2024 Public Service Employee Survey Results by Theme for Privy Council Office by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 41 35 15 3 6 0 0 76 9 35
2020 CS-02 40 47 13 0 0 0 0 87 0 15
2019 CS 47 39 10 2 2 0 0 86 4 50
2019 CS-01 33 42 8 8 8 0 0 75 17 10
2019 CS-02 50 44 6 0 0 0 0 94 0 20
2019 CS-03 50 30 20 0 0 0 0 80 0 10

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 35 38 12 3 9 3 0 76 12 35
2020 CS-02 40 47 7 0 0 7 0 93 0 15
2019 CS 38 33 13 10 6 0 0 71 17 50
2019 CS-01 25 25 17 8 25 0 0 50 33 10
2019 CS-02 41 35 18 6 0 0 0 76 6 15
2019 CS-03 30 50 0 20 0 0 0 80 20 10

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 53 29 12 0 6 0 0 82 6 35
2020 CS-02 53 33 13 0 0 0 0 87 0 15
2019 CS 63 33 2 2 0 0 0 96 2 50
2019 CS-01 42 50 0 8 0 0 0 92 8 10
2019 CS-02 56 39 6 0 0 0 0 94 0 20
2019 CS-03 80 20 0 0 0 0 0 100 0 10

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 38 41 15 0 6 0 0 79 6 35
2020 CS-02 40 47 13 0 0 0 0 87 0 15
2019 CS 49 43 2 4 2 0 0 92 6 50
2019 CS-01 42 42 0 8 8 0 0 83 17 10
2019 CS-02 50 39 6 6 0 0 0 89 6 20
2019 CS-03 40 60 0 0 0 0 0 100 0 10

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 48 24 18 3 0 6 0 77 3 35
2020 CS-02 47 27 13 7 0 7 0 79 7 15
2019 CS 51 27 16 4 2 0 0 78 6 50
2019 CS-01 42 25 17 8 8 0 0 67 17 10
2019 CS-02 50 17 28 6 0 0 0 67 6 20
2019 CS-03 60 30 10 0 0 0 0 90 0 10

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 53 29 9 6 0 3 0 85 6 35
2020 CS-02 47 33 0 13 0 7 0 86 14 15
2019 CS 43 37 12 6 2 0 0 80 8 50
2019 CS-01 42 8 25 17 8 0 0 50 25 10
2019 CS-02 44 33 17 6 0 0 0 78 6 20
2019 CS-03 30 70 0 0 0 0 0 100 0 10

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 50 15 24 6 0 6 0 69 6 35
2020 CS-02 53 13 13 13 0 7 0 71 14 15
2019 CS 45 27 14 4 6 4 0 74 11 50
2019 CS-01 33 25 8 8 25 0 0 58 33 10
2019 CS-02 56 6 28 6 0 6 0 65 6 20
2019 CS-03 40 50 0 0 0 10 0 100 0 10
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Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 59 26 9 0 0 3 3 91 0 35
2020 CS-02 60 20 7 0 0 7 7 92 0 15
2019 CS 58 19 17 0 2 0 4 80 2 50
2019 CS-01 50 8 25 0 8 0 8 64 9 10
2019 CS-02 61 28 6 0 0 0 6 94 0 20
2019 CS-03 50 20 30 0 0 0 0 70 0 10

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 62 18 15 0 3 3 0 82 3 35
2020 CS-02 60 13 13 0 7 7 0 79 7 15
2019 CS 50 29 6 6 2 2 4 84 9 50
2019 CS-01 67 17 8 0 8 0 0 83 8 10
2019 CS-02 35 29 6 12 0 6 12 79 14 15
2019 CS-03 40 50 10 0 0 0 0 90 0 10

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 59 29 9 0 0 3 0 91 0 35
2020 CS-02 67 20 7 0 0 7 0 93 0 15
2019 CS 57 20 8 10 2 0 2 79 13 50
2019 CS-01 67 17 0 8 8 0 0 83 17 10
2019 CS-02 56 22 6 11 0 0 6 82 12 20
2019 CS-03 50 20 20 10 0 0 0 70 10 10

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 56 24 12 0 3 6 0 84 3 35
2020 CS-02 60 20 7 0 7 7 0 86 7 15
2019 CS 39 31 18 4 4 4 0 72 9 50
2019 CS-01 33 33 0 17 17 0 0 67 33 10
2019 CS-02 39 22 39 0 0 0 0 61 0 20
2019 CS-03 30 50 10 0 0 10 0 89 0 10

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 53 24 21 3 0 0 0 76 3 35
2020 CS-02 53 20 20 7 0 0 0 73 7 15
2019 CS 32 30 21 6 6 4 0 64 13 45
2019 CS-01 25 33 0 25 17 0 0 58 42 10
2019 CS-02 28 22 44 0 6 0 0 50 6 20

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 41 24 29 6 0 0 0 65 6 35
2020 CS-02 47 20 33 0 0 0 0 67 0 15
2019 CS 29 24 22 16 2 6 0 57 20 50
2019 CS-01 33 8 25 17 8 8 0 45 27 10
2019 CS-02 28 28 28 17 0 0 0 56 17 20
2019 CS-03 30 30 0 30 0 10 0 67 33 10

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 47 18 21 9 3 3 0 67 12 35
2020 CS-02 47 20 7 13 7 7 0 71 21 15
2019 CS 33 20 24 12 6 4 0 55 19 50
2019 CS-01 33 8 25 17 17 0 0 42 33 10
2019 CS-02 17 28 39 11 6 0 0 44 17 20
2019 CS-03 30 30 10 20 0 10 0 67 22 10
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 29 35 18 9 9 0 0 65 18 35
2020 CS-02 33 27 27 13 0 0 0 60 13 15
2019 CS 31 37 18 6 8 0 0 67 14 50
2019 CS-01 25 25 17 8 25 0 0 50 33 10
2019 CS-02 33 28 28 11 0 0 0 61 11 20
2019 CS-03 30 60 10 0 0 0 0 90 0 10

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 26 47 6 9 12 0 0 74 21 35
2020 CS-02 27 53 0 13 7 0 0 80 20 15
2019 CS 29 33 18 16 4 0 0 61 20 50
2019 CS-01 25 25 25 8 17 0 0 50 25 10
2019 CS-02 28 39 17 17 0 0 0 67 17 20
2019 CS-03 40 20 10 30 0 0 0 60 30 10

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 50 35 9 0 3 3 0 88 3 35
2020 CS-02 53 27 13 0 0 7 0 86 0 15
2019 CS 41 37 16 4 0 0 2 79 4 50
2019 CS-01 58 17 25 0 0 0 0 75 0 10
2019 CS-02 44 39 11 0 0 0 6 88 0 20
2019 CS-03 10 60 20 10 0 0 0 70 10 10

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 47 24 12 12 6 0 0 71 18 35
2020 CS-02 47 27 0 27 0 0 0 73 27 15
2019 CS 33 38 19 6 4 0 0 71 10 50
2019 CS-01 8 42 25 8 17 0 0 50 25 10
2019 CS-02 35 47 12 6 0 0 0 82 6 15
2019 CS-03 60 30 10 0 0 0 0 90 0 10

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 62 26 9 0 0 3 0 91 0 35
2020 CS-02 60 33 0 0 0 7 0 100 0 15

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 32 44 18 3 0 3 0 79 3 35
2020 CS-02 20 53 13 7 0 7 0 79 7 15
2019 CS 27 31 22 10 4 6 0 61 15 50
2019 CS-01 8 33 8 25 17 8 0 45 45 10
2019 CS-02 17 33 44 0 0 6 0 53 0 20
2019 CS-03 40 30 10 20 0 0 0 70 20 10

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 50 24 15 9 0 0 3 35
2020 CS-02 47 20 13 13 0 0 7 15
2019 CS 61 27 4 4 2 0 2 50
2019 CS-01 67 25 0 0 8 0 0 10
2019 CS-02 56 33 11 0 0 0 0 20
2019 CS-03 60 20 0 10 0 0 10 10

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 85 3 3 0 0 6 3 35
2020 CS-02 73 0 7 0 0 13 7 15
2019 CS 71 10 8 0 2 4 4 50
2019 CS-01 42 33 17 0 8 0 0 10
2019 CS-02 83 0 11 0 0 0 6 20
2019 CS-03 90 0 0 0 0 0 10 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 29 35 15 9 3 9 0 71 13 35
2020 CS-02 27 27 20 7 7 13 0 62 15 15
2019 CS 18 20 31 14 12 4 0 40 28 50
2019 CS-01 17 17 25 8 33 0 0 33 42 10
2019 CS-02 17 22 33 22 0 6 0 41 24 20
2019 CS-03 10 30 30 20 10 0 0 40 30 10

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 38 26 18 3 9 3 3 69 13 35
2020 CS-02 40 20 13 0 13 7 7 69 15 15
2019 CS 49 31 14 4 2 0 0 80 6 50
2019 CS-01 50 25 8 8 8 0 0 75 17 10
2019 CS-02 39 33 22 6 0 0 0 72 6 20
2019 CS-03 40 50 10 0 0 0 0 90 0 10

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 38 32 21 3 6 0 0 71 9 35
2020 CS-02 53 20 20 0 7 0 0 73 7 15
2019 CS 49 35 12 2 2 0 0 84 4 50
2019 CS-01 50 25 17 0 8 0 0 75 8 10
2019 CS-02 39 39 17 6 0 0 0 78 6 20
2019 CS-03 40 50 10 0 0 0 0 90 0 10

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 42 30 9 12 6 0 0 73 18 35
2020 CS-02 40 33 7 20 0 0 0 73 20 15
2019 CS 42 35 13 4 6 0 0 77 10 50
2019 CS-01 50 25 8 0 17 0 0 75 17 10
2019 CS-02 44 28 17 6 6 0 0 72 11 20

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 18 50 26 0 0 6 0 72 0 35
2020 CS-02 7 33 47 0 0 13 0 46 0 15
2019 CS 22 45 20 4 4 4 0 70 9 50
2019 CS-01 17 50 8 0 17 8 0 73 18 10
2019 CS-02 17 33 33 11 0 6 0 53 12 20
2019 CS-03 10 70 20 0 0 0 0 80 0 10

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 35 35 9 12 9 0 0 71 21 35
2020 CS-02 33 47 0 13 7 0 0 80 20 15
2019 CS 59 27 6 4 4 0 0 86 8 50
2019 CS-01 42 42 0 0 17 0 0 83 17 10
2019 CS-02 61 22 17 0 0 0 0 83 0 20
2019 CS-03 70 20 0 10 0 0 0 90 10 10

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 32 12 32 12 12 0 0 44 24 35
2020 CS-02 33 7 33 20 7 0 0 40 27 15
2019 CS 33 43 22 0 2 0 0 76 2 50
2019 CS-01 58 25 8 0 8 0 0 83 8 10
2019 CS-02 33 44 22 0 0 0 0 78 0 20
2019 CS-03 20 50 30 0 0 0 0 70 0 10

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2020 CS 9 44 47 35
2020 CS-02 20 33 47 15
2019 CS 22 41 37 50
2019 CS-01 42 33 25 10
2019 CS-02 11 56 33 20
2019 CS-03 10 40 50 10

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2019 CS 9 18 64 0 0 9 10
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 44 35 9 3 6 3 0 82 9 35
2020 CS-02 47 40 0 7 0 7 0 93 7 15
2019 CS 51 31 12 2 4 0 0 82 6 50
2019 CS-01 42 33 8 8 8 0 0 75 17 10
2019 CS-02 44 22 28 0 6 0 0 67 6 20
2019 CS-03 50 50 0 0 0 0 0 100 0 10

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 35 41 18 3 0 0 3 79 3 35
2020 CS-02 20 53 13 7 0 0 7 79 7 15
2019 CS 41 24 16 12 2 4 0 68 15 50
2019 CS-01 42 17 8 25 8 0 0 58 33 10
2019 CS-02 22 39 28 6 0 6 0 65 6 20
2019 CS-03 50 20 10 20 0 0 0 70 20 10

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 18 26 38 12 3 0 3 15 45 35
2020 CS-02 27 20 33 7 7 0 7 14 50 15
2019 CS 16 24 41 14 4 0 0 18 41 50
2019 CS-01 25 25 25 17 8 0 0 25 50 10
2019 CS-02 6 17 50 22 6 0 0 28 22 20
2019 CS-03 20 30 40 10 0 0 0 10 50 10

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 3 12 44 21 18 3 0 39 15 35
2020 CS-02 0 13 33 27 20 7 0 50 14 15
2019 CS 8 21 40 15 15 0 2 30 30 50
2019 CS-01 9 36 36 0 18 0 0 18 45 10
2019 CS-02 11 17 22 22 22 0 6 47 29 20
2019 CS-03 10 20 40 20 10 0 0 30 30 10

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 3 12 44 26 12 3 0 39 15 35
2020 CS-02 0 13 40 27 13 7 0 43 14 15
2019 CS 12 12 35 18 22 0 0 41 24 50
2019 CS-01 8 17 33 17 25 0 0 42 25 10
2019 CS-02 11 6 28 28 28 0 0 56 17 20
2019 CS-03 30 0 40 10 20 0 0 30 30 10

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 18 18 24 21 18 3 0 39 36 35
2020 CS-02 20 20 27 13 13 7 0 29 43 15
2019 CS 24 18 24 22 6 2 2 30 45 50
2019 CS-01 33 17 17 8 17 8 0 27 55 10
2019 CS-02 22 6 39 28 6 0 0 33 28 20
2019 CS-03 20 30 10 30 0 0 10 33 56 10

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 15 15 26 29 9 0 6 41 31 35
2020 CS-02 20 13 20 20 13 0 13 38 38 15
2019 CS 16 20 14 24 14 6 4 43 41 50
2019 CS-01 17 25 17 17 8 17 0 30 50 10
2019 CS-02 17 6 11 39 22 0 6 65 24 20
2019 CS-03 20 20 10 30 10 0 10 44 44 10

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 3 18 41 15 21 3 0 36 21 35
2020 CS-02 0 13 40 7 33 7 0 43 14 15
2019 CS 12 16 29 31 8 0 4 40 30 50
2019 CS-01 25 25 25 8 17 0 0 25 50 10
2019 CS-02 17 11 28 33 6 0 6 41 29 20
2019 CS-03 0 10 40 40 0 0 10 44 11 10

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 0 9 32 29 29 0 0 59 9 35
2020 CS-02 0 7 20 47 27 0 0 73 7 15
2019 CS 4 6 29 41 16 0 4 60 11 50
2019 CS-01 8 17 42 17 17 0 0 33 25 10
2019 CS-02 0 0 39 44 11 0 6 59 0 20
2019 CS-03 0 0 20 70 0 0 10 78 0 10

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 24 29 18 15 9 3 3 56 25 35
2020 CS-02 13 33 13 20 7 7 7 54 31 15
2019 CS 22 37 18 12 6 4 0 62 19 50
2019 CS-01 25 17 17 17 25 0 0 42 42 10
2019 CS-02 22 39 28 6 0 6 0 65 6 20
2019 CS-03 10 60 0 30 0 0 0 70 30 10

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 53 35 6 0 0 6 0 94 0 35
2020 CS-02 47 33 7 0 0 13 0 92 0 15
2019 CS 55 29 4 6 6 0 0 84 12 50
2019 CS-01 33 33 8 8 17 0 0 67 25 10
2019 CS-02 56 33 6 0 6 0 0 89 6 20
2019 CS-03 70 20 0 10 0 0 0 90 10 10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 76 21 3 0 0 0 0 97 0 35
2020 CS-02 73 27 0 0 0 0 0 100 0 15
2019 CS 55 29 8 0 8 0 0 84 8 50
2019 CS-01 33 42 8 0 17 0 0 75 17 10
2019 CS-02 56 33 6 0 6 0 0 89 6 20
2019 CS-03 70 20 10 0 0 0 0 90 0 10

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 59 26 15 0 0 0 0 85 0 35
2020 CS-02 47 33 20 0 0 0 0 80 0 15
2019 CS 35 47 12 2 2 2 0 83 4 50
2019 CS-01 33 50 8 0 8 0 0 83 8 10
2019 CS-02 33 39 17 6 0 6 0 76 6 20
2019 CS-03 20 70 10 0 0 0 0 90 0 10

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 47 32 12 0 0 9 0 87 0 35
2020 CS-02 40 40 7 0 0 13 0 92 0 15
2019 CS 53 27 14 0 2 4 0 83 2 50
2019 CS-01 42 25 25 0 8 0 0 67 8 10
2019 CS-02 44 28 22 0 0 6 0 76 0 20
2019 CS-03 60 40 0 0 0 0 0 100 0 10

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 52 30 6 3 0 9 0 90 3 35
2020 CS-02 47 33 0 7 0 13 0 92 8 15
2019 CS 48 27 13 2 2 8 0 82 5 50
2019 CS-01 25 33 17 8 8 8 0 64 18 10
2019 CS-02 39 33 17 0 0 11 0 81 0 20
2019 CS-03 70 20 10 0 0 0 0 90 0 10

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 59 29 6 3 0 3 0 91 3 35
2020 CS-02 53 33 0 7 0 7 0 93 7 15
2019 CS 55 31 8 2 4 0 0 86 6 50
2019 CS-01 42 25 8 8 17 0 0 67 25 10
2019 CS-02 50 33 17 0 0 0 0 83 0 20
2019 CS-03 70 30 0 0 0 0 0 100 0 10

Anti-racism

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 47 38 6 3 0 6 0 91 3 35
2020 CS-02 47 40 0 7 0 7 0 93 7 15

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 48 21 18 3 0 9 0 77 3 35
2020 CS-02 27 33 13 7 0 20 0 75 8 15

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 41 15 18 3 3 15 6 70 7 35
2020 CS-02 33 20 0 7 7 27 7 80 20 15
2019 CS 41 29 16 4 6 2 2 72 11 50
2019 CS-01 8 42 25 8 17 0 0 50 25 10
2019 CS-02 50 28 11 0 0 6 6 88 0 20
2019 CS-03 50 20 20 10 0 0 0 70 10 10

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 32 26 26 0 6 6 3 65 6 35
2020 CS-02 27 20 27 0 13 7 7 54 15 15
2019 CS 35 35 12 4 6 6 2 76 11 50
2019 CS-01 25 50 8 0 8 8 0 82 9 10
2019 CS-02 22 28 22 11 6 6 6 56 19 20
2019 CS-03 50 30 10 0 10 0 0 80 10 10

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 32 41 15 3 3 3 3 78 6 35
2020 CS-02 27 40 7 7 7 7 7 77 15 15
2019 CS 47 27 18 4 2 2 0 75 6 50
2019 CS-01 33 25 25 8 8 0 0 58 17 10
2019 CS-02 39 22 33 6 0 0 0 61 6 20
2019 CS-03 60 40 0 0 0 0 0 100 0 10

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 26 21 24 3 6 12 9 59 11 35
2020 CS-02 13 13 13 7 13 20 20 44 33 15
2019 CS 33 15 27 8 6 10 0 53 16 50
2019 CS-01 42 17 17 17 8 0 0 58 25 10
2019 CS-02 24 12 41 0 0 24 0 46 0 15
2019 CS-03 30 20 30 10 10 0 0 50 20 10

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 50 26 12 6 6 0 0 76 12 35
2020 CS-02 40 33 13 13 0 0 0 73 13 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 50 35 3 0 9 0 3 88 9 35
2020 CS-02 53 33 0 0 7 0 7 93 7 15
2019 CS 45 33 10 10 2 0 0 78 12 50
2019 CS-01 42 50 0 0 8 0 0 92 8 10
2019 CS-02 39 33 11 17 0 0 0 72 17 20
2019 CS-03 50 20 30 0 0 0 0 70 0 10

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 55 21 12 6 6 0 0 76 12 35
2020 CS-02 57 21 7 14 0 0 0 79 14 15
2019 CS 49 33 6 6 6 0 0 82 12 50
2019 CS-01 17 67 0 8 8 0 0 83 17 10
2019 CS-02 50 28 11 6 6 0 0 78 11 20
2019 CS-03 70 20 0 10 0 0 0 90 10 10

Use of official languages

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 82 10 2 0 2 0 4 96 2 50
2019 CS-01 67 17 8 0 8 0 0 83 8 10
2019 CS-02 83 11 0 0 0 0 6 100 0 20
2019 CS-03 80 10 0 0 0 0 10 100 0 10

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 41 41 12 0 0 6 0 88 0 35
2020 CS-02 47 27 13 0 0 13 0 85 0 15
2019 CS 55 22 10 4 4 4 0 81 9 50
2019 CS-01 50 17 17 0 8 8 0 73 9 10
2019 CS-02 61 22 6 6 6 0 0 83 11 20
2019 CS-03 40 40 20 0 0 0 0 80 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 35
2020 CS-02 0 100 15
2019 CS 10 90 50
2019 CS-03 0 100 10

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 21 12 18 0 3 35 12 61 6 35
2020 CS-02 13 13 20 0 0 47 7 57 0 15
2019 CS 25 15 19 10 6 21 4 53 22 50
2019 CS-01 25 17 8 17 17 17 0 50 40 10
2019 CS-02 17 11 28 11 0 22 11 42 17 20
2019 CS-03 30 30 20 0 0 20 0 75 0 10

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 41 26 18 0 3 12 0 77 3 35
2020 CS-02 40 33 13 0 0 13 0 85 0 15
2019 CS 43 20 14 2 6 14 0 74 10 50
2019 CS-01 33 8 17 8 17 17 0 50 30 10
2019 CS-02 39 17 22 0 6 17 0 67 7 20
2019 CS-03 50 30 10 0 0 10 0 89 0 10

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 21 9 18 0 0 38 15 63 0 35
2020 CS-02 13 13 20 0 0 47 7 57 0 15
2019 CS 29 17 15 2 4 27 6 69 9 50
2019 CS-01 17 17 8 8 17 33 0 50 38 10
2019 CS-02 22 17 22 0 0 28 11 64 0 20
2019 CS-03 40 20 10 0 0 20 10 86 0 10

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 41 24 12 0 3 18 3 81 4 35
2020 CS-02 33 27 13 0 7 20 0 75 8 15
2019 CS 45 24 8 0 2 20 0 87 3 50
2019 CS-01 25 25 8 0 8 33 0 75 13 10
2019 CS-02 44 22 11 0 0 22 0 86 0 20
2019 CS-03 60 20 10 0 0 10 0 89 0 10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 9 91 35
2020 CS-02 7 93 15
2019 CS 22 78 50
2019 CS-01 33 67 10
2019 CS-02 11 89 20
2019 CS-03 30 70 10

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 82 18 10

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 41 44 12 0 0 3 0 88 0 35
2020 CS-02 40 47 7 0 0 7 0 93 0 15
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 44 29 12 6 0 6 3 81 6 35
2020 CS-02 27 40 13 7 0 13 0 77 8 15

A psychologically healthy workplace

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 47 32 18 0 0 3 0 82 0 35
2020 CS-02 40 33 20 0 0 7 0 79 0 15
2019 CS 33 40 17 2 2 6 0 78 4 50
2019 CS-01 17 42 25 0 8 8 0 64 9 10
2019 CS-02 22 44 17 6 0 11 0 75 6 20

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 61 21 6 3 3 6 0 87 6 35
2020 CS-02 47 27 7 0 7 13 0 85 8 15

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 38 26 15 6 6 9 0 71 13 35
2020 CS-02 20 33 7 7 13 20 0 67 25 15

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 47 26 18 3 3 3 0 76 6 35
2020 CS-02 27 47 13 0 7 7 0 79 7 15
2019 CS 27 31 20 8 4 10 0 64 14 50
2019 CS-01 8 25 25 8 17 17 0 40 30 10
2019 CS-02 22 33 28 0 0 17 0 67 0 20
2019 CS-03 40 40 0 20 0 0 0 80 20 10

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 55 0 18 0 0 0 82 18 10

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 50 29 9 6 3 0 3 35
2020 CS-02 27 47 7 7 7 0 7 15
2019 CS 33 31 20 4 12 0 0 50
2019 CS-01 8 33 25 8 25 0 0 10
2019 CS-02 33 33 28 0 6 0 0 20
2019 CS-03 60 20 0 0 20 0 0 10

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 26 9 38 12 12 0 3 35
2020 CS-02 20 7 40 20 7 0 7 15
2019 CS 18 41 22 10 8 0 0 50
2019 CS-01 8 58 8 8 17 0 0 10
2019 CS-02 17 44 33 0 6 0 0 20
2019 CS-03 30 20 20 20 10 0 0 10

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 35 21 26 9 3 3 3 35
2020 CS-02 33 13 33 7 0 7 7 15
2019 CS 27 41 16 8 8 0 0 50
2019 CS-01 25 42 8 8 17 0 0 10
2019 CS-02 28 44 17 6 6 0 0 20
2019 CS-03 30 30 30 0 10 0 0 10

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 15 29 15 18 18 3 3 35
2020 CS-02 13 20 7 27 20 7 7 15
2019 CS 12 27 31 12 14 0 4 50
2019 CS-01 0 42 25 0 25 0 8 10
2019 CS-02 11 33 28 17 6 0 6 20
2019 CS-03 30 10 20 20 20 0 0 10

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 33 30 15 12 3 3 3 35
2020 CS-02 27 33 20 7 0 7 7 15
2019 CS 47 33 10 0 6 0 4 50
2019 CS-01 58 25 8 0 8 0 0 10
2019 CS-02 44 33 11 0 6 0 6 20
2019 CS-03 40 40 10 0 0 0 10 10

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 32 21 24 15 6 0 3 35
2020 CS-02 27 33 13 20 0 0 7 15
2019 CS 45 29 14 6 4 0 2 50
2019 CS-01 25 33 17 0 17 0 8 10
2019 CS-02 56 28 11 6 0 0 0 20
2019 CS-03 50 10 30 10 0 0 0 10

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 38 35 24 0 0 0 3 35
2020 CS-02 27 40 27 0 0 0 7 15
2019 CS 27 37 20 4 4 2 6 50
2019 CS-01 8 33 33 8 8 0 8 10
2019 CS-02 33 44 11 0 6 6 0 20
2019 CS-03 30 40 10 10 0 0 10 10

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 26 32 24 15 3 0 0 35
2020 CS-02 27 27 20 20 7 0 0 15
2019 CS 18 31 31 8 8 2 2 50
2019 CS-01 8 42 17 17 17 0 0 10
2019 CS-02 22 39 28 0 6 6 0 20
2019 CS-03 20 10 40 10 10 0 10 10

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 32 41 12 9 3 0 3 35
2020 CS-02 33 33 20 7 7 0 0 15
2019 CS 27 31 22 8 8 0 4 50
2019 CS-01 8 42 17 17 17 0 0 10
2019 CS-02 33 33 22 6 6 0 0 20
2019 CS-03 20 30 30 0 10 0 10 10

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 47 32 9 9 0 0 3 35
2020 CS-02 40 40 7 13 0 0 0 15
2019 CS 49 20 12 8 6 0 4 50
2019 CS-01 50 0 25 8 17 0 0 10
2019 CS-02 61 22 6 6 6 0 0 20
2019 CS-03 50 30 10 0 0 0 10 10

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 50 32 9 3 0 0 6 35
2020 CS-02 40 40 7 7 0 0 7 15

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 26 53 9 9 0 0 3 35
2020 CS-02 40 47 13 0 0 0 0 15
2019 CS 47 22 20 2 6 0 2 50
2019 CS-01 33 33 25 0 8 0 0 10
2019 CS-02 50 22 17 6 6 0 0 20
2019 CS-03 50 10 20 0 10 0 10 10

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 62 26 6 3 0 0 3 35
2020 CS-02 47 40 7 7 0 0 0 15
2019 CS 58 21 8 6 2 0 4 50
2019 CS-01 42 25 8 17 8 0 0 10
2019 CS-02 76 18 0 0 0 0 6 15
2019 CS-03 50 20 20 0 0 0 10 10

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 59 24 6 9 0 0 3 35
2020 CS-02 53 20 13 13 0 0 0 15

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 91 3 0 3 0 0 3 35
2020 CS-02 100 0 0 0 0 0 0 15
2019 CS 73 8 4 4 2 0 8 50
2019 CS-01 33 25 8 8 8 0 17 10
2019 CS-02 83 6 6 0 0 0 6 20
2019 CS-03 90 0 0 0 0 0 10 10

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 79 15 0 3 0 0 3 35
2020 CS-02 80 20 0 0 0 0 0 15
2019 CS 69 14 6 4 2 0 4 50
2019 CS-01 42 25 8 8 8 0 8 10
2019 CS-02 78 11 11 0 0 0 0 20
2019 CS-03 70 10 0 10 0 0 10 10

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 82 12 0 0 3 0 3 35
2020 CS-02 87 13 0 0 0 0 0 15
2019 CS 57 27 6 0 6 0 4 50
2019 CS-01 25 42 8 0 17 0 8 10
2019 CS-02 72 22 0 0 6 0 0 20
2019 CS-03 70 10 10 0 0 0 10 10

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 74 9 0 3 0 0 15 35
2020 CS-02 93 0 0 0 0 0 7 15
2019 CS 59 8 0 0 0 0 33 50
2019 CS-01 33 8 0 0 0 0 58 10
2019 CS-02 72 0 0 0 0 0 28 20
2019 CS-03 60 10 0 0 0 0 30 10

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 82 6 9 0 0 0 3 35
2020 CS-02 87 7 7 0 0 0 0 15
2019 CS 65 10 6 2 0 0 16 50
2019 CS-01 17 25 17 0 0 0 42 10
2019 CS-02 83 6 0 6 0 0 6 20
2019 CS-03 80 10 0 0 0 0 10 10

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 79 9 3 0 6 0 3 35
2020 CS-02 80 7 7 0 7 0 0 15
2019 CS 65 14 4 2 10 0 4 50
2019 CS-01 42 8 8 8 25 0 8 10
2019 CS-02 72 22 0 0 6 0 0 20
2019 CS-03 90 0 0 0 0 0 10 10

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 56 29 9 3 0 0 3 35
2020 CS-02 47 40 13 0 0 0 0 15
2019 CS 57 22 8 4 4 0 4 50
2019 CS-01 33 25 17 8 8 0 8 10
2019 CS-02 67 22 11 0 0 0 0 20
2019 CS-03 50 30 0 10 0 0 10 10

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 6 29 38 18 6 0 3 36 24 35
2020 CS-02 7 33 33 27 0 0 0 40 27 15
2019 CS 10 53 22 6 6 0 2 65 13 50
2019 CS-01 8 50 17 8 17 0 0 58 25 10
2019 CS-02 11 72 11 0 6 0 0 83 6 20
2019 CS-03 10 40 50 0 0 0 0 50 0 10

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 12 18 41 21 9 0 0 29 29 35
2020 CS-02 20 0 53 20 7 0 0 27 20 15
2019 CS 10 12 45 18 10 0 4 30 23 50
2019 CS-01 17 25 42 8 0 0 8 9 45 10
2019 CS-02 6 11 39 33 6 0 6 41 18 20
2019 CS-03 0 10 60 10 20 0 0 30 10 10
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 15 47 35
2020 CS-02 20 33 15

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 35 21 12 6 15 0 12 35
2020 CS-02 20 27 27 7 7 0 13 15
2019 CS 48 15 21 4 8 0 4 50
2019 CS-01 58 17 8 0 8 0 8 10
2019 CS-02 44 17 11 11 11 0 6 20
2019 CS-03 40 20 30 0 10 0 0 10
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