6 3 0 0 82 9 2450
2019 Provides services to public 39 36 12 7 5 1 0 76 12 1760
2019 Does not provide services to public 48 31 10 7 5 1 0 79 11 2680

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 51 27 9 6 7 0 0 78 13 1340
2024 Does not provide services to public 57 25 8 6 4 0 0 82 10 2250
2022 Provides services to public 48 29 10 7 6 0 0 77 13 1265
2022 Does not provide services to public 57 25 9 5 3 0 0 82 9 2165
2020 Provides services to public 51 28 10 6 4 0 0 79 11 1680
2020 Does not provide services to public 59 25 8 4 3 0 0 84 8 2455
2019 Provides services to public 42 34 12 7 5 0 0 76 12 1760
2019 Does not provide services to public 54 27 9 5 4 0 0 81 10 2690

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 26 29 16 9 8 11 1 63 20 1335
2024 Does not provide services to public 28 29 17 9 8 9 0 62 19 2250
2022 Provides services to public 25 31 17 8 7 10 0 64 17 1265
2022 Does not provide services to public 32 31 14 8 5 9 0 70 15 2165
2020 Provides services to public 30 30 18 7 5 10 0 66 14 1680
2020 Does not provide services to public 36 32 13 8 3 7 0 73 12 2450
2019 Provides services to public 22 32 21 10 7 8 1 58 19 1760
2019 Does not provide services to public 28 33 16 11 6 7 0 65 18 2685

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 28 19 14 15 4 0 50 30 1340
2024 Does not provide services to public 22 27 19 14 16 3 0 51 30 2250
2022 Provides services to public 22 30 19 13 11 5 0 55 25 1265
2022 Does not provide services to public 27 32 18 11 8 3 0 61 20 2165
2020 Provides services to public 26 33 19 11 8 3 0 61 19 1675
2020 Does not provide services to public 33 33 16 10 5 2 0 67 16 2440
2019 Provides services to public 18 30 22 16 11 3 0 49 28 1760
2019 Does not provide services to public 25 33 18 14 8 3 0 59 23 2680

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 15 22 22 17 16 7 1 40 35 1340
2024 Does not provide services to public 17 24 19 17 17 5 0 44 36 2245
2022 Provides services to public 16 27 21 17 11 8 0 46 31 1265
2022 Does not provide services to public 21 29 20 15 9 5 0 53 26 2165
2020 Provides services to public 20 31 21 14 8 5 0 54 23 1675
2020 Does not provide services to public 24 34 19 14 7 4 0 60 21 2445
2019 Provides services to public 14 27 23 19 12 6 0 43 32 1745
2019 Does not provide services to public 19 29 20 17 10 5 0 51 28 2680

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 16 29 18 17 15 5 0 48 33 1340
2024 Does not provide services to public 17 29 18 17 16 3 0 47 35 2250
2022 Provides services to public 17 33 19 15 12 4 0 52 28 1265
2022 Does not provide services to public 22 33 18 16 9 3 0 56 26 2165
2020 Provides services to public 21 34 19 14 8 3 0 57 23 1675
2020 Does not provide services to public 24 37 17 13 6 2 0 63 20 2455
2019 Provides services to public 14 28 22 20 13 3 0 43 34 1760
2019 Does not provide services to public 18 30 18 18 11 3 0 50 31 2685
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 30 19 14 13 0 0 54 27 1335
2024 Does not provide services to public 30 34 16 11 9 0 0 64 20 2250
2022 Provides services to public 23 34 20 12 11 1 0 57 23 1265
2022 Does not provide services to public 35 33 16 10 6 0 0 69 16 2165
2020 Provides services to public 26 36 18 12 7 0 0 62 20 1680
2020 Does not provide services to public 33 38 14 10 5 0 0 71 16 2455
2019 Provides services to public 19 37 19 17 9 0 0 55 26 1760
2019 Does not provide services to public 29 39 15 12 6 0 0 68 18 2685

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 42 11 11 6 0 0 72 17 1335
2024 Does not provide services to public 36 43 8 9 4 0 0 78 13 2250
2022 Provides services to public 30 45 11 11 3 0 0 75 14 1265
2022 Does not provide services to public 38 43 8 8 3 0 0 81 11 2165
2020 Provides services to public 31 43 14 9 3 0 0 74 12 1670
2020 Does not provide services to public 35 43 11 8 3 0 0 78 11 2440
2019 Provides services to public 24 44 15 12 6 0 0 68 18 1750
2019 Does not provide services to public 31 44 11 11 4 0 0 74 14 2675

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 33 11 8 7 0 0 74 15 1340
2024 Does not provide services to public 48 30 10 7 5 0 0 78 12 2250
2022 Provides services to public 40 32 14 6 7 1 0 72 13 1265
2022 Does not provide services to public 47 32 9 8 4 0 0 80 12 2165
2020 Provides services to public 43 32 13 7 5 0 0 76 12 1675
2020 Does not provide services to public 47 32 10 7 4 0 0 79 10 2445
2019 Provides services to public 36 34 15 9 6 0 0 70 15 1760
2019 Does not provide services to public 44 31 12 7 5 1 0 76 13 2690

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 21 38 13 17 11 0 0 59 28 1335
2024 Does not provide services to public 28 37 12 14 8 0 1 65 22 2250
2022 Provides services to public 20 37 13 16 13 0 0 58 29 1265
2022 Does not provide services to public 33 39 12 11 4 0 0 72 16 2160
2020 Provides services to public 25 39 14 16 6 0 0 64 23 1675
2020 Does not provide services to public 34 41 11 11 3 0 0 75 14 2440
2019 Provides services to public 17 37 15 19 12 0 0 54 31 1760
2019 Does not provide services to public 28 39 14 14 5 0 0 67 19 2685

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 45 28 13 6 6 1 1 74 12 1335
2024 Does not provide services to public 54 25 11 5 4 1 1 80 9 2250
2022 Provides services to public 44 27 15 5 6 2 1 73 12 1265
2022 Does not provide services to public 52 25 11 5 3 2 1 80 9 2165
2020 Provides services to public 45 28 14 6 5 1 1 75 11 1675
2020 Does not provide services to public 52 25 12 5 3 1 1 80 8 2450

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 17 30 20 14 16 2 0 48 31 1340
2024 Does not provide services to public 19 30 20 17 12 2 0 49 30 2250
2022 Provides services to public 18 31 20 15 13 2 0 51 29 1265
2022 Does not provide services to public 24 34 16 13 9 2 0 60 23 2165
2020 Provides services to public 20 31 21 16 10 2 0 52 27 1675
2020 Does not provide services to public 24 34 19 14 7 2 0 59 21 2445
2019 Provides services to public 15 26 22 19 16 2 0 42 35 1760
2019 Does not provide services to public 19 32 19 17 11 2 0 52 29 2690

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 26 17 6 7 1 5 40 60 1340
2024 Does not provide services to public 44 25 14 5 6 1 5 47 53 2250
2022 Provides services to public 39 27 15 7 6 2 4 1265
2022 Does not provide services to public 48 25 12 5 4 1 5 2165
2020 Provides services to public 46 25 15 7 4 1 3 1680
2020 Does not provide services to public 50 24 13 6 3 1 3 2450
2019 Provides services to public 42 28 16 6 4 1 3 1765
2019 Does not provide services to public 50 24 13 5 3 1 4 2685

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 51 13 9 5 5 3 15 62 38 1340
2024 Does not provide services to public 51 11 8 5 7 3 15 63 37 2250

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 62 12 7 3 5 5 6 69 31 1340
2024 Does not provide services to public 67 9 6 3 3 4 8 76 24 2245
2022 Provides services to public 63 12 6 3 6 6 5 1265
2022 Does not provide services to public 72 9 4 2 2 4 7 2165
2020 Provides services to public 69 11 6 3 4 4 3 1670
2020 Does not provide services to public 76 9 5 2 2 3 3 2440
2019 Provides services to public 66 12 7 4 4 4 3 1755
2019 Does not provide services to public 74 8 5 2 2 4 4 2675

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 65 10 4 3 2 3 13 77 23 1335
2024 Does not provide services to public 70 6 4 2 2 2 13 83 17 2250

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 57 13 7 3 5 3 11 66 34 1340
2024 Does not provide services to public 61 11 6 4 5 2 11 70 30 2250

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 13 28 14 18 23 2 2 43 42 1335
2024 Does not provide services to public 15 28 15 18 19 2 3 46 39 2250
2022 Provides services to public 19 33 12 15 17 2 1 54 33 1265
2022 Does not provide services to public 23 32 12 15 13 3 2 58 29 2165
2020 Provides services to public 18 26 17 17 18 1 2 46 36 1675
2020 Does not provide services to public 22 30 16 15 14 2 2 53 30 2450
2019 Provides services to public 16 26 15 18 21 2 2 43 41 1760
2019 Does not provide services to public 18 28 17 16 16 2 2 48 34 2690

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 37 16 14 11 0 0 60 24 1335
2024 Does not provide services to public 30 40 12 12 7 0 0 70 19 2245
2022 Provides services to public 25 37 16 12 8 1 0 64 21 1265
2022 Does not provide services to public 35 39 12 8 5 0 0 75 13 2165
2020 Provides services to public 27 40 15 11 6 0 0 67 17 1665
2020 Does not provide services to public 35 39 13 9 4 0 0 74 13 2435
2019 Provides services to public 21 41 16 13 8 0 0 62 21 1755
2019 Does not provide services to public 31 41 13 10 5 0 0 72 15 2670

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 26 36 18 11 9 0 0 62 20 1335
2024 Does not provide services to public 36 34 16 8 6 0 0 71 14 2250
2022 Provides services to public 28 36 19 11 6 1 0 64 17 1265
2022 Does not provide services to public 41 36 12 7 3 0 0 77 11 2160
2020 Provides services to public 30 35 19 9 6 0 0 65 15 1680
2020 Does not provide services to public 41 34 14 7 3 0 0 75 10 2450
2019 Provides services to public 23 37 21 11 8 0 0 60 19 1755
2019 Does not provide services to public 38 35 14 8 5 0 0 73 13 2680

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 35 18 11 8 0 0 63 19 1335
2024 Does not provide services to public 34 37 14 9 5 0 0 71 15 2250
2022 Provides services to public 28 40 17 9 6 1 0 69 15 1265
2022 Does not provide services to public 40 37 12 8 3 0 0 77 11 2160
2020 Provides services to public 29 42 17 8 4 0 0 71 13 1670
2020 Does not provide services to public 36 42 11 7 3 0 0 78 11 2430
2019 Provides services to public 22 43 17 12 6 0 0 65 18 1725
2019 Does not provide services to public 34 40 13 9 3 0 0 74 12 2650

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 32 24 14 11 5 0 48 26 1335
2024 Does not provide services to public 19 38 19 11 7 4 1 61 20 2250
2022 Provides services to public 16 35 22 14 7 5 0 55 22 1265
2022 Does not provide services to public 25 39 20 9 4 4 0 66 13 2165
2020 Provides services to public 19 40 21 11 5 4 0 61 17 1675
2020 Does not provide services to public 25 42 18 8 3 4 0 70 11 2445
2019 Provides services to public 15 37 25 13 6 3 0 54 20 1760
2019 Does not provide services to public 21 41 19 10 4 4 1 65 14 2685

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 33 32 12 12 10 0 0 66 22 1335
2024 Does not provide services to public 36 33 10 11 10 0 1 70 20 2250
2022 Provides services to public 33 36 13 8 9 0 0 69 17 1265
2022 Does not provide services to public 47 32 9 8 4 0 0 79 12 2165
2020 Provides services to public 38 36 13 8 5 0 1 74 13 1675
2020 Does not provide services to public 47 32 9 8 4 0 0 79 12 2445
2019 Provides services to public 31 36 14 11 7 0 0 68 18 1755
2019 Does not provide services to public 46 32 9 8 5 0 0 78 13 2685

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 35 19 8 4 0 0 69 12 1340
2024 Does not provide services to public 38 34 16 7 4 0 0 73 11 2250
2022 Provides services to public 35 36 18 6 4 0 1 71 10 1265
2022 Does not provide services to public 41 32 15 7 4 0 0 74 11 2165
2020 Provides services to public 37 35 17 6 4 0 0 72 10 1675
2020 Does not provide services to public 38 32 17 8 4 0 0 70 12 2435
2019 Provides services to public 31 38 19 8 4 0 0 69 12 1750
2019 Does not provide services to public 40 32 16 7 3 0 0 73 10 2670

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 23 7 4 7 2 4 80 12 1340
2024 Does not provide services to public 62 20 6 3 3 2 4 87 6 2250
2022 Provides services to public 50 26 7 5 6 3 4 82 11 1265
2022 Does not provide services to public 62 20 6 4 3 2 4 87 7 2165

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Provides services to public 29 39 32 1340
2024 Does not provide services to public 31 38 31 2250
2022 Provides services to public 35 33 32 1265
2022 Does not provide services to public 34 33 33 2165
2020 Provides services to public 20 44 37 1680
2020 Does not provide services to public 23 42 35 2455
2019 Provides services to public 23 37 40 1765
2019 Does not provide services to public 25 38 37 2690

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Provides services to public 18 42 21 10 4 5 375
2024 Does not provide services to public 18 33 25 8 9 7 670
2022 Provides services to public 10 47 27 5 4 7 425
2022 Does not provide services to public 17 44 23 4 8 4 710
2020 Provides services to public 18 39 29 6 5 3 330
2020 Does not provide services to public 19 41 28 3 5 4 560
2019 Provides services to public 18 30 34 4 11 3 395
2019 Does not provide services to public 13 33 27 4 18 6 660
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 41 10 6 4 0 0 80 10 1335
2024 Does not provide services to public 45 39 9 5 3 0 0 84 8 2250
2022 Provides services to public 42 41 11 4 2 0 0 83 6 1265
2022 Does not provide services to public 52 37 7 3 1 0 0 88 5 2165
2020 Provides services to public 43 41 10 4 2 0 0 84 5 1675
2020 Does not provide services to public 48 39 8 4 2 0 0 87 5 2450
2019 Provides services to public 34 43 14 6 4 0 0 77 10 1755
2019 Does not provide services to public 43 41 10 5 2 0 0 83 7 2675

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 40 20 12 6 1 0 61 19 1335
2024 Does not provide services to public 22 42 18 11 7 1 0 64 18 2250
2022 Provides services to public 24 42 18 9 4 2 0 68 13 1265
2022 Does not provide services to public 29 44 15 8 3 1 0 73 12 2165
2020 Provides services to public 26 44 20 6 2 1 0 71 9 1680
2020 Does not provide services to public 31 43 17 6 2 1 0 75 8 2445
2019 Provides services to public 21 44 21 9 4 1 0 66 13 1760
2019 Does not provide services to public 28 45 16 8 3 1 0 73 10 2680

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 11 28 36 16 6 1 2 23 40 1335
2024 Does not provide services to public 10 24 38 18 7 0 2 26 35 2245
2022 Provides services to public 10 25 35 17 7 1 3 26 37 1265
2022 Does not provide services to public 7 22 37 20 9 1 3 31 31 2165
2020 Provides services to public 8 24 38 20 8 1 1 29 33 1675
2020 Does not provide services to public 8 24 36 21 10 1 1 31 33 2450
2019 Provides services to public 11 29 37 16 6 0 1 23 40 1755
2019 Does not provide services to public 9 24 37 19 9 1 0 29 34 2690

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 13 22 30 21 8 2 3 30 38 1335
2024 Does not provide services to public 16 26 31 16 7 1 3 24 44 2245
2022 Provides services to public 11 23 33 18 7 3 5 27 37 1260
2022 Does not provide services to public 12 24 32 18 8 1 4 27 38 2160
2020 Provides services to public 12 21 32 21 9 2 2 31 35 1670
2020 Does not provide services to public 13 23 32 18 10 2 2 29 37 2440
2019 Provides services to public 14 28 31 16 7 2 2 24 44 1750
2019 Does not provide services to public 15 25 32 16 9 2 2 26 41 2685

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 6 11 30 33 16 1 3 51 18 1335
2024 Does not provide services to public 7 13 32 30 16 1 2 47 20 2245
2022 Provides services to public 3 12 31 35 14 1 4 52 16 1260
2022 Does not provide services to public 5 13 32 28 17 1 3 47 19 2160
2020 Provides services to public 4 10 32 35 16 1 2 53 14 1670
2020 Does not provide services to public 6 14 32 32 15 1 1 47 20 2435
2019 Provides services to public 5 13 35 30 14 1 2 45 19 1750
2019 Does not provide services to public 5 14 32 30 16 1 1 47 20 2675

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 26 26 14 9 1 2 23 50 1340
2024 Does not provide services to public 20 23 25 18 10 1 3 29 45 2245
2022 Provides services to public 17 24 27 17 10 2 3 29 43 1260
2022 Does not provide services to public 13 21 28 19 14 1 4 34 36 2160
2020 Provides services to public 12 22 32 21 12 1 1 33 35 1675
2020 Does not provide services to public 13 20 29 22 13 0 2 36 34 2445
2019 Provides services to public 19 27 27 17 8 1 1 25 47 1755
2019 Does not provide services to public 16 21 29 19 12 1 2 32 38 2685

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 12 17 27 21 15 4 5 39 32 1335
2024 Does not provide services to public 8 14 26 26 18 3 6 48 24 2245
2022 Provides services to public 18 23 24 17 11 4 4 30 44 1265
2022 Does not provide services to public 11 19 27 20 14 2 6 37 33 2165
2020 Provides services to public 11 17 27 25 16 2 2 43 29 1675
2020 Does not provide services to public 6 14 27 29 18 2 2 50 21 2435
2019 Provides services to public 15 22 26 22 11 2 2 35 38 1750
2019 Does not provide services to public 10 17 27 26 16 3 2 44 28 2680

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 17 23 30 16 9 3 3 27 42 1335
2024 Does not provide services to public 15 23 31 16 10 2 3 27 40 2245
2022 Provides services to public 12 21 34 18 8 3 4 27 36 1265
2022 Does not provide services to public 11 23 31 18 10 2 4 30 37 2165
2020 Provides services to public 10 21 35 18 12 2 2 31 32 1670
2020 Does not provide services to public 10 20 34 20 12 2 2 33 32 2435
2019 Provides services to public 14 25 34 15 8 2 2 24 40 1745
2019 Does not provide services to public 12 21 34 18 11 3 1 30 35 2680

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 16 34 25 13 1 3 40 25 1340
2024 Does not provide services to public 7 16 35 26 12 1 2 39 24 2250
2022 Provides services to public 5 14 39 26 12 0 3 40 20 1265
2022 Does not provide services to public 5 12 35 29 16 1 3 47 17 2165
2020 Provides services to public 8 22 38 20 10 0 1 31 31 1680
2020 Does not provide services to public 7 18 39 25 11 0 1 36 25 2445
2019 Provides services to public 13 24 35 19 7 0 1 27 38 1755
2019 Does not provide services to public 10 21 34 21 12 1 1 34 32 2695

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 10 26 22 24 16 2 0 36 41 1340
2024 Does not provide services to public 10 28 20 23 17 2 0 39 41 2250
2022 Provides services to public 12 30 22 20 13 3 0 43 34 1265
2022 Does not provide services to public 16 31 20 21 9 3 0 48 31 2165
2020 Provides services to public 16 33 24 17 8 1 0 50 25 1665
2020 Does not provide services to public 19 38 19 16 5 2 0 59 22 2435
2019 Provides services to public 9 28 22 25 15 1 0 38 40 1750
2019 Does not provide services to public 13 33 20 22 9 3 0 47 32 2675

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 30 9 9 7 1 0 75 16 1335
2024 Does not provide services to public 51 29 7 7 5 1 0 80 12 2245
2022 Provides services to public 43 31 9 9 7 1 0 74 16 1265
2022 Does not provide services to public 53 29 7 6 4 1 0 83 10 2165
2020 Provides services to public 43 31 10 9 6 1 0 75 15 1675
2020 Does not provide services to public 50 30 7 7 4 1 0 81 11 2445
2019 Provides services to public 39 33 10 11 7 0 0 72 18 1760
2019 Does not provide services to public 49 28 8 9 5 1 0 78 14 2685

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 46 35 7 9 4 0 0 80 13 1335
2024 Does not provide services to public 55 31 5 5 3 0 0 86 9 2245
2022 Provides services to public 48 35 6 7 4 0 0 83 12 1265
2022 Does not provide services to public 59 29 4 5 2 0 0 88 7 2165
2020 Provides services to public 47 34 11 7 2 0 0 80 9 1670
2020 Does not provide services to public 56 30 5 6 2 0 0 87 8 2435
2019 Provides services to public 41 37 9 8 4 0 0 78 12 1755
2019 Does not provide services to public 52 30 8 7 3 0 0 82 10 2685

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 40 13 5 4 1 0 78 10 1335
2024 Does not provide services to public 48 33 10 4 3 1 0 82 8 2245
2022 Provides services to public 39 38 13 5 4 1 0 77 9 1265
2022 Does not provide services to public 51 32 10 4 2 1 0 85 6 2165
2020 Provides services to public 39 39 13 5 3 1 0 79 8 1660
2020 Does not provide services to public 47 36 10 4 2 1 0 83 7 2430
2019 Provides services to public 33 43 14 6 3 1 0 76 10 1760
2019 Does not provide services to public 46 36 10 5 3 1 0 83 7 2690

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 39 17 9 8 2 0 65 18 1335
2024 Does not provide services to public 29 39 14 9 7 3 0 69 16 2250
2022 Provides services to public 27 41 14 9 6 3 0 70 15 1265
2022 Does not provide services to public 35 40 13 7 3 2 0 77 10 2165
2020 Provides services to public 31 40 17 6 4 1 0 72 10 1670
2020 Does not provide services to public 39 41 12 5 2 2 0 81 7 2435
2019 Provides services to public 28 42 16 9 4 1 0 71 13 1755
2019 Does not provide services to public 37 41 11 6 3 2 0 80 8 2680

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 36 13 5 5 5 2 76 10 1335
2024 Does not provide services to public 37 36 12 5 3 6 1 78 9 2250
2022 Provides services to public 35 38 13 5 3 6 1 78 9 1265
2022 Does not provide services to public 39 38 10 5 2 6 1 82 7 2165
2020 Provides services to public 37 38 15 4 3 3 0 78 7 1675
2020 Does not provide services to public 43 37 12 3 2 3 0 82 5 2440
2019 Provides services to public 36 40 15 5 3 2 0 78 8 1755
2019 Does not provide services to public 44 36 11 3 2 3 0 83 6 2680

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 41 11 8 5 0 0 76 13 1335
2024 Does not provide services to public 41 36 10 8 5 0 0 77 13 2250
2022 Provides services to public 38 41 9 7 5 0 0 79 12 1265
2022 Does not provide services to public 49 37 8 4 2 0 0 86 6 2165
2020 Provides services to public 45 36 11 5 3 0 0 81 8 1675
2020 Does not provide services to public 54 32 7 4 2 0 0 87 6 2445
2019 Provides services to public 37 41 11 6 4 0 0 78 11 1765
2019 Does not provide services to public 47 35 10 5 3 0 0 82 8 2680

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 27 12 7 8 7 5 69 17 1340
2024 Does not provide services to public 40 25 11 7 5 7 5 75 13 2245
2022 Provides services to public 33 28 14 8 7 6 4 68 17 1265
2022 Does not provide services to public 42 26 10 6 4 7 6 78 11 2160

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 33 28 13 7 7 7 5 69 16 1340
2024 Does not provide services to public 39 26 11 6 5 7 5 74 13 2250
2022 Provides services to public 31 30 14 7 7 7 4 69 16 1265
2022 Does not provide services to public 41 26 11 6 3 7 6 77 10 2165

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 26 17 5 4 15 2 68 11 1340
2024 Does not provide services to public 29 26 21 4 3 16 2 67 8 2250
2022 Provides services to public 31 26 21 7 3 12 1 65 11 1265
2022 Does not provide services to public 30 27 21 4 2 13 2 67 8 2165
2020 Provides services to public 34 36 17 5 3 5 1 74 8 1675
2020 Does not provide services to public 37 33 17 5 2 6 0 75 7 2445

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 30 11 7 7 7 4 73 15 1330
2024 Does not provide services to public 39 31 9 6 5 6 4 78 12 2245
2022 Provides services to public 35 33 11 7 6 6 3 74 14 1265
2022 Does not provide services to public 40 33 9 6 3 5 4 81 10 2160
2020 Provides services to public 42 31 13 6 4 3 2 76 10 1665
2020 Does not provide services to public 47 32 10 5 3 3 1 82 8 2440

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 9 16 23 5 6 34 7 43 18 1335
2024 Does not provide services to public 9 14 25 4 5 37 6 41 15 2250
2022 Provides services to public 9 15 23 4 4 40 5 45 13 1265
2022 Does not provide services to public 11 16 23 3 3 39 5 48 12 2165

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 Provides services to public 0 5 31 20 33 11 0 5 60 40
2022 Does not provide services to public 4 9 27 11 37 11 0 15 54 35
2020 Provides services to public 2 2 21 17 37 18 2 5 68 45
2020 Does not provide services to public 2 20 16 25 24 9 2 26 56 45

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 33 18 10 10 4 3 59 22 1335
2024 Does not provide services to public 28 29 15 9 8 5 6 64 19 2245
2022 Provides services to public 21 32 18 12 9 5 4 58 22 1265
2022 Does not provide services to public 29 30 16 7 5 7 6 68 14 2165
2020 Provides services to public 24 34 19 11 6 3 3 62 18 1675
2020 Does not provide services to public 29 32 16 9 5 6 4 67 15 2450
2019 Provides services to public 22 33 17 13 9 3 2 59 23 1760
2019 Does not provide services to public 30 30 15 10 7 5 4 66 18 2685

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 38 15 12 8 3 1 64 21 1340
2024 Does not provide services to public 26 38 14 11 7 3 1 67 19 2250
2022 Provides services to public 24 40 15 10 7 2 0 67 18 1265
2022 Does not provide services to public 30 39 13 10 4 4 1 72 15 2165
2020 Provides services to public 30 42 14 7 4 1 1 74 12 1680
2020 Does not provide services to public 36 40 13 7 3 2 1 77 9 2440
2019 Provides services to public 26 43 15 9 5 1 1 71 14 1760
2019 Does not provide services to public 34 40 12 7 4 2 1 76 12 2675

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 37 20 10 6 2 0 63 16 1335
2024 Does not provide services to public 27 37 20 8 6 1 0 65 14 2245
2022 Provides services to public 28 39 20 7 5 1 0 67 12 1265
2022 Does not provide services to public 32 39 17 6 3 2 0 73 10 2165
2020 Provides services to public 30 42 19 5 3 1 0 73 8 1675
2020 Does not provide services to public 34 41 16 5 3 1 0 76 8 2435
2019 Provides services to public 26 42 20 7 5 1 0 68 12 1750
2019 Does not provide services to public 32 40 17 6 4 1 0 73 9 2675

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 17 26 17 15 15 8 2 48 33 1340
2024 Does not provide services to public 18 27 17 13 13 9 2 51 29 2250
2022 Provides services to public 19 29 16 14 14 7 1 52 30 1265
2022 Does not provide services to public 22 28 15 12 10 10 2 57 26 2165
2020 Provides services to public 21 31 18 14 11 5 1 55 26 1675
2020 Does not provide services to public 24 27 18 13 9 7 2 56 24 2445
2019 Provides services to public 15 28 20 16 15 5 1 46 33 1755
2019 Does not provide services to public 19 29 18 14 12 7 2 53 28 2675

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 50 5 12 5 0 0 78 17 1335
2024 Does not provide services to public 34 46 5 11 4 0 0 80 15 2245
2022 Provides services to public 34 48 6 9 3 0 0 82 12 1265
2022 Does not provide services to public 47 42 3 6 2 0 0 88 9 2165
2020 Provides services to public 31 48 5 12 4 0 0 78 16 1680
2020 Does not provide services to public 39 45 3 10 2 0 0 85 12 2450

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 36 8 15 10 0 0 67 25 1335
2024 Does not provide services to public 30 31 9 16 13 0 1 62 29 2245
2022 Provides services to public 35 41 8 10 5 0 1 76 15 1260
2022 Does not provide services to public 45 35 8 8 4 0 0 80 12 2165
2020 Provides services to public 36 38 10 11 4 0 0 74 15 1675
2020 Does not provide services to public 41 40 8 9 2 0 1 81 11 2450
2019 Provides services to public 37 40 7 11 4 0 0 78 15 1755
2019 Does not provide services to public 46 36 6 9 3 0 0 82 12 2685

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 41 9 11 6 0 0 75 16 1335
2024 Does not provide services to public 40 35 10 9 6 0 0 75 15 2250
2022 Provides services to public 39 40 8 8 4 0 0 80 13 1265
2022 Does not provide services to public 52 34 6 5 2 0 1 87 7 2165
2020 Provides services to public 39 41 10 7 3 0 0 80 10 1665
2020 Does not provide services to public 51 35 7 4 2 0 1 87 6 2435
2019 Provides services to public 36 42 10 9 3 0 0 79 11 1750
2019 Does not provide services to public 51 36 7 5 2 0 0 87 7 2670

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 73 14 4 2 3 0 3 90 5 1335
2024 Does not provide services to public 70 15 5 4 3 0 2 88 7 2250

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 68 16 6 4 2 0 3 88 7 1335
2024 Does not provide services to public 65 18 5 6 4 0 2 85 10 2250

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 80 12 2 1 1 0 4 95 3 1340
2024 Does not provide services to public 83 9 2 1 1 0 3 95 3 2250
2022 Provides services to public 78 13 2 1 2 0 3 94 4 1265
2022 Does not provide services to public 82 10 3 1 1 0 3 95 3 2165
2019 Provides services to public 79 11 3 1 1 0 3 94 3 1760
2019 Does not provide services to public 81 9 3 2 2 0 2 93 4 2675

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 19 12 7 5 19 8 68 17 1340
2024 Does not provide services to public 36 25 14 5 4 11 5 73 10 2250
2022 Provides services to public 29 21 12 6 5 19 8 69 15 1265
2022 Does not provide services to public 38 26 14 5 2 10 5 76 8 2165
2020 Provides services to public 31 19 10 8 5 20 8 68 18 1680
2020 Does not provide services to public 41 24 11 4 4 10 5 77 10 2455
2019 Provides services to public 27 19 12 8 6 21 6 64 19 1760
2019 Does not provide services to public 35 23 13 6 5 15 4 71 13 2690

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 14 86 1340
2024 Does not provide services to public 11 89 2250
2022 Provides services to public 13 87 1265
2022 Does not provide services to public 9 91 2165
2020 Provides services to public 11 89 1675
2020 Does not provide services to public 8 92 2450
2019 Provides services to public 12 88 1760
2019 Does not provide services to public 11 89 2685

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 44 56 190
2024 Does not provide services to public 44 56 240
2022 Provides services to public 52 48 170
2022 Does not provide services to public 45 55 205
2020 Provides services to public 45 55 185
2020 Does not provide services to public 45 55 205
2019 Provides services to public 56 44 215
2019 Does not provide services to public 48 52 300

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 48 52 190
2024 Does not provide services to public 52 48 240
2022 Provides services to public 54 46 170
2022 Does not provide services to public 57 43 205
2020 Provides services to public 58 42 185
2020 Does not provide services to public 60 40 205
2019 Provides services to public 54 46 215
2019 Does not provide services to public 60 40 300

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 190
2024 Does not provide services to public 8 92 240
2022 Provides services to public 7 93 170
2022 Does not provide services to public 7 93 205
2020 Provides services to public 6 94 185
2020 Does not provide services to public 4 96 205
2019 Provides services to public 5 95 215
2019 Does not provide services to public 11 89 300

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 170
2022 Does not provide services to public 0 100 205

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 190
2024 Does not provide services to public 5 95 240
2022 Provides services to public 6 94 170
2022 Does not provide services to public 1 99 205
2020 Provides services to public 5 95 185
2020 Does not provide services to public 7 93 205
2019 Provides services to public 3 97 215
2019 Does not provide services to public 4 96 300

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 24 76 190
2024 Does not provide services to public 6 94 240
2022 Provides services to public 16 84 170
2022 Does not provide services to public 5 95 205
2020 Provides services to public 20 80 185
2020 Does not provide services to public 4 96 205
2019 Provides services to public 16 84 215
2019 Does not provide services to public 6 94 300

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 190
2024 Does not provide services to public 7 93 240
2022 Provides services to public 4 96 170
2022 Does not provide services to public 5 95 205
2020 Provides services to public 9 91 185
2020 Does not provide services to public 5 95 205
2019 Provides services to public 3 97 215
2019 Does not provide services to public 4 96 300

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 34 66 190
2024 Does not provide services to public 46 54 240
2022 Provides services to public 33 67 170
2022 Does not provide services to public 32 68 205
2020 Provides services to public 35 65 185
2020 Does not provide services to public 34 66 205
2019 Provides services to public 41 59 210
2019 Does not provide services to public 39 61 295

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 37 63 190
2024 Does not provide services to public 37 63 240
2022 Provides services to public 37 63 170
2022 Does not provide services to public 39 61 205
2020 Provides services to public 44 56 185
2020 Does not provide services to public 40 60 205
2019 Provides services to public 42 58 210
2019 Does not provide services to public 39 61 295

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 40 60 190
2024 Does not provide services to public 45 55 240
2022 Provides services to public 41 59 170
2022 Does not provide services to public 41 59 205
2020 Provides services to public 50 50 185
2020 Does not provide services to public 45 55 205
2019 Provides services to public 47 53 210
2019 Does not provide services to public 45 55 295

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 34 66 190
2024 Does not provide services to public 39 61 240
2022 Provides services to public 38 62 170
2022 Does not provide services to public 39 61 205
2020 Provides services to public 38 62 185
2020 Does not provide services to public 38 62 205
2019 Provides services to public 37 63 210
2019 Does not provide services to public 38 62 295

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 27 73 190
2024 Does not provide services to public 31 69 240
2022 Provides services to public 35 65 170
2022 Does not provide services to public 30 70 205
2020 Provides services to public 34 66 185
2020 Does not provide services to public 34 66 205
2019 Provides services to public 27 73 210
2019 Does not provide services to public 30 70 295

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 42 58 190
2024 Does not provide services to public 51 49 240
2022 Provides services to public 44 56 170
2022 Does not provide services to public 48 52 205
2020 Provides services to public 52 48 185
2020 Does not provide services to public 49 51 205
2019 Provides services to public 52 48 210
2019 Does not provide services to public 53 47 295

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 28 72 190
2024 Does not provide services to public 33 67 240
2022 Provides services to public 24 76 170
2022 Does not provide services to public 27 73 205
2020 Provides services to public 27 73 185
2020 Does not provide services to public 38 62 205
2019 Provides services to public 31 69 210
2019 Does not provide services to public 34 66 295

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 3 97 190
2022 Provides services to public 1 99 170
2022 Does not provide services to public 2 98 205

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 190
2024 Does not provide services to public 5 95 240
2022 Provides services to public 9 91 170
2022 Does not provide services to public 4 96 205
2020 Provides services to public 9 91 185
2020 Does not provide services to public 5 95 205
2019 Provides services to public 5 95 210
2019 Does not provide services to public 5 95 295

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 15 85 190
2024 Does not provide services to public 10 90 240
2022 Provides services to public 11 89 170
2022 Does not provide services to public 6 94 205
2020 Provides services to public 11 89 185
2020 Does not provide services to public 10 90 205
2019 Provides services to public 11 89 210
2019 Does not provide services to public 12 88 295

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 51 49 190
2024 Does not provide services to public 46 54 240
2022 Provides services to public 53 47 170
2022 Does not provide services to public 43 57 205
2020 Provides services to public 54 46 185
2020 Does not provide services to public 50 50 205
2019 Provides services to public 48 52 210
2019 Does not provide services to public 46 54 295

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 25 75 190
2024 Does not provide services to public 22 78 240
2022 Provides services to public 22 78 170
2022 Does not provide services to public 17 83 205
2020 Provides services to public 23 77 185
2020 Does not provide services to public 15 85 205
2019 Provides services to public 30 70 210
2019 Does not provide services to public 25 75 295

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 21 79 190
2024 Does not provide services to public 14 86 240
2022 Provides services to public 18 82 170
2022 Does not provide services to public 17 83 205
2020 Provides services to public 20 80 185
2020 Does not provide services to public 18 82 205
2019 Provides services to public 14 86 210
2019 Does not provide services to public 20 80 295

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 54 46 190
2024 Does not provide services to public 55 45 240
2022 Provides services to public 44 56 170
2022 Does not provide services to public 53 47 205
2020 Provides services to public 60 40 185
2020 Does not provide services to public 50 50 205
2019 Provides services to public 54 46 210
2019 Does not provide services to public 55 45 295

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 16 84 190
2024 Does not provide services to public 18 82 240
2022 Provides services to public 21 79 170
2022 Does not provide services to public 21 79 205
2020 Provides services to public 25 75 185
2020 Does not provide services to public 17 83 205
2019 Provides services to public 26 74 210
2019 Does not provide services to public 26 74 295

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 190
2024 Does not provide services to public 10 90 240
2022 Provides services to public 6 94 170
2022 Does not provide services to public 8 92 205
2020 Provides services to public 10 90 185
2020 Does not provide services to public 5 95 205
2019 Provides services to public 7 93 210
2019 Does not provide services to public 9 91 295

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 24 76 190
2024 Does not provide services to public 17 83 240
2022 Provides services to public 23 77 170
2022 Does not provide services to public 16 84 205
2020 Provides services to public 22 78 185
2020 Does not provide services to public 17 83 205
2019 Provides services to public 22 78 210
2019 Does not provide services to public 21 79 295

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 190
2024 Does not provide services to public 8 92 240
2022 Provides services to public 8 92 170
2022 Does not provide services to public 10 90 205
2020 Provides services to public 13 87 185
2020 Does not provide services to public 9 91 205
2019 Provides services to public 14 86 210
2019 Does not provide services to public 11 89 295

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 190
2024 Does not provide services to public 8 92 240
2022 Provides services to public 8 92 170
2022 Does not provide services to public 9 91 205
2020 Provides services to public 8 92 185
2020 Does not provide services to public 5 95 205
2019 Provides services to public 9 91 210
2019 Does not provide services to public 6 94 295

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 10 90 190
2024 Does not provide services to public 8 92 240
2022 Provides services to public 14 86 170
2022 Does not provide services to public 10 90 205
2020 Provides services to public 21 79 185
2020 Does not provide services to public 9 91 205
2019 Provides services to public 17 83 210
2019 Does not provide services to public 11 89 295

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 190
2024 Does not provide services to public 6 94 240
2022 Provides services to public 11 89 170
2022 Does not provide services to public 8 92 205
2020 Provides services to public 9 91 185
2020 Does not provide services to public 8 92 205
2019 Provides services to public 12 88 210
2019 Does not provide services to public 12 88 295

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 27 73 190
2024 Does not provide services to public 30 70 240
2022 Provides services to public 30 70 170
2022 Does not provide services to public 30 70 205
2020 Provides services to public 21 79 185
2020 Does not provide services to public 31 69 205
2019 Provides services to public 23 77 210
2019 Does not provide services to public 27 73 295

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 170
2024 Does not provide services to public 11 89 220
2022 Provides services to public 7 93 155
2022 Does not provide services to public 10 90 185
2020 Provides services to public 15 85 170
2020 Does not provide services to public 7 93 195
2019 Provides services to public 10 90 190
2019 Does not provide services to public 9 91 275

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 26 74 170
2024 Does not provide services to public 22 78 220
2022 Provides services to public 22 78 155
2022 Does not provide services to public 24 76 185
2020 Provides services to public 19 81 170
2020 Does not provide services to public 22 78 195
2019 Provides services to public 22 78 190
2019 Does not provide services to public 24 76 275

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 170
2024 Does not provide services to public 11 89 220
2022 Provides services to public 8 92 155
2022 Does not provide services to public 9 91 185
2020 Provides services to public 10 90 170
2020 Does not provide services to public 8 92 195
2019 Provides services to public 7 93 190
2019 Does not provide services to public 9 91 275

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 5 95 170
2024 Does not provide services to public 7 93 220
2022 Provides services to public 6 94 155
2022 Does not provide services to public 6 94 185
2020 Provides services to public 10 90 170
2020 Does not provide services to public 5 95 195
2019 Provides services to public 10 90 190
2019 Does not provide services to public 5 95 275

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 170
2024 Does not provide services to public 7 93 220
2022 Provides services to public 9 91 155
2022 Does not provide services to public 8 92 185
2020 Provides services to public 11 89 170
2020 Does not provide services to public 11 89 195
2019 Provides services to public 13 87 190
2019 Does not provide services to public 12 88 275

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 4 96 170
2024 Does not provide services to public 7 93 220
2022 Provides services to public 6 94 155
2022 Does not provide services to public 9 91 185
2020 Provides services to public 6 94 170
2020 Does not provide services to public 7 93 195
2019 Provides services to public 11 89 190
2019 Does not provide services to public 9 91 275

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 4 96 170
2024 Does not provide services to public 6 94 220
2022 Provides services to public 6 94 155
2022 Does not provide services to public 12 88 185
2020 Provides services to public 5 95 170
2020 Does not provide services to public 4 96 195
2019 Provides services to public 4 96 190
2019 Does not provide services to public 8 92 275

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 16 84 170
2024 Does not provide services to public 12 88 220
2022 Provides services to public 16 84 155
2022 Does not provide services to public 16 84 185
2020 Provides services to public 10 90 170
2020 Does not provide services to public 14 86 195
2019 Provides services to public 13 87 190
2019 Does not provide services to public 9 91 275

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 170
2024 Does not provide services to public 14 86 220
2022 Provides services to public 15 85 155
2022 Does not provide services to public 21 79 185
2020 Provides services to public 19 81 170
2020 Does not provide services to public 15 85 195
2019 Provides services to public 13 87 190
2019 Does not provide services to public 13 87 275

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 36 64 170
2024 Does not provide services to public 31 69 220
2022 Provides services to public 25 75 155
2022 Does not provide services to public 22 78 185
2020 Provides services to public 26 74 170
2020 Does not provide services to public 33 67 195
2019 Provides services to public 29 71 190
2019 Does not provide services to public 35 65 275

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 170
2024 Does not provide services to public 6 94 220
2022 Provides services to public 11 89 155
2022 Does not provide services to public 7 93 185
2020 Provides services to public 12 88 170
2020 Does not provide services to public 10 90 195
2019 Provides services to public 11 89 190
2019 Does not provide services to public 6 94 275

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 40 60 170
2024 Does not provide services to public 51 49 220
2022 Provides services to public 45 55 155
2022 Does not provide services to public 47 53 185
2020 Provides services to public 48 52 170
2020 Does not provide services to public 50 50 195
2019 Provides services to public 49 51 190
2019 Does not provide services to public 50 50 275

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 155
2022 Does not provide services to public 2 98 185

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 57 43 170
2024 Does not provide services to public 55 45 220
2022 Provides services to public 58 42 155
2022 Does not provide services to public 49 51 185
2020 Provides services to public 54 46 170
2020 Does not provide services to public 59 41 195
2019 Provides services to public 59 41 190
2019 Does not provide services to public 56 44 275

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 3 97 170
2024 Does not provide services to public 5 95 220

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 170
2024 Does not provide services to public 17 83 220
2022 Provides services to public 17 83 155
2022 Does not provide services to public 20 80 185
2020 Provides services to public 13 87 170
2020 Does not provide services to public 11 89 195
2019 Provides services to public 13 87 190
2019 Does not provide services to public 13 87 275

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 13 17 15 7 9 30 9 50 26 1335
2024 Does not provide services to public 13 14 14 8 7 33 11 47 27 2250
2022 Provides services to public 13 19 17 6 7 31 7 50 22 1265
2022 Does not provide services to public 16 16 14 6 5 33 10 56 20 2165
2020 Provides services to public 21 21 19 8 6 19 6 56 19 1675
2020 Does not provide services to public 22 20 17 7 5 24 6 60 16 2445
2019 Provides services to public 16 21 22 10 8 18 6 48 23 1765
2019 Does not provide services to public 18 20 19 9 7 21 7 52 21 2690

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 35 15 7 7 10 1 67 15 1335
2024 Does not provide services to public 27 33 14 8 5 11 1 69 16 2250
2022 Provides services to public 27 37 16 5 6 8 1 70 12 1265
2022 Does not provide services to public 31 35 13 6 3 10 1 74 11 2165
2020 Provides services to public 32 34 18 7 4 5 1 70 11 1675
2020 Does not provide services to public 36 34 15 6 3 6 0 75 10 2445
2019 Provides services to public 29 35 18 8 5 4 1 67 14 1765
2019 Does not provide services to public 34 32 17 7 4 6 1 70 12 2685

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 1335
2024 Does not provide services to public 8 92 2250
2022 Provides services to public 10 90 1265
2022 Does not provide services to public 6 94 2165
2020 Provides services to public 9 91 1675
2020 Does not provide services to public 5 95 2450
2019 Provides services to public 9 91 1755
2019 Does not provide services to public 6 94 2685

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 26 74 145
2024 Does not provide services to public 28 72 170
2022 Provides services to public 33 67 125
2022 Does not provide services to public 33 67 120
2020 Provides services to public 31 69 140
2020 Does not provide services to public 34 66 135
2019 Provides services to public 35 65 165
2019 Does not provide services to public 34 66 160

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 74 26 145
2024 Does not provide services to public 78 22 170
2022 Provides services to public 75 25 125
2022 Does not provide services to public 72 28 120
2020 Provides services to public 79 21 140
2020 Does not provide services to public 80 20 135
2019 Provides services to public 74 26 165
2019 Does not provide services to public 81 19 160

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 125
2022 Does not provide services to public 3 97 120

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 125
2022 Does not provide services to public 0 100 120
2020 Provides services to public 0 100 140
2020 Does not provide services to public 0 100 135

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 5 95 145
2024 Does not provide services to public 5 95 170
2022 Provides services to public 12 88 125
2022 Does not provide services to public 4 96 120
2020 Provides services to public 5 95 140
2020 Does not provide services to public 4 96 135
2019 Provides services to public 6 94 165
2019 Does not provide services to public 5 95 160

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 145
2024 Does not provide services to public 5 95 170
2022 Provides services to public 14 86 125
2022 Does not provide services to public 9 91 120
2020 Provides services to public 12 88 140
2020 Does not provide services to public 4 96 135
2019 Provides services to public 15 85 165
2019 Does not provide services to public 4 96 160

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 145
2024 Does not provide services to public 11 89 170
2022 Provides services to public 10 90 125
2022 Does not provide services to public 14 86 120
2020 Provides services to public 8 92 140
2020 Does not provide services to public 10 90 135
2019 Provides services to public 14 86 165
2019 Does not provide services to public 10 90 160

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 35 65 145
2024 Does not provide services to public 35 65 170
2022 Provides services to public 36 64 125
2022 Does not provide services to public 28 72 125
2020 Provides services to public 32 68 140
2020 Does not provide services to public 33 67 135
2019 Provides services to public 33 67 160
2019 Does not provide services to public 24 76 155

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 30 70 145
2024 Does not provide services to public 20 80 170
2022 Provides services to public 24 76 125
2022 Does not provide services to public 24 76 125
2020 Provides services to public 30 70 140
2020 Does not provide services to public 22 78 135
2019 Provides services to public 25 75 160
2019 Does not provide services to public 23 77 155

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 26 74 145
2024 Does not provide services to public 18 82 170
2022 Provides services to public 23 77 125
2022 Does not provide services to public 15 85 125
2020 Provides services to public 24 76 140
2020 Does not provide services to public 21 79 135
2019 Provides services to public 19 81 160
2019 Does not provide services to public 13 87 155

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 15 85 145
2024 Does not provide services to public 7 93 170
2022 Provides services to public 9 91 125
2022 Does not provide services to public 11 89 125
2020 Provides services to public 8 92 140
2020 Does not provide services to public 8 92 135
2019 Provides services to public 9 91 160
2019 Does not provide services to public 8 92 155

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 23 77 145
2024 Does not provide services to public 21 79 170
2022 Provides services to public 23 77 125
2022 Does not provide services to public 22 78 125
2020 Provides services to public 26 74 140
2020 Does not provide services to public 22 78 135
2019 Provides services to public 27 73 160
2019 Does not provide services to public 34 66 155

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 28 72 145
2024 Does not provide services to public 27 73 170
2022 Provides services to public 28 72 125
2022 Does not provide services to public 21 79 125
2020 Provides services to public 28 72 140
2020 Does not provide services to public 26 74 135
2019 Provides services to public 26 74 160
2019 Does not provide services to public 31 69 155

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 4 96 145
2022 Provides services to public 3 97 125
2022 Does not provide services to public 3 97 125

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 125
2022 Does not provide services to public 0 100 125

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 145
2024 Does not provide services to public 6 94 170
2022 Provides services to public 9 91 125
2022 Does not provide services to public 6 94 125
2020 Provides services to public 10 90 140
2020 Does not provide services to public 6 94 135
2019 Provides services to public 7 93 160
2019 Does not provide services to public 9 91 155

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 18 82 145
2024 Does not provide services to public 19 81 170
2022 Provides services to public 12 88 125
2022 Does not provide services to public 19 81 125
2020 Provides services to public 14 86 140
2020 Does not provide services to public 18 82 135
2019 Provides services to public 19 81 160
2019 Does not provide services to public 17 83 155

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 125
2022 Does not provide services to public 1 99 125

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 22 78 145
2024 Does not provide services to public 24 76 170
2022 Provides services to public 11 89 125
2022 Does not provide services to public 15 85 125
2020 Provides services to public 11 89 140
2020 Does not provide services to public 14 86 135
2019 Provides services to public 14 86 160
2019 Does not provide services to public 17 83 155

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 125
2022 Does not provide services to public 0 100 125
2020 Provides services to public 0 100 140
2020 Does not provide services to public 0 100 135

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 27 73 145
2024 Does not provide services to public 31 69 170
2022 Provides services to public 33 67 125
2022 Does not provide services to public 33 67 125
2020 Provides services to public 27 73 140
2020 Does not provide services to public 27 73 135
2019 Provides services to public 25 75 160
2019 Does not provide services to public 31 69 155

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 145
2024 Does not provide services to public 7 93 170
2022 Provides services to public 10 90 125
2022 Does not provide services to public 13 87 125
2020 Provides services to public 11 89 140
2020 Does not provide services to public 14 86 135
2019 Provides services to public 12 88 160
2019 Does not provide services to public 13 87 155

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 5 95 145
2024 Does not provide services to public 4 96 170
2022 Provides services to public 4 96 125
2022 Does not provide services to public 3 97 125
2020 Provides services to public 4 96 140
2020 Does not provide services to public 5 95 135
2019 Provides services to public 5 95 160
2019 Does not provide services to public 5 95 155

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 22 78 145
2024 Does not provide services to public 16 84 170
2022 Provides services to public 19 81 125
2022 Does not provide services to public 15 85 125
2020 Provides services to public 18 82 140
2020 Does not provide services to public 15 85 135
2019 Provides services to public 18 82 160
2019 Does not provide services to public 16 84 155

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 145
2022 Provides services to public 5 95 125
2022 Does not provide services to public 7 93 125
2020 Provides services to public 5 95 140
2020 Does not provide services to public 7 93 135
2019 Provides services to public 8 92 160
2019 Does not provide services to public 7 93 155

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 145
2024 Does not provide services to public 5 95 170
2022 Provides services to public 10 90 125
2022 Does not provide services to public 9 91 125
2020 Provides services to public 5 95 140
2020 Does not provide services to public 7 93 135
2019 Provides services to public 9 91 160
2019 Does not provide services to public 7 93 155

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 5 95 145
2024 Does not provide services to public 3 97 170
2022 Provides services to public 7 93 125
2022 Does not provide services to public 2 98 125
2020 Provides services to public 8 92 140
2020 Does not provide services to public 9 91 135
2019 Provides services to public 11 89 160
2019 Does not provide services to public 13 87 155

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 145
2024 Does not provide services to public 4 96 170
2022 Provides services to public 7 93 125
2022 Does not provide services to public 7 93 125
2020 Provides services to public 5 95 140
2020 Does not provide services to public 6 94 135
2019 Provides services to public 8 92 160
2019 Does not provide services to public 11 89 155

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 56 44 145
2024 Does not provide services to public 57 43 170
2022 Provides services to public 52 48 125
2022 Does not provide services to public 49 51 125
2020 Provides services to public 54 46 140
2020 Does not provide services to public 48 52 135
2019 Provides services to public 45 55 160
2019 Does not provide services to public 48 52 155

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 5 95 135
2024 Does not provide services to public 3 97 160
2022 Provides services to public 6 94 110
2022 Does not provide services to public 2 98 115
2020 Provides services to public 7 93 135
2020 Does not provide services to public 4 96 125
2019 Provides services to public 10 90 135
2019 Does not provide services to public 5 95 130

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 135
2024 Does not provide services to public 13 87 160
2022 Provides services to public 14 86 110
2022 Does not provide services to public 22 78 115
2020 Provides services to public 18 82 135
2020 Does not provide services to public 14 86 125
2019 Provides services to public 12 88 135
2019 Does not provide services to public 16 84 130

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 110
2022 Does not provide services to public 3 97 115

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 110
2022 Does not provide services to public 1 99 115

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 5 95 135
2024 Does not provide services to public 4 96 160
2022 Provides services to public 3 97 110
2022 Does not provide services to public 2 98 115

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 4 96 160
2022 Provides services to public 4 96 110
2022 Does not provide services to public 6 94 115

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 5 95 160
2022 Provides services to public 9 91 110
2022 Does not provide services to public 7 93 115
2020 Provides services to public 4 96 135
2020 Does not provide services to public 6 94 125
2019 Provides services to public 0 100 135
2019 Does not provide services to public 5 95 130

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 135
2024 Does not provide services to public 15 85 160
2022 Provides services to public 13 87 110
2022 Does not provide services to public 12 88 115
2020 Provides services to public 12 88 135
2020 Does not provide services to public 12 88 125
2019 Provides services to public 7 93 135
2019 Does not provide services to public 10 90 130

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 135
2024 Does not provide services to public 10 90 160
2022 Provides services to public 19 81 110
2022 Does not provide services to public 13 87 115
2020 Provides services to public 9 91 135
2020 Does not provide services to public 13 87 125
2019 Provides services to public 7 93 135
2019 Does not provide services to public 7 93 130

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 23 77 135
2024 Does not provide services to public 27 73 160
2022 Provides services to public 20 80 110
2022 Does not provide services to public 26 74 115
2020 Provides services to public 22 78 135
2020 Does not provide services to public 24 76 125
2019 Provides services to public 20 80 135
2019 Does not provide services to public 33 67 130

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 5 95 135
2024 Does not provide services to public 7 93 160
2022 Provides services to public 7 93 110
2022 Does not provide services to public 7 93 115
2020 Provides services to public 9 91 135
2020 Does not provide services to public 10 90 125
2019 Provides services to public 8 92 135
2019 Does not provide services to public 8 92 130

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 39 61 135
2024 Does not provide services to public 40 60 160
2022 Provides services to public 43 57 110
2022 Does not provide services to public 46 54 115
2020 Provides services to public 43 57 135
2020 Does not provide services to public 41 59 125
2019 Provides services to public 41 59 135
2019 Does not provide services to public 47 53 130

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 110
2022 Does not provide services to public 1 99 115

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 57 43 135
2024 Does not provide services to public 69 31 160
2022 Provides services to public 62 38 110
2022 Does not provide services to public 68 32 115
2020 Provides services to public 67 33 135
2020 Does not provide services to public 61 39 125
2019 Provides services to public 65 35 135
2019 Does not provide services to public 59 41 130

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 4 96 135
2024 Does not provide services to public 4 96 160

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 135
2024 Does not provide services to public 17 83 160
2022 Provides services to public 16 84 110
2022 Does not provide services to public 13 87 115
2020 Provides services to public 13 87 135
2020 Does not provide services to public 13 87 125
2019 Provides services to public 5 95 135
2019 Does not provide services to public 16 84 130

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 15 16 20 5 6 32 7 50 19 1340
2024 Does not provide services to public 13 16 18 5 4 36 8 52 16 2250
2022 Provides services to public 15 20 17 6 5 31 6 56 17 1265
2022 Does not provide services to public 17 18 16 4 3 35 7 60 12 2165
2020 Provides services to public 20 19 22 4 4 25 6 57 12 1675
2020 Does not provide services to public 23 20 17 4 2 29 5 65 9 2445
2019 Provides services to public 17 20 25 5 4 22 6 52 13 1760
2019 Does not provide services to public 20 18 21 4 3 26 8 58 10 2680

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 34 18 6 6 10 2 66 14 1340
2024 Does not provide services to public 27 32 18 6 4 12 2 68 11 2250
2022 Provides services to public 27 35 18 6 5 9 1 69 11 1265
2022 Does not provide services to public 30 35 15 5 2 11 2 75 8 2165
2020 Provides services to public 32 33 19 4 4 7 1 71 8 1680
2020 Does not provide services to public 37 33 15 4 2 8 1 76 7 2440
2019 Provides services to public 30 33 21 5 3 6 1 68 9 1760
2019 Does not provide services to public 36 32 16 4 3 8 1 75 7 2690

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 1340
2024 Does not provide services to public 16 84 2250
2022 Provides services to public 13 87 1265
2022 Does not provide services to public 11 89 2165
2020 Provides services to public 15 85 1665
2020 Does not provide services to public 12 88 2440
2019 Provides services to public 19 81 1760
2019 Does not provide services to public 15 85 2690

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 49 51 230
2024 Does not provide services to public 59 41 380
2022 Provides services to public 48 52 165
2022 Does not provide services to public 58 42 245
2020 Provides services to public 43 57 250
2020 Does not provide services to public 43 57 295

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 67 33 230
2024 Does not provide services to public 63 37 380
2022 Provides services to public 62 38 165
2022 Does not provide services to public 82 18 245
2020 Provides services to public 76 24 250
2020 Does not provide services to public 80 20 295
2019 Provides services to public 82 18 330
2019 Does not provide services to public 83 17 405

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 28 9 10 10 1 0 70 21 155
2024 Does not provide services to public 42 37 6 9 4 1 0 80 14 240
2022 Provides services to public 36 37 13 10 3 1 0 74 13 105
2022 Does not provide services to public 52 34 5 7 2 1 0 87 9 195
2020 Provides services to public 48 36 11 2 3 1 0 84 5 190
2020 Does not provide services to public 49 31 10 7 3 0 0 80 10 240
2019 Provides services to public 44 33 10 8 3 1 1 78 12 265
2019 Does not provide services to public 56 28 5 6 5 0 0 84 11 330

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 33 12 8 5 3 2 74 14 1340
2024 Does not provide services to public 43 32 9 7 3 3 3 79 11 2250
2022 Provides services to public 39 33 10 7 4 4 3 77 12 1265
2022 Does not provide services to public 44 33 8 5 2 4 4 83 8 2160
2020 Provides services to public 40 34 12 6 3 3 2 78 10 1675
2020 Does not provide services to public 48 31 9 4 2 2 3 84 7 2450
Top of page

Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 31 8 6 5 1 0 80 11 1340
2024 Does not provide services to public 55 28 6 5 5 1 1 84 10 2250
2022 Provides services to public 47 32 8 6 6 1 0 80 12 1265
2022 Does not provide services to public 55 29 7 5 4 1 0 84 9 2165
2020 Provides services to public 46 31 9 7 5 1 0 78 13 1670
2020 Does not provide services to public 53 29 8 6 3 1 0 83 9 2440

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 6 8 13 9 34 6 24 62 20 1335
2024 Does not provide services to public 4 6 11 7 39 7 26 69 14 2245
2022 Provides services to public 6 7 15 8 37 6 20 62 18 1265
2022 Does not provide services to public 3 6 11 8 40 6 26 70 13 2155

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 43 18 7 5 2 0 69 12 1340
2024 Does not provide services to public 27 41 16 8 6 2 0 69 14 2250
2022 Provides services to public 26 44 14 8 5 2 0 72 13 1265
2022 Does not provide services to public 32 45 12 6 3 2 0 78 9 2165
2020 Provides services to public 40 43 11 3 2 1 0 84 5 1680
2020 Does not provide services to public 45 40 9 4 1 1 0 86 5 2445
2019 Provides services to public 29 42 18 7 3 1 0 71 11 1755
2019 Does not provide services to public 35 41 14 6 2 2 0 78 8 2670

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Provides services to public 10 27 35 21 8 1340
2024 Does not provide services to public 10 24 37 21 8 2250
2022 Provides services to public 11 24 38 21 6 1265
2022 Does not provide services to public 10 29 37 17 6 2165

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 28 12 5 4 3 0 77 10 1340
2024 Does not provide services to public 55 26 9 4 3 2 1 84 7 2250
2022 Provides services to public 44 31 11 6 4 4 1 78 10 1265
2022 Does not provide services to public 54 28 10 3 2 3 0 84 6 2165
2020 Provides services to public 43 29 15 5 4 3 1 75 9 1675
2020 Does not provide services to public 52 28 11 4 3 2 1 82 6 2440

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 27 11 10 9 1 0 68 20 1335
2024 Does not provide services to public 46 26 8 10 7 2 1 74 17 2250
2022 Provides services to public 38 28 12 10 9 2 0 68 20 1265
2022 Does not provide services to public 46 26 9 9 7 2 0 74 17 2165
2020 Provides services to public 35 29 15 10 9 1 0 65 19 1675
2020 Does not provide services to public 42 30 10 10 7 1 0 72 17 2445

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 39 14 14 11 2 0 60 26 1340
2024 Does not provide services to public 22 37 14 15 11 2 0 59 26 2250
2022 Provides services to public 21 39 17 12 8 2 0 62 21 1265
2022 Does not provide services to public 29 41 13 9 6 1 0 72 15 2165
2020 Provides services to public 29 33 20 11 5 1 0 63 16 1680
2020 Does not provide services to public 36 35 15 8 5 1 0 72 13 2450
2019 Provides services to public 19 36 20 15 9 1 0 56 24 1760
2019 Does not provide services to public 26 37 18 11 6 2 0 64 18 2680

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 15 55 11 14 5 0 1 70 19 240
2024 Does not provide services to public 17 52 12 13 6 1 0 69 19 660
2022 Provides services to public 16 54 11 12 5 1 0 72 17 220
2022 Does not provide services to public 20 47 14 13 3 2 1 69 16 635
2020 Provides services to public 23 48 14 11 3 0 0 71 15 260
2020 Does not provide services to public 25 50 13 9 2 1 0 75 11 665
2019 Provides services to public 14 41 16 20 6 1 1 57 26 300
2019 Does not provide services to public 19 45 14 14 5 2 2 66 19 715

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 31 20 9 14 1 2 24 76 1330
2024 Does not provide services to public 32 30 17 9 9 1 2 33 67 2245
2022 Provides services to public 20 27 22 14 16 1 1 1260
2022 Does not provide services to public 30 30 19 10 10 0 1 2155
2020 Provides services to public 23 30 25 12 10 0 0 1675
2020 Does not provide services to public 29 28 23 11 8 0 0 2445
2019 Provides services to public 15 28 24 15 18 0 0 1760
2019 Does not provide services to public 22 29 22 13 13 0 1 2690

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 28 26 15 16 0 1 14 86 1335
2024 Does not provide services to public 19 31 25 13 12 0 1 19 81 2240
2022 Provides services to public 18 25 27 16 13 0 1 1260
2022 Does not provide services to public 19 30 26 14 11 0 0 2160
2020 Provides services to public 20 28 27 14 10 0 0 1680
2020 Does not provide services to public 20 29 25 15 10 0 0 2445
2019 Provides services to public 18 30 27 14 11 0 0 1760
2019 Does not provide services to public 22 30 25 14 8 0 0 2685

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 26 33 20 9 7 1 3 28 72 1330
2024 Does not provide services to public 27 34 19 9 7 0 2 28 72 2235
2022 Provides services to public 29 33 19 9 6 1 3 1255
2022 Does not provide services to public 29 32 20 9 6 1 2 2155
2020 Provides services to public 32 35 20 7 4 0 1 1665
2020 Does not provide services to public 32 32 21 9 6 0 1 2440
2019 Provides services to public 28 34 21 10 6 0 1 1750
2019 Does not provide services to public 31 33 20 9 5 0 1 2680

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 20 22 17 25 1 1 15 85 1335
2024 Does not provide services to public 19 24 22 16 18 1 1 19 81 2245
2022 Provides services to public 14 22 23 16 24 1 1 1255
2022 Does not provide services to public 20 24 23 17 15 1 1 2160
2020 Provides services to public 23 25 24 14 14 1 0 1670
2020 Does not provide services to public 25 27 22 13 11 0 1 2440
2019 Provides services to public 16 25 22 18 19 0 0 1750
2019 Does not provide services to public 21 26 24 15 13 1 1 2670

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 45 25 12 5 5 1 8 49 51 1335
2024 Does not provide services to public 47 24 11 5 4 0 7 51 49 2250
2022 Provides services to public 43 27 14 5 5 1 5 1260
2022 Does not provide services to public 46 24 14 6 5 0 5 2160
2020 Provides services to public 47 28 12 5 4 0 3 1655
2020 Does not provide services to public 45 25 14 7 5 0 3 2430
2019 Provides services to public 46 28 12 6 4 0 4 1760
2019 Does not provide services to public 49 24 12 5 4 0 5 2675

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 28 20 11 14 0 1 25 75 1340
2024 Does not provide services to public 25 28 20 10 15 0 1 25 75 2245
2022 Provides services to public 25 30 23 10 11 0 1 1265
2022 Does not provide services to public 30 30 21 10 9 0 1 2160
2020 Provides services to public 26 31 21 12 10 0 0 1675
2020 Does not provide services to public 27 28 24 11 9 0 0 2445
2019 Provides services to public 25 30 22 12 10 0 0 1760
2019 Does not provide services to public 31 31 20 10 7 0 1 2690

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 30 22 10 10 2 2 26 74 1335
2024 Does not provide services to public 27 33 20 9 8 1 1 28 72 2245
2022 Provides services to public 25 32 22 11 7 1 2 1260
2022 Does not provide services to public 33 33 19 7 5 1 2 2160
2020 Provides services to public 29 35 22 9 5 1 1 1680
2020 Does not provide services to public 35 35 19 7 3 1 1 2440
2019 Provides services to public 23 36 23 11 6 1 0 1755
2019 Does not provide services to public 30 36 21 9 3 1 1 2685

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 30 23 13 12 1 2 20 80 1335
2024 Does not provide services to public 22 32 24 10 10 1 1 22 78 2250
2022 Provides services to public 22 32 22 11 9 1 1 1260
2022 Does not provide services to public 26 33 22 10 7 1 1 2165
2020 Provides services to public 23 34 24 11 7 1 1 1670
2020 Does not provide services to public 27 34 23 10 5 1 1 2445
2019 Provides services to public 19 31 25 14 9 1 0 1760
2019 Does not provide services to public 25 33 23 12 6 1 1 2680

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 26 29 20 11 11 1 2 27 73 1335
2024 Does not provide services to public 30 31 18 10 9 1 1 31 69 2245
2022 Provides services to public 28 31 22 10 7 1 1 1260
2022 Does not provide services to public 34 30 19 9 6 1 1 2160
2020 Provides services to public 29 33 22 10 5 0 1 1680
2020 Does not provide services to public 34 33 18 10 4 0 0 2440
2019 Provides services to public 24 31 23 13 8 0 0 1760
2019 Does not provide services to public 31 32 18 12 6 0 1 2675

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 26 17 8 13 1 2 35 65 1335
2024 Does not provide services to public 43 27 14 7 8 1 1 44 56 2245
2022 Provides services to public 34 27 18 9 10 1 1 1265
2022 Does not provide services to public 47 27 13 7 6 0 1 2155
2020 Provides services to public 38 28 17 8 8 1 1 1665
2020 Does not provide services to public 46 27 13 7 5 0 0 2425
2019 Provides services to public 31 30 18 10 10 1 0 1755
2019 Does not provide services to public 42 30 13 8 5 0 1 2680

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 45 27 12 5 7 1 2 47 53 1335
2024 Does not provide services to public 53 25 11 5 4 1 2 54 46 2245
2022 Provides services to public 46 28 13 5 5 0 1 1265
2022 Does not provide services to public 54 26 11 5 3 0 1 2160
2020 Provides services to public 29 31 22 10 6 0 1 1675
2020 Does not provide services to public 33 34 20 8 5 0 1 2445

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 28 21 12 14 1 1 23 77 1335
2024 Does not provide services to public 32 30 21 8 7 1 1 32 68 2245
2022 Provides services to public 22 31 22 13 11 0 1 1260
2022 Does not provide services to public 32 32 20 9 6 0 1 2155
2020 Provides services to public 20 29 24 15 11 0 0 1675
2020 Does not provide services to public 28 34 21 11 6 0 0 2445
2019 Provides services to public 21 27 23 15 14 1 0 1755
2019 Does not provide services to public 33 32 20 10 5 1 1 2670

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 28 14 9 9 1 2 38 62 1335
2024 Does not provide services to public 35 22 16 10 14 0 2 36 64 2245
2022 Provides services to public 43 30 13 6 6 1 2 1265
2022 Does not provide services to public 54 23 12 5 4 0 1 2160
2020 Provides services to public 41 31 17 6 4 0 0 1670
2020 Does not provide services to public 50 28 14 4 3 0 1 2435
2019 Provides services to public 45 28 16 7 3 0 1 1755
2019 Does not provide services to public 54 26 11 5 3 0 1 2670

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 36 14 7 6 0 1 36 64 1335
2024 Does not provide services to public 37 34 15 6 6 0 1 38 62 2240
2022 Provides services to public 38 36 16 5 4 0 1 1265
2022 Does not provide services to public 49 31 11 5 3 0 1 2160
2020 Provides services to public 27 36 22 9 5 0 0 1665
2020 Does not provide services to public 32 37 20 8 3 0 0 2435

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 64 17 5 2 3 1 9 71 29 1335
2024 Does not provide services to public 68 13 5 2 2 1 9 76 24 2240

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 58 18 6 4 5 1 7 63 37 1330
2024 Does not provide services to public 59 15 8 4 6 1 7 64 36 2245

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 65 14 5 4 6 2 5 69 31 1335
2024 Does not provide services to public 70 12 5 3 4 1 5 75 25 2245
2022 Provides services to public 67 13 5 4 6 1 3 1260
2022 Does not provide services to public 74 11 5 3 3 1 4 2160
2020 Provides services to public 70 14 6 3 3 1 2 1670
2020 Does not provide services to public 79 10 4 2 2 1 2 2435
2019 Provides services to public 64 17 8 4 5 0 2 1760
2019 Does not provide services to public 72 12 6 4 4 1 2 2680

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 51 26 10 4 6 0 3 53 47 1335
2024 Does not provide services to public 60 22 8 3 3 0 3 62 38 2245
2022 Provides services to public 55 25 9 4 4 0 2 1265
2022 Does not provide services to public 64 21 7 3 2 0 2 2160
2020 Provides services to public 58 25 10 3 2 0 1 1670
2020 Does not provide services to public 67 20 8 3 2 0 1 2430
2019 Provides services to public 46 32 12 6 4 0 1 1755
2019 Does not provide services to public 56 26 10 4 2 0 1 2670

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 56 21 9 5 8 0 2 57 43 1335
2024 Does not provide services to public 62 18 8 4 6 0 3 64 36 2245
2022 Provides services to public 56 21 9 5 7 1 2 1260
2022 Does not provide services to public 65 18 7 4 4 0 2 2150
2020 Provides services to public 62 19 9 4 5 0 1 1670
2020 Does not provide services to public 67 16 8 4 3 0 1 2435
2019 Provides services to public 53 23 11 6 6 0 1 1750
2019 Does not provide services to public 61 20 9 5 4 0 1 2670

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 52 11 5 2 2 1 28 73 27 1335
2024 Does not provide services to public 57 12 4 2 1 1 24 75 25 2240
2022 Provides services to public 56 11 3 2 2 0 25 1260
2022 Does not provide services to public 59 12 3 2 1 1 23 2155
2020 Provides services to public 56 10 5 2 1 0 26 1670
2020 Does not provide services to public 60 11 4 1 1 0 22 2440
2019 Provides services to public 54 12 5 2 1 0 25 1745
2019 Does not provide services to public 56 12 5 2 1 1 24 2670

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 26 12 4 4 1 4 52 48 1335
2024 Does not provide services to public 66 17 5 2 1 1 7 72 28 2240
2022 Provides services to public 52 27 11 4 3 0 3 1255
2022 Does not provide services to public 70 16 5 1 1 1 6 2155
2020 Provides services to public 54 27 12 3 2 0 2 1680
2020 Does not provide services to public 74 16 4 2 0 0 4 2450
2019 Provides services to public 50 29 12 3 2 0 3 1755
2019 Does not provide services to public 71 16 5 2 1 1 6 2670

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 19 10 5 9 1 3 55 45 1340
2024 Does not provide services to public 54 19 10 5 9 1 3 56 44 2245
2022 Provides services to public 65 17 6 3 6 1 3 1265
2022 Does not provide services to public 68 15 6 3 4 1 3 2165
2020 Provides services to public 60 22 8 4 5 1 1 1675
2020 Does not provide services to public 68 16 6 4 4 0 1 2445
2019 Provides services to public 59 20 8 4 6 1 2 1765
2019 Does not provide services to public 64 16 7 4 6 0 2 2680

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 30 14 4 4 0 3 46 54 1340
2024 Does not provide services to public 46 30 12 5 4 0 3 47 53 2250
2022 Provides services to public 46 29 14 4 3 1 3 1265
2022 Does not provide services to public 48 29 13 3 3 1 2 2160
2020 Provides services to public 42 34 15 5 3 0 1 1680
2020 Does not provide services to public 44 32 16 5 2 0 1 2450
2019 Provides services to public 47 32 13 4 3 1 1 1760
2019 Does not provide services to public 52 29 13 3 1 0 1 2675

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 28 41 14 9 0 0 36 23 1340
2024 Does not provide services to public 9 29 40 13 8 0 0 39 21 2250
2022 Provides services to public 9 30 41 14 6 0 0 38 21 1265
2022 Does not provide services to public 11 34 39 10 5 0 0 45 16 2165
2020 Provides services to public 12 32 37 13 5 0 0 44 18 1675
2020 Does not provide services to public 14 36 33 12 4 0 0 51 16 2455
2019 Provides services to public 13 32 37 13 5 0 0 45 18 1765
2019 Does not provide services to public 18 35 33 11 3 0 0 53 14 2690

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 12 23 40 18 6 0 1 25 35 1335
2024 Does not provide services to public 12 23 38 17 9 0 0 26 35 2240
2022 Provides services to public 9 19 43 20 9 0 0 29 28 1265
2022 Does not provide services to public 8 19 40 23 10 0 0 33 27 2160
2020 Provides services to public 10 18 43 20 9 0 0 29 28 1675
2020 Does not provide services to public 8 21 38 23 9 0 0 33 29 2445
2019 Provides services to public 9 20 41 22 7 0 0 29 29 1745
2019 Does not provide services to public 8 17 39 25 11 0 0 36 25 2675
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 23 56 1340
2024 Does not provide services to public 21 64 2250
2022 Provides services to public 29 53 1265
2022 Does not provide services to public 23 60 2165
2020 Provides services to public 33 45 1685
2020 Does not provide services to public 35 45 2455

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 49 51 305
2024 Does not provide services to public 48 52 465
2022 Provides services to public 44 56 360
2022 Does not provide services to public 41 59 515
2020 Provides services to public 34 66 545
2020 Does not provide services to public 34 66 840

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 19 10 4 5 6 14 52 48 1335
2024 Does not provide services to public 45 17 10 4 5 3 18 56 44 2250
2022 Provides services to public 39 20 13 5 6 3 14 1265
2022 Does not provide services to public 44 17 11 5 4 4 15 2170
2020 Provides services to public 38 24 13 8 6 2 10 1680
2020 Does not provide services to public 43 19 14 7 7 2 9 2450
2019 Provides services to public 36 20 17 9 12 1 5 1740
2019 Does not provide services to public 42 19 14 8 8 1 8 2660

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 19 17 18 32 2 5 29 53 305
2024 Does not provide services to public 12 20 18 17 26 3 5 35 46 465
2022 Provides services to public 9 23 14 14 32 2 6 34 50 360
2022 Does not provide services to public 11 19 16 21 27 1 4 32 51 515
2020 Provides services to public 9 18 17 20 30 2 4 29 54 545
2020 Does not provide services to public 8 18 18 24 27 1 4 27 53 840

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 6 19 18 17 35 2 3 26 55 305
2024 Does not provide services to public 8 16 15 24 33 1 3 24 60 460
2022 Provides services to public 6 22 13 22 31 2 5 29 57 360
2022 Does not provide services to public 6 14 14 26 35 1 4 21 64 515
2020 Provides services to public 7 14 17 19 39 1 2 22 60 545
2020 Does not provide services to public 4 15 18 22 38 1 2 20 62 840
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