2024 Public Service Employee Survey Results by Theme for Natural Sciences and Engineering Research Council of Canada by Question 107. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 37 10 5 4 0 0 81 9 185
2024 Does not provide services to public 45 40 10 4 1 1 0 85 5 190
2022 Provides services to public 51 34 9 4 1 0 1 86 5 165
2022 Does not provide services to public 44 41 8 6 2 0 0 85 7 205
2020 Provides services to public 52 34 6 5 2 0 0 86 8 185
2020 Does not provide services to public 45 41 9 4 1 0 0 86 5 220
2019 Provides services to public 45 38 9 6 1 0 0 83 8 205
2019 Does not provide services to public 41 40 10 7 1 1 1 82 8 175

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 36 12 4 2 0 0 82 6 185
2024 Does not provide services to public 48 36 8 5 2 1 0 85 7 190
2022 Provides services to public 50 36 4 7 3 0 0 86 10 165
2022 Does not provide services to public 47 34 11 6 2 0 0 81 8 205
2020 Provides services to public 44 37 9 5 4 0 0 81 9 180
2020 Does not provide services to public 43 36 11 6 4 0 0 79 10 220
2019 Provides services to public 44 33 9 8 6 0 0 77 14 205
2019 Does not provide services to public 41 36 11 8 4 0 0 76 12 175

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 58 32 7 1 1 0 1 91 2 185
2024 Does not provide services to public 55 35 7 3 1 0 0 90 3 190
2022 Provides services to public 64 25 7 2 2 0 1 90 3 165
2022 Does not provide services to public 55 35 8 1 1 0 0 90 2 200
2020 Provides services to public 62 29 6 1 2 0 0 91 3 180
2020 Does not provide services to public 57 36 6 1 0 0 0 92 2 215
2019 Provides services to public 60 33 4 2 0 0 0 93 3 200
2019 Does not provide services to public 56 31 9 4 1 0 0 87 5 175

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 54 34 7 3 1 0 1 89 5 185
2024 Does not provide services to public 56 35 6 3 0 1 0 91 3 190
2022 Provides services to public 54 36 6 2 2 0 1 90 3 165
2022 Does not provide services to public 51 36 8 4 1 0 0 87 5 205
2020 Provides services to public 53 36 7 2 2 0 0 89 4 180
2020 Does not provide services to public 51 36 9 2 1 0 0 87 3 220
2019 Provides services to public 55 33 8 3 1 0 0 88 4 200
2019 Does not provide services to public 49 34 9 6 2 0 0 83 8 175

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 63 27 7 3 0 0 0 90 4 185
2024 Does not provide services to public 62 30 6 2 1 0 0 91 3 190
2022 Provides services to public 76 17 3 2 2 0 0 93 4 165
2022 Does not provide services to public 57 31 7 4 1 0 0 88 5 205
2020 Provides services to public 61 26 10 2 1 1 0 87 3 180
2020 Does not provide services to public 57 27 8 4 1 2 0 86 6 215
2019 Provides services to public 59 27 7 3 3 0 0 87 6 200
2019 Does not provide services to public 55 29 9 5 1 1 0 85 6 175

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 60 30 4 4 2 0 0 89 6 185
2024 Does not provide services to public 55 31 10 3 1 0 0 86 4 190
2022 Provides services to public 68 26 2 2 2 0 0 94 4 165
2022 Does not provide services to public 54 34 6 5 0 1 0 89 5 205
2020 Provides services to public 57 30 9 3 1 0 0 87 4 185
2020 Does not provide services to public 55 31 7 5 1 1 0 87 6 215
2019 Provides services to public 54 30 8 5 2 0 0 84 7 200
2019 Does not provide services to public 52 31 9 6 1 1 0 84 7 175

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 57 25 5 8 3 1 0 84 11 185
2024 Does not provide services to public 54 25 13 4 2 2 0 80 6 190
2022 Provides services to public 63 23 6 3 2 3 1 88 5 165
2022 Does not provide services to public 52 24 12 6 2 4 0 79 8 205
2020 Provides services to public 55 24 10 8 2 1 1 80 10 185
2020 Does not provide services to public 46 22 13 12 3 2 0 70 16 215
2019 Provides services to public 53 19 14 6 6 1 0 73 13 200
2019 Does not provide services to public 45 22 19 7 3 2 1 70 11 175
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 60 24 10 1 0 1 4 88 1 185
2024 Does not provide services to public 65 24 5 1 1 0 3 92 2 190
2022 Provides services to public 61 22 9 2 3 0 3 85 6 165
2022 Does not provide services to public 59 28 4 3 0 0 5 92 4 205
2020 Provides services to public 59 28 7 1 2 1 2 90 3 180
2020 Does not provide services to public 59 25 10 1 1 2 1 87 3 220
2019 Provides services to public 52 30 7 4 1 0 5 87 6 200
2019 Does not provide services to public 62 23 6 3 2 1 3 89 5 175

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 60 28 6 3 1 1 1 89 4 185
2024 Does not provide services to public 63 23 7 5 1 1 1 87 6 190
2022 Provides services to public 62 26 6 4 1 0 1 89 5 165
2022 Does not provide services to public 58 26 10 5 2 0 0 84 6 205
2020 Provides services to public 57 27 8 4 3 0 2 85 7 185
2020 Does not provide services to public 53 31 9 3 4 1 0 85 6 220
2019 Provides services to public 54 26 11 6 3 1 0 80 9 200
2019 Does not provide services to public 58 28 6 2 4 1 1 88 6 175

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 68 20 7 3 1 1 0 89 4 185
2024 Does not provide services to public 62 22 8 4 1 1 1 86 6 190
2022 Provides services to public 66 22 6 3 4 0 0 87 7 165
2022 Does not provide services to public 57 29 7 5 2 0 0 86 7 205
2020 Provides services to public 69 21 5 3 2 0 0 90 4 185
2020 Does not provide services to public 62 24 4 6 3 1 0 87 8 220
2019 Provides services to public 59 28 6 2 3 0 0 88 6 205
2019 Does not provide services to public 60 28 5 3 3 0 1 89 6 175

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 31 11 4 2 2 1 83 6 185
2024 Does not provide services to public 45 31 9 6 2 7 1 82 8 190
2022 Provides services to public 53 31 7 2 1 6 0 90 3 165
2022 Does not provide services to public 44 36 7 3 2 7 1 87 6 205
2020 Provides services to public 57 25 8 4 2 3 0 85 7 185
2020 Does not provide services to public 44 32 9 6 2 7 0 82 8 220
2019 Provides services to public 46 35 8 6 3 1 0 82 10 200
2019 Does not provide services to public 39 33 14 7 4 3 0 75 11 170

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 39 11 9 4 0 1 76 13 185
2024 Does not provide services to public 41 30 14 7 3 5 0 75 11 190
2022 Provides services to public 42 39 10 5 2 2 0 83 7 165
2022 Does not provide services to public 36 37 13 5 3 6 0 78 8 205
2020 Provides services to public 43 35 11 5 4 1 0 80 10 180
2020 Does not provide services to public 42 33 12 6 3 4 0 78 9 220
2019 Provides services to public 36 39 10 7 7 1 0 76 14 205
2019 Does not provide services to public 39 33 13 9 4 1 0 73 14 170

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 35 14 11 5 3 1 69 17 185
2024 Does not provide services to public 29 30 18 12 5 6 0 63 18 190
2022 Provides services to public 29 44 11 9 3 3 1 76 13 165
2022 Does not provide services to public 28 33 20 8 3 8 1 66 12 200
2020 Provides services to public 26 44 17 8 4 1 0 71 13 185
2020 Does not provide services to public 29 37 12 10 5 7 0 71 16 220
2019 Provides services to public 23 42 12 13 8 2 0 66 21 205
2019 Does not provide services to public 28 31 20 16 3 2 0 60 20 170

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 32 36 14 11 6 1 1 69 17 185
2024 Does not provide services to public 32 32 19 12 5 1 0 64 17 190
2022 Provides services to public 33 41 9 12 3 2 0 75 15 165
2022 Does not provide services to public 19 46 14 15 1 4 0 68 17 205
2020 Provides services to public 26 41 19 9 5 1 0 67 14 185
2020 Does not provide services to public 25 43 13 13 4 3 0 70 17 220
2019 Provides services to public 20 42 16 13 8 1 0 62 22 205
2019 Does not provide services to public 21 38 19 16 5 1 0 59 22 170
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 34 12 9 4 0 0 75 13 185
2024 Does not provide services to public 42 37 11 7 2 1 0 80 9 185
2022 Provides services to public 44 36 6 9 4 0 1 81 13 165
2022 Does not provide services to public 51 28 10 8 1 1 0 80 10 205
2020 Provides services to public 35 39 12 11 3 0 0 74 14 185
2020 Does not provide services to public 44 31 11 10 5 0 0 75 15 220
2019 Provides services to public 33 41 9 10 6 0 0 74 16 205
2019 Does not provide services to public 36 38 11 11 4 0 1 75 15 175

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 38 7 4 2 0 0 87 6 185
2024 Does not provide services to public 44 39 9 7 1 0 0 83 8 190
2022 Provides services to public 49 40 6 4 1 0 0 89 6 165
2022 Does not provide services to public 34 49 10 6 1 0 0 83 7 205
2020 Provides services to public 43 41 9 5 1 0 0 84 6 185
2020 Does not provide services to public 36 44 9 7 3 0 0 80 11 220
2019 Provides services to public 38 43 10 7 2 0 0 81 9 200
2019 Does not provide services to public 34 45 9 10 2 0 0 79 12 175

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 56 33 6 2 2 1 0 89 5 185
2024 Does not provide services to public 57 29 6 5 1 0 1 87 6 190
2022 Provides services to public 56 26 7 7 3 0 1 83 10 165
2022 Does not provide services to public 52 29 12 3 3 0 0 82 6 205
2020 Provides services to public 50 31 9 5 4 1 0 82 9 185
2020 Does not provide services to public 51 31 7 4 5 1 0 84 9 220
2019 Provides services to public 51 30 9 6 3 0 0 81 10 205
2019 Does not provide services to public 50 31 9 6 3 1 0 81 9 175

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 46 36 10 8 1 0 0 82 9 185
2024 Does not provide services to public 46 37 10 5 2 0 0 83 7 190
2022 Provides services to public 44 42 8 4 2 0 0 86 6 165
2022 Does not provide services to public 43 37 10 8 1 0 0 81 9 205
2020 Provides services to public 43 41 7 7 2 0 1 84 8 180
2020 Does not provide services to public 41 42 7 7 3 0 1 83 10 215
2019 Provides services to public 35 49 8 6 2 0 0 84 9 200
2019 Does not provide services to public 41 38 11 10 0 0 0 79 10 175

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 61 23 8 4 2 1 1 86 6 185
2024 Does not provide services to public 63 20 10 2 2 1 2 86 4 190
2022 Provides services to public 64 22 8 3 2 1 1 87 5 165
2022 Does not provide services to public 60 24 7 4 4 1 1 85 8 200
2020 Provides services to public 56 24 14 1 3 2 1 82 4 185
2020 Does not provide services to public 55 23 11 3 4 2 1 81 7 220

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 35 13 9 7 1 0 70 16 185
2024 Does not provide services to public 33 38 14 9 3 3 0 73 13 190
2022 Provides services to public 39 35 10 9 4 2 1 76 14 165
2022 Does not provide services to public 37 33 13 13 3 2 0 71 15 205
2020 Provides services to public 33 34 17 10 5 1 0 68 16 180
2020 Does not provide services to public 31 39 15 8 5 2 0 72 13 215
2019 Provides services to public 27 41 13 12 6 0 0 69 18 200
2019 Does not provide services to public 28 38 14 11 6 3 0 68 18 170

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 52 22 8 7 7 1 2 54 46 185
2024 Does not provide services to public 53 21 8 5 6 1 5 56 44 190
2022 Provides services to public 52 22 10 4 5 2 5 165
2022 Does not provide services to public 46 24 13 7 3 2 6 205
2020 Provides services to public 47 27 13 6 3 1 3 185
2020 Does not provide services to public 46 28 12 6 3 1 5 220
2019 Provides services to public 55 22 12 4 3 0 5 200
2019 Does not provide services to public 48 26 14 4 3 1 4 175

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 62 8 7 1 4 3 15 75 25 185
2024 Does not provide services to public 64 12 3 3 0 1 17 78 22 190

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 78 6 3 3 2 4 4 85 15 185
2024 Does not provide services to public 73 9 6 0 0 3 9 83 17 190
2022 Provides services to public 79 7 2 2 3 2 6 165
2022 Does not provide services to public 77 7 3 0 2 4 7 200
2020 Provides services to public 75 7 5 3 2 4 5 180
2020 Does not provide services to public 80 7 2 1 0 5 4 220
2019 Provides services to public 76 13 3 2 1 2 5 200
2019 Does not provide services to public 81 8 3 2 1 1 3 175

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 75 6 1 2 1 3 13 89 11 185
2024 Does not provide services to public 74 7 0 2 1 1 15 88 12 190

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 69 9 6 3 2 2 9 78 22 185
2024 Does not provide services to public 70 10 4 2 2 1 12 80 20 190

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 40 8 15 11 2 1 65 27 185
2024 Does not provide services to public 26 29 14 14 13 2 2 57 28 185
2022 Provides services to public 34 36 10 13 6 1 1 70 19 165
2022 Does not provide services to public 23 31 13 17 12 1 2 56 31 205
2020 Provides services to public 23 34 14 19 9 1 2 58 28 185
2020 Does not provide services to public 27 26 14 18 8 4 2 57 27 220
2019 Provides services to public 26 32 10 18 12 0 1 59 31 200
2019 Does not provide services to public 22 29 17 17 12 1 2 53 30 175

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 44 7 3 4 0 0 85 7 185
2024 Does not provide services to public 48 34 10 5 2 0 1 83 7 190
2022 Provides services to public 45 34 13 4 4 0 1 79 8 165
2022 Does not provide services to public 41 41 11 5 2 1 0 83 6 205
2020 Provides services to public 42 37 12 5 3 0 1 80 8 185
2020 Does not provide services to public 40 40 13 5 2 0 0 80 7 215
2019 Provides services to public 34 42 11 7 6 0 0 75 13 205
2019 Does not provide services to public 47 33 10 6 4 0 0 80 10 175

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 35 8 6 2 0 1 84 8 185
2024 Does not provide services to public 56 26 13 4 0 1 0 82 5 185
2022 Provides services to public 49 33 11 5 1 0 0 82 6 165
2022 Does not provide services to public 46 34 12 8 1 0 0 80 9 205
2020 Provides services to public 45 33 14 6 3 0 0 78 9 185
2020 Does not provide services to public 43 36 11 6 5 0 0 79 11 215
2019 Provides services to public 44 31 13 6 5 0 0 76 11 200
2019 Does not provide services to public 50 29 9 8 3 0 0 80 11 175

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 52 37 5 5 1 0 0 89 6 185
2024 Does not provide services to public 53 29 12 4 1 0 1 83 5 185
2022 Provides services to public 49 37 7 5 1 1 0 87 7 165
2022 Does not provide services to public 49 32 12 6 1 0 0 81 7 200
2020 Provides services to public 39 44 11 4 2 0 0 83 6 180
2020 Does not provide services to public 40 39 9 6 4 1 0 81 10 220
2019 Provides services to public 39 43 9 6 3 0 0 83 8 195
2019 Does not provide services to public 38 42 10 8 1 0 0 80 9 175

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 47 11 5 2 1 0 82 7 185
2024 Does not provide services to public 37 44 13 3 2 1 1 82 5 185
2022 Provides services to public 39 45 8 5 1 2 0 85 6 165
2022 Does not provide services to public 34 42 15 6 1 2 0 77 7 205
2020 Provides services to public 37 42 15 4 2 1 1 80 6 185
2020 Does not provide services to public 28 45 17 4 1 4 0 77 5 220
2019 Provides services to public 28 43 16 8 2 1 1 74 10 200
2019 Does not provide services to public 30 47 13 6 0 3 0 80 7 175

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 54 33 5 4 3 0 0 88 7 185
2024 Does not provide services to public 58 26 6 7 2 0 1 85 9 190
2022 Provides services to public 64 23 6 5 2 0 0 87 7 165
2022 Does not provide services to public 63 24 6 5 1 0 1 88 6 205
2020 Provides services to public 55 28 8 5 3 0 1 83 9 185
2020 Does not provide services to public 47 32 13 6 2 0 1 80 7 220
2019 Provides services to public 58 31 2 4 3 0 0 90 8 200
2019 Does not provide services to public 55 26 9 7 2 1 0 82 9 175

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 35 15 5 2 0 0 78 7 185
2024 Does not provide services to public 47 33 13 5 2 0 1 80 7 190
2022 Provides services to public 46 35 11 5 3 0 1 81 8 165
2022 Does not provide services to public 44 35 11 6 4 0 0 78 10 205
2020 Provides services to public 36 33 21 6 3 0 0 70 9 180
2020 Does not provide services to public 38 34 14 9 4 0 0 72 14 220
2019 Provides services to public 44 32 14 5 5 0 0 76 10 200
2019 Does not provide services to public 41 33 17 6 3 0 0 74 9 175

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 79 17 2 0 1 0 0 96 2 185
2024 Does not provide services to public 75 17 2 2 1 3 1 95 2 190
2022 Provides services to public 77 16 1 1 1 2 1 96 3 165
2022 Does not provide services to public 74 19 4 0 1 2 0 96 1 205

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Provides services to public 38 42 21 185
2024 Does not provide services to public 29 43 28 190
2022 Provides services to public 34 41 24 165
2022 Does not provide services to public 37 36 26 205
2020 Provides services to public 26 42 32 185
2020 Does not provide services to public 27 42 30 220
2019 Provides services to public 25 38 36 205
2019 Does not provide services to public 28 35 37 175

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Provides services to public 15 58 17 1 4 5 70
2024 Does not provide services to public 18 48 15 6 7 6 55
2022 Provides services to public 10 67 11 3 7 2 55
2022 Does not provide services to public 14 39 22 2 18 5 75
2020 Provides services to public 13 49 28 0 8 2 50
2020 Does not provide services to public 15 23 46 0 8 9 60
2019 Provides services to public 6 45 31 6 4 8 50
2019 Does not provide services to public 13 23 33 8 17 6 50
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 59 33 6 1 0 0 0 92 1 185
2024 Does not provide services to public 54 36 7 4 0 0 0 89 4 190
2022 Provides services to public 66 29 2 2 1 0 0 95 3 165
2022 Does not provide services to public 51 42 5 1 0 0 0 93 2 205
2020 Provides services to public 61 29 6 2 1 0 0 90 3 185
2020 Does not provide services to public 57 31 7 4 1 0 0 88 5 220
2019 Provides services to public 59 31 5 3 1 0 0 90 4 200
2019 Does not provide services to public 51 38 7 3 1 0 0 88 5 175

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 41 13 4 0 0 0 82 4 185
2024 Does not provide services to public 42 38 13 6 1 1 0 81 6 185
2022 Provides services to public 40 48 9 2 2 0 0 88 3 165
2022 Does not provide services to public 36 48 12 2 0 2 0 86 2 200
2020 Provides services to public 40 41 14 4 1 0 0 81 5 180
2020 Does not provide services to public 38 41 11 7 1 1 0 80 9 220
2019 Provides services to public 38 40 12 7 2 0 0 79 9 200
2019 Does not provide services to public 35 45 14 4 2 0 0 80 6 175

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 5 19 33 26 13 1 3 41 25 185
2024 Does not provide services to public 6 21 38 20 12 3 1 33 28 190
2022 Provides services to public 6 11 28 37 14 1 2 53 18 165
2022 Does not provide services to public 6 20 39 18 13 1 3 33 27 200
2020 Provides services to public 4 22 32 30 10 0 1 41 27 185
2020 Does not provide services to public 4 23 41 20 8 2 0 29 28 220
2019 Provides services to public 5 18 44 25 8 0 0 33 23 205
2019 Does not provide services to public 9 23 37 21 9 1 0 31 32 175

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 17 34 23 14 1 3 39 26 185
2024 Does not provide services to public 8 22 37 20 11 1 2 32 31 185
2022 Provides services to public 4 17 35 22 17 2 3 41 22 165
2022 Does not provide services to public 6 21 37 20 11 2 3 33 28 200
2020 Provides services to public 4 18 40 24 13 0 1 37 22 180
2020 Does not provide services to public 7 20 30 27 12 3 1 41 28 220
2019 Provides services to public 10 18 40 22 9 0 0 31 29 205
2019 Does not provide services to public 11 21 29 25 11 1 1 37 33 175

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 3 11 26 37 19 1 2 58 15 185
2024 Does not provide services to public 4 10 32 30 21 1 1 53 14 190
2022 Provides services to public 3 7 29 32 26 0 3 59 11 165
2022 Does not provide services to public 3 14 32 27 22 2 1 50 17 205
2020 Provides services to public 3 10 37 34 15 0 1 50 13 185
2020 Does not provide services to public 7 13 30 32 17 0 0 49 21 220
2019 Provides services to public 4 7 33 36 19 0 0 56 12 200
2019 Does not provide services to public 5 14 33 28 19 1 0 47 19 170

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 11 19 25 25 16 1 3 42 31 185
2024 Does not provide services to public 11 21 25 19 20 3 2 41 33 190
2022 Provides services to public 7 13 31 22 22 1 3 46 22 165
2022 Does not provide services to public 8 22 25 18 22 2 3 42 32 205
2020 Provides services to public 7 19 32 24 15 1 2 41 27 180
2020 Does not provide services to public 9 16 32 22 20 1 1 42 25 220
2019 Provides services to public 6 18 35 31 9 0 0 41 24 205
2019 Does not provide services to public 8 18 32 19 19 2 1 40 27 170

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 5 12 32 25 19 2 4 47 18 185
2024 Does not provide services to public 2 11 22 29 31 3 3 63 14 185
2022 Provides services to public 9 14 35 21 15 2 4 38 25 165
2022 Does not provide services to public 8 20 28 16 20 4 4 40 30 200
2020 Provides services to public 6 23 35 22 12 1 1 35 29 180
2020 Does not provide services to public 5 16 25 26 21 7 0 51 22 215
2019 Provides services to public 15 20 34 24 7 0 0 31 35 205
2019 Does not provide services to public 8 24 34 19 12 2 1 32 33 175

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 6 14 33 27 16 1 2 45 21 185
2024 Does not provide services to public 5 15 39 21 14 4 1 37 22 190
2022 Provides services to public 3 14 36 29 14 1 3 45 18 165
2022 Does not provide services to public 4 22 35 21 13 3 2 36 27 205
2020 Provides services to public 5 16 38 27 12 1 1 40 22 185
2020 Does not provide services to public 4 17 36 23 14 4 1 39 23 220
2019 Provides services to public 9 19 37 24 9 1 1 34 29 205
2019 Does not provide services to public 6 17 34 27 14 2 0 42 23 175

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 5 22 34 21 16 0 2 38 27 185
2024 Does not provide services to public 3 17 33 24 18 1 3 44 21 190
2022 Provides services to public 4 15 36 28 14 0 3 44 19 165
2022 Does not provide services to public 1 17 38 24 14 2 3 41 20 205
2020 Provides services to public 4 22 42 25 6 0 1 31 27 185
2020 Does not provide services to public 2 14 37 34 12 0 0 46 16 220
2019 Provides services to public 11 26 32 21 9 0 0 30 37 205
2019 Does not provide services to public 4 17 31 31 16 0 0 47 22 175

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 26 42 17 11 3 1 0 69 14 185
2024 Does not provide services to public 25 39 16 13 5 3 0 65 19 190
2022 Provides services to public 25 46 15 9 4 1 0 71 13 165
2022 Does not provide services to public 18 45 16 15 1 4 0 66 17 205
2020 Provides services to public 20 43 21 11 4 1 0 64 15 180
2020 Does not provide services to public 22 46 17 9 3 3 0 70 13 220
2019 Provides services to public 18 40 16 18 7 1 0 59 25 200
2019 Does not provide services to public 20 34 19 19 8 0 0 54 27 175

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 62 30 5 2 0 1 0 93 2 185
2024 Does not provide services to public 67 22 5 3 2 0 0 90 5 185
2022 Provides services to public 68 23 3 3 2 1 0 91 6 165
2022 Does not provide services to public 66 20 9 3 2 0 0 86 5 205
2020 Provides services to public 54 26 10 6 3 1 0 82 8 185
2020 Does not provide services to public 54 26 9 8 2 1 0 81 10 220
2019 Provides services to public 54 28 8 4 6 0 0 82 10 205
2019 Does not provide services to public 50 31 7 7 4 1 0 82 11 175

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 69 25 4 2 0 0 0 94 2 185
2024 Does not provide services to public 72 20 5 3 1 0 0 92 4 190
2022 Provides services to public 76 19 2 1 2 0 0 95 3 165
2022 Does not provide services to public 72 19 5 2 1 0 0 92 3 205
2020 Provides services to public 63 26 6 3 2 0 0 89 5 185
2020 Does not provide services to public 63 28 5 2 1 0 0 91 3 220
2019 Provides services to public 61 29 3 4 2 0 0 91 6 200
2019 Does not provide services to public 60 27 7 4 2 0 0 87 6 175

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 59 33 6 2 0 0 0 92 2 185
2024 Does not provide services to public 63 27 6 2 1 0 1 91 3 190
2022 Provides services to public 60 30 5 1 2 1 0 92 3 165
2022 Does not provide services to public 59 30 8 3 0 0 0 89 3 205
2020 Provides services to public 55 33 8 2 2 0 0 88 4 180
2020 Does not provide services to public 51 34 10 2 1 1 0 86 4 215
2019 Provides services to public 53 30 9 4 3 1 0 84 7 205
2019 Does not provide services to public 51 35 9 4 1 0 0 86 5 175

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 37 9 2 2 0 0 86 5 185
2024 Does not provide services to public 47 36 10 4 2 1 0 84 6 185
2022 Provides services to public 57 33 5 3 1 3 0 92 4 165
2022 Does not provide services to public 53 32 10 4 1 0 0 86 5 205
2020 Provides services to public 47 35 10 3 2 3 1 84 5 185
2020 Does not provide services to public 44 40 10 4 0 2 0 85 5 220
2019 Provides services to public 41 43 7 5 2 1 1 85 7 200
2019 Does not provide services to public 44 41 5 7 1 2 0 87 7 170

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 43 8 2 2 5 1 87 4 185
2024 Does not provide services to public 49 35 9 2 0 5 1 89 2 190
2022 Provides services to public 46 39 7 3 1 5 0 89 4 165
2022 Does not provide services to public 36 38 13 4 1 8 0 80 6 200
2020 Provides services to public 47 32 13 3 2 2 1 81 5 180
2020 Does not provide services to public 46 41 7 3 0 3 0 90 3 220
2019 Provides services to public 50 38 7 3 2 0 0 88 5 200
2019 Does not provide services to public 52 32 9 5 1 1 0 85 5 175

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 61 32 6 1 0 0 0 93 1 185
2024 Does not provide services to public 65 28 4 3 0 0 0 93 3 190
2022 Provides services to public 77 18 3 1 1 0 0 94 3 165
2022 Does not provide services to public 61 31 5 1 1 0 0 93 2 205
2020 Provides services to public 68 23 5 3 1 0 0 91 4 185
2020 Does not provide services to public 64 26 5 3 0 0 0 91 4 215
2019 Provides services to public 66 23 6 3 1 0 0 89 5 200
2019 Does not provide services to public 63 24 7 5 0 0 1 88 5 175

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 28 8 5 4 5 6 80 10 185
2024 Does not provide services to public 48 27 9 6 1 5 5 83 8 190
2022 Provides services to public 45 35 9 2 3 3 3 85 5 165
2022 Does not provide services to public 47 30 6 4 1 8 5 88 5 205

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 28 9 6 5 5 6 77 12 185
2024 Does not provide services to public 43 29 8 8 1 6 5 81 10 190
2022 Provides services to public 44 32 10 4 2 3 4 82 7 165
2022 Does not provide services to public 42 36 4 3 2 8 5 90 5 200

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 33 16 4 4 11 1 73 8 185
2024 Does not provide services to public 41 24 18 6 2 10 1 72 8 190
2022 Provides services to public 40 33 16 3 1 5 1 78 4 165
2022 Does not provide services to public 30 30 19 4 0 14 1 72 5 205
2020 Provides services to public 41 26 22 3 2 5 1 72 5 180
2020 Does not provide services to public 38 32 17 6 1 6 0 75 7 220

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 36 8 3 4 4 2 84 8 185
2024 Does not provide services to public 47 30 9 5 2 4 4 83 7 185
2022 Provides services to public 52 32 8 1 2 4 1 88 4 165
2022 Does not provide services to public 43 32 8 4 2 6 5 84 7 200
2020 Provides services to public 49 27 8 4 3 5 4 84 7 180
2020 Does not provide services to public 46 34 8 5 2 4 1 84 7 215

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 30 22 0 4 27 3 63 5 185
2024 Does not provide services to public 17 23 21 2 3 31 4 60 8 185
2022 Provides services to public 13 21 19 3 3 35 5 56 11 165
2022 Does not provide services to public 15 12 23 2 2 40 5 49 9 205

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 33 32 13 3 2 11 7 79 6 185
2024 Does not provide services to public 35 31 11 5 2 8 7 79 8 185
2022 Provides services to public 37 30 13 2 2 9 7 80 5 165
2022 Does not provide services to public 34 26 13 6 2 11 8 74 10 200
2020 Provides services to public 32 27 17 9 2 8 4 67 13 185
2020 Does not provide services to public 27 29 15 9 3 11 5 67 15 220
2019 Provides services to public 29 33 13 6 4 8 5 72 13 205
2019 Does not provide services to public 34 30 16 8 3 4 4 70 12 175

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 35 14 7 2 2 2 76 9 185
2024 Does not provide services to public 45 32 14 6 2 1 0 77 9 190
2022 Provides services to public 43 36 10 6 2 2 1 81 8 165
2022 Does not provide services to public 35 36 15 7 1 4 1 75 9 205
2020 Provides services to public 38 30 17 8 3 2 2 71 12 185
2020 Does not provide services to public 32 35 14 11 3 3 1 70 15 220
2019 Provides services to public 33 39 11 9 6 3 0 73 15 200
2019 Does not provide services to public 35 34 13 11 3 0 3 72 14 175

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 45 36 15 2 2 1 0 81 3 185
2024 Does not provide services to public 43 32 16 5 2 2 0 76 7 190
2022 Provides services to public 49 36 10 2 2 1 0 86 4 165
2022 Does not provide services to public 42 38 15 3 0 2 0 82 4 205
2020 Provides services to public 46 38 12 3 1 0 0 84 5 180
2020 Does not provide services to public 40 38 16 5 0 1 0 78 5 220
2019 Provides services to public 42 41 10 4 2 1 0 84 6 200
2019 Does not provide services to public 42 34 14 7 2 1 1 77 9 175

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 26 15 11 5 11 5 63 19 185
2024 Does not provide services to public 29 26 15 11 5 11 4 64 18 190
2022 Provides services to public 25 31 17 9 4 12 2 65 15 165
2022 Does not provide services to public 29 21 17 8 6 16 3 62 17 205
2020 Provides services to public 22 24 21 7 9 13 4 56 19 180
2020 Does not provide services to public 26 23 20 9 7 12 4 58 19 220
2019 Provides services to public 22 25 20 10 10 12 1 54 23 200
2019 Does not provide services to public 22 23 15 13 10 14 3 54 28 175

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 45 44 2 7 1 0 0 90 8 185
2024 Does not provide services to public 43 46 4 4 3 0 0 90 6 185
2022 Provides services to public 50 44 1 3 2 0 0 94 5 165
2022 Does not provide services to public 46 44 4 6 0 0 0 90 6 205
2020 Provides services to public 40 46 5 8 2 0 0 85 10 185
2020 Does not provide services to public 47 41 4 7 1 0 0 88 8 220

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 31 9 7 7 0 3 76 15 185
2024 Does not provide services to public 43 31 7 6 10 0 3 76 17 185
2022 Provides services to public 50 33 7 7 1 0 2 85 8 165
2022 Does not provide services to public 55 28 10 3 1 1 3 86 4 205
2020 Provides services to public 39 40 7 12 2 0 0 79 14 185
2020 Does not provide services to public 38 43 7 10 2 0 0 81 12 220
2019 Provides services to public 52 36 3 8 1 0 0 88 9 205
2019 Does not provide services to public 55 31 5 6 2 0 0 86 8 175

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 36 3 5 2 0 1 90 7 185
2024 Does not provide services to public 58 30 3 4 2 1 1 90 7 190
2022 Provides services to public 57 31 7 1 3 0 1 89 4 165
2022 Does not provide services to public 54 37 7 2 0 0 0 92 2 200
2020 Provides services to public 47 38 5 8 2 0 0 84 10 185
2020 Does not provide services to public 48 36 6 7 2 0 0 84 9 220
2019 Provides services to public 54 40 2 2 1 0 0 94 4 200
2019 Does not provide services to public 58 29 9 3 1 0 0 87 4 170

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 73 17 4 4 2 0 0 90 5 185
2024 Does not provide services to public 76 17 7 1 0 0 0 92 1 185

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 59 28 3 7 2 0 0 88 9 185
2024 Does not provide services to public 66 23 5 4 1 0 0 90 6 190

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 85 9 3 2 1 0 0 95 3 185
2024 Does not provide services to public 87 6 3 1 0 1 1 95 2 190
2022 Provides services to public 88 9 1 1 0 0 1 98 1 165
2022 Does not provide services to public 88 7 3 2 0 0 1 95 2 205
2019 Provides services to public 84 11 2 2 0 0 1 96 2 200
2019 Does not provide services to public 88 10 1 1 1 0 0 98 1 175

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 55 37 7 2 0 0 0 91 2 185
2024 Does not provide services to public 57 26 13 1 1 2 0 85 2 190
2022 Provides services to public 64 21 12 2 1 1 0 85 3 165
2022 Does not provide services to public 59 27 8 3 1 1 0 88 4 205
2020 Provides services to public 61 22 13 3 1 1 0 84 3 185
2020 Does not provide services to public 58 26 12 3 0 1 0 84 3 220
2019 Provides services to public 59 30 7 1 0 1 0 90 2 205
2019 Does not provide services to public 57 26 12 2 0 3 0 85 2 175

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 185
2024 Does not provide services to public 8 92 190
2022 Provides services to public 7 93 165
2022 Does not provide services to public 7 93 205
2020 Provides services to public 5 95 185
2020 Does not provide services to public 8 92 220
2019 Provides services to public 6 94 205
2019 Does not provide services to public 12 88 175

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 57 43 10
2024 Does not provide services to public 62 38 15
2022 Provides services to public 39 61 10
2022 Does not provide services to public 59 41 15
2020 Provides services to public 50 50 10
2020 Does not provide services to public 46 54 15

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 43 57 10
2022 Does not provide services to public 53 47 15
2019 Provides services to public 59 41 10
2019 Does not provide services to public 55 45 20

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 15

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 10
2024 Does not provide services to public 0 100 15
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 15
2020 Provides services to public 0 100 10
2020 Does not provide services to public 0 100 15
2019 Provides services to public 0 100 10
2019 Does not provide services to public 0 100 20

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 10
2022 Provides services to public 17 83 10
2022 Does not provide services to public 7 93 15

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 15
2022 Provides services to public 10 90 10
2022 Does not provide services to public 0 100 15

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 10
2022 Does not provide services to public 0 100 15

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 67 33 15
2022 Provides services to public 8 92 10
2022 Does not provide services to public 20 80 15

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 27 73 10
2022 Does not provide services to public 35 65 15

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 10
2024 Does not provide services to public 39 61 15
2022 Provides services to public 43 57 10
2022 Does not provide services to public 44 56 15

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 54 46 15
2022 Provides services to public 58 42 10
2022 Does not provide services to public 41 59 15

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 52 48 10
2022 Does not provide services to public 26 74 15

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 33 67 10
2022 Does not provide services to public 42 58 15

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 50 50 10
2022 Provides services to public 18 82 10
2022 Does not provide services to public 11 89 15
2019 Provides services to public 0 100 10
2019 Does not provide services to public 31 69 20

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 10
2024 Does not provide services to public 0 100 15
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 15
2020 Provides services to public 0 100 10
2020 Does not provide services to public 0 100 15
2019 Provides services to public 0 100 10
2019 Does not provide services to public 0 100 20

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 15
2022 Provides services to public 8 92 10
2022 Does not provide services to public 0 100 15

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 10
2022 Does not provide services to public 0 100 15

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 48 52 15
2022 Provides services to public 43 57 10
2022 Does not provide services to public 39 61 15
2020 Provides services to public 50 50 10
2020 Does not provide services to public 37 63 15
2019 Provides services to public 59 41 10
2019 Does not provide services to public 56 44 20

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 10
2022 Provides services to public 9 91 10
2022 Does not provide services to public 7 93 15

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 10
2022 Does not provide services to public 25 75 15

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 73 27 10
2024 Does not provide services to public 56 44 15
2022 Provides services to public 25 75 10
2022 Does not provide services to public 48 52 10

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 40 60 15
2022 Provides services to public 25 75 10
2022 Does not provide services to public 12 88 10

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 10
2022 Does not provide services to public 12 88 10

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 10
2024 Does not provide services to public 0 100 15
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 10
2020 Provides services to public 0 100 10
2020 Does not provide services to public 0 100 15
2019 Provides services to public 0 100 10
2019 Does not provide services to public 0 100 20

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 10
2022 Provides services to public 18 82 10
2022 Does not provide services to public 0 100 10

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 15
2022 Provides services to public 8 92 10
2022 Does not provide services to public 12 88 10
2019 Provides services to public 0 100 10
2019 Does not provide services to public 0 100 20

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 15 85 10

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 10
2022 Does not provide services to public 0 100 10

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 39 61 10
2022 Does not provide services to public 40 60 10

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 18 82 10

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 10
2022 Does not provide services to public 16 84 10
2019 Provides services to public 41 59 10
2019 Does not provide services to public 29 71 20

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 8 92 10
2019 Provides services to public 0 100 10
2019 Does not provide services to public 30 70 20

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 10
2022 Does not provide services to public 7 93 10

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 10
2022 Does not provide services to public 0 100 10
2019 Provides services to public 0 100 10
2019 Does not provide services to public 26 74 20

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 10
2022 Does not provide services to public 7 93 10

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 10

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 9 91 10

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 38 62 10
2022 Does not provide services to public 7 93 10

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 33 67 15
2022 Provides services to public 29 71 10
2022 Does not provide services to public 15 85 10

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 15 85 10

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 42 58 15
2022 Provides services to public 38 62 10
2022 Does not provide services to public 55 45 10
2019 Provides services to public 51 49 10
2019 Does not provide services to public 40 60 20

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 15
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 10
2019 Provides services to public 0 100 10
2019 Does not provide services to public 0 100 20

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 62 38 15
2022 Provides services to public 71 29 10
2022 Does not provide services to public 57 43 10

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 15

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 10
2022 Does not provide services to public 8 92 10

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 12 9 4 2 44 15 64 15 185
2024 Does not provide services to public 16 11 10 4 3 42 15 62 15 190
2022 Provides services to public 14 17 10 2 1 44 12 71 6 165
2022 Does not provide services to public 14 13 13 5 1 42 13 60 13 205
2020 Provides services to public 19 14 15 4 4 35 8 58 15 180
2020 Does not provide services to public 18 15 12 6 4 36 9 60 17 220
2019 Provides services to public 16 16 14 4 4 34 10 58 16 200
2019 Does not provide services to public 23 10 16 7 7 28 9 53 22 175

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 40 6 3 2 10 2 88 5 185
2024 Does not provide services to public 37 38 11 4 2 8 1 82 6 190
2022 Provides services to public 41 35 8 3 1 11 2 87 4 165
2022 Does not provide services to public 45 30 10 1 2 10 2 85 4 205
2020 Provides services to public 42 31 10 7 1 8 1 80 9 180
2020 Does not provide services to public 39 31 12 4 3 10 1 79 7 220
2019 Provides services to public 39 32 14 2 3 7 2 78 6 205
2019 Does not provide services to public 44 28 14 4 4 6 1 76 8 175

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 5 95 185
2024 Does not provide services to public 4 96 190
2022 Provides services to public 6 94 165
2022 Does not provide services to public 4 96 205
2020 Provides services to public 5 95 185
2020 Does not provide services to public 4 96 220
2019 Provides services to public 5 95 200
2019 Does not provide services to public 4 96 175

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 10

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 82 18 10

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 10

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 43 57 10

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 25 75 10

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 10

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 10

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 27 73 10

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 47 53 10

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 10

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 23 77 10

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 10

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 10

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 10

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 55 45 10

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 10

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 10

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 29 71 10

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 10

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 10

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 10

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 10

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 10

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 35 65 10

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 10

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 10

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 10

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 36 64 10

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 38 62 10

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 23 77 10

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 15 15 11 3 2 42 12 65 11 185
2024 Does not provide services to public 18 14 14 1 1 44 9 66 4 190
2022 Provides services to public 16 12 11 3 1 47 9 66 8 165
2022 Does not provide services to public 16 15 13 2 1 44 10 67 6 205
2020 Provides services to public 21 15 17 3 2 35 7 62 8 180
2020 Does not provide services to public 19 14 12 4 1 41 9 65 10 215
2019 Provides services to public 16 17 17 4 2 36 8 58 11 205
2019 Does not provide services to public 24 11 16 4 3 31 10 60 12 175

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 39 12 2 2 6 1 83 4 185
2024 Does not provide services to public 42 32 14 3 0 8 1 81 3 190
2022 Provides services to public 43 37 9 1 2 7 2 87 3 165
2022 Does not provide services to public 38 35 11 1 0 11 3 85 2 205
2020 Provides services to public 46 29 12 4 2 6 3 81 6 185
2020 Does not provide services to public 39 31 12 4 1 11 1 80 6 215
2019 Provides services to public 42 29 14 4 2 6 1 78 7 205
2019 Does not provide services to public 49 26 12 3 1 7 1 82 5 175

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 19 81 185
2024 Does not provide services to public 13 87 190
2022 Provides services to public 10 90 165
2022 Does not provide services to public 6 94 205
2020 Provides services to public 13 87 180
2020 Does not provide services to public 10 90 220
2019 Provides services to public 17 83 200
2019 Does not provide services to public 14 86 175

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 68 32 35
2024 Does not provide services to public 47 53 25
2022 Provides services to public 47 53 15
2022 Does not provide services to public 38 62 15
2020 Provides services to public 52 48 25
2020 Does not provide services to public 45 55 20

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 81 19 35
2024 Does not provide services to public 82 18 25
2022 Provides services to public 76 24 15
2022 Does not provide services to public 93 7 15
2020 Provides services to public 83 17 25
2020 Does not provide services to public 95 5 20
2019 Provides services to public 94 6 35
2019 Does not provide services to public 83 17 25

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 64 33 3 0 0 0 0 97 0 30
2024 Does not provide services to public 56 22 4 8 0 0 9 86 9 20
2022 Provides services to public 47 36 0 9 8 0 0 83 17 15
2022 Does not provide services to public 45 48 0 7 0 0 0 93 7 15
2020 Provides services to public 32 42 16 5 5 0 0 74 11 20
2020 Does not provide services to public 67 14 10 0 0 10 0 89 0 20
2019 Provides services to public 47 37 0 13 3 0 0 84 16 30
2019 Does not provide services to public 54 25 10 10 0 0 0 79 10 20

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 51 33 4 3 5 1 2 87 9 185
2024 Does not provide services to public 55 32 3 4 2 1 4 91 6 190
2022 Provides services to public 56 33 4 1 1 1 3 93 2 165
2022 Does not provide services to public 54 31 7 1 0 3 2 90 2 205
2020 Provides services to public 59 27 4 3 2 2 2 90 5 185
2020 Does not provide services to public 53 31 7 2 1 1 4 89 4 220
Top of page

Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 60 29 6 4 1 0 0 89 5 185
2024 Does not provide services to public 67 23 5 3 1 0 1 91 4 190
2022 Provides services to public 69 23 4 3 1 1 0 93 4 165
2022 Does not provide services to public 60 26 6 4 3 1 0 87 7 205
2020 Provides services to public 66 21 5 4 2 1 1 88 6 180
2020 Does not provide services to public 62 23 8 3 3 1 0 86 6 215

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 3 6 10 7 46 3 25 74 12 185
2024 Does not provide services to public 2 4 11 6 46 5 26 75 9 185
2022 Provides services to public 3 2 5 7 53 2 29 86 7 165
2022 Does not provide services to public 1 3 4 6 50 7 28 86 7 205

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 42 8 4 2 2 0 85 7 185
2024 Does not provide services to public 39 42 12 2 2 2 0 84 4 190
2022 Provides services to public 47 40 8 2 1 2 0 88 4 165
2022 Does not provide services to public 39 42 11 5 0 3 0 84 5 205
2020 Provides services to public 55 35 8 1 1 1 0 90 2 180
2020 Does not provide services to public 43 45 6 3 1 1 0 89 5 215
2019 Provides services to public 50 36 10 2 1 1 0 86 4 205
2019 Does not provide services to public 42 41 11 3 3 0 0 83 6 175

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Provides services to public 13 32 30 19 7 185
2024 Does not provide services to public 14 22 40 19 6 185
2022 Provides services to public 10 38 34 14 4 165
2022 Does not provide services to public 12 23 42 16 7 205

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 63 26 6 3 0 1 1 91 3 185
2024 Does not provide services to public 69 20 5 4 1 1 1 90 4 190
2022 Provides services to public 71 23 3 1 1 1 0 95 2 165
2022 Does not provide services to public 62 23 8 3 2 1 0 87 5 205
2020 Provides services to public 61 26 6 2 2 2 1 90 4 185
2020 Does not provide services to public 56 27 10 2 2 2 1 85 4 220

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 51 30 5 10 3 1 0 82 12 185
2024 Does not provide services to public 54 26 8 8 3 2 1 82 10 190
2022 Provides services to public 60 23 10 4 3 0 0 83 7 165
2022 Does not provide services to public 49 26 9 7 7 2 0 77 14 200
2020 Provides services to public 54 26 7 7 4 1 1 81 12 185
2020 Does not provide services to public 48 30 11 6 4 1 0 79 10 220

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 38 10 7 3 2 0 79 11 185
2024 Does not provide services to public 44 39 9 6 1 1 0 84 7 190
2022 Provides services to public 45 41 9 3 1 1 0 87 4 165
2022 Does not provide services to public 39 38 13 6 0 2 0 80 7 205
2020 Provides services to public 46 36 10 4 2 1 1 83 6 185
2020 Does not provide services to public 44 33 10 7 4 2 0 79 11 220
2019 Provides services to public 36 44 9 4 6 1 0 81 10 205
2019 Does not provide services to public 36 33 15 11 2 2 0 71 14 175

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 62 9 9 1 0 0 81 10 80
2024 Does not provide services to public 24 54 15 5 0 2 0 80 5 60
2022 Provides services to public 19 59 9 8 5 0 0 78 13 70
2022 Does not provide services to public 23 51 12 10 4 1 0 74 14 75
2020 Provides services to public 28 48 14 6 4 0 0 76 11 75
2020 Does not provide services to public 20 52 6 20 2 0 0 73 21 65
2019 Provides services to public 22 51 10 13 4 1 0 74 16 80
2019 Does not provide services to public 29 57 9 5 0 0 0 86 5 55

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 25 13 4 5 0 4 50 50 185
2024 Does not provide services to public 56 23 11 3 4 0 1 57 43 185
2022 Provides services to public 55 28 7 2 6 1 1 165
2022 Does not provide services to public 53 26 11 6 3 0 2 200
2020 Provides services to public 57 22 11 5 4 0 1 180
2020 Does not provide services to public 56 25 11 6 2 0 0 220
2019 Provides services to public 52 23 15 3 5 0 1 205
2019 Does not provide services to public 54 23 14 4 4 0 1 175

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 32 26 16 11 0 1 14 86 185
2024 Does not provide services to public 20 30 27 14 9 1 0 20 80 185
2022 Provides services to public 16 31 32 13 7 1 1 165
2022 Does not provide services to public 20 27 26 14 11 1 1 200
2020 Provides services to public 10 32 30 17 11 0 0 185
2020 Does not provide services to public 19 29 23 18 11 0 0 220
2019 Provides services to public 18 36 21 15 10 0 0 205
2019 Does not provide services to public 18 29 24 21 6 0 0 175

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 34 19 9 5 1 2 31 69 185
2024 Does not provide services to public 34 31 22 5 7 0 1 35 65 190
2022 Provides services to public 33 39 17 3 5 1 1 165
2022 Does not provide services to public 28 31 24 9 6 0 2 200
2020 Provides services to public 27 36 23 8 6 0 0 180
2020 Does not provide services to public 29 30 19 12 9 0 1 220
2019 Provides services to public 36 32 20 8 3 0 1 205
2019 Does not provide services to public 33 27 23 10 6 0 0 175

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 31 22 14 11 1 3 19 81 185
2024 Does not provide services to public 25 30 22 10 10 2 0 25 75 185
2022 Provides services to public 19 33 23 17 6 1 1 165
2022 Does not provide services to public 23 25 24 17 8 0 2 200
2020 Provides services to public 24 24 25 13 12 1 1 180
2020 Does not provide services to public 30 24 25 13 7 0 0 215
2019 Provides services to public 18 33 22 15 11 0 0 205
2019 Does not provide services to public 25 25 21 18 10 0 0 175

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 57 21 10 5 2 0 5 60 40 185
2024 Does not provide services to public 59 21 7 3 5 1 5 63 37 185
2022 Provides services to public 56 20 11 4 4 0 5 165
2022 Does not provide services to public 52 23 8 6 5 1 5 200
2020 Provides services to public 42 31 15 5 4 0 3 185
2020 Does not provide services to public 47 20 16 9 6 0 2 220
2019 Provides services to public 51 30 9 4 2 0 2 205
2019 Does not provide services to public 51 32 6 6 1 0 5 175

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 26 21 12 7 0 1 35 65 185
2024 Does not provide services to public 40 27 14 8 9 1 0 41 59 190
2022 Provides services to public 40 28 19 6 6 0 1 165
2022 Does not provide services to public 36 26 18 11 7 0 1 200
2020 Provides services to public 27 30 21 13 9 0 0 185
2020 Does not provide services to public 29 27 24 10 9 0 0 220
2019 Provides services to public 41 27 16 8 8 0 0 205
2019 Does not provide services to public 31 32 19 10 6 0 2 170

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 33 34 15 9 4 1 4 34 66 185
2024 Does not provide services to public 41 32 18 4 3 1 1 41 59 190
2022 Provides services to public 45 33 11 4 6 0 1 165
2022 Does not provide services to public 34 35 22 7 1 1 1 200
2020 Provides services to public 36 34 18 9 3 0 1 185
2020 Does not provide services to public 36 39 15 5 3 0 1 215
2019 Provides services to public 30 38 20 5 5 0 0 200
2019 Does not provide services to public 36 34 19 5 4 0 1 170

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 38 21 8 7 0 2 25 75 185
2024 Does not provide services to public 24 36 25 8 6 1 0 25 75 185
2022 Provides services to public 41 34 14 6 5 0 1 165
2022 Does not provide services to public 27 30 25 9 8 0 0 200
2020 Provides services to public 24 43 21 7 4 0 1 180
2020 Does not provide services to public 28 34 23 11 4 1 0 215
2019 Provides services to public 26 37 22 10 3 1 0 200
2019 Does not provide services to public 23 36 22 12 6 0 0 170

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 29 14 6 6 1 2 44 56 185
2024 Does not provide services to public 37 30 18 11 3 0 1 37 63 190
2022 Provides services to public 50 28 12 5 3 0 1 165
2022 Does not provide services to public 31 38 19 6 4 0 1 200
2020 Provides services to public 35 36 19 6 2 1 1 180
2020 Does not provide services to public 36 30 19 8 5 0 1 215
2019 Provides services to public 39 30 20 7 4 1 1 200
2019 Does not provide services to public 31 31 21 9 7 0 0 170

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 24 15 5 5 0 3 50 50 185
2024 Does not provide services to public 53 28 9 6 2 2 1 55 45 185
2022 Provides services to public 58 20 10 5 6 0 1 165
2022 Does not provide services to public 51 26 11 8 1 1 2 200
2020 Provides services to public 52 21 16 5 5 0 1 180
2020 Does not provide services to public 52 24 14 4 5 1 1 215
2019 Provides services to public 48 26 12 5 7 0 1 200
2019 Does not provide services to public 51 23 15 4 6 0 1 170

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 52 26 12 3 3 1 3 55 45 185
2024 Does not provide services to public 53 29 10 5 2 0 1 54 46 185
2022 Provides services to public 50 25 14 8 2 0 1 165
2022 Does not provide services to public 39 32 15 9 2 0 2 200
2020 Provides services to public 24 39 20 12 4 0 1 185
2020 Does not provide services to public 28 32 25 9 5 0 0 215

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 37 19 6 4 1 2 32 68 185
2024 Does not provide services to public 39 32 16 7 6 0 0 39 61 185
2022 Provides services to public 36 38 18 8 2 0 0 165
2022 Does not provide services to public 29 35 23 7 6 0 0 200
2020 Provides services to public 26 36 22 11 4 0 0 185
2020 Does not provide services to public 30 38 19 10 2 0 0 215
2019 Provides services to public 40 33 16 6 4 0 0 200
2019 Does not provide services to public 37 30 21 9 4 0 0 170

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 24 12 7 9 0 6 45 55 180
2024 Does not provide services to public 56 13 13 5 9 0 4 58 42 185
2022 Provides services to public 66 19 9 2 3 0 2 165
2022 Does not provide services to public 59 21 7 5 1 1 6 200
2020 Provides services to public 43 32 16 7 1 1 1 180
2020 Does not provide services to public 49 28 16 4 1 0 1 215
2019 Provides services to public 65 22 9 2 1 0 1 200
2019 Does not provide services to public 66 20 11 2 1 0 0 170

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 32 18 6 3 0 2 40 60 185
2024 Does not provide services to public 47 30 12 7 2 0 0 47 53 185
2022 Provides services to public 39 38 16 5 2 0 1 165
2022 Does not provide services to public 38 34 19 5 2 0 2 200
2020 Provides services to public 24 38 21 10 6 0 0 180
2020 Does not provide services to public 33 36 21 9 1 0 0 215

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 69 9 4 2 1 1 14 81 19 185
2024 Does not provide services to public 71 11 3 3 0 1 11 81 19 190

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 63 10 9 3 2 1 12 73 27 185
2024 Does not provide services to public 66 13 5 5 2 0 9 73 27 190

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 75 7 4 1 1 2 8 84 16 185
2024 Does not provide services to public 82 2 3 1 2 2 7 90 10 185
2022 Provides services to public 80 7 3 1 2 0 7 165
2022 Does not provide services to public 80 7 4 0 0 2 7 200
2020 Provides services to public 81 9 1 3 2 0 4 180
2020 Does not provide services to public 82 9 2 2 1 1 2 215
2019 Provides services to public 78 11 4 2 2 1 2 205
2019 Does not provide services to public 78 11 3 4 3 0 1 175

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 62 22 9 3 1 0 4 64 36 185
2024 Does not provide services to public 72 16 7 1 1 1 3 75 25 190
2022 Provides services to public 75 17 4 2 1 0 2 165
2022 Does not provide services to public 66 22 6 2 0 0 4 200
2020 Provides services to public 68 21 6 2 1 0 2 180
2020 Does not provide services to public 65 23 7 3 0 0 1 215
2019 Provides services to public 64 23 9 2 1 0 1 200
2019 Does not provide services to public 59 26 7 4 3 0 0 175

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 62 20 9 2 3 0 4 64 36 185
2024 Does not provide services to public 72 13 5 3 2 0 4 75 25 185
2022 Provides services to public 75 13 5 2 3 0 2 165
2022 Does not provide services to public 68 18 6 4 2 0 3 200
2020 Provides services to public 73 14 7 1 4 0 1 180
2020 Does not provide services to public 70 16 7 3 3 0 1 215
2019 Provides services to public 65 18 5 7 2 0 1 205
2019 Does not provide services to public 67 16 9 4 4 0 0 175

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 60 15 3 1 1 1 19 75 25 185
2024 Does not provide services to public 67 9 5 1 0 2 16 81 19 190
2022 Provides services to public 66 15 0 1 0 0 18 165
2022 Does not provide services to public 61 17 2 2 1 0 18 200
2020 Provides services to public 64 8 6 3 1 0 18 185
2020 Does not provide services to public 60 11 4 3 2 1 19 220
2019 Provides services to public 58 14 4 2 0 0 21 200
2019 Does not provide services to public 58 15 4 1 1 0 20 170

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 65 20 8 2 0 1 4 68 32 185
2024 Does not provide services to public 73 17 3 1 1 1 4 76 24 190
2022 Provides services to public 76 16 5 0 1 0 2 165
2022 Does not provide services to public 71 20 4 1 1 0 4 200
2020 Provides services to public 67 21 4 2 3 0 3 185
2020 Does not provide services to public 77 15 3 1 1 0 3 220
2019 Provides services to public 63 28 4 2 1 0 1 200
2019 Does not provide services to public 80 16 3 0 0 0 1 175

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 63 19 7 3 2 2 3 66 34 185
2024 Does not provide services to public 68 15 8 3 4 1 2 70 30 190
2022 Provides services to public 78 10 5 2 2 0 2 165
2022 Does not provide services to public 69 14 7 2 4 0 3 200
2020 Provides services to public 71 13 7 4 3 0 3 185
2020 Does not provide services to public 66 18 9 2 4 0 0 220
2019 Provides services to public 64 18 8 3 5 0 1 200
2019 Does not provide services to public 73 13 5 3 4 0 2 175

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 27 13 6 4 1 2 49 51 185
2024 Does not provide services to public 53 29 10 3 4 0 1 54 46 185
2022 Provides services to public 51 27 14 2 4 0 1 165
2022 Does not provide services to public 44 33 14 5 2 0 2 200
2020 Provides services to public 48 27 15 9 1 0 0 185
2020 Does not provide services to public 40 33 17 5 4 0 1 220
2019 Provides services to public 59 25 10 5 0 0 0 205
2019 Does not provide services to public 51 24 17 6 2 0 1 175

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 9 38 31 17 4 0 0 48 21 185
2024 Does not provide services to public 11 34 41 9 5 0 0 45 14 190
2022 Provides services to public 15 38 35 8 3 0 0 53 12 165
2022 Does not provide services to public 13 30 38 16 3 0 0 43 19 205
2020 Provides services to public 14 35 33 14 3 1 0 49 18 185
2020 Does not provide services to public 16 31 35 14 4 0 0 47 18 220
2019 Provides services to public 19 42 26 8 4 0 0 61 12 205
2019 Does not provide services to public 14 34 39 11 2 0 0 48 13 175

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 7 21 34 24 12 1 0 37 29 185
2024 Does not provide services to public 8 14 39 28 11 0 0 39 23 185
2022 Provides services to public 5 12 35 33 15 0 0 48 16 165
2022 Does not provide services to public 5 20 40 22 14 0 0 36 25 200
2020 Provides services to public 9 20 40 20 12 0 0 32 28 185
2020 Does not provide services to public 11 19 35 28 7 0 0 35 30 220
2019 Provides services to public 7 10 36 30 16 0 0 46 17 200
2019 Does not provide services to public 8 21 34 25 12 0 0 37 29 170
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 75 185
2024 Does not provide services to public 8 75 190
2022 Provides services to public 10 74 165
2022 Does not provide services to public 7 78 205
2020 Provides services to public 10 72 185
2020 Does not provide services to public 12 71 220

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 64 36 15
2024 Does not provide services to public 62 38 15
2022 Provides services to public 72 28 15
2022 Does not provide services to public 71 29 15
2020 Provides services to public 68 32 20
2020 Does not provide services to public 68 32 25

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 55 13 4 3 1 3 20 72 28 185
2024 Does not provide services to public 53 10 6 4 3 3 21 70 30 190
2022 Provides services to public 54 13 3 1 5 2 23 165
2022 Does not provide services to public 55 10 5 5 2 2 22 205
2020 Provides services to public 61 12 7 4 4 2 10 185
2020 Does not provide services to public 57 14 5 5 2 1 16 220
2019 Provides services to public 60 16 5 4 6 0 9 205
2019 Does not provide services to public 55 19 10 5 5 1 5 175

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 17 32 18 6 12 9 6 57 22 15
2024 Does not provide services to public 17 13 31 0 33 6 0 32 35 15
2022 Provides services to public 37 17 11 12 22 0 0 54 34 15
2022 Does not provide services to public 15 41 8 15 21 0 0 56 36 15
2020 Provides services to public 34 37 0 11 17 0 0 72 28 20
2020 Does not provide services to public 28 15 15 19 12 0 11 48 35 25

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 6 18 25 6 18 9 18 32 33 15
2024 Does not provide services to public 13 13 13 10 26 0 24 35 48 15
2022 Provides services to public 17 0 16 15 29 0 22 22 57 15
2022 Does not provide services to public 8 21 0 6 22 6 36 50 50 15
2020 Provides services to public 16 11 5 26 11 0 31 39 53 20
2020 Does not provide services to public 22 22 12 4 11 0 30 63 21 25
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