2024 Public Service Employee Survey Results by Theme for Canadian Human Rights Commission by Question 108. In which province or territory do you work?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 49 32 12 5 2 0 0 81 8 170
2024 Ontario (excluding National Capital Region) 35 43 10 12 0 0 0 78 12 10
2024 Quebec (excluding National Capital Region) 48 19 21 0 12 0 0 67 12 10
2022 National Capital Region 54 32 5 5 3 0 0 87 9 175
2022 Quebec (excluding National Capital Region) 72 18 10 0 0 0 0 90 0 10
2020 National Capital Region 55 29 9 4 2 0 0 84 6 170
2020 Ontario (excluding National Capital Region) 60 31 0 9 0 0 0 91 9 10
2019 National Capital Region 52 35 8 4 1 0 0 87 5 130

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 49 33 9 6 2 0 0 82 9 170
2024 Ontario (excluding National Capital Region) 35 35 0 10 20 0 0 70 30 10
2024 Quebec (excluding National Capital Region) 48 40 0 12 0 0 0 88 12 10
2022 National Capital Region 56 26 9 6 3 0 0 82 9 175
2022 Quebec (excluding National Capital Region) 63 37 0 0 0 0 0 100 0 10
2020 National Capital Region 46 31 8 7 7 0 0 78 14 165
2020 Ontario (excluding National Capital Region) 38 25 13 24 0 0 0 63 24 10
2019 National Capital Region 51 32 10 4 4 0 0 83 8 130

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 66 25 7 3 0 0 0 91 3 170
2024 Ontario (excluding National Capital Region) 55 45 0 0 0 0 0 100 0 10
2024 Quebec (excluding National Capital Region) 58 21 9 0 12 0 0 79 12 10
2022 National Capital Region 67 23 5 5 1 0 1 90 5 175
2022 Quebec (excluding National Capital Region) 71 19 10 0 0 0 0 90 0 10
2020 National Capital Region 63 24 7 3 2 0 0 88 5 165
2020 Ontario (excluding National Capital Region) 60 23 0 18 0 0 0 82 18 10
2019 National Capital Region 64 27 7 1 1 0 0 91 2 125

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 52 32 9 5 2 0 0 84 7 170
2024 Ontario (excluding National Capital Region) 35 35 8 22 0 0 0 70 22 10
2024 Quebec (excluding National Capital Region) 38 40 0 9 12 0 0 79 21 10
2022 National Capital Region 57 29 5 5 3 0 0 87 8 175
2022 Quebec (excluding National Capital Region) 64 36 0 0 0 0 0 100 0 10
2020 National Capital Region 57 30 7 4 2 0 0 87 6 170
2020 Ontario (excluding National Capital Region) 63 19 9 9 0 0 0 82 9 10
2019 National Capital Region 50 39 7 2 1 0 0 90 4 130

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 55 25 9 5 5 1 0 81 10 170
2024 Ontario (excluding National Capital Region) 45 22 7 26 0 0 0 67 26 10
2024 Quebec (excluding National Capital Region) 60 31 9 0 0 0 0 91 0 10
2022 National Capital Region 66 22 6 4 2 0 0 88 6 175
2022 Quebec (excluding National Capital Region) 100 0 0 0 0 0 0 100 0 10
2020 National Capital Region 66 20 8 2 4 1 0 86 6 165
2020 Ontario (excluding National Capital Region) 69 13 9 9 0 0 0 82 9 10
2019 National Capital Region 59 23 13 5 1 0 0 82 5 130

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 51 31 10 6 3 0 0 81 9 170
2024 Ontario (excluding National Capital Region) 45 29 7 10 8 0 0 75 18 10
2024 Quebec (excluding National Capital Region) 50 29 21 0 0 0 0 79 0 10
2022 National Capital Region 64 21 7 6 3 0 0 85 8 175
2022 Quebec (excluding National Capital Region) 100 0 0 0 0 0 0 100 0 10
2020 National Capital Region 61 26 6 3 4 0 0 87 7 165
2020 Ontario (excluding National Capital Region) 69 13 9 9 0 0 0 82 9 10
2019 National Capital Region 58 28 6 6 2 0 0 86 8 130

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 50 22 13 6 6 3 0 74 13 170
2024 Ontario (excluding National Capital Region) 45 22 7 8 18 0 0 67 26 10
2024 Quebec (excluding National Capital Region) 79 0 0 0 12 9 0 87 13 10
2022 National Capital Region 57 20 10 8 4 1 0 78 12 175
2022 Quebec (excluding National Capital Region) 72 28 0 0 0 0 0 100 0 10
2020 National Capital Region 58 21 9 6 4 1 0 81 10 165
2020 Ontario (excluding National Capital Region) 57 7 19 17 0 0 0 64 17 10
2019 National Capital Region 52 21 15 7 4 1 0 73 11 130
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 55 28 10 3 0 1 4 87 3 170
2024 Ontario (excluding National Capital Region) 28 37 17 10 8 0 0 65 18 10
2024 Quebec (excluding National Capital Region) 40 50 0 0 10 0 0 90 10 10
2022 National Capital Region 63 20 8 3 2 3 2 87 5 175
2022 Quebec (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 10
2020 National Capital Region 60 20 13 3 1 1 3 83 4 165
2020 Ontario (excluding National Capital Region) 39 46 0 9 6 0 0 85 15 10
2019 National Capital Region 60 24 10 2 1 1 3 87 3 130

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 62 28 5 3 2 0 0 90 5 170
2024 Ontario (excluding National Capital Region) 35 35 10 20 0 0 0 70 20 10
2024 Quebec (excluding National Capital Region) 32 56 0 12 0 0 0 88 12 10
2022 National Capital Region 62 28 6 2 2 0 0 90 4 175
2022 Quebec (excluding National Capital Region) 84 8 8 0 0 0 0 92 0 10
2020 National Capital Region 56 25 9 5 2 2 1 84 7 165
2020 Ontario (excluding National Capital Region) 28 38 0 24 10 0 0 66 34 10
2019 National Capital Region 53 31 11 4 0 0 1 85 4 130

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 64 23 7 4 1 0 1 88 5 170
2024 Ontario (excluding National Capital Region) 28 34 8 12 18 0 0 62 30 10
2024 Quebec (excluding National Capital Region) 31 48 9 12 0 0 0 79 12 10
2022 National Capital Region 65 24 6 2 3 0 0 89 5 175
2022 Quebec (excluding National Capital Region) 92 8 0 0 0 0 0 100 0 10
2020 National Capital Region 66 23 9 1 0 0 1 90 2 165
2020 Ontario (excluding National Capital Region) 47 13 6 27 6 0 0 60 34 10
2019 National Capital Region 61 25 9 3 1 0 1 87 4 130

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 48 29 8 9 1 4 0 80 11 170
2024 Ontario (excluding National Capital Region) 29 16 12 26 0 9 8 54 31 10
2024 Quebec (excluding National Capital Region) 48 31 11 10 0 0 0 79 10 10
2022 National Capital Region 57 26 5 5 3 4 0 87 8 175
2022 Quebec (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 10
2020 National Capital Region 53 23 8 4 4 7 0 83 9 165
2020 Ontario (excluding National Capital Region) 57 13 0 9 0 22 0 89 11 10
2019 National Capital Region 48 28 11 8 3 1 0 77 12 130

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 40 34 11 9 6 1 0 75 15 170
2024 Ontario (excluding National Capital Region) 37 16 22 8 8 9 0 58 18 10
2024 Quebec (excluding National Capital Region) 39 32 19 10 0 0 0 71 10 10
2022 National Capital Region 52 28 7 6 4 1 0 82 11 175
2022 Quebec (excluding National Capital Region) 82 18 0 0 0 0 0 100 0 10
2020 National Capital Region 50 27 10 4 4 4 0 81 8 165
2020 Ontario (excluding National Capital Region) 57 13 22 0 0 9 0 76 0 10
2019 National Capital Region 43 30 13 10 3 1 0 73 13 130

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 24 43 14 8 8 3 0 69 17 170
2024 Ontario (excluding National Capital Region) 19 18 22 23 8 9 0 42 34 10
2024 Quebec (excluding National Capital Region) 31 28 41 0 0 0 0 59 0 10
2022 National Capital Region 37 34 12 6 5 5 0 75 12 175
2022 Quebec (excluding National Capital Region) 64 36 0 0 0 0 0 100 0 10
2020 National Capital Region 38 34 12 8 3 5 0 76 11 165
2020 Ontario (excluding National Capital Region) 38 31 15 0 0 15 0 82 0 10
2019 National Capital Region 29 36 17 11 4 4 0 67 16 130

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 24 40 16 12 6 1 0 65 19 170
2024 Ontario (excluding National Capital Region) 11 26 12 23 18 9 0 42 45 10
2024 Quebec (excluding National Capital Region) 31 18 23 29 0 0 0 48 29 10
2022 National Capital Region 38 38 11 8 4 1 0 76 13 175
2022 Quebec (excluding National Capital Region) 81 19 0 0 0 0 0 100 0 10
2020 National Capital Region 37 32 12 11 3 3 0 73 14 165
2020 Ontario (excluding National Capital Region) 19 56 15 0 0 9 0 83 0 10
2019 National Capital Region 29 31 17 15 6 1 0 61 22 130
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 48 34 8 6 4 1 0 83 9 170
2024 Ontario (excluding National Capital Region) 35 25 10 8 22 0 0 60 30 10
2024 Quebec (excluding National Capital Region) 58 31 0 12 0 0 0 88 12 10
2022 National Capital Region 56 27 9 6 2 0 0 83 8 175
2022 Quebec (excluding National Capital Region) 83 17 0 0 0 0 0 100 0 10
2020 National Capital Region 47 33 9 8 2 0 0 81 11 165
2020 Ontario (excluding National Capital Region) 29 34 22 15 0 0 0 63 15 10
2019 National Capital Region 45 34 13 7 2 0 0 78 9 130

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 47 40 5 5 2 1 1 88 7 170
2024 Ontario (excluding National Capital Region) 11 63 0 25 0 0 0 75 25 10
2024 Quebec (excluding National Capital Region) 42 27 21 9 0 0 0 69 9 10
2022 National Capital Region 49 35 5 6 5 0 0 84 11 175
2022 Quebec (excluding National Capital Region) 17 74 0 8 0 0 0 92 8 10
2020 National Capital Region 37 41 9 11 2 0 0 78 13 165
2020 Ontario (excluding National Capital Region) 29 37 19 0 6 0 9 73 7 10
2019 National Capital Region 39 42 8 8 2 0 0 81 11 130

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 59 30 6 4 2 0 0 89 6 170
2024 Ontario (excluding National Capital Region) 28 34 0 28 0 0 10 69 31 10
2024 Quebec (excluding National Capital Region) 50 41 9 0 0 0 0 91 0 10
2022 National Capital Region 58 25 10 6 2 0 0 82 8 175
2022 Quebec (excluding National Capital Region) 65 26 0 0 0 9 0 100 0 10
2020 National Capital Region 55 32 5 6 1 0 1 87 8 165
2020 Ontario (excluding National Capital Region) 37 16 40 0 6 0 0 53 6 10
2019 National Capital Region 50 37 8 4 0 0 1 88 4 130

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 34 39 13 10 4 0 0 73 14 170
2024 Ontario (excluding National Capital Region) 12 70 0 0 17 0 0 83 17 10
2024 Quebec (excluding National Capital Region) 22 37 10 19 12 0 0 59 31 10
2022 National Capital Region 45 38 5 8 3 1 0 83 11 175
2022 Quebec (excluding National Capital Region) 56 26 10 8 0 0 0 82 8 10
2020 National Capital Region 39 36 13 8 3 0 2 76 11 165
2020 Ontario (excluding National Capital Region) 44 28 18 10 0 0 0 73 10 10
2019 National Capital Region 44 39 7 8 2 0 0 83 10 130

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 63 19 10 5 0 1 1 84 6 170
2024 Ontario (excluding National Capital Region) 45 27 8 20 0 0 0 72 20 10
2024 Quebec (excluding National Capital Region) 42 37 9 12 0 0 0 79 12 10
2022 National Capital Region 66 18 8 4 2 2 0 86 6 175
2022 Quebec (excluding National Capital Region) 72 20 8 0 0 0 0 92 0 10
2020 National Capital Region 57 24 8 6 1 2 1 84 8 165
2020 Ontario (excluding National Capital Region) 47 19 13 15 0 6 0 70 16 10

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 29 41 10 13 7 0 0 70 20 170
2024 Ontario (excluding National Capital Region) 7 46 22 15 0 9 0 59 17 10
2024 Quebec (excluding National Capital Region) 10 90 0 0 0 0 0 100 0 10
2022 National Capital Region 39 36 9 7 5 3 0 78 12 175
2022 Quebec (excluding National Capital Region) 82 9 8 0 0 0 0 92 0 10
2020 National Capital Region 29 33 14 12 4 6 1 67 17 165
2020 Ontario (excluding National Capital Region) 42 17 17 14 0 11 0 65 16 10
2019 National Capital Region 30 32 17 11 7 2 1 64 18 130

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 52 27 6 4 6 0 4 55 45 170
2024 Ontario (excluding National Capital Region) 36 30 17 17 0 0 0 36 64 10
2024 Quebec (excluding National Capital Region) 88 12 0 0 0 0 0 88 12 10
2022 National Capital Region 58 17 15 5 2 0 2 175
2022 Quebec (excluding National Capital Region) 61 30 0 0 0 0 9 10
2020 National Capital Region 50 20 14 7 1 2 5 165
2020 Ontario (excluding National Capital Region) 34 6 22 19 0 0 19 10
2019 National Capital Region 60 22 9 4 1 0 4 130

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 60 9 5 2 4 1 19 75 25 170
2024 Ontario (excluding National Capital Region) 55 11 8 9 0 10 7 66 34 10
2024 Quebec (excluding National Capital Region) 69 12 10 0 0 0 10 76 24 10

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 77 6 3 2 1 4 7 87 13 170
2024 Ontario (excluding National Capital Region) 57 8 8 0 0 17 10 78 22 10
2024 Quebec (excluding National Capital Region) 79 12 0 10 0 0 0 79 21 10
2022 National Capital Region 83 4 3 2 1 2 4 175
2022 Quebec (excluding National Capital Region) 79 0 0 0 0 0 21 10
2020 National Capital Region 81 4 5 2 3 1 4 165
2020 Ontario (excluding National Capital Region) 82 9 0 0 0 9 0 10
2019 National Capital Region 83 6 1 1 2 2 5 130

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 77 7 5 1 1 1 9 86 14 170
2024 Ontario (excluding National Capital Region) 83 0 0 0 0 0 17 100 0 10
2024 Quebec (excluding National Capital Region) 90 0 0 10 0 0 0 90 10 10

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 70 11 7 2 1 1 8 77 23 170
2024 Ontario (excluding National Capital Region) 63 0 12 0 0 8 17 84 16 10
2024 Quebec (excluding National Capital Region) 81 0 9 0 10 0 0 81 19 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 18 28 16 18 13 2 5 49 33 170
2024 Ontario (excluding National Capital Region) 18 19 17 27 10 7 0 41 40 10
2024 Quebec (excluding National Capital Region) 42 58 0 0 0 0 0 100 0 10
2022 National Capital Region 26 31 15 14 9 2 3 60 24 175
2022 Quebec (excluding National Capital Region) 57 35 0 8 0 0 0 92 8 10
2020 National Capital Region 31 23 14 15 9 4 4 58 27 165
2020 Ontario (excluding National Capital Region) 10 47 22 15 6 0 0 57 22 10
2019 National Capital Region 24 25 14 18 13 2 4 52 33 130

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 46 30 11 8 4 1 0 77 11 170
2024 Ontario (excluding National Capital Region) 20 33 9 18 20 0 0 53 38 10
2024 Quebec (excluding National Capital Region) 18 60 10 12 0 0 0 79 12 10
2022 National Capital Region 56 29 6 7 1 0 1 86 8 175
2022 Quebec (excluding National Capital Region) 53 29 0 10 0 8 0 89 11 10
2020 National Capital Region 49 28 8 8 4 2 0 79 13 165
2020 Ontario (excluding National Capital Region) 38 28 10 6 9 9 0 73 17 10
2019 National Capital Region 45 38 8 7 2 0 0 83 9 130

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 47 41 4 4 3 1 0 89 7 170
2024 Ontario (excluding National Capital Region) 27 33 10 10 20 0 0 60 30 10
2024 Quebec (excluding National Capital Region) 38 50 12 0 0 0 0 88 0 10
2022 National Capital Region 60 26 8 5 1 0 0 86 6 175
2022 Quebec (excluding National Capital Region) 65 35 0 0 0 0 0 100 0 10
2020 National Capital Region 53 28 11 4 3 1 0 82 6 165
2020 Ontario (excluding National Capital Region) 63 6 22 9 0 0 0 69 9 10
2019 National Capital Region 54 32 10 2 1 0 0 86 4 130

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 44 35 13 6 2 0 0 79 7 170
2024 Ontario (excluding National Capital Region) 27 45 10 8 10 0 0 72 18 10
2024 Quebec (excluding National Capital Region) 51 28 21 0 0 0 0 79 0 10
2022 National Capital Region 53 29 10 5 2 0 0 82 8 175
2022 Quebec (excluding National Capital Region) 82 18 0 0 0 0 0 100 0 10
2020 National Capital Region 40 43 8 6 3 1 0 84 9 165
2020 Ontario (excluding National Capital Region) 44 32 15 9 0 0 0 76 9 10
2019 National Capital Region 45 38 13 3 2 0 0 82 5 130

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 33 41 16 7 0 3 1 76 7 170
2024 Ontario (excluding National Capital Region) 27 47 0 26 0 0 0 74 26 10
2024 Quebec (excluding National Capital Region) 19 71 10 0 0 0 0 90 0 10
2022 National Capital Region 48 33 13 4 2 1 0 81 6 175
2022 Quebec (excluding National Capital Region) 65 26 8 0 0 0 0 92 0 10
2020 National Capital Region 46 32 12 3 2 5 0 82 5 165
2020 Ontario (excluding National Capital Region) 29 34 6 22 0 9 0 69 24 10
2019 National Capital Region 33 45 15 3 1 3 0 80 4 130

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 56 32 5 4 3 0 0 87 8 170
2024 Ontario (excluding National Capital Region) 35 30 17 7 10 0 0 65 17 10
2024 Quebec (excluding National Capital Region) 71 19 0 10 0 0 0 90 10 10
2022 National Capital Region 59 24 8 5 3 1 0 83 8 175
2022 Quebec (excluding National Capital Region) 60 40 0 0 0 0 0 100 0 10
2020 National Capital Region 48 32 9 8 2 1 1 81 10 165
2020 Ontario (excluding National Capital Region) 60 16 6 18 0 0 0 76 18 10
2019 National Capital Region 62 24 6 4 2 0 1 88 6 130

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 40 31 16 9 4 0 0 71 13 170
2024 Ontario (excluding National Capital Region) 27 37 18 10 7 0 0 64 17 10
2024 Quebec (excluding National Capital Region) 32 37 21 0 10 0 0 69 10 10
2022 National Capital Region 37 34 12 12 5 0 0 71 16 175
2022 Quebec (excluding National Capital Region) 45 46 10 0 0 0 0 90 0 10
2020 National Capital Region 24 35 21 11 8 0 1 59 19 165
2020 Ontario (excluding National Capital Region) 26 52 6 6 9 0 0 78 15 10
2019 National Capital Region 39 29 16 9 7 0 0 68 15 130

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 79 12 6 0 0 1 0 93 0 170
2024 Ontario (excluding National Capital Region) 70 8 10 12 0 0 0 78 12 10
2022 National Capital Region 72 17 5 1 1 2 2 92 3 175
2022 Quebec (excluding National Capital Region) 82 8 0 0 0 9 0 100 0 10

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 National Capital Region 30 39 30 170
2024 Ontario (excluding National Capital Region) 37 16 47 10
2024 Quebec (excluding National Capital Region) 44 37 19 10
2022 National Capital Region 34 37 29 175
2022 Quebec (excluding National Capital Region) 31 24 44 10
2020 National Capital Region 18 53 29 165
2020 Ontario (excluding National Capital Region) 22 44 35 10
2019 National Capital Region 15 41 44 130

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 National Capital Region 9 38 31 2 6 13 50
2022 National Capital Region 8 30 46 2 9 5 60
2020 National Capital Region 14 21 43 4 10 8 30
2019 National Capital Region 23 5 47 0 13 12 20
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 61 34 3 1 1 0 0 95 2 170
2024 Ontario (excluding National Capital Region) 37 55 0 8 0 0 0 92 8 10
2024 Quebec (excluding National Capital Region) 61 39 0 0 0 0 0 100 0 10
2022 National Capital Region 63 28 5 3 1 0 0 91 4 175
2022 Quebec (excluding National Capital Region) 65 35 0 0 0 0 0 100 0 10
2020 National Capital Region 62 29 6 2 1 0 0 90 4 165
2020 Ontario (excluding National Capital Region) 60 23 9 0 9 0 0 82 9 10
2019 National Capital Region 57 34 6 1 2 0 0 91 3 130

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 37 45 11 6 2 0 0 82 8 170
2024 Ontario (excluding National Capital Region) 31 53 15 0 0 0 0 85 0 10
2024 Quebec (excluding National Capital Region) 49 42 9 0 0 0 0 91 0 10
2022 National Capital Region 51 35 5 7 2 1 0 87 8 175
2022 Quebec (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 10
2020 National Capital Region 52 36 7 3 0 1 0 89 4 165
2020 Ontario (excluding National Capital Region) 47 23 15 0 6 9 0 76 7 10
2019 National Capital Region 37 46 6 10 1 0 0 83 10 130

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 7 22 34 24 11 2 0 36 29 170
2024 Ontario (excluding National Capital Region) 0 53 19 19 0 0 8 21 58 10
2024 Quebec (excluding National Capital Region) 12 9 29 40 10 0 0 50 21 10
2022 National Capital Region 6 23 30 24 14 0 2 39 30 175
2022 Quebec (excluding National Capital Region) 0 20 36 27 8 0 9 38 22 10
2020 National Capital Region 5 18 35 29 10 1 1 40 24 165
2020 Ontario (excluding National Capital Region) 15 15 25 35 10 0 0 44 31 10
2019 National Capital Region 6 19 36 26 12 0 0 39 26 130

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 9 15 38 23 13 2 1 37 24 170
2024 Ontario (excluding National Capital Region) 15 26 29 22 0 0 8 23 45 10
2024 Quebec (excluding National Capital Region) 12 20 27 30 10 0 0 40 32 10
2022 National Capital Region 5 16 28 26 21 1 4 49 22 175
2022 Quebec (excluding National Capital Region) 0 0 46 20 17 0 17 44 0 10
2020 National Capital Region 6 7 38 24 20 2 3 46 14 165
2020 Ontario (excluding National Capital Region) 9 0 22 15 29 16 9 59 12 10
2019 National Capital Region 5 14 25 36 19 2 0 55 19 130

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 5 11 27 32 24 1 2 57 16 170
2024 Ontario (excluding National Capital Region) 10 17 21 25 19 0 8 48 30 10
2024 Quebec (excluding National Capital Region) 0 9 12 51 28 0 0 79 9 10
2022 National Capital Region 4 10 21 32 28 1 4 63 15 175
2022 Quebec (excluding National Capital Region) 0 10 47 9 35 0 0 44 10 10
2020 National Capital Region 4 6 32 36 20 1 1 57 11 165
2020 Ontario (excluding National Capital Region) 0 15 0 29 56 0 0 85 15 10
2019 National Capital Region 1 5 23 42 29 0 1 71 6 130

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 19 27 25 11 16 0 2 28 47 170
2024 Ontario (excluding National Capital Region) 28 18 27 17 10 0 0 27 46 10
2024 Quebec (excluding National Capital Region) 10 9 40 31 10 0 0 41 19 10
2022 National Capital Region 9 23 31 17 16 0 4 34 33 175
2022 Quebec (excluding National Capital Region) 0 18 27 12 27 0 17 47 21 10
2020 National Capital Region 10 21 25 21 18 1 4 41 33 165
2020 Ontario (excluding National Capital Region) 6 15 31 9 29 9 0 42 24 10
2019 National Capital Region 13 18 29 23 15 2 2 39 31 130

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 8 15 30 17 22 4 4 43 25 170
2024 Ontario (excluding National Capital Region) 0 28 45 10 0 10 8 12 34 10
2024 Quebec (excluding National Capital Region) 12 20 9 31 28 0 0 58 32 10
2022 National Capital Region 5 18 26 25 18 2 6 47 25 175
2022 Quebec (excluding National Capital Region) 0 9 27 21 43 0 0 64 9 10
2020 National Capital Region 7 18 23 23 17 5 7 46 29 165
2020 Ontario (excluding National Capital Region) 0 9 13 6 57 6 9 74 10 10
2019 National Capital Region 5 10 27 28 28 2 0 57 15 130

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 7 12 30 27 19 4 2 48 20 170
2024 Ontario (excluding National Capital Region) 7 15 30 19 0 19 8 27 31 10
2024 Quebec (excluding National Capital Region) 0 12 32 46 10 0 0 56 12 10
2022 National Capital Region 6 11 30 27 20 2 4 50 18 175
2022 Quebec (excluding National Capital Region) 10 0 35 18 37 0 0 55 10 10
2020 National Capital Region 2 11 33 30 21 1 3 53 13 165
2020 Ontario (excluding National Capital Region) 0 6 40 0 28 16 9 38 9 10
2019 National Capital Region 5 10 36 27 19 3 0 48 15 130

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 7 15 31 27 19 1 0 46 22 170
2024 Ontario (excluding National Capital Region) 7 20 26 25 11 9 0 40 30 10
2024 Quebec (excluding National Capital Region) 12 0 18 39 31 0 0 70 12 10
2022 National Capital Region 10 23 34 21 10 0 3 31 34 175
2022 Quebec (excluding National Capital Region) 0 16 35 9 39 0 0 49 16 10
2020 National Capital Region 14 32 33 15 5 0 1 21 46 165
2020 Ontario (excluding National Capital Region) 10 19 38 16 18 0 0 34 28 10
2019 National Capital Region 10 19 34 19 18 0 0 37 29 130

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 18 41 16 17 7 1 0 60 24 170
2024 Ontario (excluding National Capital Region) 0 37 10 21 23 9 0 40 49 10
2024 Quebec (excluding National Capital Region) 21 39 18 21 0 0 0 60 21 10
2022 National Capital Region 32 37 13 12 6 1 0 69 18 175
2022 Quebec (excluding National Capital Region) 36 55 9 0 0 0 0 91 0 10
2020 National Capital Region 32 31 18 12 1 5 1 67 14 165
2020 Ontario (excluding National Capital Region) 38 19 22 6 0 6 9 67 8 10
2019 National Capital Region 28 31 15 18 4 3 0 61 23 130

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 62 24 6 4 3 1 0 87 7 170
2024 Ontario (excluding National Capital Region) 36 38 0 16 0 10 0 82 18 10
2024 Quebec (excluding National Capital Region) 59 41 0 0 0 0 0 100 0 10
2022 National Capital Region 70 15 5 5 3 2 0 87 8 175
2022 Quebec (excluding National Capital Region) 91 9 0 0 0 0 0 100 0 10
2020 National Capital Region 58 25 6 8 2 0 0 83 11 165
2020 Ontario (excluding National Capital Region) 47 23 6 15 0 9 0 76 17 10
2019 National Capital Region 52 35 4 6 2 1 0 87 9 130

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 64 30 2 3 0 0 0 94 3 170
2024 Ontario (excluding National Capital Region) 46 44 0 10 0 0 0 90 10 10
2024 Quebec (excluding National Capital Region) 71 29 0 0 0 0 0 100 0 10
2022 National Capital Region 74 19 4 2 1 0 0 93 3 175
2022 Quebec (excluding National Capital Region) 91 9 0 0 0 0 0 100 0 10
2020 National Capital Region 68 25 3 4 0 0 0 93 4 165
2020 Ontario (excluding National Capital Region) 60 25 9 0 6 0 0 85 6 10
2019 National Capital Region 66 25 3 5 1 0 0 91 6 130

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 61 28 7 3 0 0 1 90 3 170
2024 Ontario (excluding National Capital Region) 52 26 12 10 0 0 0 78 10 10
2024 Quebec (excluding National Capital Region) 60 31 9 0 0 0 0 91 0 10
2022 National Capital Region 65 24 8 2 1 0 0 89 3 175
2022 Quebec (excluding National Capital Region) 82 18 0 0 0 0 0 100 0 10
2020 National Capital Region 56 30 8 3 2 1 0 87 5 165
2020 Ontario (excluding National Capital Region) 38 38 0 15 0 9 0 83 17 10
2019 National Capital Region 56 34 4 2 1 2 0 92 4 130

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 57 25 11 4 2 1 0 83 6 170
2024 Ontario (excluding National Capital Region) 55 45 0 0 0 0 0 100 0 10
2024 Quebec (excluding National Capital Region) 71 29 0 0 0 0 0 100 0 10
2022 National Capital Region 67 21 7 3 1 0 0 88 4 175
2022 Quebec (excluding National Capital Region) 82 18 0 0 0 0 0 100 0 10
2020 National Capital Region 56 29 7 5 1 2 0 87 7 165
2020 Ontario (excluding National Capital Region) 47 38 6 0 0 9 0 93 0 10
2019 National Capital Region 59 32 5 3 0 1 0 92 3 125

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 62 24 7 4 1 2 0 88 5 170
2024 Ontario (excluding National Capital Region) 57 33 0 0 0 10 0 100 0 10
2024 Quebec (excluding National Capital Region) 39 51 10 0 0 0 0 90 0 10
2022 National Capital Region 64 23 5 3 2 3 0 90 5 175
2022 Quebec (excluding National Capital Region) 60 40 0 0 0 0 0 100 0 10
2020 National Capital Region 49 26 9 6 4 6 0 80 10 165
2020 Ontario (excluding National Capital Region) 62 13 6 0 0 10 9 92 0 10
2019 National Capital Region 57 30 6 2 3 2 1 89 5 130

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 67 26 2 4 1 0 0 93 5 170
2024 Ontario (excluding National Capital Region) 53 47 0 0 0 0 0 100 0 10
2024 Quebec (excluding National Capital Region) 81 19 0 0 0 0 0 100 0 10
2022 National Capital Region 72 23 3 3 1 0 0 94 3 175
2022 Quebec (excluding National Capital Region) 100 0 0 0 0 0 0 100 0 10
2020 National Capital Region 75 16 3 4 2 1 0 91 5 165
2020 Ontario (excluding National Capital Region) 69 6 15 9 0 0 0 76 9 10
2019 National Capital Region 69 24 3 2 0 1 0 94 2 130

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 53 23 6 6 3 6 4 84 10 170
2024 Ontario (excluding National Capital Region) 37 25 0 8 12 9 8 76 24 10
2024 Quebec (excluding National Capital Region) 29 51 0 10 0 0 10 89 11 10
2022 National Capital Region 57 22 4 4 3 3 7 88 7 175
2022 Quebec (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 10

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 52 21 8 4 3 8 4 83 8 170
2024 Ontario (excluding National Capital Region) 45 7 0 8 12 19 8 72 28 10
2024 Quebec (excluding National Capital Region) 41 39 10 10 0 0 0 81 10 10
2022 National Capital Region 57 22 4 4 3 3 7 87 8 175
2022 Quebec (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 10

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 63 22 9 2 1 3 0 88 3 170
2024 Ontario (excluding National Capital Region) 27 55 8 0 0 10 0 91 0 10
2024 Quebec (excluding National Capital Region) 58 31 12 0 0 0 0 88 0 10
2022 National Capital Region 67 20 8 2 1 2 1 89 2 175
2022 Quebec (excluding National Capital Region) 79 21 0 0 0 0 0 100 0 10
2020 National Capital Region 55 23 12 2 3 5 0 82 5 165
2020 Ontario (excluding National Capital Region) 75 6 9 0 0 10 0 90 0 10

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 57 24 10 3 3 1 2 83 7 170
2024 Ontario (excluding National Capital Region) 55 15 0 20 0 9 0 78 22 10
2024 Quebec (excluding National Capital Region) 58 32 10 0 0 0 0 90 0 10
2022 National Capital Region 65 20 5 3 3 2 2 89 6 175
2022 Quebec (excluding National Capital Region) 92 8 0 0 0 0 0 100 0 10
2020 National Capital Region 55 25 6 3 5 1 5 85 9 165
2020 Ontario (excluding National Capital Region) 61 24 9 6 0 0 0 85 6 10

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 32 30 15 1 1 16 4 78 3 170
2024 Ontario (excluding National Capital Region) 37 18 27 0 0 7 10 67 0 10
2024 Quebec (excluding National Capital Region) 10 28 40 0 0 21 0 49 0 10
2022 National Capital Region 30 25 15 2 2 21 4 74 6 175
2022 Quebec (excluding National Capital Region) 42 50 8 0 0 0 0 92 0 10

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 31 31 16 7 6 4 6 69 14 170
2024 Ontario (excluding National Capital Region) 11 17 12 17 8 17 18 44 37 10
2024 Quebec (excluding National Capital Region) 29 42 19 10 0 0 0 71 10 10
2022 National Capital Region 41 24 15 3 2 8 7 77 6 175
2022 Quebec (excluding National Capital Region) 63 21 0 0 0 16 0 100 0 10
2020 National Capital Region 38 22 17 7 4 5 6 68 12 165
2020 Ontario (excluding National Capital Region) 29 33 16 15 0 6 0 66 16 10
2019 National Capital Region 38 30 10 13 2 3 5 74 15 130

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 40 37 7 6 6 3 1 80 13 170
2024 Ontario (excluding National Capital Region) 8 58 10 24 0 0 0 66 24 10
2024 Quebec (excluding National Capital Region) 50 41 10 0 0 0 0 90 0 10
2022 National Capital Region 42 22 13 7 8 5 2 69 16 175
2022 Quebec (excluding National Capital Region) 62 8 18 12 0 0 0 70 12 10
2020 National Capital Region 39 32 11 7 6 3 2 74 14 165
2020 Ontario (excluding National Capital Region) 28 47 0 10 6 9 0 82 18 10
2019 National Capital Region 46 31 7 12 0 1 2 80 12 130

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 51 31 10 5 2 0 0 83 7 170
2024 Ontario (excluding National Capital Region) 11 59 30 0 0 0 0 70 0 10
2024 Quebec (excluding National Capital Region) 48 42 10 0 0 0 0 90 0 10
2022 National Capital Region 50 27 14 6 3 1 0 78 9 175
2022 Quebec (excluding National Capital Region) 80 20 0 0 0 0 0 100 0 10
2020 National Capital Region 49 31 10 6 1 2 0 82 7 165
2020 Ontario (excluding National Capital Region) 47 35 9 0 0 9 0 90 0 10
2019 National Capital Region 46 36 11 4 1 1 1 84 5 130

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 31 25 19 5 6 10 4 65 13 170
2024 Ontario (excluding National Capital Region) 7 28 43 12 0 9 0 39 13 10
2024 Quebec (excluding National Capital Region) 21 50 19 10 0 0 0 71 10 10
2022 National Capital Region 36 16 16 7 5 13 7 65 15 175
2022 Quebec (excluding National Capital Region) 45 26 20 0 0 9 0 78 0 10
2020 National Capital Region 29 24 11 8 9 12 6 66 20 165
2020 Ontario (excluding National Capital Region) 47 13 0 9 0 23 9 87 13 10
2019 National Capital Region 29 26 14 9 6 11 4 66 18 130

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 40 39 5 11 5 0 0 80 15 170
2024 Ontario (excluding National Capital Region) 19 54 10 10 7 0 0 73 17 10
2024 Quebec (excluding National Capital Region) 42 38 8 12 0 0 0 80 12 10
2022 National Capital Region 38 35 7 13 6 0 0 74 19 175
2022 Quebec (excluding National Capital Region) 29 54 10 0 8 0 0 82 8 10
2020 National Capital Region 25 47 6 19 3 0 0 72 22 170
2020 Ontario (excluding National Capital Region) 26 39 0 35 0 0 0 65 35 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 48 28 7 11 6 0 1 76 17 170
2024 Ontario (excluding National Capital Region) 31 34 28 7 0 0 0 65 7 10
2024 Quebec (excluding National Capital Region) 31 60 0 0 0 0 10 100 0 10
2022 National Capital Region 49 33 5 5 4 0 4 86 9 175
2022 Quebec (excluding National Capital Region) 35 56 0 0 0 0 9 100 0 10
2020 National Capital Region 34 39 10 12 3 0 1 75 15 165
2020 Ontario (excluding National Capital Region) 41 34 0 25 0 0 0 75 25 10
2019 National Capital Region 50 37 5 7 1 0 0 87 7 130

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 50 33 6 7 2 2 0 85 9 170
2024 Ontario (excluding National Capital Region) 39 44 7 0 10 0 0 83 10 10
2024 Quebec (excluding National Capital Region) 69 9 22 0 0 0 0 78 0 10
2022 National Capital Region 63 26 7 3 2 0 0 88 5 175
2022 Quebec (excluding National Capital Region) 58 17 0 16 0 0 9 83 17 10
2020 National Capital Region 49 28 14 6 2 0 0 77 9 165
2020 Ontario (excluding National Capital Region) 66 9 9 10 0 6 0 80 10 10
2019 National Capital Region 54 34 8 3 1 0 0 88 4 125

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 74 15 2 6 1 0 1 90 8 170
2024 Ontario (excluding National Capital Region) 74 18 0 0 8 0 0 92 8 10
2024 Quebec (excluding National Capital Region) 39 0 31 11 19 0 0 39 30 10

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 67 19 3 8 3 0 1 87 10 170
2024 Ontario (excluding National Capital Region) 72 20 0 0 8 0 0 92 8 10
2024 Quebec (excluding National Capital Region) 29 10 19 23 19 0 0 39 42 10

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 81 12 2 3 2 0 1 94 5 170
2024 Ontario (excluding National Capital Region) 88 12 0 0 0 0 0 100 0 10
2024 Quebec (excluding National Capital Region) 71 19 9 0 0 0 0 91 0 10
2022 National Capital Region 85 8 4 1 2 0 0 93 3 175
2022 Quebec (excluding National Capital Region) 92 0 8 0 0 0 0 92 0 10
2019 National Capital Region 84 12 1 2 0 0 1 96 2 130

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 51 28 15 4 1 1 1 80 5 170
2024 Ontario (excluding National Capital Region) 29 41 10 8 0 12 0 80 9 10
2024 Quebec (excluding National Capital Region) 39 10 32 19 0 0 0 48 19 10
2022 National Capital Region 63 23 10 1 2 1 0 87 3 175
2022 Quebec (excluding National Capital Region) 73 9 9 9 0 0 0 82 9 10
2020 National Capital Region 62 21 12 2 1 2 0 84 3 165
2020 Ontario (excluding National Capital Region) 75 15 10 0 0 0 0 90 0 10
2019 National Capital Region 59 31 9 1 1 0 0 90 2 130

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 4 96 170
2022 National Capital Region 7 93 175
2022 Quebec (excluding National Capital Region) 0 100 10
2020 National Capital Region 7 93 165
2019 National Capital Region 7 93 130

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 42 58 10

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 41 59 10

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 25 75 10

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 8 92 10

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 17 83 10

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 23 77 10

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 34 66 10

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 66 34 10

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 40 60 10

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 8 92 10

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 51 49 10

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 34 66 10

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 43 57 10

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 51 49 10

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 8 92 10

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 8 92 10

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 16 84 10

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 50 50 10

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 50 50 10

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 49 51 10

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 83 17 10

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 34 66 10

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 33 67 10

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 16 84 10

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 8 92 10

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 8 92 10

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 17 83 10

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 16 84 10

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 9 91 10

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 17 83 10

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 9 91 10

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 8 92 10

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 10

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 45 55 10

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 9 91 10

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 10

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 10 90 10

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 17 83 10

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 37 63 10

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 8 92 10

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 55 45 10

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 10

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 44 56 10

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 19 81 10

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 27 15 12 5 2 28 12 68 13 170
2022 National Capital Region 26 13 8 2 3 35 14 75 10 175
2020 National Capital Region 27 11 13 4 4 31 11 66 12 165
2020 Ontario (excluding National Capital Region) 19 6 0 9 0 39 27 74 26 10
2019 National Capital Region 29 9 19 5 3 27 7 58 12 130

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 51 25 11 4 2 7 1 82 6 170
2024 Quebec (excluding National Capital Region) 49 51 0 0 0 0 0 100 0 10
2022 National Capital Region 53 28 7 2 2 8 0 88 4 175
2022 Quebec (excluding National Capital Region) 60 31 0 0 0 0 9 100 0 10
2020 National Capital Region 52 21 10 3 3 10 1 82 6 165
2020 Ontario (excluding National Capital Region) 44 16 6 9 0 16 9 80 12 10
2019 National Capital Region 51 20 13 6 2 6 2 77 9 130

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 3 97 170
2022 National Capital Region 5 95 175
2022 Quebec (excluding National Capital Region) 0 100 10
2020 National Capital Region 6 94 165
2019 National Capital Region 5 95 130

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 36 16 12 4 2 22 8 75 8 170
2022 National Capital Region 32 13 11 3 2 31 9 75 8 175
2022 Quebec (excluding National Capital Region) 46 10 0 0 0 44 0 100 0 10
2020 National Capital Region 36 13 12 3 4 25 7 72 11 165
2020 Ontario (excluding National Capital Region) 37 9 13 0 0 23 19 78 0 10
2019 National Capital Region 34 10 18 2 3 27 6 66 7 130

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 53 30 7 4 0 5 0 87 5 170
2024 Ontario (excluding National Capital Region) 45 17 8 20 0 0 10 69 22 10
2024 Quebec (excluding National Capital Region) 59 41 0 0 0 0 0 100 0 10
2022 National Capital Region 61 22 7 3 1 5 1 89 4 175
2022 Quebec (excluding National Capital Region) 83 8 0 0 0 8 0 100 0 10
2020 National Capital Region 59 20 8 3 3 8 0 86 6 165
2020 Ontario (excluding National Capital Region) 53 15 6 0 0 16 9 91 0 10
2019 National Capital Region 56 19 9 3 2 9 3 84 5 130

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 30 70 170
2024 Ontario (excluding National Capital Region) 40 60 10
2024 Quebec (excluding National Capital Region) 10 90 10
2022 National Capital Region 17 83 175
2022 Quebec (excluding National Capital Region) 8 92 10
2020 National Capital Region 25 75 165
2020 Ontario (excluding National Capital Region) 15 85 10
2019 National Capital Region 35 65 130

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 65 35 55
2022 National Capital Region 79 21 30
2020 National Capital Region 60 40 45

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 95 5 55
2022 National Capital Region 84 16 30
2020 National Capital Region 91 9 45
2019 National Capital Region 94 6 45

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 70 23 3 4 0 0 0 93 4 50
2022 National Capital Region 58 30 0 3 4 5 0 92 8 25
2020 National Capital Region 38 40 5 11 3 0 3 80 15 40
2019 National Capital Region 66 22 4 8 0 0 0 88 8 40

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 60 27 5 5 0 0 2 89 5 170
2024 Ontario (excluding National Capital Region) 53 47 0 0 0 0 0 100 0 10
2024 Quebec (excluding National Capital Region) 60 30 0 0 10 0 0 90 10 10
2022 National Capital Region 67 24 3 3 1 0 1 92 4 175
2022 Quebec (excluding National Capital Region) 71 12 17 0 0 0 0 83 0 10
2020 National Capital Region 65 20 6 4 2 0 3 88 6 165
2020 Ontario (excluding National Capital Region) 48 52 0 0 0 0 0 100 0 10
Top of page

Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 64 22 4 7 0 1 1 88 8 170
2024 Ontario (excluding National Capital Region) 34 38 0 9 0 10 8 88 12 10
2024 Quebec (excluding National Capital Region) 59 31 0 10 0 0 0 90 10 10
2022 National Capital Region 65 25 3 4 3 0 0 89 7 175
2022 Quebec (excluding National Capital Region) 79 12 9 0 0 0 0 91 0 10
2020 National Capital Region 61 23 7 4 4 1 1 85 8 165
2020 Ontario (excluding National Capital Region) 48 22 9 15 6 0 0 69 22 10

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 4 11 9 9 44 1 22 69 20 170
2024 Ontario (excluding National Capital Region) 10 17 12 9 37 7 8 53 32 10
2024 Quebec (excluding National Capital Region) 0 0 0 10 70 0 21 100 0 10
2022 National Capital Region 4 5 7 3 46 5 29 76 13 175
2022 Quebec (excluding National Capital Region) 0 0 12 10 70 0 8 87 0 10

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 31 42 12 10 3 1 0 74 13 170
2024 Ontario (excluding National Capital Region) 11 59 22 0 8 0 0 70 8 10
2024 Quebec (excluding National Capital Region) 20 51 19 10 0 0 0 71 10 10
2022 National Capital Region 39 42 11 4 3 1 0 81 7 175
2022 Quebec (excluding National Capital Region) 55 45 0 0 0 0 0 100 0 10
2020 National Capital Region 48 34 9 4 2 2 0 85 6 165
2020 Ontario (excluding National Capital Region) 60 31 0 0 0 9 0 100 0 10
2019 National Capital Region 54 30 10 4 0 1 0 85 4 130

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 National Capital Region 15 24 36 20 6 170
2024 Ontario (excluding National Capital Region) 10 36 37 17 0 10
2024 Quebec (excluding National Capital Region) 12 39 30 19 0 10
2022 National Capital Region 14 25 41 13 7 175
2022 Quebec (excluding National Capital Region) 34 21 45 0 0 10

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 67 21 4 2 0 2 2 92 3 170
2024 Ontario (excluding National Capital Region) 53 22 8 8 0 10 0 82 9 10
2024 Quebec (excluding National Capital Region) 59 41 0 0 0 0 0 100 0 10
2022 National Capital Region 66 19 7 3 1 2 1 88 5 175
2022 Quebec (excluding National Capital Region) 91 9 0 0 0 0 0 100 0 10
2020 National Capital Region 65 18 10 2 2 2 1 86 4 165
2020 Ontario (excluding National Capital Region) 41 35 0 17 0 7 0 82 18 10

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 57 21 6 9 5 1 1 80 14 170
2024 Ontario (excluding National Capital Region) 27 30 0 25 7 10 0 64 36 10
2024 Quebec (excluding National Capital Region) 50 31 9 10 0 0 0 81 10 10
2022 National Capital Region 58 19 8 8 6 1 1 78 14 175
2022 Quebec (excluding National Capital Region) 79 12 9 0 0 0 0 91 0 10
2020 National Capital Region 55 22 11 5 6 0 1 78 11 165
2020 Ontario (excluding National Capital Region) 48 24 6 15 6 0 0 72 22 10

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 39 34 13 9 4 1 0 74 13 170
2024 Ontario (excluding National Capital Region) 27 35 12 16 10 0 0 62 26 10
2024 Quebec (excluding National Capital Region) 28 62 9 0 0 0 0 91 0 10
2022 National Capital Region 39 42 7 8 4 1 0 81 11 175
2022 Quebec (excluding National Capital Region) 60 40 0 0 0 0 0 100 0 10
2020 National Capital Region 48 32 12 5 3 0 0 80 8 165
2020 Ontario (excluding National Capital Region) 41 35 7 17 0 0 0 76 17 10
2019 National Capital Region 41 37 13 7 1 1 0 78 9 130

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 40 33 7 11 8 2 0 74 19 55
2022 National Capital Region 27 46 14 8 5 0 0 73 13 60
2020 National Capital Region 24 32 31 3 2 5 3 60 6 45

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 52 22 11 4 7 0 3 53 47 170
2024 Ontario (excluding National Capital Region) 42 19 17 0 10 0 12 48 52 10
2024 Quebec (excluding National Capital Region) 39 42 8 0 10 0 0 39 61 10
2022 National Capital Region 50 25 10 4 9 0 2 175
2022 Quebec (excluding National Capital Region) 36 40 8 0 8 0 9 10
2020 National Capital Region 49 23 14 6 8 0 0 165
2020 Ontario (excluding National Capital Region) 35 31 27 6 0 0 0 10
2019 National Capital Region 35 30 20 7 8 0 1 130

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 19 25 26 14 14 0 1 19 81 170
2024 Ontario (excluding National Capital Region) 19 35 17 12 17 0 0 19 81 10
2024 Quebec (excluding National Capital Region) 12 40 19 19 10 0 0 12 88 10
2022 National Capital Region 18 25 23 19 16 0 1 175
2022 Quebec (excluding National Capital Region) 44 35 9 12 0 0 0 10
2020 National Capital Region 18 27 21 21 12 0 0 165
2020 Ontario (excluding National Capital Region) 26 25 25 0 15 0 9 10
2019 National Capital Region 20 27 27 17 9 0 0 130

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 38 30 16 7 8 0 2 38 62 170
2024 Ontario (excluding National Capital Region) 23 41 18 0 17 0 0 23 77 10
2024 Quebec (excluding National Capital Region) 29 51 10 9 0 0 0 29 71 10
2022 National Capital Region 32 28 21 7 8 0 3 175
2022 Quebec (excluding National Capital Region) 62 17 21 0 0 0 0 10
2020 National Capital Region 34 28 21 8 8 0 1 165
2020 Ontario (excluding National Capital Region) 61 15 0 0 15 0 9 10
2019 National Capital Region 41 29 17 8 3 0 1 130

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 14 21 21 18 25 0 1 14 86 170
2024 Ontario (excluding National Capital Region) 8 17 27 9 39 0 0 8 92 10
2024 Quebec (excluding National Capital Region) 12 29 9 40 10 0 0 12 88 10
2022 National Capital Region 15 22 25 17 20 0 0 175
2022 Quebec (excluding National Capital Region) 8 44 27 12 0 9 0 10
2020 National Capital Region 20 25 19 18 14 2 1 165
2020 Ontario (excluding National Capital Region) 29 15 16 18 22 0 0 10
2019 National Capital Region 21 22 23 23 9 1 0 130

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 54 23 11 5 6 0 1 54 46 170
2024 Ontario (excluding National Capital Region) 35 22 17 0 17 0 10 38 62 10
2024 Quebec (excluding National Capital Region) 70 11 10 0 10 0 0 70 30 10
2022 National Capital Region 48 20 15 7 7 0 3 175
2022 Quebec (excluding National Capital Region) 80 8 12 0 0 0 0 10
2020 National Capital Region 43 22 18 8 7 0 1 165
2020 Ontario (excluding National Capital Region) 53 22 16 0 9 0 0 10
2019 National Capital Region 55 22 9 8 2 1 3 130

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 37 29 17 6 10 0 2 38 62 170
2024 Ontario (excluding National Capital Region) 30 9 33 8 19 0 0 30 70 10
2024 Quebec (excluding National Capital Region) 49 31 11 0 10 0 0 49 51 10
2022 National Capital Region 42 24 16 8 9 1 1 175
2022 Quebec (excluding National Capital Region) 64 17 8 12 0 0 0 10
2020 National Capital Region 30 27 15 16 11 0 1 165
2020 Ontario (excluding National Capital Region) 25 16 24 28 6 0 0 10
2019 National Capital Region 36 34 19 7 2 1 0 130

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 40 26 23 5 2 1 2 42 58 170
2024 Ontario (excluding National Capital Region) 19 9 32 0 30 0 10 21 79 10
2024 Quebec (excluding National Capital Region) 12 60 19 10 0 0 0 12 88 10
2022 National Capital Region 46 31 12 8 2 1 1 175
2022 Quebec (excluding National Capital Region) 71 20 9 0 0 0 0 10
2020 National Capital Region 44 30 15 5 4 1 1 165
2020 Ontario (excluding National Capital Region) 26 25 31 0 9 10 0 10
2019 National Capital Region 43 36 13 6 1 1 1 130

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 32 27 19 14 6 0 2 32 68 170
2024 Ontario (excluding National Capital Region) 8 30 0 12 33 17 0 10 90 10
2024 Quebec (excluding National Capital Region) 29 30 29 12 0 0 0 29 71 10
2022 National Capital Region 28 35 20 9 5 0 2 175
2022 Quebec (excluding National Capital Region) 53 39 0 0 0 0 9 10
2020 National Capital Region 32 34 20 6 5 2 1 165
2020 Ontario (excluding National Capital Region) 29 16 31 18 6 0 0 10
2019 National Capital Region 29 40 22 6 3 0 1 130

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 46 26 13 8 5 0 2 47 53 170
2024 Ontario (excluding National Capital Region) 29 26 0 19 25 0 0 29 71 10
2022 National Capital Region 49 24 12 8 3 1 2 175
2022 Quebec (excluding National Capital Region) 64 36 0 0 0 0 0 10
2020 National Capital Region 44 30 15 7 2 1 1 165
2020 Ontario (excluding National Capital Region) 29 29 18 18 6 0 0 10
2019 National Capital Region 45 28 16 8 2 0 1 130

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 50 27 7 8 5 1 2 51 49 170
2024 Ontario (excluding National Capital Region) 46 9 25 0 20 0 0 46 54 10
2024 Quebec (excluding National Capital Region) 79 0 9 0 12 0 0 79 21 10
2022 National Capital Region 62 17 8 6 6 0 2 175
2022 Quebec (excluding National Capital Region) 88 12 0 0 0 0 0 10
2020 National Capital Region 57 21 11 7 3 0 0 165
2020 Ontario (excluding National Capital Region) 29 25 31 0 15 0 0 10
2019 National Capital Region 60 22 10 3 4 0 1 130

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 62 23 10 2 2 0 1 62 38 170
2024 Ontario (excluding National Capital Region) 28 22 23 9 8 10 0 31 69 10
2024 Quebec (excluding National Capital Region) 49 30 9 0 12 0 0 49 51 10
2022 National Capital Region 51 27 12 5 3 1 1 175
2022 Quebec (excluding National Capital Region) 43 40 10 8 0 0 0 10
2020 National Capital Region 33 31 19 12 6 0 0 165
2020 Ontario (excluding National Capital Region) 10 52 25 13 0 0 0 10

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 45 27 13 8 5 1 2 46 54 170
2024 Ontario (excluding National Capital Region) 24 28 18 12 7 10 0 27 73 10
2024 Quebec (excluding National Capital Region) 69 0 22 9 0 0 0 69 31 10
2022 National Capital Region 41 26 17 9 5 0 1 175
2022 Quebec (excluding National Capital Region) 52 36 12 0 0 0 0 10
2020 National Capital Region 36 28 18 11 5 0 1 170
2020 Ontario (excluding National Capital Region) 19 48 15 0 9 10 0 10
2019 National Capital Region 51 28 13 4 3 0 1 130

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 50 23 11 4 9 1 3 51 49 170
2024 Ontario (excluding National Capital Region) 47 7 19 8 0 10 8 58 42 10
2024 Quebec (excluding National Capital Region) 69 12 0 0 0 0 19 85 15 10
2022 National Capital Region 64 19 7 2 3 1 4 175
2022 Quebec (excluding National Capital Region) 72 9 0 0 9 0 10 10
2020 National Capital Region 50 27 15 5 3 0 1 165
2020 Ontario (excluding National Capital Region) 48 19 9 9 16 0 0 10
2019 National Capital Region 69 18 7 4 1 0 2 130

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 48 28 13 6 3 0 1 48 52 170
2024 Ontario (excluding National Capital Region) 49 36 0 8 7 0 0 49 51 10
2024 Quebec (excluding National Capital Region) 61 30 0 10 0 0 0 61 39 10
2022 National Capital Region 36 28 20 9 6 1 1 175
2022 Quebec (excluding National Capital Region) 38 46 0 8 8 0 0 10
2020 National Capital Region 20 31 21 13 14 0 0 165
2020 Ontario (excluding National Capital Region) 9 26 39 6 19 0 0 10

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 74 12 5 0 1 1 6 80 20 170
2024 Ontario (excluding National Capital Region) 83 0 0 0 0 0 17 100 0 10
2024 Quebec (excluding National Capital Region) 90 0 10 0 0 0 0 90 10 10

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 70 15 5 1 3 1 5 74 26 170
2024 Ontario (excluding National Capital Region) 75 0 0 0 0 8 17 100 0 10
2024 Quebec (excluding National Capital Region) 81 19 0 0 0 0 0 81 19 10

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 85 6 2 1 3 1 3 88 12 170
2024 Ontario (excluding National Capital Region) 54 16 12 7 0 0 10 60 40 10
2024 Quebec (excluding National Capital Region) 100 0 0 0 0 0 0 100 0 10
2022 National Capital Region 79 7 3 2 2 0 6 175
2022 Quebec (excluding National Capital Region) 100 0 0 0 0 0 0 10
2020 National Capital Region 83 6 4 1 4 0 3 165
2020 Ontario (excluding National Capital Region) 65 16 9 0 9 0 0 10
2019 National Capital Region 87 5 2 2 3 0 1 130

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 70 21 5 1 2 0 1 71 29 170
2024 Ontario (excluding National Capital Region) 54 17 12 0 7 0 10 60 40 10
2024 Quebec (excluding National Capital Region) 71 19 10 0 0 0 0 71 29 10
2022 National Capital Region 74 15 5 3 1 0 2 175
2022 Quebec (excluding National Capital Region) 91 9 0 0 0 0 0 10
2020 National Capital Region 76 14 6 1 1 0 1 165
2020 Ontario (excluding National Capital Region) 57 25 9 9 0 0 0 10
2019 National Capital Region 69 20 6 3 2 0 1 130

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 72 14 8 2 2 0 2 73 27 170
2024 Ontario (excluding National Capital Region) 55 8 10 12 15 0 0 55 45 10
2024 Quebec (excluding National Capital Region) 90 10 0 0 0 0 0 90 10 10
2022 National Capital Region 72 15 4 5 3 0 2 175
2022 Quebec (excluding National Capital Region) 100 0 0 0 0 0 0 10
2020 National Capital Region 75 13 7 2 2 0 1 165
2020 Ontario (excluding National Capital Region) 52 9 15 9 15 0 0 10
2019 National Capital Region 69 16 10 1 2 0 2 130

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 67 5 6 2 0 0 20 84 16 170
2024 Ontario (excluding National Capital Region) 46 0 0 0 7 0 47 86 14 10
2024 Quebec (excluding National Capital Region) 60 18 10 0 0 0 12 68 32 10
2022 National Capital Region 68 14 3 1 1 0 13 175
2022 Quebec (excluding National Capital Region) 83 9 0 0 0 0 8 10
2020 National Capital Region 66 9 5 2 1 0 17 165
2020 Ontario (excluding National Capital Region) 53 0 27 0 0 0 19 10
2019 National Capital Region 72 5 6 1 0 0 17 130

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 72 12 7 1 5 0 4 75 25 170
2024 Ontario (excluding National Capital Region) 66 9 8 0 7 0 10 73 27 10
2024 Quebec (excluding National Capital Region) 80 20 0 0 0 0 0 80 20 10
2022 National Capital Region 65 19 9 4 1 0 3 175
2022 Quebec (excluding National Capital Region) 83 8 0 0 0 0 9 10
2020 National Capital Region 69 19 7 2 1 0 2 165
2020 Ontario (excluding National Capital Region) 44 35 6 6 0 9 0 10
2019 National Capital Region 69 16 6 2 3 0 4 130

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 71 12 6 4 4 2 2 74 26 170
2024 Ontario (excluding National Capital Region) 40 25 10 0 15 0 10 44 56 10
2024 Quebec (excluding National Capital Region) 52 11 28 0 10 0 0 52 48 10
2022 National Capital Region 80 8 4 1 2 0 4 175
2022 Quebec (excluding National Capital Region) 91 0 0 0 0 0 9 10
2020 National Capital Region 72 18 5 1 3 0 0 165
2020 Ontario (excluding National Capital Region) 56 0 0 16 19 0 9 10
2019 National Capital Region 85 7 2 0 2 1 3 130

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 52 23 15 2 5 0 2 53 47 170
2024 Ontario (excluding National Capital Region) 46 19 9 7 7 0 10 51 49 10
2024 Quebec (excluding National Capital Region) 72 28 0 0 0 0 0 72 28 10
2022 National Capital Region 54 25 10 6 3 1 1 175
2022 Quebec (excluding National Capital Region) 53 30 17 0 0 0 0 10
2020 National Capital Region 48 28 17 4 3 0 1 165
2020 Ontario (excluding National Capital Region) 19 49 16 6 0 0 9 10
2019 National Capital Region 61 24 12 1 1 0 1 130

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 9 39 32 13 6 1 0 48 20 170
2024 Ontario (excluding National Capital Region) 8 19 47 8 17 0 0 27 25 10
2024 Quebec (excluding National Capital Region) 12 28 41 9 10 0 0 40 19 10
2022 National Capital Region 17 28 39 10 6 0 1 45 16 175
2022 Quebec (excluding National Capital Region) 10 50 40 0 0 0 0 60 0 10
2020 National Capital Region 15 31 34 15 5 0 0 46 20 165
2020 Ontario (excluding National Capital Region) 0 32 59 0 9 0 0 32 9 10
2019 National Capital Region 18 43 26 11 1 0 1 61 12 130

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 9 20 40 20 11 0 1 31 29 170
2024 Ontario (excluding National Capital Region) 10 45 26 19 0 0 0 19 55 10
2024 Quebec (excluding National Capital Region) 0 21 59 0 20 0 0 20 21 10
2022 National Capital Region 8 20 37 19 16 0 0 35 28 175
2022 Quebec (excluding National Capital Region) 0 0 27 39 34 0 0 73 0 10
2020 National Capital Region 12 23 30 21 13 0 0 34 35 165
2020 Ontario (excluding National Capital Region) 9 31 40 19 0 0 0 19 40 10
2019 National Capital Region 9 12 36 32 10 0 1 43 21 130
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 16 71 170
2024 Ontario (excluding National Capital Region) 0 62 10
2024 Quebec (excluding National Capital Region) 0 100 10
2022 National Capital Region 20 64 175
2022 Quebec (excluding National Capital Region) 8 70 10
2020 National Capital Region 24 58 165
2020 Ontario (excluding National Capital Region) 38 34 10

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 64 36 30
2022 National Capital Region 42 58 35
2020 National Capital Region 53 47 40

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 46 11 10 3 7 4 18 59 41 170
2024 Ontario (excluding National Capital Region) 51 0 7 19 0 0 22 66 34 10
2024 Quebec (excluding National Capital Region) 51 12 19 0 8 0 10 56 44 10
2022 National Capital Region 43 13 6 5 9 2 22 175
2022 Quebec (excluding National Capital Region) 45 17 8 0 9 0 21 10
2020 National Capital Region 45 16 8 8 7 1 15 165
2020 Ontario (excluding National Capital Region) 50 9 15 0 0 0 26 10
2019 National Capital Region 48 13 11 7 11 0 10 130

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 33 17 20 3 27 0 0 50 30 30
2022 National Capital Region 26 24 9 5 27 6 3 55 35 35
2020 National Capital Region 32 16 20 8 19 0 5 51 28 40

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 10 17 21 14 32 0 6 28 49 30
2022 National Capital Region 5 28 5 8 39 6 9 39 55 35
2020 National Capital Region 12 8 11 19 21 2 28 28 57 40
Date modified: