2024 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CH

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 30 48 17 3 2 0 0 78 5 40
2024 CH-03 27 52 16 0 4 0 0 79 4 20
2022 CH 42 48 10 0 0 0 0 90 0 40
2022 CH-02 42 50 9 0 0 0 0 91 0 10
2022 CH-03 41 48 11 0 0 0 0 89 0 15
2020 CH 51 36 9 2 0 0 2 89 2 45
2020 CH-02 56 33 6 0 0 0 6 94 0 20
2020 CH-03 41 35 18 6 0 0 0 76 6 15
2019 CH 41 41 12 6 0 0 0 82 6 35
2019 CH-02 29 50 21 0 0 0 0 79 0 15
2019 CH-03 50 30 10 10 0 0 0 80 10 10

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 25 47 15 9 5 0 0 71 13 40
2024 CH-03 27 41 16 12 4 0 0 68 16 20
2022 CH 39 31 7 21 2 0 0 70 23 40
2022 CH-02 65 17 9 9 0 0 0 83 9 10
2022 CH-03 30 41 10 14 4 0 0 71 18 15
2020 CH 42 42 11 0 4 0 0 84 4 45
2020 CH-02 72 22 6 0 0 0 0 94 0 20
2020 CH-03 18 59 18 0 6 0 0 76 6 15
2019 CH 21 47 18 15 0 0 0 68 15 35
2019 CH-02 14 43 29 14 0 0 0 57 14 15
2019 CH-03 30 50 20 0 0 0 0 80 0 10

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 37 47 14 0 2 0 0 84 2 40
2024 CH-03 37 43 16 0 4 0 0 79 4 20
2022 CH 58 39 2 0 0 0 0 98 0 40
2022 CH-02 54 46 0 0 0 0 0 100 0 10
2022 CH-03 57 37 5 0 0 0 0 95 0 15
2020 CH 62 33 4 0 0 0 0 96 0 45
2020 CH-02 67 33 0 0 0 0 0 100 0 20
2020 CH-03 59 29 12 0 0 0 0 88 0 15
2019 CH 62 26 9 3 0 0 0 88 3 35
2019 CH-02 50 36 14 0 0 0 0 86 0 15
2019 CH-03 70 20 10 0 0 0 0 90 0 10

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 37 47 9 6 2 0 0 83 8 35
2024 CH-03 33 46 11 5 4 0 0 79 10 20
2022 CH 50 36 14 0 0 0 0 86 0 40
2022 CH-02 74 9 17 0 0 0 0 83 0 10
2022 CH-03 43 42 15 0 0 0 0 85 0 15
2020 CH 47 47 2 4 0 0 0 93 4 45
2020 CH-02 56 44 0 0 0 0 0 100 0 20
2020 CH-03 29 59 6 6 0 0 0 88 6 15
2019 CH 50 26 15 9 0 0 0 76 9 35
2019 CH-02 43 29 29 0 0 0 0 71 0 15
2019 CH-03 50 30 10 10 0 0 0 80 10 10

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 16 34 22 20 8 0 0 50 28 40
2024 CH-03 16 31 18 26 10 0 0 46 36 20
2022 CH 22 27 26 19 5 0 0 49 25 40
2022 CH-02 33 39 20 9 0 0 0 72 9 10
2022 CH-03 17 29 26 21 7 0 0 47 27 15
2020 CH 38 29 20 9 2 2 0 68 11 45
2020 CH-02 72 11 6 6 0 6 0 88 6 20
2020 CH-03 18 29 35 18 0 0 0 47 18 15
2019 CH 18 29 21 24 9 0 0 47 32 35
2019 CH-02 21 29 21 21 7 0 0 50 29 15
2019 CH-03 10 20 30 40 0 0 0 30 40 10

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 19 40 19 17 5 0 0 59 22 40
2024 CH-03 21 37 27 11 4 0 0 58 15 20
2022 CH 20 38 12 27 3 0 0 58 30 40
2022 CH-02 33 47 11 9 0 0 0 80 9 10
2022 CH-03 18 42 11 29 0 0 0 60 29 15
2020 CH 40 31 18 7 2 2 0 73 9 45
2020 CH-02 72 17 6 0 0 6 0 94 0 20
2020 CH-03 12 41 35 12 0 0 0 53 12 15
2019 CH 12 24 30 24 9 0 0 36 33 35
2019 CH-02 7 29 29 36 0 0 0 36 36 15

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 5 25 34 20 16 0 0 30 36 40
2024 CH-03 0 26 32 27 16 0 0 26 43 20
2022 CH 28 16 14 20 14 6 2 47 37 40
2022 CH-02 61 13 0 17 0 9 0 81 19 10
2022 CH-03 17 22 30 12 12 7 0 42 26 15
2020 CH 33 29 13 9 9 7 0 67 19 45
2020 CH-02 56 17 11 11 0 6 0 76 12 20
2020 CH-03 12 41 24 12 12 0 0 53 24 15
2019 CH 18 18 21 24 9 9 3 40 37 35
2019 CH-02 7 21 36 21 0 14 0 33 25 15
2019 CH-03 10 10 10 40 10 10 10 25 63 10
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Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 36 34 18 8 5 0 0 70 13 40
2024 CH-03 43 37 11 5 4 0 0 80 9 20
2022 CH 20 44 11 13 3 3 7 70 17 40
2022 CH-02 20 32 9 17 0 9 13 66 22 10
2022 CH-03 8 60 10 11 5 0 6 72 17 15
2020 CH 38 31 13 7 0 2 9 78 8 45
2020 CH-02 39 22 11 6 0 6 17 79 7 20
2020 CH-03 29 41 24 6 0 0 0 71 6 15
2019 CH 47 29 15 3 0 0 6 81 3 35
2019 CH-02 43 36 14 0 0 0 7 85 0 15
2019 CH-03 50 20 20 0 0 0 10 78 0 10

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 42 41 7 3 5 3 0 85 8 40
2024 CH-03 49 36 5 6 4 0 0 85 10 20
2022 CH 35 36 10 13 0 3 3 75 14 40
2022 CH-02 56 9 17 9 0 9 0 71 10 10
2022 CH-03 26 50 0 19 0 0 6 80 20 15
2020 CH 49 31 11 4 2 0 2 82 7 45
2020 CH-02 61 17 11 6 0 0 6 82 6 20
2020 CH-03 29 47 18 6 0 0 0 76 6 15
2019 CH 50 35 6 6 0 0 3 88 6 35
2019 CH-02 57 14 14 7 0 0 7 77 8 15
2019 CH-03 60 40 0 0 0 0 0 100 0 10

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 46 40 7 5 2 0 0 85 8 40
2024 CH-03 43 48 0 5 4 0 0 91 9 20
2022 CH 45 27 9 17 0 0 3 73 18 40
2022 CH-02 52 31 9 9 0 0 0 83 9 10
2022 CH-03 45 24 13 12 0 0 6 74 12 15
2020 CH 62 31 4 0 2 0 0 93 2 45
2020 CH-02 78 17 6 0 0 0 0 94 0 20
2020 CH-03 41 53 6 0 0 0 0 94 0 15
2019 CH 56 26 6 6 3 0 3 85 9 35
2019 CH-02 57 14 14 7 0 0 7 77 8 15
2019 CH-03 40 60 0 0 0 0 0 100 0 10

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 19 26 5 22 11 18 0 55 39 40
2024 CH-03 16 22 10 21 16 16 0 44 44 20
2022 CH 14 16 28 18 17 8 0 32 38 40
2022 CH-02 39 24 20 0 0 17 0 76 0 10
2022 CH-03 5 7 38 25 20 5 0 12 48 15
2020 CH 33 33 11 9 0 13 0 77 10 45
2020 CH-02 56 17 6 0 0 22 0 93 0 20
2020 CH-03 18 47 18 12 0 6 0 69 13 15
2019 CH 15 35 21 18 6 6 0 53 25 35
2019 CH-02 0 50 29 14 0 7 0 54 15 15
2019 CH-03 40 0 30 20 0 10 0 44 22 10

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 11 24 13 23 24 5 0 37 49 40
2024 CH-03 10 22 10 16 37 5 0 33 56 20
2022 CH 11 15 20 24 26 5 0 27 52 40
2022 CH-02 22 41 20 0 0 17 0 76 0 10
2022 CH-03 5 7 21 38 30 0 0 11 67 15
2020 CH 27 33 13 16 4 7 0 64 21 45
2020 CH-02 56 17 11 0 0 17 0 87 0 20
2020 CH-03 6 41 12 41 0 0 0 47 41 15
2019 CH 6 29 18 29 15 3 0 36 45 35
2019 CH-02 0 36 21 36 7 0 0 36 43 15
2019 CH-03 10 10 30 30 10 10 0 22 44 10

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 10 11 18 29 21 10 0 23 56 40
2024 CH-03 5 21 10 23 31 11 0 29 60 20
2022 CH 6 17 18 28 26 5 0 24 57 40
2022 CH-02 13 42 9 20 0 17 0 66 24 10
2022 CH-03 0 10 25 36 30 0 0 10 66 15
2020 CH 16 33 18 13 7 13 0 56 23 45
2020 CH-02 33 28 11 0 0 28 0 85 0 20
2020 CH-03 6 29 29 29 6 0 0 35 35 15
2019 CH 6 21 21 18 26 9 0 29 48 35
2019 CH-02 7 29 14 29 21 0 0 36 50 15
2019 CH-03 0 0 50 10 20 20 0 0 38 10

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 16 17 23 15 24 5 0 34 41 40
2024 CH-03 15 11 21 16 32 5 0 27 50 20
2022 CH 3 27 14 30 22 5 0 31 55 40
2022 CH-02 9 54 9 11 0 17 0 76 13 10
2022 CH-03 0 15 10 44 30 0 0 15 74 15
2020 CH 16 36 24 18 7 0 0 51 24 45
2020 CH-02 33 44 17 6 0 0 0 78 6 20
2020 CH-03 6 24 24 35 12 0 0 29 47 15
2019 CH 9 21 32 18 18 3 0 30 36 35
2019 CH-02 14 21 29 21 14 0 0 36 36 15
2019 CH-03 0 20 50 0 20 10 0 22 22 10
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 34 33 23 5 5 0 0 67 10 40
2024 CH-03 38 26 31 0 4 0 0 64 4 20
2022 CH 40 25 11 22 2 0 0 65 24 40
2022 CH-02 74 9 0 17 0 0 0 83 17 10
2022 CH-03 29 35 20 11 4 0 0 65 15 15
2020 CH 29 42 13 11 0 0 4 74 12 45
2020 CH-02 50 33 6 0 0 0 11 94 0 20
2020 CH-03 6 47 29 18 0 0 0 53 18 15
2019 CH 21 50 21 9 0 0 0 71 9 35
2019 CH-02 14 50 29 7 0 0 0 64 7 15
2019 CH-03 30 50 10 10 0 0 0 80 10 10

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 41 47 6 0 7 0 0 87 7 40
2024 CH-03 42 48 6 0 4 0 0 90 4 20
2022 CH 32 48 15 6 0 0 0 80 6 40
2022 CH-02 28 72 0 0 0 0 0 100 0 10
2022 CH-03 37 39 19 5 0 0 0 76 5 15
2020 CH 49 33 13 4 0 0 0 82 4 45
2020 CH-02 72 17 11 0 0 0 0 89 0 20
2020 CH-03 24 53 18 6 0 0 0 76 6 15
2019 CH 29 53 12 6 0 0 0 82 6 35
2019 CH-02 21 57 14 7 0 0 0 79 7 15
2019 CH-03 40 60 0 0 0 0 0 100 0 10

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 30 37 23 8 2 0 0 67 10 40
2024 CH-03 37 27 25 6 4 0 0 65 10 20
2022 CH 34 28 8 22 0 5 3 67 24 40
2022 CH-02 44 30 17 9 0 0 0 74 9 10
2022 CH-03 35 23 7 22 0 7 6 67 26 15
2020 CH 51 24 11 9 2 2 0 77 11 45
2020 CH-02 56 28 6 6 0 6 0 88 6 20
2020 CH-03 35 24 24 18 0 0 0 59 18 15
2019 CH 47 32 15 0 3 0 3 82 3 35
2019 CH-02 43 29 21 0 0 0 7 77 0 15
2019 CH-03 40 50 10 0 0 0 0 90 0 10

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 44 38 7 8 2 0 0 83 10 40
2024 CH-03 59 31 5 0 4 0 0 90 4 20
2022 CH 59 33 5 3 0 0 0 93 3 40
2022 CH-02 72 28 0 0 0 0 0 100 0 10
2022 CH-03 60 29 6 6 0 0 0 89 6 15
2020 CH 49 42 9 0 0 0 0 91 0 45
2020 CH-02 67 28 6 0 0 0 0 94 0 20
2020 CH-03 41 47 12 0 0 0 0 88 0 15
2019 CH 32 53 12 3 0 0 0 85 3 35
2019 CH-02 36 57 7 0 0 0 0 93 0 15
2019 CH-03 40 40 20 0 0 0 0 80 0 10

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 43 35 9 11 2 0 0 78 13 40
2024 CH-03 37 44 9 5 4 0 0 81 9 20
2022 CH 48 29 6 14 0 0 3 79 14 40
2022 CH-02 65 26 9 0 0 0 0 91 0 10
2022 CH-03 52 25 4 13 0 0 6 82 14 15
2020 CH 60 27 2 7 4 0 0 87 11 45
2020 CH-02 78 17 0 6 0 0 0 94 6 20
2020 CH-03 29 47 6 12 6 0 0 76 18 15

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 16 34 17 23 11 0 0 50 34 40
2024 CH-03 26 27 15 27 4 0 0 54 31 20
2022 CH 26 33 22 14 3 2 0 60 18 40
2022 CH-02 52 28 20 0 0 0 0 80 0 10
2022 CH-03 10 43 22 25 0 0 0 53 25 15
2020 CH 29 33 16 11 7 4 0 65 19 45
2020 CH-02 50 28 17 0 0 6 0 82 0 20
2020 CH-03 12 35 18 18 18 0 0 47 35 15
2019 CH 12 27 18 18 18 6 0 42 39 35
2019 CH-02 21 21 21 7 29 0 0 43 36 15
2019 CH-03 10 30 0 40 10 10 0 44 56 10

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 64 29 2 2 2 0 0 64 36 40
2024 CH-03 60 26 5 5 4 0 0 60 40 20
2022 CH 56 23 2 2 6 0 12 40
2022 CH-02 61 18 0 0 0 0 21 10
2022 CH-03 62 20 0 4 6 0 8 15
2020 CH 49 11 9 4 9 2 16 45
2020 CH-02 50 17 0 0 0 6 28 20
2020 CH-03 53 6 12 12 18 0 0 15
2019 CH 38 32 15 3 3 3 6 35
2019 CH-02 43 14 21 0 7 7 7 15
2019 CH-03 40 20 20 10 0 0 10 10

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 48 18 11 5 10 0 8 52 48 40
2024 CH-03 43 21 12 5 10 0 10 47 53 20

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 72 12 2 5 2 3 3 76 24 40
2024 CH-03 64 11 5 6 4 5 5 71 29 20
2022 CH 66 10 3 5 11 2 3 40
2022 CH-02 89 0 0 11 0 0 0 10
2022 CH-03 59 11 5 0 18 0 7 15
2020 CH 62 7 7 0 2 9 13 45
2020 CH-02 61 6 0 0 0 6 28 20
2020 CH-03 59 12 12 0 6 12 0 15
2019 CH 73 6 3 3 6 6 3 35
2019 CH-02 79 0 7 0 7 0 7 15

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 78 5 2 3 2 0 9 86 14 40
2024 CH-03 71 10 5 0 4 0 10 79 21 20

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 76 3 8 2 2 0 9 83 17 40
2024 CH-03 66 5 10 5 4 0 10 73 27 20

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 5 38 16 25 15 0 0 44 41 40
2024 CH-03 10 32 5 33 19 0 0 42 52 20
2022 CH 25 35 11 19 6 2 2 63 25 40
2022 CH-02 36 34 9 21 0 0 0 70 21 10
2022 CH-03 19 44 18 7 12 0 0 63 19 15
2020 CH 22 33 9 22 7 4 2 60 31 45
2020 CH-02 39 33 11 11 0 6 0 76 12 20
2020 CH-03 12 29 6 41 12 0 0 41 53 15
2019 CH 0 29 6 26 26 3 9 33 60 35
2019 CH-02 0 29 7 36 29 0 0 29 64 15
2019 CH-03 0 20 10 30 30 0 10 22 67 10

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 33 45 15 2 5 0 0 77 7 40
2024 CH-03 32 47 16 0 4 0 0 79 4 20
2022 CH 36 29 15 14 3 3 0 67 17 40
2022 CH-02 61 39 0 0 0 0 0 100 0 10
2022 CH-03 25 29 24 9 7 6 0 58 17 15
2020 CH 33 51 11 2 2 0 0 84 4 45
2020 CH-02 44 44 6 0 6 0 0 89 6 20
2020 CH-03 18 59 18 6 0 0 0 76 6 15
2019 CH 24 47 9 15 6 0 0 71 21 35
2019 CH-02 14 57 7 14 7 0 0 71 21 15
2019 CH-03 40 30 10 20 0 0 0 70 20 10

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 36 36 13 7 7 0 0 72 15 40
2024 CH-03 38 36 11 10 4 0 0 74 15 20
2022 CH 33 36 19 9 3 0 0 68 13 40
2022 CH-02 57 32 11 0 0 0 0 89 0 10
2022 CH-03 26 34 25 9 7 0 0 59 16 15
2020 CH 40 44 9 4 0 2 0 86 5 45
2020 CH-02 44 39 6 6 0 6 0 88 6 20
2020 CH-03 29 53 12 6 0 0 0 82 6 15
2019 CH 24 47 21 9 0 0 0 71 9 35
2019 CH-02 14 57 29 0 0 0 0 71 0 15
2019 CH-03 40 50 0 10 0 0 0 90 10 10

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 37 34 10 10 5 3 0 74 15 40
2024 CH-03 37 37 11 6 4 6 0 78 11 20
2022 CH 36 44 18 3 0 0 0 79 3 40
2022 CH-02 59 41 0 0 0 0 0 100 0 10
2022 CH-03 30 46 18 7 0 0 0 75 7 15
2020 CH 49 40 4 7 0 0 0 89 7 45
2020 CH-02 72 28 0 0 0 0 0 100 0 20
2020 CH-03 18 59 12 12 0 0 0 76 12 15
2019 CH 24 55 15 6 0 0 0 79 6 35
2019 CH-02 15 54 23 8 0 0 0 69 8 15
2019 CH-03 40 60 0 0 0 0 0 100 0 10

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 19 34 25 9 13 0 0 53 22 40
2024 CH-03 21 33 15 17 15 0 0 53 32 20
2022 CH 7 32 41 6 11 2 0 40 17 40
2022 CH-02 9 21 69 0 0 0 0 31 0 10
2022 CH-03 5 43 28 8 17 0 0 47 25 15
2020 CH 16 42 20 9 2 9 2 65 13 45
2020 CH-02 28 44 11 0 0 17 0 87 0 20
2020 CH-03 6 41 35 18 0 0 0 47 18 15
2019 CH 12 38 26 12 9 3 0 52 21 35
2019 CH-02 21 36 29 0 14 0 0 57 14 15
2019 CH-03 10 20 40 20 0 10 0 33 22 10

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 44 42 12 0 2 0 0 86 2 40
2024 CH-03 32 54 9 0 4 0 0 86 4 20
2022 CH 56 30 4 7 3 0 0 86 10 40
2022 CH-02 83 17 0 0 0 0 0 100 0 10
2022 CH-03 55 36 4 0 6 0 0 90 6 15
2020 CH 59 20 7 11 0 2 0 81 12 45
2020 CH-02 71 18 6 0 0 6 0 94 0 15
2020 CH-03 41 29 6 24 0 0 0 71 24 15
2019 CH 59 29 9 0 3 0 0 88 3 35
2019 CH-02 50 50 0 0 0 0 0 100 0 15
2019 CH-03 80 10 10 0 0 0 0 90 0 10

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 45 27 10 8 4 0 6 76 13 40
2024 CH-03 47 21 5 10 4 0 11 78 16 20
2022 CH 45 28 14 4 7 0 3 74 11 40
2022 CH-02 79 21 0 0 0 0 0 100 0 10
2022 CH-03 42 25 18 4 6 0 6 71 10 15
2020 CH 40 33 11 9 7 0 0 73 16 45
2020 CH-02 44 56 0 0 0 0 0 100 0 20
2020 CH-03 35 12 29 12 12 0 0 47 24 15
2019 CH 29 24 32 3 12 0 0 53 15 35
2019 CH-02 43 21 29 0 7 0 0 64 7 15
2019 CH-03 20 20 50 10 0 0 0 40 10 10

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 61 22 6 0 5 3 2 89 5 40
2024 CH-03 53 20 11 0 10 6 0 78 11 20
2022 CH 69 23 0 3 0 0 5 97 3 40
2022 CH-02 71 20 0 0 0 0 9 100 0 10
2022 CH-03 71 16 0 7 0 0 6 93 7 15

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 CH 13 28 58 40
2024 CH-03 15 20 65 20
2022 CH 31 34 35 40
2022 CH-02 28 38 34 10
2022 CH-03 19 41 40 15
2020 CH 7 42 51 45
2020 CH-02 6 67 28 20
2020 CH-03 0 24 76 15
2019 CH 15 41 44 35
2019 CH-02 7 57 36 15
2019 CH-03 20 20 60 10

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2022 CH 21 12 67 0 0 0 10
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 56 31 6 2 5 0 0 87 7 40
2024 CH-03 54 31 11 0 4 0 0 85 4 20
2022 CH 48 44 2 5 0 0 0 93 5 40
2022 CH-02 79 21 0 0 0 0 0 100 0 10
2022 CH-03 37 63 0 0 0 0 0 100 0 15
2020 CH 60 27 9 2 0 0 2 89 2 45
2020 CH-02 83 6 6 0 0 0 6 94 0 20
2020 CH-03 47 29 18 6 0 0 0 76 6 15
2019 CH 35 50 9 6 0 0 0 85 6 35
2019 CH-02 29 57 14 0 0 0 0 86 0 15
2019 CH-03 40 50 0 10 0 0 0 90 10 10

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 16 41 21 15 5 2 0 58 20 40
2024 CH-03 21 37 17 15 9 0 0 58 25 20
2022 CH 13 44 10 16 14 2 0 59 31 40
2022 CH-02 38 54 9 0 0 0 0 91 0 10
2022 CH-03 5 47 12 17 18 0 0 53 35 15
2020 CH 34 30 23 14 0 0 0 64 14 45
2020 CH-02 67 17 11 6 0 0 0 83 6 20
2020 CH-03 6 31 38 25 0 0 0 38 25 15
2019 CH 9 41 32 12 6 0 0 50 18 35
2019 CH-02 7 57 29 0 7 0 0 64 7 15
2019 CH-03 0 30 50 20 0 0 0 30 20 10

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 4 13 32 28 19 3 0 48 18 35
2024 CH-03 4 16 22 26 31 0 0 58 20 20
2022 CH 9 17 24 37 11 0 3 49 27 40
2022 CH-02 0 17 29 34 20 0 0 54 17 10
2022 CH-03 6 7 24 48 10 0 6 62 13 15
2020 CH 4 11 27 36 16 4 2 55 17 45
2020 CH-02 0 0 11 39 33 11 6 87 0 20
2020 CH-03 12 12 29 41 6 0 0 47 24 15
2019 CH 0 26 47 15 9 0 3 24 27 35
2019 CH-02 0 36 36 29 0 0 0 29 36 15
2019 CH-03 0 20 40 10 20 0 10 33 22 10

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 26 33 15 15 11 0 0 26 59 40
2024 CH-03 21 44 11 20 5 0 0 25 64 20
2022 CH 21 33 18 18 5 0 5 25 56 40
2022 CH-02 0 41 18 32 0 0 9 35 45 10
2022 CH-03 26 24 18 15 11 0 6 28 54 15
2020 CH 16 23 32 20 7 0 2 28 40 45
2020 CH-02 0 11 44 22 17 0 6 41 12 20
2020 CH-03 19 31 25 25 0 0 0 25 50 15
2019 CH 26 24 18 24 9 0 0 32 50 35
2019 CH-02 29 14 14 29 14 0 0 43 43 15
2019 CH-03 20 40 20 10 10 0 0 20 60 10

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 2 5 28 38 27 0 0 65 7 40
2024 CH-03 4 5 16 43 32 0 0 74 9 20
2022 CH 3 10 20 28 34 3 3 65 14 40
2022 CH-02 0 0 0 31 69 0 0 100 0 10
2022 CH-03 6 4 20 29 30 6 6 66 11 15
2020 CH 2 7 22 42 24 0 2 68 9 45
2020 CH-02 0 0 6 28 61 0 6 94 0 20
2020 CH-03 6 18 12 65 0 0 0 65 24 15
2019 CH 0 12 38 38 12 0 0 50 12 35
2019 CH-02 0 0 43 43 14 0 0 57 0 15
2019 CH-03 0 30 20 30 20 0 0 50 30 10

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 17 17 18 28 14 3 3 44 36 40
2024 CH-03 9 17 20 21 21 6 6 47 30 20
2022 CH 14 13 13 37 19 0 3 58 29 40
2022 CH-02 0 0 0 50 50 0 0 100 0 10
2022 CH-03 12 12 19 41 10 0 6 54 25 15
2020 CH 7 18 36 18 18 2 2 37 26 45
2020 CH-02 0 6 17 22 44 6 6 75 6 20
2020 CH-03 18 6 53 24 0 0 0 24 24 15
2019 CH 24 38 29 6 3 0 0 9 62 35
2019 CH-02 14 29 43 7 7 0 0 14 43 15
2019 CH-03 30 40 20 10 0 0 0 10 70 10

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 2 2 30 23 33 5 5 61 5 40
2024 CH-03 4 0 28 29 33 5 0 66 5 20
2022 CH 0 18 15 17 37 7 5 62 20 40
2022 CH-02 0 9 0 9 49 25 9 87 13 10
2022 CH-03 0 13 15 27 39 0 6 70 13 15
2020 CH 2 4 22 33 33 2 2 70 7 45
2020 CH-02 0 0 6 17 67 6 6 94 0 20
2020 CH-03 0 6 41 47 6 0 0 53 6 15
2019 CH 12 21 24 29 12 3 0 42 33 35
2019 CH-02 21 14 21 36 7 0 0 43 36 15
2019 CH-03 10 30 40 0 20 0 0 20 40 10

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 18 22 31 21 5 2 0 27 41 40
2024 CH-03 21 26 27 26 0 0 0 26 47 20
2022 CH 12 17 17 35 9 0 10 48 33 40
2022 CH-02 0 9 30 31 13 0 17 53 11 10
2022 CH-03 12 16 5 49 11 0 6 64 30 15
2020 CH 19 16 23 21 16 0 5 39 37 45
2020 CH-02 0 0 39 22 33 0 6 59 0 20
2020 CH-03 25 31 13 31 0 0 0 31 56 15
2019 CH 24 21 18 32 0 3 3 34 47 35
2019 CH-02 21 14 14 50 0 0 0 50 36 15
2019 CH-03 20 30 30 10 0 0 10 11 56 10

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 8 24 44 19 6 0 0 24 32 40
2024 CH-03 10 27 42 15 6 0 0 21 37 20
2022 CH 8 10 29 37 13 0 3 51 19 40
2022 CH-02 0 0 35 56 9 0 0 65 0 10
2022 CH-03 18 0 29 36 12 0 6 51 19 15
2020 CH 7 18 27 40 7 0 2 48 25 45
2020 CH-02 6 0 33 50 6 0 6 59 6 20
2020 CH-03 6 29 35 18 12 0 0 29 35 15
2019 CH 9 18 33 18 21 0 0 39 27 35
2019 CH-02 7 14 29 21 29 0 0 50 21 15

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 6 18 18 46 7 5 0 25 56 40
2024 CH-03 11 21 10 44 9 5 0 34 55 20
2022 CH 0 29 18 38 15 0 0 29 53 40
2022 CH-02 0 59 28 13 0 0 0 59 13 10
2022 CH-03 0 25 20 34 21 0 0 25 55 15
2020 CH 14 20 36 14 7 9 0 38 23 45
2020 CH-02 28 33 17 6 0 17 0 73 7 20
2020 CH-03 6 6 50 31 6 0 0 13 38 15
2019 CH 6 12 35 26 18 3 0 18 45 35
2019 CH-02 7 14 43 29 7 0 0 21 36 15
2019 CH-03 0 10 20 40 20 10 0 11 67 10

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 35 26 18 14 8 0 0 61 22 40
2024 CH-03 27 21 20 17 15 0 0 48 32 20
2022 CH 35 31 8 14 10 2 0 67 25 40
2022 CH-02 46 25 0 29 0 0 0 71 29 10
2022 CH-03 33 41 17 4 5 0 0 74 9 15
2020 CH 44 31 11 9 2 2 0 77 11 45
2020 CH-02 67 17 6 11 0 0 0 83 11 20
2020 CH-03 29 29 18 12 6 6 0 63 19 15
2019 CH 33 30 12 21 3 0 0 64 24 35
2019 CH-02 36 29 14 21 0 0 0 64 21 15

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 32 54 0 8 5 0 0 87 13 40
2024 CH-03 27 57 0 5 10 0 0 85 15 20
2022 CH 43 37 6 10 5 0 0 79 15 40
2022 CH-02 58 24 0 18 0 0 0 82 18 10
2022 CH-03 41 42 8 9 0 0 0 83 9 15
2020 CH 49 36 11 4 0 0 0 84 4 45
2020 CH-02 72 11 11 6 0 0 0 83 6 20
2020 CH-03 41 41 12 6 0 0 0 82 6 15
2019 CH 32 53 9 6 0 0 0 85 6 35
2019 CH-02 43 36 14 7 0 0 0 79 7 15
2019 CH-03 40 40 10 10 0 0 0 80 10 10

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 32 45 7 11 5 0 0 77 16 40
2024 CH-03 27 47 5 11 10 0 0 74 21 20
2022 CH 38 41 8 13 0 0 0 79 13 40
2022 CH-02 59 32 0 9 0 0 0 91 9 10
2022 CH-03 31 49 13 8 0 0 0 80 8 15
2020 CH 42 42 9 4 2 0 0 84 7 45
2020 CH-02 56 33 6 0 6 0 0 89 6 20
2020 CH-03 29 47 18 6 0 0 0 76 6 15
2019 CH 29 59 12 0 0 0 0 88 0 35
2019 CH-02 43 43 14 0 0 0 0 86 0 15
2019 CH-03 40 50 10 0 0 0 0 90 0 10

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 30 39 10 11 7 2 0 71 18 40
2024 CH-03 32 38 14 11 4 0 0 70 16 20
2022 CH 20 45 12 9 9 5 0 69 19 40
2022 CH-02 48 32 0 11 9 0 0 80 20 10
2022 CH-03 0 71 12 4 7 7 0 76 12 15
2020 CH 27 45 14 9 2 2 0 74 12 45
2020 CH-02 56 39 0 0 6 0 0 94 6 20
2020 CH-03 6 44 25 25 0 0 0 50 25 15
2019 CH 18 47 21 12 0 0 3 67 12 35
2019 CH-02 29 50 7 14 0 0 0 79 14 15
2019 CH-03 10 30 50 0 0 0 10 44 0 10

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 17 30 27 14 5 8 0 51 20 40
2024 CH-03 12 35 22 17 4 10 0 51 24 20
2022 CH 25 29 24 7 3 12 0 61 12 40
2022 CH-02 34 44 11 0 0 11 0 88 0 10
2022 CH-03 23 29 27 0 7 14 0 61 8 15
2020 CH 24 40 22 4 2 4 2 69 7 45
2020 CH-02 50 33 6 0 0 11 0 94 0 20
2020 CH-03 0 53 24 12 6 0 6 56 19 15
2019 CH 18 38 38 6 0 0 0 56 6 35
2019 CH-02 21 43 29 7 0 0 0 64 7 15
2019 CH-03 20 40 40 0 0 0 0 60 0 10

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 32 44 14 3 5 2 0 78 8 40
2024 CH-03 32 41 17 6 4 0 0 73 10 20
2022 CH 31 40 16 10 3 0 0 71 13 40
2022 CH-02 63 28 0 9 0 0 0 91 9 10
2022 CH-03 18 54 13 15 0 0 0 72 15 15
2020 CH 53 40 4 0 2 0 0 93 2 45
2020 CH-02 78 22 0 0 0 0 0 100 0 20
2020 CH-03 41 47 12 0 0 0 0 88 0 15
2019 CH 21 56 15 6 3 0 0 76 9 35
2019 CH-02 21 64 7 7 0 0 0 86 7 15
2019 CH-03 20 60 10 10 0 0 0 80 10 10

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 48 23 8 7 8 3 2 76 16 40
2024 CH-03 37 31 6 15 6 6 0 72 22 20
2022 CH 47 28 7 5 5 4 4 82 11 40
2022 CH-02 70 9 13 0 0 0 9 86 0 10
2022 CH-03 43 35 7 6 11 0 0 77 16 15

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 45 23 13 5 8 3 2 73 14 40
2024 CH-03 37 26 11 11 10 6 0 67 22 20
2022 CH 49 33 0 3 5 6 4 91 9 40
2022 CH-02 80 11 0 0 0 0 9 100 0 10
2022 CH-03 42 42 0 6 11 0 0 84 16 15

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 14 16 20 18 5 21 5 41 32 40
2024 CH-03 17 20 21 11 4 26 0 50 21 20
2022 CH 26 22 19 13 4 16 0 57 20 40
2022 CH-02 25 26 18 11 0 20 0 64 14 10
2022 CH-03 30 27 21 12 4 6 0 60 18 15
2020 CH 32 30 25 2 5 7 0 66 7 45
2020 CH-02 65 18 12 0 0 6 0 88 0 15
2020 CH-03 6 41 29 6 12 6 0 50 19 15

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 31 44 5 13 5 2 0 76 18 40
2024 CH-03 32 32 6 21 4 5 0 67 27 20
2022 CH 38 34 12 5 0 6 6 81 6 40
2022 CH-02 61 20 11 0 0 0 9 88 0 10
2022 CH-03 30 46 6 6 0 5 8 87 6 15
2020 CH 42 36 9 7 2 4 0 81 9 45
2020 CH-02 67 22 6 0 0 6 0 94 0 20
2020 CH-03 24 35 18 18 0 6 0 63 19 15

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 0 0 18 14 5 57 6 0 53 40
2024 CH-03 0 0 10 11 10 68 0 0 69 20
2022 CH 0 9 33 6 6 47 0 17 22 40
2022 CH-02 0 11 34 0 0 55 0 24 0 10
2022 CH-03 0 12 35 8 13 33 0 18 30 15

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 21 19 18 13 13 6 11 48 31 40
2024 CH-03 10 21 20 12 15 11 11 40 34 20
2022 CH 7 40 7 14 18 11 3 54 37 40
2022 CH-02 9 54 9 20 0 9 0 69 21 10
2022 CH-03 5 42 6 5 23 12 7 58 35 15
2020 CH 18 24 22 16 4 9 7 50 24 45
2020 CH-02 22 28 6 6 6 17 17 75 17 20
2020 CH-03 18 18 35 24 0 6 0 38 25 15
2019 CH 18 35 21 18 0 3 6 58 19 35
2019 CH-02 29 36 14 14 0 0 7 69 15 15
2019 CH-03 20 20 20 20 0 10 10 50 25 10

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 19 23 15 24 10 8 0 46 37 40
2024 CH-03 21 16 25 16 10 11 0 43 29 20
2022 CH 9 32 12 31 6 9 3 46 41 40
2022 CH-02 22 52 0 9 9 0 9 81 19 10
2022 CH-03 0 23 12 51 0 14 0 27 60 15
2020 CH 27 40 11 11 4 4 2 71 17 45
2020 CH-02 39 33 6 6 0 11 6 87 7 20
2020 CH-03 18 41 18 12 12 0 0 59 24 15
2019 CH 26 29 29 12 0 0 3 58 12 35
2019 CH-02 36 29 36 0 0 0 0 64 0 15
2019 CH-03 20 30 10 30 0 0 10 56 33 10

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 27 20 32 12 8 0 0 47 21 40
2024 CH-03 38 15 27 5 16 0 0 52 21 20
2022 CH 22 23 37 12 5 0 0 46 17 40
2022 CH-02 43 46 0 11 0 0 0 89 11 10
2022 CH-03 11 17 61 7 4 0 0 29 11 15
2020 CH 24 38 27 9 0 2 0 64 9 45
2020 CH-02 39 39 17 0 0 6 0 82 0 20
2020 CH-03 6 47 29 18 0 0 0 53 18 15
2019 CH 3 53 29 15 0 0 0 56 15 35
2019 CH-02 0 50 43 7 0 0 0 50 7 15
2019 CH-03 10 50 10 30 0 0 0 60 30 10

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 8 33 16 18 12 13 0 47 35 40
2024 CH-03 16 27 21 16 9 11 0 48 29 20
2022 CH 13 35 10 7 21 14 0 56 32 40
2022 CH-02 24 50 0 0 9 17 0 89 11 10
2022 CH-03 5 40 13 15 22 6 0 47 39 15
2020 CH 24 29 13 16 13 4 0 56 30 45
2020 CH-02 44 28 17 6 0 6 0 76 6 20
2020 CH-03 6 24 18 18 29 6 0 31 50 15
2019 CH 15 26 21 21 12 6 0 44 34 35
2019 CH-02 14 21 21 29 7 7 0 38 38 15
2019 CH-03 30 20 20 20 10 0 0 50 30 10

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 32 50 8 6 4 0 0 82 10 40
2024 CH-03 37 53 6 0 4 0 0 90 4 20
2022 CH 31 58 2 9 0 0 0 89 9 40
2022 CH-02 42 58 0 0 0 0 0 100 0 10
2022 CH-03 37 45 0 18 0 0 0 82 18 15
2020 CH 27 44 11 16 2 0 0 71 18 45
2020 CH-02 33 56 11 0 0 0 0 89 0 20
2020 CH-03 24 29 18 24 6 0 0 53 29 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 48 45 3 0 5 0 0 93 5 40
2024 CH-03 49 41 0 0 9 0 0 91 9 20
2022 CH 32 42 12 8 5 0 0 75 13 40
2022 CH-02 32 46 21 0 0 0 0 79 0 10
2022 CH-03 23 44 12 9 12 0 0 67 21 15
2020 CH 20 58 4 13 2 2 0 80 16 45
2020 CH-02 33 50 6 6 0 6 0 88 6 20
2020 CH-03 12 47 6 29 6 0 0 59 35 15
2019 CH 26 35 9 26 3 0 0 62 29 35
2019 CH-02 21 29 7 36 7 0 0 50 43 15
2019 CH-03 30 40 10 20 0 0 0 70 20 10

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 50 43 3 2 2 0 0 93 5 40
2024 CH-03 53 42 0 0 4 0 0 96 4 20
2022 CH 53 44 0 3 0 0 0 97 3 40
2022 CH-02 83 17 0 0 0 0 0 100 0 10
2022 CH-03 35 65 0 0 0 0 0 100 0 15
2020 CH 59 39 0 2 0 0 0 98 2 45
2020 CH-02 76 24 0 0 0 0 0 100 0 15
2020 CH-03 47 47 0 6 0 0 0 94 6 15
2019 CH 32 53 12 3 0 0 0 85 3 35
2019 CH-02 36 43 14 7 0 0 0 79 7 15
2019 CH-03 40 60 0 0 0 0 0 100 0 10

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 61 18 6 8 7 0 0 79 15 40
2024 CH-03 73 11 11 0 4 0 0 84 4 20

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 56 21 5 9 5 0 3 80 15 40
2024 CH-03 69 10 5 0 10 0 6 84 10 20

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 80 12 0 3 2 3 0 95 5 40
2024 CH-03 70 14 0 5 4 6 0 90 10 20
2022 CH 82 7 8 0 0 0 3 91 0 40
2022 CH-02 100 0 0 0 0 0 0 100 0 10
2022 CH-03 76 0 18 0 0 0 6 81 0 15
2019 CH 65 18 0 12 0 0 6 88 13 35
2019 CH-02 71 14 0 7 0 0 7 92 8 15
2019 CH-03 70 10 0 20 0 0 0 80 20 10

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 33 18 20 15 0 14 0 59 18 40
2024 CH-03 28 21 20 20 0 11 0 55 22 20
2022 CH 40 25 21 7 0 8 0 70 7 40
2022 CH-02 63 20 0 0 0 17 0 100 0 10
2022 CH-03 42 17 31 6 0 5 0 61 6 15
2020 CH 31 31 18 9 0 11 0 70 10 45
2020 CH-02 44 33 0 11 0 11 0 88 13 20
2020 CH-03 24 29 29 12 0 6 0 56 13 15
2019 CH 15 35 21 12 0 15 3 61 14 35
2019 CH-02 29 43 21 0 0 7 0 77 0 15
2019 CH-03 0 30 30 20 0 20 0 38 25 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 CH 19 81 40
2022 CH-02 0 100 10
2022 CH-03 25 75 15
2020 CH 16 84 45
2019 CH 15 85 35

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 CH-02 0 31 11 9 0 32 17 61 17 10
2022 CH-03 0 10 12 7 33 32 7 16 65 15
2020 CH 16 11 22 4 4 31 11 46 15 45
2020 CH-02 22 6 17 6 0 44 6 56 11 20
2020 CH-03 12 6 35 6 6 12 24 27 18 15
2019 CH 3 6 38 15 3 24 12 14 27 35
2019 CH-02 7 7 57 7 0 7 14 18 9 15
2019 CH-03 0 0 20 10 10 40 20 0 50 10

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 13 25 26 16 8 13 0 44 27 40
2020 CH 29 24 24 11 4 7 0 57 17 45
2020 CH-02 50 17 17 6 0 11 0 75 6 20
2020 CH-03 12 29 24 24 6 6 0 44 31 15
2019 CH 18 24 29 15 3 12 0 47 20 35
2019 CH-02 7 29 29 21 0 14 0 42 25 15
2019 CH-03 40 30 10 10 10 0 0 70 20 10

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 CH-02 0 100 10
2020 CH 0 100 45
2020 CH-02 0 100 20
2020 CH-03 0 100 15

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 CH-02 0 30 20 0 0 50 0 61 0 10
2020 CH 16 13 22 0 2 33 13 54 4 45
2020 CH-02 22 6 17 0 0 44 11 63 0 20
2020 CH-03 12 12 35 0 6 12 24 36 9 15
2019 CH 6 9 29 3 6 35 12 28 17 35
2019 CH-02 7 14 43 7 7 7 14 27 18 15
2019 CH-03 0 0 20 0 0 60 20 0 0 10

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 CH 14 40 14 12 0 20 0 68 16 40
2020 CH 27 31 22 2 2 13 2 68 5 45
2020 CH-02 50 22 11 0 0 11 6 87 0 20
2020 CH-03 12 35 29 6 6 12 0 53 13 15
2019 CH 18 26 26 3 3 24 0 58 8 35
2019 CH-02 7 36 29 7 7 14 0 50 17 15
2019 CH-03 30 30 20 0 0 20 0 75 0 10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 CH 14 86 40
2024 CH-03 5 95 20
2022 CH 8 92 40
2022 CH-02 11 89 10
2022 CH-03 10 90 15
2020 CH 2 98 45
2020 CH-02 0 100 20
2020 CH-03 6 94 15
2019 CH 18 82 35
2019 CH-02 29 71 15
2019 CH-03 0 100 10

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 51 31 5 7 2 3 0 85 10 40
2024 CH-03 39 35 5 10 4 6 0 79 16 20
2022 CH 45 40 6 5 0 0 5 89 5 40
2022 CH-02 48 43 9 0 0 0 0 91 0 10
2022 CH-03 43 45 0 6 0 0 6 94 6 15
2020 CH 42 44 4 0 0 7 2 95 0 45
2020 CH-02 61 28 6 0 0 0 6 94 0 20
2020 CH-03 24 65 6 0 0 6 0 94 0 15
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 60 28 5 2 5 0 0 88 7 40
2024 CH-03 55 31 10 0 4 0 0 86 4 20
2022 CH 55 31 3 8 0 0 3 89 9 40
2022 CH-02 83 17 0 0 0 0 0 100 0 10
2022 CH-03 53 23 6 13 0 0 6 80 14 15
2020 CH 58 24 9 4 4 0 0 82 9 45
2020 CH-02 67 22 11 0 0 0 0 89 0 20
2020 CH-03 41 29 12 12 6 0 0 71 18 15

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 2 3 6 5 43 13 29 82 8 40
2024 CH-03 4 5 0 5 32 16 37 80 20 20
2022 CH 2 8 10 6 44 11 18 71 15 40
2022 CH-02 0 20 9 13 38 13 9 64 25 10
2022 CH-03 0 5 16 4 43 7 25 69 7 15

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 17 28 29 16 8 3 0 46 24 40
2024 CH-03 28 15 31 11 10 6 0 45 22 20
2022 CH 29 37 23 6 3 2 0 67 9 40
2022 CH-02 52 39 9 0 0 0 0 91 0 10
2022 CH-03 21 37 31 12 0 0 0 58 12 15
2020 CH 40 38 13 2 4 2 0 80 7 45
2020 CH-02 61 22 6 6 0 6 0 88 6 20
2020 CH-03 29 35 24 0 12 0 0 65 12 15
2019 CH 24 56 12 9 0 0 0 79 9 35
2019 CH-02 36 43 14 7 0 0 0 79 7 15
2019 CH-03 20 50 20 10 0 0 0 70 10 10

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 CH 19 11 46 13 11 40
2024 CH-03 11 17 46 16 10 20
2022 CH 17 24 46 10 3 40
2022 CH-02 24 30 38 9 0 10
2022 CH-03 13 24 52 11 0 15

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 57 26 7 0 4 5 0 88 5 40
2024 CH-03 55 21 14 0 4 5 0 80 5 20
2022 CH 57 26 6 8 0 0 3 86 8 40
2022 CH-02 83 0 9 9 0 0 0 83 9 10
2022 CH-03 53 37 4 0 0 0 6 96 0 15
2020 CH 53 24 11 4 4 2 0 80 9 45
2020 CH-02 67 22 11 0 0 0 0 89 0 20
2020 CH-03 41 29 6 12 6 6 0 75 19 15

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 49 32 8 4 7 0 0 80 11 40
2024 CH-03 37 38 16 0 9 0 0 75 9 20
2022 CH 53 16 10 12 5 2 3 72 18 40
2022 CH-02 74 0 17 0 9 0 0 74 9 10
2022 CH-03 53 19 6 17 0 0 6 76 18 15
2020 CH 44 24 9 13 7 2 0 70 20 45
2020 CH-02 61 22 17 0 0 0 0 83 0 20
2020 CH-03 24 29 6 29 12 0 0 53 41 15

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 25 47 3 16 8 0 0 73 24 35
2024 CH-03 22 51 6 6 16 0 0 73 22 20
2022 CH 19 32 18 18 13 0 0 51 31 40
2022 CH-02 20 48 20 0 13 0 0 68 13 10
2022 CH-03 20 28 21 22 9 0 0 48 31 15
2020 CH 36 36 13 7 7 0 2 73 14 45
2020 CH-02 61 22 17 0 0 0 0 83 0 20
2020 CH-03 18 41 6 18 12 0 6 63 31 15
2019 CH 15 32 21 29 3 0 0 47 32 35
2019 CH-02 14 43 14 29 0 0 0 57 29 15
2019 CH-03 20 10 30 40 0 0 0 30 40 10

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 47 23 19 11 0 0 0 47 53 40
2024 CH-03 52 15 12 21 0 0 0 52 48 20
2022 CH 20 33 20 12 9 0 5 40
2022 CH-02 28 32 31 0 9 0 0 10
2022 CH-03 11 36 19 21 6 0 7 15
2020 CH 40 33 16 7 4 0 0 45
2020 CH-02 61 28 6 6 0 0 0 20
2020 CH-03 18 35 29 6 12 0 0 15
2019 CH 9 44 18 21 9 0 0 35
2019 CH-02 7 50 29 7 7 0 0 15
2019 CH-03 10 30 20 40 0 0 0 10

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 28 19 33 11 9 0 0 28 72 40
2024 CH-03 30 17 27 17 9 0 0 30 70 20
2022 CH 20 39 11 22 9 0 0 40
2022 CH-02 39 61 0 0 0 0 0 10
2022 CH-03 17 33 14 25 10 0 0 15
2020 CH 22 33 22 13 9 0 0 45
2020 CH-02 44 39 17 0 0 0 0 20
2020 CH-03 0 35 24 18 24 0 0 15
2019 CH 0 26 35 29 9 0 0 35
2019 CH-02 0 57 29 14 0 0 0 15
2019 CH-03 0 0 50 30 20 0 0 10

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 47 25 16 10 2 0 0 47 53 40
2024 CH-03 53 27 12 5 4 0 0 53 47 20
2022 CH 31 41 13 12 3 0 0 40
2022 CH-02 39 43 9 9 0 0 0 10
2022 CH-03 36 48 6 4 6 0 0 15
2020 CH 47 29 13 2 9 0 0 45
2020 CH-02 83 17 0 0 0 0 0 20
2020 CH-03 18 41 18 0 24 0 0 15
2019 CH 18 50 26 6 0 0 0 35
2019 CH-02 29 57 7 7 0 0 0 15
2019 CH-03 0 60 30 10 0 0 0 10

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 23 19 18 31 10 0 0 23 77 40
2024 CH-03 20 16 26 28 9 0 0 20 80 20
2022 CH 24 12 18 29 17 0 0 40
2022 CH-02 43 18 26 13 0 0 0 10
2022 CH-03 24 11 22 21 22 0 0 15
2020 CH 33 24 22 13 7 0 0 45
2020 CH-02 61 22 17 0 0 0 0 20
2020 CH-03 18 29 18 24 12 0 0 15
2019 CH 3 15 21 29 29 0 3 35
2019 CH-02 7 36 29 7 21 0 0 15
2019 CH-03 0 0 10 40 40 0 10 10

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 78 3 7 0 0 0 13 89 11 40
2024 CH-03 85 6 4 0 0 0 5 89 11 20
2022 CH 69 17 2 2 0 2 7 40
2022 CH-02 100 0 0 0 0 0 0 10
2022 CH-03 72 17 0 0 0 0 11 15
2020 CH 60 20 9 2 0 0 9 45
2020 CH-02 94 0 0 0 0 0 6 20
2020 CH-03 35 29 18 0 0 0 18 15
2019 CH 53 32 3 0 3 0 9 35
2019 CH-02 71 29 0 0 0 0 0 15
2019 CH-03 40 30 0 0 0 0 30 10

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 56 27 10 5 2 0 0 56 44 40
2024 CH-03 54 21 15 6 4 0 0 54 46 20
2022 CH 54 21 17 7 2 0 0 40
2022 CH-02 73 9 17 0 0 0 0 10
2022 CH-03 51 24 15 6 4 0 0 15
2020 CH 42 22 11 11 11 0 2 45
2020 CH-02 61 33 0 0 0 0 6 20
2020 CH-03 24 18 18 18 24 0 0 15
2019 CH 24 32 24 12 3 0 6 35
2019 CH-02 36 36 14 14 0 0 0 15
2019 CH-03 20 20 30 10 0 0 20 10

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 21 37 29 6 4 0 2 22 78 40
2024 CH-03 11 38 37 6 4 0 5 11 89 20
2022 CH 20 31 33 11 3 3 0 40
2022 CH-02 41 30 29 0 0 0 0 10
2022 CH-03 12 38 36 9 0 6 0 15
2020 CH 34 39 16 9 2 0 0 45
2020 CH-02 61 33 0 6 0 0 0 20
2020 CH-03 6 44 31 13 6 0 0 15
2019 CH 15 41 24 21 0 0 0 35
2019 CH-02 14 36 36 14 0 0 0 15
2019 CH-03 20 30 30 20 0 0 0 10

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 41 27 11 11 7 2 0 43 57 40
2024 CH-03 44 25 16 11 4 0 0 44 56 20
2022 CH 37 34 12 11 5 0 0 40
2022 CH-02 50 31 11 9 0 0 0 10
2022 CH-03 35 53 11 0 0 0 0 15
2020 CH 32 39 18 11 0 0 0 45
2020 CH-02 61 33 0 6 0 0 0 20
2020 CH-03 6 38 38 19 0 0 0 15
2019 CH 12 47 15 21 3 3 0 35
2019 CH-02 14 36 7 29 7 7 0 15
2019 CH-03 20 50 10 20 0 0 0 10

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 40 29 13 8 10 0 0 40 60 40
2024 CH-03 49 31 11 0 10 0 0 49 51 20
2022 CH 35 17 21 19 6 2 0 40
2022 CH-02 41 21 9 29 0 0 0 10
2022 CH-03 35 23 26 9 7 0 0 15
2020 CH 36 39 16 7 2 0 0 45
2020 CH-02 67 22 6 6 0 0 0 20
2020 CH-03 6 50 25 13 6 0 0 15
2019 CH 24 38 35 3 0 0 0 35
2019 CH-02 36 43 14 7 0 0 0 15
2019 CH-03 20 20 60 0 0 0 0 10

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 46 21 10 14 7 3 0 47 53 40
2024 CH-03 43 27 10 16 4 0 0 43 57 20
2022 CH 40 17 20 13 11 0 0 35
2022 CH-02 64 18 9 0 9 0 0 10
2022 CH-03 37 20 19 12 12 0 0 15
2020 CH 40 28 19 5 9 0 0 45
2020 CH-02 67 17 17 0 0 0 0 20
2020 CH-03 7 33 20 13 27 0 0 15
2019 CH 26 44 18 9 3 0 0 35
2019 CH-02 21 43 29 7 0 0 0 15
2019 CH-03 40 20 10 20 10 0 0 10

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 42 21 24 8 5 0 0 42 58 40
2024 CH-03 37 6 37 10 10 0 0 37 63 20
2022 CH 34 40 14 7 3 0 2 40
2022 CH-02 30 20 32 9 9 0 0 10
2022 CH-03 36 49 6 10 0 0 0 15
2020 CH 20 39 23 11 7 0 0 45
2020 CH-02 33 39 22 6 0 0 0 20
2020 CH-03 6 38 25 19 13 0 0 15

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 46 34 10 5 5 0 0 46 54 40
2024 CH-03 39 41 10 0 10 0 0 39 61 20
2022 CH 31 41 17 5 2 2 2 40
2022 CH-02 32 59 9 0 0 0 0 10
2022 CH-03 37 39 13 11 0 0 0 15
2020 CH 25 50 14 11 0 0 0 45
2020 CH-02 50 44 6 0 0 0 0 20
2020 CH-03 6 44 31 19 0 0 0 15
2019 CH 24 47 24 0 6 0 0 35
2019 CH-02 36 50 14 0 0 0 0 15
2019 CH-03 20 30 30 0 20 0 0 10

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 60 8 27 3 2 0 0 60 40 40
2024 CH-03 42 10 37 6 4 0 0 42 58 20
2022 CH 38 26 20 3 13 0 0 40
2022 CH-02 40 28 32 0 0 0 0 10
2022 CH-03 42 22 14 6 16 0 0 15
2020 CH 49 22 22 7 0 0 0 45
2020 CH-02 78 11 11 0 0 0 0 20
2020 CH-03 12 29 41 18 0 0 0 15
2019 CH 32 24 18 12 9 3 3 35
2019 CH-02 43 21 7 14 14 0 0 15
2019 CH-03 30 20 20 20 0 10 0 10

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 38 34 19 5 5 0 0 38 62 40
2024 CH-03 22 41 21 5 10 0 0 22 78 20
2022 CH 30 37 19 14 0 0 0 40
2022 CH-02 18 64 9 9 0 0 0 10
2022 CH-03 47 22 18 13 0 0 0 15
2020 CH 18 42 20 16 4 0 0 45
2020 CH-02 33 50 11 6 0 0 0 20
2020 CH-03 12 35 12 29 12 0 0 15

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 83 5 3 0 2 3 5 89 11 40
2024 CH-03 81 5 0 0 4 5 5 90 10 20

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 78 13 2 0 2 0 5 81 19 40
2024 CH-03 71 15 5 0 4 0 5 74 26 20

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 79 5 8 0 5 3 0 81 19 40
2024 CH-03 68 5 11 0 10 5 0 72 28 20
2022 CH 58 13 7 2 10 2 8 40
2022 CH-02 82 9 0 0 0 0 9 10
2022 CH-03 55 14 15 4 6 0 7 15
2020 CH 69 11 7 2 4 4 2 45
2020 CH-02 94 6 0 0 0 0 0 20
2020 CH-03 47 18 18 6 6 6 0 15
2019 CH 62 15 9 0 12 3 0 35
2019 CH-02 57 21 14 0 7 0 0 15
2019 CH-03 70 10 0 0 10 10 0 10

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 52 17 19 3 8 0 2 53 47 40
2024 CH-03 58 11 16 0 15 0 0 58 42 20
2022 CH 38 17 16 14 9 2 3 40
2022 CH-02 50 21 29 0 0 0 0 10
2022 CH-03 31 15 17 11 18 0 7 15
2020 CH 56 29 2 11 0 0 2 45
2020 CH-02 89 6 6 0 0 0 0 20
2020 CH-03 24 59 0 18 0 0 0 15
2019 CH 35 35 21 9 0 0 0 35
2019 CH-02 43 29 29 0 0 0 0 15
2019 CH-03 30 30 10 30 0 0 0 10

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 67 21 5 0 5 0 2 69 31 40
2024 CH-03 65 26 5 0 4 0 0 65 35 20
2022 CH 47 13 22 10 0 2 6 40
2022 CH-02 82 0 9 9 0 0 0 10
2022 CH-03 28 18 37 4 0 0 13 15
2020 CH 67 18 7 4 4 0 0 45
2020 CH-02 94 6 0 0 0 0 0 20
2020 CH-03 41 35 12 6 6 0 0 15
2019 CH 56 18 12 12 3 0 0 35
2019 CH-02 57 29 7 7 0 0 0 15
2019 CH-03 60 10 0 30 0 0 0 10

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 77 5 0 3 2 3 10 88 12 40
2024 CH-03 79 0 0 0 4 5 11 95 5 20
2022 CH 60 9 5 0 0 4 22 40
2022 CH-02 71 0 0 0 0 0 29 10
2022 CH-03 60 10 6 0 0 0 24 15
2020 CH 60 13 4 2 0 2 18 45
2020 CH-02 72 0 0 0 0 6 22 20
2020 CH-03 59 24 0 0 0 0 18 15
2019 CH 50 21 6 0 0 0 24 35
2019 CH-02 57 21 0 0 0 0 21 15
2019 CH-03 40 20 10 0 0 0 30 10

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 88 0 5 3 2 0 2 90 10 40
2024 CH-03 85 0 5 5 4 0 0 85 15 20
2022 CH 75 11 3 6 0 2 3 40
2022 CH-02 91 0 9 0 0 0 0 10
2022 CH-03 57 24 0 13 0 0 7 15
2020 CH 73 20 2 2 2 0 0 45
2020 CH-02 100 0 0 0 0 0 0 20
2020 CH-03 53 29 6 6 6 0 0 15
2019 CH 62 29 3 0 0 0 6 35
2019 CH-02 71 29 0 0 0 0 0 15
2019 CH-03 50 20 10 0 0 0 20 10

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 61 14 10 10 2 0 2 62 38 40
2024 CH-03 59 20 11 5 4 0 0 59 41 20
2022 CH 72 13 2 6 5 0 2 40
2022 CH-02 73 9 0 0 18 0 0 10
2022 CH-03 66 22 4 8 0 0 0 15
2020 CH 64 27 0 4 2 2 0 45
2020 CH-02 72 22 0 0 6 0 0 20
2020 CH-03 53 35 0 12 0 0 0 15
2019 CH 65 24 3 0 3 0 6 35
2019 CH-02 71 21 0 0 7 0 0 15
2019 CH-03 40 40 0 0 0 0 20 10

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 42 30 13 8 5 0 2 43 57 40
2024 CH-03 38 32 16 5 10 0 0 38 62 20
2022 CH 58 29 7 6 0 0 0 40
2022 CH-02 67 33 0 0 0 0 0 10
2022 CH-03 45 33 11 12 0 0 0 15
2020 CH 40 29 18 9 4 0 0 45
2020 CH-02 33 44 22 0 0 0 0 20
2020 CH-03 47 12 18 18 6 0 0 15
2019 CH 50 29 9 3 3 0 6 35
2019 CH-02 50 29 14 0 7 0 0 15
2019 CH-03 40 40 0 0 0 0 20 10

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 14 34 30 16 5 0 0 48 21 40
2024 CH-03 16 32 25 16 10 0 0 49 26 20
2022 CH 3 48 24 17 8 0 0 51 25 40
2022 CH-02 11 70 11 9 0 0 0 80 9 10
2022 CH-03 0 49 27 13 10 0 0 49 23 15
2020 CH 13 42 27 16 2 0 0 56 18 45
2020 CH-02 22 67 11 0 0 0 0 89 0 20
2020 CH-03 12 12 35 41 0 0 0 24 41 15
2019 CH 21 18 47 12 3 0 0 38 15 35
2019 CH-02 36 29 29 7 0 0 0 64 7 15
2019 CH-03 10 20 60 10 0 0 0 30 10 10

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 8 18 39 21 14 0 0 35 26 40
2024 CH-03 16 10 37 21 16 0 0 38 26 20
2022 CH 8 18 44 9 18 0 3 28 27 40
2022 CH-02 0 17 42 24 17 0 0 41 17 10
2022 CH-03 6 16 41 5 27 0 6 34 23 15
2020 CH 11 13 33 27 16 0 0 42 24 45
2020 CH-02 0 6 11 50 33 0 0 83 6 20
2020 CH-03 24 18 41 12 6 0 0 18 41 15
2019 CH 9 12 41 32 6 0 0 38 21 35
2019 CH-02 0 21 29 36 14 0 0 50 21 15
2019 CH-03 10 0 50 40 0 0 0 40 10 10
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 CH 12 74 40
2024 CH-03 0 89 20
2022 CH 25 62 40
2022 CH-02 34 66 10
2022 CH-03 19 62 15
2020 CH 18 64 45
2020 CH-02 0 83 20
2020 CH-03 35 53 15

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 CH 45 17 2 3 2 8 22 65 35 40
2024 CH-03 48 16 0 0 5 6 25 69 31 20
2022 CH 56 17 8 0 0 0 19 40
2022 CH-02 43 13 9 0 0 0 36 10
2022 CH-03 54 20 7 0 0 0 19 15
2020 CH 49 20 4 2 2 0 22 45
2020 CH-02 39 17 0 0 0 0 44 20
2020 CH-03 59 24 12 0 0 0 6 15
2019 CH 53 18 18 0 0 3 9 35
2019 CH-02 43 29 7 0 0 7 14 15
2019 CH-03 70 10 20 0 0 0 0 10
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