2024 Public Service Employee Survey Results by Theme for Parole Board of Canada by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 24 24 26 21 6 0 0 48 27 25
2024 Security 49 24 11 16 0 0 0 73 16 10
2024 Administration and operations 38 45 8 6 4 0 0 82 10 115
2024 Human resources 24 60 4 12 0 0 0 84 12 25
2024 Financial management 43 29 20 0 9 0 0 72 9 10
2024 Information management 48 35 5 8 4 0 0 83 12 20
2024 Other services to the public 48 24 17 6 5 0 0 72 11 15
2024 None of the above 53 25 9 6 7 0 0 78 13 30
2022 Communications or public affairs 52 30 0 8 10 0 0 82 18 20
2022 Security 57 28 11 0 4 0 0 85 4 25
2022 Legal services 57 34 9 0 0 0 0 91 0 20
2022 Administration and operations 46 37 4 12 2 0 0 83 13 110
2022 Human resources 28 44 14 8 4 0 0 73 13 25
2022 Financial management 43 26 7 11 13 0 0 69 25 15
2022 Information management 61 39 0 0 0 0 0 100 0 20
2022 Policy 59 21 6 8 6 0 0 80 14 15
2022 Other services to the public 37 42 21 0 0 0 0 79 0 20
2022 None of the above 59 29 7 3 2 0 0 88 6 35
2019 Communications or public affairs 45 32 19 3 0 0 0 77 3 30
2019 Security 53 40 7 0 0 0 0 93 0 15
2019 Legal services 62 28 0 10 0 0 0 90 10 10
2019 Administration and operations 45 40 11 2 2 0 0 85 4 140
2019 Human resources 28 41 20 11 0 0 0 69 11 20
2019 Financial management 61 34 5 0 0 0 0 95 0 15
2019 Information management 41 52 0 7 0 0 0 93 7 15
2019 Other services to the public 52 15 27 5 0 0 0 68 5 20
2019 None of the above 56 26 8 4 6 0 0 82 10 45

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 34 22 15 7 22 0 0 56 30 25
2024 Security 29 45 6 19 0 0 0 74 19 10
2024 Administration and operations 35 35 10 9 11 0 0 70 20 115
2024 Human resources 53 41 3 3 0 0 0 93 3 25
2024 Financial management 44 18 20 19 0 0 0 62 19 10
2024 Information management 36 26 21 9 8 0 0 62 17 20
2024 Other services to the public 38 11 24 5 22 0 0 49 28 15
2024 None of the above 24 36 13 14 13 0 0 60 27 30
2022 Communications or public affairs 46 36 8 5 5 0 0 83 10 20
2022 Security 52 29 4 8 8 0 0 81 15 25
2022 Legal services 30 46 14 5 5 0 0 76 10 20
2022 Administration and operations 47 31 9 8 5 0 0 78 14 110
2022 Human resources 42 32 15 11 0 0 0 73 11 25
2022 Financial management 32 43 0 6 19 0 0 75 25 15
2022 Information management 49 41 0 5 5 0 0 90 10 20
2022 Policy 73 6 7 0 14 0 0 79 14 15
2022 Other services to the public 44 23 18 9 5 0 0 68 14 20
2022 None of the above 50 25 13 6 5 0 0 76 11 35
2019 Communications or public affairs 46 26 18 10 0 0 0 72 10 30
2019 Security 46 33 7 14 0 0 0 78 14 15
2019 Legal services 54 27 10 0 10 0 0 80 10 10
2019 Administration and operations 41 31 11 7 11 0 0 72 18 140
2019 Human resources 34 41 9 16 0 0 0 75 16 20
2019 Financial management 66 29 0 5 0 0 0 95 5 15
2019 Information management 35 32 19 7 7 0 0 67 14 15
2019 Other services to the public 21 47 16 11 5 0 0 68 16 20
2019 None of the above 43 28 11 8 10 0 0 71 18 45

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 54 28 16 0 3 0 0 82 3 25
2024 Security 66 26 8 0 0 0 0 92 0 10
2024 Administration and operations 53 35 8 4 1 0 0 87 5 115
2024 Human resources 48 37 12 3 0 0 0 85 3 25
2024 Financial management 54 28 18 0 0 0 0 82 0 10
2024 Information management 54 34 12 0 0 0 0 88 0 20
2024 Other services to the public 78 17 5 0 0 0 0 95 0 15
2024 None of the above 53 41 3 3 0 0 0 94 3 30
2022 Communications or public affairs 67 21 13 0 0 0 0 87 0 20
2022 Security 68 24 4 0 4 0 0 92 4 25
2022 Legal services 62 34 4 0 0 0 0 96 0 20
2022 Administration and operations 60 30 7 4 0 0 0 89 4 110
2022 Human resources 51 34 7 8 0 0 0 85 8 25
2022 Financial management 61 20 0 13 6 0 0 81 19 15
2022 Information management 81 11 8 0 0 0 0 92 0 20
2022 Policy 49 37 7 6 0 0 0 87 6 15
2022 Other services to the public 51 44 5 0 0 0 0 95 0 20
2022 None of the above 84 10 6 0 0 0 0 94 0 35
2019 Communications or public affairs 61 34 5 0 0 0 0 95 0 30
2019 Security 69 25 7 0 0 0 0 93 0 15
2019 Legal services 72 28 0 0 0 0 0 100 0 10
2019 Administration and operations 61 29 8 1 1 0 0 90 2 140
2019 Human resources 39 35 15 12 0 0 0 74 12 20
2019 Financial management 83 12 5 0 0 0 0 95 0 15
2019 Information management 72 21 7 0 0 0 0 93 0 15
2019 Other services to the public 66 17 17 0 0 0 0 83 0 15
2019 None of the above 74 20 2 2 2 0 0 94 4 45

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 28 37 12 18 6 0 0 65 23 25
2024 Security 56 29 8 8 0 0 0 84 8 10
2024 Administration and operations 38 46 11 4 0 0 0 85 4 115
2024 Human resources 48 38 11 3 0 0 0 86 3 25
2024 Financial management 44 28 28 0 0 0 0 72 0 10
2024 Information management 51 25 13 7 4 0 0 76 11 20
2024 Other services to the public 48 25 17 10 0 0 0 73 10 15
2024 None of the above 53 31 9 0 7 0 0 84 7 30
2022 Communications or public affairs 46 44 5 5 0 0 0 90 5 20
2022 Security 65 23 4 4 4 0 0 89 7 25
2022 Legal services 52 39 9 0 0 0 0 91 0 20
2022 Administration and operations 50 37 4 7 2 0 0 87 9 110
2022 Human resources 44 33 14 5 4 0 0 76 10 25
2022 Financial management 37 39 18 6 0 0 0 76 6 15
2022 Information management 72 15 8 5 0 0 0 87 5 20
2022 Policy 49 30 15 0 6 0 0 79 6 15
2022 Other services to the public 48 35 10 7 0 0 0 84 7 20
2022 None of the above 69 21 6 3 0 0 0 90 3 35
2019 Communications or public affairs 37 48 14 0 0 0 0 86 0 30
2019 Security 69 25 7 0 0 0 0 93 0 15
2019 Legal services 63 27 0 10 0 0 0 90 10 10
2019 Administration and operations 50 37 8 3 1 0 0 87 5 140
2019 Human resources 24 53 19 5 0 0 0 76 5 20
2019 Financial management 61 33 5 0 0 0 0 95 0 15
2019 Information management 42 51 7 0 0 0 0 93 0 15
2019 Other services to the public 57 27 5 5 5 0 0 84 10 20
2019 None of the above 58 26 4 8 4 0 0 84 12 45

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 27 26 7 17 23 0 0 53 40 25
2024 Security 39 17 8 36 0 0 0 56 36 10
2024 Administration and operations 41 31 12 8 7 1 0 72 15 115
2024 Human resources 56 32 12 0 0 0 0 88 0 25
2024 Financial management 44 37 10 0 9 0 0 81 9 10
2024 Information management 38 28 17 4 9 4 0 69 14 20
2024 Other services to the public 48 10 19 12 5 5 0 61 18 15
2024 None of the above 20 52 3 18 7 0 0 71 25 30
2022 Communications or public affairs 47 23 15 15 0 0 0 70 15 20
2022 Security 49 40 0 8 4 0 0 89 11 25
2022 Legal services 26 45 16 9 5 0 0 71 13 20
2022 Administration and operations 53 27 9 7 4 0 0 80 11 110
2022 Human resources 53 29 15 3 0 0 0 82 3 25
2022 Financial management 38 38 6 6 12 0 0 76 18 15
2022 Information management 59 15 16 0 10 0 0 74 10 20
2022 Policy 64 23 0 0 14 0 0 86 14 15
2022 Other services to the public 49 25 9 5 12 0 0 74 16 20
2022 None of the above 56 18 6 10 10 0 0 74 20 35
2019 Communications or public affairs 45 27 17 11 0 0 0 72 11 30
2019 Security 78 15 0 0 7 0 0 93 7 15
2019 Legal services 37 27 17 0 10 10 0 70 11 10
2019 Administration and operations 38 33 15 9 6 1 0 71 15 140
2019 Human resources 35 35 11 14 5 0 0 70 19 20
2019 Financial management 61 28 5 0 5 0 0 89 5 15
2019 Information management 37 26 23 7 7 0 0 63 14 15
2019 Other services to the public 39 17 11 32 0 0 0 56 32 20
2019 None of the above 46 28 5 17 4 0 0 74 21 45

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 24 32 17 11 16 0 0 55 27 25
2024 Security 39 17 29 14 0 0 0 56 14 10
2024 Administration and operations 38 36 9 7 9 1 0 75 16 115
2024 Human resources 56 37 7 0 0 0 0 93 0 25
2024 Financial management 44 27 19 10 0 0 0 71 10 10
2024 Information management 31 42 11 4 8 4 0 76 13 20
2024 Other services to the public 48 10 25 10 6 0 0 58 16 15
2024 None of the above 17 46 12 17 7 0 0 63 24 30
2022 Communications or public affairs 37 43 10 5 5 0 0 81 10 20
2022 Security 52 37 0 8 4 0 0 89 11 25
2022 Legal services 13 53 15 14 5 0 0 67 19 20
2022 Administration and operations 52 27 8 9 4 0 0 79 13 110
2022 Human resources 47 35 18 0 0 0 0 82 0 25
2022 Financial management 45 43 0 0 12 0 0 88 12 15
2022 Information management 64 10 11 5 10 0 0 74 15 20
2022 Policy 55 31 0 0 14 0 0 86 14 15
2022 Other services to the public 49 30 5 10 7 0 0 79 16 20
2022 None of the above 56 21 6 11 5 0 0 78 16 35
2019 Communications or public affairs 41 21 23 16 0 0 0 61 16 30
2019 Security 68 25 0 0 7 0 0 93 7 10
2019 Legal services 37 27 17 0 10 10 0 70 11 10
2019 Administration and operations 41 31 13 11 4 1 0 73 15 140
2019 Human resources 28 46 6 14 5 0 0 75 19 20
2019 Financial management 55 34 5 0 5 0 0 89 5 15
2019 Information management 42 21 30 7 0 0 0 63 7 15
2019 Other services to the public 45 11 11 27 5 0 0 56 32 20
2019 None of the above 47 24 11 8 10 0 0 71 18 45

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 27 7 22 18 26 0 0 34 44 25
2024 Security 35 36 7 14 0 8 0 77 15 10
2024 Administration and operations 35 30 12 7 11 5 0 68 20 115
2024 Human resources 53 36 7 4 0 0 0 89 4 25
2024 Financial management 43 20 0 29 8 0 0 63 37 10
2024 Information management 42 21 17 7 8 4 0 65 16 20
2024 Other services to the public 35 10 0 17 17 5 16 57 43 15
2024 None of the above 25 34 18 15 3 4 0 62 19 30
2022 Communications or public affairs 43 19 18 5 15 0 0 62 21 20
2022 Security 53 29 4 11 4 0 0 82 15 25
2022 Legal services 18 36 23 14 5 4 0 56 20 20
2022 Administration and operations 48 26 11 9 3 2 1 76 13 110
2022 Human resources 38 35 14 4 5 3 0 76 9 25
2022 Financial management 44 20 5 12 12 7 0 68 26 15
2022 Information management 51 6 23 10 10 0 0 57 20 20
2022 Policy 46 24 13 0 8 9 0 77 8 15
2022 Other services to the public 44 20 14 10 11 0 0 65 21 20
2022 None of the above 56 15 3 9 6 0 11 80 17 35
2019 Communications or public affairs 34 18 13 27 8 0 0 52 35 30
2019 Security 77 16 0 0 7 0 0 93 7 10
2019 Legal services 51 8 9 0 11 20 0 74 14 10
2019 Administration and operations 40 23 19 9 5 4 1 66 14 140
2019 Human resources 23 35 16 11 9 5 0 62 21 20
2019 Financial management 36 30 22 0 12 0 0 66 12 15
2019 Information management 30 26 37 7 0 0 0 56 7 15
2019 Other services to the public 40 17 7 10 21 5 0 60 33 20
2019 None of the above 41 14 15 8 13 7 2 61 23 45
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Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 38 25 14 7 12 0 3 66 20 25
2024 Security 67 15 0 6 0 0 11 93 7 10
2024 Administration and operations 52 23 8 5 5 2 5 81 11 115
2024 Human resources 41 37 10 0 4 0 8 84 5 25
2024 Financial management 53 38 0 9 0 0 0 91 9 10
2024 Information management 55 15 21 0 9 0 0 70 9 20
2024 Other services to the public 20 48 20 0 0 0 11 77 0 15
2024 None of the above 49 29 8 6 0 0 8 85 6 30
2022 Communications or public affairs 51 29 14 5 0 0 0 80 5 20
2022 Security 45 25 22 0 4 0 4 73 4 25
2022 Legal services 32 42 17 9 0 0 0 74 9 20
2022 Administration and operations 56 25 13 3 0 0 3 83 4 110
2022 Human resources 59 30 11 0 0 0 0 89 0 25
2022 Financial management 69 12 6 0 6 7 0 87 7 15
2022 Information management 53 29 10 8 0 0 0 82 8 20
2022 Policy 68 12 14 0 6 0 0 80 6 15
2022 Other services to the public 53 14 22 0 5 0 7 72 5 20
2022 None of the above 43 24 17 2 0 2 12 78 3 35
2019 Communications or public affairs 54 21 11 10 4 0 0 75 14 30
2019 Security 31 38 14 0 0 0 17 83 0 15
2019 Legal services 54 10 9 10 0 9 10 78 12 10
2019 Administration and operations 41 30 18 5 3 1 3 73 8 140
2019 Human resources 42 30 16 0 0 0 12 81 0 20
2019 Financial management 47 29 0 6 0 11 7 92 8 15
2019 Information management 21 34 25 7 7 0 7 59 15 15
2019 Other services to the public 44 27 5 5 0 5 13 87 6 20
2019 None of the above 50 21 10 8 4 0 7 76 13 45

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 38 29 10 14 9 0 0 67 23 25
2024 Security 58 17 6 18 0 0 0 75 18 10
2024 Administration and operations 50 34 5 5 5 0 0 85 10 115
2024 Human resources 62 35 3 0 0 0 0 97 0 25
2024 Financial management 54 27 19 0 0 0 0 81 0 10
2024 Information management 45 35 20 0 0 0 0 80 0 20
2024 Other services to the public 53 19 23 0 0 0 5 76 0 15
2024 None of the above 45 37 3 7 3 4 0 86 11 30
2022 Communications or public affairs 47 25 13 5 5 5 0 76 10 20
2022 Security 51 37 8 0 4 0 0 89 4 25
2022 Legal services 33 51 7 9 0 0 0 84 9 20
2022 Administration and operations 54 31 6 7 2 0 0 85 9 110
2022 Human resources 53 35 8 4 0 0 0 89 4 25
2022 Financial management 62 6 12 6 13 0 0 68 19 15
2022 Information management 63 22 5 0 10 0 0 85 10 20
2022 Policy 66 20 0 8 6 0 0 86 14 15
2022 Other services to the public 49 35 12 0 5 0 0 83 5 20
2022 None of the above 64 22 7 5 0 0 3 88 5 35
2019 Communications or public affairs 47 38 14 0 0 0 0 86 0 30
2019 Security 53 33 0 7 7 0 0 86 14 15
2019 Legal services 54 9 20 0 18 0 0 62 18 10
2019 Administration and operations 41 34 11 6 8 0 1 76 13 140
2019 Human resources 41 54 0 5 0 0 0 95 5 20
2019 Financial management 60 29 11 0 0 0 0 89 0 15
2019 Information management 44 30 0 14 12 0 0 74 26 15
2019 Other services to the public 38 39 5 11 7 0 0 77 18 20
2019 None of the above 51 22 10 2 11 0 5 77 13 45

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 27 26 20 13 15 0 0 52 28 25
2024 Security 67 26 7 0 0 0 0 93 0 10
2024 Administration and operations 63 24 5 5 3 0 0 86 9 115
2024 Human resources 58 39 3 0 0 0 0 97 0 25
2024 Financial management 72 19 9 0 0 0 0 91 0 10
2024 Information management 47 24 25 0 4 0 0 71 4 20
2024 Other services to the public 59 20 11 10 0 0 0 79 10 15
2024 None of the above 54 27 11 6 3 0 0 80 9 30
2022 Communications or public affairs 47 31 12 5 5 0 0 78 10 20
2022 Security 54 33 5 4 4 0 0 88 7 25
2022 Legal services 44 45 11 0 0 0 0 89 0 20
2022 Administration and operations 62 26 4 6 2 0 1 88 8 110
2022 Human resources 55 30 11 4 0 0 0 85 4 25
2022 Financial management 56 24 0 6 13 0 0 81 19 15
2022 Information management 67 11 10 0 11 0 0 79 11 15
2022 Policy 73 7 7 0 14 0 0 79 14 15
2022 Other services to the public 62 28 0 0 10 0 0 90 10 20
2022 None of the above 62 18 15 3 0 0 3 82 3 35
2019 Communications or public affairs 54 35 0 3 3 4 0 93 7 30
2019 Security 46 32 15 7 0 0 0 78 7 15
2019 Legal services 62 10 18 0 10 0 0 72 10 10
2019 Administration and operations 51 30 3 10 5 1 0 81 15 140
2019 Human resources 62 28 5 5 0 0 0 90 5 20
2019 Financial management 61 28 11 0 0 0 0 89 0 15
2019 Information management 37 25 25 7 7 0 0 62 14 15
2019 Other services to the public 39 49 5 0 7 0 0 88 7 20
2019 None of the above 53 19 13 2 11 0 2 74 13 45

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 34 21 22 6 10 6 0 59 17 25
2024 Security 43 14 29 8 6 0 0 57 14 10
2024 Administration and operations 46 20 10 11 7 5 0 70 19 115
2024 Human resources 20 49 15 12 4 0 0 69 16 25
2024 Financial management 39 42 0 9 0 10 0 90 10 10
2024 Information management 38 13 20 10 4 12 5 60 16 20
2024 Other services to the public 43 13 11 18 5 11 0 62 25 15
2024 None of the above 26 18 30 20 3 3 0 45 24 30
2022 Communications or public affairs 65 20 10 0 0 5 0 90 0 20
2022 Security 43 42 3 4 8 0 0 85 12 25
2022 Legal services 43 33 9 6 0 10 0 84 6 20
2022 Administration and operations 56 23 11 4 3 3 0 81 7 110
2022 Human resources 31 47 10 7 5 0 0 78 12 25
2022 Financial management 51 18 5 0 12 14 0 80 14 15
2022 Information management 52 16 11 0 10 12 0 76 11 20
2022 Policy 57 13 7 0 14 9 0 77 15 15
2022 Other services to the public 49 23 24 0 5 0 0 72 5 20
2022 None of the above 54 34 5 7 0 0 0 88 7 35
2019 Communications or public affairs 36 38 18 3 0 4 0 78 3 30
2019 Security 46 54 0 0 0 0 0 100 0 15
2019 Legal services 56 7 17 0 10 10 0 70 11 10
2019 Administration and operations 34 32 14 8 8 4 0 69 16 140
2019 Human resources 23 21 14 32 9 0 0 44 41 20
2019 Financial management 72 18 0 5 0 5 0 95 5 15
2019 Information management 44 30 12 0 14 0 0 74 14 15
2019 Other services to the public 45 22 16 17 0 0 0 67 17 20
2019 None of the above 46 24 12 7 10 0 0 71 17 45

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 35 31 11 9 13 0 0 66 23 25
2024 Security 34 25 17 0 14 10 0 65 16 10
2024 Administration and operations 42 23 12 12 11 0 0 65 22 115
2024 Human resources 30 47 12 7 4 0 0 77 10 25
2024 Financial management 41 30 9 20 0 0 0 71 20 10
2024 Information management 38 20 21 4 13 0 5 61 17 20
2024 Other services to the public 43 19 10 12 12 0 5 65 25 15
2024 None of the above 15 28 30 14 10 3 0 44 24 30
2022 Communications or public affairs 59 21 10 5 0 5 0 84 5 20
2022 Security 36 48 4 4 8 0 0 84 12 25
2022 Legal services 35 32 13 11 5 5 0 70 16 20
2022 Administration and operations 53 24 12 7 4 0 0 77 11 110
2022 Human resources 36 43 7 15 0 0 0 79 15 25
2022 Financial management 49 26 5 0 12 7 0 81 13 15
2022 Information management 51 13 21 5 10 0 0 64 15 20
2022 Policy 63 6 17 0 14 0 0 70 14 15
2022 Other services to the public 49 25 15 7 5 0 0 74 11 20
2022 None of the above 48 27 10 10 5 0 0 75 15 35
2019 Communications or public affairs 42 34 21 3 0 0 0 76 3 30
2019 Security 38 55 7 0 0 0 0 93 0 15
2019 Legal services 35 28 17 0 10 10 0 70 11 10
2019 Administration and operations 32 31 17 7 11 2 0 65 18 140
2019 Human resources 23 30 11 26 9 0 0 54 35 20
2019 Financial management 72 23 0 0 5 0 0 95 5 15
2019 Information management 49 5 32 0 14 0 0 55 14 15
2019 Other services to the public 36 29 17 10 7 0 0 65 18 15
2019 None of the above 47 20 13 10 10 0 0 67 21 45

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 21 35 11 11 19 3 0 57 31 25
2024 Security 29 22 10 29 0 10 0 56 32 10
2024 Administration and operations 36 23 15 14 11 2 0 60 25 115
2024 Human resources 21 46 16 14 0 4 0 69 14 25
2024 Financial management 24 39 0 29 0 9 0 69 31 10
2024 Information management 29 17 25 0 13 12 5 55 15 20
2024 Other services to the public 19 21 10 21 18 11 0 45 44 15
2024 None of the above 6 33 22 22 14 3 0 40 37 30
2022 Communications or public affairs 43 31 10 10 0 5 0 79 11 20
2022 Security 39 33 8 8 8 4 0 76 16 25
2022 Legal services 20 38 21 6 10 5 0 61 16 20
2022 Administration and operations 38 29 14 10 5 4 0 70 16 110
2022 Human resources 22 34 22 18 5 0 0 56 22 25
2022 Financial management 38 39 5 0 12 6 0 82 13 15
2022 Information management 46 17 11 10 10 7 0 67 21 20
2022 Policy 57 22 0 15 6 0 0 79 21 15
2022 Other services to the public 33 37 21 5 5 0 0 70 10 20
2022 None of the above 42 28 13 10 6 0 0 71 16 35
2019 Communications or public affairs 27 37 14 14 0 8 0 69 16 30
2019 Security 31 38 7 0 7 17 0 83 8 15
2019 Legal services 27 10 34 10 10 10 0 41 22 10
2019 Administration and operations 28 28 15 14 11 4 0 58 25 140
2019 Human resources 14 31 14 27 14 0 0 44 41 20
2019 Financial management 55 34 5 0 5 0 0 89 5 15
2019 Information management 42 7 25 12 14 0 0 49 26 15
2019 Other services to the public 28 22 28 15 7 0 0 50 22 20
2019 None of the above 41 21 9 15 12 0 3 63 28 45

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 20 25 21 10 23 0 0 45 33 25
2024 Security 16 39 17 7 21 0 0 55 28 10
2024 Administration and operations 31 27 16 11 13 2 0 59 24 115
2024 Human resources 29 53 11 3 3 0 0 83 7 25
2024 Financial management 41 40 0 19 0 0 0 81 19 10
2024 Information management 29 20 16 17 8 5 5 54 28 20
2024 Other services to the public 29 26 12 16 12 5 0 58 29 15
2024 None of the above 10 24 22 30 12 3 0 35 42 30
2022 Communications or public affairs 59 26 10 0 5 0 0 85 5 20
2022 Security 32 48 9 4 8 0 0 80 12 25
2022 Legal services 17 40 24 4 10 5 0 60 15 20
2022 Administration and operations 40 30 14 13 2 1 0 71 16 110
2022 Human resources 36 33 10 18 0 3 0 71 18 25
2022 Financial management 51 37 0 0 12 0 0 88 12 15
2022 Information management 48 26 16 0 10 0 0 74 10 20
2022 Policy 51 28 7 0 14 0 0 79 14 15
2022 Other services to the public 40 34 12 10 5 0 0 74 14 20
2022 None of the above 42 33 10 10 6 0 0 74 16 35
2019 Communications or public affairs 27 50 11 11 0 0 0 78 11 30
2019 Security 37 25 23 8 7 0 0 63 14 15
2019 Legal services 10 44 7 10 20 10 0 59 33 10
2019 Administration and operations 23 36 15 10 11 4 1 62 23 140
2019 Human resources 19 25 10 32 14 0 0 44 46 20
2019 Financial management 66 29 0 0 5 0 0 95 5 15
2019 Information management 37 5 18 26 14 0 0 42 40 15
2019 Other services to the public 23 16 28 22 12 0 0 39 33 20
2019 None of the above 29 31 15 19 6 0 0 60 25 45
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 21 34 18 9 17 0 0 55 26 25
2024 Security 22 27 36 7 8 0 0 49 15 10
2024 Administration and operations 32 30 15 10 13 0 0 62 23 115
2024 Human resources 47 35 13 0 5 0 0 82 5 25
2024 Financial management 35 27 9 20 9 0 0 62 29 10
2024 Information management 25 41 21 4 8 0 0 67 12 20
2024 Other services to the public 16 19 34 13 18 0 0 35 31 15
2024 None of the above 22 38 22 9 9 0 0 60 18 30
2022 Communications or public affairs 52 5 20 13 10 0 0 57 23 20
2022 Security 33 39 12 8 8 0 0 72 15 25
2022 Legal services 22 59 14 0 5 0 0 81 5 20
2022 Administration and operations 36 42 9 6 7 0 0 78 13 110
2022 Human resources 35 36 21 4 4 0 0 71 8 25
2022 Financial management 32 31 7 6 19 5 0 67 26 15
2022 Information management 39 35 5 11 10 0 0 74 21 20
2022 Policy 66 14 6 0 14 0 0 80 14 15
2022 Other services to the public 49 33 13 0 5 0 0 82 5 20
2022 None of the above 51 27 14 8 0 0 0 78 8 35
2019 Communications or public affairs 39 35 10 13 3 0 0 73 16 30
2019 Security 34 43 15 8 0 0 0 77 8 10
2019 Legal services 44 28 18 0 10 0 0 72 10 10
2019 Administration and operations 36 31 12 10 12 0 0 66 22 140
2019 Human resources 35 20 25 10 9 0 0 56 19 20
2019 Financial management 48 36 11 0 5 0 0 84 5 15
2019 Information management 18 68 0 7 7 0 0 86 14 15
2019 Other services to the public 22 40 21 12 5 0 0 62 17 20
2019 None of the above 34 25 22 15 4 0 0 59 19 45

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 26 63 11 0 0 0 0 89 0 25
2024 Security 46 46 8 0 0 0 0 92 0 10
2024 Administration and operations 56 31 5 6 2 0 0 87 8 115
2024 Human resources 37 56 7 0 0 0 0 93 0 25
2024 Financial management 36 64 0 0 0 0 0 100 0 10
2024 Information management 54 30 8 5 4 0 0 83 8 20
2024 Other services to the public 44 56 0 0 0 0 0 100 0 15
2024 None of the above 47 34 10 9 0 0 0 80 9 30
2022 Communications or public affairs 50 35 0 11 5 0 0 85 15 20
2022 Security 64 28 8 0 0 0 0 92 0 25
2022 Legal services 40 60 0 0 0 0 0 100 0 20
2022 Administration and operations 50 37 7 5 1 0 0 87 6 110
2022 Human resources 31 59 10 0 0 0 0 90 0 25
2022 Financial management 44 31 0 5 19 0 0 75 25 15
2022 Information management 36 59 0 5 0 0 0 95 5 20
2022 Policy 60 26 0 0 14 0 0 86 14 15
2022 Other services to the public 52 39 4 5 0 0 0 91 5 20
2022 None of the above 70 20 4 3 2 0 0 90 5 35
2019 Communications or public affairs 41 47 8 4 0 0 0 89 4 25
2019 Security 23 70 0 7 0 0 0 93 7 15
2019 Legal services 44 27 10 10 10 0 0 71 20 10
2019 Administration and operations 39 42 8 7 4 0 0 82 11 140
2019 Human resources 35 40 5 20 0 0 0 75 20 20
2019 Financial management 35 44 11 5 5 0 0 79 10 15
2019 Information management 42 25 19 7 7 0 0 67 14 15
2019 Other services to the public 51 27 12 5 5 0 0 78 10 20
2019 None of the above 45 38 9 6 2 0 0 83 8 45

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 25 34 20 13 6 0 3 60 19 25
2024 Security 65 24 0 11 0 0 0 89 11 10
2024 Administration and operations 48 32 9 4 5 0 1 81 10 115
2024 Human resources 44 49 7 0 0 0 0 93 0 25
2024 Financial management 53 28 10 9 0 0 0 81 9 10
2024 Information management 41 26 21 8 4 0 0 67 12 20
2024 Other services to the public 35 36 19 0 0 11 0 79 0 15
2024 None of the above 39 44 8 6 3 0 0 83 9 30
2022 Communications or public affairs 41 31 0 18 10 0 0 72 28 20
2022 Security 59 17 16 4 4 0 0 77 8 25
2022 Legal services 40 33 27 0 0 0 0 73 0 20
2022 Administration and operations 52 32 6 7 3 0 0 84 10 110
2022 Human resources 47 33 20 0 0 0 0 80 0 25
2022 Financial management 45 24 7 11 13 0 0 69 24 15
2022 Information management 59 8 17 6 10 0 0 67 16 20
2022 Policy 66 7 6 0 14 0 7 79 15 15
2022 Other services to the public 58 19 13 5 5 0 0 77 10 20
2022 None of the above 67 13 10 7 0 0 3 83 7 35
2019 Communications or public affairs 50 34 10 0 7 0 0 84 7 30
2019 Security 46 33 0 22 0 0 0 78 22 15
2019 Legal services 63 0 18 0 18 0 0 63 18 10
2019 Administration and operations 37 36 11 8 7 1 1 74 15 140
2019 Human resources 46 33 9 11 0 0 0 79 11 20
2019 Financial management 47 38 16 0 0 0 0 84 0 15
2019 Information management 19 49 5 19 7 0 0 68 26 15
2019 Other services to the public 50 23 17 10 0 0 0 73 10 20
2019 None of the above 46 17 26 2 7 0 2 65 9 45

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 13 36 30 9 12 0 0 49 21 25
2024 Security 24 37 0 18 21 0 0 61 39 10
2024 Administration and operations 32 44 10 9 5 0 0 76 14 115
2024 Human resources 33 48 14 5 0 0 0 81 5 25
2024 Financial management 47 36 9 8 0 0 0 84 8 10
2024 Information management 43 24 16 9 8 0 0 66 17 20
2024 Other services to the public 24 47 18 5 7 0 0 70 12 15
2024 None of the above 32 36 11 21 0 0 0 67 21 30
2022 Communications or public affairs 32 30 22 11 5 0 0 62 16 20
2022 Security 62 34 0 4 0 0 0 96 4 25
2022 Legal services 9 61 20 10 0 0 0 70 10 20
2022 Administration and operations 36 44 8 10 2 0 0 80 12 110
2022 Human resources 32 47 14 3 3 0 0 79 7 25
2022 Financial management 38 19 0 31 12 0 0 58 42 15
2022 Information management 44 40 5 5 6 0 0 84 11 20
2022 Policy 49 38 8 0 6 0 0 86 6 15
2022 Other services to the public 37 44 5 9 4 0 0 82 14 20
2022 None of the above 58 23 6 11 2 0 0 81 13 35
2019 Communications or public affairs 21 51 7 18 3 0 0 72 21 30
2019 Security 23 71 0 7 0 0 0 93 7 15
2019 Legal services 56 26 9 0 10 0 0 82 10 10
2019 Administration and operations 31 38 10 11 9 0 1 70 20 140
2019 Human resources 19 54 10 17 0 0 0 73 17 20
2019 Financial management 54 17 11 17 0 0 0 71 17 15
2019 Information management 41 45 7 7 0 0 0 86 7 15
2019 Other services to the public 31 34 6 17 12 0 0 65 29 15
2019 None of the above 42 39 4 7 6 0 2 83 13 45

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 28 26 22 3 18 0 3 55 22 25
2024 Security 67 21 0 0 0 0 11 100 0 10
2024 Administration and operations 54 24 10 3 5 1 4 82 8 115
2024 Human resources 50 40 10 0 0 0 0 90 0 25
2024 Financial management 43 49 0 0 9 0 0 91 9 10
2024 Information management 49 18 30 0 4 0 0 67 4 20
2024 Other services to the public 54 5 26 5 5 5 0 62 11 15
2024 None of the above 51 25 6 3 3 4 7 86 7 30
2022 Communications or public affairs 61 5 13 5 10 5 0 70 16 20
2022 Security 52 22 15 8 4 0 0 74 12 25
2022 Legal services 40 56 0 0 0 5 0 100 0 20
2022 Administration and operations 62 21 10 4 2 0 2 85 5 110
2022 Human resources 62 26 11 0 0 0 0 89 0 25
2022 Financial management 45 24 20 6 6 0 0 68 12 15
2022 Information management 74 0 15 0 10 0 0 74 10 20
2022 Policy 57 22 7 0 14 0 0 79 14 15
2022 Other services to the public 67 0 7 15 5 0 7 72 21 20
2022 None of the above 62 10 22 2 0 0 3 75 2 35

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 21 25 4 31 15 3 0 48 48 25
2024 Security 39 25 18 18 0 0 0 64 18 10
2024 Administration and operations 32 35 9 12 8 3 0 69 22 115
2024 Human resources 31 54 11 3 0 0 0 86 3 25
2024 Financial management 53 9 10 19 9 0 0 63 27 10
2024 Information management 34 36 22 0 8 0 0 70 8 20
2024 Other services to the public 18 13 36 16 11 5 0 33 28 15
2024 None of the above 25 27 19 3 12 11 4 60 18 30
2022 Communications or public affairs 36 21 15 18 10 0 0 57 28 20
2022 Security 30 31 20 7 4 9 0 66 12 25
2022 Legal services 13 19 38 4 15 11 0 37 21 20
2022 Administration and operations 39 33 11 6 8 3 0 74 14 110
2022 Human resources 42 40 15 3 0 0 0 82 3 25
2022 Financial management 38 30 6 0 12 14 0 79 14 15
2022 Information management 58 27 10 0 5 0 0 85 5 20
2022 Policy 43 21 6 24 6 0 0 64 30 15
2022 Other services to the public 46 21 21 5 7 0 0 67 12 20
2022 None of the above 43 29 9 5 9 2 3 76 14 35
2019 Communications or public affairs 28 13 26 23 3 7 0 44 28 30
2019 Security 8 52 17 23 0 0 0 60 23 10
2019 Legal services 18 35 20 27 0 0 0 54 27 10
2019 Administration and operations 26 31 18 12 11 3 0 59 23 140
2019 Human resources 13 31 25 25 0 5 0 47 27 20
2019 Financial management 55 24 0 11 5 5 0 83 17 15
2019 Information management 42 19 11 7 21 0 0 62 28 15
2019 Other services to the public 40 0 15 28 17 0 0 40 45 20
2019 None of the above 23 33 19 10 8 5 2 60 20 45

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 31 43 10 3 7 0 7 34 66 25
2024 Security 24 17 17 10 13 0 18 29 71 10
2024 Administration and operations 39 26 14 9 8 1 4 41 59 115
2024 Human resources 20 25 16 9 8 0 21 26 74 25
2024 Financial management 80 10 9 0 0 0 0 80 20 10
2024 Information management 53 18 13 0 4 4 9 60 40 20
2024 Other services to the public 33 11 29 0 16 7 5 37 63 15
2024 None of the above 35 19 21 11 6 4 4 38 62 30
2022 Communications or public affairs 25 31 15 13 5 5 5 20
2022 Security 35 33 10 4 4 0 13 25
2022 Legal services 21 30 36 5 5 0 5 20
2022 Administration and operations 57 24 6 3 3 1 6 110
2022 Human resources 50 30 3 5 7 0 4 25
2022 Financial management 57 12 20 6 5 0 0 15
2022 Information management 38 30 10 0 0 5 16 20
2022 Policy 46 29 19 6 0 0 0 15
2022 Other services to the public 42 33 9 0 10 0 7 20
2022 None of the above 48 20 3 3 13 2 11 35
2019 Communications or public affairs 65 22 7 0 3 0 3 30
2019 Security 71 22 7 0 0 0 0 15
2019 Legal services 45 18 0 10 0 10 17 10
2019 Administration and operations 57 20 9 8 3 1 3 140
2019 Human resources 46 26 19 5 0 0 5 20
2019 Financial management 53 35 12 0 0 0 0 15
2019 Information management 56 12 7 0 12 5 7 15
2019 Other services to the public 50 11 6 16 12 0 5 20
2019 None of the above 44 22 15 2 0 0 16 45

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 52 11 3 3 3 3 25 72 28 25
2024 Security 67 0 8 0 0 0 25 90 10 10
2024 Administration and operations 61 11 5 0 2 2 20 78 22 115
2024 Human resources 67 7 0 0 0 3 22 90 10 25
2024 Financial management 80 9 0 0 0 0 10 90 10 10
2024 Information management 62 4 8 0 0 5 22 84 16 20
2024 Other services to the public 54 26 0 0 0 0 19 67 33 15
2024 None of the above 42 3 6 0 0 0 49 83 17 30

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 72 0 9 7 0 4 7 82 18 25
2024 Security 71 0 0 0 0 10 18 100 0 10
2024 Administration and operations 67 6 7 4 2 3 11 79 21 115
2024 Human resources 66 7 0 0 5 0 21 84 16 25
2024 Financial management 91 9 0 0 0 0 0 91 9 10
2024 Information management 71 13 4 0 4 4 5 78 22 20
2024 Other services to the public 80 5 5 0 5 0 6 84 16 15
2024 None of the above 57 6 6 0 0 0 31 82 18 30
2022 Communications or public affairs 81 5 0 5 5 5 0 20
2022 Security 56 16 0 8 4 3 13 25
2022 Legal services 78 10 0 0 0 8 5 20
2022 Administration and operations 84 4 0 2 3 1 7 110
2022 Human resources 78 14 4 4 0 0 0 25
2022 Financial management 76 6 0 0 6 5 6 15
2022 Information management 67 6 0 5 11 0 12 20
2022 Policy 79 0 0 0 14 7 0 15
2022 Other services to the public 68 21 0 0 5 0 7 20
2022 None of the above 85 0 2 0 0 0 12 35
2019 Communications or public affairs 79 7 3 0 0 8 3 30
2019 Security 89 0 0 0 0 11 0 10
2019 Legal services 63 0 10 0 0 10 17 10
2019 Administration and operations 78 5 1 7 2 4 3 140
2019 Human resources 68 15 0 0 0 6 11 20
2019 Financial management 90 0 10 0 0 0 0 15
2019 Information management 67 7 14 0 0 0 12 15
2019 Other services to the public 62 10 11 0 7 5 5 20
2019 None of the above 69 2 4 2 7 3 13 45

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 72 7 3 0 0 0 18 88 12 25
2024 Security 58 6 7 0 0 0 29 82 18 10
2024 Administration and operations 74 4 3 1 3 2 14 88 12 115
2024 Human resources 66 3 4 0 5 0 21 84 16 25
2024 Financial management 91 9 0 0 0 0 0 91 9 10
2024 Information management 70 6 8 0 0 4 12 84 16 20
2024 Other services to the public 75 5 0 5 5 11 0 84 16 15
2024 None of the above 57 6 0 3 0 0 34 86 14 30

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 52 21 7 0 6 0 15 61 39 25
2024 Security 49 0 16 6 0 0 29 68 32 10
2024 Administration and operations 56 16 5 1 8 2 12 65 35 115
2024 Human resources 51 14 0 0 13 0 21 65 35 25
2024 Financial management 91 9 0 0 0 0 0 91 9 10
2024 Information management 65 15 0 0 12 4 5 71 29 20
2024 Other services to the public 68 10 0 0 11 6 5 76 24 15
2024 None of the above 50 12 4 3 4 0 27 68 32 30

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 9 24 8 17 39 0 3 34 58 25
2024 Security 7 21 26 26 9 0 11 31 40 10
2024 Administration and operations 16 42 14 10 15 0 4 60 26 115
2024 Human resources 18 34 7 19 13 4 4 57 35 25
2024 Financial management 20 27 7 10 27 0 7 51 41 10
2024 Information management 23 27 17 8 8 12 4 59 20 20
2024 Other services to the public 12 0 22 26 11 0 29 17 52 15
2024 None of the above 19 12 30 13 17 4 5 34 33 30
2022 Communications or public affairs 21 25 0 26 15 13 0 52 48 20
2022 Security 32 32 9 8 12 4 4 69 21 25
2022 Legal services 5 28 30 14 10 7 6 38 27 20
2022 Administration and operations 26 33 11 12 14 1 3 62 26 110
2022 Human resources 30 34 11 7 15 0 3 65 23 25
2022 Financial management 28 23 7 12 24 5 0 54 38 15
2022 Information management 32 32 16 8 5 7 0 68 14 20
2022 Policy 28 35 0 6 14 0 18 76 24 15
2022 Other services to the public 31 9 11 26 10 0 13 46 41 20
2022 None of the above 20 24 20 6 8 5 16 56 18 35
2019 Communications or public affairs 14 28 21 21 17 0 0 41 38 30
2019 Security 16 23 17 23 0 15 7 49 29 15
2019 Legal services 18 10 44 20 9 0 0 28 28 10
2019 Administration and operations 20 29 11 19 16 2 2 52 37 140
2019 Human resources 18 5 20 21 27 5 5 25 53 20
2019 Financial management 18 26 10 16 18 5 7 51 38 15
2019 Information management 37 19 12 11 21 0 0 56 32 15
2019 Other services to the public 21 7 5 23 32 0 12 32 62 20
2019 None of the above 15 22 10 10 20 2 21 47 39 45

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 25 31 11 18 15 0 0 56 33 25
2024 Security 29 36 6 28 0 0 0 65 28 10
2024 Administration and operations 36 28 15 9 12 0 0 64 21 115
2024 Human resources 37 56 3 3 0 0 0 93 3 25
2024 Financial management 47 25 9 10 9 0 0 72 19 10
2024 Information management 36 28 24 0 8 4 0 66 9 20
2024 Other services to the public 28 30 13 17 12 0 0 59 28 15
2024 None of the above 16 37 20 16 9 3 0 54 26 30
2022 Communications or public affairs 42 20 5 18 15 0 0 62 33 20
2022 Security 48 32 9 0 11 0 0 80 11 25
2022 Legal services 12 38 31 8 10 0 0 51 18 20
2022 Administration and operations 40 40 8 9 4 0 0 79 13 110
2022 Human resources 39 26 18 12 5 0 0 65 17 25
2022 Financial management 37 24 12 13 13 0 0 62 27 15
2022 Information management 54 25 10 5 5 0 0 79 10 20
2022 Policy 49 31 8 6 6 0 0 80 12 15
2022 Other services to the public 44 29 10 12 5 0 0 73 17 20
2022 None of the above 40 28 5 13 14 0 0 68 27 35
2019 Communications or public affairs 37 34 14 10 4 0 0 71 14 30
2019 Security 31 56 7 0 0 7 0 93 0 15
2019 Legal services 24 20 18 10 28 0 0 44 38 10
2019 Administration and operations 35 35 11 9 9 1 0 70 19 140
2019 Human resources 35 33 14 6 11 0 0 69 17 20
2019 Financial management 57 26 11 5 0 0 0 83 5 15
2019 Information management 30 42 7 14 0 0 7 78 15 15
2019 Other services to the public 21 29 10 24 16 0 0 50 40 20
2019 None of the above 32 29 19 10 10 0 0 61 21 45

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 20 29 18 23 10 0 0 49 33 25
2024 Security 29 33 29 8 0 0 0 63 8 10
2024 Administration and operations 38 27 16 8 11 0 0 65 19 115
2024 Human resources 50 33 11 3 3 0 0 82 7 25
2024 Financial management 36 47 9 0 9 0 0 82 9 10
2024 Information management 49 25 22 0 5 0 0 74 5 20
2024 Other services to the public 28 26 23 17 6 0 0 54 23 15
2024 None of the above 21 42 25 3 9 0 0 63 12 30
2022 Communications or public affairs 31 40 11 0 18 0 0 71 18 20
2022 Security 40 29 20 4 7 0 0 69 11 25
2022 Legal services 12 33 30 25 0 0 0 46 25 20
2022 Administration and operations 38 35 12 11 3 0 0 74 14 110
2022 Human resources 43 34 14 4 4 0 0 77 8 25
2022 Financial management 55 19 7 6 13 0 0 74 19 15
2022 Information management 52 31 12 0 5 0 0 83 5 20
2022 Policy 55 25 6 8 6 0 0 80 14 15
2022 Other services to the public 44 25 19 0 12 0 0 69 12 20
2022 None of the above 29 26 25 5 14 0 0 56 20 35
2019 Communications or public affairs 30 31 22 18 0 0 0 61 18 30
2019 Security 61 17 0 22 0 0 0 78 22 15
2019 Legal services 34 18 28 10 10 0 0 52 20 10
2019 Administration and operations 35 36 12 10 6 1 0 71 17 140
2019 Human resources 29 46 16 5 5 0 0 75 9 20
2019 Financial management 67 24 4 5 0 0 0 90 5 15
2019 Information management 30 35 21 7 7 0 0 66 14 15
2019 Other services to the public 21 18 17 39 5 0 0 39 44 20
2019 None of the above 36 30 15 12 6 0 0 67 19 45

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 27 32 26 7 9 0 0 59 16 25
2024 Security 25 49 0 26 0 0 0 74 26 10
2024 Administration and operations 41 30 10 13 6 0 1 71 19 115
2024 Human resources 45 41 14 0 0 0 0 86 0 25
2024 Financial management 44 28 20 9 0 0 0 72 9 10
2024 Information management 40 39 13 0 8 0 0 79 8 20
2024 Other services to the public 34 26 16 12 6 0 6 64 19 15
2024 None of the above 27 49 12 3 8 0 0 77 11 30
2022 Communications or public affairs 41 49 5 0 5 0 0 89 5 20
2022 Security 49 34 9 7 0 0 0 84 7 25
2022 Legal services 24 49 17 5 5 0 0 73 10 20
2022 Administration and operations 46 34 12 7 2 0 0 80 8 110
2022 Human resources 32 25 30 8 4 0 0 57 13 25
2022 Financial management 37 43 0 6 13 0 0 81 19 15
2022 Information management 47 37 6 6 5 0 0 84 11 20
2022 Policy 67 12 15 0 6 0 0 79 6 15
2022 Other services to the public 65 19 11 0 5 0 0 84 5 20
2022 None of the above 55 20 9 11 6 0 0 75 17 35
2019 Communications or public affairs 42 41 11 7 0 0 0 82 7 30
2019 Security 38 48 7 8 0 0 0 86 8 15
2019 Legal services 44 37 10 0 10 0 0 80 10 10
2019 Administration and operations 36 42 11 9 3 0 0 78 12 135
2019 Human resources 26 60 10 0 5 0 0 85 5 20
2019 Financial management 56 23 21 0 0 0 0 79 0 15
2019 Information management 35 38 12 0 7 7 0 79 7 15
2019 Other services to the public 45 22 10 11 12 0 0 67 23 20
2019 None of the above 48 21 20 4 7 0 0 69 11 45

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 14 27 11 31 17 0 0 41 48 25
2024 Security 32 34 23 0 0 0 11 74 0 10
2024 Administration and operations 27 37 13 6 13 3 0 67 20 115
2024 Human resources 33 40 20 3 0 4 0 76 3 25
2024 Financial management 39 22 20 10 9 0 0 62 19 10
2024 Information management 27 34 18 4 9 8 0 67 14 20
2024 Other services to the public 23 28 26 5 13 5 0 54 18 15
2024 None of the above 19 31 11 19 10 10 0 56 33 30
2022 Communications or public affairs 21 24 0 38 5 11 0 51 49 20
2022 Security 24 60 4 8 4 0 0 85 11 25
2022 Legal services 4 29 26 22 10 9 0 36 35 20
2022 Administration and operations 32 38 17 9 3 2 0 71 12 110
2022 Human resources 32 38 26 4 0 0 0 70 4 25
2022 Financial management 33 49 0 12 6 0 0 82 18 15
2022 Information management 45 28 5 21 0 0 0 74 21 20
2022 Policy 67 20 0 0 14 0 0 86 14 15
2022 Other services to the public 42 37 4 12 0 5 0 83 12 20
2022 None of the above 37 23 19 8 6 0 8 65 15 35
2019 Communications or public affairs 29 42 7 19 0 3 0 74 19 30
2019 Security 46 32 7 14 0 0 0 78 14 15
2019 Legal services 20 26 18 0 27 10 0 50 30 10
2019 Administration and operations 24 43 17 10 5 1 0 68 15 140
2019 Human resources 19 54 11 11 5 0 0 73 16 20
2019 Financial management 33 38 16 5 0 7 0 77 6 15
2019 Information management 30 49 7 7 7 0 0 79 14 15
2019 Other services to the public 28 18 16 38 0 0 0 46 38 20
2019 None of the above 21 43 15 9 11 2 0 65 20 45

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 12 35 13 27 13 0 0 48 39 25
2024 Security 22 41 0 0 37 0 0 63 37 10
2024 Administration and operations 44 23 7 12 14 0 0 67 26 115
2024 Human resources 49 20 14 10 3 0 3 71 14 25
2024 Financial management 53 18 0 10 19 0 0 71 29 10
2024 Information management 37 42 4 17 0 0 0 79 17 20
2024 Other services to the public 34 14 21 0 31 0 0 48 31 15
2024 None of the above 14 48 10 10 18 0 0 62 28 30
2022 Communications or public affairs 68 27 0 0 5 0 0 95 5 20
2022 Security 41 34 18 0 8 0 0 74 8 25
2022 Legal services 21 40 5 25 10 0 0 61 34 20
2022 Administration and operations 47 38 5 8 3 0 0 84 11 110
2022 Human resources 55 25 16 4 0 0 0 80 4 25
2022 Financial management 51 30 0 6 13 0 0 81 19 15
2022 Information management 22 62 6 6 5 0 0 84 11 20
2022 Policy 59 22 6 0 14 0 0 81 14 15
2022 Other services to the public 49 25 5 16 4 0 0 74 21 20
2022 None of the above 45 31 5 0 19 0 0 76 19 35
2019 Communications or public affairs 52 18 24 7 0 0 0 69 7 30
2019 Security 46 38 0 0 7 10 0 93 7 15
2019 Legal services 34 18 18 10 20 0 0 52 29 10
2019 Administration and operations 46 36 6 6 6 0 0 82 12 140
2019 Human resources 44 40 16 0 0 0 0 84 0 20
2019 Financial management 55 33 7 5 0 0 0 88 5 15
2019 Information management 35 23 34 0 7 0 0 59 7 15
2019 Other services to the public 33 5 21 17 24 0 0 38 41 20
2019 None of the above 36 31 15 13 4 0 0 68 17 45

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 58 21 7 9 4 0 0 80 13 25
2024 Security 0 21 40 17 22 0 0 21 38 10
2024 Administration and operations 36 27 21 13 3 0 1 64 15 115
2024 Human resources 61 31 0 9 0 0 0 91 9 25
2024 Financial management 62 19 9 10 0 0 0 80 10 10
2024 Information management 63 24 5 0 8 0 0 87 8 20
2024 Other services to the public 37 27 7 8 21 0 0 64 29 15
2024 None of the above 16 28 13 7 36 0 0 44 43 30
2022 Communications or public affairs 45 31 10 14 0 0 0 76 14 20
2022 Security 28 37 11 19 4 0 0 66 23 25
2022 Legal services 8 49 19 9 15 0 0 57 24 20
2022 Administration and operations 34 31 19 10 5 0 0 65 15 110
2022 Human resources 22 43 11 23 0 0 0 66 23 25
2022 Financial management 33 19 26 11 12 0 0 51 23 15
2022 Information management 58 36 0 6 0 0 0 94 6 15
2022 Policy 37 35 15 0 14 0 0 72 14 15
2022 Other services to the public 53 22 12 9 5 0 0 74 14 20
2022 None of the above 35 34 6 17 8 0 0 68 25 35
2019 Communications or public affairs 30 49 11 3 7 0 0 79 10 30
2019 Security 47 15 22 16 0 0 0 62 16 15
2019 Legal services 37 17 17 29 0 0 0 54 29 10
2019 Administration and operations 34 34 22 7 3 0 0 68 10 140
2019 Human resources 10 46 34 0 5 0 5 59 5 20
2019 Financial management 57 17 16 10 0 0 0 74 10 15
2019 Information management 71 29 0 0 0 0 0 100 0 15
2019 Other services to the public 24 37 6 10 23 0 0 60 34 20
2019 None of the above 38 24 19 11 9 0 0 61 19 45

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 40 29 13 4 9 3 3 73 13 25
2024 Security 64 8 17 11 0 0 0 72 11 10
2024 Administration and operations 68 21 3 4 3 0 0 90 7 115
2024 Human resources 58 37 0 5 0 0 0 95 5 25
2024 Financial management 81 19 0 0 0 0 0 100 0 10
2024 Information management 51 17 17 7 7 0 0 68 15 20
2024 Other services to the public 65 20 5 0 11 0 0 85 11 15
2024 None of the above 46 33 0 3 6 5 7 90 10 30
2022 Communications or public affairs 58 20 17 0 0 5 0 82 0 20
2022 Security 59 25 4 4 4 4 0 88 8 25
2022 Legal services 47 47 6 0 0 0 0 94 0 20
2022 Administration and operations 72 23 1 2 1 1 1 96 3 110
2022 Human resources 74 22 5 0 0 0 0 95 0 25
2022 Financial management 81 7 0 6 6 0 0 88 12 15
2022 Information management 54 26 10 5 5 0 0 79 10 20
2022 Policy 74 13 0 8 6 0 0 86 14 15
2022 Other services to the public 60 24 0 7 5 4 0 88 12 20
2022 None of the above 57 22 8 10 0 0 3 81 10 35

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Communications or public affairs 34 38 28 25
2024 Security 14 41 45 10
2024 Administration and operations 38 29 32 115
2024 Human resources 39 30 31 25
2024 Financial management 55 27 18 10
2024 Information management 33 30 37 20
2024 Other services to the public 28 43 29 15
2024 None of the above 41 37 22 30
2022 Communications or public affairs 26 53 21 20
2022 Security 25 44 30 25
2022 Legal services 51 13 36 20
2022 Administration and operations 34 38 28 110
2022 Human resources 58 18 24 25
2022 Financial management 31 33 37 15
2022 Information management 20 61 19 20
2022 Policy 32 33 35 15
2022 Other services to the public 24 41 36 20
2022 None of the above 25 49 27 35
2019 Communications or public affairs 26 33 41 30
2019 Security 22 56 23 15
2019 Legal services 10 44 46 10
2019 Administration and operations 22 34 44 140
2019 Human resources 51 18 31 20
2019 Financial management 12 51 37 15
2019 Information management 12 62 26 15
2019 Other services to the public 37 39 24 20
2019 None of the above 24 42 34 45

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Communications or public affairs 10 9 53 19 0 9 10
2024 Administration and operations 13 33 41 5 6 2 45
2024 None of the above 55 14 32 0 0 0 10
2022 Legal services 31 16 18 0 27 8 10
2022 Administration and operations 26 41 22 3 6 3 35
2022 Human resources 0 41 53 0 6 0 15
2019 Administration and operations 29 20 37 0 8 6 30
2019 Human resources 10 19 71 0 0 0 10
2019 None of the above 9 8 53 0 10 20 10
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 56 31 7 6 0 0 0 87 6 25
2024 Security 63 29 8 0 0 0 0 92 0 10
2024 Administration and operations 61 32 1 4 1 0 1 94 5 115
2024 Human resources 41 51 7 0 0 0 0 93 0 25
2024 Financial management 46 54 0 0 0 0 0 100 0 10
2024 Information management 75 21 5 0 0 0 0 95 0 20
2024 Other services to the public 74 15 5 0 6 0 0 89 6 15
2024 None of the above 52 38 6 4 0 0 0 90 4 30
2022 Communications or public affairs 80 16 0 0 5 0 0 95 5 20
2022 Security 77 20 0 0 4 0 0 96 4 25
2022 Legal services 65 35 0 0 0 0 0 100 0 20
2022 Administration and operations 66 31 1 2 0 0 0 97 2 110
2022 Human resources 41 38 18 3 0 0 0 79 3 25
2022 Financial management 50 31 0 6 13 0 0 81 19 15
2022 Information management 73 22 0 0 5 0 0 95 5 20
2022 Policy 74 26 0 0 0 0 0 100 0 15
2022 Other services to the public 70 25 0 5 0 0 0 95 5 20
2022 None of the above 72 26 0 2 0 0 0 98 2 35
2019 Communications or public affairs 55 35 10 0 0 0 0 90 0 30
2019 Security 46 47 0 7 0 0 0 93 7 15
2019 Legal services 55 35 0 0 10 0 0 90 10 10
2019 Administration and operations 57 35 5 2 1 0 0 92 3 140
2019 Human resources 35 55 10 0 0 0 0 90 0 20
2019 Financial management 63 32 0 5 0 0 0 95 5 15
2019 Information management 56 32 12 0 0 0 0 88 0 15
2019 Other services to the public 63 22 15 0 0 0 0 85 0 20
2019 None of the above 66 24 2 6 2 0 0 90 8 45

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 35 28 20 11 6 0 0 63 17 25
2024 Security 32 47 6 14 0 0 0 79 14 10
2024 Administration and operations 45 39 8 5 2 1 0 85 8 115
2024 Human resources 27 63 7 3 0 0 0 90 3 25
2024 Financial management 33 67 0 0 0 0 0 100 0 10
2024 Information management 45 30 20 5 0 0 0 75 5 20
2024 Other services to the public 39 24 12 14 0 11 0 71 16 15
2024 None of the above 22 56 9 3 4 6 0 83 7 30
2022 Communications or public affairs 52 42 0 0 0 5 0 100 0 20
2022 Security 39 53 4 0 4 0 0 92 4 25
2022 Legal services 25 61 5 9 0 0 0 86 9 20
2022 Administration and operations 48 37 9 4 1 0 0 86 5 110
2022 Human resources 30 35 17 18 0 0 0 65 18 25
2022 Financial management 45 37 0 12 6 0 0 82 18 15
2022 Information management 42 48 0 10 0 0 0 90 10 20
2022 Policy 64 22 0 8 6 0 0 86 14 15
2022 Other services to the public 37 43 15 5 0 0 0 80 5 20
2022 None of the above 52 28 10 10 0 0 0 80 10 35
2019 Communications or public affairs 35 51 11 3 0 0 0 86 3 30
2019 Security 31 47 16 0 7 0 0 78 7 15
2019 Legal services 45 28 7 0 10 10 0 81 11 10
2019 Administration and operations 38 38 10 10 2 1 1 77 12 140
2019 Human resources 35 35 21 9 0 0 0 70 9 20
2019 Financial management 42 48 5 5 0 0 0 90 5 15
2019 Information management 44 32 11 7 7 0 0 75 14 15
2019 Other services to the public 52 31 7 5 5 0 0 83 10 20
2019 None of the above 39 33 17 4 2 4 0 75 6 45

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 0 34 46 17 3 0 0 20 34 25
2024 Security 8 15 35 35 7 0 0 42 23 10
2024 Administration and operations 11 25 30 18 15 0 1 33 36 115
2024 Human resources 11 27 26 17 19 0 0 36 38 25
2024 Financial management 0 10 53 29 8 0 0 37 10 10
2024 Information management 13 0 47 15 17 4 5 35 14 20
2024 Other services to the public 6 29 18 29 18 0 0 47 35 15
2024 None of the above 7 31 27 20 11 3 0 32 40 30
2022 Communications or public affairs 8 10 40 26 11 0 7 39 19 20
2022 Security 8 20 27 12 25 4 4 41 30 25
2022 Legal services 0 6 32 43 19 0 0 63 6 20
2022 Administration and operations 6 25 30 28 11 0 1 39 31 110
2022 Human resources 12 45 22 17 4 0 0 21 57 25
2022 Financial management 19 23 24 13 15 6 0 30 45 15
2022 Information management 6 10 34 16 11 7 16 35 20 20
2022 Policy 6 14 15 35 31 0 0 65 20 15
2022 Other services to the public 18 5 35 26 16 0 0 42 23 20
2022 None of the above 5 9 24 25 30 5 3 60 14 35
2019 Communications or public affairs 11 18 23 34 13 0 0 48 29 30
2019 Security 14 16 23 22 25 0 0 48 29 15
2019 Legal services 20 27 14 20 20 0 0 39 46 10
2019 Administration and operations 7 20 29 30 14 0 1 44 27 140
2019 Human resources 6 45 20 19 5 0 5 25 54 20
2019 Financial management 0 37 25 26 12 0 0 38 37 15
2019 Information management 7 19 32 6 28 0 7 37 29 15
2019 Other services to the public 10 10 44 20 16 0 0 36 20 20
2019 None of the above 8 15 32 19 22 0 5 43 23 45

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 9 26 13 37 16 0 0 52 35 25
2024 Security 14 15 17 22 32 0 0 54 29 10
2024 Administration and operations 6 14 28 24 20 1 7 47 23 115
2024 Human resources 4 11 53 8 17 0 7 27 16 25
2024 Financial management 0 19 17 54 10 0 0 64 19 10
2024 Information management 4 10 23 28 18 4 13 55 17 20
2024 Other services to the public 11 6 23 35 7 5 13 52 20 15
2024 None of the above 7 14 31 18 17 3 10 40 24 30
2022 Communications or public affairs 19 15 28 21 11 0 7 34 36 20
2022 Security 4 4 45 9 21 5 13 36 9 25
2022 Legal services 0 0 33 34 22 4 7 63 0 20
2022 Administration and operations 2 8 30 26 23 2 8 55 12 110
2022 Human resources 11 23 49 17 0 0 0 17 34 25
2022 Financial management 6 18 32 31 8 5 0 41 26 15
2022 Information management 11 10 21 16 25 7 10 50 25 20
2022 Policy 6 7 27 27 33 0 0 60 13 15
2022 Other services to the public 9 4 33 14 33 0 7 50 14 20
2022 None of the above 0 5 6 29 36 2 22 86 6 35
2019 Communications or public affairs 11 7 38 13 24 7 0 40 20 30
2019 Security 0 14 23 15 41 0 7 60 15 15
2019 Legal services 9 9 7 20 29 17 10 67 23 10
2019 Administration and operations 6 8 31 28 23 5 0 53 14 140
2019 Human resources 20 11 35 23 5 0 5 30 33 20
2019 Financial management 0 17 29 42 12 0 0 54 17 15
2019 Information management 0 13 31 28 15 0 13 49 15 15
2019 Other services to the public 0 11 30 12 43 0 5 58 11 15
2019 None of the above 10 10 23 22 29 0 6 54 22 45

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 4 11 26 27 31 0 0 58 16 25
2024 Security 28 25 15 7 25 0 0 32 53 10
2024 Administration and operations 8 11 24 28 29 0 1 57 19 115
2024 Human resources 3 11 30 22 27 0 7 53 15 25
2024 Financial management 0 0 17 63 20 0 0 83 0 10
2024 Information management 9 5 8 42 22 4 9 74 16 20
2024 Other services to the public 15 0 31 31 11 0 11 48 17 15
2024 None of the above 28 23 19 18 9 0 3 28 52 30
2022 Communications or public affairs 5 9 30 44 5 0 7 52 16 20
2022 Security 8 3 33 30 17 0 9 51 13 25
2022 Legal services 5 25 26 29 15 0 0 45 29 20
2022 Administration and operations 3 7 33 28 26 0 4 56 10 110
2022 Human resources 12 35 32 13 7 0 0 21 47 25
2022 Financial management 7 13 6 41 33 0 0 74 20 15
2022 Information management 6 5 15 24 28 7 16 67 14 20
2022 Policy 6 8 21 32 34 0 0 66 14 15
2022 Other services to the public 5 4 19 52 21 0 0 72 9 20
2022 None of the above 11 16 21 18 31 0 4 51 27 35
2019 Communications or public affairs 8 3 35 17 37 0 0 54 11 30
2019 Security 7 8 23 22 33 0 7 59 15 15
2019 Legal services 20 10 10 23 38 0 0 61 29 10
2019 Administration and operations 7 9 28 41 15 0 1 56 16 140
2019 Human resources 0 19 60 16 5 0 0 21 19 20
2019 Financial management 0 0 26 23 46 5 0 73 0 15
2019 Information management 6 0 34 12 34 0 15 53 7 15
2019 Other services to the public 23 15 21 18 15 0 7 36 41 20
2019 None of the above 17 7 37 25 13 0 2 38 24 45

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 9 27 20 25 16 0 3 42 37 25
2024 Security 33 25 17 9 17 0 0 25 57 10
2024 Administration and operations 19 22 17 17 25 0 0 42 41 110
2024 Human resources 13 0 29 28 24 0 7 55 14 25
2024 Financial management 0 19 17 38 26 0 0 65 19 10
2024 Information management 8 9 22 29 24 4 5 58 19 20
2024 Other services to the public 20 14 18 19 29 0 0 47 34 15
2024 None of the above 31 30 15 7 9 4 4 17 67 30
2022 Communications or public affairs 13 30 24 21 0 5 7 24 49 20
2022 Security 12 19 20 12 20 8 9 39 37 25
2022 Legal services 15 14 36 18 17 0 0 35 29 20
2022 Administration and operations 9 23 29 17 21 0 1 38 33 110
2022 Human resources 30 36 11 17 7 0 0 24 66 25
2022 Financial management 12 24 38 12 15 0 0 27 35 15
2022 Information management 11 5 31 24 18 7 5 47 18 20
2022 Policy 6 14 34 12 34 0 0 46 20 15
2022 Other services to the public 10 28 10 35 17 0 0 52 38 20
2022 None of the above 18 7 22 20 27 3 2 49 27 35
2019 Communications or public affairs 18 17 32 11 17 3 0 29 37 30
2019 Security 14 7 31 8 32 0 7 43 23 15
2019 Legal services 11 28 8 9 43 0 0 53 39 10
2019 Administration and operations 13 18 33 21 14 0 1 36 31 140
2019 Human resources 19 30 31 15 0 0 5 16 52 20
2019 Financial management 5 16 18 12 44 5 0 59 23 15
2019 Information management 19 0 28 12 28 6 7 46 22 15
2019 Other services to the public 17 23 20 17 23 0 0 40 40 20
2019 None of the above 15 20 20 15 26 2 2 43 36 45

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 6 15 28 9 32 7 3 46 23 25
2024 Security 21 19 27 26 7 0 0 33 41 10
2024 Administration and operations 10 19 24 22 22 3 1 45 29 115
2024 Human resources 9 4 14 40 24 0 10 71 14 25
2024 Financial management 9 0 17 45 29 0 0 74 9 10
2024 Information management 19 9 17 14 26 10 5 47 33 20
2024 Other services to the public 30 10 19 13 18 10 0 35 44 15
2024 None of the above 5 23 35 9 6 15 8 19 36 30
2022 Communications or public affairs 5 30 32 10 11 5 7 24 40 20
2022 Security 11 19 12 29 19 9 0 53 34 25
2022 Legal services 10 18 35 17 20 0 0 37 28 20
2022 Administration and operations 11 31 21 19 14 3 1 34 44 110
2022 Human resources 27 35 10 21 3 3 0 25 64 25
2022 Financial management 42 20 6 13 14 0 6 28 66 15
2022 Information management 15 26 18 6 11 7 16 22 54 20
2022 Policy 6 8 22 18 46 0 0 64 14 15
2022 Other services to the public 4 4 47 26 18 0 0 44 9 20
2022 None of the above 13 20 20 13 19 11 4 38 39 35
2019 Communications or public affairs 8 11 30 23 21 7 0 48 20 30
2019 Security 8 31 14 17 16 7 7 38 45 15
2019 Legal services 0 16 10 17 38 20 0 68 20 10
2019 Administration and operations 16 17 24 26 14 2 1 41 34 140
2019 Human resources 25 50 20 5 0 0 0 5 75 20
2019 Financial management 17 17 28 12 14 12 0 30 38 15
2019 Information management 18 23 28 7 12 5 7 22 47 15
2019 Other services to the public 27 10 34 6 18 5 0 25 39 20
2019 None of the above 16 15 28 11 24 4 2 37 34 45

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 12 32 22 19 12 3 0 32 45 25
2024 Security 15 17 26 10 33 0 0 42 32 10
2024 Administration and operations 13 17 27 19 21 2 1 41 30 110
2024 Human resources 0 12 27 34 20 0 7 58 13 25
2024 Financial management 9 10 36 34 10 0 0 45 19 10
2024 Information management 0 13 32 22 20 9 5 48 15 20
2024 Other services to the public 12 5 25 9 26 5 19 45 23 15
2024 None of the above 18 17 36 5 6 11 7 14 43 30
2022 Communications or public affairs 15 23 25 25 0 5 7 28 43 20
2022 Security 11 16 35 17 17 4 0 36 27 25
2022 Legal services 5 0 49 31 9 0 6 43 5 20
2022 Administration and operations 6 14 36 23 16 2 3 41 21 110
2022 Human resources 11 28 32 25 3 0 0 29 40 25
2022 Financial management 14 25 14 27 14 6 0 43 42 15
2022 Information management 16 5 27 30 10 7 5 45 25 20
2022 Policy 6 14 28 21 31 0 0 52 20 15
2022 Other services to the public 0 25 9 30 29 0 7 63 27 20
2022 None of the above 9 9 25 22 30 0 5 55 19 35
2019 Communications or public affairs 11 12 38 16 16 7 0 35 24 30
2019 Security 0 15 8 38 25 7 7 73 18 15
2019 Legal services 18 26 27 0 20 10 0 22 49 10
2019 Administration and operations 9 16 30 25 16 4 1 43 26 140
2019 Human resources 20 16 39 14 10 0 0 24 37 20
2019 Financial management 5 4 47 38 5 0 0 44 10 15
2019 Information management 7 13 34 12 26 0 7 41 22 15
2019 Other services to the public 11 18 25 18 28 0 0 46 29 20
2019 None of the above 12 13 28 20 22 0 5 44 26 45

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 9 28 45 11 3 3 0 15 39 25
2024 Security 6 8 53 26 7 0 0 33 14 10
2024 Administration and operations 5 13 30 32 18 0 1 51 18 115
2024 Human resources 0 21 32 20 20 0 7 43 23 25
2024 Financial management 0 0 37 55 7 0 0 63 0 10
2024 Information management 0 10 15 43 24 4 5 73 10 20
2024 Other services to the public 0 0 27 19 43 0 11 70 0 15
2024 None of the above 7 19 42 13 14 0 4 29 27 30
2022 Communications or public affairs 16 15 48 14 0 0 7 15 33 20
2022 Security 7 24 18 21 30 0 0 50 32 25
2022 Legal services 4 15 28 39 14 0 0 53 19 20
2022 Administration and operations 2 9 36 31 19 1 2 51 12 110
2022 Human resources 5 15 22 36 14 0 7 54 22 25
2022 Financial management 14 12 23 30 21 0 0 51 26 15
2022 Information management 11 10 35 21 6 7 11 33 25 20
2022 Policy 0 8 53 12 28 0 0 40 8 15
2022 Other services to the public 0 9 49 19 23 0 0 42 9 20
2022 None of the above 6 12 27 33 18 0 2 53 19 35
2019 Communications or public affairs 20 13 39 19 10 0 0 29 33 30
2019 Security 15 0 46 14 25 0 0 39 15 15
2019 Legal services 10 16 28 27 20 0 0 46 26 10
2019 Administration and operations 6 12 29 35 16 1 1 52 18 140
2019 Human resources 0 25 40 24 11 0 0 35 25 20
2019 Financial management 0 16 30 28 26 0 0 54 16 15
2019 Information management 13 22 25 21 6 0 13 30 41 15
2019 Other services to the public 10 21 24 16 29 0 0 45 31 20
2019 None of the above 2 12 30 31 19 3 2 53 15 45

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 21 26 11 26 11 6 0 50 39 25
2024 Security 24 19 43 14 0 0 0 43 14 10
2024 Administration and operations 26 36 13 14 10 1 0 63 24 115
2024 Human resources 24 40 23 3 10 0 0 64 13 25
2024 Financial management 24 39 9 29 0 0 0 63 29 10
2024 Information management 29 33 25 0 13 0 0 62 13 20
2024 Other services to the public 23 32 0 22 13 6 5 62 38 15
2024 None of the above 3 27 19 26 18 8 0 32 47 30
2022 Communications or public affairs 17 50 5 5 18 5 0 71 25 20
2022 Security 29 33 19 16 4 0 0 62 19 25
2022 Legal services 4 17 49 19 10 0 0 21 29 20
2022 Administration and operations 24 43 16 7 8 3 0 69 15 110
2022 Human resources 7 28 36 23 5 0 0 36 28 25
2022 Financial management 33 43 13 0 12 0 0 75 12 15
2022 Information management 37 32 15 11 5 0 0 69 16 20
2022 Policy 43 30 0 15 6 6 0 78 22 15
2022 Other services to the public 42 32 17 9 0 0 0 74 9 20
2022 None of the above 34 27 17 13 9 0 0 61 22 35
2019 Communications or public affairs 16 36 25 19 0 3 0 55 19 30
2019 Security 7 56 8 8 7 15 0 74 17 15
2019 Legal services 29 16 0 26 20 10 0 50 50 10
2019 Administration and operations 20 32 18 20 7 3 1 53 28 140
2019 Human resources 5 30 20 26 19 0 0 35 45 20
2019 Financial management 31 48 5 10 0 5 0 83 11 15
2019 Information management 38 18 11 26 7 0 0 56 33 15
2019 Other services to the public 22 34 22 16 6 0 0 56 22 20
2019 None of the above 24 27 20 19 8 2 0 52 27 45

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 39 28 18 9 6 0 0 67 15 25
2024 Security 58 34 8 0 0 0 0 92 0 10
2024 Administration and operations 48 32 5 10 4 2 0 81 14 115
2024 Human resources 58 39 0 3 0 0 0 97 3 25
2024 Financial management 65 17 9 9 0 0 0 82 9 10
2024 Information management 57 23 0 9 8 4 0 83 17 20
2024 Other services to the public 55 16 8 5 11 5 0 74 17 15
2024 None of the above 33 44 6 13 3 0 0 78 17 30
2022 Communications or public affairs 55 35 5 5 0 0 0 90 5 20
2022 Security 52 30 3 7 8 0 0 82 15 25
2022 Legal services 34 44 14 0 0 8 0 84 0 20
2022 Administration and operations 53 29 5 9 2 1 1 83 11 110
2022 Human resources 63 18 15 3 0 0 0 81 3 25
2022 Financial management 68 12 0 12 7 0 0 81 19 15
2022 Information management 63 27 5 5 0 0 0 90 5 20
2022 Policy 46 35 0 0 14 6 0 86 14 15
2022 Other services to the public 44 28 7 11 5 5 0 75 17 20
2022 None of the above 57 25 8 7 3 0 0 82 10 35
2019 Communications or public affairs 49 28 15 7 0 0 0 78 7 30
2019 Security 63 23 0 8 7 0 0 86 14 15
2019 Legal services 44 18 18 0 10 10 0 69 11 10
2019 Administration and operations 43 26 11 10 8 0 1 70 19 140
2019 Human resources 54 37 5 5 0 0 0 91 5 20
2019 Financial management 78 17 5 0 0 0 0 95 0 15
2019 Information management 41 32 14 7 7 0 0 72 14 15
2019 Other services to the public 29 31 10 17 13 0 0 60 30 15
2019 None of the above 52 27 9 5 8 0 0 79 13 45

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 48 24 16 10 0 3 0 74 10 25
2024 Security 70 22 8 0 0 0 0 92 0 10
2024 Administration and operations 55 26 8 11 1 0 0 81 12 115
2024 Human resources 54 43 3 0 0 0 0 97 0 25
2024 Financial management 54 46 0 0 0 0 0 100 0 10
2024 Information management 56 36 8 0 0 0 0 92 0 20
2024 Other services to the public 41 35 20 5 0 0 0 76 5 15
2024 None of the above 46 40 3 8 3 0 0 86 11 30
2022 Communications or public affairs 55 36 5 5 0 0 0 91 5 20
2022 Security 58 27 4 7 4 0 0 85 11 25
2022 Legal services 63 30 8 0 0 0 0 92 0 20
2022 Administration and operations 56 34 6 2 2 0 0 90 4 110
2022 Human resources 67 26 4 3 0 0 0 93 3 25
2022 Financial management 44 37 7 12 0 0 0 81 12 15
2022 Information management 47 38 0 5 10 0 0 85 15 20
2022 Policy 80 6 8 0 6 0 0 86 6 15
2022 Other services to the public 53 31 5 7 0 5 0 88 7 20
2022 None of the above 62 36 2 0 0 0 0 98 0 35
2019 Communications or public affairs 46 34 7 14 0 0 0 79 14 30
2019 Security 63 29 0 8 0 0 0 92 8 15
2019 Legal services 54 18 18 0 10 0 0 72 10 10
2019 Administration and operations 37 44 6 10 3 0 0 81 13 140
2019 Human resources 43 46 11 0 0 0 0 89 0 20
2019 Financial management 76 24 0 0 0 0 0 100 0 15
2019 Information management 25 48 14 7 7 0 0 72 14 15
2019 Other services to the public 41 32 5 10 12 0 0 73 22 20
2019 None of the above 54 26 11 7 2 0 0 81 9 45

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 23 49 12 10 0 6 0 77 11 25
2024 Security 57 35 8 0 0 0 0 92 0 10
2024 Administration and operations 40 34 14 6 5 2 0 75 11 115
2024 Human resources 65 21 14 0 0 0 0 86 0 25
2024 Financial management 44 37 0 0 9 10 0 90 10 10
2024 Information management 44 36 4 12 0 4 0 83 13 20
2024 Other services to the public 47 14 28 6 0 5 0 64 7 15
2024 None of the above 29 52 10 6 0 3 0 84 6 30
2022 Communications or public affairs 44 46 10 0 0 0 0 90 0 20
2022 Security 53 28 8 8 4 0 0 81 11 25
2022 Legal services 27 60 8 0 0 5 0 92 0 20
2022 Administration and operations 48 39 5 5 2 0 1 88 7 110
2022 Human resources 52 37 8 3 0 0 0 89 3 25
2022 Financial management 49 26 6 19 0 0 0 75 19 15
2022 Information management 50 29 10 5 5 0 0 80 10 20
2022 Policy 66 15 0 0 14 6 0 86 14 15
2022 Other services to the public 49 30 17 0 0 5 0 82 0 20
2022 None of the above 56 28 14 0 2 0 0 83 2 35
2019 Communications or public affairs 36 38 19 8 0 0 0 73 8 30
2019 Security 56 23 14 8 0 0 0 78 8 15
2019 Legal services 54 27 10 0 10 0 0 80 10 10
2019 Administration and operations 37 37 14 8 3 1 0 75 11 140
2019 Human resources 44 35 10 11 0 0 0 79 11 20
2019 Financial management 71 24 5 0 0 0 0 95 0 15
2019 Information management 41 19 26 14 0 0 0 60 14 15
2019 Other services to the public 45 18 20 18 0 0 0 63 18 20
2019 None of the above 52 24 12 5 6 0 0 77 11 45

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 32 17 14 13 24 0 0 49 37 25
2024 Security 39 35 15 0 0 0 11 83 0 10
2024 Administration and operations 39 36 7 6 8 3 0 78 15 115
2024 Human resources 45 44 7 3 0 0 0 90 3 25
2024 Financial management 51 40 9 0 0 0 0 91 0 10
2024 Information management 34 12 18 17 8 11 0 52 28 20
2024 Other services to the public 36 18 13 11 16 5 0 57 29 15
2024 None of the above 23 45 17 6 3 7 0 73 9 30
2022 Communications or public affairs 42 28 0 14 5 11 0 78 22 20
2022 Security 48 32 0 8 8 4 0 84 16 25
2022 Legal services 13 50 13 6 10 8 0 69 17 20
2022 Administration and operations 45 38 8 5 3 0 0 83 9 110
2022 Human resources 38 48 10 3 0 0 0 86 3 25
2022 Financial management 33 48 7 6 6 0 0 81 12 15
2022 Information management 57 22 10 5 6 0 0 79 11 20
2022 Policy 67 20 0 8 6 0 0 86 14 15
2022 Other services to the public 44 39 7 0 5 5 0 88 5 20
2022 None of the above 46 30 10 8 3 2 0 78 12 35
2019 Communications or public affairs 34 48 15 3 0 0 0 82 3 30
2019 Security 38 47 8 0 7 0 0 86 7 15
2019 Legal services 27 27 10 27 10 0 0 54 37 10
2019 Administration and operations 37 34 14 9 4 2 0 73 13 140
2019 Human resources 40 40 16 0 5 0 0 80 5 20
2019 Financial management 61 29 4 5 0 0 0 90 5 15
2019 Information management 42 18 12 21 7 0 0 60 28 15
2019 Other services to the public 32 18 10 33 6 0 0 50 39 20
2019 None of the above 43 23 19 2 11 3 0 67 13 45

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 30 30 18 6 10 7 0 64 17 25
2024 Security 56 25 0 19 0 0 0 81 19 10
2024 Administration and operations 44 33 13 5 2 3 0 79 7 115
2024 Human resources 44 43 4 7 0 3 0 89 7 25
2024 Financial management 43 57 0 0 0 0 0 100 0 10
2024 Information management 26 35 16 0 4 18 0 75 5 20
2024 Other services to the public 44 34 12 5 0 5 0 82 6 15
2024 None of the above 30 36 20 8 3 0 3 68 12 30
2022 Communications or public affairs 25 31 13 20 0 11 0 63 23 20
2022 Security 43 28 21 4 4 0 0 71 8 25
2022 Legal services 27 49 16 4 0 4 0 79 4 20
2022 Administration and operations 38 38 16 2 2 5 0 79 4 110
2022 Human resources 52 33 15 0 0 0 0 85 0 25
2022 Financial management 58 12 18 0 6 6 0 74 7 15
2022 Information management 49 22 24 0 0 5 0 75 0 20
2022 Policy 55 20 6 0 14 6 0 79 14 15
2022 Other services to the public 42 43 5 5 0 0 5 90 5 20
2022 None of the above 49 32 9 0 0 9 0 90 0 35
2019 Communications or public affairs 33 47 17 4 0 0 0 79 4 30
2019 Security 38 40 15 0 7 0 0 78 7 15
2019 Legal services 55 0 10 26 0 10 0 61 28 10
2019 Administration and operations 38 33 17 6 4 1 1 72 10 140
2019 Human resources 25 30 14 0 10 14 6 70 12 20
2019 Financial management 61 33 5 0 0 0 0 95 0 15
2019 Information management 37 16 33 7 7 0 0 53 14 15
2019 Other services to the public 51 17 15 12 5 0 0 69 17 20
2019 None of the above 46 29 13 2 5 5 0 79 7 45

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 45 20 15 9 10 0 0 65 19 25
2024 Security 46 46 0 8 0 0 0 92 8 10
2024 Administration and operations 43 36 11 3 8 0 0 78 11 115
2024 Human resources 67 33 0 0 0 0 0 100 0 25
2024 Financial management 62 38 0 0 0 0 0 100 0 10
2024 Information management 32 56 4 0 8 0 0 88 8 20
2024 Other services to the public 53 24 0 11 12 0 0 77 23 15
2024 None of the above 34 49 6 8 3 0 0 83 11 30
2022 Communications or public affairs 62 28 10 0 0 0 0 90 0 20
2022 Security 68 16 4 8 4 0 0 85 12 25
2022 Legal services 34 57 0 5 5 0 0 91 9 20
2022 Administration and operations 59 31 4 4 2 0 0 90 6 110
2022 Human resources 64 36 0 0 0 0 0 100 0 25
2022 Financial management 43 45 0 0 12 0 0 88 12 15
2022 Information management 69 21 0 5 6 0 0 89 11 20
2022 Policy 73 14 0 0 14 0 0 86 14 15
2022 Other services to the public 49 27 10 10 5 0 0 76 14 20
2022 None of the above 69 16 4 8 3 0 0 85 11 35
2019 Communications or public affairs 57 40 3 0 0 0 0 97 0 30
2019 Security 64 22 0 14 0 0 0 86 14 15
2019 Legal services 49 19 0 11 11 11 0 76 24 10
2019 Administration and operations 50 30 11 7 2 1 0 80 9 140
2019 Human resources 51 40 5 0 5 0 0 91 5 20
2019 Financial management 72 23 0 5 0 0 0 95 5 15
2019 Information management 37 42 7 7 7 0 0 79 14 15
2019 Other services to the public 45 21 10 24 0 0 0 66 24 20
2019 None of the above 54 25 10 5 6 0 0 79 11 45

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 41 24 16 7 6 3 3 69 14 25
2024 Security 34 31 8 6 0 10 11 82 8 10
2024 Administration and operations 47 23 11 6 6 6 2 75 12 115
2024 Human resources 32 28 19 5 0 16 0 72 6 25
2024 Financial management 64 10 9 8 0 9 0 81 9 10
2024 Information management 20 32 22 9 4 4 10 60 14 20
2024 Other services to the public 58 6 5 8 6 12 5 77 17 15
2024 None of the above 26 24 23 3 7 10 6 61 12 30
2022 Communications or public affairs 60 25 0 5 5 0 5 90 10 20
2022 Security 52 32 8 3 0 4 0 89 3 25
2022 Legal services 34 40 4 4 4 13 0 86 9 20
2022 Administration and operations 55 27 9 1 3 3 3 87 4 110
2022 Human resources 48 25 14 4 0 5 4 81 4 25
2022 Financial management 61 20 7 0 6 6 0 86 7 15
2022 Information management 42 21 15 0 5 12 5 76 6 20
2022 Policy 43 6 9 14 0 22 6 68 19 15
2022 Other services to the public 60 20 5 0 10 0 5 85 10 20
2022 None of the above 55 23 12 0 3 4 2 83 3 35

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 38 28 12 10 6 3 3 70 17 25
2024 Security 33 43 8 6 0 10 0 84 7 10
2024 Administration and operations 47 21 13 6 5 6 2 74 12 110
2024 Human resources 33 28 15 5 0 20 0 75 6 25
2024 Financial management 64 10 9 0 0 17 0 89 0 10
2024 Information management 20 33 26 9 4 0 9 58 13 20
2024 Other services to the public 58 0 13 0 6 12 11 75 8 15
2024 None of the above 26 31 23 4 6 4 6 64 11 30
2022 Communications or public affairs 55 20 10 5 5 0 5 79 10 20
2022 Security 53 36 3 3 0 4 0 93 3 25
2022 Legal services 24 50 4 4 4 13 0 86 9 20
2022 Administration and operations 56 25 11 3 2 2 3 84 5 110
2022 Human resources 54 22 11 4 0 5 4 84 4 25
2022 Financial management 69 12 7 6 6 0 0 81 12 15
2022 Information management 48 5 16 10 5 12 5 63 18 20
2022 Policy 43 6 15 8 0 22 6 68 10 15
2022 Other services to the public 60 16 0 14 5 0 5 80 20 20
2022 None of the above 60 30 0 3 0 4 2 97 3 35

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 34 21 12 0 16 16 0 66 19 25
2024 Security 53 7 21 0 8 11 0 68 9 10
2024 Administration and operations 39 19 17 8 3 13 2 68 13 115
2024 Human resources 19 25 22 16 0 18 0 54 19 25
2024 Financial management 56 9 8 0 0 26 0 89 0 10
2024 Information management 21 37 7 7 5 22 0 75 16 20
2024 Other services to the public 30 25 24 5 5 11 0 62 11 15
2024 None of the above 20 27 25 7 6 13 3 55 15 30
2022 Communications or public affairs 22 24 21 0 10 23 0 60 13 20
2022 Security 34 13 33 4 4 12 0 54 9 25
2022 Legal services 5 42 32 9 0 12 0 54 10 20
2022 Administration and operations 28 30 21 7 2 13 1 66 9 110
2022 Human resources 44 15 30 4 0 8 0 64 4 25
2022 Financial management 37 25 13 0 6 18 0 76 8 15
2022 Information management 49 15 18 5 0 13 0 73 6 20
2022 Policy 35 33 6 8 0 18 0 83 9 15
2022 Other services to the public 41 16 17 5 0 16 5 73 6 20
2022 None of the above 62 15 7 3 0 12 0 88 4 30

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 30 37 7 9 14 3 0 69 24 25
2024 Security 43 49 0 8 0 0 0 92 8 10
2024 Administration and operations 49 33 7 2 3 4 2 87 6 115
2024 Human resources 30 50 8 0 5 3 4 86 6 25
2024 Financial management 64 26 0 0 0 10 0 100 0 10
2024 Information management 25 33 21 4 4 9 5 67 9 20
2024 Other services to the public 46 20 16 6 0 7 5 75 7 15
2024 None of the above 26 27 25 11 6 3 3 56 18 30
2022 Communications or public affairs 47 25 5 5 0 13 5 88 6 20
2022 Security 57 32 8 0 4 0 0 89 4 25
2022 Legal services 15 56 8 8 0 13 0 81 10 20
2022 Administration and operations 57 25 8 2 3 3 2 86 5 110
2022 Human resources 49 29 4 11 0 4 4 84 12 25
2022 Financial management 48 26 12 0 13 0 0 74 13 15
2022 Information management 53 21 12 0 10 0 5 77 10 20
2022 Policy 58 29 0 0 8 6 0 92 8 15
2022 Other services to the public 64 14 12 5 0 0 5 82 5 20
2022 None of the above 65 19 6 2 0 5 3 91 2 35

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 17 10 21 11 6 30 4 42 26 25
2024 Security 36 17 29 0 0 11 7 64 0 10
2024 Administration and operations 15 14 25 3 2 37 3 48 10 115
2024 Human resources 17 21 21 9 3 29 0 54 17 25
2024 Financial management 23 17 0 0 0 50 10 100 0 10
2024 Information management 18 16 28 4 9 21 5 45 17 20
2024 Other services to the public 15 14 32 0 5 23 10 44 8 15
2024 None of the above 14 0 38 3 11 27 8 21 21 30
2022 Communications or public affairs 17 19 15 10 5 34 0 54 23 20
2022 Security 19 13 31 0 0 37 0 50 0 25
2022 Legal services 9 7 24 0 4 55 0 36 9 20
2022 Administration and operations 10 12 31 4 3 37 3 38 10 110
2022 Human resources 23 21 30 4 0 19 3 56 5 25
2022 Financial management 13 6 13 0 6 56 6 49 17 15
2022 Information management 29 17 16 0 0 27 11 75 0 20
2022 Policy 13 12 7 8 0 60 0 63 19 15
2022 Other services to the public 16 9 34 5 0 31 5 39 7 20
2022 None of the above 20 12 32 0 3 31 3 48 4 35

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 20 10 27 20 20 3 0 31 41 25
2024 Security 41 33 0 7 8 0 11 83 17 10
2024 Administration and operations 29 28 14 10 10 7 2 63 22 115
2024 Human resources 52 35 3 3 0 3 3 93 4 25
2024 Financial management 46 45 0 9 0 0 0 91 9 10
2024 Information management 22 37 13 4 8 12 4 70 14 20
2024 Other services to the public 22 14 26 6 11 17 5 46 21 15
2024 None of the above 12 46 16 16 6 4 0 61 22 30
2022 Communications or public affairs 28 27 20 10 5 5 5 61 17 20
2022 Security 46 20 8 10 8 8 0 71 20 25
2022 Legal services 8 35 25 15 5 4 8 49 23 20
2022 Administration and operations 35 28 17 5 5 5 5 70 11 110
2022 Human resources 27 38 15 11 0 7 3 72 12 25
2022 Financial management 46 17 12 6 7 12 0 71 15 15
2022 Information management 21 23 15 5 15 13 8 55 25 20
2022 Policy 37 27 0 0 14 13 9 83 17 15
2022 Other services to the public 39 22 17 12 5 5 0 65 17 20
2022 None of the above 34 29 16 6 5 7 3 70 12 35
2019 Communications or public affairs 21 42 19 12 3 3 0 65 16 30
2019 Security 25 24 8 8 7 8 19 67 21 10
2019 Legal services 46 9 10 0 18 17 0 66 22 10
2019 Administration and operations 25 22 16 15 12 7 3 52 30 140
2019 Human resources 28 35 5 27 5 0 0 64 32 20
2019 Financial management 40 38 0 5 0 5 12 94 6 15
2019 Information management 18 23 25 21 7 0 7 44 30 15
2019 Other services to the public 17 28 21 5 18 10 0 51 25 20
2019 None of the above 40 24 10 7 11 8 0 70 19 45

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 26 33 20 11 9 0 0 60 20 25
2024 Security 53 39 0 8 0 0 0 92 8 10
2024 Administration and operations 45 30 9 7 8 1 0 76 15 115
2024 Human resources 49 42 6 0 4 0 0 90 4 25
2024 Financial management 64 0 9 27 0 0 0 64 27 10
2024 Information management 45 23 20 4 4 4 0 71 8 20
2024 Other services to the public 47 22 13 12 6 0 0 69 17 15
2024 None of the above 36 29 13 9 10 3 0 67 20 30
2022 Communications or public affairs 27 36 10 11 17 0 0 62 28 20
2022 Security 61 19 12 4 4 0 0 79 8 25
2022 Legal services 18 19 26 15 0 22 0 48 19 20
2022 Administration and operations 40 33 18 3 3 2 1 75 6 110
2022 Human resources 57 25 7 8 3 0 0 82 11 25
2022 Financial management 50 24 0 13 6 6 0 79 21 15
2022 Information management 54 20 16 5 5 0 0 74 10 20
2022 Policy 45 26 9 6 14 0 0 71 19 15
2022 Other services to the public 37 42 7 5 5 5 0 83 10 20
2022 None of the above 61 21 12 2 3 0 0 83 5 35
2019 Communications or public affairs 44 31 11 13 0 0 0 76 13 30
2019 Security 38 52 10 0 0 0 0 90 0 15
2019 Legal services 29 20 27 7 10 7 0 53 18 10
2019 Administration and operations 31 40 15 9 5 0 1 71 14 140
2019 Human resources 28 24 14 18 5 11 0 59 25 20
2019 Financial management 68 21 6 5 0 0 0 89 5 15
2019 Information management 19 48 7 7 14 5 0 71 22 15
2019 Other services to the public 45 22 28 0 5 0 0 67 5 20
2019 None of the above 43 21 15 8 13 0 0 64 21 45

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 39 24 13 18 6 0 0 63 24 25
2024 Security 39 47 0 14 0 0 0 86 14 10
2024 Administration and operations 46 27 12 9 5 1 0 74 14 115
2024 Human resources 38 42 16 0 4 0 0 81 4 25
2024 Financial management 53 19 18 10 0 0 0 72 10 10
2024 Information management 38 22 29 0 4 7 0 65 4 20
2024 Other services to the public 49 9 20 11 11 0 0 58 22 15
2024 None of the above 37 20 17 10 10 6 0 61 22 30
2022 Communications or public affairs 33 40 22 5 0 0 0 73 5 20
2022 Security 56 21 15 4 4 0 0 77 8 25
2022 Legal services 9 41 45 4 0 0 0 50 4 20
2022 Administration and operations 50 30 15 2 2 0 1 81 4 110
2022 Human resources 44 32 25 0 0 0 0 75 0 25
2022 Financial management 50 31 6 7 6 0 0 81 13 15
2022 Information management 48 36 5 6 5 0 0 84 11 20
2022 Policy 60 20 6 0 14 0 0 81 14 15
2022 Other services to the public 53 16 26 0 5 0 0 69 5 20
2022 None of the above 44 38 18 0 0 0 0 82 0 35
2019 Communications or public affairs 38 41 11 10 0 0 0 79 10 30
2019 Security 31 38 18 0 7 7 0 74 7 15
2019 Legal services 29 26 20 7 10 9 0 60 19 10
2019 Administration and operations 36 32 20 5 6 2 0 69 11 140
2019 Human resources 15 15 34 21 5 11 0 33 29 20
2019 Financial management 56 38 5 0 0 0 0 95 0 15
2019 Information management 38 23 19 0 14 5 0 65 15 15
2019 Other services to the public 40 21 10 29 0 0 0 61 29 20
2019 None of the above 36 30 22 2 8 2 0 67 10 45

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 14 21 18 19 21 3 4 38 43 25
2024 Security 39 25 10 8 18 0 0 64 26 10
2024 Administration and operations 34 20 12 14 10 8 1 60 27 115
2024 Human resources 20 28 23 3 7 10 8 59 13 25
2024 Financial management 16 37 9 10 0 28 0 73 14 10
2024 Information management 30 20 19 13 13 0 5 53 27 20
2024 Other services to the public 49 6 13 5 18 9 0 60 26 15
2024 None of the above 20 18 14 19 17 12 0 43 42 30
2022 Communications or public affairs 36 21 17 5 10 5 5 64 17 20
2022 Security 41 24 3 16 8 4 4 70 26 25
2022 Legal services 13 19 21 23 0 24 0 43 30 20
2022 Administration and operations 28 30 17 5 7 9 3 66 14 110
2022 Human resources 41 19 11 11 0 8 10 73 13 25
2022 Financial management 37 0 11 18 13 13 7 47 39 15
2022 Information management 19 37 23 5 5 10 0 63 11 20
2022 Policy 42 25 0 14 14 6 0 71 29 15
2022 Other services to the public 44 14 20 0 10 5 7 66 11 20
2022 None of the above 44 13 13 9 13 7 0 62 24 35
2019 Communications or public affairs 23 34 18 11 3 11 0 64 16 30
2019 Security 16 38 15 0 7 25 0 71 9 15
2019 Legal services 18 9 0 27 20 27 0 37 63 10
2019 Administration and operations 23 20 19 13 11 11 2 50 28 140
2019 Human resources 19 14 11 10 19 16 11 45 39 20
2019 Financial management 36 30 11 5 0 12 5 81 6 15
2019 Information management 32 11 19 12 14 12 0 48 30 15
2019 Other services to the public 30 10 32 6 18 4 0 42 25 20
2019 None of the above 37 9 15 11 13 9 7 55 28 45

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 43 40 0 14 3 0 0 83 17 25
2024 Security 33 48 0 19 0 0 0 81 19 10
2024 Administration and operations 51 41 1 6 1 0 0 92 7 115
2024 Human resources 51 49 0 0 0 0 0 100 0 25
2024 Financial management 45 37 0 19 0 0 0 81 19 10
2024 Information management 54 42 0 0 5 0 0 95 5 20
2024 Other services to the public 42 51 0 7 0 0 0 93 7 15
2024 None of the above 43 41 0 16 0 0 0 84 16 30
2022 Communications or public affairs 42 30 5 18 5 0 0 72 24 20
2022 Security 56 36 4 3 0 0 0 92 3 25
2022 Legal services 22 61 0 12 5 0 0 83 17 20
2022 Administration and operations 48 41 0 10 1 0 0 89 11 110
2022 Human resources 45 31 8 13 3 0 0 76 16 25
2022 Financial management 44 49 7 0 0 0 0 93 0 15
2022 Information management 48 41 5 6 0 0 0 89 6 20
2022 Policy 40 40 7 12 0 0 0 80 12 15
2022 Other services to the public 59 33 4 4 0 0 0 91 4 20
2022 None of the above 47 42 0 5 6 0 0 89 11 35

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 35 37 7 21 0 0 0 72 21 25
2024 Security 29 43 20 8 0 0 0 72 8 10
2024 Administration and operations 48 31 2 11 5 2 2 82 17 115
2024 Human resources 46 28 14 7 5 0 0 74 12 25
2024 Financial management 53 38 0 9 0 0 0 91 9 10
2024 Information management 53 29 0 8 5 4 0 86 14 20
2024 Other services to the public 45 32 11 6 6 0 0 77 12 15
2024 None of the above 31 37 10 9 10 0 3 70 20 30
2022 Communications or public affairs 45 42 8 0 5 0 0 87 5 20
2022 Security 55 37 4 4 0 0 0 92 4 25
2022 Legal services 46 36 14 4 0 0 0 82 4 20
2022 Administration and operations 45 46 4 3 1 0 1 92 4 110
2022 Human resources 65 31 4 0 0 0 0 96 0 25
2022 Financial management 57 37 6 0 0 0 0 94 0 15
2022 Information management 67 22 6 0 5 0 0 89 5 20
2022 Policy 61 33 0 0 0 6 0 100 0 15
2022 Other services to the public 42 38 9 4 0 0 7 86 5 20
2022 None of the above 62 29 0 6 3 0 0 91 9 35
2019 Communications or public affairs 62 24 0 10 3 0 0 87 13 30
2019 Security 22 40 0 8 30 0 0 62 38 15
2019 Legal services 42 38 9 11 0 0 0 80 11 10
2019 Administration and operations 45 38 4 8 6 0 0 83 14 140
2019 Human resources 51 24 14 11 0 0 0 75 11 20
2019 Financial management 60 31 4 5 0 0 0 90 5 15
2019 Information management 51 35 0 7 7 0 0 85 15 15
2019 Other services to the public 51 28 7 15 0 0 0 78 15 20
2019 None of the above 53 30 8 9 0 0 0 83 9 45

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 46 27 12 15 0 0 0 73 15 25
2024 Security 29 24 21 26 0 0 0 54 26 10
2024 Administration and operations 47 32 9 8 4 0 0 79 11 115
2024 Human resources 53 32 7 3 5 0 0 85 8 25
2024 Financial management 64 26 0 0 10 0 0 90 10 10
2024 Information management 46 32 13 8 0 0 0 79 8 20
2024 Other services to the public 35 47 18 0 0 0 0 82 0 15
2024 None of the above 47 34 3 13 3 0 0 81 16 30
2022 Communications or public affairs 55 30 10 0 5 0 0 85 5 20
2022 Security 65 32 0 4 0 0 0 96 4 25
2022 Legal services 42 48 5 4 0 0 0 91 4 20
2022 Administration and operations 45 41 5 7 1 0 0 87 8 110
2022 Human resources 43 39 11 7 0 0 0 83 7 25
2022 Financial management 43 50 0 7 0 0 0 93 7 15
2022 Information management 56 21 17 0 5 0 0 77 5 20
2022 Policy 47 35 12 0 0 6 0 87 0 15
2022 Other services to the public 70 21 5 4 0 0 0 91 4 20
2022 None of the above 64 17 14 0 3 2 0 83 3 35
2019 Communications or public affairs 55 27 10 8 0 0 0 82 8 30
2019 Security 15 63 7 8 8 0 0 78 16 15
2019 Legal services 63 27 0 0 10 0 0 90 10 10
2019 Administration and operations 49 34 6 8 3 1 0 83 11 140
2019 Human resources 57 33 5 5 0 0 0 90 5 20
2019 Financial management 57 38 0 6 0 0 0 94 6 15
2019 Information management 42 38 12 7 0 0 0 81 7 15
2019 Other services to the public 51 32 7 10 0 0 0 83 10 20
2019 None of the above 55 32 7 4 2 0 0 87 6 45

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 87 6 4 3 0 0 0 93 3 25
2024 Security 100 0 0 0 0 0 0 100 0 10
2024 Administration and operations 75 15 4 3 3 0 1 90 6 115
2024 Human resources 66 13 11 11 0 0 0 78 11 25
2024 Financial management 100 0 0 0 0 0 0 100 0 10
2024 Information management 75 16 5 4 0 0 0 91 4 20
2024 Other services to the public 77 11 7 0 0 5 0 93 0 15
2024 None of the above 71 20 3 3 3 0 0 91 6 30

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 64 22 9 6 0 0 0 85 6 25
2024 Security 72 11 16 0 0 0 0 84 0 10
2024 Administration and operations 68 17 8 3 3 0 1 86 6 115
2024 Human resources 42 25 11 22 0 0 0 67 22 25
2024 Financial management 54 37 9 0 0 0 0 91 0 10
2024 Information management 63 21 12 0 4 0 0 84 4 20
2024 Other services to the public 78 0 17 0 0 5 0 82 0 15
2024 None of the above 73 15 3 0 9 0 0 88 9 30

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 83 14 0 3 0 0 0 97 3 25
2024 Security 89 11 0 0 0 0 0 100 0 10
2024 Administration and operations 84 9 1 1 2 0 3 96 3 115
2024 Human resources 92 8 0 0 0 0 0 100 0 25
2024 Financial management 100 0 0 0 0 0 0 100 0 10
2024 Information management 88 8 0 4 0 0 0 96 4 20
2024 Other services to the public 85 5 5 0 0 0 5 95 0 15
2024 None of the above 82 6 5 0 3 0 4 91 3 30
2022 Communications or public affairs 100 0 0 0 0 0 0 100 0 20
2022 Security 93 0 3 0 0 0 4 97 0 25
2022 Legal services 87 13 0 0 0 0 0 100 0 20
2022 Administration and operations 88 7 3 2 1 0 0 95 3 110
2022 Human resources 85 7 4 0 5 0 0 92 5 25
2022 Financial management 74 0 0 0 20 0 6 79 21 15
2022 Information management 71 6 0 0 10 0 13 88 12 15
2022 Policy 86 8 0 0 6 0 0 94 6 15
2022 Other services to the public 74 15 0 0 7 0 4 93 7 20
2022 None of the above 74 9 2 0 3 0 12 94 3 35
2019 Communications or public affairs 93 3 0 3 0 0 0 97 3 30
2019 Security 90 10 0 0 0 0 0 100 0 15
2019 Legal services 90 10 0 0 0 0 0 100 0 10
2019 Administration and operations 78 11 1 2 2 1 5 95 4 140
2019 Human resources 80 14 0 0 0 0 6 100 0 20
2019 Financial management 83 12 4 0 0 0 0 96 0 15
2019 Information management 79 7 7 7 0 0 0 86 7 15
2019 Other services to the public 82 11 7 0 0 0 0 93 0 15
2019 None of the above 90 8 0 0 0 0 2 100 0 45

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 48 11 14 14 9 0 3 61 24 25
2024 Security 41 23 11 0 0 10 14 85 0 10
2024 Administration and operations 41 17 11 7 4 12 7 72 14 115
2024 Human resources 59 15 22 3 0 0 0 74 3 25
2024 Financial management 61 31 0 0 0 8 0 100 0 10
2024 Information management 47 21 5 4 0 16 8 89 5 20
2024 Other services to the public 53 20 0 0 5 17 5 94 6 15
2024 None of the above 46 16 9 5 3 17 3 78 11 30
2022 Communications or public affairs 37 9 5 5 16 10 17 63 29 20
2022 Security 51 17 0 18 8 4 0 72 28 25
2022 Legal services 58 29 0 0 0 5 8 100 0 20
2022 Administration and operations 44 18 6 3 7 10 12 79 13 110
2022 Human resources 53 16 10 11 10 0 0 69 21 25
2022 Financial management 55 6 14 0 20 0 6 64 21 15
2022 Information management 40 22 10 6 5 12 6 75 14 20
2022 Policy 31 28 15 14 0 12 0 67 16 15
2022 Other services to the public 42 11 16 0 22 5 4 58 24 20
2022 None of the above 44 12 0 2 8 25 9 84 16 35
2019 Communications or public affairs 42 11 10 10 10 11 7 64 24 30
2019 Security 69 8 8 0 8 8 0 83 8 15
2019 Legal services 54 10 7 0 0 29 0 90 0 10
2019 Administration and operations 31 17 11 5 13 16 7 63 23 140
2019 Human resources 16 15 28 15 14 5 6 35 33 20
2019 Financial management 57 16 0 10 12 0 5 77 23 15
2019 Information management 48 12 7 0 21 0 12 69 24 15
2019 Other services to the public 57 10 5 10 6 5 6 76 19 20
2019 None of the above 52 10 12 4 4 13 4 75 10 45

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 12 88 115
2024 Financial management 0 100 10
2022 Administration and operations 9 91 110
2022 Information management 26 74 20
2019 Administration and operations 8 92 140
2019 Financial management 0 100 15
2019 None of the above 18 82 45

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 55 45 15
2022 Administration and operations 28 72 10

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 43 57 15
2022 Administration and operations 73 27 10

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 0 100 10
2019 Administration and operations 0 100 10

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 15
2022 Administration and operations 0 100 10
2019 Administration and operations 0 100 10

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 15
2022 Administration and operations 0 100 10

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 15
2022 Administration and operations 8 92 10
2019 Administration and operations 0 100 10

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 9 91 10
2019 Administration and operations 0 100 10

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 11 89 10

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 46 54 10
2019 Administration and operations 48 52 10

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 55 45 15
2022 Administration and operations 36 64 10

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 36 64 15
2022 Administration and operations 28 72 10

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 28 72 10

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 33 67 10

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 38 62 15
2022 Administration and operations 26 74 10

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 15
2022 Administration and operations 0 100 10
2019 Administration and operations 0 100 10

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 15
2022 Administration and operations 0 100 10
2019 Administration and operations 0 100 10

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 15
2022 Administration and operations 9 91 10

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 59 41 15
2022 Administration and operations 55 45 10

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 0 100 10

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 47 53 10

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 41 59 15
2022 Administration and operations 56 44 10
2019 Administration and operations 46 54 10

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 29 71 10

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 15
2022 Administration and operations 0 100 10
2019 Administration and operations 0 100 10

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 9 91 10

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 0 100 10
2019 Administration and operations 0 100 10

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 0 100 10

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 15
2022 Administration and operations 19 81 10

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 15
2022 Administration and operations 9 91 10

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 18 82 10

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 19 81 10

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 29 71 10

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 8 92 10

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10
2022 Administration and operations 29 71 10

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 10 90 10

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 10 90 10

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10
2022 Administration and operations 18 82 10

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 19 81 10

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10
2022 Administration and operations 47 53 10

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 28 72 10

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10
2022 Administration and operations 28 72 10

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 45 55 10

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10
2022 Administration and operations 0 100 10

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 44 56 10
2022 Administration and operations 64 36 10

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 18 82 10

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and operations 24 7 17 11 7 33 3 47 27 115
2024 Human resources 27 32 7 0 10 24 0 77 14 25
2024 None of the above 0 12 23 7 9 41 8 24 31 30
2022 Security 32 9 12 0 8 35 4 68 13 25
2022 Legal services 0 26 9 0 5 61 0 65 12 20
2022 Administration and operations 16 13 16 3 3 36 12 57 12 110
2022 Other services to the public 27 23 20 5 5 15 5 63 12 20
2022 None of the above 29 11 14 2 2 30 12 68 8 35
2019 Communications or public affairs 17 21 21 8 3 24 6 54 16 30
2019 Security 16 7 25 0 7 46 0 42 12 15
2019 Legal services 29 0 10 9 10 42 0 51 32 10
2019 Administration and operations 17 15 17 9 6 33 5 50 23 140
2019 Human resources 19 5 14 11 14 25 11 37 40 20
2019 Financial management 37 11 11 0 0 23 19 82 0 15
2019 Information management 18 23 26 0 7 26 0 55 9 15
2019 Other services to the public 17 22 14 16 7 18 5 51 30 20
2019 None of the above 33 11 16 8 6 23 2 59 19 45

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 34 23 10 0 17 12 3 68 20 25
2024 Administration and operations 39 25 14 7 7 8 0 70 15 115
2024 Human resources 30 52 7 7 3 0 0 83 10 25
2024 Information management 33 27 5 9 13 13 0 70 25 20
2024 Other services to the public 53 8 11 11 6 5 5 68 19 15
2024 None of the above 19 42 12 11 6 7 3 67 19 30
2022 Communications or public affairs 36 23 10 10 10 5 5 67 22 20
2022 Security 52 29 8 11 0 0 0 81 11 25
2022 Administration and operations 45 26 13 5 3 9 0 77 8 110
2022 Human resources 33 23 37 4 0 4 0 58 4 25
2022 Financial management 44 13 17 0 6 20 0 71 8 15
2022 Information management 53 26 5 10 6 0 0 79 16 20
2022 Policy 39 30 6 0 14 12 0 78 15 15
2022 Other services to the public 49 25 11 5 5 5 0 78 10 20
2022 None of the above 58 19 15 0 2 5 0 82 2 35
2019 Communications or public affairs 27 41 15 7 3 8 0 73 11 30
2019 Security 23 38 17 0 7 15 0 72 8 15
2019 Legal services 45 18 10 0 10 17 0 76 12 10
2019 Administration and operations 39 24 17 6 5 7 1 69 12 140
2019 Human resources 19 16 30 5 14 5 11 41 23 20
2019 Financial management 56 21 11 5 0 7 0 83 6 15
2019 Information management 37 16 19 7 7 14 0 62 16 15
2019 Other services to the public 34 32 10 18 0 6 0 70 19 20
2019 None of the above 47 21 14 6 8 5 0 71 15 45

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 8 92 115
2022 Communications or public affairs 0 100 20
2022 None of the above 0 100 35
2019 Security 0 100 15
2019 Administration and operations 5 95 140
2019 Financial management 0 100 15
2019 Information management 0 100 15
2019 None of the above 11 89 45

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 80 20 10

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 20 6 20 7 7 37 3 44 23 25
2024 Administration and operations 29 8 18 3 4 32 4 59 12 115
2024 Human resources 31 20 22 0 5 22 0 65 7 25
2022 Security 37 9 8 4 0 39 4 80 6 25
2022 Administration and operations 22 13 16 3 1 38 9 64 7 110
2022 Other services to the public 35 9 21 10 0 15 11 59 13 20
2022 None of the above 32 5 23 0 0 31 8 62 0 35
2019 Communications or public affairs 20 13 29 0 3 31 3 51 5 30
2019 Security 23 0 25 0 7 46 0 42 12 15
2019 Legal services 39 0 18 0 10 33 0 58 15 10
2019 Administration and operations 22 17 17 4 3 34 3 62 10 140
2019 Human resources 24 5 19 6 0 35 11 53 12 20
2019 Financial management 41 6 11 0 0 21 21 82 0 15
2019 Information management 19 22 28 7 0 19 5 54 9 15
2019 Other services to the public 28 11 15 5 7 29 5 59 18 20
2019 None of the above 33 9 22 0 6 24 6 60 9 45

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 39 25 7 4 10 15 0 75 16 25
2024 Security 43 36 0 6 0 15 0 92 8 10
2024 Administration and operations 39 26 15 5 4 10 1 73 11 115
2024 Human resources 30 48 15 4 3 0 0 78 7 25
2024 Information management 38 21 0 4 8 25 5 83 17 20
2024 Other services to the public 43 23 13 5 5 6 5 75 11 15
2024 None of the above 25 30 23 0 6 16 0 66 7 30
2022 Communications or public affairs 36 23 15 0 5 16 5 75 6 20
2022 Security 48 21 27 4 0 0 0 69 4 25
2022 Administration and operations 44 29 12 5 1 9 1 80 6 110
2022 Human resources 47 25 21 0 0 7 0 77 0 25
2022 Financial management 50 13 23 0 6 0 7 68 7 15
2022 Information management 53 21 11 0 11 5 0 77 12 20
2022 Policy 45 20 6 8 6 15 0 77 16 15
2022 Other services to the public 49 14 16 10 0 5 7 71 11 20
2022 None of the above 61 16 18 0 0 5 0 81 0 35
2019 Communications or public affairs 30 37 15 3 0 15 0 79 4 30
2019 Security 30 38 17 0 7 8 0 74 7 15
2019 Legal services 55 0 18 0 10 17 0 66 12 10
2019 Administration and operations 40 27 18 3 4 9 0 74 7 140
2019 Human resources 25 24 30 0 0 9 11 62 0 20
2019 Financial management 55 17 11 5 0 12 0 82 6 15
2019 Information management 49 16 21 7 0 7 0 70 7 15
2019 Other services to the public 40 23 15 12 0 10 0 70 13 20
2019 None of the above 54 21 13 0 6 5 0 79 7 45

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 12 88 25
2024 Security 13 87 10
2024 Administration and operations 18 82 115
2024 Human resources 39 61 25
2024 Financial management 15 85 10
2024 Information management 32 68 20
2024 Other services to the public 15 85 15
2024 None of the above 6 94 30
2022 Communications or public affairs 17 83 20
2022 Security 15 85 25
2022 Legal services 5 95 20
2022 Administration and operations 8 92 110
2022 Human resources 13 87 25
2022 Financial management 17 83 15
2022 Information management 13 87 20
2022 Policy 0 100 15
2022 Other services to the public 21 79 20
2022 None of the above 19 81 35
2019 Communications or public affairs 11 89 30
2019 Security 15 85 15
2019 Legal services 0 100 10
2019 Administration and operations 23 77 140
2019 Human resources 19 81 20
2019 Financial management 5 95 15
2019 Information management 7 93 15
2019 Other services to the public 23 77 20
2019 None of the above 21 79 45

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 57 43 20

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 84 16 20
2019 Administration and operations 91 9 30
2019 None of the above 89 11 10

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and operations 52 18 7 5 18 0 0 70 23 20
2019 Administration and operations 52 29 3 3 12 0 0 81 16 30

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 24 38 16 22 0 0 0 62 22 25
2024 Security 32 42 8 7 0 11 0 83 8 10
2024 Administration and operations 47 36 3 9 5 0 0 83 13 115
2024 Human resources 57 26 3 8 5 0 0 83 13 25
2024 Financial management 43 38 10 9 0 0 0 81 9 10
2024 Information management 29 47 12 4 4 5 0 80 8 20
2024 Other services to the public 40 11 31 6 0 5 7 58 7 15
2024 None of the above 33 34 20 0 9 0 5 70 9 30
2022 Communications or public affairs 41 36 13 5 5 0 0 77 10 20
2022 Security 52 24 9 0 8 0 7 81 8 25
2022 Legal services 38 37 9 5 0 4 7 84 6 20
2022 Administration and operations 50 33 5 5 2 3 2 87 7 110
2022 Human resources 48 36 11 0 0 0 5 89 0 25
2022 Financial management 56 37 0 0 6 0 0 94 6 15
2022 Information management 41 48 0 0 0 12 0 100 0 20
2022 Policy 58 20 14 0 0 9 0 85 0 15
2022 Other services to the public 49 34 5 5 0 0 7 89 5 20
2022 None of the above 58 18 10 9 0 2 3 80 10 35
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 54 20 9 12 6 0 0 74 18 25
2024 Security 67 26 0 7 0 0 0 93 7 10
2024 Administration and operations 55 34 3 4 5 0 0 89 9 115
2024 Human resources 46 38 3 8 0 4 0 88 9 25
2024 Financial management 43 38 10 0 9 0 0 81 9 10
2024 Information management 49 30 8 4 4 5 0 83 9 20
2024 Other services to the public 60 16 6 8 10 0 0 76 18 15
2024 None of the above 53 30 10 4 3 0 0 83 7 30
2022 Communications or public affairs 57 25 12 0 0 5 0 87 0 20
2022 Security 59 12 12 9 4 0 4 74 13 25
2022 Legal services 46 35 10 5 4 0 0 81 10 20
2022 Administration and operations 66 26 3 5 1 0 0 92 6 110
2022 Human resources 59 18 11 3 0 8 0 84 3 25
2022 Financial management 50 44 0 0 6 0 0 94 6 15
2022 Information management 58 31 11 0 0 0 0 89 0 20
2022 Policy 73 15 6 0 6 0 0 88 6 15
2022 Other services to the public 49 23 12 10 7 0 0 72 16 20
2022 None of the above 65 30 2 0 0 0 3 97 0 35

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 9 18 7 0 40 3 23 55 36 25
2024 Security 0 0 21 0 72 0 7 77 0 10
2024 Administration and operations 1 1 6 4 51 4 33 87 3 115
2024 Human resources 0 11 4 3 28 3 50 67 24 25
2024 Financial management 0 0 9 0 54 16 21 85 0 10
2024 Information management 4 12 9 7 33 8 26 62 25 20
2024 Other services to the public 5 0 5 6 50 5 29 85 7 15
2024 None of the above 3 6 17 3 35 7 29 60 14 30
2022 Communications or public affairs 10 5 10 5 50 5 16 69 18 20
2022 Security 7 0 15 8 40 8 22 69 11 25
2022 Legal services 4 0 19 16 47 9 4 73 5 20
2022 Administration and operations 1 6 8 4 44 5 33 76 11 110
2022 Human resources 4 3 7 4 51 0 30 79 10 25
2022 Financial management 6 0 0 7 63 6 18 92 8 15
2022 Information management 0 0 5 10 40 10 35 90 0 20
2022 Policy 0 8 6 0 60 12 15 81 10 15
2022 Other services to the public 5 0 10 11 65 0 9 84 5 20
2022 None of the above 0 0 5 7 75 0 13 94 0 35

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 21 51 7 4 17 0 0 72 21 25
2024 Security 32 42 0 7 19 0 0 74 26 10
2024 Administration and operations 36 32 12 7 10 3 0 70 17 115
2024 Human resources 38 45 11 6 0 0 0 83 6 25
2024 Financial management 43 28 29 0 0 0 0 71 0 10
2024 Information management 39 43 4 0 9 5 0 86 9 20
2024 Other services to the public 17 40 11 6 21 0 5 60 28 15
2024 None of the above 13 38 25 12 10 3 0 52 23 30
2022 Communications or public affairs 57 21 5 5 5 8 0 84 11 20
2022 Security 30 43 12 7 8 0 0 73 15 25
2022 Legal services 9 42 20 13 16 0 0 52 29 20
2022 Administration and operations 39 33 17 4 4 2 0 74 9 110
2022 Human resources 28 26 30 16 0 0 0 54 16 25
2022 Financial management 50 25 7 11 6 0 0 75 18 15
2022 Information management 48 40 6 0 6 0 0 88 6 15
2022 Policy 37 57 0 6 0 0 0 94 6 15
2022 Other services to the public 44 36 10 0 5 5 0 84 5 20
2022 None of the above 45 25 14 5 9 2 0 72 14 35
2019 Communications or public affairs 43 35 11 8 3 0 0 78 11 30
2019 Security 53 31 10 0 7 0 0 84 7 15
2019 Legal services 37 18 20 16 10 0 0 55 26 10
2019 Administration and operations 37 35 16 9 3 1 0 72 12 140
2019 Human resources 36 25 29 5 0 0 5 65 5 20
2019 Financial management 49 29 22 0 0 0 0 78 0 15
2019 Information management 46 32 15 0 7 0 0 78 7 15
2019 Other services to the public 34 21 22 17 6 0 0 55 23 20
2019 None of the above 43 36 12 2 7 0 0 79 9 45

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Communications or public affairs 3 19 44 22 11 25
2024 Security 0 44 33 8 14 10
2024 Administration and operations 9 26 37 21 6 115
2024 Human resources 0 38 47 15 0 25
2024 Financial management 20 28 36 16 0 10
2024 Information management 13 34 37 8 8 20
2024 Other services to the public 0 33 33 27 7 15
2024 None of the above 3 37 35 26 0 30
2022 Communications or public affairs 5 41 41 5 8 20
2022 Security 18 23 27 23 8 25
2022 Legal services 0 39 48 8 6 20
2022 Administration and operations 10 28 36 21 6 110
2022 Human resources 0 34 46 19 0 25
2022 Financial management 14 24 31 13 18 15
2022 Information management 7 33 36 18 6 20
2022 Policy 15 36 23 6 19 15
2022 Other services to the public 22 9 40 29 0 20
2022 None of the above 22 35 14 19 9 35

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 23 31 22 17 6 0 0 55 23 25
2024 Security 57 29 6 7 0 0 0 86 7 10
2024 Administration and operations 50 34 5 5 4 2 0 86 9 115
2024 Human resources 66 26 3 0 0 4 0 97 0 25
2024 Financial management 53 28 10 9 0 0 0 81 9 10
2024 Information management 44 43 13 0 0 0 0 87 0 20
2024 Other services to the public 43 15 21 6 10 5 0 61 17 15
2024 None of the above 42 20 19 6 3 10 0 68 10 30
2022 Communications or public affairs 51 31 12 0 0 5 0 87 0 20
2022 Security 55 21 16 0 8 0 0 76 8 25
2022 Legal services 44 44 11 0 0 0 0 89 0 20
2022 Administration and operations 62 24 8 5 1 0 0 86 6 110
2022 Human resources 55 22 15 4 0 5 0 81 4 25
2022 Financial management 43 38 0 6 13 0 0 81 19 15
2022 Information management 58 36 0 0 0 5 0 100 0 20
2022 Policy 73 0 6 0 14 7 0 79 15 15
2022 Other services to the public 44 25 9 12 5 5 0 73 18 20
2022 None of the above 59 26 5 3 0 4 3 92 3 35

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 26 30 12 13 19 0 0 56 31 25
2024 Security 50 43 0 7 0 0 0 93 7 10
2024 Administration and operations 45 29 6 9 10 0 0 75 20 115
2024 Human resources 49 43 0 8 0 0 0 92 8 25
2024 Financial management 43 38 10 0 9 0 0 81 9 10
2024 Information management 45 29 8 9 4 5 0 78 13 20
2024 Other services to the public 38 12 15 8 22 5 0 52 32 15
2024 None of the above 39 31 3 18 9 0 0 70 27 30
2022 Communications or public affairs 42 30 5 18 0 5 0 76 19 20
2022 Security 55 15 8 18 4 0 0 71 22 25
2022 Legal services 32 38 19 0 4 7 0 75 5 20
2022 Administration and operations 54 24 7 8 5 2 0 79 14 110
2022 Human resources 57 17 15 3 0 8 0 80 3 25
2022 Financial management 45 25 5 6 19 0 0 70 25 15
2022 Information management 58 21 11 0 5 5 0 83 5 20
2022 Policy 64 17 0 0 19 0 0 81 19 15
2022 Other services to the public 44 18 11 9 17 0 0 62 26 20
2022 None of the above 59 26 9 2 0 0 3 88 3 35

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 21 31 3 28 17 0 0 52 45 25
2024 Security 25 17 8 28 21 0 0 43 50 10
2024 Administration and operations 31 24 16 15 13 1 0 55 28 115
2024 Human resources 32 53 3 3 4 4 0 89 7 25
2024 Financial management 43 19 20 10 9 0 0 62 19 10
2024 Information management 22 42 19 9 8 0 0 63 18 20
2024 Other services to the public 27 23 22 5 23 0 0 50 28 15
2024 None of the above 6 41 18 27 9 0 0 46 36 30
2022 Communications or public affairs 36 31 10 17 5 0 0 67 23 20
2022 Security 33 34 14 8 12 0 0 67 20 25
2022 Legal services 13 47 8 23 5 4 0 63 29 20
2022 Administration and operations 29 43 13 8 6 2 0 72 14 110
2022 Human resources 13 54 19 14 0 0 0 67 14 25
2022 Financial management 37 32 6 19 6 0 0 69 25 15
2022 Information management 12 62 0 15 11 0 0 74 26 20
2022 Policy 36 50 8 0 6 0 0 86 6 15
2022 Other services to the public 40 38 11 7 5 0 0 77 12 20
2022 None of the above 47 18 16 10 6 3 0 67 17 35
2019 Communications or public affairs 16 48 3 24 3 4 0 68 29 30
2019 Security 31 37 10 16 7 0 0 68 22 15
2019 Legal services 19 20 22 8 31 0 0 39 39 10
2019 Administration and operations 26 28 19 18 9 0 0 54 26 140
2019 Human resources 25 26 9 21 14 0 5 53 37 20
2019 Financial management 56 29 10 0 5 0 0 85 5 15
2019 Information management 37 16 26 7 14 0 0 53 21 15
2019 Other services to the public 29 37 0 21 13 0 0 66 34 20
2019 None of the above 35 24 16 16 6 2 0 60 23 45

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and operations 30 42 19 6 3 0 0 73 8 30
2022 Administration and operations 15 60 7 11 8 0 0 75 18 30
2019 Administration and operations 26 38 11 22 4 0 0 64 25 30

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 35 39 13 3 6 0 4 37 63 25
2024 Security 19 56 18 8 0 0 0 19 81 10
2024 Administration and operations 37 29 18 4 12 0 0 37 63 115
2024 Human resources 28 21 25 12 7 0 7 30 70 25
2024 Financial management 48 26 0 0 26 0 0 48 52 10
2024 Information management 46 22 19 9 4 0 0 46 54 20
2024 Other services to the public 40 54 0 0 0 0 5 43 57 15
2024 None of the above 35 36 16 10 3 0 0 35 65 30
2022 Communications or public affairs 59 5 5 16 11 0 5 20
2022 Security 13 34 20 19 9 0 5 25
2022 Legal services 19 43 19 8 4 0 7 20
2022 Administration and operations 43 26 14 5 10 0 3 110
2022 Human resources 39 38 7 4 12 0 0 25
2022 Financial management 39 20 12 11 19 0 0 15
2022 Information management 49 6 21 18 0 0 5 15
2022 Policy 43 36 8 7 0 0 6 15
2022 Other services to the public 32 35 10 13 9 0 0 20
2022 None of the above 46 27 10 0 15 0 3 35
2019 Communications or public affairs 38 18 17 0 27 0 0 30
2019 Security 37 23 7 10 15 0 8 15
2019 Legal services 20 0 37 16 28 0 0 10
2019 Administration and operations 15 29 21 12 19 1 1 140
2019 Human resources 28 40 21 0 11 0 0 20
2019 Financial management 26 18 19 10 26 0 0 15
2019 Information management 18 26 19 16 14 0 7 15
2019 Other services to the public 17 29 27 11 16 0 0 20
2019 None of the above 21 35 18 8 15 0 2 45

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 24 30 24 12 11 0 0 24 76 25
2024 Security 18 7 7 15 53 0 0 18 82 10
2024 Administration and operations 18 28 20 15 20 0 0 18 82 115
2024 Human resources 25 34 27 7 7 0 0 25 75 25
2024 Financial management 46 7 27 20 0 0 0 46 54 10
2024 Information management 27 29 36 0 8 0 0 27 73 20
2024 Other services to the public 11 17 24 28 20 0 0 11 89 15
2024 None of the above 9 9 14 28 40 0 0 9 91 30
2022 Communications or public affairs 23 15 31 15 15 0 0 20
2022 Security 11 26 19 15 21 0 9 25
2022 Legal services 0 34 30 17 20 0 0 20
2022 Administration and operations 21 26 28 10 15 0 0 110
2022 Human resources 10 24 26 26 15 0 0 25
2022 Financial management 27 12 23 7 31 0 0 15
2022 Information management 24 47 17 6 6 0 0 15
2022 Policy 19 38 28 8 6 0 0 15
2022 Other services to the public 21 26 28 16 9 0 0 20
2022 None of the above 23 28 10 11 27 0 0 35
2019 Communications or public affairs 3 34 35 16 11 0 0 30
2019 Security 30 17 31 7 14 0 0 15
2019 Legal services 26 20 20 26 10 0 0 10
2019 Administration and operations 13 31 27 18 9 1 1 140
2019 Human resources 0 20 51 5 23 0 0 20
2019 Financial management 35 29 21 10 5 0 0 15
2019 Information management 32 30 7 12 12 0 7 15
2019 Other services to the public 12 44 5 22 17 0 0 20
2019 None of the above 8 20 24 20 28 0 0 45

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 34 34 21 8 3 0 0 34 66 25
2024 Security 25 15 7 25 28 0 0 25 75 10
2024 Administration and operations 33 29 18 7 11 0 2 34 66 115
2024 Human resources 15 28 39 4 10 0 4 15 85 25
2024 Financial management 54 28 18 0 0 0 0 54 46 10
2024 Information management 46 20 16 0 17 0 0 46 54 20
2024 Other services to the public 30 11 23 9 21 0 5 32 68 15
2024 None of the above 9 24 27 24 16 0 0 9 91 30
2022 Communications or public affairs 40 20 25 9 5 0 0 20
2022 Security 24 21 35 7 8 0 5 25
2022 Legal services 15 33 17 14 20 0 0 20
2022 Administration and operations 33 30 26 4 5 0 2 110
2022 Human resources 14 11 45 20 11 0 0 25
2022 Financial management 44 13 24 0 18 0 0 15
2022 Information management 50 27 11 0 12 0 0 15
2022 Policy 39 39 7 8 6 0 0 15
2022 Other services to the public 32 36 23 5 4 0 0 20
2022 None of the above 38 22 5 16 18 0 0 35
2019 Communications or public affairs 16 53 17 10 4 0 0 30
2019 Security 37 25 31 0 7 0 0 15
2019 Legal services 52 18 10 0 20 0 0 10
2019 Administration and operations 30 33 19 10 6 1 1 140
2019 Human resources 9 43 29 14 5 0 0 20
2019 Financial management 52 28 15 5 0 0 0 15
2019 Information management 37 26 12 7 5 0 12 15
2019 Other services to the public 27 22 5 22 17 0 7 20
2019 None of the above 25 20 23 10 22 0 0 45

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 36 33 26 3 3 0 0 36 64 25
2024 Security 18 7 7 32 35 0 0 18 82 10
2024 Administration and operations 23 24 20 14 17 0 2 24 76 115
2024 Human resources 48 9 25 4 7 0 8 52 48 25
2024 Financial management 61 0 30 0 9 0 0 61 39 10
2024 Information management 21 22 35 9 13 0 0 21 79 20
2024 Other services to the public 11 21 23 21 20 5 0 11 89 15
2024 None of the above 9 19 21 16 23 5 8 10 90 30
2022 Communications or public affairs 28 32 20 15 0 0 5 20
2022 Security 24 15 20 7 21 9 5 25
2022 Legal services 11 25 31 14 20 0 0 20
2022 Administration and operations 20 22 30 10 17 1 0 110
2022 Human resources 10 10 25 24 30 0 0 25
2022 Financial management 21 18 17 7 36 0 0 15
2022 Information management 13 44 16 22 6 0 0 15
2022 Policy 26 45 8 15 6 0 0 15
2022 Other services to the public 16 31 22 11 20 0 0 20
2022 None of the above 29 29 5 12 24 0 0 35
2019 Communications or public affairs 13 31 21 24 8 0 3 30
2019 Security 30 41 14 8 8 0 0 15
2019 Legal services 45 10 9 0 27 10 0 10
2019 Administration and operations 24 28 19 17 10 1 1 140
2019 Human resources 5 21 18 41 14 0 0 20
2019 Financial management 35 40 5 4 10 5 0 15
2019 Information management 30 19 33 0 11 0 7 15
2019 Other services to the public 23 17 21 28 11 0 0 20
2019 None of the above 26 15 26 12 19 0 2 45

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 56 23 9 9 0 0 3 58 42 25
2024 Security 25 21 7 8 32 0 7 27 73 10
2024 Administration and operations 55 14 10 5 7 0 9 60 40 115
2024 Human resources 45 31 16 0 3 0 4 47 53 25
2024 Financial management 71 0 19 0 0 0 10 79 21 10
2024 Information management 66 9 8 0 5 0 12 76 24 20
2024 Other services to the public 44 0 9 9 21 0 17 53 47 15
2024 None of the above 21 16 14 8 24 3 14 25 75 30
2022 Communications or public affairs 45 31 10 14 0 0 0 20
2022 Security 28 23 16 8 8 0 17 25
2022 Legal services 23 29 15 13 20 0 0 20
2022 Administration and operations 44 27 15 6 2 0 5 110
2022 Human resources 21 27 33 19 0 0 0 25
2022 Financial management 52 24 6 12 6 0 0 15
2022 Information management 61 11 6 5 6 0 11 15
2022 Policy 40 38 8 8 6 0 0 15
2022 Other services to the public 50 25 4 7 9 0 5 20
2022 None of the above 36 20 9 6 19 0 11 35
2019 Communications or public affairs 44 41 8 0 0 0 8 30
2019 Security 53 10 0 16 7 0 15 15
2019 Legal services 35 20 10 0 28 0 7 10
2019 Administration and operations 51 24 10 4 3 1 7 140
2019 Human resources 15 56 25 5 0 0 0 20
2019 Financial management 59 16 5 10 5 5 0 15
2019 Information management 63 25 0 0 0 0 12 15
2019 Other services to the public 27 22 11 16 12 0 12 20
2019 None of the above 26 20 18 11 15 2 8 45

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 8 28 28 13 23 0 0 8 92 25
2024 Security 9 17 22 28 24 0 0 9 91 10
2024 Administration and operations 27 23 16 10 24 0 0 27 73 115
2024 Human resources 14 21 40 12 8 4 0 15 85 25
2024 Financial management 43 0 21 28 9 0 0 43 57 10
2024 Information management 36 12 39 4 9 0 0 36 64 20
2024 Other services to the public 23 11 28 9 25 0 5 24 76 15
2024 None of the above 12 17 19 24 29 0 0 12 88 30
2022 Communications or public affairs 38 26 15 21 0 0 0 20
2022 Security 20 16 23 18 13 4 5 25
2022 Legal services 11 30 26 13 20 0 0 20
2022 Administration and operations 28 30 29 8 6 0 0 110
2022 Human resources 19 43 23 11 0 0 4 25
2022 Financial management 51 6 32 6 5 0 0 15
2022 Information management 46 33 9 6 6 0 0 15
2022 Policy 25 56 6 8 6 0 0 15
2022 Other services to the public 33 27 19 16 5 0 0 20
2022 None of the above 43 13 18 9 17 0 0 35
2019 Communications or public affairs 34 41 11 11 3 0 0 30
2019 Security 53 17 16 7 7 0 0 15
2019 Legal services 27 28 35 0 10 0 0 10
2019 Administration and operations 29 33 20 11 6 1 0 140
2019 Human resources 27 49 14 5 5 0 0 20
2019 Financial management 31 22 30 17 0 0 0 15
2019 Information management 39 33 0 13 7 0 7 15
2019 Other services to the public 38 23 5 23 11 0 0 20
2019 None of the above 32 24 17 13 9 3 2 45

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 15 41 14 11 16 3 0 16 84 25
2024 Security 25 49 6 19 0 0 0 25 75 10
2024 Administration and operations 32 29 18 7 13 0 2 32 68 115
2024 Human resources 19 48 18 10 0 4 0 20 80 25
2024 Financial management 43 29 20 0 9 0 0 43 57 10
2024 Information management 36 38 8 5 5 8 0 40 60 20
2024 Other services to the public 33 21 21 0 7 0 18 40 60 15
2024 None of the above 14 34 20 11 6 10 4 16 84 30
2022 Communications or public affairs 31 38 5 26 0 0 0 20
2022 Security 36 36 0 7 8 0 13 25
2022 Legal services 35 31 9 10 10 0 5 20
2022 Administration and operations 41 26 17 9 4 2 2 110
2022 Human resources 32 34 12 14 5 0 4 25
2022 Financial management 52 13 6 12 18 0 0 15
2022 Information management 40 38 5 17 0 0 0 15
2022 Policy 43 38 13 0 6 0 0 15
2022 Other services to the public 54 25 4 16 0 0 0 20
2022 None of the above 41 26 11 0 14 2 6 35
2019 Communications or public affairs 30 34 22 10 4 0 0 30
2019 Security 41 30 23 0 7 0 0 15
2019 Legal services 27 20 18 0 28 0 7 10
2019 Administration and operations 34 32 17 8 7 1 1 140
2019 Human resources 35 33 21 11 0 0 0 20
2019 Financial management 45 33 11 11 0 0 0 15
2019 Information management 30 32 32 0 0 0 7 15
2019 Other services to the public 27 23 29 4 11 0 6 20
2019 None of the above 39 21 18 11 8 3 0 45

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 29 29 22 10 10 0 0 29 71 25
2024 Security 16 40 29 8 8 0 0 16 84 10
2024 Administration and operations 26 24 24 17 7 2 1 26 74 115
2024 Human resources 28 24 27 14 4 0 4 29 71 25
2024 Financial management 45 37 9 0 9 0 0 45 55 10
2024 Information management 44 30 9 0 17 0 0 44 56 20
2024 Other services to the public 29 41 11 13 0 0 7 31 69 15
2024 None of the above 10 20 37 19 6 3 4 11 89 30
2022 Communications or public affairs 16 54 9 11 11 0 0 20
2022 Security 25 20 11 20 8 8 9 25
2022 Legal services 36 32 12 11 5 0 5 20
2022 Administration and operations 30 31 21 14 3 0 1 110
2022 Human resources 10 22 29 27 13 0 0 25
2022 Financial management 44 13 19 12 12 0 0 15
2022 Information management 35 42 12 5 6 0 0 15
2022 Policy 49 31 7 0 6 0 6 15
2022 Other services to the public 35 25 30 5 0 0 5 20
2022 None of the above 45 24 5 12 11 0 3 35
2019 Communications or public affairs 13 53 17 10 8 0 0 30
2019 Security 45 33 22 0 0 0 0 15
2019 Legal services 29 26 16 0 29 0 0 10
2019 Administration and operations 32 31 20 8 8 1 0 140
2019 Human resources 19 40 21 10 9 0 0 20
2019 Financial management 26 42 26 0 5 0 0 15
2019 Information management 37 18 26 12 0 0 7 15
2019 Other services to the public 33 34 11 16 5 0 0 20
2019 None of the above 35 27 11 18 6 3 0 45

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 32 34 11 13 10 0 0 32 68 25
2024 Security 25 41 18 16 0 0 0 25 75 10
2024 Administration and operations 49 20 17 10 1 2 1 50 50 115
2024 Human resources 37 24 24 7 3 4 0 38 62 25
2024 Financial management 54 38 9 0 0 0 0 54 46 10
2024 Information management 48 26 5 0 9 4 8 55 45 20
2024 Other services to the public 44 19 6 7 6 0 18 53 47 15
2024 None of the above 29 33 14 14 3 3 4 31 69 30
2022 Communications or public affairs 37 37 11 16 0 0 0 20
2022 Security 33 27 15 4 12 4 5 25
2022 Legal services 59 27 6 5 0 4 0 20
2022 Administration and operations 50 26 13 3 6 2 0 110
2022 Human resources 27 26 31 16 0 0 0 25
2022 Financial management 45 26 6 6 12 0 6 15
2022 Information management 43 40 17 0 0 0 0 15
2022 Policy 55 26 0 0 14 0 6 15
2022 Other services to the public 64 31 0 0 5 0 0 20
2022 None of the above 75 3 9 4 5 0 3 35
2019 Communications or public affairs 27 44 25 3 0 0 0 30
2019 Security 53 41 0 7 0 0 0 15
2019 Legal services 27 37 7 10 20 0 0 10
2019 Administration and operations 43 28 17 5 6 1 0 140
2019 Human resources 23 24 30 22 0 0 0 20
2019 Financial management 48 31 11 5 5 0 0 15
2019 Information management 35 18 26 14 0 0 7 15
2019 Other services to the public 45 22 17 11 5 0 0 20
2019 None of the above 45 19 20 6 8 3 0 45

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 43 20 7 10 20 0 0 43 57 25
2024 Security 42 25 7 19 6 0 0 42 58 10
2024 Administration and operations 44 21 16 7 8 1 3 46 54 115
2024 Human resources 45 32 16 3 0 0 4 47 53 25
2024 Financial management 53 28 10 9 0 0 0 53 47 10
2024 Information management 59 16 4 4 13 4 0 61 39 20
2024 Other services to the public 30 29 13 6 17 0 5 32 68 15
2024 None of the above 29 43 11 10 3 0 4 30 70 30
2022 Communications or public affairs 51 23 10 10 5 0 0 20
2022 Security 48 21 11 4 11 0 5 25
2022 Legal services 41 32 9 5 10 4 0 20
2022 Administration and operations 52 21 15 6 5 2 0 110
2022 Human resources 42 31 19 4 5 0 0 25
2022 Financial management 46 24 5 0 25 0 0 15
2022 Information management 55 18 16 0 11 0 0 15
2022 Policy 67 14 0 0 14 0 6 15
2022 Other services to the public 55 15 5 19 5 0 0 20
2022 None of the above 62 16 16 2 3 0 0 35
2019 Communications or public affairs 49 25 17 7 3 0 0 30
2019 Security 53 33 8 7 0 0 0 15
2019 Legal services 54 18 9 0 20 0 0 10
2019 Administration and operations 50 22 11 7 9 1 0 140
2019 Human resources 49 16 26 9 0 0 0 20
2019 Financial management 62 17 11 5 0 5 0 15
2019 Information management 34 25 14 14 7 0 7 15
2019 Other services to the public 54 12 23 5 5 0 0 15
2019 None of the above 40 22 16 10 11 2 0 45

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 50 31 10 0 7 0 3 51 49 25
2024 Security 36 45 8 11 0 0 0 36 64 10
2024 Administration and operations 52 27 12 5 4 1 0 53 47 115
2024 Human resources 51 31 11 3 0 4 0 53 47 25
2024 Financial management 65 9 26 0 0 0 0 65 35 10
2024 Information management 65 22 0 0 4 4 5 72 28 20
2024 Other services to the public 50 16 14 16 0 0 5 53 47 15
2024 None of the above 33 44 11 4 4 0 4 34 66 30
2022 Communications or public affairs 59 30 0 5 5 0 0 20
2022 Security 56 20 12 0 8 0 5 25
2022 Legal services 45 24 21 0 5 6 0 20
2022 Administration and operations 51 34 9 5 1 0 0 110
2022 Human resources 43 41 8 7 0 0 0 25
2022 Financial management 71 6 0 0 6 0 17 15
2022 Information management 64 25 5 0 5 0 0 15
2022 Policy 40 44 9 0 8 0 0 15
2022 Other services to the public 64 20 7 5 5 0 0 20
2022 None of the above 53 31 8 4 3 0 0 35

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 28 41 7 17 6 0 0 28 72 25
2024 Security 22 42 10 26 0 0 0 22 78 10
2024 Administration and operations 32 34 17 9 7 0 0 32 68 115
2024 Human resources 33 24 23 16 0 0 4 34 66 25
2024 Financial management 62 19 0 19 0 0 0 62 38 10
2024 Information management 58 25 8 4 4 0 0 58 42 20
2024 Other services to the public 39 36 0 6 7 7 5 44 56 15
2024 None of the above 9 35 20 17 11 3 4 10 90 30
2022 Communications or public affairs 22 42 16 16 5 0 0 20
2022 Security 41 17 26 4 8 0 5 25
2022 Legal services 18 39 35 4 5 0 0 20
2022 Administration and operations 30 29 22 12 6 1 0 110
2022 Human resources 21 27 31 12 8 0 0 25
2022 Financial management 45 18 13 0 24 0 0 15
2022 Information management 50 27 18 0 5 0 0 15
2022 Policy 51 35 8 0 0 0 6 15
2022 Other services to the public 28 42 20 5 5 0 0 20
2022 None of the above 55 19 8 4 11 0 3 35
2019 Communications or public affairs 20 34 35 7 3 0 0 30
2019 Security 37 33 23 0 7 0 0 15
2019 Legal services 46 18 35 0 0 0 0 10
2019 Administration and operations 30 33 22 10 5 1 0 140
2019 Human resources 19 39 16 20 5 0 0 20
2019 Financial management 51 29 5 4 5 5 0 15
2019 Information management 30 37 19 7 0 0 7 15
2019 Other services to the public 32 19 21 5 16 0 7 20
2019 None of the above 32 32 16 6 10 2 3 45

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 35 27 18 10 9 0 0 35 65 25
2024 Security 43 25 6 14 0 0 11 48 52 10
2024 Administration and operations 53 15 14 7 9 1 1 54 46 115
2024 Human resources 45 4 26 17 0 0 8 49 51 25
2024 Financial management 63 0 9 8 19 0 0 63 37 10
2024 Information management 49 21 5 0 17 4 4 53 47 20
2024 Other services to the public 47 21 20 0 0 0 12 53 47 15
2024 None of the above 35 14 16 9 17 0 9 39 61 30
2022 Communications or public affairs 47 19 11 13 0 0 11 20
2022 Security 60 11 8 11 0 0 9 25
2022 Legal services 38 40 10 4 5 4 0 20
2022 Administration and operations 64 23 5 3 2 2 2 110
2022 Human resources 77 7 11 5 0 0 0 25
2022 Financial management 69 7 5 6 6 0 6 15
2022 Information management 66 23 11 0 0 0 0 15
2022 Policy 60 20 0 0 6 6 9 15
2022 Other services to the public 59 15 12 14 0 0 0 20
2022 None of the above 50 35 0 6 6 0 3 35
2019 Communications or public affairs 65 25 7 3 0 0 0 30
2019 Security 37 23 16 8 7 0 10 15
2019 Legal services 44 10 10 17 10 10 0 10
2019 Administration and operations 54 31 9 1 4 1 0 140
2019 Human resources 49 32 9 9 0 0 0 20
2019 Financial management 79 5 5 5 0 0 5 15
2019 Information management 55 25 14 0 0 0 7 15
2019 Other services to the public 49 28 11 0 5 0 7 20
2019 None of the above 51 28 13 2 2 0 4 45

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 44 36 6 11 3 0 0 44 56 25
2024 Security 16 37 41 6 0 0 0 16 84 10
2024 Administration and operations 49 33 9 3 5 0 1 50 50 115
2024 Human resources 40 29 11 12 4 0 4 42 58 25
2024 Financial management 66 26 7 0 0 0 0 66 34 10
2024 Information management 58 23 15 4 0 0 0 58 42 20
2024 Other services to the public 71 22 0 0 7 0 0 71 29 15
2024 None of the above 39 38 12 0 4 0 7 42 58 30
2022 Communications or public affairs 45 39 5 0 6 0 6 20
2022 Security 47 29 12 7 0 0 5 25
2022 Legal services 39 40 11 9 0 0 0 20
2022 Administration and operations 51 38 8 3 0 0 0 110
2022 Human resources 46 50 4 0 0 0 0 25
2022 Financial management 46 29 12 5 7 0 0 15
2022 Information management 45 34 16 0 5 0 0 15
2022 Policy 34 52 14 0 0 0 0 15
2022 Other services to the public 75 14 4 7 0 0 0 20
2022 None of the above 53 35 0 6 3 0 3 35

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 65 14 10 0 0 0 11 73 27 25
2024 Security 65 35 0 0 0 0 0 65 35 10
2024 Administration and operations 81 6 1 2 2 1 7 89 11 115
2024 Human resources 63 9 8 5 0 0 15 74 26 25
2024 Financial management 82 9 9 0 0 0 0 82 18 10
2024 Information management 70 9 4 0 0 4 12 84 16 20
2024 Other services to the public 72 11 0 5 0 5 6 81 19 15
2024 None of the above 58 9 3 0 3 0 26 79 21 30

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 53 16 11 0 9 0 11 60 40 25
2024 Security 49 27 0 7 0 10 7 59 41 10
2024 Administration and operations 59 15 6 6 6 1 6 64 36 115
2024 Human resources 60 9 7 5 8 0 11 68 32 25
2024 Financial management 82 0 18 0 0 0 0 82 18 10
2024 Information management 53 18 9 0 12 4 5 58 42 20
2024 Other services to the public 72 6 0 0 11 0 11 81 19 15
2024 None of the above 52 6 6 3 6 0 26 70 30 30

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 68 11 0 7 3 11 0 76 24 25
2024 Security 92 0 0 0 0 0 8 100 0 10
2024 Administration and operations 73 7 6 4 3 1 6 78 22 115
2024 Human resources 73 0 0 5 7 0 15 86 14 25
2024 Financial management 82 0 9 0 9 0 0 82 18 10
2024 Information management 67 7 4 5 8 4 5 74 26 20
2024 Other services to the public 75 14 0 0 0 6 5 85 15 15
2024 None of the above 56 18 0 3 3 0 20 70 30 30
2022 Communications or public affairs 76 5 14 0 0 0 5 20
2022 Security 70 13 7 4 0 0 5 25
2022 Legal services 82 14 0 0 0 4 0 20
2022 Administration and operations 80 9 4 2 2 2 2 110
2022 Human resources 79 11 4 3 4 0 0 25
2022 Financial management 88 0 0 6 6 0 0 15
2022 Information management 69 0 5 5 16 5 0 20
2022 Policy 79 0 0 0 14 0 7 15
2022 Other services to the public 67 14 10 0 0 0 10 20
2022 None of the above 88 2 2 2 0 0 5 35
2019 Communications or public affairs 79 8 3 7 0 0 3 30
2019 Security 84 10 0 0 7 0 0 15
2019 Legal services 80 0 0 0 10 10 0 10
2019 Administration and operations 72 11 7 2 4 1 2 135
2019 Human resources 70 10 5 5 11 0 0 20
2019 Financial management 84 5 0 0 0 5 5 15
2019 Information management 59 7 21 0 0 7 7 15
2019 Other services to the public 72 16 0 5 7 0 0 20
2019 None of the above 76 4 2 9 6 3 0 45

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 61 19 7 9 0 0 4 64 36 25
2024 Security 58 17 7 0 0 0 18 71 29 10
2024 Administration and operations 60 26 8 3 1 0 3 62 38 115
2024 Human resources 64 24 4 4 3 0 0 64 36 25
2024 Financial management 64 18 9 9 0 0 0 64 36 10
2024 Information management 43 40 4 5 4 4 0 45 55 20
2024 Other services to the public 62 32 0 0 7 0 0 62 38 15
2024 None of the above 41 24 14 6 0 3 12 48 52 30
2022 Communications or public affairs 59 11 20 5 0 0 5 20
2022 Security 64 17 4 7 0 3 5 25
2022 Legal services 67 29 0 0 0 4 0 20
2022 Administration and operations 74 16 8 2 0 0 0 110
2022 Human resources 71 19 0 7 4 0 0 25
2022 Financial management 76 18 6 0 0 0 0 15
2022 Information management 48 32 15 5 0 0 0 20
2022 Policy 86 8 6 0 0 0 0 15
2022 Other services to the public 67 23 10 0 0 0 0 20
2022 None of the above 77 13 2 2 2 0 3 35
2019 Communications or public affairs 44 32 17 3 0 0 3 30
2019 Security 82 10 0 8 0 0 0 15
2019 Legal services 73 17 10 0 0 0 0 10
2019 Administration and operations 49 33 10 3 3 1 1 135
2019 Human resources 62 16 11 11 0 0 0 20
2019 Financial management 54 24 17 5 0 0 0 15
2019 Information management 37 35 7 7 7 0 7 15
2019 Other services to the public 65 20 15 0 0 0 0 20
2019 None of the above 66 24 4 0 4 0 2 45

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 63 11 4 9 10 0 4 65 35 25
2024 Security 57 10 19 6 0 0 7 61 39 10
2024 Administration and operations 62 18 8 6 2 0 3 65 35 115
2024 Human resources 65 20 8 0 3 0 4 67 33 25
2024 Financial management 54 28 9 0 9 0 0 54 46 10
2024 Information management 57 17 9 5 8 4 0 60 40 20
2024 Other services to the public 58 17 13 0 7 0 5 62 38 15
2024 None of the above 47 26 14 3 3 0 7 50 50 30
2022 Communications or public affairs 64 20 5 5 0 0 5 20
2022 Security 63 14 4 11 0 3 5 25
2022 Legal services 66 16 15 0 0 4 0 20
2022 Administration and operations 74 12 8 2 4 0 0 110
2022 Human resources 73 7 19 0 0 0 0 25
2022 Financial management 49 20 6 13 12 0 0 15
2022 Information management 63 16 0 10 11 0 0 20
2022 Policy 86 0 0 0 14 0 0 15
2022 Other services to the public 69 4 16 5 0 0 5 20
2022 None of the above 71 18 2 0 2 0 6 35
2019 Communications or public affairs 61 21 7 8 0 0 3 30
2019 Security 68 18 0 8 7 0 0 15
2019 Legal services 71 20 0 0 10 0 0 10
2019 Administration and operations 53 25 12 6 3 1 1 135
2019 Human resources 57 5 18 16 5 0 0 20
2019 Financial management 72 12 0 5 5 0 5 15
2019 Information management 48 5 19 7 14 0 7 15
2019 Other services to the public 40 36 12 6 0 0 6 20
2019 None of the above 56 18 9 4 8 0 5 45

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 63 13 0 0 0 0 23 83 17 25
2024 Security 38 0 0 0 0 0 62 100 0 10
2024 Administration and operations 56 10 5 2 1 0 26 76 24 115
2024 Human resources 73 11 0 4 0 0 12 83 17 25
2024 Financial management 63 10 10 0 0 0 16 75 25 10
2024 Information management 55 17 4 0 0 4 21 73 27 20
2024 Other services to the public 50 0 0 9 0 0 41 84 16 15
2024 None of the above 27 7 3 8 4 3 47 54 46 30
2022 Communications or public affairs 76 5 9 0 0 0 11 20
2022 Security 39 12 4 0 3 0 41 25
2022 Legal services 64 0 0 0 0 0 36 20
2022 Administration and operations 64 8 5 0 1 0 21 110
2022 Human resources 68 14 0 3 4 0 11 25
2022 Financial management 78 11 5 0 0 0 6 15
2022 Information management 48 22 10 5 0 0 15 20
2022 Policy 68 16 0 0 0 0 17 15
2022 Other services to the public 76 5 0 0 0 0 19 20
2022 None of the above 56 8 0 0 2 0 34 35
2019 Communications or public affairs 64 18 4 0 0 0 15 30
2019 Security 52 16 0 8 0 0 24 15
2019 Legal services 59 22 0 0 0 0 19 10
2019 Administration and operations 51 13 6 1 1 1 28 135
2019 Human resources 68 9 0 6 0 0 16 20
2019 Financial management 61 11 10 5 0 5 7 15
2019 Information management 51 11 5 7 0 0 26 15
2019 Other services to the public 71 0 0 0 0 0 29 20
2019 None of the above 52 13 0 0 0 0 35 45

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 69 11 10 3 3 0 4 72 28 25
2024 Security 64 10 0 0 0 0 26 86 14 10
2024 Administration and operations 72 10 6 2 1 0 8 78 22 115
2024 Human resources 74 11 7 4 4 0 0 74 26 25
2024 Financial management 71 21 0 9 0 0 0 71 29 10
2024 Information management 62 21 10 4 0 4 0 64 36 20
2024 Other services to the public 42 42 0 9 7 0 0 42 58 15
2024 None of the above 47 18 17 0 0 0 18 57 43 30
2022 Communications or public affairs 52 33 10 0 0 0 5 20
2022 Security 60 21 8 4 0 3 5 25
2022 Legal services 70 20 5 0 0 0 5 20
2022 Administration and operations 74 15 7 1 0 1 3 110
2022 Human resources 76 17 0 4 0 0 4 25
2022 Financial management 82 13 5 0 0 0 0 15
2022 Information management 72 17 5 0 6 0 0 20
2022 Policy 69 31 0 0 0 0 0 15
2022 Other services to the public 58 23 14 0 0 0 5 20
2022 None of the above 65 24 0 0 2 0 8 35
2019 Communications or public affairs 50 18 25 0 3 0 3 30
2019 Security 60 17 15 0 0 0 8 15
2019 Legal services 100 0 0 0 0 0 0 10
2019 Administration and operations 65 23 7 1 1 1 3 135
2019 Human resources 78 16 0 0 0 0 6 20
2019 Financial management 79 16 5 0 0 0 0 15
2019 Information management 60 33 0 0 0 0 7 15
2019 Other services to the public 78 17 5 0 0 0 0 20
2019 None of the above 61 22 4 2 2 0 9 45

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 59 24 3 4 7 3 0 61 39 25
2024 Security 30 18 33 0 0 0 18 37 63 10
2024 Administration and operations 60 19 10 2 4 0 4 63 37 115
2024 Human resources 50 14 11 9 8 0 8 54 46 25
2024 Financial management 55 28 0 0 17 0 0 55 45 10
2024 Information management 38 32 5 8 9 4 4 42 58 20
2024 Other services to the public 37 34 0 0 19 0 11 41 59 15
2024 None of the above 37 14 13 18 0 3 15 45 55 30
2022 Communications or public affairs 84 5 0 5 0 0 6 20
2022 Security 58 4 8 4 13 0 13 25
2022 Legal services 51 9 12 17 5 0 6 20
2022 Administration and operations 84 8 2 3 1 0 3 110
2022 Human resources 80 16 0 0 0 4 0 25
2022 Financial management 83 0 6 0 6 0 5 15
2022 Information management 84 0 5 0 11 0 0 20
2022 Policy 73 0 6 0 14 0 7 15
2022 Other services to the public 76 19 0 5 0 0 0 20
2022 None of the above 67 9 3 5 3 3 10 35
2019 Communications or public affairs 68 21 0 3 4 0 3 30
2019 Security 67 16 10 0 0 0 7 15
2019 Legal services 65 17 10 0 0 0 9 10
2019 Administration and operations 80 11 4 1 2 1 2 135
2019 Human resources 77 11 0 5 6 0 0 20
2019 Financial management 73 17 5 0 5 0 0 15
2019 Information management 60 14 5 0 7 7 7 15
2019 Other services to the public 83 5 0 0 12 0 0 20
2019 None of the above 56 20 0 2 9 2 11 45

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 48 32 14 3 0 0 3 50 50 25
2024 Security 51 35 0 8 7 0 0 51 49 10
2024 Administration and operations 53 20 13 5 4 1 4 56 44 115
2024 Human resources 35 30 15 8 3 0 8 38 62 25
2024 Financial management 65 19 7 9 0 0 0 65 35 10
2024 Information management 40 30 14 9 4 4 0 42 58 20
2024 Other services to the public 45 37 0 0 7 0 12 51 49 15
2024 None of the above 58 18 12 0 0 0 11 66 34 30
2022 Communications or public affairs 51 43 0 0 0 0 5 20
2022 Security 38 31 23 0 4 0 5 25
2022 Legal services 29 37 16 4 0 4 11 20
2022 Administration and operations 52 29 11 5 2 0 2 110
2022 Human resources 40 42 11 0 3 0 4 25
2022 Financial management 57 11 26 6 0 0 0 15
2022 Information management 64 30 0 6 0 0 0 20
2022 Policy 63 31 6 0 0 0 0 15
2022 Other services to the public 59 31 9 0 0 0 0 20
2022 None of the above 72 18 2 0 2 0 6 35
2019 Communications or public affairs 64 25 8 3 0 0 0 30
2019 Security 37 33 16 8 7 0 0 15
2019 Legal services 73 9 18 0 0 0 0 10
2019 Administration and operations 41 41 13 2 1 1 1 135
2019 Human resources 44 36 9 10 0 0 0 20
2019 Financial management 58 35 7 0 0 0 0 15
2019 Information management 32 42 14 0 0 0 12 15
2019 Other services to the public 55 17 22 0 6 0 0 20
2019 None of the above 52 31 14 0 0 0 3 45

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 3 19 47 28 3 0 0 22 31 25
2024 Security 7 17 26 50 0 0 0 24 50 10
2024 Administration and operations 11 28 34 22 6 0 0 38 28 115
2024 Human resources 4 40 48 8 0 0 0 44 8 25
2024 Financial management 10 35 55 0 0 0 0 45 0 10
2024 Information management 13 27 39 11 5 4 0 42 16 20
2024 Other services to the public 5 31 24 11 17 5 7 40 32 15
2024 None of the above 6 21 50 4 19 0 0 26 23 30
2022 Communications or public affairs 5 27 53 9 5 0 0 32 15 20
2022 Security 8 26 35 15 17 0 0 33 32 25
2022 Legal services 0 40 31 14 15 0 0 40 29 20
2022 Administration and operations 9 39 34 12 5 0 1 49 17 110
2022 Human resources 7 21 52 20 0 0 0 28 20 25
2022 Financial management 7 32 24 18 19 0 0 39 37 15
2022 Information management 13 45 26 10 6 0 0 58 16 20
2022 Policy 18 55 14 0 14 0 0 73 14 15
2022 Other services to the public 20 40 21 18 0 0 0 61 18 20
2022 None of the above 23 28 22 15 11 0 0 51 26 35
2019 Communications or public affairs 10 30 41 19 0 0 0 40 19 30
2019 Security 15 33 31 0 22 0 0 47 22 15
2019 Legal services 17 48 26 10 0 0 0 65 10 10
2019 Administration and operations 14 33 33 18 3 0 0 46 21 140
2019 Human resources 0 44 42 14 0 0 0 44 14 20
2019 Financial management 35 40 20 5 0 0 0 75 5 15
2019 Information management 26 30 38 5 0 0 0 56 5 15
2019 Other services to the public 29 27 34 0 11 0 0 55 11 20
2019 None of the above 19 28 22 29 2 0 0 47 31 45

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 16 40 25 16 3 0 0 19 55 25
2024 Security 21 25 47 7 0 0 0 7 46 10
2024 Administration and operations 17 21 36 16 10 0 0 26 38 115
2024 Human resources 5 23 45 20 3 0 4 24 29 25
2024 Financial management 19 10 33 16 22 0 0 38 29 10
2024 Information management 15 13 30 24 13 4 0 39 30 20
2024 Other services to the public 17 24 31 20 7 0 0 27 42 15
2024 None of the above 14 46 31 3 6 0 0 9 60 30
2022 Communications or public affairs 11 5 48 30 5 0 0 36 16 20
2022 Security 16 35 27 0 22 0 0 22 51 25
2022 Legal services 10 33 46 11 0 0 0 11 43 20
2022 Administration and operations 11 22 37 21 8 0 1 30 33 110
2022 Human resources 0 31 37 29 3 0 0 32 31 25
2022 Financial management 12 37 17 27 7 0 0 34 49 15
2022 Information management 0 21 48 19 12 0 0 31 21 20
2022 Policy 14 8 6 48 24 0 0 72 22 15
2022 Other services to the public 5 25 40 15 15 0 0 30 30 20
2022 None of the above 8 32 28 22 10 0 0 32 40 35
2019 Communications or public affairs 16 13 44 24 3 0 0 28 29 30
2019 Security 14 8 31 23 24 0 0 47 22 15
2019 Legal services 0 10 52 28 10 0 0 38 10 10
2019 Administration and operations 10 23 37 23 7 0 0 30 33 140
2019 Human resources 15 10 60 15 0 0 0 15 25 20
2019 Financial management 5 10 22 37 26 0 0 64 15 15
2019 Information management 7 30 32 12 19 0 0 32 37 15
2019 Other services to the public 16 26 35 17 6 0 0 23 42 20
2019 None of the above 18 24 37 11 11 0 0 22 41 45
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 20 65 25
2024 Security 31 34 10
2024 Administration and operations 25 61 115
2024 Human resources 23 68 25
2024 Financial management 50 50 10
2024 Information management 19 60 20
2024 Other services to the public 21 73 15
2024 None of the above 25 57 30
2022 Communications or public affairs 11 82 20
2022 Security 38 46 25
2022 Legal services 40 42 20
2022 Administration and operations 18 65 110
2022 Human resources 36 54 25
2022 Financial management 59 35 15
2022 Information management 6 83 20
2022 Policy 7 75 15
2022 Other services to the public 27 68 20
2022 None of the above 19 73 35

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 49 51 30
2022 Administration and operations 55 45 20
2022 Human resources 81 19 10

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 46 8 14 7 0 0 25 62 38 25
2024 Security 28 23 13 0 0 0 36 44 56 10
2024 Administration and operations 45 17 8 7 7 3 13 53 47 115
2024 Human resources 47 14 7 4 4 0 24 62 38 25
2024 Financial management 48 26 26 0 0 0 0 48 52 10
2024 Information management 60 9 4 0 0 8 19 83 17 20
2024 Other services to the public 47 6 0 10 5 0 32 69 31 15
2024 None of the above 38 21 9 0 10 3 18 49 51 30
2022 Communications or public affairs 55 10 5 5 5 0 19 20
2022 Security 34 27 9 4 8 0 19 25
2022 Legal services 29 21 9 0 7 8 26 20
2022 Administration and operations 38 21 8 6 6 2 18 110
2022 Human resources 45 11 8 10 4 4 18 25
2022 Financial management 58 7 6 6 11 6 7 15
2022 Information management 47 21 5 0 0 15 12 20
2022 Policy 54 20 7 6 0 0 13 15
2022 Other services to the public 36 25 11 4 10 0 12 20
2022 None of the above 57 12 2 6 5 0 18 35
2019 Communications or public affairs 38 7 13 25 3 0 14 30
2019 Security 53 23 8 10 0 0 7 15
2019 Legal services 29 0 34 7 0 10 20 10
2019 Administration and operations 36 19 14 13 11 1 5 140
2019 Human resources 33 21 18 14 14 0 0 20
2019 Financial management 43 19 16 0 10 5 7 15
2019 Information management 35 7 7 28 18 0 5 15
2019 Other services to the public 45 21 4 0 12 0 17 20
2019 None of the above 46 20 7 6 8 0 14 45

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and operations 29 12 10 22 17 0 11 45 44 30
2022 Administration and operations 22 14 20 15 9 5 15 45 30 20
2022 Human resources 39 41 0 10 0 0 10 89 11 10

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and operations 11 11 9 23 33 0 13 25 64 30
2022 Administration and operations 5 5 25 9 45 5 6 12 61 20
2022 Human resources 0 19 10 31 30 0 11 21 68 10
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