2024 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 48 19 10 23 0 0 0 67 23 10
2024 Legal services 39 38 8 8 6 0 0 78 14 345
2024 Administration and operations 36 33 14 5 12 0 0 70 17 55
2024 Human resources 40 43 13 4 0 0 0 83 4 35
2024 Financial management 28 52 11 4 5 0 0 80 9 25
2024 Information management 41 18 8 25 8 0 0 59 33 10
2024 Information technology 26 56 6 6 6 0 0 82 12 15
2024 None of the above 46 33 7 14 0 0 0 79 14 15
2022 Legal services 40 43 6 6 5 0 0 82 11 340
2022 Administration and operations 36 40 15 9 0 0 0 76 9 65
2022 Human resources 49 30 17 2 3 0 0 78 5 35
2022 Financial management 47 47 0 5 0 0 0 95 5 25
2022 Information management 63 22 6 0 8 0 0 85 8 15
2022 Information technology 61 24 6 9 0 0 0 85 9 15
2022 Other services to the public 33 23 29 8 8 0 0 56 16 10
2022 None of the above 54 34 0 0 13 0 0 87 13 15
2020 Legal services 40 42 9 7 3 0 0 81 10 420
2020 Administration and operations 31 50 12 6 2 0 0 81 8 70
2020 Human resources 38 33 13 10 7 0 0 70 16 30
2020 Financial management 44 38 9 4 4 0 0 82 9 25
2020 None of the above 26 25 7 16 27 0 0 51 42 15
2019 Legal services 40 39 9 9 4 0 0 79 12 400
2019 Administration and operations 44 34 11 8 4 0 0 77 12 55
2019 Human resources 56 20 12 0 12 0 0 76 12 25
2019 Financial management 28 26 33 7 7 0 0 54 13 15
2019 None of the above 52 30 12 0 0 0 6 88 0 15

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 18 43 33 0 7 0 0 61 7 10
2024 Legal services 29 35 11 12 12 0 0 64 24 345
2024 Administration and operations 34 32 8 12 14 0 0 66 26 55
2024 Human resources 57 24 9 10 0 0 0 81 10 35
2024 Financial management 46 25 12 11 5 0 0 71 16 25
2024 Information management 15 41 27 0 16 0 0 56 16 10
2024 Information technology 26 38 24 0 12 0 0 64 12 15
2024 None of the above 41 24 16 7 13 0 0 64 20 15
2022 Legal services 30 37 8 14 10 0 0 68 24 340
2022 Administration and operations 46 30 6 9 7 2 0 78 16 65
2022 Human resources 49 40 6 5 0 0 0 88 5 35
2022 Financial management 55 33 9 0 3 0 0 88 3 25
2022 Information management 50 25 8 8 8 0 0 75 17 15
2022 Information technology 55 27 8 0 11 0 0 81 11 15
2022 Other services to the public 25 17 24 11 24 0 0 41 35 10
2022 None of the above 61 14 11 0 6 0 7 81 7 15
2020 Legal services 31 35 14 10 9 0 0 67 19 420
2020 Administration and operations 37 39 10 8 6 0 0 76 14 70
2020 Human resources 32 42 13 7 7 0 0 74 13 30
2020 Financial management 40 38 0 14 9 0 0 78 22 25
2020 None of the above 26 12 12 19 30 0 0 39 49 15
2019 Legal services 30 34 9 13 14 0 0 63 27 395
2019 Administration and operations 43 28 11 12 6 0 0 72 17 55
2019 Human resources 44 28 8 16 4 0 0 72 20 25
2019 Financial management 24 37 26 7 7 0 0 60 13 15
2019 None of the above 27 43 18 6 6 0 0 70 12 15

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 36 25 39 0 0 0 0 61 0 10
2024 Legal services 54 29 9 5 3 0 0 83 8 345
2024 Administration and operations 50 22 17 7 5 0 0 72 12 55
2024 Human resources 55 26 10 9 0 0 0 81 9 35
2024 Financial management 46 37 11 0 5 0 0 84 5 25
2024 Information management 39 44 9 0 8 0 0 82 8 10
2024 Information technology 56 26 6 6 6 0 0 82 12 15
2024 None of the above 69 18 5 8 0 0 0 86 8 15
2022 Legal services 52 34 9 2 2 0 0 86 4 340
2022 Administration and operations 48 34 12 4 1 0 0 82 6 65
2022 Human resources 54 28 13 2 3 0 0 82 5 35
2022 Financial management 70 24 0 5 0 0 0 95 5 25
2022 Information management 58 14 28 0 0 0 0 72 0 15
2022 Information technology 70 22 8 0 0 0 0 92 0 15
2022 Other services to the public 51 22 19 0 8 0 0 73 8 10
2022 None of the above 76 5 7 6 6 0 0 80 13 15
2020 Legal services 55 31 9 3 1 0 0 86 4 415
2020 Administration and operations 59 35 6 0 0 0 0 94 0 70
2020 Human resources 52 38 6 3 0 0 0 90 3 30
2020 Financial management 60 27 5 4 4 0 0 86 9 25
2020 None of the above 32 26 28 7 7 0 0 58 14 15
2019 Legal services 56 34 7 2 2 0 0 90 4 395
2019 Administration and operations 64 28 6 2 0 0 0 92 2 55
2019 Human resources 54 30 13 0 4 0 0 83 4 25
2019 Financial management 34 46 13 7 0 0 0 80 7 15
2019 None of the above 70 24 0 6 0 0 0 94 6 15

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 29 41 30 0 0 0 0 70 0 10
2024 Legal services 41 32 15 7 5 0 0 74 12 345
2024 Administration and operations 44 25 19 9 2 0 0 69 11 55
2024 Human resources 44 37 13 6 0 0 0 82 6 35
2024 Financial management 43 44 13 0 0 0 0 87 0 25
2024 Information management 42 23 8 19 8 0 0 65 27 10
2024 Information technology 26 56 0 6 12 0 0 82 18 15
2024 None of the above 41 49 5 5 0 0 0 90 5 15
2022 Legal services 42 39 8 6 5 0 0 81 11 340
2022 Administration and operations 37 40 17 5 1 0 0 77 7 65
2022 Human resources 48 36 5 11 0 0 0 84 11 35
2022 Financial management 52 39 4 5 0 0 0 91 5 25
2022 Information management 69 22 0 8 0 0 0 92 8 15
2022 Information technology 59 24 13 5 0 0 0 83 5 15
2022 Other services to the public 49 15 28 0 8 0 0 64 8 10
2022 None of the above 48 25 14 0 6 0 7 78 7 15
2020 Legal services 42 39 10 7 2 0 0 81 9 420
2020 Administration and operations 40 49 6 4 0 0 0 90 4 70
2020 Human resources 45 33 3 16 3 0 0 77 19 30
2020 Financial management 58 24 9 4 4 0 0 82 9 25
2020 None of the above 33 26 12 30 0 0 0 58 30 15
2019 Legal services 41 39 11 7 2 0 0 80 9 400
2019 Administration and operations 44 38 14 2 2 0 0 82 4 55
2019 Human resources 56 24 8 8 4 0 0 80 12 25
2019 Financial management 28 33 26 7 7 0 0 61 13 15
2019 None of the above 70 24 0 0 6 0 0 94 6 15

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 18 56 9 10 0 7 0 79 11 10
2024 Legal services 29 31 12 12 15 1 0 61 26 345
2024 Administration and operations 37 28 12 3 17 2 0 67 21 55
2024 Human resources 52 40 0 9 0 0 0 91 9 35
2024 Financial management 48 40 4 4 5 0 0 87 9 25
2024 Information management 32 19 17 18 8 0 6 54 27 10
2024 Information technology 26 43 19 6 6 0 0 69 12 15
2024 None of the above 45 25 5 11 14 0 0 70 25 15
2022 Legal services 37 31 10 10 11 1 0 69 21 340
2022 Administration and operations 50 30 9 9 2 0 0 80 11 65
2022 Human resources 53 30 11 2 0 0 3 86 3 35
2022 Financial management 72 19 5 3 0 0 0 91 3 25
2022 Information management 57 35 0 8 0 0 0 92 8 15
2022 Information technology 59 18 11 12 0 0 0 77 12 15
2022 Other services to the public 34 29 0 0 37 0 0 63 37 10
2022 None of the above 33 47 0 0 20 0 0 80 20 15
2020 Legal services 38 30 14 8 9 0 0 68 17 420
2020 Administration and operations 41 34 13 11 1 0 0 75 13 70
2020 Human resources 41 33 17 10 0 0 0 73 10 30
2020 Financial management 39 31 14 9 4 4 0 72 13 25
2020 None of the above 26 25 6 23 20 0 0 51 43 15
2019 Legal services 29 29 15 15 11 1 0 58 26 395
2019 Administration and operations 31 37 17 6 8 2 0 69 14 55
2019 Human resources 49 16 28 4 4 0 0 64 8 25
2019 Financial management 50 17 13 13 7 0 0 67 20 15
2019 None of the above 52 35 0 6 6 0 0 88 12 15

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 30 31 23 10 0 7 0 65 11 10
2024 Legal services 28 36 11 13 12 0 0 64 25 345
2024 Administration and operations 42 26 15 11 6 0 0 68 17 55
2024 Human resources 49 30 6 14 0 0 0 79 14 35
2024 Financial management 48 40 4 4 5 0 0 87 9 25
2024 Information management 23 27 14 27 8 0 0 51 35 10
2024 Information technology 26 50 12 6 6 0 0 76 12 15
2024 None of the above 45 19 10 5 14 6 0 68 21 15
2022 Legal services 34 35 10 12 9 1 0 69 21 340
2022 Administration and operations 43 38 8 8 3 0 0 81 11 65
2022 Human resources 53 30 9 5 0 0 3 86 5 35
2022 Financial management 72 19 5 3 0 0 0 91 3 25
2022 Information management 64 28 0 8 0 0 0 92 8 15
2022 Information technology 59 18 11 12 0 0 0 77 12 15
2022 Other services to the public 16 40 16 0 28 0 0 56 28 10
2022 None of the above 27 53 0 0 20 0 0 80 20 15
2020 Legal services 36 34 13 9 8 0 0 70 17 415
2020 Administration and operations 44 36 11 4 3 0 1 81 7 70
2020 Human resources 39 45 10 6 0 0 0 84 6 30
2020 Financial management 47 22 14 9 4 4 0 72 13 25
2020 None of the above 28 20 12 19 21 0 0 48 40 15
2019 Legal services 29 32 15 13 11 0 0 61 24 400
2019 Administration and operations 27 44 15 8 6 0 0 71 14 55
2019 Human resources 48 16 24 8 4 0 0 64 12 25
2019 Financial management 37 30 13 20 0 0 0 67 20 15
2019 None of the above 40 47 0 0 12 0 0 88 12 15

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 29 20 44 0 0 7 0 53 0 10
2024 Legal services 33 21 15 10 13 5 1 58 26 345
2024 Administration and operations 37 27 9 15 10 2 0 66 25 55
2024 Human resources 40 30 14 11 0 6 0 74 12 35
2024 Financial management 47 28 12 4 5 4 0 78 9 25
2024 Information management 33 10 14 26 18 0 0 43 43 10
2024 Information technology 26 26 25 18 6 0 0 51 24 15
2024 None of the above 39 24 11 0 19 0 6 67 21 15
2022 Legal services 34 26 10 14 10 4 1 64 26 340
2022 Administration and operations 36 28 21 7 6 2 0 65 14 65
2022 Human resources 46 36 5 8 5 0 0 82 13 35
2022 Financial management 64 23 4 5 3 0 0 87 9 25
2022 Information management 46 16 22 8 8 0 0 62 16 15
2022 Information technology 59 12 0 9 14 6 0 75 25 15
2022 Other services to the public 25 6 17 16 37 0 0 31 52 10
2022 None of the above 35 32 0 6 20 7 0 72 28 15
2020 Legal services 38 23 15 12 8 3 0 64 21 420
2020 Administration and operations 39 22 23 7 4 3 3 64 12 70
2020 Human resources 40 31 16 13 0 0 0 71 13 30
2020 Financial management 38 17 23 0 13 9 0 61 14 25
2020 None of the above 33 11 6 24 27 0 0 43 51 15
2019 Legal services 33 21 16 14 12 3 1 56 27 400
2019 Administration and operations 34 19 21 13 8 4 2 56 22 55
2019 Human resources 32 24 21 12 8 4 0 58 20 25
2019 Financial management 37 24 13 20 7 0 0 60 27 15
2019 None of the above 35 41 24 0 0 0 0 76 0 15
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Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 31 29 23 0 0 7 10 73 0 10
2024 Legal services 38 28 16 7 6 1 4 70 14 340
2024 Administration and operations 40 27 14 5 4 4 6 75 10 55
2024 Human resources 63 25 6 3 0 0 3 90 3 35
2024 Financial management 52 36 8 0 0 0 4 92 0 25
2024 Information management 41 41 9 0 0 0 8 90 0 10
2024 Information technology 51 17 26 0 6 0 0 68 6 15
2024 None of the above 50 17 9 0 7 0 17 81 8 15
2022 Legal services 41 32 14 4 4 1 4 77 8 340
2022 Administration and operations 48 18 12 9 1 5 7 75 12 65
2022 Human resources 65 21 7 0 0 0 6 93 0 35
2022 Financial management 65 26 0 3 0 0 5 96 4 25
2022 Information management 64 8 11 0 0 0 16 86 0 15
2022 Information technology 40 43 12 0 0 4 0 88 0 15
2022 Other services to the public 31 10 24 16 20 0 0 41 35 10
2022 None of the above 48 35 18 0 0 0 0 82 0 15
2020 Legal services 42 26 18 6 4 1 3 71 10 420
2020 Administration and operations 48 23 13 4 2 4 6 79 7 70
2020 Human resources 74 10 9 0 3 0 4 87 3 30
2020 Financial management 61 18 13 0 0 4 4 86 0 25
2020 None of the above 32 20 25 4 19 0 0 52 23 15
2019 Legal services 41 24 17 7 5 1 5 69 13 395
2019 Administration and operations 36 30 23 2 6 2 2 68 8 55
2019 Human resources 60 24 16 0 0 0 0 84 0 25
2019 Financial management 47 0 53 0 0 0 0 47 0 15
2019 None of the above 21 36 31 6 6 0 0 57 12 15

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 61 23 17 0 0 0 0 83 0 10
2024 Legal services 41 31 9 9 8 1 1 74 17 345
2024 Administration and operations 45 29 6 2 17 2 0 75 19 55
2024 Human resources 64 29 3 4 0 0 0 93 4 35
2024 Financial management 48 29 18 5 0 0 0 77 5 25
2024 Information management 67 24 9 0 0 0 0 91 0 10
2024 Information technology 45 37 12 0 6 0 0 82 6 15
2024 None of the above 25 42 5 13 9 0 6 71 23 15
2022 Legal services 38 32 11 10 6 1 1 72 16 340
2022 Administration and operations 58 20 7 8 7 0 0 78 14 65
2022 Human resources 60 30 5 3 2 0 0 90 5 35
2022 Financial management 72 28 0 0 0 0 0 100 0 25
2022 Information management 69 14 0 0 8 0 8 91 9 15
2022 Information technology 46 41 13 0 0 0 0 87 0 15
2022 Other services to the public 34 22 8 8 28 0 0 57 35 10
2022 None of the above 49 40 11 0 0 0 0 89 0 15
2020 Legal services 40 28 12 10 8 0 1 69 18 420
2020 Administration and operations 45 23 9 10 8 6 0 71 19 70
2020 Human resources 58 29 3 7 3 0 0 87 10 30
2020 Financial management 56 18 9 4 4 4 4 81 9 25
2020 None of the above 25 33 6 17 19 0 0 58 36 15
2019 Legal services 37 30 9 12 11 1 1 67 23 395
2019 Administration and operations 42 33 13 8 2 2 0 77 10 55
2019 Human resources 44 33 16 8 0 0 0 76 8 25
2019 Financial management 41 33 13 14 0 0 0 73 14 15
2019 None of the above 34 36 18 6 6 0 0 69 12 15

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 39 54 0 0 7 0 0 93 7 10
2024 Legal services 49 24 13 5 9 0 0 73 13 345
2024 Administration and operations 52 24 11 4 10 0 0 76 14 55
2024 Human resources 69 31 0 0 0 0 0 100 0 35
2024 Financial management 55 31 10 0 4 0 0 86 4 25
2024 Information management 67 24 0 9 0 0 0 91 9 10
2024 Information technology 64 12 12 0 12 0 0 76 12 15
2024 None of the above 44 23 16 0 10 0 6 72 11 15
2022 Legal services 51 28 12 4 5 0 0 79 9 340
2022 Administration and operations 62 20 8 5 5 0 0 83 10 65
2022 Human resources 71 19 0 7 3 0 0 90 10 35
2022 Financial management 69 25 6 0 0 0 0 94 0 25
2022 Information management 83 17 0 0 0 0 0 100 0 15
2022 Information technology 59 17 18 7 0 0 0 75 7 15
2022 Other services to the public 52 0 6 15 27 0 0 52 42 10
2022 None of the above 76 12 6 6 0 0 0 88 6 15
2020 Legal services 48 27 11 8 5 0 1 76 13 420
2020 Administration and operations 64 16 6 6 3 3 3 85 9 70
2020 Human resources 61 23 3 7 6 0 0 84 13 30
2020 Financial management 61 17 14 0 4 4 0 81 4 25
2020 None of the above 39 26 6 17 13 0 0 64 30 15
2019 Legal services 44 28 10 8 9 0 0 72 17 400
2019 Administration and operations 58 24 8 6 4 0 0 83 9 55
2019 Human resources 68 24 0 4 4 0 0 92 8 25
2019 Financial management 47 26 20 0 7 0 0 74 7 15
2019 None of the above 40 30 12 18 0 0 0 69 18 15

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 0 57 10 0 0 33 0 85 0 10
2024 Legal services 39 27 13 9 9 3 0 68 19 345
2024 Administration and operations 38 33 14 4 2 8 2 78 6 55
2024 Human resources 24 50 11 6 3 6 0 78 10 35
2024 Financial management 39 34 8 7 5 8 0 79 13 25
2024 Information management 43 13 36 8 0 0 0 56 8 10
2024 Information technology 32 20 12 13 24 0 0 52 36 15
2024 None of the above 41 29 0 10 14 6 0 74 26 15
2022 Legal services 43 30 9 8 5 5 0 76 14 340
2022 Administration and operations 53 27 5 8 1 5 1 85 10 65
2022 Human resources 54 21 16 0 0 9 0 82 0 35
2022 Financial management 73 23 0 0 0 4 0 100 0 25
2022 Information management 59 17 7 0 0 6 11 91 0 15
2022 Information technology 43 31 17 0 4 4 0 77 5 15
2022 Other services to the public 25 26 23 11 8 8 0 55 20 10
2022 None of the above 36 38 5 0 6 14 0 87 7 15
2020 Legal services 42 27 12 8 8 3 0 71 17 420
2020 Administration and operations 44 26 12 5 4 7 1 77 10 70
2020 Human resources 47 30 13 0 7 4 0 80 7 30
2020 Financial management 52 17 14 9 4 4 0 72 13 25
2020 None of the above 26 32 0 19 13 10 0 64 36 15
2019 Legal services 38 28 11 9 9 4 0 69 20 400
2019 Administration and operations 38 22 19 11 4 6 0 64 16 55
2019 Human resources 33 35 8 12 12 0 0 68 23 25
2019 Financial management 37 50 0 13 0 0 0 87 13 15
2019 None of the above 54 27 0 13 6 0 0 82 18 15

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 12 45 30 0 0 13 0 65 0 10
2024 Legal services 28 30 13 16 12 2 0 59 28 345
2024 Administration and operations 42 33 9 6 11 0 0 75 16 55
2024 Human resources 21 32 32 12 3 0 0 53 15 35
2024 Financial management 31 46 7 4 5 8 0 83 10 25
2024 Information management 26 24 26 8 16 0 0 50 25 10
2024 Information technology 26 12 19 19 24 0 0 38 43 15
2024 None of the above 41 29 0 10 14 0 6 74 26 15
2022 Legal services 32 34 11 10 12 1 0 66 23 340
2022 Administration and operations 48 32 10 6 1 2 1 82 8 65
2022 Human resources 56 26 10 5 0 3 0 84 6 35
2022 Financial management 71 24 5 0 0 0 0 95 0 25
2022 Information management 45 41 14 0 0 0 0 86 0 15
2022 Information technology 56 28 0 12 4 0 0 83 17 15
2022 Other services to the public 25 26 16 6 27 0 0 50 34 10
2022 None of the above 35 32 5 6 6 14 0 79 15 15
2020 Legal services 35 29 15 10 11 1 0 64 21 420
2020 Administration and operations 45 25 14 7 3 4 1 75 10 70
2020 Human resources 49 23 14 7 3 4 0 75 11 30
2020 Financial management 43 22 18 9 4 4 0 68 13 25
2020 None of the above 30 26 17 0 26 0 0 56 26 15
2019 Legal services 30 29 12 14 14 1 0 59 28 400
2019 Administration and operations 38 26 17 11 4 4 0 67 16 55
2019 Human resources 37 32 8 19 4 0 0 68 23 25
2019 Financial management 30 24 33 7 7 0 0 54 13 15
2019 None of the above 60 22 6 6 6 0 0 82 12 15

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 12 46 0 10 0 33 0 86 14 10
2024 Legal services 19 30 14 19 16 3 0 50 36 345
2024 Administration and operations 33 31 11 9 14 2 0 65 24 55
2024 Human resources 10 36 28 17 3 5 0 49 21 35
2024 Financial management 26 30 17 11 8 8 0 61 20 25
2024 Information management 9 50 9 0 25 6 0 64 26 10
2024 Information technology 19 7 26 13 36 0 0 25 49 15
2024 None of the above 35 24 15 5 14 6 0 63 21 15
2022 Legal services 21 33 19 11 13 3 0 56 25 340
2022 Administration and operations 41 31 13 5 3 6 1 78 8 65
2022 Human resources 44 26 12 11 0 5 0 75 12 35
2022 Financial management 46 36 9 4 0 4 0 86 4 25
2022 Information management 46 40 0 14 0 0 0 86 14 15
2022 Information technology 44 34 11 12 0 0 0 77 12 15
2022 Other services to the public 18 14 25 16 19 8 0 35 37 10
2022 None of the above 22 40 12 6 13 7 0 66 21 15
2020 Legal services 24 31 17 16 11 2 0 56 27 415
2020 Administration and operations 33 32 20 6 4 6 0 68 11 70
2020 Human resources 40 33 13 6 3 4 0 76 10 30
2020 Financial management 38 18 19 13 9 4 0 58 22 25
2020 None of the above 26 30 17 0 26 0 0 56 26 15
2019 Legal services 21 29 14 17 15 5 0 52 33 395
2019 Administration and operations 32 28 23 9 4 4 0 63 14 55
2019 Human resources 37 31 12 4 16 0 0 68 20 25
2019 Financial management 34 20 27 20 0 0 0 54 20 15
2019 None of the above 30 28 24 6 6 6 0 62 13 15

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 35 13 20 19 7 7 0 51 28 10
2024 Legal services 19 27 14 18 18 2 0 48 38 345
2024 Administration and operations 27 32 12 10 14 4 0 61 26 55
2024 Human resources 13 40 20 23 2 2 0 54 26 35
2024 Financial management 27 45 12 4 5 8 0 78 10 25
2024 Information management 0 42 17 18 16 6 0 45 36 10
2024 Information technology 13 18 33 6 30 0 0 31 36 15
2024 None of the above 39 19 5 10 20 6 0 63 32 15
2022 Legal services 19 38 14 12 16 2 0 58 28 340
2022 Administration and operations 41 35 9 3 8 3 1 80 11 65
2022 Human resources 41 40 11 8 0 0 0 81 8 35
2022 Financial management 54 37 5 0 4 0 0 91 4 25
2022 Information management 48 21 31 0 0 0 0 69 0 15
2022 Information technology 54 22 5 19 0 0 0 77 19 15
2022 Other services to the public 18 6 19 33 16 8 0 27 53 10
2022 None of the above 23 38 19 0 13 7 0 66 14 15
2020 Legal services 25 31 14 18 12 1 0 56 30 420
2020 Administration and operations 34 29 12 18 6 1 0 64 24 70
2020 Human resources 40 34 16 3 7 0 0 74 10 30
2020 Financial management 33 22 19 4 17 4 0 58 22 25
2020 None of the above 26 37 0 17 20 0 0 63 37 15
2019 Legal services 18 28 14 17 20 2 0 48 37 400
2019 Administration and operations 27 33 13 13 8 6 0 64 22 55
2019 Human resources 24 40 16 4 16 0 0 64 20 25
2019 Financial management 34 7 26 33 0 0 0 41 33 15
2019 None of the above 24 40 24 6 6 0 0 64 12 15
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 18 34 10 19 19 0 0 52 38 10
2024 Legal services 24 32 16 9 19 0 0 57 27 345
2024 Administration and operations 40 28 6 13 10 2 0 69 24 55
2024 Human resources 41 33 14 12 0 0 0 74 12 35
2024 Financial management 43 28 10 10 9 0 0 71 19 25
2024 Information management 25 22 19 17 16 0 0 47 33 10
2024 Information technology 32 31 25 0 12 0 0 62 12 15
2024 None of the above 28 36 11 0 25 0 0 64 25 15
2022 Legal services 25 35 16 12 12 0 0 60 24 340
2022 Administration and operations 42 30 12 7 7 2 0 73 14 65
2022 Human resources 53 30 9 5 2 0 0 84 7 35
2022 Financial management 64 30 6 0 0 0 0 94 0 25
2022 Information management 50 17 16 0 17 0 0 68 17 15
2022 Information technology 65 31 0 0 4 0 0 96 4 15
2022 Other services to the public 34 23 8 11 25 0 0 56 36 10
2022 None of the above 40 34 12 0 6 8 0 80 7 15
2020 Legal services 23 39 12 15 10 0 0 62 25 420
2020 Administration and operations 39 23 20 11 7 0 0 62 18 70
2020 Human resources 46 37 6 4 7 0 0 83 10 30
2020 Financial management 40 39 13 9 0 0 0 78 9 25
2020 None of the above 19 27 0 41 13 0 0 46 54 15
2019 Legal services 24 33 12 16 14 0 0 58 30 400
2019 Administration and operations 32 32 13 13 8 2 0 65 21 55
2019 Human resources 36 32 12 12 8 0 0 68 20 25
2019 Financial management 34 33 7 27 0 0 0 67 27 15
2019 None of the above 28 25 23 12 6 6 0 56 19 15

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 18 57 9 0 16 0 0 74 16 10
2024 Legal services 37 42 8 8 5 0 0 79 13 345
2024 Administration and operations 36 35 12 7 10 0 0 71 17 55
2024 Human resources 44 47 7 3 0 0 0 90 3 35
2024 Financial management 38 53 0 4 5 0 0 91 9 25
2024 Information management 23 37 14 18 8 0 0 60 26 10
2024 Information technology 31 14 6 31 18 0 0 45 49 15
2024 None of the above 35 49 6 0 10 0 0 84 10 15
2022 Legal services 34 49 6 7 4 0 0 83 11 340
2022 Administration and operations 38 46 6 8 1 0 0 84 9 65
2022 Human resources 52 34 12 3 0 0 0 85 3 35
2022 Financial management 31 61 8 0 0 0 0 92 0 25
2022 Information management 66 34 0 0 0 0 0 100 0 15
2022 Information technology 60 29 0 11 0 0 0 89 11 15
2022 Other services to the public 15 67 17 0 0 0 0 83 0 10
2022 None of the above 55 32 0 0 13 0 0 87 13 15
2020 Legal services 31 46 9 11 4 1 0 77 15 420
2020 Administration and operations 32 47 14 6 1 0 0 79 7 70
2020 Human resources 35 42 10 9 3 0 0 77 12 30
2020 Financial management 33 27 18 22 0 0 0 61 22 25
2020 None of the above 33 38 11 13 6 0 0 70 19 15
2019 Legal services 31 42 10 11 6 0 0 73 17 395
2019 Administration and operations 38 34 19 8 2 0 0 72 9 55
2019 Human resources 40 44 4 8 0 4 0 88 8 25
2019 Financial management 30 37 26 7 0 0 0 67 7 15
2019 None of the above 16 43 23 12 6 0 0 59 18 15

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 31 53 10 0 7 0 0 83 7 10
2024 Legal services 36 38 9 7 9 0 1 75 16 345
2024 Administration and operations 46 28 7 10 9 0 0 74 19 55
2024 Human resources 51 46 3 0 0 0 0 97 0 35
2024 Financial management 50 46 4 0 0 0 0 96 0 25
2024 Information management 63 18 9 9 0 0 0 81 9 10
2024 Information technology 45 49 0 0 6 0 0 94 6 15
2024 None of the above 37 24 16 5 10 0 6 66 17 15
2022 Legal services 34 37 12 7 8 1 1 72 15 340
2022 Administration and operations 58 14 11 7 9 0 0 73 17 65
2022 Human resources 59 24 15 2 0 0 0 83 2 35
2022 Financial management 35 62 0 3 0 0 0 97 3 25
2022 Information management 66 17 17 0 0 0 0 83 0 15
2022 Information technology 52 23 17 8 0 0 0 75 8 15
2022 Other services to the public 25 25 8 22 20 0 0 50 42 10
2022 None of the above 55 40 5 0 0 0 0 95 0 15
2020 Legal services 34 34 11 11 9 1 0 69 19 415
2020 Administration and operations 41 31 10 10 4 3 2 75 15 70
2020 Human resources 52 26 15 0 6 0 0 78 6 30
2020 Financial management 56 22 9 4 4 4 0 82 9 25
2020 None of the above 32 30 12 7 19 0 0 62 26 15
2019 Legal services 34 33 9 14 9 0 0 67 23 400
2019 Administration and operations 38 35 15 4 8 0 0 73 11 55
2019 Human resources 37 44 4 16 0 0 0 80 16 25
2019 Financial management 41 13 46 0 0 0 0 54 0 15
2019 None of the above 36 46 6 6 6 0 0 82 12 15

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 23 51 0 9 16 0 0 74 26 10
2024 Legal services 22 38 10 19 11 0 0 60 30 340
2024 Administration and operations 29 35 12 13 11 0 0 64 24 55
2024 Human resources 39 30 10 11 7 0 3 71 18 35
2024 Financial management 43 28 8 13 8 0 0 72 21 25
2024 Information management 35 33 18 6 8 0 0 68 14 10
2024 Information technology 33 31 12 6 18 0 0 64 24 15
2024 None of the above 16 47 6 17 14 0 0 63 31 15
2022 Legal services 26 43 9 15 8 0 0 69 22 340
2022 Administration and operations 28 37 12 13 9 0 2 66 22 65
2022 Human resources 44 43 5 8 0 0 0 88 8 35
2022 Financial management 43 45 9 4 0 0 0 88 4 25
2022 Information management 55 37 0 0 8 0 0 92 8 15
2022 Information technology 65 22 6 7 0 0 0 87 7 15
2022 Other services to the public 6 52 8 34 0 0 0 58 34 10
2022 None of the above 49 19 14 12 6 0 0 68 18 15
2020 Legal services 25 46 9 14 7 0 0 71 20 420
2020 Administration and operations 27 39 16 13 3 0 1 68 16 70
2020 Human resources 41 29 7 24 0 0 0 70 24 30
2020 Financial management 43 30 9 4 13 0 0 73 17 25
2020 None of the above 26 31 6 12 25 0 0 57 37 15
2019 Legal services 19 43 9 20 9 0 0 62 29 395
2019 Administration and operations 31 35 12 17 6 0 0 66 23 55
2019 Human resources 28 40 8 16 8 0 0 68 24 25
2019 Financial management 28 26 20 26 0 0 0 54 26 15
2019 None of the above 16 47 12 6 12 0 6 67 20 15

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 37 23 10 13 0 16 0 72 16 10
2024 Legal services 50 24 11 6 7 1 1 75 13 345
2024 Administration and operations 54 14 9 7 9 8 0 73 18 55
2024 Human resources 65 25 10 0 0 0 0 90 0 35
2024 Financial management 46 32 14 5 4 0 0 78 9 25
2024 Information management 73 27 0 0 0 0 0 100 0 10
2024 Information technology 58 12 0 6 24 0 0 70 30 15
2024 None of the above 27 42 4 0 10 6 11 83 13 15
2022 Legal services 48 26 12 6 5 1 2 76 12 340
2022 Administration and operations 57 17 9 5 6 3 3 79 12 65
2022 Human resources 69 18 5 2 3 0 2 89 6 35
2022 Financial management 55 29 9 0 3 3 0 87 4 25
2022 Information management 75 8 8 0 8 0 0 83 8 15
2022 Information technology 59 23 14 4 0 0 0 81 4 15
2022 Other services to the public 25 23 16 8 20 0 9 52 30 10
2022 None of the above 48 29 16 0 0 7 0 83 0 15
2020 Legal services 45 24 16 6 6 1 1 70 13 420
2020 Administration and operations 45 20 16 7 4 6 1 70 13 70
2020 Human resources 64 19 7 4 6 0 0 83 10 30
2020 Financial management 54 19 13 0 4 4 5 80 5 20
2020 None of the above 40 19 28 0 13 0 0 59 13 15

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 12 28 40 7 13 0 0 40 20 10
2024 Legal services 19 34 12 15 19 1 0 54 35 345
2024 Administration and operations 25 27 9 14 17 6 1 56 34 55
2024 Human resources 23 32 18 21 6 0 0 55 27 35
2024 Financial management 24 39 9 0 20 8 0 68 21 25
2024 Information management 23 37 16 8 16 0 0 60 24 10
2024 Information technology 19 12 39 6 24 0 0 31 30 15
2024 None of the above 30 19 10 15 20 6 0 52 37 15
2022 Legal services 17 38 14 13 16 2 0 56 30 340
2022 Administration and operations 26 43 9 10 7 5 0 73 18 65
2022 Human resources 45 23 10 15 6 0 0 69 22 35
2022 Financial management 62 28 0 0 3 6 0 96 4 25
2022 Information management 59 13 11 0 8 8 0 78 9 15
2022 Information technology 37 35 17 10 0 0 0 73 10 15
2022 Other services to the public 25 8 9 23 35 0 0 32 58 10
2022 None of the above 21 36 23 0 6 14 0 66 7 15
2020 Legal services 18 33 14 17 15 1 1 53 33 415
2020 Administration and operations 27 25 20 19 4 4 0 55 24 70
2020 Human resources 17 43 23 11 7 0 0 60 18 30
2020 Financial management 35 34 0 13 4 14 0 80 20 25
2020 None of the above 26 11 24 7 32 0 0 37 39 15
2019 Legal services 16 26 14 21 22 1 0 42 43 395
2019 Administration and operations 25 26 23 11 9 6 0 54 22 55
2019 Human resources 24 40 8 19 8 0 0 64 28 25
2019 Financial management 30 33 20 17 0 0 0 63 17 15
2019 None of the above 46 4 31 12 7 0 0 49 19 15

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 23 23 26 12 10 0 7 25 75 10
2024 Legal services 38 25 15 7 10 1 5 41 59 345
2024 Administration and operations 46 21 13 5 4 4 7 52 48 55
2024 Human resources 56 20 15 6 3 0 0 56 44 35
2024 Financial management 48 21 12 4 4 0 12 54 46 25
2024 Information management 52 22 0 26 0 0 0 52 48 10
2024 Information technology 75 13 0 0 6 0 6 79 21 15
2024 None of the above 52 25 10 0 7 0 6 55 45 15
2022 Legal services 38 27 17 7 7 1 3 340
2022 Administration and operations 51 19 9 5 7 2 8 65
2022 Human resources 57 25 10 0 0 0 8 35
2022 Financial management 55 21 21 0 0 0 3 25
2022 Information management 59 34 7 0 0 0 0 15
2022 Information technology 53 20 4 0 0 0 23 15
2022 Other services to the public 34 9 22 14 11 0 10 10
2022 None of the above 53 6 20 7 0 0 14 15
2020 Legal services 42 24 15 8 7 2 3 420
2020 Administration and operations 54 17 14 6 3 0 7 70
2020 Human resources 51 18 23 2 6 0 0 30
2020 Financial management 38 31 14 5 4 4 4 25
2020 None of the above 44 26 14 6 7 4 0 15
2019 Legal services 45 21 17 6 6 2 4 395
2019 Administration and operations 62 17 7 6 0 4 4 55
2019 Human resources 60 28 0 8 4 0 0 25
2019 Financial management 39 34 13 7 7 0 0 15
2019 None of the above 52 24 17 0 0 6 0 15

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 44 0 12 21 0 0 23 58 42 10
2024 Legal services 57 9 4 4 5 3 19 72 28 345
2024 Administration and operations 62 3 5 2 4 2 23 82 18 55
2024 Human resources 63 16 2 6 2 0 10 70 30 35
2024 Financial management 59 9 4 8 5 4 11 70 30 25
2024 Information management 76 0 8 0 8 8 0 83 17 10
2024 Information technology 45 6 6 0 24 0 19 55 45 15
2024 None of the above 55 8 5 5 5 6 15 70 30 15

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 84 0 0 0 0 9 7 100 0 10
2024 Legal services 68 7 7 3 6 4 5 75 25 345
2024 Administration and operations 59 9 9 4 7 10 2 67 33 55
2024 Human resources 81 7 3 0 5 0 4 84 16 35
2024 Financial management 79 8 4 0 5 4 0 82 18 25
2024 Information management 75 9 0 8 0 7 0 81 19 10
2024 Information technology 64 0 0 6 18 0 12 73 27 15
2024 None of the above 61 14 6 5 14 0 0 61 39 15
2022 Legal services 69 9 6 3 4 4 5 340
2022 Administration and operations 74 10 1 3 0 6 5 65
2022 Human resources 75 13 3 0 0 3 7 35
2022 Financial management 88 9 0 0 0 0 3 25
2022 Information management 92 0 0 8 0 0 0 15
2022 Information technology 55 13 0 4 5 0 23 15
2022 Other services to the public 65 0 0 0 20 8 8 10
2022 None of the above 68 5 13 0 0 0 14 15
2020 Legal services 71 8 6 3 4 4 4 420
2020 Administration and operations 74 9 4 1 4 1 6 70
2020 Human resources 83 9 3 0 0 4 0 30
2020 Financial management 68 9 4 4 0 4 9 25
2020 None of the above 59 18 19 0 4 0 0 15
2019 Legal services 73 7 4 4 4 6 3 395
2019 Administration and operations 64 21 2 4 2 6 2 55
2019 Human resources 88 0 4 0 0 0 8 25
2019 Financial management 70 17 7 7 0 0 0 15
2019 None of the above 76 18 0 6 0 0 0 15

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 67 9 0 0 0 0 23 88 12 10
2024 Legal services 71 5 4 2 3 2 14 83 17 345
2024 Administration and operations 66 5 4 2 4 5 13 81 19 55
2024 Human resources 75 5 6 6 0 0 7 81 19 35
2024 Financial management 76 12 5 0 4 0 4 79 21 25
2024 Information management 83 9 0 0 0 0 7 90 10 10
2024 Information technology 69 0 6 0 0 6 19 92 8 15
2024 None of the above 85 6 0 0 3 0 6 90 10 15

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 58 0 19 0 0 0 23 75 25 10
2024 Legal services 62 12 5 5 6 1 10 69 31 345
2024 Administration and operations 57 9 10 2 7 5 10 67 33 55
2024 Human resources 70 8 8 6 4 0 4 73 27 35
2024 Financial management 76 12 5 0 4 0 4 79 21 25
2024 Information management 60 8 14 9 8 0 0 60 40 10
2024 Information technology 45 0 6 0 18 6 25 66 34 15
2024 None of the above 81 12 0 0 7 0 0 81 19 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 0 16 0 21 63 0 0 16 84 10
2024 Legal services 21 28 9 14 23 2 3 52 39 345
2024 Administration and operations 20 16 10 21 25 4 4 39 50 55
2024 Human resources 19 23 6 25 17 6 3 46 47 35
2024 Financial management 23 24 16 13 15 4 4 51 31 25
2024 Information management 7 0 28 40 25 0 0 7 65 10
2024 Information technology 13 27 13 8 39 0 0 40 47 15
2024 None of the above 30 13 11 11 29 0 6 46 42 15
2022 Legal services 17 27 9 20 22 1 4 47 44 340
2022 Administration and operations 24 31 9 7 21 2 6 60 30 65
2022 Human resources 31 37 11 7 12 2 0 69 20 35
2022 Financial management 30 34 13 0 14 0 8 71 15 25
2022 Information management 41 18 8 8 17 8 0 64 27 15
2022 Information technology 28 18 11 18 10 9 6 55 32 15
2022 Other services to the public 13 27 0 9 51 0 0 40 60 10
2022 None of the above 7 40 12 7 26 7 0 51 36 15
2020 Legal services 18 26 13 15 24 3 1 46 40 415
2020 Administration and operations 11 39 9 17 15 4 4 55 35 70
2020 Human resources 33 21 15 17 14 0 0 54 30 30
2020 Financial management 31 14 13 22 4 9 8 53 31 25
2020 None of the above 26 7 12 12 43 0 0 33 55 15
2019 Legal services 18 22 11 17 29 2 2 41 48 400
2019 Administration and operations 14 22 15 20 28 0 0 36 48 55
2019 Human resources 20 35 16 12 16 0 0 56 28 25
2019 Financial management 24 13 13 40 11 0 0 37 50 15
2019 None of the above 18 10 24 18 18 6 6 31 41 15

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 11 41 28 20 0 0 0 52 20 10
2024 Legal services 30 35 11 12 12 0 0 65 24 345
2024 Administration and operations 36 36 9 11 9 0 0 72 19 55
2024 Human resources 46 37 13 4 0 0 0 83 4 35
2024 Financial management 35 38 9 4 9 0 5 77 13 25
2024 Information management 33 26 18 23 0 0 0 60 23 10
2024 Information technology 25 38 6 25 6 0 0 63 31 15
2024 None of the above 44 25 6 0 25 0 0 69 25 15
2022 Legal services 29 41 11 11 8 0 0 70 19 340
2022 Administration and operations 37 36 11 10 3 2 1 76 13 65
2022 Human resources 47 33 11 3 2 0 3 83 6 35
2022 Financial management 48 43 3 5 0 0 0 92 5 25
2022 Information management 43 29 20 0 8 0 0 72 8 15
2022 Information technology 55 26 12 0 7 0 0 81 7 15
2022 Other services to the public 25 40 16 11 8 0 0 65 19 10
2022 None of the above 40 32 0 15 13 0 0 72 28 15
2020 Legal services 29 40 11 10 9 0 0 70 19 420
2020 Administration and operations 37 35 12 9 7 0 0 72 16 70
2020 Human resources 47 40 10 3 0 0 0 87 3 30
2020 Financial management 43 35 9 4 4 4 0 81 9 25
2020 None of the above 26 12 6 26 30 0 0 39 56 15
2019 Legal services 27 36 9 17 11 0 0 63 27 400
2019 Administration and operations 39 32 10 19 0 0 0 71 19 55
2019 Human resources 51 20 8 12 4 0 4 75 17 25
2019 Financial management 34 13 46 7 0 0 0 47 7 15
2019 None of the above 28 48 6 18 0 0 0 76 18 15

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 35 35 17 0 13 0 0 70 13 10
2024 Legal services 33 33 14 10 10 0 0 66 20 345
2024 Administration and operations 48 25 10 5 12 0 0 73 18 55
2024 Human resources 54 33 6 7 0 0 0 87 7 35
2024 Financial management 39 28 13 11 9 0 0 67 20 25
2024 Information management 40 16 9 26 8 0 0 56 34 10
2024 Information technology 32 51 0 6 12 0 0 82 18 15
2024 None of the above 22 36 28 0 7 0 6 62 8 15
2022 Legal services 30 35 17 10 9 0 0 65 19 340
2022 Administration and operations 37 42 14 1 6 0 0 79 7 65
2022 Human resources 64 22 7 5 2 0 0 86 7 35
2022 Financial management 62 27 6 5 0 0 0 89 5 25
2022 Information management 58 14 8 20 0 0 0 72 20 15
2022 Information technology 65 23 12 0 0 0 0 88 0 15
2022 Other services to the public 24 34 23 11 8 0 0 58 19 10
2022 None of the above 32 49 12 0 6 0 0 82 6 15
2020 Legal services 29 35 18 11 7 0 0 64 18 420
2020 Administration and operations 34 47 13 4 1 0 0 81 6 70
2020 Human resources 48 35 10 0 3 0 4 87 3 30
2020 Financial management 46 22 19 4 4 4 0 72 9 25
2020 None of the above 26 31 12 13 13 4 0 60 27 15
2019 Legal services 27 31 18 13 11 0 0 58 24 400
2019 Administration and operations 31 40 23 0 6 0 0 71 6 55
2019 Human resources 64 24 4 4 4 0 0 88 8 25
2019 Financial management 41 13 26 20 0 0 0 54 20 15
2019 None of the above 30 46 12 12 0 0 0 76 12 15

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 23 29 31 10 7 0 0 53 16 10
2024 Legal services 27 33 13 13 14 0 0 60 27 340
2024 Administration and operations 43 24 10 7 16 0 0 67 23 55
2024 Human resources 48 42 7 3 0 0 0 90 3 35
2024 Financial management 39 40 13 0 9 0 0 78 9 25
2024 Information management 33 32 0 19 16 0 0 65 35 10
2024 Information technology 32 27 12 0 30 0 0 58 30 15
2024 None of the above 45 32 5 11 7 0 0 77 18 15
2022 Legal services 29 37 12 13 10 0 0 66 23 340
2022 Administration and operations 39 37 8 8 7 0 0 77 15 65
2022 Human resources 45 30 6 13 6 0 0 75 19 35
2022 Financial management 52 36 9 3 0 0 0 88 3 25
2022 Information management 56 38 0 6 0 0 0 94 6 15
2022 Information technology 72 12 11 5 0 0 0 84 5 15
2022 Other services to the public 24 28 14 6 27 0 0 52 34 10
2022 None of the above 34 38 0 6 22 0 0 72 28 15
2020 Legal services 22 44 11 16 6 1 0 66 23 415
2020 Administration and operations 37 38 13 10 1 0 0 76 11 70
2020 Human resources 33 37 6 11 13 0 0 70 24 30
2020 Financial management 40 27 17 13 4 0 0 66 17 25
2020 None of the above 28 20 6 14 32 0 0 48 46 15
2019 Legal services 17 43 11 19 10 0 0 60 28 395
2019 Administration and operations 38 38 12 4 8 0 0 76 12 50
2019 Human resources 44 20 8 24 4 0 0 64 28 25
2019 Financial management 28 39 20 13 0 0 0 67 13 15
2019 None of the above 18 51 18 12 0 0 0 70 12 15

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 12 49 9 20 0 10 0 68 22 10
2024 Legal services 17 42 13 14 12 2 0 60 26 345
2024 Administration and operations 28 36 13 10 8 5 0 67 20 55
2024 Human resources 40 44 9 4 3 0 0 84 7 35
2024 Financial management 27 35 17 8 8 4 0 65 17 25
2024 Information management 23 27 25 16 8 0 0 51 24 10
2024 Information technology 19 31 25 18 6 0 0 50 24 15
2024 None of the above 35 24 9 11 16 6 0 62 28 15
2022 Legal services 20 43 16 9 10 2 0 64 20 340
2022 Administration and operations 37 32 9 11 1 10 0 76 13 65
2022 Human resources 48 29 22 0 0 0 0 78 0 35
2022 Financial management 46 36 12 0 0 6 0 88 0 25
2022 Information management 29 48 0 0 8 14 0 90 10 15
2022 Information technology 48 35 17 0 0 0 0 83 0 15
2022 Other services to the public 22 43 8 11 16 0 0 65 27 10
2022 None of the above 33 43 17 0 6 0 0 76 6 15
2020 Legal services 20 42 17 12 7 3 0 63 20 420
2020 Administration and operations 34 39 13 8 1 4 0 76 10 70
2020 Human resources 44 37 13 6 0 0 0 81 6 30
2020 Financial management 42 36 14 4 0 4 0 81 4 25
2020 None of the above 26 20 18 6 24 0 7 49 32 15
2019 Legal services 16 38 16 17 9 3 0 57 26 400
2019 Administration and operations 21 43 15 10 8 4 0 66 18 55
2019 Human resources 43 44 8 0 4 0 0 88 4 25
2019 Financial management 30 24 33 13 0 0 0 54 13 15
2019 None of the above 12 57 18 12 0 0 0 70 12 15

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 69 31 0 0 0 0 0 100 0 10
2024 Legal services 26 32 10 15 17 0 0 58 32 345
2024 Administration and operations 49 20 3 9 16 0 2 71 26 55
2024 Human resources 69 23 5 3 0 0 0 92 3 35
2024 Financial management 36 34 20 7 4 0 0 70 10 25
2024 Information management 33 28 16 7 16 0 0 61 23 10
2024 Information technology 31 33 6 12 18 0 0 64 30 15
2024 None of the above 37 31 12 5 14 0 0 68 20 15
2022 Legal services 35 34 11 10 10 0 0 69 20 340
2022 Administration and operations 51 28 8 12 2 0 0 79 13 65
2022 Human resources 61 35 0 2 2 0 0 95 5 35
2022 Financial management 76 15 0 5 0 0 4 95 5 25
2022 Information management 56 37 7 0 0 0 0 93 0 15
2022 Information technology 64 18 7 7 5 0 0 82 11 15
2022 Other services to the public 58 17 6 0 19 0 0 75 19 10
2022 None of the above 47 31 14 7 0 0 0 79 7 15
2020 Legal services 29 38 9 14 9 1 0 67 23 420
2020 Administration and operations 47 31 10 9 3 0 0 78 11 70
2020 Human resources 57 26 0 3 13 0 0 83 17 30
2020 Financial management 40 35 7 9 9 0 0 75 18 25
2020 None of the above 39 24 6 6 25 0 0 63 31 15
2019 Legal services 27 34 11 16 12 0 0 61 27 400
2019 Administration and operations 52 27 8 8 4 2 0 80 12 55
2019 Human resources 56 20 16 0 8 0 0 76 8 25
2019 Financial management 20 41 13 20 7 0 0 61 26 15
2019 None of the above 36 38 12 0 7 7 0 79 7 15

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 53 35 11 0 0 0 0 89 0 10
2024 Legal services 17 24 22 16 21 0 0 41 37 345
2024 Administration and operations 43 31 19 3 2 2 0 75 5 55
2024 Human resources 47 27 18 6 0 0 2 75 6 35
2024 Financial management 30 37 17 8 4 4 0 70 12 25
2024 Information management 36 9 25 14 16 0 0 45 30 10
2024 Information technology 39 6 7 30 13 0 6 48 45 15
2024 None of the above 0 40 40 4 16 0 0 40 20 15
2022 Legal services 21 27 25 12 15 0 0 48 27 340
2022 Administration and operations 49 23 17 6 5 0 0 72 11 65
2022 Human resources 29 37 11 15 8 0 0 66 23 35
2022 Financial management 36 29 17 13 5 0 0 65 18 25
2022 Information management 43 25 7 24 0 0 0 68 24 15
2022 Information technology 40 24 20 7 5 0 4 67 12 15
2022 Other services to the public 9 50 9 8 24 0 0 59 32 10
2022 None of the above 27 19 20 15 20 0 0 46 35 15
2020 Legal services 15 28 23 16 18 0 0 43 34 420
2020 Administration and operations 26 37 21 10 6 0 0 64 15 70
2020 Human resources 22 23 12 23 20 0 0 45 42 30
2020 Financial management 17 36 13 14 20 0 0 53 34 25
2020 None of the above 24 12 27 29 7 0 0 37 37 15
2019 Legal services 13 31 23 14 19 0 0 43 33 395
2019 Administration and operations 41 35 17 4 4 0 0 76 7 55
2019 Human resources 17 28 16 19 20 0 0 45 39 25
2019 Financial management 21 35 23 14 7 0 0 56 21 15
2019 None of the above 22 31 24 18 6 0 0 53 23 15

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 74 20 0 0 0 7 0 100 0 10
2024 Legal services 59 25 5 2 5 3 1 88 7 345
2024 Administration and operations 63 14 11 2 6 5 0 81 8 55
2024 Human resources 94 6 0 0 0 0 0 100 0 35
2024 Financial management 67 21 0 4 4 0 4 92 8 25
2024 Information management 50 14 9 18 0 9 0 70 19 10
2024 Information technology 58 30 6 0 6 0 0 88 6 15
2024 None of the above 58 22 0 0 0 6 13 100 0 15
2022 Legal services 62 22 6 4 2 2 2 87 7 340
2022 Administration and operations 62 20 6 3 4 4 2 87 7 65
2022 Human resources 83 17 0 0 0 0 0 100 0 35
2022 Financial management 76 21 3 0 0 0 0 97 0 25
2022 Information management 78 14 8 0 0 0 0 92 0 15
2022 Information technology 54 19 8 4 0 7 9 86 5 15
2022 Other services to the public 50 17 27 7 0 0 0 67 7 10
2022 None of the above 77 12 11 0 0 0 0 89 0 15

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Communications or public affairs 56 28 16 10
2024 Legal services 24 45 31 345
2024 Administration and operations 34 30 36 55
2024 Human resources 39 35 26 35
2024 Financial management 31 46 23 25
2024 Information management 34 34 32 10
2024 Information technology 30 26 44 15
2024 None of the above 27 24 49 15
2022 Legal services 26 45 29 340
2022 Administration and operations 32 29 39 65
2022 Human resources 25 32 43 35
2022 Financial management 25 40 35 25
2022 Information management 24 62 14 15
2022 Information technology 40 48 12 15
2022 Other services to the public 43 16 41 10
2022 None of the above 20 35 45 15
2020 Legal services 14 52 35 420
2020 Administration and operations 13 39 48 70
2020 Human resources 42 30 29 30
2020 Financial management 36 26 38 25
2020 None of the above 37 20 43 15
2019 Legal services 17 40 42 395
2019 Administration and operations 19 35 47 55
2019 Human resources 31 28 41 25
2019 Financial management 43 17 40 15
2019 None of the above 16 60 24 15

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Legal services 19 21 31 21 1 6 85
2024 Administration and operations 17 25 35 14 10 0 20
2024 Human resources 0 27 42 5 17 9 15
2022 Legal services 20 23 21 26 2 9 90
2022 Administration and operations 14 41 35 0 4 5 20
2020 Legal services 20 16 44 15 0 6 55
2020 Administration and operations 67 10 22 0 0 0 10
2020 Human resources 0 25 75 0 0 0 15
2019 Legal services 10 16 40 23 0 11 70
2019 Administration and operations 10 0 71 0 0 20 10
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 19 32 20 23 7 0 0 51 29 10
2024 Legal services 49 36 8 4 3 1 0 85 8 345
2024 Administration and operations 52 28 5 10 4 0 0 81 14 55
2024 Human resources 57 37 3 3 0 0 0 94 3 35
2024 Financial management 59 28 4 4 5 0 0 87 9 25
2024 Information management 48 36 0 8 8 0 0 83 17 10
2024 Information technology 44 38 6 0 12 0 0 82 12 15
2024 None of the above 78 10 3 8 0 0 0 88 8 15
2022 Legal services 48 37 7 6 3 0 0 85 8 340
2022 Administration and operations 47 32 16 2 3 0 0 79 5 65
2022 Human resources 74 18 2 5 0 0 0 92 5 35
2022 Financial management 69 22 9 0 0 0 0 91 0 25
2022 Information management 61 39 0 0 0 0 0 100 0 15
2022 Information technology 65 27 8 0 0 0 0 92 0 15
2022 Other services to the public 30 43 19 8 0 0 0 73 8 10
2022 None of the above 56 37 0 0 6 0 0 94 6 15
2020 Legal services 45 41 6 6 2 0 0 86 8 415
2020 Administration and operations 54 37 4 4 0 0 0 91 4 70
2020 Human resources 68 19 7 3 3 0 0 87 6 30
2020 Financial management 56 34 9 0 0 0 0 91 0 25
2020 None of the above 37 32 6 20 6 0 0 69 26 15
2019 Legal services 43 39 8 5 4 0 0 83 9 395
2019 Administration and operations 52 35 11 2 0 0 0 87 2 55
2019 Human resources 64 24 8 0 4 0 0 88 4 25
2019 Financial management 54 26 7 13 0 0 0 80 13 15
2019 None of the above 58 18 24 0 0 0 0 76 0 15

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 53 18 23 7 0 0 0 71 7 10
2024 Legal services 24 37 20 11 7 1 0 62 18 345
2024 Administration and operations 25 41 16 12 4 2 0 67 17 55
2024 Human resources 31 44 14 8 3 0 0 75 11 35
2024 Financial management 26 64 5 0 5 0 0 90 5 25
2024 Information management 23 27 24 9 16 0 0 50 26 10
2024 Information technology 12 38 13 25 12 0 0 50 36 15
2024 None of the above 27 65 8 0 0 0 0 92 0 15
2022 Legal services 27 43 15 8 4 2 0 72 13 340
2022 Administration and operations 40 46 8 3 1 0 0 87 5 65
2022 Human resources 57 23 17 4 0 0 0 80 4 35
2022 Financial management 79 21 0 0 0 0 0 100 0 25
2022 Information management 71 6 14 0 8 0 0 77 8 15
2022 Information technology 39 45 5 11 0 0 0 84 11 15
2022 Other services to the public 25 14 25 0 27 9 0 43 29 10
2022 None of the above 41 46 6 0 6 0 0 87 6 15
2020 Legal services 24 42 17 9 6 1 0 68 15 420
2020 Administration and operations 35 40 20 3 1 1 0 76 4 70
2020 Human resources 46 37 10 3 0 3 0 87 3 30
2020 Financial management 38 27 14 4 4 14 0 74 10 25
2020 None of the above 39 19 19 16 7 0 0 58 22 15
2019 Legal services 24 39 16 11 10 1 0 63 21 395
2019 Administration and operations 25 41 23 6 4 2 0 67 9 55
2019 Human resources 36 39 12 8 4 0 0 76 12 25
2019 Financial management 43 37 20 0 0 0 0 80 0 15
2019 None of the above 37 29 22 12 0 0 0 66 12 15

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 0 28 42 30 0 0 0 30 28 10
2024 Legal services 9 14 32 24 15 2 4 42 25 340
2024 Administration and operations 8 17 37 19 15 2 2 35 27 55
2024 Human resources 13 30 31 23 0 0 3 23 44 35
2024 Financial management 14 13 35 23 16 0 0 38 27 25
2024 Information management 16 23 25 9 26 0 0 35 40 10
2024 Information technology 30 40 12 12 6 0 0 18 70 15
2024 None of the above 7 22 41 19 5 5 0 25 31 15
2022 Legal services 6 17 35 22 16 1 2 40 24 340
2022 Administration and operations 9 13 37 24 13 1 3 39 23 65
2022 Human resources 17 29 23 14 14 3 0 29 47 35
2022 Financial management 0 23 32 35 9 0 0 44 23 25
2022 Information management 5 8 29 28 22 0 7 54 15 15
2022 Information technology 4 22 19 31 16 0 9 51 28 15
2022 Other services to the public 0 16 51 16 9 0 8 27 18 10
2022 None of the above 6 13 22 36 22 0 0 59 20 15
2020 Legal services 5 14 35 30 14 0 1 45 19 415
2020 Administration and operations 4 28 27 29 7 3 1 37 34 70
2020 Human resources 14 37 28 17 4 0 0 20 51 30
2020 Financial management 22 17 26 17 9 9 0 28 43 25
2020 None of the above 14 25 21 26 14 0 0 39 39 15
2019 Legal services 6 12 30 32 16 2 2 50 19 395
2019 Administration and operations 15 23 31 17 13 0 2 30 39 55
2019 Human resources 12 28 43 9 4 4 0 13 42 25
2019 Financial management 24 13 39 24 0 0 0 24 37 15
2019 None of the above 0 31 33 24 6 0 6 32 33 15

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 0 33 34 23 0 0 10 25 36 10
2024 Legal services 12 16 37 22 10 1 3 34 29 345
2024 Administration and operations 21 14 28 16 11 6 4 29 39 55
2024 Human resources 15 16 32 30 4 0 3 36 32 35
2024 Financial management 14 11 20 24 31 0 0 55 25 25
2024 Information management 8 16 33 33 9 0 0 43 24 10
2024 Information technology 18 51 12 13 6 0 0 19 69 15
2024 None of the above 13 5 18 23 10 0 30 48 26 15
2022 Legal services 8 18 41 20 9 1 2 31 27 340
2022 Administration and operations 13 14 34 16 13 3 7 32 31 65
2022 Human resources 17 9 26 29 12 6 0 44 28 35
2022 Financial management 9 10 47 17 18 0 0 34 19 25
2022 Information management 0 6 37 34 15 8 0 53 7 15
2022 Information technology 4 9 46 26 6 0 9 35 14 15
2022 Other services to the public 0 17 49 16 18 0 0 34 17 10
2022 None of the above 0 27 20 30 8 16 0 45 32 15
2020 Legal services 5 16 35 28 12 2 2 42 22 420
2020 Administration and operations 12 17 31 20 17 0 4 38 30 70
2020 Human resources 3 3 41 32 17 0 3 51 7 30
2020 Financial management 9 14 31 34 8 4 0 44 23 25
2020 None of the above 27 12 18 19 20 0 4 40 41 15
2019 Legal services 10 15 28 28 16 1 1 46 25 395
2019 Administration and operations 15 31 24 13 16 0 2 29 46 55
2019 Human resources 4 12 20 36 28 0 0 63 16 25
2019 Financial management 7 37 7 26 24 0 0 50 44 15
2019 None of the above 6 12 47 10 12 6 6 25 21 15

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 10 10 28 41 11 0 0 52 19 10
2024 Legal services 5 10 42 31 11 0 1 43 15 340
2024 Administration and operations 3 3 41 26 25 0 2 53 6 55
2024 Human resources 9 16 31 26 16 0 3 43 26 35
2024 Financial management 0 12 20 45 22 0 0 68 12 25
2024 Information management 0 16 32 25 26 0 0 52 16 10
2024 Information technology 6 19 38 26 12 0 0 37 25 15
2024 None of the above 7 12 27 30 0 0 23 40 25 15
2022 Legal services 3 11 41 33 10 1 2 44 14 335
2022 Administration and operations 4 12 24 37 18 1 3 58 17 65
2022 Human resources 5 13 37 24 14 3 3 41 20 35
2022 Financial management 0 4 25 43 28 0 0 72 4 25
2022 Information management 0 0 7 37 45 0 11 92 0 15
2022 Information technology 4 11 17 33 26 0 9 65 17 15
2022 Other services to the public 11 22 31 18 9 0 8 30 36 10
2022 None of the above 0 7 27 25 40 0 0 65 7 15
2020 Legal services 3 11 38 32 13 1 1 46 15 410
2020 Administration and operations 4 3 27 43 20 1 1 65 8 70
2020 Human resources 10 28 34 18 7 4 0 26 39 30
2020 Financial management 4 18 34 27 13 4 0 41 23 25
2020 None of the above 7 13 30 19 23 0 7 45 22 15
2019 Legal services 5 11 37 32 13 0 2 46 16 390
2019 Administration and operations 4 5 36 35 18 0 2 54 9 55
2019 Human resources 12 24 44 12 8 0 0 20 36 25
2019 Financial management 7 24 33 33 4 0 0 37 30 15
2019 None of the above 0 19 41 27 6 6 0 36 20 15

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 16 10 31 32 11 0 0 43 26 10
2024 Legal services 29 27 26 10 6 0 2 17 57 345
2024 Administration and operations 24 12 23 18 14 0 9 35 40 55
2024 Human resources 22 24 20 10 15 3 6 27 51 35
2024 Financial management 13 18 16 33 14 0 5 50 33 25
2024 Information management 16 48 27 0 8 0 0 8 65 10
2024 Information technology 56 25 13 6 0 0 0 6 81 15
2024 None of the above 32 26 11 8 6 5 12 17 70 15
2022 Legal services 18 25 29 17 8 1 1 26 44 340
2022 Administration and operations 7 17 21 23 25 1 6 52 25 65
2022 Human resources 34 28 16 10 12 0 0 22 62 35
2022 Financial management 0 28 43 15 14 0 0 28 28 25
2022 Information management 8 28 29 0 17 0 18 21 44 15
2022 Information technology 9 28 22 16 16 0 9 35 41 15
2022 Other services to the public 18 32 33 0 9 8 0 10 54 10
2022 None of the above 29 12 26 11 7 8 7 21 48 15
2020 Legal services 20 25 29 16 8 1 1 25 46 415
2020 Administration and operations 14 18 27 19 18 1 3 39 33 70
2020 Human resources 39 22 19 13 4 0 3 18 63 30
2020 Financial management 18 17 38 9 9 9 0 20 38 20
2020 None of the above 20 13 27 26 14 0 0 40 33 15
2019 Legal services 29 24 25 11 9 2 1 20 54 395
2019 Administration and operations 17 21 30 17 13 0 2 31 39 55
2019 Human resources 31 40 16 4 9 0 0 12 71 25
2019 Financial management 17 20 37 20 0 0 7 21 39 15
2019 None of the above 18 24 28 12 12 6 0 25 45 15

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 0 0 38 29 23 0 10 57 0 10
2024 Legal services 17 16 32 18 10 2 5 30 36 345
2024 Administration and operations 11 10 14 26 22 9 7 58 25 55
2024 Human resources 6 12 6 30 28 8 10 71 22 35
2024 Financial management 0 16 13 28 35 0 8 69 17 25
2024 Information management 26 8 8 23 9 10 16 43 45 10
2024 Information technology 24 0 26 12 25 0 13 43 27 15
2024 None of the above 9 11 30 14 10 6 20 33 27 15
2022 Legal services 17 23 24 17 13 2 4 32 42 340
2022 Administration and operations 8 11 27 19 25 3 7 48 21 65
2022 Human resources 22 23 21 9 23 0 2 33 46 35
2022 Financial management 14 25 32 19 7 3 0 27 40 25
2022 Information management 0 5 20 24 17 0 33 62 8 15
2022 Information technology 9 24 27 24 8 0 9 35 36 15
2022 Other services to the public 15 14 19 19 16 0 17 42 36 10
2022 None of the above 14 13 7 23 21 14 7 57 34 15
2020 Legal services 10 14 27 29 15 4 1 47 25 415
2020 Administration and operations 8 10 31 26 17 4 4 46 20 70
2020 Human resources 13 19 25 19 20 4 0 41 33 30
2020 Financial management 17 29 27 9 4 9 5 16 53 25
2020 None of the above 19 36 20 6 20 0 0 26 55 15
2019 Legal services 20 19 26 19 13 1 3 33 41 395
2019 Administration and operations 15 11 29 19 19 0 8 40 28 55
2019 Human resources 31 40 21 4 0 4 0 5 74 25
2019 Financial management 39 7 34 13 7 0 0 20 46 15
2019 None of the above 6 29 18 27 6 6 6 39 41 15

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 0 20 26 11 23 9 10 43 25 10
2024 Legal services 17 24 32 16 7 1 3 24 42 340
2024 Administration and operations 18 7 27 19 15 7 7 40 29 55
2024 Human resources 14 11 23 23 23 3 3 49 27 35
2024 Financial management 5 15 35 26 14 4 0 42 21 25
2024 Information management 16 19 39 8 18 0 0 26 35 10
2024 Information technology 24 20 25 25 7 0 0 31 43 15
2024 None of the above 13 5 28 14 5 10 25 29 28 15
2022 Legal services 15 20 38 15 7 3 2 23 37 340
2022 Administration and operations 6 25 26 17 17 3 4 38 34 65
2022 Human resources 16 7 29 26 15 3 2 44 25 35
2022 Financial management 3 18 33 35 5 6 0 43 23 25
2022 Information management 0 0 42 32 8 0 18 48 0 15
2022 Information technology 4 11 31 27 19 0 9 50 16 15
2022 Other services to the public 9 8 58 10 16 0 0 26 16 10
2022 None of the above 6 22 26 17 7 8 13 31 36 15
2020 Legal services 8 17 38 22 12 1 2 35 26 415
2020 Administration and operations 8 24 32 17 14 1 3 32 34 70
2020 Human resources 6 19 36 24 11 4 0 37 26 30
2020 Financial management 4 18 27 26 16 9 0 46 24 25
2020 None of the above 24 21 20 0 25 4 6 28 50 15
2019 Legal services 12 20 33 19 13 1 2 33 33 395
2019 Administration and operations 8 29 30 10 22 0 2 32 37 55
2019 Human resources 4 4 40 35 16 0 0 52 8 25
2019 Financial management 7 30 26 20 17 0 0 37 37 15
2019 None of the above 0 28 41 12 6 6 6 21 32 15

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 0 10 35 27 28 0 0 56 10 10
2024 Legal services 20 26 31 16 5 0 2 22 47 345
2024 Administration and operations 7 12 32 27 17 4 2 46 20 55
2024 Human resources 9 9 36 24 18 0 3 44 19 35
2024 Financial management 5 15 37 23 15 5 0 40 21 25
2024 Information management 18 0 47 35 0 0 0 35 18 10
2024 Information technology 0 6 20 38 36 0 0 74 6 15
2024 None of the above 0 26 46 5 5 6 12 13 31 15
2022 Legal services 10 20 45 16 8 0 2 24 31 340
2022 Administration and operations 7 14 20 29 24 3 4 56 22 65
2022 Human resources 2 17 31 27 16 0 6 46 21 35
2022 Financial management 3 19 36 28 14 0 0 42 22 25
2022 Information management 0 0 46 19 23 0 11 48 0 15
2022 Information technology 12 0 20 29 26 0 14 64 14 15
2022 Other services to the public 9 37 31 16 6 0 0 23 46 10
2022 None of the above 0 56 19 11 7 0 7 20 60 15
2020 Legal services 11 27 43 13 5 1 0 19 38 420
2020 Administration and operations 6 19 42 22 12 0 0 34 24 70
2020 Human resources 12 28 26 14 17 0 4 32 41 30
2020 Financial management 4 22 40 17 13 4 0 31 27 25
2020 None of the above 25 18 27 19 7 4 0 27 45 15
2019 Legal services 16 28 33 15 7 0 1 21 45 400
2019 Administration and operations 10 21 31 17 18 0 4 36 32 55
2019 Human resources 12 33 35 12 8 0 0 20 44 25
2019 Financial management 0 17 24 39 20 0 0 59 17 15
2019 None of the above 18 18 35 22 0 6 0 24 38 15

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 12 21 35 16 0 16 0 40 19 10
2024 Legal services 11 26 19 25 18 1 0 37 44 345
2024 Administration and operations 15 29 17 19 10 9 1 49 32 55
2024 Human resources 21 33 9 33 3 0 0 55 36 35
2024 Financial management 19 26 32 4 12 7 0 49 17 25
2024 Information management 8 24 27 27 8 6 0 34 37 10
2024 Information technology 13 12 33 6 36 0 0 25 42 15
2024 None of the above 23 50 11 5 10 0 0 73 16 15
2022 Legal services 12 36 17 19 12 3 0 50 32 340
2022 Administration and operations 31 32 15 19 1 2 0 64 21 65
2022 Human resources 35 24 22 19 0 0 0 59 19 35
2022 Financial management 48 26 11 9 0 6 0 79 9 25
2022 Information management 26 43 8 6 16 0 0 69 22 15
2022 Information technology 39 34 12 15 0 0 0 72 15 15
2022 Other services to the public 0 31 24 11 24 9 0 34 39 10
2022 None of the above 21 45 7 13 14 0 0 65 27 15
2020 Legal services 15 37 19 17 11 2 0 53 28 415
2020 Administration and operations 21 38 19 12 7 3 0 61 20 70
2020 Human resources 21 51 15 7 6 0 0 71 13 30
2020 Financial management 27 34 8 4 9 18 0 75 16 25
2020 None of the above 26 13 7 35 19 0 0 39 54 15
2019 Legal services 10 28 21 20 16 5 0 40 38 395
2019 Administration and operations 19 36 24 13 6 2 0 56 19 55
2019 Human resources 17 38 12 21 12 0 0 55 33 25
2019 Financial management 17 37 27 20 0 0 0 54 20 15
2019 None of the above 19 47 22 0 12 0 0 66 12 15

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 61 10 9 0 7 13 0 82 8 10
2024 Legal services 31 33 10 11 14 1 0 65 25 345
2024 Administration and operations 41 14 16 14 11 3 0 57 26 55
2024 Human resources 71 23 3 3 0 0 0 94 3 35
2024 Financial management 64 20 8 0 9 0 0 84 9 25
2024 Information management 42 6 8 26 18 0 0 49 43 10
2024 Information technology 52 19 6 6 18 0 0 70 24 15
2024 None of the above 50 26 0 11 7 6 0 81 19 15
2022 Legal services 34 34 8 11 11 2 0 70 22 340
2022 Administration and operations 56 23 5 11 5 1 0 80 16 65
2022 Human resources 84 14 0 0 0 0 2 100 0 35
2022 Financial management 85 12 3 0 0 0 0 97 0 25
2022 Information management 72 20 0 8 0 0 0 92 8 15
2022 Information technology 51 22 0 16 4 7 0 78 22 15
2022 Other services to the public 34 8 7 33 18 0 0 42 51 10
2022 None of the above 61 14 12 0 6 7 0 81 7 15
2020 Legal services 33 29 10 14 13 2 0 63 27 420
2020 Administration and operations 54 25 10 7 1 3 0 81 9 70
2020 Human resources 83 7 3 4 3 0 0 90 7 30
2020 Financial management 69 4 18 0 4 4 0 77 4 25
2020 None of the above 27 37 7 12 17 0 0 63 29 15
2019 Legal services 28 30 9 18 14 2 0 59 32 395
2019 Administration and operations 40 24 9 17 6 4 0 67 24 55
2019 Human resources 73 20 4 0 4 0 0 92 4 25
2019 Financial management 30 33 7 24 7 0 0 63 31 15
2019 None of the above 46 30 6 6 12 0 0 76 18 15

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 71 29 0 0 0 0 0 100 0 10
2024 Legal services 37 40 7 10 7 0 0 77 16 345
2024 Administration and operations 50 24 10 8 6 2 0 75 15 55
2024 Human resources 75 16 6 3 0 0 0 91 3 35
2024 Financial management 63 33 4 0 0 0 0 96 0 25
2024 Information management 57 0 17 17 8 0 0 57 26 10
2024 Information technology 88 12 0 0 0 0 0 100 0 15
2024 None of the above 58 29 0 0 7 6 0 92 8 15
2022 Legal services 41 41 5 8 5 1 0 82 13 340
2022 Administration and operations 56 25 3 12 3 0 0 82 15 65
2022 Human resources 75 20 0 2 0 0 2 98 2 35
2022 Financial management 66 34 0 0 0 0 0 100 0 25
2022 Information management 67 24 0 8 0 0 0 92 8 15
2022 Information technology 79 17 0 4 0 0 0 96 4 15
2022 Other services to the public 34 31 11 24 0 0 0 65 24 10
2022 None of the above 55 25 14 6 0 0 0 79 6 15
2020 Legal services 40 36 8 10 6 0 0 76 16 420
2020 Administration and operations 63 25 3 8 1 0 0 87 10 70
2020 Human resources 77 19 3 0 0 0 0 97 0 30
2020 Financial management 57 26 4 4 4 4 0 87 9 25
2020 None of the above 39 31 0 12 17 0 0 71 29 15
2019 Legal services 39 34 8 13 7 0 0 72 20 395
2019 Administration and operations 36 36 13 11 4 0 0 72 15 55
2019 Human resources 88 8 0 0 4 0 0 96 4 25
2019 Financial management 41 33 13 7 7 0 0 73 14 15
2019 None of the above 52 24 6 6 12 0 0 76 18 15

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 61 23 9 0 0 7 0 90 0 10
2024 Legal services 39 37 13 5 5 0 0 76 10 345
2024 Administration and operations 38 31 7 12 6 5 0 73 19 55
2024 Human resources 57 30 10 3 0 0 0 87 3 35
2024 Financial management 59 15 20 0 5 0 0 75 5 25
2024 Information management 51 22 9 9 8 0 0 73 18 10
2024 Information technology 58 36 0 0 6 0 0 94 6 15
2024 None of the above 51 30 5 0 7 6 0 86 8 15
2022 Legal services 42 37 10 7 4 1 0 80 11 340
2022 Administration and operations 44 35 4 6 5 6 0 84 12 65
2022 Human resources 75 23 0 0 0 0 2 100 0 35
2022 Financial management 69 24 3 3 0 0 0 93 3 25
2022 Information management 75 16 0 8 0 0 0 92 8 15
2022 Information technology 59 29 12 0 0 0 0 88 0 15
2022 Other services to the public 34 37 11 9 9 0 0 71 18 10
2022 None of the above 61 21 5 0 6 7 0 88 7 15
2020 Legal services 38 37 11 8 4 1 0 76 13 415
2020 Administration and operations 43 29 21 3 1 1 1 74 4 70
2020 Human resources 71 19 6 0 3 0 0 90 3 30
2020 Financial management 50 32 9 0 4 4 0 86 5 20
2020 None of the above 20 20 31 12 17 0 0 40 29 15
2019 Legal services 36 39 10 9 6 1 0 75 15 395
2019 Administration and operations 40 29 19 4 8 0 0 69 12 55
2019 Human resources 63 29 4 0 4 0 0 92 4 25
2019 Financial management 34 26 26 13 0 0 0 60 13 15
2019 None of the above 28 54 6 0 12 0 0 82 12 15

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 10 68 9 0 0 13 0 89 0 10
2024 Legal services 25 37 15 12 10 1 0 63 22 345
2024 Administration and operations 38 29 7 10 11 5 0 71 23 55
2024 Human resources 49 34 4 13 0 0 0 84 13 35
2024 Financial management 48 23 13 8 8 0 0 71 16 25
2024 Information management 33 41 18 0 8 0 0 74 8 10
2024 Information technology 25 33 12 24 6 0 0 58 30 15
2024 None of the above 45 13 5 17 13 6 0 62 32 15
2022 Legal services 30 42 12 7 7 1 0 73 15 340
2022 Administration and operations 40 42 3 13 2 0 0 83 15 65
2022 Human resources 66 24 10 0 0 0 0 90 0 35
2022 Financial management 79 21 0 0 0 0 0 100 0 25
2022 Information management 77 6 8 0 8 0 0 83 8 15
2022 Information technology 71 17 12 0 0 0 0 88 0 15
2022 Other services to the public 24 40 8 11 16 0 0 65 27 10
2022 None of the above 35 32 12 6 6 7 0 73 14 15
2020 Legal services 26 42 13 11 6 3 0 70 17 420
2020 Administration and operations 49 40 7 4 0 0 0 89 4 70
2020 Human resources 49 38 7 3 3 0 0 87 6 30
2020 Financial management 47 31 14 4 0 4 0 81 4 25
2020 None of the above 33 25 12 12 18 0 0 58 30 15
2019 Legal services 25 38 14 10 10 2 0 65 21 395
2019 Administration and operations 35 45 8 4 8 2 0 81 12 55
2019 Human resources 44 44 8 0 4 0 0 88 4 25
2019 Financial management 52 20 28 0 0 0 0 72 0 15
2019 None of the above 52 22 19 0 7 0 0 74 7 15

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 31 53 9 0 0 7 0 90 0 10
2024 Legal services 33 31 12 11 6 4 2 68 19 340
2024 Administration and operations 36 35 13 9 5 2 0 72 14 55
2024 Human resources 49 41 3 3 3 0 0 90 6 35
2024 Financial management 32 36 18 4 8 3 0 70 12 25
2024 Information management 23 43 8 18 0 8 0 72 19 10
2024 Information technology 25 27 36 0 6 6 0 55 6 15
2024 None of the above 42 41 0 5 7 5 0 87 13 15
2022 Legal services 36 31 13 9 6 4 1 71 16 340
2022 Administration and operations 43 46 7 3 0 1 0 90 3 65
2022 Human resources 64 14 7 3 0 9 2 88 3 35
2022 Financial management 83 10 4 0 0 3 0 96 0 25
2022 Information management 52 37 11 0 0 0 0 89 0 15
2022 Information technology 51 32 17 0 0 0 0 83 0 15
2022 Other services to the public 33 33 18 8 9 0 0 66 16 10
2022 None of the above 35 44 14 0 6 0 0 79 6 15
2020 Legal services 28 40 16 6 7 4 0 70 13 420
2020 Administration and operations 49 33 13 3 0 3 0 84 3 70
2020 Human resources 53 40 3 0 3 0 0 93 3 30
2020 Financial management 65 17 5 0 4 9 0 90 5 25
2020 None of the above 33 26 19 0 17 6 0 62 18 15
2019 Legal services 35 30 16 7 8 3 0 67 16 395
2019 Administration and operations 48 26 11 0 4 11 0 83 4 55
2019 Human resources 49 36 12 0 4 0 0 84 4 25
2019 Financial management 60 20 20 0 0 0 0 80 0 15
2019 None of the above 49 27 17 6 0 0 0 76 6 15

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 35 42 7 10 7 0 0 77 16 10
2024 Legal services 39 39 7 9 5 0 0 78 15 345
2024 Administration and operations 58 23 8 9 2 0 0 80 11 55
2024 Human resources 77 20 3 0 0 0 0 97 0 35
2024 Financial management 59 28 0 8 5 0 0 87 13 25
2024 Information management 30 54 0 8 8 0 0 84 16 10
2024 Information technology 26 62 6 0 6 0 0 88 6 15
2024 None of the above 54 26 0 0 14 6 0 85 15 15
2022 Legal services 47 36 4 8 4 1 0 84 12 340
2022 Administration and operations 57 35 3 3 2 0 0 92 5 65
2022 Human resources 73 25 2 0 0 0 0 98 0 35
2022 Financial management 90 10 0 0 0 0 0 100 0 25
2022 Information management 75 16 0 8 0 0 0 92 8 15
2022 Information technology 77 14 9 0 0 0 0 91 0 15
2022 Other services to the public 57 16 0 19 9 0 0 73 27 10
2022 None of the above 54 40 0 0 6 0 0 94 6 15
2020 Legal services 47 31 8 9 4 0 0 79 13 420
2020 Administration and operations 63 24 7 4 0 1 0 89 4 70
2020 Human resources 58 32 10 0 0 0 0 90 0 30
2020 Financial management 54 23 19 0 0 4 0 80 0 20
2020 None of the above 33 29 6 20 13 0 0 62 33 15
2019 Legal services 43 32 7 10 7 0 0 75 17 395
2019 Administration and operations 42 41 10 4 4 0 0 83 8 55
2019 Human resources 61 32 4 0 4 0 0 92 4 25
2019 Financial management 56 17 13 13 0 0 0 73 13 15
2019 None of the above 65 23 6 0 6 0 0 88 6 15

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 34 10 11 12 0 33 0 66 18 10
2024 Legal services 32 23 14 11 11 5 4 61 23 345
2024 Administration and operations 37 18 17 6 18 1 4 58 25 55
2024 Human resources 73 21 0 3 3 0 0 94 6 35
2024 Financial management 35 33 13 4 12 0 4 70 16 25
2024 Information management 51 17 14 9 0 9 0 74 10 10
2024 Information technology 51 13 25 6 6 0 0 63 12 15
2024 None of the above 50 0 5 19 7 13 6 62 32 15
2022 Legal services 36 30 9 8 7 6 4 73 17 340
2022 Administration and operations 46 23 7 5 5 12 3 81 11 65
2022 Human resources 70 22 2 0 0 2 3 98 0 35
2022 Financial management 69 20 8 0 0 3 0 92 0 25
2022 Information management 58 34 0 0 0 0 8 100 0 15
2022 Information technology 56 10 13 8 0 5 8 76 9 15
2022 Other services to the public 47 18 8 0 28 0 0 65 28 10
2022 None of the above 47 22 10 0 13 8 0 75 15 15

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 34 20 11 12 0 23 0 70 15 10
2024 Legal services 27 27 16 11 10 5 3 59 24 345
2024 Administration and operations 33 19 18 7 13 5 5 58 22 55
2024 Human resources 67 27 3 0 3 0 0 94 3 35
2024 Financial management 39 29 9 4 12 4 4 73 17 25
2024 Information management 25 42 14 0 9 9 0 74 10 10
2024 Information technology 51 6 31 0 12 0 0 56 12 15
2024 None of the above 45 5 0 13 13 18 6 66 34 15
2022 Legal services 35 28 11 11 5 6 5 70 18 340
2022 Administration and operations 43 28 8 2 6 9 5 82 9 65
2022 Human resources 63 30 2 0 0 0 6 98 0 35
2022 Financial management 69 20 8 0 0 3 0 92 0 25
2022 Information management 58 34 0 0 0 0 8 100 0 15
2022 Information technology 41 26 13 8 0 5 8 76 9 15
2022 Other services to the public 38 10 8 9 28 0 8 52 39 10
2022 None of the above 35 28 16 0 13 8 0 68 15 15

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 28 27 32 12 0 0 0 56 12 10
2024 Legal services 28 24 23 7 4 12 2 60 13 345
2024 Administration and operations 34 22 11 11 9 11 2 64 23 55
2024 Human resources 41 45 9 3 0 2 0 88 3 35
2024 Financial management 36 24 4 13 3 16 4 75 20 25
2024 Information management 32 24 36 0 0 8 0 60 0 10
2024 Information technology 31 7 7 6 6 38 6 68 21 15
2024 None of the above 42 24 11 5 7 11 0 74 14 15
2022 Legal services 34 28 22 6 3 7 1 67 9 340
2022 Administration and operations 43 22 27 2 0 5 2 69 2 65
2022 Human resources 52 29 13 0 0 3 2 86 0 35
2022 Financial management 63 20 10 0 0 7 0 90 0 25
2022 Information management 51 7 31 0 0 11 0 65 0 15
2022 Information technology 51 9 19 0 0 21 0 76 0 15
2022 Other services to the public 16 27 33 16 9 0 0 42 24 10
2022 None of the above 57 31 12 0 0 0 0 88 0 15
2020 Legal services 31 36 17 5 6 5 0 70 12 420
2020 Administration and operations 41 31 19 1 1 6 1 77 3 70
2020 Human resources 54 36 7 3 0 0 0 90 3 30
2020 Financial management 47 22 9 0 0 13 9 88 0 25
2020 None of the above 40 18 19 6 17 0 0 58 23 15

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 34 21 21 0 0 23 0 72 0 10
2024 Legal services 37 27 11 8 10 4 4 69 19 345
2024 Administration and operations 32 27 6 9 15 9 2 67 27 55
2024 Human resources 58 25 10 3 3 0 0 83 6 35
2024 Financial management 28 36 8 0 12 8 8 77 14 25
2024 Information management 31 45 6 9 8 0 0 76 18 10
2024 Information technology 31 27 12 0 24 0 6 62 25 15
2024 None of the above 40 29 5 0 7 13 6 85 9 15
2022 Legal services 40 31 8 7 6 7 1 78 14 340
2022 Administration and operations 50 33 5 2 3 5 2 90 5 65
2022 Human resources 56 30 5 2 0 6 0 92 3 35
2022 Financial management 75 23 3 0 0 0 0 97 0 25
2022 Information management 52 22 6 11 0 0 8 81 12 15
2022 Information technology 77 11 0 13 0 0 0 87 13 15
2022 Other services to the public 31 25 8 0 28 8 0 62 30 10
2022 None of the above 56 26 5 0 13 0 0 82 13 15
2020 Legal services 40 28 11 8 9 4 1 71 17 420
2020 Administration and operations 48 27 13 6 1 3 3 79 7 70
2020 Human resources 68 29 0 0 3 0 0 97 3 30
2020 Financial management 69 14 0 5 4 4 4 90 10 25
2020 None of the above 37 32 6 0 20 6 0 73 21 15

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 11 40 10 0 0 39 0 84 0 10
2024 Legal services 9 15 22 5 9 36 4 40 23 340
2024 Administration and operations 8 21 14 2 10 34 11 52 22 55
2024 Human resources 20 24 15 7 10 16 9 59 22 35
2024 Financial management 4 24 28 0 8 36 0 44 12 25
2024 Information management 8 25 36 0 8 23 0 43 11 10
2024 Information technology 6 0 38 0 18 32 6 10 28 15
2024 None of the above 29 22 34 0 0 15 0 60 0 15
2022 Legal services 11 21 18 6 6 34 4 52 19 340
2022 Administration and operations 24 22 23 1 0 25 4 65 2 65
2022 Human resources 42 28 2 2 8 10 8 85 13 35
2022 Financial management 27 32 0 0 4 37 0 94 6 25
2022 Information management 0 13 15 8 8 56 0 29 37 15
2022 Information technology 22 21 28 0 0 21 8 61 0 15
2022 Other services to the public 25 24 16 11 9 16 0 58 23 10
2022 None of the above 0 20 30 0 6 44 0 36 11 15

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Legal services 0 0 23 8 62 7 0 0 75 15
2020 Legal services 0 9 0 7 76 9 0 9 91 10

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 39 34 0 0 0 26 0 100 0 10
2024 Legal services 17 28 16 13 19 5 3 49 34 345
2024 Administration and operations 20 27 12 13 13 7 7 56 31 55
2024 Human resources 43 27 5 8 3 3 11 81 13 35
2024 Financial management 23 35 9 12 5 8 8 70 20 25
2024 Information management 15 33 0 51 0 0 0 49 51 10
2024 Information technology 25 20 24 0 18 13 0 52 20 15
2024 None of the above 17 33 11 14 13 7 6 57 30 15
2022 Legal services 18 29 19 11 12 8 3 53 26 340
2022 Administration and operations 32 27 8 9 13 4 6 66 25 65
2022 Human resources 53 25 13 0 0 2 7 86 0 35
2022 Financial management 25 51 3 5 0 7 9 91 6 25
2022 Information management 43 42 7 0 8 0 0 84 8 15
2022 Information technology 26 35 16 0 4 4 15 74 5 15
2022 Other services to the public 25 0 28 14 26 0 8 27 44 10
2022 None of the above 34 25 20 0 6 7 7 69 7 15
2020 Legal services 16 26 21 14 12 8 2 47 29 420
2020 Administration and operations 34 29 18 7 4 4 4 69 12 70
2020 Human resources 54 22 11 3 3 7 0 82 7 30
2020 Financial management 26 33 19 5 9 5 5 64 15 20
2020 None of the above 20 19 18 23 20 0 0 39 43 15
2019 Legal services 19 24 18 15 17 7 1 46 35 395
2019 Administration and operations 18 24 29 15 9 5 0 44 26 55
2019 Human resources 41 35 4 0 4 8 8 91 5 25
2019 Financial management 24 24 20 13 20 0 0 47 33 15
2019 None of the above 35 30 6 6 12 12 0 73 21 15

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 10 51 39 0 0 0 0 61 0 10
2024 Legal services 33 35 12 10 9 1 1 68 19 345
2024 Administration and operations 32 30 9 13 12 1 2 64 27 55
2024 Human resources 42 25 8 16 3 5 0 71 20 35
2024 Financial management 28 43 9 4 9 4 3 77 14 25
2024 Information management 34 30 0 18 8 10 0 71 29 10
2024 Information technology 31 39 0 6 24 0 0 71 29 15
2024 None of the above 51 30 5 0 7 7 0 86 8 15
2022 Legal services 32 37 12 12 5 2 0 70 17 340
2022 Administration and operations 38 35 14 7 4 1 0 74 11 65
2022 Human resources 48 27 17 5 0 3 0 78 5 35
2022 Financial management 61 24 6 0 4 6 0 89 5 25
2022 Information management 45 6 6 8 0 28 7 78 12 15
2022 Information technology 68 6 4 5 4 5 8 85 10 15
2022 Other services to the public 6 42 7 0 45 0 0 49 45 10
2022 None of the above 40 33 7 0 13 6 0 78 14 15
2020 Legal services 37 35 12 7 7 1 0 73 14 420
2020 Administration and operations 38 32 16 9 4 1 0 71 13 70
2020 Human resources 32 55 13 0 0 0 0 87 0 30
2020 Financial management 59 9 9 5 4 14 0 79 11 25
2020 None of the above 33 12 12 20 24 0 0 45 43 15
2019 Legal services 39 32 10 7 9 1 0 73 17 395
2019 Administration and operations 34 28 21 6 9 2 0 63 15 55
2019 Human resources 40 36 12 8 0 0 4 79 8 25
2019 Financial management 28 46 0 20 7 0 0 73 27 15
2019 None of the above 46 18 18 18 0 0 0 64 18 15

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 37 43 20 0 0 0 0 80 0 10
2024 Legal services 31 32 18 11 8 1 0 63 19 345
2024 Administration and operations 44 19 12 11 9 5 0 67 21 55
2024 Human resources 30 49 13 5 0 3 0 81 6 35
2024 Financial management 39 42 10 0 5 3 0 84 5 25
2024 Information management 23 41 28 0 8 0 0 64 8 10
2024 Information technology 31 26 13 6 24 0 0 58 30 15
2024 None of the above 56 14 14 0 3 13 0 80 4 15
2022 Legal services 37 34 15 8 4 1 0 72 13 340
2022 Administration and operations 43 39 12 5 0 2 0 83 5 65
2022 Human resources 64 19 17 0 0 0 0 83 0 35
2022 Financial management 87 13 0 0 0 0 0 100 0 25
2022 Information management 63 29 8 0 0 0 0 92 0 15
2022 Information technology 47 35 9 9 0 0 0 82 9 15
2022 Other services to the public 49 0 16 19 16 0 0 49 35 10
2022 None of the above 41 46 6 0 6 0 0 88 6 15
2020 Legal services 37 34 16 7 6 1 0 71 13 415
2020 Administration and operations 42 35 19 3 1 0 0 77 4 70
2020 Human resources 49 37 13 0 0 0 0 87 0 30
2020 Financial management 46 18 14 0 9 14 0 74 10 25
2020 None of the above 46 16 17 0 20 0 0 63 20 15
2019 Legal services 34 32 15 9 9 0 0 66 18 395
2019 Administration and operations 33 28 29 4 6 0 0 61 10 55
2019 Human resources 36 29 23 8 0 0 4 68 8 25
2019 Financial management 60 13 13 13 0 0 0 73 13 15
2019 None of the above 48 33 12 0 6 0 0 81 6 15

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 0 33 10 7 10 40 0 56 27 10
2024 Legal services 17 21 15 13 24 9 1 42 41 345
2024 Administration and operations 21 20 18 14 16 11 0 46 34 55
2024 Human resources 25 39 20 2 6 6 2 70 8 35
2024 Financial management 16 34 11 8 13 14 5 61 26 25
2024 Information management 8 10 50 16 16 0 0 18 32 10
2024 Information technology 26 20 18 0 30 7 0 48 32 15
2024 None of the above 28 35 0 0 13 0 24 83 17 15
2022 Legal services 16 22 15 15 19 11 1 44 38 340
2022 Administration and operations 34 22 18 9 5 9 4 64 16 65
2022 Human resources 43 22 19 9 0 5 3 70 10 35
2022 Financial management 26 34 3 4 0 23 10 88 6 25
2022 Information management 24 20 20 16 8 11 0 50 28 15
2022 Information technology 57 18 9 0 12 5 0 78 13 15
2022 Other services to the public 18 13 10 14 45 0 0 31 59 10
2022 None of the above 13 12 27 0 13 21 14 37 21 15
2020 Legal services 16 20 15 17 20 10 1 41 41 415
2020 Administration and operations 20 29 26 11 7 6 1 53 20 70
2020 Human resources 33 33 15 3 6 3 7 73 11 30
2020 Financial management 30 14 4 18 14 9 12 55 39 25
2020 None of the above 33 16 6 6 33 6 0 52 42 15
2019 Legal services 15 19 13 18 24 10 1 38 47 400
2019 Administration and operations 25 19 20 14 18 4 0 46 34 50
2019 Human resources 29 27 20 8 8 8 0 61 17 25
2019 Financial management 17 26 7 7 30 13 0 50 43 15
2019 None of the above 25 15 30 17 6 6 0 43 25 15

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 43 41 0 7 10 0 0 84 16 10
2024 Legal services 15 46 4 18 16 0 0 61 34 345
2024 Administration and operations 53 36 0 9 2 0 0 89 11 55
2024 Human resources 47 33 3 14 2 0 0 80 16 35
2024 Financial management 45 35 8 4 8 0 0 80 12 25
2024 Information management 24 52 0 18 6 0 0 76 24 10
2024 Information technology 25 45 6 12 13 0 0 70 24 15
2024 None of the above 26 51 5 5 13 0 0 77 18 15
2022 Legal services 24 44 5 18 9 0 0 68 27 340
2022 Administration and operations 49 42 0 5 5 0 0 91 9 65
2022 Human resources 40 52 2 6 0 0 0 91 6 35
2022 Financial management 57 26 5 11 0 0 0 84 11 25
2022 Information management 49 51 0 0 0 0 0 100 0 15
2022 Information technology 56 44 0 0 0 0 0 100 0 15
2022 Other services to the public 6 65 0 17 11 0 0 72 28 10
2022 None of the above 34 26 12 14 14 0 0 60 29 15
2020 Legal services 20 47 4 23 6 0 0 68 29 420
2020 Administration and operations 45 47 3 6 0 0 0 92 6 70
2020 Human resources 36 47 4 13 0 0 0 83 13 30
2020 Financial management 45 50 4 0 0 0 0 96 0 20
2020 None of the above 14 34 6 39 7 0 0 48 46 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 42 47 11 0 0 0 0 89 0 10
2024 Legal services 39 35 6 10 10 0 1 74 20 340
2024 Administration and operations 42 35 11 3 9 0 0 77 12 55
2024 Human resources 44 19 9 12 15 0 0 64 27 35
2024 Financial management 44 33 8 8 7 0 0 77 14 25
2024 Information management 8 48 0 26 18 0 0 56 44 10
2024 Information technology 57 20 0 18 6 0 0 76 24 15
2024 None of the above 38 27 6 13 15 0 0 65 29 15
2022 Legal services 41 39 6 9 5 0 0 79 15 340
2022 Administration and operations 53 29 5 11 1 0 1 83 12 65
2022 Human resources 45 35 9 8 0 0 3 82 8 35
2022 Financial management 75 25 0 0 0 0 0 100 0 25
2022 Information management 54 24 17 5 0 0 0 78 5 15
2022 Information technology 64 25 0 0 5 0 6 95 5 15
2022 Other services to the public 57 22 0 21 0 0 0 79 21 10
2022 None of the above 36 46 7 12 0 0 0 81 12 15
2020 Legal services 26 38 9 19 8 0 0 64 27 420
2020 Administration and operations 39 43 9 10 0 0 0 82 10 70
2020 Human resources 27 53 10 10 0 0 0 81 10 30
2020 Financial management 39 43 0 14 4 0 0 82 18 25
2020 None of the above 20 22 6 31 20 0 0 43 52 15
2019 Legal services 36 38 6 13 6 0 0 75 20 395
2019 Administration and operations 49 33 6 7 4 0 2 83 11 55
2019 Human resources 52 40 4 4 0 0 0 92 4 25
2019 Financial management 41 53 7 0 0 0 0 93 0 15
2019 None of the above 51 30 6 13 0 0 0 82 13 15

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 41 49 10 0 0 0 0 90 0 10
2024 Legal services 35 32 13 12 7 0 1 68 19 345
2024 Administration and operations 44 32 8 9 7 0 0 76 16 55
2024 Human resources 43 33 9 13 2 0 0 76 15 35
2024 Financial management 61 24 9 0 7 0 0 84 7 25
2024 Information management 16 45 8 32 0 0 0 60 32 10
2024 Information technology 57 25 12 0 0 0 6 87 0 15
2024 None of the above 21 54 13 7 5 0 0 75 12 15
2022 Legal services 40 38 7 10 4 0 1 79 14 340
2022 Administration and operations 50 29 13 2 3 0 4 81 5 65
2022 Human resources 49 43 0 5 0 0 3 95 5 35
2022 Financial management 86 14 0 0 0 0 0 100 0 25
2022 Information management 63 21 16 0 0 0 0 84 0 15
2022 Information technology 70 30 0 0 0 0 0 100 0 15
2022 Other services to the public 34 39 9 19 0 0 0 73 19 10
2022 None of the above 48 20 27 5 0 0 0 69 5 15
2020 Legal services 33 38 11 12 5 0 0 71 18 415
2020 Administration and operations 44 32 10 12 0 0 1 78 12 70
2020 Human resources 52 30 3 14 0 0 0 82 14 30
2020 Financial management 43 34 9 4 9 0 0 78 13 25
2020 None of the above 38 19 19 11 14 0 0 57 24 15
2019 Legal services 37 36 9 14 4 0 0 73 17 400
2019 Administration and operations 50 26 18 4 2 0 0 77 6 55
2019 Human resources 44 43 8 0 4 0 0 88 4 25
2019 Financial management 47 33 20 0 0 0 0 80 0 15
2019 None of the above 36 44 6 14 0 0 0 80 14 15

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 79 11 9 0 0 0 0 91 0 10
2024 Legal services 74 12 5 2 2 1 4 90 4 345
2024 Administration and operations 74 18 4 3 0 0 2 93 3 55
2024 Human resources 69 15 3 10 3 0 0 84 13 35
2024 Financial management 65 31 0 4 0 0 0 96 4 25
2024 Information management 70 8 14 0 8 0 0 78 8 10
2024 Information technology 75 6 19 0 0 0 0 81 0 15
2024 None of the above 65 5 0 11 3 0 16 83 17 15

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 81 10 9 0 0 0 0 91 0 10
2024 Legal services 73 11 6 4 1 0 4 88 5 340
2024 Administration and operations 73 9 8 8 2 0 0 82 10 55
2024 Human resources 65 22 0 7 3 0 3 90 10 35
2024 Financial management 41 42 4 13 0 0 0 83 13 25
2024 Information management 60 8 10 14 8 0 0 68 22 10
2024 Information technology 75 19 0 0 6 0 0 94 6 15
2024 None of the above 63 5 5 6 4 0 17 83 11 15

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 91 9 0 0 0 0 0 100 0 10
2024 Legal services 80 5 5 1 2 0 7 92 3 345
2024 Administration and operations 89 7 0 2 0 0 2 98 2 55
2024 Human resources 88 6 3 3 0 0 0 94 3 35
2024 Financial management 68 21 0 8 0 0 4 92 8 25
2024 Information management 100 0 0 0 0 0 0 100 0 10
2024 Information technology 88 12 0 0 0 0 0 100 0 15
2024 None of the above 59 16 0 7 0 0 19 92 8 15
2022 Legal services 81 7 3 0 3 1 5 93 4 340
2022 Administration and operations 88 7 6 0 0 0 0 94 0 65
2022 Human resources 86 9 2 0 2 0 0 95 2 35
2022 Financial management 100 0 0 0 0 0 0 100 0 25
2022 Information management 93 0 0 0 0 0 7 100 0 15
2022 Information technology 94 6 0 0 0 0 0 100 0 15
2022 Other services to the public 73 6 10 0 0 0 11 89 0 10
2022 None of the above 93 7 0 0 0 0 0 100 0 15
2019 Legal services 80 8 4 2 2 0 4 92 4 395
2019 Administration and operations 83 8 6 0 0 0 4 94 0 55
2019 Human resources 88 4 0 8 0 0 0 92 8 25
2019 Financial management 93 7 0 0 0 0 0 100 0 15
2019 None of the above 88 6 0 0 0 0 6 100 0 15

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 68 32 0 0 0 0 0 100 0 10
2024 Legal services 37 15 8 6 10 17 8 69 21 345
2024 Administration and operations 54 10 5 5 6 8 11 80 14 55
2024 Human resources 59 26 3 9 0 3 0 87 9 35
2024 Financial management 60 20 8 8 0 4 0 83 8 25
2024 Information management 65 35 0 0 0 0 0 100 0 10
2024 Information technology 67 25 0 0 7 0 0 93 7 15
2024 None of the above 34 22 3 0 0 18 22 94 0 15
2022 Legal services 31 14 11 5 7 21 11 67 18 340
2022 Administration and operations 57 14 5 4 2 12 6 87 7 65
2022 Human resources 75 17 3 5 0 0 0 92 5 35
2022 Financial management 97 0 0 0 0 0 3 100 0 25
2022 Information management 66 8 0 0 0 17 8 100 0 15
2022 Information technology 54 37 9 0 0 0 0 91 0 15
2022 Other services to the public 25 0 0 6 7 44 19 65 35 10
2022 None of the above 71 7 0 0 0 8 15 100 0 15
2020 Legal services 31 13 11 7 12 16 10 60 25 420
2020 Administration and operations 51 18 7 4 4 13 3 82 10 70
2020 Human resources 42 35 16 3 0 0 3 80 3 30
2020 Financial management 78 13 0 0 0 9 0 100 0 25
2020 None of the above 38 12 0 0 16 27 7 76 24 15
2019 Legal services 35 13 9 5 15 15 7 62 26 400
2019 Administration and operations 41 15 8 9 7 12 7 70 21 55
2019 Human resources 64 20 8 4 0 4 0 88 4 25
2019 Financial management 74 20 7 0 0 0 0 93 0 15
2019 None of the above 33 19 17 6 0 18 6 69 9 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 16 84 345
2024 Administration and operations 16 84 55
2022 Legal services 14 86 340
2020 Legal services 17 83 420
2020 Administration and operations 8 92 70
2019 Legal services 16 84 395
2019 Administration and operations 19 81 55
2019 None of the above 36 64 15

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 55 45 55
2022 Legal services 48 52 50
2020 Legal services 67 33 70
2019 Legal services 70 30 65

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 66 34 55
2022 Legal services 56 44 50
2020 Legal services 52 48 70
2019 Legal services 62 38 65

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 8 92 50
2020 Legal services 7 93 70
2019 Legal services 9 91 65

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 0 100 55
2022 Legal services 4 96 50
2020 Legal services 0 100 70
2019 Administration and operations 0 100 10

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 14 86 55
2022 Legal services 13 87 50
2019 Legal services 10 90 65
2019 Administration and operations 0 100 10

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 11 89 55
2022 Legal services 19 81 50
2020 Legal services 12 88 70

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 3 97 50
2019 Administration and operations 0 100 10

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 38 62 55
2022 Legal services 37 63 50
2020 Legal services 42 58 70
2019 Legal services 38 62 65

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 49 51 55
2022 Legal services 39 61 50
2020 Legal services 37 63 70
2019 Legal services 35 65 65

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 49 51 55
2022 Legal services 41 59 50
2020 Legal services 44 56 70
2019 Legal services 50 50 65

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 41 59 55
2022 Legal services 37 63 50
2020 Legal services 43 57 70
2019 Legal services 37 63 65

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 43 57 55
2022 Legal services 33 67 50
2020 Legal services 22 78 70
2019 Legal services 40 60 65

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 45 55 55
2022 Legal services 42 58 50
2020 Legal services 54 46 70
2019 Legal services 54 46 65

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 43 57 55
2022 Legal services 37 63 50
2020 Legal services 44 56 70
2019 Legal services 35 65 65

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 0 100 55
2022 Legal services 3 97 50
2019 Legal services 0 100 65
2019 Administration and operations 0 100 10

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 5 95 50
2020 Legal services 10 90 70
2019 Legal services 11 89 65
2019 Administration and operations 0 100 10

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 12 88 55
2022 Legal services 9 91 50

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 54 46 55
2022 Legal services 47 53 50
2020 Legal services 46 54 70
2019 Legal services 49 51 65

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 12 88 55
2022 Legal services 29 71 50
2020 Legal services 21 79 70
2019 Legal services 22 78 65

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 24 76 55
2022 Legal services 23 77 50
2020 Legal services 15 85 70
2019 Legal services 13 87 65
2019 Administration and operations 0 100 10

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 53 47 55
2022 Legal services 45 55 50
2020 Legal services 52 48 70
2019 Legal services 38 62 65
2019 Administration and operations 50 50 10

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 14 86 55
2022 Legal services 10 90 50
2020 Legal services 15 85 70
2019 Legal services 16 84 65

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 2 98 50

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 23 77 55
2022 Legal services 22 78 50
2020 Legal services 17 83 70
2019 Legal services 16 84 65

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 8 92 55
2022 Legal services 5 95 50

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 5 95 50
2019 Administration and operations 0 100 10

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 6 94 50
2020 Legal services 8 92 70

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 13 87 50
2020 Legal services 14 86 70
2019 Legal services 11 89 65
2019 Administration and operations 0 100 10

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 31 69 55
2022 Legal services 37 63 50
2020 Legal services 38 62 70
2019 Legal services 44 56 65

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 3 97 45
2019 Administration and operations 0 100 10

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 16 84 50
2022 Legal services 10 90 45

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 5 95 45
2019 Administration and operations 0 100 10

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 2 98 45

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 4 96 45

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 4 96 45

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 2 98 45
2019 Administration and operations 0 100 10

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 10 90 50
2022 Legal services 6 94 45

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 11 89 50
2022 Legal services 6 94 45
2019 Administration and operations 0 100 10

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 45 55 50
2022 Legal services 29 71 45

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 10 90 45

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 60 40 50
2022 Legal services 36 64 45

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 0 100 45
2019 Administration and operations 0 100 10

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 70 30 50
2022 Legal services 54 46 45

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 14 86 50
2022 Legal services 35 65 45
2019 Administration and operations 0 100 10

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 0 10 0 10 0 62 19 51 49 10
2024 Legal services 11 10 12 11 15 33 8 35 44 345
2024 Administration and operations 10 5 8 11 6 44 17 39 41 55
2024 Human resources 14 9 4 5 8 45 16 57 34 35
2024 Information management 0 27 26 8 8 23 8 39 23 10
2022 Legal services 9 15 12 12 10 33 9 42 38 340
2022 Administration and operations 20 16 9 9 3 27 16 63 22 65
2022 Human resources 30 16 5 2 0 31 16 86 4 35
2022 Financial management 36 20 3 9 0 18 14 82 14 25
2022 Information technology 32 13 9 5 0 19 23 77 8 15
2020 Legal services 10 16 16 13 11 27 7 39 36 420
2020 Administration and operations 26 11 20 5 6 27 6 55 16 70
2020 Human resources 24 21 17 3 3 22 10 66 9 30
2020 Financial management 21 4 9 4 4 44 13 59 20 25
2020 None of the above 13 12 12 13 17 13 20 38 45 15
2019 Legal services 12 14 15 11 18 26 5 36 41 395
2019 Administration and operations 18 21 19 13 7 21 2 49 26 55
2019 Human resources 20 16 24 4 0 29 8 56 6 25
2019 Financial management 28 7 13 7 7 33 7 56 22 15
2019 None of the above 19 0 35 6 13 26 0 26 26 15

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Legal services 25 27 12 11 12 12 0 59 27 345
2024 Administration and operations 20 23 17 9 6 14 10 57 20 55
2024 Human resources 37 36 7 8 3 10 0 80 12 35
2024 Financial management 28 31 21 5 0 15 0 69 6 25
2024 Information technology 37 0 6 7 6 44 0 66 22 15
2024 None of the above 42 35 5 5 7 6 0 82 14 15
2022 Legal services 30 32 13 9 8 8 1 68 18 340
2022 Administration and operations 36 27 21 9 0 6 1 68 10 65
2022 Human resources 59 24 9 0 0 8 0 90 0 35
2022 Financial management 61 16 14 4 0 3 0 81 5 25
2022 Information management 44 8 6 0 0 34 8 89 0 15
2022 Information technology 46 19 17 0 0 10 8 79 0 15
2020 Legal services 24 31 16 11 10 7 1 60 23 415
2020 Administration and operations 40 27 17 4 0 11 1 76 5 70
2020 Human resources 47 31 19 3 0 0 0 78 3 30
2020 Financial management 51 14 4 4 0 26 0 88 6 25
2020 None of the above 26 20 6 7 24 12 7 56 37 15
2019 Legal services 24 26 16 13 11 8 1 56 27 400
2019 Administration and operations 25 32 17 6 2 17 2 70 9 55
2019 Human resources 32 48 12 4 0 0 4 84 4 25
2019 Financial management 56 11 20 0 14 0 0 67 14 15
2019 None of the above 37 23 22 6 6 6 0 64 13 15

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Legal services 14 86 345
2024 Administration and operations 11 89 55
2024 Information management 0 100 10
2022 Legal services 12 88 340
2022 Human resources 0 100 35
2022 Information technology 0 100 15
2020 Legal services 10 90 420
2019 Legal services 11 89 395
2019 None of the above 0 100 15

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 30 70 45
2022 Legal services 32 68 40
2020 Legal services 41 59 40
2019 Legal services 38 62 45

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 87 13 45
2022 Legal services 90 10 40
2020 Legal services 81 19 40
2019 Legal services 76 24 45

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 6 94 40

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 0 100 45
2022 Legal services 3 97 40
2020 Legal services 0 100 40

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 11 89 45
2022 Legal services 11 89 40
2020 Legal services 15 85 40

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 18 82 45
2022 Legal services 11 89 40

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 2 98 40

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 29 71 45
2022 Legal services 21 79 40
2020 Legal services 30 70 40
2019 Legal services 19 81 45

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 12 88 45
2022 Legal services 22 78 40
2020 Legal services 15 85 40

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 16 84 45
2022 Legal services 9 91 40
2020 Legal services 24 76 40

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 3 97 40

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 31 69 45
2022 Legal services 14 86 40
2020 Legal services 24 76 40
2019 Legal services 23 77 45

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 34 66 45
2022 Legal services 38 62 40
2020 Legal services 45 55 40
2019 Legal services 53 47 45

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 4 96 40
2019 Legal services 0 100 45

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 5 95 40
2020 Legal services 0 100 40

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 11 89 40
2020 Legal services 15 85 40

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 19 81 45
2022 Legal services 16 84 40
2020 Legal services 44 56 40
2019 Legal services 30 70 45

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 0 100 45
2022 Legal services 0 100 40
2020 Legal services 0 100 40
2019 Legal services 0 100 45

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 32 68 45
2022 Legal services 16 84 40
2020 Legal services 12 88 40
2019 Legal services 19 81 45

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 3 97 40
2020 Legal services 0 100 40
2019 Legal services 0 100 45

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 42 58 45
2022 Legal services 35 65 40
2019 Legal services 16 84 45

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 11 89 45
2022 Legal services 5 95 40

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 5 95 40
2019 Legal services 0 100 45

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 20 80 45
2022 Legal services 18 82 40
2020 Legal services 29 71 40
2019 Legal services 14 86 45

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 2 98 40
2020 Legal services 0 100 40

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 2 98 40

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 3 97 40

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 8 92 40

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 42 58 45
2022 Legal services 54 46 40
2020 Legal services 61 39 40
2019 Legal services 68 32 45

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 3 97 40

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 13 87 40

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 5 95 40

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 2 98 40

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 0 100 40

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 0 100 40

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 0 100 40

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 13 87 40

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 11 89 40
2022 Legal services 10 90 40

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 31 69 40
2022 Legal services 36 64 40

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 11 89 40

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 56 44 40
2022 Legal services 47 53 40

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 0 100 40

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 70 30 40
2022 Legal services 66 34 40

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 11 89 40

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 16 84 40

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 0 12 10 0 0 67 11 56 0 10
2024 Legal services 12 12 17 8 11 34 5 40 31 345
2024 Administration and operations 12 9 16 1 11 31 19 43 25 55
2024 Human resources 23 16 0 3 5 49 3 82 18 35
2024 Information management 0 35 28 8 0 15 14 50 11 10
2022 Legal services 11 15 19 6 8 35 5 45 24 340
2022 Administration and operations 20 22 10 3 3 30 12 72 11 65
2022 Human resources 30 15 8 0 0 40 8 85 0 35
2022 Financial management 45 9 4 0 0 23 19 93 0 25
2022 Information technology 40 13 18 0 0 21 9 74 0 15
2020 Legal services 13 13 17 7 9 35 6 43 28 420
2020 Administration and operations 21 13 20 3 3 35 6 57 10 70
2020 Human resources 30 29 6 3 3 22 7 82 9 30
2020 Financial management 17 13 9 4 0 44 13 69 10 25
2020 None of the above 26 20 12 11 13 13 6 57 29 15
2019 Legal services 15 11 18 6 10 34 6 42 27 395
2019 Administration and operations 20 25 23 4 4 19 6 60 10 55
2019 Human resources 20 12 28 0 0 33 8 53 0 25
2019 Financial management 28 7 20 7 0 33 7 56 11 15
2019 None of the above 24 9 31 0 0 24 12 52 0 15

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Legal services 25 26 17 9 10 11 1 59 22 345
2024 Administration and operations 27 28 11 9 4 8 13 70 16 55
2024 Human resources 36 45 0 5 3 10 0 91 9 35
2024 Financial management 36 36 12 0 0 16 0 86 0 25
2024 Information technology 31 0 19 7 12 31 0 46 27 15
2024 None of the above 36 35 10 0 13 6 0 76 14 15
2022 Legal services 32 31 14 7 7 8 1 69 16 340
2022 Administration and operations 44 25 18 3 0 8 2 76 4 65
2022 Human resources 49 34 2 0 0 15 0 97 0 35
2022 Financial management 74 26 0 0 0 0 0 100 0 25
2022 Information management 66 0 0 8 0 26 0 89 11 15
2022 Information technology 47 25 9 9 0 10 0 80 10 15
2022 None of the above 42 33 5 0 6 7 6 87 7 15
2020 Legal services 29 26 18 7 9 10 1 61 18 415
2020 Administration and operations 37 31 20 3 0 8 1 75 3 70
2020 Human resources 46 41 13 0 0 0 0 87 0 30
2020 Financial management 45 23 0 4 0 28 0 94 6 20
2020 None of the above 46 12 12 7 17 6 0 63 25 15
2019 Legal services 32 24 16 8 8 12 0 64 18 395
2019 Administration and operations 36 28 13 2 4 13 4 77 7 55
2019 Human resources 32 52 12 0 0 0 4 88 0 25
2019 Financial management 54 0 27 7 0 7 7 62 8 15
2019 None of the above 43 21 25 0 0 6 6 72 0 15

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 26 74 10
2024 Legal services 17 83 345
2024 Administration and operations 20 80 55
2024 Human resources 38 62 35
2024 Financial management 16 84 25
2024 Information management 17 83 10
2024 Information technology 19 81 15
2024 None of the above 19 81 15
2022 Legal services 16 84 340
2022 Administration and operations 14 86 65
2022 Human resources 11 89 35
2022 Financial management 4 96 25
2022 Information management 7 93 15
2022 Information technology 12 88 15
2022 Other services to the public 9 91 10
2022 None of the above 7 93 15
2020 Legal services 13 87 420
2020 Administration and operations 9 91 70
2020 Human resources 13 87 30
2020 Financial management 9 91 25
2020 None of the above 7 93 15
2019 Legal services 17 83 400
2019 Administration and operations 26 74 55
2019 Human resources 8 92 25
2019 Financial management 26 74 15
2019 None of the above 6 94 15

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 63 37 60
2024 Administration and operations 85 15 10
2024 Human resources 57 43 15
2022 Legal services 63 37 50
2020 Legal services 66 34 55

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 72 28 60
2024 Administration and operations 64 36 10
2024 Human resources 78 22 15
2022 Legal services 70 30 50
2020 Legal services 77 23 55
2019 Legal services 75 25 65
2019 Administration and operations 79 21 15

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Legal services 33 26 11 17 12 0 0 60 29 45
2024 Human resources 64 20 6 10 0 0 0 84 10 10
2022 Legal services 41 46 3 6 5 0 0 86 11 35
2020 Legal services 43 44 5 5 3 0 0 88 8 40
2019 Legal services 42 29 8 17 2 0 2 72 19 50
2019 Administration and operations 26 37 17 19 0 0 0 64 19 10

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 49 31 0 0 0 20 0 100 0 10
2024 Legal services 40 32 7 10 6 4 1 76 17 345
2024 Administration and operations 38 34 6 13 7 2 0 73 20 55
2024 Human resources 79 12 0 10 0 0 0 90 10 35
2024 Financial management 48 21 15 5 7 4 0 72 12 25
2024 Information management 58 27 14 0 0 0 0 86 0 10
2024 Information technology 56 26 0 0 18 0 0 82 18 15
2024 None of the above 50 19 5 15 3 0 6 75 20 15
2022 Legal services 45 33 6 6 3 3 3 84 9 340
2022 Administration and operations 47 28 11 9 0 3 2 79 10 65
2022 Human resources 74 23 0 0 0 0 3 100 0 35
2022 Financial management 76 16 0 0 0 3 4 100 0 25
2022 Information management 65 16 11 0 0 8 0 88 0 15
2022 Information technology 66 18 12 5 0 0 0 84 5 15
2022 Other services to the public 27 23 21 13 9 0 8 54 23 10
2022 None of the above 39 30 17 6 0 0 8 75 7 15
2020 Legal services 38 33 10 5 5 3 5 78 11 420
2020 Administration and operations 55 29 4 6 0 3 3 89 6 70
2020 Human resources 76 14 6 0 0 0 3 93 0 30
2020 Financial management 59 19 9 0 4 4 4 85 5 25
2020 None of the above 26 37 0 13 13 11 0 71 29 15
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 16 53 18 0 13 0 0 69 13 10
2024 Legal services 48 30 5 5 10 1 0 80 15 345
2024 Administration and operations 51 23 8 10 7 0 0 74 17 55
2024 Human resources 78 12 3 7 0 0 0 90 7 35
2024 Financial management 49 30 8 7 3 4 0 82 10 25
2024 Information management 66 24 9 0 0 0 0 91 0 10
2024 Information technology 43 38 13 0 6 0 0 80 6 15
2024 None of the above 32 23 8 17 7 6 6 62 28 15
2022 Legal services 51 30 7 4 6 1 1 83 10 340
2022 Administration and operations 58 27 1 4 5 1 3 89 10 65
2022 Human resources 68 29 3 0 0 0 0 97 0 35
2022 Financial management 62 23 5 3 0 3 3 91 4 25
2022 Information management 77 15 0 8 0 0 0 92 8 15
2022 Information technology 71 10 0 8 11 0 0 81 19 15
2022 Other services to the public 31 25 24 0 20 0 0 57 20 10
2022 None of the above 50 39 5 0 6 0 0 89 6 15
2020 Legal services 45 29 7 10 7 1 0 76 18 420
2020 Administration and operations 48 37 7 3 3 3 0 87 6 70
2020 Human resources 74 19 6 0 0 0 0 94 0 30
2020 Financial management 56 18 14 4 4 4 0 77 9 25
2020 None of the above 33 13 19 12 23 0 0 46 35 15

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 0 10 19 33 7 13 18 58 14 10
2024 Legal services 6 11 14 7 34 4 24 56 24 340
2024 Administration and operations 4 13 10 2 41 7 23 61 24 55
2024 Human resources 3 5 3 0 56 3 30 83 13 35
2024 Financial management 0 12 8 0 38 9 33 65 21 25
2024 Information management 8 9 24 0 18 0 41 30 30 10
2024 Information technology 6 6 18 0 19 13 37 39 25 15
2024 None of the above 3 5 12 8 39 6 26 70 13 15
2022 Legal services 3 8 15 13 38 5 17 66 15 340
2022 Administration and operations 7 9 11 6 41 1 25 63 21 65
2022 Human resources 0 12 5 5 39 6 33 72 20 35
2022 Financial management 0 0 4 3 57 3 32 94 0 25
2022 Information management 8 0 7 5 39 16 24 74 14 15
2022 Information technology 0 0 23 7 49 6 16 71 0 15
2022 Other services to the public 19 9 16 0 22 10 23 33 42 10
2022 None of the above 6 7 10 6 36 0 35 65 20 15

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 18 41 10 31 0 0 0 59 31 10
2024 Legal services 23 40 12 12 12 1 0 64 24 345
2024 Administration and operations 31 34 12 7 12 3 0 67 20 55
2024 Human resources 41 40 13 3 0 3 0 84 3 35
2024 Financial management 15 57 16 0 8 4 0 75 8 25
2024 Information management 25 42 9 8 16 0 0 66 24 10
2024 Information technology 49 18 7 19 6 0 0 67 26 15
2024 None of the above 40 32 4 5 19 0 0 72 24 15
2022 Legal services 32 41 11 6 9 2 0 74 15 340
2022 Administration and operations 35 47 13 4 2 0 0 82 6 65
2022 Human resources 56 32 6 6 0 0 0 88 6 35
2022 Financial management 50 47 3 0 0 0 0 97 0 25
2022 Information management 52 29 8 0 0 11 0 91 0 15
2022 Information technology 52 36 8 5 0 0 0 88 5 15
2022 Other services to the public 15 50 8 19 9 0 0 65 28 10
2022 None of the above 43 40 11 0 6 0 0 83 6 15
2020 Legal services 32 44 14 5 4 1 0 77 9 415
2020 Administration and operations 53 37 7 3 0 0 0 90 3 70
2020 Human resources 43 53 3 0 0 0 0 97 0 30
2020 Financial management 53 34 4 4 0 4 0 91 4 25
2020 None of the above 35 40 0 15 11 0 0 75 25 15
2019 Legal services 22 41 17 12 7 0 0 64 20 395
2019 Administration and operations 23 39 27 6 2 4 0 65 8 55
2019 Human resources 33 43 12 4 4 4 0 80 8 25
2019 Financial management 37 17 20 27 0 0 0 54 27 15
2019 None of the above 49 30 4 18 0 0 0 78 18 15

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Communications or public affairs 0 22 38 31 10 10
2024 Legal services 7 22 37 25 9 345
2024 Administration and operations 7 21 40 21 11 55
2024 Human resources 23 23 37 14 3 35
2024 Financial management 8 8 38 35 11 25
2024 Information management 6 0 68 8 18 10
2024 Information technology 18 19 37 20 6 15
2024 None of the above 12 36 26 25 0 15
2022 Legal services 6 27 37 23 6 340
2022 Administration and operations 12 20 46 17 6 65
2022 Human resources 9 36 45 8 2 35
2022 Financial management 12 29 45 6 9 25
2022 Information management 0 34 50 16 0 15
2022 Information technology 13 21 39 21 6 15
2022 Other services to the public 0 8 53 39 0 10
2022 None of the above 20 15 45 13 6 15

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 59 41 0 0 0 0 0 100 0 10
2024 Legal services 45 30 10 6 6 3 1 78 12 345
2024 Administration and operations 52 19 12 5 6 7 0 76 12 55
2024 Human resources 78 15 3 0 0 4 0 97 0 35
2024 Financial management 53 31 5 11 0 0 0 84 11 25
2024 Information management 56 44 0 0 0 0 0 100 0 10
2024 Information technology 49 32 13 0 6 0 0 81 6 15
2024 None of the above 26 23 10 14 14 6 6 57 32 15
2022 Legal services 46 31 11 5 6 1 1 78 11 340
2022 Administration and operations 60 21 4 6 3 1 3 86 10 65
2022 Human resources 68 32 0 0 0 0 0 100 0 35
2022 Financial management 72 17 5 0 0 0 6 94 0 25
2022 Information management 83 0 17 0 0 0 0 83 0 15
2022 Information technology 58 13 12 5 0 13 0 81 5 15
2022 Other services to the public 44 29 8 11 9 0 0 72 20 10
2022 None of the above 64 17 12 0 0 7 0 87 0 15
2020 Legal services 41 30 14 4 6 4 1 74 11 420
2020 Administration and operations 53 24 13 4 0 4 1 82 5 70
2020 Human resources 67 17 7 3 6 0 0 84 10 30
2020 Financial management 51 22 10 9 0 9 0 80 10 20
2020 None of the above 33 20 17 17 7 6 0 56 26 15

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 27 31 28 0 13 0 0 59 13 10
2024 Legal services 38 27 8 10 15 1 1 67 25 345
2024 Administration and operations 42 26 4 16 11 2 0 69 27 55
2024 Human resources 75 10 3 8 4 0 0 85 12 35
2024 Financial management 40 35 8 3 15 0 0 75 17 25
2024 Information management 73 10 0 18 0 0 0 82 18 10
2024 Information technology 49 31 13 0 6 0 0 80 6 15
2024 None of the above 22 23 0 19 24 6 6 51 49 15
2022 Legal services 39 31 8 11 10 1 0 71 21 340
2022 Administration and operations 51 21 7 8 10 1 1 74 19 65
2022 Human resources 68 21 5 6 0 0 0 90 6 35
2022 Financial management 45 34 4 5 0 9 3 89 6 25
2022 Information management 77 6 8 8 0 0 0 83 8 15
2022 Information technology 58 12 4 7 19 0 0 70 26 15
2022 Other services to the public 16 41 16 8 20 0 0 57 28 10
2022 None of the above 49 12 19 6 6 7 0 67 13 15
2020 Legal services 32 28 9 14 16 1 0 61 30 420
2020 Administration and operations 37 32 13 10 6 3 0 71 16 70
2020 Human resources 59 20 15 3 3 0 0 78 6 30
2020 Financial management 44 20 14 14 4 4 0 67 19 25
2020 None of the above 26 20 12 12 30 0 0 46 42 15

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 0 74 10 10 0 7 0 79 11 10
2024 Legal services 14 31 14 20 20 1 0 46 40 345
2024 Administration and operations 13 40 10 21 14 0 2 54 36 55
2024 Human resources 46 40 3 8 3 0 0 86 11 35
2024 Financial management 20 52 15 4 9 0 0 72 13 25
2024 Information management 15 26 16 25 18 0 0 41 43 10
2024 Information technology 21 18 31 18 12 0 0 39 31 15
2024 None of the above 36 26 16 8 13 0 0 63 21 15
2022 Legal services 16 40 15 15 13 1 0 57 29 340
2022 Administration and operations 35 38 6 16 2 0 3 76 18 65
2022 Human resources 52 34 15 0 0 0 0 85 0 35
2022 Financial management 49 32 13 6 0 0 0 82 6 25
2022 Information management 28 38 26 0 8 0 0 66 8 15
2022 Information technology 33 40 18 9 0 0 0 73 9 15
2022 Other services to the public 16 19 13 8 37 8 0 37 48 10
2022 None of the above 34 28 18 0 20 0 0 62 20 15
2020 Legal services 22 31 19 14 13 1 0 55 27 420
2020 Administration and operations 41 30 19 7 1 1 0 72 9 70
2020 Human resources 33 41 23 0 0 4 0 77 0 30
2020 Financial management 27 43 9 14 4 4 0 72 19 25
2020 None of the above 33 24 6 7 31 0 0 57 37 15
2019 Legal services 14 29 15 20 21 1 0 44 42 395
2019 Administration and operations 14 39 21 11 11 4 0 55 24 55
2019 Human resources 24 48 8 8 4 4 4 79 13 25
2019 Financial management 24 30 20 20 7 0 0 54 27 15
2019 None of the above 31 24 21 6 12 6 0 59 19 15

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Legal services 24 42 11 8 14 2 0 67 22 60
2024 Administration and operations 55 19 20 6 0 0 0 74 6 10
2024 Financial management 9 73 18 0 0 0 0 82 0 10
2022 Legal services 15 56 9 10 10 0 0 71 20 60
2022 Administration and operations 29 35 7 29 0 0 0 64 29 10
2022 Financial management 6 77 6 10 0 0 0 84 10 10
2020 Legal services 18 44 12 21 5 0 0 62 26 60
2020 Administration and operations 38 36 6 13 6 0 0 75 19 15
2019 Legal services 8 59 8 24 0 0 0 68 24 60
2019 Administration and operations 13 47 8 24 0 8 0 66 26 15

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 59 10 10 12 0 0 9 65 35 10
2024 Legal services 13 25 18 17 27 0 0 13 87 340
2024 Administration and operations 35 17 18 9 21 0 0 35 65 55
2024 Human resources 42 31 19 2 6 0 0 42 58 35
2024 Financial management 22 37 13 13 14 0 0 22 78 25
2024 Information management 18 29 14 16 23 0 0 18 82 10
2024 Information technology 49 12 7 0 19 0 13 56 44 15
2024 None of the above 37 36 6 11 10 0 0 37 63 15
2022 Legal services 24 29 17 10 18 1 2 340
2022 Administration and operations 36 22 12 10 19 1 2 65
2022 Human resources 47 27 11 8 0 0 7 35
2022 Financial management 51 21 21 3 4 0 0 25
2022 Information management 19 28 7 24 22 0 0 15
2022 Information technology 27 20 18 27 9 0 0 15
2022 Other services to the public 16 21 44 19 0 0 0 10
2022 None of the above 39 28 7 19 7 0 0 15
2020 Legal services 32 27 22 11 8 0 0 415
2020 Administration and operations 29 25 20 11 10 3 1 70
2020 Human resources 53 18 13 13 3 0 0 30
2020 Financial management 42 22 14 19 0 4 0 25
2020 None of the above 34 30 20 6 6 0 4 15
2019 Legal services 18 26 24 16 15 0 0 395
2019 Administration and operations 22 20 18 19 17 0 4 55
2019 Human resources 20 48 16 12 4 0 0 25
2019 Financial management 27 4 26 24 20 0 0 15
2019 None of the above 30 4 42 13 12 0 0 15

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 0 31 32 28 0 0 9 0 100 10
2024 Legal services 7 12 24 22 35 0 0 7 93 345
2024 Administration and operations 28 24 15 14 16 0 3 28 72 55
2024 Human resources 25 15 31 24 5 0 0 25 75 35
2024 Financial management 4 36 44 4 8 4 0 4 96 25
2024 Information management 9 39 34 0 18 0 0 9 91 10
2024 Information technology 7 13 26 6 49 0 0 7 93 15
2024 None of the above 8 33 18 21 20 0 0 8 92 15
2022 Legal services 7 19 27 19 28 0 0 335
2022 Administration and operations 30 23 18 14 15 0 0 65
2022 Human resources 15 21 14 32 17 0 0 35
2022 Financial management 12 41 18 15 15 0 0 25
2022 Information management 26 22 23 15 14 0 0 15
2022 Information technology 26 9 49 11 5 0 0 15
2022 Other services to the public 9 27 8 25 32 0 0 10
2022 None of the above 20 16 22 29 13 0 0 15
2020 Legal services 8 16 27 27 23 0 0 420
2020 Administration and operations 17 23 20 21 18 0 1 70
2020 Human resources 6 10 22 24 37 0 0 30
2020 Financial management 18 13 32 12 22 4 0 25
2020 None of the above 18 14 43 7 18 0 0 15
2019 Legal services 5 16 29 21 29 0 0 395
2019 Administration and operations 20 27 15 22 15 0 0 55
2019 Human resources 4 20 19 25 32 0 0 25
2019 Financial management 7 20 24 37 13 0 0 15
2019 None of the above 12 18 16 30 18 6 0 15

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 11 20 50 10 0 0 9 12 88 10
2024 Legal services 15 35 24 14 11 1 1 15 85 340
2024 Administration and operations 39 26 10 15 4 0 7 41 59 55
2024 Human resources 31 31 25 10 3 0 0 31 69 35
2024 Financial management 23 42 27 0 4 0 4 24 76 25
2024 Information management 52 7 16 26 0 0 0 52 48 10
2024 Information technology 13 25 31 18 13 0 0 13 87 15
2024 None of the above 54 15 10 5 16 0 0 54 46 15
2022 Legal services 17 34 27 14 8 0 1 340
2022 Administration and operations 37 34 11 8 8 0 2 65
2022 Human resources 23 21 38 13 5 0 0 35
2022 Financial management 29 33 18 5 11 0 5 25
2022 Information management 56 27 8 9 0 0 0 15
2022 Information technology 32 15 35 0 9 0 9 15
2022 Other services to the public 27 31 17 6 19 0 0 10
2022 None of the above 30 22 27 0 21 0 0 15
2020 Legal services 20 32 24 15 8 0 1 415
2020 Administration and operations 36 31 14 12 5 0 1 70
2020 Human resources 13 18 28 24 17 0 0 30
2020 Financial management 18 30 31 12 4 4 0 25
2020 None of the above 32 12 26 27 4 0 0 15
2019 Legal services 19 33 25 14 10 0 0 395
2019 Administration and operations 28 46 17 2 7 0 0 55
2019 Human resources 16 28 28 8 19 0 0 25
2019 Financial management 13 37 20 20 11 0 0 15
2019 None of the above 28 23 30 6 6 6 0 15

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Legal services 9 16 16 20 39 0 0 9 91 340
2024 Administration and operations 28 11 23 10 24 0 5 29 71 55
2024 Human resources 28 17 14 22 19 0 0 28 72 35
2024 Financial management 22 34 23 16 4 0 0 22 78 25
2024 Information management 8 17 42 7 26 0 0 8 92 10
2024 Information technology 6 7 6 25 56 0 0 6 94 15
2024 None of the above 8 34 22 9 27 0 0 8 92 15
2022 Legal services 9 21 22 19 29 0 1 340
2022 Administration and operations 25 24 21 12 15 2 1 65
2022 Human resources 19 7 26 14 33 0 0 35
2022 Financial management 9 33 17 12 20 0 8 25
2022 Information management 7 19 40 28 6 0 0 15
2022 Information technology 16 11 25 18 22 0 9 15
2022 Other services to the public 0 25 16 19 40 0 0 10
2022 None of the above 27 26 7 13 27 0 0 15
2020 Legal services 11 21 23 21 23 1 0 420
2020 Administration and operations 21 19 22 16 19 0 3 70
2020 Human resources 3 17 12 24 44 0 0 30
2020 Financial management 4 13 26 27 25 4 0 25
2020 None of the above 19 19 25 13 24 0 0 15
2019 Legal services 8 18 18 21 34 1 0 395
2019 Administration and operations 18 28 15 21 19 0 0 55
2019 Human resources 8 12 8 24 48 0 0 25
2019 Financial management 7 14 25 28 25 0 0 15
2019 None of the above 12 18 10 36 18 6 0 15

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 67 23 0 0 0 0 9 74 26 10
2024 Legal services 19 22 18 15 23 1 2 20 80 340
2024 Administration and operations 55 22 9 1 0 2 11 63 37 55
2024 Human resources 58 19 14 6 3 0 0 58 42 35
2024 Financial management 45 32 16 8 0 0 0 45 55 25
2024 Information management 70 6 15 8 0 0 0 70 30 10
2024 Information technology 51 7 7 0 24 0 13 58 42 15
2024 None of the above 47 22 15 6 10 0 0 47 53 15
2022 Legal services 19 24 21 15 17 1 2 340
2022 Administration and operations 58 17 4 3 9 0 9 65
2022 Human resources 39 19 32 4 5 0 0 35
2022 Financial management 34 20 15 4 15 0 11 25
2022 Information management 49 14 14 9 0 0 14 15
2022 Information technology 43 17 16 7 5 0 13 15
2022 Other services to the public 33 9 17 23 11 0 8 10
2022 None of the above 24 23 21 12 7 6 7 15
2020 Legal services 19 25 21 17 18 0 1 415
2020 Administration and operations 42 20 15 10 7 1 4 70
2020 Human resources 34 18 11 20 17 0 0 30
2020 Financial management 17 32 22 14 12 4 0 25
2020 None of the above 36 18 32 13 0 0 0 15
2019 Legal services 20 22 22 14 20 0 2 400
2019 Administration and operations 54 22 15 4 2 0 4 55
2019 Human resources 25 24 23 8 8 0 13 25
2019 Financial management 20 33 30 7 11 0 0 15
2019 None of the above 35 12 29 6 12 6 0 15

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 30 0 28 33 0 0 9 33 67 10
2024 Legal services 15 19 19 18 28 0 0 15 85 340
2024 Administration and operations 38 18 9 9 19 3 3 41 59 55
2024 Human resources 43 23 22 3 10 0 0 43 57 35
2024 Financial management 28 30 22 12 8 0 0 28 72 25
2024 Information management 26 35 0 23 16 0 0 26 74 10
2024 Information technology 26 18 14 19 18 0 6 27 73 15
2024 None of the above 32 37 5 6 20 0 0 32 68 15
2022 Legal services 14 25 25 16 20 0 0 340
2022 Administration and operations 40 21 17 9 14 0 0 65
2022 Human resources 32 37 21 5 2 0 2 35
2022 Financial management 35 34 9 10 12 0 0 25
2022 Information management 33 45 22 0 0 0 0 15
2022 Information technology 39 21 14 16 5 0 4 15
2022 Other services to the public 27 0 23 23 19 0 8 10
2022 None of the above 19 19 43 13 6 0 0 15
2020 Legal services 15 24 24 19 19 0 0 420
2020 Administration and operations 27 26 18 11 15 0 1 70
2020 Human resources 26 9 31 17 17 0 0 30
2020 Financial management 26 9 36 13 12 4 0 25
2020 None of the above 22 20 38 13 7 0 0 15
2019 Legal services 14 25 23 15 23 0 0 395
2019 Administration and operations 33 33 15 10 7 0 2 55
2019 Human resources 12 48 12 12 12 0 4 25
2019 Financial management 13 33 37 17 0 0 0 15
2019 None of the above 34 18 30 0 12 6 0 15

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 21 59 13 7 0 0 0 21 79 10
2024 Legal services 26 28 19 14 10 1 1 27 73 345
2024 Administration and operations 39 20 14 11 9 3 4 42 58 55
2024 Human resources 37 31 18 13 0 0 0 37 63 35
2024 Financial management 35 21 31 4 10 0 0 35 65 25
2024 Information management 25 35 32 8 0 0 0 25 75 10
2024 Information technology 13 31 20 0 24 6 6 14 86 15
2024 None of the above 38 15 17 5 20 6 0 40 60 15
2022 Legal services 21 34 21 12 9 1 2 340
2022 Administration and operations 46 29 15 4 4 0 3 65
2022 Human resources 35 39 13 8 5 0 0 35
2022 Financial management 36 38 17 6 0 0 4 25
2022 Information management 61 21 17 0 0 0 0 15
2022 Information technology 34 49 12 0 5 0 0 15
2022 Other services to the public 16 22 29 17 8 0 8 10
2022 None of the above 32 34 21 0 6 0 7 15
2020 Legal services 28 34 24 7 5 0 1 420
2020 Administration and operations 40 29 19 10 0 2 1 70
2020 Human resources 36 31 25 0 3 0 4 30
2020 Financial management 46 31 14 4 0 4 0 25
2020 None of the above 36 38 6 7 13 0 0 15
2019 Legal services 25 32 21 11 10 0 0 395
2019 Administration and operations 31 32 20 6 9 0 2 55
2019 Human resources 33 39 20 0 4 0 4 25
2019 Financial management 30 30 26 13 0 0 0 15
2019 None of the above 25 45 23 6 0 0 0 15

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 34 50 0 16 0 0 0 34 66 10
2024 Legal services 30 30 18 11 9 1 1 30 70 340
2024 Administration and operations 34 20 17 16 10 2 2 35 65 55
2024 Human resources 23 30 30 13 3 0 0 23 77 35
2024 Financial management 28 46 13 8 5 0 0 28 72 25
2024 Information management 26 33 6 27 8 0 0 26 74 10
2024 Information technology 18 13 26 13 30 0 0 18 82 15
2024 None of the above 43 9 26 5 10 0 6 46 54 15
2022 Legal services 31 28 19 11 7 1 2 340
2022 Administration and operations 38 30 15 9 7 0 0 65
2022 Human resources 20 29 36 8 7 0 0 35
2022 Financial management 25 56 4 5 3 0 7 25
2022 Information management 30 33 37 0 0 0 0 15
2022 Information technology 50 22 13 11 5 0 0 15
2022 Other services to the public 16 20 33 6 16 0 8 10
2022 None of the above 60 7 21 6 6 0 0 15
2020 Legal services 32 35 18 10 4 1 0 420
2020 Administration and operations 32 28 25 10 3 0 1 70
2020 Human resources 10 28 29 20 9 0 4 30
2020 Financial management 26 22 29 9 9 4 0 25
2020 None of the above 37 18 18 12 14 0 0 15
2019 Legal services 35 30 19 8 7 0 1 395
2019 Administration and operations 27 36 22 9 4 0 2 55
2019 Human resources 20 40 16 16 8 0 0 25
2019 Financial management 11 33 26 30 0 0 0 15
2019 None of the above 34 24 18 24 0 0 0 15

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 30 35 29 0 7 0 0 30 70 10
2024 Legal services 42 25 14 9 9 1 1 42 58 345
2024 Administration and operations 42 17 12 14 11 2 2 44 56 55
2024 Human resources 38 28 21 10 3 0 0 38 62 30
2024 Financial management 45 37 13 0 5 0 0 45 55 25
2024 Information management 41 24 0 27 8 0 0 41 59 10
2024 Information technology 25 12 40 12 12 0 0 25 75 15
2024 None of the above 38 36 5 5 10 6 0 40 60 15
2022 Legal services 39 32 15 8 5 0 1 340
2022 Administration and operations 48 28 12 6 6 0 0 65
2022 Human resources 39 24 20 5 5 0 8 35
2022 Financial management 39 46 0 5 6 0 4 25
2022 Information management 75 16 9 0 0 0 0 15
2022 Information technology 62 24 13 0 0 0 0 15
2022 Other services to the public 16 36 33 0 8 0 8 10
2022 None of the above 47 20 13 6 6 0 7 15
2020 Legal services 35 37 16 7 4 0 0 420
2020 Administration and operations 39 28 24 4 3 0 1 70
2020 Human resources 33 29 12 17 9 0 0 30
2020 Financial management 26 28 24 18 0 4 0 20
2020 None of the above 42 25 7 20 6 0 0 15
2019 Legal services 40 29 17 8 6 0 0 395
2019 Administration and operations 36 30 24 4 4 0 2 55
2019 Human resources 45 28 16 8 4 0 0 25
2019 Financial management 11 33 30 26 0 0 0 15
2019 None of the above 25 30 39 0 6 0 0 15

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 18 45 19 0 19 0 0 18 82 10
2024 Legal services 36 27 16 7 14 0 1 36 64 345
2024 Administration and operations 48 19 9 7 12 2 3 50 50 55
2024 Human resources 70 15 12 3 0 0 0 70 30 35
2024 Financial management 50 27 9 9 5 0 0 50 50 25
2024 Information management 42 19 14 9 16 0 0 42 58 10
2024 Information technology 38 24 13 18 0 0 6 40 60 15
2024 None of the above 42 16 10 11 14 0 6 45 55 15
2022 Legal services 35 32 14 8 12 0 0 340
2022 Administration and operations 51 24 11 8 5 2 0 65
2022 Human resources 58 17 9 8 0 0 8 35
2022 Financial management 60 30 0 0 0 0 10 25
2022 Information management 64 19 9 0 8 0 0 15
2022 Information technology 77 19 0 0 4 0 0 15
2022 Other services to the public 48 10 6 11 24 0 0 10
2022 None of the above 48 26 12 6 0 0 7 15
2020 Legal services 38 27 15 12 7 0 0 420
2020 Administration and operations 46 25 17 6 4 0 3 70
2020 Human resources 45 32 7 2 14 0 0 30
2020 Financial management 56 18 13 4 4 4 0 25
2020 None of the above 30 37 0 20 13 0 0 15
2019 Legal services 35 25 17 9 13 0 0 390
2019 Administration and operations 35 31 19 4 12 0 0 55
2019 Human resources 56 16 19 4 4 0 0 25
2019 Financial management 37 20 24 13 7 0 0 15
2019 None of the above 31 39 23 0 6 0 0 15

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 49 25 10 0 0 7 9 58 42 10
2024 Legal services 48 23 13 7 8 0 1 48 52 340
2024 Administration and operations 37 22 12 13 11 2 4 39 61 55
2024 Human resources 63 15 12 9 2 0 0 63 37 35
2024 Financial management 62 17 17 0 5 0 0 62 38 25
2024 Information management 59 24 8 0 9 0 0 59 41 10
2024 Information technology 49 32 13 0 0 0 6 52 48 15
2024 None of the above 72 6 16 0 0 0 6 77 23 15
2022 Legal services 30 30 22 11 6 0 1 340
2022 Administration and operations 42 29 8 16 4 0 1 65
2022 Human resources 55 21 17 5 0 0 2 35
2022 Financial management 36 45 11 4 0 0 4 25
2022 Information management 61 9 30 0 0 0 0 10
2022 Information technology 59 18 10 0 0 0 13 15
2022 Other services to the public 16 45 25 6 8 0 0 10
2022 None of the above 34 19 27 6 6 0 7 15
2020 Legal services 20 28 27 16 9 0 0 420
2020 Administration and operations 35 25 20 12 7 0 1 70
2020 Human resources 25 25 30 10 10 0 0 30
2020 Financial management 22 34 27 9 4 4 0 25
2020 None of the above 45 25 6 6 18 0 0 15

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 10 44 16 13 0 0 16 12 88 10
2024 Legal services 25 27 23 12 11 1 1 26 74 340
2024 Administration and operations 38 30 10 11 10 0 2 39 61 55
2024 Human resources 33 32 18 11 3 0 3 34 66 35
2024 Financial management 46 16 33 4 0 0 0 46 54 25
2024 Information management 25 42 7 8 18 0 0 25 75 10
2024 Information technology 12 40 12 6 30 0 0 12 88 15
2024 None of the above 44 22 25 0 9 0 0 44 56 15
2022 Legal services 18 35 23 13 9 1 0 340
2022 Administration and operations 36 31 22 4 6 0 0 65
2022 Human resources 24 22 31 12 8 0 3 35
2022 Financial management 23 45 25 0 4 0 4 25
2022 Information management 43 33 16 0 8 0 0 15
2022 Information technology 50 28 17 5 0 0 0 15
2022 Other services to the public 16 39 19 19 8 0 0 10
2022 None of the above 43 23 15 6 6 0 7 15
2020 Legal services 22 30 24 14 10 0 0 415
2020 Administration and operations 32 31 20 9 8 0 0 70
2020 Human resources 14 25 22 20 20 0 0 30
2020 Financial management 34 22 0 32 9 4 0 25
2020 None of the above 25 25 12 21 18 0 0 15
2019 Legal services 35 27 20 8 8 1 1 395
2019 Administration and operations 33 32 16 9 7 0 2 55
2019 Human resources 33 24 36 4 4 0 0 25
2019 Financial management 11 33 39 11 7 0 0 15
2019 None of the above 28 35 20 7 11 0 0 15

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Legal services 42 25 14 9 9 0 1 43 57 340
2024 Administration and operations 66 6 4 7 11 2 5 71 29 55
2024 Human resources 53 8 14 10 9 0 6 56 44 35
2024 Financial management 56 5 21 10 4 0 4 59 41 25
2024 Information management 36 17 15 24 8 0 0 36 64 10
2024 Information technology 37 13 7 12 19 0 13 42 58 15
2024 None of the above 66 7 11 5 5 0 6 70 30 15
2022 Legal services 47 27 14 5 4 1 2 340
2022 Administration and operations 62 20 9 3 2 0 4 65
2022 Human resources 62 18 10 2 3 0 5 35
2022 Financial management 84 12 0 0 0 0 4 25
2022 Information management 58 33 9 0 0 0 0 15
2022 Information technology 83 8 0 0 5 0 4 15
2022 Other services to the public 57 24 0 11 8 0 0 10
2022 None of the above 73 13 13 0 0 0 0 15
2020 Legal services 32 29 23 9 6 0 0 420
2020 Administration and operations 47 24 25 2 0 0 1 70
2020 Human resources 33 44 16 3 4 0 0 30
2020 Financial management 43 26 13 9 0 4 4 25
2020 None of the above 33 13 17 23 14 0 0 15
2019 Legal services 46 26 16 6 4 0 1 395
2019 Administration and operations 53 17 19 4 6 0 2 55
2019 Human resources 63 17 8 0 4 0 9 25
2019 Financial management 63 24 13 0 0 0 0 15
2019 None of the above 42 34 18 0 0 0 6 15

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 25 54 11 0 0 0 9 28 72 10
2024 Legal services 28 31 20 9 12 0 1 28 72 345
2024 Administration and operations 47 29 7 5 9 0 3 49 51 55
2024 Human resources 49 30 6 11 0 0 3 50 50 35
2024 Financial management 45 33 7 12 4 0 0 45 55 25
2024 Information management 52 34 8 0 6 0 0 52 48 10
2024 Information technology 61 33 0 0 0 0 6 65 35 15
2024 None of the above 47 47 0 0 5 0 0 47 53 15
2022 Legal services 31 33 18 9 7 0 0 340
2022 Administration and operations 47 34 6 6 5 2 0 65
2022 Human resources 60 21 7 6 0 0 6 35
2022 Financial management 59 15 16 0 4 0 7 25
2022 Information management 86 5 9 0 0 0 0 15
2022 Information technology 72 16 0 0 0 0 12 15
2022 Other services to the public 15 60 8 9 8 0 0 10
2022 None of the above 32 40 22 0 6 0 0 15
2020 Legal services 17 29 30 14 10 0 0 420
2020 Administration and operations 32 36 17 10 4 0 1 70
2020 Human resources 20 31 13 29 6 0 0 30
2020 Financial management 30 35 9 18 4 4 0 25
2020 None of the above 33 18 17 12 20 0 0 15

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 84 0 0 0 0 0 16 100 0 10
2024 Legal services 69 11 5 2 2 1 11 78 22 340
2024 Administration and operations 69 10 0 2 3 0 16 82 18 55
2024 Human resources 80 8 8 0 0 0 3 83 17 35
2024 Financial management 67 9 12 4 0 0 8 73 27 25
2024 Information management 70 22 0 0 0 0 7 76 24 10
2024 Information technology 88 0 0 0 6 0 6 94 6 15
2024 None of the above 74 0 0 0 9 0 17 89 11 15

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 63 21 9 0 0 0 7 68 32 10
2024 Legal services 63 14 5 4 5 0 9 69 31 345
2024 Administration and operations 58 14 2 4 5 2 15 70 30 55
2024 Human resources 74 7 9 3 4 0 3 76 24 35
2024 Financial management 71 7 9 0 4 0 8 78 22 25
2024 Information management 60 17 8 9 6 0 0 60 40 10
2024 Information technology 88 6 0 0 0 0 6 94 6 15
2024 None of the above 70 5 0 0 13 0 12 79 21 15

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 74 0 10 0 0 0 16 89 11 10
2024 Legal services 68 12 6 4 6 0 4 71 29 340
2024 Administration and operations 59 13 6 4 9 4 6 65 35 55
2024 Human resources 85 6 0 3 2 0 3 88 12 35
2024 Financial management 70 14 13 0 0 0 3 72 28 25
2024 Information management 77 17 0 0 0 0 6 82 18 10
2024 Information technology 82 6 0 6 6 0 0 82 18 15
2024 None of the above 63 5 5 0 14 0 12 72 28 15
2022 Legal services 66 14 8 2 7 0 4 340
2022 Administration and operations 79 10 1 0 3 0 6 65
2022 Human resources 76 10 0 2 0 0 12 35
2022 Financial management 83 0 4 9 0 0 3 25
2022 Information management 80 0 8 0 0 0 11 15
2022 Information technology 83 0 0 0 4 0 12 15
2022 Other services to the public 38 0 20 8 9 0 26 10
2022 None of the above 79 7 0 6 0 0 7 15
2020 Legal services 71 13 6 3 5 1 1 415
2020 Administration and operations 78 12 3 1 1 0 4 70
2020 Human resources 83 7 6 0 4 0 0 30
2020 Financial management 78 9 0 4 0 4 5 25
2020 None of the above 57 18 7 0 17 0 0 15
2019 Legal services 65 13 9 6 6 1 1 395
2019 Administration and operations 70 11 6 4 7 0 2 55
2019 Human resources 92 0 0 4 0 0 4 25
2019 Financial management 73 7 0 7 13 0 0 15
2019 None of the above 64 17 6 6 6 0 0 15

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 71 20 0 0 0 0 9 78 22 10
2024 Legal services 49 27 12 4 6 0 3 50 50 345
2024 Administration and operations 60 13 7 10 8 2 0 61 39 55
2024 Human resources 68 17 6 6 2 0 0 68 32 35
2024 Financial management 68 29 4 0 0 0 0 68 32 25
2024 Information management 51 31 0 0 18 0 0 51 49 10
2024 Information technology 70 30 0 0 0 0 0 70 30 15
2024 None of the above 71 6 8 0 8 0 7 76 24 15
2022 Legal services 54 28 9 3 3 0 2 340
2022 Administration and operations 59 25 7 6 0 0 3 65
2022 Human resources 69 13 9 2 0 0 6 35
2022 Financial management 74 8 9 7 0 0 3 25
2022 Information management 80 0 8 0 0 0 11 15
2022 Information technology 72 11 0 5 0 0 12 15
2022 Other services to the public 48 16 9 0 9 0 18 10
2022 None of the above 58 35 7 0 0 0 0 15
2020 Legal services 55 25 10 4 4 0 1 420
2020 Administration and operations 70 20 5 0 3 0 1 70
2020 Human resources 74 7 10 9 0 0 0 30
2020 Financial management 79 9 9 0 0 4 0 25
2020 None of the above 44 44 7 0 4 0 0 15
2019 Legal services 47 29 14 5 4 0 1 395
2019 Administration and operations 47 32 11 4 4 0 2 55
2019 Human resources 61 23 12 0 0 0 4 25
2019 Financial management 60 13 7 7 14 0 0 15
2019 None of the above 49 40 12 0 0 0 0 15

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 65 19 0 0 7 0 9 71 29 10
2024 Legal services 54 22 8 4 9 0 2 55 45 340
2024 Administration and operations 60 14 11 2 12 0 0 60 40 55
2024 Human resources 72 19 3 5 0 0 0 72 28 35
2024 Financial management 65 22 5 0 4 0 4 68 32 25
2024 Information management 58 25 8 9 0 0 0 58 42 10
2024 Information technology 64 18 6 0 12 0 0 64 36 15
2024 None of the above 47 17 10 0 14 0 12 53 47 15
2022 Legal services 59 20 8 5 6 0 2 340
2022 Administration and operations 73 7 8 4 3 2 3 65
2022 Human resources 82 5 5 3 0 0 6 35
2022 Financial management 75 13 6 4 0 0 3 25
2022 Information management 80 0 0 0 8 0 11 15
2022 Information technology 68 7 0 12 5 0 9 15
2022 Other services to the public 55 27 0 0 9 0 10 10
2022 None of the above 66 13 7 6 0 0 7 15
2020 Legal services 56 20 11 7 5 0 1 420
2020 Administration and operations 74 16 6 1 0 0 3 70
2020 Human resources 74 12 3 6 4 0 0 30
2020 Financial management 50 28 9 4 4 4 0 20
2020 None of the above 44 25 14 7 10 0 0 15
2019 Legal services 51 19 14 7 8 0 1 395
2019 Administration and operations 51 36 4 4 4 0 2 55
2019 Human resources 73 12 8 4 4 0 0 25
2019 Financial management 50 17 13 7 13 0 0 15
2019 None of the above 84 4 0 12 0 0 0 15

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 64 10 0 0 0 0 26 87 13 10
2024 Legal services 52 12 7 3 3 0 24 68 32 340
2024 Administration and operations 62 9 2 2 3 0 22 79 21 55
2024 Human resources 64 9 0 3 3 0 21 81 19 35
2024 Financial management 57 21 7 0 0 0 16 67 33 25
2024 Information management 68 0 16 0 9 0 6 73 27 10
2024 Information technology 80 7 0 0 0 0 13 92 8 15
2024 None of the above 50 23 5 0 0 0 21 64 36 15
2022 Legal services 55 13 8 3 2 0 18 340
2022 Administration and operations 66 4 3 4 3 0 20 65
2022 Human resources 72 5 5 0 0 0 18 35
2022 Financial management 51 3 10 13 3 0 19 25
2022 Information management 76 6 0 0 0 0 18 15
2022 Information technology 81 7 0 0 0 0 12 15
2022 Other services to the public 45 0 20 0 9 0 26 10
2022 None of the above 59 27 0 0 0 7 7 15
2020 Legal services 58 10 7 4 2 0 18 415
2020 Administration and operations 53 9 8 1 1 0 26 70
2020 Human resources 65 3 12 2 0 0 18 30
2020 Financial management 66 9 9 0 0 4 13 25
2020 None of the above 62 6 0 0 0 0 33 15
2019 Legal services 52 14 8 3 2 0 21 395
2019 Administration and operations 62 9 2 2 2 0 23 55
2019 Human resources 51 4 4 4 0 0 37 25
2019 Financial management 50 13 0 4 7 0 26 15
2019 None of the above 55 6 0 0 0 0 39 15

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 46 28 0 7 0 0 20 57 43 10
2024 Legal services 53 22 12 4 5 0 5 56 44 340
2024 Administration and operations 77 8 2 4 2 0 7 82 18 55
2024 Human resources 66 18 6 3 3 0 3 68 32 35
2024 Financial management 71 18 4 3 4 0 0 71 29 25
2024 Information management 68 8 8 9 0 0 6 72 28 10
2024 Information technology 75 19 0 0 0 0 6 80 20 15
2024 None of the above 60 12 7 0 9 0 12 68 32 15
2022 Legal services 54 25 12 3 4 0 2 340
2022 Administration and operations 79 9 3 0 2 0 7 65
2022 Human resources 79 17 4 0 0 0 0 35
2022 Financial management 86 8 0 4 0 0 3 25
2022 Information management 81 8 0 0 0 0 11 15
2022 Information technology 75 13 0 0 0 0 12 15
2022 Other services to the public 41 16 6 0 0 0 36 10
2022 None of the above 59 14 14 6 0 0 7 15
2020 Legal services 48 27 15 6 2 0 2 420
2020 Administration and operations 75 18 3 1 0 0 3 70
2020 Human resources 63 17 10 7 0 0 4 30
2020 Financial management 60 22 9 4 0 4 0 25
2020 None of the above 50 25 0 7 11 0 6 15
2019 Legal services 58 22 14 3 2 0 2 395
2019 Administration and operations 60 23 7 2 0 0 8 55
2019 Human resources 76 8 8 0 0 0 8 25
2019 Financial management 74 7 7 0 0 0 13 15
2019 None of the above 64 6 12 6 0 0 12 15

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 70 0 0 10 11 0 9 77 23 10
2024 Legal services 75 11 4 2 3 0 5 79 21 340
2024 Administration and operations 67 14 2 6 4 5 2 72 28 55
2024 Human resources 64 12 12 3 5 0 3 66 34 35
2024 Financial management 52 30 4 5 9 0 0 52 48 25
2024 Information management 76 9 0 8 0 0 6 81 19 10
2024 Information technology 55 20 6 0 13 0 6 59 41 15
2024 None of the above 78 12 0 0 3 0 6 84 16 15
2022 Legal services 83 7 3 1 1 0 5 340
2022 Administration and operations 66 14 4 5 3 0 8 65
2022 Human resources 82 6 2 0 7 0 2 35
2022 Financial management 88 5 0 4 0 0 3 25
2022 Information management 92 8 0 0 0 0 0 15
2022 Information technology 74 5 0 0 9 4 8 15
2022 Other services to the public 55 10 0 9 0 0 27 10
2022 None of the above 79 13 7 0 0 0 0 15
2020 Legal services 81 13 3 0 1 0 1 420
2020 Administration and operations 72 13 3 7 1 1 3 70
2020 Human resources 74 12 0 10 4 0 0 30
2020 Financial management 64 13 0 9 9 4 0 25
2020 None of the above 72 12 0 6 6 4 0 15
2019 Legal services 78 10 5 1 3 0 3 395
2019 Administration and operations 75 15 0 0 4 0 6 55
2019 Human resources 87 9 0 0 4 0 0 25
2019 Financial management 76 20 4 0 0 0 0 15
2019 None of the above 69 12 6 0 6 6 0 15

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 34 20 19 21 7 0 0 34 66 10
2024 Legal services 51 24 12 6 2 1 5 54 46 340
2024 Administration and operations 40 27 23 4 3 0 3 41 59 55
2024 Human resources 62 27 11 0 0 0 0 62 38 35
2024 Financial management 45 14 21 16 0 0 4 47 53 25
2024 Information management 43 31 17 0 9 0 0 43 57 10
2024 Information technology 69 19 6 0 6 0 0 69 31 15
2024 None of the above 78 9 7 0 0 0 6 83 17 15
2022 Legal services 49 28 14 4 3 0 2 340
2022 Administration and operations 47 22 14 6 5 0 6 65
2022 Human resources 64 17 8 5 4 0 2 35
2022 Financial management 57 17 19 4 3 0 0 25
2022 Information management 58 23 0 8 0 0 11 15
2022 Information technology 66 16 6 0 0 0 12 15
2022 Other services to the public 33 23 15 0 0 0 29 10
2022 None of the above 59 27 14 0 0 0 0 15
2020 Legal services 43 29 16 6 3 1 1 420
2020 Administration and operations 38 36 14 4 4 0 3 70
2020 Human resources 29 25 36 6 3 0 0 30
2020 Financial management 46 22 13 9 5 4 0 25
2020 None of the above 49 28 7 7 10 0 0 15
2019 Legal services 55 26 15 2 2 0 1 395
2019 Administration and operations 56 24 8 4 4 0 4 55
2019 Human resources 48 36 8 4 0 0 4 25
2019 Financial management 63 17 7 13 0 0 0 15
2019 None of the above 77 12 12 0 0 0 0 15

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 0 31 58 11 0 0 0 31 11 10
2024 Legal services 3 13 42 24 18 0 0 15 43 345
2024 Administration and operations 14 24 42 11 10 0 0 38 20 55
2024 Human resources 16 30 35 10 8 0 0 46 18 35
2024 Financial management 5 23 57 11 4 0 0 28 15 25
2024 Information management 0 34 40 9 16 0 0 34 26 10
2024 Information technology 0 49 26 13 12 0 0 49 25 15
2024 None of the above 6 29 28 11 20 6 0 37 33 15
2022 Legal services 4 18 44 20 14 0 0 22 35 340
2022 Administration and operations 12 36 37 9 6 0 0 48 15 65
2022 Human resources 10 26 47 18 0 0 0 35 18 35
2022 Financial management 5 37 41 14 3 0 0 42 17 25
2022 Information management 7 31 29 14 8 0 11 42 25 15
2022 Information technology 30 23 29 9 9 0 0 53 18 15
2022 Other services to the public 0 17 48 16 19 0 0 17 35 10
2022 None of the above 13 13 18 36 20 0 0 26 56 15
2020 Legal services 4 22 38 24 11 0 0 26 36 420
2020 Administration and operations 11 33 31 19 7 0 0 44 26 70
2020 Human resources 7 20 35 28 10 0 0 27 38 30
2020 Financial management 9 39 13 21 14 4 0 50 36 25
2020 None of the above 7 41 12 20 20 0 0 48 40 15
2019 Legal services 4 20 41 20 15 0 0 24 35 400
2019 Administration and operations 18 27 39 10 6 0 0 46 15 55
2019 Human resources 9 28 40 12 12 0 0 36 24 25
2019 Financial management 7 26 37 24 7 0 0 33 30 15
2019 None of the above 13 33 36 18 0 0 0 46 18 15

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 0 16 52 32 0 0 0 32 16 10
2024 Legal services 23 30 33 11 3 0 0 14 53 345
2024 Administration and operations 16 9 52 13 9 0 2 22 26 55
2024 Human resources 10 9 42 33 6 0 0 39 19 35
2024 Financial management 7 24 50 15 5 0 0 19 31 25
2024 Information management 8 26 40 17 8 0 0 26 34 10
2024 Information technology 31 18 25 13 12 0 0 25 50 15
2024 None of the above 9 14 48 23 6 0 0 29 23 15
2022 Legal services 17 22 41 16 4 0 0 20 39 340
2022 Administration and operations 10 21 38 16 14 0 1 30 32 65
2022 Human resources 10 16 47 15 9 0 2 24 27 35
2022 Financial management 9 17 41 25 8 0 0 33 26 25
2022 Information management 5 25 20 22 15 0 11 43 34 15
2022 Information technology 9 34 38 0 19 0 0 19 43 15
2022 Other services to the public 35 25 32 8 0 0 0 8 60 10
2022 None of the above 27 6 32 28 7 0 0 36 33 15
2020 Legal services 15 30 37 14 3 0 0 17 46 415
2020 Administration and operations 14 23 34 22 7 0 0 29 37 70
2020 Human resources 23 24 32 6 14 0 0 20 48 30
2020 Financial management 21 18 26 21 9 4 0 32 40 25
2020 None of the above 37 7 37 13 7 0 0 20 43 15
2019 Legal services 20 26 37 15 3 0 0 18 45 395
2019 Administration and operations 15 21 32 17 15 0 0 32 36 55
2019 Human resources 20 24 28 16 12 0 0 28 44 25
2019 Financial management 13 24 37 26 0 0 0 26 37 15
2019 None of the above 6 36 33 12 12 0 0 24 42 15
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 10 90 10
2024 Legal services 44 34 345
2024 Administration and operations 20 60 55
2024 Human resources 35 59 35
2024 Financial management 38 49 25
2024 Information management 23 41 10
2024 Information technology 32 62 15
2024 None of the above 43 40 15
2022 Legal services 23 58 340
2022 Administration and operations 21 59 65
2022 Human resources 34 62 35
2022 Financial management 41 59 25
2022 Information management 14 75 15
2022 Information technology 24 58 15
2022 Other services to the public 29 47 10
2022 None of the above 11 71 15
2020 Legal services 25 50 420
2020 Administration and operations 23 55 70
2020 Human resources 35 58 30
2020 Financial management 27 59 25
2020 None of the above 16 65 15

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 27 73 145
2024 Administration and operations 28 72 10
2024 Human resources 52 48 10
2022 Legal services 36 64 80
2022 Administration and operations 55 45 15
2022 Human resources 44 56 10
2022 Financial management 49 51 10
2020 Legal services 37 63 105
2020 Administration and operations 35 65 15
2020 Human resources 66 34 10

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 48 11 12 0 10 0 19 59 41 10
2024 Legal services 35 8 8 5 9 7 27 54 46 340
2024 Administration and operations 31 17 6 6 9 6 25 45 55 55
2024 Human resources 55 14 19 3 3 0 7 59 41 35
2024 Financial management 28 16 14 20 4 0 17 34 66 25
2024 Information management 35 0 8 15 24 0 18 42 58 10
2024 Information technology 76 0 0 6 6 0 12 86 14 15
2024 None of the above 50 18 0 0 11 0 21 63 37 15
2022 Legal services 43 16 8 4 4 3 23 340
2022 Administration and operations 39 9 14 1 7 5 25 65
2022 Human resources 51 17 9 0 12 0 12 35
2022 Financial management 54 12 8 6 7 0 13 25
2022 Information management 31 20 0 23 0 11 15 15
2022 Information technology 40 12 0 12 10 0 26 15
2022 Other services to the public 42 7 17 0 9 0 26 10
2022 None of the above 47 7 13 0 6 0 26 15
2020 Legal services 50 14 8 5 3 3 18 420
2020 Administration and operations 38 20 10 7 11 3 11 70
2020 Human resources 58 12 10 10 7 0 4 30
2020 Financial management 43 13 23 9 0 0 13 25
2020 None of the above 50 4 0 12 12 0 21 15
2019 Legal services 47 17 11 7 9 1 10 395
2019 Administration and operations 29 18 24 8 17 2 2 55
2019 Human resources 28 20 31 4 8 0 9 25
2019 Financial management 26 26 28 13 7 0 0 15
2019 None of the above 34 12 0 12 18 0 24 15

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Legal services 5 7 15 17 49 2 5 13 70 145
2024 Administration and operations 10 25 22 18 18 0 8 38 38 10
2024 Human resources 49 0 0 42 9 0 0 49 51 10
2022 Legal services 5 12 15 21 44 0 2 18 67 80
2022 Administration and operations 9 27 11 14 31 0 7 40 48 15
2022 Human resources 16 34 0 17 7 6 20 67 33 10
2022 Financial management 30 0 20 7 0 0 42 52 13 10
2020 Legal services 5 16 14 18 40 1 7 23 62 105
2020 Administration and operations 12 23 24 12 18 0 12 39 33 15
2020 Human resources 57 18 16 10 0 0 0 75 10 10

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Legal services 2 9 11 14 59 1 4 12 77 145
2024 Administration and operations 11 35 10 16 27 0 0 46 43 10
2024 Human resources 17 0 0 20 54 0 10 18 82 10
2022 Legal services 4 11 10 21 50 3 1 15 74 75
2022 Administration and operations 0 24 9 24 43 0 0 24 67 15
2022 Human resources 9 0 7 10 58 0 16 11 80 10
2022 Financial management 8 13 0 25 43 0 11 24 76 10
2020 Legal services 2 11 8 16 61 1 1 13 79 105
2020 Administration and operations 6 12 12 6 59 0 6 18 69 15
2020 Human resources 20 0 16 19 28 9 9 24 57 10
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