2024 Public Service Employee Survey Results by Theme for Canada Economic Development for Quebec Regions by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 31 10 0 5 0 0 86 5 30
2024 Non-shift worker 33 48 10 6 2 1 0 82 8 270
2022 Shift worker 40 38 17 2 3 0 0 78 5 45
2022 Non-shift worker 37 45 9 5 3 0 0 82 8 265
2020 Shift worker 38 36 14 12 0 0 0 74 12 40
2020 Non-shift worker 32 47 10 8 2 0 0 79 10 245
2019 Shift worker 32 45 20 4 0 0 0 76 4 25
2019 Non-shift worker 32 50 8 6 3 0 0 83 9 210

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 43 9 0 7 0 0 84 7 30
2024 Non-shift worker 35 39 14 10 2 0 0 74 12 275
2022 Shift worker 41 29 13 15 2 0 0 70 17 45
2022 Non-shift worker 28 46 13 9 3 0 0 74 13 265
2020 Shift worker 28 33 23 14 2 0 0 61 16 40
2020 Non-shift worker 31 38 16 12 2 0 0 70 14 245
2019 Shift worker 24 48 20 4 4 0 0 72 8 25
2019 Non-shift worker 27 41 17 12 3 0 0 68 15 210

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 24 8 8 0 0 0 84 8 30
2024 Non-shift worker 44 42 10 3 1 0 0 87 3 275
2022 Shift worker 31 51 9 6 3 0 0 82 9 45
2022 Non-shift worker 41 42 11 4 1 0 0 84 5 265
2020 Shift worker 40 35 18 7 0 0 0 75 7 40
2020 Non-shift worker 43 35 14 4 3 0 0 79 7 245
2019 Shift worker 36 48 16 0 0 0 0 84 0 25
2019 Non-shift worker 41 44 8 4 1 0 0 86 5 210

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 14 10 7 0 0 0 83 7 30
2024 Non-shift worker 37 46 11 5 0 0 0 83 6 270
2022 Shift worker 43 30 18 3 3 3 0 76 6 45
2022 Non-shift worker 38 43 11 6 2 0 0 81 8 265
2020 Shift worker 41 35 11 14 0 0 0 75 14 40
2020 Non-shift worker 31 49 10 7 3 0 0 80 9 245
2019 Shift worker 48 36 16 0 0 0 0 84 0 25
2019 Non-shift worker 33 50 9 5 2 0 0 84 7 210

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 29 11 8 0 0 0 81 8 30
2024 Non-shift worker 37 40 14 6 3 1 0 77 8 275
2022 Shift worker 54 32 4 5 3 2 0 88 8 45
2022 Non-shift worker 36 37 17 5 4 0 0 74 9 260
2020 Shift worker 45 31 14 7 2 0 0 76 10 40
2020 Non-shift worker 35 34 16 11 3 0 0 70 15 245
2019 Shift worker 44 37 12 0 8 0 0 80 8 25
2019 Non-shift worker 34 40 16 8 3 0 0 73 11 205

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 32 19 4 0 0 0 77 4 30
2024 Non-shift worker 33 42 16 6 3 0 0 75 9 270
2022 Shift worker 47 33 10 5 6 0 0 80 10 45
2022 Non-shift worker 33 43 15 4 4 0 0 77 8 260
2020 Shift worker 39 29 15 14 2 0 0 68 17 40
2020 Non-shift worker 33 39 17 7 3 1 0 72 10 245
2019 Shift worker 27 57 4 0 8 4 0 88 8 25
2019 Non-shift worker 33 39 18 6 3 0 0 72 9 205

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 31 10 2 0 7 0 86 2 30
2024 Non-shift worker 32 36 14 8 5 4 0 72 14 275
2022 Shift worker 44 23 10 12 3 9 0 73 16 45
2022 Non-shift worker 34 31 16 5 7 7 0 70 12 260
2020 Shift worker 40 16 17 22 3 0 3 58 25 40
2020 Non-shift worker 32 30 18 9 8 2 0 64 18 245
2019 Shift worker 28 24 28 8 12 0 0 52 20 25
2019 Non-shift worker 34 27 20 10 7 2 1 63 17 210
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 31 7 0 0 0 0 93 0 30
2024 Non-shift worker 52 31 10 1 0 1 4 87 2 275
2022 Shift worker 45 40 4 5 0 0 6 91 5 45
2022 Non-shift worker 54 34 7 2 1 1 1 90 3 265
2020 Shift worker 40 41 7 7 0 0 5 85 7 40
2020 Non-shift worker 53 30 11 2 2 0 2 85 4 245
2019 Shift worker 44 48 0 4 0 0 4 96 4 25
2019 Non-shift worker 54 29 11 3 1 1 1 85 4 210

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 27 3 5 0 0 0 92 5 30
2024 Non-shift worker 57 30 7 3 3 0 0 88 5 270
2022 Shift worker 58 34 6 0 0 0 2 94 0 45
2022 Non-shift worker 51 37 7 3 2 0 0 87 6 265
2020 Shift worker 57 28 9 7 0 0 0 84 7 40
2020 Non-shift worker 48 37 8 4 3 0 0 85 7 245
2019 Shift worker 48 44 0 4 4 0 0 92 8 25
2019 Non-shift worker 35 46 9 7 2 0 0 81 10 210

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 73 11 11 5 0 0 0 84 5 30
2024 Non-shift worker 55 29 8 4 4 0 0 84 8 275
2022 Shift worker 59 23 9 8 0 0 0 83 8 45
2022 Non-shift worker 52 32 8 4 3 0 0 85 7 265
2020 Shift worker 56 25 9 5 5 0 0 81 10 40
2020 Non-shift worker 57 28 8 4 2 1 0 86 6 245
2019 Shift worker 56 32 8 0 4 0 0 88 4 25
2019 Non-shift worker 43 40 10 4 3 0 0 83 7 210

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 25 10 8 0 19 0 78 9 30
2024 Non-shift worker 26 37 20 4 5 7 1 68 10 270
2022 Shift worker 47 32 2 9 0 10 0 88 10 45
2022 Non-shift worker 35 41 14 3 4 4 0 79 7 265
2020 Shift worker 35 42 7 14 2 0 0 77 16 40
2020 Non-shift worker 30 37 15 8 2 7 0 73 11 245
2019 Shift worker 4 60 12 8 4 12 0 73 13 25
2019 Non-shift worker 15 41 20 14 4 5 0 60 19 210

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 27 27 0 13 8 0 57 14 30
2024 Non-shift worker 23 34 21 12 8 1 1 58 20 270
2022 Shift worker 39 45 4 4 6 2 0 85 10 45
2022 Non-shift worker 27 41 20 6 5 0 0 68 11 265
2020 Shift worker 30 30 23 10 7 0 0 60 16 40
2020 Non-shift worker 27 34 22 11 5 1 0 63 15 245
2019 Shift worker 8 48 24 8 12 0 0 56 20 25
2019 Non-shift worker 19 36 25 13 5 2 0 56 19 210

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 19 37 6 7 10 0 45 13 30
2024 Non-shift worker 18 31 27 14 6 4 0 50 21 270
2022 Shift worker 25 47 9 5 6 9 0 79 12 45
2022 Non-shift worker 17 37 28 10 5 2 1 56 15 265
2020 Shift worker 24 29 23 15 7 3 0 54 22 40
2020 Non-shift worker 20 33 22 15 5 3 1 56 21 245
2019 Shift worker 4 40 32 16 8 0 0 44 24 25
2019 Non-shift worker 9 39 26 15 5 6 0 51 21 210

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 39 24 2 3 5 0 70 6 30
2024 Non-shift worker 22 35 20 16 4 1 0 59 21 270
2022 Shift worker 38 44 9 7 0 2 0 84 7 45
2022 Non-shift worker 27 43 19 9 3 0 0 70 11 265
2020 Shift worker 35 44 10 5 7 0 0 79 12 40
2020 Non-shift worker 25 49 15 5 4 1 0 75 10 245
2019 Shift worker 8 56 12 8 16 0 0 64 24 25
2019 Non-shift worker 10 43 24 14 6 2 0 55 20 210
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 35 11 2 5 0 0 82 7 30
2024 Non-shift worker 37 34 15 10 4 0 0 71 14 275
2022 Shift worker 48 34 6 8 4 0 0 82 12 45
2022 Non-shift worker 35 41 16 4 4 1 0 76 9 265
2020 Shift worker 37 33 15 13 2 0 0 70 16 40
2020 Non-shift worker 29 44 15 9 3 0 0 74 11 245
2019 Shift worker 20 65 8 4 4 0 0 84 8 25
2019 Non-shift worker 24 46 17 9 3 0 0 71 13 210

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 45 0 13 2 0 0 85 15 30
2024 Non-shift worker 33 46 13 6 2 0 0 79 8 275
2022 Shift worker 32 48 6 10 4 0 0 80 14 45
2022 Non-shift worker 24 52 12 8 4 0 0 76 12 265
2020 Shift worker 25 39 14 16 6 0 0 64 22 40
2020 Non-shift worker 30 40 12 16 3 0 0 70 18 245
2019 Shift worker 12 59 16 4 8 0 0 71 12 25
2019 Non-shift worker 16 57 16 8 3 0 0 73 11 210

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 34 6 0 2 0 0 92 2 30
2024 Non-shift worker 46 36 10 6 2 0 0 82 8 270
2022 Shift worker 50 33 11 4 0 0 2 85 4 45
2022 Non-shift worker 46 37 8 5 3 0 0 83 8 265
2020 Shift worker 50 35 8 4 2 0 0 85 7 40
2020 Non-shift worker 44 37 11 4 2 2 0 83 7 245
2019 Shift worker 48 44 4 0 4 0 0 92 4 25
2019 Non-shift worker 35 42 13 6 2 0 0 79 9 210

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 36 11 8 0 0 5 80 8 30
2024 Non-shift worker 30 44 14 7 4 0 0 75 11 275
2022 Shift worker 35 40 6 15 5 0 0 74 20 45
2022 Non-shift worker 25 48 14 9 3 0 0 74 12 265
2020 Shift worker 31 49 15 2 2 0 0 81 5 40
2020 Non-shift worker 31 43 15 8 2 0 1 74 10 245
2019 Shift worker 12 60 20 8 0 0 0 72 8 25
2019 Non-shift worker 28 47 11 12 2 0 0 75 14 210

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 19 9 5 0 0 3 86 5 30
2024 Non-shift worker 51 27 11 4 2 2 3 82 7 275
2022 Shift worker 58 20 6 4 0 10 4 89 4 45
2022 Non-shift worker 48 30 11 4 4 1 3 81 8 260
2020 Shift worker 57 25 11 2 4 0 0 82 7 40
2020 Non-shift worker 50 26 15 3 3 2 1 78 6 245

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 37 22 5 0 5 0 71 5 30
2024 Non-shift worker 22 42 20 9 5 2 0 65 15 270
2022 Shift worker 28 44 10 9 5 4 0 75 14 45
2022 Non-shift worker 19 42 23 10 5 1 0 62 15 265
2020 Shift worker 23 35 30 12 0 0 0 58 12 40
2020 Non-shift worker 22 38 19 13 6 3 0 62 19 240
2019 Shift worker 4 64 20 4 4 4 0 71 8 25
2019 Non-shift worker 18 49 19 9 4 1 0 68 13 210

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 29 3 0 5 6 5 58 42 30
2024 Non-shift worker 39 21 17 8 6 2 8 43 57 275
2022 Shift worker 48 24 15 0 5 0 9 45
2022 Non-shift worker 43 24 16 6 4 1 6 265
2020 Shift worker 53 21 11 5 2 0 8 40
2020 Non-shift worker 50 20 16 5 3 1 4 245
2019 Shift worker 56 15 16 4 4 0 4 25
2019 Non-shift worker 46 24 14 7 4 0 4 205

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 73 6 18 0 0 0 3 75 25 30
2024 Non-shift worker 64 12 6 3 2 2 12 75 25 275

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 5 7 0 0 11 6 86 14 30
2024 Non-shift worker 68 9 6 3 4 2 8 76 24 275
2022 Shift worker 69 8 6 2 4 2 8 45
2022 Non-shift worker 68 10 6 3 3 3 7 260
2020 Shift worker 67 14 3 7 0 0 10 40
2020 Non-shift worker 73 9 6 4 2 3 4 240
2019 Shift worker 68 8 0 4 12 4 4 25
2019 Non-shift worker 77 9 3 3 1 2 4 210

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 76 6 4 0 0 5 10 89 11 30
2024 Non-shift worker 69 7 3 3 2 1 16 83 17 270

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 72 15 4 0 0 3 6 79 21 30
2024 Non-shift worker 68 9 5 2 0 1 14 80 20 270

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 23 19 18 8 8 3 50 29 30
2024 Non-shift worker 17 29 17 14 16 2 5 50 32 270
2022 Shift worker 26 39 14 9 2 5 4 71 13 45
2022 Non-shift worker 19 31 15 19 9 3 3 54 30 265
2020 Shift worker 24 15 25 21 9 2 5 42 32 40
2020 Non-shift worker 23 24 18 19 12 3 1 49 32 245
2019 Shift worker 16 40 12 20 12 0 0 56 32 25
2019 Non-shift worker 17 30 18 19 12 2 2 49 32 210

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 29 25 6 0 0 0 69 6 30
2024 Non-shift worker 30 40 12 11 6 0 0 70 17 275
2022 Shift worker 39 25 20 11 5 0 0 64 16 45
2022 Non-shift worker 30 48 11 6 4 0 0 78 10 265
2020 Shift worker 26 40 21 9 4 0 0 65 13 40
2020 Non-shift worker 26 39 17 15 3 0 0 66 18 245
2019 Shift worker 8 58 13 17 4 0 0 66 21 25
2019 Non-shift worker 20 47 15 13 3 0 0 68 17 210

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 27 24 8 0 0 0 68 8 30
2024 Non-shift worker 34 39 13 9 5 0 0 73 14 275
2022 Shift worker 43 23 17 11 5 0 0 67 16 45
2022 Non-shift worker 30 45 14 6 5 0 0 75 11 265
2020 Shift worker 31 21 28 18 2 0 0 52 20 40
2020 Non-shift worker 33 36 16 11 4 0 0 69 15 245
2019 Shift worker 19 44 12 12 12 0 0 64 24 25
2019 Non-shift worker 27 42 18 10 4 0 0 69 14 210

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 36 11 7 0 0 3 81 8 30
2024 Non-shift worker 31 44 14 7 3 0 0 76 10 275
2022 Shift worker 36 43 4 11 5 0 0 79 17 45
2022 Non-shift worker 29 50 13 4 4 0 0 79 8 265
2020 Shift worker 30 36 23 11 0 0 0 66 11 40
2020 Non-shift worker 28 44 15 9 4 0 0 72 13 245
2019 Shift worker 16 84 0 0 0 0 0 100 0 25
2019 Non-shift worker 23 50 17 8 2 0 0 73 10 205

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 27 26 14 0 7 0 57 15 30
2024 Non-shift worker 20 44 20 9 4 2 1 66 13 270
2022 Shift worker 24 42 21 2 3 8 0 72 5 45
2022 Non-shift worker 22 45 21 5 3 2 0 69 9 265
2020 Shift worker 19 40 33 7 2 0 0 58 9 40
2020 Non-shift worker 18 44 22 9 3 3 0 65 12 245
2019 Shift worker 19 40 28 8 4 0 0 60 12 25
2019 Non-shift worker 16 48 23 8 3 3 0 65 11 210

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 28 8 3 3 0 2 86 6 30
2024 Non-shift worker 35 33 14 9 7 0 1 69 16 270
2022 Shift worker 53 29 4 2 8 0 4 85 11 45
2022 Non-shift worker 40 36 14 6 3 1 1 77 8 260
2020 Shift worker 50 21 18 2 2 4 3 76 5 40
2020 Non-shift worker 37 33 17 9 3 0 1 71 12 245
2019 Shift worker 35 40 12 4 4 0 4 79 9 25
2019 Non-shift worker 40 38 11 7 4 0 0 78 11 210

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 31 15 0 3 5 0 82 3 30
2024 Non-shift worker 36 37 16 7 4 0 0 73 11 275
2022 Shift worker 36 41 11 4 8 0 0 77 12 45
2022 Non-shift worker 28 35 21 9 7 0 0 63 16 265
2020 Shift worker 33 30 9 11 14 0 3 65 26 40
2020 Non-shift worker 23 27 26 14 10 0 0 50 24 245
2019 Shift worker 44 40 0 8 8 0 0 84 16 25
2019 Non-shift worker 32 38 15 10 6 0 0 69 16 205

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 10 6 5 3 3 3 85 8 30
2024 Non-shift worker 61 27 4 5 2 1 0 88 7 270
2022 Shift worker 70 24 6 0 0 0 0 94 0 45
2022 Non-shift worker 61 25 7 3 1 2 1 88 5 265

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 26 50 24 30
2024 Non-shift worker 30 40 31 275
2022 Shift worker 43 35 22 45
2022 Non-shift worker 41 31 28 265
2020 Shift worker 32 44 25 40
2020 Non-shift worker 27 40 32 245
2019 Shift worker 16 52 32 25
2019 Non-shift worker 27 40 32 210

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Non-shift worker 15 17 29 16 14 9 75
2022 Shift worker 10 20 11 11 34 14 20
2022 Non-shift worker 12 29 32 9 13 5 105
2020 Shift worker 14 25 23 29 9 0 15
2020 Non-shift worker 14 11 56 7 11 1 65
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 40 3 0 0 0 0 97 0 30
2024 Non-shift worker 41 45 8 3 2 0 0 86 5 275
2022 Shift worker 51 32 12 4 0 0 0 84 4 45
2022 Non-shift worker 46 39 8 5 1 0 0 86 7 265
2020 Shift worker 37 38 16 10 0 0 0 75 10 40
2020 Non-shift worker 40 41 9 7 2 0 0 82 9 245
2019 Shift worker 24 68 4 0 4 0 0 92 4 25
2019 Non-shift worker 32 49 13 5 1 0 0 81 6 210

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 46 19 0 0 0 0 81 0 30
2024 Non-shift worker 23 51 15 9 2 0 0 74 11 275
2022 Shift worker 32 50 11 5 0 0 2 84 5 45
2022 Non-shift worker 23 55 14 5 3 0 0 78 8 265
2020 Shift worker 39 38 15 7 2 0 0 76 9 40
2020 Non-shift worker 24 48 16 7 2 2 0 74 9 245
2019 Shift worker 20 56 16 8 0 0 0 76 8 25
2019 Non-shift worker 19 55 13 10 1 0 0 75 12 210

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 27 40 20 6 0 0 27 33 30
2024 Non-shift worker 8 30 38 15 7 0 1 22 39 275
2022 Shift worker 2 23 43 16 15 0 2 31 26 45
2022 Non-shift worker 12 31 39 12 5 0 2 17 43 265
2020 Shift worker 21 39 31 3 6 0 0 8 61 40
2020 Non-shift worker 21 36 29 11 2 1 0 13 57 245
2019 Shift worker 16 41 28 16 0 0 0 16 57 25
2019 Non-shift worker 15 36 36 8 3 0 0 12 52 210

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 16 39 24 6 9 0 7 16 58 30
2024 Non-shift worker 22 23 27 18 7 0 3 26 46 270
2022 Shift worker 9 20 37 19 9 2 4 30 31 45
2022 Non-shift worker 22 29 31 12 4 1 2 16 52 265
2020 Shift worker 42 26 18 5 3 0 5 8 73 40
2020 Non-shift worker 26 26 26 12 5 4 0 18 55 245
2019 Shift worker 45 28 16 12 0 0 0 12 73 25
2019 Non-shift worker 27 27 27 15 4 0 1 19 54 210

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 3 13 28 31 22 3 0 55 16 30
2024 Non-shift worker 8 16 39 24 10 1 2 35 26 270
2022 Shift worker 6 13 43 22 14 0 2 37 20 45
2022 Non-shift worker 5 26 41 21 6 0 0 27 32 265
2020 Shift worker 19 28 20 23 8 0 2 32 48 40
2020 Non-shift worker 19 32 30 13 4 3 0 17 52 245
2019 Shift worker 20 29 32 12 8 0 0 19 49 25
2019 Non-shift worker 13 32 39 11 4 0 0 15 45 210

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 13 12 34 25 16 0 0 40 26 30
2024 Non-shift worker 11 30 27 15 13 1 4 29 43 275
2022 Shift worker 11 24 27 14 15 6 4 32 38 45
2022 Non-shift worker 17 29 25 16 9 0 4 26 48 265
2020 Shift worker 32 24 13 16 9 2 5 26 60 40
2020 Non-shift worker 25 26 25 13 5 3 2 19 54 245
2019 Shift worker 16 32 24 12 16 0 0 27 49 25
2019 Non-shift worker 23 32 23 12 6 1 2 19 57 210

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 14 16 28 27 3 6 60 22 30
2024 Non-shift worker 6 13 27 26 20 3 4 49 21 270
2022 Shift worker 15 19 27 18 12 6 2 33 37 45
2022 Non-shift worker 12 26 28 19 9 3 4 29 40 265
2020 Shift worker 13 25 18 21 10 7 6 36 43 40
2020 Non-shift worker 14 22 28 21 8 5 3 32 38 245
2019 Shift worker 8 28 16 12 28 4 4 43 39 25
2019 Non-shift worker 14 24 26 18 13 1 3 33 40 210

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 4 21 37 11 9 15 3 24 30 30
2024 Non-shift worker 11 24 35 16 11 2 1 28 36 270
2022 Shift worker 11 25 32 16 12 2 2 29 38 45
2022 Non-shift worker 15 24 34 16 6 2 3 24 41 265
2020 Shift worker 16 26 42 3 5 5 3 9 46 40
2020 Non-shift worker 18 28 33 14 4 3 0 19 48 245
2019 Shift worker 20 24 24 24 4 0 4 29 46 25
2019 Non-shift worker 12 28 37 16 4 2 1 21 41 210

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 6 29 32 25 5 3 62 7 30
2024 Non-shift worker 1 7 28 36 25 1 1 63 9 275
2022 Shift worker 0 7 21 38 33 0 0 72 7 45
2022 Non-shift worker 2 7 25 40 24 0 2 66 9 265
2020 Shift worker 2 7 35 31 23 2 0 55 10 40
2020 Non-shift worker 3 10 33 36 18 1 0 55 12 245
2019 Shift worker 4 12 40 32 12 0 0 44 16 25
2019 Non-shift worker 3 15 35 33 12 1 0 45 19 210

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 20 40 13 0 3 0 46 13 30
2024 Non-shift worker 14 34 24 18 8 1 0 49 26 275
2022 Shift worker 24 41 26 6 3 0 0 66 8 45
2022 Non-shift worker 13 44 26 13 4 1 0 57 17 260
2020 Shift worker 28 26 19 18 7 2 0 56 25 40
2020 Non-shift worker 18 40 22 14 4 3 0 59 18 245
2019 Shift worker 8 48 24 8 12 0 0 56 20 25
2019 Non-shift worker 12 34 32 18 3 1 0 47 21 210

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 24 5 6 2 0 0 87 8 30
2024 Non-shift worker 60 29 6 2 2 1 0 90 4 275
2022 Shift worker 73 15 5 7 0 0 0 87 7 45
2022 Non-shift worker 64 26 5 3 1 0 0 91 4 260
2020 Shift worker 60 36 2 0 2 0 0 96 2 40
2020 Non-shift worker 61 28 4 4 3 0 0 89 6 245
2019 Shift worker 52 40 4 4 0 0 0 92 4 25
2019 Non-shift worker 53 32 5 7 1 1 0 86 9 210

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 73 14 3 5 5 0 0 87 10 30
2024 Non-shift worker 61 29 6 3 1 0 0 90 4 275
2022 Shift worker 68 20 5 8 0 0 0 87 8 45
2022 Non-shift worker 65 27 5 3 0 0 0 92 3 260
2020 Shift worker 61 35 2 0 2 0 0 95 2 40
2020 Non-shift worker 65 28 3 3 1 0 0 93 4 245
2019 Shift worker 56 40 4 0 0 0 0 96 0 25
2019 Non-shift worker 54 34 8 3 0 0 0 88 3 210

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 32 11 3 0 0 0 86 3 30
2024 Non-shift worker 53 32 10 3 1 0 0 86 4 275
2022 Shift worker 55 26 11 4 2 0 2 83 6 45
2022 Non-shift worker 49 38 9 3 1 0 0 87 4 260
2020 Shift worker 47 40 11 0 2 0 0 87 2 40
2020 Non-shift worker 49 31 12 5 1 1 0 82 6 245
2019 Shift worker 28 60 8 0 4 0 0 88 4 25
2019 Non-shift worker 45 41 10 2 1 0 0 86 4 210

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 34 22 3 0 7 0 73 4 30
2024 Non-shift worker 31 46 15 6 1 2 0 78 7 270
2022 Shift worker 39 42 17 0 3 0 0 81 3 45
2022 Non-shift worker 30 51 10 5 2 1 0 82 7 265
2020 Shift worker 37 45 13 5 0 0 0 82 5 40
2020 Non-shift worker 26 49 17 5 2 1 0 76 7 245
2019 Shift worker 23 40 32 4 0 0 0 64 4 25
2019 Non-shift worker 29 44 15 9 2 1 0 74 11 210

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 49 13 3 0 0 0 85 3 30
2024 Non-shift worker 35 45 11 3 1 4 0 84 5 275
2022 Shift worker 29 50 15 0 3 4 0 82 3 45
2022 Non-shift worker 30 40 14 6 3 5 0 75 10 260
2020 Shift worker 42 53 2 0 0 2 0 98 0 40
2020 Non-shift worker 41 40 13 3 1 3 0 83 4 245
2019 Shift worker 23 61 8 0 4 4 0 88 4 25
2019 Non-shift worker 34 47 10 4 1 3 0 84 6 205

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 29 5 7 0 0 0 89 7 30
2024 Non-shift worker 47 42 6 4 1 0 0 89 5 275
2022 Shift worker 64 34 0 0 3 0 0 97 3 45
2022 Non-shift worker 51 38 6 3 1 0 0 90 5 265
2020 Shift worker 38 47 15 0 0 0 0 85 0 40
2020 Non-shift worker 46 42 8 3 1 0 0 88 4 245
2019 Shift worker 44 45 4 4 4 0 0 88 8 25
2019 Non-shift worker 41 46 8 3 1 0 0 87 4 210

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 35 12 7 0 6 0 80 7 30
2024 Non-shift worker 37 31 11 7 5 4 5 75 13 275
2022 Shift worker 38 34 5 6 8 4 5 79 15 45
2022 Non-shift worker 41 32 8 6 4 3 6 81 11 265

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 32 15 0 0 6 0 84 0 30
2024 Non-shift worker 39 30 11 6 4 4 6 76 11 275
2022 Shift worker 42 30 7 4 8 4 5 79 13 45
2022 Non-shift worker 43 29 11 4 3 4 6 80 8 265

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 29 13 6 0 15 0 78 7 30
2024 Non-shift worker 27 29 21 6 2 14 1 66 9 275
2022 Shift worker 25 31 13 0 7 24 0 73 9 45
2022 Non-shift worker 22 27 23 8 4 15 1 59 14 260
2020 Shift worker 30 53 10 2 0 5 0 87 2 40
2020 Non-shift worker 29 42 15 4 0 9 0 78 5 245

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 26 13 10 0 2 3 76 10 30
2024 Non-shift worker 37 33 10 6 3 5 5 78 11 275
2022 Shift worker 37 32 4 7 10 4 5 76 19 45
2022 Non-shift worker 33 41 8 6 4 5 3 80 11 260
2020 Shift worker 35 43 10 5 0 7 0 84 6 40
2020 Non-shift worker 36 38 10 7 2 3 4 79 10 245

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 17 19 3 0 28 3 69 4 30
2024 Non-shift worker 9 19 21 3 7 38 5 47 17 270
2022 Shift worker 13 19 10 3 5 42 8 65 15 45
2022 Non-shift worker 7 14 22 6 7 40 4 37 23 265

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 27 19 13 2 8 6 60 17 30
2024 Non-shift worker 28 29 14 8 5 9 8 69 15 275
2022 Shift worker 35 28 6 9 3 8 12 78 15 45
2022 Non-shift worker 30 32 17 4 4 6 7 71 9 260
2020 Shift worker 33 33 17 3 5 2 7 73 9 40
2020 Non-shift worker 28 33 16 9 2 8 5 70 12 245
2019 Shift worker 28 40 4 16 4 8 0 75 21 25
2019 Non-shift worker 28 36 14 9 5 7 2 70 15 210

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 28 23 22 0 2 0 55 22 30
2024 Non-shift worker 23 45 14 11 3 3 0 70 15 275
2022 Shift worker 24 37 17 11 5 4 2 65 17 45
2022 Non-shift worker 19 43 16 13 6 4 0 64 19 265
2020 Shift worker 26 30 19 18 5 3 0 58 23 40
2020 Non-shift worker 23 46 13 11 4 2 0 71 15 245
2019 Shift worker 15 44 16 16 8 0 0 60 24 25
2019 Non-shift worker 18 44 15 14 6 2 0 64 21 210

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 39 9 3 0 5 0 88 3 30
2024 Non-shift worker 39 41 14 5 1 1 0 80 6 275
2022 Shift worker 27 38 22 8 5 0 0 65 13 40
2022 Non-shift worker 21 47 22 6 3 1 0 68 9 265
2020 Shift worker 32 41 18 7 2 0 0 74 9 40
2020 Non-shift worker 26 46 18 4 2 3 0 75 6 245
2019 Shift worker 12 59 21 4 4 0 0 71 8 25
2019 Non-shift worker 21 43 22 11 2 1 1 65 13 210

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 17 16 21 19 13 14 0 38 37 30
2024 Non-shift worker 15 24 22 11 10 13 5 47 26 275
2022 Shift worker 16 24 11 11 3 24 11 62 21 45
2022 Non-shift worker 14 23 25 12 10 13 5 44 26 265
2020 Shift worker 21 16 26 25 7 6 0 38 34 40
2020 Non-shift worker 15 24 24 12 9 13 2 46 26 245
2019 Shift worker 0 20 20 20 16 20 4 26 47 25
2019 Non-shift worker 10 21 21 16 11 15 5 39 35 210

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 32 9 8 0 0 0 83 8 30
2024 Non-shift worker 46 46 3 3 2 0 0 93 5 275
2022 Shift worker 67 30 3 0 0 0 0 97 0 45
2022 Non-shift worker 54 37 2 4 3 0 0 92 6 265
2020 Shift worker 48 45 0 7 0 0 0 93 7 40
2020 Non-shift worker 50 37 6 6 1 0 0 86 7 245

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 23 21 5 11 0 3 62 16 30
2024 Non-shift worker 41 29 11 13 7 0 0 70 20 270
2022 Shift worker 50 35 9 6 0 0 0 85 6 45
2022 Non-shift worker 47 34 8 8 1 0 2 82 10 265
2020 Shift worker 34 48 10 3 0 2 3 86 3 40
2020 Non-shift worker 39 37 11 8 3 1 1 77 12 245
2019 Shift worker 36 32 24 8 0 0 0 68 8 25
2019 Non-shift worker 44 34 6 10 6 0 0 78 15 210

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 45 5 9 4 0 0 83 12 30
2024 Non-shift worker 44 38 10 6 1 0 0 82 8 270
2022 Shift worker 53 28 9 2 7 0 0 81 9 45
2022 Non-shift worker 46 42 6 5 0 0 0 89 5 265
2020 Shift worker 42 39 9 8 0 2 0 82 8 40
2020 Non-shift worker 42 37 12 6 2 0 0 80 9 245
2019 Shift worker 40 40 12 8 0 0 0 80 8 25
2019 Non-shift worker 47 37 10 4 2 0 0 84 6 205

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 80 17 3 0 0 0 0 97 0 30
2024 Non-shift worker 74 21 2 2 1 0 0 95 3 275

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 24 5 0 0 0 0 95 0 30
2024 Non-shift worker 62 28 4 3 1 0 0 91 5 275

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 88 10 3 0 0 0 0 97 0 30
2024 Non-shift worker 85 11 1 1 0 0 1 98 2 275
2022 Shift worker 81 17 0 2 0 0 0 98 2 45
2022 Non-shift worker 86 10 2 0 0 0 2 97 1 260
2019 Shift worker 96 4 0 0 0 0 0 100 0 25
2019 Non-shift worker 84 13 2 0 0 0 0 98 0 205

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 27 14 4 0 0 0 83 4 30
2024 Non-shift worker 40 35 16 5 1 2 0 77 6 270
2022 Shift worker 48 32 15 5 0 0 0 81 5 45
2022 Non-shift worker 45 35 14 4 1 1 1 81 5 265
2020 Shift worker 65 30 5 0 0 0 0 95 0 40
2020 Non-shift worker 49 32 15 1 2 1 0 82 3 245
2019 Shift worker 38 38 16 4 0 4 0 79 4 25
2019 Non-shift worker 46 30 16 4 1 2 0 78 5 205

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 275
2022 Non-shift worker 9 91 265

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 35 65 25
2022 Non-shift worker 39 61 25

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 62 38 25
2022 Non-shift worker 64 36 25

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 25
2022 Non-shift worker 18 82 25

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 25
2022 Non-shift worker 0 100 25

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 25
2022 Non-shift worker 0 100 25

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 25

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 25

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 33 67 25
2022 Non-shift worker 22 78 25

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 54 46 25
2022 Non-shift worker 32 68 25

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 42 58 25
2022 Non-shift worker 52 48 25

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 25
2022 Non-shift worker 26 74 25

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 30 70 25

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 47 53 25
2022 Non-shift worker 73 27 25

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 29 71 25

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 25
2022 Non-shift worker 0 100 25

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 25

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 25

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 35 65 25
2022 Non-shift worker 39 61 25

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 25
2022 Non-shift worker 10 90 25

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 21 79 25

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 79 21 25
2022 Non-shift worker 47 53 25

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 20 80 25
2022 Non-shift worker 31 69 25

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 43 57 25
2022 Non-shift worker 9 91 25

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 32 68 25
2022 Non-shift worker 4 96 25

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 25

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 25

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 25

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 25

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 38 62 25

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 17 83 25

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 26 74 20
2022 Non-shift worker 29 71 25

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 10 90 25

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 25

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 25

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 13 87 25

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 12 88 25

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 19 81 20
2022 Non-shift worker 7 93 25

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 22 78 25

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 20 80 20
2022 Non-shift worker 31 69 25

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 22 78 20
2022 Non-shift worker 11 89 25

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 35 65 20
2022 Non-shift worker 50 50 25

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 20
2022 Non-shift worker 5 95 25

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 46 54 20
2022 Non-shift worker 48 52 25

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 20

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 25

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 14 14 5 0 40 3 67 9 30
2024 Non-shift worker 8 13 10 3 5 49 13 54 21 270
2022 Shift worker 10 6 6 2 3 45 27 60 18 45
2022 Non-shift worker 10 9 10 4 3 51 13 52 19 265
2020 Shift worker 17 13 16 5 2 33 14 56 14 40
2020 Non-shift worker 12 18 13 4 2 43 8 60 13 245
2019 Shift worker 8 16 20 8 4 24 20 43 21 25
2019 Non-shift worker 12 15 15 5 3 38 12 54 16 205

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 26 23 3 3 18 0 65 7 30
2024 Non-shift worker 21 37 13 5 3 17 3 74 10 275
2022 Shift worker 30 41 6 4 3 14 2 85 8 45
2022 Non-shift worker 20 40 14 6 3 16 1 72 11 260
2020 Shift worker 30 34 19 12 0 5 0 67 12 40
2020 Non-shift worker 27 36 13 5 2 15 2 76 9 245
2019 Shift worker 24 37 16 12 4 8 0 66 17 25
2019 Non-shift worker 25 43 15 4 4 10 0 75 9 210

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 270
2022 Shift worker 10 90 45
2022 Non-shift worker 5 95 260

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 22 78 20
2022 Non-shift worker 15 85 15

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 86 14 20
2022 Non-shift worker 65 35 15

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 15

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 20
2022 Non-shift worker 0 100 15

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 15

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 20
2022 Non-shift worker 7 93 15

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 28 72 15

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 38 62 20
2022 Non-shift worker 21 79 15

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 51 49 20
2022 Non-shift worker 34 66 15

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 15

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 15

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 28 72 20
2022 Non-shift worker 7 93 15

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 15

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 15

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 20
2022 Non-shift worker 0 100 15

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 15

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 21 79 15

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 20
2022 Non-shift worker 0 100 15

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 28 72 20
2022 Non-shift worker 35 65 15

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 20
2022 Non-shift worker 0 100 15

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 31 69 20
2022 Non-shift worker 41 59 15

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 28 72 15

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 12 88 15

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 19 81 15

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 13 87 15

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 15

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 15

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 13 87 15

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 54 46 20
2022 Non-shift worker 59 41 15

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 15

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 15

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 20
2022 Non-shift worker 8 92 15

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 15

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 15

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 15

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 15

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 13 87 15

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 13 87 15

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 39 61 20
2022 Non-shift worker 19 81 15

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 22 78 20
2022 Non-shift worker 13 87 15

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 67 33 20
2022 Non-shift worker 48 52 15

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 15

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 56 44 20
2022 Non-shift worker 78 22 15

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 20

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 21 79 15

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 22 3 4 0 49 3 85 8 30
2024 Non-shift worker 7 16 14 2 3 48 9 54 13 275
2022 Shift worker 20 4 6 4 3 51 13 65 19 45
2022 Non-shift worker 14 9 13 2 2 51 8 59 10 265
2020 Shift worker 22 15 15 2 0 32 14 69 4 40
2020 Non-shift worker 13 16 16 3 1 46 3 58 9 245
2019 Shift worker 8 21 21 0 8 29 12 50 14 25
2019 Non-shift worker 12 16 15 3 1 46 7 59 8 210

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 46 16 4 0 9 0 79 4 30
2024 Non-shift worker 20 41 15 3 3 16 2 75 7 270
2022 Shift worker 37 34 6 2 3 18 0 87 6 45
2022 Non-shift worker 22 36 13 8 1 19 2 73 11 265
2020 Shift worker 30 41 19 0 0 10 0 79 0 40
2020 Non-shift worker 26 38 16 3 1 16 0 77 5 245
2019 Shift worker 20 41 20 0 8 12 0 68 9 25
2019 Non-shift worker 24 38 16 4 1 16 1 75 6 210

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 9 91 30
2024 Non-shift worker 18 82 275
2022 Shift worker 8 92 45
2022 Non-shift worker 6 94 265
2020 Shift worker 9 91 40
2020 Non-shift worker 10 90 245
2019 Shift worker 17 83 25
2019 Non-shift worker 9 91 210

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 62 38 45
2022 Non-shift worker 34 66 15

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 86 14 45
2022 Non-shift worker 71 29 15

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 51 39 2 2 0 5 0 95 2 40
2022 Non-shift worker 42 50 0 0 8 0 0 92 8 10

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 31 16 0 0 3 0 84 0 30
2024 Non-shift worker 35 42 8 7 2 3 4 82 9 275
2022 Shift worker 39 36 4 6 8 7 0 80 16 45
2022 Non-shift worker 37 41 8 5 1 2 6 85 6 265
2020 Shift worker 46 39 4 3 0 2 5 92 3 40
2020 Non-shift worker 44 38 8 3 2 2 2 87 5 245
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 41 2 2 0 0 0 95 2 30
2024 Non-shift worker 51 31 7 6 3 1 1 84 9 275
2022 Shift worker 49 31 7 5 4 4 0 83 10 45
2022 Non-shift worker 46 41 7 2 4 0 0 87 6 265
2020 Shift worker 48 27 10 9 5 0 0 75 15 40
2020 Non-shift worker 49 33 9 7 2 1 0 83 9 245

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 0 0 16 51 7 21 94 6 30
2024 Non-shift worker 3 4 7 7 43 3 34 78 11 270
2022 Shift worker 10 2 0 13 38 3 34 81 19 45
2022 Non-shift worker 2 4 7 13 45 3 26 82 9 260

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 48 13 7 0 0 0 80 7 30
2024 Non-shift worker 26 48 15 6 4 1 0 75 10 275
2022 Shift worker 22 41 22 5 3 8 0 68 8 45
2022 Non-shift worker 19 50 19 6 4 2 0 70 10 260
2020 Shift worker 32 51 10 5 2 0 0 83 7 40
2020 Non-shift worker 32 48 13 4 3 0 0 81 6 245
2019 Shift worker 12 48 20 12 4 4 0 63 16 25
2019 Non-shift worker 18 45 23 8 4 1 0 64 12 205

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 18 38 29 16 0 30
2024 Non-shift worker 11 25 40 21 3 270
2022 Shift worker 7 30 48 9 6 45
2022 Non-shift worker 10 32 38 17 3 265

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 30 0 5 0 0 0 95 5 30
2024 Non-shift worker 48 33 10 4 2 2 0 83 6 270
2022 Shift worker 59 22 8 2 5 2 2 84 7 45
2022 Non-shift worker 46 34 11 3 3 2 1 82 6 265
2020 Shift worker 52 21 12 7 3 4 0 77 11 40
2020 Non-shift worker 40 42 11 5 1 1 0 83 6 245

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 28 0 17 0 3 0 83 17 30
2024 Non-shift worker 43 29 12 8 6 1 0 73 15 270
2022 Shift worker 43 24 14 4 10 4 0 70 15 45
2022 Non-shift worker 40 32 13 8 5 0 0 73 13 265
2020 Shift worker 54 11 17 9 7 0 0 66 17 40
2020 Non-shift worker 34 36 11 14 4 1 0 71 19 245

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 46 15 6 0 0 0 79 6 30
2024 Non-shift worker 18 49 18 9 6 0 0 67 15 275
2022 Shift worker 29 48 9 2 3 10 0 85 5 45
2022 Non-shift worker 19 52 15 8 5 1 0 71 13 265
2020 Shift worker 43 28 9 10 10 0 0 71 20 40
2020 Non-shift worker 26 40 18 11 4 0 0 67 15 245
2019 Shift worker 20 44 8 20 8 0 0 64 28 25
2019 Non-shift worker 18 38 23 13 8 0 0 56 21 210

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 8 59 10 16 5 1 0 68 21 85
2022 Non-shift worker 6 43 30 17 2 1 0 50 19 85

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 25 10 9 14 0 3 41 59 30
2024 Non-shift worker 36 29 19 7 7 0 2 37 63 275
2022 Shift worker 42 20 21 4 10 2 0 45
2022 Non-shift worker 40 31 15 5 7 0 2 265
2020 Shift worker 36 32 20 2 7 0 2 40
2020 Non-shift worker 40 28 18 7 7 0 0 240
2019 Shift worker 36 32 20 4 8 0 0 25
2019 Non-shift worker 39 29 17 5 9 0 1 210

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 23 32 0 13 0 0 32 68 30
2024 Non-shift worker 13 22 35 19 11 0 0 13 87 275
2022 Shift worker 16 30 23 12 19 0 0 45
2022 Non-shift worker 12 17 29 22 20 0 0 260
2020 Shift worker 5 24 24 17 29 0 0 40
2020 Non-shift worker 10 15 27 22 27 0 0 245
2019 Shift worker 20 20 24 12 24 0 0 25
2019 Non-shift worker 15 18 33 21 13 0 0 210

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 24 28 8 8 3 0 30 70 30
2024 Non-shift worker 13 30 29 17 9 0 1 13 87 275
2022 Shift worker 24 22 29 16 9 0 0 45
2022 Non-shift worker 11 25 32 19 12 0 1 260
2020 Shift worker 8 30 28 12 22 0 0 40
2020 Non-shift worker 12 19 25 24 20 0 0 245
2019 Shift worker 16 28 20 12 24 0 0 25
2019 Non-shift worker 11 21 30 24 14 0 1 210

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 20 28 4 11 0 0 38 62 30
2024 Non-shift worker 18 29 21 20 11 0 1 18 82 275
2022 Shift worker 20 21 21 16 20 2 0 45
2022 Non-shift worker 12 21 26 21 20 0 0 265
2020 Shift worker 11 17 23 18 28 0 3 40
2020 Non-shift worker 13 15 27 21 23 1 0 245
2019 Shift worker 24 28 4 12 32 0 0 25
2019 Non-shift worker 14 20 25 22 18 0 1 210

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 14 4 2 11 0 0 69 31 30
2024 Non-shift worker 38 29 17 7 2 0 8 41 59 275
2022 Shift worker 39 27 15 5 7 0 7 45
2022 Non-shift worker 32 27 17 14 6 0 4 265
2020 Shift worker 29 29 19 10 12 0 2 40
2020 Non-shift worker 26 23 22 16 12 0 0 240
2019 Shift worker 56 20 4 12 8 0 0 25
2019 Non-shift worker 35 25 23 8 7 0 2 205

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 28 16 8 8 0 0 40 60 30
2024 Non-shift worker 24 22 25 15 14 0 0 24 76 275
2022 Shift worker 35 21 22 7 14 0 0 45
2022 Non-shift worker 29 25 21 13 10 1 1 265
2020 Shift worker 39 19 21 17 4 0 0 40
2020 Non-shift worker 27 24 22 15 11 0 0 245
2019 Shift worker 36 20 24 17 4 0 0 25
2019 Non-shift worker 31 24 25 13 7 0 0 210

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 30 13 6 6 0 0 45 55 30
2024 Non-shift worker 28 34 20 11 5 0 1 29 71 270
2022 Shift worker 36 31 18 2 9 2 2 45
2022 Non-shift worker 25 31 25 10 6 1 2 265
2020 Shift worker 31 42 16 10 2 0 0 40
2020 Non-shift worker 25 31 24 12 7 0 0 245
2019 Shift worker 24 40 20 12 4 0 0 25
2019 Non-shift worker 17 37 27 12 6 1 0 210

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 22 32 11 6 0 0 30 70 30
2024 Non-shift worker 19 29 23 16 10 1 1 20 80 275
2022 Shift worker 39 27 15 13 4 2 0 45
2022 Non-shift worker 18 28 28 15 12 0 0 265
2020 Shift worker 18 25 21 22 14 0 0 40
2020 Non-shift worker 16 23 23 24 13 0 0 245
2019 Shift worker 16 19 28 28 8 0 0 25
2019 Non-shift worker 11 30 31 18 9 0 0 210

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 12 21 8 11 0 0 48 52 30
2024 Non-shift worker 27 35 22 10 6 0 0 27 73 275
2022 Shift worker 49 23 15 11 2 0 0 45
2022 Non-shift worker 22 35 22 9 10 1 1 260
2020 Shift worker 36 15 26 14 9 0 0 40
2020 Non-shift worker 24 26 20 20 10 0 0 245
2019 Shift worker 28 20 20 24 8 0 0 25
2019 Non-shift worker 19 34 22 17 8 0 0 210

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 32 3 6 11 0 0 49 51 30
2024 Non-shift worker 45 25 15 9 6 0 0 45 55 270
2022 Shift worker 62 20 8 3 4 0 2 45
2022 Non-shift worker 42 27 19 5 6 1 1 265
2020 Shift worker 46 24 10 14 7 0 0 40
2020 Non-shift worker 45 20 17 10 6 1 0 245
2019 Shift worker 44 33 4 8 12 0 0 25
2019 Non-shift worker 37 32 20 5 6 0 0 210

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 9 25 7 6 2 0 53 47 30
2024 Non-shift worker 52 24 13 5 3 1 2 53 47 275
2022 Shift worker 52 26 10 5 4 0 2 45
2022 Non-shift worker 44 30 16 6 2 1 0 265
2020 Shift worker 37 27 20 13 2 0 0 40
2020 Non-shift worker 27 29 21 13 10 0 0 245

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 26 16 11 5 0 0 42 58 30
2024 Non-shift worker 21 34 21 19 6 0 0 21 79 275
2022 Shift worker 32 26 21 15 6 0 0 45
2022 Non-shift worker 24 32 23 13 6 1 1 260
2020 Shift worker 22 35 19 13 11 0 0 40
2020 Non-shift worker 25 24 19 20 12 0 0 245
2019 Shift worker 16 36 16 28 4 0 0 25
2019 Non-shift worker 26 31 25 14 4 0 0 205

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 12 10 13 11 0 3 52 48 30
2024 Non-shift worker 35 22 18 10 10 0 4 37 63 275
2022 Shift worker 54 22 11 7 8 0 0 45
2022 Non-shift worker 55 24 14 2 3 0 2 260
2020 Shift worker 67 22 6 3 2 0 0 40
2020 Non-shift worker 50 26 12 8 3 0 1 245
2019 Shift worker 54 21 17 4 4 0 0 25
2019 Non-shift worker 56 19 13 6 6 0 0 210

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 17 11 2 6 0 3 63 37 30
2024 Non-shift worker 51 29 11 3 3 0 2 52 48 275
2022 Shift worker 60 24 10 4 3 0 0 45
2022 Non-shift worker 60 28 8 2 1 0 1 260
2020 Shift worker 50 40 5 2 2 0 0 40
2020 Non-shift worker 49 31 13 4 3 0 0 245

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 80 3 6 0 6 3 3 85 15 30
2024 Non-shift worker 69 11 4 3 1 1 11 78 22 270

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 68 16 5 0 6 3 3 72 28 30
2024 Non-shift worker 65 14 6 2 3 0 10 73 27 270

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 19 0 0 11 3 0 69 31 30
2024 Non-shift worker 72 9 4 3 3 1 8 79 21 270
2022 Shift worker 79 4 4 4 7 0 2 45
2022 Non-shift worker 77 9 6 1 3 1 3 260
2020 Shift worker 76 10 5 2 0 2 5 40
2020 Non-shift worker 80 9 2 2 2 0 4 240
2019 Shift worker 64 8 8 12 4 0 4 25
2019 Non-shift worker 72 16 5 1 3 1 2 210

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 22 9 3 16 0 0 50 50 30
2024 Non-shift worker 64 18 7 3 1 0 5 68 32 270
2022 Shift worker 62 18 14 2 2 0 2 45
2022 Non-shift worker 68 19 8 2 1 0 2 260
2020 Shift worker 76 10 3 8 0 0 2 40
2020 Non-shift worker 74 13 5 3 1 0 3 245
2019 Shift worker 56 20 8 12 4 0 0 25
2019 Non-shift worker 60 23 9 5 1 0 1 210

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 74 17 0 3 5 0 0 74 26 30
2024 Non-shift worker 66 12 9 3 4 0 6 70 30 270
2022 Shift worker 68 7 6 6 9 0 4 45
2022 Non-shift worker 70 14 7 3 3 0 2 260
2020 Shift worker 65 20 5 6 5 0 0 40
2020 Non-shift worker 72 8 9 6 3 0 2 245
2019 Shift worker 60 12 0 24 4 0 0 25
2019 Non-shift worker 56 23 8 7 5 1 0 205

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 6 0 3 3 2 20 85 15 30
2024 Non-shift worker 58 10 4 2 1 0 24 77 23 270
2022 Shift worker 67 4 0 2 4 0 22 45
2022 Non-shift worker 57 11 4 2 1 0 24 260
2020 Shift worker 60 7 2 2 0 0 28 40
2020 Non-shift worker 65 7 5 2 1 1 19 245
2019 Shift worker 59 8 4 4 0 0 25 25
2019 Non-shift worker 51 12 10 2 0 1 23 210

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 13 15 3 5 0 3 63 37 30
2024 Non-shift worker 71 15 4 1 1 1 8 78 22 270
2022 Shift worker 73 15 2 2 2 0 6 45
2022 Non-shift worker 74 14 4 1 0 0 7 260
2020 Shift worker 77 16 2 2 0 0 2 40
2020 Non-shift worker 75 11 6 3 1 0 3 245
2019 Shift worker 80 12 0 8 0 0 0 25
2019 Non-shift worker 77 14 1 2 0 1 4 205

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 9 8 5 19 0 3 58 42 30
2024 Non-shift worker 54 15 10 7 9 0 3 56 44 270
2022 Shift worker 53 11 17 5 13 0 2 45
2022 Non-shift worker 69 11 6 1 5 0 7 260
2020 Shift worker 65 16 12 0 2 0 5 40
2020 Non-shift worker 67 16 7 3 5 0 2 245
2019 Shift worker 57 8 12 16 8 0 0 25
2019 Non-shift worker 71 12 6 6 2 0 2 210

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 21 14 14 3 0 3 47 53 30
2024 Non-shift worker 48 28 16 4 3 1 1 49 51 270
2022 Shift worker 57 22 6 2 7 0 6 45
2022 Non-shift worker 53 22 16 5 1 0 3 260
2020 Shift worker 53 33 11 0 3 0 0 40
2020 Non-shift worker 50 25 18 5 3 0 0 245
2019 Shift worker 58 38 4 0 0 0 0 25
2019 Non-shift worker 59 22 11 5 2 1 1 210

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 14 28 41 15 2 0 0 42 17 30
2024 Non-shift worker 5 24 47 18 6 0 0 29 24 275
2022 Shift worker 13 26 40 16 5 0 0 39 21 45
2022 Non-shift worker 7 24 44 19 6 0 0 31 25 265
2020 Shift worker 12 31 33 14 9 0 0 43 24 40
2020 Non-shift worker 7 23 40 21 8 0 0 31 29 245
2019 Shift worker 12 36 28 20 4 0 0 48 24 25
2019 Non-shift worker 12 25 40 20 4 0 0 37 23 210

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 10 16 34 24 16 0 0 40 26 30
2024 Non-shift worker 7 23 37 23 10 0 0 33 30 275
2022 Shift worker 0 15 46 19 20 0 0 38 15 45
2022 Non-shift worker 5 22 38 23 12 0 0 35 27 260
2020 Shift worker 7 22 30 31 9 0 0 40 29 40
2020 Non-shift worker 10 23 38 21 7 0 0 28 34 245
2019 Shift worker 12 17 32 24 16 0 0 40 29 25
2019 Non-shift worker 8 20 37 19 14 0 0 34 28 205
Top of page

Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 16 61 30
2024 Non-shift worker 22 67 275
2022 Shift worker 20 62 45
2022 Non-shift worker 25 62 265
2020 Shift worker 22 63 40
2020 Non-shift worker 31 54 245

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 54 46 60
2022 Non-shift worker 61 39 65

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 14 6 0 5 6 26 64 36 30
2024 Non-shift worker 38 12 11 5 5 1 29 54 46 275
2022 Shift worker 35 10 13 2 6 7 26 45
2022 Non-shift worker 43 14 8 6 5 2 23 265
2020 Shift worker 45 18 6 2 7 0 22 40
2020 Non-shift worker 45 13 12 7 8 1 14 245
2019 Shift worker 68 0 8 8 4 0 12 25
2019 Non-shift worker 53 10 9 8 6 1 13 210

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 9 26 13 23 26 3 0 36 51 60
2022 Non-shift worker 14 35 16 12 15 3 5 53 29 65

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 4 22 14 15 27 5 14 32 52 60
2022 Non-shift worker 6 14 14 15 29 5 18 26 56 65
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