2024 Public Service Employee Survey Results by Theme for Public Safety Canada by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

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Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 20 24 13 19 0 0 44 31 10
2024 Intelligence analysts 37 40 12 6 3 0 3 79 9 25
2024 Communications or public affairs 28 52 8 2 9 0 0 80 11 75
2024 Security 40 26 15 10 9 0 0 66 19 40
2024 Administration and operations 35 34 16 10 6 0 0 68 16 200
2024 Human resources 43 37 7 11 1 0 0 80 13 85
2024 Financial management 46 21 17 9 7 0 0 66 16 40
2024 Procurement 23 30 36 0 11 0 0 53 11 10
2024 Information management 38 30 23 0 4 5 0 71 4 15
2024 Information technology 31 37 5 13 13 0 0 68 26 40
2024 Internal audit 27 49 6 6 12 0 0 76 18 15
2024 Evaluation 36 24 18 22 0 0 0 60 22 10
2024 Data sciences 31 33 6 19 10 0 0 65 29 15
2024 Policy 33 33 15 11 8 0 0 66 20 310
2024 Project management 21 48 11 6 12 1 0 70 19 100
2024 Other services to the public 25 38 24 9 4 0 0 62 13 20
2024 None of the above 31 41 9 13 5 0 2 73 18 65
2022 Client contact centre 11 61 28 0 0 0 0 72 0 10
2022 Communications or public affairs 31 42 9 16 1 0 0 73 18 65
2022 Access to information and privacy 38 18 17 9 18 0 0 55 27 10
2022 Security 39 32 11 11 5 2 0 72 16 50
2022 Administration and operations 39 38 11 7 5 0 0 77 12 140
2022 Human resources 61 26 8 1 3 0 0 87 5 75
2022 Financial management 44 28 10 14 5 0 0 71 18 45
2022 Information management 41 36 13 6 5 0 0 76 11 15
2022 Information technology 37 42 4 7 11 0 0 78 17 30
2022 Evaluation 51 38 0 0 11 0 0 89 11 10
2022 Data sciences 32 36 0 17 16 0 0 67 33 10
2022 Policy 35 42 8 11 5 0 0 77 15 265
2022 Project management 35 43 5 11 5 0 0 79 16 80
2022 Other services to the public 53 20 11 12 4 0 0 73 16 25
2022 None of the above 31 35 17 11 7 0 0 65 18 55
2020 Communications or public affairs 45 43 8 5 0 0 0 87 5 65
2020 Access to information and privacy 55 17 9 19 0 0 0 72 19 10
2020 Security 47 29 16 4 4 0 0 76 8 25
2020 Administration and operations 31 43 13 9 4 1 0 74 13 115
2020 Human resources 33 37 15 6 10 0 0 70 15 55
2020 Financial management 50 34 16 0 0 0 0 84 0 50
2020 Information management 50 23 21 5 0 0 0 73 5 15
2020 Information technology 51 30 11 0 8 0 0 81 8 25
2020 Evaluation 41 25 17 17 0 0 0 66 17 10
2020 Policy 38 41 9 8 4 0 0 78 12 225
2020 Project management 43 37 8 9 3 0 0 80 12 75
2020 Other services to the public 77 6 12 6 0 0 0 83 6 15
2020 None of the above 36 44 8 7 5 0 0 80 12 60
2019 Communications or public affairs 49 41 7 2 2 0 0 90 3 60
2019 Access to information and privacy 69 16 8 0 8 0 0 84 8 10
2019 Security 43 18 19 10 10 0 0 61 20 35
2019 Administration and operations 43 31 16 5 4 0 0 75 9 135
2019 Human resources 50 30 14 4 2 0 0 80 6 50
2019 Financial management 36 44 13 6 0 0 0 81 6 30
2019 Information management 55 32 0 7 6 0 0 87 13 15
2019 Information technology 59 30 6 0 6 0 0 88 6 15
2019 Data sciences 7 44 14 21 14 0 0 51 35 10
2019 Policy 43 34 10 10 3 0 0 77 13 205
2019 Project management 44 37 7 7 5 0 0 81 12 60
2019 Other services to the public 36 45 13 0 6 0 0 81 6 15
2019 None of the above 29 43 10 15 4 0 0 71 19 50

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 33 34 0 19 0 0 48 19 10
2024 Intelligence analysts 32 28 32 5 3 0 0 59 8 25
2024 Communications or public affairs 43 33 8 10 7 0 0 75 17 75
2024 Security 39 34 10 8 8 0 0 73 17 40
2024 Administration and operations 32 39 16 9 5 0 0 71 14 200
2024 Human resources 41 33 11 13 2 0 0 74 15 85
2024 Financial management 44 29 7 10 9 0 0 73 20 40
2024 Procurement 44 29 8 19 0 0 0 73 19 10
2024 Information management 36 59 0 0 4 0 0 96 4 15
2024 Information technology 23 36 17 16 9 0 0 58 25 40
2024 Internal audit 40 25 17 6 12 0 0 65 18 15
2024 Evaluation 54 30 0 16 0 0 0 84 16 10
2024 Data sciences 26 38 0 25 10 0 0 64 36 15
2024 Policy 31 36 11 12 9 0 0 67 21 310
2024 Project management 24 36 16 12 11 1 0 60 23 100
2024 Other services to the public 29 29 13 9 19 0 0 58 28 20
2024 None of the above 36 33 9 13 8 0 0 70 21 65
2022 Client contact centre 22 53 16 9 0 0 0 75 9 10
2022 Communications or public affairs 47 37 10 4 1 0 0 84 6 70
2022 Access to information and privacy 55 9 16 9 10 0 0 65 19 10
2022 Security 30 41 5 14 9 2 0 72 23 50
2022 Administration and operations 36 40 13 6 4 0 0 76 11 140
2022 Human resources 55 30 6 3 6 0 0 85 9 75
2022 Financial management 48 33 4 11 2 2 0 83 13 45
2022 Information management 48 29 7 6 11 0 0 77 17 15
2022 Information technology 33 37 7 10 13 0 0 70 23 30
2022 Evaluation 69 11 8 0 11 0 0 81 11 10
2022 Data sciences 39 11 24 0 26 0 0 50 26 10
2022 Policy 36 40 7 8 8 0 0 76 17 265
2022 Project management 32 47 10 7 5 0 0 78 12 80
2022 Other services to the public 53 8 14 16 8 0 0 62 24 25
2022 None of the above 37 36 10 12 5 0 0 73 17 55
2020 Communications or public affairs 51 38 6 5 0 0 0 89 5 65
2020 Access to information and privacy 64 9 19 9 0 0 0 72 9 10
2020 Security 35 45 4 7 8 0 0 81 16 25
2020 Administration and operations 34 34 14 13 5 1 0 68 18 115
2020 Human resources 30 38 15 3 14 0 0 68 17 55
2020 Financial management 39 39 18 0 4 0 0 78 4 50
2020 Information management 52 13 21 13 0 0 0 66 13 15
2020 Information technology 47 32 0 8 13 0 0 79 21 25
2020 Evaluation 59 33 8 0 0 0 0 92 0 10
2020 Policy 37 32 13 12 5 0 0 70 17 225
2020 Project management 38 37 9 13 2 0 0 75 16 75
2020 Other services to the public 52 35 6 0 6 0 0 88 6 15
2020 None of the above 29 45 11 11 4 0 0 74 15 60
2019 Communications or public affairs 58 28 9 3 2 0 0 86 5 55
2019 Access to information and privacy 54 31 8 0 8 0 0 84 8 10
2019 Security 38 18 21 11 12 0 0 56 23 35
2019 Administration and operations 35 38 14 7 6 0 0 73 13 140
2019 Human resources 50 31 8 2 8 0 0 81 10 50
2019 Financial management 55 29 13 0 3 0 0 84 3 30
2019 Information management 44 43 0 7 6 0 0 87 13 15
2019 Information technology 47 40 0 0 13 0 0 87 13 15
2019 Data sciences 7 35 7 37 14 0 0 42 51 10
2019 Policy 39 33 10 10 8 0 0 72 18 205
2019 Project management 35 37 15 5 7 0 0 73 12 60
2019 Other services to the public 37 45 7 5 6 0 0 82 11 15
2019 None of the above 21 38 13 19 10 0 0 59 29 50

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 22 44 0 9 0 0 47 9 10
2024 Intelligence analysts 42 47 11 0 0 0 0 89 0 25
2024 Communications or public affairs 50 41 5 0 4 0 0 91 4 75
2024 Security 47 30 14 9 0 0 0 77 9 40
2024 Administration and operations 47 29 16 3 4 0 0 76 8 200
2024 Human resources 59 26 10 5 0 0 0 85 5 85
2024 Financial management 50 36 7 0 7 0 0 86 7 40
2024 Procurement 34 48 8 0 9 0 0 82 9 10
2024 Information management 47 49 0 0 4 0 0 96 4 15
2024 Information technology 42 42 11 0 5 0 0 84 5 40
2024 Internal audit 35 47 12 6 0 0 0 82 6 15
2024 Evaluation 44 25 23 7 0 0 0 69 7 10
2024 Data sciences 39 26 19 6 10 0 0 65 16 15
2024 Policy 39 35 15 7 4 0 0 74 11 310
2024 Project management 41 39 13 3 4 0 0 80 7 100
2024 Other services to the public 52 38 5 0 4 0 0 91 4 20
2024 None of the above 42 39 6 11 1 0 2 82 12 65
2022 Client contact centre 51 42 8 0 0 0 0 92 0 10
2022 Communications or public affairs 50 37 7 4 1 0 0 87 6 65
2022 Access to information and privacy 45 36 0 9 10 0 0 81 19 10
2022 Security 42 42 6 9 0 2 0 85 9 50
2022 Administration and operations 55 29 10 3 3 0 0 84 6 145
2022 Human resources 69 25 5 0 1 0 0 94 1 75
2022 Financial management 56 24 9 7 2 2 0 82 9 45
2022 Information management 54 46 0 0 0 0 0 100 0 15
2022 Information technology 43 46 8 3 0 0 0 89 3 30
2022 Evaluation 88 0 0 0 12 0 0 88 12 10
2022 Data sciences 39 36 17 0 8 0 0 75 8 10
2022 Policy 48 35 10 4 3 0 0 83 7 265
2022 Project management 52 37 8 1 2 0 0 89 3 80
2022 Other services to the public 65 16 15 4 0 0 0 81 4 25
2022 None of the above 43 46 6 1 3 0 0 89 5 55
2020 Communications or public affairs 59 31 6 3 0 0 0 91 3 65
2020 Access to information and privacy 79 0 0 21 0 0 0 79 21 10
2020 Security 62 14 16 4 4 0 0 76 8 25
2020 Administration and operations 49 30 11 5 4 2 0 80 9 115
2020 Human resources 44 40 9 4 3 0 0 84 7 55
2020 Financial management 65 23 8 4 0 0 0 88 4 50
2020 Information management 52 29 19 0 0 0 0 81 0 15
2020 Information technology 70 22 0 4 4 0 0 91 9 25
2020 Evaluation 59 7 25 8 0 0 0 66 8 10
2020 Policy 48 37 8 4 2 0 0 85 6 225
2020 Project management 52 28 9 9 1 0 0 80 11 75
2020 Other services to the public 76 12 6 6 0 0 0 88 6 15
2020 None of the above 54 31 12 4 0 0 0 84 4 60
2019 Communications or public affairs 56 35 7 2 0 0 0 92 2 55
2019 Access to information and privacy 46 38 0 0 8 8 0 92 8 10
2019 Security 54 25 11 8 3 0 0 79 10 35
2019 Administration and operations 49 30 17 3 1 0 0 78 4 140
2019 Human resources 60 26 11 4 0 0 0 85 4 50
2019 Financial management 65 23 13 0 0 0 0 87 0 30
2019 Information management 75 19 6 0 0 0 0 94 0 15
2019 Information technology 70 30 0 0 0 0 0 100 0 15
2019 Data sciences 7 65 14 14 0 0 0 72 14 10
2019 Policy 51 34 9 3 3 0 0 85 6 205
2019 Project management 63 27 5 2 3 0 0 90 5 60
2019 Other services to the public 53 28 13 0 6 0 0 81 6 15
2019 None of the above 43 40 10 2 4 0 0 83 7 50

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 43 23 0 19 0 0 58 19 10
2024 Intelligence analysts 34 51 12 3 0 0 0 84 3 25
2024 Communications or public affairs 39 45 6 3 7 0 0 85 9 75
2024 Security 44 29 15 11 0 0 0 74 11 40
2024 Administration and operations 37 37 15 6 5 0 0 74 11 200
2024 Human resources 49 28 12 8 3 0 0 76 11 85
2024 Financial management 48 25 15 5 7 0 0 73 12 40
2024 Procurement 34 48 0 18 0 0 0 82 18 10
2024 Information management 48 43 5 0 4 0 0 91 4 15
2024 Information technology 31 37 16 8 8 0 0 68 16 40
2024 Internal audit 34 36 18 6 6 0 0 70 12 15
2024 Evaluation 37 32 23 7 0 0 0 69 7 10
2024 Data sciences 26 26 32 6 10 0 0 52 16 15
2024 Policy 33 34 16 12 5 0 0 67 17 310
2024 Project management 33 33 16 11 7 0 0 66 18 100
2024 Other services to the public 29 44 23 4 0 0 0 73 4 20
2024 None of the above 39 36 10 11 5 0 0 75 16 65
2022 Client contact centre 22 51 19 9 0 0 0 72 9 10
2022 Communications or public affairs 42 43 7 7 1 0 0 84 8 70
2022 Access to information and privacy 48 15 18 9 10 0 0 63 19 10
2022 Security 34 43 13 9 0 2 0 78 9 50
2022 Administration and operations 41 35 12 8 5 0 0 76 12 145
2022 Human resources 59 29 5 5 2 0 0 87 7 75
2022 Financial management 53 29 7 2 7 2 0 84 9 45
2022 Information management 59 11 25 6 0 0 0 69 6 15
2022 Information technology 44 32 7 7 11 0 0 75 18 30
2022 Evaluation 79 10 0 0 11 0 0 89 11 10
2022 Data sciences 31 28 8 25 8 0 0 58 34 10
2022 Policy 34 44 9 7 6 0 0 79 13 265
2022 Project management 35 40 18 7 0 0 0 75 7 80
2022 Other services to the public 46 35 15 4 0 0 0 81 4 25
2022 None of the above 39 39 10 7 5 0 0 78 12 55
2020 Communications or public affairs 54 37 5 5 0 0 0 91 5 65
2020 Access to information and privacy 64 17 0 9 9 0 0 81 19 10
2020 Security 47 33 4 16 0 0 0 80 16 25
2020 Administration and operations 35 41 11 6 5 1 0 78 11 115
2020 Human resources 41 35 9 11 3 0 0 76 15 55
2020 Financial management 55 29 16 0 0 0 0 84 0 50
2020 Information management 52 19 29 0 0 0 0 71 0 15
2020 Information technology 51 36 0 0 13 0 0 87 13 25
2020 Evaluation 42 33 25 0 0 0 0 75 0 10
2020 Policy 36 45 8 6 5 0 0 81 11 225
2020 Project management 50 36 1 12 1 0 0 85 13 75
2020 Other services to the public 77 11 12 0 0 0 0 88 0 15
2020 None of the above 45 35 13 2 5 0 0 80 7 60
2019 Communications or public affairs 64 26 7 2 2 0 0 90 3 60
2019 Access to information and privacy 69 16 0 8 8 0 0 84 16 10
2019 Security 38 34 8 15 5 0 0 72 20 35
2019 Administration and operations 40 39 13 4 4 0 0 79 8 140
2019 Human resources 55 25 16 4 0 0 0 80 4 50
2019 Financial management 49 32 10 10 0 0 0 81 10 30
2019 Information management 53 41 0 0 6 0 0 94 6 15
2019 Information technology 59 30 0 12 0 0 0 88 12 15
2019 Data sciences 0 58 7 21 14 0 0 58 35 10
2019 Policy 45 35 10 6 4 0 0 80 10 205
2019 Project management 41 39 7 8 5 0 0 80 14 60
2019 Other services to the public 58 31 0 5 6 0 0 89 11 15
2019 None of the above 35 28 20 4 13 0 0 63 17 50

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 0 61 32 0 0 0 7 32 10
2024 Intelligence analysts 38 23 29 7 3 0 0 61 10 25
2024 Communications or public affairs 27 46 10 6 11 0 0 73 17 75
2024 Security 41 30 6 13 10 0 0 71 23 40
2024 Administration and operations 32 29 19 9 10 1 0 61 19 200
2024 Human resources 38 35 15 9 3 0 0 73 12 85
2024 Financial management 41 33 15 5 7 0 0 73 12 40
2024 Procurement 25 48 27 0 0 0 0 73 0 10
2024 Information management 52 30 10 0 9 0 0 82 9 15
2024 Information technology 25 18 29 22 6 0 0 44 27 40
2024 Internal audit 48 18 28 6 0 0 0 66 6 15
2024 Evaluation 42 25 25 0 7 0 0 67 7 10
2024 Data sciences 21 44 12 11 12 0 0 65 23 15
2024 Policy 19 33 17 14 15 1 0 53 30 310
2024 Project management 23 28 17 17 11 3 0 53 29 100
2024 Other services to the public 25 20 32 10 13 0 0 45 23 20
2024 None of the above 30 18 19 22 10 1 0 49 32 65
2022 Client contact centre 23 29 48 0 0 0 0 52 0 10
2022 Communications or public affairs 44 34 16 4 1 0 0 78 6 70
2022 Access to information and privacy 45 18 27 10 0 0 0 63 10 10
2022 Security 30 36 19 9 6 0 0 66 15 50
2022 Administration and operations 37 34 9 13 5 2 0 72 18 145
2022 Human resources 59 27 8 3 4 0 0 86 6 75
2022 Financial management 47 23 24 2 2 2 0 71 4 45
2022 Information management 45 18 6 31 0 0 0 63 31 15
2022 Information technology 22 35 23 13 7 0 0 56 20 30
2022 Evaluation 60 22 6 0 11 0 0 83 11 10
2022 Data sciences 31 18 9 9 25 8 0 54 36 10
2022 Policy 29 29 17 15 9 1 0 58 25 265
2022 Project management 26 31 18 15 8 1 0 58 23 80
2022 Other services to the public 50 23 12 0 16 0 0 72 16 25
2022 None of the above 30 33 20 9 9 0 0 63 18 55
2020 Communications or public affairs 63 27 10 0 0 0 0 90 0 65
2020 Access to information and privacy 28 26 37 9 0 0 0 54 9 10
2020 Security 43 45 0 4 8 0 0 88 12 25
2020 Administration and operations 34 34 21 7 4 0 0 68 11 115
2020 Human resources 24 33 22 13 9 0 0 57 22 55
2020 Financial management 49 20 18 8 2 2 0 71 10 50
2020 Information management 37 21 34 8 0 0 0 59 8 15
2020 Information technology 34 44 13 0 8 0 0 79 8 25
2020 Evaluation 34 41 17 0 8 0 0 75 8 10
2020 Policy 30 33 19 12 6 0 0 63 18 225
2020 Project management 33 36 18 10 3 0 0 69 12 75
2020 Other services to the public 56 14 23 0 6 0 0 70 6 15
2020 None of the above 35 22 26 12 5 0 0 57 17 60
2019 Communications or public affairs 70 22 3 3 2 0 0 92 5 60
2019 Access to information and privacy 61 31 0 0 8 0 0 92 8 10
2019 Security 28 29 14 11 18 0 0 57 29 35
2019 Administration and operations 33 26 24 10 6 1 0 59 17 140
2019 Human resources 41 42 11 4 2 0 0 82 6 50
2019 Financial management 49 19 16 10 6 0 0 68 16 30
2019 Information management 31 32 25 0 12 0 0 63 12 15
2019 Information technology 47 24 6 24 0 0 0 70 24 15
2019 Data sciences 23 7 14 28 28 0 0 30 56 10
2019 Policy 25 29 20 14 11 1 0 55 25 205
2019 Project management 27 42 15 7 8 0 0 69 15 60
2019 Other services to the public 36 20 32 7 6 0 0 56 13 15
2019 None of the above 22 24 15 19 21 0 0 46 39 50

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 0 83 10 0 0 0 7 10 10
2024 Intelligence analysts 41 26 8 23 3 0 0 66 26 25
2024 Communications or public affairs 33 43 5 7 12 0 0 76 19 75
2024 Security 38 30 8 15 8 0 0 68 23 40
2024 Administration and operations 32 35 15 10 9 0 0 67 18 200
2024 Human resources 35 37 15 8 4 0 1 72 12 85
2024 Financial management 47 23 18 6 7 0 0 69 13 40
2024 Procurement 25 48 27 0 0 0 0 73 0 10
2024 Information management 52 35 5 0 9 0 0 87 9 15
2024 Information technology 25 18 31 21 5 0 0 43 26 40
2024 Internal audit 48 24 16 12 0 0 0 72 12 15
2024 Evaluation 28 48 17 0 7 0 0 76 7 10
2024 Data sciences 37 33 12 0 18 0 0 70 18 15
2024 Policy 19 37 15 14 13 0 0 57 28 310
2024 Project management 26 25 17 20 12 1 0 51 32 100
2024 Other services to the public 25 24 27 15 9 0 0 49 23 20
2024 None of the above 28 34 15 17 6 0 0 62 23 65
2022 Client contact centre 23 31 47 0 0 0 0 53 0 10
2022 Communications or public affairs 43 33 10 11 4 0 0 75 15 70
2022 Access to information and privacy 55 16 19 10 0 0 0 71 10 10
2022 Security 25 45 12 11 6 0 0 71 17 50
2022 Administration and operations 32 44 7 14 2 1 0 76 17 145
2022 Human resources 61 27 6 4 2 0 0 88 6 75
2022 Financial management 53 20 18 4 2 2 0 75 7 45
2022 Information management 52 18 18 12 0 0 0 70 12 15
2022 Information technology 29 24 26 14 7 0 0 53 21 30
2022 Evaluation 49 40 0 0 11 0 0 89 11 10
2022 Data sciences 31 18 17 9 25 0 0 50 34 10
2022 Policy 28 36 15 13 7 0 0 64 21 265
2022 Project management 29 27 22 11 10 0 0 57 21 80
2022 Other services to the public 50 24 11 0 16 0 0 73 16 25
2022 None of the above 29 31 27 5 7 0 0 60 12 55
2020 Communications or public affairs 63 31 5 2 0 0 0 94 2 60
2020 Access to information and privacy 28 35 28 0 9 0 0 63 9 10
2020 Security 26 59 8 0 8 0 0 84 8 25
2020 Administration and operations 33 37 20 4 4 0 0 71 9 115
2020 Human resources 26 39 15 11 9 0 0 65 20 55
2020 Financial management 55 23 16 2 2 0 2 79 4 50
2020 Information management 37 29 21 8 0 5 0 70 8 15
2020 Information technology 30 49 13 4 4 0 0 79 8 25
2020 Evaluation 34 49 8 8 0 0 0 83 8 10
2020 Policy 30 39 16 9 5 0 0 70 15 225
2020 Project management 33 39 17 8 3 1 0 72 11 75
2020 Other services to the public 56 14 18 6 6 0 0 70 12 15
2020 None of the above 36 32 14 11 7 0 0 68 18 60
2019 Communications or public affairs 74 20 3 2 2 0 0 94 3 60
2019 Access to information and privacy 61 31 0 0 8 0 0 92 8 10
2019 Security 35 20 13 16 15 0 0 56 31 35
2019 Administration and operations 32 30 20 11 6 0 0 63 17 135
2019 Human resources 41 43 10 4 2 0 0 84 6 50
2019 Financial management 45 35 6 6 6 0 0 81 13 30
2019 Information management 31 43 7 0 12 7 0 79 13 15
2019 Information technology 47 24 0 24 6 0 0 70 30 15
2019 Data sciences 23 7 14 28 28 0 0 30 56 10
2019 Policy 25 35 17 13 10 0 0 61 23 205
2019 Project management 22 40 19 14 5 0 0 63 19 60
2019 Other services to the public 33 31 30 0 6 0 0 64 6 15
2019 None of the above 22 28 17 19 14 0 0 50 33 50

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 23 40 21 9 0 0 30 30 10
2024 Intelligence analysts 26 24 18 3 11 17 0 61 17 25
2024 Communications or public affairs 41 28 10 8 9 4 0 72 18 75
2024 Security 38 25 10 8 17 2 0 64 25 40
2024 Administration and operations 34 18 18 15 11 3 0 54 27 200
2024 Human resources 39 25 17 9 9 2 0 65 18 85
2024 Financial management 46 27 15 5 7 0 0 73 12 40
2024 Procurement 16 29 34 11 11 0 0 45 21 10
2024 Information management 36 41 15 0 9 0 0 77 9 15
2024 Information technology 24 20 25 17 5 5 3 48 24 40
2024 Internal audit 26 35 5 12 6 16 0 73 21 15
2024 Evaluation 15 68 9 7 0 0 0 84 7 10
2024 Data sciences 32 26 12 6 24 0 0 58 30 15
2024 Policy 19 26 20 13 17 5 0 48 31 310
2024 Project management 23 26 15 13 18 5 1 52 32 100
2024 Other services to the public 29 26 19 13 13 0 0 54 27 20
2024 None of the above 29 24 17 15 12 4 0 55 28 65
2022 Client contact centre 11 44 17 9 0 19 0 68 11 10
2022 Communications or public affairs 45 23 12 13 6 1 0 69 19 70
2022 Access to information and privacy 55 8 18 0 19 0 0 63 19 10
2022 Security 25 36 18 7 12 2 0 62 20 50
2022 Administration and operations 32 30 15 9 11 3 0 65 20 140
2022 Human resources 59 18 14 5 5 0 0 77 10 75
2022 Financial management 45 18 15 17 2 2 0 65 20 45
2022 Information management 24 22 30 17 0 7 0 50 18 15
2022 Information technology 28 26 18 13 11 4 0 57 25 30
2022 Evaluation 28 24 26 0 11 11 0 59 12 10
2022 Data sciences 16 18 7 26 25 8 0 37 55 10
2022 Policy 24 25 20 12 11 8 0 52 25 265
2022 Project management 23 26 18 20 12 1 0 49 33 80
2022 Other services to the public 42 19 18 8 8 4 0 64 17 25
2022 None of the above 28 22 26 11 10 4 0 51 22 55
2020 Communications or public affairs 44 32 19 5 0 0 0 76 5 65
2020 Access to information and privacy 28 35 9 19 9 0 0 63 28 10
2020 Security 34 27 11 15 12 0 0 61 27 25
2020 Administration and operations 38 23 24 6 6 2 0 63 13 115
2020 Human resources 19 29 21 15 13 3 0 50 28 55
2020 Financial management 54 22 8 10 0 4 2 81 11 50
2020 Information management 32 24 39 5 0 0 0 55 5 15
2020 Information technology 34 36 21 0 4 4 0 73 4 25
2020 Evaluation 49 34 8 8 0 0 0 83 8 10
2020 Policy 24 29 24 11 9 3 0 54 21 225
2020 Project management 33 31 18 13 4 1 0 64 18 75
2020 Other services to the public 56 0 20 18 0 0 6 60 19 15
2020 None of the above 26 20 17 23 10 3 0 48 34 60
2019 Communications or public affairs 60 18 12 3 3 3 0 81 7 60
2019 Access to information and privacy 38 8 23 0 8 0 23 60 10 10
2019 Security 37 16 10 19 18 0 0 53 36 35
2019 Administration and operations 32 25 16 15 10 1 0 58 26 140
2019 Human resources 45 19 20 10 2 2 2 66 12 50
2019 Financial management 49 19 13 6 10 3 0 70 17 30
2019 Information management 25 38 13 13 6 5 0 66 20 15
2019 Information technology 44 20 12 6 6 12 0 73 13 15
2019 Data sciences 23 0 0 49 28 0 0 23 77 10
2019 Policy 23 28 18 14 14 2 0 52 29 205
2019 Project management 36 32 7 17 9 0 0 68 26 60
2019 Other services to the public 41 12 18 12 11 6 0 57 25 15
2019 None of the above 26 16 21 9 24 4 0 44 34 50
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Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 0 34 20 9 10 0 30 32 10
2024 Intelligence analysts 60 12 13 12 3 0 0 72 15 25
2024 Communications or public affairs 55 13 14 4 5 1 8 75 9 75
2024 Security 52 13 13 2 2 4 14 79 5 40
2024 Administration and operations 48 33 12 2 2 0 3 83 4 200
2024 Human resources 48 30 12 7 1 1 0 79 8 85
2024 Financial management 46 25 17 3 0 2 7 79 3 40
2024 Procurement 51 30 19 0 0 0 0 81 0 10
2024 Information management 49 15 5 0 9 10 12 82 11 15
2024 Information technology 45 28 21 3 0 0 3 76 3 40
2024 Internal audit 55 34 0 11 0 0 0 89 11 15
2024 Evaluation 38 53 9 0 0 0 0 91 0 10
2024 Data sciences 64 20 0 6 10 0 0 84 16 15
2024 Policy 55 25 9 3 4 0 3 83 8 310
2024 Project management 52 27 8 7 5 0 1 80 12 100
2024 Other services to the public 63 14 14 9 0 0 0 77 9 20
2024 None of the above 57 30 7 3 3 0 0 87 6 65
2022 Client contact centre 45 20 18 0 10 0 8 70 11 10
2022 Communications or public affairs 58 29 4 3 0 1 4 93 3 70
2022 Access to information and privacy 45 39 0 8 0 0 7 91 9 10
2022 Security 49 28 16 0 2 2 3 81 3 50
2022 Administration and operations 57 27 7 4 2 1 2 87 6 145
2022 Human resources 63 17 9 2 4 2 1 84 7 75
2022 Financial management 48 33 8 2 2 0 7 86 5 45
2022 Information management 36 46 7 5 0 0 7 87 5 15
2022 Information technology 54 29 4 6 0 4 3 89 7 30
2022 Evaluation 32 31 8 0 11 0 18 77 13 10
2022 Data sciences 32 33 11 9 8 0 8 70 18 10
2022 Policy 54 26 8 8 2 0 1 82 10 265
2022 Project management 58 23 11 5 2 1 0 82 7 80
2022 Other services to the public 65 14 8 0 12 0 0 80 12 25
2022 None of the above 42 30 9 5 5 0 9 79 11 55
2020 Communications or public affairs 77 16 3 3 0 0 0 93 3 65
2020 Access to information and privacy 54 18 0 9 9 0 9 79 21 10
2020 Security 59 22 7 0 4 0 8 88 5 25
2020 Administration and operations 57 28 9 3 2 1 0 86 5 115
2020 Human resources 50 21 19 6 2 0 1 72 8 55
2020 Financial management 49 28 16 2 2 0 2 79 4 50
2020 Information management 28 19 21 0 8 0 24 62 10 15
2020 Information technology 71 11 9 9 0 0 0 82 9 25
2020 Evaluation 84 7 8 0 0 0 0 92 0 10
2020 Policy 68 22 5 2 2 0 0 91 4 225
2020 Project management 52 33 8 3 0 1 3 89 3 75
2020 Other services to the public 55 24 8 0 6 0 6 85 7 15
2020 None of the above 48 28 17 3 2 0 2 78 5 60
2019 Communications or public affairs 69 12 8 4 0 0 8 87 4 60
2019 Access to information and privacy 69 16 7 0 8 0 0 85 8 10
2019 Security 51 21 18 3 8 0 0 72 10 35
2019 Administration and operations 53 22 14 5 3 2 1 77 8 140
2019 Human resources 59 18 7 2 2 0 13 88 5 50
2019 Financial management 54 32 10 0 3 0 0 86 3 30
2019 Information management 35 39 7 6 0 7 6 85 7 15
2019 Information technology 59 18 12 6 0 0 6 81 6 15
2019 Data sciences 49 44 0 0 7 0 0 93 7 10
2019 Policy 57 21 7 5 9 1 1 79 13 205
2019 Project management 56 26 9 3 5 0 2 82 9 60
2019 Other services to the public 53 36 5 0 6 0 0 89 6 15
2019 None of the above 61 18 4 4 8 0 4 83 13 50

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 45 10 10 0 10 0 79 11 10
2024 Intelligence analysts 69 10 9 5 3 0 3 82 9 25
2024 Communications or public affairs 58 19 10 9 4 0 0 77 13 75
2024 Security 51 31 8 0 4 0 6 87 5 40
2024 Administration and operations 50 34 8 3 5 1 0 85 8 200
2024 Human resources 50 30 7 7 6 0 0 80 13 85
2024 Financial management 39 33 5 13 5 0 5 76 19 40
2024 Procurement 45 11 36 8 0 0 0 56 8 10
2024 Information management 25 43 15 10 0 0 8 74 10 15
2024 Information technology 48 27 19 3 3 0 0 76 5 40
2024 Internal audit 66 22 6 0 6 0 0 88 6 15
2024 Evaluation 61 30 0 9 0 0 0 91 9 10
2024 Data sciences 33 38 7 11 11 0 0 71 22 15
2024 Policy 47 31 6 8 7 0 1 79 15 310
2024 Project management 47 29 6 12 6 0 0 76 18 95
2024 Other services to the public 54 19 4 19 4 0 0 72 24 20
2024 None of the above 52 34 5 3 6 0 0 86 10 65
2022 Client contact centre 52 20 28 0 0 0 0 72 0 10
2022 Communications or public affairs 60 26 6 6 1 0 0 86 7 70
2022 Access to information and privacy 56 17 18 9 0 0 0 73 9 10
2022 Security 32 36 14 7 8 1 2 70 15 50
2022 Administration and operations 49 31 4 10 5 0 1 81 15 145
2022 Human resources 64 27 4 1 2 0 1 92 4 75
2022 Financial management 57 26 8 2 2 0 4 86 5 45
2022 Information management 61 32 7 0 0 0 0 93 0 15
2022 Information technology 54 29 6 6 4 0 0 84 10 30
2022 Evaluation 45 35 0 0 11 0 9 88 12 10
2022 Data sciences 39 19 9 9 17 0 8 62 28 10
2022 Policy 48 33 8 7 4 0 0 80 11 265
2022 Project management 47 32 5 11 5 0 0 80 16 80
2022 Other services to the public 63 8 16 0 13 0 0 71 13 25
2022 None of the above 46 35 7 4 5 2 0 83 9 55
2020 Communications or public affairs 68 27 0 5 0 0 0 95 5 65
2020 Access to information and privacy 81 0 0 19 0 0 0 81 19 10
2020 Security 42 35 12 0 8 0 4 80 8 25
2020 Administration and operations 55 27 8 8 2 1 0 82 10 115
2020 Human resources 42 47 2 9 0 0 0 89 9 55
2020 Financial management 46 31 10 4 8 0 0 77 12 50
2020 Information management 45 34 8 5 8 0 0 79 13 15
2020 Information technology 57 18 14 2 9 0 0 75 11 25
2020 Evaluation 76 24 0 0 0 0 0 100 0 10
2020 Policy 50 30 8 7 4 0 0 81 11 225
2020 Project management 45 32 11 8 0 1 3 80 8 75
2020 Other services to the public 62 26 6 0 6 0 0 88 6 15
2020 None of the above 52 28 10 7 4 0 0 80 10 60
2019 Communications or public affairs 62 30 3 2 2 0 2 94 3 60
2019 Access to information and privacy 61 0 8 8 0 0 23 80 10 10
2019 Security 30 34 13 11 12 0 0 64 23 35
2019 Administration and operations 50 26 10 8 4 1 1 78 12 135
2019 Human resources 46 38 8 2 2 0 4 88 4 50
2019 Financial management 61 26 6 6 0 0 0 87 6 30
2019 Information management 56 26 6 6 6 0 0 82 12 15
2019 Information technology 53 24 0 12 6 0 6 81 19 15
2019 Data sciences 65 7 7 14 7 0 0 72 21 10
2019 Policy 46 25 8 8 12 0 1 72 20 205
2019 Project management 47 30 7 10 3 0 2 79 14 60
2019 Other services to the public 53 30 5 0 12 0 0 83 12 15
2019 None of the above 42 31 11 4 8 0 4 76 13 50

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 20 35 0 19 0 0 46 19 10
2024 Intelligence analysts 72 16 3 5 3 0 0 89 8 25
2024 Communications or public affairs 59 23 7 3 7 0 1 83 10 75
2024 Security 54 33 2 4 4 0 2 89 8 40
2024 Administration and operations 57 26 10 6 2 0 0 83 7 200
2024 Human resources 57 21 5 8 9 0 0 78 17 85
2024 Financial management 53 29 6 10 2 0 0 82 12 40
2024 Procurement 43 38 8 11 0 0 0 81 11 10
2024 Information management 62 24 10 0 4 0 0 86 4 15
2024 Information technology 56 20 11 13 0 0 0 76 13 40
2024 Internal audit 72 17 5 0 6 0 0 89 6 15
2024 Evaluation 44 23 32 0 0 0 0 68 0 10
2024 Data sciences 45 26 13 0 16 0 0 71 16 15
2024 Policy 55 23 6 6 10 0 0 78 16 310
2024 Project management 47 29 5 10 9 0 0 77 18 100
2024 Other services to the public 72 5 13 6 4 0 0 77 10 20
2024 None of the above 56 26 6 3 10 0 0 81 13 65
2022 Client contact centre 41 49 0 10 0 0 0 90 10 10
2022 Communications or public affairs 60 19 11 7 3 0 0 79 10 70
2022 Access to information and privacy 63 10 27 0 0 0 0 73 0 10
2022 Security 46 29 18 3 4 0 0 75 7 50
2022 Administration and operations 54 30 4 9 3 0 0 84 12 145
2022 Human resources 75 13 4 3 5 0 0 88 8 75
2022 Financial management 64 23 4 7 2 0 0 87 9 45
2022 Information management 54 28 12 5 0 0 0 83 5 15
2022 Information technology 62 28 3 0 7 0 0 90 7 30
2022 Evaluation 71 18 0 0 11 0 0 89 11 10
2022 Data sciences 34 23 9 0 26 0 8 62 28 10
2022 Policy 51 28 7 8 6 0 0 79 14 265
2022 Project management 53 24 8 6 9 0 0 76 15 80
2022 Other services to the public 65 11 4 9 12 0 0 75 21 25
2022 None of the above 56 23 11 3 7 0 0 79 10 55
2020 Communications or public affairs 73 23 2 3 0 0 0 95 3 65
2020 Access to information and privacy 63 28 9 0 0 0 0 91 0 10
2020 Security 60 21 8 8 3 0 0 81 12 25
2020 Administration and operations 57 27 5 7 3 2 0 85 10 115
2020 Human resources 57 24 11 4 2 2 0 83 6 55
2020 Financial management 56 30 10 2 2 0 0 86 4 50
2020 Information management 63 24 5 8 0 0 0 87 8 15
2020 Information technology 72 13 6 4 4 0 0 85 8 25
2020 Evaluation 75 8 8 8 0 0 0 83 8 10
2020 Policy 54 22 10 11 4 0 0 75 15 225
2020 Project management 59 28 8 4 1 0 0 87 5 75
2020 Other services to the public 67 14 12 0 6 0 0 82 6 15
2020 None of the above 48 36 4 11 2 0 0 84 12 60
2019 Communications or public affairs 64 27 5 2 3 0 0 91 5 60
2019 Access to information and privacy 77 16 0 8 0 0 0 92 8 10
2019 Security 43 26 8 8 15 0 0 69 23 35
2019 Administration and operations 62 20 10 5 3 0 0 82 8 140
2019 Human resources 64 22 8 4 2 0 0 86 6 50
2019 Financial management 59 32 3 3 3 0 0 90 6 30
2019 Information management 56 38 0 0 6 0 0 94 6 15
2019 Information technology 59 35 0 0 6 0 0 94 6 15
2019 Data sciences 55 15 8 15 8 0 0 70 23 10
2019 Policy 43 30 7 10 8 1 0 75 18 205
2019 Project management 56 27 3 8 3 0 2 84 12 60
2019 Other services to the public 47 29 12 0 12 0 0 76 12 15
2019 None of the above 45 36 6 0 13 0 0 81 13 50

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 39 20 0 0 21 0 75 0 10
2024 Intelligence analysts 42 17 14 2 3 21 0 75 6 25
2024 Communications or public affairs 35 33 4 7 11 11 0 76 19 75
2024 Security 29 36 11 6 10 8 0 71 18 40
2024 Administration and operations 29 30 15 10 10 6 0 64 21 200
2024 Human resources 30 28 16 10 4 12 0 66 16 85
2024 Financial management 39 10 21 9 15 5 0 52 26 40
2024 Procurement 57 19 24 0 0 0 0 76 0 10
2024 Information management 44 23 5 9 4 15 0 79 15 15
2024 Information technology 16 35 12 18 16 3 0 53 34 40
2024 Internal audit 48 0 22 12 0 19 0 59 14 15
2024 Evaluation 44 15 17 17 0 7 0 64 18 10
2024 Data sciences 29 37 0 17 18 0 0 65 35 15
2024 Policy 27 30 15 11 11 5 0 60 23 310
2024 Project management 26 36 11 11 12 2 1 64 24 100
2024 Other services to the public 19 26 27 14 9 4 0 47 25 20
2024 None of the above 24 37 14 12 8 5 0 64 21 65
2022 Client contact centre 11 23 20 18 0 28 0 47 25 10
2022 Communications or public affairs 57 23 14 2 3 3 0 82 4 70
2022 Access to information and privacy 38 39 16 0 0 7 0 83 0 10
2022 Security 49 25 11 8 8 0 0 74 15 50
2022 Administration and operations 37 33 14 6 5 5 1 74 11 145
2022 Human resources 46 31 10 3 5 6 0 82 8 75
2022 Financial management 39 36 5 7 2 8 2 84 11 45
2022 Information management 31 33 6 25 0 5 0 67 26 15
2022 Information technology 16 31 18 17 7 10 0 53 28 30
2022 Evaluation 40 32 0 0 11 8 9 87 13 10
2022 Data sciences 35 24 0 0 34 7 0 64 36 10
2022 Policy 33 33 14 5 6 8 0 73 12 265
2022 Project management 38 26 13 5 11 7 0 68 17 80
2022 Other services to the public 31 35 8 3 8 14 0 77 14 25
2022 None of the above 40 21 13 6 7 11 1 70 15 55
2020 Communications or public affairs 64 24 8 3 0 2 0 89 3 65
2020 Access to information and privacy 26 28 9 18 0 19 0 67 22 10
2020 Security 31 36 8 9 8 4 4 73 19 25
2020 Administration and operations 35 39 13 4 3 6 0 79 8 115
2020 Human resources 26 32 12 18 9 3 0 60 28 55
2020 Financial management 43 26 10 8 6 2 4 74 15 50
2020 Information management 39 40 21 0 0 0 0 79 0 15
2020 Information technology 44 20 21 6 4 4 0 67 11 25
2020 Evaluation 41 25 0 8 0 17 8 89 11 10
2020 Policy 45 29 9 7 4 6 0 79 12 225
2020 Project management 35 38 11 8 3 5 0 77 12 75
2020 Other services to the public 32 30 12 0 18 8 0 67 20 15
2020 None of the above 44 23 21 2 5 5 0 71 7 60
2019 Communications or public affairs 69 15 2 0 3 10 2 95 4 60
2019 Access to information and privacy 53 23 8 0 0 16 0 91 0 10
2019 Security 26 35 13 21 5 0 0 61 26 35
2019 Administration and operations 28 40 14 9 4 5 0 71 14 135
2019 Human resources 31 32 19 6 2 8 2 70 9 50
2019 Financial management 48 28 10 6 3 4 0 80 10 30
2019 Information management 31 57 12 0 0 0 0 88 0 15
2019 Information technology 45 36 6 12 0 0 0 82 12 15
2019 Data sciences 0 44 7 21 21 7 0 47 45 10
2019 Policy 36 28 11 13 8 4 0 66 22 205
2019 Project management 25 27 17 15 8 7 0 56 26 60
2019 Other services to the public 5 60 16 0 12 6 0 70 13 15
2019 None of the above 32 26 17 6 17 4 0 59 23 50

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 39 34 27 0 0 0 39 27 10
2024 Intelligence analysts 30 22 10 14 3 21 0 66 22 25
2024 Communications or public affairs 33 29 7 11 16 4 0 65 28 75
2024 Security 39 28 6 7 15 6 0 70 23 40
2024 Administration and operations 27 32 14 15 10 3 0 60 25 200
2024 Human resources 26 31 21 12 5 4 0 60 18 85
2024 Financial management 38 19 19 7 15 0 3 58 22 40
2024 Procurement 35 20 35 0 0 11 0 61 0 10
2024 Information management 39 28 5 5 9 15 0 79 15 15
2024 Information technology 22 24 13 17 24 0 0 46 41 40
2024 Internal audit 48 0 33 6 0 13 0 55 7 15
2024 Evaluation 44 25 16 7 0 7 0 75 8 10
2024 Data sciences 28 30 18 6 18 0 0 58 23 15
2024 Policy 20 26 18 18 16 1 0 47 35 310
2024 Project management 17 31 11 25 15 0 1 48 41 100
2024 Other services to the public 15 34 23 9 19 0 0 49 28 20
2024 None of the above 21 33 16 14 13 2 0 55 28 65
2022 Client contact centre 11 29 31 18 0 10 0 45 20 10
2022 Communications or public affairs 51 29 11 5 3 0 0 81 8 70
2022 Access to information and privacy 27 38 8 27 0 0 0 65 27 10
2022 Security 35 30 14 10 11 0 0 65 21 50
2022 Administration and operations 31 38 12 10 7 0 1 70 18 145
2022 Human resources 42 31 16 3 5 4 0 75 8 75
2022 Financial management 34 28 16 13 2 4 2 66 17 45
2022 Information management 34 33 0 26 0 7 0 73 27 15
2022 Information technology 13 39 21 17 7 3 0 53 25 30
2022 Evaluation 44 22 8 6 11 0 9 72 19 10
2022 Data sciences 43 24 0 9 25 0 0 66 34 10
2022 Policy 25 35 13 15 9 3 0 62 25 265
2022 Project management 31 27 14 14 14 0 0 58 28 80
2022 Other services to the public 24 28 13 17 12 6 0 56 31 25
2022 None of the above 27 27 26 6 10 2 1 56 17 55
2020 Communications or public affairs 67 24 5 5 0 0 0 90 5 65
2020 Access to information and privacy 17 27 19 19 0 19 0 54 23 10
2020 Security 27 45 8 13 4 0 4 74 18 25
2020 Administration and operations 32 37 22 6 3 0 0 69 9 115
2020 Human resources 24 33 12 22 9 0 0 57 31 55
2020 Financial management 43 22 18 9 4 2 2 68 13 50
2020 Information management 37 37 26 0 0 0 0 74 0 15
2020 Information technology 34 30 21 11 0 4 0 67 11 25
2020 Evaluation 33 42 0 8 0 8 8 90 10 10
2020 Policy 36 35 10 12 6 1 0 72 18 225
2020 Project management 38 38 11 11 2 0 0 76 13 75
2020 Other services to the public 32 38 12 0 18 0 0 69 18 15
2020 None of the above 40 24 17 10 7 2 0 65 18 60
2019 Communications or public affairs 66 22 4 3 3 2 0 90 7 55
2019 Access to information and privacy 38 54 0 0 0 8 0 100 0 10
2019 Security 27 28 11 26 8 0 0 55 34 35
2019 Administration and operations 28 31 22 12 5 1 0 61 17 135
2019 Human resources 27 47 15 8 2 0 0 75 10 50
2019 Financial management 49 35 6 3 6 0 0 84 10 30
2019 Information management 24 57 6 7 6 0 0 81 13 15
2019 Information technology 45 30 6 6 12 0 0 76 18 15
2019 Data sciences 30 7 21 7 35 0 0 37 42 10
2019 Policy 29 35 13 11 12 1 0 64 23 205
2019 Project management 19 32 15 27 5 2 0 52 33 60
2019 Other services to the public 5 42 29 12 12 0 0 47 24 15
2019 None of the above 22 23 21 12 19 4 0 46 32 50

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 17 24 37 0 22 0 22 47 10
2024 Intelligence analysts 25 13 11 27 3 21 0 48 38 25
2024 Communications or public affairs 19 28 13 14 16 10 0 53 33 75
2024 Security 30 24 13 8 19 6 0 58 29 40
2024 Administration and operations 18 30 18 19 11 4 0 50 31 200
2024 Human resources 23 26 22 13 8 9 0 53 24 85
2024 Financial management 28 26 14 12 15 2 3 57 28 40
2024 Procurement 35 28 16 11 0 11 0 70 12 10
2024 Information management 33 34 5 4 9 15 0 79 15 15
2024 Information technology 10 26 18 22 21 3 0 38 44 40
2024 Internal audit 48 11 5 17 0 19 0 73 21 15
2024 Evaluation 44 7 24 7 0 17 0 62 9 10
2024 Data sciences 22 27 17 12 18 5 0 51 31 15
2024 Policy 14 24 14 22 22 4 1 39 46 310
2024 Project management 12 20 18 25 22 2 1 34 48 100
2024 Other services to the public 14 20 33 14 19 0 0 34 33 20
2024 None of the above 20 24 21 16 13 6 0 47 30 65
2022 Client contact centre 11 20 39 0 10 19 0 39 13 10
2022 Communications or public affairs 44 23 13 15 4 1 0 67 20 70
2022 Access to information and privacy 28 37 17 10 8 0 0 65 18 10
2022 Security 32 27 16 6 15 3 0 61 22 50
2022 Administration and operations 22 32 16 17 8 5 1 56 26 140
2022 Human resources 30 40 14 7 2 6 0 75 10 75
2022 Financial management 26 37 14 9 8 4 2 67 18 45
2022 Information management 34 21 6 25 6 7 0 60 33 15
2022 Information technology 8 33 24 18 11 7 0 44 30 30
2022 Evaluation 37 8 17 0 20 8 10 55 24 10
2022 Data sciences 42 25 0 17 16 0 0 67 33 10
2022 Policy 18 27 17 20 14 3 0 47 35 265
2022 Project management 16 29 17 20 18 0 0 45 38 80
2022 Other services to the public 14 34 11 16 21 3 0 50 39 25
2022 None of the above 30 19 21 15 10 5 0 51 27 55
2020 Communications or public affairs 41 39 13 3 0 3 0 83 3 65
2020 Access to information and privacy 17 9 28 28 0 19 0 31 34 10
2020 Security 23 26 22 13 8 4 4 53 23 25
2020 Administration and operations 22 41 18 11 5 2 0 64 17 115
2020 Human resources 19 39 12 21 7 2 0 59 28 55
2020 Financial management 37 22 16 17 4 0 4 62 21 50
2020 Information management 32 21 29 8 0 11 0 59 9 15
2020 Information technology 26 25 32 8 0 8 0 56 9 25
2020 Evaluation 17 33 17 17 0 8 8 59 20 10
2020 Policy 25 32 10 22 9 2 0 59 31 225
2020 Project management 27 39 10 19 3 3 0 68 22 75
2020 Other services to the public 20 38 18 12 6 6 0 62 20 15
2020 None of the above 25 27 19 13 10 4 2 55 25 60
2019 Communications or public affairs 58 26 7 2 2 6 0 89 3 60
2019 Access to information and privacy 7 54 23 0 8 8 0 66 8 10
2019 Security 9 50 11 15 16 0 0 58 31 35
2019 Administration and operations 19 31 22 15 9 4 0 53 25 135
2019 Human resources 12 54 22 6 4 2 0 68 10 50
2019 Financial management 36 39 6 13 6 0 0 74 19 30
2019 Information management 13 49 25 0 6 7 0 67 6 15
2019 Information technology 24 45 12 6 12 0 0 70 18 15
2019 Data sciences 23 14 14 14 35 0 0 37 49 10
2019 Policy 18 32 15 17 14 4 0 52 32 205
2019 Project management 17 27 19 25 7 5 0 46 34 60
2019 Other services to the public 10 43 18 12 17 0 0 53 29 15
2019 None of the above 12 25 25 21 15 2 0 38 36 45

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 30 37 10 10 13 0 35 23 10
2024 Intelligence analysts 14 25 10 12 19 20 0 50 38 25
2024 Communications or public affairs 16 28 7 25 17 6 0 47 45 75
2024 Security 17 35 11 21 10 6 0 55 34 40
2024 Administration and operations 20 30 15 21 11 3 1 52 33 200
2024 Human resources 21 34 17 17 8 3 0 56 26 85
2024 Financial management 30 31 12 10 15 0 3 62 25 40
2024 Procurement 27 49 8 16 0 0 0 76 16 10
2024 Information management 23 39 5 10 9 15 0 72 21 15
2024 Information technology 9 35 10 25 20 0 0 44 46 40
2024 Internal audit 37 27 5 12 6 13 0 74 20 15
2024 Evaluation 35 24 9 25 0 7 0 64 27 10
2024 Data sciences 10 30 11 13 35 0 0 40 48 15
2024 Policy 13 21 14 25 24 2 0 35 51 310
2024 Project management 12 25 12 31 19 0 1 37 51 100
2024 Other services to the public 24 19 19 14 19 5 0 45 35 20
2024 None of the above 15 24 23 20 17 1 0 40 37 65
2022 Client contact centre 19 29 20 22 0 10 0 53 24 10
2022 Communications or public affairs 44 27 9 13 6 0 0 71 19 70
2022 Access to information and privacy 28 37 17 10 8 0 0 65 18 10
2022 Security 23 31 26 7 13 0 0 54 20 50
2022 Administration and operations 21 31 15 19 11 2 1 53 32 145
2022 Human resources 34 31 12 14 6 2 0 67 20 75
2022 Financial management 25 40 14 11 9 0 2 66 20 45
2022 Information management 17 40 5 25 6 7 0 61 33 15
2022 Information technology 9 35 19 24 10 3 0 46 35 30
2022 Evaluation 44 8 8 20 11 0 9 56 35 10
2022 Data sciences 34 25 0 16 26 0 0 58 42 10
2022 Policy 15 25 13 28 17 2 0 41 46 265
2022 Project management 18 28 19 14 21 0 0 46 36 80
2022 Other services to the public 17 33 22 17 12 0 0 50 29 25
2022 None of the above 24 31 13 24 8 0 0 55 32 55
2020 Communications or public affairs 54 31 8 3 2 2 0 87 5 65
2020 Access to information and privacy 19 26 9 36 0 9 0 50 40 10
2020 Security 19 34 22 13 12 0 0 53 25 25
2020 Administration and operations 26 40 16 15 3 0 0 66 18 115
2020 Human resources 15 49 13 11 11 2 0 65 22 55
2020 Financial management 35 24 12 14 12 0 2 61 27 50
2020 Information management 24 34 29 8 0 5 0 61 8 15
2020 Information technology 22 38 15 21 0 4 0 62 22 25
2020 Evaluation 24 42 8 17 0 8 0 72 18 10
2020 Policy 24 34 9 20 12 1 0 58 33 225
2020 Project management 23 34 15 23 5 0 0 57 28 75
2020 Other services to the public 32 30 0 14 18 6 0 65 35 15
2020 None of the above 27 27 24 12 10 0 0 54 22 60
2019 Communications or public affairs 57 29 6 4 2 2 0 88 6 60
2019 Access to information and privacy 53 39 8 0 0 0 0 92 0 10
2019 Security 9 30 24 21 15 0 0 39 36 35
2019 Administration and operations 19 30 22 19 8 1 0 50 28 135
2019 Human resources 18 43 13 14 10 2 0 62 24 50
2019 Financial management 36 26 12 23 3 0 0 62 26 30
2019 Information management 13 53 6 14 13 0 0 67 28 15
2019 Information technology 18 18 33 18 12 0 0 36 30 15
2019 Data sciences 0 44 0 14 42 0 0 44 56 10
2019 Policy 14 31 15 23 16 0 0 45 39 205
2019 Project management 15 32 15 27 7 3 0 49 35 60
2019 Other services to the public 10 30 18 30 12 0 0 40 42 15
2019 None of the above 17 27 19 16 21 0 0 44 37 50
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 28 34 0 19 0 0 48 19 10
2024 Intelligence analysts 33 23 29 12 3 0 0 55 15 25
2024 Communications or public affairs 42 38 5 11 4 0 0 80 14 75
2024 Security 24 53 9 4 10 0 0 76 14 40
2024 Administration and operations 32 36 17 9 6 0 0 68 15 200
2024 Human resources 43 30 11 13 3 0 0 73 16 85
2024 Financial management 41 21 16 13 9 0 0 61 23 40
2024 Procurement 56 28 16 0 0 0 0 84 0 10
2024 Information management 40 56 0 0 4 0 0 96 4 15
2024 Information technology 31 36 4 15 14 0 0 67 29 40
2024 Internal audit 48 17 11 12 12 0 0 65 24 15
2024 Evaluation 37 32 14 7 9 0 0 69 16 10
2024 Data sciences 25 32 0 19 24 0 0 57 43 15
2024 Policy 32 35 13 11 9 0 0 67 21 310
2024 Project management 31 37 8 14 11 0 0 68 25 100
2024 Other services to the public 39 14 19 24 5 0 0 53 28 20
2024 None of the above 30 36 14 11 9 0 0 66 19 65
2022 Client contact centre 45 29 8 18 0 0 0 74 18 10
2022 Communications or public affairs 49 26 12 11 3 0 0 74 14 70
2022 Access to information and privacy 63 9 18 9 0 0 0 73 9 10
2022 Security 32 31 18 7 9 2 2 65 16 50
2022 Administration and operations 43 33 9 6 8 1 0 77 14 145
2022 Human resources 52 25 6 9 8 0 0 77 17 75
2022 Financial management 50 26 6 13 5 0 0 76 17 45
2022 Information management 35 42 6 13 5 0 0 77 18 15
2022 Information technology 17 54 8 3 17 0 0 72 20 30
2022 Evaluation 48 32 9 0 11 0 0 80 11 10
2022 Data sciences 31 35 0 17 17 0 0 66 34 10
2022 Policy 38 35 10 12 6 0 0 72 18 265
2022 Project management 33 36 12 11 7 0 0 69 19 80
2022 Other services to the public 43 24 7 13 12 0 0 68 25 25
2022 None of the above 41 30 10 9 10 0 0 71 19 55
2020 Communications or public affairs 45 42 8 5 0 0 0 87 5 65
2020 Access to information and privacy 39 50 0 10 0 0 0 90 10 10
2020 Security 39 42 0 8 11 0 0 81 19 25
2020 Administration and operations 33 33 18 9 6 1 0 67 15 115
2020 Human resources 34 37 12 9 9 0 0 71 17 55
2020 Financial management 45 33 10 10 2 0 0 78 12 50
2020 Information management 52 32 8 8 0 0 0 85 8 15
2020 Information technology 47 30 4 11 4 0 4 80 15 25
2020 Evaluation 66 34 0 0 0 0 0 100 0 10
2020 Policy 37 39 8 10 5 0 0 76 16 225
2020 Project management 37 36 17 9 1 0 0 73 11 75
2020 Other services to the public 38 56 0 0 6 0 0 94 6 15
2020 None of the above 26 35 22 12 5 0 0 61 16 60
2019 Communications or public affairs 45 43 8 3 2 0 0 87 5 55
2019 Access to information and privacy 77 7 0 8 8 0 0 84 16 10
2019 Security 31 26 18 16 10 0 0 57 26 35
2019 Administration and operations 31 32 19 13 4 1 1 64 17 140
2019 Human resources 43 31 10 10 6 0 0 74 16 50
2019 Financial management 46 31 19 0 3 0 0 77 3 30
2019 Information management 50 33 11 6 0 0 0 83 6 15
2019 Information technology 47 35 12 0 6 0 0 82 6 15
2019 Data sciences 37 21 28 0 14 0 0 58 14 10
2019 Policy 42 35 4 9 10 0 0 77 19 205
2019 Project management 35 31 22 7 5 0 0 66 12 60
2019 Other services to the public 31 40 18 5 6 0 0 71 11 15
2019 None of the above 31 32 10 16 10 0 0 63 27 50

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 30 25 0 19 0 0 56 19 10
2024 Intelligence analysts 32 54 3 8 3 0 0 86 11 25
2024 Communications or public affairs 44 36 7 7 7 0 0 80 14 75
2024 Security 34 40 15 9 2 0 0 74 11 40
2024 Administration and operations 32 43 8 12 5 0 0 76 16 200
2024 Human resources 36 47 8 5 4 0 0 83 9 85
2024 Financial management 35 45 5 13 2 0 0 80 15 40
2024 Procurement 26 54 20 0 0 0 0 80 0 10
2024 Information management 23 41 27 5 4 0 0 64 10 15
2024 Information technology 28 43 11 10 8 0 0 71 18 40
2024 Internal audit 39 49 6 6 0 0 0 88 6 15
2024 Evaluation 60 31 9 0 0 0 0 91 0 10
2024 Data sciences 21 36 14 19 10 0 0 57 29 15
2024 Policy 24 46 7 16 7 0 0 69 24 310
2024 Project management 22 49 5 11 12 0 0 72 24 100
2024 Other services to the public 10 58 18 14 0 0 0 67 14 20
2024 None of the above 32 39 9 13 6 0 0 72 20 65
2022 Client contact centre 27 64 9 0 0 0 0 91 0 10
2022 Communications or public affairs 41 43 4 8 3 0 0 84 11 70
2022 Access to information and privacy 46 37 17 0 0 0 0 83 0 10
2022 Security 22 47 15 13 2 2 0 70 16 50
2022 Administration and operations 36 34 10 15 6 0 0 69 21 145
2022 Human resources 50 35 7 4 2 0 2 86 7 75
2022 Financial management 42 37 7 9 2 2 0 82 11 45
2022 Information management 18 34 25 6 11 7 0 56 18 15
2022 Information technology 24 48 13 10 4 0 0 73 14 30
2022 Evaluation 39 50 0 0 11 0 0 89 11 10
2022 Data sciences 31 52 0 9 8 0 0 83 17 10
2022 Policy 27 44 7 13 8 0 0 71 22 265
2022 Project management 24 47 10 13 7 0 0 70 19 80
2022 Other services to the public 31 42 11 8 8 0 0 73 16 25
2022 None of the above 31 30 16 14 8 0 0 62 23 55
2020 Communications or public affairs 47 39 9 5 0 0 0 86 5 65
2020 Access to information and privacy 64 19 0 18 0 0 0 82 18 10
2020 Security 44 30 11 3 12 0 0 74 15 25
2020 Administration and operations 34 40 13 8 5 0 0 74 13 115
2020 Human resources 23 46 10 14 7 0 0 69 21 55
2020 Financial management 40 33 19 4 4 0 0 73 8 50
2020 Information management 24 55 16 5 0 0 0 79 5 15
2020 Information technology 60 21 4 6 8 0 0 81 15 25
2020 Evaluation 49 51 0 0 0 0 0 100 0 10
2020 Policy 27 42 11 14 5 0 0 69 19 225
2020 Project management 42 34 12 9 2 0 0 76 12 75
2020 Other services to the public 44 44 6 6 0 0 0 88 6 15
2020 None of the above 30 40 11 14 5 0 0 70 19 60
2019 Communications or public affairs 48 39 2 8 3 0 0 87 11 55
2019 Access to information and privacy 77 16 0 8 0 0 0 92 8 10
2019 Security 29 29 11 18 13 0 0 58 31 35
2019 Administration and operations 33 37 16 12 3 0 0 69 15 135
2019 Human resources 37 42 8 7 6 0 0 80 13 50
2019 Financial management 52 25 6 13 3 0 0 77 16 30
2019 Information management 59 27 0 8 6 0 0 86 14 15
2019 Information technology 32 50 0 6 12 0 0 82 18 15
2019 Data sciences 0 28 44 21 7 0 0 28 28 10
2019 Policy 28 40 9 14 9 0 0 67 23 205
2019 Project management 27 38 7 17 10 0 0 65 28 60
2019 Other services to the public 12 58 13 11 6 0 0 70 17 15
2019 None of the above 21 39 15 14 10 0 0 61 25 50

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 43 10 19 9 0 0 61 28 10
2024 Intelligence analysts 45 37 0 7 6 5 0 86 14 25
2024 Communications or public affairs 47 26 14 4 10 0 0 73 13 75
2024 Security 53 28 10 4 4 0 0 82 8 40
2024 Administration and operations 45 37 9 6 3 0 0 82 9 200
2024 Human resources 45 29 14 2 10 0 0 74 12 85
2024 Financial management 46 29 5 16 2 0 3 76 19 40
2024 Procurement 51 33 16 0 0 0 0 84 0 10
2024 Information management 56 25 15 4 0 0 0 80 4 15
2024 Information technology 48 30 11 6 5 0 0 79 10 40
2024 Internal audit 60 29 5 0 6 0 0 89 6 15
2024 Evaluation 54 29 8 9 0 0 0 83 9 10
2024 Data sciences 34 31 0 17 18 0 0 65 35 15
2024 Policy 45 32 6 8 7 0 0 78 15 310
2024 Project management 51 24 8 11 6 0 0 75 17 100
2024 Other services to the public 53 29 9 9 0 0 0 82 9 20
2024 None of the above 49 33 5 8 5 0 0 83 13 65
2022 Client contact centre 52 8 20 19 0 0 0 61 19 10
2022 Communications or public affairs 51 30 10 6 3 0 0 81 9 70
2022 Access to information and privacy 63 9 8 19 0 0 0 73 19 10
2022 Security 40 26 18 10 2 2 2 69 13 50
2022 Administration and operations 43 35 12 5 5 0 1 79 10 145
2022 Human resources 63 23 6 2 5 0 0 86 8 75
2022 Financial management 58 23 16 0 2 0 0 81 2 45
2022 Information management 48 40 7 0 5 0 0 88 5 15
2022 Information technology 38 32 17 6 7 0 0 70 14 30
2022 Evaluation 55 34 0 0 11 0 0 89 11 10
2022 Data sciences 31 19 8 9 26 0 8 54 38 10
2022 Policy 41 31 11 12 5 0 0 72 17 265
2022 Project management 49 29 11 7 4 0 0 78 11 80
2022 Other services to the public 57 19 8 4 12 0 0 76 17 25
2022 None of the above 34 40 8 11 7 0 0 74 18 55
2020 Communications or public affairs 63 29 5 3 0 0 0 92 3 65
2020 Access to information and privacy 54 28 0 9 0 0 9 90 10 10
2020 Security 45 36 4 4 12 0 0 81 15 25
2020 Administration and operations 46 31 12 7 2 1 0 78 10 115
2020 Human resources 46 39 3 10 2 0 0 85 12 55
2020 Financial management 48 35 8 6 2 0 0 84 8 50
2020 Information management 58 29 5 0 8 0 0 87 8 15
2020 Information technology 51 23 9 4 9 0 4 77 14 25
2020 Evaluation 76 7 8 8 0 0 0 83 8 10
2020 Policy 43 33 7 12 4 0 0 76 16 225
2020 Project management 54 25 9 8 4 0 0 79 12 75
2020 Other services to the public 56 26 6 6 6 0 0 82 12 15
2020 None of the above 44 27 8 12 7 2 0 72 20 60
2019 Communications or public affairs 58 28 6 5 2 0 2 87 7 60
2019 Access to information and privacy 69 15 8 8 0 0 0 84 8 10
2019 Security 28 27 16 13 16 0 0 55 29 35
2019 Administration and operations 46 32 8 7 4 1 2 81 11 135
2019 Human resources 43 28 14 9 6 0 0 71 15 50
2019 Financial management 58 29 6 3 3 0 0 87 6 30
2019 Information management 49 32 13 6 0 0 0 81 6 15
2019 Information technology 59 12 18 0 6 0 6 75 6 15
2019 Data sciences 35 51 0 0 14 0 0 86 14 10
2019 Policy 37 32 10 9 10 1 1 70 19 205
2019 Project management 44 34 9 5 7 0 2 79 12 60
2019 Other services to the public 47 30 0 17 6 0 0 77 23 15
2019 None of the above 41 34 6 6 10 2 0 76 17 50

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 51 13 0 29 0 0 58 29 10
2024 Intelligence analysts 17 37 6 18 5 0 17 66 27 25
2024 Communications or public affairs 24 48 10 10 5 1 1 74 16 75
2024 Security 29 47 7 11 4 0 2 78 15 40
2024 Administration and operations 26 38 15 11 10 0 1 64 21 200
2024 Human resources 36 33 12 19 1 0 0 69 20 85
2024 Financial management 40 32 5 13 10 0 0 72 23 40
2024 Procurement 33 28 11 19 9 0 0 62 28 10
2024 Information management 34 42 10 5 4 0 5 80 10 15
2024 Information technology 28 36 10 6 19 0 2 65 25 40
2024 Internal audit 46 35 7 12 0 0 0 81 12 15
2024 Evaluation 32 37 23 8 0 0 0 68 8 10
2024 Data sciences 33 32 5 24 6 0 0 64 30 15
2024 Policy 20 39 14 16 9 0 1 61 25 310
2024 Project management 22 38 9 18 12 1 0 60 31 95
2024 Other services to the public 10 34 13 19 18 0 6 47 39 20
2024 None of the above 21 40 19 13 7 0 0 61 20 65
2022 Client contact centre 31 58 0 10 0 0 0 90 10 10
2022 Communications or public affairs 27 45 9 11 6 0 1 73 18 70
2022 Access to information and privacy 39 35 8 19 0 0 0 73 19 10
2022 Security 21 45 9 15 9 2 0 67 24 50
2022 Administration and operations 23 44 13 9 10 0 1 68 19 145
2022 Human resources 47 22 12 11 7 0 1 69 18 75
2022 Financial management 43 33 7 6 11 0 0 75 18 45
2022 Information management 37 52 5 6 0 0 0 89 6 15
2022 Information technology 34 33 11 13 8 0 0 68 21 30
2022 Evaluation 25 64 0 0 11 0 0 89 11 10
2022 Data sciences 26 31 25 9 9 0 0 57 18 10
2022 Policy 26 36 13 16 8 0 1 63 24 265
2022 Project management 18 40 10 19 13 0 0 58 32 80
2022 Other services to the public 22 17 25 17 20 0 0 39 37 25
2022 None of the above 27 49 5 11 8 0 0 76 19 55
2020 Communications or public affairs 27 48 15 5 3 0 2 76 8 65
2020 Access to information and privacy 72 0 19 0 9 0 0 72 9 10
2020 Security 32 49 12 4 4 0 0 80 8 25
2020 Administration and operations 27 37 18 12 6 0 1 64 18 115
2020 Human resources 34 26 14 8 16 2 0 61 25 55
2020 Financial management 34 40 10 9 8 0 0 73 17 50
2020 Information management 26 45 6 23 0 0 0 71 23 15
2020 Information technology 42 32 8 8 8 0 0 75 17 25
2020 Evaluation 34 49 8 0 0 0 8 91 0 10
2020 Policy 28 38 16 13 4 0 1 67 17 225
2020 Project management 31 40 15 11 2 0 1 72 13 75
2020 Other services to the public 38 44 6 12 0 0 0 82 12 15
2020 None of the above 26 39 14 10 9 0 2 67 19 60
2019 Communications or public affairs 35 48 6 10 0 2 0 84 10 60
2019 Access to information and privacy 62 16 15 8 0 0 0 77 8 10
2019 Security 15 29 10 35 8 3 0 45 44 35
2019 Administration and operations 30 36 17 12 4 0 0 66 16 140
2019 Human resources 37 30 12 16 4 0 0 67 20 50
2019 Financial management 46 35 3 10 6 0 0 81 16 30
2019 Information management 31 31 25 7 6 0 0 62 13 15
2019 Information technology 32 48 6 13 0 0 0 81 13 15
2019 Data sciences 7 51 14 7 21 0 0 58 28 10
2019 Policy 29 38 14 10 9 0 0 67 19 205
2019 Project management 28 35 9 21 7 0 0 63 28 55
2019 Other services to the public 36 23 13 6 22 0 0 59 28 15
2019 None of the above 18 34 19 19 11 0 0 52 29 45

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 23 10 10 9 10 0 69 21 10
2024 Intelligence analysts 65 23 6 3 3 0 0 88 6 25
2024 Communications or public affairs 61 16 11 3 7 1 1 78 11 75
2024 Security 51 19 8 2 8 8 4 79 12 40
2024 Administration and operations 55 29 11 1 4 0 0 83 5 200
2024 Human resources 53 23 7 7 5 3 2 80 13 85
2024 Financial management 56 15 14 10 2 0 3 73 13 40
2024 Procurement 73 16 0 11 0 0 0 89 11 10
2024 Information management 56 19 0 5 4 10 5 89 11 15
2024 Information technology 55 18 14 5 5 2 0 75 10 40
2024 Internal audit 66 23 5 0 6 0 0 89 6 15
2024 Evaluation 68 23 9 0 0 0 0 91 0 10
2024 Data sciences 33 27 6 19 11 0 5 63 31 15
2024 Policy 54 23 9 5 8 0 1 78 13 310
2024 Project management 48 25 11 6 8 0 1 74 14 100
2024 Other services to the public 58 19 9 5 9 0 0 77 14 20
2024 None of the above 58 20 8 2 8 4 2 82 10 65
2022 Client contact centre 55 25 20 0 0 0 0 80 0 10
2022 Communications or public affairs 62 25 7 1 3 1 1 89 4 70
2022 Access to information and privacy 45 28 9 18 0 0 0 73 18 10
2022 Security 42 29 17 6 4 1 0 72 10 50
2022 Administration and operations 53 27 10 4 4 1 2 82 7 145
2022 Human resources 60 24 5 3 8 0 0 84 11 75
2022 Financial management 56 23 14 0 2 2 2 83 2 45
2022 Information management 56 33 7 0 0 0 5 93 0 15
2022 Information technology 53 27 9 0 7 0 4 83 8 30
2022 Evaluation 44 35 0 0 11 10 0 88 12 10
2022 Data sciences 31 36 8 0 17 0 8 73 19 10
2022 Policy 54 26 6 6 7 1 1 81 13 265
2022 Project management 59 20 8 6 6 0 2 80 13 75
2022 Other services to the public 59 14 15 4 8 0 0 72 13 25
2022 None of the above 54 20 19 1 6 0 0 74 7 55
2020 Communications or public affairs 65 22 8 2 0 0 3 90 2 65
2020 Access to information and privacy 63 9 0 9 9 0 9 79 21 10
2020 Security 49 24 15 0 8 4 0 76 8 25
2020 Administration and operations 52 22 13 6 2 3 3 78 8 115
2020 Human resources 54 25 12 5 2 0 2 80 7 55
2020 Financial management 54 25 12 2 2 0 4 83 4 50
2020 Information management 45 42 8 5 0 0 0 87 5 15
2020 Information technology 62 27 4 2 0 4 0 93 2 25
2020 Evaluation 76 16 8 0 0 0 0 92 0 10
2020 Policy 53 22 12 5 5 2 1 77 11 225
2020 Project management 50 29 13 5 3 0 0 79 8 75
2020 Other services to the public 69 6 6 6 0 6 6 86 7 15
2020 None of the above 52 20 12 7 4 2 4 77 11 60

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 37 30 10 0 10 0 55 12 10
2024 Intelligence analysts 20 34 10 5 3 27 0 75 12 25
2024 Communications or public affairs 21 36 11 16 11 5 1 60 28 75
2024 Security 28 38 11 4 12 6 0 71 17 40
2024 Administration and operations 22 27 25 13 8 5 0 51 23 200
2024 Human resources 37 28 19 7 5 4 0 68 13 85
2024 Financial management 31 25 17 8 13 4 2 60 22 40
2024 Procurement 25 56 0 8 11 0 0 81 19 10
2024 Information management 37 29 10 10 9 0 5 69 20 15
2024 Information technology 19 27 25 3 20 5 0 49 24 40
2024 Internal audit 41 29 11 12 0 7 0 75 13 15
2024 Evaluation 21 40 16 8 7 0 7 66 17 10
2024 Data sciences 26 30 6 19 18 0 0 57 37 15
2024 Policy 15 27 21 18 16 2 0 44 35 310
2024 Project management 17 27 15 24 16 1 0 45 40 100
2024 Other services to the public 24 28 19 9 19 0 0 53 28 20
2024 None of the above 20 32 15 8 15 9 0 58 26 65
2022 Client contact centre 11 19 61 0 0 9 0 33 0 10
2022 Communications or public affairs 29 37 16 7 9 1 0 67 17 70
2022 Access to information and privacy 27 30 26 9 0 7 0 62 10 10
2022 Security 25 39 13 11 10 2 0 66 21 50
2022 Administration and operations 27 32 15 14 7 5 0 62 22 145
2022 Human resources 36 38 8 3 7 6 2 80 11 75
2022 Financial management 43 34 14 2 2 2 2 81 4 45
2022 Information management 34 28 7 13 11 7 0 67 26 15
2022 Information technology 11 45 17 20 3 4 0 58 24 30
2022 Evaluation 40 31 0 7 11 11 0 80 20 10
2022 Data sciences 34 15 8 16 26 0 0 50 42 10
2022 Policy 21 34 15 18 10 2 0 57 28 265
2022 Project management 18 40 13 17 10 2 0 59 27 80
2022 Other services to the public 27 32 23 10 8 0 0 59 18 25
2022 None of the above 31 22 22 7 16 2 0 54 23 55
2020 Communications or public affairs 29 40 10 14 5 2 0 70 20 60
2020 Access to information and privacy 31 18 21 0 21 10 0 54 23 10
2020 Security 16 54 7 12 11 0 0 70 22 25
2020 Administration and operations 25 34 22 10 6 4 0 60 16 115
2020 Human resources 14 39 19 15 12 2 0 54 27 55
2020 Financial management 37 30 12 10 6 2 2 70 17 50
2020 Information management 32 42 14 12 0 0 0 74 12 15
2020 Information technology 25 32 13 15 8 6 0 62 25 25
2020 Evaluation 8 49 17 8 0 8 8 70 10 10
2020 Policy 23 30 15 20 9 3 0 55 30 225
2020 Project management 32 27 18 13 8 1 0 60 21 75
2020 Other services to the public 26 24 26 11 0 6 6 57 13 15
2020 None of the above 29 27 14 20 7 4 0 57 28 60
2019 Communications or public affairs 38 39 7 11 2 2 2 80 13 60
2019 Access to information and privacy 23 38 8 8 0 0 23 80 10 10
2019 Security 12 39 18 13 18 0 0 51 31 35
2019 Administration and operations 21 29 26 14 8 1 0 51 22 140
2019 Human resources 22 37 22 12 6 0 2 59 18 50
2019 Financial management 36 32 13 13 3 3 0 70 17 30
2019 Information management 19 49 6 6 20 0 0 68 26 15
2019 Information technology 30 50 8 6 6 0 0 80 12 15
2019 Data sciences 0 28 21 0 28 23 0 37 36 10
2019 Policy 13 37 10 22 15 3 0 52 38 205
2019 Project management 15 36 15 20 14 0 0 51 34 60
2019 Other services to the public 16 34 13 24 6 6 0 54 32 15
2019 None of the above 10 34 11 16 27 2 0 45 44 50

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 7 19 8 20 0 0 46 54 10
2024 Intelligence analysts 33 15 20 0 23 3 6 37 63 25
2024 Communications or public affairs 38 24 19 7 6 1 5 40 60 75
2024 Security 45 29 12 7 0 0 6 48 52 40
2024 Administration and operations 38 28 14 8 9 0 3 39 61 200
2024 Human resources 43 21 12 12 7 1 5 46 54 85
2024 Financial management 46 23 15 7 2 3 5 49 51 40
2024 Procurement 49 18 16 0 0 8 8 59 41 10
2024 Information management 26 30 22 0 4 10 8 32 68 15
2024 Information technology 45 29 15 2 5 0 3 47 53 40
2024 Internal audit 40 24 12 11 12 0 0 40 60 15
2024 Evaluation 29 24 14 0 24 0 9 32 68 10
2024 Data sciences 47 36 6 0 0 0 12 53 47 15
2024 Policy 39 24 14 10 8 1 4 41 59 310
2024 Project management 32 30 12 12 8 2 3 33 67 100
2024 Other services to the public 48 24 13 9 6 0 0 48 52 20
2024 None of the above 36 24 14 11 7 3 6 39 61 65
2022 Client contact centre 29 50 0 0 0 9 11 10
2022 Communications or public affairs 49 20 15 5 6 1 5 70
2022 Access to information and privacy 10 37 34 0 0 0 19 10
2022 Security 54 13 19 3 5 0 6 50
2022 Administration and operations 38 17 20 7 9 2 6 145
2022 Human resources 56 19 12 4 1 1 7 75
2022 Financial management 41 20 18 9 6 0 6 45
2022 Information management 41 26 16 0 0 0 17 15
2022 Information technology 50 15 25 3 3 0 4 30
2022 Evaluation 19 25 22 0 11 0 23 10
2022 Data sciences 49 43 0 0 0 0 8 10
2022 Policy 40 25 13 9 10 1 3 265
2022 Project management 47 32 6 6 6 1 2 80
2022 Other services to the public 21 39 15 15 7 0 3 25
2022 None of the above 39 26 14 7 7 0 6 55
2020 Communications or public affairs 47 30 11 5 6 2 0 65
2020 Access to information and privacy 37 28 8 18 9 0 0 10
2020 Security 51 25 8 4 7 0 4 25
2020 Administration and operations 53 23 11 7 2 0 3 115
2020 Human resources 51 31 11 4 2 0 2 55
2020 Financial management 50 24 14 0 4 0 8 50
2020 Information management 43 21 29 8 0 0 0 15
2020 Information technology 53 11 13 13 4 0 6 25
2020 Evaluation 42 24 8 17 0 0 8 10
2020 Policy 47 20 15 8 9 0 1 225
2020 Project management 45 25 16 7 5 0 1 75
2020 Other services to the public 44 14 18 18 6 0 0 15
2020 None of the above 63 18 12 2 2 0 3 60
2019 Communications or public affairs 57 15 18 3 3 0 3 55
2019 Access to information and privacy 23 16 22 8 8 0 23 10
2019 Security 38 24 21 10 8 0 0 35
2019 Administration and operations 60 18 14 7 1 1 0 135
2019 Human resources 47 31 18 4 0 0 0 50
2019 Financial management 46 38 6 3 3 0 3 30
2019 Information management 63 19 6 12 0 0 0 15
2019 Information technology 56 26 6 0 0 0 12 15
2019 Data sciences 42 44 7 0 7 0 0 10
2019 Policy 48 27 12 6 3 0 4 205
2019 Project management 51 31 10 3 3 2 0 60
2019 Other services to the public 55 40 0 5 0 0 0 15
2019 None of the above 47 25 12 6 2 4 4 50

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Intelligence analysts 55 8 17 5 6 3 6 61 39 25
2024 Communications or public affairs 41 7 8 4 20 0 21 52 48 75
2024 Security 51 4 13 2 10 2 18 63 37 40
2024 Administration and operations 55 9 8 4 6 1 17 67 33 200
2024 Human resources 59 11 8 0 5 2 15 71 29 85
2024 Financial management 58 10 5 0 5 0 23 75 25 40
2024 Procurement 39 0 0 8 11 8 34 68 32 10
2024 Information management 48 25 5 4 8 0 10 53 47 15
2024 Information technology 55 9 7 3 2 2 22 72 28 40
2024 Internal audit 71 7 11 0 6 0 5 75 25 15
2024 Evaluation 46 24 7 0 14 0 8 50 50 10
2024 Data sciences 35 12 7 12 12 0 22 45 55 15
2024 Policy 45 13 12 9 9 1 11 52 48 310
2024 Project management 38 13 10 8 8 4 19 49 51 95
2024 Other services to the public 39 14 9 9 10 5 14 48 52 20
2024 None of the above 50 21 9 0 5 1 14 59 41 65

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 10 19 20 9 0 10 37 63 10
2024 Intelligence analysts 77 8 6 0 0 5 4 85 15 25
2024 Communications or public affairs 72 9 6 2 0 3 7 80 20 75
2024 Security 64 9 9 0 6 5 7 72 28 40
2024 Administration and operations 66 10 7 4 4 3 6 73 27 200
2024 Human resources 68 4 9 4 3 3 9 77 23 85
2024 Financial management 63 9 8 0 0 10 10 79 21 40
2024 Procurement 57 8 0 0 0 8 26 88 12 10
2024 Information management 63 11 4 0 4 10 8 77 23 15
2024 Information technology 63 11 5 2 3 6 11 76 24 40
2024 Internal audit 66 6 11 0 6 0 11 74 26 15
2024 Evaluation 84 0 0 7 0 9 0 92 8 10
2024 Data sciences 77 12 0 0 0 0 11 87 13 15
2024 Policy 63 10 5 3 5 4 9 72 28 310
2024 Project management 53 14 7 7 2 6 11 64 36 100
2024 Other services to the public 58 14 8 0 15 0 5 61 39 20
2024 None of the above 75 6 3 4 5 1 6 81 19 65
2022 Client contact centre 48 31 0 0 0 9 11 10
2022 Communications or public affairs 79 5 1 1 1 3 9 70
2022 Access to information and privacy 56 26 0 0 0 0 19 10
2022 Security 73 7 2 6 2 5 5 50
2022 Administration and operations 71 8 4 0 3 6 7 145
2022 Human resources 74 6 1 1 2 6 9 75
2022 Financial management 77 2 6 0 4 2 8 45
2022 Information management 61 12 0 5 0 0 22 15
2022 Information technology 80 3 7 3 3 3 0 30
2022 Evaluation 71 7 0 0 11 0 11 10
2022 Data sciences 66 0 9 0 17 0 8 10
2022 Policy 71 11 6 3 3 3 4 265
2022 Project management 72 7 5 0 9 4 3 80
2022 Other services to the public 67 7 4 0 8 9 4 25
2022 None of the above 71 3 3 1 4 11 6 55
2020 Communications or public affairs 89 2 6 0 0 2 2 65
2020 Access to information and privacy 100 0 0 0 0 0 0 10
2020 Security 80 0 3 13 0 4 0 25
2020 Administration and operations 75 9 5 4 3 2 3 115
2020 Human resources 74 7 11 4 2 0 2 55
2020 Financial management 70 6 5 6 2 2 8 50
2020 Information management 72 21 0 8 0 0 0 15
2020 Information technology 70 15 4 0 4 0 6 25
2020 Evaluation 83 8 0 0 0 0 8 10
2020 Policy 73 10 7 3 2 3 3 225
2020 Project management 72 12 3 2 5 5 0 75
2020 Other services to the public 52 24 12 0 0 12 0 15
2020 None of the above 78 7 9 3 0 2 2 60
2019 Communications or public affairs 88 3 4 0 0 3 2 55
2019 Access to information and privacy 77 0 0 0 0 0 23 10
2019 Security 69 8 8 2 5 0 7 35
2019 Administration and operations 75 8 10 1 2 2 2 135
2019 Human resources 76 6 11 2 4 0 2 50
2019 Financial management 78 12 0 0 3 0 6 30
2019 Information management 93 0 7 0 0 0 0 15
2019 Information technology 76 0 6 0 0 6 12 15
2019 Data sciences 65 0 14 0 7 14 0 10
2019 Policy 73 6 7 0 4 4 5 205
2019 Project management 69 9 5 0 3 12 2 60
2019 Other services to the public 82 0 0 0 6 6 6 15
2019 None of the above 64 8 6 2 8 8 4 50

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 33 0 17 0 0 19 37 63 10
2024 Intelligence analysts 85 0 3 0 3 5 4 93 7 25
2024 Communications or public affairs 64 12 6 4 4 1 9 71 29 75
2024 Security 75 5 0 0 0 0 20 94 6 40
2024 Administration and operations 66 8 8 1 1 2 13 78 22 200
2024 Human resources 76 4 5 1 1 1 11 87 13 85
2024 Financial management 67 2 5 0 0 3 23 90 10 40
2024 Procurement 57 8 0 0 0 0 35 88 12 10
2024 Information management 63 11 4 0 12 10 0 70 30 15
2024 Information technology 79 2 0 2 0 0 16 95 5 40
2024 Internal audit 78 5 0 0 6 0 11 87 13 15
2024 Evaluation 41 15 36 0 7 0 0 41 59 10
2024 Data sciences 71 5 0 0 0 0 24 93 7 15
2024 Policy 69 6 4 2 2 1 16 82 18 310
2024 Project management 56 7 6 5 5 3 19 72 28 100
2024 Other services to the public 73 5 8 0 0 5 9 85 15 20
2024 None of the above 73 9 3 2 5 2 8 80 20 65

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 19 0 17 0 0 10 60 40 10
2024 Intelligence analysts 78 0 10 2 3 3 4 84 16 25
2024 Communications or public affairs 57 12 8 6 8 1 8 63 37 75
2024 Security 66 9 7 0 2 0 16 79 21 40
2024 Administration and operations 60 11 11 4 2 2 10 68 32 200
2024 Human resources 68 7 11 2 0 1 11 78 22 85
2024 Financial management 58 7 12 2 0 5 15 73 27 40
2024 Procurement 45 20 0 0 0 0 35 69 31 10
2024 Information management 63 11 15 0 4 0 8 68 32 15
2024 Information technology 72 11 0 4 2 0 10 81 19 40
2024 Internal audit 65 5 7 6 6 0 11 73 27 15
2024 Evaluation 32 34 8 0 16 0 9 35 65 10
2024 Data sciences 45 31 13 0 0 0 12 51 49 15
2024 Policy 60 10 6 4 7 1 13 69 31 310
2024 Project management 49 13 11 7 8 2 11 56 44 95
2024 Other services to the public 64 14 8 0 4 0 9 71 29 20
2024 None of the above 62 10 8 1 11 0 8 67 33 65

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 17 22 10 32 0 0 36 42 10
2024 Intelligence analysts 17 41 17 18 6 0 0 59 24 25
2024 Communications or public affairs 20 32 13 12 16 7 0 56 30 75
2024 Security 16 28 13 18 19 6 0 47 40 40
2024 Administration and operations 21 30 11 17 14 5 1 54 33 200
2024 Human resources 36 24 11 13 13 3 1 62 26 85
2024 Financial management 19 23 17 25 5 2 10 47 34 40
2024 Procurement 20 43 19 0 19 0 0 63 19 10
2024 Information management 5 49 20 5 4 17 0 65 11 15
2024 Information technology 24 25 8 14 27 0 2 51 41 40
2024 Internal audit 42 34 5 0 12 7 0 81 13 15
2024 Evaluation 8 24 0 24 14 16 12 45 55 10
2024 Data sciences 27 6 14 13 30 0 10 37 48 15
2024 Policy 17 28 11 18 20 4 1 47 41 310
2024 Project management 10 34 13 18 23 0 3 45 42 100
2024 Other services to the public 4 23 38 11 23 0 0 27 34 20
2024 None of the above 13 38 18 9 17 3 2 53 28 65
2022 Client contact centre 0 30 32 20 18 0 0 30 37 10
2022 Communications or public affairs 32 35 8 6 16 2 1 69 22 70
2022 Access to information and privacy 39 52 9 0 0 0 0 91 0 10
2022 Security 22 27 11 12 19 7 2 54 34 50
2022 Administration and operations 21 31 12 18 12 3 4 56 32 145
2022 Human resources 38 30 9 11 4 6 3 74 16 75
2022 Financial management 20 43 16 11 6 0 4 65 18 45
2022 Information management 24 36 15 7 0 11 7 73 9 15
2022 Information technology 22 28 4 27 9 8 0 55 40 30
2022 Evaluation 21 39 0 17 11 11 0 68 32 10
2022 Data sciences 26 24 8 8 35 0 0 49 42 10
2022 Policy 27 33 7 16 13 2 2 63 30 265
2022 Project management 20 35 12 9 17 6 2 59 28 80
2022 Other services to the public 15 39 11 4 24 7 0 58 30 25
2022 None of the above 17 38 16 5 21 1 2 57 27 55
2020 Communications or public affairs 36 29 13 11 8 2 2 67 19 65
2020 Access to information and privacy 26 18 19 9 19 0 9 49 31 10
2020 Security 16 32 15 18 19 0 0 48 37 25
2020 Administration and operations 24 25 19 18 11 2 1 51 30 115
2020 Human resources 10 33 16 12 23 2 3 46 37 55
2020 Financial management 29 26 20 12 8 0 4 58 21 50
2020 Information management 16 44 13 5 5 8 8 72 13 15
2020 Information technology 34 17 17 17 13 0 2 52 30 25
2020 Evaluation 17 66 8 8 0 0 0 83 8 10
2020 Policy 23 24 20 16 14 2 1 48 31 225
2020 Project management 19 36 12 16 13 4 0 57 30 75
2020 Other services to the public 26 24 18 19 0 6 6 57 22 15
2020 None of the above 24 25 13 19 17 0 2 51 36 60
2019 Communications or public affairs 52 27 8 5 7 0 2 80 12 55
2019 Access to information and privacy 8 31 23 16 16 7 0 41 34 10
2019 Security 27 29 18 5 21 0 0 56 26 35
2019 Administration and operations 20 30 15 17 17 1 0 50 34 140
2019 Human resources 20 23 18 16 16 2 6 46 35 50
2019 Financial management 39 32 10 10 10 0 0 71 19 30
2019 Information management 6 38 24 5 20 7 0 47 27 15
2019 Information technology 24 47 18 6 6 0 0 70 12 15
2019 Data sciences 7 21 37 7 28 0 0 28 35 10
2019 Policy 22 30 12 11 21 4 0 55 33 205
2019 Project management 17 24 15 19 22 2 2 42 42 60
2019 Other services to the public 5 47 12 17 12 0 7 55 32 15
2019 None of the above 6 18 14 24 36 0 2 25 61 50

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 15 13 44 19 0 0 24 63 10
2024 Intelligence analysts 25 38 24 10 3 0 0 63 14 25
2024 Communications or public affairs 35 45 5 11 4 0 0 79 15 75
2024 Security 29 46 14 10 0 0 0 75 10 40
2024 Administration and operations 32 39 14 6 8 0 1 72 14 200
2024 Human resources 45 32 14 5 4 0 0 77 9 85
2024 Financial management 36 38 4 10 9 0 3 76 20 40
2024 Procurement 33 47 20 0 0 0 0 80 0 10
2024 Information management 23 51 22 0 4 0 0 74 4 15
2024 Information technology 32 41 15 5 8 0 0 72 13 40
2024 Internal audit 40 23 19 6 12 0 0 63 18 15
2024 Evaluation 46 45 0 9 0 0 0 91 9 10
2024 Data sciences 28 42 12 8 11 0 0 69 19 15
2024 Policy 26 41 10 12 11 0 1 67 23 310
2024 Project management 27 38 12 13 9 2 0 66 22 95
2024 Other services to the public 44 29 13 9 4 0 0 73 13 20
2024 None of the above 34 35 15 11 6 0 0 69 17 65
2022 Client contact centre 22 48 12 9 10 0 0 69 19 10
2022 Communications or public affairs 49 43 3 3 1 0 1 93 4 70
2022 Access to information and privacy 37 21 8 35 0 0 0 58 35 10
2022 Security 25 52 7 8 6 2 0 78 15 50
2022 Administration and operations 37 37 12 8 4 1 0 76 12 140
2022 Human resources 49 32 6 6 7 0 0 81 13 75
2022 Financial management 38 41 4 9 6 2 0 81 15 45
2022 Information management 36 29 25 6 5 0 0 64 11 15
2022 Information technology 37 22 20 14 7 0 0 59 21 30
2022 Evaluation 41 48 0 0 11 0 0 89 11 10
2022 Data sciences 39 27 8 9 17 0 0 66 26 10
2022 Policy 30 43 10 11 6 0 0 73 17 265
2022 Project management 24 48 13 12 2 1 0 73 14 80
2022 Other services to the public 45 32 11 8 4 0 0 77 12 25
2022 None of the above 36 38 14 5 5 0 2 76 10 55
2020 Communications or public affairs 32 50 11 7 0 0 0 82 7 65
2020 Access to information and privacy 26 46 9 19 0 0 0 72 19 10
2020 Security 46 34 16 0 4 0 0 80 4 25
2020 Administration and operations 30 41 17 7 4 1 0 72 11 115
2020 Human resources 26 41 10 16 7 0 0 67 23 55
2020 Financial management 39 43 14 2 2 0 0 82 4 50
2020 Information management 37 34 23 6 0 0 0 71 6 15
2020 Information technology 49 36 2 8 4 0 0 85 13 25
2020 Evaluation 42 49 8 0 0 0 0 92 0 10
2020 Policy 38 33 12 11 5 1 0 72 16 220
2020 Project management 36 43 11 8 3 0 0 78 11 75
2020 Other services to the public 49 32 6 12 0 0 0 81 12 15
2020 None of the above 33 42 10 11 4 0 0 76 14 60
2019 Communications or public affairs 42 47 2 6 3 0 0 89 10 55
2019 Access to information and privacy 38 16 38 0 8 0 0 54 8 10
2019 Security 22 47 5 18 8 0 0 69 26 35
2019 Administration and operations 29 46 12 8 4 1 0 76 12 135
2019 Human resources 47 36 12 2 2 0 0 84 4 50
2019 Financial management 55 29 6 10 0 0 0 84 10 30
2019 Information management 67 20 7 6 0 0 0 87 6 15
2019 Information technology 53 24 12 12 0 0 0 76 12 15
2019 Data sciences 14 44 21 7 14 0 0 58 21 10
2019 Policy 34 40 9 9 7 1 0 75 16 205
2019 Project management 32 41 17 3 5 0 2 74 9 60
2019 Other services to the public 17 65 12 0 6 0 0 82 6 15
2019 None of the above 30 37 13 13 8 0 0 67 21 45

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Intelligence analysts 33 18 16 5 28 0 0 51 33 25
2024 Communications or public affairs 40 32 13 9 5 0 0 73 14 75
2024 Security 38 43 9 8 2 0 0 81 10 40
2024 Administration and operations 41 35 12 7 5 0 0 76 11 200
2024 Human resources 48 27 17 3 2 2 0 77 5 85
2024 Financial management 48 35 7 6 5 0 0 82 11 40
2024 Procurement 33 39 18 11 0 0 0 72 11 10
2024 Information management 28 42 16 10 4 0 0 69 14 15
2024 Information technology 47 35 11 3 5 0 0 82 8 40
2024 Internal audit 34 42 6 6 6 6 0 81 12 15
2024 Evaluation 46 45 0 9 0 0 0 91 9 10
2024 Data sciences 38 33 7 6 16 0 0 71 22 15
2024 Policy 29 38 14 10 9 0 0 68 19 310
2024 Project management 39 29 12 8 11 1 0 68 20 100
2024 Other services to the public 35 39 13 9 4 0 0 74 13 20
2024 None of the above 36 39 7 11 8 0 0 74 19 65
2022 Client contact centre 22 39 20 9 10 0 0 61 19 10
2022 Communications or public affairs 45 43 6 3 1 0 1 90 4 70
2022 Access to information and privacy 56 17 18 0 10 0 0 73 10 10
2022 Security 42 25 20 4 8 2 0 68 12 50
2022 Administration and operations 47 38 10 3 3 0 0 85 5 145
2022 Human resources 62 21 8 5 5 0 0 82 10 75
2022 Financial management 50 31 6 4 2 2 4 87 7 45
2022 Information management 43 47 0 6 5 0 0 89 11 15
2022 Information technology 40 32 24 0 3 0 0 73 3 30
2022 Evaluation 61 16 11 0 11 0 0 78 11 10
2022 Data sciences 39 28 25 0 8 0 0 67 8 10
2022 Policy 34 39 12 9 6 0 0 73 15 265
2022 Project management 36 39 10 11 2 0 1 76 14 80
2022 Other services to the public 50 24 4 12 4 7 0 79 17 25
2022 None of the above 42 31 5 16 7 0 0 73 23 55
2020 Communications or public affairs 47 38 10 5 0 0 0 85 5 65
2020 Access to information and privacy 36 27 9 9 9 0 9 69 21 10
2020 Security 40 40 12 4 4 0 0 80 8 25
2020 Administration and operations 40 34 14 8 3 1 0 74 11 115
2020 Human resources 35 29 17 12 7 0 0 64 19 55
2020 Financial management 47 33 14 0 6 0 0 80 6 50
2020 Information management 39 34 14 5 8 0 0 73 13 15
2020 Information technology 64 17 15 4 0 0 0 81 4 25
2020 Evaluation 34 66 0 0 0 0 0 100 0 10
2020 Policy 42 31 14 8 5 0 0 73 13 225
2020 Project management 42 34 13 8 3 0 0 76 11 75
2020 Other services to the public 59 24 12 6 0 0 0 83 6 15
2020 None of the above 29 40 20 7 4 0 0 70 10 60
2019 Communications or public affairs 52 35 6 7 0 0 0 87 7 55
2019 Access to information and privacy 31 23 31 8 8 0 0 53 16 10
2019 Security 32 32 16 12 8 0 0 64 20 35
2019 Administration and operations 43 34 13 7 3 1 0 77 10 140
2019 Human resources 46 37 11 4 2 0 0 83 6 50
2019 Financial management 58 22 10 6 3 0 0 81 10 30
2019 Information management 55 39 0 0 6 0 0 94 6 15
2019 Information technology 59 24 6 12 0 0 0 82 12 15
2019 Data sciences 21 51 14 7 7 0 0 72 14 10
2019 Policy 32 37 9 11 10 0 0 69 21 205
2019 Project management 30 44 15 3 7 0 0 74 10 60
2019 Other services to the public 30 47 17 0 6 0 0 77 6 15
2019 None of the above 29 24 28 8 10 0 0 53 19 50

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 32 35 0 19 0 0 47 19 10
2024 Intelligence analysts 27 34 15 3 21 0 0 61 24 25
2024 Communications or public affairs 23 48 13 9 7 0 0 72 15 75
2024 Security 36 34 12 17 2 0 0 69 19 40
2024 Administration and operations 34 38 15 8 4 0 0 72 13 200
2024 Human resources 46 29 12 6 7 0 0 76 12 85
2024 Financial management 37 33 9 13 7 0 0 71 20 40
2024 Procurement 44 28 8 11 9 0 0 72 20 10
2024 Information management 34 57 0 0 4 5 0 96 4 15
2024 Information technology 37 42 3 7 10 0 0 79 18 40
2024 Internal audit 40 42 6 6 6 0 0 82 12 15
2024 Evaluation 54 38 0 9 0 0 0 91 9 10
2024 Data sciences 16 31 18 25 10 0 0 46 36 15
2024 Policy 29 35 14 12 9 0 1 65 21 310
2024 Project management 25 36 16 14 8 1 0 61 23 100
2024 Other services to the public 40 23 22 10 4 0 0 63 15 20
2024 None of the above 37 28 14 11 8 0 1 66 20 65
2022 Communications or public affairs 43 47 6 1 3 0 0 90 4 70
2022 Access to information and privacy 55 17 8 19 0 0 0 73 19 10
2022 Security 36 33 13 7 10 2 0 69 18 50
2022 Administration and operations 40 39 7 9 5 0 0 79 14 145
2022 Human resources 57 28 5 3 7 0 0 85 10 75
2022 Financial management 38 40 9 6 5 2 0 80 11 45
2022 Information management 36 41 7 17 0 0 0 77 17 15
2022 Information technology 39 30 17 6 7 0 0 70 14 30
2022 Evaluation 40 49 0 0 11 0 0 89 11 10
2022 Data sciences 31 43 0 0 26 0 0 74 26 10
2022 Policy 31 36 15 10 7 0 2 68 16 265
2022 Project management 28 40 16 11 4 0 0 68 15 80
2022 Other services to the public 43 26 15 12 4 0 0 69 16 25
2022 None of the above 38 36 10 8 5 0 2 76 14 55
2020 Communications or public affairs 46 41 8 5 0 0 0 87 5 65
2020 Access to information and privacy 45 19 19 18 0 0 0 64 18 10
2020 Security 33 37 12 10 4 0 4 73 15 25
2020 Administration and operations 29 41 13 11 4 1 0 71 15 115
2020 Human resources 27 47 5 15 7 0 0 74 21 55
2020 Financial management 40 48 10 0 2 0 0 88 2 50
2020 Information management 52 19 8 14 8 0 0 71 21 15
2020 Information technology 56 15 21 4 0 0 4 73 4 25
2020 Evaluation 59 33 0 8 0 0 0 92 8 10
2020 Policy 34 37 13 9 5 0 1 72 15 225
2020 Project management 39 40 8 9 1 1 1 81 11 75
2020 Other services to the public 59 30 12 0 0 0 0 88 0 15
2020 None of the above 33 38 13 14 4 0 0 70 17 60
2019 Communications or public affairs 55 37 5 2 2 0 0 92 3 55
2019 Access to information and privacy 31 38 23 0 8 0 0 69 8 10
2019 Security 15 48 19 10 8 0 0 63 18 35
2019 Administration and operations 36 33 17 11 4 0 0 69 15 135
2019 Human resources 50 33 13 2 2 0 0 83 4 50
2019 Financial management 50 31 10 6 3 0 0 81 10 30
2019 Information management 55 32 0 13 0 0 0 87 13 15
2019 Information technology 44 44 0 6 6 0 0 88 12 15
2019 Data sciences 23 35 0 28 14 0 0 58 42 10
2019 Policy 31 36 11 11 8 0 1 69 20 205
2019 Project management 27 42 19 8 3 0 0 69 12 60
2019 Other services to the public 30 48 17 0 6 0 0 77 6 15
2019 None of the above 21 35 20 13 11 0 0 56 24 45

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 43 22 19 0 9 0 55 21 10
2024 Intelligence analysts 11 45 35 0 3 0 5 59 4 25
2024 Communications or public affairs 25 42 10 9 5 8 0 73 16 75
2024 Security 25 40 7 13 4 12 0 73 19 40
2024 Administration and operations 23 36 20 10 7 4 0 61 17 200
2024 Human resources 33 39 19 5 1 3 0 74 6 85
2024 Financial management 39 29 17 8 5 2 0 70 13 40
2024 Procurement 39 30 31 0 0 0 0 69 0 10
2024 Information management 22 31 11 0 13 15 8 69 17 15
2024 Information technology 10 64 13 6 2 5 0 78 8 40
2024 Internal audit 42 22 5 12 6 13 0 74 20 15
2024 Evaluation 36 25 8 7 0 23 0 79 10 10
2024 Data sciences 22 29 19 19 11 0 0 51 30 15
2024 Policy 20 37 18 10 10 4 0 60 21 310
2024 Project management 21 36 22 10 6 4 0 60 17 100
2024 Other services to the public 25 24 33 13 0 5 0 52 14 20
2024 None of the above 21 40 24 8 3 5 0 64 11 65
2022 Client contact centre 11 39 20 10 9 10 0 56 21 10
2022 Communications or public affairs 32 42 14 8 1 1 0 76 10 70
2022 Access to information and privacy 48 7 45 0 0 0 0 55 0 10
2022 Security 26 39 15 13 6 2 0 66 19 50
2022 Administration and operations 21 44 18 9 3 4 1 69 12 145
2022 Human resources 38 47 5 2 5 2 0 87 7 75
2022 Financial management 33 47 9 5 2 4 0 83 7 45
2022 Information management 18 43 32 0 0 7 0 65 0 15
2022 Information technology 24 38 17 10 7 5 0 65 18 30
2022 Evaluation 29 28 13 8 11 11 0 65 21 10
2022 Data sciences 31 36 9 8 17 0 0 67 25 10
2022 Policy 22 45 13 11 6 3 0 70 17 265
2022 Project management 21 44 11 10 4 11 0 72 16 80
2022 Other services to the public 31 41 8 12 8 0 0 72 20 25
2022 None of the above 22 45 18 6 8 2 0 68 14 55
2020 Communications or public affairs 32 46 14 5 0 3 0 80 5 65
2020 Access to information and privacy 26 27 19 9 9 9 0 59 21 10
2020 Security 36 42 8 10 4 0 0 78 14 25
2020 Administration and operations 25 35 23 12 3 1 0 61 16 115
2020 Human resources 25 33 22 10 6 4 0 61 17 55
2020 Financial management 23 50 12 4 2 8 0 80 7 50
2020 Information management 19 66 8 0 0 8 0 92 0 15
2020 Information technology 30 41 19 4 0 4 2 75 5 25
2020 Evaluation 17 66 8 8 0 0 0 83 8 10
2020 Policy 25 39 18 10 4 3 0 67 14 225
2020 Project management 22 52 12 9 1 4 0 77 11 75
2020 Other services to the public 26 36 26 0 6 6 0 66 6 15
2020 None of the above 23 49 18 2 5 2 0 74 7 60
2019 Communications or public affairs 46 44 5 2 2 2 0 92 3 60
2019 Access to information and privacy 16 54 8 8 8 7 0 75 17 10
2019 Security 26 34 14 21 5 0 0 60 26 35
2019 Administration and operations 21 34 29 10 2 5 0 58 12 140
2019 Human resources 31 42 16 7 0 4 0 76 7 50
2019 Financial management 32 39 16 10 3 0 0 71 13 30
2019 Information management 19 49 13 18 0 0 0 68 18 15
2019 Information technology 44 32 6 12 0 6 0 81 13 15
2019 Data sciences 7 37 14 35 0 7 0 47 38 10
2019 Policy 20 43 16 10 4 7 0 68 15 205
2019 Project management 14 46 19 14 5 2 2 61 19 60
2019 Other services to the public 6 52 31 5 6 0 0 58 11 15
2019 None of the above 17 31 26 15 8 2 2 49 24 50

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 22 32 10 28 0 0 29 39 10
2024 Intelligence analysts 41 35 9 3 10 0 3 78 13 25
2024 Communications or public affairs 40 29 4 9 16 2 0 71 25 75
2024 Security 53 26 10 4 6 0 0 80 10 40
2024 Administration and operations 35 34 11 11 9 0 0 69 20 200
2024 Human resources 43 28 15 6 7 0 0 71 13 85
2024 Financial management 40 25 16 0 19 0 0 66 19 40
2024 Procurement 45 22 9 12 12 0 0 68 23 10
2024 Information management 49 25 17 4 4 0 0 74 9 15
2024 Information technology 34 20 13 18 15 0 0 54 33 40
2024 Internal audit 54 34 0 6 6 0 0 88 12 15
2024 Evaluation 52 39 0 9 0 0 0 91 9 10
2024 Data sciences 33 18 37 12 0 0 0 51 12 15
2024 Policy 37 27 9 13 13 0 0 64 26 310
2024 Project management 31 27 13 19 9 0 1 59 28 100
2024 Other services to the public 35 28 4 15 19 0 0 63 33 20
2024 None of the above 34 31 7 7 20 1 0 66 27 65
2022 Client contact centre 22 67 12 0 0 0 0 88 0 10
2022 Communications or public affairs 53 19 14 8 6 0 0 72 14 70
2022 Access to information and privacy 45 37 18 0 0 0 0 82 0 10
2022 Security 40 31 14 4 9 2 0 72 13 50
2022 Administration and operations 39 33 9 12 7 0 0 72 18 145
2022 Human resources 63 28 1 5 2 0 0 91 8 75
2022 Financial management 54 24 7 13 2 0 0 77 16 45
2022 Information management 40 28 13 12 6 0 0 68 18 15
2022 Information technology 43 23 16 0 18 0 0 66 18 30
2022 Evaluation 48 41 0 0 11 0 0 89 11 10
2022 Data sciences 35 40 0 8 17 0 0 75 25 10
2022 Policy 40 32 7 12 9 0 0 72 21 265
2022 Project management 35 39 6 15 6 0 0 74 21 80
2022 Other services to the public 48 33 0 16 4 0 0 80 20 25
2022 None of the above 45 27 10 9 9 0 0 72 18 55
2020 Communications or public affairs 59 26 3 12 0 0 0 85 12 65
2020 Access to information and privacy 54 19 9 0 0 9 9 89 0 10
2020 Security 41 29 8 22 0 0 0 70 22 25
2020 Administration and operations 38 27 19 10 5 1 0 65 15 115
2020 Human resources 42 28 7 9 11 0 2 72 21 55
2020 Financial management 57 27 6 9 2 0 0 83 11 50
2020 Information management 48 30 21 0 0 0 0 79 0 15
2020 Information technology 56 17 8 6 8 0 4 76 15 25
2020 Evaluation 58 34 0 8 0 0 0 92 8 10
2020 Policy 45 29 5 15 6 0 0 74 21 225
2020 Project management 39 39 9 8 4 0 0 79 12 75
2020 Other services to the public 65 29 0 6 0 0 0 94 6 15
2020 None of the above 30 39 10 11 9 2 0 70 20 60
2019 Communications or public affairs 69 21 5 3 2 0 0 90 5 60
2019 Access to information and privacy 62 31 8 0 0 0 0 92 0 10
2019 Security 47 24 14 10 5 0 0 71 15 35
2019 Administration and operations 48 26 17 6 3 0 0 74 9 135
2019 Human resources 63 22 7 6 2 0 0 85 8 50
2019 Financial management 52 28 13 3 3 0 0 81 6 30
2019 Information management 62 26 0 12 0 0 0 88 12 15
2019 Information technology 81 6 6 6 0 0 0 87 6 15
2019 Data sciences 21 51 7 7 14 0 0 72 21 10
2019 Policy 42 36 6 8 7 0 0 78 15 205
2019 Project management 51 36 2 5 7 0 0 87 12 60
2019 Other services to the public 43 28 23 0 6 0 0 71 6 15
2019 None of the above 33 37 13 10 6 0 0 71 16 45

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 16 56 10 17 0 0 0 72 17 10
2024 Intelligence analysts 54 28 15 0 3 0 0 82 3 25
2024 Communications or public affairs 33 41 15 1 8 2 0 76 10 75
2024 Security 44 39 10 4 2 0 0 84 7 40
2024 Administration and operations 32 33 19 10 6 0 0 65 16 200
2024 Human resources 25 29 28 8 10 0 0 53 18 85
2024 Financial management 32 33 16 10 9 0 0 65 19 40
2024 Procurement 8 29 43 20 0 0 0 37 20 10
2024 Information management 13 53 14 14 6 0 0 66 20 15
2024 Information technology 28 34 7 15 15 0 0 62 31 40
2024 Internal audit 49 27 13 11 0 0 0 76 11 15
2024 Evaluation 37 55 7 0 0 0 0 93 0 10
2024 Data sciences 20 62 13 5 0 0 0 82 5 15
2024 Policy 34 30 16 11 9 1 0 64 20 310
2024 Project management 27 31 21 12 9 0 0 58 21 100
2024 Other services to the public 19 53 0 8 19 0 0 72 28 20
2024 None of the above 23 34 21 11 11 0 0 57 22 65
2022 Client contact centre 31 47 22 0 0 0 0 78 0 10
2022 Communications or public affairs 32 42 13 6 6 0 0 74 12 70
2022 Access to information and privacy 26 30 27 0 18 0 0 55 18 10
2022 Security 50 24 12 9 3 0 2 75 13 50
2022 Administration and operations 23 30 21 12 13 1 1 54 25 145
2022 Human resources 21 31 26 11 11 0 0 52 22 75
2022 Financial management 25 35 13 18 9 0 0 60 27 45
2022 Information management 28 23 32 17 0 0 0 51 17 15
2022 Information technology 25 29 14 12 21 0 0 54 33 30
2022 Evaluation 20 61 8 11 0 0 0 81 11 10
2022 Data sciences 33 50 9 8 0 0 0 83 8 10
2022 Policy 27 37 15 11 11 0 0 63 22 265
2022 Project management 20 36 31 8 6 0 0 56 14 80
2022 Other services to the public 42 22 16 7 12 0 0 65 20 25
2022 None of the above 31 29 10 16 13 2 0 60 29 55
2020 Communications or public affairs 39 39 12 9 0 0 0 78 9 65
2020 Access to information and privacy 31 39 10 0 20 0 0 69 20 10
2020 Security 20 36 23 15 6 0 0 56 21 25
2020 Administration and operations 31 30 16 11 10 1 0 62 22 115
2020 Human resources 29 25 20 18 7 0 0 54 26 55
2020 Financial management 31 32 29 0 8 0 0 63 8 50
2020 Information management 27 44 13 15 0 0 0 72 15 15
2020 Information technology 17 25 25 20 13 0 0 42 32 25
2020 Evaluation 42 33 25 0 0 0 0 75 0 10
2020 Policy 25 35 22 11 7 0 0 60 18 225
2020 Project management 21 41 16 12 10 0 0 62 22 75
2020 Other services to the public 38 26 24 6 6 0 0 64 12 15
2020 None of the above 21 25 25 13 15 0 0 47 28 60
2019 Communications or public affairs 54 34 8 4 0 0 0 88 4 55
2019 Access to information and privacy 23 69 0 8 0 0 0 92 8 10
2019 Security 36 32 15 12 5 0 0 68 17 35
2019 Administration and operations 28 34 22 10 4 1 0 63 14 135
2019 Human resources 44 24 13 9 9 0 0 68 19 50
2019 Financial management 48 16 29 7 0 0 0 64 7 30
2019 Information management 13 32 36 18 0 0 0 45 18 15
2019 Information technology 27 24 32 12 0 0 6 53 13 15
2019 Data sciences 7 79 7 7 0 0 0 86 7 10
2019 Policy 33 35 16 8 7 0 0 68 15 205
2019 Project management 30 34 24 7 3 2 0 66 10 60
2019 Other services to the public 18 41 35 5 0 0 0 60 5 15
2019 None of the above 19 32 25 16 8 0 0 51 24 50

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 27 22 0 23 0 0 55 23 10
2024 Intelligence analysts 68 21 6 2 0 3 0 91 2 25
2024 Communications or public affairs 59 18 8 3 6 1 4 82 9 75
2024 Security 70 19 2 2 2 0 4 93 5 40
2024 Administration and operations 66 18 5 2 6 0 2 86 8 200
2024 Human resources 70 16 3 3 4 0 2 89 8 85
2024 Financial management 67 18 8 2 2 3 0 87 5 40
2024 Procurement 84 0 16 0 0 0 0 84 0 10
2024 Information management 66 23 0 0 4 0 6 95 5 15
2024 Information technology 68 27 3 0 3 0 0 95 3 40
2024 Internal audit 72 17 0 6 6 0 0 88 12 15
2024 Evaluation 84 7 9 0 0 0 0 91 0 10
2024 Data sciences 49 36 0 5 0 5 5 94 6 15
2024 Policy 63 20 5 4 4 2 2 86 9 310
2024 Project management 63 23 4 4 5 1 0 87 9 100
2024 Other services to the public 58 22 5 10 5 0 0 81 14 20
2024 None of the above 64 22 6 3 5 0 0 86 7 65
2022 Client contact centre 41 20 22 0 9 9 0 67 10 10
2022 Communications or public affairs 71 13 1 4 2 3 6 93 6 70
2022 Access to information and privacy 63 29 8 0 0 0 0 92 0 10
2022 Security 57 19 6 2 6 0 10 84 9 50
2022 Administration and operations 60 27 4 5 1 1 2 90 6 145
2022 Human resources 80 15 1 3 1 0 0 95 4 75
2022 Financial management 64 16 6 2 10 3 0 82 12 45
2022 Information management 47 28 7 6 7 6 0 80 13 15
2022 Information technology 73 16 4 0 3 4 0 92 4 30
2022 Evaluation 62 27 0 0 11 0 0 89 11 10
2022 Data sciences 56 28 8 0 0 0 8 91 0 10
2022 Policy 61 19 5 5 3 4 3 86 9 265
2022 Project management 67 17 9 1 1 5 0 88 2 80
2022 Other services to the public 76 8 8 4 4 0 0 84 8 25
2022 None of the above 66 22 2 0 7 2 2 91 7 55

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Client contact centre 65 25 10 10
2024 Intelligence analysts 72 20 8 25
2024 Communications or public affairs 34 32 34 75
2024 Security 50 34 15 40
2024 Administration and operations 52 20 28 200
2024 Human resources 44 27 29 85
2024 Financial management 25 43 32 40
2024 Procurement 11 18 72 10
2024 Information management 38 27 35 15
2024 Information technology 47 26 27 40
2024 Internal audit 21 16 63 15
2024 Evaluation 46 28 26 10
2024 Data sciences 55 45 0 15
2024 Policy 50 18 32 310
2024 Project management 51 16 33 100
2024 Other services to the public 43 37 20 20
2024 None of the above 41 29 29 65
2022 Client contact centre 32 23 45 10
2022 Communications or public affairs 40 31 29 70
2022 Access to information and privacy 35 28 37 10
2022 Security 51 35 15 50
2022 Administration and operations 52 25 23 145
2022 Human resources 39 41 20 75
2022 Financial management 33 37 30 45
2022 Information management 48 35 17 15
2022 Information technology 46 33 21 30
2022 Evaluation 39 39 22 10
2022 Data sciences 41 23 36 10
2022 Policy 55 14 31 265
2022 Project management 52 17 32 80
2022 Other services to the public 58 22 19 25
2022 None of the above 55 16 28 55
2020 Communications or public affairs 26 44 30 65
2020 Access to information and privacy 55 9 36 10
2020 Security 49 16 35 25
2020 Administration and operations 44 22 34 115
2020 Human resources 53 14 32 55
2020 Financial management 33 37 30 50
2020 Information management 44 39 16 15
2020 Information technology 28 40 32 25
2020 Evaluation 34 41 25 10
2020 Policy 54 19 27 225
2020 Project management 36 30 34 75
2020 Other services to the public 36 40 24 15
2020 None of the above 46 21 33 60
2019 Communications or public affairs 24 39 36 60
2019 Access to information and privacy 47 23 31 10
2019 Security 41 28 31 35
2019 Administration and operations 44 21 35 140
2019 Human resources 35 27 38 50
2019 Financial management 26 40 35 30
2019 Information management 25 45 30 15
2019 Information technology 18 35 47 15
2019 Data sciences 56 0 44 10
2019 Policy 58 17 24 205
2019 Project management 46 13 41 60
2019 Other services to the public 58 19 23 15
2019 None of the above 52 22 26 50

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Intelligence analysts 24 4 33 5 27 7 15
2024 Communications or public affairs 11 19 27 12 23 8 25
2024 Security 4 31 32 4 20 9 20
2024 Administration and operations 10 33 31 2 9 15 105
2024 Human resources 6 47 33 3 10 3 35
2024 Financial management 18 45 19 0 0 18 10
2024 Information technology 27 17 34 17 0 5 20
2024 Policy 3 19 52 10 10 5 160
2024 Project management 3 23 51 7 11 5 50
2024 None of the above 11 20 47 8 7 7 25
2022 Communications or public affairs 11 36 33 4 4 11 25
2022 Security 10 22 35 8 13 12 25
2022 Administration and operations 12 45 33 1 2 6 75
2022 Human resources 6 51 29 4 6 3 30
2022 Financial management 21 22 37 7 0 13 15
2022 Information technology 8 15 45 17 0 15 15
2022 Policy 3 28 49 3 7 11 145
2022 Project management 4 33 44 6 10 2 40
2022 Other services to the public 20 30 27 14 10 0 15
2022 None of the above 19 23 36 3 17 3 30
2020 Communications or public affairs 0 58 42 0 0 0 15
2020 Security 0 37 63 0 0 0 15
2020 Administration and operations 12 40 41 2 1 4 50
2020 Human resources 3 24 64 4 3 4 30
2020 Financial management 19 32 50 0 0 0 15
2020 Policy 3 23 61 6 2 5 120
2020 Project management 7 33 41 7 11 0 25
2020 None of the above 15 24 61 0 0 0 30
2019 Communications or public affairs 0 41 40 7 0 13 15
2019 Security 0 13 81 6 0 0 15
2019 Administration and operations 10 45 29 3 8 5 60
2019 Human resources 16 24 38 5 12 5 20
2019 Policy 4 34 57 2 1 2 125
2019 Project management 4 48 37 0 0 11 25
2019 Other services to the public 30 29 41 0 0 0 10
2019 None of the above 0 24 63 4 4 4 25
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 21 13 29 10 0 0 49 39 10
2024 Intelligence analysts 42 24 23 6 0 0 5 70 6 25
2024 Communications or public affairs 48 45 0 4 3 0 0 93 7 75
2024 Security 43 47 6 2 2 0 0 89 4 40
2024 Administration and operations 42 41 9 6 2 0 0 84 8 200
2024 Human resources 56 30 9 5 1 0 0 86 6 85
2024 Financial management 39 56 3 0 2 0 0 95 2 40
2024 Procurement 54 20 16 9 0 0 0 74 9 10
2024 Information management 42 33 15 10 0 0 0 75 10 15
2024 Information technology 38 38 16 5 0 2 0 78 6 40
2024 Internal audit 45 25 18 12 0 0 0 70 12 15
2024 Evaluation 62 24 14 0 0 0 0 86 0 10
2024 Data sciences 33 38 13 6 10 0 0 71 16 15
2024 Policy 37 44 8 7 4 0 0 81 11 310
2024 Project management 34 44 10 6 5 0 0 78 12 100
2024 Other services to the public 39 42 10 4 4 0 0 81 9 20
2024 None of the above 39 33 6 15 7 0 0 72 22 65
2022 Client contact centre 27 73 0 0 0 0 0 100 0 10
2022 Communications or public affairs 50 44 5 1 0 0 0 93 1 70
2022 Access to information and privacy 44 19 17 9 10 0 0 64 19 10
2022 Security 32 48 5 8 5 2 0 82 13 50
2022 Administration and operations 47 37 11 3 2 0 0 84 6 145
2022 Human resources 57 34 5 2 1 0 0 92 3 75
2022 Financial management 56 33 2 4 2 2 0 91 7 45
2022 Information management 39 36 14 0 11 0 0 75 11 15
2022 Information technology 39 43 13 4 0 0 0 82 4 30
2022 Evaluation 61 28 0 0 11 0 0 89 11 10
2022 Data sciences 67 8 0 9 16 0 0 75 25 10
2022 Policy 46 37 8 6 3 0 0 83 9 265
2022 Project management 37 48 8 7 0 0 0 85 7 80
2022 Other services to the public 51 19 13 17 0 0 0 70 17 25
2022 None of the above 41 35 16 4 5 0 0 75 9 55
2020 Communications or public affairs 53 44 0 3 0 0 0 97 3 65
2020 Access to information and privacy 73 9 0 19 0 0 0 81 19 10
2020 Security 60 24 8 0 8 0 0 84 8 25
2020 Administration and operations 43 37 12 4 2 1 0 81 7 115
2020 Human resources 53 29 11 1 7 0 0 81 8 55
2020 Financial management 54 32 12 2 0 0 0 86 2 50
2020 Information management 34 61 0 5 0 0 0 95 5 15
2020 Information technology 68 15 8 0 8 0 0 83 8 25
2020 Evaluation 42 58 0 0 0 0 0 100 0 10
2020 Policy 46 36 8 8 2 0 0 82 10 225
2020 Project management 50 32 8 8 3 0 0 81 11 75
2020 Other services to the public 75 13 0 12 0 0 0 88 12 15
2020 None of the above 46 38 9 6 0 0 0 84 6 60
2019 Communications or public affairs 77 16 7 0 0 0 0 93 0 55
2019 Access to information and privacy 54 38 0 8 0 0 0 92 8 10
2019 Security 44 27 14 8 8 0 0 71 16 35
2019 Administration and operations 49 35 11 2 2 1 0 85 4 135
2019 Human resources 60 32 2 0 6 0 0 92 6 50
2019 Financial management 59 41 0 0 0 0 0 100 0 30
2019 Information management 61 26 0 7 6 0 0 87 13 15
2019 Information technology 59 30 6 0 6 0 0 88 6 15
2019 Data sciences 28 37 14 14 7 0 0 65 21 10
2019 Policy 43 39 6 6 5 0 0 82 11 205
2019 Project management 42 46 7 2 3 0 0 88 5 60
2019 Other services to the public 31 57 7 0 6 0 0 87 6 15
2019 None of the above 30 49 8 4 9 0 0 79 13 45

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 46 22 10 10 0 0 58 20 10
2024 Intelligence analysts 8 45 8 28 5 6 0 56 35 25
2024 Communications or public affairs 26 38 14 12 7 4 0 66 19 75
2024 Security 8 50 22 10 9 2 0 59 19 40
2024 Administration and operations 25 42 16 11 5 1 0 68 16 200
2024 Human resources 28 46 19 5 2 0 0 74 7 85
2024 Financial management 26 37 14 8 7 8 0 68 17 40
2024 Procurement 18 34 28 9 0 11 0 58 10 10
2024 Information management 31 28 22 5 9 5 0 62 15 15
2024 Information technology 9 48 21 13 8 0 0 58 21 40
2024 Internal audit 35 27 19 6 0 13 0 72 6 15
2024 Evaluation 17 59 9 7 0 0 7 83 8 10
2024 Data sciences 27 25 23 14 5 6 0 55 21 15
2024 Policy 19 38 18 17 8 1 0 57 25 310
2024 Project management 14 31 21 19 12 3 0 46 32 95
2024 Other services to the public 24 18 10 33 4 9 0 47 42 20
2024 None of the above 14 41 18 19 8 2 0 55 27 65
2022 Client contact centre 23 48 9 10 0 10 0 79 11 10
2022 Communications or public affairs 30 37 18 9 3 2 0 69 13 70
2022 Access to information and privacy 38 45 17 0 0 0 0 83 0 10
2022 Security 20 48 18 7 6 2 0 69 13 50
2022 Administration and operations 22 48 18 6 6 1 0 70 12 145
2022 Human resources 31 43 12 10 1 2 0 76 11 75
2022 Financial management 26 48 13 8 2 0 2 76 11 45
2022 Information management 25 50 12 13 0 0 0 75 13 15
2022 Information technology 13 26 40 13 4 4 0 40 18 30
2022 Evaluation 30 59 0 0 11 0 0 89 11 10
2022 Data sciences 23 61 0 16 0 0 0 84 16 10
2022 Policy 17 47 15 14 6 1 0 65 20 265
2022 Project management 18 50 16 5 11 1 0 68 16 80
2022 Other services to the public 22 35 22 9 12 0 0 57 21 25
2022 None of the above 14 44 19 14 9 0 0 58 22 55
2020 Communications or public affairs 41 50 6 3 0 0 0 91 3 65
2020 Access to information and privacy 36 55 0 0 9 0 0 91 9 10
2020 Security 19 52 16 10 3 0 0 71 13 25
2020 Administration and operations 32 41 19 6 2 1 0 73 8 115
2020 Human resources 30 46 15 5 3 2 0 77 8 55
2020 Financial management 30 42 20 4 0 4 0 75 4 50
2020 Information management 30 49 21 0 0 0 0 79 0 15
2020 Information technology 21 51 22 4 0 2 0 74 4 25
2020 Evaluation 8 66 17 0 8 0 0 75 8 10
2020 Policy 27 41 15 12 5 0 0 68 17 225
2020 Project management 28 36 20 15 1 0 0 64 16 75
2020 Other services to the public 32 38 6 6 6 12 0 80 13 15
2020 None of the above 20 40 23 12 3 0 0 61 16 60
2019 Communications or public affairs 45 43 9 3 0 0 0 88 3 60
2019 Access to information and privacy 54 23 15 8 0 0 0 77 8 10
2019 Security 19 33 19 18 10 0 0 53 28 35
2019 Administration and operations 28 39 20 8 4 0 1 68 11 135
2019 Human resources 45 41 4 4 0 6 0 91 4 50
2019 Financial management 41 46 10 3 0 0 0 87 3 30
2019 Information management 26 40 14 14 6 0 0 66 20 15
2019 Information technology 27 30 20 6 12 0 6 60 19 15
2019 Data sciences 0 51 21 14 14 0 0 51 28 10
2019 Policy 23 43 13 13 7 0 0 67 21 205
2019 Project management 25 46 19 7 3 0 0 71 10 60
2019 Other services to the public 10 35 24 19 12 0 0 45 31 15
2019 None of the above 8 30 22 23 15 0 2 39 38 50

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 0 39 0 22 0 0 22 39 10
2024 Intelligence analysts 15 26 21 21 0 0 17 25 49 25
2024 Communications or public affairs 22 22 30 16 11 0 0 27 43 75
2024 Security 11 19 34 26 2 6 2 31 32 40
2024 Administration and operations 15 32 33 12 6 0 2 18 48 200
2024 Human resources 13 28 40 15 2 1 1 17 42 80
2024 Financial management 15 36 29 9 5 0 5 15 54 40
2024 Procurement 18 30 52 0 0 0 0 0 48 10
2024 Information management 6 39 39 8 0 0 8 9 49 15
2024 Information technology 18 30 35 8 9 0 0 17 48 40
2024 Internal audit 0 24 29 18 23 6 0 43 26 15
2024 Evaluation 0 17 22 40 22 0 0 61 17 10
2024 Data sciences 22 26 41 6 0 0 5 6 51 15
2024 Policy 24 29 27 13 5 1 1 19 54 310
2024 Project management 21 34 31 11 2 2 0 12 56 100
2024 Other services to the public 22 32 30 11 5 0 0 15 55 20
2024 None of the above 13 32 32 13 8 0 1 22 45 65
2022 Client contact centre 10 8 62 8 0 0 11 8 21 10
2022 Communications or public affairs 13 24 36 12 14 0 0 26 38 70
2022 Access to information and privacy 8 29 10 31 10 0 11 47 42 10
2022 Security 4 27 28 24 15 0 2 40 32 50
2022 Administration and operations 15 31 34 11 5 1 3 17 48 145
2022 Human resources 6 26 40 19 9 0 1 27 32 75
2022 Financial management 14 25 38 14 4 2 2 18 42 45
2022 Information management 11 43 41 0 0 0 6 0 57 15
2022 Information technology 18 25 43 11 3 0 0 14 42 30
2022 Evaluation 11 6 22 42 19 0 0 60 17 10
2022 Data sciences 8 41 35 8 7 0 0 15 50 10
2022 Policy 18 29 34 15 2 0 1 18 48 265
2022 Project management 19 32 36 14 0 0 0 14 51 80
2022 Other services to the public 8 39 30 17 6 0 0 23 48 25
2022 None of the above 9 29 36 13 8 0 5 23 40 55
2020 Communications or public affairs 0 16 44 27 13 0 0 40 16 60
2020 Access to information and privacy 19 19 26 28 9 0 0 37 37 10
2020 Security 4 18 37 37 4 0 0 41 22 25
2020 Administration and operations 6 20 45 13 13 3 0 27 27 115
2020 Human resources 10 33 34 19 2 2 0 21 44 55
2020 Financial management 14 27 35 12 10 0 2 22 42 50
2020 Information management 8 37 21 27 8 0 0 35 44 15
2020 Information technology 17 30 37 11 6 0 0 17 47 25
2020 Evaluation 8 34 16 25 0 17 0 30 51 10
2020 Policy 9 28 37 20 6 0 0 26 37 225
2020 Project management 13 23 40 15 7 0 1 22 37 75
2020 Other services to the public 24 12 38 8 6 0 12 16 41 15
2020 None of the above 12 20 38 21 5 2 2 28 33 60
2019 Communications or public affairs 2 11 41 24 11 3 8 40 15 60
2019 Access to information and privacy 16 8 39 23 15 0 0 38 23 10
2019 Security 18 34 27 11 11 0 0 22 52 35
2019 Administration and operations 9 29 40 15 6 1 1 21 38 140
2019 Human resources 10 32 36 14 6 2 0 20 43 50
2019 Financial management 3 29 35 10 19 4 0 30 33 30
2019 Information management 6 26 49 13 6 0 0 19 32 15
2019 Information technology 12 26 47 0 15 0 0 15 38 15
2019 Data sciences 35 28 37 0 0 0 0 0 63 10
2019 Policy 11 23 36 21 8 1 0 30 34 205
2019 Project management 17 9 44 22 5 2 2 28 26 60
2019 Other services to the public 6 23 36 28 7 0 0 35 29 15
2019 None of the above 13 33 38 10 6 0 0 17 45 50

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 50 29 12 9 0 0 21 50 10
2024 Intelligence analysts 25 20 17 27 10 0 0 37 45 25
2024 Communications or public affairs 25 25 35 4 7 0 3 11 52 75
2024 Security 20 19 23 24 2 6 6 29 44 40
2024 Administration and operations 24 31 28 10 5 0 2 15 56 195
2024 Human resources 8 14 41 24 6 1 5 32 24 85
2024 Financial management 9 25 40 12 7 0 7 20 37 40
2024 Procurement 0 18 45 29 8 0 0 37 18 10
2024 Information management 8 20 27 16 6 15 8 28 37 15
2024 Information technology 18 28 28 19 7 0 0 26 46 40
2024 Internal audit 15 12 22 23 29 0 0 52 26 15
2024 Evaluation 0 27 16 24 18 0 14 50 32 10
2024 Data sciences 12 25 42 17 0 0 5 18 38 15
2024 Policy 22 24 29 15 7 2 1 23 48 305
2024 Project management 34 23 28 7 7 0 2 14 58 95
2024 Other services to the public 37 34 20 4 0 0 5 5 74 20
2024 None of the above 17 20 39 13 9 0 3 22 38 65
2022 Client contact centre 32 8 32 28 0 0 0 28 40 10
2022 Communications or public affairs 21 22 28 17 9 0 3 27 44 65
2022 Access to information and privacy 8 9 9 44 18 0 11 69 20 10
2022 Security 13 21 35 13 13 1 3 27 36 50
2022 Administration and operations 17 27 30 14 5 2 5 21 47 145
2022 Human resources 6 28 31 25 8 1 1 33 35 75
2022 Financial management 12 22 36 25 0 0 5 26 36 45
2022 Information management 12 12 27 17 0 18 14 25 35 15
2022 Information technology 10 49 31 9 0 0 0 9 59 30
2022 Evaluation 11 13 39 8 19 0 10 30 27 10
2022 Data sciences 16 33 51 0 0 0 0 0 49 10
2022 Policy 16 30 31 19 2 1 1 22 46 265
2022 Project management 33 26 32 7 2 1 0 9 59 80
2022 Other services to the public 38 22 16 11 6 0 7 18 64 25
2022 None of the above 17 30 33 10 3 2 5 14 50 55
2020 Communications or public affairs 13 22 36 19 8 1 0 28 36 65
2020 Access to information and privacy 9 19 18 26 19 0 9 50 31 10
2020 Security 15 29 22 16 18 0 0 34 44 25
2020 Administration and operations 15 24 35 15 9 2 0 25 40 115
2020 Human resources 24 22 27 17 7 3 0 25 46 55
2020 Financial management 15 24 39 12 8 0 2 21 40 50
2020 Information management 0 21 21 27 13 8 11 49 25 15
2020 Information technology 4 33 38 24 0 0 0 24 38 25
2020 Evaluation 8 25 49 8 0 8 0 9 37 10
2020 Policy 13 26 34 20 6 0 1 26 39 225
2020 Project management 23 17 31 22 4 1 1 26 41 75
2020 Other services to the public 30 18 30 16 6 0 0 22 48 15
2020 None of the above 17 17 32 20 8 0 5 29 37 60
2019 Communications or public affairs 3 14 44 27 2 2 8 31 20 55
2019 Access to information and privacy 16 0 47 23 15 0 0 38 16 10
2019 Security 23 31 19 21 3 3 0 24 56 35
2019 Administration and operations 17 24 35 14 7 1 1 22 42 135
2019 Human resources 14 15 24 28 12 6 0 43 31 50
2019 Financial management 0 32 35 24 10 0 0 33 32 30
2019 Information management 6 44 24 6 0 0 20 7 63 15
2019 Information technology 18 27 32 12 12 0 0 24 44 15
2019 Data sciences 49 21 0 30 0 0 0 30 70 10
2019 Policy 20 22 33 20 5 0 0 25 42 205
2019 Project management 22 27 32 12 3 3 0 16 51 60
2019 Other services to the public 29 24 25 22 0 0 0 22 53 15
2019 None of the above 28 31 27 10 2 0 2 12 60 50

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 27 31 20 13 0 0 33 36 10
2024 Intelligence analysts 13 7 29 34 0 0 17 41 24 25
2024 Communications or public affairs 23 23 31 18 5 1 0 23 46 75
2024 Security 6 8 25 24 29 6 2 58 15 40
2024 Administration and operations 13 28 33 16 5 0 4 23 43 200
2024 Human resources 15 18 36 21 8 1 1 30 33 85
2024 Financial management 13 18 34 23 7 0 5 32 33 40
2024 Procurement 19 39 17 26 0 0 0 26 57 10
2024 Information management 9 13 25 24 11 10 8 43 27 15
2024 Information technology 15 21 30 24 9 0 0 33 36 40
2024 Internal audit 0 12 36 18 29 0 5 49 12 15
2024 Evaluation 0 7 17 67 8 0 0 75 7 10
2024 Data sciences 12 10 32 34 12 0 0 46 22 15
2024 Policy 24 26 27 14 7 1 1 21 51 310
2024 Project management 21 21 36 13 9 0 1 22 42 95
2024 Other services to the public 19 27 25 10 13 5 0 25 49 20
2024 None of the above 15 12 52 12 9 0 0 21 27 65
2022 Client contact centre 32 8 20 41 0 0 0 41 40 10
2022 Communications or public affairs 14 30 31 15 8 0 1 24 45 65
2022 Access to information and privacy 0 55 9 15 10 0 11 28 61 10
2022 Security 7 17 28 25 21 1 0 47 24 50
2022 Administration and operations 17 26 28 17 7 3 3 25 45 140
2022 Human resources 10 23 31 26 9 0 0 36 34 75
2022 Financial management 14 15 30 32 6 2 2 39 30 45
2022 Information management 6 12 34 18 16 7 7 40 21 15
2022 Information technology 17 17 27 23 10 5 0 35 36 30
2022 Evaluation 11 8 32 20 29 0 0 49 19 10
2022 Data sciences 9 25 24 43 0 0 0 43 34 10
2022 Policy 22 28 22 19 8 1 0 27 50 265
2022 Project management 10 23 48 13 6 0 0 19 33 80
2022 Other services to the public 12 13 33 16 18 0 7 37 27 25
2022 None of the above 14 28 19 27 8 0 5 36 44 55
2020 Communications or public affairs 8 31 28 23 8 0 1 32 40 65
2020 Access to information and privacy 0 28 27 17 19 0 9 39 31 10
2020 Security 3 11 35 25 21 0 4 49 15 25
2020 Administration and operations 11 21 32 24 10 3 0 35 33 115
2020 Human resources 14 24 33 22 7 0 0 29 39 55
2020 Financial management 10 18 31 31 8 0 2 40 29 50
2020 Information management 0 25 17 26 26 0 6 56 26 15
2020 Information technology 8 36 20 25 11 0 0 36 44 25
2020 Evaluation 17 0 24 51 0 8 0 55 18 10
2020 Policy 16 22 32 22 7 0 0 29 38 225
2020 Project management 12 16 39 20 9 1 1 30 29 75
2020 Other services to the public 6 24 31 20 12 6 0 35 32 15
2020 None of the above 10 24 30 29 5 0 4 35 34 60
2019 Communications or public affairs 3 20 39 20 8 0 9 31 26 55
2019 Access to information and privacy 0 8 31 23 38 0 0 61 8 10
2019 Security 13 14 24 30 19 0 0 49 27 35
2019 Administration and operations 8 19 39 22 11 1 1 34 27 135
2019 Human resources 4 13 31 32 17 2 0 50 18 50
2019 Financial management 6 19 32 26 17 0 0 43 25 30
2019 Information management 0 11 70 6 0 0 13 7 13 15
2019 Information technology 6 21 32 30 12 0 0 41 27 15
2019 Data sciences 21 35 14 30 0 0 0 30 56 10
2019 Policy 14 19 37 20 10 0 1 30 33 205
2019 Project management 3 24 41 20 10 2 0 31 28 60
2019 Other services to the public 18 24 41 17 0 0 0 17 41 15
2019 None of the above 17 23 29 30 2 0 0 31 40 45

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 31 24 26 0 0 0 26 50 10
2024 Intelligence analysts 10 11 23 12 18 4 22 41 28 25
2024 Communications or public affairs 26 27 17 11 15 2 2 26 56 75
2024 Security 16 21 26 10 23 4 0 34 39 40
2024 Administration and operations 21 27 22 16 9 2 4 26 51 195
2024 Human resources 22 23 19 23 7 2 4 32 48 85
2024 Financial management 20 15 41 12 9 0 2 22 36 40
2024 Procurement 11 35 35 9 10 0 0 19 45 10
2024 Information management 13 19 32 29 0 0 8 31 35 15
2024 Information technology 20 38 12 16 14 0 0 30 58 40
2024 Internal audit 0 30 16 26 28 0 0 54 30 15
2024 Evaluation 7 23 25 24 21 0 0 44 30 10
2024 Data sciences 24 23 31 6 16 0 0 22 48 15
2024 Policy 27 19 23 13 12 3 4 26 50 310
2024 Project management 33 25 22 9 6 2 3 15 61 95
2024 Other services to the public 22 29 23 20 0 5 0 21 55 20
2024 None of the above 20 30 28 10 10 1 1 21 51 65
2022 Client contact centre 22 11 39 8 9 0 11 18 37 10
2022 Communications or public affairs 15 26 28 15 14 0 1 30 41 65
2022 Access to information and privacy 18 25 19 28 10 0 0 38 42 10
2022 Security 12 23 31 11 21 0 3 32 35 50
2022 Administration and operations 17 23 25 17 10 2 6 29 44 145
2022 Human resources 16 24 25 20 15 1 0 35 40 75
2022 Financial management 18 27 30 11 12 0 2 24 46 45
2022 Information management 0 31 34 23 0 5 7 26 35 15
2022 Information technology 25 27 24 9 11 4 0 21 54 30
2022 Evaluation 11 21 19 11 28 0 10 43 36 10
2022 Data sciences 34 0 34 8 16 8 0 26 37 10
2022 Policy 21 21 29 16 8 2 3 25 44 265
2022 Project management 21 26 23 19 8 2 0 28 49 80
2022 Other services to the public 20 21 25 16 14 3 0 31 43 25
2022 None of the above 25 18 24 16 11 2 4 29 46 55
2020 Communications or public affairs 6 20 33 27 12 0 1 40 27 65
2020 Access to information and privacy 18 19 17 19 19 0 9 41 40 10
2020 Security 15 8 43 30 0 0 4 32 24 25
2020 Administration and operations 17 25 33 13 9 2 1 23 43 115
2020 Human resources 33 22 21 14 6 2 2 21 57 55
2020 Financial management 15 22 31 18 10 0 4 29 39 50
2020 Information management 15 15 21 19 30 0 0 48 30 15
2020 Information technology 43 22 13 4 17 0 0 22 65 25
2020 Evaluation 17 0 58 17 0 8 0 18 18 10
2020 Policy 17 21 28 21 12 0 1 33 38 225
2020 Project management 21 32 27 11 7 0 3 18 55 75
2020 Other services to the public 24 26 18 14 12 0 6 28 53 15
2020 None of the above 23 20 30 19 5 0 4 25 44 60
2019 Communications or public affairs 6 11 24 37 20 0 2 57 18 60
2019 Access to information and privacy 8 8 16 23 15 7 23 55 22 10
2019 Security 20 13 41 10 16 0 0 26 33 35
2019 Administration and operations 18 25 26 17 12 1 1 29 44 135
2019 Human resources 12 28 26 8 22 4 0 31 42 50
2019 Financial management 6 16 28 26 20 4 0 48 23 30
2019 Information management 12 30 13 25 0 7 13 32 53 15
2019 Information technology 44 24 18 0 15 0 0 15 67 15
2019 Data sciences 35 28 30 7 0 0 0 7 63 10
2019 Policy 13 21 28 21 12 3 2 35 36 205
2019 Project management 27 18 32 10 7 5 0 18 48 60
2019 Other services to the public 24 41 29 6 0 0 0 6 65 15
2019 None of the above 30 32 24 8 2 0 4 11 65 45

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 31 20 20 13 9 7 39 37 10
2024 Intelligence analysts 5 8 15 28 24 4 17 66 16 25
2024 Communications or public affairs 7 19 18 24 23 3 7 51 29 75
2024 Security 16 7 27 25 11 10 4 42 26 40
2024 Administration and operations 12 20 30 18 12 2 6 32 35 200
2024 Human resources 14 16 28 20 14 3 4 37 32 85
2024 Financial management 14 15 25 31 4 3 8 39 33 40
2024 Procurement 19 27 20 17 18 0 0 35 45 10
2024 Information management 4 16 32 16 0 19 12 23 29 15
2024 Information technology 17 32 21 19 3 5 3 24 53 40
2024 Internal audit 0 0 40 38 21 0 0 60 0 15
2024 Evaluation 0 7 29 33 31 0 0 63 7 10
2024 Data sciences 10 19 24 18 17 7 5 40 33 15
2024 Policy 16 17 26 19 15 2 6 37 35 310
2024 Project management 20 22 27 17 8 2 5 26 45 100
2024 Other services to the public 18 18 20 21 23 0 0 44 36 20
2024 None of the above 12 14 27 25 14 7 1 42 28 65
2022 Client contact centre 22 20 22 16 0 9 11 20 53 10
2022 Communications or public affairs 8 19 22 23 24 3 1 49 28 65
2022 Access to information and privacy 8 54 7 31 0 0 0 31 62 10
2022 Security 10 23 16 21 17 4 8 43 38 50
2022 Administration and operations 21 23 26 12 9 5 5 23 48 145
2022 Human resources 13 24 20 15 16 4 8 35 42 75
2022 Financial management 14 21 32 17 7 2 7 27 38 45
2022 Information management 0 23 17 30 0 22 7 42 33 15
2022 Information technology 7 3 42 27 13 3 4 43 11 30
2022 Evaluation 11 0 17 14 25 10 23 58 16 10
2022 Data sciences 42 19 7 8 9 8 8 19 72 10
2022 Policy 20 23 26 19 6 3 4 26 46 265
2022 Project management 24 31 24 11 4 5 1 16 59 75
2022 Other services to the public 16 27 18 25 14 0 0 39 43 25
2022 None of the above 23 22 20 17 10 2 7 29 49 55
2020 Communications or public affairs 2 9 26 37 27 0 0 64 10 60
2020 Access to information and privacy 9 19 26 9 28 0 9 41 30 10
2020 Security 12 15 18 36 14 0 4 53 28 25
2020 Administration and operations 10 29 30 13 13 3 2 27 41 115
2020 Human resources 29 21 27 13 6 3 0 20 52 55
2020 Financial management 6 20 30 27 8 2 6 38 29 50
2020 Information management 0 9 31 34 14 0 12 55 10 15
2020 Information technology 21 25 22 21 6 4 0 29 49 25
2020 Evaluation 17 0 58 8 17 0 0 25 17 10
2020 Policy 14 16 35 20 11 1 3 32 31 225
2020 Project management 20 17 37 15 10 0 1 25 38 75
2020 Other services to the public 6 12 61 8 6 6 0 15 20 15
2020 None of the above 14 18 24 25 11 5 4 39 35 60
2019 Communications or public affairs 8 13 26 37 10 2 3 50 23 55
2019 Access to information and privacy 0 23 23 23 7 23 0 40 30 10
2019 Security 26 24 19 7 22 0 3 30 51 35
2019 Administration and operations 20 29 29 13 7 1 0 20 50 135
2019 Human resources 38 25 25 4 6 2 0 10 65 50
2019 Financial management 6 32 32 13 13 4 0 28 39 30
2019 Information management 12 20 30 18 6 7 6 28 37 15
2019 Information technology 30 35 12 18 6 0 0 24 65 15
2019 Data sciences 42 21 7 0 30 0 0 30 63 10
2019 Policy 21 23 26 15 11 2 1 27 46 205
2019 Project management 13 31 32 12 8 3 0 21 46 60
2019 Other services to the public 46 24 19 11 0 0 0 11 70 15
2019 None of the above 35 36 12 14 0 2 0 15 73 50

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 29 33 7 0 12 0 8 55 10
2024 Intelligence analysts 16 28 32 6 15 4 0 21 45 25
2024 Communications or public affairs 14 21 27 14 13 4 6 31 39 75
2024 Security 21 19 19 23 12 6 0 38 42 40
2024 Administration and operations 18 28 33 9 9 0 3 19 48 200
2024 Human resources 9 15 30 31 4 5 7 39 27 85
2024 Financial management 10 17 32 21 7 5 7 32 31 40
2024 Procurement 0 51 41 0 8 0 0 8 51 10
2024 Information management 0 22 23 26 11 10 8 45 27 15
2024 Information technology 16 19 38 20 4 0 3 25 36 40
2024 Internal audit 14 0 35 17 29 0 5 49 15 15
2024 Evaluation 7 0 45 30 9 8 0 43 8 10
2024 Data sciences 12 37 15 19 11 7 0 32 52 15
2024 Policy 24 22 28 11 7 4 3 20 50 310
2024 Project management 31 29 25 6 7 0 3 13 61 95
2024 Other services to the public 37 20 18 20 5 0 0 25 58 20
2024 None of the above 13 28 34 13 9 2 1 22 42 65
2022 Client contact centre 22 10 20 30 17 0 0 48 32 10
2022 Communications or public affairs 13 15 38 15 17 0 3 33 28 65
2022 Access to information and privacy 8 35 16 19 21 0 0 41 43 10
2022 Security 9 14 47 10 13 2 6 25 25 50
2022 Administration and operations 15 32 23 13 9 3 4 23 52 140
2022 Human resources 6 25 25 24 13 2 6 40 33 75
2022 Financial management 12 14 39 17 12 4 2 31 27 45
2022 Information management 7 12 35 26 6 0 14 38 21 15
2022 Information technology 11 18 31 23 10 5 3 36 31 30
2022 Evaluation 11 6 26 8 28 10 11 45 22 10
2022 Data sciences 33 25 15 19 9 0 0 28 57 10
2022 Policy 18 26 28 18 6 3 2 25 46 265
2022 Project management 20 31 31 12 5 1 0 18 51 80
2022 Other services to the public 44 10 11 14 14 0 7 30 58 25
2022 None of the above 14 25 39 9 9 0 4 19 41 55
2020 Communications or public affairs 5 17 34 28 17 0 0 44 21 60
2020 Access to information and privacy 0 9 36 26 19 0 9 50 10 10
2020 Security 12 27 14 29 14 0 4 45 40 25
2020 Administration and operations 18 19 33 20 10 1 0 30 37 115
2020 Human resources 24 20 29 16 9 3 0 26 45 55
2020 Financial management 9 17 37 20 16 0 2 36 26 50
2020 Information management 8 8 31 26 20 0 6 49 18 15
2020 Information technology 4 34 39 13 11 0 0 23 38 25
2020 Evaluation 17 0 42 33 8 0 0 41 17 10
2020 Policy 15 21 33 24 5 1 1 29 37 225
2020 Project management 24 19 35 9 8 1 4 18 45 75
2020 Other services to the public 18 30 38 14 0 0 0 14 48 15
2020 None of the above 16 15 33 25 5 2 3 32 33 60
2019 Communications or public affairs 3 6 54 18 12 2 5 33 10 60
2019 Access to information and privacy 8 8 25 17 16 25 0 44 22 10
2019 Security 21 25 42 2 8 0 3 10 47 35
2019 Administration and operations 18 21 38 16 5 2 0 21 40 135
2019 Human resources 10 16 41 16 14 4 0 31 27 50
2019 Financial management 3 9 44 30 13 0 0 43 12 30
2019 Information management 6 19 48 13 0 8 6 15 30 15
2019 Information technology 18 24 20 15 18 6 0 35 44 15
2019 Data sciences 49 28 0 23 0 0 0 23 77 10
2019 Policy 15 26 33 21 6 0 0 26 40 205
2019 Project management 19 32 27 13 7 2 0 21 52 60
2019 Other services to the public 35 16 32 17 0 0 0 17 51 15
2019 None of the above 31 28 28 9 2 2 0 10 61 50

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 42 31 8 0 12 7 10 52 10
2024 Intelligence analysts 5 22 23 21 25 0 3 48 28 25
2024 Communications or public affairs 4 12 39 32 13 0 0 44 16 75
2024 Security 7 19 36 25 11 0 2 37 27 40
2024 Administration and operations 13 17 35 22 8 1 3 31 32 200
2024 Human resources 1 14 42 23 16 0 4 41 15 85
2024 Financial management 12 19 36 19 7 2 5 28 34 40
2024 Procurement 0 42 25 18 8 8 0 28 45 10
2024 Information management 0 28 40 19 5 0 8 26 31 15
2024 Information technology 0 13 23 33 32 0 0 65 13 40
2024 Internal audit 0 6 72 5 11 0 5 17 6 15
2024 Evaluation 17 17 44 14 0 0 9 16 36 10
2024 Data sciences 24 35 7 23 10 0 0 34 59 15
2024 Policy 11 13 34 28 12 1 2 41 24 310
2024 Project management 18 19 31 22 8 0 2 31 38 95
2024 Other services to the public 19 20 37 15 9 0 0 24 39 20
2024 None of the above 17 19 26 21 16 0 0 37 36 65
2022 Client contact centre 0 30 19 12 29 0 11 45 33 10
2022 Communications or public affairs 3 14 38 30 11 0 3 43 18 65
2022 Access to information and privacy 8 18 33 19 21 0 0 41 26 10
2022 Security 8 24 23 24 18 0 3 44 33 50
2022 Administration and operations 11 26 33 18 7 2 2 27 39 145
2022 Human resources 7 20 37 20 15 0 1 35 27 75
2022 Financial management 11 19 39 21 8 0 2 29 31 45
2022 Information management 6 20 32 12 17 7 7 34 29 15
2022 Information technology 3 4 25 30 38 0 0 68 8 30
2022 Evaluation 11 15 18 16 29 0 11 51 29 10
2022 Data sciences 17 16 43 24 0 0 0 24 33 10
2022 Policy 8 23 38 21 8 1 1 30 31 265
2022 Project management 4 20 35 24 18 0 0 41 23 80
2022 Other services to the public 17 22 33 14 14 0 0 28 39 25
2022 None of the above 14 22 28 26 9 0 1 35 36 55
2020 Communications or public affairs 6 25 48 14 7 0 0 21 31 65
2020 Access to information and privacy 0 36 27 37 0 0 0 37 36 10
2020 Security 3 45 15 29 8 0 0 37 48 25
2020 Administration and operations 17 19 36 20 7 1 0 27 36 115
2020 Human resources 16 28 33 16 5 2 0 21 45 55
2020 Financial management 14 22 42 12 10 0 0 22 36 50
2020 Information management 8 34 8 37 8 0 5 47 45 15
2020 Information technology 0 8 23 43 25 0 0 68 8 25
2020 Evaluation 17 25 24 34 0 0 0 34 42 10
2020 Policy 11 30 39 15 4 0 0 19 42 225
2020 Project management 15 21 34 20 7 1 1 28 37 75
2020 Other services to the public 30 18 44 8 0 0 0 8 47 15
2020 None of the above 10 23 44 16 6 0 0 22 34 60
2019 Communications or public affairs 6 18 56 18 2 0 0 20 24 60
2019 Access to information and privacy 23 23 30 0 23 0 0 23 47 10
2019 Security 39 21 30 5 5 0 0 10 60 35
2019 Administration and operations 19 29 31 13 8 1 0 21 48 140
2019 Human resources 17 33 25 12 12 2 0 24 51 50
2019 Financial management 10 28 39 20 3 0 0 23 38 30
2019 Information management 12 26 36 6 13 0 7 20 41 15
2019 Information technology 6 6 21 38 30 0 0 67 12 15
2019 Data sciences 49 14 37 0 0 0 0 0 63 10
2019 Policy 25 30 28 13 4 0 0 17 55 205
2019 Project management 27 24 35 10 2 0 2 12 52 60
2019 Other services to the public 22 24 49 5 0 0 0 5 46 15
2019 None of the above 37 28 18 13 4 0 0 17 65 50

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Intelligence analysts 5 36 11 17 13 17 0 50 36 25
2024 Communications or public affairs 12 19 15 26 21 7 0 33 50 75
2024 Security 17 30 12 15 16 10 0 51 35 40
2024 Administration and operations 15 32 23 16 11 3 1 48 28 200
2024 Human resources 21 29 24 20 5 1 0 50 25 85
2024 Financial management 16 45 12 5 17 5 0 64 23 40
2024 Procurement 28 36 36 0 0 0 0 64 0 10
2024 Information management 19 37 15 20 9 0 0 56 29 15
2024 Information technology 7 34 18 26 15 0 0 41 41 40
2024 Internal audit 29 34 0 18 6 13 0 73 27 15
2024 Evaluation 21 30 7 18 7 9 7 60 31 10
2024 Data sciences 6 25 35 6 18 11 0 35 26 15
2024 Policy 9 20 18 24 24 5 0 31 50 310
2024 Project management 9 22 18 27 23 2 0 32 50 95
2024 Other services to the public 15 10 24 29 22 0 0 24 51 20
2024 None of the above 10 20 27 18 21 4 0 31 41 65
2022 Client contact centre 20 20 31 10 19 0 0 40 30 10
2022 Communications or public affairs 17 39 19 17 8 0 0 56 25 70
2022 Access to information and privacy 18 29 43 10 0 0 0 47 10 10
2022 Security 13 46 15 10 13 3 0 61 24 50
2022 Administration and operations 17 34 20 16 11 2 0 52 27 145
2022 Human resources 12 47 22 14 3 1 0 60 18 75
2022 Financial management 13 36 20 14 13 2 2 51 28 45
2022 Information management 29 23 12 18 11 7 0 55 31 15
2022 Information technology 0 37 18 36 7 3 0 38 44 30
2022 Evaluation 9 49 15 6 11 10 0 64 19 10
2022 Data sciences 7 51 8 8 25 0 0 58 34 10
2022 Policy 8 28 21 25 15 2 0 37 42 265
2022 Project management 3 43 19 20 14 1 0 47 34 80
2022 Other services to the public 10 25 22 24 20 0 0 34 43 25
2022 None of the above 15 27 22 21 15 0 0 42 37 55
2020 Communications or public affairs 39 40 12 6 2 2 0 80 8 60
2020 Access to information and privacy 19 28 26 9 0 19 0 57 11 10
2020 Security 16 48 20 12 0 4 0 67 12 25
2020 Administration and operations 18 39 23 14 3 2 0 59 18 115
2020 Human resources 19 38 22 15 3 4 0 59 18 55
2020 Financial management 25 39 21 11 2 2 0 66 13 50
2020 Information management 19 52 24 0 0 5 0 75 0 15
2020 Information technology 8 45 32 4 8 2 0 55 13 25
2020 Evaluation 0 51 24 17 0 8 0 55 18 10
2020 Policy 17 35 19 17 8 4 0 55 26 220
2020 Project management 13 35 24 21 4 1 1 49 26 75
2020 Other services to the public 34 19 13 19 7 9 0 58 28 15
2020 None of the above 21 27 23 18 7 4 0 50 26 60
2019 Communications or public affairs 23 50 12 3 2 9 2 81 5 60
2019 Access to information and privacy 23 38 8 0 0 31 0 89 0 10
2019 Security 10 38 11 25 16 0 0 48 41 35
2019 Administration and operations 15 33 26 15 7 5 0 50 23 140
2019 Human resources 16 41 18 20 0 4 2 60 21 50
2019 Financial management 30 41 13 16 0 0 0 71 16 30
2019 Information management 12 43 19 13 6 7 0 59 21 15
2019 Information technology 12 38 8 30 12 0 0 50 41 15
2019 Data sciences 0 23 14 7 56 0 0 23 63 10
2019 Policy 10 32 21 17 15 6 0 45 34 205
2019 Project management 8 32 14 25 15 5 0 43 43 60
2019 Other services to the public 10 12 42 24 6 6 0 24 31 15
2019 None of the above 6 19 23 25 23 2 2 26 50 50

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 55 10 10 9 10 0 69 21 10
2024 Intelligence analysts 35 50 3 9 3 0 0 85 12 25
2024 Communications or public affairs 64 19 4 9 5 0 0 82 14 75
2024 Security 73 14 2 6 4 0 0 87 11 40
2024 Administration and operations 55 22 8 9 5 2 0 78 14 200
2024 Human resources 58 20 7 12 1 2 0 79 13 85
2024 Financial management 38 37 11 7 5 2 0 77 12 40
2024 Procurement 65 27 8 0 0 0 0 92 0 10
2024 Information management 71 20 0 5 4 0 0 91 9 15
2024 Information technology 50 27 15 8 0 0 0 77 8 40
2024 Internal audit 46 37 0 17 0 0 0 83 17 15
2024 Evaluation 52 31 0 18 0 0 0 82 18 10
2024 Data sciences 39 32 19 6 5 0 0 71 11 15
2024 Policy 49 27 5 11 7 0 0 76 18 310
2024 Project management 49 20 11 12 8 0 0 69 20 100
2024 Other services to the public 54 18 10 18 0 0 0 72 18 20
2024 None of the above 54 28 2 4 6 5 1 87 10 65
2022 Client contact centre 41 33 17 9 0 0 0 74 9 10
2022 Communications or public affairs 76 16 1 5 1 0 0 92 7 65
2022 Access to information and privacy 63 28 0 0 0 9 0 100 0 10
2022 Security 64 17 7 5 8 0 0 80 13 50
2022 Administration and operations 55 28 9 3 4 1 0 84 7 145
2022 Human resources 65 20 7 3 4 1 0 86 7 75
2022 Financial management 56 22 6 6 2 6 0 84 9 45
2022 Information management 53 16 12 12 0 7 0 75 12 15
2022 Information technology 66 10 11 6 3 5 0 79 10 30
2022 Evaluation 63 18 8 0 11 0 0 81 11 10
2022 Data sciences 65 9 18 0 8 0 0 74 8 10
2022 Policy 56 23 6 11 5 0 0 79 15 265
2022 Project management 51 27 10 2 10 0 0 78 12 80
2022 Other services to the public 65 15 4 4 8 3 0 82 13 25
2022 None of the above 60 20 9 5 5 0 0 81 10 55
2020 Communications or public affairs 65 30 3 2 0 0 0 95 2 65
2020 Access to information and privacy 63 19 0 9 0 0 9 90 10 10
2020 Security 67 11 8 7 8 0 0 78 14 25
2020 Administration and operations 50 27 6 10 5 1 0 79 15 115
2020 Human resources 46 23 11 11 6 4 0 72 17 55
2020 Financial management 60 22 6 8 4 0 0 82 12 50
2020 Information management 60 34 0 5 0 0 0 95 5 15
2020 Information technology 67 22 7 0 4 0 0 89 4 25
2020 Evaluation 59 33 0 8 0 0 0 92 8 10
2020 Policy 53 25 6 8 5 2 0 80 14 225
2020 Project management 56 17 11 12 4 0 0 73 16 75
2020 Other services to the public 68 14 0 12 6 0 0 82 18 15
2020 None of the above 44 29 12 9 5 0 2 74 14 60
2019 Communications or public affairs 64 22 5 9 0 0 0 86 9 60
2019 Access to information and privacy 77 16 0 0 8 0 0 92 8 10
2019 Security 47 25 13 5 10 0 0 72 16 35
2019 Administration and operations 51 30 6 6 7 0 0 80 13 140
2019 Human resources 65 22 6 6 2 0 0 86 8 50
2019 Financial management 56 28 3 3 10 0 0 84 13 30
2019 Information management 30 51 6 7 6 0 0 81 13 15
2019 Information technology 53 24 0 12 12 0 0 76 24 15
2019 Data sciences 28 21 23 21 7 0 0 49 28 10
2019 Policy 51 19 8 12 10 0 0 71 21 205
2019 Project management 37 34 8 12 9 0 0 71 21 60
2019 Other services to the public 52 36 0 6 6 0 0 88 12 15
2019 None of the above 46 16 17 15 6 0 0 63 21 50

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 84 7 0 9 0 0 84 9 10
2024 Intelligence analysts 39 46 6 8 0 0 0 86 8 25
2024 Communications or public affairs 66 24 4 4 3 0 0 90 6 75
2024 Security 67 14 4 13 2 0 0 80 15 40
2024 Administration and operations 56 28 6 6 4 0 0 84 10 200
2024 Human resources 60 25 5 7 2 0 0 85 9 85
2024 Financial management 48 39 5 3 5 0 0 88 7 40
2024 Procurement 76 8 8 8 0 0 0 84 8 10
2024 Information management 72 14 5 0 9 0 0 86 9 15
2024 Information technology 58 26 6 11 0 0 0 83 11 40
2024 Internal audit 64 25 6 5 0 0 0 89 5 15
2024 Evaluation 62 38 0 0 0 0 0 100 0 10
2024 Data sciences 46 36 7 6 5 0 0 82 11 15
2024 Policy 58 24 4 10 4 0 0 82 14 310
2024 Project management 52 26 7 7 7 0 0 79 14 100
2024 Other services to the public 53 24 14 4 5 0 0 77 9 20
2024 None of the above 51 33 7 5 4 0 0 84 9 65
2022 Client contact centre 41 42 17 0 0 0 0 83 0 10
2022 Communications or public affairs 70 22 1 5 1 0 0 92 7 65
2022 Access to information and privacy 72 28 0 0 0 0 0 100 0 10
2022 Security 63 21 5 4 5 2 0 85 9 50
2022 Administration and operations 59 32 3 3 3 0 0 91 6 140
2022 Human resources 73 21 4 1 1 0 0 94 2 75
2022 Financial management 62 27 4 2 2 2 0 92 4 45
2022 Information management 35 45 20 0 0 0 0 80 0 15
2022 Information technology 74 19 7 0 0 0 0 93 0 30
2022 Evaluation 74 15 0 0 11 0 0 89 11 10
2022 Data sciences 67 16 0 0 17 0 0 83 17 10
2022 Policy 63 25 4 5 3 0 0 88 8 265
2022 Project management 65 21 8 4 1 0 0 87 5 80
2022 Other services to the public 80 12 0 4 4 0 0 92 8 25
2022 None of the above 67 26 3 2 2 0 0 93 4 55
2020 Communications or public affairs 86 11 2 2 0 0 0 97 2 65
2020 Access to information and privacy 81 19 0 0 0 0 0 100 0 10
2020 Security 65 24 4 0 8 0 0 89 8 25
2020 Administration and operations 59 28 7 5 1 1 0 87 6 115
2020 Human resources 49 33 9 6 4 0 0 82 9 55
2020 Financial management 62 21 6 8 2 0 0 84 10 50
2020 Information management 84 8 8 0 0 0 0 92 0 15
2020 Information technology 56 40 0 4 0 0 0 96 4 25
2020 Evaluation 82 9 9 0 0 0 0 91 0 10
2020 Policy 63 24 5 5 3 0 0 87 7 225
2020 Project management 61 28 4 4 2 0 0 90 6 75
2020 Other services to the public 64 18 6 6 6 0 0 83 12 15
2020 None of the above 56 29 8 5 2 0 0 85 7 60
2019 Communications or public affairs 81 18 2 0 0 0 0 98 0 60
2019 Access to information and privacy 77 8 8 0 8 0 0 84 8 10
2019 Security 36 41 8 10 5 0 0 76 16 35
2019 Administration and operations 51 34 4 7 3 0 0 85 10 135
2019 Human resources 71 18 2 4 6 0 0 88 10 50
2019 Financial management 62 29 0 3 6 0 0 90 10 30
2019 Information management 45 55 0 0 0 0 0 100 0 15
2019 Information technology 65 30 0 0 6 0 0 94 6 15
2019 Data sciences 51 28 14 0 7 0 0 79 7 10
2019 Policy 54 28 5 7 6 0 0 82 13 205
2019 Project management 48 28 9 10 5 0 0 76 16 60
2019 Other services to the public 54 34 0 6 6 0 0 88 12 15
2019 None of the above 53 22 6 13 6 0 0 75 19 50

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 65 10 0 9 10 0 79 10 10
2024 Intelligence analysts 44 35 17 3 0 0 0 79 3 25
2024 Communications or public affairs 64 25 3 3 4 1 0 90 7 75
2024 Security 56 32 4 6 2 0 0 87 9 40
2024 Administration and operations 48 34 9 5 3 1 0 83 8 200
2024 Human resources 55 30 10 3 1 0 1 86 4 85
2024 Financial management 43 43 9 0 2 2 0 88 2 40
2024 Procurement 65 27 8 0 0 0 0 92 0 10
2024 Information management 62 29 0 4 0 5 0 96 4 15
2024 Information technology 50 30 8 5 3 5 0 85 8 40
2024 Internal audit 51 38 5 0 6 0 0 89 6 15
2024 Evaluation 69 22 0 9 0 0 0 91 9 10
2024 Data sciences 44 35 0 17 5 0 0 78 22 15
2024 Policy 51 32 10 5 2 0 0 82 7 310
2024 Project management 45 34 8 8 4 0 0 79 13 100
2024 Other services to the public 48 20 27 0 5 0 0 68 5 20
2024 None of the above 47 44 5 0 3 1 0 92 3 65
2022 Client contact centre 41 20 22 18 0 0 0 60 18 10
2022 Communications or public affairs 68 26 3 3 1 0 0 93 4 65
2022 Access to information and privacy 55 17 18 9 0 0 0 73 9 10
2022 Security 52 32 10 2 2 1 0 85 4 50
2022 Administration and operations 48 40 8 3 2 0 0 88 5 145
2022 Human resources 72 19 4 3 2 0 0 91 5 75
2022 Financial management 57 29 4 2 2 2 2 91 4 45
2022 Information management 43 27 18 5 0 7 0 75 5 15
2022 Information technology 46 31 13 6 4 0 0 77 10 30
2022 Evaluation 69 0 20 0 11 0 0 69 11 10
2022 Data sciences 47 36 9 0 8 0 0 83 8 10
2022 Policy 60 25 6 6 3 0 0 86 8 265
2022 Project management 60 23 9 6 1 0 0 83 7 80
2022 Other services to the public 64 24 0 0 8 3 0 91 9 25
2022 None of the above 49 36 4 5 6 0 0 85 11 55
2020 Communications or public affairs 62 33 5 0 0 0 0 95 0 60
2020 Access to information and privacy 72 9 9 0 9 0 0 81 9 10
2020 Security 67 21 4 3 4 0 0 88 8 25
2020 Administration and operations 50 29 15 3 2 1 0 80 5 115
2020 Human resources 42 28 12 7 5 5 0 74 13 55
2020 Financial management 52 32 8 4 2 0 2 85 6 50
2020 Information management 45 48 0 0 8 0 0 92 8 15
2020 Information technology 51 28 4 8 4 4 0 82 13 25
2020 Evaluation 75 17 8 0 0 0 0 92 0 10
2020 Policy 55 32 8 2 3 0 0 87 5 225
2020 Project management 59 27 7 5 0 1 0 88 5 75
2020 Other services to the public 70 24 0 0 6 0 0 94 6 15
2020 None of the above 40 40 12 7 2 0 0 80 9 60
2019 Communications or public affairs 74 18 4 5 0 0 0 92 5 60
2019 Access to information and privacy 69 16 7 0 8 0 0 85 8 10
2019 Security 40 34 16 5 5 0 0 74 10 35
2019 Administration and operations 43 36 14 2 2 1 0 81 4 140
2019 Human resources 66 24 10 0 0 0 0 90 0 50
2019 Financial management 52 35 3 6 3 0 0 87 10 30
2019 Information management 24 70 0 6 0 0 0 94 6 15
2019 Information technology 65 24 0 0 12 0 0 88 12 15
2019 Data sciences 35 58 0 7 0 0 0 93 7 10
2019 Policy 52 29 5 10 4 1 0 81 14 205
2019 Project management 42 39 10 3 5 0 0 81 9 60
2019 Other services to the public 42 52 0 0 6 0 0 94 6 15
2019 None of the above 43 32 13 6 6 0 0 75 13 50

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 30 13 29 0 9 0 55 32 10
2024 Intelligence analysts 20 53 15 6 3 3 0 76 9 25
2024 Communications or public affairs 31 39 9 10 8 3 0 72 19 75
2024 Security 37 42 9 4 6 0 2 80 10 40
2024 Administration and operations 30 44 13 5 4 3 0 77 10 200
2024 Human resources 38 30 24 2 1 2 1 71 4 85
2024 Financial management 33 32 8 12 13 2 0 66 25 40
2024 Procurement 57 34 8 0 0 0 0 92 0 10
2024 Information management 39 47 0 5 9 0 0 86 14 15
2024 Information technology 34 35 15 11 0 6 0 73 11 40
2024 Internal audit 42 29 17 12 0 0 0 71 12 15
2024 Evaluation 44 7 0 16 17 16 0 61 39 10
2024 Data sciences 23 52 18 7 0 0 0 75 7 15
2024 Policy 25 39 14 10 8 3 0 67 19 310
2024 Project management 22 38 20 7 9 3 0 62 17 100
2024 Other services to the public 24 34 28 9 5 0 0 59 13 20
2024 None of the above 23 49 7 13 4 4 0 75 18 65
2022 Client contact centre 23 53 16 0 9 0 0 75 9 10
2022 Communications or public affairs 46 37 12 3 1 1 0 84 4 70
2022 Access to information and privacy 46 26 9 18 0 0 0 73 18 10
2022 Security 38 39 11 0 8 4 0 80 8 50
2022 Administration and operations 36 41 14 4 3 2 0 79 7 145
2022 Human resources 46 39 7 0 6 0 2 87 6 75
2022 Financial management 39 41 11 5 2 2 0 81 7 45
2022 Information management 42 24 21 6 0 7 0 71 6 15
2022 Information technology 37 33 13 10 4 3 0 73 14 30
2022 Evaluation 49 26 7 8 11 0 0 75 18 10
2022 Data sciences 49 17 8 9 17 0 0 66 26 10
2022 Policy 27 42 15 7 6 3 0 72 13 265
2022 Project management 34 41 10 7 4 4 0 77 12 80
2022 Other services to the public 26 32 19 8 8 6 0 62 18 25
2022 None of the above 27 45 10 4 8 5 2 77 13 55
2020 Communications or public affairs 41 42 8 5 2 2 0 85 7 65
2020 Access to information and privacy 27 45 9 0 9 9 0 79 10 10
2020 Security 30 61 4 0 4 0 0 92 4 25
2020 Administration and operations 37 34 18 5 4 3 0 73 9 115
2020 Human resources 31 36 18 7 6 2 0 68 13 55
2020 Financial management 41 39 13 6 2 0 0 79 8 50
2020 Information management 34 49 16 0 0 0 0 84 0 15
2020 Information technology 47 30 19 0 0 0 4 80 0 25
2020 Evaluation 25 33 8 17 0 8 8 70 20 10
2020 Policy 34 38 15 8 3 2 0 73 12 225
2020 Project management 36 31 17 14 2 0 0 67 16 75
2020 Other services to the public 32 45 12 6 0 6 0 82 6 15
2020 None of the above 31 45 15 7 2 0 0 76 9 60
2019 Communications or public affairs 66 23 5 3 0 3 0 91 3 60
2019 Access to information and privacy 54 23 15 0 8 0 0 77 8 10
2019 Security 33 36 11 13 8 0 0 69 21 35
2019 Administration and operations 38 31 20 6 2 2 0 71 8 135
2019 Human resources 54 30 8 8 0 0 0 84 8 50
2019 Financial management 59 22 10 3 6 0 0 81 10 30
2019 Information management 37 48 0 7 8 0 0 85 15 15
2019 Information technology 53 35 0 6 0 6 0 94 6 15
2019 Data sciences 0 37 14 21 28 0 0 37 49 10
2019 Policy 30 44 8 10 4 4 0 77 15 205
2019 Project management 33 42 16 4 5 0 0 75 9 55
2019 Other services to the public 5 47 23 12 6 6 0 56 19 15
2019 None of the above 29 27 30 8 6 0 0 56 14 45

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 46 13 9 0 10 0 76 10 10
2024 Intelligence analysts 21 50 6 5 5 13 0 82 12 25
2024 Communications or public affairs 28 39 6 9 8 10 0 74 19 75
2024 Security 30 39 6 0 7 18 0 85 8 40
2024 Administration and operations 30 38 13 6 4 9 0 75 11 200
2024 Human resources 45 32 7 4 3 8 1 85 7 85
2024 Financial management 35 27 14 5 6 12 0 72 13 40
2024 Procurement 25 33 31 0 0 0 11 65 0 10
2024 Information management 38 33 10 14 4 0 0 71 19 15
2024 Information technology 23 42 15 3 3 11 2 76 6 40
2024 Internal audit 48 22 11 0 6 13 0 81 7 15
2024 Evaluation 17 42 0 18 7 16 0 70 30 10
2024 Data sciences 23 23 32 17 0 6 0 49 18 15
2024 Policy 20 40 15 11 5 9 1 67 17 310
2024 Project management 24 46 16 2 6 4 1 74 9 100
2024 Other services to the public 24 44 14 9 5 4 0 71 14 20
2024 None of the above 26 40 15 7 3 7 2 73 11 65
2022 Client contact centre 11 52 17 0 0 19 0 79 0 10
2022 Communications or public affairs 36 44 7 5 2 7 0 86 7 70
2022 Access to information and privacy 21 42 28 0 0 9 0 70 0 10
2022 Security 40 20 18 4 6 10 2 69 11 50
2022 Administration and operations 34 38 13 7 1 6 0 78 8 140
2022 Human resources 54 29 8 0 4 3 2 88 4 75
2022 Financial management 49 23 15 3 5 6 0 76 8 45
2022 Information management 47 29 12 7 0 5 0 80 8 15
2022 Information technology 33 36 23 3 0 4 0 72 4 30
2022 Evaluation 29 25 15 0 11 20 0 68 14 10
2022 Data sciences 40 35 0 9 9 8 0 81 19 10
2022 Policy 24 39 15 10 4 9 0 69 14 265
2022 Project management 32 38 12 6 4 8 0 76 11 80
2022 Other services to the public 31 29 11 8 12 9 0 66 22 25
2022 None of the above 26 40 20 1 9 4 0 68 10 55
2020 Communications or public affairs 49 28 13 3 0 7 0 83 3 65
2020 Access to information and privacy 55 36 0 0 0 9 0 100 0 10
2020 Security 51 26 10 6 4 0 4 79 10 25
2020 Administration and operations 40 38 13 6 3 1 0 79 8 115
2020 Human resources 33 46 18 2 0 2 0 80 2 55
2020 Financial management 52 30 10 4 0 4 0 85 4 50
2020 Information management 19 55 13 0 0 13 0 85 0 15
2020 Information technology 60 17 13 2 0 4 4 84 2 25
2020 Evaluation 49 25 0 8 0 17 0 90 10 10
2020 Policy 35 37 14 7 3 3 0 75 10 225
2020 Project management 30 33 23 9 4 1 0 64 13 75
2020 Other services to the public 44 24 12 6 0 14 0 80 7 15
2020 None of the above 36 43 11 5 2 4 0 82 7 60
2019 Communications or public affairs 68 19 9 2 0 3 0 89 2 60
2019 Access to information and privacy 77 8 8 0 0 8 0 92 0 10
2019 Security 53 18 11 8 8 3 0 73 16 35
2019 Administration and operations 42 35 13 3 5 1 0 78 8 135
2019 Human resources 64 22 7 2 2 4 0 89 4 50
2019 Financial management 59 19 12 0 6 3 0 81 7 30
2019 Information management 32 36 32 0 0 0 0 68 0 15
2019 Information technology 59 24 12 6 0 0 0 82 6 15
2019 Data sciences 7 51 21 7 14 0 0 58 21 10
2019 Policy 40 36 9 7 4 4 0 79 12 205
2019 Project management 39 38 9 5 4 4 2 82 9 60
2019 Other services to the public 36 33 25 0 6 0 0 69 6 15
2019 None of the above 39 32 13 6 8 2 0 72 15 50

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 71 22 0 0 0 0 78 0 10
2024 Intelligence analysts 43 51 0 3 3 0 0 94 6 25
2024 Communications or public affairs 43 38 3 7 7 3 0 84 14 75
2024 Security 44 38 9 2 6 0 0 82 8 40
2024 Administration and operations 41 39 8 8 3 0 0 81 11 200
2024 Human resources 49 37 8 3 2 0 0 87 5 85
2024 Financial management 47 31 7 2 10 3 0 81 13 40
2024 Procurement 45 46 8 0 0 0 0 92 0 10
2024 Information management 57 35 0 4 4 0 0 91 9 15
2024 Information technology 34 35 17 8 5 0 0 70 13 40
2024 Internal audit 48 30 11 12 0 0 0 77 12 15
2024 Evaluation 37 37 18 0 7 0 0 74 7 10
2024 Data sciences 51 37 7 0 5 0 0 88 5 15
2024 Policy 34 39 9 11 7 0 0 73 18 310
2024 Project management 33 46 7 6 8 1 0 80 14 100
2024 Other services to the public 29 43 4 23 0 0 0 73 23 20
2024 None of the above 32 52 4 6 6 0 0 84 12 65
2022 Client contact centre 31 51 8 10 0 0 0 81 10 10
2022 Communications or public affairs 57 34 7 1 0 0 0 91 1 70
2022 Access to information and privacy 55 17 27 0 0 0 0 73 0 10
2022 Security 39 47 3 5 6 0 0 85 11 50
2022 Administration and operations 47 42 4 4 2 1 0 90 6 145
2022 Human resources 71 19 7 1 2 0 0 90 4 75
2022 Financial management 61 25 8 0 5 0 0 87 5 45
2022 Information management 59 24 18 0 0 0 0 82 0 15
2022 Information technology 41 35 13 7 4 0 0 76 11 30
2022 Evaluation 60 29 0 0 11 0 0 89 11 10
2022 Data sciences 58 18 16 0 9 0 0 75 9 10
2022 Policy 43 38 7 8 4 0 0 81 12 265
2022 Project management 39 46 6 4 4 0 0 85 8 80
2022 Other services to the public 52 32 8 0 8 0 0 84 8 25
2022 None of the above 38 43 9 3 7 0 0 81 10 55
2020 Communications or public affairs 74 24 2 0 0 0 0 98 0 60
2020 Access to information and privacy 63 37 0 0 0 0 0 100 0 10
2020 Security 64 24 7 0 4 0 0 88 4 25
2020 Administration and operations 49 40 5 2 3 0 0 89 5 115
2020 Human resources 37 35 20 5 4 0 0 72 9 55
2020 Financial management 62 28 8 0 2 0 0 90 2 50
2020 Information management 37 55 8 0 0 0 0 92 0 15
2020 Information technology 60 30 2 4 4 0 0 89 8 25
2020 Evaluation 66 25 8 0 0 0 0 92 0 10
2020 Policy 52 32 8 5 2 1 0 85 7 225
2020 Project management 43 38 10 5 2 1 0 82 8 75
2020 Other services to the public 64 24 0 12 0 0 0 88 12 15
2020 None of the above 56 27 7 7 4 0 0 83 10 60
2019 Communications or public affairs 80 17 0 3 0 0 0 97 3 60
2019 Access to information and privacy 77 16 0 0 8 0 0 92 8 10
2019 Security 46 34 11 2 8 0 0 80 10 35
2019 Administration and operations 49 35 9 5 3 0 0 84 8 135
2019 Human resources 60 34 4 0 2 0 0 94 2 50
2019 Financial management 61 29 6 0 3 0 0 90 3 30
2019 Information management 36 57 7 0 0 0 0 93 0 15
2019 Information technology 50 38 6 6 0 0 0 87 6 15
2019 Data sciences 37 35 21 0 7 0 0 72 7 10
2019 Policy 44 38 7 8 4 0 0 82 12 205
2019 Project management 40 41 10 8 0 0 0 81 8 60
2019 Other services to the public 41 35 18 0 6 0 0 76 6 15
2019 None of the above 30 39 18 6 6 0 0 69 12 50

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 35 30 0 9 10 0 57 10 10
2024 Intelligence analysts 37 37 5 0 5 9 7 88 6 25
2024 Communications or public affairs 48 25 5 5 2 11 4 85 9 75
2024 Security 45 29 9 6 4 7 0 79 11 40
2024 Administration and operations 39 18 13 10 8 6 7 65 20 200
2024 Human resources 38 27 6 9 8 3 9 74 19 85
2024 Financial management 36 18 17 2 5 13 10 69 9 40
2024 Procurement 36 16 20 0 0 0 28 72 0 10
2024 Information management 54 10 5 5 4 15 8 82 11 15
2024 Information technology 57 16 17 2 0 8 0 79 3 40
2024 Internal audit 33 17 13 10 12 7 7 59 26 15
2024 Evaluation 55 17 0 9 0 20 0 89 11 10
2024 Data sciences 19 34 21 5 0 0 21 67 6 15
2024 Policy 39 23 8 9 5 10 6 73 17 310
2024 Project management 32 26 16 8 6 6 7 66 16 100
2024 Other services to the public 44 23 23 0 0 0 10 75 0 20
2024 None of the above 38 23 10 7 4 12 6 74 14 65
2022 Client contact centre 22 42 20 0 9 0 8 69 10 10
2022 Communications or public affairs 52 24 13 1 0 3 7 85 1 70
2022 Access to information and privacy 45 16 19 0 0 10 9 76 0 10
2022 Security 46 23 8 3 8 6 6 78 13 50
2022 Administration and operations 47 30 7 2 3 7 4 86 5 145
2022 Human resources 40 26 6 2 7 5 13 81 12 75
2022 Financial management 40 24 12 0 9 12 2 75 10 45
2022 Information management 40 21 6 6 11 17 0 73 19 15
2022 Information technology 41 13 9 8 7 22 0 69 19 30
2022 Evaluation 23 14 0 0 22 10 31 62 38 10
2022 Data sciences 39 19 8 18 8 8 0 63 28 10
2022 Policy 47 28 6 7 5 4 4 81 13 265
2022 Project management 42 22 5 16 6 7 2 70 23 80
2022 Other services to the public 51 24 4 0 8 12 0 86 10 25
2022 None of the above 48 18 9 5 4 5 11 79 11 55

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 35 30 0 0 19 0 63 0 10
2024 Intelligence analysts 43 17 0 8 0 12 20 89 11 25
2024 Communications or public affairs 45 25 6 4 4 11 5 83 9 75
2024 Security 53 21 9 6 4 4 2 79 11 40
2024 Administration and operations 36 21 12 9 6 8 8 67 19 200
2024 Human resources 37 23 8 13 7 3 9 68 23 85
2024 Financial management 33 24 9 10 2 15 7 73 15 40
2024 Procurement 36 16 20 0 0 0 28 72 0 10
2024 Information management 49 20 5 0 4 15 8 89 5 15
2024 Information technology 54 19 15 3 2 8 0 78 5 40
2024 Internal audit 39 0 19 22 6 7 7 45 32 15
2024 Evaluation 47 37 0 0 0 16 0 100 0 10
2024 Data sciences 23 30 14 12 0 0 21 67 15 15
2024 Policy 37 25 9 8 6 9 6 73 17 310
2024 Project management 25 32 15 9 6 6 7 65 18 100
2024 Other services to the public 35 28 13 9 5 0 10 70 16 20
2024 None of the above 35 25 9 10 1 14 6 75 14 65
2022 Client contact centre 22 53 0 0 9 8 8 89 11 10
2022 Communications or public affairs 45 28 15 0 0 6 7 83 0 70
2022 Access to information and privacy 45 7 18 10 0 10 9 66 12 10
2022 Security 48 22 6 7 6 6 6 79 15 50
2022 Administration and operations 44 24 10 5 4 7 4 78 11 145
2022 Human resources 42 22 7 3 6 5 14 79 12 75
2022 Financial management 40 24 13 3 4 10 6 76 9 45
2022 Information management 40 14 13 6 11 17 0 65 19 15
2022 Information technology 47 4 17 3 7 22 0 65 14 30
2022 Evaluation 39 8 0 0 22 0 31 68 32 10
2022 Data sciences 50 9 8 9 17 8 0 63 28 10
2022 Policy 43 27 8 7 5 5 5 78 13 265
2022 Project management 42 21 7 15 8 6 2 68 25 80
2022 Other services to the public 51 16 4 3 14 12 0 76 19 25
2022 None of the above 47 15 7 7 7 6 11 75 16 55

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 8 17 12 10 31 0 44 32 10
2024 Intelligence analysts 14 17 50 0 0 20 0 38 0 25
2024 Communications or public affairs 20 27 21 5 7 20 0 59 15 75
2024 Security 22 32 14 7 10 15 0 63 20 40
2024 Administration and operations 23 21 22 7 3 23 1 58 13 200
2024 Human resources 34 17 20 4 4 18 3 64 10 85
2024 Financial management 32 22 11 8 0 27 0 74 11 40
2024 Procurement 28 24 0 0 0 37 11 100 0 10
2024 Information management 43 10 35 4 4 4 0 54 9 15
2024 Information technology 20 41 15 0 2 18 5 78 3 40
2024 Internal audit 42 11 16 12 0 19 0 65 15 15
2024 Evaluation 9 25 22 8 7 28 0 48 22 10
2024 Data sciences 10 22 16 13 0 32 6 53 21 15
2024 Policy 16 21 27 6 4 23 3 50 14 310
2024 Project management 22 17 29 12 4 16 1 47 19 100
2024 Other services to the public 34 11 22 15 0 13 5 55 18 20
2024 None of the above 19 23 26 7 3 20 1 54 14 65
2022 Client contact centre 19 20 32 8 0 21 0 49 11 10
2022 Communications or public affairs 32 34 17 3 4 10 0 73 8 70
2022 Access to information and privacy 21 32 20 0 0 26 0 73 0 10
2022 Security 25 20 27 6 4 16 2 55 12 50
2022 Administration and operations 33 27 22 5 1 11 1 68 7 140
2022 Human resources 42 22 15 4 4 12 2 74 9 75
2022 Financial management 38 27 12 5 4 15 0 76 10 45
2022 Information management 35 42 18 0 0 5 0 81 0 15
2022 Information technology 24 32 18 3 3 19 0 70 8 30
2022 Evaluation 19 18 14 0 11 39 0 59 18 10
2022 Data sciences 19 23 42 9 0 8 0 45 10 10
2022 Policy 22 27 28 6 4 13 1 57 11 265
2022 Project management 27 19 26 10 2 16 0 54 15 80
2022 Other services to the public 16 28 26 7 12 11 0 49 21 25
2022 None of the above 32 23 28 2 7 7 1 60 10 55
2020 Communications or public affairs 48 34 9 5 0 3 0 85 5 60
2020 Access to information and privacy 46 36 0 9 0 9 0 90 10 10
2020 Security 50 15 23 0 4 0 8 71 5 25
2020 Administration and operations 35 35 17 6 2 4 0 73 9 115
2020 Human resources 30 44 14 5 0 7 0 79 6 55
2020 Financial management 49 24 19 2 0 6 0 78 2 50
2020 Information management 19 29 21 0 0 32 0 70 0 15
2020 Information technology 49 21 13 2 0 11 4 83 2 25
2020 Evaluation 49 34 0 0 0 17 0 100 0 10
2020 Policy 37 33 13 8 4 4 1 73 13 225
2020 Project management 28 37 21 9 1 4 0 68 11 75
2020 Other services to the public 44 18 33 6 0 0 0 62 6 15
2020 None of the above 36 37 16 7 2 4 0 75 9 60

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 32 32 10 19 0 0 39 29 10
2024 Intelligence analysts 45 14 17 10 0 9 4 68 12 25
2024 Communications or public affairs 35 31 9 5 8 10 1 75 15 75
2024 Security 41 30 10 6 8 2 2 74 15 40
2024 Administration and operations 38 25 12 8 5 8 3 71 15 200
2024 Human resources 38 26 14 3 9 6 3 71 14 85
2024 Financial management 33 25 4 5 3 24 4 82 11 40
2024 Procurement 36 33 0 0 8 12 11 89 11 10
2024 Information management 57 25 10 4 4 0 0 81 9 15
2024 Information technology 34 38 10 2 0 10 5 85 2 40
2024 Internal audit 61 5 6 11 6 11 0 74 19 15
2024 Evaluation 51 24 9 7 0 0 9 82 8 10
2024 Data sciences 21 26 11 12 0 14 16 67 17 15
2024 Policy 33 29 9 10 8 7 5 70 20 310
2024 Project management 19 43 12 11 7 5 3 67 20 100
2024 Other services to the public 29 43 4 9 0 15 0 85 10 20
2024 None of the above 37 28 10 11 3 7 4 73 16 65
2022 Client contact centre 20 23 29 0 0 10 18 60 0 10
2022 Communications or public affairs 48 28 10 0 1 4 9 87 2 70
2022 Access to information and privacy 63 0 9 8 0 10 9 78 10 10
2022 Security 48 23 11 2 7 3 6 78 10 50
2022 Administration and operations 41 27 10 7 2 9 4 78 10 145
2022 Human resources 48 27 8 0 5 7 5 85 6 75
2022 Financial management 41 24 14 0 5 9 6 77 6 45
2022 Information management 31 30 17 0 0 12 11 79 0 15
2022 Information technology 42 14 24 6 3 7 4 62 11 30
2022 Evaluation 44 37 0 0 11 8 0 88 12 10
2022 Data sciences 34 33 0 18 8 8 0 72 28 10
2022 Policy 43 29 10 5 4 5 3 79 11 265
2022 Project management 32 29 13 9 10 4 2 66 20 80
2022 Other services to the public 44 26 4 5 8 7 4 80 15 25
2022 None of the above 35 29 11 7 8 3 7 71 17 55
2020 Communications or public affairs 60 22 6 5 2 3 2 87 6 65
2020 Access to information and privacy 63 28 0 0 0 9 0 100 0 10
2020 Security 50 32 4 6 4 4 0 86 10 25
2020 Administration and operations 47 32 11 3 4 2 1 81 8 115
2020 Human resources 33 35 13 7 7 2 4 72 15 55
2020 Financial management 50 21 10 4 2 4 8 81 7 50
2020 Information management 26 42 21 0 0 11 0 77 0 15
2020 Information technology 51 25 15 8 0 0 0 77 8 25
2020 Evaluation 49 51 0 0 0 0 0 100 0 10
2020 Policy 44 30 6 5 8 2 3 79 14 225
2020 Project management 34 39 5 8 9 2 1 76 18 75
2020 Other services to the public 59 12 12 0 6 12 0 80 6 15
2020 None of the above 48 26 13 7 2 2 4 78 9 60

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 0 65 9 0 26 0 0 12 10
2024 Intelligence analysts 4 9 19 2 3 58 6 33 15 25
2024 Communications or public affairs 7 13 15 8 6 49 2 41 28 75
2024 Security 6 12 22 4 11 38 8 32 28 40
2024 Administration and operations 9 11 24 3 3 43 8 41 11 200
2024 Human resources 19 16 20 4 2 33 6 57 10 85
2024 Financial management 8 14 14 6 0 47 10 53 13 40
2024 Procurement 8 8 20 8 11 35 11 29 35 10
2024 Information management 18 17 26 0 4 29 6 54 7 15
2024 Information technology 8 11 23 0 0 48 10 44 0 40
2024 Internal audit 5 12 8 11 5 46 13 41 40 15
2024 Evaluation 17 7 7 8 7 38 14 52 33 10
2024 Data sciences 16 5 11 0 0 57 11 65 0 15
2024 Policy 5 9 18 5 10 44 8 29 32 310
2024 Project management 5 13 18 5 9 46 4 37 28 100
2024 Other services to the public 5 10 27 4 5 44 5 29 18 20
2024 None of the above 3 12 24 6 3 47 4 31 19 65
2022 Client contact centre 11 23 36 0 0 10 19 49 0 10
2022 Communications or public affairs 7 25 17 0 1 44 4 64 3 65
2022 Access to information and privacy 11 20 18 0 10 34 8 53 17 10
2022 Security 14 11 13 2 6 47 6 55 17 50
2022 Administration and operations 10 16 24 1 1 40 8 49 5 145
2022 Human resources 8 20 20 1 2 38 11 54 7 75
2022 Financial management 19 13 11 0 5 47 5 67 11 45
2022 Information management 5 14 18 0 0 58 6 51 0 15
2022 Information technology 7 14 34 3 4 37 0 35 12 30
2022 Evaluation 8 14 7 0 11 51 10 55 28 10
2022 Data sciences 26 8 25 0 9 32 0 50 13 10
2022 Policy 8 16 19 5 2 46 4 47 15 265
2022 Project management 15 5 20 7 5 45 3 39 23 80
2022 Other services to the public 10 9 18 5 8 38 12 36 27 25
2022 None of the above 11 11 20 0 3 51 3 50 7 55

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Policy 0 0 20 11 59 10 0 0 78 10

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 23 30 0 30 10 0 33 33 10
2024 Intelligence analysts 24 34 16 0 6 3 17 72 7 25
2024 Communications or public affairs 34 28 3 10 5 14 6 77 19 75
2024 Security 42 19 9 6 10 12 2 70 19 40
2024 Administration and operations 31 28 16 7 8 5 4 66 16 200
2024 Human resources 27 29 11 13 4 9 7 67 20 85
2024 Financial management 21 22 26 3 12 5 12 51 18 40
2024 Procurement 16 18 28 0 0 18 20 55 0 10
2024 Information management 35 35 5 0 9 15 0 84 10 15
2024 Information technology 18 33 18 0 10 16 5 64 12 40
2024 Internal audit 35 6 18 0 6 23 13 62 9 15
2024 Evaluation 31 24 9 9 0 0 27 75 13 10
2024 Data sciences 28 38 5 11 5 7 6 76 18 15
2024 Policy 29 27 14 11 8 4 6 63 22 310
2024 Project management 23 27 16 13 11 4 5 56 27 100
2024 Other services to the public 30 14 38 5 13 0 0 44 18 20
2024 None of the above 31 40 8 6 9 3 3 75 16 65
2022 Client contact centre 22 50 20 0 0 0 8 78 0 10
2022 Communications or public affairs 42 23 10 11 0 5 9 76 13 65
2022 Access to information and privacy 48 17 8 10 0 9 7 78 12 10
2022 Security 34 33 10 7 6 6 4 74 14 50
2022 Administration and operations 32 31 11 6 5 10 5 74 13 145
2022 Human resources 39 27 14 2 4 6 9 77 7 75
2022 Financial management 36 31 10 5 2 2 14 80 8 45
2022 Information management 29 30 18 6 0 16 0 71 7 15
2022 Information technology 39 15 24 0 3 15 3 66 4 30
2022 Evaluation 18 22 0 0 11 10 39 78 22 10
2022 Data sciences 42 0 33 0 8 0 16 50 10 10
2022 Policy 32 24 15 9 4 7 8 67 15 265
2022 Project management 25 24 21 8 12 10 0 54 22 80
2022 Other services to the public 40 24 13 8 8 4 3 68 17 25
2022 None of the above 37 23 11 7 2 9 11 75 11 55
2020 Communications or public affairs 48 27 8 5 0 5 8 85 6 65
2020 Access to information and privacy 36 36 0 9 0 9 9 89 11 10
2020 Security 43 20 14 4 8 4 8 71 13 25
2020 Administration and operations 25 35 23 4 4 6 4 66 8 115
2020 Human resources 24 22 18 15 5 7 8 55 24 55
2020 Financial management 28 31 12 8 2 4 14 73 12 50
2020 Information management 47 34 5 0 0 13 0 94 0 15
2020 Information technology 32 28 19 13 0 0 8 65 14 25
2020 Evaluation 51 17 8 7 0 8 8 81 9 10
2020 Policy 31 26 12 11 5 8 7 67 19 225
2020 Project management 19 34 19 10 3 9 7 63 14 75
2020 Other services to the public 44 20 17 6 6 6 0 69 13 15
2020 None of the above 16 34 19 5 5 12 9 63 13 60
2019 Communications or public affairs 41 24 11 5 0 10 8 80 6 60
2019 Access to information and privacy 46 16 0 0 8 7 23 89 11 10
2019 Security 29 36 11 5 13 5 0 69 19 35
2019 Administration and operations 31 35 14 10 5 3 2 69 16 135
2019 Human resources 47 23 12 4 6 6 2 76 11 50
2019 Financial management 58 13 6 6 6 3 7 79 14 30
2019 Information management 19 61 0 13 0 7 0 86 14 15
2019 Information technology 38 26 12 6 6 6 6 73 13 15
2019 Data sciences 44 28 0 7 21 0 0 72 28 10
2019 Policy 37 23 11 12 11 2 5 64 24 205
2019 Project management 23 25 31 5 7 5 3 53 13 60
2019 Other services to the public 41 35 6 12 6 0 0 76 18 15
2019 None of the above 31 27 19 11 10 0 2 59 21 50

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 44 17 12 0 0 0 71 12 10
2024 Intelligence analysts 17 32 14 11 6 20 0 61 21 25
2024 Communications or public affairs 24 29 12 15 10 9 1 59 28 75
2024 Security 30 36 20 3 6 2 2 69 10 40
2024 Administration and operations 28 32 15 9 7 8 0 66 18 200
2024 Human resources 32 37 12 9 3 6 1 74 13 85
2024 Financial management 33 35 10 7 12 0 2 70 20 40
2024 Procurement 25 48 16 0 0 11 0 82 0 10
2024 Information management 40 41 0 4 5 0 11 90 10 15
2024 Information technology 27 36 16 13 8 0 0 63 21 40
2024 Internal audit 54 27 7 6 0 6 0 86 6 15
2024 Evaluation 32 41 0 20 0 0 7 79 21 10
2024 Data sciences 32 31 24 0 7 6 0 67 8 15
2024 Policy 22 38 17 11 9 4 0 62 20 310
2024 Project management 22 36 20 9 6 4 3 63 16 100
2024 Other services to the public 24 39 15 8 9 5 0 67 18 20
2024 None of the above 20 44 12 13 5 4 3 69 19 65
2022 Client contact centre 19 41 12 0 0 28 0 84 0 10
2022 Communications or public affairs 37 31 11 8 4 7 2 74 13 70
2022 Access to information and privacy 45 27 0 8 0 19 0 90 10 10
2022 Security 20 33 18 17 8 2 2 55 26 50
2022 Administration and operations 31 35 15 9 4 6 1 70 13 145
2022 Human resources 51 27 7 5 7 0 3 80 12 75
2022 Financial management 26 32 19 11 5 4 4 63 17 45
2022 Information management 22 59 7 13 0 0 0 80 13 15
2022 Information technology 25 29 23 15 7 0 0 54 23 30
2022 Evaluation 33 24 0 0 11 11 20 84 16 10
2022 Data sciences 23 53 8 8 0 8 0 83 8 10
2022 Policy 25 33 16 10 9 5 2 62 20 265
2022 Project management 19 41 14 13 8 5 0 63 22 80
2022 Other services to the public 29 38 12 7 8 7 0 71 16 25
2022 None of the above 25 28 22 14 11 0 0 53 25 55
2020 Communications or public affairs 43 30 12 11 2 2 2 75 13 65
2020 Access to information and privacy 36 55 0 0 9 0 0 91 9 10
2020 Security 48 22 16 3 12 0 0 70 14 25
2020 Administration and operations 36 33 18 7 4 2 0 70 11 115
2020 Human resources 48 26 14 2 5 1 4 78 7 55
2020 Financial management 44 30 12 8 2 2 2 77 10 50
2020 Information management 21 37 28 8 0 0 5 62 8 15
2020 Information technology 30 53 2 6 8 0 0 83 15 25
2020 Evaluation 34 33 17 0 0 0 17 80 0 10
2020 Policy 30 35 15 11 4 4 2 69 16 225
2020 Project management 27 44 14 7 4 3 1 74 12 75
2020 Other services to the public 44 18 0 26 6 6 0 66 34 15
2020 None of the above 38 34 13 4 5 2 4 77 9 60
2019 Communications or public affairs 34 35 8 8 0 12 3 81 10 60
2019 Access to information and privacy 31 8 16 8 8 7 23 55 22 10
2019 Security 24 34 16 10 13 3 0 60 24 35
2019 Administration and operations 28 38 21 8 4 0 1 66 12 135
2019 Human resources 54 28 0 16 2 0 0 82 18 50
2019 Financial management 39 25 19 6 3 3 3 69 10 30
2019 Information management 20 38 20 14 8 0 0 59 22 15
2019 Information technology 35 47 12 6 0 0 0 82 6 15
2019 Data sciences 23 28 0 28 14 0 7 55 45 10
2019 Policy 29 33 16 9 8 4 2 66 18 205
2019 Project management 19 41 17 15 8 0 0 59 24 60
2019 Other services to the public 29 24 18 17 12 0 0 53 29 15
2019 None of the above 14 28 32 6 8 10 2 48 16 50

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 32 58 0 0 0 0 42 0 10
2024 Intelligence analysts 31 36 25 6 0 3 0 69 6 25
2024 Communications or public affairs 29 37 13 10 6 6 0 69 17 75
2024 Security 35 31 14 8 6 6 0 70 15 40
2024 Administration and operations 30 35 20 7 5 2 0 66 13 200
2024 Human resources 35 32 19 11 3 1 0 67 14 85
2024 Financial management 33 30 13 13 7 5 0 66 21 40
2024 Procurement 36 37 16 0 0 0 11 82 0 10
2024 Information management 41 40 5 5 9 0 0 82 13 15
2024 Information technology 31 37 16 8 3 5 0 71 12 40
2024 Internal audit 54 22 13 6 0 6 0 80 6 15
2024 Evaluation 30 48 7 7 0 0 7 84 8 10
2024 Data sciences 27 48 20 0 5 0 0 75 5 15
2024 Policy 20 38 18 12 10 2 0 59 23 310
2024 Project management 20 37 17 13 10 3 1 59 24 100
2024 Other services to the public 19 30 13 19 9 9 0 55 31 20
2024 None of the above 17 44 15 19 1 4 0 64 21 65
2022 Client contact centre 11 43 37 0 0 9 0 59 0 10
2022 Communications or public affairs 40 34 20 3 1 1 0 75 5 70
2022 Access to information and privacy 16 49 18 10 0 7 0 70 11 10
2022 Security 26 36 21 8 8 2 0 63 15 50
2022 Administration and operations 32 37 19 8 3 2 0 70 10 145
2022 Human resources 42 33 17 4 2 0 2 77 6 75
2022 Financial management 47 17 25 0 2 4 4 70 3 45
2022 Information management 30 39 13 18 0 0 0 69 18 15
2022 Information technology 21 40 20 11 4 4 0 64 15 30
2022 Evaluation 49 22 18 0 11 0 0 71 11 10
2022 Data sciences 42 24 9 0 25 0 0 66 25 10
2022 Policy 24 40 20 6 6 4 0 67 12 265
2022 Project management 19 47 15 7 6 4 1 70 14 80
2022 Other services to the public 26 40 22 3 8 0 0 66 12 25
2022 None of the above 34 36 14 8 7 2 0 71 15 55
2020 Communications or public affairs 49 35 11 3 0 2 0 85 4 65
2020 Access to information and privacy 39 41 10 0 0 10 0 89 0 10
2020 Security 27 53 8 0 8 0 4 84 8 25
2020 Administration and operations 35 36 16 9 1 2 0 72 11 115
2020 Human resources 33 44 12 5 5 0 0 77 10 55
2020 Financial management 39 35 18 2 2 4 0 77 4 50
2020 Information management 32 40 28 0 0 0 0 72 0 15
2020 Information technology 40 37 8 11 0 4 0 80 11 25
2020 Evaluation 33 51 0 8 0 8 0 91 9 10
2020 Policy 35 35 17 6 5 3 0 71 12 225
2020 Project management 31 43 14 10 3 0 0 74 12 75
2020 Other services to the public 32 30 26 0 12 0 0 62 12 15
2020 None of the above 32 36 20 4 7 2 0 69 11 60
2019 Communications or public affairs 59 25 9 2 0 6 0 89 2 55
2019 Access to information and privacy 54 16 23 8 0 0 0 69 8 10
2019 Security 33 30 21 8 8 0 0 63 16 35
2019 Administration and operations 33 35 19 8 4 2 0 69 12 135
2019 Human resources 53 27 14 6 0 0 0 80 6 50
2019 Financial management 42 39 10 6 3 0 0 81 10 30
2019 Information management 42 12 33 13 0 0 0 54 13 15
2019 Information technology 44 32 18 6 0 0 0 76 6 15
2019 Data sciences 0 44 14 21 21 0 0 44 42 10
2019 Policy 26 37 20 8 8 2 0 64 16 205
2019 Project management 22 41 24 9 5 0 0 63 14 60
2019 Other services to the public 22 36 23 6 12 0 0 58 18 15
2019 None of the above 17 39 21 10 12 0 2 56 22 50

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 10 45 10 20 9 0 18 33 10
2024 Intelligence analysts 14 29 5 2 11 33 5 70 22 25
2024 Communications or public affairs 19 22 15 10 13 20 1 52 30 75
2024 Security 30 15 18 2 13 18 4 58 19 40
2024 Administration and operations 22 20 16 15 15 11 1 48 34 200
2024 Human resources 18 21 15 18 12 9 7 47 35 85
2024 Financial management 11 33 10 7 22 10 7 53 35 40
2024 Procurement 36 0 28 16 11 9 0 40 29 10
2024 Information management 37 11 15 5 13 14 4 59 22 15
2024 Information technology 13 13 26 16 13 12 8 33 35 40
2024 Internal audit 35 16 7 6 17 19 0 63 28 15
2024 Evaluation 0 17 7 9 7 37 22 42 40 10
2024 Data sciences 15 37 23 7 18 0 0 52 25 15
2024 Policy 14 17 16 15 17 20 2 40 40 310
2024 Project management 11 30 13 17 20 10 0 44 41 100
2024 Other services to the public 14 25 8 23 19 5 5 44 47 20
2024 None of the above 19 21 20 8 15 16 1 48 28 65
2022 Client contact centre 11 22 27 31 0 9 0 36 34 10
2022 Communications or public affairs 19 25 14 8 8 20 5 60 21 70
2022 Access to information and privacy 38 18 9 8 0 26 0 76 11 10
2022 Security 12 18 19 9 13 25 5 43 31 50
2022 Administration and operations 24 20 14 11 9 18 4 57 25 145
2022 Human resources 20 31 10 4 12 12 12 66 21 75
2022 Financial management 25 24 18 14 5 10 6 57 22 45
2022 Information management 11 19 18 6 13 28 5 45 28 15
2022 Information technology 10 20 10 24 13 18 4 39 48 30
2022 Evaluation 20 8 6 14 11 11 30 47 42 10
2022 Data sciences 26 8 25 16 17 8 0 36 37 10
2022 Policy 18 21 17 12 14 13 5 48 32 265
2022 Project management 20 15 23 8 14 20 0 43 28 80
2022 Other services to the public 16 16 22 11 8 27 0 44 27 25
2022 None of the above 26 17 11 18 14 9 6 50 37 55
2020 Communications or public affairs 26 19 27 9 2 16 2 54 13 65
2020 Access to information and privacy 17 36 9 9 0 28 0 74 13 10
2020 Security 11 39 15 8 8 4 16 62 20 25
2020 Administration and operations 22 26 26 11 9 6 1 51 21 115
2020 Human resources 17 18 32 13 12 7 2 38 27 55
2020 Financial management 17 22 25 17 8 6 4 44 28 50
2020 Information management 19 29 26 5 8 13 0 55 15 15
2020 Information technology 23 15 30 2 8 8 13 49 13 25
2020 Evaluation 0 25 24 0 8 17 25 44 15 10
2020 Policy 21 20 19 13 15 11 1 47 32 225
2020 Project management 14 26 16 14 20 8 1 44 37 75
2020 Other services to the public 20 0 24 12 23 6 14 25 45 15
2020 None of the above 25 15 24 10 7 16 4 50 21 60
2019 Communications or public affairs 24 26 15 8 3 19 5 66 15 60
2019 Access to information and privacy 23 23 8 8 8 7 23 66 22 10
2019 Security 25 13 21 3 31 0 8 41 36 35
2019 Administration and operations 20 15 28 12 10 13 1 41 26 135
2019 Human resources 26 15 30 11 4 4 10 47 18 50
2019 Financial management 30 34 16 10 10 0 0 64 20 30
2019 Information management 6 30 18 7 12 26 0 49 26 15
2019 Information technology 22 28 25 13 6 0 6 53 20 15
2019 Data sciences 0 23 0 21 42 14 0 26 74 10
2019 Policy 15 18 16 16 17 16 3 40 40 205
2019 Project management 8 12 19 35 16 10 0 23 56 60
2019 Other services to the public 16 19 28 18 12 0 7 38 32 15
2019 None of the above 19 12 24 6 19 18 2 38 32 50

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 44 0 20 0 0 0 80 20 10
2024 Intelligence analysts 23 23 9 36 10 0 0 46 45 25
2024 Communications or public affairs 25 51 4 6 14 0 0 76 20 75
2024 Security 26 43 4 20 6 0 0 70 26 40
2024 Administration and operations 36 42 3 12 7 0 0 78 19 200
2024 Human resources 57 33 2 7 1 0 0 90 8 85
2024 Financial management 33 47 3 10 8 0 0 80 17 40
2024 Procurement 30 43 8 19 0 0 0 73 19 10
2024 Information management 41 50 4 5 0 0 0 90 5 15
2024 Information technology 41 37 0 19 3 0 0 79 21 40
2024 Internal audit 54 39 0 0 6 0 0 94 6 15
2024 Evaluation 32 44 7 17 0 0 0 76 17 10
2024 Data sciences 16 25 17 36 6 0 0 41 42 15
2024 Policy 29 47 3 13 8 0 0 75 21 310
2024 Project management 20 48 8 14 10 0 0 68 24 100
2024 Other services to the public 10 49 14 9 18 0 0 59 27 20
2024 None of the above 21 40 3 22 14 0 0 62 35 65
2022 Client contact centre 20 63 10 8 0 0 0 82 8 10
2022 Communications or public affairs 46 34 3 13 4 0 0 80 17 70
2022 Access to information and privacy 36 64 0 0 0 0 0 100 0 10
2022 Security 30 48 7 7 6 2 0 80 13 50
2022 Administration and operations 31 47 2 13 7 0 0 78 20 145
2022 Human resources 51 42 2 2 2 0 0 93 5 75
2022 Financial management 48 33 4 10 5 0 0 81 15 45
2022 Information management 37 40 23 0 0 0 0 77 0 15
2022 Information technology 51 31 8 7 3 0 0 82 10 30
2022 Evaluation 69 20 0 0 11 0 0 89 11 10
2022 Data sciences 15 46 8 15 16 0 0 61 31 10
2022 Policy 33 40 4 18 5 0 0 73 23 265
2022 Project management 21 61 1 14 3 0 0 82 17 80
2022 Other services to the public 38 45 0 8 10 0 0 83 17 25
2022 None of the above 28 51 1 11 7 2 0 80 18 55
2020 Communications or public affairs 27 61 2 8 3 0 0 88 11 65
2020 Access to information and privacy 37 44 9 9 0 0 0 81 9 10
2020 Security 41 38 12 7 3 0 0 78 10 25
2020 Administration and operations 32 39 11 16 2 0 0 71 18 115
2020 Human resources 32 46 3 14 5 0 0 78 19 55
2020 Financial management 29 52 4 14 0 0 0 82 14 50
2020 Information management 32 39 16 13 0 0 0 71 13 15
2020 Information technology 60 36 0 4 0 0 0 96 4 25
2020 Evaluation 25 66 0 8 0 0 0 92 8 10
2020 Policy 22 52 5 18 3 0 0 74 21 225
2020 Project management 30 53 1 9 7 0 0 83 16 75
2020 Other services to the public 26 68 0 6 0 0 0 94 6 15
2020 None of the above 31 45 2 21 2 0 0 76 22 60

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 29 10 10 0 0 0 80 10 10
2024 Intelligence analysts 54 23 6 7 10 0 0 77 17 25
2024 Communications or public affairs 14 33 7 24 19 0 2 49 44 75
2024 Security 35 35 8 14 8 0 0 70 22 40
2024 Administration and operations 37 28 9 14 11 0 0 66 25 200
2024 Human resources 34 36 4 15 10 0 1 71 25 85
2024 Financial management 40 26 5 10 16 2 0 68 27 40
2024 Procurement 26 36 19 0 20 0 0 61 20 10
2024 Information management 36 48 6 5 4 0 0 84 10 15
2024 Information technology 29 22 19 5 22 0 2 53 28 40
2024 Internal audit 28 37 13 11 12 0 0 64 23 15
2024 Evaluation 17 36 7 23 17 0 0 53 40 10
2024 Data sciences 12 29 7 27 12 0 13 47 45 15
2024 Policy 26 32 10 17 14 0 1 58 31 310
2024 Project management 22 30 10 22 17 0 0 52 38 100
2024 Other services to the public 40 19 23 9 9 0 0 59 18 20
2024 None of the above 26 33 6 14 17 2 2 62 32 65
2022 Client contact centre 33 59 0 8 0 0 0 92 8 10
2022 Communications or public affairs 45 26 7 10 5 1 6 76 16 70
2022 Access to information and privacy 39 34 18 10 0 0 0 72 10 10
2022 Security 28 42 5 16 8 2 0 71 24 50
2022 Administration and operations 47 28 4 10 7 1 2 78 18 140
2022 Human resources 56 30 5 4 5 0 2 87 9 75
2022 Financial management 44 28 17 4 7 0 0 72 11 45
2022 Information management 29 54 0 11 6 0 0 83 17 15
2022 Information technology 35 33 14 7 11 0 0 68 18 30
2022 Evaluation 37 30 6 7 11 0 9 74 19 10
2022 Data sciences 44 24 16 9 8 0 0 67 17 10
2022 Policy 30 37 9 13 8 0 4 69 21 265
2022 Project management 39 35 7 12 4 0 3 76 17 80
2022 Other services to the public 36 28 12 14 7 0 3 66 22 25
2022 None of the above 49 23 18 4 5 1 0 73 9 55
2020 Communications or public affairs 39 40 5 14 3 0 0 78 17 65
2020 Access to information and privacy 44 46 9 0 0 0 0 91 0 10
2020 Security 54 30 8 8 0 0 0 85 8 25
2020 Administration and operations 35 35 14 14 2 0 0 70 16 115
2020 Human resources 36 36 15 7 6 0 0 72 13 55
2020 Financial management 47 30 12 8 2 0 0 78 10 50
2020 Information management 13 68 5 14 0 0 0 81 14 15
2020 Information technology 47 23 13 13 4 0 0 70 17 25
2020 Evaluation 33 42 17 8 0 0 0 75 8 10
2020 Policy 26 42 11 15 6 0 0 68 21 225
2020 Project management 34 43 1 12 7 1 1 79 20 75
2020 Other services to the public 40 24 18 6 0 6 6 73 7 15
2020 None of the above 39 38 9 14 0 0 0 78 14 60
2019 Communications or public affairs 54 26 6 11 3 0 0 80 14 60
2019 Access to information and privacy 77 23 0 0 0 0 0 100 0 10
2019 Security 32 30 3 10 25 0 0 62 35 35
2019 Administration and operations 52 34 6 7 1 0 0 85 8 135
2019 Human resources 41 30 4 7 18 0 0 71 25 50
2019 Financial management 62 29 0 6 3 0 0 90 10 30
2019 Information management 50 18 25 7 0 0 0 68 7 15
2019 Information technology 70 18 12 0 0 0 0 88 0 15
2019 Data sciences 14 44 0 21 21 0 0 58 42 10
2019 Policy 46 32 4 9 8 0 0 78 18 205
2019 Project management 51 39 2 7 2 0 0 90 8 60
2019 Other services to the public 35 34 7 12 12 0 0 69 24 15
2019 None of the above 24 35 2 24 15 0 0 59 39 50

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 74 0 0 10 10 0 89 11 10
2024 Intelligence analysts 29 37 6 24 3 0 0 66 27 25
2024 Communications or public affairs 34 39 1 11 9 4 1 77 21 75
2024 Security 60 22 14 2 2 0 0 82 4 40
2024 Administration and operations 41 32 14 8 5 0 0 73 13 200
2024 Human resources 48 34 9 4 3 0 1 83 7 85
2024 Financial management 34 31 23 4 7 0 0 65 12 40
2024 Procurement 52 20 8 11 9 0 0 72 20 10
2024 Information management 47 34 15 4 0 0 0 81 4 15
2024 Information technology 31 40 16 5 5 3 0 73 11 40
2024 Internal audit 46 23 13 18 0 0 0 69 18 15
2024 Evaluation 36 40 7 7 9 0 0 76 17 10
2024 Data sciences 27 49 13 0 12 0 0 76 12 15
2024 Policy 31 36 13 12 8 0 0 67 20 310
2024 Project management 34 41 16 7 3 0 0 74 10 100
2024 Other services to the public 30 47 9 9 4 0 0 77 13 20
2024 None of the above 39 26 4 18 8 5 0 69 27 65
2022 Client contact centre 11 73 8 0 8 0 0 84 8 10
2022 Communications or public affairs 44 32 6 8 4 0 6 81 13 70
2022 Access to information and privacy 57 19 8 16 0 0 0 77 16 10
2022 Security 36 35 9 10 6 4 0 74 17 50
2022 Administration and operations 43 37 9 6 4 1 1 82 10 140
2022 Human resources 52 32 8 4 2 0 1 86 6 75
2022 Financial management 52 33 4 4 2 2 2 89 7 45
2022 Information management 24 57 5 14 0 0 0 81 14 15
2022 Information technology 33 23 29 4 3 8 0 61 8 30
2022 Evaluation 57 26 7 0 11 0 0 82 11 10
2022 Data sciences 34 41 16 9 0 0 0 75 9 10
2022 Policy 36 36 12 9 4 0 2 74 13 265
2022 Project management 45 29 15 9 2 0 0 73 12 75
2022 Other services to the public 39 52 0 4 5 0 0 91 9 25
2022 None of the above 47 36 8 6 4 0 0 83 9 55
2020 Communications or public affairs 55 34 6 3 2 0 0 89 5 60
2020 Access to information and privacy 81 19 0 0 0 0 0 100 0 10
2020 Security 52 30 12 3 4 0 0 82 7 25
2020 Administration and operations 37 40 12 8 2 0 1 79 10 115
2020 Human resources 43 31 9 9 6 2 0 76 15 55
2020 Financial management 51 33 8 6 0 0 2 85 6 50
2020 Information management 19 39 28 14 0 0 0 58 14 15
2020 Information technology 53 32 0 15 0 0 0 85 15 25
2020 Evaluation 33 42 17 0 0 0 8 82 0 10
2020 Policy 40 35 12 7 5 1 0 76 12 225
2020 Project management 41 43 5 7 4 0 0 84 11 75
2020 Other services to the public 46 48 6 0 0 0 0 94 0 15
2020 None of the above 36 37 17 6 2 0 1 74 8 60
2019 Communications or public affairs 59 34 3 3 0 0 0 94 3 60
2019 Access to information and privacy 77 16 8 0 0 0 0 92 0 10
2019 Security 25 34 18 11 11 0 3 60 22 35
2019 Administration and operations 49 32 12 5 2 1 0 82 7 140
2019 Human resources 44 44 8 4 0 0 0 88 4 50
2019 Financial management 59 28 6 6 0 0 0 87 6 30
2019 Information management 29 45 13 13 0 0 0 74 13 15
2019 Information technology 53 35 0 12 0 0 0 88 12 15
2019 Data sciences 37 21 21 7 7 7 0 62 15 10
2019 Policy 49 34 8 5 3 0 0 84 9 205
2019 Project management 46 27 7 17 2 0 2 74 19 60
2019 Other services to the public 37 44 13 0 6 0 0 81 6 15
2019 None of the above 35 32 19 10 4 0 0 67 15 50

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 53 10 0 10 0 0 81 10 10
2024 Intelligence analysts 87 8 0 5 0 0 0 95 5 25
2024 Communications or public affairs 68 18 0 9 3 2 0 88 12 75
2024 Security 67 9 15 2 4 0 2 78 7 40
2024 Administration and operations 67 18 4 8 3 0 1 85 11 200
2024 Human resources 63 18 7 7 4 0 1 82 10 85
2024 Financial management 63 22 3 8 5 0 0 85 12 40
2024 Procurement 75 17 0 8 0 0 0 92 8 10
2024 Information management 67 14 14 5 0 0 0 81 5 15
2024 Information technology 66 26 3 5 0 0 0 92 5 40
2024 Internal audit 66 0 12 16 0 0 6 70 17 15
2024 Evaluation 62 7 7 9 0 0 14 81 10 10
2024 Data sciences 69 19 5 7 0 0 0 88 7 15
2024 Policy 70 15 3 7 3 0 1 87 10 310
2024 Project management 72 17 2 3 4 0 1 90 7 95
2024 Other services to the public 45 24 17 5 4 0 5 72 9 20
2024 None of the above 65 21 10 3 2 0 0 86 5 65

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 33 39 0 0 0 0 61 0 10
2024 Intelligence analysts 83 5 4 6 3 0 0 88 8 25
2024 Communications or public affairs 68 16 3 7 4 2 0 85 12 75
2024 Security 46 11 13 22 6 0 2 58 29 40
2024 Administration and operations 66 14 6 8 6 0 1 80 14 200
2024 Human resources 44 24 14 12 5 0 1 69 18 85
2024 Financial management 46 30 11 5 5 0 3 79 10 40
2024 Procurement 45 36 0 11 8 0 0 81 19 10
2024 Information management 71 10 11 9 0 0 0 81 9 15
2024 Information technology 64 18 10 8 0 0 0 82 8 40
2024 Internal audit 61 10 7 11 5 0 6 75 17 15
2024 Evaluation 62 7 7 9 0 0 14 81 10 10
2024 Data sciences 63 14 16 7 0 0 0 77 7 15
2024 Policy 65 13 7 8 5 0 2 80 13 310
2024 Project management 66 23 2 5 4 0 1 89 9 100
2024 Other services to the public 49 14 19 8 4 0 5 67 13 20
2024 None of the above 60 20 8 8 3 0 2 81 11 65

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 23 10 0 0 0 10 89 0 10
2024 Intelligence analysts 91 0 3 0 3 3 0 94 3 25
2024 Communications or public affairs 82 14 0 2 1 0 0 97 3 75
2024 Security 77 11 9 2 0 0 2 89 2 40
2024 Administration and operations 84 9 1 2 2 0 1 95 4 200
2024 Human resources 87 7 1 1 3 0 1 95 4 85
2024 Financial management 73 17 5 5 0 0 0 90 5 40
2024 Procurement 74 16 0 0 0 0 9 100 0 10
2024 Information management 82 14 0 4 0 0 0 96 4 15
2024 Information technology 86 14 0 0 0 0 0 100 0 40
2024 Internal audit 71 18 0 5 0 6 0 94 6 15
2024 Evaluation 86 0 0 0 0 0 14 100 0 10
2024 Data sciences 69 12 7 0 0 6 6 92 0 15
2024 Policy 81 9 3 2 3 0 2 92 5 310
2024 Project management 84 7 1 2 3 0 3 94 5 100
2024 Other services to the public 73 14 9 0 0 0 5 90 0 20
2024 None of the above 74 14 5 0 3 0 5 91 3 65
2022 Client contact centre 82 18 0 0 0 0 0 100 0 10
2022 Communications or public affairs 82 11 6 1 0 0 0 92 1 70
2022 Access to information and privacy 81 19 0 0 0 0 0 100 0 10
2022 Security 78 16 0 0 2 2 2 98 2 50
2022 Administration and operations 81 10 4 1 1 0 3 93 3 145
2022 Human resources 91 2 2 0 4 0 0 94 4 75
2022 Financial management 79 12 2 4 2 0 0 91 7 45
2022 Information management 66 27 7 0 0 0 0 93 0 15
2022 Information technology 87 9 3 0 0 0 0 97 0 30
2022 Evaluation 78 11 0 0 11 0 0 89 11 10
2022 Data sciences 58 17 17 0 0 0 8 82 0 10
2022 Policy 84 6 2 1 3 1 3 93 4 265
2022 Project management 86 8 4 1 0 0 1 95 1 80
2022 Other services to the public 78 0 8 4 0 0 11 87 4 25
2022 None of the above 78 11 5 0 0 0 6 95 0 55
2019 Communications or public affairs 89 5 3 2 0 0 2 95 2 55
2019 Access to information and privacy 92 8 0 0 0 0 0 100 0 10
2019 Security 83 10 2 0 2 0 3 95 2 35
2019 Administration and operations 83 9 1 4 2 0 0 93 7 135
2019 Human resources 85 8 4 0 4 0 0 92 4 50
2019 Financial management 97 0 0 3 0 0 0 97 3 30
2019 Information management 55 33 12 0 0 0 0 88 0 15
2019 Information technology 88 12 0 0 0 0 0 100 0 15
2019 Data sciences 70 7 23 0 0 0 0 77 0 10
2019 Policy 82 6 4 3 2 0 2 90 6 205
2019 Project management 85 10 3 2 0 0 0 95 2 60
2019 Other services to the public 63 31 0 0 6 0 0 94 6 15
2019 None of the above 69 10 13 0 2 0 6 84 2 50

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 18 29 0 0 0 0 71 0 10
2024 Intelligence analysts 46 28 18 3 3 3 0 76 6 25
2024 Communications or public affairs 38 34 25 1 0 1 0 73 1 75
2024 Security 28 30 21 0 4 10 5 70 5 40
2024 Administration and operations 40 30 19 4 4 2 1 72 9 200
2024 Human resources 49 27 17 5 0 2 0 78 5 85
2024 Financial management 53 20 13 7 0 5 2 78 8 40
2024 Procurement 45 35 20 0 0 0 0 80 0 10
2024 Information management 29 25 19 12 5 10 0 60 19 15
2024 Information technology 42 39 14 0 3 2 0 83 3 40
2024 Internal audit 21 43 24 12 0 0 0 64 12 15
2024 Evaluation 25 25 36 0 0 0 14 58 0 10
2024 Data sciences 32 39 10 0 7 12 0 80 8 15
2024 Policy 29 28 21 9 4 7 2 63 14 310
2024 Project management 33 33 23 4 1 3 4 70 5 95
2024 Other services to the public 39 15 18 5 13 10 0 59 20 20
2024 None of the above 31 30 18 4 2 10 4 72 7 65
2022 Client contact centre 20 0 69 0 0 11 0 22 0 10
2022 Communications or public affairs 37 42 15 4 0 0 1 80 4 70
2022 Access to information and privacy 46 36 8 9 0 0 0 83 9 10
2022 Security 40 26 15 3 12 2 2 68 16 50
2022 Administration and operations 40 32 16 4 1 5 2 78 6 145
2022 Human resources 56 26 7 5 1 3 1 85 7 75
2022 Financial management 46 39 4 4 2 2 2 89 7 45
2022 Information management 53 17 24 0 0 0 6 74 0 15
2022 Information technology 57 36 4 3 0 0 0 92 3 30
2022 Evaluation 27 18 35 11 0 9 0 49 12 10
2022 Data sciences 34 25 23 17 0 0 0 60 17 10
2022 Policy 32 30 23 9 2 3 1 65 11 265
2022 Project management 34 29 11 5 6 12 3 74 13 80
2022 Other services to the public 48 20 8 12 0 8 4 78 13 25
2022 None of the above 29 30 22 2 3 5 8 68 6 55
2020 Communications or public affairs 47 32 19 0 0 2 0 81 0 65
2020 Access to information and privacy 55 19 17 0 0 9 0 81 0 10
2020 Security 44 33 11 4 0 8 0 83 5 25
2020 Administration and operations 42 28 20 5 2 3 0 73 7 115
2020 Human resources 52 20 20 5 2 1 0 73 7 55
2020 Financial management 47 24 24 2 0 2 0 73 2 50
2020 Information management 24 55 16 0 0 0 5 83 0 15
2020 Information technology 55 21 19 3 0 2 0 78 3 25
2020 Evaluation 45 28 28 0 0 0 0 72 0 10
2020 Policy 33 25 23 11 4 4 0 61 15 225
2020 Project management 34 24 20 7 5 7 3 65 13 75
2020 Other services to the public 44 38 12 0 6 0 0 82 6 15
2020 None of the above 41 31 14 6 2 3 4 77 8 60
2019 Communications or public affairs 49 29 15 5 0 2 0 80 5 60
2019 Access to information and privacy 77 15 8 0 0 0 0 92 0 10
2019 Security 36 42 15 5 3 0 0 78 8 35
2019 Administration and operations 40 31 14 7 2 4 2 75 10 135
2019 Human resources 48 31 13 4 2 2 0 81 6 50
2019 Financial management 65 29 6 0 0 0 0 94 0 30
2019 Information management 44 25 25 0 0 6 0 73 0 15
2019 Information technology 56 35 8 0 0 0 0 92 0 15
2019 Data sciences 14 28 44 0 7 7 0 45 8 10
2019 Policy 34 27 21 8 4 5 0 65 13 205
2019 Project management 24 41 20 5 2 3 5 70 8 60
2019 Other services to the public 16 19 22 18 11 13 0 40 34 15
2019 None of the above 39 20 17 8 8 6 2 64 18 50

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 10 90 40
2024 Administration and operations 14 86 200
2024 Human resources 9 91 85
2024 Procurement 0 100 10
2024 Policy 18 82 310
2024 Project management 12 88 100
2024 None of the above 14 86 65
2022 Access to information and privacy 0 100 10
2022 Security 17 83 50
2022 Administration and operations 9 91 145
2022 Human resources 11 89 75
2022 Information management 0 100 15
2022 Policy 13 87 265
2022 Project management 14 86 80
2022 None of the above 9 91 55
2020 Communications or public affairs 0 100 65
2020 Access to information and privacy 0 100 10
2020 Administration and operations 14 86 115
2020 Human resources 17 83 55
2020 Information management 0 100 15
2020 Information technology 0 100 25
2020 Evaluation 0 100 10
2020 Policy 10 90 225
2020 Project management 11 89 75
2019 Access to information and privacy 0 100 10
2019 Security 21 79 35
2019 Administration and operations 17 83 140
2019 Human resources 15 85 50
2019 Policy 22 78 205
2019 Project management 19 81 60
2019 None of the above 21 79 50

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 41 59 30
2024 Policy 38 62 55
2022 Administration and operations 45 55 15
2022 Policy 50 50 35
2022 Project management 23 77 10
2020 Administration and operations 50 50 15
2020 Policy 40 60 20
2019 Administration and operations 38 62 25
2019 Policy 48 52 45
2019 Project management 45 55 10

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 64 36 30
2024 Policy 81 19 55
2024 Project management 92 8 10
2022 Administration and operations 69 31 15
2022 Policy 51 49 35
2022 Project management 83 17 10
2020 Administration and operations 44 56 15
2020 Policy 77 23 20
2019 Administration and operations 71 29 25
2019 Policy 61 39 45

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 0 100 15
2022 Policy 13 87 35
2022 Project management 0 100 10
2019 Policy 15 85 45

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 30
2024 Policy 0 100 55
2024 Project management 0 100 10
2022 Administration and operations 0 100 15
2022 Policy 0 100 35
2022 Project management 0 100 10
2020 Administration and operations 0 100 15
2020 Policy 0 100 20
2019 Administration and operations 0 100 25
2019 Policy 0 100 45
2019 Project management 0 100 10
2019 None of the above 0 100 10

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 6 94 15
2022 Policy 3 97 35
2022 Project management 0 100 10
2020 Administration and operations 0 100 15
2019 Administration and operations 0 100 25
2019 Project management 0 100 10
2019 None of the above 0 100 10

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 30
2024 Policy 0 100 55
2024 Project management 0 100 10
2022 Administration and operations 0 100 15
2022 Policy 0 100 35
2022 Project management 0 100 10
2019 Administration and operations 0 100 25
2019 Project management 0 100 10
2019 None of the above 0 100 10

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 30
2022 Administration and operations 0 100 15
2022 Policy 10 90 35
2022 Project management 8 92 10
2019 Policy 0 100 45
2019 Project management 0 100 10

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 31 69 30
2024 Policy 33 67 55
2024 Project management 44 56 10
2022 Administration and operations 15 85 15
2022 Policy 50 50 35
2022 Project management 0 100 10
2020 Administration and operations 31 69 15
2020 Policy 45 55 20
2019 Administration and operations 25 75 25
2019 Policy 38 62 40

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 43 57 30
2024 Policy 54 46 55
2022 Administration and operations 22 78 15
2022 Policy 40 60 35
2022 Project management 25 75 10
2020 Policy 58 42 20
2019 Administration and operations 37 63 25
2019 Policy 46 54 40
2019 Project management 45 55 10

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 53 47 30
2024 Policy 64 36 55
2024 Project management 70 30 10
2022 Administration and operations 58 42 15
2022 Policy 48 52 35
2022 Project management 29 71 10
2020 Administration and operations 49 51 15
2020 Policy 41 59 20
2019 Administration and operations 58 42 25
2019 Policy 54 46 40
2019 Project management 54 46 10

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 50 50 30
2024 Policy 40 60 55
2024 Project management 51 49 10
2022 Administration and operations 64 36 15
2022 Policy 43 57 35
2022 Project management 20 80 10
2020 Administration and operations 50 50 15
2020 Policy 23 77 20
2019 Administration and operations 34 66 25
2019 Policy 46 54 40

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 29 71 30
2024 Policy 50 50 55
2022 Administration and operations 39 61 15
2022 Policy 29 71 35
2022 Project management 42 58 10
2020 Administration and operations 37 63 15
2020 Policy 45 55 20
2019 Administration and operations 24 76 25
2019 Policy 49 51 40

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 71 29 30
2024 Policy 57 43 55
2024 Project management 43 57 10
2022 Administration and operations 61 39 15
2022 Policy 69 31 35
2022 Project management 39 61 10
2020 Administration and operations 50 50 15
2020 Policy 41 59 20
2019 Administration and operations 46 54 25
2019 Policy 55 45 40
2019 Project management 45 55 10

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 37 63 30
2024 Policy 44 56 55
2022 Administration and operations 24 76 15
2022 Policy 47 53 35
2022 Project management 16 84 10
2020 Policy 27 73 20
2019 Administration and operations 29 71 25
2019 Policy 48 52 40

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 30
2024 Policy 0 100 55
2024 Project management 0 100 10
2022 Administration and operations 0 100 15
2022 Policy 0 100 35
2022 Project management 0 100 10
2020 Policy 0 100 20
2019 Administration and operations 0 100 25
2019 Policy 0 100 40
2019 Project management 0 100 10
2019 None of the above 0 100 10

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Project management 0 100 10
2022 Administration and operations 0 100 15
2022 Policy 7 93 35
2022 Project management 0 100 10
2019 Policy 13 87 40
2019 None of the above 0 100 10

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 14 86 15
2022 Policy 3 97 35
2022 Project management 0 100 10
2019 Administration and operations 0 100 25
2019 Policy 11 89 40
2019 Project management 0 100 10
2019 None of the above 0 100 10

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 51 49 30
2024 Policy 64 36 55
2024 Project management 53 47 10
2022 Administration and operations 60 40 15
2022 Policy 39 61 35
2022 Project management 52 48 10
2020 Administration and operations 62 38 15
2020 Policy 50 50 20
2019 Administration and operations 45 55 25
2019 Policy 59 41 40
2019 Project management 45 55 10

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 17 83 30
2024 Policy 20 80 55
2024 Project management 0 100 10
2022 Administration and operations 7 93 15
2022 Policy 15 85 35
2022 Project management 0 100 10
2019 Policy 17 83 40

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 16 84 55
2022 Administration and operations 30 70 15
2022 Policy 12 88 35
2022 Project management 32 68 10
2019 Policy 18 82 40
2019 None of the above 0 100 10

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 67 33 30
2024 Policy 62 38 55
2022 Administration and operations 45 55 15
2022 Policy 50 50 35
2022 Project management 41 59 10
2020 Administration and operations 51 49 15
2020 Policy 45 55 20
2019 Administration and operations 59 41 25
2019 Policy 54 46 40
2019 None of the above 50 50 10

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 14 86 30
2024 Policy 25 75 55
2024 Project management 0 100 10
2022 Administration and operations 7 93 15
2022 Policy 26 74 35
2022 Project management 0 100 10
2020 Policy 41 59 20
2019 Administration and operations 30 70 25
2019 Policy 32 68 40

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 17 83 30
2024 Policy 9 91 55
2024 Project management 0 100 10
2022 Administration and operations 0 100 15
2022 Policy 10 90 35
2022 Project management 0 100 10
2019 None of the above 0 100 10

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 9 91 55
2022 Administration and operations 0 100 15
2022 Policy 5 95 35
2022 Project management 18 82 10
2019 Policy 15 85 40

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 12 88 55
2024 Project management 0 100 10
2022 Administration and operations 0 100 15
2022 Policy 5 95 35
2022 Project management 0 100 10
2019 None of the above 0 100 10

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 30
2024 Project management 0 100 10
2022 Administration and operations 0 100 15
2022 Policy 0 100 35
2022 Project management 10 90 10
2019 Project management 0 100 10

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 14 86 55
2024 Project management 0 100 10
2022 Administration and operations 0 100 15
2022 Policy 3 97 35
2022 Project management 14 86 10
2019 Policy 12 88 40

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 24 76 30
2024 Policy 24 76 55
2022 Administration and operations 15 85 15
2022 Policy 15 85 35
2022 Project management 0 100 10
2020 Policy 0 100 20

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 22 78 30
2024 Policy 17 83 55
2024 Project management 67 33 10
2022 Administration and operations 40 60 15
2022 Policy 38 62 35
2022 Project management 49 51 10
2020 Administration and operations 31 69 15
2020 Policy 31 69 20
2019 Administration and operations 28 72 25
2019 Policy 24 76 40

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Project management 0 100 10
2022 Administration and operations 14 86 15
2022 Policy 8 92 35

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 16 84 30
2024 Policy 11 89 55
2022 Administration and operations 0 100 15
2022 Policy 31 69 35

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Project management 0 100 10
2022 Administration and operations 0 100 15
2022 Policy 11 89 35

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Project management 0 100 10
2022 Administration and operations 7 93 15
2022 Policy 6 94 35

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 15 85 30
2024 Policy 12 88 55
2024 Project management 0 100 10
2022 Administration and operations 7 93 15
2022 Policy 16 84 35

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 21 79 30
2024 Policy 0 100 55
2022 Administration and operations 15 85 15
2022 Policy 16 84 35
2019 Project management 0 100 10

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 29 71 30
2024 Policy 22 78 55
2022 Administration and operations 16 84 15
2022 Policy 13 87 35

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 15 85 30
2024 Policy 11 89 55
2024 Project management 0 100 10
2022 Administration and operations 15 85 15
2022 Policy 21 79 35

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 9 91 55
2022 Administration and operations 31 69 15
2022 Policy 15 85 35

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 34 66 30
2024 Policy 37 63 55
2022 Administration and operations 30 70 15
2022 Policy 43 57 35

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 9 91 55
2022 Administration and operations 15 85 15
2022 Policy 11 89 35
2019 Project management 0 100 10

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 47 53 30
2024 Policy 57 43 55
2024 Project management 53 47 10
2022 Administration and operations 62 38 15
2022 Policy 49 51 35

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 30
2024 Project management 0 100 10
2022 Administration and operations 8 92 15
2022 Policy 3 97 35
2019 Project management 0 100 10

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 45 55 30
2024 Policy 74 26 55
2024 Project management 59 41 10
2022 Administration and operations 60 40 15
2022 Policy 63 37 35
2019 Project management 54 46 10

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 9 91 55
2022 Administration and operations 33 67 15
2022 Policy 7 93 35
2019 Project management 0 100 10

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 0 24 10 10 56 0 0 45 10
2024 Communications or public affairs 14 7 12 1 1 56 10 60 7 75
2024 Security 20 8 9 4 12 34 14 52 30 40
2024 Administration and operations 12 9 12 6 5 45 11 49 24 200
2024 Human resources 13 7 13 5 2 50 9 50 19 85
2024 Financial management 22 8 15 2 5 33 15 57 14 40
2024 Procurement 0 24 0 0 0 55 21 100 0 10
2024 Policy 7 10 10 9 8 44 11 40 39 310
2024 Project management 9 14 10 7 8 43 8 47 32 100
2024 None of the above 11 11 8 10 7 45 8 47 35 65
2022 Client contact centre 0 20 22 0 0 47 11 49 0 10
2022 Communications or public affairs 10 13 11 4 1 50 10 57 14 70
2022 Administration and operations 11 15 10 2 8 45 9 56 22 140
2022 Human resources 13 13 9 12 1 43 11 54 27 75
2022 Financial management 18 16 9 2 5 39 11 68 14 45
2022 Information management 0 20 12 0 0 61 6 63 0 15
2022 Information technology 18 15 29 4 0 32 3 51 6 30
2022 Evaluation 0 6 14 11 0 38 30 20 35 10
2022 Policy 9 9 11 5 8 43 14 44 30 265
2022 Project management 9 13 14 4 9 49 2 46 26 80
2020 Communications or public affairs 16 13 21 0 3 39 8 54 6 60
2020 Access to information and privacy 0 26 0 18 0 46 9 60 40 10
2020 Security 20 4 6 19 8 25 19 43 47 25
2020 Administration and operations 17 17 29 6 5 23 3 46 15 115
2020 Human resources 10 18 32 7 4 17 13 39 15 55
2020 Financial management 20 20 10 2 10 30 8 64 20 50
2020 Information management 13 21 21 5 0 26 13 57 9 15
2020 Information technology 11 17 23 4 4 32 8 47 14 25
2020 Evaluation 25 8 8 7 8 34 8 58 27 10
2020 Policy 15 12 17 6 7 36 8 47 23 225
2020 Project management 12 8 20 15 7 30 8 33 35 75
2020 Other services to the public 0 12 12 12 6 52 6 29 42 15
2020 None of the above 11 17 14 7 0 39 12 57 15 60
2019 Communications or public affairs 18 13 15 3 0 35 16 63 6 60
2019 Access to information and privacy 23 8 8 0 8 31 23 66 17 10
2019 Security 20 15 18 8 15 13 11 45 31 35
2019 Administration and operations 11 17 17 13 9 25 8 43 32 140
2019 Human resources 18 20 13 5 0 31 12 67 10 50
2019 Financial management 29 9 19 3 3 33 3 60 10 30
2019 Information management 12 33 12 0 0 31 12 79 0 15
2019 Information technology 35 20 6 0 0 33 6 90 0 15
2019 Data sciences 0 0 28 14 21 37 0 0 55 10
2019 Policy 13 12 19 11 10 28 6 39 32 205
2019 Project management 15 13 12 10 7 32 10 50 30 60
2019 Other services to the public 11 17 23 12 6 31 0 40 26 15
2019 None of the above 8 7 24 8 15 32 7 25 37 50

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Intelligence analysts 15 18 33 4 2 25 3 45 9 25
2024 Communications or public affairs 22 33 10 5 1 28 0 76 9 75
2024 Security 34 26 17 8 8 4 2 64 17 40
2024 Administration and operations 22 30 13 7 2 24 1 70 13 200
2024 Human resources 33 24 16 3 0 21 2 75 4 85
2024 Financial management 43 14 11 5 5 17 5 74 12 40
2024 Information management 42 30 0 5 9 15 0 85 15 15
2024 Information technology 23 35 23 3 0 14 3 69 4 40
2024 Policy 16 27 13 8 10 23 3 58 24 310
2024 Project management 20 32 17 7 7 16 1 62 17 100
2024 None of the above 21 27 16 10 4 20 1 61 19 65
2022 Communications or public affairs 28 29 14 7 0 21 1 73 9 70
2022 Security 20 33 22 0 6 16 4 65 7 50
2022 Administration and operations 27 37 13 3 4 15 1 76 8 145
2022 Human resources 30 24 17 7 5 13 4 66 14 75
2022 Financial management 38 32 4 3 5 12 6 86 9 45
2022 Information management 42 28 19 0 5 6 0 74 5 15
2022 Information technology 18 45 18 4 0 17 0 75 4 30
2022 Policy 20 28 16 7 5 22 1 63 16 265
2022 Project management 22 28 17 6 7 21 0 63 16 80
2022 Other services to the public 22 37 14 0 8 15 4 73 10 25
2022 None of the above 27 28 16 6 2 17 4 69 10 55
2020 Communications or public affairs 38 36 8 3 0 15 0 87 4 65
2020 Access to information and privacy 26 36 9 0 0 19 9 87 0 10
2020 Security 41 22 10 4 8 12 4 74 14 25
2020 Administration and operations 30 32 21 7 5 5 1 65 13 115
2020 Human resources 20 32 27 6 4 12 0 59 10 55
2020 Financial management 35 34 4 8 6 10 2 79 17 50
2020 Information management 28 26 8 9 0 28 0 76 13 15
2020 Information technology 24 34 19 8 0 11 4 68 10 25
2020 Evaluation 34 25 16 8 8 8 0 64 18 10
2020 Policy 29 24 20 7 6 13 1 62 15 225
2020 Project management 31 32 17 5 7 8 0 69 13 75
2020 Other services to the public 26 39 11 6 6 12 0 74 13 15
2020 None of the above 28 34 19 7 3 7 2 68 11 60
2019 Communications or public affairs 56 18 11 3 0 13 0 84 4 55
2019 Access to information and privacy 54 16 23 8 0 0 0 69 8 10
2019 Security 33 21 15 8 15 0 8 58 25 35
2019 Administration and operations 29 30 20 5 7 8 2 65 13 140
2019 Human resources 29 45 12 2 0 10 2 84 2 50
2019 Financial management 55 19 10 3 3 10 0 82 7 30
2019 Information management 25 56 7 0 0 6 6 92 0 15
2019 Information technology 50 18 0 6 0 27 0 92 8 15
2019 Data sciences 0 23 28 14 14 21 0 29 36 10
2019 Policy 27 25 15 8 12 10 4 60 22 205
2019 Project management 22 30 24 5 7 12 0 59 14 60
2019 Other services to the public 28 35 24 0 6 6 0 68 6 15
2019 None of the above 17 27 19 9 10 16 2 53 23 50

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 10 90 75
2024 Administration and operations 11 89 200
2024 Human resources 14 86 85
2024 Procurement 0 100 10
2024 Evaluation 0 100 10
2024 Policy 12 88 310
2024 Project management 13 87 100
2022 Client contact centre 0 100 10
2022 Access to information and privacy 0 100 10
2022 Administration and operations 9 91 140
2022 Human resources 11 89 75
2022 Information management 0 100 15
2022 Policy 8 92 265
2022 Project management 11 89 80
2020 Access to information and privacy 0 100 10
2020 Administration and operations 10 90 115
2020 Human resources 11 89 55
2020 Information management 0 100 15
2020 Information technology 0 100 25
2020 Evaluation 0 100 10
2020 Policy 11 89 225
2020 Project management 17 83 75
2020 None of the above 12 88 60
2019 Access to information and privacy 0 100 10
2019 Administration and operations 6 94 140
2019 Human resources 11 89 50
2019 Financial management 0 100 30
2019 Policy 12 88 205
2019 Project management 10 90 60
2019 None of the above 13 87 50

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 45 55 25
2024 Human resources 45 55 10
2024 Policy 39 61 35
2022 Administration and operations 20 80 15
2022 Policy 27 73 20
2020 Policy 41 59 25
2020 Project management 40 60 15
2019 Policy 36 64 25

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 61 39 25
2024 Human resources 100 0 10
2024 Policy 83 17 35
2024 Project management 72 28 15
2022 Administration and operations 84 16 15
2022 Policy 86 14 20
2020 Policy 79 21 25

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 10
2024 Project management 0 100 15
2022 Administration and operations 0 100 15
2022 Policy 9 91 20
2020 Project management 0 100 15

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 Human resources 0 100 10
2024 Policy 0 100 35
2024 Project management 0 100 15
2022 Administration and operations 0 100 15
2022 Policy 0 100 20
2020 Administration and operations 0 100 10
2020 Policy 0 100 25
2020 Project management 0 100 15
2019 Policy 0 100 25

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 6 94 15
2022 Policy 24 76 20
2020 Administration and operations 0 100 10
2020 Project management 0 100 15

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2022 Administration and operations 22 78 15
2022 Policy 10 90 20
2020 Administration and operations 0 100 10

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 10
2024 Policy 12 88 35
2022 Administration and operations 9 91 15
2022 Policy 5 95 20
2019 Policy 0 100 25

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 39 61 20
2024 Human resources 43 57 10
2024 Policy 25 75 35
2022 Administration and operations 20 80 15
2022 Policy 30 70 20
2020 Administration and operations 45 55 10
2020 Policy 33 67 25
2020 Project management 40 60 15
2019 Policy 28 72 25

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 30 70 20
2024 Policy 20 80 35
2022 Administration and operations 0 100 15
2022 Policy 23 77 20
2020 Policy 29 71 25
2020 Project management 37 63 15
2019 Policy 26 74 25

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 20 80 15
2022 Policy 9 91 20
2020 Policy 29 71 25

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 10
2024 Policy 11 89 35
2022 Administration and operations 0 100 15
2022 Policy 0 100 20
2020 Administration and operations 0 100 10

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 16 84 35
2024 Project management 44 56 15
2022 Administration and operations 44 56 15
2022 Policy 28 72 20
2020 Administration and operations 54 46 10
2020 Policy 42 58 25
2019 Policy 37 63 25

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 33 67 20
2024 Policy 48 52 35
2024 Project management 38 62 15
2022 Administration and operations 14 86 15
2022 Policy 43 57 20
2020 Policy 59 41 25
2020 Project management 39 61 15
2019 Policy 22 78 25

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 10
2022 Administration and operations 8 92 15
2022 Policy 0 100 20
2020 Project management 0 100 15

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 20
2024 Human resources 0 100 10
2024 Policy 13 87 35
2024 Project management 0 100 15
2022 Administration and operations 0 100 15
2022 Policy 9 91 20
2020 Administration and operations 0 100 10
2020 Project management 0 100 15

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 10
2022 Administration and operations 7 93 15
2022 Policy 5 95 20
2020 Project management 0 100 15

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 25 75 35
2022 Administration and operations 7 93 15
2022 Policy 33 67 20
2020 Policy 21 79 25

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 20
2024 Human resources 0 100 10
2024 Project management 0 100 15
2022 Administration and operations 0 100 15
2022 Policy 0 100 20
2020 Administration and operations 0 100 10
2020 Policy 0 100 25
2020 Project management 0 100 15
2019 Policy 0 100 25

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 24 76 20
2024 Policy 23 77 35
2024 Project management 40 60 15
2022 Administration and operations 31 69 15
2022 Policy 18 82 20
2020 Administration and operations 0 100 10

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 20
2024 Human resources 0 100 10
2024 Policy 0 100 35
2024 Project management 0 100 15
2022 Administration and operations 0 100 15
2022 Policy 0 100 20
2020 Administration and operations 0 100 10
2020 Policy 0 100 25
2020 Project management 0 100 15
2019 Policy 0 100 25

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 44 56 25
2024 Human resources 40 60 10
2024 Policy 37 63 35
2022 Administration and operations 21 79 15
2022 Policy 22 78 20
2020 Policy 29 71 25
2019 Policy 29 71 25

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2022 Administration and operations 0 100 15
2022 Policy 5 95 20
2020 Policy 21 79 25
2020 Project management 0 100 15

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 Human resources 0 100 10
2024 Project management 0 100 15
2022 Administration and operations 0 100 15
2022 Policy 4 96 20
2020 Project management 0 100 15

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 10
2022 Administration and operations 0 100 15
2022 Policy 0 100 20
2020 Project management 0 100 15
2019 Policy 18 82 25

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 10
2024 Project management 0 100 15
2022 Administration and operations 0 100 15
2022 Policy 8 92 20
2020 Project management 0 100 15

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 Human resources 0 100 10
2024 Policy 0 100 35
2024 Project management 0 100 15
2022 Administration and operations 0 100 15
2022 Policy 0 100 20
2020 Project management 0 100 15

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 Human resources 0 100 10
2024 Policy 12 88 35
2024 Project management 0 100 15
2022 Administration and operations 16 84 15
2022 Policy 9 91 20
2020 Administration and operations 0 100 10
2020 Policy 0 100 25
2020 Project management 0 100 15

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 Policy 26 74 35
2022 Administration and operations 24 76 15
2022 Policy 9 91 20
2020 Project management 0 100 15

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 51 49 25
2024 Human resources 52 48 10
2024 Policy 39 61 35
2024 Project management 57 43 15
2022 Administration and operations 38 62 15
2022 Policy 65 35 20
2020 Administration and operations 54 46 10
2020 Policy 50 50 25
2019 Policy 53 47 25

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 10
2024 Policy 13 87 35
2024 Project management 0 100 15
2022 Administration and operations 0 100 15
2022 Policy 9 91 20
2020 Project management 0 100 15

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 7 93 15
2022 Policy 10 90 20

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 10
2024 Policy 0 100 35
2024 Project management 0 100 15
2022 Administration and operations 0 100 15
2022 Policy 0 100 20
2020 Project management 0 100 15

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 Human resources 0 100 10
2024 Project management 0 100 15
2022 Administration and operations 0 100 15
2022 Policy 0 100 20
2020 Project management 0 100 15

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 10
2024 Project management 0 100 15
2022 Administration and operations 0 100 15
2022 Policy 4 96 20

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 0 100 15
2022 Policy 4 96 20
2020 Project management 0 100 15

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 26 74 35
2022 Administration and operations 8 92 15
2022 Policy 14 86 20
2020 Project management 0 100 15

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Project management 0 100 15
2022 Administration and operations 0 100 15
2022 Policy 14 86 20
2020 Project management 0 100 15

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 18 82 35
2022 Administration and operations 23 77 15
2022 Policy 13 87 20
2020 Project management 0 100 15

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 10
2024 Policy 36 64 35
2022 Administration and operations 47 53 15
2022 Policy 36 64 20

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 10
2022 Administration and operations 15 85 15
2022 Policy 5 95 20
2020 Project management 0 100 15

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 50 50 25
2024 Policy 53 47 35
2024 Project management 38 62 15
2022 Administration and operations 65 35 15
2022 Policy 56 44 20
2020 Project management 47 53 15

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 Human resources 0 100 10
2024 Project management 0 100 15
2022 Administration and operations 8 92 15
2022 Policy 0 100 20
2020 Project management 0 100 15

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 63 37 25
2024 Human resources 54 46 10
2024 Policy 78 22 35
2024 Project management 55 45 15
2022 Administration and operations 70 30 15
2022 Policy 82 18 20
2020 Project management 63 37 15

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Project management 0 100 15

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 16 84 15
2022 Policy 13 87 20

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 10 32 21 0 37 0 17 33 10
2024 Communications or public affairs 15 10 8 6 0 51 11 66 15 75
2024 Security 18 19 13 4 8 29 8 60 20 40
2024 Administration and operations 13 13 17 4 5 38 10 50 17 200
2024 Human resources 15 9 18 4 4 43 7 47 17 85
2024 Financial management 17 11 17 2 6 35 12 52 15 40
2024 Procurement 0 24 0 0 0 66 11 100 0 10
2024 Policy 6 11 11 7 6 52 7 40 33 310
2024 Project management 10 16 19 2 7 42 5 48 17 100
2024 None of the above 9 14 17 8 5 40 7 44 24 65
2022 Client contact centre 0 20 30 0 0 38 11 41 0 10
2022 Communications or public affairs 13 9 12 1 0 55 10 61 4 70
2022 Administration and operations 12 16 13 5 3 41 9 57 16 140
2022 Human resources 18 13 19 3 2 34 11 56 9 75
2022 Financial management 15 14 11 5 2 42 12 61 16 45
2022 Evaluation 0 11 14 0 11 54 10 31 30 10
2022 Policy 11 9 11 4 3 49 13 52 18 265
2022 Project management 11 12 15 7 6 47 2 45 25 80
2022 None of the above 18 20 15 0 4 40 3 67 6 55
2020 Communications or public affairs 14 11 26 5 0 40 5 45 9 65
2020 Access to information and privacy 9 17 0 0 0 64 9 100 0 10
2020 Security 23 4 17 10 0 28 19 50 19 25
2020 Administration and operations 18 20 25 3 4 26 4 54 10 115
2020 Human resources 10 10 33 4 2 28 13 34 9 55
2020 Financial management 26 26 12 2 0 26 8 78 3 50
2020 Information management 14 12 40 0 0 28 6 40 0 15
2020 Information technology 20 19 17 0 0 39 4 70 0 25
2020 Evaluation 25 8 8 0 0 49 8 80 0 10
2020 Policy 14 13 16 5 5 39 7 50 20 225
2020 Project management 11 16 20 8 8 30 8 43 25 75
2020 Other services to the public 0 12 18 12 0 52 6 29 28 15
2020 None of the above 14 12 16 2 0 47 9 60 4 60
2019 Communications or public affairs 16 10 15 0 2 38 19 61 4 60
2019 Access to information and privacy 15 8 23 0 8 23 23 43 15 10
2019 Security 23 11 26 8 8 19 5 45 21 35
2019 Administration and operations 18 17 22 3 2 31 7 56 8 140
2019 Human resources 16 22 9 6 0 33 14 71 11 50
2019 Financial management 27 25 3 3 3 35 3 84 10 30
2019 Information management 12 20 24 0 0 37 6 57 0 15
2019 Information technology 26 24 6 0 0 38 6 89 0 15
2019 Data sciences 0 0 7 7 21 58 7 0 80 10
2019 Policy 15 12 19 5 9 36 4 45 24 205
2019 Project management 12 12 27 3 5 34 7 40 14 60
2019 Other services to the public 11 11 36 0 6 37 0 34 9 15
2019 None of the above 10 10 28 4 8 30 10 33 21 50

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Intelligence analysts 15 28 37 2 0 15 3 51 3 25
2024 Communications or public affairs 26 28 11 5 0 29 1 77 8 75
2024 Security 38 29 15 4 6 4 4 73 11 40
2024 Administration and operations 20 31 15 8 3 21 2 67 14 200
2024 Human resources 30 26 16 7 0 19 1 71 9 85
2024 Financial management 38 17 12 7 6 17 3 69 16 40
2024 Information management 48 23 9 0 4 15 0 84 5 15
2024 Information technology 21 38 23 0 0 15 3 72 0 40
2024 Internal audit 41 12 17 12 5 13 0 61 19 15
2024 Policy 18 25 15 7 8 25 2 59 21 310
2024 Project management 17 30 20 8 5 19 0 59 16 100
2024 None of the above 21 30 20 11 3 14 1 60 16 65
2022 Communications or public affairs 33 33 11 1 0 17 5 84 2 70
2022 Access to information and privacy 45 8 28 0 0 9 10 65 0 10
2022 Security 21 24 23 0 6 17 8 61 8 50
2022 Administration and operations 25 43 11 2 3 16 1 81 6 145
2022 Human resources 35 23 19 5 2 13 3 69 9 75
2022 Financial management 38 24 16 3 5 10 4 73 9 45
2022 Information management 47 29 6 7 0 11 0 85 8 15
2022 Policy 19 31 14 4 4 25 2 69 11 265
2022 Project management 20 32 15 7 4 21 0 67 14 80
2022 Other services to the public 29 25 12 4 8 22 0 69 15 25
2022 None of the above 33 27 16 2 4 19 0 74 7 55
2020 Communications or public affairs 40 38 6 3 0 13 0 89 4 65
2020 Access to information and privacy 45 18 9 0 0 19 9 87 0 10
2020 Security 35 26 11 8 0 12 8 76 10 25
2020 Administration and operations 31 35 16 3 4 9 2 74 8 115
2020 Human resources 26 30 27 5 0 12 0 63 6 55
2020 Financial management 49 24 14 4 0 6 2 80 5 50
2020 Information management 32 27 15 0 0 26 0 79 0 15
2020 Information technology 34 36 17 0 0 8 4 81 0 25
2020 Evaluation 42 24 17 0 0 17 0 80 0 10
2020 Policy 32 26 18 5 6 12 1 67 13 225
2020 Project management 32 28 18 7 7 9 0 66 15 75
2020 Other services to the public 26 24 18 12 0 20 0 63 15 15
2020 None of the above 35 27 20 4 2 11 2 71 6 60
2019 Communications or public affairs 52 24 10 0 2 11 2 86 2 60
2019 Access to information and privacy 31 16 23 8 0 23 0 60 10 10
2019 Security 43 15 26 5 8 3 0 60 13 35
2019 Administration and operations 31 31 19 2 2 12 2 72 5 140
2019 Human resources 31 35 14 4 0 14 2 79 5 50
2019 Financial management 55 22 3 0 3 16 0 92 4 30
2019 Information management 31 56 13 0 0 0 0 87 0 15
2019 Information technology 44 18 12 0 0 27 0 84 0 15
2019 Data sciences 0 30 14 14 21 14 7 38 45 10
2019 Policy 30 24 14 4 10 17 1 66 17 205
2019 Project management 26 25 27 0 7 15 0 60 8 60
2019 Other services to the public 22 30 36 0 6 6 0 55 6 15
2019 None of the above 21 23 27 2 8 17 2 54 13 50

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 17 83 10
2024 Intelligence analysts 20 80 25
2024 Communications or public affairs 35 65 75
2024 Security 10 90 40
2024 Administration and operations 15 85 200
2024 Human resources 28 72 85
2024 Financial management 14 86 40
2024 Procurement 0 100 10
2024 Information management 13 87 15
2024 Information technology 22 78 40
2024 Internal audit 20 80 15
2024 Evaluation 31 69 10
2024 Data sciences 17 83 15
2024 Policy 20 80 310
2024 Project management 21 79 100
2024 Other services to the public 22 78 20
2024 None of the above 26 74 65
2022 Client contact centre 9 91 10
2022 Communications or public affairs 3 97 65
2022 Access to information and privacy 7 93 10
2022 Security 13 87 50
2022 Administration and operations 16 84 140
2022 Human resources 10 90 75
2022 Financial management 2 98 45
2022 Information management 0 100 15
2022 Information technology 7 93 30
2022 Evaluation 7 93 10
2022 Data sciences 16 84 10
2022 Policy 8 92 265
2022 Project management 13 87 80
2022 Other services to the public 15 85 25
2022 None of the above 11 89 55
2020 Communications or public affairs 11 89 65
2020 Access to information and privacy 9 91 10
2020 Security 18 82 25
2020 Administration and operations 17 83 115
2020 Human resources 20 80 55
2020 Financial management 6 94 50
2020 Information management 8 92 15
2020 Information technology 9 91 25
2020 Evaluation 17 83 10
2020 Policy 12 88 225
2020 Project management 15 85 75
2020 Other services to the public 0 100 15
2020 None of the above 7 93 60
2019 Communications or public affairs 29 71 60
2019 Access to information and privacy 16 84 10
2019 Security 29 71 35
2019 Administration and operations 16 84 140
2019 Human resources 26 74 50
2019 Financial management 16 84 30
2019 Information management 13 87 15
2019 Information technology 0 100 15
2019 Data sciences 28 72 10
2019 Policy 16 84 205
2019 Project management 22 78 60
2019 Other services to the public 18 82 15
2019 None of the above 9 91 50

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 51 49 25
2024 Administration and operations 63 37 30
2024 Human resources 50 50 25
2024 Policy 59 41 70
2024 Project management 61 39 20
2024 None of the above 60 40 20
2022 Administration and operations 73 27 20
2022 Policy 63 37 25
2022 Project management 69 31 10
2020 Administration and operations 46 54 20
2020 Human resources 35 65 10
2020 Policy 47 53 25
2020 Project management 36 64 10

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 77 23 25
2024 Administration and operations 75 25 30
2024 Human resources 84 16 25
2024 Policy 70 30 70
2024 Project management 70 30 20
2024 None of the above 72 28 20
2022 Administration and operations 69 31 20
2022 Policy 71 29 25
2022 Project management 59 41 10
2020 Administration and operations 76 24 20
2020 Human resources 91 9 10
2020 Policy 63 37 25
2020 Project management 91 9 10
2019 Communications or public affairs 84 16 15
2019 Administration and operations 69 31 20
2019 Human resources 92 8 15
2019 Policy 80 20 30
2019 Project management 70 30 15

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 22 40 10 8 10 5 5 69 20 20
2024 Administration and operations 59 31 3 7 0 0 0 89 7 25
2024 Human resources 66 15 5 0 9 5 0 85 10 20
2024 Policy 39 43 2 9 6 2 0 83 15 50
2024 Project management 32 38 14 17 0 0 0 69 17 15
2024 None of the above 49 27 0 6 9 0 9 83 17 15
2022 Administration and operations 64 18 18 0 0 0 0 82 0 15
2022 Policy 34 39 8 12 6 0 0 74 19 15
2020 Administration and operations 47 33 7 14 0 0 0 80 14 15
2020 Human resources 56 34 0 10 0 0 0 90 10 10
2020 Policy 47 41 0 12 0 0 0 88 12 15
2020 Project management 40 40 10 10 0 0 0 80 10 10
2019 Communications or public affairs 48 32 7 13 0 0 0 80 13 10
2019 Administration and operations 40 40 0 6 14 0 0 79 21 15
2019 Human resources 57 36 0 7 0 0 0 93 7 10
2019 Policy 61 21 11 7 0 0 0 82 7 20

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 40 10 0 19 0 0 71 19 10
2024 Intelligence analysts 53 31 0 0 8 3 5 91 9 25
2024 Communications or public affairs 63 17 6 8 3 3 0 82 11 75
2024 Security 56 25 11 2 4 2 0 82 6 40
2024 Administration and operations 49 32 8 4 3 3 1 84 7 200
2024 Human resources 44 35 4 12 2 1 2 81 15 85
2024 Financial management 53 16 8 8 7 5 3 75 16 40
2024 Procurement 37 33 19 11 0 0 0 70 11 10
2024 Information management 42 31 10 5 4 0 8 79 10 15
2024 Information technology 55 30 5 8 2 0 0 85 10 40
2024 Internal audit 67 21 0 0 6 6 0 94 6 15
2024 Evaluation 39 43 0 9 9 0 0 82 18 10
2024 Data sciences 41 36 6 12 0 0 5 81 13 15
2024 Policy 50 28 5 5 5 3 3 84 11 310
2024 Project management 43 35 6 7 5 1 3 81 13 100
2024 Other services to the public 34 43 4 9 4 6 0 82 14 20
2024 None of the above 53 22 9 8 5 3 1 78 13 65
2022 Client contact centre 39 23 28 0 0 0 10 69 0 10
2022 Communications or public affairs 56 30 1 4 0 5 5 94 4 70
2022 Access to information and privacy 70 20 0 11 0 0 0 89 11 10
2022 Security 42 23 7 9 6 11 2 75 16 50
2022 Administration and operations 51 32 7 2 3 2 2 87 5 140
2022 Human resources 66 25 1 3 2 1 1 94 5 75
2022 Financial management 45 29 14 7 0 2 2 78 8 45
2022 Information management 29 64 6 0 0 0 0 94 0 15
2022 Information technology 54 25 4 8 0 3 6 87 9 30
2022 Evaluation 41 41 11 7 0 0 0 82 7 10
2022 Data sciences 23 42 0 9 8 11 8 79 21 10
2022 Policy 43 34 8 6 4 4 2 81 10 265
2022 Project management 51 27 9 4 5 3 2 82 9 80
2022 Other services to the public 66 23 0 3 8 0 0 89 11 25
2022 None of the above 41 26 9 5 5 2 11 77 12 55
2020 Communications or public affairs 66 14 8 7 0 4 0 84 7 60
2020 Access to information and privacy 54 37 0 9 0 0 0 91 9 10
2020 Security 73 15 4 0 8 0 0 88 8 25
2020 Administration and operations 57 26 4 3 4 0 6 88 7 115
2020 Human resources 58 31 7 2 0 1 0 91 2 55
2020 Financial management 44 36 12 4 0 0 4 83 4 50
2020 Information management 60 32 8 0 0 0 0 92 0 15
2020 Information technology 70 13 8 0 0 4 4 91 0 25
2020 Evaluation 59 33 8 0 0 0 0 92 0 10
2020 Policy 51 26 8 6 2 4 2 83 9 225
2020 Project management 50 37 4 4 4 0 1 88 8 75
2020 Other services to the public 64 18 0 6 6 6 0 87 13 15
2020 None of the above 48 30 16 3 2 0 2 79 5 60
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 42 17 0 9 0 0 74 9 10
2024 Intelligence analysts 71 15 3 8 0 0 3 88 8 25
2024 Communications or public affairs 67 25 3 3 2 1 0 92 5 75
2024 Security 58 27 4 6 4 0 0 85 10 40
2024 Administration and operations 56 22 7 6 8 0 0 79 14 200
2024 Human resources 52 26 10 5 7 1 0 79 12 85
2024 Financial management 43 27 19 5 5 0 0 70 10 40
2024 Procurement 64 9 27 0 0 0 0 73 0 10
2024 Information management 71 10 10 0 9 0 0 81 9 15
2024 Information technology 52 36 3 8 2 0 0 87 10 40
2024 Internal audit 66 28 0 0 6 0 0 94 6 15
2024 Evaluation 56 36 9 0 0 0 0 91 0 10
2024 Data sciences 52 31 6 6 5 0 0 83 11 15
2024 Policy 55 29 5 3 7 1 0 85 11 310
2024 Project management 54 28 6 3 8 0 1 82 11 100
2024 Other services to the public 58 23 9 9 0 0 0 81 9 20
2024 None of the above 50 23 10 9 8 0 0 73 17 65
2022 Client contact centre 33 48 19 0 0 0 0 81 0 10
2022 Communications or public affairs 66 19 8 6 1 0 0 84 8 70
2022 Access to information and privacy 63 0 27 10 0 0 0 63 10 10
2022 Security 42 35 8 5 6 3 0 80 12 50
2022 Administration and operations 52 32 5 4 3 2 2 87 7 145
2022 Human resources 75 11 5 3 6 0 0 87 8 75
2022 Financial management 63 16 10 6 2 0 2 81 9 45
2022 Information management 44 33 17 0 0 5 0 82 0 15
2022 Information technology 65 16 6 11 0 3 0 83 11 30
2022 Evaluation 43 57 0 0 0 0 0 100 0 10
2022 Data sciences 31 44 9 0 8 0 8 81 9 10
2022 Policy 59 25 4 8 3 1 1 85 11 265
2022 Project management 56 25 4 9 4 0 2 83 13 80
2022 Other services to the public 72 11 0 0 17 0 0 83 17 25
2022 None of the above 46 30 11 8 4 2 0 77 12 55
2020 Communications or public affairs 61 22 5 6 5 2 0 84 11 65
2020 Access to information and privacy 63 9 0 28 0 0 0 72 28 10
2020 Security 67 17 4 0 12 0 0 84 12 25
2020 Administration and operations 54 27 8 6 3 1 1 82 9 115
2020 Human resources 58 35 5 2 0 0 0 93 2 55
2020 Financial management 48 29 11 11 0 0 2 78 11 50
2020 Information management 57 18 25 0 0 0 0 75 0 15
2020 Information technology 60 30 4 2 4 0 0 89 6 25
2020 Evaluation 51 41 8 0 0 0 0 92 0 10
2020 Policy 54 28 8 7 4 0 0 82 10 225
2020 Project management 59 25 10 5 1 0 0 83 7 75
2020 Other services to the public 56 24 14 6 0 0 0 80 6 15
2020 None of the above 60 25 7 6 0 0 2 87 7 60

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 0 37 12 10 9 22 31 15 10
2024 Intelligence analysts 3 2 3 8 44 0 40 87 8 25
2024 Communications or public affairs 2 2 9 9 32 12 33 76 7 75
2024 Security 4 7 9 10 51 2 17 76 14 40
2024 Administration and operations 4 9 9 5 38 4 31 67 19 195
2024 Human resources 4 12 9 5 40 3 28 65 22 85
2024 Financial management 0 3 10 2 29 18 38 71 7 40
2024 Procurement 10 8 0 0 47 0 34 72 28 10
2024 Information management 9 15 0 10 38 0 28 67 33 15
2024 Information technology 0 2 15 6 38 11 29 72 4 40
2024 Internal audit 11 11 0 6 49 12 10 72 28 15
2024 Evaluation 0 7 0 0 46 9 38 86 14 10
2024 Data sciences 0 5 11 21 39 14 11 79 7 15
2024 Policy 4 6 7 11 35 8 28 72 17 310
2024 Project management 6 9 14 9 37 7 18 62 19 100
2024 Other services to the public 0 4 13 14 48 10 10 78 6 20
2024 None of the above 3 9 15 8 36 6 23 62 16 65
2022 Client contact centre 0 0 29 12 30 0 30 59 0 10
2022 Communications or public affairs 0 0 12 3 43 6 37 80 0 70
2022 Access to information and privacy 0 0 9 8 34 0 48 82 0 10
2022 Security 4 2 15 2 36 4 38 65 10 50
2022 Administration and operations 1 3 9 6 34 6 43 77 6 140
2022 Human resources 3 3 8 5 44 5 32 79 8 75
2022 Financial management 4 2 10 4 29 11 40 68 12 45
2022 Information management 0 7 19 11 33 7 23 63 10 15
2022 Information technology 0 0 20 3 59 0 18 75 0 30
2022 Evaluation 0 0 19 7 25 8 42 63 0 10
2022 Data sciences 8 18 0 0 50 16 8 66 34 10
2022 Policy 2 4 12 6 37 5 33 70 10 265
2022 Project management 3 9 17 2 44 9 16 62 16 80
2022 Other services to the public 8 5 4 9 54 8 12 79 17 25
2022 None of the above 4 7 5 5 39 7 34 74 18 55

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 60 30 0 0 10 0 67 0 10
2024 Intelligence analysts 11 36 9 10 10 24 0 62 26 25
2024 Communications or public affairs 15 46 9 14 7 9 0 67 23 75
2024 Security 14 49 26 6 2 0 2 64 9 40
2024 Administration and operations 19 38 21 7 8 7 0 61 16 200
2024 Human resources 33 43 9 11 1 3 0 79 12 85
2024 Financial management 37 12 13 10 20 5 2 54 33 40
2024 Procurement 28 46 16 0 0 9 0 82 0 10
2024 Information management 16 60 0 9 4 10 0 85 15 15
2024 Information technology 25 38 23 5 3 6 0 67 8 40
2024 Internal audit 30 53 6 6 6 0 0 82 12 15
2024 Evaluation 17 44 14 17 0 7 0 66 18 10
2024 Data sciences 32 24 23 7 13 0 0 57 20 15
2024 Policy 12 36 19 15 11 7 1 52 27 310
2024 Project management 17 37 16 16 13 2 0 55 29 100
2024 Other services to the public 14 39 24 9 13 0 0 53 22 20
2024 None of the above 16 27 19 22 9 6 0 46 33 65
2022 Communications or public affairs 33 42 14 7 1 3 0 77 9 65
2022 Access to information and privacy 21 45 8 17 0 9 0 73 19 10
2022 Security 19 35 32 3 8 3 0 56 11 50
2022 Administration and operations 24 51 10 6 7 2 0 77 13 140
2022 Human resources 43 45 6 0 2 3 0 91 2 75
2022 Financial management 46 23 12 7 7 4 0 72 15 45
2022 Information management 35 34 6 18 7 0 0 69 25 15
2022 Information technology 3 50 32 8 7 0 0 53 15 30
2022 Evaluation 11 47 20 0 22 0 0 58 22 10
2022 Data sciences 23 17 27 25 8 0 0 40 33 10
2022 Policy 19 38 17 12 9 5 0 60 22 265
2022 Project management 22 40 21 6 8 4 0 64 14 80
2022 Other services to the public 17 45 19 4 15 0 0 62 19 25
2022 None of the above 14 47 19 11 5 4 0 64 17 55
2020 Communications or public affairs 38 50 5 7 0 0 0 88 7 65
2020 Access to information and privacy 26 28 28 0 0 19 0 66 0 10
2020 Security 31 50 3 4 8 0 4 84 12 25
2020 Administration and operations 41 34 16 7 3 1 0 75 9 115
2020 Human resources 40 39 14 6 0 2 0 80 6 55
2020 Financial management 40 44 8 4 4 0 0 84 8 50
2020 Information management 41 26 27 0 0 5 0 72 0 15
2020 Information technology 34 32 11 17 0 6 0 71 18 25
2020 Evaluation 7 59 8 17 0 8 0 72 18 10
2020 Policy 30 41 15 10 2 2 0 72 13 225
2020 Project management 44 33 12 7 4 0 0 77 11 75
2020 Other services to the public 44 38 6 6 0 6 0 87 7 15
2020 None of the above 33 46 10 5 2 4 0 83 7 60
2019 Communications or public affairs 30 55 7 2 5 1 0 87 7 55
2019 Access to information and privacy 23 31 15 8 0 23 0 70 10 10
2019 Security 30 33 21 8 8 0 0 64 16 35
2019 Administration and operations 42 32 15 7 3 1 0 75 10 135
2019 Human resources 42 35 14 2 4 4 0 80 6 50
2019 Financial management 34 40 16 6 3 0 0 74 10 30
2019 Information management 24 51 6 18 0 0 0 76 18 15
2019 Information technology 32 44 18 6 0 0 0 76 6 15
2019 Data sciences 7 44 21 21 0 7 0 55 23 10
2019 Policy 29 37 13 10 5 7 0 71 16 205
2019 Project management 32 39 21 5 3 0 0 71 8 60
2019 Other services to the public 19 41 23 12 6 0 0 59 18 15
2019 None of the above 17 37 29 2 10 6 0 57 13 50

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Client contact centre 0 17 54 19 9 10
2024 Intelligence analysts 9 16 20 38 18 25
2024 Communications or public affairs 7 26 25 28 14 75
2024 Security 15 26 38 13 9 40
2024 Administration and operations 5 18 39 28 9 200
2024 Human resources 9 21 41 21 8 85
2024 Financial management 9 27 36 16 13 40
2024 Procurement 0 31 50 19 0 10
2024 Information management 24 11 47 10 9 15
2024 Information technology 11 25 18 30 16 40
2024 Internal audit 0 40 47 6 6 15
2024 Evaluation 0 16 33 51 0 10
2024 Data sciences 16 27 31 7 19 15
2024 Policy 10 21 34 25 10 310
2024 Project management 10 18 34 29 9 100
2024 Other services to the public 10 35 22 24 9 20
2024 None of the above 7 19 32 28 13 65
2022 Client contact centre 11 43 46 0 0 10
2022 Communications or public affairs 13 26 28 25 8 70
2022 Access to information and privacy 11 17 44 18 9 10
2022 Security 15 38 26 14 6 50
2022 Administration and operations 8 26 36 24 6 145
2022 Human resources 14 37 31 14 4 75
2022 Financial management 7 25 40 17 11 45
2022 Information management 5 11 58 19 7 15
2022 Information technology 10 42 22 16 11 30
2022 Evaluation 10 0 55 29 7 10
2022 Data sciences 7 16 51 17 8 10
2022 Policy 8 26 35 24 7 265
2022 Project management 8 22 40 21 8 80
2022 Other services to the public 4 17 47 23 9 25
2022 None of the above 2 28 37 22 11 55

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 31 22 0 9 10 0 65 10 10
2024 Intelligence analysts 70 18 4 3 3 0 3 90 6 25
2024 Communications or public affairs 65 23 3 4 5 0 0 89 9 75
2024 Security 56 27 6 2 4 4 0 87 6 40
2024 Administration and operations 53 26 9 7 3 1 1 82 9 200
2024 Human resources 54 27 7 7 3 1 0 82 10 85
2024 Financial management 43 34 10 5 5 0 3 79 10 40
2024 Procurement 56 18 26 0 0 0 0 74 0 10
2024 Information management 71 9 5 0 4 10 0 89 5 15
2024 Information technology 51 34 12 0 0 2 0 87 0 40
2024 Internal audit 72 10 0 6 6 6 0 88 12 15
2024 Evaluation 41 30 9 7 0 12 0 81 9 10
2024 Data sciences 52 37 0 6 5 0 0 89 11 15
2024 Policy 53 27 9 2 6 2 0 82 9 310
2024 Project management 53 21 10 5 6 3 2 78 12 100
2024 Other services to the public 44 38 9 9 0 0 0 82 9 20
2024 None of the above 51 26 7 8 8 0 0 77 16 65
2022 Client contact centre 33 58 8 0 0 0 0 92 0 10
2022 Communications or public affairs 61 27 6 2 4 0 0 88 6 65
2022 Access to information and privacy 63 18 19 0 0 0 0 81 0 10
2022 Security 39 31 20 2 4 4 0 73 6 50
2022 Administration and operations 48 36 6 4 2 3 1 87 6 140
2022 Human resources 73 15 1 5 3 1 2 91 8 75
2022 Financial management 63 17 9 4 2 0 5 84 7 45
2022 Information management 49 44 7 0 0 0 0 93 0 15
2022 Information technology 63 16 7 7 4 3 0 82 11 30
2022 Evaluation 31 25 0 11 11 23 0 71 29 10
2022 Data sciences 23 44 8 9 8 0 8 73 19 10
2022 Policy 55 27 4 5 4 3 1 86 10 265
2022 Project management 49 33 9 4 5 1 0 82 8 80
2022 Other services to the public 59 21 4 0 12 4 0 83 13 25
2022 None of the above 52 24 16 3 4 2 0 77 7 55
2020 Communications or public affairs 62 24 9 2 2 2 0 88 3 65
2020 Access to information and privacy 72 9 9 0 9 0 0 81 9 10
2020 Security 55 22 12 0 8 0 4 80 8 25
2020 Administration and operations 49 27 14 5 3 3 0 78 8 115
2020 Human resources 54 30 7 5 2 2 0 85 7 55
2020 Financial management 52 26 16 2 2 0 2 80 4 50
2020 Information management 60 19 21 0 0 0 0 79 0 15
2020 Information technology 63 15 17 0 4 0 0 78 4 25
2020 Evaluation 67 24 8 0 0 0 0 92 0 10
2020 Policy 49 27 12 6 4 2 0 77 10 225
2020 Project management 55 28 10 5 1 0 0 83 7 75
2020 Other services to the public 62 32 6 0 0 0 0 94 0 15
2020 None of the above 52 34 11 4 0 0 0 86 4 60

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 33 40 0 9 0 0 51 9 10
2024 Intelligence analysts 56 15 3 13 5 4 3 76 20 25
2024 Communications or public affairs 58 19 12 5 5 2 0 78 10 75
2024 Security 51 18 10 9 13 0 0 69 21 40
2024 Administration and operations 48 23 7 12 10 0 0 71 22 200
2024 Human resources 47 23 12 9 8 1 0 71 17 85
2024 Financial management 38 22 17 11 9 3 0 61 21 40
2024 Procurement 48 16 16 11 9 0 0 64 20 10
2024 Information management 60 15 10 5 9 0 0 76 14 15
2024 Information technology 49 28 8 10 5 0 0 77 15 40
2024 Internal audit 60 16 6 6 12 0 0 76 18 15
2024 Evaluation 56 7 9 20 8 0 0 63 28 10
2024 Data sciences 35 44 10 0 11 0 0 79 11 15
2024 Policy 46 23 9 8 11 2 0 71 20 310
2024 Project management 46 24 6 11 13 0 0 70 25 100
2024 Other services to the public 58 18 9 9 4 0 0 77 14 20
2024 None of the above 48 16 7 17 12 0 0 63 29 65
2022 Client contact centre 33 16 39 0 0 11 0 56 0 10
2022 Communications or public affairs 56 20 8 10 5 0 0 76 16 70
2022 Access to information and privacy 56 7 19 10 8 0 0 63 18 10
2022 Security 38 35 8 3 12 3 0 76 16 50
2022 Administration and operations 43 33 7 8 5 4 1 79 14 145
2022 Human resources 67 16 4 5 8 0 0 83 13 75
2022 Financial management 49 26 12 6 2 0 5 78 9 45
2022 Information management 43 22 24 5 5 0 0 65 10 15
2022 Information technology 57 23 6 8 3 3 0 83 11 30
2022 Evaluation 38 28 11 11 11 0 0 67 22 10
2022 Data sciences 23 8 28 26 8 0 8 33 37 10
2022 Policy 48 26 4 12 8 2 0 76 20 265
2022 Project management 43 26 8 13 6 5 0 72 20 80
2022 Other services to the public 69 11 0 3 17 0 0 80 20 25
2022 None of the above 37 25 11 18 7 2 0 63 25 55
2020 Communications or public affairs 46 27 10 6 9 2 0 74 15 65
2020 Access to information and privacy 63 9 0 19 9 0 0 72 28 10
2020 Security 51 30 4 4 12 0 0 81 15 25
2020 Administration and operations 40 30 15 7 6 3 0 72 13 115
2020 Human resources 44 27 15 8 6 0 0 71 14 55
2020 Financial management 34 38 12 12 2 0 2 73 14 50
2020 Information management 49 30 16 5 0 0 0 79 5 15
2020 Information technology 58 11 8 4 13 6 0 73 18 25
2020 Evaluation 51 25 16 8 0 0 0 76 8 10
2020 Policy 41 25 12 14 8 0 0 66 22 225
2020 Project management 47 24 13 9 5 0 1 72 15 75
2020 Other services to the public 56 6 14 12 12 0 0 62 24 15
2020 None of the above 46 28 12 8 5 0 0 74 13 60

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 40 32 10 9 10 0 44 21 10
2024 Intelligence analysts 11 38 24 18 5 4 0 50 25 25
2024 Communications or public affairs 18 44 9 16 12 1 0 63 28 75
2024 Security 30 45 0 12 11 0 2 77 23 40
2024 Administration and operations 22 32 15 19 11 1 0 54 31 200
2024 Human resources 27 36 20 9 7 1 0 64 16 85
2024 Financial management 18 25 38 5 12 0 2 45 17 40
2024 Procurement 25 28 26 21 0 0 0 53 21 10
2024 Information management 56 16 10 14 4 0 0 72 18 15
2024 Information technology 14 32 28 12 13 0 0 47 25 40
2024 Internal audit 54 30 5 12 0 0 0 83 12 15
2024 Evaluation 30 37 9 17 0 7 0 72 18 10
2024 Data sciences 17 23 33 17 10 0 0 40 28 15
2024 Policy 16 30 14 22 16 1 0 47 39 310
2024 Project management 12 40 15 17 15 2 0 52 32 100
2024 Other services to the public 5 49 13 15 18 0 0 54 32 20
2024 None of the above 17 32 22 15 11 3 0 50 27 65
2022 Client contact centre 22 29 39 10 0 0 0 51 10 10
2022 Communications or public affairs 37 30 16 13 3 2 0 68 16 70
2022 Access to information and privacy 45 27 18 10 0 0 0 72 10 10
2022 Security 33 28 18 9 11 1 0 61 20 50
2022 Administration and operations 23 45 11 13 7 1 0 69 20 145
2022 Human resources 42 38 9 8 3 0 0 80 11 75
2022 Financial management 24 41 23 2 9 0 0 65 11 45
2022 Information management 18 50 20 6 0 7 0 73 6 15
2022 Information technology 12 40 24 9 15 0 0 52 24 30
2022 Evaluation 38 45 6 0 11 0 0 83 11 10
2022 Data sciences 26 23 9 17 25 0 0 50 42 10
2022 Policy 22 38 12 15 10 2 0 62 26 265
2022 Project management 22 40 18 12 7 2 0 63 19 80
2022 Other services to the public 34 45 4 9 8 0 0 79 18 25
2022 None of the above 20 38 17 14 5 5 0 61 20 55
2020 Communications or public affairs 53 33 8 3 0 3 0 88 3 65
2020 Access to information and privacy 30 39 21 0 0 10 0 77 0 10
2020 Security 39 38 12 3 4 4 0 80 8 25
2020 Administration and operations 36 32 16 13 2 1 0 69 15 115
2020 Human resources 26 31 21 13 7 2 0 58 20 55
2020 Financial management 40 35 12 8 4 0 0 76 12 50
2020 Information management 45 26 21 8 0 0 0 71 8 15
2020 Information technology 39 21 13 11 13 4 0 62 24 25
2020 Evaluation 25 58 0 8 8 0 0 83 17 10
2020 Policy 28 31 19 12 8 3 0 61 20 225
2020 Project management 35 35 11 12 5 1 0 71 17 75
2020 Other services to the public 37 44 12 0 6 0 0 82 6 15
2020 None of the above 24 44 16 7 9 0 0 68 16 60
2019 Communications or public affairs 38 39 11 5 6 0 0 77 11 60
2019 Access to information and privacy 46 23 23 8 0 0 0 69 8 10
2019 Security 23 40 5 8 24 0 0 63 31 35
2019 Administration and operations 27 32 19 14 8 0 0 59 22 140
2019 Human resources 30 32 20 8 6 4 0 64 15 50
2019 Financial management 36 32 19 10 3 0 0 68 13 30
2019 Information management 13 49 26 12 0 0 0 62 12 15
2019 Information technology 26 33 24 6 12 0 0 59 18 15
2019 Data sciences 0 23 21 14 35 7 0 24 53 10
2019 Policy 19 31 13 19 12 5 0 53 33 205
2019 Project management 21 31 21 16 10 2 0 53 26 60
2019 Other services to the public 17 47 19 11 6 0 0 64 17 15
2019 None of the above 13 33 18 17 16 2 0 47 34 50

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 15 50 0 11 23 0 0 65 35 25
2024 Security 15 61 5 14 5 0 0 76 20 20
2024 Administration and operations 14 44 16 16 6 4 0 61 22 55
2024 Human resources 33 38 13 7 3 6 0 75 11 30
2024 Financial management 16 35 31 10 5 0 4 53 15 20
2024 Information technology 9 85 7 0 0 0 0 93 0 10
2024 Policy 7 49 14 19 9 2 0 57 29 110
2024 Project management 8 65 5 12 9 0 0 73 22 35
2024 None of the above 22 42 18 18 0 0 0 64 18 25
2022 Communications or public affairs 12 53 12 20 0 0 4 67 20 25
2022 Security 24 34 17 17 8 0 0 58 25 15
2022 Administration and operations 10 70 11 9 0 0 0 80 9 50
2022 Human resources 40 32 12 12 0 0 5 75 13 15
2022 Financial management 13 34 25 17 6 0 6 50 24 20
2022 Information technology 24 47 8 14 7 0 0 71 21 15
2022 Policy 15 45 14 21 3 1 0 61 24 95
2022 Project management 21 48 14 12 4 0 0 69 17 25
2022 None of the above 10 56 18 6 10 0 0 66 16 20
2020 Communications or public affairs 16 52 4 24 0 0 4 71 25 25
2020 Administration and operations 20 50 17 14 0 0 0 69 14 35
2020 Human resources 40 30 10 20 0 0 0 70 20 20
2020 Financial management 17 59 12 12 0 0 0 76 12 15
2020 Information technology 42 42 17 0 0 0 0 83 0 10
2020 Policy 20 48 11 12 9 0 0 68 21 85
2020 Project management 5 83 12 0 0 0 0 88 0 20
2020 None of the above 38 50 4 0 8 0 0 88 8 25
2019 Communications or public affairs 21 48 21 5 0 0 5 73 5 20
2019 Security 5 42 24 18 11 0 0 47 29 15
2019 Administration and operations 18 43 16 16 3 0 5 64 20 40
2019 Human resources 39 34 17 9 0 0 0 74 9 10
2019 Financial management 24 50 9 9 0 0 8 81 9 10
2019 Policy 14 52 13 11 7 1 1 68 18 80
2019 Project management 19 56 18 6 0 0 0 75 6 15
2019 Other services to the public 22 20 29 20 9 0 0 42 29 10
2019 None of the above 16 38 20 3 15 4 4 59 20 25

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 63 10 8 10 0 0 10 69 31 10
2024 Intelligence analysts 37 19 31 2 12 0 0 37 63 25
2024 Communications or public affairs 38 29 13 8 7 1 3 40 60 75
2024 Security 40 35 8 4 7 0 6 43 57 40
2024 Administration and operations 35 25 14 9 12 0 4 36 64 200
2024 Human resources 43 27 10 2 9 0 9 47 53 85
2024 Financial management 48 20 9 3 7 3 10 55 45 40
2024 Procurement 18 51 8 23 0 0 0 18 82 10
2024 Information management 33 30 22 10 0 0 4 34 66 15
2024 Information technology 41 28 2 6 20 0 3 42 58 40
2024 Internal audit 13 46 17 6 6 0 12 15 85 15
2024 Evaluation 17 16 24 12 31 0 0 17 83 10
2024 Data sciences 38 32 11 6 14 0 0 38 62 15
2024 Policy 37 27 17 7 10 0 2 38 62 310
2024 Project management 36 24 14 11 13 0 2 37 63 100
2024 Other services to the public 52 18 4 11 14 0 0 52 48 20
2024 None of the above 41 32 14 5 6 0 2 42 58 65
2022 Client contact centre 8 21 20 20 32 0 0 10
2022 Communications or public affairs 40 20 24 6 4 0 5 70
2022 Access to information and privacy 28 27 9 17 18 0 0 10
2022 Security 24 21 17 7 28 0 3 50
2022 Administration and operations 38 26 17 7 9 1 3 140
2022 Human resources 45 22 13 4 9 1 5 75
2022 Financial management 53 14 12 5 15 0 0 45
2022 Information management 38 40 11 0 0 0 11 15
2022 Information technology 42 18 16 6 14 0 3 30
2022 Evaluation 9 35 26 0 18 0 11 10
2022 Data sciences 24 35 7 26 0 0 8 10
2022 Policy 32 26 18 8 12 0 3 260
2022 Project management 19 35 18 6 19 1 1 80
2022 Other services to the public 26 18 27 0 24 0 6 25
2022 None of the above 24 29 11 11 15 0 10 55
2020 Communications or public affairs 49 31 11 6 2 0 2 65
2020 Access to information and privacy 36 19 18 9 19 0 0 10
2020 Security 32 27 14 12 15 0 0 25
2020 Administration and operations 42 30 11 8 9 0 0 115
2020 Human resources 37 31 19 9 3 0 0 55
2020 Financial management 44 30 14 4 6 0 2 50
2020 Information management 39 15 25 13 0 0 8 15
2020 Information technology 38 39 6 4 13 0 0 25
2020 Evaluation 42 24 25 0 8 0 0 10
2020 Policy 35 35 14 10 6 0 0 225
2020 Project management 30 26 24 10 10 0 0 70
2020 Other services to the public 44 26 6 0 18 6 0 15
2020 None of the above 37 29 20 5 9 0 0 60
2019 Communications or public affairs 27 32 25 6 7 0 3 60
2019 Access to information and privacy 31 16 31 7 16 0 0 10
2019 Security 21 18 27 21 13 0 0 35
2019 Administration and operations 27 27 22 12 10 0 2 140
2019 Human resources 39 22 12 4 20 2 0 50
2019 Financial management 23 32 25 13 6 0 0 30
2019 Information management 23 28 24 13 13 0 0 15
2019 Information technology 24 26 24 6 21 0 0 15
2019 Data sciences 7 28 44 21 0 0 0 10
2019 Policy 23 25 23 14 14 0 0 205
2019 Project management 19 20 19 15 27 0 0 60
2019 Other services to the public 18 29 35 12 6 0 0 15
2019 None of the above 12 27 33 8 18 0 2 50

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 42 13 8 19 0 0 19 81 10
2024 Intelligence analysts 27 21 26 19 7 0 0 27 73 25
2024 Communications or public affairs 16 23 26 12 23 0 0 16 84 75
2024 Security 33 37 10 16 5 0 0 33 67 40
2024 Administration and operations 16 24 21 19 20 0 0 16 84 200
2024 Human resources 3 21 29 19 26 0 2 3 97 85
2024 Financial management 18 22 15 15 25 0 5 19 81 40
2024 Procurement 0 0 34 18 49 0 0 0 100 10
2024 Information management 12 20 19 35 10 0 4 12 88 15
2024 Information technology 23 20 23 15 18 0 0 23 77 40
2024 Internal audit 16 42 37 0 6 0 0 16 84 15
2024 Evaluation 17 53 22 0 7 0 0 17 83 10
2024 Data sciences 34 30 17 14 5 0 0 34 66 15
2024 Policy 15 20 25 16 22 0 1 15 85 310
2024 Project management 10 19 24 25 21 1 0 10 90 95
2024 Other services to the public 25 19 14 18 24 0 0 25 75 20
2024 None of the above 15 16 26 19 24 0 0 15 85 65
2022 Client contact centre 11 17 39 0 32 0 0 10
2022 Communications or public affairs 11 32 22 14 21 0 0 70
2022 Access to information and privacy 11 7 47 0 35 0 0 10
2022 Security 24 29 27 7 12 0 2 50
2022 Administration and operations 10 26 23 18 23 1 0 140
2022 Human resources 10 21 32 13 22 1 0 75
2022 Financial management 8 31 14 26 21 0 0 45
2022 Information management 6 26 22 20 26 0 0 15
2022 Information technology 9 18 35 11 27 0 0 30
2022 Evaluation 11 57 8 13 11 0 0 10
2022 Data sciences 23 27 16 17 17 0 0 10
2022 Policy 12 23 27 16 21 0 0 265
2022 Project management 6 24 28 12 29 0 1 75
2022 Other services to the public 30 18 25 15 12 0 0 25
2022 None of the above 12 27 11 14 29 0 6 55
2020 Communications or public affairs 11 34 25 19 11 0 0 65
2020 Access to information and privacy 0 54 9 19 19 0 0 10
2020 Security 24 27 23 15 11 0 0 25
2020 Administration and operations 10 30 28 17 14 1 1 115
2020 Human resources 5 27 24 27 15 0 2 55
2020 Financial management 10 30 32 12 10 2 4 50
2020 Information management 19 32 15 28 5 0 0 15
2020 Information technology 13 8 13 41 25 0 0 25
2020 Evaluation 17 33 25 25 0 0 0 10
2020 Policy 14 22 28 22 14 0 0 225
2020 Project management 8 23 33 21 15 0 0 75
2020 Other services to the public 30 14 14 24 18 0 0 15
2020 None of the above 13 14 32 18 22 0 0 60
2019 Communications or public affairs 16 37 28 10 9 0 0 60
2019 Access to information and privacy 23 23 31 16 8 0 0 10
2019 Security 22 28 20 20 10 0 0 35
2019 Administration and operations 23 21 22 23 9 1 1 140
2019 Human resources 20 20 29 19 10 2 0 50
2019 Financial management 17 35 29 9 10 0 0 30
2019 Information management 6 19 57 18 0 0 0 15
2019 Information technology 6 27 24 30 14 0 0 15
2019 Data sciences 8 47 8 30 8 0 0 10
2019 Policy 17 31 25 16 11 0 0 205
2019 Project management 15 36 25 12 12 0 0 60
2019 Other services to the public 12 11 53 17 6 0 0 15
2019 None of the above 13 32 22 16 16 0 0 50

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 30 13 8 19 0 0 31 69 10
2024 Intelligence analysts 37 29 20 5 10 0 0 37 63 25
2024 Communications or public affairs 18 20 21 17 21 0 2 18 82 75
2024 Security 37 28 19 10 4 0 2 38 62 40
2024 Administration and operations 18 23 19 20 18 0 2 19 81 200
2024 Human resources 9 29 29 14 16 1 1 9 91 85
2024 Financial management 20 25 22 7 22 0 5 21 79 40
2024 Procurement 0 17 26 8 49 0 0 0 100 10
2024 Information management 32 20 10 25 9 0 4 33 67 15
2024 Information technology 27 23 14 19 15 3 0 27 73 40
2024 Internal audit 41 24 29 0 6 0 0 41 59 15
2024 Evaluation 42 17 34 7 0 0 0 42 58 10
2024 Data sciences 28 38 23 6 5 0 0 28 72 15
2024 Policy 15 20 17 22 24 0 1 15 85 310
2024 Project management 10 28 27 18 15 0 1 11 89 100
2024 Other services to the public 24 10 27 9 29 0 0 24 76 20
2024 None of the above 17 26 22 13 21 0 0 17 83 65
2022 Client contact centre 11 40 11 8 21 0 9 10
2022 Communications or public affairs 16 26 23 13 22 0 0 70
2022 Access to information and privacy 10 28 17 26 18 0 0 10
2022 Security 36 26 16 11 10 0 2 50
2022 Administration and operations 16 26 22 15 18 1 2 140
2022 Human resources 22 19 28 13 17 1 0 75
2022 Financial management 13 29 28 13 17 0 0 45
2022 Information management 17 29 24 30 0 0 0 15
2022 Information technology 9 30 26 10 26 0 0 30
2022 Evaluation 38 43 8 0 11 0 0 10
2022 Data sciences 34 23 25 0 17 0 0 10
2022 Policy 16 23 22 19 21 0 0 265
2022 Project management 7 31 25 17 18 0 1 80
2022 Other services to the public 40 24 11 17 8 0 0 25
2022 None of the above 25 14 18 13 21 0 9 55
2020 Communications or public affairs 16 35 32 12 5 0 0 60
2020 Access to information and privacy 17 37 27 9 9 0 0 10
2020 Security 32 29 20 16 3 0 0 25
2020 Administration and operations 20 30 24 18 6 1 1 115
2020 Human resources 10 36 23 16 11 0 4 55
2020 Financial management 25 24 20 14 12 0 4 50
2020 Information management 24 19 36 21 0 0 0 15
2020 Information technology 15 21 32 23 8 0 0 25
2020 Evaluation 25 58 8 0 8 0 0 10
2020 Policy 18 30 20 21 11 0 0 225
2020 Project management 12 31 37 8 10 1 0 70
2020 Other services to the public 38 12 33 12 6 0 0 15
2020 None of the above 21 26 20 16 17 0 0 60
2019 Communications or public affairs 29 32 18 16 4 0 2 60
2019 Access to information and privacy 38 46 8 8 0 0 0 10
2019 Security 23 26 22 13 15 0 0 35
2019 Administration and operations 22 30 28 13 5 1 1 135
2019 Human resources 26 32 17 16 7 2 0 50
2019 Financial management 30 29 22 12 6 0 0 30
2019 Information management 19 19 45 17 0 0 0 15
2019 Information technology 30 44 8 12 6 0 0 15
2019 Data sciences 37 14 21 14 14 0 0 10
2019 Policy 20 35 21 14 10 0 0 205
2019 Project management 24 36 24 10 7 0 0 60
2019 Other services to the public 6 36 52 6 0 0 0 15
2019 None of the above 18 20 26 24 12 0 0 50

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 12 44 8 20 0 0 17 83 10
2024 Intelligence analysts 24 30 20 11 15 0 0 24 76 25
2024 Communications or public affairs 21 13 22 21 23 1 0 21 79 75
2024 Security 11 25 32 13 14 6 0 11 89 40
2024 Administration and operations 20 20 21 18 21 0 1 20 80 200
2024 Human resources 7 29 14 21 25 0 3 7 93 85
2024 Financial management 17 28 20 7 22 0 5 18 82 40
2024 Procurement 0 17 35 18 30 0 0 0 100 10
2024 Information management 23 24 20 20 14 0 0 23 77 15
2024 Information technology 22 15 21 16 26 0 0 22 78 40
2024 Internal audit 27 42 12 13 6 0 0 27 73 15
2024 Evaluation 17 42 18 7 17 0 0 17 83 10
2024 Data sciences 21 18 20 29 12 0 0 21 79 15
2024 Policy 17 17 18 21 24 0 2 18 82 310
2024 Project management 7 15 19 21 37 0 1 7 93 100
2024 Other services to the public 25 14 15 4 43 0 0 25 75 20
2024 None of the above 14 16 24 17 28 0 1 14 86 65
2022 Client contact centre 11 12 16 42 19 0 0 10
2022 Communications or public affairs 28 15 23 17 15 0 1 70
2022 Access to information and privacy 0 21 34 35 9 0 0 10
2022 Security 28 22 19 16 14 0 2 50
2022 Administration and operations 13 17 27 16 22 2 2 140
2022 Human resources 18 22 23 15 20 1 2 75
2022 Financial management 10 11 33 27 19 0 0 45
2022 Information management 14 32 12 17 19 7 0 15
2022 Information technology 6 22 20 20 33 0 0 30
2022 Evaluation 30 38 14 7 11 0 0 10
2022 Data sciences 32 8 27 8 26 0 0 10
2022 Policy 13 21 21 21 22 1 0 265
2022 Project management 4 21 22 13 40 0 0 80
2022 Other services to the public 25 12 24 12 27 0 0 25
2022 None of the above 9 29 14 5 35 2 6 55
2020 Communications or public affairs 22 24 32 14 8 0 0 65
2020 Access to information and privacy 19 26 9 19 18 9 0 10
2020 Security 22 19 12 29 18 0 0 25
2020 Administration and operations 18 18 27 22 13 1 1 115
2020 Human resources 5 26 26 17 25 0 0 55
2020 Financial management 21 14 32 12 13 0 8 50
2020 Information management 24 34 8 19 15 0 0 15
2020 Information technology 2 21 17 22 38 0 0 25
2020 Evaluation 8 49 8 17 17 0 0 10
2020 Policy 17 22 26 21 13 0 0 225
2020 Project management 11 16 28 19 27 0 0 75
2020 Other services to the public 32 12 20 12 24 0 0 15
2020 None of the above 13 23 19 20 24 0 0 60
2019 Communications or public affairs 28 45 13 10 4 0 2 60
2019 Access to information and privacy 38 31 31 0 0 0 0 10
2019 Security 17 22 19 19 20 0 3 35
2019 Administration and operations 17 21 29 13 20 0 1 140
2019 Human resources 14 36 6 24 18 2 0 50
2019 Financial management 27 26 22 19 3 0 3 30
2019 Information management 13 19 32 18 18 0 0 15
2019 Information technology 15 6 12 18 50 0 0 15
2019 Data sciences 7 30 7 14 42 0 0 10
2019 Policy 23 25 21 19 12 0 0 205
2019 Project management 14 26 24 19 19 0 0 60
2019 Other services to the public 0 13 31 32 23 0 0 15
2019 None of the above 6 20 21 31 22 0 0 50

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 10 13 17 10 0 0 50 50 10
2024 Intelligence analysts 44 35 10 5 3 0 4 46 54 25
2024 Communications or public affairs 37 30 13 5 12 0 3 38 62 75
2024 Security 53 18 14 7 2 0 7 57 43 40
2024 Administration and operations 38 26 13 10 8 0 5 39 61 195
2024 Human resources 39 24 10 11 10 0 5 41 59 85
2024 Financial management 35 35 13 2 5 0 10 39 61 40
2024 Procurement 35 38 16 0 0 0 11 39 61 10
2024 Information management 26 27 4 10 10 10 13 34 66 15
2024 Information technology 34 18 23 5 8 2 11 39 61 40
2024 Internal audit 47 18 30 0 6 0 0 47 53 15
2024 Evaluation 70 8 0 7 0 0 14 82 18 10
2024 Data sciences 41 29 13 7 11 0 0 41 59 15
2024 Policy 37 23 14 9 13 0 3 38 62 310
2024 Project management 32 33 18 7 5 0 4 33 67 100
2024 Other services to the public 44 18 8 4 25 0 0 44 56 20
2024 None of the above 33 17 16 14 19 0 1 33 67 65
2022 Client contact centre 19 31 21 0 0 0 29 10
2022 Communications or public affairs 39 23 11 15 11 0 1 70
2022 Access to information and privacy 36 19 19 0 0 0 26 10
2022 Security 52 20 7 9 7 0 5 50
2022 Administration and operations 31 23 18 9 14 1 4 140
2022 Human resources 38 21 12 7 10 3 8 75
2022 Financial management 28 25 24 7 12 0 4 45
2022 Information management 28 37 23 5 0 0 7 15
2022 Information technology 36 30 8 9 18 0 0 30
2022 Evaluation 73 16 0 0 11 0 0 10
2022 Data sciences 51 32 9 0 8 0 0 10
2022 Policy 27 30 16 10 14 0 3 265
2022 Project management 34 25 22 10 9 0 1 80
2022 Other services to the public 60 16 0 4 8 4 8 25
2022 None of the above 28 22 19 9 12 2 8 55
2020 Communications or public affairs 37 27 19 10 6 0 2 65
2020 Access to information and privacy 46 17 9 19 0 0 9 10
2020 Security 34 33 18 4 11 0 0 25
2020 Administration and operations 30 28 20 13 6 1 3 115
2020 Human resources 32 18 17 16 9 0 7 55
2020 Financial management 33 39 12 0 13 0 4 50
2020 Information management 35 31 13 8 0 0 13 15
2020 Information technology 32 17 17 26 4 0 4 25
2020 Evaluation 17 66 8 0 0 0 8 10
2020 Policy 29 24 22 14 10 0 1 225
2020 Project management 33 29 21 13 3 0 1 75
2020 Other services to the public 46 12 12 12 6 0 12 15
2020 None of the above 35 10 20 20 15 0 0 60
2019 Communications or public affairs 48 33 11 5 2 0 2 55
2019 Access to information and privacy 54 31 8 0 0 0 8 10
2019 Security 35 21 15 13 8 0 8 35
2019 Administration and operations 43 21 14 12 4 1 5 135
2019 Human resources 43 16 14 15 2 2 8 50
2019 Financial management 40 45 6 3 3 0 3 30
2019 Information management 32 31 31 6 0 0 0 15
2019 Information technology 56 18 18 2 0 0 6 15
2019 Data sciences 58 21 14 7 0 0 0 10
2019 Policy 40 29 13 8 7 0 2 205
2019 Project management 48 26 15 2 7 0 2 60
2019 Other services to the public 31 29 22 5 12 0 0 15
2019 None of the above 26 27 18 19 10 0 0 45

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 29 22 17 20 0 0 12 88 10
2024 Intelligence analysts 24 25 23 5 23 0 0 24 76 25
2024 Communications or public affairs 20 25 17 16 22 0 0 20 80 75
2024 Security 42 33 10 10 5 0 0 42 58 40
2024 Administration and operations 22 26 21 10 21 0 0 22 78 200
2024 Human resources 27 26 13 12 22 0 0 27 73 85
2024 Financial management 30 24 21 16 10 0 0 30 70 40
2024 Procurement 17 38 34 0 11 0 0 17 83 10
2024 Information management 15 47 25 9 4 0 0 15 85 15
2024 Information technology 29 26 20 11 15 0 0 29 71 40
2024 Internal audit 16 37 17 11 19 0 0 16 84 15
2024 Evaluation 44 24 7 7 17 0 0 44 56 10
2024 Data sciences 28 22 26 19 6 0 0 28 72 15
2024 Policy 27 16 20 13 23 1 1 28 72 310
2024 Project management 16 25 25 12 21 0 1 16 84 100
2024 Other services to the public 25 24 9 14 28 0 0 25 75 20
2024 None of the above 25 15 23 10 25 0 1 25 75 65
2022 Client contact centre 33 39 8 10 0 0 9 10
2022 Communications or public affairs 34 27 8 14 14 2 1 70
2022 Access to information and privacy 25 9 38 7 9 0 11 10
2022 Security 36 26 9 12 16 0 0 50
2022 Administration and operations 30 18 17 20 13 1 1 140
2022 Human resources 33 26 18 13 8 1 1 75
2022 Financial management 37 18 30 4 11 0 0 45
2022 Information management 16 34 26 13 11 0 0 15
2022 Information technology 38 14 15 10 23 0 0 30
2022 Evaluation 21 38 16 14 11 0 0 10
2022 Data sciences 39 35 9 0 17 0 0 10
2022 Policy 24 28 16 16 15 0 0 265
2022 Project management 27 35 13 13 11 0 1 75
2022 Other services to the public 27 21 33 7 12 0 0 25
2022 None of the above 18 26 19 10 19 0 8 50
2020 Communications or public affairs 19 33 28 8 13 0 0 60
2020 Access to information and privacy 37 0 44 9 9 0 0 10
2020 Security 32 28 16 18 7 0 0 25
2020 Administration and operations 20 34 16 15 14 1 1 115
2020 Human resources 24 31 25 9 11 0 0 55
2020 Financial management 32 22 26 10 8 0 2 50
2020 Information management 30 26 44 0 0 0 0 15
2020 Information technology 25 28 13 25 8 0 0 25
2020 Evaluation 0 42 24 25 8 0 0 10
2020 Policy 18 26 24 14 18 0 0 225
2020 Project management 23 27 23 15 12 0 0 75
2020 Other services to the public 34 22 13 19 13 0 0 15
2020 None of the above 27 21 25 14 13 0 0 60
2019 Communications or public affairs 32 32 23 8 5 0 0 60
2019 Access to information and privacy 38 8 39 8 7 0 0 10
2019 Security 34 15 15 13 24 0 0 35
2019 Administration and operations 35 24 17 15 9 0 1 140
2019 Human resources 27 18 20 14 14 2 4 50
2019 Financial management 33 35 18 3 6 0 3 30
2019 Information management 38 33 17 6 6 0 0 15
2019 Information technology 47 12 27 8 6 0 0 15
2019 Data sciences 7 51 21 7 14 0 0 10
2019 Policy 29 33 17 12 10 0 0 205
2019 Project management 47 26 15 3 7 0 2 60
2019 Other services to the public 26 36 26 0 12 0 0 15
2019 None of the above 10 35 29 14 12 0 0 50

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 8 45 0 19 0 0 28 72 10
2024 Intelligence analysts 25 44 20 0 7 0 4 26 74 25
2024 Communications or public affairs 30 30 16 14 9 0 1 30 70 75
2024 Security 35 29 21 8 4 0 3 36 64 40
2024 Administration and operations 28 27 23 9 10 0 3 29 71 200
2024 Human resources 36 24 10 19 3 7 1 39 61 85
2024 Financial management 33 27 22 3 9 0 5 35 65 40
2024 Procurement 54 19 16 0 11 0 0 54 46 10
2024 Information management 41 24 20 0 4 10 0 46 54 15
2024 Information technology 24 33 22 10 5 5 0 26 74 40
2024 Internal audit 65 17 6 6 6 0 0 65 35 15
2024 Evaluation 59 25 9 0 7 0 0 59 41 10
2024 Data sciences 38 14 13 19 16 0 0 38 62 15
2024 Policy 21 30 22 12 13 1 1 22 78 310
2024 Project management 20 28 19 13 18 1 1 20 80 95
2024 Other services to the public 30 28 14 18 10 0 0 30 70 20
2024 None of the above 27 33 23 6 11 0 0 27 73 65
2022 Client contact centre 23 58 0 10 0 0 9 10
2022 Communications or public affairs 42 23 17 6 8 1 3 65
2022 Access to information and privacy 45 7 29 0 8 0 11 10
2022 Security 34 28 18 8 6 3 3 50
2022 Administration and operations 35 31 16 10 3 1 3 140
2022 Human resources 43 32 13 7 4 1 0 75
2022 Financial management 31 30 24 9 2 0 4 45
2022 Information management 33 28 13 12 7 7 0 15
2022 Information technology 20 29 31 11 10 0 0 30
2022 Evaluation 49 24 8 8 11 0 0 10
2022 Data sciences 34 32 8 18 8 0 0 10
2022 Policy 23 29 25 11 11 0 1 265
2022 Project management 22 23 21 21 10 2 0 80
2022 Other services to the public 20 33 12 13 22 0 0 25
2022 None of the above 30 26 21 1 10 4 8 55
2020 Communications or public affairs 34 45 14 6 0 0 0 65
2020 Access to information and privacy 37 36 0 27 0 0 0 10
2020 Security 19 30 43 9 0 0 0 25
2020 Administration and operations 32 34 22 4 5 2 2 115
2020 Human resources 31 28 27 12 2 0 0 55
2020 Financial management 40 36 14 4 2 0 4 50
2020 Information management 26 48 13 8 0 0 5 15
2020 Information technology 32 30 17 17 0 0 4 25
2020 Evaluation 41 25 25 0 8 0 0 10
2020 Policy 25 34 27 7 7 0 0 225
2020 Project management 30 36 19 12 3 0 0 75
2020 Other services to the public 50 14 18 12 6 0 0 15
2020 None of the above 31 38 17 10 4 0 0 60
2019 Communications or public affairs 26 51 8 5 6 2 2 60
2019 Access to information and privacy 54 16 8 8 8 7 0 10
2019 Security 14 36 18 24 8 0 0 35
2019 Administration and operations 27 30 26 9 4 1 3 135
2019 Human resources 33 29 22 12 2 2 0 50
2019 Financial management 43 31 23 0 0 0 3 30
2019 Information management 18 57 19 0 6 0 0 15
2019 Information technology 47 20 9 6 18 0 0 15
2019 Data sciences 0 14 51 21 14 0 0 10
2019 Policy 22 32 25 13 9 0 0 205
2019 Project management 24 31 30 10 5 0 0 60
2019 Other services to the public 13 46 35 6 0 0 0 15
2019 None of the above 23 22 28 18 6 2 0 50

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 30 13 10 19 0 0 28 72 10
2024 Intelligence analysts 33 31 15 8 13 0 0 33 67 25
2024 Communications or public affairs 29 17 19 24 12 0 0 29 71 75
2024 Security 28 28 25 15 2 0 2 29 71 40
2024 Administration and operations 18 27 25 15 15 0 0 18 82 200
2024 Human resources 19 34 19 14 8 6 1 21 79 85
2024 Financial management 19 31 12 18 15 0 5 20 80 40
2024 Procurement 0 21 60 0 18 0 0 0 100 10
2024 Information management 21 35 16 20 9 0 0 21 79 15
2024 Information technology 24 22 22 14 18 0 0 24 76 40
2024 Internal audit 55 16 18 12 0 0 0 55 45 15
2024 Evaluation 54 38 0 0 7 0 0 54 46 10
2024 Data sciences 29 17 20 18 16 0 0 29 71 15
2024 Policy 14 21 20 16 27 1 1 15 85 310
2024 Project management 13 14 30 14 27 1 1 14 86 100
2024 Other services to the public 15 25 23 14 23 0 0 15 85 20
2024 None of the above 22 24 19 22 14 0 0 22 78 65
2022 Client contact centre 23 38 29 10 0 0 0 10
2022 Communications or public affairs 24 23 20 17 15 1 0 65
2022 Access to information and privacy 10 34 35 0 9 0 11 10
2022 Security 35 27 21 6 9 2 0 50
2022 Administration and operations 18 33 19 14 11 2 3 140
2022 Human resources 26 33 24 9 5 1 2 75
2022 Financial management 22 32 25 9 12 0 0 45
2022 Information management 17 19 37 21 5 0 0 15
2022 Information technology 16 42 10 14 18 0 0 30
2022 Evaluation 49 19 21 0 11 0 0 10
2022 Data sciences 16 31 36 0 17 0 0 10
2022 Policy 12 28 22 21 16 0 1 265
2022 Project management 10 24 26 19 21 0 1 80
2022 Other services to the public 23 18 30 8 21 0 0 25
2022 None of the above 19 22 15 14 15 4 10 55
2020 Communications or public affairs 28 51 11 8 2 0 0 65
2020 Access to information and privacy 37 17 37 9 0 0 0 10
2020 Security 29 32 23 16 0 0 0 25
2020 Administration and operations 27 29 30 10 3 1 1 115
2020 Human resources 20 31 20 20 7 0 2 55
2020 Financial management 23 31 25 8 8 0 4 50
2020 Information management 21 43 29 0 8 0 0 15
2020 Information technology 28 25 22 17 8 0 0 25
2020 Evaluation 33 42 8 8 8 0 0 10
2020 Policy 21 32 27 12 8 0 0 225
2020 Project management 22 28 25 18 6 0 0 75
2020 Other services to the public 38 26 6 6 24 0 0 15
2020 None of the above 26 30 20 12 10 0 2 60
2019 Communications or public affairs 35 42 10 10 2 0 2 60
2019 Access to information and privacy 46 38 0 8 8 0 0 10
2019 Security 6 29 27 25 12 0 0 35
2019 Administration and operations 20 33 25 9 8 2 2 140
2019 Human resources 24 35 17 21 2 0 0 50
2019 Financial management 30 35 25 3 6 0 0 30
2019 Information management 18 34 43 6 0 0 0 15
2019 Information technology 24 56 14 6 0 0 0 15
2019 Data sciences 0 23 14 28 35 0 0 10
2019 Policy 20 33 26 14 7 0 0 205
2019 Project management 24 31 13 22 9 2 0 60
2019 Other services to the public 17 36 36 11 0 0 0 15
2019 None of the above 13 36 20 15 17 0 0 50

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 8 45 0 19 0 0 28 72 10
2024 Intelligence analysts 30 34 23 6 7 0 0 30 70 25
2024 Communications or public affairs 34 26 15 11 15 0 0 34 66 75
2024 Security 31 35 13 12 9 0 0 31 69 40
2024 Administration and operations 32 28 20 6 13 0 1 32 68 200
2024 Human resources 33 32 15 8 9 4 0 34 66 85
2024 Financial management 28 28 22 10 5 0 8 30 70 40
2024 Procurement 25 18 46 0 11 0 0 25 75 10
2024 Information management 27 24 11 34 4 0 0 27 73 15
2024 Information technology 28 25 17 16 13 0 0 28 72 40
2024 Internal audit 42 27 25 6 0 0 0 42 58 15
2024 Evaluation 48 12 23 17 0 0 0 48 52 10
2024 Data sciences 42 5 21 12 16 0 5 44 56 15
2024 Policy 21 23 21 14 20 1 0 21 79 310
2024 Project management 18 26 18 13 24 1 0 18 82 100
2024 Other services to the public 30 23 15 18 14 0 0 30 70 20
2024 None of the above 25 36 17 10 11 0 0 25 75 65
2022 Client contact centre 23 46 20 10 0 0 0 10
2022 Communications or public affairs 42 29 9 7 11 0 1 65
2022 Access to information and privacy 43 30 0 27 0 0 0 10
2022 Security 29 31 17 18 4 0 2 50
2022 Administration and operations 28 23 23 11 13 1 2 145
2022 Human resources 36 33 18 5 6 1 0 75
2022 Financial management 41 28 18 9 4 0 0 45
2022 Information management 7 36 31 21 5 0 0 15
2022 Information technology 22 32 22 9 15 0 0 30
2022 Evaluation 38 32 19 0 11 0 0 10
2022 Data sciences 40 26 9 0 25 0 0 10
2022 Policy 17 30 24 13 16 0 0 265
2022 Project management 13 23 22 19 21 0 2 80
2022 Other services to the public 36 19 20 5 20 0 0 25
2022 None of the above 17 31 17 11 17 2 4 55
2020 Communications or public affairs 42 34 18 5 2 0 0 65
2020 Access to information and privacy 45 19 19 18 0 0 0 10
2020 Security 32 33 16 16 4 0 0 25
2020 Administration and operations 34 28 20 14 3 1 0 115
2020 Human resources 32 21 23 14 7 0 2 55
2020 Financial management 26 30 22 10 8 0 4 50
2020 Information management 21 32 34 5 8 0 0 15
2020 Information technology 21 30 30 6 13 0 0 25
2020 Evaluation 49 25 8 8 8 0 0 10
2020 Policy 27 21 22 17 13 0 0 225
2020 Project management 30 30 19 12 8 0 1 75
2020 Other services to the public 38 26 12 0 24 0 0 15
2020 None of the above 40 22 18 12 7 0 0 60
2019 Communications or public affairs 46 32 15 3 2 0 2 60
2019 Access to information and privacy 61 39 0 0 0 0 0 10
2019 Security 11 23 23 21 23 0 0 35
2019 Administration and operations 29 30 22 9 6 1 1 135
2019 Human resources 31 29 17 14 8 0 0 50
2019 Financial management 43 32 10 3 10 0 3 30
2019 Information management 18 40 30 6 6 0 0 15
2019 Information technology 24 30 29 6 12 0 0 15
2019 Data sciences 0 14 23 35 28 0 0 10
2019 Policy 20 27 19 18 16 0 0 205
2019 Project management 29 28 14 17 12 0 0 60
2019 Other services to the public 30 28 18 17 6 0 0 15
2019 None of the above 20 30 20 17 13 0 0 50

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 41 13 10 9 0 0 28 72 10
2024 Intelligence analysts 64 11 16 6 3 0 0 64 36 25
2024 Communications or public affairs 61 12 16 3 6 0 1 62 38 75
2024 Security 52 25 12 6 2 2 0 53 47 40
2024 Administration and operations 42 29 12 5 10 1 1 43 57 200
2024 Human resources 41 21 12 16 7 3 0 43 57 85
2024 Financial management 42 25 12 0 13 0 8 45 55 40
2024 Procurement 64 28 8 0 0 0 0 64 36 10
2024 Information management 46 28 17 5 4 0 0 46 54 15
2024 Information technology 29 23 10 23 15 0 0 29 71 40
2024 Internal audit 72 5 11 0 12 0 0 72 28 15
2024 Evaluation 54 30 0 9 7 0 0 54 46 10
2024 Data sciences 32 19 12 14 22 0 0 32 68 15
2024 Policy 44 24 15 8 8 1 1 44 56 310
2024 Project management 33 32 13 5 14 1 3 35 65 95
2024 Other services to the public 43 14 9 14 19 0 0 43 57 20
2024 None of the above 42 34 9 5 11 0 0 42 58 65
2022 Client contact centre 41 42 9 8 0 0 0 10
2022 Communications or public affairs 49 28 9 9 3 0 3 70
2022 Access to information and privacy 44 35 0 9 0 0 11 10
2022 Security 45 21 13 7 10 2 2 50
2022 Administration and operations 47 25 15 3 6 1 2 145
2022 Human resources 58 22 10 0 7 1 1 75
2022 Financial management 49 25 18 4 2 0 0 45
2022 Information management 51 36 0 14 0 0 0 15
2022 Information technology 34 21 18 12 15 0 0 30
2022 Evaluation 55 34 0 0 11 0 0 10
2022 Data sciences 65 18 0 0 17 0 0 10
2022 Policy 44 22 15 8 10 0 1 265
2022 Project management 33 42 10 7 7 0 1 80
2022 Other services to the public 55 17 8 3 17 0 0 25
2022 None of the above 37 20 15 9 9 4 6 55
2020 Communications or public affairs 61 26 6 5 0 2 0 65
2020 Access to information and privacy 45 37 9 9 0 0 0 10
2020 Security 35 37 16 4 8 0 0 25
2020 Administration and operations 40 27 17 10 4 1 0 115
2020 Human resources 30 32 20 7 9 0 2 55
2020 Financial management 40 30 18 0 9 0 4 50
2020 Information management 37 46 12 0 0 0 6 15
2020 Information technology 42 15 30 0 8 0 4 25
2020 Evaluation 66 34 0 0 0 0 0 10
2020 Policy 42 25 18 8 8 0 0 225
2020 Project management 42 28 14 9 6 0 0 75
2020 Other services to the public 56 12 14 6 12 0 0 15
2020 None of the above 37 26 17 11 9 0 0 60
2019 Communications or public affairs 55 27 12 2 2 0 2 60
2019 Access to information and privacy 62 23 0 8 8 0 0 10
2019 Security 28 32 14 9 18 0 0 35
2019 Administration and operations 38 24 20 11 5 1 1 135
2019 Human resources 46 19 20 8 6 0 0 50
2019 Financial management 52 28 10 3 3 0 3 30
2019 Information management 32 31 31 6 0 0 0 15
2019 Information technology 47 6 33 8 6 0 0 15
2019 Data sciences 21 30 14 35 0 0 0 10
2019 Policy 42 26 17 6 9 0 0 205
2019 Project management 42 29 10 13 5 0 0 60
2019 Other services to the public 66 17 0 6 11 0 0 15
2019 None of the above 38 25 10 10 17 0 0 50

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 32 13 32 9 0 0 15 85 10
2024 Intelligence analysts 40 46 14 0 0 0 0 40 60 25
2024 Communications or public affairs 64 21 8 1 4 0 3 65 35 75
2024 Security 50 30 6 11 2 0 0 50 50 40
2024 Administration and operations 48 29 10 4 8 1 1 48 52 200
2024 Human resources 55 21 12 8 2 0 2 56 44 85
2024 Financial management 58 17 15 0 2 0 8 63 37 40
2024 Procurement 65 35 0 0 0 0 0 65 35 10
2024 Information management 23 42 16 15 4 0 0 23 77 15
2024 Information technology 56 26 4 8 6 0 0 56 44 40
2024 Internal audit 71 18 5 0 6 0 0 71 29 15
2024 Evaluation 32 43 0 0 25 0 0 32 68 10
2024 Data sciences 46 17 7 19 12 0 0 46 54 15
2024 Policy 49 24 12 6 8 1 1 49 51 310
2024 Project management 50 25 5 7 10 0 3 51 49 100
2024 Other services to the public 57 21 13 5 4 0 0 57 43 20
2024 None of the above 55 24 8 4 6 1 1 57 43 65
2022 Client contact centre 71 9 20 0 0 0 0 10
2022 Communications or public affairs 59 21 11 4 3 0 3 70
2022 Access to information and privacy 47 35 8 0 0 0 11 10
2022 Security 50 32 6 2 8 0 2 50
2022 Administration and operations 51 24 12 7 4 1 1 145
2022 Human resources 59 23 12 1 4 0 1 75
2022 Financial management 56 34 5 2 3 0 0 45
2022 Information management 18 46 18 0 12 7 0 15
2022 Information technology 64 10 18 8 0 0 0 30
2022 Evaluation 35 28 20 7 11 0 0 10
2022 Data sciences 48 28 16 0 8 0 0 10
2022 Policy 48 27 14 4 6 0 1 265
2022 Project management 53 29 7 5 4 0 2 80
2022 Other services to the public 59 21 11 0 9 0 0 25
2022 None of the above 48 28 15 1 3 2 3 55
2020 Communications or public affairs 28 32 22 11 8 0 0 65
2020 Access to information and privacy 64 9 9 18 0 0 0 10
2020 Security 26 50 8 13 3 0 0 25
2020 Administration and operations 23 27 26 18 4 2 0 115
2020 Human resources 30 24 19 19 7 0 0 55
2020 Financial management 32 27 20 12 6 0 2 50
2020 Information management 15 34 27 11 8 0 5 15
2020 Information technology 34 24 8 8 21 0 4 25
2020 Evaluation 59 17 7 8 8 0 0 10
2020 Policy 19 24 30 15 11 0 0 225
2020 Project management 20 28 32 15 5 0 0 75
2020 Other services to the public 44 18 18 20 0 0 0 15
2020 None of the above 27 38 22 9 0 0 4 60

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 30 13 10 10 0 9 31 69 10
2024 Intelligence analysts 45 17 19 6 13 0 0 45 55 25
2024 Communications or public affairs 31 31 17 13 7 0 1 31 69 75
2024 Security 43 29 17 9 2 0 0 43 57 40
2024 Administration and operations 31 27 20 12 8 0 2 32 68 200
2024 Human resources 44 26 13 11 4 0 2 45 55 85
2024 Financial management 33 32 18 10 0 0 8 35 65 40
2024 Procurement 18 44 8 19 11 0 0 18 82 10
2024 Information management 19 30 27 0 13 10 0 21 79 15
2024 Information technology 40 38 12 8 2 0 0 40 60 40
2024 Internal audit 39 36 19 6 0 0 0 39 61 15
2024 Evaluation 41 37 0 0 7 0 14 48 52 10
2024 Data sciences 46 37 11 7 0 0 0 46 54 15
2024 Policy 38 30 17 8 8 1 0 38 62 310
2024 Project management 28 26 24 11 11 0 0 28 72 100
2024 Other services to the public 33 24 22 15 6 0 0 33 67 20
2024 None of the above 39 23 19 9 9 0 1 40 60 65
2022 Client contact centre 20 28 12 32 0 0 9 10
2022 Communications or public affairs 36 31 15 14 3 0 1 70
2022 Access to information and privacy 29 46 25 0 0 0 0 10
2022 Security 40 25 20 5 6 0 3 50
2022 Administration and operations 34 27 20 7 11 0 2 145
2022 Human resources 41 27 14 9 8 0 0 75
2022 Financial management 23 32 16 23 4 0 2 45
2022 Information management 24 14 32 21 5 0 5 15
2022 Information technology 34 23 21 8 14 0 0 30
2022 Evaluation 28 55 0 7 11 0 0 10
2022 Data sciences 15 60 9 8 0 0 8 10
2022 Policy 34 28 23 7 8 0 1 265
2022 Project management 29 26 19 12 13 0 1 80
2022 Other services to the public 39 25 15 8 12 0 0 25
2022 None of the above 22 32 29 5 9 2 1 55
2020 Communications or public affairs 42 24 14 16 5 0 0 65
2020 Access to information and privacy 28 26 27 0 19 0 0 10
2020 Security 36 45 8 11 0 0 0 25
2020 Administration and operations 26 30 22 15 4 2 0 115
2020 Human resources 33 29 20 14 4 0 0 55
2020 Financial management 24 28 32 8 4 0 4 50
2020 Information management 21 32 29 13 0 0 5 15
2020 Information technology 24 22 25 7 18 0 4 25
2020 Evaluation 37 36 9 18 0 0 0 10
2020 Policy 28 26 27 13 6 0 0 225
2020 Project management 32 25 24 12 7 0 0 75
2020 Other services to the public 38 26 6 24 6 0 0 15
2020 None of the above 21 32 29 7 11 0 0 60
2019 Communications or public affairs 34 42 17 5 2 0 2 60
2019 Access to information and privacy 58 17 17 8 0 0 0 10
2019 Security 23 39 14 14 9 0 0 35
2019 Administration and operations 29 33 23 10 4 0 1 140
2019 Human resources 23 28 29 12 4 2 2 50
2019 Financial management 39 39 6 13 3 0 0 30
2019 Information management 31 31 26 12 0 0 0 15
2019 Information technology 62 18 8 6 0 0 6 15
2019 Data sciences 21 30 14 28 7 0 0 10
2019 Policy 46 30 14 7 2 0 0 205
2019 Project management 46 22 17 7 8 0 0 60
2019 Other services to the public 31 36 22 6 6 0 0 15
2019 None of the above 26 27 20 16 9 2 0 50

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 18 22 0 0 0 0 60 40 10
2024 Intelligence analysts 55 8 9 19 6 0 2 57 43 25
2024 Communications or public affairs 30 11 21 16 21 0 1 30 70 75
2024 Security 51 21 8 11 7 0 2 52 48 40
2024 Administration and operations 44 19 14 7 13 0 2 45 55 200
2024 Human resources 42 15 10 20 10 0 2 43 57 85
2024 Financial management 38 20 4 8 17 0 13 44 56 40
2024 Procurement 45 16 9 0 21 0 8 49 51 10
2024 Information management 49 31 5 4 0 10 0 54 46 15
2024 Information technology 33 18 14 10 19 0 5 35 65 40
2024 Internal audit 54 11 16 19 0 0 0 54 46 15
2024 Evaluation 25 21 22 7 25 0 0 25 75 10
2024 Data sciences 34 28 6 7 18 0 7 37 63 15
2024 Policy 35 21 17 9 15 1 2 36 64 310
2024 Project management 29 19 15 12 22 1 2 30 70 100
2024 Other services to the public 54 5 0 9 32 0 0 54 46 20
2024 None of the above 36 21 11 13 16 0 3 37 63 65
2022 Client contact centre 22 43 9 0 8 0 19 10
2022 Communications or public affairs 63 18 6 4 4 2 3 65
2022 Access to information and privacy 39 24 8 19 9 0 0 10
2022 Security 57 17 12 4 8 0 2 50
2022 Administration and operations 60 20 11 1 3 1 4 145
2022 Human resources 66 19 4 1 4 3 3 75
2022 Financial management 60 18 7 0 5 0 10 45
2022 Information management 33 36 25 6 0 0 0 15
2022 Information technology 60 14 8 4 11 0 3 25
2022 Evaluation 71 11 0 0 18 0 0 10
2022 Data sciences 52 33 8 0 8 0 0 10
2022 Policy 51 19 15 4 7 1 3 265
2022 Project management 58 16 11 5 3 0 8 75
2022 Other services to the public 73 15 0 0 8 0 4 25
2022 None of the above 46 17 10 4 8 9 6 55
2020 Communications or public affairs 50 27 13 5 3 2 0 60
2020 Access to information and privacy 63 19 9 0 9 0 0 10
2020 Security 51 22 23 4 0 0 0 25
2020 Administration and operations 46 22 23 7 3 0 0 115
2020 Human resources 50 26 22 2 0 0 0 55
2020 Financial management 56 24 12 2 4 0 2 50
2020 Information management 44 24 13 8 5 0 5 15
2020 Information technology 68 4 17 2 8 0 0 25
2020 Evaluation 24 25 25 8 17 0 0 10
2020 Policy 37 34 16 7 4 0 2 225
2020 Project management 54 24 16 5 1 0 0 75
2020 Other services to the public 44 32 18 6 0 0 0 15
2020 None of the above 60 16 19 4 2 0 0 60
2019 Communications or public affairs 66 15 10 5 3 0 0 55
2019 Access to information and privacy 69 23 8 0 0 0 0 10
2019 Security 39 28 15 9 9 0 0 35
2019 Administration and operations 60 23 10 3 2 0 2 135
2019 Human resources 39 26 17 8 10 0 0 50
2019 Financial management 64 20 10 3 0 0 3 30
2019 Information management 41 40 0 19 0 0 0 15
2019 Information technology 60 15 6 13 0 0 6 15
2019 Data sciences 47 0 8 15 30 0 0 10
2019 Policy 53 22 13 5 5 0 1 205
2019 Project management 58 24 12 7 0 0 0 60
2019 Other services to the public 59 17 12 6 6 0 0 15
2019 None of the above 38 18 21 8 13 0 2 50

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 67 20 13 0 0 0 0 67 33 10
2024 Intelligence analysts 55 20 8 10 6 0 0 55 45 25
2024 Communications or public affairs 33 26 23 7 11 0 0 33 67 75
2024 Security 50 23 14 4 7 0 2 51 49 40
2024 Administration and operations 39 27 19 9 6 0 0 39 61 200
2024 Human resources 46 31 13 4 2 0 3 48 52 85
2024 Financial management 38 35 11 13 2 0 0 38 62 40
2024 Procurement 26 26 26 23 0 0 0 26 74 10
2024 Information management 27 48 11 4 0 10 0 30 70 15
2024 Information technology 59 21 6 6 5 0 3 61 39 40
2024 Internal audit 23 40 31 0 6 0 0 23 77 15
2024 Evaluation 9 35 25 24 7 0 0 9 91 10
2024 Data sciences 39 17 19 14 12 0 0 39 61 15
2024 Policy 36 32 17 5 8 0 2 37 63 310
2024 Project management 35 24 19 10 10 0 2 36 64 100
2024 Other services to the public 28 44 9 10 9 0 0 28 72 20
2024 None of the above 36 26 17 3 16 0 1 37 63 65
2022 Client contact centre 52 20 20 8 0 0 0 10
2022 Communications or public affairs 42 35 15 6 3 0 0 70
2022 Access to information and privacy 28 38 34 0 0 0 0 10
2022 Security 37 31 9 10 12 0 0 50
2022 Administration and operations 33 37 14 8 7 0 1 145
2022 Human resources 44 31 15 1 6 1 1 75
2022 Financial management 37 41 14 8 0 0 0 45
2022 Information management 30 41 23 0 6 0 0 15
2022 Information technology 50 31 12 7 0 0 0 30
2022 Evaluation 74 8 7 0 11 0 0 10
2022 Data sciences 52 24 8 0 16 0 0 10
2022 Policy 32 36 19 8 5 0 0 265
2022 Project management 32 38 17 6 6 0 1 80
2022 Other services to the public 39 32 12 3 14 0 0 25
2022 None of the above 36 27 9 11 9 4 4 55
2020 Communications or public affairs 23 41 27 5 5 0 0 65
2020 Access to information and privacy 46 19 26 9 0 0 0 10
2020 Security 29 37 16 10 8 0 0 25
2020 Administration and operations 25 28 29 10 8 0 1 115
2020 Human resources 20 29 36 7 7 0 0 55
2020 Financial management 28 30 28 4 8 0 2 50
2020 Information management 19 47 29 0 5 0 0 15
2020 Information technology 70 20 8 2 0 0 0 25
2020 Evaluation 8 24 51 0 17 0 0 10
2020 Policy 20 32 26 15 7 0 0 220
2020 Project management 31 43 14 9 3 0 0 75
2020 Other services to the public 6 44 26 18 6 0 0 15
2020 None of the above 26 36 21 13 4 0 0 60

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 64 13 13 10 0 0 0 64 36 10
2024 Intelligence analysts 88 3 0 0 6 0 4 91 9 25
2024 Communications or public affairs 59 23 7 0 4 0 8 64 36 75
2024 Security 77 9 2 0 0 0 12 88 12 40
2024 Administration and operations 69 10 5 1 4 0 11 78 22 200
2024 Human resources 73 14 4 2 0 0 7 79 21 85
2024 Financial management 68 12 2 0 0 0 18 82 18 40
2024 Procurement 73 8 0 0 0 0 19 90 10 10
2024 Information management 54 32 5 4 0 0 4 56 44 15
2024 Information technology 77 8 0 0 2 0 13 89 11 40
2024 Internal audit 66 16 7 0 6 0 5 69 31 15
2024 Evaluation 49 17 12 14 7 0 0 49 51 10
2024 Data sciences 58 12 0 6 0 0 24 77 23 15
2024 Policy 73 9 5 1 2 1 9 81 19 310
2024 Project management 58 13 7 3 7 1 12 66 34 100
2024 Other services to the public 86 5 0 9 0 0 0 86 14 20
2024 None of the above 67 14 6 0 4 2 8 74 26 65

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 67 10 13 0 10 0 0 67 33 10
2024 Intelligence analysts 83 8 0 0 9 0 0 83 17 25
2024 Communications or public affairs 52 15 13 2 10 0 8 56 44 75
2024 Security 62 22 2 2 2 0 10 69 31 40
2024 Administration and operations 58 16 8 5 4 0 9 64 36 200
2024 Human resources 72 11 6 3 1 0 7 77 23 85
2024 Financial management 59 7 9 3 5 0 18 71 29 40
2024 Procurement 61 20 0 0 0 0 19 75 25 10
2024 Information management 66 15 5 4 4 0 4 69 31 15
2024 Information technology 59 16 3 2 7 0 13 68 32 40
2024 Internal audit 66 10 7 6 6 0 5 69 31 15
2024 Evaluation 41 43 8 0 7 0 0 41 59 10
2024 Data sciences 57 19 7 12 0 0 5 61 39 15
2024 Policy 62 14 6 3 7 1 7 68 32 310
2024 Project management 46 13 10 9 13 3 7 51 49 100
2024 Other services to the public 73 9 0 13 0 5 0 77 23 20
2024 None of the above 60 15 6 4 7 1 6 65 35 65

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 29 32 0 9 0 0 30 70 10
2024 Intelligence analysts 80 11 0 3 2 0 4 83 17 25
2024 Communications or public affairs 80 10 1 0 3 1 5 85 15 75
2024 Security 78 5 0 4 4 0 9 85 15 40
2024 Administration and operations 71 9 5 3 4 0 7 77 23 200
2024 Human resources 70 10 9 2 0 1 8 77 23 85
2024 Financial management 64 7 5 3 2 3 15 78 22 40
2024 Procurement 73 8 0 0 0 0 19 90 10 10
2024 Information management 73 10 0 4 4 5 4 80 20 15
2024 Information technology 85 7 3 0 0 3 3 89 11 40
2024 Internal audit 67 5 10 6 0 6 5 76 24 15
2024 Evaluation 60 18 0 7 0 0 14 70 30 10
2024 Data sciences 71 12 0 0 5 0 12 81 19 15
2024 Policy 68 11 4 5 5 1 6 73 27 310
2024 Project management 61 13 5 6 4 1 11 69 31 95
2024 Other services to the public 69 9 8 9 4 0 0 69 31 20
2024 None of the above 73 4 7 6 1 5 3 79 21 65
2022 Client contact centre 64 19 9 0 0 0 9 10
2022 Communications or public affairs 83 3 0 1 1 2 10 65
2022 Access to information and privacy 91 0 0 0 0 9 0 10
2022 Security 69 9 5 0 8 2 8 50
2022 Administration and operations 79 7 3 1 3 2 4 140
2022 Human resources 78 5 6 1 3 1 7 75
2022 Financial management 78 9 6 2 2 2 0 45
2022 Information management 84 5 0 0 0 0 11 15
2022 Information technology 77 7 0 4 8 0 3 25
2022 Evaluation 82 7 0 0 11 0 0 10
2022 Data sciences 74 9 9 0 8 0 0 10
2022 Policy 75 9 3 3 4 1 6 265
2022 Project management 74 9 5 3 5 0 4 75
2022 Other services to the public 80 11 0 4 4 0 0 25
2022 None of the above 66 2 5 3 2 9 12 55
2020 Communications or public affairs 95 0 3 0 0 0 2 65
2020 Access to information and privacy 100 0 0 0 0 0 0 10
2020 Security 72 15 9 0 0 0 4 25
2020 Administration and operations 75 13 3 3 2 1 3 115
2020 Human resources 74 17 4 4 2 0 0 55
2020 Financial management 79 8 2 2 4 2 2 50
2020 Information management 66 21 0 0 0 0 13 15
2020 Information technology 85 6 4 0 0 0 4 25
2020 Evaluation 83 17 0 0 0 0 0 10
2020 Policy 76 9 6 1 4 1 2 225
2020 Project management 74 8 7 3 5 1 1 75
2020 Other services to the public 76 12 0 0 6 6 0 15
2020 None of the above 75 8 14 0 0 2 2 60
2019 Communications or public affairs 86 2 9 2 0 0 2 60
2019 Access to information and privacy 100 0 0 0 0 0 0 10
2019 Security 61 12 10 3 13 0 0 35
2019 Administration and operations 74 10 4 4 4 2 2 140
2019 Human resources 64 20 8 2 4 0 2 50
2019 Financial management 78 16 0 0 3 0 3 30
2019 Information management 82 12 6 0 0 0 0 15
2019 Information technology 82 6 6 0 0 0 6 15
2019 Data sciences 58 14 0 14 14 0 0 10
2019 Policy 68 12 7 3 7 0 2 205
2019 Project management 72 12 5 5 4 0 2 60
2019 Other services to the public 88 6 0 0 6 0 0 15
2019 None of the above 57 12 2 6 15 2 6 50

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 29 35 0 12 0 0 24 76 10
2024 Intelligence analysts 61 22 13 0 0 0 4 63 37 25
2024 Communications or public affairs 66 21 3 1 8 0 0 66 34 75
2024 Security 63 16 11 6 2 0 2 64 36 40
2024 Administration and operations 57 25 9 3 4 0 2 58 42 200
2024 Human resources 59 23 9 1 4 1 3 62 38 85
2024 Financial management 52 21 12 0 2 0 13 59 41 40
2024 Procurement 84 8 8 0 0 0 0 84 16 10
2024 Information management 71 11 9 5 0 0 5 74 26 15
2024 Information technology 70 19 6 0 0 3 3 74 26 40
2024 Internal audit 72 22 0 0 0 0 5 76 24 15
2024 Evaluation 76 15 9 0 0 0 0 76 24 10
2024 Data sciences 64 13 13 6 5 0 0 64 36 15
2024 Policy 66 16 9 3 4 0 2 67 33 310
2024 Project management 54 22 12 3 5 0 3 56 44 95
2024 Other services to the public 68 23 9 0 0 0 0 68 32 20
2024 None of the above 59 17 10 10 1 0 3 61 39 65
2022 Client contact centre 48 11 9 12 11 0 9 10
2022 Communications or public affairs 80 10 2 4 1 0 3 65
2022 Access to information and privacy 72 28 0 0 0 0 0 10
2022 Security 60 23 4 0 6 0 6 50
2022 Administration and operations 65 24 3 2 2 1 3 145
2022 Human resources 75 12 4 4 1 0 4 75
2022 Financial management 68 19 9 0 2 2 0 45
2022 Information management 58 24 7 0 0 0 11 15
2022 Information technology 54 21 18 7 0 0 0 30
2022 Evaluation 75 14 0 0 11 0 0 10
2022 Data sciences 66 26 0 0 8 0 0 10
2022 Policy 68 17 9 3 1 0 3 265
2022 Project management 71 20 2 0 3 0 4 80
2022 Other services to the public 84 12 0 4 0 0 0 25
2022 None of the above 65 19 4 2 0 2 8 55
2020 Communications or public affairs 82 15 2 0 0 0 2 65
2020 Access to information and privacy 91 9 0 0 0 0 0 10
2020 Security 59 21 12 4 0 0 4 25
2020 Administration and operations 69 18 5 4 2 1 2 115
2020 Human resources 55 23 15 2 2 0 4 55
2020 Financial management 65 23 8 2 0 0 2 50
2020 Information management 69 17 6 0 0 0 8 15
2020 Information technology 57 22 13 0 4 0 4 25
2020 Evaluation 66 17 8 0 0 0 8 10
2020 Policy 68 18 8 2 2 0 2 225
2020 Project management 77 12 7 2 1 0 1 75
2020 Other services to the public 77 6 17 0 0 0 0 15
2020 None of the above 73 22 5 0 0 0 0 60
2019 Communications or public affairs 70 20 8 2 0 0 0 60
2019 Access to information and privacy 70 30 0 0 0 0 0 10
2019 Security 54 21 10 5 8 0 2 35
2019 Administration and operations 57 24 10 3 5 0 1 140
2019 Human resources 63 10 16 4 2 0 4 50
2019 Financial management 65 22 6 3 3 0 0 30
2019 Information management 37 50 13 0 0 0 0 15
2019 Information technology 62 24 8 0 0 0 6 15
2019 Data sciences 72 14 7 7 0 0 0 10
2019 Policy 61 24 8 4 4 0 0 205
2019 Project management 55 23 14 5 4 0 0 60
2019 Other services to the public 71 11 6 12 0 0 0 15
2019 None of the above 56 30 5 0 6 0 2 50

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 8 27 35 10 21 0 0 8 92 10
2024 Intelligence analysts 69 8 8 6 5 0 4 72 28 25
2024 Communications or public affairs 72 12 5 3 7 0 1 73 27 75
2024 Security 61 22 5 6 6 0 0 61 39 40
2024 Administration and operations 61 17 13 2 4 0 3 63 37 200
2024 Human resources 59 17 4 10 5 0 5 62 38 85
2024 Financial management 52 18 7 2 8 0 13 60 40 40
2024 Procurement 76 8 0 0 0 0 16 91 9 10
2024 Information management 72 5 10 4 4 0 4 75 25 15
2024 Information technology 66 16 7 5 3 3 0 68 32 40
2024 Internal audit 78 5 6 6 0 0 5 82 18 15
2024 Evaluation 83 7 9 0 0 0 0 83 17 10
2024 Data sciences 64 13 12 0 11 0 0 64 36 15
2024 Policy 58 17 10 4 9 1 2 59 41 310
2024 Project management 50 19 11 3 14 0 3 51 49 100
2024 Other services to the public 63 10 17 4 6 0 0 63 37 20
2024 None of the above 61 18 3 6 8 0 5 63 37 65
2022 Client contact centre 51 20 8 12 0 0 9 10
2022 Communications or public affairs 81 3 9 1 1 0 5 65
2022 Access to information and privacy 81 9 10 0 0 0 0 10
2022 Security 53 19 13 4 6 0 6 50
2022 Administration and operations 67 16 9 3 2 0 3 145
2022 Human resources 71 13 6 1 4 0 5 75
2022 Financial management 72 15 11 0 2 0 0 45
2022 Information management 59 24 6 0 0 0 11 15
2022 Information technology 62 20 3 3 12 0 0 30
2022 Evaluation 74 8 7 0 11 0 0 10
2022 Data sciences 66 8 9 0 17 0 0 10
2022 Policy 63 15 6 6 6 0 3 265
2022 Project management 55 20 7 6 10 0 2 80
2022 Other services to the public 54 22 12 4 8 0 0 25
2022 None of the above 58 26 2 1 4 2 8 55
2020 Communications or public affairs 89 8 2 2 0 0 0 65
2020 Access to information and privacy 81 9 0 0 9 0 0 10
2020 Security 56 21 11 4 3 0 4 25
2020 Administration and operations 70 11 7 7 3 1 1 115
2020 Human resources 50 18 14 6 9 0 4 55
2020 Financial management 63 14 10 6 4 0 2 50
2020 Information management 45 37 5 0 0 0 13 15
2020 Information technology 77 6 0 8 8 0 0 25
2020 Evaluation 75 8 8 0 0 0 8 10
2020 Policy 62 16 12 3 6 0 0 225
2020 Project management 68 16 4 7 4 0 1 75
2020 Other services to the public 76 18 0 0 6 0 0 15
2020 None of the above 69 19 5 5 2 0 0 60
2019 Communications or public affairs 80 13 4 2 2 0 0 60
2019 Access to information and privacy 59 30 0 0 10 0 0 10
2019 Security 46 23 10 8 11 0 2 35
2019 Administration and operations 68 16 4 9 2 0 0 135
2019 Human resources 54 21 8 11 4 0 2 50
2019 Financial management 65 19 9 3 0 0 3 30
2019 Information management 55 45 0 0 0 0 0 15
2019 Information technology 68 8 6 6 6 0 6 15
2019 Data sciences 44 14 0 14 28 0 0 10
2019 Policy 50 22 14 7 7 0 0 205
2019 Project management 51 18 21 7 4 0 0 55
2019 Other services to the public 69 7 13 5 6 0 0 15
2019 None of the above 43 23 6 6 17 2 2 50

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Intelligence analysts 81 5 0 0 0 0 13 94 6 25
2024 Communications or public affairs 61 9 5 3 3 0 19 75 25 75
2024 Security 68 11 4 2 0 0 15 80 20 40
2024 Administration and operations 65 6 5 0 3 0 19 81 19 200
2024 Human resources 62 6 6 3 0 1 22 80 20 85
2024 Financial management 70 15 3 0 0 0 13 80 20 40
2024 Procurement 84 0 0 0 0 0 16 100 0 10
2024 Information management 66 10 10 0 0 0 15 77 23 15
2024 Information technology 57 17 0 0 0 3 23 77 23 40
2024 Internal audit 72 17 5 0 0 0 5 76 24 15
2024 Evaluation 53 16 7 0 0 0 24 70 30 10
2024 Data sciences 71 5 0 0 0 0 24 93 7 15
2024 Policy 61 11 5 2 2 1 18 75 25 310
2024 Project management 56 12 7 4 4 0 17 68 32 100
2024 Other services to the public 53 25 4 0 0 0 18 64 36 20
2024 None of the above 61 20 5 1 1 0 11 69 31 60
2022 Client contact centre 37 32 0 0 0 0 32 10
2022 Communications or public affairs 78 3 2 1 1 0 15 65
2022 Access to information and privacy 81 0 0 0 0 0 19 10
2022 Security 60 7 4 0 4 0 24 50
2022 Administration and operations 66 12 3 2 1 0 16 145
2022 Human resources 67 6 1 3 0 0 23 75
2022 Financial management 64 9 9 3 0 0 15 45
2022 Information management 53 7 12 5 0 0 23 15
2022 Information technology 64 7 11 3 5 0 11 30
2022 Evaluation 61 21 7 0 11 0 0 10
2022 Data sciences 58 18 8 0 0 0 16 10
2022 Policy 69 9 5 2 1 0 14 265
2022 Project management 61 13 3 1 0 0 21 80
2022 Other services to the public 69 4 8 0 4 0 15 25
2022 None of the above 65 9 2 0 0 2 22 55
2020 Communications or public affairs 67 14 5 0 0 0 14 65
2020 Access to information and privacy 64 17 9 0 0 0 9 10
2020 Security 42 21 8 0 0 0 29 25
2020 Administration and operations 66 12 3 3 2 1 13 115
2020 Human resources 53 10 9 0 0 0 27 55
2020 Financial management 59 14 4 0 0 0 23 50
2020 Information management 58 8 13 0 0 0 21 15
2020 Information technology 57 0 17 0 0 0 25 25
2020 Evaluation 34 16 0 0 0 0 51 10
2020 Policy 61 13 5 3 2 0 16 225
2020 Project management 62 14 2 3 0 0 19 75
2020 Other services to the public 47 13 0 0 0 0 40 15
2020 None of the above 70 8 2 3 2 2 13 60
2019 Communications or public affairs 70 9 5 0 0 0 16 55
2019 Access to information and privacy 70 10 10 0 0 0 10 10
2019 Security 57 15 7 5 3 0 13 35
2019 Administration and operations 53 12 5 1 2 1 26 135
2019 Human resources 55 2 12 2 0 0 29 50
2019 Financial management 58 19 6 0 0 0 16 30
2019 Information management 50 31 6 0 0 0 13 15
2019 Information technology 56 20 6 0 0 0 18 15
2019 Data sciences 58 0 35 0 0 0 7 10
2019 Policy 61 14 5 3 1 0 15 200
2019 Project management 58 7 7 0 2 0 27 55
2019 Other services to the public 54 16 0 17 0 0 12 15
2019 None of the above 61 7 8 2 2 2 19 45

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 17 13 0 12 0 0 58 42 10
2024 Intelligence analysts 62 21 3 5 0 0 9 68 32 25
2024 Communications or public affairs 78 9 3 1 4 0 4 81 19 75
2024 Security 79 20 2 0 0 0 0 79 21 40
2024 Administration and operations 72 13 5 1 2 0 7 78 22 200
2024 Human resources 73 14 2 1 0 1 9 81 19 85
2024 Financial management 68 12 5 0 0 0 15 80 20 40
2024 Procurement 84 8 0 8 0 0 0 84 16 10
2024 Information management 71 10 5 0 0 10 4 83 17 15
2024 Information technology 76 20 0 0 0 0 5 79 21 40
2024 Internal audit 71 24 0 0 0 0 5 74 26 15
2024 Evaluation 77 16 0 0 0 0 7 83 17 10
2024 Data sciences 83 6 0 0 0 0 12 93 7 15
2024 Policy 67 15 7 2 2 1 6 72 28 310
2024 Project management 67 16 4 2 4 1 6 72 28 100
2024 Other services to the public 72 9 9 0 5 0 5 76 24 20
2024 None of the above 64 21 6 4 1 0 3 66 34 60
2022 Communications or public affairs 81 9 2 0 3 0 5 65
2022 Access to information and privacy 71 19 10 0 0 0 0 10
2022 Security 66 19 4 0 5 0 7 50
2022 Administration and operations 75 14 3 1 1 0 7 145
2022 Human resources 79 7 4 1 1 0 8 75
2022 Financial management 73 14 6 3 2 2 0 45
2022 Information management 75 7 7 0 0 0 11 15
2022 Information technology 50 31 8 3 0 3 4 30
2022 Evaluation 82 7 0 0 11 0 0 10
2022 Data sciences 91 0 9 0 0 0 0 10
2022 Policy 74 14 5 1 1 0 4 265
2022 Project management 67 13 4 4 4 0 7 80
2022 Other services to the public 74 11 8 7 0 0 0 25
2022 None of the above 64 15 4 0 2 2 13 55
2020 Communications or public affairs 80 12 8 0 0 0 0 65
2020 Access to information and privacy 63 19 9 0 0 0 9 10
2020 Security 57 19 12 0 0 0 12 25
2020 Administration and operations 72 14 6 3 0 1 4 115
2020 Human resources 84 7 4 0 0 0 6 55
2020 Financial management 79 13 4 2 0 0 2 50
2020 Information management 68 19 0 0 0 0 13 15
2020 Information technology 66 11 11 4 4 0 4 25
2020 Evaluation 49 17 8 0 0 0 25 10
2020 Policy 61 24 9 2 1 0 3 225
2020 Project management 72 15 8 0 0 1 4 75
2020 Other services to the public 64 24 6 0 0 0 6 15
2020 None of the above 85 9 2 5 0 0 0 60
2019 Communications or public affairs 81 10 0 0 6 0 4 60
2019 Access to information and privacy 39 51 0 10 0 0 0 10
2019 Security 64 12 14 0 5 0 5 35
2019 Administration and operations 77 13 4 1 1 1 4 135
2019 Human resources 78 8 4 2 0 0 8 50
2019 Financial management 78 19 0 0 0 0 3 30
2019 Information management 75 18 0 0 0 0 7 15
2019 Information technology 68 12 8 0 0 0 12 15
2019 Data sciences 65 21 7 7 0 0 0 10
2019 Policy 70 16 7 5 0 0 2 205
2019 Project management 73 19 2 0 0 0 7 60
2019 Other services to the public 88 6 0 0 0 0 6 15
2019 None of the above 78 2 6 2 2 0 11 50

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 0 13 13 20 0 0 54 46 10
2024 Intelligence analysts 52 14 14 3 15 0 2 53 47 25
2024 Communications or public affairs 52 23 9 8 6 0 3 54 46 75
2024 Security 65 20 10 0 2 2 2 67 33 40
2024 Administration and operations 58 20 7 3 9 0 4 60 40 200
2024 Human resources 60 17 9 8 3 0 4 62 38 85
2024 Financial management 73 4 2 2 3 3 13 86 14 40
2024 Procurement 84 8 8 0 0 0 0 84 16 10
2024 Information management 44 18 19 6 8 0 4 46 54 15
2024 Information technology 63 14 15 3 3 0 2 65 35 40
2024 Internal audit 67 22 6 0 0 0 5 70 30 15
2024 Evaluation 49 20 0 7 24 0 0 49 51 10
2024 Data sciences 55 20 0 7 7 0 12 62 38 15
2024 Policy 61 13 8 5 8 1 5 65 35 310
2024 Project management 55 17 5 5 14 0 4 57 43 100
2024 Other services to the public 48 14 10 14 14 0 0 48 52 20
2024 None of the above 59 14 16 3 6 0 3 61 39 65
2022 Client contact centre 52 29 0 0 10 0 9 10
2022 Communications or public affairs 79 6 6 5 0 0 5 65
2022 Access to information and privacy 100 0 0 0 0 0 0 10
2022 Security 64 14 3 6 4 3 6 50
2022 Administration and operations 73 8 7 1 4 2 4 145
2022 Human resources 83 7 4 1 0 1 4 75
2022 Financial management 80 10 6 2 2 0 0 45
2022 Information management 63 7 18 0 0 0 11 15
2022 Information technology 85 4 0 0 8 3 0 30
2022 Evaluation 59 21 0 9 11 0 0 10
2022 Data sciences 64 28 0 0 8 0 0 10
2022 Policy 73 11 5 3 3 0 4 265
2022 Project management 59 14 4 7 12 0 5 80
2022 Other services to the public 68 13 11 0 9 0 0 25
2022 None of the above 68 11 5 2 4 2 8 55
2020 Communications or public affairs 84 14 0 2 0 0 0 65
2020 Access to information and privacy 91 9 0 0 0 0 0 10
2020 Security 69 8 8 4 0 0 12 25
2020 Administration and operations 74 11 3 4 4 0 4 115
2020 Human resources 79 9 7 2 0 0 3 55
2020 Financial management 72 20 6 0 0 0 2 50
2020 Information management 63 19 13 0 0 0 5 15
2020 Information technology 60 17 11 4 8 0 0 25
2020 Evaluation 75 0 8 8 0 0 8 10
2020 Policy 77 13 4 2 2 0 1 225
2020 Project management 66 19 10 1 1 0 3 75
2020 Other services to the public 58 24 0 6 0 0 12 15
2020 None of the above 74 12 11 0 0 2 2 60
2019 Communications or public affairs 80 10 7 0 2 0 2 60
2019 Access to information and privacy 100 0 0 0 0 0 0 10
2019 Security 61 8 8 0 16 0 7 35
2019 Administration and operations 77 12 4 4 1 0 3 140
2019 Human resources 65 12 13 4 6 0 0 50
2019 Financial management 73 14 3 0 6 0 3 30
2019 Information management 75 6 7 0 12 0 0 15
2019 Information technology 73 6 12 9 0 0 0 15
2019 Data sciences 56 30 7 0 0 7 0 10
2019 Policy 75 9 4 2 7 1 1 205
2019 Project management 76 7 9 0 3 0 5 60
2019 Other services to the public 93 7 0 0 0 0 0 15
2019 None of the above 73 12 0 4 4 0 6 50

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 17 22 0 22 0 0 38 62 10
2024 Intelligence analysts 38 14 33 7 7 0 0 38 62 25
2024 Communications or public affairs 56 16 14 7 5 0 3 57 43 75
2024 Security 65 27 4 2 0 0 2 66 34 40
2024 Administration and operations 44 24 15 6 8 1 2 45 55 200
2024 Human resources 58 21 14 2 3 0 1 58 42 85
2024 Financial management 46 24 12 3 0 3 13 54 46 40
2024 Procurement 73 8 11 0 0 0 8 80 20 10
2024 Information management 30 38 13 0 9 10 0 33 67 15
2024 Information technology 49 18 24 3 3 0 3 51 49 40
2024 Internal audit 48 22 13 6 6 0 5 51 49 15
2024 Evaluation 25 24 22 7 22 0 0 25 75 10
2024 Data sciences 62 6 19 7 0 0 6 66 34 15
2024 Policy 59 21 8 2 5 1 3 62 38 310
2024 Project management 38 29 16 8 7 0 1 39 61 100
2024 Other services to the public 69 13 8 4 5 0 0 69 31 20
2024 None of the above 55 23 15 3 1 0 3 56 44 65
2022 Client contact centre 42 19 19 11 0 0 9 10
2022 Communications or public affairs 59 12 14 5 5 2 3 65
2022 Access to information and privacy 62 19 19 0 0 0 0 10
2022 Security 57 25 4 7 6 0 2 50
2022 Administration and operations 50 22 16 5 3 0 5 145
2022 Human resources 55 30 6 4 4 0 2 75
2022 Financial management 58 13 17 5 5 2 0 45
2022 Information management 60 23 6 0 0 7 5 15
2022 Information technology 41 34 8 7 7 0 3 30
2022 Evaluation 65 18 0 7 11 0 0 10
2022 Data sciences 56 27 8 0 0 0 9 10
2022 Policy 51 31 12 2 3 0 1 265
2022 Project management 58 26 10 3 1 0 2 80
2022 Other services to the public 38 37 11 13 0 0 0 25
2022 None of the above 61 17 5 4 1 2 9 55
2020 Communications or public affairs 44 31 14 10 2 0 0 65
2020 Access to information and privacy 31 40 29 0 0 0 0 10
2020 Security 63 26 8 4 0 0 0 25
2020 Administration and operations 40 33 13 8 3 0 3 115
2020 Human resources 60 19 18 1 2 0 0 55
2020 Financial management 54 21 14 8 0 0 2 50
2020 Information management 47 29 13 5 0 0 5 15
2020 Information technology 47 13 32 8 0 0 0 25
2020 Evaluation 24 34 17 17 8 0 0 10
2020 Policy 45 30 16 4 3 0 2 225
2020 Project management 49 23 13 9 4 0 1 75
2020 Other services to the public 34 39 15 0 6 0 6 15
2020 None of the above 52 32 9 2 2 0 4 60
2019 Communications or public affairs 49 29 15 5 2 0 0 60
2019 Access to information and privacy 40 10 20 20 10 0 0 10
2019 Security 53 26 3 11 8 0 0 35
2019 Administration and operations 50 31 10 4 2 0 2 135
2019 Human resources 53 20 8 10 2 0 6 50
2019 Financial management 65 25 6 0 0 0 3 30
2019 Information management 27 47 6 19 0 0 0 15
2019 Information technology 68 14 6 6 0 0 6 15
2019 Data sciences 56 7 14 23 0 0 0 10
2019 Policy 55 24 16 2 3 0 0 205
2019 Project management 55 26 10 3 2 0 4 60
2019 Other services to the public 70 25 5 0 0 0 0 15
2019 None of the above 50 27 0 10 6 0 6 50

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 42 39 0 19 0 0 42 19 10
2024 Intelligence analysts 5 42 45 5 3 0 0 47 8 25
2024 Communications or public affairs 10 20 38 21 11 0 0 30 32 75
2024 Security 19 36 24 18 0 2 0 56 19 40
2024 Administration and operations 7 27 38 18 11 0 0 34 29 200
2024 Human resources 3 27 44 15 10 1 0 30 25 85
2024 Financial management 10 20 42 15 10 0 2 32 25 40
2024 Procurement 12 0 67 21 0 0 0 12 21 10
2024 Information management 0 50 21 20 9 0 0 50 28 15
2024 Information technology 2 35 39 7 16 0 0 38 24 40
2024 Internal audit 21 24 37 12 6 0 0 45 18 15
2024 Evaluation 0 28 50 0 22 0 0 28 22 10
2024 Data sciences 11 24 48 13 5 0 0 34 18 15
2024 Policy 6 22 42 20 10 0 0 29 29 310
2024 Project management 4 16 48 20 11 0 0 20 31 100
2024 Other services to the public 0 25 34 26 15 0 0 25 41 20
2024 None of the above 1 34 31 20 14 0 0 35 34 65
2022 Client contact centre 23 16 32 30 0 0 0 39 30 10
2022 Communications or public affairs 7 32 42 15 5 0 0 38 19 70
2022 Access to information and privacy 7 18 45 19 0 0 11 28 21 10
2022 Security 9 42 32 10 6 0 0 52 16 50
2022 Administration and operations 8 28 39 15 10 0 0 36 25 145
2022 Human resources 11 33 39 10 7 0 0 43 18 75
2022 Financial management 10 20 44 16 10 0 0 30 26 45
2022 Information management 0 25 49 26 0 0 0 25 26 15
2022 Information technology 3 44 29 7 18 0 0 47 25 30
2022 Evaluation 21 30 38 0 11 0 0 51 11 10
2022 Data sciences 7 34 33 17 8 0 0 42 25 10
2022 Policy 4 28 38 19 11 0 0 33 29 265
2022 Project management 3 26 44 14 13 0 0 29 27 80
2022 Other services to the public 0 24 46 17 12 0 0 24 30 25
2022 None of the above 6 30 29 18 15 0 1 37 33 55
2020 Communications or public affairs 10 39 35 11 5 0 0 49 16 65
2020 Access to information and privacy 28 9 44 19 0 0 0 37 19 10
2020 Security 29 29 22 12 7 0 0 59 19 25
2020 Administration and operations 16 31 32 15 6 0 0 47 21 115
2020 Human resources 7 33 33 20 7 0 0 40 27 55
2020 Financial management 20 24 36 16 4 0 0 44 21 50
2020 Information management 32 40 13 15 0 0 0 72 15 15
2020 Information technology 13 21 41 17 8 0 0 34 25 25
2020 Evaluation 0 51 33 17 0 0 0 51 17 10
2020 Policy 6 32 38 17 8 0 0 37 25 225
2020 Project management 15 34 39 10 3 0 0 48 12 75
2020 Other services to the public 6 32 44 12 6 0 0 38 18 15
2020 None of the above 12 22 36 23 5 2 0 35 29 60
2019 Communications or public affairs 17 41 35 4 4 0 0 58 7 60
2019 Access to information and privacy 31 31 31 8 0 0 0 62 8 10
2019 Security 19 18 28 27 8 0 0 37 35 35
2019 Administration and operations 15 29 37 15 4 0 0 44 19 135
2019 Human resources 17 24 40 17 2 0 0 41 19 50
2019 Financial management 23 33 32 13 0 0 0 56 13 30
2019 Information management 6 53 23 12 6 0 0 59 18 15
2019 Information technology 6 50 32 6 6 0 0 56 12 15
2019 Data sciences 0 21 51 21 7 0 0 21 28 10
2019 Policy 11 33 38 12 6 0 0 44 18 205
2019 Project management 15 34 39 10 2 0 0 49 12 60
2019 Other services to the public 13 48 27 12 0 0 0 61 12 15
2019 None of the above 4 30 42 12 13 0 0 33 25 50

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Intelligence analysts 19 12 34 31 3 0 0 34 31 25
2024 Communications or public affairs 17 31 36 11 5 0 0 16 48 75
2024 Security 2 17 38 25 19 0 0 44 18 40
2024 Administration and operations 19 27 33 14 6 0 0 20 46 200
2024 Human resources 13 36 35 9 6 0 0 15 50 85
2024 Financial management 23 17 40 11 5 0 5 17 41 40
2024 Procurement 19 29 41 12 0 0 0 12 47 10
2024 Information management 9 35 35 14 8 0 0 22 44 15
2024 Information technology 16 28 27 14 16 0 0 29 43 40
2024 Internal audit 14 29 25 16 16 0 0 32 43 15
2024 Evaluation 17 24 32 28 0 0 0 28 40 10
2024 Data sciences 6 36 24 29 5 0 0 34 42 15
2024 Policy 18 25 36 13 7 1 0 21 43 310
2024 Project management 20 28 35 9 7 0 0 16 49 100
2024 Other services to the public 27 18 39 16 0 0 0 16 45 20
2024 None of the above 23 25 32 13 8 0 0 21 48 65
2022 Client contact centre 0 41 39 8 11 0 0 20 41 10
2022 Communications or public affairs 9 19 43 22 7 0 0 29 28 70
2022 Access to information and privacy 17 19 28 17 19 0 0 36 36 10
2022 Security 11 13 43 21 11 0 2 32 24 50
2022 Administration and operations 16 24 35 15 9 0 1 24 41 140
2022 Human resources 10 16 48 14 12 0 0 26 26 75
2022 Financial management 14 26 34 15 11 0 0 26 40 40
2022 Information management 0 37 43 7 13 0 0 20 37 15
2022 Information technology 18 17 32 18 15 0 0 33 35 30
2022 Evaluation 11 13 44 11 21 0 0 33 24 10
2022 Data sciences 17 32 35 0 16 0 0 16 49 10
2022 Policy 14 25 35 19 7 0 0 26 39 265
2022 Project management 18 22 40 14 5 0 0 20 40 80
2022 Other services to the public 18 20 37 26 0 0 0 26 37 25
2022 None of the above 24 16 33 15 9 2 1 24 42 55
2020 Communications or public affairs 6 23 35 27 8 0 0 36 29 65
2020 Access to information and privacy 0 37 35 0 28 0 0 28 37 10
2020 Security 7 23 33 28 6 4 0 34 31 25
2020 Administration and operations 15 18 43 16 7 1 0 23 34 115
2020 Human resources 22 28 32 17 1 0 0 18 50 55
2020 Financial management 14 21 33 28 4 0 0 32 35 50
2020 Information management 8 15 50 27 0 0 0 27 23 15
2020 Information technology 17 30 30 8 15 0 0 23 47 25
2020 Evaluation 0 25 49 25 0 0 0 25 25 10
2020 Policy 18 21 39 18 5 0 0 23 39 225
2020 Project management 16 18 45 18 3 0 0 21 34 75
2020 Other services to the public 12 24 32 26 6 0 0 32 36 15
2020 None of the above 20 13 52 10 5 0 0 15 33 60
2019 Communications or public affairs 2 16 34 37 11 0 0 48 18 60
2019 Access to information and privacy 0 16 39 15 30 0 0 45 16 10
2019 Security 16 26 26 18 13 0 0 32 42 35
2019 Administration and operations 10 25 34 20 10 1 0 30 36 135
2019 Human resources 6 13 38 24 18 0 0 42 19 50
2019 Financial management 6 16 29 38 10 0 0 48 22 30
2019 Information management 6 17 65 6 6 0 0 12 23 15
2019 Information technology 12 6 44 30 9 0 0 38 18 15
2019 Data sciences 21 21 35 0 23 0 0 23 42 10
2019 Policy 11 17 43 20 10 0 0 29 28 205
2019 Project management 5 14 44 27 10 0 0 37 19 60
2019 Other services to the public 11 6 64 6 13 0 0 19 17 15
2019 None of the above 20 34 33 9 4 0 0 12 55 50
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 8 82 10
2024 Intelligence analysts 26 67 25
2024 Communications or public affairs 28 55 75
2024 Security 20 54 40
2024 Administration and operations 28 59 200
2024 Human resources 17 71 85
2024 Financial management 21 59 40
2024 Procurement 48 43 10
2024 Information management 19 62 15
2024 Information technology 22 69 40
2024 Internal audit 18 47 15
2024 Evaluation 58 25 10
2024 Data sciences 18 41 15
2024 Policy 28 56 310
2024 Project management 39 52 100
2024 Other services to the public 19 63 20
2024 None of the above 24 48 65
2022 Client contact centre 9 83 10
2022 Communications or public affairs 16 59 70
2022 Access to information and privacy 27 58 10
2022 Security 46 44 50
2022 Administration and operations 29 59 145
2022 Human resources 15 72 75
2022 Financial management 18 69 45
2022 Information management 28 67 15
2022 Information technology 31 69 30
2022 Evaluation 48 27 10
2022 Data sciences 33 56 10
2022 Policy 34 52 265
2022 Project management 36 54 75
2022 Other services to the public 34 60 25
2022 None of the above 28 53 55
2020 Communications or public affairs 21 61 65
2020 Access to information and privacy 55 36 10
2020 Security 20 44 25
2020 Administration and operations 16 64 115
2020 Human resources 24 62 55
2020 Financial management 28 56 50
2020 Information management 29 45 15
2020 Information technology 30 60 25
2020 Evaluation 33 59 10
2020 Policy 28 54 225
2020 Project management 42 33 75
2020 Other services to the public 36 38 15
2020 None of the above 37 39 60

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 33 67 20
2024 Administration and operations 48 52 55
2024 Human resources 5 95 15
2024 Policy 40 60 85
2024 Project management 52 48 35
2024 None of the above 63 37 15
2022 Communications or public affairs 37 63 10
2022 Security 30 70 25
2022 Administration and operations 33 67 40
2022 Human resources 41 59 10
2022 Policy 31 69 90
2022 Project management 40 60 30
2022 None of the above 38 62 15
2020 Communications or public affairs 45 55 15
2020 Administration and operations 48 52 20
2020 Human resources 63 37 15
2020 Financial management 44 56 15
2020 Policy 32 68 60
2020 Project management 33 67 30
2020 None of the above 43 57 20

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 8 7 20 0 0 46 35 65 10
2024 Intelligence analysts 63 9 10 6 0 0 12 71 29 25
2024 Communications or public affairs 35 23 11 5 6 0 20 44 56 75
2024 Security 38 21 6 0 2 6 26 56 44 40
2024 Administration and operations 38 17 9 5 7 2 22 50 50 200
2024 Human resources 46 12 15 2 2 1 22 60 40 85
2024 Financial management 38 12 13 7 8 6 16 48 52 40
2024 Procurement 41 11 16 22 0 0 11 46 54 10
2024 Information management 37 27 5 10 5 0 18 45 55 15
2024 Information technology 36 13 6 10 6 6 24 51 49 40
2024 Internal audit 64 19 6 6 0 0 5 68 32 15
2024 Evaluation 39 23 7 7 0 0 24 51 49 10
2024 Data sciences 35 0 11 7 6 19 23 60 40 15
2024 Policy 45 14 9 6 5 3 18 58 42 310
2024 Project management 45 19 8 5 10 3 11 52 48 100
2024 Other services to the public 43 5 19 15 0 0 19 53 47 20
2024 None of the above 49 13 5 3 8 3 19 62 38 65
2022 Client contact centre 27 0 22 9 23 0 20 10
2022 Communications or public affairs 48 17 10 6 3 0 16 70
2022 Access to information and privacy 26 39 9 0 7 0 19 10
2022 Security 27 18 15 10 7 4 18 50
2022 Administration and operations 51 11 13 5 5 3 13 145
2022 Human resources 45 15 13 6 4 0 17 75
2022 Financial management 43 21 4 10 9 2 11 45
2022 Information management 43 22 5 6 5 0 20 15
2022 Information technology 55 13 0 9 11 0 12 30
2022 Evaluation 38 6 18 7 0 0 30 10
2022 Data sciences 32 24 24 9 0 0 11 10
2022 Policy 38 21 13 8 6 2 12 265
2022 Project management 30 15 16 7 9 5 17 80
2022 Other services to the public 17 24 23 8 12 7 8 25
2022 None of the above 40 18 11 2 3 8 18 55
2020 Communications or public affairs 54 18 12 2 10 0 5 65
2020 Access to information and privacy 54 19 9 9 9 0 0 10
2020 Security 45 16 8 16 3 4 8 25
2020 Administration and operations 39 23 16 8 4 2 8 115
2020 Human resources 57 15 12 4 7 0 5 55
2020 Financial management 34 19 16 10 15 0 6 50
2020 Information management 21 15 16 24 0 0 24 15
2020 Information technology 56 11 4 8 13 0 8 25
2020 Evaluation 66 25 0 8 0 0 0 10
2020 Policy 45 20 16 4 7 1 6 225
2020 Project management 35 18 25 13 3 0 7 75
2020 Other services to the public 36 24 22 6 12 0 0 15
2020 None of the above 39 17 12 14 6 2 11 60
2019 Communications or public affairs 40 13 13 12 13 0 8 55
2019 Access to information and privacy 31 23 8 8 23 0 7 10
2019 Security 29 13 27 13 13 0 5 35
2019 Administration and operations 39 16 21 9 10 1 4 135
2019 Human resources 33 23 14 11 12 0 6 50
2019 Financial management 39 23 16 6 13 0 3 30
2019 Information management 23 6 26 19 13 0 13 15
2019 Information technology 36 24 12 15 12 0 0 15
2019 Data sciences 14 28 7 0 21 0 30 10
2019 Policy 34 20 19 12 10 0 6 205
2019 Project management 26 24 14 14 17 2 4 60
2019 Other services to the public 25 17 11 17 24 0 6 15
2019 None of the above 31 21 15 19 10 0 4 45

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 25 24 11 18 18 4 0 51 38 20
2024 Administration and operations 16 18 15 15 26 4 6 38 45 55
2024 Human resources 23 14 0 38 13 0 13 42 58 15
2024 Policy 8 19 7 24 33 0 9 30 62 85
2024 Project management 12 31 18 14 26 0 0 42 40 35
2024 None of the above 10 31 12 11 26 0 10 45 41 15
2022 Communications or public affairs 36 28 0 0 17 0 19 79 21 10
2022 Security 3 4 15 12 50 3 13 9 74 25
2022 Administration and operations 14 22 19 18 20 0 7 39 40 40
2022 Human resources 37 40 8 8 0 7 0 83 9 10
2022 Policy 7 20 13 21 33 0 7 28 59 90
2022 Project management 0 17 11 27 39 3 4 18 70 30
2022 None of the above 6 7 31 20 25 0 11 15 50 15
2020 Communications or public affairs 15 31 15 24 16 0 0 46 40 15
2020 Administration and operations 22 14 20 16 27 0 0 36 44 20
2020 Human resources 26 15 23 15 14 0 7 44 31 15
2020 Financial management 12 22 7 30 21 0 7 37 55 15
2020 Policy 11 8 14 24 34 3 5 21 64 60
2020 Project management 13 30 13 19 25 0 0 43 44 30
2020 None of the above 9 30 23 9 14 0 15 46 27 20

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 11 13 5 18 52 0 0 24 70 20
2024 Administration and operations 9 17 9 22 36 2 5 28 62 55
2024 Human resources 5 7 27 15 30 0 17 14 53 15
2024 Policy 9 19 5 23 40 0 3 30 65 85
2024 Project management 10 22 13 18 36 0 0 33 54 35
2024 None of the above 0 37 5 12 31 10 5 43 51 15
2022 Communications or public affairs 0 28 10 26 26 0 9 31 57 10
2022 Security 0 8 8 18 62 0 4 8 84 20
2022 Administration and operations 11 11 13 13 45 0 8 23 63 40
2022 Human resources 8 15 18 0 35 8 16 31 46 10
2022 Policy 3 19 8 18 50 1 1 23 69 90
2022 Project management 8 12 16 21 39 0 3 21 62 30
2022 None of the above 0 14 17 30 27 0 12 15 65 15
2020 Communications or public affairs 8 7 9 60 16 0 0 15 76 15
2020 Administration and operations 11 9 22 16 37 0 6 21 56 20
2020 Human resources 6 7 23 14 35 0 15 15 58 15
2020 Financial management 7 15 7 35 35 0 0 22 71 15
2020 Policy 2 9 9 28 52 0 0 11 80 60
2020 Project management 6 10 13 30 38 3 0 16 70 30
2020 None of the above 14 10 0 26 36 0 15 28 72 20
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