2024 Public Service Employee Survey Results by Theme for Canadian Human Rights Commission by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 38 47 7 3 5 0 0 85 8 25
2024 Communications or public affairs 47 27 26 0 0 0 0 74 0 10
2024 Legal services 71 20 9 0 0 0 0 91 0 25
2024 Administration and operations 36 35 16 10 3 0 0 71 13 30
2024 Human resources 34 24 21 14 8 0 0 58 22 15
2024 Financial management 57 27 17 0 0 0 0 83 0 10
2024 Information technology 33 38 9 10 10 0 0 71 20 15
2024 Policy 54 36 0 10 0 0 0 90 10 20
2024 Other services to the public 58 17 12 0 12 0 0 76 12 10
2022 Federal regulators 45 45 0 0 10 0 0 90 10 10
2022 Compliance, inspection and enforcement 56 27 6 11 0 0 0 84 11 20
2022 Communications or public affairs 62 28 0 10 0 0 0 90 10 10
2022 Legal services 78 22 0 0 0 0 0 100 0 25
2022 Administration and operations 55 31 0 12 3 0 0 86 14 30
2022 Human resources 46 33 14 0 8 0 0 79 8 15
2022 Financial management 45 55 0 0 0 0 0 100 0 15
2022 Policy 56 22 22 0 0 0 0 78 0 20
2022 Other services to the public 60 9 13 19 0 0 0 68 19 10
2020 Compliance, inspection and enforcement 54 30 5 7 5 0 0 84 12 20
2020 Legal services 59 28 4 4 4 0 0 87 9 25
2020 Administration and operations 57 30 6 7 0 0 0 87 7 30
2020 Human resources 70 18 6 0 6 0 0 88 6 15
2020 Financial management 60 29 0 10 0 0 0 90 10 10
2020 Policy 75 25 0 0 0 0 0 100 0 15
2020 Other services to the public 47 40 13 0 0 0 0 87 0 20
2020 None of the above 54 19 18 9 0 0 0 73 9 15
2019 Compliance, inspection and enforcement 30 50 0 10 10 0 0 80 20 10
2019 Legal services 78 11 6 6 0 0 0 89 6 20
2019 Administration and operations 49 43 8 0 0 0 0 92 0 15
2019 Human resources 68 32 0 0 0 0 0 100 0 15
2019 Financial management 8 59 27 6 0 0 0 67 6 10
2019 Other services to the public 44 34 14 7 0 0 0 78 7 15

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 47 34 4 15 0 0 0 81 15 25
2024 Communications or public affairs 47 18 26 0 8 0 0 66 8 10
2024 Legal services 71 12 0 17 0 0 0 83 17 25
2024 Administration and operations 51 36 6 0 7 0 0 87 7 30
2024 Human resources 41 37 14 8 0 0 0 78 8 15
2024 Financial management 44 56 0 0 0 0 0 100 0 10
2024 Information technology 33 32 18 6 10 0 0 65 17 15
2024 Policy 33 41 0 11 11 5 0 78 22 20
2024 Other services to the public 50 26 24 0 0 0 0 76 0 10
2022 Federal regulators 90 0 0 0 10 0 0 90 10 10
2022 Compliance, inspection and enforcement 54 30 0 16 0 0 0 84 16 20
2022 Communications or public affairs 71 19 0 10 0 0 0 90 10 10
2022 Legal services 69 25 3 4 0 0 0 93 4 25
2022 Administration and operations 54 28 13 6 0 0 0 82 6 30
2022 Human resources 71 15 7 0 8 0 0 85 8 15
2022 Financial management 55 39 7 0 0 0 0 93 0 15
2022 Policy 47 37 16 0 0 0 0 84 0 20
2022 Other services to the public 43 26 21 0 9 0 0 69 9 10
2020 Compliance, inspection and enforcement 56 26 0 7 12 0 0 81 19 20
2020 Legal services 42 25 16 12 4 0 0 68 16 25
2020 Administration and operations 48 32 8 9 3 0 0 80 13 30
2020 Human resources 58 24 6 12 0 0 0 82 12 15
2020 Financial management 47 31 11 0 10 0 0 78 10 10
2020 Policy 67 33 0 0 0 0 0 100 0 15
2020 Other services to the public 38 27 16 0 19 0 0 65 19 20
2020 None of the above 54 13 16 9 9 0 0 67 17 15
2019 Compliance, inspection and enforcement 40 40 0 20 0 0 0 80 20 10
2019 Legal services 56 11 22 0 11 0 0 67 11 20
2019 Administration and operations 49 38 7 0 7 0 0 87 7 15
2019 Human resources 77 15 0 8 0 0 0 92 8 15
2019 Financial management 8 67 25 0 0 0 0 75 0 10
2019 Other services to the public 37 41 14 7 0 0 0 78 7 15

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 54 30 7 3 5 0 0 85 8 25
2024 Communications or public affairs 48 25 11 16 0 0 0 74 16 10
2024 Legal services 91 9 0 0 0 0 0 100 0 25
2024 Administration and operations 73 21 6 0 0 0 0 94 0 30
2024 Human resources 34 38 22 6 0 0 0 72 6 15
2024 Financial management 69 31 0 0 0 0 0 100 0 10
2024 Information technology 49 51 0 0 0 0 0 100 0 15
2024 Policy 67 28 0 5 0 0 0 95 5 20
2024 Other services to the public 67 9 12 12 0 0 0 76 12 10
2022 Federal regulators 71 19 0 10 0 0 0 90 10 10
2022 Compliance, inspection and enforcement 72 11 6 12 0 0 0 83 12 20
2022 Communications or public affairs 67 33 0 0 0 0 0 100 0 10
2022 Legal services 78 18 0 0 0 0 4 100 0 25
2022 Administration and operations 69 25 3 3 0 0 0 94 3 30
2022 Human resources 60 25 15 0 0 0 0 85 0 15
2022 Financial management 53 40 7 0 0 0 0 93 0 15
2022 Policy 72 6 22 0 0 0 0 78 0 20
2022 Other services to the public 78 13 0 9 0 0 0 91 9 10
2020 Compliance, inspection and enforcement 58 23 0 12 7 0 0 81 19 20
2020 Legal services 76 15 0 4 4 0 0 91 9 25
2020 Administration and operations 61 26 6 7 0 0 0 87 7 30
2020 Human resources 70 18 0 6 6 0 0 88 12 15
2020 Financial management 68 32 0 0 0 0 0 100 0 10
2020 Policy 73 20 7 0 0 0 0 93 0 15
2020 Other services to the public 73 22 0 0 0 0 5 100 0 20
2020 None of the above 57 19 17 6 0 0 0 76 6 15
2019 Compliance, inspection and enforcement 60 40 0 0 0 0 0 100 0 10
2019 Legal services 76 18 0 6 0 0 0 94 6 20
2019 Administration and operations 70 30 0 0 0 0 0 100 0 15
2019 Human resources 77 23 0 0 0 0 0 100 0 15
2019 Financial management 27 49 24 0 0 0 0 76 0 10
2019 Other services to the public 63 21 15 0 0 0 0 85 0 15

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 44 41 0 10 5 0 0 85 15 25
2024 Communications or public affairs 39 41 20 0 0 0 0 80 0 10
2024 Legal services 75 16 4 4 0 0 0 91 4 25
2024 Administration and operations 52 29 9 7 3 0 0 81 10 30
2024 Human resources 28 30 28 15 0 0 0 58 15 15
2024 Financial management 50 50 0 0 0 0 0 100 0 10
2024 Information technology 47 32 0 10 10 0 0 80 20 15
2024 Policy 44 39 12 5 0 0 0 83 5 20
2024 Other services to the public 45 22 12 9 12 0 0 67 21 10
2022 Federal regulators 71 19 0 0 10 0 0 90 10 10
2022 Compliance, inspection and enforcement 61 22 5 12 0 0 0 84 12 20
2022 Communications or public affairs 71 19 10 0 0 0 0 90 0 10
2022 Legal services 74 26 0 0 0 0 0 100 0 25
2022 Administration and operations 43 38 9 7 3 0 0 81 10 30
2022 Human resources 52 33 7 0 8 0 0 85 8 15
2022 Financial management 53 47 0 0 0 0 0 100 0 15
2022 Policy 46 38 16 0 0 0 0 84 0 20
2022 Other services to the public 50 19 13 19 0 0 0 68 19 10
2020 Compliance, inspection and enforcement 51 26 12 7 5 0 0 77 12 20
2020 Legal services 51 35 4 9 0 0 0 87 9 25
2020 Administration and operations 51 32 10 2 3 0 0 84 6 30
2020 Human resources 82 6 0 6 6 0 0 88 12 15
2020 Financial management 50 40 0 10 0 0 0 90 10 10
2020 Policy 81 19 0 0 0 0 0 100 0 15
2020 Other services to the public 52 38 10 0 0 0 0 90 0 20
2020 None of the above 54 29 17 0 0 0 0 83 0 15
2019 Compliance, inspection and enforcement 30 50 10 0 10 0 0 80 10 10
2019 Legal services 62 33 0 6 0 0 0 94 6 20
2019 Administration and operations 43 57 0 0 0 0 0 100 0 15
2019 Human resources 77 23 0 0 0 0 0 100 0 15
2019 Financial management 8 78 14 0 0 0 0 86 0 10
2019 Other services to the public 51 34 14 0 0 0 0 86 0 15

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 47 36 3 11 3 0 0 83 14 25
2024 Communications or public affairs 66 16 8 11 0 0 0 81 11 10
2024 Legal services 71 8 8 9 5 0 0 79 13 25
2024 Administration and operations 68 20 12 0 0 0 0 88 0 30
2024 Human resources 64 13 14 8 0 0 0 78 8 15
2024 Financial management 72 17 0 0 0 11 0 100 0 10
2024 Information technology 35 38 10 6 10 0 0 73 17 15
2024 Policy 39 34 5 17 6 0 0 72 22 20
2024 Other services to the public 39 37 12 0 12 0 0 76 12 10
2022 Federal regulators 54 35 0 0 10 0 0 90 10 10
2022 Compliance, inspection and enforcement 73 11 10 6 0 0 0 84 6 20
2022 Communications or public affairs 81 19 0 0 0 0 0 100 0 10
2022 Legal services 72 24 0 0 4 0 0 96 4 25
2022 Administration and operations 59 29 3 6 3 0 0 89 8 30
2022 Human resources 79 6 15 0 0 0 0 85 0 15
2022 Financial management 70 30 0 0 0 0 0 100 0 15
2022 Policy 62 17 16 5 0 0 0 79 5 20
2022 Other services to the public 51 40 9 0 0 0 0 91 0 10
2020 Compliance, inspection and enforcement 56 28 5 0 5 7 0 90 5 20
2020 Legal services 66 16 4 4 9 0 0 82 13 25
2020 Administration and operations 61 20 9 3 6 0 0 81 9 30
2020 Human resources 88 0 6 6 0 0 0 88 6 15
2020 Financial management 68 22 10 0 0 0 0 90 0 10
2020 Policy 81 19 0 0 0 0 0 100 0 15
2020 Other services to the public 57 20 10 0 13 0 0 78 13 20
2020 None of the above 72 13 15 0 0 0 0 85 0 15
2019 Compliance, inspection and enforcement 40 20 20 10 10 0 0 60 20 10
2019 Legal services 50 27 11 11 0 0 0 78 11 20
2019 Administration and operations 57 30 13 0 0 0 0 87 0 15
2019 Human resources 77 23 0 0 0 0 0 100 0 15
2019 Financial management 33 25 33 8 0 0 0 59 8 10
2019 Other services to the public 48 14 31 8 0 0 0 61 8 15

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 30 55 8 3 3 0 0 85 7 25
2024 Communications or public affairs 47 34 8 11 0 0 0 81 11 10
2024 Legal services 67 16 9 9 0 0 0 82 9 25
2024 Administration and operations 64 24 12 0 0 0 0 88 0 30
2024 Human resources 64 13 14 8 0 0 0 78 8 15
2024 Financial management 83 17 0 0 0 0 0 100 0 10
2024 Information technology 35 38 10 6 10 0 0 73 17 15
2024 Policy 33 27 17 13 10 0 0 60 22 20
2024 Other services to the public 39 37 12 0 12 0 0 76 12 10
2022 Federal regulators 63 26 0 10 0 0 0 90 10 10
2022 Compliance, inspection and enforcement 67 17 10 6 0 0 0 84 6 20
2022 Communications or public affairs 81 19 0 0 0 0 0 100 0 10
2022 Legal services 72 18 3 7 0 0 0 90 7 25
2022 Administration and operations 53 33 3 6 6 0 0 86 11 30
2022 Human resources 79 6 15 0 0 0 0 85 0 15
2022 Financial management 62 38 0 0 0 0 0 100 0 15
2022 Policy 51 16 22 11 0 0 0 67 11 20
2022 Other services to the public 64 28 9 0 0 0 0 91 0 10
2020 Compliance, inspection and enforcement 56 28 7 5 5 0 0 84 9 20
2020 Legal services 62 20 4 4 9 0 0 82 13 25
2020 Administration and operations 56 28 7 6 3 0 0 84 9 30
2020 Human resources 82 6 6 6 0 0 0 88 6 15
2020 Financial management 78 11 10 0 0 0 0 90 0 10
2020 Policy 69 31 0 0 0 0 0 100 0 15
2020 Other services to the public 52 30 5 0 13 0 0 83 13 20
2020 None of the above 64 21 15 0 0 0 0 85 0 15
2019 Compliance, inspection and enforcement 50 10 10 20 10 0 0 60 30 10
2019 Legal services 56 22 6 11 6 0 0 78 17 20
2019 Administration and operations 57 36 7 0 0 0 0 93 0 15
2019 Human resources 70 30 0 0 0 0 0 100 0 15
2019 Financial management 24 43 24 9 0 0 0 67 9 10
2019 Other services to the public 44 34 14 7 0 0 0 78 7 15

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 31 28 16 7 12 7 0 63 20 25
2024 Communications or public affairs 56 0 34 0 9 0 0 56 9 10
2024 Legal services 64 18 4 4 4 5 0 86 9 25
2024 Administration and operations 61 15 16 6 3 0 0 75 9 30
2024 Human resources 51 27 0 7 8 7 0 84 16 15
2024 Financial management 75 14 0 11 0 0 0 89 11 10
2024 Information technology 42 32 9 6 10 0 0 75 17 15
2024 Policy 39 21 5 12 17 5 0 63 31 20
2024 Other services to the public 27 33 20 0 12 8 0 65 13 10
2022 Federal regulators 35 35 10 10 10 0 0 70 20 10
2022 Compliance, inspection and enforcement 63 16 16 5 0 0 0 79 5 20
2022 Communications or public affairs 63 28 10 0 0 0 0 90 0 10
2022 Legal services 74 4 8 15 0 0 0 78 15 25
2022 Administration and operations 43 25 7 16 10 0 0 67 25 30
2022 Human resources 62 23 15 0 0 0 0 85 0 15
2022 Financial management 36 40 24 0 0 0 0 76 0 15
2022 Policy 57 25 6 0 0 12 0 93 0 20
2022 Other services to the public 51 21 9 0 9 9 0 80 10 10
2020 Compliance, inspection and enforcement 61 19 9 7 5 0 0 79 12 20
2020 Legal services 57 20 9 5 9 0 0 77 14 25
2020 Administration and operations 51 19 13 13 3 0 0 71 16 30
2020 Human resources 77 6 12 6 0 0 0 82 6 15
2020 Financial management 78 11 0 10 0 0 0 90 10 10
2020 Policy 69 25 6 0 0 0 0 94 0 15
2020 Other services to the public 42 30 5 13 5 0 5 76 18 20
2020 None of the above 79 0 9 6 0 6 0 84 7 15
2019 Compliance, inspection and enforcement 50 0 20 20 10 0 0 50 30 10
2019 Legal services 67 0 10 11 11 0 0 67 22 20
2019 Administration and operations 57 23 13 0 7 0 0 80 7 15
2019 Human resources 76 24 0 0 0 0 0 100 0 15
2019 Financial management 8 35 32 17 0 8 0 47 19 10
2019 Other services to the public 44 20 14 14 7 0 0 64 22 15
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Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 39 35 10 0 11 0 5 78 11 25
2024 Communications or public affairs 48 28 16 8 0 0 0 76 8 10
2024 Legal services 59 12 13 4 0 4 9 81 5 25
2024 Administration and operations 56 33 8 3 0 0 0 89 3 30
2024 Human resources 61 31 0 8 0 0 0 92 8 15
2024 Financial management 61 22 0 0 0 0 17 100 0 10
2024 Information technology 59 24 17 0 0 0 0 83 0 15
2024 Policy 61 27 12 0 0 0 0 88 0 20
2024 Other services to the public 51 41 8 0 0 0 0 92 0 10
2022 Federal regulators 82 0 10 0 0 8 0 89 0 10
2022 Compliance, inspection and enforcement 66 11 6 11 0 6 0 82 11 20
2022 Communications or public affairs 49 28 13 0 0 9 0 85 0 10
2022 Legal services 74 17 0 0 5 0 4 95 5 25
2022 Administration and operations 62 22 6 4 0 3 3 90 4 30
2022 Human resources 71 6 15 0 8 0 0 78 8 15
2022 Financial management 48 44 0 0 0 0 8 100 0 15
2022 Policy 73 21 6 0 0 0 0 94 0 20
2022 Other services to the public 62 28 9 0 0 0 0 91 0 10
2020 Compliance, inspection and enforcement 51 26 12 5 0 7 0 83 5 20
2020 Legal services 36 33 24 4 3 0 0 69 7 25
2020 Administration and operations 60 19 14 3 0 0 3 82 4 30
2020 Human resources 70 12 12 6 0 0 0 82 6 15
2020 Financial management 36 42 11 10 0 0 0 78 10 10
2020 Policy 94 6 0 0 0 0 0 100 0 15
2020 Other services to the public 50 25 10 8 0 0 8 81 8 20
2020 None of the above 66 13 21 0 0 0 0 79 0 15
2019 Compliance, inspection and enforcement 50 30 10 10 0 0 0 80 10 10
2019 Legal services 67 22 6 0 0 0 5 94 0 20
2019 Administration and operations 78 14 8 0 0 0 0 92 0 15
2019 Human resources 92 8 0 0 0 0 0 100 0 15
2019 Financial management 22 43 27 0 0 8 0 71 0 10
2019 Other services to the public 64 20 7 0 0 0 9 92 0 15

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 55 27 10 8 0 0 0 82 8 25
2024 Communications or public affairs 54 36 9 0 0 0 0 91 0 10
2024 Legal services 74 21 4 0 0 0 0 96 0 25
2024 Administration and operations 61 24 0 7 7 0 0 85 15 30
2024 Human resources 56 27 18 0 0 0 0 82 0 15
2024 Financial management 75 25 0 0 0 0 0 100 0 10
2024 Information technology 58 42 0 0 0 0 0 100 0 15
2024 Policy 74 16 0 10 0 0 0 90 10 20
2024 Other services to the public 59 29 0 12 0 0 0 88 12 10
2022 Federal regulators 64 17 8 0 10 0 0 82 10 10
2022 Compliance, inspection and enforcement 61 28 5 6 0 0 0 89 6 20
2022 Communications or public affairs 30 61 9 0 0 0 0 91 0 10
2022 Legal services 82 4 3 12 0 0 0 85 12 25
2022 Administration and operations 72 21 3 4 0 0 0 93 4 30
2022 Human resources 71 22 7 0 0 0 0 93 0 15
2022 Financial management 62 38 0 0 0 0 0 100 0 15
2022 Policy 57 37 6 0 0 0 0 94 0 20
2022 Other services to the public 81 19 0 0 0 0 0 100 0 10
2020 Compliance, inspection and enforcement 68 12 9 12 0 0 0 79 12 20
2020 Legal services 42 28 9 7 9 4 0 74 17 25
2020 Administration and operations 60 27 4 9 0 0 0 87 9 30
2020 Human resources 64 18 6 6 6 0 0 82 12 15
2020 Financial management 47 32 0 10 0 10 0 88 12 10
2020 Policy 69 18 13 0 0 0 0 87 0 15
2020 Other services to the public 45 30 13 5 0 0 8 81 5 20
2020 None of the above 79 15 6 0 0 0 0 94 0 15
2019 Compliance, inspection and enforcement 60 40 0 0 0 0 0 100 0 10
2019 Legal services 51 27 16 6 0 0 0 78 6 20
2019 Administration and operations 65 35 0 0 0 0 0 100 0 15
2019 Human resources 84 16 0 0 0 0 0 100 0 10
2019 Financial management 33 32 27 8 0 0 0 65 8 10
2019 Other services to the public 57 20 14 0 0 0 9 84 0 15

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 44 38 7 8 3 0 0 82 12 25
2024 Communications or public affairs 63 20 17 0 0 0 0 83 0 10
2024 Legal services 67 20 4 0 4 0 4 91 5 25
2024 Administration and operations 65 25 0 7 3 0 0 90 10 30
2024 Human resources 62 14 24 0 0 0 0 76 0 15
2024 Financial management 92 8 0 0 0 0 0 100 0 10
2024 Information technology 64 17 18 0 0 0 0 82 0 15
2024 Policy 63 27 0 5 5 0 0 90 10 20
2024 Other services to the public 68 20 0 12 0 0 0 88 12 10
2022 Federal regulators 73 8 8 0 10 0 0 82 10 10
2022 Compliance, inspection and enforcement 43 52 0 0 5 0 0 95 5 20
2022 Communications or public affairs 72 28 0 0 0 0 0 100 0 10
2022 Legal services 81 3 12 4 0 0 0 84 4 25
2022 Administration and operations 61 30 10 0 0 0 0 90 0 30
2022 Human resources 85 8 7 0 0 0 0 93 0 15
2022 Financial management 63 37 0 0 0 0 0 100 0 15
2022 Policy 62 27 11 0 0 0 0 89 0 20
2022 Other services to the public 81 9 0 0 9 0 0 91 9 10
2020 Compliance, inspection and enforcement 61 16 5 7 5 0 7 83 12 20
2020 Legal services 72 12 13 0 3 0 0 84 3 25
2020 Administration and operations 72 17 7 3 0 0 0 90 3 30
2020 Human resources 64 18 6 12 0 0 0 82 12 15
2020 Financial management 47 42 10 0 0 0 0 90 0 10
2020 Policy 75 25 0 0 0 0 0 100 0 15
2020 Other services to the public 65 15 8 5 0 0 8 86 5 20
2020 None of the above 87 6 6 0 0 0 0 94 0 15
2019 Compliance, inspection and enforcement 40 40 20 0 0 0 0 80 0 10
2019 Legal services 66 17 11 6 0 0 0 83 6 20
2019 Administration and operations 65 29 7 0 0 0 0 93 0 15
2019 Human resources 92 8 0 0 0 0 0 100 0 15
2019 Financial management 59 16 17 8 0 0 0 75 8 10
2019 Other services to the public 50 34 7 0 0 0 9 92 0 15

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 39 28 8 25 0 0 0 67 25 25
2024 Communications or public affairs 47 17 9 11 0 16 0 77 13 10
2024 Legal services 65 17 9 9 0 0 0 83 9 25
2024 Administration and operations 57 29 10 0 0 3 0 89 0 30
2024 Human resources 47 31 13 8 0 0 0 79 8 15
2024 Financial management 49 40 0 0 0 11 0 100 0 10
2024 Information technology 51 39 0 0 0 10 0 100 0 15
2024 Policy 37 20 10 27 0 0 5 60 29 20
2024 Other services to the public 18 34 23 0 12 13 0 60 14 10
2022 Federal regulators 45 45 10 0 0 0 0 90 0 10
2022 Compliance, inspection and enforcement 57 33 5 0 5 0 0 90 5 20
2022 Communications or public affairs 77 10 13 0 0 0 0 87 0 10
2022 Legal services 76 17 0 4 0 4 0 96 4 25
2022 Administration and operations 47 34 3 0 3 13 0 93 3 30
2022 Human resources 61 18 7 6 8 0 0 79 14 15
2022 Financial management 63 30 0 0 0 7 0 100 0 15
2022 Policy 41 42 11 6 0 0 0 83 6 20
2022 Other services to the public 60 18 0 0 9 13 0 90 10 10
2020 Compliance, inspection and enforcement 58 16 0 5 0 21 0 94 6 20
2020 Legal services 53 7 16 4 13 6 0 64 19 25
2020 Administration and operations 48 36 9 3 2 0 0 85 6 30
2020 Human resources 65 6 0 6 0 23 0 92 8 15
2020 Financial management 47 42 10 0 0 0 0 90 0 10
2020 Policy 69 19 6 0 0 6 0 93 0 15
2020 Other services to the public 37 30 13 5 5 5 5 75 11 20
2020 None of the above 57 13 0 15 0 15 0 82 18 15
2019 Compliance, inspection and enforcement 30 40 10 10 10 0 0 70 20 10
2019 Legal services 46 27 22 0 6 0 0 73 6 20
2019 Administration and operations 58 21 0 14 7 0 0 79 21 15
2019 Human resources 39 15 8 23 8 8 0 59 33 15
2019 Financial management 33 57 9 0 0 0 0 91 0 10
2019 Other services to the public 44 14 20 22 0 0 0 59 22 15

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 32 25 18 19 7 0 0 57 25 25
2024 Communications or public affairs 36 45 0 8 11 0 0 81 19 10
2024 Legal services 62 20 9 9 0 0 0 82 9 25
2024 Administration and operations 50 32 15 0 0 3 0 85 0 30
2024 Human resources 40 39 13 8 0 0 0 79 8 15
2024 Financial management 33 45 0 11 0 11 0 88 12 10
2024 Information technology 27 48 15 0 10 0 0 75 10 15
2024 Policy 21 28 13 17 21 0 0 49 38 20
2024 Other services to the public 9 43 36 0 12 0 0 52 12 10
2022 Federal regulators 39 61 0 0 0 0 0 100 0 10
2022 Compliance, inspection and enforcement 68 22 5 5 0 0 0 90 5 20
2022 Communications or public affairs 90 10 0 0 0 0 0 100 0 10
2022 Legal services 61 35 0 4 0 0 0 96 4 25
2022 Administration and operations 43 36 12 3 3 4 0 82 6 30
2022 Human resources 61 17 15 0 8 0 0 78 8 15
2022 Financial management 62 38 0 0 0 0 0 100 0 15
2022 Policy 23 50 0 22 5 0 0 73 27 20
2022 Other services to the public 42 40 9 0 9 0 0 82 9 10
2020 Compliance, inspection and enforcement 51 28 5 5 0 12 0 90 5 20
2020 Legal services 44 27 13 0 13 3 0 73 14 25
2020 Administration and operations 54 30 9 6 0 0 0 85 6 30
2020 Human resources 59 18 12 0 0 12 0 87 0 15
2020 Financial management 37 41 11 10 0 0 0 78 10 10
2020 Policy 69 19 13 0 0 0 0 87 0 15
2020 Other services to the public 48 20 10 5 13 0 5 71 18 20
2020 None of the above 57 28 6 0 0 9 0 93 0 15
2019 Compliance, inspection and enforcement 10 50 10 30 0 0 0 60 30 10
2019 Legal services 50 17 16 17 0 0 0 67 17 20
2019 Administration and operations 49 38 0 7 7 0 0 87 13 15
2019 Human resources 39 15 8 23 8 8 0 59 33 15
2019 Financial management 25 48 27 0 0 0 0 73 0 10
2019 Other services to the public 25 15 31 21 8 0 0 40 29 15

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 8 40 24 24 4 0 0 48 28 25
2024 Communications or public affairs 38 18 24 9 11 0 0 57 19 10
2024 Legal services 43 39 13 4 0 0 0 82 4 25
2024 Administration and operations 32 48 10 6 0 3 0 83 6 30
2024 Human resources 12 49 31 0 8 0 0 61 8 15
2024 Financial management 33 45 0 0 11 11 0 88 12 10
2024 Information technology 14 55 21 0 10 0 0 69 10 15
2024 Policy 16 33 10 19 21 0 0 49 41 20
2024 Other services to the public 0 52 23 0 12 13 0 60 14 10
2022 Federal regulators 35 18 30 17 0 0 0 52 17 10
2022 Compliance, inspection and enforcement 28 55 17 0 0 0 0 83 0 20
2022 Communications or public affairs 28 63 0 0 0 9 0 100 0 10
2022 Legal services 54 25 0 14 0 7 0 85 15 25
2022 Administration and operations 34 36 6 9 3 13 0 80 13 30
2022 Human resources 40 19 34 0 8 0 0 58 8 15
2022 Financial management 53 47 0 0 0 0 0 100 0 15
2022 Policy 17 44 11 12 16 0 0 62 28 20
2022 Other services to the public 42 40 0 9 9 0 0 82 18 10
2020 Compliance, inspection and enforcement 21 49 14 0 0 16 0 83 0 20
2020 Legal services 31 40 13 0 9 7 0 76 10 25
2020 Administration and operations 42 40 7 8 3 0 0 82 11 30
2020 Human resources 52 19 12 6 0 12 0 80 7 15
2020 Financial management 47 21 22 10 0 0 0 68 10 10
2020 Policy 56 25 19 0 0 0 0 81 0 15
2020 Other services to the public 27 30 20 13 5 0 5 61 18 20
2020 None of the above 38 34 0 6 0 21 0 92 8 15
2019 Compliance, inspection and enforcement 10 20 40 20 10 0 0 30 30 10
2019 Legal services 30 43 5 17 0 6 0 77 18 20
2019 Administration and operations 18 50 19 7 7 0 0 68 13 15
2019 Human resources 39 23 23 0 8 8 0 67 8 15
2019 Financial management 16 33 27 16 8 0 0 49 24 10
2019 Other services to the public 16 29 14 34 7 0 0 44 41 15

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 20 24 27 25 4 0 0 44 29 25
2024 Communications or public affairs 48 17 16 19 0 0 0 65 19 10
2024 Legal services 46 34 8 4 4 4 0 83 9 25
2024 Administration and operations 29 39 7 18 3 3 0 71 22 30
2024 Human resources 6 42 39 13 0 0 0 48 13 15
2024 Financial management 42 33 8 18 0 0 0 75 18 10
2024 Information technology 15 41 15 18 10 0 0 56 29 15
2024 Policy 0 58 6 6 26 5 0 61 33 20
2024 Other services to the public 9 34 23 8 12 13 0 50 23 10
2022 Federal regulators 35 37 10 19 0 0 0 72 19 10
2022 Compliance, inspection and enforcement 49 33 13 5 0 0 0 82 5 20
2022 Communications or public affairs 60 40 0 0 0 0 0 100 0 10
2022 Legal services 46 29 9 8 4 4 0 79 12 25
2022 Administration and operations 30 48 12 6 0 4 0 82 6 30
2022 Human resources 47 25 21 0 8 0 0 71 8 15
2022 Financial management 46 46 8 0 0 0 0 92 0 15
2022 Policy 24 38 16 11 11 0 0 62 22 20
2022 Other services to the public 52 30 0 18 0 0 0 82 18 10
2020 Compliance, inspection and enforcement 23 45 5 15 0 12 0 77 17 20
2020 Legal services 24 47 9 9 9 3 0 73 18 25
2020 Administration and operations 48 33 10 6 3 0 0 82 9 30
2020 Human resources 52 19 18 0 0 12 0 80 0 15
2020 Financial management 29 40 10 21 0 0 0 69 21 10
2020 Policy 39 23 31 6 0 0 0 62 6 15
2020 Other services to the public 37 15 20 17 5 0 5 55 24 20
2020 None of the above 44 40 0 6 0 9 0 93 7 15
2019 Compliance, inspection and enforcement 10 30 40 20 0 0 0 40 20 10
2019 Legal services 34 26 17 17 6 0 0 61 22 20
2019 Administration and operations 19 53 14 7 7 0 0 73 13 15
2019 Human resources 39 15 8 15 15 8 0 59 33 15
2019 Financial management 14 27 27 16 16 0 0 41 32 10
2019 Other services to the public 30 14 29 13 14 0 0 44 27 15
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 54 27 3 12 3 0 0 81 16 25
2024 Communications or public affairs 39 17 20 16 8 0 0 56 24 10
2024 Legal services 67 24 5 0 4 0 0 91 4 25
2024 Administration and operations 48 38 3 3 7 0 0 87 10 30
2024 Human resources 45 55 0 0 0 0 0 100 0 15
2024 Financial management 35 47 7 11 0 0 0 82 11 10
2024 Information technology 36 26 20 0 18 0 0 62 18 10
2024 Policy 46 44 0 11 0 0 0 89 11 20
2024 Other services to the public 29 38 12 8 0 13 0 77 9 10
2022 Federal regulators 64 26 0 0 10 0 0 90 10 10
2022 Compliance, inspection and enforcement 73 16 6 5 0 0 0 89 5 20
2022 Communications or public affairs 71 9 0 19 0 0 0 81 19 10
2022 Legal services 71 22 3 0 4 0 0 93 4 25
2022 Administration and operations 57 26 12 6 0 0 0 83 6 30
2022 Human resources 71 14 15 0 0 0 0 85 0 15
2022 Financial management 37 48 7 8 0 0 0 85 8 15
2022 Policy 52 32 16 0 0 0 0 84 0 20
2022 Other services to the public 51 27 13 9 0 0 0 78 9 10
2020 Compliance, inspection and enforcement 56 21 12 7 5 0 0 77 12 20
2020 Legal services 35 29 19 12 4 0 0 65 16 25
2020 Administration and operations 49 38 10 3 0 0 0 87 3 30
2020 Human resources 64 24 6 6 0 0 0 88 6 15
2020 Financial management 26 54 0 21 0 0 0 79 21 10
2020 Policy 59 35 0 0 0 6 0 100 0 15
2020 Other services to the public 27 33 11 16 8 0 5 63 26 20
2020 None of the above 41 37 6 15 0 0 0 79 15 15
2019 Compliance, inspection and enforcement 10 60 20 10 0 0 0 70 10 10
2019 Legal services 62 11 16 11 0 0 0 73 11 20
2019 Administration and operations 35 36 22 0 7 0 0 71 7 15
2019 Human resources 77 15 0 8 0 0 0 92 8 15
2019 Financial management 0 44 32 24 0 0 0 44 24 10
2019 Other services to the public 44 34 7 14 0 0 0 79 14 15

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 43 42 5 7 3 0 0 85 10 25
2024 Communications or public affairs 39 42 11 8 0 0 0 81 8 10
2024 Legal services 83 8 0 9 0 0 0 91 9 25
2024 Administration and operations 47 37 6 3 6 0 0 85 9 30
2024 Human resources 28 52 7 7 6 0 0 79 13 15
2024 Financial management 29 39 0 0 11 11 10 86 14 10
2024 Information technology 58 34 0 8 0 0 0 92 8 15
2024 Policy 21 59 0 20 0 0 0 80 20 20
2024 Other services to the public 59 21 20 0 0 0 0 80 0 10
2022 Federal regulators 54 27 0 9 10 0 0 81 19 10
2022 Compliance, inspection and enforcement 32 39 13 11 5 0 0 72 16 20
2022 Communications or public affairs 59 41 0 0 0 0 0 100 0 10
2022 Legal services 51 37 0 12 0 0 0 88 12 25
2022 Administration and operations 50 48 0 0 3 0 0 97 3 30
2022 Human resources 71 8 7 6 8 0 0 79 14 15
2022 Financial management 51 40 0 0 9 0 0 91 9 15
2022 Policy 30 49 12 10 0 0 0 79 10 20
2022 Other services to the public 33 67 0 0 0 0 0 100 0 10
2020 Compliance, inspection and enforcement 26 46 5 19 5 0 0 72 23 20
2020 Legal services 20 53 7 12 7 0 0 73 19 25
2020 Administration and operations 48 35 9 7 0 0 0 84 7 30
2020 Human resources 46 24 6 18 0 0 6 75 19 15
2020 Financial management 37 22 21 10 10 0 0 59 21 10
2020 Policy 38 43 19 0 0 0 0 81 0 15
2020 Other services to the public 38 49 5 8 0 0 0 86 8 20
2020 None of the above 41 50 0 9 0 0 0 91 9 15
2019 Compliance, inspection and enforcement 30 30 30 10 0 0 0 60 10 10
2019 Legal services 46 43 6 0 6 0 0 89 6 20
2019 Administration and operations 31 42 14 13 0 0 0 73 13 15
2019 Human resources 70 30 0 0 0 0 0 100 0 15
2019 Financial management 6 78 16 0 0 0 0 84 0 10
2019 Other services to the public 44 21 13 22 0 0 0 66 22 15

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 56 34 0 7 3 0 0 90 10 25
2024 Communications or public affairs 38 45 17 0 0 0 0 83 0 10
2024 Legal services 67 24 0 4 0 0 4 95 5 25
2024 Administration and operations 57 25 3 7 7 0 0 82 15 30
2024 Human resources 49 33 17 0 0 0 0 83 0 15
2024 Financial management 75 25 0 0 0 0 0 100 0 10
2024 Information technology 52 39 0 8 0 0 0 92 8 15
2024 Policy 69 26 0 5 0 0 0 95 5 20
2024 Other services to the public 50 29 12 8 0 0 0 80 8 10
2022 Federal regulators 73 8 8 0 10 0 0 82 10 10
2022 Compliance, inspection and enforcement 62 28 0 11 0 0 0 89 11 20
2022 Communications or public affairs 39 51 10 0 0 0 0 90 0 10
2022 Legal services 75 10 3 12 0 0 0 85 12 25
2022 Administration and operations 61 23 10 6 0 0 0 84 6 30
2022 Human resources 65 21 15 0 0 0 0 85 0 15
2022 Financial management 48 45 8 0 0 0 0 92 0 15
2022 Policy 47 37 16 0 0 0 0 84 0 20
2022 Other services to the public 64 18 8 9 0 0 0 82 9 10
2020 Compliance, inspection and enforcement 49 35 0 9 7 0 0 84 16 20
2020 Legal services 45 38 0 13 3 0 0 84 16 25
2020 Administration and operations 60 24 10 6 0 0 0 84 6 30
2020 Human resources 58 30 12 0 0 0 0 88 0 15
2020 Financial management 26 64 0 0 10 0 0 90 10 10
2020 Policy 57 31 6 0 0 6 0 93 0 15
2020 Other services to the public 50 30 0 13 0 0 8 86 14 20
2020 None of the above 79 6 15 0 0 0 0 85 0 15
2019 Compliance, inspection and enforcement 50 40 0 10 0 0 0 90 10 10
2019 Legal services 51 27 16 6 0 0 0 78 6 20
2019 Administration and operations 44 48 8 0 0 0 0 92 0 15
2019 Human resources 92 8 0 0 0 0 0 100 0 15
2019 Financial management 8 76 8 8 0 0 0 84 8 10
2019 Other services to the public 57 27 7 0 0 0 9 92 0 15

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 19 39 23 11 8 0 0 58 19 25
2024 Communications or public affairs 38 43 0 19 0 0 0 81 19 10
2024 Legal services 71 24 0 0 4 0 0 96 4 25
2024 Administration and operations 30 53 9 9 0 0 0 82 9 30
2024 Human resources 47 6 11 29 6 0 0 54 36 15
2024 Financial management 34 48 8 11 0 0 0 81 11 10
2024 Information technology 9 49 18 10 15 0 0 57 25 15
2024 Policy 10 62 18 5 5 0 0 72 10 20
2024 Other services to the public 37 51 0 12 0 0 0 88 12 10
2022 Federal regulators 54 38 0 8 0 0 0 92 8 10
2022 Compliance, inspection and enforcement 23 54 13 11 0 0 0 76 11 20
2022 Communications or public affairs 47 53 0 0 0 0 0 100 0 10
2022 Legal services 55 24 6 7 5 3 0 82 12 25
2022 Administration and operations 44 44 7 3 3 0 0 87 6 30
2022 Human resources 65 12 15 0 8 0 0 78 8 15
2022 Financial management 31 63 7 0 0 0 0 93 0 15
2022 Policy 46 38 6 10 0 0 0 84 10 20
2022 Other services to the public 32 41 0 27 0 0 0 73 27 10
2020 Compliance, inspection and enforcement 33 51 0 5 12 0 0 84 16 20
2020 Legal services 33 43 9 10 4 0 0 77 15 25
2020 Administration and operations 43 32 16 6 2 0 0 75 9 30
2020 Human resources 47 29 18 0 0 0 6 81 0 15
2020 Financial management 27 31 32 10 0 0 0 58 10 10
2020 Policy 37 19 19 19 0 6 0 60 20 15
2020 Other services to the public 52 28 5 5 5 0 5 84 10 20
2020 None of the above 38 42 10 10 0 0 0 80 10 15
2019 Compliance, inspection and enforcement 0 40 10 40 10 0 0 40 50 10
2019 Legal services 68 22 10 0 0 0 0 90 0 20
2019 Administration and operations 50 37 7 7 0 0 0 87 7 15
2019 Human resources 68 32 0 0 0 0 0 100 0 15
2019 Financial management 0 49 25 16 9 0 0 49 25 10
2019 Other services to the public 44 49 0 7 0 0 0 93 7 15

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 59 23 7 8 3 0 0 82 12 25
2024 Communications or public affairs 39 33 20 0 0 8 0 78 0 10
2024 Legal services 70 17 13 0 0 0 0 87 0 25
2024 Administration and operations 67 15 6 12 0 0 0 82 12 30
2024 Human resources 72 14 7 7 0 0 0 86 7 15
2024 Financial management 63 28 0 0 0 0 10 100 0 10
2024 Information technology 58 17 10 15 0 0 0 75 15 15
2024 Policy 74 11 5 10 0 0 0 85 10 20
2024 Other services to the public 58 29 12 0 0 0 0 88 0 10
2022 Federal regulators 73 0 17 0 10 0 0 73 10 10
2022 Compliance, inspection and enforcement 61 23 5 5 0 6 0 89 5 20
2022 Communications or public affairs 63 28 9 0 0 0 0 91 0 10
2022 Legal services 78 12 3 3 0 4 0 93 4 25
2022 Administration and operations 65 19 13 0 0 3 0 87 0 30
2022 Human resources 78 16 7 0 0 0 0 93 0 15
2022 Financial management 55 45 0 0 0 0 0 100 0 15
2022 Policy 67 33 0 0 0 0 0 100 0 20
2022 Other services to the public 72 18 0 9 0 0 0 91 9 10
2020 Compliance, inspection and enforcement 54 19 0 12 5 7 5 82 18 20
2020 Legal services 44 28 13 7 4 3 0 74 12 25
2020 Administration and operations 60 28 6 6 0 0 0 88 6 30
2020 Human resources 64 24 6 6 0 0 0 88 6 15
2020 Financial management 40 29 21 10 0 0 0 69 10 10
2020 Policy 81 6 6 0 0 6 0 93 0 15
2020 Other services to the public 40 25 17 0 0 10 8 79 0 20
2020 None of the above 72 0 13 9 0 6 0 77 9 15

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 23 43 16 14 3 0 0 66 17 25
2024 Communications or public affairs 38 18 25 11 8 0 0 56 19 10
2024 Legal services 51 28 13 8 0 0 0 79 8 25
2024 Administration and operations 19 61 7 11 0 3 0 82 11 30
2024 Human resources 26 53 6 7 8 0 0 79 15 15
2024 Financial management 36 57 0 0 7 0 0 93 7 10
2024 Information technology 21 39 15 8 17 0 0 60 25 15
2024 Policy 0 48 5 30 17 0 0 48 47 20
2024 Other services to the public 18 41 21 0 12 8 0 64 13 10
2022 Federal regulators 45 26 0 8 10 10 0 79 21 10
2022 Compliance, inspection and enforcement 44 24 16 11 0 6 0 72 11 20
2022 Communications or public affairs 28 53 10 9 0 0 0 81 9 10
2022 Legal services 54 32 3 3 4 4 0 89 8 25
2022 Administration and operations 38 50 9 3 0 0 0 88 3 30
2022 Human resources 42 30 15 0 8 6 0 76 8 15
2022 Financial management 40 46 14 0 0 0 0 86 0 15
2022 Policy 22 33 17 11 5 12 0 63 17 20
2022 Other services to the public 47 27 9 0 17 0 0 74 17 10
2020 Compliance, inspection and enforcement 23 37 16 9 0 14 0 70 11 20
2020 Legal services 22 34 12 24 5 0 3 57 30 25
2020 Administration and operations 42 30 9 15 3 0 0 72 19 30
2020 Human resources 30 40 23 0 0 6 0 75 0 15
2020 Financial management 10 47 0 32 0 10 0 64 36 10
2020 Policy 46 23 6 6 0 19 0 85 8 15
2020 Other services to the public 32 20 15 13 10 5 5 58 25 20
2020 None of the above 45 19 21 6 9 0 0 64 15 15
2019 Compliance, inspection and enforcement 10 30 10 40 10 0 0 40 50 10
2019 Legal services 46 11 10 11 17 5 0 60 29 20
2019 Administration and operations 19 47 14 20 0 0 0 66 20 15
2019 Human resources 45 39 8 8 0 0 0 85 8 15
2019 Financial management 0 51 24 8 17 0 0 51 25 10
2019 Other services to the public 16 27 36 14 7 0 0 43 22 15

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 51 30 3 8 3 0 4 53 47 25
2024 Communications or public affairs 66 24 0 11 0 0 0 66 34 10
2024 Legal services 64 20 0 8 5 0 4 66 34 25
2024 Administration and operations 57 21 8 0 9 0 5 60 40 30
2024 Human resources 65 15 0 8 6 0 6 69 31 15
2024 Financial management 28 46 11 0 7 0 8 31 69 10
2024 Information technology 58 32 0 0 10 0 0 58 42 15
2024 Policy 38 27 6 5 5 5 13 47 53 20
2024 Other services to the public 29 46 25 0 0 0 0 29 71 10
2022 Federal regulators 45 26 10 9 0 0 10 10
2022 Compliance, inspection and enforcement 62 16 16 6 0 0 0 20
2022 Communications or public affairs 100 0 0 0 0 0 0 10
2022 Legal services 49 26 14 7 3 0 0 25
2022 Administration and operations 53 28 12 4 3 0 0 30
2022 Human resources 54 24 23 0 0 0 0 15
2022 Financial management 69 16 15 0 0 0 0 15
2022 Policy 45 15 28 6 0 0 7 20
2022 Other services to the public 65 9 18 0 9 0 0 10
2020 Compliance, inspection and enforcement 56 5 23 5 0 7 5 20
2020 Legal services 24 19 40 9 0 3 4 25
2020 Administration and operations 65 12 10 3 3 0 6 30
2020 Human resources 52 12 6 19 0 0 12 15
2020 Financial management 37 32 10 10 0 10 0 10
2020 Policy 29 25 21 19 0 0 6 15
2020 Other services to the public 43 15 17 10 10 0 5 20
2020 None of the above 50 34 10 0 0 6 0 15
2019 Compliance, inspection and enforcement 70 10 20 0 0 0 0 10
2019 Legal services 49 22 11 11 0 0 6 20
2019 Administration and operations 60 40 0 0 0 0 0 15
2019 Human resources 67 17 0 0 0 0 17 15
2019 Financial management 59 8 25 8 0 0 0 10
2019 Other services to the public 50 36 0 7 7 0 0 15

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 60 5 11 4 4 0 17 72 28 25
2024 Communications or public affairs 81 0 0 8 0 0 11 91 9 10
2024 Legal services 69 9 0 0 3 4 15 85 15 25
2024 Administration and operations 65 13 5 3 0 4 11 76 24 30
2024 Human resources 63 14 0 0 6 0 17 76 24 15
2024 Financial management 39 14 0 11 0 0 36 61 39 10
2024 Information technology 59 9 8 0 10 0 14 68 32 15
2024 Policy 38 5 16 6 7 0 28 53 47 20
2024 Other services to the public 33 22 20 0 8 0 17 40 60 10

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 62 12 7 7 0 7 4 70 30 25
2024 Communications or public affairs 92 0 0 0 0 0 8 100 0 10
2024 Legal services 75 0 5 4 0 0 16 90 10 25
2024 Administration and operations 91 4 0 0 0 3 2 96 4 30
2024 Human resources 86 0 6 8 0 0 0 86 14 15
2024 Financial management 81 0 0 0 0 0 19 100 0 10
2024 Information technology 83 9 8 0 0 0 0 83 17 15
2024 Policy 57 12 0 0 0 15 16 83 17 20
2024 Other services to the public 69 0 11 0 0 20 0 86 14 10
2022 Federal regulators 90 10 0 0 0 0 0 10
2022 Compliance, inspection and enforcement 84 11 5 0 0 0 0 20
2022 Communications or public affairs 100 0 0 0 0 0 0 10
2022 Legal services 79 14 3 0 0 0 4 25
2022 Administration and operations 81 3 6 3 0 3 4 30
2022 Human resources 82 0 0 8 11 0 0 15
2022 Financial management 100 0 0 0 0 0 0 15
2022 Policy 82 0 0 0 0 13 6 20
2022 Other services to the public 100 0 0 0 0 0 0 10
2020 Compliance, inspection and enforcement 79 9 5 7 0 0 0 20
2020 Legal services 72 7 9 3 9 0 0 25
2020 Administration and operations 81 3 7 0 6 0 3 30
2020 Human resources 88 0 0 0 0 6 6 15
2020 Financial management 90 10 0 0 0 0 0 10
2020 Policy 87 0 7 0 0 0 7 15
2020 Other services to the public 73 10 8 5 0 0 5 20
2020 None of the above 79 6 0 0 0 15 0 15
2019 Compliance, inspection and enforcement 60 20 0 10 0 0 10 10
2019 Legal services 59 16 9 0 6 5 6 20
2019 Administration and operations 86 14 0 0 0 0 0 15
2019 Human resources 83 0 0 0 0 0 17 15
2019 Financial management 92 0 0 0 0 8 0 10
2019 Other services to the public 93 0 0 0 0 7 0 15

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 76 17 3 4 0 0 0 76 24 25
2024 Communications or public affairs 66 16 0 0 0 0 19 81 19 10
2024 Legal services 76 4 0 0 0 0 20 95 5 25
2024 Administration and operations 95 3 0 0 0 0 2 97 3 30
2024 Human resources 86 0 6 8 0 0 0 86 14 15
2024 Financial management 64 0 0 0 0 0 36 100 0 10
2024 Information technology 73 9 0 0 10 0 8 79 21 15
2024 Policy 65 6 13 0 0 0 17 78 22 15
2024 Other services to the public 100 0 0 0 0 0 0 100 0 10

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 60 21 4 3 4 3 5 65 35 25
2024 Communications or public affairs 66 16 0 0 0 0 19 81 19 10
2024 Legal services 71 16 0 0 0 0 12 81 19 25
2024 Administration and operations 88 3 4 3 0 0 2 90 10 30
2024 Human resources 79 0 21 0 0 0 0 79 21 15
2024 Financial management 63 0 22 0 0 0 15 74 26 10
2024 Information technology 62 19 0 0 10 0 8 68 32 15
2024 Policy 62 10 12 0 0 0 16 73 27 20
2024 Other services to the public 71 17 0 0 0 12 0 81 19 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 16 31 14 27 6 4 0 50 35 25
2024 Communications or public affairs 29 19 9 27 0 16 0 57 32 10
2024 Legal services 43 13 8 0 26 0 10 62 29 25
2024 Administration and operations 20 36 12 22 6 3 0 58 30 30
2024 Human resources 18 21 14 18 15 0 14 45 38 15
2024 Financial management 9 35 0 25 14 0 18 53 47 10
2024 Information technology 6 42 22 10 15 0 6 50 26 15
2024 Policy 0 31 17 34 13 5 0 33 49 20
2024 Other services to the public 9 51 28 0 12 0 0 60 12 10
2022 Federal regulators 9 54 0 27 10 0 0 64 36 10
2022 Compliance, inspection and enforcement 23 39 10 27 0 0 0 62 27 20
2022 Communications or public affairs 18 11 10 48 0 13 0 34 55 10
2022 Legal services 42 23 5 15 7 4 4 71 24 25
2022 Administration and operations 19 38 24 6 9 0 4 60 15 30
2022 Human resources 29 30 13 7 8 0 13 68 17 15
2022 Financial management 9 61 8 0 8 7 7 82 9 15
2022 Policy 30 22 31 17 0 0 0 52 17 20
2022 Other services to the public 55 18 0 9 18 0 0 74 26 10
2020 Compliance, inspection and enforcement 37 37 9 5 0 0 12 84 5 20
2020 Legal services 9 33 18 23 13 0 3 44 38 25
2020 Administration and operations 29 27 16 21 7 0 0 56 27 30
2020 Human resources 47 18 23 6 0 0 6 69 6 15
2020 Financial management 10 29 0 29 10 10 10 50 50 10
2020 Policy 50 31 0 6 0 13 0 93 7 15
2020 Other services to the public 15 5 25 20 17 5 13 24 45 20
2020 None of the above 32 25 21 6 9 6 0 61 16 15
2019 Compliance, inspection and enforcement 20 20 0 30 30 0 0 40 60 10
2019 Legal services 20 6 17 22 22 5 9 29 51 20
2019 Administration and operations 12 35 27 12 14 0 0 47 26 15
2019 Human resources 59 16 0 16 8 0 0 75 25 10
2019 Financial management 0 17 17 40 16 0 9 19 61 10
2019 Other services to the public 21 7 20 29 7 0 16 34 43 15

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 39 39 11 12 0 0 0 78 12 25
2024 Communications or public affairs 39 11 35 16 0 0 0 49 16 10
2024 Legal services 60 32 4 4 0 0 0 92 4 25
2024 Administration and operations 35 35 13 10 7 0 0 70 18 30
2024 Human resources 51 21 21 8 0 0 0 71 8 15
2024 Financial management 46 32 0 11 0 11 0 88 12 10
2024 Information technology 33 32 17 8 10 0 0 65 18 15
2024 Policy 28 50 7 5 11 0 0 78 15 20
2024 Other services to the public 37 39 0 0 24 0 0 76 24 10
2022 Federal regulators 64 8 9 18 0 0 0 73 18 10
2022 Compliance, inspection and enforcement 61 16 6 17 0 0 0 78 17 20
2022 Communications or public affairs 81 10 0 0 0 9 0 100 0 10
2022 Legal services 64 25 3 9 0 0 0 88 9 25
2022 Administration and operations 57 31 6 6 0 0 0 88 6 30
2022 Human resources 55 31 15 0 0 0 0 85 0 15
2022 Financial management 46 47 7 0 0 0 0 93 0 15
2022 Policy 47 31 16 6 0 0 0 78 6 20
2022 Other services to the public 41 46 0 0 0 0 13 100 0 10
2020 Compliance, inspection and enforcement 54 26 14 0 7 0 0 79 7 20
2020 Legal services 38 30 16 7 7 0 0 69 15 25
2020 Administration and operations 50 37 4 6 4 0 0 87 10 30
2020 Human resources 64 18 6 0 6 6 0 87 6 15
2020 Financial management 58 21 11 10 0 0 0 78 10 10
2020 Policy 58 29 6 0 0 6 0 93 0 15
2020 Other services to the public 43 16 16 19 0 0 5 63 20 20
2020 None of the above 57 6 6 21 9 0 0 64 30 15
2019 Compliance, inspection and enforcement 20 50 10 20 0 0 0 70 20 10
2019 Legal services 59 23 12 6 0 0 0 82 6 20
2019 Administration and operations 44 50 0 0 7 0 0 93 7 15
2019 Human resources 57 43 0 0 0 0 0 100 0 10
2019 Financial management 0 59 17 24 0 0 0 59 24 10
2019 Other services to the public 51 29 6 7 7 0 0 80 14 15

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 54 30 5 8 3 0 0 84 11 25
2024 Communications or public affairs 39 44 9 0 8 0 0 83 8 10
2024 Legal services 62 20 9 9 0 0 0 82 9 25
2024 Administration and operations 45 39 6 6 4 0 0 84 10 30
2024 Human resources 51 49 0 0 0 0 0 100 0 15
2024 Financial management 54 35 0 0 0 11 0 100 0 10
2024 Information technology 33 52 7 8 0 0 0 85 8 15
2024 Policy 28 49 7 10 5 0 0 77 16 20
2024 Other services to the public 50 50 0 0 0 0 0 100 0 10
2022 Federal regulators 90 0 0 10 0 0 0 90 10 10
2022 Compliance, inspection and enforcement 55 28 6 11 0 0 0 84 11 20
2022 Communications or public affairs 72 18 0 10 0 0 0 90 10 10
2022 Legal services 62 28 3 7 0 0 0 90 7 25
2022 Administration and operations 62 28 6 4 0 0 0 90 4 30
2022 Human resources 68 17 15 0 0 0 0 85 0 15
2022 Financial management 53 40 7 0 0 0 0 93 0 15
2022 Policy 45 39 12 5 0 0 0 84 5 20
2022 Other services to the public 60 32 9 0 0 0 0 91 0 10
2020 Compliance, inspection and enforcement 54 26 5 9 7 0 0 79 16 20
2020 Legal services 41 29 21 4 4 0 0 70 9 25
2020 Administration and operations 56 27 17 0 0 0 0 83 0 30
2020 Human resources 77 12 6 6 0 0 0 88 6 15
2020 Financial management 47 31 22 0 0 0 0 78 0 10
2020 Policy 69 31 0 0 0 0 0 100 0 15
2020 Other services to the public 43 22 11 11 8 5 0 69 20 20
2020 None of the above 51 19 15 0 9 0 6 75 9 15
2019 Compliance, inspection and enforcement 20 50 20 10 0 0 0 70 10 10
2019 Legal services 62 22 11 0 6 0 0 83 6 20
2019 Administration and operations 49 37 7 8 0 0 0 86 8 15
2019 Human resources 83 17 0 0 0 0 0 100 0 15
2019 Financial management 25 67 8 0 0 0 0 92 0 10
2019 Other services to the public 51 34 14 0 0 0 0 86 0 15

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 47 30 11 12 0 0 0 77 12 25
2024 Communications or public affairs 47 20 33 0 0 0 0 67 0 10
2024 Legal services 72 15 0 8 4 0 0 88 12 25
2024 Administration and operations 34 51 15 0 0 0 0 85 0 30
2024 Human resources 34 30 29 7 0 0 0 64 7 15
2024 Financial management 69 31 0 0 0 0 0 100 0 10
2024 Information technology 32 49 18 0 0 0 0 82 0 15
2024 Policy 34 27 14 20 5 0 0 61 26 20
2024 Other services to the public 32 44 24 0 0 0 0 76 0 10
2022 Federal regulators 63 27 0 10 0 0 0 90 10 10
2022 Compliance, inspection and enforcement 62 27 0 11 0 0 0 89 11 20
2022 Communications or public affairs 67 33 0 0 0 0 0 100 0 10
2022 Legal services 51 32 3 7 4 4 0 86 11 25
2022 Administration and operations 57 33 7 3 0 0 0 90 3 30
2022 Human resources 47 33 21 0 0 0 0 79 0 15
2022 Financial management 46 47 7 0 0 0 0 93 0 15
2022 Policy 41 38 16 5 0 0 0 79 5 20
2022 Other services to the public 41 13 37 9 0 0 0 54 9 10
2020 Compliance, inspection and enforcement 33 44 12 0 12 0 0 77 12 20
2020 Legal services 41 47 3 4 4 0 0 88 9 25
2020 Administration and operations 47 40 7 7 0 0 0 86 7 30
2020 Human resources 58 30 0 6 0 6 0 94 6 15
2020 Financial management 32 28 22 18 0 0 0 60 18 10
2020 Policy 39 36 13 13 0 0 0 75 13 15
2020 Other services to the public 29 53 0 10 8 0 0 82 18 20
2020 None of the above 48 21 31 0 0 0 0 69 0 15
2019 Compliance, inspection and enforcement 40 50 0 0 10 0 0 90 10 10
2019 Legal services 46 32 17 0 6 0 0 78 6 20
2019 Administration and operations 36 57 7 0 0 0 0 93 0 15
2019 Human resources 70 30 0 0 0 0 0 100 0 15
2019 Financial management 25 43 32 0 0 0 0 68 0 10
2019 Other services to the public 44 27 22 7 0 0 0 71 7 15

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 31 43 19 7 0 0 0 74 7 25
2024 Communications or public affairs 40 42 11 0 8 0 0 81 8 10
2024 Legal services 52 30 8 9 0 0 0 83 9 25
2024 Administration and operations 32 41 10 11 0 7 0 77 11 30
2024 Human resources 26 60 14 0 0 0 0 86 0 15
2024 Financial management 34 56 0 0 0 0 10 100 0 10
2024 Information technology 27 15 44 6 0 8 0 45 7 15
2024 Policy 28 45 6 21 0 0 0 74 21 20
2024 Other services to the public 31 34 35 0 0 0 0 65 0 10
2022 Federal regulators 55 26 10 8 0 0 0 82 8 10
2022 Compliance, inspection and enforcement 40 38 10 6 0 6 0 83 6 20
2022 Communications or public affairs 52 38 9 0 0 0 0 91 0 10
2022 Legal services 58 23 13 7 0 0 0 80 7 25
2022 Administration and operations 54 25 18 0 3 0 0 80 3 30
2022 Human resources 41 38 14 0 8 0 0 79 8 15
2022 Financial management 45 47 8 0 0 0 0 92 0 15
2022 Policy 42 37 22 0 0 0 0 78 0 20
2022 Other services to the public 51 49 0 0 0 0 0 100 0 10
2020 Compliance, inspection and enforcement 56 23 5 0 0 16 0 94 0 20
2020 Legal services 29 39 19 4 4 3 0 71 9 25
2020 Administration and operations 48 33 13 3 0 3 0 83 4 30
2020 Human resources 65 18 6 0 0 12 0 93 0 15
2020 Financial management 47 31 22 0 0 0 0 78 0 10
2020 Policy 50 50 0 0 0 0 0 100 0 15
2020 Other services to the public 38 25 15 10 8 5 0 66 18 20
2020 None of the above 35 35 0 21 0 9 0 77 23 15
2019 Compliance, inspection and enforcement 10 40 20 20 0 10 0 56 22 10
2019 Legal services 34 44 17 0 0 5 0 82 0 20
2019 Administration and operations 36 50 7 0 8 0 0 86 8 15
2019 Human resources 66 26 0 0 0 8 0 100 0 10
2019 Financial management 0 40 52 8 0 0 0 40 8 10
2019 Other services to the public 37 56 7 0 0 0 0 93 0 15

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 57 22 3 14 3 0 0 79 18 25
2024 Communications or public affairs 38 47 0 16 0 0 0 84 16 10
2024 Legal services 68 21 0 7 4 0 0 88 12 25
2024 Administration and operations 51 37 9 0 3 0 0 88 3 30
2024 Human resources 50 35 7 0 8 0 0 85 8 15
2024 Financial management 49 35 17 0 0 0 0 83 0 10
2024 Information technology 64 26 10 0 0 0 0 90 0 15
2024 Policy 57 33 0 5 5 0 0 90 10 20
2024 Other services to the public 49 29 12 9 0 0 0 79 9 10
2022 Federal regulators 63 27 0 0 10 0 0 90 10 10
2022 Compliance, inspection and enforcement 62 33 0 5 0 0 0 95 5 20
2022 Communications or public affairs 67 19 13 0 0 0 0 87 0 10
2022 Legal services 62 20 7 7 4 0 0 82 11 25
2022 Administration and operations 58 27 9 3 3 0 0 86 6 30
2022 Human resources 70 8 15 0 8 0 0 78 8 15
2022 Financial management 55 22 23 0 0 0 0 77 0 15
2022 Policy 51 27 12 11 0 0 0 78 11 20
2022 Other services to the public 51 18 21 9 0 0 0 69 9 10
2020 Compliance, inspection and enforcement 47 37 12 0 5 0 0 84 5 20
2020 Legal services 38 40 4 13 4 0 0 78 18 25
2020 Administration and operations 63 21 6 10 0 0 0 84 10 30
2020 Human resources 70 13 6 6 0 6 0 88 6 15
2020 Financial management 32 46 22 0 0 0 0 78 0 10
2020 Policy 55 34 7 5 0 0 0 89 5 15
2020 Other services to the public 27 50 10 5 8 0 0 78 13 20
2020 None of the above 34 40 17 9 0 0 0 74 9 15
2019 Legal services 52 31 11 0 6 0 0 83 6 20
2019 Administration and operations 72 21 7 0 0 0 0 93 0 15
2019 Human resources 83 17 0 0 0 0 0 100 0 15
2019 Financial management 24 54 8 8 0 0 6 83 9 10
2019 Other services to the public 66 20 7 7 0 0 0 86 7 15

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 27 46 13 10 4 0 0 73 14 25
2024 Communications or public affairs 55 25 20 0 0 0 0 80 0 10
2024 Legal services 48 13 23 11 5 0 0 61 16 25
2024 Administration and operations 45 29 21 6 0 0 0 74 6 30
2024 Human resources 47 19 19 0 14 0 0 67 14 15
2024 Financial management 50 25 8 11 7 0 0 75 18 10
2024 Information technology 57 16 15 6 6 0 0 73 12 15
2024 Policy 38 29 15 12 5 0 0 67 17 20
2024 Other services to the public 0 60 31 0 9 0 0 60 9 10
2022 Federal regulators 16 36 37 10 0 0 0 52 10 10
2022 Compliance, inspection and enforcement 23 50 21 5 0 0 0 73 5 20
2022 Communications or public affairs 71 9 0 20 0 0 0 80 20 10
2022 Legal services 48 22 7 20 4 0 0 70 23 25
2022 Administration and operations 41 41 3 6 9 0 0 82 15 30
2022 Human resources 30 41 7 22 0 0 0 71 22 15
2022 Financial management 33 53 7 8 0 0 0 86 8 15
2022 Policy 23 34 26 11 6 0 0 57 17 20
2022 Other services to the public 26 31 17 9 18 0 0 56 26 10
2020 Compliance, inspection and enforcement 37 30 23 5 5 0 0 67 9 20
2020 Legal services 22 14 33 22 9 0 0 36 31 25
2020 Administration and operations 37 32 22 2 6 0 0 70 8 30
2020 Human resources 18 47 18 6 6 0 4 68 13 15
2020 Financial management 0 42 22 21 15 0 0 42 36 10
2020 Policy 17 41 13 19 11 0 0 58 29 15
2020 Other services to the public 5 10 25 23 30 0 8 16 57 20
2020 None of the above 16 64 14 7 0 0 0 80 7 15
2019 Compliance, inspection and enforcement 30 30 10 10 20 0 0 60 30 10
2019 Legal services 20 24 27 11 17 0 0 45 28 20
2019 Administration and operations 43 34 13 5 5 0 0 77 10 15
2019 Human resources 64 15 21 0 0 0 0 79 0 15
2019 Financial management 25 19 33 16 6 0 0 44 22 10
2019 Other services to the public 36 43 7 7 7 0 0 79 14 15

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 73 7 11 9 0 0 0 80 9 25
2024 Communications or public affairs 92 8 0 0 0 0 0 100 0 10
2024 Legal services 83 5 12 0 0 0 0 88 0 25
2024 Administration and operations 75 9 7 7 0 3 0 86 7 30
2024 Human resources 87 13 0 0 0 0 0 100 0 15
2024 Financial management 84 16 0 0 0 0 0 100 0 10
2024 Information technology 76 15 9 0 0 0 0 91 0 15
2024 Policy 100 0 0 0 0 0 0 100 0 20
2024 Other services to the public 59 41 0 0 0 0 0 100 0 10
2022 Federal regulators 73 9 8 0 10 0 0 82 10 10
2022 Compliance, inspection and enforcement 78 17 5 0 0 0 0 95 0 20
2022 Communications or public affairs 77 23 0 0 0 0 0 100 0 10
2022 Legal services 76 11 7 0 0 6 0 92 0 25
2022 Administration and operations 75 12 0 0 0 6 7 100 0 30
2022 Human resources 77 16 7 0 0 0 0 93 0 15
2022 Financial management 46 45 0 0 0 0 9 100 0 15
2022 Policy 78 10 6 6 0 0 0 88 6 20
2022 Other services to the public 72 9 9 0 0 9 0 90 0 10

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Compliance, inspection and enforcement 36 35 29 25
2024 Communications or public affairs 9 53 37 10
2024 Legal services 9 46 45 25
2024 Administration and operations 40 29 31 30
2024 Human resources 47 40 13 15
2024 Financial management 37 39 24 10
2024 Information technology 29 39 32 15
2024 Policy 46 21 33 20
2024 Other services to the public 45 38 17 10
2022 Federal regulators 38 34 27 10
2022 Compliance, inspection and enforcement 34 22 43 20
2022 Communications or public affairs 20 41 38 10
2022 Legal services 11 71 18 25
2022 Administration and operations 56 23 21 30
2022 Human resources 17 40 42 15
2022 Financial management 17 45 39 15
2022 Policy 33 17 50 20
2022 Other services to the public 31 41 28 10
2020 Compliance, inspection and enforcement 12 47 42 20
2020 Legal services 12 60 28 25
2020 Administration and operations 30 40 30 30
2020 Human resources 18 64 18 15
2020 Financial management 18 60 22 10
2020 Policy 6 63 31 15
2020 Other services to the public 20 37 43 20
2020 None of the above 21 51 28 15
2019 Compliance, inspection and enforcement 10 50 40 10
2019 Legal services 18 51 31 20
2019 Administration and operations 7 30 64 15
2019 Human resources 15 61 24 15
2019 Financial management 41 16 43 10
2019 Other services to the public 14 23 63 15

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Administration and operations 24 55 7 7 6 0 10
2022 Administration and operations 0 31 40 8 8 14 15
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 62 35 3 0 0 0 0 97 0 25
2024 Communications or public affairs 48 44 0 8 0 0 0 92 8 10
2024 Legal services 91 9 0 0 0 0 0 100 0 25
2024 Administration and operations 63 31 3 3 0 0 0 94 3 30
2024 Human resources 41 52 7 0 0 0 0 93 0 15
2024 Financial management 51 38 0 0 11 0 0 89 11 10
2024 Information technology 57 43 0 0 0 0 0 100 0 15
2024 Policy 53 33 0 15 0 0 0 85 15 20
2024 Other services to the public 67 33 0 0 0 0 0 100 0 10
2022 Federal regulators 81 9 10 0 0 0 0 90 0 10
2022 Compliance, inspection and enforcement 51 38 6 5 0 0 0 89 5 20
2022 Communications or public affairs 77 23 0 0 0 0 0 100 0 10
2022 Legal services 79 14 3 4 0 0 0 93 4 25
2022 Administration and operations 66 32 0 3 0 0 0 97 3 30
2022 Human resources 71 14 7 0 8 0 0 85 8 15
2022 Financial management 39 61 0 0 0 0 0 100 0 15
2022 Policy 68 15 6 11 0 0 0 83 11 20
2022 Other services to the public 60 40 0 0 0 0 0 100 0 10
2020 Compliance, inspection and enforcement 63 9 16 5 7 0 0 72 12 20
2020 Legal services 57 31 7 4 0 0 0 88 4 25
2020 Administration and operations 64 27 7 2 0 0 0 91 2 30
2020 Human resources 62 32 0 0 6 0 0 94 6 15
2020 Financial management 47 32 0 10 10 0 0 79 21 10
2020 Policy 69 31 0 0 0 0 0 100 0 15
2020 Other services to the public 70 24 5 0 0 0 0 95 0 20
2020 None of the above 69 16 9 6 0 0 0 85 6 15
2019 Compliance, inspection and enforcement 40 40 10 0 10 0 0 80 10 10
2019 Legal services 78 17 0 0 6 0 0 94 6 20
2019 Administration and operations 58 35 7 0 0 0 0 93 0 15
2019 Human resources 77 23 0 0 0 0 0 100 0 15
2019 Financial management 32 51 17 0 0 0 0 83 0 10
2019 Other services to the public 44 41 14 0 0 0 0 86 0 15

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 25 57 11 3 4 0 0 82 7 25
2024 Communications or public affairs 56 0 44 0 0 0 0 56 0 10
2024 Legal services 63 25 4 8 0 0 0 88 8 25
2024 Administration and operations 45 49 6 0 0 0 0 94 0 30
2024 Human resources 20 59 15 6 0 0 0 79 6 15
2024 Financial management 37 41 22 0 0 0 0 78 0 10
2024 Information technology 23 46 23 8 0 0 0 69 8 15
2024 Policy 23 56 0 10 6 5 0 83 17 20
2024 Other services to the public 0 76 12 0 12 0 0 76 12 10
2022 Federal regulators 54 17 10 19 0 0 0 71 19 10
2022 Compliance, inspection and enforcement 62 17 5 16 0 0 0 79 16 20
2022 Communications or public affairs 66 34 0 0 0 0 0 100 0 10
2022 Legal services 47 43 7 3 0 0 0 90 3 25
2022 Administration and operations 45 45 3 3 0 4 0 94 3 30
2022 Human resources 54 31 7 0 8 0 0 85 8 15
2022 Financial management 55 45 0 0 0 0 0 100 0 15
2022 Policy 35 38 6 21 0 0 0 73 21 20
2022 Other services to the public 72 28 0 0 0 0 0 100 0 10
2020 Compliance, inspection and enforcement 42 37 9 0 0 12 0 90 0 20
2020 Legal services 42 38 12 4 3 0 0 81 7 25
2020 Administration and operations 52 42 3 2 0 0 0 94 2 30
2020 Human resources 54 29 12 0 0 6 0 88 0 15
2020 Financial management 58 31 11 0 0 0 0 89 0 10
2020 Policy 66 20 13 0 0 0 0 87 0 15
2020 Other services to the public 32 50 0 13 5 0 0 83 17 20
2020 None of the above 57 21 21 0 0 0 0 79 0 15
2019 Compliance, inspection and enforcement 40 30 10 20 0 0 0 70 20 10
2019 Legal services 46 32 6 17 0 0 0 78 17 20
2019 Administration and operations 27 60 7 7 0 0 0 87 7 15
2019 Human resources 54 38 8 0 0 0 0 92 0 15
2019 Financial management 10 70 19 0 0 0 0 81 0 10
2019 Other services to the public 30 48 14 0 7 0 0 78 7 15

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 16 22 34 16 13 0 0 29 37 25
2024 Communications or public affairs 0 20 26 34 21 0 0 54 20 10
2024 Legal services 0 28 9 35 29 0 0 63 28 25
2024 Administration and operations 3 26 36 28 7 0 0 35 29 30
2024 Human resources 13 21 44 23 0 0 0 23 33 15
2024 Financial management 7 11 8 53 10 11 0 71 20 10
2024 Information technology 0 29 30 25 16 0 0 41 29 15
2024 Policy 5 32 47 11 0 0 5 11 39 20
2024 Other services to the public 21 18 48 0 0 13 0 0 45 10
2022 Federal regulators 19 27 28 10 16 0 0 26 45 10
2022 Compliance, inspection and enforcement 5 17 62 17 0 0 0 17 22 20
2022 Communications or public affairs 0 10 52 19 18 0 0 38 10 10
2022 Legal services 0 23 15 33 21 0 8 59 25 25
2022 Administration and operations 11 19 14 27 23 0 4 53 32 30
2022 Human resources 8 42 31 20 0 0 0 20 50 15
2022 Financial management 0 17 37 23 23 0 0 46 17 15
2022 Policy 5 16 39 24 17 0 0 41 21 20
2022 Other services to the public 9 48 24 19 0 0 0 19 57 10
2020 Compliance, inspection and enforcement 7 16 28 32 16 0 0 49 23 20
2020 Legal services 3 7 42 28 7 4 7 40 12 25
2020 Administration and operations 3 23 26 44 3 0 0 48 26 30
2020 Human resources 12 30 34 24 0 0 0 24 41 15
2020 Financial management 0 10 60 19 10 0 0 29 10 10
2020 Policy 4 25 25 17 23 6 0 42 31 15
2020 Other services to the public 15 13 15 43 15 0 0 57 27 20
2020 None of the above 0 15 35 29 21 0 0 50 15 15
2019 Compliance, inspection and enforcement 10 60 0 30 0 0 0 30 70 10
2019 Legal services 11 10 38 28 12 0 0 40 22 20
2019 Administration and operations 0 8 43 42 8 0 0 49 8 15
2019 Human resources 15 30 22 15 17 0 0 32 46 15
2019 Financial management 0 9 56 25 9 0 0 35 9 10
2019 Other services to the public 0 27 43 14 16 0 0 30 27 15

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 19 14 26 25 16 0 0 41 33 25
2024 Communications or public affairs 0 18 20 24 21 17 0 54 22 10
2024 Legal services 0 21 17 21 36 0 5 61 22 25
2024 Administration and operations 11 19 43 20 8 0 0 27 29 30
2024 Human resources 0 7 63 30 0 0 0 30 7 15
2024 Financial management 0 0 42 48 10 0 0 58 0 10
2024 Information technology 0 32 40 18 10 0 0 28 32 15
2024 Policy 10 11 52 22 0 0 5 23 22 20
2024 Other services to the public 24 9 37 21 9 0 0 30 33 10
2022 Federal regulators 0 18 47 10 25 0 0 35 18 10
2022 Compliance, inspection and enforcement 0 16 45 28 11 0 0 39 16 20
2022 Communications or public affairs 0 19 10 43 28 0 0 71 19 10
2022 Legal services 0 20 10 28 27 7 8 64 24 25
2022 Administration and operations 9 6 43 16 22 0 4 41 15 30
2022 Human resources 14 7 34 38 7 0 0 45 21 15
2022 Financial management 0 10 22 38 30 0 0 69 10 15
2022 Policy 5 15 35 23 23 0 0 45 20 20
2022 Other services to the public 0 17 50 0 24 0 9 26 19 10
2020 Compliance, inspection and enforcement 0 5 47 16 28 5 0 46 5 20
2020 Legal services 0 9 30 37 7 3 15 53 10 25
2020 Administration and operations 9 8 29 19 30 0 3 51 18 30
2020 Human resources 0 12 36 36 10 6 0 50 12 15
2020 Financial management 0 11 42 18 18 10 0 40 13 10
2020 Policy 0 13 20 31 29 7 0 65 14 15
2020 Other services to the public 22 5 28 15 30 0 0 45 27 20
2020 None of the above 0 6 15 25 38 15 0 75 7 15
2019 Compliance, inspection and enforcement 20 0 60 10 0 10 0 11 22 10
2019 Legal services 0 12 28 30 25 6 0 58 13 20
2019 Administration and operations 14 7 19 34 26 0 0 60 21 15
2019 Human resources 0 15 8 47 22 8 0 75 16 15
2019 Financial management 0 17 40 36 7 0 0 43 17 10
2019 Other services to the public 0 27 37 21 14 0 0 36 27 15

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 4 30 34 33 0 0 67 4 25
2024 Communications or public affairs 0 9 18 43 21 9 0 70 10 10
2024 Legal services 4 10 20 35 29 0 0 65 15 25
2024 Administration and operations 3 6 27 41 24 0 0 64 9 30
2024 Human resources 0 29 32 32 6 0 0 39 29 15
2024 Financial management 11 0 21 7 60 0 0 68 11 10
2024 Information technology 15 0 8 42 35 0 0 77 15 15
2024 Policy 5 10 21 47 11 0 5 61 17 20
2024 Other services to the public 21 0 54 17 8 0 0 25 21 10
2022 Federal regulators 0 10 47 8 35 0 0 43 10 10
2022 Compliance, inspection and enforcement 5 11 32 28 24 0 0 52 16 20
2022 Communications or public affairs 0 20 9 34 37 0 0 71 20 10
2022 Legal services 0 7 27 38 20 0 8 63 7 25
2022 Administration and operations 6 3 31 22 34 0 4 58 9 30
2022 Human resources 14 7 15 58 7 0 0 65 21 15
2022 Financial management 0 7 14 40 38 0 0 78 7 15
2022 Policy 0 5 31 34 29 0 0 63 5 20
2022 Other services to the public 18 9 39 19 16 0 0 35 26 10
2020 Compliance, inspection and enforcement 0 16 40 23 21 0 0 44 16 20
2020 Legal services 0 9 43 27 14 0 7 44 10 25
2020 Administration and operations 3 0 15 45 37 0 0 82 3 30
2020 Human resources 6 12 24 41 17 0 0 58 18 15
2020 Financial management 0 0 42 58 0 0 0 58 0 10
2020 Policy 0 4 38 29 17 13 0 52 5 15
2020 Other services to the public 22 5 20 33 20 0 0 52 27 20
2020 None of the above 0 6 9 53 26 6 0 84 7 15
2019 Compliance, inspection and enforcement 0 10 20 20 50 0 0 70 10 10
2019 Legal services 0 11 27 48 14 0 0 62 11 20
2019 Administration and operations 0 0 0 63 37 0 0 100 0 15
2019 Human resources 0 8 15 45 32 0 0 77 8 15
2019 Financial management 0 0 51 33 16 0 0 49 0 10
2019 Other services to the public 6 7 21 30 36 0 0 66 13 15

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 18 25 20 19 14 0 4 34 45 25
2024 Communications or public affairs 20 19 35 16 11 0 0 27 39 10
2024 Legal services 11 31 26 10 22 0 0 32 42 25
2024 Administration and operations 16 30 24 10 16 0 4 27 48 30
2024 Human resources 6 35 45 14 0 0 0 14 41 15
2024 Financial management 11 22 6 7 53 0 0 60 33 10
2024 Information technology 6 9 41 26 18 0 0 44 15 15
2024 Policy 43 16 31 5 5 0 0 10 59 20
2024 Other services to the public 9 42 36 13 0 0 0 13 51 10
2022 Federal regulators 27 9 46 0 18 0 0 18 36 10
2022 Compliance, inspection and enforcement 5 27 39 17 12 0 0 29 32 20
2022 Communications or public affairs 20 11 19 0 51 0 0 51 31 10
2022 Legal services 0 15 33 20 25 0 8 48 16 25
2022 Administration and operations 6 24 22 21 23 0 4 46 31 30
2022 Human resources 14 32 20 20 14 0 0 34 46 15
2022 Financial management 0 9 36 39 15 0 0 55 9 15
2022 Policy 5 28 50 5 13 0 0 18 33 20
2022 Other services to the public 9 17 39 9 16 0 9 27 29 10
2020 Compliance, inspection and enforcement 7 19 23 14 19 12 7 40 32 20
2020 Legal services 21 24 25 16 7 0 7 25 48 25
2020 Administration and operations 8 10 32 21 29 0 0 50 18 30
2020 Human resources 0 24 6 40 18 6 6 66 27 15
2020 Financial management 21 40 22 8 0 10 0 9 67 10
2020 Policy 17 19 25 12 21 6 0 35 38 15
2020 Other services to the public 17 35 20 5 22 0 0 27 53 20
2020 None of the above 6 28 0 35 16 6 9 60 40 15
2019 Compliance, inspection and enforcement 30 0 20 20 20 10 0 44 33 10
2019 Legal services 28 6 36 15 9 6 0 26 36 20
2019 Administration and operations 0 25 35 26 14 0 0 40 25 15
2019 Human resources 8 15 21 23 24 0 9 52 25 15
2019 Financial management 16 22 25 36 0 0 0 36 38 10
2019 Other services to the public 13 23 43 7 14 0 0 21 36 15

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 8 21 26 23 18 0 4 42 30 25
2024 Communications or public affairs 0 0 11 17 54 9 9 87 0 10
2024 Legal services 4 21 33 7 21 14 0 33 29 25
2024 Administration and operations 19 13 38 20 5 0 4 26 34 30
2024 Human resources 6 14 6 52 21 0 0 74 20 15
2024 Financial management 7 7 51 7 0 11 17 10 19 10
2024 Information technology 0 0 16 21 63 0 0 84 0 15
2024 Policy 18 11 38 16 12 0 5 30 30 20
2024 Other services to the public 0 33 37 17 0 13 0 20 38 10
2022 Federal regulators 0 19 26 46 8 0 0 55 19 10
2022 Compliance, inspection and enforcement 5 16 33 28 18 0 0 46 21 20
2022 Communications or public affairs 0 0 19 19 62 0 0 81 0 10
2022 Legal services 0 10 30 20 17 11 12 48 13 25
2022 Administration and operations 6 23 33 24 13 0 0 38 29 30
2022 Human resources 14 8 38 27 7 0 6 36 24 15
2022 Financial management 8 0 49 43 0 0 0 43 8 15
2022 Policy 0 20 23 16 41 0 0 57 20 20
2022 Other services to the public 9 9 48 10 16 0 9 28 20 10
2020 Compliance, inspection and enforcement 9 16 5 37 28 5 0 68 27 20
2020 Legal services 9 19 30 13 14 7 7 32 33 25
2020 Administration and operations 4 21 17 34 18 3 4 56 26 30
2020 Human resources 0 18 18 35 18 0 12 60 20 15
2020 Financial management 10 29 40 10 0 10 0 12 44 10
2020 Policy 0 16 31 13 15 6 19 36 22 15
2020 Other services to the public 17 30 20 0 27 0 5 29 50 20
2020 None of the above 0 15 19 34 22 0 10 62 17 15
2019 Compliance, inspection and enforcement 10 10 30 30 20 0 0 50 20 10
2019 Legal services 22 16 22 26 14 0 0 40 38 20
2019 Administration and operations 0 0 48 24 28 0 0 52 0 15
2019 Human resources 0 0 15 38 38 9 0 83 0 15
2019 Financial management 0 0 65 25 9 0 0 35 0 10
2019 Other services to the public 0 27 22 14 37 0 0 51 27 15

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 13 20 35 24 8 0 0 32 33 25
2024 Communications or public affairs 0 9 11 9 54 17 0 76 11 10
2024 Legal services 0 9 16 18 43 9 5 71 10 25
2024 Administration and operations 6 6 48 24 13 3 0 38 12 30
2024 Human resources 6 22 20 51 0 0 0 51 28 15
2024 Financial management 0 0 37 30 33 0 0 63 0 10
2024 Information technology 10 0 33 36 21 0 0 57 10 15
2024 Policy 10 11 19 42 0 7 10 51 25 20
2024 Other services to the public 0 21 41 25 0 13 0 29 24 10
2022 Federal regulators 18 29 18 27 8 0 0 35 47 10
2022 Compliance, inspection and enforcement 6 12 48 23 12 0 0 34 18 15
2022 Communications or public affairs 0 0 19 30 51 0 0 81 0 10
2022 Legal services 0 10 36 21 21 3 8 48 12 25
2022 Administration and operations 6 8 39 15 28 0 3 45 15 30
2022 Human resources 14 0 31 48 7 0 0 55 14 15
2022 Financial management 0 0 25 53 14 8 0 73 0 15
2022 Policy 0 10 46 17 23 0 5 42 10 20
2022 Other services to the public 0 18 28 17 24 13 0 47 21 10
2020 Compliance, inspection and enforcement 0 16 32 28 23 0 0 51 16 20
2020 Legal services 0 7 32 34 11 3 12 53 9 25
2020 Administration and operations 0 9 51 16 20 0 3 37 10 30
2020 Human resources 0 6 25 49 13 7 0 66 7 15
2020 Financial management 0 10 22 58 10 0 0 68 10 10
2020 Policy 0 0 25 36 27 6 6 72 0 15
2020 Other services to the public 13 10 25 33 20 0 0 52 22 20
2020 None of the above 9 13 19 13 22 25 0 46 28 15
2019 Compliance, inspection and enforcement 10 30 20 20 20 0 0 40 40 10
2019 Legal services 6 6 16 44 23 6 0 71 12 20
2019 Administration and operations 7 5 43 37 0 8 0 41 13 15
2019 Human resources 0 15 0 47 30 8 0 84 16 15
2019 Financial management 0 16 41 17 25 0 0 43 16 10
2019 Other services to the public 7 13 50 16 14 0 0 30 20 15

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 8 15 49 15 13 0 0 28 23 25
2024 Communications or public affairs 11 10 9 34 37 0 0 71 20 10
2024 Legal services 4 4 20 50 23 0 0 72 7 25
2024 Administration and operations 0 17 36 24 20 3 0 46 17 30
2024 Human resources 6 16 39 27 12 0 0 39 22 15
2024 Financial management 0 7 30 19 45 0 0 63 7 10
2024 Information technology 9 9 20 31 31 0 0 62 18 15
2024 Policy 5 21 42 26 7 0 0 33 25 20
2024 Other services to the public 22 30 17 11 8 12 0 22 59 10
2022 Federal regulators 26 37 28 0 8 0 0 8 63 10
2022 Compliance, inspection and enforcement 11 11 49 23 6 0 0 29 23 20
2022 Communications or public affairs 0 29 0 20 51 0 0 71 29 10
2022 Legal services 0 34 31 18 9 0 8 30 37 25
2022 Administration and operations 9 22 36 17 16 0 0 33 31 30
2022 Human resources 14 8 37 33 7 0 0 40 22 15
2022 Financial management 0 7 24 62 7 0 0 69 7 15
2022 Policy 15 28 46 5 6 0 0 11 42 20
2022 Other services to the public 9 48 44 0 0 0 0 0 56 10
2020 Compliance, inspection and enforcement 10 41 39 10 0 0 0 10 51 20
2020 Legal services 36 28 33 3 0 0 0 3 64 25
2020 Administration and operations 10 17 41 21 7 0 3 29 28 30
2020 Human resources 12 36 46 0 6 0 0 6 48 15
2020 Financial management 0 27 31 32 10 0 0 42 27 10
2020 Policy 19 31 23 27 0 0 0 27 50 15
2020 Other services to the public 27 48 20 0 5 0 0 5 75 20
2020 None of the above 13 37 37 13 0 0 0 13 50 15
2019 Compliance, inspection and enforcement 0 40 50 0 10 0 0 10 40 10
2019 Legal services 11 11 35 27 15 0 0 42 22 20
2019 Administration and operations 13 40 17 8 22 0 0 30 53 15
2019 Human resources 0 8 36 30 26 0 0 56 8 15
2019 Financial management 0 24 35 25 16 0 0 41 24 10
2019 Other services to the public 27 29 30 0 14 0 0 14 56 15

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 8 38 20 15 14 4 0 49 30 25
2024 Communications or public affairs 19 19 33 18 11 0 0 38 29 10
2024 Legal services 49 26 4 7 13 0 0 75 21 25
2024 Administration and operations 17 52 9 19 0 3 0 72 19 30
2024 Human resources 8 46 26 20 0 0 0 54 20 15
2024 Financial management 26 23 22 18 0 11 0 55 20 10
2024 Information technology 9 43 32 6 10 0 0 51 17 15
2024 Policy 0 50 5 23 21 0 0 50 44 20
2024 Other services to the public 0 59 0 29 12 0 0 59 41 10
2022 Federal regulators 10 43 0 19 28 0 0 52 48 10
2022 Compliance, inspection and enforcement 41 38 0 21 0 0 0 79 21 20
2022 Communications or public affairs 38 34 0 29 0 0 0 71 29 10
2022 Legal services 40 28 12 16 0 4 0 71 17 25
2022 Administration and operations 30 57 4 6 3 0 0 87 9 30
2022 Human resources 40 40 13 0 8 0 0 79 8 15
2022 Financial management 32 53 15 0 0 0 0 85 0 15
2022 Policy 18 27 22 21 5 7 0 48 28 20
2022 Other services to the public 42 40 17 0 0 0 0 83 0 10
2020 Compliance, inspection and enforcement 23 30 19 5 5 19 0 66 11 20
2020 Legal services 20 33 19 21 0 6 0 57 22 25
2020 Administration and operations 47 23 10 17 0 0 3 72 17 30
2020 Human resources 35 42 6 6 0 6 6 87 7 15
2020 Financial management 29 28 22 21 0 0 0 58 21 10
2020 Policy 31 25 25 6 0 13 0 64 7 15
2020 Other services to the public 18 37 16 18 5 5 0 58 25 20
2020 None of the above 38 15 28 13 0 6 0 57 14 15
2019 Compliance, inspection and enforcement 20 0 20 30 30 0 0 20 60 10
2019 Legal services 34 16 22 22 6 0 0 50 28 20
2019 Administration and operations 21 53 19 7 0 0 0 74 7 15
2019 Human resources 61 23 8 0 0 9 0 92 0 15
2019 Financial management 0 44 24 24 0 8 0 48 26 10
2019 Other services to the public 30 29 13 29 0 0 0 59 29 15

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 41 42 3 7 7 0 0 83 14 25
2024 Communications or public affairs 47 45 0 0 0 8 0 100 0 10
2024 Legal services 54 15 21 5 0 4 0 73 5 25
2024 Administration and operations 78 13 0 3 6 0 0 91 9 30
2024 Human resources 54 39 7 0 0 0 0 93 0 15
2024 Financial management 78 22 0 0 0 0 0 100 0 10
2024 Information technology 77 23 0 0 0 0 0 100 0 15
2024 Policy 67 11 0 22 0 0 0 78 22 20
2024 Other services to the public 65 24 11 0 0 0 0 89 0 10
2022 Federal regulators 90 0 0 0 10 0 0 90 10 10
2022 Compliance, inspection and enforcement 66 23 6 5 0 0 0 89 5 20
2022 Communications or public affairs 81 0 0 0 0 19 0 100 0 10
2022 Legal services 67 23 3 7 0 0 0 89 7 25
2022 Administration and operations 67 10 9 3 3 8 0 84 6 30
2022 Human resources 71 14 15 0 0 0 0 85 0 15
2022 Financial management 63 37 0 0 0 0 0 100 0 15
2022 Policy 79 5 6 11 0 0 0 83 11 20
2022 Other services to the public 64 28 0 9 0 0 0 91 9 10
2020 Compliance, inspection and enforcement 66 10 5 15 5 0 0 76 19 20
2020 Legal services 42 34 9 10 4 0 0 76 15 25
2020 Administration and operations 55 23 9 13 0 0 0 78 13 30
2020 Human resources 70 18 0 6 0 6 0 94 6 15
2020 Financial management 68 22 0 10 0 0 0 90 10 10
2020 Policy 56 31 6 6 0 0 0 87 6 15
2020 Other services to the public 58 20 10 0 8 0 5 82 8 20
2020 None of the above 51 30 13 6 0 0 0 81 6 15
2019 Compliance, inspection and enforcement 30 50 0 10 10 0 0 80 20 10
2019 Legal services 50 34 5 6 6 0 0 84 11 20
2019 Administration and operations 61 33 7 0 0 0 0 93 0 15
2019 Human resources 85 15 0 0 0 0 0 100 0 15
2019 Financial management 27 57 0 16 0 0 0 84 16 10
2019 Other services to the public 59 34 7 0 0 0 0 93 0 15

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 45 38 7 10 0 0 0 83 10 25
2024 Communications or public affairs 63 18 8 11 0 0 0 81 11 10
2024 Legal services 53 43 0 4 0 0 0 96 4 25
2024 Administration and operations 84 11 3 3 0 0 0 94 3 30
2024 Human resources 53 47 0 0 0 0 0 100 0 15
2024 Financial management 84 16 0 0 0 0 0 100 0 10
2024 Information technology 76 24 0 0 0 0 0 100 0 15
2024 Policy 85 15 0 0 0 0 0 100 0 20
2024 Other services to the public 48 52 0 0 0 0 0 100 0 10
2022 Federal regulators 90 0 0 0 10 0 0 90 10 10
2022 Compliance, inspection and enforcement 51 39 5 5 0 0 0 90 5 20
2022 Communications or public affairs 81 19 0 0 0 0 0 100 0 10
2022 Legal services 74 18 4 3 0 0 0 93 3 25
2022 Administration and operations 76 18 3 3 0 0 0 94 3 30
2022 Human resources 85 0 15 0 0 0 0 85 0 15
2022 Financial management 69 31 0 0 0 0 0 100 0 15
2022 Policy 67 27 6 0 0 0 0 94 0 20
2022 Other services to the public 82 18 0 0 0 0 0 100 0 10
2020 Compliance, inspection and enforcement 54 42 0 5 0 0 0 95 5 20
2020 Legal services 57 31 5 5 3 0 0 88 8 25
2020 Administration and operations 68 23 7 2 0 0 0 91 2 30
2020 Human resources 70 30 0 0 0 0 0 100 0 15
2020 Financial management 90 10 0 0 0 0 0 100 0 10
2020 Policy 80 20 0 0 0 0 0 100 0 15
2020 Other services to the public 78 15 8 0 0 0 0 92 0 20
2020 None of the above 85 15 0 0 0 0 0 100 0 15
2019 Compliance, inspection and enforcement 50 40 0 0 10 0 0 90 10 10
2019 Legal services 48 41 6 5 0 0 0 89 5 20
2019 Administration and operations 64 22 14 0 0 0 0 86 0 15
2019 Human resources 92 8 0 0 0 0 0 100 0 15
2019 Financial management 68 24 0 8 0 0 0 92 8 10
2019 Other services to the public 44 49 0 7 0 0 0 93 7 15

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 45 34 13 4 0 0 4 82 4 25
2024 Communications or public affairs 47 34 19 0 0 0 0 81 0 10
2024 Legal services 68 23 0 9 0 0 0 91 9 25
2024 Administration and operations 71 15 14 0 0 0 0 86 0 30
2024 Human resources 58 35 7 0 0 0 0 93 0 15
2024 Financial management 71 29 0 0 0 0 0 100 0 10
2024 Information technology 48 27 15 10 0 0 0 75 10 15
2024 Policy 74 10 0 5 0 5 7 95 5 20
2024 Other services to the public 60 40 0 0 0 0 0 100 0 10
2022 Federal regulators 82 8 0 0 10 0 0 90 10 10
2022 Compliance, inspection and enforcement 67 28 5 0 0 0 0 95 0 20
2022 Communications or public affairs 58 33 9 0 0 0 0 91 0 10
2022 Legal services 71 21 4 3 0 0 0 93 3 25
2022 Administration and operations 71 14 12 3 0 0 0 85 3 30
2022 Human resources 79 6 15 0 0 0 0 85 0 15
2022 Financial management 63 37 0 0 0 0 0 100 0 15
2022 Policy 69 26 6 0 0 0 0 94 0 20
2022 Other services to the public 91 9 0 0 0 0 0 100 0 10
2020 Compliance, inspection and enforcement 54 42 0 5 0 0 0 95 5 20
2020 Legal services 48 40 4 3 4 0 0 88 7 25
2020 Administration and operations 59 26 12 3 0 0 0 85 3 30
2020 Human resources 64 24 6 0 0 6 0 94 0 15
2020 Financial management 50 40 0 10 0 0 0 90 10 10
2020 Policy 87 13 0 0 0 0 0 100 0 15
2020 Other services to the public 58 25 5 0 8 0 5 87 8 20
2020 None of the above 53 31 9 7 0 0 0 84 7 15
2019 Compliance, inspection and enforcement 30 50 10 0 10 0 0 80 10 10
2019 Legal services 56 27 11 6 0 0 0 83 6 20
2019 Administration and operations 78 22 0 0 0 0 0 100 0 15
2019 Human resources 92 8 0 0 0 0 0 100 0 15
2019 Financial management 24 68 0 8 0 0 0 92 8 10
2019 Other services to the public 44 56 0 0 0 0 0 100 0 15

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 55 34 7 0 3 0 0 89 3 25
2024 Communications or public affairs 72 20 0 0 0 8 0 100 0 10
2024 Legal services 74 21 0 5 0 0 0 95 5 25
2024 Administration and operations 63 33 0 5 0 0 0 95 5 30
2024 Human resources 38 37 18 6 0 0 0 75 6 15
2024 Financial management 71 22 7 0 0 0 0 93 0 10
2024 Information technology 51 24 14 0 10 0 0 75 10 15
2024 Policy 49 29 11 10 0 0 0 78 10 20
2024 Other services to the public 27 38 23 12 0 0 0 65 12 10
2022 Federal regulators 63 8 18 10 0 0 0 72 10 10
2022 Compliance, inspection and enforcement 56 33 6 5 0 0 0 89 5 20
2022 Communications or public affairs 90 10 0 0 0 0 0 100 0 10
2022 Legal services 58 32 3 7 0 0 0 89 7 25
2022 Administration and operations 66 28 6 0 0 0 0 94 0 30
2022 Human resources 79 6 7 8 0 0 0 85 8 15
2022 Financial management 60 40 0 0 0 0 0 100 0 15
2022 Policy 68 21 11 0 0 0 0 89 0 20
2022 Other services to the public 73 18 0 0 9 0 0 91 9 10
2020 Compliance, inspection and enforcement 42 41 5 5 0 7 0 90 5 20
2020 Legal services 50 26 4 12 4 3 0 79 17 25
2020 Administration and operations 54 33 9 4 0 0 0 87 4 30
2020 Human resources 70 18 6 0 0 6 0 94 0 15
2020 Financial management 47 41 11 0 0 0 0 89 0 10
2020 Policy 75 19 6 0 0 0 0 94 0 15
2020 Other services to the public 58 20 5 13 5 0 0 78 17 20
2020 None of the above 57 19 0 15 0 9 0 84 16 15
2019 Compliance, inspection and enforcement 40 50 0 10 0 0 0 90 10 10
2019 Legal services 53 29 12 6 0 0 0 82 6 20
2019 Administration and operations 51 49 0 0 0 0 0 100 0 15
2019 Human resources 91 9 0 0 0 0 0 100 0 10
2019 Financial management 48 44 0 0 0 8 0 100 0 10
2019 Other services to the public 64 29 7 0 0 0 0 93 0 15

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 29 55 3 7 0 5 0 89 8 25
2024 Communications or public affairs 83 0 17 0 0 0 0 83 0 10
2024 Legal services 71 20 0 0 0 9 0 100 0 25
2024 Administration and operations 62 31 4 0 0 3 0 95 0 30
2024 Human resources 79 15 0 6 0 0 0 94 6 15
2024 Financial management 72 16 12 0 0 0 0 88 0 10
2024 Information technology 45 30 14 0 10 0 0 75 10 15
2024 Policy 52 38 5 5 0 0 0 90 5 20
2024 Other services to the public 37 26 12 25 0 0 0 63 25 10
2022 Federal regulators 90 0 10 0 0 0 0 90 0 10
2022 Compliance, inspection and enforcement 56 28 5 11 0 0 0 84 11 20
2022 Communications or public affairs 57 30 0 0 0 13 0 100 0 10
2022 Legal services 56 27 14 3 0 0 0 83 3 25
2022 Administration and operations 68 26 3 0 0 3 0 97 0 30
2022 Human resources 71 14 7 0 8 0 0 85 8 15
2022 Financial management 71 29 0 0 0 0 0 100 0 15
2022 Policy 47 38 9 6 0 0 0 85 6 20
2022 Other services to the public 82 9 0 9 0 0 0 91 9 10
2020 Compliance, inspection and enforcement 44 28 9 12 0 7 0 78 12 20
2020 Legal services 32 37 3 7 13 7 0 74 23 25
2020 Administration and operations 48 24 15 7 2 3 0 74 10 30
2020 Human resources 64 12 6 0 0 12 6 93 0 15
2020 Financial management 58 31 11 0 0 0 0 89 0 10
2020 Policy 64 10 13 6 0 6 0 80 7 15
2020 Other services to the public 58 15 0 17 5 5 0 76 24 20
2020 None of the above 54 22 6 9 0 9 0 84 10 15
2019 Compliance, inspection and enforcement 30 40 20 0 10 0 0 70 10 10
2019 Legal services 46 28 6 5 11 5 0 77 17 20
2019 Administration and operations 50 35 7 0 0 8 0 93 0 15
2019 Human resources 77 15 0 0 0 0 8 100 0 15
2019 Financial management 57 27 16 0 0 0 0 84 0 10
2019 Other services to the public 71 21 7 0 0 0 0 93 0 15

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 55 38 0 7 0 0 0 93 7 25
2024 Communications or public affairs 72 28 0 0 0 0 0 100 0 10
2024 Legal services 71 29 0 0 0 0 0 100 0 25
2024 Administration and operations 73 24 0 3 0 0 0 97 3 30
2024 Human resources 64 36 0 0 0 0 0 100 0 15
2024 Financial management 81 19 0 0 0 0 0 100 0 10
2024 Information technology 51 39 0 0 10 0 0 90 10 15
2024 Policy 68 16 0 16 0 0 0 84 16 20
2024 Other services to the public 57 31 0 12 0 0 0 88 12 10
2022 Federal regulators 73 17 10 0 0 0 0 90 0 10
2022 Compliance, inspection and enforcement 85 15 0 0 0 0 0 100 0 20
2022 Communications or public affairs 81 19 0 0 0 0 0 100 0 10
2022 Legal services 78 18 0 4 0 0 0 96 4 25
2022 Administration and operations 64 27 6 3 0 0 0 91 3 30
2022 Human resources 79 6 7 8 0 0 0 85 8 15
2022 Financial management 77 23 0 0 0 0 0 100 0 15
2022 Policy 62 33 0 5 0 0 0 95 5 20
2022 Other services to the public 73 27 0 0 0 0 0 100 0 10
2020 Compliance, inspection and enforcement 84 5 0 0 5 7 0 95 5 20
2020 Legal services 72 15 4 4 4 0 0 87 9 25
2020 Administration and operations 65 24 7 4 0 0 0 89 4 30
2020 Human resources 88 0 12 0 0 0 0 88 0 15
2020 Financial management 90 10 0 0 0 0 0 100 0 10
2020 Policy 94 6 0 0 0 0 0 100 0 15
2020 Other services to the public 50 26 0 16 8 0 0 76 24 20
2020 None of the above 79 6 15 0 0 0 0 85 0 15
2019 Compliance, inspection and enforcement 50 40 0 10 0 0 0 90 10 10
2019 Legal services 50 33 11 6 0 0 0 83 6 20
2019 Administration and operations 65 35 0 0 0 0 0 100 0 15
2019 Human resources 92 8 0 0 0 0 0 100 0 15
2019 Financial management 66 26 0 0 0 9 0 100 0 10
2019 Other services to the public 66 20 14 0 0 0 0 86 0 15

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 38 36 4 14 7 0 0 75 21 25
2024 Communications or public affairs 64 18 10 8 0 0 0 82 8 10
2024 Legal services 65 21 0 0 5 5 4 95 5 25
2024 Administration and operations 60 14 3 3 4 16 0 88 8 30
2024 Human resources 46 32 0 14 0 0 7 85 15 15
2024 Financial management 51 30 19 0 0 0 0 81 0 10
2024 Information technology 47 15 14 0 0 15 8 81 0 15
2024 Policy 52 32 5 0 0 0 11 94 0 20
2024 Other services to the public 27 52 9 12 0 0 0 79 12 10
2022 Federal regulators 43 39 0 10 0 0 8 89 11 10
2022 Compliance, inspection and enforcement 50 23 17 11 0 0 0 72 11 20
2022 Communications or public affairs 90 0 0 0 0 0 10 100 0 10
2022 Legal services 64 18 8 4 3 0 4 84 8 25
2022 Administration and operations 51 27 3 3 0 7 9 93 3 30
2022 Human resources 72 14 6 0 8 0 0 86 8 15
2022 Financial management 55 38 0 0 0 0 7 100 0 15
2022 Policy 56 22 5 0 0 6 11 94 0 20
2022 Other services to the public 72 28 0 0 0 0 0 100 0 10

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 35 27 4 19 11 0 5 65 31 25
2024 Communications or public affairs 64 18 18 0 0 0 0 82 0 10
2024 Legal services 54 21 7 0 4 10 4 87 5 25
2024 Administration and operations 63 8 6 0 4 19 0 88 5 30
2024 Human resources 40 38 0 8 6 0 7 85 15 15
2024 Financial management 58 23 11 8 0 0 0 81 8 10
2024 Information technology 56 7 8 6 0 15 8 81 8 15
2024 Policy 57 27 5 0 0 0 11 94 0 20
2024 Other services to the public 27 28 32 0 0 13 0 64 0 10
2022 Federal regulators 53 29 0 10 0 0 8 89 11 10
2022 Compliance, inspection and enforcement 43 29 11 11 0 0 6 77 12 20
2022 Communications or public affairs 79 11 0 0 0 0 10 100 0 10
2022 Legal services 51 20 11 7 7 0 4 74 15 25
2022 Administration and operations 52 27 9 0 0 10 3 90 0 30
2022 Human resources 80 6 6 0 8 0 0 86 8 15
2022 Financial management 55 38 0 0 0 0 7 100 0 15
2022 Policy 56 16 5 0 6 6 11 87 7 20
2022 Other services to the public 72 28 0 0 0 0 0 100 0 10

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 41 20 26 3 0 9 0 68 4 25
2024 Communications or public affairs 83 9 0 0 0 8 0 100 0 10
2024 Legal services 71 20 4 0 0 4 0 96 0 25
2024 Administration and operations 55 37 8 0 0 0 0 92 0 30
2024 Human resources 60 34 0 6 0 0 0 94 6 15
2024 Financial management 72 17 0 0 0 11 0 100 0 10
2024 Information technology 52 24 17 0 8 0 0 75 8 15
2024 Policy 52 27 16 5 0 0 0 78 5 20
2024 Other services to the public 43 45 12 0 0 0 0 88 0 10
2022 Federal regulators 70 20 10 0 0 0 0 90 0 10
2022 Compliance, inspection and enforcement 62 22 16 0 0 0 0 84 0 20
2022 Communications or public affairs 91 9 0 0 0 0 0 100 0 10
2022 Legal services 66 15 15 4 0 0 0 81 4 25
2022 Administration and operations 59 29 8 3 0 0 0 89 3 30
2022 Human resources 68 25 8 0 0 0 0 92 0 15
2022 Financial management 69 31 0 0 0 0 0 100 0 15
2022 Policy 58 0 31 6 0 6 0 61 6 20
2022 Other services to the public 83 0 17 0 0 0 0 83 0 10
2020 Compliance, inspection and enforcement 56 21 9 0 7 7 0 83 7 20
2020 Legal services 47 22 12 7 9 3 0 71 17 25
2020 Administration and operations 59 19 15 0 3 3 0 81 4 30
2020 Human resources 64 12 12 0 0 12 0 87 0 15
2020 Financial management 58 22 10 0 0 10 0 88 0 10
2020 Policy 66 13 13 0 0 7 0 86 0 15
2020 Other services to the public 58 15 10 17 0 0 0 73 17 20
2020 None of the above 60 22 9 0 0 9 0 90 0 15

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 42 33 8 10 8 0 0 75 18 25
2024 Communications or public affairs 56 36 0 0 8 0 0 92 8 10
2024 Legal services 74 17 4 4 0 0 0 91 4 25
2024 Administration and operations 64 26 0 4 0 3 3 96 4 30
2024 Human resources 54 31 0 14 0 0 0 86 14 15
2024 Financial management 81 8 11 0 0 0 0 89 0 10
2024 Information technology 49 18 25 0 0 0 8 73 0 15
2024 Policy 62 33 5 0 0 0 0 95 0 20
2024 Other services to the public 35 22 23 12 0 8 0 62 13 10
2022 Federal regulators 80 10 10 0 0 0 0 90 0 10
2022 Compliance, inspection and enforcement 60 29 0 11 0 0 0 89 11 20
2022 Communications or public affairs 63 28 0 0 0 0 10 100 0 10
2022 Legal services 67 14 12 0 3 0 4 84 4 25
2022 Administration and operations 58 30 6 0 3 3 0 91 3 30
2022 Human resources 76 17 0 0 8 0 0 92 8 15
2022 Financial management 77 23 0 0 0 0 0 100 0 15
2022 Policy 41 43 11 0 0 5 0 89 0 20
2022 Other services to the public 82 18 0 0 0 0 0 100 0 10
2020 Compliance, inspection and enforcement 44 26 12 5 7 0 7 75 12 20
2020 Legal services 59 20 4 3 13 0 0 79 16 25
2020 Administration and operations 57 33 4 0 3 4 0 94 3 30
2020 Human resources 71 12 6 6 0 6 0 88 6 15
2020 Financial management 68 21 11 0 0 0 0 89 0 10
2020 Policy 69 25 6 0 0 0 0 94 0 15
2020 Other services to the public 50 20 5 5 13 0 8 76 19 20
2020 None of the above 57 25 0 17 0 0 0 83 17 15

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 23 23 30 0 0 20 4 60 0 25
2024 Communications or public affairs 36 22 19 0 0 16 8 75 0 10
2024 Legal services 39 28 11 0 0 4 17 86 0 25
2024 Administration and operations 37 35 17 0 0 12 0 81 0 30
2024 Human resources 21 31 26 6 8 8 0 56 15 15
2024 Financial management 23 29 0 11 0 37 0 82 18 10
2024 Information technology 17 30 17 0 0 29 8 74 0 15
2024 Policy 39 28 16 0 5 12 0 76 6 20
2024 Other services to the public 29 27 11 0 0 33 0 84 0 10
2022 Federal regulators 36 17 29 0 0 10 8 64 0 10
2022 Compliance, inspection and enforcement 45 33 5 0 0 11 6 94 0 20
2022 Communications or public affairs 28 42 0 0 0 30 0 100 0 10
2022 Legal services 31 27 12 0 3 22 4 79 5 25
2022 Administration and operations 25 31 19 0 0 25 0 75 0 30
2022 Human resources 49 27 0 0 8 15 0 90 10 15
2022 Financial management 31 30 23 8 0 7 0 67 8 15
2022 Policy 17 39 11 11 0 23 0 72 14 20
2022 Other services to the public 32 21 37 0 0 9 0 60 0 10

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 17 47 4 11 14 8 0 69 27 25
2024 Communications or public affairs 21 38 0 18 0 24 0 77 23 10
2024 Legal services 34 34 13 9 0 0 11 76 10 25
2024 Administration and operations 35 19 26 8 3 3 6 60 12 30
2024 Human resources 6 42 24 8 0 7 13 60 10 15
2024 Financial management 37 29 16 7 0 11 0 74 8 10
2024 Information technology 45 21 15 0 0 0 18 82 0 15
2024 Policy 45 25 0 10 5 0 16 82 18 20
2024 Other services to the public 18 34 24 0 24 0 0 52 24 10
2022 Federal regulators 54 18 10 0 10 0 8 78 11 10
2022 Compliance, inspection and enforcement 24 54 10 0 0 11 0 88 0 20
2022 Communications or public affairs 30 29 0 0 0 32 9 100 0 10
2022 Legal services 55 15 3 16 0 12 0 79 18 25
2022 Administration and operations 32 30 16 3 0 17 3 77 4 30
2022 Human resources 61 25 15 0 0 0 0 85 0 15
2022 Financial management 40 22 30 0 0 0 8 68 0 15
2022 Policy 35 21 21 0 0 11 11 72 0 20
2022 Other services to the public 43 30 28 0 0 0 0 72 0 10
2020 Compliance, inspection and enforcement 30 21 14 0 5 23 7 74 7 20
2020 Legal services 30 27 20 7 9 3 3 61 17 25
2020 Administration and operations 42 22 17 10 2 0 7 68 14 30
2020 Human resources 59 18 6 6 0 6 6 86 7 15
2020 Financial management 10 58 22 10 0 0 0 68 10 10
2020 Policy 39 23 19 6 0 13 0 71 7 15
2020 Other services to the public 32 35 5 0 8 5 15 84 9 20
2020 None of the above 41 6 28 9 0 16 0 57 10 15
2019 Compliance, inspection and enforcement 20 40 10 20 10 0 0 60 30 10
2019 Legal services 34 16 11 27 6 0 6 53 35 20
2019 Administration and operations 44 35 8 13 0 0 0 79 13 15
2019 Human resources 70 8 0 0 0 15 8 100 0 15
2019 Financial management 8 59 25 8 0 0 0 67 8 10
2019 Other services to the public 44 41 7 7 0 0 0 86 7 15

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 39 28 7 15 11 0 0 67 26 25
2024 Communications or public affairs 47 19 8 11 0 16 0 78 13 10
2024 Legal services 63 16 17 0 4 0 0 79 4 25
2024 Administration and operations 37 51 0 9 0 3 0 91 9 30
2024 Human resources 54 46 0 0 0 0 0 100 0 15
2024 Financial management 26 56 11 0 0 7 0 88 0 10
2024 Information technology 7 69 6 0 10 0 8 83 11 15
2024 Policy 48 28 13 11 0 0 0 77 11 20
2024 Other services to the public 34 41 0 12 12 0 0 76 24 10
2022 Federal regulators 63 17 9 0 10 0 0 81 10 10
2022 Compliance, inspection and enforcement 45 17 16 16 6 0 0 62 22 20
2022 Communications or public affairs 40 28 19 0 0 13 0 78 0 10
2022 Legal services 67 7 15 0 7 4 0 77 8 25
2022 Administration and operations 43 23 6 10 3 14 0 78 15 30
2022 Human resources 41 38 7 0 8 6 0 85 8 15
2022 Financial management 25 37 29 9 0 0 0 62 9 15
2022 Policy 23 10 33 16 6 12 0 38 25 20
2022 Other services to the public 64 18 0 0 9 9 0 90 10 10
2020 Compliance, inspection and enforcement 30 33 9 9 12 7 0 68 22 20
2020 Legal services 41 25 13 4 12 0 4 69 17 25
2020 Administration and operations 41 40 6 6 3 4 0 84 10 30
2020 Human resources 35 47 6 6 0 6 0 87 7 15
2020 Financial management 22 28 0 19 0 21 10 72 28 10
2020 Policy 50 19 6 19 6 0 0 69 25 15
2020 Other services to the public 47 20 10 5 17 0 0 68 22 20
2020 None of the above 29 25 33 13 0 0 0 54 13 15
2019 Legal services 57 16 11 11 0 5 0 76 12 20
2019 Administration and operations 53 40 7 0 0 0 0 93 0 15
2019 Human resources 62 30 0 0 0 0 8 100 0 15
2019 Financial management 26 55 0 19 0 0 0 81 19 10
2019 Other services to the public 37 48 14 0 0 0 0 86 0 15

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 31 40 19 10 0 0 0 71 10 25
2024 Communications or public affairs 47 17 36 0 0 0 0 64 0 10
2024 Legal services 70 17 13 0 0 0 0 87 0 25
2024 Administration and operations 47 44 10 0 0 0 0 90 0 30
2024 Human resources 42 51 7 0 0 0 0 93 0 15
2024 Financial management 57 25 18 0 0 0 0 82 0 10
2024 Information technology 54 29 10 6 0 0 0 83 6 15
2024 Policy 37 47 0 16 0 0 0 84 16 20
2024 Other services to the public 29 39 12 8 12 0 0 68 20 10
2022 Federal regulators 45 45 0 0 10 0 0 90 10 10
2022 Compliance, inspection and enforcement 62 22 11 5 0 0 0 84 5 20
2022 Communications or public affairs 37 44 10 9 0 0 0 81 9 10
2022 Legal services 67 21 8 0 0 4 0 92 0 25
2022 Administration and operations 40 39 16 6 0 0 0 78 6 30
2022 Human resources 48 25 19 0 8 0 0 73 8 15
2022 Financial management 70 22 8 0 0 0 0 92 0 15
2022 Policy 52 27 10 11 0 0 0 79 11 20
2022 Other services to the public 51 31 9 9 0 0 0 82 9 10
2020 Compliance, inspection and enforcement 37 27 17 12 0 7 0 69 13 20
2020 Legal services 44 42 0 9 5 0 0 86 14 25
2020 Administration and operations 53 30 18 0 0 0 0 82 0 30
2020 Human resources 49 28 12 0 0 12 0 87 0 15
2020 Policy 50 38 0 6 0 6 0 93 7 15
2020 Other services to the public 52 15 20 13 0 0 0 68 13 20
2020 None of the above 53 32 9 0 0 6 0 91 0 15
2019 Compliance, inspection and enforcement 40 40 10 10 0 0 0 80 10 10
2019 Legal services 50 16 22 6 6 0 0 66 11 20
2019 Administration and operations 33 53 7 0 0 8 0 93 0 15
2019 Human resources 70 23 0 0 0 0 8 100 0 15
2019 Financial management 14 60 17 8 0 0 0 75 8 10
2019 Other services to the public 30 56 14 0 0 0 0 86 0 15

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 15 17 30 11 14 8 5 36 29 25
2024 Communications or public affairs 47 19 11 8 16 0 0 66 24 10
2024 Legal services 54 25 16 0 0 0 5 83 0 25
2024 Administration and operations 18 42 13 7 0 16 3 75 8 30
2024 Human resources 36 13 21 0 0 16 13 70 0 15
2024 Financial management 34 15 14 0 11 27 0 66 15 10
2024 Information technology 21 48 10 6 0 6 8 81 7 15
2024 Policy 21 30 22 5 10 12 0 58 17 20
2024 Other services to the public 18 26 36 0 0 20 0 55 0 10
2022 Federal regulators 43 19 19 8 0 10 0 70 9 10
2022 Compliance, inspection and enforcement 33 10 23 22 0 12 0 49 25 20
2022 Communications or public affairs 30 41 9 0 0 9 9 88 0 10
2022 Legal services 61 6 12 0 7 7 7 78 8 25
2022 Administration and operations 34 18 24 6 6 10 3 60 13 30
2022 Human resources 48 7 17 0 8 8 12 69 10 15
2022 Financial management 10 22 39 0 0 14 15 45 0 15
2022 Policy 17 22 21 0 0 34 6 65 0 20
2022 Other services to the public 23 26 17 9 9 16 0 58 21 10
2020 Compliance, inspection and enforcement 20 50 7 0 5 10 7 85 6 20
2020 Legal services 29 16 17 5 14 6 14 56 23 25
2020 Administration and operations 39 21 12 13 3 9 3 68 19 30
2020 Human resources 35 23 6 12 0 18 6 77 15 15
2020 Financial management 11 26 10 0 11 31 10 63 19 10
2020 Policy 58 6 6 11 0 19 0 79 13 15
2020 Other services to the public 35 20 10 5 17 0 13 63 26 20
2020 None of the above 22 13 31 6 9 13 6 43 19 15
2019 Compliance, inspection and enforcement 20 10 20 10 30 10 0 33 44 10
2019 Legal services 34 11 10 17 17 10 0 51 38 20
2019 Administration and operations 18 30 13 7 7 26 0 65 18 15
2019 Human resources 45 30 8 0 0 9 8 91 0 15
2019 Financial management 6 43 27 8 0 8 8 58 10 10
2019 Other services to the public 14 50 22 0 0 0 14 75 0 15

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 23 54 4 9 11 0 0 76 20 25
2024 Communications or public affairs 38 42 0 20 0 0 0 80 20 10
2024 Legal services 60 32 0 8 0 0 0 92 8 25
2024 Administration and operations 39 47 8 6 0 0 0 86 6 30
2024 Human resources 50 29 0 6 14 0 0 80 20 15
2024 Financial management 51 49 0 0 0 0 0 100 0 10
2024 Information technology 46 47 0 6 0 0 0 94 6 15
2024 Policy 18 59 0 13 10 0 0 77 23 20
2024 Other services to the public 28 42 0 29 0 0 0 71 29 10
2022 Federal regulators 26 28 0 19 26 0 0 54 46 10
2022 Compliance, inspection and enforcement 17 66 0 12 5 0 0 83 17 20
2022 Communications or public affairs 70 21 0 9 0 0 0 91 9 10
2022 Legal services 40 37 6 18 0 0 0 77 18 25
2022 Administration and operations 36 54 0 3 6 0 0 91 9 30
2022 Human resources 50 15 19 8 8 0 0 65 16 15
2022 Financial management 39 47 7 7 0 0 0 86 7 15
2022 Policy 7 45 28 11 10 0 0 52 21 20
2022 Other services to the public 9 74 0 17 0 0 0 83 17 10
2020 Compliance, inspection and enforcement 23 58 0 14 5 0 0 81 19 20
2020 Legal services 19 45 0 33 3 0 0 64 36 25
2020 Administration and operations 45 30 14 9 2 0 0 75 12 30
2020 Human resources 24 46 0 30 0 0 0 70 30 15
2020 Financial management 22 50 28 0 0 0 0 72 0 10
2020 Policy 20 31 6 42 0 0 0 52 42 15
2020 Other services to the public 10 63 0 27 0 0 0 73 27 20
2020 None of the above 38 40 6 15 0 0 0 79 15 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 30 44 11 12 3 0 0 74 15 25
2024 Communications or public affairs 29 26 0 36 10 0 0 55 45 10
2024 Legal services 69 12 4 15 0 0 0 81 15 25
2024 Administration and operations 59 26 12 3 0 0 0 85 3 30
2024 Human resources 46 15 6 20 12 0 0 61 32 15
2024 Financial management 43 42 9 7 0 0 0 85 7 10
2024 Information technology 68 22 0 0 10 0 0 90 10 15
2024 Policy 35 36 16 6 7 0 0 71 13 20
2024 Other services to the public 50 42 0 8 0 0 0 92 8 10
2022 Federal regulators 62 20 0 8 0 0 10 91 9 10
2022 Compliance, inspection and enforcement 47 43 5 5 0 0 0 90 5 20
2022 Communications or public affairs 48 22 0 19 11 0 0 70 30 10
2022 Legal services 54 42 0 3 0 0 0 97 3 25
2022 Administration and operations 50 32 3 9 6 0 0 82 15 30
2022 Human resources 43 32 0 0 8 0 17 91 9 15
2022 Financial management 70 30 0 0 0 0 0 100 0 15
2022 Policy 11 56 5 5 11 0 12 76 18 20
2020 Compliance, inspection and enforcement 37 42 0 16 0 0 5 83 17 20
2020 Legal services 23 53 4 12 7 0 0 76 19 25
2020 Administration and operations 44 36 4 11 6 0 0 79 17 30
2020 Human resources 16 41 18 24 0 0 0 57 24 15
2020 Policy 39 23 25 6 6 0 0 62 13 15
2020 Other services to the public 28 45 17 5 0 0 5 76 5 20
2020 None of the above 31 47 10 13 0 0 0 78 13 15
2019 Compliance, inspection and enforcement 50 20 20 10 0 0 0 70 10 10
2019 Legal services 62 27 6 6 0 0 0 89 6 20
2019 Administration and operations 37 42 0 21 0 0 0 79 21 15
2019 Human resources 68 32 0 0 0 0 0 100 0 15
2019 Financial management 36 48 9 6 0 0 0 84 6 10
2019 Other services to the public 51 34 7 7 0 0 0 86 7 15

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 35 41 13 8 3 0 0 76 11 25
2024 Communications or public affairs 30 44 16 11 0 0 0 74 11 10
2024 Legal services 73 15 4 4 4 0 0 88 8 25
2024 Administration and operations 57 32 6 5 0 0 0 89 5 30
2024 Human resources 49 37 0 8 6 0 0 86 14 15
2024 Financial management 33 56 0 0 0 11 0 100 0 10
2024 Information technology 58 24 0 0 10 8 0 89 11 15
2024 Policy 69 16 6 5 5 0 0 84 10 20
2024 Other services to the public 37 46 9 8 0 0 0 83 8 10
2022 Federal regulators 54 38 8 0 0 0 0 92 0 10
2022 Compliance, inspection and enforcement 52 38 5 5 0 0 0 90 5 20
2022 Communications or public affairs 68 23 0 9 0 0 0 91 9 10
2022 Legal services 69 24 4 3 0 0 0 93 3 25
2022 Administration and operations 63 25 9 0 3 0 0 88 3 30
2022 Human resources 72 13 7 0 8 0 0 85 8 15
2022 Financial management 71 23 7 0 0 0 0 93 0 15
2022 Policy 57 16 12 10 0 0 6 77 10 20
2022 Other services to the public 51 40 0 9 0 0 0 91 9 10
2020 Compliance, inspection and enforcement 67 23 5 0 5 0 0 91 5 20
2020 Legal services 51 16 16 4 9 3 0 70 14 25
2020 Administration and operations 53 26 16 3 2 0 0 79 6 30
2020 Human resources 46 36 12 6 0 0 0 82 6 15
2020 Financial management 50 18 22 10 0 0 0 68 10 10
2020 Policy 50 19 19 13 0 0 0 69 13 15
2020 Other services to the public 33 45 5 13 0 0 5 82 13 20
2020 None of the above 48 52 0 0 0 0 0 100 0 15
2019 Compliance, inspection and enforcement 40 50 0 10 0 0 0 90 10 10
2019 Legal services 78 11 6 6 0 0 0 89 6 20
2019 Administration and operations 46 40 14 0 0 0 0 86 0 15
2019 Human resources 62 38 0 0 0 0 0 100 0 15
2019 Financial management 41 43 9 6 0 0 0 84 6 10
2019 Other services to the public 37 56 0 7 0 0 0 93 7 15

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 55 21 5 12 7 0 0 76 19 25
2024 Communications or public affairs 73 19 0 8 0 0 0 92 8 10
2024 Legal services 83 9 4 4 0 0 0 92 4 25
2024 Administration and operations 76 24 0 0 0 0 0 100 0 30
2024 Human resources 72 14 7 7 0 0 0 86 7 15
2024 Financial management 86 8 0 7 0 0 0 93 7 10
2024 Information technology 59 23 0 10 0 0 8 89 11 15
2024 Policy 67 23 0 10 0 0 0 90 10 20
2024 Other services to the public 68 12 12 8 0 0 0 80 8 10

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 54 15 7 16 7 0 0 69 24 25
2024 Communications or public affairs 48 33 0 19 0 0 0 81 19 10
2024 Legal services 66 22 8 5 0 0 0 88 5 25
2024 Administration and operations 89 11 0 0 0 0 0 100 0 30
2024 Human resources 54 24 7 14 0 0 0 79 14 15
2024 Financial management 67 27 0 7 0 0 0 93 7 10
2024 Information technology 64 27 0 0 0 0 8 100 0 15
2024 Policy 67 16 0 10 7 0 0 82 18 20
2024 Other services to the public 59 12 9 8 12 0 0 71 20 10

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 84 7 4 4 0 0 0 92 4 25
2024 Communications or public affairs 91 9 0 0 0 0 0 100 0 10
2024 Legal services 84 8 0 4 5 0 0 92 8 25
2024 Administration and operations 85 12 3 0 0 0 0 97 0 30
2024 Human resources 87 6 7 0 0 0 0 93 0 15
2024 Financial management 92 8 0 0 0 0 0 100 0 10
2024 Information technology 64 17 0 0 10 0 8 89 11 15
2024 Policy 78 12 0 10 0 0 0 90 10 20
2024 Other services to the public 68 32 0 0 0 0 0 100 0 10
2022 Federal regulators 90 0 0 0 10 0 0 90 10 10
2022 Compliance, inspection and enforcement 78 6 10 0 6 0 0 84 6 20
2022 Communications or public affairs 90 10 0 0 0 0 0 100 0 10
2022 Legal services 84 11 5 0 0 0 0 95 0 25
2022 Administration and operations 97 3 0 0 0 0 0 100 0 30
2022 Human resources 85 8 7 0 0 0 0 93 0 15
2022 Financial management 78 22 0 0 0 0 0 100 0 15
2022 Policy 72 0 22 6 0 0 0 72 6 20
2022 Other services to the public 91 9 0 0 0 0 0 100 0 10
2019 Compliance, inspection and enforcement 80 10 10 0 0 0 0 90 0 10
2019 Legal services 89 6 0 6 0 0 0 94 6 20
2019 Administration and operations 78 22 0 0 0 0 0 100 0 15
2019 Human resources 85 15 0 0 0 0 0 100 0 15
2019 Financial management 100 0 0 0 0 0 0 100 0 10
2019 Other services to the public 72 7 6 7 0 0 9 86 8 15

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 47 18 21 14 0 0 0 65 14 25
2024 Communications or public affairs 63 9 9 11 8 0 0 73 19 10
2024 Legal services 59 23 13 5 0 0 0 82 5 25
2024 Administration and operations 44 40 11 0 0 4 0 88 0 30
2024 Human resources 39 26 29 7 0 0 0 64 7 15
2024 Financial management 73 8 8 11 0 0 0 81 11 10
2024 Information technology 47 27 13 6 0 6 0 79 7 15
2024 Policy 46 38 5 0 0 5 6 95 0 20
2024 Other services to the public 32 39 21 0 8 0 0 71 8 10
2022 Federal regulators 63 29 8 0 0 0 0 92 0 10
2022 Compliance, inspection and enforcement 62 11 21 0 6 0 0 73 6 20
2022 Communications or public affairs 60 40 0 0 0 0 0 100 0 10
2022 Legal services 60 35 0 4 0 0 0 96 4 25
2022 Administration and operations 67 24 4 0 0 4 0 96 0 30
2022 Human resources 61 25 6 0 8 0 0 86 8 15
2022 Financial management 77 23 0 0 0 0 0 100 0 15
2022 Policy 49 23 22 0 0 6 0 76 0 20
2022 Other services to the public 72 10 18 0 0 0 0 82 0 10
2020 Compliance, inspection and enforcement 56 19 9 12 0 5 0 78 12 20
2020 Legal services 54 23 18 4 0 0 0 78 4 25
2020 Administration and operations 62 30 8 0 0 0 0 92 0 30
2020 Human resources 76 19 0 0 0 6 0 100 0 15
2020 Financial management 68 10 22 0 0 0 0 78 0 10
2020 Policy 64 4 25 0 6 0 0 69 6 15
2020 Other services to the public 63 15 15 0 8 0 0 78 8 20
2020 None of the above 72 13 6 0 0 9 0 93 0 15
2019 Compliance, inspection and enforcement 70 0 10 10 10 0 0 70 20 10
2019 Legal services 66 17 11 6 0 0 0 83 6 20
2019 Administration and operations 44 42 14 0 0 0 0 86 0 15
2019 Human resources 77 15 8 0 0 0 0 92 0 15
2019 Financial management 32 60 8 0 0 0 0 92 0 10
2019 Other services to the public 59 34 7 0 0 0 0 93 0 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Financial management 0 100 10
2024 Information technology 0 100 15
2024 Policy 0 100 20
2022 Communications or public affairs 0 100 10
2022 Human resources 0 100 15
2022 Financial management 0 100 15
2022 Policy 0 100 20
2022 Other services to the public 0 100 10
2020 Human resources 0 100 15
2020 Financial management 0 100 10
2020 Policy 0 100 15
2020 None of the above 0 100 15
2019 Financial management 0 100 10

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Legal services 40 0 4 5 0 34 18 83 9 25
2024 Administration and operations 42 16 13 3 0 19 8 79 4 30
2024 Other services to the public 0 18 30 0 12 29 11 30 20 10
2022 Legal services 28 3 0 0 4 51 14 89 11 25
2022 Administration and operations 27 6 9 3 3 35 17 69 12 30
2022 Human resources 58 7 15 0 0 14 6 82 0 15
2020 Compliance, inspection and enforcement 9 9 21 7 5 44 5 37 23 20
2020 Legal services 16 0 17 7 9 34 16 32 33 25
2020 Administration and operations 32 11 16 3 0 32 6 68 6 30
2020 Human resources 53 6 0 0 0 36 6 100 0 15
2020 Financial management 27 21 11 0 0 31 10 81 0 10
2020 Policy 31 19 6 6 0 31 6 80 10 15
2020 Other services to the public 33 5 5 10 13 20 15 58 35 20
2020 None of the above 35 6 21 0 0 37 0 66 0 15
2019 Compliance, inspection and enforcement 30 0 40 10 0 10 10 38 13 10
2019 Legal services 14 6 0 17 11 43 9 41 59 20
2019 Administration and operations 39 8 21 0 7 26 0 63 9 15
2019 Human resources 45 15 8 0 0 32 0 89 0 15
2019 Financial management 0 16 33 0 0 33 17 32 0 10
2019 Other services to the public 44 13 14 7 0 21 0 73 9 15

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 27 35 7 11 3 17 0 75 17 25
2024 Communications or public affairs 47 25 9 19 0 0 0 72 19 10
2024 Legal services 59 20 4 4 0 4 9 91 5 25
2024 Administration and operations 60 26 10 0 0 3 0 90 0 30
2024 Human resources 46 22 18 8 0 6 0 73 8 15
2024 Financial management 68 14 7 0 0 11 0 92 0 10
2024 Information technology 49 37 14 0 0 0 0 86 0 15
2024 Policy 40 40 5 5 0 5 5 89 6 20
2022 Federal regulators 53 20 17 10 0 0 0 73 10 10
2022 Compliance, inspection and enforcement 37 22 17 0 0 24 0 78 0 20
2022 Communications or public affairs 67 33 0 0 0 0 0 100 0 10
2022 Legal services 63 18 3 4 0 12 0 92 4 25
2022 Administration and operations 55 29 3 3 0 10 0 94 3 30
2022 Human resources 57 23 21 0 0 0 0 79 0 15
2022 Financial management 48 52 0 0 0 0 0 100 0 15
2022 Policy 41 25 17 0 0 17 0 80 0 15
2020 Compliance, inspection and enforcement 42 21 9 16 0 12 0 71 18 20
2020 Legal services 32 25 16 0 9 18 0 69 11 25
2020 Administration and operations 45 25 10 3 0 16 0 84 4 30
2020 Human resources 76 6 6 0 0 6 6 93 0 15
2020 Financial management 58 0 32 0 0 10 0 64 0 10
2020 Policy 50 38 0 0 0 6 6 100 0 15
2020 Other services to the public 68 5 0 10 13 5 0 76 24 20
2020 None of the above 66 13 6 6 0 9 0 86 7 15
2019 Compliance, inspection and enforcement 40 40 10 0 10 0 0 80 10 10
2019 Legal services 56 0 17 17 6 5 0 59 24 20
2019 Administration and operations 58 13 8 7 0 14 0 83 8 15
2019 Human resources 85 8 8 0 0 0 0 92 0 15
2019 Financial management 27 30 25 0 0 17 0 69 0 10
2019 Other services to the public 44 34 14 7 0 0 0 78 7 15

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Legal services 0 100 25
2024 Financial management 0 100 10
2024 Information technology 0 100 15
2024 Policy 0 100 20
2024 Other services to the public 0 100 10
2022 Federal regulators 0 100 10
2022 Communications or public affairs 0 100 10
2022 Financial management 0 100 15
2022 Other services to the public 0 100 10
2020 Human resources 0 100 15
2020 Financial management 0 100 10
2020 Policy 0 100 15
2020 None of the above 0 100 15
2019 Human resources 0 100 15
2019 Financial management 0 100 10
2019 Other services to the public 0 100 15

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 47 10 20 0 0 24 0 74 0 10
2024 Legal services 42 12 12 5 0 13 17 77 7 25
2024 Administration and operations 49 14 16 0 0 17 3 79 0 30
2024 Policy 40 22 5 11 0 21 0 79 14 20
2022 Legal services 27 7 0 0 3 52 11 91 9 25
2022 Administration and operations 36 12 9 3 0 26 13 80 5 30
2022 Human resources 58 0 21 0 0 14 6 73 0 15
2022 Financial management 40 0 24 0 0 29 7 62 0 15
2020 Compliance, inspection and enforcement 21 14 19 5 5 33 5 56 15 20
2020 Legal services 25 13 17 3 9 30 3 56 18 25
2020 Administration and operations 41 21 7 6 2 19 4 80 11 30
2020 Human resources 53 6 0 0 0 36 6 100 0 15
2020 Financial management 27 21 11 0 0 31 10 81 0 10
2020 Policy 50 13 13 6 0 19 0 77 8 15
2020 Other services to the public 28 10 5 10 13 20 15 58 35 20
2020 None of the above 41 0 28 0 0 31 0 60 0 15
2019 Compliance, inspection and enforcement 40 10 40 0 0 10 0 56 0 10
2019 Legal services 28 6 11 6 11 33 6 54 27 20
2019 Administration and operations 44 8 7 7 7 21 8 73 18 15
2019 Human resources 53 8 8 0 0 32 0 89 0 15
2019 Financial management 8 17 32 0 0 33 9 45 0 10
2019 Other services to the public 37 13 7 7 0 36 0 78 11 15

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 42 36 3 11 3 5 0 81 15 25
2024 Communications or public affairs 56 0 20 8 0 16 0 67 10 10
2024 Legal services 66 21 4 0 0 4 4 95 0 25
2024 Administration and operations 57 29 6 4 0 4 0 89 4 30
2024 Human resources 47 32 7 14 0 0 0 79 14 15
2024 Financial management 49 51 0 0 0 0 0 100 0 10
2024 Information technology 40 52 8 0 0 0 0 92 0 15
2024 Policy 61 22 5 6 0 5 0 88 6 20
2024 Other services to the public 44 21 12 0 0 23 0 84 0 10
2022 Federal regulators 62 28 10 0 0 0 0 90 0 10
2022 Compliance, inspection and enforcement 51 34 10 0 0 6 0 89 0 20
2022 Communications or public affairs 87 13 0 0 0 0 0 100 0 10
2022 Legal services 60 21 3 0 0 12 4 96 0 25
2022 Administration and operations 65 19 6 3 0 7 0 91 3 30
2022 Human resources 71 8 21 0 0 0 0 79 0 15
2022 Financial management 63 30 0 0 0 7 0 100 0 15
2022 Policy 62 21 11 0 0 7 0 88 0 20
2022 Other services to the public 83 0 0 9 0 9 0 91 9 10
2020 Compliance, inspection and enforcement 56 12 9 7 5 12 0 76 13 20
2020 Legal services 39 32 9 0 9 10 0 80 10 25
2020 Administration and operations 58 24 8 3 0 7 0 87 4 30
2020 Human resources 76 6 6 0 0 6 6 93 0 15
2020 Financial management 58 10 22 0 0 10 0 76 0 10
2020 Policy 75 6 6 6 0 6 0 87 7 15
2020 Other services to the public 58 15 5 13 5 5 0 76 18 20
2020 None of the above 72 13 0 0 0 15 0 100 0 15
2019 Compliance, inspection and enforcement 50 30 10 0 10 0 0 80 10 10
2019 Legal services 62 17 6 6 6 5 0 82 12 20
2019 Administration and operations 50 14 7 7 0 14 8 83 8 15
2019 Human resources 85 8 0 0 0 8 0 100 0 15
2019 Financial management 35 24 24 0 0 17 0 71 0 10
2019 Other services to the public 59 27 7 0 0 7 0 92 0 15

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 51 49 25
2024 Communications or public affairs 18 82 10
2024 Legal services 47 53 25
2024 Administration and operations 23 77 30
2024 Human resources 29 71 15
2024 Financial management 7 93 10
2024 Information technology 6 94 15
2024 Policy 29 71 20
2024 Other services to the public 53 47 10
2022 Federal regulators 18 82 10
2022 Compliance, inspection and enforcement 16 84 20
2022 Communications or public affairs 0 100 10
2022 Legal services 31 69 25
2022 Administration and operations 18 82 30
2022 Human resources 14 86 15
2022 Financial management 0 100 15
2022 Policy 35 65 20
2022 Other services to the public 8 92 10
2020 Compliance, inspection and enforcement 29 71 20
2020 Legal services 42 58 25
2020 Administration and operations 12 88 30
2020 Human resources 30 70 15
2020 Financial management 10 90 10
2020 Policy 19 81 15
2020 Other services to the public 63 37 20
2020 None of the above 35 65 15
2019 Compliance, inspection and enforcement 60 40 10
2019 Legal services 45 55 20
2019 Administration and operations 47 53 15
2019 Human resources 24 76 15
2019 Financial management 9 91 10
2019 Other services to the public 56 44 15

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 70 30 15
2024 Legal services 83 17 10
2020 Legal services 82 18 10
2020 Other services to the public 62 38 10

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 92 8 15
2024 Legal services 100 0 10
2020 Legal services 89 11 10
2020 Other services to the public 87 13 10

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 52 39 0 9 0 0 0 91 9 10
2024 Legal services 73 27 0 0 0 0 0 100 0 10
2020 Other services to the public 48 29 0 10 0 0 14 89 11 10

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 74 11 4 7 4 0 0 85 11 25
2024 Communications or public affairs 76 16 0 8 0 0 0 92 8 10
2024 Legal services 79 17 4 0 0 0 0 96 0 25
2024 Administration and operations 57 31 4 3 0 2 3 93 3 30
2024 Human resources 54 28 6 6 0 0 6 87 6 15
2024 Financial management 55 34 0 11 0 0 0 89 11 10
2024 Information technology 41 33 17 0 0 0 8 81 0 15
2024 Policy 73 27 0 0 0 0 0 100 0 20
2024 Other services to the public 58 33 0 9 0 0 0 91 9 10
2022 Federal regulators 72 18 0 0 10 0 0 90 10 10
2022 Compliance, inspection and enforcement 72 12 0 11 0 0 5 88 12 20
2022 Communications or public affairs 63 19 18 0 0 0 0 82 0 10
2022 Legal services 67 26 0 7 0 0 0 93 7 25
2022 Administration and operations 56 38 6 0 0 0 0 94 0 30
2022 Human resources 70 15 15 0 0 0 0 85 0 15
2022 Financial management 69 16 0 7 0 0 9 93 7 15
2022 Policy 67 33 0 0 0 0 0 100 0 20
2022 Other services to the public 82 18 0 0 0 0 0 100 0 10
2020 Compliance, inspection and enforcement 68 14 0 19 0 0 0 81 19 20
2020 Legal services 65 23 4 7 0 0 0 88 7 25
2020 Administration and operations 65 22 7 4 2 0 0 87 6 30
2020 Human resources 70 24 0 0 0 0 6 100 0 15
2020 Financial management 50 39 11 0 0 0 0 89 0 10
2020 Policy 89 11 0 0 0 0 0 100 0 15
2020 Other services to the public 63 10 5 0 8 5 8 85 9 20
2020 None of the above 48 43 10 0 0 0 0 90 0 15
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 43 27 7 19 0 3 0 73 20 25
2024 Communications or public affairs 67 10 0 24 0 0 0 76 24 10
2024 Legal services 75 16 4 0 0 4 0 95 0 25
2024 Administration and operations 54 36 3 7 0 0 0 90 7 30
2024 Human resources 72 28 0 0 0 0 0 100 0 15
2024 Financial management 85 15 0 0 0 0 0 100 0 10
2024 Information technology 43 41 0 8 0 0 8 91 9 15
2024 Policy 68 22 5 0 0 0 5 94 0 20
2024 Other services to the public 79 0 0 21 0 0 0 79 21 10
2022 Federal regulators 73 8 0 18 0 0 0 82 18 10
2022 Compliance, inspection and enforcement 72 5 0 11 11 0 0 78 22 20
2022 Communications or public affairs 81 19 0 0 0 0 0 100 0 10
2022 Legal services 74 19 0 4 0 0 3 96 4 25
2022 Administration and operations 64 29 4 3 0 0 0 93 3 30
2022 Human resources 68 25 7 0 0 0 0 93 0 15
2022 Financial management 56 38 0 0 7 0 0 93 7 15
2022 Policy 62 38 0 0 0 0 0 100 0 20
2022 Other services to the public 57 18 16 9 0 0 0 75 9 10
2020 Compliance, inspection and enforcement 51 28 9 5 7 0 0 79 12 20
2020 Legal services 44 29 13 6 7 0 0 74 13 25
2020 Administration and operations 66 25 0 7 3 0 0 90 10 30
2020 Human resources 71 12 18 0 0 0 0 82 0 15
2020 Financial management 60 18 10 11 0 0 0 78 11 10
2020 Policy 69 25 6 0 0 0 0 94 0 15
2020 Other services to the public 60 15 5 5 8 0 8 81 14 20
2020 None of the above 64 21 0 15 0 0 0 85 15 15

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 7 18 4 7 40 4 20 62 33 25
2024 Communications or public affairs 8 0 11 0 64 0 17 77 10 10
2024 Legal services 0 8 19 4 42 0 27 63 11 25
2024 Administration and operations 8 6 12 6 48 3 18 68 17 30
2024 Human resources 0 22 6 20 37 8 7 67 26 15
2024 Financial management 0 0 0 7 60 0 33 100 0 10
2024 Information technology 0 0 9 9 66 0 16 89 0 15
2024 Policy 0 22 5 7 39 5 22 63 31 20
2024 Other services to the public 0 0 29 17 22 0 32 58 0 10
2022 Federal regulators 0 9 8 10 47 8 17 76 12 10
2022 Compliance, inspection and enforcement 6 0 5 11 61 5 12 86 7 20
2022 Communications or public affairs 0 0 0 0 52 0 48 100 0 10
2022 Legal services 9 10 12 7 29 4 29 53 30 25
2022 Administration and operations 3 3 13 0 46 8 27 71 9 30
2022 Human resources 0 8 13 0 58 0 21 74 10 15
2022 Financial management 0 0 8 0 78 0 14 91 0 15
2022 Policy 6 6 5 15 34 16 18 75 18 20
2022 Other services to the public 0 0 0 9 51 0 40 100 0 10

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 23 42 17 15 3 0 0 65 18 25
2024 Communications or public affairs 53 28 0 19 0 0 0 81 19 10
2024 Legal services 55 24 9 7 0 5 0 83 8 25
2024 Administration and operations 24 47 17 12 0 0 0 71 12 30
2024 Human resources 28 50 22 0 0 0 0 78 0 15
2024 Financial management 24 42 23 0 0 11 0 74 0 10
2024 Information technology 26 51 7 6 10 0 0 77 17 15
2024 Policy 10 55 11 6 19 0 0 65 25 20
2024 Other services to the public 18 36 12 34 0 0 0 54 34 10
2022 Federal regulators 52 29 0 8 10 0 0 81 19 10
2022 Compliance, inspection and enforcement 27 51 11 11 0 0 0 78 11 20
2022 Communications or public affairs 47 53 0 0 0 0 0 100 0 10
2022 Legal services 57 36 3 0 4 0 0 93 4 25
2022 Administration and operations 38 43 10 0 6 3 0 84 6 30
2022 Human resources 64 16 13 8 0 0 0 79 8 15
2022 Financial management 32 47 21 0 0 0 0 79 0 15
2022 Policy 23 51 26 0 0 0 0 74 0 20
2022 Other services to the public 55 28 17 0 0 0 0 83 0 10
2020 Compliance, inspection and enforcement 54 35 7 5 0 0 0 88 5 20
2020 Legal services 40 39 9 4 4 3 0 82 9 25
2020 Administration and operations 56 24 14 6 0 0 0 80 6 30
2020 Human resources 71 6 12 6 0 6 0 81 6 15
2020 Financial management 40 39 11 0 0 10 0 87 0 10
2020 Policy 46 42 6 0 0 6 0 93 0 15
2020 Other services to the public 43 35 0 5 13 0 5 82 18 20
2020 None of the above 57 34 0 0 0 9 0 100 0 15
2019 Compliance, inspection and enforcement 40 30 20 10 0 0 0 70 10 10
2019 Legal services 62 10 17 6 0 5 0 76 6 20
2019 Administration and operations 50 35 0 14 0 0 0 86 14 15
2019 Human resources 70 23 0 0 0 8 0 100 0 15
2019 Financial management 43 43 14 0 0 0 0 86 0 10
2019 Other services to the public 57 36 7 0 0 0 0 93 0 15

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Compliance, inspection and enforcement 15 30 36 16 3 25
2024 Communications or public affairs 26 19 45 9 0 10
2024 Legal services 29 27 37 0 7 25
2024 Administration and operations 14 29 31 20 6 30
2024 Human resources 16 13 35 27 8 15
2024 Financial management 14 14 23 48 0 10
2024 Information technology 17 12 52 19 0 15
2024 Policy 6 33 16 35 11 20
2024 Other services to the public 0 8 37 55 0 10
2022 Federal regulators 8 8 56 17 10 10
2022 Compliance, inspection and enforcement 16 21 24 22 17 20
2022 Communications or public affairs 29 29 33 10 0 10
2022 Legal services 24 24 23 18 11 25
2022 Administration and operations 13 29 43 12 4 30
2022 Human resources 7 15 78 0 0 15
2022 Financial management 22 33 31 13 0 15
2022 Policy 12 11 40 32 5 20
2022 Other services to the public 9 19 33 21 18 10

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 49 39 0 3 3 5 0 93 7 25
2024 Communications or public affairs 83 9 0 8 0 0 0 92 8 10
2024 Legal services 79 12 4 0 0 4 0 95 0 25
2024 Administration and operations 63 30 7 0 0 0 0 93 0 30
2024 Human resources 73 27 0 0 0 0 0 100 0 15
2024 Financial management 81 19 0 0 0 0 0 100 0 10
2024 Information technology 51 22 0 10 0 0 16 88 12 15
2024 Policy 83 7 11 0 0 0 0 89 0 20
2024 Other services to the public 70 21 0 9 0 0 0 91 9 10
2022 Federal regulators 73 8 8 10 0 0 0 82 10 10
2022 Compliance, inspection and enforcement 61 16 6 11 0 6 0 82 11 20
2022 Communications or public affairs 90 10 0 0 0 0 0 100 0 10
2022 Legal services 83 14 0 3 0 0 0 97 3 25
2022 Administration and operations 76 13 6 0 3 3 0 91 3 30
2022 Human resources 79 6 15 0 0 0 0 85 0 15
2022 Financial management 56 38 7 0 0 0 0 93 0 15
2022 Policy 57 38 5 0 0 0 0 95 0 20
2022 Other services to the public 64 18 9 8 0 0 0 82 8 10
2020 Compliance, inspection and enforcement 58 9 32 0 0 0 0 68 0 20
2020 Legal services 58 23 7 3 9 0 0 81 12 25
2020 Administration and operations 66 14 7 9 0 3 0 83 10 30
2020 Human resources 64 24 12 0 0 0 0 88 0 15
2020 Financial management 68 32 0 0 0 0 0 100 0 10
2020 Policy 80 7 7 0 0 7 0 93 0 15
2020 Other services to the public 60 15 10 0 8 0 8 81 8 20
2020 None of the above 70 14 0 9 0 7 0 90 10 15

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 28 24 10 23 7 8 0 56 33 25
2024 Communications or public affairs 67 0 0 33 0 0 0 67 33 10
2024 Legal services 79 8 4 4 0 4 0 91 4 25
2024 Administration and operations 45 45 4 6 0 0 0 90 6 30
2024 Human resources 72 21 7 0 0 0 0 93 0 15
2024 Financial management 63 26 0 0 11 0 0 89 11 10
2024 Information technology 37 36 0 8 10 0 8 80 20 15
2024 Policy 62 27 5 5 0 0 0 89 5 20
2024 Other services to the public 70 0 0 18 12 0 0 70 30 10
2022 Federal regulators 73 8 0 18 0 0 0 82 18 10
2022 Compliance, inspection and enforcement 56 16 0 11 17 0 0 72 28 20
2022 Communications or public affairs 81 10 9 0 0 0 0 91 0 10
2022 Legal services 62 19 8 11 0 0 0 81 11 25
2022 Administration and operations 54 30 7 6 3 0 0 84 9 30
2022 Human resources 78 15 7 0 0 0 0 93 0 15
2022 Financial management 24 53 0 7 0 7 9 92 8 15
2022 Policy 57 16 27 0 0 0 0 73 0 20
2022 Other services to the public 57 0 16 27 0 0 0 57 27 10
2020 Compliance, inspection and enforcement 49 16 16 12 7 0 0 65 19 20
2020 Legal services 44 22 16 6 12 0 0 66 18 25
2020 Administration and operations 59 25 3 7 6 0 0 84 13 30
2020 Human resources 71 18 0 12 0 0 0 88 12 15
2020 Financial management 50 39 11 0 0 0 0 89 0 10
2020 Policy 62 19 13 0 0 6 0 87 0 15
2020 Other services to the public 60 10 10 5 8 0 8 76 14 20
2020 None of the above 64 9 13 6 9 0 0 72 15 15

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 24 38 17 17 3 0 0 63 21 25
2024 Communications or public affairs 38 43 8 11 0 0 0 81 11 10
2024 Legal services 59 24 8 4 5 0 0 83 8 25
2024 Administration and operations 39 36 15 10 0 0 0 75 10 30
2024 Human resources 32 40 28 0 0 0 0 72 0 15
2024 Financial management 32 57 0 0 11 0 0 89 11 10
2024 Information technology 54 19 17 0 10 0 0 73 10 15
2024 Policy 37 29 0 18 10 6 0 71 29 20
2024 Other services to the public 9 45 12 22 12 0 0 54 34 10
2022 Federal regulators 25 55 0 10 10 0 0 80 20 10
2022 Compliance, inspection and enforcement 40 28 27 5 0 0 0 68 5 20
2022 Communications or public affairs 51 49 0 0 0 0 0 100 0 10
2022 Legal services 48 33 3 6 10 0 0 81 16 25
2022 Administration and operations 39 49 3 6 3 0 0 89 8 30
2022 Human resources 33 38 22 8 0 0 0 71 8 15
2022 Financial management 41 59 0 0 0 0 0 100 0 15
2022 Policy 32 40 11 12 6 0 0 71 18 15
2022 Other services to the public 16 40 28 17 0 0 0 56 17 10
2020 Compliance, inspection and enforcement 37 40 12 7 5 0 0 77 12 20
2020 Legal services 35 31 22 3 9 0 0 66 12 25
2020 Administration and operations 53 24 11 13 0 0 0 76 13 30
2020 Human resources 66 28 0 7 0 0 0 93 7 15
2020 Financial management 47 53 0 0 0 0 0 100 0 10
2020 Policy 56 25 19 0 0 0 0 81 0 15
2020 Other services to the public 48 25 15 0 13 0 0 73 13 20
2020 None of the above 41 37 21 0 0 0 0 79 0 15
2019 Compliance, inspection and enforcement 30 20 20 20 10 0 0 50 30 10
2019 Legal services 40 22 16 17 0 5 0 66 18 20
2019 Administration and operations 44 37 7 13 0 0 0 80 13 15
2019 Human resources 85 15 0 0 0 0 0 100 0 15
2019 Financial management 8 62 30 0 0 0 0 70 0 10
2019 Other services to the public 16 50 20 14 0 0 0 66 14 15

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 45 20 15 8 7 0 3 47 53 25
2024 Communications or public affairs 55 0 9 9 19 0 8 60 40 10
2024 Legal services 52 22 15 0 8 0 4 53 47 25
2024 Administration and operations 50 23 15 0 4 0 7 54 46 30
2024 Human resources 80 6 14 0 0 0 0 80 20 15
2024 Financial management 33 26 17 7 18 0 0 33 67 10
2024 Information technology 42 34 6 0 10 0 8 46 54 15
2024 Policy 52 41 0 0 7 0 0 52 48 15
2024 Other services to the public 30 40 17 13 0 0 0 30 70 10
2022 Federal regulators 63 8 19 10 0 0 0 10
2022 Compliance, inspection and enforcement 30 49 11 0 11 0 0 20
2022 Communications or public affairs 53 9 19 9 0 0 10 10
2022 Legal services 63 15 19 3 0 0 0 25
2022 Administration and operations 54 32 3 3 7 0 0 30
2022 Human resources 60 15 0 0 25 0 0 15
2022 Financial management 48 23 15 7 7 0 0 15
2022 Policy 38 39 7 6 10 0 0 20
2022 Other services to the public 82 9 0 0 9 0 0 10
2020 Compliance, inspection and enforcement 37 33 26 5 0 0 0 20
2020 Legal services 43 26 22 4 5 0 0 25
2020 Administration and operations 61 17 4 11 8 0 0 30
2020 Human resources 59 12 18 0 12 0 0 15
2020 Financial management 15 53 32 0 0 0 0 10
2020 Policy 50 19 6 13 13 0 0 15
2020 Other services to the public 61 21 5 8 5 0 0 20
2020 None of the above 25 16 35 9 15 0 0 15
2019 Compliance, inspection and enforcement 30 30 30 0 10 0 0 10
2019 Legal services 33 28 16 17 6 0 0 20
2019 Administration and operations 47 27 19 0 7 0 0 15
2019 Human resources 18 46 23 8 6 0 0 15
2019 Financial management 19 43 38 0 0 0 0 10
2019 Other services to the public 37 14 29 7 13 0 0 15

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 28 24 23 14 11 0 0 28 72 25
2024 Communications or public affairs 11 42 28 0 19 0 0 11 89 10
2024 Legal services 26 22 13 24 15 0 0 26 74 25
2024 Administration and operations 21 41 19 10 9 0 0 21 79 30
2024 Human resources 16 13 31 13 27 0 0 16 84 15
2024 Financial management 17 30 28 8 18 0 0 17 83 10
2024 Information technology 41 12 26 6 6 0 8 45 55 15
2024 Policy 15 18 39 11 17 0 0 15 85 20
2024 Other services to the public 9 0 34 48 9 0 0 9 91 10
2022 Federal regulators 0 8 44 39 8 0 0 10
2022 Compliance, inspection and enforcement 17 22 40 5 15 0 0 20
2022 Communications or public affairs 41 19 21 0 20 0 0 10
2022 Legal services 21 24 21 17 18 0 0 25
2022 Administration and operations 23 26 9 21 18 0 3 30
2022 Human resources 21 24 21 21 14 0 0 15
2022 Financial management 7 45 25 14 9 0 0 15
2022 Policy 17 28 21 16 18 0 0 20
2022 Other services to the public 10 55 0 9 26 0 0 10
2020 Compliance, inspection and enforcement 23 21 28 23 5 0 0 20
2020 Legal services 7 33 26 12 18 3 0 25
2020 Administration and operations 21 38 14 18 9 0 0 30
2020 Human resources 13 38 11 20 19 0 0 15
2020 Financial management 0 11 60 18 10 0 0 10
2020 Policy 15 6 25 44 11 0 0 15
2020 Other services to the public 0 29 11 16 39 0 5 20
2020 None of the above 22 41 24 6 6 0 0 15
2019 Compliance, inspection and enforcement 30 20 20 10 20 0 0 10
2019 Legal services 4 41 27 17 11 0 0 20
2019 Administration and operations 21 32 22 18 7 0 0 15
2019 Human resources 33 15 36 15 0 0 0 15
2019 Financial management 17 17 43 8 14 0 0 10
2019 Other services to the public 7 21 37 20 14 0 0 15

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 51 17 26 3 3 0 0 51 49 25
2024 Communications or public affairs 39 34 18 0 9 0 0 39 61 10
2024 Legal services 33 27 21 10 4 0 4 35 65 25
2024 Administration and operations 41 42 12 3 3 0 0 41 59 30
2024 Human resources 22 38 6 20 14 0 0 22 78 15
2024 Financial management 32 40 7 11 11 0 0 32 68 10
2024 Information technology 43 36 0 6 6 0 8 47 53 15
2024 Policy 35 30 11 6 13 0 5 37 63 15
2024 Other services to the public 17 30 30 0 23 0 0 17 83 10
2022 Federal regulators 44 20 17 19 0 0 0 10
2022 Compliance, inspection and enforcement 37 26 16 6 15 0 0 20
2022 Communications or public affairs 18 52 10 10 10 0 0 10
2022 Legal services 33 29 27 3 4 0 4 25
2022 Administration and operations 43 18 26 3 6 0 4 30
2022 Human resources 20 27 32 7 14 0 0 15
2022 Financial management 30 48 15 7 0 0 0 15
2022 Policy 28 34 21 11 6 0 0 20
2022 Other services to the public 44 21 9 0 26 0 0 10
2020 Compliance, inspection and enforcement 28 26 28 14 5 0 0 20
2020 Legal services 23 37 20 0 13 3 3 25
2020 Administration and operations 49 22 23 3 0 0 4 30
2020 Human resources 42 22 12 12 12 0 0 15
2020 Financial management 40 18 32 0 10 0 0 10
2020 Policy 33 19 25 17 0 6 0 15
2020 Other services to the public 15 33 10 5 32 0 5 20
2020 None of the above 45 36 6 0 6 0 6 15
2019 Compliance, inspection and enforcement 50 20 0 10 10 0 10 10
2019 Legal services 32 34 23 12 0 0 0 20
2019 Administration and operations 45 39 8 0 8 0 0 15
2019 Human resources 49 29 8 15 0 0 0 15
2019 Financial management 17 25 33 16 0 0 8 10
2019 Other services to the public 43 30 7 20 0 0 0 15

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 23 16 27 15 18 0 0 23 77 25
2024 Communications or public affairs 27 27 17 10 20 0 0 27 73 10
2024 Legal services 23 17 10 20 31 0 0 23 77 25
2024 Administration and operations 6 29 26 13 26 0 0 6 94 30
2024 Human resources 8 16 28 15 33 0 0 8 92 15
2024 Financial management 17 15 36 21 11 0 0 17 83 10
2024 Information technology 27 21 20 10 13 0 8 29 71 15
2024 Policy 11 15 22 16 37 0 0 11 89 20
2024 Other services to the public 9 0 16 39 36 0 0 9 91 10
2022 Federal regulators 0 18 26 28 28 0 0 10
2022 Compliance, inspection and enforcement 18 26 30 5 21 0 0 20
2022 Communications or public affairs 41 0 28 11 20 0 0 10
2022 Legal services 22 21 26 20 7 4 0 25
2022 Administration and operations 9 32 29 17 13 0 0 30
2022 Human resources 13 13 38 28 8 0 0 15
2022 Financial management 15 46 8 7 23 0 0 15
2022 Policy 0 23 27 17 33 0 0 20
2022 Other services to the public 25 21 9 18 18 0 9 10
2020 Compliance, inspection and enforcement 21 23 19 28 9 0 0 20
2020 Legal services 20 19 13 21 24 3 0 25
2020 Administration and operations 25 40 13 6 8 0 7 30
2020 Human resources 26 29 6 25 13 0 0 15
2020 Financial management 0 32 29 28 10 0 0 10
2020 Policy 8 13 31 19 23 6 0 15
2020 Other services to the public 5 17 25 35 13 0 5 20
2020 None of the above 16 35 15 13 13 9 0 15
2019 Compliance, inspection and enforcement 10 10 30 20 30 0 0 10
2019 Legal services 10 29 28 27 6 0 0 20
2019 Administration and operations 13 27 13 26 13 8 0 15
2019 Human resources 41 13 30 15 0 0 0 15
2019 Financial management 8 28 17 24 22 0 0 10
2019 Other services to the public 23 24 30 15 8 0 0 15

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 56 8 26 3 7 0 0 56 44 25
2024 Communications or public affairs 71 11 10 9 0 0 0 71 29 10
2024 Legal services 34 30 4 15 17 0 0 34 66 25
2024 Administration and operations 63 22 6 0 6 0 3 65 35 30
2024 Human resources 59 21 0 0 20 0 0 59 41 15
2024 Financial management 46 54 0 0 0 0 0 46 54 10
2024 Information technology 64 16 6 0 6 0 8 70 30 15
2024 Policy 41 25 28 0 6 0 0 41 59 15
2024 Other services to the public 54 9 17 11 9 0 0 54 46 10
2022 Federal regulators 53 28 9 10 0 0 0 10
2022 Compliance, inspection and enforcement 47 22 11 5 15 0 0 20
2022 Legal services 40 22 23 4 11 0 0 25
2022 Administration and operations 55 14 13 3 6 0 8 30
2022 Human resources 71 6 16 7 0 0 0 15
2022 Financial management 38 33 7 15 7 0 0 15
2022 Policy 29 38 16 6 12 0 0 20
2022 Other services to the public 65 9 0 0 18 0 9 10
2020 Compliance, inspection and enforcement 42 37 16 0 5 0 0 20
2020 Legal services 36 22 12 4 18 3 4 25
2020 Administration and operations 50 24 17 3 6 0 0 30
2020 Human resources 76 0 13 6 6 0 0 15
2020 Financial management 11 28 42 8 10 0 0 10
2020 Policy 21 25 29 13 6 6 0 15
2020 Other services to the public 20 23 20 15 17 0 5 20
2020 None of the above 56 25 19 0 0 0 0 15
2019 Compliance, inspection and enforcement 70 0 0 0 20 0 10 10
2019 Legal services 24 26 22 22 6 0 0 20
2019 Administration and operations 41 44 0 0 0 8 8 15
2019 Human resources 77 8 0 15 0 0 0 15
2019 Financial management 35 35 16 14 0 0 0 10
2019 Other services to the public 66 7 20 7 0 0 0 15

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 42 25 15 6 11 0 0 42 58 25
2024 Communications or public affairs 29 43 9 11 0 0 8 31 69 10
2024 Legal services 43 24 13 12 8 0 0 43 57 25
2024 Administration and operations 45 33 12 3 7 0 0 45 55 30
2024 Human resources 37 21 21 0 20 0 0 37 63 15
2024 Financial management 23 26 44 0 7 0 0 23 77 10
2024 Information technology 44 19 12 6 10 0 8 48 52 15
2024 Policy 23 32 24 16 5 0 0 23 77 20
2024 Other services to the public 17 42 21 11 9 0 0 17 83 10
2022 Federal regulators 45 19 27 0 9 0 0 10
2022 Compliance, inspection and enforcement 36 11 36 6 11 0 0 15
2022 Communications or public affairs 72 10 19 0 0 0 0 10
2022 Legal services 34 28 17 10 11 0 0 25
2022 Administration and operations 48 22 16 7 3 0 4 30
2022 Human resources 28 37 14 7 14 0 0 15
2022 Financial management 44 24 7 24 0 0 0 15
2022 Policy 29 31 22 6 12 0 0 20
2022 Other services to the public 34 17 22 0 26 0 0 10
2020 Compliance, inspection and enforcement 42 23 14 16 5 0 0 20
2020 Legal services 16 28 29 9 18 0 0 25
2020 Administration and operations 35 24 15 8 17 0 0 30
2020 Human resources 39 24 6 25 6 0 0 15
2020 Financial management 19 42 18 21 0 0 0 10
2020 Policy 17 25 13 34 13 0 0 15
2020 Other services to the public 20 18 15 25 22 0 0 20
2020 None of the above 41 15 13 16 15 0 0 15
2019 Compliance, inspection and enforcement 70 10 0 10 10 0 0 10
2019 Legal services 9 38 36 18 0 0 0 20
2019 Administration and operations 31 54 14 0 0 0 0 15
2019 Human resources 38 55 8 0 0 0 0 15
2019 Financial management 27 38 19 16 0 0 0 10
2019 Other services to the public 44 27 7 14 7 0 0 15

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 36 29 25 11 0 0 0 36 64 25
2024 Legal services 55 28 13 0 4 0 0 55 45 25
2024 Administration and operations 37 30 20 3 4 0 6 39 61 30
2024 Human resources 36 28 23 7 6 0 0 36 64 15
2024 Financial management 56 16 7 22 0 0 0 56 44 10
2024 Information technology 35 26 31 0 0 0 8 39 61 15
2024 Policy 11 45 33 0 11 0 0 11 89 20
2024 Other services to the public 18 17 30 0 12 0 23 24 76 10
2022 Federal regulators 63 27 0 10 0 0 0 10
2022 Compliance, inspection and enforcement 34 35 16 10 5 0 0 20
2022 Communications or public affairs 37 44 19 0 0 0 0 10
2022 Legal services 54 17 21 4 0 4 0 25
2022 Administration and operations 52 36 6 3 3 0 0 30
2022 Human resources 62 19 11 0 8 0 0 15
2022 Financial management 47 38 0 0 0 8 7 15
2022 Policy 39 28 15 18 0 0 0 20
2022 Other services to the public 51 40 0 9 0 0 0 10
2020 Compliance, inspection and enforcement 35 42 19 5 0 0 0 20
2020 Legal services 34 34 23 4 4 0 0 25
2020 Administration and operations 54 24 13 5 4 0 0 30
2020 Human resources 62 19 6 6 0 7 0 15
2020 Financial management 47 21 21 0 0 11 0 10
2020 Policy 33 36 6 6 0 13 6 15
2020 Other services to the public 38 15 30 0 17 0 0 20
2020 None of the above 57 19 9 15 0 0 0 15
2019 Compliance, inspection and enforcement 10 30 30 20 10 0 0 10
2019 Legal services 56 28 10 6 0 0 0 20
2019 Administration and operations 49 44 0 0 0 0 7 15
2019 Human resources 54 38 8 0 0 0 0 15
2019 Financial management 33 27 24 16 0 0 0 10
2019 Other services to the public 30 43 21 6 0 0 0 15

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 17 35 26 11 7 3 0 18 82 25
2024 Communications or public affairs 29 51 9 0 11 0 0 29 71 10
2024 Legal services 56 13 23 4 4 0 0 56 44 25
2024 Administration and operations 43 26 9 13 3 3 2 46 54 30
2024 Human resources 14 8 58 7 13 0 0 14 86 15
2024 Financial management 39 8 17 14 22 0 0 39 61 10
2024 Information technology 23 32 6 30 0 0 8 25 75 15
2024 Policy 26 31 12 21 11 0 0 26 74 20
2024 Other services to the public 9 9 34 24 12 0 12 10 90 10
2022 Federal regulators 36 18 19 9 19 0 0 10
2022 Compliance, inspection and enforcement 12 38 29 5 10 0 5 20
2022 Communications or public affairs 60 9 21 0 10 0 0 10
2022 Legal services 32 37 16 16 0 0 0 25
2022 Administration and operations 30 42 12 6 6 0 4 30
2022 Human resources 33 32 21 6 8 0 0 15
2022 Financial management 31 59 10 0 0 0 0 15
2022 Policy 24 38 22 16 0 0 0 20
2022 Other services to the public 19 55 9 9 9 0 0 10
2020 Compliance, inspection and enforcement 53 23 16 7 0 0 0 20
2020 Legal services 16 43 30 0 7 3 0 25
2020 Administration and operations 37 37 7 9 7 3 0 30
2020 Human resources 34 36 24 6 0 0 0 15
2020 Financial management 18 51 21 10 0 0 0 10
2020 Policy 21 37 19 11 0 6 6 15
2020 Other services to the public 33 20 20 5 13 5 5 20
2020 None of the above 57 24 13 6 0 0 0 15
2019 Compliance, inspection and enforcement 20 20 40 0 20 0 0 10
2019 Legal services 22 56 10 11 0 0 0 20
2019 Administration and operations 13 60 21 0 0 0 7 15
2019 Human resources 54 23 23 0 0 0 0 15
2019 Financial management 27 33 24 16 0 0 0 10
2019 Other services to the public 23 43 14 20 0 0 0 15

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 33 33 19 15 0 0 0 33 67 25
2024 Communications or public affairs 73 17 11 0 0 0 0 73 27 10
2024 Legal services 76 11 9 0 4 0 0 76 24 25
2024 Administration and operations 53 23 10 7 6 0 0 53 47 30
2024 Human resources 30 13 23 19 15 0 0 30 70 15
2024 Financial management 58 24 7 0 11 0 0 58 42 10
2024 Information technology 36 15 10 20 10 0 8 39 61 15
2024 Policy 31 43 10 6 11 0 0 31 69 20
2024 Other services to the public 22 35 19 0 12 0 12 25 75 10
2022 Federal regulators 54 10 17 9 10 0 0 10
2022 Compliance, inspection and enforcement 23 34 16 21 0 0 5 20
2022 Communications or public affairs 47 34 9 10 0 0 0 10
2022 Legal services 57 19 13 7 0 3 0 25
2022 Administration and operations 48 29 13 0 6 0 4 30
2022 Human resources 71 0 15 6 8 0 0 15
2022 Financial management 53 47 0 0 0 0 0 15
2022 Policy 23 50 16 11 0 0 0 20
2022 Other services to the public 73 18 9 0 0 0 0 10
2020 Compliance, inspection and enforcement 30 46 12 12 0 0 0 20
2020 Legal services 31 28 22 9 3 3 4 25
2020 Administration and operations 53 25 10 7 2 3 0 30
2020 Human resources 58 24 18 0 0 0 0 15
2020 Financial management 47 22 31 0 0 0 0 10
2020 Policy 40 41 6 13 0 0 0 15
2020 Other services to the public 33 25 10 15 8 0 10 20
2020 None of the above 64 30 6 0 0 0 0 15
2019 Compliance, inspection and enforcement 20 30 30 0 20 0 0 10
2019 Legal services 33 39 16 11 0 0 0 20
2019 Administration and operations 52 21 21 0 0 0 7 15
2019 Human resources 54 38 8 0 0 0 0 15
2019 Financial management 32 36 8 24 0 0 0 10
2019 Other services to the public 44 14 21 13 7 0 0 15

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 65 17 3 7 8 0 0 65 35 25
2024 Communications or public affairs 54 20 18 8 0 0 0 54 46 10
2024 Legal services 76 16 8 0 0 0 0 76 24 25
2024 Administration and operations 54 28 8 0 7 0 2 55 45 30
2024 Human resources 56 15 20 0 8 0 0 56 44 15
2024 Financial management 32 39 7 11 11 0 0 32 68 10
2024 Information technology 35 34 0 6 17 0 8 39 61 15
2024 Policy 41 31 11 12 5 0 0 41 59 20
2024 Other services to the public 18 41 8 11 0 13 9 23 77 10
2022 Federal regulators 81 0 9 10 0 0 0 10
2022 Compliance, inspection and enforcement 57 17 6 5 11 0 5 20
2022 Communications or public affairs 62 9 9 20 0 0 0 10
2022 Legal services 70 16 10 0 4 0 0 25
2022 Administration and operations 55 19 6 9 6 0 4 30
2022 Human resources 73 13 8 7 0 0 0 15
2022 Financial management 55 38 0 7 0 0 0 15
2022 Policy 57 26 11 6 0 0 0 20
2022 Other services to the public 72 18 0 9 0 0 0 10
2020 Compliance, inspection and enforcement 77 12 7 0 5 0 0 20
2020 Legal services 46 22 12 9 12 0 0 25
2020 Administration and operations 58 16 7 13 3 3 0 30
2020 Human resources 58 36 6 0 0 0 0 15
2020 Financial management 36 42 22 0 0 0 0 10
2020 Policy 87 13 0 0 0 0 0 15
2020 Other services to the public 27 10 25 20 8 0 10 20
2020 None of the above 72 6 13 9 0 0 0 15
2019 Compliance, inspection and enforcement 40 30 20 0 10 0 0 10
2019 Legal services 56 11 22 6 6 0 0 20
2019 Administration and operations 35 52 7 0 7 0 0 15
2019 Human resources 70 15 0 15 0 0 0 15
2019 Financial management 51 41 0 0 8 0 0 10
2019 Other services to the public 71 15 6 8 0 0 0 15

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 47 20 28 0 5 0 0 47 53 25
2024 Communications or public affairs 82 10 9 0 0 0 0 82 18 10
2024 Legal services 72 20 4 0 0 4 0 75 25 25
2024 Administration and operations 62 25 3 3 6 0 0 62 38 30
2024 Human resources 64 15 14 0 6 0 0 64 36 15
2024 Financial management 65 24 0 0 11 0 0 65 35 10
2024 Information technology 46 36 10 0 0 0 8 50 50 15
2024 Policy 38 42 5 10 5 0 0 38 62 20
2024 Other services to the public 30 42 17 11 0 0 0 30 70 10
2022 Federal regulators 54 37 9 0 0 0 0 10
2022 Compliance, inspection and enforcement 24 43 27 6 0 0 0 20
2022 Communications or public affairs 13 20 38 18 0 0 10 10
2022 Legal services 46 26 7 9 12 0 0 25
2022 Administration and operations 50 35 3 3 9 0 0 30
2022 Human resources 59 27 6 0 8 0 0 15
2022 Financial management 68 22 10 0 0 0 0 15
2022 Policy 24 37 16 23 0 0 0 20
2022 Other services to the public 64 9 18 9 0 0 0 10
2020 Compliance, inspection and enforcement 21 49 19 7 5 0 0 20
2020 Legal services 20 23 37 3 16 0 0 25
2020 Administration and operations 39 39 9 10 2 0 0 30
2020 Human resources 36 38 19 6 0 0 0 15
2020 Financial management 27 53 0 21 0 0 0 10
2020 Policy 27 25 25 17 6 0 0 15
2020 Other services to the public 43 25 10 10 8 0 5 20
2020 None of the above 37 25 28 10 0 0 0 15

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 35 27 28 6 0 0 3 36 64 25
2024 Communications or public affairs 80 20 0 0 0 0 0 80 20 10
2024 Legal services 63 22 7 3 0 4 0 66 34 25
2024 Administration and operations 49 31 15 4 0 0 0 49 51 30
2024 Human resources 32 15 14 20 19 0 0 32 68 15
2024 Financial management 44 38 7 0 11 0 0 44 56 10
2024 Information technology 49 30 6 6 0 0 8 54 46 15
2024 Policy 41 32 15 5 7 0 0 41 59 20
2024 Other services to the public 30 9 16 20 12 13 0 34 66 10
2022 Federal regulators 45 19 8 17 10 0 0 10
2022 Compliance, inspection and enforcement 22 40 27 5 0 0 5 20
2022 Communications or public affairs 60 11 10 20 0 0 0 10
2022 Legal services 35 19 30 9 7 0 0 25
2022 Administration and operations 33 36 29 3 0 0 0 30
2022 Human resources 38 27 7 20 8 0 0 15
2022 Financial management 45 47 7 0 0 0 0 15
2022 Policy 40 43 6 5 6 0 0 20
2022 Other services to the public 43 38 9 9 0 0 0 10
2020 Compliance, inspection and enforcement 35 33 21 0 12 0 0 20
2020 Legal services 23 35 19 13 4 0 4 25
2020 Administration and operations 36 32 16 13 2 0 0 30
2020 Human resources 36 24 18 16 0 6 0 15
2020 Financial management 50 32 8 10 0 0 0 10
2020 Policy 34 25 23 0 19 0 0 15
2020 Other services to the public 35 33 10 10 8 0 5 20
2020 None of the above 57 30 6 0 6 0 0 15
2019 Compliance, inspection and enforcement 30 30 30 0 10 0 0 10
2019 Legal services 71 12 11 0 6 0 0 20
2019 Administration and operations 35 45 7 7 0 0 7 15
2019 Human resources 41 38 8 13 0 0 0 15
2019 Financial management 60 25 6 8 0 0 0 10
2019 Other services to the public 63 29 8 0 0 0 0 15

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 46 33 10 4 0 0 7 49 51 25
2024 Communications or public affairs 46 0 9 9 36 0 0 46 54 10
2024 Legal services 60 8 24 0 0 8 0 65 35 25
2024 Administration and operations 64 13 9 2 12 0 0 64 36 30
2024 Human resources 52 21 6 6 6 0 8 57 43 15
2024 Financial management 30 25 17 11 0 0 17 36 64 10
2024 Information technology 54 22 0 6 10 0 8 59 41 15
2024 Policy 56 27 5 5 7 0 0 56 44 20
2024 Other services to the public 39 41 9 11 0 0 0 39 61 10
2022 Federal regulators 74 17 0 0 0 0 8 10
2022 Compliance, inspection and enforcement 49 23 16 0 0 0 12 15
2022 Communications or public affairs 62 9 0 0 19 0 10 10
2022 Legal services 63 27 7 0 0 3 0 25
2022 Administration and operations 67 19 7 3 0 0 3 30
2022 Human resources 79 13 0 0 8 0 0 15
2022 Financial management 65 17 11 0 0 0 8 10
2022 Policy 39 26 16 6 7 0 6 20
2022 Other services to the public 62 38 0 0 0 0 0 10
2020 Compliance, inspection and enforcement 47 35 19 0 0 0 0 20
2020 Legal services 48 29 10 3 9 0 0 25
2020 Administration and operations 59 19 10 6 6 0 0 30
2020 Human resources 51 13 24 6 6 0 0 15
2020 Financial management 69 21 10 0 0 0 0 10
2020 Policy 31 31 18 13 0 0 6 15
2020 Other services to the public 43 20 25 8 0 0 5 20
2020 None of the above 56 21 0 16 6 0 0 15
2019 Compliance, inspection and enforcement 60 40 0 0 0 0 0 10
2019 Legal services 78 6 10 6 0 0 0 20
2019 Administration and operations 73 13 0 8 0 0 7 15
2019 Human resources 77 15 8 0 0 0 0 15
2019 Financial management 92 8 0 0 0 0 0 10
2019 Other services to the public 56 29 0 7 0 0 9 15

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 42 32 16 7 3 0 0 42 58 25
2024 Communications or public affairs 46 0 18 16 20 0 0 46 54 10
2024 Legal services 52 44 0 4 0 0 0 52 48 25
2024 Administration and operations 72 21 7 0 0 0 0 72 28 30
2024 Human resources 57 30 6 0 6 0 0 57 43 15
2024 Financial management 40 43 6 11 0 0 0 40 60 10
2024 Information technology 42 19 19 12 0 0 8 45 55 15
2024 Policy 35 40 15 5 0 0 5 37 63 20
2024 Other services to the public 12 43 12 11 13 9 0 13 87 10
2022 Federal regulators 35 0 38 19 8 0 0 10
2022 Compliance, inspection and enforcement 30 32 16 16 5 0 0 20
2022 Communications or public affairs 19 44 0 29 9 0 0 10
2022 Legal services 25 28 28 7 9 3 0 25
2022 Administration and operations 40 29 22 3 6 0 0 30
2022 Human resources 44 40 8 0 8 0 0 15
2022 Financial management 39 54 0 7 0 0 0 15
2022 Policy 29 27 28 11 5 0 0 20
2022 Other services to the public 31 24 28 9 9 0 0 10
2020 Compliance, inspection and enforcement 5 51 28 7 9 0 0 20
2020 Legal services 0 22 40 3 34 0 0 25
2020 Administration and operations 36 41 3 7 12 0 0 30
2020 Human resources 12 24 39 6 18 0 0 15
2020 Financial management 22 50 18 10 0 0 0 10
2020 Policy 8 19 23 25 25 0 0 15
2020 Other services to the public 0 25 15 35 20 0 5 20
2020 None of the above 16 40 15 22 6 0 0 15

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 63 24 8 0 0 0 4 66 34 25
2024 Communications or public affairs 80 0 9 0 0 0 11 90 10 10
2024 Legal services 87 0 5 0 0 0 8 95 5 25
2024 Administration and operations 87 7 3 0 0 0 2 89 11 30
2024 Human resources 78 7 8 0 6 0 0 78 22 15
2024 Financial management 84 0 0 0 0 0 16 100 0 10
2024 Information technology 59 15 0 0 10 0 16 70 30 15
2024 Policy 61 17 17 0 0 0 6 64 36 20
2024 Other services to the public 64 27 0 0 0 9 0 70 30 10

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 55 25 8 4 0 3 5 60 40 25
2024 Communications or public affairs 64 25 0 0 0 0 11 72 28 10
2024 Legal services 74 13 8 0 0 0 5 78 22 25
2024 Administration and operations 87 6 0 0 5 0 2 89 11 30
2024 Human resources 71 22 0 0 6 0 0 71 29 15
2024 Financial management 71 0 11 11 0 0 7 76 24 10
2024 Information technology 48 25 0 0 10 0 16 58 42 15
2024 Policy 66 16 12 0 0 0 6 70 30 20
2024 Other services to the public 64 28 8 0 0 0 0 64 36 10

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 82 7 0 0 7 0 4 86 14 25
2024 Communications or public affairs 89 11 0 0 0 0 0 89 11 10
2024 Legal services 84 8 4 0 0 0 4 87 13 25
2024 Administration and operations 90 5 4 0 0 0 0 90 10 30
2024 Human resources 78 7 8 0 6 0 0 78 22 15
2024 Financial management 100 0 0 0 0 0 0 100 0 10
2024 Information technology 78 6 0 0 0 0 16 93 7 15
2024 Policy 73 16 0 0 0 5 6 82 18 20
2024 Other services to the public 89 0 0 11 0 0 0 89 11 10
2022 Federal regulators 81 0 0 19 0 0 0 10
2022 Compliance, inspection and enforcement 57 16 11 0 11 0 5 20
2022 Communications or public affairs 90 0 0 0 0 0 10 10
2022 Legal services 83 7 0 3 0 6 0 25
2022 Administration and operations 78 9 0 3 3 0 7 30
2022 Human resources 82 0 18 0 0 0 0 15
2022 Financial management 91 0 0 0 0 0 9 15
2022 Policy 100 0 0 0 0 0 0 20
2022 Other services to the public 100 0 0 0 0 0 0 10
2020 Compliance, inspection and enforcement 95 0 5 0 0 0 0 20
2020 Legal services 71 8 12 0 9 0 0 25
2020 Administration and operations 78 10 4 0 4 0 5 30
2020 Human resources 94 0 6 0 0 0 0 15
2020 Financial management 89 0 0 0 0 0 11 10
2020 Policy 87 6 0 0 0 0 6 15
2020 Other services to the public 58 15 0 0 17 0 10 20
2020 None of the above 79 21 0 0 0 0 0 15
2019 Compliance, inspection and enforcement 80 0 0 10 0 0 10 10
2019 Legal services 78 0 6 6 11 0 0 20
2019 Administration and operations 86 8 7 0 0 0 0 15
2019 Human resources 92 8 0 0 0 0 0 15
2019 Financial management 92 8 0 0 0 0 0 10
2019 Other services to the public 86 7 0 0 7 0 0 15

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 58 23 12 4 3 0 0 58 42 25
2024 Communications or public affairs 100 0 0 0 0 0 0 100 0 10
2024 Legal services 74 21 0 0 0 0 4 78 22 25
2024 Administration and operations 73 11 16 0 0 0 0 73 27 30
2024 Human resources 64 29 0 0 6 0 0 64 36 15
2024 Financial management 68 25 0 0 7 0 0 68 32 10
2024 Information technology 71 15 6 0 0 0 8 77 23 15
2024 Policy 79 10 6 0 0 0 6 83 17 20
2024 Other services to the public 52 48 0 0 0 0 0 52 48 10
2022 Federal regulators 73 8 9 9 0 0 0 10
2022 Compliance, inspection and enforcement 41 38 5 5 0 0 10 20
2022 Communications or public affairs 60 30 0 10 0 0 0 10
2022 Legal services 76 18 6 0 0 0 0 25
2022 Administration and operations 69 22 6 0 3 0 0 30
2022 Human resources 79 13 8 0 0 0 0 15
2022 Financial management 92 8 0 0 0 0 0 15
2022 Policy 90 5 5 0 0 0 0 20
2022 Other services to the public 81 19 0 0 0 0 0 10
2020 Compliance, inspection and enforcement 70 21 9 0 0 0 0 20
2020 Legal services 75 16 4 0 4 0 0 25
2020 Administration and operations 78 10 7 2 0 0 3 30
2020 Human resources 64 19 12 6 0 0 0 15
2020 Financial management 90 10 0 0 0 0 0 10
2020 Policy 94 0 0 0 6 0 0 15
2020 Other services to the public 68 10 5 0 8 0 10 20
2020 None of the above 70 30 0 0 0 0 0 15
2019 Compliance, inspection and enforcement 50 20 20 0 0 0 10 10
2019 Legal services 62 16 11 11 0 0 0 20
2019 Administration and operations 63 30 7 0 0 0 0 15
2019 Human resources 77 15 8 0 0 0 0 15
2019 Financial management 84 16 0 0 0 0 0 10
2019 Other services to the public 50 43 0 0 7 0 0 15

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 63 15 18 0 3 0 0 63 37 25
2024 Communications or public affairs 83 17 0 0 0 0 0 83 17 10
2024 Legal services 75 12 13 0 0 0 0 75 25 25
2024 Administration and operations 87 6 3 4 0 0 0 87 13 30
2024 Human resources 71 14 8 0 6 0 0 71 29 15
2024 Financial management 78 11 0 11 0 0 0 78 22 10
2024 Information technology 77 9 6 0 0 0 8 84 16 15
2024 Policy 58 16 16 0 5 0 6 61 39 20
2024 Other services to the public 52 28 9 11 0 0 0 52 48 10
2022 Federal regulators 72 8 0 19 0 0 0 10
2022 Compliance, inspection and enforcement 46 17 10 11 11 0 5 20
2022 Communications or public affairs 80 0 0 10 0 0 10 10
2022 Legal services 69 18 9 4 0 0 0 25
2022 Administration and operations 66 15 6 3 6 0 4 30
2022 Human resources 86 7 8 0 0 0 0 15
2022 Financial management 100 0 0 0 0 0 0 15
2022 Policy 78 22 0 0 0 0 0 20
2022 Other services to the public 81 19 0 0 0 0 0 10
2020 Compliance, inspection and enforcement 77 14 9 0 0 0 0 20
2020 Legal services 67 13 13 0 7 0 0 25
2020 Administration and operations 74 16 3 6 0 0 0 30
2020 Human resources 82 12 6 0 0 0 0 15
2020 Financial management 79 0 10 10 0 0 0 10
2020 Policy 87 6 0 0 0 0 6 15
2020 Other services to the public 54 11 11 5 5 0 14 20
2020 None of the above 79 15 6 0 0 0 0 15
2019 Compliance, inspection and enforcement 30 30 20 10 0 0 10 10
2019 Legal services 55 17 22 0 6 0 0 20
2019 Administration and operations 93 0 7 0 0 0 0 15
2019 Human resources 92 8 0 0 0 0 0 15
2019 Financial management 68 8 16 0 8 0 0 10
2019 Other services to the public 39 37 8 0 8 0 9 15

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 50 15 7 0 0 0 28 69 31 25
2024 Communications or public affairs 91 0 0 0 0 0 9 100 0 10
2024 Legal services 81 4 0 0 0 0 15 96 4 25
2024 Administration and operations 77 0 3 0 0 0 21 97 3 30
2024 Human resources 59 14 13 0 0 0 15 69 31 15
2024 Financial management 57 8 0 0 7 0 28 79 21 10
2024 Information technology 59 9 6 0 0 0 25 79 21 10
2024 Policy 69 5 5 0 0 0 21 87 13 20
2024 Other services to the public 33 0 26 9 0 0 32 49 51 10
2022 Federal regulators 83 8 0 9 0 0 0 10
2022 Compliance, inspection and enforcement 41 22 11 0 0 0 27 20
2022 Communications or public affairs 60 21 0 10 0 0 9 10
2022 Legal services 79 18 0 0 0 0 4 25
2022 Administration and operations 72 9 6 0 0 0 13 30
2022 Human resources 86 0 8 0 0 0 7 15
2022 Financial management 69 17 0 0 0 0 15 15
2022 Policy 67 21 0 0 0 0 11 20
2022 Other services to the public 38 18 9 0 0 0 35 10
2020 Compliance, inspection and enforcement 74 12 0 5 0 0 9 20
2020 Legal services 70 0 4 0 4 0 21 25
2020 Administration and operations 74 7 6 0 0 0 13 30
2020 Human resources 64 18 12 0 0 0 6 15
2020 Financial management 64 18 8 0 0 0 10 10
2020 Policy 64 6 6 4 0 0 19 15
2020 Other services to the public 62 5 13 0 0 0 20 20
2020 None of the above 64 0 0 0 0 0 36 15
2019 Compliance, inspection and enforcement 30 10 10 0 0 0 50 10
2019 Legal services 68 0 11 6 0 0 15 20
2019 Administration and operations 68 7 10 0 0 0 16 15
2019 Human resources 85 0 8 0 0 0 8 15
2019 Financial management 91 0 0 0 0 0 9 10
2019 Other services to the public 51 0 7 6 0 0 36 15

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 55 28 11 3 0 0 3 57 43 25
2024 Communications or public affairs 91 0 0 0 0 0 9 100 0 10
2024 Legal services 71 5 12 4 4 0 4 74 26 25
2024 Administration and operations 92 8 0 0 0 0 0 92 8 30
2024 Human resources 57 15 13 6 8 0 0 57 43 15
2024 Financial management 75 14 0 0 11 0 0 75 25 10
2024 Information technology 59 17 6 0 10 0 8 64 36 15
2024 Policy 85 5 5 0 0 5 0 90 10 20
2024 Other services to the public 29 9 9 0 34 0 19 36 64 10
2022 Federal regulators 63 8 9 20 0 0 0 10
2022 Compliance, inspection and enforcement 55 23 11 0 0 0 10 20
2022 Communications or public affairs 70 11 0 10 0 0 10 10
2022 Legal services 63 27 6 0 4 0 0 25
2022 Administration and operations 68 13 16 3 0 0 0 30
2022 Human resources 61 6 26 0 0 0 7 15
2022 Financial management 76 16 8 0 0 0 0 15
2022 Policy 67 22 0 5 0 6 0 20
2022 Other services to the public 31 59 0 9 0 0 0 10
2020 Compliance, inspection and enforcement 58 16 21 5 0 0 0 20
2020 Legal services 64 19 16 0 0 0 0 25
2020 Administration and operations 73 19 2 0 2 0 3 30
2020 Human resources 71 18 6 0 0 6 0 15
2020 Financial management 69 31 0 0 0 0 0 10
2020 Policy 75 25 0 0 0 0 0 15
2020 Other services to the public 33 20 32 5 5 0 5 20
2020 None of the above 68 25 0 6 0 0 0 15
2019 Compliance, inspection and enforcement 20 20 20 10 10 0 20 10
2019 Legal services 67 17 6 0 0 0 10 20
2019 Administration and operations 65 21 0 7 0 0 8 15
2019 Human resources 85 15 0 0 0 0 0 15
2019 Financial management 84 16 0 0 0 0 0 10
2019 Other services to the public 30 21 29 0 20 0 0 15

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 64 15 8 9 0 0 3 66 34 25
2024 Communications or public affairs 89 0 11 0 0 0 0 89 11 10
2024 Legal services 66 22 0 0 4 4 4 72 28 25
2024 Administration and operations 77 10 6 6 0 0 0 77 23 30
2024 Human resources 86 7 6 0 0 0 0 86 14 15
2024 Financial management 68 0 11 0 0 11 10 86 14 10
2024 Information technology 67 9 0 0 16 0 8 73 27 15
2024 Policy 56 18 10 5 11 0 0 56 44 20
2024 Other services to the public 38 41 0 0 12 9 0 42 58 10
2022 Federal regulators 91 9 0 0 0 0 0 10
2022 Compliance, inspection and enforcement 79 5 0 0 5 0 10 20
2022 Communications or public affairs 71 0 9 10 0 0 10 10
2022 Legal services 93 3 0 0 4 0 0 25
2022 Administration and operations 87 6 0 0 0 0 7 30
2022 Human resources 82 8 11 0 0 0 0 15
2022 Financial management 78 22 0 0 0 0 0 15
2022 Policy 79 10 6 5 0 0 0 20
2022 Other services to the public 81 19 0 0 0 0 0 10
2020 Compliance, inspection and enforcement 56 28 16 0 0 0 0 20
2020 Legal services 69 18 4 3 6 0 0 25
2020 Administration and operations 60 19 7 4 7 3 0 30
2020 Human resources 76 12 0 0 6 0 6 15
2020 Financial management 100 0 0 0 0 0 0 10
2020 Policy 77 11 6 0 0 0 6 15
2020 Other services to the public 73 10 8 0 5 0 5 20
2020 None of the above 60 27 6 0 0 6 0 15
2019 Compliance, inspection and enforcement 60 20 0 0 0 0 20 10
2019 Legal services 76 6 14 0 0 0 5 20
2019 Administration and operations 77 8 0 0 0 8 8 15
2019 Human resources 91 9 0 0 0 0 0 15
2019 Financial management 100 0 0 0 0 0 0 10
2019 Other services to the public 86 14 0 0 0 0 0 15

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 61 21 9 3 3 0 3 63 37 25
2024 Communications or public affairs 80 20 0 0 0 0 0 80 20 10
2024 Legal services 63 16 8 4 4 0 4 66 34 25
2024 Administration and operations 50 31 13 3 4 0 0 50 50 30
2024 Human resources 53 20 21 6 0 0 0 53 47 15
2024 Financial management 42 24 28 0 7 0 0 42 58 10
2024 Information technology 46 41 6 0 0 0 8 50 50 15
2024 Policy 29 42 24 0 0 5 0 30 70 20
2024 Other services to the public 17 39 12 0 12 0 20 22 78 10
2022 Federal regulators 63 8 9 19 0 0 0 10
2022 Compliance, inspection and enforcement 34 21 29 0 11 5 0 20
2022 Communications or public affairs 67 23 0 10 0 0 0 10
2022 Legal services 60 16 17 7 0 0 0 25
2022 Administration and operations 50 22 12 9 4 0 4 30
2022 Human resources 50 38 6 6 0 0 0 15
2022 Financial management 77 14 9 0 0 0 0 15
2022 Policy 39 50 12 0 0 0 0 20
2022 Other services to the public 37 24 21 9 9 0 0 10
2020 Compliance, inspection and enforcement 63 21 9 0 7 0 0 20
2020 Legal services 25 38 30 7 0 0 0 25
2020 Administration and operations 51 20 10 11 6 0 3 30
2020 Human resources 52 12 30 0 0 0 6 15
2020 Financial management 69 21 10 0 0 0 0 10
2020 Policy 58 25 11 0 6 0 0 15
2020 Other services to the public 25 35 25 10 0 0 5 20
2020 None of the above 56 29 6 0 9 0 0 15
2019 Compliance, inspection and enforcement 60 20 10 0 0 0 10 10
2019 Legal services 61 17 17 0 6 0 0 20
2019 Administration and operations 57 21 22 0 0 0 0 15
2019 Human resources 68 17 15 0 0 0 0 15
2019 Financial management 75 16 9 0 0 0 0 10
2019 Other services to the public 52 41 7 0 0 0 0 15

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 4 36 53 0 7 0 0 40 7 25
2024 Communications or public affairs 0 80 11 9 0 0 0 80 9 10
2024 Legal services 14 27 44 7 8 0 0 41 15 25
2024 Administration and operations 12 43 33 6 6 0 0 55 12 30
2024 Human resources 6 39 13 36 6 0 0 45 42 15
2024 Financial management 17 46 8 7 11 11 0 72 20 10
2024 Information technology 26 40 17 17 0 0 0 66 17 15
2024 Policy 5 31 31 28 6 0 0 36 34 20
2024 Other services to the public 0 21 37 33 9 0 0 21 42 10
2022 Federal regulators 8 26 37 28 0 0 0 34 28 10
2022 Compliance, inspection and enforcement 6 34 50 10 0 0 0 40 10 20
2022 Communications or public affairs 32 37 21 10 0 0 0 69 10 10
2022 Legal services 21 27 28 22 3 0 0 47 25 25
2022 Administration and operations 12 32 50 0 6 0 0 45 6 30
2022 Human resources 7 21 37 29 0 0 7 30 31 15
2022 Financial management 15 45 31 0 9 0 0 60 9 15
2022 Policy 17 24 47 12 0 0 0 42 12 20
2022 Other services to the public 16 27 31 9 17 0 0 43 26 10
2020 Compliance, inspection and enforcement 37 16 30 12 5 0 0 53 16 20
2020 Legal services 4 41 29 21 4 0 0 45 25 25
2020 Administration and operations 18 32 34 7 9 0 0 50 16 30
2020 Human resources 6 49 20 13 12 0 0 55 25 15
2020 Financial management 11 31 32 26 0 0 0 42 26 10
2020 Policy 4 37 40 19 0 0 0 41 19 15
2020 Other services to the public 5 25 38 22 10 0 0 30 32 20
2020 None of the above 31 19 40 10 0 0 0 50 10 15
2019 Compliance, inspection and enforcement 30 20 30 20 0 0 0 50 20 10
2019 Legal services 7 21 55 17 0 0 0 28 17 20
2019 Administration and operations 35 35 23 7 0 0 0 70 7 15
2019 Human resources 56 21 15 8 0 0 0 77 8 15
2019 Financial management 8 62 22 8 0 0 0 70 8 10
2019 Other services to the public 0 57 16 27 0 0 0 57 27 15

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 10 16 43 26 5 0 0 31 26 25
2024 Communications or public affairs 9 11 33 18 29 0 0 47 20 10
2024 Legal services 8 28 25 20 14 0 5 36 38 25
2024 Administration and operations 6 14 42 23 16 0 0 39 19 30
2024 Human resources 6 29 35 20 11 0 0 30 35 15
2024 Financial management 0 29 39 22 10 0 0 32 29 10
2024 Information technology 6 10 57 0 26 0 0 26 17 15
2024 Policy 11 39 33 18 0 0 0 18 49 20
2024 Other services to the public 21 20 51 8 0 0 0 8 41 10
2022 Federal regulators 8 39 36 0 16 0 0 16 48 10
2022 Compliance, inspection and enforcement 11 21 41 11 16 0 0 27 32 20
2022 Communications or public affairs 10 10 20 9 51 0 0 60 20 10
2022 Legal services 7 18 44 20 11 0 0 32 25 25
2022 Administration and operations 7 15 42 25 11 0 0 36 22 30
2022 Human resources 7 16 39 24 15 0 0 38 22 15
2022 Financial management 0 9 30 38 23 0 0 61 9 15
2022 Policy 12 10 55 12 11 0 0 23 22 20
2022 Other services to the public 17 40 9 34 0 0 0 34 57 10
2020 Compliance, inspection and enforcement 5 28 30 16 21 0 0 37 33 20
2020 Legal services 4 43 29 19 4 0 0 23 48 25
2020 Administration and operations 13 16 34 26 11 0 0 37 29 30
2020 Human resources 18 30 28 12 12 0 0 24 48 15
2020 Financial management 8 21 28 32 11 0 0 43 28 10
2020 Policy 17 19 35 13 17 0 0 29 36 15
2020 Other services to the public 30 18 40 13 0 0 0 13 48 20
2020 None of the above 6 19 31 35 9 0 0 44 25 15
2019 Compliance, inspection and enforcement 10 20 20 40 10 0 0 50 30 10
2019 Legal services 17 16 36 25 6 0 0 31 33 20
2019 Administration and operations 0 14 58 21 7 0 0 27 14 15
2019 Human resources 0 8 38 38 17 0 0 54 8 15
2019 Financial management 0 14 16 62 8 0 0 70 14 10
2019 Other services to the public 14 20 36 14 16 0 0 30 34 15
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 13 72 25
2024 Communications or public affairs 19 54 10
2024 Legal services 12 65 25
2024 Administration and operations 24 66 30
2024 Human resources 6 87 15
2024 Financial management 25 68 10
2024 Information technology 12 79 15
2024 Policy 10 75 20
2024 Other services to the public 22 78 10
2022 Federal regulators 26 74 10
2022 Compliance, inspection and enforcement 11 73 20
2022 Communications or public affairs 0 91 10
2022 Legal services 18 68 25
2022 Administration and operations 23 54 30
2022 Human resources 11 69 15
2022 Financial management 31 46 15
2022 Policy 40 43 20
2022 Other services to the public 9 63 10
2020 Compliance, inspection and enforcement 30 60 20
2020 Legal services 15 58 25
2020 Administration and operations 15 71 30
2020 Human resources 29 59 15
2020 Financial management 31 48 10
2020 Policy 31 43 15
2020 Other services to the public 10 60 20
2020 None of the above 44 37 15

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Compliance, inspection and enforcement 48 12 16 12 0 0 12 54 46 25
2024 Communications or public affairs 28 0 17 0 11 16 29 50 50 10
2024 Legal services 59 4 5 0 0 8 24 88 12 25
2024 Administration and operations 42 17 8 4 15 0 14 49 51 30
2024 Human resources 50 15 7 7 14 0 6 53 47 15
2024 Financial management 58 0 0 11 7 0 24 76 24 10
2024 Information technology 39 16 17 11 7 0 10 43 57 10
2024 Policy 56 7 0 5 0 5 26 82 18 20
2024 Other services to the public 29 24 9 0 0 0 38 47 53 10
2022 Federal regulators 52 18 10 0 20 0 0 10
2022 Compliance, inspection and enforcement 33 22 6 16 0 0 23 20
2022 Communications or public affairs 57 13 0 0 0 0 29 10
2022 Legal services 60 8 7 3 0 3 19 25
2022 Administration and operations 48 15 6 0 7 0 24 30
2022 Human resources 55 12 0 0 17 0 16 15
2022 Financial management 68 15 8 0 9 0 0 15
2022 Policy 50 17 7 0 5 6 16 20
2022 Other services to the public 52 27 0 0 9 13 0 10
2020 Compliance, inspection and enforcement 44 23 14 5 9 0 5 20
2020 Legal services 54 9 9 3 0 4 21 25
2020 Administration and operations 52 12 3 8 6 0 18 30
2020 Human resources 40 12 12 0 23 0 12 15
2020 Financial management 37 21 11 21 0 0 10 10
2020 Policy 57 18 0 6 0 0 19 15
2020 Other services to the public 50 10 5 10 8 0 17 20
2020 None of the above 29 6 19 9 15 0 22 15
2019 Compliance, inspection and enforcement 40 10 10 10 10 0 20 10
2019 Legal services 62 5 0 6 11 0 16 20
2019 Administration and operations 57 29 7 0 8 0 0 15
2019 Human resources 21 0 32 8 23 0 17 15
2019 Financial management 59 16 8 17 0 0 0 10
2019 Other services to the public 21 21 0 0 43 0 14 15
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