2024 Public Service Employee Survey Results by Theme for Office of the Secretary to the Governor General by Question 101.3. Occupational category (variable derived from question 101)

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 50 32 10 5 3 0 0 82 8 65
2022 Administration and Foreign Services 48 33 5 8 5 0 0 81 13 70
2020 Executive 45 55 0 0 0 0 0 100 0 10
2020 Administration and Foreign Services 28 44 8 13 7 0 0 72 20 75
2020 Administrative Support 20 50 10 10 10 0 0 70 20 10
2020 Operational 9 64 18 9 0 0 0 73 9 10
2019 Administration and Foreign Services 38 41 5 11 4 0 0 79 15 75
2019 Operational 23 62 15 0 0 0 0 85 0 15
2019 Other occupational category 61 29 0 2 0 8 0 97 3 15

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 34 38 15 8 5 0 0 72 13 65
2022 Administration and Foreign Services 46 24 7 14 8 0 0 71 22 70
2020 Executive 45 36 9 0 9 0 0 82 9 10
2020 Administration and Foreign Services 25 43 12 12 8 0 0 68 20 75
2020 Administrative Support 40 20 20 0 20 0 0 60 20 10
2020 Operational 36 36 18 9 0 0 0 73 9 10
2019 Administration and Foreign Services 42 32 10 8 8 0 0 74 17 70
2019 Operational 31 54 15 0 0 0 0 85 0 15
2019 Other occupational category 51 29 0 8 13 0 0 79 21 15

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 63 23 12 2 0 0 0 86 2 65
2022 Administration and Foreign Services 57 32 10 0 1 0 0 89 1 70
2020 Executive 91 9 0 0 0 0 0 100 0 10
2020 Administration and Foreign Services 40 37 15 3 5 0 0 77 8 75
2020 Administrative Support 40 40 10 0 10 0 0 80 10 10
2020 Operational 55 27 18 0 0 0 0 82 0 10
2019 Administration and Foreign Services 56 30 7 4 3 0 0 86 7 70
2019 Operational 54 46 0 0 0 0 0 100 0 15
2019 Other occupational category 75 21 2 2 0 0 0 95 2 15

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 42 40 13 2 3 0 0 82 5 65
2022 Administration and Foreign Services 51 30 10 5 4 0 0 81 9 70
2020 Executive 82 18 0 0 0 0 0 100 0 10
2020 Administration and Foreign Services 31 49 9 7 4 0 0 80 11 75
2020 Administrative Support 40 40 10 0 10 0 0 80 10 10
2020 Operational 45 27 27 0 0 0 0 73 0 10
2019 Administration and Foreign Services 47 32 13 6 3 0 0 79 8 70
2019 Operational 55 27 18 0 0 0 0 82 0 10
2019 Other occupational category 61 26 2 0 10 0 0 87 10 15

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 27 34 20 7 11 1 0 61 18 65
2022 Administration and Foreign Services 33 36 14 12 4 0 1 69 16 70
2020 Executive 27 45 18 0 9 0 0 73 9 10
2020 Administration and Foreign Services 17 24 20 27 9 3 0 42 37 75
2020 Administrative Support 40 10 0 20 20 10 0 56 44 10
2020 Operational 27 55 18 0 0 0 0 82 0 10
2019 Administration and Foreign Services 26 30 14 21 10 0 0 56 30 75
2019 Operational 46 38 8 8 0 0 0 85 8 15
2019 Other occupational category 71 16 0 2 10 0 0 87 13 15

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 24 35 15 15 10 1 0 60 25 65
2022 Administration and Foreign Services 31 37 12 14 5 0 1 68 20 70
2020 Executive 27 45 9 9 9 0 0 73 18 10
2020 Administration and Foreign Services 20 25 19 21 13 0 1 46 35 75
2020 Administrative Support 20 20 30 0 20 10 0 44 22 10
2020 Operational 27 55 18 0 0 0 0 82 0 10
2019 Administration and Foreign Services 26 31 17 24 3 0 0 57 26 70
2019 Operational 31 46 23 0 0 0 0 77 0 15
2019 Other occupational category 69 16 5 0 10 0 0 85 10 15

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 32 28 13 9 11 7 0 64 22 65
2022 Administration and Foreign Services 35 26 18 13 7 0 1 62 20 70
2020 Executive 73 9 18 0 0 0 0 82 0 10
2020 Administration and Foreign Services 23 37 11 17 12 0 0 60 29 75
2020 Administrative Support 40 10 10 10 10 20 0 63 25 10
2020 Operational 27 36 9 9 0 9 9 78 11 10
2019 Administration and Foreign Services 27 37 14 19 1 1 0 65 21 75
2019 Operational 15 62 23 0 0 0 0 77 0 15
2019 Other occupational category 51 10 26 2 10 0 0 61 13 15
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 49 35 9 5 1 0 0 84 7 65
2022 Administration and Foreign Services 55 30 8 2 0 0 4 89 2 70
2020 Executive 73 9 9 0 9 0 0 82 9 10
2020 Administration and Foreign Services 52 28 13 1 4 0 1 81 5 75
2020 Administrative Support 50 40 0 10 0 0 0 90 10 10
2020 Operational 55 27 18 0 0 0 0 82 0 10
2019 Administration and Foreign Services 53 30 10 1 3 1 1 86 4 75
2019 Operational 31 38 23 8 0 0 0 69 8 15
2019 Other occupational category 45 10 26 16 2 0 0 55 18 15

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 52 32 6 6 3 0 1 85 9 65
2022 Administration and Foreign Services 57 23 7 11 1 0 0 81 12 70
2020 Executive 55 27 9 0 9 0 0 82 9 10
2020 Administration and Foreign Services 37 31 9 11 8 1 3 71 19 75
2020 Administrative Support 50 30 20 0 0 0 0 80 0 10
2020 Operational 18 55 27 0 0 0 0 73 0 10
2019 Administration and Foreign Services 51 33 10 1 5 0 0 84 7 75
2019 Operational 25 50 8 17 0 0 0 75 17 10
2019 Other occupational category 55 18 8 16 2 0 0 74 18 15

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 50 29 13 3 4 0 0 80 7 65
2022 Administration and Foreign Services 58 23 9 8 2 0 0 81 11 70
2020 Executive 45 27 9 9 9 0 0 73 18 10
2020 Administration and Foreign Services 43 28 12 9 5 0 3 73 15 75
2020 Administrative Support 60 30 0 0 10 0 0 90 10 10
2020 Operational 45 36 9 9 0 0 0 82 9 10
2019 Administration and Foreign Services 52 36 1 7 4 0 0 88 11 75
2019 Operational 31 38 23 8 0 0 0 69 8 15
2019 Other occupational category 61 21 8 0 10 0 0 82 10 15

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 20 40 18 11 10 1 0 61 21 65
2022 Administration and Foreign Services 23 36 17 15 6 4 0 61 22 70
2020 Executive 36 27 9 9 18 0 0 64 27 10
2020 Administration and Foreign Services 20 21 17 32 9 0 0 41 41 75
2020 Administrative Support 30 40 10 0 20 0 0 70 20 10
2020 Operational 9 45 18 18 0 9 0 60 20 10
2019 Administration and Foreign Services 18 16 15 30 18 3 0 35 49 75
2019 Operational 33 25 17 8 8 0 8 64 18 10
2019 Other occupational category 59 29 2 2 8 0 0 87 10 15

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 16 26 26 19 11 0 2 43 31 65
2022 Administration and Foreign Services 21 24 26 15 15 0 0 45 30 70
2020 Executive 36 18 18 18 9 0 0 55 27 10
2020 Administration and Foreign Services 15 21 17 31 16 0 0 36 47 75
2020 Administrative Support 40 10 20 0 20 10 0 56 22 10
2020 Operational 9 36 27 9 9 9 0 50 20 10
2019 Administration and Foreign Services 15 15 15 29 23 3 0 31 54 75
2019 Operational 31 15 23 8 15 0 8 50 25 15
2019 Other occupational category 61 24 2 0 13 0 0 85 13 15

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 10 19 27 31 11 1 0 30 42 65
2022 Administration and Foreign Services 17 19 21 23 19 1 0 36 42 70
2020 Executive 18 18 18 27 18 0 0 36 45 10
2020 Administration and Foreign Services 5 24 16 29 24 1 0 30 54 75
2020 Administrative Support 20 20 20 0 30 10 0 44 33 10
2020 Operational 0 45 27 0 18 9 0 50 20 10
2019 Administration and Foreign Services 8 11 16 22 41 1 0 19 64 75
2019 Operational 15 8 38 15 15 0 8 25 33 15
2019 Other occupational category 59 21 8 0 13 0 0 79 13 15

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 13 19 31 29 9 0 0 32 38 65
2022 Administration and Foreign Services 14 22 17 32 15 0 0 36 47 70
2020 Executive 27 36 0 27 9 0 0 64 36 10
2020 Administration and Foreign Services 11 29 11 31 19 0 0 40 49 75
2020 Administrative Support 30 20 10 0 30 10 0 56 33 10
2020 Operational 0 27 36 18 18 0 0 27 36 10
2019 Administration and Foreign Services 10 10 18 29 30 4 0 20 61 75
2019 Operational 0 15 54 0 23 0 8 17 25 15
2019 Other occupational category 48 15 10 16 10 0 0 63 26 15
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 23 42 12 14 8 0 2 65 22 65
2022 Administration and Foreign Services 44 33 7 4 12 0 0 77 16 70
2020 Executive 27 45 9 9 9 0 0 73 18 10
2020 Administration and Foreign Services 23 51 9 9 8 0 0 73 17 75
2020 Administrative Support 40 20 30 0 10 0 0 60 10 10
2020 Operational 18 73 9 0 0 0 0 91 0 10
2019 Administration and Foreign Services 36 37 10 14 4 0 0 73 18 75
2019 Operational 31 46 8 15 0 0 0 77 15 15
2019 Other occupational category 51 21 8 16 5 0 0 71 21 15

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 29 52 8 10 1 0 0 81 11 65
2022 Administration and Foreign Services 36 31 12 16 5 0 0 68 21 70
2020 Executive 18 27 36 9 9 0 0 45 18 10
2020 Administration and Foreign Services 24 37 9 19 11 0 0 61 29 75
2020 Administrative Support 50 40 10 0 0 0 0 90 0 10
2020 Operational 27 18 45 9 0 0 0 45 9 10
2019 Administration and Foreign Services 29 37 12 14 8 0 0 66 22 75
2019 Operational 38 23 31 0 8 0 0 62 8 15
2019 Other occupational category 57 29 11 0 3 0 0 86 3 15

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 44 40 6 6 4 0 0 84 11 65
2022 Administration and Foreign Services 48 29 7 11 5 0 0 78 16 70
2020 Executive 55 18 0 9 18 0 0 73 27 10
2020 Administration and Foreign Services 43 27 9 9 9 1 1 71 19 75
2020 Administrative Support 60 10 0 10 10 10 0 78 22 10
2020 Operational 36 36 27 0 0 0 0 73 0 10
2019 Administration and Foreign Services 42 36 15 3 4 0 0 78 7 75
2019 Operational 38 31 23 8 0 0 0 69 8 15
2019 Other occupational category 55 34 0 8 2 0 0 90 10 15

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 19 48 13 17 3 0 0 67 20 65
2022 Administration and Foreign Services 26 36 12 19 6 0 1 63 25 70
2020 Executive 36 9 27 18 9 0 0 45 27 10
2020 Administration and Foreign Services 30 36 14 12 7 0 1 67 19 75
2020 Administrative Support 50 40 0 0 10 0 0 90 10 10
2020 Operational 45 36 9 0 0 0 9 90 0 10
2019 Administration and Foreign Services 25 40 22 6 3 3 1 68 9 70
2019 Operational 38 31 15 15 0 0 0 69 15 15
2019 Other occupational category 79 8 0 10 2 0 0 87 13 15

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 58 29 6 3 5 0 0 87 8 65
2022 Administration and Foreign Services 58 21 7 6 5 2 2 81 11 70
2020 Executive 55 9 27 0 9 0 0 64 9 10
2020 Administration and Foreign Services 41 25 15 7 8 1 3 69 15 75
2020 Administrative Support 50 10 30 0 10 0 0 60 10 10
2020 Operational 36 36 18 0 0 0 9 80 0 10

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 10 39 18 15 17 2 0 50 32 65
2022 Administration and Foreign Services 15 35 14 22 10 4 0 52 33 70
2020 Executive 18 27 36 0 18 0 0 45 18 10
2020 Administration and Foreign Services 17 25 25 19 11 3 0 44 30 75
2020 Operational 18 55 18 0 9 0 0 73 9 10
2019 Administration and Foreign Services 19 26 28 19 3 4 0 48 23 70
2019 Operational 31 38 15 8 0 0 8 75 8 15
2019 Other occupational category 48 21 5 0 2 16 8 91 3 15

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 28 34 15 11 7 3 2 30 70 65
2022 Administration and Foreign Services 37 18 22 6 2 0 15 70
2020 Executive 36 18 9 18 9 0 9 10
2020 Administration and Foreign Services 39 27 19 4 7 1 4 75
2020 Administrative Support 70 10 10 10 0 0 0 10
2020 Operational 64 36 0 0 0 0 0 10
2019 Administration and Foreign Services 55 22 10 11 3 0 0 75
2019 Operational 38 31 15 15 0 0 0 15
2019 Other occupational category 66 11 23 0 0 0 0 15

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 48 7 0 3 13 3 27 68 32 65

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 58 11 5 0 3 6 17 76 24 65
2022 Administration and Foreign Services 62 7 11 0 2 0 18 70
2020 Executive 82 9 0 0 0 0 9 10
2020 Administration and Foreign Services 74 9 8 0 4 3 1 75
2020 Administrative Support 70 0 10 10 10 0 0 10
2020 Operational 82 9 0 0 0 9 0 10
2019 Administration and Foreign Services 84 7 5 0 4 0 0 75
2019 Operational 62 15 8 0 0 8 8 15
2019 Other occupational category 97 0 0 3 0 0 0 15

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 63 3 5 5 1 4 19 81 19 65

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 56 16 5 2 3 3 15 68 32 65

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 10 20 13 21 28 5 3 32 53 65
2022 Administration and Foreign Services 19 23 10 17 28 0 3 43 46 70
2020 Executive 27 9 27 9 18 0 9 40 30 10
2020 Administration and Foreign Services 7 27 13 27 24 0 3 34 52 75
2020 Administrative Support 10 20 0 10 50 0 10 33 67 10
2020 Operational 9 55 9 0 9 9 9 78 11 10
2019 Administration and Foreign Services 12 22 16 27 19 1 1 35 48 75
2019 Operational 23 31 15 15 8 0 8 58 25 15
2019 Other occupational category 26 34 23 0 8 0 8 66 9 15

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 30 44 12 11 3 0 0 74 14 65
2022 Administration and Foreign Services 39 37 8 11 5 0 0 76 16 70
2020 Executive 64 36 0 0 0 0 0 100 0 10
2020 Administration and Foreign Services 28 45 9 8 9 0 0 73 17 75
2020 Administrative Support 30 40 10 10 10 0 0 70 20 10
2020 Operational 18 64 18 0 0 0 0 82 0 10
2019 Administration and Foreign Services 42 32 15 10 0 0 0 75 10 70
2019 Operational 15 46 31 8 0 0 0 62 8 15
2019 Other occupational category 32 29 10 24 5 0 0 61 29 15

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 38 37 16 6 3 0 0 75 10 65
2022 Administration and Foreign Services 43 34 10 9 4 0 0 77 13 70
2020 Executive 64 27 9 0 0 0 0 91 0 10
2020 Administration and Foreign Services 27 41 15 9 8 0 0 68 17 75
2020 Operational 18 55 18 9 0 0 0 73 9 10
2019 Administration and Foreign Services 38 32 14 12 4 0 0 70 16 75
2019 Operational 46 38 8 8 0 0 0 85 8 15
2019 Other occupational category 67 5 18 8 2 0 0 71 10 15

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 28 53 9 7 3 0 0 81 10 65
2022 Administration and Foreign Services 42 38 8 4 8 0 0 80 12 70
2020 Executive 27 36 27 0 9 0 0 64 9 10
2020 Administration and Foreign Services 23 51 5 15 5 0 0 74 20 75
2020 Administrative Support 40 40 10 0 10 0 0 80 10 10
2020 Operational 55 45 0 0 0 0 0 100 0 10
2019 Administration and Foreign Services 39 33 16 10 3 0 0 71 13 70
2019 Operational 38 54 8 0 0 0 0 92 0 15
2019 Other occupational category 55 32 10 0 2 0 0 87 2 15

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 19 49 13 15 3 1 0 68 18 65
2022 Administration and Foreign Services 30 37 19 10 4 0 1 67 13 70
2020 Executive 36 55 9 0 0 0 0 91 0 10
2020 Administration and Foreign Services 17 43 20 9 11 0 0 60 20 75
2020 Administrative Support 30 30 20 0 20 0 0 60 20 10
2020 Operational 18 27 27 9 0 18 0 56 11 10
2019 Administration and Foreign Services 25 45 23 5 1 0 0 70 7 75
2019 Operational 15 54 31 0 0 0 0 69 0 15
2019 Other occupational category 25 40 0 25 11 0 0 65 35 15

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 33 36 12 8 11 0 0 69 19 65
2022 Administration and Foreign Services 40 34 5 6 13 0 2 76 19 70
2020 Executive 18 18 27 18 18 0 0 36 36 10
2020 Administration and Foreign Services 44 29 11 11 5 0 0 73 16 75
2020 Administrative Support 40 30 20 0 10 0 0 70 10 10
2020 Operational 27 45 18 9 0 0 0 73 9 10
2019 Administration and Foreign Services 47 30 4 15 4 0 0 77 19 75
2019 Operational 38 38 0 15 8 0 0 77 23 15
2019 Other occupational category 37 26 26 8 2 0 0 63 10 15

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 38 30 19 7 5 1 0 68 12 65
2022 Administration and Foreign Services 38 31 13 12 6 0 0 69 18 70
2020 Executive 9 18 9 45 18 0 0 27 64 10
2020 Administration and Foreign Services 39 32 15 11 4 0 0 71 15 75
2020 Administrative Support 40 20 40 0 0 0 0 60 0 10
2020 Operational 55 36 9 0 0 0 0 91 0 10
2019 Administration and Foreign Services 37 33 15 8 7 0 0 70 15 75
2019 Operational 46 38 8 8 0 0 0 85 8 15
2019 Other occupational category 31 51 10 8 0 0 0 82 8 15

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 56 25 6 6 4 1 1 84 10 65
2022 Administration and Foreign Services 63 21 6 2 3 3 3 89 5 70

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Administration and Foreign Services 33 35 32 65
2022 Administration and Foreign Services 30 35 35 70
2020 Executive 18 64 18 10
2020 Administration and Foreign Services 35 32 33 75
2020 Administrative Support 30 30 40 10
2020 Operational 0 55 45 10
2019 Administration and Foreign Services 25 27 48 75
2019 Operational 0 46 54 15
2019 Other occupational category 42 21 37 15

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Administration and Foreign Services 8 24 58 5 5 0 20
2022 Administration and Foreign Services 7 8 59 13 7 6 20
2020 Administration and Foreign Services 8 23 62 4 0 4 25
2019 Administration and Foreign Services 12 6 47 18 0 18 15
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 45 43 9 1 2 0 0 88 3 65
2022 Administration and Foreign Services 62 22 1 11 5 0 0 83 16 70
2020 Executive 73 27 0 0 0 0 0 100 0 10
2020 Administration and Foreign Services 40 43 7 4 7 0 0 83 11 75
2020 Administrative Support 50 40 10 0 0 0 0 90 0 10
2020 Operational 45 27 0 18 0 9 0 80 20 10
2019 Administration and Foreign Services 47 34 11 4 4 0 0 81 8 75
2019 Operational 46 46 8 0 0 0 0 92 0 15
2019 Other occupational category 53 37 8 2 0 0 0 90 2 15

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 9 42 22 17 10 0 0 51 27 65
2022 Administration and Foreign Services 23 19 16 31 11 0 0 42 42 70
2020 Executive 27 0 27 36 9 0 0 27 45 10
2020 Administration and Foreign Services 11 39 17 19 15 0 0 49 33 75
2020 Administrative Support 40 30 20 10 0 0 0 70 10 10
2020 Operational 18 55 9 18 0 0 0 73 18 10
2019 Administration and Foreign Services 18 29 19 18 16 0 0 47 34 75
2019 Operational 17 50 25 8 0 0 0 67 8 10
2019 Other occupational category 61 34 0 2 2 0 0 95 5 15

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 16 23 39 15 5 0 1 21 39 65
2022 Administration and Foreign Services 13 29 29 21 7 1 0 28 42 70
2020 Executive 36 9 45 9 0 0 0 9 45 10
2020 Administration and Foreign Services 17 37 32 8 5 0 0 13 55 75
2020 Administrative Support 0 30 20 40 10 0 0 50 30 10
2020 Operational 27 9 27 27 0 9 0 30 40 10
2019 Administration and Foreign Services 14 42 29 12 1 1 0 14 57 75
2019 Operational 8 23 38 15 15 0 0 31 31 15
2019 Other occupational category 3 20 3 44 31 0 0 75 23 15

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 15 18 40 20 6 0 0 26 33 65
2022 Administration and Foreign Services 12 26 25 19 14 2 3 34 40 70
2020 Executive 18 18 27 27 9 0 0 36 36 10
2020 Administration and Foreign Services 15 31 31 16 7 0 1 23 46 75
2020 Administrative Support 10 50 20 0 10 10 0 11 67 10
2020 Operational 18 18 36 18 9 0 0 27 36 10
2019 Administration and Foreign Services 11 30 36 19 3 1 0 22 42 75
2019 Operational 0 31 38 23 0 0 8 25 33 15
2019 Other occupational category 3 3 9 46 40 0 0 86 5 15

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 8 17 46 25 2 0 3 27 25 65
2022 Administration and Foreign Services 15 9 25 29 20 0 3 50 24 70
2020 Executive 9 45 27 18 0 0 0 18 55 10
2020 Administration and Foreign Services 15 23 29 20 12 0 1 32 38 75
2020 Operational 0 36 9 27 27 0 0 55 36 10
2019 Administration and Foreign Services 10 12 36 27 14 1 0 42 22 75
2019 Operational 8 15 23 46 8 0 0 54 23 15
2019 Other occupational category 3 0 17 29 51 0 0 80 3 15

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 41 21 21 12 3 0 2 15 64 65
2022 Administration and Foreign Services 18 26 19 22 9 0 7 33 47 70
2020 Executive 18 18 36 18 9 0 0 27 36 10
2020 Administration and Foreign Services 13 27 25 24 11 0 0 35 40 75
2020 Administrative Support 0 20 40 20 20 0 0 40 20 10
2020 Operational 18 9 27 36 9 0 0 45 27 10
2019 Administration and Foreign Services 11 26 22 27 12 0 1 40 38 75
2019 Operational 8 8 15 46 23 0 0 69 15 15
2019 Other occupational category 9 3 11 26 49 3 0 77 12 15

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 9 25 35 19 5 2 5 25 37 65
2022 Administration and Foreign Services 13 31 32 13 2 1 8 17 48 70
2020 Executive 9 36 18 9 27 0 0 36 45 10
2020 Administration and Foreign Services 27 35 24 8 5 0 0 14 62 75
2020 Administrative Support 40 20 10 10 20 0 0 30 60 10
2020 Operational 0 0 18 36 45 0 0 82 0 10
2019 Administration and Foreign Services 21 33 21 11 11 1 1 23 56 70
2019 Operational 0 8 8 31 46 0 8 83 8 15
2019 Other occupational category 3 3 9 14 55 9 9 83 6 15

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 12 21 30 28 4 1 3 34 34 65
2022 Administration and Foreign Services 14 18 29 19 16 0 4 36 34 70
2020 Executive 9 18 36 27 9 0 0 36 27 10
2020 Administration and Foreign Services 8 24 37 24 5 1 0 30 32 75
2020 Administrative Support 10 30 20 30 10 0 0 40 40 10
2020 Operational 0 18 27 9 36 0 9 50 20 10
2019 Administration and Foreign Services 8 22 34 26 10 0 0 36 30 75
2019 Operational 8 23 15 38 15 0 0 54 31 15
2019 Other occupational category 3 3 10 22 60 3 0 84 6 15

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 2 18 26 26 25 0 3 53 21 65
2022 Administration and Foreign Services 5 9 17 34 32 0 3 68 14 70
2020 Executive 0 18 9 45 27 0 0 73 18 10
2020 Administration and Foreign Services 3 7 30 34 27 0 0 61 9 75
2020 Operational 0 9 18 27 27 0 18 67 11 10
2019 Administration and Foreign Services 5 10 26 36 23 0 0 59 15 75
2019 Operational 0 8 8 38 31 0 15 82 9 15
2019 Other occupational category 0 3 23 46 26 3 0 74 3 15

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 5 25 25 29 17 0 0 29 46 65
2022 Administration and Foreign Services 12 23 20 34 11 0 0 35 45 70
2020 Executive 18 18 18 27 18 0 0 36 45 10
2020 Administration and Foreign Services 12 27 17 31 12 1 0 39 43 75
2020 Administrative Support 40 30 10 0 20 0 0 70 20 10
2020 Operational 18 45 9 27 0 0 0 64 27 10
2019 Administration and Foreign Services 8 21 18 31 18 4 0 30 51 70
2019 Operational 23 38 23 15 0 0 0 62 15 15
2019 Other occupational category 32 39 8 16 5 0 0 71 21 15

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 51 27 8 10 1 0 2 80 12 65
2022 Administration and Foreign Services 59 28 7 3 3 0 0 87 6 70
2020 Executive 91 9 0 0 0 0 0 100 0 10
2020 Administration and Foreign Services 43 32 12 5 7 0 0 76 12 75
2020 Administrative Support 50 10 20 10 10 0 0 60 20 10
2020 Operational 55 9 27 9 0 0 0 64 9 10
2019 Administration and Foreign Services 65 20 7 3 6 0 0 85 8 70
2019 Operational 31 46 15 8 0 0 0 77 8 15
2019 Other occupational category 53 34 0 13 0 0 0 87 13 15

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 50 37 3 6 5 0 0 87 11 65
2022 Administration and Foreign Services 68 26 0 6 0 0 0 94 6 70
2020 Executive 91 9 0 0 0 0 0 100 0 10
2020 Administration and Foreign Services 51 32 5 8 3 0 0 84 11 75
2020 Administrative Support 50 40 10 0 0 0 0 90 0 10
2020 Operational 27 27 27 18 0 0 0 55 18 10
2019 Administration and Foreign Services 66 23 5 0 5 0 0 89 5 75
2019 Operational 31 31 23 15 0 0 0 62 15 15
2019 Other occupational category 55 34 0 8 2 0 0 90 10 15

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 45 43 7 3 1 0 0 88 5 65
2022 Administration and Foreign Services 58 30 2 5 3 2 0 90 8 70
2020 Executive 64 36 0 0 0 0 0 100 0 10
2020 Administration and Foreign Services 41 39 12 3 5 0 0 80 8 75
2020 Administrative Support 40 20 30 0 10 0 0 60 10 10
2020 Operational 18 64 18 0 0 0 0 82 0 10
2019 Administration and Foreign Services 66 25 3 4 3 0 0 90 7 75
2019 Operational 23 62 8 8 0 0 0 85 8 15
2019 Other occupational category 53 26 0 16 5 0 0 79 21 15

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 23 43 17 10 1 6 0 70 12 65
2022 Administration and Foreign Services 40 36 9 8 5 0 1 77 13 70
2020 Executive 64 27 0 9 0 0 0 91 9 10
2020 Administration and Foreign Services 24 39 19 12 4 3 0 64 16 75
2020 Operational 18 36 18 9 9 9 0 60 20 10
2019 Administration and Foreign Services 29 36 22 5 7 1 0 65 13 75
2019 Operational 38 38 23 0 0 0 0 77 0 15
2019 Other occupational category 45 24 18 2 2 8 0 75 5 15

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 17 36 23 12 1 9 2 60 15 65
2022 Administration and Foreign Services 32 28 18 9 2 8 3 67 12 70
2020 Executive 45 36 18 0 0 0 0 82 0 10
2020 Administration and Foreign Services 23 27 31 11 4 4 1 52 15 75
2020 Administrative Support 30 30 20 0 20 0 0 60 20 10
2020 Operational 27 27 36 0 0 9 0 60 0 10
2019 Administration and Foreign Services 28 38 18 6 6 4 1 69 12 70
2019 Operational 15 54 23 0 0 8 0 75 0 15
2019 Other occupational category 53 18 10 8 2 8 0 77 11 15

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 36 44 7 4 7 1 0 81 11 65
2022 Administration and Foreign Services 49 30 8 7 4 0 1 81 11 70
2020 Executive 64 9 18 0 9 0 0 73 9 10
2020 Administration and Foreign Services 39 37 11 8 4 1 0 77 12 75
2020 Administrative Support 50 20 10 0 20 0 0 70 20 10
2020 Operational 27 55 18 0 0 0 0 82 0 10
2019 Administration and Foreign Services 41 36 12 7 4 0 0 77 11 75
2019 Operational 46 38 15 0 0 0 0 85 0 15
2019 Other occupational category 57 11 17 3 11 0 0 69 14 15

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 45 19 15 7 3 5 5 72 12 65
2022 Administration and Foreign Services 51 19 13 6 4 3 4 75 11 70

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 43 25 14 6 1 6 5 76 8 65
2022 Administration and Foreign Services 43 30 14 5 1 3 4 78 7 70

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 16 14 21 9 4 31 4 46 21 65
2022 Administration and Foreign Services 23 18 38 8 2 10 3 46 11 70
2020 Executive 36 36 18 9 0 0 0 73 9 10
2020 Administration and Foreign Services 16 32 26 16 4 3 3 51 21 75
2020 Administrative Support 30 30 0 10 20 10 0 67 33 10
2020 Operational 27 18 36 9 0 9 0 50 10 10

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 33 35 13 3 3 6 6 78 7 65
2022 Administration and Foreign Services 44 31 12 4 2 4 3 81 6 70
2020 Executive 64 18 0 0 9 0 9 90 10 10
2020 Administration and Foreign Services 32 33 17 9 4 1 3 68 14 75
2020 Administrative Support 30 20 10 20 20 0 0 50 40 10
2020 Operational 36 36 18 9 0 0 0 73 9 10

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 5 10 27 6 6 40 6 27 22 65
2022 Administration and Foreign Services 1 18 31 2 3 44 0 36 9 70

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 25 29 16 18 6 6 0 57 25 65
2022 Administration and Foreign Services 26 30 12 11 5 12 4 66 19 70
2020 Executive 36 36 27 0 0 0 0 73 0 10
2020 Administration and Foreign Services 19 35 15 13 9 7 3 59 25 75
2020 Administrative Support 50 0 40 0 10 0 0 50 10 10
2020 Operational 9 36 36 9 9 0 0 45 18 10
2019 Administration and Foreign Services 44 29 15 3 7 1 1 75 10 75
2019 Operational 8 23 38 23 8 0 0 31 31 15
2019 Other occupational category 42 21 10 0 18 8 0 69 20 15

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 19 45 14 7 7 6 1 69 16 65
2022 Administration and Foreign Services 28 35 11 10 9 7 0 68 20 70
2020 Executive 55 9 18 0 18 0 0 64 18 10
2020 Administration and Foreign Services 25 31 16 15 11 3 0 58 26 75
2020 Administrative Support 40 20 20 0 20 0 0 60 20 10
2020 Operational 27 36 18 18 0 0 0 64 18 10
2019 Administration and Foreign Services 40 33 7 14 6 0 0 74 19 70
2019 Operational 25 33 17 25 0 0 0 58 25 10
2019 Other occupational category 61 8 5 16 10 0 0 69 26 15

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 13 38 32 8 7 2 0 52 15 65
2022 Administration and Foreign Services 28 31 23 13 6 0 0 58 18 70
2020 Executive 36 27 18 9 9 0 0 64 18 10
2020 Administration and Foreign Services 16 28 29 15 12 0 0 44 27 75
2020 Administrative Support 40 20 20 0 20 0 0 60 20 10
2020 Operational 36 18 36 9 0 0 0 55 9 10
2019 Administration and Foreign Services 23 33 22 15 7 0 0 56 22 75
2019 Operational 23 38 31 8 0 0 0 62 8 15
2019 Other occupational category 61 13 8 0 10 8 0 80 11 15

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 5 20 36 10 16 11 2 29 29 65
2022 Administration and Foreign Services 22 22 17 9 13 14 3 53 27 70
2020 Executive 36 9 9 18 27 0 0 45 45 10
2020 Administration and Foreign Services 11 14 26 20 23 5 1 26 46 75
2020 Administrative Support 20 30 0 10 40 0 0 50 50 10
2020 Operational 9 27 36 18 9 0 0 36 27 10
2019 Administration and Foreign Services 10 19 25 25 14 4 4 31 42 75
2019 Operational 8 38 31 23 0 0 0 46 23 15
2019 Other occupational category 48 13 10 0 18 8 2 68 21 15

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 39 38 6 15 1 0 0 78 16 65
2022 Administration and Foreign Services 57 34 0 6 2 0 0 91 9 70
2020 Executive 55 36 0 9 0 0 0 91 9 10
2020 Administration and Foreign Services 41 47 3 7 3 0 0 88 9 75
2020 Administrative Support 30 60 10 0 0 0 0 90 0 10
2020 Operational 36 55 0 0 0 0 9 100 0 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 44 30 11 9 6 0 0 74 15 65
2022 Administration and Foreign Services 45 35 2 11 6 0 0 80 18 70
2020 Executive 45 36 18 0 0 0 0 82 0 10
2020 Administration and Foreign Services 30 41 12 12 3 0 3 72 15 75
2020 Administrative Support 30 50 20 0 0 0 0 80 0 10
2020 Operational 36 45 0 0 9 0 9 90 10 10
2019 Administration and Foreign Services 48 30 11 7 4 0 0 78 11 75
2019 Operational 54 23 15 8 0 0 0 77 8 15
2019 Other occupational category 55 42 0 0 2 0 0 98 2 15

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 40 32 14 13 1 0 0 72 15 65
2022 Administration and Foreign Services 42 33 5 16 3 0 0 75 19 70
2020 Executive 55 36 0 9 0 0 0 91 9 10
2020 Administration and Foreign Services 43 39 8 5 4 0 1 82 9 75
2020 Administrative Support 50 30 10 10 0 0 0 80 10 10
2020 Operational 45 36 9 9 0 0 0 82 9 10
2019 Administration and Foreign Services 42 35 14 7 1 0 0 77 8 70
2019 Operational 33 42 17 8 0 0 0 75 8 10
2019 Other occupational category 55 34 2 0 8 0 0 90 8 15

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 67 23 6 1 3 0 0 90 5 65

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 50 28 6 10 6 0 0 78 16 65

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 84 12 3 0 1 0 0 96 1 65
2022 Administration and Foreign Services 87 9 2 1 1 0 0 96 2 70
2019 Administration and Foreign Services 88 10 1 1 0 0 0 97 1 75
2019 Operational 69 23 0 0 8 0 0 92 8 15
2019 Other occupational category 92 0 0 8 0 0 0 92 8 15

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 34 43 12 6 5 1 0 77 11 65
2022 Administration and Foreign Services 60 20 14 4 0 2 0 81 4 70
2020 Executive 82 18 0 0 0 0 0 100 0 10
2020 Administration and Foreign Services 64 24 11 1 0 0 0 88 1 75
2020 Administrative Support 70 20 0 10 0 0 0 90 10 10
2020 Operational 55 27 9 9 0 0 0 82 9 10
2019 Administration and Foreign Services 64 22 8 5 0 0 0 86 5 75
2019 Operational 38 46 15 0 0 0 0 85 0 15
2019 Other occupational category 84 8 8 0 0 0 0 92 0 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 19 81 65
2022 Administration and Foreign Services 13 87 70
2020 Administration and Foreign Services 16 84 75
2019 Administration and Foreign Services 26 74 75

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and Foreign Services 50 50 10
2019 Administration and Foreign Services 26 74 20

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 49 51 10

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and Foreign Services 0 100 10

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 0 100 10
2020 Administration and Foreign Services 0 100 10
2019 Administration and Foreign Services 0 100 20

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and Foreign Services 0 100 10

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 0 100 10
2020 Administration and Foreign Services 0 100 10

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and Foreign Services 0 100 10

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 52 48 10
2022 Administration and Foreign Services 9 91 10
2019 Administration and Foreign Services 42 58 20

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and Foreign Services 19 81 10
2020 Administration and Foreign Services 42 58 10
2019 Administration and Foreign Services 47 53 20

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 53 47 10
2022 Administration and Foreign Services 67 33 10
2020 Administration and Foreign Services 42 58 10
2019 Administration and Foreign Services 53 47 20

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 49 51 10
2022 Administration and Foreign Services 36 64 10
2020 Administration and Foreign Services 50 50 10
2019 Administration and Foreign Services 47 53 20

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 50 50 10
2022 Administration and Foreign Services 50 50 10
2019 Administration and Foreign Services 42 58 20

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 44 56 10
2022 Administration and Foreign Services 46 54 10
2020 Administration and Foreign Services 42 58 10
2019 Administration and Foreign Services 42 58 20

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and Foreign Services 15 85 10

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 0 100 10
2022 Administration and Foreign Services 0 100 10
2020 Administration and Foreign Services 0 100 10
2019 Administration and Foreign Services 0 100 20

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 0 100 10
2022 Administration and Foreign Services 0 100 10
2019 Administration and Foreign Services 0 100 20

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and Foreign Services 16 84 10
2019 Administration and Foreign Services 0 100 20

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 47 53 10
2022 Administration and Foreign Services 61 39 10
2019 Administration and Foreign Services 32 68 20

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 53 47 10
2022 Administration and Foreign Services 9 91 10
2019 Administration and Foreign Services 47 53 20

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and Foreign Services 18 82 10

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 83 17 10
2020 Administration and Foreign Services 50 50 10
2019 Administration and Foreign Services 74 26 20

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 0 100 10
2020 Administration and Foreign Services 0 100 10
2019 Administration and Foreign Services 26 74 20

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 0 100 10

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and Foreign Services 0 100 10
2019 Administration and Foreign Services 0 100 20

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and Foreign Services 42 58 10

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 0 100 10

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 0 100 10

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 58 42 10

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 Executive 27 9 27 9 18 0 9 40 30 10
2020 Administration and Foreign Services 8 5 24 21 21 16 4 17 53 75
2020 Administrative Support 10 0 0 0 40 40 10 20 80 10
2020 Operational 9 27 18 9 0 18 18 57 14 10
2019 Administration and Foreign Services 8 11 30 12 12 21 5 26 33 75
2019 Operational 15 15 31 15 0 15 8 40 20 15
2019 Other occupational category 24 16 10 0 21 18 10 56 29 15

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 15 23 17 14 8 22 0 49 29 65
2022 Administration and Foreign Services 16 26 20 11 8 17 3 52 23 70
2020 Executive 45 9 27 9 9 0 0 55 18 10
2020 Administration and Foreign Services 12 15 32 15 19 8 0 29 36 75
2020 Administrative Support 20 40 0 0 40 0 0 60 40 10
2020 Operational 36 27 27 9 0 0 0 64 9 10
2019 Administration and Foreign Services 21 26 23 16 8 4 1 49 26 75
2019 Operational 17 33 33 8 0 8 0 55 9 10
2019 Other occupational category 37 34 0 0 13 8 8 85 15 15

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 11 89 65
2020 Executive 0 100 10
2020 Operational 0 100 10
2019 Administration and Foreign Services 8 92 70
2019 Other occupational category 0 100 15

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 8 11 21 4 3 45 8 40 16 65
2020 Executive 30 20 20 10 0 10 10 63 13 10
2020 Administration and Foreign Services 9 12 29 8 9 25 7 31 25 75
2020 Administrative Support 20 10 0 0 20 30 20 60 40 10
2020 Operational 9 27 27 0 0 18 18 57 0 10
2019 Administration and Foreign Services 7 11 34 5 5 32 5 28 17 75
2019 Operational 0 15 46 0 0 23 15 25 0 15
2019 Other occupational category 26 16 18 0 0 29 10 70 0 15

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 19 28 17 5 5 23 3 64 13 65
2022 Administration and Foreign Services 16 30 18 6 4 24 3 63 13 70
2020 Executive 36 27 36 0 0 0 0 64 0 10
2020 Administration and Foreign Services 17 23 29 8 4 17 1 49 15 75
2020 Administrative Support 30 30 0 0 20 20 0 75 25 10
2020 Operational 27 27 27 0 0 9 9 67 0 10
2019 Administration and Foreign Services 23 26 25 7 5 12 1 57 14 75
2019 Operational 15 38 38 0 0 8 0 58 0 15
2019 Other occupational category 61 13 2 0 0 16 8 97 0 15

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 20 80 65
2022 Administration and Foreign Services 10 90 70
2020 Executive 0 100 10
2020 Administration and Foreign Services 12 88 75
2020 Administrative Support 20 80 10
2020 Operational 9 91 10
2019 Administration and Foreign Services 12 88 75
2019 Operational 8 92 15
2019 Other occupational category 21 79 15

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 71 29 15

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 73 27 15

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 42 40 18 0 0 0 0 82 0 10

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 48 28 6 7 6 4 0 80 14 65
2022 Administration and Foreign Services 54 27 6 5 3 3 2 85 8 70
2020 Executive 45 27 9 0 9 0 9 80 10 10
2020 Administration and Foreign Services 51 32 5 0 3 4 4 91 3 75
2020 Administrative Support 60 20 0 0 10 0 10 89 11 10
2020 Operational 18 36 27 9 0 0 9 60 10 10
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 66 22 2 3 5 2 0 90 8 65
2022 Administration and Foreign Services 64 23 7 4 3 0 0 87 6 70
2020 Executive 73 18 0 0 9 0 0 91 9 10
2020 Administration and Foreign Services 49 29 4 11 5 0 1 80 16 75
2020 Administrative Support 50 0 30 0 10 10 0 56 11 10
2020 Operational 45 45 9 0 0 0 0 91 0 10

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 3 0 16 6 35 6 33 68 5 65
2022 Administration and Foreign Services 2 8 13 7 38 6 25 66 15 70

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 8 55 18 12 7 0 0 63 18 65
2022 Administration and Foreign Services 20 45 13 11 4 7 0 69 17 70
2020 Executive 36 45 0 9 9 0 0 82 18 10
2020 Administration and Foreign Services 21 44 16 15 3 1 0 66 18 75
2020 Administrative Support 50 20 10 20 0 0 0 70 20 10
2020 Operational 18 55 18 9 0 0 0 73 9 10
2019 Administration and Foreign Services 11 42 21 22 1 3 0 55 24 75
2019 Operational 15 38 38 0 0 8 0 58 0 15
2019 Other occupational category 26 54 9 11 0 0 0 80 11 15

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Administration and Foreign Services 6 23 40 22 9 65
2022 Administration and Foreign Services 9 24 40 14 12 70

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 55 31 8 1 3 1 0 88 4 65
2022 Administration and Foreign Services 57 24 11 3 3 1 2 83 6 70
2020 Executive 45 36 9 9 0 0 0 82 9 10
2020 Administration and Foreign Services 43 32 14 3 7 0 1 77 10 75
2020 Administrative Support 50 0 20 0 10 20 0 63 13 10
2020 Operational 9 73 9 9 0 0 0 82 9 10

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 61 22 5 4 5 3 0 86 9 65
2022 Administration and Foreign Services 50 27 8 9 4 0 2 78 13 70
2020 Executive 64 9 18 0 9 0 0 73 9 10
2020 Administration and Foreign Services 36 27 15 15 5 0 1 64 21 75
2020 Administrative Support 40 10 20 0 20 10 0 56 22 10
2020 Operational 9 55 9 9 0 0 18 78 11 10

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 14 32 15 27 12 0 0 46 39 65
2022 Administration and Foreign Services 16 36 16 24 6 1 0 53 31 70
2020 Executive 36 18 18 0 27 0 0 55 27 10
2020 Administration and Foreign Services 16 24 26 20 12 1 0 41 33 75
2020 Administrative Support 40 10 0 10 30 10 0 56 44 10
2020 Operational 9 55 27 9 0 0 0 64 9 10
2019 Administration and Foreign Services 7 32 26 16 19 0 0 38 36 75
2019 Operational 31 31 31 0 0 8 0 67 0 15
2019 Other occupational category 29 51 2 0 10 8 0 86 11 15

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 11 45 9 35 0 0 0 56 35 20
2022 Administration and Foreign Services 8 59 10 15 8 0 0 67 23 25
2020 Executive 45 36 9 9 0 0 0 82 9 10
2020 Administration and Foreign Services 23 50 9 14 5 0 0 73 18 20
2019 Administration and Foreign Services 18 45 18 9 5 5 0 67 14 20

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 52 19 11 6 2 3 7 58 42 65
2022 Administration and Foreign Services 42 33 10 7 6 0 2 70
2020 Executive 73 27 0 0 0 0 0 10
2020 Administration and Foreign Services 52 24 13 8 1 0 1 75
2020 Administrative Support 60 10 10 0 10 0 10 10
2020 Operational 36 55 9 0 0 0 0 10
2019 Administration and Foreign Services 44 28 13 7 8 0 0 70
2019 Operational 38 54 8 0 0 0 0 15
2019 Other occupational category 49 14 35 0 0 0 3 15

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 5 26 28 24 15 1 0 5 95 65
2022 Administration and Foreign Services 17 30 22 12 19 0 0 70
2020 Executive 9 18 9 36 27 0 0 10
2020 Administration and Foreign Services 16 35 26 12 11 0 0 75
2020 Administrative Support 40 10 30 20 0 0 0 10
2020 Operational 45 36 18 0 0 0 0 10
2019 Administration and Foreign Services 25 27 22 18 8 0 0 75
2019 Operational 23 54 15 8 0 0 0 15
2019 Other occupational category 29 37 14 20 0 0 0 15

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 7 29 38 17 9 1 0 7 93 65
2022 Administration and Foreign Services 28 29 25 2 15 0 1 70
2020 Executive 9 27 9 36 18 0 0 10
2020 Administration and Foreign Services 15 28 24 21 12 0 0 75
2020 Administrative Support 40 10 10 20 10 0 10 10
2020 Operational 55 36 9 0 0 0 0 10
2019 Administration and Foreign Services 32 23 22 16 5 0 1 75
2019 Operational 62 15 15 0 8 0 0 15
2019 Other occupational category 69 17 0 11 0 0 3 15

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 5 9 24 28 33 1 0 5 95 65
2022 Administration and Foreign Services 13 20 30 16 20 0 1 70
2020 Executive 9 27 27 18 18 0 0 10
2020 Administration and Foreign Services 15 23 28 20 13 0 1 75
2020 Administrative Support 40 10 30 20 0 0 0 10
2020 Operational 36 36 18 0 9 0 0 10
2019 Administration and Foreign Services 18 29 26 12 14 0 1 75
2019 Operational 15 69 15 0 0 0 0 15
2019 Other occupational category 37 11 40 9 3 0 0 15

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 38 19 21 5 7 3 8 42 58 65
2022 Administration and Foreign Services 57 19 12 4 8 0 0 70
2020 Executive 18 18 9 27 27 0 0 10
2020 Administration and Foreign Services 41 29 15 8 5 0 1 75
2020 Administrative Support 70 0 10 10 0 0 10 10
2020 Operational 64 18 18 0 0 0 0 10
2019 Administration and Foreign Services 38 32 14 8 8 0 0 70
2019 Operational 46 31 8 8 8 0 0 15
2019 Other occupational category 49 20 20 9 0 0 3 15

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 19 30 22 15 12 1 0 19 81 65
2022 Administration and Foreign Services 35 27 23 8 7 0 0 70
2020 Executive 27 9 18 27 18 0 0 10
2020 Administration and Foreign Services 29 27 23 11 9 0 1 75
2020 Administrative Support 20 30 30 10 0 0 10 10
2020 Operational 73 9 18 0 0 0 0 10
2019 Administration and Foreign Services 27 22 32 11 8 0 0 75
2019 Operational 46 15 23 8 8 0 0 15
2019 Other occupational category 20 66 14 0 0 0 0 15

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 28 32 21 10 6 1 2 29 71 65
2022 Administration and Foreign Services 32 31 19 9 9 0 0 70
2020 Executive 36 27 18 18 0 0 0 10
2020 Administration and Foreign Services 16 39 27 11 5 1 0 75
2020 Administrative Support 40 20 10 10 10 10 0 10
2020 Operational 45 45 9 0 0 0 0 10
2019 Administration and Foreign Services 32 32 25 7 4 0 0 70
2019 Operational 38 54 0 0 0 8 0 15
2019 Other occupational category 40 46 9 3 3 0 0 15

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 10 34 26 13 15 3 0 10 90 65
2022 Administration and Foreign Services 24 32 19 12 13 0 0 70
2020 Executive 18 27 18 18 18 0 0 10
2020 Administration and Foreign Services 12 38 19 23 8 0 0 75
2020 Administrative Support 30 20 20 0 10 10 10 10
2020 Operational 36 45 0 18 0 0 0 10
2019 Administration and Foreign Services 11 33 22 21 11 0 1 70
2019 Operational 31 46 15 0 8 0 0 15
2019 Other occupational category 55 23 20 0 3 0 0 15

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 22 27 26 11 12 1 0 22 78 65
2022 Administration and Foreign Services 28 32 19 14 6 0 0 70
2020 Executive 27 18 36 9 9 0 0 10
2020 Administration and Foreign Services 18 27 28 18 8 1 0 75
2020 Administrative Support 50 20 20 0 0 10 0 10
2020 Operational 36 45 9 0 9 0 0 10
2019 Administration and Foreign Services 15 39 17 15 13 0 1 70
2019 Operational 23 62 8 0 8 0 0 15
2019 Other occupational category 66 26 5 0 3 0 0 15

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 30 25 19 15 7 1 3 32 68 65
2022 Administration and Foreign Services 49 25 11 9 7 0 0 70
2020 Executive 73 18 0 0 9 0 0 10
2020 Administration and Foreign Services 35 32 19 1 10 3 0 70
2020 Administrative Support 50 10 20 0 10 10 0 10
2020 Operational 55 45 0 0 0 0 0 10
2019 Administration and Foreign Services 49 30 11 6 4 0 0 70
2019 Operational 62 31 8 0 0 0 0 15
2019 Other occupational category 72 14 9 5 0 0 0 15

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 50 20 18 4 5 1 2 51 49 65
2022 Administration and Foreign Services 51 22 19 5 3 0 0 70
2020 Executive 36 36 18 0 9 0 0 10
2020 Administration and Foreign Services 18 30 28 16 8 0 0 75
2020 Administrative Support 40 20 10 20 10 0 0 10
2020 Operational 27 36 27 0 9 0 0 10

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 37 28 21 6 7 1 0 37 63 65
2022 Administration and Foreign Services 56 27 10 2 6 0 0 70
2020 Executive 55 36 9 0 0 0 0 10
2020 Administration and Foreign Services 34 28 27 7 1 0 3 75
2020 Administrative Support 50 30 10 0 10 0 0 10
2020 Operational 45 45 0 0 0 0 9 10
2019 Administration and Foreign Services 54 32 8 4 1 0 0 70
2019 Operational 46 46 8 0 0 0 0 15
2019 Other occupational category 51 29 17 3 0 0 0 15

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 44 21 15 12 4 1 2 46 54 65
2022 Administration and Foreign Services 59 19 7 6 6 0 3 70
2020 Executive 55 9 27 0 0 9 0 10
2020 Administration and Foreign Services 51 27 19 3 1 0 0 75
2020 Administrative Support 60 20 0 10 0 0 10 10
2020 Operational 45 27 27 0 0 0 0 10
2019 Administration and Foreign Services 60 19 13 7 1 0 0 70
2019 Operational 46 46 8 0 0 0 0 15
2019 Other occupational category 71 17 11 0 0 0 0 15

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 52 33 11 1 0 1 2 53 47 65
2022 Administration and Foreign Services 63 32 3 1 1 0 0 70
2020 Executive 55 27 18 0 0 0 0 10
2020 Administration and Foreign Services 47 33 16 1 3 0 0 75
2020 Operational 73 18 9 0 0 0 0 10

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 71 12 7 2 1 3 3 75 25 65

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 64 10 13 2 3 1 6 69 31 65

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 70 11 8 3 3 1 4 74 26 65
2022 Administration and Foreign Services 80 8 2 3 5 0 2 70
2020 Executive 73 18 0 0 9 0 0 10
2020 Administration and Foreign Services 65 13 11 3 4 1 3 75
2020 Administrative Support 50 0 20 10 10 0 10 10
2020 Operational 55 36 0 0 9 0 0 10
2019 Administration and Foreign Services 56 19 8 6 10 0 1 70
2019 Operational 54 23 8 0 8 0 8 15
2019 Other occupational category 84 3 9 3 3 0 0 15

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 52 29 7 2 5 1 4 55 45 65
2022 Administration and Foreign Services 67 21 7 3 1 0 0 70
2020 Executive 73 18 9 0 0 0 0 10
2020 Administration and Foreign Services 59 25 12 3 0 1 0 75
2020 Administrative Support 50 10 10 10 10 0 10 10
2020 Operational 45 55 0 0 0 0 0 10
2019 Administration and Foreign Services 60 23 12 0 3 0 1 75
2019 Operational 15 62 15 8 0 0 0 15
2019 Other occupational category 57 34 9 0 0 0 0 15

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 53 17 17 4 5 1 3 55 45 65
2022 Administration and Foreign Services 62 19 11 3 4 0 1 70
2020 Executive 55 18 9 9 9 0 0 10
2020 Administration and Foreign Services 47 24 15 9 5 0 0 75
2020 Administrative Support 50 0 20 20 10 0 0 10
2020 Operational 45 36 9 0 9 0 0 10
2019 Administration and Foreign Services 49 15 18 4 12 0 1 75
2019 Operational 38 31 8 15 0 0 8 15
2019 Other occupational category 86 0 9 0 5 0 0 15

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 54 12 5 1 1 1 25 73 27 65
2022 Administration and Foreign Services 57 13 2 0 3 0 25 70
2020 Executive 73 0 27 0 0 0 0 10
2020 Administration and Foreign Services 52 9 5 1 1 0 31 75
2020 Administrative Support 40 10 0 0 0 0 50 10
2020 Operational 64 27 0 0 0 0 9 10
2019 Administration and Foreign Services 63 10 1 1 1 0 24 70
2019 Operational 54 31 0 0 0 0 15 15
2019 Other occupational category 63 17 0 0 0 0 20 15

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 49 24 9 0 4 1 12 57 43 65
2022 Administration and Foreign Services 64 19 11 2 1 0 3 70
2020 Executive 91 9 0 0 0 0 0 10
2020 Administration and Foreign Services 61 25 8 3 1 0 1 75
2020 Administrative Support 60 20 10 0 0 0 10 10
2020 Operational 73 27 0 0 0 0 0 10
2019 Administration and Foreign Services 71 21 5 1 0 0 1 75
2019 Operational 77 15 0 0 0 0 8 15
2019 Other occupational category 63 29 9 0 0 0 0 15

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 59 9 12 3 8 1 7 64 36 65
2022 Administration and Foreign Services 77 13 6 1 1 0 2 70
2020 Executive 100 0 0 0 0 0 0 10
2020 Administration and Foreign Services 76 11 9 1 0 1 1 75
2020 Administrative Support 60 10 20 0 0 0 10 10
2020 Operational 73 27 0 0 0 0 0 10
2019 Administration and Foreign Services 82 11 1 4 0 0 1 75
2019 Operational 85 0 8 0 0 0 8 15
2019 Other occupational category 54 17 9 0 11 0 9 15

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 42 28 21 3 1 3 1 44 56 65
2022 Administration and Foreign Services 46 26 19 3 5 0 0 70
2020 Executive 73 27 0 0 0 0 0 10
2020 Administration and Foreign Services 34 43 16 4 1 0 1 75
2020 Administrative Support 40 30 10 10 0 0 10 10
2020 Operational 64 36 0 0 0 0 0 10
2019 Administration and Foreign Services 55 26 11 5 0 0 3 75
2019 Operational 42 42 8 0 0 0 8 10
2019 Other occupational category 68 23 9 0 0 0 0 15

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 5 28 40 14 12 1 0 33 26 65
2022 Administration and Foreign Services 8 38 28 18 8 0 0 46 26 70
2020 Executive 0 9 64 18 9 0 0 9 27 10
2020 Administration and Foreign Services 12 29 37 15 7 0 0 41 21 75
2020 Administrative Support 40 10 30 20 0 0 0 50 20 10
2020 Operational 18 55 9 18 0 0 0 73 18 10
2019 Administration and Foreign Services 11 32 42 11 4 0 0 42 15 75
2019 Operational 38 38 8 15 0 0 0 77 15 15
2019 Other occupational category 40 37 17 3 3 0 0 77 5 15

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 15 19 40 22 5 0 0 27 34 65
2022 Administration and Foreign Services 7 20 39 20 13 0 0 34 28 70
2020 Executive 9 0 73 9 9 0 0 18 9 10
2020 Administration and Foreign Services 13 23 39 19 5 1 0 24 36 75
2020 Administrative Support 0 40 20 10 30 0 0 40 40 10
2020 Operational 0 18 18 45 18 0 0 64 18 10
2019 Administration and Foreign Services 11 17 38 25 10 0 0 35 28 70
2019 Operational 0 23 23 23 31 0 0 54 23 15
2019 Other occupational category 9 14 29 17 31 0 0 49 23 15
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and Foreign Services 7 73 65
2022 Administration and Foreign Services 15 68 70
2020 Executive 27 64 10
2020 Administration and Foreign Services 21 64 75
2020 Administrative Support 10 70 10
2020 Operational 18 73 10

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and Foreign Services 43 57 10
2020 Administration and Foreign Services 63 38 15

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and Foreign Services 32 15 10 5 6 8 23 47 53 65
2022 Administration and Foreign Services 59 14 3 4 4 4 13 70
2020 Executive 82 9 0 0 0 0 9 10
2020 Administration and Foreign Services 47 20 9 7 8 0 8 75
2020 Administrative Support 40 10 20 10 10 0 10 10
2020 Operational 73 0 0 0 0 9 18 10
2019 Administration and Foreign Services 45 22 12 12 5 1 1 75
2019 Operational 62 8 0 0 0 0 31 15
2019 Other occupational category 31 42 0 0 0 0 26 15

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Administration and Foreign Services 18 10 20 36 16 0 0 28 52 10
2020 Administration and Foreign Services 31 25 6 19 19 0 0 56 38 15

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Administration and Foreign Services 0 0 28 6 14 0 52 0 42 10
2020 Administration and Foreign Services 6 19 0 31 31 0 13 29 71 15
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