2024 Public Service Employee Survey Results by Theme for Privy Council Office by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 27 19 2 3 0 0 77 4 35
2024 Non-shift worker 45 33 11 7 4 0 0 78 11 780
2022 Shift worker 35 45 7 6 4 4 0 83 10 30
2022 Non-shift worker 42 40 9 5 3 0 0 82 8 680
2020 Shift worker 47 31 12 3 8 0 0 78 11 40
2020 Non-shift worker 45 37 8 6 3 0 0 82 10 720
2019 Shift worker 47 29 15 9 0 0 0 76 9 35
2019 Non-shift worker 51 35 8 5 1 0 0 85 6 810

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 24 12 5 5 2 0 78 10 35
2024 Non-shift worker 43 33 9 8 6 0 0 77 14 780
2022 Shift worker 39 51 7 0 4 0 0 89 4 30
2022 Non-shift worker 42 34 11 8 5 0 0 76 13 680
2020 Shift worker 30 37 16 9 8 0 0 67 17 40
2020 Non-shift worker 46 31 11 9 3 0 0 77 12 720
2019 Shift worker 49 28 11 8 4 0 0 77 12 35
2019 Non-shift worker 44 35 10 7 4 0 0 79 10 805

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 32 13 3 0 0 0 85 3 35
2024 Non-shift worker 54 32 8 3 2 0 0 87 5 780
2022 Shift worker 63 24 13 0 0 0 0 87 0 30
2022 Non-shift worker 57 29 10 2 2 0 0 86 4 680
2020 Shift worker 52 34 12 0 3 0 0 86 3 40
2020 Non-shift worker 61 27 8 2 2 0 0 88 4 715
2019 Shift worker 44 38 14 0 4 0 0 82 4 35
2019 Non-shift worker 61 30 6 3 1 0 0 91 4 800

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 14 13 9 0 0 0 78 9 35
2024 Non-shift worker 47 36 9 5 3 1 0 83 8 780
2022 Shift worker 65 18 7 6 0 0 4 87 6 30
2022 Non-shift worker 48 37 10 3 2 0 0 85 5 680
2020 Shift worker 57 29 6 0 8 0 0 86 8 40
2020 Non-shift worker 51 35 8 4 2 0 0 86 6 715
2019 Shift worker 55 34 8 0 4 0 0 88 4 35
2019 Non-shift worker 55 34 6 4 1 0 0 89 5 805

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 32 13 3 4 5 0 79 7 35
2024 Non-shift worker 39 30 15 9 8 0 0 69 16 780
2022 Shift worker 51 25 17 7 0 0 0 76 7 30
2022 Non-shift worker 40 33 12 10 5 0 0 74 15 680
2020 Shift worker 62 17 12 3 3 2 0 81 6 35
2020 Non-shift worker 52 27 12 6 2 0 0 80 8 715
2019 Shift worker 48 35 10 6 0 0 0 83 6 30
2019 Non-shift worker 51 31 11 4 3 0 0 82 7 805

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 27 16 5 3 3 0 75 8 35
2024 Non-shift worker 40 32 14 7 6 0 0 72 13 780
2022 Shift worker 54 24 14 8 0 0 0 78 8 25
2022 Non-shift worker 43 32 12 8 5 0 0 75 13 680
2020 Shift worker 61 16 17 6 0 0 0 77 6 40
2020 Non-shift worker 52 29 11 6 2 1 0 81 8 710
2019 Shift worker 46 38 10 6 0 0 0 84 6 35
2019 Non-shift worker 51 33 8 5 2 0 0 84 7 800

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 13 12 5 11 5 0 71 17 35
2024 Non-shift worker 38 24 16 12 7 3 0 64 19 780
2022 Shift worker 39 32 15 4 4 6 0 76 8 30
2022 Non-shift worker 40 26 15 9 7 3 0 68 16 680
2020 Shift worker 58 23 11 3 3 2 0 83 6 40
2020 Non-shift worker 47 23 13 10 3 3 1 72 14 715
2019 Shift worker 43 13 19 7 9 7 0 61 18 35
2019 Non-shift worker 48 24 14 7 3 2 1 74 11 805
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 39 18 2 6 0 2 74 8 35
2024 Non-shift worker 57 27 7 2 2 1 4 87 5 780
2022 Shift worker 38 28 17 3 0 4 10 77 3 30
2022 Non-shift worker 59 22 9 2 2 0 4 86 5 680
2020 Shift worker 34 27 18 11 0 0 11 68 12 40
2020 Non-shift worker 61 21 9 2 2 1 3 86 4 720
2019 Shift worker 28 30 15 4 2 0 21 74 8 35
2019 Non-shift worker 57 24 9 3 2 1 4 85 5 805

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 25 5 4 0 6 0 91 5 35
2024 Non-shift worker 54 27 7 7 4 1 0 82 11 775
2022 Shift worker 70 30 0 0 0 0 0 100 0 30
2022 Non-shift worker 52 30 8 6 5 0 0 82 10 680
2020 Shift worker 59 17 8 2 11 3 0 78 14 40
2020 Non-shift worker 56 25 9 6 3 0 1 82 9 720
2019 Shift worker 42 32 10 9 3 4 0 77 12 35
2019 Non-shift worker 51 29 9 6 4 0 1 81 10 805

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 24 10 0 0 0 0 90 0 35
2024 Non-shift worker 59 22 7 7 4 0 0 82 11 780
2022 Shift worker 74 22 4 0 0 0 0 96 0 30
2022 Non-shift worker 59 23 8 5 5 0 0 82 10 680
2020 Shift worker 66 15 5 11 3 0 0 81 14 40
2020 Non-shift worker 62 23 7 5 2 0 1 86 7 720
2019 Shift worker 46 37 13 4 0 0 0 84 4 35
2019 Non-shift worker 59 24 8 5 3 0 0 84 8 805

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 24 14 6 0 11 2 76 7 35
2024 Non-shift worker 38 28 13 10 6 4 0 69 17 780
2022 Shift worker 57 25 0 3 7 4 4 88 12 30
2022 Non-shift worker 43 31 11 6 4 5 0 78 11 680
2020 Shift worker 54 19 11 9 0 7 0 79 10 40
2020 Non-shift worker 52 24 10 5 4 4 1 81 9 720
2019 Shift worker 52 29 4 8 0 4 2 87 9 35
2019 Non-shift worker 46 32 10 5 3 4 0 82 8 800

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 16 25 9 0 5 2 63 9 35
2024 Non-shift worker 35 30 14 12 8 1 0 66 20 780
2022 Shift worker 56 22 4 0 11 4 4 85 12 30
2022 Non-shift worker 38 33 12 8 6 2 0 73 15 680
2020 Shift worker 59 21 9 6 0 5 0 84 6 40
2020 Non-shift worker 51 27 11 7 4 1 0 78 11 715
2019 Shift worker 55 25 8 4 4 4 0 83 8 35
2019 Non-shift worker 46 33 11 4 3 2 0 82 7 800

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 17 11 15 3 14 2 66 21 35
2024 Non-shift worker 30 28 16 13 8 4 0 61 22 780
2022 Shift worker 54 28 3 0 11 4 0 86 11 30
2022 Non-shift worker 28 33 15 13 8 3 0 63 22 680
2020 Shift worker 54 23 16 7 0 0 0 77 7 40
2020 Non-shift worker 36 32 13 9 5 4 0 72 14 715
2019 Shift worker 49 25 12 6 4 4 0 77 11 35
2019 Non-shift worker 35 36 14 8 3 4 0 74 12 800

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 26 8 12 4 8 2 74 18 35
2024 Non-shift worker 25 30 14 19 10 2 0 56 30 780
2022 Shift worker 52 34 0 7 4 4 0 89 11 30
2022 Non-shift worker 26 35 13 15 9 2 0 62 25 680
2020 Shift worker 48 22 15 3 10 2 0 72 13 40
2020 Non-shift worker 34 35 13 11 5 1 0 70 17 715
2019 Shift worker 34 39 11 4 4 8 0 79 9 35
2019 Non-shift worker 28 38 13 12 6 2 0 68 19 800
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 31 18 0 7 2 0 74 7 35
2024 Non-shift worker 40 33 10 9 7 0 0 74 16 780
2022 Shift worker 55 28 10 4 0 4 0 86 4 30
2022 Non-shift worker 36 37 11 8 7 0 0 74 15 680
2020 Shift worker 39 24 20 9 8 0 0 63 17 40
2020 Non-shift worker 43 32 12 9 4 0 0 76 13 720
2019 Shift worker 48 27 15 6 4 0 0 75 9 35
2019 Non-shift worker 40 36 12 8 4 0 0 76 12 810

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 40 0 7 0 0 2 93 7 35
2024 Non-shift worker 40 37 8 9 6 0 0 77 15 780
2022 Shift worker 56 29 11 0 4 0 0 85 4 30
2022 Non-shift worker 38 43 7 8 4 0 0 80 12 675
2020 Shift worker 39 26 18 13 5 0 0 65 18 40
2020 Non-shift worker 40 36 11 9 3 0 0 77 12 710
2019 Shift worker 34 51 15 0 0 0 0 85 0 35
2019 Non-shift worker 38 38 12 9 3 0 0 76 12 805

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 40 4 9 0 0 2 87 9 35
2024 Non-shift worker 51 27 9 7 5 0 0 79 13 780
2022 Shift worker 70 19 7 4 0 0 0 89 4 30
2022 Non-shift worker 45 33 8 7 6 1 0 79 13 680
2020 Shift worker 55 25 6 12 2 0 0 80 14 40
2020 Non-shift worker 51 28 10 7 3 1 1 80 10 715
2019 Shift worker 47 35 6 11 0 0 0 83 11 35
2019 Non-shift worker 49 27 12 7 3 0 1 78 10 805

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 26 12 13 0 0 0 76 13 35
2024 Non-shift worker 37 34 11 11 6 0 0 71 17 780
2022 Shift worker 43 40 0 14 3 0 0 83 17 30
2022 Non-shift worker 32 37 12 12 5 0 1 70 17 680
2020 Shift worker 42 24 17 11 7 0 0 66 18 40
2020 Non-shift worker 37 35 13 11 3 0 1 73 13 715
2019 Shift worker 30 45 11 14 0 0 0 75 14 35
2019 Non-shift worker 35 39 12 10 3 0 1 74 14 800

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 24 10 2 0 3 6 87 3 35
2024 Non-shift worker 57 22 9 5 4 1 1 81 10 780
2022 Shift worker 71 21 0 4 0 0 4 96 4 30
2022 Non-shift worker 55 24 9 4 5 2 1 81 9 680
2020 Shift worker 56 20 13 3 5 3 0 78 8 40
2020 Non-shift worker 56 21 12 4 4 2 1 79 8 715

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 31 10 6 6 9 0 76 14 35
2024 Non-shift worker 23 30 16 15 13 2 1 55 29 780
2022 Shift worker 52 27 7 4 7 4 0 82 11 30
2022 Non-shift worker 27 33 16 12 8 4 0 63 20 680
2020 Shift worker 37 37 10 3 5 8 0 80 9 40
2020 Non-shift worker 34 29 16 9 6 5 1 67 16 720
2019 Shift worker 31 44 18 0 7 0 0 75 7 35
2019 Non-shift worker 30 33 15 9 8 3 1 66 18 805

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 28 21 2 0 0 2 49 51 35
2024 Non-shift worker 43 26 15 5 6 1 4 46 54 780
2022 Shift worker 42 29 7 6 7 4 6 30
2022 Non-shift worker 44 24 14 6 6 1 5 680
2020 Shift worker 64 19 5 12 0 0 0 40
2020 Non-shift worker 50 23 13 8 4 0 4 720
2019 Shift worker 47 28 9 6 4 3 3 35
2019 Non-shift worker 53 24 13 4 2 0 3 810

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 77 2 4 5 2 5 4 84 16 35
2024 Non-shift worker 60 11 8 2 4 2 13 70 30 780

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 77 0 5 4 0 8 6 90 10 35
2024 Non-shift worker 71 7 5 1 3 6 6 81 19 780
2022 Shift worker 79 4 7 0 4 4 3 30
2022 Non-shift worker 74 7 5 2 2 4 6 680
2020 Shift worker 83 6 5 5 0 0 0 35
2020 Non-shift worker 79 7 4 1 2 3 5 715
2019 Shift worker 63 12 4 4 0 6 11 35
2019 Non-shift worker 79 8 4 2 1 3 3 805

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 75 7 3 0 0 5 11 89 11 35
2024 Non-shift worker 76 5 2 0 1 2 14 90 10 780

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 75 7 2 0 0 8 8 90 10 35
2024 Non-shift worker 71 7 4 1 3 1 12 82 18 780

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 30 5 5 19 3 17 64 29 35
2024 Non-shift worker 15 24 14 19 22 3 3 41 43 780
2022 Shift worker 24 41 16 10 6 3 0 67 17 30
2022 Non-shift worker 19 28 14 16 15 4 3 51 34 680
2020 Shift worker 36 26 10 5 13 8 2 69 20 40
2020 Non-shift worker 26 24 15 17 12 4 2 53 31 715
2019 Shift worker 20 19 17 16 12 11 4 46 34 35
2019 Non-shift worker 22 25 16 15 15 3 3 50 32 805

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 35 19 10 0 0 2 71 10 35
2024 Non-shift worker 40 33 10 9 8 0 0 73 17 780
2022 Shift worker 21 52 15 0 4 0 8 80 4 30
2022 Non-shift worker 38 36 11 9 6 0 0 75 15 680
2020 Shift worker 34 31 16 11 8 0 0 65 19 40
2020 Non-shift worker 43 35 9 7 5 0 1 79 12 715
2019 Shift worker 29 41 18 3 7 0 0 71 11 35
2019 Non-shift worker 44 35 10 8 3 0 0 79 10 805

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 27 12 4 3 2 2 80 7 35
2024 Non-shift worker 44 30 12 7 6 0 1 74 13 780
2022 Shift worker 55 34 7 4 0 0 0 89 4 30
2022 Non-shift worker 42 32 12 7 5 0 0 75 13 680
2020 Shift worker 42 35 7 13 2 0 0 77 16 40
2020 Non-shift worker 47 31 12 5 4 0 0 78 9 715
2019 Shift worker 49 24 21 3 4 0 0 73 6 35
2019 Non-shift worker 48 33 11 5 2 0 0 82 8 805

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 34 9 0 0 0 0 91 0 35
2024 Non-shift worker 46 32 11 6 4 1 1 79 10 780
2022 Shift worker 50 39 6 0 4 0 0 90 4 30
2022 Non-shift worker 43 36 10 6 3 0 1 81 9 680
2020 Shift worker 47 35 2 11 2 0 3 84 14 40
2020 Non-shift worker 48 33 10 6 2 0 1 82 8 715
2019 Shift worker 53 42 6 0 0 0 0 94 0 30
2019 Non-shift worker 47 37 10 4 2 0 0 84 6 805

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 17 21 7 2 8 14 61 11 35
2024 Non-shift worker 30 34 18 9 6 3 0 66 15 780
2022 Shift worker 28 51 7 7 3 4 0 82 11 30
2022 Non-shift worker 31 39 15 7 5 3 0 72 13 680
2020 Shift worker 39 38 10 5 3 5 0 81 9 40
2020 Non-shift worker 31 44 12 7 3 2 0 77 11 720
2019 Shift worker 30 41 18 0 0 11 0 80 0 30
2019 Non-shift worker 33 44 13 5 2 3 0 80 7 805

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 26 13 9 3 0 2 75 12 35
2024 Non-shift worker 44 26 10 10 9 0 0 71 20 780
2022 Shift worker 45 34 3 3 11 4 0 82 15 30
2022 Non-shift worker 40 31 10 11 8 0 0 71 19 680
2020 Shift worker 52 26 2 5 8 3 2 83 15 40
2020 Non-shift worker 44 28 10 11 7 0 0 72 18 720
2019 Shift worker 52 22 17 10 0 0 0 73 10 35
2019 Non-shift worker 47 31 10 8 3 0 1 78 11 805

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 44 9 0 7 0 0 84 7 35
2024 Non-shift worker 32 30 18 11 8 0 1 63 19 780
2022 Shift worker 65 15 3 6 11 0 0 80 16 30
2022 Non-shift worker 30 30 19 12 9 0 1 60 21 680
2020 Shift worker 60 27 9 5 0 0 0 87 5 40
2020 Non-shift worker 25 30 20 14 9 0 1 56 24 720
2019 Shift worker 63 29 6 3 0 0 0 91 3 35
2019 Non-shift worker 31 35 18 9 7 0 0 66 16 805

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 23 2 2 3 2 8 92 5 35
2024 Non-shift worker 65 18 5 4 4 1 3 87 8 780
2022 Shift worker 60 15 7 0 7 4 7 84 8 30
2022 Non-shift worker 61 24 6 3 2 2 2 88 6 680

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 40 26 34 35
2024 Non-shift worker 43 25 31 780
2022 Shift worker 42 21 37 30
2022 Non-shift worker 44 24 31 680
2020 Shift worker 22 31 46 40
2020 Non-shift worker 37 29 34 720
2019 Shift worker 26 30 44 35
2019 Non-shift worker 42 25 33 810

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Shift worker 6 18 27 0 49 0 10
2024 Non-shift worker 8 19 52 6 7 8 340
2022 Shift worker 8 16 52 8 0 16 10
2022 Non-shift worker 6 19 54 4 9 7 295
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 46 4 3 0 2 0 93 3 35
2024 Non-shift worker 50 35 8 4 2 0 0 86 6 780
2022 Shift worker 61 35 4 0 0 0 0 96 0 30
2022 Non-shift worker 54 33 7 4 2 0 0 88 5 670
2020 Shift worker 51 38 6 2 2 0 0 89 5 40
2020 Non-shift worker 56 31 6 5 2 0 0 88 7 720
2019 Shift worker 43 42 6 9 0 0 0 86 9 35
2019 Non-shift worker 57 31 7 4 1 0 0 88 5 805

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 26 13 11 0 5 0 74 11 35
2024 Non-shift worker 31 39 14 11 5 1 0 70 16 780
2022 Shift worker 41 36 12 0 7 4 0 80 8 30
2022 Non-shift worker 24 45 14 10 5 2 1 71 15 680
2020 Shift worker 47 29 10 6 5 3 0 78 12 40
2020 Non-shift worker 36 38 15 7 3 2 1 75 10 715
2019 Shift worker 35 51 6 0 4 4 0 90 4 35
2019 Non-shift worker 35 41 12 7 3 2 0 78 10 810

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 10 23 18 22 0 6 43 33 35
2024 Non-shift worker 14 23 33 17 9 1 3 27 39 780
2022 Shift worker 11 19 22 21 18 0 9 43 33 30
2022 Non-shift worker 10 23 38 18 9 0 2 27 34 680
2020 Shift worker 12 22 25 25 11 2 3 38 36 40
2020 Non-shift worker 10 25 33 21 9 1 2 31 36 715
2019 Shift worker 8 16 30 19 20 4 3 42 26 35
2019 Non-shift worker 8 22 37 21 10 0 1 32 31 805

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 6 21 21 24 3 7 50 27 35
2024 Non-shift worker 10 20 29 23 12 2 3 37 32 780
2022 Shift worker 15 14 16 19 17 6 13 44 35 30
2022 Non-shift worker 11 20 29 24 13 0 3 38 32 675
2020 Shift worker 2 10 30 36 14 4 3 55 13 40
2020 Non-shift worker 6 14 28 29 18 2 3 50 21 715
2019 Shift worker 3 22 19 24 24 4 4 53 27 30
2019 Non-shift worker 7 15 31 28 17 1 2 46 22 800

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 16 9 18 21 26 3 7 52 28 35
2024 Non-shift worker 11 17 35 22 12 1 3 35 29 775
2022 Shift worker 10 15 12 25 27 0 11 58 28 30
2022 Non-shift worker 10 19 34 22 13 1 2 36 30 680
2020 Shift worker 7 7 13 44 26 0 3 72 14 40
2020 Non-shift worker 8 17 33 26 14 1 2 41 26 715
2019 Shift worker 0 9 30 26 35 0 0 61 9 35
2019 Non-shift worker 6 19 34 26 13 0 1 39 26 800

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 0 18 29 22 3 8 57 23 35
2024 Non-shift worker 15 19 26 18 14 2 5 35 37 775
2022 Shift worker 11 7 19 28 22 3 10 58 20 30
2022 Non-shift worker 9 17 32 21 15 1 5 38 28 680
2020 Shift worker 7 6 16 24 42 2 3 69 14 40
2020 Non-shift worker 10 18 26 25 16 2 3 44 29 715
2019 Shift worker 8 10 14 11 45 4 8 64 20 35
2019 Non-shift worker 8 18 28 26 16 1 3 44 27 805

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 11 21 20 21 6 7 47 29 35
2024 Non-shift worker 6 10 22 29 22 3 7 58 18 780
2022 Shift worker 14 11 27 12 26 6 4 42 28 25
2022 Non-shift worker 9 18 29 20 16 2 6 39 29 675
2020 Shift worker 7 13 25 26 17 7 6 49 23 40
2020 Non-shift worker 5 13 25 28 21 3 3 53 20 715
2019 Shift worker 5 10 21 18 32 4 10 58 17 30
2019 Non-shift worker 6 13 29 28 19 3 3 50 20 805

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 16 6 16 21 32 0 9 58 24 35
2024 Non-shift worker 8 17 27 25 19 2 3 46 25 780
2022 Shift worker 11 10 25 7 21 9 18 38 28 30
2022 Non-shift worker 8 18 33 23 14 2 3 38 27 675
2020 Shift worker 5 7 21 27 33 4 3 64 13 40
2020 Non-shift worker 4 13 31 27 20 2 2 50 18 715
2019 Shift worker 7 13 25 21 21 4 10 49 23 30
2019 Non-shift worker 5 13 32 29 18 2 2 48 18 805

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 14 0 14 28 37 3 5 70 15 35
2024 Non-shift worker 3 8 26 34 25 1 3 61 12 780
2022 Shift worker 8 4 26 29 27 3 3 60 12 30
2022 Non-shift worker 4 10 32 34 17 0 3 53 14 675
2020 Shift worker 4 10 21 39 23 0 3 64 15 40
2020 Non-shift worker 4 14 37 29 16 0 1 45 17 715
2019 Shift worker 0 13 32 25 23 4 4 51 14 35
2019 Non-shift worker 5 14 37 27 15 0 1 43 19 805

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 22 16 4 7 8 0 71 12 35
2024 Non-shift worker 19 33 18 17 10 3 0 53 28 780
2022 Shift worker 37 36 16 0 7 4 0 76 8 30
2022 Non-shift worker 19 32 19 18 8 4 0 53 27 680
2020 Shift worker 37 29 7 13 6 8 0 72 21 40
2020 Non-shift worker 29 36 16 10 5 4 0 68 15 715
2019 Shift worker 40 37 14 3 6 0 0 77 9 35
2019 Non-shift worker 27 39 16 10 3 4 0 69 14 805

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 28 7 2 0 3 0 90 2 35
2024 Non-shift worker 52 27 7 7 7 0 0 79 14 780
2022 Shift worker 64 22 7 4 4 0 0 86 7 30
2022 Non-shift worker 56 26 6 6 5 1 0 83 11 680
2020 Shift worker 48 28 11 5 8 0 0 76 13 40
2020 Non-shift worker 54 26 6 8 5 1 0 81 13 715
2019 Shift worker 37 34 12 13 4 0 0 71 17 35
2019 Non-shift worker 54 25 8 7 5 0 0 80 12 805

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 77 23 0 0 0 0 0 100 0 35
2024 Non-shift worker 57 26 8 5 4 0 0 83 9 780
2022 Shift worker 56 33 4 4 4 0 0 89 7 30
2022 Non-shift worker 62 28 4 4 3 0 0 90 6 680
2020 Shift worker 48 34 7 8 2 0 0 82 10 40
2020 Non-shift worker 62 25 6 4 2 0 0 88 6 715
2019 Shift worker 46 29 4 22 0 0 0 74 22 35
2019 Non-shift worker 58 28 7 5 2 0 0 86 7 805

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 26 14 0 0 5 0 85 0 35
2024 Non-shift worker 52 32 9 3 3 0 0 85 6 780
2022 Shift worker 58 31 4 4 4 0 0 89 7 30
2022 Non-shift worker 55 31 7 4 3 1 0 87 7 680
2020 Shift worker 48 36 11 3 2 0 0 84 5 40
2020 Non-shift worker 54 31 8 4 1 1 0 86 6 710
2019 Shift worker 44 34 12 10 0 0 0 78 10 35
2019 Non-shift worker 55 31 9 4 1 1 0 86 5 805

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 33 5 4 3 9 0 88 7 35
2024 Non-shift worker 36 33 14 9 5 3 0 71 14 780
2022 Shift worker 61 17 11 4 7 0 0 79 11 30
2022 Non-shift worker 38 34 14 7 4 2 0 74 12 680
2020 Shift worker 67 22 2 8 0 0 0 89 8 40
2020 Non-shift worker 45 35 10 5 3 3 0 82 8 715
2019 Shift worker 45 38 9 0 4 3 0 87 4 30
2019 Non-shift worker 45 38 10 3 2 1 0 84 5 800

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 23 13 7 2 15 5 73 11 35
2024 Non-shift worker 42 35 10 5 4 4 0 80 9 780
2022 Shift worker 57 29 0 4 0 6 4 96 4 30
2022 Non-shift worker 35 36 12 7 4 6 1 76 12 680
2020 Shift worker 58 16 5 8 3 7 3 83 12 40
2020 Non-shift worker 44 32 10 5 2 6 1 81 8 715
2019 Shift worker 41 39 16 3 0 0 0 80 3 30
2019 Non-shift worker 47 32 11 4 2 4 0 82 7 805

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 34 5 3 0 0 0 93 3 35
2024 Non-shift worker 48 35 7 5 4 0 0 83 9 780
2022 Shift worker 72 24 4 0 0 0 0 96 0 30
2022 Non-shift worker 52 33 8 4 3 0 0 85 7 680
2020 Shift worker 67 23 8 2 0 0 0 90 2 40
2020 Non-shift worker 59 29 5 4 1 1 0 89 6 715
2019 Shift worker 66 22 8 4 0 0 0 88 4 35
2019 Non-shift worker 58 31 6 3 1 0 0 90 4 810

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 32 15 7 0 14 9 72 9 35
2024 Non-shift worker 42 26 10 6 7 3 5 75 14 780
2022 Shift worker 51 19 7 0 6 16 0 84 8 30
2022 Non-shift worker 44 29 9 5 4 5 5 81 10 680

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 32 15 7 0 14 9 72 9 35
2024 Non-shift worker 41 25 11 8 7 3 5 72 16 780
2022 Shift worker 56 18 7 0 4 10 4 87 5 30
2022 Non-shift worker 44 28 9 5 4 5 5 81 10 680

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 22 15 8 0 18 0 71 10 35
2024 Non-shift worker 34 29 21 5 3 7 1 68 8 780
2022 Shift worker 62 6 6 0 0 22 4 91 0 30
2022 Non-shift worker 26 28 21 8 3 13 2 63 12 680
2020 Shift worker 43 23 8 8 6 12 0 76 15 40
2020 Non-shift worker 40 29 15 5 2 9 0 76 8 720

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 43 11 5 4 5 7 77 11 35
2024 Non-shift worker 44 28 6 8 7 4 3 78 16 780
2022 Shift worker 66 27 4 0 4 0 0 92 4 30
2022 Non-shift worker 42 30 8 5 5 6 4 79 12 680
2020 Shift worker 57 29 4 0 2 7 0 93 2 40
2020 Non-shift worker 50 25 11 4 3 5 3 81 7 715

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 11 18 4 0 36 12 57 8 35
2024 Non-shift worker 16 24 20 5 5 26 4 56 16 780
2022 Shift worker 16 19 10 0 0 39 16 77 0 30
2022 Non-shift worker 13 14 21 4 5 38 4 47 16 680

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 0 3 27 13 49 7 0 3 67 30
2022 Non-shift worker 0 6 16 12 32 34 0 9 66 15

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 32 28 4 0 5 9 63 5 35
2024 Non-shift worker 33 27 13 10 8 5 4 66 20 780
2022 Shift worker 36 36 13 4 4 3 6 78 8 30
2022 Non-shift worker 32 29 14 5 6 6 7 71 13 680
2020 Shift worker 38 20 10 18 2 4 7 66 23 40
2020 Non-shift worker 31 24 17 7 6 9 6 65 15 715
2019 Shift worker 31 23 4 21 8 13 0 62 33 35
2019 Non-shift worker 35 29 15 8 5 5 3 70 14 805

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 42 15 4 3 11 4 75 8 30
2024 Non-shift worker 35 33 11 10 7 2 1 71 18 780
2022 Shift worker 41 34 17 0 7 0 0 76 7 30
2022 Non-shift worker 29 34 16 11 6 3 1 66 18 680
2020 Shift worker 41 31 10 11 0 6 0 77 12 40
2020 Non-shift worker 37 30 14 10 4 3 1 70 15 715
2019 Shift worker 28 31 20 7 4 11 0 65 13 35
2019 Non-shift worker 35 33 14 9 4 3 1 71 14 805

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 39 7 4 3 5 0 85 7 35
2024 Non-shift worker 41 34 12 6 5 1 0 76 12 780
2022 Shift worker 36 42 10 4 4 4 0 82 8 30
2022 Non-shift worker 30 38 18 8 3 2 0 70 11 680
2020 Shift worker 48 24 15 8 0 5 0 76 9 40
2020 Non-shift worker 42 31 16 6 3 3 0 75 9 715
2019 Shift worker 33 48 8 3 4 3 0 84 8 30
2019 Non-shift worker 37 36 15 5 3 3 0 76 9 810

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 17 9 6 12 11 5 67 22 35
2024 Non-shift worker 21 22 15 12 16 11 3 51 32 780
2022 Shift worker 33 9 16 4 11 17 10 58 20 30
2022 Non-shift worker 20 20 19 11 11 16 4 49 27 680
2020 Shift worker 38 22 16 5 11 6 2 65 18 40
2020 Non-shift worker 26 17 22 10 8 13 5 52 21 715
2019 Shift worker 14 19 36 6 10 13 3 39 19 35
2019 Non-shift worker 23 21 20 11 9 12 5 52 23 805

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 18 3 5 4 0 0 89 9 35
2024 Non-shift worker 47 40 3 7 3 0 0 87 10 780
2022 Shift worker 67 23 0 7 0 0 3 93 7 30
2022 Non-shift worker 44 44 2 8 2 0 0 88 10 680
2020 Shift worker 50 29 4 14 2 0 0 79 17 40
2020 Non-shift worker 40 42 4 11 2 0 0 82 14 720

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 29 4 7 0 0 3 89 8 35
2024 Non-shift worker 52 28 5 10 5 0 0 80 15 780
2022 Shift worker 55 29 0 13 0 0 3 86 14 30
2022 Non-shift worker 43 34 7 11 5 0 0 77 16 680
2020 Shift worker 49 17 11 18 5 0 0 66 24 40
2020 Non-shift worker 39 41 6 9 4 0 1 81 13 720
2019 Shift worker 64 17 2 12 5 0 0 81 17 35
2019 Non-shift worker 42 36 7 10 4 0 0 79 15 805

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 31 13 4 0 0 0 83 4 35
2024 Non-shift worker 52 30 9 6 3 0 0 82 9 780
2022 Shift worker 61 29 4 4 3 0 0 89 7 30
2022 Non-shift worker 49 32 8 6 3 1 0 82 10 680
2020 Shift worker 59 16 13 6 5 0 0 75 11 40
2020 Non-shift worker 47 32 9 8 3 0 1 80 12 710
2019 Shift worker 51 43 6 0 0 0 0 94 0 35
2019 Non-shift worker 54 33 7 5 2 0 0 87 6 805

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 21 5 2 3 0 2 90 5 35
2024 Non-shift worker 75 14 4 4 2 0 1 89 6 780

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 15 11 7 3 0 2 79 10 35
2024 Non-shift worker 68 17 5 6 3 0 0 85 9 780

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 78 19 0 3 0 0 0 97 3 35
2024 Non-shift worker 83 10 2 2 2 0 1 94 4 780
2022 Shift worker 79 5 9 7 0 0 0 84 7 30
2022 Non-shift worker 83 9 4 2 1 0 1 93 3 680
2019 Shift worker 82 15 0 3 0 0 0 97 3 35
2019 Non-shift worker 82 12 3 1 1 0 1 95 2 805

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 24 7 4 0 5 0 89 4 35
2024 Non-shift worker 37 31 19 7 2 4 1 71 9 780
2022 Shift worker 58 19 15 0 0 8 0 84 0 30
2022 Non-shift worker 33 30 19 9 4 4 1 66 14 680
2020 Shift worker 56 23 11 8 2 0 0 79 10 40
2020 Non-shift worker 40 29 18 7 2 2 0 71 10 720
2019 Shift worker 65 20 5 6 4 0 0 86 10 35
2019 Non-shift worker 44 26 16 6 3 4 0 74 10 805

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 780
2022 Non-shift worker 11 89 680
2020 Shift worker 19 81 40
2020 Non-shift worker 8 92 715

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 54 46 100
2022 Non-shift worker 41 59 75

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 56 44 100
2022 Non-shift worker 51 49 75

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 75

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 100
2022 Non-shift worker 0 100 75

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 100
2022 Non-shift worker 4 96 75

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 75

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 75

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 44 56 100
2022 Non-shift worker 30 70 75

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 40 60 100
2022 Non-shift worker 33 67 75

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 44 56 100
2022 Non-shift worker 38 62 75

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 48 52 100
2022 Non-shift worker 37 63 75

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 38 62 100
2022 Non-shift worker 36 64 75

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 61 39 100
2022 Non-shift worker 52 48 75

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 39 61 100
2022 Non-shift worker 32 68 75

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 75

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 100
2022 Non-shift worker 7 93 75

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 100
2022 Non-shift worker 7 93 75

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 54 46 100
2022 Non-shift worker 38 62 75

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 25 75 100
2022 Non-shift worker 16 84 75

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 100
2022 Non-shift worker 19 81 75

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 65 35 100
2022 Non-shift worker 51 49 75

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 29 71 100
2022 Non-shift worker 21 79 75

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 100
2022 Non-shift worker 10 90 75

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 100
2022 Non-shift worker 8 92 75

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 100
2022 Non-shift worker 13 87 75

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 75

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 100
2022 Non-shift worker 11 89 75

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 100
2022 Non-shift worker 5 95 75

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 24 76 100
2022 Non-shift worker 38 62 75

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 95
2022 Non-shift worker 10 90 70

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 22 78 95
2022 Non-shift worker 17 83 70

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 95
2022 Non-shift worker 7 93 70

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 95
2022 Non-shift worker 5 95 70

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 20 80 95
2022 Non-shift worker 7 93 70

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 95
2022 Non-shift worker 4 96 70

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 95
2022 Non-shift worker 9 91 70

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 17 83 95
2022 Non-shift worker 17 83 70

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 95
2022 Non-shift worker 17 83 70

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 34 66 95
2022 Non-shift worker 30 70 70

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 95
2022 Non-shift worker 9 91 70

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 48 52 95
2022 Non-shift worker 40 60 70

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 70

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 56 44 95
2022 Non-shift worker 47 53 70

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 95
2022 Non-shift worker 14 86 70

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 11 16 2 0 46 10 60 4 35
2024 Non-shift worker 15 10 13 7 7 37 12 49 26 780
2022 Shift worker 27 3 4 0 0 37 29 89 0 30
2022 Non-shift worker 13 12 12 6 4 39 14 54 21 680
2020 Shift worker 26 10 21 3 2 33 4 58 8 40
2020 Non-shift worker 20 12 13 4 4 37 10 59 16 720
2019 Shift worker 28 10 21 10 4 9 19 52 19 35
2019 Non-shift worker 21 17 15 8 3 26 10 59 18 805

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 17 12 2 0 29 6 78 3 35
2024 Non-shift worker 29 27 14 8 5 15 1 67 16 780
2022 Shift worker 41 21 4 4 0 24 7 89 6 30
2022 Non-shift worker 29 28 13 7 3 17 1 70 13 680
2020 Shift worker 45 17 18 0 3 15 2 75 4 40
2020 Non-shift worker 39 24 14 6 3 14 1 74 10 720
2019 Shift worker 31 38 5 11 4 3 7 78 16 35
2019 Non-shift worker 40 26 16 6 2 10 1 74 9 805

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 775
2022 Non-shift worker 7 93 680

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 39 61 65
2022 Non-shift worker 20 80 45

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 82 18 65
2022 Non-shift worker 74 26 45

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 45

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 65
2022 Non-shift worker 0 100 45

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 65
2022 Non-shift worker 19 81 45

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 45

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 65
2022 Non-shift worker 9 91 45

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 52 48 60
2022 Non-shift worker 31 69 45

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 21 79 60
2022 Non-shift worker 33 67 45

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 25 75 60
2022 Non-shift worker 25 75 45

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 60
2022 Non-shift worker 2 98 45

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 18 82 60
2022 Non-shift worker 32 68 45

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 25 75 60
2022 Non-shift worker 23 77 45

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 45

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 45

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 45

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 21 79 60
2022 Non-shift worker 10 90 45

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 60
2022 Non-shift worker 2 98 45

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 21 79 60
2022 Non-shift worker 13 87 45

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 45

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 42 58 65
2022 Non-shift worker 31 69 45

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 65
2022 Non-shift worker 15 85 45

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 65
2022 Non-shift worker 5 95 45

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 45

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 65
2022 Non-shift worker 7 93 45

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 45

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 45

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 65
2022 Non-shift worker 13 87 45

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 49 51 65
2022 Non-shift worker 50 50 45

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 40

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 19 81 60
2022 Non-shift worker 5 95 40

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 40

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 40

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 60
2022 Non-shift worker 2 98 40

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 40

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 60
2022 Non-shift worker 7 93 40

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 60
2022 Non-shift worker 14 86 40

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 60
2022 Non-shift worker 11 89 40

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 37 63 60
2022 Non-shift worker 31 69 40

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 60
2022 Non-shift worker 14 86 40

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 58 42 60
2022 Non-shift worker 45 55 40

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 40

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 66 34 60
2022 Non-shift worker 68 32 40

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 60

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 60
2022 Non-shift worker 13 87 40

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 17 7 21 2 0 45 10 51 4 35
2024 Non-shift worker 19 12 16 6 5 34 8 54 19 780
2022 Shift worker 31 9 14 0 0 28 19 74 0 30
2022 Non-shift worker 14 13 16 3 3 43 8 56 12 680
2020 Shift worker 26 17 10 0 5 33 8 74 9 40
2020 Non-shift worker 21 13 14 3 2 39 8 64 10 720
2019 Shift worker 22 21 18 0 0 22 18 70 0 35
2019 Non-shift worker 23 14 16 3 2 31 10 63 9 805

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 20 12 8 0 31 2 70 12 35
2024 Non-shift worker 32 29 15 6 4 12 1 71 12 780
2022 Shift worker 56 22 3 4 0 15 0 92 5 30
2022 Non-shift worker 31 30 15 4 3 16 1 73 9 680
2020 Shift worker 51 14 13 0 2 19 0 81 3 40
2020 Non-shift worker 39 25 15 4 2 15 1 76 6 720
2019 Shift worker 37 35 13 3 0 8 4 82 4 35
2019 Non-shift worker 40 26 14 4 2 13 1 77 7 805

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 10 90 35
2024 Non-shift worker 13 87 780
2022 Shift worker 0 100 30
2022 Non-shift worker 9 91 680
2020 Shift worker 16 84 40
2020 Non-shift worker 8 92 715
2019 Shift worker 6 94 30
2019 Non-shift worker 14 86 805

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 60 40 105
2022 Non-shift worker 71 29 65

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 84 16 105
2022 Non-shift worker 83 17 65

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 48 31 8 7 6 0 0 79 13 90
2022 Non-shift worker 45 32 7 14 2 0 0 77 16 55

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 35 6 3 2 4 9 87 6 35
2024 Non-shift worker 49 29 7 5 4 3 3 83 10 780
2022 Shift worker 40 32 11 0 0 3 14 87 0 30
2022 Non-shift worker 48 30 7 5 3 2 4 84 8 680
2020 Shift worker 53 24 13 2 0 5 2 83 3 40
2020 Non-shift worker 52 29 8 3 1 3 4 86 5 715
Top of page

Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 36 5 8 0 3 0 87 8 35
2024 Non-shift worker 61 23 5 4 5 1 0 86 9 780
2022 Shift worker 57 30 6 0 4 0 4 90 4 30
2022 Non-shift worker 58 25 5 5 5 1 1 85 10 680
2020 Shift worker 61 23 9 2 5 0 0 84 7 40
2020 Non-shift worker 54 27 7 7 4 1 0 82 10 715

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 10 16 7 31 11 16 53 25 35
2024 Non-shift worker 5 9 12 7 37 5 25 63 19 780
2022 Shift worker 3 4 10 0 30 3 49 64 15 30
2022 Non-shift worker 2 6 11 5 39 7 30 70 13 680

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 11 42 19 4 4 19 0 66 10 35
2024 Non-shift worker 21 35 17 14 8 5 0 58 24 780
2022 Shift worker 30 35 13 7 3 11 0 74 12 30
2022 Non-shift worker 24 40 15 12 5 3 0 66 18 680
2020 Shift worker 41 27 17 7 3 5 0 72 10 40
2020 Non-shift worker 41 36 12 5 3 2 0 79 9 715
2019 Shift worker 44 30 11 8 7 0 0 75 15 35
2019 Non-shift worker 41 37 13 4 2 2 0 80 7 810

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 23 21 38 13 4 35
2024 Non-shift worker 11 26 36 21 6 775
2022 Shift worker 15 34 26 18 7 30
2022 Non-shift worker 11 25 40 18 6 680

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 35 7 5 0 6 5 86 6 35
2024 Non-shift worker 57 25 9 4 3 2 0 84 7 780
2022 Shift worker 65 15 3 0 4 9 4 92 4 30
2022 Non-shift worker 55 26 7 5 4 3 1 84 9 680
2020 Shift worker 57 17 19 5 0 2 0 75 5 40
2020 Non-shift worker 54 24 11 4 3 3 1 81 8 710

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 45 5 10 4 3 0 81 14 35
2024 Non-shift worker 51 23 7 9 8 1 0 75 17 780
2022 Shift worker 53 22 10 0 4 7 4 84 4 30
2022 Non-shift worker 48 26 7 10 8 1 1 75 18 680
2020 Shift worker 42 26 13 12 2 5 0 72 15 40
2020 Non-shift worker 44 26 11 11 6 1 0 71 18 720

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 41 13 9 4 4 0 72 14 35
2024 Non-shift worker 26 34 14 14 10 1 0 61 24 780
2022 Shift worker 34 48 7 4 7 0 0 82 11 30
2022 Non-shift worker 29 37 15 12 6 1 0 67 18 680
2020 Shift worker 45 24 16 3 8 3 0 71 12 40
2020 Non-shift worker 41 31 13 9 5 1 0 73 14 720
2019 Shift worker 34 26 22 8 9 0 0 60 17 35
2019 Non-shift worker 33 36 16 9 4 3 0 70 13 810

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 21 48 11 13 4 2 1 71 18 225
2022 Non-shift worker 22 50 10 11 4 1 1 74 16 195

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 14 24 9 11 0 0 41 59 30
2024 Non-shift worker 47 27 14 5 5 0 2 48 52 780
2022 Shift worker 31 18 22 7 16 0 6 30
2022 Non-shift worker 39 32 14 7 8 1 1 680
2020 Shift worker 51 20 16 8 2 3 0 40
2020 Non-shift worker 42 31 16 6 5 0 0 715
2019 Shift worker 29 21 30 10 9 0 0 35
2019 Non-shift worker 29 30 21 10 9 0 1 810

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 17 17 10 13 3 0 41 59 35
2024 Non-shift worker 18 28 23 16 16 0 1 18 82 775
2022 Shift worker 18 23 37 6 17 0 0 30
2022 Non-shift worker 14 29 26 17 15 0 0 680
2020 Shift worker 49 16 19 10 5 0 0 40
2020 Non-shift worker 19 24 27 18 12 0 1 720
2019 Shift worker 30 31 26 11 2 0 0 30
2019 Non-shift worker 19 33 26 13 8 0 1 805

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 19 16 12 10 3 0 42 58 35
2024 Non-shift worker 25 28 19 15 11 0 1 26 74 775
2022 Shift worker 25 29 28 7 12 0 0 25
2022 Non-shift worker 21 30 22 14 12 0 1 680
2020 Shift worker 52 21 16 2 7 0 2 40
2020 Non-shift worker 25 28 23 14 8 0 1 720
2019 Shift worker 28 43 24 0 5 0 0 35
2019 Non-shift worker 24 33 23 13 6 0 1 800

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 13 19 5 22 0 0 41 59 35
2024 Non-shift worker 22 27 22 15 13 0 1 22 78 780
2022 Shift worker 30 22 20 9 18 0 0 30
2022 Non-shift worker 22 23 25 14 14 1 2 680
2020 Shift worker 49 21 16 7 7 0 0 40
2020 Non-shift worker 26 25 22 14 10 1 1 715
2019 Shift worker 29 36 15 17 3 0 0 35
2019 Non-shift worker 26 31 22 13 8 1 1 805

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 16 5 10 9 6 0 57 43 35
2024 Non-shift worker 39 23 15 9 10 0 4 40 60 780
2022 Shift worker 51 7 13 10 10 0 8 30
2022 Non-shift worker 34 24 16 11 11 1 2 680
2020 Shift worker 60 19 6 6 8 0 0 40
2020 Non-shift worker 32 24 18 13 9 0 2 715
2019 Shift worker 55 19 11 13 2 0 0 35
2019 Non-shift worker 38 29 16 9 6 0 2 805

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 27 11 11 9 0 0 41 59 35
2024 Non-shift worker 26 27 16 13 17 0 1 27 73 780
2022 Shift worker 28 31 7 12 20 0 3 30
2022 Non-shift worker 25 25 20 14 16 0 0 680
2020 Shift worker 55 22 5 4 14 0 0 40
2020 Non-shift worker 24 26 22 16 11 0 0 720
2019 Shift worker 36 25 14 14 12 0 0 35
2019 Non-shift worker 30 31 20 11 8 0 1 805

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 17 13 8 2 6 2 57 43 35
2024 Non-shift worker 34 31 16 9 7 1 2 35 65 775
2022 Shift worker 56 20 13 3 7 0 0 30
2022 Non-shift worker 32 32 19 8 8 1 1 680
2020 Shift worker 49 28 13 5 2 0 3 40
2020 Non-shift worker 41 31 16 8 3 0 1 715
2019 Shift worker 39 27 22 9 0 0 3 35
2019 Non-shift worker 34 36 19 6 4 0 1 805

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 14 7 16 6 3 2 55 45 35
2024 Non-shift worker 24 32 23 10 11 0 1 24 76 780
2022 Shift worker 34 34 18 3 11 0 0 30
2022 Non-shift worker 25 33 21 12 8 1 1 680
2020 Shift worker 44 27 11 9 5 3 0 35
2020 Non-shift worker 28 33 21 12 4 0 1 720
2019 Shift worker 45 29 10 12 0 0 3 35
2019 Non-shift worker 27 35 22 11 4 0 1 805

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 27 15 11 2 0 0 45 55 35
2024 Non-shift worker 35 28 18 9 9 0 1 36 64 780
2022 Shift worker 43 30 13 11 4 0 0 30
2022 Non-shift worker 37 28 18 10 6 0 1 680
2020 Shift worker 44 19 21 14 3 0 0 35
2020 Non-shift worker 39 29 17 9 5 0 1 715
2019 Shift worker 38 27 24 4 4 0 3 35
2019 Non-shift worker 35 32 19 10 4 0 1 805

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 30 10 6 3 3 2 48 52 35
2024 Non-shift worker 49 24 13 5 7 0 2 50 50 780
2022 Shift worker 41 28 21 7 0 0 4 30
2022 Non-shift worker 50 24 13 5 6 0 1 680
2020 Shift worker 50 23 14 8 5 0 0 35
2020 Non-shift worker 53 24 12 7 4 1 1 715
2019 Shift worker 43 28 20 2 4 0 3 35
2019 Non-shift worker 51 27 12 6 4 0 1 805

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 33 9 0 0 3 0 56 44 35
2024 Non-shift worker 57 22 11 4 4 0 1 58 42 780
2022 Shift worker 61 13 19 7 0 0 0 30
2022 Non-shift worker 53 27 9 6 5 0 1 680
2020 Shift worker 54 13 15 12 6 0 0 40
2020 Non-shift worker 35 30 19 11 5 0 1 720

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 35 14 9 0 3 0 40 60 35
2024 Non-shift worker 44 30 14 6 3 0 1 45 55 780
2022 Shift worker 34 20 21 19 3 0 3 30
2022 Non-shift worker 40 31 16 7 5 0 1 680
2020 Shift worker 57 22 7 11 2 0 0 35
2020 Non-shift worker 36 34 17 8 4 0 1 720
2019 Shift worker 43 26 17 6 4 0 4 30
2019 Non-shift worker 41 34 16 6 2 0 1 805

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 18 4 0 4 3 2 73 27 35
2024 Non-shift worker 59 19 10 5 6 0 2 60 40 780
2022 Shift worker 56 15 13 10 3 0 3 30
2022 Non-shift worker 50 22 15 6 6 0 1 680
2020 Shift worker 56 25 11 2 6 0 0 35
2020 Non-shift worker 52 28 12 5 2 0 1 715
2019 Shift worker 69 23 0 6 0 3 0 35
2019 Non-shift worker 56 24 12 4 3 0 1 805

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 23 6 0 6 3 0 64 36 35
2024 Non-shift worker 63 24 9 2 2 0 1 63 37 780
2022 Shift worker 63 22 4 10 0 0 0 30
2022 Non-shift worker 51 32 9 5 2 0 1 680
2020 Shift worker 61 16 18 5 0 0 0 40
2020 Non-shift worker 39 33 17 7 3 0 1 715

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 82 8 5 0 0 3 2 86 14 30
2024 Non-shift worker 77 8 2 1 1 0 11 87 13 780

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 82 11 2 0 0 3 2 86 14 30
2024 Non-shift worker 72 10 6 1 3 1 8 79 21 780

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 81 3 5 0 4 5 2 88 12 35
2024 Non-shift worker 73 9 6 3 4 1 5 77 23 780
2022 Shift worker 80 3 7 0 3 3 4 30
2022 Non-shift worker 79 8 3 2 3 0 4 680
2020 Shift worker 78 6 11 3 2 0 0 40
2020 Non-shift worker 83 7 3 2 1 1 3 715
2019 Shift worker 62 20 7 4 0 0 7 35
2019 Non-shift worker 75 11 6 3 2 1 2 805

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 80 5 5 4 0 3 2 85 15 30
2024 Non-shift worker 65 19 7 4 3 0 2 66 34 780
2022 Shift worker 73 10 0 10 7 0 0 30
2022 Non-shift worker 70 19 6 2 1 0 2 680
2020 Shift worker 66 23 9 2 0 0 0 40
2020 Non-shift worker 75 15 5 2 1 0 1 710
2019 Shift worker 64 16 12 4 0 0 3 30
2019 Non-shift worker 59 26 9 3 2 0 1 800

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 21 2 0 4 3 0 72 28 30
2024 Non-shift worker 63 16 7 5 5 0 2 65 35 780
2022 Shift worker 77 7 3 7 7 0 0 30
2022 Non-shift worker 69 13 9 2 5 1 2 680
2020 Shift worker 82 8 7 3 0 0 0 40
2020 Non-shift worker 72 15 7 3 3 0 1 715
2019 Shift worker 59 18 12 8 0 0 3 35
2019 Non-shift worker 65 18 8 4 4 0 1 800

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 76 3 0 0 0 3 19 97 3 30
2024 Non-shift worker 62 11 5 1 0 0 20 78 22 780
2022 Shift worker 77 10 4 3 3 0 3 25
2022 Non-shift worker 65 11 3 1 1 0 19 675
2020 Shift worker 77 2 8 0 0 0 13 40
2020 Non-shift worker 67 8 2 2 0 0 20 720
2019 Shift worker 69 4 6 0 0 0 21 35
2019 Non-shift worker 60 11 4 1 0 0 23 795

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 82 8 0 0 0 3 7 91 9 30
2024 Non-shift worker 72 16 5 1 1 0 4 75 25 770
2022 Shift worker 84 3 9 3 0 0 0 30
2022 Non-shift worker 73 16 4 2 0 1 4 680
2020 Shift worker 76 19 5 0 0 0 0 40
2020 Non-shift worker 75 15 6 1 1 0 3 720
2019 Shift worker 76 9 4 0 0 0 11 30
2019 Non-shift worker 71 17 6 1 1 0 4 800

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 14 5 6 8 3 7 63 37 35
2024 Non-shift worker 67 14 8 4 5 0 3 69 31 780
2022 Shift worker 63 20 3 3 7 0 4 30
2022 Non-shift worker 74 12 5 3 3 1 3 680
2020 Shift worker 58 15 5 16 6 0 0 40
2020 Non-shift worker 74 12 5 3 3 1 3 720
2019 Shift worker 54 6 18 11 12 0 0 30
2019 Non-shift worker 75 10 6 3 3 0 2 800

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 20 18 3 6 0 4 51 49 35
2024 Non-shift worker 55 25 11 3 3 0 2 57 43 780
2022 Shift worker 52 26 7 0 11 0 3 30
2022 Non-shift worker 53 30 10 4 2 0 2 680
2020 Shift worker 61 28 11 0 0 0 0 40
2020 Non-shift worker 53 27 13 4 2 1 1 720
2019 Shift worker 47 27 12 11 0 0 3 35
2019 Non-shift worker 58 25 10 3 2 0 2 800

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 17 39 25 19 0 0 0 56 19 35
2024 Non-shift worker 8 28 40 15 8 0 0 36 23 780
2022 Shift worker 16 20 51 10 3 0 0 36 13 30
2022 Non-shift worker 7 31 40 14 8 0 0 38 22 680
2020 Shift worker 22 33 38 3 5 0 0 55 8 40
2020 Non-shift worker 14 29 36 16 4 0 0 43 21 715
2019 Shift worker 19 27 48 6 0 0 0 46 6 35
2019 Non-shift worker 17 35 35 11 3 0 0 52 14 805

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 10 19 27 29 14 0 2 43 29 35
2024 Non-shift worker 13 23 37 17 9 0 1 26 36 775
2022 Shift worker 7 26 33 14 20 0 0 34 33 30
2022 Non-shift worker 11 23 39 18 9 0 0 27 34 680
2020 Shift worker 8 15 38 23 16 0 0 39 23 40
2020 Non-shift worker 11 21 40 20 8 0 0 28 32 720
2019 Shift worker 4 18 39 25 14 0 0 39 22 30
2019 Non-shift worker 6 19 41 24 9 0 0 34 25 805
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 29 43 35
2024 Non-shift worker 22 65 780
2022 Shift worker 29 58 30
2022 Non-shift worker 25 61 680
2020 Shift worker 14 56 40
2020 Non-shift worker 26 53 720

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 54 46 10
2024 Non-shift worker 48 52 170
2022 Non-shift worker 39 61 165

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 11 3 6 6 12 21 61 39 35
2024 Non-shift worker 44 16 11 4 6 3 17 55 45 780
2022 Shift worker 42 15 3 4 4 4 29 30
2022 Non-shift worker 43 19 10 5 4 3 16 680
2020 Shift worker 47 20 5 5 0 0 23 40
2020 Non-shift worker 45 19 13 7 6 1 9 720
2019 Shift worker 63 6 10 0 9 0 12 35
2019 Non-shift worker 42 21 15 8 8 1 6 795

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 8 32 6 24 0 9 32 33 10
2024 Non-shift worker 18 15 15 21 24 1 5 36 48 170
2022 Non-shift worker 14 18 12 20 26 3 7 35 51 165

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 21 8 15 24 11 0 47 43 10
2024 Non-shift worker 8 17 13 20 38 2 2 26 60 170
2022 Non-shift worker 7 22 11 23 29 4 5 31 56 165
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