2024 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

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Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 25 17 8 23 0 0 52 31 30
2024 Health care practitioners 16 47 23 11 3 0 0 63 14 25
2024 Intelligence analysts 16 63 14 3 4 0 0 79 7 30
2024 Federal regulators 32 35 13 12 8 0 0 67 21 480
2024 Compliance, inspection and enforcement 27 39 15 11 7 0 0 66 18 1075
2024 Communications or public affairs 32 30 14 10 13 0 0 63 23 85
2024 Science and technology 32 40 14 7 6 0 0 73 13 460
2024 Administration and operations 32 39 14 7 7 0 0 72 15 385
2024 Human resources 40 35 11 9 6 0 0 75 15 230
2024 Financial management 33 38 15 6 7 0 0 71 14 85
2024 Procurement 37 54 4 0 4 0 0 92 4 25
2024 Real property 18 52 21 7 2 0 0 69 10 35
2024 Information management 36 35 16 5 8 0 0 71 13 40
2024 Information technology 42 40 10 6 3 0 0 82 9 135
2024 Internal audit 61 19 20 0 0 0 0 80 0 20
2024 Evaluation 17 62 11 0 10 0 0 79 10 15
2024 Data sciences 34 43 20 0 3 0 0 77 3 25
2024 Policy 26 43 15 11 6 0 0 69 17 140
2024 Project management 31 39 15 9 5 0 0 71 14 70
2024 Other services to the public 21 48 14 11 6 0 0 69 17 35
2024 None of the above 27 42 11 12 8 0 0 69 20 130
2022 Client contact centre 40 33 16 6 5 0 0 73 11 40
2022 Health care practitioners 19 49 27 0 6 0 0 68 6 20
2022 Federal regulators 34 40 14 8 5 0 0 74 13 455
2022 Compliance, inspection and enforcement 31 43 14 6 5 1 0 74 12 1070
2022 Communications or public affairs 45 34 8 6 5 0 2 81 11 65
2022 Access to information and privacy 50 31 8 0 10 0 0 82 10 10
2022 Security 39 41 14 6 0 0 0 80 6 15
2022 Science and technology 39 38 11 7 5 0 0 77 12 445
2022 Administration and operations 37 40 12 5 6 0 0 77 10 365
2022 Human resources 56 35 6 3 1 0 0 90 4 225
2022 Financial management 36 44 10 7 3 0 0 80 10 85
2022 Procurement 32 48 16 3 0 0 0 81 3 30
2022 Real property 60 35 0 4 0 0 0 96 4 20
2022 Information management 41 48 4 7 0 0 0 89 7 35
2022 Information technology 45 38 10 4 3 0 0 83 7 115
2022 Internal audit 43 57 0 0 0 0 0 100 0 15
2022 Evaluation 53 31 12 5 0 0 0 83 5 20
2022 Data sciences 25 73 0 2 0 0 0 98 2 30
2022 Policy 29 41 14 12 4 0 0 70 16 125
2022 Project management 42 37 7 11 3 0 0 79 14 85
2022 Other services to the public 25 40 20 2 12 0 0 65 14 45
2022 None of the above 37 44 9 5 5 0 0 82 10 105
2020 Client contact centre 30 33 16 17 5 0 0 62 22 55
2020 Health care practitioners 19 52 0 19 10 0 0 71 29 20
2020 Federal regulators 33 43 13 8 3 0 0 76 11 510
2020 Compliance, inspection and enforcement 34 41 14 9 3 0 0 75 11 1435
2020 Communications or public affairs 30 54 11 1 4 0 0 84 5 70
2020 Access to information and privacy 17 55 17 10 0 0 0 72 10 10
2020 Science and technology 38 42 11 6 3 0 0 80 9 535
2020 Administration and operations 47 36 8 6 3 0 0 83 9 450
2020 Human resources 51 31 11 4 3 0 0 82 7 210
2020 Financial management 43 38 14 4 1 0 0 81 5 85
2020 Procurement 26 54 6 0 13 0 0 80 13 15
2020 Real property 55 27 4 14 0 0 0 83 14 30
2020 Information management 42 48 7 2 0 0 0 91 2 45
2020 Information technology 43 38 8 3 5 2 0 83 9 125
2020 Internal audit 48 34 11 7 0 0 0 82 7 25
2020 Evaluation 31 59 3 3 3 0 0 90 7 25
2020 Data sciences 45 41 7 7 0 0 0 86 7 30
2020 Policy 42 32 11 11 4 0 0 75 15 145
2020 Project management 43 35 10 9 3 0 0 78 12 65
2020 Other services to the public 36 41 14 4 4 0 0 77 8 50
2020 None of the above 40 41 8 4 6 0 0 81 10 155
2019 Client contact centre 26 43 18 8 5 0 0 69 13 60
2019 Health care practitioners 24 51 15 9 0 0 0 76 9 30
2019 Federal regulators 34 42 11 8 5 0 0 76 13 600
2019 Compliance, inspection and enforcement 27 43 16 9 6 0 0 70 15 1375
2019 Communications or public affairs 27 41 12 14 6 0 0 68 20 85
2019 Access to information and privacy 27 40 13 20 0 0 0 67 20 15
2019 Security 17 41 17 8 17 0 0 58 25 10
2019 Science and technology 36 45 10 5 3 0 0 81 9 620
2019 Administration and operations 39 40 9 7 4 0 0 79 12 480
2019 Human resources 49 35 8 6 2 0 0 84 8 240
2019 Financial management 37 34 17 10 2 0 0 70 13 115
2019 Procurement 25 44 12 18 0 0 0 69 18 15
2019 Real property 44 41 10 4 0 0 0 85 4 35
2019 Material management 29 30 20 10 10 0 0 60 20 10
2019 Information management 28 43 19 8 2 0 0 71 10 55
2019 Information technology 36 40 13 7 4 0 0 75 12 110
2019 Internal audit 22 54 17 7 0 0 0 76 7 25
2019 Evaluation 43 42 3 6 6 0 0 85 12 30
2019 Data sciences 32 56 3 6 3 0 0 88 9 30
2019 Policy 30 50 12 4 5 0 0 79 8 125
2019 Project management 30 43 13 7 7 0 0 73 14 60
2019 Other services to the public 34 41 15 10 0 0 0 75 10 45
2019 None of the above 32 38 13 10 6 0 0 71 16 190

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 18 22 18 20 0 0 40 38 30
2024 Health care practitioners 16 48 16 17 3 0 0 64 20 25
2024 Intelligence analysts 28 27 23 17 4 0 0 56 21 30
2024 Federal regulators 28 32 13 13 14 0 0 60 27 480
2024 Compliance, inspection and enforcement 23 37 17 13 10 0 0 60 23 1075
2024 Communications or public affairs 37 29 12 12 10 0 0 66 22 85
2024 Science and technology 30 32 14 14 9 0 0 62 23 460
2024 Administration and operations 38 36 11 10 6 0 0 74 15 385
2024 Human resources 46 32 7 10 5 0 0 78 15 230
2024 Financial management 31 39 10 10 10 0 0 71 20 85
2024 Procurement 46 42 8 4 0 0 0 88 4 25
2024 Real property 28 44 6 11 12 0 0 71 23 35
2024 Information management 35 33 15 8 9 0 0 68 18 40
2024 Information technology 39 35 15 4 7 0 0 73 12 135
2024 Internal audit 44 52 4 0 0 0 0 96 0 20
2024 Evaluation 39 27 18 6 10 0 0 66 16 15
2024 Data sciences 33 37 12 18 0 0 0 71 18 25
2024 Policy 35 36 6 14 9 0 0 71 23 140
2024 Project management 45 30 7 12 5 0 0 75 17 70
2024 Other services to the public 14 45 15 8 15 3 0 60 24 35
2024 None of the above 25 34 18 13 10 1 0 59 23 130
2022 Client contact centre 41 27 17 6 8 0 0 68 14 40
2022 Health care practitioners 30 38 27 0 6 0 0 68 6 20
2022 Federal regulators 29 37 13 12 9 0 0 67 21 455
2022 Compliance, inspection and enforcement 24 39 18 12 6 1 0 64 18 1065
2022 Communications or public affairs 50 29 6 9 5 0 2 80 14 65
2022 Access to information and privacy 30 70 0 0 0 0 0 100 0 10
2022 Security 7 54 20 6 13 0 0 61 19 15
2022 Science and technology 34 31 13 13 9 0 0 65 22 445
2022 Administration and operations 40 36 10 7 6 0 0 76 13 365
2022 Human resources 55 33 6 5 1 0 0 88 5 225
2022 Financial management 35 47 11 3 4 0 0 81 7 85
2022 Procurement 33 31 19 17 0 0 0 64 17 30
2022 Real property 33 43 15 4 5 0 0 75 10 20
2022 Information management 46 38 9 5 2 0 0 84 7 35
2022 Information technology 48 37 7 4 5 0 0 84 9 115
2022 Internal audit 76 18 6 0 0 0 0 94 0 15
2022 Evaluation 58 32 5 0 5 0 0 89 5 20
2022 Data sciences 54 35 6 5 0 0 0 89 5 30
2022 Policy 34 41 9 12 4 0 0 75 16 125
2022 Project management 47 28 12 8 4 0 0 76 12 85
2022 Other services to the public 25 41 14 7 14 0 0 65 20 45
2022 None of the above 34 38 13 7 9 0 0 72 15 105
2020 Client contact centre 31 21 23 15 9 0 0 53 24 55
2020 Health care practitioners 19 29 14 24 14 0 0 48 38 20
2020 Federal regulators 31 36 15 10 7 0 0 67 17 510
2020 Compliance, inspection and enforcement 26 40 17 10 7 0 0 66 16 1435
2020 Communications or public affairs 40 41 11 4 4 0 0 81 8 70
2020 Access to information and privacy 38 45 0 10 7 0 0 83 17 10
2020 Science and technology 29 41 14 10 6 0 0 70 16 535
2020 Administration and operations 43 37 9 7 4 0 0 80 11 445
2020 Human resources 50 27 10 9 3 0 0 78 12 205
2020 Financial management 35 44 14 2 5 0 0 79 7 85
2020 Procurement 41 27 16 5 11 0 0 68 16 15
2020 Real property 31 38 7 23 0 0 0 69 23 30
2020 Information management 40 41 5 11 2 0 0 82 13 45
2020 Information technology 36 41 9 4 9 0 1 77 13 125
2020 Internal audit 48 41 4 7 0 0 0 89 7 25
2020 Evaluation 34 42 17 3 3 0 0 76 7 25
2020 Data sciences 32 46 14 7 0 0 0 79 7 30
2020 Policy 35 38 14 9 4 0 0 74 12 145
2020 Project management 36 38 16 6 4 0 0 74 10 65
2020 Other services to the public 25 33 16 17 8 0 2 58 26 50
2020 None of the above 33 39 13 7 8 0 0 72 15 155
2019 Client contact centre 20 35 25 11 9 0 0 55 20 60
2019 Health care practitioners 15 42 33 6 3 0 0 57 9 30
2019 Federal regulators 28 38 14 12 9 0 0 65 20 600
2019 Compliance, inspection and enforcement 21 38 19 12 9 0 0 59 22 1370
2019 Communications or public affairs 37 32 6 13 11 0 0 70 24 85
2019 Access to information and privacy 19 60 13 0 7 0 0 79 7 15
2019 Security 17 50 8 17 8 0 0 67 25 10
2019 Science and technology 28 38 18 11 5 0 0 66 16 620
2019 Administration and operations 37 39 10 8 6 0 0 76 14 475
2019 Human resources 46 33 7 11 3 0 0 79 14 240
2019 Financial management 31 42 12 9 6 0 0 73 15 115
2019 Procurement 6 50 25 18 0 0 0 57 18 15
2019 Real property 35 42 16 7 0 0 0 77 7 35
2019 Information management 29 47 14 5 5 0 0 76 10 55
2019 Information technology 31 34 20 14 2 0 0 65 16 110
2019 Internal audit 14 54 24 7 0 0 0 68 7 25
2019 Evaluation 23 47 24 3 3 0 0 70 6 30
2019 Data sciences 25 56 13 3 3 0 0 81 6 30
2019 Policy 23 50 13 7 8 0 0 73 14 125
2019 Project management 28 41 10 16 5 0 0 69 21 60
2019 Other services to the public 28 33 20 14 6 0 0 61 19 45
2019 None of the above 29 38 12 12 8 0 0 67 20 185

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 14 19 15 10 3 0 53 27 30
2024 Health care practitioners 17 59 19 4 0 0 0 77 4 25
2024 Intelligence analysts 56 30 10 4 0 0 0 86 4 30
2024 Federal regulators 51 33 10 4 3 0 0 84 7 480
2024 Compliance, inspection and enforcement 45 35 14 4 2 0 0 80 7 1075
2024 Communications or public affairs 41 33 11 7 7 0 0 74 14 85
2024 Science and technology 46 37 13 2 2 0 0 83 4 460
2024 Administration and operations 51 31 13 3 2 0 0 82 5 385
2024 Human resources 54 31 8 5 2 0 1 86 6 230
2024 Financial management 45 41 11 0 2 0 0 87 2 85
2024 Procurement 81 14 4 0 0 0 0 96 0 25
2024 Real property 50 40 10 0 0 0 0 90 0 35
2024 Information management 59 23 16 2 0 0 0 82 2 40
2024 Information technology 50 37 9 2 2 0 0 86 4 135
2024 Internal audit 77 3 20 0 0 0 0 80 0 20
2024 Evaluation 40 36 17 0 7 0 0 77 7 15
2024 Data sciences 40 45 14 0 0 0 0 86 0 25
2024 Policy 48 37 9 6 1 0 0 85 6 140
2024 Project management 56 31 7 3 4 0 0 86 7 70
2024 Other services to the public 44 41 13 2 0 0 0 84 2 35
2024 None of the above 47 34 11 5 3 0 0 81 8 130
2022 Client contact centre 54 30 10 0 5 0 0 84 5 40
2022 Health care practitioners 48 29 17 0 6 0 0 78 6 20
2022 Federal regulators 55 31 10 4 1 0 0 86 5 455
2022 Compliance, inspection and enforcement 46 38 10 4 2 1 0 84 5 1065
2022 Communications or public affairs 47 33 13 2 2 0 2 82 5 65
2022 Access to information and privacy 57 43 0 0 0 0 0 100 0 10
2022 Security 60 20 14 0 6 0 0 80 6 15
2022 Science and technology 52 35 10 2 2 0 0 86 3 445
2022 Administration and operations 48 37 9 3 3 0 0 86 5 365
2022 Human resources 65 30 2 2 1 0 0 95 2 225
2022 Financial management 51 42 6 1 0 0 0 93 1 85
2022 Procurement 56 31 10 0 0 0 3 90 0 30
2022 Real property 53 31 15 0 0 0 0 85 0 20
2022 Information management 59 18 22 0 0 0 0 78 0 35
2022 Information technology 63 25 6 3 3 0 0 88 6 115
2022 Internal audit 50 50 0 0 0 0 0 100 0 15
2022 Evaluation 55 35 5 5 0 0 0 90 5 20
2022 Data sciences 47 45 8 0 0 0 0 92 0 30
2022 Policy 47 37 10 4 1 0 0 84 6 125
2022 Project management 52 31 9 6 2 0 0 83 8 85
2022 Other services to the public 30 47 17 3 2 0 0 77 5 45
2022 None of the above 58 28 11 2 2 0 0 86 3 105
2020 Client contact centre 46 32 12 6 4 0 0 78 10 55
2020 Health care practitioners 43 24 9 19 5 0 0 67 24 20
2020 Federal regulators 55 33 8 2 1 0 0 88 3 505
2020 Compliance, inspection and enforcement 50 36 10 3 1 0 0 86 4 1430
2020 Communications or public affairs 47 45 4 1 3 0 0 92 4 70
2020 Access to information and privacy 45 45 10 0 0 0 0 90 0 10
2020 Science and technology 53 34 10 2 1 0 0 87 3 530
2020 Administration and operations 60 29 7 2 2 0 0 89 3 445
2020 Human resources 63 26 9 1 1 0 0 89 2 205
2020 Financial management 52 38 8 1 1 0 0 89 2 85
2020 Procurement 57 33 11 0 0 0 0 89 0 15
2020 Real property 68 22 0 10 0 0 0 90 10 30
2020 Information management 60 33 5 2 0 0 0 93 2 45
2020 Information technology 53 31 9 4 2 0 1 85 6 125
2020 Internal audit 55 34 7 4 0 0 0 89 4 25
2020 Evaluation 41 30 19 10 0 0 0 71 10 25
2020 Data sciences 56 33 4 7 0 0 0 89 7 30
2020 Policy 53 30 9 7 2 0 0 83 8 145
2020 Project management 58 36 4 1 0 0 0 94 1 65
2020 Other services to the public 55 32 6 6 0 0 0 87 6 50
2020 None of the above 53 32 9 2 2 0 0 86 5 150
2019 Client contact centre 40 41 9 5 4 0 0 81 9 60
2019 Health care practitioners 40 45 15 0 0 0 0 85 0 30
2019 Federal regulators 51 33 11 3 2 0 0 84 5 600
2019 Compliance, inspection and enforcement 44 39 11 3 3 0 0 83 6 1365
2019 Communications or public affairs 40 39 7 9 4 0 0 80 13 85
2019 Access to information and privacy 40 28 26 6 0 0 0 67 6 15
2019 Security 33 42 8 8 8 0 0 75 17 10
2019 Science and technology 55 35 7 1 2 0 0 90 3 615
2019 Administration and operations 53 32 10 4 1 0 0 85 5 475
2019 Human resources 64 25 8 0 2 0 0 89 2 240
2019 Financial management 49 34 15 0 3 0 0 83 3 110
2019 Procurement 56 44 0 0 0 0 0 100 0 15
2019 Real property 59 28 10 2 0 0 0 87 2 35
2019 Information management 43 31 19 4 2 0 0 74 6 55
2019 Information technology 52 32 13 4 0 0 0 84 4 110
2019 Internal audit 45 44 10 0 0 0 0 90 0 25
2019 Evaluation 43 45 6 3 3 0 0 88 6 30
2019 Data sciences 35 50 6 3 6 0 0 85 9 30
2019 Policy 40 48 6 3 3 0 0 88 6 125
2019 Project management 48 36 8 7 0 0 0 85 7 60
2019 Other services to the public 45 39 13 2 0 0 0 85 2 45
2019 None of the above 47 37 11 3 2 1 0 84 5 185

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 24 12 20 14 3 0 52 36 30
2024 Health care practitioners 21 45 26 8 0 0 0 66 8 25
2024 Intelligence analysts 34 48 14 4 0 0 0 82 4 30
2024 Federal regulators 39 38 12 7 4 0 0 77 11 480
2024 Compliance, inspection and enforcement 34 41 15 7 3 0 0 75 10 1075
2024 Communications or public affairs 30 42 10 7 11 0 0 72 18 85
2024 Science and technology 36 42 10 8 3 0 0 78 11 460
2024 Administration and operations 41 39 8 5 6 0 0 80 11 385
2024 Human resources 48 35 7 7 3 0 0 83 10 230
2024 Financial management 44 35 11 8 3 0 0 79 11 85
2024 Procurement 52 40 3 0 4 0 0 92 4 25
2024 Real property 25 56 12 3 5 0 0 81 7 35
2024 Information management 50 33 8 7 3 0 0 82 10 40
2024 Information technology 40 40 13 3 3 0 0 80 6 135
2024 Internal audit 66 31 4 0 0 0 0 96 0 20
2024 Evaluation 33 46 11 4 7 0 0 79 10 15
2024 Data sciences 41 52 3 4 0 0 0 93 4 25
2024 Policy 32 46 9 10 1 1 0 79 12 140
2024 Project management 45 29 12 8 5 0 0 74 13 70
2024 Other services to the public 34 48 6 10 2 0 0 82 12 35
2024 None of the above 35 39 13 7 6 0 0 74 13 130
2022 Client contact centre 42 40 8 8 2 0 0 82 10 40
2022 Health care practitioners 40 33 17 5 6 0 0 73 10 20
2022 Federal regulators 39 42 11 6 1 0 0 82 7 455
2022 Compliance, inspection and enforcement 37 42 12 6 3 0 0 79 8 1065
2022 Communications or public affairs 47 39 6 4 5 0 0 86 8 65
2022 Access to information and privacy 55 25 10 10 0 0 0 80 10 10
2022 Security 45 28 14 0 13 0 0 73 13 15
2022 Science and technology 45 37 11 4 3 0 0 82 7 445
2022 Administration and operations 44 36 10 6 4 0 0 80 10 365
2022 Human resources 63 31 3 2 1 0 0 94 3 225
2022 Financial management 41 45 14 0 0 0 0 86 0 85
2022 Procurement 32 54 11 3 0 0 0 86 3 30
2022 Real property 48 43 0 4 5 0 0 90 10 20
2022 Information management 45 43 12 0 0 0 0 88 0 35
2022 Information technology 52 33 9 3 3 0 0 85 6 115
2022 Internal audit 50 44 6 0 0 0 0 94 0 15
2022 Evaluation 59 31 5 5 0 0 0 90 5 20
2022 Data sciences 47 48 3 2 0 0 0 95 2 30
2022 Policy 37 38 14 7 4 0 0 75 11 125
2022 Project management 42 40 9 7 3 0 0 81 10 85
2022 Other services to the public 36 39 8 8 9 0 0 75 17 45
2022 None of the above 44 38 8 6 4 0 0 82 10 105
2020 Client contact centre 41 46 8 2 4 0 0 87 6 55
2020 Health care practitioners 29 52 9 0 10 0 0 81 10 20
2020 Federal regulators 45 40 8 5 3 0 0 85 7 510
2020 Compliance, inspection and enforcement 40 42 12 5 2 0 0 82 6 1430
2020 Communications or public affairs 49 42 5 0 4 0 0 91 4 70
2020 Access to information and privacy 28 52 20 0 0 0 0 80 0 10
2020 Science and technology 42 41 10 5 2 0 0 83 7 535
2020 Administration and operations 51 34 8 5 3 0 0 85 8 445
2020 Human resources 58 27 10 4 1 0 0 85 5 210
2020 Financial management 52 32 13 3 1 0 0 84 4 85
2020 Procurement 35 48 5 6 5 0 0 84 11 15
2020 Real property 53 30 4 14 0 0 0 83 14 30
2020 Information management 49 44 5 2 0 0 0 93 2 45
2020 Information technology 48 36 8 5 2 1 0 85 8 125
2020 Internal audit 52 34 11 4 0 0 0 86 4 25
2020 Evaluation 31 53 7 7 3 0 0 83 10 25
2020 Data sciences 42 40 14 4 0 0 0 82 4 30
2020 Policy 48 33 9 8 3 0 1 81 10 145
2020 Project management 43 42 7 4 3 0 0 85 7 65
2020 Other services to the public 43 36 11 6 4 0 0 79 10 50
2020 None of the above 43 37 15 3 2 0 0 80 5 155
2019 Client contact centre 37 43 7 7 6 0 0 80 13 60
2019 Health care practitioners 46 42 12 0 0 0 0 88 0 30
2019 Federal regulators 40 41 11 5 2 0 0 81 8 605
2019 Compliance, inspection and enforcement 35 44 12 5 3 0 0 80 9 1375
2019 Communications or public affairs 37 33 15 12 3 0 0 70 15 85
2019 Access to information and privacy 27 39 14 20 0 0 0 65 20 15
2019 Security 25 33 25 17 0 0 0 58 17 10
2019 Science and technology 39 47 9 3 2 0 0 86 5 625
2019 Administration and operations 42 42 8 5 3 0 0 84 8 475
2019 Human resources 57 29 9 4 1 0 0 87 4 245
2019 Financial management 43 39 9 8 1 0 0 82 9 115
2019 Procurement 25 56 12 6 0 0 0 82 6 15
2019 Real property 57 26 15 2 0 0 0 83 2 35
2019 Material management 19 50 20 0 10 0 0 69 10 10
2019 Information management 44 33 12 7 3 0 0 77 10 55
2019 Information technology 37 43 13 6 1 0 0 80 7 110
2019 Internal audit 33 47 17 3 0 0 0 80 3 25
2019 Evaluation 37 48 6 9 0 0 0 85 9 30
2019 Data sciences 32 53 12 0 3 0 0 85 3 30
2019 Policy 32 46 12 5 5 0 0 78 10 125
2019 Project management 41 36 6 8 7 2 0 79 16 60
2019 Other services to the public 40 35 21 2 2 0 0 75 4 45
2019 None of the above 38 36 14 8 3 0 0 75 10 185

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 26 16 14 25 0 0 45 39 30
2024 Health care practitioners 4 42 43 8 3 0 0 45 12 25
2024 Intelligence analysts 13 55 22 7 4 0 0 67 11 30
2024 Federal regulators 21 34 19 14 12 0 0 55 26 480
2024 Compliance, inspection and enforcement 26 33 17 14 9 0 0 60 23 1080
2024 Communications or public affairs 31 43 10 6 8 1 0 75 15 85
2024 Science and technology 26 35 15 12 11 1 0 62 23 460
2024 Administration and operations 35 33 15 10 6 1 0 69 16 385
2024 Human resources 45 29 12 10 2 1 0 76 12 230
2024 Financial management 36 32 16 9 8 1 0 68 16 85
2024 Procurement 51 34 12 3 0 0 0 85 3 25
2024 Real property 39 20 14 18 10 0 0 59 27 35
2024 Information management 36 39 5 7 10 2 0 77 18 40
2024 Information technology 49 25 8 7 9 1 1 76 16 135
2024 Internal audit 55 34 8 4 0 0 0 89 4 20
2024 Evaluation 28 26 24 11 10 0 0 54 22 15
2024 Data sciences 29 25 33 8 6 0 0 53 14 25
2024 Policy 26 34 19 14 7 1 0 60 22 140
2024 Project management 23 39 20 12 7 0 0 62 18 70
2024 Other services to the public 29 42 9 10 10 0 0 71 20 35
2024 None of the above 28 32 20 13 7 0 0 60 20 130
2022 Client contact centre 47 29 16 8 0 0 0 76 8 40
2022 Health care practitioners 31 44 19 0 6 0 0 75 6 20
2022 Federal regulators 28 38 15 10 7 0 0 67 17 455
2022 Compliance, inspection and enforcement 29 36 16 12 6 1 0 65 18 1070
2022 Communications or public affairs 43 34 10 8 3 0 2 78 11 65
2022 Access to information and privacy 61 39 0 0 0 0 0 100 0 10
2022 Security 35 27 30 0 7 0 0 63 7 15
2022 Science and technology 32 34 18 8 8 0 0 66 16 445
2022 Administration and operations 40 37 12 7 5 0 0 77 11 365
2022 Human resources 66 23 6 3 1 0 0 90 4 225
2022 Financial management 38 41 8 10 2 0 0 80 12 85
2022 Procurement 37 43 14 6 0 0 0 80 6 30
2022 Real property 60 26 0 15 0 0 0 85 15 20
2022 Information management 45 44 6 3 0 2 0 91 3 35
2022 Information technology 49 29 9 6 4 1 1 81 10 115
2022 Internal audit 26 50 5 12 0 6 0 81 13 15
2022 Evaluation 32 18 23 16 10 0 0 51 26 20
2022 Data sciences 42 37 14 7 0 0 0 79 7 30
2022 Policy 27 37 24 6 5 1 0 64 12 125
2022 Project management 35 36 14 9 5 1 0 72 15 85
2022 Other services to the public 38 28 13 5 14 2 0 67 20 45
2022 None of the above 28 44 13 6 9 1 0 72 16 105
2020 Client contact centre 33 31 22 9 5 0 0 64 14 55
2020 Health care practitioners 38 48 5 9 0 0 0 86 9 20
2020 Federal regulators 36 36 12 10 5 1 0 73 15 505
2020 Compliance, inspection and enforcement 33 35 19 8 4 0 0 68 13 1430
2020 Communications or public affairs 53 26 14 4 3 0 0 79 7 70
2020 Access to information and privacy 45 38 10 0 7 0 0 83 7 10
2020 Science and technology 34 39 15 8 5 0 0 73 13 530
2020 Administration and operations 49 33 11 4 3 0 0 82 7 445
2020 Human resources 61 22 13 3 1 0 0 83 4 205
2020 Financial management 43 35 10 7 5 0 0 78 11 85
2020 Procurement 35 33 11 16 0 5 0 72 17 15
2020 Real property 42 24 21 7 2 4 0 68 10 30
2020 Information management 37 52 4 2 5 0 0 89 7 40
2020 Information technology 48 25 9 8 9 0 1 75 17 125
2020 Internal audit 34 37 25 4 0 0 0 71 4 25
2020 Evaluation 46 34 10 10 0 0 0 80 10 25
2020 Data sciences 31 46 8 12 0 4 0 80 12 25
2020 Policy 32 38 15 9 5 1 0 71 14 145
2020 Project management 33 43 12 8 4 0 0 76 12 65
2020 Other services to the public 40 21 12 16 10 0 0 62 27 50
2020 None of the above 35 33 17 12 3 0 0 69 15 155
2019 Client contact centre 32 39 10 12 5 2 0 72 17 60
2019 Health care practitioners 24 27 30 15 3 0 0 52 18 30
2019 Federal regulators 30 34 17 11 8 1 0 64 19 600
2019 Compliance, inspection and enforcement 26 34 21 10 8 0 0 61 18 1370
2019 Communications or public affairs 42 30 13 11 4 0 0 71 15 85
2019 Access to information and privacy 20 40 13 13 6 7 0 65 21 15
2019 Security 8 17 33 17 25 0 0 25 42 10
2019 Science and technology 33 38 17 8 4 1 0 71 12 625
2019 Administration and operations 40 33 12 8 5 1 0 74 13 475
2019 Human resources 54 27 10 8 2 0 0 81 9 245
2019 Financial management 38 33 19 7 3 0 0 71 10 115
2019 Procurement 19 31 31 12 6 0 0 50 19 15
2019 Real property 44 28 19 2 2 0 4 75 5 35
2019 Material management 30 49 10 0 10 0 0 80 10 10
2019 Information management 36 37 12 11 3 0 0 74 14 55
2019 Information technology 33 22 22 12 10 1 1 56 22 110
2019 Internal audit 10 46 33 7 3 0 0 57 11 25
2019 Evaluation 35 27 24 12 3 0 0 61 15 30
2019 Data sciences 25 50 9 13 0 3 0 77 13 30
2019 Policy 26 38 19 11 6 0 0 64 17 130
2019 Project management 25 34 17 12 13 0 0 59 24 60
2019 Other services to the public 41 28 15 14 2 0 0 69 16 45
2019 None of the above 34 28 15 17 5 1 0 63 22 190

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 30 9 14 32 0 0 45 46 30
2024 Health care practitioners 4 54 32 7 3 0 0 57 11 25
2024 Intelligence analysts 16 43 28 9 4 0 0 59 13 30
2024 Federal regulators 20 36 17 15 12 0 0 56 27 480
2024 Compliance, inspection and enforcement 24 35 18 14 9 0 0 59 23 1075
2024 Communications or public affairs 33 41 10 5 9 1 0 75 15 85
2024 Science and technology 23 38 14 14 10 0 0 61 25 460
2024 Administration and operations 35 36 11 10 7 0 0 71 17 385
2024 Human resources 43 31 8 13 4 0 0 75 17 230
2024 Financial management 37 35 14 3 11 0 0 72 15 85
2024 Procurement 46 35 8 10 0 0 0 82 10 25
2024 Real property 34 39 9 11 7 0 0 73 18 35
2024 Information management 36 39 7 7 10 0 0 75 18 40
2024 Information technology 42 30 10 7 10 0 1 73 17 135
2024 Internal audit 59 27 11 4 0 0 0 85 4 20
2024 Evaluation 23 26 18 11 22 0 0 49 33 15
2024 Data sciences 24 48 10 15 3 0 0 72 18 25
2024 Policy 23 36 14 19 9 0 0 59 28 140
2024 Project management 23 38 22 13 4 0 0 61 17 70
2024 Other services to the public 24 41 17 8 10 0 0 65 18 35
2024 None of the above 23 34 19 17 8 0 0 57 24 130
2022 Client contact centre 39 25 26 10 0 0 0 64 10 40
2022 Health care practitioners 26 39 20 9 6 0 0 65 15 20
2022 Federal regulators 26 41 16 10 7 0 0 66 17 455
2022 Compliance, inspection and enforcement 26 38 17 13 6 0 0 64 19 1065
2022 Communications or public affairs 38 37 12 8 4 0 2 76 12 65
2022 Access to information and privacy 61 39 0 0 0 0 0 100 0 10
2022 Security 28 35 24 6 7 0 0 63 13 15
2022 Science and technology 30 36 16 12 6 0 0 66 18 445
2022 Administration and operations 40 37 11 6 5 0 0 78 11 365
2022 Human resources 63 29 6 2 0 0 0 92 2 225
2022 Financial management 38 43 7 7 4 0 0 82 11 85
2022 Procurement 40 54 3 3 0 0 0 94 3 30
2022 Real property 55 23 12 9 0 0 0 78 9 20
2022 Information management 50 37 7 7 0 0 0 86 7 35
2022 Information technology 46 33 10 7 4 1 0 79 11 115
2022 Internal audit 12 58 11 6 13 0 0 70 19 15
2022 Evaluation 32 18 23 20 5 0 0 51 26 20
2022 Data sciences 42 37 12 9 0 0 0 79 9 30
2022 Policy 29 36 19 12 4 1 0 66 15 125
2022 Project management 32 43 12 9 3 0 0 75 12 85
2022 Other services to the public 33 36 14 6 12 0 0 69 18 45
2022 None of the above 29 42 13 11 4 0 0 71 16 105
2020 Client contact centre 31 31 29 5 4 0 0 62 9 55
2020 Health care practitioners 43 38 9 5 5 0 0 81 9 20
2020 Federal regulators 34 37 16 8 4 0 0 72 12 505
2020 Compliance, inspection and enforcement 30 39 18 9 4 0 0 69 13 1420
2020 Communications or public affairs 55 30 7 4 4 0 0 86 8 70
2020 Access to information and privacy 55 28 10 0 7 0 0 83 7 10
2020 Science and technology 33 41 13 8 5 0 0 74 13 530
2020 Administration and operations 49 34 9 5 2 0 0 84 7 445
2020 Human resources 60 25 10 4 0 0 0 85 5 205
2020 Financial management 40 39 13 6 2 0 0 79 9 85
2020 Procurement 35 44 5 16 0 0 0 79 16 15
2020 Real property 37 27 21 8 3 4 0 67 11 25
2020 Information management 29 58 4 6 2 0 0 87 9 45
2020 Information technology 45 33 9 4 8 2 0 80 12 125
2020 Internal audit 37 41 18 4 0 0 0 78 4 25
2020 Evaluation 37 46 7 11 0 0 0 82 11 25
2020 Data sciences 31 58 8 4 0 0 0 89 4 25
2020 Policy 30 40 15 12 3 1 0 70 15 145
2020 Project management 34 46 6 12 1 0 0 80 14 65
2020 Other services to the public 32 34 10 14 8 2 0 67 22 50
2020 None of the above 35 34 16 12 4 0 0 68 16 155
2019 Client contact centre 25 50 10 7 7 0 0 76 14 55
2019 Health care practitioners 15 51 21 9 3 0 0 66 12 30
2019 Federal regulators 28 36 19 9 8 0 0 64 17 600
2019 Compliance, inspection and enforcement 23 38 20 11 7 0 0 61 18 1365
2019 Communications or public affairs 42 31 13 11 3 0 0 73 14 85
2019 Access to information and privacy 27 27 40 0 6 0 0 54 6 15
2019 Security 8 17 25 25 25 0 0 25 50 10
2019 Science and technology 31 39 15 9 5 0 0 71 14 615
2019 Administration and operations 40 35 11 9 4 1 0 76 13 475
2019 Human resources 54 29 7 7 3 0 0 83 10 240
2019 Financial management 35 38 16 8 3 0 0 73 11 115
2019 Procurement 20 33 33 7 7 0 0 54 13 15
2019 Real property 40 32 19 2 2 0 4 75 5 35
2019 Information management 38 34 19 3 6 0 0 72 9 55
2019 Information technology 30 32 18 13 6 0 0 63 19 110
2019 Internal audit 14 54 14 18 0 0 0 68 18 25
2019 Evaluation 33 30 21 13 3 0 0 63 16 30
2019 Data sciences 16 62 6 16 0 0 0 78 16 30
2019 Policy 25 40 18 10 7 0 0 65 17 125
2019 Project management 22 31 28 14 5 0 0 53 19 60
2019 Other services to the public 40 31 11 16 2 0 0 71 18 45
2019 None of the above 33 32 14 14 6 0 0 66 20 185

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 20 21 10 28 0 0 41 38 30
2024 Health care practitioners 8 38 12 19 8 11 5 54 32 25
2024 Intelligence analysts 19 43 23 4 8 4 0 64 12 30
2024 Federal regulators 23 26 22 11 14 3 0 51 26 480
2024 Compliance, inspection and enforcement 22 26 20 14 11 7 0 52 27 1075
2024 Communications or public affairs 38 25 11 11 10 5 0 66 23 85
2024 Science and technology 24 22 20 13 14 7 0 49 29 460
2024 Administration and operations 32 25 15 11 9 7 1 61 22 385
2024 Human resources 46 21 16 7 4 4 1 71 12 230
2024 Financial management 25 32 19 11 11 1 0 58 22 85
2024 Procurement 44 20 25 4 3 3 0 67 8 25
2024 Real property 23 34 14 11 13 2 2 60 26 35
2024 Information management 43 21 8 12 2 13 0 74 17 40
2024 Information technology 43 20 16 10 6 4 1 66 16 135
2024 Internal audit 54 18 13 11 0 4 0 75 12 20
2024 Evaluation 34 16 10 24 10 6 0 52 36 15
2024 Data sciences 28 34 19 19 0 0 0 62 19 25
2024 Policy 21 27 17 13 12 8 1 53 28 140
2024 Project management 27 27 15 19 8 5 0 56 28 70
2024 Other services to the public 25 25 13 13 19 5 0 53 33 35
2024 None of the above 20 30 25 12 7 7 0 53 20 130
2022 Client contact centre 31 22 15 20 7 6 0 56 28 40
2022 Health care practitioners 45 23 5 16 6 6 0 72 23 20
2022 Federal regulators 25 30 18 15 10 3 0 56 25 455
2022 Compliance, inspection and enforcement 23 27 20 12 12 5 0 54 25 1070
2022 Communications or public affairs 28 28 18 18 6 3 0 57 25 65
2022 Access to information and privacy 28 50 22 0 0 0 0 78 0 10
2022 Security 45 11 24 13 0 7 0 60 14 15
2022 Science and technology 25 25 19 14 12 5 0 53 27 445
2022 Administration and operations 32 28 17 9 9 4 0 63 19 365
2022 Human resources 52 26 11 5 3 3 0 81 8 225
2022 Financial management 32 33 15 13 2 5 0 68 16 85
2022 Procurement 29 20 26 11 4 4 6 55 16 30
2022 Real property 27 56 4 8 0 5 0 88 9 20
2022 Information management 48 28 9 8 0 7 0 82 9 35
2022 Information technology 45 24 16 8 5 2 0 70 13 115
2022 Internal audit 22 14 46 5 6 6 0 39 12 15
2022 Evaluation 37 9 5 29 20 0 0 46 49 20
2022 Data sciences 27 22 12 16 0 22 0 63 21 30
2022 Policy 26 28 16 15 4 10 0 61 22 125
2022 Project management 31 19 19 18 8 3 1 53 27 85
2022 Other services to the public 34 16 17 13 12 9 0 55 27 45
2022 None of the above 22 34 18 12 10 5 0 59 22 105
2020 Client contact centre 20 29 31 14 4 4 0 50 18 55
2020 Health care practitioners 43 29 9 9 0 9 0 79 10 20
2020 Federal regulators 32 25 20 11 8 3 1 59 20 505
2020 Compliance, inspection and enforcement 26 29 20 13 8 4 0 58 22 1435
2020 Communications or public affairs 47 30 9 11 1 1 0 79 12 70
2020 Access to information and privacy 40 25 17 17 0 0 0 65 17 10
2020 Science and technology 31 29 18 11 8 3 1 62 19 535
2020 Administration and operations 39 29 16 9 5 2 0 70 14 445
2020 Human resources 53 26 9 6 4 2 0 80 11 210
2020 Financial management 38 33 13 12 6 0 0 70 17 85
2020 Procurement 41 11 37 11 0 0 0 52 11 15
2020 Real property 48 20 11 15 2 4 0 70 18 30
2020 Information management 34 31 24 12 0 0 0 64 12 45
2020 Information technology 38 26 19 5 10 2 0 66 15 125
2020 Internal audit 46 22 18 14 0 0 0 67 14 25
2020 Evaluation 36 20 17 20 3 3 0 58 25 25
2020 Data sciences 19 22 24 18 4 14 0 47 26 25
2020 Policy 25 33 20 13 6 3 0 60 20 145
2020 Project management 33 28 25 9 4 0 0 61 14 65
2020 Other services to the public 30 16 21 16 10 6 2 50 28 50
2020 None of the above 32 23 20 13 8 3 0 57 22 155
2019 Client contact centre 22 35 7 17 14 5 0 60 32 60
2019 Health care practitioners 21 40 24 9 3 3 0 63 13 30
2019 Federal regulators 26 25 22 14 10 3 0 52 25 605
2019 Compliance, inspection and enforcement 22 25 22 14 12 5 0 49 28 1370
2019 Communications or public affairs 32 28 14 13 10 2 1 63 23 85
2019 Access to information and privacy 20 27 19 13 13 7 0 50 29 15
2019 Security 8 25 8 33 17 0 8 36 55 10
2019 Science and technology 25 27 20 16 8 4 0 55 24 625
2019 Administration and operations 33 25 19 12 8 3 1 60 20 480
2019 Human resources 43 21 16 11 4 5 0 68 15 245
2019 Financial management 25 27 19 16 6 5 2 55 24 115
2019 Procurement 19 19 31 6 25 0 0 38 31 15
2019 Real property 33 35 15 9 4 4 0 71 13 35
2019 Material management 30 20 20 10 10 10 0 56 22 10
2019 Information management 27 22 22 13 8 4 4 53 23 55
2019 Information technology 26 25 23 12 10 2 1 53 23 110
2019 Internal audit 7 37 21 28 0 6 0 47 30 25
2019 Evaluation 21 35 18 12 12 3 0 57 25 30
2019 Data sciences 22 32 13 19 10 6 0 57 30 30
2019 Policy 27 22 26 17 5 3 0 51 23 130
2019 Project management 26 20 22 14 14 2 2 48 29 60
2019 Other services to the public 36 19 26 15 2 2 0 56 18 45
2019 None of the above 32 20 18 13 10 5 2 56 25 185
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Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 24 16 6 10 2 6 64 18 30
2024 Health care practitioners 36 31 21 5 3 4 0 70 8 25
2024 Intelligence analysts 54 29 17 0 0 0 0 83 0 30
2024 Federal regulators 49 27 13 3 4 1 3 79 8 480
2024 Compliance, inspection and enforcement 37 32 14 6 4 1 6 74 10 1075
2024 Communications or public affairs 68 24 5 0 2 0 1 93 2 85
2024 Science and technology 42 26 13 6 5 2 6 74 12 460
2024 Administration and operations 54 22 13 2 3 0 5 80 6 385
2024 Human resources 60 23 6 4 2 0 6 88 6 230
2024 Financial management 48 26 13 5 2 3 2 78 8 85
2024 Procurement 69 27 4 0 0 0 0 96 0 25
2024 Real property 51 34 8 5 0 0 2 87 5 35
2024 Information management 54 31 9 6 0 0 0 85 6 40
2024 Information technology 56 24 12 4 2 1 2 82 6 135
2024 Internal audit 74 15 11 0 0 0 0 89 0 20
2024 Evaluation 61 16 11 0 7 0 5 81 7 15
2024 Data sciences 64 23 6 0 0 4 3 93 0 25
2024 Policy 68 23 2 4 1 1 0 93 5 140
2024 Project management 63 24 7 5 1 0 0 87 7 70
2024 Other services to the public 37 31 8 8 12 0 4 71 21 35
2024 None of the above 47 25 15 2 5 1 5 77 8 130
2022 Client contact centre 44 22 11 1 8 0 14 77 11 40
2022 Health care practitioners 68 11 17 4 0 0 0 79 4 20
2022 Federal regulators 49 29 10 4 3 2 3 82 8 455
2022 Compliance, inspection and enforcement 39 31 16 5 2 1 5 75 8 1065
2022 Communications or public affairs 61 30 6 1 2 0 0 91 3 65
2022 Access to information and privacy 46 44 0 0 0 0 10 100 0 10
2022 Security 49 34 16 0 0 0 0 84 0 15
2022 Science and technology 41 29 17 4 3 1 4 74 8 445
2022 Administration and operations 47 28 15 1 2 1 6 82 3 365
2022 Human resources 60 19 13 3 1 1 4 83 3 225
2022 Financial management 52 30 9 6 0 0 3 85 6 85
2022 Procurement 56 21 9 8 3 0 4 80 11 30
2022 Real property 43 28 20 5 4 0 0 71 9 20
2022 Information management 57 28 7 0 5 3 0 88 6 35
2022 Information technology 49 29 9 1 3 5 3 85 5 115
2022 Internal audit 43 24 5 0 28 0 0 67 28 15
2022 Evaluation 73 0 11 5 5 5 0 77 11 20
2022 Data sciences 55 26 6 0 0 13 0 93 0 30
2022 Policy 60 25 6 3 5 0 1 85 8 125
2022 Project management 68 22 6 2 0 1 0 91 2 85
2022 Other services to the public 41 38 12 0 6 0 3 82 6 45
2022 None of the above 45 28 13 8 3 0 3 75 11 105
2020 Client contact centre 41 25 13 4 11 2 5 70 16 55
2020 Health care practitioners 29 38 24 5 0 0 5 70 5 20
2020 Federal regulators 55 26 11 4 3 0 1 82 7 510
2020 Compliance, inspection and enforcement 42 28 15 6 4 1 5 74 10 1435
2020 Communications or public affairs 79 13 4 0 1 1 1 95 1 70
2020 Access to information and privacy 55 28 0 0 7 0 10 92 8 10
2020 Science and technology 40 31 17 5 3 1 4 74 9 540
2020 Administration and operations 59 23 10 2 2 1 3 86 5 450
2020 Human resources 65 15 13 2 3 0 2 82 5 210
2020 Financial management 53 26 13 2 1 0 4 83 4 85
2020 Procurement 72 17 6 0 0 0 6 94 0 15
2020 Real property 55 28 10 4 2 0 0 84 6 30
2020 Information management 63 24 7 4 2 0 0 87 7 45
2020 Information technology 58 29 7 1 1 3 1 91 2 125
2020 Internal audit 57 25 14 4 0 0 0 82 4 25
2020 Evaluation 44 37 19 0 0 0 0 81 0 25
2020 Data sciences 70 18 4 5 4 0 0 88 8 30
2020 Policy 64 26 7 2 1 0 0 90 3 145
2020 Project management 61 29 3 6 0 0 1 91 6 65
2020 Other services to the public 39 20 25 6 4 4 2 63 11 50
2020 None of the above 51 22 13 4 8 1 2 75 12 155
2019 Client contact centre 38 42 9 4 0 0 8 87 4 55
2019 Health care practitioners 40 33 15 3 0 0 9 80 3 30
2019 Federal regulators 50 26 11 6 3 1 3 79 9 600
2019 Compliance, inspection and enforcement 39 30 17 6 4 1 3 71 10 1370
2019 Communications or public affairs 69 16 8 2 4 0 1 86 6 85
2019 Access to information and privacy 38 21 27 7 0 7 0 63 8 15
2019 Security 42 58 0 0 0 0 0 100 0 10
2019 Science and technology 42 25 17 6 4 1 4 71 11 620
2019 Administration and operations 52 28 12 4 2 1 1 82 6 480
2019 Human resources 60 19 9 4 2 1 5 84 6 240
2019 Financial management 46 29 17 2 2 2 3 79 4 115
2019 Procurement 50 13 31 6 0 0 0 63 6 15
2019 Real property 46 36 9 5 0 4 0 86 5 35
2019 Material management 60 20 0 0 10 10 0 89 11 10
2019 Information management 58 28 11 0 0 0 3 89 0 55
2019 Information technology 45 34 12 2 1 3 2 84 3 110
2019 Internal audit 49 37 10 0 0 0 3 89 0 25
2019 Evaluation 41 42 12 0 6 0 0 82 6 30
2019 Data sciences 41 34 18 3 3 0 0 75 6 30
2019 Policy 56 31 9 2 2 0 0 87 4 130
2019 Project management 61 28 6 2 2 0 2 90 4 60
2019 Other services to the public 46 29 19 0 2 4 0 78 2 45
2019 None of the above 49 25 14 5 3 1 3 77 8 185

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 26 14 0 15 2 0 70 16 30
2024 Health care practitioners 24 49 16 3 8 0 0 73 11 25
2024 Intelligence analysts 59 27 4 10 0 0 0 86 10 30
2024 Federal regulators 47 30 10 7 6 1 1 78 13 480
2024 Compliance, inspection and enforcement 43 36 10 6 5 0 0 79 11 1075
2024 Communications or public affairs 64 26 3 6 1 0 0 90 7 80
2024 Science and technology 49 30 10 6 4 1 1 80 10 455
2024 Administration and operations 59 24 7 5 3 1 1 84 8 385
2024 Human resources 60 25 5 7 2 1 0 86 9 225
2024 Financial management 47 29 10 5 8 0 1 77 13 85
2024 Procurement 65 27 4 0 0 0 4 95 0 25
2024 Real property 59 17 10 8 7 0 0 75 15 35
2024 Information management 58 29 5 8 0 0 0 87 8 40
2024 Information technology 58 27 10 3 2 0 1 86 4 135
2024 Internal audit 52 48 0 0 0 0 0 100 0 20
2024 Evaluation 39 22 22 6 7 0 5 64 13 15
2024 Data sciences 61 26 8 0 5 0 0 87 5 25
2024 Policy 56 29 8 4 1 0 1 87 5 140
2024 Project management 61 22 7 9 1 0 0 83 10 70
2024 Other services to the public 41 29 12 10 8 0 0 70 18 35
2024 None of the above 52 27 8 8 5 0 0 79 13 130
2022 Client contact centre 58 21 16 2 2 0 0 80 4 40
2022 Health care practitioners 39 31 20 10 0 0 0 70 10 20
2022 Federal regulators 45 34 10 5 6 0 1 80 10 455
2022 Compliance, inspection and enforcement 45 35 11 6 3 1 0 80 9 1065
2022 Communications or public affairs 54 33 6 2 3 2 0 88 6 65
2022 Access to information and privacy 66 19 0 15 0 0 0 85 15 10
2022 Security 38 49 14 0 0 0 0 86 0 15
2022 Science and technology 45 32 9 8 6 1 0 77 14 445
2022 Administration and operations 56 26 8 5 3 0 1 83 9 365
2022 Human resources 67 24 3 4 1 1 0 92 5 225
2022 Financial management 46 37 6 7 3 0 1 84 10 85
2022 Procurement 56 26 11 4 0 0 3 84 4 30
2022 Real property 30 38 18 10 4 0 0 67 15 20
2022 Information management 52 32 11 0 5 0 0 85 5 35
2022 Information technology 54 28 5 6 3 2 2 85 10 115
2022 Internal audit 47 53 0 0 0 0 0 100 0 15
2022 Evaluation 55 32 7 0 6 0 0 87 6 20
2022 Data sciences 40 50 8 2 0 0 0 89 2 30
2022 Policy 43 32 7 14 3 1 0 76 17 125
2022 Project management 58 26 5 8 3 0 0 84 11 85
2022 Other services to the public 44 37 7 0 7 4 0 85 8 45
2022 None of the above 42 42 5 4 7 0 0 84 11 105
2020 Client contact centre 32 34 7 13 11 3 0 68 24 55
2020 Health care practitioners 33 57 5 5 0 0 0 90 5 20
2020 Federal regulators 49 31 9 7 4 0 0 81 11 510
2020 Compliance, inspection and enforcement 46 33 10 7 4 0 1 80 11 1435
2020 Communications or public affairs 66 21 8 3 1 1 0 88 4 70
2020 Access to information and privacy 65 17 10 0 7 0 0 83 7 10
2020 Science and technology 44 34 10 8 4 0 1 78 11 535
2020 Administration and operations 56 31 7 4 1 0 0 88 5 450
2020 Human resources 63 23 7 3 3 0 0 87 6 205
2020 Financial management 53 28 11 5 2 0 1 81 7 85
2020 Procurement 54 35 0 11 0 0 0 89 11 15
2020 Real property 44 25 14 7 10 0 0 69 17 30
2020 Information management 44 40 4 7 2 3 0 86 9 45
2020 Information technology 43 37 10 5 2 2 2 83 7 125
2020 Internal audit 52 37 7 4 0 0 0 89 4 25
2020 Evaluation 65 25 3 3 3 0 0 90 7 25
2020 Data sciences 61 27 5 4 4 0 0 88 7 30
2020 Policy 53 29 10 5 3 0 0 82 8 145
2020 Project management 52 31 6 10 1 0 0 82 12 65
2020 Other services to the public 45 34 8 6 7 0 0 79 13 50
2020 None of the above 49 27 12 5 7 0 0 76 12 155
2019 Client contact centre 45 28 17 7 3 0 0 73 10 60
2019 Health care practitioners 33 51 9 3 3 0 0 85 6 30
2019 Federal regulators 42 33 12 8 5 0 0 75 13 600
2019 Compliance, inspection and enforcement 40 35 13 6 5 1 0 76 11 1370
2019 Communications or public affairs 61 16 6 10 4 2 0 79 14 85
2019 Access to information and privacy 39 48 13 0 0 0 0 87 0 15
2019 Security 25 50 8 8 8 0 0 75 17 10
2019 Science and technology 43 33 11 7 6 0 0 76 13 620
2019 Administration and operations 49 31 9 7 3 0 0 80 11 480
2019 Human resources 61 25 4 5 5 0 0 86 10 245
2019 Financial management 50 33 6 4 5 1 1 84 10 115
2019 Procurement 50 13 12 25 0 0 0 63 25 15
2019 Real property 41 38 8 10 2 0 0 79 13 35
2019 Material management 30 29 10 21 0 10 0 66 23 10
2019 Information management 50 39 5 4 1 0 0 90 6 55
2019 Information technology 43 32 18 3 3 2 0 76 6 110
2019 Internal audit 47 29 17 4 0 0 4 79 4 25
2019 Evaluation 37 39 6 12 3 3 0 79 15 30
2019 Data sciences 51 29 3 13 3 0 0 80 16 30
2019 Policy 42 35 9 8 5 0 0 77 13 125
2019 Project management 54 24 10 2 9 0 2 79 11 60
2019 Other services to the public 50 31 5 8 5 0 0 81 14 45
2019 None of the above 46 29 5 10 7 2 1 78 17 190

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 24 5 19 10 3 0 65 30 30
2024 Health care practitioners 33 39 11 12 4 0 0 72 16 25
2024 Intelligence analysts 66 24 7 3 0 0 0 90 3 30
2024 Federal regulators 49 27 9 7 7 0 0 76 14 480
2024 Compliance, inspection and enforcement 49 29 10 6 6 0 0 78 13 1080
2024 Communications or public affairs 64 19 8 6 3 0 0 83 9 85
2024 Science and technology 52 27 10 6 5 0 0 79 11 460
2024 Administration and operations 63 22 7 4 3 0 0 86 7 385
2024 Human resources 72 14 4 7 2 0 0 87 9 230
2024 Financial management 59 22 9 4 5 0 0 81 10 85
2024 Procurement 73 23 4 0 0 0 0 96 0 25
2024 Real property 39 44 8 7 3 0 0 83 10 35
2024 Information management 61 26 5 8 0 0 0 86 8 40
2024 Information technology 63 24 4 6 3 0 0 87 9 135
2024 Internal audit 77 11 11 0 0 0 0 89 0 20
2024 Evaluation 55 5 22 6 7 5 0 64 13 15
2024 Data sciences 68 20 4 8 0 0 0 88 8 25
2024 Policy 60 25 2 8 4 0 1 86 12 140
2024 Project management 63 25 4 4 4 0 0 88 8 70
2024 Other services to the public 50 27 9 7 8 0 0 77 15 35
2024 None of the above 53 23 13 6 5 0 0 76 11 130
2022 Client contact centre 50 24 20 6 0 0 0 74 6 40
2022 Health care practitioners 43 36 11 5 6 0 0 78 11 20
2022 Federal regulators 50 28 11 5 5 0 0 79 11 455
2022 Compliance, inspection and enforcement 48 29 11 7 4 0 0 77 12 1065
2022 Communications or public affairs 72 13 9 2 5 0 0 84 7 65
2022 Access to information and privacy 72 19 9 0 0 0 0 91 0 10
2022 Security 53 40 7 0 0 0 0 93 0 15
2022 Science and technology 49 26 10 7 7 0 0 75 15 445
2022 Administration and operations 62 22 8 5 3 0 0 84 8 365
2022 Human resources 75 15 5 4 1 0 0 90 5 225
2022 Financial management 57 33 5 4 1 0 0 90 5 85
2022 Procurement 75 10 4 11 0 0 0 85 11 30
2022 Real property 27 60 9 0 4 0 0 87 4 20
2022 Information management 58 37 3 0 3 0 0 95 3 35
2022 Information technology 62 21 4 6 7 1 0 83 13 115
2022 Internal audit 88 12 0 0 0 0 0 100 0 15
2022 Evaluation 65 25 0 5 5 0 0 89 11 20
2022 Data sciences 56 35 5 4 0 0 0 91 4 30
2022 Policy 47 29 12 7 4 0 0 76 11 125
2022 Project management 52 30 10 5 3 0 0 82 8 85
2022 Other services to the public 51 21 20 2 4 2 0 74 6 45
2022 None of the above 48 32 9 6 5 0 0 81 11 100
2020 Client contact centre 40 37 12 4 7 0 0 77 11 55
2020 Health care practitioners 45 40 10 5 0 0 0 85 5 20
2020 Federal regulators 55 27 7 5 5 0 0 82 10 510
2020 Compliance, inspection and enforcement 50 29 11 6 4 0 0 79 10 1440
2020 Communications or public affairs 70 19 7 4 0 0 0 90 4 70
2020 Access to information and privacy 55 28 0 17 0 0 0 83 17 10
2020 Science and technology 49 30 9 6 5 1 0 80 11 535
2020 Administration and operations 70 19 6 3 1 0 0 90 5 450
2020 Human resources 71 17 7 3 2 0 0 88 5 210
2020 Financial management 62 26 6 4 2 0 0 88 6 85
2020 Procurement 49 40 11 0 0 0 0 89 0 15
2020 Real property 49 27 16 4 4 0 0 76 7 30
2020 Information management 61 22 9 2 7 0 0 82 9 45
2020 Information technology 59 27 8 4 2 2 0 87 6 125
2020 Internal audit 66 27 0 7 0 0 0 93 7 25
2020 Evaluation 66 20 7 3 3 0 0 86 7 25
2020 Data sciences 74 19 4 4 0 0 0 93 4 30
2020 Policy 58 23 12 4 4 0 0 80 8 145
2020 Project management 65 21 7 3 3 0 0 87 6 65
2020 Other services to the public 48 18 15 14 6 0 0 65 19 50
2020 None of the above 51 27 9 7 5 0 1 79 13 155
2019 Client contact centre 44 30 17 7 2 0 0 74 9 60
2019 Health care practitioners 39 36 18 3 3 0 0 76 6 30
2019 Federal regulators 47 30 11 8 4 0 0 77 13 605
2019 Compliance, inspection and enforcement 41 35 12 6 5 0 0 77 11 1375
2019 Communications or public affairs 61 22 8 3 6 0 0 83 10 85
2019 Access to information and privacy 45 35 20 0 0 0 0 80 0 15
2019 Security 42 17 17 17 8 0 0 58 25 10
2019 Science and technology 48 29 10 6 7 0 0 77 13 620
2019 Administration and operations 63 23 6 5 3 0 0 86 8 480
2019 Human resources 65 21 5 4 6 0 0 86 10 245
2019 Financial management 58 26 8 5 2 0 1 85 7 115
2019 Procurement 50 12 19 6 12 0 0 63 18 15
2019 Real property 55 21 11 9 0 4 0 79 9 35
2019 Material management 30 50 10 0 0 10 0 89 0 10
2019 Information management 56 31 8 6 0 0 0 87 6 55
2019 Information technology 42 35 15 3 4 1 0 78 7 110
2019 Internal audit 58 36 6 0 0 0 0 94 0 25
2019 Evaluation 42 31 15 0 12 0 0 73 12 30
2019 Data sciences 44 40 6 6 3 0 0 84 9 30
2019 Policy 45 33 11 8 3 0 0 78 11 130
2019 Project management 61 20 8 9 2 0 0 81 11 60
2019 Other services to the public 54 29 9 5 2 0 0 83 7 45
2019 None of the above 57 21 8 8 5 0 0 78 13 190

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 30 16 20 9 5 0 53 30 30
2024 Health care practitioners 8 50 15 13 3 11 0 65 18 25
2024 Intelligence analysts 22 39 20 12 4 3 0 63 16 30
2024 Federal regulators 23 29 17 11 12 8 1 56 25 480
2024 Compliance, inspection and enforcement 23 29 18 8 8 13 0 60 18 1080
2024 Communications or public affairs 29 22 20 14 8 7 1 54 24 85
2024 Science and technology 24 27 18 10 9 12 0 58 22 460
2024 Administration and operations 37 28 12 8 6 8 1 72 15 385
2024 Human resources 44 31 9 8 5 3 0 77 14 230
2024 Financial management 31 33 14 8 7 5 2 69 17 85
2024 Procurement 56 27 8 6 0 3 0 86 6 25
2024 Real property 27 23 16 13 11 11 0 56 26 35
2024 Information management 27 37 10 14 5 8 0 69 20 40
2024 Information technology 39 24 15 4 6 12 0 72 12 135
2024 Internal audit 24 52 20 4 0 0 0 76 4 20
2024 Evaluation 33 16 29 0 21 0 0 50 21 15
2024 Data sciences 12 35 12 13 19 9 0 51 35 25
2024 Policy 27 28 14 11 8 12 0 62 21 140
2024 Project management 29 41 12 9 7 1 0 71 17 70
2024 Other services to the public 34 24 16 5 13 5 3 63 20 35
2024 None of the above 18 29 17 10 12 13 1 55 25 130
2022 Client contact centre 22 35 17 0 4 22 0 74 5 40
2022 Health care practitioners 18 44 11 11 5 11 0 70 18 20
2022 Federal regulators 27 32 16 9 7 9 0 64 17 455
2022 Compliance, inspection and enforcement 25 33 17 7 6 11 0 66 14 1065
2022 Communications or public affairs 40 26 12 10 6 4 2 70 17 65
2022 Access to information and privacy 55 19 26 0 0 0 0 74 0 10
2022 Security 15 43 17 18 7 0 0 58 25 15
2022 Science and technology 27 25 18 12 6 11 0 59 20 445
2022 Administration and operations 38 30 15 7 4 5 1 72 12 365
2022 Human resources 44 34 8 6 1 6 1 83 8 225
2022 Financial management 28 40 15 6 4 7 0 74 11 85
2022 Procurement 26 25 25 7 3 11 4 59 11 30
2022 Real property 12 35 16 13 5 20 0 58 22 20
2022 Information management 32 37 10 9 4 8 0 75 14 35
2022 Information technology 40 27 14 6 5 9 0 73 12 115
2022 Internal audit 24 57 0 12 0 7 0 87 13 15
2022 Evaluation 47 26 0 10 11 7 0 78 22 20
2022 Data sciences 27 23 16 10 7 16 0 60 21 30
2022 Policy 24 31 16 13 9 7 0 59 24 125
2022 Project management 33 37 11 5 7 6 0 75 13 85
2022 Other services to the public 21 35 17 9 11 4 3 60 22 45
2022 None of the above 25 34 15 6 8 12 0 67 16 105
2020 Client contact centre 37 22 19 5 9 8 0 64 16 55
2020 Health care practitioners 20 40 0 10 5 25 0 80 20 20
2020 Federal regulators 32 33 14 9 5 7 0 70 15 510
2020 Compliance, inspection and enforcement 28 30 18 8 4 10 1 66 14 1435
2020 Communications or public affairs 51 27 12 4 1 4 0 82 5 70
2020 Access to information and privacy 28 28 28 10 0 7 0 59 11 10
2020 Science and technology 30 29 17 10 4 9 0 65 16 540
2020 Administration and operations 46 33 9 5 1 5 0 84 7 445
2020 Human resources 48 34 9 6 1 2 0 83 7 210
2020 Financial management 33 32 15 6 6 8 0 71 12 85
2020 Procurement 40 33 6 16 5 0 0 73 21 15
2020 Real property 31 27 21 4 6 11 0 65 11 30
2020 Information management 32 42 11 6 2 7 0 79 9 45
2020 Information technology 40 25 13 8 8 5 0 69 17 125
2020 Internal audit 45 18 26 0 4 7 0 68 4 25
2020 Evaluation 46 20 10 10 3 10 0 74 15 25
2020 Data sciences 31 39 11 0 0 19 0 87 0 30
2020 Policy 35 28 12 11 4 10 0 70 17 145
2020 Project management 33 43 10 9 3 1 0 77 12 65
2020 Other services to the public 25 39 17 8 4 8 0 69 12 50
2020 None of the above 35 32 14 7 4 7 0 72 13 155
2019 Client contact centre 18 37 28 5 7 4 2 58 13 60
2019 Health care practitioners 24 33 19 12 3 9 0 63 17 30
2019 Federal regulators 24 33 18 13 7 5 0 60 21 605
2019 Compliance, inspection and enforcement 22 33 21 9 6 10 0 60 16 1370
2019 Communications or public affairs 29 41 12 6 6 7 0 75 12 85
2019 Access to information and privacy 13 46 21 6 13 0 0 59 19 15
2019 Security 8 17 17 25 34 0 0 25 58 10
2019 Science and technology 25 33 19 9 7 7 1 62 17 625
2019 Administration and operations 34 35 14 8 6 3 0 71 14 480
2019 Human resources 34 35 12 9 4 5 0 73 15 245
2019 Financial management 25 33 17 11 8 7 0 62 20 115
2019 Procurement 25 31 19 12 12 0 0 57 25 15
2019 Real property 25 30 8 15 11 11 0 61 29 35
2019 Material management 20 20 10 10 10 30 0 58 28 10
2019 Information management 24 26 14 10 6 19 1 63 20 55
2019 Information technology 24 29 12 17 12 6 0 57 31 110
2019 Internal audit 17 37 25 14 0 7 0 58 15 25
2019 Evaluation 26 36 18 9 6 6 0 65 16 30
2019 Data sciences 31 40 16 6 3 3 0 74 10 30
2019 Policy 28 29 16 16 6 5 0 60 23 130
2019 Project management 18 41 10 20 10 2 0 60 31 60
2019 Other services to the public 40 25 25 8 0 2 0 66 8 45
2019 None of the above 23 30 13 16 5 10 2 61 24 190

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 26 13 16 22 3 0 48 39 30
2024 Health care practitioners 4 28 41 13 8 7 0 34 22 25
2024 Intelligence analysts 13 23 31 27 7 0 0 36 33 30
2024 Federal regulators 16 28 18 14 21 3 0 45 36 480
2024 Compliance, inspection and enforcement 18 27 23 14 14 4 0 47 29 1080
2024 Communications or public affairs 21 28 17 13 18 1 0 50 32 85
2024 Science and technology 18 23 20 16 19 4 0 44 36 460
2024 Administration and operations 31 29 14 11 11 3 1 62 23 385
2024 Human resources 32 32 12 13 10 1 0 65 23 230
2024 Financial management 24 31 16 11 12 4 2 59 25 85
2024 Procurement 36 41 8 7 8 0 0 77 15 25
2024 Real property 12 36 17 10 23 3 0 49 34 35
2024 Information management 13 31 27 16 13 0 0 44 29 40
2024 Information technology 35 22 14 7 15 6 1 61 23 135
2024 Internal audit 36 33 21 11 0 0 0 69 11 20
2024 Evaluation 33 11 22 13 21 0 0 44 34 15
2024 Data sciences 8 39 8 6 26 13 0 54 37 25
2024 Policy 19 28 16 19 16 2 0 48 36 140
2024 Project management 23 33 16 16 11 0 0 57 27 70
2024 Other services to the public 21 23 21 11 19 3 3 46 31 35
2024 None of the above 15 30 18 16 16 5 0 47 34 130
2022 Client contact centre 27 35 8 13 2 14 0 72 18 40
2022 Health care practitioners 0 44 28 14 6 9 0 48 21 20
2022 Federal regulators 22 30 22 14 10 3 0 54 24 455
2022 Compliance, inspection and enforcement 22 31 20 13 10 4 0 56 24 1065
2022 Communications or public affairs 28 34 13 13 8 1 2 64 22 65
2022 Access to information and privacy 23 40 27 10 0 0 0 63 10 10
2022 Security 0 37 24 17 21 0 0 37 38 15
2022 Science and technology 22 30 19 14 11 3 1 53 27 445
2022 Administration and operations 34 28 19 8 8 3 0 64 16 365
2022 Human resources 43 34 10 8 2 2 1 80 10 225
2022 Financial management 25 35 25 6 8 1 0 60 14 85
2022 Procurement 24 39 28 3 0 3 4 67 3 30
2022 Real property 12 39 21 4 9 16 0 60 15 20
2022 Information management 30 36 15 10 4 6 0 70 14 35
2022 Information technology 31 35 11 14 7 1 0 67 21 115
2022 Internal audit 18 59 5 12 6 0 0 77 18 15
2022 Evaluation 42 32 5 0 21 0 0 74 21 20
2022 Data sciences 20 27 24 2 13 13 0 55 17 30
2022 Policy 18 28 20 18 10 6 0 49 30 125
2022 Project management 25 31 13 15 12 3 0 58 29 85
2022 Other services to the public 21 27 15 19 13 6 0 51 34 45
2022 None of the above 22 40 16 7 13 1 1 63 21 105
2020 Client contact centre 36 25 17 11 10 2 0 62 21 55
2020 Health care practitioners 10 60 15 5 10 0 0 70 15 20
2020 Federal regulators 27 36 16 12 8 2 0 64 20 505
2020 Compliance, inspection and enforcement 25 32 21 13 6 3 0 59 19 1435
2020 Communications or public affairs 50 37 5 4 3 1 0 88 7 70
2020 Access to information and privacy 28 28 28 10 7 0 0 55 17 10
2020 Science and technology 26 29 21 14 7 4 0 57 21 535
2020 Administration and operations 43 35 12 5 2 1 0 79 8 450
2020 Human resources 51 31 11 3 3 0 0 83 6 205
2020 Financial management 30 44 13 7 6 0 0 74 13 85
2020 Procurement 35 49 0 11 5 0 0 84 16 15
2020 Real property 17 44 22 8 6 4 0 63 15 30
2020 Information management 34 46 9 9 2 0 0 80 11 45
2020 Information technology 36 23 18 12 11 1 0 59 23 125
2020 Internal audit 34 25 26 4 4 7 0 64 8 25
2020 Evaluation 39 20 14 14 7 7 0 64 22 25
2020 Data sciences 27 40 18 4 0 11 0 76 4 30
2020 Policy 26 36 15 14 6 2 0 64 21 145
2020 Project management 27 47 11 6 9 0 0 74 15 65
2020 Other services to the public 26 38 18 6 12 0 0 64 18 50
2020 None of the above 34 28 19 8 6 4 1 65 15 155
2019 Client contact centre 14 38 30 12 7 0 0 52 19 60
2019 Health care practitioners 24 31 24 15 3 3 0 56 19 30
2019 Federal regulators 20 33 18 17 11 2 0 54 29 600
2019 Compliance, inspection and enforcement 18 31 23 15 10 4 0 50 25 1370
2019 Communications or public affairs 29 41 13 11 4 1 0 71 16 85
2019 Access to information and privacy 19 40 20 14 6 0 0 59 21 15
2019 Security 0 17 17 25 42 0 0 17 67 10
2019 Science and technology 21 31 20 15 10 2 1 54 26 620
2019 Administration and operations 29 36 16 12 6 1 0 66 18 480
2019 Human resources 36 35 13 10 4 2 0 72 14 245
2019 Financial management 22 38 15 14 8 4 0 62 22 115
2019 Procurement 19 25 25 18 12 0 0 44 31 15
2019 Real property 24 39 2 17 9 8 0 69 29 35
2019 Material management 20 30 10 20 0 20 0 62 25 10
2019 Information management 17 37 20 10 7 8 0 59 19 55
2019 Information technology 23 16 12 29 18 1 0 40 48 110
2019 Internal audit 17 22 33 21 7 0 0 39 28 25
2019 Evaluation 26 39 18 12 6 0 0 64 18 30
2019 Data sciences 28 44 16 9 0 3 0 74 10 30
2019 Policy 26 29 22 14 7 1 0 56 22 125
2019 Project management 15 37 17 21 10 0 0 52 31 60
2019 Other services to the public 36 21 23 13 4 2 0 59 18 45
2019 None of the above 19 29 16 20 8 8 0 52 31 185

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 24 20 14 28 8 0 33 45 30
2024 Health care practitioners 4 15 43 27 3 8 0 21 33 25
2024 Intelligence analysts 9 20 24 20 19 7 0 31 43 30
2024 Federal regulators 13 25 19 18 21 4 0 39 41 480
2024 Compliance, inspection and enforcement 15 22 24 17 14 7 0 40 34 1075
2024 Communications or public affairs 19 27 14 19 18 3 0 47 39 85
2024 Science and technology 14 21 22 17 20 7 0 38 39 460
2024 Administration and operations 25 26 17 14 13 5 1 54 28 385
2024 Human resources 26 29 12 15 15 2 0 57 30 230
2024 Financial management 15 25 20 12 17 10 2 45 32 85
2024 Procurement 27 47 8 10 8 0 0 74 18 25
2024 Real property 12 20 17 20 26 6 0 34 48 35
2024 Information management 16 19 31 14 19 0 0 35 34 40
2024 Information technology 26 23 19 8 14 11 0 55 24 135
2024 Internal audit 18 36 31 4 11 0 0 54 15 20
2024 Evaluation 28 11 33 7 21 0 0 39 29 15
2024 Data sciences 8 17 27 9 26 13 0 29 40 25
2024 Policy 15 26 16 16 24 3 0 42 42 140
2024 Project management 14 27 18 27 14 0 0 41 41 70
2024 Other services to the public 14 21 24 20 16 3 3 36 38 35
2024 None of the above 14 16 19 26 16 8 1 32 47 130
2022 Client contact centre 19 37 11 17 3 13 0 64 24 40
2022 Health care practitioners 0 35 25 21 10 9 0 39 34 20
2022 Federal regulators 15 29 23 17 10 6 0 47 29 455
2022 Compliance, inspection and enforcement 16 27 22 16 11 9 0 47 30 1070
2022 Communications or public affairs 19 39 12 20 7 1 2 60 28 65
2022 Access to information and privacy 8 46 26 20 0 0 0 54 20 10
2022 Security 0 28 35 25 13 0 0 28 38 15
2022 Science and technology 18 26 21 17 12 6 0 47 30 445
2022 Administration and operations 26 27 19 14 8 5 0 56 24 365
2022 Human resources 35 35 11 14 2 3 1 72 17 225
2022 Financial management 18 34 26 11 8 2 0 54 20 85
2022 Procurement 17 35 28 14 0 3 4 55 15 30
2022 Real property 4 21 28 19 9 20 0 31 35 20
2022 Information management 23 24 31 7 9 6 0 50 17 35
2022 Information technology 29 29 16 13 10 4 0 60 24 115
2022 Internal audit 12 58 11 6 12 0 0 70 18 15
2022 Evaluation 32 32 10 5 21 0 0 64 26 20
2022 Data sciences 20 25 23 11 7 13 0 52 21 30
2022 Policy 9 23 25 24 16 3 0 33 42 125
2022 Project management 15 29 22 18 12 3 0 46 31 85
2022 Other services to the public 16 26 16 25 11 6 0 44 38 45
2022 None of the above 17 30 23 12 12 6 0 51 25 105
2020 Client contact centre 25 27 15 11 11 10 0 58 25 55
2020 Health care practitioners 10 50 15 10 10 5 0 63 21 20
2020 Federal regulators 20 34 19 16 8 4 0 56 25 510
2020 Compliance, inspection and enforcement 19 31 23 15 7 5 0 53 23 1435
2020 Communications or public affairs 39 36 16 3 4 3 0 77 7 70
2020 Access to information and privacy 0 52 30 10 7 0 0 52 17 10
2020 Science and technology 18 31 21 15 9 5 0 52 26 535
2020 Administration and operations 34 36 15 8 4 4 0 73 12 445
2020 Human resources 35 31 14 14 5 2 0 67 19 205
2020 Financial management 20 35 20 16 9 0 0 55 25 85
2020 Procurement 30 32 17 16 5 0 0 62 21 15
2020 Real property 11 46 19 17 7 0 0 57 25 30
2020 Information management 23 42 14 17 2 2 0 66 20 45
2020 Information technology 24 25 22 11 12 6 0 53 24 125
2020 Internal audit 23 22 26 18 4 7 0 48 23 25
2020 Evaluation 36 24 14 7 14 7 0 64 22 25
2020 Data sciences 25 27 21 19 0 7 0 56 21 30
2020 Policy 19 40 15 18 5 3 0 61 23 145
2020 Project management 18 44 11 18 7 2 0 63 26 65
2020 Other services to the public 21 28 30 8 12 1 0 50 20 50
2020 None of the above 24 29 16 13 9 8 1 58 24 155
2019 Client contact centre 9 33 26 16 11 5 0 44 28 60
2019 Health care practitioners 25 28 16 19 6 6 0 57 27 30
2019 Federal regulators 14 29 21 19 11 5 0 46 32 595
2019 Compliance, inspection and enforcement 13 28 25 18 10 6 0 44 30 1365
2019 Communications or public affairs 21 36 15 13 7 8 0 62 22 85
2019 Access to information and privacy 6 40 20 20 13 0 0 46 34 15
2019 Security 0 17 8 25 50 0 0 17 75 10
2019 Science and technology 16 28 20 18 12 5 1 47 31 625
2019 Administration and operations 23 33 19 14 7 4 0 58 22 475
2019 Human resources 27 30 16 15 7 5 0 60 24 240
2019 Financial management 19 28 17 15 13 8 0 51 30 115
2019 Procurement 19 25 25 6 25 0 0 44 31 15
2019 Real property 16 20 26 16 14 8 0 39 33 35
2019 Material management 20 20 20 0 20 20 0 50 25 10
2019 Information management 11 39 22 9 3 15 0 59 15 55
2019 Information technology 17 18 16 28 19 3 0 35 48 110
2019 Internal audit 14 18 36 26 7 0 0 32 33 25
2019 Evaluation 14 38 18 12 12 6 0 56 25 30
2019 Data sciences 31 31 13 19 3 3 0 64 23 30
2019 Policy 16 28 24 24 7 2 0 44 31 125
2019 Project management 12 34 15 24 14 2 0 46 39 60
2019 Other services to the public 33 19 27 13 8 0 0 52 21 45
2019 None of the above 19 24 20 17 11 10 0 47 31 185

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 29 23 15 17 2 0 44 32 30
2024 Health care practitioners 4 42 18 24 8 4 0 48 33 25
2024 Intelligence analysts 12 35 13 16 20 4 0 49 37 30
2024 Federal regulators 13 29 16 19 21 3 0 43 41 480
2024 Compliance, inspection and enforcement 17 28 21 17 12 4 0 47 31 1080
2024 Communications or public affairs 18 38 12 18 14 1 0 56 32 85
2024 Science and technology 13 25 17 21 20 4 0 40 42 460
2024 Administration and operations 20 38 12 14 13 2 1 60 27 385
2024 Human resources 27 32 11 15 12 3 0 61 27 230
2024 Financial management 18 27 14 21 15 3 2 47 38 85
2024 Procurement 23 40 16 14 8 0 0 62 22 25
2024 Real property 17 24 10 17 26 6 0 43 46 35
2024 Information management 17 37 11 18 15 2 0 55 34 40
2024 Information technology 25 32 19 8 13 3 0 59 21 135
2024 Internal audit 0 33 19 44 4 0 0 33 48 20
2024 Evaluation 23 21 22 13 21 0 0 44 34 15
2024 Data sciences 11 35 10 8 27 9 0 51 38 25
2024 Policy 16 21 18 23 21 1 0 37 44 140
2024 Project management 12 35 20 17 16 0 0 47 33 70
2024 Other services to the public 15 25 26 15 14 3 3 42 31 35
2024 None of the above 14 21 20 21 19 5 1 36 43 130
2022 Client contact centre 34 29 16 14 7 0 0 63 20 40
2022 Health care practitioners 0 45 14 29 6 6 0 48 37 20
2022 Federal regulators 16 32 19 18 10 4 0 50 30 455
2022 Compliance, inspection and enforcement 18 34 18 14 11 4 0 55 26 1070
2022 Communications or public affairs 23 39 11 17 9 1 0 63 26 65
2022 Access to information and privacy 18 65 8 9 0 0 0 84 9 10
2022 Security 0 36 18 18 27 0 0 36 45 15
2022 Science and technology 17 32 17 20 11 3 0 51 32 445
2022 Administration and operations 23 33 19 14 8 3 0 58 22 365
2022 Human resources 39 30 13 11 4 2 0 71 16 225
2022 Financial management 15 40 21 16 7 1 0 56 23 85
2022 Procurement 14 42 21 17 0 3 4 60 18 30
2022 Real property 4 8 24 36 13 15 0 14 58 20
2022 Information management 29 40 14 12 6 0 0 68 18 35
2022 Information technology 27 28 15 16 10 4 0 58 27 115
2022 Internal audit 20 63 6 11 0 0 0 83 11 15
2022 Evaluation 25 40 14 5 16 0 0 65 21 20
2022 Data sciences 11 32 24 9 7 16 0 52 20 30
2022 Policy 9 27 26 25 11 1 0 37 37 125
2022 Project management 19 28 23 17 8 5 0 50 27 85
2022 Other services to the public 20 33 20 11 16 0 0 53 26 45
2022 None of the above 17 28 27 13 13 1 0 46 26 105
2020 Client contact centre 27 25 27 8 7 7 0 56 16 55
2020 Health care practitioners 10 58 10 11 10 0 0 68 21 20
2020 Federal regulators 21 34 20 14 9 3 0 57 23 510
2020 Compliance, inspection and enforcement 21 35 19 15 7 3 0 58 23 1435
2020 Communications or public affairs 38 40 14 4 3 1 0 79 7 70
2020 Access to information and privacy 10 35 20 28 7 0 0 45 35 10
2020 Science and technology 18 37 18 15 9 3 0 57 24 535
2020 Administration and operations 32 40 14 9 3 1 0 73 13 450
2020 Human resources 33 39 9 13 4 1 0 73 18 210
2020 Financial management 25 29 15 17 12 1 0 55 29 85
2020 Procurement 35 44 11 11 0 0 0 79 11 15
2020 Real property 16 49 15 4 16 0 0 65 20 30
2020 Information management 25 45 11 15 4 0 0 69 20 45
2020 Information technology 24 27 19 12 12 6 0 54 26 125
2020 Internal audit 18 34 34 11 4 0 0 52 14 25
2020 Evaluation 32 47 3 14 0 3 0 82 14 25
2020 Data sciences 25 42 14 12 0 7 0 72 13 30
2020 Policy 16 39 19 19 8 0 0 55 27 145
2020 Project management 14 47 15 15 9 0 0 61 24 65
2020 Other services to the public 24 32 27 7 10 0 0 56 18 50
2020 None of the above 26 28 22 11 7 4 1 57 20 155
2019 Client contact centre 12 30 34 17 5 2 0 43 23 60
2019 Health care practitioners 18 31 27 12 9 3 0 50 22 30
2019 Federal regulators 15 27 20 22 13 2 0 43 36 600
2019 Compliance, inspection and enforcement 13 30 23 18 12 4 0 45 31 1375
2019 Communications or public affairs 28 30 18 11 9 3 0 61 21 85
2019 Access to information and privacy 6 29 26 26 13 0 0 35 39 15
2019 Security 0 8 17 17 58 0 0 8 75 10
2019 Science and technology 17 29 20 18 13 3 0 48 32 625
2019 Administration and operations 20 34 18 17 9 2 0 55 27 480
2019 Human resources 26 31 16 20 5 2 0 58 26 245
2019 Financial management 15 32 17 18 12 5 0 50 32 115
2019 Procurement 19 44 13 18 6 0 0 63 25 15
2019 Real property 11 39 18 15 9 8 0 54 26 35
2019 Material management 20 30 10 20 0 20 0 62 25 10
2019 Information management 14 33 13 23 11 6 0 50 36 55
2019 Information technology 20 17 15 22 24 2 0 38 47 110
2019 Internal audit 14 29 18 33 7 0 0 42 40 25
2019 Evaluation 9 39 18 9 19 6 0 51 29 30
2019 Data sciences 12 47 13 22 3 3 0 61 26 30
2019 Policy 16 18 20 28 15 3 0 35 44 130
2019 Project management 8 33 15 24 18 2 0 42 42 60
2019 Other services to the public 33 23 21 17 6 0 0 56 23 45
2019 None of the above 17 24 19 18 13 9 0 45 35 190
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 23 15 20 20 0 0 45 40 30
2024 Health care practitioners 27 21 21 20 12 0 0 48 32 25
2024 Intelligence analysts 37 19 30 11 3 0 0 56 13 30
2024 Federal regulators 22 33 16 12 17 0 0 55 29 480
2024 Compliance, inspection and enforcement 21 31 21 15 11 0 0 53 26 1075
2024 Communications or public affairs 28 42 9 9 12 0 0 70 21 80
2024 Science and technology 28 31 18 14 9 0 0 59 23 460
2024 Administration and operations 36 34 14 9 8 0 0 70 16 385
2024 Human resources 48 31 8 6 7 0 0 79 13 230
2024 Financial management 30 32 15 10 13 0 0 62 23 85
2024 Procurement 41 47 12 0 0 0 0 88 0 25
2024 Real property 23 39 16 8 15 0 0 62 23 35
2024 Information management 34 24 21 12 9 0 0 58 21 40
2024 Information technology 37 36 13 8 6 0 1 73 14 135
2024 Internal audit 43 48 9 0 0 0 0 91 0 20
2024 Evaluation 34 46 0 7 7 0 5 85 15 15
2024 Data sciences 25 45 14 12 0 4 0 73 13 25
2024 Policy 30 34 12 16 7 0 0 65 23 140
2024 Project management 35 34 16 10 4 0 0 69 14 70
2024 Other services to the public 15 25 32 16 11 0 0 40 27 35
2024 None of the above 23 30 24 10 12 0 0 54 22 130
2022 Client contact centre 29 32 15 11 13 0 0 61 24 40
2022 Health care practitioners 24 31 29 10 6 0 0 54 16 20
2022 Federal regulators 24 35 19 12 9 0 0 60 21 455
2022 Compliance, inspection and enforcement 22 33 22 12 9 1 0 56 22 1065
2022 Communications or public affairs 45 31 9 5 10 0 0 76 15 65
2022 Access to information and privacy 22 59 19 0 0 0 0 81 0 10
2022 Security 25 42 20 7 6 0 0 67 13 15
2022 Science and technology 30 29 17 15 10 0 0 59 24 445
2022 Administration and operations 41 30 14 7 7 0 0 72 14 365
2022 Human resources 55 31 8 5 1 0 0 86 6 225
2022 Financial management 30 37 24 5 4 0 0 67 9 85
2022 Procurement 27 29 26 19 0 0 0 56 19 30
2022 Real property 22 37 12 13 10 7 0 63 24 20
2022 Information management 54 30 12 4 0 0 0 84 4 35
2022 Information technology 39 38 7 11 5 0 0 77 16 115
2022 Internal audit 41 59 0 0 0 0 0 100 0 15
2022 Evaluation 42 33 14 5 5 0 0 75 11 20
2022 Data sciences 35 52 5 2 5 0 0 88 7 30
2022 Policy 24 41 13 13 9 0 0 66 22 125
2022 Project management 54 24 12 6 4 0 0 78 10 85
2022 Other services to the public 27 35 17 3 17 0 1 63 21 45
2022 None of the above 22 46 13 11 8 0 0 68 19 105
2020 Client contact centre 30 31 17 13 9 0 0 60 22 55
2020 Health care practitioners 14 48 9 24 5 0 0 62 29 20
2020 Federal regulators 25 39 17 11 8 0 0 64 19 510
2020 Compliance, inspection and enforcement 24 38 18 13 7 0 0 62 20 1440
2020 Communications or public affairs 47 39 5 7 1 0 0 87 8 70
2020 Access to information and privacy 30 28 28 7 7 0 0 58 15 10
2020 Science and technology 26 37 21 11 6 0 0 63 17 540
2020 Administration and operations 45 34 8 8 5 0 0 80 12 450
2020 Human resources 47 34 8 8 4 0 0 80 12 210
2020 Financial management 29 45 13 9 5 0 0 73 14 85
2020 Procurement 22 38 24 5 11 0 0 60 16 15
2020 Real property 32 36 15 15 2 0 0 68 17 30
2020 Information management 36 40 13 9 2 0 0 76 11 45
2020 Information technology 31 35 16 9 6 2 1 68 16 125
2020 Internal audit 47 39 11 0 4 0 0 86 4 25
2020 Evaluation 59 24 14 0 3 0 0 83 3 25
2020 Data sciences 38 30 18 7 7 0 0 68 14 30
2020 Policy 33 39 11 15 2 0 0 71 18 145
2020 Project management 38 40 9 9 4 0 0 78 13 65
2020 Other services to the public 27 21 18 20 12 0 2 49 33 50
2020 None of the above 26 39 17 10 8 1 0 65 18 155
2019 Client contact centre 21 33 22 17 7 0 0 54 24 60
2019 Health care practitioners 15 42 15 21 6 0 0 57 27 30
2019 Federal regulators 23 36 16 15 10 0 0 59 26 605
2019 Compliance, inspection and enforcement 18 36 20 16 9 0 0 54 26 1370
2019 Communications or public affairs 38 32 8 16 6 0 0 70 23 85
2019 Access to information and privacy 19 40 27 0 14 0 0 59 14 15
2019 Security 17 42 8 8 25 0 0 58 33 10
2019 Science and technology 23 40 17 14 5 0 0 64 19 620
2019 Administration and operations 35 40 11 8 5 0 0 76 13 480
2019 Human resources 43 36 7 9 5 1 0 79 14 240
2019 Financial management 23 47 16 9 4 0 0 71 13 115
2019 Procurement 13 50 25 13 0 0 0 63 13 15
2019 Real property 35 29 20 15 0 0 0 64 15 35
2019 Material management 30 40 20 10 0 0 0 70 10 10
2019 Information management 32 43 13 9 2 0 0 76 11 55
2019 Information technology 20 37 22 14 6 0 1 57 21 110
2019 Internal audit 25 57 11 8 0 0 0 82 8 25
2019 Evaluation 32 44 9 12 3 0 0 76 15 30
2019 Data sciences 35 34 25 6 0 0 0 69 6 30
2019 Policy 23 47 16 8 7 0 0 70 14 125
2019 Project management 27 42 10 14 7 0 0 69 21 60
2019 Other services to the public 33 27 18 16 6 0 0 61 21 45
2019 None of the above 26 37 15 15 6 0 1 63 22 185

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 43 15 2 14 0 0 69 16 30
2024 Health care practitioners 10 67 12 8 3 0 0 77 11 25
2024 Intelligence analysts 34 47 10 6 3 0 0 81 9 30
2024 Federal regulators 28 43 10 14 6 0 0 70 20 480
2024 Compliance, inspection and enforcement 29 44 13 9 5 0 0 73 15 1075
2024 Communications or public affairs 30 42 7 12 9 0 0 72 21 85
2024 Science and technology 37 43 8 10 3 0 0 80 13 460
2024 Administration and operations 39 44 7 6 3 0 0 83 9 385
2024 Human resources 51 33 5 8 3 0 0 84 11 230
2024 Financial management 36 43 7 10 4 0 0 79 14 85
2024 Procurement 52 35 9 0 0 4 0 91 0 25
2024 Real property 20 49 13 13 5 0 0 68 18 35
2024 Information management 32 41 10 17 0 0 0 73 17 40
2024 Information technology 35 44 10 6 6 0 0 78 11 135
2024 Internal audit 67 29 4 0 0 0 0 96 0 20
2024 Evaluation 33 31 0 31 0 0 5 68 32 15
2024 Data sciences 24 42 4 28 3 0 0 65 30 25
2024 Policy 38 35 8 16 3 0 0 73 19 140
2024 Project management 35 38 9 10 7 0 0 74 17 70
2024 Other services to the public 24 54 5 15 2 0 0 78 17 35
2024 None of the above 35 45 5 7 8 0 0 80 15 130
2022 Client contact centre 34 45 13 6 1 0 0 79 8 40
2022 Health care practitioners 35 56 6 4 0 0 0 90 4 20
2022 Federal regulators 34 46 8 7 5 0 0 80 12 455
2022 Compliance, inspection and enforcement 30 45 11 11 3 0 0 75 14 1065
2022 Communications or public affairs 34 49 4 9 3 0 0 83 12 65
2022 Access to information and privacy 40 52 0 8 0 0 0 92 8 10
2022 Security 7 61 20 12 0 0 0 68 12 15
2022 Science and technology 40 41 7 8 4 0 0 81 12 445
2022 Administration and operations 36 43 11 7 3 0 0 79 10 365
2022 Human resources 51 33 5 9 1 0 0 85 11 225
2022 Financial management 41 48 5 3 2 0 0 90 5 85
2022 Procurement 62 27 4 0 7 0 0 89 7 30
2022 Real property 37 45 0 9 10 0 0 82 18 20
2022 Information management 42 34 20 0 5 0 0 75 5 35
2022 Information technology 38 40 9 9 4 0 0 78 13 115
2022 Internal audit 60 40 0 0 0 0 0 100 0 15
2022 Evaluation 52 33 5 5 5 0 0 85 10 20
2022 Data sciences 40 43 3 14 0 0 0 83 14 30
2022 Policy 30 46 9 13 3 0 0 75 16 125
2022 Project management 29 47 7 13 3 0 0 77 16 85
2022 Other services to the public 25 53 11 6 5 0 0 78 11 45
2022 None of the above 34 45 9 7 4 1 0 80 11 105
2020 Client contact centre 28 34 17 14 7 0 0 61 21 55
2020 Health care practitioners 28 48 9 9 5 0 0 76 14 20
2020 Federal regulators 31 43 12 10 4 0 0 74 14 505
2020 Compliance, inspection and enforcement 31 46 13 8 3 0 0 76 10 1425
2020 Communications or public affairs 32 44 11 13 0 0 0 76 13 70
2020 Access to information and privacy 30 55 15 0 0 0 0 85 0 10
2020 Science and technology 34 44 12 8 2 0 0 78 10 535
2020 Administration and operations 42 39 9 7 3 0 0 82 9 445
2020 Human resources 46 34 8 8 3 0 0 81 11 210
2020 Financial management 38 42 8 10 1 0 0 80 11 85
2020 Procurement 40 33 5 11 11 0 0 73 21 15
2020 Real property 31 46 15 5 4 0 0 77 9 30
2020 Information management 27 55 9 9 0 0 0 82 9 45
2020 Information technology 35 33 14 10 8 1 0 68 18 125
2020 Internal audit 25 64 0 11 0 0 0 89 11 25
2020 Evaluation 31 52 10 3 3 0 0 83 7 25
2020 Data sciences 31 46 19 4 0 0 0 77 4 30
2020 Policy 28 43 14 11 4 0 0 72 14 145
2020 Project management 27 43 12 15 3 0 0 70 18 65
2020 Other services to the public 33 45 12 7 4 0 0 77 11 50
2020 None of the above 35 39 10 10 5 0 1 74 15 155
2019 Client contact centre 20 48 24 3 6 0 0 67 9 55
2019 Health care practitioners 18 46 18 18 0 0 0 64 18 30
2019 Federal regulators 29 41 12 11 7 0 0 70 18 600
2019 Compliance, inspection and enforcement 24 47 13 11 5 0 0 71 16 1365
2019 Communications or public affairs 32 36 10 15 8 0 0 68 23 85
2019 Access to information and privacy 25 61 13 0 0 0 0 87 0 15
2019 Security 8 58 8 25 0 0 0 67 25 10
2019 Science and technology 32 42 13 10 3 0 0 74 13 620
2019 Administration and operations 33 43 11 9 3 0 0 77 12 475
2019 Human resources 41 36 5 12 5 0 0 78 17 240
2019 Financial management 31 47 11 8 3 0 0 77 12 115
2019 Procurement 19 56 12 6 6 0 0 75 12 15
2019 Real property 30 50 11 7 2 0 0 80 9 35
2019 Material management 20 30 19 31 0 0 0 50 31 10
2019 Information management 36 46 11 6 1 0 0 82 7 55
2019 Information technology 18 44 22 14 3 0 0 61 17 110
2019 Internal audit 18 39 29 15 0 0 0 57 15 25
2019 Evaluation 18 51 19 9 3 0 0 69 12 30
2019 Data sciences 10 68 9 13 0 0 0 78 13 30
2019 Policy 22 45 11 14 7 0 0 68 21 125
2019 Project management 22 39 10 20 9 0 0 61 29 60
2019 Other services to the public 38 36 18 6 2 0 0 74 8 45
2019 None of the above 23 45 12 15 3 0 1 69 19 185

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 27 9 8 20 0 0 63 28 30
2024 Health care practitioners 30 22 30 15 4 0 0 52 19 25
2024 Intelligence analysts 57 21 14 9 0 0 0 77 9 30
2024 Federal regulators 42 31 9 9 8 0 0 73 17 480
2024 Compliance, inspection and enforcement 39 34 12 7 7 0 0 73 14 1080
2024 Communications or public affairs 54 34 5 2 5 0 0 88 7 85
2024 Science and technology 44 32 11 7 6 0 0 76 13 460
2024 Administration and operations 53 32 8 5 3 0 0 85 8 385
2024 Human resources 57 21 8 10 4 0 0 78 14 230
2024 Financial management 46 26 14 5 10 0 0 71 14 85
2024 Procurement 65 26 8 0 0 0 0 92 0 25
2024 Real property 45 19 24 5 7 0 0 64 12 30
2024 Information management 49 35 8 3 2 3 0 87 5 40
2024 Information technology 52 31 8 4 5 0 0 83 9 135
2024 Internal audit 64 18 7 11 0 0 0 82 11 20
2024 Evaluation 37 29 5 17 7 0 5 70 25 15
2024 Data sciences 57 24 8 7 5 0 0 81 11 25
2024 Policy 48 30 8 9 3 0 1 80 12 140
2024 Project management 62 22 6 6 4 0 0 83 10 70
2024 Other services to the public 46 22 3 22 5 2 0 70 27 35
2024 None of the above 43 32 10 9 4 1 1 76 14 130
2022 Client contact centre 45 32 11 4 9 0 0 77 12 40
2022 Health care practitioners 40 28 26 5 0 0 0 68 5 20
2022 Federal regulators 40 34 13 8 6 0 0 73 14 455
2022 Compliance, inspection and enforcement 40 32 14 8 5 0 0 73 12 1065
2022 Communications or public affairs 51 34 5 6 4 0 0 85 11 65
2022 Access to information and privacy 48 42 0 10 0 0 0 90 10 10
2022 Security 51 22 14 13 0 0 0 73 13 15
2022 Science and technology 40 36 8 10 6 1 0 77 16 445
2022 Administration and operations 52 31 7 4 5 1 0 84 9 365
2022 Human resources 67 16 8 8 1 0 1 83 9 225
2022 Financial management 44 38 12 5 1 0 0 82 6 85
2022 Procurement 49 34 4 14 0 0 0 83 14 30
2022 Real property 22 37 20 8 12 0 0 60 20 20
2022 Information management 52 38 3 0 3 5 0 95 3 35
2022 Information technology 46 32 7 4 9 1 1 80 14 115
2022 Internal audit 71 29 0 0 0 0 0 100 0 15
2022 Evaluation 58 20 0 11 5 5 0 83 17 20
2022 Data sciences 60 28 10 0 2 0 0 88 2 30
2022 Policy 36 41 11 8 4 0 0 76 12 125
2022 Project management 53 30 4 8 5 0 0 83 13 85
2022 Other services to the public 43 26 17 2 8 2 1 72 10 45
2022 None of the above 37 39 9 7 9 0 0 76 15 105
2020 Client contact centre 29 34 18 11 7 0 2 63 19 55
2020 Health care practitioners 30 35 20 10 5 0 0 65 15 20
2020 Federal regulators 46 32 11 5 5 0 0 78 11 510
2020 Compliance, inspection and enforcement 42 33 13 7 5 0 0 75 12 1440
2020 Communications or public affairs 63 24 7 5 1 0 0 87 7 70
2020 Access to information and privacy 65 17 10 7 0 0 0 83 7 10
2020 Science and technology 36 41 11 8 4 0 0 78 11 535
2020 Administration and operations 59 27 7 5 2 0 0 86 7 445
2020 Human resources 61 20 8 9 3 0 0 80 12 205
2020 Financial management 43 35 16 3 2 0 0 78 6 85
2020 Procurement 73 11 6 11 0 0 0 84 11 15
2020 Real property 31 38 14 11 6 0 0 69 17 30
2020 Information management 38 40 9 9 2 2 0 79 11 45
2020 Information technology 42 35 16 4 2 2 0 79 5 125
2020 Internal audit 52 29 4 16 0 0 0 81 16 25
2020 Evaluation 63 30 3 0 3 0 0 93 3 25
2020 Data sciences 49 40 7 4 0 0 0 89 4 30
2020 Policy 51 28 10 7 5 0 0 79 11 145
2020 Project management 49 33 9 7 1 0 0 82 9 65
2020 Other services to the public 38 33 19 4 6 0 0 72 9 50
2020 None of the above 44 30 11 7 8 0 0 74 15 150
2019 Client contact centre 38 29 23 7 3 0 0 66 10 60
2019 Health care practitioners 30 30 18 21 0 0 0 61 21 30
2019 Federal regulators 41 30 14 10 5 0 0 71 14 605
2019 Compliance, inspection and enforcement 35 36 14 7 7 1 0 72 14 1365
2019 Communications or public affairs 51 28 3 11 7 0 0 79 17 85
2019 Access to information and privacy 45 28 20 7 0 0 0 73 7 15
2019 Security 34 50 8 0 8 0 0 83 8 10
2019 Science and technology 38 33 15 8 6 1 0 72 13 625
2019 Administration and operations 49 30 9 8 3 0 1 80 11 480
2019 Human resources 58 21 7 7 7 0 0 79 14 245
2019 Financial management 47 33 9 7 2 1 2 82 10 115
2019 Procurement 50 19 19 6 6 0 0 69 12 15
2019 Real property 37 37 12 9 4 0 0 74 14 35
2019 Material management 40 19 10 20 0 10 0 67 23 10
2019 Information management 54 26 8 11 1 0 0 80 13 55
2019 Information technology 36 37 14 4 7 1 0 74 12 110
2019 Internal audit 47 28 10 14 0 0 0 75 14 25
2019 Evaluation 32 39 15 9 6 0 0 71 15 30
2019 Data sciences 32 40 15 13 0 0 0 72 13 30
2019 Policy 44 29 17 8 2 0 0 73 10 130
2019 Project management 53 23 8 7 7 0 2 78 14 60
2019 Other services to the public 48 27 5 14 5 0 0 75 19 45
2019 None of the above 41 32 11 8 6 1 1 74 15 185

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 31 18 27 10 0 0 45 37 30
2024 Health care practitioners 11 36 12 26 15 0 0 47 41 25
2024 Intelligence analysts 26 44 10 6 14 0 0 70 20 30
2024 Federal regulators 19 34 16 19 13 0 0 53 31 480
2024 Compliance, inspection and enforcement 20 40 14 17 9 0 0 60 26 1075
2024 Communications or public affairs 33 40 11 9 7 0 0 73 16 85
2024 Science and technology 29 39 13 12 6 0 1 69 18 460
2024 Administration and operations 31 38 10 12 8 0 1 70 20 385
2024 Human resources 39 35 7 11 7 0 1 74 18 230
2024 Financial management 35 33 5 19 7 0 1 69 26 85
2024 Procurement 46 26 16 12 0 0 0 72 12 25
2024 Real property 33 24 8 18 18 0 0 57 35 35
2024 Information management 32 33 7 18 10 0 0 65 28 40
2024 Information technology 28 39 10 17 4 0 1 68 22 135
2024 Internal audit 55 38 0 7 0 0 0 93 7 20
2024 Evaluation 55 16 6 17 7 0 0 71 24 15
2024 Data sciences 14 72 8 6 0 0 0 86 6 25
2024 Policy 18 33 11 26 12 0 0 51 38 140
2024 Project management 27 42 19 7 5 0 0 69 12 70
2024 Other services to the public 16 36 19 12 17 0 0 52 29 35
2024 None of the above 27 34 15 10 12 0 2 62 23 130
2022 Client contact centre 31 40 10 14 4 0 0 71 18 40
2022 Health care practitioners 23 51 21 5 0 0 0 73 5 20
2022 Federal regulators 23 38 13 17 9 0 0 61 26 455
2022 Compliance, inspection and enforcement 20 38 13 17 11 1 0 58 28 1065
2022 Communications or public affairs 39 42 8 9 2 0 0 81 11 65
2022 Access to information and privacy 47 25 0 9 19 0 0 72 28 10
2022 Security 17 26 19 18 13 0 6 46 34 15
2022 Science and technology 35 37 11 12 5 0 0 72 17 445
2022 Administration and operations 29 43 11 12 5 0 0 72 17 365
2022 Human resources 52 33 9 5 1 0 0 85 6 225
2022 Financial management 34 44 9 11 2 0 0 78 13 85
2022 Procurement 38 32 12 8 7 0 3 72 15 30
2022 Real property 40 47 4 10 0 0 0 87 10 20
2022 Information management 18 55 13 9 2 0 2 75 12 35
2022 Information technology 34 35 21 5 6 0 0 69 10 115
2022 Internal audit 45 44 6 5 0 0 0 89 5 15
2022 Evaluation 60 14 5 16 5 0 0 74 22 20
2022 Data sciences 30 46 14 7 3 0 0 77 9 30
2022 Policy 20 49 13 11 6 0 0 69 17 125
2022 Project management 25 44 11 15 4 0 0 69 19 85
2022 Other services to the public 27 36 9 7 20 0 0 63 28 45
2022 None of the above 28 36 16 9 10 0 0 64 19 105
2020 Client contact centre 22 44 10 20 4 0 0 66 24 55
2020 Health care practitioners 33 33 5 29 0 0 0 66 29 20
2020 Federal regulators 23 40 13 17 7 0 0 63 24 505
2020 Compliance, inspection and enforcement 25 41 14 15 6 0 0 66 20 1430
2020 Communications or public affairs 46 33 15 5 1 0 0 78 7 70
2020 Access to information and privacy 17 28 0 35 10 0 10 50 50 10
2020 Science and technology 34 43 9 10 3 0 0 78 13 535
2020 Administration and operations 39 41 7 9 2 0 1 81 11 450
2020 Human resources 44 33 12 9 2 0 0 77 11 205
2020 Financial management 41 34 9 15 1 0 0 75 16 85
2020 Procurement 38 46 5 11 0 0 0 84 11 15
2020 Real property 39 37 15 9 0 0 0 76 9 30
2020 Information management 41 42 6 9 0 0 2 85 9 45
2020 Information technology 34 27 17 12 9 0 1 61 22 125
2020 Internal audit 47 42 11 0 0 0 0 89 0 25
2020 Evaluation 42 41 7 10 0 0 0 83 10 25
2020 Data sciences 21 32 17 19 11 0 0 54 30 30
2020 Policy 19 50 15 13 3 0 0 68 17 145
2020 Project management 33 35 17 12 3 0 0 68 15 65
2020 Other services to the public 27 34 10 24 4 0 0 61 29 50
2020 None of the above 36 38 13 9 5 0 0 73 14 155
2019 Client contact centre 12 44 20 14 9 0 0 57 23 55
2019 Health care practitioners 24 33 6 30 6 0 0 57 37 30
2019 Federal regulators 19 35 14 21 12 0 0 53 33 605
2019 Compliance, inspection and enforcement 17 40 15 18 10 0 0 57 28 1370
2019 Communications or public affairs 32 37 12 15 3 0 1 70 18 85
2019 Access to information and privacy 13 45 13 14 14 0 0 58 29 15
2019 Security 25 42 8 17 8 0 0 67 25 10
2019 Science and technology 36 36 12 12 4 0 0 73 16 620
2019 Administration and operations 25 41 15 14 4 0 0 67 19 475
2019 Human resources 29 39 13 14 5 0 0 68 19 245
2019 Financial management 35 41 8 13 3 0 0 75 17 115
2019 Procurement 32 31 19 12 6 0 0 63 19 15
2019 Real property 40 42 4 11 2 0 0 82 14 35
2019 Material management 10 60 20 0 10 0 0 70 10 10
2019 Information management 25 38 17 13 5 0 0 64 19 55
2019 Information technology 22 27 26 20 6 0 0 49 25 110
2019 Internal audit 21 39 7 30 3 0 0 60 33 25
2019 Evaluation 29 29 18 21 3 0 0 58 24 30
2019 Data sciences 15 47 22 15 0 0 0 63 15 30
2019 Policy 13 40 19 22 6 0 0 53 28 130
2019 Project management 18 44 15 12 12 0 0 62 24 60
2019 Other services to the public 22 32 19 13 13 0 0 54 27 45
2019 None of the above 25 37 18 12 7 0 2 63 19 185

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 20 22 4 16 0 0 58 20 30
2024 Health care practitioners 26 41 29 0 4 0 0 68 4 25
2024 Intelligence analysts 60 14 20 6 0 0 0 74 6 30
2024 Federal regulators 47 26 14 5 7 1 0 74 12 480
2024 Compliance, inspection and enforcement 44 29 13 6 5 1 1 75 12 1080
2024 Communications or public affairs 62 26 5 1 3 1 1 90 5 80
2024 Science and technology 47 27 12 6 5 2 1 76 11 460
2024 Administration and operations 59 25 9 2 4 0 1 84 6 385
2024 Human resources 59 20 6 6 3 3 3 84 9 230
2024 Financial management 51 21 10 4 10 2 2 75 14 85
2024 Procurement 57 36 0 4 0 0 3 96 4 25
2024 Real property 48 16 13 3 10 3 8 71 14 30
2024 Information management 61 21 13 3 0 3 0 84 3 40
2024 Information technology 64 22 8 4 2 1 1 87 6 135
2024 Internal audit 92 8 0 0 0 0 0 100 0 20
2024 Evaluation 50 22 11 0 7 11 0 80 8 15
2024 Data sciences 65 17 11 8 0 0 0 82 8 25
2024 Policy 61 21 10 4 2 0 1 83 6 140
2024 Project management 61 23 7 5 3 1 0 85 7 70
2024 Other services to the public 41 27 11 7 14 0 0 69 21 35
2024 None of the above 46 25 13 9 3 2 1 73 13 130
2022 Client contact centre 45 25 12 4 8 4 2 74 13 40
2022 Health care practitioners 48 25 16 10 0 0 0 73 10 20
2022 Federal regulators 46 27 14 5 6 1 1 75 11 455
2022 Compliance, inspection and enforcement 44 27 15 6 4 2 1 74 10 1065
2022 Communications or public affairs 61 28 4 2 3 0 1 91 6 65
2022 Access to information and privacy 66 9 25 0 0 0 0 75 0 10
2022 Security 43 27 22 0 7 0 0 70 7 15
2022 Science and technology 45 28 12 8 5 2 1 75 13 445
2022 Administration and operations 54 23 12 3 5 2 0 79 8 365
2022 Human resources 67 19 7 2 1 1 2 89 4 225
2022 Financial management 49 32 11 3 4 0 0 81 7 85
2022 Procurement 60 22 8 7 0 0 3 85 7 30
2022 Real property 36 19 18 0 8 4 15 67 10 20
2022 Information management 66 25 2 0 3 2 2 95 3 35
2022 Information technology 54 23 12 3 4 3 0 81 7 115
2022 Internal audit 60 40 0 0 0 0 0 100 0 15
2022 Evaluation 64 14 12 0 5 5 0 82 6 20
2022 Data sciences 59 32 6 2 0 0 0 92 2 30
2022 Policy 50 21 15 8 4 2 0 72 12 125
2022 Project management 63 20 7 5 5 0 0 83 9 85
2022 Other services to the public 47 27 10 2 8 2 4 78 11 45
2022 None of the above 36 44 5 8 7 1 0 81 14 105
2020 Client contact centre 33 35 16 4 9 2 2 71 13 55
2020 Health care practitioners 33 48 14 5 0 0 0 81 5 20
2020 Federal regulators 49 28 12 5 4 1 0 78 10 510
2020 Compliance, inspection and enforcement 44 29 15 5 5 1 1 74 11 1435
2020 Communications or public affairs 68 15 10 3 1 3 0 85 4 70
2020 Access to information and privacy 72 10 10 0 7 0 0 83 7 10
2020 Science and technology 45 29 14 6 4 1 1 76 10 535
2020 Administration and operations 62 22 8 4 2 1 1 86 6 450
2020 Human resources 64 16 10 5 4 0 1 81 9 205
2020 Financial management 55 25 9 5 5 0 1 81 9 85
2020 Procurement 67 13 0 13 7 0 0 80 20 15
2020 Real property 47 23 19 8 3 0 0 70 10 30
2020 Information management 47 35 6 9 0 0 3 84 9 45
2020 Information technology 50 29 15 2 2 2 1 81 4 125
2020 Internal audit 67 22 7 0 0 4 0 92 0 25
2020 Evaluation 73 14 7 0 3 0 3 89 4 25
2020 Data sciences 56 28 8 4 4 0 0 84 7 30
2020 Policy 53 23 13 4 4 3 0 79 8 145
2020 Project management 54 26 7 4 7 1 0 81 12 65
2020 Other services to the public 36 20 17 9 10 4 4 61 21 50
2020 None of the above 47 26 10 8 6 2 1 75 14 150

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 32 19 17 17 2 0 45 35 30
2024 Health care practitioners 3 31 28 23 15 0 0 35 37 25
2024 Intelligence analysts 21 16 35 18 11 0 0 37 28 30
2024 Federal regulators 14 27 19 19 20 1 0 42 39 480
2024 Compliance, inspection and enforcement 17 29 24 13 13 2 0 48 27 1080
2024 Communications or public affairs 29 28 14 18 10 1 0 58 28 85
2024 Science and technology 16 28 19 18 17 2 0 45 35 460
2024 Administration and operations 23 34 16 13 10 4 0 59 24 385
2024 Human resources 24 30 17 18 7 3 0 56 26 230
2024 Financial management 20 31 15 19 13 1 0 52 33 85
2024 Procurement 38 33 10 11 4 0 3 73 16 25
2024 Real property 12 33 23 15 15 2 0 46 31 35
2024 Information management 22 31 28 6 13 0 0 53 19 40
2024 Information technology 24 37 14 12 9 2 2 63 22 135
2024 Internal audit 44 37 13 7 0 0 0 81 7 20
2024 Evaluation 17 33 0 13 22 16 0 59 41 15
2024 Data sciences 17 45 11 22 5 0 0 62 27 25
2024 Policy 12 26 19 23 20 1 0 38 43 140
2024 Project management 23 28 19 23 8 0 0 50 30 70
2024 Other services to the public 3 37 30 17 13 0 0 40 30 35
2024 None of the above 17 21 24 21 14 3 1 39 36 130
2022 Client contact centre 28 21 25 15 9 1 0 50 25 40
2022 Health care practitioners 18 23 25 30 5 0 0 40 34 20
2022 Federal regulators 19 33 18 17 11 1 0 53 28 455
2022 Compliance, inspection and enforcement 18 33 20 14 11 3 0 53 26 1070
2022 Communications or public affairs 30 43 9 9 6 1 2 76 15 65
2022 Access to information and privacy 23 57 20 0 0 0 0 80 0 10
2022 Security 20 14 16 29 20 0 0 34 49 15
2022 Science and technology 17 33 18 15 16 1 0 50 31 445
2022 Administration and operations 29 33 14 12 9 3 1 64 21 365
2022 Human resources 32 40 13 7 4 3 0 75 11 225
2022 Financial management 23 36 15 12 7 7 0 63 20 85
2022 Procurement 35 31 12 15 4 0 3 69 19 30
2022 Real property 40 27 5 4 19 7 0 72 24 20
2022 Information management 29 43 12 9 5 2 0 74 14 35
2022 Information technology 24 35 23 10 5 3 0 61 16 115
2022 Internal audit 25 49 7 18 0 0 0 75 18 15
2022 Evaluation 37 24 16 11 5 7 0 65 18 20
2022 Data sciences 38 27 20 13 2 0 0 65 15 30
2022 Policy 18 31 12 24 14 1 0 49 39 125
2022 Project management 20 39 16 12 12 1 0 60 24 85
2022 Other services to the public 17 21 25 21 16 0 0 39 37 45
2022 None of the above 26 30 12 14 16 3 0 58 30 105
2020 Client contact centre 20 32 19 17 8 4 0 54 26 55
2020 Health care practitioners 10 38 19 24 5 5 0 50 30 20
2020 Federal regulators 19 32 21 18 9 2 0 53 27 505
2020 Compliance, inspection and enforcement 20 31 22 16 9 2 0 52 26 1430
2020 Communications or public affairs 31 38 11 9 7 4 0 72 16 70
2020 Access to information and privacy 0 48 20 25 7 0 0 48 32 10
2020 Science and technology 20 33 23 16 8 1 0 53 24 535
2020 Administration and operations 33 36 14 10 4 2 0 70 15 445
2020 Human resources 32 30 16 13 7 2 0 63 20 210
2020 Financial management 35 28 13 11 11 2 0 64 23 85
2020 Procurement 35 33 0 22 5 0 5 72 28 15
2020 Real property 31 20 36 7 6 0 0 51 14 30
2020 Information management 30 47 14 9 0 0 0 77 9 40
2020 Information technology 29 25 20 5 14 5 1 58 20 125
2020 Internal audit 25 49 15 7 0 4 0 77 7 25
2020 Evaluation 10 46 24 17 3 0 0 56 20 25
2020 Data sciences 21 17 40 14 7 0 0 38 21 30
2020 Policy 17 37 17 17 10 2 0 55 27 145
2020 Project management 15 42 13 22 7 0 0 58 29 65
2020 Other services to the public 14 28 31 6 17 4 0 44 24 50
2020 None of the above 24 30 14 18 11 3 1 56 30 155
2019 Client contact centre 11 27 25 24 12 0 0 38 37 55
2019 Health care practitioners 9 30 21 27 12 0 0 39 40 30
2019 Federal regulators 15 29 19 19 17 1 0 44 37 600
2019 Compliance, inspection and enforcement 15 28 22 18 14 2 0 45 33 1375
2019 Communications or public affairs 22 31 23 11 11 2 0 55 22 85
2019 Access to information and privacy 6 41 39 14 0 0 0 47 14 15
2019 Security 0 8 33 25 34 0 0 8 58 10
2019 Science and technology 14 28 21 20 14 2 0 44 35 625
2019 Administration and operations 25 33 16 14 10 2 0 60 24 480
2019 Human resources 26 34 14 16 7 1 0 62 24 245
2019 Financial management 21 39 16 18 6 1 0 60 24 115
2019 Procurement 6 31 13 31 19 0 0 38 50 15
2019 Real property 23 38 23 10 4 2 0 62 14 35
2019 Material management 10 60 10 10 10 0 0 70 20 10
2019 Information management 23 36 11 18 10 1 0 60 29 55
2019 Information technology 22 26 24 13 11 3 0 50 25 110
2019 Internal audit 18 32 33 15 4 0 0 49 18 25
2019 Evaluation 20 33 9 18 18 3 0 54 37 30
2019 Data sciences 6 34 22 28 6 3 0 42 35 30
2019 Policy 13 22 26 23 15 1 0 36 38 130
2019 Project management 15 36 13 26 11 0 0 50 36 60
2019 Other services to the public 39 23 18 11 6 2 0 64 18 45
2019 None of the above 20 25 17 16 16 4 1 47 34 190

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 17 13 12 24 0 9 27 73 30
2024 Health care practitioners 35 29 24 3 0 0 8 38 62 25
2024 Intelligence analysts 50 23 20 4 0 0 3 52 48 30
2024 Federal regulators 38 27 16 8 6 1 5 40 60 480
2024 Compliance, inspection and enforcement 39 26 17 5 6 1 5 42 58 1080
2024 Communications or public affairs 40 22 9 11 10 2 6 43 57 85
2024 Science and technology 42 26 14 5 6 3 5 46 54 460
2024 Administration and operations 44 27 13 5 6 2 4 47 53 385
2024 Human resources 47 20 15 5 6 1 5 50 50 230
2024 Financial management 54 27 6 2 5 1 5 57 43 85
2024 Procurement 45 20 7 13 4 0 11 51 49 25
2024 Real property 48 18 14 5 5 0 11 54 46 35
2024 Information management 48 28 7 2 8 0 6 51 49 40
2024 Information technology 51 25 13 1 7 2 2 53 47 135
2024 Internal audit 71 14 0 7 0 0 8 77 23 20
2024 Evaluation 28 33 16 0 12 0 11 32 68 15
2024 Data sciences 34 25 23 4 3 3 7 38 62 25
2024 Policy 43 19 13 13 9 0 2 44 56 140
2024 Project management 30 28 20 7 11 0 3 31 69 70
2024 Other services to the public 29 26 16 7 9 2 11 34 66 35
2024 None of the above 38 23 18 3 9 2 8 41 59 130
2022 Client contact centre 47 25 12 4 6 4 2 40
2022 Health care practitioners 21 32 15 14 9 0 8 20
2022 Federal regulators 41 26 13 10 6 1 4 455
2022 Compliance, inspection and enforcement 41 29 14 6 5 1 4 1070
2022 Communications or public affairs 44 26 13 4 6 1 5 65
2022 Access to information and privacy 42 40 8 0 9 0 0 10
2022 Security 50 26 17 0 0 0 7 15
2022 Science and technology 43 23 16 5 6 2 5 445
2022 Administration and operations 45 26 13 4 5 1 5 365
2022 Human resources 54 23 9 4 3 0 7 225
2022 Financial management 47 28 11 6 2 1 4 85
2022 Procurement 38 30 10 6 4 0 11 30
2022 Real property 65 16 8 4 4 0 4 20
2022 Information management 76 8 10 0 4 0 2 35
2022 Information technology 58 22 10 2 1 2 5 115
2022 Internal audit 28 41 19 6 6 0 0 15
2022 Evaluation 62 17 10 6 0 0 5 20
2022 Data sciences 47 35 2 11 5 0 0 30
2022 Policy 44 21 15 8 6 1 6 125
2022 Project management 47 21 19 7 1 0 5 85
2022 Other services to the public 42 21 20 6 4 2 5 45
2022 None of the above 44 21 16 2 6 5 6 105
2020 Client contact centre 45 22 14 10 5 2 2 55
2020 Health care practitioners 38 29 14 19 0 0 0 20
2020 Federal regulators 43 28 16 7 4 1 3 510
2020 Compliance, inspection and enforcement 47 26 14 6 3 1 3 1435
2020 Communications or public affairs 39 30 20 7 3 0 3 70
2020 Access to information and privacy 52 38 10 0 0 0 0 10
2020 Science and technology 48 25 14 5 4 1 3 535
2020 Administration and operations 52 22 11 8 3 2 3 450
2020 Human resources 57 21 10 2 4 0 6 210
2020 Financial management 49 23 13 5 4 0 6 85
2020 Procurement 62 11 21 5 0 0 0 15
2020 Real property 67 12 7 0 2 0 11 30
2020 Information management 60 25 11 2 2 0 0 40
2020 Information technology 58 19 11 4 2 2 4 125
2020 Internal audit 45 37 15 0 4 0 0 25
2020 Evaluation 34 27 17 3 3 0 15 25
2020 Data sciences 46 33 13 4 0 0 4 30
2020 Policy 42 22 20 11 5 0 1 145
2020 Project management 50 23 16 3 6 0 2 65
2020 Other services to the public 58 12 13 7 6 4 0 50
2020 None of the above 53 23 11 5 1 1 6 155
2019 Client contact centre 38 28 10 8 5 0 10 60
2019 Health care practitioners 48 9 21 6 9 3 3 30
2019 Federal regulators 42 28 15 5 5 1 3 605
2019 Compliance, inspection and enforcement 42 27 16 7 3 1 3 1370
2019 Communications or public affairs 55 17 12 7 5 1 3 85
2019 Access to information and privacy 47 34 6 7 6 0 0 15
2019 Security 42 33 17 0 0 0 8 10
2019 Science and technology 51 28 12 3 3 0 3 620
2019 Administration and operations 52 24 12 5 2 1 4 480
2019 Human resources 60 20 9 3 2 1 5 245
2019 Financial management 49 26 12 8 2 0 4 115
2019 Procurement 57 18 25 0 0 0 0 15
2019 Real property 64 20 5 4 2 4 2 35
2019 Information management 52 23 13 3 4 0 6 55
2019 Information technology 55 21 15 3 2 1 4 110
2019 Internal audit 39 25 11 8 3 0 14 25
2019 Evaluation 62 21 18 0 0 0 0 30
2019 Data sciences 41 31 13 0 3 3 9 30
2019 Policy 40 29 15 8 2 1 4 130
2019 Project management 53 22 12 0 7 0 7 60
2019 Other services to the public 40 31 14 9 5 0 0 45
2019 None of the above 48 19 19 5 3 2 6 190

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 16 0 6 17 7 6 55 45 30
2024 Health care practitioners 35 31 8 0 4 0 22 45 55 25
2024 Intelligence analysts 52 6 14 6 7 0 15 61 39 30
2024 Federal regulators 49 12 9 6 6 3 15 59 41 480
2024 Compliance, inspection and enforcement 51 13 8 5 5 4 15 62 38 1080
2024 Communications or public affairs 62 10 5 4 7 1 10 70 30 85
2024 Science and technology 48 12 9 6 6 3 16 60 40 460
2024 Administration and operations 54 10 9 5 7 2 14 63 37 385
2024 Human resources 63 10 4 3 4 1 16 76 24 230
2024 Financial management 54 9 10 3 4 2 19 67 33 85
2024 Procurement 70 9 3 4 0 0 14 81 19 25
2024 Real property 47 11 14 2 10 0 15 56 44 35
2024 Information management 56 8 5 7 10 3 11 65 35 40
2024 Information technology 58 12 7 4 3 5 12 70 30 135
2024 Internal audit 56 0 11 4 4 0 25 75 25 20
2024 Evaluation 28 27 5 0 12 0 29 39 61 15
2024 Data sciences 39 11 7 0 0 3 40 68 32 25
2024 Policy 45 10 9 9 17 1 10 50 50 140
2024 Project management 48 17 8 3 16 0 9 53 47 70
2024 Other services to the public 45 13 14 3 3 5 17 58 42 35
2024 None of the above 49 11 8 6 6 3 17 61 39 130

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 7 12 0 14 8 8 60 40 30
2024 Health care practitioners 66 17 4 4 4 0 5 69 31 25
2024 Intelligence analysts 70 14 7 0 0 6 3 77 23 30
2024 Federal regulators 58 12 9 3 6 5 5 65 35 480
2024 Compliance, inspection and enforcement 62 11 6 4 5 5 7 70 30 1075
2024 Communications or public affairs 69 13 4 0 0 6 8 80 20 85
2024 Science and technology 65 11 6 3 3 4 7 74 26 460
2024 Administration and operations 67 9 5 3 2 6 7 77 23 385
2024 Human resources 71 9 4 1 3 1 10 80 20 230
2024 Financial management 72 9 1 1 5 2 9 82 18 85
2024 Procurement 74 8 0 0 0 0 17 90 10 25
2024 Real property 74 5 5 0 2 0 14 86 14 35
2024 Information management 70 13 2 3 0 5 8 80 20 40
2024 Information technology 76 8 3 0 1 6 7 87 13 135
2024 Internal audit 89 4 0 0 0 0 8 96 4 20
2024 Evaluation 70 7 0 7 0 4 12 83 17 15
2024 Data sciences 69 0 6 9 5 3 8 78 22 25
2024 Policy 75 8 6 1 1 3 6 82 18 140
2024 Project management 60 14 5 1 7 7 6 69 31 70
2024 Other services to the public 60 3 5 6 6 11 9 75 25 35
2024 None of the above 67 3 9 3 4 4 9 77 23 130
2022 Client contact centre 75 5 0 4 2 13 2 40
2022 Health care practitioners 66 16 9 0 0 0 8 20
2022 Federal regulators 63 11 6 3 7 5 5 455
2022 Compliance, inspection and enforcement 63 13 5 3 5 6 5 1065
2022 Communications or public affairs 72 16 2 1 0 1 7 65
2022 Access to information and privacy 91 9 0 0 0 0 0 10
2022 Security 68 13 13 0 0 7 0 15
2022 Science and technology 69 11 5 3 3 4 6 445
2022 Administration and operations 69 9 5 2 3 4 8 365
2022 Human resources 81 5 2 0 1 3 7 225
2022 Financial management 79 10 3 0 2 5 2 85
2022 Procurement 75 7 3 0 0 0 14 30
2022 Real property 72 4 4 0 5 0 15 20
2022 Information management 85 2 2 0 2 7 2 35
2022 Information technology 80 5 2 1 1 2 8 115
2022 Internal audit 94 0 6 0 0 0 0 15
2022 Evaluation 79 0 0 0 11 0 10 20
2022 Data sciences 82 10 2 3 0 3 0 30
2022 Policy 75 8 5 1 3 4 4 125
2022 Project management 77 8 4 2 2 4 2 85
2022 Other services to the public 56 9 7 7 7 5 8 45
2022 None of the above 63 8 6 4 5 7 8 105
2020 Client contact centre 62 9 4 11 4 7 3 55
2020 Health care practitioners 71 9 10 5 5 0 0 20
2020 Federal regulators 71 11 7 3 3 3 3 505
2020 Compliance, inspection and enforcement 70 11 6 4 4 3 2 1435
2020 Communications or public affairs 85 6 3 0 0 5 1 70
2020 Access to information and privacy 75 17 7 0 0 0 0 10
2020 Science and technology 72 11 6 2 3 4 3 530
2020 Administration and operations 80 7 4 1 2 4 2 445
2020 Human resources 84 6 1 0 1 1 5 205
2020 Financial management 69 12 3 1 6 2 7 85
2020 Procurement 78 11 0 5 0 0 5 15
2020 Real property 80 4 7 0 2 0 6 30
2020 Information management 89 4 2 2 0 2 0 40
2020 Information technology 79 6 5 0 3 4 3 125
2020 Internal audit 81 12 4 0 0 0 4 25
2020 Evaluation 61 14 7 3 0 0 15 25
2020 Data sciences 89 4 4 4 0 0 0 30
2020 Policy 78 9 5 1 3 2 1 145
2020 Project management 74 11 6 1 3 1 3 65
2020 Other services to the public 62 12 7 4 4 4 7 50
2020 None of the above 65 11 8 2 3 6 4 150
2019 Client contact centre 63 6 5 7 5 2 12 60
2019 Health care practitioners 66 18 9 0 3 3 0 30
2019 Federal regulators 71 9 7 2 3 4 3 600
2019 Compliance, inspection and enforcement 66 12 6 4 4 5 3 1365
2019 Communications or public affairs 80 2 2 1 3 6 5 85
2019 Access to information and privacy 87 0 6 0 0 0 7 15
2019 Security 66 17 0 0 9 0 8 10
2019 Science and technology 72 11 7 2 2 3 3 620
2019 Administration and operations 74 8 5 3 2 3 5 475
2019 Human resources 82 6 2 1 2 2 6 240
2019 Financial management 79 7 5 3 2 3 2 115
2019 Procurement 63 6 25 0 0 6 0 15
2019 Real property 90 0 0 4 0 4 2 35
2019 Material management 90 0 10 0 0 0 0 10
2019 Information management 68 14 1 7 0 4 6 55
2019 Information technology 79 9 3 0 0 5 4 110
2019 Internal audit 82 0 4 3 4 4 3 25
2019 Evaluation 68 12 15 0 3 3 0 30
2019 Data sciences 78 6 3 3 0 3 6 30
2019 Policy 74 12 4 3 1 4 2 130
2019 Project management 58 11 8 2 9 3 8 60
2019 Other services to the public 59 18 7 6 0 6 4 45
2019 None of the above 69 10 5 3 4 4 5 190

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 56 17 6 0 7 0 14 66 34 30
2024 Health care practitioners 58 21 5 4 0 4 8 66 34 25
2024 Intelligence analysts 69 14 0 0 4 3 11 79 21 30
2024 Federal regulators 68 7 4 4 3 2 12 80 20 480
2024 Compliance, inspection and enforcement 64 10 5 3 2 3 13 76 24 1075
2024 Communications or public affairs 71 6 1 2 2 1 17 86 14 85
2024 Science and technology 70 6 4 2 3 3 13 83 17 460
2024 Administration and operations 67 8 5 2 1 4 13 81 19 385
2024 Human resources 71 8 6 2 1 1 11 80 20 230
2024 Financial management 71 4 3 2 2 2 15 86 14 85
2024 Procurement 70 0 4 0 0 0 26 94 6 25
2024 Real property 90 0 2 0 0 0 8 98 2 35
2024 Information management 72 9 0 0 0 6 13 89 11 40
2024 Information technology 80 4 1 2 1 3 9 91 9 135
2024 Internal audit 85 0 0 0 0 0 15 100 0 20
2024 Evaluation 78 0 0 7 0 4 12 92 8 15
2024 Data sciences 54 12 23 0 0 3 8 61 39 25
2024 Policy 70 4 3 3 5 1 13 82 18 140
2024 Project management 74 5 3 0 7 1 10 83 17 70
2024 Other services to the public 57 0 7 0 3 5 29 86 14 35
2024 None of the above 68 5 5 3 2 3 15 83 17 130

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 16 4 0 14 4 23 53 47 30
2024 Health care practitioners 44 28 12 8 0 0 8 48 52 25
2024 Intelligence analysts 43 25 4 4 12 3 10 49 51 30
2024 Federal regulators 58 11 7 4 8 2 11 66 34 480
2024 Compliance, inspection and enforcement 61 13 6 3 3 3 11 71 29 1075
2024 Communications or public affairs 52 11 11 6 6 3 11 61 39 85
2024 Science and technology 66 8 6 3 3 2 12 77 23 460
2024 Administration and operations 59 13 7 3 6 3 9 68 32 385
2024 Human resources 54 14 10 6 6 1 9 60 40 230
2024 Financial management 58 12 5 3 5 2 15 69 31 85
2024 Procurement 64 9 4 0 4 0 19 79 21 25
2024 Real property 74 11 2 2 2 0 8 80 20 35
2024 Information management 59 13 5 0 6 4 13 71 29 40
2024 Information technology 61 16 8 5 5 3 3 65 35 135
2024 Internal audit 77 0 4 4 0 0 15 90 10 20
2024 Evaluation 70 0 0 0 7 11 12 91 9 15
2024 Data sciences 41 14 27 4 3 3 8 46 54 25
2024 Policy 57 9 5 8 9 4 8 65 35 140
2024 Project management 51 23 4 3 10 2 7 57 43 70
2024 Other services to the public 52 15 0 3 3 7 21 72 28 35
2024 None of the above 63 8 8 1 3 3 13 75 25 130

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 20 20 17 27 0 6 31 47 30
2024 Health care practitioners 18 34 11 15 16 0 5 55 33 25
2024 Intelligence analysts 7 32 24 17 17 3 0 40 35 30
2024 Federal regulators 13 29 14 18 24 1 2 43 43 480
2024 Compliance, inspection and enforcement 15 28 15 19 19 2 2 45 39 1075
2024 Communications or public affairs 16 34 15 18 12 3 2 52 32 85
2024 Science and technology 12 26 13 15 29 2 3 40 46 460
2024 Administration and operations 17 30 13 17 19 3 2 49 38 385
2024 Human resources 14 27 14 25 16 1 4 43 42 230
2024 Financial management 18 23 14 22 15 2 5 44 40 85
2024 Procurement 11 27 31 15 4 0 12 43 21 25
2024 Real property 11 20 23 15 23 0 8 34 41 35
2024 Information management 14 28 17 18 18 0 5 45 37 40
2024 Information technology 16 28 18 13 18 2 5 48 33 135
2024 Internal audit 37 35 11 11 5 0 0 73 16 20
2024 Evaluation 17 15 0 49 12 0 6 34 66 15
2024 Data sciences 34 9 19 13 25 0 0 43 38 25
2024 Policy 15 31 10 25 18 2 0 46 43 140
2024 Project management 12 35 17 16 18 1 0 48 35 70
2024 Other services to the public 11 21 22 22 20 3 0 33 44 35
2024 None of the above 10 35 13 16 21 3 2 47 39 130
2022 Client contact centre 29 30 15 17 7 1 2 61 24 40
2022 Health care practitioners 23 33 9 25 10 0 0 56 35 20
2022 Federal regulators 17 37 11 16 15 2 1 56 32 455
2022 Compliance, inspection and enforcement 22 31 13 14 15 3 1 56 31 1065
2022 Communications or public affairs 22 46 4 9 14 3 1 71 25 65
2022 Access to information and privacy 24 46 9 8 0 12 0 80 10 10
2022 Security 15 27 7 24 20 0 7 45 47 15
2022 Science and technology 17 33 13 16 19 2 1 51 36 445
2022 Administration and operations 23 32 11 18 13 3 1 57 32 365
2022 Human resources 32 30 12 13 8 3 2 66 22 225
2022 Financial management 24 21 23 17 10 5 0 48 28 85
2022 Procurement 13 35 10 18 15 0 10 53 36 30
2022 Real property 12 12 15 20 18 9 15 32 49 20
2022 Information management 18 44 11 5 6 3 13 74 13 35
2022 Information technology 29 28 14 11 13 5 0 60 25 115
2022 Internal audit 17 66 0 18 0 0 0 82 18 15
2022 Evaluation 48 10 27 5 5 5 0 61 11 20
2022 Data sciences 24 41 14 18 2 0 0 65 20 30
2022 Policy 22 31 10 21 14 2 0 54 36 125
2022 Project management 19 34 11 17 17 1 0 54 35 85
2022 Other services to the public 10 38 7 15 24 4 2 51 42 45
2022 None of the above 23 30 12 13 17 4 1 55 32 105
2020 Client contact centre 20 30 14 15 17 2 3 53 33 55
2020 Health care practitioners 20 30 15 20 5 10 0 55 28 20
2020 Federal regulators 19 29 19 16 15 1 1 48 32 505
2020 Compliance, inspection and enforcement 19 28 18 16 16 1 1 48 34 1435
2020 Communications or public affairs 27 26 11 20 11 4 1 56 33 70
2020 Access to information and privacy 10 28 10 15 28 0 10 42 47 10
2020 Science and technology 17 28 16 19 16 2 1 47 37 535
2020 Administration and operations 24 30 15 14 12 1 3 56 28 450
2020 Human resources 30 22 13 20 11 2 3 54 32 205
2020 Financial management 21 31 16 13 18 0 1 52 32 85
2020 Procurement 22 28 19 16 11 0 5 52 28 15
2020 Real property 20 22 17 11 20 0 10 47 34 30
2020 Information management 23 37 13 21 0 4 2 64 22 45
2020 Information technology 30 23 16 9 17 4 0 56 27 125
2020 Internal audit 14 41 11 23 7 4 0 57 31 25
2020 Evaluation 25 34 17 7 10 3 3 64 18 25
2020 Data sciences 18 21 21 21 14 4 0 41 37 30
2020 Policy 22 33 14 15 15 1 1 56 31 145
2020 Project management 14 47 7 14 18 0 0 60 32 65
2020 Other services to the public 20 19 15 16 25 6 0 41 43 50
2020 None of the above 22 29 7 13 20 5 4 56 36 155
2019 Client contact centre 14 18 25 20 19 2 2 33 41 60
2019 Health care practitioners 18 27 18 18 15 3 0 47 35 30
2019 Federal regulators 17 30 15 16 20 1 1 48 37 600
2019 Compliance, inspection and enforcement 16 27 17 16 20 2 2 45 38 1370
2019 Communications or public affairs 16 33 16 16 16 2 0 51 33 85
2019 Access to information and privacy 6 29 32 13 20 0 0 35 33 15
2019 Security 0 17 41 17 17 0 8 18 37 10
2019 Science and technology 14 24 16 20 21 3 2 40 43 625
2019 Administration and operations 21 29 16 13 18 1 1 52 32 480
2019 Human resources 22 28 17 15 11 3 4 53 28 245
2019 Financial management 15 28 19 16 15 1 6 46 33 115
2019 Procurement 13 31 12 37 6 0 0 44 44 15
2019 Real property 21 25 14 16 15 4 5 50 35 35
2019 Material management 10 20 30 30 10 0 0 30 40 10
2019 Information management 19 24 13 17 14 4 8 49 36 55
2019 Information technology 20 27 15 20 16 1 2 48 36 110
2019 Internal audit 15 40 11 4 30 0 0 55 34 25
2019 Evaluation 17 35 30 6 12 0 0 53 18 30
2019 Data sciences 6 53 9 25 6 0 0 59 31 30
2019 Policy 21 32 16 14 13 1 3 55 28 130
2019 Project management 12 22 27 20 18 0 2 34 39 60
2019 Other services to the public 26 20 16 19 13 6 0 49 34 45
2019 None of the above 18 23 13 22 15 3 5 45 41 190

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 37 11 9 24 0 0 56 33 30
2024 Health care practitioners 5 51 20 20 5 0 0 56 24 25
2024 Intelligence analysts 35 38 7 13 7 0 0 73 20 30
2024 Federal regulators 23 38 12 15 11 0 0 61 27 480
2024 Compliance, inspection and enforcement 21 38 18 13 9 0 0 59 23 1075
2024 Communications or public affairs 28 43 9 10 11 0 0 71 20 85
2024 Science and technology 28 37 10 16 8 0 0 66 24 460
2024 Administration and operations 32 40 14 8 7 0 0 72 15 385
2024 Human resources 37 37 5 13 8 0 0 74 21 230
2024 Financial management 29 41 10 12 8 0 0 70 19 85
2024 Procurement 40 51 0 4 0 4 0 95 5 25
2024 Real property 24 45 5 16 7 0 3 72 23 35
2024 Information management 32 51 5 8 5 0 0 82 13 40
2024 Information technology 43 41 6 6 5 0 0 84 10 135
2024 Internal audit 37 53 4 7 0 0 0 90 7 20
2024 Evaluation 44 27 6 11 7 0 5 75 19 15
2024 Data sciences 27 55 7 8 4 0 0 81 12 25
2024 Policy 35 34 12 12 6 1 0 70 18 140
2024 Project management 43 33 9 13 3 0 0 75 15 70
2024 Other services to the public 20 36 18 13 12 0 0 57 25 35
2024 None of the above 22 38 19 12 9 0 0 60 20 130
2022 Client contact centre 35 28 25 10 1 0 0 64 12 40
2022 Health care practitioners 15 56 15 9 6 0 0 71 15 20
2022 Federal regulators 29 39 15 10 6 1 0 68 17 455
2022 Compliance, inspection and enforcement 22 41 17 12 7 1 0 64 19 1065
2022 Communications or public affairs 37 45 3 9 5 0 2 83 13 65
2022 Access to information and privacy 47 31 8 15 0 0 0 78 15 10
2022 Security 20 38 23 6 13 0 0 58 19 15
2022 Science and technology 35 36 11 12 6 0 0 71 18 445
2022 Administration and operations 35 36 14 6 7 1 0 72 13 365
2022 Human resources 48 36 7 7 2 0 1 85 9 225
2022 Financial management 41 39 13 5 3 0 0 80 7 85
2022 Procurement 35 44 6 7 8 0 0 79 14 30
2022 Real property 25 57 13 0 5 0 0 82 5 20
2022 Information management 47 44 7 3 0 0 0 91 3 35
2022 Information technology 49 31 8 8 4 0 0 80 12 115
2022 Internal audit 47 47 6 0 0 0 0 94 0 15
2022 Evaluation 53 37 5 0 5 0 0 90 5 20
2022 Data sciences 34 48 16 2 0 0 0 82 2 30
2022 Policy 32 37 10 10 9 1 1 71 19 125
2022 Project management 46 34 7 9 4 0 0 80 13 85
2022 Other services to the public 22 42 21 2 12 0 0 64 14 45
2022 None of the above 31 39 6 18 6 0 0 69 24 105
2020 Client contact centre 22 32 22 13 10 0 0 55 23 55
2020 Health care practitioners 14 57 9 14 5 0 0 71 19 20
2020 Federal regulators 32 40 14 9 5 0 0 73 14 505
2020 Compliance, inspection and enforcement 25 40 15 13 6 0 0 66 19 1430
2020 Communications or public affairs 42 42 8 7 1 0 0 84 8 70
2020 Access to information and privacy 58 17 17 0 7 0 0 75 7 10
2020 Science and technology 29 41 15 10 4 0 0 71 14 530
2020 Administration and operations 43 37 10 7 2 0 0 80 10 445
2020 Human resources 44 36 10 7 2 0 0 80 9 205
2020 Financial management 30 42 14 9 5 0 0 72 14 85
2020 Procurement 16 54 30 0 0 0 0 70 0 15
2020 Real property 37 36 17 6 4 0 0 73 10 30
2020 Information management 40 40 9 12 0 0 0 80 12 45
2020 Information technology 36 36 14 10 3 0 1 73 13 125
2020 Internal audit 63 30 4 4 0 0 0 93 4 25
2020 Evaluation 35 47 7 11 0 0 0 82 11 25
2020 Data sciences 49 26 7 14 4 0 0 75 18 30
2020 Policy 38 34 15 12 1 0 0 72 13 145
2020 Project management 40 43 5 6 5 2 0 84 11 65
2020 Other services to the public 32 31 18 9 8 0 2 64 17 50
2020 None of the above 35 36 15 7 7 0 0 71 13 155
2019 Client contact centre 20 37 26 7 5 2 3 60 13 55
2019 Health care practitioners 21 30 24 18 3 0 3 53 22 30
2019 Federal regulators 26 42 12 12 7 1 0 69 20 600
2019 Compliance, inspection and enforcement 21 41 18 13 8 0 0 62 20 1370
2019 Communications or public affairs 34 39 6 13 7 1 0 74 20 85
2019 Access to information and privacy 39 34 13 14 0 0 0 73 14 15
2019 Security 25 17 17 25 17 0 0 41 42 10
2019 Science and technology 29 40 13 12 6 0 0 69 18 620
2019 Administration and operations 32 40 13 9 5 0 0 73 14 475
2019 Human resources 45 36 8 7 2 0 2 82 9 240
2019 Financial management 31 40 13 8 7 1 0 71 15 115
2019 Procurement 13 63 6 18 0 0 0 75 18 15
2019 Real property 44 43 4 7 2 0 0 86 9 35
2019 Material management 60 20 0 20 0 0 0 80 20 10
2019 Information management 27 52 10 8 3 0 0 79 11 55
2019 Information technology 24 46 20 7 3 0 0 70 10 110
2019 Internal audit 32 44 13 11 0 0 0 76 11 25
2019 Evaluation 23 54 15 6 3 0 0 76 9 30
2019 Data sciences 39 36 19 3 3 0 0 74 6 30
2019 Policy 28 42 17 7 6 0 0 70 13 125
2019 Project management 22 49 14 12 4 0 0 71 15 60
2019 Other services to the public 25 42 7 20 6 0 0 67 26 45
2019 None of the above 27 39 13 14 5 0 2 68 19 185

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 24 23 7 21 0 0 49 28 30
2024 Health care practitioners 5 39 25 22 9 0 0 44 31 25
2024 Intelligence analysts 40 40 9 3 7 0 0 80 10 30
2024 Federal regulators 29 33 16 11 10 0 0 62 22 480
2024 Compliance, inspection and enforcement 23 37 22 11 7 0 1 60 18 1075
2024 Communications or public affairs 39 39 10 5 7 0 0 77 12 85
2024 Science and technology 31 35 16 12 6 0 1 66 18 460
2024 Administration and operations 43 34 13 5 5 0 0 77 10 385
2024 Human resources 43 37 6 8 5 0 0 81 13 230
2024 Financial management 37 34 21 3 5 0 0 71 9 85
2024 Procurement 46 49 4 0 0 0 0 96 0 25
2024 Real property 30 34 21 6 10 0 0 64 15 35
2024 Information management 38 47 7 6 3 0 0 85 8 40
2024 Information technology 52 30 8 5 3 1 0 83 9 135
2024 Internal audit 62 35 4 0 0 0 0 96 0 20
2024 Evaluation 33 32 13 6 10 0 5 69 17 15
2024 Data sciences 33 41 8 5 13 0 0 74 18 25
2024 Policy 35 40 12 8 5 0 0 75 13 140
2024 Project management 59 22 12 4 3 0 0 81 7 70
2024 Other services to the public 19 32 25 6 16 3 0 52 23 35
2024 None of the above 31 27 21 13 6 1 1 59 20 130
2022 Client contact centre 45 18 23 10 4 0 0 64 14 40
2022 Health care practitioners 19 49 21 5 6 0 0 68 11 20
2022 Federal regulators 31 37 19 8 6 0 0 67 14 455
2022 Compliance, inspection and enforcement 27 37 20 10 5 1 0 65 16 1065
2022 Communications or public affairs 49 42 1 4 2 0 2 93 6 65
2022 Security 13 61 13 0 13 0 0 74 13 15
2022 Science and technology 39 35 11 10 4 0 0 74 15 445
2022 Administration and operations 42 33 13 8 4 0 0 75 12 365
2022 Human resources 52 34 10 3 1 0 0 86 4 225
2022 Financial management 42 36 15 6 2 0 0 78 8 85
2022 Procurement 48 29 12 4 8 0 0 77 12 30
2022 Real property 16 51 23 0 10 0 0 67 10 20
2022 Information management 47 41 7 5 0 0 0 88 5 35
2022 Information technology 47 31 11 8 3 0 0 78 11 115
2022 Internal audit 43 57 0 0 0 0 0 100 0 15
2022 Evaluation 61 34 0 0 5 0 0 95 5 20
2022 Data sciences 57 34 7 2 0 0 0 91 2 30
2022 Policy 36 37 8 11 8 0 0 73 19 125
2022 Project management 53 29 10 6 2 0 0 82 8 85
2022 Other services to the public 25 39 18 11 6 0 1 64 17 45
2022 None of the above 31 41 8 12 7 0 0 72 20 100
2020 Client contact centre 35 23 22 9 11 0 0 58 20 55
2020 Health care practitioners 14 38 14 29 5 0 0 52 33 20
2020 Federal regulators 36 32 18 9 5 0 0 68 14 505
2020 Compliance, inspection and enforcement 28 37 20 10 5 0 0 65 15 1435
2020 Communications or public affairs 62 28 4 3 3 0 1 91 5 70
2020 Access to information and privacy 45 38 0 10 7 0 0 83 17 10
2020 Science and technology 35 37 16 7 5 0 0 72 12 535
2020 Administration and operations 49 31 11 6 2 0 0 81 8 450
2020 Human resources 50 30 15 2 2 0 0 80 5 210
2020 Financial management 44 29 20 5 3 0 0 72 8 85
2020 Procurement 40 43 0 16 0 0 0 84 16 15
2020 Real property 33 36 21 10 0 0 0 69 10 30
2020 Information management 58 31 5 6 0 0 0 88 6 45
2020 Information technology 42 34 13 6 3 2 1 77 10 125
2020 Internal audit 55 30 7 7 0 0 0 86 7 25
2020 Evaluation 34 42 14 10 0 0 0 76 10 25
2020 Data sciences 49 25 14 12 0 0 0 74 12 30
2020 Policy 38 36 17 7 3 0 0 74 9 145
2020 Project management 51 39 1 4 4 0 0 90 9 65
2020 Other services to the public 25 29 24 16 6 0 0 54 22 50
2020 None of the above 39 35 13 7 6 0 0 74 13 155
2019 Client contact centre 16 47 24 9 4 2 0 63 12 55
2019 Health care practitioners 27 30 21 18 3 0 0 57 21 30
2019 Federal regulators 30 38 16 9 7 0 0 68 16 600
2019 Compliance, inspection and enforcement 22 37 21 12 7 0 0 60 19 1370
2019 Communications or public affairs 43 33 10 5 8 0 1 77 13 85
2019 Access to information and privacy 39 41 20 0 0 0 0 80 0 15
2019 Security 17 41 17 8 17 0 0 58 25 10
2019 Science and technology 34 35 14 12 5 0 0 69 17 620
2019 Administration and operations 46 33 12 6 4 0 0 79 10 480
2019 Human resources 54 28 9 6 3 0 0 82 9 240
2019 Financial management 37 32 14 9 8 0 0 69 18 115
2019 Procurement 19 56 19 6 0 0 0 75 6 15
2019 Real property 46 40 9 5 0 0 0 86 5 35
2019 Material management 39 20 30 0 10 0 0 60 10 10
2019 Information management 46 36 13 3 0 0 2 84 4 55
2019 Information technology 27 43 19 5 5 0 0 70 11 110
2019 Internal audit 25 57 7 11 0 0 0 82 11 25
2019 Evaluation 23 40 19 12 6 0 0 63 18 30
2019 Data sciences 41 37 15 3 3 0 0 78 6 30
2019 Policy 33 34 21 3 9 0 0 67 12 125
2019 Project management 41 42 9 7 2 0 0 82 9 60
2019 Other services to the public 40 20 26 10 2 0 2 61 12 45
2019 None of the above 35 34 17 11 3 0 0 69 14 185

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 22 12 23 18 0 0 48 41 30
2024 Health care practitioners 12 35 23 27 3 0 0 47 30 25
2024 Intelligence analysts 27 52 14 3 4 0 0 79 7 30
2024 Federal regulators 29 33 17 12 9 0 0 62 21 480
2024 Compliance, inspection and enforcement 25 39 19 10 7 0 0 64 17 1075
2024 Communications or public affairs 31 45 8 10 6 0 0 76 16 85
2024 Science and technology 33 33 18 9 6 0 0 66 15 460
2024 Administration and operations 38 38 13 5 6 0 0 76 11 385
2024 Human resources 46 36 5 10 2 0 0 83 12 230
2024 Financial management 36 30 14 13 7 0 0 66 20 85
2024 Procurement 48 47 0 4 0 0 0 96 4 25
2024 Real property 26 38 21 8 7 0 0 64 15 35
2024 Information management 37 35 7 16 5 0 0 72 21 40
2024 Information technology 44 36 10 6 5 0 0 80 11 135
2024 Internal audit 59 34 7 0 0 0 0 93 0 20
2024 Evaluation 34 26 24 0 16 0 0 60 16 15
2024 Data sciences 38 29 17 15 0 0 0 68 15 25
2024 Policy 31 41 10 12 4 1 1 73 17 140
2024 Project management 44 36 10 9 1 0 0 80 10 70
2024 Other services to the public 26 28 19 11 13 3 0 55 25 35
2024 None of the above 30 33 20 11 5 0 1 64 16 130
2022 Client contact centre 40 36 17 6 1 0 0 76 7 40
2022 Health care practitioners 20 39 23 9 5 4 0 62 14 20
2022 Federal regulators 30 41 16 7 5 0 0 72 12 455
2022 Compliance, inspection and enforcement 27 40 19 9 4 1 0 67 13 1065
2022 Communications or public affairs 51 36 5 3 4 0 1 88 7 65
2022 Access to information and privacy 40 50 0 10 0 0 0 90 10 10
2022 Security 25 34 13 21 7 0 0 60 28 15
2022 Science and technology 38 38 10 9 4 0 0 76 14 445
2022 Administration and operations 40 38 11 7 5 0 0 77 12 365
2022 Human resources 58 33 3 5 2 0 0 90 6 225
2022 Financial management 37 38 14 7 3 0 0 75 10 85
2022 Procurement 35 50 11 4 0 0 0 85 4 30
2022 Real property 30 50 4 4 5 7 0 85 10 20
2022 Information management 54 35 9 3 0 0 0 88 3 35
2022 Information technology 51 31 7 7 4 0 0 82 11 115
2022 Internal audit 60 40 0 0 0 0 0 100 0 15
2022 Evaluation 60 9 15 11 5 0 0 69 16 20
2022 Data sciences 51 29 17 3 0 0 0 80 3 30
2022 Policy 33 38 10 12 5 1 0 72 18 125
2022 Project management 40 43 7 7 3 0 0 83 10 85
2022 Other services to the public 35 30 20 5 6 0 4 67 11 45
2022 None of the above 34 37 11 11 6 0 1 72 17 105
2020 Client contact centre 32 34 15 12 7 0 0 66 19 55
2020 Health care practitioners 14 43 14 14 14 0 0 57 29 20
2020 Federal regulators 30 41 16 8 5 0 0 71 13 505
2020 Compliance, inspection and enforcement 29 43 16 8 4 0 0 72 12 1430
2020 Communications or public affairs 36 47 7 7 4 0 0 83 10 70
2020 Access to information and privacy 17 45 30 7 0 0 0 62 7 10
2020 Science and technology 29 46 12 9 3 1 0 76 12 535
2020 Administration and operations 47 37 9 4 2 0 1 85 6 445
2020 Human resources 51 33 8 6 2 0 0 84 8 205
2020 Financial management 36 45 10 5 3 0 0 81 8 85
2020 Procurement 41 27 6 16 11 0 0 68 26 15
2020 Real property 37 54 3 7 0 0 0 91 7 25
2020 Information management 31 48 12 7 0 0 2 81 7 45
2020 Information technology 36 38 14 8 3 0 2 75 11 125
2020 Internal audit 52 34 11 4 0 0 0 86 4 25
2020 Evaluation 32 47 10 10 0 0 0 80 10 25
2020 Data sciences 38 51 4 4 4 0 0 89 7 30
2020 Policy 32 39 12 12 4 1 0 72 16 145
2020 Project management 34 51 8 4 3 0 0 85 7 65
2020 Other services to the public 32 40 11 10 6 0 0 72 16 50
2020 None of the above 34 38 13 8 6 1 0 73 14 150
2019 Client contact centre 25 40 22 9 4 0 0 65 13 55
2019 Health care practitioners 21 45 15 15 3 0 0 66 18 30
2019 Federal regulators 26 43 14 11 6 0 0 69 16 595
2019 Compliance, inspection and enforcement 22 43 17 11 6 0 0 66 17 1345
2019 Communications or public affairs 37 38 7 15 2 0 0 75 17 85
2019 Access to information and privacy 33 47 0 20 0 0 0 80 20 15
2019 Security 17 34 8 25 17 0 0 50 41 10
2019 Science and technology 31 42 15 10 3 0 0 73 13 615
2019 Administration and operations 37 42 11 7 3 0 0 80 10 470
2019 Human resources 47 31 10 9 3 0 1 78 12 240
2019 Financial management 41 37 11 7 4 0 0 78 11 115
2019 Procurement 19 50 6 18 6 0 0 69 25 15
2019 Real property 43 37 16 5 0 0 0 80 5 35
2019 Material management 20 49 21 10 0 0 0 69 10 10
2019 Information management 31 51 3 13 0 1 0 84 13 55
2019 Information technology 31 33 21 9 5 1 0 65 14 110
2019 Internal audit 22 56 14 8 0 0 0 78 8 25
2019 Evaluation 26 39 27 6 3 0 0 64 9 30
2019 Data sciences 31 31 25 9 3 0 0 63 13 30
2019 Policy 25 44 18 9 4 0 1 69 13 125
2019 Project management 28 45 8 12 3 2 2 76 16 55
2019 Other services to the public 42 41 11 6 0 0 0 83 6 45
2019 None of the above 30 38 17 9 5 0 1 69 14 185

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 21 22 10 24 0 0 45 33 30
2024 Health care practitioners 0 25 31 27 4 8 5 29 36 25
2024 Intelligence analysts 12 38 29 17 0 3 0 52 18 30
2024 Federal regulators 15 38 19 14 10 3 0 55 25 480
2024 Compliance, inspection and enforcement 12 30 27 14 10 6 0 45 26 1075
2024 Communications or public affairs 29 42 16 1 11 2 0 72 12 85
2024 Science and technology 15 36 19 13 11 5 0 54 25 460
2024 Administration and operations 23 38 18 10 7 4 1 64 17 385
2024 Human resources 28 38 12 12 5 5 1 70 18 230
2024 Financial management 20 41 15 14 4 5 0 65 19 85
2024 Procurement 30 36 29 4 0 0 0 67 4 25
2024 Real property 22 38 16 6 12 6 0 64 18 35
2024 Information management 17 42 21 8 5 4 3 64 14 40
2024 Information technology 30 46 11 7 4 1 1 78 11 135
2024 Internal audit 33 48 12 3 0 4 0 84 4 20
2024 Evaluation 17 38 7 5 10 16 6 70 20 15
2024 Data sciences 19 68 7 3 3 0 0 87 6 25
2024 Policy 18 39 16 17 6 4 0 59 24 140
2024 Project management 29 42 13 11 5 0 0 71 15 70
2024 Other services to the public 7 36 22 17 17 0 0 43 34 35
2024 None of the above 12 39 23 10 7 7 1 56 19 130
2022 Client contact centre 30 25 11 21 9 1 2 57 32 40
2022 Health care practitioners 12 35 37 9 6 0 0 48 15 20
2022 Federal regulators 19 38 19 15 5 3 0 59 21 455
2022 Compliance, inspection and enforcement 18 32 25 13 6 6 0 54 20 1065
2022 Communications or public affairs 35 45 11 6 3 0 0 80 9 65
2022 Access to information and privacy 47 39 15 0 0 0 0 85 0 10
2022 Security 18 37 24 14 7 0 0 55 21 15
2022 Science and technology 16 43 19 12 6 4 0 62 19 445
2022 Administration and operations 24 41 22 7 3 3 0 67 10 365
2022 Human resources 35 39 17 3 1 4 1 78 4 225
2022 Financial management 25 41 24 1 2 6 2 71 3 85
2022 Procurement 23 39 18 11 0 6 4 68 12 30
2022 Real property 20 44 16 10 5 4 0 68 16 20
2022 Information management 27 43 11 0 0 16 3 86 0 35
2022 Information technology 26 47 16 7 3 1 0 74 10 115
2022 Internal audit 12 69 13 6 0 0 0 81 6 15
2022 Evaluation 42 27 10 5 6 10 0 76 13 20
2022 Data sciences 42 34 23 0 0 0 0 77 0 30
2022 Policy 21 33 22 17 5 2 0 55 23 125
2022 Project management 25 45 11 8 2 6 1 76 12 85
2022 Other services to the public 15 35 15 17 10 8 0 54 30 45
2022 None of the above 17 33 22 14 8 6 1 53 23 105
2020 Client contact centre 19 36 16 13 11 5 0 58 25 55
2020 Health care practitioners 5 48 29 14 5 0 0 52 19 20
2020 Federal regulators 21 43 19 9 4 3 0 66 14 505
2020 Compliance, inspection and enforcement 18 38 24 10 5 5 0 59 16 1430
2020 Communications or public affairs 39 45 7 3 4 3 0 86 7 70
2020 Access to information and privacy 20 55 7 0 7 10 0 83 8 10
2020 Science and technology 19 43 20 11 3 3 0 64 15 535
2020 Administration and operations 32 42 16 6 1 2 1 76 7 450
2020 Human resources 32 42 18 3 1 2 1 76 5 210
2020 Financial management 20 49 18 9 1 2 0 71 11 85
2020 Procurement 22 43 5 6 0 24 0 86 7 15
2020 Real property 33 42 19 0 2 4 0 78 3 30
2020 Information management 27 40 13 13 0 6 0 72 14 45
2020 Information technology 29 42 12 10 5 2 0 74 15 125
2020 Internal audit 29 53 7 7 0 4 0 85 7 25
2020 Evaluation 28 58 14 0 0 0 0 86 0 25
2020 Data sciences 38 46 4 8 0 4 0 88 9 30
2020 Policy 20 48 18 11 3 1 0 68 14 145
2020 Project management 32 37 17 10 3 1 0 69 14 65
2020 Other services to the public 12 46 14 8 13 8 0 63 22 50
2020 None of the above 27 40 13 11 4 6 0 71 16 155
2019 Client contact centre 11 43 28 7 7 5 0 56 15 60
2019 Health care practitioners 9 42 28 9 6 6 0 54 16 30
2019 Federal regulators 18 42 19 13 6 2 0 62 19 605
2019 Compliance, inspection and enforcement 15 35 27 13 5 4 1 52 19 1370
2019 Communications or public affairs 34 38 16 9 3 0 0 72 12 85
2019 Access to information and privacy 19 33 21 13 0 7 6 60 16 15
2019 Security 0 17 34 42 8 0 0 17 50 10
2019 Science and technology 16 41 22 10 6 4 1 60 17 620
2019 Administration and operations 24 44 16 9 2 4 0 71 12 480
2019 Human resources 31 44 12 8 1 5 0 78 9 245
2019 Financial management 16 46 19 13 4 2 1 64 17 115
2019 Procurement 6 56 19 12 6 0 0 63 19 15
2019 Real property 27 51 4 4 2 4 8 88 7 35
2019 Material management 20 29 21 20 0 10 0 55 22 10
2019 Information management 19 49 9 11 3 8 2 75 15 55
2019 Information technology 23 35 25 10 4 3 0 60 14 110
2019 Internal audit 18 49 18 11 0 3 0 70 11 25
2019 Evaluation 29 35 18 9 3 6 0 68 13 30
2019 Data sciences 10 62 15 10 0 3 0 74 10 30
2019 Policy 16 43 23 10 5 3 0 60 16 130
2019 Project management 19 44 22 10 0 5 0 66 11 60
2019 Other services to the public 30 26 34 8 2 0 0 56 10 45
2019 None of the above 20 36 19 14 4 6 1 60 19 190

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 39 11 15 19 0 0 55 35 30
2024 Health care practitioners 20 37 19 13 7 0 4 60 20 25
2024 Intelligence analysts 21 38 10 20 7 0 4 62 28 30
2024 Federal regulators 30 31 13 12 13 1 0 62 25 480
2024 Compliance, inspection and enforcement 32 33 13 11 10 0 0 66 21 1075
2024 Communications or public affairs 40 31 7 16 7 0 0 71 23 85
2024 Science and technology 37 34 10 12 7 0 0 71 19 460
2024 Administration and operations 37 35 8 10 10 0 0 72 19 385
2024 Human resources 49 30 5 10 6 0 0 79 16 230
2024 Financial management 40 32 10 8 10 0 0 73 18 85
2024 Procurement 50 33 3 10 4 0 0 83 14 25
2024 Real property 37 33 6 10 15 0 0 70 24 35
2024 Information management 42 28 11 12 7 0 0 70 19 40
2024 Information technology 46 29 6 8 9 0 2 77 17 135
2024 Internal audit 52 37 11 0 0 0 0 89 0 20
2024 Evaluation 44 31 13 6 7 0 0 74 12 15
2024 Data sciences 25 47 17 4 3 4 0 76 7 25
2024 Policy 34 29 6 13 18 0 0 63 31 140
2024 Project management 38 27 10 10 16 0 0 65 26 70
2024 Other services to the public 28 34 8 21 5 0 3 64 27 35
2024 None of the above 35 32 12 10 10 0 1 68 20 130
2022 Client contact centre 51 26 14 9 0 0 0 78 9 40
2022 Health care practitioners 45 14 11 20 10 0 0 59 30 20
2022 Federal regulators 37 35 12 9 8 0 0 72 17 455
2022 Compliance, inspection and enforcement 33 38 13 9 6 0 0 72 15 1065
2022 Communications or public affairs 43 35 9 6 7 0 0 78 13 65
2022 Access to information and privacy 41 42 0 17 0 0 0 83 17 10
2022 Security 33 42 14 5 6 0 0 75 12 15
2022 Science and technology 41 32 12 10 6 0 0 72 16 445
2022 Administration and operations 49 30 8 6 6 0 0 79 12 365
2022 Human resources 68 23 4 3 1 0 1 91 5 225
2022 Financial management 40 39 10 2 6 0 2 81 9 85
2022 Procurement 33 40 10 10 7 0 0 73 17 30
2022 Real property 66 14 7 4 9 0 0 80 14 20
2022 Information management 65 14 18 3 0 0 0 79 3 35
2022 Information technology 57 26 7 6 3 1 0 84 9 115
2022 Internal audit 43 45 0 6 6 0 0 87 13 15
2022 Evaluation 74 10 5 6 5 0 0 84 11 20
2022 Data sciences 55 24 13 8 0 0 0 79 8 30
2022 Policy 36 39 9 6 9 0 0 75 15 125
2022 Project management 45 36 1 15 1 2 0 82 17 85
2022 Other services to the public 39 21 15 11 14 0 1 60 25 45
2022 None of the above 33 41 11 3 10 0 1 76 13 105
2020 Client contact centre 29 34 22 10 5 0 0 63 16 55
2020 Health care practitioners 43 14 19 14 10 0 0 57 24 20
2020 Federal regulators 36 37 11 9 6 0 0 74 15 505
2020 Compliance, inspection and enforcement 37 37 13 8 4 0 1 74 13 1435
2020 Communications or public affairs 35 42 12 7 3 0 1 78 9 70
2020 Access to information and privacy 65 17 0 0 17 0 0 83 17 10
2020 Science and technology 40 38 10 8 5 0 0 77 12 535
2020 Administration and operations 58 29 6 4 2 0 0 87 7 445
2020 Human resources 64 24 4 6 2 0 0 88 8 210
2020 Financial management 48 29 10 11 2 0 0 78 13 85
2020 Procurement 56 11 0 16 16 0 0 68 32 15
2020 Real property 59 31 4 4 2 0 0 90 6 30
2020 Information management 55 31 2 11 0 0 0 86 11 40
2020 Information technology 56 24 6 8 4 2 0 81 12 125
2020 Internal audit 53 25 11 11 0 0 0 78 11 25
2020 Evaluation 49 34 14 3 0 0 0 83 3 25
2020 Data sciences 54 24 16 7 0 0 0 77 7 30
2020 Policy 39 34 11 10 6 0 0 72 16 145
2020 Project management 51 25 9 9 6 0 0 77 15 65
2020 Other services to the public 36 29 19 6 8 0 3 67 14 50
2020 None of the above 47 27 10 11 5 0 0 74 16 155
2019 Client contact centre 29 35 17 9 10 0 0 64 19 60
2019 Health care practitioners 24 43 9 12 9 3 0 69 22 30
2019 Federal regulators 34 37 11 10 7 0 0 71 18 600
2019 Compliance, inspection and enforcement 31 36 14 11 7 0 0 67 19 1370
2019 Communications or public affairs 48 35 7 10 1 0 0 83 11 85
2019 Access to information and privacy 47 27 21 6 0 0 0 73 6 15
2019 Security 42 42 8 8 0 0 0 83 8 10
2019 Science and technology 41 37 10 8 4 0 0 78 12 620
2019 Administration and operations 52 28 9 7 4 1 0 81 11 480
2019 Human resources 67 23 4 3 2 0 0 91 6 245
2019 Financial management 43 25 12 14 5 0 1 69 19 115
2019 Procurement 31 31 19 6 12 0 0 63 18 15
2019 Real property 53 32 4 11 0 0 0 85 11 35
2019 Material management 40 20 30 10 0 0 0 60 10 10
2019 Information management 51 27 6 9 6 0 1 79 15 55
2019 Information technology 49 29 10 5 5 1 0 79 11 110
2019 Internal audit 46 47 7 0 0 0 0 93 0 25
2019 Evaluation 42 30 16 6 6 0 0 72 12 30
2019 Data sciences 59 32 0 6 3 0 0 90 10 30
2019 Policy 37 35 13 10 4 0 0 73 14 125
2019 Project management 56 30 2 9 3 0 0 85 12 60
2019 Other services to the public 38 37 10 10 5 0 0 75 15 45
2019 None of the above 46 28 9 8 8 0 1 75 15 185

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 20 16 0 15 0 0 70 15 30
2024 Health care practitioners 28 41 23 4 3 0 0 69 8 25
2024 Intelligence analysts 40 42 7 7 4 0 0 82 11 30
2024 Federal regulators 24 35 21 10 8 1 0 60 18 480
2024 Compliance, inspection and enforcement 34 36 19 7 3 0 0 71 10 1080
2024 Communications or public affairs 20 53 14 10 3 0 0 73 13 85
2024 Science and technology 42 35 13 6 3 0 0 77 9 460
2024 Administration and operations 46 31 15 5 2 0 0 77 7 385
2024 Human resources 43 30 12 10 4 1 0 74 14 230
2024 Financial management 43 28 18 6 5 0 0 71 11 85
2024 Procurement 47 29 9 13 3 0 0 75 16 25
2024 Real property 23 44 11 13 9 0 0 67 21 35
2024 Information management 49 24 20 5 2 0 0 72 7 40
2024 Information technology 48 33 12 4 2 0 0 82 7 135
2024 Internal audit 70 23 7 0 0 0 0 93 0 20
2024 Evaluation 32 33 17 0 0 12 5 79 0 15
2024 Data sciences 32 42 14 7 6 0 0 73 13 25
2024 Policy 30 35 14 9 10 1 1 66 20 140
2024 Project management 39 28 21 8 4 0 0 67 13 70
2024 Other services to the public 37 36 18 7 0 0 2 74 7 35
2024 None of the above 36 34 15 8 6 0 1 71 14 130
2022 Client contact centre 54 36 2 7 0 0 0 91 7 40
2022 Health care practitioners 32 39 10 15 4 0 0 71 19 20
2022 Federal regulators 30 34 21 8 7 0 0 65 14 455
2022 Compliance, inspection and enforcement 36 36 17 6 3 1 1 73 9 1070
2022 Communications or public affairs 46 24 17 5 7 0 0 70 12 65
2022 Access to information and privacy 45 20 18 0 17 0 0 65 17 10
2022 Security 36 21 17 19 0 0 6 61 21 15
2022 Science and technology 44 36 10 6 4 0 0 80 10 445
2022 Administration and operations 47 32 12 4 4 0 1 79 9 365
2022 Human resources 44 30 14 8 3 0 0 75 12 225
2022 Financial management 38 35 15 9 3 0 0 73 12 85
2022 Procurement 31 15 37 11 7 0 0 46 17 30
2022 Real property 23 20 35 9 4 0 10 48 14 20
2022 Information management 48 28 18 2 2 0 3 78 4 35
2022 Information technology 44 33 11 7 3 1 0 78 11 115
2022 Internal audit 40 30 23 6 0 0 0 70 6 15
2022 Evaluation 56 21 12 6 5 0 0 78 11 20
2022 Data sciences 39 32 13 12 5 0 0 70 16 30
2022 Policy 30 28 27 6 7 2 0 60 13 125
2022 Project management 24 45 16 14 1 0 0 69 15 85
2022 Other services to the public 45 34 8 4 8 1 0 80 12 45
2022 None of the above 42 27 16 7 8 1 0 69 15 105
2020 Client contact centre 42 29 20 7 2 0 0 71 9 55
2020 Health care practitioners 43 33 19 5 0 0 0 76 5 20
2020 Federal regulators 28 35 22 7 8 0 0 63 15 505
2020 Compliance, inspection and enforcement 40 36 16 6 3 0 0 76 8 1430
2020 Communications or public affairs 35 30 17 13 4 0 0 66 17 70
2020 Access to information and privacy 32 17 30 10 10 0 0 50 20 10
2020 Science and technology 38 34 15 8 5 0 0 72 13 535
2020 Administration and operations 41 35 16 6 3 0 0 75 9 445
2020 Human resources 38 28 20 12 2 0 0 66 14 205
2020 Financial management 43 26 19 7 5 0 0 69 12 85
2020 Procurement 31 12 35 6 17 0 0 43 22 15
2020 Real property 30 37 25 9 0 0 0 67 9 30
2020 Information management 27 45 14 9 5 0 0 72 14 40
2020 Information technology 36 26 17 10 8 2 1 64 18 125
2020 Internal audit 35 36 22 7 0 0 0 71 7 25
2020 Evaluation 49 20 17 3 10 0 0 69 14 25
2020 Data sciences 39 26 21 6 4 4 0 68 10 30
2020 Policy 23 41 20 9 7 0 0 64 16 145
2020 Project management 38 28 17 9 7 0 0 66 16 65
2020 Other services to the public 39 32 10 8 8 3 0 73 17 50
2020 None of the above 43 28 20 7 2 0 0 71 9 150
2019 Client contact centre 35 52 7 5 2 0 0 87 7 60
2019 Health care practitioners 30 33 24 9 3 0 0 63 12 30
2019 Federal regulators 26 35 20 11 8 0 0 61 18 600
2019 Compliance, inspection and enforcement 35 37 18 6 3 0 0 72 10 1365
2019 Communications or public affairs 38 41 13 3 4 0 0 79 8 85
2019 Access to information and privacy 25 27 28 6 14 0 0 52 20 15
2019 Security 8 50 17 17 9 0 0 58 25 10
2019 Science and technology 42 35 13 7 3 0 0 77 10 615
2019 Administration and operations 47 33 14 5 2 0 0 80 6 475
2019 Human resources 38 31 17 9 5 0 0 69 14 240
2019 Financial management 45 28 16 8 3 0 1 73 10 115
2019 Procurement 25 31 13 25 6 0 0 56 31 15
2019 Real property 38 27 17 15 2 0 0 65 17 35
2019 Material management 69 10 10 10 0 0 0 80 10 10
2019 Information management 52 24 15 5 3 0 0 76 8 55
2019 Information technology 35 32 22 5 4 0 1 68 9 110
2019 Internal audit 39 21 36 4 0 0 0 60 4 25
2019 Evaluation 26 45 15 9 3 3 0 73 12 30
2019 Data sciences 44 31 19 3 3 0 0 75 6 30
2019 Policy 30 34 24 7 5 0 0 64 12 125
2019 Project management 35 29 19 10 7 0 0 64 17 60
2019 Other services to the public 39 38 15 4 0 0 4 80 4 45
2019 None of the above 39 30 20 6 4 0 1 70 9 190

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 12 7 3 9 7 23 73 17 30
2024 Health care practitioners 44 31 12 0 4 0 9 82 4 25
2024 Intelligence analysts 76 20 0 0 4 0 0 96 4 30
2024 Federal regulators 57 20 9 4 5 2 3 81 10 480
2024 Compliance, inspection and enforcement 48 25 8 4 7 2 5 80 12 1080
2024 Communications or public affairs 75 13 7 4 0 2 0 89 4 85
2024 Science and technology 58 22 6 4 4 2 4 85 9 460
2024 Administration and operations 64 20 6 3 4 1 3 88 7 385
2024 Human resources 79 11 1 4 4 1 1 91 8 230
2024 Financial management 62 21 3 2 8 2 2 86 10 85
2024 Procurement 69 22 4 4 0 0 0 91 4 25
2024 Real property 50 25 6 6 3 2 8 84 10 35
2024 Information management 69 22 3 0 3 4 0 94 3 40
2024 Information technology 71 19 4 1 2 1 2 92 3 135
2024 Internal audit 89 11 0 0 0 0 0 100 0 20
2024 Evaluation 75 11 7 0 7 0 0 86 7 15
2024 Data sciences 83 7 4 0 0 0 6 95 0 25
2024 Policy 67 24 1 5 1 0 2 93 6 140
2024 Project management 69 24 4 1 1 0 1 94 3 70
2024 Other services to the public 57 19 7 7 6 2 3 80 13 35
2024 None of the above 60 20 10 0 6 2 2 83 6 130
2022 Client contact centre 24 36 4 2 4 5 23 85 9 40
2022 Health care practitioners 59 20 11 5 0 0 6 83 5 20
2022 Federal regulators 54 22 9 5 4 2 4 82 9 455
2022 Compliance, inspection and enforcement 48 25 8 6 5 2 7 80 11 1070
2022 Communications or public affairs 72 16 2 4 0 2 4 93 4 65
2022 Access to information and privacy 91 9 0 0 0 0 0 100 0 10
2022 Security 72 21 7 0 0 0 0 93 0 15
2022 Science and technology 52 28 7 4 5 2 2 84 10 445
2022 Administration and operations 64 18 3 3 4 3 4 89 8 365
2022 Human resources 85 10 1 1 1 2 1 97 2 225
2022 Financial management 61 27 2 1 6 1 1 91 7 85
2022 Procurement 70 4 11 5 8 0 3 76 13 30
2022 Real property 35 36 5 5 0 4 15 88 6 20
2022 Information management 61 32 0 3 0 4 0 97 3 35
2022 Information technology 73 14 5 1 3 2 2 91 4 115
2022 Internal audit 60 40 0 0 0 0 0 100 0 15
2022 Evaluation 66 18 0 0 11 5 0 89 11 20
2022 Data sciences 81 12 2 0 2 3 0 95 2 30
2022 Policy 66 21 5 6 1 0 0 88 8 125
2022 Project management 76 16 4 2 0 3 0 94 2 85
2022 Other services to the public 59 16 12 5 4 1 3 78 9 45
2022 None of the above 50 26 6 6 6 2 4 81 13 105

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Client contact centre 41 35 24 30
2024 Health care practitioners 23 35 42 25
2024 Intelligence analysts 24 42 33 30
2024 Federal regulators 27 39 35 480
2024 Compliance, inspection and enforcement 26 42 32 1075
2024 Communications or public affairs 30 40 30 85
2024 Science and technology 27 42 31 460
2024 Administration and operations 35 34 31 385
2024 Human resources 32 36 32 230
2024 Financial management 33 31 36 85
2024 Procurement 22 45 33 25
2024 Real property 35 24 41 35
2024 Information management 31 39 30 40
2024 Information technology 41 32 27 135
2024 Internal audit 22 70 8 20
2024 Evaluation 25 57 18 15
2024 Data sciences 38 27 35 25
2024 Policy 30 36 34 140
2024 Project management 48 19 32 70
2024 Other services to the public 37 39 25 35
2024 None of the above 34 39 27 130
2022 Client contact centre 47 19 34 40
2022 Health care practitioners 43 33 24 20
2022 Federal regulators 28 39 34 455
2022 Compliance, inspection and enforcement 35 35 30 1070
2022 Communications or public affairs 22 28 50 65
2022 Access to information and privacy 37 15 49 10
2022 Security 24 57 19 15
2022 Science and technology 34 35 32 445
2022 Administration and operations 39 30 31 365
2022 Human resources 35 37 28 225
2022 Financial management 33 29 38 85
2022 Procurement 24 24 52 30
2022 Real property 10 55 35 20
2022 Information management 37 35 28 35
2022 Information technology 34 28 37 115
2022 Internal audit 41 35 24 15
2022 Evaluation 33 41 26 20
2022 Data sciences 40 16 44 30
2022 Policy 39 22 39 125
2022 Project management 47 19 34 85
2022 Other services to the public 39 36 26 45
2022 None of the above 29 32 39 105
2020 Client contact centre 27 43 30 55
2020 Health care practitioners 14 62 24 20
2020 Federal regulators 18 42 40 510
2020 Compliance, inspection and enforcement 20 46 35 1435
2020 Communications or public affairs 25 42 33 70
2020 Access to information and privacy 17 48 35 10
2020 Science and technology 18 49 33 535
2020 Administration and operations 22 38 40 450
2020 Human resources 24 43 33 210
2020 Financial management 28 45 27 85
2020 Procurement 11 46 43 15
2020 Real property 21 49 30 30
2020 Information management 23 33 45 45
2020 Information technology 24 43 33 125
2020 Internal audit 30 34 36 25
2020 Evaluation 34 29 37 25
2020 Data sciences 26 20 54 30
2020 Policy 31 30 39 145
2020 Project management 44 23 32 65
2020 Other services to the public 22 35 44 50
2020 None of the above 22 40 38 155
2019 Client contact centre 17 44 39 60
2019 Health care practitioners 12 55 34 30
2019 Federal regulators 24 41 35 605
2019 Compliance, inspection and enforcement 21 40 39 1375
2019 Communications or public affairs 41 33 26 85
2019 Access to information and privacy 40 19 41 15
2019 Security 34 8 58 10
2019 Science and technology 20 43 38 625
2019 Administration and operations 28 31 41 480
2019 Human resources 22 41 36 245
2019 Financial management 31 36 34 115
2019 Procurement 37 38 25 15
2019 Real property 19 56 25 35
2019 Material management 40 20 40 10
2019 Information management 31 30 40 55
2019 Information technology 37 28 35 110
2019 Internal audit 32 29 39 25
2019 Evaluation 35 27 39 30
2019 Data sciences 43 29 29 30
2019 Policy 38 27 36 130
2019 Project management 41 29 31 60
2019 Other services to the public 19 20 61 45
2019 None of the above 23 32 45 190

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Client contact centre 6 41 44 0 0 8 10
2024 Federal regulators 22 39 19 10 4 7 125
2024 Compliance, inspection and enforcement 22 45 17 11 1 4 275
2024 Communications or public affairs 9 32 38 4 4 12 25
2024 Science and technology 15 30 18 13 14 10 120
2024 Administration and operations 16 42 31 4 1 6 130
2024 Human resources 18 32 24 2 12 11 70
2024 Financial management 20 16 33 8 17 6 25
2024 Real property 29 23 40 0 0 9 10
2024 Information management 48 15 28 9 0 0 10
2024 Information technology 17 31 23 4 22 3 55
2024 Policy 3 36 39 5 12 5 40
2024 Project management 11 43 29 6 2 9 35
2024 Other services to the public 18 46 27 0 0 8 10
2024 None of the above 18 25 33 10 8 6 45
2022 Client contact centre 4 46 20 0 5 24 15
2022 Federal regulators 26 33 29 7 0 6 125
2022 Compliance, inspection and enforcement 14 51 25 3 4 3 360
2022 Communications or public affairs 12 26 51 0 0 12 15
2022 Science and technology 12 36 26 6 14 6 135
2022 Administration and operations 11 55 22 3 4 6 145
2022 Human resources 11 48 21 2 8 11 75
2022 Financial management 10 47 27 0 4 11 25
2022 Information technology 12 46 18 6 16 2 40
2022 Data sciences 20 46 0 0 34 0 10
2022 Policy 8 46 31 4 12 0 45
2022 Project management 14 49 25 4 0 7 40
2022 Other services to the public 18 43 15 16 3 4 20
2022 None of the above 17 37 23 9 7 7 35
2020 Client contact centre 7 42 45 6 0 0 15
2020 Federal regulators 25 42 25 3 3 2 90
2020 Compliance, inspection and enforcement 20 42 23 7 4 3 285
2020 Communications or public affairs 0 42 42 0 16 0 20
2020 Science and technology 25 28 33 3 9 2 95
2020 Administration and operations 19 37 29 3 10 3 95
2020 Human resources 11 45 34 0 2 8 50
2020 Financial management 8 42 46 4 0 0 25
2020 Information management 23 59 19 0 0 0 10
2020 Information technology 19 45 29 0 0 6 30
2020 Evaluation 10 60 20 0 0 10 10
2020 Policy 13 39 41 4 2 0 45
2020 Project management 17 60 16 0 3 3 30
2020 Other services to the public 9 26 40 9 9 9 10
2020 None of the above 17 25 36 5 11 6 35
2019 Federal regulators 27 37 25 4 3 4 145
2019 Compliance, inspection and enforcement 17 34 30 5 10 3 280
2019 Communications or public affairs 3 16 36 0 33 13 35
2019 Science and technology 16 28 23 5 22 6 115
2019 Administration and operations 12 39 28 3 13 6 130
2019 Human resources 11 29 40 3 11 6 55
2019 Financial management 11 27 35 3 15 8 35
2019 Information management 10 34 25 0 31 0 15
2019 Information technology 7 26 43 4 20 0 40
2019 Evaluation 0 25 34 0 16 25 10
2019 Data sciences 0 29 15 0 49 7 10
2019 Policy 4 40 37 4 13 2 50
2019 Project management 8 28 52 0 8 4 25
2019 None of the above 15 19 15 6 38 7 40
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 36 17 7 7 0 0 69 14 30
2024 Health care practitioners 26 51 20 4 0 0 0 77 4 25
2024 Intelligence analysts 46 36 13 4 0 0 0 83 4 30
2024 Federal regulators 43 39 7 5 6 1 0 82 11 480
2024 Compliance, inspection and enforcement 35 44 11 6 3 0 0 80 9 1075
2024 Communications or public affairs 47 27 9 7 11 0 0 73 17 85
2024 Science and technology 45 37 8 6 4 0 0 82 10 460
2024 Administration and operations 43 40 9 5 3 1 0 84 7 385
2024 Human resources 58 30 5 5 2 0 0 88 7 230
2024 Financial management 48 40 6 3 3 0 0 88 6 85
2024 Procurement 53 43 0 4 0 0 0 96 4 25
2024 Real property 31 57 10 2 0 0 0 87 2 35
2024 Information management 44 42 9 2 3 0 0 86 5 40
2024 Information technology 49 42 5 2 2 0 0 91 4 135
2024 Internal audit 70 27 4 0 0 0 0 96 0 20
2024 Evaluation 55 27 0 11 7 0 0 82 18 15
2024 Data sciences 45 24 10 21 0 0 0 69 21 25
2024 Policy 49 33 6 9 3 0 0 82 11 140
2024 Project management 47 34 15 3 1 0 0 80 4 70
2024 Other services to the public 35 45 8 8 4 0 0 80 12 35
2024 None of the above 43 40 11 4 2 0 0 83 6 130
2022 Client contact centre 47 40 4 4 5 0 0 86 9 40
2022 Health care practitioners 55 40 6 0 0 0 0 94 0 20
2022 Federal regulators 48 40 6 4 3 0 0 88 6 455
2022 Compliance, inspection and enforcement 41 41 11 4 2 0 0 83 6 1065
2022 Communications or public affairs 57 33 5 2 2 0 0 90 4 65
2022 Access to information and privacy 83 17 0 0 0 0 0 100 0 10
2022 Security 27 22 38 0 6 7 0 53 7 15
2022 Science and technology 50 37 9 3 1 0 0 87 4 445
2022 Administration and operations 47 39 11 3 1 0 0 85 4 365
2022 Human resources 67 25 5 3 0 0 0 92 3 225
2022 Financial management 57 36 3 2 2 0 0 93 4 85
2022 Procurement 58 35 7 0 0 0 0 93 0 30
2022 Real property 53 42 0 0 0 5 0 100 0 20
2022 Information management 52 41 7 0 0 0 0 93 0 35
2022 Information technology 57 31 9 3 1 0 0 88 4 115
2022 Internal audit 72 22 6 0 0 0 0 94 0 15
2022 Evaluation 70 25 0 0 5 0 0 95 5 20
2022 Data sciences 60 38 0 2 0 0 0 98 2 30
2022 Policy 43 46 6 3 2 0 0 88 5 125
2022 Project management 47 41 5 5 2 0 0 89 7 85
2022 Other services to the public 47 41 7 2 2 0 1 89 4 45
2022 None of the above 44 37 9 8 2 0 0 81 10 105
2020 Client contact centre 36 42 15 5 0 2 0 80 5 55
2020 Health care practitioners 28 57 5 5 5 0 0 86 10 20
2020 Federal regulators 46 39 10 4 2 0 0 85 6 510
2020 Compliance, inspection and enforcement 41 43 11 4 1 0 0 84 5 1430
2020 Communications or public affairs 45 46 8 0 1 0 0 91 1 70
2020 Access to information and privacy 45 30 25 0 0 0 0 75 0 10
2020 Science and technology 46 39 9 4 2 0 0 85 6 535
2020 Administration and operations 51 38 6 3 1 0 0 90 4 450
2020 Human resources 62 28 5 4 1 0 0 89 6 205
2020 Financial management 54 39 2 3 1 0 0 93 5 85
2020 Procurement 57 33 5 0 0 5 0 94 0 15
2020 Real property 37 49 7 6 0 0 0 86 6 30
2020 Information management 43 48 7 0 0 2 0 93 0 45
2020 Information technology 47 37 5 5 5 2 0 85 10 125
2020 Internal audit 56 26 11 7 0 0 0 82 7 25
2020 Evaluation 59 27 7 7 0 0 0 86 7 25
2020 Data sciences 42 48 7 4 0 0 0 89 4 30
2020 Policy 48 38 7 5 2 0 0 86 7 145
2020 Project management 46 46 3 4 0 0 0 93 4 65
2020 Other services to the public 50 30 13 8 0 0 0 80 8 50
2020 None of the above 51 29 13 2 4 1 0 81 5 150
2019 Client contact centre 33 46 15 5 2 0 0 78 7 60
2019 Health care practitioners 18 52 18 9 0 0 3 72 9 30
2019 Federal regulators 41 40 11 6 3 0 0 81 8 600
2019 Compliance, inspection and enforcement 35 43 13 6 4 0 0 78 10 1370
2019 Communications or public affairs 41 34 14 7 4 0 0 76 11 85
2019 Access to information and privacy 39 48 13 0 0 0 0 87 0 15
2019 Security 8 58 25 8 0 0 0 66 8 10
2019 Science and technology 43 38 11 5 2 0 0 81 7 620
2019 Administration and operations 42 44 8 4 2 0 0 86 7 475
2019 Human resources 54 33 5 5 3 0 0 87 8 240
2019 Financial management 35 46 10 6 3 0 1 81 9 115
2019 Procurement 38 44 13 6 0 0 0 81 6 15
2019 Real property 41 54 2 2 0 0 0 95 2 35
2019 Material management 50 40 10 0 0 0 0 90 0 10
2019 Information management 46 46 4 1 2 0 0 92 4 55
2019 Information technology 42 37 15 4 2 0 0 79 6 110
2019 Internal audit 21 60 15 4 0 0 0 82 4 25
2019 Evaluation 35 47 12 3 3 0 0 82 6 30
2019 Data sciences 26 64 0 10 0 0 0 90 10 30
2019 Policy 36 50 6 4 3 1 0 87 7 125
2019 Project management 39 39 10 10 2 0 0 77 12 60
2019 Other services to the public 41 30 25 4 0 0 0 71 4 45
2019 None of the above 41 39 13 5 3 0 0 80 8 185

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 38 33 6 13 0 0 48 19 30
2024 Health care practitioners 0 48 37 8 3 4 0 50 12 25
2024 Intelligence analysts 20 42 21 6 11 0 0 62 17 30
2024 Federal regulators 18 38 20 14 9 2 0 56 23 480
2024 Compliance, inspection and enforcement 18 42 20 12 6 2 0 61 18 1075
2024 Communications or public affairs 24 44 12 11 9 0 0 68 20 85
2024 Science and technology 21 41 19 10 8 1 0 63 18 460
2024 Administration and operations 25 43 17 8 6 1 0 68 15 385
2024 Human resources 31 40 12 13 2 1 0 72 16 230
2024 Financial management 25 42 20 11 2 0 0 67 14 85
2024 Procurement 44 49 4 3 0 0 0 93 3 25
2024 Real property 6 51 24 11 7 0 0 57 18 35
2024 Information management 26 43 21 10 0 0 0 69 10 40
2024 Information technology 29 35 18 8 7 3 1 66 16 135
2024 Internal audit 8 57 16 19 0 0 0 65 19 20
2024 Evaluation 22 22 22 18 16 0 0 44 34 15
2024 Data sciences 18 46 4 28 3 0 0 65 31 25
2024 Policy 19 42 16 14 8 1 0 62 22 140
2024 Project management 19 51 17 10 3 0 0 70 13 70
2024 Other services to the public 17 45 11 18 7 3 0 64 25 35
2024 None of the above 20 40 21 10 6 3 0 61 17 130
2022 Client contact centre 34 43 12 0 3 7 0 83 4 40
2022 Health care practitioners 11 39 22 25 0 3 0 52 26 20
2022 Federal regulators 26 44 20 7 3 0 0 70 11 455
2022 Compliance, inspection and enforcement 25 42 19 9 3 2 0 68 13 1070
2022 Communications or public affairs 33 48 6 5 5 1 2 84 10 65
2022 Access to information and privacy 19 74 8 0 0 0 0 92 0 10
2022 Security 19 49 18 7 7 0 0 68 14 15
2022 Science and technology 25 44 15 10 4 1 0 71 14 445
2022 Administration and operations 33 39 13 7 5 3 0 74 12 365
2022 Human resources 43 43 10 3 0 0 0 86 4 225
2022 Financial management 26 43 20 2 6 2 0 71 8 85
2022 Procurement 37 47 6 0 0 7 4 93 0 30
2022 Real property 8 39 24 15 13 0 0 48 29 20
2022 Information management 34 40 6 19 0 0 0 74 19 35
2022 Information technology 29 42 10 11 4 3 0 74 16 115
2022 Internal audit 13 63 6 11 6 0 0 77 17 15
2022 Evaluation 24 46 4 10 16 0 0 70 26 20
2022 Data sciences 19 53 18 5 5 0 0 73 10 30
2022 Policy 21 45 15 12 5 1 0 67 18 125
2022 Project management 16 50 12 14 6 1 0 68 20 85
2022 Other services to the public 27 39 23 6 2 4 0 68 8 45
2022 None of the above 22 40 20 10 2 6 0 65 13 105
2020 Client contact centre 28 44 21 4 2 2 0 73 5 55
2020 Health care practitioners 9 76 9 5 0 0 0 86 5 20
2020 Federal regulators 27 42 21 8 3 1 0 69 10 505
2020 Compliance, inspection and enforcement 27 44 20 7 2 1 0 71 9 1435
2020 Communications or public affairs 32 55 11 1 0 1 0 88 1 70
2020 Access to information and privacy 10 72 10 7 0 0 0 83 7 10
2020 Science and technology 26 45 19 6 3 2 0 72 9 535
2020 Administration and operations 38 43 13 4 1 1 0 82 5 450
2020 Human resources 44 41 10 4 1 0 0 85 5 210
2020 Financial management 35 41 12 9 1 2 0 77 11 85
2020 Procurement 46 27 21 5 0 0 0 73 5 15
2020 Real property 17 55 21 4 2 0 0 73 6 30
2020 Information management 40 47 9 2 2 0 0 87 4 45
2020 Information technology 32 34 19 9 3 2 0 68 13 125
2020 Internal audit 29 30 30 11 0 0 0 59 11 25
2020 Evaluation 36 37 10 14 0 3 0 75 14 25
2020 Data sciences 25 27 37 7 0 4 0 54 7 30
2020 Policy 23 46 19 9 3 1 0 70 12 145
2020 Project management 32 42 11 9 6 0 0 74 15 65
2020 Other services to the public 27 46 19 6 0 2 0 75 6 50
2020 None of the above 28 42 16 7 4 2 1 72 11 155
2019 Client contact centre 17 54 15 7 4 3 0 73 11 60
2019 Health care practitioners 24 45 28 3 0 0 0 69 3 30
2019 Federal regulators 25 42 20 9 4 0 0 68 12 600
2019 Compliance, inspection and enforcement 22 45 20 8 3 1 0 68 12 1370
2019 Communications or public affairs 23 44 17 10 4 1 0 69 14 85
2019 Access to information and privacy 12 48 27 13 0 0 0 60 13 15
2019 Security 17 25 59 0 0 0 0 41 0 10
2019 Science and technology 26 45 17 8 3 1 0 72 11 620
2019 Administration and operations 28 47 14 8 3 0 0 75 11 475
2019 Human resources 35 44 13 6 1 0 0 79 7 245
2019 Financial management 27 47 13 8 3 2 0 75 12 115
2019 Procurement 38 44 13 0 6 0 0 81 6 15
2019 Real property 27 40 25 0 4 4 0 70 5 35
2019 Material management 19 50 10 10 0 10 0 77 11 10
2019 Information management 29 47 12 9 2 0 0 77 11 55
2019 Information technology 25 38 18 13 4 2 0 64 17 110
2019 Internal audit 15 52 26 8 0 0 0 67 8 25
2019 Evaluation 29 47 15 3 6 0 0 76 9 30
2019 Data sciences 18 66 16 0 0 0 0 84 0 30
2019 Policy 24 42 21 10 2 1 0 67 13 130
2019 Project management 23 53 10 11 3 0 0 76 14 60
2019 Other services to the public 27 39 25 4 2 4 0 68 6 45
2019 None of the above 26 39 20 10 2 3 1 68 12 185

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 8 32 14 10 3 6 27 38 30
2024 Health care practitioners 4 27 33 23 8 0 5 32 33 25
2024 Intelligence analysts 15 27 29 23 3 0 3 27 43 30
2024 Federal regulators 13 31 37 14 2 0 2 17 45 480
2024 Compliance, inspection and enforcement 10 26 40 16 6 1 1 22 37 1075
2024 Communications or public affairs 18 28 30 19 5 0 0 24 46 85
2024 Science and technology 8 25 36 18 10 0 2 28 35 460
2024 Administration and operations 9 21 37 19 11 1 2 31 31 385
2024 Human resources 8 20 39 23 9 0 2 32 28 230
2024 Financial management 8 23 28 31 3 1 5 36 34 85
2024 Procurement 8 26 42 13 11 0 0 25 34 25
2024 Real property 16 15 35 30 3 0 0 33 32 35
2024 Information management 14 25 36 19 2 0 5 22 40 40
2024 Information technology 9 23 39 19 10 0 0 29 32 135
2024 Internal audit 0 30 57 14 0 0 0 14 30 20
2024 Evaluation 12 13 41 23 5 0 5 30 27 15
2024 Data sciences 14 27 25 27 7 0 0 34 41 25
2024 Policy 15 29 38 10 6 0 1 17 45 140
2024 Project management 9 31 50 7 4 0 0 10 40 70
2024 Other services to the public 14 31 29 13 14 0 0 27 44 35
2024 None of the above 12 27 28 19 11 1 2 31 40 130
2022 Client contact centre 1 24 23 18 19 5 9 43 30 40
2022 Health care practitioners 4 20 51 22 0 0 3 22 25 20
2022 Federal regulators 11 26 38 16 6 1 2 23 38 455
2022 Compliance, inspection and enforcement 8 23 38 19 8 1 3 27 33 1065
2022 Communications or public affairs 11 27 32 21 10 0 0 31 38 65
2022 Access to information and privacy 23 26 10 19 12 9 0 35 55 10
2022 Security 13 16 56 0 0 14 0 0 34 15
2022 Science and technology 6 21 35 25 9 0 4 35 28 445
2022 Administration and operations 8 20 36 19 13 2 2 34 29 365
2022 Human resources 4 20 36 20 13 0 6 35 26 220
2022 Financial management 5 24 43 19 6 1 2 26 30 85
2022 Procurement 3 23 40 24 7 0 4 32 27 30
2022 Real property 4 17 65 9 0 0 5 9 22 20
2022 Information management 12 19 20 32 11 0 5 46 33 35
2022 Information technology 8 32 33 19 7 0 1 26 41 115
2022 Internal audit 0 18 24 58 0 0 0 58 18 15
2022 Evaluation 0 20 40 15 16 5 5 33 22 20
2022 Data sciences 11 23 38 19 8 0 0 27 35 30
2022 Policy 17 22 40 14 8 0 1 21 39 125
2022 Project management 16 22 35 23 0 2 1 24 39 85
2022 Other services to the public 10 27 42 13 7 0 1 20 37 45
2022 None of the above 10 25 30 20 9 1 5 30 38 105
2020 Client contact centre 13 25 34 21 6 0 2 27 39 55
2020 Health care practitioners 10 28 33 24 5 0 0 28 38 20
2020 Federal regulators 9 26 42 16 6 0 1 23 35 510
2020 Compliance, inspection and enforcement 7 24 38 21 9 1 1 31 31 1435
2020 Communications or public affairs 10 32 18 26 13 0 0 40 42 70
2020 Access to information and privacy 0 28 38 28 7 0 0 35 28 10
2020 Science and technology 8 24 35 22 10 1 1 32 33 535
2020 Administration and operations 7 20 36 25 11 0 1 36 28 450
2020 Human resources 7 20 39 23 10 1 1 34 27 210
2020 Financial management 5 32 26 27 7 1 1 35 38 85
2020 Procurement 21 43 0 29 6 0 0 35 65 15
2020 Real property 4 22 42 22 10 0 0 32 26 30
2020 Information management 13 15 51 16 4 0 0 20 28 45
2020 Information technology 13 30 32 14 6 4 1 21 45 125
2020 Internal audit 4 34 30 25 7 0 0 32 37 25
2020 Evaluation 7 35 44 7 3 3 0 11 44 25
2020 Data sciences 4 37 27 18 14 0 0 32 40 30
2020 Policy 13 29 38 14 6 0 0 20 42 145
2020 Project management 15 28 39 12 6 0 0 19 43 65
2020 Other services to the public 12 19 35 16 8 0 9 26 35 50
2020 None of the above 6 18 34 21 17 3 1 40 25 155
2019 Client contact centre 11 27 42 10 9 0 0 20 38 60
2019 Health care practitioners 3 21 37 33 3 0 3 37 25 30
2019 Federal regulators 11 31 38 13 6 0 1 20 42 600
2019 Compliance, inspection and enforcement 9 27 36 18 7 1 1 26 37 1370
2019 Communications or public affairs 17 17 43 15 7 0 0 23 34 85
2019 Access to information and privacy 20 21 40 13 6 0 0 19 41 15
2019 Security 17 50 33 0 0 0 0 0 67 10
2019 Science and technology 8 18 40 22 10 1 1 32 27 625
2019 Administration and operations 9 23 36 21 11 0 0 31 32 480
2019 Human resources 6 21 37 26 9 0 0 35 28 240
2019 Financial management 3 24 45 18 9 0 1 28 27 115
2019 Procurement 25 25 13 25 13 0 0 38 50 15
2019 Real property 6 24 29 23 13 4 0 38 32 35
2019 Material management 0 50 10 20 19 0 0 40 50 10
2019 Information management 11 20 48 12 6 2 1 18 33 55
2019 Information technology 14 41 26 10 8 0 1 18 56 110
2019 Internal audit 22 32 18 21 7 0 0 28 54 25
2019 Evaluation 6 38 38 17 0 0 0 17 44 30
2019 Data sciences 3 35 34 16 12 0 0 28 38 30
2019 Policy 12 31 40 15 3 0 0 18 42 125
2019 Project management 12 48 18 14 3 0 5 18 63 60
2019 Other services to the public 8 21 36 26 9 0 0 35 29 45
2019 None of the above 13 26 36 14 9 2 0 23 40 185

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 16 24 27 9 0 3 36 39 30
2024 Health care practitioners 12 26 34 11 0 4 13 13 46 25
2024 Intelligence analysts 19 12 42 17 3 0 7 22 33 30
2024 Federal regulators 16 24 33 17 7 1 2 25 41 480
2024 Compliance, inspection and enforcement 12 25 31 20 7 3 3 29 39 1075
2024 Communications or public affairs 33 32 21 9 5 0 1 14 65 85
2024 Science and technology 15 25 27 18 8 1 5 28 43 460
2024 Administration and operations 18 24 29 15 10 0 3 26 44 385
2024 Human resources 12 21 35 18 9 0 4 29 34 225
2024 Financial management 14 26 27 26 5 3 0 32 41 85
2024 Procurement 7 40 38 10 5 0 0 14 47 25
2024 Real property 18 40 21 18 3 0 0 21 58 35
2024 Information management 18 17 30 23 7 0 5 32 36 40
2024 Information technology 10 24 34 21 10 0 1 32 34 135
2024 Internal audit 4 22 51 18 4 0 0 22 26 20
2024 Evaluation 31 11 48 5 0 0 5 5 44 15
2024 Data sciences 28 8 30 19 8 0 6 29 39 25
2024 Policy 22 31 31 11 4 0 0 15 54 140
2024 Project management 22 27 37 10 2 0 0 13 50 70
2024 Other services to the public 15 15 34 22 7 0 8 31 32 35
2024 None of the above 17 27 28 14 8 1 5 23 47 130
2022 Client contact centre 12 22 23 17 19 0 7 39 37 40
2022 Health care practitioners 15 14 48 20 0 0 3 20 30 20
2022 Federal regulators 10 26 37 17 5 2 3 23 37 455
2022 Compliance, inspection and enforcement 9 22 33 20 7 4 5 30 34 1065
2022 Communications or public affairs 25 35 27 5 7 0 1 12 60 65
2022 Access to information and privacy 9 10 41 30 10 0 0 40 19 10
2022 Security 50 13 30 7 0 0 0 7 63 15
2022 Science and technology 11 26 32 17 8 0 6 26 40 445
2022 Administration and operations 12 24 31 19 8 1 5 29 38 365
2022 Human resources 9 18 30 21 13 0 8 38 29 220
2022 Financial management 13 31 32 15 5 2 2 21 45 85
2022 Procurement 7 26 23 33 4 0 7 39 36 30
2022 Real property 19 16 42 17 0 0 5 18 37 20
2022 Information management 19 10 23 29 12 5 3 44 31 35
2022 Information technology 11 26 34 21 6 2 0 28 38 115
2022 Internal audit 12 23 51 7 7 0 0 14 35 15
2022 Evaluation 11 24 21 15 21 0 9 39 38 20
2022 Data sciences 18 21 29 6 10 16 0 18 47 30
2022 Policy 19 25 35 13 6 1 1 20 45 125
2022 Project management 16 27 37 19 1 0 0 21 43 85
2022 Other services to the public 4 34 35 13 11 0 3 25 38 45
2022 None of the above 18 27 22 20 6 2 5 27 49 105
2020 Client contact centre 11 31 30 8 10 2 7 20 46 50
2020 Health care practitioners 28 14 33 24 0 0 0 24 43 20
2020 Federal regulators 10 24 36 20 8 1 1 28 35 505
2020 Compliance, inspection and enforcement 10 21 33 21 9 3 3 32 33 1430
2020 Communications or public affairs 9 31 31 20 8 0 1 28 41 70
2020 Access to information and privacy 17 0 30 38 15 0 0 52 17 10
2020 Science and technology 13 24 29 18 12 3 2 31 39 535
2020 Administration and operations 12 23 34 18 11 1 2 30 35 450
2020 Human resources 17 16 31 19 14 1 1 34 34 210
2020 Financial management 13 29 37 14 3 1 2 18 44 85
2020 Procurement 22 27 11 16 6 19 0 27 59 15
2020 Real property 36 15 28 12 9 0 0 21 51 30
2020 Information management 15 20 28 30 4 2 0 35 36 40
2020 Information technology 15 25 27 19 5 6 2 26 44 125
2020 Internal audit 7 34 41 14 4 0 0 18 41 25
2020 Evaluation 10 10 49 20 3 3 3 26 22 25
2020 Data sciences 19 32 24 11 11 4 0 23 53 25
2020 Policy 22 23 35 14 5 1 0 19 45 145
2020 Project management 15 26 36 15 9 0 0 23 41 65
2020 Other services to the public 16 20 21 15 16 2 10 35 40 50
2020 None of the above 14 22 24 18 18 2 2 37 38 155
2019 Client contact centre 17 35 17 17 5 7 2 24 57 60
2019 Health care practitioners 15 33 33 18 0 0 0 18 49 30
2019 Federal regulators 14 26 35 15 7 1 2 23 41 600
2019 Compliance, inspection and enforcement 13 26 31 16 8 3 2 26 41 1365
2019 Communications or public affairs 18 21 40 14 5 0 1 20 40 85
2019 Access to information and privacy 7 26 54 7 6 0 0 13 33 15
2019 Security 58 25 17 0 0 0 0 0 83 10
2019 Science and technology 14 26 27 17 11 2 2 29 42 620
2019 Administration and operations 16 27 29 19 8 1 1 28 43 480
2019 Human resources 11 23 31 16 12 5 1 30 36 245
2019 Financial management 14 28 39 16 3 0 0 19 42 115
2019 Procurement 20 33 27 0 20 0 0 20 53 15
2019 Real property 18 26 35 13 7 0 0 20 44 35
2019 Information management 8 30 32 15 9 5 1 25 41 55
2019 Information technology 24 26 30 9 6 3 2 16 53 110
2019 Internal audit 32 28 21 8 11 0 0 18 60 25
2019 Evaluation 6 39 38 18 0 0 0 18 44 30
2019 Data sciences 3 28 35 22 12 0 0 34 31 30
2019 Policy 19 26 39 11 4 1 1 15 46 130
2019 Project management 19 24 38 15 5 0 0 20 42 60
2019 Other services to the public 11 16 39 8 20 2 4 30 29 45
2019 None of the above 13 27 31 13 11 3 2 25 42 185

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 14 25 26 14 4 3 43 30 30
2024 Health care practitioners 8 7 35 41 0 4 5 45 16 25
2024 Intelligence analysts 8 4 54 25 7 0 3 32 12 30
2024 Federal regulators 9 16 34 28 9 1 2 39 26 480
2024 Compliance, inspection and enforcement 4 10 32 33 16 2 3 52 14 1075
2024 Communications or public affairs 16 21 41 22 0 0 0 22 37 85
2024 Science and technology 5 10 31 32 19 0 3 53 15 460
2024 Administration and operations 7 11 30 30 18 1 2 51 19 385
2024 Human resources 5 13 27 32 21 0 3 54 18 230
2024 Financial management 10 14 32 29 15 0 0 43 24 85
2024 Procurement 4 0 49 30 12 0 5 45 4 25
2024 Real property 8 16 27 35 14 0 0 49 24 35
2024 Information management 6 15 25 38 11 0 5 52 22 35
2024 Information technology 3 12 24 32 29 0 1 61 15 135
2024 Internal audit 0 11 33 26 30 0 0 55 11 20
2024 Evaluation 12 0 39 33 11 0 5 46 13 15
2024 Data sciences 3 8 27 45 17 0 0 62 11 25
2024 Policy 14 22 36 20 9 0 0 29 35 140
2024 Project management 7 22 42 21 8 0 0 29 29 70
2024 Other services to the public 3 10 24 49 7 0 8 61 13 35
2024 None of the above 8 12 24 32 21 1 3 55 20 130
2022 Client contact centre 0 13 17 29 24 2 15 64 16 40
2022 Health care practitioners 14 14 48 16 5 0 3 22 29 20
2022 Federal regulators 6 14 37 30 10 1 2 41 21 455
2022 Compliance, inspection and enforcement 2 11 31 35 15 2 3 53 14 1065
2022 Communications or public affairs 11 18 33 26 12 0 0 37 29 65
2022 Access to information and privacy 19 9 28 44 0 0 0 44 28 10
2022 Security 7 14 42 31 0 0 6 34 22 15
2022 Science and technology 3 9 32 33 18 1 3 54 13 445
2022 Administration and operations 6 11 30 29 21 1 2 52 17 365
2022 Human resources 4 11 27 26 24 0 9 54 16 225
2022 Financial management 6 19 37 25 11 0 2 36 26 80
2022 Procurement 0 22 20 33 21 0 4 56 23 30
2022 Real property 4 17 12 18 44 0 5 65 22 20
2022 Information management 2 7 21 37 29 0 5 69 9 35
2022 Information technology 7 8 34 28 21 0 2 50 15 115
2022 Internal audit 0 12 28 6 54 0 0 60 12 15
2022 Evaluation 0 16 23 40 16 0 5 59 17 20
2022 Data sciences 5 10 44 10 31 0 0 41 15 30
2022 Policy 12 30 27 22 7 0 2 30 42 125
2022 Project management 5 13 47 30 3 0 1 33 19 85
2022 Other services to the public 5 12 33 26 22 0 1 49 18 45
2022 None of the above 5 17 27 29 13 1 8 46 25 100
2020 Client contact centre 3 17 33 24 13 0 9 41 22 55
2020 Health care practitioners 0 28 24 38 10 0 0 48 28 20
2020 Federal regulators 6 14 34 32 11 1 1 44 21 505
2020 Compliance, inspection and enforcement 4 7 32 38 17 1 2 56 11 1430
2020 Communications or public affairs 5 24 39 22 9 0 0 31 29 70
2020 Access to information and privacy 25 30 30 0 15 0 0 15 55 10
2020 Science and technology 3 12 32 33 16 1 1 51 16 535
2020 Administration and operations 4 12 35 33 16 0 1 49 16 445
2020 Human resources 4 14 29 33 20 0 0 53 18 210
2020 Financial management 10 18 30 30 10 1 1 41 28 85
2020 Procurement 11 21 33 11 24 0 0 35 32 15
2020 Real property 0 14 33 37 15 0 0 53 14 30
2020 Information management 9 13 25 34 17 0 2 52 23 40
2020 Information technology 8 22 29 19 16 4 2 37 32 125
2020 Internal audit 0 16 22 50 8 0 4 60 17 25
2020 Evaluation 3 14 53 24 3 3 0 28 18 25
2020 Data sciences 19 11 31 25 14 0 0 39 30 30
2020 Policy 12 25 36 19 7 1 0 26 38 145
2020 Project management 9 15 35 38 3 0 0 41 24 65
2020 Other services to the public 4 10 19 33 20 3 12 62 16 50
2020 None of the above 6 8 31 29 22 3 1 53 15 155
2019 Client contact centre 5 19 44 22 9 0 2 31 24 60
2019 Health care practitioners 3 18 46 24 9 0 0 33 21 30
2019 Federal regulators 7 15 36 30 10 0 2 41 22 600
2019 Compliance, inspection and enforcement 5 12 33 32 16 1 2 49 17 1365
2019 Communications or public affairs 5 18 39 28 8 0 1 37 24 85
2019 Access to information and privacy 21 12 53 7 6 0 0 13 34 15
2019 Security 0 37 45 18 0 0 0 18 37 10
2019 Science and technology 3 13 30 34 19 1 1 54 16 620
2019 Administration and operations 5 13 33 31 16 1 0 48 19 475
2019 Human resources 3 12 32 32 21 0 0 53 15 240
2019 Financial management 5 15 34 31 15 0 1 46 20 115
2019 Procurement 19 25 38 13 6 0 0 19 43 15
2019 Real property 2 7 31 34 26 0 0 60 9 35
2019 Material management 10 0 30 40 20 0 0 60 10 10
2019 Information management 8 6 24 37 22 0 4 61 14 55
2019 Information technology 10 26 22 23 16 0 2 40 37 110
2019 Internal audit 0 11 35 33 18 4 0 53 11 25
2019 Evaluation 6 9 48 26 11 0 0 38 15 30
2019 Data sciences 3 13 38 28 18 0 0 47 16 30
2019 Policy 9 23 38 23 7 0 0 30 32 125
2019 Project management 14 15 31 34 7 0 0 40 29 60
2019 Other services to the public 0 15 36 22 23 4 0 47 16 45
2019 None of the above 5 16 35 26 15 2 3 42 21 185

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 25 20 15 10 0 3 26 53 30
2024 Health care practitioners 12 26 36 22 4 0 0 26 38 25
2024 Intelligence analysts 21 37 22 9 7 0 3 17 60 30
2024 Federal regulators 27 28 28 13 2 0 2 16 56 480
2024 Compliance, inspection and enforcement 19 26 26 16 10 1 1 27 46 1075
2024 Communications or public affairs 14 28 32 14 12 0 0 26 42 85
2024 Science and technology 25 25 22 14 10 0 3 25 52 460
2024 Administration and operations 15 19 28 17 14 1 6 33 37 385
2024 Human resources 18 18 21 26 12 1 3 40 38 230
2024 Financial management 20 22 22 21 14 0 1 36 42 85
2024 Procurement 12 14 36 33 0 0 5 35 28 25
2024 Real property 26 24 21 13 9 0 6 24 54 35
2024 Information management 27 20 18 21 6 0 8 29 51 40
2024 Information technology 16 28 19 17 19 0 1 36 44 135
2024 Internal audit 4 17 19 26 19 11 4 52 25 20
2024 Evaluation 34 17 17 22 5 0 5 29 54 15
2024 Data sciences 26 9 20 16 11 0 18 33 42 25
2024 Policy 26 22 31 11 7 2 1 19 49 140
2024 Project management 24 25 30 16 4 0 1 20 49 70
2024 Other services to the public 25 16 24 24 4 3 4 30 44 35
2024 None of the above 20 20 24 16 11 3 6 30 43 130
2022 Client contact centre 12 27 15 16 25 2 2 43 41 40
2022 Health care practitioners 23 8 33 22 5 6 3 30 34 20
2022 Federal regulators 18 28 31 14 6 1 3 21 47 455
2022 Compliance, inspection and enforcement 14 22 29 19 11 2 3 31 39 1065
2022 Communications or public affairs 11 25 26 20 9 0 7 32 40 65
2022 Access to information and privacy 16 10 19 28 27 0 0 54 26 10
2022 Security 13 46 28 7 6 0 0 13 60 15
2022 Science and technology 14 19 26 21 16 1 4 38 35 445
2022 Administration and operations 10 17 31 20 18 1 3 39 29 365
2022 Human resources 12 18 18 23 19 0 10 46 34 225
2022 Financial management 14 21 38 16 8 1 1 25 36 85
2022 Procurement 7 24 22 23 21 0 4 45 32 30
2022 Real property 8 24 25 19 15 0 8 38 36 20
2022 Information management 9 11 26 27 22 3 3 51 21 35
2022 Information technology 17 20 24 17 18 3 1 37 39 115
2022 Internal audit 6 17 45 19 12 0 0 32 23 15
2022 Evaluation 11 27 22 21 16 0 5 38 39 20
2022 Data sciences 19 22 15 17 23 0 4 42 43 30
2022 Policy 18 31 26 11 8 1 4 20 52 125
2022 Project management 13 33 28 18 3 2 2 22 48 85
2022 Other services to the public 10 25 28 18 15 0 3 34 36 45
2022 None of the above 11 33 25 16 8 1 7 26 47 105
2020 Client contact centre 9 32 28 19 9 0 3 29 43 55
2020 Health care practitioners 24 14 19 38 5 0 0 43 38 20
2020 Federal regulators 14 26 30 21 8 0 1 29 41 510
2020 Compliance, inspection and enforcement 10 20 32 23 12 0 2 36 31 1430
2020 Communications or public affairs 14 26 35 8 10 1 5 20 43 70
2020 Access to information and privacy 17 40 17 17 7 0 0 25 58 10
2020 Science and technology 14 21 27 21 15 1 2 37 36 535
2020 Administration and operations 7 20 29 25 17 0 2 43 27 450
2020 Human resources 13 18 27 24 17 0 0 41 31 210
2020 Financial management 12 20 27 25 13 1 2 40 32 85
2020 Procurement 48 0 17 11 24 0 0 35 48 15
2020 Real property 11 29 35 15 9 0 0 24 40 30
2020 Information management 18 16 35 16 14 0 2 30 34 40
2020 Information technology 30 15 30 12 9 2 1 22 47 125
2020 Internal audit 0 15 30 44 7 4 0 54 15 25
2020 Evaluation 14 14 27 35 7 3 0 44 28 25
2020 Data sciences 21 32 29 4 11 0 4 15 56 30
2020 Policy 22 27 29 14 4 0 3 19 51 145
2020 Project management 18 24 36 16 7 0 0 23 42 65
2020 Other services to the public 14 10 33 9 24 2 8 36 27 50
2020 None of the above 12 14 30 22 19 1 3 42 27 155
2019 Client contact centre 16 21 30 22 9 0 3 31 38 55
2019 Health care practitioners 9 42 33 15 0 0 0 15 51 30
2019 Federal regulators 21 29 29 12 6 0 2 19 51 605
2019 Compliance, inspection and enforcement 17 24 29 19 9 2 1 28 42 1370
2019 Communications or public affairs 9 27 29 25 8 0 2 34 37 85
2019 Access to information and privacy 36 20 32 12 0 0 0 12 55 15
2019 Security 58 25 17 0 0 0 0 0 83 10
2019 Science and technology 18 22 25 21 13 0 1 34 40 625
2019 Administration and operations 11 18 32 22 15 1 1 38 30 480
2019 Human resources 17 21 26 19 14 1 3 34 39 245
2019 Financial management 13 18 31 25 10 2 1 36 32 115
2019 Procurement 37 13 31 13 6 0 0 19 50 15
2019 Real property 11 18 35 10 26 0 0 36 29 35
2019 Information management 11 31 21 19 15 0 3 35 44 55
2019 Information technology 29 27 22 7 11 3 0 19 58 110
2019 Internal audit 25 18 18 21 11 0 6 35 46 25
2019 Evaluation 18 24 21 32 6 0 0 38 41 30
2019 Data sciences 0 32 49 13 6 0 0 19 32 30
2019 Policy 22 22 32 15 6 2 1 22 45 125
2019 Project management 21 28 27 12 7 2 3 19 52 60
2019 Other services to the public 10 24 28 12 24 4 0 37 34 45
2019 None of the above 13 20 23 23 14 4 3 40 35 185

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 12 45 9 7 2 6 18 34 30
2024 Health care practitioners 11 12 41 13 18 4 0 33 24 25
2024 Intelligence analysts 7 12 36 23 8 0 14 36 23 30
2024 Federal regulators 12 21 28 24 10 3 3 35 35 480
2024 Compliance, inspection and enforcement 10 17 25 24 16 4 4 44 29 1075
2024 Communications or public affairs 12 21 35 18 13 0 0 31 34 85
2024 Science and technology 8 15 24 21 22 2 8 48 25 460
2024 Administration and operations 10 13 31 20 16 4 5 40 26 385
2024 Human resources 5 9 23 32 23 1 6 60 15 230
2024 Financial management 2 12 25 29 27 1 4 58 15 85
2024 Procurement 4 10 20 49 8 0 9 63 14 25
2024 Real property 0 15 26 24 27 3 6 56 16 35
2024 Information management 11 2 25 27 24 0 10 57 14 40
2024 Information technology 7 10 23 31 22 3 3 57 19 135
2024 Internal audit 0 3 16 40 30 0 10 78 4 20
2024 Evaluation 12 22 28 15 10 0 13 29 39 15
2024 Data sciences 3 13 21 14 21 13 15 49 22 25
2024 Policy 9 13 30 25 15 2 5 44 24 140
2024 Project management 13 12 24 38 5 2 6 47 27 70
2024 Other services to the public 2 24 41 21 8 0 4 30 27 35
2024 None of the above 8 16 20 19 19 6 12 47 28 130
2022 Client contact centre 4 28 20 16 18 9 4 40 37 40
2022 Health care practitioners 8 30 15 37 0 6 3 41 42 20
2022 Federal regulators 18 24 29 18 6 2 3 26 44 455
2022 Compliance, inspection and enforcement 16 23 26 17 10 4 5 29 43 1065
2022 Communications or public affairs 11 23 33 14 13 0 5 28 36 65
2022 Access to information and privacy 0 27 38 21 15 0 0 35 27 10
2022 Security 7 20 43 23 6 0 0 29 28 15
2022 Science and technology 12 15 24 22 19 2 7 45 29 445
2022 Administration and operations 14 18 27 19 15 2 5 36 35 365
2022 Human resources 5 13 24 24 20 2 12 51 21 225
2022 Financial management 10 23 32 16 14 3 2 31 36 85
2022 Procurement 7 15 32 13 18 8 7 37 26 30
2022 Real property 4 16 16 13 51 0 0 64 19 20
2022 Information management 4 9 37 27 18 0 5 47 14 35
2022 Information technology 13 23 25 21 12 0 6 36 38 115
2022 Internal audit 6 13 57 12 12 0 0 24 19 15
2022 Evaluation 26 21 12 19 12 5 5 35 52 20
2022 Data sciences 7 18 33 6 8 6 21 20 35 30
2022 Policy 10 22 27 19 14 2 6 35 35 125
2022 Project management 16 27 33 18 2 4 1 21 44 85
2022 Other services to the public 13 23 17 22 19 2 4 44 39 45
2022 None of the above 14 17 21 24 8 6 10 38 37 105
2020 Client contact centre 8 20 41 11 15 4 2 28 29 55
2020 Health care practitioners 5 14 24 48 9 0 0 57 19 20
2020 Federal regulators 11 16 30 29 12 1 2 41 28 505
2020 Compliance, inspection and enforcement 9 18 26 27 17 2 2 46 27 1425
2020 Communications or public affairs 8 22 24 26 13 1 6 42 33 70
2020 Access to information and privacy 0 7 35 30 28 0 0 58 7 10
2020 Science and technology 7 12 22 31 25 1 1 58 19 535
2020 Administration and operations 5 14 29 28 18 1 4 49 20 450
2020 Human resources 2 7 28 30 28 3 2 60 10 210
2020 Financial management 6 11 30 29 13 6 6 48 18 85
2020 Procurement 29 17 27 16 11 0 0 27 46 15
2020 Real property 0 11 26 35 28 0 0 63 11 30
2020 Information management 5 15 33 33 11 2 0 45 20 40
2020 Information technology 12 17 26 26 12 6 2 41 31 125
2020 Internal audit 4 4 42 32 18 0 0 50 7 25
2020 Evaluation 3 24 20 39 10 3 0 51 28 25
2020 Data sciences 14 14 27 25 16 0 4 42 30 30
2020 Policy 10 19 35 25 7 3 2 34 30 145
2020 Project management 12 20 33 27 8 0 0 35 32 65
2020 Other services to the public 10 14 16 19 25 4 12 52 28 50
2020 None of the above 8 14 26 21 22 5 4 47 24 155
2019 Client contact centre 22 22 26 20 5 2 3 27 46 55
2019 Health care practitioners 9 18 28 39 6 0 0 45 27 30
2019 Federal regulators 12 22 30 24 10 1 1 35 35 600
2019 Compliance, inspection and enforcement 14 21 25 23 12 2 2 37 37 1365
2019 Communications or public affairs 9 15 30 26 11 8 1 40 26 85
2019 Access to information and privacy 14 21 31 27 6 0 0 33 36 15
2019 Security 8 17 33 42 0 0 0 42 25 10
2019 Science and technology 8 17 22 26 22 3 2 50 26 625
2019 Administration and operations 9 17 27 26 16 3 3 44 27 480
2019 Human resources 6 13 28 32 16 3 2 50 21 240
2019 Financial management 9 20 31 24 10 5 0 36 31 115
2019 Procurement 31 31 12 19 6 0 0 25 62 15
2019 Real property 7 5 26 20 34 4 4 59 13 35
2019 Material management 0 10 30 10 50 0 0 60 10 10
2019 Information management 8 25 27 20 16 1 3 38 35 55
2019 Information technology 16 18 30 18 11 4 2 31 37 110
2019 Internal audit 11 21 30 21 11 0 6 34 35 25
2019 Evaluation 22 28 22 22 6 0 0 28 50 30
2019 Data sciences 19 19 19 31 13 0 0 43 37 30
2019 Policy 13 27 31 18 4 5 1 24 43 125
2019 Project management 12 20 37 17 8 2 3 27 34 60
2019 Other services to the public 12 11 21 27 20 5 2 51 26 45
2019 None of the above 9 12 25 27 17 7 4 49 23 185

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 22 34 11 4 2 7 16 48 30
2024 Health care practitioners 15 24 45 4 4 8 0 9 43 25
2024 Intelligence analysts 16 15 48 11 7 0 3 18 32 30
2024 Federal regulators 19 27 33 12 5 2 3 18 48 480
2024 Compliance, inspection and enforcement 15 22 30 18 10 3 2 29 40 1075
2024 Communications or public affairs 24 27 28 12 8 1 0 20 51 85
2024 Science and technology 14 22 27 16 10 4 6 29 40 460
2024 Administration and operations 16 21 32 18 9 1 3 28 38 385
2024 Human resources 13 18 29 22 13 0 4 37 32 230
2024 Financial management 11 27 35 11 15 1 0 26 39 85
2024 Procurement 0 27 52 9 6 0 5 17 28 25
2024 Real property 12 50 22 4 12 0 0 15 63 35
2024 Information management 18 10 36 25 6 0 5 33 29 40
2024 Information technology 14 22 27 17 14 5 1 33 38 135
2024 Internal audit 15 11 44 8 22 0 0 30 26 20
2024 Evaluation 12 15 49 5 5 7 5 12 32 15
2024 Data sciences 18 30 14 8 26 5 0 35 50 25
2024 Policy 20 28 31 13 6 2 1 19 49 140
2024 Project management 18 32 36 8 6 0 1 13 50 70
2024 Other services to the public 14 17 47 16 0 3 3 17 33 35
2024 None of the above 16 22 29 17 10 1 5 28 42 130
2022 Client contact centre 7 18 31 16 26 0 2 43 26 40
2022 Health care practitioners 15 17 48 11 0 6 3 12 35 20
2022 Federal regulators 12 26 36 16 4 3 3 22 40 455
2022 Compliance, inspection and enforcement 11 21 33 19 8 4 4 29 34 1065
2022 Communications or public affairs 16 15 32 20 18 0 0 37 31 65
2022 Access to information and privacy 9 19 42 31 0 0 0 31 28 10
2022 Security 20 47 33 0 0 0 0 0 67 15
2022 Science and technology 10 23 28 20 11 3 5 34 36 445
2022 Administration and operations 14 22 34 16 10 0 3 27 38 365
2022 Human resources 6 20 29 20 14 2 9 38 30 225
2022 Financial management 11 18 39 18 10 4 1 29 30 85
2022 Procurement 7 19 36 22 13 0 4 36 27 30
2022 Real property 12 41 26 0 0 22 0 0 67 20
2022 Information management 7 7 52 15 10 2 7 28 15 35
2022 Information technology 13 22 28 26 8 1 2 35 36 115
2022 Internal audit 13 12 23 41 12 0 0 53 25 15
2022 Evaluation 10 39 4 25 17 0 5 45 52 20
2022 Data sciences 15 25 29 2 29 0 0 31 40 30
2022 Policy 12 30 32 13 12 0 1 25 43 125
2022 Project management 13 31 43 10 1 1 0 11 45 85
2022 Other services to the public 14 24 29 18 10 0 4 29 40 45
2022 None of the above 14 23 25 19 6 5 9 29 43 105
2020 Client contact centre 12 26 28 13 13 4 3 28 41 55
2020 Health care practitioners 9 19 33 38 0 0 0 38 28 20
2020 Federal regulators 12 21 38 17 10 1 1 28 33 510
2020 Compliance, inspection and enforcement 9 20 34 20 13 3 2 35 29 1425
2020 Communications or public affairs 9 26 29 24 8 3 1 34 36 70
2020 Access to information and privacy 7 0 72 20 0 0 0 20 7 10
2020 Science and technology 9 21 30 21 15 2 1 37 31 530
2020 Administration and operations 10 20 37 20 12 0 2 32 30 445
2020 Human resources 6 18 36 21 15 2 1 38 25 210
2020 Financial management 11 23 38 19 7 1 1 27 34 85
2020 Procurement 5 27 33 24 11 0 0 35 32 15
2020 Real property 19 24 27 22 8 0 0 30 44 30
2020 Information management 18 11 31 28 9 2 0 38 30 40
2020 Information technology 14 22 32 17 10 4 2 28 38 125
2020 Internal audit 7 27 37 22 4 4 0 26 35 25
2020 Evaluation 14 17 24 36 7 3 0 44 32 25
2020 Data sciences 22 25 24 19 7 4 0 27 48 30
2020 Policy 17 30 35 13 4 0 1 17 47 145
2020 Project management 13 35 40 5 7 0 0 12 48 65
2020 Other services to the public 13 18 28 15 12 0 14 32 35 50
2020 None of the above 13 16 33 15 16 4 3 33 31 155
2019 Client contact centre 9 34 26 16 7 6 2 25 47 55
2019 Health care practitioners 3 45 40 9 0 0 3 9 50 30
2019 Federal regulators 16 24 37 13 7 2 2 20 42 600
2019 Compliance, inspection and enforcement 12 24 34 18 9 2 2 28 37 1365
2019 Communications or public affairs 12 24 39 18 7 0 0 26 36 85
2019 Access to information and privacy 0 21 52 20 7 0 0 27 21 15
2019 Security 27 46 18 9 0 0 0 9 73 10
2019 Science and technology 13 20 26 22 14 4 2 38 34 625
2019 Administration and operations 11 26 33 19 9 1 1 29 37 480
2019 Human resources 8 16 42 15 16 3 0 32 25 240
2019 Financial management 14 21 37 20 7 2 0 27 35 115
2019 Procurement 13 12 44 19 13 0 0 31 25 15
2019 Real property 9 29 28 15 11 4 4 28 41 35
2019 Material management 0 41 39 0 20 0 0 20 41 10
2019 Information management 12 20 33 19 15 0 1 34 32 55
2019 Information technology 23 16 31 16 7 6 1 25 42 110
2019 Internal audit 10 36 36 3 14 0 0 18 46 25
2019 Evaluation 9 29 30 20 9 3 0 30 39 30
2019 Data sciences 13 13 49 19 6 0 0 25 25 30
2019 Policy 23 24 37 9 4 2 2 13 49 125
2019 Project management 18 23 47 7 5 0 0 12 41 60
2019 Other services to the public 2 21 46 13 12 2 4 26 24 45
2019 None of the above 9 20 33 18 13 5 2 34 31 185

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 18 21 33 4 0 3 38 40 30
2024 Health care practitioners 8 4 39 37 12 0 0 49 12 25
2024 Intelligence analysts 14 17 44 12 11 0 3 24 31 30
2024 Federal regulators 8 20 40 23 6 1 2 30 29 480
2024 Compliance, inspection and enforcement 6 14 37 25 14 1 2 41 21 1080
2024 Communications or public affairs 7 16 33 34 10 0 0 44 23 85
2024 Science and technology 7 19 31 25 12 2 4 39 28 460
2024 Administration and operations 11 15 35 23 13 1 3 37 27 385
2024 Human resources 5 19 36 24 14 0 2 39 25 230
2024 Financial management 6 16 37 24 16 0 0 40 23 85
2024 Procurement 0 22 44 29 5 0 0 34 22 20
2024 Real property 2 13 30 36 15 5 0 53 15 35
2024 Information management 12 10 35 27 12 0 3 41 23 40
2024 Information technology 1 11 24 35 27 1 1 63 13 135
2024 Internal audit 11 29 35 18 7 0 0 25 40 20
2024 Evaluation 10 28 38 16 7 0 0 24 38 15
2024 Data sciences 12 22 34 29 4 0 0 32 34 25
2024 Policy 8 18 33 27 13 0 1 40 26 140
2024 Project management 7 13 39 23 17 0 1 40 21 70
2024 Other services to the public 9 20 28 26 10 3 3 39 31 35
2024 None of the above 7 19 31 24 17 1 1 42 26 130
2022 Client contact centre 0 14 28 24 33 0 0 57 14 40
2022 Health care practitioners 4 11 41 35 0 6 3 38 17 20
2022 Federal regulators 7 12 44 26 9 1 2 36 19 455
2022 Compliance, inspection and enforcement 5 14 36 29 12 1 3 43 20 1065
2022 Communications or public affairs 4 6 34 33 23 0 0 55 11 65
2022 Access to information and privacy 9 15 47 30 0 0 0 30 23 10
2022 Security 14 25 19 28 13 0 0 42 39 15
2022 Science and technology 4 12 39 25 14 1 4 42 17 445
2022 Administration and operations 6 12 35 26 18 0 3 45 18 365
2022 Human resources 3 10 37 28 16 0 6 47 14 225
2022 Financial management 6 10 34 35 15 0 1 50 16 85
2022 Procurement 0 13 28 33 22 0 4 58 14 30
2022 Real property 7 8 28 30 27 0 0 56 16 20
2022 Information management 2 11 34 26 24 0 3 51 14 35
2022 Information technology 3 11 22 41 19 2 2 63 14 115
2022 Internal audit 0 0 42 35 23 0 0 58 0 15
2022 Evaluation 6 22 21 29 17 0 5 48 30 20
2022 Data sciences 10 12 28 26 25 0 0 51 21 30
2022 Policy 6 12 35 27 17 0 3 46 18 125
2022 Project management 6 15 38 32 9 0 0 42 21 85
2022 Other services to the public 6 13 49 13 11 6 2 26 20 45
2022 None of the above 6 16 30 30 12 0 7 44 23 105
2020 Client contact centre 9 25 33 24 9 0 0 33 34 55
2020 Health care practitioners 5 14 24 53 5 0 0 57 19 20
2020 Federal regulators 10 24 39 17 9 1 1 26 34 510
2020 Compliance, inspection and enforcement 8 19 37 23 12 0 1 35 27 1430
2020 Communications or public affairs 12 9 43 26 10 0 0 36 21 70
2020 Access to information and privacy 38 30 25 7 0 0 0 7 68 10
2020 Science and technology 7 20 34 25 14 0 0 39 27 535
2020 Administration and operations 8 18 41 23 9 0 1 32 26 450
2020 Human resources 6 19 44 26 5 0 0 31 25 210
2020 Financial management 5 15 45 26 8 0 1 34 20 85
2020 Procurement 5 27 38 11 19 0 0 30 33 15
2020 Real property 0 21 27 39 12 0 0 52 21 30
2020 Information management 2 9 45 42 2 0 0 44 11 40
2020 Information technology 3 8 40 34 11 2 2 47 11 125
2020 Internal audit 7 34 41 15 4 0 0 18 41 25
2020 Evaluation 3 35 44 7 7 3 0 14 40 25
2020 Data sciences 12 18 45 18 7 0 0 25 30 30
2020 Policy 4 30 45 18 3 0 0 21 34 145
2020 Project management 9 22 38 22 10 0 0 31 31 65
2020 Other services to the public 12 14 36 14 21 0 4 36 26 50
2020 None of the above 7 20 34 21 15 1 1 37 28 155
2019 Client contact centre 10 26 30 25 9 0 0 34 36 60
2019 Health care practitioners 6 33 33 21 3 0 3 25 41 30
2019 Federal regulators 16 27 33 16 7 0 1 23 43 605
2019 Compliance, inspection and enforcement 12 23 35 21 8 1 1 29 35 1370
2019 Communications or public affairs 17 22 38 19 3 0 0 23 39 85
2019 Access to information and privacy 0 0 67 21 12 0 0 33 0 15
2019 Security 8 42 42 8 0 0 0 8 50 10
2019 Science and technology 7 17 31 25 18 1 1 44 24 625
2019 Administration and operations 11 25 33 20 10 0 0 30 37 480
2019 Human resources 14 20 32 21 12 1 1 33 35 245
2019 Financial management 11 22 38 19 9 1 0 29 33 115
2019 Procurement 6 25 25 38 6 0 0 44 31 15
2019 Real property 2 14 34 34 13 4 0 48 17 35
2019 Material management 30 10 39 21 0 0 0 21 40 10
2019 Information management 4 23 42 16 13 0 1 30 28 55
2019 Information technology 8 18 37 22 13 1 1 35 27 110
2019 Internal audit 10 35 29 19 7 0 0 26 45 25
2019 Evaluation 17 21 41 15 6 0 0 21 38 30
2019 Data sciences 16 28 38 19 0 0 0 19 44 30
2019 Policy 10 30 35 20 3 1 1 23 41 130
2019 Project management 15 24 32 24 5 0 0 29 39 60
2019 Other services to the public 11 19 39 10 21 0 0 31 30 45
2019 None of the above 8 17 39 19 15 2 0 35 26 185

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 25 16 26 24 2 0 32 51 30
2024 Health care practitioners 7 27 28 26 12 0 0 34 39 25
2024 Intelligence analysts 10 19 33 23 15 0 0 29 37 30
2024 Federal regulators 8 24 17 27 23 2 0 32 50 480
2024 Compliance, inspection and enforcement 9 26 24 25 14 2 0 36 40 1080
2024 Communications or public affairs 14 24 23 21 18 0 0 37 39 85
2024 Science and technology 8 26 22 24 18 2 1 35 43 460
2024 Administration and operations 14 33 19 16 15 3 0 48 32 385
2024 Human resources 16 31 15 24 12 2 0 48 37 230
2024 Financial management 15 28 22 22 11 2 0 44 34 85
2024 Procurement 10 61 15 8 7 0 0 70 15 25
2024 Real property 9 26 33 12 18 3 0 36 31 35
2024 Information management 13 31 17 28 8 3 0 45 37 40
2024 Information technology 17 33 17 17 15 2 0 51 32 135
2024 Internal audit 0 22 24 26 19 10 0 24 49 20
2024 Evaluation 12 11 11 34 32 0 0 23 66 15
2024 Data sciences 8 37 7 19 20 9 0 50 42 25
2024 Policy 9 20 20 27 23 1 0 29 51 140
2024 Project management 3 34 13 35 13 1 0 38 49 70
2024 Other services to the public 6 22 27 20 23 3 0 28 44 35
2024 None of the above 10 23 23 24 19 0 0 33 44 130
2022 Client contact centre 25 35 25 7 8 0 0 59 15 40
2022 Health care practitioners 5 35 10 32 14 3 0 42 48 20
2022 Federal regulators 11 34 20 24 10 0 0 45 35 455
2022 Compliance, inspection and enforcement 13 28 22 21 13 3 0 42 35 1070
2022 Communications or public affairs 14 35 15 25 8 2 0 51 34 65
2022 Access to information and privacy 8 19 63 9 0 0 0 27 9 10
2022 Security 6 15 54 18 7 0 0 21 25 15
2022 Science and technology 15 29 20 25 8 4 0 46 34 445
2022 Administration and operations 18 34 18 17 8 4 0 55 27 365
2022 Human resources 24 36 17 16 3 4 1 63 20 225
2022 Financial management 12 43 26 13 6 1 0 56 18 85
2022 Procurement 10 39 32 10 3 3 4 52 15 30
2022 Real property 12 26 28 13 13 7 0 42 28 20
2022 Information management 16 34 19 17 8 6 0 53 27 35
2022 Information technology 19 33 17 18 10 3 0 54 29 115
2022 Internal audit 6 34 26 24 11 0 0 40 34 15
2022 Evaluation 12 43 17 12 16 0 0 55 28 20
2022 Data sciences 12 20 19 15 13 22 0 40 35 30
2022 Policy 15 16 25 31 12 1 0 30 44 125
2022 Project management 8 34 18 24 15 1 0 42 40 85
2022 Other services to the public 13 39 8 19 18 3 0 54 38 45
2022 None of the above 10 27 24 20 14 4 0 38 36 100
2020 Client contact centre 21 30 20 20 4 4 2 54 25 55
2020 Health care practitioners 5 48 19 24 5 0 0 52 29 20
2020 Federal regulators 13 38 23 17 8 1 0 51 26 505
2020 Compliance, inspection and enforcement 15 34 24 18 7 2 0 50 26 1425
2020 Communications or public affairs 16 53 13 11 3 4 0 72 14 70
2020 Access to information and privacy 0 75 7 10 7 0 0 75 17 10
2020 Science and technology 16 37 23 17 5 2 0 54 22 530
2020 Administration and operations 25 44 17 10 2 1 0 70 13 445
2020 Human resources 31 40 12 13 3 1 0 72 16 205
2020 Financial management 29 37 15 16 1 1 0 67 18 85
2020 Procurement 24 33 27 11 5 0 0 57 16 15
2020 Real property 6 50 22 18 0 4 0 59 18 30
2020 Information management 25 37 16 14 7 2 0 63 21 45
2020 Information technology 21 26 23 17 11 2 0 48 28 125
2020 Internal audit 4 30 26 33 4 4 0 35 37 25
2020 Evaluation 22 27 24 17 3 7 0 53 22 25
2020 Data sciences 18 25 25 29 0 4 0 44 30 30
2020 Policy 12 37 18 22 8 3 0 51 31 145
2020 Project management 18 31 19 22 10 0 0 49 32 65
2020 Other services to the public 18 29 19 14 14 6 0 50 30 50
2020 None of the above 25 30 15 15 12 3 0 57 28 155
2019 Client contact centre 10 38 25 21 7 0 0 48 28 55
2019 Health care practitioners 6 30 21 33 9 0 0 36 42 30
2019 Federal regulators 9 29 21 26 14 1 0 39 41 600
2019 Compliance, inspection and enforcement 10 28 22 25 14 1 0 38 39 1370
2019 Communications or public affairs 15 39 17 15 8 6 0 57 24 85
2019 Access to information and privacy 6 47 14 19 6 7 0 57 28 15
2019 Security 0 17 33 25 25 0 0 17 50 10
2019 Science and technology 12 37 21 19 8 3 0 50 28 620
2019 Administration and operations 14 40 17 20 7 2 0 55 28 475
2019 Human resources 20 35 19 19 5 1 0 56 25 240
2019 Financial management 10 37 21 17 7 6 2 51 26 115
2019 Procurement 6 44 25 12 12 0 0 50 25 15
2019 Real property 15 33 22 18 8 4 0 50 27 35
2019 Material management 10 10 41 30 10 0 0 19 40 10
2019 Information management 10 34 29 22 2 3 0 45 25 55
2019 Information technology 17 16 22 28 15 2 0 33 44 105
2019 Internal audit 3 17 17 51 10 0 0 21 62 25
2019 Evaluation 11 27 24 23 15 0 0 38 39 30
2019 Data sciences 12 19 31 28 6 3 0 32 36 30
2019 Policy 7 25 21 29 16 1 0 33 46 125
2019 Project management 3 38 9 26 21 3 0 42 48 60
2019 Other services to the public 19 18 30 21 12 0 0 37 33 45
2019 None of the above 15 23 19 24 11 7 0 42 37 190

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 16 15 10 13 0 0 63 23 30
2024 Health care practitioners 28 40 21 11 0 0 0 68 11 25
2024 Intelligence analysts 59 24 11 3 3 0 0 83 6 30
2024 Federal regulators 45 27 10 8 8 1 0 73 17 480
2024 Compliance, inspection and enforcement 43 33 9 8 6 1 0 77 14 1075
2024 Communications or public affairs 57 24 5 7 7 0 0 81 14 85
2024 Science and technology 46 32 7 9 6 0 0 78 15 460
2024 Administration and operations 54 24 9 8 4 1 0 79 12 385
2024 Human resources 58 27 5 3 7 0 0 85 10 225
2024 Financial management 51 28 9 4 8 0 0 79 13 85
2024 Procurement 73 16 4 7 0 0 0 88 7 25
2024 Real property 35 46 8 3 8 0 0 81 11 35
2024 Information management 48 26 10 5 5 2 3 79 11 40
2024 Information technology 57 30 5 5 2 1 0 88 7 135
2024 Internal audit 84 12 4 0 0 0 0 96 0 20
2024 Evaluation 50 33 5 12 0 0 0 82 12 15
2024 Data sciences 61 24 3 4 3 5 0 90 7 25
2024 Policy 62 23 6 7 1 1 0 85 9 140
2024 Project management 58 27 2 8 4 0 0 85 12 70
2024 Other services to the public 33 43 5 5 14 0 0 75 19 35
2024 None of the above 52 24 8 7 9 0 1 76 16 130
2022 Client contact centre 57 22 6 10 0 5 0 83 10 40
2022 Health care practitioners 54 46 0 0 0 0 0 100 0 20
2022 Federal regulators 43 33 8 8 6 0 0 77 15 455
2022 Compliance, inspection and enforcement 44 33 9 8 5 0 0 77 14 1065
2022 Communications or public affairs 60 24 4 11 1 0 0 84 12 65
2022 Access to information and privacy 37 37 8 10 9 0 0 74 19 10
2022 Security 59 22 13 0 6 0 0 81 6 15
2022 Science and technology 44 31 6 9 8 1 0 76 17 445
2022 Administration and operations 51 29 6 7 6 0 0 81 13 365
2022 Human resources 75 17 6 3 0 0 0 91 3 225
2022 Financial management 54 32 7 5 1 1 0 87 6 85
2022 Procurement 55 22 8 11 3 0 0 78 14 30
2022 Real property 35 39 8 8 10 0 0 74 18 20
2022 Information management 57 34 7 2 0 0 0 91 2 35
2022 Information technology 63 25 4 2 4 2 0 90 6 115
2022 Internal audit 67 33 0 0 0 0 0 100 0 15
2022 Evaluation 55 40 0 0 5 0 0 95 5 20
2022 Data sciences 70 19 7 0 5 0 0 88 5 30
2022 Policy 48 32 6 8 6 1 0 80 14 125
2022 Project management 59 23 10 3 5 1 0 82 8 85
2022 Other services to the public 39 28 9 11 10 2 0 68 22 45
2022 None of the above 47 31 7 7 6 2 0 79 13 100
2020 Client contact centre 44 28 5 8 15 0 0 72 22 55
2020 Health care practitioners 47 29 9 10 5 0 0 76 14 20
2020 Federal regulators 44 33 9 8 5 1 0 77 13 510
2020 Compliance, inspection and enforcement 42 34 9 9 6 1 0 76 15 1435
2020 Communications or public affairs 63 24 5 1 5 1 0 88 7 70
2020 Access to information and privacy 45 38 17 0 0 0 0 83 0 10
2020 Science and technology 42 33 7 11 6 1 0 76 17 535
2020 Administration and operations 56 29 6 5 3 0 0 85 8 445
2020 Human resources 63 20 9 6 1 0 0 83 7 210
2020 Financial management 47 33 10 3 6 0 0 81 9 85
2020 Procurement 60 17 11 6 6 0 0 77 12 15
2020 Real property 44 27 15 14 0 0 0 72 14 30
2020 Information management 51 35 5 4 4 0 0 86 9 45
2020 Information technology 58 25 5 5 2 5 0 88 7 125
2020 Internal audit 47 34 12 7 0 0 0 81 7 25
2020 Evaluation 39 34 10 14 3 0 0 73 17 25
2020 Data sciences 74 19 7 0 0 0 0 93 0 30
2020 Policy 56 26 6 9 2 1 0 83 11 145
2020 Project management 60 20 4 12 3 1 0 81 15 65
2020 Other services to the public 41 21 10 10 14 4 0 65 25 50
2020 None of the above 46 24 13 7 9 1 0 70 16 155
2019 Client contact centre 37 45 7 7 4 0 0 82 11 60
2019 Health care practitioners 42 37 6 9 6 0 0 79 15 30
2019 Federal regulators 47 27 8 11 8 0 0 74 19 605
2019 Compliance, inspection and enforcement 41 33 9 10 6 1 0 74 17 1370
2019 Communications or public affairs 53 28 7 4 7 0 1 82 11 85
2019 Access to information and privacy 19 34 20 20 7 0 0 53 27 15
2019 Security 25 41 17 17 0 0 0 67 17 10
2019 Science and technology 43 31 8 10 7 0 0 74 17 625
2019 Administration and operations 49 26 8 11 5 1 0 76 16 475
2019 Human resources 59 23 6 6 4 1 0 83 11 245
2019 Financial management 42 34 11 8 5 0 0 77 13 115
2019 Procurement 31 25 6 25 12 0 0 57 37 15
2019 Real property 54 29 2 11 0 4 0 86 11 35
2019 Material management 50 30 0 0 20 0 0 80 20 10
2019 Information management 48 32 6 12 2 0 0 80 14 55
2019 Information technology 54 32 9 4 0 2 0 87 4 110
2019 Internal audit 53 29 11 4 3 0 0 82 7 25
2019 Evaluation 53 15 15 12 6 0 0 68 18 30
2019 Data sciences 50 25 9 13 3 0 0 75 16 30
2019 Policy 44 31 11 7 5 3 0 77 12 130
2019 Project management 46 32 4 8 8 0 2 79 17 60
2019 Other services to the public 54 25 7 6 8 0 0 78 14 45
2019 None of the above 47 24 8 10 10 1 0 72 20 185

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 16 3 13 14 0 0 70 27 30
2024 Health care practitioners 35 50 11 4 0 0 0 85 4 25
2024 Intelligence analysts 72 23 4 0 0 0 0 96 0 30
2024 Federal regulators 48 30 7 9 5 0 0 78 14 480
2024 Compliance, inspection and enforcement 46 37 7 7 3 0 0 83 10 1075
2024 Communications or public affairs 63 26 4 4 2 0 0 89 7 85
2024 Science and technology 44 38 6 9 3 0 0 81 12 460
2024 Administration and operations 53 30 7 6 3 0 0 83 9 385
2024 Human resources 64 29 1 3 2 0 0 93 5 230
2024 Financial management 61 24 6 5 4 0 0 85 9 85
2024 Procurement 72 28 0 0 0 0 0 100 0 25
2024 Real property 35 28 21 14 2 0 0 63 16 35
2024 Information management 49 30 5 11 3 0 3 81 14 40
2024 Information technology 69 24 3 2 2 0 0 93 4 135
2024 Internal audit 91 9 0 0 0 0 0 100 0 20
2024 Evaluation 71 17 0 6 7 0 0 88 12 15
2024 Data sciences 56 33 5 4 3 0 0 89 7 25
2024 Policy 66 25 1 6 1 0 0 91 7 140
2024 Project management 60 27 4 5 4 0 0 87 9 70
2024 Other services to the public 39 47 5 3 6 0 0 86 9 35
2024 None of the above 54 31 5 5 4 0 1 85 9 130
2022 Client contact centre 57 32 5 6 0 0 0 89 6 40
2022 Health care practitioners 64 36 0 0 0 0 0 100 0 20
2022 Federal regulators 49 34 6 7 3 0 0 84 10 455
2022 Compliance, inspection and enforcement 49 34 6 7 3 0 0 84 11 1065
2022 Communications or public affairs 61 33 2 2 1 0 0 94 3 65
2022 Access to information and privacy 54 30 8 0 9 0 0 84 9 10
2022 Security 51 36 7 0 6 0 0 87 6 15
2022 Science and technology 50 33 4 8 5 0 0 83 13 445
2022 Administration and operations 56 29 4 7 4 0 0 85 11 365
2022 Human resources 81 15 2 2 0 0 0 97 2 225
2022 Financial management 65 31 5 0 0 0 0 95 0 85
2022 Procurement 65 28 7 0 0 0 0 93 0 30
2022 Real property 39 43 8 5 4 0 0 82 10 20
2022 Information management 62 31 4 2 0 0 0 93 2 35
2022 Information technology 67 22 3 5 3 1 0 89 8 115
2022 Internal audit 95 5 0 0 0 0 0 100 0 15
2022 Evaluation 78 16 0 0 5 0 0 95 5 20
2022 Data sciences 67 26 0 2 5 0 0 93 7 30
2022 Policy 61 31 1 4 3 0 0 91 7 125
2022 Project management 61 22 7 7 4 0 0 83 10 85
2022 Other services to the public 52 25 9 12 2 0 0 78 14 45
2022 None of the above 51 39 5 4 1 1 0 90 5 100
2020 Client contact centre 50 34 3 6 7 0 0 84 13 55
2020 Health care practitioners 48 38 5 5 5 0 0 86 10 20
2020 Federal regulators 53 30 7 8 2 0 0 83 10 510
2020 Compliance, inspection and enforcement 46 35 10 6 2 0 0 82 8 1425
2020 Communications or public affairs 65 23 7 3 1 1 0 89 4 70
2020 Access to information and privacy 25 65 0 0 10 0 0 90 10 10
2020 Science and technology 44 37 9 8 2 0 0 81 11 530
2020 Administration and operations 59 31 5 4 1 0 0 90 5 445
2020 Human resources 73 19 6 1 1 0 0 93 2 205
2020 Financial management 63 29 2 2 3 0 0 92 6 85
2020 Procurement 52 27 5 11 5 0 0 79 16 15
2020 Real property 43 32 7 14 0 4 0 78 14 30
2020 Information management 61 29 0 9 2 0 0 89 11 45
2020 Information technology 67 26 2 2 2 1 0 94 4 125
2020 Internal audit 54 34 0 12 0 0 0 88 12 25
2020 Evaluation 31 52 10 7 0 0 0 83 7 25
2020 Data sciences 67 30 4 0 0 0 0 96 0 30
2020 Policy 71 20 4 5 1 0 0 90 6 145
2020 Project management 60 22 3 9 4 1 0 83 14 65
2020 Other services to the public 42 27 12 18 2 0 0 68 20 50
2020 None of the above 52 23 11 10 4 0 0 75 14 155
2019 Client contact centre 41 43 9 5 2 0 0 84 7 60
2019 Health care practitioners 51 30 9 6 3 0 0 82 9 30
2019 Federal regulators 47 31 9 9 4 0 0 78 13 605
2019 Compliance, inspection and enforcement 41 37 9 9 3 0 0 79 12 1370
2019 Communications or public affairs 66 21 7 3 1 0 1 88 4 85
2019 Access to information and privacy 39 21 19 14 6 0 0 60 21 15
2019 Security 34 66 0 0 0 0 0 100 0 10
2019 Science and technology 44 33 8 11 4 0 0 77 15 625
2019 Administration and operations 51 33 7 6 3 0 0 83 10 480
2019 Human resources 61 26 8 3 2 0 0 88 5 245
2019 Financial management 52 34 7 5 2 0 0 86 7 115
2019 Procurement 44 6 31 12 6 0 0 50 19 15
2019 Real property 56 25 6 8 0 4 0 85 9 35
2019 Material management 60 10 10 0 20 0 0 70 20 10
2019 Information management 63 29 6 0 2 0 0 92 2 55
2019 Information technology 63 23 5 6 2 1 0 87 8 110
2019 Internal audit 57 32 7 0 3 0 0 89 3 25
2019 Evaluation 49 33 12 3 3 0 0 82 6 30
2019 Data sciences 50 37 6 6 0 0 0 88 6 30
2019 Policy 55 29 10 4 2 0 0 83 6 125
2019 Project management 51 27 11 7 5 0 0 77 12 60
2019 Other services to the public 56 21 12 4 6 2 0 78 10 45
2019 None of the above 50 29 8 9 3 0 1 80 12 185

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 26 15 22 7 0 0 56 29 30
2024 Health care practitioners 26 41 25 8 0 0 0 67 8 25
2024 Intelligence analysts 57 33 10 0 0 0 0 90 0 30
2024 Federal regulators 40 37 12 6 4 1 0 78 10 480
2024 Compliance, inspection and enforcement 36 41 14 4 4 1 0 78 8 1075
2024 Communications or public affairs 54 33 3 4 6 0 0 86 10 85
2024 Science and technology 43 35 11 6 4 1 0 79 10 460
2024 Administration and operations 48 34 8 5 4 1 1 83 9 385
2024 Human resources 57 30 7 3 3 0 0 87 6 230
2024 Financial management 46 35 10 3 6 1 0 81 9 85
2024 Procurement 59 37 0 4 0 0 0 96 4 25
2024 Real property 39 34 19 6 2 0 0 74 8 35
2024 Information management 37 41 13 6 0 0 3 80 6 35
2024 Information technology 61 26 8 2 1 0 0 88 4 135
2024 Internal audit 91 5 4 0 0 0 0 96 0 20
2024 Evaluation 66 16 0 6 7 0 5 87 13 15
2024 Data sciences 54 38 8 0 0 0 0 92 0 25
2024 Policy 57 34 4 5 0 0 0 91 5 140
2024 Project management 51 31 6 8 3 1 0 83 11 70
2024 Other services to the public 23 59 5 6 5 3 0 83 11 35
2024 None of the above 38 41 12 5 4 0 0 79 9 130
2022 Client contact centre 50 29 13 6 0 2 0 80 6 40
2022 Health care practitioners 59 25 10 0 0 6 0 89 0 20
2022 Federal regulators 43 34 12 5 3 2 0 78 9 455
2022 Compliance, inspection and enforcement 39 39 13 4 3 1 0 79 7 1065
2022 Communications or public affairs 58 31 6 4 0 2 0 90 5 65
2022 Access to information and privacy 28 72 0 0 0 0 0 100 0 10
2022 Security 45 28 13 0 6 7 0 79 7 15
2022 Science and technology 44 35 9 7 5 1 0 79 11 445
2022 Administration and operations 49 29 14 4 3 1 0 79 7 365
2022 Human resources 68 27 4 0 0 1 0 96 0 225
2022 Financial management 49 44 6 1 0 0 0 93 1 85
2022 Procurement 46 42 8 0 4 0 0 89 4 30
2022 Real property 36 40 8 9 0 7 0 82 9 20
2022 Information management 70 20 5 3 0 2 0 92 3 35
2022 Information technology 59 27 7 3 4 1 0 86 6 115
2022 Internal audit 54 46 0 0 0 0 0 100 0 15
2022 Evaluation 63 32 0 0 5 0 0 95 5 20
2022 Data sciences 75 18 4 2 0 0 0 93 2 30
2022 Policy 51 30 9 6 3 1 0 81 9 125
2022 Project management 61 24 7 5 1 1 0 86 6 85
2022 Other services to the public 30 37 22 2 4 6 0 71 6 45
2022 None of the above 44 39 10 3 3 1 0 84 6 100
2020 Client contact centre 40 30 16 5 8 0 0 71 13 55
2020 Health care practitioners 24 62 5 0 9 0 0 86 9 20
2020 Federal regulators 42 38 11 5 3 1 0 81 8 505
2020 Compliance, inspection and enforcement 37 41 14 5 2 1 0 79 7 1420
2020 Communications or public affairs 65 22 4 7 0 1 0 89 7 70
2020 Access to information and privacy 35 48 7 0 0 0 10 92 0 10
2020 Science and technology 39 39 12 7 2 1 0 79 9 530
2020 Administration and operations 52 35 7 3 2 1 0 88 5 445
2020 Human resources 60 26 10 3 0 0 0 86 3 205
2020 Financial management 47 45 4 3 1 0 0 92 5 85
2020 Procurement 57 27 11 6 0 0 0 84 6 15
2020 Real property 48 33 9 7 2 0 0 81 10 30
2020 Information management 47 42 7 4 0 0 0 88 4 45
2020 Information technology 49 36 6 2 2 5 0 89 4 125
2020 Internal audit 47 49 0 0 4 0 0 96 4 25
2020 Evaluation 65 21 11 4 0 0 0 86 4 25
2020 Data sciences 60 26 7 7 0 0 0 86 7 30
2020 Policy 57 30 9 2 2 1 0 87 4 145
2020 Project management 60 22 13 0 5 1 0 83 5 65
2020 Other services to the public 28 37 8 17 3 5 2 70 21 50
2020 None of the above 44 30 13 5 7 1 0 74 12 155
2019 Client contact centre 26 46 22 4 2 0 0 72 6 60
2019 Health care practitioners 42 30 18 6 3 0 0 73 9 30
2019 Federal regulators 42 38 10 7 3 0 0 80 10 605
2019 Compliance, inspection and enforcement 33 43 14 6 3 1 0 77 9 1370
2019 Communications or public affairs 60 25 11 1 2 1 0 86 3 85
2019 Access to information and privacy 31 42 13 13 0 0 0 73 13 15
2019 Security 17 67 8 8 0 0 0 83 8 10
2019 Science and technology 39 39 12 7 3 1 0 78 10 625
2019 Administration and operations 44 39 8 4 3 1 0 84 8 480
2019 Human resources 57 32 7 2 1 0 0 89 3 245
2019 Financial management 40 42 10 4 2 2 0 83 7 115
2019 Procurement 38 37 25 0 0 0 0 75 0 15
2019 Real property 55 34 4 2 0 4 0 94 2 35
2019 Material management 60 10 0 10 20 0 0 70 30 10
2019 Information management 51 32 10 2 0 2 3 87 2 55
2019 Information technology 49 39 6 2 1 3 0 91 3 110
2019 Internal audit 56 33 7 3 0 0 0 90 3 25
2019 Evaluation 46 33 18 3 0 0 0 79 3 30
2019 Data sciences 47 46 6 0 0 0 0 94 0 30
2019 Policy 46 41 7 3 3 1 0 87 6 130
2019 Project management 46 33 7 11 3 0 0 80 14 60
2019 Other services to the public 45 29 10 6 6 4 0 77 12 45
2019 None of the above 45 31 12 6 4 1 1 77 10 185

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 21 19 7 21 0 0 54 27 30
2024 Health care practitioners 5 43 29 23 0 0 0 48 23 25
2024 Intelligence analysts 18 49 7 18 8 0 0 68 26 30
2024 Federal regulators 24 37 15 12 9 3 0 62 22 480
2024 Compliance, inspection and enforcement 23 39 19 10 7 3 0 63 17 1075
2024 Communications or public affairs 27 43 7 11 9 2 0 72 21 85
2024 Science and technology 23 42 16 9 8 2 0 65 18 460
2024 Administration and operations 37 36 12 6 7 2 0 74 13 385
2024 Human resources 38 37 10 8 4 2 1 77 13 230
2024 Financial management 30 38 19 7 4 2 0 69 11 85
2024 Procurement 53 37 6 4 0 0 0 90 4 25
2024 Real property 40 38 11 2 9 0 0 78 12 35
2024 Information management 19 52 10 7 3 6 3 78 11 40
2024 Information technology 42 35 10 5 2 5 0 82 8 135
2024 Internal audit 48 37 12 3 0 0 0 84 3 20
2024 Evaluation 28 27 13 17 10 5 0 58 28 15
2024 Data sciences 28 66 0 4 3 0 0 94 6 25
2024 Policy 27 39 15 7 11 1 0 67 18 140
2024 Project management 36 38 14 9 3 1 0 75 11 70
2024 Other services to the public 37 32 9 11 12 0 0 69 23 35
2024 None of the above 23 43 16 4 7 6 1 70 12 130
2022 Client contact centre 44 32 11 2 2 7 2 83 5 40
2022 Health care practitioners 38 26 28 8 0 0 0 64 8 20
2022 Federal regulators 26 41 15 9 5 3 0 69 15 455
2022 Compliance, inspection and enforcement 28 40 16 9 4 3 0 70 13 1065
2022 Communications or public affairs 32 46 12 5 3 2 0 80 8 65
2022 Access to information and privacy 47 53 0 0 0 0 0 100 0 10
2022 Security 26 43 24 0 7 0 0 69 7 15
2022 Science and technology 27 42 15 8 5 3 0 71 13 445
2022 Administration and operations 38 40 11 7 3 2 0 80 9 365
2022 Human resources 49 41 5 3 1 1 0 90 5 225
2022 Financial management 37 40 17 2 2 3 0 79 4 85
2022 Procurement 40 31 18 7 0 0 4 74 8 30
2022 Real property 24 55 12 0 5 4 0 82 5 20
2022 Information management 37 57 4 0 0 2 0 96 0 35
2022 Information technology 47 36 8 2 5 2 0 84 8 115
2022 Internal audit 0 87 0 6 6 0 0 87 13 15
2022 Evaluation 37 36 0 9 11 7 0 78 22 20
2022 Data sciences 45 35 15 5 0 0 0 80 5 30
2022 Policy 32 35 15 11 6 2 0 68 17 125
2022 Project management 34 44 9 7 5 1 0 79 12 85
2022 Other services to the public 19 42 15 17 5 0 2 62 23 45
2022 None of the above 28 35 17 10 5 5 0 66 16 105
2020 Client contact centre 23 39 20 7 5 5 0 65 14 55
2020 Health care practitioners 20 60 5 15 0 0 0 80 15 20
2020 Federal regulators 32 40 17 6 4 1 0 73 10 510
2020 Compliance, inspection and enforcement 31 41 17 6 3 1 0 73 10 1430
2020 Communications or public affairs 51 41 3 3 3 0 0 92 5 70
2020 Access to information and privacy 33 58 8 0 0 0 0 92 0 10
2020 Science and technology 33 41 17 6 2 2 0 75 8 530
2020 Administration and operations 46 39 10 3 0 1 0 86 4 445
2020 Human resources 53 35 7 3 1 0 0 88 5 205
2020 Financial management 47 33 13 5 1 1 0 80 7 85
2020 Procurement 40 38 6 5 0 11 0 88 6 15
2020 Real property 31 57 6 0 2 4 0 91 3 30
2020 Information management 54 42 4 0 0 0 0 96 0 45
2020 Information technology 49 33 8 3 2 5 0 86 6 125
2020 Internal audit 34 55 7 0 0 4 0 93 0 25
2020 Evaluation 56 30 10 0 0 3 0 89 0 25
2020 Data sciences 51 34 4 0 0 11 0 96 0 30
2020 Policy 33 49 8 9 1 1 0 82 10 145
2020 Project management 39 42 11 5 3 0 0 81 8 65
2020 Other services to the public 34 30 15 6 13 2 0 65 19 50
2020 None of the above 36 35 18 6 3 3 0 73 9 150
2019 Client contact centre 21 52 18 3 4 2 0 74 7 60
2019 Health care practitioners 33 39 12 6 3 6 0 77 10 30
2019 Federal regulators 35 38 13 8 5 1 0 73 13 600
2019 Compliance, inspection and enforcement 28 43 15 8 4 1 0 72 12 1365
2019 Communications or public affairs 37 42 9 4 5 2 0 81 10 85
2019 Access to information and privacy 33 48 6 6 0 7 0 87 7 15
2019 Security 8 50 25 8 9 0 0 58 17 10
2019 Science and technology 30 45 13 5 4 2 0 77 10 625
2019 Administration and operations 43 39 8 7 2 1 0 83 9 475
2019 Human resources 52 35 9 4 1 0 0 87 4 245
2019 Financial management 35 45 14 3 3 2 0 81 5 115
2019 Procurement 44 25 6 12 13 0 0 69 25 15
2019 Real property 37 52 5 0 2 0 4 93 2 35
2019 Material management 30 49 10 10 0 0 0 80 10 10
2019 Information management 38 50 8 3 0 1 0 89 3 55
2019 Information technology 44 37 10 4 0 4 0 85 5 110
2019 Internal audit 25 52 8 11 0 3 0 81 11 25
2019 Evaluation 32 38 21 6 0 3 0 72 7 30
2019 Data sciences 22 49 16 6 0 6 0 76 7 30
2019 Policy 32 45 15 4 3 1 0 77 8 125
2019 Project management 30 49 8 10 0 2 0 81 11 60
2019 Other services to the public 44 26 14 6 6 4 0 73 12 45
2019 None of the above 32 41 15 8 3 0 1 74 11 185

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 27 8 0 17 4 6 72 19 30
2024 Health care practitioners 34 30 28 4 0 0 4 67 4 25
2024 Intelligence analysts 33 37 14 7 0 10 0 77 7 30
2024 Federal regulators 31 38 14 5 5 6 2 75 10 480
2024 Compliance, inspection and enforcement 35 38 12 5 4 6 1 77 10 1075
2024 Communications or public affairs 29 39 14 3 6 8 0 74 10 85
2024 Science and technology 33 38 11 6 5 4 2 76 12 460
2024 Administration and operations 38 36 11 4 2 7 2 81 6 385
2024 Human resources 49 28 6 9 3 4 0 81 12 230
2024 Financial management 41 30 17 1 2 7 0 77 4 85
2024 Procurement 50 50 0 0 0 0 0 100 0 25
2024 Real property 39 37 10 2 2 3 6 83 5 35
2024 Information management 48 28 4 3 5 11 0 86 9 40
2024 Information technology 50 31 9 4 2 6 0 85 6 135
2024 Internal audit 33 25 20 10 0 11 0 66 12 20
2024 Evaluation 44 26 13 0 12 4 0 73 13 15
2024 Data sciences 45 23 9 10 0 12 0 78 11 25
2024 Policy 29 41 11 7 5 7 0 75 13 140
2024 Project management 39 38 11 3 4 4 0 81 8 70
2024 Other services to the public 35 42 6 3 11 3 0 80 14 35
2024 None of the above 31 32 21 5 3 7 2 69 8 130
2022 Client contact centre 47 35 11 0 2 6 0 86 2 40
2022 Health care practitioners 35 32 11 8 6 9 0 73 15 20
2022 Federal regulators 32 41 12 6 3 4 1 78 9 455
2022 Compliance, inspection and enforcement 36 38 13 5 2 6 0 78 8 1065
2022 Communications or public affairs 38 40 7 6 4 5 0 82 11 65
2022 Access to information and privacy 38 62 0 0 0 0 0 100 0 10
2022 Security 27 66 0 0 0 7 0 100 0 15
2022 Science and technology 34 39 10 8 3 6 1 78 11 445
2022 Administration and operations 38 37 12 2 2 7 2 82 5 365
2022 Human resources 51 32 6 2 0 7 1 91 2 225
2022 Financial management 43 31 13 3 2 7 0 80 5 85
2022 Procurement 30 47 3 4 0 11 4 91 5 30
2022 Real property 30 48 8 5 0 10 0 86 5 20
2022 Information management 44 24 12 2 0 16 2 83 3 35
2022 Information technology 44 36 8 5 1 4 1 85 7 115
2022 Internal audit 55 28 0 17 0 0 0 83 17 15
2022 Evaluation 40 37 5 5 6 7 0 83 12 20
2022 Data sciences 33 25 23 0 3 16 0 70 3 30
2022 Policy 35 42 8 8 4 3 1 80 12 125
2022 Project management 41 36 15 6 1 1 0 78 7 85
2022 Other services to the public 34 45 10 2 5 4 0 82 8 45
2022 None of the above 31 39 12 4 6 8 0 76 11 105
2020 Client contact centre 28 48 7 2 12 3 0 79 14 55
2020 Health care practitioners 38 48 9 0 5 0 0 86 5 20
2020 Federal regulators 36 37 17 3 3 3 0 76 6 505
2020 Compliance, inspection and enforcement 38 40 13 3 3 3 0 80 6 1430
2020 Communications or public affairs 46 36 8 3 1 5 0 87 4 70
2020 Access to information and privacy 38 42 0 10 0 10 0 89 11 10
2020 Science and technology 38 38 14 5 2 3 0 78 7 535
2020 Administration and operations 50 34 10 3 1 2 0 86 4 445
2020 Human resources 53 31 8 4 2 1 0 86 6 205
2020 Financial management 45 33 10 1 3 7 0 84 5 85
2020 Procurement 51 16 16 0 0 16 0 81 0 15
2020 Real property 37 43 14 0 2 4 0 83 3 30
2020 Information management 56 33 7 0 0 4 0 93 0 45
2020 Information technology 49 27 12 2 2 9 0 83 4 125
2020 Internal audit 37 48 12 4 0 0 0 85 4 25
2020 Evaluation 53 34 10 0 0 3 0 89 0 25
2020 Data sciences 48 38 11 0 0 4 0 89 0 30
2020 Policy 35 38 13 7 3 3 0 75 11 145
2020 Project management 43 44 9 3 1 0 0 87 4 65
2020 Other services to the public 33 29 26 2 0 7 2 69 2 50
2020 None of the above 40 34 11 5 6 3 0 77 11 155
2019 Client contact centre 24 45 13 10 7 0 0 69 17 60
2019 Health care practitioners 34 44 10 9 3 0 0 78 13 30
2019 Federal regulators 43 36 12 5 2 1 1 81 7 600
2019 Compliance, inspection and enforcement 36 39 14 4 3 3 1 78 8 1365
2019 Communications or public affairs 36 37 16 3 3 4 0 76 7 85
2019 Access to information and privacy 53 28 6 6 0 7 0 87 6 15
2019 Security 33 42 17 8 0 0 0 75 8 10
2019 Science and technology 39 40 12 4 3 3 0 81 7 620
2019 Administration and operations 50 32 11 4 2 1 0 83 6 480
2019 Human resources 60 31 5 2 1 0 0 92 3 240
2019 Financial management 39 39 15 3 2 3 0 80 4 115
2019 Procurement 38 31 19 0 0 12 0 79 0 15
2019 Real property 41 44 11 0 0 0 4 89 0 35
2019 Material management 40 29 30 0 0 0 0 70 0 10
2019 Information management 36 51 8 0 4 0 0 87 4 55
2019 Information technology 45 31 16 2 0 6 0 81 2 110
2019 Internal audit 50 36 11 0 3 0 0 86 3 25
2019 Evaluation 43 36 18 0 0 3 0 82 0 30
2019 Data sciences 25 53 13 0 0 6 3 86 0 30
2019 Policy 39 41 11 0 4 5 0 84 4 130
2019 Project management 38 41 12 7 0 2 0 80 8 60
2019 Other services to the public 52 26 11 4 4 4 0 81 8 45
2019 None of the above 41 32 14 5 2 5 1 77 7 190

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 26 10 13 14 0 0 64 26 30
2024 Health care practitioners 16 48 25 8 3 0 0 64 11 25
2024 Intelligence analysts 18 58 14 10 0 0 0 76 10 30
2024 Federal regulators 30 43 8 10 9 0 0 73 19 480
2024 Compliance, inspection and enforcement 35 41 12 7 5 0 0 76 12 1075
2024 Communications or public affairs 46 33 9 7 4 0 0 79 11 85
2024 Science and technology 35 38 12 7 7 0 0 74 14 460
2024 Administration and operations 49 34 7 8 3 0 0 83 11 385
2024 Human resources 51 31 8 7 2 0 0 83 9 230
2024 Financial management 48 37 6 5 4 0 0 85 9 85
2024 Procurement 70 22 8 0 0 0 0 92 0 25
2024 Real property 39 41 5 8 7 0 0 80 15 35
2024 Information management 45 35 9 6 5 0 0 80 11 40
2024 Information technology 55 31 4 4 4 1 1 88 8 135
2024 Internal audit 73 23 0 4 0 0 0 96 4 20
2024 Evaluation 28 43 7 6 16 0 0 71 22 15
2024 Data sciences 38 46 7 9 0 0 0 84 9 25
2024 Policy 32 37 9 15 7 0 0 69 22 140
2024 Project management 42 40 9 3 5 0 0 82 9 70
2024 Other services to the public 36 37 10 13 4 0 0 73 17 35
2024 None of the above 34 38 17 6 5 0 0 72 11 130
2022 Client contact centre 50 28 10 4 2 5 0 82 7 40
2022 Health care practitioners 48 37 11 4 0 0 0 85 4 20
2022 Federal regulators 38 42 9 6 5 0 0 80 11 455
2022 Compliance, inspection and enforcement 39 42 10 7 3 0 0 81 9 1065
2022 Communications or public affairs 54 32 6 7 1 0 0 86 9 65
2022 Access to information and privacy 61 39 0 0 0 0 0 100 0 10
2022 Security 40 35 18 0 7 0 0 75 7 15
2022 Science and technology 41 40 8 8 4 0 0 81 11 445
2022 Administration and operations 51 36 7 3 3 0 0 87 6 365
2022 Human resources 70 24 5 1 0 0 0 94 1 225
2022 Financial management 42 44 8 6 0 0 0 86 6 85
2022 Procurement 59 37 3 0 0 0 0 97 0 30
2022 Real property 62 28 0 10 0 0 0 90 10 20
2022 Information management 71 20 8 0 0 0 0 92 0 35
2022 Information technology 56 37 4 3 1 0 0 93 3 115
2022 Internal audit 53 35 0 6 6 0 0 87 13 15
2022 Evaluation 58 26 0 11 5 0 0 84 16 20
2022 Data sciences 52 38 3 5 3 0 0 90 7 30
2022 Policy 37 41 9 7 5 1 0 79 12 125
2022 Project management 47 38 8 3 2 1 0 86 6 85
2022 Other services to the public 42 32 11 3 13 0 0 74 15 45
2022 None of the above 36 45 7 9 4 0 0 81 12 105
2020 Client contact centre 47 32 18 0 4 0 0 78 4 55
2020 Health care practitioners 57 29 14 0 0 0 0 86 0 20
2020 Federal regulators 47 35 8 6 4 0 0 83 9 505
2020 Compliance, inspection and enforcement 44 38 10 5 2 0 0 83 7 1435
2020 Communications or public affairs 66 28 3 3 0 0 0 95 3 70
2020 Access to information and privacy 83 0 10 7 0 0 0 83 7 10
2020 Science and technology 46 37 9 4 3 0 0 83 7 535
2020 Administration and operations 63 27 6 3 1 0 0 90 4 450
2020 Human resources 70 23 4 2 1 0 0 93 3 205
2020 Financial management 55 32 8 3 0 1 0 88 3 85
2020 Procurement 68 17 5 11 0 0 0 84 11 15
2020 Real property 44 47 6 0 2 0 0 91 2 30
2020 Information management 56 39 2 2 0 0 0 96 2 45
2020 Information technology 58 22 11 4 5 0 0 81 9 125
2020 Internal audit 57 43 0 0 0 0 0 100 0 25
2020 Evaluation 53 41 7 0 0 0 0 93 0 25
2020 Data sciences 53 36 7 4 0 0 0 89 4 25
2020 Policy 47 37 7 7 3 0 0 84 10 145
2020 Project management 54 29 7 6 3 0 0 83 9 65
2020 Other services to the public 47 22 14 8 8 2 0 70 16 50
2020 None of the above 44 34 13 6 3 0 0 78 8 155
2019 Client contact centre 30 46 17 3 4 0 0 76 7 60
2019 Health care practitioners 45 33 12 6 3 0 0 79 9 30
2019 Federal regulators 41 40 10 5 5 0 0 80 10 600
2019 Compliance, inspection and enforcement 37 41 12 6 4 0 0 78 10 1370
2019 Communications or public affairs 49 36 9 0 5 1 0 86 6 85
2019 Access to information and privacy 34 60 6 0 0 0 0 94 0 15
2019 Security 18 54 9 0 19 0 0 72 19 10
2019 Science and technology 43 38 9 5 4 0 0 81 9 620
2019 Administration and operations 53 31 8 5 3 0 0 85 8 475
2019 Human resources 63 25 6 3 3 0 0 88 6 245
2019 Financial management 48 35 8 7 2 0 0 82 10 115
2019 Procurement 25 44 19 12 0 0 0 69 12 15
2019 Real property 49 39 9 0 0 0 4 91 0 35
2019 Material management 60 20 0 20 0 0 0 80 20 10
2019 Information management 49 40 8 2 0 0 0 90 2 55
2019 Information technology 42 39 12 4 2 0 1 82 6 110
2019 Internal audit 43 43 7 7 0 0 0 86 7 25
2019 Evaluation 46 44 6 0 3 0 0 91 3 30
2019 Data sciences 37 44 13 6 0 0 0 81 6 30
2019 Policy 46 31 17 2 4 0 1 77 6 130
2019 Project management 41 33 10 12 4 0 0 74 16 60
2019 Other services to the public 54 25 18 4 0 0 0 79 4 45
2019 None of the above 42 35 13 8 2 0 0 77 10 190

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 26 7 10 9 7 12 69 23 30
2024 Health care practitioners 34 19 31 8 0 0 8 58 9 25
2024 Intelligence analysts 37 34 4 10 10 6 0 75 22 30
2024 Federal regulators 37 24 14 8 7 7 4 68 17 480
2024 Compliance, inspection and enforcement 32 29 14 7 7 7 4 68 16 1075
2024 Communications or public affairs 42 23 4 8 5 5 12 79 16 85
2024 Science and technology 40 30 9 7 6 5 5 76 14 460
2024 Administration and operations 38 21 12 6 6 9 8 70 15 385
2024 Human resources 52 20 6 7 6 4 6 80 14 230
2024 Financial management 44 19 16 4 3 11 2 73 8 85
2024 Procurement 57 14 13 3 0 3 9 82 4 25
2024 Real property 56 31 7 0 0 0 6 92 0 35
2024 Information management 39 29 6 5 2 6 12 84 9 40
2024 Information technology 45 22 4 4 1 15 8 88 7 135
2024 Internal audit 58 33 5 0 0 4 0 95 0 20
2024 Evaluation 29 32 11 7 0 10 11 77 9 15
2024 Data sciences 50 23 0 3 3 17 4 92 8 25
2024 Policy 41 30 8 6 4 6 5 80 11 140
2024 Project management 38 32 8 8 6 5 2 76 15 70
2024 Other services to the public 40 30 5 6 9 3 8 79 16 35
2024 None of the above 35 20 12 6 7 11 9 69 16 130
2022 Client contact centre 39 25 8 6 2 9 12 80 10 40
2022 Health care practitioners 42 28 21 0 0 3 6 77 0 20
2022 Federal regulators 37 26 13 7 6 6 5 71 15 455
2022 Compliance, inspection and enforcement 32 29 13 9 7 7 4 68 17 1070
2022 Communications or public affairs 59 23 4 5 1 3 5 89 7 65
2022 Access to information and privacy 19 26 18 0 0 37 0 71 0 10
2022 Security 37 13 13 10 0 20 7 69 13 15
2022 Science and technology 37 30 9 7 6 6 5 75 15 445
2022 Administration and operations 44 26 11 3 4 5 7 80 8 365
2022 Human resources 55 22 8 1 2 5 7 87 4 225
2022 Financial management 48 19 15 2 3 6 7 77 6 85
2022 Procurement 39 22 15 3 4 10 6 74 8 30
2022 Real property 59 22 9 0 0 0 10 91 0 20
2022 Information management 39 38 2 0 0 8 13 97 0 35
2022 Information technology 46 19 15 3 1 14 2 76 6 115
2022 Internal audit 26 34 28 6 0 0 6 63 6 15
2022 Evaluation 49 9 5 17 5 0 15 67 27 20
2022 Data sciences 36 20 4 5 2 24 9 83 11 30
2022 Policy 37 28 9 11 4 6 4 73 17 125
2022 Project management 46 32 8 4 1 7 3 87 5 85
2022 Other services to the public 26 20 15 11 12 8 7 54 28 45
2022 None of the above 35 25 11 7 5 11 7 73 14 100

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 29 14 0 15 3 12 66 18 30
2024 Health care practitioners 31 41 12 8 0 0 8 78 9 25
2024 Intelligence analysts 42 36 0 10 6 6 0 83 17 30
2024 Federal regulators 36 23 15 7 8 6 4 66 17 480
2024 Compliance, inspection and enforcement 31 30 14 7 6 7 4 69 15 1080
2024 Communications or public affairs 36 26 6 9 4 6 12 76 16 85
2024 Science and technology 36 31 11 7 6 5 5 75 14 460
2024 Administration and operations 37 20 13 7 6 9 8 69 16 385
2024 Human resources 48 21 8 7 7 5 5 77 15 230
2024 Financial management 48 16 15 5 4 10 2 72 10 85
2024 Procurement 51 21 13 0 3 0 12 82 4 25
2024 Real property 62 25 7 0 0 0 6 92 0 35
2024 Information management 43 24 6 5 2 8 12 84 9 40
2024 Information technology 42 20 7 5 3 14 8 81 10 135
2024 Internal audit 52 40 5 0 0 4 0 95 0 20
2024 Evaluation 24 26 22 7 0 10 11 64 9 15
2024 Data sciences 42 30 0 3 3 17 4 92 8 25
2024 Policy 39 33 6 7 4 6 5 81 12 140
2024 Project management 36 31 12 8 6 4 1 72 15 70
2024 Other services to the public 34 37 7 10 4 3 5 77 15 35
2024 None of the above 35 24 11 5 6 10 10 73 13 130
2022 Client contact centre 39 29 4 4 2 11 12 88 7 40
2022 Health care practitioners 42 28 27 0 0 3 0 73 0 20
2022 Federal regulators 34 28 12 7 5 7 5 72 14 455
2022 Compliance, inspection and enforcement 31 30 14 7 6 7 4 69 15 1070
2022 Communications or public affairs 53 26 5 6 1 4 5 87 8 65
2022 Access to information and privacy 27 18 10 9 0 37 0 70 14 10
2022 Security 31 13 28 0 0 20 7 61 0 15
2022 Science and technology 35 32 9 7 5 7 5 75 14 445
2022 Administration and operations 42 26 11 5 4 5 7 77 10 365
2022 Human resources 54 22 8 2 2 5 6 86 5 225
2022 Financial management 49 19 14 4 1 5 7 77 6 85
2022 Procurement 40 18 19 3 4 10 6 70 8 30
2022 Real property 58 17 11 0 0 4 10 87 0 20
2022 Information management 39 36 4 2 0 6 13 92 2 35
2022 Information technology 45 19 15 5 3 11 2 73 9 115
2022 Internal audit 31 17 34 6 0 5 6 55 7 15
2022 Evaluation 39 14 10 13 11 0 15 61 27 20
2022 Data sciences 39 21 10 3 0 22 5 83 4 30
2022 Policy 31 36 11 8 3 6 4 75 13 125
2022 Project management 47 33 5 3 2 7 3 88 6 85
2022 Other services to the public 20 27 20 6 8 11 7 58 18 45
2022 None of the above 36 19 16 5 7 10 7 66 14 105

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 20 15 5 13 17 6 56 24 30
2024 Health care practitioners 36 30 19 8 0 7 0 71 8 25
2024 Intelligence analysts 29 21 29 3 7 10 0 56 12 30
2024 Federal regulators 25 25 23 5 5 15 2 60 12 480
2024 Compliance, inspection and enforcement 29 28 17 4 4 16 1 69 10 1080
2024 Communications or public affairs 22 25 32 5 1 16 0 55 7 85
2024 Science and technology 28 24 22 6 4 13 3 63 11 460
2024 Administration and operations 32 25 17 3 3 16 3 71 8 385
2024 Human resources 38 30 14 5 2 10 1 76 8 230
2024 Financial management 37 23 13 2 1 22 1 79 4 85
2024 Procurement 29 36 11 0 0 4 19 85 0 25
2024 Real property 38 28 16 3 0 10 6 78 4 35
2024 Information management 40 31 11 0 0 19 0 87 0 40
2024 Information technology 38 25 14 3 1 19 0 78 4 135
2024 Internal audit 18 21 37 4 0 20 0 49 4 20
2024 Evaluation 27 38 18 7 0 9 0 72 7 15
2024 Data sciences 27 27 20 4 3 16 3 67 8 25
2024 Policy 21 19 36 3 1 20 0 51 4 140
2024 Project management 33 22 25 4 6 9 1 61 11 70
2024 Other services to the public 38 28 12 8 4 10 0 74 13 35
2024 None of the above 22 26 17 3 5 25 2 66 11 130
2022 Client contact centre 44 24 19 3 0 10 0 76 3 40
2022 Health care practitioners 39 40 18 0 0 3 0 82 0 20
2022 Federal regulators 30 25 25 5 2 11 1 63 9 455
2022 Compliance, inspection and enforcement 32 26 20 7 2 12 1 67 10 1065
2022 Communications or public affairs 27 24 38 2 3 6 0 54 6 65
2022 Access to information and privacy 48 30 8 0 0 15 0 91 0 10
2022 Security 14 37 37 5 0 7 0 55 6 15
2022 Science and technology 23 28 24 5 5 13 2 60 12 445
2022 Administration and operations 30 29 16 5 3 13 3 71 9 365
2022 Human resources 38 28 17 3 1 11 2 76 5 225
2022 Financial management 34 33 16 3 1 12 0 77 5 85
2022 Procurement 23 24 24 4 0 21 4 63 5 30
2022 Real property 50 16 9 10 0 14 0 77 12 20
2022 Information management 44 18 16 0 0 22 0 80 0 35
2022 Information technology 32 23 17 6 2 20 1 69 10 115
2022 Internal audit 13 14 63 0 0 10 0 30 0 15
2022 Evaluation 25 46 11 6 0 11 0 81 7 20
2022 Data sciences 23 13 29 4 2 24 5 50 9 30
2022 Policy 20 33 26 5 4 12 1 61 10 125
2022 Project management 33 23 22 3 5 15 0 65 9 85
2022 Other services to the public 36 23 16 6 6 11 3 67 14 45
2022 None of the above 22 28 22 7 1 17 4 62 10 105
2020 Client contact centre 30 34 17 0 12 7 0 69 13 55
2020 Health care practitioners 33 48 9 0 0 9 0 90 0 20
2020 Federal regulators 32 35 20 6 2 5 0 71 8 505
2020 Compliance, inspection and enforcement 34 36 17 5 2 5 1 75 7 1435
2020 Communications or public affairs 33 38 11 7 0 12 0 80 8 70
2020 Access to information and privacy 28 20 25 17 0 10 0 53 19 10
2020 Science and technology 31 35 20 7 1 4 1 70 9 535
2020 Administration and operations 46 32 12 3 2 4 1 82 5 450
2020 Human resources 46 30 12 5 2 5 0 80 7 210
2020 Financial management 43 30 14 2 3 8 0 79 6 85
2020 Procurement 49 17 12 6 0 17 0 79 7 15
2020 Real property 41 33 10 2 2 11 0 83 6 30
2020 Information management 47 40 9 3 0 2 0 88 3 45
2020 Information technology 42 23 16 2 3 12 1 76 5 125
2020 Internal audit 23 36 27 4 4 4 4 64 8 25
2020 Evaluation 42 34 17 0 0 7 0 82 0 25
2020 Data sciences 39 39 11 0 4 7 0 85 4 30
2020 Policy 29 35 16 7 4 9 0 70 12 145
2020 Project management 34 35 16 4 3 8 0 74 8 65
2020 Other services to the public 35 31 25 0 0 8 0 73 0 50
2020 None of the above 36 31 16 5 4 7 1 73 10 155

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 32 11 6 10 2 5 70 18 30
2024 Health care practitioners 36 38 13 3 0 5 5 81 4 25
2024 Intelligence analysts 45 26 3 9 3 10 3 82 15 30
2024 Federal regulators 33 29 12 8 9 5 4 68 18 480
2024 Compliance, inspection and enforcement 36 31 10 6 7 8 3 75 14 1075
2024 Communications or public affairs 32 33 8 8 8 5 6 73 18 80
2024 Science and technology 39 28 11 8 6 4 4 73 15 460
2024 Administration and operations 38 32 10 5 5 5 6 79 11 385
2024 Human resources 49 25 5 6 4 6 5 83 12 230
2024 Financial management 37 32 12 5 1 9 5 79 7 85
2024 Procurement 42 33 11 8 0 3 3 80 8 25
2024 Real property 51 21 10 5 2 6 6 80 8 35
2024 Information management 46 22 9 3 5 9 7 80 9 40
2024 Information technology 42 33 8 4 1 7 5 85 5 135
2024 Internal audit 40 48 5 3 0 4 0 91 3 20
2024 Evaluation 22 35 5 0 7 15 17 82 10 15
2024 Data sciences 52 42 0 0 3 3 0 97 3 25
2024 Policy 37 30 12 9 3 9 1 74 13 140
2024 Project management 41 31 15 5 6 3 0 74 11 70
2024 Other services to the public 40 33 2 8 10 3 3 78 20 35
2024 None of the above 32 35 6 4 6 11 5 80 12 130
2022 Client contact centre 54 24 5 0 2 10 4 91 3 40
2022 Health care practitioners 17 58 11 5 0 0 9 82 6 20
2022 Federal regulators 35 34 12 6 5 5 2 74 13 455
2022 Compliance, inspection and enforcement 36 32 10 7 6 6 3 75 14 1065
2022 Communications or public affairs 40 38 6 6 5 4 2 83 11 65
2022 Access to information and privacy 18 35 37 0 0 10 0 59 0 10
2022 Security 49 31 0 6 0 14 0 93 7 15
2022 Science and technology 34 36 9 8 6 5 3 75 15 445
2022 Administration and operations 43 32 9 3 3 4 5 83 6 365
2022 Human resources 50 29 6 2 2 3 8 89 4 225
2022 Financial management 41 35 12 4 1 4 3 82 6 85
2022 Procurement 34 30 12 3 0 10 10 81 4 30
2022 Real property 67 8 13 7 0 0 5 80 7 20
2022 Information management 42 31 10 0 0 2 15 88 0 35
2022 Information technology 45 32 9 4 1 8 2 85 6 115
2022 Internal audit 38 56 0 6 0 0 0 94 6 15
2022 Evaluation 44 29 0 17 6 5 0 76 24 20
2022 Data sciences 43 27 7 5 5 7 6 80 11 30
2022 Policy 35 28 10 11 7 6 3 69 20 125
2022 Project management 34 38 8 4 4 11 0 82 10 85
2022 Other services to the public 29 40 13 10 3 2 2 72 14 45
2022 None of the above 33 40 5 5 7 7 2 81 14 105
2020 Client contact centre 36 32 20 0 8 4 2 71 8 55
2020 Health care practitioners 40 50 5 0 0 5 0 95 0 20
2020 Federal regulators 43 30 14 6 3 3 2 76 10 505
2020 Compliance, inspection and enforcement 41 35 12 5 4 2 1 78 9 1430
2020 Communications or public affairs 53 29 8 1 0 7 3 90 1 70
2020 Access to information and privacy 58 17 25 0 0 0 0 75 0 10
2020 Science and technology 41 33 10 9 3 4 0 77 12 535
2020 Administration and operations 56 27 7 4 1 2 2 86 6 450
2020 Human resources 59 24 8 1 3 2 2 87 4 205
2020 Financial management 39 40 8 7 2 2 1 82 10 85
2020 Procurement 62 26 6 0 6 0 0 89 6 15
2020 Real property 46 40 11 0 3 0 0 86 3 30
2020 Information management 49 42 7 0 0 2 0 93 0 45
2020 Information technology 57 22 11 2 3 4 1 83 6 125
2020 Internal audit 55 37 4 4 0 0 0 93 4 25
2020 Evaluation 49 34 7 7 0 3 0 86 7 25
2020 Data sciences 44 41 0 7 4 4 0 88 12 25
2020 Policy 35 31 11 8 7 5 3 72 16 145
2020 Project management 49 24 9 4 5 4 5 80 10 65
2020 Other services to the public 36 33 12 2 6 8 2 77 9 50
2020 None of the above 42 26 17 4 6 2 2 71 11 155

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 8 22 0 14 33 13 33 27 30
2024 Health care practitioners 0 20 27 17 8 24 3 28 35 25
2024 Intelligence analysts 0 18 30 3 0 43 6 35 6 30
2024 Federal regulators 8 13 26 5 7 37 4 36 21 480
2024 Compliance, inspection and enforcement 10 15 23 5 4 37 5 43 16 1080
2024 Communications or public affairs 8 12 26 3 3 36 11 39 12 80
2024 Science and technology 7 15 27 4 6 34 7 37 18 460
2024 Administration and operations 10 15 23 2 6 33 10 45 14 385
2024 Human resources 12 17 27 3 3 32 6 47 10 230
2024 Financial management 14 10 23 5 2 35 10 45 13 85
2024 Procurement 15 8 35 3 0 31 7 38 6 25
2024 Real property 0 11 44 3 4 30 8 18 11 35
2024 Information management 7 20 6 5 5 50 7 62 23 40
2024 Information technology 13 15 19 1 3 41 7 55 8 135
2024 Internal audit 0 25 11 5 0 59 0 61 12 20
2024 Evaluation 6 10 24 7 5 42 6 31 24 15
2024 Data sciences 16 9 23 4 16 24 8 37 29 25
2024 Policy 6 16 21 5 2 47 4 44 14 140
2024 Project management 11 24 22 4 4 31 5 54 12 70
2024 Other services to the public 3 12 29 3 6 45 3 28 16 35
2024 None of the above 4 14 25 5 7 34 11 32 22 130
2022 Client contact centre 8 7 24 2 0 53 6 36 6 40
2022 Health care practitioners 0 35 11 0 0 53 0 76 0 20
2022 Federal regulators 10 16 27 4 4 36 3 43 13 455
2022 Compliance, inspection and enforcement 10 17 23 4 4 38 4 46 13 1065
2022 Communications or public affairs 7 9 16 5 0 52 11 43 14 65
2022 Access to information and privacy 18 23 22 0 10 19 8 56 14 10
2022 Security 5 16 47 0 0 32 0 31 0 15
2022 Science and technology 8 12 21 4 5 45 4 40 18 445
2022 Administration and operations 11 16 22 3 3 39 6 49 11 365
2022 Human resources 16 20 21 2 1 37 4 60 4 225
2022 Financial management 11 19 19 5 3 37 6 53 14 85
2022 Procurement 6 6 23 0 0 55 10 36 0 30
2022 Real property 12 7 33 0 7 36 5 33 11 20
2022 Information management 12 9 21 2 0 40 15 48 5 35
2022 Information technology 15 18 20 1 1 39 6 58 5 115
2022 Internal audit 6 47 18 0 0 28 0 74 0 15
2022 Evaluation 26 5 12 0 11 46 0 57 21 20
2022 Data sciences 5 7 22 4 2 60 0 31 15 30
2022 Policy 9 11 27 7 4 42 1 35 18 125
2022 Project management 10 21 26 1 2 37 2 51 6 85
2022 Other services to the public 9 22 17 6 6 29 11 52 20 45
2022 None of the above 8 13 22 4 4 41 9 41 16 105

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Federal regulators 0 9 17 32 28 16 0 10 70 10
2022 Compliance, inspection and enforcement 0 4 51 16 22 7 0 5 41 25
2022 Science and technology 0 7 23 7 48 16 0 9 65 10
2020 Federal regulators 0 0 39 23 38 0 0 0 61 15
2020 Compliance, inspection and enforcement 0 11 19 14 28 25 3 15 58 35
2020 Science and technology 0 20 20 30 10 10 10 25 50 10

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 25 4 9 26 7 3 56 40 30
2024 Health care practitioners 4 53 25 4 0 14 0 66 5 25
2024 Intelligence analysts 36 24 22 8 0 3 7 67 8 30
2024 Federal regulators 23 28 18 11 11 5 5 56 24 480
2024 Compliance, inspection and enforcement 22 32 18 11 9 4 3 59 22 1075
2024 Communications or public affairs 21 37 15 6 9 3 7 65 18 85
2024 Science and technology 21 34 14 14 11 4 3 59 26 460
2024 Administration and operations 30 31 15 8 7 4 5 66 17 385
2024 Human resources 38 27 8 8 4 7 7 76 14 230
2024 Financial management 28 23 21 8 7 9 4 59 17 85
2024 Procurement 43 22 19 3 0 4 9 74 4 25
2024 Real property 18 38 25 9 10 0 0 56 19 35
2024 Information management 22 33 16 13 8 2 6 59 23 40
2024 Information technology 39 22 15 3 4 9 7 74 8 135
2024 Internal audit 48 19 9 0 0 3 22 89 0 20
2024 Evaluation 39 16 16 0 12 6 10 66 15 15
2024 Data sciences 38 21 14 5 3 13 7 73 10 25
2024 Policy 33 24 12 12 4 5 10 67 19 140
2024 Project management 29 26 20 10 4 4 6 62 16 70
2024 Other services to the public 12 46 12 11 16 0 3 60 28 35
2024 None of the above 27 30 11 6 14 5 7 65 23 130
2022 Client contact centre 34 30 9 10 6 5 5 72 18 40
2022 Health care practitioners 20 46 26 0 0 3 6 72 0 20
2022 Federal regulators 23 34 15 10 7 6 4 64 20 455
2022 Compliance, inspection and enforcement 22 33 19 10 7 6 4 60 18 1065
2022 Communications or public affairs 34 29 8 13 5 1 9 71 20 65
2022 Access to information and privacy 8 15 42 17 9 0 9 25 29 10
2022 Security 21 34 19 13 13 0 0 55 26 15
2022 Science and technology 24 29 16 11 11 5 4 58 24 445
2022 Administration and operations 27 30 20 7 5 6 4 64 14 365
2022 Human resources 42 23 12 3 0 10 10 82 4 225
2022 Financial management 28 26 24 3 1 8 9 65 6 85
2022 Procurement 25 33 14 13 4 0 11 65 19 30
2022 Real property 12 27 39 8 10 0 4 41 18 20
2022 Information management 32 20 16 7 3 6 16 67 12 35
2022 Information technology 41 30 6 4 6 8 5 82 12 115
2022 Internal audit 37 44 0 0 0 7 12 100 0 15
2022 Evaluation 37 28 4 5 11 0 14 76 19 20
2022 Data sciences 41 21 3 2 7 23 3 84 12 30
2022 Policy 26 23 14 9 6 10 10 62 20 125
2022 Project management 25 26 22 4 7 3 14 61 13 85
2022 Other services to the public 21 34 15 15 8 2 4 59 25 45
2022 None of the above 20 36 14 9 7 8 5 65 19 100
2020 Client contact centre 27 29 9 13 14 6 2 61 30 55
2020 Health care practitioners 14 48 19 5 9 0 5 65 15 20
2020 Federal regulators 26 34 18 9 5 4 4 64 16 510
2020 Compliance, inspection and enforcement 23 35 19 10 7 4 3 62 18 1430
2020 Communications or public affairs 41 33 9 3 5 7 3 81 9 70
2020 Access to information and privacy 17 28 28 10 0 0 17 54 12 10
2020 Science and technology 23 35 16 14 8 4 1 60 23 535
2020 Administration and operations 36 33 16 8 1 3 3 73 10 450
2020 Human resources 37 26 12 8 1 8 8 75 11 205
2020 Financial management 26 35 16 8 6 5 3 67 15 85
2020 Procurement 41 28 11 11 5 5 0 72 17 15
2020 Real property 16 52 18 14 0 0 0 68 14 30
2020 Information management 33 36 10 13 2 4 2 73 16 45
2020 Information technology 35 31 15 3 2 11 3 77 6 125
2020 Internal audit 25 33 24 4 0 11 4 68 4 25
2020 Evaluation 14 52 17 10 0 7 0 71 11 25
2020 Data sciences 36 42 19 0 0 4 0 80 0 30
2020 Policy 30 21 16 8 3 14 8 65 15 145
2020 Project management 30 18 21 9 3 8 12 59 15 65
2020 Other services to the public 21 28 15 18 7 9 3 54 29 50
2020 None of the above 28 26 15 14 6 7 4 60 23 155
2019 Client contact centre 23 41 17 9 6 2 3 67 15 55
2019 Health care practitioners 36 24 12 15 6 3 3 64 23 30
2019 Federal regulators 27 30 17 12 8 2 3 60 21 605
2019 Compliance, inspection and enforcement 22 33 18 13 9 4 2 58 23 1365
2019 Communications or public affairs 41 28 5 5 7 5 9 80 14 85
2019 Access to information and privacy 33 14 13 21 6 7 6 54 31 15
2019 Security 17 42 17 17 0 8 0 64 18 10
2019 Science and technology 25 31 14 15 9 2 3 59 26 625
2019 Administration and operations 30 34 13 8 7 5 3 69 17 480
2019 Human resources 38 29 9 8 4 5 6 76 14 245
2019 Financial management 26 33 17 9 5 4 5 65 16 115
2019 Procurement 31 25 19 25 0 0 0 57 25 15
2019 Real property 41 25 11 11 5 4 4 72 17 35
2019 Material management 40 10 0 20 20 0 10 56 44 10
2019 Information management 28 38 14 3 3 8 7 77 7 55
2019 Information technology 39 23 24 3 2 5 3 68 6 110
2019 Internal audit 21 33 8 11 7 7 14 68 22 25
2019 Evaluation 26 42 9 3 12 3 6 74 16 30
2019 Data sciences 22 47 13 9 9 0 0 69 18 30
2019 Policy 29 24 23 10 3 7 4 60 14 130
2019 Project management 31 27 17 2 14 5 5 64 17 60
2019 Other services to the public 38 24 22 4 4 6 2 67 9 45
2019 None of the above 30 26 14 10 8 8 3 63 21 190

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 16 38 13 12 19 2 0 55 31 30
2024 Health care practitioners 17 38 30 5 7 4 0 57 12 25
2024 Intelligence analysts 24 45 20 4 8 0 0 68 11 30
2024 Federal regulators 26 34 17 11 10 2 0 62 21 480
2024 Compliance, inspection and enforcement 23 40 15 12 7 3 0 65 19 1075
2024 Communications or public affairs 21 46 10 10 8 2 4 71 19 85
2024 Science and technology 25 36 14 10 8 4 1 65 20 460
2024 Administration and operations 31 36 12 10 7 4 1 70 17 385
2024 Human resources 33 34 9 13 7 3 1 69 21 230
2024 Financial management 27 43 13 10 4 3 1 72 14 85
2024 Procurement 45 45 0 7 0 0 3 93 7 25
2024 Real property 11 59 18 4 8 0 0 70 12 35
2024 Information management 25 50 10 8 3 4 0 78 12 40
2024 Information technology 30 34 14 10 5 4 2 69 17 135
2024 Internal audit 14 65 17 4 0 0 0 79 4 20
2024 Evaluation 11 38 6 21 5 18 0 60 33 15
2024 Data sciences 34 26 8 21 3 7 0 65 26 25
2024 Policy 17 36 16 17 11 3 0 54 29 140
2024 Project management 27 40 4 18 6 4 1 70 26 70
2024 Other services to the public 28 51 4 8 9 0 0 79 17 35
2024 None of the above 20 38 16 11 10 3 1 61 22 130
2022 Client contact centre 43 39 6 5 7 0 0 82 12 40
2022 Health care practitioners 5 55 28 6 5 0 0 61 11 20
2022 Federal regulators 26 44 14 10 4 2 0 72 15 455
2022 Compliance, inspection and enforcement 25 41 15 11 5 3 0 68 17 1070
2022 Communications or public affairs 38 33 6 9 7 4 4 76 18 65
2022 Access to information and privacy 8 57 10 10 0 15 0 76 12 10
2022 Security 37 23 21 6 13 0 0 60 19 15
2022 Science and technology 25 36 15 10 8 5 0 65 19 445
2022 Administration and operations 35 36 12 9 5 3 1 73 14 365
2022 Human resources 42 39 7 7 2 2 2 84 9 225
2022 Financial management 22 48 19 8 3 0 0 70 10 85
2022 Procurement 35 30 14 7 0 3 10 75 9 30
2022 Real property 27 41 8 12 5 7 0 73 18 20
2022 Information management 33 50 0 13 2 2 0 84 16 35
2022 Information technology 27 41 18 5 2 5 1 73 8 115
2022 Internal audit 18 63 6 12 0 0 0 82 12 15
2022 Evaluation 27 39 5 17 6 0 5 70 25 20
2022 Data sciences 33 28 21 10 5 3 0 63 15 30
2022 Policy 20 35 16 12 12 4 1 58 26 125
2022 Project management 25 37 12 15 6 4 1 66 22 85
2022 Other services to the public 23 36 22 7 6 5 0 62 14 45
2022 None of the above 31 34 12 8 6 4 5 71 15 100
2020 Client contact centre 28 38 16 9 8 0 2 67 17 55
2020 Health care practitioners 5 67 19 10 0 0 0 71 10 20
2020 Federal regulators 32 42 15 6 4 1 1 75 9 505
2020 Compliance, inspection and enforcement 31 43 15 6 3 1 1 75 10 1435
2020 Communications or public affairs 48 37 5 4 1 4 0 89 5 70
2020 Access to information and privacy 38 30 25 0 7 0 0 68 7 10
2020 Science and technology 28 42 13 10 4 3 1 72 14 530
2020 Administration and operations 42 39 10 5 2 1 1 83 7 445
2020 Human resources 47 41 4 7 1 0 1 89 7 210
2020 Financial management 41 31 18 3 5 2 0 73 8 85
2020 Procurement 40 43 0 11 5 0 0 84 16 15
2020 Real property 25 53 14 4 2 2 0 80 6 30
2020 Information management 36 46 7 7 0 5 0 86 7 40
2020 Information technology 46 31 12 6 3 2 1 79 9 125
2020 Internal audit 40 31 15 7 4 4 0 74 11 25
2020 Evaluation 39 41 14 0 0 3 3 85 0 25
2020 Data sciences 26 49 11 7 0 7 0 81 8 30
2020 Policy 21 47 16 8 4 3 1 71 12 145
2020 Project management 36 28 17 10 8 0 1 65 18 65
2020 Other services to the public 21 37 22 14 0 4 2 62 15 50
2020 None of the above 35 35 16 8 5 1 0 70 14 155
2019 Client contact centre 20 47 18 7 5 3 0 69 13 55
2019 Health care practitioners 21 52 6 15 3 0 3 75 18 30
2019 Federal regulators 34 42 12 7 5 0 1 76 12 600
2019 Compliance, inspection and enforcement 26 44 15 10 4 1 0 71 14 1370
2019 Communications or public affairs 40 35 6 8 8 1 2 77 17 85
2019 Access to information and privacy 39 41 0 20 0 0 0 80 20 15
2019 Security 33 25 17 8 17 0 0 58 25 10
2019 Science and technology 32 41 12 7 5 2 1 75 12 620
2019 Administration and operations 38 39 13 5 3 1 1 78 9 475
2019 Human resources 47 33 8 7 3 0 2 82 10 245
2019 Financial management 23 48 15 8 3 4 0 74 11 115
2019 Procurement 38 44 12 6 0 0 0 81 6 15
2019 Real property 38 35 12 15 0 0 0 73 15 35
2019 Material management 40 40 10 10 0 0 0 80 10 10
2019 Information management 22 42 13 12 4 3 4 69 17 55
2019 Information technology 34 40 14 7 2 2 1 75 10 110
2019 Internal audit 25 68 0 3 0 4 0 96 4 25
2019 Evaluation 32 45 18 0 6 0 0 76 6 30
2019 Data sciences 16 58 13 6 0 0 7 80 7 30
2019 Policy 23 39 19 9 6 2 2 65 15 130
2019 Project management 26 40 13 5 15 0 0 66 20 60
2019 Other services to the public 35 34 11 10 5 2 2 72 16 45
2019 None of the above 29 41 12 7 6 3 1 74 14 190

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 27 24 4 17 6 0 53 22 30
2024 Health care practitioners 13 44 29 11 3 0 0 56 15 25
2024 Intelligence analysts 26 32 31 7 4 0 0 58 11 30
2024 Federal regulators 22 34 22 9 11 1 0 57 20 480
2024 Compliance, inspection and enforcement 24 39 22 9 5 1 0 64 14 1075
2024 Communications or public affairs 27 41 13 14 2 2 0 69 17 85
2024 Science and technology 24 39 18 10 6 2 0 65 16 460
2024 Administration and operations 34 33 20 8 5 1 0 67 13 385
2024 Human resources 32 37 17 7 6 1 0 70 13 230
2024 Financial management 31 36 23 8 1 2 0 67 9 85
2024 Procurement 46 43 4 7 0 0 0 89 7 25
2024 Real property 19 55 18 0 5 3 0 76 5 35
2024 Information management 26 55 13 3 2 0 0 82 5 40
2024 Information technology 37 39 12 4 3 4 2 81 7 135
2024 Internal audit 32 53 8 7 0 0 0 85 7 20
2024 Evaluation 28 26 15 12 18 0 0 55 30 15
2024 Data sciences 19 32 15 21 6 7 0 55 29 25
2024 Policy 22 30 24 14 9 1 0 53 23 140
2024 Project management 28 39 22 6 6 0 0 67 11 70
2024 Other services to the public 37 20 24 12 4 3 0 58 17 35
2024 None of the above 21 41 22 6 6 2 1 65 13 130
2022 Client contact centre 42 28 20 2 2 7 0 75 4 40
2022 Health care practitioners 29 48 23 0 0 0 0 77 0 20
2022 Federal regulators 29 38 20 8 5 1 0 68 12 455
2022 Compliance, inspection and enforcement 27 41 19 7 4 1 0 69 11 1065
2022 Communications or public affairs 30 44 15 8 0 1 2 76 8 65
2022 Access to information and privacy 8 65 8 19 0 0 0 73 19 10
2022 Security 33 30 24 6 7 0 0 63 13 15
2022 Science and technology 30 35 21 7 6 1 0 66 13 445
2022 Administration and operations 34 38 16 6 3 2 0 74 9 365
2022 Human resources 44 34 12 7 2 2 0 80 8 225
2022 Financial management 25 46 22 3 2 1 0 72 5 85
2022 Procurement 29 51 10 0 0 7 4 89 0 30
2022 Real property 35 32 13 4 10 7 0 72 14 20
2022 Information management 38 27 25 10 0 0 0 65 10 35
2022 Information technology 39 42 12 3 3 1 0 82 6 115
2022 Internal audit 25 51 12 12 0 0 0 76 12 15
2022 Evaluation 29 38 21 5 6 0 0 67 11 20
2022 Data sciences 29 32 19 4 2 13 0 70 8 30
2022 Policy 19 46 22 7 6 1 1 65 13 125
2022 Project management 26 38 20 11 2 3 0 66 13 85
2022 Other services to the public 23 52 11 5 8 2 0 76 13 45
2022 None of the above 28 39 22 1 8 3 0 69 9 105
2020 Client contact centre 31 33 25 4 4 4 0 66 8 55
2020 Health care practitioners 19 67 14 0 0 0 0 86 0 20
2020 Federal regulators 29 43 18 6 3 1 0 73 9 510
2020 Compliance, inspection and enforcement 29 43 19 5 3 1 0 73 8 1430
2020 Communications or public affairs 41 40 11 4 1 1 0 83 5 70
2020 Access to information and privacy 28 30 42 0 0 0 0 58 0 10
2020 Science and technology 30 42 19 5 4 1 0 73 9 535
2020 Administration and operations 41 40 14 2 1 1 0 82 4 445
2020 Human resources 45 37 13 4 1 1 0 82 5 205
2020 Financial management 38 39 10 8 3 1 0 78 12 85
2020 Procurement 43 29 17 6 6 0 0 72 11 15
2020 Real property 14 55 25 4 2 0 0 69 6 30
2020 Information management 39 50 9 2 0 0 0 89 2 45
2020 Information technology 39 34 13 2 5 6 0 78 8 125
2020 Internal audit 30 46 20 4 0 0 0 76 4 25
2020 Evaluation 36 51 10 0 0 3 0 89 0 25
2020 Data sciences 27 36 30 4 0 4 0 65 4 30
2020 Policy 30 40 19 4 4 2 1 72 8 145
2020 Project management 29 42 19 3 6 0 0 71 9 65
2020 Other services to the public 28 35 25 9 2 0 0 63 11 50
2020 None of the above 33 36 12 12 5 2 0 70 18 155
2019 Client contact centre 22 46 24 4 2 3 0 70 6 60
2019 Health care practitioners 33 43 18 0 6 0 0 76 6 30
2019 Federal regulators 31 40 17 6 5 1 0 71 11 595
2019 Compliance, inspection and enforcement 25 42 20 6 4 1 0 69 11 1365
2019 Communications or public affairs 26 45 15 4 4 3 1 75 9 85
2019 Access to information and privacy 46 33 7 0 7 7 0 85 8 15
2019 Security 33 8 34 25 0 0 0 42 25 10
2019 Science and technology 31 44 15 6 3 1 0 75 10 625
2019 Administration and operations 34 38 16 7 3 1 0 73 11 475
2019 Human resources 47 36 10 3 3 1 0 84 6 245
2019 Financial management 27 48 18 6 2 0 0 74 8 115
2019 Procurement 31 44 19 0 6 0 0 75 6 15
2019 Real property 41 35 20 2 2 0 0 76 4 35
2019 Material management 30 60 0 0 10 0 0 90 10 10
2019 Information management 29 45 14 3 3 6 0 79 6 55
2019 Information technology 36 34 16 7 3 2 1 72 11 110
2019 Internal audit 24 58 7 7 3 0 0 82 10 25
2019 Evaluation 29 38 24 3 6 0 0 67 9 30
2019 Data sciences 22 44 21 6 3 3 0 68 10 30
2019 Policy 23 38 29 6 3 1 0 61 9 130
2019 Project management 24 38 21 5 11 2 0 62 16 60
2019 Other services to the public 37 36 17 8 2 0 0 74 10 45
2019 None of the above 26 34 21 8 5 5 0 63 14 185

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 19 18 17 13 7 4 47 33 30
2024 Health care practitioners 4 31 30 11 12 7 5 40 27 25
2024 Intelligence analysts 14 19 17 23 13 10 3 38 42 30
2024 Federal regulators 16 25 17 13 21 7 2 45 37 480
2024 Compliance, inspection and enforcement 17 29 20 14 12 8 1 50 29 1075
2024 Communications or public affairs 12 19 22 12 21 10 4 36 38 85
2024 Science and technology 18 30 15 13 14 7 2 53 30 460
2024 Administration and operations 20 24 18 13 12 10 3 51 29 385
2024 Human resources 23 25 12 12 12 10 6 57 29 230
2024 Financial management 18 16 21 13 20 10 2 38 38 85
2024 Procurement 30 35 13 8 4 4 5 73 13 25
2024 Real property 16 34 20 11 12 8 0 54 24 35
2024 Information management 22 34 17 12 12 3 0 57 25 40
2024 Information technology 26 29 12 10 6 13 3 66 20 135
2024 Internal audit 14 53 12 10 0 11 0 75 12 20
2024 Evaluation 6 17 5 20 17 30 5 35 57 15
2024 Data sciences 32 16 22 13 12 4 0 51 26 25
2024 Policy 14 15 16 22 18 13 1 34 48 140
2024 Project management 13 22 16 23 19 4 3 37 46 70
2024 Other services to the public 25 28 10 5 27 5 0 56 33 35
2024 None of the above 12 39 12 14 18 3 2 54 33 130
2022 Client contact centre 32 29 10 13 11 6 0 64 25 40
2022 Health care practitioners 25 37 22 4 9 3 0 64 14 20
2022 Federal regulators 19 26 15 14 17 7 2 50 33 455
2022 Compliance, inspection and enforcement 19 32 17 13 11 7 1 56 26 1070
2022 Communications or public affairs 18 20 17 14 14 12 6 46 34 65
2022 Access to information and privacy 8 27 27 22 0 15 0 42 26 10
2022 Security 14 35 19 5 7 14 6 61 15 15
2022 Science and technology 17 31 13 14 16 8 1 53 33 445
2022 Administration and operations 24 26 17 11 10 11 3 57 24 365
2022 Human resources 31 27 12 10 5 11 4 68 17 225
2022 Financial management 19 20 26 11 11 10 4 45 25 85
2022 Procurement 14 33 15 11 7 10 10 59 22 30
2022 Real property 12 35 28 8 5 11 0 54 15 20
2022 Information management 23 40 14 11 7 2 3 66 19 35
2022 Information technology 29 28 18 9 5 12 1 64 16 115
2022 Internal audit 32 40 11 5 6 5 0 76 12 15
2022 Evaluation 27 24 12 16 5 10 7 61 25 20
2022 Data sciences 33 17 8 21 8 15 0 58 33 30
2022 Policy 14 13 20 22 12 16 4 33 42 125
2022 Project management 14 30 11 15 18 8 3 50 38 85
2022 Other services to the public 22 34 16 14 11 4 0 58 26 45
2022 None of the above 21 27 14 15 12 9 2 54 31 105
2020 Client contact centre 15 30 20 11 13 9 2 51 27 55
2020 Health care practitioners 24 38 9 10 14 5 0 65 25 20
2020 Federal regulators 20 28 20 13 12 5 1 52 27 510
2020 Compliance, inspection and enforcement 22 32 18 14 9 4 1 57 24 1435
2020 Communications or public affairs 26 24 19 7 8 13 4 60 17 70
2020 Access to information and privacy 7 10 28 45 0 0 10 19 50 10
2020 Science and technology 22 29 18 14 11 4 1 55 26 535
2020 Administration and operations 29 28 17 10 7 7 2 63 18 445
2020 Human resources 27 32 15 12 6 5 4 64 19 205
2020 Financial management 26 16 21 11 17 7 1 46 31 85
2020 Procurement 16 27 5 11 16 24 0 58 35 15
2020 Real property 20 27 18 14 14 4 4 51 29 30
2020 Information management 15 38 20 16 2 7 2 58 20 45
2020 Information technology 39 18 13 10 10 9 2 63 23 125
2020 Internal audit 18 29 31 4 7 11 0 53 12 25
2020 Evaluation 14 32 24 14 7 10 0 51 23 25
2020 Data sciences 29 21 15 14 7 13 0 57 25 30
2020 Policy 12 24 21 20 8 13 1 42 33 140
2020 Project management 21 23 16 18 15 3 3 47 35 65
2020 Other services to the public 16 25 16 21 13 10 0 46 37 50
2020 None of the above 28 21 15 15 13 5 2 53 31 155
2019 Client contact centre 15 29 26 8 14 3 5 48 24 60
2019 Health care practitioners 21 52 6 18 0 3 0 75 19 30
2019 Federal regulators 18 22 22 15 17 5 1 42 34 600
2019 Compliance, inspection and enforcement 15 31 20 14 13 5 2 50 29 1360
2019 Communications or public affairs 19 19 21 20 13 5 2 42 36 85
2019 Access to information and privacy 6 19 47 13 0 14 0 29 16 15
2019 Security 0 17 17 42 25 0 0 17 67 10
2019 Science and technology 19 32 15 13 14 6 1 55 29 620
2019 Administration and operations 21 31 16 13 11 5 2 57 27 475
2019 Human resources 21 30 16 15 8 5 5 57 26 240
2019 Financial management 11 31 22 16 12 6 2 45 30 115
2019 Procurement 19 19 6 19 25 6 6 43 50 15
2019 Real property 22 33 6 10 17 7 4 62 31 35
2019 Material management 20 30 20 0 10 20 0 62 13 10
2019 Information management 14 36 13 17 11 8 0 55 31 55
2019 Information technology 26 27 17 12 8 7 2 59 22 110
2019 Internal audit 7 31 22 19 7 13 0 45 30 25
2019 Evaluation 24 19 21 12 13 12 0 48 28 30
2019 Data sciences 12 34 25 10 6 9 3 54 18 30
2019 Policy 16 19 20 19 10 13 3 42 34 130
2019 Project management 11 18 10 26 20 9 7 34 54 60
2019 Other services to the public 29 32 14 10 14 2 0 62 24 45
2019 None of the above 18 24 18 15 14 10 1 48 32 190

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 18 42 3 22 15 0 0 60 37 30
2024 Health care practitioners 26 54 21 0 0 0 0 79 0 25
2024 Intelligence analysts 30 40 3 20 7 0 0 70 27 30
2024 Federal regulators 26 48 4 15 8 0 0 74 22 480
2024 Compliance, inspection and enforcement 28 52 6 10 4 0 0 80 14 1075
2024 Communications or public affairs 32 43 4 16 4 0 0 75 20 85
2024 Science and technology 32 45 6 13 5 0 0 77 18 460
2024 Administration and operations 38 48 4 6 3 0 0 87 10 385
2024 Human resources 46 40 1 10 4 0 0 85 14 230
2024 Financial management 36 49 5 6 3 0 0 85 9 85
2024 Procurement 43 46 3 8 0 0 0 89 8 25
2024 Real property 25 52 11 10 2 0 0 77 12 30
2024 Information management 33 37 11 14 5 0 0 70 19 40
2024 Information technology 48 37 4 8 3 0 0 85 11 135
2024 Internal audit 41 40 0 19 0 0 0 81 19 20
2024 Evaluation 23 43 0 17 18 0 0 66 34 15
2024 Data sciences 22 47 11 17 4 0 0 69 20 25
2024 Policy 32 45 7 11 4 0 1 78 16 140
2024 Project management 31 53 2 8 7 0 0 84 14 70
2024 Other services to the public 35 44 8 13 0 0 0 79 13 35
2024 None of the above 31 43 7 15 5 0 0 73 20 130
2022 Client contact centre 45 49 4 2 0 0 0 94 2 40
2022 Health care practitioners 32 41 11 16 0 0 0 73 16 20
2022 Federal regulators 35 49 6 7 3 0 0 84 10 455
2022 Compliance, inspection and enforcement 35 48 5 9 2 0 0 84 11 1065
2022 Communications or public affairs 38 53 1 4 3 0 0 91 7 65
2022 Access to information and privacy 40 60 0 0 0 0 0 100 0 10
2022 Security 47 21 7 5 19 0 0 69 24 15
2022 Science and technology 41 45 4 8 2 0 0 85 11 445
2022 Administration and operations 51 37 2 7 3 0 0 88 10 365
2022 Human resources 66 30 1 2 1 0 0 95 4 220
2022 Financial management 50 36 2 5 6 0 0 86 11 85
2022 Procurement 48 48 0 4 0 0 0 96 4 30
2022 Real property 57 33 4 7 0 0 0 90 7 20
2022 Information management 59 39 0 2 0 0 0 98 2 35
2022 Information technology 58 32 4 6 0 0 0 90 6 115
2022 Internal audit 18 77 0 5 0 0 0 95 5 15
2022 Evaluation 56 28 0 6 11 0 0 83 17 20
2022 Data sciences 24 61 5 5 5 0 0 85 10 30
2022 Policy 34 47 3 13 3 0 0 82 16 125
2022 Project management 46 40 2 6 4 0 0 87 11 85
2022 Other services to the public 38 33 10 17 2 0 0 71 18 45
2022 None of the above 37 52 4 4 3 0 0 89 7 105
2020 Client contact centre 42 34 3 16 5 0 0 76 21 55
2020 Health care practitioners 38 48 0 9 5 0 0 86 14 20
2020 Federal regulators 28 51 5 12 3 0 0 80 15 505
2020 Compliance, inspection and enforcement 34 46 5 11 4 0 0 80 15 1435
2020 Communications or public affairs 50 27 5 14 4 0 0 77 18 70
2020 Access to information and privacy 17 45 10 28 0 0 0 62 28 10
2020 Science and technology 35 48 4 11 2 0 0 84 13 540
2020 Administration and operations 40 48 2 9 2 0 0 88 11 450
2020 Human resources 41 42 3 13 1 0 0 83 14 210
2020 Financial management 45 42 3 10 0 0 0 86 10 85
2020 Procurement 41 37 0 16 6 0 0 78 22 15
2020 Real property 56 31 4 10 0 0 0 86 10 30
2020 Information management 54 33 2 11 0 0 0 87 11 45
2020 Information technology 47 41 4 5 3 0 0 88 8 125
2020 Internal audit 25 71 0 4 0 0 0 96 4 25
2020 Evaluation 52 41 0 7 0 0 0 93 7 25
2020 Data sciences 39 31 8 18 4 0 0 70 21 30
2020 Policy 27 54 2 16 1 0 0 80 17 145
2020 Project management 37 50 6 4 3 0 0 87 7 65
2020 Other services to the public 45 35 8 7 4 0 0 81 12 50
2020 None of the above 34 46 4 12 2 2 0 82 14 155

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 25 7 28 28 0 0 37 56 30
2024 Health care practitioners 30 44 3 11 11 0 0 74 22 25
2024 Intelligence analysts 20 23 18 20 20 0 0 43 39 30
2024 Federal regulators 26 34 8 16 16 0 0 60 32 480
2024 Compliance, inspection and enforcement 29 38 10 15 8 0 0 67 23 1075
2024 Communications or public affairs 18 30 10 21 21 0 0 48 42 85
2024 Science and technology 40 32 7 12 9 0 0 72 21 460
2024 Administration and operations 36 32 7 15 9 1 0 68 24 385
2024 Human resources 32 24 11 15 16 0 1 57 32 225
2024 Financial management 32 28 9 22 9 0 0 61 30 85
2024 Procurement 30 30 3 27 7 0 4 61 35 25
2024 Real property 39 38 5 17 0 0 0 78 17 35
2024 Information management 30 29 2 19 21 0 0 59 39 40
2024 Information technology 31 29 11 17 12 0 0 60 29 135
2024 Internal audit 22 27 14 18 19 0 0 49 37 20
2024 Evaluation 35 21 11 16 16 0 0 56 33 15
2024 Data sciences 25 34 3 3 31 0 4 61 35 25
2024 Policy 21 24 8 26 20 0 1 45 47 140
2024 Project management 19 37 5 26 12 0 0 56 38 70
2024 Other services to the public 39 39 9 8 2 0 2 80 11 35
2024 None of the above 29 26 13 15 17 0 1 55 32 130
2022 Client contact centre 48 41 8 2 0 0 1 90 2 40
2022 Health care practitioners 34 32 15 15 4 0 0 66 19 20
2022 Federal regulators 36 41 9 7 7 0 0 77 15 455
2022 Compliance, inspection and enforcement 33 42 8 11 4 0 0 76 16 1065
2022 Communications or public affairs 45 25 10 13 4 1 1 72 18 65
2022 Access to information and privacy 58 42 0 0 0 0 0 100 0 10
2022 Security 61 20 7 6 6 0 0 81 12 15
2022 Science and technology 40 37 9 9 4 0 0 78 13 445
2022 Administration and operations 50 34 5 6 5 0 0 84 11 365
2022 Human resources 63 23 6 5 2 1 0 87 7 225
2022 Financial management 45 36 5 8 4 0 2 82 12 85
2022 Procurement 50 32 8 7 4 0 0 82 10 30
2022 Real property 71 18 7 4 0 0 0 89 4 20
2022 Information management 42 38 11 9 0 0 0 80 9 35
2022 Information technology 53 29 9 5 4 0 0 82 9 115
2022 Internal audit 24 58 11 0 6 0 0 82 6 15
2022 Evaluation 46 26 7 5 17 0 0 72 21 20
2022 Data sciences 47 31 6 7 9 0 0 77 17 30
2022 Policy 34 42 10 4 8 2 1 78 12 125
2022 Project management 41 31 12 10 5 1 0 72 15 85
2022 Other services to the public 41 30 9 8 10 0 1 72 19 45
2022 None of the above 34 48 6 9 2 1 0 83 11 105
2020 Client contact centre 30 42 14 12 2 0 0 72 14 55
2020 Health care practitioners 24 52 5 14 5 0 0 76 19 20
2020 Federal regulators 35 38 11 12 4 0 0 73 15 505
2020 Compliance, inspection and enforcement 35 39 10 12 3 0 0 75 15 1435
2020 Communications or public affairs 41 37 8 12 1 0 0 78 14 70
2020 Access to information and privacy 35 28 7 10 20 0 0 62 30 10
2020 Science and technology 37 43 10 9 2 0 0 79 11 535
2020 Administration and operations 47 37 7 8 2 0 0 84 9 445
2020 Human resources 49 37 4 8 1 0 1 87 9 210
2020 Financial management 43 41 3 7 1 0 3 88 9 85
2020 Procurement 38 27 19 16 0 0 0 65 16 15
2020 Real property 56 33 0 11 0 0 0 89 11 30
2020 Information management 52 37 7 4 0 0 0 89 4 45
2020 Information technology 44 36 11 6 2 0 1 80 9 125
2020 Internal audit 29 41 18 4 4 0 5 73 8 25
2020 Evaluation 53 41 3 3 0 0 0 93 3 25
2020 Data sciences 50 29 14 7 0 0 0 79 7 30
2020 Policy 34 47 8 6 5 0 0 81 11 145
2020 Project management 42 48 6 4 0 0 0 90 4 65
2020 Other services to the public 57 25 8 11 0 0 0 82 11 50
2020 None of the above 39 38 11 7 3 2 1 79 10 155
2019 Client contact centre 32 51 5 5 7 0 0 82 12 55
2019 Health care practitioners 33 46 6 12 3 0 0 79 15 30
2019 Federal regulators 37 42 5 12 4 0 0 79 16 600
2019 Compliance, inspection and enforcement 36 39 8 12 4 0 0 76 16 1370
2019 Communications or public affairs 40 43 5 10 1 0 1 84 11 85
2019 Access to information and privacy 46 35 0 6 13 0 0 81 19 15
2019 Security 25 33 17 17 8 0 0 58 25 10
2019 Science and technology 47 35 7 8 3 0 0 82 11 625
2019 Administration and operations 55 33 5 7 1 0 0 87 8 480
2019 Human resources 49 31 5 12 3 0 0 79 15 245
2019 Financial management 44 40 3 10 4 0 0 83 14 115
2019 Procurement 38 44 12 6 0 0 0 81 6 15
2019 Real property 57 35 6 2 0 0 0 92 2 35
2019 Material management 40 40 10 10 0 0 0 80 10 10
2019 Information management 45 43 5 6 1 0 0 88 8 55
2019 Information technology 53 31 7 7 3 0 0 84 10 110
2019 Internal audit 37 49 4 11 0 0 0 85 11 25
2019 Evaluation 49 24 12 15 0 0 0 73 15 30
2019 Data sciences 44 28 9 13 6 0 0 72 19 30
2019 Policy 42 37 7 10 4 0 0 79 13 125
2019 Project management 37 42 3 11 7 0 0 79 18 60
2019 Other services to the public 42 30 14 6 8 0 0 73 14 45
2019 None of the above 45 37 7 8 2 1 0 83 10 190

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 27 25 14 3 3 0 56 18 30
2024 Health care practitioners 19 45 21 16 0 0 0 64 16 25
2024 Intelligence analysts 29 34 18 12 7 0 0 63 19 30
2024 Federal regulators 29 40 10 11 9 0 0 70 20 480
2024 Compliance, inspection and enforcement 35 41 10 10 4 0 0 76 14 1075
2024 Communications or public affairs 37 29 11 13 9 1 0 66 22 85
2024 Science and technology 43 35 8 8 5 0 0 79 13 460
2024 Administration and operations 44 33 8 9 5 0 0 77 15 385
2024 Human resources 49 26 6 14 5 0 0 75 19 230
2024 Financial management 44 38 6 6 6 0 0 82 12 85
2024 Procurement 32 44 10 10 4 0 0 76 13 25
2024 Real property 47 41 5 5 2 0 0 88 7 35
2024 Information management 42 34 7 7 8 2 0 78 15 40
2024 Information technology 44 31 14 6 6 0 0 75 11 135
2024 Internal audit 47 42 4 3 4 0 0 89 8 20
2024 Evaluation 28 45 11 9 7 0 0 73 16 15
2024 Data sciences 31 50 0 9 10 0 0 81 19 25
2024 Policy 36 34 11 9 10 0 0 70 19 140
2024 Project management 38 38 8 13 4 0 0 75 16 70
2024 Other services to the public 48 39 2 9 2 0 0 87 11 35
2024 None of the above 35 38 11 6 8 0 1 74 14 130
2022 Client contact centre 57 32 4 2 5 0 0 88 7 40
2022 Health care practitioners 53 30 6 6 6 0 0 83 11 20
2022 Federal regulators 43 40 8 6 3 0 0 83 9 455
2022 Compliance, inspection and enforcement 40 41 9 8 3 0 0 80 11 1065
2022 Communications or public affairs 45 29 7 2 7 1 8 82 10 65
2022 Access to information and privacy 37 53 0 10 0 0 0 90 10 10
2022 Security 36 38 20 0 6 0 0 74 6 15
2022 Science and technology 54 31 5 7 3 0 0 85 10 445
2022 Administration and operations 50 36 5 6 2 0 1 87 8 365
2022 Human resources 66 28 3 1 2 0 0 94 3 225
2022 Financial management 47 37 7 3 2 1 3 88 5 85
2022 Procurement 57 33 4 7 0 0 0 90 7 30
2022 Real property 82 13 5 0 0 0 0 95 0 20
2022 Information management 63 20 17 0 0 0 0 83 0 35
2022 Information technology 59 27 7 4 3 0 0 86 7 115
2022 Internal audit 37 39 24 0 0 0 0 76 0 15
2022 Evaluation 66 7 11 11 5 0 0 72 17 20
2022 Data sciences 65 25 3 5 0 0 3 92 5 30
2022 Policy 42 41 5 6 4 1 2 85 10 125
2022 Project management 42 40 10 7 0 0 1 83 7 85
2022 Other services to the public 50 28 7 7 8 0 0 79 15 45
2022 None of the above 35 50 3 9 4 0 0 85 13 105
2020 Client contact centre 28 42 13 15 2 0 0 70 16 55
2020 Health care practitioners 47 38 0 9 5 0 0 86 14 20
2020 Federal regulators 41 38 10 8 3 0 1 79 11 500
2020 Compliance, inspection and enforcement 40 43 8 7 3 0 0 83 9 1425
2020 Communications or public affairs 60 29 4 3 3 1 0 90 6 70
2020 Access to information and privacy 52 10 17 0 20 0 0 62 20 10
2020 Science and technology 53 33 8 4 2 0 0 86 6 535
2020 Administration and operations 55 34 6 4 2 0 0 89 5 445
2020 Human resources 62 26 5 4 2 0 1 89 6 205
2020 Financial management 53 38 3 5 1 0 0 90 6 85
2020 Procurement 62 22 16 0 0 0 0 84 0 15
2020 Real property 48 42 0 10 0 0 0 90 10 30
2020 Information management 56 35 7 0 0 0 2 93 0 45
2020 Information technology 50 26 12 5 2 1 3 80 8 125
2020 Internal audit 36 44 7 4 0 0 8 88 4 25
2020 Evaluation 56 44 0 0 0 0 0 100 0 25
2020 Data sciences 45 37 11 4 4 0 0 82 7 30
2020 Policy 40 40 11 7 2 0 1 80 9 145
2020 Project management 50 38 9 1 1 0 0 88 3 65
2020 Other services to the public 45 31 15 6 0 0 2 78 6 50
2020 None of the above 44 39 9 3 4 0 1 84 7 155
2019 Client contact centre 36 47 12 5 0 0 0 83 5 55
2019 Health care practitioners 42 30 15 12 0 0 0 73 12 30
2019 Federal regulators 40 39 8 9 4 0 0 79 13 595
2019 Compliance, inspection and enforcement 36 46 9 8 2 0 0 82 10 1365
2019 Communications or public affairs 48 39 7 5 1 0 1 87 6 85
2019 Access to information and privacy 53 28 13 6 0 0 0 81 6 15
2019 Security 33 50 8 8 0 0 0 83 8 10
2019 Science and technology 55 32 6 4 2 0 0 87 6 620
2019 Administration and operations 53 34 6 5 1 0 0 87 6 475
2019 Human resources 59 27 6 6 3 0 0 86 8 240
2019 Financial management 52 40 2 4 3 0 0 91 7 110
2019 Procurement 44 37 12 6 0 0 0 81 6 15
2019 Real property 64 31 5 0 0 0 0 95 0 35
2019 Material management 30 29 31 10 0 0 0 59 10 10
2019 Information management 45 41 8 3 3 0 0 86 6 55
2019 Information technology 48 33 12 5 1 1 0 82 6 110
2019 Internal audit 48 49 4 0 0 0 0 96 0 25
2019 Evaluation 46 39 15 0 0 0 0 85 0 30
2019 Data sciences 38 53 3 6 0 0 0 91 6 30
2019 Policy 40 41 12 5 2 1 0 82 6 125
2019 Project management 43 41 8 7 2 0 0 83 8 60
2019 Other services to the public 45 37 10 4 4 0 0 82 8 45
2019 None of the above 51 34 8 3 3 0 0 85 7 185

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 20 10 16 10 0 7 62 27 30
2024 Health care practitioners 47 28 3 14 7 0 0 76 21 25
2024 Intelligence analysts 65 22 10 0 3 0 0 87 3 30
2024 Federal regulators 73 13 6 3 2 0 3 89 5 480
2024 Compliance, inspection and enforcement 72 15 4 2 3 0 3 90 5 1075
2024 Communications or public affairs 75 16 1 2 5 0 0 91 7 85
2024 Science and technology 75 11 3 3 3 0 4 90 6 460
2024 Administration and operations 70 19 5 3 1 1 2 91 5 385
2024 Human resources 78 11 3 6 2 0 0 89 7 230
2024 Financial management 58 25 4 6 3 0 3 86 10 85
2024 Procurement 66 26 4 4 0 0 0 92 4 25
2024 Real property 83 15 2 0 0 0 0 98 0 35
2024 Information management 67 21 10 2 0 0 0 88 2 40
2024 Information technology 68 19 5 3 4 0 1 88 7 135
2024 Internal audit 84 4 8 4 0 0 0 89 4 20
2024 Evaluation 73 4 0 12 11 0 0 77 23 15
2024 Data sciences 73 6 0 12 0 0 9 86 14 25
2024 Policy 74 12 4 3 5 0 1 88 8 140
2024 Project management 67 11 11 7 4 0 0 78 11 70
2024 Other services to the public 76 7 4 8 3 0 3 85 11 35
2024 None of the above 64 22 5 4 3 0 3 88 7 130

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 27 14 11 6 0 9 66 19 30
2024 Health care practitioners 32 40 12 6 10 0 0 72 16 25
2024 Intelligence analysts 68 16 10 3 3 0 0 84 6 30
2024 Federal regulators 72 13 6 4 2 0 3 88 7 480
2024 Compliance, inspection and enforcement 66 18 5 4 3 0 4 87 7 1075
2024 Communications or public affairs 77 11 5 3 5 0 0 88 7 85
2024 Science and technology 68 17 4 6 2 0 3 87 9 460
2024 Administration and operations 60 23 6 6 2 1 2 85 8 385
2024 Human resources 73 14 4 8 2 0 0 87 9 230
2024 Financial management 50 23 6 12 5 0 3 76 18 85
2024 Procurement 56 41 0 4 0 0 0 96 4 25
2024 Real property 77 18 2 0 3 0 0 95 3 35
2024 Information management 64 24 6 3 2 0 0 89 5 40
2024 Information technology 62 20 9 4 6 0 1 82 9 135
2024 Internal audit 81 4 0 7 8 0 0 85 15 20
2024 Evaluation 60 6 0 23 11 0 0 66 34 15
2024 Data sciences 63 16 0 12 0 0 9 86 14 25
2024 Policy 71 15 3 3 6 0 2 88 9 140
2024 Project management 64 15 12 7 2 0 0 79 9 70
2024 Other services to the public 74 13 3 8 3 0 0 87 11 35
2024 None of the above 62 17 6 5 4 0 6 84 9 130

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 90 0 3 0 7 0 0 90 7 30
2024 Health care practitioners 82 15 0 0 3 0 0 97 3 25
2024 Intelligence analysts 87 7 3 3 0 0 0 94 3 30
2024 Federal regulators 80 11 3 1 2 0 3 94 3 480
2024 Compliance, inspection and enforcement 79 11 3 1 1 1 5 95 2 1080
2024 Communications or public affairs 94 3 1 0 1 0 0 98 1 85
2024 Science and technology 82 8 2 1 2 0 5 95 3 460
2024 Administration and operations 84 11 1 1 1 0 2 97 2 385
2024 Human resources 88 7 2 1 1 0 1 96 2 230
2024 Financial management 80 11 3 3 1 0 1 92 4 85
2024 Procurement 97 3 0 0 0 0 0 100 0 25
2024 Real property 84 13 0 0 0 0 3 100 0 35
2024 Information management 92 8 0 0 0 0 0 100 0 40
2024 Information technology 83 14 1 0 1 0 0 97 2 135
2024 Internal audit 89 4 3 4 0 0 0 93 4 20
2024 Evaluation 83 0 0 5 12 0 0 83 17 15
2024 Data sciences 75 0 4 8 0 0 12 86 9 25
2024 Policy 81 10 1 4 1 0 3 94 5 140
2024 Project management 85 4 7 0 3 0 1 89 3 70
2024 Other services to the public 76 16 3 3 0 0 3 94 3 35
2024 None of the above 77 11 4 3 2 0 2 90 6 130
2022 Client contact centre 85 8 4 0 0 2 0 95 0 40
2022 Health care practitioners 80 15 0 6 0 0 0 94 6 20
2022 Federal regulators 78 11 3 3 2 0 4 92 5 455
2022 Compliance, inspection and enforcement 79 12 3 1 1 0 3 95 2 1070
2022 Communications or public affairs 89 7 3 1 0 0 0 96 1 65
2022 Access to information and privacy 81 19 0 0 0 0 0 100 0 10
2022 Security 79 7 7 0 7 0 0 86 7 15
2022 Science and technology 80 12 2 1 2 0 3 94 3 445
2022 Administration and operations 81 11 2 1 2 0 3 94 3 365
2022 Human resources 90 5 2 1 0 0 2 97 1 225
2022 Financial management 82 11 3 4 0 0 1 93 4 85
2022 Procurement 93 0 0 0 0 0 7 100 0 30
2022 Real property 65 4 5 0 0 7 20 93 0 20
2022 Information management 83 12 0 3 0 0 2 97 3 35
2022 Information technology 77 11 5 2 4 1 0 89 6 115
2022 Internal audit 83 12 6 0 0 0 0 94 0 15
2022 Evaluation 83 17 0 0 0 0 0 100 0 20
2022 Data sciences 87 9 0 2 3 0 0 95 5 30
2022 Policy 80 12 1 3 1 1 2 95 4 125
2022 Project management 89 6 1 3 0 0 1 96 3 85
2022 Other services to the public 86 12 0 0 0 0 2 100 0 45
2022 None of the above 71 21 3 2 2 1 1 93 4 105
2019 Client contact centre 71 14 2 5 7 0 2 86 12 60
2019 Health care practitioners 85 12 0 0 0 0 3 100 0 30
2019 Federal regulators 82 8 5 1 2 0 2 91 4 600
2019 Compliance, inspection and enforcement 80 11 3 1 1 0 4 95 2 1365
2019 Communications or public affairs 89 7 1 1 1 0 1 97 2 85
2019 Access to information and privacy 81 7 6 0 0 0 6 94 0 15
2019 Security 83 8 0 8 0 0 0 92 8 10
2019 Science and technology 79 10 3 1 2 1 5 93 3 615
2019 Administration and operations 83 9 2 2 1 0 2 95 3 480
2019 Human resources 84 9 2 2 1 0 2 95 3 245
2019 Financial management 76 15 4 3 0 1 0 92 3 115
2019 Procurement 69 6 12 6 6 0 0 75 12 15
2019 Real property 91 9 0 0 0 0 0 100 0 35
2019 Material management 70 20 0 0 0 10 0 100 0 10
2019 Information management 83 12 1 2 0 0 1 97 2 55
2019 Information technology 79 10 3 3 2 0 2 91 6 110
2019 Internal audit 76 18 0 7 0 0 0 93 7 25
2019 Evaluation 67 18 6 3 6 0 0 85 9 30
2019 Data sciences 72 15 3 3 3 0 3 90 6 30
2019 Policy 80 8 7 3 2 0 1 89 5 125
2019 Project management 82 8 2 3 2 2 2 93 5 60
2019 Other services to the public 67 13 6 5 5 0 4 83 11 45
2019 None of the above 82 9 2 2 0 1 3 95 3 185

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 35 13 3 3 3 0 80 7 30
2024 Health care practitioners 39 32 13 8 5 3 0 74 13 25
2024 Intelligence analysts 47 24 15 8 0 7 0 76 8 30
2024 Federal regulators 30 21 15 7 5 15 7 65 16 480
2024 Compliance, inspection and enforcement 29 19 12 7 5 21 8 67 17 1075
2024 Communications or public affairs 31 47 17 3 0 2 0 79 4 85
2024 Science and technology 30 20 12 5 6 16 11 68 16 460
2024 Administration and operations 37 20 14 6 3 13 6 72 11 385
2024 Human resources 52 26 13 3 2 3 0 81 5 230
2024 Financial management 36 27 20 5 2 4 4 70 8 85
2024 Procurement 54 34 3 0 0 4 4 97 0 25
2024 Real property 32 24 15 16 3 11 0 63 21 35
2024 Information management 66 28 6 0 0 0 0 94 0 40
2024 Information technology 52 28 9 3 1 6 1 86 4 135
2024 Internal audit 32 19 34 3 0 11 0 58 4 20
2024 Evaluation 17 56 15 7 6 0 0 73 12 15
2024 Data sciences 52 7 15 0 9 8 9 71 11 25
2024 Policy 32 30 22 5 2 8 0 68 8 140
2024 Project management 46 28 15 3 1 5 1 79 5 70
2024 Other services to the public 24 32 7 6 6 11 15 74 16 35
2024 None of the above 32 25 11 6 8 16 2 69 17 130
2022 Client contact centre 46 23 19 2 0 6 3 76 3 40
2022 Health care practitioners 65 21 8 0 0 6 0 91 0 20
2022 Federal regulators 31 22 13 7 3 16 8 69 13 455
2022 Compliance, inspection and enforcement 31 20 12 5 5 20 7 70 14 1070
2022 Communications or public affairs 35 36 20 3 3 4 0 74 5 65
2022 Access to information and privacy 9 50 29 0 0 12 0 67 0 10
2022 Security 68 13 7 6 0 7 0 86 6 15
2022 Science and technology 34 21 12 5 4 15 9 72 12 445
2022 Administration and operations 35 26 15 5 2 10 7 73 9 365
2022 Human resources 49 31 10 4 2 3 0 83 6 225
2022 Financial management 36 28 23 4 3 2 4 68 7 85
2022 Procurement 48 31 3 4 0 11 4 93 4 30
2022 Real property 15 12 16 11 0 19 27 51 20 20
2022 Information management 49 18 26 3 0 2 2 70 3 35
2022 Information technology 46 27 12 7 0 8 0 79 8 115
2022 Internal audit 13 42 38 0 0 0 6 59 0 15
2022 Evaluation 54 22 5 4 0 10 5 89 5 20
2022 Data sciences 51 15 10 13 0 4 8 74 14 30
2022 Policy 26 47 15 2 1 7 2 81 3 125
2022 Project management 37 38 18 2 0 4 0 78 2 85
2022 Other services to the public 35 12 11 5 10 20 7 64 21 45
2022 None of the above 32 23 11 8 2 15 11 73 13 105
2020 Client contact centre 49 22 9 9 2 8 2 78 12 55
2020 Health care practitioners 43 24 24 5 0 0 5 70 5 20
2020 Federal regulators 31 22 12 9 4 15 7 68 17 510
2020 Compliance, inspection and enforcement 31 17 11 6 5 21 9 69 16 1435
2020 Communications or public affairs 38 30 25 4 0 4 0 70 4 70
2020 Access to information and privacy 20 55 0 10 15 0 0 75 25 10
2020 Science and technology 37 21 10 4 6 13 10 75 13 535
2020 Administration and operations 41 25 8 6 3 11 6 80 10 450
2020 Human resources 52 28 11 3 3 3 0 83 6 210
2020 Financial management 47 25 14 7 1 2 3 76 9 85
2020 Procurement 40 27 5 5 5 5 11 81 13 15
2020 Real property 32 33 16 10 2 2 4 70 13 30
2020 Information management 46 31 13 7 0 2 0 80 7 45
2020 Information technology 45 28 16 4 1 7 0 78 5 125
2020 Internal audit 51 20 18 4 4 4 0 74 7 25
2020 Evaluation 35 41 10 10 0 3 0 79 11 25
2020 Data sciences 47 25 18 0 0 11 0 80 0 30
2020 Policy 44 26 14 5 1 9 1 78 6 145
2020 Project management 44 32 9 5 4 4 1 81 10 65
2020 Other services to the public 30 23 4 8 6 24 6 75 19 50
2020 None of the above 43 18 11 6 6 12 3 72 14 155
2019 Client contact centre 36 28 18 2 9 7 0 69 11 60
2019 Health care practitioners 36 31 12 3 3 15 0 79 7 30
2019 Federal regulators 27 20 17 7 6 18 5 61 17 605
2019 Compliance, inspection and enforcement 29 17 9 7 6 25 7 67 19 1370
2019 Communications or public affairs 33 30 21 9 1 6 0 68 10 85
2019 Access to information and privacy 39 29 0 13 0 13 6 84 16 15
2019 Security 41 8 42 0 8 0 0 50 8 10
2019 Science and technology 32 22 9 5 8 16 8 71 17 625
2019 Administration and operations 37 20 11 6 7 15 2 70 17 480
2019 Human resources 50 27 11 5 1 7 0 82 6 245
2019 Financial management 35 29 12 10 4 5 4 71 16 115
2019 Procurement 19 13 13 18 6 31 0 46 36 15
2019 Real property 15 27 17 7 8 14 11 57 20 35
2019 Material management 50 10 10 10 10 10 0 67 22 10
2019 Information management 39 37 13 1 0 10 0 84 2 55
2019 Information technology 36 29 17 13 1 6 0 68 14 110
2019 Internal audit 38 25 18 7 4 8 0 69 12 25
2019 Evaluation 19 29 23 6 6 17 0 58 14 30
2019 Data sciences 41 34 6 3 3 12 0 86 7 30
2019 Policy 31 28 21 7 2 11 0 66 11 125
2019 Project management 28 45 7 6 4 9 0 81 11 60
2019 Other services to the public 22 18 24 4 9 15 8 52 17 45
2019 None of the above 31 19 17 7 2 19 5 66 12 185

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 25 75 30
2024 Intelligence analysts 0 100 30
2024 Federal regulators 15 85 480
2024 Compliance, inspection and enforcement 12 88 1080
2024 Communications or public affairs 15 85 80
2024 Science and technology 14 86 460
2024 Administration and operations 10 90 385
2024 Human resources 9 91 230
2024 Financial management 12 88 85
2024 Procurement 0 100 25
2024 Real property 13 87 35
2024 Information technology 4 96 135
2024 Data sciences 16 84 25
2024 Policy 12 88 140
2024 Project management 16 84 70
2024 Other services to the public 14 86 35
2024 None of the above 14 86 130
2022 Federal regulators 14 86 455
2022 Compliance, inspection and enforcement 12 88 1065
2022 Access to information and privacy 0 100 10
2022 Science and technology 15 85 445
2022 Administration and operations 8 92 365
2022 Human resources 4 96 225
2022 Information management 14 86 35
2022 Information technology 6 94 115
2022 Internal audit 0 100 15
2022 Policy 6 94 125
2022 Project management 14 86 85
2022 Other services to the public 20 80 45
2022 None of the above 9 91 105
2020 Federal regulators 9 91 510
2020 Compliance, inspection and enforcement 11 89 1435
2020 Communications or public affairs 7 93 70
2020 Science and technology 9 91 535
2020 Administration and operations 7 93 450
2020 Human resources 6 94 210
2020 Financial management 8 92 85
2020 Procurement 0 100 15
2020 Information technology 4 96 125
2020 Internal audit 0 100 25
2020 Policy 10 90 145
2020 Project management 19 81 65
2020 Other services to the public 11 89 50
2020 None of the above 14 86 155
2019 Client contact centre 14 86 60
2019 Federal regulators 14 86 605
2019 Compliance, inspection and enforcement 12 88 1365
2019 Communications or public affairs 9 91 85
2019 Science and technology 11 89 620
2019 Administration and operations 10 90 480
2019 Human resources 8 92 245
2019 Financial management 8 92 115
2019 Information technology 5 95 110
2019 Policy 8 92 125
2019 Project management 41 59 60
2019 Other services to the public 18 82 45
2019 None of the above 8 92 190

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 38 62 70
2024 Compliance, inspection and enforcement 44 56 125
2024 Science and technology 45 55 65
2024 Administration and operations 63 37 40
2024 Human resources 39 61 20
2024 Financial management 51 49 10
2024 Policy 38 62 15
2024 Project management 45 55 10
2024 None of the above 38 62 20
2022 Federal regulators 34 66 60
2022 Compliance, inspection and enforcement 51 49 125
2022 Science and technology 56 44 65
2022 Administration and operations 65 35 30
2022 Project management 26 74 15
2022 Other services to the public 58 42 10
2022 None of the above 41 59 10
2020 Federal regulators 37 63 45
2020 Compliance, inspection and enforcement 43 57 160
2020 Science and technology 64 36 50
2020 Administration and operations 32 68 30
2020 Human resources 49 51 15
2020 Project management 46 54 15
2020 None of the above 70 30 20
2019 Federal regulators 47 53 80
2019 Compliance, inspection and enforcement 54 46 165
2019 Science and technology 46 54 70
2019 Administration and operations 50 50 50
2019 Human resources 51 49 20
2019 Policy 54 46 10
2019 Project management 56 44 25
2019 None of the above 60 40 15

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 52 48 70
2024 Compliance, inspection and enforcement 45 55 125
2024 Communications or public affairs 92 8 10
2024 Science and technology 45 55 65
2024 Administration and operations 45 55 40
2024 Human resources 54 46 20
2024 Financial management 58 42 10
2024 Policy 50 50 15
2024 Project management 67 33 10
2024 None of the above 57 43 20
2022 Federal regulators 68 32 60
2022 Compliance, inspection and enforcement 52 48 125
2022 Science and technology 52 48 65
2022 Administration and operations 45 55 30
2022 Project management 61 39 15
2022 Other services to the public 40 60 10
2022 None of the above 59 41 10
2020 Federal regulators 68 32 45
2020 Compliance, inspection and enforcement 58 42 160
2020 Science and technology 50 50 50
2020 Administration and operations 68 32 30
2020 Human resources 62 38 15
2020 None of the above 56 44 20
2019 Federal regulators 61 39 80
2019 Compliance, inspection and enforcement 52 48 165
2019 Science and technology 57 43 70
2019 Administration and operations 67 33 50
2019 Human resources 66 34 20
2019 Project management 68 32 25
2019 None of the above 58 42 15

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 7 93 70
2024 Compliance, inspection and enforcement 7 93 125
2024 Communications or public affairs 0 100 10
2024 Science and technology 9 91 65
2024 Project management 0 100 10
2022 Federal regulators 10 90 60
2022 Compliance, inspection and enforcement 7 93 125
2022 Science and technology 8 92 65
2022 Administration and operations 8 92 30
2022 Project management 0 100 15
2022 Other services to the public 0 100 10
2022 None of the above 0 100 10
2020 Compliance, inspection and enforcement 7 93 160
2020 Science and technology 0 100 50
2020 Human resources 0 100 15
2020 Project management 0 100 15
2019 Federal regulators 6 94 80
2019 Compliance, inspection and enforcement 7 93 165
2019 Science and technology 13 87 70
2019 Administration and operations 10 90 50
2019 Human resources 0 100 20
2019 Project management 0 100 25

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 70
2024 Communications or public affairs 0 100 10
2024 Science and technology 0 100 65
2024 Administration and operations 0 100 40
2024 Human resources 0 100 20
2024 Financial management 0 100 10
2024 Policy 0 100 15
2024 Project management 0 100 10
2024 None of the above 0 100 20
2022 Federal regulators 0 100 60
2022 Compliance, inspection and enforcement 0 100 125
2022 Science and technology 0 100 65
2022 Administration and operations 0 100 30
2022 Project management 0 100 15
2022 Other services to the public 0 100 10
2022 None of the above 0 100 10
2020 Federal regulators 0 100 45
2020 Science and technology 0 100 50
2020 Administration and operations 0 100 30
2020 Policy 0 100 15
2020 Project management 0 100 15
2020 None of the above 0 100 20
2019 Federal regulators 0 100 80
2019 Compliance, inspection and enforcement 0 100 165
2019 Administration and operations 0 100 50
2019 Human resources 0 100 20
2019 Policy 0 100 10
2019 Project management 0 100 25

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 6 94 125
2024 Science and technology 9 91 65
2024 Financial management 0 100 10
2024 Policy 0 100 15
2024 Project management 0 100 10
2022 Federal regulators 7 93 60
2022 Compliance, inspection and enforcement 4 96 125
2022 Science and technology 1 99 65
2022 Administration and operations 0 100 30
2022 Project management 0 100 15
2022 Other services to the public 10 90 10
2022 None of the above 0 100 10
2020 Compliance, inspection and enforcement 6 94 160
2020 Project management 0 100 15
2020 None of the above 0 100 20
2019 Compliance, inspection and enforcement 4 96 165
2019 Policy 0 100 10

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 19 81 70
2024 Compliance, inspection and enforcement 26 74 125
2024 Communications or public affairs 0 100 10
2024 Human resources 0 100 20
2024 Financial management 0 100 10
2024 Policy 0 100 15
2024 Project management 0 100 10
2022 Federal regulators 16 84 60
2022 Compliance, inspection and enforcement 13 87 125
2022 Science and technology 6 94 65
2022 Administration and operations 6 94 30
2022 Project management 7 93 15
2022 Other services to the public 32 68 10
2022 None of the above 0 100 10
2020 Federal regulators 21 79 45
2020 Compliance, inspection and enforcement 18 82 160
2020 Human resources 0 100 15
2020 Policy 0 100 15
2020 Project management 0 100 15
2019 Federal regulators 18 82 80
2019 Compliance, inspection and enforcement 16 84 165
2019 Project management 0 100 25

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 8 92 125
2024 Communications or public affairs 0 100 10
2024 Science and technology 9 91 65
2024 Administration and operations 13 87 40
2024 Financial management 0 100 10
2024 Project management 0 100 10
2024 None of the above 0 100 20
2022 Federal regulators 5 95 60
2022 Compliance, inspection and enforcement 5 95 125
2022 Science and technology 1 99 65
2022 Administration and operations 3 97 30
2022 Project management 13 87 15
2022 Other services to the public 0 100 10
2022 None of the above 0 100 10
2020 Compliance, inspection and enforcement 11 89 160
2020 Administration and operations 0 100 30
2020 Project management 0 100 15
2020 None of the above 0 100 20
2019 Federal regulators 7 93 80
2019 Policy 0 100 10
2019 Project management 0 100 25

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 33 67 70
2024 Compliance, inspection and enforcement 39 61 125
2024 Communications or public affairs 52 48 10
2024 Science and technology 40 60 65
2024 Administration and operations 49 51 40
2024 Human resources 24 76 20
2024 Policy 39 61 15
2024 Project management 42 58 10
2024 None of the above 45 55 20
2022 Federal regulators 39 61 60
2022 Compliance, inspection and enforcement 28 72 125
2022 Science and technology 42 58 65
2022 Administration and operations 26 74 30
2022 Project management 24 76 15
2022 Other services to the public 19 81 10
2022 None of the above 33 67 10
2020 Federal regulators 24 76 45
2020 Compliance, inspection and enforcement 33 67 160
2020 Science and technology 40 60 50
2020 Administration and operations 31 69 30
2020 Human resources 46 54 15
2020 Project management 46 54 15
2020 None of the above 39 61 20
2019 Federal regulators 47 53 80
2019 Compliance, inspection and enforcement 35 65 165
2019 Science and technology 42 58 70
2019 Administration and operations 37 63 50
2019 Human resources 50 50 20
2019 Project management 44 56 25

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 36 64 70
2024 Compliance, inspection and enforcement 34 66 125
2024 Communications or public affairs 76 24 10
2024 Science and technology 30 70 65
2024 Administration and operations 39 61 40
2024 Human resources 45 55 20
2024 Project management 64 36 10
2024 None of the above 46 54 20
2022 Federal regulators 38 62 60
2022 Compliance, inspection and enforcement 40 60 125
2022 Science and technology 35 65 65
2022 Administration and operations 36 64 30
2022 Project management 37 63 15
2022 Other services to the public 40 60 10
2022 None of the above 42 58 10
2020 Federal regulators 51 49 45
2020 Compliance, inspection and enforcement 39 61 160
2020 Science and technology 44 56 50
2020 Administration and operations 41 59 30
2020 Policy 33 67 15
2020 Project management 39 61 15
2020 None of the above 50 50 20
2019 Federal regulators 40 60 80
2019 Compliance, inspection and enforcement 38 62 165
2019 Science and technology 34 66 70
2019 Administration and operations 49 51 50
2019 Human resources 46 54 20
2019 Project management 46 54 25
2019 None of the above 41 59 15

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 47 53 70
2024 Compliance, inspection and enforcement 40 60 125
2024 Science and technology 41 59 65
2024 Administration and operations 46 54 40
2024 Human resources 55 45 20
2024 Policy 43 57 15
2024 Project management 42 58 10
2024 None of the above 37 63 20
2022 Federal regulators 39 61 60
2022 Compliance, inspection and enforcement 44 56 125
2022 Science and technology 38 62 65
2022 Administration and operations 35 65 30
2022 Project management 46 54 15
2022 Other services to the public 39 61 10
2022 None of the above 50 50 10
2020 Federal regulators 52 48 45
2020 Compliance, inspection and enforcement 49 51 160
2020 Science and technology 38 62 50
2020 Administration and operations 55 45 30
2020 Project management 46 54 15
2020 None of the above 53 47 20
2019 Federal regulators 49 51 80
2019 Compliance, inspection and enforcement 39 61 165
2019 Science and technology 45 55 70
2019 Administration and operations 56 44 50
2019 Human resources 36 64 20
2019 Project management 38 62 25

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 38 62 70
2024 Compliance, inspection and enforcement 29 71 125
2024 Science and technology 35 65 65
2024 Administration and operations 35 65 40
2024 Human resources 46 54 20
2024 Financial management 54 46 10
2024 Policy 56 44 15
2024 Project management 62 38 10
2024 None of the above 28 72 20
2022 Federal regulators 46 54 60
2022 Compliance, inspection and enforcement 39 61 125
2022 Science and technology 34 66 65
2022 Administration and operations 22 78 30
2022 Project management 54 46 15
2022 Other services to the public 10 90 10
2022 None of the above 44 56 10
2020 Federal regulators 50 50 45
2020 Compliance, inspection and enforcement 35 65 160
2020 Science and technology 30 70 50
2020 Administration and operations 45 55 30
2020 Human resources 38 62 15
2020 Policy 60 40 15
2020 Project management 46 54 15
2020 None of the above 31 69 20
2019 Federal regulators 40 60 80
2019 Compliance, inspection and enforcement 34 66 165
2019 Science and technology 41 59 70
2019 Administration and operations 39 61 50
2019 Human resources 43 57 20
2019 Project management 42 58 25
2019 None of the above 62 38 15

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 32 68 70
2024 Compliance, inspection and enforcement 28 72 125
2024 Communications or public affairs 62 38 10
2024 Science and technology 17 83 65
2024 Administration and operations 33 67 40
2024 Human resources 33 67 20
2024 Policy 38 62 15
2024 Project management 46 54 10
2024 None of the above 30 70 20
2022 Federal regulators 35 65 60
2022 Compliance, inspection and enforcement 32 68 125
2022 Science and technology 36 64 65
2022 Administration and operations 37 63 30
2022 Project management 35 65 15
2022 Other services to the public 41 59 10
2022 None of the above 31 69 10
2020 Federal regulators 33 67 45
2020 Compliance, inspection and enforcement 33 67 160
2020 Science and technology 30 70 50
2020 Administration and operations 33 67 30
2020 Project management 54 46 15
2020 None of the above 40 60 20
2019 Federal regulators 26 74 80
2019 Compliance, inspection and enforcement 25 75 165
2019 Science and technology 28 72 70
2019 Administration and operations 25 75 50
2019 Human resources 31 69 20
2019 Policy 46 54 10
2019 Project management 36 64 25
2019 None of the above 28 72 15

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 48 52 70
2024 Compliance, inspection and enforcement 46 54 125
2024 Science and technology 52 48 65
2024 Administration and operations 47 53 40
2024 Human resources 55 45 20
2024 Financial management 46 54 10
2024 Policy 81 19 15
2022 Federal regulators 40 60 60
2022 Compliance, inspection and enforcement 44 56 125
2022 Science and technology 52 48 65
2022 Administration and operations 56 44 30
2022 Project management 48 52 15
2022 Other services to the public 71 29 10
2022 None of the above 25 75 10
2020 Federal regulators 38 62 45
2020 Compliance, inspection and enforcement 49 51 160
2020 Science and technology 50 50 50
2020 Administration and operations 61 39 30
2020 Policy 60 40 15
2020 None of the above 52 48 20
2019 Federal regulators 58 42 80
2019 Compliance, inspection and enforcement 47 53 165
2019 Science and technology 62 38 70
2019 Administration and operations 47 53 50
2019 Human resources 63 37 20
2019 Project management 60 40 25
2019 None of the above 43 57 15

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 31 69 70
2024 Compliance, inspection and enforcement 30 70 125
2024 Science and technology 36 64 65
2024 Administration and operations 19 81 40
2024 Human resources 25 75 20
2024 None of the above 44 56 20
2022 Federal regulators 29 71 60
2022 Compliance, inspection and enforcement 23 77 125
2022 Science and technology 36 64 65
2022 Administration and operations 15 85 30
2022 Project management 28 72 15
2022 Other services to the public 20 80 10
2022 None of the above 9 91 10
2020 Federal regulators 28 72 45
2020 Compliance, inspection and enforcement 33 67 160
2020 Science and technology 34 66 50
2020 Administration and operations 27 73 30
2020 Human resources 59 41 15
2020 Policy 40 60 15
2020 Project management 38 62 15
2020 None of the above 33 67 20
2019 Federal regulators 34 66 80
2019 Compliance, inspection and enforcement 31 69 165
2019 Science and technology 30 70 70
2019 Administration and operations 33 67 50
2019 Human resources 46 54 20
2019 Project management 30 70 25
2019 None of the above 45 55 15

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Human resources 0 100 20
2024 Financial management 0 100 10
2024 Policy 0 100 15
2024 Project management 0 100 10
2024 None of the above 0 100 20
2022 Federal regulators 0 100 60
2022 Compliance, inspection and enforcement 1 99 125
2022 Science and technology 3 97 65
2022 Administration and operations 0 100 30
2022 Project management 0 100 15
2022 Other services to the public 0 100 10
2022 None of the above 0 100 10
2020 Federal regulators 0 100 45
2020 Science and technology 0 100 50
2020 Administration and operations 0 100 30
2020 Policy 0 100 15
2020 Project management 0 100 15
2020 None of the above 0 100 20
2019 Science and technology 0 100 70
2019 Administration and operations 0 100 50
2019 Human resources 0 100 20
2019 Policy 0 100 10
2019 Project management 0 100 25

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 10 90 125
2024 Communications or public affairs 0 100 10
2024 Policy 0 100 15
2024 Project management 0 100 10
2022 Federal regulators 0 100 60
2022 Compliance, inspection and enforcement 7 93 125
2022 Science and technology 5 95 65
2022 Administration and operations 10 90 30
2022 Project management 8 92 15
2022 Other services to the public 11 89 10
2022 None of the above 17 83 10
2020 Compliance, inspection and enforcement 8 92 160
2020 Human resources 0 100 15
2019 Compliance, inspection and enforcement 5 95 165
2019 Administration and operations 10 90 50
2019 Human resources 0 100 20
2019 Policy 0 100 10

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 20 80 70
2024 Compliance, inspection and enforcement 17 83 125
2024 Administration and operations 12 88 40
2024 Financial management 0 100 10
2024 Policy 0 100 15
2022 Federal regulators 14 86 60
2022 Compliance, inspection and enforcement 10 90 125
2022 Science and technology 4 96 65
2022 Administration and operations 3 97 30
2022 Project management 7 93 15
2022 Other services to the public 9 91 10
2022 None of the above 8 92 10
2020 Federal regulators 14 86 45
2020 Compliance, inspection and enforcement 12 88 160
2020 Science and technology 10 90 50
2020 None of the above 0 100 20
2019 Federal regulators 12 88 80
2019 Compliance, inspection and enforcement 11 89 165
2019 Science and technology 8 92 70
2019 Policy 0 100 10

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 55 45 70
2024 Compliance, inspection and enforcement 47 53 125
2024 Communications or public affairs 47 53 10
2024 Science and technology 48 52 65
2024 Administration and operations 51 49 40
2024 Human resources 37 63 20
2024 Financial management 64 36 10
2024 Policy 37 63 15
2024 Project management 53 47 10
2024 None of the above 44 56 20
2022 Federal regulators 64 36 60
2022 Compliance, inspection and enforcement 50 50 125
2022 Science and technology 39 61 65
2022 Administration and operations 34 66 30
2022 Project management 38 62 15
2022 Other services to the public 60 40 10
2022 None of the above 83 17 10
2020 Federal regulators 62 38 45
2020 Compliance, inspection and enforcement 52 48 160
2020 Science and technology 46 54 50
2020 Administration and operations 62 38 30
2020 Human resources 53 47 15
2020 Policy 53 47 15
2020 Project management 38 62 15
2020 None of the above 39 61 20
2019 Federal regulators 47 53 80
2019 Compliance, inspection and enforcement 44 56 165
2019 Science and technology 46 54 70
2019 Administration and operations 50 50 50
2019 Human resources 46 54 20
2019 Policy 45 55 10
2019 Project management 46 54 25
2019 None of the above 70 30 15

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 19 81 70
2024 Compliance, inspection and enforcement 25 75 125
2024 Science and technology 29 71 65
2024 Administration and operations 17 83 40
2022 Federal regulators 27 73 60
2022 Compliance, inspection and enforcement 22 78 125
2022 Science and technology 18 82 65
2022 Administration and operations 15 85 30
2022 Project management 0 100 15
2022 Other services to the public 21 79 10
2022 None of the above 9 91 10
2020 Federal regulators 24 76 45
2020 Compliance, inspection and enforcement 19 81 160
2020 Science and technology 12 88 50
2020 Administration and operations 19 81 30
2020 Policy 0 100 15
2019 Federal regulators 30 70 80
2019 Compliance, inspection and enforcement 27 73 165
2019 Science and technology 28 72 70
2019 Administration and operations 29 71 50
2019 Human resources 30 70 20
2019 Project management 38 62 25

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 21 79 70
2024 Compliance, inspection and enforcement 17 83 125
2024 Science and technology 16 84 65
2024 Administration and operations 20 80 40
2024 Human resources 30 70 20
2024 Policy 0 100 15
2024 Project management 0 100 10
2022 Federal regulators 17 83 60
2022 Compliance, inspection and enforcement 17 83 125
2022 Science and technology 17 83 65
2022 Administration and operations 18 82 30
2022 Project management 17 83 15
2022 Other services to the public 29 71 10
2022 None of the above 17 83 10
2020 Federal regulators 25 75 45
2020 Compliance, inspection and enforcement 17 83 160
2020 Science and technology 28 72 50
2020 None of the above 20 80 20
2019 Federal regulators 16 84 80
2019 Compliance, inspection and enforcement 15 85 165
2019 Science and technology 17 83 70
2019 Administration and operations 17 83 50
2019 None of the above 33 67 15

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 50 50 70
2024 Compliance, inspection and enforcement 59 41 125
2024 Communications or public affairs 53 47 10
2024 Science and technology 56 44 65
2024 Administration and operations 63 37 40
2024 Human resources 38 62 20
2024 Policy 38 62 15
2024 Project management 83 17 10
2024 None of the above 53 47 20
2022 Federal regulators 43 57 60
2022 Compliance, inspection and enforcement 46 54 125
2022 Science and technology 56 44 65
2022 Administration and operations 55 45 30
2022 Project management 50 50 15
2022 Other services to the public 49 51 10
2022 None of the above 34 66 10
2020 Federal regulators 51 49 45
2020 Compliance, inspection and enforcement 56 44 160
2020 Science and technology 48 52 50
2020 Administration and operations 53 47 30
2020 Human resources 45 55 15
2020 Policy 47 53 15
2020 Project management 38 62 15
2020 None of the above 72 28 20
2019 Federal regulators 45 55 80
2019 Compliance, inspection and enforcement 57 43 165
2019 Science and technology 48 52 70
2019 Administration and operations 56 44 50
2019 Human resources 74 26 20
2019 Policy 45 55 10
2019 Project management 69 31 25
2019 None of the above 49 51 15

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 15 85 70
2024 Compliance, inspection and enforcement 23 77 125
2024 Science and technology 10 90 65
2024 Administration and operations 17 83 40
2022 Federal regulators 23 77 60
2022 Compliance, inspection and enforcement 23 77 125
2022 Science and technology 23 77 65
2022 Administration and operations 9 91 30
2022 Project management 8 92 15
2022 Other services to the public 0 100 10
2022 None of the above 34 66 10
2020 Federal regulators 30 70 45
2020 Compliance, inspection and enforcement 22 78 160
2020 Science and technology 20 80 50
2020 Administration and operations 18 82 30
2019 Federal regulators 29 71 80
2019 Compliance, inspection and enforcement 27 73 165
2019 Science and technology 28 72 70
2019 Administration and operations 23 77 50
2019 Human resources 30 70 20
2019 Project management 20 80 25
2019 None of the above 36 64 15

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 10 90 125
2024 Science and technology 9 91 65
2024 Financial management 0 100 10
2022 Federal regulators 8 92 60
2022 Compliance, inspection and enforcement 6 94 125
2022 Science and technology 6 94 65
2022 Administration and operations 7 93 30
2022 Project management 0 100 15
2022 Other services to the public 0 100 10
2022 None of the above 0 100 10
2020 Federal regulators 13 87 45
2020 Compliance, inspection and enforcement 8 92 160
2020 Project management 0 100 15
2019 Federal regulators 7 93 80
2019 Compliance, inspection and enforcement 6 94 165
2019 Science and technology 11 89 70

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 23 77 70
2024 Compliance, inspection and enforcement 25 75 125
2024 Science and technology 22 78 65
2024 Administration and operations 20 80 40
2024 Financial management 0 100 10
2022 Federal regulators 27 73 60
2022 Compliance, inspection and enforcement 20 80 125
2022 Science and technology 13 87 65
2022 Administration and operations 19 81 30
2022 Project management 7 93 15
2022 Other services to the public 10 90 10
2022 None of the above 9 91 10
2020 Federal regulators 22 78 45
2020 Compliance, inspection and enforcement 21 79 160
2020 Science and technology 12 88 50
2020 Administration and operations 28 72 30
2020 Project management 0 100 15
2019 Federal regulators 20 80 80
2019 Compliance, inspection and enforcement 22 78 165
2019 Science and technology 25 75 70
2019 Administration and operations 31 69 50
2019 Human resources 0 100 20

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 16 84 70
2024 Compliance, inspection and enforcement 6 94 125
2024 Science and technology 11 89 65
2024 Administration and operations 19 81 40
2024 Financial management 0 100 10
2024 Policy 0 100 15
2022 Federal regulators 11 89 60
2022 Compliance, inspection and enforcement 8 92 125
2022 Science and technology 12 88 65
2022 Administration and operations 3 97 30
2022 Project management 0 100 15
2022 Other services to the public 0 100 10
2022 None of the above 9 91 10
2020 Federal regulators 19 81 45
2020 Compliance, inspection and enforcement 11 89 160
2020 None of the above 0 100 20
2019 Federal regulators 13 87 80
2019 Compliance, inspection and enforcement 10 90 165
2019 Science and technology 18 82 70
2019 Administration and operations 10 90 50

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 17 83 70
2024 Compliance, inspection and enforcement 12 88 125
2024 Communications or public affairs 0 100 10
2024 Financial management 0 100 10
2024 Policy 0 100 15
2022 Federal regulators 8 92 60
2022 Compliance, inspection and enforcement 9 91 125
2022 Science and technology 5 95 65
2022 Administration and operations 6 94 30
2022 Project management 0 100 15
2022 Other services to the public 20 80 10
2022 None of the above 16 84 10
2020 Compliance, inspection and enforcement 5 95 160
2020 Human resources 0 100 15
2019 Federal regulators 6 94 80
2019 Compliance, inspection and enforcement 9 91 165
2019 Project management 0 100 25

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 10 90 70
2024 Compliance, inspection and enforcement 11 89 125
2024 Science and technology 9 91 65
2024 Financial management 0 100 10
2022 Federal regulators 13 87 60
2022 Compliance, inspection and enforcement 13 87 125
2022 Science and technology 10 90 65
2022 Administration and operations 10 90 30
2022 Project management 8 92 15
2022 Other services to the public 0 100 10
2022 None of the above 0 100 10
2020 Federal regulators 19 81 45
2020 Compliance, inspection and enforcement 18 82 160
2020 Science and technology 14 86 50
2019 Federal regulators 18 82 80
2019 Compliance, inspection and enforcement 22 78 165
2019 Science and technology 8 92 70
2019 Human resources 0 100 20

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 15 85 125
2024 Human resources 0 100 20
2024 None of the above 0 100 20
2022 Federal regulators 14 86 60
2022 Compliance, inspection and enforcement 8 92 125
2022 Science and technology 6 94 65
2022 Administration and operations 6 94 30
2022 Project management 13 87 15
2022 Other services to the public 0 100 10
2022 None of the above 0 100 10
2020 Federal regulators 0 100 45
2020 Compliance, inspection and enforcement 7 93 160
2020 Science and technology 16 84 50
2020 Policy 0 100 15
2019 Federal regulators 15 85 80
2019 Compliance, inspection and enforcement 9 91 165
2019 Science and technology 12 88 70
2019 Administration and operations 23 77 50
2019 Project management 0 100 25

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 30 70 70
2024 Compliance, inspection and enforcement 21 79 125
2024 Science and technology 32 68 65
2024 Administration and operations 29 71 40
2024 Human resources 44 56 20
2024 Financial management 45 55 10
2024 Policy 51 49 15
2024 None of the above 38 62 20
2022 Federal regulators 28 72 60
2022 Compliance, inspection and enforcement 28 72 125
2022 Science and technology 35 65 65
2022 Administration and operations 23 77 30
2022 Project management 42 58 15
2022 Other services to the public 51 49 10
2022 None of the above 50 50 10
2020 Federal regulators 22 78 45
2020 Compliance, inspection and enforcement 25 75 160
2020 Science and technology 28 72 50
2020 Administration and operations 31 69 30
2020 Project management 62 38 15
2020 None of the above 21 79 20
2019 Federal regulators 27 73 80
2019 Compliance, inspection and enforcement 20 80 165
2019 Science and technology 35 65 70
2019 Administration and operations 25 75 50
2019 Project management 27 73 25
2019 None of the above 45 55 15

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 9 91 55
2024 Compliance, inspection and enforcement 11 89 110
2024 Communications or public affairs 0 100 10
2024 Administration and operations 15 85 35
2024 Financial management 0 100 10
2024 Project management 0 100 10
2022 Federal regulators 7 93 55
2022 Compliance, inspection and enforcement 12 88 115
2022 Science and technology 7 93 65
2022 Administration and operations 0 100 30
2022 Project management 15 85 15
2020 Compliance, inspection and enforcement 13 87 155
2019 Federal regulators 11 89 75
2019 Compliance, inspection and enforcement 10 90 145

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 26 74 55
2024 Compliance, inspection and enforcement 26 74 110
2024 Science and technology 24 76 60
2024 Administration and operations 24 76 35
2024 Human resources 28 72 20
2022 Federal regulators 10 90 55
2022 Compliance, inspection and enforcement 24 76 115
2022 Science and technology 29 71 65
2022 Administration and operations 38 62 30
2022 Project management 8 92 15
2020 Compliance, inspection and enforcement 20 80 155
2019 Federal regulators 22 78 75
2019 Compliance, inspection and enforcement 25 75 145

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 15 85 110
2024 Communications or public affairs 0 100 10
2024 Science and technology 17 83 60
2024 Administration and operations 14 86 35
2024 Human resources 0 100 20
2024 Financial management 0 100 10
2024 Project management 0 100 10
2022 Federal regulators 3 97 55
2022 Compliance, inspection and enforcement 12 88 115
2022 Science and technology 11 89 65
2022 Administration and operations 6 94 30
2022 Project management 0 100 15
2020 Compliance, inspection and enforcement 10 90 155
2019 Federal regulators 8 92 75
2019 Compliance, inspection and enforcement 9 91 145

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 10 90 110
2024 Policy 0 100 15
2024 None of the above 0 100 20
2022 Federal regulators 5 95 55
2022 Compliance, inspection and enforcement 7 93 115
2022 Science and technology 11 89 65
2022 Administration and operations 3 97 30
2022 Project management 0 100 15
2020 Compliance, inspection and enforcement 8 92 155
2019 Federal regulators 10 90 75
2019 Compliance, inspection and enforcement 9 91 145

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 10 90 110
2024 Communications or public affairs 0 100 10
2024 Policy 0 100 15
2022 Federal regulators 2 98 55
2022 Compliance, inspection and enforcement 8 92 115
2022 Science and technology 15 85 65
2022 Administration and operations 15 85 30
2022 Project management 0 100 15
2020 Compliance, inspection and enforcement 10 90 155
2019 Federal regulators 11 89 75
2019 Compliance, inspection and enforcement 14 86 145

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 6 94 110
2024 Science and technology 7 93 60
2024 Financial management 0 100 10
2024 Project management 0 100 10
2022 Federal regulators 6 94 55
2022 Compliance, inspection and enforcement 8 92 115
2022 Science and technology 3 97 65
2022 Administration and operations 4 96 30
2022 Project management 8 92 15
2020 Compliance, inspection and enforcement 7 93 155
2020 Human resources 0 100 15
2019 Federal regulators 8 92 75
2019 Compliance, inspection and enforcement 12 88 145
2019 Project management 0 100 25

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 55
2024 Compliance, inspection and enforcement 6 94 110
2024 Financial management 0 100 10
2024 None of the above 0 100 20
2022 Federal regulators 3 97 55
2022 Compliance, inspection and enforcement 8 92 115
2022 Science and technology 7 93 65
2022 Administration and operations 7 93 30
2022 Project management 21 79 15
2020 Compliance, inspection and enforcement 4 96 155
2019 Compliance, inspection and enforcement 4 96 145

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 8 92 55
2024 Compliance, inspection and enforcement 15 85 110
2024 Administration and operations 25 75 35
2022 Federal regulators 19 81 55
2022 Compliance, inspection and enforcement 10 90 115
2022 Science and technology 27 73 65
2022 Administration and operations 12 88 30
2022 Project management 17 83 15
2020 Compliance, inspection and enforcement 12 88 155
2020 Human resources 0 100 15
2019 Federal regulators 17 83 75
2019 Compliance, inspection and enforcement 9 91 145

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 8 92 55
2024 Compliance, inspection and enforcement 11 89 110
2024 Science and technology 12 88 60
2024 Administration and operations 21 79 35
2024 Human resources 28 72 20
2022 Federal regulators 22 78 55
2022 Compliance, inspection and enforcement 16 84 115
2022 Science and technology 19 81 65
2022 Administration and operations 11 89 30
2022 Project management 14 86 15
2020 Compliance, inspection and enforcement 20 80 155
2019 Federal regulators 11 89 75
2019 Compliance, inspection and enforcement 14 86 145

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 28 72 55
2024 Compliance, inspection and enforcement 34 66 110
2024 Communications or public affairs 46 54 10
2024 Science and technology 32 68 60
2024 Administration and operations 39 61 35
2024 Human resources 21 79 20
2024 None of the above 26 74 20
2022 Federal regulators 29 71 55
2022 Compliance, inspection and enforcement 18 82 115
2022 Science and technology 25 75 65
2022 Administration and operations 19 81 30
2022 Project management 32 68 15
2020 Compliance, inspection and enforcement 32 68 155
2019 Federal regulators 37 63 75
2019 Compliance, inspection and enforcement 29 71 145
2019 Project management 56 44 25

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 7 93 110
2024 Communications or public affairs 0 100 10
2024 Science and technology 11 89 60
2024 Financial management 0 100 10
2024 Policy 0 100 15
2022 Federal regulators 10 90 55
2022 Compliance, inspection and enforcement 10 90 115
2022 Science and technology 8 92 65
2022 Administration and operations 16 84 30
2022 Project management 15 85 15
2020 Compliance, inspection and enforcement 9 91 155
2019 Federal regulators 9 91 75
2019 Compliance, inspection and enforcement 10 90 145

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 36 64 55
2024 Compliance, inspection and enforcement 40 60 110
2024 Communications or public affairs 52 48 10
2024 Science and technology 47 53 60
2024 Administration and operations 53 47 35
2024 Human resources 34 66 20
2024 Financial management 63 37 10
2024 Policy 60 40 15
2024 Project management 81 19 10
2024 None of the above 60 40 20
2022 Federal regulators 51 49 55
2022 Compliance, inspection and enforcement 46 54 115
2022 Science and technology 44 56 65
2022 Administration and operations 44 56 30
2022 Project management 40 60 15
2020 Compliance, inspection and enforcement 47 53 155
2020 Human resources 38 62 15
2019 Federal regulators 53 47 75
2019 Compliance, inspection and enforcement 47 53 145
2019 Project management 60 40 25

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 55
2024 Communications or public affairs 0 100 10
2024 Human resources 0 100 20
2024 Financial management 0 100 10
2024 Policy 0 100 15
2024 Project management 0 100 10
2024 None of the above 0 100 20
2022 Federal regulators 4 96 55
2022 Compliance, inspection and enforcement 2 98 115
2022 Science and technology 1 99 65
2022 Administration and operations 0 100 30
2022 Project management 0 100 15
2019 Project management 0 100 25

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 53 47 55
2024 Compliance, inspection and enforcement 55 45 110
2024 Communications or public affairs 51 49 10
2024 Science and technology 46 54 60
2024 Administration and operations 67 33 35
2024 Human resources 42 58 20
2024 Financial management 70 30 10
2024 Policy 59 41 15
2024 Project management 48 52 10
2024 None of the above 76 24 20
2022 Federal regulators 42 58 55
2022 Compliance, inspection and enforcement 53 47 115
2022 Science and technology 54 46 65
2022 Administration and operations 54 46 30
2022 Project management 57 43 15
2020 Compliance, inspection and enforcement 53 47 155
2020 Human resources 53 47 15
2019 Federal regulators 62 38 75
2019 Compliance, inspection and enforcement 52 48 145
2019 Project management 52 48 25

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 55
2024 Compliance, inspection and enforcement 5 95 110
2024 Communications or public affairs 0 100 10
2024 Financial management 0 100 10
2024 None of the above 0 100 20

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 9 91 55
2024 Compliance, inspection and enforcement 16 84 110
2024 Communications or public affairs 0 100 10
2024 Science and technology 14 86 60
2024 Administration and operations 22 78 35
2024 Human resources 35 65 20
2024 Project management 0 100 10
2022 Federal regulators 30 70 55
2022 Compliance, inspection and enforcement 13 87 115
2022 Science and technology 19 81 65
2022 Administration and operations 11 89 30
2022 Project management 23 77 15
2020 Compliance, inspection and enforcement 15 85 155
2019 Federal regulators 14 86 75
2019 Compliance, inspection and enforcement 14 86 145

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 12 17 16 6 9 33 7 48 26 480
2024 Compliance, inspection and enforcement 13 17 16 8 8 29 9 49 26 1080
2024 Communications or public affairs 6 10 9 7 14 35 18 36 45 85
2024 Science and technology 12 11 16 10 11 29 11 39 35 460
2024 Administration and operations 15 18 11 9 5 33 10 58 23 385
2024 Human resources 19 12 11 7 4 34 12 58 21 230
2024 Financial management 7 11 11 5 9 40 18 42 33 85
2024 Real property 30 18 13 8 5 14 13 65 17 35
2024 Information management 14 10 9 9 0 35 22 56 22 40
2024 Information technology 17 15 11 2 3 39 14 68 10 135
2024 Policy 8 6 22 9 6 44 6 27 29 140
2024 None of the above 9 12 15 13 6 29 15 39 34 130
2022 Federal regulators 13 19 16 5 9 32 5 52 22 455
2022 Compliance, inspection and enforcement 16 20 16 7 6 28 7 55 20 1070
2022 Communications or public affairs 8 11 18 8 1 43 11 42 20 65
2022 Science and technology 15 16 12 9 11 32 6 49 32 445
2022 Administration and operations 14 14 15 8 4 32 13 52 21 365
2022 Human resources 24 15 10 2 3 33 13 73 9 225
2022 Financial management 15 23 16 1 1 33 11 68 4 85
2022 Information management 22 18 7 5 2 32 14 74 13 35
2022 Information technology 18 13 15 1 4 43 8 61 9 115
2022 Data sciences 14 13 12 5 4 40 12 55 20 30
2022 Policy 5 7 21 5 4 50 7 29 21 125
2022 Project management 12 13 17 8 6 28 16 44 25 85
2022 Other services to the public 13 23 10 4 14 29 7 57 28 45
2022 None of the above 11 24 15 4 6 33 7 57 18 105
2020 Client contact centre 20 22 20 7 4 21 8 58 15 55
2020 Health care practitioners 19 33 9 10 5 24 0 69 19 20
2020 Federal regulators 19 21 20 7 5 23 4 55 17 510
2020 Compliance, inspection and enforcement 21 22 18 8 6 20 5 57 18 1435
2020 Communications or public affairs 22 21 12 4 5 28 8 66 14 70
2020 Access to information and privacy 0 28 28 7 10 28 0 38 24 10
2020 Science and technology 20 19 14 9 5 27 7 58 21 535
2020 Administration and operations 29 18 16 8 4 18 8 63 16 445
2020 Human resources 31 17 15 5 1 25 5 70 9 210
2020 Financial management 22 19 21 5 5 18 11 58 13 85
2020 Procurement 40 17 16 0 5 16 6 73 7 15
2020 Real property 11 25 15 14 10 19 7 48 32 30
2020 Information management 23 22 13 9 0 26 7 67 13 45
2020 Information technology 30 10 19 4 4 24 9 60 12 125
2020 Internal audit 14 27 12 7 0 32 7 68 12 25
2020 Evaluation 7 20 20 3 0 34 15 54 7 25
2020 Data sciences 21 7 23 11 7 17 14 41 26 30
2020 Policy 13 19 22 7 4 29 7 49 16 145
2020 Project management 15 21 13 7 12 25 6 53 28 65
2020 Other services to the public 14 10 18 12 6 31 10 40 30 50
2020 None of the above 18 23 19 12 6 16 7 53 22 155
2019 Client contact centre 16 22 29 3 5 13 12 50 11 60
2019 Health care practitioners 15 24 21 3 12 24 0 52 20 30
2019 Federal regulators 19 21 22 9 8 17 5 51 22 605
2019 Compliance, inspection and enforcement 15 21 21 9 7 19 7 49 22 1375
2019 Communications or public affairs 13 16 24 8 7 27 6 43 21 85
2019 Access to information and privacy 6 13 32 7 7 20 14 29 22 15
2019 Security 0 8 41 0 17 33 0 13 26 10
2019 Science and technology 17 20 17 12 7 20 7 50 26 625
2019 Administration and operations 18 26 20 8 5 17 5 57 17 480
2019 Human resources 27 21 14 7 4 21 6 66 14 245
2019 Financial management 23 22 23 3 8 16 5 57 15 115
2019 Procurement 19 19 13 18 12 19 0 47 38 15
2019 Real property 21 13 21 4 13 18 10 47 24 35
2019 Material management 20 10 21 10 20 20 0 37 37 10
2019 Information management 22 13 12 5 2 41 4 65 13 55
2019 Information technology 26 13 24 9 3 17 7 52 16 110
2019 Internal audit 11 11 22 7 11 36 3 35 29 25
2019 Evaluation 15 29 15 9 3 18 12 62 17 30
2019 Data sciences 13 19 13 19 3 15 18 48 33 30
2019 Policy 10 13 30 10 5 26 5 35 22 130
2019 Project management 5 20 20 16 20 15 3 31 45 60
2019 Other services to the public 19 13 14 8 12 31 4 49 30 45
2019 None of the above 13 20 17 13 10 20 8 46 31 190

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 28 15 8 17 9 2 56 28 30
2024 Federal regulators 22 35 17 8 8 9 1 63 17 480
2024 Compliance, inspection and enforcement 24 38 13 8 5 10 1 70 15 1075
2024 Communications or public affairs 21 34 12 10 11 11 2 63 24 85
2024 Science and technology 27 34 14 8 8 9 0 67 17 460
2024 Administration and operations 30 32 13 8 4 10 2 71 14 385
2024 Human resources 40 29 12 6 3 10 0 77 10 230
2024 Financial management 30 20 20 7 6 13 4 60 16 85
2024 Procurement 34 37 13 0 0 13 3 85 0 25
2024 Real property 41 33 5 11 5 6 0 78 16 30
2024 Information management 36 32 2 9 0 17 3 86 11 40
2024 Information technology 39 23 13 4 3 17 1 76 9 135
2024 Data sciences 30 40 7 7 5 12 0 79 13 25
2024 Policy 22 29 22 8 5 13 1 59 16 140
2024 Project management 28 29 20 12 7 4 0 60 20 70
2024 Other services to the public 29 28 21 6 11 6 0 60 18 35
2024 None of the above 20 31 17 8 7 13 3 61 19 130
2022 Client contact centre 39 35 11 6 0 9 0 82 6 40
2022 Federal regulators 28 36 15 5 6 8 1 71 13 455
2022 Compliance, inspection and enforcement 29 38 16 6 4 6 1 72 11 1070
2022 Communications or public affairs 26 33 21 4 3 9 5 68 8 65
2022 Science and technology 28 33 12 10 6 9 1 68 18 445
2022 Administration and operations 33 35 13 4 3 11 1 77 8 365
2022 Human resources 45 25 10 4 2 12 2 82 7 225
2022 Financial management 31 40 16 1 0 11 1 81 1 85
2022 Procurement 24 42 18 7 0 5 4 72 8 30
2022 Real property 40 28 5 22 0 5 0 72 24 20
2022 Information management 40 43 10 4 2 2 0 84 6 35
2022 Information technology 36 31 11 1 3 17 1 82 5 115
2022 Evaluation 25 31 5 11 5 23 0 73 21 20
2022 Data sciences 28 21 13 8 5 25 0 65 17 30
2022 Policy 21 36 20 9 4 10 1 64 14 125
2022 Project management 25 32 13 11 4 12 1 67 18 85
2022 Other services to the public 23 36 15 10 2 9 5 69 14 45
2022 None of the above 24 40 15 4 6 11 1 72 10 105
2020 Client contact centre 29 25 32 0 4 10 0 60 4 55
2020 Health care practitioners 29 48 14 10 0 0 0 76 10 20
2020 Federal regulators 32 35 16 6 5 6 0 72 11 510
2020 Compliance, inspection and enforcement 32 36 17 7 4 4 1 71 11 1430
2020 Communications or public affairs 39 35 7 5 3 10 1 84 9 70
2020 Access to information and privacy 25 38 10 7 10 10 0 69 19 10
2020 Science and technology 33 37 13 8 4 6 0 74 12 535
2020 Administration and operations 44 33 12 5 2 4 0 80 7 445
2020 Human resources 51 29 10 4 0 4 1 84 5 210
2020 Financial management 38 27 18 5 2 9 0 72 8 85
2020 Procurement 41 38 16 0 0 5 0 83 0 15
2020 Real property 30 28 15 14 2 11 0 65 18 30
2020 Information management 40 38 11 6 0 4 0 82 7 45
2020 Information technology 44 26 14 3 4 8 1 77 8 125
2020 Internal audit 33 34 19 4 0 11 0 74 4 25
2020 Evaluation 36 37 14 0 0 14 0 84 0 25
2020 Data sciences 27 29 19 7 4 14 0 65 13 30
2020 Policy 26 32 22 8 3 8 1 64 12 145
2020 Project management 27 33 18 7 9 6 0 64 18 65
2020 Other services to the public 39 15 26 10 4 6 0 57 15 50
2020 None of the above 30 34 17 8 5 6 0 69 13 150
2019 Client contact centre 29 40 20 2 4 5 0 73 5 60
2019 Health care practitioners 28 50 13 9 0 0 0 78 9 30
2019 Federal regulators 32 34 17 9 4 4 0 69 14 605
2019 Compliance, inspection and enforcement 27 36 19 7 5 5 1 67 13 1370
2019 Communications or public affairs 24 31 18 5 5 13 2 66 13 85
2019 Access to information and privacy 19 19 27 14 7 13 0 45 25 15
2019 Security 8 25 58 8 0 0 0 33 8 10
2019 Science and technology 34 33 14 8 5 5 2 71 13 620
2019 Administration and operations 37 34 15 6 4 3 1 74 10 475
2019 Human resources 51 28 11 6 2 3 0 81 8 245
2019 Financial management 32 32 21 3 6 6 1 68 10 115
2019 Procurement 38 31 19 12 0 0 0 69 12 15
2019 Real property 41 25 11 2 8 9 4 75 12 35
2019 Material management 30 30 20 10 10 0 0 60 20 10
2019 Information management 31 38 9 1 5 15 0 81 8 55
2019 Information technology 40 26 19 4 2 6 2 72 7 110
2019 Internal audit 25 35 21 7 4 8 0 65 12 25
2019 Evaluation 46 27 12 6 3 6 0 78 10 30
2019 Data sciences 28 32 19 16 0 6 0 63 17 30
2019 Policy 25 34 22 9 4 5 1 63 14 130
2019 Project management 16 37 19 10 13 5 0 56 24 60
2019 Other services to the public 40 25 19 10 2 2 2 68 12 45
2019 None of the above 26 27 19 10 6 10 1 61 17 190

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 13 87 480
2024 Compliance, inspection and enforcement 10 90 1075
2024 Communications or public affairs 9 91 85
2024 Science and technology 10 90 460
2024 Administration and operations 5 95 385
2024 Human resources 9 91 230
2024 Financial management 7 93 85
2024 Procurement 0 100 25
2024 Real property 0 100 35
2024 Information technology 5 95 135
2024 Policy 10 90 140
2024 Project management 10 90 70
2024 None of the above 6 94 130
2022 Federal regulators 10 90 455
2022 Compliance, inspection and enforcement 9 91 1065
2022 Access to information and privacy 0 100 10
2022 Security 0 100 15
2022 Science and technology 8 92 445
2022 Administration and operations 6 94 365
2022 Human resources 6 94 225
2022 Procurement 0 100 30
2022 Internal audit 0 100 15
2022 Policy 7 93 125
2022 Project management 8 92 85
2022 Other services to the public 10 90 45
2022 None of the above 10 90 105
2020 Client contact centre 13 87 55
2020 Federal regulators 8 92 510
2020 Compliance, inspection and enforcement 8 92 1435
2020 Access to information and privacy 0 100 10
2020 Science and technology 8 92 535
2020 Administration and operations 3 97 450
2020 Human resources 4 96 210
2020 Financial management 8 92 85
2020 Procurement 0 100 15
2020 Policy 6 94 145
2020 Project management 7 93 65
2020 Other services to the public 11 89 50
2020 None of the above 6 94 155
2019 Client contact centre 10 90 60
2019 Federal regulators 8 92 600
2019 Compliance, inspection and enforcement 8 92 1370
2019 Access to information and privacy 0 100 15
2019 Security 0 100 10
2019 Science and technology 8 92 620
2019 Administration and operations 7 93 480
2019 Human resources 4 96 240
2019 Financial management 5 95 115
2019 Real property 0 100 35
2019 Policy 4 96 130
2019 Project management 14 86 60
2019 Other services to the public 14 86 45
2019 None of the above 9 91 190

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 30 70 60
2024 Compliance, inspection and enforcement 24 76 100
2024 Science and technology 27 73 45
2024 Administration and operations 38 62 20
2024 Human resources 25 75 20
2022 Federal regulators 33 67 40
2022 Compliance, inspection and enforcement 26 74 90
2022 Science and technology 45 55 35
2022 Administration and operations 52 48 20
2022 Human resources 53 47 10
2022 None of the above 24 76 15
2020 Federal regulators 43 57 40
2020 Compliance, inspection and enforcement 27 73 115
2020 Science and technology 33 67 45
2020 Administration and operations 36 64 15
2019 Federal regulators 32 68 45
2019 Compliance, inspection and enforcement 29 71 105
2019 Science and technology 37 63 45
2019 Administration and operations 52 48 30

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 76 24 60
2024 Compliance, inspection and enforcement 81 19 100
2024 Science and technology 65 35 45
2024 Administration and operations 73 27 20
2024 Human resources 83 17 20
2024 Policy 81 19 15
2022 Federal regulators 70 30 40
2022 Compliance, inspection and enforcement 73 27 90
2022 Science and technology 74 26 35
2022 Administration and operations 72 28 20
2022 Human resources 60 40 10
2022 None of the above 83 17 15
2020 Federal regulators 79 21 40
2020 Compliance, inspection and enforcement 76 24 115
2020 Science and technology 86 14 45
2019 Federal regulators 79 21 45
2019 Compliance, inspection and enforcement 78 22 105
2019 Science and technology 69 31 45

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 100
2024 Science and technology 0 100 45
2024 Human resources 0 100 20
2022 Federal regulators 9 91 40
2022 Compliance, inspection and enforcement 1 99 90
2022 Science and technology 3 97 35
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 None of the above 0 100 15
2020 Science and technology 0 100 45
2020 Administration and operations 0 100 15

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 60
2024 Science and technology 0 100 45
2024 Human resources 0 100 20
2024 Policy 0 100 15
2022 Federal regulators 0 100 40
2022 Compliance, inspection and enforcement 0 100 90
2022 Science and technology 0 100 35
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 None of the above 0 100 15
2020 Federal regulators 0 100 40
2020 Compliance, inspection and enforcement 0 100 115
2020 Science and technology 0 100 45
2020 Administration and operations 0 100 15
2019 Federal regulators 0 100 45
2019 Compliance, inspection and enforcement 0 100 105
2019 Science and technology 0 100 45
2019 Administration and operations 0 100 30

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 5 95 100
2024 Human resources 0 100 20
2022 Federal regulators 17 83 40
2022 Compliance, inspection and enforcement 9 91 90
2022 Science and technology 5 95 35
2022 Administration and operations 5 95 20
2022 Human resources 0 100 10
2022 None of the above 0 100 15
2020 Compliance, inspection and enforcement 5 95 115
2020 Administration and operations 0 100 15
2019 Compliance, inspection and enforcement 6 94 105

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 10 90 60
2024 Compliance, inspection and enforcement 11 89 100
2024 Human resources 0 100 20
2022 Federal regulators 12 88 40
2022 Compliance, inspection and enforcement 18 82 90
2022 Science and technology 10 90 35
2022 Administration and operations 5 95 20
2022 Human resources 0 100 10
2022 None of the above 0 100 15
2020 Compliance, inspection and enforcement 11 89 115
2020 Administration and operations 0 100 15
2019 Federal regulators 13 87 45
2019 Compliance, inspection and enforcement 17 83 105

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 14 86 60
2024 Compliance, inspection and enforcement 10 90 100
2024 Science and technology 19 81 45
2022 Federal regulators 8 92 40
2022 Compliance, inspection and enforcement 13 87 90
2022 Science and technology 5 95 35
2022 Administration and operations 18 82 20
2022 Human resources 8 92 10
2022 None of the above 14 86 15
2020 Federal regulators 12 88 40
2020 Compliance, inspection and enforcement 10 90 115
2019 Federal regulators 13 87 45
2019 Compliance, inspection and enforcement 11 89 105
2019 Science and technology 17 83 45

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 41 59 60
2024 Compliance, inspection and enforcement 33 67 100
2024 Science and technology 46 54 40
2024 Administration and operations 39 61 20
2024 Human resources 24 76 20
2022 Federal regulators 31 69 40
2022 Compliance, inspection and enforcement 29 71 90
2022 Science and technology 36 64 35
2022 Administration and operations 47 53 20
2022 Human resources 42 58 15
2022 None of the above 17 83 15
2020 Federal regulators 31 69 40
2020 Compliance, inspection and enforcement 32 68 115
2020 Science and technology 23 77 45
2019 Federal regulators 25 75 45
2019 Compliance, inspection and enforcement 33 67 105
2019 Science and technology 32 68 45
2019 Administration and operations 23 77 30
2019 None of the above 47 53 15

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 24 76 60
2024 Compliance, inspection and enforcement 32 68 100
2024 Science and technology 14 86 40
2024 Administration and operations 37 63 20
2024 Human resources 27 73 20
2022 Federal regulators 32 68 40
2022 Compliance, inspection and enforcement 19 81 90
2022 Science and technology 26 74 35
2022 Administration and operations 23 77 20
2022 Human resources 31 69 15
2022 None of the above 11 89 15
2020 Federal regulators 38 62 40
2020 Compliance, inspection and enforcement 24 76 115
2020 Science and technology 12 88 45
2020 Administration and operations 45 55 15
2019 Federal regulators 24 76 45
2019 Compliance, inspection and enforcement 32 68 105
2019 Science and technology 15 85 45
2019 Administration and operations 19 81 30
2019 None of the above 28 72 15

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 27 73 60
2024 Compliance, inspection and enforcement 25 75 100
2024 Science and technology 20 80 40
2022 Federal regulators 20 80 40
2022 Compliance, inspection and enforcement 15 85 90
2022 Science and technology 23 77 35
2022 Administration and operations 20 80 20
2022 Human resources 21 79 15
2022 None of the above 21 79 15
2020 Federal regulators 19 81 40
2020 Compliance, inspection and enforcement 27 73 115
2020 Science and technology 14 86 45
2020 Administration and operations 38 62 15
2019 Federal regulators 11 89 45
2019 Compliance, inspection and enforcement 24 76 105
2019 Science and technology 15 85 45

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 16 84 60
2024 Compliance, inspection and enforcement 13 87 100
2024 Policy 0 100 15
2022 Federal regulators 7 93 40
2022 Compliance, inspection and enforcement 12 88 90
2022 Science and technology 9 91 35
2022 Administration and operations 0 100 20
2022 Human resources 15 85 15
2022 None of the above 20 80 15
2020 Federal regulators 14 86 40
2020 Compliance, inspection and enforcement 6 94 115
2019 Federal regulators 11 89 45
2019 Compliance, inspection and enforcement 10 90 105

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 28 72 60
2024 Compliance, inspection and enforcement 26 74 100
2024 Administration and operations 25 75 20
2022 Federal regulators 21 79 40
2022 Compliance, inspection and enforcement 21 79 90
2022 Science and technology 33 67 35
2022 Administration and operations 5 95 20
2022 Human resources 6 94 15
2022 None of the above 25 75 15
2020 Federal regulators 12 88 40
2020 Compliance, inspection and enforcement 26 74 115
2020 Science and technology 16 84 45
2019 Federal regulators 21 79 45
2019 Compliance, inspection and enforcement 32 68 105
2019 Science and technology 44 56 45
2019 Administration and operations 29 71 30
2019 None of the above 52 48 15

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 34 66 60
2024 Compliance, inspection and enforcement 31 69 100
2024 Science and technology 19 81 40
2024 Administration and operations 32 68 20
2022 Federal regulators 26 74 40
2022 Compliance, inspection and enforcement 16 84 90
2022 Science and technology 32 68 35
2022 Administration and operations 19 81 20
2022 Human resources 21 79 15
2022 None of the above 32 68 15
2020 Federal regulators 22 78 40
2020 Compliance, inspection and enforcement 28 72 115
2020 Science and technology 30 70 45
2019 Federal regulators 27 73 45
2019 Compliance, inspection and enforcement 25 75 105
2019 Science and technology 40 60 45
2019 Administration and operations 26 74 30
2019 None of the above 28 72 15

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 20
2024 Policy 0 100 15
2022 Federal regulators 2 98 40
2022 Compliance, inspection and enforcement 3 97 90
2022 Science and technology 0 100 35
2022 Administration and operations 0 100 20
2022 Human resources 0 100 15
2022 None of the above 11 89 15
2020 Federal regulators 0 100 40
2020 Compliance, inspection and enforcement 7 93 115
2019 Administration and operations 0 100 30

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 60
2024 Administration and operations 0 100 20
2024 Human resources 0 100 20
2024 Policy 0 100 15
2022 Federal regulators 2 98 40
2022 Compliance, inspection and enforcement 6 94 90
2022 Science and technology 0 100 35
2022 Administration and operations 0 100 20
2022 Human resources 0 100 15
2022 None of the above 0 100 15
2020 Federal regulators 0 100 40
2020 Administration and operations 0 100 15
2019 Compliance, inspection and enforcement 0 100 105
2019 Science and technology 0 100 45
2019 Administration and operations 0 100 30

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 11 89 60
2024 Compliance, inspection and enforcement 10 90 100
2022 Federal regulators 0 100 40
2022 Compliance, inspection and enforcement 11 89 90
2022 Science and technology 12 88 35
2022 Administration and operations 10 90 20
2022 Human resources 0 100 15
2022 None of the above 7 93 15
2020 Compliance, inspection and enforcement 10 90 115
2020 Science and technology 0 100 45
2019 Federal regulators 11 89 45
2019 Compliance, inspection and enforcement 6 94 105
2019 Science and technology 11 89 45

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 15 85 60
2024 Compliance, inspection and enforcement 14 86 100
2024 Science and technology 21 79 40
2024 Administration and operations 28 72 20
2024 Human resources 37 63 20
2024 Policy 38 62 15
2022 Federal regulators 19 81 40
2022 Compliance, inspection and enforcement 12 88 90
2022 Science and technology 15 85 35
2022 Administration and operations 10 90 20
2022 Human resources 29 71 15
2022 None of the above 20 80 15
2020 Federal regulators 19 81 40
2020 Compliance, inspection and enforcement 15 85 115
2019 Federal regulators 36 64 45
2019 Compliance, inspection and enforcement 16 84 105
2019 Science and technology 11 89 45
2019 Administration and operations 19 81 30

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 60
2024 Compliance, inspection and enforcement 0 100 100
2024 Science and technology 0 100 40
2024 Human resources 0 100 20
2024 Policy 0 100 15
2022 Federal regulators 0 100 40
2022 Compliance, inspection and enforcement 5 95 90
2022 Science and technology 0 100 35
2022 Administration and operations 0 100 20
2022 Human resources 7 93 15
2022 None of the above 0 100 15
2020 Federal regulators 0 100 40
2020 Science and technology 0 100 45
2020 Administration and operations 0 100 15
2019 Federal regulators 0 100 45
2019 Compliance, inspection and enforcement 0 100 105
2019 Science and technology 0 100 45
2019 Administration and operations 0 100 30

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 25 75 60
2024 Compliance, inspection and enforcement 16 84 100
2024 Science and technology 19 81 40
2024 Human resources 44 56 20
2022 Federal regulators 17 83 40
2022 Compliance, inspection and enforcement 12 88 90
2022 Science and technology 8 92 35
2022 Administration and operations 27 73 20
2022 Human resources 20 80 15
2022 None of the above 6 94 15
2020 Compliance, inspection and enforcement 11 89 115
2020 Science and technology 12 88 45
2019 Federal regulators 11 89 45
2019 Compliance, inspection and enforcement 13 87 105
2019 Science and technology 13 87 45
2019 Administration and operations 19 81 30

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 100
2024 Science and technology 0 100 40
2024 Administration and operations 0 100 20
2024 Human resources 0 100 20
2024 Policy 0 100 15
2022 Federal regulators 0 100 40
2022 Compliance, inspection and enforcement 1 99 90
2022 Science and technology 0 100 35
2022 Administration and operations 0 100 20
2022 Human resources 0 100 15
2022 None of the above 0 100 15
2020 Federal regulators 0 100 40
2020 Compliance, inspection and enforcement 0 100 115
2020 Science and technology 0 100 45
2020 Administration and operations 0 100 15
2019 Federal regulators 0 100 45
2019 Compliance, inspection and enforcement 0 100 105
2019 Science and technology 0 100 45
2019 Administration and operations 0 100 30

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 32 68 60
2024 Compliance, inspection and enforcement 22 78 95
2024 Science and technology 28 72 45
2024 Administration and operations 29 71 20
2024 Human resources 30 70 20
2022 Federal regulators 45 55 40
2022 Compliance, inspection and enforcement 33 67 90
2022 Science and technology 28 72 35
2022 Administration and operations 20 80 20
2022 Human resources 38 62 15
2022 None of the above 32 68 15
2020 Federal regulators 14 86 40
2020 Compliance, inspection and enforcement 29 71 115
2020 Science and technology 32 68 45
2019 Federal regulators 25 75 45
2019 Compliance, inspection and enforcement 23 77 105
2019 Science and technology 26 74 45
2019 Administration and operations 28 72 30

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 9 91 95
2024 Policy 0 100 15
2022 Federal regulators 16 84 40
2022 Compliance, inspection and enforcement 10 90 90
2022 Science and technology 13 87 35
2022 Administration and operations 10 90 20
2022 Human resources 7 93 15
2022 None of the above 19 81 15
2020 Compliance, inspection and enforcement 14 86 115
2019 Compliance, inspection and enforcement 8 92 105
2019 Science and technology 19 81 45
2019 Administration and operations 28 72 30

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 5 95 95
2024 Science and technology 0 100 45
2024 Human resources 0 100 20
2022 Federal regulators 8 92 40
2022 Compliance, inspection and enforcement 2 98 90
2022 Science and technology 0 100 35
2022 Administration and operations 10 90 20
2022 Human resources 0 100 15
2022 None of the above 0 100 15

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 20 80 60
2024 Compliance, inspection and enforcement 24 76 95
2024 Science and technology 12 88 45
2022 Federal regulators 27 73 40
2022 Compliance, inspection and enforcement 20 80 90
2022 Science and technology 8 92 35
2022 Administration and operations 13 87 20
2022 Human resources 0 100 15
2022 None of the above 26 74 15
2020 Federal regulators 14 86 40
2020 Compliance, inspection and enforcement 15 85 115
2020 Science and technology 14 86 45
2019 Federal regulators 13 87 45
2019 Compliance, inspection and enforcement 19 81 105
2019 Science and technology 17 83 45
2019 Administration and operations 22 78 30

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 10 90 60
2024 Human resources 0 100 20
2024 Policy 0 100 15
2022 Federal regulators 6 94 40
2022 Compliance, inspection and enforcement 4 96 90
2022 Science and technology 13 87 35
2022 Administration and operations 4 96 20
2022 Human resources 15 85 15
2022 None of the above 8 92 15
2020 Science and technology 0 100 45
2019 Compliance, inspection and enforcement 6 94 105
2019 Science and technology 13 87 45

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 11 89 60
2024 Compliance, inspection and enforcement 6 94 95
2024 Policy 0 100 15
2022 Federal regulators 11 89 40
2022 Compliance, inspection and enforcement 15 85 90
2022 Science and technology 5 95 35
2022 Administration and operations 0 100 20
2022 Human resources 0 100 15
2022 None of the above 8 92 15
2019 Compliance, inspection and enforcement 11 89 105

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 20
2024 Policy 0 100 15
2022 Federal regulators 6 94 40
2022 Compliance, inspection and enforcement 3 97 90
2022 Science and technology 3 97 35
2022 Administration and operations 11 89 20
2022 Human resources 8 92 15
2022 None of the above 0 100 15
2020 Compliance, inspection and enforcement 12 88 115
2019 Compliance, inspection and enforcement 15 85 105
2019 Science and technology 13 87 45

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 9 91 60
2024 Compliance, inspection and enforcement 6 94 95
2024 Human resources 0 100 20
2022 Federal regulators 7 93 40
2022 Compliance, inspection and enforcement 9 91 90
2022 Science and technology 0 100 35
2022 Administration and operations 8 92 20
2022 Human resources 0 100 15
2022 None of the above 8 92 15
2020 Compliance, inspection and enforcement 4 96 115
2019 Compliance, inspection and enforcement 10 90 105

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 54 46 60
2024 Compliance, inspection and enforcement 54 46 95
2024 Science and technology 62 38 45
2024 Administration and operations 56 44 20
2024 Human resources 59 41 20
2024 Policy 69 31 15
2022 Federal regulators 44 56 40
2022 Compliance, inspection and enforcement 47 53 90
2022 Science and technology 61 39 35
2022 Administration and operations 58 42 20
2022 Human resources 48 52 15
2022 None of the above 54 46 15
2020 Federal regulators 69 31 40
2020 Compliance, inspection and enforcement 44 56 115
2020 Science and technology 49 51 45
2020 Administration and operations 55 45 15
2019 Federal regulators 55 45 45
2019 Compliance, inspection and enforcement 44 56 105
2019 Science and technology 47 53 45
2019 Administration and operations 46 54 30
2019 None of the above 54 46 15

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 20
2022 Federal regulators 5 95 35
2022 Compliance, inspection and enforcement 5 95 75
2022 Science and technology 0 100 35
2022 Administration and operations 0 100 20
2022 Human resources 9 91 10
2022 None of the above 0 100 10
2019 Compliance, inspection and enforcement 10 90 85

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 16 84 90
2024 Science and technology 18 82 45
2024 Administration and operations 0 100 20
2022 Federal regulators 11 89 35
2022 Compliance, inspection and enforcement 12 88 75
2022 Science and technology 37 63 35
2022 Administration and operations 26 74 20
2022 Human resources 41 59 10
2022 None of the above 10 90 10
2019 Compliance, inspection and enforcement 12 88 85

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 55
2024 Science and technology 0 100 45
2024 Policy 0 100 15
2022 Federal regulators 0 100 35
2022 Compliance, inspection and enforcement 1 99 75
2022 Science and technology 4 96 35
2022 Administration and operations 10 90 20
2022 Human resources 0 100 10
2022 None of the above 12 88 10
2019 Compliance, inspection and enforcement 6 94 85

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 55
2024 Administration and operations 0 100 20
2024 Human resources 0 100 20
2024 Policy 0 100 15
2022 Federal regulators 0 100 35
2022 Compliance, inspection and enforcement 1 99 75
2022 Science and technology 0 100 35
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 None of the above 12 88 10

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 20
2024 Policy 0 100 15
2022 Federal regulators 0 100 35
2022 Compliance, inspection and enforcement 5 95 75
2022 Science and technology 3 97 35
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 None of the above 0 100 10

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 55
2024 Administration and operations 0 100 20
2024 Human resources 0 100 20
2022 Federal regulators 2 98 35
2022 Compliance, inspection and enforcement 5 95 75
2022 Science and technology 0 100 35
2022 Administration and operations 13 87 20
2022 Human resources 0 100 10
2022 None of the above 12 88 10
2019 Compliance, inspection and enforcement 0 100 85

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 55
2022 Federal regulators 2 98 35
2022 Compliance, inspection and enforcement 8 92 75
2022 Science and technology 4 96 35
2022 Administration and operations 21 79 20
2022 Human resources 30 70 10
2022 None of the above 0 100 10

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 10 90 90
2024 Science and technology 14 86 45
2022 Federal regulators 18 82 35
2022 Compliance, inspection and enforcement 10 90 75
2022 Science and technology 17 83 35
2022 Administration and operations 8 92 20
2022 Human resources 16 84 10
2022 None of the above 8 92 10
2019 Compliance, inspection and enforcement 7 93 85

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 11 89 90
2024 Science and technology 12 88 45
2024 Policy 0 100 15
2022 Federal regulators 17 83 35
2022 Compliance, inspection and enforcement 16 84 75
2022 Science and technology 18 82 35
2022 Administration and operations 11 89 20
2022 Human resources 17 83 10
2022 None of the above 26 74 10
2019 Compliance, inspection and enforcement 10 90 85

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 25 75 55
2024 Compliance, inspection and enforcement 25 75 90
2024 Science and technology 16 84 45
2024 Administration and operations 28 72 20
2024 Human resources 34 66 20
2022 Federal regulators 16 84 35
2022 Compliance, inspection and enforcement 23 77 75
2022 Science and technology 24 76 35
2022 Administration and operations 23 77 20
2022 Human resources 23 77 10
2022 None of the above 7 93 10
2019 Compliance, inspection and enforcement 23 77 85

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 9 91 90
2022 Federal regulators 11 89 35
2022 Compliance, inspection and enforcement 7 93 75
2022 Science and technology 0 100 35
2022 Administration and operations 13 87 20
2022 Human resources 0 100 10
2022 None of the above 12 88 10
2019 Compliance, inspection and enforcement 7 93 85

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 42 58 55
2024 Compliance, inspection and enforcement 40 60 90
2024 Science and technology 37 63 45
2024 Administration and operations 43 57 20
2024 Human resources 27 73 20
2022 Federal regulators 41 59 35
2022 Compliance, inspection and enforcement 49 51 75
2022 Science and technology 46 54 35
2022 Administration and operations 33 67 20
2022 Human resources 32 68 10
2022 None of the above 21 79 10
2019 Compliance, inspection and enforcement 42 58 85

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 55
2024 Human resources 0 100 20
2024 Policy 0 100 15
2022 Federal regulators 0 100 35
2022 Compliance, inspection and enforcement 1 99 75
2022 Science and technology 0 100 35
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 None of the above 0 100 10
2019 Compliance, inspection and enforcement 0 100 85

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 73 27 55
2024 Compliance, inspection and enforcement 59 41 90
2024 Science and technology 58 42 45
2024 Administration and operations 63 37 20
2024 Human resources 62 38 20
2024 Policy 87 13 15
2022 Federal regulators 54 46 35
2022 Compliance, inspection and enforcement 57 43 75
2022 Science and technology 78 22 35
2022 Administration and operations 59 41 20
2022 Human resources 70 30 10
2022 None of the above 75 25 10
2019 Compliance, inspection and enforcement 64 36 85

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 0 100 15

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 13 87 55
2024 Compliance, inspection and enforcement 12 88 90
2024 Science and technology 24 76 45
2024 Policy 0 100 15
2022 Federal regulators 21 79 35
2022 Compliance, inspection and enforcement 14 86 75
2022 Science and technology 3 97 35
2022 Administration and operations 18 82 20
2022 Human resources 8 92 10
2022 None of the above 24 76 10
2019 Compliance, inspection and enforcement 7 93 85

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 13 15 24 5 8 30 5 43 21 480
2024 Compliance, inspection and enforcement 14 18 19 6 5 32 6 51 17 1080
2024 Communications or public affairs 10 8 16 6 8 37 15 37 30 85
2024 Science and technology 12 15 18 7 5 33 10 47 21 460
2024 Administration and operations 15 20 13 4 3 35 9 63 13 385
2024 Human resources 20 12 15 4 2 38 9 61 11 230
2024 Financial management 9 17 16 1 4 40 12 55 12 85
2024 Real property 33 12 12 3 3 24 13 72 9 35
2024 Information management 21 12 7 5 3 48 4 69 16 40
2024 Information technology 23 17 11 1 1 38 9 75 4 135
2024 Internal audit 0 15 19 3 0 62 0 41 9 20
2024 Policy 9 11 21 3 7 46 4 39 20 140
2024 Project management 7 23 24 6 6 29 4 46 17 70
2024 None of the above 8 11 24 3 8 38 9 35 20 130
2022 Federal regulators 14 22 16 6 6 32 4 57 18 455
2022 Compliance, inspection and enforcement 16 21 19 5 3 30 5 57 14 1065
2022 Communications or public affairs 8 17 17 3 0 42 11 55 7 65
2022 Science and technology 15 17 15 6 5 36 5 55 19 445
2022 Administration and operations 19 17 17 3 4 31 9 60 11 365
2022 Human resources 25 17 12 2 1 33 9 73 6 225
2022 Financial management 16 18 16 3 0 39 8 64 5 85
2022 Information management 19 18 14 0 0 36 13 73 0 35
2022 Information technology 18 21 15 1 1 36 8 70 3 115
2022 Internal audit 0 23 12 0 0 58 6 65 0 15
2022 Policy 12 10 19 5 5 44 6 42 20 125
2022 Project management 16 12 17 5 1 38 10 55 12 85
2022 Other services to the public 17 23 8 4 8 32 10 67 20 45
2022 None of the above 15 17 18 4 5 37 6 54 15 105
2020 Client contact centre 19 19 28 5 6 18 5 50 14 55
2020 Health care practitioners 20 20 20 10 5 25 0 53 20 20
2020 Federal regulators 22 18 21 5 4 27 4 58 12 510
2020 Compliance, inspection and enforcement 20 22 20 4 3 25 5 60 11 1435
2020 Communications or public affairs 23 22 11 1 1 34 7 77 4 70
2020 Access to information and privacy 0 7 45 0 10 38 0 12 16 10
2020 Science and technology 19 19 17 4 4 30 6 60 13 530
2020 Administration and operations 30 21 16 3 0 22 7 72 4 450
2020 Human resources 31 16 14 2 2 32 4 73 6 210
2020 Financial management 21 23 19 3 2 19 12 64 8 85
2020 Procurement 11 17 16 5 0 46 6 57 11 15
2020 Real property 11 25 17 4 2 33 7 61 10 30
2020 Information management 27 29 16 2 0 22 5 76 3 45
2020 Information technology 33 12 16 1 2 32 5 71 4 125
2020 Internal audit 14 19 16 7 0 39 4 60 13 25
2020 Evaluation 14 20 17 0 0 34 15 67 0 25
2020 Data sciences 21 15 11 4 0 45 4 72 7 30
2020 Policy 13 16 21 8 2 34 6 48 17 145
2020 Project management 17 13 16 10 3 37 3 50 23 65
2020 Other services to the public 12 12 22 4 6 33 10 42 18 50
2020 None of the above 20 18 19 6 2 26 8 58 13 155
2019 Client contact centre 8 27 27 4 5 19 10 50 12 60
2019 Health care practitioners 27 12 25 6 3 18 9 54 13 30
2019 Federal regulators 20 18 26 4 4 22 6 53 11 600
2019 Compliance, inspection and enforcement 16 20 23 4 4 24 8 53 13 1370
2019 Communications or public affairs 20 15 17 3 2 37 6 60 9 85
2019 Access to information and privacy 13 13 25 14 0 27 7 41 22 15
2019 Security 8 8 58 0 0 25 0 22 0 10
2019 Science and technology 18 19 19 4 3 27 9 59 12 620
2019 Administration and operations 22 22 24 4 3 21 4 59 9 475
2019 Human resources 29 18 15 2 3 24 8 70 8 240
2019 Financial management 22 21 24 2 2 23 7 60 6 115
2019 Procurement 19 25 19 0 6 31 0 64 9 15
2019 Real property 18 13 29 4 0 20 16 49 6 35
2019 Material management 20 20 10 10 0 40 0 66 17 10
2019 Information management 23 5 24 0 0 48 0 54 0 55
2019 Information technology 28 16 21 1 0 24 9 67 2 110
2019 Internal audit 11 7 33 4 7 29 10 29 18 25
2019 Evaluation 18 26 18 9 0 26 3 62 13 30
2019 Data sciences 19 19 25 3 0 22 13 57 5 30
2019 Policy 13 11 30 5 3 32 7 40 12 125
2019 Project management 8 19 28 5 14 22 3 36 25 60
2019 Other services to the public 21 21 20 10 2 20 7 57 16 45
2019 None of the above 16 15 22 6 4 29 7 49 16 190

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 31 17 3 17 7 2 59 22 30
2024 Federal regulators 23 33 21 7 8 7 1 61 17 480
2024 Compliance, inspection and enforcement 25 35 17 7 4 11 1 67 13 1080
2024 Communications or public affairs 23 30 18 3 9 11 5 64 15 85
2024 Science and technology 27 32 19 7 5 9 2 66 13 460
2024 Administration and operations 30 35 14 5 3 11 2 75 9 385
2024 Human resources 37 29 16 5 2 10 1 74 8 230
2024 Financial management 28 23 15 2 4 22 5 70 9 85
2024 Procurement 30 33 20 0 0 14 3 76 0 25
2024 Real property 38 22 12 6 0 16 6 77 7 35
2024 Information management 28 42 9 6 0 15 0 83 7 40
2024 Information technology 36 29 14 1 2 17 2 79 4 135
2024 Evaluation 33 21 13 0 7 20 5 73 9 15
2024 Data sciences 30 36 12 6 0 16 0 78 7 25
2024 Policy 19 32 21 7 5 15 1 61 15 140
2024 Project management 31 25 19 8 4 11 1 64 14 70
2024 Other services to the public 19 34 21 8 4 11 3 61 14 35
2024 None of the above 23 23 24 4 6 19 2 57 12 130
2022 Client contact centre 38 36 12 2 2 9 0 82 4 40
2022 Health care practitioners 29 51 15 0 0 6 0 84 0 20
2022 Federal regulators 26 37 16 7 4 10 1 70 12 455
2022 Compliance, inspection and enforcement 28 35 19 6 3 8 1 69 10 1065
2022 Communications or public affairs 25 32 12 8 0 20 3 74 10 65
2022 Science and technology 28 31 17 7 5 10 1 66 14 445
2022 Administration and operations 34 33 14 3 2 12 1 77 7 365
2022 Human resources 41 33 10 3 1 9 3 85 4 225
2022 Financial management 31 36 16 3 0 13 1 78 3 85
2022 Procurement 36 30 14 4 0 10 6 78 5 30
2022 Real property 43 33 12 0 0 12 0 86 0 20
2022 Information management 35 46 7 0 0 13 0 92 0 35
2022 Information technology 33 33 12 1 3 17 3 81 4 115
2022 Data sciences 25 27 15 4 2 26 0 71 9 30
2022 Policy 22 35 15 10 4 14 1 67 16 125
2022 Project management 28 40 10 3 1 17 0 83 5 85
2022 Other services to the public 24 38 14 2 6 12 5 75 9 45
2022 None of the above 24 41 14 3 7 11 1 73 11 105
2020 Client contact centre 26 25 30 3 6 9 2 56 11 55
2020 Health care practitioners 24 52 19 5 0 0 0 76 5 20
2020 Federal regulators 33 33 17 6 4 7 0 71 10 510
2020 Compliance, inspection and enforcement 32 34 20 4 3 7 1 71 8 1435
2020 Communications or public affairs 38 32 11 1 1 16 1 83 3 70
2020 Access to information and privacy 28 45 17 0 10 0 0 72 10 10
2020 Science and technology 34 35 16 4 4 7 1 74 8 530
2020 Administration and operations 47 31 13 2 1 6 1 83 3 450
2020 Human resources 49 33 11 1 2 4 0 85 3 205
2020 Financial management 37 32 11 3 2 12 1 80 7 85
2020 Procurement 40 38 11 0 0 11 0 88 0 15
2020 Real property 26 36 21 4 2 11 0 70 7 30
2020 Information management 49 36 13 0 0 2 0 86 0 45
2020 Information technology 45 24 15 2 2 11 2 79 4 125
2020 Internal audit 33 30 16 7 0 14 0 73 8 25
2020 Evaluation 36 34 17 3 0 10 0 77 4 25
2020 Data sciences 25 39 11 4 0 21 0 82 5 30
2020 Policy 25 33 19 9 2 12 1 66 13 145
2020 Project management 33 28 18 9 2 10 0 68 12 65
2020 Other services to the public 33 29 17 6 6 9 0 68 13 50
2020 None of the above 32 33 17 5 2 10 1 73 8 155
2019 Client contact centre 24 38 25 2 4 5 2 67 6 60
2019 Health care practitioners 39 33 25 0 3 0 0 72 3 30
2019 Federal regulators 34 31 21 4 3 5 1 70 8 605
2019 Compliance, inspection and enforcement 29 34 19 5 3 7 1 70 9 1370
2019 Communications or public affairs 30 29 16 1 3 18 2 74 5 85
2019 Access to information and privacy 19 25 34 14 0 7 0 48 15 15
2019 Security 17 25 58 0 0 0 0 42 0 10
2019 Science and technology 36 32 14 4 4 8 2 76 9 620
2019 Administration and operations 40 32 15 5 3 4 1 76 8 480
2019 Human resources 50 28 11 2 2 7 0 84 5 245
2019 Financial management 31 33 20 3 2 10 1 72 6 115
2019 Procurement 38 25 25 0 0 12 0 72 0 15
2019 Real property 41 29 17 4 0 9 0 77 4 35
2019 Material management 30 39 10 0 10 10 0 77 11 10
2019 Information management 34 32 13 1 0 19 0 82 2 55
2019 Information technology 43 26 16 1 0 13 3 81 1 110
2019 Internal audit 28 35 22 3 4 8 0 69 8 25
2019 Evaluation 38 27 21 6 0 9 0 70 6 30
2019 Data sciences 22 28 25 3 0 18 3 64 4 30
2019 Policy 29 32 21 6 0 9 2 69 7 125
2019 Project management 18 45 12 6 8 11 0 71 16 60
2019 Other services to the public 35 26 26 8 2 2 2 63 10 45
2019 None of the above 29 29 19 6 5 11 2 67 12 190

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 19 81 30
2024 Health care practitioners 21 79 25
2024 Intelligence analysts 28 72 30
2024 Federal regulators 15 85 480
2024 Compliance, inspection and enforcement 15 85 1075
2024 Communications or public affairs 20 80 85
2024 Science and technology 14 86 460
2024 Administration and operations 19 81 385
2024 Human resources 24 76 230
2024 Financial management 15 85 85
2024 Procurement 21 79 25
2024 Real property 6 94 30
2024 Information management 21 79 40
2024 Information technology 17 83 135
2024 Internal audit 11 89 20
2024 Evaluation 9 91 15
2024 Data sciences 16 84 25
2024 Policy 18 82 140
2024 Project management 25 75 70
2024 Other services to the public 15 85 35
2024 None of the above 16 84 130
2022 Client contact centre 12 88 40
2022 Health care practitioners 13 87 20
2022 Federal regulators 12 88 455
2022 Compliance, inspection and enforcement 13 87 1065
2022 Communications or public affairs 12 88 65
2022 Access to information and privacy 0 100 10
2022 Security 0 100 15
2022 Science and technology 11 89 445
2022 Administration and operations 12 88 365
2022 Human resources 11 89 225
2022 Financial management 12 88 85
2022 Procurement 25 75 30
2022 Real property 0 100 20
2022 Information management 8 92 35
2022 Information technology 10 90 115
2022 Internal audit 5 95 15
2022 Evaluation 5 95 20
2022 Data sciences 5 95 30
2022 Policy 7 93 125
2022 Project management 12 88 85
2022 Other services to the public 11 89 45
2022 None of the above 14 86 105
2020 Client contact centre 26 74 55
2020 Health care practitioners 15 85 20
2020 Federal regulators 12 88 500
2020 Compliance, inspection and enforcement 13 87 1430
2020 Communications or public affairs 8 92 70
2020 Access to information and privacy 20 80 10
2020 Science and technology 13 87 535
2020 Administration and operations 14 86 445
2020 Human resources 15 85 205
2020 Financial management 9 91 85
2020 Procurement 11 89 15
2020 Real property 9 91 30
2020 Information management 11 89 45
2020 Information technology 14 86 125
2020 Internal audit 16 84 25
2020 Evaluation 10 90 25
2020 Data sciences 7 93 30
2020 Policy 11 89 145
2020 Project management 23 77 65
2020 Other services to the public 14 86 50
2020 None of the above 13 87 155
2019 Client contact centre 21 79 55
2019 Health care practitioners 12 88 30
2019 Federal regulators 20 80 605
2019 Compliance, inspection and enforcement 17 83 1375
2019 Communications or public affairs 17 83 85
2019 Access to information and privacy 21 79 15
2019 Security 33 67 10
2019 Science and technology 13 87 620
2019 Administration and operations 17 83 480
2019 Human resources 15 85 245
2019 Financial management 18 82 115
2019 Procurement 19 81 15
2019 Real property 6 94 35
2019 Material management 40 60 10
2019 Information management 18 82 55
2019 Information technology 15 85 110
2019 Internal audit 3 97 25
2019 Evaluation 9 91 30
2019 Data sciences 16 84 30
2019 Policy 18 82 130
2019 Project management 32 68 60
2019 Other services to the public 20 80 45
2019 None of the above 16 84 190

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 70 30 70
2024 Compliance, inspection and enforcement 46 54 160
2024 Communications or public affairs 66 34 20
2024 Science and technology 51 49 65
2024 Administration and operations 52 48 75
2024 Human resources 71 29 55
2024 Financial management 33 67 15
2024 Information technology 74 26 25
2024 Policy 71 29 25
2024 Project management 58 42 20
2024 None of the above 44 56 20
2022 Federal regulators 47 53 50
2022 Compliance, inspection and enforcement 53 47 135
2022 Communications or public affairs 31 69 10
2022 Science and technology 66 34 50
2022 Administration and operations 55 45 45
2022 Human resources 57 43 30
2022 Financial management 22 78 10
2022 Information technology 60 40 15
2022 Project management 45 55 10
2022 None of the above 59 41 20
2020 Client contact centre 36 64 15
2020 Federal regulators 48 52 60
2020 Compliance, inspection and enforcement 38 62 190
2020 Science and technology 46 54 70
2020 Administration and operations 46 54 60
2020 Human resources 56 44 30
2020 Information technology 43 57 15
2020 Policy 29 71 15
2020 Project management 39 61 15
2020 None of the above 46 54 20

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 59 41 70
2024 Compliance, inspection and enforcement 72 28 160
2024 Communications or public affairs 73 27 20
2024 Science and technology 72 28 65
2024 Administration and operations 62 38 75
2024 Human resources 62 38 55
2024 Financial management 43 57 15
2024 Information technology 59 41 25
2024 Policy 39 61 25
2024 Project management 68 32 20
2024 None of the above 46 54 20
2022 Federal regulators 63 37 50
2022 Compliance, inspection and enforcement 72 28 135
2022 Communications or public affairs 61 39 10
2022 Science and technology 72 28 50
2022 Administration and operations 82 18 45
2022 Human resources 89 11 30
2022 Financial management 68 32 10
2022 Information technology 80 20 15
2022 Project management 64 36 10
2022 None of the above 56 44 20
2020 Client contact centre 77 23 15
2020 Federal regulators 85 15 60
2020 Compliance, inspection and enforcement 74 26 190
2020 Science and technology 85 15 70
2020 Administration and operations 79 21 60
2020 Human resources 85 15 30
2020 Information technology 60 40 15
2020 Policy 88 12 15
2020 Project management 74 26 15
2020 None of the above 78 22 20
2019 Client contact centre 76 24 10
2019 Federal regulators 86 14 120
2019 Compliance, inspection and enforcement 80 20 230
2019 Communications or public affairs 94 6 15
2019 Science and technology 77 23 80
2019 Administration and operations 90 10 85
2019 Human resources 95 5 35
2019 Financial management 76 24 20
2019 Information management 76 24 10
2019 Information technology 78 22 20
2019 Policy 77 23 25
2019 Project management 88 12 20
2019 None of the above 85 15 30

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 37 30 6 12 15 0 0 67 27 40
2024 Compliance, inspection and enforcement 43 32 8 9 5 2 0 77 15 115
2024 Communications or public affairs 24 44 23 8 0 0 0 68 8 15
2024 Science and technology 45 34 6 5 11 0 0 78 16 50
2024 Administration and operations 31 50 4 15 0 0 0 81 15 45
2024 Human resources 49 26 8 10 7 0 0 75 17 35
2024 Information technology 59 20 0 15 6 0 0 79 21 15
2024 Policy 30 9 0 18 42 0 0 39 61 10
2024 Project management 46 54 0 0 0 0 0 100 0 15
2024 None of the above 50 20 30 0 0 0 0 70 0 10
2022 Federal regulators 34 36 12 12 7 0 0 69 19 35
2022 Compliance, inspection and enforcement 44 37 7 9 2 1 0 82 12 100
2022 Science and technology 72 17 5 2 0 3 0 93 2 35
2022 Administration and operations 45 30 8 17 0 0 0 76 17 40
2022 Human resources 50 45 5 0 0 0 0 95 0 25
2022 Information technology 52 40 8 0 0 0 0 92 0 10
2022 None of the above 41 38 13 9 0 0 0 78 9 10
2020 Client contact centre 44 47 0 9 0 0 0 91 9 10
2020 Federal regulators 40 49 6 2 4 0 0 88 6 50
2020 Compliance, inspection and enforcement 45 34 13 4 4 0 0 79 8 140
2020 Science and technology 52 26 11 3 5 0 2 80 8 60
2020 Administration and operations 55 18 16 8 2 0 0 73 10 45
2020 Human resources 49 37 8 7 0 0 0 85 7 25
2020 Information technology 45 37 18 0 0 0 0 82 0 10
2020 Policy 53 27 7 7 7 0 0 80 13 15
2020 Project management 53 30 0 18 0 0 0 82 18 10
2020 None of the above 55 36 4 0 5 0 0 91 5 15
2019 Federal regulators 53 29 5 6 5 0 2 84 11 100
2019 Compliance, inspection and enforcement 40 36 11 8 4 1 1 77 12 180
2019 Communications or public affairs 50 36 0 7 7 0 0 86 14 15
2019 Science and technology 53 31 7 8 2 0 0 84 10 60
2019 Administration and operations 58 26 9 5 1 0 0 84 7 75
2019 Human resources 59 26 7 3 3 3 0 87 6 35
2019 Financial management 50 31 6 6 6 0 0 81 12 15
2019 Information technology 58 29 0 8 6 0 0 87 13 15
2019 Policy 74 21 0 0 0 5 0 100 0 20
2019 Project management 65 12 18 0 6 0 0 76 6 15
2019 None of the above 26 38 8 13 15 0 0 64 28 25

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 24 11 17 7 0 2 65 24 30
2024 Health care practitioners 27 38 24 8 0 3 0 68 8 25
2024 Intelligence analysts 44 26 10 14 0 0 7 75 15 30
2024 Federal regulators 36 33 11 8 6 4 2 73 15 480
2024 Compliance, inspection and enforcement 35 35 11 8 4 4 3 76 13 1080
2024 Communications or public affairs 47 32 6 10 2 2 1 82 13 85
2024 Science and technology 40 34 9 7 4 3 3 79 12 460
2024 Administration and operations 43 29 13 8 3 2 2 75 11 385
2024 Human resources 57 26 6 6 4 1 1 84 10 230
2024 Financial management 38 29 10 11 7 6 0 71 19 85
2024 Procurement 67 27 3 0 0 0 3 97 0 25
2024 Real property 47 35 13 5 0 0 0 83 5 35
2024 Information management 58 30 5 0 2 3 2 93 2 40
2024 Information technology 49 29 6 5 2 5 3 86 8 135
2024 Internal audit 47 49 4 0 0 0 0 96 0 20
2024 Evaluation 31 27 18 0 7 10 6 70 8 15
2024 Data sciences 62 28 10 0 0 0 0 90 0 25
2024 Policy 46 22 8 14 3 4 4 73 18 140
2024 Project management 45 29 10 7 4 2 4 78 12 70
2024 Other services to the public 41 35 4 10 8 3 0 77 18 35
2024 None of the above 41 30 9 4 6 5 5 78 11 130
2022 Client contact centre 54 26 4 10 0 0 5 84 11 40
2022 Health care practitioners 24 51 11 9 6 0 0 74 15 20
2022 Federal regulators 40 34 9 8 3 5 2 79 11 455
2022 Compliance, inspection and enforcement 36 36 10 6 4 5 3 78 10 1065
2022 Communications or public affairs 39 32 14 8 3 4 1 74 11 65
2022 Access to information and privacy 35 9 20 15 0 12 9 56 18 10
2022 Security 49 30 0 0 0 14 7 100 0 15
2022 Science and technology 37 34 9 8 3 3 5 77 13 445
2022 Administration and operations 50 29 8 5 2 2 4 85 7 365
2022 Human resources 66 24 3 2 1 2 2 94 4 225
2022 Financial management 48 30 9 9 0 2 3 81 9 85
2022 Procurement 48 25 8 0 4 0 16 86 5 30
2022 Real property 34 40 15 5 0 0 5 79 5 20
2022 Information management 46 30 12 0 0 2 10 87 0 35
2022 Information technology 48 32 10 4 0 4 2 85 5 115
2022 Internal audit 36 50 0 0 0 0 13 100 0 15
2022 Evaluation 53 27 0 5 11 5 0 84 16 20
2022 Data sciences 39 29 7 0 2 19 3 88 3 30
2022 Policy 43 34 9 6 2 3 3 82 8 125
2022 Project management 56 25 7 7 2 1 2 84 9 85
2022 Other services to the public 45 27 17 0 4 4 3 78 4 45
2022 None of the above 31 37 10 7 4 7 4 76 13 105
2020 Client contact centre 37 39 11 8 3 2 0 78 11 55
2020 Health care practitioners 30 60 10 0 0 0 0 90 0 20
2020 Federal regulators 42 31 11 6 2 3 4 79 10 510
2020 Compliance, inspection and enforcement 37 38 12 5 3 3 2 79 9 1435
2020 Communications or public affairs 62 24 3 1 1 1 8 94 3 70
2020 Access to information and privacy 48 25 0 0 17 10 0 81 19 10
2020 Science and technology 40 35 12 5 3 3 3 79 8 535
2020 Administration and operations 59 26 8 4 2 1 1 86 6 450
2020 Human resources 68 21 5 2 2 2 1 91 4 205
2020 Financial management 47 32 8 6 1 1 5 84 7 85
2020 Procurement 38 38 0 5 0 19 0 94 6 15
2020 Real property 70 22 2 5 0 0 0 93 5 30
2020 Information management 44 37 14 2 0 0 2 83 2 45
2020 Information technology 55 31 5 2 1 2 4 92 3 125
2020 Internal audit 53 29 4 4 0 0 11 92 4 25
2020 Evaluation 63 24 3 0 3 0 7 93 4 25
2020 Data sciences 57 29 7 0 0 4 4 92 0 30
2020 Policy 50 25 10 8 2 2 3 79 10 145
2020 Project management 58 22 11 4 1 0 3 83 6 65
2020 Other services to the public 27 38 6 8 6 8 8 77 17 50
2020 None of the above 44 26 13 5 8 2 2 73 13 155
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 34 6 8 9 0 2 76 18 30
2024 Health care practitioners 42 33 12 9 4 0 0 75 13 25
2024 Intelligence analysts 67 23 3 7 0 0 0 90 7 30
2024 Federal regulators 46 32 8 6 6 1 0 79 13 480
2024 Compliance, inspection and enforcement 48 33 8 6 5 1 0 81 11 1080
2024 Communications or public affairs 60 28 3 3 6 0 0 88 9 85
2024 Science and technology 52 31 7 4 4 1 1 84 9 460
2024 Administration and operations 56 24 9 6 3 1 1 81 10 385
2024 Human resources 65 19 6 3 5 1 1 86 8 230
2024 Financial management 46 38 9 2 5 0 0 84 8 85
2024 Procurement 52 43 4 0 0 0 0 96 0 25
2024 Real property 53 24 7 14 2 0 0 77 16 35
2024 Information management 61 28 3 6 3 0 0 89 9 40
2024 Information technology 60 21 5 6 5 2 1 84 11 135
2024 Internal audit 78 19 4 0 0 0 0 96 0 20
2024 Evaluation 48 40 0 0 7 5 0 93 7 15
2024 Data sciences 80 16 3 0 0 0 0 97 0 25
2024 Policy 58 32 1 6 5 0 0 89 10 140
2024 Project management 69 22 2 3 4 0 0 91 7 70
2024 Other services to the public 48 32 3 3 15 0 0 80 18 35
2024 None of the above 47 24 10 6 8 4 2 76 14 130
2022 Client contact centre 59 16 5 3 12 0 4 78 17 40
2022 Health care practitioners 60 19 5 6 5 0 6 83 12 20
2022 Federal regulators 46 33 7 7 6 2 0 80 13 455
2022 Compliance, inspection and enforcement 47 34 8 6 4 1 0 82 10 1070
2022 Communications or public affairs 54 27 9 6 2 1 0 82 9 65
2022 Access to information and privacy 54 46 0 0 0 0 0 100 0 10
2022 Security 69 31 0 0 0 0 0 100 0 15
2022 Science and technology 47 32 6 6 7 1 0 80 13 445
2022 Administration and operations 54 31 7 2 5 1 1 87 7 365
2022 Human resources 75 17 3 2 2 1 1 93 3 225
2022 Financial management 48 28 11 9 3 1 0 77 12 85
2022 Procurement 62 19 16 0 0 0 4 84 0 30
2022 Real property 39 33 4 8 16 0 0 72 24 20
2022 Information management 72 19 6 3 0 0 0 91 3 35
2022 Information technology 60 19 13 4 4 0 0 79 9 115
2022 Internal audit 56 44 0 0 0 0 0 100 0 15
2022 Evaluation 67 15 7 0 11 0 0 83 11 20
2022 Data sciences 67 25 6 0 2 0 0 92 2 30
2022 Policy 57 23 8 10 2 0 0 80 12 125
2022 Project management 64 22 8 3 3 0 0 86 7 85
2022 Other services to the public 56 28 8 2 6 0 0 84 8 45
2022 None of the above 45 35 2 8 8 1 0 81 16 105
2020 Client contact centre 31 34 20 11 4 0 0 65 15 55
2020 Health care practitioners 47 32 11 5 5 0 0 79 11 20
2020 Federal regulators 49 33 6 7 5 0 0 82 12 505
2020 Compliance, inspection and enforcement 45 32 9 7 5 1 0 78 13 1430
2020 Communications or public affairs 70 21 4 1 1 3 0 93 3 70
2020 Access to information and privacy 58 17 7 17 0 0 0 75 17 10
2020 Science and technology 46 34 8 7 4 1 0 81 11 535
2020 Administration and operations 62 23 8 3 3 1 0 86 6 450
2020 Human resources 66 20 6 4 2 0 1 88 6 210
2020 Financial management 51 24 14 7 3 0 0 76 10 85
2020 Procurement 57 32 5 0 6 0 0 89 6 15
2020 Real property 56 26 10 6 2 0 0 81 9 30
2020 Information management 50 38 7 2 2 0 0 89 5 40
2020 Information technology 56 29 5 5 3 1 0 86 9 125
2020 Internal audit 55 30 4 11 0 0 0 85 11 25
2020 Evaluation 44 42 10 0 3 0 0 86 3 25
2020 Data sciences 58 18 4 12 4 4 0 79 17 25
2020 Policy 53 27 9 7 3 1 0 81 10 145
2020 Project management 55 24 9 9 3 0 0 79 12 65
2020 Other services to the public 29 38 11 8 9 4 2 71 17 50
2020 None of the above 51 26 9 6 6 1 0 78 13 150

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 9 8 5 29 10 30 56 31 30
2024 Health care practitioners 0 8 8 12 37 0 35 75 13 25
2024 Intelligence analysts 0 3 11 14 35 7 30 78 5 30
2024 Federal regulators 8 10 11 9 35 7 20 61 25 480
2024 Compliance, inspection and enforcement 5 7 15 8 37 7 22 63 17 1075
2024 Communications or public affairs 0 6 15 4 27 7 42 59 11 85
2024 Science and technology 4 5 10 11 39 5 25 71 14 460
2024 Administration and operations 4 6 11 6 35 5 34 66 16 385
2024 Human resources 3 4 11 6 44 6 26 74 11 230
2024 Financial management 2 4 8 5 43 7 31 78 10 85
2024 Procurement 0 0 23 7 45 0 25 69 0 25
2024 Real property 0 3 5 10 42 9 31 88 5 35
2024 Information management 6 5 4 2 42 5 35 75 18 40
2024 Information technology 4 4 9 5 41 7 29 73 13 135
2024 Internal audit 0 11 9 3 67 4 7 78 12 20
2024 Evaluation 0 12 18 5 27 9 28 52 19 15
2024 Data sciences 7 10 3 10 47 0 23 75 22 25
2024 Policy 3 4 11 17 42 6 17 76 10 140
2024 Project management 5 4 18 10 31 4 28 60 13 70
2024 Other services to the public 6 10 21 3 26 12 21 44 25 35
2024 None of the above 2 7 15 5 35 5 30 63 13 130
2022 Client contact centre 4 4 15 4 27 2 45 57 15 40
2022 Health care practitioners 0 0 11 10 56 0 23 86 0 20
2022 Federal regulators 5 10 14 8 40 6 17 62 19 455
2022 Compliance, inspection and enforcement 5 7 14 10 37 6 20 64 17 1065
2022 Communications or public affairs 0 3 9 7 42 10 29 81 5 65
2022 Access to information and privacy 0 0 10 0 33 22 35 77 0 10
2022 Security 0 6 15 7 38 20 13 68 9 15
2022 Science and technology 5 7 11 9 40 5 23 68 16 445
2022 Administration and operations 3 4 14 6 39 6 27 67 12 365
2022 Human resources 1 4 9 6 44 3 32 78 8 220
2022 Financial management 4 11 8 6 36 4 31 65 22 85
2022 Procurement 3 4 16 4 41 0 32 66 10 30
2022 Real property 0 0 23 0 38 5 35 62 0 20
2022 Information management 0 4 9 3 25 12 47 67 11 35
2022 Information technology 2 3 13 6 43 10 23 74 7 115
2022 Internal audit 0 6 33 19 36 0 6 59 6 15
2022 Evaluation 0 13 5 11 47 12 13 76 17 20
2022 Data sciences 2 2 8 11 52 0 24 84 6 30
2022 Policy 4 8 15 8 41 6 19 65 15 125
2022 Project management 3 5 10 9 38 4 31 72 12 85
2022 Other services to the public 6 3 9 7 36 11 28 70 15 45
2022 None of the above 7 9 9 6 31 8 30 59 26 105

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 28 9 12 17 10 0 59 31 30
2024 Health care practitioners 14 59 23 0 0 4 0 76 0 25
2024 Intelligence analysts 22 49 11 14 3 0 0 72 18 30
2024 Federal regulators 22 43 18 8 7 2 1 66 15 480
2024 Compliance, inspection and enforcement 26 42 18 6 5 2 0 70 12 1080
2024 Communications or public affairs 34 40 13 11 2 0 0 74 14 85
2024 Science and technology 22 44 15 9 8 2 0 68 17 460
2024 Administration and operations 30 43 15 7 5 1 0 74 11 385
2024 Human resources 36 39 9 10 5 1 0 76 15 230
2024 Financial management 32 38 12 7 8 3 0 72 15 85
2024 Procurement 21 47 16 9 8 0 0 68 16 25
2024 Real property 31 22 27 8 10 2 0 54 18 35
2024 Information management 35 54 8 3 0 0 0 89 3 40
2024 Information technology 32 37 19 6 3 4 0 71 9 135
2024 Internal audit 33 28 24 0 15 0 0 61 15 20
2024 Evaluation 16 46 22 0 16 0 0 62 16 15
2024 Data sciences 15 61 13 10 0 0 0 76 10 25
2024 Policy 16 37 20 13 9 5 0 56 24 140
2024 Project management 27 44 16 7 5 1 0 72 12 70
2024 Other services to the public 28 48 14 3 5 2 0 78 8 35
2024 None of the above 18 42 19 8 7 5 1 64 16 130
2022 Client contact centre 43 37 9 4 0 5 2 86 4 40
2022 Health care practitioners 29 44 27 0 0 0 0 73 0 20
2022 Federal regulators 27 47 13 7 3 2 0 75 11 455
2022 Compliance, inspection and enforcement 27 45 15 8 3 2 0 74 12 1065
2022 Communications or public affairs 30 43 15 8 0 2 2 76 8 65
2022 Access to information and privacy 33 67 0 0 0 0 0 100 0 10
2022 Security 21 39 19 7 7 7 0 65 15 15
2022 Science and technology 24 47 15 7 6 1 0 72 14 445
2022 Administration and operations 38 43 9 6 2 2 0 82 8 365
2022 Human resources 42 45 8 4 0 0 0 87 5 225
2022 Financial management 36 32 24 2 5 1 0 68 8 85
2022 Procurement 18 54 10 7 0 8 3 81 8 30
2022 Real property 50 22 17 0 11 0 0 72 11 20
2022 Information management 42 53 0 0 2 2 0 98 2 35
2022 Information technology 36 45 7 5 5 1 0 82 11 115
2022 Internal audit 20 62 12 6 0 0 0 82 6 15
2022 Evaluation 36 35 5 6 5 13 0 81 13 20
2022 Data sciences 29 34 12 6 6 13 0 72 14 30
2022 Policy 28 44 11 9 8 1 0 72 17 125
2022 Project management 32 41 10 9 5 3 0 75 15 85
2022 Other services to the public 22 44 19 6 5 4 0 69 11 45
2022 None of the above 25 45 15 9 4 1 0 72 13 105
2020 Client contact centre 32 49 11 4 2 2 0 83 6 55
2020 Health care practitioners 33 52 5 0 10 0 0 86 10 20
2020 Federal regulators 41 46 8 4 1 0 0 87 5 505
2020 Compliance, inspection and enforcement 38 45 11 4 1 1 0 84 5 1435
2020 Communications or public affairs 52 33 8 5 0 1 0 87 5 70
2020 Access to information and privacy 72 17 10 0 0 0 0 90 0 10
2020 Science and technology 36 44 13 5 2 1 0 80 7 535
2020 Administration and operations 57 34 6 2 0 1 0 92 2 445
2020 Human resources 64 29 6 1 1 0 0 92 2 205
2020 Financial management 55 28 7 6 2 2 0 85 8 85
2020 Procurement 40 49 11 0 0 0 0 89 0 15
2020 Real property 53 34 6 2 0 4 0 91 3 30
2020 Information management 47 44 7 0 0 2 0 93 0 45
2020 Information technology 48 31 13 1 1 6 0 84 1 125
2020 Internal audit 25 64 7 4 0 0 0 89 4 25
2020 Evaluation 37 49 7 3 0 3 0 89 4 25
2020 Data sciences 35 44 11 7 0 4 0 82 7 30
2020 Policy 37 46 6 7 3 1 0 83 11 140
2020 Project management 43 48 6 3 0 0 0 91 3 65
2020 Other services to the public 40 35 14 6 3 2 0 77 9 50
2020 None of the above 50 29 10 3 5 3 0 82 8 155
2019 Client contact centre 27 32 29 7 5 0 0 59 12 60
2019 Health care practitioners 18 61 12 6 3 0 0 79 9 30
2019 Federal regulators 35 43 11 6 4 1 0 78 10 600
2019 Compliance, inspection and enforcement 26 44 18 8 3 1 0 71 10 1365
2019 Communications or public affairs 49 37 10 1 3 0 0 86 4 85
2019 Access to information and privacy 41 39 13 0 7 0 0 80 7 15
2019 Security 17 58 25 0 0 0 0 75 0 10
2019 Science and technology 33 41 13 8 2 1 1 76 11 620
2019 Administration and operations 39 41 12 5 3 1 0 81 8 475
2019 Human resources 56 30 6 5 2 1 0 87 6 240
2019 Financial management 35 39 17 5 2 3 0 76 7 115
2019 Procurement 25 50 19 6 0 0 0 75 6 15
2019 Real property 39 39 11 0 7 0 4 81 8 35
2019 Material management 40 39 0 20 0 0 0 80 20 10
2019 Information management 33 44 11 2 1 8 0 84 4 55
2019 Information technology 34 35 17 3 4 6 0 74 8 110
2019 Internal audit 26 46 21 3 0 4 0 75 4 25
2019 Evaluation 27 43 18 3 6 3 0 72 9 30
2019 Data sciences 16 50 22 6 0 6 0 70 7 30
2019 Policy 25 48 19 5 2 1 0 74 8 125
2019 Project management 29 48 10 9 4 0 0 77 13 60
2019 Other services to the public 27 39 24 2 2 6 0 70 4 45
2019 None of the above 30 35 17 8 3 7 0 70 11 190

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Client contact centre 4 20 36 30 10 30
2024 Health care practitioners 11 40 46 4 0 25
2024 Intelligence analysts 10 10 50 31 0 30
2024 Federal regulators 9 25 37 19 10 480
2024 Compliance, inspection and enforcement 11 26 37 20 6 1080
2024 Communications or public affairs 6 22 34 28 11 85
2024 Science and technology 10 24 35 20 10 460
2024 Administration and operations 9 27 34 22 7 385
2024 Human resources 9 24 41 20 6 230
2024 Financial management 8 27 39 18 8 85
2024 Procurement 0 38 30 24 8 25
2024 Real property 14 23 33 21 10 35
2024 Information management 2 27 38 23 10 40
2024 Information technology 13 27 28 20 13 135
2024 Internal audit 26 20 47 7 0 20
2024 Evaluation 5 22 35 22 16 15
2024 Data sciences 13 15 49 20 4 25
2024 Policy 6 25 31 29 10 140
2024 Project management 11 21 38 19 12 70
2024 Other services to the public 17 19 33 25 6 35
2024 None of the above 7 25 41 21 6 130
2022 Client contact centre 26 36 28 7 2 40
2022 Health care practitioners 11 22 52 15 0 20
2022 Federal regulators 12 22 38 21 7 455
2022 Compliance, inspection and enforcement 11 28 39 18 4 1070
2022 Communications or public affairs 5 38 25 18 14 65
2022 Access to information and privacy 0 56 8 17 19 10
2022 Security 7 45 29 19 0 15
2022 Science and technology 8 23 40 20 9 445
2022 Administration and operations 12 26 36 21 5 365
2022 Human resources 12 39 35 11 3 225
2022 Financial management 11 29 39 20 2 85
2022 Procurement 8 32 35 16 9 30
2022 Real property 11 51 20 9 9 20
2022 Information management 7 37 38 9 9 35
2022 Information technology 6 31 37 19 7 115
2022 Internal audit 6 7 81 6 0 15
2022 Evaluation 17 36 37 10 0 20
2022 Data sciences 27 27 23 18 5 30
2022 Policy 5 25 41 23 7 125
2022 Project management 7 28 29 25 11 85
2022 Other services to the public 19 28 33 20 0 45
2022 None of the above 15 19 40 17 9 105

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 19 8 16 7 0 0 69 23 30
2024 Health care practitioners 40 34 9 0 13 4 0 77 13 25
2024 Intelligence analysts 71 22 7 0 0 0 0 93 0 30
2024 Federal regulators 47 28 11 7 4 2 1 77 12 480
2024 Compliance, inspection and enforcement 44 31 13 5 3 2 1 77 9 1075
2024 Communications or public affairs 63 26 4 2 5 0 0 89 7 85
2024 Science and technology 49 27 12 4 3 3 1 79 8 460
2024 Administration and operations 59 26 9 1 2 2 1 88 3 385
2024 Human resources 69 17 6 3 3 1 1 88 6 230
2024 Financial management 55 28 4 2 6 4 0 86 9 85
2024 Procurement 50 42 8 0 0 0 0 92 0 25
2024 Real property 61 14 12 2 7 3 0 77 10 35
2024 Information management 65 24 6 6 0 0 0 89 6 40
2024 Information technology 61 21 4 7 3 4 1 86 10 135
2024 Internal audit 92 8 0 0 0 0 0 100 0 20
2024 Evaluation 55 27 6 0 7 5 0 87 7 15
2024 Data sciences 76 20 3 0 0 0 0 97 0 25
2024 Policy 60 25 8 3 3 2 0 86 6 140
2024 Project management 58 33 5 1 3 0 0 91 4 70
2024 Other services to the public 41 27 14 7 5 3 3 72 13 35
2024 None of the above 47 25 11 6 3 6 2 79 10 130
2022 Client contact centre 49 23 14 10 0 2 2 75 10 40
2022 Health care practitioners 44 28 17 6 0 6 0 76 6 20
2022 Federal regulators 48 31 9 5 4 3 0 81 9 455
2022 Compliance, inspection and enforcement 44 31 14 5 3 3 1 78 8 1070
2022 Communications or public affairs 53 33 8 1 2 3 0 88 3 65
2022 Access to information and privacy 66 34 0 0 0 0 0 100 0 10
2022 Security 63 37 0 0 0 0 0 100 0 15
2022 Science and technology 47 28 11 7 5 4 0 77 12 445
2022 Administration and operations 55 27 9 2 3 3 1 85 5 365
2022 Human resources 74 19 5 1 0 0 1 94 1 225
2022 Financial management 49 31 11 1 1 6 0 85 3 85
2022 Procurement 60 21 11 4 0 4 0 85 4 30
2022 Real property 59 18 14 0 10 0 0 77 10 20
2022 Information management 68 27 3 3 0 0 0 95 3 35
2022 Information technology 54 26 14 2 1 2 1 82 3 115
2022 Internal audit 62 38 0 0 0 0 0 100 0 15
2022 Evaluation 67 15 7 0 11 0 0 83 11 20
2022 Data sciences 60 34 2 4 0 0 0 94 4 30
2022 Policy 50 30 7 11 1 1 0 81 12 125
2022 Project management 62 20 9 5 2 1 0 83 8 85
2022 Other services to the public 51 26 9 4 0 9 0 85 4 45
2022 None of the above 40 38 8 5 4 3 1 82 10 105
2020 Client contact centre 35 34 22 3 4 2 0 70 8 55
2020 Health care practitioners 24 43 19 5 9 0 0 67 14 20
2020 Federal regulators 46 30 12 4 5 2 1 78 9 505
2020 Compliance, inspection and enforcement 41 31 14 5 4 3 1 76 9 1430
2020 Communications or public affairs 65 26 5 1 1 1 0 92 3 70
2020 Access to information and privacy 83 0 0 17 0 0 0 83 17 10
2020 Science and technology 42 32 13 7 3 3 0 76 10 535
2020 Administration and operations 65 20 10 2 1 1 0 87 3 445
2020 Human resources 63 22 7 3 2 1 1 88 5 205
2020 Financial management 47 31 12 5 3 0 2 80 8 85
2020 Procurement 51 32 11 0 6 0 0 84 6 15
2020 Real property 52 32 10 0 2 4 0 87 3 30
2020 Information management 58 31 11 0 0 0 0 89 0 45
2020 Information technology 56 25 12 1 1 4 1 85 2 125
2020 Internal audit 57 36 4 4 0 0 0 93 4 25
2020 Evaluation 59 24 10 0 0 7 0 89 0 25
2020 Data sciences 56 18 8 4 0 11 4 86 4 30
2020 Policy 51 26 13 3 4 1 1 79 8 145
2020 Project management 53 31 6 4 4 2 0 85 9 65
2020 Other services to the public 43 24 16 6 4 8 0 72 11 50
2020 None of the above 52 21 19 3 3 3 0 74 6 155

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 22 7 16 7 2 2 69 24 30
2024 Health care practitioners 38 23 27 4 8 0 0 61 12 25
2024 Intelligence analysts 41 43 3 10 3 0 0 84 12 30
2024 Federal regulators 38 28 10 12 11 1 1 67 23 480
2024 Compliance, inspection and enforcement 40 28 11 10 8 2 0 70 19 1075
2024 Communications or public affairs 59 23 6 6 7 0 0 82 12 85
2024 Science and technology 42 26 10 11 9 1 1 69 21 460
2024 Administration and operations 50 24 9 10 5 1 0 75 16 385
2024 Human resources 58 20 6 8 6 1 1 81 13 230
2024 Financial management 43 28 10 7 11 1 0 72 18 85
2024 Procurement 45 43 8 4 0 0 0 88 4 25
2024 Real property 51 16 18 11 5 0 0 67 16 35
2024 Information management 52 29 9 5 6 0 0 81 11 40
2024 Information technology 50 22 9 8 7 4 1 75 15 135
2024 Internal audit 67 14 4 15 0 0 0 81 15 20
2024 Evaluation 48 18 5 17 7 5 0 70 25 15
2024 Data sciences 76 13 7 0 3 0 0 90 3 25
2024 Policy 46 33 5 10 5 2 0 79 16 140
2024 Project management 54 28 2 8 6 0 0 83 15 70
2024 Other services to the public 35 33 8 3 20 0 0 69 23 35
2024 None of the above 41 22 11 10 10 4 3 67 22 130
2022 Client contact centre 52 18 11 9 8 0 2 71 18 40
2022 Health care practitioners 45 22 0 28 5 0 0 67 33 20
2022 Federal regulators 40 27 12 10 8 2 0 69 19 455
2022 Compliance, inspection and enforcement 37 30 12 11 8 2 0 68 20 1070
2022 Communications or public affairs 50 29 8 5 8 1 0 79 12 65
2022 Access to information and privacy 54 31 15 0 0 0 0 85 0 10
2022 Security 56 37 7 0 0 0 0 93 0 15
2022 Science and technology 39 28 8 12 11 2 0 68 24 445
2022 Administration and operations 50 27 7 6 7 2 0 79 13 365
2022 Human resources 67 15 7 6 2 2 1 85 8 225
2022 Financial management 39 34 11 8 4 4 0 76 12 85
2022 Procurement 55 18 11 9 4 0 4 75 13 30
2022 Real property 39 24 4 23 10 0 0 63 33 20
2022 Information management 57 29 3 5 6 0 0 87 11 35
2022 Information technology 50 19 14 9 7 1 0 70 16 115
2022 Internal audit 43 29 0 28 0 0 0 72 28 15
2022 Evaluation 56 22 7 5 11 0 0 78 15 20
2022 Data sciences 49 35 9 0 7 0 0 84 7 30
2022 Policy 43 20 7 17 13 0 0 63 30 125
2022 Project management 55 23 8 6 8 0 0 78 14 85
2022 Other services to the public 48 23 16 6 6 0 0 71 12 45
2022 None of the above 35 27 13 7 16 2 0 64 23 105
2020 Client contact centre 26 31 25 11 6 0 0 58 17 55
2020 Health care practitioners 24 48 9 9 9 0 0 72 19 20
2020 Federal regulators 37 29 13 11 9 0 0 67 20 510
2020 Compliance, inspection and enforcement 33 31 14 11 9 1 0 65 20 1435
2020 Communications or public affairs 55 30 4 5 5 1 0 85 11 70
2020 Access to information and privacy 55 17 10 0 17 0 0 72 17 10
2020 Science and technology 34 34 10 12 9 1 0 69 22 535
2020 Administration and operations 52 25 10 7 4 1 1 79 11 445
2020 Human resources 52 25 5 10 5 0 2 79 15 210
2020 Financial management 43 24 13 16 3 0 1 67 20 85
2020 Procurement 57 27 5 5 6 0 0 84 11 15
2020 Real property 47 32 10 6 4 0 0 79 10 30
2020 Information management 45 35 7 13 0 0 0 80 13 45
2020 Information technology 51 27 6 8 5 2 0 80 13 125
2020 Internal audit 25 48 8 11 7 0 0 74 18 25
2020 Evaluation 37 35 14 7 7 0 0 73 14 25
2020 Data sciences 52 18 7 7 12 4 0 73 20 30
2020 Policy 41 30 14 6 9 0 1 71 15 145
2020 Project management 44 23 8 11 12 2 0 69 23 65
2020 Other services to the public 33 23 15 6 15 10 0 61 22 50
2020 None of the above 40 24 19 10 7 1 0 64 17 150

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 36 5 23 21 6 0 49 46 30
2024 Health care practitioners 15 61 4 20 0 0 0 76 20 25
2024 Intelligence analysts 22 40 10 20 4 3 0 64 25 30
2024 Federal regulators 17 35 14 16 16 2 0 53 33 480
2024 Compliance, inspection and enforcement 17 40 17 14 10 1 0 58 25 1075
2024 Communications or public affairs 20 41 14 13 11 0 0 61 25 85
2024 Science and technology 20 36 15 15 13 2 0 57 29 460
2024 Administration and operations 27 37 14 14 6 2 0 65 21 385
2024 Human resources 32 39 9 12 6 1 0 72 19 230
2024 Financial management 29 32 15 12 12 0 0 61 23 85
2024 Procurement 34 45 9 4 4 4 0 83 8 25
2024 Real property 18 41 18 5 18 0 0 59 23 35
2024 Information management 27 38 10 10 13 2 0 67 23 40
2024 Information technology 34 34 9 13 8 2 0 69 22 135
2024 Internal audit 33 44 20 3 0 0 0 76 3 20
2024 Evaluation 22 38 0 19 21 0 0 60 40 15
2024 Data sciences 16 55 3 20 7 0 0 71 26 25
2024 Policy 19 32 12 18 17 2 0 52 36 140
2024 Project management 14 46 9 25 7 0 0 60 31 70
2024 Other services to the public 28 25 12 13 19 3 0 55 33 35
2024 None of the above 18 32 21 14 12 1 2 52 26 130
2022 Client contact centre 32 38 9 6 6 7 2 77 13 40
2022 Health care practitioners 19 61 11 4 6 0 0 80 10 20
2022 Federal regulators 21 42 15 12 8 1 0 64 20 455
2022 Compliance, inspection and enforcement 23 41 17 11 6 1 0 65 18 1065
2022 Communications or public affairs 28 44 8 9 10 0 0 72 20 65
2022 Access to information and privacy 21 52 16 0 10 0 0 74 10 10
2022 Security 7 86 7 0 0 0 0 93 0 15
2022 Science and technology 21 40 12 14 10 1 0 63 25 445
2022 Administration and operations 32 37 15 10 4 2 0 70 15 365
2022 Human resources 50 35 9 4 1 1 0 86 5 225
2022 Financial management 31 32 22 9 4 3 0 65 13 85
2022 Procurement 24 42 18 13 0 4 0 69 13 30
2022 Real property 11 71 9 4 5 0 0 81 10 20
2022 Information management 38 46 11 3 2 0 0 84 5 35
2022 Information technology 28 43 15 6 8 1 0 71 14 115
2022 Internal audit 44 50 6 0 0 0 0 94 0 15
2022 Evaluation 26 52 12 5 5 0 0 78 10 20
2022 Data sciences 47 35 11 2 5 0 0 82 7 30
2022 Policy 24 41 15 11 8 2 0 65 19 125
2022 Project management 22 40 18 13 7 0 0 62 20 85
2022 Other services to the public 23 45 10 12 8 2 0 69 20 45
2022 None of the above 21 47 15 10 4 2 1 70 14 105
2020 Client contact centre 29 25 23 9 12 2 0 55 22 55
2020 Health care practitioners 24 48 5 24 0 0 0 71 24 20
2020 Federal regulators 33 32 18 10 6 1 0 66 16 510
2020 Compliance, inspection and enforcement 27 36 20 10 5 1 0 65 15 1435
2020 Communications or public affairs 32 45 14 5 4 0 0 76 9 70
2020 Access to information and privacy 65 17 7 10 0 0 0 83 10 10
2020 Science and technology 27 36 18 11 6 2 0 64 18 535
2020 Administration and operations 47 34 11 5 2 1 0 82 7 450
2020 Human resources 56 27 10 5 2 0 0 83 7 210
2020 Financial management 37 35 14 7 5 1 1 74 12 85
2020 Procurement 46 17 16 11 11 0 0 63 21 15
2020 Real property 30 47 14 4 6 0 0 77 10 30
2020 Information management 41 35 11 11 0 2 0 78 11 45
2020 Information technology 46 26 16 7 5 1 0 73 12 125
2020 Internal audit 33 35 21 11 0 0 0 68 11 25
2020 Evaluation 32 30 20 10 3 3 0 65 14 25
2020 Data sciences 39 27 11 19 0 4 0 69 20 30
2020 Policy 32 35 15 11 6 2 0 67 17 145
2020 Project management 33 37 13 12 4 0 0 70 17 65
2020 Other services to the public 25 37 19 8 9 2 0 64 17 50
2020 None of the above 39 29 13 10 7 1 0 69 18 155
2019 Client contact centre 18 37 21 15 9 0 0 55 24 60
2019 Health care practitioners 24 45 12 12 6 0 0 69 19 30
2019 Federal regulators 22 38 17 13 10 1 0 60 23 600
2019 Compliance, inspection and enforcement 18 37 21 15 8 1 0 55 23 1370
2019 Communications or public affairs 34 38 11 11 7 0 0 72 17 85
2019 Access to information and privacy 6 47 19 21 7 0 0 53 28 15
2019 Security 8 42 17 25 9 0 0 50 34 10
2019 Science and technology 20 39 18 12 8 1 0 60 21 620
2019 Administration and operations 31 40 14 8 6 1 0 71 14 480
2019 Human resources 44 36 10 6 2 3 0 82 8 245
2019 Financial management 20 40 18 16 4 1 0 61 21 115
2019 Procurement 25 19 25 25 6 0 0 44 31 15
2019 Real property 38 24 18 16 4 0 0 62 20 35
2019 Material management 20 20 20 20 20 0 0 40 40 10
2019 Information management 22 37 21 6 5 7 3 64 12 55
2019 Information technology 29 23 25 11 6 5 0 55 18 110
2019 Internal audit 11 42 25 14 7 0 0 53 21 25
2019 Evaluation 30 34 18 6 9 3 0 66 16 30
2019 Data sciences 10 41 18 19 3 9 0 55 24 30
2019 Policy 22 28 26 15 7 1 0 51 22 130
2019 Project management 19 39 16 10 17 0 0 58 27 60
2019 Other services to the public 25 40 10 19 0 6 0 69 20 45
2019 None of the above 24 32 19 13 8 4 0 58 22 190

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 13 54 12 12 8 1 1 68 20 175
2024 Compliance, inspection and enforcement 18 49 13 15 5 0 0 68 20 180
2024 Communications or public affairs 21 46 19 14 0 0 0 67 14 25
2024 Science and technology 12 54 13 12 7 1 1 68 19 110
2024 Administration and operations 11 70 6 5 6 0 2 82 11 65
2024 Human resources 28 46 5 17 3 0 0 74 21 75
2024 Financial management 19 42 18 13 8 0 0 61 21 40
2024 Real property 25 42 10 12 11 0 0 67 23 20
2024 Information management 33 53 7 8 0 0 0 86 8 15
2024 Information technology 10 70 10 10 0 0 0 80 10 40
2024 Policy 16 40 17 13 11 2 0 58 25 35
2024 Project management 15 60 0 26 0 0 0 74 26 25
2024 None of the above 11 50 19 13 7 0 0 61 20 30
2022 Federal regulators 14 58 10 13 4 1 0 72 17 155
2022 Compliance, inspection and enforcement 18 51 13 14 4 0 0 69 18 180
2022 Communications or public affairs 17 51 18 4 3 7 0 73 8 25
2022 Science and technology 21 41 17 14 5 3 0 64 19 110
2022 Administration and operations 17 56 10 10 3 4 0 77 13 65
2022 Human resources 28 50 11 9 1 1 0 79 10 65
2022 Financial management 6 43 25 11 13 3 0 50 25 35
2022 Information management 22 56 7 8 7 0 0 78 15 15
2022 Information technology 31 39 9 13 0 3 5 76 14 40
2022 Data sciences 16 41 22 21 0 0 0 57 21 15
2022 Policy 21 46 13 17 0 2 0 69 18 40
2022 Project management 30 50 8 12 0 0 0 80 12 25
2022 None of the above 30 26 22 13 5 0 4 58 18 25
2020 Client contact centre 12 31 38 19 0 0 0 44 19 10
2020 Federal regulators 25 46 11 15 2 1 0 71 18 170
2020 Compliance, inspection and enforcement 17 53 15 11 3 0 1 70 15 205
2020 Communications or public affairs 18 77 5 0 0 0 0 95 0 20
2020 Science and technology 19 47 22 8 3 2 0 67 11 115
2020 Administration and operations 34 51 9 3 2 0 0 85 6 85
2020 Human resources 38 43 8 10 0 0 1 82 10 65
2020 Financial management 20 48 17 9 6 0 0 68 14 35
2020 Real property 31 59 6 0 4 0 0 90 4 15
2020 Information management 47 41 12 0 0 0 0 88 0 15
2020 Information technology 30 54 0 11 3 3 0 86 14 35
2020 Policy 11 49 18 21 0 2 0 61 21 45
2020 Project management 53 5 10 21 11 0 0 58 32 20
2020 Other services to the public 27 45 9 9 0 9 0 80 10 10
2020 None of the above 30 41 22 7 0 0 0 71 7 30
2019 Client contact centre 9 62 9 19 0 0 0 72 19 10
2019 Health care practitioners 8 38 8 15 15 8 8 55 36 15
2019 Federal regulators 17 49 10 14 7 1 2 68 22 200
2019 Compliance, inspection and enforcement 12 35 21 25 6 0 1 47 31 215
2019 Communications or public affairs 21 43 11 21 4 0 0 64 25 30
2019 Science and technology 12 46 17 15 6 3 1 60 22 150
2019 Administration and operations 19 41 21 14 3 1 1 61 17 85
2019 Human resources 38 42 5 7 4 0 3 82 12 65
2019 Financial management 25 41 11 16 7 0 0 66 23 45
2019 Real property 16 65 6 13 0 0 0 81 13 15
2019 Information management 12 48 17 8 0 6 8 70 10 15
2019 Information technology 26 51 8 4 4 4 4 83 8 25
2019 Data sciences 36 55 9 0 0 0 0 91 0 10
2019 Policy 11 47 19 14 3 3 3 62 18 35
2019 Project management 33 44 11 5 7 0 0 77 13 20
2019 None of the above 12 50 20 10 0 6 2 68 10 30

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 24 14 7 25 0 5 27 73 30
2024 Health care practitioners 26 27 18 9 20 0 0 26 74 25
2024 Intelligence analysts 23 43 14 17 3 0 0 23 77 30
2024 Federal regulators 21 35 18 10 13 2 1 22 78 480
2024 Compliance, inspection and enforcement 26 31 20 9 12 1 2 26 74 1070
2024 Communications or public affairs 48 32 11 2 5 1 1 49 51 85
2024 Science and technology 28 30 19 10 10 1 2 29 71 460
2024 Administration and operations 32 27 19 9 9 1 2 33 67 385
2024 Human resources 44 29 12 7 7 0 1 44 56 230
2024 Financial management 41 31 16 6 2 0 4 43 57 85
2024 Procurement 30 26 14 27 4 0 0 30 70 25
2024 Real property 42 18 32 3 5 0 0 42 58 35
2024 Information management 45 28 15 7 2 3 0 46 54 40
2024 Information technology 34 30 16 11 8 0 1 34 66 135
2024 Internal audit 16 40 26 18 0 0 0 16 84 20
2024 Evaluation 27 46 11 4 7 0 6 29 71 15
2024 Data sciences 30 36 8 16 6 0 4 31 69 25
2024 Policy 25 34 17 10 14 0 1 25 75 140
2024 Project management 26 41 18 6 7 0 3 27 73 70
2024 Other services to the public 38 20 14 12 8 0 8 41 59 35
2024 None of the above 28 23 20 8 20 0 1 28 72 130
2022 Client contact centre 26 27 24 7 14 0 1 40
2022 Health care practitioners 21 36 14 10 19 0 0 20
2022 Federal regulators 26 29 20 10 14 1 1 455
2022 Compliance, inspection and enforcement 21 28 22 13 15 0 1 1060
2022 Communications or public affairs 28 32 16 15 7 0 2 65
2022 Access to information and privacy 39 10 40 10 0 0 0 10
2022 Security 21 44 11 7 10 0 7 15
2022 Science and technology 26 27 21 11 12 0 3 445
2022 Administration and operations 26 29 19 12 13 0 2 365
2022 Human resources 38 32 16 8 5 0 1 225
2022 Financial management 32 36 18 6 6 0 2 85
2022 Procurement 32 11 17 16 15 0 9 30
2022 Real property 32 26 23 11 7 0 0 20
2022 Information management 40 34 12 9 5 0 0 35
2022 Information technology 32 33 16 11 8 0 0 115
2022 Internal audit 13 29 18 34 6 0 0 15
2022 Evaluation 45 22 6 5 21 0 0 20
2022 Data sciences 27 24 10 11 27 0 0 30
2022 Policy 28 33 11 14 10 0 5 125
2022 Project management 21 30 27 6 13 0 2 85
2022 Other services to the public 35 11 19 10 21 3 0 45
2022 None of the above 16 31 25 16 11 1 1 100
2020 Client contact centre 26 31 29 7 5 0 2 55
2020 Health care practitioners 33 29 24 9 5 0 0 20
2020 Federal regulators 27 29 23 12 8 1 0 505
2020 Compliance, inspection and enforcement 22 29 26 12 11 0 0 1435
2020 Communications or public affairs 39 29 23 7 1 0 0 70
2020 Access to information and privacy 0 38 30 0 32 0 0 10
2020 Science and technology 31 26 22 12 9 0 0 535
2020 Administration and operations 29 30 24 12 5 0 1 445
2020 Human resources 32 29 23 10 6 0 0 205
2020 Financial management 24 29 23 13 10 0 1 85
2020 Procurement 41 16 5 21 16 0 0 15
2020 Real property 42 28 14 5 11 0 0 30
2020 Information management 40 36 9 11 4 0 0 45
2020 Information technology 25 27 28 8 10 2 1 125
2020 Internal audit 30 40 16 7 7 0 0 25
2020 Evaluation 39 14 20 17 10 0 0 25
2020 Data sciences 21 36 18 18 4 0 4 30
2020 Policy 27 31 22 9 11 0 0 145
2020 Project management 23 26 26 9 16 0 0 65
2020 Other services to the public 34 28 21 10 6 2 0 50
2020 None of the above 31 26 22 9 11 0 1 155
2019 Client contact centre 12 9 25 19 32 0 3 60
2019 Health care practitioners 18 30 18 18 15 0 0 30
2019 Federal regulators 16 30 23 14 16 0 0 605
2019 Compliance, inspection and enforcement 15 28 25 14 17 0 1 1370
2019 Communications or public affairs 26 26 24 13 11 0 1 85
2019 Access to information and privacy 19 33 34 13 0 0 0 15
2019 Security 9 33 25 17 17 0 0 10
2019 Science and technology 25 27 23 11 12 1 1 625
2019 Administration and operations 22 30 18 16 13 0 0 480
2019 Human resources 22 32 20 11 13 0 2 245
2019 Financial management 17 33 22 11 18 0 0 115
2019 Procurement 12 44 19 6 18 0 0 15
2019 Real property 18 38 7 26 12 0 0 35
2019 Material management 20 40 10 20 10 0 0 10
2019 Information management 22 35 17 14 12 0 0 55
2019 Information technology 18 29 22 15 15 0 1 110
2019 Internal audit 8 35 18 18 21 0 0 25
2019 Evaluation 15 21 41 9 15 0 0 30
2019 Data sciences 19 25 22 25 10 0 0 30
2019 Policy 15 28 33 15 7 0 1 130
2019 Project management 25 18 16 17 24 0 0 60
2019 Other services to the public 20 23 22 16 19 0 0 45
2019 None of the above 23 29 22 13 12 0 1 190

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 17 28 15 18 0 3 19 81 30
2024 Health care practitioners 17 36 28 7 12 0 0 17 83 25
2024 Intelligence analysts 21 31 37 11 0 0 0 21 79 30
2024 Federal regulators 12 26 25 20 17 1 1 12 88 480
2024 Compliance, inspection and enforcement 15 31 27 12 14 0 1 15 85 1070
2024 Communications or public affairs 8 34 27 12 19 0 0 8 92 85
2024 Science and technology 16 32 25 14 13 0 0 16 84 460
2024 Administration and operations 24 32 22 12 10 0 1 24 76 385
2024 Human resources 29 30 20 9 12 0 0 29 71 230
2024 Financial management 15 29 26 16 12 0 2 15 85 85
2024 Procurement 30 23 13 18 10 0 5 32 68 25
2024 Real property 32 11 33 10 13 0 0 32 68 30
2024 Information management 21 29 25 10 15 0 0 21 79 40
2024 Information technology 28 27 24 11 8 0 2 28 72 135
2024 Internal audit 3 59 31 8 0 0 0 3 97 20
2024 Evaluation 11 10 26 7 40 0 5 11 89 15
2024 Data sciences 7 33 32 25 3 0 0 7 93 25
2024 Policy 11 31 22 16 20 0 0 11 89 140
2024 Project management 10 32 26 17 13 0 1 10 90 70
2024 Other services to the public 31 20 23 10 8 0 8 34 66 35
2024 None of the above 18 26 32 12 11 0 1 18 82 130
2022 Client contact centre 33 24 28 11 4 0 0 40
2022 Health care practitioners 6 15 34 37 9 0 0 20
2022 Federal regulators 13 28 28 17 13 0 0 455
2022 Compliance, inspection and enforcement 19 28 27 14 11 1 0 1060
2022 Communications or public affairs 17 20 29 19 15 0 0 65
2022 Access to information and privacy 9 12 42 10 26 0 0 10
2022 Security 21 35 25 6 6 0 7 15
2022 Science and technology 19 29 27 13 12 0 0 445
2022 Administration and operations 23 27 26 13 10 0 1 365
2022 Human resources 23 27 24 16 11 0 0 225
2022 Financial management 13 30 24 19 12 0 0 85
2022 Procurement 32 12 24 20 10 0 3 30
2022 Real property 31 28 16 13 13 0 0 20
2022 Information management 24 39 20 12 4 0 0 35
2022 Information technology 20 25 29 18 8 0 0 115
2022 Internal audit 5 53 23 6 12 0 0 15
2022 Evaluation 26 36 11 12 16 0 0 20
2022 Data sciences 14 22 30 13 21 0 0 30
2022 Policy 12 30 22 15 21 1 0 125
2022 Project management 11 31 32 21 6 0 0 85
2022 Other services to the public 30 25 25 4 14 0 3 45
2022 None of the above 15 30 25 12 15 1 3 105
2020 Client contact centre 22 26 30 9 11 0 2 55
2020 Health care practitioners 19 48 14 10 9 0 0 20
2020 Federal regulators 16 30 26 16 12 0 0 510
2020 Compliance, inspection and enforcement 21 31 26 14 8 0 1 1435
2020 Communications or public affairs 11 29 21 21 19 0 0 70
2020 Access to information and privacy 7 25 30 30 7 0 0 10
2020 Science and technology 19 27 25 17 12 0 0 535
2020 Administration and operations 22 32 24 14 7 0 0 450
2020 Human resources 22 28 23 18 9 1 0 210
2020 Financial management 14 27 28 22 8 0 1 85
2020 Procurement 5 6 35 16 38 0 0 15
2020 Real property 31 35 26 9 0 0 0 30
2020 Information management 30 21 20 16 13 0 0 40
2020 Information technology 20 26 24 16 13 2 0 125
2020 Internal audit 22 35 29 11 4 0 0 25
2020 Evaluation 14 17 46 7 17 0 0 25
2020 Data sciences 20 29 18 21 12 0 0 30
2020 Policy 16 21 31 14 17 0 0 145
2020 Project management 12 27 33 19 9 0 0 65
2020 Other services to the public 31 14 26 14 12 2 0 50
2020 None of the above 29 27 20 14 9 0 1 155
2019 Client contact centre 14 28 35 11 12 0 0 55
2019 Health care practitioners 12 39 18 18 9 0 3 30
2019 Federal regulators 15 28 27 16 14 0 0 605
2019 Compliance, inspection and enforcement 21 30 26 13 10 0 0 1370
2019 Communications or public affairs 25 31 28 12 4 0 0 85
2019 Access to information and privacy 6 19 33 14 29 0 0 15
2019 Security 8 50 0 33 9 0 0 10
2019 Science and technology 20 32 26 15 8 0 0 620
2019 Administration and operations 27 32 25 9 6 0 0 480
2019 Human resources 19 34 24 15 7 0 0 245
2019 Financial management 28 28 23 15 5 0 0 115
2019 Procurement 12 19 19 13 31 6 0 15
2019 Real property 37 24 20 14 2 0 2 35
2019 Material management 19 30 40 10 0 0 0 10
2019 Information management 27 28 23 12 10 0 0 55
2019 Information technology 24 24 22 23 7 0 0 110
2019 Internal audit 24 29 18 28 0 0 0 25
2019 Evaluation 15 26 36 15 9 0 0 30
2019 Data sciences 16 19 44 13 9 0 0 30
2019 Policy 15 32 29 17 7 0 0 130
2019 Project management 18 29 31 11 10 0 0 60
2019 Other services to the public 23 34 25 10 8 0 0 45
2019 None of the above 27 29 20 15 8 1 1 185

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 27 11 17 12 0 3 31 69 30
2024 Health care practitioners 21 50 18 4 8 0 0 21 79 25
2024 Intelligence analysts 14 57 26 4 0 0 0 14 86 30
2024 Federal regulators 20 35 20 12 10 1 2 21 79 480
2024 Compliance, inspection and enforcement 27 36 20 8 5 1 3 27 73 1070
2024 Communications or public affairs 10 36 23 19 11 0 0 10 90 85
2024 Science and technology 29 33 20 7 6 1 3 31 69 460
2024 Administration and operations 30 32 18 9 7 0 3 31 69 385
2024 Human resources 40 31 13 8 7 0 1 41 59 230
2024 Financial management 20 37 23 7 10 1 2 20 80 85
2024 Procurement 34 19 31 3 3 0 9 37 63 25
2024 Real property 34 20 24 12 10 0 0 34 66 35
2024 Information management 27 31 25 11 4 0 2 28 72 40
2024 Information technology 42 29 16 7 5 0 1 42 58 135
2024 Internal audit 18 64 14 4 0 0 0 18 82 20
2024 Evaluation 27 24 31 0 12 0 5 28 72 15
2024 Data sciences 28 33 28 3 8 0 0 28 72 25
2024 Policy 19 25 24 14 16 0 1 19 81 140
2024 Project management 15 35 28 9 12 0 1 15 85 70
2024 Other services to the public 26 32 18 13 3 0 8 28 72 35
2024 None of the above 34 31 16 8 9 0 1 34 66 130
2022 Client contact centre 38 26 13 4 2 0 17 40
2022 Health care practitioners 11 40 21 16 8 0 3 20
2022 Federal regulators 22 39 20 11 6 1 1 455
2022 Compliance, inspection and enforcement 30 34 19 8 5 1 2 1055
2022 Communications or public affairs 17 17 44 9 13 0 0 65
2022 Access to information and privacy 0 21 40 29 10 0 0 10
2022 Security 14 36 32 5 0 0 13 15
2022 Science and technology 30 37 20 7 4 0 2 445
2022 Administration and operations 32 34 16 7 8 0 2 365
2022 Human resources 37 29 18 8 5 0 3 225
2022 Financial management 25 27 30 8 8 1 0 85
2022 Procurement 29 24 29 9 7 0 3 30
2022 Real property 39 28 25 4 4 0 0 20
2022 Information management 61 20 7 5 4 0 2 35
2022 Information technology 31 25 22 14 6 0 2 115
2022 Internal audit 60 10 17 6 6 0 0 15
2022 Evaluation 36 38 20 6 0 0 0 20
2022 Data sciences 16 27 29 21 7 0 0 30
2022 Policy 19 24 25 17 11 1 3 125
2022 Project management 18 37 22 16 5 0 2 85
2022 Other services to the public 43 26 9 10 8 0 3 45
2022 None of the above 28 30 17 8 12 1 3 105
2020 Client contact centre 37 21 30 9 4 0 0 55
2020 Health care practitioners 30 30 25 15 0 0 0 20
2020 Federal regulators 25 37 21 10 6 0 1 505
2020 Compliance, inspection and enforcement 34 36 18 6 4 0 2 1430
2020 Communications or public affairs 13 27 29 19 12 0 0 70
2020 Access to information and privacy 7 38 28 20 7 0 0 10
2020 Science and technology 32 32 21 8 5 0 0 535
2020 Administration and operations 35 33 22 6 4 0 0 450
2020 Human resources 37 30 21 8 4 1 0 205
2020 Financial management 24 29 25 16 5 0 1 85
2020 Procurement 19 27 16 27 11 0 0 15
2020 Real property 46 36 15 3 0 0 0 30
2020 Information management 40 22 16 16 7 0 0 40
2020 Information technology 34 21 20 13 10 2 0 125
2020 Internal audit 52 19 14 11 4 0 0 25
2020 Evaluation 14 44 25 10 7 0 0 25
2020 Data sciences 29 18 28 17 8 0 0 30
2020 Policy 17 33 29 10 11 0 0 145
2020 Project management 26 30 24 12 7 0 0 65
2020 Other services to the public 46 14 19 6 6 4 4 50
2020 None of the above 35 34 16 10 4 1 1 150
2019 Client contact centre 19 39 28 3 9 2 0 55
2019 Health care practitioners 21 33 24 15 6 0 0 30
2019 Federal regulators 26 32 21 12 8 0 1 600
2019 Compliance, inspection and enforcement 31 35 19 8 5 1 1 1360
2019 Communications or public affairs 31 30 23 10 5 0 1 85
2019 Access to information and privacy 12 33 33 0 21 0 0 15
2019 Security 25 33 25 8 9 0 0 10
2019 Science and technology 31 36 21 7 4 0 1 620
2019 Administration and operations 37 33 18 9 3 0 0 480
2019 Human resources 31 34 21 10 2 0 2 245
2019 Financial management 23 43 22 10 2 0 0 115
2019 Procurement 25 19 25 19 6 6 0 15
2019 Real property 47 18 16 7 6 0 6 35
2019 Material management 40 30 30 0 0 0 0 10
2019 Information management 39 30 12 12 7 0 0 55
2019 Information technology 33 22 13 24 7 1 0 110
2019 Internal audit 32 28 18 18 0 0 4 25
2019 Evaluation 20 26 42 9 3 0 0 30
2019 Data sciences 21 28 31 13 6 0 0 30
2019 Policy 20 34 28 10 8 0 1 125
2019 Project management 17 36 30 13 5 0 0 60
2019 Other services to the public 36 31 25 7 0 0 0 45
2019 None of the above 28 32 24 8 6 0 1 185

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 15 19 18 22 2 0 25 75 30
2024 Health care practitioners 12 33 24 23 8 0 0 12 88 25
2024 Intelligence analysts 13 36 26 15 10 0 0 13 87 30
2024 Federal regulators 10 20 23 19 26 1 1 11 89 480
2024 Compliance, inspection and enforcement 14 22 23 17 22 1 1 15 85 1075
2024 Communications or public affairs 9 30 34 11 16 0 1 9 91 85
2024 Science and technology 18 19 21 19 22 1 1 18 82 460
2024 Administration and operations 23 26 18 15 15 1 2 24 76 385
2024 Human resources 31 21 19 11 16 0 1 32 68 230
2024 Financial management 25 28 22 4 21 0 0 25 75 85
2024 Procurement 17 33 20 13 7 0 9 19 81 25
2024 Real property 31 11 17 14 28 0 0 31 69 35
2024 Information management 24 16 17 14 29 0 0 24 76 40
2024 Information technology 24 22 23 13 17 0 1 24 76 135
2024 Internal audit 34 52 11 0 0 0 3 35 65 20
2024 Evaluation 21 11 16 12 34 0 5 22 78 15
2024 Data sciences 25 22 20 15 18 0 0 25 75 25
2024 Policy 12 20 23 20 24 1 1 12 88 140
2024 Project management 8 26 29 21 15 0 0 8 92 70
2024 Other services to the public 15 21 15 17 22 3 7 17 83 35
2024 None of the above 20 23 21 13 17 2 4 22 78 130
2022 Client contact centre 24 35 14 14 13 0 0 40
2022 Health care practitioners 3 31 22 21 23 0 0 20
2022 Federal regulators 8 23 27 19 21 1 1 455
2022 Compliance, inspection and enforcement 15 25 24 16 19 1 1 1060
2022 Communications or public affairs 19 17 36 16 12 0 0 65
2022 Access to information and privacy 9 10 32 28 9 12 0 10
2022 Security 0 21 27 12 32 7 0 15
2022 Science and technology 23 23 18 17 16 0 2 445
2022 Administration and operations 18 26 21 15 16 1 3 365
2022 Human resources 33 17 20 13 14 0 2 225
2022 Financial management 18 26 25 14 17 0 0 85
2022 Procurement 17 34 19 21 3 0 6 30
2022 Real property 36 21 9 10 8 0 15 20
2022 Information management 16 42 14 16 9 0 3 35
2022 Information technology 20 16 20 29 16 0 0 115
2022 Internal audit 5 23 53 6 13 0 0 15
2022 Evaluation 26 20 33 0 16 5 0 20
2022 Data sciences 16 15 18 24 23 3 0 30
2022 Policy 15 14 23 15 30 1 3 125
2022 Project management 16 20 30 21 14 0 0 85
2022 Other services to the public 20 31 19 7 19 0 3 45
2022 None of the above 23 18 25 14 19 1 1 100
2020 Client contact centre 24 18 32 16 10 0 0 55
2020 Health care practitioners 38 14 19 5 24 0 0 20
2020 Federal regulators 22 25 22 16 14 0 0 505
2020 Compliance, inspection and enforcement 23 28 23 13 11 1 1 1430
2020 Communications or public affairs 22 16 25 18 20 0 0 70
2020 Access to information and privacy 17 25 10 40 7 0 0 10
2020 Science and technology 24 25 25 12 13 0 1 535
2020 Administration and operations 29 28 24 11 7 0 0 445
2020 Human resources 24 30 20 15 10 1 1 205
2020 Financial management 27 31 16 16 7 1 1 85
2020 Procurement 0 11 35 11 43 0 0 15
2020 Real property 27 38 17 17 0 0 0 30
2020 Information management 36 21 16 16 9 0 2 40
2020 Information technology 11 24 24 18 21 2 0 125
2020 Internal audit 32 39 11 15 4 0 0 25
2020 Evaluation 29 20 24 10 17 0 0 25
2020 Data sciences 22 11 40 16 7 0 4 25
2020 Policy 22 20 22 21 15 0 0 145
2020 Project management 18 29 24 13 15 0 0 65
2020 Other services to the public 34 20 14 8 22 2 0 50
2020 None of the above 31 28 19 12 8 0 2 155
2019 Client contact centre 11 29 22 20 18 0 0 60
2019 Health care practitioners 12 24 27 12 24 0 0 30
2019 Federal regulators 14 22 26 17 20 0 1 605
2019 Compliance, inspection and enforcement 16 27 22 16 18 0 1 1365
2019 Communications or public affairs 30 28 24 8 9 1 0 85
2019 Access to information and privacy 6 19 19 21 36 0 0 15
2019 Security 0 8 25 25 42 0 0 10
2019 Science and technology 21 24 24 15 14 0 1 620
2019 Administration and operations 30 29 19 14 8 0 1 475
2019 Human resources 23 29 20 15 13 0 0 245
2019 Financial management 24 26 26 17 8 0 0 115
2019 Procurement 13 13 12 25 31 6 0 15
2019 Real property 24 35 23 16 2 0 0 35
2019 Material management 10 20 50 10 10 0 0 10
2019 Information management 24 25 14 23 12 2 0 55
2019 Information technology 11 20 22 24 21 1 0 110
2019 Internal audit 32 7 21 30 10 0 0 25
2019 Evaluation 15 26 29 12 18 0 0 30
2019 Data sciences 22 19 37 19 3 0 0 30
2019 Policy 18 21 25 21 16 0 0 125
2019 Project management 17 21 28 18 14 0 2 55
2019 Other services to the public 21 32 18 12 12 4 2 45
2019 None of the above 26 24 20 13 13 2 2 190

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 13 20 5 7 0 15 48 52 30
2024 Health care practitioners 48 24 17 3 0 4 4 52 48 25
2024 Intelligence analysts 53 23 7 4 0 0 13 61 39 30
2024 Federal regulators 40 25 15 8 7 1 4 42 58 480
2024 Compliance, inspection and enforcement 45 29 11 5 4 0 6 48 52 1075
2024 Communications or public affairs 34 31 18 8 9 0 0 34 66 85
2024 Science and technology 49 20 12 6 4 0 9 54 46 460
2024 Administration and operations 54 18 9 4 2 1 11 62 38 385
2024 Human resources 56 20 10 3 5 0 6 60 40 230
2024 Financial management 45 23 6 7 6 0 13 52 48 85
2024 Procurement 49 27 8 0 6 0 9 54 46 25
2024 Real property 54 15 19 5 5 0 3 56 44 35
2024 Information management 53 24 6 2 2 3 10 61 39 40
2024 Information technology 56 20 11 2 4 0 6 60 40 135
2024 Internal audit 57 29 8 3 0 0 3 59 41 20
2024 Evaluation 45 17 4 13 0 0 22 57 43 15
2024 Data sciences 45 31 10 6 3 0 4 48 52 25
2024 Policy 37 31 13 7 6 0 6 39 61 140
2024 Project management 43 34 6 8 4 0 6 46 54 70
2024 Other services to the public 30 31 19 4 3 3 10 35 65 35
2024 None of the above 39 24 11 5 7 1 13 45 55 130
2022 Client contact centre 42 20 20 2 0 0 16 40
2022 Health care practitioners 10 37 31 11 9 0 3 20
2022 Federal regulators 40 30 14 6 6 0 3 455
2022 Compliance, inspection and enforcement 45 26 16 6 4 1 3 1060
2022 Communications or public affairs 26 25 28 10 9 0 2 65
2022 Access to information and privacy 39 8 9 8 0 0 37 10
2022 Security 62 12 11 7 0 0 7 15
2022 Science and technology 47 26 10 5 5 0 7 445
2022 Administration and operations 49 20 10 5 4 1 9 365
2022 Human resources 57 21 9 2 5 0 6 225
2022 Financial management 34 43 11 4 6 0 2 85
2022 Procurement 50 25 12 9 0 0 3 30
2022 Real property 60 17 0 0 7 0 15 20
2022 Information management 44 22 9 0 2 0 23 35
2022 Information technology 49 23 15 5 3 1 5 115
2022 Internal audit 46 31 11 6 6 0 0 15
2022 Evaluation 66 5 13 0 11 0 5 20
2022 Data sciences 24 21 30 12 5 2 6 30
2022 Policy 36 21 16 13 7 0 7 125
2022 Project management 52 23 14 4 6 0 2 85
2022 Other services to the public 48 24 14 7 4 0 3 45
2022 None of the above 44 18 15 6 12 2 3 100
2020 Client contact centre 41 28 11 4 8 0 9 55
2020 Health care practitioners 52 29 14 0 5 0 0 20
2020 Federal regulators 43 28 13 6 7 0 3 500
2020 Compliance, inspection and enforcement 45 29 12 6 5 0 3 1415
2020 Communications or public affairs 37 21 18 13 8 0 3 70
2020 Access to information and privacy 52 20 28 0 0 0 0 10
2020 Science and technology 46 25 15 5 4 0 5 530
2020 Administration and operations 53 22 14 4 2 0 4 445
2020 Human resources 51 25 12 5 3 0 3 205
2020 Financial management 41 25 16 11 5 0 2 85
2020 Procurement 35 5 11 0 26 6 17 15
2020 Real property 44 40 8 3 0 0 6 30
2020 Information management 54 20 9 9 7 0 2 45
2020 Information technology 48 32 6 5 5 2 2 125
2020 Internal audit 49 18 11 11 7 0 4 25
2020 Evaluation 46 17 24 7 3 0 3 25
2020 Data sciences 55 14 17 7 4 0 4 30
2020 Policy 35 23 19 11 10 1 1 145
2020 Project management 42 23 16 15 3 0 1 65
2020 Other services to the public 44 21 14 4 6 2 8 50
2020 None of the above 47 22 16 7 6 0 2 155
2019 Client contact centre 43 18 17 3 9 0 10 60
2019 Health care practitioners 21 36 9 15 12 0 6 30
2019 Federal regulators 39 31 14 7 6 0 3 605
2019 Compliance, inspection and enforcement 44 28 14 6 5 0 3 1365
2019 Communications or public affairs 50 25 14 3 2 1 4 85
2019 Access to information and privacy 60 13 19 7 0 0 0 15
2019 Security 58 25 8 0 9 0 0 10
2019 Science and technology 52 25 10 5 3 0 5 620
2019 Administration and operations 64 17 6 3 2 0 8 475
2019 Human resources 52 21 12 5 4 0 6 245
2019 Financial management 51 28 13 0 3 0 5 115
2019 Procurement 37 19 12 6 0 6 19 15
2019 Real property 70 17 11 0 0 0 2 35
2019 Material management 70 20 0 0 0 0 10 10
2019 Information management 55 18 12 5 3 0 7 55
2019 Information technology 47 29 10 8 0 1 6 110
2019 Internal audit 54 21 14 7 0 0 4 25
2019 Evaluation 32 21 27 12 3 0 6 30
2019 Data sciences 47 28 16 9 0 0 0 30
2019 Policy 46 27 13 7 5 0 2 130
2019 Project management 46 26 11 9 2 0 5 55
2019 Other services to the public 56 16 15 4 5 0 4 45
2019 None of the above 47 24 12 4 5 1 6 190

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 17 22 6 29 0 3 24 76 30
2024 Health care practitioners 17 32 22 25 4 0 0 17 83 25
2024 Intelligence analysts 17 37 26 8 12 0 0 17 83 30
2024 Federal regulators 22 28 21 15 13 0 1 22 78 480
2024 Compliance, inspection and enforcement 24 30 20 9 14 0 1 25 75 1075
2024 Communications or public affairs 22 25 20 13 20 0 0 22 78 85
2024 Science and technology 26 31 19 11 12 0 1 26 74 460
2024 Administration and operations 28 28 19 10 14 0 1 28 72 385
2024 Human resources 27 24 24 12 13 0 0 27 73 230
2024 Financial management 28 32 16 10 13 0 2 28 72 85
2024 Procurement 21 25 19 16 14 0 5 22 78 25
2024 Real property 30 24 26 6 14 0 0 30 70 35
2024 Information management 25 31 24 5 15 0 0 25 75 40
2024 Information technology 40 24 17 3 14 0 1 40 60 135
2024 Internal audit 13 41 22 14 7 3 0 13 87 20
2024 Evaluation 5 45 12 9 17 5 6 6 94 15
2024 Data sciences 21 30 30 13 7 0 0 21 79 25
2024 Policy 19 24 24 7 25 0 1 19 81 140
2024 Project management 12 22 20 21 24 0 1 12 88 70
2024 Other services to the public 26 16 19 21 18 0 0 26 74 35
2024 None of the above 29 22 22 12 15 0 1 29 71 130
2022 Client contact centre 46 23 18 4 10 0 0 40
2022 Health care practitioners 14 14 38 6 28 0 0 20
2022 Federal regulators 23 31 24 11 11 0 1 455
2022 Compliance, inspection and enforcement 26 29 24 11 10 1 1 1065
2022 Communications or public affairs 36 26 13 15 8 1 0 65
2022 Access to information and privacy 34 22 26 18 0 0 0 10
2022 Security 34 31 27 7 0 0 0 15
2022 Science and technology 25 32 21 10 11 0 0 445
2022 Administration and operations 32 34 20 7 7 0 1 365
2022 Human resources 38 25 24 6 6 0 0 225
2022 Financial management 26 41 14 8 11 0 0 85
2022 Procurement 21 32 14 20 7 0 6 30
2022 Real property 51 16 22 4 7 0 0 20
2022 Information management 38 40 11 3 8 0 0 35
2022 Information technology 40 30 15 8 6 1 1 115
2022 Internal audit 25 34 17 12 12 0 0 15
2022 Evaluation 35 27 22 11 5 0 0 20
2022 Data sciences 27 12 26 21 14 0 0 30
2022 Policy 19 38 13 17 13 0 0 125
2022 Project management 29 28 22 9 12 0 0 85
2022 Other services to the public 32 23 20 11 11 0 3 45
2022 None of the above 32 23 23 9 11 1 1 100
2020 Client contact centre 20 31 31 9 9 0 0 55
2020 Health care practitioners 19 43 9 10 19 0 0 20
2020 Federal regulators 23 30 24 13 10 0 0 510
2020 Compliance, inspection and enforcement 25 32 22 11 9 0 0 1430
2020 Communications or public affairs 21 15 32 17 16 0 0 70
2020 Access to information and privacy 25 0 40 17 17 0 0 10
2020 Science and technology 26 25 27 13 9 0 0 535
2020 Administration and operations 32 31 20 10 6 0 1 445
2020 Human resources 32 32 21 9 6 0 0 205
2020 Financial management 18 33 30 9 8 0 1 85
2020 Procurement 35 11 28 6 21 0 0 15
2020 Real property 36 43 19 0 2 0 0 30
2020 Information management 46 18 18 11 7 0 0 40
2020 Information technology 36 20 26 9 8 1 0 125
2020 Internal audit 27 30 18 14 11 0 0 25
2020 Evaluation 29 31 14 17 10 0 0 25
2020 Data sciences 41 21 21 7 10 0 0 30
2020 Policy 22 21 25 16 15 0 0 145
2020 Project management 27 20 23 18 12 0 0 65
2020 Other services to the public 26 24 24 12 12 2 0 50
2020 None of the above 37 30 20 7 7 0 0 155
2019 Client contact centre 22 36 27 4 9 0 2 60
2019 Health care practitioners 15 27 27 9 18 0 3 30
2019 Federal regulators 21 30 24 13 12 0 0 605
2019 Compliance, inspection and enforcement 25 30 22 12 10 0 1 1370
2019 Communications or public affairs 32 26 22 10 10 0 1 85
2019 Access to information and privacy 40 27 20 6 7 0 0 15
2019 Security 17 50 33 0 0 0 0 10
2019 Science and technology 30 31 21 10 6 0 1 625
2019 Administration and operations 39 31 15 7 6 0 1 475
2019 Human resources 38 32 15 8 7 0 0 245
2019 Financial management 32 32 20 8 8 0 0 115
2019 Procurement 25 37 31 6 0 0 0 15
2019 Real property 47 33 13 4 4 0 0 35
2019 Material management 19 40 21 20 0 0 0 10
2019 Information management 28 33 21 14 4 0 0 55
2019 Information technology 32 34 22 10 2 0 0 110
2019 Internal audit 29 35 29 3 3 0 0 25
2019 Evaluation 26 18 33 17 6 0 0 30
2019 Data sciences 25 31 16 18 9 0 0 30
2019 Policy 24 30 24 9 12 0 1 130
2019 Project management 35 27 24 7 7 0 0 60
2019 Other services to the public 25 28 26 16 6 0 0 45
2019 None of the above 34 29 20 10 4 0 1 190

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 25 8 17 27 0 3 20 80 30
2024 Health care practitioners 27 38 24 0 8 0 3 28 72 25
2024 Intelligence analysts 29 41 22 8 0 0 0 29 71 30
2024 Federal regulators 20 33 22 9 13 2 1 21 79 475
2024 Compliance, inspection and enforcement 24 32 22 10 8 2 2 25 75 1075
2024 Communications or public affairs 26 33 19 13 10 0 0 26 74 85
2024 Science and technology 26 30 21 13 8 1 1 26 74 460
2024 Administration and operations 31 35 17 8 7 1 3 32 68 385
2024 Human resources 35 30 19 9 6 0 1 36 64 230
2024 Financial management 31 37 18 7 7 0 0 31 69 85
2024 Procurement 12 59 19 4 0 0 5 13 87 25
2024 Real property 20 36 18 11 9 0 5 21 79 35
2024 Information management 44 12 22 10 12 0 0 44 56 40
2024 Information technology 43 23 20 8 4 1 2 44 56 135
2024 Internal audit 45 44 4 7 0 0 0 45 55 20
2024 Evaluation 16 44 0 7 21 0 12 18 82 15
2024 Data sciences 24 19 29 11 16 0 0 24 76 25
2024 Policy 18 33 22 11 13 1 2 18 82 140
2024 Project management 31 32 17 6 13 0 1 31 69 70
2024 Other services to the public 28 16 24 18 7 3 4 30 70 35
2024 None of the above 20 36 24 6 11 2 2 20 80 130
2022 Client contact centre 33 29 26 10 0 2 0 40
2022 Health care practitioners 9 31 32 21 6 0 0 20
2022 Federal regulators 25 37 21 8 6 2 1 455
2022 Compliance, inspection and enforcement 27 32 22 10 6 2 1 1060
2022 Communications or public affairs 29 35 20 6 7 3 0 65
2022 Access to information and privacy 23 55 0 0 0 12 10 10
2022 Security 20 51 22 0 6 0 0 15
2022 Science and technology 30 33 18 10 7 0 2 445
2022 Administration and operations 36 30 16 6 6 1 4 365
2022 Human resources 46 28 15 5 2 1 2 225
2022 Financial management 37 36 17 5 4 0 1 85
2022 Procurement 35 28 14 3 7 4 10 30
2022 Real property 48 34 10 4 4 0 0 20
2022 Information management 49 23 14 3 4 7 0 35
2022 Information technology 36 31 20 7 4 0 2 115
2022 Internal audit 44 39 12 6 0 0 0 15
2022 Evaluation 39 44 11 0 5 0 0 20
2022 Data sciences 23 38 18 8 10 3 0 30
2022 Policy 25 31 23 12 7 0 3 125
2022 Project management 29 36 18 8 7 0 2 85
2022 Other services to the public 27 41 22 2 2 0 5 45
2022 None of the above 27 37 21 9 5 1 0 105
2020 Client contact centre 29 29 24 8 5 2 3 55
2020 Health care practitioners 40 35 10 5 10 0 0 20
2020 Federal regulators 28 37 23 7 3 1 1 510
2020 Compliance, inspection and enforcement 28 36 22 8 4 1 1 1430
2020 Communications or public affairs 32 36 16 9 3 3 1 70
2020 Access to information and privacy 38 35 0 10 17 0 0 10
2020 Science and technology 30 35 22 8 4 0 0 535
2020 Administration and operations 43 35 13 5 1 1 1 445
2020 Human resources 49 29 15 5 2 0 1 210
2020 Financial management 34 34 21 10 0 0 1 85
2020 Procurement 29 32 21 6 11 0 0 15
2020 Real property 35 37 19 4 6 0 0 30
2020 Information management 39 29 19 7 4 0 2 40
2020 Information technology 38 33 22 3 3 0 2 125
2020 Internal audit 45 47 5 0 4 0 0 25
2020 Evaluation 39 34 14 7 3 0 3 25
2020 Data sciences 32 32 21 11 4 0 0 30
2020 Policy 29 32 23 9 6 0 0 145
2020 Project management 24 40 15 13 7 0 0 65
2020 Other services to the public 30 31 24 8 6 2 0 50
2020 None of the above 37 30 14 11 4 3 1 155
2019 Client contact centre 24 35 29 5 7 0 0 55
2019 Health care practitioners 27 24 18 24 3 0 3 30
2019 Federal regulators 23 39 23 10 5 1 0 600
2019 Compliance, inspection and enforcement 24 37 23 9 5 1 1 1370
2019 Communications or public affairs 35 29 25 8 2 1 0 85
2019 Access to information and privacy 40 28 18 14 0 0 0 15
2019 Security 8 50 17 25 0 0 0 10
2019 Science and technology 30 33 21 9 4 1 1 620
2019 Administration and operations 36 37 16 6 4 0 0 480
2019 Human resources 35 40 14 8 2 0 2 245
2019 Financial management 30 38 20 8 5 0 0 115
2019 Procurement 19 31 25 12 0 6 6 15
2019 Real property 45 31 11 7 2 4 0 35
2019 Material management 20 19 30 20 10 0 0 10
2019 Information management 24 42 20 10 4 0 0 55
2019 Information technology 26 36 23 13 2 0 0 110
2019 Internal audit 29 29 27 15 0 0 0 25
2019 Evaluation 9 51 22 12 3 3 0 30
2019 Data sciences 16 34 38 13 0 0 0 30
2019 Policy 18 32 34 9 5 1 2 130
2019 Project management 19 27 33 14 7 0 0 60
2019 Other services to the public 41 27 19 6 2 4 2 45
2019 None of the above 33 29 18 15 3 1 1 185

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 26 16 14 16 0 0 28 72 30
2024 Health care practitioners 27 19 39 3 8 0 4 28 72 25
2024 Intelligence analysts 23 45 18 8 7 0 0 23 77 30
2024 Federal regulators 14 29 26 13 15 2 1 15 85 480
2024 Compliance, inspection and enforcement 20 31 24 12 10 1 2 20 80 1075
2024 Communications or public affairs 17 29 21 15 18 0 0 17 83 85
2024 Science and technology 23 34 23 11 7 0 1 23 77 460
2024 Administration and operations 25 36 20 9 9 0 2 25 75 385
2024 Human resources 34 29 19 7 10 0 0 35 65 230
2024 Financial management 22 34 23 11 8 0 2 22 78 85
2024 Procurement 23 42 9 18 3 0 5 24 76 25
2024 Real property 20 27 25 18 10 0 0 20 80 35
2024 Information management 26 22 24 16 13 0 0 26 74 40
2024 Information technology 27 28 27 8 6 2 2 28 72 135
2024 Internal audit 13 26 49 11 0 0 0 13 87 20
2024 Evaluation 22 22 23 0 21 0 12 24 76 15
2024 Data sciences 12 41 26 11 11 0 0 12 88 25
2024 Policy 13 27 29 13 18 0 1 13 87 140
2024 Project management 5 39 32 9 14 0 0 5 95 70
2024 Other services to the public 20 27 27 11 7 3 4 21 79 35
2024 None of the above 25 29 17 14 12 1 1 26 74 130
2022 Client contact centre 35 32 21 4 3 5 0 40
2022 Health care practitioners 16 32 15 18 15 0 3 20
2022 Federal regulators 15 37 26 12 8 1 1 455
2022 Compliance, inspection and enforcement 23 32 22 12 8 2 1 1065
2022 Communications or public affairs 23 35 22 8 12 0 0 65
2022 Access to information and privacy 18 65 17 0 0 0 0 10
2022 Security 0 31 37 5 20 7 0 15
2022 Science and technology 31 33 21 8 6 0 1 445
2022 Administration and operations 31 33 16 11 7 1 1 365
2022 Human resources 34 35 16 8 5 1 2 225
2022 Financial management 25 37 26 4 8 0 0 85
2022 Procurement 25 35 18 9 7 0 6 30
2022 Real property 37 29 26 4 4 0 0 20
2022 Information management 19 33 36 4 4 0 3 35
2022 Information technology 26 23 30 13 6 0 2 115
2022 Internal audit 20 45 23 12 0 0 0 15
2022 Evaluation 30 42 12 5 6 5 0 20
2022 Data sciences 13 37 32 8 10 0 0 30
2022 Policy 18 28 23 16 13 1 2 125
2022 Project management 13 33 33 12 9 0 0 85
2022 Other services to the public 31 30 17 15 2 0 5 45
2022 None of the above 30 23 29 6 10 2 1 105
2020 Client contact centre 23 32 26 15 0 2 4 55
2020 Health care practitioners 33 33 14 14 5 0 0 20
2020 Federal regulators 21 36 25 12 5 0 0 510
2020 Compliance, inspection and enforcement 25 34 24 10 6 1 1 1430
2020 Communications or public affairs 23 29 28 9 9 1 0 70
2020 Access to information and privacy 28 45 0 28 0 0 0 10
2020 Science and technology 26 35 22 10 6 0 1 535
2020 Administration and operations 32 36 20 8 3 0 0 445
2020 Human resources 33 35 18 10 3 0 1 210
2020 Financial management 26 36 26 12 0 0 0 85
2020 Procurement 24 22 17 16 22 0 0 15
2020 Real property 31 31 14 19 6 0 0 30
2020 Information management 33 28 18 14 7 0 0 40
2020 Information technology 23 27 26 11 10 2 1 125
2020 Internal audit 18 52 23 7 0 0 0 25
2020 Evaluation 10 27 32 20 10 0 0 25
2020 Data sciences 21 29 24 14 12 0 0 30
2020 Policy 20 34 24 11 11 0 0 145
2020 Project management 17 33 30 13 7 0 0 65
2020 Other services to the public 31 21 25 10 8 2 4 50
2020 None of the above 36 28 17 7 9 3 1 155
2019 Client contact centre 22 25 32 12 7 0 2 60
2019 Health care practitioners 18 30 27 18 3 0 3 30
2019 Federal regulators 17 33 26 15 10 0 0 605
2019 Compliance, inspection and enforcement 22 33 24 12 8 1 1 1370
2019 Communications or public affairs 19 29 27 18 5 1 0 85
2019 Access to information and privacy 6 39 33 21 0 0 0 15
2019 Security 0 25 33 34 8 0 0 10
2019 Science and technology 25 33 24 10 6 1 1 620
2019 Administration and operations 29 36 19 10 5 0 0 475
2019 Human resources 32 32 22 9 3 0 1 240
2019 Financial management 24 44 22 9 1 0 0 115
2019 Procurement 13 25 25 19 12 6 0 15
2019 Real property 39 25 21 9 2 4 0 35
2019 Material management 30 20 20 10 21 0 0 10
2019 Information management 27 33 22 10 8 0 0 55
2019 Information technology 19 25 21 28 7 0 0 110
2019 Internal audit 18 24 26 17 15 0 0 25
2019 Evaluation 6 26 47 15 3 3 0 30
2019 Data sciences 16 22 37 22 3 0 0 30
2019 Policy 9 33 25 24 7 1 1 130
2019 Project management 16 23 31 19 11 0 0 60
2019 Other services to the public 32 30 20 9 6 2 2 45
2019 None of the above 28 28 24 13 6 1 0 185

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 28 8 0 26 0 0 38 62 30
2024 Health care practitioners 23 29 32 4 11 0 0 23 77 25
2024 Intelligence analysts 33 42 15 3 6 0 0 33 67 30
2024 Federal regulators 20 31 21 13 13 1 1 21 79 480
2024 Compliance, inspection and enforcement 26 31 20 10 10 1 2 26 74 1075
2024 Communications or public affairs 26 27 20 12 13 2 0 27 73 80
2024 Science and technology 33 31 17 9 7 1 2 34 66 460
2024 Administration and operations 32 30 20 7 8 0 2 33 67 385
2024 Human resources 42 26 14 9 9 0 0 42 58 230
2024 Financial management 35 27 19 8 10 0 1 35 65 85
2024 Procurement 47 41 0 4 3 0 5 49 51 25
2024 Real property 27 21 26 17 9 0 0 27 73 35
2024 Information management 33 21 18 8 15 5 0 35 65 40
2024 Information technology 38 29 13 14 5 1 1 39 61 135
2024 Internal audit 41 33 11 15 0 0 0 41 59 20
2024 Evaluation 16 26 24 7 15 0 12 19 81 15
2024 Data sciences 27 19 33 18 3 0 0 27 73 25
2024 Policy 28 26 20 8 16 1 2 29 71 140
2024 Project management 24 29 22 11 14 0 0 24 76 70
2024 Other services to the public 12 38 18 18 10 0 4 13 87 35
2024 None of the above 24 36 16 9 14 0 1 25 75 130
2022 Client contact centre 34 41 15 4 5 0 0 40
2022 Health care practitioners 17 47 22 6 5 0 3 20
2022 Federal regulators 28 34 21 9 7 1 1 455
2022 Compliance, inspection and enforcement 27 31 21 11 7 1 1 1060
2022 Communications or public affairs 28 35 13 7 14 3 0 65
2022 Access to information and privacy 47 33 8 0 0 12 0 10
2022 Security 13 20 47 0 20 0 0 15
2022 Science and technology 39 27 16 9 7 0 2 445
2022 Administration and operations 34 32 18 9 5 0 2 365
2022 Human resources 48 26 18 4 5 0 0 225
2022 Financial management 38 32 21 2 7 0 0 85
2022 Procurement 39 41 4 3 7 0 6 30
2022 Real property 27 36 4 5 8 20 0 20
2022 Information management 56 13 22 5 5 0 0 35
2022 Information technology 27 26 27 13 7 0 0 115
2022 Internal audit 49 34 6 11 0 0 0 15
2022 Evaluation 41 23 20 11 5 0 0 20
2022 Data sciences 43 11 19 16 12 0 0 30
2022 Policy 28 29 19 13 10 0 1 125
2022 Project management 24 26 28 9 12 0 1 85
2022 Other services to the public 31 40 15 6 4 0 4 45
2022 None of the above 33 22 28 9 6 1 1 105
2020 Client contact centre 31 24 18 16 9 2 0 55
2020 Health care practitioners 28 29 33 9 0 0 0 20
2020 Federal regulators 28 37 20 10 5 0 0 510
2020 Compliance, inspection and enforcement 29 36 20 9 5 0 1 1435
2020 Communications or public affairs 24 47 12 13 3 1 0 70
2020 Access to information and privacy 38 15 30 17 0 0 0 10
2020 Science and technology 34 29 21 9 6 0 1 535
2020 Administration and operations 42 30 18 7 2 0 0 445
2020 Human resources 45 30 15 7 2 0 1 210
2020 Financial management 27 40 22 10 0 0 0 85
2020 Procurement 35 21 11 21 11 0 0 15
2020 Real property 54 17 7 15 6 0 0 30
2020 Information management 43 21 18 14 5 0 0 40
2020 Information technology 30 28 22 12 6 2 0 125
2020 Internal audit 27 37 29 7 0 0 0 25
2020 Evaluation 10 37 25 14 10 3 0 25
2020 Data sciences 25 20 25 14 15 0 0 30
2020 Policy 26 36 17 13 8 0 0 145
2020 Project management 26 26 23 18 7 0 0 65
2020 Other services to the public 32 24 22 12 6 2 2 50
2020 None of the above 40 29 17 10 4 0 1 155
2019 Client contact centre 24 40 18 13 5 0 0 60
2019 Health care practitioners 24 36 21 18 0 0 0 30
2019 Federal regulators 25 34 18 13 8 0 1 600
2019 Compliance, inspection and enforcement 25 32 22 12 8 1 0 1365
2019 Communications or public affairs 31 27 15 16 10 1 0 85
2019 Access to information and privacy 26 34 41 0 0 0 0 15
2019 Security 17 17 25 42 0 0 0 10
2019 Science and technology 33 33 17 11 6 0 1 620
2019 Administration and operations 35 33 17 9 5 0 0 475
2019 Human resources 38 27 18 12 4 0 1 245
2019 Financial management 30 37 21 9 2 0 0 115
2019 Procurement 25 25 31 6 6 6 0 15
2019 Real property 41 27 21 7 2 0 2 35
2019 Material management 30 30 0 30 10 0 0 10
2019 Information management 27 29 28 11 4 0 0 55
2019 Information technology 22 27 22 21 8 0 0 110
2019 Internal audit 18 32 15 18 18 0 0 25
2019 Evaluation 15 29 20 23 9 3 0 30
2019 Data sciences 6 25 41 18 10 0 0 30
2019 Policy 17 31 25 16 11 0 0 125
2019 Project management 19 25 23 25 9 0 0 60
2019 Other services to the public 32 31 26 6 0 2 4 45
2019 None of the above 30 28 21 12 7 1 0 185

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 12 26 5 19 3 0 35 65 30
2024 Health care practitioners 39 23 21 5 12 0 0 39 61 25
2024 Intelligence analysts 52 27 17 0 3 0 0 52 48 30
2024 Federal regulators 33 30 14 8 13 1 1 34 66 480
2024 Compliance, inspection and enforcement 35 26 17 8 12 1 2 35 65 1075
2024 Communications or public affairs 46 23 14 8 9 0 0 46 54 85
2024 Science and technology 38 27 16 8 8 0 1 39 61 460
2024 Administration and operations 47 25 12 7 8 1 2 48 52 385
2024 Human resources 59 21 9 5 6 0 0 59 41 230
2024 Financial management 31 35 16 4 11 0 3 32 68 85
2024 Procurement 52 22 10 7 0 0 9 57 43 25
2024 Real property 38 24 13 11 15 0 0 38 62 35
2024 Information management 46 21 11 11 12 0 0 46 54 40
2024 Information technology 51 24 14 5 3 2 2 53 47 135
2024 Internal audit 52 44 3 0 0 0 0 52 48 20
2024 Evaluation 54 19 5 0 10 0 12 61 39 15
2024 Data sciences 34 15 43 4 4 0 0 34 66 25
2024 Policy 46 23 16 9 6 0 1 46 54 140
2024 Project management 43 31 13 6 6 0 1 44 56 70
2024 Other services to the public 24 31 18 5 19 0 2 24 76 35
2024 None of the above 34 30 18 8 9 1 1 35 65 130
2022 Client contact centre 44 31 14 12 0 0 0 40
2022 Health care practitioners 29 35 19 6 11 0 0 20
2022 Federal regulators 37 29 17 8 9 1 0 455
2022 Compliance, inspection and enforcement 35 27 18 9 8 1 1 1065
2022 Communications or public affairs 53 28 4 7 7 0 0 65
2022 Access to information and privacy 72 19 10 0 0 0 0 10
2022 Security 41 31 7 7 14 0 0 15
2022 Science and technology 40 29 12 8 10 0 1 445
2022 Administration and operations 51 23 13 6 5 0 1 365
2022 Human resources 68 17 9 3 4 0 0 225
2022 Financial management 39 31 17 9 4 0 0 85
2022 Procurement 41 33 14 3 7 0 3 30
2022 Real property 55 14 9 18 4 0 0 20
2022 Information management 61 25 3 4 7 0 0 35
2022 Information technology 43 27 22 5 3 1 0 115
2022 Internal audit 48 52 0 0 0 0 0 15
2022 Evaluation 57 16 11 5 5 0 5 20
2022 Data sciences 48 21 8 16 7 0 0 30
2022 Policy 43 31 12 7 5 1 1 125
2022 Project management 41 28 21 4 6 0 1 85
2022 Other services to the public 36 28 17 3 9 3 4 45
2022 None of the above 38 24 18 6 11 1 2 100
2020 Client contact centre 32 32 18 8 9 0 0 55
2020 Health care practitioners 28 38 14 9 9 0 0 20
2020 Federal regulators 39 31 16 8 6 0 1 510
2020 Compliance, inspection and enforcement 38 28 18 8 7 1 1 1425
2020 Communications or public affairs 53 23 13 7 3 1 0 70
2020 Access to information and privacy 40 32 10 10 7 0 0 10
2020 Science and technology 38 29 17 9 6 0 1 535
2020 Administration and operations 56 22 11 6 5 0 0 440
2020 Human resources 60 21 8 7 4 0 1 210
2020 Financial management 43 34 12 6 5 0 0 85
2020 Procurement 46 21 11 0 21 0 0 15
2020 Real property 59 15 11 8 6 0 0 30
2020 Information management 40 33 11 14 0 2 0 40
2020 Information technology 45 34 10 5 4 2 0 125
2020 Internal audit 55 36 8 0 0 0 0 25
2020 Evaluation 61 21 11 4 4 0 0 25
2020 Data sciences 58 18 12 4 7 0 0 25
2020 Policy 48 24 10 9 8 0 0 145
2020 Project management 37 31 13 15 4 0 0 65
2020 Other services to the public 38 19 19 8 10 4 2 50
2020 None of the above 45 29 11 5 7 1 1 150
2019 Client contact centre 32 30 14 15 9 0 0 55
2019 Health care practitioners 33 24 24 9 9 0 0 30
2019 Federal regulators 36 32 14 9 8 0 0 600
2019 Compliance, inspection and enforcement 33 30 17 9 9 1 1 1370
2019 Communications or public affairs 41 28 19 4 6 1 0 85
2019 Access to information and privacy 56 21 8 8 8 0 0 15
2019 Security 42 17 25 17 0 0 0 10
2019 Science and technology 37 31 15 9 7 0 1 620
2019 Administration and operations 49 28 10 7 6 0 0 475
2019 Human resources 51 26 8 8 5 0 2 240
2019 Financial management 40 33 15 8 5 0 0 115
2019 Procurement 31 31 25 0 12 0 0 15
2019 Real property 50 26 20 5 0 0 0 35
2019 Material management 30 40 20 0 10 0 0 10
2019 Information management 40 30 16 10 4 0 0 55
2019 Information technology 37 35 14 11 3 0 0 110
2019 Internal audit 32 36 25 3 4 0 0 25
2019 Evaluation 41 29 15 9 3 3 0 30
2019 Data sciences 44 21 25 3 6 0 0 30
2019 Policy 35 33 18 6 7 0 0 130
2019 Project management 37 24 15 18 3 2 2 60
2019 Other services to the public 35 26 18 6 9 5 2 45
2019 None of the above 37 26 17 11 4 2 1 185

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 7 22 0 17 3 0 53 47 30
2024 Health care practitioners 38 41 3 7 11 0 0 38 62 25
2024 Intelligence analysts 61 20 15 4 0 0 0 61 39 30
2024 Federal regulators 48 27 11 5 6 1 2 49 51 480
2024 Compliance, inspection and enforcement 47 27 12 6 6 1 2 48 52 1075
2024 Communications or public affairs 62 24 6 4 3 0 0 62 38 85
2024 Science and technology 49 25 13 6 4 1 2 51 49 460
2024 Administration and operations 53 22 12 4 6 1 2 55 45 385
2024 Human resources 58 22 9 5 4 0 1 59 41 230
2024 Financial management 54 28 11 1 7 0 0 54 46 85
2024 Procurement 59 27 14 0 0 0 0 59 41 25
2024 Real property 36 25 23 13 2 0 0 36 64 35
2024 Information management 50 28 11 7 0 4 0 52 48 40
2024 Information technology 59 20 12 4 4 0 2 60 40 135
2024 Internal audit 52 29 4 4 11 0 0 52 48 20
2024 Evaluation 41 46 7 0 0 0 6 44 56 15
2024 Data sciences 45 22 17 12 0 5 0 48 52 25
2024 Policy 55 31 5 5 3 0 2 56 44 140
2024 Project management 53 31 4 5 6 0 1 54 46 70
2024 Other services to the public 44 19 8 5 17 0 8 47 53 35
2024 None of the above 47 28 9 6 7 0 3 48 52 130
2022 Client contact centre 55 34 7 2 2 0 0 40
2022 Health care practitioners 26 65 4 6 0 0 0 20
2022 Federal regulators 49 27 12 5 5 1 1 455
2022 Compliance, inspection and enforcement 47 28 13 6 4 1 1 1065
2022 Communications or public affairs 61 30 5 2 0 0 1 65
2022 Access to information and privacy 73 19 0 8 0 0 0 10
2022 Security 56 19 25 0 0 0 0 15
2022 Science and technology 44 26 15 7 6 0 1 445
2022 Administration and operations 57 26 9 4 3 0 2 365
2022 Human resources 62 21 12 3 0 0 0 225
2022 Financial management 60 30 5 4 1 0 0 85
2022 Procurement 54 24 7 0 9 0 6 30
2022 Real property 78 14 0 0 7 0 0 20
2022 Information management 78 11 4 4 3 0 0 35
2022 Information technology 52 27 17 1 4 0 0 115
2022 Internal audit 49 40 6 0 5 0 0 15
2022 Evaluation 80 16 4 0 0 0 0 20
2022 Data sciences 53 23 22 0 2 0 0 30
2022 Policy 55 27 8 7 3 0 1 125
2022 Project management 54 22 15 3 4 1 1 85
2022 Other services to the public 46 30 11 9 4 0 0 45
2022 None of the above 51 29 10 5 2 1 2 105
2020 Client contact centre 31 35 22 7 5 0 0 55
2020 Health care practitioners 33 33 14 9 9 0 0 20
2020 Federal regulators 31 32 21 9 7 0 0 510
2020 Compliance, inspection and enforcement 30 32 21 10 6 0 1 1435
2020 Communications or public affairs 29 27 25 11 7 1 0 70
2020 Access to information and privacy 25 38 10 10 17 0 0 10
2020 Science and technology 31 32 22 10 3 0 1 535
2020 Administration and operations 33 35 19 9 4 0 0 450
2020 Human resources 38 37 16 6 3 0 1 205
2020 Financial management 32 31 25 6 5 0 0 85
2020 Procurement 22 11 51 11 5 0 0 15
2020 Real property 41 43 6 4 6 0 0 30
2020 Information management 32 40 14 9 5 0 0 40
2020 Information technology 32 35 19 10 5 0 0 125
2020 Internal audit 27 26 31 15 0 0 0 25
2020 Evaluation 31 32 34 0 3 0 0 25
2020 Data sciences 36 36 18 4 7 0 0 30
2020 Policy 23 32 26 8 10 0 0 145
2020 Project management 21 39 21 12 7 0 0 65
2020 Other services to the public 40 18 22 4 10 2 4 50
2020 None of the above 37 29 18 10 6 0 1 155

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 37 4 20 8 3 4 26 74 30
2024 Health care practitioners 15 40 27 11 4 0 4 15 85 25
2024 Intelligence analysts 40 17 30 6 4 4 0 42 58 30
2024 Federal regulators 20 32 21 11 13 2 1 21 79 480
2024 Compliance, inspection and enforcement 22 27 24 13 13 0 1 22 78 1075
2024 Communications or public affairs 32 31 19 10 9 0 0 32 68 85
2024 Science and technology 34 33 19 6 5 1 1 35 65 460
2024 Administration and operations 30 32 22 7 7 1 1 31 69 385
2024 Human resources 45 27 15 7 6 0 0 45 55 230
2024 Financial management 37 34 15 8 6 0 1 37 63 85
2024 Procurement 30 38 21 3 3 4 0 31 69 25
2024 Real property 35 28 21 12 4 0 0 35 65 35
2024 Information management 35 22 22 8 11 3 0 36 64 40
2024 Information technology 48 23 15 4 7 2 1 49 51 135
2024 Internal audit 15 52 11 19 4 0 0 15 85 20
2024 Evaluation 32 11 31 10 16 0 0 32 68 15
2024 Data sciences 32 15 25 16 11 0 0 32 68 25
2024 Policy 31 33 19 11 5 0 1 31 69 140
2024 Project management 25 38 19 6 9 0 3 26 74 70
2024 Other services to the public 22 29 15 15 9 3 8 25 75 35
2024 None of the above 25 29 21 10 12 0 2 25 75 130
2022 Client contact centre 25 35 17 9 9 2 2 40
2022 Health care practitioners 11 40 28 16 5 0 0 20
2022 Federal regulators 20 33 23 14 10 0 1 455
2022 Compliance, inspection and enforcement 23 29 24 12 11 0 0 1060
2022 Communications or public affairs 28 28 27 10 8 0 0 65
2022 Access to information and privacy 19 39 15 28 0 0 0 10
2022 Security 40 35 13 5 0 0 7 15
2022 Science and technology 38 28 17 9 7 0 1 445
2022 Administration and operations 29 37 16 9 6 0 2 365
2022 Human resources 44 33 13 6 4 0 0 225
2022 Financial management 30 40 17 8 4 0 1 85
2022 Procurement 40 20 20 11 3 0 6 30
2022 Real property 60 28 0 5 7 0 0 20
2022 Information management 30 34 30 7 0 0 0 35
2022 Information technology 31 38 21 8 2 0 0 115
2022 Internal audit 19 64 6 6 5 0 0 15
2022 Evaluation 25 41 24 0 11 0 0 20
2022 Data sciences 30 28 21 5 5 3 9 30
2022 Policy 29 37 22 5 7 0 1 125
2022 Project management 27 25 29 13 5 0 0 85
2022 Other services to the public 34 23 17 11 11 0 3 45
2022 None of the above 39 33 15 6 6 1 0 105
2020 Client contact centre 21 35 28 9 7 0 0 55
2020 Health care practitioners 24 33 19 9 14 0 0 20
2020 Federal regulators 20 30 26 12 11 0 0 510
2020 Compliance, inspection and enforcement 20 30 23 15 11 0 0 1430
2020 Communications or public affairs 20 29 28 13 8 1 0 70
2020 Access to information and privacy 25 0 45 20 10 0 0 10
2020 Science and technology 30 34 19 10 6 0 1 535
2020 Administration and operations 29 35 19 11 6 0 0 450
2020 Human resources 35 32 18 8 6 0 1 210
2020 Financial management 23 40 30 5 1 0 1 85
2020 Procurement 11 35 11 21 22 0 0 15
2020 Real property 43 32 15 0 10 0 0 30
2020 Information management 34 38 11 11 5 0 0 40
2020 Information technology 29 33 23 10 4 1 0 125
2020 Internal audit 25 41 16 14 4 0 0 25
2020 Evaluation 27 17 27 25 3 0 0 25
2020 Data sciences 23 36 27 14 0 0 0 30
2020 Policy 18 38 21 14 9 0 1 145
2020 Project management 24 30 24 15 7 0 0 65
2020 Other services to the public 29 19 23 16 8 2 2 50
2020 None of the above 39 31 18 10 2 0 0 155
2019 Client contact centre 14 26 36 13 10 0 2 60
2019 Health care practitioners 12 36 33 15 3 0 0 30
2019 Federal regulators 19 29 26 14 13 0 0 600
2019 Compliance, inspection and enforcement 23 25 22 15 14 1 1 1360
2019 Communications or public affairs 29 35 20 10 6 1 0 85
2019 Access to information and privacy 13 39 27 21 0 0 0 15
2019 Security 17 25 41 8 8 0 0 10
2019 Science and technology 39 30 17 8 4 1 0 620
2019 Administration and operations 35 31 18 10 6 0 0 475
2019 Human resources 36 32 21 6 4 0 1 240
2019 Financial management 30 43 17 8 3 0 0 115
2019 Procurement 19 19 31 6 19 6 0 15
2019 Real property 32 47 12 7 2 0 0 35
2019 Material management 39 31 30 0 0 0 0 10
2019 Information management 33 50 11 4 2 0 0 55
2019 Information technology 35 23 25 13 3 0 2 110
2019 Internal audit 29 11 18 22 21 0 0 25
2019 Evaluation 15 35 29 9 9 3 0 30
2019 Data sciences 25 43 25 6 0 0 0 30
2019 Policy 29 32 25 10 5 0 1 125
2019 Project management 31 31 20 9 10 0 0 60
2019 Other services to the public 29 39 14 10 2 3 4 45
2019 None of the above 32 32 17 10 6 2 0 185

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 9 13 10 22 3 7 41 59 30
2024 Health care practitioners 41 33 8 7 11 0 0 41 59 25
2024 Intelligence analysts 23 13 21 28 15 0 0 23 77 30
2024 Federal regulators 31 25 17 10 13 1 1 32 68 480
2024 Compliance, inspection and enforcement 38 29 14 8 8 0 2 39 61 1075
2024 Communications or public affairs 20 19 16 18 25 1 1 20 80 85
2024 Science and technology 42 25 15 7 9 0 1 43 57 460
2024 Administration and operations 38 22 16 10 11 0 2 39 61 385
2024 Human resources 36 14 17 11 19 1 2 38 62 230
2024 Financial management 31 17 24 13 13 0 1 31 69 85
2024 Procurement 22 29 19 14 12 0 5 23 77 25
2024 Real property 45 21 18 12 4 0 0 45 55 35
2024 Information management 42 18 17 3 17 0 3 43 57 40
2024 Information technology 46 22 7 10 11 0 4 48 52 135
2024 Internal audit 9 47 18 15 11 0 0 9 91 20
2024 Evaluation 24 27 16 17 16 0 0 24 76 15
2024 Data sciences 34 10 24 3 25 0 4 35 65 25
2024 Policy 19 17 21 14 29 0 1 19 81 140
2024 Project management 22 22 22 12 22 0 0 22 78 70
2024 Other services to the public 38 31 10 3 12 0 6 41 59 35
2024 None of the above 34 17 13 15 18 1 2 36 64 130
2022 Client contact centre 53 16 8 7 2 0 13 40
2022 Health care practitioners 21 39 16 19 5 0 0 20
2022 Federal regulators 44 31 12 7 5 1 1 455
2022 Compliance, inspection and enforcement 46 27 14 7 5 0 1 1065
2022 Communications or public affairs 50 19 9 10 9 0 4 65
2022 Access to information and privacy 67 15 18 0 0 0 0 10
2022 Security 73 20 0 0 0 0 7 15
2022 Science and technology 49 27 11 4 6 1 1 445
2022 Administration and operations 55 25 9 3 5 0 3 365
2022 Human resources 65 18 7 4 3 1 2 225
2022 Financial management 58 16 11 5 9 0 1 85
2022 Procurement 45 18 17 7 6 0 6 30
2022 Real property 65 7 15 10 4 0 0 20
2022 Information management 43 30 12 6 4 0 5 35
2022 Information technology 63 16 11 3 3 1 3 115
2022 Internal audit 37 57 0 0 5 0 0 15
2022 Evaluation 51 27 18 0 0 0 5 20
2022 Data sciences 46 20 30 2 2 0 0 30
2022 Policy 52 28 9 2 5 2 2 125
2022 Project management 58 16 14 4 5 0 2 85
2022 Other services to the public 44 36 15 0 3 0 3 45
2022 None of the above 51 22 12 4 9 1 1 105
2020 Client contact centre 44 30 17 5 4 0 0 55
2020 Health care practitioners 28 48 9 5 9 0 0 20
2020 Federal regulators 46 29 15 5 4 0 1 510
2020 Compliance, inspection and enforcement 38 33 18 7 4 0 0 1430
2020 Communications or public affairs 52 29 11 3 3 1 0 70
2020 Access to information and privacy 45 28 10 10 7 0 0 10
2020 Science and technology 44 30 19 4 2 0 1 535
2020 Administration and operations 59 23 12 3 2 0 1 445
2020 Human resources 64 22 9 4 0 0 1 205
2020 Financial management 53 26 13 5 0 0 2 85
2020 Procurement 45 27 5 6 17 0 0 15
2020 Real property 68 19 6 4 3 0 0 30
2020 Information management 58 26 11 0 2 2 0 45
2020 Information technology 60 25 9 4 1 0 2 125
2020 Internal audit 41 44 11 0 4 0 0 25
2020 Evaluation 36 38 25 0 0 0 0 25
2020 Data sciences 67 22 11 0 0 0 0 25
2020 Policy 48 36 9 3 4 0 1 145
2020 Project management 54 24 10 7 4 0 0 65
2020 Other services to the public 47 22 20 7 2 2 0 50
2020 None of the above 51 31 11 3 4 0 0 150
2019 Client contact centre 50 20 17 2 4 0 7 60
2019 Health care practitioners 42 31 15 9 3 0 0 30
2019 Federal regulators 46 27 16 6 3 0 0 595
2019 Compliance, inspection and enforcement 42 30 16 8 3 0 1 1370
2019 Communications or public affairs 52 26 12 4 2 0 3 85
2019 Access to information and privacy 60 20 19 0 0 0 0 15
2019 Security 25 67 8 0 0 0 0 10
2019 Science and technology 53 28 11 4 3 0 1 620
2019 Administration and operations 63 24 7 4 2 0 0 475
2019 Human resources 59 19 9 5 4 0 5 240
2019 Financial management 60 23 7 7 3 0 0 115
2019 Procurement 44 31 18 0 0 6 0 15
2019 Real property 71 21 6 2 0 0 0 35
2019 Material management 59 0 31 0 10 0 0 10
2019 Information management 61 26 6 1 4 0 2 55
2019 Information technology 63 24 8 2 1 1 1 110
2019 Internal audit 47 32 18 0 0 0 4 25
2019 Evaluation 50 24 15 3 6 3 0 30
2019 Data sciences 41 18 28 9 3 0 0 30
2019 Policy 52 30 14 1 1 0 1 125
2019 Project management 68 16 10 7 0 0 0 60
2019 Other services to the public 37 34 19 4 4 0 2 45
2019 None of the above 55 26 9 6 2 1 1 185

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 25 12 4 18 3 3 37 63 30
2024 Health care practitioners 44 27 14 4 11 0 0 44 56 25
2024 Intelligence analysts 30 41 19 6 4 0 0 30 70 30
2024 Federal regulators 28 39 18 6 7 0 1 29 71 480
2024 Compliance, inspection and enforcement 37 36 13 7 5 0 1 38 62 1075
2024 Communications or public affairs 35 37 9 13 6 0 0 35 65 85
2024 Science and technology 36 34 19 5 5 0 1 36 64 460
2024 Administration and operations 38 36 14 6 6 0 1 38 62 385
2024 Human resources 38 31 16 9 6 0 1 38 62 230
2024 Financial management 42 30 12 7 8 0 1 43 57 85
2024 Procurement 18 50 12 4 11 0 5 18 82 25
2024 Real property 48 26 15 10 2 0 0 48 52 35
2024 Information management 35 45 12 0 7 0 0 35 65 40
2024 Information technology 60 20 8 4 7 0 1 60 40 135
2024 Internal audit 25 27 22 7 18 0 0 25 75 20
2024 Evaluation 29 39 22 0 10 0 0 29 71 15
2024 Data sciences 29 42 13 13 4 0 0 29 71 25
2024 Policy 35 31 13 9 10 1 1 36 64 140
2024 Project management 40 37 13 7 4 0 0 40 60 70
2024 Other services to the public 31 41 15 5 5 0 3 32 68 35
2024 None of the above 37 29 16 6 11 0 1 37 63 130
2022 Client contact centre 62 25 11 2 0 0 0 40
2022 Health care practitioners 44 21 21 9 5 0 0 20
2022 Federal regulators 41 37 11 5 4 0 0 455
2022 Compliance, inspection and enforcement 37 37 15 6 4 0 1 1065
2022 Communications or public affairs 51 28 14 5 0 0 3 65
2022 Access to information and privacy 37 38 25 0 0 0 0 10
2022 Security 58 16 18 0 0 0 7 15
2022 Science and technology 43 34 13 5 3 0 1 445
2022 Administration and operations 46 29 16 5 3 0 2 365
2022 Human resources 58 28 10 4 1 0 0 225
2022 Financial management 54 26 13 6 1 0 0 85
2022 Procurement 46 27 21 3 0 0 3 30
2022 Real property 83 13 0 0 4 0 0 20
2022 Information management 73 8 11 4 2 2 0 35
2022 Information technology 67 16 10 5 0 1 1 115
2022 Internal audit 71 18 0 5 6 0 0 15
2022 Evaluation 57 20 23 0 0 0 0 20
2022 Data sciences 27 34 14 13 11 0 0 30
2022 Policy 39 40 9 7 4 1 1 125
2022 Project management 56 28 7 8 1 0 0 85
2022 Other services to the public 43 42 9 2 2 0 2 45
2022 None of the above 47 31 12 3 5 1 1 105
2020 Client contact centre 39 26 19 9 7 0 0 55
2020 Health care practitioners 28 43 9 9 9 0 0 20
2020 Federal regulators 27 38 21 9 5 0 0 505
2020 Compliance, inspection and enforcement 26 38 21 10 5 0 0 1425
2020 Communications or public affairs 44 23 15 12 5 1 0 70
2020 Access to information and privacy 7 35 20 20 17 0 0 10
2020 Science and technology 30 34 24 8 4 0 0 535
2020 Administration and operations 34 35 19 7 3 1 0 445
2020 Human resources 29 40 20 9 3 0 0 205
2020 Financial management 32 41 18 8 0 0 1 85
2020 Procurement 37 29 23 6 6 0 0 15
2020 Real property 40 47 11 0 2 0 0 30
2020 Information management 37 43 18 2 0 0 0 40
2020 Information technology 48 33 13 5 1 0 0 125
2020 Internal audit 15 52 26 4 4 0 0 25
2020 Evaluation 17 37 35 10 0 0 0 25
2020 Data sciences 31 36 15 7 11 0 0 25
2020 Policy 23 43 21 7 6 0 0 145
2020 Project management 36 35 19 3 7 0 0 65
2020 Other services to the public 33 36 20 9 0 2 0 50
2020 None of the above 35 33 20 9 3 0 1 150

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 14 7 0 11 0 18 61 39 30
2024 Health care practitioners 51 18 4 4 4 0 19 63 37 25
2024 Intelligence analysts 62 17 6 0 4 4 7 69 31 30
2024 Federal regulators 62 16 5 2 4 2 10 70 30 480
2024 Compliance, inspection and enforcement 64 18 5 2 2 1 8 70 30 1075
2024 Communications or public affairs 72 8 3 2 4 1 9 80 20 80
2024 Science and technology 72 11 4 2 2 1 8 79 21 460
2024 Administration and operations 62 17 7 2 1 1 9 69 31 385
2024 Human resources 71 11 6 2 2 0 8 77 23 230
2024 Financial management 71 15 1 2 5 1 5 76 24 85
2024 Procurement 76 4 0 0 0 4 15 95 5 25
2024 Real property 80 10 3 2 0 0 5 84 16 35
2024 Information management 72 10 7 5 0 0 7 77 23 40
2024 Information technology 75 9 4 1 2 1 7 82 18 135
2024 Internal audit 86 0 0 0 0 0 14 100 0 20
2024 Evaluation 78 0 0 7 0 4 12 92 8 15
2024 Data sciences 57 15 20 3 0 0 4 60 40 25
2024 Policy 68 11 3 3 4 0 11 77 23 140
2024 Project management 65 15 3 3 5 0 9 72 28 70
2024 Other services to the public 69 8 9 0 0 0 13 80 20 35
2024 None of the above 68 11 5 2 2 1 12 77 23 130

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 10 0 7 18 0 15 58 42 30
2024 Health care practitioners 48 25 4 0 8 0 15 57 43 25
2024 Intelligence analysts 42 23 3 9 12 4 7 47 53 30
2024 Federal regulators 53 16 8 4 9 2 8 59 41 480
2024 Compliance, inspection and enforcement 61 19 6 4 3 1 7 66 34 1075
2024 Communications or public affairs 54 16 7 9 9 0 6 57 43 80
2024 Science and technology 68 12 6 1 4 1 7 74 26 460
2024 Administration and operations 54 18 8 5 7 0 8 58 42 385
2024 Human resources 53 11 16 5 10 0 6 56 44 230
2024 Financial management 52 21 6 5 8 1 6 56 44 85
2024 Procurement 67 8 14 3 0 0 8 73 27 25
2024 Real property 64 26 5 0 2 0 2 66 34 35
2024 Information management 63 16 6 3 8 0 5 66 34 40
2024 Information technology 63 9 11 5 6 1 5 66 34 135
2024 Internal audit 70 7 4 4 0 0 14 82 18 20
2024 Evaluation 83 0 0 7 4 0 6 89 11 15
2024 Data sciences 41 19 26 0 10 0 4 43 57 25
2024 Policy 53 16 8 6 11 1 4 56 44 140
2024 Project management 53 18 4 5 13 0 7 58 42 70
2024 Other services to the public 66 14 0 7 5 0 9 72 28 35
2024 None of the above 59 13 9 2 5 1 11 67 33 130

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 16 10 9 7 0 2 58 42 30
2024 Health care practitioners 67 22 8 0 0 0 3 69 31 25
2024 Intelligence analysts 87 3 7 0 0 4 0 90 10 30
2024 Federal regulators 63 14 7 4 6 2 5 68 32 480
2024 Compliance, inspection and enforcement 65 15 5 4 5 2 5 70 30 1075
2024 Communications or public affairs 64 15 6 3 3 0 8 70 30 80
2024 Science and technology 66 13 7 3 4 1 5 70 30 460
2024 Administration and operations 71 13 3 3 3 2 5 76 24 385
2024 Human resources 76 10 5 1 3 0 5 80 20 230
2024 Financial management 78 6 6 2 4 0 4 81 19 85
2024 Procurement 85 0 0 4 0 0 11 95 5 25
2024 Real property 77 10 6 0 5 0 2 79 21 35
2024 Information management 78 9 2 2 0 3 5 85 15 40
2024 Information technology 80 6 2 2 3 2 5 86 14 135
2024 Internal audit 79 18 3 0 0 0 0 79 21 20
2024 Evaluation 76 7 0 0 7 4 6 84 16 15
2024 Data sciences 61 17 4 5 9 0 4 64 36 25
2024 Policy 73 11 5 3 3 1 5 78 22 140
2024 Project management 66 13 3 6 5 0 7 71 29 70
2024 Other services to the public 51 11 8 8 11 3 8 57 43 35
2024 None of the above 69 6 6 4 3 2 9 78 22 130
2022 Client contact centre 78 8 2 9 0 0 2 40
2022 Health care practitioners 82 4 5 10 0 0 0 20
2022 Federal regulators 71 11 5 3 7 1 2 455
2022 Compliance, inspection and enforcement 66 15 5 4 4 2 4 1060
2022 Communications or public affairs 80 6 5 1 0 3 5 65
2022 Access to information and privacy 81 9 0 0 0 10 0 10
2022 Security 78 15 0 0 0 0 7 15
2022 Science and technology 68 13 7 4 5 0 3 445
2022 Administration and operations 73 14 3 1 3 1 6 365
2022 Human resources 85 7 3 0 1 1 3 225
2022 Financial management 82 7 4 4 0 2 2 85
2022 Procurement 82 10 0 0 0 0 8 30
2022 Real property 85 7 5 0 4 0 0 20
2022 Information management 78 13 2 5 0 2 0 35
2022 Information technology 81 9 5 0 3 2 0 115
2022 Internal audit 94 0 6 0 0 0 0 15
2022 Evaluation 84 5 6 0 5 0 0 20
2022 Data sciences 73 10 2 3 0 3 9 30
2022 Policy 76 8 3 3 2 4 4 125
2022 Project management 72 5 8 4 4 0 6 85
2022 Other services to the public 69 11 2 2 7 2 6 45
2022 None of the above 69 8 6 5 3 2 7 105
2020 Client contact centre 73 11 9 4 2 0 2 55
2020 Health care practitioners 81 19 0 0 0 0 0 20
2020 Federal regulators 75 11 5 3 4 1 2 510
2020 Compliance, inspection and enforcement 71 15 5 3 3 1 2 1425
2020 Communications or public affairs 80 11 0 3 3 1 3 70
2020 Access to information and privacy 62 20 7 10 0 0 0 10
2020 Science and technology 72 14 7 3 3 1 1 535
2020 Administration and operations 85 6 3 3 1 1 1 445
2020 Human resources 87 7 2 0 1 0 2 205
2020 Financial management 76 10 6 2 1 1 3 85
2020 Procurement 71 17 6 0 0 0 6 15
2020 Real property 90 4 0 0 2 0 4 30
2020 Information management 82 13 2 2 0 0 0 40
2020 Information technology 88 6 2 1 2 2 0 125
2020 Internal audit 84 8 4 4 0 0 0 25
2020 Evaluation 73 17 7 0 0 0 3 25
2020 Data sciences 85 4 0 0 11 0 0 25
2020 Policy 81 7 5 3 2 1 1 145
2020 Project management 71 12 4 0 9 1 1 65
2020 Other services to the public 66 9 13 4 4 2 3 50
2020 None of the above 69 16 8 3 2 2 1 150
2019 Client contact centre 69 13 4 2 10 0 2 60
2019 Health care practitioners 66 15 6 9 3 0 0 30
2019 Federal regulators 69 12 7 4 5 0 2 600
2019 Compliance, inspection and enforcement 64 16 8 4 5 0 2 1370
2019 Communications or public affairs 83 5 4 3 1 0 3 85
2019 Access to information and privacy 59 13 20 7 0 0 0 15
2019 Security 75 0 17 0 9 0 0 10
2019 Science and technology 67 16 7 5 3 0 2 620
2019 Administration and operations 74 11 5 4 3 0 2 475
2019 Human resources 81 7 3 1 3 0 5 240
2019 Financial management 72 15 6 3 3 0 1 115
2019 Procurement 38 37 12 0 6 6 0 15
2019 Real property 63 18 8 6 0 0 4 35
2019 Material management 80 0 0 10 10 0 0 10
2019 Information management 85 7 4 0 3 0 1 55
2019 Information technology 82 11 2 1 1 2 2 110
2019 Internal audit 64 18 7 3 4 0 4 25
2019 Evaluation 58 12 12 6 9 3 0 30
2019 Data sciences 68 10 6 6 3 0 6 30
2019 Policy 78 7 8 1 4 1 1 130
2019 Project management 54 11 10 15 11 0 0 60
2019 Other services to the public 69 17 5 0 4 0 4 45
2019 None of the above 66 15 5 6 4 2 2 185

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 21 11 9 10 0 2 49 51 30
2024 Health care practitioners 42 29 18 4 4 0 3 43 57 25
2024 Intelligence analysts 76 19 4 0 0 0 0 76 24 30
2024 Federal regulators 52 26 9 3 5 1 3 55 45 480
2024 Compliance, inspection and enforcement 53 27 8 4 4 0 2 55 45 1075
2024 Communications or public affairs 68 22 6 3 0 0 2 69 31 80
2024 Science and technology 52 24 10 5 6 0 2 54 46 460
2024 Administration and operations 55 23 12 4 2 0 3 56 44 385
2024 Human resources 71 15 5 2 3 0 3 73 27 230
2024 Financial management 63 20 7 3 5 0 1 64 36 85
2024 Procurement 73 12 0 4 3 0 8 79 21 25
2024 Real property 46 25 11 8 7 0 2 47 53 35
2024 Information management 55 27 10 0 3 0 5 58 42 40
2024 Information technology 70 18 6 1 3 0 2 72 28 135
2024 Internal audit 84 9 4 0 0 0 4 87 13 20
2024 Evaluation 65 11 0 7 6 0 12 74 26 15
2024 Data sciences 73 15 5 0 3 0 4 76 24 25
2024 Policy 66 23 5 1 3 0 3 68 32 140
2024 Project management 54 32 6 1 3 0 4 56 44 70
2024 Other services to the public 57 19 6 7 8 0 3 59 41 35
2024 None of the above 55 17 13 4 4 0 6 59 41 130
2022 Client contact centre 70 12 5 13 0 0 0 40
2022 Health care practitioners 67 22 6 5 0 0 0 20
2022 Federal regulators 58 25 10 1 3 0 1 455
2022 Compliance, inspection and enforcement 58 24 9 4 4 1 2 1060
2022 Communications or public affairs 61 29 3 1 4 0 2 65
2022 Access to information and privacy 42 48 0 10 0 0 0 10
2022 Security 71 22 0 7 0 0 0 15
2022 Science and technology 54 25 10 5 4 0 2 445
2022 Administration and operations 60 21 9 2 3 0 4 365
2022 Human resources 83 10 3 0 2 0 1 225
2022 Financial management 70 20 7 1 0 0 1 85
2022 Procurement 75 22 0 0 0 0 3 30
2022 Real property 75 21 0 0 4 0 0 20
2022 Information management 71 18 9 0 0 2 0 35
2022 Information technology 71 14 10 3 1 0 0 115
2022 Internal audit 78 11 6 6 0 0 0 15
2022 Evaluation 78 17 0 5 0 0 0 20
2022 Data sciences 60 33 2 5 0 0 0 30
2022 Policy 71 18 5 4 0 0 2 125
2022 Project management 58 28 5 1 3 0 4 85
2022 Other services to the public 44 39 14 0 0 0 3 45
2022 None of the above 55 26 8 1 4 1 4 100
2020 Client contact centre 60 26 3 7 3 0 0 55
2020 Health care practitioners 52 33 14 0 0 0 0 20
2020 Federal regulators 63 23 8 3 2 0 1 510
2020 Compliance, inspection and enforcement 60 24 9 3 2 0 2 1425
2020 Communications or public affairs 69 19 7 1 3 1 0 70
2020 Access to information and privacy 62 28 10 0 0 0 0 10
2020 Science and technology 54 25 12 4 3 0 1 535
2020 Administration and operations 69 20 6 2 1 0 1 440
2020 Human resources 82 12 4 1 0 0 1 205
2020 Financial management 65 25 8 1 0 0 1 85
2020 Procurement 54 23 12 6 6 0 0 15
2020 Real property 72 11 7 0 6 0 4 30
2020 Information management 68 13 17 2 0 0 0 45
2020 Information technology 81 13 2 2 0 1 1 125
2020 Internal audit 70 16 4 4 4 0 4 25
2020 Evaluation 59 27 14 0 0 0 0 25
2020 Data sciences 81 4 8 0 8 0 0 25
2020 Policy 69 21 7 2 1 0 0 145
2020 Project management 62 20 10 5 2 0 1 65
2020 Other services to the public 60 16 12 8 2 2 0 50
2020 None of the above 58 21 14 3 2 0 3 150
2019 Client contact centre 54 24 7 7 7 0 2 60
2019 Health care practitioners 62 19 0 16 3 0 0 30
2019 Federal regulators 47 35 11 3 3 0 1 600
2019 Compliance, inspection and enforcement 46 31 13 6 3 0 0 1370
2019 Communications or public affairs 68 25 6 2 0 0 0 85
2019 Access to information and privacy 19 41 21 13 6 0 0 15
2019 Security 64 18 18 0 0 0 0 10
2019 Science and technology 48 30 11 6 4 1 0 620
2019 Administration and operations 58 26 9 4 3 0 1 475
2019 Human resources 66 22 7 2 1 0 2 240
2019 Financial management 56 26 12 3 2 0 0 115
2019 Procurement 37 12 25 12 6 6 0 15
2019 Real property 56 26 10 6 0 0 2 35
2019 Material management 50 10 20 20 0 0 0 10
2019 Information management 64 29 5 0 0 0 1 55
2019 Information technology 66 21 11 0 2 0 1 105
2019 Internal audit 49 25 11 7 3 0 4 25
2019 Evaluation 56 24 6 12 0 3 0 30
2019 Data sciences 72 12 13 3 0 0 0 30
2019 Policy 63 26 5 3 1 1 1 130
2019 Project management 49 28 10 7 5 0 2 60
2019 Other services to the public 69 18 5 2 4 0 2 45
2019 None of the above 53 24 13 6 2 0 0 185

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 22 13 5 13 0 2 47 53 30
2024 Health care practitioners 33 42 16 4 4 0 0 33 67 25
2024 Intelligence analysts 70 24 6 0 0 0 0 70 30 30
2024 Federal regulators 53 22 7 6 9 0 2 54 46 480
2024 Compliance, inspection and enforcement 58 21 9 4 6 1 2 59 41 1075
2024 Communications or public affairs 57 18 10 4 6 1 3 60 40 80
2024 Science and technology 58 20 8 5 7 0 2 60 40 460
2024 Administration and operations 64 17 7 4 4 1 4 67 33 385
2024 Human resources 70 11 11 1 5 0 2 72 28 230
2024 Financial management 64 18 7 4 7 0 0 64 36 85
2024 Procurement 80 8 0 4 0 0 8 87 13 25
2024 Real property 49 23 15 5 8 0 0 49 51 35
2024 Information management 61 13 8 8 5 0 6 65 35 40
2024 Information technology 71 18 3 1 6 0 1 72 28 135
2024 Internal audit 96 0 0 0 0 0 4 100 0 20
2024 Evaluation 71 11 0 0 7 0 12 80 20 15
2024 Data sciences 58 24 5 0 9 0 4 61 39 25
2024 Policy 66 17 7 2 6 0 2 68 32 140
2024 Project management 64 17 7 4 4 0 4 67 33 70
2024 Other services to the public 43 28 3 9 14 0 3 44 56 35
2024 None of the above 54 16 13 2 9 0 5 57 43 130
2022 Client contact centre 66 13 8 4 7 0 2 40
2022 Health care practitioners 61 19 5 16 0 0 0 20
2022 Federal regulators 59 21 9 3 7 1 1 450
2022 Compliance, inspection and enforcement 58 20 8 6 5 1 2 1060
2022 Communications or public affairs 70 18 2 2 6 0 1 65
2022 Access to information and privacy 52 26 10 0 0 12 0 10
2022 Security 57 29 0 7 6 0 0 15
2022 Science and technology 53 22 10 6 7 0 2 440
2022 Administration and operations 68 17 5 4 3 0 3 365
2022 Human resources 81 11 3 2 1 0 1 225
2022 Financial management 67 21 8 1 1 0 1 85
2022 Procurement 62 14 21 0 0 0 3 30
2022 Real property 70 8 13 5 4 0 0 20
2022 Information management 64 27 7 2 0 0 0 35
2022 Information technology 66 16 8 3 5 0 1 115
2022 Internal audit 78 10 5 0 6 0 0 15
2022 Evaluation 67 22 6 0 5 0 0 20
2022 Data sciences 62 26 6 5 0 0 0 30
2022 Policy 64 15 13 2 4 0 2 125
2022 Project management 71 8 9 4 6 0 2 85
2022 Other services to the public 70 14 7 0 8 0 1 45
2022 None of the above 52 22 11 6 6 1 2 105
2020 Client contact centre 57 23 9 5 4 0 2 55
2020 Health care practitioners 67 19 5 5 5 0 0 20
2020 Federal regulators 66 18 7 3 4 0 2 505
2020 Compliance, inspection and enforcement 62 20 8 4 4 0 1 1430
2020 Communications or public affairs 65 16 9 4 4 1 1 70
2020 Access to information and privacy 52 20 20 0 7 0 0 10
2020 Science and technology 58 21 10 5 5 0 1 535
2020 Administration and operations 77 12 5 3 2 0 1 445
2020 Human resources 76 11 8 2 2 0 1 205
2020 Financial management 66 16 10 6 1 0 1 85
2020 Procurement 46 33 11 6 5 0 0 15
2020 Real property 69 18 6 0 2 0 4 30
2020 Information management 61 17 13 9 0 0 0 45
2020 Information technology 80 9 5 0 5 1 1 125
2020 Internal audit 78 11 7 0 0 0 4 25
2020 Evaluation 49 30 10 7 3 0 0 25
2020 Data sciences 77 9 11 0 4 0 0 25
2020 Policy 67 15 10 6 3 0 0 145
2020 Project management 64 13 6 6 9 0 1 65
2020 Other services to the public 60 8 12 8 10 2 0 50
2020 None of the above 59 18 12 5 3 0 3 150
2019 Client contact centre 65 15 9 5 5 0 0 60
2019 Health care practitioners 63 22 9 3 3 0 0 30
2019 Federal regulators 54 25 9 5 5 0 1 600
2019 Compliance, inspection and enforcement 53 23 11 5 6 0 1 1360
2019 Communications or public affairs 62 22 10 2 4 0 0 85
2019 Access to information and privacy 66 0 19 14 0 0 0 15
2019 Security 50 8 33 0 9 0 0 10
2019 Science and technology 53 24 9 5 8 1 0 620
2019 Administration and operations 70 14 6 5 4 0 1 475
2019 Human resources 66 15 9 4 4 0 2 240
2019 Financial management 61 20 12 6 1 0 0 115
2019 Procurement 44 25 19 0 6 6 0 15
2019 Real property 65 19 10 0 4 0 2 35
2019 Material management 70 20 0 10 0 0 0 10
2019 Information management 56 29 9 3 0 0 3 55
2019 Information technology 60 21 10 3 3 0 2 110
2019 Internal audit 60 22 11 4 0 0 4 25
2019 Evaluation 53 15 6 20 3 3 0 30
2019 Data sciences 57 18 16 3 6 0 0 30
2019 Policy 59 23 9 4 4 1 1 125
2019 Project management 56 12 14 11 8 0 0 60
2019 Other services to the public 62 27 9 0 0 0 2 45
2019 None of the above 61 16 11 6 3 2 0 185

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 14 0 3 7 0 28 67 33 30
2024 Health care practitioners 38 18 8 0 4 0 31 56 44 25
2024 Intelligence analysts 79 7 0 0 0 0 14 92 8 30
2024 Federal regulators 52 17 6 3 1 1 20 66 34 480
2024 Compliance, inspection and enforcement 50 11 4 2 2 1 30 72 28 1075
2024 Communications or public affairs 55 10 4 2 0 0 29 78 22 80
2024 Science and technology 55 10 6 2 1 1 26 75 25 460
2024 Administration and operations 56 8 2 3 1 0 29 79 21 385
2024 Human resources 61 10 4 2 2 0 22 77 23 230
2024 Financial management 65 10 3 2 3 0 17 78 22 85
2024 Procurement 74 7 0 0 0 0 18 91 9 25
2024 Real property 59 13 13 0 2 0 13 67 33 35
2024 Information management 62 15 8 3 2 0 10 69 31 40
2024 Information technology 70 9 3 3 2 0 14 81 19 135
2024 Internal audit 86 0 0 0 0 0 14 100 0 20
2024 Evaluation 61 10 5 0 6 0 17 74 26 15
2024 Data sciences 51 15 0 0 0 0 34 77 23 25
2024 Policy 62 10 3 1 0 0 24 82 18 140
2024 Project management 61 9 3 3 0 0 26 82 18 70
2024 Other services to the public 43 13 6 4 3 0 31 62 38 35
2024 None of the above 53 8 6 2 4 0 27 73 27 130
2022 Client contact centre 59 11 2 1 0 0 26 40
2022 Health care practitioners 45 23 0 0 0 0 32 20
2022 Federal regulators 57 15 4 2 1 0 20 455
2022 Compliance, inspection and enforcement 55 11 4 2 1 1 27 1060
2022 Communications or public affairs 59 16 1 1 0 0 23 65
2022 Access to information and privacy 38 8 0 8 10 0 36 10
2022 Security 65 29 6 0 0 0 0 15
2022 Science and technology 51 15 3 2 2 0 26 445
2022 Administration and operations 61 7 2 1 1 0 27 365
2022 Human resources 71 6 1 1 1 0 20 225
2022 Financial management 61 13 7 2 0 0 17 85
2022 Procurement 75 6 3 0 0 0 16 30
2022 Real property 80 12 4 0 4 0 0 20
2022 Information management 49 8 9 2 0 0 31 35
2022 Information technology 68 11 3 3 0 0 15 115
2022 Internal audit 43 17 0 0 0 0 40 15
2022 Evaluation 72 7 0 0 5 0 16 20
2022 Data sciences 50 37 3 2 2 0 5 30
2022 Policy 59 8 2 1 1 3 26 125
2022 Project management 70 7 2 1 1 0 18 85
2022 Other services to the public 69 15 2 0 0 0 15 45
2022 None of the above 60 9 6 2 1 1 22 100
2020 Client contact centre 54 6 7 0 2 0 32 55
2020 Health care practitioners 62 24 5 0 0 0 9 20
2020 Federal regulators 58 14 4 2 1 0 20 510
2020 Compliance, inspection and enforcement 56 10 4 1 1 0 27 1430
2020 Communications or public affairs 63 12 7 3 1 1 13 70
2020 Access to information and privacy 52 0 10 10 0 0 28 10
2020 Science and technology 55 11 5 2 2 0 25 535
2020 Administration and operations 62 10 5 1 0 0 22 450
2020 Human resources 61 10 5 0 1 0 24 205
2020 Financial management 65 16 7 0 1 0 11 85
2020 Procurement 51 11 5 0 0 0 32 15
2020 Real property 63 11 6 0 6 0 14 30
2020 Information management 66 13 7 2 0 0 12 40
2020 Information technology 72 11 2 0 1 1 13 125
2020 Internal audit 50 26 4 4 0 0 17 25
2020 Evaluation 66 14 7 0 0 0 14 25
2020 Data sciences 62 7 7 0 0 0 24 25
2020 Policy 58 13 5 2 0 0 22 145
2020 Project management 63 6 4 1 0 0 25 65
2020 Other services to the public 53 9 6 6 0 2 24 50
2020 None of the above 66 9 3 0 1 1 21 155
2019 Client contact centre 63 13 2 3 2 0 17 60
2019 Health care practitioners 60 18 3 0 3 0 15 30
2019 Federal regulators 51 18 7 3 1 0 20 600
2019 Compliance, inspection and enforcement 53 10 5 2 1 1 29 1360
2019 Communications or public affairs 66 10 3 1 2 0 17 85
2019 Access to information and privacy 43 14 21 0 0 0 22 15
2019 Security 58 8 8 0 8 0 17 10
2019 Science and technology 52 13 6 2 2 1 25 620
2019 Administration and operations 59 9 5 1 0 0 25 475
2019 Human resources 58 11 3 2 1 0 25 240
2019 Financial management 56 17 6 2 0 0 19 115
2019 Procurement 69 6 0 6 0 6 13 15
2019 Real property 55 16 10 4 0 0 16 35
2019 Material management 71 20 0 0 0 0 10 10
2019 Information management 57 8 6 1 0 0 28 55
2019 Information technology 65 14 3 3 2 0 14 110
2019 Internal audit 40 17 7 0 0 0 36 25
2019 Evaluation 59 12 0 9 0 3 18 30
2019 Data sciences 53 16 6 0 0 0 25 30
2019 Policy 59 10 5 2 2 1 21 125
2019 Project management 61 20 7 3 2 0 7 60
2019 Other services to the public 62 6 0 0 4 0 27 45
2019 None of the above 55 12 5 2 0 0 24 185

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 25 13 11 7 0 2 43 57 30
2024 Health care practitioners 49 27 11 0 8 0 4 51 49 25
2024 Intelligence analysts 76 17 7 0 0 0 0 76 24 30
2024 Federal regulators 49 28 12 3 3 1 4 51 49 480
2024 Compliance, inspection and enforcement 51 26 11 4 3 1 4 54 46 1075
2024 Communications or public affairs 78 10 3 2 0 0 6 83 17 80
2024 Science and technology 66 16 4 2 1 1 9 74 26 460
2024 Administration and operations 66 16 3 2 2 1 10 74 26 385
2024 Human resources 72 11 6 2 1 0 7 78 22 230
2024 Financial management 70 15 7 1 2 0 5 74 26 85
2024 Procurement 69 26 0 0 0 0 5 72 28 25
2024 Real property 74 15 3 2 3 0 3 76 24 30
2024 Information management 75 15 0 0 0 0 10 83 17 40
2024 Information technology 78 12 4 1 2 0 3 81 19 135
2024 Internal audit 82 10 0 0 0 0 7 89 11 20
2024 Evaluation 81 0 0 0 7 0 12 92 8 15
2024 Data sciences 65 18 3 0 3 0 11 73 27 25
2024 Policy 63 23 6 2 0 0 6 67 33 140
2024 Project management 62 16 10 2 0 0 9 69 31 70
2024 Other services to the public 45 25 14 3 3 0 11 50 50 35
2024 None of the above 59 18 7 3 3 0 10 66 34 130
2022 Client contact centre 62 15 15 0 0 0 9 40
2022 Health care practitioners 59 30 5 0 0 0 6 20
2022 Federal regulators 54 27 10 3 2 0 2 455
2022 Compliance, inspection and enforcement 55 25 11 2 3 1 3 1060
2022 Communications or public affairs 74 18 1 1 1 0 5 65
2022 Access to information and privacy 42 36 0 10 0 12 0 10
2022 Security 77 10 7 0 0 0 6 15
2022 Science and technology 69 13 5 2 2 0 9 445
2022 Administration and operations 67 18 3 2 1 0 8 365
2022 Human resources 82 10 3 1 0 0 4 225
2022 Financial management 76 15 3 1 0 0 5 85
2022 Procurement 80 17 0 0 0 0 3 30
2022 Real property 74 15 4 0 7 0 0 20
2022 Information management 86 3 2 0 2 0 7 35
2022 Information technology 75 11 5 3 1 0 5 115
2022 Internal audit 78 16 6 0 0 0 0 15
2022 Evaluation 90 5 5 0 0 0 0 20
2022 Data sciences 57 24 3 2 0 9 5 30
2022 Policy 58 18 6 3 2 6 7 125
2022 Project management 72 12 4 1 1 1 8 85
2022 Other services to the public 52 35 8 2 0 0 3 45
2022 None of the above 63 21 2 5 2 1 5 100
2020 Client contact centre 69 20 8 2 0 0 2 55
2020 Health care practitioners 57 29 14 0 0 0 0 20
2020 Federal regulators 58 27 9 3 1 0 2 510
2020 Compliance, inspection and enforcement 55 27 10 3 1 0 2 1435
2020 Communications or public affairs 78 12 3 1 0 1 5 70
2020 Access to information and privacy 38 32 20 0 0 0 10 10
2020 Science and technology 72 14 6 1 1 1 5 540
2020 Administration and operations 78 14 4 1 1 0 2 450
2020 Human resources 83 10 3 0 0 0 4 205
2020 Financial management 69 17 8 2 0 0 3 85
2020 Procurement 62 27 6 0 5 0 0 15
2020 Real property 62 17 7 4 0 0 10 30
2020 Information management 78 18 2 2 0 0 0 45
2020 Information technology 82 9 1 2 2 1 4 125
2020 Internal audit 85 7 4 0 0 0 4 25
2020 Evaluation 86 10 0 3 0 0 0 25
2020 Data sciences 85 12 0 4 0 0 0 30
2020 Policy 59 31 5 3 0 0 1 145
2020 Project management 81 10 3 0 1 0 4 65
2020 Other services to the public 58 20 12 8 0 2 0 50
2020 None of the above 74 16 5 1 1 1 4 155
2019 Client contact centre 70 18 7 2 0 0 4 55
2019 Health care practitioners 57 21 12 3 3 0 3 30
2019 Federal regulators 50 29 13 2 2 1 3 600
2019 Compliance, inspection and enforcement 52 28 11 3 2 1 3 1370
2019 Communications or public affairs 81 13 2 0 0 0 3 85
2019 Access to information and privacy 55 8 22 15 0 0 0 15
2019 Security 67 17 8 8 0 0 0 10
2019 Science and technology 69 16 5 2 1 1 7 620
2019 Administration and operations 72 15 4 1 1 0 6 475
2019 Human resources 77 11 4 1 1 0 7 240
2019 Financial management 80 14 3 2 0 0 3 115
2019 Procurement 62 25 6 0 0 6 0 15
2019 Real property 64 27 5 2 0 0 2 35
2019 Material management 80 0 0 0 10 0 10 10
2019 Information management 86 11 0 1 0 0 1 55
2019 Information technology 81 11 3 1 0 0 4 110
2019 Internal audit 82 7 4 0 0 0 7 25
2019 Evaluation 65 15 0 12 3 3 3 30
2019 Data sciences 75 6 3 3 0 0 12 30
2019 Policy 61 27 7 1 1 1 1 125
2019 Project management 75 15 4 2 2 0 2 60
2019 Other services to the public 69 14 5 4 0 0 8 45
2019 None of the above 71 13 5 2 0 1 8 185

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 20 9 4 9 0 5 56 44 30
2024 Health care practitioners 51 23 8 11 4 0 3 53 47 25
2024 Intelligence analysts 39 38 13 0 7 3 0 40 60 30
2024 Federal regulators 54 21 8 4 8 2 2 56 44 480
2024 Compliance, inspection and enforcement 55 20 8 5 7 1 4 58 42 1075
2024 Communications or public affairs 51 25 11 10 2 0 2 52 48 80
2024 Science and technology 53 14 13 4 12 1 4 55 45 460
2024 Administration and operations 56 18 9 3 9 1 3 59 41 385
2024 Human resources 53 19 10 6 9 0 3 54 46 230
2024 Financial management 53 15 15 4 8 1 3 56 44 85
2024 Procurement 57 24 4 0 7 0 8 62 38 25
2024 Real property 71 14 6 0 9 0 0 71 29 35
2024 Information management 62 21 4 4 3 0 6 66 34 40
2024 Information technology 47 19 15 5 12 0 3 48 52 135
2024 Internal audit 56 41 3 0 0 0 0 56 44 20
2024 Evaluation 45 32 0 10 6 0 6 49 51 15
2024 Data sciences 35 8 24 12 16 0 4 37 63 25
2024 Policy 59 16 11 3 10 1 1 60 40 140
2024 Project management 46 30 7 2 9 0 4 48 52 70
2024 Other services to the public 52 13 12 5 8 0 10 58 42 35
2024 None of the above 47 19 11 2 15 2 4 50 50 130
2022 Client contact centre 67 10 7 7 7 0 2 40
2022 Health care practitioners 80 20 0 0 0 0 0 20
2022 Federal regulators 70 18 3 3 4 1 2 455
2022 Compliance, inspection and enforcement 64 16 6 4 5 1 4 1065
2022 Communications or public affairs 78 11 4 2 5 0 0 65
2022 Access to information and privacy 54 19 12 0 15 0 0 10
2022 Security 58 0 28 0 7 0 7 15
2022 Science and technology 62 14 7 4 8 0 5 445
2022 Administration and operations 70 16 4 2 2 0 5 365
2022 Human resources 76 17 2 3 2 0 0 225
2022 Financial management 72 10 9 2 6 0 1 85
2022 Procurement 76 6 7 5 4 0 3 30
2022 Real property 67 0 4 5 4 4 15 20
2022 Information management 78 19 2 0 0 0 0 35
2022 Information technology 69 12 10 7 2 1 0 115
2022 Internal audit 89 5 0 0 6 0 0 15
2022 Evaluation 89 6 0 0 0 0 5 20
2022 Data sciences 45 27 18 3 0 2 5 30
2022 Policy 60 19 5 3 5 2 6 125
2022 Project management 62 24 6 1 2 1 4 85
2022 Other services to the public 65 16 7 0 10 0 2 45
2022 None of the above 65 18 9 1 2 2 4 105
2020 Client contact centre 63 17 7 4 6 0 4 55
2020 Health care practitioners 72 19 5 5 0 0 0 20
2020 Federal regulators 65 21 6 3 3 0 1 510
2020 Compliance, inspection and enforcement 61 20 8 5 6 1 1 1430
2020 Communications or public affairs 58 17 15 3 4 1 3 70
2020 Access to information and privacy 62 20 0 0 7 0 10 10
2020 Science and technology 65 17 5 5 6 1 1 535
2020 Administration and operations 69 18 7 3 3 0 0 450
2020 Human resources 76 12 8 1 1 0 2 205
2020 Financial management 65 15 14 1 2 1 1 85
2020 Procurement 68 5 11 5 6 0 6 15
2020 Real property 75 6 7 4 7 0 0 30
2020 Information management 70 21 2 7 0 0 0 40
2020 Information technology 75 16 4 3 0 2 1 125
2020 Internal audit 78 14 0 4 4 0 0 25
2020 Evaluation 76 14 7 0 0 0 3 25
2020 Data sciences 68 18 7 7 0 0 0 30
2020 Policy 66 22 3 4 3 0 1 145
2020 Project management 68 13 9 3 7 0 0 65
2020 Other services to the public 50 23 14 6 6 2 0 50
2020 None of the above 60 19 6 7 6 1 1 155
2019 Client contact centre 56 18 12 5 5 0 4 60
2019 Health care practitioners 60 24 6 0 6 0 3 30
2019 Federal regulators 67 18 6 3 4 1 1 605
2019 Compliance, inspection and enforcement 59 20 8 3 7 0 2 1375
2019 Communications or public affairs 64 12 9 7 5 0 3 85
2019 Access to information and privacy 75 13 0 0 12 0 0 15
2019 Security 58 33 0 8 0 0 0 10
2019 Science and technology 62 17 6 4 8 0 3 620
2019 Administration and operations 62 17 7 5 7 0 2 480
2019 Human resources 69 13 7 5 4 0 2 240
2019 Financial management 71 16 7 2 3 0 2 115
2019 Procurement 50 37 6 0 0 6 0 15
2019 Real property 62 14 14 4 4 0 2 35
2019 Material management 50 0 50 0 0 0 0 10
2019 Information management 63 15 1 6 12 2 1 55
2019 Information technology 67 15 8 5 2 1 2 110
2019 Internal audit 75 4 7 0 7 0 7 25
2019 Evaluation 65 12 0 3 11 3 6 30
2019 Data sciences 54 22 6 12 6 0 0 30
2019 Policy 61 14 9 3 11 0 3 130
2019 Project management 65 12 7 7 8 0 2 60
2019 Other services to the public 44 23 11 8 9 2 2 45
2019 None of the above 58 15 12 8 4 1 2 185

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 19 19 9 11 0 2 41 59 30
2024 Health care practitioners 43 47 9 0 0 0 0 43 57 25
2024 Intelligence analysts 48 30 15 3 0 0 3 50 50 30
2024 Federal regulators 45 32 12 2 3 1 5 48 52 480
2024 Compliance, inspection and enforcement 46 30 13 4 4 0 2 47 53 1075
2024 Communications or public affairs 44 28 16 4 6 0 2 44 56 80
2024 Science and technology 46 28 15 4 5 0 2 47 53 460
2024 Administration and operations 44 28 14 6 4 0 3 45 55 385
2024 Human resources 45 29 13 6 4 0 2 46 54 230
2024 Financial management 46 31 12 7 1 0 2 47 53 85
2024 Procurement 45 24 16 8 0 0 8 48 52 25
2024 Real property 61 27 8 4 0 0 0 61 39 35
2024 Information management 41 32 15 3 7 0 3 42 58 40
2024 Information technology 55 27 7 6 3 0 2 56 44 135
2024 Internal audit 38 32 30 0 0 0 0 38 62 20
2024 Evaluation 47 16 4 0 22 0 12 53 47 15
2024 Data sciences 21 49 4 11 4 0 11 24 76 25
2024 Policy 47 31 12 4 3 1 1 48 52 140
2024 Project management 39 34 19 3 4 0 1 39 61 70
2024 Other services to the public 40 30 10 7 5 0 8 44 56 35
2024 None of the above 42 34 10 3 6 0 5 44 56 130
2022 Client contact centre 62 15 19 0 0 0 4 40
2022 Health care practitioners 57 29 14 0 0 0 0 20
2022 Federal regulators 49 31 10 4 4 1 1 455
2022 Compliance, inspection and enforcement 47 29 14 4 3 1 3 1060
2022 Communications or public affairs 49 24 19 5 2 0 1 65
2022 Access to information and privacy 42 21 27 0 10 0 0 10
2022 Security 65 22 14 0 0 0 0 15
2022 Science and technology 41 33 14 4 5 1 3 445
2022 Administration and operations 48 28 15 4 1 1 3 365
2022 Human resources 54 31 9 3 3 0 0 225
2022 Financial management 51 29 15 2 1 0 1 85
2022 Procurement 40 30 10 10 4 0 6 30
2022 Real property 49 24 9 0 4 0 15 20
2022 Information management 54 25 15 2 4 0 0 35
2022 Information technology 49 27 19 1 2 0 1 115
2022 Internal audit 31 50 13 6 0 0 0 15
2022 Evaluation 69 16 10 0 5 0 0 20
2022 Data sciences 41 34 22 0 0 0 3 30
2022 Policy 51 28 11 4 1 3 2 125
2022 Project management 49 22 15 5 5 1 2 85
2022 Other services to the public 45 41 6 6 0 0 2 45
2022 None of the above 42 32 15 3 4 1 3 105
2020 Client contact centre 34 28 20 12 2 0 4 55
2020 Health care practitioners 33 48 14 0 5 0 0 20
2020 Federal regulators 45 35 12 4 3 0 1 505
2020 Compliance, inspection and enforcement 40 36 15 5 3 0 1 1435
2020 Communications or public affairs 40 28 19 9 1 3 0 70
2020 Access to information and privacy 22 58 0 10 10 0 0 10
2020 Science and technology 44 33 16 4 3 0 1 535
2020 Administration and operations 43 31 16 5 2 1 1 450
2020 Human resources 50 27 17 3 1 0 1 205
2020 Financial management 47 28 16 7 0 0 2 85
2020 Procurement 46 32 11 11 0 0 0 15
2020 Real property 48 27 18 2 4 0 0 30
2020 Information management 55 18 18 7 0 0 2 40
2020 Information technology 51 27 16 3 2 1 0 125
2020 Internal audit 34 45 18 0 4 0 0 25
2020 Evaluation 48 20 14 15 3 0 0 25
2020 Data sciences 48 31 14 4 4 0 0 30
2020 Policy 45 28 16 5 4 1 1 145
2020 Project management 43 27 22 7 1 0 0 65
2020 Other services to the public 48 26 19 4 2 2 0 50
2020 None of the above 50 27 11 7 4 1 0 155
2019 Client contact centre 58 28 10 2 2 0 0 60
2019 Health care practitioners 48 46 3 0 3 0 0 30
2019 Federal regulators 49 32 12 3 2 1 1 605
2019 Compliance, inspection and enforcement 47 30 14 4 3 0 1 1370
2019 Communications or public affairs 53 25 14 7 1 0 0 85
2019 Access to information and privacy 40 27 19 0 13 0 0 15
2019 Security 75 17 8 0 0 0 0 10
2019 Science and technology 47 34 14 2 1 1 1 620
2019 Administration and operations 51 32 11 2 3 0 1 475
2019 Human resources 58 22 11 5 1 0 3 240
2019 Financial management 41 37 12 8 1 0 1 115
2019 Procurement 67 13 13 0 0 7 0 15
2019 Real property 63 24 5 2 4 0 2 35
2019 Material management 29 50 10 10 0 0 0 10
2019 Information management 49 26 12 9 1 2 0 55
2019 Information technology 52 26 16 2 2 0 3 110
2019 Internal audit 54 32 14 0 0 0 0 25
2019 Evaluation 47 20 15 12 0 3 3 30
2019 Data sciences 56 25 16 0 0 0 3 30
2019 Policy 56 25 13 4 0 0 2 130
2019 Project management 47 33 7 11 0 0 2 60
2019 Other services to the public 55 26 11 0 5 2 0 45
2019 None of the above 56 24 12 3 2 0 3 185

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 21 41 15 17 0 0 28 32 30
2024 Health care practitioners 5 26 54 7 8 0 0 31 16 25
2024 Intelligence analysts 6 31 49 11 3 0 0 37 14 30
2024 Federal regulators 6 24 44 15 10 0 1 29 26 480
2024 Compliance, inspection and enforcement 9 30 41 13 7 0 0 39 20 1080
2024 Communications or public affairs 4 22 46 15 14 0 0 26 29 85
2024 Science and technology 8 28 41 15 7 0 0 37 23 460
2024 Administration and operations 12 33 36 12 6 0 0 45 18 385
2024 Human resources 15 24 43 11 7 0 0 39 18 230
2024 Financial management 9 31 38 12 10 0 0 40 22 85
2024 Procurement 9 27 49 11 3 0 0 36 15 25
2024 Real property 8 28 35 11 18 0 0 37 29 35
2024 Information management 6 36 38 13 7 0 0 42 20 40
2024 Information technology 17 32 31 11 8 1 0 50 19 135
2024 Internal audit 14 42 36 4 0 4 0 59 4 20
2024 Evaluation 5 22 40 23 10 0 0 27 33 15
2024 Data sciences 4 18 53 18 7 0 0 23 25 25
2024 Policy 4 24 45 16 11 0 0 28 27 140
2024 Project management 4 30 42 13 11 0 0 34 24 70
2024 Other services to the public 4 33 37 15 8 3 0 38 24 35
2024 None of the above 7 34 37 12 10 0 0 41 22 130
2022 Client contact centre 7 47 37 4 2 0 2 56 6 40
2022 Health care practitioners 10 17 49 14 10 0 0 26 25 20
2022 Federal regulators 6 30 41 14 8 0 0 37 22 455
2022 Compliance, inspection and enforcement 10 30 43 13 4 0 0 40 17 1065
2022 Communications or public affairs 8 43 23 17 9 0 0 51 26 65
2022 Access to information and privacy 0 36 48 8 8 0 0 36 16 10
2022 Security 27 22 45 6 0 0 0 49 6 15
2022 Science and technology 8 33 39 12 8 0 0 41 19 445
2022 Administration and operations 11 39 37 7 5 0 1 51 12 365
2022 Human resources 19 36 37 5 2 0 0 55 8 225
2022 Financial management 12 26 44 15 3 0 0 38 18 85
2022 Procurement 17 33 37 13 0 0 0 50 13 30
2022 Real property 25 37 16 16 5 0 0 62 22 20
2022 Information management 29 26 36 7 2 0 0 55 9 35
2022 Information technology 12 31 39 12 6 0 0 43 19 115
2022 Internal audit 0 58 30 12 0 0 0 58 12 15
2022 Evaluation 10 47 18 19 5 0 0 57 25 20
2022 Data sciences 22 33 21 10 14 0 0 55 24 30
2022 Policy 2 35 42 16 5 0 0 37 22 125
2022 Project management 4 32 42 14 8 0 0 36 22 85
2022 Other services to the public 16 28 37 12 7 0 0 44 19 45
2022 None of the above 10 31 38 12 8 1 0 41 20 105
2020 Client contact centre 13 29 40 14 3 0 0 43 18 55
2020 Health care practitioners 14 33 38 14 0 0 0 48 14 20
2020 Federal regulators 11 28 40 15 5 0 0 40 21 505
2020 Compliance, inspection and enforcement 12 33 37 12 5 0 0 46 17 1435
2020 Communications or public affairs 11 28 39 17 5 0 0 39 22 70
2020 Access to information and privacy 7 28 38 0 28 0 0 35 28 10
2020 Science and technology 12 36 34 13 5 0 0 48 18 535
2020 Administration and operations 15 45 28 9 2 0 0 61 11 450
2020 Human resources 18 44 24 11 2 0 0 62 13 210
2020 Financial management 15 34 37 10 2 0 1 50 13 85
2020 Procurement 5 29 22 22 21 0 0 35 43 15
2020 Real property 21 38 28 12 0 0 0 59 12 30
2020 Information management 16 40 31 11 2 0 0 56 13 45
2020 Information technology 21 37 22 15 3 0 2 59 19 125
2020 Internal audit 7 48 37 7 0 0 0 55 7 25
2020 Evaluation 7 46 34 10 3 0 0 53 14 25
2020 Data sciences 11 33 32 24 0 0 0 44 24 30
2020 Policy 10 30 43 12 7 0 0 39 18 145
2020 Project management 8 37 35 15 4 0 0 45 19 65
2020 Other services to the public 18 22 45 4 10 2 0 40 14 50
2020 None of the above 16 33 31 13 6 0 1 50 19 155
2019 Client contact centre 12 39 34 7 9 0 0 51 16 60
2019 Health care practitioners 12 21 55 9 3 0 0 33 12 30
2019 Federal regulators 12 30 39 13 6 0 0 42 19 605
2019 Compliance, inspection and enforcement 14 32 37 12 5 0 0 46 17 1375
2019 Communications or public affairs 17 38 32 9 3 0 0 56 12 85
2019 Access to information and privacy 6 19 41 35 0 0 0 25 35 15
2019 Security 0 33 33 34 0 0 0 33 34 10
2019 Science and technology 16 36 34 9 4 0 1 53 13 625
2019 Administration and operations 24 39 26 10 2 0 0 62 12 480
2019 Human resources 21 38 29 11 1 0 0 58 12 245
2019 Financial management 15 43 28 13 2 0 0 57 14 115
2019 Procurement 19 12 44 25 0 0 0 31 25 15
2019 Real property 25 31 30 12 2 0 0 56 14 35
2019 Material management 10 50 20 20 0 0 0 59 20 10
2019 Information management 26 28 35 10 1 0 0 53 12 55
2019 Information technology 14 33 35 16 3 0 0 47 19 110
2019 Internal audit 18 22 46 10 3 0 0 40 14 25
2019 Evaluation 3 34 54 6 3 0 0 37 9 30
2019 Data sciences 9 50 25 10 6 0 0 59 16 30
2019 Policy 7 43 34 13 2 0 0 51 16 130
2019 Project management 12 31 37 14 7 0 0 43 20 60
2019 Other services to the public 15 40 41 2 2 0 0 55 4 45
2019 None of the above 24 30 29 11 5 1 0 55 16 190

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 23 37 7 6 0 0 13 50 30
2024 Health care practitioners 4 8 56 19 13 0 0 32 12 25
2024 Intelligence analysts 7 15 55 20 3 0 0 23 22 30
2024 Federal regulators 13 27 39 17 3 1 0 20 40 480
2024 Compliance, inspection and enforcement 10 22 41 18 8 0 0 26 33 1075
2024 Communications or public affairs 14 27 39 14 5 0 0 19 41 85
2024 Science and technology 12 22 37 19 9 0 1 28 34 460
2024 Administration and operations 11 21 40 18 10 0 0 28 32 385
2024 Human resources 15 22 32 18 12 0 0 31 37 230
2024 Financial management 13 24 33 24 5 0 0 30 37 85
2024 Procurement 7 17 43 27 6 0 0 34 24 25
2024 Real property 9 29 39 12 8 3 0 21 39 35
2024 Information management 15 17 42 24 2 0 0 26 32 40
2024 Information technology 11 14 40 21 15 0 0 36 25 135
2024 Internal audit 11 4 55 15 14 0 0 29 15 20
2024 Evaluation 16 39 28 6 10 0 0 16 55 15
2024 Data sciences 10 38 26 22 4 0 0 26 48 25
2024 Policy 17 28 38 12 5 0 0 17 45 140
2024 Project management 19 26 44 10 1 0 0 12 45 70
2024 Other services to the public 13 24 37 23 3 0 0 26 37 35
2024 None of the above 17 21 39 13 11 0 0 24 38 130
2022 Client contact centre 1 21 47 20 9 2 0 29 23 40
2022 Health care practitioners 4 29 45 22 0 0 0 22 33 20
2022 Federal regulators 10 21 43 19 7 0 1 26 31 455
2022 Compliance, inspection and enforcement 7 18 44 21 10 0 0 31 25 1065
2022 Communications or public affairs 11 13 39 20 17 0 0 37 24 65
2022 Access to information and privacy 8 38 21 19 15 0 0 33 46 10
2022 Security 0 20 29 31 20 0 0 51 20 15
2022 Science and technology 11 18 38 23 10 0 0 33 29 445
2022 Administration and operations 7 17 40 24 11 0 0 35 24 365
2022 Human resources 6 13 39 27 15 0 1 42 19 225
2022 Financial management 7 14 53 19 8 0 0 26 21 85
2022 Procurement 7 13 45 19 14 0 3 34 20 30
2022 Real property 9 17 52 12 11 0 0 23 25 20
2022 Information management 5 16 23 34 23 0 0 57 21 35
2022 Information technology 9 20 30 28 10 3 0 39 29 115
2022 Internal audit 0 23 35 14 28 0 0 42 23 15
2022 Evaluation 10 16 41 20 12 0 0 33 26 20
2022 Data sciences 11 22 31 12 21 3 0 33 34 30
2022 Policy 9 28 42 16 5 0 0 21 37 125
2022 Project management 10 29 39 17 5 0 0 22 39 85
2022 Other services to the public 4 29 31 33 5 0 0 37 32 45
2022 None of the above 11 18 46 16 7 1 0 24 30 105
2020 Client contact centre 7 16 44 20 13 0 0 33 23 55
2020 Health care practitioners 5 5 52 28 10 0 0 38 10 20
2020 Federal regulators 10 21 45 17 7 0 0 24 31 505
2020 Compliance, inspection and enforcement 8 18 41 22 10 0 0 32 26 1435
2020 Communications or public affairs 17 22 39 19 3 0 0 21 39 70
2020 Access to information and privacy 28 20 25 20 7 0 0 28 48 10
2020 Science and technology 10 18 37 25 9 0 0 34 28 535
2020 Administration and operations 5 19 43 24 8 0 0 32 25 450
2020 Human resources 7 18 36 27 12 0 0 38 25 205
2020 Financial management 7 16 44 23 9 0 0 33 24 85
2020 Procurement 21 17 22 22 19 0 0 40 38 15
2020 Real property 0 24 54 19 4 0 0 22 24 30
2020 Information management 5 18 42 26 9 0 0 35 22 40
2020 Information technology 10 24 26 26 13 0 1 39 35 125
2020 Internal audit 7 11 49 29 4 0 0 33 18 25
2020 Evaluation 7 27 49 10 7 0 0 17 34 25
2020 Data sciences 7 31 41 14 7 0 0 21 38 30
2020 Policy 11 26 38 22 3 0 0 25 38 145
2020 Project management 12 29 36 19 5 0 0 23 41 65
2020 Other services to the public 14 16 35 11 21 2 0 33 31 50
2020 None of the above 13 16 35 22 14 0 1 36 29 155
2019 Client contact centre 11 17 34 24 13 0 0 37 28 55
2019 Health care practitioners 0 9 43 42 6 0 0 48 9 30
2019 Federal regulators 12 19 42 20 7 0 0 27 31 600
2019 Compliance, inspection and enforcement 9 18 41 24 8 0 0 32 27 1360
2019 Communications or public affairs 7 19 35 24 13 1 0 38 26 85
2019 Access to information and privacy 0 42 34 18 6 0 0 24 42 15
2019 Security 17 34 17 33 0 0 0 33 50 10
2019 Science and technology 6 17 41 26 10 0 0 36 23 620
2019 Administration and operations 8 15 38 27 12 0 0 39 23 475
2019 Human resources 6 14 42 26 12 0 0 38 20 240
2019 Financial management 9 16 43 23 8 1 0 32 25 115
2019 Procurement 12 19 37 25 6 0 0 31 31 15
2019 Real property 4 18 41 24 13 0 0 37 22 35
2019 Material management 0 41 20 10 29 0 0 39 41 10
2019 Information management 6 16 40 22 15 0 0 37 22 55
2019 Information technology 7 24 39 20 11 0 0 30 31 110
2019 Internal audit 3 29 36 28 3 0 0 32 32 25
2019 Evaluation 6 18 59 14 0 3 0 15 24 30
2019 Data sciences 10 31 19 34 6 0 0 40 41 30
2019 Policy 8 20 42 27 3 0 0 30 29 130
2019 Project management 17 21 48 9 5 0 0 14 38 60
2019 Other services to the public 6 18 41 25 9 0 0 35 24 45
2019 None of the above 12 17 35 24 11 0 0 35 29 190
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 22 57 30
2024 Health care practitioners 20 62 25
2024 Intelligence analysts 26 56 30
2024 Federal regulators 20 57 480
2024 Compliance, inspection and enforcement 24 57 1080
2024 Communications or public affairs 15 64 85
2024 Science and technology 21 66 460
2024 Administration and operations 17 67 385
2024 Human resources 22 66 230
2024 Financial management 30 65 85
2024 Procurement 10 80 25
2024 Real property 20 75 35
2024 Information management 22 62 40
2024 Information technology 24 55 135
2024 Internal audit 36 41 20
2024 Evaluation 10 66 15
2024 Data sciences 18 58 25
2024 Policy 19 62 140
2024 Project management 21 64 70
2024 Other services to the public 25 59 35
2024 None of the above 28 56 130
2022 Client contact centre 17 55 40
2022 Health care practitioners 45 55 20
2022 Federal regulators 23 56 455
2022 Compliance, inspection and enforcement 28 54 1070
2022 Communications or public affairs 29 44 65
2022 Access to information and privacy 31 69 10
2022 Security 33 46 15
2022 Science and technology 22 62 445
2022 Administration and operations 27 58 365
2022 Human resources 23 66 225
2022 Financial management 24 61 85
2022 Procurement 35 52 30
2022 Real property 13 76 20
2022 Information management 28 55 35
2022 Information technology 18 61 115
2022 Internal audit 51 37 15
2022 Evaluation 20 69 20
2022 Data sciences 24 55 30
2022 Policy 27 53 125
2022 Project management 33 51 85
2022 Other services to the public 21 69 45
2022 None of the above 23 58 105
2020 Client contact centre 35 44 55
2020 Health care practitioners 19 67 20
2020 Federal regulators 32 42 510
2020 Compliance, inspection and enforcement 34 44 1440
2020 Communications or public affairs 26 53 70
2020 Access to information and privacy 55 17 10
2020 Science and technology 32 51 540
2020 Administration and operations 32 52 450
2020 Human resources 40 45 210
2020 Financial management 50 39 85
2020 Procurement 43 22 15
2020 Real property 33 52 30
2020 Information management 18 55 45
2020 Information technology 29 43 125
2020 Internal audit 34 19 25
2020 Evaluation 53 31 25
2020 Data sciences 44 43 30
2020 Policy 42 34 145
2020 Project management 46 34 65
2020 Other services to the public 34 42 50
2020 None of the above 33 41 155

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 42 58 100
2024 Compliance, inspection and enforcement 49 51 260
2024 Communications or public affairs 39 61 15
2024 Science and technology 48 52 90
2024 Administration and operations 42 58 65
2024 Human resources 53 47 50
2024 Financial management 38 62 25
2024 Information technology 57 43 30
2024 Policy 40 60 25
2024 Project management 62 38 15
2024 None of the above 56 44 35
2022 Federal regulators 42 58 105
2022 Compliance, inspection and enforcement 42 58 305
2022 Communications or public affairs 40 60 15
2022 Science and technology 40 60 100
2022 Administration and operations 46 54 100
2022 Human resources 45 55 50
2022 Financial management 33 67 20
2022 Procurement 32 68 10
2022 Information technology 50 50 20
2022 Policy 47 53 35
2022 Project management 44 56 25
2022 Other services to the public 30 70 10
2022 None of the above 40 60 20
2020 Client contact centre 32 68 20
2020 Federal regulators 32 68 165
2020 Compliance, inspection and enforcement 36 64 480
2020 Communications or public affairs 10 90 15
2020 Science and technology 38 62 170
2020 Administration and operations 32 68 135
2020 Human resources 38 62 80
2020 Financial management 30 70 45
2020 Real property 40 60 10
2020 Information technology 24 76 40
2020 Evaluation 48 52 15
2020 Data sciences 68 32 10
2020 Policy 22 78 60
2020 Project management 26 74 30
2020 Other services to the public 46 54 15
2020 None of the above 32 68 50

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 20 13 4 13 0 22 36 64 30
2024 Health care practitioners 42 8 7 9 5 0 29 60 40 25
2024 Intelligence analysts 34 22 7 13 3 4 18 43 57 30
2024 Federal regulators 43 21 9 5 5 6 12 52 48 480
2024 Compliance, inspection and enforcement 44 18 10 4 5 4 16 54 46 1075
2024 Communications or public affairs 40 15 13 6 6 5 16 50 50 85
2024 Science and technology 45 13 9 4 5 4 19 59 41 460
2024 Administration and operations 42 19 7 3 4 4 22 56 44 385
2024 Human resources 44 20 11 4 3 0 18 53 47 230
2024 Financial management 52 14 11 7 5 4 6 58 42 85
2024 Procurement 36 7 3 3 8 0 43 64 36 25
2024 Real property 64 10 0 2 2 3 19 82 18 35
2024 Information management 53 10 12 4 13 5 3 58 42 40
2024 Information technology 47 16 7 4 4 9 13 60 40 135
2024 Internal audit 8 35 7 0 3 0 47 15 85 20
2024 Evaluation 43 19 0 4 7 0 28 60 40 15
2024 Data sciences 49 9 10 3 3 13 14 66 34 25
2024 Policy 45 21 12 4 5 3 10 52 48 140
2024 Project management 37 20 14 4 8 1 16 45 55 70
2024 Other services to the public 36 12 17 5 10 3 17 45 55 35
2024 None of the above 41 12 17 3 5 5 15 52 48 130
2022 Client contact centre 33 21 11 5 6 3 21 40
2022 Health care practitioners 37 32 6 4 6 0 16 20
2022 Federal regulators 43 21 13 5 5 3 10 455
2022 Compliance, inspection and enforcement 42 20 11 4 5 4 15 1070
2022 Communications or public affairs 33 10 16 10 4 6 22 65
2022 Access to information and privacy 33 8 19 0 19 12 10 10
2022 Security 39 25 22 0 0 7 6 15
2022 Science and technology 42 16 10 5 5 3 19 445
2022 Administration and operations 39 17 12 6 3 3 20 365
2022 Human resources 51 16 8 3 4 0 17 225
2022 Financial management 48 27 10 5 6 0 5 85
2022 Procurement 23 11 15 10 6 3 32 30
2022 Real property 59 8 4 0 4 0 26 20
2022 Information management 45 18 16 9 2 0 10 35
2022 Information technology 48 13 11 7 1 7 11 115
2022 Internal audit 47 28 12 0 12 0 0 15
2022 Evaluation 57 10 11 0 4 0 18 20
2022 Data sciences 40 11 10 10 2 6 20 30
2022 Policy 43 18 21 7 4 1 5 125
2022 Project management 32 30 14 4 7 4 9 85
2022 Other services to the public 45 21 13 8 0 0 13 45
2022 None of the above 42 18 13 4 5 7 11 105
2020 Client contact centre 34 27 9 8 9 0 14 55
2020 Health care practitioners 38 19 14 9 0 0 19 20
2020 Federal regulators 38 24 15 7 7 2 6 510
2020 Compliance, inspection and enforcement 40 22 13 7 6 2 9 1435
2020 Communications or public affairs 40 13 12 9 8 1 16 70
2020 Access to information and privacy 55 7 20 0 17 0 0 10
2020 Science and technology 46 17 12 6 6 2 11 535
2020 Administration and operations 42 19 13 7 6 1 13 450
2020 Human resources 41 24 13 8 5 1 8 210
2020 Financial management 39 25 10 11 9 0 5 85
2020 Procurement 41 16 5 16 11 6 5 15
2020 Real property 41 11 23 7 10 0 7 30
2020 Information management 42 22 12 4 6 12 2 45
2020 Information technology 37 19 21 5 7 1 10 125
2020 Internal audit 36 19 14 16 7 4 4 25
2020 Evaluation 52 27 10 0 3 3 3 25
2020 Data sciences 46 7 14 19 4 0 11 25
2020 Policy 41 22 13 7 9 1 7 145
2020 Project management 28 30 9 18 10 1 4 65
2020 Other services to the public 43 17 18 2 2 6 12 50
2020 None of the above 44 19 10 4 7 6 9 155
2019 Client contact centre 34 16 16 10 18 0 6 55
2019 Health care practitioners 45 21 6 6 6 0 15 30
2019 Federal regulators 37 21 16 8 12 1 5 600
2019 Compliance, inspection and enforcement 39 21 15 9 10 1 6 1365
2019 Communications or public affairs 37 24 11 9 13 2 5 85
2019 Access to information and privacy 27 12 19 27 13 0 0 15
2019 Security 28 18 9 9 36 0 0 10
2019 Science and technology 45 20 13 6 5 2 10 620
2019 Administration and operations 40 21 13 10 7 1 8 475
2019 Human resources 39 17 15 11 8 0 10 245
2019 Financial management 36 18 21 8 10 0 7 115
2019 Procurement 31 13 31 12 6 0 6 15
2019 Real property 33 20 14 0 15 4 13 35
2019 Material management 69 0 20 10 0 0 0 10
2019 Information management 45 19 14 8 9 1 4 55
2019 Information technology 36 14 26 9 9 2 3 110
2019 Internal audit 32 14 25 7 14 0 7 25
2019 Evaluation 52 15 18 3 0 6 6 30
2019 Data sciences 37 19 19 10 3 3 9 30
2019 Policy 36 21 18 8 10 2 6 125
2019 Project management 28 17 14 12 20 0 9 60
2019 Other services to the public 42 14 19 10 10 4 2 45
2019 None of the above 43 19 13 9 6 2 8 185

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 11 20 10 19 36 0 3 33 57 100
2024 Compliance, inspection and enforcement 8 20 20 17 26 2 7 31 48 260
2024 Communications or public affairs 23 37 9 7 16 0 8 65 25 15
2024 Science and technology 5 13 21 15 35 8 3 21 56 90
2024 Administration and operations 10 17 20 22 27 0 4 28 51 65
2024 Human resources 18 37 13 10 14 0 7 59 26 50
2024 Financial management 22 13 21 18 20 0 5 37 40 25
2024 Information technology 29 18 13 20 19 0 0 48 39 30
2024 Policy 14 21 0 25 37 0 4 36 64 25
2024 Project management 7 13 29 16 12 0 22 26 36 15
2024 None of the above 3 26 17 20 27 5 3 30 51 35
2022 Federal regulators 7 25 13 17 36 0 2 32 54 105
2022 Compliance, inspection and enforcement 7 21 19 15 31 1 6 30 49 305
2022 Communications or public affairs 18 16 11 41 9 0 5 36 53 15
2022 Science and technology 7 21 9 22 37 1 4 29 62 100
2022 Administration and operations 10 26 15 17 20 2 9 41 41 100
2022 Human resources 36 28 3 13 16 0 4 67 30 50
2022 Financial management 6 15 21 28 25 0 5 23 56 20
2022 Procurement 11 11 30 9 39 0 0 22 48 10
2022 Information technology 21 13 17 28 14 0 8 36 45 20
2022 Policy 2 11 9 22 56 0 0 13 78 35
2022 Project management 7 7 28 22 16 13 8 17 48 25
2022 Other services to the public 0 23 0 36 34 0 7 24 76 10
2022 None of the above 11 22 11 23 22 5 7 37 50 20
2020 Client contact centre 5 37 33 10 15 0 0 42 25 20
2020 Federal regulators 10 14 18 16 33 1 7 26 54 165
2020 Compliance, inspection and enforcement 7 18 19 21 29 1 5 26 54 480
2020 Communications or public affairs 10 15 10 59 5 0 0 26 64 15
2020 Science and technology 6 18 16 28 29 0 2 25 59 170
2020 Administration and operations 9 24 23 20 21 0 3 34 42 135
2020 Human resources 16 19 16 30 16 1 2 36 47 80
2020 Financial management 5 16 10 28 32 0 9 23 66 45
2020 Real property 0 11 34 18 26 0 11 12 50 10
2020 Information technology 10 13 13 26 31 0 5 25 61 40
2020 Evaluation 7 13 6 32 19 0 22 25 66 15
2020 Data sciences 8 32 16 11 24 0 8 44 38 10
2020 Policy 10 16 13 16 38 3 3 28 58 60
2020 Project management 0 19 16 16 32 6 11 23 57 30
2020 Other services to the public 11 11 24 17 24 6 7 26 47 15
2020 None of the above 9 23 18 15 33 2 0 33 49 50

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 8 17 12 18 44 0 1 25 63 100
2024 Compliance, inspection and enforcement 6 19 20 20 31 2 3 26 53 260
2024 Communications or public affairs 17 28 9 15 31 0 0 45 46 15
2024 Science and technology 2 18 14 24 37 4 1 21 64 90
2024 Administration and operations 4 15 18 23 38 0 2 19 62 65
2024 Human resources 4 24 12 18 28 4 10 32 54 45
2024 Financial management 22 4 16 19 39 0 0 26 58 25
2024 Information technology 18 22 13 28 20 0 0 40 48 30
2024 Policy 17 7 7 29 40 0 0 24 69 25
2024 Project management 0 21 30 22 12 0 14 25 40 15
2024 None of the above 3 6 19 27 40 0 5 9 71 35
2022 Federal regulators 5 23 10 20 40 1 1 28 62 105
2022 Compliance, inspection and enforcement 5 17 15 25 30 2 5 24 60 305
2022 Communications or public affairs 4 14 0 44 20 0 17 23 77 15
2022 Science and technology 3 18 11 27 37 0 4 22 67 95
2022 Administration and operations 5 18 22 21 26 3 6 25 51 100
2022 Human resources 19 10 8 17 40 0 5 31 60 50
2022 Financial management 5 5 10 41 30 5 5 11 78 20
2022 Procurement 11 11 10 8 47 0 12 25 63 10
2022 Information technology 3 31 17 31 7 0 12 39 42 20
2022 Policy 0 5 22 11 56 3 3 5 71 35
2022 Project management 3 14 18 21 33 10 0 19 61 25
2022 Other services to the public 18 0 11 42 29 0 0 18 71 10
2022 None of the above 6 25 9 30 30 0 0 32 59 20
2020 Client contact centre 5 25 32 12 27 0 0 30 38 20
2020 Federal regulators 6 10 16 21 43 1 2 17 67 165
2020 Compliance, inspection and enforcement 5 15 20 21 36 1 2 21 58 480
2020 Communications or public affairs 5 10 10 64 10 0 0 15 74 15
2020 Science and technology 4 16 17 18 42 1 2 21 62 170
2020 Administration and operations 7 17 19 20 34 0 3 24 56 135
2020 Human resources 6 10 16 27 39 1 1 17 67 80
2020 Financial management 5 5 16 26 44 2 2 10 73 45
2020 Real property 0 22 11 19 37 0 11 25 63 10
2020 Information technology 8 11 11 24 45 0 3 19 70 40
2020 Evaluation 7 35 6 26 26 0 0 42 52 15
2020 Data sciences 8 24 27 8 32 0 0 32 41 10
2020 Policy 2 15 10 18 54 2 0 17 74 60
2020 Project management 0 29 16 14 41 0 0 29 55 30
2020 Other services to the public 11 0 13 22 41 13 0 13 72 15
2020 None of the above 5 14 24 14 39 2 2 20 55 50
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