2024 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

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Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 36 16 9 8 1 0 67 17 175
2024 Health care practitioners 66 22 0 7 5 0 0 88 12 10
2024 Intelligence analysts 40 35 11 8 6 0 0 75 14 290
2024 Federal regulators 18 36 20 18 8 0 0 54 26 55
2024 Compliance, inspection and enforcement 22 36 13 12 17 0 0 58 29 1640
2024 Communications or public affairs 28 25 16 14 17 0 0 53 31 65
2024 Access to information and privacy 36 34 18 7 5 0 0 70 12 40
2024 Security 24 30 16 12 17 0 1 55 29 495
2024 Science and technology 34 39 15 6 6 0 0 73 12 120
2024 Legal services 34 32 12 8 13 0 0 66 21 75
2024 Administration and operations 33 35 14 8 8 0 0 69 17 900
2024 Human resources 32 40 13 8 7 0 0 72 15 525
2024 Financial management 28 36 20 10 6 0 0 64 16 190
2024 Procurement 33 25 20 11 11 0 0 58 22 45
2024 Real property 25 45 15 8 7 0 0 70 15 70
2024 Material management 45 18 32 6 0 0 0 63 6 30
2024 Information management 26 38 17 6 13 0 0 65 18 105
2024 Information technology 32 38 18 6 6 0 0 70 13 400
2024 Internal audit 33 32 26 3 6 0 0 65 9 30
2024 Evaluation 13 49 14 15 9 0 0 62 24 30
2024 Data sciences 25 41 16 13 6 0 0 65 19 85
2024 Policy 24 36 15 12 13 0 0 60 25 305
2024 Project management 24 38 14 11 12 0 0 63 24 220
2024 Other services to the public 20 37 12 11 18 1 0 58 30 220
2024 None of the above 25 28 13 14 20 0 0 53 33 480
2022 Client contact centre 30 43 12 7 8 0 0 73 15 160
2022 Federal regulators 31 45 6 7 11 0 0 76 18 85
2022 Compliance, inspection and enforcement 23 35 15 12 15 0 0 58 27 1955
2022 Communications or public affairs 34 36 13 9 7 0 0 70 17 105
2022 Access to information and privacy 38 29 14 9 9 0 0 68 18 55
2022 Security 23 33 17 10 17 0 0 56 27 630
2022 Science and technology 42 42 9 2 4 0 1 84 6 145
2022 Legal services 39 36 5 9 11 0 0 75 20 95
2022 Administration and operations 30 42 13 8 7 0 0 72 15 925
2022 Human resources 38 38 11 7 6 0 0 76 13 550
2022 Financial management 39 38 12 7 5 0 0 77 11 250
2022 Procurement 28 49 7 5 12 0 0 77 17 50
2022 Real property 47 39 12 2 0 0 0 86 2 85
2022 Material management 32 40 6 21 0 0 0 73 21 30
2022 Information management 39 37 12 6 5 2 0 77 11 110
2022 Information technology 38 35 12 7 7 0 0 74 14 395
2022 Internal audit 39 37 10 10 3 0 0 77 14 30
2022 Evaluation 51 26 11 4 8 0 0 77 12 30
2022 Data sciences 33 40 21 3 3 0 0 73 6 80
2022 Policy 33 39 12 8 8 0 0 72 16 310
2022 Project management 36 33 14 10 6 0 0 69 17 275
2022 Other services to the public 27 33 13 9 17 0 0 60 26 220
2022 None of the above 29 29 14 12 15 0 0 59 27 515
2020 Client contact centre 35 35 15 5 10 0 0 69 15 145
2020 Federal regulators 19 39 14 18 11 0 0 58 28 100
2020 Compliance, inspection and enforcement 27 36 15 12 10 0 0 63 22 2255
2020 Communications or public affairs 45 28 15 7 5 0 0 73 12 105
2020 Access to information and privacy 57 32 9 2 0 0 0 89 2 55
2020 Security 31 32 13 13 10 0 0 64 22 630
2020 Science and technology 48 33 10 6 3 0 0 82 9 170
2020 Legal services 44 37 7 5 6 0 0 81 11 95
2020 Administration and operations 36 39 12 8 6 0 0 75 13 1075
2020 Human resources 41 37 11 6 4 0 0 79 10 575
2020 Financial management 47 34 9 7 3 0 0 81 9 275
2020 Procurement 37 39 7 16 2 0 0 76 18 45
2020 Real property 26 50 14 9 2 0 0 76 11 85
2020 Material management 40 39 8 10 3 0 0 79 12 35
2020 Information management 51 31 8 8 3 0 0 82 11 95
2020 Information technology 41 35 14 7 3 0 0 76 10 510
2020 Internal audit 24 53 5 13 6 0 0 76 18 35
2020 Evaluation 41 27 5 22 5 0 0 68 27 20
2020 Data sciences 32 56 4 6 0 1 0 89 6 65
2020 Policy 39 38 12 8 3 0 0 77 10 345
2020 Project management 38 41 13 6 2 0 0 79 8 265
2020 Other services to the public 32 31 15 14 8 0 0 63 22 230
2020 None of the above 32 40 10 9 9 0 0 72 18 620
2019 Client contact centre 33 40 9 7 11 0 0 73 18 145
2019 Federal regulators 30 35 10 16 9 0 0 66 24 80
2019 Compliance, inspection and enforcement 26 39 14 11 10 0 0 65 21 2065
2019 Communications or public affairs 42 37 7 10 4 0 0 79 14 90
2019 Access to information and privacy 33 39 19 6 4 0 0 72 10 60
2019 Security 31 39 12 9 9 0 0 70 18 755
2019 Science and technology 39 38 12 7 4 0 0 77 11 120
2019 Legal services 36 38 12 9 5 0 0 74 14 75
2019 Administration and operations 31 41 14 7 6 0 0 72 14 975
2019 Human resources 40 36 13 6 6 0 0 76 11 485
2019 Financial management 35 42 13 6 4 0 0 76 11 230
2019 Procurement 17 52 10 13 6 2 0 71 19 50
2019 Real property 37 36 14 6 6 0 0 73 13 85
2019 Material management 23 41 23 7 7 0 0 63 13 35
2019 Information management 35 37 13 5 10 0 0 72 15 80
2019 Information technology 30 43 10 9 8 0 0 73 17 415
2019 Internal audit 45 26 12 14 2 0 0 71 17 30
2019 Data sciences 39 44 11 3 3 0 0 83 6 55
2019 Policy 28 36 15 12 9 0 0 64 21 245
2019 Project management 32 42 10 10 6 0 0 75 15 185
2019 Other services to the public 23 36 16 12 13 0 0 60 24 225
2019 None of the above 28 33 13 14 12 0 0 62 26 585

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 33 17 16 10 0 0 57 26 175
2024 Health care practitioners 20 59 5 10 7 0 0 79 16 10
2024 Intelligence analysts 30 37 12 10 12 0 0 66 22 290
2024 Federal regulators 12 36 20 13 19 0 0 48 32 55
2024 Compliance, inspection and enforcement 13 27 16 17 28 0 0 40 45 1640
2024 Communications or public affairs 19 28 6 27 20 0 0 47 47 65
2024 Access to information and privacy 40 32 10 16 2 0 0 72 18 40
2024 Security 12 28 15 18 27 0 0 40 45 490
2024 Science and technology 32 36 13 11 7 1 0 68 18 120
2024 Legal services 17 38 8 17 20 0 0 55 37 75
2024 Administration and operations 30 31 16 11 12 0 0 62 22 900
2024 Human resources 34 34 11 15 7 0 0 68 22 525
2024 Financial management 31 37 15 12 6 0 0 68 17 190
2024 Procurement 30 29 16 15 11 0 0 58 26 45
2024 Real property 33 37 13 9 7 1 0 70 16 70
2024 Material management 39 32 25 0 4 0 0 71 4 30
2024 Information management 32 25 19 11 12 1 0 58 22 105
2024 Information technology 36 37 11 7 9 0 0 72 16 400
2024 Internal audit 32 53 0 6 9 0 0 85 15 30
2024 Evaluation 16 25 31 16 12 0 0 42 28 30
2024 Data sciences 28 37 16 10 9 0 0 65 19 85
2024 Policy 24 34 13 13 15 1 0 58 28 305
2024 Project management 27 38 10 13 11 0 0 65 24 220
2024 Other services to the public 16 28 14 15 27 0 0 44 41 220
2024 None of the above 16 25 14 16 28 1 0 41 44 480
2022 Client contact centre 27 30 19 10 13 0 0 58 23 155
2022 Federal regulators 27 28 10 19 16 0 0 55 35 90
2022 Compliance, inspection and enforcement 14 27 16 17 26 0 0 41 43 1955
2022 Communications or public affairs 29 41 8 17 6 0 0 69 23 105
2022 Access to information and privacy 33 38 14 8 7 0 0 71 15 55
2022 Security 16 24 18 18 24 0 0 40 42 630
2022 Science and technology 44 30 12 8 5 0 1 75 13 145
2022 Legal services 25 38 10 14 13 0 0 63 27 95
2022 Administration and operations 30 37 14 10 9 0 0 67 20 930
2022 Human resources 38 34 12 10 7 0 0 71 16 550
2022 Financial management 41 35 12 7 5 0 0 76 13 250
2022 Procurement 33 32 12 18 5 0 0 65 23 50
2022 Real property 46 35 5 10 1 2 0 83 12 85
2022 Material management 31 34 21 11 3 0 0 65 14 30
2022 Information management 37 30 18 8 5 1 0 68 14 110
2022 Information technology 39 37 11 7 6 0 0 75 13 395
2022 Internal audit 47 32 2 14 5 0 0 79 18 30
2022 Evaluation 47 39 2 4 7 0 0 86 11 30
2022 Data sciences 44 36 10 6 5 0 0 79 11 80
2022 Policy 36 33 11 11 9 1 0 69 20 310
2022 Project management 34 37 11 9 9 0 0 71 18 275
2022 Other services to the public 23 22 14 18 22 1 0 46 40 220
2022 None of the above 20 25 11 18 25 0 0 46 43 510
2020 Client contact centre 24 35 17 12 10 0 0 60 23 145
2020 Federal regulators 16 26 21 20 15 1 0 43 36 100
2020 Compliance, inspection and enforcement 15 31 17 17 19 0 0 46 37 2245
2020 Communications or public affairs 42 23 13 14 9 0 0 64 23 105
2020 Access to information and privacy 42 35 20 3 0 0 0 77 3 55
2020 Security 20 31 15 16 18 0 0 51 34 625
2020 Science and technology 48 30 11 6 4 0 1 79 10 170
2020 Legal services 35 32 13 11 8 0 0 68 19 95
2020 Administration and operations 30 37 13 11 9 0 0 67 20 1075
2020 Human resources 37 35 14 9 6 0 0 72 14 575
2020 Financial management 45 34 9 8 4 0 0 79 12 275
2020 Procurement 40 26 6 12 16 0 0 66 28 40
2020 Real property 35 39 10 7 7 0 0 75 15 85
2020 Material management 34 34 13 10 9 0 0 68 19 35
2020 Information management 48 33 6 8 6 0 0 81 14 90
2020 Information technology 41 34 10 9 6 0 0 75 15 510
2020 Internal audit 29 50 4 11 6 0 0 79 17 35
2020 Evaluation 36 28 9 27 0 0 0 64 27 20
2020 Data sciences 45 45 4 3 3 0 0 89 6 65
2020 Policy 40 34 12 9 5 0 0 74 14 345
2020 Project management 46 34 9 8 3 0 0 79 12 265
2020 Other services to the public 20 27 15 17 20 0 0 48 37 230
2020 None of the above 25 32 14 11 17 0 0 58 28 615
2019 Client contact centre 28 30 19 11 12 0 0 59 22 145
2019 Federal regulators 23 22 23 19 13 0 0 45 31 80
2019 Compliance, inspection and enforcement 14 28 17 20 21 0 0 42 41 2050
2019 Communications or public affairs 34 36 14 11 6 0 0 69 17 90
2019 Access to information and privacy 30 30 20 9 10 0 0 61 19 60
2019 Security 17 37 15 15 16 0 0 54 30 750
2019 Science and technology 28 39 15 11 4 1 1 69 16 120
2019 Legal services 23 32 11 17 17 0 0 55 34 75
2019 Administration and operations 29 34 16 13 9 0 0 63 22 975
2019 Human resources 39 33 12 8 8 0 0 72 16 480
2019 Financial management 41 30 14 9 7 0 0 71 15 225
2019 Procurement 22 32 21 13 13 0 0 54 25 50
2019 Real property 31 39 19 5 5 0 0 70 11 85
2019 Material management 28 30 29 7 7 0 0 58 13 35
2019 Information management 30 34 18 4 12 1 0 65 17 75
2019 Information technology 32 37 13 10 7 0 0 69 18 415
2019 Internal audit 52 21 17 5 5 0 0 73 10 30
2019 Data sciences 35 36 12 11 7 0 0 71 17 55
2019 Policy 32 29 15 13 11 0 0 61 24 245
2019 Project management 36 31 11 14 9 0 0 67 23 180
2019 Other services to the public 18 24 21 17 18 0 0 43 36 225
2019 None of the above 18 30 16 17 20 0 0 48 36 585

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 36 11 5 6 0 0 77 12 175
2024 Health care practitioners 67 28 0 5 0 0 0 95 5 10
2024 Intelligence analysts 49 34 9 5 3 0 0 83 8 290
2024 Federal regulators 38 42 15 4 3 0 0 79 6 55
2024 Compliance, inspection and enforcement 37 33 13 8 9 0 0 71 17 1640
2024 Communications or public affairs 41 22 17 9 11 0 0 63 20 65
2024 Access to information and privacy 57 29 12 0 2 0 0 86 2 40
2024 Security 40 31 12 7 10 0 0 71 17 495
2024 Science and technology 47 38 11 2 1 0 1 86 2 120
2024 Legal services 46 26 16 3 8 0 0 73 11 75
2024 Administration and operations 48 31 11 5 4 0 0 79 9 900
2024 Human resources 48 32 13 3 3 0 0 80 6 525
2024 Financial management 42 37 12 8 1 0 0 79 9 190
2024 Procurement 44 36 9 9 2 0 0 80 11 45
2024 Real property 46 28 16 6 3 0 0 75 9 70
2024 Material management 56 33 0 11 0 0 0 89 11 30
2024 Information management 43 33 17 3 5 0 0 75 8 105
2024 Information technology 49 31 12 4 3 0 0 80 8 400
2024 Internal audit 45 40 6 0 9 0 0 84 9 30
2024 Evaluation 37 32 19 3 9 0 0 69 12 30
2024 Data sciences 45 29 10 12 4 0 0 74 15 85
2024 Policy 38 37 13 7 5 1 0 75 12 305
2024 Project management 37 36 14 7 6 0 0 73 13 220
2024 Other services to the public 30 41 12 6 10 1 0 72 16 220
2024 None of the above 40 28 14 6 11 1 0 68 17 480
2022 Client contact centre 46 35 10 3 6 0 0 81 9 155
2022 Federal regulators 46 39 7 4 4 0 0 85 8 90
2022 Compliance, inspection and enforcement 37 35 14 7 7 0 0 72 14 1955
2022 Communications or public affairs 41 41 4 6 6 0 0 83 13 105
2022 Access to information and privacy 47 41 10 1 0 0 0 89 1 55
2022 Security 37 31 16 8 8 0 0 68 16 630
2022 Science and technology 61 32 5 0 1 0 1 94 1 145
2022 Legal services 44 40 8 6 2 0 0 84 8 95
2022 Administration and operations 44 38 10 4 4 0 0 82 8 930
2022 Human resources 54 31 7 6 2 0 0 85 8 550
2022 Financial management 58 28 8 3 2 0 0 86 6 250
2022 Procurement 59 23 8 2 8 0 0 82 10 50
2022 Real property 60 28 8 3 1 0 0 88 4 85
2022 Material management 45 45 4 6 0 0 0 90 6 30
2022 Information management 49 36 9 3 3 0 0 85 5 110
2022 Information technology 51 33 11 3 2 1 0 84 5 395
2022 Internal audit 36 43 16 5 0 0 0 79 5 30
2022 Evaluation 61 27 8 5 0 0 0 88 5 30
2022 Data sciences 51 28 13 6 2 0 0 80 8 80
2022 Policy 46 30 15 5 4 0 0 75 10 310
2022 Project management 48 30 16 4 2 0 0 77 6 275
2022 Other services to the public 40 32 13 5 9 1 0 72 14 220
2022 None of the above 43 27 13 8 9 0 0 70 17 510
2020 Client contact centre 45 32 12 6 5 1 0 77 11 145
2020 Federal regulators 48 30 11 10 2 0 0 78 11 100
2020 Compliance, inspection and enforcement 45 34 12 5 5 0 0 79 10 2235
2020 Communications or public affairs 51 25 12 9 3 0 0 76 12 105
2020 Access to information and privacy 57 35 2 6 0 0 0 92 6 55
2020 Security 47 30 10 8 6 0 0 77 13 625
2020 Science and technology 63 26 7 2 1 0 0 90 3 170
2020 Legal services 59 30 5 2 2 0 1 90 4 95
2020 Administration and operations 51 34 10 2 3 0 0 85 5 1065
2020 Human resources 55 31 8 3 2 0 0 87 5 570
2020 Financial management 53 32 11 4 1 0 0 85 5 270
2020 Procurement 66 22 2 10 0 0 0 88 10 40
2020 Real property 47 42 6 4 1 0 0 89 5 85
2020 Material management 70 22 8 0 0 0 0 92 0 35
2020 Information management 65 26 7 1 1 0 0 91 2 90
2020 Information technology 55 31 9 2 2 0 0 87 4 510
2020 Internal audit 32 27 26 11 3 0 0 59 15 35
2020 Evaluation 46 13 19 22 0 0 0 59 22 20
2020 Data sciences 52 41 4 2 0 0 1 94 2 65
2020 Policy 50 35 10 2 2 0 0 86 4 340
2020 Project management 56 35 6 3 1 0 0 91 3 265
2020 Other services to the public 40 34 15 9 2 0 0 74 11 225
2020 None of the above 49 32 10 4 5 0 0 80 10 610
2019 Client contact centre 45 31 13 7 4 0 0 76 11 145
2019 Federal regulators 46 33 11 5 6 0 0 78 11 80
2019 Compliance, inspection and enforcement 44 35 11 5 4 0 0 80 9 2040
2019 Communications or public affairs 52 38 4 5 1 0 0 90 6 90
2019 Access to information and privacy 54 29 15 2 0 0 0 83 2 60
2019 Security 49 35 9 4 3 0 0 84 7 750
2019 Science and technology 54 31 8 4 2 0 1 86 6 120
2019 Legal services 49 29 13 3 6 0 0 78 9 75
2019 Administration and operations 48 34 11 5 3 0 0 82 8 970
2019 Human resources 54 30 11 3 3 0 0 84 5 480
2019 Financial management 52 29 16 2 2 0 0 81 3 225
2019 Procurement 44 46 2 2 5 0 0 90 7 50
2019 Real property 55 39 4 1 1 0 0 94 2 85
2019 Material management 43 42 12 0 3 0 0 85 3 35
2019 Information management 43 38 12 1 5 0 0 81 7 75
2019 Information technology 49 37 10 3 2 0 0 85 5 410
2019 Internal audit 59 31 5 5 0 0 0 89 5 30
2019 Data sciences 47 40 9 3 1 0 0 87 4 55
2019 Policy 47 31 14 6 2 0 0 78 8 245
2019 Project management 53 30 10 5 2 0 0 83 7 180
2019 Other services to the public 44 28 14 9 6 0 0 72 14 225
2019 None of the above 43 33 12 7 6 0 0 76 13 580

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 40 12 7 5 1 0 76 12 175
2024 Health care practitioners 61 27 0 7 5 0 0 88 12 10
2024 Intelligence analysts 38 41 10 5 5 1 0 79 11 290
2024 Federal regulators 28 48 12 11 2 0 0 76 13 55
2024 Compliance, inspection and enforcement 26 39 16 9 9 0 0 66 19 1635
2024 Communications or public affairs 28 28 14 18 12 0 0 57 30 65
2024 Access to information and privacy 45 28 22 3 2 0 0 73 5 40
2024 Security 32 34 15 8 10 0 0 66 19 495
2024 Science and technology 37 41 14 5 1 0 1 79 6 120
2024 Legal services 28 40 18 11 4 0 0 68 14 75
2024 Administration and operations 38 37 14 6 5 0 0 75 12 900
2024 Human resources 37 42 12 5 4 0 0 79 9 525
2024 Financial management 29 40 18 10 3 0 1 70 13 190
2024 Procurement 23 47 13 13 5 0 0 70 17 45
2024 Real property 31 48 11 4 6 0 0 80 10 70
2024 Material management 48 26 16 9 0 0 0 74 9 30
2024 Information management 27 43 13 10 7 0 0 70 17 105
2024 Information technology 40 36 13 5 5 0 0 76 11 400
2024 Internal audit 32 48 4 10 6 0 0 80 16 30
2024 Evaluation 32 30 20 6 12 0 0 62 18 30
2024 Data sciences 33 41 13 7 6 0 0 74 13 85
2024 Policy 27 38 17 7 11 1 0 65 18 305
2024 Project management 27 43 12 8 10 0 0 70 18 220
2024 Other services to the public 24 39 19 9 9 0 0 63 18 220
2024 None of the above 27 36 15 9 12 1 0 64 21 480
2022 Client contact centre 37 39 12 6 5 1 0 76 11 155
2022 Federal regulators 39 42 9 7 3 0 0 80 10 90
2022 Compliance, inspection and enforcement 27 38 17 9 9 0 0 65 18 1950
2022 Communications or public affairs 36 35 14 5 7 3 0 73 12 105
2022 Access to information and privacy 36 47 7 6 3 0 0 83 10 55
2022 Security 30 38 16 8 9 0 0 68 17 630
2022 Science and technology 49 36 9 3 2 0 1 85 5 145
2022 Legal services 45 31 9 6 8 0 0 76 15 95
2022 Administration and operations 37 39 12 7 4 0 0 77 12 930
2022 Human resources 43 38 10 6 4 0 0 81 10 550
2022 Financial management 43 40 6 7 4 0 0 83 11 250
2022 Procurement 40 41 3 6 12 0 0 80 17 50
2022 Real property 50 35 13 1 1 0 0 85 2 85
2022 Material management 40 37 6 12 4 0 0 78 16 30
2022 Information management 44 31 16 4 4 1 0 76 8 110
2022 Information technology 43 38 11 5 3 1 0 81 9 395
2022 Internal audit 44 33 16 5 3 0 0 76 8 30
2022 Evaluation 57 28 11 5 0 0 0 84 5 30
2022 Data sciences 44 35 12 3 4 3 0 81 7 80
2022 Policy 36 35 13 10 5 0 0 71 15 310
2022 Project management 39 32 16 9 5 0 0 71 14 275
2022 Other services to the public 36 35 13 3 12 1 0 72 15 220
2022 None of the above 34 32 16 9 9 0 0 66 18 515
2020 Client contact centre 42 34 10 6 7 0 1 76 13 145
2020 Federal regulators 33 35 16 10 6 0 0 68 16 100
2020 Compliance, inspection and enforcement 35 38 15 8 5 0 0 72 13 2250
2020 Communications or public affairs 47 32 7 11 3 0 0 79 14 105
2020 Access to information and privacy 58 30 7 3 2 0 0 88 5 55
2020 Security 39 36 11 8 6 0 0 75 14 630
2020 Science and technology 53 32 7 5 3 0 0 85 8 170
2020 Legal services 52 30 10 5 2 0 0 83 7 95
2020 Administration and operations 40 41 9 5 4 0 0 81 9 1080
2020 Human resources 45 38 9 5 3 0 0 83 8 575
2020 Financial management 53 30 9 5 3 0 0 83 8 275
2020 Procurement 43 38 9 8 2 0 0 82 10 45
2020 Real property 45 34 15 5 1 0 0 78 6 85
2020 Material management 45 34 11 8 2 0 0 79 10 35
2020 Information management 54 34 7 3 3 0 0 88 6 95
2020 Information technology 48 34 11 4 3 0 0 82 7 510
2020 Internal audit 33 43 6 11 7 0 0 76 18 35
2020 Evaluation 41 32 13 9 5 0 0 73 14 20
2020 Data sciences 50 45 1 2 1 0 0 96 3 65
2020 Policy 42 39 11 6 2 1 0 81 8 345
2020 Project management 46 39 9 4 2 0 0 85 6 265
2020 Other services to the public 40 34 14 8 4 0 0 74 12 230
2020 None of the above 42 35 11 6 5 0 0 77 12 620
2019 Client contact centre 35 44 7 9 6 0 0 78 15 145
2019 Federal regulators 28 48 11 6 6 1 0 77 12 80
2019 Compliance, inspection and enforcement 33 39 14 8 6 0 0 72 14 2060
2019 Communications or public affairs 44 38 13 4 1 0 0 82 5 90
2019 Access to information and privacy 37 45 5 8 5 0 0 83 13 60
2019 Security 40 39 10 6 5 0 0 79 10 755
2019 Science and technology 45 38 12 5 1 0 0 82 6 120
2019 Legal services 34 43 11 9 4 0 0 76 13 75
2019 Administration and operations 40 39 11 6 4 0 0 78 11 975
2019 Human resources 44 36 10 6 4 0 0 81 10 485
2019 Financial management 45 37 10 6 3 0 0 82 8 230
2019 Procurement 32 44 9 8 5 2 0 77 13 50
2019 Real property 45 27 15 7 6 1 0 73 12 85
2019 Material management 38 40 15 3 3 0 0 78 7 35
2019 Information management 37 36 15 8 5 0 0 73 12 80
2019 Information technology 35 42 13 6 5 0 0 76 11 415
2019 Internal audit 52 26 12 5 5 0 0 78 10 30
2019 Data sciences 52 30 16 0 2 0 0 82 2 55
2019 Policy 34 37 11 13 5 0 0 71 18 245
2019 Project management 34 39 16 8 3 0 0 73 11 185
2019 Other services to the public 31 36 15 9 8 0 0 67 18 225
2019 None of the above 35 37 13 9 6 0 0 72 15 585

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 38 10 12 15 0 0 63 27 175
2024 Health care practitioners 9 23 16 40 12 0 0 32 52 10
2024 Intelligence analysts 23 32 14 11 20 0 0 55 31 290
2024 Federal regulators 16 26 16 19 18 5 0 44 39 55
2024 Compliance, inspection and enforcement 13 25 17 19 26 0 0 38 45 1640
2024 Communications or public affairs 8 28 14 22 27 2 0 37 50 65
2024 Access to information and privacy 40 37 10 4 8 0 0 77 13 40
2024 Security 17 22 19 18 24 0 0 40 41 495
2024 Science and technology 23 34 16 16 11 0 0 58 27 120
2024 Legal services 24 26 14 12 25 0 0 50 36 75
2024 Administration and operations 29 26 17 14 13 0 0 56 28 900
2024 Human resources 26 27 19 16 11 0 0 53 27 525
2024 Financial management 23 31 19 16 10 0 0 54 26 190
2024 Procurement 20 23 22 22 14 0 0 43 36 45
2024 Real property 25 26 23 16 10 0 0 51 26 70
2024 Material management 37 39 17 8 0 0 0 75 8 30
2024 Information management 25 26 21 16 11 1 0 52 27 105
2024 Information technology 30 28 17 14 11 1 0 58 25 400
2024 Internal audit 45 22 7 15 9 2 0 68 24 30
2024 Evaluation 9 31 33 10 18 0 0 40 28 30
2024 Data sciences 24 27 22 13 15 0 0 50 28 85
2024 Policy 14 20 21 23 22 0 0 34 45 305
2024 Project management 14 27 19 24 16 0 0 41 40 220
2024 Other services to the public 19 26 16 14 25 0 0 45 39 220
2024 None of the above 15 24 16 16 28 1 0 39 44 480
2022 Client contact centre 33 28 13 12 15 0 0 60 27 160
2022 Federal regulators 32 20 11 21 15 1 0 52 36 90
2022 Compliance, inspection and enforcement 13 25 17 19 24 0 0 39 43 1955
2022 Communications or public affairs 26 30 17 18 9 0 0 56 27 105
2022 Access to information and privacy 32 30 20 12 6 0 0 62 18 55
2022 Security 17 29 19 16 19 0 0 46 35 630
2022 Science and technology 37 29 12 13 8 1 0 67 21 145
2022 Legal services 23 23 12 15 25 1 0 47 41 95
2022 Administration and operations 31 32 16 12 9 0 0 63 20 930
2022 Human resources 34 32 15 10 8 1 0 67 18 550
2022 Financial management 41 28 17 6 8 0 0 69 14 245
2022 Procurement 28 24 19 15 13 2 0 53 28 50
2022 Real property 45 28 13 10 4 1 0 74 14 85
2022 Material management 48 12 19 19 2 0 0 60 21 30
2022 Information management 43 30 10 7 9 2 0 73 17 110
2022 Information technology 35 29 14 11 10 0 0 65 21 395
2022 Internal audit 41 41 11 8 0 0 0 81 8 30
2022 Evaluation 24 42 9 19 6 0 0 65 26 30
2022 Data sciences 34 31 16 9 10 0 0 66 18 80
2022 Policy 20 35 17 12 16 0 0 55 27 310
2022 Project management 23 30 18 15 14 0 0 53 28 275
2022 Other services to the public 23 22 20 15 21 0 0 45 35 220
2022 None of the above 17 23 19 16 25 1 0 40 41 515
2020 Client contact centre 31 32 15 10 11 1 0 64 21 145
2020 Federal regulators 20 19 16 20 25 0 0 39 45 100
2020 Compliance, inspection and enforcement 19 28 20 16 17 0 0 47 33 2245
2020 Communications or public affairs 33 30 16 11 8 2 1 64 19 105
2020 Access to information and privacy 52 29 13 4 0 0 2 82 4 55
2020 Security 23 28 19 15 15 0 0 51 30 625
2020 Science and technology 48 22 14 8 7 1 0 71 15 170
2020 Legal services 24 27 18 20 11 0 0 51 30 95
2020 Administration and operations 34 32 17 9 8 0 0 66 17 1070
2020 Human resources 38 35 15 8 4 0 0 73 12 570
2020 Financial management 40 33 16 7 4 0 0 73 11 275
2020 Procurement 35 32 14 7 8 4 0 70 15 45
2020 Real property 33 30 15 12 8 1 0 64 20 85
2020 Material management 35 31 21 10 3 0 0 66 13 35
2020 Information management 45 22 15 12 3 1 0 68 16 95
2020 Information technology 36 31 15 9 8 0 0 67 17 510
2020 Internal audit 41 50 3 2 4 0 0 91 6 35
2020 Evaluation 40 23 23 9 0 5 0 66 10 20
2020 Data sciences 42 28 16 11 4 0 0 70 15 65
2020 Policy 26 34 22 11 7 1 0 60 18 345
2020 Project management 33 34 15 12 5 1 0 68 16 265
2020 Other services to the public 24 28 23 15 9 0 0 53 24 230
2020 None of the above 25 28 16 15 15 1 0 54 30 620
2019 Client contact centre 26 35 17 13 7 2 0 63 21 145
2019 Federal regulators 20 30 19 12 18 1 0 51 30 80
2019 Compliance, inspection and enforcement 17 27 21 16 19 0 0 43 36 2055
2019 Communications or public affairs 31 31 13 19 7 0 0 61 25 90
2019 Access to information and privacy 42 32 9 10 7 0 0 74 17 60
2019 Security 23 31 18 14 13 1 0 54 27 750
2019 Science and technology 30 31 19 12 8 1 0 61 20 120
2019 Legal services 19 22 20 18 21 0 0 41 39 75
2019 Administration and operations 29 31 18 13 9 1 0 60 22 975
2019 Human resources 34 31 19 8 7 1 0 65 16 485
2019 Financial management 33 34 14 12 6 1 0 68 18 225
2019 Procurement 14 32 30 11 14 0 0 46 24 50
2019 Real property 29 19 28 12 12 0 0 48 24 85
2019 Material management 36 25 29 5 5 0 0 60 10 30
2019 Information management 25 27 22 13 13 0 0 51 26 75
2019 Information technology 25 26 22 12 13 1 0 52 26 410
2019 Internal audit 47 33 7 9 0 2 0 83 10 30
2019 Data sciences 39 20 17 11 12 1 0 60 23 55
2019 Policy 20 27 18 21 13 0 0 47 34 245
2019 Project management 15 27 23 19 14 1 0 43 33 185
2019 Other services to the public 20 28 20 12 19 0 0 49 31 225
2019 None of the above 22 26 17 15 20 1 0 48 36 585

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 34 13 13 11 1 0 63 24 175
2024 Health care practitioners 15 21 12 40 12 0 0 36 52 10
2024 Intelligence analysts 20 34 11 16 19 0 0 54 35 290
2024 Federal regulators 22 26 16 16 19 0 0 48 36 55
2024 Compliance, inspection and enforcement 12 24 15 21 28 0 0 36 49 1640
2024 Communications or public affairs 10 28 13 14 33 2 0 39 48 65
2024 Access to information and privacy 46 28 8 9 9 0 0 74 18 40
2024 Security 14 23 17 19 26 0 0 37 45 495
2024 Science and technology 24 35 17 17 7 1 0 59 24 120
2024 Legal services 22 22 10 22 23 0 0 44 45 75
2024 Administration and operations 27 28 17 13 15 0 0 55 28 900
2024 Human resources 25 32 18 16 9 0 0 57 26 520
2024 Financial management 24 34 16 16 10 0 0 58 26 190
2024 Procurement 11 27 27 25 10 0 0 38 34 45
2024 Real property 28 33 21 9 9 0 0 61 18 70
2024 Material management 37 31 22 10 0 0 0 68 10 30
2024 Information management 24 27 25 13 10 1 0 51 24 105
2024 Information technology 29 27 19 14 11 1 0 56 25 400
2024 Internal audit 47 17 10 17 9 0 0 64 26 30
2024 Evaluation 8 39 25 12 16 0 0 48 28 30
2024 Data sciences 25 28 17 19 11 0 0 53 30 85
2024 Policy 15 27 17 21 20 0 0 42 41 305
2024 Project management 18 29 15 23 15 1 0 47 38 220
2024 Other services to the public 19 24 12 18 27 0 0 44 45 220
2024 None of the above 14 25 15 17 28 1 1 39 46 480
2022 Client contact centre 26 32 11 13 17 0 0 58 31 160
2022 Federal regulators 31 28 7 19 15 0 0 59 34 90
2022 Compliance, inspection and enforcement 12 26 15 21 26 0 0 38 47 1955
2022 Communications or public affairs 27 31 18 13 10 1 0 58 24 105
2022 Access to information and privacy 33 34 11 16 6 0 0 67 22 55
2022 Security 15 26 16 21 22 0 0 41 43 630
2022 Science and technology 37 31 11 13 8 0 0 68 21 145
2022 Legal services 22 25 19 15 20 0 0 47 35 95
2022 Administration and operations 30 35 17 10 9 0 0 65 19 930
2022 Human resources 34 34 15 9 7 1 0 68 16 550
2022 Financial management 42 31 11 9 7 0 0 73 16 245
2022 Procurement 22 34 12 21 10 2 0 57 31 50
2022 Real property 47 29 16 5 1 1 0 77 7 85
2022 Material management 47 19 17 9 8 0 0 66 17 30
2022 Information management 38 35 10 10 7 1 0 73 17 110
2022 Information technology 35 31 12 11 10 1 0 66 21 395
2022 Internal audit 61 22 7 8 3 0 0 82 11 30
2022 Evaluation 24 39 19 15 3 0 0 63 18 30
2022 Data sciences 31 38 13 10 9 0 0 68 19 80
2022 Policy 19 39 12 17 13 0 0 58 30 310
2022 Project management 25 32 15 16 12 0 0 57 28 275
2022 Other services to the public 19 28 14 16 23 0 0 48 39 220
2022 None of the above 15 23 17 19 26 0 0 38 45 510
2020 Client contact centre 30 37 12 10 11 1 0 67 21 145
2020 Federal regulators 16 23 17 23 21 0 0 40 43 95
2020 Compliance, inspection and enforcement 16 30 19 18 17 0 0 46 35 2235
2020 Communications or public affairs 35 32 15 11 6 1 0 68 17 100
2020 Access to information and privacy 50 34 8 6 0 0 2 85 6 55
2020 Security 22 29 20 16 14 0 0 50 30 620
2020 Science and technology 45 27 12 11 5 1 0 72 16 170
2020 Legal services 30 28 18 16 9 0 0 58 24 95
2020 Administration and operations 32 37 14 10 7 0 0 69 17 1065
2020 Human resources 38 38 14 6 4 0 0 76 10 570
2020 Financial management 41 36 13 8 2 0 0 77 10 270
2020 Procurement 38 31 16 7 8 0 0 69 15 40
2020 Real property 36 31 15 13 4 0 0 68 17 85
2020 Material management 40 30 20 5 6 0 0 69 11 35
2020 Information management 43 25 21 5 5 1 0 69 10 90
2020 Information technology 37 31 14 11 7 0 0 68 18 510
2020 Internal audit 41 40 11 2 3 3 0 83 6 35
2020 Evaluation 31 41 14 14 0 0 0 72 14 20
2020 Data sciences 46 30 14 7 4 0 0 76 11 65
2020 Policy 28 41 16 10 6 0 0 68 16 340
2020 Project management 36 41 11 8 4 0 0 77 12 260
2020 Other services to the public 20 31 21 19 9 0 0 51 28 230
2020 None of the above 23 30 14 17 15 1 0 54 32 615
2019 Client contact centre 26 36 18 13 6 1 0 63 19 145
2019 Federal regulators 14 34 24 7 22 0 0 48 28 80
2019 Compliance, inspection and enforcement 15 27 18 21 19 0 0 42 40 2055
2019 Communications or public affairs 31 29 16 21 4 0 0 60 24 90
2019 Access to information and privacy 39 33 14 8 5 0 0 73 13 60
2019 Security 21 30 18 15 16 0 0 52 31 750
2019 Science and technology 27 31 23 12 7 1 0 58 19 120
2019 Legal services 17 27 14 25 17 0 0 44 42 75
2019 Administration and operations 28 32 18 14 8 0 0 60 22 970
2019 Human resources 34 33 15 10 7 0 0 68 17 480
2019 Financial management 33 36 14 13 3 2 0 70 16 225
2019 Procurement 16 30 27 20 7 0 0 46 27 50
2019 Real property 30 28 23 11 8 0 0 58 18 85
2019 Material management 26 30 27 9 8 0 0 56 17 35
2019 Information management 31 26 13 15 16 0 0 57 30 75
2019 Information technology 26 29 20 13 12 0 0 55 25 410
2019 Internal audit 54 26 7 9 0 2 0 83 10 30
2019 Data sciences 38 31 10 13 7 1 0 70 20 55
2019 Policy 20 31 16 23 10 0 0 51 33 245
2019 Project management 14 33 19 20 13 0 0 47 33 180
2019 Other services to the public 19 29 20 13 19 0 0 48 32 225
2019 None of the above 19 27 17 17 19 0 0 46 37 580

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 23 16 10 15 8 1 55 28 175
2024 Health care practitioners 14 12 17 42 12 4 0 27 56 10
2024 Intelligence analysts 27 26 13 12 16 5 0 56 30 290
2024 Federal regulators 19 17 26 16 18 5 0 37 36 55
2024 Compliance, inspection and enforcement 15 22 17 16 24 6 1 39 43 1640
2024 Communications or public affairs 13 28 15 12 23 9 0 45 38 65
2024 Access to information and privacy 37 30 12 8 8 4 0 70 17 40
2024 Security 19 21 16 16 24 4 1 41 41 495
2024 Science and technology 25 27 23 11 13 1 1 53 24 120
2024 Legal services 17 21 15 26 19 3 0 39 46 75
2024 Administration and operations 28 21 17 14 14 5 1 52 30 900
2024 Human resources 24 24 17 14 14 7 1 52 30 525
2024 Financial management 21 30 23 12 10 3 1 53 23 190
2024 Procurement 18 20 22 20 18 2 0 39 39 45
2024 Real property 27 18 22 18 12 4 0 46 31 70
2024 Material management 38 9 23 26 2 2 0 49 28 30
2024 Information management 23 16 22 18 16 4 1 41 36 105
2024 Information technology 30 24 20 11 9 5 0 57 22 400
2024 Internal audit 29 15 34 11 10 2 0 45 21 30
2024 Evaluation 8 20 33 14 23 2 0 29 38 30
2024 Data sciences 17 28 15 19 18 3 0 46 38 85
2024 Policy 19 21 11 19 24 7 0 43 46 305
2024 Project management 20 29 16 16 18 2 0 50 34 220
2024 Other services to the public 18 18 14 18 24 6 1 39 46 220
2024 None of the above 19 18 15 13 28 7 1 40 44 480
2022 Client contact centre 25 22 14 10 21 8 0 51 34 155
2022 Federal regulators 32 17 16 14 21 1 0 49 35 90
2022 Compliance, inspection and enforcement 15 21 16 18 25 4 1 38 45 1955
2022 Communications or public affairs 20 32 11 18 13 5 0 55 33 105
2022 Access to information and privacy 28 23 15 20 12 2 0 52 32 55
2022 Security 18 19 20 16 22 5 0 39 40 630
2022 Science and technology 34 22 14 14 10 5 1 60 25 145
2022 Legal services 23 25 13 13 24 2 0 49 38 95
2022 Administration and operations 30 23 14 17 12 4 0 56 30 930
2022 Human resources 32 25 16 13 10 5 0 60 24 550
2022 Financial management 39 25 15 10 9 4 0 66 19 245
2022 Procurement 21 33 14 16 11 4 0 57 28 50
2022 Real property 40 26 14 9 3 8 0 71 13 85
2022 Material management 45 29 8 5 8 5 0 78 14 30
2022 Information management 31 27 19 8 10 5 0 62 19 110
2022 Information technology 33 26 15 13 9 4 0 62 22 395
2022 Internal audit 38 14 27 11 7 2 0 54 19 30
2022 Evaluation 24 29 21 9 13 4 0 55 23 30
2022 Data sciences 28 23 21 16 9 3 1 53 25 80
2022 Policy 21 24 15 15 19 5 0 48 36 310
2022 Project management 23 24 17 15 17 3 0 49 33 275
2022 Other services to the public 24 17 20 13 20 5 0 43 36 220
2022 None of the above 17 18 18 19 24 4 1 36 45 515
2020 Client contact centre 33 29 15 9 11 2 0 64 21 145
2020 Federal regulators 21 16 18 21 18 4 2 39 42 100
2020 Compliance, inspection and enforcement 22 23 19 16 17 3 0 46 34 2250
2020 Communications or public affairs 30 22 15 18 9 5 1 55 29 105
2020 Access to information and privacy 43 23 25 6 1 0 2 67 7 55
2020 Security 23 24 19 17 15 3 0 49 32 630
2020 Science and technology 46 18 13 11 7 3 1 67 19 170
2020 Legal services 27 19 23 16 12 2 1 48 28 95
2020 Administration and operations 33 26 17 11 10 3 0 60 22 1075
2020 Human resources 38 30 15 10 5 2 0 69 15 570
2020 Financial management 41 27 15 10 5 2 0 69 15 270
2020 Procurement 33 27 17 15 2 6 0 64 18 45
2020 Real property 31 28 19 13 5 3 0 61 19 85
2020 Material management 36 21 18 17 5 3 0 59 23 35
2020 Information management 36 28 20 12 2 2 0 65 15 95
2020 Information technology 38 27 16 10 8 2 0 66 18 515
2020 Internal audit 28 40 14 0 9 9 0 75 10 35
2020 Evaluation 22 27 5 18 14 14 0 57 37 20
2020 Data sciences 36 19 26 11 4 3 0 57 16 65
2020 Policy 30 29 18 14 7 2 1 60 22 345
2020 Project management 35 24 20 14 5 2 0 60 19 265
2020 Other services to the public 25 22 20 16 15 1 1 48 32 230
2020 None of the above 29 24 16 13 15 4 0 55 29 615
2019 Client contact centre 25 31 14 12 15 3 0 58 28 145
2019 Federal regulators 24 26 18 12 17 3 0 52 30 80
2019 Compliance, inspection and enforcement 19 23 17 19 19 3 1 43 39 2065
2019 Communications or public affairs 29 22 20 16 6 8 0 55 23 90
2019 Access to information and privacy 19 34 20 10 8 6 2 58 20 60
2019 Security 24 27 16 14 15 3 1 53 30 755
2019 Science and technology 32 27 13 14 10 3 1 62 25 120
2019 Legal services 23 15 13 22 24 3 0 39 47 75
2019 Administration and operations 26 25 20 15 11 4 1 53 26 975
2019 Human resources 34 26 15 11 11 2 0 62 23 480
2019 Financial management 30 27 18 16 8 1 0 58 24 225
2019 Procurement 22 24 29 8 15 2 0 47 23 50
2019 Real property 25 16 24 16 16 3 0 42 33 85
2019 Material management 28 18 24 20 7 3 0 48 28 35
2019 Information management 30 22 14 15 16 4 0 53 33 80
2019 Information technology 26 26 20 12 12 4 0 54 26 415
2019 Internal audit 38 29 12 2 9 7 2 73 13 30
2019 Data sciences 28 25 24 15 8 1 0 53 23 55
2019 Policy 23 25 19 19 11 3 0 49 31 245
2019 Project management 16 27 21 19 13 3 1 45 33 185
2019 Other services to the public 22 17 22 17 19 3 0 41 37 225
2019 None of the above 23 21 17 17 19 3 0 45 37 590
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Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 27 12 5 9 2 10 70 16 175
2024 Health care practitioners 23 51 11 0 7 0 9 81 7 10
2024 Intelligence analysts 39 31 13 7 4 0 5 74 12 290
2024 Federal regulators 34 18 18 17 8 4 1 55 26 55
2024 Compliance, inspection and enforcement 27 25 21 8 11 2 7 56 21 1640
2024 Communications or public affairs 44 23 16 5 10 2 1 69 15 65
2024 Access to information and privacy 33 28 14 5 0 0 20 76 7 40
2024 Security 24 25 21 8 12 1 9 55 22 495
2024 Science and technology 48 29 9 5 5 1 3 80 10 120
2024 Legal services 42 31 10 4 6 3 3 78 10 75
2024 Administration and operations 42 27 14 5 5 1 5 74 10 895
2024 Human resources 48 27 12 5 2 1 5 80 8 525
2024 Financial management 43 28 15 7 3 2 3 74 10 190
2024 Procurement 43 27 23 5 2 0 0 70 7 45
2024 Real property 63 23 7 3 0 2 1 90 3 70
2024 Material management 26 43 19 0 4 0 8 75 5 30
2024 Information management 49 21 9 3 8 1 9 77 13 105
2024 Information technology 52 27 12 3 3 1 2 82 6 395
2024 Internal audit 62 14 14 0 6 0 5 79 6 30
2024 Evaluation 36 37 14 3 10 0 0 73 13 30
2024 Data sciences 65 18 12 5 0 0 1 83 5 80
2024 Policy 52 23 10 8 5 1 1 77 13 305
2024 Project management 58 24 9 4 3 1 1 84 7 220
2024 Other services to the public 23 31 20 8 10 1 7 58 20 220
2024 None of the above 35 22 15 4 16 2 7 62 21 480
2022 Client contact centre 26 30 16 6 7 2 13 66 15 155
2022 Federal regulators 32 33 18 6 1 2 8 72 8 90
2022 Compliance, inspection and enforcement 28 29 18 8 10 1 6 61 20 1950
2022 Communications or public affairs 49 26 13 2 5 0 5 79 8 105
2022 Access to information and privacy 34 30 19 1 9 2 5 68 12 55
2022 Security 24 26 19 9 9 2 10 57 21 630
2022 Science and technology 45 30 7 4 5 1 8 82 10 145
2022 Legal services 34 33 11 8 9 0 4 71 18 95
2022 Administration and operations 42 30 13 4 3 1 7 78 8 930
2022 Human resources 48 26 13 3 2 2 5 80 6 550
2022 Financial management 55 26 9 4 4 1 1 82 8 250
2022 Procurement 51 31 9 2 2 0 5 86 4 50
2022 Real property 70 19 6 0 2 2 0 91 3 85
2022 Material management 44 39 12 4 0 0 2 84 4 30
2022 Information management 45 34 8 5 3 0 5 83 9 110
2022 Information technology 57 26 8 3 1 2 3 88 4 395
2022 Internal audit 34 40 18 2 6 0 0 74 8 30
2022 Evaluation 66 22 6 7 0 0 0 87 7 30
2022 Data sciences 52 35 10 0 1 0 2 89 1 80
2022 Policy 63 24 7 2 2 0 2 89 4 310
2022 Project management 58 23 12 4 1 0 1 82 5 275
2022 Other services to the public 25 30 19 7 10 4 5 60 19 220
2022 None of the above 33 24 18 5 12 2 6 62 18 515
2020 Client contact centre 35 31 15 8 4 2 5 71 13 145
2020 Federal regulators 36 23 20 11 6 1 3 62 18 100
2020 Compliance, inspection and enforcement 33 27 20 8 8 1 4 63 17 2250
2020 Communications or public affairs 58 19 13 2 5 0 4 80 7 105
2020 Access to information and privacy 47 18 17 2 4 2 10 74 7 55
2020 Security 32 26 20 7 9 1 4 62 17 625
2020 Science and technology 55 20 10 5 1 2 7 82 7 170
2020 Legal services 41 34 16 6 1 0 2 76 7 95
2020 Administration and operations 47 28 13 4 4 1 4 79 8 1075
2020 Human resources 52 27 12 3 2 1 4 83 4 570
2020 Financial management 55 24 10 6 1 0 3 82 8 275
2020 Procurement 44 35 17 0 2 2 0 80 2 45
2020 Real property 63 20 8 6 2 0 0 83 9 85
2020 Material management 46 19 19 3 0 9 3 74 4 35
2020 Information management 57 25 8 3 5 0 3 84 8 95
2020 Information technology 59 23 10 3 2 1 2 84 5 510
2020 Internal audit 38 50 4 2 3 0 2 90 6 35
2020 Evaluation 42 38 0 10 5 0 5 85 15 20
2020 Data sciences 64 26 9 0 0 0 1 91 0 65
2020 Policy 63 21 8 5 2 0 0 85 7 345
2020 Project management 65 22 7 3 0 0 3 90 3 265
2020 Other services to the public 33 20 26 8 7 2 3 57 16 230
2020 None of the above 39 21 17 8 7 2 6 65 16 615
2019 Client contact centre 36 29 19 7 5 1 2 68 12 145
2019 Federal regulators 39 31 12 8 10 0 0 70 18 80
2019 Compliance, inspection and enforcement 27 28 21 9 9 1 4 58 19 2060
2019 Communications or public affairs 53 20 14 8 1 1 3 76 10 90
2019 Access to information and privacy 35 24 17 4 8 3 8 67 13 60
2019 Security 32 28 19 8 7 1 6 64 16 755
2019 Science and technology 46 30 12 6 1 3 3 81 6 120
2019 Legal services 38 30 8 13 7 3 1 71 20 75
2019 Administration and operations 39 29 17 7 5 1 3 70 12 975
2019 Human resources 47 24 15 4 3 3 4 77 7 485
2019 Financial management 48 26 12 4 5 1 4 77 10 230
2019 Procurement 30 36 19 10 2 0 4 69 12 50
2019 Real property 56 25 12 3 3 0 1 81 7 85
2019 Material management 31 40 18 0 7 0 3 74 7 35
2019 Information management 42 30 15 4 6 0 2 73 11 80
2019 Information technology 51 27 15 2 3 0 1 80 5 415
2019 Internal audit 56 14 22 5 2 0 0 71 7 30
2019 Data sciences 53 38 3 3 3 0 0 90 6 55
2019 Policy 56 25 8 5 5 0 0 82 10 245
2019 Project management 61 22 9 5 1 1 2 85 6 185
2019 Other services to the public 26 24 29 8 6 2 6 54 14 225
2019 None of the above 31 28 17 9 9 2 4 63 19 590

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 29 12 6 12 0 1 69 19 175
2024 Health care practitioners 23 51 11 0 7 0 9 81 7 10
2024 Intelligence analysts 42 32 9 9 6 0 1 75 16 290
2024 Federal regulators 28 36 17 10 7 0 2 65 17 55
2024 Compliance, inspection and enforcement 29 31 14 11 14 0 1 61 25 1635
2024 Communications or public affairs 40 36 7 6 8 0 3 78 14 65
2024 Access to information and privacy 53 21 15 12 0 0 0 73 12 40
2024 Security 29 29 13 11 16 1 1 59 28 495
2024 Science and technology 45 34 7 4 8 1 1 80 13 120
2024 Legal services 42 28 10 8 7 4 0 73 16 75
2024 Administration and operations 41 32 11 8 7 0 1 75 15 895
2024 Human resources 46 32 8 8 4 0 1 79 12 525
2024 Financial management 41 31 13 7 4 4 1 75 12 190
2024 Procurement 45 28 3 15 9 0 0 73 24 45
2024 Real property 53 27 7 6 5 1 0 81 11 65
2024 Material management 37 32 14 17 0 0 0 69 17 30
2024 Information management 43 25 17 10 5 0 0 69 15 105
2024 Information technology 52 27 9 7 4 1 0 80 11 400
2024 Internal audit 65 29 3 0 3 0 0 94 3 30
2024 Evaluation 37 36 12 6 5 0 4 76 11 30
2024 Data sciences 57 21 9 8 4 0 0 78 12 85
2024 Policy 45 26 8 11 10 0 0 71 20 300
2024 Project management 50 26 8 9 6 0 0 77 15 220
2024 Other services to the public 24 32 16 15 12 0 1 56 28 220
2024 None of the above 35 25 13 9 17 1 0 61 26 475
2022 Client contact centre 36 29 17 10 7 1 1 66 17 155
2022 Federal regulators 47 26 14 7 5 0 1 73 12 90
2022 Compliance, inspection and enforcement 30 30 13 12 14 0 1 60 26 1945
2022 Communications or public affairs 39 38 8 9 7 0 0 77 15 105
2022 Access to information and privacy 46 37 5 4 7 0 0 83 11 55
2022 Security 28 30 16 10 14 0 2 59 24 630
2022 Science and technology 48 31 10 5 3 1 1 81 9 145
2022 Legal services 38 40 7 8 6 0 1 79 14 95
2022 Administration and operations 41 31 12 10 5 0 1 73 15 925
2022 Human resources 50 28 9 6 6 0 1 79 12 550
2022 Financial management 52 32 8 5 2 1 0 84 8 250
2022 Procurement 46 31 14 8 0 0 0 78 8 50
2022 Real property 62 25 9 4 1 0 0 86 5 85
2022 Material management 43 44 4 2 6 0 2 89 8 30
2022 Information management 49 29 9 6 4 1 1 80 10 105
2022 Information technology 54 29 9 4 2 1 0 84 7 395
2022 Internal audit 51 13 10 23 3 0 0 64 26 30
2022 Evaluation 65 19 8 7 0 0 0 85 7 30
2022 Data sciences 52 27 10 7 3 0 0 80 10 80
2022 Policy 50 30 7 10 4 0 0 80 13 310
2022 Project management 51 25 11 7 5 0 0 76 12 275
2022 Other services to the public 30 31 15 8 15 1 0 61 23 220
2022 None of the above 32 29 16 9 13 1 1 62 22 510
2020 Client contact centre 39 29 13 12 6 0 1 68 19 145
2020 Federal regulators 32 27 20 12 7 1 0 60 20 100
2020 Compliance, inspection and enforcement 32 34 13 10 10 0 0 67 20 2250
2020 Communications or public affairs 55 30 4 5 6 0 1 85 11 105
2020 Access to information and privacy 56 30 7 6 2 0 0 86 7 55
2020 Security 39 28 13 9 9 1 1 68 18 630
2020 Science and technology 56 24 11 3 4 0 2 81 8 170
2020 Legal services 35 29 13 15 5 1 1 66 21 95
2020 Administration and operations 46 30 10 7 5 1 1 77 12 1080
2020 Human resources 54 31 6 5 2 0 2 86 8 570
2020 Financial management 60 26 6 6 2 0 0 86 8 275
2020 Procurement 52 14 17 8 5 4 0 68 14 45
2020 Real property 52 24 12 6 6 0 0 75 12 85
2020 Material management 44 30 23 3 0 0 0 74 3 35
2020 Information management 51 30 7 6 5 0 1 82 11 95
2020 Information technology 53 26 10 5 5 1 0 81 9 510
2020 Internal audit 58 34 2 2 3 0 0 92 6 35
2020 Evaluation 72 5 10 9 5 0 0 76 14 20
2020 Data sciences 54 38 2 1 4 0 1 93 5 65
2020 Policy 57 26 7 4 6 1 0 84 10 345
2020 Project management 58 27 6 6 2 0 0 85 8 260
2020 Other services to the public 33 28 17 10 11 2 0 62 21 230
2020 None of the above 40 28 13 9 9 0 1 69 18 615
2019 Client contact centre 37 33 13 9 7 1 0 71 17 140
2019 Federal regulators 32 32 13 15 7 0 0 64 23 80
2019 Compliance, inspection and enforcement 28 32 16 12 12 0 0 60 24 2045
2019 Communications or public affairs 52 27 7 8 7 0 0 79 15 90
2019 Access to information and privacy 43 33 10 9 5 0 0 76 14 60
2019 Security 33 30 15 13 8 0 1 63 22 750
2019 Science and technology 50 26 14 5 3 1 1 78 8 120
2019 Legal services 32 36 9 12 11 0 0 68 22 75
2019 Administration and operations 38 34 12 8 7 0 0 73 15 970
2019 Human resources 52 27 8 7 5 0 1 80 11 480
2019 Financial management 47 31 9 7 5 1 1 79 12 230
2019 Procurement 29 35 9 15 11 0 0 65 26 50
2019 Real property 43 38 9 6 3 0 0 81 10 85
2019 Material management 35 40 12 13 0 0 0 75 13 35
2019 Information management 48 20 14 5 11 1 0 69 17 80
2019 Information technology 42 33 12 8 5 0 0 75 13 415
2019 Internal audit 63 19 10 2 2 2 0 85 5 30
2019 Data sciences 60 16 10 10 1 2 0 78 12 55
2019 Policy 40 27 13 15 5 0 0 67 20 245
2019 Project management 37 36 11 13 2 0 1 74 15 180
2019 Other services to the public 29 30 15 12 10 2 3 61 23 225
2019 None of the above 28 32 15 13 10 1 1 62 23 580

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 30 10 6 10 2 0 74 16 175
2024 Health care practitioners 31 57 5 0 7 0 0 88 7 10
2024 Intelligence analysts 49 26 10 7 8 0 0 75 15 290
2024 Federal regulators 40 31 11 1 16 0 0 71 17 55
2024 Compliance, inspection and enforcement 31 28 15 11 15 0 0 59 26 1640
2024 Communications or public affairs 35 26 14 13 12 0 0 61 25 65
2024 Access to information and privacy 49 33 9 3 5 2 0 83 8 40
2024 Security 31 26 18 10 15 1 0 57 25 495
2024 Science and technology 54 24 9 8 4 0 1 78 13 120
2024 Legal services 57 22 12 0 9 0 0 79 9 75
2024 Administration and operations 50 27 11 5 6 1 0 78 11 900
2024 Human resources 54 25 8 7 5 0 0 79 12 525
2024 Financial management 51 30 7 6 4 2 0 83 10 190
2024 Procurement 39 27 13 11 9 0 0 66 20 45
2024 Real property 62 26 4 4 4 0 0 88 8 70
2024 Material management 42 42 12 0 4 0 0 84 4 30
2024 Information management 47 23 9 15 6 0 0 70 21 105
2024 Information technology 56 26 7 6 5 0 0 82 11 400
2024 Internal audit 61 26 2 8 3 0 0 87 11 30
2024 Evaluation 41 36 6 14 2 0 0 77 17 30
2024 Data sciences 61 26 4 4 5 0 0 87 9 85
2024 Policy 47 23 10 11 9 0 0 69 20 305
2024 Project management 58 22 8 6 6 0 0 80 12 220
2024 Other services to the public 34 25 16 11 14 1 0 59 25 220
2024 None of the above 36 26 12 9 15 1 1 63 25 480
2022 Client contact centre 42 29 13 7 7 1 1 73 15 160
2022 Federal regulators 49 35 4 6 6 0 0 85 12 90
2022 Compliance, inspection and enforcement 34 28 15 10 13 0 0 62 23 1955
2022 Communications or public affairs 52 23 9 6 10 0 0 75 16 105
2022 Access to information and privacy 58 27 1 12 3 0 0 84 14 55
2022 Security 32 30 16 10 12 0 0 62 22 630
2022 Science and technology 55 24 6 8 6 0 1 80 14 145
2022 Legal services 47 27 8 11 7 0 0 75 18 95
2022 Administration and operations 48 27 13 6 5 0 0 75 12 930
2022 Human resources 55 26 9 6 4 1 0 81 10 550
2022 Financial management 63 20 6 7 5 0 0 83 12 250
2022 Procurement 66 23 6 5 0 0 0 90 5 50
2022 Real property 68 14 7 7 4 0 0 82 11 85
2022 Material management 59 18 6 6 12 0 0 76 18 30
2022 Information management 57 27 5 6 5 0 0 84 11 110
2022 Information technology 60 27 8 3 2 1 0 87 5 395
2022 Internal audit 50 39 6 0 5 0 0 90 5 30
2022 Evaluation 53 34 9 3 0 0 0 88 3 30
2022 Data sciences 57 24 12 4 2 0 0 81 7 80
2022 Policy 58 24 8 6 4 0 0 82 10 310
2022 Project management 62 23 6 5 4 0 0 85 9 275
2022 Other services to the public 38 24 16 9 13 0 0 63 22 220
2022 None of the above 37 26 15 8 13 0 1 64 21 515
2020 Client contact centre 45 27 12 7 8 0 1 73 15 145
2020 Federal regulators 39 27 15 8 10 0 2 68 18 100
2020 Compliance, inspection and enforcement 36 29 13 10 10 0 1 66 21 2250
2020 Communications or public affairs 61 18 7 9 5 0 0 79 14 105
2020 Access to information and privacy 60 20 7 6 2 2 4 85 8 55
2020 Security 41 26 14 8 10 0 1 67 19 630
2020 Science and technology 63 23 5 3 6 1 0 87 9 170
2020 Legal services 49 25 9 14 2 0 1 75 16 95
2020 Administration and operations 57 24 9 4 5 0 0 81 9 1080
2020 Human resources 61 24 7 4 3 0 1 86 7 575
2020 Financial management 68 20 7 3 3 0 0 88 6 275
2020 Procurement 55 28 8 4 5 0 0 83 9 45
2020 Real property 53 30 11 2 3 0 1 84 5 85
2020 Material management 52 22 11 6 9 0 0 74 16 35
2020 Information management 63 23 5 4 4 1 0 87 8 95
2020 Information technology 63 24 6 3 3 0 0 87 6 515
2020 Internal audit 74 17 0 5 0 3 0 94 6 35
2020 Evaluation 68 14 0 18 0 0 0 82 18 20
2020 Data sciences 61 29 3 4 2 0 0 90 6 65
2020 Policy 58 25 7 5 5 0 0 83 10 340
2020 Project management 72 20 3 4 1 0 0 92 5 265
2020 Other services to the public 38 27 15 10 9 0 1 66 19 230
2020 None of the above 48 22 10 8 9 1 3 73 17 615
2019 Client contact centre 41 32 12 9 5 1 0 74 14 145
2019 Federal regulators 37 26 13 11 11 1 0 64 23 80
2019 Compliance, inspection and enforcement 29 32 14 12 12 0 0 61 25 2060
2019 Communications or public affairs 52 24 8 10 7 0 0 75 16 90
2019 Access to information and privacy 54 31 7 4 5 0 0 85 9 60
2019 Security 38 26 17 9 10 0 0 64 19 755
2019 Science and technology 57 23 11 5 3 1 1 81 8 120
2019 Legal services 35 26 20 12 8 0 0 61 20 75
2019 Administration and operations 48 30 10 7 5 0 0 77 12 975
2019 Human resources 56 23 11 7 4 0 0 79 10 480
2019 Financial management 55 24 9 7 6 0 0 79 12 230
2019 Procurement 36 32 15 10 7 0 0 67 18 50
2019 Real property 51 25 12 8 3 0 1 77 11 85
2019 Material management 45 27 17 5 7 0 0 71 11 35
2019 Information management 47 30 9 5 9 0 0 78 13 80
2019 Information technology 51 28 10 8 2 0 0 80 10 415
2019 Internal audit 61 24 2 12 0 0 0 85 12 30
2019 Data sciences 67 25 3 2 3 0 0 92 5 55
2019 Policy 46 27 10 9 7 0 0 74 16 245
2019 Project management 52 26 13 4 4 1 0 79 8 185
2019 Other services to the public 31 30 16 11 12 0 0 62 22 225
2019 None of the above 34 28 15 10 10 1 1 63 21 590

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 24 11 13 15 9 0 56 32 175
2024 Health care practitioners 51 12 21 6 11 0 0 62 16 10
2024 Intelligence analysts 23 22 14 11 23 8 0 48 37 290
2024 Federal regulators 19 22 10 8 38 3 0 42 48 55
2024 Compliance, inspection and enforcement 10 18 12 17 37 6 0 30 57 1640
2024 Communications or public affairs 13 25 16 13 31 3 0 39 45 65
2024 Access to information and privacy 44 25 12 11 7 2 0 70 18 40
2024 Security 15 17 16 14 35 4 0 33 51 495
2024 Science and technology 27 29 10 12 14 8 1 61 29 120
2024 Legal services 29 21 21 4 20 5 1 53 25 75
2024 Administration and operations 27 26 15 10 15 7 0 57 28 895
2024 Human resources 25 27 15 15 12 5 0 55 29 525
2024 Financial management 28 28 18 10 9 6 0 59 21 190
2024 Procurement 26 32 22 14 6 0 0 58 20 45
2024 Real property 39 26 10 16 6 4 0 67 23 70
2024 Material management 43 36 10 3 4 5 0 83 7 30
2024 Information management 26 20 14 17 14 8 0 51 34 105
2024 Information technology 34 19 17 9 14 7 0 58 24 400
2024 Internal audit 49 20 7 8 15 0 0 69 23 30
2024 Evaluation 26 34 7 8 13 11 0 68 24 30
2024 Data sciences 27 30 15 17 8 4 0 59 26 85
2024 Policy 19 22 13 18 20 8 0 44 42 305
2024 Project management 18 31 17 14 17 3 0 51 32 220
2024 Other services to the public 14 25 12 14 32 2 0 40 48 220
2024 None of the above 16 21 15 14 30 5 0 39 46 480
2022 Client contact centre 25 25 16 9 14 10 0 56 26 160
2022 Federal regulators 33 20 12 15 18 2 0 54 34 90
2022 Compliance, inspection and enforcement 12 20 16 15 31 6 0 33 49 1955
2022 Communications or public affairs 29 25 18 12 8 8 0 59 21 105
2022 Access to information and privacy 31 33 8 5 11 13 0 73 18 55
2022 Security 15 21 15 13 29 7 0 40 45 630
2022 Science and technology 28 24 18 7 8 11 3 61 18 145
2022 Legal services 19 20 11 20 20 9 0 43 45 95
2022 Administration and operations 31 30 14 10 10 5 0 65 21 930
2022 Human resources 32 29 15 9 5 10 0 68 16 550
2022 Financial management 39 30 14 7 5 6 0 73 12 250
2022 Procurement 42 24 15 12 5 3 0 68 17 50
2022 Real property 49 33 7 3 3 4 0 86 7 85
2022 Material management 41 43 8 2 6 0 0 84 8 30
2022 Information management 34 36 9 4 8 8 0 76 14 110
2022 Information technology 38 27 12 7 7 9 1 72 15 395
2022 Internal audit 39 44 7 3 3 5 0 86 6 30
2022 Evaluation 37 16 22 6 6 13 0 60 14 30
2022 Data sciences 45 25 11 9 4 7 0 74 14 80
2022 Policy 26 29 20 13 7 5 1 58 21 310
2022 Project management 36 24 12 12 10 6 0 64 24 275
2022 Other services to the public 19 18 16 14 26 6 1 40 43 220
2022 None of the above 14 18 17 15 29 8 1 34 47 515
2020 Client contact centre 24 29 19 11 11 6 0 56 24 145
2020 Federal regulators 20 23 11 19 23 5 0 45 44 100
2020 Compliance, inspection and enforcement 16 24 18 15 21 7 0 43 38 2255
2020 Communications or public affairs 32 35 10 7 6 9 1 75 14 105
2020 Access to information and privacy 48 29 10 7 4 2 0 79 11 55
2020 Security 22 22 17 14 18 6 0 48 34 630
2020 Science and technology 41 26 14 5 2 12 0 76 8 170
2020 Legal services 18 27 19 15 10 11 0 51 28 95
2020 Administration and operations 35 30 14 8 7 6 0 70 15 1080
2020 Human resources 36 30 16 6 3 7 1 72 10 570
2020 Financial management 47 31 9 4 2 7 0 84 7 275
2020 Procurement 42 20 15 14 6 4 0 64 21 45
2020 Real property 39 32 14 6 4 4 0 74 11 85
2020 Material management 46 23 16 6 6 3 0 71 12 35
2020 Information management 50 28 10 4 3 5 1 82 8 90
2020 Information technology 39 27 14 7 6 6 1 71 14 510
2020 Internal audit 55 31 6 2 0 4 2 92 2 35
2020 Evaluation 31 32 13 14 0 10 0 70 15 20
2020 Data sciences 47 31 5 6 1 11 0 87 8 65
2020 Policy 33 32 14 8 5 8 0 70 14 345
2020 Project management 44 30 13 5 3 5 0 77 9 265
2020 Other services to the public 23 22 18 12 20 5 0 47 34 230
2020 None of the above 26 22 16 11 17 8 0 52 31 615
2019 Client contact centre 24 30 22 9 6 8 0 60 16 145
2019 Federal regulators 22 27 17 15 18 1 0 49 34 80
2019 Compliance, inspection and enforcement 14 23 19 17 22 5 0 39 41 2060
2019 Communications or public affairs 33 30 14 10 6 7 0 68 18 90
2019 Access to information and privacy 29 36 12 8 10 4 0 68 19 60
2019 Security 20 28 16 15 16 5 1 50 33 755
2019 Science and technology 34 26 15 9 9 7 0 65 20 120
2019 Legal services 14 19 25 20 14 8 0 36 37 75
2019 Administration and operations 29 32 16 9 8 5 0 65 19 970
2019 Human resources 30 33 14 8 6 9 0 69 16 485
2019 Financial management 34 37 14 5 5 5 0 75 10 230
2019 Procurement 20 35 19 12 11 2 0 57 24 50
2019 Real property 32 33 17 10 4 4 0 68 15 85
2019 Material management 23 25 26 6 10 10 0 54 18 35
2019 Information management 33 30 17 10 7 4 0 65 17 80
2019 Information technology 27 29 21 11 7 5 0 59 19 415
2019 Internal audit 45 34 12 0 5 5 0 83 5 30
2019 Data sciences 45 25 11 6 10 4 0 73 16 55
2019 Policy 21 32 15 13 12 8 0 57 26 245
2019 Project management 26 34 16 10 9 5 0 63 20 185
2019 Other services to the public 18 22 21 13 20 6 0 43 35 225
2019 None of the above 19 27 16 13 21 4 0 47 36 590

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 30 11 15 16 3 0 56 33 175
2024 Health care practitioners 45 17 5 17 16 0 0 62 33 10
2024 Intelligence analysts 15 19 15 15 33 3 0 35 50 290
2024 Federal regulators 19 17 14 15 34 1 0 36 49 55
2024 Compliance, inspection and enforcement 8 14 12 18 47 1 0 23 65 1640
2024 Communications or public affairs 9 25 14 13 38 0 0 34 52 65
2024 Access to information and privacy 42 29 12 4 14 0 0 71 18 40
2024 Security 12 13 16 15 43 2 0 26 58 495
2024 Science and technology 18 29 14 19 18 1 0 48 38 120
2024 Legal services 23 26 11 11 29 0 0 49 40 75
2024 Administration and operations 25 23 15 13 21 3 0 49 36 900
2024 Human resources 20 24 16 19 17 3 0 46 37 525
2024 Financial management 22 28 16 18 14 3 0 51 32 190
2024 Procurement 19 24 30 17 10 0 0 43 27 45
2024 Real property 34 17 19 16 15 0 0 51 31 70
2024 Material management 33 32 26 3 4 2 0 66 7 30
2024 Information management 21 19 16 27 17 0 0 40 44 105
2024 Information technology 24 20 19 13 20 3 0 46 34 400
2024 Internal audit 44 20 13 11 11 0 0 64 22 30
2024 Evaluation 20 27 18 13 20 2 0 48 33 30
2024 Data sciences 23 23 12 26 14 2 0 47 41 85
2024 Policy 16 20 11 23 27 2 0 37 51 305
2024 Project management 16 26 19 18 21 1 0 42 40 220
2024 Other services to the public 11 23 12 15 38 1 0 34 55 220
2024 None of the above 11 18 12 14 42 3 0 30 57 480
2022 Client contact centre 24 22 15 9 25 5 0 48 36 160
2022 Federal regulators 23 27 6 15 29 1 0 50 44 90
2022 Compliance, inspection and enforcement 8 16 14 19 41 1 0 24 61 1955
2022 Communications or public affairs 17 32 19 20 12 0 0 49 31 105
2022 Access to information and privacy 27 37 9 9 11 8 0 69 22 55
2022 Security 10 18 16 16 37 2 0 29 55 630
2022 Science and technology 23 29 19 13 14 2 1 53 27 145
2022 Legal services 14 17 15 21 29 4 0 32 53 95
2022 Administration and operations 26 30 16 13 13 2 0 57 27 930
2022 Human resources 25 32 18 13 10 3 0 58 23 550
2022 Financial management 37 31 12 11 7 2 0 70 18 245
2022 Procurement 32 21 21 14 11 0 0 54 25 50
2022 Real property 47 28 14 5 3 4 0 78 8 85
2022 Material management 27 38 21 8 6 0 0 65 14 30
2022 Information management 28 33 10 14 9 7 0 65 24 110
2022 Information technology 31 25 16 9 15 4 0 58 25 395
2022 Internal audit 41 39 6 0 11 2 0 82 11 30
2022 Evaluation 33 30 17 14 6 0 0 63 21 30
2022 Data sciences 31 26 14 14 13 1 0 58 27 80
2022 Policy 21 28 19 15 14 1 1 50 30 310
2022 Project management 26 26 11 20 16 1 0 53 36 275
2022 Other services to the public 19 14 15 16 33 3 0 34 50 220
2022 None of the above 12 16 17 19 34 1 1 29 54 515
2020 Client contact centre 18 34 20 12 14 2 0 53 27 145
2020 Federal regulators 15 21 12 14 35 3 0 37 51 100
2020 Compliance, inspection and enforcement 12 23 18 19 27 1 0 35 47 2250
2020 Communications or public affairs 31 33 15 11 9 0 1 64 20 105
2020 Access to information and privacy 45 27 16 8 4 0 0 72 12 55
2020 Security 18 24 13 20 23 2 0 43 44 630
2020 Science and technology 33 32 15 9 4 6 0 70 14 170
2020 Legal services 13 32 19 17 16 3 0 47 34 95
2020 Administration and operations 31 31 16 12 9 2 0 63 21 1075
2020 Human resources 30 37 16 8 5 3 0 69 14 570
2020 Financial management 45 31 15 5 2 2 0 78 7 275
2020 Procurement 38 17 18 17 10 0 0 55 27 45
2020 Real property 31 36 20 9 4 0 0 66 13 85
2020 Material management 41 27 16 14 3 0 0 67 17 35
2020 Information management 37 33 16 6 6 2 0 71 12 90
2020 Information technology 33 29 15 11 10 2 0 63 22 510
2020 Internal audit 34 20 38 6 0 0 2 56 6 35
2020 Evaluation 31 13 23 19 5 9 0 49 26 20
2020 Data sciences 47 33 11 4 4 1 0 81 8 65
2020 Policy 29 37 16 10 7 1 0 67 17 340
2020 Project management 34 36 16 8 4 1 0 71 13 265
2020 Other services to the public 17 23 18 20 20 2 0 40 41 230
2020 None of the above 23 22 15 14 23 3 0 46 39 615
2019 Client contact centre 22 30 23 11 10 3 0 54 22 145
2019 Federal regulators 13 23 20 19 25 0 0 36 43 80
2019 Compliance, inspection and enforcement 11 20 17 21 30 2 0 31 52 2055
2019 Communications or public affairs 30 31 13 17 8 0 0 62 25 90
2019 Access to information and privacy 34 33 13 9 10 0 0 67 19 60
2019 Security 17 24 16 18 23 1 0 42 42 750
2019 Science and technology 28 27 18 14 9 4 0 57 24 120
2019 Legal services 13 15 17 30 24 1 0 28 55 75
2019 Administration and operations 26 31 16 14 11 2 0 59 25 970
2019 Human resources 26 34 18 11 7 4 0 62 19 485
2019 Financial management 33 37 12 11 5 2 1 72 16 225
2019 Procurement 15 37 23 6 17 2 0 53 24 50
2019 Real property 29 37 17 9 8 0 0 66 17 85
2019 Material management 20 19 32 11 8 10 0 43 22 35
2019 Information management 25 26 24 11 13 1 0 52 24 75
2019 Information technology 25 25 18 15 15 2 0 51 30 415
2019 Internal audit 35 39 12 9 2 2 0 76 12 30
2019 Data sciences 34 29 13 14 9 1 0 64 23 55
2019 Policy 18 28 15 23 13 2 0 47 38 245
2019 Project management 18 31 19 16 14 2 0 50 31 185
2019 Other services to the public 15 21 20 16 23 4 0 38 41 225
2019 None of the above 15 24 15 17 27 2 0 39 45 590

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 21 19 15 19 9 0 42 38 175
2024 Health care practitioners 45 11 5 17 16 6 0 59 35 10
2024 Intelligence analysts 12 15 13 21 33 5 0 29 57 290
2024 Federal regulators 7 24 15 16 36 1 0 32 53 55
2024 Compliance, inspection and enforcement 6 12 12 19 48 3 0 19 69 1635
2024 Communications or public affairs 9 22 11 22 34 1 0 32 57 65
2024 Access to information and privacy 37 25 12 10 14 0 2 64 24 40
2024 Security 9 12 15 16 44 3 0 22 62 495
2024 Science and technology 12 17 23 23 20 5 0 31 46 120
2024 Legal services 14 16 17 21 29 2 0 31 51 75
2024 Administration and operations 19 22 17 15 23 4 0 43 39 900
2024 Human resources 16 21 17 24 20 3 0 37 45 525
2024 Financial management 17 23 18 19 19 4 0 42 39 190
2024 Procurement 17 19 26 24 14 0 0 37 38 45
2024 Real property 27 19 20 18 15 1 0 46 34 70
2024 Material management 32 23 18 21 4 2 0 57 25 30
2024 Information management 14 21 20 20 22 1 1 36 43 105
2024 Information technology 20 17 19 15 24 6 0 39 41 400
2024 Internal audit 17 27 10 11 17 18 0 54 34 30
2024 Evaluation 7 33 30 16 11 2 0 41 28 30
2024 Data sciences 20 15 19 26 19 2 0 35 46 85
2024 Policy 11 16 13 27 29 2 0 28 58 305
2024 Project management 9 25 17 21 26 2 0 35 48 220
2024 Other services to the public 9 15 15 13 43 4 0 25 59 220
2024 None of the above 9 12 14 19 41 4 0 23 63 480
2022 Client contact centre 19 23 14 13 25 6 0 45 40 160
2022 Federal regulators 15 22 15 15 31 1 0 38 47 90
2022 Compliance, inspection and enforcement 6 11 15 21 44 2 0 18 66 1950
2022 Communications or public affairs 13 26 21 24 14 2 0 40 39 105
2022 Access to information and privacy 24 32 16 9 7 11 0 63 19 55
2022 Security 9 13 13 20 40 5 1 23 63 630
2022 Science and technology 17 28 18 18 13 5 1 48 33 145
2022 Legal services 8 20 14 20 34 4 0 30 56 95
2022 Administration and operations 20 26 18 16 15 5 0 49 32 930
2022 Human resources 20 26 18 19 11 5 0 48 32 550
2022 Financial management 29 25 19 14 9 4 0 56 24 245
2022 Procurement 24 23 18 23 11 0 0 47 34 50
2022 Real property 42 27 15 6 4 4 0 73 11 85
2022 Material management 30 18 43 4 6 0 0 48 10 30
2022 Information management 21 30 12 13 11 13 0 59 27 110
2022 Information technology 21 23 18 14 17 6 0 47 33 395
2022 Internal audit 39 26 13 5 11 6 0 69 17 30
2022 Evaluation 22 31 18 14 6 9 0 58 22 30
2022 Data sciences 28 30 11 14 16 2 0 58 31 80
2022 Policy 13 24 20 21 18 3 1 39 40 310
2022 Project management 20 22 15 22 17 4 0 44 41 275
2022 Other services to the public 13 14 11 15 40 7 0 29 59 220
2022 None of the above 10 13 16 21 37 2 1 24 60 515
2020 Client contact centre 15 27 19 19 15 6 0 44 35 145
2020 Federal regulators 14 17 10 19 37 3 0 32 58 100
2020 Compliance, inspection and enforcement 8 19 19 22 30 3 0 28 53 2250
2020 Communications or public affairs 22 25 16 22 12 2 1 49 35 100
2020 Access to information and privacy 42 27 12 10 6 3 0 71 17 55
2020 Security 14 22 15 22 25 3 0 37 48 630
2020 Science and technology 25 31 16 13 5 11 0 62 20 170
2020 Legal services 12 19 17 29 17 7 0 33 49 95
2020 Administration and operations 23 30 18 15 10 4 0 55 26 1075
2020 Human resources 22 35 19 13 6 5 0 60 20 565
2020 Financial management 33 32 18 10 2 5 0 68 13 275
2020 Procurement 31 15 23 16 12 3 0 46 30 45
2020 Real property 23 30 23 16 5 2 0 55 21 85
2020 Material management 39 32 17 3 6 3 0 73 9 35
2020 Information management 30 34 19 5 8 4 0 67 13 90
2020 Information technology 26 28 18 12 11 4 0 57 24 510
2020 Internal audit 26 44 19 10 0 0 2 71 10 35
2020 Evaluation 31 5 27 19 9 9 0 40 31 20
2020 Data sciences 31 30 13 12 4 10 0 68 17 65
2020 Policy 20 32 20 17 7 3 0 55 24 345
2020 Project management 20 44 12 13 7 4 0 67 20 265
2020 Other services to the public 13 16 20 24 23 4 0 31 48 230
2020 None of the above 16 22 15 19 24 4 0 39 45 615
2019 Client contact centre 17 23 24 15 12 9 0 44 29 145
2019 Federal regulators 8 15 19 29 27 1 0 24 57 80
2019 Compliance, inspection and enforcement 7 16 17 24 33 3 0 24 58 2055
2019 Communications or public affairs 19 28 16 22 15 0 0 47 37 90
2019 Access to information and privacy 26 26 19 12 13 4 0 54 26 60
2019 Security 14 20 17 23 25 2 0 34 48 750
2019 Science and technology 18 28 19 14 11 10 0 51 28 120
2019 Legal services 9 18 17 24 30 3 0 27 55 75
2019 Administration and operations 18 27 20 17 13 4 0 48 31 975
2019 Human resources 18 34 17 17 8 6 0 55 27 485
2019 Financial management 25 35 17 14 5 6 0 63 19 225
2019 Procurement 10 27 28 19 14 2 0 38 34 50
2019 Real property 21 30 26 13 10 1 0 52 22 85
2019 Material management 17 17 34 13 7 10 3 39 23 35
2019 Information management 17 21 32 18 6 6 0 41 25 80
2019 Information technology 17 23 20 18 18 3 0 42 38 410
2019 Internal audit 26 39 17 9 2 7 0 69 13 30
2019 Data sciences 23 27 15 17 9 9 0 55 28 55
2019 Policy 12 25 16 25 18 3 0 38 45 245
2019 Project management 14 25 21 22 16 1 0 40 39 185
2019 Other services to the public 13 16 21 19 26 4 1 31 47 225
2019 None of the above 10 16 19 19 31 4 0 27 52 585

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 27 17 12 17 7 0 50 31 175
2024 Health care practitioners 45 11 11 16 11 6 0 59 29 10
2024 Intelligence analysts 16 17 16 20 30 2 0 33 50 290
2024 Federal regulators 13 29 9 19 28 2 0 43 48 55
2024 Compliance, inspection and enforcement 7 15 12 19 45 2 0 22 65 1640
2024 Communications or public affairs 9 29 14 17 31 0 0 38 47 65
2024 Access to information and privacy 28 25 17 13 16 0 0 54 29 40
2024 Security 10 14 17 19 39 2 0 24 59 495
2024 Science and technology 15 22 21 19 20 2 0 38 40 120
2024 Legal services 20 19 6 23 30 1 0 40 54 75
2024 Administration and operations 18 27 15 16 22 2 0 46 39 900
2024 Human resources 15 25 18 20 19 4 0 41 41 525
2024 Financial management 17 26 17 15 23 3 0 44 39 190
2024 Procurement 7 25 13 20 32 3 0 34 53 45
2024 Real property 14 34 12 24 15 1 0 49 40 70
2024 Material management 39 26 14 17 4 0 0 65 20 30
2024 Information management 15 17 17 22 28 1 0 32 50 105
2024 Information technology 20 23 17 12 24 4 0 46 37 400
2024 Internal audit 40 22 8 14 17 0 0 62 30 30
2024 Evaluation 23 17 24 13 22 2 0 40 36 30
2024 Data sciences 16 22 14 30 16 1 0 39 47 85
2024 Policy 11 15 13 25 34 2 0 26 60 305
2024 Project management 11 26 14 26 21 1 0 37 48 220
2024 Other services to the public 10 19 15 15 38 4 0 30 55 220
2024 None of the above 7 17 15 18 40 3 1 25 60 480
2022 Client contact centre 20 31 19 9 18 3 0 52 28 160
2022 Federal regulators 16 25 11 21 27 1 0 41 48 90
2022 Compliance, inspection and enforcement 7 17 13 20 42 2 0 24 63 1955
2022 Communications or public affairs 17 24 20 24 14 0 0 42 39 105
2022 Access to information and privacy 20 30 18 9 14 10 0 55 25 55
2022 Security 9 17 14 18 38 3 1 27 58 630
2022 Science and technology 19 33 17 15 14 2 1 53 29 145
2022 Legal services 11 26 12 14 35 2 0 38 50 95
2022 Administration and operations 20 28 15 18 16 3 0 49 35 930
2022 Human resources 21 28 17 18 13 2 0 51 32 550
2022 Financial management 35 28 12 17 7 1 0 64 24 250
2022 Procurement 22 34 19 7 17 1 0 56 24 50
2022 Real property 38 30 14 10 3 4 0 71 14 85
2022 Material management 26 24 31 12 7 0 0 50 19 30
2022 Information management 20 33 16 15 12 4 0 55 28 110
2022 Information technology 21 30 14 16 16 3 0 53 33 395
2022 Internal audit 37 31 12 12 9 0 0 68 20 30
2022 Evaluation 21 28 21 21 9 0 0 49 30 30
2022 Data sciences 24 18 21 17 18 2 0 43 35 80
2022 Policy 12 22 15 27 21 2 1 36 49 310
2022 Project management 19 25 15 19 20 1 0 45 40 275
2022 Other services to the public 11 18 12 16 41 2 0 30 58 220
2022 None of the above 10 12 17 21 37 2 1 23 60 515
2020 Client contact centre 18 33 18 18 12 2 0 52 30 145
2020 Federal regulators 13 18 11 19 37 2 0 32 56 100
2020 Compliance, inspection and enforcement 9 23 17 21 28 2 0 32 51 2250
2020 Communications or public affairs 21 34 18 18 9 1 0 55 26 105
2020 Access to information and privacy 41 28 13 7 11 0 0 69 17 55
2020 Security 14 25 16 20 23 1 0 40 44 630
2020 Science and technology 27 32 19 9 7 6 0 63 18 170
2020 Legal services 11 29 11 28 18 3 0 41 47 95
2020 Administration and operations 21 33 16 17 10 2 0 56 28 1080
2020 Human resources 22 36 19 14 6 3 0 60 21 570
2020 Financial management 34 34 13 12 3 3 0 71 16 275
2020 Procurement 31 27 11 17 13 0 0 59 30 45
2020 Real property 23 37 21 10 8 1 0 60 19 85
2020 Material management 39 24 21 10 6 0 0 63 16 35
2020 Information management 31 33 17 14 2 3 0 66 16 95
2020 Information technology 27 31 15 11 13 3 0 60 24 515
2020 Internal audit 37 44 12 6 0 0 2 83 6 35
2020 Evaluation 22 31 23 23 0 0 0 54 23 20
2020 Data sciences 40 27 17 9 4 3 0 69 14 65
2020 Policy 17 35 16 21 10 2 0 52 32 345
2020 Project management 19 38 15 20 5 3 0 59 26 265
2020 Other services to the public 12 20 16 23 25 4 0 34 49 230
2020 None of the above 15 23 17 17 25 2 0 40 43 615
2019 Client contact centre 20 31 19 14 12 4 0 53 27 145
2019 Federal regulators 8 20 14 29 28 1 0 29 58 80
2019 Compliance, inspection and enforcement 7 20 16 21 34 2 0 28 56 2060
2019 Communications or public affairs 21 30 13 25 11 0 0 51 36 90
2019 Access to information and privacy 27 27 12 18 15 0 0 54 33 60
2019 Security 13 23 17 20 26 1 0 37 46 755
2019 Science and technology 19 31 17 12 14 5 2 54 28 120
2019 Legal services 7 13 21 26 32 1 0 20 59 75
2019 Administration and operations 17 29 16 19 15 3 0 48 36 975
2019 Human resources 17 29 21 19 12 2 0 47 32 480
2019 Financial management 24 31 17 15 9 4 0 58 24 230
2019 Procurement 10 24 19 21 25 2 0 35 46 50
2019 Real property 19 30 22 19 10 0 0 49 29 85
2019 Material management 20 23 24 12 11 10 0 48 26 35
2019 Information management 21 24 25 14 11 5 0 47 26 75
2019 Information technology 18 25 19 17 17 3 0 45 35 415
2019 Internal audit 28 36 14 17 0 5 0 67 18 30
2019 Data sciences 23 27 13 16 16 5 0 52 34 55
2019 Policy 8 23 18 27 21 2 0 32 50 245
2019 Project management 11 25 16 27 19 2 0 37 47 185
2019 Other services to the public 10 24 17 15 29 5 0 36 46 225
2019 None of the above 10 18 17 21 31 3 0 29 53 590
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 32 15 9 19 1 0 57 28 175
2024 Health care practitioners 62 11 6 0 21 0 0 73 21 10
2024 Intelligence analysts 31 36 9 12 10 1 0 68 23 290
2024 Federal regulators 12 33 22 15 18 0 0 44 33 55
2024 Compliance, inspection and enforcement 12 25 16 17 29 0 0 38 46 1640
2024 Communications or public affairs 29 20 14 23 14 0 0 49 37 65
2024 Access to information and privacy 38 36 6 12 9 0 0 73 20 40
2024 Security 14 22 17 19 27 0 1 36 47 495
2024 Science and technology 32 39 13 7 8 0 0 72 16 120
2024 Legal services 22 29 15 22 12 0 0 51 34 75
2024 Administration and operations 29 32 15 12 11 1 0 62 23 900
2024 Human resources 32 33 14 11 9 1 1 66 20 525
2024 Financial management 31 40 10 11 7 0 0 72 18 190
2024 Procurement 26 32 9 20 13 0 0 58 33 45
2024 Real property 35 35 18 5 7 0 0 70 12 70
2024 Material management 31 30 16 20 0 0 3 63 20 30
2024 Information management 33 20 22 11 14 0 0 53 25 105
2024 Information technology 36 31 14 11 9 0 0 66 20 400
2024 Internal audit 38 49 5 5 3 0 0 86 8 30
2024 Evaluation 13 30 10 33 14 0 0 43 47 30
2024 Data sciences 35 26 15 16 8 0 0 61 24 85
2024 Policy 25 31 15 16 14 0 0 56 29 305
2024 Project management 31 33 14 11 10 1 0 64 22 220
2024 Other services to the public 16 24 16 17 27 0 0 40 44 220
2024 None of the above 18 24 14 15 28 0 0 43 43 480
2022 Client contact centre 27 30 17 10 15 0 0 58 25 160
2022 Federal regulators 28 30 11 15 16 0 0 58 31 90
2022 Compliance, inspection and enforcement 15 24 16 16 29 0 0 39 45 1955
2022 Communications or public affairs 30 39 11 11 8 0 0 70 20 105
2022 Access to information and privacy 32 34 18 10 6 0 0 66 16 55
2022 Security 14 23 18 16 29 0 0 37 45 630
2022 Science and technology 41 29 12 11 6 0 1 71 17 145
2022 Legal services 24 26 15 12 23 0 0 50 35 95
2022 Administration and operations 29 35 13 11 10 0 0 65 21 930
2022 Human resources 40 31 12 9 9 0 0 70 18 550
2022 Financial management 36 36 13 9 7 0 0 72 15 250
2022 Procurement 28 50 8 10 3 0 0 78 14 50
2022 Real property 49 35 7 3 5 1 0 85 8 85
2022 Material management 37 31 15 13 3 0 0 69 17 30
2022 Information management 34 36 13 7 9 0 0 70 16 110
2022 Information technology 35 36 15 8 6 0 0 71 14 395
2022 Internal audit 58 24 5 8 5 0 0 82 13 30
2022 Evaluation 42 36 17 2 3 0 0 78 6 30
2022 Data sciences 45 32 14 8 1 0 0 76 9 80
2022 Policy 38 31 10 12 9 0 0 69 21 310
2022 Project management 34 37 10 11 8 0 0 72 19 275
2022 Other services to the public 24 19 15 15 25 0 0 44 41 220
2022 None of the above 20 22 14 17 26 0 0 43 43 515
2020 Client contact centre 28 31 21 11 8 0 1 59 19 145
2020 Federal regulators 15 35 16 19 16 0 0 50 35 100
2020 Compliance, inspection and enforcement 14 31 16 19 19 0 0 45 38 2250
2020 Communications or public affairs 34 35 8 12 11 0 0 69 23 105
2020 Access to information and privacy 46 27 18 7 2 0 0 74 8 55
2020 Security 20 29 14 19 17 0 1 50 36 625
2020 Science and technology 43 31 13 6 4 0 2 76 11 170
2020 Legal services 22 39 14 18 7 0 0 61 25 95
2020 Administration and operations 30 36 15 11 8 0 0 66 19 1080
2020 Human resources 39 33 15 8 5 0 0 72 13 570
2020 Financial management 46 28 12 10 4 0 0 74 14 275
2020 Procurement 38 27 14 8 13 0 0 65 21 40
2020 Real property 45 39 6 7 3 0 0 84 11 85
2020 Material management 41 25 22 6 6 0 0 66 12 35
2020 Information management 49 30 10 7 3 1 0 79 11 95
2020 Information technology 37 37 10 9 6 1 0 75 15 510
2020 Internal audit 45 29 13 14 0 0 0 74 14 35
2020 Evaluation 45 19 9 27 0 0 0 64 27 20
2020 Data sciences 50 38 4 3 4 0 1 89 7 65
2020 Policy 38 41 7 9 4 0 1 79 14 345
2020 Project management 43 35 11 10 0 0 0 79 11 265
2020 Other services to the public 24 23 19 18 16 0 0 47 34 230
2020 None of the above 26 30 13 12 17 0 0 57 30 615
2019 Client contact centre 25 31 20 12 12 0 0 56 24 145
2019 Federal regulators 24 32 11 19 15 0 0 55 34 80
2019 Compliance, inspection and enforcement 12 28 17 21 21 0 0 41 42 2060
2019 Communications or public affairs 33 35 10 12 9 0 0 68 22 90
2019 Access to information and privacy 24 40 17 12 7 0 0 64 19 60
2019 Security 17 32 17 18 17 0 0 48 35 755
2019 Science and technology 24 48 10 10 7 0 1 73 17 120
2019 Legal services 18 31 13 25 13 0 0 49 38 75
2019 Administration and operations 26 34 15 16 9 0 0 61 25 975
2019 Human resources 36 35 13 10 7 0 0 71 17 480
2019 Financial management 36 36 9 11 6 1 1 73 18 225
2019 Procurement 16 40 13 21 8 0 2 57 29 50
2019 Real property 33 37 18 4 8 0 0 70 12 85
2019 Material management 18 34 17 23 5 0 3 53 29 35
2019 Information management 21 40 18 11 10 0 0 61 22 80
2019 Information technology 30 35 15 11 7 0 0 66 19 415
2019 Internal audit 45 31 15 7 2 0 0 76 10 30
2019 Data sciences 36 46 7 4 7 0 0 82 12 55
2019 Policy 27 37 15 14 7 0 0 64 21 245
2019 Project management 33 37 11 12 8 0 0 69 19 185
2019 Other services to the public 17 25 19 18 21 0 0 42 39 225
2019 None of the above 17 31 14 18 20 0 0 49 37 590

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 44 10 9 4 0 2 77 13 175
2024 Health care practitioners 61 22 6 0 11 0 0 83 11 10
2024 Intelligence analysts 31 37 9 13 10 0 0 68 23 290
2024 Federal regulators 19 37 20 18 5 0 0 56 24 55
2024 Compliance, inspection and enforcement 19 37 16 16 11 0 0 56 28 1640
2024 Communications or public affairs 23 32 14 11 19 0 0 55 30 65
2024 Access to information and privacy 46 31 10 9 4 0 0 76 13 40
2024 Security 19 41 15 15 10 0 0 60 24 495
2024 Science and technology 36 39 9 10 4 0 1 75 15 120
2024 Legal services 32 41 10 4 12 0 0 74 17 75
2024 Administration and operations 34 38 10 10 8 0 0 72 18 900
2024 Human resources 38 39 10 7 5 0 0 78 12 525
2024 Financial management 29 48 7 11 4 0 0 77 16 190
2024 Procurement 19 54 11 8 8 0 0 73 16 45
2024 Real property 28 44 15 9 5 0 0 72 14 70
2024 Material management 39 43 18 0 0 0 0 82 0 30
2024 Information management 28 34 16 11 12 0 0 61 23 105
2024 Information technology 33 38 9 14 6 0 0 71 20 395
2024 Internal audit 52 39 3 3 3 0 0 91 6 30
2024 Evaluation 48 27 6 12 6 0 0 76 18 30
2024 Data sciences 30 39 11 15 5 0 0 70 20 85
2024 Policy 23 39 10 16 11 0 0 63 27 305
2024 Project management 27 38 7 18 9 0 0 66 27 220
2024 Other services to the public 21 43 11 14 10 1 0 65 24 220
2024 None of the above 21 33 15 15 16 0 0 54 31 480
2022 Client contact centre 29 39 18 10 4 0 0 68 14 155
2022 Federal regulators 33 39 11 10 7 0 0 71 17 90
2022 Compliance, inspection and enforcement 20 40 13 15 11 0 0 60 27 1955
2022 Communications or public affairs 24 47 12 10 7 0 0 72 17 105
2022 Access to information and privacy 40 40 11 5 4 0 0 80 10 55
2022 Security 19 41 16 15 10 0 0 60 25 630
2022 Science and technology 42 41 9 5 2 0 1 84 7 145
2022 Legal services 27 51 10 6 6 0 0 78 12 95
2022 Administration and operations 30 43 11 12 4 0 0 73 16 930
2022 Human resources 40 36 8 11 5 0 0 76 16 550
2022 Financial management 36 49 4 8 3 0 0 85 12 250
2022 Procurement 26 49 9 13 2 0 0 75 15 50
2022 Real property 45 35 10 9 1 1 0 80 10 85
2022 Material management 30 39 26 2 3 0 0 69 6 30
2022 Information management 25 52 11 7 5 0 0 77 12 110
2022 Information technology 32 43 10 9 6 0 0 75 15 395
2022 Internal audit 64 20 10 3 3 0 0 84 6 30
2022 Evaluation 39 49 8 0 4 0 0 88 4 30
2022 Data sciences 30 38 17 10 6 0 0 67 15 80
2022 Policy 32 38 11 14 6 0 0 70 20 310
2022 Project management 28 44 9 12 7 0 0 72 19 275
2022 Other services to the public 27 33 17 12 9 1 0 61 21 220
2022 None of the above 23 35 13 15 14 0 0 58 29 510
2020 Client contact centre 33 39 14 8 5 0 0 72 13 145
2020 Federal regulators 25 38 16 12 8 0 0 64 20 100
2020 Compliance, inspection and enforcement 20 40 17 15 8 0 0 60 23 2240
2020 Communications or public affairs 29 32 10 21 8 0 0 61 29 105
2020 Access to information and privacy 47 37 13 2 0 0 2 85 2 55
2020 Security 26 36 16 13 9 0 0 62 22 620
2020 Science and technology 39 39 13 5 4 0 0 78 9 170
2020 Legal services 35 36 17 7 5 0 0 71 12 95
2020 Administration and operations 33 39 13 10 5 0 0 72 15 1070
2020 Human resources 39 42 9 5 4 0 0 81 9 570
2020 Financial management 39 40 11 9 1 0 0 79 10 270
2020 Procurement 35 33 15 8 8 0 0 68 16 40
2020 Real property 26 44 15 13 2 0 0 71 15 85
2020 Material management 48 27 14 11 0 0 0 75 11 35
2020 Information management 41 40 7 9 4 0 0 81 12 95
2020 Information technology 36 38 13 8 5 0 0 74 13 510
2020 Internal audit 40 47 0 9 3 0 0 87 13 35
2020 Evaluation 49 24 14 13 0 0 0 73 13 20
2020 Data sciences 38 38 17 4 2 0 1 77 6 65
2020 Policy 28 44 10 13 5 0 0 72 18 345
2020 Project management 37 40 12 8 2 0 0 77 11 265
2020 Other services to the public 24 39 15 15 7 0 0 63 22 225
2020 None of the above 25 37 14 13 10 0 0 62 24 610
2019 Client contact centre 30 42 15 7 7 0 0 72 13 145
2019 Federal regulators 24 34 21 16 6 0 0 57 22 80
2019 Compliance, inspection and enforcement 19 38 16 17 10 0 0 58 27 2050
2019 Communications or public affairs 23 44 8 19 6 0 0 67 25 90
2019 Access to information and privacy 38 37 10 12 4 0 0 75 15 60
2019 Security 24 40 15 13 8 0 0 64 21 750
2019 Science and technology 33 41 9 13 3 0 1 75 16 120
2019 Legal services 28 33 14 20 5 0 0 61 25 75
2019 Administration and operations 28 42 14 11 5 0 0 70 16 970
2019 Human resources 38 38 10 9 5 0 0 76 14 475
2019 Financial management 29 42 14 7 7 0 0 72 14 225
2019 Procurement 24 37 19 10 9 0 2 62 19 50
2019 Real property 27 44 15 8 7 0 0 71 14 85
2019 Material management 20 52 16 8 3 0 0 72 12 30
2019 Information management 23 44 16 9 7 0 0 67 16 75
2019 Information technology 25 40 15 14 6 0 0 65 20 410
2019 Internal audit 69 21 5 5 0 0 0 90 5 30
2019 Data sciences 30 36 15 13 6 0 0 65 20 55
2019 Policy 25 38 12 19 6 0 0 62 26 245
2019 Project management 29 34 12 17 8 0 0 63 25 185
2019 Other services to the public 21 34 19 16 9 0 0 55 26 220
2019 None of the above 18 39 18 14 11 0 0 57 25 585

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 32 14 7 13 0 0 67 20 175
2024 Health care practitioners 31 51 11 7 0 0 0 83 7 10
2024 Intelligence analysts 39 35 10 8 8 0 0 74 16 290
2024 Federal regulators 34 22 8 12 22 0 2 57 35 55
2024 Compliance, inspection and enforcement 26 30 14 14 16 0 0 56 30 1640
2024 Communications or public affairs 29 31 12 11 15 2 0 61 26 65
2024 Access to information and privacy 36 20 24 4 5 10 2 63 10 40
2024 Security 26 29 13 13 17 0 0 56 31 495
2024 Science and technology 45 27 15 6 5 1 1 73 12 120
2024 Legal services 33 44 8 5 10 0 0 77 16 75
2024 Administration and operations 39 33 12 7 8 1 1 73 15 900
2024 Human resources 47 28 9 10 6 0 0 75 16 525
2024 Financial management 42 32 10 10 5 1 0 74 15 190
2024 Procurement 49 22 12 12 5 0 0 71 17 45
2024 Real property 49 36 6 7 1 0 0 85 9 70
2024 Material management 29 49 18 4 0 0 0 78 4 25
2024 Information management 42 29 17 5 8 0 0 70 13 105
2024 Information technology 48 30 11 6 5 0 0 78 11 400
2024 Internal audit 64 23 3 5 3 3 0 89 8 30
2024 Evaluation 31 36 0 28 5 0 0 67 33 30
2024 Data sciences 54 26 9 6 4 0 0 81 10 85
2024 Policy 42 30 11 10 8 0 0 71 18 305
2024 Project management 48 31 9 5 7 0 0 79 12 220
2024 Other services to the public 27 28 14 15 15 0 1 55 30 220
2024 None of the above 33 28 11 9 18 1 0 61 27 480
2022 Client contact centre 34 33 14 10 9 0 0 67 19 155
2022 Federal regulators 35 33 12 8 12 0 0 68 20 90
2022 Compliance, inspection and enforcement 27 30 13 14 15 0 0 57 30 1950
2022 Communications or public affairs 37 37 7 11 7 0 0 74 18 105
2022 Access to information and privacy 52 35 5 2 5 0 0 87 8 55
2022 Security 29 30 15 11 14 1 0 59 26 630
2022 Science and technology 44 30 7 9 5 1 3 78 14 145
2022 Legal services 36 31 11 7 15 0 0 67 22 95
2022 Administration and operations 38 32 12 10 7 0 1 71 17 930
2022 Human resources 45 32 9 6 7 1 0 78 13 550
2022 Financial management 49 26 14 6 5 0 0 75 11 250
2022 Procurement 50 21 8 18 4 0 0 71 22 50
2022 Real property 69 16 8 6 2 0 0 85 8 85
2022 Material management 55 27 10 3 6 0 0 82 8 30
2022 Information management 45 28 12 11 4 0 0 73 15 110
2022 Information technology 48 33 10 5 4 0 0 81 9 395
2022 Internal audit 62 23 5 4 6 0 0 84 10 30
2022 Evaluation 68 16 10 6 0 0 0 84 6 30
2022 Data sciences 45 32 16 4 3 0 0 77 7 80
2022 Policy 49 31 9 7 5 0 0 79 12 310
2022 Project management 49 29 9 8 6 0 0 78 13 275
2022 Other services to the public 31 26 18 12 11 0 1 59 23 220
2022 None of the above 28 28 14 15 15 0 0 57 30 515
2020 Client contact centre 35 29 18 9 7 0 1 65 17 145
2020 Federal regulators 34 31 11 13 11 0 0 64 24 100
2020 Compliance, inspection and enforcement 30 31 15 12 12 1 0 61 24 2255
2020 Communications or public affairs 51 24 8 8 8 0 0 75 17 105
2020 Access to information and privacy 64 16 12 7 2 0 0 80 9 55
2020 Security 34 29 14 11 11 0 0 63 23 625
2020 Science and technology 55 24 8 8 5 0 0 79 13 170
2020 Legal services 31 27 22 11 9 0 0 58 20 95
2020 Administration and operations 45 30 11 7 6 0 0 75 14 1080
2020 Human resources 46 32 12 6 3 0 1 79 9 570
2020 Financial management 53 26 8 7 3 1 1 81 11 275
2020 Procurement 56 20 13 4 4 2 0 78 8 45
2020 Real property 44 40 7 4 4 0 1 84 9 85
2020 Material management 47 29 11 7 6 0 0 76 13 35
2020 Information management 50 28 5 7 7 1 2 80 15 95
2020 Information technology 51 29 10 5 4 0 1 81 9 510
2020 Internal audit 50 40 2 2 2 3 0 94 4 35
2020 Evaluation 52 24 5 19 0 0 0 76 19 20
2020 Data sciences 57 31 7 0 4 0 1 89 4 65
2020 Policy 52 26 8 7 4 1 0 80 12 340
2020 Project management 56 27 7 7 3 0 0 83 10 265
2020 Other services to the public 35 26 15 13 9 1 1 62 23 230
2020 None of the above 36 30 11 10 11 1 1 68 21 610
2019 Client contact centre 35 33 17 5 9 1 0 69 14 145
2019 Federal regulators 35 27 13 16 10 0 0 61 25 80
2019 Compliance, inspection and enforcement 26 31 17 13 13 0 0 57 26 2060
2019 Communications or public affairs 44 36 6 9 5 0 0 80 14 90
2019 Access to information and privacy 44 23 17 11 4 0 2 68 15 60
2019 Security 29 29 17 13 11 0 0 58 24 755
2019 Science and technology 43 27 17 6 6 1 1 71 12 120
2019 Legal services 30 34 9 18 8 0 0 65 26 75
2019 Administration and operations 38 29 16 10 7 0 0 67 17 975
2019 Human resources 46 28 13 8 5 1 1 74 13 485
2019 Financial management 44 30 7 11 7 1 1 75 17 230
2019 Procurement 26 29 21 14 8 0 2 57 22 50
2019 Real property 38 39 11 6 3 1 1 79 10 85
2019 Material management 33 25 25 15 2 0 0 58 17 35
2019 Information management 41 37 3 9 10 0 0 78 19 80
2019 Information technology 42 33 12 5 6 1 0 76 12 410
2019 Internal audit 56 17 7 17 2 0 0 73 19 30
2019 Data sciences 42 32 17 2 6 0 0 74 8 55
2019 Policy 43 30 9 9 8 0 0 74 17 245
2019 Project management 42 31 11 8 6 1 1 74 14 185
2019 Other services to the public 29 27 17 15 11 0 1 56 27 225
2019 None of the above 27 30 16 13 12 1 1 58 26 585

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 48 9 11 12 0 0 68 23 175
2024 Health care practitioners 55 16 6 5 11 0 6 76 17 10
2024 Intelligence analysts 20 33 10 21 16 0 0 54 37 290
2024 Federal regulators 8 27 7 35 23 0 0 35 58 55
2024 Compliance, inspection and enforcement 9 31 12 26 22 0 0 40 48 1640
2024 Communications or public affairs 19 25 14 17 25 0 0 43 43 65
2024 Access to information and privacy 24 43 11 19 3 0 0 67 22 40
2024 Security 14 27 14 22 23 0 0 41 44 495
2024 Science and technology 32 31 15 13 8 0 0 63 21 120
2024 Legal services 16 31 15 14 25 0 0 46 39 75
2024 Administration and operations 24 34 14 16 11 0 0 59 27 895
2024 Human resources 30 37 14 14 4 0 1 67 19 525
2024 Financial management 27 40 15 14 5 0 0 67 18 190
2024 Procurement 11 33 23 13 20 0 0 43 33 45
2024 Real property 25 43 10 15 7 0 1 68 22 70
2024 Material management 44 43 10 0 3 0 0 87 3 30
2024 Information management 35 25 19 12 8 0 1 61 21 105
2024 Information technology 25 37 13 15 10 0 0 62 25 400
2024 Internal audit 53 36 2 3 6 0 0 89 8 30
2024 Evaluation 38 31 8 11 12 0 0 69 23 30
2024 Data sciences 34 40 15 9 3 0 0 74 12 85
2024 Policy 16 34 11 21 17 0 0 50 39 305
2024 Project management 21 34 12 21 12 0 0 54 34 220
2024 Other services to the public 13 31 9 21 26 0 0 44 48 220
2024 None of the above 12 31 12 21 24 0 0 43 45 480
2022 Client contact centre 22 47 10 11 9 0 0 69 21 160
2022 Federal regulators 27 27 12 20 13 0 1 55 33 90
2022 Compliance, inspection and enforcement 10 33 12 25 20 0 0 43 45 1950
2022 Communications or public affairs 31 38 9 15 6 0 1 70 21 105
2022 Access to information and privacy 32 40 11 9 7 0 0 72 17 55
2022 Security 14 30 14 25 17 0 0 44 42 630
2022 Science and technology 37 39 12 7 3 0 2 78 10 145
2022 Legal services 18 38 11 21 12 0 0 56 32 95
2022 Administration and operations 23 39 12 16 9 0 0 62 25 925
2022 Human resources 34 40 9 10 7 0 0 74 17 550
2022 Financial management 34 39 13 9 4 0 0 74 13 250
2022 Procurement 22 45 11 20 3 0 0 66 23 50
2022 Real property 34 34 13 17 2 0 0 68 19 85
2022 Material management 25 49 15 11 0 0 0 74 11 30
2022 Information management 24 54 6 11 5 0 0 78 16 110
2022 Information technology 31 40 12 11 6 0 0 71 17 395
2022 Internal audit 39 47 5 10 0 0 0 86 10 30
2022 Evaluation 18 46 15 17 3 0 0 64 21 30
2022 Data sciences 37 42 14 5 2 0 0 78 7 80
2022 Policy 22 42 11 14 11 0 1 65 24 310
2022 Project management 34 35 9 13 8 0 1 70 21 275
2022 Other services to the public 16 33 10 20 22 0 0 48 41 220
2022 None of the above 13 33 12 22 19 0 0 47 41 510
2020 Client contact centre 28 32 15 13 11 0 0 60 24 145
2020 Federal regulators 17 35 16 17 15 0 0 53 32 100
2020 Compliance, inspection and enforcement 14 39 13 23 11 0 0 53 34 2240
2020 Communications or public affairs 35 33 11 12 9 0 1 68 21 105
2020 Access to information and privacy 48 41 6 5 0 0 0 89 5 55
2020 Security 23 30 15 21 11 0 0 53 32 630
2020 Science and technology 46 29 11 8 4 0 1 76 13 170
2020 Legal services 20 40 15 16 7 0 1 61 24 95
2020 Administration and operations 26 39 14 15 6 0 0 65 21 1075
2020 Human resources 31 39 14 12 3 0 1 70 16 570
2020 Financial management 43 36 10 10 2 0 0 79 11 275
2020 Procurement 35 22 16 23 2 0 3 58 25 45
2020 Real property 30 44 11 12 3 0 0 74 15 85
2020 Material management 24 44 21 11 0 0 0 69 11 35
2020 Information management 45 26 14 11 4 0 0 71 15 90
2020 Information technology 34 37 13 11 5 0 1 71 16 510
2020 Internal audit 50 24 12 10 4 0 0 74 14 30
2020 Evaluation 36 32 10 18 5 0 0 68 22 20
2020 Data sciences 42 39 15 3 1 0 0 81 4 65
2020 Policy 28 42 13 11 3 1 1 71 15 340
2020 Project management 37 37 12 11 2 0 0 75 13 265
2020 Other services to the public 19 33 12 23 12 0 0 52 35 230
2020 None of the above 19 40 13 18 9 0 1 60 27 615
2019 Client contact centre 23 38 12 19 8 0 0 61 27 145
2019 Federal regulators 24 34 10 18 14 0 0 58 32 80
2019 Compliance, inspection and enforcement 10 37 14 24 15 0 0 47 39 2050
2019 Communications or public affairs 31 30 8 22 9 0 0 61 31 90
2019 Access to information and privacy 27 31 13 23 5 0 1 59 28 60
2019 Security 19 35 13 19 14 0 0 54 33 755
2019 Science and technology 31 48 7 9 4 0 1 81 13 120
2019 Legal services 17 26 8 28 21 0 0 43 49 75
2019 Administration and operations 21 40 13 17 8 0 0 61 26 975
2019 Human resources 28 38 13 13 7 0 1 66 21 480
2019 Financial management 25 43 11 14 7 0 0 68 21 230
2019 Procurement 15 32 15 28 9 0 0 47 38 50
2019 Real property 30 35 13 16 6 0 0 65 22 85
2019 Material management 26 42 12 15 5 0 0 68 20 35
2019 Information management 21 36 16 19 9 0 0 57 27 80
2019 Information technology 28 39 17 9 7 0 0 66 17 415
2019 Internal audit 47 22 21 10 0 0 0 69 10 30
2019 Data sciences 33 39 9 14 5 0 0 72 20 55
2019 Policy 20 34 17 20 9 0 1 54 29 245
2019 Project management 31 30 14 16 9 0 0 61 25 185
2019 Other services to the public 17 34 16 20 12 0 0 51 32 225
2019 None of the above 15 33 16 22 14 0 1 49 36 585

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 27 14 5 9 3 0 71 15 175
2024 Health care practitioners 31 46 11 0 7 0 6 81 7 10
2024 Intelligence analysts 47 28 10 6 8 1 1 77 13 290
2024 Federal regulators 33 27 11 11 12 6 0 64 25 55
2024 Compliance, inspection and enforcement 31 25 17 9 15 1 1 58 25 1635
2024 Communications or public affairs 33 25 17 9 10 5 0 61 20 65
2024 Access to information and privacy 48 26 25 0 0 2 0 75 0 40
2024 Security 29 27 15 8 16 4 0 58 26 490
2024 Science and technology 48 28 7 7 6 0 3 79 14 120
2024 Legal services 56 18 15 2 7 2 0 76 9 75
2024 Administration and operations 47 25 12 6 7 2 2 74 14 895
2024 Human resources 53 22 14 4 5 1 2 76 10 525
2024 Financial management 45 26 17 6 3 1 1 73 10 190
2024 Procurement 50 20 20 4 6 0 0 70 10 45
2024 Real property 62 24 6 3 4 1 0 87 7 70
2024 Material management 35 39 16 10 0 0 0 74 10 30
2024 Information management 45 16 23 5 7 3 1 64 12 105
2024 Information technology 54 23 10 6 3 2 2 80 10 400
2024 Internal audit 62 18 7 7 3 0 3 82 11 30
2024 Evaluation 51 22 7 10 8 2 0 75 18 30
2024 Data sciences 63 16 14 4 2 0 0 79 6 85
2024 Policy 48 24 7 9 9 1 1 74 19 305
2024 Project management 58 17 12 6 5 2 0 77 11 220
2024 Other services to the public 33 20 22 10 12 0 3 55 23 220
2024 None of the above 37 20 17 7 17 1 1 58 25 480
2022 Client contact centre 36 29 14 7 12 1 2 67 19 160
2022 Federal regulators 50 20 12 8 8 2 0 72 16 90
2022 Compliance, inspection and enforcement 32 25 16 10 14 1 1 58 25 1950
2022 Communications or public affairs 48 26 8 7 8 0 2 76 15 105
2022 Access to information and privacy 49 29 4 9 8 0 0 78 17 55
2022 Security 31 29 16 8 14 1 1 61 23 630
2022 Science and technology 54 24 7 6 5 1 4 82 11 145
2022 Legal services 43 26 11 7 10 1 1 70 18 95
2022 Administration and operations 48 23 11 6 7 2 2 75 14 925
2022 Human resources 50 23 12 7 4 2 2 76 11 550
2022 Financial management 58 22 10 4 5 2 1 81 9 245
2022 Procurement 59 25 12 2 2 1 0 85 4 50
2022 Real property 75 11 6 3 2 2 0 88 6 85
2022 Material management 49 25 15 6 3 0 2 76 9 30
2022 Information management 51 26 13 4 4 2 0 78 8 110
2022 Information technology 58 26 10 3 2 1 1 85 5 395
2022 Internal audit 46 24 7 7 0 16 0 83 9 30
2022 Evaluation 57 18 14 7 0 4 0 78 8 30
2022 Data sciences 61 14 12 7 2 2 2 78 9 80
2022 Policy 58 22 9 3 5 2 1 83 8 310
2022 Project management 57 20 10 5 6 1 1 79 11 275
2022 Other services to the public 33 24 14 10 15 3 1 59 26 215
2022 None of the above 35 24 15 8 15 2 2 61 23 510
2020 Client contact centre 38 25 16 9 9 2 2 65 19 145
2020 Federal regulators 36 21 20 10 10 2 1 59 20 100
2020 Compliance, inspection and enforcement 33 26 17 9 12 2 2 61 21 2245
2020 Communications or public affairs 53 21 12 7 4 0 3 77 11 105
2020 Access to information and privacy 62 17 11 3 4 0 3 82 7 55
2020 Security 39 22 18 8 11 1 1 62 20 625
2020 Science and technology 58 23 7 7 5 1 1 81 12 170
2020 Legal services 32 30 20 9 6 2 1 64 15 95
2020 Administration and operations 46 23 13 6 7 2 2 72 14 1080
2020 Human resources 53 25 11 5 3 1 2 80 8 570
2020 Financial management 58 19 11 4 5 1 2 79 9 275
2020 Procurement 56 21 14 4 6 0 0 77 10 45
2020 Real property 53 23 12 6 5 0 0 76 12 85
2020 Material management 56 19 5 9 7 3 2 78 16 35
2020 Information management 57 20 5 8 5 2 2 82 13 95
2020 Information technology 55 23 11 4 4 2 1 80 8 510
2020 Internal audit 48 19 11 8 3 9 0 75 13 35
2020 Evaluation 67 14 19 0 0 0 0 81 0 20
2020 Data sciences 58 25 9 2 2 1 3 86 4 65
2020 Policy 57 20 11 5 5 1 1 79 10 345
2020 Project management 62 23 6 5 3 1 0 86 8 265
2020 Other services to the public 37 20 22 6 13 1 0 59 19 230
2020 None of the above 43 21 14 9 9 2 2 66 19 615

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 31 17 12 19 4 0 50 32 175
2024 Health care practitioners 51 21 17 0 11 0 0 72 11 10
2024 Intelligence analysts 19 23 16 17 24 0 1 42 41 290
2024 Federal regulators 11 28 10 22 26 2 0 41 49 55
2024 Compliance, inspection and enforcement 7 18 16 21 36 1 0 25 59 1640
2024 Communications or public affairs 6 23 18 14 34 5 0 30 51 65
2024 Access to information and privacy 33 30 12 18 5 2 0 64 24 40
2024 Security 10 16 19 18 34 2 0 27 53 495
2024 Science and technology 22 32 17 13 14 1 1 55 27 120
2024 Legal services 15 30 17 14 23 0 0 45 38 75
2024 Administration and operations 21 24 17 17 18 2 0 46 36 900
2024 Human resources 17 27 21 17 15 3 0 45 33 525
2024 Financial management 17 33 20 14 11 5 0 53 26 190
2024 Procurement 22 24 34 6 14 0 0 46 20 45
2024 Real property 27 34 11 16 11 0 0 61 28 70
2024 Material management 27 32 24 10 7 0 0 59 17 30
2024 Information management 14 27 23 15 15 6 0 45 31 105
2024 Information technology 24 27 19 12 13 3 1 53 27 400
2024 Internal audit 40 26 9 7 12 2 3 70 20 30
2024 Evaluation 21 34 10 18 15 2 0 56 34 30
2024 Data sciences 17 27 18 16 20 2 0 45 37 85
2024 Policy 10 25 17 19 26 1 1 36 46 305
2024 Project management 15 25 19 20 18 3 0 41 39 220
2024 Other services to the public 12 22 15 18 31 2 1 34 50 220
2024 None of the above 10 21 16 16 35 2 0 32 52 480
2022 Client contact centre 21 30 15 14 18 3 0 52 32 160
2022 Federal regulators 23 27 19 9 22 0 0 50 31 90
2022 Compliance, inspection and enforcement 8 19 16 21 35 1 0 27 57 1955
2022 Communications or public affairs 19 35 14 16 12 4 0 56 29 105
2022 Access to information and privacy 28 33 15 8 14 2 0 62 22 55
2022 Security 10 18 17 20 32 2 1 29 53 630
2022 Science and technology 29 34 12 11 8 6 1 67 20 145
2022 Legal services 8 25 18 24 24 0 0 34 48 95
2022 Administration and operations 22 29 18 14 14 3 0 53 28 930
2022 Human resources 22 35 18 14 8 3 0 59 23 550
2022 Financial management 33 35 14 7 9 1 0 69 17 250
2022 Procurement 18 47 25 2 8 2 0 66 9 50
2022 Real property 45 27 10 10 4 4 0 74 15 85
2022 Material management 37 31 12 5 10 2 4 72 15 30
2022 Information management 27 30 24 10 4 4 0 60 15 110
2022 Information technology 28 35 16 10 8 3 0 65 18 395
2022 Internal audit 45 30 8 8 5 4 0 79 13 30
2022 Evaluation 18 38 9 24 7 4 0 58 33 30
2022 Data sciences 27 35 18 5 10 4 0 65 16 80
2022 Policy 20 27 17 19 15 1 0 48 34 310
2022 Project management 22 31 16 18 12 2 0 53 31 275
2022 Other services to the public 12 22 19 10 33 1 2 35 45 220
2022 None of the above 11 20 18 17 32 1 1 31 50 515
2020 Client contact centre 18 29 21 15 13 3 1 49 29 145
2020 Federal regulators 12 26 12 24 24 2 0 38 49 100
2020 Compliance, inspection and enforcement 8 23 20 21 25 2 0 32 47 2250
2020 Communications or public affairs 25 35 15 13 10 2 0 61 23 105
2020 Access to information and privacy 39 27 14 7 6 3 4 71 14 55
2020 Security 15 24 19 21 21 1 0 39 42 630
2020 Science and technology 31 34 12 11 10 2 0 66 22 170
2020 Legal services 14 26 21 24 14 1 0 40 39 95
2020 Administration and operations 23 30 17 15 12 2 0 54 28 1075
2020 Human resources 26 35 19 11 6 3 0 63 18 570
2020 Financial management 38 30 15 8 6 1 2 70 14 275
2020 Procurement 27 29 22 12 10 0 0 56 22 45
2020 Real property 31 35 12 12 7 3 0 68 20 85
2020 Material management 38 24 16 10 12 0 0 62 22 35
2020 Information management 27 37 17 9 7 2 0 66 17 90
2020 Information technology 29 31 16 10 10 3 0 62 21 515
2020 Internal audit 28 48 10 10 4 0 0 76 14 35
2020 Evaluation 22 37 10 31 0 0 0 59 31 20
2020 Data sciences 26 36 18 6 9 6 0 65 16 65
2020 Policy 17 36 18 17 10 1 0 54 28 345
2020 Project management 25 33 17 17 6 2 0 58 24 265
2020 Other services to the public 19 22 17 17 21 4 0 42 40 230
2020 None of the above 15 24 20 16 22 2 1 41 39 615
2019 Client contact centre 18 29 21 17 14 1 0 48 31 145
2019 Federal regulators 9 22 23 14 29 1 1 32 44 80
2019 Compliance, inspection and enforcement 8 20 18 23 30 1 0 28 54 2060
2019 Communications or public affairs 24 29 14 17 15 1 0 53 32 90
2019 Access to information and privacy 27 24 21 14 13 0 0 52 27 60
2019 Security 15 22 18 20 23 2 0 38 44 750
2019 Science and technology 26 35 16 9 13 2 0 62 22 120
2019 Legal services 11 24 11 27 28 0 0 35 55 75
2019 Administration and operations 19 28 15 18 17 3 0 49 36 970
2019 Human resources 23 33 18 12 11 3 1 58 24 480
2019 Financial management 24 35 17 12 10 2 0 60 23 225
2019 Procurement 12 32 23 23 8 2 0 45 32 50
2019 Real property 21 33 20 19 5 1 0 55 25 85
2019 Material management 19 15 38 15 7 0 5 36 23 35
2019 Information management 26 23 11 16 22 1 0 50 38 80
2019 Information technology 20 28 17 17 16 2 0 49 34 410
2019 Internal audit 42 31 5 12 4 5 0 77 17 30
2019 Data sciences 26 35 14 10 9 7 0 65 20 55
2019 Policy 13 22 19 25 18 2 0 36 44 245
2019 Project management 15 28 19 16 21 0 0 44 37 185
2019 Other services to the public 10 22 25 16 26 1 1 32 42 225
2019 None of the above 12 22 16 20 27 3 0 35 49 590

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 26 13 8 10 1 7 39 61 175
2024 Health care practitioners 67 12 10 6 0 0 6 71 29 10
2024 Intelligence analysts 42 24 14 6 9 1 4 43 57 290
2024 Federal regulators 27 18 25 8 12 2 8 29 71 55
2024 Compliance, inspection and enforcement 28 25 20 8 12 2 5 30 70 1640
2024 Communications or public affairs 25 18 24 13 14 0 6 27 73 65
2024 Access to information and privacy 38 30 8 10 3 0 10 42 58 40
2024 Security 29 23 18 9 15 1 5 31 69 490
2024 Science and technology 55 17 11 6 6 2 4 58 42 120
2024 Legal services 26 25 23 12 13 2 0 26 74 75
2024 Administration and operations 43 21 13 6 9 2 6 46 54 900
2024 Human resources 40 22 15 7 9 1 5 43 57 525
2024 Financial management 44 16 24 4 7 2 4 47 53 190
2024 Procurement 43 20 22 4 11 0 0 43 57 45
2024 Real property 43 28 12 6 8 0 3 45 55 70
2024 Material management 38 24 23 4 6 0 4 39 61 30
2024 Information management 43 23 12 7 4 0 11 48 52 105
2024 Information technology 52 19 14 3 5 2 4 56 44 400
2024 Internal audit 62 13 8 7 2 0 8 67 33 30
2024 Evaluation 43 35 12 2 7 0 0 43 57 30
2024 Data sciences 48 24 14 4 8 2 0 49 51 85
2024 Policy 34 24 15 8 12 2 5 36 64 305
2024 Project management 36 22 15 11 13 0 4 37 63 220
2024 Other services to the public 34 26 15 5 15 1 5 36 64 220
2024 None of the above 29 21 16 11 13 2 8 32 68 480
2022 Client contact centre 42 20 18 6 5 1 9 160
2022 Federal regulators 39 26 17 6 8 0 5 90
2022 Compliance, inspection and enforcement 28 22 20 12 12 1 5 1950
2022 Communications or public affairs 44 22 15 6 9 0 5 105
2022 Access to information and privacy 63 4 12 7 3 4 6 55
2022 Security 32 22 19 10 12 1 4 630
2022 Science and technology 50 23 11 4 4 0 7 145
2022 Legal services 22 29 20 11 15 0 3 95
2022 Administration and operations 45 24 11 6 7 1 6 930
2022 Human resources 46 23 14 6 6 1 5 550
2022 Financial management 44 22 17 5 5 1 6 250
2022 Procurement 54 14 12 6 4 8 2 50
2022 Real property 49 25 10 5 2 1 7 85
2022 Material management 44 29 5 6 0 0 17 30
2022 Information management 45 25 15 4 3 0 6 110
2022 Information technology 53 20 13 4 3 0 6 395
2022 Internal audit 73 6 7 0 5 2 6 30
2022 Evaluation 44 22 26 0 4 0 4 30
2022 Data sciences 44 32 12 0 7 1 4 80
2022 Policy 41 25 14 5 11 2 2 310
2022 Project management 46 22 13 7 8 1 3 275
2022 Other services to the public 29 21 17 10 14 2 7 220
2022 None of the above 32 23 15 10 11 3 7 515
2020 Client contact centre 51 23 13 4 3 1 5 145
2020 Federal regulators 38 19 20 13 10 0 1 100
2020 Compliance, inspection and enforcement 38 23 17 10 8 1 4 2260
2020 Communications or public affairs 53 16 14 7 6 0 4 105
2020 Access to information and privacy 50 32 8 3 0 0 7 55
2020 Security 39 28 14 6 9 1 3 630
2020 Science and technology 60 17 8 5 2 1 7 170
2020 Legal services 46 24 17 8 0 3 2 95
2020 Administration and operations 52 20 13 6 4 0 4 1080
2020 Human resources 52 22 14 4 3 0 4 575
2020 Financial management 60 19 10 7 1 1 3 275
2020 Procurement 72 10 15 0 2 2 0 45
2020 Real property 51 21 17 5 4 0 2 85
2020 Material management 55 21 12 9 3 0 0 35
2020 Information management 51 27 11 6 4 1 1 95
2020 Information technology 54 20 14 6 3 1 3 515
2020 Internal audit 35 46 10 0 0 0 9 35
2020 Evaluation 55 19 9 9 0 0 9 20
2020 Data sciences 45 34 10 7 1 0 2 65
2020 Policy 47 25 18 3 3 1 2 345
2020 Project management 48 26 13 6 5 0 2 265
2020 Other services to the public 41 21 15 9 9 0 6 230
2020 None of the above 44 21 14 9 7 2 4 620
2019 Client contact centre 50 25 10 8 3 1 3 145
2019 Federal regulators 31 33 19 6 6 0 6 80
2019 Compliance, inspection and enforcement 32 25 20 11 9 1 3 2060
2019 Communications or public affairs 50 19 14 8 4 4 2 90
2019 Access to information and privacy 51 19 9 2 5 0 15 60
2019 Security 35 25 19 8 7 1 4 750
2019 Science and technology 61 22 8 4 1 1 4 120
2019 Legal services 34 27 21 7 11 0 1 75
2019 Administration and operations 48 22 15 5 4 1 5 975
2019 Human resources 55 20 14 4 2 0 4 480
2019 Financial management 49 34 10 3 3 0 2 230
2019 Procurement 35 30 26 4 2 2 0 50
2019 Real property 45 32 15 3 1 1 2 85
2019 Material management 51 27 12 0 5 5 0 35
2019 Information management 57 26 9 5 0 0 2 80
2019 Information technology 52 24 13 4 4 0 3 410
2019 Internal audit 52 26 9 7 2 0 2 30
2019 Data sciences 51 26 14 5 3 0 0 55
2019 Policy 49 23 13 5 7 0 3 245
2019 Project management 43 27 15 5 5 1 4 185
2019 Other services to the public 39 25 17 8 5 2 5 225
2019 None of the above 40 22 18 7 8 1 3 590

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 14 5 3 6 2 23 63 37 175
2024 Health care practitioners 67 5 6 4 5 6 6 77 23 10
2024 Intelligence analysts 47 11 8 6 12 2 15 56 44 290
2024 Federal regulators 36 16 10 10 2 5 22 50 50 55
2024 Compliance, inspection and enforcement 54 9 6 3 6 3 19 69 31 1640
2024 Communications or public affairs 44 9 6 10 12 1 18 54 46 65
2024 Access to information and privacy 47 10 4 7 15 0 17 57 43 40
2024 Security 48 9 7 2 8 5 20 65 35 495
2024 Science and technology 45 8 11 7 11 2 15 55 45 120
2024 Legal services 57 11 10 5 9 2 6 62 38 75
2024 Administration and operations 53 10 5 3 6 2 21 69 31 900
2024 Human resources 46 12 6 6 8 2 20 60 40 525
2024 Financial management 49 8 13 4 9 3 15 59 41 190
2024 Procurement 41 17 8 8 5 3 19 52 48 45
2024 Real property 46 16 10 12 5 3 9 52 48 70
2024 Material management 61 16 10 10 0 0 4 63 37 30
2024 Information management 52 6 14 3 4 3 18 66 34 105
2024 Information technology 48 10 9 4 11 4 13 58 42 400
2024 Internal audit 62 3 8 2 10 0 15 72 28 30
2024 Evaluation 32 10 15 9 10 0 24 41 59 30
2024 Data sciences 48 15 8 6 15 2 5 51 49 85
2024 Policy 39 12 11 6 15 1 15 47 53 305
2024 Project management 48 9 8 8 10 3 14 57 43 220
2024 Other services to the public 53 10 10 3 5 3 16 66 34 220
2024 None of the above 45 10 6 4 10 5 20 60 40 480

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 14 8 5 6 5 7 63 37 175
2024 Health care practitioners 78 0 11 4 0 0 6 84 16 10
2024 Intelligence analysts 61 11 5 4 8 5 7 69 31 290
2024 Federal regulators 50 5 12 5 15 5 9 58 42 55
2024 Compliance, inspection and enforcement 52 14 8 5 11 5 5 57 43 1640
2024 Communications or public affairs 71 8 6 2 4 4 6 78 22 65
2024 Access to information and privacy 63 6 9 2 0 9 12 79 21 40
2024 Security 52 13 9 4 11 4 8 59 41 495
2024 Science and technology 64 12 1 3 6 5 8 74 26 120
2024 Legal services 72 9 5 2 4 5 2 78 22 75
2024 Administration and operations 63 10 6 4 5 5 8 72 28 900
2024 Human resources 65 11 5 2 4 4 9 75 25 525
2024 Financial management 65 11 6 1 1 8 7 78 22 190
2024 Procurement 67 17 2 2 0 0 13 77 23 45
2024 Real property 74 7 5 1 4 4 4 81 19 70
2024 Material management 75 6 8 0 3 0 7 81 19 30
2024 Information management 59 10 7 4 4 2 14 71 29 105
2024 Information technology 70 8 5 3 2 6 6 79 21 400
2024 Internal audit 75 9 9 0 0 0 8 81 19 30
2024 Evaluation 72 10 2 0 7 2 6 79 21 30
2024 Data sciences 82 4 7 1 1 3 2 87 13 85
2024 Policy 56 12 7 5 7 5 9 64 36 300
2024 Project management 65 11 7 5 3 1 7 72 28 220
2024 Other services to the public 51 13 9 8 9 5 6 57 43 220
2024 None of the above 47 13 8 5 11 6 9 56 44 475
2022 Client contact centre 66 9 8 3 3 2 9 160
2022 Federal regulators 67 6 2 7 9 6 4 90
2022 Compliance, inspection and enforcement 51 13 9 6 9 5 7 1950
2022 Communications or public affairs 63 8 11 1 5 5 7 105
2022 Access to information and privacy 70 6 3 4 5 1 11 55
2022 Security 56 14 7 5 10 3 4 630
2022 Science and technology 71 10 4 4 5 2 4 145
2022 Legal services 54 4 12 5 10 6 9 95
2022 Administration and operations 67 12 5 3 4 4 5 930
2022 Human resources 72 9 5 3 3 2 6 550
2022 Financial management 66 13 5 2 2 3 9 250
2022 Procurement 83 1 11 0 0 5 0 50
2022 Real property 74 4 6 3 1 4 8 85
2022 Material management 65 6 5 0 3 0 20 30
2022 Information management 78 5 3 1 2 4 7 110
2022 Information technology 73 7 3 2 3 5 7 395
2022 Internal audit 78 8 0 0 2 4 8 30
2022 Evaluation 69 9 3 0 3 11 4 30
2022 Data sciences 78 5 5 1 3 3 5 80
2022 Policy 68 8 7 2 4 6 4 310
2022 Project management 72 9 5 3 3 3 4 275
2022 Other services to the public 51 14 7 6 8 5 10 220
2022 None of the above 53 10 8 5 10 7 7 515
2020 Client contact centre 66 7 9 2 8 3 5 145
2020 Federal regulators 54 15 5 7 12 2 4 100
2020 Compliance, inspection and enforcement 60 14 7 5 6 3 4 2250
2020 Communications or public affairs 73 6 7 2 4 4 2 105
2020 Access to information and privacy 73 17 4 1 0 0 5 55
2020 Security 63 13 7 5 6 3 3 625
2020 Science and technology 72 5 5 4 4 3 7 170
2020 Legal services 76 9 4 3 2 1 4 95
2020 Administration and operations 70 11 5 3 4 2 4 1075
2020 Human resources 77 8 5 1 3 2 5 570
2020 Financial management 79 8 5 1 2 2 3 275
2020 Procurement 70 7 2 10 3 6 2 45
2020 Real property 71 11 8 4 3 2 1 85
2020 Material management 76 14 0 2 6 2 0 35
2020 Information management 71 12 3 7 3 3 2 95
2020 Information technology 73 7 7 3 3 4 3 510
2020 Internal audit 74 9 3 0 4 0 10 35
2020 Evaluation 82 5 0 0 0 5 9 20
2020 Data sciences 84 9 2 0 0 3 2 65
2020 Policy 75 7 5 2 2 4 4 345
2020 Project management 79 7 6 1 3 1 3 265
2020 Other services to the public 59 14 9 5 7 2 5 230
2020 None of the above 65 10 6 4 5 4 6 615
2019 Client contact centre 65 11 9 2 5 4 5 145
2019 Federal regulators 61 10 10 6 5 1 6 80
2019 Compliance, inspection and enforcement 60 13 9 4 7 4 4 2055
2019 Communications or public affairs 82 6 4 2 3 2 2 90
2019 Access to information and privacy 69 2 6 5 2 3 13 60
2019 Security 64 14 7 3 5 3 4 755
2019 Science and technology 71 5 4 2 3 9 6 120
2019 Legal services 66 19 5 4 4 1 0 75
2019 Administration and operations 65 12 7 2 5 4 6 975
2019 Human resources 73 8 5 2 3 3 5 480
2019 Financial management 74 11 8 2 4 1 2 230
2019 Procurement 64 8 10 0 5 2 11 50
2019 Real property 71 10 5 2 4 5 2 85
2019 Material management 50 21 14 3 3 5 3 30
2019 Information management 70 7 5 0 8 4 6 80
2019 Information technology 70 10 4 3 4 6 3 410
2019 Internal audit 88 0 3 3 2 5 0 30
2019 Data sciences 83 9 4 1 0 3 0 55
2019 Policy 72 11 4 1 2 4 5 245
2019 Project management 66 9 7 5 2 3 7 180
2019 Other services to the public 60 11 6 4 7 7 4 225
2019 None of the above 58 12 6 6 7 5 6 585

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 14 2 5 3 3 12 72 28 175
2024 Health care practitioners 78 4 0 0 0 0 17 95 5 10
2024 Intelligence analysts 65 7 5 2 6 3 11 76 24 290
2024 Federal regulators 55 3 4 0 4 4 29 83 17 55
2024 Compliance, inspection and enforcement 62 8 5 2 4 3 16 77 23 1640
2024 Communications or public affairs 71 7 0 3 6 4 8 81 19 65
2024 Access to information and privacy 69 6 2 0 2 5 17 87 13 40
2024 Security 59 9 6 3 4 4 14 73 27 495
2024 Science and technology 66 9 5 2 2 1 15 78 22 120
2024 Legal services 70 7 6 2 6 2 7 77 23 75
2024 Administration and operations 66 9 4 2 3 2 14 79 21 900
2024 Human resources 68 6 6 2 3 1 15 80 20 520
2024 Financial management 67 9 3 1 3 6 12 81 19 190
2024 Procurement 74 2 4 6 0 0 14 86 14 45
2024 Real property 70 7 0 0 5 3 16 86 14 70
2024 Material management 77 0 9 4 0 0 10 86 14 30
2024 Information management 61 4 4 1 6 1 23 81 19 105
2024 Information technology 69 7 4 2 2 4 12 82 18 400
2024 Internal audit 70 6 0 0 0 0 24 92 8 30
2024 Evaluation 76 10 0 0 4 0 10 84 16 30
2024 Data sciences 79 5 6 1 2 0 7 85 15 85
2024 Policy 61 10 3 3 5 2 16 75 25 305
2024 Project management 66 10 4 1 5 2 13 77 23 220
2024 Other services to the public 59 9 5 3 5 3 15 72 28 220
2024 None of the above 54 11 3 4 6 5 16 69 31 475

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 56 11 7 5 9 4 9 64 36 175
2024 Health care practitioners 78 4 0 5 0 0 12 89 11 10
2024 Intelligence analysts 58 10 6 3 12 2 9 65 35 290
2024 Federal regulators 37 16 6 6 13 2 19 46 54 55
2024 Compliance, inspection and enforcement 50 11 9 5 10 2 13 59 41 1640
2024 Communications or public affairs 48 13 11 7 11 1 8 54 46 65
2024 Access to information and privacy 59 9 9 0 7 5 12 70 30 40
2024 Security 51 10 11 4 9 3 12 60 40 495
2024 Science and technology 59 14 7 3 4 2 10 68 32 120
2024 Legal services 57 13 9 7 7 1 6 61 39 75
2024 Administration and operations 56 11 8 4 7 2 13 65 35 900
2024 Human resources 58 10 7 5 6 1 13 67 33 525
2024 Financial management 60 7 6 7 5 5 10 71 29 190
2024 Procurement 52 9 6 13 8 0 12 59 41 45
2024 Real property 63 10 5 3 8 1 10 71 29 70
2024 Material management 72 0 8 11 2 0 7 78 22 30
2024 Information management 50 8 9 2 11 3 18 63 37 105
2024 Information technology 55 13 8 5 7 3 10 63 37 395
2024 Internal audit 69 3 9 3 0 0 17 83 17 30
2024 Evaluation 63 14 8 0 6 3 7 69 31 30
2024 Data sciences 67 8 9 6 6 0 5 70 30 85
2024 Policy 48 9 10 5 14 2 12 56 44 305
2024 Project management 45 19 9 6 10 3 8 50 50 220
2024 Other services to the public 48 11 11 2 13 2 12 56 44 220
2024 None of the above 46 12 7 7 10 5 13 56 44 480

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 16 31 9 15 16 4 9 54 35 175
2024 Health care practitioners 5 6 12 6 57 0 15 13 74 10
2024 Intelligence analysts 15 29 9 22 21 3 1 46 44 290
2024 Federal regulators 9 17 22 15 31 5 1 28 49 55
2024 Compliance, inspection and enforcement 10 25 12 18 31 1 2 36 51 1640
2024 Communications or public affairs 7 32 14 21 20 3 3 42 44 65
2024 Access to information and privacy 42 18 9 15 11 0 4 63 27 40
2024 Security 14 25 12 17 30 2 1 40 48 495
2024 Science and technology 15 35 14 13 20 1 2 52 34 120
2024 Legal services 9 31 9 21 23 1 6 43 47 75
2024 Administration and operations 17 28 11 17 23 3 1 47 41 895
2024 Human resources 15 31 12 17 20 2 3 49 39 525
2024 Financial management 21 33 10 15 16 3 1 57 32 190
2024 Procurement 23 30 9 17 21 0 0 53 38 45
2024 Real property 20 34 11 11 15 6 3 59 29 70
2024 Material management 14 42 11 10 18 2 3 60 29 30
2024 Information management 8 29 15 19 20 6 3 41 43 105
2024 Information technology 18 29 10 14 21 3 5 51 38 400
2024 Internal audit 44 27 0 13 9 2 5 76 24 30
2024 Evaluation 8 41 6 20 24 0 0 49 44 30
2024 Data sciences 16 32 13 17 20 2 0 49 38 85
2024 Policy 14 34 12 16 20 4 0 49 38 305
2024 Project management 15 35 9 23 17 2 1 51 40 220
2024 Other services to the public 12 26 11 12 32 3 4 41 48 220
2024 None of the above 13 20 12 17 31 2 4 36 51 480
2022 Client contact centre 16 31 10 15 21 2 5 51 38 160
2022 Federal regulators 24 26 13 14 20 0 3 52 35 90
2022 Compliance, inspection and enforcement 10 27 11 19 30 1 1 38 51 1955
2022 Communications or public affairs 21 31 14 16 13 2 2 55 31 105
2022 Access to information and privacy 30 34 5 11 14 5 0 68 27 55
2022 Security 12 28 12 18 26 2 1 41 46 630
2022 Science and technology 24 37 9 11 14 1 4 64 27 145
2022 Legal services 18 23 7 27 22 1 2 43 50 95
2022 Administration and operations 19 31 13 14 18 2 3 52 34 930
2022 Human resources 26 36 8 13 12 2 3 66 26 550
2022 Financial management 28 32 12 10 13 3 1 63 24 250
2022 Procurement 22 40 8 20 4 4 1 65 26 50
2022 Real property 33 35 7 12 8 4 1 71 22 85
2022 Material management 28 34 13 4 17 0 4 65 21 30
2022 Information management 25 33 18 14 6 2 2 61 20 110
2022 Information technology 28 30 14 13 10 2 2 61 24 395
2022 Internal audit 26 50 8 8 7 0 2 77 15 30
2022 Evaluation 21 33 4 18 16 8 0 59 38 30
2022 Data sciences 25 34 13 9 10 6 2 64 21 80
2022 Policy 25 33 10 16 14 1 1 59 31 305
2022 Project management 21 33 11 15 17 2 1 55 33 275
2022 Other services to the public 16 21 13 15 32 2 1 38 49 220
2022 None of the above 13 24 12 18 28 3 2 38 49 515
2020 Client contact centre 14 24 17 17 19 4 4 42 39 145
2020 Federal regulators 10 26 8 18 33 1 3 38 54 95
2020 Compliance, inspection and enforcement 11 23 16 19 29 2 1 34 49 2255
2020 Communications or public affairs 24 21 14 23 12 5 2 48 37 105
2020 Access to information and privacy 39 27 7 8 10 3 5 72 20 55
2020 Security 15 22 14 21 24 2 2 39 47 630
2020 Science and technology 25 29 12 12 17 3 2 56 31 170
2020 Legal services 16 25 20 15 22 0 1 42 38 95
2020 Administration and operations 20 25 14 16 19 3 2 48 37 1075
2020 Human resources 26 29 16 13 11 2 2 58 25 570
2020 Financial management 37 25 14 11 8 3 2 66 20 275
2020 Procurement 20 26 11 24 16 3 0 47 42 45
2020 Real property 23 35 16 9 16 1 0 58 25 85
2020 Material management 31 23 13 14 11 9 0 58 28 35
2020 Information management 23 31 15 9 14 4 4 59 24 95
2020 Information technology 24 27 14 13 19 2 1 53 32 510
2020 Internal audit 25 51 7 6 6 3 2 80 12 35
2020 Evaluation 36 27 5 31 0 0 0 64 31 20
2020 Data sciences 35 30 17 11 7 0 0 65 18 65
2020 Policy 22 31 16 14 12 2 2 56 27 345
2020 Project management 21 33 12 21 11 1 1 55 32 265
2020 Other services to the public 16 23 16 17 23 4 1 40 43 230
2020 None of the above 15 23 15 15 26 4 3 41 43 615
2019 Client contact centre 20 22 21 15 18 1 3 44 34 145
2019 Federal regulators 14 18 18 15 30 4 1 34 47 80
2019 Compliance, inspection and enforcement 10 22 16 18 32 1 1 32 51 2065
2019 Communications or public affairs 24 27 15 16 14 5 0 53 32 90
2019 Access to information and privacy 20 23 13 20 14 7 4 47 38 60
2019 Security 15 23 15 19 24 1 2 39 45 755
2019 Science and technology 17 30 15 11 20 4 3 50 33 120
2019 Legal services 15 24 14 17 29 0 0 40 46 75
2019 Administration and operations 19 25 14 15 24 2 1 45 40 975
2019 Human resources 24 29 16 13 13 2 2 56 28 485
2019 Financial management 26 32 12 11 13 3 3 61 26 230
2019 Procurement 11 31 14 20 24 0 0 42 44 50
2019 Real property 23 28 17 19 11 2 0 52 31 85
2019 Material management 16 27 14 23 17 0 3 44 41 35
2019 Information management 19 25 12 10 28 4 1 47 41 80
2019 Information technology 19 21 15 17 24 2 3 42 43 415
2019 Internal audit 45 17 14 10 14 0 0 62 24 30
2019 Data sciences 19 31 12 14 16 2 6 55 32 55
2019 Policy 16 27 16 21 17 0 2 44 39 245
2019 Project management 16 28 13 19 24 0 0 44 44 185
2019 Other services to the public 13 20 20 13 30 4 1 34 45 225
2019 None of the above 13 18 15 19 32 2 2 32 52 590

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 29 15 14 16 0 1 54 31 175
2024 Health care practitioners 56 26 12 0 7 0 0 82 7 10
2024 Intelligence analysts 27 35 14 10 14 0 0 62 24 290
2024 Federal regulators 10 36 15 20 20 0 0 46 40 55
2024 Compliance, inspection and enforcement 12 25 15 20 28 0 0 37 48 1640
2024 Communications or public affairs 18 34 11 18 18 0 0 53 36 65
2024 Access to information and privacy 27 38 17 8 8 2 0 67 16 40
2024 Security 11 29 15 17 28 1 0 40 45 495
2024 Science and technology 33 36 13 11 6 0 1 70 17 120
2024 Legal services 22 39 10 8 21 0 0 61 29 75
2024 Administration and operations 30 36 10 10 13 0 0 67 23 900
2024 Human resources 29 36 14 12 7 0 1 66 19 525
2024 Financial management 29 41 13 12 4 0 0 70 17 190
2024 Procurement 29 26 20 12 10 2 0 56 23 45
2024 Real property 33 36 11 13 7 0 0 69 20 70
2024 Material management 40 24 25 8 4 0 0 64 12 30
2024 Information management 27 40 16 12 6 0 0 66 18 105
2024 Information technology 36 36 10 10 8 0 0 72 18 400
2024 Internal audit 35 25 21 11 9 0 0 59 20 30
2024 Evaluation 9 44 9 23 16 0 0 52 39 30
2024 Data sciences 27 42 14 12 5 0 0 69 17 85
2024 Policy 26 33 7 16 18 0 0 59 34 305
2024 Project management 30 39 13 8 10 0 0 69 18 220
2024 Other services to the public 15 27 15 15 27 1 0 43 42 220
2024 None of the above 15 27 14 15 27 0 0 43 43 475
2022 Client contact centre 25 29 19 9 18 0 0 54 27 155
2022 Federal regulators 26 29 11 20 14 0 0 55 33 90
2022 Compliance, inspection and enforcement 13 29 13 19 26 0 0 42 45 1955
2022 Communications or public affairs 29 36 12 14 9 0 0 66 23 105
2022 Access to information and privacy 23 45 12 10 8 2 0 69 18 55
2022 Security 14 26 17 18 24 1 0 40 43 630
2022 Science and technology 44 28 11 9 6 1 1 73 15 145
2022 Legal services 18 44 6 15 16 0 1 62 31 95
2022 Administration and operations 31 36 14 11 8 0 0 67 18 930
2022 Human resources 34 40 11 9 7 0 0 74 15 550
2022 Financial management 38 37 14 6 5 0 0 75 11 250
2022 Procurement 36 39 8 6 10 0 0 76 17 50
2022 Real property 53 29 12 4 2 0 0 82 6 85
2022 Material management 29 41 13 12 5 0 0 70 17 30
2022 Information management 36 37 18 2 7 0 1 73 9 110
2022 Information technology 36 38 11 9 5 0 0 75 14 395
2022 Internal audit 30 54 8 5 3 0 0 84 8 30
2022 Evaluation 45 32 9 6 7 0 0 77 14 25
2022 Data sciences 46 35 10 4 5 0 0 81 9 80
2022 Policy 34 30 11 13 11 0 0 65 24 310
2022 Project management 33 40 10 11 6 0 0 74 16 275
2022 Other services to the public 21 24 13 14 27 1 0 46 41 220
2022 None of the above 19 27 15 16 23 0 0 46 39 510
2020 Client contact centre 27 31 16 13 11 1 0 59 25 145
2020 Federal regulators 21 33 8 23 16 0 0 53 39 100
2020 Compliance, inspection and enforcement 16 33 17 17 17 0 0 49 34 2240
2020 Communications or public affairs 41 30 7 16 5 0 1 71 21 105
2020 Access to information and privacy 44 32 8 9 4 0 3 79 13 55
2020 Security 21 28 17 17 17 0 0 49 34 625
2020 Science and technology 44 35 12 6 3 0 0 80 8 165
2020 Legal services 34 35 11 11 9 0 0 69 20 95
2020 Administration and operations 30 41 14 8 7 0 0 71 15 1070
2020 Human resources 38 38 13 7 4 0 0 76 11 570
2020 Financial management 49 26 14 6 4 0 0 76 10 275
2020 Procurement 27 40 14 11 7 0 0 68 18 40
2020 Real property 39 39 10 6 5 0 0 78 12 85
2020 Material management 38 24 25 10 3 0 0 62 13 35
2020 Information management 47 32 11 8 3 0 0 79 10 95
2020 Information technology 40 37 12 6 5 0 0 77 11 510
2020 Internal audit 21 63 7 9 0 0 0 84 9 35
2020 Evaluation 45 27 5 22 0 0 0 73 22 20
2020 Data sciences 41 47 4 6 0 0 1 89 6 65
2020 Policy 39 36 11 10 3 1 0 75 14 345
2020 Project management 43 43 6 4 3 0 0 87 7 265
2020 Other services to the public 20 32 17 18 13 0 0 51 31 225
2020 None of the above 24 34 15 13 14 0 0 58 27 615
2019 Client contact centre 20 39 19 12 10 0 0 59 22 145
2019 Federal regulators 25 23 12 25 15 0 0 48 40 80
2019 Compliance, inspection and enforcement 14 31 15 20 20 0 0 45 40 2050
2019 Communications or public affairs 34 37 12 9 7 1 0 72 16 90
2019 Access to information and privacy 16 52 15 8 7 2 0 69 15 60
2019 Security 18 35 15 15 17 0 0 53 32 755
2019 Science and technology 33 43 9 9 4 0 1 78 13 120
2019 Legal services 13 40 13 20 14 0 0 53 34 75
2019 Administration and operations 26 38 15 13 8 0 0 64 22 975
2019 Human resources 35 38 12 8 7 0 0 74 14 480
2019 Financial management 41 31 16 5 6 0 1 73 11 225
2019 Procurement 18 43 16 15 7 0 0 61 22 50
2019 Real property 37 39 10 11 4 0 0 75 15 85
2019 Material management 22 44 17 10 7 0 0 65 17 30
2019 Information management 31 36 14 7 12 0 0 67 19 80
2019 Information technology 34 41 12 7 5 1 0 76 12 410
2019 Internal audit 47 27 15 10 0 0 0 75 10 30
2019 Data sciences 50 30 3 8 10 0 0 79 17 55
2019 Policy 28 35 12 13 12 0 0 63 25 245
2019 Project management 34 35 14 12 6 0 0 69 17 185
2019 Other services to the public 17 30 16 18 19 0 0 47 36 225
2019 None of the above 17 31 18 18 16 0 0 48 33 585

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 35 17 10 14 0 1 59 24 175
2024 Health care practitioners 67 22 0 4 7 0 0 89 11 10
2024 Intelligence analysts 30 40 12 8 9 0 0 71 17 290
2024 Federal regulators 17 40 15 14 13 0 0 57 28 55
2024 Compliance, inspection and enforcement 13 27 17 17 25 0 0 41 42 1640
2024 Communications or public affairs 22 27 12 22 17 0 0 49 39 65
2024 Access to information and privacy 32 34 20 6 6 0 0 67 13 40
2024 Security 13 24 17 18 27 0 0 38 45 495
2024 Science and technology 39 30 15 7 8 0 1 70 15 120
2024 Legal services 20 37 13 9 21 0 0 57 30 75
2024 Administration and operations 36 30 15 10 9 0 0 66 19 900
2024 Human resources 36 34 17 8 4 0 0 71 12 525
2024 Financial management 32 37 21 6 3 0 0 70 9 190
2024 Procurement 44 26 8 17 6 0 0 69 23 45
2024 Real property 38 38 16 3 6 0 0 76 8 70
2024 Material management 36 32 21 7 4 0 0 69 10 30
2024 Information management 33 38 15 9 5 0 0 71 14 105
2024 Information technology 38 33 12 8 8 0 0 71 17 395
2024 Internal audit 53 28 6 3 10 0 0 81 13 30
2024 Evaluation 14 30 28 13 16 0 0 43 29 30
2024 Data sciences 47 29 12 9 4 0 0 76 12 85
2024 Policy 27 34 14 11 14 0 0 61 25 305
2024 Project management 30 43 12 6 8 0 0 74 14 220
2024 Other services to the public 17 29 17 12 25 0 1 46 37 220
2024 None of the above 20 25 17 14 24 0 0 45 38 480
2022 Client contact centre 25 26 23 11 15 0 0 52 26 155
2022 Federal regulators 29 28 21 14 7 0 0 58 22 85
2022 Compliance, inspection and enforcement 15 28 17 16 24 0 0 43 40 1955
2022 Communications or public affairs 43 21 15 13 8 0 1 64 21 105
2022 Access to information and privacy 31 35 18 8 5 2 0 68 14 55
2022 Security 15 29 16 18 22 0 0 44 40 630
2022 Science and technology 47 32 11 7 3 0 1 79 10 145
2022 Legal services 23 41 12 13 11 0 0 64 24 95
2022 Administration and operations 36 33 16 8 6 0 0 70 14 930
2022 Human resources 38 37 13 7 5 0 0 76 12 550
2022 Financial management 42 37 10 6 6 0 0 79 12 250
2022 Procurement 40 37 9 7 7 0 0 77 14 50
2022 Real property 62 22 6 5 5 0 0 84 9 85
2022 Material management 35 43 12 6 5 0 0 77 11 30
2022 Information management 44 34 10 5 7 0 0 78 12 110
2022 Information technology 45 33 11 6 5 0 0 78 11 395
2022 Internal audit 63 16 14 0 6 0 0 80 6 30
2022 Evaluation 47 43 0 2 7 0 0 90 10 30
2022 Data sciences 55 33 3 7 1 0 0 89 8 80
2022 Policy 33 35 16 10 6 0 1 68 16 310
2022 Project management 43 32 11 8 5 0 0 76 13 275
2022 Other services to the public 24 19 15 16 26 1 0 44 41 220
2022 None of the above 24 24 16 17 18 0 1 49 35 510
2020 Client contact centre 30 28 19 12 10 1 0 58 23 145
2020 Federal regulators 20 31 16 15 18 0 0 51 33 100
2020 Compliance, inspection and enforcement 18 31 19 15 16 0 0 50 32 2250
2020 Communications or public affairs 45 23 9 16 6 0 1 68 22 105
2020 Access to information and privacy 49 33 10 3 4 0 2 83 7 55
2020 Security 23 30 17 13 18 0 0 52 31 625
2020 Science and technology 46 35 9 6 2 0 0 82 9 170
2020 Legal services 28 33 23 7 7 0 1 62 15 95
2020 Administration and operations 36 34 16 7 7 0 0 70 14 1080
2020 Human resources 44 33 12 7 4 0 0 77 11 575
2020 Financial management 52 27 10 6 5 0 0 79 11 275
2020 Procurement 37 29 19 12 3 0 0 66 15 40
2020 Real property 38 39 13 4 5 0 0 77 9 85
2020 Material management 38 38 21 3 0 0 0 77 3 35
2020 Information management 54 24 14 2 5 0 0 79 7 95
2020 Information technology 43 32 13 6 5 0 0 76 12 510
2020 Internal audit 33 36 19 0 13 0 0 68 13 35
2020 Evaluation 45 23 5 22 5 0 0 68 27 20
2020 Data sciences 65 25 4 4 0 0 1 91 4 65
2020 Policy 39 36 13 8 3 1 0 76 11 345
2020 Project management 53 31 9 5 2 0 0 84 7 265
2020 Other services to the public 25 29 17 10 19 0 0 54 29 225
2020 None of the above 30 28 16 11 15 0 0 58 26 620
2019 Client contact centre 23 32 20 13 10 1 1 56 23 145
2019 Federal regulators 28 20 16 22 15 0 0 48 37 80
2019 Compliance, inspection and enforcement 16 26 18 18 20 0 0 43 39 2055
2019 Communications or public affairs 36 39 11 7 7 0 0 75 14 90
2019 Access to information and privacy 26 45 13 8 7 2 0 72 15 60
2019 Security 22 31 17 14 16 0 0 53 30 750
2019 Science and technology 36 42 11 5 5 0 1 79 10 120
2019 Legal services 20 33 20 18 9 0 0 53 28 75
2019 Administration and operations 33 30 17 11 9 0 0 63 20 975
2019 Human resources 39 32 14 10 5 0 0 71 15 480
2019 Financial management 45 30 14 6 6 0 0 75 12 230
2019 Procurement 32 46 12 5 5 0 0 78 10 50
2019 Real property 39 38 11 10 2 0 0 77 12 85
2019 Material management 23 37 25 11 3 0 0 60 15 35
2019 Information management 39 36 12 5 9 0 0 74 14 80
2019 Information technology 38 30 16 10 6 1 0 68 16 415
2019 Internal audit 50 34 12 5 0 0 0 83 5 30
2019 Data sciences 57 24 8 5 4 0 0 82 10 55
2019 Policy 29 36 13 12 9 1 1 65 21 245
2019 Project management 39 33 12 11 5 0 0 72 16 185
2019 Other services to the public 18 30 18 14 19 0 0 49 33 225
2019 None of the above 20 28 21 14 16 0 0 49 30 590

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 41 16 6 9 0 0 69 16 175
2024 Health care practitioners 67 17 5 11 0 0 0 84 11 10
2024 Intelligence analysts 27 40 11 13 8 1 0 68 21 290
2024 Federal regulators 17 35 18 12 18 0 0 52 29 55
2024 Compliance, inspection and enforcement 15 27 21 18 19 0 0 43 37 1640
2024 Communications or public affairs 19 32 11 18 20 0 0 51 38 65
2024 Access to information and privacy 40 33 23 4 0 0 0 73 4 40
2024 Security 14 29 21 15 20 1 0 44 35 495
2024 Science and technology 34 33 14 11 5 1 2 69 17 120
2024 Legal services 24 39 8 11 17 0 0 63 29 75
2024 Administration and operations 34 32 14 10 8 0 0 67 19 900
2024 Human resources 37 36 14 8 5 0 0 73 13 525
2024 Financial management 32 38 19 9 3 0 0 70 12 190
2024 Procurement 30 26 17 17 10 0 0 56 27 45
2024 Real property 36 34 12 11 7 0 0 70 18 70
2024 Material management 35 49 12 0 4 0 0 84 4 25
2024 Information management 28 42 11 11 9 0 0 70 19 105
2024 Information technology 39 29 13 11 8 0 0 68 19 400
2024 Internal audit 38 39 12 5 6 0 0 77 11 30
2024 Evaluation 12 55 5 14 13 0 0 67 28 30
2024 Data sciences 35 37 9 14 4 0 0 72 18 85
2024 Policy 27 28 14 17 13 1 1 55 31 305
2024 Project management 31 39 14 9 7 0 0 70 16 220
2024 Other services to the public 19 31 16 14 20 1 0 50 34 220
2024 None of the above 19 28 16 12 23 0 0 48 36 475
2022 Client contact centre 28 36 17 11 8 0 0 65 19 155
2022 Federal regulators 28 30 15 11 16 0 0 59 27 90
2022 Compliance, inspection and enforcement 15 31 20 15 18 0 0 47 34 1950
2022 Communications or public affairs 39 33 12 8 8 0 0 72 16 105
2022 Access to information and privacy 30 47 10 8 3 2 0 78 11 55
2022 Security 17 30 23 15 16 0 0 46 31 630
2022 Science and technology 47 34 12 2 5 0 1 82 6 145
2022 Legal services 27 31 21 10 9 1 1 59 19 95
2022 Administration and operations 34 37 14 9 5 0 0 71 14 930
2022 Human resources 39 33 11 12 4 0 0 73 16 550
2022 Financial management 46 32 12 6 4 0 0 78 10 250
2022 Procurement 33 45 7 11 3 0 0 78 15 50
2022 Real property 48 36 5 10 1 0 0 84 11 85
2022 Material management 34 41 14 9 3 0 0 74 12 30
2022 Information management 39 37 13 7 4 0 0 76 12 110
2022 Information technology 40 35 10 8 6 1 0 76 14 395
2022 Internal audit 44 22 28 3 3 0 0 66 6 30
2022 Evaluation 54 39 0 4 3 0 0 93 7 30
2022 Data sciences 47 35 7 9 2 0 0 82 11 80
2022 Policy 35 33 15 8 7 1 2 70 15 310
2022 Project management 37 34 14 8 6 0 0 72 14 275
2022 Other services to the public 25 21 20 13 20 1 0 46 33 220
2022 None of the above 22 27 17 14 19 0 1 50 33 515
2020 Client contact centre 30 33 22 11 5 0 0 63 16 145
2020 Federal regulators 17 36 16 18 12 1 0 54 30 100
2020 Compliance, inspection and enforcement 18 39 20 14 9 0 0 57 24 2225
2020 Communications or public affairs 40 31 13 10 6 0 1 71 16 105
2020 Access to information and privacy 45 41 12 1 0 0 0 87 1 55
2020 Security 24 35 17 13 10 0 0 59 23 625
2020 Science and technology 46 35 10 3 5 1 0 82 8 165
2020 Legal services 28 42 17 9 3 0 1 71 12 95
2020 Administration and operations 32 42 14 8 4 0 0 74 12 1065
2020 Human resources 40 39 10 8 2 0 0 79 11 565
2020 Financial management 48 34 11 5 1 0 0 82 7 275
2020 Procurement 28 43 6 17 7 0 0 71 23 45
2020 Real property 33 48 10 5 3 0 0 81 9 85
2020 Material management 48 29 10 9 3 0 0 78 12 35
2020 Information management 49 34 6 7 4 0 0 83 11 90
2020 Information technology 40 38 10 8 4 0 0 78 12 505
2020 Internal audit 41 40 4 11 3 0 0 81 15 35
2020 Evaluation 37 37 26 0 0 0 0 74 0 15
2020 Data sciences 42 46 7 4 1 0 0 88 5 65
2020 Policy 36 40 9 9 4 0 1 78 13 340
2020 Project management 42 42 10 4 2 0 0 84 6 260
2020 Other services to the public 24 34 20 15 7 0 0 58 22 230
2020 None of the above 27 35 16 12 10 0 0 62 21 610
2019 Client contact centre 22 45 20 7 5 1 0 67 12 145
2019 Federal regulators 26 24 16 18 16 0 0 51 34 80
2019 Compliance, inspection and enforcement 16 35 20 17 12 0 0 51 29 2030
2019 Communications or public affairs 33 40 10 11 6 0 0 73 17 85
2019 Access to information and privacy 36 43 10 4 7 0 0 79 12 60
2019 Security 21 38 18 13 9 0 0 60 22 750
2019 Science and technology 31 45 10 8 3 2 0 78 11 120
2019 Legal services 22 34 9 22 11 0 1 58 33 75
2019 Administration and operations 30 39 17 9 4 0 0 69 14 955
2019 Human resources 36 37 10 9 7 1 0 74 15 480
2019 Financial management 33 44 9 8 4 2 0 79 12 225
2019 Procurement 23 40 15 19 4 0 0 62 23 50
2019 Real property 29 42 12 11 5 1 0 72 16 80
2019 Material management 31 32 25 3 5 3 0 66 8 35
2019 Information management 26 38 21 14 1 0 0 64 15 70
2019 Information technology 30 38 15 10 7 0 0 68 17 410
2019 Internal audit 58 19 17 5 0 0 0 78 5 30
2019 Data sciences 38 43 12 3 3 0 0 82 6 55
2019 Policy 26 34 17 15 6 0 1 61 21 240
2019 Project management 33 34 15 11 7 0 1 67 18 180
2019 Other services to the public 18 34 21 13 12 0 0 53 25 225
2019 None of the above 22 31 17 16 12 0 1 54 28 580

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 29 17 13 14 11 0 49 31 175
2024 Health care practitioners 20 27 11 0 43 0 0 47 43 10
2024 Intelligence analysts 18 34 19 12 14 3 0 53 27 290
2024 Federal regulators 13 24 21 16 21 4 0 39 39 55
2024 Compliance, inspection and enforcement 8 21 20 20 28 2 0 30 50 1640
2024 Communications or public affairs 13 32 19 16 18 1 0 46 35 65
2024 Access to information and privacy 39 26 15 4 9 5 2 70 15 40
2024 Security 7 22 19 19 27 5 0 31 49 495
2024 Science and technology 23 37 19 13 8 0 0 60 21 120
2024 Legal services 10 21 20 23 12 14 0 36 41 75
2024 Administration and operations 19 33 21 12 11 4 1 54 24 895
2024 Human resources 21 35 23 11 6 3 0 58 18 525
2024 Financial management 19 37 27 8 5 4 0 58 14 190
2024 Procurement 29 23 17 25 5 0 0 52 31 45
2024 Real property 20 47 15 6 11 1 0 68 17 70
2024 Material management 26 28 17 18 0 2 8 60 20 30
2024 Information management 17 28 32 7 9 2 5 49 17 105
2024 Information technology 24 33 19 11 10 3 1 59 21 400
2024 Internal audit 40 32 12 3 12 0 0 72 15 30
2024 Evaluation 6 34 37 12 11 0 0 39 23 30
2024 Data sciences 27 38 19 6 7 3 0 67 13 85
2024 Policy 11 38 18 19 14 1 0 49 33 300
2024 Project management 15 39 23 14 7 3 0 55 21 220
2024 Other services to the public 7 30 15 17 27 3 0 38 46 220
2024 None of the above 13 20 19 18 25 3 1 35 44 480
2022 Client contact centre 14 35 14 16 16 4 2 52 34 155
2022 Federal regulators 18 36 15 13 17 0 0 55 30 90
2022 Compliance, inspection and enforcement 8 26 20 21 22 2 0 35 45 1955
2022 Communications or public affairs 18 47 12 11 10 2 0 66 22 105
2022 Access to information and privacy 32 32 22 4 9 0 0 65 13 55
2022 Security 9 27 17 21 24 2 0 37 45 630
2022 Science and technology 25 36 21 9 7 1 1 63 16 145
2022 Legal services 14 35 20 12 15 3 0 51 28 95
2022 Administration and operations 18 38 20 11 7 5 0 59 20 930
2022 Human resources 26 38 19 8 5 3 0 67 14 550
2022 Financial management 28 41 16 9 4 3 0 71 13 250
2022 Procurement 20 40 19 13 7 2 0 61 20 50
2022 Real property 37 35 17 6 1 4 0 75 7 85
2022 Material management 27 37 17 16 3 0 0 63 20 30
2022 Information management 29 43 20 3 3 1 0 73 7 110
2022 Information technology 28 37 16 8 7 3 1 68 16 395
2022 Internal audit 26 38 5 10 6 16 0 76 18 30
2022 Evaluation 22 51 11 5 8 4 0 75 13 30
2022 Data sciences 33 43 11 10 3 0 0 76 13 80
2022 Policy 20 38 20 11 8 3 0 60 19 310
2022 Project management 19 40 18 14 6 2 1 61 20 275
2022 Other services to the public 14 22 19 19 23 3 0 37 44 220
2022 None of the above 11 24 21 17 23 4 0 36 41 515
2020 Client contact centre 18 30 24 15 7 7 0 51 24 145
2020 Federal regulators 12 39 16 15 15 3 0 52 31 100
2020 Compliance, inspection and enforcement 9 35 21 19 13 3 0 45 33 2250
2020 Communications or public affairs 26 32 15 18 6 2 0 60 25 105
2020 Access to information and privacy 41 33 14 3 2 3 4 79 6 55
2020 Security 15 31 19 19 14 1 1 46 34 630
2020 Science and technology 32 38 16 5 6 3 0 72 11 170
2020 Legal services 14 39 26 12 6 2 0 54 19 95
2020 Administration and operations 20 42 20 9 5 4 1 66 14 1075
2020 Human resources 26 45 15 9 2 2 0 74 11 570
2020 Financial management 32 44 14 5 1 4 0 79 7 275
2020 Procurement 22 42 23 8 2 4 0 66 10 45
2020 Real property 25 43 18 6 3 4 0 71 10 85
2020 Material management 28 30 27 6 0 9 0 64 7 35
2020 Information management 38 32 18 5 4 3 0 72 9 95
2020 Information technology 26 39 17 7 5 5 0 68 13 510
2020 Internal audit 23 38 11 13 9 6 0 64 24 35
2020 Evaluation 18 23 40 14 0 5 0 43 15 20
2020 Data sciences 26 62 3 6 2 0 0 89 8 65
2020 Policy 24 43 15 12 3 4 0 70 15 340
2020 Project management 24 48 15 6 3 4 0 75 9 265
2020 Other services to the public 12 36 20 17 9 6 0 51 28 230
2020 None of the above 17 34 18 15 12 3 1 53 28 615
2019 Client contact centre 17 33 25 13 4 8 0 54 19 145
2019 Federal regulators 12 37 20 12 15 3 0 51 29 80
2019 Compliance, inspection and enforcement 8 29 23 22 16 2 0 37 39 2060
2019 Communications or public affairs 24 36 17 14 7 1 1 61 21 90
2019 Access to information and privacy 23 39 23 11 4 0 1 63 14 60
2019 Security 11 33 23 14 14 3 1 46 30 755
2019 Science and technology 24 42 15 11 4 3 2 69 16 120
2019 Legal services 13 34 13 26 8 7 0 49 37 75
2019 Administration and operations 17 39 20 13 7 4 1 58 21 975
2019 Human resources 26 38 21 8 4 3 0 66 13 485
2019 Financial management 28 44 13 8 4 3 0 74 12 225
2019 Procurement 10 39 26 11 5 8 0 53 18 50
2019 Real property 26 43 15 9 2 5 0 73 11 85
2019 Material management 18 33 34 8 7 0 0 51 15 35
2019 Information management 27 29 23 11 6 5 0 59 17 75
2019 Information technology 22 37 19 10 7 4 1 62 18 410
2019 Internal audit 45 36 12 4 0 2 0 83 5 30
2019 Data sciences 25 47 19 6 2 0 0 72 9 55
2019 Policy 16 43 15 13 9 3 1 61 23 245
2019 Project management 21 39 21 10 7 1 1 62 17 185
2019 Other services to the public 11 28 26 18 14 2 0 40 33 225
2019 None of the above 11 27 24 18 15 5 0 40 35 590

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 27 13 7 13 1 2 66 20 175
2024 Health care practitioners 67 27 0 7 0 0 0 93 7 10
2024 Intelligence analysts 34 31 8 12 15 0 0 65 27 290
2024 Federal regulators 17 35 14 6 27 0 0 52 33 55
2024 Compliance, inspection and enforcement 17 26 16 15 25 0 0 43 41 1640
2024 Communications or public affairs 22 29 11 12 25 0 0 52 37 65
2024 Access to information and privacy 42 25 9 14 10 0 0 67 24 40
2024 Security 21 27 12 14 25 0 0 48 39 495
2024 Science and technology 40 30 20 6 4 0 0 70 10 120
2024 Legal services 25 26 7 16 26 0 0 50 42 75
2024 Administration and operations 37 27 11 11 14 1 0 65 24 900
2024 Human resources 39 30 8 12 11 0 0 69 23 525
2024 Financial management 36 32 11 11 9 0 0 68 21 190
2024 Procurement 23 28 15 15 19 0 0 51 34 45
2024 Real property 32 36 16 8 7 0 0 69 15 70
2024 Material management 54 22 12 12 0 0 0 76 12 30
2024 Information management 38 22 14 9 14 2 0 62 24 105
2024 Information technology 39 28 9 8 13 2 0 69 22 400
2024 Internal audit 42 39 4 5 10 0 0 81 14 30
2024 Evaluation 17 60 2 8 14 0 0 77 21 30
2024 Data sciences 40 33 10 8 10 0 0 73 18 85
2024 Policy 30 23 9 19 19 0 0 53 38 305
2024 Project management 30 28 8 13 21 0 0 58 33 220
2024 Other services to the public 21 32 12 12 22 2 0 54 34 220
2024 None of the above 22 24 14 12 26 1 0 47 39 480
2022 Client contact centre 40 29 12 8 11 0 0 69 19 160
2022 Federal regulators 37 22 11 11 19 0 0 59 30 85
2022 Compliance, inspection and enforcement 19 28 13 17 23 0 0 47 40 1950
2022 Communications or public affairs 41 36 7 6 9 0 0 78 15 105
2022 Access to information and privacy 53 22 9 9 7 0 0 75 16 55
2022 Security 20 30 14 14 22 0 0 50 36 630
2022 Science and technology 47 31 10 7 6 0 0 77 12 145
2022 Legal services 25 32 14 15 13 0 2 58 28 95
2022 Administration and operations 40 31 9 10 8 1 1 72 18 925
2022 Human resources 48 26 7 11 7 0 0 75 18 550
2022 Financial management 47 33 5 9 6 0 0 80 15 250
2022 Procurement 44 31 11 11 3 0 0 75 14 50
2022 Real property 57 25 9 7 2 0 0 81 9 85
2022 Material management 50 27 10 8 3 0 0 78 12 30
2022 Information management 51 24 9 10 6 0 0 75 16 110
2022 Information technology 46 30 9 8 7 0 0 76 15 395
2022 Internal audit 42 30 23 0 6 0 0 72 6 30
2022 Evaluation 40 42 5 6 6 0 0 82 12 30
2022 Data sciences 54 28 9 4 4 0 0 83 9 80
2022 Policy 40 31 9 10 9 0 0 72 19 310
2022 Project management 45 26 10 13 6 0 0 71 19 275
2022 Other services to the public 27 25 9 16 22 0 0 53 38 220
2022 None of the above 23 27 12 16 21 0 1 50 38 515
2020 Client contact centre 48 25 10 6 9 0 1 74 16 145
2020 Federal regulators 25 29 14 15 16 0 0 55 31 100
2020 Compliance, inspection and enforcement 25 31 14 15 15 0 0 56 30 2245
2020 Communications or public affairs 44 25 13 9 8 0 1 70 18 105
2020 Access to information and privacy 62 25 13 0 0 0 0 87 0 55
2020 Security 30 29 14 14 14 0 0 59 28 625
2020 Science and technology 56 24 8 8 2 0 1 81 11 170
2020 Legal services 39 29 13 12 6 0 0 69 18 95
2020 Administration and operations 44 31 10 9 6 0 0 75 15 1075
2020 Human resources 51 28 10 6 4 0 1 80 10 570
2020 Financial management 57 24 11 4 4 0 0 82 8 275
2020 Procurement 47 23 16 6 9 0 0 70 15 45
2020 Real property 37 43 8 8 3 1 0 80 12 85
2020 Material management 40 23 25 4 9 0 0 62 13 35
2020 Information management 57 30 7 3 3 0 0 87 6 95
2020 Information technology 50 28 9 9 4 0 0 79 12 505
2020 Internal audit 39 57 0 0 3 0 0 97 3 35
2020 Evaluation 55 27 9 5 5 0 0 81 9 20
2020 Data sciences 57 35 6 1 0 1 0 93 1 65
2020 Policy 48 28 8 9 7 0 0 76 16 340
2020 Project management 55 29 6 7 2 0 0 85 9 265
2020 Other services to the public 30 26 17 13 14 0 0 55 28 230
2020 None of the above 34 30 11 11 13 0 0 65 24 620
2019 Client contact centre 39 33 12 9 6 1 0 72 16 145
2019 Federal regulators 24 31 13 20 12 0 0 55 32 80
2019 Compliance, inspection and enforcement 21 30 13 17 18 0 0 51 36 2050
2019 Communications or public affairs 48 27 9 10 6 0 0 76 15 90
2019 Access to information and privacy 58 24 12 3 4 0 0 82 7 60
2019 Security 26 33 14 12 15 0 0 59 27 750
2019 Science and technology 54 32 6 4 1 2 1 89 5 120
2019 Legal services 26 31 11 20 13 0 0 57 33 75
2019 Administration and operations 39 36 10 10 6 0 0 75 16 975
2019 Human resources 48 31 9 7 5 0 0 79 12 480
2019 Financial management 50 27 12 5 6 1 0 78 11 230
2019 Procurement 27 53 8 4 7 0 0 81 11 50
2019 Real property 41 31 17 6 5 0 0 72 12 85
2019 Material management 26 49 12 7 7 0 0 75 13 35
2019 Information management 42 28 10 7 11 2 0 71 19 80
2019 Information technology 44 34 8 8 4 1 0 79 13 415
2019 Internal audit 71 22 7 0 0 0 0 93 0 30
2019 Data sciences 48 40 4 0 4 3 0 91 4 55
2019 Policy 44 27 8 10 11 0 1 71 21 245
2019 Project management 45 32 9 8 5 0 0 78 13 185
2019 Other services to the public 29 25 16 16 14 0 0 54 30 225
2019 None of the above 26 33 12 13 16 1 0 59 29 585

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 30 12 2 3 0 1 83 5 175
2024 Health care practitioners 42 26 20 0 6 0 6 71 7 10
2024 Intelligence analysts 39 33 17 5 5 0 2 73 10 290
2024 Federal regulators 27 45 14 7 5 0 2 74 12 55
2024 Compliance, inspection and enforcement 34 33 17 7 4 0 4 70 12 1640
2024 Communications or public affairs 33 28 16 14 9 0 0 62 22 65
2024 Access to information and privacy 52 23 18 2 4 0 2 76 6 40
2024 Security 36 35 16 5 4 0 5 74 10 495
2024 Science and technology 46 32 10 6 3 0 3 80 9 120
2024 Legal services 27 34 24 10 4 0 0 61 15 75
2024 Administration and operations 45 30 15 7 3 0 0 75 10 900
2024 Human resources 40 29 18 9 4 0 0 70 13 525
2024 Financial management 39 37 15 6 3 0 0 76 9 190
2024 Procurement 23 29 25 12 6 0 5 55 19 45
2024 Real property 29 33 21 11 5 0 0 62 16 70
2024 Material management 50 40 7 4 0 0 0 90 4 30
2024 Information management 55 26 10 1 3 0 5 85 4 105
2024 Information technology 42 33 17 5 3 0 0 75 8 400
2024 Internal audit 55 20 17 7 0 0 0 76 7 30
2024 Evaluation 43 45 5 0 6 0 0 89 6 30
2024 Data sciences 56 28 9 7 1 0 0 84 8 85
2024 Policy 38 31 18 7 5 0 1 70 12 305
2024 Project management 44 29 14 5 8 0 0 73 13 220
2024 Other services to the public 42 29 17 4 5 0 4 73 10 220
2024 None of the above 32 29 19 8 6 1 5 64 15 480
2022 Client contact centre 55 32 7 1 3 0 2 89 4 160
2022 Federal regulators 35 29 22 7 5 0 2 65 12 90
2022 Compliance, inspection and enforcement 34 33 17 7 6 1 3 70 13 1955
2022 Communications or public affairs 48 28 12 6 6 0 0 76 12 105
2022 Access to information and privacy 47 26 12 6 9 0 0 74 14 55
2022 Security 40 29 16 5 5 0 5 73 10 630
2022 Science and technology 39 35 17 3 4 0 2 75 7 145
2022 Legal services 15 41 21 12 9 0 2 57 22 95
2022 Administration and operations 47 29 14 4 4 0 1 77 9 930
2022 Human resources 33 29 17 12 8 0 0 62 20 550
2022 Financial management 39 30 13 11 6 0 0 69 17 250
2022 Procurement 30 25 28 9 5 0 3 57 14 50
2022 Real property 31 36 19 12 3 0 0 67 15 85
2022 Material management 54 30 13 3 0 0 0 84 3 30
2022 Information management 52 29 14 3 2 0 0 81 5 110
2022 Information technology 37 34 14 9 5 1 0 72 14 395
2022 Internal audit 45 43 5 0 6 0 0 88 6 30
2022 Evaluation 38 41 18 3 0 0 0 79 3 30
2022 Data sciences 56 33 11 0 0 1 0 89 0 80
2022 Policy 41 30 14 10 5 0 0 72 14 310
2022 Project management 36 28 20 8 8 0 0 64 16 275
2022 Other services to the public 47 30 10 6 4 1 2 79 11 220
2022 None of the above 33 31 16 9 5 1 4 68 15 515
2020 Client contact centre 51 28 12 7 3 0 0 78 10 145
2020 Federal regulators 37 35 13 6 9 0 1 72 15 100
2020 Compliance, inspection and enforcement 39 35 15 6 4 0 2 75 9 2240
2020 Communications or public affairs 45 33 9 7 6 0 0 78 13 105
2020 Access to information and privacy 43 31 16 8 0 0 2 75 9 55
2020 Security 44 35 13 4 2 0 1 80 7 625
2020 Science and technology 42 31 16 5 4 1 1 74 10 170
2020 Legal services 42 32 21 4 0 0 0 75 4 95
2020 Administration and operations 44 32 13 6 5 0 0 76 10 1065
2020 Human resources 34 32 19 9 6 0 0 66 15 565
2020 Financial management 39 36 15 7 4 0 0 74 11 275
2020 Procurement 32 19 27 12 9 0 0 51 21 45
2020 Real property 39 30 17 10 3 0 1 70 13 85
2020 Material management 54 31 9 4 2 0 0 85 5 35
2020 Information management 39 39 13 4 3 1 1 80 7 95
2020 Information technology 36 31 17 9 7 0 0 67 16 510
2020 Internal audit 48 44 4 0 4 0 0 92 4 35
2020 Evaluation 55 23 22 0 0 0 0 78 0 20
2020 Data sciences 33 47 17 3 0 0 0 80 3 65
2020 Policy 35 31 18 9 7 1 0 67 16 340
2020 Project management 39 35 14 8 4 0 0 74 13 265
2020 Other services to the public 42 27 20 6 3 0 2 71 9 230
2020 None of the above 35 33 16 7 6 0 2 70 14 610
2019 Client contact centre 55 30 10 3 2 0 1 85 4 145
2019 Federal regulators 36 32 17 7 7 0 1 69 14 80
2019 Compliance, inspection and enforcement 33 34 20 7 4 0 2 68 11 2045
2019 Communications or public affairs 47 27 12 8 6 0 0 74 14 90
2019 Access to information and privacy 56 22 17 0 5 0 0 78 5 60
2019 Security 40 32 17 6 4 0 1 72 10 750
2019 Science and technology 42 26 23 5 4 0 0 69 9 120
2019 Legal services 20 34 27 12 5 1 0 55 18 75
2019 Administration and operations 42 35 15 4 3 0 0 77 8 970
2019 Human resources 40 28 18 7 7 0 0 69 13 480
2019 Financial management 43 33 16 5 2 0 0 76 7 225
2019 Procurement 26 20 29 11 9 4 0 49 21 50
2019 Real property 23 36 25 11 4 0 1 60 15 85
2019 Material management 53 37 3 3 3 0 0 90 7 35
2019 Information management 39 43 5 10 3 0 0 82 13 75
2019 Information technology 40 30 17 8 6 0 0 70 13 410
2019 Internal audit 59 34 7 0 0 0 0 93 0 30
2019 Data sciences 49 35 9 4 3 0 0 84 8 55
2019 Policy 36 35 13 9 7 0 0 71 16 245
2019 Project management 31 36 20 11 3 0 0 66 14 185
2019 Other services to the public 40 28 20 6 4 0 3 70 10 225
2019 None of the above 37 33 16 7 6 0 1 70 13 585

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 22 10 3 10 0 10 75 14 175
2024 Health care practitioners 78 16 6 0 0 0 0 94 0 10
2024 Intelligence analysts 58 19 5 4 8 1 4 81 13 290
2024 Federal regulators 43 16 13 5 15 0 8 64 21 55
2024 Compliance, inspection and enforcement 27 20 12 6 18 2 14 57 30 1640
2024 Communications or public affairs 34 24 6 13 15 8 1 64 30 65
2024 Access to information and privacy 59 18 8 8 5 0 2 79 13 40
2024 Security 27 18 12 7 19 2 15 54 31 495
2024 Science and technology 61 24 5 1 3 2 5 90 4 120
2024 Legal services 55 19 3 5 15 1 2 77 21 75
2024 Administration and operations 51 21 7 4 7 3 5 79 13 900
2024 Human resources 57 21 5 6 7 1 3 82 13 525
2024 Financial management 57 27 6 5 2 3 0 87 7 190
2024 Procurement 57 22 7 4 10 0 0 79 14 45
2024 Real property 68 18 6 2 1 3 3 91 3 70
2024 Material management 39 39 7 4 4 0 8 84 9 30
2024 Information management 48 27 5 6 9 1 3 79 16 105
2024 Information technology 64 17 7 3 4 4 1 86 7 400
2024 Internal audit 70 20 7 0 0 0 3 93 0 30
2024 Evaluation 54 23 3 14 0 0 6 83 15 30
2024 Data sciences 75 15 3 5 1 0 1 92 6 85
2024 Policy 47 26 9 5 9 3 1 76 14 305
2024 Project management 61 18 4 7 9 1 0 80 16 220
2024 Other services to the public 30 19 14 7 16 1 13 57 27 220
2024 None of the above 38 17 9 6 18 2 10 63 27 480
2022 Client contact centre 45 21 8 3 12 1 10 73 17 160
2022 Federal regulators 48 22 3 8 11 2 6 77 20 90
2022 Compliance, inspection and enforcement 32 20 9 5 17 2 14 62 27 1950
2022 Communications or public affairs 56 27 6 2 8 0 1 84 10 105
2022 Access to information and privacy 51 31 7 7 0 0 5 86 7 55
2022 Security 31 19 8 7 18 2 15 60 31 630
2022 Science and technology 72 18 3 3 1 1 3 93 4 145
2022 Legal services 55 17 6 6 12 4 2 76 18 95
2022 Administration and operations 55 23 6 4 6 2 4 83 11 930
2022 Human resources 65 19 4 3 3 2 4 90 6 550
2022 Financial management 66 20 7 1 3 2 0 88 4 250
2022 Procurement 73 27 0 0 0 0 0 100 0 50
2022 Real property 70 13 7 3 5 3 0 85 8 85
2022 Material management 51 23 8 14 4 0 0 74 18 30
2022 Information management 74 14 3 3 4 2 0 89 7 110
2022 Information technology 71 21 3 2 2 1 0 93 4 395
2022 Internal audit 54 34 4 4 0 0 3 91 5 30
2022 Evaluation 77 12 4 0 3 0 3 92 3 30
2022 Data sciences 75 15 7 1 0 0 2 92 1 80
2022 Policy 67 21 4 3 2 1 1 91 5 310
2022 Project management 66 24 4 1 2 1 2 93 3 275
2022 Other services to the public 37 21 10 3 14 2 13 68 21 220
2022 None of the above 38 19 11 4 17 4 6 64 24 515

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Client contact centre 36 34 30 175
2024 Health care practitioners 23 25 52 10
2024 Intelligence analysts 39 28 33 290
2024 Federal regulators 36 34 31 55
2024 Compliance, inspection and enforcement 34 36 30 1640
2024 Communications or public affairs 47 24 29 65
2024 Access to information and privacy 39 37 23 40
2024 Security 36 37 26 490
2024 Science and technology 33 30 37 120
2024 Legal services 51 20 28 75
2024 Administration and operations 47 23 30 900
2024 Human resources 43 23 34 525
2024 Financial management 44 23 34 190
2024 Procurement 37 20 42 45
2024 Real property 37 25 38 70
2024 Material management 30 53 17 30
2024 Information management 45 17 38 105
2024 Information technology 33 33 34 400
2024 Internal audit 48 30 22 30
2024 Evaluation 58 14 28 30
2024 Data sciences 32 21 47 85
2024 Policy 52 22 26 305
2024 Project management 43 22 36 220
2024 Other services to the public 39 30 31 220
2024 None of the above 42 30 28 480
2022 Client contact centre 39 31 30 160
2022 Federal regulators 45 28 27 90
2022 Compliance, inspection and enforcement 38 32 30 1955
2022 Communications or public affairs 53 20 27 105
2022 Access to information and privacy 36 30 34 55
2022 Security 41 32 27 630
2022 Science and technology 41 31 27 145
2022 Legal services 45 24 31 95
2022 Administration and operations 50 24 26 930
2022 Human resources 43 23 34 550
2022 Financial management 47 27 25 245
2022 Procurement 41 25 33 50
2022 Real property 34 30 36 85
2022 Material management 55 15 29 30
2022 Information management 40 21 39 110
2022 Information technology 37 28 35 395
2022 Internal audit 37 20 43 30
2022 Evaluation 34 42 23 30
2022 Data sciences 43 23 33 80
2022 Policy 45 24 31 310
2022 Project management 49 20 30 275
2022 Other services to the public 32 36 32 220
2022 None of the above 40 29 31 515
2020 Client contact centre 28 40 31 145
2020 Federal regulators 29 42 29 100
2020 Compliance, inspection and enforcement 23 41 36 2255
2020 Communications or public affairs 34 29 37 105
2020 Access to information and privacy 20 53 27 55
2020 Security 25 40 34 630
2020 Science and technology 16 44 40 170
2020 Legal services 24 37 38 95
2020 Administration and operations 31 31 37 1080
2020 Human resources 29 37 34 575
2020 Financial management 29 38 34 275
2020 Procurement 21 42 37 45
2020 Real property 27 26 47 85
2020 Material management 21 43 37 35
2020 Information management 28 27 45 95
2020 Information technology 22 42 37 515
2020 Internal audit 48 13 39 35
2020 Evaluation 54 14 32 20
2020 Data sciences 20 41 38 65
2020 Policy 32 33 35 345
2020 Project management 24 35 40 265
2020 Other services to the public 23 39 38 230
2020 None of the above 28 38 34 620
2019 Client contact centre 35 34 31 145
2019 Federal regulators 20 45 35 80
2019 Compliance, inspection and enforcement 26 38 36 2065
2019 Communications or public affairs 24 28 48 90
2019 Access to information and privacy 38 28 35 60
2019 Security 25 42 33 755
2019 Science and technology 30 31 39 120
2019 Legal services 28 24 48 75
2019 Administration and operations 32 32 36 975
2019 Human resources 38 31 31 485
2019 Financial management 37 33 31 230
2019 Procurement 36 18 46 50
2019 Real property 42 13 45 85
2019 Material management 33 32 34 35
2019 Information management 27 29 43 80
2019 Information technology 28 29 42 415
2019 Internal audit 34 21 45 30
2019 Data sciences 31 32 37 55
2019 Policy 37 27 36 245
2019 Project management 38 26 35 185
2019 Other services to the public 26 37 37 225
2019 None of the above 30 32 39 590

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Client contact centre 12 38 24 6 15 6 65
2024 Intelligence analysts 10 48 22 6 11 3 100
2024 Federal regulators 23 14 21 5 31 7 20
2024 Compliance, inspection and enforcement 18 38 21 11 8 5 540
2024 Communications or public affairs 6 28 47 4 7 9 30
2024 Access to information and privacy 10 54 25 11 0 0 15
2024 Security 11 44 22 6 9 7 175
2024 Science and technology 26 33 26 12 4 0 40
2024 Legal services 6 15 26 9 40 4 30
2024 Administration and operations 12 49 23 5 7 4 400
2024 Human resources 12 36 32 6 7 7 220
2024 Financial management 16 32 33 6 6 7 80
2024 Procurement 5 29 42 0 12 12 15
2024 Real property 19 35 34 8 0 4 25
2024 Information management 12 44 20 8 13 3 45
2024 Information technology 24 19 24 9 18 5 130
2024 Internal audit 5 57 19 7 11 0 10
2024 Evaluation 6 43 32 4 15 0 15
2024 Data sciences 6 21 52 10 11 0 30
2024 Policy 9 32 40 7 5 7 160
2024 Project management 17 40 32 3 4 3 95
2024 Other services to the public 14 47 13 13 8 4 80
2024 None of the above 16 36 21 10 9 8 195
2022 Client contact centre 19 43 25 3 2 8 55
2022 Federal regulators 16 42 16 4 18 4 35
2022 Compliance, inspection and enforcement 15 41 25 8 5 6 730
2022 Communications or public affairs 15 20 48 4 9 4 50
2022 Access to information and privacy 0 33 36 0 21 10 20
2022 Security 6 46 23 9 8 8 245
2022 Science and technology 23 19 31 1 14 11 60
2022 Legal services 16 34 39 6 3 2 40
2022 Administration and operations 13 47 20 3 8 8 440
2022 Human resources 9 40 30 8 6 8 225
2022 Financial management 8 43 29 5 9 5 115
2022 Procurement 17 32 42 0 0 8 20
2022 Real property 15 35 24 4 17 5 25
2022 Material management 11 42 10 16 16 5 15
2022 Information management 16 45 12 4 15 7 40
2022 Information technology 16 24 26 8 13 13 140
2022 Evaluation 11 43 45 0 0 0 10
2022 Data sciences 3 43 14 17 18 5 35
2022 Policy 9 38 35 9 3 6 140
2022 Project management 9 40 34 3 8 7 130
2022 Other services to the public 14 35 20 15 12 4 65
2022 None of the above 16 37 25 10 4 8 200
2020 Client contact centre 17 40 28 8 3 5 40
2020 Federal regulators 24 40 21 7 0 7 30
2020 Compliance, inspection and enforcement 27 33 26 7 2 5 520
2020 Communications or public affairs 21 17 40 3 5 14 35
2020 Access to information and privacy 31 62 8 0 0 0 10
2020 Security 16 36 27 9 10 3 155
2020 Science and technology 26 24 35 6 0 8 25
2020 Legal services 4 46 41 0 9 0 20
2020 Administration and operations 15 43 25 3 7 7 345
2020 Human resources 15 36 30 1 11 7 165
2020 Financial management 13 30 37 12 0 9 85
2020 Procurement 17 27 37 0 0 19 10
2020 Real property 12 21 41 0 22 4 20
2020 Information management 19 37 23 8 13 0 25
2020 Information technology 24 22 36 3 8 7 110
2020 Internal audit 18 18 20 20 20 4 15
2020 Evaluation 9 33 59 0 0 0 10
2020 Policy 15 36 38 3 2 7 115
2020 Project management 17 43 33 1 2 4 70
2020 Other services to the public 18 38 28 2 6 8 50
2020 None of the above 18 37 28 7 5 5 175
2019 Client contact centre 15 26 13 6 36 3 50
2019 Federal regulators 31 19 40 6 0 3 15
2019 Compliance, inspection and enforcement 22 31 27 10 6 5 520
2019 Communications or public affairs 8 24 34 12 22 0 20
2019 Access to information and privacy 7 16 25 0 41 10 20
2019 Security 13 32 19 9 20 7 190
2019 Science and technology 22 16 26 7 23 6 30
2019 Legal services 10 29 57 0 0 5 20
2019 Administration and operations 15 33 27 4 15 6 320
2019 Human resources 15 31 31 4 13 6 170
2019 Financial management 10 31 40 1 12 6 85
2019 Procurement 5 16 57 0 17 5 15
2019 Real property 13 30 37 0 20 0 35
2019 Material management 20 45 24 0 0 10 10
2019 Information management 21 28 32 0 17 3 20
2019 Information technology 18 24 38 2 13 4 110
2019 Internal audit 7 22 15 7 42 7 10
2019 Data sciences 0 24 21 0 48 7 15
2019 Policy 19 33 34 4 8 1 95
2019 Project management 16 31 37 3 6 7 70
2019 Other services to the public 23 28 28 7 14 2 60
2019 None of the above 17 30 26 7 12 8 170
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 46 6 5 8 0 0 80 14 175
2024 Health care practitioners 67 21 6 0 7 0 0 88 7 10
2024 Intelligence analysts 43 33 10 10 4 0 0 76 14 290
2024 Federal regulators 22 40 11 16 11 0 0 62 27 55
2024 Compliance, inspection and enforcement 24 34 14 14 13 0 0 58 27 1635
2024 Communications or public affairs 38 25 7 20 9 0 0 64 29 65
2024 Access to information and privacy 48 43 4 2 3 0 0 91 5 40
2024 Security 22 34 18 12 15 0 0 56 26 490
2024 Science and technology 51 33 10 3 1 0 1 85 5 120
2024 Legal services 42 35 3 7 13 0 0 77 20 75
2024 Administration and operations 43 35 9 7 5 0 0 78 13 895
2024 Human resources 47 38 7 4 3 0 0 86 7 525
2024 Financial management 37 41 10 7 4 1 0 79 11 190
2024 Procurement 51 32 9 6 2 0 0 83 8 45
2024 Real property 47 29 14 5 5 0 0 77 9 70
2024 Material management 49 39 11 0 0 0 0 89 0 30
2024 Information management 41 35 12 6 5 1 0 77 11 105
2024 Information technology 45 34 10 7 4 0 0 79 11 400
2024 Internal audit 73 24 0 0 3 0 0 97 3 30
2024 Evaluation 49 29 10 8 4 0 0 78 12 30
2024 Data sciences 40 37 9 9 5 0 0 78 13 85
2024 Policy 33 41 7 10 8 1 0 75 18 305
2024 Project management 35 46 4 6 7 1 0 82 14 220
2024 Other services to the public 24 40 11 12 11 3 0 65 24 220
2024 None of the above 25 34 15 10 15 1 0 59 26 480
2022 Client contact centre 35 40 9 12 4 0 0 75 16 155
2022 Federal regulators 36 41 11 6 5 0 0 77 11 90
2022 Compliance, inspection and enforcement 25 37 14 12 11 0 0 63 23 1950
2022 Communications or public affairs 36 41 9 9 5 0 0 77 14 105
2022 Access to information and privacy 45 38 9 4 4 0 0 82 9 55
2022 Security 24 35 16 11 14 0 0 59 25 630
2022 Science and technology 57 33 6 4 0 0 1 91 4 145
2022 Legal services 44 32 7 8 9 1 0 76 17 95
2022 Administration and operations 38 42 10 7 3 0 0 80 11 925
2022 Human resources 54 32 6 6 2 0 0 86 8 550
2022 Financial management 44 41 7 4 3 0 0 86 7 245
2022 Procurement 42 43 12 4 0 0 0 85 4 50
2022 Real property 61 32 7 0 0 0 0 93 0 85
2022 Material management 43 46 11 0 0 0 0 89 0 30
2022 Information management 42 40 11 4 2 1 0 83 7 110
2022 Information technology 52 35 6 5 3 0 0 87 8 395
2022 Internal audit 56 31 5 5 3 0 0 87 8 30
2022 Evaluation 54 46 0 0 0 0 0 100 0 30
2022 Data sciences 38 43 8 4 7 0 0 81 11 80
2022 Policy 44 33 12 8 3 0 0 77 11 310
2022 Project management 45 39 9 4 3 0 0 84 7 275
2022 Other services to the public 31 32 12 11 12 3 0 64 23 220
2022 None of the above 29 35 12 10 15 0 0 64 25 510
2020 Client contact centre 38 35 14 6 5 1 0 74 12 145
2020 Federal regulators 30 38 15 11 6 0 0 67 18 100
2020 Compliance, inspection and enforcement 28 39 15 11 7 0 0 67 18 2245
2020 Communications or public affairs 46 36 7 5 5 0 1 82 10 105
2020 Access to information and privacy 53 42 1 4 0 0 0 95 4 55
2020 Security 32 36 12 10 9 0 0 68 20 625
2020 Science and technology 54 30 10 5 1 0 0 84 6 170
2020 Legal services 46 40 6 4 3 0 0 86 8 95
2020 Administration and operations 41 39 10 5 4 1 0 81 9 1075
2020 Human resources 52 33 9 4 2 0 0 85 6 570
2020 Financial management 54 35 8 3 0 0 0 89 3 275
2020 Procurement 49 32 12 4 2 0 0 82 6 40
2020 Real property 44 38 12 3 2 0 0 82 5 85
2020 Material management 48 23 24 5 0 0 0 71 5 35
2020 Information management 53 36 6 2 1 1 0 90 4 95
2020 Information technology 50 37 9 3 2 0 0 86 5 510
2020 Internal audit 40 45 2 9 3 0 0 85 13 35
2020 Evaluation 50 32 0 18 0 0 0 82 18 20
2020 Data sciences 66 29 1 3 1 0 0 95 4 65
2020 Policy 44 39 9 6 3 0 0 83 8 345
2020 Project management 51 38 8 2 1 0 0 89 3 265
2020 Other services to the public 31 34 14 17 5 0 0 65 21 225
2020 None of the above 35 35 13 9 7 1 0 71 16 615
2019 Client contact centre 37 36 12 6 7 1 0 75 13 145
2019 Federal regulators 31 46 7 9 8 0 0 77 16 80
2019 Compliance, inspection and enforcement 24 38 16 12 9 0 0 63 21 2045
2019 Communications or public affairs 34 49 10 5 2 0 0 84 7 90
2019 Access to information and privacy 48 37 11 0 4 0 0 85 4 60
2019 Security 28 38 15 10 8 0 0 67 18 740
2019 Science and technology 41 43 11 1 2 1 1 86 3 120
2019 Legal services 28 47 9 13 3 0 0 75 16 75
2019 Administration and operations 37 40 12 6 4 0 0 77 10 970
2019 Human resources 49 39 6 3 3 0 0 88 6 475
2019 Financial management 49 33 8 6 5 0 0 82 10 225
2019 Procurement 35 49 11 5 0 0 0 84 5 50
2019 Real property 40 43 10 3 3 0 0 83 6 85
2019 Material management 38 39 20 3 0 0 0 77 3 35
2019 Information management 45 36 5 7 6 1 0 82 13 80
2019 Information technology 39 42 9 6 4 0 0 81 10 410
2019 Internal audit 64 31 4 0 0 0 0 96 0 30
2019 Data sciences 46 30 9 14 1 0 0 76 15 55
2019 Policy 40 32 11 10 8 0 0 71 18 245
2019 Project management 49 31 5 8 6 0 0 81 14 185
2019 Other services to the public 26 41 13 14 7 0 0 66 21 225
2019 None of the above 26 36 16 11 11 0 0 62 22 585

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 41 19 13 6 1 0 63 19 175
2024 Health care practitioners 50 22 12 5 11 0 0 72 16 10
2024 Intelligence analysts 16 37 18 17 12 1 0 53 29 290
2024 Federal regulators 21 24 22 13 18 2 0 46 31 55
2024 Compliance, inspection and enforcement 10 28 20 21 21 1 0 38 42 1640
2024 Communications or public affairs 14 48 13 12 13 0 0 62 25 65
2024 Access to information and privacy 33 33 21 10 3 0 0 67 13 40
2024 Security 11 26 25 17 21 0 0 38 37 495
2024 Science and technology 17 37 22 14 9 1 0 54 23 120
2024 Legal services 21 30 17 17 15 0 0 51 32 75
2024 Administration and operations 23 38 18 11 8 2 0 62 20 900
2024 Human resources 20 40 19 14 6 1 0 61 20 525
2024 Financial management 18 41 17 13 9 1 0 60 23 190
2024 Procurement 15 40 25 12 6 2 0 57 17 45
2024 Real property 23 32 21 17 7 0 0 55 25 70
2024 Material management 32 37 26 5 0 0 0 69 5 30
2024 Information management 23 30 20 14 11 0 1 54 26 105
2024 Information technology 23 34 18 13 10 2 0 58 24 400
2024 Internal audit 43 27 5 16 9 0 0 70 25 30
2024 Evaluation 11 41 29 10 8 0 0 52 19 30
2024 Data sciences 18 35 18 15 14 0 0 53 29 85
2024 Policy 11 37 15 24 12 1 0 49 36 305
2024 Project management 18 37 20 13 12 0 0 55 25 220
2024 Other services to the public 9 34 19 16 20 2 0 43 37 220
2024 None of the above 12 24 20 18 24 2 0 37 42 480
2022 Client contact centre 18 38 17 16 9 2 0 57 25 160
2022 Federal regulators 14 53 10 14 9 0 0 68 22 85
2022 Compliance, inspection and enforcement 11 31 19 19 20 1 0 42 39 1955
2022 Communications or public affairs 24 40 18 8 10 0 0 64 18 105
2022 Access to information and privacy 23 44 21 8 3 0 0 68 11 55
2022 Security 11 28 22 20 18 1 0 40 38 630
2022 Science and technology 26 47 9 13 4 0 1 73 17 145
2022 Legal services 6 44 20 21 7 0 0 51 29 95
2022 Administration and operations 21 41 19 12 7 1 0 62 19 930
2022 Human resources 24 44 16 10 4 2 0 70 14 550
2022 Financial management 34 40 14 8 2 1 0 76 10 245
2022 Procurement 18 41 14 17 9 0 0 60 26 50
2022 Real property 34 46 12 6 1 1 0 81 7 85
2022 Material management 40 40 11 9 0 0 0 80 9 30
2022 Information management 28 41 14 10 6 1 0 70 16 110
2022 Information technology 24 38 19 12 5 1 0 63 17 395
2022 Internal audit 45 42 10 3 0 0 0 86 3 30
2022 Evaluation 31 31 22 10 7 0 0 61 17 30
2022 Data sciences 18 45 18 9 8 1 0 64 18 80
2022 Policy 18 42 16 16 8 1 0 60 24 310
2022 Project management 21 43 14 15 6 0 0 64 21 275
2022 Other services to the public 19 25 22 17 17 1 0 45 34 220
2022 None of the above 11 30 22 17 18 2 1 42 36 515
2020 Client contact centre 27 38 21 7 6 1 0 66 13 145
2020 Federal regulators 13 30 25 18 14 0 0 43 32 100
2020 Compliance, inspection and enforcement 13 38 21 16 11 1 0 51 28 2250
2020 Communications or public affairs 32 47 10 5 6 0 0 78 12 105
2020 Access to information and privacy 42 37 14 6 0 0 0 79 6 55
2020 Security 16 35 19 16 12 1 0 52 28 625
2020 Science and technology 35 41 14 8 2 0 0 76 10 170
2020 Legal services 14 42 18 18 7 1 0 57 25 95
2020 Administration and operations 24 44 18 9 4 1 0 69 14 1080
2020 Human resources 31 46 16 5 1 2 0 78 6 575
2020 Financial management 41 39 13 6 1 1 0 80 7 270
2020 Procurement 22 49 22 2 5 0 0 71 7 45
2020 Real property 27 43 18 9 1 1 0 71 11 85
2020 Material management 36 33 23 8 0 0 0 69 8 35
2020 Information management 33 44 12 5 4 3 0 79 9 95
2020 Information technology 31 40 16 8 4 2 0 72 12 510
2020 Internal audit 48 28 11 12 0 0 0 76 12 35
2020 Evaluation 27 32 37 5 0 0 0 58 5 20
2020 Data sciences 42 41 8 4 4 0 0 84 8 65
2020 Policy 26 48 15 7 4 0 0 74 11 345
2020 Project management 34 47 11 6 2 0 0 81 8 265
2020 Other services to the public 17 33 19 20 8 2 1 52 29 230
2020 None of the above 19 34 20 13 11 3 0 54 25 620
2019 Client contact centre 24 44 22 8 1 1 0 68 9 145
2019 Federal regulators 13 44 23 7 12 1 0 57 20 80
2019 Compliance, inspection and enforcement 13 34 22 19 11 1 0 48 30 2060
2019 Communications or public affairs 30 42 12 14 1 0 0 72 15 90
2019 Access to information and privacy 31 47 16 2 4 0 0 78 6 60
2019 Security 19 34 21 15 11 0 0 53 26 755
2019 Science and technology 25 39 17 9 3 7 0 69 13 120
2019 Legal services 11 38 16 23 12 0 0 49 35 75
2019 Administration and operations 22 41 18 11 6 1 0 64 17 975
2019 Human resources 28 42 16 9 4 1 0 71 13 480
2019 Financial management 26 47 16 8 3 0 0 73 11 230
2019 Procurement 18 40 22 14 4 2 0 59 18 50
2019 Real property 25 32 27 9 6 0 0 57 16 85
2019 Material management 20 39 23 9 7 3 0 61 16 35
2019 Information management 17 46 19 12 3 3 0 65 16 80
2019 Information technology 22 39 18 13 6 1 0 62 20 410
2019 Internal audit 50 32 14 4 0 0 0 81 4 30
2019 Data sciences 25 38 23 9 4 1 0 64 13 55
2019 Policy 25 36 13 15 10 0 0 61 25 245
2019 Project management 25 39 17 14 5 0 0 64 20 180
2019 Other services to the public 14 37 23 15 11 0 0 51 26 225
2019 None of the above 14 33 20 17 15 2 0 47 32 585

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 11 23 34 18 10 0 4 29 35 175
2024 Health care practitioners 4 12 23 11 36 0 15 55 19 10
2024 Intelligence analysts 18 28 28 14 8 1 2 23 48 290
2024 Federal regulators 16 32 34 14 2 0 3 16 49 55
2024 Compliance, inspection and enforcement 20 30 29 12 7 1 2 19 51 1640
2024 Communications or public affairs 30 19 34 10 5 2 2 15 50 65
2024 Access to information and privacy 11 24 20 18 10 10 6 34 42 40
2024 Security 18 28 32 12 6 2 2 19 48 495
2024 Science and technology 11 28 32 13 14 1 2 28 40 120
2024 Legal services 20 18 35 24 3 0 0 28 38 75
2024 Administration and operations 15 25 29 17 9 1 3 28 42 895
2024 Human resources 17 26 33 12 7 1 2 21 45 525
2024 Financial management 12 25 36 17 7 0 2 25 37 190
2024 Procurement 28 40 23 7 2 0 0 9 68 45
2024 Real property 16 25 42 10 5 0 3 15 42 70
2024 Material management 0 32 39 30 0 0 0 30 32 30
2024 Information management 19 22 29 11 12 0 7 25 44 105
2024 Information technology 19 28 31 13 6 1 1 20 48 395
2024 Internal audit 0 18 29 24 24 0 5 50 19 30
2024 Evaluation 13 20 27 37 3 0 0 40 33 30
2024 Data sciences 20 18 38 15 10 0 0 24 38 85
2024 Policy 25 30 30 9 4 0 1 13 56 305
2024 Project management 28 35 24 7 5 0 1 12 64 220
2024 Other services to the public 17 21 35 16 7 1 3 24 40 220
2024 None of the above 24 29 25 10 6 2 3 17 57 480
2022 Client contact centre 8 29 33 17 8 2 4 26 39 155
2022 Federal regulators 19 21 36 9 14 0 1 23 40 90
2022 Compliance, inspection and enforcement 20 27 30 13 7 1 2 20 49 1950
2022 Communications or public affairs 13 27 27 24 10 0 0 34 40 105
2022 Access to information and privacy 6 24 31 15 16 0 8 34 33 55
2022 Security 17 27 31 15 7 0 2 23 45 630
2022 Science and technology 12 24 28 24 9 0 3 34 37 145
2022 Legal services 14 17 38 22 5 1 3 28 33 95
2022 Administration and operations 9 25 35 17 10 1 3 29 35 930
2022 Human resources 18 28 30 14 8 1 1 22 47 550
2022 Financial management 7 24 38 20 9 0 2 30 31 250
2022 Procurement 19 31 30 7 8 3 2 16 52 50
2022 Real property 4 35 39 13 5 0 3 19 41 85
2022 Material management 9 32 31 14 12 0 2 27 42 30
2022 Information management 10 22 37 16 11 2 2 28 33 110
2022 Information technology 14 29 29 16 8 1 3 25 44 395
2022 Internal audit 5 14 29 43 8 0 2 51 19 30
2022 Evaluation 4 17 55 17 7 0 0 24 21 30
2022 Data sciences 11 18 31 23 14 0 4 38 30 80
2022 Policy 18 25 37 15 4 0 1 19 44 310
2022 Project management 18 28 33 13 6 1 1 19 47 275
2022 Other services to the public 17 25 30 17 7 2 3 25 44 220
2022 None of the above 20 28 25 16 7 2 2 24 50 515
2020 Client contact centre 9 25 34 20 12 1 0 32 34 145
2020 Federal regulators 29 27 26 14 4 0 0 18 56 100
2020 Compliance, inspection and enforcement 19 30 32 13 5 0 1 19 49 2260
2020 Communications or public affairs 14 18 36 22 8 0 1 30 33 105
2020 Access to information and privacy 0 11 45 29 8 0 7 40 12 55
2020 Security 17 30 26 18 7 0 0 26 47 630
2020 Science and technology 6 22 31 27 12 1 1 40 28 170
2020 Legal services 5 26 42 16 11 0 0 27 31 95
2020 Administration and operations 11 22 34 22 9 0 1 31 34 1080
2020 Human resources 12 30 32 17 7 0 1 24 43 570
2020 Financial management 7 25 31 26 10 0 0 37 32 275
2020 Procurement 13 20 43 12 12 0 0 24 33 45
2020 Real property 7 36 37 18 1 1 0 19 43 85
2020 Material management 7 14 36 27 8 9 0 38 22 35
2020 Information management 6 18 39 24 9 0 3 34 25 95
2020 Information technology 12 25 32 19 10 1 1 30 38 510
2020 Internal audit 2 16 45 24 8 2 2 33 19 35
2020 Evaluation 14 22 41 18 5 0 0 22 36 20
2020 Data sciences 6 12 38 28 13 1 1 42 19 65
2020 Policy 13 20 42 16 6 1 1 23 34 345
2020 Project management 9 27 42 14 8 0 0 23 35 265
2020 Other services to the public 16 26 27 17 12 1 1 30 42 230
2020 None of the above 18 23 35 15 6 1 1 22 42 615
2019 Client contact centre 5 21 38 20 14 1 1 34 27 145
2019 Federal regulators 25 29 20 16 8 0 1 24 55 80
2019 Compliance, inspection and enforcement 18 30 31 14 6 1 1 20 49 2065
2019 Communications or public affairs 20 25 32 14 9 0 0 23 45 90
2019 Access to information and privacy 6 21 29 30 14 0 0 44 27 60
2019 Security 15 24 29 19 10 1 1 30 40 755
2019 Science and technology 12 24 32 22 7 2 1 30 37 120
2019 Legal services 7 26 39 21 6 0 1 27 33 75
2019 Administration and operations 12 26 32 18 11 1 1 29 38 975
2019 Human resources 14 26 34 15 8 1 1 24 41 480
2019 Financial management 8 29 38 14 10 2 0 24 37 230
2019 Procurement 17 40 22 13 6 2 0 20 58 50
2019 Real property 13 38 34 9 3 2 0 13 52 85
2019 Material management 13 37 26 17 7 0 0 23 50 35
2019 Information management 11 27 27 18 16 0 2 34 39 80
2019 Information technology 17 31 30 14 7 1 1 21 49 415
2019 Internal audit 14 27 19 24 17 0 0 41 40 30
2019 Data sciences 15 19 29 31 5 0 0 37 34 55
2019 Policy 19 32 30 13 6 0 0 19 51 245
2019 Project management 18 35 32 11 4 0 1 15 53 185
2019 Other services to the public 14 21 38 16 8 1 1 25 36 225
2019 None of the above 20 26 29 15 7 2 1 22 48 585

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 21 24 16 12 3 11 32 39 175
2024 Health care practitioners 7 11 31 0 36 0 15 42 21 10
2024 Intelligence analysts 17 21 28 17 10 1 5 29 40 290
2024 Federal regulators 18 27 22 22 6 0 5 30 48 55
2024 Compliance, inspection and enforcement 24 27 25 11 7 1 5 19 55 1635
2024 Communications or public affairs 28 33 30 4 5 0 0 9 61 65
2024 Access to information and privacy 4 28 11 21 16 0 21 46 40 40
2024 Security 22 27 25 12 8 2 5 21 53 495
2024 Science and technology 29 32 17 11 9 0 2 20 62 120
2024 Legal services 17 17 21 31 8 1 5 42 36 75
2024 Administration and operations 20 25 25 16 9 1 4 27 48 895
2024 Human resources 24 23 28 13 7 1 4 21 50 525
2024 Financial management 12 29 30 17 8 0 4 26 42 190
2024 Procurement 37 34 22 5 2 0 0 7 71 45
2024 Real property 26 27 26 15 5 0 0 21 53 65
2024 Material management 10 26 42 2 17 0 3 20 36 30
2024 Information management 25 20 23 10 10 2 10 22 52 105
2024 Information technology 32 25 22 12 5 3 2 18 60 400
2024 Internal audit 16 11 46 17 5 3 3 23 28 30
2024 Evaluation 15 40 17 14 0 0 15 16 64 30
2024 Data sciences 18 34 20 22 5 0 2 27 53 85
2024 Policy 32 30 22 8 5 0 2 14 63 305
2024 Project management 29 36 24 6 5 0 0 11 65 220
2024 Other services to the public 19 24 24 17 7 2 6 27 47 220
2024 None of the above 29 27 19 10 6 3 6 18 62 475
2022 Client contact centre 18 28 26 14 6 2 6 22 50 155
2022 Federal regulators 33 19 30 7 9 0 2 17 53 90
2022 Compliance, inspection and enforcement 24 28 24 12 6 2 4 19 55 1950
2022 Communications or public affairs 23 27 22 17 10 0 1 27 50 105
2022 Access to information and privacy 9 16 32 20 13 0 10 36 28 55
2022 Security 25 24 24 13 7 1 5 21 53 630
2022 Science and technology 25 25 25 11 7 0 6 19 54 145
2022 Legal services 8 22 32 20 9 2 7 32 33 95
2022 Administration and operations 13 26 28 16 11 2 4 29 41 930
2022 Human resources 17 28 29 13 10 1 2 23 47 550
2022 Financial management 14 24 31 20 8 1 2 29 39 250
2022 Procurement 29 24 26 13 8 0 0 21 53 50
2022 Real property 27 18 30 12 5 1 6 18 49 85
2022 Material management 19 19 27 32 4 0 0 35 38 30
2022 Information management 11 21 26 22 12 2 6 37 34 110
2022 Information technology 24 27 24 12 9 2 2 22 53 390
2022 Internal audit 8 9 42 28 12 0 2 40 17 30
2022 Evaluation 27 20 25 18 6 5 0 25 49 30
2022 Data sciences 12 17 28 16 14 9 4 35 33 80
2022 Policy 27 27 27 11 4 2 2 16 56 310
2022 Project management 26 29 31 8 4 2 0 12 56 275
2022 Other services to the public 24 18 27 15 8 2 6 24 46 220
2022 None of the above 25 25 23 14 5 3 4 21 54 510
2020 Client contact centre 12 18 32 22 9 2 5 34 32 145
2020 Federal regulators 35 23 24 10 5 2 0 16 59 100
2020 Compliance, inspection and enforcement 24 26 27 15 5 1 2 21 51 2240
2020 Communications or public affairs 36 26 24 5 8 0 1 13 63 105
2020 Access to information and privacy 6 13 32 20 22 2 5 45 20 55
2020 Security 22 23 26 16 9 1 2 26 47 630
2020 Science and technology 16 21 31 15 12 1 5 29 39 170
2020 Legal services 16 15 33 24 9 1 1 34 32 95
2020 Administration and operations 15 23 31 19 10 1 3 30 39 1075
2020 Human resources 14 22 34 18 10 0 2 28 37 570
2020 Financial management 11 19 28 24 16 2 1 41 30 270
2020 Procurement 12 16 31 31 10 0 0 41 27 45
2020 Real property 19 29 32 12 9 0 0 21 47 85
2020 Material management 13 28 25 16 12 3 3 30 43 35
2020 Information management 8 21 37 19 7 4 4 28 31 90
2020 Information technology 22 28 26 13 9 1 2 23 51 510
2020 Internal audit 12 15 22 23 22 3 4 48 28 35
2020 Evaluation 28 22 14 17 13 5 0 32 53 20
2020 Data sciences 10 25 40 11 4 1 9 17 39 65
2020 Policy 19 24 38 10 7 1 1 18 44 340
2020 Project management 16 31 37 9 7 0 0 17 47 265
2020 Other services to the public 18 21 27 13 14 3 4 30 42 230
2020 None of the above 24 21 28 14 9 2 3 24 47 615
2019 Client contact centre 12 19 29 18 16 4 2 36 33 145
2019 Federal regulators 35 22 21 15 6 0 3 21 58 80
2019 Compliance, inspection and enforcement 25 26 24 14 6 2 2 21 54 2060
2019 Communications or public affairs 42 20 20 12 7 0 0 18 62 90
2019 Access to information and privacy 6 17 23 31 21 0 3 53 24 60
2019 Security 22 25 24 15 10 1 3 27 49 755
2019 Science and technology 26 20 22 17 9 4 4 28 49 120
2019 Legal services 18 28 22 20 10 0 1 31 47 75
2019 Administration and operations 17 27 28 14 10 2 2 25 46 970
2019 Human resources 20 27 26 16 9 1 1 25 48 480
2019 Financial management 13 27 26 18 11 1 3 30 42 230
2019 Procurement 19 30 39 7 5 0 0 12 49 50
2019 Real property 28 34 23 9 3 2 2 13 64 85
2019 Material management 18 25 38 12 7 0 0 19 44 35
2019 Information management 23 25 20 10 15 1 6 27 52 80
2019 Information technology 35 28 19 10 6 1 0 16 65 410
2019 Internal audit 14 14 31 19 19 0 2 39 29 30
2019 Data sciences 25 23 23 13 10 3 1 24 51 55
2019 Policy 31 27 26 7 7 0 0 15 59 245
2019 Project management 31 37 21 4 5 1 1 9 69 185
2019 Other services to the public 18 18 31 18 7 5 3 27 40 225
2019 None of the above 29 23 22 15 7 2 3 22 54 585

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 5 13 24 21 23 0 14 50 21 175
2024 Health care practitioners 0 0 32 17 36 0 15 62 0 10
2024 Intelligence analysts 6 8 29 31 21 1 5 55 15 290
2024 Federal regulators 6 9 31 31 13 0 11 49 16 55
2024 Compliance, inspection and enforcement 9 11 28 28 14 1 8 47 22 1635
2024 Communications or public affairs 24 22 38 7 8 0 2 15 46 65
2024 Access to information and privacy 2 18 21 21 18 12 9 49 24 40
2024 Security 7 11 28 26 15 4 9 47 21 490
2024 Science and technology 8 13 26 35 17 0 2 53 21 120
2024 Legal services 9 14 39 26 8 0 4 35 24 75
2024 Administration and operations 11 16 28 23 18 0 5 43 28 895
2024 Human resources 12 19 31 22 13 0 3 35 33 525
2024 Financial management 13 19 27 22 14 4 2 38 33 190
2024 Procurement 26 27 27 18 2 0 0 20 53 45
2024 Real property 17 22 32 16 11 0 1 28 40 70
2024 Material management 0 14 39 20 21 0 7 43 15 30
2024 Information management 10 12 28 20 19 0 11 43 25 105
2024 Information technology 11 16 32 21 18 2 2 40 27 400
2024 Internal audit 5 7 28 38 16 3 3 58 13 30
2024 Evaluation 6 4 27 34 14 0 15 56 12 30
2024 Data sciences 13 9 27 23 26 0 2 50 22 85
2024 Policy 24 24 30 17 5 0 1 22 48 305
2024 Project management 22 20 32 17 8 0 0 25 42 220
2024 Other services to the public 8 9 24 30 17 2 10 53 20 220
2024 None of the above 12 14 26 20 16 2 9 41 30 475
2022 Client contact centre 7 11 24 31 15 1 11 52 20 155
2022 Federal regulators 11 10 28 35 14 0 1 50 21 90
2022 Compliance, inspection and enforcement 8 12 28 30 13 1 8 47 22 1945
2022 Communications or public affairs 9 24 27 23 16 0 1 40 33 105
2022 Access to information and privacy 5 11 25 39 13 0 7 56 18 55
2022 Security 8 11 25 29 17 1 10 51 21 630
2022 Science and technology 9 11 26 26 24 1 4 52 21 145
2022 Legal services 7 25 34 27 3 0 4 31 34 95
2022 Administration and operations 8 14 26 26 21 1 4 50 23 925
2022 Human resources 13 21 31 17 14 1 3 33 35 545
2022 Financial management 9 19 29 22 18 2 1 42 28 250
2022 Procurement 12 23 36 24 6 0 0 30 35 50
2022 Real property 3 23 39 22 8 1 3 32 27 85
2022 Material management 5 11 32 11 29 3 9 45 19 30
2022 Information management 5 13 24 26 20 3 8 52 21 110
2022 Information technology 10 17 30 23 17 1 2 41 28 395
2022 Internal audit 2 5 20 27 44 0 2 72 7 30
2022 Evaluation 6 12 38 36 7 0 0 43 19 30
2022 Data sciences 5 9 31 33 18 0 4 53 15 80
2022 Policy 16 21 33 22 6 0 2 29 38 310
2022 Project management 14 20 36 20 10 0 1 30 34 275
2022 Other services to the public 8 8 26 29 12 4 12 49 20 220
2022 None of the above 10 16 26 22 14 2 11 41 29 510
2020 Client contact centre 5 11 33 26 18 2 5 47 17 145
2020 Federal regulators 16 18 25 30 11 0 0 41 34 100
2020 Compliance, inspection and enforcement 8 10 28 34 15 1 4 51 19 2250
2020 Communications or public affairs 14 24 25 29 7 0 1 36 38 105
2020 Access to information and privacy 2 8 35 29 19 0 7 51 11 55
2020 Security 7 9 24 35 20 1 5 58 16 630
2020 Science and technology 6 10 26 29 25 2 2 56 17 170
2020 Legal services 2 14 37 35 12 0 0 47 16 95
2020 Administration and operations 10 14 28 28 16 1 2 46 25 1075
2020 Human resources 8 18 32 25 15 0 1 41 27 570
2020 Financial management 9 14 31 27 18 0 1 45 23 270
2020 Procurement 16 23 29 11 19 0 2 31 40 45
2020 Real property 8 26 32 30 4 0 0 34 34 85
2020 Material management 7 10 20 34 19 9 0 59 19 35
2020 Information management 4 10 32 30 22 0 3 53 14 95
2020 Information technology 13 18 30 23 15 1 1 38 31 510
2020 Internal audit 2 15 27 38 13 3 2 54 18 35
2020 Evaluation 5 5 41 23 27 0 0 50 9 20
2020 Data sciences 2 16 30 32 16 1 3 50 18 65
2020 Policy 17 21 32 18 10 2 0 29 39 340
2020 Project management 10 22 36 23 9 0 0 32 32 265
2020 Other services to the public 8 8 23 36 17 3 5 58 17 230
2020 None of the above 9 14 28 27 19 0 4 47 24 615
2019 Client contact centre 2 13 19 33 29 3 1 65 15 140
2019 Federal regulators 14 19 24 24 16 0 4 42 34 80
2019 Compliance, inspection and enforcement 9 12 28 31 15 1 5 48 22 2040
2019 Communications or public affairs 22 22 26 17 13 0 0 29 44 90
2019 Access to information and privacy 3 17 27 27 23 0 4 52 21 60
2019 Security 9 10 26 30 20 1 5 52 20 750
2019 Science and technology 6 12 26 34 14 5 3 52 20 120
2019 Legal services 12 20 29 30 9 0 1 39 32 75
2019 Administration and operations 8 17 29 25 18 1 2 45 25 970
2019 Human resources 13 19 29 24 13 1 1 38 33 480
2019 Financial management 8 17 27 25 19 1 3 46 26 230
2019 Procurement 13 24 26 27 8 2 0 36 38 50
2019 Real property 14 28 29 18 9 1 0 28 43 85
2019 Material management 3 36 31 19 10 0 0 30 39 30
2019 Information management 8 22 21 19 24 1 5 46 32 80
2019 Information technology 18 19 30 20 12 1 0 32 38 410
2019 Internal audit 12 14 26 28 19 0 0 47 26 30
2019 Data sciences 5 21 18 34 23 0 0 56 26 55
2019 Policy 25 24 27 15 9 0 0 23 49 245
2019 Project management 19 22 35 18 5 0 1 23 41 180
2019 Other services to the public 7 12 25 34 15 2 5 53 21 220
2019 None of the above 10 16 26 28 15 2 5 45 28 585

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 11 19 27 21 14 3 6 38 33 175
2024 Health care practitioners 5 32 12 0 36 0 15 42 44 10
2024 Intelligence analysts 24 25 19 19 9 1 3 30 50 290
2024 Federal regulators 26 18 22 25 4 0 5 30 46 55
2024 Compliance, inspection and enforcement 30 26 23 12 6 0 2 19 57 1640
2024 Communications or public affairs 32 20 19 19 6 2 2 26 54 65
2024 Access to information and privacy 13 20 21 23 17 0 7 42 35 40
2024 Security 31 27 21 12 6 1 2 18 60 490
2024 Science and technology 22 23 23 15 12 2 3 29 47 120
2024 Legal services 25 26 24 17 3 0 4 21 53 75
2024 Administration and operations 18 20 24 18 14 2 4 34 40 895
2024 Human resources 21 23 30 14 9 1 3 23 46 525
2024 Financial management 14 15 32 20 10 4 4 33 32 190
2024 Procurement 36 27 24 6 5 0 2 11 64 45
2024 Real property 26 26 22 13 12 0 1 26 52 70
2024 Material management 6 8 30 40 16 0 0 56 14 25
2024 Information management 24 14 24 16 10 1 12 29 43 105
2024 Information technology 23 22 21 16 13 2 3 30 47 395
2024 Internal audit 9 12 31 6 35 3 5 44 23 30
2024 Evaluation 9 16 25 23 12 0 15 42 29 30
2024 Data sciences 19 18 21 17 23 0 3 41 38 85
2024 Policy 30 26 21 14 6 2 1 20 58 305
2024 Project management 25 25 26 15 7 2 0 23 51 220
2024 Other services to the public 27 22 23 12 11 1 4 24 52 220
2024 None of the above 32 24 19 10 8 2 4 20 60 480
2022 Client contact centre 11 21 24 16 21 2 5 39 35 155
2022 Federal regulators 25 30 24 5 14 0 2 20 56 90
2022 Compliance, inspection and enforcement 30 25 23 11 7 1 2 19 57 1950
2022 Communications or public affairs 18 17 28 15 20 1 1 35 36 105
2022 Access to information and privacy 14 19 14 21 22 5 6 48 37 55
2022 Security 31 22 24 10 9 1 3 20 55 630
2022 Science and technology 14 22 21 19 18 0 6 40 38 145
2022 Legal services 23 22 29 16 3 2 4 20 48 95
2022 Administration and operations 14 20 23 20 17 1 5 39 36 925
2022 Human resources 18 23 23 13 16 1 6 31 44 550
2022 Financial management 14 18 28 20 16 0 2 38 34 250
2022 Procurement 18 27 29 15 9 2 0 24 46 50
2022 Real property 8 23 40 6 13 1 8 22 34 85
2022 Material management 7 21 24 24 16 0 9 43 31 30
2022 Information management 15 15 29 10 19 2 11 33 35 110
2022 Information technology 20 27 21 15 14 1 2 30 48 395
2022 Internal audit 3 5 22 28 42 0 0 70 8 30
2022 Evaluation 11 20 33 27 10 0 0 37 31 30
2022 Data sciences 8 15 22 26 25 0 5 53 24 80
2022 Policy 24 20 32 14 7 1 3 22 45 310
2022 Project management 23 21 28 18 8 1 1 27 45 275
2022 Other services to the public 28 22 24 11 11 1 3 23 52 220
2022 None of the above 27 24 21 13 8 3 4 23 54 515
2020 Client contact centre 13 18 28 24 15 1 0 40 31 145
2020 Federal regulators 31 19 26 14 7 2 0 22 51 100
2020 Compliance, inspection and enforcement 22 23 29 17 7 1 1 24 46 2250
2020 Communications or public affairs 16 25 27 16 14 0 2 31 42 105
2020 Access to information and privacy 7 21 23 26 19 0 5 47 29 55
2020 Security 21 19 26 21 12 0 2 33 40 630
2020 Science and technology 12 17 27 19 21 1 2 41 31 165
2020 Legal services 16 28 25 22 8 0 1 30 45 95
2020 Administration and operations 12 19 30 20 15 1 2 37 32 1075
2020 Human resources 13 21 28 20 15 1 2 36 35 570
2020 Financial management 8 20 24 31 16 1 1 48 28 275
2020 Procurement 21 28 19 24 7 0 0 31 50 45
2020 Real property 14 24 32 20 6 1 2 27 40 85
2020 Material management 8 14 33 29 16 0 0 45 22 35
2020 Information management 7 16 31 26 14 1 5 43 24 95
2020 Information technology 24 20 26 13 14 1 2 28 45 510
2020 Internal audit 6 12 34 17 23 6 2 44 20 35
2020 Evaluation 5 9 32 22 27 0 5 52 15 20
2020 Data sciences 12 15 28 20 22 1 2 44 28 65
2020 Policy 15 23 29 19 10 3 1 31 39 345
2020 Project management 13 23 31 21 10 2 0 32 37 265
2020 Other services to the public 23 18 24 14 16 2 2 32 43 230
2020 None of the above 18 21 24 20 13 1 2 34 41 615
2019 Client contact centre 10 27 21 19 20 2 2 41 38 145
2019 Federal regulators 40 24 16 9 11 0 0 20 65 80
2019 Compliance, inspection and enforcement 35 26 21 12 6 1 1 18 61 2065
2019 Communications or public affairs 28 25 16 12 14 0 5 28 55 90
2019 Access to information and privacy 12 18 24 17 23 4 2 43 32 60
2019 Security 29 19 22 15 12 1 1 28 50 755
2019 Science and technology 19 23 21 16 15 3 3 33 45 120
2019 Legal services 33 28 17 13 7 1 1 20 62 75
2019 Administration and operations 15 23 26 19 13 2 2 34 39 970
2019 Human resources 20 23 21 18 15 1 2 34 45 480
2019 Financial management 10 28 28 14 16 2 2 31 40 230
2019 Procurement 29 32 23 5 6 4 0 12 64 50
2019 Real property 19 28 31 12 8 2 0 20 48 85
2019 Material management 17 31 35 7 7 3 0 14 49 35
2019 Information management 20 22 23 13 16 2 3 31 44 80
2019 Information technology 28 24 20 14 12 1 1 26 54 415
2019 Internal audit 7 24 17 36 16 0 0 52 31 30
2019 Data sciences 10 15 37 20 15 0 3 36 26 55
2019 Policy 27 24 27 12 7 2 1 20 53 245
2019 Project management 26 26 28 12 5 1 3 17 53 185
2019 Other services to the public 29 19 26 14 8 2 2 22 51 225
2019 None of the above 27 23 22 15 10 1 2 25 52 585

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 14 24 18 12 5 12 36 35 175
2024 Health care practitioners 0 7 15 47 5 0 26 70 9 10
2024 Intelligence analysts 18 19 20 21 14 2 5 38 40 285
2024 Federal regulators 15 13 22 22 22 0 6 47 30 55
2024 Compliance, inspection and enforcement 18 19 25 20 12 3 4 34 39 1635
2024 Communications or public affairs 21 9 28 24 12 0 6 38 32 65
2024 Access to information and privacy 16 11 15 18 21 12 8 48 33 40
2024 Security 17 24 22 19 11 5 3 32 44 495
2024 Science and technology 10 12 26 19 22 5 5 47 24 120
2024 Legal services 16 19 22 17 14 7 6 36 40 75
2024 Administration and operations 14 19 22 19 15 3 7 38 37 895
2024 Human resources 16 18 24 20 16 3 3 38 36 525
2024 Financial management 11 16 25 25 15 4 4 43 29 190
2024 Procurement 41 16 13 13 11 2 5 26 61 45
2024 Real property 10 7 36 19 21 1 6 43 19 65
2024 Material management 14 12 14 32 19 9 0 56 28 30
2024 Information management 13 15 23 24 16 5 4 43 32 105
2024 Information technology 12 17 26 19 17 2 7 40 32 400
2024 Internal audit 3 3 21 26 34 8 5 68 7 30
2024 Evaluation 15 14 14 8 34 0 15 49 34 30
2024 Data sciences 12 10 15 34 23 2 4 60 23 85
2024 Policy 21 17 23 23 9 3 4 35 41 305
2024 Project management 20 17 25 23 10 2 4 35 39 220
2024 Other services to the public 16 19 19 21 16 2 8 41 38 220
2024 None of the above 23 18 18 19 12 3 7 35 45 475
2022 Client contact centre 11 30 23 13 13 3 7 29 45 155
2022 Federal regulators 25 22 19 13 17 3 2 31 49 85
2022 Compliance, inspection and enforcement 21 25 24 16 10 1 3 27 48 1950
2022 Communications or public affairs 13 21 25 24 12 3 2 38 35 105
2022 Access to information and privacy 21 14 32 18 7 0 8 27 38 55
2022 Security 26 18 23 14 11 3 5 27 48 630
2022 Science and technology 7 16 20 20 21 6 10 49 27 145
2022 Legal services 16 24 21 21 11 4 4 35 43 95
2022 Administration and operations 17 19 26 16 13 3 5 32 40 930
2022 Human resources 20 23 23 14 13 3 5 29 46 550
2022 Financial management 13 17 28 19 16 3 5 37 33 245
2022 Procurement 26 22 28 12 9 4 0 22 49 50
2022 Real property 3 24 32 16 11 5 9 32 31 85
2022 Material management 20 6 21 20 24 0 9 49 28 30
2022 Information management 7 16 31 17 17 2 9 38 27 110
2022 Information technology 12 21 25 16 19 4 3 37 36 395
2022 Internal audit 4 7 20 15 38 16 0 63 14 30
2022 Evaluation 7 21 28 20 11 10 3 36 32 30
2022 Data sciences 5 10 28 19 24 2 12 50 17 80
2022 Policy 17 20 25 19 11 2 4 33 40 310
2022 Project management 16 20 28 19 13 2 3 33 37 275
2022 Other services to the public 22 22 21 15 10 4 6 28 49 220
2022 None of the above 20 20 20 17 12 3 7 32 45 515
2020 Client contact centre 9 19 26 23 18 4 2 43 29 145
2020 Federal regulators 19 18 26 26 8 3 1 36 38 100
2020 Compliance, inspection and enforcement 14 18 27 25 12 2 1 39 33 2240
2020 Communications or public affairs 9 14 28 26 18 2 2 46 24 105
2020 Access to information and privacy 5 22 31 15 23 0 4 39 29 55
2020 Security 14 16 22 30 14 3 1 46 31 625
2020 Science and technology 7 9 21 32 25 4 2 61 17 165
2020 Legal services 11 19 28 28 12 1 0 41 31 95
2020 Administration and operations 9 16 28 24 17 2 3 44 26 1075
2020 Human resources 11 18 28 23 16 2 2 40 31 570
2020 Financial management 6 14 34 24 19 2 2 44 21 270
2020 Procurement 27 19 28 8 18 0 0 25 46 45
2020 Real property 10 22 23 25 13 5 2 41 34 85
2020 Material management 5 13 24 35 15 5 3 55 19 35
2020 Information management 6 11 25 25 20 4 9 51 20 90
2020 Information technology 12 14 26 24 18 3 3 45 27 510
2020 Internal audit 10 23 9 25 29 0 4 56 34 35
2020 Evaluation 0 18 28 32 18 5 0 52 19 20
2020 Data sciences 0 18 23 31 22 2 5 57 19 65
2020 Policy 10 14 27 27 15 6 0 45 26 340
2020 Project management 4 13 33 31 16 0 3 49 18 265
2020 Other services to the public 11 17 23 21 22 4 2 46 29 230
2020 None of the above 15 13 24 24 17 4 3 44 30 615
2019 Client contact centre 9 29 25 15 16 5 0 33 40 140
2019 Federal regulators 26 12 28 21 8 4 1 30 40 80
2019 Compliance, inspection and enforcement 21 22 25 20 9 1 1 30 44 2050
2019 Communications or public affairs 24 21 18 17 16 4 1 34 47 90
2019 Access to information and privacy 6 23 10 34 19 6 2 58 32 60
2019 Security 20 20 26 18 13 3 1 32 41 750
2019 Science and technology 7 18 21 24 17 10 3 47 29 120
2019 Legal services 24 25 27 12 9 1 1 21 51 75
2019 Administration and operations 14 21 28 19 14 4 2 35 36 975
2019 Human resources 21 20 29 17 9 2 2 27 42 480
2019 Financial management 12 25 25 17 18 2 1 36 38 225
2019 Procurement 37 29 17 8 6 4 0 15 68 50
2019 Real property 15 30 24 16 8 3 4 26 48 85
2019 Material management 20 25 27 19 9 0 0 28 45 35
2019 Information management 12 15 25 24 17 3 4 45 29 80
2019 Information technology 19 20 24 18 14 4 2 33 41 410
2019 Internal audit 2 33 15 38 12 0 0 50 35 30
2019 Data sciences 12 13 22 26 24 3 0 52 26 55
2019 Policy 15 19 31 17 15 2 1 33 35 245
2019 Project management 23 19 30 18 6 2 3 24 44 185
2019 Other services to the public 16 21 26 20 10 3 5 32 39 225
2019 None of the above 21 18 25 18 12 3 4 32 42 585

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 17 28 19 8 5 7 32 36 175
2024 Health care practitioners 16 5 23 5 36 0 15 48 25 10
2024 Intelligence analysts 22 21 23 18 11 3 3 30 46 290
2024 Federal regulators 17 23 24 23 6 5 3 32 43 55
2024 Compliance, inspection and enforcement 30 27 25 8 6 1 2 15 59 1640
2024 Communications or public affairs 28 18 26 15 7 3 1 24 48 65
2024 Access to information and privacy 11 4 27 21 18 3 17 49 18 40
2024 Security 26 28 23 10 7 3 3 18 58 490
2024 Science and technology 22 29 26 11 10 2 1 21 52 120
2024 Legal services 18 19 35 13 7 2 6 23 40 75
2024 Administration and operations 19 21 29 13 11 2 5 26 43 895
2024 Human resources 19 20 32 13 10 2 3 24 42 525
2024 Financial management 14 20 34 17 10 1 3 28 36 190
2024 Procurement 37 26 25 6 5 0 0 11 63 45
2024 Real property 26 19 28 11 15 0 1 27 45 65
2024 Material management 15 16 25 24 14 6 0 40 32 30
2024 Information management 21 18 21 21 8 2 9 33 44 105
2024 Information technology 27 20 25 15 9 3 2 24 50 395
2024 Internal audit 5 22 40 12 10 3 7 25 31 30
2024 Evaluation 6 13 49 17 0 0 15 20 22 30
2024 Data sciences 20 30 20 16 12 3 0 28 51 85
2024 Policy 27 27 25 14 3 2 2 18 56 305
2024 Project management 23 33 27 10 4 1 1 15 57 220
2024 Other services to the public 28 24 22 11 9 3 3 22 55 220
2024 None of the above 34 21 23 9 8 2 4 18 58 480
2022 Client contact centre 14 25 30 13 11 3 4 26 42 160
2022 Federal regulators 27 30 26 8 8 0 1 16 58 90
2022 Compliance, inspection and enforcement 28 28 25 10 5 1 2 16 58 1950
2022 Communications or public affairs 24 23 24 19 9 1 0 28 48 105
2022 Access to information and privacy 8 20 23 24 14 4 7 42 32 55
2022 Security 27 23 26 10 8 2 4 19 53 630
2022 Science and technology 15 23 25 16 9 5 8 29 43 145
2022 Legal services 10 25 40 13 4 3 5 19 38 95
2022 Administration and operations 14 23 30 16 11 2 4 29 39 930
2022 Human resources 19 24 28 12 11 2 4 25 45 550
2022 Financial management 11 21 34 11 16 5 2 30 34 250
2022 Procurement 25 35 23 9 6 2 0 15 61 50
2022 Real property 11 29 34 13 5 6 1 20 43 85
2022 Material management 17 27 22 18 13 0 3 32 46 30
2022 Information management 14 15 32 17 13 1 7 32 32 110
2022 Information technology 22 24 27 11 11 2 3 23 48 395
2022 Internal audit 7 5 13 28 28 16 2 69 15 30
2022 Evaluation 16 24 15 29 14 0 3 44 41 30
2022 Data sciences 13 20 36 12 12 2 5 26 35 80
2022 Policy 22 23 33 12 6 3 1 18 47 310
2022 Project management 23 27 30 13 5 1 1 18 51 275
2022 Other services to the public 28 20 24 13 9 2 5 23 51 220
2022 None of the above 26 25 24 11 8 3 4 20 55 515
2020 Client contact centre 14 26 25 19 11 2 3 32 42 145
2020 Federal regulators 37 18 28 11 4 0 1 16 56 100
2020 Compliance, inspection and enforcement 25 26 27 14 5 1 2 19 53 2245
2020 Communications or public affairs 26 20 31 9 12 2 1 21 47 105
2020 Access to information and privacy 6 21 21 28 17 2 7 48 29 55
2020 Security 20 23 26 16 11 2 2 28 45 625
2020 Science and technology 11 19 31 21 12 1 4 36 32 165
2020 Legal services 9 25 29 27 8 2 0 35 35 95
2020 Administration and operations 13 20 33 19 11 2 3 32 34 1075
2020 Human resources 10 22 32 22 10 2 2 34 33 570
2020 Financial management 11 17 34 23 13 1 1 37 28 275
2020 Procurement 16 19 30 16 18 0 0 34 35 45
2020 Real property 11 29 29 23 7 1 0 30 41 85
2020 Material management 2 28 21 23 20 7 0 45 32 35
2020 Information management 10 15 33 26 13 1 3 40 26 95
2020 Information technology 20 21 31 15 11 2 1 26 41 510
2020 Internal audit 15 16 18 25 21 0 4 49 33 35
2020 Evaluation 14 32 23 13 18 0 0 31 46 20
2020 Data sciences 5 31 29 16 12 5 1 30 39 65
2020 Policy 16 23 35 16 7 2 1 24 40 345
2020 Project management 14 27 31 17 9 1 0 27 42 265
2020 Other services to the public 14 25 29 14 12 4 2 27 42 230
2020 None of the above 23 22 24 15 10 3 3 26 48 615
2019 Client contact centre 8 25 28 14 20 2 4 36 35 145
2019 Federal regulators 35 29 16 10 7 1 2 17 66 80
2019 Compliance, inspection and enforcement 27 27 27 11 5 1 1 17 56 2055
2019 Communications or public affairs 30 24 22 13 9 1 1 23 55 90
2019 Access to information and privacy 4 12 26 30 22 1 4 55 18 60
2019 Security 23 23 24 16 12 1 1 28 47 755
2019 Science and technology 19 18 31 12 10 7 3 25 41 120
2019 Legal services 17 30 28 13 10 3 0 23 49 75
2019 Administration and operations 15 25 29 16 12 2 2 29 41 970
2019 Human resources 15 26 29 16 9 3 1 27 43 480
2019 Financial management 12 25 30 16 13 1 3 30 39 230
2019 Procurement 28 26 22 19 5 0 0 24 54 50
2019 Real property 17 36 30 6 7 4 0 14 55 85
2019 Material management 18 22 22 25 10 0 3 36 41 35
2019 Information management 21 12 35 13 14 1 2 29 35 75
2019 Information technology 28 26 23 11 8 3 1 20 56 415
2019 Internal audit 10 26 33 21 10 0 0 31 36 30
2019 Data sciences 17 28 19 22 11 0 3 34 47 55
2019 Policy 24 27 29 12 7 0 0 19 51 245
2019 Project management 25 32 25 12 5 0 1 17 57 185
2019 Other services to the public 22 24 25 14 11 2 1 26 48 225
2019 None of the above 24 23 25 13 9 2 2 23 50 585

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 17 34 21 7 1 6 31 33 175
2024 Health care practitioners 12 10 16 6 47 0 9 59 24 10
2024 Intelligence analysts 25 25 30 12 8 0 0 20 50 290
2024 Federal regulators 17 24 37 15 4 0 3 19 43 55
2024 Compliance, inspection and enforcement 27 27 28 11 5 0 1 16 55 1640
2024 Communications or public affairs 14 16 36 17 11 2 4 30 32 65
2024 Access to information and privacy 4 14 34 15 17 0 16 38 22 40
2024 Security 27 27 25 14 6 0 2 20 55 495
2024 Science and technology 5 12 43 26 12 0 2 39 18 120
2024 Legal services 14 15 42 20 5 0 3 26 30 75
2024 Administration and operations 10 17 33 21 15 1 3 37 28 900
2024 Human resources 12 18 33 22 11 0 2 35 31 525
2024 Financial management 6 19 32 25 14 1 3 40 26 190
2024 Procurement 8 25 44 19 4 0 0 23 32 45
2024 Real property 7 13 34 18 24 1 3 44 21 70
2024 Material management 0 4 22 35 29 0 10 70 5 30
2024 Information management 9 17 34 21 6 2 10 31 30 105
2024 Information technology 7 14 34 25 17 1 2 43 22 400
2024 Internal audit 6 6 20 30 29 3 8 65 13 30
2024 Evaluation 6 25 44 20 5 0 0 25 31 30
2024 Data sciences 14 18 32 19 13 3 2 33 33 85
2024 Policy 11 16 37 24 9 1 1 34 28 305
2024 Project management 12 14 36 25 13 0 1 38 26 220
2024 Other services to the public 28 27 21 11 9 1 3 21 57 220
2024 None of the above 26 22 28 13 7 1 3 21 50 480
2022 Client contact centre 14 16 30 19 14 1 5 35 33 160
2022 Federal regulators 19 20 27 19 13 0 2 33 40 90
2022 Compliance, inspection and enforcement 24 26 29 13 6 0 1 20 51 1955
2022 Communications or public affairs 13 13 46 15 12 1 0 27 26 105
2022 Access to information and privacy 6 9 49 16 16 2 3 33 16 55
2022 Security 27 23 29 11 7 1 2 18 52 630
2022 Science and technology 7 7 28 30 22 3 4 55 15 145
2022 Legal services 11 18 34 27 7 0 3 35 30 95
2022 Administration and operations 8 14 32 29 15 1 2 45 22 930
2022 Human resources 8 13 30 26 18 0 3 47 22 550
2022 Financial management 8 12 27 30 20 0 3 52 20 250
2022 Procurement 12 20 29 29 6 0 3 37 34 50
2022 Real property 2 8 38 35 14 0 2 51 10 85
2022 Material management 12 9 31 30 12 0 6 45 22 30
2022 Information management 9 8 35 26 17 0 5 45 18 110
2022 Information technology 4 10 28 33 21 1 3 57 14 395
2022 Internal audit 3 9 21 35 27 0 4 65 12 30
2022 Evaluation 8 10 40 24 18 0 0 42 18 30
2022 Data sciences 6 15 36 17 23 0 4 41 22 80
2022 Policy 7 12 37 26 16 1 1 43 19 310
2022 Project management 7 14 32 32 14 0 2 47 21 275
2022 Other services to the public 26 17 33 12 8 1 2 21 44 220
2022 None of the above 21 22 28 16 8 1 3 25 45 515
2020 Client contact centre 9 16 36 29 9 0 0 38 26 145
2020 Federal regulators 28 26 22 15 7 0 1 23 55 100
2020 Compliance, inspection and enforcement 21 26 32 16 5 0 0 20 48 2255
2020 Communications or public affairs 17 32 30 12 7 0 2 20 50 105
2020 Access to information and privacy 0 25 34 16 22 0 4 39 25 55
2020 Security 18 23 31 18 9 0 0 27 41 630
2020 Science and technology 3 11 25 41 17 1 3 60 14 170
2020 Legal services 13 23 40 17 7 1 0 24 36 95
2020 Administration and operations 8 17 38 24 12 0 1 37 25 1075
2020 Human resources 7 17 38 25 12 0 1 38 24 575
2020 Financial management 7 13 31 33 16 1 0 49 20 275
2020 Procurement 17 11 31 31 9 0 0 41 28 45
2020 Real property 10 15 43 22 9 1 0 31 25 85
2020 Material management 0 7 38 27 23 3 2 53 7 35
2020 Information management 3 11 34 36 12 1 3 50 15 95
2020 Information technology 5 12 34 30 17 1 1 47 18 510
2020 Internal audit 0 15 30 30 20 0 4 53 16 35
2020 Evaluation 5 0 64 9 22 0 0 32 5 20
2020 Data sciences 4 26 35 27 5 1 1 33 31 65
2020 Policy 6 19 42 24 9 1 0 33 25 345
2020 Project management 4 18 38 28 12 0 0 40 22 265
2020 Other services to the public 17 25 27 20 8 2 2 29 43 230
2020 None of the above 18 21 33 18 8 1 2 26 41 620
2019 Client contact centre 14 25 30 16 15 1 0 31 39 145
2019 Federal regulators 40 19 26 8 5 1 0 13 60 80
2019 Compliance, inspection and enforcement 28 29 29 10 4 0 0 13 57 2060
2019 Communications or public affairs 23 28 30 8 10 1 0 18 51 90
2019 Access to information and privacy 14 29 25 20 10 1 2 31 44 60
2019 Security 29 25 30 11 6 0 0 16 54 755
2019 Science and technology 8 11 32 33 14 1 2 47 20 120
2019 Legal services 22 21 34 12 11 0 0 23 43 75
2019 Administration and operations 16 25 31 17 8 1 2 26 42 975
2019 Human resources 20 26 30 13 8 0 2 22 47 485
2019 Financial management 13 26 31 18 9 2 2 28 41 230
2019 Procurement 23 25 25 13 11 0 2 25 49 50
2019 Real property 13 20 29 28 8 2 0 37 33 85
2019 Material management 13 20 24 27 13 0 3 41 35 35
2019 Information management 9 23 34 13 13 1 5 28 35 80
2019 Information technology 10 19 30 27 12 0 1 40 30 415
2019 Internal audit 14 26 34 16 10 0 0 26 40 30
2019 Data sciences 20 25 33 14 8 1 0 22 45 55
2019 Policy 17 24 33 19 7 0 0 26 41 245
2019 Project management 15 24 33 22 5 0 1 27 40 185
2019 Other services to the public 24 28 32 9 4 2 1 13 54 225
2019 None of the above 27 28 26 10 7 1 1 18 56 585

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 28 21 27 14 2 0 37 41 175
2024 Health care practitioners 45 5 18 16 16 0 0 50 32 10
2024 Intelligence analysts 9 17 16 25 30 1 2 27 56 290
2024 Federal regulators 9 15 22 26 29 0 0 24 55 55
2024 Compliance, inspection and enforcement 3 13 15 28 40 0 0 17 69 1640
2024 Communications or public affairs 6 26 4 25 37 2 0 32 63 65
2024 Access to information and privacy 17 43 16 10 11 2 0 61 22 40
2024 Security 6 14 19 26 34 1 0 20 61 495
2024 Science and technology 8 27 15 30 18 2 0 36 49 120
2024 Legal services 19 15 14 23 30 0 0 34 53 75
2024 Administration and operations 14 25 16 22 22 1 0 40 44 900
2024 Human resources 12 23 20 23 20 2 0 35 44 525
2024 Financial management 12 20 25 17 23 2 0 33 41 190
2024 Procurement 6 19 20 35 20 0 0 24 55 45
2024 Real property 13 26 16 21 22 3 0 40 44 70
2024 Material management 16 28 45 11 0 0 0 44 11 30
2024 Information management 11 16 17 27 26 2 0 29 54 105
2024 Information technology 13 22 19 20 24 2 0 36 45 400
2024 Internal audit 31 20 15 11 24 0 0 50 34 30
2024 Evaluation 6 10 34 28 22 0 0 16 50 30
2024 Data sciences 9 20 20 19 31 0 0 30 50 85
2024 Policy 5 14 14 31 33 3 0 20 65 305
2024 Project management 6 22 15 26 30 1 0 28 57 220
2024 Other services to the public 6 18 12 24 39 1 0 24 64 220
2024 None of the above 6 14 17 23 38 2 0 20 63 480
2022 Client contact centre 12 25 20 16 24 3 0 38 41 155
2022 Federal regulators 16 25 19 21 19 0 0 41 40 85
2022 Compliance, inspection and enforcement 4 15 15 28 37 1 0 19 65 1955
2022 Communications or public affairs 15 26 15 25 17 1 1 42 43 105
2022 Access to information and privacy 17 46 11 11 15 0 0 63 26 55
2022 Security 5 14 18 28 33 2 0 20 62 630
2022 Science and technology 8 33 22 19 14 3 1 43 35 145
2022 Legal services 4 24 19 25 26 2 0 28 52 95
2022 Administration and operations 12 29 19 23 15 2 0 42 38 925
2022 Human resources 14 26 20 27 10 3 1 41 38 550
2022 Financial management 22 30 20 15 11 2 0 53 26 245
2022 Procurement 13 25 20 22 20 0 0 37 42 50
2022 Real property 22 36 17 13 8 4 0 60 22 85
2022 Material management 20 32 21 22 6 0 0 51 27 30
2022 Information management 15 33 26 14 10 2 0 48 25 110
2022 Information technology 17 24 20 20 17 2 0 42 38 395
2022 Internal audit 31 39 7 13 8 2 0 72 21 30
2022 Evaluation 18 28 20 12 18 4 0 48 31 30
2022 Data sciences 14 24 29 13 17 2 0 39 31 80
2022 Policy 8 24 18 25 23 1 0 32 49 310
2022 Project management 10 30 16 22 22 0 0 40 44 275
2022 Other services to the public 10 21 20 21 28 0 0 31 49 220
2022 None of the above 5 18 18 26 30 2 1 24 57 515
2020 Client contact centre 16 41 17 14 12 0 0 57 26 145
2020 Federal regulators 5 20 20 37 19 0 0 25 55 100
2020 Compliance, inspection and enforcement 6 22 20 30 21 1 0 29 51 2240
2020 Communications or public affairs 18 27 14 25 11 4 1 48 38 100
2020 Access to information and privacy 31 38 19 12 0 0 0 69 12 55
2020 Security 11 23 20 26 19 2 0 34 45 625
2020 Science and technology 21 33 23 13 6 3 1 55 20 170
2020 Legal services 11 27 26 22 14 0 0 38 36 95
2020 Administration and operations 17 34 21 17 9 2 0 52 27 1075
2020 Human resources 17 40 24 13 4 2 0 58 17 570
2020 Financial management 29 35 18 12 4 2 0 65 17 275
2020 Procurement 9 37 21 26 6 0 0 47 32 45
2020 Real property 19 37 13 22 7 1 0 57 30 85
2020 Material management 34 29 19 7 12 0 0 63 19 35
2020 Information management 25 30 30 7 6 1 0 56 13 95
2020 Information technology 19 31 18 15 12 3 0 52 29 510
2020 Internal audit 28 36 26 5 3 0 0 65 9 35
2020 Evaluation 22 27 19 32 0 0 0 49 32 20
2020 Data sciences 25 39 20 8 7 0 0 64 16 65
2020 Policy 14 29 23 21 10 2 0 44 32 340
2020 Project management 16 38 20 20 6 1 0 54 26 260
2020 Other services to the public 12 21 20 23 19 5 0 35 44 225
2020 None of the above 11 25 18 24 19 2 0 38 44 610
2019 Client contact centre 13 28 24 19 12 4 0 42 32 145
2019 Federal regulators 10 18 22 24 25 1 1 28 50 80
2019 Compliance, inspection and enforcement 4 19 18 30 28 1 0 23 58 2050
2019 Communications or public affairs 20 24 16 16 22 2 0 45 38 90
2019 Access to information and privacy 19 33 21 17 10 0 0 53 26 60
2019 Security 9 22 20 25 22 2 0 32 48 750
2019 Science and technology 14 31 22 21 6 7 0 48 29 120
2019 Legal services 7 24 17 32 20 0 0 31 52 75
2019 Administration and operations 12 30 19 22 16 2 0 43 38 965
2019 Human resources 11 34 20 20 12 3 0 46 33 480
2019 Financial management 15 33 20 22 6 5 0 50 29 225
2019 Procurement 8 16 35 27 14 0 0 24 41 50
2019 Real property 13 30 24 16 15 1 0 44 32 85
2019 Material management 10 27 29 21 10 3 0 38 32 35
2019 Information management 15 30 26 19 8 2 0 46 28 75
2019 Information technology 12 21 25 24 15 3 0 34 40 410
2019 Internal audit 33 36 12 12 4 2 0 71 17 30
2019 Data sciences 12 27 12 27 15 3 3 42 45 55
2019 Policy 6 18 15 31 29 2 0 24 61 245
2019 Project management 8 21 17 31 22 0 0 29 54 180
2019 Other services to the public 6 21 26 24 22 1 0 27 47 225
2019 None of the above 8 20 20 23 27 1 0 28 51 585

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 37 6 8 10 0 1 77 17 175
2024 Health care practitioners 61 17 0 10 12 0 0 78 22 10
2024 Intelligence analysts 40 32 9 10 8 1 0 73 18 290
2024 Federal regulators 26 32 9 11 20 3 0 60 31 55
2024 Compliance, inspection and enforcement 25 29 12 14 19 1 0 54 34 1635
2024 Communications or public affairs 24 34 9 18 15 0 0 58 33 65
2024 Access to information and privacy 47 26 10 11 6 0 0 73 16 40
2024 Security 27 29 13 15 15 1 0 57 30 495
2024 Science and technology 46 27 11 10 5 0 1 74 15 120
2024 Legal services 37 35 7 11 9 1 0 73 20 75
2024 Administration and operations 43 27 9 11 9 1 0 70 20 895
2024 Human resources 55 27 7 7 3 1 0 84 10 525
2024 Financial management 49 33 6 6 4 2 0 84 10 190
2024 Procurement 36 39 15 6 4 0 0 75 10 45
2024 Real property 54 25 6 5 10 0 0 79 15 70
2024 Material management 54 29 11 3 4 0 0 83 6 30
2024 Information management 51 27 5 7 9 0 0 78 16 105
2024 Information technology 55 26 6 7 5 0 1 82 12 395
2024 Internal audit 54 29 7 6 3 0 0 83 10 30
2024 Evaluation 28 44 12 7 9 0 0 72 16 30
2024 Data sciences 60 20 5 10 4 0 0 81 14 85
2024 Policy 45 25 10 11 9 1 0 70 20 305
2024 Project management 44 32 6 11 7 0 0 77 18 220
2024 Other services to the public 24 33 12 9 20 1 0 57 30 220
2024 None of the above 31 22 10 12 22 1 0 54 35 480
2022 Client contact centre 42 33 7 11 5 1 0 77 17 160
2022 Federal regulators 41 26 6 15 12 0 0 67 27 90
2022 Compliance, inspection and enforcement 28 27 13 14 17 0 0 56 31 1950
2022 Communications or public affairs 40 35 2 15 6 2 0 76 21 105
2022 Access to information and privacy 50 27 9 4 10 1 0 77 14 55
2022 Security 28 28 13 14 15 1 1 57 29 630
2022 Science and technology 53 24 6 7 7 0 1 79 15 145
2022 Legal services 41 28 6 16 9 0 0 69 25 95
2022 Administration and operations 43 32 9 8 7 1 0 76 15 930
2022 Human resources 59 25 6 7 3 0 0 85 10 550
2022 Financial management 60 24 4 6 5 0 0 84 12 250
2022 Procurement 58 22 1 8 5 5 0 85 14 50
2022 Real property 63 21 6 4 4 1 0 85 9 85
2022 Material management 44 39 2 2 14 0 0 82 16 25
2022 Information management 57 23 4 4 6 4 1 85 11 110
2022 Information technology 56 27 8 4 4 1 0 84 8 395
2022 Internal audit 67 29 2 2 0 0 0 96 2 30
2022 Evaluation 65 21 4 7 3 0 0 86 10 30
2022 Data sciences 62 24 7 4 2 0 1 87 6 80
2022 Policy 56 21 8 9 6 1 0 78 14 310
2022 Project management 56 27 5 7 4 0 0 83 12 275
2022 Other services to the public 30 23 16 10 21 0 0 53 31 220
2022 None of the above 33 26 9 11 19 1 0 60 30 515
2020 Client contact centre 39 31 13 9 6 2 1 72 15 145
2020 Federal regulators 32 24 6 19 18 1 0 56 38 100
2020 Compliance, inspection and enforcement 27 30 11 17 15 1 0 57 32 2235
2020 Communications or public affairs 43 38 6 5 6 2 0 83 11 100
2020 Access to information and privacy 54 23 14 7 0 2 0 78 7 55
2020 Security 31 28 10 15 15 1 0 59 31 630
2020 Science and technology 54 23 10 7 4 1 0 78 12 170
2020 Legal services 49 26 5 11 9 0 0 75 21 95
2020 Administration and operations 42 30 10 9 8 1 0 72 17 1075
2020 Human resources 60 25 7 6 3 0 0 85 8 570
2020 Financial management 60 26 7 4 2 1 0 86 7 275
2020 Procurement 48 28 9 10 6 0 0 76 15 45
2020 Real property 56 20 11 9 4 0 0 75 13 85
2020 Material management 51 14 15 11 9 0 0 65 20 35
2020 Information management 46 23 12 13 4 1 1 71 18 95
2020 Information technology 56 25 9 6 3 1 0 81 10 510
2020 Internal audit 55 26 9 10 0 0 0 81 10 35
2020 Evaluation 40 23 19 18 0 0 0 64 18 20
2020 Data sciences 64 26 1 6 0 2 1 92 7 65
2020 Policy 56 22 6 12 3 2 0 79 15 345
2020 Project management 60 25 7 5 2 1 0 86 7 265
2020 Other services to the public 27 30 14 15 12 1 0 58 28 230
2020 None of the above 39 26 10 10 14 1 1 66 24 610
2019 Client contact centre 32 38 12 11 6 0 0 70 17 145
2019 Federal regulators 36 23 11 14 15 0 0 59 29 80
2019 Compliance, inspection and enforcement 26 27 13 17 15 0 0 54 33 2055
2019 Communications or public affairs 47 31 2 14 6 0 0 78 20 90
2019 Access to information and privacy 45 27 9 10 7 2 0 74 17 60
2019 Security 28 33 13 13 12 0 0 61 26 755
2019 Science and technology 48 28 9 10 3 2 0 77 13 120
2019 Legal services 41 22 9 13 15 0 0 63 28 75
2019 Administration and operations 39 30 9 12 9 0 0 70 21 970
2019 Human resources 54 26 8 6 6 0 0 80 12 480
2019 Financial management 52 28 7 8 5 0 0 80 13 230
2019 Procurement 35 25 17 12 10 2 0 61 22 50
2019 Real property 41 39 5 5 8 1 0 81 13 85
2019 Material management 41 23 18 7 11 0 0 64 18 30
2019 Information management 43 25 10 9 13 0 1 68 22 80
2019 Information technology 48 32 8 5 6 0 0 81 11 415
2019 Internal audit 68 12 5 10 5 0 0 80 15 30
2019 Data sciences 50 31 8 5 5 0 0 82 11 55
2019 Policy 52 21 7 11 7 1 0 74 19 245
2019 Project management 51 28 6 9 5 1 0 80 14 185
2019 Other services to the public 25 26 14 17 18 0 0 51 35 225
2019 None of the above 29 26 13 15 15 1 0 56 30 585

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 35 9 8 7 1 0 75 15 175
2024 Health care practitioners 73 0 7 20 0 0 0 73 20 10
2024 Intelligence analysts 46 31 7 7 8 0 0 77 15 290
2024 Federal regulators 36 22 20 13 9 0 0 58 22 55
2024 Compliance, inspection and enforcement 26 37 12 13 11 0 0 63 25 1635
2024 Communications or public affairs 35 46 3 8 8 0 0 80 17 65
2024 Access to information and privacy 43 43 2 2 8 2 0 88 11 40
2024 Security 27 37 13 11 12 0 0 64 23 495
2024 Science and technology 47 37 4 9 2 0 1 85 11 120
2024 Legal services 37 37 11 13 3 0 0 73 16 75
2024 Administration and operations 46 32 9 9 4 0 0 78 13 895
2024 Human resources 58 31 5 3 2 0 0 90 5 525
2024 Financial management 55 28 10 7 0 0 0 83 8 190
2024 Procurement 51 27 9 11 3 0 0 78 13 45
2024 Real property 66 19 1 8 6 0 0 85 14 70
2024 Material management 48 30 22 0 0 0 0 78 0 30
2024 Information management 52 33 7 5 2 0 0 85 8 105
2024 Information technology 57 30 4 5 3 0 1 88 8 395
2024 Internal audit 65 20 3 9 3 0 0 85 12 30
2024 Evaluation 32 53 6 5 4 0 0 85 9 30
2024 Data sciences 74 19 2 4 2 0 0 92 6 85
2024 Policy 54 25 7 10 4 0 0 79 14 305
2024 Project management 52 34 4 8 2 0 0 86 10 220
2024 Other services to the public 29 37 9 13 11 1 0 67 24 220
2024 None of the above 32 31 12 13 11 1 0 63 25 480
2022 Client contact centre 46 30 10 10 3 1 0 77 13 160
2022 Federal regulators 46 30 5 13 5 0 1 77 18 90
2022 Compliance, inspection and enforcement 31 36 12 13 9 0 0 66 22 1950
2022 Communications or public affairs 51 29 5 10 6 0 0 80 15 105
2022 Access to information and privacy 59 22 8 8 1 1 0 82 10 55
2022 Security 31 35 13 9 10 1 1 67 19 630
2022 Science and technology 56 28 7 5 2 0 1 86 7 145
2022 Legal services 51 30 10 4 6 0 0 80 10 95
2022 Administration and operations 47 34 8 8 3 0 0 81 11 930
2022 Human resources 63 29 4 4 1 0 0 92 5 550
2022 Financial management 66 23 4 5 3 0 0 89 7 245
2022 Procurement 48 36 2 9 0 5 0 89 9 50
2022 Real property 64 24 7 4 1 0 0 88 5 85
2022 Material management 61 20 11 0 8 0 0 81 8 30
2022 Information management 53 35 5 4 3 0 0 88 7 110
2022 Information technology 59 32 3 5 2 0 0 91 7 395
2022 Internal audit 82 13 5 0 0 0 0 95 0 30
2022 Evaluation 69 31 0 0 0 0 0 100 0 30
2022 Data sciences 72 21 6 0 0 0 1 94 0 80
2022 Policy 64 23 5 5 3 0 0 87 8 310
2022 Project management 63 24 6 4 3 0 0 87 7 275
2022 Other services to the public 35 30 13 11 12 0 0 64 23 220
2022 None of the above 35 32 12 10 11 1 0 68 21 515
2020 Client contact centre 50 33 9 5 2 1 1 84 7 145
2020 Federal regulators 32 35 12 13 8 0 0 66 21 100
2020 Compliance, inspection and enforcement 30 38 12 13 7 0 0 68 20 2245
2020 Communications or public affairs 56 29 5 8 2 0 0 85 10 105
2020 Access to information and privacy 61 29 9 0 0 0 0 91 0 55
2020 Security 33 37 12 10 8 0 0 70 18 625
2020 Science and technology 59 27 8 3 2 1 0 86 5 170
2020 Legal services 57 28 3 12 1 0 0 84 13 95
2020 Administration and operations 48 34 7 7 3 0 0 82 10 1075
2020 Human resources 64 24 5 5 2 0 0 88 7 565
2020 Financial management 66 24 5 5 0 0 0 90 5 275
2020 Procurement 53 33 9 2 4 0 0 86 6 45
2020 Real property 62 24 6 7 1 0 0 85 9 85
2020 Material management 52 18 16 6 8 0 0 70 14 35
2020 Information management 60 30 4 4 3 0 0 90 6 95
2020 Information technology 60 28 5 3 2 0 0 89 6 510
2020 Internal audit 80 18 0 2 0 0 0 98 2 35
2020 Evaluation 41 45 0 13 0 0 0 87 13 20
2020 Data sciences 75 22 1 0 0 0 1 99 0 65
2020 Policy 63 25 6 4 1 1 0 89 5 340
2020 Project management 69 22 6 1 0 0 0 92 2 265
2020 Other services to the public 30 36 12 12 8 0 0 67 21 230
2020 None of the above 43 33 9 8 6 0 0 77 14 610
2019 Client contact centre 34 39 11 10 6 0 0 73 16 145
2019 Federal regulators 35 33 8 13 12 0 0 68 25 80
2019 Compliance, inspection and enforcement 28 38 12 13 8 0 0 66 22 2060
2019 Communications or public affairs 55 28 5 9 3 0 0 83 12 90
2019 Access to information and privacy 53 32 2 8 4 1 0 86 12 60
2019 Security 31 37 12 13 7 0 0 67 20 750
2019 Science and technology 49 34 7 7 2 1 0 83 9 120
2019 Legal services 32 44 7 13 4 0 0 76 17 75
2019 Administration and operations 43 35 9 9 4 0 0 78 13 970
2019 Human resources 60 25 6 6 3 0 0 85 9 480
2019 Financial management 58 27 7 5 3 0 0 86 8 230
2019 Procurement 33 39 20 6 2 0 0 72 8 50
2019 Real property 51 29 9 9 3 0 0 80 12 85
2019 Material management 30 45 18 7 0 0 0 76 7 30
2019 Information management 38 33 9 13 7 0 0 71 20 80
2019 Information technology 49 33 9 5 4 0 0 83 8 415
2019 Internal audit 57 34 0 7 2 0 0 91 9 30
2019 Data sciences 61 30 2 5 2 0 0 90 8 55
2019 Policy 52 32 6 8 3 0 0 84 10 245
2019 Project management 54 34 4 7 2 0 0 88 9 185
2019 Other services to the public 27 33 16 14 9 0 0 60 23 225
2019 None of the above 30 35 15 10 8 1 0 66 19 585

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 37 11 7 8 1 0 74 15 175
2024 Health care practitioners 61 27 5 0 7 0 0 88 7 10
2024 Intelligence analysts 41 39 10 4 5 1 0 81 9 290
2024 Federal regulators 27 35 19 11 5 3 0 64 16 55
2024 Compliance, inspection and enforcement 24 38 18 8 10 1 1 63 19 1635
2024 Communications or public affairs 33 38 12 3 10 4 0 74 14 65
2024 Access to information and privacy 43 37 12 0 7 2 0 81 7 40
2024 Security 21 38 20 9 10 2 0 60 20 495
2024 Science and technology 45 42 4 5 3 1 1 88 8 120
2024 Legal services 47 33 11 5 3 1 0 81 8 75
2024 Administration and operations 42 35 12 5 3 1 0 78 9 895
2024 Human resources 49 35 9 4 2 0 0 85 6 525
2024 Financial management 49 29 16 4 1 0 0 79 5 190
2024 Procurement 38 41 14 0 5 2 0 81 5 45
2024 Real property 48 33 8 6 4 0 0 81 11 70
2024 Material management 24 42 34 0 0 0 0 66 0 30
2024 Information management 37 37 10 3 7 0 5 79 11 105
2024 Information technology 51 35 6 3 4 1 0 87 7 395
2024 Internal audit 57 30 6 0 7 0 0 87 7 30
2024 Evaluation 30 43 15 8 4 0 0 73 12 30
2024 Data sciences 57 34 2 5 2 0 0 92 7 85
2024 Policy 45 34 10 5 4 2 0 80 9 305
2024 Project management 46 36 10 3 4 1 0 83 7 220
2024 Other services to the public 24 37 14 13 11 2 0 62 24 220
2024 None of the above 29 32 16 10 10 2 0 62 21 480
2022 Client contact centre 33 39 14 6 5 4 0 75 11 160
2022 Federal regulators 43 38 8 7 3 0 1 82 10 90
2022 Compliance, inspection and enforcement 25 39 16 9 9 1 0 65 18 1950
2022 Communications or public affairs 50 29 6 8 6 1 0 80 14 105
2022 Access to information and privacy 40 39 16 3 1 0 1 80 4 55
2022 Security 26 35 19 8 8 2 1 64 16 630
2022 Science and technology 50 32 10 5 2 1 1 83 7 145
2022 Legal services 41 40 6 8 6 0 0 80 14 95
2022 Administration and operations 41 36 13 6 3 2 0 78 9 930
2022 Human resources 52 32 10 3 2 1 0 85 5 550
2022 Financial management 58 28 8 3 2 0 0 86 5 250
2022 Procurement 45 33 7 7 3 0 5 82 11 50
2022 Real property 61 24 11 0 0 4 0 88 0 85
2022 Material management 52 23 17 4 3 0 0 75 8 30
2022 Information management 47 33 12 1 4 2 1 83 5 110
2022 Information technology 53 34 5 4 2 2 0 89 6 395
2022 Internal audit 59 32 6 0 3 0 0 91 3 30
2022 Evaluation 66 29 2 0 3 0 0 94 3 30
2022 Data sciences 58 27 13 2 0 0 1 85 2 80
2022 Policy 55 30 8 4 2 1 0 86 6 310
2022 Project management 57 33 3 3 3 1 0 90 7 275
2022 Other services to the public 29 32 14 9 14 2 1 62 24 220
2022 None of the above 29 35 14 9 12 2 0 65 21 515
2020 Client contact centre 37 36 16 7 1 2 2 75 8 145
2020 Federal regulators 26 40 14 11 6 2 0 68 18 100
2020 Compliance, inspection and enforcement 26 40 17 9 6 1 1 67 15 2230
2020 Communications or public affairs 51 28 9 6 2 4 0 82 9 100
2020 Access to information and privacy 50 33 11 0 2 2 2 86 2 55
2020 Security 26 40 18 8 6 1 1 67 15 625
2020 Science and technology 48 31 13 6 1 0 1 80 7 165
2020 Legal services 46 38 8 5 2 0 0 84 7 95
2020 Administration and operations 40 37 12 7 3 1 0 79 9 1075
2020 Human resources 56 30 8 4 1 1 0 87 5 570
2020 Financial management 58 27 10 4 0 1 0 86 4 270
2020 Procurement 40 33 14 8 4 2 0 74 12 45
2020 Real property 57 27 6 4 4 2 0 85 9 85
2020 Material management 52 24 15 0 9 0 0 76 9 35
2020 Information management 46 33 11 6 1 2 1 82 7 95
2020 Information technology 52 35 8 2 2 1 0 88 4 505
2020 Internal audit 55 17 26 2 0 0 0 72 2 35
2020 Evaluation 41 36 13 9 0 0 0 78 9 20
2020 Data sciences 65 29 3 1 0 0 1 96 1 65
2020 Policy 54 33 6 4 2 1 0 88 6 340
2020 Project management 57 33 7 2 0 1 0 90 2 265
2020 Other services to the public 24 38 22 6 6 3 1 65 13 230
2020 None of the above 35 36 16 5 7 1 1 72 12 610
2019 Client contact centre 26 43 19 5 5 1 1 70 10 145
2019 Federal regulators 26 40 21 5 8 0 0 66 13 80
2019 Compliance, inspection and enforcement 23 41 18 9 7 1 0 65 17 2060
2019 Communications or public affairs 50 31 11 5 4 0 0 80 8 90
2019 Access to information and privacy 45 35 10 5 4 1 0 81 9 60
2019 Security 25 42 18 7 6 1 1 68 13 755
2019 Science and technology 37 47 10 3 0 2 0 86 3 120
2019 Legal services 39 36 13 7 4 1 0 76 11 75
2019 Administration and operations 36 38 13 6 5 1 0 75 11 975
2019 Human resources 52 33 8 3 3 0 0 86 6 480
2019 Financial management 51 30 8 5 4 2 0 83 9 230
2019 Procurement 30 43 16 7 4 0 0 73 11 50
2019 Real property 43 36 17 2 1 1 0 79 3 85
2019 Material management 29 51 10 3 7 0 0 79 10 30
2019 Information management 31 34 20 6 4 3 1 69 11 80
2019 Information technology 48 35 10 3 3 1 0 83 6 415
2019 Internal audit 71 22 0 5 2 0 0 93 7 30
2019 Data sciences 60 27 10 0 3 0 0 87 3 55
2019 Policy 49 32 7 8 2 2 0 83 10 245
2019 Project management 52 32 8 6 1 1 1 85 7 185
2019 Other services to the public 20 32 24 13 8 1 2 53 22 225
2019 None of the above 25 36 21 9 7 2 0 62 16 585

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 38 14 8 10 7 1 65 20 175
2024 Health care practitioners 45 23 10 10 7 6 0 72 17 10
2024 Intelligence analysts 27 29 18 9 16 1 0 56 25 290
2024 Federal regulators 20 31 13 13 18 4 0 54 32 55
2024 Compliance, inspection and enforcement 11 26 20 17 24 2 0 38 41 1635
2024 Communications or public affairs 18 37 9 14 22 0 0 56 36 65
2024 Access to information and privacy 37 30 18 7 6 2 0 69 13 40
2024 Security 16 25 21 14 20 4 0 43 35 495
2024 Science and technology 29 35 13 9 10 3 0 67 20 120
2024 Legal services 28 24 16 11 20 1 0 52 31 75
2024 Administration and operations 29 31 15 8 12 3 0 63 21 895
2024 Human resources 27 35 16 13 5 3 0 64 19 525
2024 Financial management 29 39 11 13 5 4 0 70 18 190
2024 Procurement 34 31 20 4 7 4 0 68 12 45
2024 Real property 26 34 21 8 9 2 0 62 17 70
2024 Material management 41 47 9 4 0 0 0 88 4 30
2024 Information management 26 32 16 13 9 3 0 60 23 105
2024 Information technology 34 32 14 7 10 2 0 68 18 395
2024 Internal audit 48 26 5 10 8 3 0 76 18 30
2024 Evaluation 14 24 11 23 13 15 0 45 42 30
2024 Data sciences 38 25 16 10 10 2 0 64 20 85
2024 Policy 12 34 16 20 17 2 0 47 37 305
2024 Project management 25 35 16 14 8 2 0 61 23 220
2024 Other services to the public 14 29 16 14 23 4 0 45 38 220
2024 None of the above 16 27 20 13 20 4 0 45 34 480
2022 Client contact centre 30 29 18 10 11 3 0 60 21 160
2022 Federal regulators 29 34 11 12 12 1 0 64 25 90
2022 Compliance, inspection and enforcement 14 28 19 16 20 2 0 43 38 1950
2022 Communications or public affairs 33 36 10 8 11 2 0 70 20 105
2022 Access to information and privacy 43 37 8 7 5 0 0 80 12 55
2022 Security 16 30 19 14 18 3 1 48 33 630
2022 Science and technology 37 35 13 6 5 2 1 74 12 145
2022 Legal services 13 35 16 19 15 1 0 49 35 95
2022 Administration and operations 27 38 15 10 7 2 0 67 18 930
2022 Human resources 36 35 13 9 4 2 0 73 14 550
2022 Financial management 40 34 17 4 3 1 0 75 8 250
2022 Procurement 29 38 16 11 4 2 0 68 15 50
2022 Real property 44 33 12 3 1 7 0 83 5 85
2022 Material management 39 35 18 2 3 2 0 76 6 30
2022 Information management 38 42 12 3 5 1 0 80 8 110
2022 Information technology 39 36 12 6 6 2 0 76 12 395
2022 Internal audit 37 48 7 2 3 3 0 87 5 30
2022 Evaluation 31 47 6 6 10 0 0 77 17 30
2022 Data sciences 47 29 17 3 2 2 0 77 5 80
2022 Policy 25 32 21 13 7 2 0 58 21 310
2022 Project management 27 37 15 11 8 2 0 65 19 275
2022 Other services to the public 19 28 17 15 19 2 0 48 34 220
2022 None of the above 14 26 19 17 19 3 2 42 38 515
2020 Client contact centre 31 34 17 11 5 2 0 67 16 145
2020 Federal regulators 22 25 15 18 16 4 0 49 36 100
2020 Compliance, inspection and enforcement 17 35 20 15 12 1 0 52 27 2235
2020 Communications or public affairs 28 39 18 7 4 4 0 69 12 105
2020 Access to information and privacy 43 33 14 4 0 3 2 80 4 55
2020 Security 23 32 19 15 10 1 0 55 25 625
2020 Science and technology 41 38 9 6 2 2 1 82 8 165
2020 Legal services 25 34 22 10 7 2 0 59 18 95
2020 Administration and operations 31 39 15 10 4 1 0 71 14 1070
2020 Human resources 41 37 11 7 3 2 0 79 10 570
2020 Financial management 46 35 11 4 2 2 0 83 7 270
2020 Procurement 39 32 25 4 0 0 0 71 4 45
2020 Real property 29 42 17 8 2 2 0 72 11 85
2020 Material management 41 35 13 11 0 0 0 76 11 35
2020 Information management 47 28 11 9 4 0 0 75 14 90
2020 Information technology 41 36 13 4 4 2 0 79 8 510
2020 Internal audit 39 30 7 24 0 0 0 68 24 35
2020 Evaluation 32 40 5 18 0 5 0 76 19 20
2020 Data sciences 41 45 6 0 4 3 0 89 4 65
2020 Policy 30 41 14 9 3 3 0 74 12 340
2020 Project management 36 39 12 11 2 1 0 75 13 265
2020 Other services to the public 20 34 20 13 8 3 2 57 23 230
2020 None of the above 27 30 16 12 12 3 1 59 24 615
2019 Client contact centre 27 40 15 7 5 5 0 71 13 145
2019 Federal regulators 22 32 21 13 10 1 0 55 24 80
2019 Compliance, inspection and enforcement 16 35 21 15 12 1 0 51 28 2045
2019 Communications or public affairs 29 38 17 12 4 0 0 67 17 90
2019 Access to information and privacy 40 34 14 8 3 0 0 75 12 60
2019 Security 20 37 18 12 10 1 1 58 23 750
2019 Science and technology 37 40 13 6 1 3 1 80 7 120
2019 Legal services 16 39 16 20 9 0 0 54 30 75
2019 Administration and operations 30 36 17 10 5 1 0 68 15 970
2019 Human resources 36 39 12 7 4 2 0 77 12 480
2019 Financial management 41 40 10 5 3 2 0 83 8 230
2019 Procurement 24 39 25 9 0 4 0 65 9 50
2019 Real property 41 36 16 2 2 3 0 79 4 85
2019 Material management 23 33 35 0 3 5 0 60 4 30
2019 Information management 31 34 11 11 8 4 0 69 20 75
2019 Information technology 34 39 15 5 3 3 0 76 9 410
2019 Internal audit 50 36 9 5 0 0 0 86 5 30
2019 Data sciences 46 35 9 2 4 3 0 84 7 55
2019 Policy 26 39 14 14 5 1 0 66 20 245
2019 Project management 29 42 15 7 5 2 1 72 12 180
2019 Other services to the public 19 32 20 13 13 3 0 53 26 225
2019 None of the above 20 32 19 14 12 2 0 54 27 585

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 40 15 6 3 6 3 74 9 175
2024 Health care practitioners 9 32 6 40 0 13 0 47 46 10
2024 Intelligence analysts 23 30 23 7 5 10 2 60 14 290
2024 Federal regulators 28 32 12 7 7 14 0 70 17 55
2024 Compliance, inspection and enforcement 22 30 18 8 11 8 2 58 22 1635
2024 Communications or public affairs 13 41 21 9 6 9 1 59 17 65
2024 Access to information and privacy 44 29 11 6 0 8 2 81 7 40
2024 Security 24 30 17 7 8 12 2 62 18 495
2024 Science and technology 28 37 14 7 4 9 1 71 13 120
2024 Legal services 29 34 16 7 9 6 0 67 16 75
2024 Administration and operations 32 31 16 8 5 7 1 68 15 900
2024 Human resources 30 38 16 7 3 6 1 72 11 525
2024 Financial management 34 40 10 4 3 8 2 82 7 190
2024 Procurement 25 34 25 5 0 9 2 66 6 45
2024 Real property 24 36 23 3 3 11 0 67 7 65
2024 Material management 42 48 6 4 0 0 0 90 4 30
2024 Information management 29 35 13 9 2 11 1 73 12 105
2024 Information technology 39 26 15 6 4 7 2 72 12 400
2024 Internal audit 51 36 5 6 0 2 0 89 6 30
2024 Evaluation 41 27 9 10 9 4 0 71 19 30
2024 Data sciences 32 25 19 9 7 8 0 62 17 85
2024 Policy 16 32 23 13 9 7 0 51 24 305
2024 Project management 29 35 15 8 5 8 0 70 14 220
2024 Other services to the public 18 34 16 11 10 10 1 59 23 220
2024 None of the above 24 23 22 9 10 10 2 53 22 480
2022 Client contact centre 35 36 14 2 3 8 1 78 6 160
2022 Federal regulators 33 37 9 6 8 5 2 76 15 85
2022 Compliance, inspection and enforcement 22 33 19 9 9 7 2 60 20 1950
2022 Communications or public affairs 32 39 11 4 7 8 0 76 12 105
2022 Access to information and privacy 23 47 14 3 0 12 0 80 4 55
2022 Security 24 31 17 8 11 8 2 61 20 630
2022 Science and technology 36 32 14 7 2 8 2 75 9 145
2022 Legal services 23 38 9 5 11 12 1 70 19 95
2022 Administration and operations 32 36 15 7 4 6 1 73 11 930
2022 Human resources 33 43 12 5 4 3 1 79 9 550
2022 Financial management 39 36 14 2 2 6 1 81 4 245
2022 Procurement 32 48 17 0 0 2 0 82 0 50
2022 Real property 47 35 9 3 1 4 1 86 5 85
2022 Material management 39 28 18 7 0 8 0 73 8 30
2022 Information management 47 31 7 4 4 7 0 84 8 110
2022 Information technology 41 30 13 4 2 7 1 78 7 395
2022 Internal audit 55 43 0 0 2 0 0 98 2 30
2022 Evaluation 53 17 18 9 3 0 0 70 12 30
2022 Data sciences 36 31 12 1 6 14 0 78 9 80
2022 Policy 23 38 18 8 3 9 1 68 13 310
2022 Project management 27 37 16 7 5 8 0 70 13 275
2022 Other services to the public 25 27 22 10 8 6 1 56 20 215
2022 None of the above 19 30 20 8 12 9 2 55 23 510
2020 Client contact centre 28 39 13 10 5 5 0 71 15 145
2020 Federal regulators 28 28 19 11 11 3 1 58 22 100
2020 Compliance, inspection and enforcement 23 34 21 9 8 4 1 60 18 2245
2020 Communications or public affairs 39 33 13 5 3 6 1 77 9 100
2020 Access to information and privacy 47 38 7 4 0 2 2 88 4 55
2020 Security 26 30 23 10 8 4 0 58 19 630
2020 Science and technology 39 35 14 2 2 5 2 80 4 170
2020 Legal services 24 44 18 9 2 3 0 70 12 95
2020 Administration and operations 35 35 17 6 4 3 0 72 10 1075
2020 Human resources 41 36 11 5 3 4 0 81 8 570
2020 Financial management 42 35 13 3 1 7 0 82 4 275
2020 Procurement 37 41 13 6 0 3 0 80 6 45
2020 Real property 30 33 22 8 1 6 0 66 10 85
2020 Material management 37 34 17 10 3 0 0 70 13 35
2020 Information management 48 31 9 6 3 3 0 82 9 95
2020 Information technology 44 31 14 3 3 4 1 79 6 510
2020 Internal audit 28 42 19 3 0 8 0 76 4 35
2020 Evaluation 32 31 18 9 0 10 0 70 10 20
2020 Data sciences 44 43 3 4 2 3 0 90 6 65
2020 Policy 33 37 17 6 3 5 1 74 9 345
2020 Project management 38 33 16 6 2 6 0 75 8 265
2020 Other services to the public 26 31 21 6 7 6 3 63 15 230
2020 None of the above 29 30 18 9 8 6 1 63 18 615
2019 Client contact centre 29 38 16 6 4 7 0 72 11 145
2019 Federal regulators 29 37 15 9 7 3 0 68 16 80
2019 Compliance, inspection and enforcement 23 34 22 8 9 3 1 59 18 2055
2019 Communications or public affairs 36 37 14 9 3 1 0 74 12 90
2019 Access to information and privacy 42 23 19 5 2 10 0 72 8 60
2019 Security 26 34 20 9 6 4 1 63 16 755
2019 Science and technology 39 35 20 2 1 4 0 77 3 120
2019 Legal services 24 35 18 14 7 1 0 60 21 75
2019 Administration and operations 34 35 20 6 3 3 0 71 9 970
2019 Human resources 41 37 14 3 2 3 0 80 5 480
2019 Financial management 43 37 12 4 2 2 0 82 6 225
2019 Procurement 32 41 20 5 0 2 0 74 6 50
2019 Real property 37 41 10 5 2 4 0 82 8 85
2019 Material management 29 29 27 7 3 5 0 61 11 35
2019 Information management 38 29 10 10 3 9 1 74 15 75
2019 Information technology 38 35 17 2 4 4 1 77 6 410
2019 Internal audit 61 31 3 0 0 5 0 97 0 30
2019 Data sciences 58 21 4 10 7 0 0 79 16 55
2019 Policy 32 37 19 8 2 1 0 70 11 245
2019 Project management 31 37 18 3 4 4 1 73 8 185
2019 Other services to the public 27 30 23 8 9 3 0 59 18 225
2019 None of the above 24 31 22 10 8 4 1 58 19 590

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 32 8 8 9 0 0 75 17 175
2024 Health care practitioners 25 27 0 48 0 0 0 52 48 10
2024 Intelligence analysts 32 38 10 12 7 1 0 71 20 290
2024 Federal regulators 29 21 16 13 21 0 0 50 34 55
2024 Compliance, inspection and enforcement 17 33 13 17 19 1 0 50 37 1640
2024 Communications or public affairs 20 39 9 18 15 0 0 59 32 65
2024 Access to information and privacy 57 20 12 6 4 0 0 77 10 40
2024 Security 20 33 14 15 19 0 0 52 34 495
2024 Science and technology 40 36 8 8 6 2 0 77 14 120
2024 Legal services 28 39 7 9 17 0 0 67 26 75
2024 Administration and operations 37 36 10 10 7 0 0 73 17 900
2024 Human resources 35 43 9 9 4 1 0 78 13 525
2024 Financial management 40 40 13 3 3 0 0 80 7 190
2024 Procurement 36 38 12 10 4 0 0 74 14 45
2024 Real property 44 34 9 11 3 0 0 77 14 70
2024 Material management 60 27 13 0 0 0 0 87 0 30
2024 Information management 41 37 10 8 5 0 0 77 13 105
2024 Information technology 43 34 11 6 6 0 0 77 12 400
2024 Internal audit 62 18 8 10 3 0 0 80 12 30
2024 Evaluation 23 34 21 12 10 0 0 57 22 30
2024 Data sciences 38 30 13 11 7 0 0 68 18 85
2024 Policy 22 37 11 19 11 0 0 59 30 305
2024 Project management 28 35 16 15 7 0 0 63 21 220
2024 Other services to the public 21 33 18 11 17 0 0 55 28 220
2024 None of the above 22 31 13 12 21 1 0 54 33 480
2022 Client contact centre 39 33 11 11 5 0 0 72 17 160
2022 Federal regulators 35 34 5 17 9 0 0 68 26 90
2022 Compliance, inspection and enforcement 19 34 14 15 18 0 0 53 33 1955
2022 Communications or public affairs 39 35 12 7 7 0 0 74 14 105
2022 Access to information and privacy 49 37 6 4 4 0 0 86 7 55
2022 Security 23 37 13 14 13 0 0 60 27 630
2022 Science and technology 47 35 7 6 5 0 0 82 11 145
2022 Legal services 27 37 13 8 15 0 0 64 23 95
2022 Administration and operations 40 37 9 8 4 1 0 78 13 930
2022 Human resources 48 38 7 4 3 0 0 86 7 550
2022 Financial management 56 28 9 4 3 0 0 84 7 245
2022 Procurement 42 38 7 8 3 2 0 82 11 50
2022 Real property 53 36 6 4 0 1 0 90 4 85
2022 Material management 50 26 16 2 5 0 0 76 8 30
2022 Information management 50 36 6 1 6 1 0 87 7 110
2022 Information technology 46 34 7 7 5 0 0 80 12 395
2022 Internal audit 70 20 5 6 0 0 0 90 6 30
2022 Evaluation 42 46 2 6 3 0 0 88 9 30
2022 Data sciences 49 33 8 5 5 0 0 82 9 80
2022 Policy 36 35 10 11 8 0 0 71 19 310
2022 Project management 39 35 12 6 9 0 0 74 14 275
2022 Other services to the public 26 34 15 12 13 0 0 60 25 220
2022 None of the above 23 32 14 14 16 0 0 55 31 515
2020 Client contact centre 40 35 12 6 7 1 0 75 13 145
2020 Federal regulators 25 30 18 16 11 0 0 55 27 100
2020 Compliance, inspection and enforcement 27 34 16 12 11 0 0 61 24 2250
2020 Communications or public affairs 43 36 13 3 4 0 0 79 8 100
2020 Access to information and privacy 58 28 8 4 0 0 2 88 4 55
2020 Security 33 30 16 13 8 0 0 63 21 625
2020 Science and technology 58 28 7 3 3 1 0 87 6 170
2020 Legal services 43 37 7 8 4 0 0 80 12 95
2020 Administration and operations 47 34 9 6 4 0 0 81 9 1070
2020 Human resources 56 31 7 3 2 0 0 87 5 570
2020 Financial management 59 28 10 1 1 0 0 87 2 270
2020 Procurement 48 34 11 8 0 0 0 81 8 45
2020 Real property 48 32 12 5 3 0 0 80 8 85
2020 Material management 41 36 18 3 3 0 0 77 6 35
2020 Information management 58 23 7 8 3 1 0 82 11 95
2020 Information technology 53 29 9 4 3 1 0 83 7 515
2020 Internal audit 55 28 13 3 0 0 0 84 3 35
2020 Evaluation 58 32 0 5 0 5 0 95 5 20
2020 Data sciences 55 37 3 5 0 0 0 92 5 65
2020 Policy 43 38 10 6 3 0 0 81 8 345
2020 Project management 59 29 6 4 1 1 0 88 6 260
2020 Other services to the public 34 31 18 8 8 0 0 65 16 230
2020 None of the above 35 34 11 9 10 1 0 69 20 615
2019 Client contact centre 34 43 9 6 6 1 0 78 12 145
2019 Federal regulators 22 45 11 14 8 0 0 67 22 80
2019 Compliance, inspection and enforcement 22 34 17 14 13 0 0 56 27 2060
2019 Communications or public affairs 46 31 9 12 3 0 0 77 14 90
2019 Access to information and privacy 51 29 10 8 2 0 0 80 10 60
2019 Security 29 37 15 9 10 0 0 66 19 755
2019 Science and technology 41 39 11 5 3 1 0 81 8 120
2019 Legal services 22 36 14 23 5 0 0 58 29 75
2019 Administration and operations 40 35 11 8 4 0 0 76 13 975
2019 Human resources 48 35 8 4 4 0 0 84 8 485
2019 Financial management 50 34 9 4 2 1 0 85 6 230
2019 Procurement 39 34 12 10 5 0 0 73 15 50
2019 Real property 47 29 14 5 3 1 0 77 9 85
2019 Material management 34 44 15 0 7 0 0 78 7 35
2019 Information management 43 30 13 9 6 0 0 72 15 80
2019 Information technology 39 40 9 6 5 1 0 79 11 410
2019 Internal audit 57 36 2 5 0 0 0 93 5 30
2019 Data sciences 55 31 8 2 4 0 0 86 7 55
2019 Policy 31 39 13 10 5 1 0 71 15 245
2019 Project management 34 42 13 7 4 0 0 76 11 185
2019 Other services to the public 26 33 20 9 12 0 0 59 21 225
2019 None of the above 26 35 14 12 12 1 0 61 24 590

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 30 10 4 13 7 3 70 19 175
2024 Health care practitioners 61 22 6 4 0 0 7 89 5 10
2024 Intelligence analysts 36 23 13 6 8 8 5 69 17 290
2024 Federal regulators 26 31 16 8 13 4 2 61 23 55
2024 Compliance, inspection and enforcement 27 28 14 9 13 5 4 60 24 1640
2024 Communications or public affairs 34 30 9 5 8 10 4 75 15 65
2024 Access to information and privacy 37 21 4 4 11 3 20 76 19 40
2024 Security 34 21 13 8 12 7 5 63 23 495
2024 Science and technology 40 22 9 7 7 8 6 72 17 120
2024 Legal services 33 39 10 1 9 6 1 78 11 75
2024 Administration and operations 37 25 12 7 8 5 6 69 17 900
2024 Human resources 45 30 8 3 4 5 4 82 8 525
2024 Financial management 33 31 12 6 5 9 3 73 13 190
2024 Procurement 42 30 21 2 0 2 4 76 2 45
2024 Real property 37 35 12 0 6 7 4 81 7 70
2024 Material management 53 28 6 4 0 4 6 89 4 30
2024 Information management 39 21 12 2 11 12 3 70 16 105
2024 Information technology 40 22 11 4 6 11 5 75 12 400
2024 Internal audit 63 12 3 6 3 10 2 85 11 30
2024 Evaluation 31 32 12 7 9 6 3 69 18 30
2024 Data sciences 37 33 8 9 2 6 5 79 12 85
2024 Policy 32 29 11 7 9 7 5 69 18 305
2024 Project management 44 26 9 6 7 3 5 76 14 220
2024 Other services to the public 30 29 11 8 13 4 4 65 23 220
2024 None of the above 29 21 12 9 17 7 5 58 29 480
2022 Client contact centre 33 33 12 3 9 5 5 74 13 160
2022 Federal regulators 38 32 9 4 9 2 5 76 14 85
2022 Compliance, inspection and enforcement 31 29 11 9 13 4 3 65 23 1950
2022 Communications or public affairs 54 23 5 8 4 3 2 82 13 105
2022 Access to information and privacy 38 29 14 1 5 8 5 77 7 55
2022 Security 36 24 12 9 10 5 4 66 21 630
2022 Science and technology 44 27 8 4 5 8 4 81 10 145
2022 Legal services 37 23 11 8 11 3 7 67 21 95
2022 Administration and operations 39 28 10 8 5 7 3 75 14 930
2022 Human resources 52 24 9 5 3 4 3 82 9 550
2022 Financial management 42 29 9 3 7 7 3 79 11 250
2022 Procurement 30 41 6 2 5 11 5 85 8 50
2022 Real property 49 26 8 3 2 10 1 85 6 85
2022 Material management 46 29 15 4 3 2 0 77 8 30
2022 Information management 45 20 11 8 3 5 8 75 12 110
2022 Information technology 43 29 10 3 4 6 5 82 7 395
2022 Internal audit 64 26 6 0 2 2 0 92 2 30
2022 Evaluation 37 23 10 16 6 8 0 66 24 30
2022 Data sciences 51 21 11 0 5 7 6 82 5 80
2022 Policy 43 25 7 7 6 6 5 77 15 310
2022 Project management 45 24 11 7 5 5 4 75 13 275
2022 Other services to the public 33 24 14 8 13 4 4 61 23 220
2022 None of the above 31 25 12 11 10 6 6 62 24 515

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 28 8 6 10 9 4 72 19 175
2024 Health care practitioners 61 22 6 4 0 0 7 89 5 10
2024 Intelligence analysts 34 27 12 7 6 8 5 71 15 290
2024 Federal regulators 29 25 20 6 13 4 2 58 21 55
2024 Compliance, inspection and enforcement 26 27 14 10 13 5 4 59 25 1640
2024 Communications or public affairs 32 31 11 7 3 9 7 76 12 65
2024 Access to information and privacy 34 21 8 5 7 5 20 74 16 40
2024 Security 34 22 15 8 10 7 5 63 21 495
2024 Science and technology 38 25 11 5 7 8 7 73 14 120
2024 Legal services 33 29 19 5 8 6 0 66 14 75
2024 Administration and operations 36 25 14 6 7 5 6 69 15 900
2024 Human resources 45 29 8 5 3 6 4 82 9 525
2024 Financial management 37 27 12 7 4 9 3 73 13 190
2024 Procurement 33 46 15 0 2 0 4 82 2 45
2024 Real property 38 31 15 1 4 6 4 77 6 70
2024 Material management 37 44 3 3 4 0 9 89 7 30
2024 Information management 37 19 16 4 7 15 2 68 13 105
2024 Information technology 40 19 12 6 6 11 6 72 14 400
2024 Internal audit 63 15 0 3 7 10 2 89 11 30
2024 Evaluation 27 25 24 2 11 9 3 58 15 30
2024 Data sciences 44 25 12 9 2 3 5 75 12 85
2024 Policy 31 28 10 11 9 7 5 66 22 305
2024 Project management 44 22 10 7 7 5 5 73 16 220
2024 Other services to the public 28 30 12 9 12 4 5 64 22 220
2024 None of the above 28 22 13 7 17 8 6 57 27 480
2022 Client contact centre 33 33 12 6 5 5 6 74 13 160
2022 Federal regulators 39 29 10 5 9 2 5 73 16 90
2022 Compliance, inspection and enforcement 32 28 11 10 12 5 3 65 23 1955
2022 Communications or public affairs 47 27 7 8 4 5 2 79 13 105
2022 Access to information and privacy 38 29 12 1 5 10 5 79 7 55
2022 Security 37 23 12 10 10 5 4 66 21 630
2022 Science and technology 43 24 10 2 5 10 5 80 9 145
2022 Legal services 30 26 14 12 11 2 4 60 24 95
2022 Administration and operations 38 27 11 7 6 8 3 73 15 930
2022 Human resources 51 23 8 6 3 6 3 81 10 550
2022 Financial management 43 26 12 4 5 7 3 76 11 250
2022 Procurement 32 37 5 8 3 9 5 81 13 50
2022 Real property 54 23 8 4 0 11 1 86 5 85
2022 Material management 46 31 15 2 3 2 0 79 6 30
2022 Information management 44 20 13 5 2 8 8 77 8 110
2022 Information technology 46 25 9 3 3 8 6 82 7 395
2022 Internal audit 51 23 2 6 2 16 0 89 9 30
2022 Evaluation 35 22 12 15 3 8 4 65 21 30
2022 Data sciences 41 24 9 5 5 11 6 77 12 80
2022 Policy 41 24 8 7 6 8 5 75 15 310
2022 Project management 45 22 12 7 6 5 4 74 13 275
2022 Other services to the public 28 29 13 5 15 5 5 64 22 220
2022 None of the above 29 23 15 10 11 6 6 60 23 515

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 27 14 7 5 18 2 66 16 175
2024 Health care practitioners 9 10 32 0 36 12 0 22 41 10
2024 Intelligence analysts 21 18 19 9 7 24 2 53 22 290
2024 Federal regulators 24 17 20 10 11 18 0 50 25 55
2024 Compliance, inspection and enforcement 20 20 23 11 9 14 3 49 24 1640
2024 Communications or public affairs 13 24 28 14 3 17 1 45 21 65
2024 Access to information and privacy 33 17 14 12 6 14 4 61 23 40
2024 Security 21 20 21 10 8 17 3 51 22 495
2024 Science and technology 25 16 25 11 4 16 3 51 18 120
2024 Legal services 24 28 17 8 9 14 0 61 19 75
2024 Administration and operations 27 25 19 6 7 15 2 62 15 900
2024 Human resources 29 27 21 6 2 14 2 66 9 525
2024 Financial management 28 26 18 3 3 18 3 69 8 190
2024 Procurement 25 23 22 9 0 18 2 61 11 45
2024 Real property 28 21 23 7 1 20 0 61 11 70
2024 Material management 44 38 6 0 0 11 2 93 0 30
2024 Information management 19 20 28 11 7 11 3 45 22 105
2024 Information technology 30 19 18 5 3 25 2 65 11 400
2024 Internal audit 48 25 20 0 0 7 0 79 0 30
2024 Evaluation 24 12 23 7 9 25 0 48 22 30
2024 Data sciences 28 24 14 10 3 21 1 66 16 85
2024 Policy 14 20 28 12 8 18 1 41 25 305
2024 Project management 26 24 21 5 5 18 1 62 12 220
2024 Other services to the public 19 24 19 9 6 19 2 56 20 220
2024 None of the above 19 20 21 8 10 19 3 50 23 480
2022 Client contact centre 39 27 19 3 2 8 2 73 6 160
2022 Federal regulators 33 26 19 4 7 10 1 66 13 90
2022 Compliance, inspection and enforcement 21 24 25 11 6 11 2 51 19 1950
2022 Communications or public affairs 27 22 36 4 2 10 0 54 6 105
2022 Access to information and privacy 31 17 29 10 0 11 1 55 12 55
2022 Security 22 26 21 9 7 14 2 57 19 630
2022 Science and technology 31 27 17 5 3 16 2 70 9 145
2022 Legal services 16 30 27 7 4 13 3 54 14 95
2022 Administration and operations 29 27 21 7 3 11 2 64 11 930
2022 Human resources 32 36 19 3 1 8 1 75 4 550
2022 Financial management 34 31 17 5 1 12 1 75 6 245
2022 Procurement 32 32 20 3 0 12 0 73 4 50
2022 Real property 37 22 23 3 3 11 1 67 7 85
2022 Material management 54 25 0 7 0 10 4 91 9 30
2022 Information management 30 26 15 9 3 16 1 68 14 110
2022 Information technology 34 23 20 4 2 15 2 69 7 395
2022 Internal audit 39 40 20 0 2 0 0 79 2 30
2022 Evaluation 46 16 20 15 0 3 0 64 15 30
2022 Data sciences 34 17 25 2 4 19 0 62 8 80
2022 Policy 25 26 27 5 4 13 0 59 10 310
2022 Project management 26 30 23 4 2 15 0 66 7 275
2022 Other services to the public 29 20 23 8 8 11 1 56 19 220
2022 None of the above 19 24 22 11 7 14 4 52 22 515
2020 Client contact centre 28 40 14 8 2 7 0 74 11 145
2020 Federal regulators 24 28 23 11 8 4 1 55 21 100
2020 Compliance, inspection and enforcement 23 36 21 8 7 4 1 62 16 2255
2020 Communications or public affairs 36 34 15 3 3 8 1 76 7 105
2020 Access to information and privacy 46 23 20 4 0 4 2 74 5 55
2020 Security 27 29 22 9 8 5 1 59 18 630
2020 Science and technology 37 31 19 2 3 8 0 74 5 170
2020 Legal services 23 42 20 7 5 2 0 67 13 95
2020 Administration and operations 33 36 17 5 4 4 0 73 10 1075
2020 Human resources 41 33 13 5 3 5 0 79 8 570
2020 Financial management 39 30 18 4 1 9 0 75 5 275
2020 Procurement 33 41 19 2 0 3 2 78 2 45
2020 Real property 28 30 25 9 1 6 0 62 11 85
2020 Material management 40 27 23 4 6 0 0 67 10 35
2020 Information management 41 33 11 2 7 6 0 79 10 95
2020 Information technology 40 31 17 3 2 6 1 76 5 510
2020 Internal audit 43 27 19 3 0 8 0 76 4 35
2020 Evaluation 22 36 5 0 0 37 0 93 0 20
2020 Data sciences 42 35 13 4 2 4 0 80 6 65
2020 Policy 32 33 18 8 2 7 1 70 11 345
2020 Project management 32 35 18 7 1 6 1 72 8 265
2020 Other services to the public 29 30 21 7 6 5 2 64 13 230
2020 None of the above 29 29 18 7 7 8 2 64 15 620

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 35 10 8 7 2 4 74 16 175
2024 Health care practitioners 55 5 24 9 7 0 0 60 16 10
2024 Intelligence analysts 36 24 13 8 10 5 3 66 20 290
2024 Federal regulators 17 45 11 8 12 5 3 67 21 55
2024 Compliance, inspection and enforcement 26 27 12 10 16 6 3 58 28 1635
2024 Communications or public affairs 23 39 9 12 4 10 3 71 18 65
2024 Access to information and privacy 44 28 8 10 7 2 2 75 17 40
2024 Security 30 26 12 6 16 8 4 62 24 490
2024 Science and technology 34 31 10 7 9 3 6 71 17 120
2024 Legal services 27 33 14 7 11 6 2 66 19 75
2024 Administration and operations 37 28 12 6 8 5 4 71 16 895
2024 Human resources 40 30 11 6 4 6 3 77 11 520
2024 Financial management 31 34 13 6 7 6 4 72 14 190
2024 Procurement 36 32 15 6 0 4 7 77 6 45
2024 Real property 41 37 3 4 5 9 1 86 11 70
2024 Material management 49 26 19 3 4 0 0 75 6 30
2024 Information management 34 34 13 7 2 9 1 75 10 105
2024 Information technology 37 27 9 6 7 11 3 75 15 400
2024 Internal audit 63 14 9 6 3 5 0 81 9 30
2024 Evaluation 28 28 3 7 9 25 0 75 22 30
2024 Data sciences 43 33 9 0 7 6 1 83 8 85
2024 Policy 24 32 13 11 10 8 2 62 23 305
2024 Project management 39 27 8 10 9 3 4 71 21 220
2024 Other services to the public 26 31 10 9 11 9 5 66 22 220
2024 None of the above 26 28 10 10 14 8 4 61 27 480
2022 Client contact centre 32 33 10 5 8 7 5 74 14 155
2022 Federal regulators 37 36 6 8 8 2 2 77 17 90
2022 Compliance, inspection and enforcement 28 29 13 9 12 5 3 63 23 1950
2022 Communications or public affairs 42 32 9 5 7 5 1 79 12 105
2022 Access to information and privacy 41 31 5 9 3 9 2 81 13 55
2022 Security 32 27 12 9 11 5 4 65 21 630
2022 Science and technology 49 27 9 3 2 6 5 85 5 145
2022 Legal services 27 33 7 6 15 8 4 68 24 95
2022 Administration and operations 36 32 10 9 5 5 2 74 15 930
2022 Human resources 47 31 7 5 3 4 3 84 8 550
2022 Financial management 40 31 8 4 9 6 2 78 13 245
2022 Procurement 39 36 10 0 2 12 2 86 2 50
2022 Real property 46 25 6 8 4 8 3 80 14 85
2022 Material management 48 26 9 2 3 8 4 84 6 30
2022 Information management 45 34 10 2 2 4 3 84 4 110
2022 Information technology 43 32 8 5 4 7 2 82 9 395
2022 Internal audit 67 22 9 0 2 0 0 89 2 30
2022 Evaluation 35 32 10 9 3 8 4 76 14 30
2022 Data sciences 40 31 9 2 7 7 6 81 10 80
2022 Policy 37 32 10 5 8 5 4 74 15 310
2022 Project management 34 32 12 6 7 7 3 72 14 275
2022 Other services to the public 32 25 13 7 14 6 2 62 23 220
2022 None of the above 27 27 11 9 13 7 6 62 25 515
2020 Client contact centre 39 36 9 6 7 3 1 77 14 145
2020 Federal regulators 29 31 19 5 11 4 2 63 16 100
2020 Compliance, inspection and enforcement 31 32 14 9 9 3 2 67 19 2245
2020 Communications or public affairs 42 31 10 6 3 4 3 79 10 105
2020 Access to information and privacy 45 37 8 4 0 2 3 87 4 55
2020 Security 32 30 16 9 9 2 2 65 19 625
2020 Science and technology 45 32 6 4 6 5 3 84 10 165
2020 Legal services 32 45 12 6 3 1 0 78 10 95
2020 Administration and operations 42 30 13 7 6 2 1 74 13 1075
2020 Human resources 51 29 8 4 3 3 2 84 7 570
2020 Financial management 48 25 16 2 3 5 1 78 5 275
2020 Procurement 35 31 13 9 0 10 2 75 10 45
2020 Real property 44 29 11 3 4 7 1 80 8 85
2020 Material management 37 44 17 0 3 0 0 80 3 35
2020 Information management 49 23 9 4 10 4 1 76 15 95
2020 Information technology 47 28 12 3 4 4 2 80 7 510
2020 Internal audit 40 19 15 13 2 11 0 66 17 35
2020 Evaluation 49 18 9 9 0 14 0 78 11 20
2020 Data sciences 57 37 1 2 0 2 1 97 2 65
2020 Policy 41 31 11 5 5 5 2 77 11 345
2020 Project management 47 34 7 4 3 2 3 85 8 265
2020 Other services to the public 28 30 16 10 9 4 3 62 21 230
2020 None of the above 34 26 13 9 8 6 3 66 19 615

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 15 22 4 7 41 5 40 19 175
2024 Health care practitioners 0 10 48 5 0 22 14 16 8 10
2024 Intelligence analysts 7 4 22 6 11 44 6 23 34 290
2024 Federal regulators 4 6 21 8 22 35 4 16 49 55
2024 Compliance, inspection and enforcement 3 8 24 8 19 32 5 18 43 1640
2024 Communications or public affairs 3 16 26 2 6 37 10 36 16 65
2024 Access to information and privacy 13 13 15 0 3 46 10 59 6 40
2024 Security 6 6 24 6 16 31 9 21 38 490
2024 Science and technology 6 8 25 14 7 33 8 24 35 120
2024 Legal services 10 7 30 2 13 37 2 26 24 75
2024 Administration and operations 9 13 25 5 8 33 7 37 21 895
2024 Human resources 9 17 25 4 4 36 5 44 14 525
2024 Financial management 5 16 27 5 4 34 9 36 17 190
2024 Procurement 9 13 23 0 3 36 16 46 7 40
2024 Real property 8 7 31 4 3 43 4 29 13 70
2024 Material management 8 18 28 0 12 30 5 40 18 30
2024 Information management 12 13 28 6 2 35 4 41 13 105
2024 Information technology 10 11 25 5 5 36 8 38 18 400
2024 Internal audit 14 17 15 6 3 43 2 56 16 30
2024 Evaluation 3 11 13 0 12 57 3 36 31 30
2024 Data sciences 13 9 24 7 7 38 3 36 23 85
2024 Policy 5 10 22 8 10 40 4 27 33 305
2024 Project management 5 17 26 7 6 33 5 37 21 220
2024 Other services to the public 7 8 22 6 14 34 9 26 35 220
2024 None of the above 5 9 24 5 18 32 6 23 38 480
2022 Client contact centre 13 22 17 5 5 34 4 56 17 155
2022 Federal regulators 17 10 28 3 9 25 8 40 19 90
2022 Compliance, inspection and enforcement 5 10 26 7 15 32 4 24 35 1950
2022 Communications or public affairs 12 12 25 3 4 37 7 43 13 105
2022 Access to information and privacy 13 16 18 5 4 38 6 52 16 55
2022 Security 5 9 24 6 13 38 4 24 33 630
2022 Science and technology 12 8 24 7 3 43 3 37 18 145
2022 Legal services 4 14 28 7 13 28 6 27 30 95
2022 Administration and operations 9 16 26 5 4 35 6 42 15 930
2022 Human resources 13 21 20 4 4 33 5 55 13 550
2022 Financial management 11 17 21 2 3 36 10 51 10 245
2022 Procurement 6 22 23 5 2 36 6 49 12 50
2022 Real property 14 13 27 2 2 38 4 46 8 85
2022 Material management 30 28 15 3 0 17 7 75 4 30
2022 Information management 14 14 20 3 3 40 6 51 13 110
2022 Information technology 12 14 23 3 4 39 5 46 12 395
2022 Internal audit 22 20 13 0 0 43 3 77 0 30
2022 Evaluation 21 20 12 3 9 33 3 64 18 30
2022 Data sciences 5 18 20 0 3 50 3 50 7 80
2022 Policy 9 14 25 5 3 39 3 41 15 310
2022 Project management 10 14 28 3 5 35 5 41 14 275
2022 Other services to the public 7 16 23 7 10 35 2 36 27 220
2022 None of the above 5 11 25 6 15 30 7 26 34 515

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Intelligence analysts 0 0 7 27 66 0 0 0 93 10
2024 Security 0 1 27 6 65 0 0 1 71 30
2024 Human resources 0 9 49 0 25 17 0 11 30 10
2024 Policy 0 0 0 42 38 20 0 0 100 15
2024 Other services to the public 0 19 0 5 61 16 0 22 78 10
2024 None of the above 0 8 12 3 69 8 0 8 79 45
2022 Compliance, inspection and enforcement 2 5 9 21 56 7 1 7 83 110
2022 Security 0 7 16 22 35 16 4 9 72 30
2022 Administration and operations 0 0 6 38 39 11 7 0 93 25
2022 Human resources 0 7 11 7 63 12 0 8 80 10
2022 Other services to the public 0 0 13 24 46 18 0 0 84 10
2022 None of the above 0 4 3 11 62 10 11 5 92 25
2020 Compliance, inspection and enforcement 1 5 12 19 52 7 4 7 80 95
2020 Security 0 8 8 33 40 11 0 9 82 20
2020 Administration and operations 7 9 24 13 47 0 0 16 60 25
2020 Information technology 11 5 19 5 24 35 0 24 46 15
2020 None of the above 7 0 3 14 63 13 0 8 89 15

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 30 19 10 13 6 3 55 25 175
2024 Health care practitioners 61 6 6 9 17 0 0 67 27 10
2024 Intelligence analysts 23 26 18 10 12 7 4 55 25 290
2024 Federal regulators 2 28 26 17 18 3 7 33 39 55
2024 Compliance, inspection and enforcement 12 25 19 15 23 3 2 39 40 1635
2024 Communications or public affairs 12 31 10 20 20 2 6 46 43 65
2024 Access to information and privacy 38 17 12 12 15 4 4 59 28 40
2024 Security 11 26 22 15 21 4 2 39 38 495
2024 Science and technology 25 33 16 8 8 5 6 64 19 120
2024 Legal services 17 36 22 9 10 3 2 57 20 75
2024 Administration and operations 25 27 15 13 12 5 3 57 27 895
2024 Human resources 26 33 19 8 6 4 5 64 15 525
2024 Financial management 29 28 18 9 5 8 4 64 16 190
2024 Procurement 25 29 17 11 9 5 4 60 22 45
2024 Real property 30 36 12 7 7 7 1 72 15 70
2024 Material management 47 31 10 8 4 0 0 78 12 30
2024 Information management 30 27 14 12 9 5 3 61 23 105
2024 Information technology 31 27 15 7 6 7 7 68 15 395
2024 Internal audit 42 37 5 2 6 5 2 86 9 30
2024 Evaluation 8 18 31 22 9 0 12 29 35 30
2024 Data sciences 42 29 13 11 4 1 0 72 14 85
2024 Policy 25 22 17 11 12 8 6 54 26 305
2024 Project management 31 20 18 9 9 5 8 59 21 220
2024 Other services to the public 13 25 17 15 24 3 3 40 42 220
2024 None of the above 17 23 21 10 23 5 2 43 35 480
2022 Client contact centre 19 34 18 12 9 5 4 57 23 160
2022 Federal regulators 30 32 12 12 12 2 0 63 25 90
2022 Compliance, inspection and enforcement 12 25 19 16 22 4 2 40 40 1950
2022 Communications or public affairs 22 28 12 12 10 12 4 60 26 105
2022 Access to information and privacy 21 26 27 4 7 8 7 55 13 55
2022 Security 14 22 20 15 23 4 2 38 40 630
2022 Science and technology 20 31 12 9 7 12 9 65 19 145
2022 Legal services 18 32 19 10 12 7 2 55 24 95
2022 Administration and operations 23 32 18 10 8 4 5 60 20 930
2022 Human resources 30 31 14 7 4 7 7 71 12 550
2022 Financial management 36 31 13 8 4 7 2 73 13 250
2022 Procurement 27 29 19 9 5 5 6 63 15 50
2022 Real property 37 32 7 9 5 10 0 76 15 85
2022 Material management 22 38 21 4 11 4 0 63 15 30
2022 Information management 26 34 14 10 2 7 7 70 14 110
2022 Information technology 34 27 17 7 4 6 4 68 13 395
2022 Internal audit 31 22 7 0 0 37 2 88 0 30
2022 Evaluation 33 29 17 0 3 6 12 75 4 30
2022 Data sciences 42 16 15 2 2 17 5 75 5 80
2022 Policy 32 25 16 6 7 5 9 65 16 310
2022 Project management 28 27 16 7 7 6 9 65 17 275
2022 Other services to the public 16 22 18 16 21 4 3 41 39 220
2022 None of the above 15 19 19 13 23 7 4 38 41 515
2020 Client contact centre 29 26 16 11 10 4 4 60 22 145
2020 Federal regulators 14 29 18 18 19 1 0 44 38 100
2020 Compliance, inspection and enforcement 14 27 20 17 16 4 2 43 35 2255
2020 Communications or public affairs 29 22 18 9 6 7 9 61 18 105
2020 Access to information and privacy 30 27 27 5 3 5 4 62 9 55
2020 Security 15 28 18 16 17 4 2 46 35 630
2020 Science and technology 28 29 16 7 7 8 6 66 15 170
2020 Legal services 25 30 15 16 10 3 2 58 27 95
2020 Administration and operations 25 32 17 10 8 5 3 62 19 1080
2020 Human resources 35 30 16 6 4 5 3 71 11 570
2020 Financial management 39 30 13 5 3 5 6 77 8 275
2020 Procurement 15 35 20 14 5 10 3 57 21 45
2020 Real property 38 30 10 13 5 2 2 71 18 85
2020 Material management 33 18 26 12 8 3 0 53 20 35
2020 Information management 30 37 10 9 6 6 2 73 17 95
2020 Information technology 35 28 18 5 4 6 4 70 10 505
2020 Internal audit 39 18 13 10 0 6 15 71 12 35
2020 Evaluation 13 41 5 13 5 24 0 71 23 20
2020 Data sciences 38 28 10 6 0 12 6 80 8 65
2020 Policy 32 28 13 10 4 6 7 69 16 345
2020 Project management 37 31 16 6 1 6 4 76 7 265
2020 Other services to the public 19 22 25 14 16 1 2 43 31 230
2020 None of the above 22 26 19 11 15 4 4 52 28 615
2019 Client contact centre 20 34 15 15 13 3 0 57 28 145
2019 Federal regulators 25 33 11 11 18 1 1 59 29 80
2019 Compliance, inspection and enforcement 15 26 20 17 18 3 1 43 37 2060
2019 Communications or public affairs 24 28 14 14 6 5 10 61 23 90
2019 Access to information and privacy 27 27 9 15 8 4 10 63 27 60
2019 Security 17 28 20 15 15 3 3 47 31 750
2019 Science and technology 34 26 15 12 4 7 2 66 18 120
2019 Legal services 25 25 16 16 12 4 3 53 30 75
2019 Administration and operations 25 30 16 12 10 5 2 59 24 970
2019 Human resources 37 24 16 6 7 4 5 68 15 480
2019 Financial management 38 23 15 9 6 7 3 67 16 225
2019 Procurement 17 31 23 17 8 1 2 50 26 50
2019 Real property 27 29 21 6 11 2 4 59 18 85
2019 Material management 25 41 19 9 5 0 0 67 14 30
2019 Information management 28 30 15 12 10 5 0 61 23 80
2019 Information technology 29 37 14 9 6 2 3 69 16 410
2019 Internal audit 56 15 9 7 2 7 2 79 11 30
2019 Data sciences 43 29 10 3 4 2 7 80 9 55
2019 Policy 33 30 13 9 8 4 3 68 18 245
2019 Project management 28 29 15 13 4 6 5 64 19 185
2019 Other services to the public 12 29 18 18 19 2 2 43 38 225
2019 None of the above 17 26 19 15 17 4 1 46 34 585

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 35 15 13 10 1 1 61 24 175
2024 Health care practitioners 51 26 0 17 6 0 0 77 23 10
2024 Intelligence analysts 22 32 16 13 12 4 1 56 26 290
2024 Federal regulators 19 22 23 18 15 4 0 42 34 55
2024 Compliance, inspection and enforcement 15 32 17 15 17 2 1 49 33 1640
2024 Communications or public affairs 19 44 6 13 13 5 0 66 27 65
2024 Access to information and privacy 45 33 10 9 0 3 0 81 9 40
2024 Security 16 30 18 17 15 3 0 48 33 495
2024 Science and technology 23 32 17 15 8 4 1 58 25 120
2024 Legal services 21 29 11 16 17 1 4 53 35 75
2024 Administration and operations 31 32 14 9 10 3 1 66 20 900
2024 Human resources 31 36 16 8 5 3 1 70 14 525
2024 Financial management 23 37 18 10 8 4 0 63 18 190
2024 Procurement 37 22 28 9 2 2 0 60 11 45
2024 Real property 31 34 19 7 7 0 1 66 14 70
2024 Material management 30 48 14 5 3 0 0 78 8 30
2024 Information management 21 28 21 9 11 9 1 55 22 105
2024 Information technology 32 31 17 8 8 4 1 66 17 400
2024 Internal audit 40 42 3 10 2 0 3 84 13 30
2024 Evaluation 14 44 7 3 26 6 0 61 31 30
2024 Data sciences 30 34 15 11 7 3 0 66 18 85
2024 Policy 16 36 17 14 12 4 1 55 28 305
2024 Project management 25 28 15 15 10 5 3 57 26 220
2024 Other services to the public 13 39 20 12 14 3 0 53 26 220
2024 None of the above 16 29 20 12 18 3 2 48 31 475
2022 Client contact centre 22 41 15 6 10 5 1 67 17 160
2022 Federal regulators 26 39 13 13 8 1 1 66 21 90
2022 Compliance, inspection and enforcement 14 33 16 17 17 2 1 49 35 1955
2022 Communications or public affairs 25 40 7 10 11 6 1 69 23 105
2022 Access to information and privacy 31 34 9 14 9 3 0 67 24 55
2022 Security 17 30 16 15 17 2 2 49 34 630
2022 Science and technology 26 34 14 13 4 7 2 66 19 145
2022 Legal services 13 35 14 22 13 3 0 50 36 95
2022 Administration and operations 24 37 14 12 8 4 1 64 21 930
2022 Human resources 31 33 16 9 5 3 2 68 15 550
2022 Financial management 30 32 18 9 6 4 1 65 16 250
2022 Procurement 25 36 9 15 8 7 0 65 25 50
2022 Real property 40 30 13 11 3 2 1 72 14 85
2022 Material management 45 37 13 5 0 0 0 82 5 30
2022 Information management 33 31 16 6 4 7 2 72 11 110
2022 Information technology 29 34 15 9 6 6 2 68 15 395
2022 Internal audit 21 44 5 31 0 0 0 65 31 30
2022 Evaluation 27 52 6 0 3 7 4 90 4 30
2022 Data sciences 35 30 16 9 3 7 0 70 13 80
2022 Policy 21 37 15 14 11 2 0 59 25 310
2022 Project management 24 36 16 11 9 3 2 62 21 275
2022 Other services to the public 20 30 17 12 15 5 0 53 29 220
2022 None of the above 15 29 18 15 17 4 2 46 35 515
2020 Client contact centre 25 35 19 11 7 1 2 62 18 145
2020 Federal regulators 25 27 17 18 9 2 1 54 28 100
2020 Compliance, inspection and enforcement 19 37 16 13 11 2 1 58 25 2250
2020 Communications or public affairs 36 32 15 9 5 2 2 70 14 105
2020 Access to information and privacy 44 35 11 2 2 7 0 84 4 55
2020 Security 23 37 16 13 10 1 1 61 23 630
2020 Science and technology 34 33 12 8 5 4 4 73 13 170
2020 Legal services 21 38 15 13 7 3 1 62 22 95
2020 Administration and operations 33 37 12 9 6 2 1 72 15 1080
2020 Human resources 38 37 12 7 3 2 1 77 11 575
2020 Financial management 42 29 13 8 4 4 1 74 12 275
2020 Procurement 36 33 19 6 2 0 4 72 8 45
2020 Real property 30 44 13 6 3 3 0 77 10 85
2020 Material management 27 31 13 15 3 12 0 66 20 35
2020 Information management 33 32 21 12 2 0 0 65 14 95
2020 Information technology 36 32 15 6 7 3 1 71 14 510
2020 Internal audit 42 20 26 4 6 0 2 64 10 35
2020 Evaluation 31 22 9 14 9 5 9 62 27 20
2020 Data sciences 37 41 10 7 0 5 0 82 8 65
2020 Policy 28 37 13 8 6 4 4 71 15 345
2020 Project management 32 39 15 8 4 0 2 73 12 265
2020 Other services to the public 24 33 20 9 7 4 2 61 17 230
2020 None of the above 23 32 17 14 10 3 1 58 24 615
2019 Client contact centre 23 37 17 15 4 1 3 63 19 145
2019 Federal regulators 26 26 22 13 14 0 0 51 27 80
2019 Compliance, inspection and enforcement 19 37 16 15 12 1 0 56 27 2055
2019 Communications or public affairs 34 35 12 8 8 2 1 71 16 90
2019 Access to information and privacy 38 33 14 8 4 4 0 74 12 60
2019 Security 24 37 14 12 11 2 1 62 23 750
2019 Science and technology 31 32 20 7 4 3 4 67 12 120
2019 Legal services 23 32 20 18 7 0 0 55 25 75
2019 Administration and operations 28 37 15 11 6 2 1 67 18 975
2019 Human resources 38 34 12 7 7 1 1 74 14 480
2019 Financial management 31 39 13 9 4 2 1 73 13 230
2019 Procurement 12 49 10 16 10 2 2 64 26 50
2019 Real property 37 30 17 10 3 3 0 69 13 85
2019 Material management 23 49 6 10 8 3 0 75 19 35
2019 Information management 36 26 11 11 11 4 0 65 23 75
2019 Information technology 28 34 18 8 6 4 2 66 15 410
2019 Internal audit 52 33 2 9 0 2 0 88 10 30
2019 Data sciences 28 34 20 8 5 1 3 65 14 55
2019 Policy 24 38 14 13 6 2 3 65 20 245
2019 Project management 30 35 14 11 6 2 2 67 18 180
2019 Other services to the public 20 32 19 15 12 1 2 54 27 225
2019 None of the above 18 36 18 13 13 2 1 55 26 585

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 35 18 11 10 1 0 60 22 175
2024 Health care practitioners 45 15 18 15 7 0 0 60 22 10
2024 Intelligence analysts 23 30 19 12 14 2 0 54 27 290
2024 Federal regulators 13 33 11 16 22 4 0 49 40 55
2024 Compliance, inspection and enforcement 11 26 21 16 25 1 0 37 42 1635
2024 Communications or public affairs 8 45 17 17 14 0 0 52 30 65
2024 Access to information and privacy 40 29 19 6 4 2 0 70 11 40
2024 Security 16 25 20 16 23 1 0 41 39 495
2024 Science and technology 25 32 22 11 9 1 0 58 20 120
2024 Legal services 23 30 13 17 18 0 0 53 35 75
2024 Administration and operations 25 33 19 11 10 2 0 59 21 895
2024 Human resources 27 38 18 11 5 1 0 66 16 520
2024 Financial management 22 36 28 10 2 2 0 59 12 190
2024 Procurement 26 42 16 8 8 0 0 68 16 45
2024 Real property 23 40 23 5 7 1 0 64 12 70
2024 Material management 36 54 4 6 0 0 0 90 6 30
2024 Information management 18 29 30 9 7 7 0 50 18 105
2024 Information technology 32 30 18 7 10 4 0 64 18 400
2024 Internal audit 49 35 6 8 2 0 0 84 10 30
2024 Evaluation 16 37 11 9 12 15 0 63 25 30
2024 Data sciences 29 27 19 13 8 3 0 58 22 85
2024 Policy 12 28 23 19 15 1 1 42 35 305
2024 Project management 22 30 24 11 11 2 0 53 22 220
2024 Other services to the public 11 29 21 9 28 2 0 41 37 220
2024 None of the above 15 23 23 13 24 2 0 39 38 480
2022 Client contact centre 24 36 19 13 7 1 0 61 20 160
2022 Federal regulators 23 38 16 11 12 0 0 61 23 85
2022 Compliance, inspection and enforcement 11 27 21 17 23 1 0 38 40 1950
2022 Communications or public affairs 20 48 15 7 8 2 0 69 16 105
2022 Access to information and privacy 30 36 18 11 5 0 0 66 16 55
2022 Security 14 26 21 16 21 2 0 41 38 630
2022 Science and technology 30 38 14 7 7 3 1 71 15 145
2022 Legal services 16 24 23 17 19 0 0 41 36 95
2022 Administration and operations 25 34 21 9 9 2 0 61 18 930
2022 Human resources 28 39 17 9 4 3 0 69 13 550
2022 Financial management 32 37 18 7 3 3 0 71 10 245
2022 Procurement 20 36 28 7 8 2 0 56 15 50
2022 Real property 41 30 18 8 1 1 0 73 9 85
2022 Material management 41 36 13 6 3 0 0 78 9 30
2022 Information management 39 23 22 7 6 3 0 64 13 110
2022 Information technology 31 36 17 7 6 3 1 70 13 395
2022 Internal audit 37 32 20 11 0 0 0 69 11 30
2022 Evaluation 32 49 6 7 3 3 0 83 11 30
2022 Data sciences 27 41 21 3 6 2 0 69 9 80
2022 Policy 19 35 20 15 9 1 1 55 25 310
2022 Project management 22 40 19 10 8 0 0 63 18 275
2022 Other services to the public 21 22 21 16 18 2 0 44 35 220
2022 None of the above 12 26 24 16 21 1 1 38 38 515
2020 Client contact centre 24 39 20 11 5 1 0 63 16 145
2020 Federal regulators 19 29 20 13 18 1 0 48 32 100
2020 Compliance, inspection and enforcement 16 33 23 14 13 1 0 49 28 2245
2020 Communications or public affairs 35 41 13 6 5 0 0 76 11 105
2020 Access to information and privacy 36 43 10 5 0 6 0 84 6 55
2020 Security 23 27 21 18 10 1 0 50 28 630
2020 Science and technology 37 33 17 7 3 4 1 73 10 170
2020 Legal services 18 38 20 17 5 1 0 57 23 95
2020 Administration and operations 28 39 17 9 5 2 0 68 15 1075
2020 Human resources 33 42 15 5 3 2 0 77 8 570
2020 Financial management 40 34 17 6 2 2 0 75 8 270
2020 Procurement 29 42 22 3 4 0 0 71 7 40
2020 Real property 30 37 24 6 3 0 0 67 10 85
2020 Material management 34 30 26 7 3 0 0 64 10 35
2020 Information management 40 33 16 4 5 1 0 74 9 90
2020 Information technology 37 34 15 6 5 2 0 74 11 515
2020 Internal audit 45 32 17 6 0 0 0 78 6 35
2020 Evaluation 27 49 14 5 0 5 0 80 5 20
2020 Data sciences 39 36 21 2 0 2 0 76 2 65
2020 Policy 27 40 19 7 3 3 0 69 11 340
2020 Project management 33 40 17 7 2 1 0 74 9 265
2020 Other services to the public 21 29 19 14 13 1 2 52 28 225
2020 None of the above 21 32 21 12 11 2 0 55 24 615
2019 Client contact centre 16 44 23 10 5 2 0 61 16 145
2019 Federal regulators 15 42 16 11 14 1 0 58 26 80
2019 Compliance, inspection and enforcement 14 33 22 17 14 1 0 47 31 2050
2019 Communications or public affairs 34 36 21 3 6 0 1 70 8 90
2019 Access to information and privacy 36 34 16 6 5 1 1 71 12 60
2019 Security 21 35 20 12 11 0 0 56 24 750
2019 Science and technology 26 39 22 6 5 2 0 66 11 120
2019 Legal services 18 31 21 16 14 0 0 49 30 75
2019 Administration and operations 26 36 19 11 7 1 0 63 18 975
2019 Human resources 32 37 16 8 5 1 0 70 13 480
2019 Financial management 24 43 23 6 4 1 0 67 10 225
2019 Procurement 14 34 32 13 5 2 0 49 19 50
2019 Real property 29 37 21 10 2 1 0 67 12 85
2019 Material management 24 38 24 5 8 0 0 63 14 30
2019 Information management 33 26 19 11 8 3 0 61 20 80
2019 Information technology 27 37 19 8 6 2 0 66 15 410
2019 Internal audit 50 26 21 0 2 0 0 76 2 30
2019 Data sciences 34 33 21 10 2 0 0 68 12 55
2019 Policy 23 34 24 9 7 2 1 58 16 245
2019 Project management 26 35 26 7 7 1 0 60 13 180
2019 Other services to the public 14 29 28 14 14 1 0 43 28 225
2019 None of the above 15 33 22 14 13 2 0 50 28 590

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 23 22 11 15 10 6 43 31 175
2024 Health care practitioners 45 16 11 0 12 6 10 72 15 10
2024 Intelligence analysts 15 26 11 13 27 8 0 45 44 290
2024 Federal regulators 20 21 9 8 28 12 2 48 42 55
2024 Compliance, inspection and enforcement 11 20 15 18 34 3 0 32 53 1635
2024 Communications or public affairs 5 21 13 13 30 14 4 32 53 65
2024 Access to information and privacy 38 15 18 10 15 2 2 55 27 40
2024 Security 11 20 18 17 28 5 2 33 48 495
2024 Science and technology 16 24 16 16 15 11 2 46 35 120
2024 Legal services 22 15 10 24 25 4 0 39 51 75
2024 Administration and operations 21 23 14 14 19 7 2 48 36 900
2024 Human resources 20 25 17 16 13 7 2 50 31 525
2024 Financial management 11 25 23 9 11 19 2 45 25 190
2024 Procurement 15 16 27 15 16 11 0 35 35 45
2024 Real property 21 15 19 14 19 10 1 42 36 70
2024 Material management 32 22 32 6 5 2 0 55 12 30
2024 Information management 18 23 13 16 16 11 2 47 38 105
2024 Information technology 25 19 18 9 13 13 3 52 26 400
2024 Internal audit 48 25 3 6 11 4 3 79 18 30
2024 Evaluation 10 15 13 21 21 20 0 31 52 30
2024 Data sciences 22 23 26 11 12 7 0 48 24 85
2024 Policy 7 17 14 21 27 12 2 28 56 305
2024 Project management 13 19 19 17 24 7 2 36 44 220
2024 Other services to the public 8 28 14 12 33 5 0 38 48 220
2024 None of the above 11 19 14 16 33 5 3 32 52 480
2022 Client contact centre 17 27 16 18 12 8 2 49 33 160
2022 Federal regulators 22 25 16 12 19 2 4 50 33 90
2022 Compliance, inspection and enforcement 12 21 14 18 30 4 1 34 51 1950
2022 Communications or public affairs 20 29 8 14 17 10 3 55 36 105
2022 Access to information and privacy 16 27 20 14 10 13 0 50 27 55
2022 Security 14 25 13 17 26 4 1 41 46 630
2022 Science and technology 20 27 17 6 15 8 7 55 25 145
2022 Legal services 4 23 17 10 36 10 0 31 51 95
2022 Administration and operations 19 23 18 12 14 12 2 49 30 925
2022 Human resources 22 25 18 10 10 11 4 55 23 550
2022 Financial management 24 21 17 13 11 12 2 53 28 245
2022 Procurement 13 39 24 4 10 10 0 57 16 50
2022 Real property 26 22 10 15 11 10 6 57 31 85
2022 Material management 38 23 3 17 9 5 4 68 29 30
2022 Information management 22 25 21 11 5 15 1 56 19 110
2022 Information technology 26 24 16 10 10 11 2 58 23 395
2022 Internal audit 44 33 10 4 7 2 0 79 11 30
2022 Evaluation 29 15 15 8 19 13 0 50 32 30
2022 Data sciences 24 22 8 10 8 27 1 64 25 80
2022 Policy 17 18 20 13 18 12 2 41 36 310
2022 Project management 17 17 22 14 17 10 2 39 36 275
2022 Other services to the public 18 19 14 14 28 4 3 40 46 215
2022 None of the above 11 18 16 15 29 7 4 33 50 515
2020 Client contact centre 16 24 14 16 16 11 1 47 37 145
2020 Federal regulators 16 20 14 20 28 0 3 37 49 100
2020 Compliance, inspection and enforcement 12 23 16 18 26 4 1 36 47 2250
2020 Communications or public affairs 27 21 15 12 10 12 3 57 25 105
2020 Access to information and privacy 35 20 22 8 10 4 2 58 19 55
2020 Security 16 22 16 19 22 4 1 40 43 630
2020 Science and technology 26 27 17 9 11 9 2 58 22 170
2020 Legal services 10 21 24 22 17 6 0 33 42 95
2020 Administration and operations 21 24 17 15 13 8 3 50 31 1070
2020 Human resources 25 26 19 10 7 8 4 58 19 575
2020 Financial management 32 22 20 8 6 10 3 62 16 275
2020 Procurement 26 27 28 7 9 2 2 55 16 45
2020 Real property 19 25 12 21 10 11 1 50 35 85
2020 Material management 30 17 22 16 8 7 0 51 26 35
2020 Information management 26 24 17 12 11 7 4 56 26 95
2020 Information technology 28 22 19 10 10 9 2 56 23 515
2020 Internal audit 39 19 11 15 2 13 0 67 20 35
2020 Evaluation 18 32 9 18 5 18 0 61 28 20
2020 Data sciences 35 31 11 11 3 10 0 72 15 65
2020 Policy 19 23 12 12 15 15 3 52 33 345
2020 Project management 23 19 23 16 10 7 3 47 28 265
2020 Other services to the public 12 24 13 19 22 7 3 40 46 225
2020 None of the above 16 18 15 17 24 6 3 39 45 615
2019 Client contact centre 19 27 21 13 10 8 2 51 26 145
2019 Federal regulators 10 33 14 14 27 2 0 44 42 80
2019 Compliance, inspection and enforcement 11 22 15 19 29 3 1 34 50 2060
2019 Communications or public affairs 16 24 15 15 13 13 4 49 34 90
2019 Access to information and privacy 21 26 24 8 10 10 1 53 21 60
2019 Security 17 26 15 16 21 4 1 46 38 750
2019 Science and technology 22 25 18 11 12 10 4 54 26 120
2019 Legal services 14 19 14 22 29 1 0 33 52 75
2019 Administration and operations 19 25 16 16 15 7 2 49 34 975
2019 Human resources 24 21 17 11 13 9 5 52 28 485
2019 Financial management 19 22 23 10 11 11 4 48 25 225
2019 Procurement 12 15 36 19 14 2 2 28 34 50
2019 Real property 17 14 31 18 12 9 0 33 32 85
2019 Material management 19 20 17 18 12 10 3 46 35 35
2019 Information management 16 13 23 18 18 6 6 33 41 75
2019 Information technology 20 21 22 11 13 10 3 47 28 410
2019 Internal audit 29 34 8 5 8 17 0 76 15 30
2019 Data sciences 30 20 12 9 14 11 3 59 26 55
2019 Policy 15 15 21 18 15 12 4 36 39 245
2019 Project management 15 17 16 17 22 10 2 37 45 180
2019 Other services to the public 11 21 21 14 27 6 1 34 43 225
2019 None of the above 12 21 14 17 29 5 2 36 49 590

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 43 6 14 8 0 0 72 22 175
2024 Health care practitioners 56 22 6 5 11 0 0 78 16 10
2024 Intelligence analysts 16 41 4 25 14 0 0 57 39 290
2024 Federal regulators 10 45 6 18 21 0 0 55 39 55
2024 Compliance, inspection and enforcement 11 38 7 24 20 0 0 49 44 1640
2024 Communications or public affairs 26 34 8 19 13 0 0 60 32 65
2024 Access to information and privacy 51 37 4 7 2 0 0 88 8 40
2024 Security 13 35 7 23 22 0 0 48 45 495
2024 Science and technology 30 49 5 10 7 0 0 79 16 120
2024 Legal services 21 44 5 13 17 0 0 65 30 75
2024 Administration and operations 35 43 6 10 6 0 0 78 16 895
2024 Human resources 28 45 5 14 7 0 0 73 21 525
2024 Financial management 37 51 2 8 1 0 0 88 9 190
2024 Procurement 20 58 0 16 7 0 0 78 22 45
2024 Real property 41 48 5 5 1 0 0 88 6 70
2024 Material management 48 47 5 0 0 0 0 95 0 30
2024 Information management 30 45 9 7 9 0 0 75 16 105
2024 Information technology 35 40 6 12 7 0 0 75 19 395
2024 Internal audit 57 38 0 0 5 0 0 95 5 30
2024 Evaluation 20 60 0 14 6 0 0 80 20 30
2024 Data sciences 24 45 2 20 10 0 0 68 30 85
2024 Policy 25 43 7 15 11 0 0 67 26 305
2024 Project management 29 45 6 12 7 0 0 75 19 220
2024 Other services to the public 15 34 10 20 21 0 0 49 41 220
2024 None of the above 12 38 7 20 22 0 0 51 43 475
2022 Client contact centre 29 43 4 12 12 1 0 72 24 160
2022 Federal regulators 26 43 3 19 9 0 0 69 28 90
2022 Compliance, inspection and enforcement 12 40 8 24 17 0 0 51 41 1955
2022 Communications or public affairs 27 42 0 24 8 0 0 68 32 105
2022 Access to information and privacy 43 31 13 12 1 0 0 74 13 55
2022 Security 12 33 9 25 20 0 0 46 45 630
2022 Science and technology 41 49 4 4 2 0 0 90 6 145
2022 Legal services 25 50 3 12 9 0 0 75 22 95
2022 Administration and operations 35 46 5 8 5 0 0 82 13 930
2022 Human resources 38 42 5 11 5 0 0 79 16 550
2022 Financial management 45 43 2 7 4 0 0 88 11 250
2022 Procurement 43 43 1 11 2 0 0 86 13 50
2022 Real property 41 44 3 8 3 1 0 86 11 85
2022 Material management 39 43 5 5 8 0 0 82 13 30
2022 Information management 33 42 9 10 5 0 0 75 16 110
2022 Information technology 37 45 5 8 4 0 0 82 12 395
2022 Internal audit 55 42 0 0 3 0 0 97 3 30
2022 Evaluation 41 49 4 0 6 0 0 90 6 30
2022 Data sciences 28 46 8 14 4 0 0 74 18 80
2022 Policy 32 46 5 14 3 0 0 78 17 310
2022 Project management 33 40 5 15 7 0 0 73 22 275
2022 Other services to the public 22 33 10 19 16 0 0 54 36 220
2022 None of the above 18 39 7 19 17 0 0 57 36 515
2020 Client contact centre 39 39 9 10 3 0 0 78 13 145
2020 Federal regulators 27 37 6 20 9 0 0 65 29 100
2020 Compliance, inspection and enforcement 17 49 6 19 8 0 0 66 27 2260
2020 Communications or public affairs 31 50 2 11 6 0 0 82 17 105
2020 Access to information and privacy 62 30 4 3 0 0 0 92 3 55
2020 Security 23 42 9 18 8 0 0 65 26 630
2020 Science and technology 42 42 6 10 0 0 0 84 10 170
2020 Legal services 18 42 3 29 8 0 0 59 38 95
2020 Administration and operations 38 47 5 7 3 0 0 85 10 1080
2020 Human resources 41 42 4 11 2 0 0 82 13 575
2020 Financial management 50 41 3 5 1 0 0 91 6 275
2020 Procurement 29 52 4 14 0 0 0 82 14 45
2020 Real property 29 51 7 8 4 0 0 80 13 85
2020 Material management 46 37 6 8 3 0 0 83 12 35
2020 Information management 45 47 3 3 2 0 0 92 5 95
2020 Information technology 45 40 3 9 3 0 0 85 12 510
2020 Internal audit 38 48 9 3 2 0 0 86 6 35
2020 Evaluation 36 55 0 9 0 0 0 91 9 20
2020 Data sciences 46 33 2 18 1 0 0 78 19 65
2020 Policy 31 53 3 11 3 0 0 84 13 345
2020 Project management 40 48 5 6 1 0 0 88 7 265
2020 Other services to the public 22 51 6 16 4 0 0 74 20 230
2020 None of the above 26 47 5 15 7 0 0 73 22 620

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 37 6 10 12 0 1 71 22 175
2024 Health care practitioners 56 20 0 7 11 0 6 82 18 10
2024 Intelligence analysts 22 35 9 18 15 0 1 58 33 285
2024 Federal regulators 16 27 15 20 23 0 0 43 43 55
2024 Compliance, inspection and enforcement 16 32 9 20 22 0 0 49 42 1635
2024 Communications or public affairs 24 20 8 18 30 0 0 44 48 65
2024 Access to information and privacy 39 38 11 10 3 0 0 76 13 40
2024 Security 21 25 10 20 24 0 0 46 44 495
2024 Science and technology 37 32 12 9 8 0 2 70 18 120
2024 Legal services 24 24 10 22 20 0 0 48 42 75
2024 Administration and operations 38 28 8 14 12 0 0 67 26 895
2024 Human resources 29 32 6 16 16 0 1 61 33 525
2024 Financial management 29 36 9 15 10 0 1 65 25 190
2024 Procurement 32 26 9 22 11 0 0 58 33 45
2024 Real property 39 25 10 13 13 0 0 64 26 70
2024 Material management 50 29 16 3 2 0 0 79 5 25
2024 Information management 26 18 14 25 14 0 3 46 40 105
2024 Information technology 32 26 11 10 16 1 4 60 28 395
2024 Internal audit 55 20 8 11 6 0 0 75 16 30
2024 Evaluation 30 41 6 16 6 0 0 72 22 30
2024 Data sciences 35 18 14 17 15 0 1 54 32 85
2024 Policy 22 25 10 19 23 0 0 47 42 305
2024 Project management 29 23 8 19 21 0 1 52 40 220
2024 Other services to the public 22 28 12 18 19 0 1 51 37 220
2024 None of the above 16 31 10 17 25 1 1 48 42 480
2022 Client contact centre 41 31 8 13 6 0 0 73 19 160
2022 Federal regulators 34 31 12 12 11 0 0 65 23 90
2022 Compliance, inspection and enforcement 19 32 10 21 18 0 0 51 39 1955
2022 Communications or public affairs 35 35 4 13 13 0 0 70 26 105
2022 Access to information and privacy 52 35 6 5 2 0 0 86 8 55
2022 Security 21 31 11 19 19 0 0 51 38 630
2022 Science and technology 39 38 6 10 5 0 1 78 15 145
2022 Legal services 24 39 6 19 11 0 0 64 30 95
2022 Administration and operations 42 35 6 10 6 0 1 77 16 925
2022 Human resources 49 29 5 10 4 0 2 80 15 550
2022 Financial management 41 33 11 7 6 0 1 75 14 250
2022 Procurement 46 39 4 7 5 0 0 85 12 50
2022 Real property 46 32 7 7 7 2 0 79 14 85
2022 Material management 47 40 3 2 8 0 0 87 10 30
2022 Information management 38 33 8 11 11 0 0 70 22 110
2022 Information technology 35 33 11 12 8 0 1 69 20 395
2022 Internal audit 59 34 2 3 3 0 0 93 6 30
2022 Evaluation 42 37 6 4 11 0 0 80 15 30
2022 Data sciences 46 27 11 4 7 0 5 77 11 80
2022 Policy 34 37 7 11 10 1 1 72 21 310
2022 Project management 35 30 8 12 13 0 2 67 26 275
2022 Other services to the public 22 32 15 15 16 0 0 54 32 220
2022 None of the above 23 33 10 14 19 0 1 56 34 510
2020 Client contact centre 36 32 17 10 6 0 0 67 16 145
2020 Federal regulators 22 42 8 11 15 0 1 65 27 100
2020 Compliance, inspection and enforcement 25 40 10 16 10 0 0 65 25 2245
2020 Communications or public affairs 43 36 7 9 4 0 1 80 13 100
2020 Access to information and privacy 59 34 2 3 1 0 0 93 5 55
2020 Security 26 39 10 16 9 0 0 64 25 630
2020 Science and technology 49 34 4 8 2 1 1 85 11 170
2020 Legal services 31 36 6 20 5 0 1 68 26 95
2020 Administration and operations 44 37 7 9 3 0 0 81 12 1075
2020 Human resources 43 36 7 12 2 0 1 79 13 570
2020 Financial management 57 29 4 8 1 0 1 87 9 275
2020 Procurement 36 41 10 13 0 0 0 77 13 45
2020 Real property 34 52 5 4 3 0 2 87 7 85
2020 Material management 47 32 17 4 0 0 0 79 4 35
2020 Information management 52 32 6 8 3 0 0 84 11 95
2020 Information technology 43 36 9 7 3 0 1 80 10 510
2020 Internal audit 52 29 3 13 2 0 0 81 15 35
2020 Evaluation 62 24 0 14 0 0 0 86 14 20
2020 Data sciences 42 32 12 11 0 0 2 76 11 65
2020 Policy 39 38 9 12 2 0 1 77 14 340
2020 Project management 42 41 9 8 0 0 0 83 8 265
2020 Other services to the public 31 34 9 18 8 0 0 65 26 230
2020 None of the above 31 37 7 16 8 0 1 69 24 620
2019 Client contact centre 36 35 14 10 5 0 0 71 15 145
2019 Federal regulators 26 41 4 17 13 0 0 67 29 80
2019 Compliance, inspection and enforcement 19 33 10 21 16 0 0 53 37 2055
2019 Communications or public affairs 47 34 5 12 3 0 0 81 14 90
2019 Access to information and privacy 67 17 3 8 4 0 0 84 12 60
2019 Security 24 33 9 22 11 0 0 58 33 750
2019 Science and technology 42 35 8 11 4 0 1 78 14 120
2019 Legal services 26 39 5 16 14 0 0 65 30 75
2019 Administration and operations 42 35 7 10 5 0 0 78 15 975
2019 Human resources 49 33 6 8 4 0 0 82 12 480
2019 Financial management 46 33 8 7 5 0 0 79 12 230
2019 Procurement 37 50 6 5 2 0 0 87 7 50
2019 Real property 45 37 6 10 2 0 0 82 12 85
2019 Material management 34 37 5 17 7 0 0 72 23 35
2019 Information management 45 33 7 10 6 0 0 77 16 80
2019 Information technology 42 37 8 9 3 0 0 79 13 415
2019 Internal audit 57 31 0 12 0 0 0 88 12 30
2019 Data sciences 54 31 3 11 1 0 0 85 12 55
2019 Policy 42 34 7 12 5 0 0 77 17 245
2019 Project management 48 31 7 14 1 0 0 78 15 185
2019 Other services to the public 29 32 9 16 14 0 0 61 30 225
2019 None of the above 25 34 10 18 13 0 0 59 31 590

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 40 12 8 7 0 1 72 16 175
2024 Health care practitioners 56 37 0 7 0 0 0 93 7 10
2024 Intelligence analysts 33 31 15 12 8 0 0 65 20 285
2024 Federal regulators 27 22 11 11 28 0 0 49 39 55
2024 Compliance, inspection and enforcement 17 35 12 19 16 0 0 52 36 1640
2024 Communications or public affairs 31 33 3 12 21 0 0 64 33 65
2024 Access to information and privacy 35 48 5 9 3 0 0 83 12 40
2024 Security 20 30 12 21 17 0 0 50 38 495
2024 Science and technology 45 36 8 6 5 0 0 81 11 120
2024 Legal services 26 32 11 11 20 0 0 58 31 75
2024 Administration and operations 40 35 8 10 6 0 0 76 16 895
2024 Human resources 39 33 9 11 5 0 2 74 17 525
2024 Financial management 40 38 10 8 3 1 0 79 11 190
2024 Procurement 17 60 6 11 6 0 0 76 17 45
2024 Real property 38 40 9 9 1 3 0 80 11 70
2024 Material management 50 42 8 0 0 0 0 92 0 30
2024 Information management 39 26 12 14 8 1 1 66 22 105
2024 Information technology 39 30 14 8 8 0 1 70 16 395
2024 Internal audit 58 29 5 5 3 0 0 87 8 30
2024 Evaluation 21 52 7 14 6 0 0 73 20 30
2024 Data sciences 44 30 8 8 10 0 0 74 18 85
2024 Policy 26 36 11 13 13 0 0 62 27 305
2024 Project management 34 31 13 12 9 1 0 66 21 220
2024 Other services to the public 18 33 11 18 19 1 1 52 37 220
2024 None of the above 18 35 14 13 19 1 0 54 32 480
2022 Client contact centre 38 36 7 9 10 0 0 74 18 155
2022 Federal regulators 33 32 11 16 8 0 0 65 24 85
2022 Compliance, inspection and enforcement 20 36 12 18 14 0 0 56 32 1950
2022 Communications or public affairs 40 40 7 7 5 1 0 81 12 105
2022 Access to information and privacy 40 44 6 3 6 0 0 85 9 55
2022 Security 22 36 12 16 14 0 0 58 30 630
2022 Science and technology 51 39 4 4 1 0 2 91 5 145
2022 Legal services 28 39 11 13 9 0 0 68 22 95
2022 Administration and operations 41 36 10 8 5 0 1 77 13 925
2022 Human resources 52 30 8 5 4 0 2 83 9 550
2022 Financial management 49 36 8 4 3 0 1 85 7 250
2022 Procurement 40 38 2 15 5 0 0 78 20 50
2022 Real property 52 35 6 5 0 0 1 88 5 85
2022 Material management 44 36 11 3 4 0 2 81 8 30
2022 Information management 48 29 11 8 3 1 1 78 11 110
2022 Information technology 41 33 11 8 5 0 1 76 13 395
2022 Internal audit 54 36 8 2 0 0 0 90 2 30
2022 Evaluation 44 32 7 11 6 0 0 76 17 30
2022 Data sciences 53 32 10 0 5 0 0 85 5 80
2022 Policy 42 28 12 11 6 0 0 70 17 310
2022 Project management 48 29 10 5 7 0 1 78 12 270
2022 Other services to the public 28 31 11 12 17 0 1 59 29 220
2022 None of the above 24 34 13 14 13 0 1 59 28 515
2020 Client contact centre 38 33 12 6 9 1 1 73 15 145
2020 Federal regulators 35 30 11 15 10 0 0 65 24 100
2020 Compliance, inspection and enforcement 26 38 12 15 9 0 0 64 24 2240
2020 Communications or public affairs 49 37 8 3 2 0 1 86 6 100
2020 Access to information and privacy 61 31 4 3 0 0 0 92 3 55
2020 Security 31 33 12 16 7 0 0 64 24 630
2020 Science and technology 64 26 4 3 1 0 1 91 4 170
2020 Legal services 32 32 12 17 5 0 1 65 23 95
2020 Administration and operations 44 37 8 6 4 0 0 81 10 1075
2020 Human resources 49 32 10 6 2 0 1 82 8 565
2020 Financial management 53 32 8 6 1 0 0 85 6 275
2020 Procurement 39 42 14 6 0 0 0 81 6 45
2020 Real property 47 36 8 7 1 0 0 83 9 85
2020 Material management 31 46 12 5 6 0 0 77 12 35
2020 Information management 56 29 6 7 2 0 0 85 9 90
2020 Information technology 49 31 11 6 2 0 1 81 8 510
2020 Internal audit 66 28 0 3 2 0 0 94 6 35
2020 Evaluation 54 32 0 0 5 5 5 95 5 20
2020 Data sciences 48 40 10 1 0 0 1 88 1 65
2020 Policy 47 34 10 5 2 0 1 82 8 340
2020 Project management 55 28 10 5 0 1 0 85 5 265
2020 Other services to the public 29 36 14 15 6 0 0 65 21 230
2020 None of the above 34 34 10 13 8 0 0 68 21 610
2019 Client contact centre 34 39 13 8 4 1 0 74 13 145
2019 Federal regulators 31 34 7 12 15 0 0 65 27 80
2019 Compliance, inspection and enforcement 21 36 13 18 12 0 0 57 30 2050
2019 Communications or public affairs 49 35 5 7 3 0 1 85 10 90
2019 Access to information and privacy 53 36 1 6 3 0 0 89 10 60
2019 Security 26 36 12 15 10 0 0 63 25 750
2019 Science and technology 49 35 10 3 2 1 1 86 4 120
2019 Legal services 23 41 9 16 9 0 1 65 26 75
2019 Administration and operations 42 37 10 7 4 0 0 80 11 965
2019 Human resources 49 34 8 7 3 0 0 83 9 480
2019 Financial management 42 37 11 6 3 0 0 79 9 225
2019 Procurement 27 43 18 10 2 0 0 71 12 50
2019 Real property 47 36 9 7 0 0 0 83 7 85
2019 Material management 41 42 7 10 0 0 0 83 10 35
2019 Information management 36 31 16 8 10 0 0 67 17 75
2019 Information technology 43 40 7 8 1 0 0 84 9 410
2019 Internal audit 73 24 0 0 0 2 0 100 0 30
2019 Data sciences 65 22 4 7 2 0 0 86 10 55
2019 Policy 43 35 8 9 4 0 0 79 13 245
2019 Project management 48 35 10 3 4 0 0 83 7 180
2019 Other services to the public 25 37 12 19 7 0 0 62 26 225
2019 None of the above 29 35 13 14 9 0 0 63 23 585

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 20 5 7 4 0 3 84 11 175
2024 Health care practitioners 66 12 11 12 0 0 0 77 12 10
2024 Intelligence analysts 73 9 8 4 2 0 3 85 7 290
2024 Federal regulators 63 26 4 0 3 0 4 93 3 55
2024 Compliance, inspection and enforcement 65 15 6 4 3 0 6 86 8 1640
2024 Communications or public affairs 50 34 5 6 5 0 0 85 11 65
2024 Access to information and privacy 73 19 3 2 3 0 0 91 5 40
2024 Security 63 17 7 4 3 0 6 86 7 495
2024 Science and technology 57 25 3 4 9 0 2 84 13 120
2024 Legal services 77 11 3 3 5 0 1 89 8 75
2024 Administration and operations 71 16 4 3 3 0 4 90 6 900
2024 Human resources 72 17 4 5 1 0 1 90 6 525
2024 Financial management 69 21 4 4 1 0 1 91 6 190
2024 Procurement 77 19 0 4 0 0 0 96 4 45
2024 Real property 64 20 6 6 3 0 1 85 9 70
2024 Material management 75 8 6 2 0 0 8 91 3 30
2024 Information management 70 14 8 6 2 0 1 84 8 105
2024 Information technology 69 17 5 4 4 0 2 87 8 400
2024 Internal audit 55 11 26 5 2 0 0 66 7 30
2024 Evaluation 69 11 0 9 10 0 0 80 20 30
2024 Data sciences 75 12 2 5 5 0 1 88 10 85
2024 Policy 69 18 4 5 2 0 1 88 7 305
2024 Project management 58 20 5 7 7 0 4 81 14 220
2024 Other services to the public 59 23 5 4 4 0 5 87 8 220
2024 None of the above 62 15 8 6 6 0 3 80 12 480

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 22 8 9 5 0 2 76 15 175
2024 Health care practitioners 66 17 11 6 0 0 0 83 6 10
2024 Intelligence analysts 67 12 8 6 4 0 3 82 10 290
2024 Federal regulators 63 27 2 1 1 2 4 96 2 55
2024 Compliance, inspection and enforcement 62 16 7 5 4 1 5 82 10 1640
2024 Communications or public affairs 49 32 3 10 6 0 0 81 16 65
2024 Access to information and privacy 67 16 10 4 3 0 0 83 7 40
2024 Security 58 21 7 5 3 0 6 84 9 495
2024 Science and technology 54 21 6 7 9 0 3 77 17 120
2024 Legal services 68 19 0 8 4 0 1 88 12 75
2024 Administration and operations 65 17 5 5 4 0 3 86 9 900
2024 Human resources 61 23 5 8 2 0 0 84 10 525
2024 Financial management 59 20 9 8 4 0 1 80 11 190
2024 Procurement 68 24 0 6 2 0 0 92 8 45
2024 Real property 61 22 6 7 3 0 1 84 10 70
2024 Material management 68 13 6 5 0 0 8 88 5 30
2024 Information management 67 20 4 6 2 0 1 87 9 105
2024 Information technology 70 14 6 5 4 0 1 85 9 400
2024 Internal audit 74 9 8 5 3 0 0 83 9 30
2024 Evaluation 55 28 4 2 10 0 0 83 13 30
2024 Data sciences 74 14 2 2 6 0 1 89 8 85
2024 Policy 64 18 6 6 4 0 1 83 11 305
2024 Project management 58 16 4 12 7 0 3 77 19 220
2024 Other services to the public 57 26 6 4 2 0 4 87 7 220
2024 None of the above 60 14 8 7 7 0 3 77 14 480

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 75 18 3 0 3 0 1 95 3 175
2024 Health care practitioners 83 17 0 0 0 0 0 100 0 10
2024 Intelligence analysts 80 9 4 2 2 1 2 92 4 290
2024 Federal regulators 79 6 2 4 0 2 7 94 4 55
2024 Compliance, inspection and enforcement 73 11 6 1 3 1 6 89 5 1640
2024 Communications or public affairs 76 15 0 5 3 0 1 92 8 65
2024 Access to information and privacy 87 10 0 0 0 0 2 100 0 40
2024 Security 72 13 5 1 2 0 5 91 4 495
2024 Science and technology 80 11 3 1 3 1 2 93 4 120
2024 Legal services 90 4 0 0 5 0 2 95 5 75
2024 Administration and operations 80 10 3 1 2 0 4 94 3 900
2024 Human resources 86 10 1 1 1 0 1 97 2 525
2024 Financial management 79 15 2 1 2 0 1 95 3 190
2024 Procurement 84 12 2 0 0 0 2 98 0 45
2024 Real property 89 7 1 0 0 0 3 99 0 70
2024 Material management 73 13 4 2 0 0 8 93 3 30
2024 Information management 82 9 6 2 1 0 0 91 3 105
2024 Information technology 79 13 3 2 2 0 2 93 4 400
2024 Internal audit 92 3 3 0 2 0 0 95 2 30
2024 Evaluation 70 12 0 0 3 0 15 97 3 30
2024 Data sciences 88 5 2 2 1 0 1 94 3 85
2024 Policy 78 12 4 2 2 1 2 92 3 305
2024 Project management 79 11 2 4 2 0 2 92 6 220
2024 Other services to the public 70 14 7 1 1 0 6 90 2 220
2024 None of the above 71 13 6 2 5 1 3 87 7 480
2022 Client contact centre 73 15 4 4 4 0 1 88 8 160
2022 Federal regulators 83 9 3 2 0 0 3 95 2 90
2022 Compliance, inspection and enforcement 73 12 4 1 3 1 6 91 4 1955
2022 Communications or public affairs 77 10 6 2 4 0 1 88 6 105
2022 Access to information and privacy 84 13 2 0 1 0 0 97 1 55
2022 Security 71 12 5 2 5 0 5 87 8 630
2022 Science and technology 80 11 1 1 6 0 1 92 7 145
2022 Legal services 85 8 1 1 1 0 4 97 2 95
2022 Administration and operations 82 10 3 1 2 0 3 95 2 930
2022 Human resources 84 11 1 1 1 0 1 96 2 550
2022 Financial management 85 10 3 2 1 0 0 95 3 250
2022 Procurement 87 5 7 0 0 0 2 93 0 50
2022 Real property 88 4 2 3 0 0 3 95 3 85
2022 Material management 80 12 0 3 2 0 4 95 5 30
2022 Information management 84 8 4 0 2 1 0 93 2 110
2022 Information technology 81 11 3 2 1 1 2 94 3 395
2022 Internal audit 88 8 2 0 0 0 2 98 0 30
2022 Evaluation 91 9 0 0 0 0 0 100 0 30
2022 Data sciences 85 8 2 2 1 1 1 95 3 80
2022 Policy 85 8 2 1 2 0 2 95 3 310
2022 Project management 85 6 3 1 3 0 1 92 5 275
2022 Other services to the public 75 10 6 1 2 1 5 90 4 220
2022 None of the above 69 13 6 2 5 1 5 87 7 515
2019 Client contact centre 72 18 5 1 2 1 1 91 3 145
2019 Federal regulators 77 11 5 1 3 0 4 91 4 80
2019 Compliance, inspection and enforcement 75 10 6 1 3 1 4 90 4 2050
2019 Communications or public affairs 84 9 3 1 3 0 1 93 4 90
2019 Access to information and privacy 76 14 5 0 5 0 0 90 5 60
2019 Security 75 12 6 2 3 1 2 89 5 750
2019 Science and technology 72 16 5 5 1 0 2 89 6 120
2019 Legal services 59 26 5 3 4 0 4 88 7 75
2019 Administration and operations 76 13 5 1 2 0 4 92 3 975
2019 Human resources 81 11 4 1 1 0 3 94 2 475
2019 Financial management 79 14 3 0 2 1 1 95 3 230
2019 Procurement 79 15 6 0 0 0 0 94 0 50
2019 Real property 74 15 2 1 3 0 4 93 5 85
2019 Material management 73 17 3 3 0 0 3 93 3 35
2019 Information management 75 14 5 0 3 0 3 91 3 80
2019 Information technology 77 14 3 2 2 0 3 93 4 410
2019 Internal audit 81 7 2 2 7 0 0 88 9 30
2019 Data sciences 85 11 0 3 0 0 1 97 3 55
2019 Policy 79 12 3 3 1 0 2 92 4 245
2019 Project management 79 9 5 3 2 1 2 90 5 185
2019 Other services to the public 68 14 10 2 1 0 4 86 4 225
2019 None of the above 70 14 6 3 3 0 3 87 7 585

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 23 15 5 2 9 3 75 7 175
2024 Health care practitioners 65 28 0 7 0 0 0 93 7 10
2024 Intelligence analysts 32 18 12 4 6 21 6 69 14 290
2024 Federal regulators 21 23 14 13 10 12 7 55 28 55
2024 Compliance, inspection and enforcement 26 16 10 8 11 21 8 60 26 1640
2024 Communications or public affairs 28 30 24 6 3 8 1 64 10 65
2024 Access to information and privacy 49 26 9 4 5 9 0 82 9 40
2024 Security 35 15 10 9 9 18 5 64 23 495
2024 Science and technology 36 29 17 7 3 6 2 71 11 120
2024 Legal services 30 14 6 7 11 29 3 65 27 75
2024 Administration and operations 32 21 10 7 7 17 6 69 19 900
2024 Human resources 47 27 14 3 2 5 3 80 5 525
2024 Financial management 41 30 14 5 1 6 3 78 7 190
2024 Procurement 48 36 6 5 2 2 0 86 7 45
2024 Real property 41 20 10 8 4 15 1 73 15 70
2024 Material management 61 25 11 2 2 0 0 85 4 30
2024 Information management 47 19 15 3 1 11 4 77 5 105
2024 Information technology 43 27 15 5 2 7 1 76 7 400
2024 Internal audit 39 39 10 3 5 2 3 82 8 30
2024 Evaluation 34 39 6 3 4 0 15 86 8 30
2024 Data sciences 42 16 23 7 2 8 1 65 9 85
2024 Policy 26 24 25 8 5 9 2 57 15 305
2024 Project management 31 26 20 9 6 7 1 62 16 220
2024 Other services to the public 26 19 12 8 9 23 4 61 23 220
2024 None of the above 28 16 11 7 12 18 9 59 26 480
2022 Client contact centre 50 28 10 4 3 4 2 82 8 160
2022 Federal regulators 32 24 6 9 4 18 7 75 18 90
2022 Compliance, inspection and enforcement 27 16 10 8 11 22 7 61 26 1955
2022 Communications or public affairs 49 22 16 7 2 5 0 74 9 105
2022 Access to information and privacy 54 26 7 2 0 10 0 89 3 55
2022 Security 34 19 12 6 9 14 6 67 18 630
2022 Science and technology 42 24 15 3 4 8 3 75 8 145
2022 Legal services 27 22 15 6 7 22 1 63 17 95
2022 Administration and operations 34 21 12 5 6 17 5 70 14 930
2022 Human resources 47 25 13 5 3 6 1 78 8 550
2022 Financial management 46 26 13 4 2 8 1 79 6 250
2022 Procurement 50 32 3 2 0 12 2 95 2 50
2022 Real property 44 31 10 2 4 8 1 82 6 85
2022 Material management 57 8 15 12 4 0 4 68 17 30
2022 Information management 48 16 12 6 3 12 2 75 11 110
2022 Information technology 49 25 14 3 1 6 2 80 4 395
2022 Internal audit 26 56 6 6 0 6 0 87 6 30
2022 Evaluation 57 18 14 8 0 3 0 77 9 30
2022 Data sciences 43 25 11 4 1 13 2 80 6 80
2022 Policy 34 26 19 7 3 8 2 67 12 310
2022 Project management 35 27 17 6 4 9 3 70 11 275
2022 Other services to the public 32 10 13 9 8 22 6 59 23 220
2022 None of the above 26 17 11 8 9 21 7 61 23 515
2020 Client contact centre 48 21 12 8 3 5 3 76 12 145
2020 Federal regulators 24 13 12 6 15 20 10 53 31 100
2020 Compliance, inspection and enforcement 27 17 11 7 12 20 7 60 25 2250
2020 Communications or public affairs 47 24 17 6 1 4 1 75 7 105
2020 Access to information and privacy 59 17 12 2 2 2 6 83 5 55
2020 Security 35 22 12 7 9 13 3 67 19 630
2020 Science and technology 43 31 15 4 1 5 1 79 5 170
2020 Legal services 28 17 14 11 7 18 4 58 24 95
2020 Administration and operations 37 20 12 6 6 14 4 70 16 1080
2020 Human resources 57 23 10 3 3 4 1 83 7 575
2020 Financial management 50 21 15 5 1 5 3 77 7 275
2020 Procurement 42 29 9 2 10 9 0 77 13 45
2020 Real property 28 41 14 4 5 4 3 74 10 85
2020 Material management 48 28 11 3 2 9 0 82 6 35
2020 Information management 44 24 14 2 1 12 4 80 3 95
2020 Information technology 52 25 11 2 1 6 2 85 4 510
2020 Internal audit 49 22 19 6 0 2 2 74 6 35
2020 Evaluation 18 40 14 9 5 14 0 67 16 20
2020 Data sciences 47 21 14 9 2 7 0 73 12 65
2020 Policy 40 30 13 6 2 8 2 77 8 345
2020 Project management 44 31 15 3 1 4 1 79 5 265
2020 Other services to the public 30 20 9 8 8 20 5 67 22 230
2020 None of the above 35 16 12 8 8 18 4 65 20 615
2019 Client contact centre 47 22 13 5 1 11 1 78 8 145
2019 Federal regulators 34 15 12 6 15 16 1 59 26 80
2019 Compliance, inspection and enforcement 32 16 11 8 10 19 5 62 23 2060
2019 Communications or public affairs 51 21 9 10 3 6 0 76 14 90
2019 Access to information and privacy 57 16 19 0 2 6 0 78 2 60
2019 Security 39 18 10 7 8 14 3 69 19 755
2019 Science and technology 47 20 17 4 2 10 1 75 6 120
2019 Legal services 38 12 18 8 7 16 1 60 17 75
2019 Administration and operations 36 21 11 8 7 14 3 69 18 975
2019 Human resources 47 27 12 3 2 6 2 81 6 485
2019 Financial management 46 30 10 4 2 8 1 83 6 230
2019 Procurement 47 25 16 4 5 4 0 75 9 50
2019 Real property 43 27 9 5 4 7 3 79 11 85
2019 Material management 43 25 10 2 3 13 3 81 6 35
2019 Information management 48 19 15 5 4 9 0 74 10 80
2019 Information technology 49 27 10 3 1 9 1 85 5 415
2019 Internal audit 57 17 2 2 14 7 0 80 18 30
2019 Data sciences 58 19 9 0 2 8 4 87 2 55
2019 Policy 45 27 9 6 3 8 1 80 10 245
2019 Project management 43 27 15 6 5 5 0 74 11 185
2019 Other services to the public 28 15 17 6 8 20 6 58 20 225
2019 None of the above 31 20 12 9 10 16 3 62 23 585

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 15 85 175
2024 Intelligence analysts 14 86 290
2024 Federal regulators 32 68 55
2024 Compliance, inspection and enforcement 27 73 1635
2024 Communications or public affairs 19 81 65
2024 Security 24 76 490
2024 Science and technology 12 88 120
2024 Legal services 13 87 75
2024 Administration and operations 17 83 895
2024 Human resources 8 92 525
2024 Financial management 8 92 190
2024 Procurement 20 80 45
2024 Real property 13 87 70
2024 Information management 14 86 105
2024 Information technology 8 92 400
2024 Evaluation 15 85 30
2024 Data sciences 8 92 85
2024 Policy 19 81 305
2024 Project management 13 87 220
2024 Other services to the public 26 74 220
2024 None of the above 28 72 475
2022 Client contact centre 15 85 160
2022 Federal regulators 22 78 90
2022 Compliance, inspection and enforcement 27 73 1955
2022 Communications or public affairs 12 88 105
2022 Security 27 73 630
2022 Science and technology 10 90 145
2022 Legal services 19 81 95
2022 Administration and operations 14 86 930
2022 Human resources 10 90 550
2022 Financial management 10 90 250
2022 Procurement 10 90 50
2022 Material management 19 81 30
2022 Information management 6 94 110
2022 Information technology 8 92 395
2022 Policy 17 83 310
2022 Project management 15 85 275
2022 Other services to the public 25 75 220
2022 None of the above 25 75 515
2020 Client contact centre 12 88 145
2020 Federal regulators 25 75 100
2020 Compliance, inspection and enforcement 22 78 2255
2020 Communications or public affairs 10 90 105
2020 Security 19 81 630
2020 Science and technology 9 91 170
2020 Legal services 11 89 95
2020 Administration and operations 13 87 1080
2020 Human resources 8 92 575
2020 Financial management 9 91 275
2020 Procurement 10 90 45
2020 Real property 10 90 85
2020 Material management 15 85 35
2020 Information management 21 79 95
2020 Information technology 10 90 515
2020 Evaluation 0 100 20
2020 Policy 11 89 340
2020 Project management 7 93 265
2020 Other services to the public 23 77 230
2020 None of the above 16 84 615
2019 Client contact centre 13 87 145
2019 Federal regulators 24 76 80
2019 Compliance, inspection and enforcement 25 75 2065
2019 Communications or public affairs 16 84 90
2019 Access to information and privacy 13 87 60
2019 Security 20 80 750
2019 Science and technology 8 92 120
2019 Legal services 25 75 75
2019 Administration and operations 16 84 975
2019 Human resources 11 89 480
2019 Financial management 10 90 230
2019 Procurement 18 82 50
2019 Real property 19 81 85
2019 Material management 13 87 35
2019 Information management 19 81 80
2019 Information technology 11 89 410
2019 Data sciences 9 91 55
2019 Policy 14 86 245
2019 Project management 14 86 180
2019 Other services to the public 20 80 225
2019 None of the above 22 78 590

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 31 69 20
2024 Intelligence analysts 47 53 40
2024 Federal regulators 40 60 20
2024 Compliance, inspection and enforcement 52 48 415
2024 Security 54 46 115
2024 Science and technology 44 56 15
2024 Legal services 57 43 10
2024 Administration and operations 46 54 150
2024 Human resources 29 71 40
2024 Information management 48 52 15
2024 Information technology 45 55 35
2024 Policy 28 72 55
2024 Project management 62 38 30
2024 Other services to the public 49 51 55
2024 None of the above 48 52 130
2022 Client contact centre 39 61 20
2022 Federal regulators 52 48 20
2022 Compliance, inspection and enforcement 52 48 500
2022 Communications or public affairs 66 34 15
2022 Security 54 46 155
2022 Science and technology 65 35 15
2022 Legal services 44 56 15
2022 Administration and operations 50 50 130
2022 Human resources 39 61 55
2022 Financial management 27 73 25
2022 Information technology 65 35 35
2022 Policy 45 55 45
2022 Project management 51 49 40
2022 Other services to the public 60 40 55
2022 None of the above 54 46 115
2020 Client contact centre 45 55 15
2020 Federal regulators 50 50 25
2020 Compliance, inspection and enforcement 53 47 505
2020 Communications or public affairs 46 54 10
2020 Security 57 43 115
2020 Science and technology 38 62 15
2020 Legal services 55 45 10
2020 Administration and operations 52 48 135
2020 Human resources 49 51 50
2020 Financial management 56 44 25
2020 Information management 61 39 15
2020 Information technology 61 39 50
2020 Policy 46 54 35
2020 Project management 54 46 20
2020 Other services to the public 51 49 55
2020 None of the above 51 49 95
2019 Client contact centre 59 41 20
2019 Federal regulators 74 26 20
2019 Compliance, inspection and enforcement 57 43 510
2019 Communications or public affairs 46 54 15
2019 Security 64 36 150
2019 Science and technology 44 56 10
2019 Legal services 42 58 20
2019 Administration and operations 60 40 155
2019 Human resources 61 39 55
2019 Financial management 44 56 25
2019 Real property 28 72 15
2019 Information management 53 47 15
2019 Information technology 72 28 45
2019 Policy 42 58 35
2019 Project management 31 69 25
2019 Other services to the public 60 40 45
2019 None of the above 53 47 125

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 82 18 20
2024 Intelligence analysts 70 30 40
2024 Federal regulators 61 39 20
2024 Compliance, inspection and enforcement 71 29 415
2024 Communications or public affairs 85 15 15
2024 Security 67 33 115
2024 Science and technology 57 43 15
2024 Legal services 78 22 10
2024 Administration and operations 61 39 150
2024 Human resources 77 23 40
2024 Financial management 58 42 10
2024 Information management 68 32 15
2024 Information technology 70 30 35
2024 Policy 80 20 55
2024 Project management 74 26 30
2024 Other services to the public 57 43 55
2024 None of the above 67 33 130
2022 Client contact centre 47 53 20
2022 Federal regulators 55 45 20
2022 Compliance, inspection and enforcement 69 31 500
2022 Communications or public affairs 54 46 15
2022 Security 65 35 155
2022 Science and technology 49 51 15
2022 Legal services 69 31 15
2022 Administration and operations 55 45 130
2022 Human resources 76 24 55
2022 Financial management 82 18 25
2022 Information technology 49 51 35
2022 Policy 58 42 45
2022 Project management 67 33 40
2022 Other services to the public 51 49 55
2022 None of the above 63 37 115
2020 Client contact centre 61 39 15
2020 Federal regulators 67 33 25
2020 Compliance, inspection and enforcement 67 33 505
2020 Security 68 32 115
2020 Science and technology 56 44 15
2020 Legal services 45 55 10
2020 Administration and operations 65 35 135
2020 Human resources 63 37 50
2020 Financial management 59 41 25
2020 Information management 43 57 15
2020 Information technology 58 42 50
2020 Policy 54 46 35
2020 Other services to the public 63 37 55
2020 None of the above 73 27 95
2019 Client contact centre 55 45 20
2019 Federal regulators 71 29 20
2019 Compliance, inspection and enforcement 68 32 510
2019 Security 58 42 150
2019 Legal services 63 37 20
2019 Administration and operations 55 45 155
2019 Human resources 60 40 55
2019 Financial management 72 28 25
2019 Real property 67 33 15
2019 Information management 66 34 15
2019 Information technology 58 42 45
2019 Policy 69 31 35
2019 Project management 65 35 25
2019 Other services to the public 65 35 45
2019 None of the above 74 26 125

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 40
2024 Compliance, inspection and enforcement 7 93 415
2024 Communications or public affairs 0 100 15
2024 Security 5 95 115
2024 Administration and operations 11 89 150
2024 Information technology 15 85 35
2024 None of the above 6 94 130
2022 Client contact centre 3 97 20
2022 Federal regulators 0 100 20
2022 Compliance, inspection and enforcement 8 92 500
2022 Communications or public affairs 0 100 15
2022 Security 6 94 155
2022 Science and technology 4 96 15
2022 Legal services 0 100 15
2022 Administration and operations 9 91 130
2022 Human resources 9 91 55
2022 Financial management 4 96 25
2022 Information technology 8 92 35
2022 Policy 7 93 45
2022 Project management 9 91 40
2022 Other services to the public 4 96 55
2022 None of the above 8 92 115
2020 Federal regulators 25 75 25
2020 Compliance, inspection and enforcement 10 90 505
2020 Security 11 89 115
2020 Administration and operations 9 91 135
2020 Human resources 15 85 50
2020 Other services to the public 14 86 55
2020 None of the above 5 95 95
2019 Compliance, inspection and enforcement 7 93 510
2019 Security 5 95 150
2019 Science and technology 0 100 10
2019 Administration and operations 12 88 155
2019 Human resources 11 89 55
2019 Information management 0 100 15
2019 Policy 16 84 35
2019 Other services to the public 13 87 45
2019 None of the above 11 89 125

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 20
2024 Compliance, inspection and enforcement 8 92 415
2024 Communications or public affairs 0 100 15
2024 Security 6 94 115
2024 Science and technology 0 100 15
2024 Legal services 0 100 10
2024 Human resources 0 100 40
2024 Financial management 0 100 10
2024 Information management 0 100 15
2024 Information technology 0 100 35
2024 Policy 0 100 55
2024 Project management 0 100 30
2024 None of the above 7 93 130
2022 Client contact centre 7 93 20
2022 Federal regulators 5 95 20
2022 Compliance, inspection and enforcement 7 93 500
2022 Communications or public affairs 0 100 15
2022 Security 8 92 155
2022 Science and technology 0 100 15
2022 Legal services 8 92 15
2022 Administration and operations 1 99 130
2022 Human resources 0 100 55
2022 Financial management 0 100 25
2022 Information technology 0 100 35
2022 Policy 0 100 45
2022 Project management 0 100 40
2022 Other services to the public 2 98 55
2022 None of the above 5 95 115
2020 Client contact centre 0 100 15
2020 Compliance, inspection and enforcement 7 93 505
2020 Communications or public affairs 0 100 10
2020 Security 4 96 115
2020 Science and technology 0 100 15
2020 Financial management 0 100 25
2020 Information management 0 100 15
2020 Information technology 0 100 50
2020 Project management 0 100 20
2019 Federal regulators 0 100 20
2019 Compliance, inspection and enforcement 7 93 510
2019 Communications or public affairs 0 100 15
2019 Security 5 95 150
2019 Science and technology 0 100 10
2019 Legal services 0 100 20
2019 Financial management 0 100 25
2019 Real property 0 100 15
2019 Information management 0 100 15
2019 Information technology 0 100 45
2019 Policy 0 100 35
2019 Project management 0 100 25

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 20
2024 Compliance, inspection and enforcement 5 95 415
2024 Security 7 93 115
2024 Legal services 0 100 10
2024 Administration and operations 5 95 150
2024 Information management 0 100 15
2024 Project management 0 100 30
2024 None of the above 5 95 130
2022 Client contact centre 0 100 20
2022 Federal regulators 12 88 20
2022 Compliance, inspection and enforcement 6 94 500
2022 Communications or public affairs 0 100 15
2022 Security 4 96 155
2022 Science and technology 14 86 15
2022 Legal services 4 96 15
2022 Administration and operations 3 97 130
2022 Human resources 5 95 55
2022 Financial management 4 96 25
2022 Information technology 5 95 35
2022 Policy 10 90 45
2022 Project management 6 94 40
2022 Other services to the public 4 96 55
2022 None of the above 3 97 115
2020 Compliance, inspection and enforcement 4 96 505
2020 Administration and operations 7 93 135
2020 Financial management 0 100 25
2020 Project management 0 100 20
2020 None of the above 5 95 95
2019 Client contact centre 0 100 20
2019 Federal regulators 0 100 20
2019 Compliance, inspection and enforcement 3 97 510
2019 Security 7 93 150
2019 Science and technology 0 100 10
2019 Legal services 0 100 20
2019 Administration and operations 4 96 155
2019 None of the above 4 96 125

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 26 74 20
2024 Compliance, inspection and enforcement 30 70 415
2024 Communications or public affairs 0 100 15
2024 Security 29 71 115
2024 Science and technology 0 100 15
2024 Administration and operations 7 93 150
2024 Financial management 0 100 10
2024 Information management 0 100 15
2024 Information technology 0 100 35
2024 Project management 0 100 30
2024 Other services to the public 35 65 55
2024 None of the above 25 75 130
2022 Client contact centre 23 77 20
2022 Federal regulators 28 72 20
2022 Compliance, inspection and enforcement 27 73 500
2022 Communications or public affairs 0 100 15
2022 Security 25 75 155
2022 Science and technology 0 100 15
2022 Legal services 16 84 15
2022 Administration and operations 11 89 130
2022 Human resources 3 97 55
2022 Financial management 7 93 25
2022 Information technology 0 100 35
2022 Policy 0 100 45
2022 Project management 0 100 40
2022 Other services to the public 15 85 55
2022 None of the above 23 77 115
2020 Compliance, inspection and enforcement 22 78 505
2020 Security 15 85 115
2020 Science and technology 0 100 15
2020 Administration and operations 6 94 135
2020 Financial management 0 100 25
2020 Project management 0 100 20
2020 Other services to the public 18 82 55
2020 None of the above 12 88 95
2019 Compliance, inspection and enforcement 25 75 510
2019 Security 21 79 150
2019 Science and technology 0 100 10
2019 Administration and operations 6 94 155
2019 Real property 0 100 15
2019 Information management 0 100 15
2019 Policy 0 100 35
2019 Other services to the public 17 83 45
2019 None of the above 19 81 125

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 20
2024 Federal regulators 0 100 20
2024 Compliance, inspection and enforcement 3 97 415
2024 Communications or public affairs 0 100 15
2024 Administration and operations 3 97 150
2024 Human resources 13 87 40
2024 Financial management 0 100 10
2024 Information management 0 100 15
2024 Project management 0 100 30
2024 None of the above 7 93 130
2022 Client contact centre 10 90 20
2022 Federal regulators 0 100 20
2022 Compliance, inspection and enforcement 4 96 500
2022 Communications or public affairs 0 100 15
2022 Security 5 95 155
2022 Science and technology 0 100 15
2022 Legal services 0 100 15
2022 Administration and operations 3 97 130
2022 Human resources 3 97 55
2022 Financial management 3 97 25
2022 Information technology 3 97 35
2022 Policy 7 93 45
2022 Project management 3 97 40
2022 Other services to the public 5 95 55
2022 None of the above 3 97 115
2020 Compliance, inspection and enforcement 2 98 505
2020 Information management 0 100 15
2020 Project management 0 100 20
2020 Other services to the public 0 100 55
2020 None of the above 0 100 95
2019 Client contact centre 0 100 20
2019 Federal regulators 0 100 20
2019 Compliance, inspection and enforcement 4 96 510
2019 Communications or public affairs 0 100 15
2019 Science and technology 0 100 10
2019 Legal services 0 100 20
2019 Information management 0 100 15

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 56 44 25
2024 Intelligence analysts 46 54 40
2024 Federal regulators 55 45 20
2024 Compliance, inspection and enforcement 50 50 415
2024 Communications or public affairs 56 44 15
2024 Security 45 55 115
2024 Science and technology 36 64 15
2024 Administration and operations 33 67 150
2024 Human resources 21 79 40
2024 Information management 33 67 15
2024 Information technology 49 51 35
2024 Policy 25 75 55
2024 Project management 43 57 30
2024 Other services to the public 41 59 55
2024 None of the above 35 65 130
2022 Client contact centre 38 62 20
2022 Federal regulators 41 59 20
2022 Compliance, inspection and enforcement 43 57 500
2022 Communications or public affairs 13 87 15
2022 Security 46 54 155
2022 Science and technology 42 58 15
2022 Legal services 41 59 15
2022 Administration and operations 40 60 130
2022 Human resources 33 67 55
2022 Financial management 60 40 25
2022 Information technology 50 50 35
2022 Policy 41 59 45
2022 Project management 18 82 40
2022 Other services to the public 34 66 55
2022 None of the above 41 59 115
2020 Client contact centre 51 49 15
2020 Federal regulators 33 67 25
2020 Compliance, inspection and enforcement 42 58 505
2020 Security 44 56 115
2020 Legal services 45 55 10
2020 Administration and operations 47 53 135
2020 Human resources 36 64 50
2020 Financial management 41 59 25
2020 Information management 47 53 15
2020 Information technology 48 52 50
2020 Policy 50 50 35
2020 Project management 27 73 20
2020 Other services to the public 28 72 55
2020 None of the above 39 61 95
2019 Client contact centre 33 67 20
2019 Federal regulators 24 76 20
2019 Compliance, inspection and enforcement 47 53 510
2019 Communications or public affairs 52 48 15
2019 Security 39 61 150
2019 Science and technology 51 49 10
2019 Legal services 47 53 20
2019 Administration and operations 35 65 155
2019 Human resources 36 64 55
2019 Financial management 28 72 25
2019 Information management 43 57 15
2019 Information technology 41 59 45
2019 Policy 35 65 35
2019 Project management 18 82 25
2019 Other services to the public 39 61 45
2019 None of the above 44 56 125

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 67 33 25
2024 Intelligence analysts 44 56 40
2024 Compliance, inspection and enforcement 44 56 415
2024 Communications or public affairs 73 27 15
2024 Security 35 65 115
2024 Science and technology 44 56 15
2024 Legal services 50 50 10
2024 Administration and operations 44 56 150
2024 Human resources 53 47 40
2024 Financial management 78 22 10
2024 Information management 43 57 15
2024 Information technology 46 54 35
2024 Policy 40 60 55
2024 Project management 48 52 30
2024 Other services to the public 37 63 55
2024 None of the above 37 63 130
2022 Client contact centre 43 57 20
2022 Federal regulators 30 70 20
2022 Compliance, inspection and enforcement 36 64 500
2022 Communications or public affairs 54 46 15
2022 Security 38 62 155
2022 Science and technology 48 52 15
2022 Legal services 24 76 15
2022 Administration and operations 35 65 130
2022 Human resources 42 58 55
2022 Financial management 42 58 25
2022 Information technology 36 64 35
2022 Policy 36 64 45
2022 Project management 42 58 40
2022 Other services to the public 25 75 55
2022 None of the above 45 55 115
2020 Client contact centre 33 67 15
2020 Federal regulators 29 71 25
2020 Compliance, inspection and enforcement 35 65 505
2020 Security 31 69 115
2020 Science and technology 38 62 15
2020 Administration and operations 42 58 135
2020 Human resources 40 60 50
2020 Financial management 38 62 25
2020 Information management 33 67 15
2020 Information technology 41 59 50
2020 Policy 41 59 35
2020 Project management 33 67 20
2020 Other services to the public 29 71 55
2020 None of the above 46 54 95
2019 Client contact centre 26 74 20
2019 Federal regulators 31 69 20
2019 Compliance, inspection and enforcement 39 61 510
2019 Communications or public affairs 40 60 15
2019 Security 32 68 150
2019 Science and technology 39 61 10
2019 Legal services 32 68 20
2019 Administration and operations 30 70 155
2019 Human resources 32 68 55
2019 Financial management 37 63 25
2019 Real property 28 72 15
2019 Information technology 31 69 45
2019 Policy 47 53 35
2019 Project management 47 53 25
2019 Other services to the public 41 59 45
2019 None of the above 45 55 125

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 44 56 25
2024 Intelligence analysts 45 55 40
2024 Federal regulators 49 51 20
2024 Compliance, inspection and enforcement 52 48 415
2024 Communications or public affairs 80 20 15
2024 Security 48 52 115
2024 Science and technology 62 38 15
2024 Legal services 54 46 10
2024 Administration and operations 55 45 150
2024 Human resources 52 48 40
2024 Financial management 46 54 10
2024 Information management 48 52 15
2024 Information technology 58 42 35
2024 Policy 39 61 55
2024 Project management 65 35 30
2024 Other services to the public 47 53 55
2024 None of the above 50 50 130
2022 Client contact centre 24 76 20
2022 Federal regulators 53 47 20
2022 Compliance, inspection and enforcement 58 42 500
2022 Communications or public affairs 59 41 15
2022 Security 55 45 155
2022 Science and technology 46 54 15
2022 Legal services 39 61 15
2022 Administration and operations 48 52 130
2022 Human resources 56 44 55
2022 Financial management 30 70 25
2022 Information technology 48 52 35
2022 Policy 46 54 45
2022 Project management 61 39 40
2022 Other services to the public 54 46 55
2022 None of the above 56 44 115
2020 Client contact centre 51 49 15
2020 Federal regulators 54 46 25
2020 Compliance, inspection and enforcement 53 47 505
2020 Communications or public affairs 54 46 10
2020 Security 51 49 115
2020 Science and technology 52 48 15
2020 Administration and operations 52 48 135
2020 Human resources 53 47 50
2020 Financial management 43 57 25
2020 Information management 39 61 15
2020 Information technology 44 56 50
2020 Policy 50 50 35
2020 Project management 63 37 20
2020 Other services to the public 45 55 55
2020 None of the above 55 45 95
2019 Client contact centre 61 39 20
2019 Federal regulators 60 40 20
2019 Compliance, inspection and enforcement 52 48 510
2019 Communications or public affairs 64 36 15
2019 Security 48 52 150
2019 Science and technology 58 42 10
2019 Legal services 47 53 20
2019 Administration and operations 53 47 155
2019 Human resources 60 40 55
2019 Financial management 50 50 25
2019 Real property 55 45 15
2019 Information technology 33 67 45
2019 Policy 55 45 35
2019 Project management 51 49 25
2019 Other services to the public 67 33 45
2019 None of the above 57 43 125

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 38 62 25
2024 Intelligence analysts 43 57 40
2024 Federal regulators 58 42 20
2024 Compliance, inspection and enforcement 48 52 415
2024 Communications or public affairs 48 52 15
2024 Security 38 62 115
2024 Science and technology 45 55 15
2024 Legal services 45 55 10
2024 Administration and operations 43 57 150
2024 Human resources 44 56 40
2024 Financial management 35 65 10
2024 Information management 38 62 15
2024 Information technology 37 63 35
2024 Policy 33 67 55
2024 Project management 55 45 30
2024 Other services to the public 39 61 55
2024 None of the above 44 56 130
2022 Client contact centre 23 77 20
2022 Federal regulators 31 69 20
2022 Compliance, inspection and enforcement 38 62 500
2022 Communications or public affairs 60 40 15
2022 Security 49 51 155
2022 Science and technology 43 57 15
2022 Legal services 43 57 15
2022 Administration and operations 40 60 130
2022 Human resources 50 50 55
2022 Financial management 59 41 25
2022 Information technology 44 56 35
2022 Policy 65 35 45
2022 Project management 58 42 40
2022 Other services to the public 36 64 55
2022 None of the above 38 62 115
2020 Client contact centre 41 59 15
2020 Federal regulators 46 54 25
2020 Compliance, inspection and enforcement 43 57 505
2020 Communications or public affairs 54 46 10
2020 Security 45 55 115
2020 Science and technology 36 64 15
2020 Administration and operations 46 54 135
2020 Human resources 46 54 50
2020 Financial management 37 63 25
2020 Information management 27 73 15
2020 Information technology 36 64 50
2020 Policy 51 49 35
2020 Project management 56 44 20
2020 Other services to the public 44 56 55
2020 None of the above 43 57 95
2019 Client contact centre 54 46 20
2019 Federal regulators 42 58 20
2019 Compliance, inspection and enforcement 46 54 510
2019 Communications or public affairs 32 68 15
2019 Security 37 63 150
2019 Science and technology 46 54 10
2019 Legal services 47 53 20
2019 Administration and operations 41 59 155
2019 Human resources 42 58 55
2019 Financial management 40 60 25
2019 Real property 51 49 15
2019 Information management 69 31 15
2019 Information technology 29 71 45
2019 Policy 57 43 35
2019 Project management 49 51 25
2019 Other services to the public 44 56 45
2019 None of the above 42 58 125

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 27 73 25
2024 Intelligence analysts 39 61 40
2024 Federal regulators 26 74 20
2024 Compliance, inspection and enforcement 33 67 415
2024 Communications or public affairs 52 48 15
2024 Security 28 72 115
2024 Science and technology 56 44 15
2024 Legal services 52 48 10
2024 Administration and operations 42 58 150
2024 Human resources 38 62 40
2024 Information management 64 36 15
2024 Information technology 49 51 35
2024 Policy 33 67 55
2024 Project management 36 64 30
2024 Other services to the public 28 72 55
2024 None of the above 37 63 130
2022 Client contact centre 21 79 20
2022 Federal regulators 41 59 20
2022 Compliance, inspection and enforcement 34 66 500
2022 Communications or public affairs 34 66 15
2022 Security 29 71 155
2022 Science and technology 52 48 15
2022 Legal services 39 61 15
2022 Administration and operations 29 71 130
2022 Human resources 35 65 55
2022 Financial management 25 75 25
2022 Information technology 40 60 35
2022 Policy 29 71 45
2022 Project management 43 57 40
2022 Other services to the public 24 76 55
2022 None of the above 37 63 115
2020 Client contact centre 33 67 15
2020 Compliance, inspection and enforcement 33 67 505
2020 Security 22 78 115
2020 Science and technology 39 61 15
2020 Administration and operations 36 64 135
2020 Human resources 35 65 50
2020 Financial management 31 69 25
2020 Information management 44 56 15
2020 Information technology 36 64 50
2020 Policy 25 75 35
2020 Project management 33 67 20
2020 Other services to the public 23 77 55
2020 None of the above 42 58 95
2019 Client contact centre 44 56 20
2019 Federal regulators 42 58 20
2019 Compliance, inspection and enforcement 36 64 510
2019 Communications or public affairs 46 54 15
2019 Security 30 70 150
2019 Science and technology 42 58 10
2019 Legal services 47 53 20
2019 Administration and operations 29 71 155
2019 Human resources 25 75 55
2019 Financial management 31 69 25
2019 Real property 39 61 15
2019 Information management 38 62 15
2019 Information technology 32 68 45
2019 Policy 38 62 35
2019 Project management 45 55 25
2019 Other services to the public 27 73 45
2019 None of the above 34 66 125

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 57 43 25
2024 Intelligence analysts 50 50 40
2024 Federal regulators 57 43 20
2024 Compliance, inspection and enforcement 56 44 415
2024 Communications or public affairs 34 66 15
2024 Security 50 50 115
2024 Legal services 66 34 10
2024 Administration and operations 46 54 150
2024 Human resources 58 42 40
2024 Financial management 41 59 10
2024 Information technology 58 42 35
2024 Policy 60 40 55
2024 Project management 64 36 30
2024 Other services to the public 38 62 55
2024 None of the above 52 48 130
2022 Client contact centre 32 68 20
2022 Federal regulators 54 46 20
2022 Compliance, inspection and enforcement 55 45 500
2022 Communications or public affairs 53 47 15
2022 Security 61 39 155
2022 Science and technology 68 32 15
2022 Legal services 24 76 15
2022 Administration and operations 57 43 130
2022 Human resources 58 42 55
2022 Financial management 58 42 25
2022 Information technology 56 44 35
2022 Policy 50 50 45
2022 Project management 69 31 40
2022 Other services to the public 50 50 55
2022 None of the above 56 44 115
2020 Client contact centre 65 35 15
2020 Federal regulators 50 50 25
2020 Compliance, inspection and enforcement 57 43 505
2020 Security 61 39 115
2020 Science and technology 58 42 15
2020 Legal services 45 55 10
2020 Administration and operations 51 49 135
2020 Human resources 52 48 50
2020 Financial management 37 63 25
2020 Information management 29 71 15
2020 Information technology 55 45 50
2020 Policy 52 48 35
2020 Project management 67 33 20
2020 Other services to the public 53 47 55
2020 None of the above 58 42 95
2019 Client contact centre 56 44 20
2019 Federal regulators 58 42 20
2019 Compliance, inspection and enforcement 57 43 510
2019 Communications or public affairs 62 38 15
2019 Security 60 40 150
2019 Legal services 37 63 20
2019 Administration and operations 53 47 155
2019 Human resources 67 33 55
2019 Financial management 37 63 25
2019 Real property 51 49 15
2019 Information management 58 42 15
2019 Information technology 43 57 45
2019 Policy 46 54 35
2019 Project management 44 56 25
2019 Other services to the public 51 49 45
2019 None of the above 49 51 125

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 56 44 25
2024 Intelligence analysts 36 64 40
2024 Federal regulators 34 66 20
2024 Compliance, inspection and enforcement 44 56 415
2024 Communications or public affairs 37 63 15
2024 Security 46 54 115
2024 Science and technology 41 59 15
2024 Legal services 52 48 10
2024 Administration and operations 36 64 150
2024 Human resources 34 66 40
2024 Information management 46 54 15
2024 Information technology 42 58 35
2024 Policy 33 67 55
2024 Project management 33 67 30
2024 Other services to the public 45 55 55
2024 None of the above 44 56 130
2022 Client contact centre 40 60 20
2022 Federal regulators 49 51 20
2022 Compliance, inspection and enforcement 40 60 500
2022 Communications or public affairs 43 57 15
2022 Security 40 60 155
2022 Science and technology 31 69 15
2022 Legal services 23 77 15
2022 Administration and operations 36 64 130
2022 Human resources 31 69 55
2022 Financial management 41 59 25
2022 Information technology 31 69 35
2022 Policy 37 63 45
2022 Project management 39 61 40
2022 Other services to the public 45 55 55
2022 None of the above 41 59 115
2020 Client contact centre 41 59 15
2020 Federal regulators 54 46 25
2020 Compliance, inspection and enforcement 43 57 505
2020 Security 49 51 115
2020 Administration and operations 29 71 135
2020 Human resources 35 65 50
2020 Financial management 40 60 25
2020 Information technology 35 65 50
2020 Policy 42 58 35
2020 Project management 41 59 20
2020 Other services to the public 36 64 55
2020 None of the above 53 47 95
2019 Federal regulators 42 58 20
2019 Compliance, inspection and enforcement 43 57 510
2019 Security 45 55 150
2019 Legal services 37 63 20
2019 Administration and operations 41 59 155
2019 Human resources 44 56 55
2019 Financial management 31 69 25
2019 Information management 47 53 15
2019 Information technology 18 82 45
2019 Policy 40 60 35
2019 Project management 18 82 25
2019 Other services to the public 48 52 45
2019 None of the above 41 59 125

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 20
2024 Compliance, inspection and enforcement 3 97 415
2024 Communications or public affairs 0 100 15
2024 Science and technology 0 100 15
2024 Legal services 0 100 10
2024 Human resources 0 100 40
2024 Financial management 0 100 10
2024 Information management 0 100 15
2024 Information technology 0 100 35
2024 Project management 0 100 30
2022 Client contact centre 0 100 20
2022 Federal regulators 0 100 20
2022 Compliance, inspection and enforcement 2 98 500
2022 Communications or public affairs 0 100 15
2022 Security 5 95 155
2022 Science and technology 0 100 15
2022 Legal services 0 100 15
2022 Administration and operations 3 97 130
2022 Human resources 0 100 55
2022 Financial management 0 100 25
2022 Information technology 0 100 35
2022 Policy 0 100 45
2022 Project management 0 100 40
2022 Other services to the public 2 98 55
2022 None of the above 3 97 115
2020 Compliance, inspection and enforcement 2 98 505
2020 Communications or public affairs 0 100 10
2020 Security 0 100 115
2020 Science and technology 0 100 15
2020 Administration and operations 0 100 135
2020 Information management 0 100 15
2020 Project management 0 100 20
2020 Other services to the public 0 100 55
2020 None of the above 6 94 95
2019 Client contact centre 0 100 20
2019 Federal regulators 0 100 20
2019 Compliance, inspection and enforcement 3 97 510
2019 Communications or public affairs 0 100 15
2019 Science and technology 0 100 10
2019 Legal services 0 100 20
2019 Financial management 0 100 25
2019 Real property 0 100 15
2019 Information management 0 100 15
2019 Policy 0 100 35
2019 Project management 0 100 25

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 15 85 40
2024 Federal regulators 0 100 20
2024 Compliance, inspection and enforcement 12 88 415
2024 Communications or public affairs 0 100 15
2024 Security 12 88 115
2024 Administration and operations 9 91 150
2024 Policy 22 78 55
2024 Other services to the public 14 86 55
2024 None of the above 15 85 130
2022 Client contact centre 0 100 20
2022 Federal regulators 8 92 20
2022 Compliance, inspection and enforcement 10 90 500
2022 Communications or public affairs 0 100 15
2022 Security 10 90 155
2022 Science and technology 0 100 15
2022 Legal services 0 100 15
2022 Administration and operations 14 86 130
2022 Human resources 7 93 55
2022 Financial management 7 93 25
2022 Information technology 2 98 35
2022 Policy 2 98 45
2022 Project management 3 97 40
2022 Other services to the public 9 91 55
2022 None of the above 15 85 115
2020 Compliance, inspection and enforcement 10 90 505
2020 Communications or public affairs 0 100 10
2020 Security 10 90 115
2020 Science and technology 0 100 15
2020 Administration and operations 9 91 135
2020 Human resources 11 89 50
2020 Information management 0 100 15
2020 Other services to the public 10 90 55
2020 None of the above 11 89 95
2019 Compliance, inspection and enforcement 13 87 510
2019 Security 11 89 150
2019 Science and technology 0 100 10
2019 Administration and operations 11 89 155
2019 Human resources 13 87 55
2019 Project management 0 100 25
2019 None of the above 12 88 125

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 17 83 40
2024 Compliance, inspection and enforcement 15 85 415
2024 Security 22 78 115
2024 Administration and operations 9 91 150
2024 Financial management 0 100 10
2024 Information management 0 100 15
2024 Policy 19 81 55
2024 Other services to the public 9 91 55
2024 None of the above 21 79 130
2022 Client contact centre 7 93 20
2022 Federal regulators 7 93 20
2022 Compliance, inspection and enforcement 14 86 500
2022 Communications or public affairs 0 100 15
2022 Security 14 86 155
2022 Science and technology 7 93 15
2022 Legal services 5 95 15
2022 Administration and operations 12 88 130
2022 Human resources 7 93 55
2022 Financial management 6 94 25
2022 Information technology 15 85 35
2022 Policy 5 95 45
2022 Project management 7 93 40
2022 Other services to the public 9 91 55
2022 None of the above 22 78 115
2020 Federal regulators 25 75 25
2020 Compliance, inspection and enforcement 16 84 505
2020 Communications or public affairs 0 100 10
2020 Security 11 89 115
2020 Science and technology 0 100 15
2020 Administration and operations 6 94 135
2020 Human resources 19 81 50
2020 Policy 18 82 35
2020 None of the above 23 77 95
2019 Compliance, inspection and enforcement 16 84 510
2019 Security 16 84 150
2019 Administration and operations 8 92 155
2019 Other services to the public 15 85 45
2019 None of the above 14 86 125

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 45 55 25
2024 Intelligence analysts 68 32 40
2024 Federal regulators 73 27 20
2024 Compliance, inspection and enforcement 67 33 415
2024 Communications or public affairs 72 28 15
2024 Security 67 33 115
2024 Science and technology 58 42 15
2024 Legal services 71 29 10
2024 Administration and operations 60 40 150
2024 Human resources 61 39 40
2024 Financial management 36 64 10
2024 Information management 59 41 15
2024 Information technology 73 27 35
2024 Policy 49 51 55
2024 Project management 52 48 30
2024 Other services to the public 63 37 55
2024 None of the above 61 39 130
2022 Client contact centre 38 62 20
2022 Federal regulators 53 47 20
2022 Compliance, inspection and enforcement 65 35 500
2022 Communications or public affairs 71 29 15
2022 Security 61 39 155
2022 Science and technology 48 52 15
2022 Legal services 52 48 15
2022 Administration and operations 53 47 130
2022 Human resources 61 39 55
2022 Financial management 53 47 25
2022 Information technology 39 61 35
2022 Policy 51 49 45
2022 Project management 58 42 40
2022 Other services to the public 45 55 55
2022 None of the above 65 35 115
2020 Client contact centre 53 47 15
2020 Federal regulators 54 46 25
2020 Compliance, inspection and enforcement 58 42 505
2020 Security 58 42 115
2020 Science and technology 57 43 15
2020 Legal services 45 55 10
2020 Administration and operations 57 43 135
2020 Human resources 52 48 50
2020 Financial management 56 44 25
2020 Information management 50 50 15
2020 Information technology 51 49 50
2020 Policy 47 53 35
2020 Project management 67 33 20
2020 Other services to the public 50 50 55
2020 None of the above 58 42 95
2019 Client contact centre 70 30 20
2019 Federal regulators 73 27 20
2019 Compliance, inspection and enforcement 62 38 510
2019 Communications or public affairs 46 54 15
2019 Security 59 41 150
2019 Science and technology 51 49 10
2019 Legal services 47 53 20
2019 Administration and operations 53 47 155
2019 Human resources 57 43 55
2019 Financial management 59 41 25
2019 Real property 38 62 15
2019 Information management 73 27 15
2019 Information technology 35 65 45
2019 Policy 55 45 35
2019 Project management 29 71 25
2019 Other services to the public 73 27 45
2019 None of the above 57 43 125

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 50 50 25
2024 Intelligence analysts 24 76 40
2024 Federal regulators 34 66 20
2024 Compliance, inspection and enforcement 33 67 415
2024 Security 31 69 115
2024 Legal services 49 51 10
2024 Administration and operations 17 83 150
2024 Human resources 18 82 40
2024 Information technology 16 84 35
2024 Policy 26 74 55
2024 Project management 30 70 30
2024 Other services to the public 24 76 55
2024 None of the above 29 71 130
2022 Client contact centre 23 77 20
2022 Federal regulators 24 76 20
2022 Compliance, inspection and enforcement 31 69 500
2022 Communications or public affairs 15 85 15
2022 Security 33 67 155
2022 Science and technology 29 71 15
2022 Legal services 11 89 15
2022 Administration and operations 20 80 130
2022 Human resources 13 87 55
2022 Financial management 38 62 25
2022 Information technology 20 80 35
2022 Policy 20 80 45
2022 Project management 6 94 40
2022 Other services to the public 28 72 55
2022 None of the above 30 70 115
2020 Client contact centre 34 66 15
2020 Federal regulators 25 75 25
2020 Compliance, inspection and enforcement 34 66 505
2020 Communications or public affairs 0 100 10
2020 Security 28 72 115
2020 Administration and operations 24 76 135
2020 Human resources 37 63 50
2020 Financial management 25 75 25
2020 Information technology 26 74 50
2020 Policy 26 74 35
2020 Project management 28 72 20
2020 Other services to the public 15 85 55
2020 None of the above 32 68 95
2019 Client contact centre 34 66 20
2019 Compliance, inspection and enforcement 32 68 510
2019 Security 35 65 150
2019 Administration and operations 23 77 155
2019 Human resources 32 68 55
2019 Financial management 28 72 25
2019 Information technology 24 76 45
2019 Policy 37 63 35
2019 Project management 20 80 25
2019 Other services to the public 30 70 45
2019 None of the above 33 67 125

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 26 74 25
2024 Intelligence analysts 19 81 40
2024 Federal regulators 34 66 20
2024 Compliance, inspection and enforcement 15 85 415
2024 Security 20 80 115
2024 Science and technology 38 62 15
2024 Administration and operations 14 86 150
2024 Human resources 12 88 40
2024 Financial management 0 100 10
2024 Information technology 22 78 35
2024 Policy 19 81 55
2024 Other services to the public 28 72 55
2024 None of the above 23 77 130
2022 Client contact centre 21 79 20
2022 Federal regulators 26 74 20
2022 Compliance, inspection and enforcement 20 80 500
2022 Communications or public affairs 30 70 15
2022 Security 25 75 155
2022 Science and technology 5 95 15
2022 Legal services 30 70 15
2022 Administration and operations 15 85 130
2022 Human resources 23 77 55
2022 Financial management 9 91 25
2022 Information technology 22 78 35
2022 Policy 24 76 45
2022 Project management 12 88 40
2022 Other services to the public 25 75 55
2022 None of the above 22 78 115
2020 Compliance, inspection and enforcement 17 83 505
2020 Communications or public affairs 0 100 10
2020 Security 15 85 115
2020 Administration and operations 18 82 135
2020 Human resources 22 78 50
2020 Policy 26 74 35
2020 Other services to the public 18 82 55
2020 None of the above 22 78 95
2019 Federal regulators 32 68 20
2019 Compliance, inspection and enforcement 17 83 510
2019 Security 17 83 150
2019 Administration and operations 14 86 155
2019 Human resources 23 77 55
2019 Financial management 22 78 25
2019 Information technology 14 86 45
2019 Project management 26 74 25
2019 Other services to the public 17 83 45
2019 None of the above 13 87 125

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 27 73 25
2024 Intelligence analysts 56 44 40
2024 Federal regulators 41 59 20
2024 Compliance, inspection and enforcement 46 54 415
2024 Communications or public affairs 42 58 15
2024 Security 40 60 115
2024 Science and technology 56 44 15
2024 Legal services 60 40 10
2024 Administration and operations 53 47 150
2024 Human resources 60 40 40
2024 Information management 50 50 15
2024 Information technology 63 37 35
2024 Policy 54 46 55
2024 Project management 68 32 30
2024 Other services to the public 36 64 55
2024 None of the above 34 66 130
2022 Client contact centre 19 81 20
2022 Federal regulators 55 45 20
2022 Compliance, inspection and enforcement 43 57 500
2022 Communications or public affairs 66 34 15
2022 Security 41 59 155
2022 Science and technology 66 34 15
2022 Legal services 42 58 15
2022 Administration and operations 45 55 130
2022 Human resources 54 46 55
2022 Financial management 38 62 25
2022 Information technology 50 50 35
2022 Policy 48 52 45
2022 Project management 58 42 40
2022 Other services to the public 48 52 55
2022 None of the above 46 54 115
2020 Client contact centre 70 30 15
2020 Federal regulators 50 50 25
2020 Compliance, inspection and enforcement 46 54 505
2020 Security 44 56 115
2020 Science and technology 44 56 15
2020 Administration and operations 45 55 135
2020 Human resources 46 54 50
2020 Financial management 65 35 25
2020 Information management 62 38 15
2020 Information technology 51 49 50
2020 Policy 50 50 35
2020 Project management 35 65 20
2020 Other services to the public 35 65 55
2020 None of the above 56 44 95
2019 Client contact centre 58 42 20
2019 Federal regulators 63 37 20
2019 Compliance, inspection and enforcement 48 52 505
2019 Communications or public affairs 56 44 15
2019 Security 51 49 150
2019 Legal services 37 63 20
2019 Administration and operations 50 50 155
2019 Human resources 51 49 50
2019 Financial management 41 59 25
2019 Real property 44 56 15
2019 Information management 66 34 15
2019 Information technology 64 36 45
2019 Policy 55 45 35
2019 Project management 42 58 25
2019 Other services to the public 48 52 45
2019 None of the above 47 53 125

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 21 79 40
2024 Compliance, inspection and enforcement 25 75 415
2024 Security 26 74 115
2024 Legal services 45 55 10
2024 Administration and operations 18 82 150
2024 Human resources 19 81 40
2024 Information technology 27 73 35
2024 Policy 18 82 55
2024 Project management 25 75 30
2024 Other services to the public 17 83 55
2024 None of the above 20 80 130
2022 Client contact centre 10 90 20
2022 Federal regulators 12 88 20
2022 Compliance, inspection and enforcement 23 77 500
2022 Communications or public affairs 25 75 15
2022 Security 19 81 155
2022 Science and technology 25 75 15
2022 Legal services 11 89 15
2022 Administration and operations 18 82 130
2022 Human resources 24 76 55
2022 Financial management 7 93 25
2022 Information technology 39 61 35
2022 Policy 19 81 45
2022 Project management 27 73 40
2022 Other services to the public 11 89 55
2022 None of the above 20 80 115
2020 Client contact centre 43 57 15
2020 Compliance, inspection and enforcement 27 73 505
2020 Security 24 76 115
2020 Administration and operations 24 76 135
2020 Human resources 33 67 50
2020 Financial management 35 65 25
2020 Information technology 16 84 50
2020 Policy 20 80 35
2020 Other services to the public 20 80 55
2020 None of the above 31 69 95
2019 Compliance, inspection and enforcement 33 67 505
2019 Security 23 77 150
2019 Legal services 32 68 20
2019 Administration and operations 28 72 155
2019 Human resources 32 68 50
2019 Financial management 19 81 25
2019 Information management 39 61 15
2019 Information technology 24 76 45
2019 Policy 39 61 35
2019 Project management 28 72 25
2019 Other services to the public 24 76 45
2019 None of the above 26 74 125

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 25
2024 Federal regulators 0 100 20
2024 Compliance, inspection and enforcement 4 96 415
2024 Security 6 94 115
2024 Administration and operations 7 93 150
2024 Financial management 0 100 10
2024 None of the above 5 95 130
2022 Client contact centre 0 100 20
2022 Federal regulators 0 100 20
2022 Compliance, inspection and enforcement 6 94 500
2022 Communications or public affairs 0 100 15
2022 Security 6 94 155
2022 Science and technology 17 83 15
2022 Legal services 4 96 15
2022 Administration and operations 6 94 130
2022 Human resources 5 95 55
2022 Financial management 4 96 25
2022 Information technology 6 94 35
2022 Policy 6 94 45
2022 Project management 9 91 40
2022 Other services to the public 4 96 55
2022 None of the above 4 96 115
2020 Client contact centre 0 100 15
2020 Federal regulators 0 100 25
2020 Compliance, inspection and enforcement 4 96 505
2020 Security 6 94 115
2020 Science and technology 0 100 15
2020 Legal services 0 100 10
2020 Administration and operations 5 95 135
2020 Policy 18 82 35
2020 None of the above 6 94 95
2019 Compliance, inspection and enforcement 6 94 505
2019 Communications or public affairs 0 100 15
2019 Security 7 93 150
2019 Science and technology 0 100 10
2019 Administration and operations 5 95 155
2019 Information management 0 100 15
2019 Policy 20 80 35
2019 Project management 0 100 25
2019 None of the above 5 95 125

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 34 66 40
2024 Federal regulators 29 71 20
2024 Compliance, inspection and enforcement 34 66 415
2024 Security 24 76 115
2024 Administration and operations 19 81 150
2024 Information technology 20 80 35
2024 Policy 25 75 55
2024 Other services to the public 38 62 55
2024 None of the above 24 76 130
2022 Client contact centre 17 83 20
2022 Federal regulators 24 76 20
2022 Compliance, inspection and enforcement 27 73 500
2022 Communications or public affairs 8 92 15
2022 Security 26 74 155
2022 Science and technology 5 95 15
2022 Legal services 15 85 15
2022 Administration and operations 13 87 130
2022 Human resources 7 93 55
2022 Financial management 16 84 25
2022 Information technology 2 98 35
2022 Policy 12 88 45
2022 Project management 22 78 40
2022 Other services to the public 18 82 55
2022 None of the above 23 77 115
2020 Client contact centre 34 66 15
2020 Federal regulators 21 79 25
2020 Compliance, inspection and enforcement 24 76 505
2020 Security 29 71 115
2020 Science and technology 0 100 15
2020 Administration and operations 17 83 135
2020 Financial management 20 80 25
2020 Information management 23 77 15
2020 Information technology 13 87 50
2020 Policy 23 77 35
2020 Other services to the public 15 85 55
2020 None of the above 25 75 95
2019 Federal regulators 29 71 20
2019 Compliance, inspection and enforcement 33 67 505
2019 Communications or public affairs 0 100 15
2019 Security 22 78 150
2019 Administration and operations 18 82 155
2019 Policy 18 82 35
2019 Other services to the public 34 66 45
2019 None of the above 25 75 125

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 16 84 40
2024 Federal regulators 0 100 20
2024 Compliance, inspection and enforcement 6 94 415
2024 Communications or public affairs 0 100 15
2024 Security 8 92 115
2024 Administration and operations 5 95 150
2024 Financial management 0 100 10
2024 Other services to the public 12 88 55
2024 None of the above 6 94 130
2022 Client contact centre 0 100 20
2022 Federal regulators 0 100 20
2022 Compliance, inspection and enforcement 5 95 500
2022 Communications or public affairs 0 100 15
2022 Security 10 90 155
2022 Science and technology 0 100 15
2022 Legal services 5 95 15
2022 Administration and operations 5 95 130
2022 Human resources 6 94 55
2022 Financial management 8 92 25
2022 Information technology 3 97 35
2022 Policy 12 88 45
2022 Project management 7 93 40
2022 Other services to the public 11 89 55
2022 None of the above 6 94 115
2020 Compliance, inspection and enforcement 9 91 505
2020 Security 13 87 115
2020 Administration and operations 8 92 135
2020 Human resources 10 90 50
2020 Information technology 13 87 50
2020 Policy 13 87 35
2020 None of the above 11 89 95
2019 Federal regulators 29 71 20
2019 Compliance, inspection and enforcement 9 91 505
2019 Communications or public affairs 0 100 15
2019 Security 11 89 150
2019 Administration and operations 9 91 155
2019 Financial management 0 100 25
2019 Policy 23 77 35
2019 None of the above 7 93 125

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 24 76 40
2024 Compliance, inspection and enforcement 20 80 415
2024 Security 23 77 115
2024 Administration and operations 15 85 150
2024 Financial management 0 100 10
2024 Information management 0 100 15
2024 Information technology 0 100 35
2024 Other services to the public 18 82 55
2024 None of the above 12 88 130
2022 Client contact centre 16 84 20
2022 Federal regulators 7 93 20
2022 Compliance, inspection and enforcement 12 88 500
2022 Communications or public affairs 8 92 15
2022 Security 14 86 155
2022 Science and technology 5 95 15
2022 Legal services 11 89 15
2022 Administration and operations 9 91 130
2022 Human resources 3 97 55
2022 Financial management 0 100 25
2022 Information technology 0 100 35
2022 Policy 8 92 45
2022 Project management 10 90 40
2022 Other services to the public 16 84 55
2022 None of the above 14 86 115
2020 Compliance, inspection and enforcement 13 87 505
2020 Communications or public affairs 0 100 10
2020 Security 12 88 115
2020 Administration and operations 8 92 135
2020 Human resources 15 85 50
2020 Policy 28 72 35
2020 None of the above 11 89 95
2019 Federal regulators 32 68 20
2019 Compliance, inspection and enforcement 13 87 505
2019 Communications or public affairs 0 100 15
2019 Security 14 86 150
2019 Science and technology 0 100 10
2019 Legal services 0 100 20
2019 Administration and operations 8 92 155
2019 Financial management 0 100 25
2019 Information technology 0 100 45
2019 Policy 18 82 35
2019 Project management 0 100 25
2019 Other services to the public 13 87 45
2019 None of the above 14 86 125

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 13 87 415
2024 Security 11 89 115
2024 Science and technology 0 100 15
2024 Administration and operations 12 88 150
2024 Other services to the public 9 91 55
2024 None of the above 14 86 130
2022 Client contact centre 2 98 20
2022 Federal regulators 0 100 20
2022 Compliance, inspection and enforcement 12 88 500
2022 Communications or public affairs 12 88 15
2022 Security 12 88 155
2022 Science and technology 7 93 15
2022 Legal services 0 100 15
2022 Administration and operations 10 90 130
2022 Human resources 15 85 55
2022 Financial management 9 91 25
2022 Information technology 24 76 35
2022 Policy 3 97 45
2022 Project management 4 96 40
2022 Other services to the public 9 91 55
2022 None of the above 13 87 115
2020 Federal regulators 21 79 25
2020 Compliance, inspection and enforcement 14 86 505
2020 Communications or public affairs 0 100 10
2020 Security 17 83 115
2020 Administration and operations 12 88 135
2020 Human resources 14 86 50
2020 Information technology 11 89 50
2020 Other services to the public 16 84 55
2020 None of the above 11 89 95
2019 Federal regulators 29 71 20
2019 Compliance, inspection and enforcement 15 85 505
2019 Communications or public affairs 42 58 15
2019 Security 18 82 150
2019 Administration and operations 18 82 155
2019 Human resources 17 83 50
2019 Information technology 18 82 45
2019 Project management 27 73 25
2019 Other services to the public 11 89 45
2019 None of the above 9 91 125

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 15 85 40
2024 Compliance, inspection and enforcement 13 87 415
2024 Security 10 90 115
2024 Legal services 0 100 10
2024 Administration and operations 9 91 150
2024 Financial management 0 100 10
2024 Policy 21 79 55
2024 Other services to the public 11 89 55
2024 None of the above 13 87 130
2022 Client contact centre 12 88 20
2022 Federal regulators 3 97 20
2022 Compliance, inspection and enforcement 14 86 500
2022 Communications or public affairs 20 80 15
2022 Security 18 82 155
2022 Science and technology 26 74 15
2022 Legal services 16 84 15
2022 Administration and operations 14 86 130
2022 Human resources 12 88 55
2022 Financial management 13 87 25
2022 Information technology 8 92 35
2022 Policy 11 89 45
2022 Project management 12 88 40
2022 Other services to the public 16 84 55
2022 None of the above 14 86 115
2020 Client contact centre 0 100 15
2020 Compliance, inspection and enforcement 10 90 505
2020 Security 9 91 115
2020 Administration and operations 13 87 135
2020 Human resources 18 82 50
2020 Policy 15 85 35
2020 None of the above 11 89 95
2019 Federal regulators 26 74 20
2019 Compliance, inspection and enforcement 12 88 505
2019 Security 15 85 150
2019 Administration and operations 11 89 155
2019 Human resources 19 81 50
2019 Financial management 0 100 25
2019 None of the above 9 91 125

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 45 55 25
2024 Intelligence analysts 14 86 40
2024 Federal regulators 36 64 20
2024 Compliance, inspection and enforcement 28 72 415
2024 Communications or public affairs 33 67 15
2024 Security 32 68 115
2024 Science and technology 31 69 15
2024 Administration and operations 27 73 150
2024 Human resources 27 73 40
2024 Financial management 53 47 10
2024 Information technology 26 74 35
2024 Policy 32 68 55
2024 Project management 18 82 30
2024 Other services to the public 33 67 55
2024 None of the above 35 65 130
2022 Client contact centre 56 44 20
2022 Federal regulators 38 62 20
2022 Compliance, inspection and enforcement 32 68 500
2022 Communications or public affairs 21 79 15
2022 Security 33 67 155
2022 Science and technology 11 89 15
2022 Legal services 49 51 15
2022 Administration and operations 34 66 130
2022 Human resources 33 67 55
2022 Financial management 38 62 25
2022 Information technology 24 76 35
2022 Policy 30 70 45
2022 Project management 23 77 40
2022 Other services to the public 30 70 55
2022 None of the above 31 69 115
2020 Federal regulators 29 71 25
2020 Compliance, inspection and enforcement 31 69 505
2020 Security 29 71 115
2020 Science and technology 43 57 15
2020 Legal services 46 54 10
2020 Administration and operations 29 71 135
2020 Human resources 28 72 50
2020 Information technology 25 75 50
2020 Policy 32 68 35
2020 Project management 29 71 20
2020 Other services to the public 35 65 55
2020 None of the above 22 78 95
2019 Compliance, inspection and enforcement 25 75 505
2019 Security 28 72 150
2019 Science and technology 41 59 10
2019 Legal services 32 68 20
2019 Administration and operations 30 70 155
2019 Human resources 30 70 50
2019 Financial management 43 57 25
2019 Real property 34 66 15
2019 Information technology 24 76 45
2019 Policy 28 72 35
2019 Project management 30 70 25
2019 Other services to the public 32 68 45
2019 None of the above 36 64 125

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 7 93 335
2024 Security 5 95 90
2024 Science and technology 0 100 15
2024 Administration and operations 6 94 130
2024 Information management 0 100 15
2024 None of the above 7 93 115
2022 Client contact centre 7 93 20
2022 Federal regulators 0 100 15
2022 Compliance, inspection and enforcement 6 94 440
2022 Communications or public affairs 19 81 10
2022 Security 10 90 135
2022 Science and technology 5 95 15
2022 Legal services 7 93 15
2022 Administration and operations 8 92 115
2022 Human resources 6 94 50
2022 Financial management 3 97 25
2022 Information technology 3 97 35
2022 Policy 22 78 45
2022 Project management 6 94 35
2022 Other services to the public 6 94 45
2022 None of the above 5 95 95
2020 Compliance, inspection and enforcement 7 93 440
2020 Communications or public affairs 0 100 10
2020 Security 6 94 100
2020 Administration and operations 10 90 125
2020 Human resources 13 87 40
2020 None of the above 9 91 80
2019 Federal regulators 0 100 15
2019 Compliance, inspection and enforcement 9 91 440
2019 Security 13 87 130
2019 Science and technology 0 100 10
2019 Legal services 0 100 20
2019 Administration and operations 14 86 145
2019 Information technology 14 86 45
2019 None of the above 8 92 105

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 12 88 335
2024 Security 15 85 90
2024 Administration and operations 26 74 130
2024 Human resources 15 85 40
2024 Policy 19 81 50
2024 Other services to the public 20 80 45
2024 None of the above 10 90 115
2022 Client contact centre 18 82 20
2022 Federal regulators 10 90 15
2022 Compliance, inspection and enforcement 14 86 440
2022 Communications or public affairs 34 66 10
2022 Security 10 90 135
2022 Science and technology 24 76 15
2022 Legal services 11 89 15
2022 Administration and operations 19 81 115
2022 Human resources 15 85 50
2022 Financial management 8 92 25
2022 Information technology 19 81 35
2022 Policy 20 80 45
2022 Project management 10 90 35
2022 Other services to the public 14 86 45
2022 None of the above 5 95 95
2020 Compliance, inspection and enforcement 14 86 440
2020 Security 20 80 100
2020 Administration and operations 16 84 125
2020 Human resources 17 83 40
2020 Policy 28 72 25
2020 None of the above 9 91 80
2019 Compliance, inspection and enforcement 13 87 440
2019 Security 21 79 130
2019 Administration and operations 21 79 145
2019 Financial management 31 69 25
2019 Information technology 23 77 45
2019 Policy 25 75 30
2019 Project management 21 79 25
2019 Other services to the public 26 74 40
2019 None of the above 11 89 105

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 8 92 335
2024 Communications or public affairs 0 100 15
2024 Security 6 94 90
2024 Science and technology 0 100 15
2024 Administration and operations 6 94 130
2024 Financial management 0 100 10
2024 Information management 0 100 15
2024 Information technology 0 100 35
2022 Client contact centre 4 96 20
2022 Federal regulators 0 100 15
2022 Compliance, inspection and enforcement 5 95 440
2022 Communications or public affairs 19 81 10
2022 Security 7 93 135
2022 Science and technology 13 87 15
2022 Legal services 0 100 15
2022 Administration and operations 9 91 115
2022 Human resources 8 92 50
2022 Financial management 5 95 25
2022 Information technology 5 95 35
2022 Policy 8 92 45
2022 Project management 6 94 35
2022 Other services to the public 8 92 45
2022 None of the above 4 96 95
2020 Compliance, inspection and enforcement 8 92 440
2020 Communications or public affairs 0 100 10
2020 Security 11 89 100
2020 Administration and operations 7 93 125
2020 Human resources 12 88 40
2019 Compliance, inspection and enforcement 8 92 440
2019 Security 10 90 130
2019 Science and technology 0 100 10
2019 Administration and operations 12 88 145
2019 Financial management 0 100 25
2019 Policy 0 100 30
2019 None of the above 9 91 105

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 4 96 335
2024 Science and technology 0 100 15
2024 Legal services 0 100 10
2024 Administration and operations 6 94 130
2024 Financial management 0 100 10
2024 Information technology 0 100 35
2024 Other services to the public 0 100 45
2024 None of the above 5 95 115
2022 Client contact centre 13 87 20
2022 Federal regulators 0 100 15
2022 Compliance, inspection and enforcement 2 98 440
2022 Communications or public affairs 7 93 10
2022 Security 2 98 135
2022 Science and technology 13 87 15
2022 Legal services 0 100 15
2022 Administration and operations 4 96 115
2022 Human resources 2 98 50
2022 Financial management 5 95 25
2022 Information technology 5 95 35
2022 Policy 4 96 45
2022 Project management 9 91 35
2022 Other services to the public 5 95 45
2022 None of the above 3 97 95
2020 Compliance, inspection and enforcement 5 95 440
2020 Communications or public affairs 0 100 10
2020 Security 6 94 100
2020 Administration and operations 4 96 125
2020 Human resources 10 90 40
2019 Federal regulators 0 100 15
2019 Compliance, inspection and enforcement 4 96 440
2019 Security 6 94 130
2019 Administration and operations 8 92 145
2019 Financial management 0 100 25

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 18 82 30
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 4 96 335
2024 Security 7 93 90
2024 Legal services 0 100 10
2024 Administration and operations 9 91 130
2024 Information technology 16 84 35
2024 Project management 20 80 25
2024 None of the above 7 93 115
2022 Client contact centre 0 100 20
2022 Federal regulators 7 93 15
2022 Compliance, inspection and enforcement 5 95 440
2022 Communications or public affairs 0 100 10
2022 Security 7 93 135
2022 Science and technology 21 79 15
2022 Legal services 0 100 15
2022 Administration and operations 4 96 115
2022 Human resources 6 94 50
2022 Financial management 9 91 25
2022 Information technology 14 86 35
2022 Policy 10 90 45
2022 Project management 3 97 35
2022 Other services to the public 4 96 45
2022 None of the above 5 95 95
2020 Compliance, inspection and enforcement 6 94 440
2020 Security 8 92 100
2020 Administration and operations 7 93 125
2020 Human resources 18 82 40
2020 None of the above 13 87 80
2019 Compliance, inspection and enforcement 7 93 440
2019 Communications or public affairs 0 100 15
2019 Security 9 91 130
2019 Administration and operations 11 89 145
2019 Information technology 21 79 45
2019 Policy 20 80 30
2019 Project management 0 100 25

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 8 92 335
2024 Communications or public affairs 0 100 15
2024 Security 7 93 90
2024 Legal services 0 100 10
2024 Administration and operations 11 89 130
2024 Information technology 24 76 35
2022 Client contact centre 0 100 20
2022 Federal regulators 7 93 15
2022 Compliance, inspection and enforcement 8 92 440
2022 Communications or public affairs 7 93 10
2022 Security 3 97 135
2022 Science and technology 5 95 15
2022 Legal services 0 100 15
2022 Administration and operations 11 89 115
2022 Human resources 12 88 50
2022 Financial management 4 96 25
2022 Information technology 11 89 35
2022 Policy 11 89 45
2022 Project management 12 88 35
2022 Other services to the public 7 93 45
2022 None of the above 5 95 95
2020 Compliance, inspection and enforcement 5 95 440
2020 Communications or public affairs 0 100 10
2020 Administration and operations 11 89 125
2020 Human resources 15 85 40
2019 Federal regulators 0 100 15
2019 Compliance, inspection and enforcement 7 93 440
2019 Security 11 89 130
2019 Science and technology 0 100 10
2019 Legal services 0 100 20
2019 Administration and operations 15 85 145

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 20
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 3 97 335
2024 Administration and operations 6 94 130
2024 Human resources 17 83 40
2024 Policy 13 87 50
2024 None of the above 8 92 115
2022 Client contact centre 0 100 20
2022 Federal regulators 12 88 15
2022 Compliance, inspection and enforcement 4 96 440
2022 Communications or public affairs 13 87 10
2022 Security 3 97 135
2022 Science and technology 7 93 15
2022 Legal services 9 91 15
2022 Administration and operations 13 87 115
2022 Human resources 23 77 50
2022 Financial management 24 76 25
2022 Information technology 17 83 35
2022 Policy 12 88 45
2022 Project management 33 67 35
2022 Other services to the public 8 92 45
2022 None of the above 6 94 95
2020 Compliance, inspection and enforcement 5 95 440
2020 Security 8 92 100
2020 Administration and operations 9 91 125
2020 Policy 21 79 25
2019 Federal regulators 0 100 15
2019 Compliance, inspection and enforcement 4 96 440
2019 Security 5 95 130
2019 Administration and operations 9 91 145
2019 Policy 20 80 30
2019 Project management 28 72 25
2019 None of the above 7 93 105

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 11 89 335
2024 Communications or public affairs 0 100 15
2024 Security 13 87 90
2024 Legal services 0 100 10
2024 Administration and operations 9 91 130
2024 Human resources 19 81 40
2024 Information technology 21 79 35
2024 Policy 18 82 50
2024 Other services to the public 20 80 45
2024 None of the above 6 94 115
2022 Client contact centre 10 90 20
2022 Federal regulators 20 80 15
2022 Compliance, inspection and enforcement 13 87 440
2022 Communications or public affairs 30 70 10
2022 Security 12 88 135
2022 Science and technology 10 90 15
2022 Legal services 16 84 15
2022 Administration and operations 20 80 115
2022 Human resources 25 75 50
2022 Financial management 11 89 25
2022 Information technology 6 94 35
2022 Policy 16 84 45
2022 Project management 25 75 35
2022 Other services to the public 16 84 45
2022 None of the above 15 85 95
2020 Compliance, inspection and enforcement 12 88 440
2020 Security 10 90 100
2020 Administration and operations 12 88 125
2020 Human resources 17 83 40
2020 None of the above 14 86 80
2019 Federal regulators 0 100 15
2019 Compliance, inspection and enforcement 11 89 440
2019 Communications or public affairs 0 100 15
2019 Security 9 91 130
2019 Administration and operations 12 88 145
2019 Financial management 22 78 25
2019 Information technology 12 88 45
2019 Other services to the public 22 78 40
2019 None of the above 7 93 105

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 9 91 335
2024 Security 13 87 90
2024 Legal services 0 100 10
2024 Administration and operations 14 86 130
2024 Human resources 16 84 40
2024 Information management 0 100 15
2024 Information technology 19 81 35
2024 Policy 21 79 50
2024 Project management 26 74 25
2024 Other services to the public 16 84 45
2024 None of the above 10 90 115
2022 Client contact centre 0 100 20
2022 Federal regulators 13 87 15
2022 Compliance, inspection and enforcement 11 89 440
2022 Communications or public affairs 16 84 10
2022 Security 14 86 135
2022 Science and technology 0 100 15
2022 Legal services 9 91 15
2022 Administration and operations 21 79 115
2022 Human resources 23 77 50
2022 Financial management 15 85 25
2022 Information technology 11 89 35
2022 Policy 14 86 45
2022 Project management 18 82 35
2022 Other services to the public 12 88 45
2022 None of the above 11 89 95
2020 Compliance, inspection and enforcement 13 87 440
2020 Security 8 92 100
2020 Administration and operations 14 86 125
2020 Human resources 17 83 40
2020 Policy 17 83 25
2020 None of the above 15 85 80
2019 Compliance, inspection and enforcement 9 91 440
2019 Security 9 91 130
2019 Administration and operations 9 91 145
2019 Information technology 19 81 45
2019 Other services to the public 23 77 40
2019 None of the above 12 88 105

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 42 58 20
2024 Intelligence analysts 47 53 30
2024 Federal regulators 45 55 15
2024 Compliance, inspection and enforcement 40 60 335
2024 Communications or public affairs 39 61 15
2024 Security 33 67 90
2024 Administration and operations 33 67 130
2024 Human resources 43 57 40
2024 Information technology 27 73 35
2024 Policy 41 59 50
2024 Project management 29 71 25
2024 Other services to the public 38 62 45
2024 None of the above 31 69 115
2022 Client contact centre 22 78 20
2022 Federal regulators 52 48 15
2022 Compliance, inspection and enforcement 41 59 440
2022 Communications or public affairs 53 47 10
2022 Security 40 60 135
2022 Science and technology 27 73 15
2022 Legal services 48 52 15
2022 Administration and operations 43 57 115
2022 Human resources 35 65 50
2022 Financial management 31 69 25
2022 Information technology 29 71 35
2022 Policy 22 78 45
2022 Project management 38 62 35
2022 Other services to the public 29 71 45
2022 None of the above 35 65 95
2020 Compliance, inspection and enforcement 41 59 440
2020 Security 40 60 100
2020 Administration and operations 29 71 125
2020 Human resources 28 72 40
2020 Policy 40 60 25
2020 None of the above 42 58 80
2019 Compliance, inspection and enforcement 41 59 440
2019 Communications or public affairs 38 62 15
2019 Security 38 62 130
2019 Legal services 32 68 20
2019 Administration and operations 27 73 145
2019 Financial management 34 66 25
2019 Information technology 39 61 45
2019 Policy 25 75 30
2019 Project management 17 83 25
2019 Other services to the public 42 58 40
2019 None of the above 35 65 105

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 10 90 335
2024 Security 7 93 90
2024 Administration and operations 6 94 130
2024 Information management 0 100 15
2024 Policy 13 87 50
2024 Other services to the public 13 87 45
2024 None of the above 9 91 115
2022 Client contact centre 0 100 20
2022 Federal regulators 5 95 15
2022 Compliance, inspection and enforcement 9 91 440
2022 Communications or public affairs 17 83 10
2022 Security 11 89 135
2022 Science and technology 13 87 15
2022 Legal services 13 87 15
2022 Administration and operations 8 92 115
2022 Human resources 9 91 50
2022 Financial management 14 86 25
2022 Information technology 9 91 35
2022 Policy 5 95 45
2022 Project management 14 86 35
2022 Other services to the public 9 91 45
2022 None of the above 11 89 95
2020 Compliance, inspection and enforcement 10 90 440
2020 Communications or public affairs 0 100 10
2020 Security 12 88 100
2020 Administration and operations 10 90 125
2020 Human resources 13 87 40
2020 Policy 17 83 25
2020 None of the above 9 91 80
2019 Compliance, inspection and enforcement 9 91 440
2019 Security 10 90 130
2019 Science and technology 0 100 10
2019 Administration and operations 11 89 145
2019 Other services to the public 18 82 40
2019 None of the above 8 92 105

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 52 48 20
2024 Intelligence analysts 61 39 30
2024 Federal regulators 66 34 15
2024 Compliance, inspection and enforcement 54 46 335
2024 Communications or public affairs 68 32 15
2024 Security 58 42 90
2024 Science and technology 34 66 15
2024 Legal services 49 51 10
2024 Administration and operations 47 53 130
2024 Human resources 66 34 40
2024 Financial management 58 42 10
2024 Information management 58 42 15
2024 Information technology 46 54 35
2024 Policy 54 46 50
2024 Project management 47 53 25
2024 Other services to the public 58 42 45
2024 None of the above 54 46 115
2022 Client contact centre 29 71 20
2022 Federal regulators 61 39 15
2022 Compliance, inspection and enforcement 54 46 440
2022 Communications or public affairs 45 55 10
2022 Security 48 52 135
2022 Science and technology 31 69 15
2022 Legal services 63 37 15
2022 Administration and operations 48 52 115
2022 Human resources 61 39 50
2022 Financial management 57 43 25
2022 Information technology 52 48 35
2022 Policy 39 61 45
2022 Project management 58 42 35
2022 Other services to the public 31 69 45
2022 None of the above 52 48 95
2020 Compliance, inspection and enforcement 58 42 440
2020 Communications or public affairs 50 50 10
2020 Security 60 40 100
2020 Administration and operations 52 48 125
2020 Human resources 41 59 40
2020 Policy 61 39 25
2020 None of the above 55 45 80
2019 Federal regulators 53 47 15
2019 Compliance, inspection and enforcement 57 43 440
2019 Communications or public affairs 44 56 15
2019 Security 49 51 130
2019 Science and technology 58 42 10
2019 Legal services 47 53 20
2019 Administration and operations 46 54 145
2019 Financial management 60 40 25
2019 Information technology 37 63 45
2019 Policy 53 47 30
2019 Project management 37 63 25
2019 Other services to the public 61 39 40
2019 None of the above 60 40 105

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 20
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 2 98 335
2024 Communications or public affairs 0 100 15
2024 Science and technology 0 100 15
2024 Legal services 0 100 10
2024 Human resources 0 100 40
2024 Financial management 0 100 10
2024 Information management 0 100 15
2024 Policy 0 100 50
2024 None of the above 5 95 115
2022 Client contact centre 0 100 20
2022 Federal regulators 0 100 15
2022 Compliance, inspection and enforcement 1 99 440
2022 Communications or public affairs 0 100 10
2022 Security 0 100 135
2022 Science and technology 0 100 15
2022 Legal services 0 100 15
2022 Administration and operations 1 99 115
2022 Human resources 2 98 50
2022 Financial management 7 93 25
2022 Information technology 3 97 35
2022 Policy 0 100 45
2022 Project management 0 100 35
2022 Other services to the public 0 100 45
2022 None of the above 2 98 95
2020 Compliance, inspection and enforcement 1 99 440
2020 Communications or public affairs 0 100 10
2020 Policy 0 100 25
2019 Federal regulators 0 100 15
2019 Compliance, inspection and enforcement 2 98 440
2019 Communications or public affairs 0 100 15
2019 Science and technology 0 100 10
2019 Legal services 0 100 20
2019 Financial management 0 100 25
2019 Project management 0 100 25
2019 Other services to the public 0 100 40

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 43 57 20
2024 Intelligence analysts 55 45 30
2024 Federal regulators 69 31 15
2024 Compliance, inspection and enforcement 74 26 335
2024 Communications or public affairs 70 30 15
2024 Security 64 36 90
2024 Science and technology 67 33 15
2024 Legal services 53 47 10
2024 Administration and operations 55 45 130
2024 Human resources 63 37 40
2024 Financial management 75 25 10
2024 Information management 44 56 15
2024 Information technology 49 51 35
2024 Policy 68 32 50
2024 Project management 59 41 25
2024 Other services to the public 59 41 45
2024 None of the above 53 47 115
2022 Client contact centre 77 23 20
2022 Federal regulators 67 33 15
2022 Compliance, inspection and enforcement 70 30 440
2022 Communications or public affairs 59 41 10
2022 Security 58 42 135
2022 Science and technology 59 41 15
2022 Legal services 56 44 15
2022 Administration and operations 62 38 115
2022 Human resources 67 33 50
2022 Financial management 55 45 25
2022 Information technology 61 39 35
2022 Policy 56 44 45
2022 Project management 66 34 35
2022 Other services to the public 54 46 45
2022 None of the above 64 36 95
2020 Compliance, inspection and enforcement 69 31 440
2020 Security 62 38 100
2020 Administration and operations 63 37 125
2020 Human resources 35 65 40
2020 Policy 72 28 25
2020 None of the above 60 40 80
2019 Federal regulators 57 43 15
2019 Compliance, inspection and enforcement 69 31 440
2019 Communications or public affairs 52 48 15
2019 Security 56 44 130
2019 Legal services 74 26 20
2019 Administration and operations 55 45 145
2019 Financial management 72 28 25
2019 Information technology 58 42 45
2019 Policy 57 43 30
2019 Project management 65 35 25
2019 Other services to the public 68 32 40
2019 None of the above 66 34 105

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 30
2024 Compliance, inspection and enforcement 5 95 335
2024 Communications or public affairs 0 100 15
2024 Science and technology 0 100 15
2024 Administration and operations 5 95 130
2024 Financial management 0 100 10
2024 Information management 0 100 15
2024 None of the above 4 96 115

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 12 88 335
2024 Security 11 89 90
2024 Science and technology 0 100 15
2024 Administration and operations 19 81 130
2024 Financial management 0 100 10
2024 Information technology 16 84 35
2024 Policy 13 87 50
2024 Other services to the public 10 90 45
2024 None of the above 16 84 115
2022 Client contact centre 4 96 20
2022 Federal regulators 5 95 15
2022 Compliance, inspection and enforcement 16 84 440
2022 Communications or public affairs 0 100 10
2022 Security 27 73 135
2022 Science and technology 0 100 15
2022 Legal services 9 91 15
2022 Administration and operations 17 83 115
2022 Human resources 10 90 50
2022 Financial management 0 100 25
2022 Information technology 19 81 35
2022 Policy 8 92 45
2022 Project management 24 76 35
2022 Other services to the public 24 76 45
2022 None of the above 18 82 95
2020 Compliance, inspection and enforcement 12 88 440
2020 Security 9 91 100
2020 Administration and operations 13 87 125
2020 Human resources 18 82 40
2020 None of the above 13 87 80
2019 Compliance, inspection and enforcement 12 88 440
2019 Security 14 86 130
2019 Administration and operations 16 84 145
2019 Information technology 13 87 45
2019 Policy 24 76 30
2019 Project management 21 79 25
2019 Other services to the public 14 86 40
2019 None of the above 19 81 105

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 14 13 7 14 31 10 44 34 175
2024 Intelligence analysts 9 9 15 9 17 28 13 30 44 290
2024 Compliance, inspection and enforcement 7 12 14 14 29 20 5 24 57 1635
2024 Security 8 12 16 14 21 23 5 28 49 490
2024 Science and technology 13 8 16 6 10 31 16 39 30 120
2024 Legal services 12 15 13 10 13 24 11 43 36 75
2024 Administration and operations 14 12 15 7 15 28 9 41 35 900
2024 Human resources 13 17 14 7 7 33 9 52 25 525
2024 Financial management 10 9 16 4 5 43 12 44 20 190
2024 Real property 16 6 16 8 15 31 8 35 38 70
2024 Material management 23 27 11 4 0 32 3 78 5 30
2024 Information management 6 11 17 11 7 35 14 32 35 105
2024 Information technology 18 11 13 6 5 35 12 55 21 395
2024 Internal audit 12 8 17 2 3 50 8 46 14 30
2024 Evaluation 15 7 15 11 9 27 17 39 35 30
2024 Data sciences 23 11 10 7 7 28 14 59 24 85
2024 Policy 4 11 13 9 20 38 6 25 51 305
2024 Project management 7 13 16 9 12 34 10 35 36 220
2024 Other services to the public 5 13 11 10 24 31 6 29 55 220
2024 None of the above 7 11 16 11 28 20 8 24 54 480
2022 Client contact centre 10 19 13 10 11 27 10 47 33 155
2022 Federal regulators 14 12 20 11 14 21 8 36 36 90
2022 Compliance, inspection and enforcement 7 12 17 13 27 21 4 24 53 1950
2022 Access to information and privacy 15 17 8 0 12 38 10 61 23 55
2022 Security 9 11 16 11 25 22 6 28 50 630
2022 Science and technology 13 11 14 6 8 39 9 46 28 145
2022 Legal services 11 8 13 11 21 31 5 29 50 95
2022 Administration and operations 12 15 15 9 11 31 7 43 33 930
2022 Human resources 12 14 13 8 7 36 9 49 27 550
2022 Financial management 17 13 12 1 7 39 12 60 16 250
2022 Real property 18 13 13 9 3 34 10 55 22 85
2022 Material management 19 22 12 2 10 10 24 64 17 30
2022 Information management 17 20 18 4 5 29 6 58 14 110
2022 Information technology 17 13 15 3 3 36 13 59 13 395
2022 Internal audit 12 13 8 16 0 44 7 51 33 30
2022 Data sciences 19 11 10 4 2 39 16 65 14 80
2022 Policy 8 13 15 9 11 33 11 38 35 310
2022 Project management 10 9 19 8 14 31 9 32 36 275
2022 Other services to the public 10 12 19 7 26 20 6 30 45 220
2022 None of the above 7 9 10 13 26 28 7 24 60 515
2020 Client contact centre 18 22 19 6 7 20 7 55 19 145
2020 Federal regulators 18 8 12 23 23 13 2 31 54 100
2020 Compliance, inspection and enforcement 9 17 19 15 21 16 3 32 44 2245
2020 Communications or public affairs 20 17 13 7 3 31 8 61 17 105
2020 Access to information and privacy 22 23 13 6 5 23 7 64 16 55
2020 Security 13 18 19 12 17 15 5 39 36 630
2020 Science and technology 18 16 19 6 7 24 11 52 19 170
2020 Legal services 17 19 21 9 10 18 6 47 25 95
2020 Administration and operations 16 19 19 9 9 21 6 48 25 1075
2020 Human resources 20 18 16 9 6 23 8 56 21 575
2020 Financial management 23 17 16 3 5 26 11 62 12 275
2020 Procurement 13 17 21 0 0 32 18 58 0 45
2020 Real property 18 18 21 12 7 21 3 47 25 85
2020 Material management 24 25 22 10 6 9 4 57 18 35
2020 Information management 19 20 17 14 8 18 4 51 27 95
2020 Information technology 24 14 19 4 4 27 8 58 13 515
2020 Internal audit 21 20 5 9 0 33 11 73 17 35
2020 Evaluation 5 18 9 0 0 60 9 73 0 20
2020 Data sciences 23 13 13 4 4 37 6 63 15 65
2020 Policy 10 14 19 10 6 30 9 41 28 345
2020 Project management 16 14 22 9 5 23 11 46 21 265
2020 Other services to the public 13 18 20 13 14 14 8 39 34 230
2020 None of the above 12 17 19 12 15 20 5 39 36 620
2019 Client contact centre 14 23 22 6 9 18 8 50 20 145
2019 Federal regulators 14 21 26 7 19 5 8 40 30 80
2019 Compliance, inspection and enforcement 8 15 20 15 23 15 3 28 47 2060
2019 Communications or public affairs 16 13 14 7 11 27 11 47 30 90
2019 Access to information and privacy 14 32 5 7 8 22 12 70 22 60
2019 Security 11 19 21 12 17 16 5 38 36 755
2019 Science and technology 21 10 21 6 3 30 10 51 15 120
2019 Legal services 9 15 21 16 20 17 3 30 44 75
2019 Administration and operations 15 17 21 10 11 19 7 44 28 975
2019 Human resources 19 18 18 8 8 20 9 52 23 485
2019 Financial management 14 19 21 4 6 25 12 52 16 230
2019 Procurement 12 12 40 5 6 23 2 32 15 50
2019 Real property 11 17 23 13 7 25 3 39 28 85
2019 Material management 17 22 33 9 2 14 3 47 13 35
2019 Information management 14 7 19 10 17 29 4 32 40 80
2019 Information technology 20 17 20 6 5 24 8 54 16 415
2019 Internal audit 14 21 12 11 7 31 2 54 28 30
2019 Data sciences 12 12 14 10 4 28 20 46 27 55
2019 Policy 11 10 28 11 8 26 7 30 28 245
2019 Project management 11 14 24 10 9 21 10 37 28 185
2019 Other services to the public 10 15 22 10 18 20 4 34 37 225
2019 None of the above 10 15 19 13 21 15 7 32 44 590

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 24 13 11 13 14 2 55 29 175
2024 Intelligence analysts 18 23 14 14 13 14 3 49 33 290
2024 Federal regulators 10 23 11 19 22 14 2 38 49 55
2024 Compliance, inspection and enforcement 11 21 17 16 25 8 1 35 46 1635
2024 Communications or public affairs 14 19 16 12 16 23 1 42 37 65
2024 Access to information and privacy 32 26 11 5 4 12 10 74 12 40
2024 Security 13 21 18 15 21 11 1 39 40 495
2024 Science and technology 25 21 23 10 6 12 3 53 19 120
2024 Legal services 13 26 18 22 11 10 1 43 37 75
2024 Administration and operations 24 23 18 10 12 11 2 55 25 900
2024 Human resources 22 31 16 9 4 15 3 64 16 525
2024 Financial management 22 30 15 4 3 24 1 70 10 190
2024 Procurement 17 31 24 6 6 17 0 57 14 45
2024 Real property 24 19 19 9 11 17 1 52 25 70
2024 Material management 47 30 15 4 0 4 0 80 4 30
2024 Information management 21 18 19 12 7 21 1 51 24 105
2024 Information technology 29 24 13 7 6 19 3 67 16 400
2024 Internal audit 43 17 23 7 6 4 0 62 13 30
2024 Evaluation 18 9 19 10 17 12 15 37 37 30
2024 Data sciences 33 22 15 8 7 12 3 65 18 85
2024 Policy 10 22 20 14 18 15 1 38 38 305
2024 Project management 13 30 19 13 10 13 1 51 27 220
2024 Other services to the public 12 25 15 10 22 15 1 44 38 220
2024 None of the above 13 19 19 13 23 12 2 37 41 480
2022 Client contact centre 22 33 18 8 8 7 4 62 17 160
2022 Federal regulators 17 28 21 16 12 5 1 48 30 90
2022 Compliance, inspection and enforcement 12 23 19 15 23 8 1 38 42 1950
2022 Communications or public affairs 15 34 18 8 8 16 0 59 19 105
2022 Access to information and privacy 25 40 8 4 6 17 0 79 12 55
2022 Security 14 23 19 13 21 8 1 41 38 630
2022 Science and technology 29 27 15 9 6 13 2 65 17 145
2022 Legal services 13 30 17 15 16 8 0 47 34 95
2022 Administration and operations 23 31 15 9 8 12 2 62 20 930
2022 Human resources 25 30 15 8 5 15 2 66 16 550
2022 Financial management 30 28 14 3 4 18 2 73 9 250
2022 Procurement 27 34 16 10 5 9 0 66 17 50
2022 Real property 32 22 15 11 1 18 1 66 14 85
2022 Material management 39 27 3 10 3 8 9 80 16 30
2022 Information management 27 37 16 3 4 13 0 74 8 110
2022 Information technology 33 28 14 4 2 14 4 75 8 395
2022 Internal audit 32 45 16 0 0 4 2 83 0 30
2022 Evaluation 38 23 5 9 3 22 0 77 16 30
2022 Data sciences 32 31 10 5 1 18 3 80 8 80
2022 Policy 20 28 17 8 9 17 1 58 21 310
2022 Project management 18 23 23 10 11 14 1 49 25 275
2022 Other services to the public 16 24 16 12 20 9 2 46 37 220
2022 None of the above 11 20 17 14 23 12 4 37 43 515
2020 Client contact centre 26 34 17 7 5 11 1 67 14 145
2020 Federal regulators 18 21 17 18 20 5 1 41 41 100
2020 Compliance, inspection and enforcement 15 26 20 16 16 5 0 44 35 2250
2020 Communications or public affairs 30 22 21 8 4 12 2 61 15 105
2020 Access to information and privacy 44 25 10 8 0 9 4 79 9 55
2020 Security 21 24 23 12 14 5 1 48 28 630
2020 Science and technology 35 33 12 9 2 7 2 75 12 170
2020 Legal services 22 31 24 11 7 5 0 56 19 95
2020 Administration and operations 26 29 20 8 7 8 1 61 17 1075
2020 Human resources 35 30 16 7 3 7 1 71 12 575
2020 Financial management 35 25 17 4 3 16 1 71 9 275
2020 Procurement 30 35 17 2 0 16 0 78 2 45
2020 Real property 20 27 26 12 3 11 0 53 17 85
2020 Material management 32 31 25 0 6 6 0 68 6 35
2020 Information management 35 24 21 7 8 4 0 62 16 90
2020 Information technology 35 26 17 5 4 12 1 70 10 515
2020 Internal audit 42 30 5 13 0 10 0 80 14 35
2020 Evaluation 36 31 0 9 0 24 0 89 11 20
2020 Data sciences 39 24 16 5 5 12 0 71 12 65
2020 Policy 22 26 23 11 5 10 2 55 19 340
2020 Project management 30 28 22 7 3 10 0 65 11 265
2020 Other services to the public 21 24 23 15 9 6 3 48 26 230
2020 None of the above 23 24 20 10 15 8 1 51 27 615
2019 Client contact centre 23 34 20 6 7 8 1 63 15 145
2019 Federal regulators 19 30 23 9 15 3 0 51 25 80
2019 Compliance, inspection and enforcement 15 27 21 15 18 5 0 44 34 2060
2019 Communications or public affairs 26 31 17 6 12 7 2 63 19 90
2019 Access to information and privacy 33 21 17 8 5 13 3 64 15 60
2019 Security 21 27 20 12 13 6 1 52 27 755
2019 Science and technology 34 25 18 6 2 13 2 69 10 120
2019 Legal services 15 27 20 19 16 1 1 44 36 75
2019 Administration and operations 26 28 19 10 8 9 1 60 19 975
2019 Human resources 31 31 16 6 8 7 2 68 15 480
2019 Financial management 26 34 20 5 2 9 3 68 9 230
2019 Procurement 27 35 26 5 2 4 0 64 8 50
2019 Real property 24 28 23 11 5 9 0 57 18 85
2019 Material management 30 30 25 7 0 8 0 65 7 35
2019 Information management 29 15 24 12 8 10 1 50 23 80
2019 Information technology 36 25 19 8 3 8 0 68 12 415
2019 Internal audit 44 31 8 10 0 7 0 81 10 30
2019 Data sciences 27 32 14 9 4 14 0 69 14 55
2019 Policy 20 25 25 9 8 11 2 51 20 245
2019 Project management 23 30 21 8 8 10 0 59 18 185
2019 Other services to the public 16 23 24 13 13 10 0 44 30 225
2019 None of the above 17 25 21 12 16 7 2 46 31 590

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 15 85 175
2024 Intelligence analysts 14 86 290
2024 Federal regulators 26 74 55
2024 Compliance, inspection and enforcement 23 77 1635
2024 Communications or public affairs 11 89 65
2024 Security 19 81 495
2024 Science and technology 8 92 120
2024 Legal services 8 92 75
2024 Administration and operations 13 87 895
2024 Human resources 7 93 525
2024 Financial management 7 93 190
2024 Procurement 0 100 45
2024 Real property 7 93 70
2024 Material management 0 100 30
2024 Information management 10 90 105
2024 Information technology 6 94 400
2024 Policy 16 84 305
2024 Project management 15 85 220
2024 Other services to the public 18 82 220
2024 None of the above 23 77 475
2022 Client contact centre 12 88 155
2022 Federal regulators 15 85 90
2022 Compliance, inspection and enforcement 22 78 1950
2022 Communications or public affairs 11 89 105
2022 Security 18 82 630
2022 Science and technology 8 92 145
2022 Legal services 14 86 95
2022 Administration and operations 11 89 930
2022 Human resources 6 94 550
2022 Financial management 5 95 250
2022 Information technology 5 95 395
2022 Data sciences 8 92 80
2022 Policy 10 90 310
2022 Project management 14 86 275
2022 Other services to the public 19 81 220
2022 None of the above 18 82 515
2020 Client contact centre 13 87 145
2020 Federal regulators 20 80 100
2020 Compliance, inspection and enforcement 16 84 2250
2020 Communications or public affairs 6 94 105
2020 Security 13 87 630
2020 Science and technology 6 94 170
2020 Administration and operations 9 91 1075
2020 Human resources 4 96 570
2020 Financial management 4 96 275
2020 Real property 9 91 85
2020 Material management 17 83 35
2020 Information management 11 89 95
2020 Information technology 7 93 515
2020 Evaluation 0 100 20
2020 Policy 8 92 340
2020 Project management 5 95 265
2020 Other services to the public 14 86 230
2020 None of the above 11 89 615
2019 Client contact centre 8 92 145
2019 Federal regulators 11 89 80
2019 Compliance, inspection and enforcement 16 84 2055
2019 Communications or public affairs 5 95 90
2019 Security 12 88 755
2019 Science and technology 4 96 120
2019 Legal services 16 84 75
2019 Administration and operations 10 90 975
2019 Human resources 7 93 480
2019 Financial management 7 93 230
2019 Real property 14 86 85
2019 Information management 12 88 80
2019 Information technology 8 92 415
2019 Policy 7 93 245
2019 Project management 10 90 185
2019 Other services to the public 13 87 225
2019 None of the above 14 86 590

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 62 38 20
2024 Intelligence analysts 29 71 45
2024 Federal regulators 48 52 15
2024 Compliance, inspection and enforcement 33 67 355
2024 Security 22 78 85
2024 Administration and operations 33 67 105
2024 Information technology 25 75 25
2024 Policy 35 65 50
2024 Project management 48 52 35
2024 Other services to the public 24 76 40
2024 None of the above 41 59 105
2022 Client contact centre 40 60 15
2022 Federal regulators 38 62 10
2022 Compliance, inspection and enforcement 34 66 405
2022 Communications or public affairs 16 84 10
2022 Security 27 73 115
2022 Science and technology 36 64 15
2022 Legal services 22 78 10
2022 Administration and operations 26 74 95
2022 Human resources 38 62 35
2022 Financial management 7 93 15
2022 Information technology 36 64 20
2022 Policy 32 68 30
2022 Project management 37 63 35
2022 Other services to the public 40 60 40
2022 None of the above 35 65 85
2020 Client contact centre 36 64 20
2020 Federal regulators 27 73 20
2020 Compliance, inspection and enforcement 37 63 355
2020 Security 49 51 80
2020 Administration and operations 45 55 90
2020 Human resources 50 50 25
2020 Information technology 15 85 40
2020 Policy 34 66 30
2020 Project management 48 52 10
2020 Other services to the public 28 72 35
2020 None of the above 37 63 65
2019 Compliance, inspection and enforcement 36 64 330
2019 Security 38 62 85
2019 Administration and operations 48 52 95
2019 Human resources 50 50 30
2019 Information technology 24 76 30
2019 Policy 36 64 15
2019 Project management 36 64 15
2019 Other services to the public 30 70 30
2019 None of the above 36 64 80

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 70 30 20
2024 Intelligence analysts 90 10 45
2024 Federal regulators 83 17 15
2024 Compliance, inspection and enforcement 86 14 355
2024 Security 80 20 85
2024 Science and technology 91 9 10
2024 Administration and operations 76 24 105
2024 Human resources 83 17 35
2024 Financial management 58 42 15
2024 Information management 94 6 10
2024 Information technology 68 32 25
2024 Policy 83 17 50
2024 Project management 77 23 35
2024 Other services to the public 77 23 40
2024 None of the above 78 22 105
2022 Client contact centre 70 30 15
2022 Federal regulators 72 28 10
2022 Compliance, inspection and enforcement 77 23 405
2022 Communications or public affairs 90 10 10
2022 Security 82 18 115
2022 Science and technology 55 45 15
2022 Legal services 89 11 10
2022 Administration and operations 71 29 95
2022 Human resources 89 11 35
2022 Financial management 100 0 15
2022 Information technology 63 37 20
2022 Policy 77 23 30
2022 Project management 77 23 35
2022 Other services to the public 79 21 40
2022 None of the above 75 25 85
2020 Compliance, inspection and enforcement 81 19 355
2020 Security 80 20 80
2020 Administration and operations 87 13 90
2020 Human resources 77 23 25
2020 Information technology 69 31 40
2020 Policy 66 34 30
2020 Other services to the public 79 21 35
2020 None of the above 76 24 65
2019 Compliance, inspection and enforcement 80 20 330
2019 Security 69 31 85
2019 Administration and operations 81 19 95
2019 Human resources 75 25 30
2019 Information technology 54 46 30
2019 Project management 52 48 15
2019 Other services to the public 83 17 30
2019 None of the above 75 25 80

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 45
2024 Compliance, inspection and enforcement 3 97 355
2024 Information management 0 100 10
2024 Policy 0 100 50
2024 Other services to the public 0 100 40
2022 Client contact centre 2 98 15
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 4 96 405
2022 Communications or public affairs 0 100 10
2022 Security 3 97 115
2022 Science and technology 13 87 15
2022 Legal services 0 100 10
2022 Administration and operations 4 96 95
2022 Human resources 10 90 35
2022 Financial management 0 100 15
2022 Information technology 10 90 20
2022 Policy 0 100 30
2022 Project management 8 92 35
2022 Other services to the public 2 98 40
2022 None of the above 3 97 85
2020 Compliance, inspection and enforcement 3 97 355
2020 Science and technology 0 100 10
2020 Administration and operations 8 92 90
2020 Financial management 0 100 10
2020 Information management 0 100 10
2020 Information technology 0 100 40
2020 None of the above 0 100 65
2019 Client contact centre 0 100 10
2019 Compliance, inspection and enforcement 3 97 330
2019 Legal services 0 100 10
2019 Administration and operations 5 95 95
2019 Financial management 0 100 15
2019 Real property 0 100 10
2019 None of the above 6 94 80

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 45
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 5 95 355
2024 Science and technology 0 100 10
2024 Administration and operations 0 100 105
2024 Human resources 0 100 35
2024 Financial management 0 100 15
2024 Information management 0 100 10
2024 Information technology 0 100 25
2024 Policy 0 100 50
2024 Project management 0 100 35
2024 Other services to the public 0 100 40
2022 Client contact centre 0 100 15
2022 Federal regulators 7 93 10
2022 Compliance, inspection and enforcement 6 94 405
2022 Communications or public affairs 0 100 10
2022 Security 9 91 115
2022 Science and technology 0 100 15
2022 Legal services 0 100 10
2022 Administration and operations 2 98 95
2022 Human resources 0 100 35
2022 Financial management 0 100 15
2022 Information technology 0 100 20
2022 Policy 0 100 30
2022 Project management 0 100 35
2022 Other services to the public 4 96 40
2022 None of the above 7 93 85
2020 Client contact centre 0 100 20
2020 Compliance, inspection and enforcement 4 96 355
2020 Science and technology 0 100 10
2020 Financial management 0 100 10
2020 Information management 0 100 10
2020 Information technology 0 100 40
2019 Client contact centre 0 100 10
2019 Compliance, inspection and enforcement 5 95 330
2019 Security 6 94 85
2019 Legal services 0 100 10
2019 Human resources 0 100 30
2019 Financial management 0 100 15
2019 Real property 0 100 10
2019 Information technology 0 100 30
2019 Policy 0 100 15
2019 Project management 0 100 15
2019 Other services to the public 0 100 30

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 8 92 355
2024 Security 5 95 85
2024 Administration and operations 4 96 105
2024 Financial management 0 100 15
2024 Information technology 0 100 25
2024 None of the above 5 95 105
2022 Client contact centre 7 93 15
2022 Federal regulators 23 77 10
2022 Compliance, inspection and enforcement 9 91 405
2022 Communications or public affairs 10 90 10
2022 Security 4 96 115
2022 Science and technology 16 84 15
2022 Legal services 15 85 10
2022 Administration and operations 8 92 95
2022 Human resources 6 94 35
2022 Financial management 0 100 15
2022 Information technology 0 100 20
2022 Policy 16 84 30
2022 Project management 8 92 35
2022 Other services to the public 5 95 40
2022 None of the above 6 94 85
2020 Client contact centre 0 100 20
2020 Compliance, inspection and enforcement 5 95 355
2020 Science and technology 0 100 10
2020 Administration and operations 5 95 90
2020 Human resources 0 100 25
2020 None of the above 9 91 65
2019 Client contact centre 0 100 10
2019 Compliance, inspection and enforcement 5 95 330
2019 Security 7 93 85
2019 Administration and operations 5 95 95
2019 Human resources 0 100 30
2019 Financial management 0 100 15
2019 Real property 0 100 10
2019 Information technology 15 85 30
2019 None of the above 9 91 80

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 30 70 20
2024 Compliance, inspection and enforcement 21 79 355
2024 Security 20 80 85
2024 Science and technology 0 100 10
2024 Administration and operations 5 95 105
2024 Information management 0 100 10
2024 Information technology 0 100 25
2024 Other services to the public 19 81 40
2024 None of the above 17 83 105
2022 Client contact centre 13 87 15
2022 Federal regulators 48 52 10
2022 Compliance, inspection and enforcement 20 80 405
2022 Communications or public affairs 26 74 10
2022 Security 17 83 115
2022 Science and technology 8 92 15
2022 Legal services 0 100 10
2022 Administration and operations 11 89 95
2022 Human resources 3 97 35
2022 Financial management 0 100 15
2022 Information technology 0 100 20
2022 Policy 4 96 30
2022 Project management 3 97 35
2022 Other services to the public 24 76 40
2022 None of the above 23 77 85
2020 Compliance, inspection and enforcement 17 83 355
2020 Security 20 80 80
2020 Science and technology 0 100 10
2020 Administration and operations 9 91 90
2020 Financial management 0 100 10
2020 Information management 0 100 10
2020 Project management 0 100 10
2020 Other services to the public 19 81 35
2020 None of the above 14 86 65
2019 Compliance, inspection and enforcement 17 83 330
2019 Security 27 73 85
2019 Administration and operations 12 88 95
2019 Human resources 0 100 30
2019 Financial management 0 100 15
2019 Information technology 0 100 30
2019 Policy 0 100 15
2019 Project management 0 100 15
2019 Other services to the public 23 77 30
2019 None of the above 14 86 80

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 20
2024 Intelligence analysts 0 100 45
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 8 92 355
2024 Security 6 94 85
2024 Science and technology 0 100 10
2024 Administration and operations 11 89 105
2024 Human resources 20 80 35
2024 Information management 0 100 10
2024 Information technology 21 79 25
2024 Policy 11 89 50
2024 None of the above 16 84 105
2022 Client contact centre 4 96 15
2022 Federal regulators 19 81 10
2022 Compliance, inspection and enforcement 11 89 405
2022 Communications or public affairs 8 92 10
2022 Security 11 89 115
2022 Science and technology 8 92 15
2022 Legal services 20 80 10
2022 Administration and operations 17 83 95
2022 Human resources 10 90 35
2022 Financial management 0 100 15
2022 Information technology 24 76 20
2022 Policy 12 88 30
2022 Project management 14 86 35
2022 Other services to the public 11 89 40
2022 None of the above 14 86 85
2020 Compliance, inspection and enforcement 8 92 355
2020 Administration and operations 5 95 90
2020 Human resources 22 78 25
2020 Financial management 0 100 10
2020 Information management 0 100 10
2020 Information technology 19 81 40
2020 None of the above 14 86 65
2019 Client contact centre 0 100 10
2019 Compliance, inspection and enforcement 8 92 330
2019 Security 6 94 85
2019 Information technology 23 77 30
2019 Policy 0 100 15
2019 None of the above 8 92 80

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 33 67 20
2024 Intelligence analysts 28 72 45
2024 Federal regulators 32 68 15
2024 Compliance, inspection and enforcement 34 66 355
2024 Security 41 59 85
2024 Administration and operations 31 69 100
2024 Human resources 35 65 35
2024 Financial management 45 55 10
2024 Information technology 33 67 25
2024 Policy 25 75 50
2024 Project management 25 75 35
2024 Other services to the public 31 69 40
2024 None of the above 43 57 100
2022 Client contact centre 21 79 15
2022 Federal regulators 70 30 10
2022 Compliance, inspection and enforcement 29 71 410
2022 Communications or public affairs 44 56 10
2022 Security 26 74 115
2022 Science and technology 28 72 15
2022 Legal services 20 80 10
2022 Administration and operations 24 76 95
2022 Human resources 36 64 35
2022 Financial management 45 55 15
2022 Information technology 33 67 20
2022 Policy 30 70 30
2022 Project management 23 77 35
2022 Other services to the public 31 69 40
2022 None of the above 30 70 80
2020 Client contact centre 25 75 20
2020 Federal regulators 24 76 20
2020 Compliance, inspection and enforcement 27 73 355
2020 Security 30 70 80
2020 Administration and operations 27 73 90
2020 Human resources 24 76 25
2020 Information management 45 55 10
2020 Information technology 46 54 40
2020 Policy 28 72 30
2020 Project management 43 57 10
2020 Other services to the public 28 72 35
2020 None of the above 24 76 65
2019 Compliance, inspection and enforcement 21 79 325
2019 Security 26 74 85
2019 Administration and operations 25 75 95
2019 Human resources 24 76 30
2019 Financial management 42 58 15
2019 Information technology 45 55 30
2019 Project management 32 68 15
2019 None of the above 21 79 75

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 16 84 45
2024 Compliance, inspection and enforcement 21 79 355
2024 Security 30 70 85
2024 Science and technology 50 50 10
2024 Administration and operations 20 80 100
2024 Human resources 25 75 35
2024 Information technology 29 71 25
2024 Policy 15 85 50
2024 None of the above 21 79 100
2022 Client contact centre 10 90 15
2022 Federal regulators 5 95 10
2022 Compliance, inspection and enforcement 21 79 410
2022 Communications or public affairs 14 86 10
2022 Security 17 83 115
2022 Science and technology 34 66 15
2022 Legal services 0 100 10
2022 Administration and operations 14 86 95
2022 Human resources 22 78 35
2022 Financial management 14 86 15
2022 Information technology 14 86 20
2022 Policy 17 83 30
2022 Project management 21 79 35
2022 Other services to the public 15 85 40
2022 None of the above 15 85 80
2020 Compliance, inspection and enforcement 19 81 355
2020 Security 19 81 80
2020 Administration and operations 16 84 90
2020 Policy 23 77 30
2020 None of the above 13 87 65
2019 Compliance, inspection and enforcement 17 83 325
2019 Security 22 78 85
2019 Administration and operations 21 79 95
2019 Financial management 47 53 15
2019 Information technology 26 74 30
2019 None of the above 18 82 75

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 31 69 20
2024 Intelligence analysts 15 85 45
2024 Compliance, inspection and enforcement 24 76 355
2024 Security 35 65 85
2024 Administration and operations 18 82 100
2024 Human resources 20 80 35
2024 Policy 12 88 50
2024 Other services to the public 16 84 40
2024 None of the above 23 77 100
2022 Client contact centre 27 73 15
2022 Federal regulators 24 76 10
2022 Compliance, inspection and enforcement 20 80 410
2022 Communications or public affairs 0 100 10
2022 Security 19 81 115
2022 Science and technology 30 70 15
2022 Legal services 6 94 10
2022 Administration and operations 13 87 95
2022 Human resources 18 82 35
2022 Financial management 40 60 15
2022 Information technology 21 79 20
2022 Policy 18 82 30
2022 Project management 18 82 35
2022 Other services to the public 22 78 40
2022 None of the above 17 83 80
2020 Compliance, inspection and enforcement 16 84 355
2020 Security 15 85 80
2020 Administration and operations 15 85 90
2020 Information technology 32 68 40
2020 Project management 48 52 10
2020 Other services to the public 16 84 35
2020 None of the above 10 90 65
2019 Compliance, inspection and enforcement 15 85 325
2019 Security 17 83 85
2019 Administration and operations 20 80 95
2019 Information technology 33 67 30
2019 Policy 0 100 15
2019 Project management 39 61 15
2019 None of the above 8 92 75

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 10 90 355
2024 Security 6 94 85
2024 Administration and operations 12 88 100
2024 Financial management 0 100 10
2024 None of the above 11 89 100
2022 Client contact centre 19 81 15
2022 Federal regulators 5 95 10
2022 Compliance, inspection and enforcement 11 89 410
2022 Communications or public affairs 22 78 10
2022 Security 8 92 115
2022 Science and technology 12 88 15
2022 Legal services 0 100 10
2022 Administration and operations 3 97 95
2022 Human resources 5 95 35
2022 Financial management 7 93 15
2022 Information technology 4 96 20
2022 Policy 16 84 30
2022 Project management 6 94 35
2022 Other services to the public 6 94 40
2022 None of the above 11 89 80
2020 Compliance, inspection and enforcement 9 91 355
2020 Security 9 91 80
2020 Science and technology 0 100 10
2020 Administration and operations 7 93 90
2019 Client contact centre 0 100 10
2019 Compliance, inspection and enforcement 6 94 325
2019 Security 7 93 85
2019 Legal services 0 100 10
2019 Policy 0 100 15
2019 None of the above 8 92 75

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 36 64 20
2024 Intelligence analysts 35 65 45
2024 Compliance, inspection and enforcement 28 72 355
2024 Security 23 77 85
2024 Administration and operations 21 79 100
2024 Human resources 27 73 35
2024 Policy 27 73 50
2024 Project management 23 77 35
2024 Other services to the public 20 80 40
2024 None of the above 26 74 100
2022 Client contact centre 17 83 15
2022 Federal regulators 11 89 10
2022 Compliance, inspection and enforcement 21 79 410
2022 Communications or public affairs 44 56 10
2022 Security 21 79 115
2022 Science and technology 26 74 15
2022 Legal services 6 94 10
2022 Administration and operations 28 72 95
2022 Human resources 26 74 35
2022 Financial management 14 86 15
2022 Information technology 19 81 20
2022 Policy 22 78 30
2022 Project management 24 76 35
2022 Other services to the public 30 70 40
2022 None of the above 31 69 80
2020 Client contact centre 42 58 20
2020 Compliance, inspection and enforcement 23 77 355
2020 Security 28 72 80
2020 Administration and operations 30 70 90
2020 Human resources 28 72 25
2020 Financial management 46 54 10
2020 Information technology 14 86 40
2020 Policy 20 80 30
2020 Other services to the public 30 70 35
2020 None of the above 23 77 65
2019 Compliance, inspection and enforcement 25 75 325
2019 Security 21 79 85
2019 Administration and operations 34 66 95
2019 Human resources 31 69 30
2019 Information technology 19 81 30
2019 Other services to the public 23 77 30
2019 None of the above 27 73 75

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 29 71 20
2024 Intelligence analysts 32 68 45
2024 Federal regulators 36 64 15
2024 Compliance, inspection and enforcement 41 59 355
2024 Security 38 62 85
2024 Administration and operations 38 62 100
2024 Human resources 39 61 35
2024 Financial management 34 66 10
2024 Information technology 37 63 25
2024 Policy 38 62 50
2024 Project management 29 71 35
2024 Other services to the public 35 65 40
2024 None of the above 31 69 100
2022 Client contact centre 17 83 15
2022 Federal regulators 37 63 10
2022 Compliance, inspection and enforcement 38 62 410
2022 Communications or public affairs 26 74 10
2022 Security 33 67 115
2022 Science and technology 7 93 15
2022 Legal services 24 76 10
2022 Administration and operations 30 70 95
2022 Human resources 28 72 35
2022 Financial management 32 68 15
2022 Information technology 35 65 20
2022 Policy 42 58 30
2022 Project management 37 63 35
2022 Other services to the public 40 60 40
2022 None of the above 43 57 80
2020 Federal regulators 35 65 20
2020 Compliance, inspection and enforcement 37 63 355
2020 Security 30 70 80
2020 Administration and operations 22 78 90
2020 Human resources 24 76 25
2020 Financial management 41 59 10
2020 Information technology 31 69 40
2020 Project management 39 61 10
2020 Other services to the public 30 70 35
2020 None of the above 33 67 65
2019 Compliance, inspection and enforcement 39 61 325
2019 Security 29 71 85
2019 Legal services 42 58 10
2019 Administration and operations 29 71 95
2019 Human resources 26 74 30
2019 Real property 49 51 10
2019 Information technology 21 79 30
2019 Policy 42 58 15
2019 Project management 35 65 15
2019 Other services to the public 33 67 30
2019 None of the above 39 61 75

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 12 88 355
2024 Security 6 94 85
2024 Administration and operations 5 95 100
2024 Human resources 0 100 35
2024 None of the above 15 85 100
2022 Client contact centre 8 92 15
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 7 93 410
2022 Communications or public affairs 9 91 10
2022 Security 11 89 115
2022 Science and technology 0 100 15
2022 Legal services 6 94 10
2022 Administration and operations 9 91 95
2022 Human resources 0 100 35
2022 Financial management 7 93 15
2022 Information technology 6 94 20
2022 Policy 7 93 30
2022 Project management 5 95 35
2022 Other services to the public 7 93 40
2022 None of the above 7 93 80
2020 Federal regulators 0 100 20
2020 Compliance, inspection and enforcement 6 94 355
2020 Security 8 92 80
2020 Science and technology 0 100 10
2020 Human resources 0 100 25
2020 Information management 0 100 10
2020 Information technology 0 100 40
2020 Project management 0 100 10
2019 Compliance, inspection and enforcement 6 94 325
2019 Security 6 94 85
2019 Legal services 0 100 10
2019 Administration and operations 4 96 95
2019 Real property 0 100 10
2019 Information technology 0 100 30

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 20
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 6 94 355
2024 Other services to the public 0 100 40
2022 Client contact centre 0 100 15
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 4 96 410
2022 Communications or public affairs 9 91 10
2022 Security 6 94 115
2022 Science and technology 0 100 15
2022 Legal services 11 89 10
2022 Administration and operations 1 99 95
2022 Human resources 0 100 35
2022 Financial management 8 92 15
2022 Information technology 5 95 20
2022 Policy 0 100 30
2022 Project management 5 95 35
2022 Other services to the public 8 92 40
2022 None of the above 4 96 80
2020 Client contact centre 0 100 20
2020 Compliance, inspection and enforcement 1 99 355
2020 Science and technology 0 100 10
2020 Human resources 0 100 25
2020 Information management 0 100 10
2020 Information technology 0 100 40
2020 Project management 0 100 10
2020 Other services to the public 0 100 35
2019 Client contact centre 0 100 10
2019 Compliance, inspection and enforcement 2 98 325
2019 Human resources 0 100 30
2019 Financial management 0 100 15
2019 Policy 0 100 15
2019 Other services to the public 0 100 30
2019 None of the above 0 100 75

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 11 89 45
2024 Compliance, inspection and enforcement 12 88 355
2024 Security 11 89 85
2024 Science and technology 0 100 10
2024 Administration and operations 5 95 100
2024 Financial management 0 100 10
2024 Policy 13 87 50
2024 Project management 17 83 35
2024 Other services to the public 12 88 40
2024 None of the above 9 91 100
2022 Client contact centre 11 89 15
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 9 91 410
2022 Communications or public affairs 0 100 10
2022 Security 7 93 115
2022 Science and technology 7 93 15
2022 Legal services 11 89 10
2022 Administration and operations 7 93 95
2022 Human resources 5 95 35
2022 Financial management 0 100 15
2022 Information technology 0 100 20
2022 Policy 3 97 30
2022 Project management 10 90 35
2022 Other services to the public 6 94 40
2022 None of the above 14 86 80
2020 Compliance, inspection and enforcement 13 87 355
2020 Security 13 87 80
2020 Science and technology 0 100 10
2020 Administration and operations 7 93 90
2020 Financial management 0 100 10
2020 Information management 0 100 10
2020 None of the above 19 81 65
2019 Compliance, inspection and enforcement 16 84 325
2019 Security 9 91 85
2019 Legal services 0 100 10
2019 Policy 0 100 15
2019 None of the above 18 82 75

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 28 72 20
2024 Intelligence analysts 28 72 45
2024 Federal regulators 42 58 15
2024 Compliance, inspection and enforcement 24 76 355
2024 Security 24 76 85
2024 Administration and operations 21 79 100
2024 Human resources 25 75 35
2024 Policy 30 70 50
2024 Project management 20 80 35
2024 Other services to the public 32 68 40
2024 None of the above 23 77 100
2022 Client contact centre 26 74 15
2022 Federal regulators 14 86 10
2022 Compliance, inspection and enforcement 27 73 410
2022 Communications or public affairs 0 100 10
2022 Security 26 74 115
2022 Science and technology 13 87 15
2022 Legal services 38 62 10
2022 Administration and operations 26 74 95
2022 Human resources 9 91 35
2022 Financial management 24 76 15
2022 Information technology 0 100 20
2022 Policy 24 76 30
2022 Project management 28 72 35
2022 Other services to the public 16 84 40
2022 None of the above 29 71 80
2020 Client contact centre 34 66 20
2020 Federal regulators 27 73 20
2020 Compliance, inspection and enforcement 29 71 355
2020 Security 29 71 80
2020 Administration and operations 20 80 90
2020 Information technology 15 85 40
2020 Policy 16 84 30
2020 Other services to the public 25 75 35
2020 None of the above 33 67 65
2019 Compliance, inspection and enforcement 30 70 325
2019 Security 21 79 85
2019 Administration and operations 15 85 95
2019 Human resources 24 76 30
2019 Project management 29 71 15
2019 Other services to the public 26 74 30
2019 None of the above 25 75 75

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 45
2024 Compliance, inspection and enforcement 3 97 355
2024 Science and technology 0 100 10
2024 Human resources 0 100 35
2024 Financial management 0 100 10
2024 Other services to the public 0 100 40
2022 Client contact centre 0 100 15
2022 Federal regulators 10 90 10
2022 Compliance, inspection and enforcement 3 97 410
2022 Communications or public affairs 17 83 10
2022 Security 7 93 115
2022 Science and technology 8 92 15
2022 Legal services 0 100 10
2022 Administration and operations 1 99 95
2022 Human resources 4 96 35
2022 Financial management 0 100 15
2022 Information technology 0 100 20
2022 Policy 6 94 30
2022 Project management 3 97 35
2022 Other services to the public 4 96 40
2022 None of the above 3 97 80
2020 Federal regulators 0 100 20
2020 Science and technology 0 100 10
2020 Human resources 0 100 25
2020 Information management 0 100 10
2020 Information technology 0 100 40
2020 Policy 0 100 30
2020 Project management 0 100 10
2020 Other services to the public 0 100 35
2019 Client contact centre 0 100 10
2019 Compliance, inspection and enforcement 2 98 325
2019 Legal services 0 100 10
2019 Human resources 0 100 30
2019 Financial management 0 100 15
2019 Real property 0 100 10
2019 Information technology 0 100 30
2019 Policy 0 100 15
2019 Project management 0 100 15

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 26 74 45
2024 Federal regulators 31 69 15
2024 Compliance, inspection and enforcement 26 74 355
2024 Security 29 71 85
2024 Administration and operations 26 74 100
2024 Human resources 24 76 35
2024 Information technology 28 72 25
2024 Policy 28 72 50
2024 Project management 37 63 35
2024 Other services to the public 25 75 40
2024 None of the above 27 73 100
2022 Client contact centre 21 79 15
2022 Federal regulators 18 82 10
2022 Compliance, inspection and enforcement 23 77 410
2022 Communications or public affairs 7 93 10
2022 Security 21 79 115
2022 Science and technology 12 88 15
2022 Legal services 17 83 10
2022 Administration and operations 23 77 95
2022 Human resources 21 79 35
2022 Financial management 6 94 15
2022 Information technology 22 78 20
2022 Policy 5 95 30
2022 Project management 23 77 35
2022 Other services to the public 28 72 40
2022 None of the above 23 77 80
2020 Compliance, inspection and enforcement 19 81 355
2020 Security 15 85 80
2020 Administration and operations 21 79 90
2020 Human resources 27 73 25
2020 Information technology 14 86 40
2020 Policy 20 80 30
2020 Other services to the public 22 78 35
2020 None of the above 21 79 65
2019 Compliance, inspection and enforcement 23 77 325
2019 Security 22 78 85
2019 Administration and operations 22 78 95
2019 Human resources 24 76 30
2019 Financial management 0 100 15
2019 Other services to the public 26 74 30
2019 None of the above 25 75 75

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 20
2024 Intelligence analysts 0 100 45
2024 Federal regulators 0 100 15
2024 Security 0 100 85
2024 Science and technology 0 100 10
2024 Human resources 0 100 35
2024 Financial management 0 100 10
2024 Information technology 0 100 25
2024 Policy 0 100 50
2024 Project management 0 100 35
2024 Other services to the public 0 100 40
2022 Client contact centre 0 100 15
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 0 100 410
2022 Communications or public affairs 0 100 10
2022 Security 0 100 115
2022 Science and technology 8 92 15
2022 Legal services 0 100 10
2022 Administration and operations 1 99 95
2022 Human resources 0 100 35
2022 Financial management 0 100 15
2022 Information technology 0 100 20
2022 Policy 0 100 30
2022 Project management 0 100 35
2022 Other services to the public 0 100 40
2022 None of the above 0 100 80
2020 Client contact centre 0 100 20
2020 Federal regulators 0 100 20
2020 Security 0 100 80
2020 Science and technology 0 100 10
2020 Administration and operations 0 100 90
2020 Human resources 0 100 25
2020 Financial management 0 100 10
2020 Information management 0 100 10
2020 Information technology 0 100 40
2020 Policy 0 100 30
2020 Project management 0 100 10
2020 Other services to the public 0 100 35
2020 None of the above 0 100 65
2019 Client contact centre 0 100 10
2019 Security 0 100 85
2019 Legal services 0 100 10
2019 Human resources 0 100 30
2019 Financial management 0 100 15
2019 Real property 0 100 10
2019 Information technology 0 100 30
2019 Policy 0 100 15
2019 Project management 0 100 15
2019 Other services to the public 0 100 30
2019 None of the above 0 100 75

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 33 67 45
2024 Compliance, inspection and enforcement 29 71 355
2024 Security 38 62 85
2024 Administration and operations 33 67 105
2024 Human resources 21 79 35
2024 Policy 18 82 45
2024 Project management 42 58 35
2024 Other services to the public 32 68 40
2024 None of the above 17 83 105
2022 Client contact centre 14 86 15
2022 Federal regulators 22 78 10
2022 Compliance, inspection and enforcement 28 72 410
2022 Communications or public affairs 28 72 10
2022 Security 24 76 115
2022 Science and technology 20 80 15
2022 Legal services 59 41 10
2022 Administration and operations 37 63 95
2022 Human resources 22 78 35
2022 Financial management 30 70 15
2022 Information technology 42 58 20
2022 Policy 30 70 30
2022 Project management 37 63 35
2022 Other services to the public 30 70 40
2022 None of the above 24 76 80
2020 Client contact centre 36 64 20
2020 Federal regulators 27 73 20
2020 Compliance, inspection and enforcement 27 73 355
2020 Security 21 79 80
2020 Administration and operations 26 74 90
2020 Information technology 23 77 40
2020 Policy 28 72 30
2020 Project management 39 61 10
2020 Other services to the public 25 75 35
2020 None of the above 33 67 65
2019 Compliance, inspection and enforcement 31 69 320
2019 Security 26 74 85
2019 Administration and operations 38 62 95
2019 Human resources 38 62 30
2019 Information technology 31 69 30
2019 Other services to the public 34 66 30
2019 None of the above 32 68 75

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 21 79 45
2024 Compliance, inspection and enforcement 15 85 355
2024 Security 14 86 85
2024 Administration and operations 5 95 105
2024 Financial management 0 100 15
2024 Information management 0 100 10
2024 Information technology 0 100 25
2024 None of the above 9 91 105
2022 Client contact centre 0 100 15
2022 Federal regulators 9 91 10
2022 Compliance, inspection and enforcement 13 87 410
2022 Communications or public affairs 8 92 10
2022 Security 11 89 115
2022 Science and technology 20 80 15
2022 Legal services 22 78 10
2022 Administration and operations 10 90 95
2022 Human resources 9 91 35
2022 Financial management 9 91 15
2022 Information technology 22 78 20
2022 Policy 13 87 30
2022 Project management 10 90 35
2022 Other services to the public 15 85 40
2022 None of the above 12 88 80
2020 Compliance, inspection and enforcement 13 87 355
2020 Security 9 91 80
2020 Administration and operations 12 88 90
2020 Financial management 0 100 10
2020 Information technology 17 83 40
2020 Project management 0 100 10
2020 None of the above 10 90 65
2019 Compliance, inspection and enforcement 17 83 320
2019 Security 15 85 85
2019 Administration and operations 21 79 95
2019 Information technology 16 84 30
2019 Other services to the public 21 79 30
2019 None of the above 18 82 75

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 20
2024 Intelligence analysts 14 86 45
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 3 97 355
2024 Financial management 0 100 15
2024 Information management 0 100 10
2024 None of the above 5 95 105
2022 Client contact centre 0 100 15
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 3 97 410
2022 Communications or public affairs 0 100 10
2022 Security 4 96 115
2022 Science and technology 20 80 15
2022 Legal services 5 95 10
2022 Administration and operations 7 93 95
2022 Human resources 2 98 35
2022 Financial management 0 100 15
2022 Information technology 5 95 20
2022 Policy 9 91 30
2022 Project management 7 93 35
2022 Other services to the public 2 98 40
2022 None of the above 2 98 80
2020 Compliance, inspection and enforcement 3 97 355
2020 Financial management 0 100 10
2019 Client contact centre 0 100 10
2019 Compliance, inspection and enforcement 6 94 320
2019 Legal services 0 100 10
2019 Human resources 0 100 30
2019 Financial management 0 100 15
2019 Real property 0 100 10
2019 Information technology 0 100 30
2019 Project management 0 100 15
2019 Other services to the public 0 100 30

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 32 68 45
2024 Compliance, inspection and enforcement 21 79 355
2024 Security 28 72 85
2024 Administration and operations 15 85 105
2024 Human resources 0 100 35
2024 Policy 16 84 45
2024 Project management 31 69 35
2024 Other services to the public 33 67 40
2024 None of the above 19 81 105
2022 Client contact centre 7 93 15
2022 Federal regulators 37 63 10
2022 Compliance, inspection and enforcement 22 78 410
2022 Communications or public affairs 8 92 10
2022 Security 24 76 115
2022 Science and technology 12 88 15
2022 Legal services 0 100 10
2022 Administration and operations 20 80 95
2022 Human resources 18 82 35
2022 Financial management 9 91 15
2022 Information technology 8 92 20
2022 Policy 18 82 30
2022 Project management 20 80 35
2022 Other services to the public 28 72 40
2022 None of the above 21 79 80
2020 Client contact centre 25 75 20
2020 Compliance, inspection and enforcement 19 81 355
2020 Security 19 81 80
2020 Administration and operations 15 85 90
2020 Policy 25 75 30
2020 Other services to the public 16 84 35
2020 None of the above 17 83 65
2019 Compliance, inspection and enforcement 25 75 320
2019 Security 24 76 85
2019 Administration and operations 19 81 95
2019 Other services to the public 20 80 30
2019 None of the above 17 83 75

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 20
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 5 95 355
2024 Financial management 0 100 15
2024 Information management 0 100 10
2024 Policy 0 100 45
2022 Client contact centre 0 100 15
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 2 98 410
2022 Communications or public affairs 0 100 10
2022 Security 6 94 115
2022 Science and technology 0 100 15
2022 Legal services 6 94 10
2022 Administration and operations 0 100 95
2022 Human resources 3 97 35
2022 Financial management 10 90 15
2022 Information technology 0 100 20
2022 Policy 11 89 30
2022 Project management 3 97 35
2022 Other services to the public 2 98 40
2022 None of the above 2 98 80
2020 Federal regulators 0 100 20
2020 Compliance, inspection and enforcement 3 97 355
2020 Financial management 0 100 10
2019 Compliance, inspection and enforcement 5 95 320
2019 Security 6 94 85
2019 Legal services 0 100 10
2019 Administration and operations 10 90 95
2019 Human resources 0 100 30
2019 Real property 0 100 10
2019 Other services to the public 0 100 30

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 20
2024 Intelligence analysts 29 71 45
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 12 88 355
2024 Security 20 80 85
2024 Administration and operations 11 89 105
2024 Human resources 0 100 35
2024 Financial management 0 100 15
2024 Information management 0 100 10
2024 Information technology 0 100 25
2024 Other services to the public 25 75 40
2024 None of the above 10 90 105
2022 Client contact centre 20 80 15
2022 Federal regulators 10 90 10
2022 Compliance, inspection and enforcement 12 88 410
2022 Communications or public affairs 8 92 10
2022 Security 16 84 115
2022 Science and technology 12 88 15
2022 Legal services 6 94 10
2022 Administration and operations 6 94 95
2022 Human resources 2 98 35
2022 Financial management 0 100 15
2022 Information technology 4 96 20
2022 Policy 8 92 30
2022 Project management 11 89 35
2022 Other services to the public 15 85 40
2022 None of the above 12 88 80
2020 Compliance, inspection and enforcement 11 89 355
2020 Security 8 92 80
2020 Administration and operations 9 91 90
2020 Financial management 0 100 10
2020 Policy 18 82 30
2020 None of the above 8 92 65
2019 Client contact centre 0 100 10
2019 Compliance, inspection and enforcement 12 88 320
2019 Security 17 83 85
2019 Legal services 0 100 10
2019 Administration and operations 10 90 95
2019 Financial management 0 100 15
2019 Real property 0 100 10
2019 Information technology 0 100 30
2019 None of the above 8 92 75

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 45
2024 Compliance, inspection and enforcement 7 93 355
2024 Administration and operations 4 96 105
2024 Human resources 0 100 35
2024 Financial management 0 100 15
2024 Information management 0 100 10
2024 None of the above 8 92 105
2022 Client contact centre 7 93 15
2022 Federal regulators 6 94 10
2022 Compliance, inspection and enforcement 6 94 410
2022 Communications or public affairs 8 92 10
2022 Security 7 93 115
2022 Science and technology 14 86 15
2022 Legal services 0 100 10
2022 Administration and operations 9 91 95
2022 Human resources 0 100 35
2022 Financial management 0 100 15
2022 Information technology 0 100 20
2022 Policy 6 94 30
2022 Project management 7 93 35
2022 Other services to the public 14 86 40
2022 None of the above 7 93 80
2020 Compliance, inspection and enforcement 11 89 355
2020 Security 10 90 80
2020 Administration and operations 7 93 90
2020 Information management 0 100 10
2020 Other services to the public 16 84 35
2019 Compliance, inspection and enforcement 9 91 320
2019 Security 9 91 85
2019 Legal services 0 100 10
2019 Administration and operations 8 92 95
2019 Information technology 0 100 30
2019 None of the above 7 93 75

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 10 90 45
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 10 90 355
2024 Security 5 95 85
2024 Administration and operations 7 93 105
2024 Human resources 17 83 35
2024 Financial management 0 100 15
2024 Information technology 0 100 25
2024 None of the above 17 83 105
2022 Client contact centre 7 93 15
2022 Federal regulators 5 95 10
2022 Compliance, inspection and enforcement 11 89 410
2022 Communications or public affairs 15 85 10
2022 Security 14 86 115
2022 Science and technology 22 78 15
2022 Legal services 22 78 10
2022 Administration and operations 12 88 95
2022 Human resources 11 89 35
2022 Financial management 0 100 15
2022 Information technology 0 100 20
2022 Policy 6 94 30
2022 Project management 5 95 35
2022 Other services to the public 21 79 40
2022 None of the above 11 89 80
2020 Compliance, inspection and enforcement 7 93 355
2020 Security 7 93 80
2020 Administration and operations 10 90 90
2020 Human resources 20 80 25
2020 Information management 0 100 10
2020 Project management 0 100 10
2020 None of the above 13 87 65
2019 Compliance, inspection and enforcement 13 87 320
2019 Security 11 89 85
2019 Administration and operations 14 86 95
2019 None of the above 9 91 75

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 56 44 20
2024 Intelligence analysts 45 55 45
2024 Federal regulators 62 38 15
2024 Compliance, inspection and enforcement 53 47 355
2024 Security 48 52 85
2024 Administration and operations 55 45 105
2024 Human resources 58 42 35
2024 Financial management 94 6 15
2024 Information management 65 35 10
2024 Information technology 76 24 25
2024 Policy 71 29 45
2024 Project management 35 65 35
2024 Other services to the public 43 57 40
2024 None of the above 61 39 105
2022 Client contact centre 66 34 15
2022 Federal regulators 52 48 10
2022 Compliance, inspection and enforcement 50 50 410
2022 Communications or public affairs 55 45 10
2022 Security 53 47 115
2022 Science and technology 46 54 15
2022 Legal services 35 65 10
2022 Administration and operations 37 63 95
2022 Human resources 65 35 35
2022 Financial management 61 39 15
2022 Information technology 54 46 20
2022 Policy 57 43 30
2022 Project management 46 54 35
2022 Other services to the public 34 66 40
2022 None of the above 54 46 80
2020 Client contact centre 33 67 20
2020 Federal regulators 46 54 20
2020 Compliance, inspection and enforcement 49 51 355
2020 Security 54 46 80
2020 Administration and operations 52 48 90
2020 Human resources 51 49 25
2020 Information technology 52 48 40
2020 Policy 49 51 30
2020 Project management 52 48 10
2020 Other services to the public 44 56 35
2020 None of the above 47 53 65
2019 Client contact centre 57 43 10
2019 Compliance, inspection and enforcement 43 57 320
2019 Security 45 55 85
2019 Legal services 58 42 10
2019 Administration and operations 42 58 95
2019 Human resources 48 52 30
2019 Financial management 67 33 15
2019 Information technology 54 46 30
2019 Policy 64 36 15
2019 Project management 71 29 15
2019 Other services to the public 36 64 30
2019 None of the above 51 49 75

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 3 97 310
2024 Administration and operations 6 94 95
2024 Information management 0 100 10
2024 Information technology 0 100 25
2024 Project management 0 100 30
2022 Client contact centre 0 100 15
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 3 97 360
2022 Communications or public affairs 0 100 10
2022 Security 5 95 95
2022 Science and technology 9 91 10
2022 Legal services 0 100 10
2022 Administration and operations 6 94 90
2022 Human resources 3 97 35
2022 Financial management 9 91 15
2022 Information technology 0 100 20
2022 Policy 4 96 25
2022 Project management 0 100 30
2022 Other services to the public 3 97 35
2022 None of the above 2 98 70
2020 Compliance, inspection and enforcement 6 94 315
2020 Financial management 0 100 10
2020 None of the above 0 100 60
2019 Client contact centre 0 100 10
2019 Compliance, inspection and enforcement 6 94 260
2019 Administration and operations 7 93 80
2019 None of the above 8 92 65

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 6 94 310
2024 Security 13 87 65
2024 Administration and operations 15 85 95
2024 Policy 11 89 45
2024 None of the above 10 90 95
2022 Client contact centre 7 93 15
2022 Federal regulators 20 80 10
2022 Compliance, inspection and enforcement 7 93 360
2022 Communications or public affairs 32 68 10
2022 Security 12 88 95
2022 Science and technology 32 68 10
2022 Legal services 0 100 10
2022 Administration and operations 9 91 90
2022 Human resources 3 97 35
2022 Financial management 33 67 15
2022 Information technology 20 80 20
2022 Policy 12 88 25
2022 Project management 9 91 30
2022 Other services to the public 13 87 35
2022 None of the above 4 96 70
2020 Compliance, inspection and enforcement 15 85 315
2020 Security 14 86 75
2020 Administration and operations 13 87 85
2019 Client contact centre 0 100 10
2019 Compliance, inspection and enforcement 9 91 260
2019 Administration and operations 19 81 80
2019 None of the above 10 90 65

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 35
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 4 96 310
2024 Human resources 0 100 35
2024 Information management 0 100 10
2024 Information technology 0 100 25
2022 Client contact centre 0 100 15
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 2 98 360
2022 Communications or public affairs 10 90 10
2022 Security 0 100 95
2022 Science and technology 0 100 10
2022 Legal services 11 89 10
2022 Administration and operations 4 96 90
2022 Human resources 3 97 35
2022 Financial management 0 100 15
2022 Information technology 0 100 20
2022 Policy 0 100 25
2022 Project management 0 100 30
2022 Other services to the public 3 97 35
2022 None of the above 0 100 70
2020 Compliance, inspection and enforcement 3 97 315
2020 Financial management 0 100 10
2019 Client contact centre 0 100 10
2019 Compliance, inspection and enforcement 2 98 260
2019 Legal services 0 100 10
2019 Administration and operations 7 93 80
2019 Financial management 0 100 15
2019 Information technology 0 100 30

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 35
2024 Science and technology 0 100 10
2024 Human resources 0 100 35
2024 Financial management 0 100 15
2024 Information management 0 100 10
2024 Information technology 0 100 25
2024 Policy 0 100 45
2024 Other services to the public 0 100 30
2022 Client contact centre 0 100 15
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 1 99 360
2022 Communications or public affairs 0 100 10
2022 Security 0 100 95
2022 Science and technology 9 91 10
2022 Legal services 0 100 10
2022 Administration and operations 4 96 90
2022 Human resources 0 100 35
2022 Financial management 0 100 15
2022 Information technology 4 96 20
2022 Policy 0 100 25
2022 Project management 0 100 30
2022 Other services to the public 3 97 35
2022 None of the above 0 100 70
2020 Compliance, inspection and enforcement 2 98 315
2020 Administration and operations 0 100 85
2020 Financial management 0 100 10
2020 Policy 0 100 25
2019 Client contact centre 0 100 10
2019 Compliance, inspection and enforcement 3 97 260
2019 Legal services 0 100 10
2019 Financial management 0 100 15
2019 Information technology 0 100 30

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 20
2024 Intelligence analysts 0 100 35
2024 Federal regulators 0 100 15
2024 Science and technology 0 100 10
2024 Human resources 0 100 35
2024 Financial management 0 100 15
2024 Information management 0 100 10
2024 Policy 0 100 45
2024 None of the above 0 100 95
2022 Client contact centre 0 100 15
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 2 98 360
2022 Communications or public affairs 0 100 10
2022 Security 2 98 95
2022 Science and technology 10 90 10
2022 Legal services 0 100 10
2022 Administration and operations 0 100 90
2022 Human resources 5 95 35
2022 Financial management 0 100 15
2022 Information technology 5 95 20
2022 Policy 6 94 25
2022 Project management 0 100 30
2022 Other services to the public 0 100 35
2022 None of the above 2 98 70
2020 Compliance, inspection and enforcement 2 98 315
2020 Security 0 100 75
2020 Administration and operations 0 100 85
2020 Financial management 0 100 10
2020 Policy 0 100 25
2019 Client contact centre 0 100 10
2019 Compliance, inspection and enforcement 2 98 260
2019 None of the above 0 100 65

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 20
2024 Intelligence analysts 0 100 35
2024 Financial management 0 100 15
2024 Information management 0 100 10
2024 Policy 0 100 45
2022 Client contact centre 0 100 15
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 3 97 360
2022 Communications or public affairs 0 100 10
2022 Security 4 96 95
2022 Science and technology 0 100 10
2022 Legal services 0 100 10
2022 Administration and operations 5 95 90
2022 Human resources 2 98 35
2022 Financial management 0 100 15
2022 Information technology 0 100 20
2022 Policy 4 96 25
2022 Project management 0 100 30
2022 Other services to the public 3 97 35
2022 None of the above 4 96 70
2020 Compliance, inspection and enforcement 2 98 315
2020 Administration and operations 5 95 85
2020 Financial management 0 100 10
2020 Policy 0 100 25
2020 None of the above 0 100 60
2019 Client contact centre 0 100 10
2019 Compliance, inspection and enforcement 4 96 260
2019 Administration and operations 8 92 80

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 20
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 1 99 310
2024 Security 0 100 65
2024 Information management 0 100 10
2024 None of the above 4 96 95
2022 Client contact centre 0 100 15
2022 Federal regulators 7 93 10
2022 Compliance, inspection and enforcement 4 96 360
2022 Communications or public affairs 14 86 10
2022 Security 2 98 95
2022 Science and technology 0 100 10
2022 Legal services 21 79 10
2022 Administration and operations 8 92 90
2022 Human resources 9 91 35
2022 Financial management 21 79 15
2022 Information technology 15 85 20
2022 Policy 9 91 25
2022 Project management 19 81 30
2022 Other services to the public 5 95 35
2022 None of the above 8 92 70
2020 Compliance, inspection and enforcement 3 97 315
2020 None of the above 0 100 60
2019 Compliance, inspection and enforcement 5 95 260
2019 Security 7 93 60
2019 Administration and operations 8 92 80

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 10 90 310
2024 Security 7 93 65
2024 Administration and operations 9 91 95
2024 Information technology 19 81 25
2024 Policy 15 85 45
2024 Project management 17 83 30
2024 None of the above 11 89 95
2022 Client contact centre 0 100 15
2022 Federal regulators 19 81 10
2022 Compliance, inspection and enforcement 12 88 360
2022 Communications or public affairs 17 83 10
2022 Security 9 91 95
2022 Science and technology 6 94 10
2022 Legal services 20 80 10
2022 Administration and operations 14 86 90
2022 Human resources 9 91 35
2022 Financial management 15 85 15
2022 Information technology 5 95 20
2022 Policy 10 90 25
2022 Project management 17 83 30
2022 Other services to the public 14 86 35
2022 None of the above 11 89 70
2020 Compliance, inspection and enforcement 10 90 315
2020 Security 7 93 75
2020 Administration and operations 16 84 85
2020 Policy 0 100 25
2019 Compliance, inspection and enforcement 9 91 260
2019 Security 12 88 60
2019 Legal services 0 100 10
2019 Administration and operations 7 93 80
2019 None of the above 13 87 65

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 9 91 310
2024 Security 8 92 65
2024 Administration and operations 5 95 95
2024 Other services to the public 21 79 30
2024 None of the above 9 91 95
2022 Client contact centre 8 92 15
2022 Federal regulators 21 79 10
2022 Compliance, inspection and enforcement 11 89 360
2022 Communications or public affairs 17 83 10
2022 Security 9 91 95
2022 Science and technology 6 94 10
2022 Legal services 11 89 10
2022 Administration and operations 8 92 90
2022 Human resources 5 95 35
2022 Financial management 19 81 15
2022 Information technology 9 91 20
2022 Policy 21 79 25
2022 Project management 8 92 30
2022 Other services to the public 19 81 35
2022 None of the above 10 90 70
2020 Compliance, inspection and enforcement 7 93 315
2020 Security 13 87 75
2020 Administration and operations 17 83 85
2020 Policy 0 100 25
2020 None of the above 15 85 60
2019 Compliance, inspection and enforcement 11 89 260
2019 Security 10 90 60
2019 Administration and operations 9 91 80
2019 None of the above 15 85 65

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 31 69 35
2024 Federal regulators 49 51 15
2024 Compliance, inspection and enforcement 39 61 310
2024 Security 24 76 65
2024 Administration and operations 32 68 95
2024 Human resources 20 80 35
2024 Financial management 40 60 15
2024 Information technology 27 73 25
2024 Policy 37 63 45
2024 Project management 42 58 30
2024 Other services to the public 28 72 30
2024 None of the above 26 74 95
2022 Client contact centre 32 68 15
2022 Federal regulators 59 41 10
2022 Compliance, inspection and enforcement 37 63 360
2022 Communications or public affairs 34 66 10
2022 Security 29 71 95
2022 Science and technology 16 84 10
2022 Legal services 50 50 10
2022 Administration and operations 35 65 90
2022 Human resources 45 55 35
2022 Financial management 22 78 15
2022 Information technology 35 65 20
2022 Policy 35 65 25
2022 Project management 42 58 30
2022 Other services to the public 32 68 35
2022 None of the above 36 64 70
2020 Compliance, inspection and enforcement 33 67 315
2020 Security 30 70 75
2020 Administration and operations 31 69 85
2020 None of the above 41 59 60
2019 Compliance, inspection and enforcement 33 67 260
2019 Security 32 68 60
2019 Administration and operations 32 68 80
2019 Financial management 33 67 15
2019 Information technology 17 83 30
2019 None of the above 39 61 65

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 8 92 310
2024 Administration and operations 8 92 95
2024 Financial management 0 100 15
2024 Information management 0 100 10
2024 None of the above 6 94 95
2022 Client contact centre 10 90 15
2022 Federal regulators 8 92 10
2022 Compliance, inspection and enforcement 10 90 360
2022 Communications or public affairs 9 91 10
2022 Security 17 83 95
2022 Science and technology 0 100 10
2022 Legal services 17 83 10
2022 Administration and operations 11 89 90
2022 Human resources 9 91 35
2022 Financial management 8 92 15
2022 Information technology 0 100 20
2022 Policy 3 97 25
2022 Project management 15 85 30
2022 Other services to the public 7 93 35
2022 None of the above 9 91 70
2020 Compliance, inspection and enforcement 11 89 315
2020 Security 7 93 75
2020 Administration and operations 11 89 85
2020 None of the above 17 83 60
2019 Compliance, inspection and enforcement 7 93 260
2019 Security 11 89 60
2019 Legal services 0 100 10
2019 Administration and operations 12 88 80
2019 None of the above 9 91 65

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 55 45 20
2024 Intelligence analysts 45 55 35
2024 Federal regulators 66 34 15
2024 Compliance, inspection and enforcement 52 48 310
2024 Security 44 56 65
2024 Science and technology 51 49 10
2024 Administration and operations 50 50 95
2024 Human resources 51 49 35
2024 Information management 55 45 10
2024 Information technology 36 64 25
2024 Policy 48 52 45
2024 Project management 51 49 30
2024 Other services to the public 38 62 30
2024 None of the above 46 54 95
2022 Client contact centre 42 58 15
2022 Federal regulators 63 37 10
2022 Compliance, inspection and enforcement 52 48 360
2022 Communications or public affairs 51 49 10
2022 Security 46 54 95
2022 Science and technology 13 87 10
2022 Legal services 61 39 10
2022 Administration and operations 43 57 90
2022 Human resources 50 50 35
2022 Financial management 56 44 15
2022 Information technology 60 40 20
2022 Policy 55 45 25
2022 Project management 56 44 30
2022 Other services to the public 33 67 35
2022 None of the above 40 60 70
2020 Compliance, inspection and enforcement 54 46 315
2020 Security 47 53 75
2020 Administration and operations 49 51 85
2020 Policy 36 64 25
2020 None of the above 58 42 60
2019 Client contact centre 44 56 10
2019 Compliance, inspection and enforcement 51 49 260
2019 Security 47 53 60
2019 Administration and operations 47 53 80
2019 Financial management 33 67 15
2019 Information technology 20 80 30
2019 None of the above 56 44 65

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 20
2024 Intelligence analysts 0 100 35
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 3 97 310
2024 Security 0 100 65
2024 Human resources 0 100 35
2024 Financial management 0 100 15
2024 Information management 0 100 10
2024 Policy 0 100 45
2024 Other services to the public 0 100 30
2022 Client contact centre 0 100 15
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 4 96 360
2022 Communications or public affairs 0 100 10
2022 Security 0 100 95
2022 Science and technology 0 100 10
2022 Legal services 11 89 10
2022 Administration and operations 1 99 90
2022 Human resources 2 98 35
2022 Financial management 0 100 15
2022 Information technology 5 95 20
2022 Policy 0 100 25
2022 Project management 0 100 30
2022 Other services to the public 4 96 35
2022 None of the above 1 99 70
2020 Financial management 0 100 10
2019 Compliance, inspection and enforcement 2 98 260
2019 Security 0 100 60
2019 Legal services 0 100 10
2019 Financial management 0 100 15

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 61 39 20
2024 Intelligence analysts 76 24 35
2024 Federal regulators 86 14 15
2024 Compliance, inspection and enforcement 73 27 310
2024 Security 72 28 65
2024 Administration and operations 67 33 95
2024 Human resources 62 38 35
2024 Financial management 87 13 15
2024 Information management 62 38 10
2024 Information technology 72 28 25
2024 Policy 77 23 45
2024 Project management 52 48 30
2024 Other services to the public 54 46 30
2024 None of the above 60 40 95
2022 Client contact centre 78 22 15
2022 Federal regulators 59 41 10
2022 Compliance, inspection and enforcement 72 28 360
2022 Communications or public affairs 80 20 10
2022 Security 63 37 95
2022 Science and technology 56 44 10
2022 Legal services 55 45 10
2022 Administration and operations 68 32 90
2022 Human resources 71 29 35
2022 Financial management 42 58 15
2022 Information technology 72 28 20
2022 Policy 57 43 25
2022 Project management 66 34 30
2022 Other services to the public 70 30 35
2022 None of the above 65 35 70
2020 Compliance, inspection and enforcement 68 32 315
2020 Security 71 29 75
2020 Administration and operations 64 36 85
2020 Financial management 59 41 10
2020 Policy 59 41 25
2020 None of the above 68 32 60
2019 Compliance, inspection and enforcement 69 31 260
2019 Security 65 35 60
2019 Administration and operations 59 41 80
2019 Financial management 76 24 15
2019 Information technology 67 33 30
2019 None of the above 60 40 65

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 20
2024 Intelligence analysts 0 100 35
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 2 98 310
2024 Human resources 0 100 35
2024 Financial management 0 100 15

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 14 86 310
2024 Security 15 85 65
2024 Science and technology 0 100 10
2024 Administration and operations 12 88 95
2024 Human resources 28 72 35
2024 Information management 0 100 10
2024 Policy 13 87 45
2024 Project management 24 76 30
2024 None of the above 18 82 95
2022 Client contact centre 7 93 15
2022 Federal regulators 6 94 10
2022 Compliance, inspection and enforcement 17 83 360
2022 Communications or public affairs 9 91 10
2022 Security 17 83 95
2022 Science and technology 9 91 10
2022 Legal services 30 70 10
2022 Administration and operations 18 82 90
2022 Human resources 9 91 35
2022 Financial management 7 93 15
2022 Information technology 9 91 20
2022 Policy 6 94 25
2022 Project management 20 80 30
2022 Other services to the public 21 79 35
2022 None of the above 18 82 70
2020 Compliance, inspection and enforcement 11 89 315
2020 Security 13 87 75
2020 Administration and operations 16 84 85
2020 Policy 24 76 25
2020 None of the above 13 87 60
2019 Compliance, inspection and enforcement 8 92 260
2019 Security 9 91 60
2019 Administration and operations 14 86 80
2019 Information technology 17 83 30
2019 None of the above 12 88 65

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 17 13 7 8 33 6 53 25 175
2024 Intelligence analysts 11 5 14 12 13 36 10 28 45 290
2024 Compliance, inspection and enforcement 7 13 20 12 21 24 3 27 45 1640
2024 Access to information and privacy 31 12 13 5 2 29 9 69 10 40
2024 Security 10 13 21 8 18 26 3 32 38 495
2024 Science and technology 10 14 19 3 7 37 9 46 19 120
2024 Legal services 12 19 15 5 9 30 9 52 24 75
2024 Administration and operations 16 14 21 8 9 26 6 44 25 900
2024 Human resources 14 16 18 7 3 34 8 51 19 525
2024 Financial management 11 10 22 0 3 46 7 46 7 190
2024 Procurement 13 20 31 2 2 22 11 49 6 45
2024 Real property 15 11 24 4 9 34 3 42 20 70
2024 Material management 27 24 22 3 0 22 3 67 4 30
2024 Information management 11 8 21 8 8 36 8 33 29 105
2024 Information technology 16 17 17 5 4 34 8 56 15 395
2024 Internal audit 14 8 8 6 3 55 5 56 24 30
2024 Evaluation 16 7 15 2 12 29 20 44 28 30
2024 Data sciences 25 5 20 5 4 30 11 51 14 85
2024 Policy 5 12 16 11 14 37 5 29 44 305
2024 Project management 14 8 21 6 10 36 6 37 27 220
2024 Other services to the public 9 13 22 7 20 25 4 30 38 220
2024 None of the above 7 12 23 9 21 23 5 27 41 480
2022 Client contact centre 13 23 24 3 10 22 6 50 17 160
2022 Federal regulators 18 13 19 17 10 18 6 41 35 90
2022 Compliance, inspection and enforcement 8 13 23 12 18 23 3 28 41 1955
2022 Communications or public affairs 8 15 13 4 6 48 7 50 20 105
2022 Access to information and privacy 10 20 11 9 9 37 3 51 30 55
2022 Security 9 14 24 10 16 23 4 32 35 630
2022 Science and technology 15 12 13 5 2 46 7 57 16 145
2022 Administration and operations 15 16 20 6 7 31 6 49 20 930
2022 Human resources 15 18 15 5 5 36 6 57 17 550
2022 Financial management 19 16 16 2 2 35 10 62 8 245
2022 Procurement 15 3 26 5 0 37 14 37 10 50
2022 Real property 23 16 13 5 1 34 7 67 11 85
2022 Material management 26 30 20 2 3 12 7 69 7 30
2022 Information management 20 17 19 4 3 33 4 58 12 110
2022 Information technology 19 13 15 2 3 39 9 62 10 395
2022 Internal audit 25 10 12 2 0 46 4 72 5 30
2022 Evaluation 25 6 10 3 6 45 4 62 19 30
2022 Data sciences 16 13 8 5 3 46 8 64 18 80
2022 Policy 11 14 17 6 7 40 6 45 24 310
2022 Project management 11 10 24 5 9 37 4 35 24 275
2022 Other services to the public 12 16 19 9 14 26 5 39 33 220
2022 None of the above 7 10 24 11 20 23 5 23 44 515
2020 Client contact centre 20 23 19 9 7 18 4 55 21 145
2020 Federal regulators 17 12 21 17 14 13 6 36 38 100
2020 Compliance, inspection and enforcement 11 18 24 9 14 21 3 38 30 2250
2020 Communications or public affairs 17 17 20 2 3 35 6 59 8 105
2020 Access to information and privacy 24 19 23 3 0 26 5 62 5 55
2020 Security 15 19 25 9 12 17 3 43 26 630
2020 Science and technology 19 15 22 3 3 27 10 55 9 170
2020 Legal services 18 17 25 6 5 23 6 49 16 95
2020 Administration and operations 18 21 23 4 6 23 6 54 14 1080
2020 Human resources 22 19 18 4 3 27 7 63 11 570
2020 Financial management 22 21 17 1 2 27 10 68 5 275
2020 Procurement 15 18 17 0 2 35 13 64 4 45
2020 Real property 21 13 29 1 6 25 4 49 10 85
2020 Material management 25 19 32 9 6 8 2 49 16 35
2020 Information management 19 16 24 6 6 22 7 50 16 95
2020 Information technology 25 13 20 2 3 29 7 59 9 510
2020 Internal audit 21 18 7 9 0 33 11 70 17 35
2020 Evaluation 9 18 5 0 0 59 9 86 0 20
2020 Data sciences 25 16 11 4 3 34 7 69 13 65
2020 Policy 14 12 22 8 4 33 7 44 20 345
2020 Project management 17 16 25 4 3 27 9 50 11 265
2020 Other services to the public 14 18 27 8 11 16 7 41 24 230
2020 None of the above 13 18 22 7 11 23 5 44 25 615
2019 Client contact centre 14 20 31 5 4 20 6 45 12 145
2019 Federal regulators 18 21 27 2 14 11 7 47 19 80
2019 Compliance, inspection and enforcement 11 15 27 9 15 20 4 34 31 2055
2019 Communications or public affairs 20 11 20 6 5 30 10 50 17 90
2019 Access to information and privacy 22 12 9 8 5 32 12 62 23 60
2019 Security 15 21 23 6 10 20 5 48 21 750
2019 Science and technology 23 11 22 3 3 33 6 55 9 120
2019 Legal services 11 17 24 14 12 18 4 36 34 75
2019 Administration and operations 18 19 23 5 7 21 7 52 16 970
2019 Human resources 24 19 18 6 4 24 6 61 14 485
2019 Financial management 17 19 20 5 3 29 7 56 13 230
2019 Procurement 12 15 43 5 0 23 2 36 7 50
2019 Real property 20 13 26 4 5 29 3 48 14 85
2019 Material management 13 33 26 3 3 18 3 59 8 35
2019 Information management 16 9 22 4 10 34 4 40 24 80
2019 Information technology 22 17 20 2 4 27 7 60 10 410
2019 Internal audit 15 25 12 3 2 40 3 70 9 30
2019 Data sciences 15 13 15 4 2 32 18 57 13 55
2019 Policy 13 15 24 5 7 28 7 44 18 245
2019 Project management 11 16 25 4 7 28 9 43 17 185
2019 Other services to the public 13 13 30 8 11 21 3 35 26 225
2019 None of the above 13 17 26 8 14 17 6 38 28 590

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 31 15 5 9 15 2 65 17 175
2024 Intelligence analysts 17 20 16 14 13 16 4 46 34 290
2024 Federal regulators 13 31 14 17 15 11 0 49 35 55
2024 Compliance, inspection and enforcement 12 23 20 12 21 11 1 40 38 1640
2024 Communications or public affairs 9 20 21 14 9 27 1 40 31 65
2024 Access to information and privacy 35 18 15 7 2 16 6 68 12 40
2024 Security 14 20 22 10 17 16 1 41 32 495
2024 Science and technology 23 24 24 3 10 16 1 56 16 120
2024 Legal services 15 29 17 13 10 16 0 52 28 75
2024 Administration and operations 25 27 18 8 10 12 1 59 20 900
2024 Human resources 23 30 19 7 4 15 2 64 14 520
2024 Financial management 22 25 22 1 2 25 1 65 4 190
2024 Procurement 20 30 27 4 2 12 4 61 7 45
2024 Real property 23 28 20 9 5 14 1 59 16 70
2024 Material management 36 49 9 0 0 6 0 90 0 30
2024 Information management 18 22 27 8 6 16 2 49 18 105
2024 Information technology 29 25 15 6 5 16 4 67 14 395
2024 Internal audit 45 20 14 8 3 10 0 71 13 30
2024 Evaluation 18 16 20 5 12 15 15 49 24 30
2024 Data sciences 33 21 14 11 4 14 3 65 19 85
2024 Policy 10 26 16 16 14 16 2 44 36 305
2024 Project management 19 23 19 9 10 19 1 53 23 220
2024 Other services to the public 13 24 23 11 16 12 1 43 31 220
2024 None of the above 14 18 21 10 21 12 3 38 37 480
2022 Client contact centre 22 36 17 4 10 7 4 65 16 160
2022 Federal regulators 21 28 21 11 13 5 2 52 26 90
2022 Compliance, inspection and enforcement 13 23 23 13 18 9 1 40 34 1955
2022 Communications or public affairs 20 30 16 8 4 19 2 64 15 105
2022 Access to information and privacy 24 42 10 2 10 12 0 74 14 55
2022 Security 14 25 21 9 17 11 2 45 31 630
2022 Science and technology 27 33 14 5 2 16 2 73 9 145
2022 Legal services 12 28 16 17 17 11 0 45 38 95
2022 Administration and operations 25 28 18 7 6 13 2 63 15 930
2022 Human resources 24 33 15 6 4 14 2 69 13 550
2022 Financial management 29 28 17 2 2 18 3 72 6 245
2022 Procurement 25 40 27 0 0 8 0 71 0 50
2022 Real property 35 28 12 7 1 15 2 76 9 85
2022 Material management 40 35 10 4 3 5 4 81 8 30
2022 Information management 31 28 19 6 3 11 1 68 11 110
2022 Information technology 33 28 16 4 3 14 3 73 8 395
2022 Internal audit 54 25 15 4 0 2 0 81 4 30
2022 Evaluation 43 22 9 9 3 14 0 75 15 30
2022 Data sciences 33 29 14 3 5 14 3 74 9 80
2022 Policy 18 28 20 7 7 18 2 57 18 310
2022 Project management 21 28 20 7 9 15 1 58 19 275
2022 Other services to the public 15 27 20 9 15 11 3 49 28 220
2022 None of the above 11 22 21 10 20 12 3 40 35 515
2020 Client contact centre 26 32 17 9 6 10 0 65 16 145
2020 Federal regulators 19 22 16 18 17 6 3 45 38 100
2020 Compliance, inspection and enforcement 18 27 23 11 12 7 1 50 25 2245
2020 Communications or public affairs 29 32 18 6 3 10 2 69 10 105
2020 Access to information and privacy 43 25 12 4 0 14 2 80 5 55
2020 Security 21 26 26 9 11 7 1 50 22 630
2020 Science and technology 36 27 16 5 2 11 3 73 8 170
2020 Legal services 22 36 17 10 5 8 1 64 17 95
2020 Administration and operations 27 31 20 6 5 9 1 65 13 1075
2020 Human resources 36 30 16 4 3 9 2 74 8 570
2020 Financial management 35 30 17 1 2 14 1 76 4 275
2020 Procurement 28 46 12 0 2 12 0 84 2 45
2020 Real property 24 26 26 5 3 15 1 60 10 85
2020 Material management 26 38 18 2 9 7 0 69 12 35
2020 Information management 36 27 20 4 5 4 5 69 9 95
2020 Information technology 35 27 19 3 3 12 2 71 7 510
2020 Internal audit 44 28 9 13 0 6 0 77 14 35
2020 Evaluation 32 40 5 5 0 19 0 89 6 20
2020 Data sciences 35 34 10 3 3 13 2 81 7 65
2020 Policy 23 28 21 9 4 12 2 60 15 345
2020 Project management 27 32 19 4 3 14 0 69 9 265
2020 Other services to the public 21 25 27 8 9 8 2 51 19 230
2020 None of the above 24 24 23 8 10 11 1 54 20 620
2019 Client contact centre 20 32 29 6 3 8 2 58 10 145
2019 Federal regulators 25 33 20 5 12 5 0 61 18 80
2019 Compliance, inspection and enforcement 18 26 24 9 13 8 1 48 25 2055
2019 Communications or public affairs 31 33 19 2 6 6 3 70 9 90
2019 Access to information and privacy 38 17 18 5 5 17 0 66 12 60
2019 Security 24 27 22 8 8 9 2 58 18 750
2019 Science and technology 37 22 19 2 1 18 1 73 4 120
2019 Legal services 17 27 26 11 14 4 1 46 26 75
2019 Administration and operations 30 27 20 5 6 10 1 65 12 975
2019 Human resources 37 28 15 5 4 10 0 73 11 480
2019 Financial management 31 35 17 3 2 11 2 75 6 230
2019 Procurement 24 34 28 4 0 10 0 65 4 50
2019 Real property 29 25 25 6 4 11 0 60 12 85
2019 Material management 30 32 24 3 3 8 0 67 7 35
2019 Information management 29 22 17 6 8 17 1 63 17 75
2019 Information technology 36 27 19 3 4 11 1 71 8 410
2019 Internal audit 45 31 7 5 0 12 0 86 6 30
2019 Data sciences 38 27 13 5 6 11 0 73 12 55
2019 Policy 25 28 23 3 7 12 2 62 12 245
2019 Project management 24 28 24 5 5 12 1 60 12 180
2019 Other services to the public 18 24 26 11 9 11 1 48 22 225
2019 None of the above 18 25 24 7 13 9 3 49 23 585

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 20 80 175
2024 Health care practitioners 4 96 10
2024 Intelligence analysts 20 80 290
2024 Federal regulators 23 77 55
2024 Compliance, inspection and enforcement 24 76 1640
2024 Communications or public affairs 18 82 65
2024 Access to information and privacy 10 90 40
2024 Security 21 79 495
2024 Science and technology 15 85 120
2024 Legal services 23 77 75
2024 Administration and operations 19 81 900
2024 Human resources 19 81 525
2024 Financial management 10 90 190
2024 Procurement 23 77 45
2024 Real property 10 90 70
2024 Material management 14 86 30
2024 Information management 16 84 105
2024 Information technology 15 85 400
2024 Internal audit 20 80 30
2024 Evaluation 11 89 30
2024 Data sciences 13 87 85
2024 Policy 19 81 305
2024 Project management 26 74 220
2024 Other services to the public 26 74 220
2024 None of the above 25 75 480
2022 Client contact centre 22 78 160
2022 Federal regulators 21 79 90
2022 Compliance, inspection and enforcement 24 76 1955
2022 Communications or public affairs 9 91 105
2022 Access to information and privacy 16 84 55
2022 Security 22 78 630
2022 Science and technology 11 89 145
2022 Legal services 23 77 95
2022 Administration and operations 16 84 930
2022 Human resources 11 89 550
2022 Financial management 11 89 250
2022 Procurement 12 88 50
2022 Real property 9 91 85
2022 Material management 15 85 30
2022 Information management 16 84 110
2022 Information technology 13 87 395
2022 Internal audit 5 95 30
2022 Evaluation 12 88 30
2022 Data sciences 8 92 80
2022 Policy 17 83 310
2022 Project management 14 86 275
2022 Other services to the public 28 72 220
2022 None of the above 20 80 515
2020 Client contact centre 15 85 145
2020 Federal regulators 27 73 100
2020 Compliance, inspection and enforcement 19 81 2255
2020 Communications or public affairs 7 93 100
2020 Access to information and privacy 16 84 55
2020 Security 19 81 625
2020 Science and technology 9 91 170
2020 Legal services 17 83 95
2020 Administration and operations 15 85 1080
2020 Human resources 10 90 570
2020 Financial management 14 86 275
2020 Procurement 8 92 45
2020 Real property 15 85 85
2020 Material management 12 88 35
2020 Information management 17 83 90
2020 Information technology 15 85 510
2020 Internal audit 9 91 35
2020 Evaluation 9 91 20
2020 Data sciences 7 93 65
2020 Policy 13 87 340
2020 Project management 12 88 265
2020 Other services to the public 22 78 230
2020 None of the above 16 84 615
2019 Client contact centre 18 82 145
2019 Federal regulators 28 72 80
2019 Compliance, inspection and enforcement 26 74 2060
2019 Communications or public affairs 12 88 90
2019 Access to information and privacy 14 86 60
2019 Security 20 80 755
2019 Science and technology 18 82 120
2019 Legal services 16 84 75
2019 Administration and operations 14 86 975
2019 Human resources 14 86 485
2019 Financial management 14 86 230
2019 Procurement 16 84 50
2019 Real property 15 85 85
2019 Material management 19 81 35
2019 Information management 25 75 75
2019 Information technology 15 85 415
2019 Internal audit 19 81 30
2019 Data sciences 17 83 55
2019 Policy 18 82 245
2019 Project management 16 84 185
2019 Other services to the public 24 76 225
2019 None of the above 22 78 585

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 63 37 35
2024 Intelligence analysts 69 31 55
2024 Federal regulators 85 15 15
2024 Compliance, inspection and enforcement 57 43 395
2024 Communications or public affairs 54 46 15
2024 Security 61 39 100
2024 Science and technology 46 54 20
2024 Legal services 42 58 15
2024 Administration and operations 60 40 165
2024 Human resources 58 42 100
2024 Financial management 39 61 20
2024 Procurement 72 28 10
2024 Information management 60 40 15
2024 Information technology 67 33 65
2024 Data sciences 85 15 10
2024 Policy 62 38 55
2024 Project management 63 37 60
2024 Other services to the public 57 43 60
2024 None of the above 53 47 115
2022 Client contact centre 48 52 30
2022 Federal regulators 42 58 20
2022 Compliance, inspection and enforcement 53 47 445
2022 Communications or public affairs 70 30 10
2022 Security 49 51 130
2022 Science and technology 22 78 15
2022 Legal services 42 58 20
2022 Administration and operations 57 43 150
2022 Human resources 53 47 60
2022 Financial management 67 33 30
2022 Information management 31 69 15
2022 Information technology 51 49 60
2022 Policy 49 51 45
2022 Project management 66 34 40
2022 Other services to the public 61 39 55
2022 None of the above 58 42 95
2020 Client contact centre 27 73 20
2020 Federal regulators 48 52 25
2020 Compliance, inspection and enforcement 54 46 420
2020 Security 45 55 120
2020 Science and technology 16 84 15
2020 Legal services 58 42 15
2020 Administration and operations 51 49 160
2020 Human resources 43 57 55
2020 Financial management 38 62 40
2020 Real property 56 44 15
2020 Information management 81 19 15
2020 Information technology 45 55 75
2020 Policy 52 48 40
2020 Project management 66 34 30
2020 Other services to the public 50 50 50
2020 None of the above 46 54 100

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 68 32 35
2024 Intelligence analysts 59 41 55
2024 Federal regulators 64 36 15
2024 Compliance, inspection and enforcement 71 29 395
2024 Communications or public affairs 45 55 15
2024 Security 66 34 100
2024 Science and technology 60 40 20
2024 Legal services 37 63 15
2024 Administration and operations 70 30 165
2024 Human resources 67 33 100
2024 Financial management 75 25 20
2024 Procurement 47 53 10
2024 Information management 27 73 15
2024 Information technology 45 55 65
2024 Data sciences 85 15 10
2024 Policy 55 45 55
2024 Project management 68 32 60
2024 Other services to the public 66 34 60
2024 None of the above 67 33 120
2022 Client contact centre 59 41 30
2022 Federal regulators 82 18 20
2022 Compliance, inspection and enforcement 72 28 445
2022 Communications or public affairs 51 49 10
2022 Security 69 31 130
2022 Science and technology 76 24 15
2022 Legal services 71 29 20
2022 Administration and operations 75 25 150
2022 Human resources 70 30 60
2022 Financial management 78 22 30
2022 Information management 67 33 15
2022 Information technology 58 42 60
2022 Policy 64 36 45
2022 Project management 69 31 40
2022 Other services to the public 83 17 55
2022 None of the above 72 28 95
2020 Client contact centre 75 25 20
2020 Federal regulators 67 33 25
2020 Compliance, inspection and enforcement 78 22 420
2020 Security 78 22 120
2020 Science and technology 62 38 15
2020 Legal services 90 10 15
2020 Administration and operations 82 18 160
2020 Human resources 78 22 55
2020 Financial management 83 17 40
2020 Real property 77 23 15
2020 Information management 95 5 15
2020 Information technology 77 23 75
2020 Policy 75 25 40
2020 Project management 89 11 30
2020 Other services to the public 75 25 50
2020 None of the above 75 25 100
2019 Client contact centre 77 23 30
2019 Federal regulators 85 15 25
2019 Compliance, inspection and enforcement 79 21 535
2019 Communications or public affairs 79 21 10
2019 Security 75 25 150
2019 Science and technology 81 19 20
2019 Legal services 92 8 10
2019 Administration and operations 79 21 135
2019 Human resources 81 19 70
2019 Financial management 78 22 30
2019 Real property 86 14 15
2019 Information management 72 28 20
2019 Information technology 77 23 65
2019 Policy 88 12 40
2019 Project management 84 16 30
2019 Other services to the public 91 9 55
2019 None of the above 81 19 125

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 38 13 6 5 3 0 75 12 25
2024 Intelligence analysts 43 28 10 8 11 0 0 71 19 35
2024 Compliance, inspection and enforcement 34 34 11 8 12 1 0 69 20 285
2024 Security 37 30 10 13 10 0 0 67 23 65
2024 Science and technology 33 43 8 10 7 0 0 76 16 10
2024 Administration and operations 35 40 8 11 6 0 0 75 17 115
2024 Human resources 35 39 4 9 13 1 0 74 22 65
2024 Financial management 29 21 11 32 6 0 0 51 38 15
2024 Information technology 28 36 18 7 9 0 3 65 17 30
2024 Data sciences 10 50 17 23 0 0 0 60 23 10
2024 Policy 42 31 0 11 15 0 0 74 26 30
2024 Project management 42 33 4 4 14 2 0 77 19 40
2024 Other services to the public 43 32 15 4 6 0 0 75 10 40
2024 None of the above 41 29 17 5 8 0 0 70 13 75
2022 Client contact centre 22 44 18 12 0 0 5 69 13 20
2022 Federal regulators 68 7 7 9 9 0 0 76 17 15
2022 Compliance, inspection and enforcement 33 29 10 15 12 0 1 62 28 315
2022 Security 38 38 7 8 10 0 0 76 18 90
2022 Science and technology 38 37 19 0 6 0 0 75 6 10
2022 Legal services 46 16 18 11 9 0 0 62 20 15
2022 Administration and operations 45 27 11 12 5 2 0 73 17 110
2022 Human resources 30 50 7 10 2 2 0 81 12 45
2022 Financial management 37 19 5 15 24 0 0 56 39 25
2022 Information management 35 44 4 0 17 0 0 79 17 10
2022 Information technology 37 27 6 11 19 0 0 64 30 35
2022 Policy 40 30 5 12 13 0 0 70 24 30
2022 Project management 48 29 7 7 9 0 0 76 16 30
2022 Other services to the public 31 39 10 12 4 3 0 73 17 45
2022 None of the above 32 34 6 15 13 0 0 66 28 65
2020 Client contact centre 33 41 13 13 0 0 0 74 13 15
2020 Federal regulators 13 56 19 0 13 0 0 69 13 15
2020 Compliance, inspection and enforcement 42 34 6 11 7 1 0 76 18 325
2020 Security 49 26 12 5 8 0 0 75 12 95
2020 Legal services 29 50 14 7 0 0 0 79 7 15
2020 Administration and operations 42 35 7 10 5 1 0 78 15 130
2020 Human resources 44 32 11 10 3 0 0 76 13 45
2020 Financial management 75 12 8 5 0 0 0 87 5 35
2020 Real property 43 19 19 10 9 0 0 62 18 10
2020 Information management 52 32 5 5 5 0 0 84 11 15
2020 Information technology 50 31 8 8 2 2 0 82 10 60
2020 Policy 43 28 14 8 6 0 0 71 15 30
2020 Project management 45 35 4 16 0 0 0 80 16 25
2020 Other services to the public 36 48 5 5 5 0 0 84 11 40
2020 None of the above 37 31 12 10 4 1 4 72 15 75
2019 Client contact centre 46 26 11 18 0 0 0 72 18 25
2019 Federal regulators 21 32 11 21 16 0 0 53 37 20
2019 Compliance, inspection and enforcement 36 36 8 9 10 0 0 73 20 420
2019 Security 39 40 6 10 5 0 1 79 15 115
2019 Science and technology 23 47 12 10 8 0 0 70 18 15
2019 Legal services 45 18 0 27 9 0 0 64 36 10
2019 Administration and operations 49 31 7 8 6 0 0 80 13 105
2019 Human resources 49 30 5 5 9 1 0 80 15 55
2019 Financial management 50 25 9 9 6 0 0 75 16 25
2019 Real property 57 26 0 17 0 0 0 83 17 10
2019 Information management 74 18 0 8 0 0 0 92 8 15
2019 Information technology 55 29 4 2 10 0 0 84 12 50
2019 Policy 54 32 0 9 3 0 1 87 13 35
2019 Project management 37 40 5 13 5 0 0 77 18 25
2019 Other services to the public 38 31 8 18 4 0 0 70 22 50
2019 None of the above 29 37 9 16 8 0 0 66 25 100

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 34 9 6 7 2 4 76 14 175
2024 Health care practitioners 25 54 10 7 4 0 0 79 11 10
2024 Intelligence analysts 36 32 11 10 7 4 1 71 17 290
2024 Federal regulators 23 34 12 14 16 0 1 58 30 55
2024 Compliance, inspection and enforcement 25 31 12 13 13 4 2 59 28 1635
2024 Communications or public affairs 31 24 12 18 7 6 3 60 27 65
2024 Access to information and privacy 36 34 3 6 10 12 0 79 18 40
2024 Security 25 32 11 13 13 3 3 61 28 495
2024 Science and technology 44 32 7 11 3 2 1 78 15 120
2024 Legal services 27 33 14 11 10 6 0 63 22 75
2024 Administration and operations 38 29 8 10 8 3 4 72 19 900
2024 Human resources 40 35 7 9 5 3 1 78 15 520
2024 Financial management 37 33 9 9 4 4 4 76 14 190
2024 Procurement 37 31 13 10 8 0 0 69 19 45
2024 Real property 38 36 10 7 4 1 3 78 11 65
2024 Material management 34 44 11 5 3 4 0 81 8 30
2024 Information management 27 45 6 12 5 3 2 76 18 105
2024 Information technology 45 29 7 6 6 4 3 80 13 400
2024 Internal audit 65 19 3 5 3 0 6 89 8 30
2024 Evaluation 23 12 30 19 13 3 0 36 33 30
2024 Data sciences 56 24 8 5 6 0 1 81 11 85
2024 Policy 33 31 10 11 11 3 1 66 23 305
2024 Project management 37 31 9 13 6 2 1 71 20 220
2024 Other services to the public 26 32 12 11 12 4 2 63 24 220
2024 None of the above 29 26 12 13 12 3 5 60 27 480
2022 Client contact centre 31 40 12 8 4 4 2 75 12 160
2022 Federal regulators 34 30 9 9 9 3 6 71 20 90
2022 Compliance, inspection and enforcement 26 32 11 13 12 3 2 61 27 1955
2022 Communications or public affairs 37 36 8 7 4 5 2 79 12 105
2022 Access to information and privacy 46 24 6 5 3 12 4 83 10 55
2022 Security 25 36 12 9 13 4 1 65 23 630
2022 Science and technology 45 34 9 2 1 3 5 86 4 145
2022 Legal services 32 38 8 7 12 3 1 72 20 95
2022 Administration and operations 38 32 10 10 4 3 3 75 15 930
2022 Human resources 50 30 6 4 3 3 3 86 7 550
2022 Financial management 41 34 8 4 3 2 7 83 8 250
2022 Procurement 47 43 0 3 2 6 0 95 5 50
2022 Real property 45 38 6 7 1 2 0 85 8 85
2022 Material management 44 37 3 7 6 0 2 83 13 30
2022 Information management 40 34 12 6 5 1 2 76 11 110
2022 Information technology 48 32 8 5 3 3 2 84 8 395
2022 Internal audit 45 44 5 3 0 3 0 92 3 30
2022 Evaluation 49 31 7 10 3 0 0 81 13 30
2022 Data sciences 49 29 9 3 2 2 6 85 6 80
2022 Policy 47 27 7 8 6 3 2 78 15 310
2022 Project management 40 36 8 7 4 2 2 80 12 275
2022 Other services to the public 27 31 14 10 12 4 2 62 24 220
2022 None of the above 26 29 11 11 13 6 3 62 26 515
2020 Client contact centre 36 36 14 6 5 3 0 75 11 145
2020 Federal regulators 35 20 11 18 11 2 3 57 31 100
2020 Compliance, inspection and enforcement 28 31 13 14 9 2 2 62 25 2255
2020 Communications or public affairs 46 33 7 4 2 3 5 86 6 105
2020 Access to information and privacy 59 28 9 2 0 0 2 89 2 55
2020 Security 33 28 13 14 9 2 2 62 24 630
2020 Science and technology 52 31 5 4 2 2 4 89 6 170
2020 Legal services 31 31 16 16 3 1 2 64 20 95
2020 Administration and operations 43 32 10 7 4 1 3 78 12 1080
2020 Human resources 52 30 8 5 2 2 2 85 7 575
2020 Financial management 54 30 6 3 1 4 2 89 4 275
2020 Procurement 53 35 7 2 0 2 2 91 2 45
2020 Real property 52 28 11 6 1 1 0 81 7 85
2020 Material management 34 51 10 3 0 2 0 87 3 35
2020 Information management 50 31 6 3 4 4 2 86 7 90
2020 Information technology 53 27 11 4 1 2 2 84 5 515
2020 Internal audit 31 38 11 3 0 11 4 82 4 35
2020 Evaluation 63 28 0 5 0 5 0 95 5 20
2020 Data sciences 57 25 6 3 0 6 3 90 3 65
2020 Policy 47 33 8 5 2 2 2 84 7 340
2020 Project management 53 31 5 5 1 3 2 88 7 265
2020 Other services to the public 28 31 11 11 12 3 3 64 24 230
2020 None of the above 37 26 13 10 8 3 3 66 20 620
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 40 3 6 11 0 0 80 17 175
2024 Health care practitioners 35 53 6 0 7 0 0 88 7 10
2024 Intelligence analysts 47 26 10 8 8 1 1 74 16 290
2024 Federal regulators 45 15 17 11 13 0 0 60 24 55
2024 Compliance, inspection and enforcement 32 32 9 10 17 1 0 64 27 1640
2024 Communications or public affairs 38 43 5 5 8 0 0 82 14 65
2024 Access to information and privacy 54 26 4 4 12 0 0 80 16 40
2024 Security 30 29 11 12 18 1 0 59 30 495
2024 Science and technology 53 28 7 5 6 0 1 82 12 120
2024 Legal services 47 26 6 8 13 0 0 73 21 75
2024 Administration and operations 48 26 7 7 8 2 1 77 16 900
2024 Human resources 56 30 5 5 3 0 1 87 8 525
2024 Financial management 45 32 10 5 5 4 0 80 10 190
2024 Procurement 40 35 6 12 6 2 0 76 18 45
2024 Real property 64 24 2 4 4 1 0 89 9 70
2024 Material management 47 43 7 2 0 0 0 91 2 30
2024 Information management 42 34 8 6 8 2 1 77 14 105
2024 Information technology 55 24 8 4 6 2 1 81 11 400
2024 Internal audit 63 30 3 0 0 2 3 97 0 30
2024 Evaluation 21 56 7 9 8 0 0 77 16 30
2024 Data sciences 61 24 4 3 8 0 0 85 11 85
2024 Policy 43 29 8 8 11 1 0 73 19 305
2024 Project management 51 32 5 6 6 0 0 83 12 220
2024 Other services to the public 33 27 9 14 14 2 1 62 29 220
2024 None of the above 39 21 10 7 19 3 1 62 28 480
2022 Client contact centre 40 30 11 7 10 3 0 72 17 160
2022 Federal regulators 51 26 7 9 7 0 0 76 16 90
2022 Compliance, inspection and enforcement 34 30 9 11 15 1 0 65 26 1955
2022 Communications or public affairs 45 36 5 7 6 1 0 82 13 105
2022 Access to information and privacy 61 19 9 4 6 2 0 82 9 55
2022 Security 31 32 11 11 14 2 0 64 25 630
2022 Science and technology 53 28 6 7 3 1 2 84 10 145
2022 Legal services 42 29 6 9 13 2 0 72 22 95
2022 Administration and operations 46 32 6 8 6 2 0 80 14 930
2022 Human resources 57 28 5 5 4 1 0 86 9 550
2022 Financial management 50 30 5 4 8 3 0 83 12 250
2022 Procurement 48 34 8 6 2 1 0 83 8 50
2022 Real property 65 16 9 3 1 4 1 86 5 85
2022 Material management 61 28 2 0 6 0 4 92 6 30
2022 Information management 58 24 7 6 3 3 0 84 8 110
2022 Information technology 51 30 9 4 4 1 0 83 8 395
2022 Internal audit 53 37 2 4 3 0 0 91 7 30
2022 Evaluation 56 30 4 2 7 0 0 86 10 30
2022 Data sciences 67 22 4 5 1 1 0 90 6 80
2022 Policy 59 25 5 4 5 0 0 85 10 310
2022 Project management 57 24 8 6 5 0 0 81 11 275
2022 Other services to the public 37 31 8 7 15 3 0 70 23 220
2022 None of the above 34 29 10 9 17 1 1 64 26 510
2020 Client contact centre 43 32 9 5 10 1 0 76 15 145
2020 Federal regulators 36 23 10 19 12 0 0 59 31 100
2020 Compliance, inspection and enforcement 29 32 11 14 14 0 0 62 27 2250
2020 Communications or public affairs 53 33 6 5 2 0 0 86 7 105
2020 Access to information and privacy 46 37 8 6 3 0 0 83 9 55
2020 Security 34 29 11 13 12 0 0 63 25 625
2020 Science and technology 54 25 7 7 5 1 2 81 13 170
2020 Legal services 32 33 13 17 5 1 0 65 21 95
2020 Administration and operations 47 30 10 8 5 0 0 77 13 1075
2020 Human resources 54 31 6 5 4 1 0 85 9 570
2020 Financial management 54 27 8 6 4 1 1 82 10 275
2020 Procurement 38 41 9 9 4 0 0 78 13 45
2020 Real property 38 38 15 4 3 1 0 77 8 85
2020 Material management 47 26 13 10 5 0 0 73 15 35
2020 Information management 50 20 14 8 7 1 0 71 15 95
2020 Information technology 55 29 7 4 4 1 0 85 8 510
2020 Internal audit 45 31 4 13 5 0 2 77 19 35
2020 Evaluation 50 27 5 13 5 0 0 78 18 20
2020 Data sciences 60 24 9 6 0 0 0 85 6 65
2020 Policy 51 30 7 8 2 1 1 82 10 340
2020 Project management 58 26 6 6 3 1 0 85 9 260
2020 Other services to the public 32 26 12 11 16 2 2 60 28 225
2020 None of the above 37 27 10 12 13 2 0 65 25 615

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 6 16 6 33 6 28 58 18 175
2024 Health care practitioners 0 5 10 6 40 6 32 75 8 10
2024 Intelligence analysts 3 9 14 8 37 4 26 63 17 290
2024 Federal regulators 12 4 21 10 32 7 15 53 21 55
2024 Compliance, inspection and enforcement 7 11 18 9 31 7 18 53 23 1630
2024 Communications or public affairs 1 8 10 6 29 7 38 64 17 65
2024 Access to information and privacy 7 17 10 2 20 6 39 39 43 40
2024 Security 7 12 13 8 33 7 21 56 26 495
2024 Science and technology 4 7 12 7 36 7 28 65 16 120
2024 Legal services 10 14 18 3 27 9 20 42 33 75
2024 Administration and operations 4 9 17 7 34 5 23 57 19 895
2024 Human resources 3 5 14 9 37 4 28 67 12 520
2024 Financial management 4 7 14 8 31 9 27 61 17 190
2024 Procurement 6 0 13 9 33 0 39 68 10 45
2024 Real property 1 4 16 4 44 5 26 69 8 70
2024 Material management 0 8 2 8 69 4 8 88 9 30
2024 Information management 3 14 13 5 29 13 23 53 27 105
2024 Information technology 3 6 16 7 38 9 22 64 13 395
2024 Internal audit 0 10 4 5 54 7 19 81 13 30
2024 Evaluation 9 2 8 9 45 16 12 74 15 30
2024 Data sciences 3 7 8 9 44 10 19 74 15 85
2024 Policy 4 8 18 8 26 10 26 53 19 305
2024 Project management 4 12 17 6 32 6 23 54 22 220
2024 Other services to the public 7 8 15 4 35 5 26 56 21 220
2024 None of the above 8 7 17 6 28 10 24 52 22 480
2022 Client contact centre 4 6 15 10 29 8 28 61 16 160
2022 Federal regulators 8 7 19 9 25 3 29 50 22 85
2022 Compliance, inspection and enforcement 7 10 19 8 35 6 15 55 22 1950
2022 Communications or public affairs 2 7 14 7 30 7 32 61 15 105
2022 Access to information and privacy 3 5 14 5 33 2 38 64 13 55
2022 Security 5 8 18 9 35 6 19 59 17 630
2022 Science and technology 4 4 17 5 39 9 22 64 12 145
2022 Legal services 8 12 18 7 31 5 20 49 27 95
2022 Administration and operations 3 9 15 7 36 7 23 61 17 930
2022 Human resources 5 7 11 6 35 7 30 65 18 550
2022 Financial management 4 4 12 10 37 7 26 70 13 245
2022 Procurement 4 15 9 5 44 6 16 64 25 50
2022 Real property 7 3 14 7 41 10 19 68 13 85
2022 Material management 4 6 17 5 34 2 32 59 15 30
2022 Information management 2 2 11 10 39 11 25 76 7 110
2022 Information technology 3 5 12 6 44 8 22 72 11 395
2022 Internal audit 2 2 6 19 48 4 19 87 5 30
2022 Evaluation 3 6 12 9 46 10 14 72 12 30
2022 Data sciences 1 5 7 11 51 3 21 83 7 80
2022 Policy 3 8 13 8 35 8 25 64 16 310
2022 Project management 5 9 17 9 29 6 25 56 20 275
2022 Other services to the public 8 11 18 8 29 7 19 50 25 220
2022 None of the above 8 8 18 6 28 9 24 50 24 515

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 39 19 12 7 4 0 60 19 175
2024 Health care practitioners 41 16 0 36 7 0 0 57 43 10
2024 Intelligence analysts 19 31 23 13 13 2 0 50 27 290
2024 Federal regulators 13 42 19 5 19 3 0 56 25 55
2024 Compliance, inspection and enforcement 13 34 17 15 20 2 0 48 35 1640
2024 Communications or public affairs 8 37 19 18 17 2 0 45 35 65
2024 Access to information and privacy 30 31 20 9 8 2 0 63 17 40
2024 Security 14 28 20 15 20 2 0 43 36 495
2024 Science and technology 24 36 17 12 9 3 0 62 21 120
2024 Legal services 19 28 12 13 22 7 0 50 37 75
2024 Administration and operations 24 36 16 11 9 2 0 62 21 900
2024 Human resources 18 42 19 11 6 3 0 62 18 525
2024 Financial management 20 36 22 10 5 7 0 60 16 190
2024 Procurement 15 38 23 9 14 2 0 53 23 45
2024 Real property 20 33 24 15 6 4 0 54 21 70
2024 Material management 21 43 22 10 0 3 0 67 10 30
2024 Information management 19 34 20 12 11 4 0 55 24 105
2024 Information technology 23 34 18 10 8 6 1 61 19 400
2024 Internal audit 31 46 4 9 11 0 0 76 19 30
2024 Evaluation 11 35 34 8 13 0 0 46 20 30
2024 Data sciences 23 24 20 15 12 6 0 50 29 85
2024 Policy 11 34 20 18 16 1 0 45 35 305
2024 Project management 16 36 18 14 12 3 0 54 27 220
2024 Other services to the public 15 29 14 12 26 3 0 46 39 220
2024 None of the above 13 32 16 15 21 2 1 47 37 475
2022 Client contact centre 28 37 14 12 5 2 2 68 17 155
2022 Federal regulators 20 42 10 13 14 0 0 62 28 90
2022 Compliance, inspection and enforcement 15 34 18 15 16 2 0 50 32 1950
2022 Communications or public affairs 25 40 14 12 7 2 0 66 20 105
2022 Access to information and privacy 38 27 16 7 10 3 0 67 17 55
2022 Security 11 33 18 15 19 3 0 46 36 630
2022 Science and technology 28 36 22 6 2 4 1 68 9 145
2022 Legal services 18 41 16 13 11 2 0 59 25 95
2022 Administration and operations 25 40 16 10 6 3 0 67 17 930
2022 Human resources 25 43 15 10 4 3 0 71 14 550
2022 Financial management 25 45 13 6 4 6 1 75 11 250
2022 Procurement 17 53 12 10 4 4 0 72 15 50
2022 Real property 30 47 12 8 1 2 0 79 9 85
2022 Material management 39 38 8 9 0 2 4 82 9 30
2022 Information management 27 42 11 9 6 5 0 73 16 110
2022 Information technology 30 34 18 7 4 6 0 68 12 395
2022 Internal audit 44 50 7 0 0 0 0 93 0 30
2022 Evaluation 33 32 17 9 9 0 0 65 18 30
2022 Data sciences 28 36 22 5 4 6 0 68 9 80
2022 Policy 19 39 18 10 10 3 0 60 21 310
2022 Project management 22 46 12 10 7 3 0 70 18 275
2022 Other services to the public 21 30 22 7 17 2 0 53 25 220
2022 None of the above 12 33 15 14 21 3 1 48 37 515
2020 Client contact centre 34 42 13 6 3 1 0 78 9 145
2020 Federal regulators 24 38 16 9 12 0 0 63 21 100
2020 Compliance, inspection and enforcement 23 43 15 12 8 0 0 66 19 2250
2020 Communications or public affairs 33 49 7 4 5 1 0 83 10 105
2020 Access to information and privacy 47 38 5 8 0 2 0 87 9 55
2020 Security 26 37 16 11 9 1 0 63 21 625
2020 Science and technology 40 36 12 5 3 3 1 80 8 170
2020 Legal services 27 43 8 14 7 0 0 70 22 95
2020 Administration and operations 37 42 11 6 2 1 0 80 8 1080
2020 Human resources 38 41 13 4 2 2 0 81 6 575
2020 Financial management 45 35 8 6 3 3 0 83 9 275
2020 Procurement 46 33 13 2 4 3 0 81 6 45
2020 Real property 36 43 15 4 2 0 0 79 6 85
2020 Material management 26 50 14 3 3 3 0 79 7 35
2020 Information management 43 34 15 3 5 0 0 77 8 95
2020 Information technology 35 41 13 6 3 3 0 78 9 510
2020 Internal audit 36 51 0 13 0 0 0 87 13 35
2020 Evaluation 45 32 5 14 0 5 0 80 15 20
2020 Data sciences 35 41 9 5 4 6 0 81 10 65
2020 Policy 28 46 14 6 4 3 0 76 10 345
2020 Project management 37 41 12 6 2 2 0 80 8 265
2020 Other services to the public 23 40 17 9 6 3 2 67 15 230
2020 None of the above 26 37 15 13 8 1 0 63 21 620
2019 Client contact centre 24 44 20 8 2 3 0 69 10 140
2019 Federal regulators 28 32 25 12 2 1 0 60 14 80
2019 Compliance, inspection and enforcement 21 41 17 12 9 0 0 62 21 2055
2019 Communications or public affairs 35 39 10 11 6 0 0 74 16 90
2019 Access to information and privacy 27 36 17 7 7 6 0 67 15 60
2019 Security 25 39 15 12 8 1 0 65 20 750
2019 Science and technology 32 41 17 3 3 4 0 76 6 120
2019 Legal services 18 37 17 15 13 0 0 55 28 75
2019 Administration and operations 30 42 15 8 4 1 0 74 11 970
2019 Human resources 30 44 14 7 3 2 1 76 10 480
2019 Financial management 24 43 18 7 2 5 0 71 10 230
2019 Procurement 25 34 21 18 0 2 0 60 18 50
2019 Real property 28 41 20 6 3 1 0 70 10 85
2019 Material management 33 36 21 5 0 5 0 72 5 35
2019 Information management 25 43 17 9 4 0 1 69 14 80
2019 Information technology 27 38 22 8 4 2 0 66 11 410
2019 Internal audit 40 43 2 7 0 7 0 90 8 30
2019 Data sciences 27 47 8 13 4 1 0 74 17 55
2019 Policy 24 42 15 10 8 1 0 67 18 245
2019 Project management 28 42 18 8 3 1 0 70 12 185
2019 Other services to the public 21 38 16 14 8 2 0 61 23 220
2019 None of the above 21 38 18 10 9 2 0 61 20 590

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Client contact centre 14 28 33 17 9 175
2024 Health care practitioners 42 12 26 7 14 10
2024 Intelligence analysts 10 24 32 24 9 290
2024 Federal regulators 10 19 35 19 17 55
2024 Compliance, inspection and enforcement 11 29 31 22 8 1635
2024 Communications or public affairs 6 23 31 24 17 65
2024 Access to information and privacy 22 29 26 14 9 40
2024 Security 13 27 35 18 7 495
2024 Science and technology 18 21 37 18 7 120
2024 Legal services 7 15 35 34 9 75
2024 Administration and operations 10 26 38 19 7 900
2024 Human resources 9 20 40 23 7 525
2024 Financial management 11 23 34 25 7 190
2024 Procurement 4 15 35 28 17 45
2024 Real property 11 18 39 23 9 70
2024 Material management 33 12 36 13 7 30
2024 Information management 4 32 35 15 13 105
2024 Information technology 13 25 34 19 9 400
2024 Internal audit 18 36 30 17 0 30
2024 Evaluation 3 20 52 20 6 30
2024 Data sciences 9 33 26 23 8 85
2024 Policy 6 21 33 27 13 305
2024 Project management 5 23 40 22 10 220
2024 Other services to the public 10 23 40 16 10 220
2024 None of the above 10 23 35 22 11 480
2022 Client contact centre 14 30 35 16 5 160
2022 Federal regulators 10 21 36 25 8 90
2022 Compliance, inspection and enforcement 10 24 36 22 8 1950
2022 Communications or public affairs 11 24 31 24 10 105
2022 Access to information and privacy 9 20 39 19 13 55
2022 Security 11 27 34 20 8 630
2022 Science and technology 12 26 36 20 7 145
2022 Legal services 2 31 45 14 9 90
2022 Administration and operations 12 25 36 21 6 930
2022 Human resources 11 26 37 20 6 550
2022 Financial management 18 25 32 19 5 245
2022 Procurement 4 25 30 30 11 50
2022 Real property 9 35 30 25 1 85
2022 Material management 24 17 28 23 9 30
2022 Information management 9 29 44 16 2 110
2022 Information technology 14 25 35 19 6 395
2022 Internal audit 9 16 63 9 3 30
2022 Evaluation 8 28 37 27 0 30
2022 Data sciences 12 32 34 17 4 80
2022 Policy 7 25 40 21 7 310
2022 Project management 7 28 33 25 7 275
2022 Other services to the public 13 27 32 22 6 220
2022 None of the above 7 25 34 23 10 510

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 33 13 4 7 4 0 76 11 175
2024 Health care practitioners 37 51 0 12 0 0 0 88 12 10
2024 Intelligence analysts 43 33 12 1 7 2 0 79 9 290
2024 Federal regulators 35 20 17 10 8 7 2 61 20 55
2024 Compliance, inspection and enforcement 29 29 15 9 12 4 1 61 23 1640
2024 Communications or public affairs 36 34 9 6 11 3 0 73 17 65
2024 Access to information and privacy 52 27 8 10 2 2 0 80 12 40
2024 Security 29 26 19 8 14 4 0 57 23 495
2024 Science and technology 50 31 8 3 5 1 2 84 8 120
2024 Legal services 41 30 5 6 11 3 4 76 18 75
2024 Administration and operations 49 25 11 7 4 3 1 77 12 900
2024 Human resources 55 28 9 4 3 2 1 85 7 525
2024 Financial management 44 29 13 5 3 6 0 78 8 190
2024 Procurement 44 35 13 4 4 0 0 79 8 45
2024 Real property 66 21 6 1 6 0 0 88 7 70
2024 Material management 36 54 7 3 0 0 0 90 3 30
2024 Information management 43 26 12 4 5 4 6 76 10 105
2024 Information technology 54 24 9 3 3 5 1 83 7 400
2024 Internal audit 65 20 2 7 3 0 3 87 11 30
2024 Evaluation 26 43 17 8 6 0 0 70 14 30
2024 Data sciences 61 21 6 3 6 1 2 84 9 85
2024 Policy 42 29 14 6 9 1 0 71 15 305
2024 Project management 48 27 12 8 3 2 0 77 11 220
2024 Other services to the public 34 27 12 9 11 5 0 65 22 220
2024 None of the above 36 23 16 6 13 5 1 63 20 480
2022 Client contact centre 43 21 15 5 6 9 1 71 12 160
2022 Federal regulators 52 20 16 5 8 0 0 72 13 90
2022 Compliance, inspection and enforcement 32 28 15 9 11 4 1 63 21 1955
2022 Communications or public affairs 51 30 5 5 8 1 1 82 13 105
2022 Access to information and privacy 66 17 11 1 4 0 1 84 5 55
2022 Security 31 27 17 8 11 4 1 62 20 630
2022 Science and technology 52 26 10 3 3 3 3 83 6 145
2022 Legal services 40 35 14 5 5 1 0 76 10 95
2022 Administration and operations 48 28 10 5 4 5 0 80 9 930
2022 Human resources 56 27 7 3 2 3 1 87 6 550
2022 Financial management 54 25 9 3 4 5 1 83 7 250
2022 Procurement 53 30 7 2 0 7 0 90 2 50
2022 Real property 65 16 10 1 1 6 0 87 3 85
2022 Material management 56 23 11 3 3 0 4 82 6 30
2022 Information management 49 30 14 2 1 4 0 82 3 110
2022 Information technology 54 28 9 2 2 3 1 87 4 395
2022 Internal audit 66 26 0 4 3 0 0 93 7 30
2022 Evaluation 65 19 7 9 0 0 0 84 9 30
2022 Data sciences 70 20 5 2 1 2 0 92 3 80
2022 Policy 59 22 9 4 4 2 1 83 8 310
2022 Project management 58 24 9 4 2 1 1 84 7 275
2022 Other services to the public 36 29 15 7 8 6 1 69 15 220
2022 None of the above 33 26 15 8 12 5 1 63 21 515
2020 Client contact centre 40 29 10 8 8 5 0 73 16 145
2020 Federal regulators 29 26 20 10 11 3 1 57 22 100
2020 Compliance, inspection and enforcement 28 30 17 9 11 4 1 61 22 2245
2020 Communications or public affairs 50 27 16 3 4 0 0 77 6 105
2020 Access to information and privacy 55 26 9 8 0 0 2 83 8 55
2020 Security 31 29 16 8 12 4 0 63 21 625
2020 Science and technology 53 21 9 5 6 5 1 78 12 170
2020 Legal services 29 36 20 10 3 2 0 66 14 95
2020 Administration and operations 45 27 14 5 5 3 1 75 10 1075
2020 Human resources 52 29 10 5 2 1 1 82 8 565
2020 Financial management 53 25 9 4 2 5 1 83 7 275
2020 Procurement 47 31 16 2 4 0 0 78 6 45
2020 Real property 48 30 10 5 3 2 1 81 9 85
2020 Material management 41 24 18 7 3 6 0 70 11 35
2020 Information management 48 27 9 7 4 4 0 79 11 95
2020 Information technology 50 29 10 4 2 4 1 82 7 510
2020 Internal audit 39 50 6 0 3 0 2 90 4 35
2020 Evaluation 54 23 18 5 0 0 0 78 5 20
2020 Data sciences 54 24 18 3 0 1 0 79 3 65
2020 Policy 48 30 11 3 4 4 0 81 7 345
2020 Project management 60 22 9 4 1 3 0 85 5 265
2020 Other services to the public 30 22 22 8 11 6 1 56 20 225
2020 None of the above 37 25 14 7 9 5 1 67 18 615

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 32 9 5 16 1 0 70 22 175
2024 Health care practitioners 35 48 11 0 7 0 0 82 7 10
2024 Intelligence analysts 38 28 8 10 13 2 0 68 23 290
2024 Federal regulators 28 20 14 13 25 0 0 48 38 55
2024 Compliance, inspection and enforcement 25 24 9 15 26 1 0 49 42 1640
2024 Communications or public affairs 31 39 5 17 8 0 0 70 25 65
2024 Access to information and privacy 50 24 6 7 14 0 0 74 21 40
2024 Security 27 21 11 15 25 2 0 49 40 495
2024 Science and technology 46 27 7 9 9 0 1 74 19 120
2024 Legal services 40 16 6 15 23 0 0 56 38 75
2024 Administration and operations 42 23 9 11 13 2 1 67 24 900
2024 Human resources 47 30 6 8 7 1 1 79 15 525
2024 Financial management 40 32 8 8 9 4 0 74 18 190
2024 Procurement 37 34 4 12 10 4 0 73 23 45
2024 Real property 54 27 6 8 4 0 0 81 12 70
2024 Material management 41 30 23 6 0 0 0 71 6 30
2024 Information management 38 25 10 8 11 7 1 68 21 105
2024 Information technology 47 22 9 8 9 3 1 72 18 395
2024 Internal audit 54 25 4 7 3 0 5 84 11 30
2024 Evaluation 17 47 15 2 19 0 0 64 21 30
2024 Data sciences 52 20 4 12 10 2 0 73 22 85
2024 Policy 35 27 7 11 19 1 0 63 30 305
2024 Project management 44 24 10 13 9 0 0 68 22 220
2024 Other services to the public 28 19 11 18 20 2 1 49 39 220
2024 None of the above 34 18 9 11 24 4 1 54 36 480
2022 Client contact centre 38 26 10 10 14 2 0 65 25 160
2022 Federal regulators 44 20 10 13 11 3 0 66 24 90
2022 Compliance, inspection and enforcement 26 25 9 14 24 1 0 52 39 1955
2022 Communications or public affairs 43 29 5 11 10 1 1 73 21 105
2022 Access to information and privacy 52 19 9 7 9 4 0 73 17 55
2022 Security 27 27 11 11 22 2 0 56 34 630
2022 Science and technology 49 16 11 12 8 2 2 68 21 145
2022 Legal services 37 23 6 16 17 1 0 60 34 95
2022 Administration and operations 40 28 8 13 9 2 0 70 22 930
2022 Human resources 51 28 7 6 7 1 0 79 13 550
2022 Financial management 46 25 7 9 9 3 1 74 19 250
2022 Procurement 44 30 11 6 7 1 0 76 13 50
2022 Real property 59 17 8 9 3 4 0 79 13 85
2022 Material management 47 29 12 2 8 0 4 78 10 30
2022 Information management 43 27 12 7 4 6 0 75 12 110
2022 Information technology 44 30 9 8 7 2 1 75 15 395
2022 Internal audit 36 48 5 4 6 0 0 85 10 30
2022 Evaluation 43 32 9 6 7 3 0 77 13 30
2022 Data sciences 54 26 6 6 7 1 0 81 12 80
2022 Policy 51 17 11 10 10 1 0 69 20 310
2022 Project management 50 23 7 11 9 1 0 73 20 275
2022 Other services to the public 31 25 10 14 17 2 0 58 32 220
2022 None of the above 28 24 10 13 22 1 1 53 36 515
2020 Client contact centre 35 31 10 8 14 1 0 67 23 145
2020 Federal regulators 27 19 13 22 19 0 0 46 41 100
2020 Compliance, inspection and enforcement 21 28 12 16 22 1 0 49 39 2255
2020 Communications or public affairs 39 35 9 13 4 0 0 74 17 105
2020 Access to information and privacy 47 30 7 8 5 0 2 79 14 55
2020 Security 26 25 14 16 19 0 0 51 35 620
2020 Science and technology 42 25 7 14 10 1 1 68 25 170
2020 Legal services 27 23 11 25 14 0 0 50 39 95
2020 Administration and operations 37 28 12 12 10 1 0 66 22 1080
2020 Human resources 44 32 8 8 7 1 0 77 15 570
2020 Financial management 42 27 12 8 9 1 0 70 18 275
2020 Procurement 42 17 16 17 6 2 0 60 23 40
2020 Real property 33 32 17 12 4 1 0 66 16 85
2020 Material management 38 25 10 11 14 3 0 64 26 35
2020 Information management 46 20 10 13 10 1 0 67 23 95
2020 Information technology 42 28 12 9 5 3 1 73 15 510
2020 Internal audit 31 32 13 22 0 0 2 64 22 35
2020 Evaluation 32 27 13 19 9 0 0 59 28 20
2020 Data sciences 38 33 12 11 3 2 0 73 15 65
2020 Policy 37 30 12 10 10 1 0 68 21 345
2020 Project management 48 23 13 9 6 1 0 72 15 265
2020 Other services to the public 26 23 13 16 19 2 0 50 36 230
2020 None of the above 31 20 12 15 20 1 1 52 35 620

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 43 17 13 12 0 1 58 25 175
2024 Health care practitioners 20 48 5 17 10 0 0 68 26 10
2024 Intelligence analysts 16 30 17 16 18 2 0 47 35 290
2024 Federal regulators 15 24 19 12 29 0 0 39 41 55
2024 Compliance, inspection and enforcement 10 22 15 20 31 1 0 32 52 1640
2024 Communications or public affairs 12 20 10 21 32 5 0 33 56 65
2024 Access to information and privacy 30 34 17 2 16 0 0 65 18 40
2024 Security 8 23 16 21 29 1 0 32 52 495
2024 Science and technology 24 42 10 14 9 1 0 67 23 120
2024 Legal services 14 27 10 17 27 4 0 43 47 75
2024 Administration and operations 19 34 14 15 16 1 1 54 32 895
2024 Human resources 23 34 17 16 8 2 0 58 25 525
2024 Financial management 19 37 20 10 10 4 1 58 21 190
2024 Procurement 8 36 21 18 15 2 0 45 34 45
2024 Real property 22 35 14 20 8 1 0 57 29 70
2024 Material management 30 38 14 19 0 0 0 68 19 30
2024 Information management 18 34 15 18 13 1 1 54 31 105
2024 Information technology 24 33 17 15 9 2 0 58 25 400
2024 Internal audit 25 51 3 10 9 3 0 78 19 30
2024 Evaluation 26 29 10 22 9 4 0 57 32 30
2024 Data sciences 24 36 11 14 11 2 1 63 26 85
2024 Policy 12 27 14 20 26 1 0 40 46 305
2024 Project management 15 33 15 18 16 2 0 49 35 220
2024 Other services to the public 13 27 9 16 31 4 1 42 49 220
2024 None of the above 8 26 18 15 28 4 0 35 45 480
2022 Client contact centre 22 34 14 16 7 4 2 60 25 160
2022 Federal regulators 25 33 14 15 14 0 0 58 29 90
2022 Compliance, inspection and enforcement 10 24 15 23 27 1 0 34 50 1950
2022 Communications or public affairs 27 27 13 14 16 3 1 56 30 105
2022 Access to information and privacy 23 43 12 12 10 0 0 67 22 55
2022 Security 10 27 15 22 24 1 0 38 47 630
2022 Science and technology 25 35 18 13 9 0 1 60 22 145
2022 Legal services 9 43 11 21 16 0 0 52 37 95
2022 Administration and operations 24 34 17 13 10 2 0 60 23 930
2022 Human resources 27 40 15 11 6 2 0 68 17 550
2022 Financial management 34 35 13 6 6 5 1 73 13 250
2022 Procurement 23 42 16 11 6 2 0 66 18 50
2022 Real property 35 37 11 8 3 6 0 77 11 85
2022 Material management 32 43 12 5 8 0 0 75 13 30
2022 Information management 33 41 10 10 5 1 0 75 15 110
2022 Information technology 30 36 16 8 7 2 1 68 15 395
2022 Internal audit 45 46 4 0 6 0 0 91 6 30
2022 Evaluation 47 28 16 3 6 0 0 75 9 30
2022 Data sciences 36 38 12 9 3 2 0 76 12 80
2022 Policy 26 34 15 12 13 1 0 60 25 310
2022 Project management 25 36 14 12 11 1 0 62 24 275
2022 Other services to the public 15 29 14 12 26 3 0 46 39 220
2022 None of the above 14 23 15 21 24 2 1 38 46 510
2020 Client contact centre 26 35 9 15 12 2 0 63 28 145
2020 Federal regulators 18 25 13 19 23 2 0 44 42 100
2020 Compliance, inspection and enforcement 14 27 19 19 20 1 0 41 40 2260
2020 Communications or public affairs 33 28 15 11 9 4 0 64 21 105
2020 Access to information and privacy 45 23 20 11 0 0 2 69 11 55
2020 Security 18 27 18 17 18 2 0 46 36 625
2020 Science and technology 47 25 14 6 6 1 0 73 12 170
2020 Legal services 21 29 30 13 6 0 0 51 19 95
2020 Administration and operations 30 34 15 10 9 1 0 65 19 1080
2020 Human resources 39 34 13 9 4 1 0 74 13 575
2020 Financial management 43 32 12 7 3 2 0 77 10 275
2020 Procurement 33 30 22 12 4 0 0 62 15 45
2020 Real property 31 29 24 8 7 1 0 61 16 85
2020 Material management 30 29 16 10 12 3 0 61 23 35
2020 Information management 41 24 19 6 11 0 0 64 17 95
2020 Information technology 34 35 15 7 6 3 0 72 13 510
2020 Internal audit 32 48 17 3 0 0 0 80 3 35
2020 Evaluation 53 24 14 9 0 0 0 77 9 20
2020 Data sciences 47 29 14 9 1 1 0 76 10 65
2020 Policy 32 34 15 10 6 3 0 68 16 345
2020 Project management 38 34 14 10 3 2 0 73 13 265
2020 Other services to the public 22 22 19 15 19 2 2 45 35 230
2020 None of the above 24 27 17 13 16 2 0 52 30 620
2019 Client contact centre 20 40 14 16 8 2 0 61 25 145
2019 Federal regulators 10 25 23 22 20 0 0 35 42 80
2019 Compliance, inspection and enforcement 10 25 17 21 25 1 0 36 47 2060
2019 Communications or public affairs 26 33 19 11 7 3 0 61 19 90
2019 Access to information and privacy 24 40 18 13 5 0 0 64 18 60
2019 Security 14 29 20 17 19 1 0 43 37 755
2019 Science and technology 22 36 21 13 6 2 0 60 19 120
2019 Legal services 15 20 26 12 26 0 0 36 38 75
2019 Administration and operations 21 36 19 13 9 1 0 58 23 975
2019 Human resources 27 38 12 13 8 2 1 66 21 480
2019 Financial management 19 44 22 8 4 2 0 65 13 230
2019 Procurement 14 34 25 22 5 0 0 48 27 50
2019 Real property 22 30 23 15 9 0 0 52 25 85
2019 Material management 13 37 35 3 7 5 0 52 11 35
2019 Information management 23 28 24 9 13 3 0 53 23 80
2019 Information technology 23 28 21 19 8 2 0 52 27 415
2019 Internal audit 38 26 21 12 2 0 0 64 14 30
2019 Data sciences 30 32 20 13 4 1 0 62 18 55
2019 Policy 17 30 18 22 13 0 0 47 35 245
2019 Project management 17 33 21 18 10 1 0 50 28 185
2019 Other services to the public 12 22 26 20 20 0 0 34 40 225
2019 None of the above 13 27 18 22 19 2 0 40 41 590

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 53 19 7 0 0 0 74 7 30
2024 Intelligence analysts 10 34 19 24 13 0 0 44 36 30
2024 Federal regulators 6 48 5 11 31 0 0 53 42 15
2024 Compliance, inspection and enforcement 11 39 17 19 14 0 0 50 33 295
2024 Communications or public affairs 0 44 9 24 20 4 0 45 45 25
2024 Security 16 37 22 13 11 1 0 53 25 130
2024 Science and technology 10 31 13 35 10 0 0 41 46 30
2024 Administration and operations 12 46 18 14 9 0 0 59 23 180
2024 Human resources 18 48 12 12 8 1 1 67 20 130
2024 Financial management 28 34 18 14 4 2 0 64 18 55
2024 Procurement 24 38 0 27 11 0 0 62 38 10
2024 Real property 21 35 21 8 14 0 0 56 23 25
2024 Information management 24 35 32 9 0 0 0 59 9 20
2024 Information technology 13 45 13 22 5 2 0 60 27 90
2024 Internal audit 25 43 0 9 15 8 0 75 25 10
2024 Data sciences 14 47 14 19 7 0 0 60 26 15
2024 Policy 6 56 8 21 8 1 0 63 29 60
2024 Project management 8 49 13 14 17 0 0 57 30 60
2024 Other services to the public 9 54 18 8 10 0 0 64 18 25
2024 None of the above 11 37 5 25 20 1 0 49 46 95
2022 Client contact centre 25 45 5 22 3 0 0 70 25 25
2022 Federal regulators 10 47 15 22 7 0 0 57 29 25
2022 Compliance, inspection and enforcement 11 44 15 21 10 0 0 55 30 350
2022 Communications or public affairs 24 41 13 10 13 0 0 65 22 30
2022 Access to information and privacy 21 54 8 17 0 0 0 75 17 10
2022 Security 14 42 13 15 16 1 0 56 31 120
2022 Science and technology 12 55 18 10 6 0 0 67 15 35
2022 Legal services 8 55 18 9 10 0 0 63 19 10
2022 Administration and operations 18 48 13 13 8 1 0 66 21 200
2022 Human resources 22 48 11 14 4 1 1 71 18 145
2022 Financial management 17 50 11 13 3 5 0 71 17 85
2022 Real property 22 52 6 13 4 3 0 76 17 30
2022 Information management 17 54 4 12 9 5 0 75 21 25
2022 Information technology 15 44 18 16 3 4 1 61 20 120
2022 Data sciences 8 70 7 15 0 0 0 78 15 15
2022 Policy 11 46 11 21 7 3 0 59 30 75
2022 Project management 12 52 16 14 5 1 0 64 19 75
2022 Other services to the public 15 43 16 13 13 0 0 58 25 35
2022 None of the above 7 44 20 19 10 0 1 51 30 110
2020 Client contact centre 31 52 0 6 4 6 0 89 11 20
2020 Federal regulators 6 62 20 6 6 0 0 69 11 20
2020 Compliance, inspection and enforcement 16 51 14 12 6 0 0 67 19 400
2020 Communications or public affairs 23 38 26 9 4 0 0 61 13 25
2020 Security 23 42 21 10 4 0 0 65 14 120
2020 Science and technology 21 47 11 12 3 6 0 72 16 30
2020 Administration and operations 19 49 14 14 3 1 0 69 17 230
2020 Human resources 25 55 11 10 0 0 0 79 10 130
2020 Financial management 20 41 20 12 2 4 0 64 15 90
2020 Real property 33 53 11 4 0 0 0 85 4 25
2020 Material management 48 25 18 9 0 0 0 73 9 10
2020 Information management 37 32 17 5 9 0 0 69 14 20
2020 Information technology 19 50 16 9 4 1 1 70 14 140
2020 Internal audit 34 56 10 0 0 0 0 90 0 10
2020 Data sciences 18 82 0 0 0 0 0 100 0 15
2020 Policy 13 43 17 21 6 0 0 56 27 75
2020 Project management 28 41 15 10 2 0 3 72 12 70
2020 Other services to the public 17 51 12 9 7 4 0 71 16 30
2020 None of the above 16 53 13 10 7 0 2 70 17 130
2019 Client contact centre 11 33 29 18 9 0 0 44 27 15
2019 Federal regulators 25 45 12 9 9 0 0 69 18 20
2019 Compliance, inspection and enforcement 18 46 13 17 6 0 0 65 22 350
2019 Communications or public affairs 18 57 8 4 4 4 4 82 9 25
2019 Security 20 44 14 15 7 0 0 65 22 120
2019 Science and technology 34 35 15 3 8 0 4 73 12 25
2019 Administration and operations 19 53 10 11 6 0 0 72 18 165
2019 Human resources 27 47 10 13 2 0 2 75 15 115
2019 Financial management 23 48 7 16 0 3 3 76 17 65
2019 Real property 31 42 4 12 8 0 4 75 21 25
2019 Information management 20 20 26 34 0 0 0 40 34 15
2019 Information technology 18 39 17 17 6 1 3 59 23 110
2019 Policy 15 38 10 14 21 2 0 54 36 55
2019 Project management 28 44 5 22 0 0 0 73 22 60
2019 Other services to the public 26 45 10 11 7 0 0 71 19 30
2019 None of the above 13 46 20 12 8 0 1 59 21 90

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 26 13 8 11 0 4 40 60 175
2024 Health care practitioners 26 31 7 0 36 0 0 26 74 10
2024 Intelligence analysts 33 28 17 10 12 0 1 34 66 290
2024 Federal regulators 28 48 15 5 5 0 0 28 72 55
2024 Compliance, inspection and enforcement 33 32 16 8 9 1 1 33 67 1630
2024 Communications or public affairs 35 14 23 4 18 0 6 37 63 65
2024 Access to information and privacy 41 20 21 7 11 0 0 41 59 40
2024 Security 30 31 18 7 12 1 1 31 69 495
2024 Science and technology 28 31 21 8 11 0 2 29 71 120
2024 Legal services 26 29 22 6 16 0 0 26 74 75
2024 Administration and operations 36 26 17 8 10 0 3 37 63 890
2024 Human resources 38 24 15 10 10 0 3 39 61 520
2024 Financial management 39 26 18 4 11 0 1 40 60 190
2024 Procurement 18 36 26 6 14 0 0 18 82 45
2024 Real property 32 36 15 6 10 0 2 32 68 70
2024 Material management 28 31 8 4 25 0 4 29 71 30
2024 Information management 39 16 14 11 15 2 2 41 59 105
2024 Information technology 38 23 15 9 11 1 3 40 60 395
2024 Internal audit 48 32 3 2 13 0 0 48 52 30
2024 Evaluation 32 43 17 0 9 0 0 32 68 30
2024 Data sciences 46 31 14 4 6 0 0 46 54 85
2024 Policy 30 29 17 9 11 1 2 31 69 305
2024 Project management 29 36 16 5 12 0 1 30 70 220
2024 Other services to the public 34 31 17 4 11 1 2 35 65 220
2024 None of the above 33 28 15 7 12 2 2 35 65 475
2022 Client contact centre 25 27 15 10 22 1 1 155
2022 Federal regulators 24 30 14 4 27 0 0 85
2022 Compliance, inspection and enforcement 30 32 17 9 12 0 1 1935
2022 Communications or public affairs 25 39 14 7 14 1 0 105
2022 Access to information and privacy 36 30 7 6 19 0 1 55
2022 Security 30 29 18 6 15 0 2 625
2022 Science and technology 24 27 19 11 17 0 3 145
2022 Legal services 32 21 17 11 19 0 0 95
2022 Administration and operations 33 25 19 10 10 0 2 930
2022 Human resources 35 24 13 11 15 0 3 545
2022 Financial management 34 23 14 11 16 0 1 250
2022 Procurement 22 30 21 8 17 2 0 50
2022 Real property 40 22 13 11 12 1 1 85
2022 Material management 14 33 33 14 0 0 7 30
2022 Information management 29 29 23 9 9 0 1 110
2022 Information technology 28 25 21 10 13 0 2 395
2022 Internal audit 56 16 11 2 9 0 5 30
2022 Evaluation 25 19 31 3 22 0 0 30
2022 Data sciences 26 34 19 8 13 0 0 80
2022 Policy 30 26 16 8 17 0 3 310
2022 Project management 32 27 18 8 14 0 1 275
2022 Other services to the public 32 33 15 8 9 2 2 215
2022 None of the above 28 26 18 8 16 1 3 510
2020 Client contact centre 35 27 19 9 9 0 0 145
2020 Federal regulators 28 31 19 11 11 0 0 100
2020 Compliance, inspection and enforcement 25 29 23 12 11 0 0 2255
2020 Communications or public affairs 27 38 15 12 7 0 0 105
2020 Access to information and privacy 33 22 29 4 9 0 2 55
2020 Security 25 26 23 15 11 0 0 630
2020 Science and technology 36 31 18 6 7 1 1 170
2020 Legal services 27 30 20 12 10 0 1 95
2020 Administration and operations 36 28 19 9 8 0 0 1080
2020 Human resources 38 24 17 11 8 0 1 570
2020 Financial management 36 28 19 10 6 0 1 275
2020 Procurement 25 27 27 9 10 0 2 45
2020 Real property 34 22 18 16 8 0 1 85
2020 Material management 30 21 26 13 6 3 0 35
2020 Information management 42 19 19 7 11 1 1 95
2020 Information technology 37 27 18 10 8 0 0 510
2020 Internal audit 27 21 7 39 5 0 0 35
2020 Evaluation 35 24 27 5 9 0 0 20
2020 Data sciences 39 23 17 18 4 0 0 65
2020 Policy 30 28 20 12 9 0 1 340
2020 Project management 26 32 24 8 9 0 2 265
2020 Other services to the public 29 33 19 8 10 0 0 230
2020 None of the above 27 22 24 12 13 0 1 615
2019 Client contact centre 29 18 20 16 16 1 1 145
2019 Federal regulators 23 20 25 10 22 0 0 80
2019 Compliance, inspection and enforcement 26 27 20 11 16 0 0 2065
2019 Communications or public affairs 27 19 18 21 15 0 0 90
2019 Access to information and privacy 33 16 14 15 21 0 0 60
2019 Security 23 28 18 12 18 0 1 755
2019 Science and technology 29 32 15 11 13 0 0 120
2019 Legal services 26 31 17 11 16 0 0 75
2019 Administration and operations 26 28 18 11 15 0 1 970
2019 Human resources 27 23 18 12 19 0 1 480
2019 Financial management 19 24 18 14 24 0 1 225
2019 Procurement 22 13 21 12 28 0 4 50
2019 Real property 36 24 18 10 11 0 1 85
2019 Material management 24 29 17 18 12 0 0 35
2019 Information management 35 12 14 15 22 0 1 80
2019 Information technology 26 25 22 13 12 0 1 415
2019 Internal audit 42 17 21 15 5 0 0 30
2019 Data sciences 28 19 25 17 11 0 0 55
2019 Policy 20 24 17 13 25 0 1 245
2019 Project management 24 21 23 11 21 0 0 185
2019 Other services to the public 26 25 21 11 14 1 2 225
2019 None of the above 22 25 20 10 22 0 1 590

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 30 23 12 9 0 2 24 76 175
2024 Health care practitioners 15 48 17 15 5 0 0 15 85 10
2024 Intelligence analysts 21 27 27 13 11 0 2 21 79 285
2024 Federal regulators 26 30 22 7 16 0 0 26 74 55
2024 Compliance, inspection and enforcement 20 27 25 13 14 0 1 20 80 1635
2024 Communications or public affairs 17 16 23 18 25 0 0 17 83 65
2024 Access to information and privacy 33 11 22 16 18 0 0 33 67 40
2024 Security 22 26 21 14 16 0 1 22 78 490
2024 Science and technology 25 24 27 12 10 0 3 25 75 120
2024 Legal services 18 14 15 16 36 0 0 18 82 75
2024 Administration and operations 26 29 21 12 11 0 1 26 74 895
2024 Human resources 17 21 28 15 17 1 1 17 83 525
2024 Financial management 15 29 22 17 18 0 0 15 85 190
2024 Procurement 12 19 15 29 25 0 0 12 88 45
2024 Real property 12 19 36 18 14 0 1 12 88 70
2024 Material management 20 31 9 33 4 0 4 20 80 30
2024 Information management 32 23 23 11 9 0 2 33 67 105
2024 Information technology 20 29 24 14 11 0 1 20 80 395
2024 Internal audit 33 21 29 5 11 0 0 33 67 30
2024 Evaluation 37 20 28 0 15 0 0 37 63 30
2024 Data sciences 37 32 20 4 7 0 0 37 63 85
2024 Policy 13 22 29 21 15 0 1 13 87 300
2024 Project management 16 28 23 16 14 0 4 16 84 220
2024 Other services to the public 30 24 19 12 11 1 3 31 69 220
2024 None of the above 19 25 22 14 16 2 2 20 80 475
2022 Client contact centre 28 26 22 17 7 0 0 155
2022 Federal regulators 28 24 20 18 11 0 0 90
2022 Compliance, inspection and enforcement 18 29 24 13 15 0 1 1940
2022 Communications or public affairs 21 26 27 10 16 0 0 105
2022 Access to information and privacy 24 23 22 15 15 0 2 55
2022 Security 21 30 21 13 14 0 1 630
2022 Science and technology 18 29 28 13 12 0 1 145
2022 Legal services 7 26 24 16 27 0 2 95
2022 Administration and operations 25 30 22 11 10 0 1 925
2022 Human resources 12 26 23 17 22 0 0 550
2022 Financial management 18 25 25 16 16 0 0 245
2022 Procurement 15 20 27 9 27 2 0 50
2022 Real property 13 32 25 20 9 1 0 85
2022 Material management 25 28 31 11 2 0 4 30
2022 Information management 29 32 21 10 7 0 2 110
2022 Information technology 24 24 22 15 14 0 1 395
2022 Internal audit 40 23 22 2 11 0 2 30
2022 Evaluation 19 32 26 12 10 0 0 30
2022 Data sciences 22 42 23 9 4 0 0 80
2022 Policy 14 28 25 18 15 0 0 310
2022 Project management 20 27 24 12 15 0 1 275
2022 Other services to the public 26 28 19 15 10 1 1 215
2022 None of the above 18 25 25 15 14 1 2 510
2020 Client contact centre 24 29 22 12 12 0 0 145
2020 Federal regulators 23 26 30 10 11 0 0 100
2020 Compliance, inspection and enforcement 22 29 24 14 10 0 0 2260
2020 Communications or public affairs 24 30 23 12 9 1 0 105
2020 Access to information and privacy 20 40 20 14 5 0 2 55
2020 Security 28 29 23 13 7 0 1 630
2020 Science and technology 28 30 25 10 7 0 0 170
2020 Legal services 10 26 32 16 17 0 0 95
2020 Administration and operations 25 27 23 13 11 0 1 1080
2020 Human resources 20 23 28 15 13 0 1 575
2020 Financial management 23 23 30 14 10 0 0 270
2020 Procurement 19 25 19 17 21 0 0 45
2020 Real property 12 31 26 18 13 0 0 85
2020 Material management 40 16 25 13 4 3 0 35
2020 Information management 26 39 17 14 5 0 0 95
2020 Information technology 20 24 26 18 12 0 1 515
2020 Internal audit 14 38 28 16 4 0 0 35
2020 Evaluation 35 23 14 28 0 0 0 20
2020 Data sciences 21 38 20 14 7 0 0 65
2020 Policy 13 26 32 13 16 0 0 340
2020 Project management 14 30 29 15 11 0 0 265
2020 Other services to the public 31 26 20 14 9 0 1 230
2020 None of the above 24 26 23 15 10 0 2 615
2019 Client contact centre 36 28 19 12 4 0 1 145
2019 Federal regulators 21 21 23 21 14 0 0 80
2019 Compliance, inspection and enforcement 19 28 25 14 14 0 0 2055
2019 Communications or public affairs 23 34 16 15 13 0 0 90
2019 Access to information and privacy 29 24 33 12 3 0 0 60
2019 Security 22 28 24 13 13 0 0 755
2019 Science and technology 25 24 23 22 6 0 0 120
2019 Legal services 8 15 31 26 19 1 0 75
2019 Administration and operations 27 29 22 14 7 0 1 970
2019 Human resources 23 27 23 15 12 0 0 485
2019 Financial management 21 30 28 13 8 0 0 230
2019 Procurement 15 32 11 20 23 0 0 50
2019 Real property 19 18 33 18 12 0 1 85
2019 Material management 26 39 17 10 9 0 0 35
2019 Information management 28 30 18 16 7 0 2 80
2019 Information technology 24 26 23 13 13 0 1 415
2019 Internal audit 38 19 24 17 2 0 0 30
2019 Data sciences 30 31 26 6 6 0 0 55
2019 Policy 14 30 26 16 14 0 0 245
2019 Project management 15 31 26 15 12 0 1 185
2019 Other services to the public 22 28 25 13 10 0 2 225
2019 None of the above 23 24 23 15 14 0 1 590

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 18 22 9 5 0 9 40 60 175
2024 Health care practitioners 56 24 20 0 0 0 0 56 44 10
2024 Intelligence analysts 32 33 19 6 6 1 3 33 67 290
2024 Federal regulators 23 45 11 10 6 0 5 25 75 55
2024 Compliance, inspection and enforcement 32 26 20 8 7 1 6 34 66 1625
2024 Communications or public affairs 16 18 28 14 25 0 0 16 84 65
2024 Access to information and privacy 39 24 22 7 8 0 0 39 61 40
2024 Security 30 27 18 9 7 2 7 33 67 490
2024 Science and technology 30 28 20 13 5 0 3 31 69 120
2024 Legal services 17 24 25 14 13 0 7 19 81 75
2024 Administration and operations 32 29 17 10 9 1 2 33 67 895
2024 Human resources 21 28 23 12 13 1 2 21 79 520
2024 Financial management 22 26 23 13 15 0 1 23 77 190
2024 Procurement 10 29 16 24 21 0 0 10 90 45
2024 Real property 18 25 19 20 15 0 3 18 82 70
2024 Material management 34 32 30 2 2 0 0 34 66 30
2024 Information management 36 25 18 9 8 0 4 37 63 105
2024 Information technology 29 27 20 11 10 0 1 30 70 400
2024 Internal audit 38 36 10 2 13 0 0 38 62 30
2024 Evaluation 43 24 24 0 9 0 0 43 57 30
2024 Data sciences 40 26 20 4 9 0 0 40 60 85
2024 Policy 13 25 24 19 19 0 1 13 87 305
2024 Project management 15 24 25 17 18 0 1 15 85 220
2024 Other services to the public 36 30 14 5 8 1 6 39 61 220
2024 None of the above 28 22 18 11 12 2 6 31 69 475
2022 Client contact centre 35 21 18 12 9 2 4 155
2022 Federal regulators 31 33 14 11 10 0 0 85
2022 Compliance, inspection and enforcement 31 29 18 8 8 1 5 1935
2022 Communications or public affairs 24 26 20 17 12 0 2 105
2022 Access to information and privacy 27 42 16 5 6 0 3 55
2022 Security 29 29 19 8 8 1 6 630
2022 Science and technology 27 35 20 11 7 0 1 145
2022 Legal services 13 32 25 18 10 0 2 95
2022 Administration and operations 34 26 20 10 7 0 2 925
2022 Human resources 20 27 24 13 14 0 1 550
2022 Financial management 25 24 22 14 14 0 0 245
2022 Procurement 19 21 25 9 22 2 3 50
2022 Real property 22 21 31 14 8 1 3 85
2022 Material management 26 23 29 15 0 0 6 30
2022 Information management 40 29 16 9 5 0 2 105
2022 Information technology 32 27 16 11 13 0 1 395
2022 Internal audit 45 28 12 4 9 0 2 30
2022 Evaluation 33 22 22 12 11 0 0 25
2022 Data sciences 34 32 11 14 7 1 1 80
2022 Policy 18 23 26 18 14 0 0 310
2022 Project management 21 28 23 12 15 0 1 275
2022 Other services to the public 38 30 12 6 7 1 5 215
2022 None of the above 31 24 20 9 10 1 5 510
2020 Client contact centre 28 29 24 6 9 0 4 145
2020 Federal regulators 25 35 18 13 6 1 2 100
2020 Compliance, inspection and enforcement 35 31 17 8 6 0 2 2250
2020 Communications or public affairs 24 28 24 13 10 0 1 100
2020 Access to information and privacy 37 30 21 7 4 0 2 55
2020 Security 41 28 17 8 3 0 3 630
2020 Science and technology 45 24 18 3 8 1 1 170
2020 Legal services 24 32 27 14 3 0 0 95
2020 Administration and operations 33 30 17 10 9 0 1 1080
2020 Human resources 25 28 25 14 7 0 1 570
2020 Financial management 29 31 21 11 7 1 1 275
2020 Procurement 21 25 21 16 17 0 0 45
2020 Real property 18 29 29 19 4 0 1 85
2020 Material management 37 11 36 4 0 12 0 35
2020 Information management 40 33 13 9 4 0 1 95
2020 Information technology 27 28 19 15 10 0 1 510
2020 Internal audit 31 22 28 13 5 0 0 35
2020 Evaluation 32 19 31 9 9 0 0 20
2020 Data sciences 41 19 21 13 4 0 2 65
2020 Policy 13 33 24 15 17 0 0 340
2020 Project management 20 32 25 13 10 0 1 265
2020 Other services to the public 40 29 12 9 6 0 3 230
2020 None of the above 34 27 19 10 8 0 3 610
2019 Client contact centre 42 29 15 9 2 1 3 145
2019 Federal regulators 25 33 12 16 8 0 5 80
2019 Compliance, inspection and enforcement 31 31 18 9 7 0 3 2040
2019 Communications or public affairs 22 32 16 16 14 0 0 90
2019 Access to information and privacy 38 27 22 8 1 2 2 60
2019 Security 34 30 18 8 7 0 3 745
2019 Science and technology 33 33 19 12 4 0 0 120
2019 Legal services 17 30 19 23 11 1 0 75
2019 Administration and operations 34 28 19 10 6 1 2 970
2019 Human resources 25 30 24 13 8 0 0 480
2019 Financial management 30 29 21 14 5 0 1 225
2019 Procurement 17 27 24 19 13 0 0 50
2019 Real property 16 33 28 16 8 0 0 85
2019 Material management 31 30 22 17 0 0 0 30
2019 Information management 29 29 20 13 4 0 4 75
2019 Information technology 23 27 23 15 10 0 1 410
2019 Internal audit 38 29 21 9 2 0 0 30
2019 Data sciences 43 21 17 13 5 0 0 55
2019 Policy 14 25 26 20 16 0 0 245
2019 Project management 20 26 26 14 11 1 2 185
2019 Other services to the public 36 24 23 4 7 1 5 225
2019 None of the above 31 25 20 10 9 0 4 585

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 30 18 14 15 0 2 20 80 175
2024 Health care practitioners 51 22 12 6 10 0 0 51 49 10
2024 Intelligence analysts 15 17 23 17 25 0 2 16 84 290
2024 Federal regulators 13 7 29 27 22 2 0 13 87 55
2024 Compliance, inspection and enforcement 13 16 18 18 33 0 1 13 87 1635
2024 Communications or public affairs 21 17 20 15 26 0 0 21 79 65
2024 Access to information and privacy 29 17 17 16 21 0 0 29 71 40
2024 Security 11 15 20 18 36 1 1 11 89 495
2024 Science and technology 21 16 26 20 15 0 2 22 78 120
2024 Legal services 9 18 24 17 31 0 0 9 91 75
2024 Administration and operations 28 22 18 13 16 1 2 29 71 895
2024 Human resources 16 19 23 16 23 1 1 17 83 525
2024 Financial management 20 26 21 15 16 1 1 20 80 190
2024 Procurement 6 18 15 31 30 0 0 6 94 45
2024 Real property 16 20 20 20 22 0 3 16 84 70
2024 Material management 33 22 21 8 16 0 0 33 67 30
2024 Information management 25 20 15 16 22 0 2 25 75 105
2024 Information technology 20 23 24 16 16 0 1 20 80 395
2024 Internal audit 41 25 18 5 9 0 2 42 58 30
2024 Evaluation 44 14 18 11 12 0 0 44 56 30
2024 Data sciences 35 19 28 11 7 0 0 35 65 85
2024 Policy 11 23 18 21 25 1 1 12 88 305
2024 Project management 16 26 20 14 22 1 0 17 83 220
2024 Other services to the public 16 18 18 17 28 1 2 17 83 220
2024 None of the above 14 15 18 17 31 3 2 15 85 475
2022 Client contact centre 23 19 24 13 19 0 2 155
2022 Federal regulators 18 16 19 20 25 0 1 90
2022 Compliance, inspection and enforcement 9 15 21 19 35 0 1 1945
2022 Communications or public affairs 21 24 14 23 18 0 0 105
2022 Access to information and privacy 22 18 14 17 27 0 2 55
2022 Security 10 13 24 21 32 0 0 630
2022 Science and technology 24 18 27 17 14 0 1 145
2022 Legal services 5 20 23 22 28 0 2 95
2022 Administration and operations 25 21 21 13 16 1 2 930
2022 Human resources 18 17 20 18 25 1 1 550
2022 Financial management 22 29 22 13 13 0 1 250
2022 Procurement 18 15 33 10 21 3 0 50
2022 Real property 18 28 18 20 14 2 1 85
2022 Material management 35 19 16 16 8 0 6 30
2022 Information management 29 26 14 17 13 2 0 110
2022 Information technology 24 21 18 17 18 1 0 395
2022 Internal audit 50 23 19 2 5 0 0 30
2022 Evaluation 15 34 18 16 15 0 3 30
2022 Data sciences 40 21 20 9 9 0 1 80
2022 Policy 15 24 18 21 22 1 1 310
2022 Project management 18 21 25 15 19 1 1 275
2022 Other services to the public 10 20 21 15 32 1 1 215
2022 None of the above 12 16 18 19 30 1 3 515
2020 Client contact centre 30 16 23 14 14 2 0 145
2020 Federal regulators 17 25 22 14 22 0 1 100
2020 Compliance, inspection and enforcement 20 24 20 18 18 0 1 2245
2020 Communications or public affairs 25 18 30 19 7 0 0 105
2020 Access to information and privacy 26 32 22 13 7 0 0 55
2020 Security 27 23 19 16 14 0 0 630
2020 Science and technology 30 22 23 14 9 2 1 170
2020 Legal services 18 23 24 18 16 0 1 95
2020 Administration and operations 31 25 20 13 10 0 1 1080
2020 Human resources 22 25 24 15 12 0 2 570
2020 Financial management 27 32 22 10 7 0 2 270
2020 Procurement 17 29 13 19 22 0 0 45
2020 Real property 13 29 27 17 13 1 1 85
2020 Material management 36 22 19 12 9 3 0 35
2020 Information management 37 24 13 17 7 2 0 90
2020 Information technology 22 21 20 18 16 1 1 510
2020 Internal audit 38 24 16 15 7 0 0 35
2020 Evaluation 22 54 14 9 0 0 0 20
2020 Data sciences 25 35 19 15 6 0 0 65
2020 Policy 17 27 22 19 14 1 0 340
2020 Project management 23 26 21 16 11 1 3 265
2020 Other services to the public 26 23 15 18 16 0 1 225
2020 None of the above 25 22 18 18 16 0 2 615
2019 Client contact centre 26 22 23 12 16 0 2 145
2019 Federal regulators 14 10 20 17 39 0 0 80
2019 Compliance, inspection and enforcement 11 16 19 19 35 0 0 2055
2019 Communications or public affairs 18 20 24 16 22 0 0 90
2019 Access to information and privacy 28 24 19 16 10 0 4 60
2019 Security 16 17 18 17 31 0 1 750
2019 Science and technology 23 20 18 25 11 0 2 120
2019 Legal services 5 15 26 21 33 0 0 75
2019 Administration and operations 23 25 19 17 14 0 1 970
2019 Human resources 21 23 20 18 18 0 0 480
2019 Financial management 19 27 24 17 12 0 1 230
2019 Procurement 10 19 20 17 29 2 2 50
2019 Real property 18 16 27 22 18 0 0 85
2019 Material management 20 28 34 10 9 0 0 35
2019 Information management 16 23 21 15 22 1 2 80
2019 Information technology 18 22 21 20 18 0 1 410
2019 Internal audit 26 34 26 7 7 0 0 30
2019 Data sciences 35 21 19 10 12 0 3 55
2019 Policy 14 23 23 20 18 0 1 245
2019 Project management 16 26 21 16 18 1 2 180
2019 Other services to the public 14 16 21 19 27 1 2 225
2019 None of the above 17 17 19 19 26 0 1 585

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 17 11 6 6 1 17 51 49 175
2024 Health care practitioners 68 10 22 0 0 0 0 68 32 10
2024 Intelligence analysts 57 20 8 5 3 0 7 61 39 290
2024 Federal regulators 41 32 14 4 7 0 3 43 57 55
2024 Compliance, inspection and enforcement 39 24 15 8 8 0 6 41 59 1635
2024 Communications or public affairs 32 18 19 15 12 0 4 33 67 65
2024 Access to information and privacy 72 12 7 2 0 2 5 77 23 40
2024 Security 34 30 14 7 9 1 5 36 64 490
2024 Science and technology 53 22 7 6 1 1 10 60 40 120
2024 Legal services 44 21 22 3 7 0 3 45 55 75
2024 Administration and operations 55 16 10 4 5 0 11 62 38 895
2024 Human resources 52 19 10 6 4 0 9 57 43 520
2024 Financial management 45 18 15 8 6 0 8 49 51 190
2024 Procurement 54 13 9 5 5 2 12 63 37 45
2024 Real property 39 27 14 8 6 0 6 42 58 70
2024 Material management 56 13 9 0 0 0 22 71 29 30
2024 Information management 70 9 5 3 2 0 12 79 21 105
2024 Information technology 54 21 9 5 4 0 7 58 42 400
2024 Internal audit 39 36 7 3 9 0 5 41 59 30
2024 Evaluation 73 9 9 0 9 0 0 73 27 30
2024 Data sciences 71 16 7 0 3 0 3 73 27 85
2024 Policy 41 25 14 7 7 0 7 44 56 305
2024 Project management 46 23 12 8 6 1 4 48 52 220
2024 Other services to the public 36 27 13 9 6 2 7 39 61 220
2024 None of the above 38 22 14 6 8 3 8 43 57 475
2022 Client contact centre 50 14 16 6 5 1 8 155
2022 Federal regulators 46 17 12 9 9 0 7 90
2022 Compliance, inspection and enforcement 35 25 16 8 10 0 4 1940
2022 Communications or public affairs 47 30 12 5 4 0 1 105
2022 Access to information and privacy 59 23 11 0 3 0 4 55
2022 Security 33 27 17 9 10 0 3 630
2022 Science and technology 53 28 8 2 2 1 7 145
2022 Legal services 36 24 14 11 10 0 4 95
2022 Administration and operations 55 20 9 5 4 0 7 930
2022 Human resources 44 22 12 7 8 1 6 545
2022 Financial management 49 19 12 11 5 1 3 250
2022 Procurement 41 14 21 3 5 2 14 50
2022 Real property 39 38 7 8 3 1 4 85
2022 Material management 72 6 16 0 0 0 6 30
2022 Information management 59 22 7 2 2 0 8 110
2022 Information technology 47 26 11 7 4 1 3 395
2022 Internal audit 59 21 7 4 7 0 2 30
2022 Evaluation 53 14 17 7 3 0 6 25
2022 Data sciences 65 20 7 1 2 0 5 80
2022 Policy 44 25 14 5 5 0 6 310
2022 Project management 41 25 13 7 6 0 8 275
2022 Other services to the public 34 28 14 10 7 2 5 220
2022 None of the above 38 23 15 8 8 1 7 510
2020 Client contact centre 57 20 7 5 8 1 3 145
2020 Federal regulators 52 19 10 8 7 0 3 100
2020 Compliance, inspection and enforcement 47 26 13 6 4 0 4 2250
2020 Communications or public affairs 43 26 14 8 8 0 1 105
2020 Access to information and privacy 72 15 7 4 0 0 2 55
2020 Security 54 25 11 4 3 1 2 625
2020 Science and technology 58 18 11 7 3 1 3 170
2020 Legal services 46 28 15 6 3 0 2 95
2020 Administration and operations 54 21 9 6 5 0 5 1075
2020 Human resources 46 22 15 9 4 0 3 570
2020 Financial management 47 25 15 6 6 0 1 270
2020 Procurement 42 22 18 7 8 0 2 45
2020 Real property 34 33 12 11 4 0 5 85
2020 Material management 58 20 9 4 4 6 0 35
2020 Information management 62 20 8 5 2 1 3 95
2020 Information technology 40 28 15 10 6 0 2 510
2020 Internal audit 50 22 24 0 4 0 0 35
2020 Evaluation 58 33 9 0 0 0 0 20
2020 Data sciences 52 20 18 4 4 0 3 65
2020 Policy 42 27 14 7 8 0 3 340
2020 Project management 46 25 15 6 4 0 4 265
2020 Other services to the public 50 23 11 5 6 0 5 230
2020 None of the above 48 25 11 6 4 0 5 620
2019 Client contact centre 52 23 9 8 1 1 6 145
2019 Federal regulators 40 18 20 7 12 0 2 80
2019 Compliance, inspection and enforcement 36 26 16 8 10 0 3 2050
2019 Communications or public affairs 47 27 11 5 6 0 4 90
2019 Access to information and privacy 69 11 9 4 0 0 7 60
2019 Security 38 25 18 7 9 0 3 750
2019 Science and technology 53 24 9 4 2 0 8 120
2019 Legal services 28 32 20 5 8 1 5 75
2019 Administration and operations 59 19 10 4 3 0 6 970
2019 Human resources 52 21 12 6 3 0 6 480
2019 Financial management 48 28 14 4 2 0 4 225
2019 Procurement 38 23 16 10 6 0 7 50
2019 Real property 42 26 19 10 1 0 2 85
2019 Material management 68 10 14 3 2 0 3 35
2019 Information management 64 18 4 2 1 0 10 80
2019 Information technology 44 27 15 4 4 0 6 410
2019 Internal audit 71 19 7 0 2 0 0 30
2019 Data sciences 67 17 8 6 3 0 0 55
2019 Policy 45 28 9 6 5 0 7 245
2019 Project management 54 19 14 5 3 1 4 180
2019 Other services to the public 42 24 11 12 5 0 5 225
2019 None of the above 44 20 13 9 8 0 6 585

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 23 18 8 15 0 2 34 66 175
2024 Health care practitioners 18 30 52 0 0 0 0 18 82 10
2024 Intelligence analysts 29 25 16 15 15 0 0 29 71 290
2024 Federal regulators 23 15 22 16 24 0 0 23 77 55
2024 Compliance, inspection and enforcement 18 24 22 14 21 0 1 18 82 1635
2024 Communications or public affairs 21 11 19 17 29 0 3 21 79 65
2024 Access to information and privacy 31 21 15 8 25 0 0 31 69 40
2024 Security 17 23 22 16 21 1 0 17 83 490
2024 Science and technology 40 29 12 12 5 0 2 41 59 120
2024 Legal services 16 22 18 19 25 0 0 16 84 75
2024 Administration and operations 33 23 17 9 16 1 1 33 67 895
2024 Human resources 25 23 19 13 18 0 1 25 75 525
2024 Financial management 24 16 27 11 20 0 2 25 75 185
2024 Procurement 23 20 22 15 14 4 3 24 76 45
2024 Real property 22 26 17 21 14 0 1 22 78 70
2024 Material management 27 33 17 17 6 0 0 27 73 30
2024 Information management 34 26 18 5 14 0 3 35 65 105
2024 Information technology 36 21 18 10 13 0 1 36 64 395
2024 Internal audit 22 24 24 6 22 0 3 23 77 30
2024 Evaluation 36 38 7 4 15 0 0 36 64 30
2024 Data sciences 41 22 14 11 12 0 0 41 59 85
2024 Policy 19 23 13 18 26 0 1 19 81 300
2024 Project management 19 25 19 12 24 0 0 19 81 220
2024 Other services to the public 19 27 19 13 21 0 1 19 81 220
2024 None of the above 20 20 21 13 22 2 2 21 79 475
2022 Client contact centre 30 25 18 10 15 1 1 160
2022 Federal regulators 20 28 22 8 22 0 0 90
2022 Compliance, inspection and enforcement 15 25 22 14 22 0 1 1950
2022 Communications or public affairs 31 26 21 5 17 0 0 105
2022 Access to information and privacy 36 27 18 6 11 0 2 55
2022 Security 20 26 21 13 19 0 0 630
2022 Science and technology 39 32 18 5 5 0 1 145
2022 Legal services 12 23 20 20 24 2 0 95
2022 Administration and operations 32 27 19 8 12 0 1 930
2022 Human resources 33 26 18 12 11 1 1 550
2022 Financial management 34 22 21 10 12 0 1 250
2022 Procurement 43 17 20 6 12 2 0 50
2022 Real property 31 28 22 13 4 1 0 85
2022 Material management 46 15 23 6 3 0 6 30
2022 Information management 37 32 14 9 9 0 0 105
2022 Information technology 40 22 18 11 9 0 1 395
2022 Internal audit 54 14 2 16 11 0 2 30
2022 Evaluation 41 30 18 7 4 0 0 30
2022 Data sciences 36 33 9 9 12 0 0 80
2022 Policy 24 29 21 12 13 1 1 310
2022 Project management 27 23 22 11 16 0 1 275
2022 Other services to the public 22 23 22 12 19 0 1 215
2022 None of the above 22 22 20 16 18 1 1 515
2020 Client contact centre 38 19 20 11 11 0 1 145
2020 Federal regulators 20 24 23 19 14 0 0 100
2020 Compliance, inspection and enforcement 19 25 24 15 16 0 0 2250
2020 Communications or public affairs 32 19 23 10 16 0 0 100
2020 Access to information and privacy 41 29 13 9 6 0 2 55
2020 Security 26 27 20 13 14 0 0 630
2020 Science and technology 42 27 13 7 10 0 2 170
2020 Legal services 21 25 33 12 9 0 0 95
2020 Administration and operations 31 28 19 11 10 0 1 1080
2020 Human resources 28 28 24 11 9 0 1 570
2020 Financial management 33 24 21 12 8 1 1 275
2020 Procurement 29 37 16 10 6 0 2 45
2020 Real property 27 33 18 16 7 0 0 85
2020 Material management 45 15 16 11 10 3 0 35
2020 Information management 38 20 28 8 5 0 1 95
2020 Information technology 31 25 23 10 11 0 0 515
2020 Internal audit 29 21 33 13 3 0 0 35
2020 Evaluation 32 50 9 9 0 0 0 20
2020 Data sciences 22 34 19 14 10 0 0 65
2020 Policy 24 25 27 9 14 0 1 340
2020 Project management 25 29 24 14 9 0 0 265
2020 Other services to the public 27 23 20 16 14 0 0 230
2020 None of the above 27 25 19 13 14 1 1 620
2019 Client contact centre 40 25 15 9 11 0 0 145
2019 Federal regulators 16 17 34 17 15 0 1 80
2019 Compliance, inspection and enforcement 17 24 24 14 21 0 0 2055
2019 Communications or public affairs 35 24 19 11 11 0 0 90
2019 Access to information and privacy 38 35 16 8 3 0 0 60
2019 Security 22 28 23 11 17 0 0 755
2019 Science and technology 39 26 24 6 3 0 2 120
2019 Legal services 15 22 26 21 13 3 0 75
2019 Administration and operations 35 27 18 9 9 0 1 975
2019 Human resources 37 25 18 11 8 0 1 480
2019 Financial management 36 31 17 8 6 0 1 230
2019 Procurement 24 27 19 14 13 0 2 50
2019 Real property 27 26 30 12 7 0 0 85
2019 Material management 31 35 13 10 7 3 0 35
2019 Information management 43 23 19 8 4 0 3 80
2019 Information technology 33 31 21 7 7 0 0 410
2019 Internal audit 38 31 21 10 0 0 0 30
2019 Data sciences 34 25 24 4 13 0 0 55
2019 Policy 27 26 22 11 13 0 1 245
2019 Project management 31 26 18 13 10 0 2 185
2019 Other services to the public 25 23 22 11 18 1 0 225
2019 None of the above 23 24 21 13 16 0 2 585

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 26 22 7 12 1 2 32 68 175
2024 Health care practitioners 25 11 58 0 7 0 0 25 75 10
2024 Intelligence analysts 27 29 16 11 14 1 2 28 72 290
2024 Federal regulators 12 35 19 17 16 0 0 12 88 55
2024 Compliance, inspection and enforcement 17 25 21 15 20 1 1 17 83 1635
2024 Communications or public affairs 21 23 25 6 25 0 0 21 79 65
2024 Access to information and privacy 48 18 23 5 5 0 2 49 51 40
2024 Security 19 23 21 15 19 1 1 20 80 490
2024 Science and technology 28 27 18 13 11 0 3 28 72 120
2024 Legal services 27 25 17 12 18 0 1 28 72 75
2024 Administration and operations 30 29 19 10 8 1 2 31 69 890
2024 Human resources 28 28 19 10 11 1 3 29 71 520
2024 Financial management 25 36 17 9 10 1 2 26 74 190
2024 Procurement 30 29 23 2 12 4 0 32 68 45
2024 Real property 27 29 12 11 19 1 0 28 72 65
2024 Material management 22 57 13 4 2 0 3 23 77 30
2024 Information management 29 27 18 9 10 0 8 32 68 105
2024 Information technology 31 27 21 9 11 0 1 31 69 395
2024 Internal audit 27 25 24 10 9 0 5 29 71 30
2024 Evaluation 28 34 22 6 10 0 0 28 72 30
2024 Data sciences 30 27 18 13 12 0 0 30 70 85
2024 Policy 15 28 24 15 16 1 1 15 85 300
2024 Project management 15 31 28 12 13 0 0 15 85 220
2024 Other services to the public 23 25 16 10 20 2 4 24 76 220
2024 None of the above 19 22 17 15 22 3 3 20 80 475
2022 Client contact centre 31 23 19 12 11 2 3 155
2022 Federal regulators 27 27 20 7 18 1 0 90
2022 Compliance, inspection and enforcement 18 26 23 15 18 1 0 1945
2022 Communications or public affairs 26 23 30 12 10 0 0 105
2022 Access to information and privacy 42 18 23 11 4 0 2 55
2022 Security 20 24 20 16 17 1 1 630
2022 Science and technology 26 34 22 7 6 3 1 145
2022 Legal services 15 36 22 12 13 2 0 95
2022 Administration and operations 34 32 16 9 6 1 1 930
2022 Human resources 37 28 18 9 7 1 1 550
2022 Financial management 38 29 17 7 7 0 3 245
2022 Procurement 39 29 5 11 13 2 1 50
2022 Real property 32 37 18 5 4 1 1 85
2022 Material management 44 20 18 5 6 0 6 25
2022 Information management 41 35 9 9 4 0 1 110
2022 Information technology 35 28 16 10 9 1 1 395
2022 Internal audit 39 30 13 12 3 0 2 30
2022 Evaluation 23 33 24 10 10 0 0 30
2022 Data sciences 33 27 27 6 7 0 0 80
2022 Policy 25 27 22 12 13 0 1 310
2022 Project management 26 32 22 10 7 0 2 275
2022 Other services to the public 22 24 21 12 16 2 2 215
2022 None of the above 18 26 21 12 18 2 3 510
2020 Client contact centre 29 32 19 9 10 0 0 145
2020 Federal regulators 20 24 22 19 15 1 0 100
2020 Compliance, inspection and enforcement 19 28 24 15 12 1 1 2245
2020 Communications or public affairs 23 35 27 8 6 0 0 105
2020 Access to information and privacy 42 31 12 6 2 6 2 55
2020 Security 26 25 24 12 12 0 1 625
2020 Science and technology 43 32 12 7 5 1 0 170
2020 Legal services 29 37 14 16 4 0 0 95
2020 Administration and operations 35 31 19 8 6 1 1 1080
2020 Human resources 37 36 16 6 3 1 2 570
2020 Financial management 45 32 15 5 1 0 2 270
2020 Procurement 40 28 22 8 3 0 0 45
2020 Real property 31 29 22 11 4 2 1 85
2020 Material management 45 27 16 10 2 0 0 35
2020 Information management 37 26 21 10 5 1 0 90
2020 Information technology 39 29 18 8 5 1 1 510
2020 Internal audit 35 41 19 3 0 2 0 35
2020 Evaluation 31 28 23 13 5 0 0 20
2020 Data sciences 38 32 18 10 1 0 0 65
2020 Policy 30 34 24 8 3 0 0 340
2020 Project management 31 39 18 9 2 0 1 260
2020 Other services to the public 32 22 23 14 8 1 1 225
2020 None of the above 26 27 21 12 10 1 3 615
2019 Client contact centre 34 38 15 10 2 1 0 145
2019 Federal regulators 19 23 29 14 15 1 0 80
2019 Compliance, inspection and enforcement 17 31 25 13 12 0 1 2060
2019 Communications or public affairs 23 34 23 13 7 0 0 90
2019 Access to information and privacy 38 33 19 4 3 2 1 60
2019 Security 23 30 23 11 12 0 0 750
2019 Science and technology 34 33 14 10 7 1 0 120
2019 Legal services 21 30 29 7 12 1 0 75
2019 Administration and operations 29 30 22 11 6 1 1 970
2019 Human resources 28 40 17 8 5 1 1 480
2019 Financial management 39 31 18 6 5 0 1 230
2019 Procurement 20 28 29 14 5 2 2 50
2019 Real property 28 26 31 10 4 0 1 85
2019 Material management 31 30 17 12 7 3 0 35
2019 Information management 30 34 25 6 3 2 1 80
2019 Information technology 27 31 23 10 7 1 1 410
2019 Internal audit 45 39 9 5 2 0 0 30
2019 Data sciences 32 27 28 10 3 0 0 55
2019 Policy 22 32 21 13 10 1 0 245
2019 Project management 21 39 24 10 5 1 0 185
2019 Other services to the public 25 26 16 18 12 1 2 225
2019 None of the above 20 28 24 13 12 1 2 585

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 22 21 10 8 3 4 33 67 175
2024 Health care practitioners 15 27 48 0 11 0 0 15 85 10
2024 Intelligence analysts 21 25 20 12 20 0 2 22 78 290
2024 Federal regulators 18 27 22 12 16 3 2 19 81 55
2024 Compliance, inspection and enforcement 16 21 22 17 21 1 1 17 83 1635
2024 Communications or public affairs 18 20 21 21 20 0 0 18 82 65
2024 Access to information and privacy 38 31 16 11 4 0 0 38 62 40
2024 Security 18 22 20 13 23 1 2 19 81 495
2024 Science and technology 28 25 18 19 7 1 1 29 71 120
2024 Legal services 29 18 18 18 17 1 0 29 71 75
2024 Administration and operations 28 25 17 13 14 1 2 29 71 895
2024 Human resources 20 27 20 16 16 0 1 21 79 520
2024 Financial management 22 31 18 11 18 0 0 22 78 190
2024 Procurement 6 20 21 26 21 6 0 7 93 45
2024 Real property 18 29 21 16 15 2 0 18 82 70
2024 Material management 34 28 28 10 0 0 0 34 66 30
2024 Information management 18 19 26 14 15 0 7 20 80 105
2024 Information technology 21 27 21 14 17 0 0 21 79 400
2024 Internal audit 43 23 17 2 13 0 3 44 56 30
2024 Evaluation 27 13 39 15 6 0 0 27 73 30
2024 Data sciences 24 25 18 21 13 0 0 24 76 85
2024 Policy 9 21 25 19 25 0 1 9 91 305
2024 Project management 10 23 19 24 23 0 0 10 90 220
2024 Other services to the public 23 25 21 9 17 1 3 24 76 220
2024 None of the above 16 19 18 15 25 3 4 17 83 475
2022 Client contact centre 26 27 18 17 10 1 2 160
2022 Federal regulators 33 25 15 10 17 0 0 90
2022 Compliance, inspection and enforcement 16 25 21 17 20 1 1 1945
2022 Communications or public affairs 22 30 21 15 12 0 1 105
2022 Access to information and privacy 31 34 16 8 7 2 3 55
2022 Security 20 23 20 15 18 1 2 630
2022 Science and technology 26 30 18 12 9 3 1 145
2022 Legal services 20 27 27 9 13 2 1 95
2022 Administration and operations 28 28 22 11 9 0 1 930
2022 Human resources 22 28 21 13 14 1 0 550
2022 Financial management 29 29 19 17 5 0 1 245
2022 Procurement 23 33 15 16 11 3 0 50
2022 Real property 22 32 30 7 8 1 0 85
2022 Material management 37 25 22 8 2 0 6 30
2022 Information management 27 37 13 9 12 3 1 110
2022 Information technology 23 26 19 13 16 0 1 395
2022 Internal audit 21 40 22 7 8 0 2 30
2022 Evaluation 17 10 56 4 10 3 0 30
2022 Data sciences 30 19 22 18 10 0 1 80
2022 Policy 14 27 24 17 17 0 0 310
2022 Project management 17 29 18 16 18 0 0 275
2022 Other services to the public 20 23 20 14 19 1 3 215
2022 None of the above 17 23 21 16 19 1 2 510
2020 Client contact centre 23 35 22 10 9 0 0 145
2020 Federal regulators 16 19 28 14 22 1 0 100
2020 Compliance, inspection and enforcement 15 25 25 18 16 1 1 2250
2020 Communications or public affairs 25 30 23 10 10 1 0 105
2020 Access to information and privacy 39 26 25 7 0 2 2 55
2020 Security 22 25 23 17 13 0 1 625
2020 Science and technology 37 30 21 6 5 0 1 170
2020 Legal services 22 36 18 20 5 0 0 95
2020 Administration and operations 28 32 21 11 8 0 1 1080
2020 Human resources 23 37 22 13 4 0 1 570
2020 Financial management 33 35 19 8 4 0 1 270
2020 Procurement 28 30 24 13 6 0 0 45
2020 Real property 21 34 20 14 8 2 0 85
2020 Material management 32 31 26 9 2 0 0 35
2020 Information management 40 25 18 10 4 1 2 95
2020 Information technology 28 32 18 12 8 1 1 510
2020 Internal audit 18 52 23 2 0 5 0 35
2020 Evaluation 31 19 28 18 5 0 0 20
2020 Data sciences 40 21 22 13 4 0 0 65
2020 Policy 20 31 26 14 9 0 0 340
2020 Project management 21 31 27 15 5 0 1 260
2020 Other services to the public 28 23 21 16 12 0 0 225
2020 None of the above 22 25 22 16 14 1 2 615
2019 Client contact centre 33 27 25 12 3 0 0 145
2019 Federal regulators 11 31 26 10 21 0 0 80
2019 Compliance, inspection and enforcement 17 25 24 17 15 0 1 2055
2019 Communications or public affairs 17 31 20 16 16 0 1 90
2019 Access to information and privacy 39 28 16 6 5 3 2 60
2019 Security 22 27 21 16 12 1 1 750
2019 Science and technology 23 33 22 16 6 1 0 120
2019 Legal services 19 39 17 16 9 0 0 75
2019 Administration and operations 27 28 22 14 8 1 0 970
2019 Human resources 22 32 23 15 7 1 0 480
2019 Financial management 27 32 20 13 7 0 1 230
2019 Procurement 12 39 14 21 11 4 0 50
2019 Real property 16 29 32 12 10 1 0 85
2019 Material management 29 34 22 10 5 0 0 35
2019 Information management 22 33 23 13 7 1 2 80
2019 Information technology 18 28 23 19 12 0 0 410
2019 Internal audit 33 36 26 4 0 0 0 30
2019 Data sciences 23 24 26 10 18 0 0 55
2019 Policy 13 30 24 16 17 0 0 245
2019 Project management 9 31 28 17 13 1 0 185
2019 Other services to the public 27 23 19 16 12 3 1 225
2019 None of the above 19 25 22 16 16 1 2 585

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 31 16 9 9 2 1 34 66 175
2024 Health care practitioners 30 12 47 0 11 0 0 30 70 10
2024 Intelligence analysts 26 26 18 12 16 0 2 27 73 290
2024 Federal regulators 17 24 37 5 12 2 3 18 82 55
2024 Compliance, inspection and enforcement 21 25 18 15 19 1 1 21 79 1635
2024 Communications or public affairs 20 35 10 16 19 0 0 20 80 65
2024 Access to information and privacy 49 21 13 13 3 0 2 50 50 40
2024 Security 21 23 19 16 17 2 1 22 78 495
2024 Science and technology 30 29 16 10 12 0 3 31 69 120
2024 Legal services 33 22 13 15 15 1 0 34 66 75
2024 Administration and operations 32 26 17 10 11 0 2 33 67 895
2024 Human resources 30 28 17 12 13 0 1 30 70 520
2024 Financial management 26 30 13 13 18 0 0 26 74 190
2024 Procurement 29 18 16 17 17 4 0 30 70 45
2024 Real property 24 32 18 6 19 0 0 24 76 70
2024 Material management 50 21 24 4 2 0 0 50 50 30
2024 Information management 26 20 18 16 16 0 3 27 73 105
2024 Information technology 29 25 19 13 14 0 0 29 71 400
2024 Internal audit 50 25 8 6 9 0 3 51 49 30
2024 Evaluation 38 17 28 11 6 0 0 38 62 30
2024 Data sciences 26 28 27 4 14 0 0 26 74 85
2024 Policy 15 23 21 16 24 0 1 15 85 305
2024 Project management 17 23 20 17 23 1 0 17 83 220
2024 Other services to the public 25 28 14 12 17 2 1 26 74 220
2024 None of the above 20 22 16 15 22 3 2 21 79 475
2022 Client contact centre 31 24 20 11 9 3 2 160
2022 Federal regulators 26 32 13 12 12 3 3 90
2022 Compliance, inspection and enforcement 22 25 21 13 17 0 1 1950
2022 Communications or public affairs 30 25 17 11 15 1 1 105
2022 Access to information and privacy 47 25 14 5 5 0 3 55
2022 Security 23 23 19 14 19 1 1 625
2022 Science and technology 30 27 19 12 10 1 2 145
2022 Legal services 24 35 18 6 14 0 2 95
2022 Administration and operations 29 31 18 11 9 1 2 930
2022 Human resources 34 28 15 10 12 0 1 550
2022 Financial management 31 25 21 14 8 0 1 250
2022 Procurement 30 31 22 7 7 2 1 50
2022 Real property 34 26 22 7 7 1 3 85
2022 Material management 34 34 5 14 11 0 2 30
2022 Information management 30 29 17 15 7 1 1 110
2022 Information technology 28 29 18 12 11 0 1 395
2022 Internal audit 22 52 7 4 13 0 2 30
2022 Evaluation 15 40 29 9 7 0 0 30
2022 Data sciences 29 26 15 17 12 0 0 80
2022 Policy 18 27 21 17 17 0 0 310
2022 Project management 17 33 21 15 12 1 2 275
2022 Other services to the public 24 22 20 12 19 1 1 215
2022 None of the above 20 24 19 14 20 1 2 515
2020 Client contact centre 28 30 22 11 8 0 0 145
2020 Federal regulators 19 25 17 20 17 1 0 100
2020 Compliance, inspection and enforcement 19 28 24 14 14 0 1 2250
2020 Communications or public affairs 28 27 17 11 16 0 0 105
2020 Access to information and privacy 45 23 25 3 0 2 2 55
2020 Security 27 26 21 14 12 0 0 625
2020 Science and technology 42 32 13 7 5 0 1 165
2020 Legal services 28 35 19 9 9 0 0 95
2020 Administration and operations 32 31 18 11 6 0 1 1080
2020 Human resources 33 31 21 9 4 0 1 570
2020 Financial management 37 31 19 8 3 0 1 270
2020 Procurement 35 34 17 8 6 0 0 45
2020 Real property 25 40 15 10 8 1 0 85
2020 Material management 43 28 18 5 3 2 0 35
2020 Information management 40 25 13 15 6 2 0 95
2020 Information technology 36 28 17 11 7 1 0 510
2020 Internal audit 29 34 31 3 3 0 0 35
2020 Evaluation 36 14 14 27 9 0 0 20
2020 Data sciences 28 32 16 22 2 0 0 65
2020 Policy 26 27 23 14 10 0 0 340
2020 Project management 28 33 18 14 6 0 1 260
2020 Other services to the public 28 26 20 10 16 0 0 225
2020 None of the above 26 26 21 12 13 0 2 620
2019 Client contact centre 37 26 19 13 4 1 0 145
2019 Federal regulators 22 19 30 15 14 0 0 80
2019 Compliance, inspection and enforcement 22 27 22 14 14 0 1 2055
2019 Communications or public affairs 22 22 30 14 12 0 0 90
2019 Access to information and privacy 34 31 16 14 4 0 2 60
2019 Security 26 27 21 14 12 0 0 750
2019 Science and technology 34 26 23 12 6 0 0 120
2019 Legal services 24 30 28 12 5 0 0 75
2019 Administration and operations 29 31 21 10 8 0 1 970
2019 Human resources 29 32 20 11 7 1 0 480
2019 Financial management 26 31 26 9 7 0 0 225
2019 Procurement 25 29 24 15 7 0 0 50
2019 Real property 27 21 20 23 6 1 1 85
2019 Material management 44 19 27 5 5 0 0 35
2019 Information management 30 26 16 17 9 1 1 80
2019 Information technology 23 30 23 14 10 0 0 410
2019 Internal audit 45 15 26 12 2 0 0 30
2019 Data sciences 29 22 17 19 13 0 0 55
2019 Policy 17 26 19 22 16 0 0 245
2019 Project management 16 29 24 17 12 0 1 185
2019 Other services to the public 25 28 21 12 12 2 1 225
2019 None of the above 23 23 21 16 14 1 1 585

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 25 15 9 15 1 0 36 64 175
2024 Health care practitioners 26 47 10 5 12 0 0 26 74 10
2024 Intelligence analysts 36 26 14 12 11 0 2 36 64 290
2024 Federal regulators 26 18 22 11 21 3 1 27 73 55
2024 Compliance, inspection and enforcement 22 23 17 13 23 1 1 23 77 1635
2024 Communications or public affairs 32 16 23 15 14 0 0 32 68 65
2024 Access to information and privacy 44 28 10 5 9 2 2 45 55 40
2024 Security 23 22 16 15 23 1 1 23 77 495
2024 Science and technology 40 28 11 9 9 1 3 41 59 120
2024 Legal services 23 30 21 8 17 1 0 23 77 75
2024 Administration and operations 39 26 15 8 11 1 1 40 60 895
2024 Human resources 38 26 17 9 10 0 1 38 62 520
2024 Financial management 41 23 16 6 13 0 1 41 59 190
2024 Procurement 43 22 22 2 8 4 0 45 55 45
2024 Real property 39 31 13 4 11 0 2 40 60 70
2024 Material management 58 23 11 4 4 0 0 58 42 25
2024 Information management 38 24 12 9 15 1 1 38 62 105
2024 Information technology 48 23 13 6 9 0 1 48 52 395
2024 Internal audit 59 16 11 0 11 0 3 61 39 30
2024 Evaluation 27 41 10 11 12 0 0 27 73 30
2024 Data sciences 47 23 15 11 4 0 0 47 53 85
2024 Policy 31 28 17 12 11 1 1 31 69 300
2024 Project management 33 32 15 8 11 1 0 33 67 215
2024 Other services to the public 30 22 17 6 23 1 1 31 69 220
2024 None of the above 26 21 14 12 22 2 3 28 72 475
2022 Client contact centre 34 22 12 13 18 1 0 155
2022 Federal regulators 38 28 10 5 20 0 0 85
2022 Compliance, inspection and enforcement 23 23 18 12 23 0 0 1945
2022 Communications or public affairs 42 21 16 9 11 0 1 105
2022 Access to information and privacy 37 37 15 2 6 0 3 55
2022 Security 23 22 18 13 23 0 1 630
2022 Science and technology 44 24 15 9 7 0 2 145
2022 Legal services 29 24 16 10 18 0 2 95
2022 Administration and operations 40 25 15 8 9 1 1 925
2022 Human resources 46 26 11 7 8 0 1 550
2022 Financial management 44 21 13 9 9 2 1 245
2022 Procurement 52 22 11 5 5 3 1 50
2022 Real property 53 26 6 4 6 3 2 85
2022 Material management 47 22 21 3 4 0 2 30
2022 Information management 46 20 14 11 6 2 1 110
2022 Information technology 47 26 13 4 9 0 1 395
2022 Internal audit 61 7 18 5 6 0 2 30
2022 Evaluation 42 35 14 2 7 0 0 30
2022 Data sciences 52 27 10 6 4 0 0 80
2022 Policy 39 24 16 10 9 1 1 305
2022 Project management 44 23 16 7 9 1 1 275
2022 Other services to the public 27 20 19 11 21 1 1 215
2022 None of the above 26 21 18 11 21 1 2 515
2020 Client contact centre 38 19 14 15 11 1 1 145
2020 Federal regulators 21 32 18 13 15 1 1 95
2020 Compliance, inspection and enforcement 25 26 18 13 17 0 1 2245
2020 Communications or public affairs 45 15 11 18 10 1 0 105
2020 Access to information and privacy 46 24 17 5 3 0 4 55
2020 Security 31 25 15 12 16 0 0 625
2020 Science and technology 48 24 16 4 8 0 1 170
2020 Legal services 33 30 16 10 10 0 1 95
2020 Administration and operations 40 27 14 8 9 1 1 1075
2020 Human resources 49 24 14 6 5 0 1 565
2020 Financial management 52 23 15 6 3 1 1 270
2020 Procurement 42 23 14 11 11 0 0 45
2020 Real property 48 22 14 8 8 1 0 85
2020 Material management 47 7 29 8 8 0 0 35
2020 Information management 51 24 9 7 8 1 0 95
2020 Information technology 47 26 13 7 6 1 1 510
2020 Internal audit 62 15 21 2 0 0 0 35
2020 Evaluation 45 28 14 13 0 0 0 20
2020 Data sciences 51 30 6 9 4 0 0 65
2020 Policy 43 30 15 8 4 0 0 340
2020 Project management 52 20 13 9 4 1 1 260
2020 Other services to the public 31 22 16 16 15 0 0 230
2020 None of the above 33 25 14 11 14 1 2 615
2019 Client contact centre 41 28 16 9 7 0 0 140
2019 Federal regulators 25 19 24 13 19 0 0 80
2019 Compliance, inspection and enforcement 23 27 19 15 16 0 1 2050
2019 Communications or public affairs 41 25 17 12 6 0 0 90
2019 Access to information and privacy 44 28 9 13 5 0 2 60
2019 Security 28 23 18 15 16 1 0 750
2019 Science and technology 41 28 13 11 8 0 0 120
2019 Legal services 22 28 22 16 13 0 0 75
2019 Administration and operations 38 26 15 11 10 0 1 965
2019 Human resources 45 25 15 8 6 0 1 475
2019 Financial management 45 24 16 9 5 1 0 225
2019 Procurement 31 18 19 23 9 0 0 50
2019 Real property 46 30 12 4 8 0 1 85
2019 Material management 25 39 13 13 7 0 3 35
2019 Information management 42 25 13 8 9 1 1 80
2019 Information technology 38 31 14 9 6 1 0 410
2019 Internal audit 52 33 10 2 2 0 0 30
2019 Data sciences 50 28 6 10 6 0 0 55
2019 Policy 36 29 17 10 8 0 0 245
2019 Project management 39 25 18 7 9 1 1 185
2019 Other services to the public 30 24 17 10 17 1 1 225
2019 None of the above 29 23 17 14 16 1 1 585

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 28 13 7 8 2 2 42 58 175
2024 Health care practitioners 25 53 15 7 0 0 0 25 75 10
2024 Intelligence analysts 44 25 12 9 7 0 3 45 55 290
2024 Federal regulators 28 35 20 0 13 2 3 29 71 55
2024 Compliance, inspection and enforcement 41 26 13 7 10 1 2 42 58 1635
2024 Communications or public affairs 43 27 9 4 13 0 3 45 55 65
2024 Access to information and privacy 55 23 10 2 6 0 4 58 42 40
2024 Security 38 28 13 7 11 1 2 39 61 490
2024 Science and technology 42 25 17 6 5 0 4 44 56 120
2024 Legal services 48 18 11 2 20 0 1 48 52 75
2024 Administration and operations 48 24 14 7 6 0 2 49 51 895
2024 Human resources 52 24 12 4 5 0 3 54 46 525
2024 Financial management 54 24 11 2 8 0 1 55 45 190
2024 Procurement 60 13 15 6 7 0 0 60 40 45
2024 Real property 46 23 17 0 12 0 1 47 53 70
2024 Material management 53 24 19 2 4 0 0 53 47 30
2024 Information management 51 22 10 7 8 1 1 52 48 105
2024 Information technology 56 26 8 3 3 0 2 58 42 400
2024 Internal audit 52 13 27 3 3 0 3 53 47 30
2024 Evaluation 59 20 12 3 7 0 0 59 41 30
2024 Data sciences 48 27 11 2 12 0 0 48 52 85
2024 Policy 44 28 13 7 6 0 1 45 55 305
2024 Project management 49 21 10 7 11 1 1 50 50 220
2024 Other services to the public 43 21 13 8 9 2 4 46 54 220
2024 None of the above 41 22 11 8 10 3 4 45 55 475
2022 Client contact centre 44 25 13 6 10 1 1 160
2022 Federal regulators 46 19 14 5 15 0 1 90
2022 Compliance, inspection and enforcement 39 28 16 7 9 1 1 1945
2022 Communications or public affairs 49 28 6 9 7 0 1 105
2022 Access to information and privacy 56 24 12 1 4 0 2 55
2022 Security 42 23 15 9 9 1 1 630
2022 Science and technology 51 26 12 4 3 0 3 145
2022 Legal services 42 25 13 14 4 0 2 95
2022 Administration and operations 47 27 14 5 4 1 2 930
2022 Human resources 55 22 12 4 5 0 2 550
2022 Financial management 59 21 8 7 3 0 2 245
2022 Procurement 48 29 7 11 2 3 0 50
2022 Real property 54 24 15 2 1 1 3 85
2022 Material management 51 26 12 6 2 0 2 30
2022 Information management 52 29 9 3 4 1 2 110
2022 Information technology 60 23 9 4 2 0 1 395
2022 Internal audit 32 30 33 0 2 0 2 30
2022 Evaluation 66 9 18 7 0 0 0 30
2022 Data sciences 43 37 4 10 5 0 0 80
2022 Policy 49 27 13 6 3 1 1 310
2022 Project management 53 26 10 5 4 0 2 275
2022 Other services to the public 42 28 9 7 10 2 2 215
2022 None of the above 41 25 15 7 8 2 3 510
2020 Client contact centre 27 33 23 11 5 0 0 145
2020 Federal regulators 25 35 16 16 6 0 1 95
2020 Compliance, inspection and enforcement 29 29 22 11 8 0 1 2250
2020 Communications or public affairs 28 29 21 11 11 0 0 105
2020 Access to information and privacy 36 30 27 3 2 0 2 55
2020 Security 35 27 20 9 9 0 0 620
2020 Science and technology 38 34 15 7 6 0 0 170
2020 Legal services 21 26 31 14 8 0 0 95
2020 Administration and operations 32 32 20 10 6 0 1 1080
2020 Human resources 32 29 21 12 5 0 1 570
2020 Financial management 37 29 19 10 3 1 1 270
2020 Procurement 31 26 21 13 9 0 0 45
2020 Real property 29 31 22 9 7 1 0 85
2020 Material management 32 35 21 8 5 0 0 35
2020 Information management 37 31 14 8 7 1 3 95
2020 Information technology 35 30 20 8 6 0 1 510
2020 Internal audit 28 43 25 0 3 0 0 35
2020 Evaluation 45 23 18 13 0 0 0 20
2020 Data sciences 35 34 18 10 3 0 0 65
2020 Policy 25 35 24 8 7 0 0 345
2020 Project management 28 36 22 9 5 0 0 260
2020 Other services to the public 29 32 17 13 8 0 1 230
2020 None of the above 31 28 20 11 9 0 2 620

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 24 20 12 10 0 1 34 66 175
2024 Health care practitioners 15 64 11 6 4 0 0 15 85 10
2024 Intelligence analysts 28 28 20 12 11 0 2 28 72 290
2024 Federal regulators 17 28 13 15 24 0 3 18 82 55
2024 Compliance, inspection and enforcement 21 24 22 14 18 0 1 21 79 1635
2024 Communications or public affairs 40 24 9 10 16 0 1 41 59 65
2024 Access to information and privacy 58 22 6 11 0 0 4 60 40 40
2024 Security 21 24 21 14 18 0 1 22 78 490
2024 Science and technology 39 27 15 11 4 1 3 40 60 120
2024 Legal services 21 31 19 9 19 0 0 21 79 75
2024 Administration and operations 33 27 18 11 8 0 2 34 66 890
2024 Human resources 30 29 19 12 9 1 1 31 69 520
2024 Financial management 32 32 13 10 12 0 0 32 68 190
2024 Procurement 22 33 23 9 13 0 0 22 78 45
2024 Real property 28 30 18 9 13 1 1 28 72 70
2024 Material management 46 23 19 8 4 0 0 46 54 30
2024 Information management 37 31 14 10 5 1 3 38 62 105
2024 Information technology 34 32 17 8 7 0 1 35 65 400
2024 Internal audit 32 36 19 7 3 0 3 33 67 30
2024 Evaluation 56 19 21 0 4 0 0 56 44 30
2024 Data sciences 46 34 10 5 5 0 0 46 54 85
2024 Policy 25 28 23 11 11 0 2 25 75 305
2024 Project management 22 29 26 7 15 0 0 22 78 220
2024 Other services to the public 25 24 17 17 15 1 2 26 74 220
2024 None of the above 25 25 17 13 14 3 3 26 74 475
2022 Client contact centre 22 35 23 8 9 1 1 160
2022 Federal regulators 23 31 17 12 15 0 2 90
2022 Compliance, inspection and enforcement 21 25 23 15 15 0 1 1940
2022 Communications or public affairs 37 22 20 9 10 0 2 105
2022 Access to information and privacy 34 24 17 12 8 2 2 55
2022 Security 24 26 22 13 13 0 1 630
2022 Science and technology 26 43 19 6 3 0 2 145
2022 Legal services 18 28 29 11 13 0 1 95
2022 Administration and operations 33 30 19 10 7 0 1 930
2022 Human resources 28 28 22 13 7 1 1 550
2022 Financial management 34 26 20 9 9 0 1 245
2022 Procurement 25 32 18 13 10 2 0 50
2022 Real property 24 42 18 12 3 1 0 85
2022 Material management 35 30 14 6 0 9 6 30
2022 Information management 34 36 9 12 7 1 1 110
2022 Information technology 33 29 20 9 8 0 1 395
2022 Internal audit 38 40 9 6 5 0 2 30
2022 Evaluation 31 35 14 13 3 0 3 30
2022 Data sciences 44 30 16 6 5 0 0 80
2022 Policy 27 33 21 11 6 0 1 310
2022 Project management 30 29 18 10 12 0 1 275
2022 Other services to the public 23 24 22 12 16 1 2 215
2022 None of the above 29 26 20 10 12 2 1 515
2020 Client contact centre 24 24 22 13 17 0 1 145
2020 Federal regulators 19 27 16 16 21 0 1 100
2020 Compliance, inspection and enforcement 15 25 24 17 18 0 1 2250
2020 Communications or public affairs 25 35 25 6 9 0 0 105
2020 Access to information and privacy 37 40 10 7 2 2 2 55
2020 Security 26 26 20 14 14 0 0 625
2020 Science and technology 37 38 12 8 3 0 2 165
2020 Legal services 22 35 27 14 3 0 0 95
2020 Administration and operations 27 31 21 12 8 1 1 1075
2020 Human resources 27 34 20 10 8 0 1 570
2020 Financial management 33 33 20 9 4 0 0 270
2020 Procurement 21 43 22 6 7 2 0 45
2020 Real property 16 44 20 8 9 3 0 85
2020 Material management 36 35 16 10 2 0 0 35
2020 Information management 34 25 20 12 5 1 3 95
2020 Information technology 34 31 22 9 4 0 0 510
2020 Internal audit 31 43 20 6 0 0 0 35
2020 Evaluation 51 18 27 4 0 0 0 20
2020 Data sciences 29 34 21 12 1 0 2 65
2020 Policy 27 29 26 10 7 0 0 345
2020 Project management 25 33 23 14 5 0 0 260
2020 Other services to the public 25 27 14 15 18 1 0 230
2020 None of the above 24 28 20 13 14 0 1 620
2019 Client contact centre 38 27 20 11 3 1 0 145
2019 Federal regulators 25 24 26 10 12 2 0 80
2019 Compliance, inspection and enforcement 19 27 23 17 13 0 1 2050
2019 Communications or public affairs 32 34 16 9 9 0 0 90
2019 Access to information and privacy 51 25 11 10 1 0 2 60
2019 Security 25 29 20 13 11 0 0 745
2019 Science and technology 32 34 20 9 4 0 1 120
2019 Legal services 18 27 33 11 12 0 0 75
2019 Administration and operations 32 33 18 10 6 0 1 965
2019 Human resources 35 29 22 7 6 0 0 480
2019 Financial management 31 37 18 10 4 0 0 230
2019 Procurement 21 32 18 22 6 2 0 50
2019 Real property 29 32 23 11 4 1 0 85
2019 Material management 43 30 21 5 2 0 0 30
2019 Information management 37 27 17 12 3 2 2 80
2019 Information technology 30 33 21 10 5 0 0 410
2019 Internal audit 48 26 19 7 0 0 0 30
2019 Data sciences 43 32 18 4 3 0 0 55
2019 Policy 25 29 23 13 10 0 0 245
2019 Project management 29 32 18 12 7 0 2 180
2019 Other services to the public 29 32 15 13 9 1 1 225
2019 None of the above 30 22 19 14 13 1 1 585

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 22 7 7 10 1 3 51 49 175
2024 Health care practitioners 47 0 42 5 6 0 0 47 53 10
2024 Intelligence analysts 32 21 13 11 19 0 3 33 67 290
2024 Federal regulators 36 23 6 12 21 0 1 37 63 55
2024 Compliance, inspection and enforcement 29 26 17 12 15 0 1 30 70 1635
2024 Communications or public affairs 38 8 9 15 28 0 2 38 62 65
2024 Access to information and privacy 39 21 19 6 10 2 2 41 59 40
2024 Security 31 24 18 10 15 1 1 31 69 490
2024 Science and technology 43 19 21 5 8 0 4 44 56 120
2024 Legal services 36 13 12 15 23 0 0 36 64 75
2024 Administration and operations 44 20 12 11 11 0 3 45 55 890
2024 Human resources 36 19 14 10 18 1 2 37 63 520
2024 Financial management 33 17 14 8 23 0 5 35 65 190
2024 Procurement 41 17 13 12 13 4 0 42 58 45
2024 Real property 39 19 16 9 13 1 3 40 60 70
2024 Material management 57 30 9 2 2 0 0 57 43 30
2024 Information management 40 16 13 11 13 1 7 43 57 105
2024 Information technology 39 15 13 8 17 1 6 43 57 395
2024 Internal audit 39 31 4 0 21 0 5 41 59 30
2024 Evaluation 49 13 13 16 9 0 0 49 51 25
2024 Data sciences 36 15 16 5 25 0 3 37 63 85
2024 Policy 26 19 14 10 28 0 4 26 74 305
2024 Project management 27 20 14 10 25 0 3 28 72 220
2024 Other services to the public 33 19 19 11 12 2 3 35 65 220
2024 None of the above 30 24 14 10 15 3 4 32 68 475
2022 Client contact centre 49 18 13 6 10 1 3 155
2022 Federal regulators 44 28 12 6 8 1 2 90
2022 Compliance, inspection and enforcement 31 26 18 10 14 0 1 1940
2022 Communications or public affairs 45 22 12 5 14 0 2 105
2022 Access to information and privacy 52 19 4 6 6 3 9 55
2022 Security 34 24 20 9 11 1 1 630
2022 Science and technology 41 29 14 2 9 0 5 145
2022 Legal services 34 23 21 8 14 0 0 95
2022 Administration and operations 50 22 12 7 6 1 2 930
2022 Human resources 58 19 9 5 3 1 5 550
2022 Financial management 55 17 13 5 5 1 4 245
2022 Procurement 56 16 10 6 10 2 1 50
2022 Real property 58 20 10 5 2 2 2 85
2022 Material management 55 16 20 6 0 0 2 30
2022 Information management 48 26 12 7 6 0 1 110
2022 Information technology 45 20 12 8 9 2 4 395
2022 Internal audit 59 26 6 2 5 0 2 30
2022 Evaluation 58 17 6 9 6 3 0 30
2022 Data sciences 57 22 4 8 8 0 1 80
2022 Policy 47 24 15 6 6 1 3 310
2022 Project management 47 16 15 5 12 0 4 275
2022 Other services to the public 38 23 20 8 10 1 2 220
2022 None of the above 37 23 14 8 15 1 3 510
2020 Client contact centre 52 27 8 5 7 0 1 145
2020 Federal regulators 47 20 13 8 10 1 1 100
2020 Compliance, inspection and enforcement 36 29 17 10 8 0 0 2235
2020 Communications or public affairs 51 22 15 2 7 0 3 105
2020 Access to information and privacy 56 19 17 2 1 0 4 55
2020 Security 41 28 18 5 7 0 0 620
2020 Science and technology 58 19 13 3 3 0 3 170
2020 Legal services 31 27 22 14 5 0 1 95
2020 Administration and operations 47 27 15 4 5 0 2 1075
2020 Human resources 53 25 14 4 2 0 2 570
2020 Financial management 62 23 9 3 3 0 1 275
2020 Procurement 61 28 5 7 0 0 0 45
2020 Real property 54 26 14 2 2 0 1 85
2020 Material management 40 24 18 8 0 9 0 35
2020 Information management 50 17 20 5 7 0 1 90
2020 Information technology 57 24 11 4 2 0 1 510
2020 Internal audit 47 28 4 15 5 0 0 35
2020 Evaluation 77 9 14 0 0 0 0 20
2020 Data sciences 52 27 15 5 2 0 0 65
2020 Policy 50 26 15 4 3 1 2 340
2020 Project management 59 24 12 3 1 0 0 260
2020 Other services to the public 42 27 15 8 7 0 0 225
2020 None of the above 43 25 15 7 7 0 2 610
2019 Client contact centre 59 17 15 5 3 0 1 145
2019 Federal regulators 33 24 21 7 14 0 1 80
2019 Compliance, inspection and enforcement 31 27 19 11 11 0 1 2045
2019 Communications or public affairs 46 39 9 2 4 0 0 90
2019 Access to information and privacy 67 11 13 3 3 0 3 60
2019 Security 38 26 16 11 8 0 1 745
2019 Science and technology 52 21 15 4 5 1 2 120
2019 Legal services 28 28 22 8 13 0 0 75
2019 Administration and operations 53 24 12 6 3 0 1 965
2019 Human resources 57 22 12 3 4 0 1 480
2019 Financial management 55 29 9 2 4 0 1 225
2019 Procurement 50 27 7 10 0 0 5 50
2019 Real property 51 25 16 2 4 0 2 85
2019 Material management 41 27 23 5 3 0 0 35
2019 Information management 53 19 14 4 4 0 6 80
2019 Information technology 49 27 13 4 4 0 2 410
2019 Internal audit 62 19 12 7 0 0 0 30
2019 Data sciences 68 17 10 5 0 0 0 55
2019 Policy 47 27 14 5 4 0 3 245
2019 Project management 52 23 13 5 5 0 2 185
2019 Other services to the public 44 22 15 11 7 0 1 225
2019 None of the above 40 23 16 8 10 1 2 585

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 33 15 6 6 1 1 39 61 175
2024 Health care practitioners 30 57 6 7 0 0 0 30 70 10
2024 Intelligence analysts 25 27 27 8 10 0 2 26 74 290
2024 Federal regulators 35 26 14 4 21 0 0 35 65 55
2024 Compliance, inspection and enforcement 29 30 18 10 13 0 1 29 71 1630
2024 Communications or public affairs 34 27 11 10 13 0 4 36 64 65
2024 Access to information and privacy 49 26 12 10 4 0 0 49 51 40
2024 Security 29 30 18 9 14 0 0 29 71 495
2024 Science and technology 38 37 15 5 2 0 3 39 61 120
2024 Legal services 34 23 19 9 14 0 0 34 66 75
2024 Administration and operations 41 31 15 5 6 0 2 42 58 895
2024 Human resources 37 32 16 5 7 0 2 38 62 520
2024 Financial management 41 37 8 6 9 0 0 41 59 190
2024 Procurement 50 30 13 0 7 0 0 50 50 45
2024 Real property 45 29 18 6 0 0 2 46 54 70
2024 Material management 54 34 13 0 0 0 0 54 46 25
2024 Information management 34 33 13 5 12 0 4 35 65 105
2024 Information technology 49 25 14 5 5 0 1 50 50 395
2024 Internal audit 53 23 9 0 13 0 3 55 45 30
2024 Evaluation 35 44 14 0 7 0 0 35 65 25
2024 Data sciences 37 29 20 5 8 0 1 38 62 85
2024 Policy 30 33 16 8 12 0 2 31 69 300
2024 Project management 32 34 20 7 6 0 0 32 68 220
2024 Other services to the public 32 28 13 12 13 1 1 33 67 220
2024 None of the above 32 28 14 9 12 2 3 34 66 480
2022 Client contact centre 41 27 14 9 6 1 2 160
2022 Federal regulators 32 35 11 10 11 0 1 90
2022 Compliance, inspection and enforcement 29 30 18 11 11 0 1 1945
2022 Communications or public affairs 32 36 14 8 10 0 1 105
2022 Access to information and privacy 57 26 6 1 6 0 3 55
2022 Security 29 27 19 11 14 0 1 630
2022 Science and technology 47 32 13 5 2 0 2 145
2022 Legal services 38 37 16 5 4 0 0 95
2022 Administration and operations 49 30 12 5 3 0 1 930
2022 Human resources 55 26 9 4 3 0 1 550
2022 Financial management 49 27 11 8 5 0 0 245
2022 Procurement 55 38 4 2 0 2 0 50
2022 Real property 48 31 14 2 1 2 1 85
2022 Material management 38 48 8 4 2 0 0 30
2022 Information management 53 28 6 8 2 0 2 110
2022 Information technology 56 28 8 3 4 0 0 395
2022 Internal audit 25 51 16 5 0 0 2 30
2022 Evaluation 37 43 5 8 3 3 0 30
2022 Data sciences 53 32 5 4 5 0 0 80
2022 Policy 42 35 16 3 2 1 1 310
2022 Project management 45 28 11 7 7 0 2 275
2022 Other services to the public 34 28 16 11 10 1 1 220
2022 None of the above 34 28 16 8 11 1 2 510
2020 Client contact centre 34 34 18 8 5 0 0 145
2020 Federal regulators 32 29 19 12 7 1 0 100
2020 Compliance, inspection and enforcement 30 31 20 10 8 0 1 2235
2020 Communications or public affairs 26 36 26 4 8 0 1 100
2020 Access to information and privacy 42 28 19 7 1 0 2 55
2020 Security 35 31 20 8 7 0 0 625
2020 Science and technology 39 33 16 8 3 0 1 170
2020 Legal services 21 24 25 16 13 0 0 95
2020 Administration and operations 39 32 19 5 3 0 1 1075
2020 Human resources 35 34 18 8 4 0 1 570
2020 Financial management 41 32 18 6 2 0 0 275
2020 Procurement 25 41 14 9 11 0 0 45
2020 Real property 31 26 27 7 8 0 0 85
2020 Material management 54 29 14 3 0 0 0 35
2020 Information management 32 43 11 7 6 0 1 95
2020 Information technology 43 34 14 6 3 0 0 510
2020 Internal audit 30 40 23 8 0 0 0 35
2020 Evaluation 36 32 23 5 5 0 0 20
2020 Data sciences 33 43 15 8 1 0 0 65
2020 Policy 27 40 22 8 3 0 0 345
2020 Project management 37 37 19 5 2 0 0 265
2020 Other services to the public 34 29 20 10 6 0 1 230
2020 None of the above 32 32 20 9 6 0 2 610

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 65 13 6 2 4 2 9 73 27 175
2024 Health care practitioners 82 6 0 0 0 6 6 93 7 10
2024 Intelligence analysts 64 18 4 1 3 1 9 72 28 285
2024 Federal regulators 69 11 8 2 5 0 5 73 27 55
2024 Compliance, inspection and enforcement 62 14 5 3 4 1 10 70 30 1630
2024 Communications or public affairs 62 15 9 1 4 0 9 68 32 65
2024 Access to information and privacy 74 9 6 0 2 2 7 81 19 40
2024 Security 61 15 8 2 3 2 7 67 33 490
2024 Science and technology 67 14 7 0 1 3 9 75 25 120
2024 Legal services 64 9 5 2 6 8 5 74 26 75
2024 Administration and operations 67 13 5 2 2 1 10 75 25 900
2024 Human resources 62 14 5 2 3 1 12 72 28 520
2024 Financial management 60 14 9 1 3 3 11 69 31 190
2024 Procurement 80 4 4 2 2 0 8 87 13 45
2024 Real property 73 10 0 0 3 0 13 84 16 70
2024 Material management 77 23 0 0 0 0 0 77 23 25
2024 Information management 68 9 1 2 7 2 12 78 22 105
2024 Information technology 67 12 4 1 3 1 11 76 24 395
2024 Internal audit 73 11 5 0 0 0 11 82 18 30
2024 Evaluation 86 2 3 2 4 0 2 88 12 30
2024 Data sciences 77 4 4 3 6 0 6 82 18 85
2024 Policy 57 15 4 2 6 2 14 68 32 305
2024 Project management 66 9 6 4 6 2 7 73 27 215
2024 Other services to the public 61 14 4 3 5 3 11 70 30 220
2024 None of the above 59 11 5 2 5 4 13 71 29 480

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 17 8 2 8 4 6 61 39 175
2024 Health care practitioners 77 5 0 0 0 6 11 94 6 10
2024 Intelligence analysts 59 12 10 3 9 1 7 64 36 290
2024 Federal regulators 47 21 9 2 15 2 4 51 49 55
2024 Compliance, inspection and enforcement 51 15 9 5 10 2 9 57 43 1630
2024 Communications or public affairs 44 24 5 6 13 0 8 47 53 65
2024 Access to information and privacy 75 4 7 5 6 0 4 78 22 40
2024 Security 49 19 11 4 9 3 6 53 47 495
2024 Science and technology 60 14 9 2 8 0 8 65 35 120
2024 Legal services 54 13 10 6 8 5 4 59 41 75
2024 Administration and operations 59 14 8 4 7 1 7 64 36 895
2024 Human resources 53 14 8 4 10 1 10 59 41 520
2024 Financial management 54 17 11 4 7 0 7 58 42 190
2024 Procurement 63 9 8 4 6 4 6 70 30 45
2024 Real property 65 14 2 3 11 0 6 69 31 70
2024 Material management 66 16 6 8 4 0 0 66 34 30
2024 Information management 56 16 4 3 13 1 7 61 39 105
2024 Information technology 54 12 11 5 9 1 9 60 40 400
2024 Internal audit 51 25 9 5 5 0 5 54 46 30
2024 Evaluation 60 21 8 0 6 3 2 63 37 30
2024 Data sciences 59 17 5 7 7 0 4 62 38 85
2024 Policy 45 13 8 4 15 2 12 53 47 300
2024 Project management 50 14 8 8 13 2 5 53 47 220
2024 Other services to the public 50 16 5 5 15 1 8 55 45 220
2024 None of the above 50 14 5 6 11 4 10 58 42 475

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 68 11 6 4 9 0 3 69 31 175
2024 Health care practitioners 36 36 16 0 0 6 6 41 59 10
2024 Intelligence analysts 62 13 8 5 6 1 6 66 34 290
2024 Federal regulators 58 8 8 9 13 2 1 60 40 55
2024 Compliance, inspection and enforcement 48 17 11 6 12 3 4 51 49 1630
2024 Communications or public affairs 64 6 5 3 9 3 10 73 27 65
2024 Access to information and privacy 67 12 3 3 6 6 4 74 26 40
2024 Security 51 18 10 6 9 3 3 54 46 490
2024 Science and technology 71 8 6 5 5 1 4 75 25 120
2024 Legal services 65 6 8 1 6 6 7 74 26 75
2024 Administration and operations 62 13 9 4 5 2 5 66 34 895
2024 Human resources 71 9 5 2 3 1 7 78 22 525
2024 Financial management 73 8 5 0 4 3 6 81 19 190
2024 Procurement 61 13 18 0 2 0 6 65 35 45
2024 Real property 65 16 2 6 7 0 5 69 31 70
2024 Material management 74 16 7 4 0 0 0 74 26 30
2024 Information management 68 10 11 3 2 1 5 72 28 105
2024 Information technology 73 9 5 2 3 2 6 79 21 400
2024 Internal audit 75 10 7 0 3 0 6 79 21 30
2024 Evaluation 72 7 4 2 14 0 0 72 28 30
2024 Data sciences 80 8 3 3 2 0 4 84 16 85
2024 Policy 56 14 8 4 7 2 9 63 37 305
2024 Project management 66 11 8 7 5 3 1 69 31 220
2024 Other services to the public 50 21 9 4 10 3 3 54 46 220
2024 None of the above 48 16 9 6 10 4 6 54 46 475
2022 Client contact centre 63 13 9 5 4 2 3 160
2022 Federal regulators 63 10 11 6 6 1 2 85
2022 Compliance, inspection and enforcement 51 17 10 6 12 1 3 1950
2022 Communications or public affairs 71 13 7 4 3 0 3 105
2022 Access to information and privacy 81 6 1 0 7 0 4 55
2022 Security 54 17 8 7 10 1 2 630
2022 Science and technology 68 15 5 2 3 0 7 145
2022 Legal services 60 13 8 7 7 1 3 95
2022 Administration and operations 66 14 7 4 4 2 3 930
2022 Human resources 75 9 4 2 4 2 5 550
2022 Financial management 69 9 5 4 6 1 6 250
2022 Procurement 77 4 5 7 0 2 6 50
2022 Real property 80 7 3 3 1 1 5 85
2022 Material management 75 10 7 0 8 0 0 30
2022 Information management 73 8 6 0 2 3 7 110
2022 Information technology 76 10 3 2 4 2 4 395
2022 Internal audit 82 10 0 2 2 2 2 30
2022 Evaluation 73 18 0 2 3 3 0 30
2022 Data sciences 80 6 3 0 5 1 5 80
2022 Policy 67 12 4 4 4 2 6 310
2022 Project management 70 10 5 2 8 0 5 275
2022 Other services to the public 55 22 7 5 7 2 2 220
2022 None of the above 50 14 10 6 12 2 5 510
2020 Client contact centre 70 14 6 4 6 1 0 145
2020 Federal regulators 62 13 6 5 12 2 0 100
2020 Compliance, inspection and enforcement 58 16 9 7 8 1 2 2235
2020 Communications or public affairs 78 9 4 3 0 2 4 105
2020 Access to information and privacy 69 17 0 6 0 0 8 55
2020 Security 63 15 8 6 7 1 1 625
2020 Science and technology 75 8 2 1 5 2 8 170
2020 Legal services 73 16 5 2 1 1 2 95
2020 Administration and operations 72 12 6 4 4 1 3 1075
2020 Human resources 78 10 3 2 3 1 4 570
2020 Financial management 81 8 2 2 2 1 3 270
2020 Procurement 75 5 7 7 4 0 2 45
2020 Real property 68 13 6 4 2 1 5 85
2020 Material management 73 10 5 3 9 0 0 35
2020 Information management 76 4 6 3 6 1 3 90
2020 Information technology 77 12 5 3 2 1 1 510
2020 Internal audit 90 7 0 3 0 0 0 35
2020 Evaluation 86 14 0 0 0 0 0 20
2020 Data sciences 77 17 0 1 0 0 4 65
2020 Policy 77 10 4 2 3 1 2 345
2020 Project management 84 8 3 2 2 0 2 265
2020 Other services to the public 60 15 11 6 5 0 2 230
2020 None of the above 64 13 7 4 6 1 4 610
2019 Client contact centre 64 12 11 6 4 0 2 145
2019 Federal regulators 57 15 7 7 11 0 2 80
2019 Compliance, inspection and enforcement 52 19 12 7 9 1 1 2060
2019 Communications or public affairs 68 18 4 6 4 0 1 90
2019 Access to information and privacy 69 7 7 13 4 0 0 60
2019 Security 61 16 8 5 7 1 1 755
2019 Science and technology 71 15 5 1 5 1 2 120
2019 Legal services 50 22 5 12 7 1 3 75
2019 Administration and operations 64 14 9 4 6 1 2 970
2019 Human resources 72 12 5 4 5 0 2 480
2019 Financial management 69 13 5 5 3 0 4 230
2019 Procurement 61 18 9 4 2 2 4 50
2019 Real property 67 16 6 6 3 0 1 85
2019 Material management 70 14 3 3 3 0 7 35
2019 Information management 64 11 5 5 8 0 8 80
2019 Information technology 72 14 6 3 3 1 2 410
2019 Internal audit 79 9 2 0 2 7 0 30
2019 Data sciences 80 10 8 1 0 0 1 55
2019 Policy 68 15 3 3 6 1 3 245
2019 Project management 68 15 4 5 5 1 3 180
2019 Other services to the public 54 15 11 6 10 1 3 225
2019 None of the above 54 17 10 6 8 1 4 585

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 30 12 3 5 1 3 48 52 175
2024 Health care practitioners 73 22 0 5 0 0 0 73 27 10
2024 Intelligence analysts 62 20 6 4 5 0 4 64 36 290
2024 Federal regulators 54 18 20 2 6 0 0 54 46 55
2024 Compliance, inspection and enforcement 46 30 10 5 6 1 2 47 53 1635
2024 Communications or public affairs 45 30 12 3 6 0 4 47 53 65
2024 Access to information and privacy 57 21 15 0 4 0 4 59 41 40
2024 Security 44 28 14 6 6 1 1 46 54 495
2024 Science and technology 61 19 9 2 4 1 4 64 36 120
2024 Legal services 58 15 15 3 5 0 5 61 39 75
2024 Administration and operations 56 24 9 4 3 1 3 58 42 900
2024 Human resources 69 17 5 2 2 0 4 72 28 525
2024 Financial management 62 19 7 4 4 2 2 65 35 190
2024 Procurement 71 17 4 0 2 0 6 76 24 45
2024 Real property 71 19 5 2 1 0 2 73 27 70
2024 Material management 65 26 0 9 0 0 0 65 35 30
2024 Information management 63 14 14 0 3 0 6 67 33 105
2024 Information technology 65 20 7 2 4 0 3 68 32 400
2024 Internal audit 69 14 8 0 3 0 6 74 26 30
2024 Evaluation 70 21 5 4 0 0 0 70 30 30
2024 Data sciences 75 15 4 2 3 0 1 76 24 85
2024 Policy 55 23 8 2 5 0 6 59 41 305
2024 Project management 60 19 10 4 4 1 2 61 39 220
2024 Other services to the public 49 25 13 5 4 2 2 50 50 220
2024 None of the above 48 24 11 5 6 2 4 52 48 475
2022 Client contact centre 56 26 8 3 4 1 3 155
2022 Federal regulators 57 28 7 5 2 0 2 85
2022 Compliance, inspection and enforcement 47 29 12 4 5 0 2 1950
2022 Communications or public affairs 66 21 7 1 3 0 2 105
2022 Access to information and privacy 75 12 0 6 0 0 7 55
2022 Security 51 24 10 7 6 0 2 630
2022 Science and technology 57 22 7 6 3 0 5 145
2022 Legal services 58 23 11 3 2 1 1 95
2022 Administration and operations 62 23 8 3 2 0 2 930
2022 Human resources 70 17 5 2 1 0 4 550
2022 Financial management 65 17 8 4 4 0 3 250
2022 Procurement 74 13 5 4 0 2 3 50
2022 Real property 69 20 4 1 0 2 2 85
2022 Material management 69 7 7 6 10 0 0 30
2022 Information management 66 22 5 2 2 0 3 105
2022 Information technology 68 20 6 3 2 0 1 395
2022 Internal audit 70 25 2 0 0 0 2 30
2022 Evaluation 70 24 6 0 0 0 0 30
2022 Data sciences 72 19 3 2 2 0 2 80
2022 Policy 69 19 5 2 3 0 2 310
2022 Project management 66 18 8 3 2 0 2 275
2022 Other services to the public 50 31 8 7 3 0 1 215
2022 None of the above 53 20 11 6 7 1 3 515
2020 Client contact centre 62 23 9 2 2 0 2 145
2020 Federal regulators 47 22 17 5 5 2 1 100
2020 Compliance, inspection and enforcement 50 28 13 5 4 0 1 2230
2020 Communications or public affairs 65 21 6 4 2 0 2 100
2020 Access to information and privacy 67 20 4 2 0 0 7 55
2020 Security 56 25 10 4 5 0 1 625
2020 Science and technology 67 18 5 3 3 0 5 165
2020 Legal services 72 18 4 4 2 0 0 95
2020 Administration and operations 60 22 8 4 3 0 3 1075
2020 Human resources 71 19 4 2 1 0 2 575
2020 Financial management 72 17 8 1 1 0 1 275
2020 Procurement 69 21 6 0 5 0 0 45
2020 Real property 67 14 11 5 0 0 3 85
2020 Material management 64 14 10 3 9 0 0 35
2020 Information management 66 12 14 3 2 1 2 90
2020 Information technology 67 21 6 4 1 0 1 510
2020 Internal audit 85 13 0 2 0 0 0 35
2020 Evaluation 64 23 14 0 0 0 0 20
2020 Data sciences 74 16 8 0 0 0 2 65
2020 Policy 72 17 7 2 1 0 1 345
2020 Project management 72 19 5 2 0 0 1 260
2020 Other services to the public 52 29 10 5 2 0 1 225
2020 None of the above 58 23 8 4 4 0 3 610
2019 Client contact centre 47 29 14 4 6 0 0 145
2019 Federal regulators 46 30 9 6 8 0 1 80
2019 Compliance, inspection and enforcement 40 34 14 6 5 0 1 2055
2019 Communications or public affairs 44 32 13 7 3 0 2 90
2019 Access to information and privacy 54 31 10 4 0 0 1 60
2019 Security 47 29 14 6 5 0 1 750
2019 Science and technology 57 25 12 2 2 1 0 120
2019 Legal services 49 24 19 8 0 0 0 75
2019 Administration and operations 50 27 14 4 3 0 1 975
2019 Human resources 62 23 6 4 3 0 1 480
2019 Financial management 60 26 6 3 3 0 2 230
2019 Procurement 50 29 16 2 4 0 0 50
2019 Real property 58 23 14 1 2 0 1 85
2019 Material management 62 16 12 3 7 0 0 30
2019 Information management 53 27 12 1 3 0 3 75
2019 Information technology 57 25 11 4 3 0 1 410
2019 Internal audit 74 14 2 0 2 7 0 30
2019 Data sciences 68 18 8 6 0 0 0 55
2019 Policy 63 21 8 3 4 0 1 245
2019 Project management 55 29 8 4 1 0 3 185
2019 Other services to the public 36 33 14 8 6 1 2 225
2019 None of the above 45 29 13 6 4 1 2 585

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 21 10 5 12 0 1 52 48 175
2024 Health care practitioners 43 41 12 4 0 0 0 43 57 10
2024 Intelligence analysts 57 17 9 5 10 0 3 59 41 290
2024 Federal regulators 51 13 14 6 13 2 0 52 48 55
2024 Compliance, inspection and enforcement 40 22 13 8 15 1 2 40 60 1635
2024 Communications or public affairs 40 15 16 13 15 0 2 40 60 65
2024 Access to information and privacy 57 8 18 8 6 2 2 59 41 40
2024 Security 41 22 13 7 13 2 1 42 58 490
2024 Science and technology 61 18 8 4 6 0 2 63 37 120
2024 Legal services 48 13 15 7 9 4 4 52 48 75
2024 Administration and operations 58 18 8 5 8 1 3 60 40 890
2024 Human resources 65 14 9 5 5 0 3 67 33 525
2024 Financial management 63 14 9 3 6 2 2 66 34 190
2024 Procurement 54 28 14 2 2 0 0 54 46 45
2024 Real property 66 13 6 7 4 0 3 68 32 70
2024 Material management 67 18 9 3 4 0 0 67 33 30
2024 Information management 59 17 7 7 4 1 3 62 38 105
2024 Information technology 60 18 9 3 5 1 3 62 38 395
2024 Internal audit 68 16 2 0 8 0 6 72 28 30
2024 Evaluation 46 24 13 10 8 0 0 46 54 30
2024 Data sciences 70 15 5 7 2 0 1 71 29 85
2024 Policy 49 20 9 7 11 1 4 51 49 300
2024 Project management 58 16 9 6 9 0 2 59 41 220
2024 Other services to the public 42 22 10 7 16 1 2 43 57 220
2024 None of the above 44 20 8 7 15 2 5 47 53 480
2022 Client contact centre 54 20 8 7 7 1 3 160
2022 Federal regulators 60 20 4 5 9 1 1 90
2022 Compliance, inspection and enforcement 42 22 12 7 14 0 1 1945
2022 Communications or public affairs 55 17 9 8 10 0 2 105
2022 Access to information and privacy 76 13 0 2 4 0 4 55
2022 Security 44 22 12 7 12 0 2 630
2022 Science and technology 61 15 10 6 3 0 6 145
2022 Legal services 48 18 14 8 10 0 1 95
2022 Administration and operations 61 16 9 4 6 0 2 925
2022 Human resources 66 14 9 4 4 0 3 550
2022 Financial management 58 18 8 4 10 0 3 245
2022 Procurement 63 18 4 2 10 3 1 50
2022 Real property 69 17 8 1 1 1 2 85
2022 Material management 60 20 0 12 6 0 2 30
2022 Information management 67 19 5 2 3 1 3 110
2022 Information technology 68 16 7 4 3 0 1 395
2022 Internal audit 73 18 2 0 5 0 2 30
2022 Evaluation 63 18 10 0 6 3 0 30
2022 Data sciences 68 17 6 4 3 0 2 80
2022 Policy 63 15 10 6 5 0 1 310
2022 Project management 60 21 6 3 6 0 3 275
2022 Other services to the public 49 18 11 8 13 1 1 220
2022 None of the above 44 16 14 8 14 2 3 510
2020 Client contact centre 59 19 10 4 6 0 1 145
2020 Federal regulators 43 21 14 9 12 1 1 100
2020 Compliance, inspection and enforcement 47 21 11 9 11 0 1 2245
2020 Communications or public affairs 58 18 9 8 7 0 0 100
2020 Access to information and privacy 62 18 4 9 0 0 7 55
2020 Security 52 18 12 8 10 0 0 625
2020 Science and technology 67 18 4 3 5 0 3 170
2020 Legal services 53 23 13 6 4 0 0 95
2020 Administration and operations 63 16 9 4 6 0 2 1070
2020 Human resources 70 15 6 5 2 0 2 570
2020 Financial management 70 15 7 5 2 0 1 275
2020 Procurement 62 9 15 6 6 2 0 45
2020 Real property 57 21 6 9 2 1 4 85
2020 Material management 70 11 7 6 6 0 0 35
2020 Information management 71 6 8 6 6 1 1 95
2020 Information technology 69 13 7 6 3 0 1 515
2020 Internal audit 78 15 2 3 2 0 0 35
2020 Evaluation 59 5 9 27 0 0 0 20
2020 Data sciences 68 20 8 2 1 0 2 65
2020 Policy 65 19 8 4 3 0 1 340
2020 Project management 73 14 6 4 2 0 2 265
2020 Other services to the public 51 18 12 9 9 0 1 225
2020 None of the above 56 18 8 7 8 0 2 615
2019 Client contact centre 59 19 12 3 6 0 0 145
2019 Federal regulators 45 21 14 9 12 0 0 80
2019 Compliance, inspection and enforcement 41 23 15 9 11 0 1 2035
2019 Communications or public affairs 53 25 11 7 3 0 3 90
2019 Access to information and privacy 53 16 13 9 8 0 1 60
2019 Security 49 21 14 7 7 0 1 745
2019 Science and technology 65 17 7 7 3 1 1 120
2019 Legal services 43 22 13 15 7 0 0 75
2019 Administration and operations 59 18 11 5 5 0 2 970
2019 Human resources 62 20 9 5 4 0 1 480
2019 Financial management 63 17 7 4 7 0 2 230
2019 Procurement 49 19 17 8 7 0 0 50
2019 Real property 59 22 9 4 2 1 2 85
2019 Material management 69 19 3 2 7 0 0 30
2019 Information management 50 20 15 1 10 0 4 80
2019 Information technology 63 18 10 4 4 0 1 410
2019 Internal audit 67 10 7 7 2 7 0 30
2019 Data sciences 73 7 13 3 4 0 0 55
2019 Policy 56 18 13 5 6 0 1 245
2019 Project management 65 14 5 6 7 1 2 180
2019 Other services to the public 36 29 8 14 10 0 2 225
2019 None of the above 47 22 13 8 8 1 2 580

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 12 5 0 1 1 28 74 26 175
2024 Health care practitioners 73 10 0 0 0 0 18 88 12 10
2024 Intelligence analysts 57 8 3 2 1 0 29 80 20 290
2024 Federal regulators 58 13 11 2 3 0 14 67 33 55
2024 Compliance, inspection and enforcement 51 9 4 1 2 1 32 76 24 1630
2024 Communications or public affairs 52 11 7 5 3 0 23 67 33 65
2024 Access to information and privacy 73 2 4 0 3 2 16 89 11 40
2024 Security 51 12 5 3 2 1 26 70 30 490
2024 Science and technology 67 11 2 3 2 1 13 78 22 120
2024 Legal services 49 5 8 1 5 4 28 73 27 75
2024 Administration and operations 56 9 5 2 1 1 26 77 23 895
2024 Human resources 61 11 3 1 0 0 24 81 19 525
2024 Financial management 59 13 3 2 3 2 18 74 26 190
2024 Procurement 75 6 2 0 2 0 16 89 11 45
2024 Real property 64 11 3 0 2 0 21 80 20 70
2024 Material management 68 10 5 0 0 0 17 82 18 30
2024 Information management 68 8 2 0 2 0 20 85 15 105
2024 Information technology 64 8 5 1 2 1 19 80 20 395
2024 Internal audit 64 13 7 3 0 0 14 74 26 30
2024 Evaluation 73 4 8 0 3 0 12 82 18 30
2024 Data sciences 79 5 2 1 4 0 10 88 12 85
2024 Policy 56 14 1 1 1 0 26 76 24 305
2024 Project management 61 10 6 4 1 0 17 75 25 220
2024 Other services to the public 55 8 3 1 2 1 29 79 21 220
2024 None of the above 50 9 4 1 3 2 32 76 24 475
2022 Client contact centre 66 6 4 2 1 1 19 155
2022 Federal regulators 67 7 4 3 3 0 16 90
2022 Compliance, inspection and enforcement 51 9 4 2 2 0 32 1945
2022 Communications or public affairs 63 9 5 1 0 0 22 105
2022 Access to information and privacy 77 5 0 1 0 0 17 55
2022 Security 55 10 4 2 3 0 26 630
2022 Science and technology 62 14 2 3 0 0 18 145
2022 Legal services 56 6 1 1 2 2 32 95
2022 Administration and operations 60 10 4 1 1 0 22 925
2022 Human resources 64 10 4 2 1 0 19 550
2022 Financial management 56 14 7 1 4 0 18 245
2022 Procurement 80 5 3 0 0 2 10 50
2022 Real property 72 8 4 2 2 1 11 85
2022 Material management 77 2 0 0 3 0 17 30
2022 Information management 63 16 3 1 1 0 15 110
2022 Information technology 63 15 3 3 2 0 14 395
2022 Internal audit 74 9 2 0 2 0 13 30
2022 Evaluation 74 3 3 0 0 0 20 25
2022 Data sciences 67 13 2 0 2 0 17 80
2022 Policy 64 11 4 2 0 1 19 310
2022 Project management 59 12 4 1 2 0 22 275
2022 Other services to the public 53 11 3 2 3 1 27 220
2022 None of the above 54 12 4 1 2 2 25 510
2020 Client contact centre 67 10 5 2 0 1 15 145
2020 Federal regulators 53 10 6 1 5 1 23 100
2020 Compliance, inspection and enforcement 50 11 5 2 2 0 30 2245
2020 Communications or public affairs 58 11 3 1 0 0 27 105
2020 Access to information and privacy 65 8 0 0 0 0 26 55
2020 Security 62 9 4 2 2 0 21 625
2020 Science and technology 67 13 2 2 1 0 15 170
2020 Legal services 57 6 4 2 2 0 28 95
2020 Administration and operations 60 10 4 2 2 0 22 1075
2020 Human resources 66 11 5 1 1 0 16 570
2020 Financial management 71 12 4 2 1 0 10 275
2020 Procurement 74 4 4 2 0 0 16 45
2020 Real property 61 13 8 1 0 1 16 85
2020 Material management 63 7 13 2 0 0 15 35
2020 Information management 69 7 5 0 3 1 16 90
2020 Information technology 66 12 5 2 1 0 14 510
2020 Internal audit 75 11 2 0 0 0 11 35
2020 Evaluation 54 14 5 0 0 0 28 20
2020 Data sciences 69 12 1 0 0 0 17 65
2020 Policy 59 12 4 1 1 0 24 340
2020 Project management 68 10 5 1 0 0 16 265
2020 Other services to the public 54 8 6 2 0 0 29 230
2020 None of the above 57 12 5 1 1 0 25 615
2019 Client contact centre 60 12 4 1 0 0 23 145
2019 Federal regulators 48 11 11 0 4 3 24 80
2019 Compliance, inspection and enforcement 49 10 7 2 2 0 31 2040
2019 Communications or public affairs 63 8 6 2 0 0 21 90
2019 Access to information and privacy 60 6 5 2 2 0 26 60
2019 Security 53 12 6 2 2 1 26 745
2019 Science and technology 62 11 5 1 1 0 19 120
2019 Legal services 54 11 4 1 0 0 30 70
2019 Administration and operations 57 9 5 2 2 0 24 960
2019 Human resources 60 11 6 2 1 0 20 475
2019 Financial management 60 14 5 2 1 0 18 230
2019 Procurement 73 8 3 0 0 0 16 50
2019 Real property 71 6 7 2 2 0 12 85
2019 Material management 73 2 5 0 0 0 20 35
2019 Information management 65 6 5 1 1 0 22 75
2019 Information technology 62 12 5 4 1 0 16 405
2019 Internal audit 67 13 3 5 0 8 5 30
2019 Data sciences 67 15 5 0 0 0 12 55
2019 Policy 58 12 4 0 2 0 24 245
2019 Project management 59 16 4 2 3 0 17 180
2019 Other services to the public 50 9 6 1 2 1 32 220
2019 None of the above 54 10 6 3 2 1 26 575

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 20 10 2 5 1 4 62 38 175
2024 Health care practitioners 65 21 0 0 9 0 6 69 31 10
2024 Intelligence analysts 64 16 6 1 3 1 9 71 29 285
2024 Federal regulators 53 26 12 0 7 0 2 54 46 55
2024 Compliance, inspection and enforcement 45 26 13 6 6 1 4 47 53 1635
2024 Communications or public affairs 69 15 5 0 4 0 7 74 26 65
2024 Access to information and privacy 75 6 4 3 0 2 10 85 15 40
2024 Security 45 24 13 6 6 1 4 48 52 490
2024 Science and technology 74 13 3 1 1 1 8 80 20 120
2024 Legal services 52 21 14 4 6 0 4 54 46 75
2024 Administration and operations 65 18 5 2 1 1 7 71 29 890
2024 Human resources 74 14 4 1 0 0 7 80 20 525
2024 Financial management 72 14 5 2 1 0 7 77 23 190
2024 Procurement 74 15 5 0 2 0 3 77 23 45
2024 Real property 69 12 9 0 3 0 7 74 26 70
2024 Material management 62 16 22 0 0 0 0 62 38 30
2024 Information management 70 13 4 1 2 0 10 78 22 105
2024 Information technology 67 15 5 2 2 1 7 74 26 395
2024 Internal audit 71 10 6 0 0 0 14 82 18 30
2024 Evaluation 80 6 8 0 4 0 2 81 19 30
2024 Data sciences 78 9 4 1 6 0 2 80 20 85
2024 Policy 64 16 6 2 2 1 10 71 29 305
2024 Project management 76 10 2 2 2 0 9 84 16 220
2024 Other services to the public 48 23 12 4 6 1 5 52 48 220
2024 None of the above 51 19 8 5 5 2 9 58 42 475
2022 Client contact centre 55 26 7 1 4 1 5 155
2022 Federal regulators 57 23 4 3 4 0 8 90
2022 Compliance, inspection and enforcement 46 25 12 6 6 0 4 1945
2022 Communications or public affairs 64 19 4 6 1 0 6 105
2022 Access to information and privacy 68 15 5 0 4 0 8 55
2022 Security 51 22 13 4 5 1 4 630
2022 Science and technology 67 19 6 2 1 0 6 145
2022 Legal services 54 17 15 8 4 1 1 95
2022 Administration and operations 67 15 7 2 1 1 7 925
2022 Human resources 74 12 4 1 0 1 8 550
2022 Financial management 69 15 5 2 2 0 6 250
2022 Procurement 66 11 12 4 0 3 4 50
2022 Real property 80 10 5 1 0 1 3 85
2022 Material management 68 11 9 0 0 0 11 30
2022 Information management 79 14 2 2 1 0 3 110
2022 Information technology 74 13 6 2 1 1 4 395
2022 Internal audit 80 15 0 0 2 2 2 30
2022 Evaluation 77 9 3 3 0 0 9 30
2022 Data sciences 80 13 1 1 2 0 3 80
2022 Policy 70 15 6 1 1 1 6 310
2022 Project management 77 9 4 1 2 0 7 275
2022 Other services to the public 54 21 13 4 5 1 2 220
2022 None of the above 53 21 8 5 6 1 6 510
2020 Client contact centre 57 19 14 5 3 0 3 145
2020 Federal regulators 46 28 13 8 3 0 2 100
2020 Compliance, inspection and enforcement 47 28 13 5 4 0 2 2250
2020 Communications or public affairs 65 24 6 2 1 0 2 105
2020 Access to information and privacy 69 19 5 0 0 2 4 55
2020 Security 60 20 10 4 4 0 1 630
2020 Science and technology 77 12 5 1 0 0 4 170
2020 Legal services 52 26 16 4 1 0 1 95
2020 Administration and operations 68 20 6 2 1 0 4 1085
2020 Human resources 75 14 3 2 0 0 5 570
2020 Financial management 80 12 3 1 0 1 2 275
2020 Procurement 73 17 6 2 0 0 2 45
2020 Real property 65 16 11 3 2 0 2 85
2020 Material management 70 16 15 0 0 0 0 35
2020 Information management 72 11 7 3 6 0 1 95
2020 Information technology 73 14 5 3 0 0 4 510
2020 Internal audit 77 17 0 0 0 0 6 35
2020 Evaluation 86 14 0 0 0 0 0 20
2020 Data sciences 73 8 7 2 2 0 7 65
2020 Policy 72 15 6 2 1 0 3 345
2020 Project management 77 12 7 0 0 0 4 265
2020 Other services to the public 51 24 14 4 4 0 2 230
2020 None of the above 59 20 11 4 2 0 4 620
2019 Client contact centre 56 23 13 2 2 0 3 145
2019 Federal regulators 57 23 8 4 5 0 2 80
2019 Compliance, inspection and enforcement 46 27 14 6 4 0 3 2050
2019 Communications or public affairs 74 14 4 2 1 0 5 90
2019 Access to information and privacy 63 20 8 2 1 0 6 60
2019 Security 56 24 11 4 3 0 3 750
2019 Science and technology 77 13 2 1 0 0 6 120
2019 Legal services 51 16 20 7 4 0 1 70
2019 Administration and operations 66 20 5 2 1 0 6 965
2019 Human resources 76 13 4 2 1 0 5 480
2019 Financial management 73 16 4 1 0 0 5 225
2019 Procurement 70 13 9 2 2 2 2 50
2019 Real property 70 16 8 1 2 0 2 85
2019 Material management 62 25 10 0 0 0 3 30
2019 Information management 70 13 4 0 2 0 12 80
2019 Information technology 70 17 5 2 1 0 5 410
2019 Internal audit 90 7 2 0 0 0 0 30
2019 Data sciences 72 17 4 1 2 0 4 55
2019 Policy 73 17 2 1 0 0 7 245
2019 Project management 76 10 6 2 1 0 6 180
2019 Other services to the public 46 26 12 7 3 0 6 225
2019 None of the above 59 18 10 3 4 1 5 580

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 20 2 4 10 0 4 62 38 175
2024 Health care practitioners 73 5 4 0 0 6 11 88 12 10
2024 Intelligence analysts 52 20 6 4 11 2 5 56 44 290
2024 Federal regulators 64 12 6 3 12 2 0 66 34 55
2024 Compliance, inspection and enforcement 67 16 5 2 4 1 5 70 30 1635
2024 Communications or public affairs 71 9 7 3 3 1 6 77 23 65
2024 Access to information and privacy 67 10 4 6 8 2 4 71 29 40
2024 Security 66 17 5 4 5 0 3 69 31 495
2024 Science and technology 57 23 7 4 4 0 5 60 40 120
2024 Legal services 57 19 5 11 2 1 5 61 39 75
2024 Administration and operations 58 15 7 6 8 1 5 61 39 895
2024 Human resources 64 16 7 2 6 1 4 67 33 525
2024 Financial management 59 20 4 4 6 3 4 64 36 190
2024 Procurement 55 17 12 2 5 4 4 60 40 45
2024 Real property 55 26 3 3 8 0 5 58 42 70
2024 Material management 61 28 8 3 0 0 0 61 39 30
2024 Information management 46 23 8 4 14 0 5 49 51 105
2024 Information technology 52 17 10 4 12 1 4 55 45 400
2024 Internal audit 68 13 0 0 10 0 9 74 26 30
2024 Evaluation 56 24 11 5 4 0 0 56 44 30
2024 Data sciences 62 18 4 5 9 0 1 62 38 85
2024 Policy 54 20 8 5 6 1 5 57 43 300
2024 Project management 49 19 11 4 13 2 3 51 49 220
2024 Other services to the public 66 13 8 1 5 2 5 71 29 220
2024 None of the above 58 15 6 3 9 3 6 64 36 475
2022 Client contact centre 71 11 3 3 3 1 7 160
2022 Federal regulators 76 9 2 4 7 0 2 90
2022 Compliance, inspection and enforcement 71 14 5 2 3 0 4 1950
2022 Communications or public affairs 77 11 2 1 5 0 5 105
2022 Access to information and privacy 74 15 4 0 3 0 4 55
2022 Security 69 14 5 1 5 1 5 630
2022 Science and technology 74 12 3 2 2 1 6 145
2022 Legal services 71 11 4 4 4 1 5 95
2022 Administration and operations 66 14 7 3 5 0 4 930
2022 Human resources 76 10 5 2 2 1 4 550
2022 Financial management 73 9 4 4 7 0 3 250
2022 Procurement 73 12 3 6 0 3 3 50
2022 Real property 76 7 2 7 4 2 2 85
2022 Material management 68 12 6 0 9 0 4 30
2022 Information management 64 21 3 3 4 1 5 110
2022 Information technology 71 10 7 3 5 1 2 395
2022 Internal audit 81 10 2 2 2 0 2 30
2022 Evaluation 67 8 11 8 6 0 0 30
2022 Data sciences 68 16 8 1 6 0 1 80
2022 Policy 75 9 5 2 3 0 5 310
2022 Project management 73 13 5 2 4 1 3 275
2022 Other services to the public 69 11 4 2 7 2 5 220
2022 None of the above 63 15 5 1 6 2 8 515
2020 Client contact centre 68 21 6 1 0 1 1 145
2020 Federal regulators 69 13 6 3 4 1 3 100
2020 Compliance, inspection and enforcement 70 18 5 2 3 0 2 2260
2020 Communications or public affairs 77 11 4 4 0 2 2 105
2020 Access to information and privacy 67 12 6 9 2 2 2 55
2020 Security 66 18 8 2 5 0 1 625
2020 Science and technology 69 14 6 4 1 3 3 170
2020 Legal services 75 13 1 4 0 1 6 95
2020 Administration and operations 69 17 6 3 3 0 2 1080
2020 Human resources 71 14 6 2 4 0 2 570
2020 Financial management 77 12 5 2 2 1 2 270
2020 Procurement 60 16 13 7 2 0 2 45
2020 Real property 72 9 8 6 2 0 2 85
2020 Material management 71 13 16 0 0 0 0 35
2020 Information management 71 13 6 2 4 1 3 90
2020 Information technology 71 13 7 5 3 0 1 510
2020 Internal audit 68 7 15 5 0 2 2 35
2020 Evaluation 85 10 5 0 0 0 0 20
2020 Data sciences 68 12 8 6 0 0 6 65
2020 Policy 74 15 6 3 3 0 1 345
2020 Project management 69 17 6 3 2 0 2 265
2020 Other services to the public 68 21 6 0 2 0 2 230
2020 None of the above 68 18 7 3 1 1 3 620
2019 Client contact centre 66 15 12 2 3 1 1 145
2019 Federal regulators 76 11 8 4 1 0 0 80
2019 Compliance, inspection and enforcement 71 16 6 2 3 0 2 2055
2019 Communications or public affairs 71 15 2 9 1 0 3 90
2019 Access to information and privacy 70 6 12 7 2 0 3 60
2019 Security 72 14 5 3 4 0 3 750
2019 Science and technology 68 14 6 5 4 1 2 120
2019 Legal services 72 18 3 1 4 0 3 75
2019 Administration and operations 66 16 6 4 5 0 3 970
2019 Human resources 77 9 6 3 3 0 1 480
2019 Financial management 76 9 6 2 4 0 3 230
2019 Procurement 61 19 6 2 11 0 0 50
2019 Real property 70 15 7 4 1 0 3 85
2019 Material management 72 15 7 0 7 0 0 35
2019 Information management 66 13 6 4 5 1 5 75
2019 Information technology 74 12 5 1 4 1 2 410
2019 Internal audit 79 4 0 0 16 0 0 30
2019 Data sciences 68 21 6 4 2 0 0 55
2019 Policy 70 10 7 3 3 0 6 245
2019 Project management 67 17 6 5 3 0 3 185
2019 Other services to the public 69 13 6 4 3 0 6 225
2019 None of the above 67 13 7 3 4 1 5 585

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 28 12 3 5 0 3 50 50 175
2024 Health care practitioners 59 21 5 0 9 0 6 63 37 10
2024 Intelligence analysts 51 26 12 3 4 0 5 53 47 290
2024 Federal regulators 48 29 14 3 5 0 1 49 51 55
2024 Compliance, inspection and enforcement 45 30 12 4 5 0 3 47 53 1635
2024 Communications or public affairs 46 28 14 4 4 0 3 48 52 65
2024 Access to information and privacy 57 17 17 3 2 2 2 60 40 40
2024 Security 50 25 13 5 4 0 4 52 48 495
2024 Science and technology 51 25 11 5 1 0 7 54 46 120
2024 Legal services 38 34 16 3 3 0 5 40 60 75
2024 Administration and operations 49 26 14 4 4 1 3 51 49 900
2024 Human resources 51 25 11 4 4 0 4 53 47 520
2024 Financial management 47 25 17 2 5 0 4 49 51 190
2024 Procurement 42 26 16 4 8 0 4 44 56 45
2024 Real property 52 24 12 3 4 2 4 55 45 70
2024 Material management 56 16 14 9 5 0 0 56 44 30
2024 Information management 42 28 13 1 11 0 5 44 56 105
2024 Information technology 50 27 10 6 3 1 3 52 48 400
2024 Internal audit 43 43 5 3 3 0 3 44 56 30
2024 Evaluation 39 43 13 2 3 0 0 39 61 30
2024 Data sciences 61 16 14 0 7 0 2 62 38 85
2024 Policy 46 28 13 5 4 0 4 48 52 305
2024 Project management 40 25 14 6 7 0 7 43 57 220
2024 Other services to the public 44 31 10 4 5 2 3 47 53 220
2024 None of the above 47 24 14 2 5 3 4 51 49 475
2022 Client contact centre 46 28 11 4 4 2 5 160
2022 Federal regulators 47 26 18 2 3 3 2 85
2022 Compliance, inspection and enforcement 46 29 14 4 4 0 3 1950
2022 Communications or public affairs 51 23 17 3 4 0 3 105
2022 Access to information and privacy 47 21 21 5 5 0 2 55
2022 Security 51 26 12 5 4 0 2 630
2022 Science and technology 53 24 11 8 2 0 2 145
2022 Legal services 40 32 20 3 2 0 4 95
2022 Administration and operations 50 27 12 5 3 0 3 930
2022 Human resources 51 24 14 4 4 0 3 550
2022 Financial management 51 22 15 4 5 0 3 250
2022 Procurement 48 22 13 9 2 3 3 50
2022 Real property 51 24 13 6 1 1 3 85
2022 Material management 50 33 12 0 0 0 4 30
2022 Information management 48 27 13 2 5 1 4 110
2022 Information technology 55 22 13 5 2 1 2 395
2022 Internal audit 47 18 15 18 0 0 2 30
2022 Evaluation 58 24 8 6 4 0 0 30
2022 Data sciences 54 26 12 2 6 0 1 80
2022 Policy 53 29 7 4 3 0 4 310
2022 Project management 48 28 12 5 2 1 3 275
2022 Other services to the public 51 24 11 7 5 1 0 220
2022 None of the above 44 28 11 5 4 1 7 515
2020 Client contact centre 48 30 14 3 4 1 1 145
2020 Federal regulators 35 36 15 7 6 0 2 100
2020 Compliance, inspection and enforcement 41 32 17 5 4 0 1 2255
2020 Communications or public affairs 47 22 24 2 6 0 0 105
2020 Access to information and privacy 45 30 14 6 3 0 2 55
2020 Security 49 27 15 5 4 0 0 630
2020 Science and technology 51 26 12 6 1 0 3 170
2020 Legal services 40 34 17 7 1 0 1 95
2020 Administration and operations 45 32 14 4 4 0 1 1080
2020 Human resources 46 30 14 5 3 0 2 575
2020 Financial management 50 30 13 3 3 1 1 275
2020 Procurement 61 22 10 7 0 0 0 45
2020 Real property 42 28 16 6 6 0 2 85
2020 Material management 44 31 17 9 0 0 0 35
2020 Information management 40 33 20 5 1 0 0 95
2020 Information technology 49 28 13 5 3 0 1 510
2020 Internal audit 36 31 14 15 3 0 0 35
2020 Evaluation 78 13 0 5 5 0 0 20
2020 Data sciences 44 25 15 8 7 0 2 65
2020 Policy 45 30 16 4 3 0 1 340
2020 Project management 45 26 20 6 2 0 0 265
2020 Other services to the public 43 29 14 9 3 0 2 230
2020 None of the above 46 29 14 4 3 0 3 620
2019 Client contact centre 58 23 12 3 2 0 1 145
2019 Federal regulators 49 32 12 3 2 0 1 80
2019 Compliance, inspection and enforcement 47 30 14 4 3 0 2 2050
2019 Communications or public affairs 47 27 17 3 2 0 4 90
2019 Access to information and privacy 45 35 11 6 1 0 2 60
2019 Security 56 26 11 3 2 0 1 745
2019 Science and technology 61 24 7 3 1 2 3 120
2019 Legal services 44 36 13 7 0 0 0 75
2019 Administration and operations 53 27 12 4 2 0 2 970
2019 Human resources 56 24 11 6 1 0 1 480
2019 Financial management 55 27 12 2 3 0 2 230
2019 Procurement 61 14 17 8 0 0 0 50
2019 Real property 61 23 4 7 2 0 2 85
2019 Material management 54 30 12 0 3 0 0 35
2019 Information management 55 17 14 6 2 2 4 80
2019 Information technology 55 27 11 4 2 0 1 410
2019 Internal audit 62 26 10 2 0 0 0 30
2019 Data sciences 59 20 10 8 4 0 0 55
2019 Policy 49 31 11 5 3 0 2 245
2019 Project management 55 24 11 5 3 0 3 180
2019 Other services to the public 48 27 16 3 2 0 3 225
2019 None of the above 49 28 12 4 4 1 2 580

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 24 42 13 7 0 0 38 20 175
2024 Health care practitioners 6 19 64 0 10 0 0 25 10 10
2024 Intelligence analysts 7 30 40 13 9 0 0 37 22 290
2024 Federal regulators 4 23 40 15 18 0 0 28 33 55
2024 Compliance, inspection and enforcement 7 27 36 18 11 0 0 34 29 1640
2024 Communications or public affairs 6 17 38 18 22 0 0 22 40 65
2024 Access to information and privacy 16 23 43 8 10 0 0 40 17 40
2024 Security 7 29 36 19 10 0 0 36 28 495
2024 Science and technology 15 21 39 14 9 0 3 37 24 120
2024 Legal services 2 19 53 19 8 0 0 21 26 75
2024 Administration and operations 11 29 36 16 8 0 0 40 23 900
2024 Human resources 9 25 40 18 7 0 0 34 25 525
2024 Financial management 10 24 42 14 8 1 0 34 23 190
2024 Procurement 3 17 35 31 14 0 0 20 45 45
2024 Real property 5 16 52 19 7 0 0 21 27 70
2024 Material management 14 30 33 22 2 0 0 44 23 30
2024 Information management 9 30 42 13 7 0 0 38 20 105
2024 Information technology 9 30 43 11 6 0 0 39 17 400
2024 Internal audit 10 48 24 16 3 0 0 58 18 30
2024 Evaluation 3 34 44 11 8 0 0 37 19 30
2024 Data sciences 8 39 40 6 7 0 0 48 13 85
2024 Policy 7 22 40 21 10 0 0 29 31 305
2024 Project management 5 26 41 16 12 0 0 31 28 220
2024 Other services to the public 8 33 31 16 11 1 0 41 27 220
2024 None of the above 7 25 32 17 18 1 0 33 35 480
2022 Client contact centre 12 34 39 11 4 0 0 46 15 155
2022 Federal regulators 14 19 42 13 12 0 0 33 25 90
2022 Compliance, inspection and enforcement 6 27 37 20 10 0 0 33 30 1955
2022 Communications or public affairs 20 22 37 13 8 0 0 42 21 105
2022 Access to information and privacy 4 32 47 10 7 0 0 36 17 55
2022 Security 9 29 36 16 10 0 0 38 26 630
2022 Science and technology 12 35 34 10 8 0 1 48 18 145
2022 Legal services 1 22 45 22 10 0 0 24 31 95
2022 Administration and operations 12 33 37 12 5 0 0 45 17 930
2022 Human resources 11 27 36 17 8 0 0 38 26 550
2022 Financial management 18 24 38 13 5 0 1 42 19 250
2022 Procurement 6 29 37 17 11 0 0 35 28 50
2022 Real property 12 29 47 7 4 1 0 42 11 85
2022 Material management 5 44 42 10 0 0 0 49 10 30
2022 Information management 13 38 37 11 1 0 0 51 13 110
2022 Information technology 13 26 39 15 7 0 0 39 22 395
2022 Internal audit 24 32 35 2 7 0 0 56 9 30
2022 Evaluation 5 30 57 2 6 0 0 34 9 30
2022 Data sciences 15 42 31 8 4 0 0 57 12 80
2022 Policy 7 32 36 16 9 0 0 38 25 310
2022 Project management 10 31 35 13 10 0 0 42 23 275
2022 Other services to the public 5 33 35 15 12 0 0 38 27 220
2022 None of the above 7 25 36 18 12 1 0 33 30 515
2020 Client contact centre 18 33 26 18 4 0 0 51 23 145
2020 Federal regulators 12 19 36 19 14 0 0 31 33 100
2020 Compliance, inspection and enforcement 9 30 34 18 9 0 0 39 27 2255
2020 Communications or public affairs 14 40 30 12 5 0 0 54 17 105
2020 Access to information and privacy 25 35 22 19 0 0 0 60 19 55
2020 Security 14 30 34 14 8 0 0 44 22 630
2020 Science and technology 20 40 25 9 6 0 1 60 15 170
2020 Legal services 7 28 46 16 2 1 0 35 18 95
2020 Administration and operations 14 36 32 11 6 0 0 50 17 1080
2020 Human resources 15 32 33 15 4 0 0 47 19 570
2020 Financial management 21 35 30 11 3 0 0 56 13 275
2020 Procurement 16 24 49 8 3 0 0 40 10 45
2020 Real property 14 27 39 17 3 0 0 41 20 85
2020 Material management 21 28 36 7 8 0 0 49 16 35
2020 Information management 20 34 28 15 3 0 0 54 18 95
2020 Information technology 20 32 31 12 5 0 0 52 17 515
2020 Internal audit 23 41 13 20 3 0 0 64 23 35
2020 Evaluation 14 44 32 9 0 0 0 59 9 20
2020 Data sciences 13 49 28 9 2 0 0 62 11 60
2020 Policy 11 34 36 13 5 0 0 45 19 345
2020 Project management 15 36 34 11 3 0 0 51 15 265
2020 Other services to the public 13 28 34 16 8 0 0 42 24 230
2020 None of the above 13 28 35 14 9 1 0 42 23 615
2019 Client contact centre 16 35 38 9 1 0 0 51 11 145
2019 Federal regulators 10 27 37 20 6 0 0 37 26 80
2019 Compliance, inspection and enforcement 11 28 36 17 8 0 0 39 25 2060
2019 Communications or public affairs 18 38 24 16 4 0 0 55 20 90
2019 Access to information and privacy 23 33 32 10 1 0 0 57 11 60
2019 Security 12 34 37 11 6 0 0 46 17 755
2019 Science and technology 24 24 34 15 3 1 0 48 18 120
2019 Legal services 9 23 42 16 11 0 0 32 26 75
2019 Administration and operations 20 32 33 11 4 0 0 52 15 975
2019 Human resources 17 36 28 14 5 0 0 53 19 485
2019 Financial management 22 37 30 9 3 0 0 59 12 230
2019 Procurement 9 37 33 16 5 0 0 46 21 50
2019 Real property 16 27 31 20 5 0 0 44 25 85
2019 Material management 26 30 22 13 9 0 0 56 22 35
2019 Information management 24 29 32 12 4 0 0 53 15 80
2019 Information technology 18 34 32 13 4 0 0 51 17 415
2019 Internal audit 35 26 29 7 2 0 0 61 10 30
2019 Data sciences 28 23 33 5 10 0 0 52 15 55
2019 Policy 13 31 36 17 3 0 0 44 20 245
2019 Project management 12 33 34 15 6 0 0 45 21 185
2019 Other services to the public 15 30 31 16 7 0 0 45 24 225
2019 None of the above 9 32 33 18 7 1 0 41 25 585

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 19 35 26 7 0 0 34 32 175
2024 Health care practitioners 46 22 13 5 15 0 0 20 67 10
2024 Intelligence analysts 13 30 31 18 7 0 0 25 43 290
2024 Federal regulators 26 27 27 6 14 0 0 20 53 55
2024 Compliance, inspection and enforcement 17 26 36 13 7 0 0 20 43 1635
2024 Communications or public affairs 24 32 25 9 10 0 0 19 56 65
2024 Access to information and privacy 15 12 40 22 10 0 0 32 28 40
2024 Security 14 26 37 15 7 0 0 23 40 495
2024 Science and technology 12 18 39 14 14 0 4 28 31 120
2024 Legal services 20 40 28 10 2 0 0 12 60 75
2024 Administration and operations 14 23 37 15 10 0 0 26 37 895
2024 Human resources 15 27 36 16 6 0 0 22 42 520
2024 Financial management 11 24 39 21 6 0 0 26 35 190
2024 Procurement 29 26 40 2 2 0 0 4 55 45
2024 Real property 18 25 41 13 3 0 0 17 43 70
2024 Material management 10 13 50 16 11 0 0 28 23 30
2024 Information management 12 18 32 32 4 0 1 37 30 105
2024 Information technology 10 20 41 21 8 0 0 28 30 400
2024 Internal audit 14 13 35 10 29 0 0 39 27 30
2024 Evaluation 10 19 55 16 0 0 0 16 29 30
2024 Data sciences 10 17 47 22 5 0 0 27 26 85
2024 Policy 23 25 35 12 5 0 0 17 48 300
2024 Project management 21 23 39 12 5 0 0 17 44 220
2024 Other services to the public 19 26 34 15 6 0 0 21 45 220
2024 None of the above 21 26 32 13 6 1 1 20 48 475
2022 Client contact centre 5 16 42 25 11 0 1 36 21 155
2022 Federal regulators 17 26 34 13 9 2 0 22 43 90
2022 Compliance, inspection and enforcement 15 26 37 15 7 0 0 22 41 1950
2022 Communications or public affairs 14 16 34 24 12 0 0 36 30 105
2022 Access to information and privacy 11 23 37 22 8 0 0 29 34 55
2022 Security 16 20 38 17 9 0 0 26 36 630
2022 Science and technology 8 22 39 15 14 0 3 30 31 145
2022 Legal services 11 31 46 9 3 0 0 12 42 95
2022 Administration and operations 8 18 43 17 12 1 1 30 27 930
2022 Human resources 13 25 35 15 12 0 0 27 38 545
2022 Financial management 8 18 37 17 18 0 2 35 27 250
2022 Procurement 18 23 35 17 8 0 0 25 40 50
2022 Real property 4 14 52 23 6 1 0 29 18 85
2022 Material management 5 11 44 36 4 0 0 40 16 25
2022 Information management 4 11 41 33 10 1 0 43 15 110
2022 Information technology 11 20 37 18 13 0 0 31 31 395
2022 Internal audit 3 12 44 39 2 0 0 41 15 30
2022 Evaluation 6 15 43 23 13 0 0 36 21 30
2022 Data sciences 3 13 36 26 22 0 0 49 16 80
2022 Policy 13 23 42 18 5 0 0 23 35 310
2022 Project management 14 25 31 19 11 0 0 30 39 275
2022 Other services to the public 15 22 40 14 8 0 0 22 38 220
2022 None of the above 18 22 36 16 7 1 0 23 41 515
2020 Client contact centre 11 15 41 18 15 0 0 33 26 145
2020 Federal regulators 19 23 31 18 9 0 0 27 42 100
2020 Compliance, inspection and enforcement 15 22 37 19 7 0 0 26 37 2245
2020 Communications or public affairs 14 13 33 27 13 0 0 40 27 105
2020 Access to information and privacy 10 12 39 27 12 0 0 39 22 55
2020 Security 12 21 35 21 10 0 0 31 33 625
2020 Science and technology 8 15 31 32 14 0 0 47 22 170
2020 Legal services 7 25 52 13 2 0 0 15 32 95
2020 Administration and operations 12 17 41 19 10 0 0 29 29 1070
2020 Human resources 13 19 35 23 9 0 0 32 33 570
2020 Financial management 8 15 33 33 10 0 0 44 23 275
2020 Procurement 12 24 39 11 14 0 0 26 35 45
2020 Real property 8 26 37 23 6 0 0 29 34 85
2020 Material management 13 20 29 39 0 0 0 39 33 35
2020 Information management 6 15 45 28 5 1 0 34 21 90
2020 Information technology 11 21 36 26 7 0 0 33 32 510
2020 Internal audit 6 12 53 24 6 0 0 30 17 35
2020 Evaluation 14 5 27 45 10 0 0 54 19 20
2020 Data sciences 5 16 43 22 14 0 0 36 21 65
2020 Policy 15 17 40 19 8 1 0 28 32 340
2020 Project management 12 20 41 22 6 0 0 27 32 265
2020 Other services to the public 18 19 36 18 8 0 0 25 38 225
2020 None of the above 16 18 36 23 7 0 0 30 34 615
2019 Client contact centre 5 21 39 22 14 0 0 36 25 145
2019 Federal regulators 16 22 40 19 4 0 0 22 38 80
2019 Compliance, inspection and enforcement 15 22 38 16 7 0 0 24 38 2045
2019 Communications or public affairs 9 13 37 28 13 0 0 41 22 90
2019 Access to information and privacy 3 20 37 27 12 0 0 40 23 60
2019 Security 12 19 39 22 8 0 0 30 31 750
2019 Science and technology 7 20 38 23 11 0 0 34 28 120
2019 Legal services 19 25 39 10 7 0 0 17 44 75
2019 Administration and operations 9 17 40 21 12 0 0 34 27 970
2019 Human resources 10 17 38 23 12 0 0 35 27 480
2019 Financial management 8 18 38 25 11 0 0 36 26 225
2019 Procurement 19 26 33 19 2 0 0 21 45 50
2019 Real property 9 21 44 21 5 0 0 26 30 85
2019 Material management 11 9 33 34 14 0 0 48 20 30
2019 Information management 9 17 43 23 8 0 0 31 25 80
2019 Information technology 8 21 36 22 12 0 0 35 29 410
2019 Internal audit 2 20 51 24 2 0 0 27 22 30
2019 Data sciences 14 11 32 30 13 0 0 43 25 55
2019 Policy 12 23 35 22 8 0 0 30 35 245
2019 Project management 17 14 36 23 10 0 0 33 31 180
2019 Other services to the public 14 25 34 16 10 0 0 26 39 225
2019 None of the above 13 22 37 20 7 0 0 27 36 580
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 16 56 175
2024 Health care practitioners 12 38 10
2024 Intelligence analysts 22 52 290
2024 Federal regulators 25 46 55
2024 Compliance, inspection and enforcement 19 54 1640
2024 Communications or public affairs 19 63 65
2024 Access to information and privacy 27 59 40
2024 Security 20 51 495
2024 Science and technology 20 58 120
2024 Legal services 22 45 75
2024 Administration and operations 17 57 900
2024 Human resources 17 67 525
2024 Financial management 21 64 190
2024 Procurement 22 60 45
2024 Real property 16 62 70
2024 Material management 8 75 30
2024 Information management 21 49 105
2024 Information technology 17 67 400
2024 Internal audit 34 51 30
2024 Evaluation 12 83 30
2024 Data sciences 21 65 85
2024 Policy 22 60 305
2024 Project management 18 64 220
2024 Other services to the public 21 47 220
2024 None of the above 25 45 480
2022 Client contact centre 33 51 155
2022 Federal regulators 15 60 90
2022 Compliance, inspection and enforcement 22 53 1950
2022 Communications or public affairs 24 59 105
2022 Access to information and privacy 22 70 55
2022 Security 24 53 630
2022 Science and technology 29 54 145
2022 Legal services 22 56 95
2022 Administration and operations 19 57 930
2022 Human resources 25 58 550
2022 Financial management 25 62 250
2022 Procurement 29 46 50
2022 Real property 20 66 85
2022 Material management 37 39 30
2022 Information management 12 54 110
2022 Information technology 20 61 395
2022 Internal audit 13 72 30
2022 Evaluation 37 44 30
2022 Data sciences 22 56 80
2022 Policy 28 56 310
2022 Project management 25 57 275
2022 Other services to the public 18 54 220
2022 None of the above 26 50 510
2020 Client contact centre 32 48 145
2020 Federal regulators 34 33 100
2020 Compliance, inspection and enforcement 28 41 2260
2020 Communications or public affairs 38 43 105
2020 Access to information and privacy 37 41 55
2020 Security 32 39 630
2020 Science and technology 23 55 170
2020 Legal services 25 45 95
2020 Administration and operations 27 50 1085
2020 Human resources 32 53 575
2020 Financial management 31 51 275
2020 Procurement 41 28 45
2020 Real property 34 43 85
2020 Material management 26 59 35
2020 Information management 28 47 95
2020 Information technology 28 50 515
2020 Internal audit 50 42 35
2020 Evaluation 56 35 20
2020 Data sciences 29 51 65
2020 Policy 38 42 345
2020 Project management 34 46 265
2020 Other services to the public 29 40 230
2020 None of the above 34 39 620

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 74 26 25
2024 Intelligence analysts 47 53 50
2024 Federal regulators 56 44 15
2024 Compliance, inspection and enforcement 56 44 300
2024 Communications or public affairs 57 43 15
2024 Access to information and privacy 75 25 10
2024 Security 54 46 95
2024 Science and technology 54 46 25
2024 Legal services 80 20 15
2024 Administration and operations 57 43 140
2024 Human resources 49 51 90
2024 Financial management 57 43 35
2024 Procurement 39 61 10
2024 Real property 41 59 10
2024 Information management 84 16 25
2024 Information technology 64 36 70
2024 Data sciences 73 27 20
2024 Policy 52 48 70
2024 Project management 66 34 35
2024 Other services to the public 71 29 40
2024 None of the above 57 43 120
2022 Client contact centre 54 46 50
2022 Federal regulators 55 45 15
2022 Compliance, inspection and enforcement 54 46 415
2022 Communications or public affairs 41 59 25
2022 Access to information and privacy 40 60 10
2022 Security 56 44 145
2022 Science and technology 30 70 40
2022 Legal services 59 41 20
2022 Administration and operations 60 40 180
2022 Human resources 29 71 140
2022 Financial management 42 58 55
2022 Procurement 14 86 15
2022 Real property 48 52 15
2022 Material management 45 55 10
2022 Information management 65 35 15
2022 Information technology 52 48 75
2022 Evaluation 18 82 10
2022 Data sciences 44 56 20
2022 Policy 41 59 80
2022 Project management 54 46 65
2022 Other services to the public 56 44 35
2022 None of the above 49 51 125
2020 Client contact centre 60 40 45
2020 Federal regulators 68 32 35
2020 Compliance, inspection and enforcement 57 43 635
2020 Communications or public affairs 51 49 40
2020 Access to information and privacy 48 52 20
2020 Security 46 54 190
2020 Science and technology 43 57 40
2020 Legal services 56 44 25
2020 Administration and operations 56 44 290
2020 Human resources 46 54 175
2020 Financial management 45 55 90
2020 Procurement 52 48 20
2020 Real property 32 68 30
2020 Material management 62 38 10
2020 Information management 55 45 25
2020 Information technology 51 49 145
2020 Internal audit 53 47 15
2020 Evaluation 33 67 10
2020 Data sciences 41 59 20
2020 Policy 46 54 130
2020 Project management 65 35 90
2020 Other services to the public 56 44 70
2020 None of the above 52 48 205

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 13 5 6 4 5 27 60 40 175
2024 Health care practitioners 60 10 0 6 0 0 24 79 21 10
2024 Intelligence analysts 38 18 10 2 6 6 19 51 49 290
2024 Federal regulators 50 18 6 0 3 11 12 65 35 55
2024 Compliance, inspection and enforcement 41 15 8 4 5 7 20 56 44 1635
2024 Communications or public affairs 33 11 17 7 11 6 15 42 58 65
2024 Access to information and privacy 27 7 7 11 2 16 29 50 50 40
2024 Security 35 14 9 5 4 13 20 53 47 490
2024 Science and technology 43 11 7 7 6 8 18 58 42 120
2024 Legal services 33 24 12 1 7 10 13 43 57 75
2024 Administration and operations 46 12 7 3 4 6 21 64 36 900
2024 Human resources 39 13 9 6 8 4 20 52 48 525
2024 Financial management 34 17 17 4 4 5 18 44 56 190
2024 Procurement 31 16 12 7 2 0 33 46 54 45
2024 Real property 46 17 8 2 5 7 15 59 41 70
2024 Material management 37 15 3 0 15 4 26 53 47 30
2024 Information management 39 7 9 5 6 11 22 59 41 105
2024 Information technology 49 14 10 5 4 5 13 60 40 400
2024 Internal audit 55 0 8 5 0 6 26 81 19 30
2024 Evaluation 24 22 15 0 10 0 28 34 66 30
2024 Data sciences 41 18 9 2 2 4 24 57 43 85
2024 Policy 37 17 11 7 8 3 16 46 54 305
2024 Project management 35 20 9 5 8 6 17 46 54 220
2024 Other services to the public 33 13 10 3 4 12 24 52 48 220
2024 None of the above 33 15 9 4 8 12 20 49 51 480
2022 Client contact centre 32 20 6 6 8 5 24 155
2022 Federal regulators 34 22 6 6 7 14 10 90
2022 Compliance, inspection and enforcement 42 16 10 6 5 5 17 1950
2022 Communications or public affairs 40 16 11 9 8 0 15 105
2022 Access to information and privacy 36 9 8 13 8 4 23 55
2022 Security 39 16 11 6 5 6 17 630
2022 Science and technology 36 14 14 7 4 8 17 145
2022 Legal services 35 13 18 7 8 3 15 95
2022 Administration and operations 41 14 10 3 4 5 23 930
2022 Human resources 44 12 10 6 7 5 15 550
2022 Financial management 38 15 8 8 7 5 19 250
2022 Procurement 37 16 15 5 8 9 10 50
2022 Real property 40 14 8 7 3 3 25 85
2022 Material management 42 14 14 3 6 6 15 30
2022 Information management 44 18 6 3 4 6 18 110
2022 Information technology 47 16 12 5 3 6 12 395
2022 Internal audit 77 7 8 2 0 0 7 30
2022 Evaluation 25 21 7 6 21 2 19 30
2022 Data sciences 43 17 10 2 6 3 18 80
2022 Policy 37 15 13 7 11 4 14 310
2022 Project management 43 18 12 3 7 5 13 275
2022 Other services to the public 39 15 7 5 4 7 23 220
2022 None of the above 32 17 12 5 6 7 21 515
2020 Client contact centre 42 18 10 9 9 1 11 145
2020 Federal regulators 37 23 14 10 5 1 10 100
2020 Compliance, inspection and enforcement 43 19 12 8 7 2 10 2255
2020 Communications or public affairs 42 21 17 7 9 1 4 105
2020 Access to information and privacy 45 13 15 11 4 2 9 55
2020 Security 39 16 15 7 7 4 11 630
2020 Science and technology 48 16 10 7 2 5 11 170
2020 Legal services 32 17 14 14 4 3 15 95
2020 Administration and operations 44 17 12 6 5 3 14 1075
2020 Human resources 44 16 13 11 6 2 8 570
2020 Financial management 40 17 16 6 6 3 12 275
2020 Procurement 33 16 16 12 7 2 14 45
2020 Real property 45 20 11 7 8 1 8 85
2020 Material management 44 22 15 6 3 3 6 35
2020 Information management 46 19 6 8 8 4 8 95
2020 Information technology 46 16 14 9 5 2 8 515
2020 Internal audit 47 7 19 17 5 0 4 35
2020 Evaluation 26 23 17 9 19 0 5 20
2020 Data sciences 51 15 11 9 5 1 7 65
2020 Policy 36 23 14 11 8 3 5 345
2020 Project management 40 23 15 8 7 1 7 265
2020 Other services to the public 41 21 9 7 10 4 9 225
2020 None of the above 38 14 15 8 9 3 12 615
2019 Client contact centre 34 12 13 8 13 2 19 145
2019 Federal regulators 41 13 17 9 11 4 5 80
2019 Compliance, inspection and enforcement 48 16 12 6 10 1 7 2050
2019 Communications or public affairs 36 12 24 11 14 0 5 90
2019 Access to information and privacy 42 13 11 14 13 0 6 60
2019 Security 47 15 11 6 10 2 9 750
2019 Science and technology 46 21 11 3 6 1 12 120
2019 Legal services 41 16 19 9 9 0 5 75
2019 Administration and operations 50 14 10 6 9 1 10 965
2019 Human resources 43 16 12 12 11 1 5 480
2019 Financial management 41 14 11 10 15 3 6 225
2019 Procurement 38 21 11 8 10 4 10 50
2019 Real property 45 14 13 11 7 1 11 85
2019 Material management 33 33 17 5 3 0 9 30
2019 Information management 38 16 12 9 16 0 9 80
2019 Information technology 38 18 14 12 10 1 6 410
2019 Internal audit 42 16 12 17 3 0 10 30
2019 Data sciences 55 13 10 5 10 0 8 55
2019 Policy 33 16 16 13 17 1 4 240
2019 Project management 38 16 10 18 13 0 5 185
2019 Other services to the public 50 11 13 8 6 3 9 225
2019 None of the above 42 16 13 9 13 1 7 585

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 24 25 18 31 0 2 25 50 25
2024 Intelligence analysts 10 15 19 12 36 0 7 28 52 50
2024 Federal regulators 11 32 13 12 27 0 4 45 41 15
2024 Compliance, inspection and enforcement 4 16 13 18 42 2 5 22 64 300
2024 Communications or public affairs 0 8 16 8 55 0 13 9 73 15
2024 Access to information and privacy 0 44 0 32 24 0 0 44 56 10
2024 Security 3 21 14 15 41 1 5 26 59 95
2024 Science and technology 7 44 0 14 24 0 11 57 43 25
2024 Legal services 33 12 0 20 35 0 0 45 55 15
2024 Administration and operations 13 26 13 12 29 2 4 42 45 140
2024 Human resources 8 17 10 21 35 2 6 28 61 90
2024 Financial management 2 30 25 16 23 2 2 34 40 35
2024 Procurement 0 0 18 41 33 9 0 0 81 10
2024 Real property 11 28 16 14 31 0 0 39 45 10
2024 Information management 0 37 19 25 13 3 3 40 40 25
2024 Information technology 14 17 15 18 34 1 1 32 53 70
2024 Data sciences 7 30 10 14 39 0 0 37 53 20
2024 Policy 4 13 6 24 53 0 0 17 77 70
2024 Project management 8 31 9 13 35 2 2 41 50 35
2024 Other services to the public 8 15 14 17 43 2 1 23 62 40
2024 None of the above 4 17 17 13 40 5 4 23 58 120
2022 Client contact centre 16 9 14 23 32 3 3 27 59 50
2022 Federal regulators 0 13 0 40 47 0 0 13 87 15
2022 Compliance, inspection and enforcement 4 20 15 20 36 1 4 25 59 415
2022 Communications or public affairs 12 14 3 18 46 0 6 28 69 25
2022 Access to information and privacy 9 10 28 13 23 12 5 23 43 10
2022 Security 6 14 17 19 35 3 6 22 60 145
2022 Science and technology 11 21 14 4 44 7 0 34 52 40
2022 Legal services 0 20 14 18 42 6 0 22 63 20
2022 Administration and operations 14 21 11 23 25 1 5 37 51 180
2022 Human resources 9 18 10 24 36 2 2 28 62 140
2022 Financial management 9 24 12 21 31 0 3 34 53 55
2022 Procurement 0 6 18 27 49 0 0 6 75 15
2022 Real property 20 14 5 28 26 0 5 37 58 15
2022 Material management 42 7 14 11 17 9 0 54 30 10
2022 Information management 13 52 0 17 17 0 0 65 35 15
2022 Information technology 14 19 15 22 26 0 4 35 50 75
2022 Evaluation 0 32 0 24 44 0 0 32 68 10
2022 Data sciences 7 24 14 8 42 0 4 32 53 20
2022 Policy 5 19 10 16 47 2 1 25 65 80
2022 Project management 6 21 10 27 29 0 8 29 60 65
2022 Other services to the public 2 10 14 24 40 3 7 14 71 35
2022 None of the above 3 12 15 11 52 2 4 16 67 125
2020 Client contact centre 16 31 6 17 27 0 1 48 46 45
2020 Federal regulators 11 13 9 27 34 3 3 26 65 35
2020 Compliance, inspection and enforcement 5 19 19 20 32 1 3 25 54 635
2020 Communications or public affairs 13 39 13 13 22 0 0 52 35 40
2020 Access to information and privacy 20 28 20 28 4 0 0 48 32 20
2020 Security 7 20 16 25 30 1 2 28 56 190
2020 Science and technology 13 13 23 20 28 0 2 27 49 40
2020 Legal services 4 17 16 41 18 4 0 22 61 25
2020 Administration and operations 14 24 15 17 25 1 5 40 44 290
2020 Human resources 10 27 17 25 17 1 2 38 44 175
2020 Financial management 11 20 17 30 17 0 5 33 49 90
2020 Procurement 7 31 20 19 16 0 7 41 38 20
2020 Real property 12 12 12 27 27 6 3 27 59 30
2020 Material management 0 29 23 29 20 0 0 29 49 10
2020 Information management 10 25 6 19 40 0 0 35 59 25
2020 Information technology 13 19 15 19 31 1 2 33 52 140
2020 Internal audit 0 35 0 38 23 4 0 37 63 15
2020 Evaluation 17 25 8 17 25 0 8 45 45 10
2020 Data sciences 7 31 0 25 30 4 4 41 59 20
2020 Policy 11 16 12 25 33 0 2 27 60 130
2020 Project management 13 35 13 23 16 0 1 49 39 90
2020 Other services to the public 7 17 20 17 31 4 2 27 51 70
2020 None of the above 7 18 13 24 36 1 2 25 61 205

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 20 28 15 35 0 2 20 51 25
2024 Intelligence analysts 11 14 19 14 28 2 11 29 49 50
2024 Federal regulators 7 4 21 20 26 0 22 15 59 15
2024 Compliance, inspection and enforcement 6 13 14 17 40 2 8 21 63 300
2024 Communications or public affairs 0 15 16 8 53 0 7 17 66 15
2024 Access to information and privacy 0 21 15 48 16 0 0 21 64 10
2024 Security 3 14 12 17 42 5 5 19 67 95
2024 Science and technology 7 45 4 16 21 0 7 56 40 25
2024 Legal services 33 0 4 18 41 0 4 34 62 15
2024 Administration and operations 17 15 8 17 30 4 9 37 54 140
2024 Human resources 5 15 6 22 38 3 9 23 69 85
2024 Financial management 2 18 21 25 25 2 7 23 54 35
2024 Procurement 0 7 19 18 47 9 0 8 72 10
2024 Real property 25 20 17 8 22 0 7 49 32 10
2024 Information management 3 23 7 21 20 7 19 35 56 25
2024 Information technology 7 17 16 23 31 4 1 25 57 70
2024 Data sciences 0 40 0 20 35 0 5 42 58 15
2024 Policy 3 9 13 19 52 2 2 12 74 70
2024 Project management 8 31 5 12 37 0 7 42 52 35
2024 Other services to the public 5 19 10 19 30 14 3 30 58 40
2024 None of the above 3 19 13 14 40 4 7 25 60 115
2022 Client contact centre 13 9 13 23 38 3 1 23 63 50
2022 Federal regulators 0 9 10 15 58 0 8 10 80 15
2022 Compliance, inspection and enforcement 5 19 17 16 38 1 5 24 57 415
2022 Communications or public affairs 0 17 11 14 54 0 5 17 71 25
2022 Access to information and privacy 0 22 0 30 36 0 12 25 75 10
2022 Security 6 16 15 16 38 1 7 25 59 145
2022 Science and technology 5 18 17 5 54 0 0 24 60 40
2022 Legal services 0 7 14 13 46 7 14 9 74 20
2022 Administration and operations 7 20 15 22 23 3 9 32 52 180
2022 Human resources 5 14 8 14 41 3 15 23 67 140
2022 Financial management 5 14 7 21 36 0 16 23 68 55
2022 Procurement 0 6 4 41 37 0 11 7 88 15
2022 Real property 0 21 10 38 22 0 9 23 65 15
2022 Material management 23 0 33 19 9 9 7 28 33 10
2022 Information management 31 21 10 12 21 0 5 55 35 15
2022 Information technology 6 29 13 6 37 4 4 38 47 75
2022 Evaluation 10 22 0 24 36 0 7 35 65 10
2022 Data sciences 3 37 0 22 28 0 9 45 55 20
2022 Policy 8 10 8 15 45 4 11 21 70 80
2022 Project management 4 22 11 18 36 0 9 29 59 65
2022 Other services to the public 3 25 1 22 36 10 3 32 66 35
2022 None of the above 6 9 20 12 46 1 6 16 62 125
2020 Client contact centre 14 30 9 8 35 0 4 46 45 45
2020 Federal regulators 6 15 9 36 31 0 3 22 69 35
2020 Compliance, inspection and enforcement 5 18 18 18 33 2 7 25 56 635
2020 Communications or public affairs 7 27 18 18 20 2 9 38 42 40
2020 Access to information and privacy 12 17 35 22 14 0 0 29 35 20
2020 Security 7 15 18 21 30 3 5 24 56 190
2020 Science and technology 9 18 15 13 33 0 12 30 53 40
2020 Legal services 4 13 24 17 42 0 0 17 60 25
2020 Administration and operations 11 21 9 18 32 1 8 35 54 290
2020 Human resources 9 17 13 22 25 1 13 30 55 175
2020 Financial management 9 17 18 18 28 0 10 28 52 90
2020 Procurement 7 28 8 14 21 10 12 45 45 20
2020 Real property 6 12 22 12 36 0 11 21 55 30
2020 Material management 0 51 12 16 20 0 0 51 36 10
2020 Information management 5 30 9 21 36 0 0 35 57 25
2020 Information technology 12 21 12 18 29 1 7 36 51 145
2020 Internal audit 7 12 4 46 19 4 8 22 73 15
2020 Evaluation 17 8 0 42 33 0 0 25 75 10
2020 Data sciences 0 27 8 18 30 0 18 33 58 20
2020 Policy 4 15 14 28 33 1 6 20 65 130
2020 Project management 13 24 13 24 18 0 8 40 46 90
2020 Other services to the public 4 20 17 15 35 3 4 27 54 70
2020 None of the above 5 11 18 24 35 0 7 17 64 205
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