2024 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 102. What are the language requirements of your position?

Question 8. I get a sense of satisfaction from my work.

Question 12. Overall, I feel valued at work.

Question 13. I am proud of the work that I do.

Question 17. Overall, I like my job.

Question 54. I would recommend my department or agency as a great place to work.

Question 55. I am satisfied with my department or agency.

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Question 34. I have confidence in the senior management of my department or agency.

Question 35. Senior management in my department or agency makes effective and timely decisions.

Question 36. Essential information flows effectively from senior management to staff.

Question 9. I receive meaningful recognition for work well done.

Question 10. I have clear work objectives.

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Question 5. I get the training I need to do my job.

Question 28. I feel that my immediate supervisor supports my career goals.

Question 43. My department or agency does a good job of supporting employee career development.

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 14. I have opportunities to provide input into decisions that affect my work.

Question 15. I am encouraged to be innovative or to take initiative in my work.

Question 16. I have support at work to provide a high level of service.

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Question 7. I have support at work to balance my work and personal life.

Question 18. I can complete my assigned workload during my regular working hours.

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.