2024 Public Service Employee Survey Results by Theme for Canadian Security Intelligence Service by Question 103. With which of the following communities do you most closely identify in relation to your current job?
The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.
Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.
Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.
Table of contents
Employee engagement
Employee engagement
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 21 | 43 | 7 | 21 | 7 | 0 | 0 | 64 | 29 | 0 |
| 2024 | Health care practitioners | 64 | 21 | 14 | 0 | 0 | 0 | 0 | 86 | 0 | 0 |
| 2024 | Intelligence analysts | 38 | 35 | 10 | 10 | 7 | 0 | 0 | 73 | 17 | 0 |
| 2024 | Compliance, inspection and enforcement | 64 | 27 | 0 | 0 | 9 | 0 | 0 | 91 | 9 | 0 |
| 2024 | Communications or public affairs | 38 | 50 | 0 | 13 | 0 | 0 | 0 | 88 | 13 | 0 |
| 2024 | Access to information and privacy | 31 | 38 | 15 | 15 | 0 | 0 | 0 | 69 | 15 | 0 |
| 2024 | Security | 39 | 35 | 12 | 10 | 4 | 0 | 0 | 74 | 14 | 0 |
| 2024 | Science and technology | 29 | 41 | 13 | 9 | 9 | 0 | 0 | 70 | 17 | 0 |
| 2024 | Library services | 75 | 17 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 0 |
| 2024 | Legal services | 30 | 60 | 0 | 5 | 0 | 0 | 5 | 95 | 5 | 0 |
| 2024 | Administration and operations | 38 | 35 | 9 | 13 | 5 | 0 | 0 | 73 | 18 | 0 |
| 2024 | Human resources | 45 | 33 | 8 | 9 | 5 | 0 | 0 | 78 | 14 | 0 |
| 2024 | Financial management | 37 | 35 | 15 | 10 | 4 | 0 | 0 | 71 | 13 | 0 |
| 2024 | Procurement | 42 | 25 | 8 | 17 | 8 | 0 | 0 | 67 | 25 | 0 |
| 2024 | Real property | 14 | 57 | 7 | 14 | 7 | 0 | 0 | 71 | 21 | 0 |
| 2024 | Information management | 29 | 39 | 10 | 15 | 7 | 0 | 0 | 68 | 22 | 0 |
| 2024 | Information technology | 38 | 36 | 13 | 6 | 7 | 0 | 0 | 74 | 13 | 0 |
| 2024 | Internal audit | 55 | 18 | 0 | 18 | 9 | 0 | 0 | 73 | 27 | 0 |
| 2024 | Data sciences | 42 | 33 | 25 | 0 | 0 | 0 | 0 | 75 | 0 | 0 |
| 2024 | Policy | 48 | 24 | 17 | 7 | 5 | 0 | 0 | 71 | 12 | 0 |
| 2024 | Project management | 33 | 40 | 17 | 10 | 0 | 0 | 0 | 73 | 10 | 0 |
| 2024 | Other services to the public | 33 | 33 | 0 | 24 | 10 | 0 | 0 | 67 | 33 | 0 |
| 2024 | None of the above | 37 | 41 | 11 | 9 | 3 | 0 | 0 | 77 | 12 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 14 | 43 | 21 | 7 | 14 | 0 | 0 | 57 | 21 | 0 |
| 2024 | Health care practitioners | 57 | 14 | 21 | 0 | 7 | 0 | 0 | 71 | 7 | 0 |
| 2024 | Intelligence analysts | 23 | 34 | 14 | 17 | 12 | 0 | 0 | 57 | 29 | 0 |
| 2024 | Compliance, inspection and enforcement | 27 | 45 | 18 | 9 | 0 | 0 | 0 | 73 | 9 | 0 |
| 2024 | Communications or public affairs | 44 | 38 | 6 | 13 | 0 | 0 | 0 | 81 | 13 | 0 |
| 2024 | Access to information and privacy | 38 | 38 | 15 | 8 | 0 | 0 | 0 | 77 | 8 | 0 |
| 2024 | Security | 22 | 36 | 17 | 16 | 9 | 0 | 0 | 59 | 24 | 0 |
| 2024 | Science and technology | 20 | 36 | 12 | 14 | 18 | 0 | 0 | 56 | 32 | 0 |
| 2024 | Library services | 42 | 33 | 0 | 17 | 8 | 0 | 0 | 75 | 25 | 0 |
| 2024 | Legal services | 25 | 45 | 10 | 10 | 0 | 5 | 5 | 78 | 11 | 0 |
| 2024 | Administration and operations | 32 | 30 | 18 | 11 | 9 | 0 | 0 | 62 | 21 | 0 |
| 2024 | Human resources | 33 | 40 | 12 | 7 | 8 | 0 | 0 | 73 | 15 | 0 |
| 2024 | Financial management | 37 | 40 | 12 | 4 | 8 | 0 | 0 | 77 | 12 | 0 |
| 2024 | Procurement | 0 | 50 | 25 | 0 | 25 | 0 | 0 | 50 | 25 | 0 |
| 2024 | Real property | 36 | 29 | 14 | 14 | 7 | 0 | 0 | 64 | 21 | 0 |
| 2024 | Information management | 29 | 34 | 10 | 15 | 12 | 0 | 0 | 63 | 27 | 0 |
| 2024 | Information technology | 34 | 33 | 12 | 8 | 13 | 0 | 0 | 67 | 21 | 0 |
| 2024 | Internal audit | 18 | 45 | 0 | 27 | 9 | 0 | 0 | 64 | 36 | 0 |
| 2024 | Data sciences | 50 | 25 | 17 | 8 | 0 | 0 | 0 | 75 | 8 | 0 |
| 2024 | Policy | 26 | 38 | 12 | 7 | 17 | 0 | 0 | 64 | 24 | 0 |
| 2024 | Project management | 37 | 37 | 17 | 7 | 3 | 0 | 0 | 73 | 10 | 0 |
| 2024 | Other services to the public | 19 | 38 | 10 | 0 | 33 | 0 | 0 | 57 | 33 | 0 |
| 2024 | None of the above | 19 | 39 | 13 | 14 | 15 | 0 | 0 | 58 | 28 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 57 | 21 | 21 | 0 | 0 | 0 | 0 | 79 | 0 | 0 |
| 2024 | Health care practitioners | 71 | 21 | 7 | 0 | 0 | 0 | 0 | 93 | 0 | 0 |
| 2024 | Intelligence analysts | 50 | 33 | 9 | 4 | 3 | 0 | 0 | 83 | 7 | 0 |
| 2024 | Compliance, inspection and enforcement | 64 | 27 | 0 | 9 | 0 | 0 | 0 | 91 | 9 | 0 |
| 2024 | Communications or public affairs | 56 | 38 | 6 | 0 | 0 | 0 | 0 | 94 | 0 | 0 |
| 2024 | Access to information and privacy | 54 | 31 | 8 | 0 | 0 | 8 | 0 | 92 | 0 | 0 |
| 2024 | Security | 50 | 33 | 13 | 4 | 0 | 0 | 0 | 83 | 5 | 0 |
| 2024 | Science and technology | 49 | 31 | 13 | 3 | 5 | 0 | 0 | 80 | 8 | 0 |
| 2024 | Library services | 75 | 25 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Legal services | 55 | 35 | 5 | 0 | 0 | 0 | 5 | 95 | 0 | 0 |
| 2024 | Administration and operations | 55 | 28 | 11 | 3 | 3 | 0 | 0 | 84 | 6 | 0 |
| 2024 | Human resources | 58 | 29 | 8 | 4 | 2 | 0 | 0 | 86 | 5 | 0 |
| 2024 | Financial management | 52 | 40 | 4 | 4 | 0 | 0 | 0 | 92 | 4 | 0 |
| 2024 | Procurement | 58 | 25 | 17 | 0 | 0 | 0 | 0 | 83 | 0 | 0 |
| 2024 | Real property | 57 | 29 | 14 | 0 | 0 | 0 | 0 | 86 | 0 | 0 |
| 2024 | Information management | 54 | 32 | 5 | 5 | 5 | 0 | 0 | 85 | 10 | 0 |
| 2024 | Information technology | 57 | 26 | 11 | 4 | 1 | 1 | 0 | 83 | 6 | 0 |
| 2024 | Internal audit | 55 | 27 | 0 | 9 | 9 | 0 | 0 | 82 | 18 | 0 |
| 2024 | Data sciences | 50 | 42 | 0 | 8 | 0 | 0 | 0 | 92 | 8 | 0 |
| 2024 | Policy | 67 | 19 | 14 | 0 | 0 | 0 | 0 | 86 | 0 | 0 |
| 2024 | Project management | 60 | 33 | 7 | 0 | 0 | 0 | 0 | 93 | 0 | 0 |
| 2024 | Other services to the public | 52 | 24 | 5 | 10 | 10 | 0 | 0 | 76 | 19 | 0 |
| 2024 | None of the above | 54 | 32 | 6 | 7 | 1 | 0 | 0 | 86 | 8 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 36 | 36 | 7 | 14 | 7 | 0 | 0 | 71 | 21 | 0 |
| 2024 | Health care practitioners | 57 | 36 | 7 | 0 | 0 | 0 | 0 | 93 | 0 | 0 |
| 2024 | Intelligence analysts | 35 | 42 | 10 | 7 | 6 | 0 | 0 | 78 | 13 | 0 |
| 2024 | Compliance, inspection and enforcement | 45 | 36 | 9 | 9 | 0 | 0 | 0 | 82 | 9 | 0 |
| 2024 | Communications or public affairs | 31 | 44 | 19 | 6 | 0 | 0 | 0 | 75 | 6 | 0 |
| 2024 | Access to information and privacy | 54 | 31 | 8 | 8 | 0 | 0 | 0 | 85 | 8 | 0 |
| 2024 | Security | 39 | 34 | 17 | 9 | 1 | 0 | 0 | 73 | 10 | 0 |
| 2024 | Science and technology | 33 | 37 | 16 | 9 | 6 | 0 | 0 | 70 | 15 | 0 |
| 2024 | Library services | 75 | 8 | 17 | 0 | 0 | 0 | 0 | 83 | 0 | 0 |
| 2024 | Legal services | 45 | 45 | 5 | 0 | 0 | 0 | 5 | 95 | 0 | 0 |
| 2024 | Administration and operations | 43 | 34 | 10 | 9 | 4 | 0 | 0 | 77 | 13 | 0 |
| 2024 | Human resources | 43 | 40 | 12 | 2 | 3 | 0 | 0 | 83 | 5 | 0 |
| 2024 | Financial management | 46 | 38 | 6 | 6 | 4 | 0 | 0 | 85 | 10 | 0 |
| 2024 | Procurement | 33 | 42 | 8 | 8 | 8 | 0 | 0 | 75 | 17 | 0 |
| 2024 | Real property | 36 | 36 | 14 | 7 | 7 | 0 | 0 | 71 | 14 | 0 |
| 2024 | Information management | 39 | 37 | 7 | 7 | 10 | 0 | 0 | 76 | 17 | 0 |
| 2024 | Information technology | 43 | 35 | 11 | 8 | 3 | 0 | 0 | 77 | 11 | 0 |
| 2024 | Internal audit | 45 | 27 | 0 | 27 | 0 | 0 | 0 | 73 | 27 | 0 |
| 2024 | Data sciences | 50 | 33 | 17 | 0 | 0 | 0 | 0 | 83 | 0 | 0 |
| 2024 | Policy | 38 | 36 | 17 | 10 | 0 | 0 | 0 | 74 | 10 | 0 |
| 2024 | Project management | 33 | 50 | 13 | 3 | 0 | 0 | 0 | 83 | 3 | 0 |
| 2024 | Other services to the public | 24 | 38 | 14 | 19 | 0 | 5 | 0 | 65 | 20 | 0 |
| 2024 | None of the above | 34 | 46 | 9 | 8 | 3 | 0 | 0 | 80 | 11 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 36 | 21 | 21 | 7 | 7 | 7 | 0 | 62 | 15 | 0 |
| 2024 | Health care practitioners | 43 | 29 | 7 | 7 | 14 | 0 | 0 | 71 | 21 | 0 |
| 2024 | Intelligence analysts | 14 | 26 | 19 | 19 | 23 | 0 | 0 | 40 | 42 | 0 |
| 2024 | Compliance, inspection and enforcement | 9 | 27 | 36 | 18 | 9 | 0 | 0 | 36 | 27 | 0 |
| 2024 | Communications or public affairs | 50 | 25 | 6 | 19 | 0 | 0 | 0 | 75 | 19 | 0 |
| 2024 | Access to information and privacy | 15 | 46 | 23 | 0 | 8 | 8 | 0 | 67 | 8 | 0 |
| 2024 | Security | 18 | 26 | 17 | 18 | 20 | 1 | 0 | 44 | 39 | 0 |
| 2024 | Science and technology | 12 | 28 | 16 | 25 | 19 | 0 | 0 | 40 | 45 | 0 |
| 2024 | Library services | 17 | 25 | 25 | 17 | 17 | 0 | 0 | 42 | 33 | 0 |
| 2024 | Legal services | 5 | 35 | 25 | 25 | 5 | 0 | 5 | 42 | 32 | 0 |
| 2024 | Administration and operations | 29 | 26 | 12 | 18 | 14 | 1 | 0 | 56 | 32 | 0 |
| 2024 | Human resources | 26 | 32 | 18 | 15 | 9 | 0 | 0 | 58 | 24 | 0 |
| 2024 | Financial management | 27 | 29 | 17 | 21 | 6 | 0 | 0 | 56 | 27 | 0 |
| 2024 | Procurement | 17 | 42 | 8 | 8 | 25 | 0 | 0 | 58 | 33 | 0 |
| 2024 | Real property | 29 | 21 | 29 | 7 | 14 | 0 | 0 | 50 | 21 | 0 |
| 2024 | Information management | 32 | 27 | 20 | 12 | 10 | 0 | 0 | 59 | 22 | 0 |
| 2024 | Information technology | 25 | 34 | 18 | 11 | 13 | 0 | 0 | 58 | 24 | 0 |
| 2024 | Internal audit | 0 | 55 | 9 | 9 | 27 | 0 | 0 | 55 | 36 | 0 |
| 2024 | Data sciences | 25 | 33 | 8 | 17 | 17 | 0 | 0 | 58 | 33 | 0 |
| 2024 | Policy | 12 | 31 | 21 | 21 | 14 | 0 | 0 | 43 | 36 | 0 |
| 2024 | Project management | 17 | 40 | 17 | 23 | 3 | 0 | 0 | 57 | 27 | 0 |
| 2024 | Other services to the public | 14 | 33 | 14 | 5 | 33 | 0 | 0 | 48 | 38 | 0 |
| 2024 | None of the above | 18 | 27 | 16 | 14 | 24 | 1 | 1 | 46 | 38 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 36 | 21 | 14 | 14 | 14 | 0 | 0 | 57 | 29 | 0 |
| 2024 | Health care practitioners | 36 | 29 | 29 | 0 | 7 | 0 | 0 | 64 | 7 | 0 |
| 2024 | Intelligence analysts | 13 | 27 | 17 | 22 | 20 | 0 | 0 | 41 | 42 | 0 |
| 2024 | Compliance, inspection and enforcement | 18 | 27 | 18 | 27 | 9 | 0 | 0 | 45 | 36 | 0 |
| 2024 | Communications or public affairs | 38 | 44 | 6 | 13 | 0 | 0 | 0 | 81 | 13 | 0 |
| 2024 | Access to information and privacy | 23 | 46 | 15 | 8 | 8 | 0 | 0 | 69 | 15 | 0 |
| 2024 | Security | 17 | 26 | 14 | 24 | 19 | 0 | 0 | 43 | 43 | 0 |
| 2024 | Science and technology | 13 | 32 | 17 | 17 | 21 | 0 | 0 | 45 | 39 | 0 |
| 2024 | Library services | 17 | 42 | 8 | 25 | 8 | 0 | 0 | 58 | 33 | 0 |
| 2024 | Legal services | 15 | 30 | 35 | 10 | 5 | 0 | 5 | 47 | 16 | 0 |
| 2024 | Administration and operations | 34 | 25 | 11 | 15 | 15 | 1 | 0 | 59 | 30 | 0 |
| 2024 | Human resources | 27 | 35 | 23 | 8 | 6 | 0 | 0 | 62 | 14 | 0 |
| 2024 | Financial management | 25 | 33 | 19 | 19 | 4 | 0 | 0 | 58 | 23 | 0 |
| 2024 | Procurement | 17 | 50 | 0 | 17 | 17 | 0 | 0 | 67 | 33 | 0 |
| 2024 | Real property | 29 | 21 | 14 | 21 | 14 | 0 | 0 | 50 | 36 | 0 |
| 2024 | Information management | 22 | 46 | 12 | 12 | 7 | 0 | 0 | 68 | 20 | 0 |
| 2024 | Information technology | 27 | 38 | 12 | 15 | 8 | 0 | 0 | 65 | 23 | 0 |
| 2024 | Internal audit | 27 | 45 | 0 | 0 | 27 | 0 | 0 | 73 | 27 | 0 |
| 2024 | Data sciences | 25 | 42 | 8 | 17 | 8 | 0 | 0 | 67 | 25 | 0 |
| 2024 | Policy | 10 | 38 | 19 | 24 | 10 | 0 | 0 | 48 | 33 | 0 |
| 2024 | Project management | 13 | 47 | 17 | 17 | 7 | 0 | 0 | 60 | 23 | 0 |
| 2024 | Other services to the public | 14 | 43 | 0 | 14 | 29 | 0 | 0 | 57 | 43 | 0 |
| 2024 | None of the above | 15 | 29 | 15 | 18 | 23 | 0 | 0 | 44 | 41 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 43 | 29 | 7 | 7 | 7 | 7 | 0 | 77 | 15 | 0 |
| 2024 | Health care practitioners | 29 | 29 | 21 | 7 | 0 | 14 | 0 | 67 | 8 | 0 |
| 2024 | Intelligence analysts | 24 | 20 | 15 | 20 | 18 | 3 | 1 | 45 | 39 | 0 |
| 2024 | Compliance, inspection and enforcement | 27 | 27 | 18 | 18 | 0 | 9 | 0 | 60 | 20 | 0 |
| 2024 | Communications or public affairs | 38 | 19 | 19 | 13 | 0 | 13 | 0 | 64 | 14 | 0 |
| 2024 | Access to information and privacy | 31 | 46 | 0 | 8 | 8 | 8 | 0 | 83 | 17 | 0 |
| 2024 | Security | 26 | 27 | 14 | 17 | 14 | 2 | 0 | 54 | 31 | 0 |
| 2024 | Science and technology | 20 | 25 | 10 | 20 | 17 | 5 | 2 | 49 | 41 | 0 |
| 2024 | Library services | 42 | 17 | 33 | 0 | 8 | 0 | 0 | 58 | 8 | 0 |
| 2024 | Legal services | 5 | 40 | 25 | 15 | 5 | 5 | 5 | 50 | 22 | 0 |
| 2024 | Administration and operations | 31 | 28 | 11 | 13 | 11 | 6 | 0 | 62 | 26 | 0 |
| 2024 | Human resources | 30 | 32 | 14 | 14 | 8 | 2 | 0 | 63 | 23 | 0 |
| 2024 | Financial management | 44 | 17 | 13 | 17 | 6 | 2 | 0 | 63 | 24 | 0 |
| 2024 | Procurement | 33 | 25 | 8 | 0 | 25 | 8 | 0 | 64 | 27 | 0 |
| 2024 | Real property | 29 | 21 | 7 | 14 | 29 | 0 | 0 | 50 | 43 | 0 |
| 2024 | Information management | 34 | 27 | 12 | 10 | 17 | 0 | 0 | 61 | 27 | 0 |
| 2024 | Information technology | 32 | 24 | 18 | 11 | 13 | 1 | 0 | 56 | 25 | 0 |
| 2024 | Internal audit | 27 | 45 | 9 | 0 | 18 | 0 | 0 | 73 | 18 | 0 |
| 2024 | Data sciences | 25 | 42 | 8 | 8 | 17 | 0 | 0 | 67 | 25 | 0 |
| 2024 | Policy | 22 | 27 | 15 | 20 | 15 | 2 | 0 | 50 | 35 | 0 |
| 2024 | Project management | 17 | 33 | 27 | 20 | 3 | 0 | 0 | 50 | 23 | 0 |
| 2024 | Other services to the public | 14 | 24 | 29 | 5 | 29 | 0 | 0 | 38 | 33 | 0 |
| 2024 | None of the above | 23 | 31 | 13 | 16 | 13 | 4 | 1 | 56 | 30 | 0 |
Leadership
Immediate supervisor
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 43 | 21 | 14 | 0 | 7 | 0 | 14 | 75 | 8 | 0 |
| 2024 | Health care practitioners | 64 | 29 | 7 | 0 | 0 | 0 | 0 | 93 | 0 | 0 |
| 2024 | Intelligence analysts | 54 | 26 | 8 | 6 | 4 | 0 | 1 | 81 | 10 | 0 |
| 2024 | Compliance, inspection and enforcement | 64 | 36 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Communications or public affairs | 44 | 44 | 13 | 0 | 0 | 0 | 0 | 88 | 0 | 0 |
| 2024 | Access to information and privacy | 46 | 8 | 31 | 0 | 8 | 0 | 8 | 58 | 8 | 0 |
| 2024 | Security | 55 | 28 | 8 | 3 | 3 | 0 | 2 | 86 | 6 | 0 |
| 2024 | Science and technology | 49 | 35 | 6 | 5 | 5 | 0 | 1 | 84 | 10 | 0 |
| 2024 | Library services | 58 | 25 | 8 | 8 | 0 | 0 | 0 | 83 | 8 | 0 |
| 2024 | Legal services | 60 | 20 | 10 | 0 | 5 | 0 | 5 | 84 | 5 | 0 |
| 2024 | Administration and operations | 60 | 21 | 9 | 3 | 2 | 1 | 4 | 85 | 5 | 0 |
| 2024 | Human resources | 62 | 23 | 8 | 4 | 2 | 0 | 2 | 86 | 6 | 0 |
| 2024 | Financial management | 58 | 33 | 6 | 0 | 2 | 0 | 2 | 92 | 2 | 0 |
| 2024 | Procurement | 50 | 8 | 8 | 8 | 17 | 0 | 8 | 64 | 27 | 0 |
| 2024 | Real property | 79 | 21 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Information management | 49 | 24 | 17 | 2 | 7 | 0 | 0 | 73 | 10 | 0 |
| 2024 | Information technology | 56 | 25 | 11 | 4 | 3 | 1 | 1 | 83 | 6 | 0 |
| 2024 | Internal audit | 36 | 64 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Data sciences | 33 | 67 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Policy | 57 | 26 | 5 | 7 | 2 | 0 | 2 | 85 | 10 | 0 |
| 2024 | Project management | 70 | 17 | 7 | 3 | 3 | 0 | 0 | 87 | 7 | 0 |
| 2024 | Other services to the public | 43 | 48 | 0 | 0 | 10 | 0 | 0 | 90 | 10 | 0 |
| 2024 | None of the above | 56 | 24 | 10 | 3 | 4 | 1 | 2 | 82 | 7 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 43 | 36 | 0 | 21 | 0 | 0 | 0 | 79 | 21 | 0 |
| 2024 | Health care practitioners | 43 | 36 | 14 | 7 | 0 | 0 | 0 | 79 | 7 | 0 |
| 2024 | Intelligence analysts | 40 | 34 | 8 | 10 | 7 | 1 | 0 | 75 | 17 | 0 |
| 2024 | Compliance, inspection and enforcement | 55 | 36 | 9 | 0 | 0 | 0 | 0 | 91 | 0 | 0 |
| 2024 | Communications or public affairs | 44 | 44 | 0 | 13 | 0 | 0 | 0 | 88 | 13 | 0 |
| 2024 | Access to information and privacy | 54 | 23 | 8 | 15 | 0 | 0 | 0 | 77 | 15 | 0 |
| 2024 | Security | 39 | 36 | 10 | 9 | 6 | 0 | 0 | 75 | 15 | 0 |
| 2024 | Science and technology | 35 | 31 | 11 | 16 | 8 | 0 | 0 | 66 | 23 | 0 |
| 2024 | Library services | 42 | 33 | 8 | 8 | 8 | 0 | 0 | 75 | 17 | 0 |
| 2024 | Legal services | 45 | 35 | 5 | 5 | 5 | 0 | 5 | 84 | 11 | 0 |
| 2024 | Administration and operations | 51 | 30 | 5 | 8 | 5 | 1 | 1 | 82 | 13 | 0 |
| 2024 | Human resources | 56 | 26 | 11 | 5 | 3 | 0 | 1 | 82 | 8 | 0 |
| 2024 | Financial management | 65 | 19 | 6 | 8 | 2 | 0 | 0 | 85 | 10 | 0 |
| 2024 | Procurement | 50 | 50 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Real property | 71 | 7 | 14 | 7 | 0 | 0 | 0 | 79 | 7 | 0 |
| 2024 | Information management | 49 | 27 | 10 | 10 | 5 | 0 | 0 | 76 | 15 | 0 |
| 2024 | Information technology | 40 | 33 | 10 | 10 | 7 | 0 | 0 | 73 | 17 | 0 |
| 2024 | Internal audit | 27 | 45 | 18 | 0 | 9 | 0 | 0 | 73 | 9 | 0 |
| 2024 | Data sciences | 67 | 25 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 0 |
| 2024 | Policy | 48 | 19 | 10 | 14 | 10 | 0 | 0 | 67 | 24 | 0 |
| 2024 | Project management | 53 | 30 | 10 | 3 | 3 | 0 | 0 | 83 | 7 | 0 |
| 2024 | Other services to the public | 33 | 29 | 14 | 14 | 10 | 0 | 0 | 62 | 24 | 0 |
| 2024 | None of the above | 38 | 35 | 8 | 14 | 4 | 0 | 1 | 74 | 18 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 50 | 29 | 7 | 7 | 7 | 0 | 0 | 79 | 14 | 0 |
| 2024 | Health care practitioners | 43 | 29 | 14 | 14 | 0 | 0 | 0 | 71 | 14 | 0 |
| 2024 | Intelligence analysts | 44 | 30 | 10 | 7 | 9 | 0 | 0 | 74 | 16 | 0 |
| 2024 | Compliance, inspection and enforcement | 55 | 36 | 0 | 9 | 0 | 0 | 0 | 91 | 9 | 0 |
| 2024 | Communications or public affairs | 50 | 31 | 0 | 19 | 0 | 0 | 0 | 81 | 19 | 0 |
| 2024 | Access to information and privacy | 69 | 15 | 0 | 8 | 8 | 0 | 0 | 85 | 15 | 0 |
| 2024 | Security | 44 | 30 | 11 | 10 | 6 | 0 | 0 | 74 | 15 | 0 |
| 2024 | Science and technology | 40 | 27 | 14 | 13 | 7 | 0 | 0 | 67 | 19 | 0 |
| 2024 | Library services | 67 | 17 | 0 | 0 | 17 | 0 | 0 | 83 | 17 | 0 |
| 2024 | Legal services | 50 | 30 | 5 | 5 | 5 | 0 | 5 | 84 | 11 | 0 |
| 2024 | Administration and operations | 58 | 21 | 8 | 7 | 6 | 0 | 1 | 80 | 13 | 0 |
| 2024 | Human resources | 57 | 25 | 8 | 7 | 3 | 1 | 0 | 83 | 10 | 0 |
| 2024 | Financial management | 60 | 29 | 10 | 0 | 2 | 0 | 0 | 88 | 2 | 0 |
| 2024 | Procurement | 67 | 8 | 17 | 0 | 8 | 0 | 0 | 75 | 8 | 0 |
| 2024 | Real property | 64 | 21 | 7 | 0 | 7 | 0 | 0 | 86 | 7 | 0 |
| 2024 | Information management | 46 | 24 | 12 | 10 | 7 | 0 | 0 | 71 | 17 | 0 |
| 2024 | Information technology | 51 | 23 | 11 | 7 | 8 | 0 | 0 | 75 | 15 | 0 |
| 2024 | Internal audit | 27 | 27 | 27 | 9 | 9 | 0 | 0 | 55 | 18 | 0 |
| 2024 | Data sciences | 58 | 25 | 17 | 0 | 0 | 0 | 0 | 83 | 0 | 0 |
| 2024 | Policy | 38 | 26 | 12 | 14 | 10 | 0 | 0 | 64 | 24 | 0 |
| 2024 | Project management | 53 | 30 | 7 | 10 | 0 | 0 | 0 | 83 | 10 | 0 |
| 2024 | Other services to the public | 48 | 19 | 5 | 14 | 14 | 0 | 0 | 67 | 29 | 0 |
| 2024 | None of the above | 46 | 32 | 9 | 6 | 6 | 1 | 0 | 78 | 13 | 0 |
Senior management
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 43 | 7 | 21 | 7 | 21 | 0 | 0 | 50 | 29 | 0 |
| 2024 | Health care practitioners | 21 | 21 | 0 | 29 | 7 | 21 | 0 | 55 | 45 | 0 |
| 2024 | Intelligence analysts | 11 | 31 | 21 | 14 | 18 | 5 | 0 | 45 | 34 | 0 |
| 2024 | Compliance, inspection and enforcement | 18 | 18 | 9 | 27 | 27 | 0 | 0 | 36 | 55 | 0 |
| 2024 | Communications or public affairs | 31 | 50 | 13 | 0 | 6 | 0 | 0 | 81 | 6 | 0 |
| 2024 | Access to information and privacy | 38 | 31 | 0 | 23 | 0 | 8 | 0 | 75 | 25 | 0 |
| 2024 | Security | 19 | 27 | 15 | 18 | 17 | 3 | 0 | 48 | 37 | 0 |
| 2024 | Science and technology | 15 | 32 | 17 | 14 | 19 | 3 | 1 | 48 | 34 | 0 |
| 2024 | Library services | 8 | 33 | 17 | 17 | 17 | 8 | 0 | 45 | 36 | 0 |
| 2024 | Legal services | 20 | 35 | 20 | 10 | 5 | 5 | 5 | 61 | 17 | 0 |
| 2024 | Administration and operations | 31 | 23 | 12 | 14 | 14 | 5 | 0 | 58 | 30 | 0 |
| 2024 | Human resources | 15 | 41 | 11 | 14 | 13 | 7 | 0 | 60 | 29 | 0 |
| 2024 | Financial management | 29 | 29 | 17 | 15 | 4 | 4 | 2 | 61 | 20 | 0 |
| 2024 | Procurement | 25 | 33 | 17 | 8 | 17 | 0 | 0 | 58 | 25 | 0 |
| 2024 | Real property | 29 | 21 | 7 | 7 | 21 | 14 | 0 | 58 | 33 | 0 |
| 2024 | Information management | 24 | 41 | 7 | 15 | 12 | 0 | 0 | 66 | 27 | 0 |
| 2024 | Information technology | 31 | 25 | 20 | 8 | 12 | 4 | 0 | 58 | 21 | 0 |
| 2024 | Internal audit | 27 | 36 | 27 | 9 | 0 | 0 | 0 | 64 | 9 | 0 |
| 2024 | Data sciences | 17 | 42 | 17 | 8 | 17 | 0 | 0 | 58 | 25 | 0 |
| 2024 | Policy | 14 | 29 | 29 | 12 | 14 | 2 | 0 | 44 | 27 | 0 |
| 2024 | Project management | 30 | 27 | 13 | 23 | 7 | 0 | 0 | 57 | 30 | 0 |
| 2024 | Other services to the public | 14 | 14 | 33 | 14 | 14 | 10 | 0 | 32 | 32 | 0 |
| 2024 | None of the above | 15 | 24 | 19 | 18 | 18 | 6 | 0 | 41 | 39 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 50 | 7 | 7 | 14 | 21 | 0 | 0 | 57 | 36 | 0 |
| 2024 | Health care practitioners | 14 | 7 | 29 | 36 | 14 | 0 | 0 | 21 | 50 | 0 |
| 2024 | Intelligence analysts | 9 | 22 | 14 | 26 | 28 | 2 | 0 | 31 | 54 | 0 |
| 2024 | Compliance, inspection and enforcement | 18 | 9 | 9 | 18 | 45 | 0 | 0 | 27 | 64 | 0 |
| 2024 | Communications or public affairs | 44 | 38 | 0 | 6 | 6 | 6 | 0 | 87 | 13 | 0 |
| 2024 | Access to information and privacy | 31 | 31 | 8 | 31 | 0 | 0 | 0 | 62 | 31 | 0 |
| 2024 | Security | 17 | 21 | 13 | 18 | 32 | 0 | 0 | 38 | 50 | 0 |
| 2024 | Science and technology | 8 | 21 | 16 | 21 | 33 | 1 | 0 | 29 | 55 | 0 |
| 2024 | Library services | 0 | 42 | 8 | 25 | 25 | 0 | 0 | 42 | 50 | 0 |
| 2024 | Legal services | 20 | 20 | 25 | 20 | 5 | 5 | 5 | 44 | 28 | 0 |
| 2024 | Administration and operations | 28 | 25 | 10 | 13 | 23 | 1 | 0 | 53 | 37 | 0 |
| 2024 | Human resources | 11 | 35 | 20 | 15 | 17 | 2 | 0 | 47 | 32 | 0 |
| 2024 | Financial management | 23 | 27 | 25 | 17 | 8 | 0 | 0 | 50 | 25 | 0 |
| 2024 | Procurement | 25 | 17 | 25 | 17 | 17 | 0 | 0 | 42 | 33 | 0 |
| 2024 | Real property | 21 | 14 | 29 | 7 | 29 | 0 | 0 | 36 | 36 | 0 |
| 2024 | Information management | 15 | 34 | 10 | 29 | 12 | 0 | 0 | 49 | 41 | 0 |
| 2024 | Information technology | 21 | 21 | 18 | 20 | 18 | 1 | 0 | 43 | 39 | 0 |
| 2024 | Internal audit | 18 | 36 | 18 | 18 | 9 | 0 | 0 | 55 | 27 | 0 |
| 2024 | Data sciences | 17 | 42 | 8 | 17 | 17 | 0 | 0 | 58 | 33 | 0 |
| 2024 | Policy | 12 | 40 | 19 | 14 | 14 | 0 | 0 | 52 | 29 | 0 |
| 2024 | Project management | 13 | 27 | 27 | 20 | 13 | 0 | 0 | 40 | 33 | 0 |
| 2024 | Other services to the public | 14 | 24 | 19 | 10 | 33 | 0 | 0 | 38 | 43 | 0 |
| 2024 | None of the above | 10 | 20 | 17 | 20 | 32 | 0 | 0 | 31 | 52 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 36 | 14 | 14 | 7 | 21 | 7 | 0 | 54 | 31 | 0 |
| 2024 | Health care practitioners | 14 | 14 | 7 | 29 | 21 | 14 | 0 | 33 | 58 | 0 |
| 2024 | Intelligence analysts | 5 | 15 | 14 | 25 | 37 | 4 | 0 | 21 | 64 | 0 |
| 2024 | Compliance, inspection and enforcement | 9 | 18 | 0 | 9 | 64 | 0 | 0 | 27 | 73 | 0 |
| 2024 | Communications or public affairs | 25 | 25 | 31 | 6 | 13 | 0 | 0 | 50 | 19 | 0 |
| 2024 | Access to information and privacy | 38 | 15 | 23 | 15 | 0 | 8 | 0 | 58 | 17 | 0 |
| 2024 | Security | 9 | 16 | 11 | 29 | 32 | 3 | 0 | 26 | 63 | 0 |
| 2024 | Science and technology | 3 | 20 | 12 | 26 | 37 | 2 | 0 | 24 | 64 | 0 |
| 2024 | Library services | 0 | 17 | 17 | 42 | 25 | 0 | 0 | 17 | 67 | 0 |
| 2024 | Legal services | 0 | 25 | 25 | 35 | 5 | 5 | 5 | 28 | 44 | 0 |
| 2024 | Administration and operations | 22 | 16 | 10 | 20 | 30 | 2 | 0 | 39 | 51 | 0 |
| 2024 | Human resources | 3 | 31 | 24 | 20 | 21 | 2 | 0 | 34 | 41 | 0 |
| 2024 | Financial management | 17 | 21 | 17 | 27 | 15 | 2 | 0 | 39 | 43 | 0 |
| 2024 | Procurement | 17 | 0 | 50 | 0 | 25 | 8 | 0 | 18 | 27 | 0 |
| 2024 | Real property | 14 | 21 | 14 | 7 | 43 | 0 | 0 | 36 | 50 | 0 |
| 2024 | Information management | 7 | 37 | 22 | 12 | 22 | 0 | 0 | 44 | 34 | 0 |
| 2024 | Information technology | 11 | 20 | 13 | 30 | 24 | 2 | 0 | 32 | 55 | 0 |
| 2024 | Internal audit | 9 | 27 | 18 | 18 | 27 | 0 | 0 | 36 | 45 | 0 |
| 2024 | Data sciences | 8 | 25 | 8 | 25 | 33 | 0 | 0 | 33 | 58 | 0 |
| 2024 | Policy | 5 | 33 | 19 | 29 | 14 | 0 | 0 | 38 | 43 | 0 |
| 2024 | Project management | 7 | 33 | 17 | 13 | 30 | 0 | 0 | 40 | 43 | 0 |
| 2024 | Other services to the public | 5 | 10 | 33 | 10 | 38 | 5 | 0 | 15 | 50 | 0 |
| 2024 | None of the above | 5 | 12 | 13 | 28 | 38 | 3 | 0 | 18 | 68 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 43 | 14 | 7 | 7 | 29 | 0 | 0 | 57 | 36 | 0 |
| 2024 | Health care practitioners | 14 | 7 | 21 | 29 | 29 | 0 | 0 | 21 | 57 | 0 |
| 2024 | Intelligence analysts | 4 | 17 | 15 | 27 | 36 | 2 | 0 | 21 | 64 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 18 | 0 | 36 | 45 | 0 | 0 | 18 | 82 | 0 |
| 2024 | Communications or public affairs | 13 | 31 | 31 | 19 | 6 | 0 | 0 | 44 | 25 | 0 |
| 2024 | Access to information and privacy | 23 | 38 | 0 | 23 | 15 | 0 | 0 | 62 | 38 | 0 |
| 2024 | Security | 10 | 21 | 10 | 24 | 33 | 2 | 0 | 32 | 58 | 0 |
| 2024 | Science and technology | 6 | 16 | 19 | 26 | 33 | 0 | 0 | 21 | 59 | 0 |
| 2024 | Library services | 0 | 25 | 0 | 33 | 42 | 0 | 0 | 25 | 75 | 0 |
| 2024 | Legal services | 5 | 25 | 10 | 40 | 15 | 0 | 5 | 32 | 58 | 0 |
| 2024 | Administration and operations | 18 | 24 | 11 | 15 | 31 | 1 | 0 | 42 | 46 | 0 |
| 2024 | Human resources | 8 | 26 | 21 | 23 | 23 | 0 | 0 | 34 | 45 | 0 |
| 2024 | Financial management | 10 | 33 | 19 | 31 | 8 | 0 | 0 | 42 | 38 | 0 |
| 2024 | Procurement | 17 | 17 | 33 | 8 | 25 | 0 | 0 | 33 | 33 | 0 |
| 2024 | Real property | 29 | 14 | 14 | 14 | 29 | 0 | 0 | 43 | 43 | 0 |
| 2024 | Information management | 12 | 34 | 20 | 17 | 17 | 0 | 0 | 46 | 34 | 0 |
| 2024 | Information technology | 13 | 26 | 15 | 24 | 20 | 2 | 0 | 40 | 45 | 0 |
| 2024 | Internal audit | 9 | 27 | 27 | 18 | 18 | 0 | 0 | 36 | 36 | 0 |
| 2024 | Data sciences | 8 | 8 | 33 | 33 | 17 | 0 | 0 | 17 | 50 | 0 |
| 2024 | Policy | 5 | 14 | 7 | 43 | 31 | 0 | 0 | 19 | 74 | 0 |
| 2024 | Project management | 7 | 37 | 20 | 17 | 20 | 0 | 0 | 43 | 37 | 0 |
| 2024 | Other services to the public | 5 | 14 | 19 | 19 | 38 | 5 | 0 | 20 | 60 | 0 |
| 2024 | None of the above | 7 | 12 | 13 | 27 | 38 | 3 | 0 | 19 | 67 | 0 |
Workforce
Performance management
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 14 | 43 | 21 | 21 | 0 | 0 | 0 | 57 | 21 | 0 |
| 2024 | Health care practitioners | 36 | 43 | 0 | 14 | 7 | 0 | 0 | 79 | 21 | 0 |
| 2024 | Intelligence analysts | 17 | 36 | 12 | 21 | 14 | 1 | 0 | 53 | 35 | 0 |
| 2024 | Compliance, inspection and enforcement | 9 | 55 | 0 | 18 | 18 | 0 | 0 | 64 | 36 | 0 |
| 2024 | Communications or public affairs | 50 | 25 | 13 | 6 | 6 | 0 | 0 | 75 | 13 | 0 |
| 2024 | Access to information and privacy | 38 | 38 | 8 | 15 | 0 | 0 | 0 | 77 | 15 | 0 |
| 2024 | Security | 18 | 32 | 15 | 18 | 17 | 0 | 0 | 50 | 35 | 0 |
| 2024 | Science and technology | 21 | 30 | 12 | 17 | 20 | 0 | 0 | 51 | 37 | 0 |
| 2024 | Library services | 17 | 58 | 8 | 8 | 8 | 0 | 0 | 75 | 17 | 0 |
| 2024 | Legal services | 40 | 40 | 0 | 5 | 10 | 0 | 5 | 84 | 16 | 0 |
| 2024 | Administration and operations | 31 | 38 | 11 | 11 | 9 | 0 | 0 | 69 | 20 | 0 |
| 2024 | Human resources | 32 | 40 | 14 | 9 | 5 | 0 | 0 | 71 | 14 | 0 |
| 2024 | Financial management | 31 | 40 | 13 | 10 | 6 | 0 | 0 | 71 | 15 | 0 |
| 2024 | Procurement | 17 | 33 | 33 | 0 | 17 | 0 | 0 | 50 | 17 | 0 |
| 2024 | Real property | 36 | 29 | 14 | 7 | 14 | 0 | 0 | 64 | 21 | 0 |
| 2024 | Information management | 17 | 34 | 24 | 12 | 12 | 0 | 0 | 51 | 24 | 0 |
| 2024 | Information technology | 23 | 37 | 16 | 11 | 12 | 1 | 0 | 61 | 23 | 0 |
| 2024 | Internal audit | 18 | 45 | 18 | 9 | 9 | 0 | 0 | 64 | 18 | 0 |
| 2024 | Data sciences | 25 | 50 | 25 | 0 | 0 | 0 | 0 | 75 | 0 | 0 |
| 2024 | Policy | 24 | 33 | 12 | 17 | 14 | 0 | 0 | 57 | 31 | 0 |
| 2024 | Project management | 17 | 43 | 23 | 7 | 10 | 0 | 0 | 60 | 17 | 0 |
| 2024 | Other services to the public | 14 | 43 | 0 | 14 | 29 | 0 | 0 | 57 | 43 | 0 |
| 2024 | None of the above | 17 | 30 | 19 | 18 | 16 | 0 | 0 | 46 | 34 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 43 | 0 | 29 | 0 | 0 | 0 | 71 | 29 | 0 |
| 2024 | Health care practitioners | 36 | 36 | 7 | 14 | 7 | 0 | 0 | 71 | 21 | 0 |
| 2024 | Intelligence analysts | 21 | 43 | 11 | 16 | 9 | 0 | 0 | 64 | 25 | 0 |
| 2024 | Compliance, inspection and enforcement | 18 | 45 | 18 | 9 | 9 | 0 | 0 | 64 | 18 | 0 |
| 2024 | Communications or public affairs | 38 | 19 | 13 | 25 | 0 | 0 | 6 | 60 | 27 | 0 |
| 2024 | Access to information and privacy | 62 | 23 | 15 | 0 | 0 | 0 | 0 | 85 | 0 | 0 |
| 2024 | Security | 23 | 41 | 13 | 14 | 8 | 0 | 0 | 64 | 22 | 0 |
| 2024 | Science and technology | 17 | 42 | 6 | 23 | 13 | 0 | 0 | 58 | 36 | 0 |
| 2024 | Library services | 50 | 33 | 0 | 8 | 8 | 0 | 0 | 83 | 17 | 0 |
| 2024 | Legal services | 35 | 45 | 0 | 15 | 0 | 0 | 5 | 84 | 16 | 0 |
| 2024 | Administration and operations | 30 | 37 | 10 | 13 | 10 | 0 | 0 | 67 | 23 | 0 |
| 2024 | Human resources | 33 | 39 | 8 | 14 | 6 | 0 | 0 | 72 | 20 | 0 |
| 2024 | Financial management | 38 | 37 | 13 | 8 | 4 | 0 | 0 | 75 | 12 | 0 |
| 2024 | Procurement | 17 | 58 | 17 | 8 | 0 | 0 | 0 | 75 | 8 | 0 |
| 2024 | Real property | 29 | 50 | 7 | 14 | 0 | 0 | 0 | 79 | 14 | 0 |
| 2024 | Information management | 41 | 29 | 12 | 10 | 7 | 0 | 0 | 71 | 17 | 0 |
| 2024 | Information technology | 26 | 39 | 13 | 13 | 9 | 0 | 1 | 65 | 22 | 0 |
| 2024 | Internal audit | 0 | 73 | 9 | 9 | 9 | 0 | 0 | 73 | 18 | 0 |
| 2024 | Data sciences | 25 | 50 | 8 | 17 | 0 | 0 | 0 | 75 | 17 | 0 |
| 2024 | Policy | 17 | 48 | 14 | 14 | 7 | 0 | 0 | 64 | 21 | 0 |
| 2024 | Project management | 37 | 47 | 7 | 7 | 3 | 0 | 0 | 83 | 10 | 0 |
| 2024 | Other services to the public | 14 | 29 | 19 | 24 | 14 | 0 | 0 | 43 | 38 | 0 |
| 2024 | None of the above | 21 | 41 | 10 | 19 | 9 | 1 | 0 | 62 | 28 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 43 | 29 | 21 | 7 | 0 | 0 | 0 | 71 | 7 | 0 |
| 2024 | Health care practitioners | 50 | 21 | 14 | 7 | 7 | 0 | 0 | 71 | 14 | 0 |
| 2024 | Intelligence analysts | 39 | 32 | 10 | 12 | 7 | 0 | 0 | 71 | 19 | 0 |
| 2024 | Compliance, inspection and enforcement | 45 | 45 | 0 | 9 | 0 | 0 | 0 | 91 | 9 | 0 |
| 2024 | Communications or public affairs | 38 | 44 | 6 | 13 | 0 | 0 | 0 | 81 | 13 | 0 |
| 2024 | Access to information and privacy | 62 | 15 | 15 | 0 | 8 | 0 | 0 | 77 | 8 | 0 |
| 2024 | Security | 34 | 36 | 8 | 10 | 11 | 0 | 0 | 71 | 21 | 0 |
| 2024 | Science and technology | 32 | 20 | 19 | 19 | 9 | 0 | 0 | 52 | 28 | 0 |
| 2024 | Library services | 50 | 33 | 0 | 0 | 17 | 0 | 0 | 83 | 17 | 0 |
| 2024 | Legal services | 45 | 25 | 15 | 5 | 5 | 0 | 5 | 74 | 11 | 0 |
| 2024 | Administration and operations | 45 | 25 | 13 | 9 | 8 | 0 | 1 | 70 | 16 | 0 |
| 2024 | Human resources | 47 | 31 | 9 | 9 | 4 | 0 | 0 | 78 | 13 | 0 |
| 2024 | Financial management | 54 | 29 | 8 | 10 | 0 | 0 | 0 | 83 | 10 | 0 |
| 2024 | Procurement | 42 | 17 | 25 | 8 | 8 | 0 | 0 | 58 | 17 | 0 |
| 2024 | Real property | 50 | 43 | 0 | 0 | 7 | 0 | 0 | 93 | 7 | 0 |
| 2024 | Information management | 44 | 17 | 17 | 7 | 15 | 0 | 0 | 61 | 22 | 0 |
| 2024 | Information technology | 39 | 32 | 12 | 5 | 12 | 0 | 1 | 71 | 17 | 0 |
| 2024 | Internal audit | 27 | 36 | 0 | 18 | 18 | 0 | 0 | 64 | 36 | 0 |
| 2024 | Data sciences | 42 | 42 | 17 | 0 | 0 | 0 | 0 | 83 | 0 | 0 |
| 2024 | Policy | 31 | 40 | 2 | 17 | 10 | 0 | 0 | 71 | 26 | 0 |
| 2024 | Project management | 50 | 33 | 3 | 7 | 7 | 0 | 0 | 83 | 13 | 0 |
| 2024 | Other services to the public | 38 | 24 | 14 | 10 | 14 | 0 | 0 | 62 | 24 | 0 |
| 2024 | None of the above | 36 | 31 | 10 | 15 | 8 | 0 | 1 | 67 | 23 | 0 |
Job fit and development
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 21 | 29 | 7 | 14 | 0 | 0 | 50 | 21 | 0 |
| 2024 | Health care practitioners | 36 | 29 | 29 | 0 | 7 | 0 | 0 | 64 | 7 | 0 |
| 2024 | Intelligence analysts | 16 | 34 | 10 | 25 | 15 | 0 | 0 | 50 | 40 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 27 | 27 | 18 | 27 | 0 | 0 | 27 | 45 | 0 |
| 2024 | Communications or public affairs | 50 | 38 | 13 | 0 | 0 | 0 | 0 | 88 | 0 | 0 |
| 2024 | Access to information and privacy | 38 | 38 | 0 | 23 | 0 | 0 | 0 | 77 | 23 | 0 |
| 2024 | Security | 19 | 29 | 14 | 24 | 14 | 0 | 0 | 48 | 38 | 0 |
| 2024 | Science and technology | 17 | 34 | 13 | 25 | 11 | 0 | 0 | 51 | 36 | 0 |
| 2024 | Library services | 17 | 75 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 0 |
| 2024 | Legal services | 11 | 26 | 16 | 26 | 16 | 0 | 5 | 39 | 44 | 0 |
| 2024 | Administration and operations | 28 | 36 | 11 | 13 | 11 | 0 | 1 | 65 | 24 | 0 |
| 2024 | Human resources | 26 | 42 | 10 | 14 | 5 | 0 | 2 | 70 | 20 | 0 |
| 2024 | Financial management | 40 | 37 | 12 | 12 | 0 | 0 | 0 | 77 | 12 | 0 |
| 2024 | Procurement | 33 | 33 | 8 | 8 | 17 | 0 | 0 | 67 | 25 | 0 |
| 2024 | Real property | 43 | 7 | 36 | 14 | 0 | 0 | 0 | 50 | 14 | 0 |
| 2024 | Information management | 34 | 34 | 10 | 17 | 5 | 0 | 0 | 68 | 22 | 0 |
| 2024 | Information technology | 25 | 35 | 10 | 16 | 13 | 0 | 0 | 61 | 30 | 0 |
| 2024 | Internal audit | 9 | 55 | 18 | 9 | 9 | 0 | 0 | 64 | 18 | 0 |
| 2024 | Data sciences | 17 | 50 | 8 | 17 | 8 | 0 | 0 | 67 | 25 | 0 |
| 2024 | Policy | 12 | 43 | 12 | 24 | 10 | 0 | 0 | 55 | 33 | 0 |
| 2024 | Project management | 23 | 53 | 13 | 3 | 7 | 0 | 0 | 77 | 10 | 0 |
| 2024 | Other services to the public | 14 | 43 | 10 | 14 | 19 | 0 | 0 | 57 | 33 | 0 |
| 2024 | None of the above | 16 | 36 | 14 | 22 | 12 | 0 | 0 | 52 | 34 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 43 | 43 | 14 | 0 | 0 | 0 | 0 | 86 | 0 | 0 |
| 2024 | Health care practitioners | 50 | 29 | 14 | 0 | 0 | 0 | 7 | 85 | 0 | 0 |
| 2024 | Intelligence analysts | 45 | 29 | 10 | 7 | 6 | 2 | 1 | 76 | 14 | 0 |
| 2024 | Compliance, inspection and enforcement | 45 | 36 | 18 | 0 | 0 | 0 | 0 | 82 | 0 | 0 |
| 2024 | Communications or public affairs | 63 | 19 | 13 | 6 | 0 | 0 | 0 | 81 | 6 | 0 |
| 2024 | Access to information and privacy | 62 | 23 | 0 | 8 | 8 | 0 | 0 | 85 | 15 | 0 |
| 2024 | Security | 44 | 26 | 16 | 7 | 4 | 2 | 1 | 72 | 11 | 0 |
| 2024 | Science and technology | 43 | 20 | 17 | 12 | 7 | 2 | 0 | 64 | 19 | 0 |
| 2024 | Library services | 58 | 25 | 8 | 0 | 8 | 0 | 0 | 83 | 8 | 0 |
| 2024 | Legal services | 50 | 20 | 15 | 0 | 5 | 5 | 5 | 78 | 6 | 0 |
| 2024 | Administration and operations | 59 | 17 | 14 | 3 | 6 | 1 | 1 | 77 | 9 | 0 |
| 2024 | Human resources | 55 | 21 | 10 | 5 | 3 | 5 | 2 | 81 | 9 | 0 |
| 2024 | Financial management | 65 | 23 | 6 | 6 | 0 | 0 | 0 | 88 | 6 | 0 |
| 2024 | Procurement | 50 | 25 | 8 | 8 | 8 | 0 | 0 | 75 | 17 | 0 |
| 2024 | Real property | 43 | 36 | 7 | 7 | 7 | 0 | 0 | 79 | 14 | 0 |
| 2024 | Information management | 51 | 24 | 12 | 2 | 10 | 0 | 0 | 76 | 12 | 0 |
| 2024 | Information technology | 49 | 27 | 11 | 6 | 6 | 1 | 0 | 77 | 13 | 0 |
| 2024 | Internal audit | 18 | 27 | 18 | 18 | 9 | 0 | 9 | 50 | 30 | 0 |
| 2024 | Data sciences | 58 | 33 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 0 |
| 2024 | Policy | 52 | 26 | 12 | 2 | 7 | 0 | 0 | 79 | 10 | 0 |
| 2024 | Project management | 50 | 30 | 13 | 7 | 0 | 0 | 0 | 80 | 7 | 0 |
| 2024 | Other services to the public | 48 | 19 | 19 | 0 | 10 | 5 | 0 | 70 | 10 | 0 |
| 2024 | None of the above | 47 | 23 | 14 | 7 | 8 | 1 | 0 | 71 | 15 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 21 | 29 | 21 | 21 | 0 | 0 | 7 | 54 | 23 | 0 |
| 2024 | Health care practitioners | 7 | 36 | 29 | 7 | 14 | 7 | 0 | 46 | 23 | 0 |
| 2024 | Intelligence analysts | 6 | 17 | 15 | 27 | 33 | 1 | 0 | 24 | 61 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 9 | 18 | 18 | 55 | 0 | 0 | 9 | 73 | 0 |
| 2024 | Communications or public affairs | 25 | 31 | 19 | 25 | 0 | 0 | 0 | 56 | 25 | 0 |
| 2024 | Access to information and privacy | 15 | 23 | 15 | 31 | 15 | 0 | 0 | 38 | 46 | 0 |
| 2024 | Security | 10 | 15 | 16 | 25 | 33 | 0 | 0 | 25 | 59 | 0 |
| 2024 | Science and technology | 10 | 23 | 21 | 23 | 22 | 0 | 0 | 33 | 46 | 0 |
| 2024 | Library services | 8 | 17 | 42 | 25 | 8 | 0 | 0 | 25 | 33 | 0 |
| 2024 | Legal services | 10 | 15 | 15 | 25 | 30 | 0 | 5 | 26 | 58 | 0 |
| 2024 | Administration and operations | 25 | 20 | 20 | 11 | 23 | 1 | 0 | 45 | 34 | 0 |
| 2024 | Human resources | 17 | 30 | 16 | 20 | 17 | 2 | 0 | 47 | 37 | 0 |
| 2024 | Financial management | 23 | 33 | 17 | 17 | 8 | 2 | 0 | 57 | 25 | 0 |
| 2024 | Procurement | 8 | 58 | 8 | 8 | 17 | 0 | 0 | 67 | 25 | 0 |
| 2024 | Real property | 14 | 29 | 29 | 7 | 21 | 0 | 0 | 43 | 29 | 0 |
| 2024 | Information management | 17 | 39 | 5 | 22 | 17 | 0 | 0 | 56 | 39 | 0 |
| 2024 | Information technology | 21 | 35 | 16 | 13 | 15 | 0 | 0 | 56 | 28 | 0 |
| 2024 | Internal audit | 27 | 36 | 0 | 18 | 18 | 0 | 0 | 64 | 36 | 0 |
| 2024 | Data sciences | 25 | 25 | 33 | 8 | 8 | 0 | 0 | 50 | 17 | 0 |
| 2024 | Policy | 7 | 21 | 19 | 26 | 26 | 0 | 0 | 29 | 52 | 0 |
| 2024 | Project management | 17 | 30 | 27 | 13 | 13 | 0 | 0 | 47 | 27 | 0 |
| 2024 | Other services to the public | 5 | 33 | 10 | 29 | 24 | 0 | 0 | 38 | 52 | 0 |
| 2024 | None of the above | 8 | 17 | 17 | 23 | 35 | 1 | 0 | 24 | 59 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 57 | 21 | 14 | 7 | 0 | 0 | 0 | 57 | 43 | 0 |
| 2024 | Health care practitioners | 71 | 14 | 0 | 14 | 0 | 0 | 0 | 71 | 29 | 0 |
| 2024 | Intelligence analysts | 41 | 24 | 17 | 7 | 7 | 1 | 3 | 43 | 57 | 0 |
| 2024 | Compliance, inspection and enforcement | 73 | 27 | 0 | 0 | 0 | 0 | 0 | 73 | 27 | 0 |
| 2024 | Communications or public affairs | 38 | 31 | 13 | 6 | 6 | 0 | 6 | 40 | 60 | 0 |
| 2024 | Access to information and privacy | 62 | 8 | 8 | 0 | 8 | 0 | 15 | 73 | 27 | 0 |
| 2024 | Security | 35 | 23 | 18 | 8 | 8 | 0 | 9 | 38 | 62 | 0 |
| 2024 | Science and technology | 42 | 35 | 12 | 6 | 3 | 0 | 3 | 43 | 57 | 0 |
| 2024 | Library services | 42 | 33 | 8 | 0 | 8 | 0 | 8 | 45 | 55 | 0 |
| 2024 | Legal services | 45 | 5 | 20 | 5 | 5 | 0 | 20 | 56 | 44 | 0 |
| 2024 | Administration and operations | 48 | 24 | 8 | 6 | 5 | 1 | 8 | 53 | 47 | 0 |
| 2024 | Human resources | 54 | 19 | 9 | 4 | 5 | 1 | 8 | 60 | 40 | 0 |
| 2024 | Financial management | 58 | 21 | 8 | 8 | 4 | 0 | 2 | 59 | 41 | 0 |
| 2024 | Procurement | 42 | 33 | 8 | 8 | 8 | 0 | 0 | 42 | 58 | 0 |
| 2024 | Real property | 50 | 29 | 14 | 7 | 0 | 0 | 0 | 50 | 50 | 0 |
| 2024 | Information management | 49 | 29 | 7 | 5 | 2 | 0 | 7 | 53 | 47 | 0 |
| 2024 | Information technology | 61 | 18 | 11 | 1 | 1 | 0 | 7 | 66 | 34 | 0 |
| 2024 | Internal audit | 27 | 27 | 9 | 9 | 9 | 0 | 18 | 33 | 67 | 0 |
| 2024 | Data sciences | 58 | 0 | 8 | 17 | 0 | 0 | 17 | 70 | 30 | 0 |
| 2024 | Policy | 45 | 24 | 17 | 5 | 10 | 0 | 0 | 45 | 55 | 0 |
| 2024 | Project management | 48 | 31 | 10 | 3 | 0 | 0 | 7 | 52 | 48 | 0 |
| 2024 | Other services to the public | 33 | 29 | 19 | 5 | 10 | 0 | 5 | 35 | 65 | 0 |
| 2024 | None of the above | 44 | 27 | 14 | 6 | 5 | 1 | 3 | 45 | 55 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 57 | 7 | 0 | 0 | 0 | 0 | 36 | 89 | 11 | 0 |
| 2024 | Health care practitioners | 50 | 14 | 0 | 7 | 0 | 0 | 29 | 70 | 30 | 0 |
| 2024 | Intelligence analysts | 55 | 13 | 5 | 5 | 7 | 1 | 14 | 65 | 35 | 0 |
| 2024 | Compliance, inspection and enforcement | 73 | 9 | 9 | 0 | 0 | 0 | 9 | 80 | 20 | 0 |
| 2024 | Communications or public affairs | 88 | 6 | 0 | 0 | 0 | 0 | 6 | 93 | 7 | 0 |
| 2024 | Access to information and privacy | 54 | 8 | 8 | 8 | 0 | 8 | 15 | 70 | 30 | 0 |
| 2024 | Security | 59 | 10 | 7 | 4 | 4 | 1 | 15 | 70 | 30 | 0 |
| 2024 | Science and technology | 50 | 9 | 11 | 7 | 0 | 2 | 21 | 66 | 34 | 0 |
| 2024 | Library services | 50 | 17 | 0 | 0 | 8 | 0 | 25 | 67 | 33 | 0 |
| 2024 | Legal services | 35 | 20 | 5 | 10 | 5 | 0 | 25 | 47 | 53 | 0 |
| 2024 | Administration and operations | 57 | 4 | 5 | 4 | 6 | 1 | 23 | 75 | 25 | 0 |
| 2024 | Human resources | 50 | 4 | 5 | 5 | 6 | 2 | 29 | 71 | 29 | 0 |
| 2024 | Financial management | 62 | 4 | 4 | 6 | 4 | 0 | 21 | 78 | 22 | 0 |
| 2024 | Procurement | 67 | 0 | 0 | 0 | 17 | 0 | 17 | 80 | 20 | 0 |
| 2024 | Real property | 71 | 14 | 7 | 0 | 0 | 0 | 7 | 77 | 23 | 0 |
| 2024 | Information management | 54 | 17 | 2 | 5 | 0 | 0 | 22 | 69 | 31 | 0 |
| 2024 | Information technology | 58 | 10 | 8 | 4 | 6 | 0 | 14 | 67 | 33 | 0 |
| 2024 | Internal audit | 36 | 0 | 9 | 9 | 9 | 0 | 36 | 57 | 43 | 0 |
| 2024 | Data sciences | 50 | 0 | 17 | 0 | 0 | 0 | 33 | 75 | 25 | 0 |
| 2024 | Policy | 55 | 14 | 10 | 0 | 5 | 0 | 17 | 66 | 34 | 0 |
| 2024 | Project management | 52 | 7 | 10 | 7 | 3 | 0 | 21 | 65 | 35 | 0 |
| 2024 | Other services to the public | 52 | 19 | 10 | 0 | 0 | 0 | 19 | 65 | 35 | 0 |
| 2024 | None of the above | 58 | 11 | 6 | 1 | 4 | 2 | 18 | 72 | 28 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 71 | 14 | 0 | 0 | 7 | 0 | 7 | 77 | 23 | 0 |
| 2024 | Health care practitioners | 71 | 0 | 7 | 0 | 0 | 7 | 14 | 91 | 9 | 0 |
| 2024 | Intelligence analysts | 64 | 11 | 7 | 3 | 3 | 5 | 6 | 72 | 28 | 0 |
| 2024 | Compliance, inspection and enforcement | 82 | 9 | 9 | 0 | 0 | 0 | 0 | 82 | 18 | 0 |
| 2024 | Communications or public affairs | 88 | 6 | 0 | 0 | 0 | 0 | 6 | 93 | 7 | 0 |
| 2024 | Access to information and privacy | 54 | 23 | 0 | 0 | 8 | 8 | 8 | 64 | 36 | 0 |
| 2024 | Security | 62 | 12 | 6 | 3 | 4 | 4 | 8 | 71 | 29 | 0 |
| 2024 | Science and technology | 65 | 12 | 12 | 4 | 2 | 3 | 3 | 69 | 31 | 0 |
| 2024 | Library services | 67 | 0 | 8 | 0 | 8 | 0 | 17 | 80 | 20 | 0 |
| 2024 | Legal services | 50 | 10 | 0 | 5 | 5 | 5 | 25 | 71 | 29 | 0 |
| 2024 | Administration and operations | 62 | 9 | 7 | 3 | 4 | 5 | 9 | 73 | 27 | 0 |
| 2024 | Human resources | 68 | 6 | 2 | 0 | 5 | 3 | 16 | 84 | 16 | 0 |
| 2024 | Financial management | 71 | 15 | 4 | 4 | 0 | 2 | 4 | 76 | 24 | 0 |
| 2024 | Procurement | 58 | 17 | 0 | 17 | 8 | 0 | 0 | 58 | 42 | 0 |
| 2024 | Real property | 64 | 14 | 7 | 14 | 0 | 0 | 0 | 64 | 36 | 0 |
| 2024 | Information management | 66 | 12 | 5 | 0 | 0 | 2 | 15 | 79 | 21 | 0 |
| 2024 | Information technology | 70 | 11 | 6 | 3 | 1 | 3 | 6 | 77 | 23 | 0 |
| 2024 | Internal audit | 45 | 0 | 18 | 0 | 0 | 0 | 36 | 71 | 29 | 0 |
| 2024 | Data sciences | 58 | 17 | 0 | 0 | 0 | 0 | 25 | 78 | 22 | 0 |
| 2024 | Policy | 64 | 12 | 2 | 7 | 2 | 7 | 5 | 73 | 27 | 0 |
| 2024 | Project management | 62 | 10 | 10 | 7 | 0 | 3 | 7 | 69 | 31 | 0 |
| 2024 | Other services to the public | 65 | 0 | 5 | 0 | 5 | 15 | 10 | 87 | 13 | 0 |
| 2024 | None of the above | 65 | 10 | 7 | 2 | 2 | 5 | 8 | 75 | 25 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 71 | 7 | 7 | 7 | 0 | 0 | 7 | 77 | 23 | 0 |
| 2024 | Health care practitioners | 71 | 0 | 7 | 0 | 0 | 7 | 14 | 91 | 9 | 0 |
| 2024 | Intelligence analysts | 72 | 8 | 2 | 1 | 1 | 2 | 15 | 86 | 14 | 0 |
| 2024 | Compliance, inspection and enforcement | 91 | 0 | 9 | 0 | 0 | 0 | 0 | 91 | 9 | 0 |
| 2024 | Communications or public affairs | 81 | 6 | 0 | 0 | 0 | 0 | 13 | 93 | 7 | 0 |
| 2024 | Access to information and privacy | 77 | 0 | 8 | 0 | 0 | 0 | 15 | 91 | 9 | 0 |
| 2024 | Security | 72 | 4 | 3 | 1 | 1 | 1 | 18 | 89 | 11 | 0 |
| 2024 | Science and technology | 77 | 5 | 3 | 0 | 0 | 1 | 15 | 91 | 9 | 0 |
| 2024 | Library services | 67 | 0 | 0 | 0 | 0 | 0 | 33 | 100 | 0 | 0 |
| 2024 | Legal services | 55 | 5 | 5 | 5 | 0 | 5 | 25 | 79 | 21 | 0 |
| 2024 | Administration and operations | 67 | 5 | 1 | 0 | 2 | 4 | 21 | 89 | 11 | 0 |
| 2024 | Human resources | 68 | 5 | 2 | 1 | 1 | 1 | 23 | 90 | 10 | 0 |
| 2024 | Financial management | 83 | 2 | 0 | 2 | 0 | 2 | 12 | 96 | 4 | 0 |
| 2024 | Procurement | 75 | 0 | 0 | 8 | 0 | 8 | 8 | 90 | 10 | 0 |
| 2024 | Real property | 71 | 14 | 0 | 0 | 0 | 0 | 14 | 83 | 17 | 0 |
| 2024 | Information management | 66 | 2 | 7 | 0 | 2 | 2 | 20 | 84 | 16 | 0 |
| 2024 | Information technology | 73 | 6 | 2 | 2 | 0 | 1 | 15 | 87 | 13 | 0 |
| 2024 | Internal audit | 64 | 0 | 0 | 0 | 0 | 0 | 36 | 100 | 0 | 0 |
| 2024 | Data sciences | 58 | 0 | 0 | 0 | 0 | 0 | 42 | 100 | 0 | 0 |
| 2024 | Policy | 79 | 2 | 0 | 0 | 0 | 0 | 19 | 97 | 3 | 0 |
| 2024 | Project management | 76 | 3 | 7 | 0 | 0 | 0 | 14 | 88 | 12 | 0 |
| 2024 | Other services to the public | 62 | 0 | 10 | 0 | 5 | 0 | 24 | 81 | 19 | 0 |
| 2024 | None of the above | 72 | 4 | 4 | 0 | 0 | 2 | 19 | 90 | 10 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 64 | 0 | 7 | 7 | 0 | 0 | 21 | 82 | 18 | 0 |
| 2024 | Health care practitioners | 71 | 0 | 7 | 0 | 0 | 7 | 14 | 91 | 9 | 0 |
| 2024 | Intelligence analysts | 64 | 11 | 4 | 2 | 3 | 2 | 13 | 75 | 25 | 0 |
| 2024 | Compliance, inspection and enforcement | 91 | 9 | 0 | 0 | 0 | 0 | 0 | 91 | 9 | 0 |
| 2024 | Communications or public affairs | 81 | 6 | 6 | 0 | 0 | 0 | 6 | 87 | 13 | 0 |
| 2024 | Access to information and privacy | 77 | 0 | 0 | 0 | 8 | 0 | 15 | 91 | 9 | 0 |
| 2024 | Security | 65 | 10 | 3 | 1 | 2 | 1 | 17 | 80 | 20 | 0 |
| 2024 | Science and technology | 73 | 12 | 2 | 2 | 2 | 1 | 9 | 81 | 19 | 0 |
| 2024 | Library services | 67 | 0 | 0 | 0 | 0 | 0 | 33 | 100 | 0 | 0 |
| 2024 | Legal services | 50 | 20 | 0 | 0 | 5 | 0 | 25 | 67 | 33 | 0 |
| 2024 | Administration and operations | 65 | 8 | 3 | 1 | 3 | 3 | 18 | 82 | 18 | 0 |
| 2024 | Human resources | 65 | 8 | 2 | 1 | 2 | 1 | 22 | 83 | 17 | 0 |
| 2024 | Financial management | 81 | 2 | 4 | 2 | 0 | 2 | 10 | 91 | 9 | 0 |
| 2024 | Procurement | 75 | 8 | 0 | 8 | 0 | 0 | 8 | 82 | 18 | 0 |
| 2024 | Real property | 71 | 7 | 14 | 0 | 0 | 0 | 7 | 77 | 23 | 0 |
| 2024 | Information management | 66 | 2 | 7 | 0 | 2 | 2 | 20 | 84 | 16 | 0 |
| 2024 | Information technology | 70 | 10 | 1 | 3 | 2 | 1 | 12 | 81 | 19 | 0 |
| 2024 | Internal audit | 64 | 0 | 0 | 0 | 0 | 0 | 36 | 100 | 0 | 0 |
| 2024 | Data sciences | 58 | 0 | 0 | 0 | 0 | 0 | 42 | 100 | 0 | 0 |
| 2024 | Policy | 79 | 7 | 0 | 0 | 0 | 0 | 14 | 92 | 8 | 0 |
| 2024 | Project management | 70 | 17 | 0 | 0 | 3 | 0 | 10 | 78 | 22 | 0 |
| 2024 | Other services to the public | 52 | 5 | 10 | 5 | 5 | 0 | 24 | 69 | 31 | 0 |
| 2024 | None of the above | 67 | 8 | 5 | 1 | 2 | 2 | 15 | 80 | 20 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 7 | 57 | 7 | 7 | 21 | 0 | 0 | 64 | 29 | 0 |
| 2024 | Health care practitioners | 7 | 21 | 0 | 14 | 43 | 0 | 14 | 33 | 67 | 0 |
| 2024 | Intelligence analysts | 9 | 24 | 10 | 26 | 30 | 1 | 0 | 34 | 56 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 45 | 9 | 45 | 0 | 0 | 0 | 45 | 45 | 0 |
| 2024 | Communications or public affairs | 13 | 44 | 13 | 6 | 19 | 0 | 6 | 60 | 27 | 0 |
| 2024 | Access to information and privacy | 23 | 8 | 8 | 31 | 23 | 8 | 0 | 33 | 58 | 0 |
| 2024 | Security | 12 | 23 | 14 | 18 | 30 | 1 | 2 | 35 | 50 | 0 |
| 2024 | Science and technology | 13 | 22 | 14 | 19 | 30 | 2 | 1 | 35 | 51 | 0 |
| 2024 | Library services | 8 | 25 | 8 | 25 | 33 | 0 | 0 | 33 | 58 | 0 |
| 2024 | Legal services | 15 | 20 | 20 | 10 | 25 | 0 | 10 | 39 | 39 | 0 |
| 2024 | Administration and operations | 19 | 31 | 7 | 18 | 23 | 0 | 2 | 51 | 42 | 0 |
| 2024 | Human resources | 17 | 38 | 9 | 22 | 11 | 2 | 2 | 56 | 34 | 0 |
| 2024 | Financial management | 31 | 31 | 12 | 13 | 12 | 0 | 2 | 63 | 25 | 0 |
| 2024 | Procurement | 33 | 17 | 8 | 17 | 25 | 0 | 0 | 50 | 42 | 0 |
| 2024 | Real property | 29 | 0 | 29 | 14 | 29 | 0 | 0 | 29 | 43 | 0 |
| 2024 | Information management | 17 | 37 | 7 | 15 | 22 | 0 | 2 | 55 | 38 | 0 |
| 2024 | Information technology | 20 | 30 | 13 | 15 | 17 | 2 | 2 | 53 | 33 | 0 |
| 2024 | Internal audit | 0 | 27 | 0 | 18 | 45 | 9 | 0 | 30 | 70 | 0 |
| 2024 | Data sciences | 17 | 33 | 25 | 17 | 0 | 0 | 8 | 55 | 18 | 0 |
| 2024 | Policy | 17 | 29 | 7 | 33 | 14 | 0 | 0 | 45 | 48 | 0 |
| 2024 | Project management | 17 | 27 | 17 | 7 | 23 | 3 | 7 | 48 | 33 | 0 |
| 2024 | Other services to the public | 5 | 33 | 10 | 14 | 38 | 0 | 0 | 38 | 52 | 0 |
| 2024 | None of the above | 13 | 22 | 4 | 22 | 37 | 1 | 2 | 36 | 60 | 0 |
Empowerment
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 57 | 0 | 0 | 14 | 0 | 0 | 86 | 14 | 0 |
| 2024 | Health care practitioners | 43 | 43 | 7 | 7 | 0 | 0 | 0 | 86 | 7 | 0 |
| 2024 | Intelligence analysts | 23 | 36 | 12 | 18 | 10 | 0 | 0 | 60 | 28 | 0 |
| 2024 | Compliance, inspection and enforcement | 36 | 36 | 9 | 0 | 18 | 0 | 0 | 73 | 18 | 0 |
| 2024 | Communications or public affairs | 38 | 31 | 13 | 19 | 0 | 0 | 0 | 69 | 19 | 0 |
| 2024 | Access to information and privacy | 46 | 31 | 0 | 15 | 8 | 0 | 0 | 77 | 23 | 0 |
| 2024 | Security | 28 | 37 | 10 | 17 | 8 | 0 | 0 | 65 | 25 | 0 |
| 2024 | Science and technology | 24 | 48 | 14 | 6 | 9 | 0 | 0 | 72 | 15 | 0 |
| 2024 | Library services | 25 | 33 | 0 | 25 | 17 | 0 | 0 | 58 | 42 | 0 |
| 2024 | Legal services | 25 | 40 | 15 | 0 | 15 | 0 | 5 | 68 | 16 | 0 |
| 2024 | Administration and operations | 32 | 40 | 10 | 9 | 9 | 0 | 0 | 72 | 18 | 0 |
| 2024 | Human resources | 37 | 39 | 12 | 8 | 4 | 0 | 0 | 76 | 12 | 0 |
| 2024 | Financial management | 31 | 46 | 13 | 8 | 2 | 0 | 0 | 77 | 10 | 0 |
| 2024 | Procurement | 8 | 58 | 17 | 8 | 8 | 0 | 0 | 67 | 17 | 0 |
| 2024 | Real property | 29 | 43 | 14 | 14 | 0 | 0 | 0 | 71 | 14 | 0 |
| 2024 | Information management | 29 | 34 | 17 | 12 | 7 | 0 | 0 | 63 | 20 | 0 |
| 2024 | Information technology | 37 | 37 | 7 | 11 | 7 | 1 | 0 | 74 | 18 | 0 |
| 2024 | Internal audit | 36 | 27 | 18 | 9 | 9 | 0 | 0 | 64 | 18 | 0 |
| 2024 | Data sciences | 45 | 18 | 18 | 18 | 0 | 0 | 0 | 64 | 18 | 0 |
| 2024 | Policy | 26 | 48 | 10 | 12 | 5 | 0 | 0 | 74 | 17 | 0 |
| 2024 | Project management | 47 | 37 | 10 | 3 | 3 | 0 | 0 | 83 | 7 | 0 |
| 2024 | Other services to the public | 14 | 24 | 24 | 19 | 19 | 0 | 0 | 38 | 38 | 0 |
| 2024 | None of the above | 20 | 45 | 12 | 16 | 8 | 0 | 0 | 65 | 23 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 57 | 21 | 7 | 7 | 0 | 0 | 7 | 85 | 8 | 0 |
| 2024 | Health care practitioners | 50 | 36 | 7 | 0 | 7 | 0 | 0 | 86 | 7 | 0 |
| 2024 | Intelligence analysts | 25 | 37 | 15 | 13 | 10 | 0 | 0 | 62 | 24 | 0 |
| 2024 | Compliance, inspection and enforcement | 27 | 36 | 18 | 9 | 9 | 0 | 0 | 64 | 18 | 0 |
| 2024 | Communications or public affairs | 50 | 25 | 13 | 13 | 0 | 0 | 0 | 75 | 13 | 0 |
| 2024 | Access to information and privacy | 62 | 23 | 0 | 15 | 0 | 0 | 0 | 85 | 15 | 0 |
| 2024 | Security | 30 | 34 | 14 | 13 | 8 | 0 | 0 | 64 | 21 | 0 |
| 2024 | Science and technology | 31 | 37 | 13 | 11 | 9 | 0 | 0 | 68 | 19 | 0 |
| 2024 | Library services | 50 | 25 | 0 | 17 | 8 | 0 | 0 | 75 | 25 | 0 |
| 2024 | Legal services | 35 | 40 | 5 | 0 | 15 | 0 | 5 | 79 | 16 | 0 |
| 2024 | Administration and operations | 41 | 31 | 12 | 9 | 6 | 0 | 0 | 72 | 16 | 0 |
| 2024 | Human resources | 46 | 32 | 11 | 7 | 4 | 0 | 0 | 78 | 11 | 0 |
| 2024 | Financial management | 42 | 35 | 13 | 8 | 2 | 0 | 0 | 77 | 10 | 0 |
| 2024 | Procurement | 33 | 42 | 0 | 0 | 25 | 0 | 0 | 75 | 25 | 0 |
| 2024 | Real property | 36 | 43 | 21 | 0 | 0 | 0 | 0 | 79 | 0 | 0 |
| 2024 | Information management | 37 | 34 | 17 | 10 | 2 | 0 | 0 | 71 | 12 | 0 |
| 2024 | Information technology | 41 | 30 | 13 | 8 | 8 | 0 | 0 | 70 | 17 | 0 |
| 2024 | Internal audit | 36 | 36 | 0 | 9 | 18 | 0 | 0 | 73 | 27 | 0 |
| 2024 | Data sciences | 50 | 25 | 8 | 8 | 8 | 0 | 0 | 75 | 17 | 0 |
| 2024 | Policy | 26 | 31 | 17 | 12 | 14 | 0 | 0 | 57 | 26 | 0 |
| 2024 | Project management | 50 | 33 | 13 | 0 | 3 | 0 | 0 | 83 | 3 | 0 |
| 2024 | Other services to the public | 24 | 29 | 0 | 33 | 14 | 0 | 0 | 52 | 48 | 0 |
| 2024 | None of the above | 27 | 39 | 15 | 10 | 9 | 1 | 0 | 66 | 19 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 43 | 14 | 21 | 7 | 7 | 0 | 7 | 62 | 15 | 0 |
| 2024 | Health care practitioners | 29 | 43 | 7 | 21 | 0 | 0 | 0 | 71 | 21 | 0 |
| 2024 | Intelligence analysts | 25 | 32 | 19 | 15 | 8 | 1 | 1 | 58 | 23 | 0 |
| 2024 | Compliance, inspection and enforcement | 18 | 64 | 0 | 9 | 9 | 0 | 0 | 82 | 18 | 0 |
| 2024 | Communications or public affairs | 38 | 50 | 6 | 6 | 0 | 0 | 0 | 88 | 6 | 0 |
| 2024 | Access to information and privacy | 54 | 23 | 8 | 8 | 8 | 0 | 0 | 77 | 15 | 0 |
| 2024 | Security | 26 | 31 | 17 | 15 | 10 | 0 | 1 | 57 | 26 | 0 |
| 2024 | Science and technology | 23 | 37 | 21 | 13 | 7 | 0 | 0 | 60 | 20 | 0 |
| 2024 | Library services | 25 | 33 | 0 | 25 | 17 | 0 | 0 | 58 | 42 | 0 |
| 2024 | Legal services | 40 | 25 | 15 | 10 | 5 | 0 | 5 | 68 | 16 | 0 |
| 2024 | Administration and operations | 35 | 34 | 14 | 12 | 6 | 0 | 0 | 69 | 18 | 0 |
| 2024 | Human resources | 43 | 27 | 10 | 12 | 8 | 0 | 0 | 70 | 20 | 0 |
| 2024 | Financial management | 44 | 37 | 12 | 6 | 2 | 0 | 0 | 81 | 8 | 0 |
| 2024 | Procurement | 25 | 50 | 0 | 8 | 17 | 0 | 0 | 75 | 25 | 0 |
| 2024 | Real property | 36 | 43 | 7 | 7 | 7 | 0 | 0 | 79 | 14 | 0 |
| 2024 | Information management | 27 | 37 | 12 | 17 | 7 | 0 | 0 | 63 | 24 | 0 |
| 2024 | Information technology | 31 | 37 | 13 | 11 | 8 | 0 | 0 | 68 | 20 | 0 |
| 2024 | Internal audit | 45 | 27 | 9 | 18 | 0 | 0 | 0 | 73 | 18 | 0 |
| 2024 | Data sciences | 67 | 8 | 8 | 8 | 8 | 0 | 0 | 75 | 17 | 0 |
| 2024 | Policy | 21 | 36 | 24 | 17 | 2 | 0 | 0 | 57 | 19 | 0 |
| 2024 | Project management | 33 | 40 | 17 | 10 | 0 | 0 | 0 | 73 | 10 | 0 |
| 2024 | Other services to the public | 24 | 24 | 14 | 14 | 24 | 0 | 0 | 48 | 38 | 0 |
| 2024 | None of the above | 19 | 40 | 15 | 19 | 6 | 1 | 1 | 60 | 26 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 14 | 50 | 14 | 7 | 7 | 7 | 0 | 69 | 15 | 0 |
| 2024 | Health care practitioners | 14 | 43 | 21 | 14 | 0 | 7 | 0 | 62 | 15 | 0 |
| 2024 | Intelligence analysts | 12 | 33 | 23 | 19 | 10 | 2 | 0 | 46 | 30 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 55 | 9 | 18 | 9 | 9 | 0 | 60 | 30 | 0 |
| 2024 | Communications or public affairs | 31 | 44 | 13 | 6 | 0 | 6 | 0 | 80 | 7 | 0 |
| 2024 | Access to information and privacy | 31 | 31 | 15 | 15 | 8 | 0 | 0 | 62 | 23 | 0 |
| 2024 | Security | 14 | 38 | 20 | 17 | 10 | 1 | 0 | 53 | 27 | 0 |
| 2024 | Science and technology | 10 | 51 | 19 | 12 | 9 | 0 | 0 | 61 | 21 | 0 |
| 2024 | Library services | 17 | 33 | 25 | 0 | 25 | 0 | 0 | 50 | 25 | 0 |
| 2024 | Legal services | 15 | 40 | 15 | 0 | 15 | 10 | 5 | 65 | 18 | 0 |
| 2024 | Administration and operations | 21 | 41 | 18 | 10 | 8 | 2 | 1 | 63 | 18 | 0 |
| 2024 | Human resources | 21 | 48 | 13 | 14 | 2 | 2 | 0 | 71 | 16 | 0 |
| 2024 | Financial management | 27 | 38 | 19 | 10 | 4 | 2 | 0 | 67 | 14 | 0 |
| 2024 | Procurement | 17 | 33 | 17 | 0 | 25 | 8 | 0 | 55 | 27 | 0 |
| 2024 | Real property | 29 | 29 | 29 | 7 | 7 | 0 | 0 | 57 | 14 | 0 |
| 2024 | Information management | 17 | 29 | 34 | 12 | 5 | 2 | 0 | 48 | 18 | 0 |
| 2024 | Information technology | 22 | 40 | 18 | 12 | 6 | 1 | 0 | 63 | 19 | 0 |
| 2024 | Internal audit | 0 | 64 | 18 | 18 | 0 | 0 | 0 | 64 | 18 | 0 |
| 2024 | Data sciences | 25 | 50 | 0 | 25 | 0 | 0 | 0 | 75 | 25 | 0 |
| 2024 | Policy | 10 | 50 | 21 | 10 | 10 | 0 | 0 | 60 | 19 | 0 |
| 2024 | Project management | 17 | 57 | 23 | 0 | 0 | 3 | 0 | 76 | 0 | 0 |
| 2024 | Other services to the public | 5 | 48 | 19 | 10 | 19 | 0 | 0 | 52 | 29 | 0 |
| 2024 | None of the above | 12 | 41 | 21 | 16 | 9 | 1 | 0 | 54 | 26 | 0 |
Work-life balance and workload
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 21 | 36 | 14 | 14 | 7 | 0 | 7 | 62 | 23 | 0 |
| 2024 | Health care practitioners | 57 | 29 | 7 | 7 | 0 | 0 | 0 | 86 | 7 | 0 |
| 2024 | Intelligence analysts | 34 | 36 | 11 | 10 | 9 | 0 | 0 | 70 | 19 | 0 |
| 2024 | Compliance, inspection and enforcement | 36 | 36 | 0 | 0 | 27 | 0 | 0 | 73 | 27 | 0 |
| 2024 | Communications or public affairs | 44 | 38 | 19 | 0 | 0 | 0 | 0 | 81 | 0 | 0 |
| 2024 | Access to information and privacy | 69 | 31 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Security | 33 | 30 | 12 | 16 | 9 | 0 | 0 | 63 | 25 | 0 |
| 2024 | Science and technology | 32 | 37 | 14 | 10 | 7 | 0 | 1 | 70 | 17 | 0 |
| 2024 | Library services | 33 | 50 | 0 | 17 | 0 | 0 | 0 | 83 | 17 | 0 |
| 2024 | Legal services | 40 | 30 | 5 | 10 | 10 | 0 | 5 | 74 | 21 | 0 |
| 2024 | Administration and operations | 47 | 26 | 8 | 11 | 8 | 0 | 0 | 73 | 19 | 0 |
| 2024 | Human resources | 48 | 31 | 8 | 6 | 7 | 0 | 0 | 79 | 13 | 0 |
| 2024 | Financial management | 56 | 31 | 4 | 8 | 0 | 2 | 0 | 88 | 8 | 0 |
| 2024 | Procurement | 42 | 25 | 0 | 25 | 8 | 0 | 0 | 67 | 33 | 0 |
| 2024 | Real property | 50 | 29 | 21 | 0 | 0 | 0 | 0 | 79 | 0 | 0 |
| 2024 | Information management | 41 | 41 | 7 | 10 | 0 | 0 | 0 | 83 | 10 | 0 |
| 2024 | Information technology | 51 | 25 | 9 | 8 | 7 | 0 | 0 | 75 | 15 | 0 |
| 2024 | Internal audit | 55 | 9 | 9 | 18 | 9 | 0 | 0 | 64 | 27 | 0 |
| 2024 | Data sciences | 50 | 17 | 17 | 8 | 8 | 0 | 0 | 67 | 17 | 0 |
| 2024 | Policy | 31 | 24 | 17 | 21 | 7 | 0 | 0 | 55 | 29 | 0 |
| 2024 | Project management | 67 | 27 | 0 | 7 | 0 | 0 | 0 | 93 | 7 | 0 |
| 2024 | Other services to the public | 24 | 33 | 14 | 24 | 5 | 0 | 0 | 57 | 29 | 0 |
| 2024 | None of the above | 32 | 33 | 16 | 13 | 5 | 0 | 1 | 65 | 18 | 0 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 50 | 14 | 14 | 14 | 7 | 0 | 0 | 64 | 21 | 0 |
| 2024 | Health care practitioners | 21 | 21 | 29 | 14 | 14 | 0 | 0 | 43 | 29 | 0 |
| 2024 | Intelligence analysts | 33 | 28 | 20 | 12 | 6 | 0 | 1 | 61 | 18 | 0 |
| 2024 | Compliance, inspection and enforcement | 64 | 18 | 0 | 18 | 0 | 0 | 0 | 82 | 18 | 0 |
| 2024 | Communications or public affairs | 44 | 44 | 0 | 6 | 6 | 0 | 0 | 88 | 13 | 0 |
| 2024 | Access to information and privacy | 38 | 31 | 8 | 15 | 8 | 0 | 0 | 69 | 23 | 0 |
| 2024 | Security | 26 | 25 | 22 | 13 | 11 | 0 | 2 | 53 | 24 | 0 |
| 2024 | Science and technology | 31 | 30 | 19 | 14 | 5 | 1 | 0 | 62 | 19 | 0 |
| 2024 | Library services | 17 | 33 | 17 | 33 | 0 | 0 | 0 | 50 | 33 | 0 |
| 2024 | Legal services | 30 | 25 | 15 | 10 | 15 | 0 | 5 | 58 | 26 | 0 |
| 2024 | Administration and operations | 47 | 27 | 11 | 11 | 4 | 0 | 0 | 74 | 14 | 0 |
| 2024 | Human resources | 40 | 28 | 17 | 8 | 7 | 0 | 1 | 69 | 15 | 0 |
| 2024 | Financial management | 63 | 23 | 8 | 6 | 0 | 0 | 0 | 87 | 6 | 0 |
| 2024 | Procurement | 25 | 42 | 25 | 0 | 8 | 0 | 0 | 67 | 8 | 0 |
| 2024 | Real property | 43 | 29 | 21 | 0 | 7 | 0 | 0 | 71 | 7 | 0 |
| 2024 | Information management | 51 | 15 | 17 | 10 | 7 | 0 | 0 | 66 | 17 | 0 |
| 2024 | Information technology | 37 | 30 | 20 | 8 | 4 | 0 | 0 | 68 | 12 | 0 |
| 2024 | Internal audit | 27 | 36 | 9 | 27 | 0 | 0 | 0 | 64 | 27 | 0 |
| 2024 | Data sciences | 42 | 17 | 25 | 8 | 8 | 0 | 0 | 58 | 17 | 0 |
| 2024 | Policy | 21 | 33 | 26 | 14 | 5 | 0 | 0 | 55 | 19 | 0 |
| 2024 | Project management | 50 | 27 | 23 | 0 | 0 | 0 | 0 | 77 | 0 | 0 |
| 2024 | Other services to the public | 14 | 48 | 19 | 14 | 5 | 0 | 0 | 62 | 19 | 0 |
| 2024 | None of the above | 26 | 27 | 20 | 11 | 15 | 0 | 1 | 53 | 26 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 43 | 43 | 0 | 0 | 7 | 7 | 0 | 92 | 8 | 0 |
| 2024 | Health care practitioners | 79 | 14 | 7 | 0 | 0 | 0 | 0 | 93 | 0 | 0 |
| 2024 | Intelligence analysts | 60 | 23 | 7 | 3 | 2 | 1 | 4 | 87 | 6 | 0 |
| 2024 | Compliance, inspection and enforcement | 82 | 18 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Communications or public affairs | 44 | 38 | 0 | 13 | 0 | 0 | 6 | 87 | 13 | 0 |
| 2024 | Access to information and privacy | 77 | 15 | 0 | 0 | 0 | 8 | 0 | 100 | 0 | 0 |
| 2024 | Security | 50 | 27 | 8 | 3 | 2 | 2 | 7 | 85 | 6 | 0 |
| 2024 | Science and technology | 57 | 29 | 4 | 2 | 3 | 1 | 4 | 91 | 5 | 0 |
| 2024 | Library services | 83 | 17 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Legal services | 60 | 15 | 5 | 5 | 5 | 0 | 10 | 83 | 11 | 0 |
| 2024 | Administration and operations | 67 | 20 | 4 | 2 | 2 | 1 | 4 | 92 | 4 | 0 |
| 2024 | Human resources | 77 | 16 | 2 | 1 | 3 | 2 | 1 | 95 | 4 | 0 |
| 2024 | Financial management | 77 | 19 | 0 | 0 | 2 | 0 | 2 | 98 | 2 | 0 |
| 2024 | Procurement | 67 | 8 | 8 | 8 | 0 | 0 | 8 | 82 | 9 | 0 |
| 2024 | Real property | 71 | 21 | 0 | 0 | 0 | 0 | 7 | 100 | 0 | 0 |
| 2024 | Information management | 68 | 20 | 2 | 2 | 5 | 0 | 2 | 90 | 8 | 0 |
| 2024 | Information technology | 63 | 23 | 6 | 2 | 3 | 1 | 3 | 89 | 5 | 0 |
| 2024 | Internal audit | 36 | 64 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Data sciences | 58 | 8 | 25 | 0 | 0 | 0 | 8 | 73 | 0 | 0 |
| 2024 | Policy | 52 | 19 | 5 | 10 | 7 | 0 | 7 | 77 | 18 | 0 |
| 2024 | Project management | 77 | 13 | 3 | 3 | 0 | 0 | 3 | 93 | 3 | 0 |
| 2024 | Other services to the public | 57 | 33 | 0 | 5 | 0 | 0 | 5 | 95 | 5 | 0 |
| 2024 | None of the above | 56 | 22 | 10 | 4 | 4 | 0 | 5 | 82 | 8 | 0 |
Mobility and retention
| Survey year | Demographic | Yes (%) |
No (%) |
Unsure (%) |
Total responses |
|---|---|---|---|---|---|
| 2024 | Client contact centre | 36 | 36 | 29 | 0 |
| 2024 | Health care practitioners | 36 | 36 | 29 | 0 |
| 2024 | Intelligence analysts | 42 | 29 | 30 | 0 |
| 2024 | Compliance, inspection and enforcement | 27 | 36 | 36 | 0 |
| 2024 | Communications or public affairs | 50 | 31 | 19 | 0 |
| 2024 | Access to information and privacy | 23 | 54 | 23 | 0 |
| 2024 | Security | 43 | 25 | 32 | 0 |
| 2024 | Science and technology | 32 | 29 | 39 | 0 |
| 2024 | Library services | 8 | 50 | 42 | 0 |
| 2024 | Legal services | 25 | 35 | 40 | 0 |
| 2024 | Administration and operations | 43 | 30 | 27 | 0 |
| 2024 | Human resources | 42 | 32 | 26 | 0 |
| 2024 | Financial management | 54 | 35 | 12 | 0 |
| 2024 | Procurement | 42 | 25 | 33 | 0 |
| 2024 | Real property | 36 | 36 | 29 | 0 |
| 2024 | Information management | 54 | 17 | 29 | 0 |
| 2024 | Information technology | 37 | 37 | 26 | 0 |
| 2024 | Internal audit | 45 | 27 | 27 | 0 |
| 2024 | Data sciences | 25 | 42 | 33 | 0 |
| 2024 | Policy | 64 | 19 | 17 | 0 |
| 2024 | Project management | 37 | 27 | 37 | 0 |
| 2024 | Other services to the public | 38 | 24 | 38 | 0 |
| 2024 | None of the above | 35 | 35 | 30 | 0 |
| Survey year | Demographic | To retire (%) |
To pursue another position within my department or agency (%) |
To pursue a position in another department or agency (%) |
To pursue a position outside the federal public service (%) |
End of my term, casual or student employment (%) |
Other reason (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|
| 2024 | Intelligence analysts | 10 | 50 | 27 | 8 | 1 | 4 | 0 |
| 2024 | Security | 16 | 52 | 20 | 8 | 0 | 4 | 0 |
| 2024 | Science and technology | 12 | 42 | 33 | 6 | 0 | 6 | 0 |
| 2024 | Administration and operations | 9 | 54 | 20 | 7 | 1 | 9 | 0 |
| 2024 | Human resources | 14 | 61 | 16 | 2 | 4 | 4 | 0 |
| 2024 | Financial management | 4 | 68 | 18 | 0 | 4 | 7 | 0 |
| 2024 | Information management | 23 | 55 | 18 | 0 | 5 | 0 | 0 |
| 2024 | Information technology | 9 | 43 | 32 | 6 | 4 | 6 | 0 |
| 2024 | Policy | 0 | 52 | 37 | 7 | 0 | 4 | 0 |
| 2024 | Project management | 0 | 73 | 27 | 0 | 0 | 0 | 0 |
| 2024 | None of the above | 11 | 53 | 20 | 11 | 2 | 5 | 0 |
Workplace
Organizational goals
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 36 | 21 | 7 | 7 | 0 | 0 | 64 | 14 | 0 |
| 2024 | Health care practitioners | 64 | 36 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Intelligence analysts | 35 | 39 | 9 | 10 | 7 | 0 | 0 | 74 | 17 | 0 |
| 2024 | Compliance, inspection and enforcement | 73 | 9 | 0 | 9 | 9 | 0 | 0 | 82 | 18 | 0 |
| 2024 | Communications or public affairs | 50 | 38 | 0 | 13 | 0 | 0 | 0 | 88 | 13 | 0 |
| 2024 | Access to information and privacy | 54 | 38 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 0 |
| 2024 | Security | 40 | 38 | 9 | 8 | 6 | 0 | 0 | 77 | 14 | 0 |
| 2024 | Science and technology | 37 | 47 | 4 | 8 | 5 | 0 | 0 | 83 | 13 | 0 |
| 2024 | Library services | 75 | 0 | 17 | 8 | 0 | 0 | 0 | 75 | 8 | 0 |
| 2024 | Legal services | 55 | 30 | 10 | 0 | 0 | 0 | 5 | 89 | 0 | 0 |
| 2024 | Administration and operations | 41 | 38 | 8 | 6 | 6 | 1 | 0 | 80 | 12 | 0 |
| 2024 | Human resources | 51 | 37 | 5 | 5 | 2 | 0 | 0 | 88 | 8 | 0 |
| 2024 | Financial management | 56 | 35 | 2 | 2 | 6 | 0 | 0 | 90 | 8 | 0 |
| 2024 | Procurement | 50 | 25 | 8 | 17 | 0 | 0 | 0 | 75 | 17 | 0 |
| 2024 | Real property | 43 | 43 | 0 | 7 | 7 | 0 | 0 | 86 | 14 | 0 |
| 2024 | Information management | 49 | 41 | 5 | 2 | 2 | 0 | 0 | 90 | 5 | 0 |
| 2024 | Information technology | 46 | 32 | 6 | 6 | 8 | 1 | 0 | 79 | 15 | 0 |
| 2024 | Internal audit | 36 | 36 | 9 | 9 | 9 | 0 | 0 | 73 | 18 | 0 |
| 2024 | Data sciences | 25 | 42 | 25 | 8 | 0 | 0 | 0 | 67 | 8 | 0 |
| 2024 | Policy | 43 | 43 | 10 | 0 | 5 | 0 | 0 | 86 | 5 | 0 |
| 2024 | Project management | 60 | 23 | 7 | 10 | 0 | 0 | 0 | 83 | 10 | 0 |
| 2024 | Other services to the public | 33 | 33 | 10 | 10 | 14 | 0 | 0 | 67 | 24 | 0 |
| 2024 | None of the above | 32 | 40 | 13 | 10 | 5 | 0 | 0 | 72 | 15 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 36 | 36 | 7 | 14 | 7 | 0 | 0 | 71 | 21 | 0 |
| 2024 | Health care practitioners | 14 | 57 | 14 | 7 | 7 | 0 | 0 | 71 | 14 | 0 |
| 2024 | Intelligence analysts | 13 | 36 | 17 | 18 | 15 | 0 | 0 | 50 | 34 | 0 |
| 2024 | Compliance, inspection and enforcement | 36 | 18 | 0 | 18 | 27 | 0 | 0 | 55 | 45 | 0 |
| 2024 | Communications or public affairs | 44 | 31 | 19 | 6 | 0 | 0 | 0 | 75 | 6 | 0 |
| 2024 | Access to information and privacy | 38 | 38 | 15 | 8 | 0 | 0 | 0 | 77 | 8 | 0 |
| 2024 | Security | 20 | 33 | 16 | 17 | 14 | 0 | 0 | 53 | 31 | 0 |
| 2024 | Science and technology | 9 | 42 | 17 | 16 | 17 | 0 | 0 | 50 | 33 | 0 |
| 2024 | Library services | 33 | 33 | 0 | 17 | 17 | 0 | 0 | 67 | 33 | 0 |
| 2024 | Legal services | 20 | 40 | 25 | 10 | 0 | 0 | 5 | 63 | 11 | 0 |
| 2024 | Administration and operations | 28 | 34 | 15 | 11 | 12 | 0 | 0 | 63 | 23 | 0 |
| 2024 | Human resources | 20 | 41 | 19 | 11 | 8 | 1 | 0 | 62 | 19 | 0 |
| 2024 | Financial management | 29 | 42 | 15 | 10 | 4 | 0 | 0 | 71 | 13 | 0 |
| 2024 | Procurement | 42 | 25 | 8 | 17 | 8 | 0 | 0 | 67 | 25 | 0 |
| 2024 | Real property | 21 | 43 | 14 | 21 | 0 | 0 | 0 | 64 | 21 | 0 |
| 2024 | Information management | 27 | 44 | 12 | 12 | 5 | 0 | 0 | 71 | 17 | 0 |
| 2024 | Information technology | 23 | 40 | 19 | 11 | 6 | 1 | 0 | 63 | 18 | 0 |
| 2024 | Internal audit | 9 | 55 | 9 | 9 | 18 | 0 | 0 | 64 | 27 | 0 |
| 2024 | Data sciences | 25 | 25 | 8 | 17 | 25 | 0 | 0 | 50 | 42 | 0 |
| 2024 | Policy | 17 | 38 | 14 | 21 | 7 | 2 | 0 | 56 | 29 | 0 |
| 2024 | Project management | 0 | 63 | 13 | 10 | 13 | 0 | 0 | 63 | 23 | 0 |
| 2024 | Other services to the public | 10 | 29 | 29 | 5 | 29 | 0 | 0 | 38 | 33 | 0 |
| 2024 | None of the above | 10 | 37 | 16 | 21 | 15 | 1 | 0 | 48 | 36 | 0 |
Organizational performance
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 14 | 50 | 21 | 7 | 7 | 0 | 0 | 14 | 64 | 0 |
| 2024 | Health care practitioners | 0 | 43 | 36 | 14 | 7 | 0 | 0 | 21 | 43 | 0 |
| 2024 | Intelligence analysts | 14 | 28 | 39 | 14 | 4 | 1 | 1 | 18 | 42 | 0 |
| 2024 | Compliance, inspection and enforcement | 10 | 50 | 20 | 10 | 10 | 0 | 0 | 20 | 60 | 0 |
| 2024 | Communications or public affairs | 13 | 19 | 44 | 25 | 0 | 0 | 0 | 25 | 31 | 0 |
| 2024 | Access to information and privacy | 8 | 25 | 33 | 8 | 17 | 0 | 8 | 27 | 36 | 0 |
| 2024 | Security | 15 | 33 | 31 | 8 | 8 | 0 | 3 | 17 | 51 | 0 |
| 2024 | Science and technology | 20 | 29 | 33 | 11 | 6 | 1 | 0 | 17 | 50 | 0 |
| 2024 | Library services | 8 | 8 | 50 | 17 | 17 | 0 | 0 | 33 | 17 | 0 |
| 2024 | Legal services | 15 | 30 | 35 | 10 | 5 | 0 | 5 | 16 | 47 | 0 |
| 2024 | Administration and operations | 11 | 24 | 32 | 19 | 9 | 0 | 4 | 30 | 37 | 0 |
| 2024 | Human resources | 15 | 27 | 32 | 20 | 5 | 0 | 1 | 25 | 42 | 0 |
| 2024 | Financial management | 10 | 27 | 29 | 19 | 15 | 0 | 0 | 35 | 37 | 0 |
| 2024 | Procurement | 8 | 17 | 33 | 33 | 8 | 0 | 0 | 42 | 25 | 0 |
| 2024 | Real property | 21 | 29 | 21 | 21 | 0 | 0 | 7 | 23 | 54 | 0 |
| 2024 | Information management | 7 | 27 | 37 | 22 | 5 | 0 | 2 | 28 | 35 | 0 |
| 2024 | Information technology | 18 | 28 | 33 | 15 | 4 | 0 | 1 | 19 | 47 | 0 |
| 2024 | Internal audit | 18 | 9 | 45 | 9 | 9 | 0 | 9 | 20 | 30 | 0 |
| 2024 | Data sciences | 17 | 8 | 42 | 17 | 17 | 0 | 0 | 33 | 25 | 0 |
| 2024 | Policy | 17 | 36 | 31 | 14 | 2 | 0 | 0 | 17 | 52 | 0 |
| 2024 | Project management | 0 | 33 | 40 | 20 | 7 | 0 | 0 | 27 | 33 | 0 |
| 2024 | Other services to the public | 10 | 48 | 24 | 14 | 5 | 0 | 0 | 19 | 57 | 0 |
| 2024 | None of the above | 12 | 30 | 39 | 16 | 3 | 0 | 1 | 19 | 42 | 0 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 21 | 36 | 36 | 0 | 0 | 0 | 7 | 0 | 62 | 0 |
| 2024 | Health care practitioners | 7 | 21 | 36 | 29 | 7 | 0 | 0 | 36 | 29 | 0 |
| 2024 | Intelligence analysts | 27 | 29 | 24 | 14 | 5 | 0 | 1 | 19 | 56 | 0 |
| 2024 | Compliance, inspection and enforcement | 45 | 27 | 18 | 9 | 0 | 0 | 0 | 9 | 73 | 0 |
| 2024 | Communications or public affairs | 31 | 13 | 38 | 13 | 6 | 0 | 0 | 19 | 44 | 0 |
| 2024 | Access to information and privacy | 25 | 17 | 42 | 8 | 8 | 0 | 0 | 17 | 42 | 0 |
| 2024 | Security | 28 | 33 | 21 | 9 | 7 | 0 | 2 | 16 | 63 | 0 |
| 2024 | Science and technology | 22 | 28 | 30 | 14 | 5 | 0 | 1 | 19 | 50 | 0 |
| 2024 | Library services | 25 | 33 | 25 | 8 | 8 | 0 | 0 | 17 | 58 | 0 |
| 2024 | Legal services | 15 | 15 | 50 | 5 | 5 | 0 | 10 | 11 | 33 | 0 |
| 2024 | Administration and operations | 26 | 26 | 22 | 16 | 8 | 0 | 2 | 25 | 53 | 0 |
| 2024 | Human resources | 24 | 30 | 33 | 9 | 4 | 0 | 1 | 13 | 54 | 0 |
| 2024 | Financial management | 10 | 31 | 38 | 12 | 10 | 0 | 0 | 21 | 40 | 0 |
| 2024 | Procurement | 8 | 42 | 25 | 25 | 0 | 0 | 0 | 25 | 50 | 0 |
| 2024 | Real property | 29 | 50 | 14 | 7 | 0 | 0 | 0 | 7 | 79 | 0 |
| 2024 | Information management | 12 | 24 | 24 | 24 | 5 | 0 | 10 | 32 | 41 | 0 |
| 2024 | Information technology | 26 | 33 | 23 | 11 | 6 | 0 | 1 | 17 | 60 | 0 |
| 2024 | Internal audit | 0 | 36 | 27 | 0 | 18 | 0 | 18 | 22 | 44 | 0 |
| 2024 | Data sciences | 25 | 25 | 17 | 17 | 17 | 0 | 0 | 33 | 50 | 0 |
| 2024 | Policy | 29 | 29 | 29 | 7 | 7 | 0 | 0 | 14 | 57 | 0 |
| 2024 | Project management | 21 | 31 | 24 | 21 | 3 | 0 | 0 | 24 | 52 | 0 |
| 2024 | Other services to the public | 24 | 29 | 29 | 10 | 5 | 0 | 5 | 15 | 55 | 0 |
| 2024 | None of the above | 27 | 31 | 27 | 7 | 5 | 1 | 2 | 12 | 60 | 0 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 0 | 14 | 36 | 29 | 14 | 0 | 7 | 46 | 15 | 0 |
| 2024 | Health care practitioners | 0 | 21 | 29 | 29 | 21 | 0 | 0 | 50 | 21 | 0 |
| 2024 | Intelligence analysts | 10 | 13 | 32 | 31 | 11 | 0 | 3 | 43 | 24 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 18 | 45 | 27 | 9 | 0 | 0 | 36 | 18 | 0 |
| 2024 | Communications or public affairs | 13 | 13 | 31 | 38 | 6 | 0 | 0 | 44 | 25 | 0 |
| 2024 | Access to information and privacy | 23 | 31 | 15 | 8 | 15 | 0 | 8 | 25 | 58 | 0 |
| 2024 | Security | 8 | 20 | 35 | 20 | 15 | 1 | 2 | 35 | 28 | 0 |
| 2024 | Science and technology | 4 | 12 | 43 | 24 | 17 | 0 | 1 | 41 | 16 | 0 |
| 2024 | Library services | 0 | 0 | 58 | 33 | 8 | 0 | 0 | 42 | 0 | 0 |
| 2024 | Legal services | 25 | 20 | 30 | 20 | 5 | 0 | 0 | 25 | 45 | 0 |
| 2024 | Administration and operations | 6 | 13 | 28 | 33 | 19 | 0 | 2 | 52 | 19 | 0 |
| 2024 | Human resources | 7 | 12 | 33 | 29 | 19 | 0 | 1 | 48 | 19 | 0 |
| 2024 | Financial management | 0 | 10 | 27 | 38 | 25 | 0 | 0 | 63 | 10 | 0 |
| 2024 | Procurement | 8 | 17 | 33 | 8 | 33 | 0 | 0 | 42 | 25 | 0 |
| 2024 | Real property | 7 | 14 | 50 | 21 | 7 | 0 | 0 | 29 | 21 | 0 |
| 2024 | Information management | 2 | 7 | 37 | 37 | 15 | 0 | 2 | 53 | 10 | 0 |
| 2024 | Information technology | 13 | 12 | 33 | 25 | 16 | 0 | 1 | 41 | 25 | 0 |
| 2024 | Internal audit | 0 | 18 | 36 | 27 | 9 | 0 | 9 | 40 | 20 | 0 |
| 2024 | Data sciences | 0 | 8 | 17 | 58 | 17 | 0 | 0 | 75 | 8 | 0 |
| 2024 | Policy | 14 | 24 | 36 | 17 | 10 | 0 | 0 | 26 | 38 | 0 |
| 2024 | Project management | 7 | 7 | 33 | 43 | 10 | 0 | 0 | 53 | 13 | 0 |
| 2024 | Other services to the public | 5 | 14 | 24 | 38 | 14 | 0 | 5 | 55 | 20 | 0 |
| 2024 | None of the above | 5 | 11 | 34 | 31 | 15 | 0 | 4 | 47 | 17 | 0 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 14 | 50 | 0 | 21 | 7 | 0 | 7 | 31 | 69 | 0 |
| 2024 | Health care practitioners | 36 | 50 | 7 | 0 | 0 | 0 | 7 | 0 | 92 | 0 |
| 2024 | Intelligence analysts | 36 | 28 | 20 | 9 | 5 | 0 | 1 | 14 | 65 | 0 |
| 2024 | Compliance, inspection and enforcement | 55 | 27 | 0 | 9 | 0 | 0 | 9 | 10 | 90 | 0 |
| 2024 | Communications or public affairs | 19 | 13 | 25 | 31 | 13 | 0 | 0 | 44 | 31 | 0 |
| 2024 | Access to information and privacy | 46 | 15 | 23 | 15 | 0 | 0 | 0 | 15 | 62 | 0 |
| 2024 | Security | 40 | 28 | 14 | 9 | 6 | 0 | 3 | 15 | 70 | 0 |
| 2024 | Science and technology | 27 | 28 | 24 | 11 | 8 | 1 | 1 | 19 | 56 | 0 |
| 2024 | Library services | 42 | 33 | 17 | 8 | 0 | 0 | 0 | 8 | 75 | 0 |
| 2024 | Legal services | 45 | 15 | 15 | 20 | 5 | 0 | 0 | 25 | 60 | 0 |
| 2024 | Administration and operations | 25 | 22 | 22 | 15 | 11 | 0 | 4 | 28 | 49 | 0 |
| 2024 | Human resources | 22 | 30 | 23 | 14 | 10 | 0 | 2 | 24 | 53 | 0 |
| 2024 | Financial management | 10 | 21 | 35 | 17 | 15 | 0 | 2 | 33 | 31 | 0 |
| 2024 | Procurement | 50 | 8 | 33 | 0 | 8 | 0 | 0 | 8 | 58 | 0 |
| 2024 | Real property | 50 | 21 | 14 | 0 | 14 | 0 | 0 | 14 | 71 | 0 |
| 2024 | Information management | 39 | 15 | 15 | 17 | 10 | 0 | 5 | 28 | 56 | 0 |
| 2024 | Information technology | 30 | 29 | 21 | 11 | 7 | 1 | 1 | 18 | 60 | 0 |
| 2024 | Internal audit | 9 | 18 | 18 | 27 | 18 | 0 | 9 | 50 | 30 | 0 |
| 2024 | Data sciences | 25 | 17 | 25 | 8 | 25 | 0 | 0 | 33 | 42 | 0 |
| 2024 | Policy | 38 | 26 | 17 | 7 | 10 | 0 | 2 | 17 | 66 | 0 |
| 2024 | Project management | 17 | 30 | 40 | 13 | 0 | 0 | 0 | 13 | 47 | 0 |
| 2024 | Other services to the public | 24 | 29 | 29 | 10 | 5 | 0 | 5 | 15 | 55 | 0 |
| 2024 | None of the above | 38 | 29 | 20 | 8 | 3 | 1 | 1 | 12 | 68 | 0 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 14 | 50 | 14 | 7 | 14 | 0 | 0 | 21 | 64 | 0 |
| 2024 | Health care practitioners | 7 | 7 | 14 | 21 | 29 | 0 | 21 | 64 | 18 | 0 |
| 2024 | Intelligence analysts | 21 | 21 | 31 | 13 | 10 | 1 | 2 | 24 | 44 | 0 |
| 2024 | Compliance, inspection and enforcement | 18 | 18 | 36 | 9 | 9 | 0 | 9 | 20 | 40 | 0 |
| 2024 | Communications or public affairs | 0 | 0 | 31 | 25 | 19 | 6 | 19 | 58 | 0 | 0 |
| 2024 | Access to information and privacy | 8 | 8 | 33 | 25 | 8 | 8 | 8 | 40 | 20 | 0 |
| 2024 | Security | 19 | 29 | 25 | 10 | 13 | 0 | 4 | 24 | 50 | 0 |
| 2024 | Science and technology | 11 | 24 | 24 | 25 | 12 | 0 | 4 | 38 | 36 | 0 |
| 2024 | Library services | 25 | 8 | 17 | 42 | 8 | 0 | 0 | 50 | 33 | 0 |
| 2024 | Legal services | 10 | 20 | 40 | 25 | 5 | 0 | 0 | 30 | 30 | 0 |
| 2024 | Administration and operations | 13 | 22 | 19 | 22 | 18 | 0 | 8 | 42 | 37 | 0 |
| 2024 | Human resources | 7 | 13 | 26 | 26 | 16 | 5 | 8 | 48 | 23 | 0 |
| 2024 | Financial management | 12 | 8 | 29 | 20 | 24 | 4 | 4 | 47 | 21 | 0 |
| 2024 | Procurement | 8 | 25 | 8 | 42 | 17 | 0 | 0 | 58 | 33 | 0 |
| 2024 | Real property | 7 | 43 | 36 | 0 | 14 | 0 | 0 | 14 | 50 | 0 |
| 2024 | Information management | 22 | 24 | 17 | 22 | 10 | 0 | 5 | 33 | 49 | 0 |
| 2024 | Information technology | 18 | 23 | 25 | 16 | 10 | 3 | 4 | 28 | 45 | 0 |
| 2024 | Internal audit | 9 | 18 | 45 | 18 | 9 | 0 | 0 | 27 | 27 | 0 |
| 2024 | Data sciences | 17 | 17 | 8 | 42 | 17 | 0 | 0 | 58 | 33 | 0 |
| 2024 | Policy | 21 | 24 | 31 | 14 | 5 | 0 | 5 | 20 | 48 | 0 |
| 2024 | Project management | 3 | 23 | 37 | 27 | 10 | 0 | 0 | 37 | 27 | 0 |
| 2024 | Other services to the public | 19 | 14 | 29 | 29 | 0 | 0 | 10 | 32 | 37 | 0 |
| 2024 | None of the above | 19 | 25 | 25 | 19 | 8 | 2 | 2 | 28 | 46 | 0 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 14 | 29 | 29 | 7 | 7 | 7 | 7 | 17 | 50 | 0 |
| 2024 | Health care practitioners | 0 | 14 | 50 | 7 | 14 | 7 | 7 | 25 | 17 | 0 |
| 2024 | Intelligence analysts | 30 | 28 | 23 | 11 | 4 | 1 | 2 | 16 | 60 | 0 |
| 2024 | Compliance, inspection and enforcement | 45 | 27 | 9 | 9 | 0 | 0 | 9 | 10 | 80 | 0 |
| 2024 | Communications or public affairs | 13 | 19 | 25 | 25 | 6 | 6 | 6 | 36 | 36 | 0 |
| 2024 | Access to information and privacy | 8 | 25 | 50 | 8 | 0 | 0 | 8 | 9 | 36 | 0 |
| 2024 | Security | 29 | 30 | 22 | 6 | 10 | 0 | 3 | 16 | 61 | 0 |
| 2024 | Science and technology | 20 | 36 | 24 | 14 | 5 | 0 | 1 | 19 | 57 | 0 |
| 2024 | Library services | 42 | 25 | 17 | 17 | 0 | 0 | 0 | 17 | 67 | 0 |
| 2024 | Legal services | 10 | 20 | 50 | 5 | 0 | 5 | 10 | 6 | 35 | 0 |
| 2024 | Administration and operations | 18 | 21 | 27 | 15 | 11 | 1 | 6 | 29 | 42 | 0 |
| 2024 | Human resources | 15 | 22 | 36 | 13 | 8 | 2 | 5 | 23 | 40 | 0 |
| 2024 | Financial management | 4 | 23 | 35 | 31 | 4 | 2 | 2 | 36 | 28 | 0 |
| 2024 | Procurement | 25 | 17 | 42 | 8 | 0 | 0 | 8 | 9 | 45 | 0 |
| 2024 | Real property | 29 | 36 | 29 | 0 | 7 | 0 | 0 | 7 | 64 | 0 |
| 2024 | Information management | 10 | 27 | 37 | 12 | 12 | 0 | 2 | 25 | 38 | 0 |
| 2024 | Information technology | 22 | 33 | 22 | 18 | 4 | 0 | 1 | 22 | 55 | 0 |
| 2024 | Internal audit | 18 | 9 | 36 | 9 | 18 | 0 | 9 | 30 | 30 | 0 |
| 2024 | Data sciences | 33 | 33 | 17 | 8 | 8 | 0 | 0 | 17 | 67 | 0 |
| 2024 | Policy | 21 | 26 | 29 | 14 | 7 | 0 | 2 | 22 | 49 | 0 |
| 2024 | Project management | 20 | 30 | 37 | 13 | 0 | 0 | 0 | 13 | 50 | 0 |
| 2024 | Other services to the public | 19 | 29 | 24 | 10 | 10 | 10 | 0 | 21 | 53 | 0 |
| 2024 | None of the above | 30 | 30 | 24 | 11 | 5 | 0 | 1 | 16 | 60 | 0 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 21 | 21 | 29 | 7 | 14 | 7 | 0 | 23 | 46 | 0 |
| 2024 | Health care practitioners | 0 | 21 | 29 | 21 | 14 | 0 | 14 | 42 | 25 | 0 |
| 2024 | Intelligence analysts | 18 | 23 | 31 | 17 | 9 | 0 | 1 | 27 | 42 | 0 |
| 2024 | Compliance, inspection and enforcement | 45 | 9 | 27 | 9 | 0 | 0 | 9 | 10 | 60 | 0 |
| 2024 | Communications or public affairs | 0 | 25 | 38 | 19 | 13 | 0 | 6 | 33 | 27 | 0 |
| 2024 | Access to information and privacy | 38 | 31 | 8 | 15 | 8 | 0 | 0 | 23 | 69 | 0 |
| 2024 | Security | 16 | 30 | 26 | 16 | 9 | 0 | 2 | 25 | 48 | 0 |
| 2024 | Science and technology | 8 | 16 | 39 | 30 | 6 | 0 | 1 | 37 | 24 | 0 |
| 2024 | Library services | 17 | 75 | 8 | 0 | 0 | 0 | 0 | 0 | 92 | 0 |
| 2024 | Legal services | 15 | 10 | 60 | 10 | 5 | 0 | 0 | 15 | 25 | 0 |
| 2024 | Administration and operations | 11 | 22 | 25 | 20 | 15 | 1 | 5 | 38 | 36 | 0 |
| 2024 | Human resources | 15 | 18 | 33 | 17 | 17 | 0 | 2 | 34 | 33 | 0 |
| 2024 | Financial management | 8 | 27 | 40 | 10 | 13 | 2 | 0 | 24 | 35 | 0 |
| 2024 | Procurement | 25 | 33 | 17 | 17 | 8 | 0 | 0 | 25 | 58 | 0 |
| 2024 | Real property | 43 | 0 | 14 | 14 | 29 | 0 | 0 | 43 | 43 | 0 |
| 2024 | Information management | 7 | 24 | 37 | 15 | 15 | 0 | 2 | 30 | 33 | 0 |
| 2024 | Information technology | 8 | 20 | 36 | 24 | 10 | 0 | 2 | 35 | 28 | 0 |
| 2024 | Internal audit | 27 | 0 | 18 | 27 | 18 | 0 | 9 | 50 | 30 | 0 |
| 2024 | Data sciences | 17 | 17 | 42 | 17 | 8 | 0 | 0 | 25 | 33 | 0 |
| 2024 | Policy | 12 | 12 | 43 | 17 | 12 | 2 | 2 | 30 | 25 | 0 |
| 2024 | Project management | 7 | 10 | 47 | 33 | 3 | 0 | 0 | 37 | 17 | 0 |
| 2024 | Other services to the public | 10 | 38 | 29 | 19 | 5 | 0 | 0 | 24 | 48 | 0 |
| 2024 | None of the above | 17 | 27 | 32 | 16 | 9 | 1 | 0 | 24 | 44 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 14 | 29 | 14 | 21 | 21 | 0 | 0 | 43 | 43 | 0 |
| 2024 | Health care practitioners | 0 | 21 | 36 | 21 | 14 | 7 | 0 | 23 | 38 | 0 |
| 2024 | Intelligence analysts | 3 | 15 | 13 | 30 | 37 | 1 | 0 | 18 | 68 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 18 | 9 | 18 | 45 | 9 | 0 | 20 | 70 | 0 |
| 2024 | Communications or public affairs | 13 | 31 | 25 | 19 | 13 | 0 | 0 | 44 | 31 | 0 |
| 2024 | Access to information and privacy | 8 | 38 | 8 | 31 | 15 | 0 | 0 | 46 | 46 | 0 |
| 2024 | Security | 8 | 14 | 15 | 28 | 34 | 0 | 0 | 23 | 62 | 0 |
| 2024 | Science and technology | 3 | 17 | 25 | 20 | 35 | 0 | 0 | 19 | 55 | 0 |
| 2024 | Library services | 8 | 8 | 8 | 42 | 33 | 0 | 0 | 17 | 75 | 0 |
| 2024 | Legal services | 10 | 20 | 10 | 25 | 30 | 0 | 5 | 32 | 58 | 0 |
| 2024 | Administration and operations | 13 | 24 | 13 | 22 | 27 | 1 | 0 | 38 | 49 | 0 |
| 2024 | Human resources | 5 | 26 | 13 | 35 | 20 | 2 | 0 | 31 | 56 | 0 |
| 2024 | Financial management | 10 | 23 | 27 | 25 | 15 | 0 | 0 | 33 | 40 | 0 |
| 2024 | Procurement | 8 | 8 | 25 | 33 | 25 | 0 | 0 | 17 | 58 | 0 |
| 2024 | Real property | 7 | 14 | 21 | 36 | 21 | 0 | 0 | 21 | 57 | 0 |
| 2024 | Information management | 10 | 32 | 17 | 24 | 17 | 0 | 0 | 41 | 41 | 0 |
| 2024 | Information technology | 11 | 21 | 25 | 25 | 18 | 1 | 0 | 32 | 43 | 0 |
| 2024 | Internal audit | 0 | 27 | 9 | 27 | 36 | 0 | 0 | 27 | 64 | 0 |
| 2024 | Data sciences | 8 | 25 | 25 | 17 | 25 | 0 | 0 | 33 | 42 | 0 |
| 2024 | Policy | 2 | 17 | 12 | 40 | 29 | 0 | 0 | 19 | 69 | 0 |
| 2024 | Project management | 3 | 20 | 37 | 20 | 20 | 0 | 0 | 23 | 40 | 0 |
| 2024 | Other services to the public | 0 | 19 | 29 | 14 | 38 | 0 | 0 | 19 | 52 | 0 |
| 2024 | None of the above | 4 | 12 | 19 | 27 | 37 | 0 | 0 | 16 | 65 | 0 |
Diversity and inclusion
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 71 | 14 | 0 | 0 | 14 | 0 | 0 | 86 | 14 | 0 |
| 2024 | Health care practitioners | 57 | 14 | 7 | 21 | 0 | 0 | 0 | 71 | 21 | 0 |
| 2024 | Intelligence analysts | 44 | 26 | 7 | 13 | 9 | 1 | 0 | 71 | 22 | 0 |
| 2024 | Compliance, inspection and enforcement | 64 | 27 | 0 | 0 | 9 | 0 | 0 | 91 | 9 | 0 |
| 2024 | Communications or public affairs | 50 | 31 | 6 | 6 | 6 | 0 | 0 | 81 | 13 | 0 |
| 2024 | Access to information and privacy | 46 | 46 | 0 | 8 | 0 | 0 | 0 | 92 | 8 | 0 |
| 2024 | Security | 48 | 28 | 10 | 7 | 7 | 0 | 0 | 76 | 14 | 0 |
| 2024 | Science and technology | 38 | 33 | 12 | 12 | 6 | 0 | 0 | 71 | 17 | 0 |
| 2024 | Library services | 58 | 25 | 0 | 8 | 8 | 0 | 0 | 83 | 17 | 0 |
| 2024 | Legal services | 35 | 40 | 5 | 10 | 5 | 0 | 5 | 79 | 16 | 0 |
| 2024 | Administration and operations | 44 | 30 | 9 | 11 | 6 | 1 | 0 | 75 | 16 | 0 |
| 2024 | Human resources | 53 | 27 | 8 | 8 | 4 | 0 | 0 | 80 | 12 | 0 |
| 2024 | Financial management | 62 | 25 | 12 | 2 | 0 | 0 | 0 | 87 | 2 | 0 |
| 2024 | Procurement | 25 | 42 | 0 | 17 | 17 | 0 | 0 | 67 | 33 | 0 |
| 2024 | Real property | 79 | 14 | 7 | 0 | 0 | 0 | 0 | 93 | 0 | 0 |
| 2024 | Information management | 44 | 20 | 20 | 7 | 10 | 0 | 0 | 63 | 17 | 0 |
| 2024 | Information technology | 60 | 25 | 6 | 4 | 6 | 0 | 0 | 85 | 10 | 0 |
| 2024 | Internal audit | 18 | 64 | 0 | 9 | 9 | 0 | 0 | 82 | 18 | 0 |
| 2024 | Data sciences | 42 | 17 | 42 | 0 | 0 | 0 | 0 | 58 | 0 | 0 |
| 2024 | Policy | 38 | 19 | 5 | 14 | 21 | 0 | 2 | 59 | 37 | 0 |
| 2024 | Project management | 47 | 33 | 7 | 13 | 0 | 0 | 0 | 80 | 13 | 0 |
| 2024 | Other services to the public | 48 | 29 | 5 | 5 | 14 | 0 | 0 | 76 | 19 | 0 |
| 2024 | None of the above | 48 | 29 | 8 | 6 | 8 | 1 | 0 | 78 | 15 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 43 | 21 | 14 | 14 | 7 | 0 | 0 | 64 | 21 | 0 |
| 2024 | Health care practitioners | 64 | 14 | 14 | 7 | 0 | 0 | 0 | 79 | 7 | 0 |
| 2024 | Intelligence analysts | 48 | 32 | 6 | 9 | 4 | 0 | 0 | 81 | 13 | 0 |
| 2024 | Compliance, inspection and enforcement | 73 | 0 | 0 | 27 | 0 | 0 | 0 | 73 | 27 | 0 |
| 2024 | Communications or public affairs | 56 | 31 | 0 | 13 | 0 | 0 | 0 | 88 | 13 | 0 |
| 2024 | Access to information and privacy | 31 | 46 | 8 | 15 | 0 | 0 | 0 | 77 | 15 | 0 |
| 2024 | Security | 53 | 29 | 7 | 7 | 5 | 0 | 0 | 81 | 12 | 0 |
| 2024 | Science and technology | 42 | 42 | 4 | 7 | 6 | 0 | 0 | 83 | 13 | 0 |
| 2024 | Library services | 58 | 42 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Legal services | 50 | 30 | 10 | 0 | 5 | 0 | 5 | 84 | 5 | 0 |
| 2024 | Administration and operations | 51 | 31 | 6 | 5 | 7 | 0 | 0 | 82 | 12 | 0 |
| 2024 | Human resources | 60 | 28 | 4 | 7 | 2 | 0 | 0 | 88 | 8 | 0 |
| 2024 | Financial management | 58 | 35 | 0 | 8 | 0 | 0 | 0 | 92 | 8 | 0 |
| 2024 | Procurement | 25 | 33 | 0 | 17 | 25 | 0 | 0 | 58 | 42 | 0 |
| 2024 | Real property | 86 | 14 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Information management | 41 | 32 | 5 | 17 | 5 | 0 | 0 | 73 | 22 | 0 |
| 2024 | Information technology | 61 | 29 | 3 | 4 | 3 | 0 | 0 | 90 | 7 | 0 |
| 2024 | Internal audit | 36 | 45 | 9 | 0 | 9 | 0 | 0 | 82 | 9 | 0 |
| 2024 | Data sciences | 50 | 42 | 0 | 8 | 0 | 0 | 0 | 92 | 8 | 0 |
| 2024 | Policy | 36 | 33 | 5 | 21 | 5 | 0 | 0 | 69 | 26 | 0 |
| 2024 | Project management | 60 | 27 | 3 | 10 | 0 | 0 | 0 | 87 | 10 | 0 |
| 2024 | Other services to the public | 52 | 19 | 14 | 10 | 5 | 0 | 0 | 71 | 14 | 0 |
| 2024 | None of the above | 51 | 30 | 10 | 7 | 2 | 0 | 0 | 81 | 9 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 50 | 36 | 0 | 14 | 0 | 0 | 0 | 86 | 14 | 0 |
| 2024 | Health care practitioners | 57 | 29 | 0 | 14 | 0 | 0 | 0 | 86 | 14 | 0 |
| 2024 | Intelligence analysts | 42 | 35 | 9 | 9 | 4 | 1 | 0 | 78 | 13 | 0 |
| 2024 | Compliance, inspection and enforcement | 64 | 27 | 0 | 0 | 9 | 0 | 0 | 91 | 9 | 0 |
| 2024 | Communications or public affairs | 50 | 38 | 0 | 13 | 0 | 0 | 0 | 88 | 13 | 0 |
| 2024 | Access to information and privacy | 62 | 23 | 15 | 0 | 0 | 0 | 0 | 85 | 0 | 0 |
| 2024 | Security | 44 | 39 | 7 | 6 | 3 | 0 | 0 | 84 | 10 | 0 |
| 2024 | Science and technology | 35 | 43 | 14 | 4 | 5 | 0 | 0 | 78 | 9 | 0 |
| 2024 | Library services | 67 | 25 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 0 |
| 2024 | Legal services | 55 | 20 | 5 | 10 | 5 | 0 | 5 | 79 | 16 | 0 |
| 2024 | Administration and operations | 47 | 34 | 9 | 5 | 4 | 1 | 0 | 81 | 9 | 0 |
| 2024 | Human resources | 52 | 35 | 7 | 2 | 3 | 2 | 0 | 88 | 5 | 0 |
| 2024 | Financial management | 58 | 33 | 4 | 4 | 0 | 2 | 0 | 92 | 4 | 0 |
| 2024 | Procurement | 25 | 50 | 0 | 8 | 17 | 0 | 0 | 75 | 25 | 0 |
| 2024 | Real property | 57 | 21 | 21 | 0 | 0 | 0 | 0 | 79 | 0 | 0 |
| 2024 | Information management | 49 | 34 | 7 | 7 | 2 | 0 | 0 | 83 | 10 | 0 |
| 2024 | Information technology | 50 | 35 | 8 | 4 | 2 | 0 | 0 | 85 | 6 | 0 |
| 2024 | Internal audit | 36 | 36 | 9 | 9 | 9 | 0 | 0 | 73 | 18 | 0 |
| 2024 | Data sciences | 50 | 33 | 8 | 8 | 0 | 0 | 0 | 83 | 8 | 0 |
| 2024 | Policy | 40 | 33 | 7 | 12 | 7 | 0 | 0 | 74 | 19 | 0 |
| 2024 | Project management | 57 | 33 | 3 | 7 | 0 | 0 | 0 | 90 | 7 | 0 |
| 2024 | Other services to the public | 29 | 38 | 19 | 5 | 5 | 5 | 0 | 70 | 10 | 0 |
| 2024 | None of the above | 41 | 38 | 12 | 4 | 4 | 1 | 0 | 80 | 8 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 43 | 7 | 14 | 7 | 0 | 0 | 71 | 21 | 0 |
| 2024 | Health care practitioners | 29 | 29 | 21 | 21 | 0 | 0 | 0 | 57 | 21 | 0 |
| 2024 | Intelligence analysts | 16 | 36 | 22 | 15 | 10 | 1 | 0 | 53 | 25 | 0 |
| 2024 | Compliance, inspection and enforcement | 27 | 36 | 18 | 18 | 0 | 0 | 0 | 64 | 18 | 0 |
| 2024 | Communications or public affairs | 31 | 56 | 6 | 0 | 0 | 6 | 0 | 93 | 0 | 0 |
| 2024 | Access to information and privacy | 23 | 38 | 23 | 0 | 15 | 0 | 0 | 62 | 15 | 0 |
| 2024 | Security | 23 | 37 | 13 | 14 | 10 | 2 | 0 | 62 | 25 | 0 |
| 2024 | Science and technology | 15 | 47 | 22 | 8 | 8 | 1 | 0 | 62 | 16 | 0 |
| 2024 | Library services | 8 | 50 | 8 | 25 | 8 | 0 | 0 | 58 | 33 | 0 |
| 2024 | Legal services | 10 | 30 | 20 | 25 | 10 | 0 | 5 | 42 | 37 | 0 |
| 2024 | Administration and operations | 30 | 36 | 14 | 9 | 8 | 3 | 0 | 68 | 17 | 0 |
| 2024 | Human resources | 27 | 46 | 14 | 10 | 2 | 1 | 0 | 73 | 12 | 0 |
| 2024 | Financial management | 33 | 44 | 10 | 10 | 4 | 0 | 0 | 77 | 13 | 0 |
| 2024 | Procurement | 25 | 58 | 8 | 0 | 8 | 0 | 0 | 83 | 8 | 0 |
| 2024 | Real property | 36 | 36 | 14 | 0 | 14 | 0 | 0 | 71 | 14 | 0 |
| 2024 | Information management | 17 | 46 | 22 | 7 | 7 | 0 | 0 | 63 | 15 | 0 |
| 2024 | Information technology | 29 | 40 | 17 | 8 | 5 | 1 | 0 | 70 | 13 | 0 |
| 2024 | Internal audit | 9 | 45 | 36 | 0 | 9 | 0 | 0 | 55 | 9 | 0 |
| 2024 | Data sciences | 17 | 58 | 8 | 8 | 8 | 0 | 0 | 75 | 17 | 0 |
| 2024 | Policy | 17 | 40 | 24 | 17 | 2 | 0 | 0 | 57 | 19 | 0 |
| 2024 | Project management | 33 | 43 | 13 | 7 | 3 | 0 | 0 | 77 | 10 | 0 |
| 2024 | Other services to the public | 5 | 48 | 10 | 14 | 14 | 10 | 0 | 58 | 32 | 0 |
| 2024 | None of the above | 16 | 42 | 19 | 13 | 7 | 3 | 1 | 59 | 21 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 36 | 50 | 0 | 7 | 0 | 7 | 0 | 92 | 8 | 0 |
| 2024 | Health care practitioners | 57 | 14 | 21 | 0 | 0 | 7 | 0 | 77 | 0 | 0 |
| 2024 | Intelligence analysts | 29 | 34 | 19 | 9 | 4 | 6 | 1 | 67 | 13 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 73 | 9 | 0 | 0 | 9 | 9 | 89 | 0 | 0 |
| 2024 | Communications or public affairs | 63 | 38 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Access to information and privacy | 31 | 38 | 15 | 0 | 15 | 0 | 0 | 69 | 15 | 0 |
| 2024 | Security | 33 | 33 | 15 | 8 | 7 | 2 | 2 | 69 | 16 | 0 |
| 2024 | Science and technology | 29 | 48 | 12 | 3 | 3 | 4 | 2 | 81 | 6 | 0 |
| 2024 | Library services | 33 | 50 | 8 | 8 | 0 | 0 | 0 | 83 | 8 | 0 |
| 2024 | Legal services | 20 | 35 | 20 | 10 | 10 | 0 | 5 | 58 | 21 | 0 |
| 2024 | Administration and operations | 36 | 37 | 8 | 8 | 4 | 6 | 0 | 79 | 13 | 0 |
| 2024 | Human resources | 37 | 43 | 10 | 6 | 1 | 3 | 1 | 83 | 7 | 0 |
| 2024 | Financial management | 33 | 46 | 12 | 4 | 0 | 6 | 0 | 84 | 4 | 0 |
| 2024 | Procurement | 33 | 42 | 17 | 8 | 0 | 0 | 0 | 75 | 8 | 0 |
| 2024 | Real property | 43 | 21 | 29 | 0 | 0 | 7 | 0 | 69 | 0 | 0 |
| 2024 | Information management | 34 | 41 | 12 | 10 | 0 | 2 | 0 | 78 | 10 | 0 |
| 2024 | Information technology | 46 | 32 | 8 | 6 | 1 | 5 | 1 | 83 | 8 | 0 |
| 2024 | Internal audit | 18 | 45 | 18 | 18 | 0 | 0 | 0 | 64 | 18 | 0 |
| 2024 | Data sciences | 33 | 42 | 17 | 8 | 0 | 0 | 0 | 75 | 8 | 0 |
| 2024 | Policy | 31 | 45 | 7 | 10 | 5 | 2 | 0 | 78 | 15 | 0 |
| 2024 | Project management | 38 | 45 | 14 | 3 | 0 | 0 | 0 | 83 | 3 | 0 |
| 2024 | Other services to the public | 29 | 33 | 10 | 10 | 5 | 10 | 5 | 72 | 17 | 0 |
| 2024 | None of the above | 26 | 39 | 17 | 8 | 3 | 6 | 2 | 70 | 11 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 57 | 0 | 7 | 7 | 0 | 0 | 86 | 14 | 0 |
| 2024 | Health care practitioners | 43 | 43 | 7 | 7 | 0 | 0 | 0 | 86 | 7 | 0 |
| 2024 | Intelligence analysts | 26 | 40 | 11 | 15 | 7 | 0 | 0 | 66 | 23 | 0 |
| 2024 | Compliance, inspection and enforcement | 27 | 64 | 0 | 9 | 0 | 0 | 0 | 91 | 9 | 0 |
| 2024 | Communications or public affairs | 50 | 44 | 6 | 0 | 0 | 0 | 0 | 94 | 0 | 0 |
| 2024 | Access to information and privacy | 38 | 31 | 8 | 15 | 8 | 0 | 0 | 69 | 23 | 0 |
| 2024 | Security | 30 | 37 | 11 | 13 | 9 | 0 | 0 | 67 | 22 | 0 |
| 2024 | Science and technology | 21 | 50 | 12 | 10 | 8 | 0 | 0 | 71 | 17 | 0 |
| 2024 | Library services | 42 | 25 | 8 | 17 | 8 | 0 | 0 | 67 | 25 | 0 |
| 2024 | Legal services | 25 | 45 | 20 | 5 | 0 | 0 | 5 | 74 | 5 | 0 |
| 2024 | Administration and operations | 39 | 35 | 10 | 10 | 6 | 0 | 0 | 74 | 16 | 0 |
| 2024 | Human resources | 49 | 38 | 5 | 4 | 5 | 0 | 0 | 86 | 9 | 0 |
| 2024 | Financial management | 46 | 35 | 12 | 6 | 2 | 0 | 0 | 81 | 8 | 0 |
| 2024 | Procurement | 17 | 58 | 8 | 8 | 8 | 0 | 0 | 75 | 17 | 0 |
| 2024 | Real property | 50 | 36 | 0 | 7 | 7 | 0 | 0 | 86 | 14 | 0 |
| 2024 | Information management | 49 | 27 | 17 | 7 | 0 | 0 | 0 | 76 | 7 | 0 |
| 2024 | Information technology | 43 | 39 | 6 | 8 | 4 | 0 | 0 | 82 | 12 | 0 |
| 2024 | Internal audit | 18 | 55 | 18 | 9 | 0 | 0 | 0 | 73 | 9 | 0 |
| 2024 | Data sciences | 50 | 33 | 0 | 17 | 0 | 0 | 0 | 83 | 17 | 0 |
| 2024 | Policy | 38 | 40 | 7 | 10 | 5 | 0 | 0 | 79 | 14 | 0 |
| 2024 | Project management | 37 | 50 | 7 | 7 | 0 | 0 | 0 | 87 | 7 | 0 |
| 2024 | Other services to the public | 33 | 33 | 5 | 10 | 19 | 0 | 0 | 67 | 29 | 0 |
| 2024 | None of the above | 24 | 38 | 12 | 12 | 13 | 0 | 0 | 62 | 25 | 0 |
Anti-racism
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 50 | 0 | 7 | 7 | 0 | 7 | 85 | 15 | 0 |
| 2024 | Health care practitioners | 57 | 0 | 21 | 0 | 0 | 14 | 7 | 73 | 0 | 0 |
| 2024 | Intelligence analysts | 39 | 29 | 9 | 8 | 4 | 5 | 5 | 76 | 14 | 0 |
| 2024 | Compliance, inspection and enforcement | 73 | 9 | 0 | 0 | 9 | 0 | 9 | 90 | 10 | 0 |
| 2024 | Communications or public affairs | 56 | 31 | 0 | 0 | 0 | 0 | 13 | 100 | 0 | 0 |
| 2024 | Access to information and privacy | 31 | 54 | 15 | 0 | 0 | 0 | 0 | 85 | 0 | 0 |
| 2024 | Security | 43 | 29 | 6 | 3 | 10 | 3 | 6 | 79 | 14 | 0 |
| 2024 | Science and technology | 38 | 26 | 15 | 9 | 4 | 4 | 5 | 70 | 14 | 0 |
| 2024 | Library services | 58 | 25 | 0 | 17 | 0 | 0 | 0 | 83 | 17 | 0 |
| 2024 | Legal services | 30 | 30 | 15 | 5 | 5 | 10 | 5 | 71 | 12 | 0 |
| 2024 | Administration and operations | 46 | 25 | 9 | 6 | 4 | 3 | 7 | 78 | 12 | 0 |
| 2024 | Human resources | 52 | 26 | 8 | 6 | 3 | 3 | 2 | 82 | 9 | 0 |
| 2024 | Financial management | 42 | 25 | 10 | 6 | 6 | 8 | 4 | 76 | 13 | 0 |
| 2024 | Procurement | 33 | 50 | 8 | 0 | 8 | 0 | 0 | 83 | 8 | 0 |
| 2024 | Real property | 50 | 7 | 14 | 7 | 7 | 14 | 0 | 67 | 17 | 0 |
| 2024 | Information management | 49 | 27 | 7 | 7 | 2 | 2 | 5 | 82 | 11 | 0 |
| 2024 | Information technology | 44 | 24 | 8 | 6 | 8 | 6 | 3 | 75 | 16 | 0 |
| 2024 | Internal audit | 27 | 45 | 9 | 9 | 9 | 0 | 0 | 73 | 18 | 0 |
| 2024 | Data sciences | 33 | 33 | 8 | 8 | 0 | 17 | 0 | 80 | 10 | 0 |
| 2024 | Policy | 45 | 26 | 5 | 17 | 2 | 0 | 5 | 75 | 20 | 0 |
| 2024 | Project management | 57 | 17 | 17 | 0 | 3 | 3 | 3 | 79 | 4 | 0 |
| 2024 | Other services to the public | 57 | 19 | 14 | 0 | 0 | 5 | 5 | 84 | 0 | 0 |
| 2024 | None of the above | 39 | 26 | 18 | 5 | 4 | 4 | 4 | 71 | 10 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 43 | 7 | 14 | 0 | 0 | 7 | 77 | 15 | 0 |
| 2024 | Health care practitioners | 57 | 0 | 14 | 7 | 0 | 14 | 7 | 73 | 9 | 0 |
| 2024 | Intelligence analysts | 42 | 26 | 9 | 9 | 3 | 6 | 5 | 76 | 14 | 0 |
| 2024 | Compliance, inspection and enforcement | 73 | 9 | 0 | 9 | 0 | 0 | 9 | 90 | 10 | 0 |
| 2024 | Communications or public affairs | 56 | 25 | 0 | 0 | 0 | 6 | 13 | 100 | 0 | 0 |
| 2024 | Access to information and privacy | 31 | 46 | 15 | 0 | 0 | 8 | 0 | 83 | 0 | 0 |
| 2024 | Security | 43 | 28 | 6 | 4 | 9 | 3 | 6 | 78 | 15 | 0 |
| 2024 | Science and technology | 37 | 25 | 13 | 12 | 4 | 4 | 6 | 69 | 17 | 0 |
| 2024 | Library services | 50 | 33 | 0 | 17 | 0 | 0 | 0 | 83 | 17 | 0 |
| 2024 | Legal services | 35 | 25 | 15 | 5 | 5 | 10 | 5 | 71 | 12 | 0 |
| 2024 | Administration and operations | 45 | 23 | 11 | 6 | 4 | 3 | 7 | 76 | 12 | 0 |
| 2024 | Human resources | 50 | 29 | 9 | 5 | 4 | 3 | 1 | 82 | 9 | 0 |
| 2024 | Financial management | 38 | 29 | 17 | 6 | 0 | 6 | 4 | 74 | 6 | 0 |
| 2024 | Procurement | 42 | 25 | 8 | 17 | 8 | 0 | 0 | 67 | 25 | 0 |
| 2024 | Real property | 50 | 7 | 7 | 7 | 7 | 21 | 0 | 73 | 18 | 0 |
| 2024 | Information management | 46 | 24 | 12 | 5 | 2 | 2 | 7 | 78 | 8 | 0 |
| 2024 | Information technology | 46 | 23 | 9 | 7 | 7 | 6 | 2 | 75 | 15 | 0 |
| 2024 | Internal audit | 27 | 45 | 18 | 0 | 9 | 0 | 0 | 73 | 9 | 0 |
| 2024 | Data sciences | 25 | 42 | 8 | 8 | 0 | 17 | 0 | 80 | 10 | 0 |
| 2024 | Policy | 45 | 26 | 7 | 10 | 5 | 2 | 5 | 77 | 15 | 0 |
| 2024 | Project management | 57 | 23 | 10 | 3 | 0 | 3 | 3 | 86 | 4 | 0 |
| 2024 | Other services to the public | 52 | 14 | 5 | 10 | 5 | 10 | 5 | 78 | 17 | 0 |
| 2024 | None of the above | 42 | 28 | 12 | 6 | 4 | 4 | 4 | 77 | 11 | 0 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 29 | 14 | 0 | 0 | 21 | 7 | 80 | 0 | 0 |
| 2024 | Health care practitioners | 43 | 14 | 29 | 0 | 0 | 14 | 0 | 67 | 0 | 0 |
| 2024 | Intelligence analysts | 22 | 24 | 26 | 8 | 4 | 14 | 1 | 55 | 14 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 18 | 45 | 18 | 0 | 9 | 9 | 22 | 22 | 0 |
| 2024 | Communications or public affairs | 50 | 19 | 19 | 0 | 0 | 13 | 0 | 79 | 0 | 0 |
| 2024 | Access to information and privacy | 31 | 23 | 15 | 15 | 0 | 15 | 0 | 64 | 18 | 0 |
| 2024 | Security | 31 | 26 | 21 | 6 | 4 | 11 | 2 | 66 | 11 | 0 |
| 2024 | Science and technology | 16 | 34 | 22 | 7 | 5 | 15 | 2 | 59 | 14 | 0 |
| 2024 | Library services | 17 | 25 | 42 | 17 | 0 | 0 | 0 | 42 | 17 | 0 |
| 2024 | Legal services | 20 | 25 | 25 | 10 | 5 | 10 | 5 | 53 | 18 | 0 |
| 2024 | Administration and operations | 28 | 25 | 24 | 3 | 3 | 18 | 0 | 64 | 7 | 0 |
| 2024 | Human resources | 27 | 29 | 24 | 4 | 2 | 12 | 2 | 65 | 7 | 0 |
| 2024 | Financial management | 21 | 40 | 12 | 6 | 0 | 21 | 0 | 78 | 7 | 0 |
| 2024 | Procurement | 33 | 25 | 33 | 0 | 8 | 0 | 0 | 58 | 8 | 0 |
| 2024 | Real property | 29 | 29 | 29 | 0 | 0 | 14 | 0 | 67 | 0 | 0 |
| 2024 | Information management | 37 | 12 | 32 | 10 | 2 | 7 | 0 | 53 | 13 | 0 |
| 2024 | Information technology | 35 | 29 | 15 | 4 | 3 | 13 | 1 | 74 | 8 | 0 |
| 2024 | Internal audit | 0 | 27 | 36 | 0 | 0 | 36 | 0 | 43 | 0 | 0 |
| 2024 | Data sciences | 33 | 8 | 33 | 8 | 0 | 17 | 0 | 50 | 10 | 0 |
| 2024 | Policy | 12 | 31 | 36 | 2 | 7 | 10 | 2 | 49 | 11 | 0 |
| 2024 | Project management | 30 | 37 | 20 | 10 | 0 | 3 | 0 | 69 | 10 | 0 |
| 2024 | Other services to the public | 29 | 19 | 24 | 10 | 5 | 10 | 5 | 56 | 17 | 0 |
| 2024 | None of the above | 27 | 26 | 24 | 6 | 2 | 11 | 2 | 62 | 10 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 43 | 36 | 0 | 0 | 0 | 7 | 14 | 100 | 0 | 0 |
| 2024 | Health care practitioners | 43 | 29 | 7 | 14 | 7 | 0 | 0 | 71 | 21 | 0 |
| 2024 | Intelligence analysts | 36 | 31 | 9 | 11 | 6 | 5 | 3 | 72 | 18 | 0 |
| 2024 | Compliance, inspection and enforcement | 27 | 73 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Communications or public affairs | 50 | 31 | 13 | 0 | 0 | 0 | 6 | 87 | 0 | 0 |
| 2024 | Access to information and privacy | 38 | 31 | 8 | 0 | 15 | 8 | 0 | 75 | 17 | 0 |
| 2024 | Security | 40 | 34 | 7 | 6 | 7 | 3 | 3 | 79 | 14 | 0 |
| 2024 | Science and technology | 37 | 31 | 17 | 7 | 5 | 2 | 2 | 71 | 12 | 0 |
| 2024 | Library services | 33 | 17 | 8 | 8 | 8 | 17 | 8 | 67 | 22 | 0 |
| 2024 | Legal services | 25 | 25 | 20 | 0 | 10 | 15 | 5 | 63 | 13 | 0 |
| 2024 | Administration and operations | 42 | 30 | 8 | 9 | 3 | 4 | 4 | 79 | 13 | 0 |
| 2024 | Human resources | 35 | 41 | 7 | 5 | 4 | 5 | 3 | 83 | 10 | 0 |
| 2024 | Financial management | 33 | 42 | 10 | 8 | 0 | 6 | 2 | 81 | 8 | 0 |
| 2024 | Procurement | 17 | 50 | 25 | 0 | 8 | 0 | 0 | 67 | 8 | 0 |
| 2024 | Real property | 43 | 14 | 29 | 7 | 7 | 0 | 0 | 57 | 14 | 0 |
| 2024 | Information management | 34 | 39 | 10 | 5 | 2 | 5 | 5 | 81 | 8 | 0 |
| 2024 | Information technology | 44 | 29 | 7 | 8 | 7 | 4 | 1 | 77 | 16 | 0 |
| 2024 | Internal audit | 27 | 36 | 18 | 18 | 0 | 0 | 0 | 64 | 18 | 0 |
| 2024 | Data sciences | 50 | 25 | 8 | 8 | 0 | 8 | 0 | 82 | 9 | 0 |
| 2024 | Policy | 36 | 31 | 12 | 12 | 5 | 2 | 2 | 70 | 18 | 0 |
| 2024 | Project management | 50 | 30 | 7 | 10 | 0 | 3 | 0 | 83 | 10 | 0 |
| 2024 | Other services to the public | 38 | 29 | 5 | 10 | 5 | 10 | 5 | 78 | 17 | 0 |
| 2024 | None of the above | 35 | 35 | 10 | 11 | 3 | 4 | 2 | 74 | 16 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 7 | 29 | 7 | 0 | 7 | 36 | 14 | 71 | 14 | 0 |
| 2024 | Health care practitioners | 14 | 14 | 29 | 7 | 0 | 36 | 0 | 44 | 11 | 0 |
| 2024 | Intelligence analysts | 3 | 11 | 26 | 6 | 9 | 39 | 6 | 26 | 26 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 9 | 9 | 9 | 9 | 55 | 9 | 25 | 50 | 0 |
| 2024 | Communications or public affairs | 13 | 31 | 25 | 0 | 0 | 25 | 6 | 64 | 0 | 0 |
| 2024 | Access to information and privacy | 8 | 31 | 31 | 15 | 0 | 8 | 8 | 45 | 18 | 0 |
| 2024 | Security | 8 | 13 | 25 | 6 | 12 | 29 | 8 | 32 | 27 | 0 |
| 2024 | Science and technology | 4 | 10 | 26 | 5 | 16 | 36 | 4 | 23 | 34 | 0 |
| 2024 | Library services | 8 | 8 | 17 | 8 | 8 | 42 | 8 | 33 | 33 | 0 |
| 2024 | Legal services | 5 | 10 | 40 | 5 | 10 | 25 | 5 | 21 | 21 | 0 |
| 2024 | Administration and operations | 10 | 16 | 19 | 6 | 7 | 34 | 8 | 45 | 23 | 0 |
| 2024 | Human resources | 11 | 21 | 17 | 3 | 6 | 38 | 4 | 55 | 15 | 0 |
| 2024 | Financial management | 4 | 13 | 29 | 4 | 4 | 40 | 6 | 32 | 14 | 0 |
| 2024 | Procurement | 0 | 0 | 25 | 8 | 17 | 42 | 8 | 0 | 50 | 0 |
| 2024 | Real property | 7 | 7 | 36 | 0 | 7 | 36 | 7 | 25 | 13 | 0 |
| 2024 | Information management | 12 | 12 | 22 | 2 | 5 | 39 | 7 | 45 | 14 | 0 |
| 2024 | Information technology | 9 | 15 | 23 | 4 | 1 | 38 | 8 | 46 | 11 | 0 |
| 2024 | Internal audit | 0 | 9 | 18 | 9 | 18 | 27 | 18 | 17 | 50 | 0 |
| 2024 | Data sciences | 0 | 8 | 50 | 0 | 0 | 33 | 8 | 14 | 0 | 0 |
| 2024 | Policy | 5 | 26 | 14 | 7 | 12 | 33 | 2 | 48 | 30 | 0 |
| 2024 | Project management | 7 | 23 | 23 | 3 | 7 | 30 | 7 | 47 | 16 | 0 |
| 2024 | Other services to the public | 10 | 14 | 38 | 0 | 10 | 24 | 5 | 33 | 13 | 0 |
| 2024 | None of the above | 5 | 12 | 27 | 8 | 5 | 38 | 5 | 29 | 23 | 0 |
Ethical workplace
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 21 | 36 | 14 | 7 | 14 | 0 | 7 | 62 | 23 | 0 |
| 2024 | Health care practitioners | 21 | 36 | 14 | 7 | 14 | 7 | 0 | 62 | 23 | 0 |
| 2024 | Intelligence analysts | 22 | 29 | 18 | 13 | 13 | 3 | 3 | 54 | 27 | 0 |
| 2024 | Compliance, inspection and enforcement | 27 | 27 | 0 | 27 | 18 | 0 | 0 | 55 | 45 | 0 |
| 2024 | Communications or public affairs | 25 | 38 | 13 | 6 | 13 | 0 | 6 | 67 | 20 | 0 |
| 2024 | Access to information and privacy | 38 | 15 | 8 | 23 | 0 | 15 | 0 | 64 | 27 | 0 |
| 2024 | Security | 26 | 30 | 19 | 10 | 12 | 2 | 2 | 58 | 23 | 0 |
| 2024 | Science and technology | 20 | 27 | 19 | 9 | 17 | 3 | 5 | 52 | 27 | 0 |
| 2024 | Library services | 25 | 33 | 17 | 8 | 8 | 0 | 8 | 64 | 18 | 0 |
| 2024 | Legal services | 10 | 30 | 20 | 5 | 15 | 0 | 20 | 50 | 25 | 0 |
| 2024 | Administration and operations | 26 | 32 | 14 | 12 | 10 | 4 | 2 | 62 | 23 | 0 |
| 2024 | Human resources | 30 | 32 | 14 | 11 | 6 | 4 | 3 | 66 | 19 | 0 |
| 2024 | Financial management | 35 | 25 | 17 | 10 | 4 | 6 | 4 | 66 | 15 | 0 |
| 2024 | Procurement | 17 | 33 | 17 | 8 | 25 | 0 | 0 | 50 | 33 | 0 |
| 2024 | Real property | 21 | 36 | 21 | 7 | 0 | 7 | 7 | 67 | 8 | 0 |
| 2024 | Information management | 27 | 34 | 5 | 20 | 10 | 0 | 5 | 64 | 31 | 0 |
| 2024 | Information technology | 35 | 27 | 19 | 7 | 8 | 1 | 4 | 65 | 15 | 0 |
| 2024 | Internal audit | 9 | 27 | 18 | 18 | 9 | 9 | 9 | 44 | 33 | 0 |
| 2024 | Data sciences | 33 | 25 | 17 | 0 | 17 | 0 | 8 | 64 | 18 | 0 |
| 2024 | Policy | 24 | 21 | 5 | 19 | 21 | 7 | 2 | 50 | 45 | 0 |
| 2024 | Project management | 30 | 33 | 13 | 13 | 3 | 3 | 3 | 68 | 18 | 0 |
| 2024 | Other services to the public | 24 | 33 | 14 | 14 | 14 | 0 | 0 | 57 | 29 | 0 |
| 2024 | None of the above | 24 | 30 | 19 | 11 | 11 | 3 | 3 | 57 | 23 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 43 | 7 | 7 | 14 | 0 | 0 | 71 | 21 | 0 |
| 2024 | Health care practitioners | 21 | 50 | 7 | 7 | 14 | 0 | 0 | 71 | 21 | 0 |
| 2024 | Intelligence analysts | 15 | 33 | 19 | 17 | 12 | 3 | 0 | 50 | 30 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 55 | 18 | 18 | 9 | 0 | 0 | 55 | 27 | 0 |
| 2024 | Communications or public affairs | 69 | 25 | 0 | 0 | 6 | 0 | 0 | 94 | 6 | 0 |
| 2024 | Access to information and privacy | 46 | 38 | 0 | 8 | 8 | 0 | 0 | 85 | 15 | 0 |
| 2024 | Security | 23 | 39 | 11 | 12 | 11 | 2 | 2 | 65 | 24 | 0 |
| 2024 | Science and technology | 9 | 40 | 19 | 17 | 14 | 2 | 0 | 50 | 31 | 0 |
| 2024 | Library services | 33 | 33 | 8 | 8 | 17 | 0 | 0 | 67 | 25 | 0 |
| 2024 | Legal services | 20 | 30 | 30 | 5 | 10 | 0 | 5 | 53 | 16 | 0 |
| 2024 | Administration and operations | 30 | 33 | 10 | 13 | 11 | 2 | 1 | 65 | 25 | 0 |
| 2024 | Human resources | 32 | 40 | 12 | 9 | 5 | 2 | 1 | 74 | 14 | 0 |
| 2024 | Financial management | 25 | 48 | 13 | 10 | 2 | 2 | 0 | 75 | 12 | 0 |
| 2024 | Procurement | 17 | 67 | 0 | 0 | 17 | 0 | 0 | 83 | 17 | 0 |
| 2024 | Real property | 21 | 29 | 21 | 14 | 14 | 0 | 0 | 50 | 29 | 0 |
| 2024 | Information management | 27 | 27 | 20 | 15 | 10 | 2 | 0 | 55 | 25 | 0 |
| 2024 | Information technology | 24 | 44 | 13 | 7 | 7 | 4 | 1 | 71 | 15 | 0 |
| 2024 | Internal audit | 27 | 27 | 18 | 18 | 0 | 0 | 9 | 60 | 20 | 0 |
| 2024 | Data sciences | 25 | 50 | 8 | 0 | 8 | 0 | 8 | 82 | 9 | 0 |
| 2024 | Policy | 24 | 43 | 10 | 19 | 5 | 0 | 0 | 67 | 24 | 0 |
| 2024 | Project management | 23 | 53 | 13 | 3 | 3 | 3 | 0 | 79 | 7 | 0 |
| 2024 | Other services to the public | 29 | 29 | 14 | 19 | 10 | 0 | 0 | 57 | 29 | 0 |
| 2024 | None of the above | 13 | 35 | 23 | 16 | 10 | 3 | 0 | 50 | 27 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 36 | 14 | 14 | 7 | 0 | 0 | 64 | 21 | 0 |
| 2024 | Health care practitioners | 15 | 38 | 15 | 0 | 23 | 8 | 0 | 58 | 25 | 0 |
| 2024 | Intelligence analysts | 15 | 33 | 26 | 14 | 13 | 0 | 0 | 48 | 27 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 64 | 0 | 27 | 9 | 0 | 0 | 64 | 36 | 0 |
| 2024 | Communications or public affairs | 38 | 44 | 13 | 6 | 0 | 0 | 0 | 81 | 6 | 0 |
| 2024 | Access to information and privacy | 31 | 31 | 23 | 8 | 8 | 0 | 0 | 62 | 15 | 0 |
| 2024 | Security | 21 | 37 | 15 | 13 | 14 | 0 | 0 | 58 | 27 | 0 |
| 2024 | Science and technology | 15 | 36 | 19 | 20 | 9 | 1 | 0 | 51 | 29 | 0 |
| 2024 | Library services | 17 | 42 | 0 | 33 | 8 | 0 | 0 | 58 | 42 | 0 |
| 2024 | Legal services | 15 | 40 | 20 | 15 | 5 | 0 | 5 | 58 | 21 | 0 |
| 2024 | Administration and operations | 28 | 33 | 23 | 8 | 7 | 1 | 0 | 61 | 15 | 0 |
| 2024 | Human resources | 19 | 41 | 25 | 6 | 5 | 4 | 0 | 62 | 12 | 0 |
| 2024 | Financial management | 21 | 44 | 19 | 10 | 4 | 2 | 0 | 67 | 14 | 0 |
| 2024 | Procurement | 33 | 42 | 8 | 8 | 8 | 0 | 0 | 75 | 17 | 0 |
| 2024 | Real property | 43 | 21 | 21 | 7 | 7 | 0 | 0 | 64 | 14 | 0 |
| 2024 | Information management | 27 | 46 | 17 | 5 | 5 | 0 | 0 | 73 | 10 | 0 |
| 2024 | Information technology | 27 | 42 | 16 | 6 | 6 | 2 | 0 | 71 | 13 | 0 |
| 2024 | Internal audit | 0 | 64 | 9 | 27 | 0 | 0 | 0 | 64 | 27 | 0 |
| 2024 | Data sciences | 42 | 25 | 25 | 0 | 8 | 0 | 0 | 67 | 8 | 0 |
| 2024 | Policy | 12 | 48 | 17 | 19 | 5 | 0 | 0 | 60 | 24 | 0 |
| 2024 | Project management | 27 | 47 | 17 | 7 | 3 | 0 | 0 | 73 | 10 | 0 |
| 2024 | Other services to the public | 24 | 24 | 19 | 19 | 14 | 0 | 0 | 48 | 33 | 0 |
| 2024 | None of the above | 11 | 35 | 24 | 16 | 12 | 1 | 1 | 47 | 29 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 14 | 7 | 14 | 14 | 0 | 21 | 55 | 36 | 0 |
| 2024 | Health care practitioners | 21 | 21 | 14 | 7 | 29 | 7 | 0 | 46 | 38 | 0 |
| 2024 | Intelligence analysts | 10 | 20 | 17 | 20 | 28 | 5 | 1 | 32 | 50 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 27 | 0 | 36 | 27 | 9 | 0 | 30 | 70 | 0 |
| 2024 | Communications or public affairs | 44 | 25 | 0 | 13 | 19 | 0 | 0 | 69 | 31 | 0 |
| 2024 | Access to information and privacy | 15 | 23 | 8 | 15 | 31 | 8 | 0 | 42 | 50 | 0 |
| 2024 | Security | 15 | 19 | 11 | 21 | 27 | 4 | 3 | 36 | 52 | 0 |
| 2024 | Science and technology | 11 | 24 | 14 | 19 | 25 | 7 | 0 | 38 | 48 | 0 |
| 2024 | Library services | 8 | 25 | 25 | 25 | 8 | 8 | 0 | 36 | 36 | 0 |
| 2024 | Legal services | 5 | 15 | 25 | 30 | 15 | 5 | 5 | 22 | 50 | 0 |
| 2024 | Administration and operations | 21 | 18 | 18 | 19 | 20 | 2 | 1 | 41 | 41 | 0 |
| 2024 | Human resources | 16 | 39 | 17 | 13 | 8 | 6 | 2 | 59 | 23 | 0 |
| 2024 | Financial management | 15 | 33 | 17 | 10 | 10 | 12 | 4 | 57 | 23 | 0 |
| 2024 | Procurement | 17 | 17 | 25 | 8 | 25 | 8 | 0 | 36 | 36 | 0 |
| 2024 | Real property | 21 | 21 | 21 | 0 | 21 | 14 | 0 | 50 | 25 | 0 |
| 2024 | Information management | 17 | 24 | 24 | 20 | 10 | 5 | 0 | 44 | 31 | 0 |
| 2024 | Information technology | 24 | 28 | 19 | 8 | 13 | 8 | 1 | 57 | 22 | 0 |
| 2024 | Internal audit | 9 | 27 | 9 | 27 | 18 | 0 | 9 | 40 | 50 | 0 |
| 2024 | Data sciences | 8 | 25 | 25 | 0 | 17 | 17 | 8 | 44 | 22 | 0 |
| 2024 | Policy | 10 | 29 | 10 | 29 | 17 | 7 | 0 | 41 | 49 | 0 |
| 2024 | Project management | 30 | 23 | 27 | 7 | 10 | 3 | 0 | 55 | 17 | 0 |
| 2024 | Other services to the public | 10 | 24 | 14 | 14 | 33 | 5 | 0 | 35 | 50 | 0 |
| 2024 | None of the above | 8 | 22 | 18 | 23 | 25 | 4 | 1 | 31 | 50 | 0 |
Physical environment and equipment
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 21 | 29 | 14 | 29 | 7 | 0 | 0 | 50 | 36 | 0 |
| 2024 | Health care practitioners | 14 | 36 | 7 | 14 | 29 | 0 | 0 | 50 | 43 | 0 |
| 2024 | Intelligence analysts | 15 | 39 | 5 | 27 | 14 | 0 | 0 | 54 | 41 | 0 |
| 2024 | Compliance, inspection and enforcement | 9 | 45 | 9 | 0 | 36 | 0 | 0 | 55 | 36 | 0 |
| 2024 | Communications or public affairs | 13 | 50 | 13 | 25 | 0 | 0 | 0 | 63 | 25 | 0 |
| 2024 | Access to information and privacy | 23 | 31 | 8 | 8 | 31 | 0 | 0 | 54 | 38 | 0 |
| 2024 | Security | 14 | 27 | 5 | 33 | 20 | 0 | 0 | 42 | 53 | 0 |
| 2024 | Science and technology | 14 | 50 | 10 | 20 | 7 | 0 | 0 | 64 | 26 | 0 |
| 2024 | Library services | 0 | 42 | 17 | 17 | 25 | 0 | 0 | 42 | 42 | 0 |
| 2024 | Legal services | 20 | 50 | 0 | 15 | 10 | 0 | 5 | 74 | 26 | 0 |
| 2024 | Administration and operations | 31 | 38 | 6 | 15 | 10 | 0 | 0 | 69 | 25 | 0 |
| 2024 | Human resources | 16 | 37 | 5 | 30 | 12 | 0 | 1 | 53 | 42 | 0 |
| 2024 | Financial management | 12 | 50 | 8 | 23 | 8 | 0 | 0 | 62 | 31 | 0 |
| 2024 | Procurement | 25 | 50 | 0 | 17 | 8 | 0 | 0 | 75 | 25 | 0 |
| 2024 | Real property | 21 | 29 | 7 | 21 | 21 | 0 | 0 | 50 | 43 | 0 |
| 2024 | Information management | 24 | 46 | 5 | 12 | 12 | 0 | 0 | 71 | 24 | 0 |
| 2024 | Information technology | 25 | 46 | 6 | 15 | 8 | 0 | 0 | 71 | 23 | 0 |
| 2024 | Internal audit | 27 | 27 | 9 | 18 | 18 | 0 | 0 | 55 | 36 | 0 |
| 2024 | Data sciences | 8 | 50 | 8 | 17 | 17 | 0 | 0 | 58 | 33 | 0 |
| 2024 | Policy | 10 | 43 | 0 | 31 | 17 | 0 | 0 | 52 | 48 | 0 |
| 2024 | Project management | 17 | 43 | 7 | 27 | 7 | 0 | 0 | 60 | 33 | 0 |
| 2024 | Other services to the public | 14 | 38 | 5 | 10 | 33 | 0 | 0 | 52 | 43 | 0 |
| 2024 | None of the above | 10 | 32 | 9 | 28 | 22 | 0 | 0 | 41 | 49 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 36 | 50 | 7 | 0 | 7 | 0 | 0 | 86 | 7 | 0 |
| 2024 | Health care practitioners | 54 | 31 | 8 | 8 | 0 | 0 | 0 | 85 | 8 | 0 |
| 2024 | Intelligence analysts | 34 | 34 | 7 | 17 | 8 | 0 | 0 | 68 | 24 | 0 |
| 2024 | Compliance, inspection and enforcement | 64 | 0 | 0 | 27 | 9 | 0 | 0 | 64 | 36 | 0 |
| 2024 | Communications or public affairs | 63 | 31 | 6 | 0 | 0 | 0 | 0 | 94 | 0 | 0 |
| 2024 | Access to information and privacy | 62 | 23 | 0 | 15 | 0 | 0 | 0 | 85 | 15 | 0 |
| 2024 | Security | 32 | 34 | 8 | 18 | 9 | 0 | 0 | 66 | 26 | 0 |
| 2024 | Science and technology | 27 | 38 | 9 | 21 | 5 | 0 | 0 | 66 | 25 | 0 |
| 2024 | Library services | 17 | 33 | 25 | 8 | 17 | 0 | 0 | 50 | 25 | 0 |
| 2024 | Legal services | 16 | 47 | 5 | 11 | 16 | 0 | 5 | 67 | 28 | 0 |
| 2024 | Administration and operations | 50 | 33 | 8 | 6 | 3 | 0 | 0 | 83 | 9 | 0 |
| 2024 | Human resources | 51 | 28 | 7 | 8 | 7 | 0 | 0 | 79 | 14 | 0 |
| 2024 | Financial management | 50 | 37 | 6 | 4 | 4 | 0 | 0 | 87 | 8 | 0 |
| 2024 | Procurement | 50 | 25 | 0 | 17 | 8 | 0 | 0 | 75 | 25 | 0 |
| 2024 | Real property | 50 | 21 | 0 | 14 | 14 | 0 | 0 | 71 | 29 | 0 |
| 2024 | Information management | 51 | 39 | 0 | 7 | 2 | 0 | 0 | 90 | 10 | 0 |
| 2024 | Information technology | 37 | 37 | 7 | 10 | 8 | 0 | 0 | 75 | 18 | 0 |
| 2024 | Internal audit | 36 | 45 | 18 | 0 | 0 | 0 | 0 | 82 | 0 | 0 |
| 2024 | Data sciences | 50 | 25 | 8 | 17 | 0 | 0 | 0 | 75 | 17 | 0 |
| 2024 | Policy | 43 | 33 | 7 | 7 | 10 | 0 | 0 | 76 | 17 | 0 |
| 2024 | Project management | 47 | 33 | 3 | 17 | 0 | 0 | 0 | 80 | 17 | 0 |
| 2024 | Other services to the public | 29 | 48 | 5 | 10 | 10 | 0 | 0 | 76 | 19 | 0 |
| 2024 | None of the above | 33 | 35 | 10 | 11 | 10 | 0 | 1 | 69 | 21 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 57 | 14 | 0 | 0 | 0 | 0 | 86 | 0 | 0 |
| 2024 | Health care practitioners | 57 | 21 | 7 | 14 | 0 | 0 | 0 | 79 | 14 | 0 |
| 2024 | Intelligence analysts | 33 | 38 | 11 | 12 | 5 | 0 | 1 | 71 | 18 | 0 |
| 2024 | Compliance, inspection and enforcement | 45 | 27 | 18 | 9 | 0 | 0 | 0 | 73 | 9 | 0 |
| 2024 | Communications or public affairs | 69 | 25 | 6 | 0 | 0 | 0 | 0 | 94 | 0 | 0 |
| 2024 | Access to information and privacy | 38 | 46 | 0 | 8 | 0 | 0 | 8 | 92 | 8 | 0 |
| 2024 | Security | 29 | 37 | 10 | 14 | 11 | 0 | 0 | 66 | 25 | 0 |
| 2024 | Science and technology | 35 | 35 | 12 | 13 | 6 | 0 | 0 | 70 | 18 | 0 |
| 2024 | Library services | 25 | 58 | 17 | 0 | 0 | 0 | 0 | 83 | 0 | 0 |
| 2024 | Legal services | 30 | 40 | 10 | 10 | 5 | 0 | 5 | 74 | 16 | 0 |
| 2024 | Administration and operations | 47 | 31 | 8 | 6 | 6 | 1 | 1 | 80 | 12 | 0 |
| 2024 | Human resources | 53 | 36 | 5 | 4 | 1 | 1 | 0 | 90 | 5 | 0 |
| 2024 | Financial management | 56 | 35 | 6 | 2 | 2 | 0 | 0 | 90 | 4 | 0 |
| 2024 | Procurement | 42 | 42 | 17 | 0 | 0 | 0 | 0 | 83 | 0 | 0 |
| 2024 | Real property | 36 | 50 | 14 | 0 | 0 | 0 | 0 | 86 | 0 | 0 |
| 2024 | Information management | 49 | 32 | 12 | 7 | 0 | 0 | 0 | 80 | 7 | 0 |
| 2024 | Information technology | 42 | 35 | 11 | 6 | 4 | 1 | 0 | 78 | 11 | 0 |
| 2024 | Internal audit | 64 | 0 | 18 | 18 | 0 | 0 | 0 | 64 | 18 | 0 |
| 2024 | Data sciences | 42 | 33 | 17 | 8 | 0 | 0 | 0 | 75 | 8 | 0 |
| 2024 | Policy | 38 | 36 | 19 | 5 | 2 | 0 | 0 | 74 | 7 | 0 |
| 2024 | Project management | 57 | 40 | 0 | 3 | 0 | 0 | 0 | 97 | 3 | 0 |
| 2024 | Other services to the public | 24 | 33 | 24 | 10 | 10 | 0 | 0 | 57 | 19 | 0 |
| 2024 | None of the above | 28 | 36 | 11 | 16 | 10 | 0 | 0 | 63 | 25 | 0 |
Use of official languages
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 46 | 23 | 8 | 15 | 8 | 0 | 0 | 69 | 23 | 0 |
| 2024 | Health care practitioners | 64 | 29 | 0 | 7 | 0 | 0 | 0 | 93 | 7 | 0 |
| 2024 | Intelligence analysts | 65 | 19 | 5 | 7 | 4 | 0 | 1 | 84 | 11 | 0 |
| 2024 | Compliance, inspection and enforcement | 73 | 18 | 0 | 0 | 0 | 0 | 9 | 100 | 0 | 0 |
| 2024 | Communications or public affairs | 56 | 38 | 0 | 6 | 0 | 0 | 0 | 94 | 6 | 0 |
| 2024 | Access to information and privacy | 69 | 23 | 0 | 8 | 0 | 0 | 0 | 92 | 8 | 0 |
| 2024 | Security | 62 | 16 | 4 | 11 | 6 | 0 | 0 | 78 | 18 | 0 |
| 2024 | Science and technology | 55 | 19 | 5 | 9 | 6 | 1 | 5 | 79 | 16 | 0 |
| 2024 | Library services | 67 | 33 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Legal services | 40 | 30 | 15 | 0 | 5 | 0 | 10 | 78 | 6 | 0 |
| 2024 | Administration and operations | 62 | 18 | 8 | 8 | 4 | 0 | 1 | 80 | 11 | 0 |
| 2024 | Human resources | 67 | 20 | 4 | 6 | 4 | 0 | 0 | 86 | 10 | 0 |
| 2024 | Financial management | 62 | 13 | 6 | 13 | 6 | 0 | 0 | 75 | 19 | 0 |
| 2024 | Procurement | 67 | 25 | 0 | 8 | 0 | 0 | 0 | 92 | 8 | 0 |
| 2024 | Real property | 50 | 29 | 0 | 7 | 14 | 0 | 0 | 79 | 21 | 0 |
| 2024 | Information management | 71 | 22 | 2 | 2 | 0 | 0 | 2 | 95 | 3 | 0 |
| 2024 | Information technology | 65 | 14 | 8 | 7 | 5 | 0 | 0 | 80 | 12 | 0 |
| 2024 | Internal audit | 73 | 18 | 0 | 9 | 0 | 0 | 0 | 91 | 9 | 0 |
| 2024 | Data sciences | 58 | 17 | 8 | 17 | 0 | 0 | 0 | 75 | 17 | 0 |
| 2024 | Policy | 64 | 21 | 2 | 7 | 5 | 0 | 0 | 86 | 12 | 0 |
| 2024 | Project management | 63 | 23 | 7 | 7 | 0 | 0 | 0 | 87 | 7 | 0 |
| 2024 | Other services to the public | 62 | 29 | 0 | 5 | 5 | 0 | 0 | 90 | 10 | 0 |
| 2024 | None of the above | 63 | 18 | 6 | 9 | 2 | 0 | 2 | 83 | 11 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 36 | 29 | 14 | 7 | 14 | 0 | 0 | 64 | 21 | 0 |
| 2024 | Health care practitioners | 64 | 21 | 0 | 14 | 0 | 0 | 0 | 86 | 14 | 0 |
| 2024 | Intelligence analysts | 63 | 18 | 6 | 8 | 4 | 0 | 0 | 82 | 12 | 0 |
| 2024 | Compliance, inspection and enforcement | 45 | 45 | 0 | 0 | 0 | 0 | 9 | 100 | 0 | 0 |
| 2024 | Communications or public affairs | 44 | 31 | 13 | 6 | 6 | 0 | 0 | 75 | 13 | 0 |
| 2024 | Access to information and privacy | 62 | 23 | 8 | 8 | 0 | 0 | 0 | 85 | 8 | 0 |
| 2024 | Security | 58 | 23 | 3 | 10 | 6 | 0 | 0 | 81 | 16 | 0 |
| 2024 | Science and technology | 55 | 12 | 12 | 8 | 8 | 1 | 5 | 71 | 16 | 0 |
| 2024 | Library services | 67 | 25 | 0 | 8 | 0 | 0 | 0 | 92 | 8 | 0 |
| 2024 | Legal services | 35 | 35 | 5 | 5 | 10 | 0 | 10 | 78 | 17 | 0 |
| 2024 | Administration and operations | 58 | 20 | 8 | 8 | 6 | 0 | 1 | 79 | 14 | 0 |
| 2024 | Human resources | 58 | 23 | 6 | 10 | 4 | 0 | 0 | 80 | 14 | 0 |
| 2024 | Financial management | 50 | 21 | 8 | 15 | 6 | 0 | 0 | 71 | 21 | 0 |
| 2024 | Procurement | 58 | 25 | 8 | 8 | 0 | 0 | 0 | 83 | 8 | 0 |
| 2024 | Real property | 50 | 29 | 7 | 7 | 7 | 0 | 0 | 79 | 14 | 0 |
| 2024 | Information management | 56 | 20 | 12 | 10 | 0 | 0 | 2 | 78 | 10 | 0 |
| 2024 | Information technology | 63 | 15 | 6 | 8 | 7 | 1 | 1 | 79 | 16 | 0 |
| 2024 | Internal audit | 73 | 18 | 9 | 0 | 0 | 0 | 0 | 91 | 0 | 0 |
| 2024 | Data sciences | 67 | 8 | 8 | 8 | 8 | 0 | 0 | 75 | 17 | 0 |
| 2024 | Policy | 57 | 29 | 0 | 10 | 5 | 0 | 0 | 86 | 14 | 0 |
| 2024 | Project management | 63 | 23 | 7 | 7 | 0 | 0 | 0 | 87 | 7 | 0 |
| 2024 | Other services to the public | 60 | 20 | 5 | 10 | 5 | 0 | 0 | 80 | 15 | 0 |
| 2024 | None of the above | 61 | 22 | 6 | 8 | 2 | 0 | 2 | 85 | 9 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 79 | 14 | 0 | 0 | 7 | 0 | 0 | 93 | 7 | 0 |
| 2024 | Health care practitioners | 79 | 7 | 7 | 0 | 7 | 0 | 0 | 86 | 7 | 0 |
| 2024 | Intelligence analysts | 80 | 9 | 4 | 3 | 2 | 0 | 2 | 92 | 4 | 0 |
| 2024 | Compliance, inspection and enforcement | 64 | 18 | 0 | 0 | 0 | 0 | 18 | 100 | 0 | 0 |
| 2024 | Communications or public affairs | 81 | 13 | 0 | 6 | 0 | 0 | 0 | 94 | 6 | 0 |
| 2024 | Access to information and privacy | 85 | 8 | 0 | 0 | 8 | 0 | 0 | 92 | 8 | 0 |
| 2024 | Security | 79 | 12 | 3 | 2 | 2 | 0 | 1 | 92 | 4 | 0 |
| 2024 | Science and technology | 70 | 11 | 4 | 3 | 7 | 0 | 6 | 86 | 10 | 0 |
| 2024 | Library services | 92 | 8 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Legal services | 70 | 15 | 0 | 0 | 5 | 0 | 10 | 94 | 6 | 0 |
| 2024 | Administration and operations | 81 | 11 | 4 | 3 | 1 | 0 | 1 | 92 | 4 | 0 |
| 2024 | Human resources | 89 | 8 | 2 | 0 | 2 | 0 | 0 | 96 | 2 | 0 |
| 2024 | Financial management | 85 | 8 | 4 | 0 | 4 | 0 | 0 | 92 | 4 | 0 |
| 2024 | Procurement | 83 | 8 | 0 | 0 | 8 | 0 | 0 | 92 | 8 | 0 |
| 2024 | Real property | 93 | 7 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Information management | 90 | 2 | 2 | 2 | 0 | 0 | 2 | 95 | 3 | 0 |
| 2024 | Information technology | 74 | 11 | 6 | 4 | 4 | 1 | 1 | 86 | 8 | 0 |
| 2024 | Internal audit | 64 | 27 | 9 | 0 | 0 | 0 | 0 | 91 | 0 | 0 |
| 2024 | Data sciences | 75 | 17 | 0 | 8 | 0 | 0 | 0 | 92 | 8 | 0 |
| 2024 | Policy | 76 | 10 | 7 | 2 | 5 | 0 | 0 | 86 | 7 | 0 |
| 2024 | Project management | 90 | 3 | 3 | 3 | 0 | 0 | 0 | 93 | 3 | 0 |
| 2024 | Other services to the public | 81 | 10 | 0 | 0 | 5 | 0 | 5 | 95 | 5 | 0 |
| 2024 | None of the above | 78 | 13 | 4 | 2 | 2 | 0 | 2 | 92 | 4 | 0 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 50 | 14 | 29 | 7 | 0 | 0 | 0 | 64 | 7 | 0 |
| 2024 | Health care practitioners | 71 | 7 | 14 | 0 | 7 | 0 | 0 | 79 | 7 | 0 |
| 2024 | Intelligence analysts | 36 | 30 | 16 | 7 | 3 | 6 | 1 | 72 | 11 | 0 |
| 2024 | Compliance, inspection and enforcement | 9 | 9 | 73 | 0 | 0 | 0 | 9 | 20 | 0 | 0 |
| 2024 | Communications or public affairs | 38 | 44 | 13 | 6 | 0 | 0 | 0 | 81 | 6 | 0 |
| 2024 | Access to information and privacy | 46 | 31 | 8 | 8 | 8 | 0 | 0 | 77 | 15 | 0 |
| 2024 | Security | 32 | 30 | 17 | 11 | 5 | 3 | 2 | 65 | 17 | 0 |
| 2024 | Science and technology | 24 | 33 | 22 | 8 | 9 | 0 | 4 | 60 | 17 | 0 |
| 2024 | Library services | 67 | 17 | 8 | 8 | 0 | 0 | 0 | 83 | 8 | 0 |
| 2024 | Legal services | 50 | 30 | 5 | 10 | 0 | 0 | 5 | 84 | 11 | 0 |
| 2024 | Administration and operations | 41 | 28 | 18 | 6 | 4 | 3 | 1 | 72 | 10 | 0 |
| 2024 | Human resources | 44 | 29 | 15 | 8 | 1 | 2 | 2 | 76 | 9 | 0 |
| 2024 | Financial management | 38 | 33 | 15 | 10 | 4 | 0 | 0 | 71 | 13 | 0 |
| 2024 | Procurement | 25 | 42 | 8 | 8 | 8 | 8 | 0 | 73 | 18 | 0 |
| 2024 | Real property | 36 | 21 | 36 | 7 | 0 | 0 | 0 | 57 | 7 | 0 |
| 2024 | Information management | 44 | 44 | 12 | 0 | 0 | 0 | 0 | 88 | 0 | 0 |
| 2024 | Information technology | 32 | 35 | 18 | 8 | 3 | 3 | 2 | 70 | 11 | 0 |
| 2024 | Internal audit | 18 | 27 | 36 | 9 | 0 | 9 | 0 | 50 | 10 | 0 |
| 2024 | Data sciences | 50 | 25 | 8 | 8 | 8 | 0 | 0 | 75 | 17 | 0 |
| 2024 | Policy | 26 | 26 | 26 | 14 | 5 | 2 | 0 | 54 | 20 | 0 |
| 2024 | Project management | 37 | 33 | 27 | 3 | 0 | 0 | 0 | 70 | 3 | 0 |
| 2024 | Other services to the public | 38 | 19 | 24 | 0 | 10 | 10 | 0 | 63 | 11 | 0 |
| 2024 | None of the above | 39 | 31 | 16 | 4 | 2 | 6 | 1 | 76 | 7 | 0 |
Harassment
Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 20 | 80 | 0 |
| 2024 | Security | 17 | 83 | 0 |
| 2024 | Science and technology | 14 | 86 | 0 |
| 2024 | Library services | 0 | 100 | 0 |
| 2024 | Administration and operations | 20 | 80 | 0 |
| 2024 | Human resources | 11 | 89 | 0 |
| 2024 | Financial management | 13 | 87 | 0 |
| 2024 | Procurement | 42 | 58 | 0 |
| 2024 | Information management | 15 | 85 | 0 |
| 2024 | Information technology | 13 | 87 | 0 |
| 2024 | Data sciences | 0 | 100 | 0 |
| 2024 | Policy | 19 | 81 | 0 |
| 2024 | None of the above | 17 | 83 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 41 | 59 | 0 |
| 2024 | Security | 36 | 64 | 0 |
| 2024 | Science and technology | 71 | 29 | 0 |
| 2024 | Administration and operations | 65 | 35 | 0 |
| 2024 | Human resources | 40 | 60 | 0 |
| 2024 | Information technology | 42 | 58 | 0 |
| 2024 | None of the above | 28 | 72 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 63 | 37 | 0 |
| 2024 | Security | 78 | 22 | 0 |
| 2024 | Science and technology | 71 | 29 | 0 |
| 2024 | Administration and operations | 52 | 48 | 0 |
| 2024 | Human resources | 60 | 40 | 0 |
| 2024 | Information technology | 63 | 37 | 0 |
| 2024 | None of the above | 75 | 25 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 13 | 87 | 0 |
| 2024 | None of the above | 16 | 84 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 0 | 100 | 0 |
| 2024 | Security | 0 | 100 | 0 |
| 2024 | Science and technology | 0 | 100 | 0 |
| 2024 | Administration and operations | 0 | 100 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| 2024 | Information technology | 0 | 100 | 0 |
| 2024 | None of the above | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Science and technology | 0 | 100 | 0 |
| 2024 | Administration and operations | 0 | 100 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| 2024 | Information technology | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Science and technology | 0 | 100 | 0 |
| 2024 | Administration and operations | 0 | 100 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| 2024 | Information technology | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Security | 0 | 100 | 0 |
| 2024 | Information technology | 0 | 100 | 0 |
| 2024 | None of the above | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 33 | 67 | 0 |
| 2024 | Security | 42 | 58 | 0 |
| 2024 | Science and technology | 64 | 36 | 0 |
| 2024 | Administration and operations | 35 | 65 | 0 |
| 2024 | None of the above | 31 | 69 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 42 | 58 | 0 |
| 2024 | Security | 53 | 47 | 0 |
| 2024 | Science and technology | 50 | 50 | 0 |
| 2024 | Administration and operations | 23 | 77 | 0 |
| 2024 | Information technology | 47 | 53 | 0 |
| 2024 | None of the above | 38 | 63 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 50 | 50 | 0 |
| 2024 | Security | 53 | 47 | 0 |
| 2024 | Science and technology | 50 | 50 | 0 |
| 2024 | Administration and operations | 58 | 42 | 0 |
| 2024 | Human resources | 53 | 47 | 0 |
| 2024 | Information technology | 32 | 68 | 0 |
| 2024 | None of the above | 59 | 41 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 34 | 66 | 0 |
| 2024 | Security | 56 | 44 | 0 |
| 2024 | Science and technology | 64 | 36 | 0 |
| 2024 | Administration and operations | 42 | 58 | 0 |
| 2024 | Human resources | 33 | 67 | 0 |
| 2024 | Information technology | 32 | 68 | 0 |
| 2024 | None of the above | 50 | 50 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 39 | 61 | 0 |
| 2024 | Security | 39 | 61 | 0 |
| 2024 | Science and technology | 50 | 50 | 0 |
| 2024 | Administration and operations | 29 | 71 | 0 |
| 2024 | Human resources | 33 | 67 | 0 |
| 2024 | Information technology | 32 | 68 | 0 |
| 2024 | None of the above | 41 | 59 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 45 | 55 | 0 |
| 2024 | Security | 61 | 39 | 0 |
| 2024 | Science and technology | 71 | 29 | 0 |
| 2024 | Administration and operations | 68 | 32 | 0 |
| 2024 | Human resources | 40 | 60 | 0 |
| 2024 | Information technology | 68 | 32 | 0 |
| 2024 | None of the above | 41 | 59 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 30 | 70 | 0 |
| 2024 | Security | 44 | 56 | 0 |
| 2024 | Science and technology | 50 | 50 | 0 |
| 2024 | Administration and operations | 52 | 48 | 0 |
| 2024 | Human resources | 40 | 60 | 0 |
| 2024 | Information technology | 32 | 68 | 0 |
| 2024 | None of the above | 34 | 66 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Security | 0 | 100 | 0 |
| 2024 | Science and technology | 0 | 100 | 0 |
| 2024 | Administration and operations | 0 | 100 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| 2024 | Information technology | 0 | 100 | 0 |
| 2024 | None of the above | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 8 | 92 | 0 |
| 2024 | Security | 17 | 83 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 11 | 89 | 0 |
| 2024 | Security | 17 | 83 | 0 |
| 2024 | Administration and operations | 26 | 74 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 57 | 43 | 0 |
| 2024 | Security | 47 | 53 | 0 |
| 2024 | Science and technology | 50 | 50 | 0 |
| 2024 | Administration and operations | 48 | 52 | 0 |
| 2024 | Human resources | 67 | 33 | 0 |
| 2024 | Information technology | 58 | 42 | 0 |
| 2024 | None of the above | 59 | 41 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 22 | 78 | 0 |
| 2024 | Security | 28 | 72 | 0 |
| 2024 | Science and technology | 50 | 50 | 0 |
| 2024 | Administration and operations | 19 | 81 | 0 |
| 2024 | None of the above | 28 | 72 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 8 | 92 | 0 |
| 2024 | Administration and operations | 19 | 81 | 0 |
| 2024 | None of the above | 25 | 75 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 59 | 41 | 0 |
| 2024 | Security | 53 | 47 | 0 |
| 2024 | Science and technology | 57 | 43 | 0 |
| 2024 | Administration and operations | 58 | 42 | 0 |
| 2024 | Human resources | 73 | 27 | 0 |
| 2024 | Information technology | 68 | 32 | 0 |
| 2024 | None of the above | 66 | 34 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 30 | 70 | 0 |
| 2024 | Security | 33 | 67 | 0 |
| 2024 | Administration and operations | 32 | 68 | 0 |
| 2024 | Human resources | 40 | 60 | 0 |
| 2024 | Information technology | 37 | 63 | 0 |
| 2024 | None of the above | 28 | 72 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 9 | 91 | 0 |
| 2024 | Security | 14 | 86 | 0 |
| 2024 | None of the above | 22 | 78 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 9 | 91 | 0 |
| 2024 | Security | 14 | 86 | 0 |
| 2024 | Administration and operations | 16 | 84 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 14 | 86 | 0 |
| 2024 | Security | 22 | 78 | 0 |
| 2024 | Administration and operations | 16 | 84 | 0 |
| 2024 | Information technology | 32 | 68 | 0 |
| 2024 | None of the above | 25 | 75 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 7 | 93 | 0 |
| 2024 | None of the above | 19 | 81 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 12 | 88 | 0 |
| 2024 | Administration and operations | 16 | 84 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 9 | 91 | 0 |
| 2024 | Science and technology | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 24 | 76 | 0 |
| 2024 | Security | 28 | 72 | 0 |
| 2024 | Administration and operations | 26 | 74 | 0 |
| 2024 | Information technology | 26 | 74 | 0 |
| 2024 | None of the above | 25 | 75 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 10 | 90 | 0 |
| 2024 | Security | 21 | 79 | 0 |
| 2024 | Administration and operations | 20 | 80 | 0 |
| 2024 | None of the above | 27 | 73 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | None of the above | 19 | 81 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 7 | 93 | 0 |
| 2024 | Security | 0 | 100 | 0 |
| 2024 | Administration and operations | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 10 | 90 | 0 |
| 2024 | Administration and operations | 17 | 83 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 10 | 90 | 0 |
| 2024 | Security | 15 | 85 | 0 |
| 2024 | Science and technology | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 10 | 90 | 0 |
| 2024 | Science and technology | 0 | 100 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Administration and operations | 17 | 83 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 13 | 87 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 39 | 61 | 0 |
| 2024 | Security | 59 | 41 | 0 |
| 2024 | Science and technology | 42 | 58 | 0 |
| 2024 | Administration and operations | 37 | 63 | 0 |
| 2024 | Information technology | 44 | 56 | 0 |
| 2024 | None of the above | 54 | 46 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 10 | 90 | 0 |
| 2024 | Security | 21 | 79 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 49 | 51 | 0 |
| 2024 | Security | 79 | 21 | 0 |
| 2024 | Science and technology | 50 | 50 | 0 |
| 2024 | Administration and operations | 53 | 47 | 0 |
| 2024 | Information technology | 50 | 50 | 0 |
| 2024 | None of the above | 58 | 42 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 0 | 100 | 0 |
| 2024 | Administration and operations | 0 | 100 | 0 |
| 2024 | Information technology | 0 | 100 | 0 |
| 2024 | None of the above | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 66 | 34 | 0 |
| 2024 | Security | 68 | 32 | 0 |
| 2024 | Science and technology | 58 | 42 | 0 |
| 2024 | Administration and operations | 63 | 37 | 0 |
| 2024 | Human resources | 50 | 50 | 0 |
| 2024 | Information technology | 61 | 39 | 0 |
| 2024 | None of the above | 65 | 35 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Information technology | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 10 | 90 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Intelligence analysts | 5 | 14 | 14 | 17 | 30 | 17 | 3 | 24 | 59 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 9 | 18 | 9 | 45 | 9 | 9 | 11 | 67 | 0 |
| 2024 | Access to information and privacy | 0 | 31 | 8 | 23 | 8 | 31 | 0 | 44 | 44 | 0 |
| 2024 | Security | 9 | 15 | 14 | 23 | 23 | 13 | 3 | 28 | 55 | 0 |
| 2024 | Library services | 0 | 17 | 17 | 25 | 25 | 17 | 0 | 20 | 60 | 0 |
| 2024 | Legal services | 0 | 10 | 25 | 15 | 20 | 15 | 15 | 14 | 50 | 0 |
| 2024 | Administration and operations | 9 | 17 | 13 | 13 | 21 | 21 | 6 | 35 | 47 | 0 |
| 2024 | Human resources | 8 | 20 | 23 | 12 | 6 | 23 | 8 | 41 | 26 | 0 |
| 2024 | Financial management | 10 | 25 | 15 | 10 | 8 | 25 | 8 | 51 | 26 | 0 |
| 2024 | Procurement | 0 | 33 | 8 | 8 | 25 | 25 | 0 | 44 | 44 | 0 |
| 2024 | Information management | 12 | 12 | 15 | 22 | 12 | 17 | 10 | 33 | 47 | 0 |
| 2024 | Information technology | 15 | 18 | 16 | 12 | 9 | 20 | 11 | 46 | 30 | 0 |
| 2024 | Internal audit | 0 | 18 | 9 | 27 | 9 | 27 | 9 | 29 | 57 | 0 |
| 2024 | Project management | 17 | 20 | 20 | 10 | 7 | 20 | 7 | 50 | 23 | 0 |
| 2024 | None of the above | 8 | 14 | 12 | 21 | 22 | 18 | 5 | 29 | 55 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Intelligence analysts | 13 | 26 | 16 | 20 | 18 | 6 | 1 | 42 | 41 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 18 | 18 | 18 | 27 | 9 | 9 | 22 | 56 | 0 |
| 2024 | Communications or public affairs | 31 | 44 | 13 | 0 | 6 | 6 | 0 | 80 | 7 | 0 |
| 2024 | Security | 21 | 32 | 14 | 14 | 13 | 5 | 2 | 56 | 29 | 0 |
| 2024 | Science and technology | 9 | 29 | 20 | 18 | 17 | 4 | 3 | 41 | 38 | 0 |
| 2024 | Library services | 0 | 42 | 25 | 17 | 8 | 8 | 0 | 45 | 27 | 0 |
| 2024 | Administration and operations | 19 | 31 | 17 | 11 | 13 | 7 | 1 | 55 | 26 | 0 |
| 2024 | Human resources | 18 | 38 | 15 | 10 | 5 | 13 | 1 | 65 | 17 | 0 |
| 2024 | Financial management | 23 | 29 | 27 | 13 | 2 | 4 | 2 | 55 | 16 | 0 |
| 2024 | Information management | 15 | 41 | 15 | 24 | 2 | 2 | 0 | 58 | 28 | 0 |
| 2024 | Information technology | 26 | 33 | 15 | 6 | 7 | 11 | 1 | 68 | 15 | 0 |
| 2024 | Internal audit | 0 | 55 | 9 | 9 | 9 | 18 | 0 | 67 | 22 | 0 |
| 2024 | Policy | 12 | 40 | 17 | 12 | 14 | 5 | 0 | 55 | 28 | 0 |
| 2024 | Project management | 30 | 27 | 17 | 13 | 7 | 3 | 3 | 61 | 21 | 0 |
| 2024 | None of the above | 13 | 26 | 24 | 18 | 13 | 4 | 1 | 42 | 33 | 0 |
Discrimination
Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 11 | 89 | 0 |
| 2024 | Security | 10 | 90 | 0 |
| 2024 | Science and technology | 9 | 91 | 0 |
| 2024 | Administration and operations | 9 | 91 | 0 |
| 2024 | Human resources | 8 | 92 | 0 |
| 2024 | Information technology | 10 | 90 | 0 |
| 2024 | Internal audit | 0 | 100 | 0 |
| 2024 | Data sciences | 0 | 100 | 0 |
| 2024 | None of the above | 12 | 88 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 40 | 60 | 0 |
| 2024 | Security | 52 | 48 | 0 |
| 2024 | Administration and operations | 53 | 47 | 0 |
| 2024 | Information technology | 43 | 57 | 0 |
| 2024 | None of the above | 48 | 52 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 69 | 31 | 0 |
| 2024 | Security | 86 | 14 | 0 |
| 2024 | Administration and operations | 67 | 33 | 0 |
| 2024 | Human resources | 55 | 45 | 0 |
| 2024 | Information technology | 64 | 36 | 0 |
| 2024 | None of the above | 87 | 13 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Security | 0 | 100 | 0 |
| 2024 | Administration and operations | 0 | 100 | 0 |
| 2024 | Information technology | 0 | 100 | 0 |
| 2024 | None of the above | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 0 | 100 | 0 |
| 2024 | Security | 0 | 100 | 0 |
| 2024 | Administration and operations | 0 | 100 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| 2024 | Information technology | 0 | 100 | 0 |
| 2024 | None of the above | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 12 | 88 | 0 |
| 2024 | Security | 24 | 76 | 0 |
| 2024 | Administration and operations | 0 | 100 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Administration and operations | 0 | 100 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 14 | 86 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 21 | 79 | 0 |
| 2024 | Security | 33 | 67 | 0 |
| 2024 | Human resources | 55 | 45 | 0 |
| 2024 | Information technology | 57 | 43 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 33 | 67 | 0 |
| 2024 | Security | 43 | 57 | 0 |
| 2024 | Administration and operations | 33 | 67 | 0 |
| 2024 | None of the above | 22 | 78 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 12 | 88 | 0 |
| 2024 | Security | 33 | 67 | 0 |
| 2024 | Human resources | 45 | 55 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Security | 24 | 76 | 0 |
| 2024 | None of the above | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 17 | 83 | 0 |
| 2024 | Administration and operations | 40 | 60 | 0 |
| 2024 | Information technology | 43 | 57 | 0 |
| 2024 | None of the above | 22 | 78 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 45 | 55 | 0 |
| 2024 | Security | 52 | 48 | 0 |
| 2024 | Human resources | 45 | 55 | 0 |
| 2024 | Information technology | 36 | 64 | 0 |
| 2024 | None of the above | 48 | 52 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Security | 0 | 100 | 0 |
| 2024 | Administration and operations | 0 | 100 | 0 |
| 2024 | Information technology | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Security | 0 | 100 | 0 |
| 2024 | Administration and operations | 0 | 100 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| 2024 | Information technology | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 12 | 88 | 0 |
| 2024 | Administration and operations | 0 | 100 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| 2024 | Information technology | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 29 | 71 | 0 |
| 2024 | Administration and operations | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 0 | 100 | 0 |
| 2024 | Security | 0 | 100 | 0 |
| 2024 | Administration and operations | 0 | 100 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| 2024 | Information technology | 0 | 100 | 0 |
| 2024 | None of the above | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 14 | 86 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 0 | 100 | 0 |
| 2024 | Security | 0 | 100 | 0 |
| 2024 | Administration and operations | 0 | 100 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| 2024 | Information technology | 0 | 100 | 0 |
| 2024 | None of the above | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 33 | 67 | 0 |
| 2024 | Security | 52 | 48 | 0 |
| 2024 | Administration and operations | 53 | 47 | 0 |
| 2024 | Human resources | 55 | 45 | 0 |
| 2024 | None of the above | 26 | 74 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 19 | 81 | 0 |
| 2024 | Security | 24 | 76 | 0 |
| 2024 | Information technology | 36 | 64 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 12 | 88 | 0 |
| 2024 | None of the above | 26 | 74 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Human resources | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Human resources | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Administration and operations | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Security | 0 | 100 | 0 |
| 2024 | Information technology | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 50 | 50 | 0 |
| 2024 | Security | 38 | 62 | 0 |
| 2024 | Information technology | 43 | 57 | 0 |
| 2024 | None of the above | 52 | 48 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Administration and operations | 0 | 100 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| 2024 | None of the above | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 28 | 73 | 0 |
| 2024 | Administration and operations | 33 | 67 | 0 |
| 2024 | None of the above | 26 | 74 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Security | 0 | 100 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| 2024 | None of the above | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Security | 0 | 100 | 0 |
| 2024 | Administration and operations | 0 | 100 | 0 |
| 2024 | None of the above | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Human resources | 0 | 100 | 0 |
| 2024 | Information technology | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Administration and operations | 0 | 100 | 0 |
| 2024 | None of the above | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Security | 0 | 100 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 13 | 88 | 0 |
| 2024 | Security | 0 | 100 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 30 | 70 | 0 |
| 2024 | Security | 56 | 44 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| 2024 | None of the above | 32 | 68 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 18 | 83 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 60 | 40 | 0 |
| 2024 | Security | 44 | 56 | 0 |
| 2024 | Administration and operations | 40 | 60 | 0 |
| 2024 | Human resources | 50 | 50 | 0 |
| 2024 | Information technology | 54 | 46 | 0 |
| 2024 | None of the above | 47 | 53 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 0 | 100 | 0 |
| 2024 | Security | 0 | 100 | 0 |
| 2024 | Administration and operations | 0 | 100 | 0 |
| 2024 | Information technology | 0 | 100 | 0 |
| 2024 | None of the above | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 68 | 33 | 0 |
| 2024 | Security | 72 | 28 | 0 |
| 2024 | Administration and operations | 73 | 27 | 0 |
| 2024 | Human resources | 60 | 40 | 0 |
| 2024 | Information technology | 77 | 23 | 0 |
| 2024 | None of the above | 58 | 42 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Administration and operations | 0 | 100 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| 2024 | Information technology | 0 | 100 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 13 | 88 | 0 |
| 2024 | Human resources | 0 | 100 | 0 |
| 2024 | Information technology | 0 | 100 | 0 |
| 2024 | None of the above | 37 | 63 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Intelligence analysts | 7 | 14 | 23 | 15 | 11 | 24 | 5 | 30 | 37 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 18 | 18 | 27 | 0 | 27 | 9 | 29 | 43 | 0 |
| 2024 | Security | 14 | 20 | 19 | 15 | 12 | 17 | 3 | 42 | 34 | 0 |
| 2024 | Library services | 0 | 25 | 25 | 17 | 8 | 25 | 0 | 33 | 33 | 0 |
| 2024 | Administration and operations | 13 | 15 | 20 | 10 | 10 | 28 | 4 | 41 | 30 | 0 |
| 2024 | Human resources | 9 | 23 | 21 | 5 | 4 | 32 | 6 | 52 | 14 | 0 |
| 2024 | Financial management | 13 | 21 | 21 | 0 | 2 | 40 | 2 | 60 | 3 | 0 |
| 2024 | Information technology | 18 | 22 | 18 | 7 | 6 | 22 | 7 | 55 | 19 | 0 |
| 2024 | Internal audit | 0 | 9 | 27 | 18 | 0 | 27 | 18 | 17 | 33 | 0 |
| 2024 | Project management | 20 | 13 | 20 | 10 | 7 | 20 | 10 | 48 | 24 | 0 |
| 2024 | None of the above | 6 | 20 | 19 | 13 | 11 | 27 | 3 | 38 | 35 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 36 | 36 | 14 | 0 | 7 | 7 | 0 | 77 | 8 | 0 |
| 2024 | Health care practitioners | 36 | 14 | 0 | 14 | 0 | 36 | 0 | 78 | 22 | 0 |
| 2024 | Intelligence analysts | 15 | 28 | 22 | 14 | 10 | 8 | 2 | 48 | 27 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 18 | 27 | 27 | 0 | 18 | 9 | 25 | 38 | 0 |
| 2024 | Communications or public affairs | 31 | 44 | 19 | 0 | 0 | 6 | 0 | 80 | 0 | 0 |
| 2024 | Security | 23 | 29 | 16 | 14 | 9 | 8 | 2 | 57 | 26 | 0 |
| 2024 | Science and technology | 12 | 38 | 21 | 13 | 7 | 8 | 2 | 55 | 22 | 0 |
| 2024 | Library services | 0 | 33 | 33 | 25 | 0 | 8 | 0 | 36 | 27 | 0 |
| 2024 | Administration and operations | 24 | 30 | 19 | 8 | 6 | 13 | 1 | 62 | 17 | 0 |
| 2024 | Human resources | 19 | 38 | 19 | 6 | 4 | 13 | 2 | 66 | 12 | 0 |
| 2024 | Financial management | 21 | 33 | 23 | 6 | 0 | 15 | 2 | 65 | 7 | 0 |
| 2024 | Real property | 36 | 36 | 21 | 7 | 0 | 0 | 0 | 71 | 7 | 0 |
| 2024 | Information management | 15 | 44 | 20 | 12 | 2 | 5 | 2 | 63 | 16 | 0 |
| 2024 | Information technology | 27 | 31 | 21 | 4 | 4 | 10 | 3 | 67 | 9 | 0 |
| 2024 | Policy | 19 | 29 | 12 | 24 | 5 | 12 | 0 | 54 | 32 | 0 |
| 2024 | Project management | 20 | 37 | 20 | 7 | 3 | 7 | 7 | 65 | 12 | 0 |
| 2024 | None of the above | 13 | 33 | 22 | 13 | 9 | 8 | 2 | 51 | 25 | 0 |
Duty to accommodate
The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.
Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Client contact centre | 7 | 93 | 0 |
| 2024 | Health care practitioners | 36 | 64 | 0 |
| 2024 | Intelligence analysts | 15 | 85 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 100 | 0 |
| 2024 | Communications or public affairs | 6 | 94 | 0 |
| 2024 | Access to information and privacy | 8 | 92 | 0 |
| 2024 | Security | 11 | 89 | 0 |
| 2024 | Science and technology | 11 | 89 | 0 |
| 2024 | Library services | 25 | 75 | 0 |
| 2024 | Legal services | 5 | 95 | 0 |
| 2024 | Administration and operations | 14 | 86 | 0 |
| 2024 | Human resources | 10 | 90 | 0 |
| 2024 | Financial management | 10 | 90 | 0 |
| 2024 | Procurement | 42 | 58 | 0 |
| 2024 | Real property | 7 | 93 | 0 |
| 2024 | Information management | 7 | 93 | 0 |
| 2024 | Information technology | 8 | 92 | 0 |
| 2024 | Internal audit | 0 | 100 | 0 |
| 2024 | Data sciences | 8 | 92 | 0 |
| 2024 | Policy | 5 | 95 | 0 |
| 2024 | Project management | 10 | 90 | 0 |
| 2024 | Other services to the public | 19 | 81 | 0 |
| 2024 | None of the above | 9 | 91 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 59 | 41 | 0 |
| 2024 | Security | 38 | 63 | 0 |
| 2024 | Science and technology | 45 | 55 | 0 |
| 2024 | Administration and operations | 70 | 30 | 0 |
| 2024 | Human resources | 54 | 46 | 0 |
| 2024 | Information technology | 36 | 64 | 0 |
| 2024 | None of the above | 76 | 24 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 77 | 23 | 0 |
| 2024 | Security | 63 | 38 | 0 |
| 2024 | Science and technology | 64 | 36 | 0 |
| 2024 | Administration and operations | 87 | 13 | 0 |
| 2024 | Human resources | 92 | 8 | 0 |
| 2024 | Information technology | 91 | 9 | 0 |
| 2024 | None of the above | 71 | 29 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Intelligence analysts | 42 | 30 | 5 | 19 | 5 | 0 | 0 | 72 | 23 | 0 |
| 2024 | Security | 53 | 27 | 20 | 0 | 0 | 0 | 0 | 80 | 0 | 0 |
| 2024 | Administration and operations | 40 | 40 | 0 | 15 | 5 | 0 | 0 | 80 | 20 | 0 |
| 2024 | Human resources | 75 | 8 | 0 | 17 | 0 | 0 | 0 | 83 | 17 | 0 |
| 2024 | Information technology | 60 | 20 | 0 | 10 | 10 | 0 | 0 | 80 | 20 | 0 |
| 2024 | None of the above | 42 | 42 | 0 | 8 | 8 | 0 | 0 | 83 | 17 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 57 | 36 | 0 | 7 | 0 | 0 | 0 | 93 | 7 | 0 |
| 2024 | Health care practitioners | 57 | 29 | 7 | 7 | 0 | 0 | 0 | 86 | 7 | 0 |
| 2024 | Intelligence analysts | 45 | 34 | 8 | 5 | 2 | 3 | 2 | 84 | 7 | 0 |
| 2024 | Compliance, inspection and enforcement | 73 | 9 | 0 | 9 | 0 | 9 | 0 | 90 | 10 | 0 |
| 2024 | Communications or public affairs | 56 | 25 | 6 | 6 | 0 | 6 | 0 | 87 | 7 | 0 |
| 2024 | Access to information and privacy | 69 | 15 | 0 | 0 | 8 | 8 | 0 | 92 | 8 | 0 |
| 2024 | Security | 42 | 30 | 11 | 7 | 2 | 3 | 4 | 78 | 10 | 0 |
| 2024 | Science and technology | 43 | 29 | 11 | 9 | 3 | 3 | 3 | 76 | 12 | 0 |
| 2024 | Library services | 67 | 17 | 8 | 0 | 0 | 0 | 8 | 91 | 0 | 0 |
| 2024 | Legal services | 40 | 20 | 30 | 5 | 0 | 0 | 5 | 63 | 5 | 0 |
| 2024 | Administration and operations | 57 | 28 | 4 | 6 | 1 | 2 | 3 | 88 | 7 | 0 |
| 2024 | Human resources | 59 | 30 | 4 | 3 | 2 | 0 | 3 | 91 | 5 | 0 |
| 2024 | Financial management | 60 | 33 | 2 | 2 | 0 | 2 | 2 | 96 | 2 | 0 |
| 2024 | Procurement | 42 | 50 | 0 | 0 | 8 | 0 | 0 | 92 | 8 | 0 |
| 2024 | Real property | 64 | 14 | 7 | 7 | 0 | 7 | 0 | 85 | 8 | 0 |
| 2024 | Information management | 46 | 44 | 5 | 2 | 0 | 0 | 2 | 93 | 3 | 0 |
| 2024 | Information technology | 49 | 35 | 4 | 4 | 3 | 4 | 2 | 90 | 7 | 0 |
| 2024 | Internal audit | 18 | 64 | 9 | 0 | 0 | 9 | 0 | 90 | 0 | 0 |
| 2024 | Data sciences | 42 | 42 | 0 | 0 | 0 | 17 | 0 | 100 | 0 | 0 |
| 2024 | Policy | 55 | 33 | 2 | 5 | 0 | 2 | 2 | 93 | 5 | 0 |
| 2024 | Project management | 70 | 17 | 3 | 3 | 0 | 3 | 3 | 93 | 4 | 0 |
| 2024 | Other services to the public | 29 | 33 | 19 | 10 | 5 | 5 | 0 | 65 | 15 | 0 |
| 2024 | None of the above | 42 | 33 | 10 | 4 | 2 | 4 | 5 | 82 | 7 | 0 |
Workplace well-being
A safe and healthy workplace
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 50 | 29 | 14 | 7 | 0 | 0 | 0 | 79 | 7 | 0 |
| 2024 | Health care practitioners | 57 | 36 | 0 | 0 | 7 | 0 | 0 | 93 | 7 | 0 |
| 2024 | Intelligence analysts | 51 | 31 | 7 | 5 | 5 | 1 | 0 | 83 | 10 | 0 |
| 2024 | Compliance, inspection and enforcement | 45 | 36 | 9 | 0 | 0 | 0 | 9 | 90 | 0 | 0 |
| 2024 | Communications or public affairs | 69 | 31 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Access to information and privacy | 62 | 31 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 0 |
| 2024 | Security | 52 | 29 | 7 | 5 | 7 | 0 | 0 | 81 | 13 | 0 |
| 2024 | Science and technology | 46 | 31 | 8 | 6 | 8 | 1 | 1 | 78 | 14 | 0 |
| 2024 | Library services | 92 | 8 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Legal services | 45 | 35 | 10 | 0 | 0 | 5 | 5 | 89 | 0 | 0 |
| 2024 | Administration and operations | 62 | 28 | 4 | 2 | 4 | 0 | 0 | 89 | 6 | 0 |
| 2024 | Human resources | 62 | 26 | 2 | 6 | 5 | 0 | 0 | 88 | 11 | 0 |
| 2024 | Financial management | 60 | 25 | 10 | 2 | 0 | 4 | 0 | 88 | 2 | 0 |
| 2024 | Procurement | 58 | 25 | 0 | 8 | 8 | 0 | 0 | 83 | 17 | 0 |
| 2024 | Real property | 71 | 14 | 14 | 0 | 0 | 0 | 0 | 86 | 0 | 0 |
| 2024 | Information management | 66 | 20 | 0 | 7 | 7 | 0 | 0 | 85 | 15 | 0 |
| 2024 | Information technology | 61 | 22 | 6 | 6 | 5 | 1 | 1 | 84 | 11 | 0 |
| 2024 | Internal audit | 50 | 10 | 0 | 10 | 20 | 10 | 0 | 67 | 33 | 0 |
| 2024 | Data sciences | 50 | 42 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 0 |
| 2024 | Policy | 60 | 21 | 10 | 5 | 5 | 0 | 0 | 81 | 10 | 0 |
| 2024 | Project management | 63 | 33 | 0 | 3 | 0 | 0 | 0 | 97 | 3 | 0 |
| 2024 | Other services to the public | 52 | 24 | 10 | 5 | 10 | 0 | 0 | 76 | 14 | 0 |
| 2024 | None of the above | 55 | 28 | 5 | 8 | 4 | 0 | 0 | 83 | 12 | 0 |
A psychologically healthy workplace
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 0 | 14 | 7 | 7 | 21 | 0 | 50 | 57 | 29 | 0 |
| 2024 | Health care practitioners | 0 | 0 | 29 | 0 | 43 | 0 | 29 | 60 | 0 | 0 |
| 2024 | Intelligence analysts | 2 | 8 | 16 | 8 | 39 | 5 | 21 | 64 | 14 | 0 |
| 2024 | Compliance, inspection and enforcement | 9 | 0 | 18 | 9 | 36 | 0 | 27 | 63 | 13 | 0 |
| 2024 | Communications or public affairs | 6 | 0 | 6 | 6 | 50 | 0 | 31 | 82 | 9 | 0 |
| 2024 | Access to information and privacy | 0 | 15 | 15 | 0 | 23 | 0 | 46 | 43 | 29 | 0 |
| 2024 | Security | 5 | 5 | 13 | 11 | 40 | 3 | 23 | 68 | 14 | 0 |
| 2024 | Science and technology | 2 | 6 | 17 | 17 | 35 | 5 | 18 | 68 | 10 | 0 |
| 2024 | Library services | 0 | 8 | 8 | 0 | 25 | 8 | 50 | 60 | 20 | 0 |
| 2024 | Legal services | 5 | 10 | 10 | 5 | 10 | 15 | 45 | 38 | 38 | 0 |
| 2024 | Administration and operations | 4 | 3 | 13 | 5 | 43 | 6 | 27 | 71 | 9 | 0 |
| 2024 | Human resources | 2 | 4 | 8 | 10 | 33 | 5 | 38 | 75 | 11 | 0 |
| 2024 | Financial management | 0 | 6 | 13 | 4 | 48 | 2 | 27 | 73 | 8 | 0 |
| 2024 | Procurement | 8 | 8 | 25 | 0 | 50 | 0 | 8 | 55 | 18 | 0 |
| 2024 | Real property | 0 | 14 | 14 | 14 | 36 | 7 | 14 | 64 | 18 | 0 |
| 2024 | Information management | 0 | 7 | 12 | 12 | 37 | 10 | 22 | 71 | 11 | 0 |
| 2024 | Information technology | 5 | 4 | 16 | 7 | 40 | 6 | 23 | 66 | 12 | 0 |
| 2024 | Internal audit | 0 | 18 | 9 | 9 | 36 | 0 | 27 | 63 | 25 | 0 |
| 2024 | Data sciences | 0 | 0 | 0 | 33 | 25 | 8 | 33 | 100 | 0 | 0 |
| 2024 | Policy | 2 | 7 | 10 | 14 | 36 | 5 | 26 | 72 | 14 | 0 |
| 2024 | Project management | 0 | 3 | 17 | 7 | 50 | 10 | 13 | 74 | 4 | 0 |
| 2024 | Other services to the public | 10 | 5 | 10 | 5 | 52 | 5 | 14 | 71 | 18 | 0 |
| 2024 | None of the above | 1 | 9 | 15 | 9 | 37 | 4 | 26 | 65 | 15 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 50 | 0 | 21 | 0 | 0 | 0 | 79 | 21 | 0 |
| 2024 | Health care practitioners | 50 | 14 | 29 | 7 | 0 | 0 | 0 | 64 | 7 | 0 |
| 2024 | Intelligence analysts | 18 | 41 | 19 | 13 | 8 | 2 | 0 | 60 | 21 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 55 | 18 | 9 | 9 | 0 | 9 | 60 | 20 | 0 |
| 2024 | Communications or public affairs | 38 | 44 | 0 | 13 | 0 | 6 | 0 | 87 | 13 | 0 |
| 2024 | Access to information and privacy | 31 | 23 | 31 | 8 | 8 | 0 | 0 | 54 | 15 | 0 |
| 2024 | Security | 22 | 41 | 17 | 12 | 7 | 1 | 0 | 64 | 19 | 0 |
| 2024 | Science and technology | 15 | 46 | 17 | 12 | 9 | 2 | 0 | 61 | 21 | 0 |
| 2024 | Library services | 25 | 58 | 8 | 8 | 0 | 0 | 0 | 83 | 8 | 0 |
| 2024 | Legal services | 15 | 40 | 20 | 10 | 5 | 5 | 5 | 61 | 17 | 0 |
| 2024 | Administration and operations | 26 | 40 | 16 | 7 | 9 | 1 | 0 | 67 | 17 | 0 |
| 2024 | Human resources | 23 | 44 | 14 | 11 | 5 | 3 | 0 | 69 | 16 | 0 |
| 2024 | Financial management | 23 | 48 | 19 | 4 | 0 | 6 | 0 | 76 | 4 | 0 |
| 2024 | Procurement | 25 | 50 | 17 | 0 | 8 | 0 | 0 | 75 | 8 | 0 |
| 2024 | Real property | 36 | 36 | 29 | 0 | 0 | 0 | 0 | 71 | 0 | 0 |
| 2024 | Information management | 24 | 49 | 15 | 7 | 5 | 0 | 0 | 73 | 12 | 0 |
| 2024 | Information technology | 25 | 44 | 15 | 6 | 4 | 5 | 0 | 73 | 11 | 0 |
| 2024 | Internal audit | 18 | 45 | 18 | 9 | 9 | 0 | 0 | 64 | 18 | 0 |
| 2024 | Data sciences | 33 | 33 | 8 | 25 | 0 | 0 | 0 | 67 | 25 | 0 |
| 2024 | Policy | 14 | 48 | 17 | 14 | 7 | 0 | 0 | 62 | 21 | 0 |
| 2024 | Project management | 27 | 40 | 27 | 3 | 0 | 3 | 0 | 69 | 3 | 0 |
| 2024 | Other services to the public | 19 | 38 | 14 | 24 | 5 | 0 | 0 | 57 | 29 | 0 |
| 2024 | None of the above | 17 | 47 | 16 | 13 | 5 | 3 | 0 | 65 | 19 | 0 |
| Survey year | Demographic | Excellent (%) |
Very good (%) |
Good (%) |
Fair (%) |
Poor (%) |
Total responses |
|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 29 | 21 | 21 | 0 | 0 |
| 2024 | Health care practitioners | 0 | 64 | 36 | 0 | 0 | 0 |
| 2024 | Intelligence analysts | 11 | 22 | 41 | 19 | 6 | 0 |
| 2024 | Compliance, inspection and enforcement | 9 | 36 | 45 | 9 | 0 | 0 |
| 2024 | Communications or public affairs | 13 | 31 | 44 | 13 | 0 | 0 |
| 2024 | Access to information and privacy | 8 | 15 | 69 | 8 | 0 | 0 |
| 2024 | Security | 11 | 29 | 41 | 16 | 4 | 0 |
| 2024 | Science and technology | 13 | 25 | 34 | 19 | 9 | 0 |
| 2024 | Library services | 0 | 50 | 33 | 17 | 0 | 0 |
| 2024 | Legal services | 10 | 15 | 60 | 15 | 0 | 0 |
| 2024 | Administration and operations | 8 | 33 | 39 | 13 | 6 | 0 |
| 2024 | Human resources | 14 | 31 | 39 | 14 | 2 | 0 |
| 2024 | Financial management | 13 | 40 | 29 | 15 | 2 | 0 |
| 2024 | Procurement | 17 | 17 | 50 | 8 | 8 | 0 |
| 2024 | Real property | 7 | 21 | 50 | 21 | 0 | 0 |
| 2024 | Information management | 12 | 24 | 44 | 15 | 5 | 0 |
| 2024 | Information technology | 17 | 25 | 38 | 13 | 6 | 0 |
| 2024 | Internal audit | 18 | 18 | 55 | 9 | 0 | 0 |
| 2024 | Data sciences | 8 | 25 | 33 | 33 | 0 | 0 |
| 2024 | Policy | 14 | 24 | 45 | 17 | 0 | 0 |
| 2024 | Project management | 10 | 43 | 37 | 10 | 0 | 0 |
| 2024 | Other services to the public | 14 | 33 | 19 | 33 | 0 | 0 |
| 2024 | None of the above | 11 | 35 | 32 | 15 | 6 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 50 | 29 | 14 | 0 | 0 | 0 | 7 | 85 | 0 | 0 |
| 2024 | Health care practitioners | 79 | 14 | 0 | 7 | 0 | 0 | 0 | 93 | 7 | 0 |
| 2024 | Intelligence analysts | 51 | 28 | 9 | 5 | 3 | 3 | 0 | 82 | 9 | 0 |
| 2024 | Compliance, inspection and enforcement | 55 | 18 | 9 | 9 | 0 | 0 | 9 | 80 | 10 | 0 |
| 2024 | Communications or public affairs | 75 | 13 | 6 | 6 | 0 | 0 | 0 | 88 | 6 | 0 |
| 2024 | Access to information and privacy | 62 | 23 | 8 | 0 | 0 | 8 | 0 | 92 | 0 | 0 |
| 2024 | Security | 49 | 30 | 11 | 4 | 3 | 2 | 0 | 81 | 7 | 0 |
| 2024 | Science and technology | 42 | 37 | 12 | 6 | 3 | 0 | 0 | 79 | 9 | 0 |
| 2024 | Library services | 83 | 8 | 0 | 0 | 0 | 8 | 0 | 100 | 0 | 0 |
| 2024 | Legal services | 50 | 30 | 10 | 0 | 0 | 5 | 5 | 89 | 0 | 0 |
| 2024 | Administration and operations | 60 | 22 | 8 | 4 | 4 | 0 | 2 | 84 | 8 | 0 |
| 2024 | Human resources | 59 | 30 | 3 | 4 | 2 | 2 | 0 | 91 | 6 | 0 |
| 2024 | Financial management | 60 | 31 | 4 | 0 | 0 | 6 | 0 | 96 | 0 | 0 |
| 2024 | Procurement | 50 | 33 | 8 | 0 | 8 | 0 | 0 | 83 | 8 | 0 |
| 2024 | Real property | 71 | 29 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Information management | 66 | 15 | 10 | 2 | 5 | 2 | 0 | 83 | 8 | 0 |
| 2024 | Information technology | 55 | 26 | 8 | 5 | 1 | 3 | 2 | 85 | 7 | 0 |
| 2024 | Internal audit | 27 | 18 | 27 | 0 | 18 | 9 | 0 | 50 | 20 | 0 |
| 2024 | Data sciences | 58 | 42 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Policy | 43 | 31 | 12 | 7 | 7 | 0 | 0 | 74 | 14 | 0 |
| 2024 | Project management | 60 | 23 | 3 | 3 | 3 | 3 | 3 | 89 | 7 | 0 |
| 2024 | Other services to the public | 57 | 19 | 10 | 14 | 0 | 0 | 0 | 76 | 14 | 0 |
| 2024 | None of the above | 55 | 23 | 10 | 6 | 2 | 3 | 1 | 81 | 8 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 29 | 21 | 0 | 14 | 7 | 0 | 62 | 15 | 0 |
| 2024 | Health care practitioners | 50 | 21 | 0 | 14 | 14 | 0 | 0 | 71 | 29 | 0 |
| 2024 | Intelligence analysts | 43 | 28 | 7 | 10 | 11 | 1 | 0 | 72 | 22 | 0 |
| 2024 | Compliance, inspection and enforcement | 45 | 27 | 9 | 9 | 0 | 0 | 9 | 80 | 10 | 0 |
| 2024 | Communications or public affairs | 63 | 19 | 6 | 13 | 0 | 0 | 0 | 81 | 13 | 0 |
| 2024 | Access to information and privacy | 54 | 46 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Security | 43 | 24 | 8 | 15 | 10 | 0 | 0 | 67 | 25 | 0 |
| 2024 | Science and technology | 33 | 27 | 12 | 14 | 14 | 1 | 0 | 61 | 27 | 0 |
| 2024 | Library services | 83 | 0 | 8 | 8 | 0 | 0 | 0 | 83 | 8 | 0 |
| 2024 | Legal services | 40 | 35 | 5 | 5 | 10 | 0 | 5 | 79 | 16 | 0 |
| 2024 | Administration and operations | 53 | 26 | 6 | 8 | 7 | 1 | 0 | 79 | 15 | 0 |
| 2024 | Human resources | 53 | 23 | 6 | 12 | 7 | 0 | 0 | 75 | 19 | 0 |
| 2024 | Financial management | 56 | 25 | 12 | 6 | 0 | 2 | 0 | 82 | 6 | 0 |
| 2024 | Procurement | 50 | 25 | 17 | 0 | 8 | 0 | 0 | 75 | 8 | 0 |
| 2024 | Real property | 71 | 14 | 14 | 0 | 0 | 0 | 0 | 86 | 0 | 0 |
| 2024 | Information management | 51 | 24 | 5 | 5 | 15 | 0 | 0 | 76 | 20 | 0 |
| 2024 | Information technology | 49 | 27 | 7 | 6 | 8 | 1 | 1 | 78 | 15 | 0 |
| 2024 | Internal audit | 27 | 18 | 0 | 18 | 27 | 9 | 0 | 50 | 50 | 0 |
| 2024 | Data sciences | 33 | 58 | 0 | 8 | 0 | 0 | 0 | 92 | 8 | 0 |
| 2024 | Policy | 45 | 29 | 5 | 10 | 12 | 0 | 0 | 74 | 21 | 0 |
| 2024 | Project management | 50 | 37 | 3 | 3 | 3 | 3 | 0 | 90 | 7 | 0 |
| 2024 | Other services to the public | 48 | 19 | 5 | 19 | 10 | 0 | 0 | 67 | 29 | 0 |
| 2024 | None of the above | 45 | 27 | 5 | 11 | 11 | 1 | 0 | 72 | 22 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 21 | 36 | 7 | 29 | 7 | 0 | 0 | 57 | 36 | 0 |
| 2024 | Health care practitioners | 29 | 21 | 21 | 14 | 14 | 0 | 0 | 50 | 29 | 0 |
| 2024 | Intelligence analysts | 10 | 29 | 14 | 27 | 19 | 1 | 0 | 40 | 46 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 55 | 18 | 9 | 18 | 0 | 0 | 55 | 27 | 0 |
| 2024 | Communications or public affairs | 38 | 25 | 13 | 19 | 6 | 0 | 0 | 63 | 25 | 0 |
| 2024 | Access to information and privacy | 8 | 46 | 0 | 23 | 15 | 8 | 0 | 58 | 42 | 0 |
| 2024 | Security | 17 | 29 | 17 | 17 | 19 | 1 | 0 | 47 | 36 | 0 |
| 2024 | Science and technology | 10 | 37 | 16 | 17 | 19 | 1 | 0 | 47 | 37 | 0 |
| 2024 | Library services | 8 | 58 | 33 | 0 | 0 | 0 | 0 | 67 | 0 | 0 |
| 2024 | Legal services | 15 | 35 | 30 | 10 | 5 | 0 | 5 | 53 | 16 | 0 |
| 2024 | Administration and operations | 19 | 34 | 11 | 18 | 15 | 4 | 0 | 55 | 34 | 0 |
| 2024 | Human resources | 18 | 42 | 16 | 16 | 7 | 2 | 0 | 61 | 23 | 0 |
| 2024 | Financial management | 23 | 37 | 23 | 13 | 4 | 0 | 0 | 60 | 17 | 0 |
| 2024 | Procurement | 17 | 50 | 0 | 17 | 17 | 0 | 0 | 67 | 33 | 0 |
| 2024 | Real property | 21 | 50 | 7 | 14 | 7 | 0 | 0 | 71 | 21 | 0 |
| 2024 | Information management | 22 | 34 | 15 | 12 | 12 | 5 | 0 | 59 | 26 | 0 |
| 2024 | Information technology | 24 | 39 | 10 | 17 | 8 | 2 | 0 | 65 | 25 | 0 |
| 2024 | Internal audit | 9 | 55 | 0 | 27 | 9 | 0 | 0 | 64 | 36 | 0 |
| 2024 | Data sciences | 17 | 50 | 8 | 8 | 17 | 0 | 0 | 67 | 25 | 0 |
| 2024 | Policy | 7 | 29 | 14 | 29 | 21 | 0 | 0 | 36 | 50 | 0 |
| 2024 | Project management | 10 | 67 | 3 | 17 | 3 | 0 | 0 | 77 | 20 | 0 |
| 2024 | Other services to the public | 19 | 33 | 10 | 19 | 19 | 0 | 0 | 52 | 38 | 0 |
| 2024 | None of the above | 12 | 34 | 16 | 18 | 18 | 1 | 1 | 47 | 36 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Intelligence analysts | 21 | 51 | 15 | 9 | 3 | 0 | 0 | 72 | 13 | 0 |
| 2024 | Security | 17 | 56 | 4 | 19 | 4 | 0 | 0 | 73 | 23 | 0 |
| 2024 | Science and technology | 10 | 52 | 10 | 21 | 7 | 0 | 0 | 62 | 28 | 0 |
| 2024 | Administration and operations | 17 | 58 | 4 | 15 | 6 | 0 | 0 | 75 | 21 | 0 |
| 2024 | Human resources | 48 | 42 | 0 | 9 | 0 | 0 | 0 | 91 | 9 | 0 |
| 2024 | Financial management | 18 | 55 | 14 | 9 | 0 | 5 | 0 | 76 | 10 | 0 |
| 2024 | Information management | 18 | 45 | 0 | 27 | 9 | 0 | 0 | 64 | 36 | 0 |
| 2024 | Information technology | 22 | 56 | 6 | 8 | 6 | 3 | 0 | 80 | 14 | 0 |
| 2024 | Policy | 13 | 53 | 13 | 13 | 7 | 0 | 0 | 67 | 20 | 0 |
| 2024 | None of the above | 17 | 56 | 13 | 6 | 6 | 2 | 0 | 75 | 13 | 0 |
Work-related stress
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 57 | 29 | 0 | 7 | 7 | 0 | 0 | 57 | 43 | 0 |
| 2024 | Health care practitioners | 71 | 21 | 7 | 0 | 0 | 0 | 0 | 71 | 29 | 0 |
| 2024 | Intelligence analysts | 34 | 28 | 22 | 7 | 8 | 0 | 0 | 34 | 66 | 0 |
| 2024 | Compliance, inspection and enforcement | 36 | 36 | 18 | 9 | 0 | 0 | 0 | 36 | 64 | 0 |
| 2024 | Communications or public affairs | 69 | 19 | 6 | 6 | 0 | 0 | 0 | 69 | 31 | 0 |
| 2024 | Access to information and privacy | 62 | 8 | 8 | 0 | 15 | 0 | 8 | 67 | 33 | 0 |
| 2024 | Security | 33 | 27 | 15 | 10 | 13 | 0 | 2 | 34 | 66 | 0 |
| 2024 | Science and technology | 32 | 29 | 19 | 8 | 12 | 0 | 0 | 32 | 68 | 0 |
| 2024 | Library services | 33 | 25 | 8 | 17 | 17 | 0 | 0 | 33 | 67 | 0 |
| 2024 | Legal services | 60 | 10 | 20 | 0 | 5 | 0 | 5 | 63 | 37 | 0 |
| 2024 | Administration and operations | 49 | 26 | 10 | 6 | 7 | 0 | 3 | 50 | 50 | 0 |
| 2024 | Human resources | 56 | 23 | 10 | 5 | 6 | 0 | 0 | 56 | 44 | 0 |
| 2024 | Financial management | 56 | 19 | 10 | 10 | 6 | 0 | 0 | 56 | 44 | 0 |
| 2024 | Procurement | 33 | 33 | 25 | 0 | 8 | 0 | 0 | 33 | 67 | 0 |
| 2024 | Real property | 36 | 14 | 7 | 14 | 29 | 0 | 0 | 36 | 64 | 0 |
| 2024 | Information management | 44 | 27 | 15 | 0 | 12 | 0 | 2 | 45 | 55 | 0 |
| 2024 | Information technology | 44 | 24 | 15 | 8 | 7 | 1 | 1 | 45 | 55 | 0 |
| 2024 | Internal audit | 9 | 36 | 9 | 36 | 9 | 0 | 0 | 9 | 91 | 0 |
| 2024 | Data sciences | 17 | 33 | 33 | 8 | 8 | 0 | 0 | 17 | 83 | 0 |
| 2024 | Policy | 43 | 31 | 12 | 10 | 5 | 0 | 0 | 43 | 57 | 0 |
| 2024 | Project management | 50 | 33 | 3 | 7 | 3 | 0 | 3 | 52 | 48 | 0 |
| 2024 | Other services to the public | 43 | 24 | 14 | 0 | 19 | 0 | 0 | 43 | 57 | 0 |
| 2024 | None of the above | 28 | 27 | 19 | 12 | 12 | 1 | 1 | 28 | 72 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 29 | 21 | 7 | 14 | 0 | 0 | 29 | 71 | 0 |
| 2024 | Health care practitioners | 0 | 29 | 21 | 43 | 7 | 0 | 0 | 0 | 100 | 0 |
| 2024 | Intelligence analysts | 14 | 25 | 29 | 15 | 16 | 0 | 0 | 14 | 86 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 36 | 36 | 18 | 9 | 0 | 0 | 0 | 100 | 0 |
| 2024 | Communications or public affairs | 0 | 38 | 38 | 13 | 13 | 0 | 0 | 0 | 100 | 0 |
| 2024 | Access to information and privacy | 0 | 23 | 38 | 23 | 15 | 0 | 0 | 0 | 100 | 0 |
| 2024 | Security | 16 | 26 | 18 | 22 | 17 | 0 | 0 | 16 | 84 | 0 |
| 2024 | Science and technology | 17 | 24 | 31 | 14 | 13 | 0 | 1 | 18 | 82 | 0 |
| 2024 | Library services | 0 | 33 | 0 | 50 | 17 | 0 | 0 | 0 | 100 | 0 |
| 2024 | Legal services | 10 | 25 | 20 | 20 | 20 | 0 | 5 | 11 | 89 | 0 |
| 2024 | Administration and operations | 32 | 28 | 14 | 11 | 14 | 0 | 0 | 32 | 68 | 0 |
| 2024 | Human resources | 19 | 30 | 20 | 17 | 14 | 0 | 0 | 19 | 81 | 0 |
| 2024 | Financial management | 29 | 31 | 23 | 10 | 8 | 0 | 0 | 29 | 71 | 0 |
| 2024 | Procurement | 25 | 25 | 8 | 8 | 33 | 0 | 0 | 25 | 75 | 0 |
| 2024 | Real property | 7 | 43 | 14 | 21 | 14 | 0 | 0 | 7 | 93 | 0 |
| 2024 | Information management | 17 | 39 | 17 | 15 | 10 | 0 | 2 | 18 | 83 | 0 |
| 2024 | Information technology | 21 | 25 | 28 | 14 | 11 | 1 | 1 | 22 | 78 | 0 |
| 2024 | Internal audit | 9 | 27 | 27 | 36 | 0 | 0 | 0 | 9 | 91 | 0 |
| 2024 | Data sciences | 25 | 17 | 25 | 25 | 8 | 0 | 0 | 25 | 75 | 0 |
| 2024 | Policy | 17 | 12 | 31 | 21 | 19 | 0 | 0 | 17 | 83 | 0 |
| 2024 | Project management | 23 | 37 | 40 | 0 | 0 | 0 | 0 | 23 | 77 | 0 |
| 2024 | Other services to the public | 14 | 38 | 19 | 5 | 24 | 0 | 0 | 14 | 86 | 0 |
| 2024 | None of the above | 13 | 22 | 28 | 13 | 23 | 0 | 1 | 13 | 87 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 36 | 21 | 29 | 0 | 7 | 0 | 7 | 38 | 62 | 0 |
| 2024 | Health care practitioners | 14 | 29 | 36 | 7 | 7 | 0 | 7 | 15 | 85 | 0 |
| 2024 | Intelligence analysts | 27 | 31 | 23 | 9 | 9 | 0 | 1 | 27 | 73 | 0 |
| 2024 | Compliance, inspection and enforcement | 18 | 36 | 27 | 9 | 9 | 0 | 0 | 18 | 82 | 0 |
| 2024 | Communications or public affairs | 13 | 25 | 44 | 19 | 0 | 0 | 0 | 13 | 88 | 0 |
| 2024 | Access to information and privacy | 15 | 23 | 23 | 8 | 31 | 0 | 0 | 15 | 85 | 0 |
| 2024 | Security | 26 | 27 | 21 | 15 | 8 | 0 | 2 | 27 | 73 | 0 |
| 2024 | Science and technology | 26 | 27 | 26 | 13 | 6 | 0 | 2 | 27 | 73 | 0 |
| 2024 | Library services | 17 | 33 | 33 | 8 | 0 | 0 | 8 | 18 | 82 | 0 |
| 2024 | Legal services | 15 | 20 | 25 | 20 | 15 | 0 | 5 | 16 | 84 | 0 |
| 2024 | Administration and operations | 40 | 28 | 16 | 8 | 7 | 0 | 1 | 41 | 59 | 0 |
| 2024 | Human resources | 30 | 27 | 23 | 12 | 6 | 1 | 1 | 31 | 69 | 0 |
| 2024 | Financial management | 42 | 35 | 12 | 8 | 4 | 0 | 0 | 42 | 58 | 0 |
| 2024 | Procurement | 25 | 33 | 25 | 8 | 8 | 0 | 0 | 25 | 75 | 0 |
| 2024 | Real property | 7 | 50 | 21 | 14 | 7 | 0 | 0 | 7 | 93 | 0 |
| 2024 | Information management | 37 | 44 | 7 | 5 | 5 | 0 | 2 | 38 | 63 | 0 |
| 2024 | Information technology | 22 | 35 | 21 | 11 | 8 | 1 | 2 | 23 | 77 | 0 |
| 2024 | Internal audit | 27 | 27 | 27 | 18 | 0 | 0 | 0 | 27 | 73 | 0 |
| 2024 | Data sciences | 42 | 25 | 25 | 8 | 0 | 0 | 0 | 42 | 58 | 0 |
| 2024 | Policy | 10 | 31 | 21 | 17 | 21 | 0 | 0 | 10 | 90 | 0 |
| 2024 | Project management | 33 | 43 | 10 | 10 | 0 | 0 | 3 | 34 | 66 | 0 |
| 2024 | Other services to the public | 38 | 33 | 10 | 10 | 10 | 0 | 0 | 38 | 62 | 0 |
| 2024 | None of the above | 25 | 35 | 19 | 9 | 8 | 1 | 4 | 26 | 74 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 43 | 29 | 14 | 0 | 14 | 0 | 0 | 43 | 57 | 0 |
| 2024 | Health care practitioners | 7 | 7 | 21 | 43 | 21 | 0 | 0 | 7 | 93 | 0 |
| 2024 | Intelligence analysts | 7 | 14 | 22 | 23 | 33 | 0 | 0 | 7 | 93 | 0 |
| 2024 | Compliance, inspection and enforcement | 9 | 0 | 36 | 9 | 45 | 0 | 0 | 9 | 91 | 0 |
| 2024 | Communications or public affairs | 20 | 7 | 33 | 27 | 13 | 0 | 0 | 20 | 80 | 0 |
| 2024 | Access to information and privacy | 0 | 8 | 23 | 31 | 38 | 0 | 0 | 0 | 100 | 0 |
| 2024 | Security | 7 | 12 | 19 | 21 | 40 | 0 | 1 | 7 | 93 | 0 |
| 2024 | Science and technology | 11 | 11 | 24 | 27 | 26 | 0 | 1 | 11 | 89 | 0 |
| 2024 | Library services | 0 | 0 | 17 | 25 | 58 | 0 | 0 | 0 | 100 | 0 |
| 2024 | Legal services | 15 | 10 | 30 | 5 | 40 | 0 | 0 | 15 | 85 | 0 |
| 2024 | Administration and operations | 25 | 19 | 18 | 14 | 23 | 0 | 1 | 25 | 75 | 0 |
| 2024 | Human resources | 18 | 20 | 19 | 25 | 18 | 0 | 1 | 18 | 82 | 0 |
| 2024 | Financial management | 29 | 17 | 29 | 17 | 8 | 0 | 0 | 29 | 71 | 0 |
| 2024 | Procurement | 0 | 33 | 17 | 25 | 25 | 0 | 0 | 0 | 100 | 0 |
| 2024 | Real property | 0 | 36 | 14 | 7 | 43 | 0 | 0 | 0 | 100 | 0 |
| 2024 | Information management | 15 | 20 | 10 | 24 | 29 | 0 | 2 | 15 | 85 | 0 |
| 2024 | Information technology | 8 | 13 | 25 | 23 | 30 | 1 | 0 | 9 | 91 | 0 |
| 2024 | Internal audit | 18 | 36 | 27 | 9 | 9 | 0 | 0 | 18 | 82 | 0 |
| 2024 | Data sciences | 17 | 25 | 17 | 17 | 25 | 0 | 0 | 17 | 83 | 0 |
| 2024 | Policy | 10 | 12 | 24 | 17 | 38 | 0 | 0 | 10 | 90 | 0 |
| 2024 | Project management | 10 | 23 | 30 | 30 | 7 | 0 | 0 | 10 | 90 | 0 |
| 2024 | Other services to the public | 14 | 19 | 38 | 10 | 19 | 0 | 0 | 14 | 86 | 0 |
| 2024 | None of the above | 7 | 13 | 26 | 21 | 32 | 0 | 1 | 7 | 93 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 50 | 21 | 7 | 7 | 0 | 0 | 14 | 58 | 42 | 0 |
| 2024 | Health care practitioners | 36 | 36 | 0 | 0 | 0 | 0 | 29 | 50 | 50 | 0 |
| 2024 | Intelligence analysts | 50 | 21 | 12 | 4 | 7 | 0 | 6 | 53 | 47 | 0 |
| 2024 | Compliance, inspection and enforcement | 55 | 18 | 9 | 9 | 0 | 0 | 9 | 60 | 40 | 0 |
| 2024 | Communications or public affairs | 69 | 13 | 13 | 0 | 0 | 0 | 6 | 73 | 27 | 0 |
| 2024 | Access to information and privacy | 62 | 8 | 0 | 0 | 8 | 0 | 23 | 80 | 20 | 0 |
| 2024 | Security | 38 | 27 | 16 | 7 | 6 | 0 | 6 | 40 | 60 | 0 |
| 2024 | Science and technology | 45 | 29 | 14 | 4 | 5 | 0 | 4 | 46 | 54 | 0 |
| 2024 | Library services | 25 | 8 | 17 | 8 | 0 | 0 | 42 | 43 | 57 | 0 |
| 2024 | Legal services | 40 | 25 | 5 | 5 | 15 | 0 | 10 | 44 | 56 | 0 |
| 2024 | Administration and operations | 59 | 14 | 5 | 7 | 5 | 0 | 9 | 65 | 35 | 0 |
| 2024 | Human resources | 50 | 22 | 8 | 5 | 4 | 0 | 11 | 56 | 44 | 0 |
| 2024 | Financial management | 79 | 8 | 8 | 0 | 0 | 0 | 6 | 84 | 16 | 0 |
| 2024 | Procurement | 58 | 17 | 17 | 0 | 0 | 0 | 8 | 64 | 36 | 0 |
| 2024 | Real property | 57 | 7 | 14 | 0 | 7 | 0 | 14 | 67 | 33 | 0 |
| 2024 | Information management | 63 | 13 | 10 | 3 | 3 | 0 | 10 | 69 | 31 | 0 |
| 2024 | Information technology | 59 | 27 | 6 | 1 | 1 | 1 | 5 | 63 | 37 | 0 |
| 2024 | Internal audit | 45 | 45 | 9 | 0 | 0 | 0 | 0 | 45 | 55 | 0 |
| 2024 | Data sciences | 67 | 17 | 8 | 8 | 0 | 0 | 0 | 67 | 33 | 0 |
| 2024 | Policy | 36 | 33 | 12 | 7 | 5 | 0 | 7 | 38 | 62 | 0 |
| 2024 | Project management | 67 | 13 | 7 | 0 | 0 | 0 | 13 | 77 | 23 | 0 |
| 2024 | Other services to the public | 57 | 24 | 14 | 0 | 0 | 0 | 5 | 60 | 40 | 0 |
| 2024 | None of the above | 35 | 31 | 16 | 5 | 5 | 0 | 7 | 38 | 62 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 43 | 21 | 7 | 7 | 21 | 0 | 0 | 43 | 57 | 0 |
| 2024 | Health care practitioners | 29 | 50 | 21 | 0 | 0 | 0 | 0 | 29 | 71 | 0 |
| 2024 | Intelligence analysts | 27 | 27 | 23 | 10 | 12 | 0 | 0 | 27 | 73 | 0 |
| 2024 | Compliance, inspection and enforcement | 55 | 18 | 0 | 27 | 0 | 0 | 0 | 55 | 45 | 0 |
| 2024 | Communications or public affairs | 38 | 31 | 13 | 19 | 0 | 0 | 0 | 38 | 63 | 0 |
| 2024 | Access to information and privacy | 46 | 31 | 0 | 0 | 15 | 0 | 8 | 50 | 50 | 0 |
| 2024 | Security | 21 | 26 | 27 | 15 | 11 | 0 | 0 | 21 | 79 | 0 |
| 2024 | Science and technology | 29 | 28 | 24 | 6 | 12 | 0 | 1 | 29 | 71 | 0 |
| 2024 | Library services | 8 | 33 | 42 | 8 | 8 | 0 | 0 | 8 | 92 | 0 |
| 2024 | Legal services | 25 | 30 | 20 | 5 | 20 | 0 | 0 | 25 | 75 | 0 |
| 2024 | Administration and operations | 37 | 28 | 11 | 10 | 12 | 0 | 2 | 38 | 62 | 0 |
| 2024 | Human resources | 34 | 30 | 15 | 9 | 11 | 0 | 1 | 34 | 66 | 0 |
| 2024 | Financial management | 54 | 25 | 15 | 2 | 4 | 0 | 0 | 54 | 46 | 0 |
| 2024 | Procurement | 17 | 50 | 8 | 8 | 17 | 0 | 0 | 17 | 83 | 0 |
| 2024 | Real property | 43 | 29 | 29 | 0 | 0 | 0 | 0 | 43 | 57 | 0 |
| 2024 | Information management | 32 | 34 | 22 | 5 | 5 | 0 | 2 | 33 | 68 | 0 |
| 2024 | Information technology | 42 | 29 | 17 | 8 | 4 | 1 | 0 | 42 | 58 | 0 |
| 2024 | Internal audit | 18 | 18 | 27 | 18 | 18 | 0 | 0 | 18 | 82 | 0 |
| 2024 | Data sciences | 42 | 33 | 8 | 8 | 8 | 0 | 0 | 42 | 58 | 0 |
| 2024 | Policy | 14 | 36 | 21 | 12 | 17 | 0 | 0 | 14 | 86 | 0 |
| 2024 | Project management | 40 | 40 | 7 | 3 | 3 | 3 | 3 | 43 | 57 | 0 |
| 2024 | Other services to the public | 24 | 24 | 29 | 10 | 14 | 0 | 0 | 24 | 76 | 0 |
| 2024 | None of the above | 24 | 30 | 20 | 14 | 11 | 0 | 2 | 24 | 76 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 36 | 36 | 7 | 7 | 14 | 0 | 0 | 36 | 64 | 0 |
| 2024 | Health care practitioners | 21 | 50 | 14 | 14 | 0 | 0 | 0 | 21 | 79 | 0 |
| 2024 | Intelligence analysts | 17 | 27 | 25 | 15 | 14 | 1 | 1 | 18 | 82 | 0 |
| 2024 | Compliance, inspection and enforcement | 9 | 36 | 27 | 0 | 27 | 0 | 0 | 9 | 91 | 0 |
| 2024 | Communications or public affairs | 31 | 25 | 25 | 13 | 6 | 0 | 0 | 31 | 69 | 0 |
| 2024 | Access to information and privacy | 46 | 8 | 38 | 0 | 8 | 0 | 0 | 46 | 54 | 0 |
| 2024 | Security | 15 | 36 | 22 | 12 | 14 | 0 | 1 | 15 | 85 | 0 |
| 2024 | Science and technology | 27 | 28 | 22 | 10 | 13 | 0 | 0 | 27 | 73 | 0 |
| 2024 | Library services | 25 | 8 | 33 | 17 | 17 | 0 | 0 | 25 | 75 | 0 |
| 2024 | Legal services | 35 | 35 | 15 | 10 | 0 | 0 | 5 | 37 | 63 | 0 |
| 2024 | Administration and operations | 33 | 30 | 14 | 11 | 9 | 1 | 3 | 34 | 66 | 0 |
| 2024 | Human resources | 29 | 35 | 19 | 10 | 7 | 1 | 0 | 29 | 71 | 0 |
| 2024 | Financial management | 42 | 29 | 13 | 12 | 4 | 0 | 0 | 42 | 58 | 0 |
| 2024 | Procurement | 25 | 50 | 0 | 8 | 17 | 0 | 0 | 25 | 75 | 0 |
| 2024 | Real property | 21 | 29 | 29 | 7 | 14 | 0 | 0 | 21 | 79 | 0 |
| 2024 | Information management | 20 | 46 | 20 | 5 | 7 | 0 | 2 | 20 | 80 | 0 |
| 2024 | Information technology | 26 | 38 | 18 | 6 | 10 | 1 | 0 | 27 | 73 | 0 |
| 2024 | Internal audit | 27 | 18 | 36 | 0 | 18 | 0 | 0 | 27 | 73 | 0 |
| 2024 | Data sciences | 33 | 33 | 17 | 8 | 8 | 0 | 0 | 33 | 67 | 0 |
| 2024 | Policy | 12 | 33 | 26 | 10 | 14 | 2 | 2 | 13 | 88 | 0 |
| 2024 | Project management | 33 | 37 | 20 | 3 | 7 | 0 | 0 | 33 | 67 | 0 |
| 2024 | Other services to the public | 5 | 33 | 29 | 10 | 24 | 0 | 0 | 5 | 95 | 0 |
| 2024 | None of the above | 19 | 28 | 26 | 13 | 11 | 1 | 2 | 20 | 80 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 21 | 36 | 14 | 14 | 7 | 0 | 7 | 23 | 77 | 0 |
| 2024 | Health care practitioners | 7 | 14 | 43 | 14 | 14 | 0 | 7 | 8 | 92 | 0 |
| 2024 | Intelligence analysts | 14 | 25 | 28 | 17 | 16 | 0 | 0 | 14 | 86 | 0 |
| 2024 | Compliance, inspection and enforcement | 9 | 27 | 27 | 27 | 9 | 0 | 0 | 9 | 91 | 0 |
| 2024 | Communications or public affairs | 13 | 50 | 25 | 0 | 13 | 0 | 0 | 13 | 88 | 0 |
| 2024 | Access to information and privacy | 23 | 38 | 15 | 8 | 15 | 0 | 0 | 23 | 77 | 0 |
| 2024 | Security | 12 | 25 | 25 | 17 | 17 | 0 | 3 | 12 | 88 | 0 |
| 2024 | Science and technology | 18 | 25 | 22 | 21 | 15 | 0 | 0 | 18 | 82 | 0 |
| 2024 | Library services | 0 | 42 | 42 | 8 | 8 | 0 | 0 | 0 | 100 | 0 |
| 2024 | Legal services | 15 | 20 | 35 | 20 | 5 | 0 | 5 | 16 | 84 | 0 |
| 2024 | Administration and operations | 32 | 27 | 19 | 8 | 13 | 0 | 1 | 32 | 68 | 0 |
| 2024 | Human resources | 17 | 36 | 19 | 9 | 18 | 0 | 1 | 17 | 83 | 0 |
| 2024 | Financial management | 35 | 21 | 23 | 10 | 12 | 0 | 0 | 35 | 65 | 0 |
| 2024 | Procurement | 33 | 25 | 8 | 8 | 25 | 0 | 0 | 33 | 67 | 0 |
| 2024 | Real property | 7 | 29 | 29 | 7 | 29 | 0 | 0 | 7 | 93 | 0 |
| 2024 | Information management | 17 | 39 | 24 | 2 | 15 | 0 | 2 | 18 | 83 | 0 |
| 2024 | Information technology | 18 | 26 | 25 | 15 | 16 | 1 | 0 | 18 | 82 | 0 |
| 2024 | Internal audit | 9 | 36 | 36 | 0 | 18 | 0 | 0 | 9 | 91 | 0 |
| 2024 | Data sciences | 17 | 50 | 17 | 0 | 17 | 0 | 0 | 17 | 83 | 0 |
| 2024 | Policy | 5 | 21 | 43 | 17 | 12 | 0 | 2 | 5 | 95 | 0 |
| 2024 | Project management | 17 | 50 | 23 | 10 | 0 | 0 | 0 | 17 | 83 | 0 |
| 2024 | Other services to the public | 14 | 14 | 33 | 24 | 14 | 0 | 0 | 14 | 86 | 0 |
| 2024 | None of the above | 12 | 25 | 29 | 17 | 15 | 1 | 1 | 12 | 88 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 29 | 14 | 21 | 0 | 0 | 7 | 31 | 69 | 0 |
| 2024 | Health care practitioners | 21 | 36 | 7 | 0 | 21 | 0 | 14 | 25 | 75 | 0 |
| 2024 | Intelligence analysts | 20 | 29 | 24 | 13 | 14 | 0 | 0 | 20 | 80 | 0 |
| 2024 | Compliance, inspection and enforcement | 18 | 18 | 27 | 18 | 18 | 0 | 0 | 18 | 82 | 0 |
| 2024 | Communications or public affairs | 31 | 31 | 19 | 6 | 13 | 0 | 0 | 31 | 69 | 0 |
| 2024 | Access to information and privacy | 23 | 31 | 23 | 23 | 0 | 0 | 0 | 23 | 77 | 0 |
| 2024 | Security | 22 | 26 | 21 | 14 | 14 | 0 | 1 | 23 | 77 | 0 |
| 2024 | Science and technology | 13 | 33 | 22 | 20 | 12 | 0 | 0 | 13 | 87 | 0 |
| 2024 | Library services | 17 | 50 | 17 | 0 | 8 | 0 | 8 | 18 | 82 | 0 |
| 2024 | Legal services | 40 | 25 | 20 | 10 | 0 | 0 | 5 | 42 | 58 | 0 |
| 2024 | Administration and operations | 34 | 30 | 17 | 8 | 11 | 0 | 1 | 34 | 66 | 0 |
| 2024 | Human resources | 33 | 28 | 16 | 11 | 11 | 0 | 1 | 33 | 67 | 0 |
| 2024 | Financial management | 35 | 31 | 17 | 10 | 8 | 0 | 0 | 35 | 65 | 0 |
| 2024 | Procurement | 42 | 33 | 8 | 8 | 0 | 0 | 8 | 45 | 55 | 0 |
| 2024 | Real property | 21 | 29 | 21 | 7 | 21 | 0 | 0 | 21 | 79 | 0 |
| 2024 | Information management | 22 | 32 | 22 | 10 | 12 | 0 | 2 | 23 | 78 | 0 |
| 2024 | Information technology | 25 | 32 | 13 | 15 | 13 | 1 | 0 | 25 | 75 | 0 |
| 2024 | Internal audit | 27 | 18 | 27 | 9 | 18 | 0 | 0 | 27 | 73 | 0 |
| 2024 | Data sciences | 33 | 33 | 17 | 8 | 8 | 0 | 0 | 33 | 67 | 0 |
| 2024 | Policy | 12 | 31 | 24 | 12 | 17 | 0 | 5 | 13 | 88 | 0 |
| 2024 | Project management | 23 | 50 | 17 | 3 | 7 | 0 | 0 | 23 | 77 | 0 |
| 2024 | Other services to the public | 10 | 14 | 38 | 19 | 19 | 0 | 0 | 10 | 90 | 0 |
| 2024 | None of the above | 21 | 28 | 17 | 20 | 13 | 1 | 2 | 21 | 79 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 36 | 14 | 21 | 0 | 21 | 0 | 7 | 38 | 62 | 0 |
| 2024 | Health care practitioners | 29 | 36 | 14 | 0 | 21 | 0 | 0 | 29 | 71 | 0 |
| 2024 | Intelligence analysts | 24 | 31 | 21 | 12 | 11 | 0 | 1 | 25 | 75 | 0 |
| 2024 | Compliance, inspection and enforcement | 27 | 18 | 27 | 18 | 9 | 0 | 0 | 27 | 73 | 0 |
| 2024 | Communications or public affairs | 56 | 25 | 13 | 0 | 0 | 0 | 6 | 60 | 40 | 0 |
| 2024 | Access to information and privacy | 31 | 31 | 8 | 23 | 0 | 0 | 8 | 33 | 67 | 0 |
| 2024 | Security | 28 | 26 | 21 | 11 | 12 | 0 | 1 | 29 | 71 | 0 |
| 2024 | Science and technology | 24 | 27 | 20 | 14 | 15 | 0 | 0 | 24 | 76 | 0 |
| 2024 | Library services | 8 | 42 | 33 | 8 | 8 | 0 | 0 | 8 | 92 | 0 |
| 2024 | Legal services | 50 | 20 | 5 | 15 | 5 | 0 | 5 | 53 | 47 | 0 |
| 2024 | Administration and operations | 43 | 24 | 14 | 8 | 10 | 0 | 0 | 43 | 57 | 0 |
| 2024 | Human resources | 45 | 26 | 15 | 4 | 8 | 0 | 2 | 46 | 54 | 0 |
| 2024 | Financial management | 44 | 21 | 21 | 2 | 10 | 0 | 2 | 45 | 55 | 0 |
| 2024 | Procurement | 25 | 25 | 25 | 8 | 17 | 0 | 0 | 25 | 75 | 0 |
| 2024 | Real property | 21 | 21 | 21 | 21 | 14 | 0 | 0 | 21 | 79 | 0 |
| 2024 | Information management | 30 | 30 | 10 | 13 | 15 | 0 | 3 | 31 | 69 | 0 |
| 2024 | Information technology | 38 | 27 | 11 | 12 | 11 | 1 | 0 | 39 | 61 | 0 |
| 2024 | Internal audit | 27 | 36 | 18 | 0 | 18 | 0 | 0 | 27 | 73 | 0 |
| 2024 | Data sciences | 50 | 25 | 17 | 0 | 8 | 0 | 0 | 50 | 50 | 0 |
| 2024 | Policy | 24 | 29 | 26 | 7 | 12 | 0 | 2 | 24 | 76 | 0 |
| 2024 | Project management | 43 | 37 | 13 | 7 | 0 | 0 | 0 | 43 | 57 | 0 |
| 2024 | Other services to the public | 24 | 29 | 10 | 24 | 14 | 0 | 0 | 24 | 76 | 0 |
| 2024 | None of the above | 29 | 28 | 20 | 11 | 12 | 0 | 0 | 29 | 71 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 36 | 43 | 7 | 0 | 7 | 0 | 7 | 38 | 62 | 0 |
| 2024 | Health care practitioners | 43 | 43 | 7 | 7 | 0 | 0 | 0 | 43 | 57 | 0 |
| 2024 | Intelligence analysts | 47 | 26 | 14 | 6 | 6 | 0 | 0 | 47 | 53 | 0 |
| 2024 | Compliance, inspection and enforcement | 64 | 18 | 9 | 9 | 0 | 0 | 0 | 64 | 36 | 0 |
| 2024 | Communications or public affairs | 63 | 31 | 6 | 0 | 0 | 0 | 0 | 63 | 38 | 0 |
| 2024 | Access to information and privacy | 62 | 15 | 8 | 8 | 0 | 0 | 8 | 67 | 33 | 0 |
| 2024 | Security | 47 | 26 | 13 | 8 | 4 | 0 | 1 | 48 | 52 | 0 |
| 2024 | Science and technology | 40 | 40 | 7 | 5 | 7 | 0 | 1 | 41 | 59 | 0 |
| 2024 | Library services | 42 | 25 | 25 | 0 | 0 | 0 | 8 | 45 | 55 | 0 |
| 2024 | Legal services | 55 | 25 | 10 | 0 | 5 | 0 | 5 | 58 | 42 | 0 |
| 2024 | Administration and operations | 53 | 27 | 10 | 5 | 4 | 1 | 1 | 54 | 46 | 0 |
| 2024 | Human resources | 58 | 21 | 14 | 3 | 5 | 0 | 0 | 58 | 42 | 0 |
| 2024 | Financial management | 54 | 25 | 19 | 0 | 2 | 0 | 0 | 54 | 46 | 0 |
| 2024 | Procurement | 33 | 33 | 17 | 0 | 17 | 0 | 0 | 33 | 67 | 0 |
| 2024 | Real property | 36 | 21 | 29 | 7 | 7 | 0 | 0 | 36 | 64 | 0 |
| 2024 | Information management | 44 | 29 | 15 | 2 | 7 | 0 | 2 | 45 | 55 | 0 |
| 2024 | Information technology | 49 | 28 | 7 | 6 | 7 | 1 | 2 | 51 | 49 | 0 |
| 2024 | Internal audit | 27 | 45 | 0 | 0 | 27 | 0 | 0 | 27 | 73 | 0 |
| 2024 | Data sciences | 58 | 17 | 17 | 8 | 0 | 0 | 0 | 58 | 42 | 0 |
| 2024 | Policy | 48 | 17 | 14 | 12 | 5 | 0 | 5 | 50 | 50 | 0 |
| 2024 | Project management | 43 | 40 | 13 | 0 | 3 | 0 | 0 | 43 | 57 | 0 |
| 2024 | Other services to the public | 57 | 24 | 5 | 14 | 0 | 0 | 0 | 57 | 43 | 0 |
| 2024 | None of the above | 43 | 33 | 10 | 5 | 7 | 1 | 1 | 44 | 56 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 7 | 57 | 21 | 0 | 14 | 0 | 0 | 7 | 93 | 0 |
| 2024 | Health care practitioners | 29 | 29 | 21 | 14 | 0 | 0 | 7 | 31 | 69 | 0 |
| 2024 | Intelligence analysts | 28 | 27 | 24 | 10 | 10 | 0 | 0 | 28 | 72 | 0 |
| 2024 | Compliance, inspection and enforcement | 18 | 45 | 27 | 0 | 9 | 0 | 0 | 18 | 82 | 0 |
| 2024 | Communications or public affairs | 38 | 44 | 13 | 6 | 0 | 0 | 0 | 38 | 63 | 0 |
| 2024 | Access to information and privacy | 31 | 31 | 15 | 8 | 8 | 0 | 8 | 33 | 67 | 0 |
| 2024 | Security | 33 | 28 | 18 | 7 | 12 | 0 | 2 | 33 | 67 | 0 |
| 2024 | Science and technology | 31 | 30 | 19 | 12 | 8 | 0 | 0 | 31 | 69 | 0 |
| 2024 | Library services | 8 | 25 | 42 | 8 | 17 | 0 | 0 | 8 | 92 | 0 |
| 2024 | Legal services | 30 | 35 | 10 | 20 | 0 | 0 | 5 | 32 | 68 | 0 |
| 2024 | Administration and operations | 42 | 28 | 10 | 10 | 7 | 1 | 1 | 43 | 57 | 0 |
| 2024 | Human resources | 36 | 27 | 19 | 10 | 6 | 1 | 1 | 37 | 63 | 0 |
| 2024 | Financial management | 56 | 23 | 15 | 4 | 2 | 0 | 0 | 56 | 44 | 0 |
| 2024 | Procurement | 25 | 25 | 25 | 25 | 0 | 0 | 0 | 25 | 75 | 0 |
| 2024 | Real property | 14 | 36 | 21 | 7 | 21 | 0 | 0 | 14 | 86 | 0 |
| 2024 | Information management | 29 | 37 | 5 | 20 | 7 | 0 | 2 | 30 | 70 | 0 |
| 2024 | Information technology | 35 | 27 | 18 | 11 | 7 | 1 | 0 | 36 | 64 | 0 |
| 2024 | Internal audit | 45 | 27 | 18 | 9 | 0 | 0 | 0 | 45 | 55 | 0 |
| 2024 | Data sciences | 25 | 42 | 17 | 8 | 8 | 0 | 0 | 25 | 75 | 0 |
| 2024 | Policy | 36 | 26 | 24 | 5 | 5 | 2 | 2 | 38 | 63 | 0 |
| 2024 | Project management | 23 | 53 | 13 | 10 | 0 | 0 | 0 | 23 | 77 | 0 |
| 2024 | Other services to the public | 24 | 48 | 14 | 0 | 14 | 0 | 0 | 24 | 76 | 0 |
| 2024 | None of the above | 27 | 32 | 22 | 13 | 5 | 0 | 2 | 28 | 72 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 43 | 36 | 7 | 0 | 7 | 0 | 7 | 46 | 54 | 0 |
| 2024 | Health care practitioners | 50 | 21 | 21 | 0 | 7 | 0 | 0 | 50 | 50 | 0 |
| 2024 | Intelligence analysts | 43 | 26 | 15 | 6 | 8 | 0 | 2 | 44 | 56 | 0 |
| 2024 | Compliance, inspection and enforcement | 64 | 27 | 9 | 0 | 0 | 0 | 0 | 64 | 36 | 0 |
| 2024 | Communications or public affairs | 69 | 19 | 13 | 0 | 0 | 0 | 0 | 69 | 31 | 0 |
| 2024 | Access to information and privacy | 69 | 15 | 0 | 0 | 8 | 0 | 8 | 75 | 25 | 0 |
| 2024 | Security | 48 | 25 | 11 | 10 | 2 | 0 | 2 | 50 | 50 | 0 |
| 2024 | Science and technology | 43 | 27 | 13 | 10 | 7 | 0 | 1 | 43 | 57 | 0 |
| 2024 | Library services | 8 | 50 | 17 | 25 | 0 | 0 | 0 | 8 | 92 | 0 |
| 2024 | Legal services | 35 | 25 | 10 | 15 | 10 | 0 | 5 | 37 | 63 | 0 |
| 2024 | Administration and operations | 61 | 23 | 7 | 3 | 3 | 0 | 4 | 63 | 37 | 0 |
| 2024 | Human resources | 61 | 17 | 11 | 5 | 2 | 0 | 5 | 64 | 36 | 0 |
| 2024 | Financial management | 71 | 19 | 8 | 0 | 2 | 0 | 0 | 71 | 29 | 0 |
| 2024 | Procurement | 25 | 25 | 17 | 8 | 17 | 0 | 8 | 27 | 73 | 0 |
| 2024 | Real property | 43 | 36 | 0 | 7 | 14 | 0 | 0 | 43 | 57 | 0 |
| 2024 | Information management | 49 | 32 | 7 | 2 | 5 | 0 | 5 | 51 | 49 | 0 |
| 2024 | Information technology | 57 | 24 | 10 | 4 | 4 | 1 | 1 | 58 | 42 | 0 |
| 2024 | Internal audit | 64 | 18 | 9 | 0 | 9 | 0 | 0 | 64 | 36 | 0 |
| 2024 | Data sciences | 58 | 17 | 17 | 8 | 0 | 0 | 0 | 58 | 42 | 0 |
| 2024 | Policy | 55 | 29 | 7 | 5 | 2 | 0 | 2 | 56 | 44 | 0 |
| 2024 | Project management | 73 | 20 | 3 | 3 | 0 | 0 | 0 | 73 | 27 | 0 |
| 2024 | Other services to the public | 48 | 33 | 14 | 0 | 5 | 0 | 0 | 48 | 52 | 0 |
| 2024 | None of the above | 43 | 26 | 13 | 10 | 5 | 1 | 2 | 44 | 56 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 29 | 14 | 14 | 14 | 0 | 0 | 29 | 71 | 0 |
| 2024 | Health care practitioners | 29 | 36 | 21 | 14 | 0 | 0 | 0 | 29 | 71 | 0 |
| 2024 | Intelligence analysts | 37 | 31 | 16 | 8 | 7 | 0 | 1 | 38 | 62 | 0 |
| 2024 | Compliance, inspection and enforcement | 55 | 27 | 0 | 0 | 18 | 0 | 0 | 55 | 45 | 0 |
| 2024 | Communications or public affairs | 56 | 25 | 13 | 6 | 0 | 0 | 0 | 56 | 44 | 0 |
| 2024 | Access to information and privacy | 31 | 23 | 15 | 15 | 15 | 0 | 0 | 31 | 69 | 0 |
| 2024 | Security | 40 | 31 | 12 | 9 | 7 | 0 | 2 | 40 | 60 | 0 |
| 2024 | Science and technology | 36 | 35 | 16 | 7 | 6 | 0 | 0 | 36 | 64 | 0 |
| 2024 | Library services | 8 | 8 | 50 | 25 | 8 | 0 | 0 | 8 | 92 | 0 |
| 2024 | Legal services | 25 | 50 | 10 | 5 | 5 | 0 | 5 | 26 | 74 | 0 |
| 2024 | Administration and operations | 53 | 30 | 10 | 3 | 4 | 0 | 0 | 53 | 47 | 0 |
| 2024 | Human resources | 47 | 24 | 19 | 5 | 4 | 0 | 2 | 47 | 53 | 0 |
| 2024 | Financial management | 46 | 29 | 15 | 6 | 4 | 0 | 0 | 46 | 54 | 0 |
| 2024 | Procurement | 42 | 25 | 8 | 17 | 8 | 0 | 0 | 42 | 58 | 0 |
| 2024 | Real property | 36 | 21 | 21 | 7 | 14 | 0 | 0 | 36 | 64 | 0 |
| 2024 | Information management | 49 | 27 | 10 | 2 | 10 | 0 | 2 | 50 | 50 | 0 |
| 2024 | Information technology | 54 | 28 | 8 | 6 | 2 | 1 | 1 | 55 | 45 | 0 |
| 2024 | Internal audit | 82 | 9 | 0 | 0 | 9 | 0 | 0 | 82 | 18 | 0 |
| 2024 | Data sciences | 33 | 25 | 25 | 17 | 0 | 0 | 0 | 33 | 67 | 0 |
| 2024 | Policy | 38 | 43 | 10 | 2 | 5 | 0 | 2 | 39 | 61 | 0 |
| 2024 | Project management | 60 | 30 | 7 | 3 | 0 | 0 | 0 | 60 | 40 | 0 |
| 2024 | Other services to the public | 38 | 33 | 14 | 10 | 5 | 0 | 0 | 38 | 62 | 0 |
| 2024 | None of the above | 37 | 27 | 18 | 10 | 8 | 0 | 1 | 37 | 63 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 62 | 15 | 15 | 0 | 0 | 0 | 8 | 67 | 33 | 0 |
| 2024 | Health care practitioners | 71 | 0 | 7 | 0 | 0 | 0 | 21 | 91 | 9 | 0 |
| 2024 | Intelligence analysts | 73 | 8 | 3 | 2 | 0 | 1 | 14 | 86 | 14 | 0 |
| 2024 | Compliance, inspection and enforcement | 82 | 18 | 0 | 0 | 0 | 0 | 0 | 82 | 18 | 0 |
| 2024 | Communications or public affairs | 88 | 0 | 0 | 0 | 0 | 0 | 13 | 100 | 0 | 0 |
| 2024 | Access to information and privacy | 85 | 0 | 0 | 0 | 0 | 8 | 8 | 100 | 0 | 0 |
| 2024 | Security | 74 | 7 | 2 | 2 | 0 | 0 | 14 | 87 | 13 | 0 |
| 2024 | Science and technology | 78 | 8 | 4 | 0 | 0 | 1 | 10 | 87 | 13 | 0 |
| 2024 | Library services | 58 | 8 | 0 | 0 | 0 | 0 | 33 | 88 | 13 | 0 |
| 2024 | Legal services | 75 | 10 | 0 | 5 | 0 | 0 | 10 | 83 | 17 | 0 |
| 2024 | Administration and operations | 74 | 4 | 2 | 2 | 3 | 1 | 15 | 88 | 12 | 0 |
| 2024 | Human resources | 70 | 8 | 4 | 2 | 0 | 1 | 16 | 84 | 16 | 0 |
| 2024 | Financial management | 87 | 4 | 2 | 2 | 0 | 0 | 6 | 92 | 8 | 0 |
| 2024 | Procurement | 67 | 25 | 8 | 0 | 0 | 0 | 0 | 67 | 33 | 0 |
| 2024 | Real property | 79 | 7 | 0 | 0 | 0 | 0 | 14 | 92 | 8 | 0 |
| 2024 | Information management | 60 | 10 | 8 | 0 | 0 | 0 | 23 | 77 | 23 | 0 |
| 2024 | Information technology | 80 | 6 | 3 | 1 | 0 | 1 | 9 | 89 | 11 | 0 |
| 2024 | Internal audit | 100 | 0 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Data sciences | 67 | 17 | 0 | 0 | 0 | 0 | 17 | 80 | 20 | 0 |
| 2024 | Policy | 67 | 10 | 2 | 0 | 0 | 0 | 21 | 85 | 15 | 0 |
| 2024 | Project management | 73 | 13 | 3 | 0 | 0 | 0 | 10 | 81 | 19 | 0 |
| 2024 | Other services to the public | 67 | 5 | 14 | 0 | 0 | 0 | 14 | 78 | 22 | 0 |
| 2024 | None of the above | 72 | 9 | 2 | 1 | 1 | 1 | 14 | 85 | 15 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 69 | 23 | 8 | 0 | 0 | 0 | 0 | 69 | 31 | 0 |
| 2024 | Health care practitioners | 79 | 0 | 7 | 0 | 0 | 0 | 14 | 92 | 8 | 0 |
| 2024 | Intelligence analysts | 68 | 10 | 5 | 3 | 2 | 2 | 11 | 78 | 22 | 0 |
| 2024 | Compliance, inspection and enforcement | 82 | 18 | 0 | 0 | 0 | 0 | 0 | 82 | 18 | 0 |
| 2024 | Communications or public affairs | 81 | 6 | 0 | 0 | 0 | 0 | 13 | 93 | 7 | 0 |
| 2024 | Access to information and privacy | 85 | 0 | 0 | 8 | 0 | 0 | 8 | 92 | 8 | 0 |
| 2024 | Security | 70 | 10 | 3 | 0 | 3 | 0 | 13 | 81 | 19 | 0 |
| 2024 | Science and technology | 72 | 14 | 3 | 3 | 0 | 1 | 8 | 79 | 21 | 0 |
| 2024 | Library services | 50 | 17 | 0 | 0 | 0 | 0 | 33 | 75 | 25 | 0 |
| 2024 | Legal services | 65 | 15 | 0 | 10 | 0 | 0 | 10 | 72 | 28 | 0 |
| 2024 | Administration and operations | 75 | 6 | 4 | 1 | 3 | 0 | 12 | 86 | 14 | 0 |
| 2024 | Human resources | 68 | 10 | 5 | 0 | 2 | 1 | 14 | 81 | 19 | 0 |
| 2024 | Financial management | 90 | 4 | 2 | 0 | 0 | 0 | 4 | 94 | 6 | 0 |
| 2024 | Procurement | 67 | 25 | 8 | 0 | 0 | 0 | 0 | 67 | 33 | 0 |
| 2024 | Real property | 71 | 21 | 0 | 0 | 0 | 0 | 7 | 77 | 23 | 0 |
| 2024 | Information management | 66 | 2 | 7 | 2 | 0 | 0 | 22 | 84 | 16 | 0 |
| 2024 | Information technology | 76 | 9 | 4 | 1 | 1 | 1 | 8 | 84 | 16 | 0 |
| 2024 | Internal audit | 100 | 0 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Data sciences | 67 | 17 | 0 | 0 | 0 | 0 | 17 | 80 | 20 | 0 |
| 2024 | Policy | 71 | 12 | 2 | 0 | 0 | 0 | 14 | 83 | 17 | 0 |
| 2024 | Project management | 70 | 23 | 0 | 0 | 0 | 0 | 7 | 75 | 25 | 0 |
| 2024 | Other services to the public | 57 | 14 | 10 | 0 | 0 | 0 | 19 | 71 | 29 | 0 |
| 2024 | None of the above | 69 | 10 | 4 | 2 | 1 | 1 | 13 | 81 | 19 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 62 | 0 | 15 | 0 | 15 | 0 | 8 | 67 | 33 | 0 |
| 2024 | Health care practitioners | 71 | 7 | 7 | 0 | 0 | 0 | 14 | 83 | 17 | 0 |
| 2024 | Intelligence analysts | 60 | 14 | 9 | 5 | 6 | 2 | 4 | 64 | 36 | 0 |
| 2024 | Compliance, inspection and enforcement | 64 | 18 | 0 | 0 | 18 | 0 | 0 | 64 | 36 | 0 |
| 2024 | Communications or public affairs | 88 | 0 | 6 | 0 | 0 | 0 | 6 | 93 | 7 | 0 |
| 2024 | Access to information and privacy | 46 | 23 | 15 | 8 | 8 | 0 | 0 | 46 | 54 | 0 |
| 2024 | Security | 63 | 15 | 8 | 4 | 5 | 0 | 5 | 66 | 34 | 0 |
| 2024 | Science and technology | 74 | 11 | 4 | 4 | 3 | 2 | 3 | 77 | 23 | 0 |
| 2024 | Library services | 58 | 17 | 0 | 8 | 0 | 0 | 17 | 70 | 30 | 0 |
| 2024 | Legal services | 55 | 25 | 0 | 0 | 10 | 0 | 10 | 61 | 39 | 0 |
| 2024 | Administration and operations | 62 | 16 | 9 | 4 | 3 | 2 | 3 | 65 | 35 | 0 |
| 2024 | Human resources | 73 | 8 | 7 | 2 | 3 | 1 | 6 | 79 | 21 | 0 |
| 2024 | Financial management | 77 | 12 | 6 | 4 | 2 | 0 | 0 | 77 | 23 | 0 |
| 2024 | Procurement | 50 | 8 | 17 | 8 | 17 | 0 | 0 | 50 | 50 | 0 |
| 2024 | Real property | 57 | 14 | 29 | 0 | 0 | 0 | 0 | 57 | 43 | 0 |
| 2024 | Information management | 54 | 10 | 10 | 2 | 5 | 0 | 20 | 67 | 33 | 0 |
| 2024 | Information technology | 70 | 17 | 3 | 1 | 4 | 1 | 5 | 74 | 26 | 0 |
| 2024 | Internal audit | 82 | 9 | 9 | 0 | 0 | 0 | 0 | 82 | 18 | 0 |
| 2024 | Data sciences | 67 | 17 | 8 | 0 | 0 | 8 | 0 | 73 | 27 | 0 |
| 2024 | Policy | 67 | 7 | 12 | 5 | 2 | 0 | 7 | 72 | 28 | 0 |
| 2024 | Project management | 73 | 13 | 7 | 3 | 3 | 0 | 0 | 73 | 27 | 0 |
| 2024 | Other services to the public | 67 | 19 | 5 | 0 | 5 | 0 | 5 | 70 | 30 | 0 |
| 2024 | None of the above | 62 | 15 | 9 | 6 | 3 | 1 | 4 | 65 | 35 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 46 | 23 | 23 | 0 | 8 | 0 | 0 | 46 | 54 | 0 |
| 2024 | Health care practitioners | 50 | 36 | 14 | 0 | 0 | 0 | 0 | 50 | 50 | 0 |
| 2024 | Intelligence analysts | 54 | 27 | 9 | 4 | 4 | 0 | 1 | 55 | 45 | 0 |
| 2024 | Compliance, inspection and enforcement | 64 | 18 | 0 | 0 | 18 | 0 | 0 | 64 | 36 | 0 |
| 2024 | Communications or public affairs | 69 | 19 | 6 | 0 | 0 | 0 | 6 | 73 | 27 | 0 |
| 2024 | Access to information and privacy | 62 | 15 | 8 | 0 | 8 | 0 | 8 | 67 | 33 | 0 |
| 2024 | Security | 56 | 25 | 11 | 2 | 4 | 0 | 2 | 57 | 43 | 0 |
| 2024 | Science and technology | 50 | 24 | 15 | 7 | 3 | 1 | 1 | 50 | 50 | 0 |
| 2024 | Library services | 75 | 25 | 0 | 0 | 0 | 0 | 0 | 75 | 25 | 0 |
| 2024 | Legal services | 70 | 20 | 0 | 5 | 0 | 0 | 5 | 74 | 26 | 0 |
| 2024 | Administration and operations | 54 | 27 | 11 | 4 | 3 | 0 | 1 | 54 | 46 | 0 |
| 2024 | Human resources | 57 | 28 | 6 | 2 | 2 | 1 | 5 | 60 | 40 | 0 |
| 2024 | Financial management | 65 | 17 | 17 | 0 | 0 | 0 | 0 | 65 | 35 | 0 |
| 2024 | Procurement | 50 | 25 | 0 | 0 | 25 | 0 | 0 | 50 | 50 | 0 |
| 2024 | Real property | 71 | 14 | 14 | 0 | 0 | 0 | 0 | 71 | 29 | 0 |
| 2024 | Information management | 41 | 29 | 12 | 5 | 7 | 0 | 5 | 44 | 56 | 0 |
| 2024 | Information technology | 56 | 27 | 9 | 2 | 4 | 1 | 1 | 57 | 43 | 0 |
| 2024 | Internal audit | 45 | 0 | 36 | 9 | 0 | 0 | 9 | 50 | 50 | 0 |
| 2024 | Data sciences | 58 | 33 | 8 | 0 | 0 | 0 | 0 | 58 | 42 | 0 |
| 2024 | Policy | 43 | 29 | 21 | 0 | 2 | 0 | 5 | 45 | 55 | 0 |
| 2024 | Project management | 50 | 30 | 17 | 0 | 3 | 0 | 0 | 50 | 50 | 0 |
| 2024 | Other services to the public | 62 | 29 | 0 | 5 | 5 | 0 | 0 | 62 | 38 | 0 |
| 2024 | None of the above | 56 | 28 | 6 | 5 | 2 | 0 | 3 | 58 | 42 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 62 | 15 | 0 | 15 | 0 | 0 | 8 | 67 | 33 | 0 |
| 2024 | Health care practitioners | 57 | 21 | 7 | 7 | 7 | 0 | 0 | 57 | 43 | 0 |
| 2024 | Intelligence analysts | 49 | 21 | 14 | 7 | 8 | 0 | 1 | 49 | 51 | 0 |
| 2024 | Compliance, inspection and enforcement | 73 | 18 | 9 | 0 | 0 | 0 | 0 | 73 | 27 | 0 |
| 2024 | Communications or public affairs | 56 | 19 | 13 | 6 | 0 | 0 | 6 | 60 | 40 | 0 |
| 2024 | Access to information and privacy | 38 | 15 | 31 | 0 | 15 | 0 | 0 | 38 | 62 | 0 |
| 2024 | Security | 52 | 18 | 12 | 7 | 9 | 0 | 2 | 54 | 46 | 0 |
| 2024 | Science and technology | 46 | 27 | 14 | 5 | 7 | 1 | 1 | 47 | 53 | 0 |
| 2024 | Library services | 42 | 50 | 0 | 0 | 8 | 0 | 0 | 42 | 58 | 0 |
| 2024 | Legal services | 70 | 15 | 10 | 5 | 0 | 0 | 0 | 70 | 30 | 0 |
| 2024 | Administration and operations | 61 | 17 | 13 | 6 | 3 | 1 | 1 | 62 | 38 | 0 |
| 2024 | Human resources | 58 | 19 | 8 | 6 | 4 | 0 | 5 | 61 | 39 | 0 |
| 2024 | Financial management | 79 | 12 | 8 | 2 | 0 | 0 | 0 | 79 | 21 | 0 |
| 2024 | Procurement | 58 | 8 | 8 | 8 | 17 | 0 | 0 | 58 | 42 | 0 |
| 2024 | Real property | 64 | 14 | 0 | 14 | 7 | 0 | 0 | 64 | 36 | 0 |
| 2024 | Information management | 54 | 20 | 7 | 10 | 5 | 0 | 5 | 56 | 44 | 0 |
| 2024 | Information technology | 62 | 18 | 6 | 4 | 9 | 1 | 1 | 64 | 36 | 0 |
| 2024 | Internal audit | 45 | 27 | 18 | 0 | 0 | 0 | 9 | 50 | 50 | 0 |
| 2024 | Data sciences | 58 | 33 | 8 | 0 | 0 | 0 | 0 | 58 | 42 | 0 |
| 2024 | Policy | 48 | 19 | 7 | 10 | 12 | 0 | 5 | 50 | 50 | 0 |
| 2024 | Project management | 70 | 10 | 13 | 3 | 3 | 0 | 0 | 70 | 30 | 0 |
| 2024 | Other services to the public | 33 | 24 | 29 | 5 | 10 | 0 | 0 | 33 | 67 | 0 |
| 2024 | None of the above | 49 | 25 | 12 | 8 | 5 | 0 | 1 | 49 | 51 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 46 | 0 | 15 | 8 | 8 | 0 | 23 | 60 | 40 | 0 |
| 2024 | Health care practitioners | 50 | 7 | 0 | 0 | 0 | 0 | 43 | 88 | 13 | 0 |
| 2024 | Intelligence analysts | 54 | 10 | 4 | 1 | 1 | 1 | 29 | 77 | 23 | 0 |
| 2024 | Compliance, inspection and enforcement | 55 | 9 | 0 | 0 | 9 | 0 | 27 | 75 | 25 | 0 |
| 2024 | Communications or public affairs | 44 | 19 | 0 | 0 | 6 | 0 | 31 | 64 | 36 | 0 |
| 2024 | Access to information and privacy | 54 | 8 | 0 | 0 | 0 | 0 | 38 | 88 | 13 | 0 |
| 2024 | Security | 57 | 14 | 6 | 0 | 2 | 0 | 20 | 71 | 29 | 0 |
| 2024 | Science and technology | 61 | 8 | 4 | 3 | 2 | 0 | 22 | 79 | 21 | 0 |
| 2024 | Library services | 50 | 17 | 0 | 0 | 0 | 0 | 33 | 75 | 25 | 0 |
| 2024 | Legal services | 55 | 25 | 0 | 0 | 0 | 0 | 20 | 69 | 31 | 0 |
| 2024 | Administration and operations | 55 | 15 | 2 | 2 | 3 | 0 | 23 | 71 | 29 | 0 |
| 2024 | Human resources | 53 | 11 | 2 | 2 | 0 | 0 | 32 | 78 | 22 | 0 |
| 2024 | Financial management | 73 | 12 | 2 | 2 | 0 | 0 | 12 | 83 | 17 | 0 |
| 2024 | Procurement | 58 | 0 | 0 | 0 | 8 | 0 | 33 | 88 | 13 | 0 |
| 2024 | Real property | 64 | 7 | 7 | 0 | 0 | 0 | 21 | 82 | 18 | 0 |
| 2024 | Information management | 39 | 7 | 10 | 2 | 7 | 0 | 34 | 59 | 41 | 0 |
| 2024 | Information technology | 62 | 16 | 2 | 2 | 1 | 1 | 16 | 75 | 25 | 0 |
| 2024 | Internal audit | 36 | 27 | 0 | 9 | 0 | 0 | 27 | 50 | 50 | 0 |
| 2024 | Data sciences | 33 | 17 | 8 | 0 | 0 | 0 | 42 | 57 | 43 | 0 |
| 2024 | Policy | 40 | 14 | 7 | 0 | 0 | 0 | 38 | 65 | 35 | 0 |
| 2024 | Project management | 73 | 10 | 7 | 0 | 0 | 0 | 10 | 81 | 19 | 0 |
| 2024 | Other services to the public | 57 | 10 | 5 | 0 | 0 | 0 | 29 | 80 | 20 | 0 |
| 2024 | None of the above | 55 | 12 | 3 | 2 | 2 | 0 | 26 | 75 | 25 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 62 | 15 | 0 | 8 | 0 | 0 | 15 | 73 | 27 | 0 |
| 2024 | Health care practitioners | 79 | 7 | 0 | 0 | 0 | 0 | 14 | 92 | 8 | 0 |
| 2024 | Intelligence analysts | 65 | 18 | 6 | 2 | 2 | 1 | 7 | 70 | 30 | 0 |
| 2024 | Compliance, inspection and enforcement | 82 | 0 | 9 | 0 | 9 | 0 | 0 | 82 | 18 | 0 |
| 2024 | Communications or public affairs | 75 | 13 | 0 | 6 | 0 | 0 | 6 | 80 | 20 | 0 |
| 2024 | Access to information and privacy | 62 | 8 | 15 | 0 | 8 | 0 | 8 | 67 | 33 | 0 |
| 2024 | Security | 60 | 20 | 7 | 3 | 2 | 0 | 7 | 64 | 36 | 0 |
| 2024 | Science and technology | 63 | 20 | 7 | 2 | 1 | 1 | 6 | 68 | 32 | 0 |
| 2024 | Library services | 67 | 17 | 0 | 0 | 0 | 0 | 17 | 80 | 20 | 0 |
| 2024 | Legal services | 55 | 35 | 5 | 0 | 5 | 0 | 0 | 55 | 45 | 0 |
| 2024 | Administration and operations | 71 | 16 | 5 | 2 | 0 | 1 | 6 | 76 | 24 | 0 |
| 2024 | Human resources | 72 | 12 | 2 | 2 | 0 | 1 | 11 | 82 | 18 | 0 |
| 2024 | Financial management | 87 | 8 | 2 | 4 | 0 | 0 | 0 | 87 | 13 | 0 |
| 2024 | Procurement | 83 | 17 | 0 | 0 | 0 | 0 | 0 | 83 | 17 | 0 |
| 2024 | Real property | 79 | 14 | 0 | 0 | 7 | 0 | 0 | 79 | 21 | 0 |
| 2024 | Information management | 70 | 13 | 3 | 0 | 0 | 0 | 15 | 82 | 18 | 0 |
| 2024 | Information technology | 71 | 18 | 5 | 2 | 0 | 1 | 4 | 74 | 26 | 0 |
| 2024 | Internal audit | 50 | 10 | 20 | 10 | 0 | 0 | 10 | 56 | 44 | 0 |
| 2024 | Data sciences | 58 | 8 | 17 | 0 | 0 | 0 | 17 | 70 | 30 | 0 |
| 2024 | Policy | 60 | 19 | 7 | 2 | 0 | 0 | 12 | 68 | 32 | 0 |
| 2024 | Project management | 83 | 13 | 0 | 0 | 0 | 0 | 3 | 86 | 14 | 0 |
| 2024 | Other services to the public | 76 | 0 | 5 | 10 | 5 | 0 | 5 | 80 | 20 | 0 |
| 2024 | None of the above | 66 | 18 | 7 | 2 | 2 | 1 | 5 | 70 | 30 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 86 | 7 | 0 | 0 | 0 | 0 | 7 | 92 | 8 | 0 |
| 2024 | Health care practitioners | 86 | 0 | 0 | 0 | 0 | 0 | 14 | 100 | 0 | 0 |
| 2024 | Intelligence analysts | 77 | 12 | 3 | 2 | 2 | 1 | 4 | 80 | 20 | 0 |
| 2024 | Compliance, inspection and enforcement | 100 | 0 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 0 |
| 2024 | Communications or public affairs | 81 | 6 | 6 | 0 | 0 | 0 | 6 | 87 | 13 | 0 |
| 2024 | Access to information and privacy | 69 | 15 | 0 | 0 | 8 | 0 | 8 | 75 | 25 | 0 |
| 2024 | Security | 80 | 8 | 4 | 2 | 2 | 0 | 3 | 83 | 17 | 0 |
| 2024 | Science and technology | 75 | 18 | 3 | 0 | 3 | 0 | 1 | 75 | 25 | 0 |
| 2024 | Library services | 83 | 8 | 0 | 0 | 0 | 0 | 8 | 91 | 9 | 0 |
| 2024 | Legal services | 60 | 20 | 10 | 5 | 0 | 0 | 5 | 63 | 37 | 0 |
| 2024 | Administration and operations | 75 | 14 | 2 | 1 | 3 | 0 | 4 | 79 | 21 | 0 |
| 2024 | Human resources | 79 | 11 | 2 | 2 | 2 | 1 | 3 | 82 | 18 | 0 |
| 2024 | Financial management | 88 | 8 | 0 | 0 | 4 | 0 | 0 | 88 | 12 | 0 |
| 2024 | Procurement | 75 | 8 | 17 | 0 | 0 | 0 | 0 | 75 | 25 | 0 |
| 2024 | Real property | 50 | 14 | 14 | 14 | 7 | 0 | 0 | 50 | 50 | 0 |
| 2024 | Information management | 66 | 15 | 7 | 0 | 5 | 0 | 7 | 71 | 29 | 0 |
| 2024 | Information technology | 71 | 15 | 6 | 3 | 3 | 1 | 1 | 73 | 27 | 0 |
| 2024 | Internal audit | 73 | 9 | 0 | 0 | 9 | 0 | 9 | 80 | 20 | 0 |
| 2024 | Data sciences | 75 | 25 | 0 | 0 | 0 | 0 | 0 | 75 | 25 | 0 |
| 2024 | Policy | 79 | 12 | 0 | 0 | 5 | 0 | 5 | 83 | 18 | 0 |
| 2024 | Project management | 80 | 10 | 3 | 7 | 0 | 0 | 0 | 80 | 20 | 0 |
| 2024 | Other services to the public | 81 | 10 | 0 | 0 | 0 | 0 | 10 | 89 | 11 | 0 |
| 2024 | None of the above | 75 | 13 | 4 | 2 | 1 | 0 | 6 | 80 | 20 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 50 | 7 | 21 | 14 | 7 | 0 | 0 | 50 | 50 | 0 |
| 2024 | Health care practitioners | 57 | 36 | 7 | 0 | 0 | 0 | 0 | 57 | 43 | 0 |
| 2024 | Intelligence analysts | 57 | 25 | 8 | 3 | 3 | 0 | 3 | 60 | 40 | 0 |
| 2024 | Compliance, inspection and enforcement | 91 | 9 | 0 | 0 | 0 | 0 | 0 | 91 | 9 | 0 |
| 2024 | Communications or public affairs | 44 | 13 | 31 | 0 | 0 | 0 | 13 | 50 | 50 | 0 |
| 2024 | Access to information and privacy | 38 | 38 | 15 | 0 | 0 | 0 | 8 | 42 | 58 | 0 |
| 2024 | Security | 63 | 19 | 13 | 2 | 1 | 0 | 2 | 64 | 36 | 0 |
| 2024 | Science and technology | 60 | 24 | 10 | 2 | 2 | 1 | 1 | 61 | 39 | 0 |
| 2024 | Library services | 42 | 25 | 33 | 0 | 0 | 0 | 0 | 42 | 58 | 0 |
| 2024 | Legal services | 45 | 15 | 15 | 10 | 5 | 0 | 10 | 50 | 50 | 0 |
| 2024 | Administration and operations | 53 | 28 | 9 | 3 | 3 | 0 | 4 | 56 | 44 | 0 |
| 2024 | Human resources | 56 | 30 | 8 | 2 | 2 | 0 | 2 | 58 | 42 | 0 |
| 2024 | Financial management | 60 | 25 | 13 | 2 | 0 | 0 | 0 | 60 | 40 | 0 |
| 2024 | Procurement | 42 | 33 | 8 | 17 | 0 | 0 | 0 | 42 | 58 | 0 |
| 2024 | Real property | 57 | 14 | 29 | 0 | 0 | 0 | 0 | 57 | 43 | 0 |
| 2024 | Information management | 46 | 29 | 5 | 5 | 7 | 0 | 7 | 50 | 50 | 0 |
| 2024 | Information technology | 67 | 20 | 8 | 1 | 1 | 1 | 1 | 68 | 32 | 0 |
| 2024 | Internal audit | 36 | 45 | 9 | 9 | 0 | 0 | 0 | 36 | 64 | 0 |
| 2024 | Data sciences | 33 | 42 | 17 | 0 | 0 | 0 | 8 | 36 | 64 | 0 |
| 2024 | Policy | 64 | 21 | 12 | 0 | 0 | 0 | 2 | 66 | 34 | 0 |
| 2024 | Project management | 60 | 37 | 0 | 3 | 0 | 0 | 0 | 60 | 40 | 0 |
| 2024 | Other services to the public | 67 | 19 | 10 | 0 | 0 | 0 | 5 | 70 | 30 | 0 |
| 2024 | None of the above | 62 | 28 | 5 | 2 | 1 | 0 | 3 | 64 | 36 | 0 |
| Survey year | Demographic | Very low (%) |
Low (%) |
Moderate (%) |
High (%) |
Very High (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 14 | 21 | 29 | 29 | 7 | 0 | 0 | 36 | 36 | 0 |
| 2024 | Health care practitioners | 7 | 14 | 57 | 14 | 7 | 0 | 0 | 21 | 21 | 0 |
| 2024 | Intelligence analysts | 5 | 25 | 47 | 15 | 7 | 0 | 1 | 31 | 22 | 0 |
| 2024 | Compliance, inspection and enforcement | 0 | 27 | 64 | 9 | 0 | 0 | 0 | 27 | 9 | 0 |
| 2024 | Communications or public affairs | 6 | 31 | 38 | 25 | 0 | 0 | 0 | 38 | 25 | 0 |
| 2024 | Access to information and privacy | 15 | 23 | 46 | 15 | 0 | 0 | 0 | 38 | 15 | 0 |
| 2024 | Security | 6 | 27 | 39 | 17 | 10 | 0 | 0 | 34 | 27 | 0 |
| 2024 | Science and technology | 4 | 32 | 43 | 13 | 9 | 0 | 0 | 36 | 21 | 0 |
| 2024 | Library services | 17 | 0 | 67 | 17 | 0 | 0 | 0 | 17 | 17 | 0 |
| 2024 | Legal services | 5 | 25 | 40 | 30 | 0 | 0 | 0 | 30 | 30 | 0 |
| 2024 | Administration and operations | 13 | 40 | 25 | 14 | 9 | 0 | 0 | 52 | 23 | 0 |
| 2024 | Human resources | 8 | 30 | 45 | 11 | 5 | 0 | 0 | 38 | 17 | 0 |
| 2024 | Financial management | 23 | 31 | 37 | 6 | 4 | 0 | 0 | 54 | 10 | 0 |
| 2024 | Procurement | 17 | 17 | 25 | 25 | 17 | 0 | 0 | 33 | 42 | 0 |
| 2024 | Real property | 0 | 29 | 50 | 14 | 7 | 0 | 0 | 29 | 21 | 0 |
| 2024 | Information management | 10 | 32 | 37 | 15 | 7 | 0 | 0 | 41 | 22 | 0 |
| 2024 | Information technology | 11 | 29 | 42 | 9 | 8 | 1 | 0 | 40 | 17 | 0 |
| 2024 | Internal audit | 9 | 27 | 45 | 18 | 0 | 0 | 0 | 36 | 18 | 0 |
| 2024 | Data sciences | 8 | 50 | 17 | 25 | 0 | 0 | 0 | 58 | 25 | 0 |
| 2024 | Policy | 5 | 29 | 43 | 17 | 7 | 0 | 0 | 33 | 24 | 0 |
| 2024 | Project management | 10 | 57 | 27 | 7 | 0 | 0 | 0 | 67 | 7 | 0 |
| 2024 | Other services to the public | 5 | 33 | 33 | 14 | 14 | 0 | 0 | 38 | 29 | 0 |
| 2024 | None of the above | 5 | 24 | 42 | 18 | 11 | 0 | 0 | 29 | 29 | 0 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 7 | 64 | 7 | 14 | 7 | 0 | 0 | 21 | 71 | 0 |
| 2024 | Health care practitioners | 0 | 43 | 36 | 14 | 7 | 0 | 0 | 21 | 43 | 0 |
| 2024 | Intelligence analysts | 13 | 23 | 43 | 14 | 7 | 0 | 0 | 21 | 36 | 0 |
| 2024 | Compliance, inspection and enforcement | 9 | 45 | 18 | 27 | 0 | 0 | 0 | 27 | 55 | 0 |
| 2024 | Communications or public affairs | 6 | 19 | 38 | 25 | 13 | 0 | 0 | 38 | 25 | 0 |
| 2024 | Access to information and privacy | 0 | 38 | 38 | 23 | 0 | 0 | 0 | 23 | 38 | 0 |
| 2024 | Security | 11 | 30 | 36 | 18 | 6 | 0 | 0 | 24 | 40 | 0 |
| 2024 | Science and technology | 11 | 27 | 40 | 17 | 6 | 0 | 0 | 22 | 38 | 0 |
| 2024 | Library services | 8 | 42 | 42 | 8 | 0 | 0 | 0 | 8 | 50 | 0 |
| 2024 | Legal services | 20 | 20 | 45 | 5 | 5 | 5 | 0 | 11 | 42 | 0 |
| 2024 | Administration and operations | 11 | 21 | 37 | 25 | 6 | 0 | 0 | 31 | 32 | 0 |
| 2024 | Human resources | 12 | 19 | 40 | 21 | 7 | 0 | 1 | 28 | 31 | 0 |
| 2024 | Financial management | 8 | 8 | 56 | 17 | 12 | 0 | 0 | 29 | 15 | 0 |
| 2024 | Procurement | 25 | 25 | 17 | 17 | 17 | 0 | 0 | 33 | 50 | 0 |
| 2024 | Real property | 14 | 21 | 50 | 7 | 7 | 0 | 0 | 14 | 36 | 0 |
| 2024 | Information management | 15 | 12 | 34 | 22 | 17 | 0 | 0 | 39 | 27 | 0 |
| 2024 | Information technology | 13 | 23 | 30 | 23 | 11 | 0 | 0 | 34 | 36 | 0 |
| 2024 | Internal audit | 0 | 27 | 64 | 0 | 0 | 0 | 9 | 0 | 30 | 0 |
| 2024 | Data sciences | 8 | 25 | 25 | 8 | 33 | 0 | 0 | 42 | 33 | 0 |
| 2024 | Policy | 24 | 21 | 38 | 12 | 5 | 0 | 0 | 17 | 45 | 0 |
| 2024 | Project management | 3 | 17 | 40 | 33 | 7 | 0 | 0 | 40 | 20 | 0 |
| 2024 | Other services to the public | 19 | 10 | 43 | 24 | 5 | 0 | 0 | 29 | 29 | 0 |
| 2024 | None of the above | 16 | 28 | 39 | 12 | 4 | 0 | 0 | 17 | 44 | 0 |
Compensation
Pay or other compensation issues
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Client contact centre | 7 | 93 | 0 |
| 2024 | Health care practitioners | 0 | 93 | 0 |
| 2024 | Intelligence analysts | 15 | 63 | 0 |
| 2024 | Compliance, inspection and enforcement | 18 | 64 | 0 |
| 2024 | Communications or public affairs | 0 | 100 | 0 |
| 2024 | Access to information and privacy | 15 | 77 | 0 |
| 2024 | Security | 16 | 60 | 0 |
| 2024 | Science and technology | 17 | 59 | 0 |
| 2024 | Library services | 17 | 67 | 0 |
| 2024 | Legal services | 0 | 80 | 0 |
| 2024 | Administration and operations | 6 | 77 | 0 |
| 2024 | Human resources | 8 | 80 | 0 |
| 2024 | Financial management | 12 | 77 | 0 |
| 2024 | Procurement | 8 | 50 | 0 |
| 2024 | Real property | 7 | 86 | 0 |
| 2024 | Information management | 7 | 83 | 0 |
| 2024 | Information technology | 13 | 61 | 0 |
| 2024 | Internal audit | 18 | 82 | 0 |
| 2024 | Data sciences | 25 | 33 | 0 |
| 2024 | Policy | 24 | 67 | 0 |
| 2024 | Project management | 10 | 70 | 0 |
| 2024 | Other services to the public | 14 | 71 | 0 |
| 2024 | None of the above | 17 | 60 | 0 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 35 | 65 | 0 |
| 2024 | Security | 45 | 55 | 0 |
| 2024 | Science and technology | 39 | 61 | 0 |
| 2024 | Administration and operations | 70 | 30 | 0 |
| 2024 | Human resources | 55 | 45 | 0 |
| 2024 | Information technology | 63 | 37 | 0 |
| 2024 | Policy | 50 | 50 | 0 |
| 2024 | None of the above | 50 | 50 | 0 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 64 | 21 | 7 | 0 | 0 | 0 | 7 | 69 | 31 | 0 |
| 2024 | Health care practitioners | 64 | 0 | 0 | 0 | 7 | 7 | 21 | 90 | 10 | 0 |
| 2024 | Intelligence analysts | 45 | 11 | 7 | 2 | 3 | 4 | 29 | 67 | 33 | 0 |
| 2024 | Compliance, inspection and enforcement | 27 | 9 | 0 | 9 | 0 | 0 | 55 | 60 | 40 | 0 |
| 2024 | Communications or public affairs | 56 | 13 | 0 | 0 | 0 | 0 | 31 | 82 | 18 | 0 |
| 2024 | Access to information and privacy | 31 | 8 | 8 | 0 | 8 | 8 | 38 | 57 | 43 | 0 |
| 2024 | Security | 48 | 7 | 5 | 3 | 1 | 3 | 31 | 74 | 26 | 0 |
| 2024 | Science and technology | 56 | 11 | 5 | 2 | 2 | 4 | 20 | 74 | 26 | 0 |
| 2024 | Library services | 50 | 8 | 25 | 0 | 0 | 0 | 17 | 60 | 40 | 0 |
| 2024 | Legal services | 35 | 10 | 0 | 0 | 0 | 0 | 55 | 78 | 22 | 0 |
| 2024 | Administration and operations | 51 | 9 | 4 | 2 | 0 | 3 | 30 | 76 | 24 | 0 |
| 2024 | Human resources | 57 | 5 | 2 | 2 | 2 | 5 | 28 | 84 | 16 | 0 |
| 2024 | Financial management | 62 | 10 | 6 | 2 | 0 | 6 | 15 | 78 | 22 | 0 |
| 2024 | Procurement | 42 | 25 | 0 | 0 | 0 | 0 | 33 | 63 | 38 | 0 |
| 2024 | Real property | 43 | 7 | 0 | 0 | 0 | 14 | 36 | 86 | 14 | 0 |
| 2024 | Information management | 53 | 8 | 5 | 0 | 5 | 5 | 25 | 75 | 25 | 0 |
| 2024 | Information technology | 54 | 13 | 8 | 1 | 4 | 3 | 18 | 68 | 32 | 0 |
| 2024 | Internal audit | 55 | 9 | 18 | 0 | 0 | 9 | 9 | 67 | 33 | 0 |
| 2024 | Data sciences | 42 | 0 | 17 | 0 | 0 | 8 | 33 | 71 | 29 | 0 |
| 2024 | Policy | 48 | 14 | 2 | 5 | 0 | 0 | 31 | 69 | 31 | 0 |
| 2024 | Project management | 47 | 0 | 10 | 3 | 3 | 7 | 30 | 74 | 26 | 0 |
| 2024 | Other services to the public | 43 | 5 | 14 | 0 | 0 | 10 | 29 | 69 | 31 | 0 |
| 2024 | None of the above | 52 | 6 | 4 | 2 | 2 | 5 | 29 | 79 | 21 | 0 |
Support to resolve pay or other compensation issues
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Intelligence analysts | 4 | 24 | 11 | 15 | 45 | 0 | 2 | 28 | 61 | 0 |
| 2024 | Security | 15 | 15 | 21 | 15 | 33 | 0 | 0 | 30 | 48 | 0 |
| 2024 | Science and technology | 6 | 17 | 22 | 0 | 44 | 0 | 11 | 25 | 50 | 0 |
| 2024 | Administration and operations | 10 | 30 | 10 | 20 | 20 | 10 | 0 | 44 | 44 | 0 |
| 2024 | Human resources | 9 | 18 | 18 | 45 | 0 | 0 | 9 | 30 | 50 | 0 |
| 2024 | Information technology | 21 | 21 | 5 | 32 | 16 | 0 | 5 | 44 | 50 | 0 |
| 2024 | Policy | 20 | 20 | 10 | 10 | 40 | 0 | 0 | 40 | 50 | 0 |
| 2024 | None of the above | 3 | 22 | 19 | 16 | 38 | 0 | 3 | 26 | 55 | 0 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Intelligence analysts | 2 | 13 | 9 | 18 | 38 | 0 | 20 | 18 | 70 | 0 |
| 2024 | Security | 6 | 18 | 12 | 12 | 36 | 3 | 12 | 29 | 57 | 0 |
| 2024 | Science and technology | 6 | 11 | 17 | 11 | 28 | 6 | 22 | 23 | 54 | 0 |
| 2024 | Administration and operations | 10 | 10 | 10 | 10 | 20 | 10 | 30 | 33 | 50 | 0 |
| 2024 | Human resources | 0 | 27 | 27 | 0 | 18 | 0 | 27 | 38 | 25 | 0 |
| 2024 | Information technology | 21 | 11 | 16 | 11 | 32 | 0 | 11 | 35 | 47 | 0 |
| 2024 | Policy | 0 | 30 | 0 | 0 | 30 | 0 | 40 | 50 | 50 | 0 |
| 2024 | None of the above | 3 | 28 | 22 | 16 | 31 | 0 | 0 | 31 | 47 | 0 |