2024 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 52 11 3 2 0 0 85 5 40
2024 Non-shift worker 34 38 11 9 7 0 0 72 16 1505
2022 Shift worker 48 35 13 4 0 0 0 83 4 35
2022 Non-shift worker 41 37 11 8 3 0 0 77 12 1725
2020 Shift worker 43 40 10 7 0 0 0 83 7 35
2020 Non-shift worker 42 37 10 8 3 0 0 79 11 1795
2019 Shift worker 32 50 9 2 6 0 0 82 8 50
2019 Non-shift worker 44 37 9 7 3 0 0 81 11 1725

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 55 13 2 6 0 0 79 8 40
2024 Non-shift worker 37 35 10 10 8 0 0 72 18 1510
2022 Shift worker 43 41 14 2 0 0 0 84 2 35
2022 Non-shift worker 45 33 9 7 5 0 0 79 12 1720
2020 Shift worker 52 25 15 5 2 0 0 78 7 35
2020 Non-shift worker 43 34 10 8 5 0 0 77 13 1785
2019 Shift worker 44 22 22 6 6 0 0 66 12 50
2019 Non-shift worker 43 34 9 9 5 0 0 78 14 1725

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 48 13 0 2 0 0 85 2 40
2024 Non-shift worker 47 33 11 6 3 0 0 80 9 1505
2022 Shift worker 59 41 0 0 0 0 0 100 0 35
2022 Non-shift worker 51 33 10 4 1 0 0 84 5 1720
2020 Shift worker 55 32 6 7 0 0 0 87 7 35
2020 Non-shift worker 54 32 9 3 1 0 0 86 5 1775
2019 Shift worker 52 35 8 0 4 0 0 88 4 50
2019 Non-shift worker 53 33 9 3 1 0 0 87 5 1710

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 46 6 2 2 0 0 90 4 40
2024 Non-shift worker 39 37 12 8 4 0 0 76 13 1505
2022 Shift worker 54 37 9 0 0 0 0 91 0 35
2022 Non-shift worker 45 35 11 6 3 0 0 80 9 1725
2020 Shift worker 50 40 4 4 2 0 0 90 6 35
2020 Non-shift worker 47 35 10 5 2 0 0 83 7 1790
2019 Shift worker 54 30 8 4 4 0 0 84 8 50
2019 Non-shift worker 48 35 9 6 2 0 0 83 9 1725

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 21 16 3 6 2 0 74 10 40
2024 Non-shift worker 34 33 12 11 9 1 0 68 20 1505
2022 Shift worker 68 17 16 0 0 0 0 84 0 35
2022 Non-shift worker 42 31 12 8 7 1 0 74 14 1725
2020 Shift worker 62 29 7 2 0 0 0 91 2 35
2020 Non-shift worker 47 32 11 6 3 0 0 79 10 1785
2019 Shift worker 48 29 12 6 4 0 0 77 10 50
2019 Non-shift worker 48 31 10 6 4 1 0 80 10 1725

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 28 13 6 4 0 0 78 10 40
2024 Non-shift worker 34 34 11 11 9 0 0 69 20 1510
2022 Shift worker 56 34 8 0 2 0 0 90 2 35
2022 Non-shift worker 40 33 11 10 5 0 0 74 15 1725
2020 Shift worker 57 33 4 6 0 0 0 90 6 35
2020 Non-shift worker 47 34 10 7 3 0 0 81 10 1785
2019 Shift worker 44 31 13 8 4 0 0 74 12 50
2019 Non-shift worker 46 33 10 6 3 0 0 80 10 1715

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 35 13 12 4 8 0 68 18 40
2024 Non-shift worker 31 27 16 11 11 4 1 60 23 1505
2022 Shift worker 53 19 25 0 2 0 0 73 2 35
2022 Non-shift worker 33 25 16 12 8 5 1 62 21 1725
2020 Shift worker 48 16 22 9 2 2 0 66 11 35
2020 Non-shift worker 39 25 17 9 5 3 1 67 15 1790
2019 Shift worker 46 19 11 14 8 2 0 66 22 50
2019 Non-shift worker 38 25 17 9 6 3 1 66 16 1730
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 30 23 0 4 0 11 69 5 40
2024 Non-shift worker 59 25 7 4 2 1 2 86 7 1505
2022 Shift worker 45 22 19 2 0 0 12 76 3 35
2022 Non-shift worker 63 22 7 2 1 1 3 89 4 1725
2020 Shift worker 53 28 9 2 2 2 5 86 4 35
2020 Non-shift worker 65 22 7 2 2 1 1 88 4 1790
2019 Shift worker 43 31 16 2 2 6 0 79 4 50
2019 Non-shift worker 63 21 9 3 2 1 2 86 5 1730

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 30 11 0 2 0 2 87 2 40
2024 Non-shift worker 54 27 6 8 4 1 0 81 12 1505
2022 Shift worker 65 29 6 0 0 0 0 94 0 35
2022 Non-shift worker 59 24 7 6 3 1 1 85 9 1725
2020 Shift worker 62 29 6 2 0 0 0 92 2 35
2020 Non-shift worker 58 27 6 5 3 0 0 85 9 1795
2019 Shift worker 47 31 15 2 2 2 0 80 4 50
2019 Non-shift worker 53 27 8 6 4 1 1 81 11 1725

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 31 7 0 9 0 0 85 9 40
2024 Non-shift worker 57 24 7 6 5 0 0 82 11 1510
2022 Shift worker 70 24 4 2 0 0 0 94 2 35
2022 Non-shift worker 62 23 7 5 3 0 0 85 8 1725
2020 Shift worker 71 22 0 6 0 0 0 94 6 35
2020 Non-shift worker 63 23 6 5 3 0 0 86 8 1800
2019 Shift worker 49 31 14 4 2 0 0 80 6 50
2019 Non-shift worker 58 25 6 7 4 0 0 83 11 1725

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 33 12 4 4 9 0 79 8 40
2024 Non-shift worker 35 28 12 11 10 5 0 66 21 1505
2022 Shift worker 58 30 10 0 2 0 0 88 2 30
2022 Non-shift worker 41 30 10 7 5 6 0 76 13 1720
2020 Shift worker 62 22 5 2 2 7 0 90 4 35
2020 Non-shift worker 45 30 10 6 3 5 0 80 10 1800
2019 Shift worker 46 29 12 2 6 6 0 78 9 50
2019 Non-shift worker 39 34 10 7 5 5 0 77 12 1720

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 37 16 2 4 2 0 77 6 40
2024 Non-shift worker 29 28 14 13 14 2 0 58 28 1505
2022 Shift worker 57 29 12 0 2 0 0 86 2 35
2022 Non-shift worker 34 32 13 11 8 2 0 68 19 1725
2020 Shift worker 62 22 5 2 4 5 0 89 6 35
2020 Non-shift worker 40 35 10 8 4 2 0 77 13 1785
2019 Shift worker 49 25 14 4 4 2 2 77 8 50
2019 Non-shift worker 36 36 12 8 5 3 0 74 14 1720

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 36 18 4 6 2 0 72 10 40
2024 Non-shift worker 21 27 15 17 16 4 0 49 35 1505
2022 Shift worker 45 34 10 4 2 4 0 83 6 35
2022 Non-shift worker 24 31 15 15 10 5 0 58 25 1720
2020 Shift worker 57 20 16 0 6 0 0 78 6 35
2020 Non-shift worker 28 35 14 13 6 3 0 65 20 1790
2019 Shift worker 46 15 18 6 2 11 2 70 9 50
2019 Non-shift worker 25 35 15 13 7 4 0 63 21 1720

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 35 20 0 8 2 0 72 8 40
2024 Non-shift worker 20 30 15 16 17 1 0 51 33 1510
2022 Shift worker 51 28 13 8 0 0 0 79 8 35
2022 Non-shift worker 25 32 12 16 12 2 0 59 29 1725
2020 Shift worker 46 30 11 4 4 5 0 79 9 35
2020 Non-shift worker 28 35 16 12 6 2 0 64 19 1800
2019 Shift worker 33 33 22 6 4 0 2 67 10 50
2019 Non-shift worker 24 35 16 15 8 2 0 60 23 1725
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 43 20 2 6 0 0 72 8 40
2024 Non-shift worker 35 34 12 10 8 0 0 70 18 1510
2022 Shift worker 56 29 6 8 2 0 0 84 9 35
2022 Non-shift worker 43 33 10 9 5 0 0 76 14 1725
2020 Shift worker 56 26 16 0 2 0 0 81 2 35
2020 Non-shift worker 41 35 11 9 4 0 0 76 13 1795
2019 Shift worker 38 32 14 8 6 2 0 71 14 50
2019 Non-shift worker 38 35 11 9 5 0 0 74 15 1725

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 52 13 0 2 0 0 85 2 40
2024 Non-shift worker 35 40 8 12 6 0 0 75 17 1505
2022 Shift worker 50 31 11 6 2 0 0 81 8 35
2022 Non-shift worker 38 41 7 10 4 0 0 79 14 1725
2020 Shift worker 57 30 9 0 4 0 0 87 4 35
2020 Non-shift worker 37 40 10 10 4 0 0 77 14 1780
2019 Shift worker 36 31 15 13 4 2 0 68 17 50
2019 Non-shift worker 34 39 9 13 5 0 0 73 18 1725

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 25 22 4 8 0 0 65 13 40
2024 Non-shift worker 48 29 9 8 5 0 0 78 13 1510
2022 Shift worker 57 27 13 2 0 0 0 85 2 35
2022 Non-shift worker 52 29 8 7 4 1 0 81 11 1725
2020 Shift worker 50 42 6 2 0 0 0 92 2 35
2020 Non-shift worker 51 29 8 7 4 0 0 81 11 1790
2019 Shift worker 46 33 18 0 2 2 0 80 2 50
2019 Non-shift worker 48 28 10 7 5 1 1 77 13 1725

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 34 13 13 4 0 2 69 17 40
2024 Non-shift worker 31 36 15 12 6 0 1 66 18 1510
2022 Shift worker 41 30 24 5 0 0 0 71 5 35
2022 Non-shift worker 35 37 13 10 5 0 1 73 14 1725
2020 Shift worker 39 43 9 6 0 0 2 84 6 35
2020 Non-shift worker 33 37 14 11 4 0 1 71 15 1790
2019 Shift worker 37 34 14 12 2 2 0 72 14 50
2019 Non-shift worker 32 39 12 11 4 0 1 73 15 1720

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 23 12 7 2 0 3 78 9 40
2024 Non-shift worker 56 22 10 5 5 1 1 80 10 1505
2022 Shift worker 71 14 15 0 0 0 0 85 0 35
2022 Non-shift worker 60 21 9 4 3 2 1 84 8 1720
2020 Shift worker 57 34 4 4 0 0 0 92 4 35
2020 Non-shift worker 57 20 11 5 3 2 1 80 9 1790

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 38 18 7 7 3 0 68 14 40
2024 Non-shift worker 23 34 15 14 10 3 0 59 25 1510
2022 Shift worker 44 45 12 0 0 0 0 88 0 35
2022 Non-shift worker 29 37 14 10 7 4 0 69 17 1725
2020 Shift worker 45 34 12 4 0 5 0 83 4 35
2020 Non-shift worker 32 34 15 9 6 3 0 68 16 1795
2019 Shift worker 42 16 24 8 4 6 0 62 13 50
2019 Non-shift worker 31 33 15 10 7 3 0 67 18 1720

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 18 8 6 2 0 10 63 37 40
2024 Non-shift worker 39 25 15 7 8 1 5 41 59 1505
2022 Shift worker 49 34 9 0 0 0 7 35
2022 Non-shift worker 45 25 14 5 6 1 4 1725
2020 Shift worker 50 19 25 0 2 3 2 35
2020 Non-shift worker 49 22 14 7 5 0 3 1795
2019 Shift worker 58 28 6 0 6 0 2 50
2019 Non-shift worker 52 23 12 6 4 1 4 1720

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 12 6 3 4 0 11 71 29 40
2024 Non-shift worker 54 10 7 4 7 2 16 65 35 1505

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 19 6 2 4 4 5 66 34 40
2024 Non-shift worker 66 9 6 2 4 4 8 76 24 1505
2022 Shift worker 68 15 6 2 2 0 7 35
2022 Non-shift worker 73 7 4 2 3 4 6 1725
2020 Shift worker 83 11 2 0 0 2 2 35
2020 Non-shift worker 78 7 4 2 2 3 3 1790
2019 Shift worker 75 9 0 4 8 0 4 50
2019 Non-shift worker 78 7 4 2 2 2 4 1715

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 9 4 0 0 7 18 81 19 40
2024 Non-shift worker 70 6 3 2 2 2 15 84 16 1505

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 15 4 2 3 7 17 67 33 40
2024 Non-shift worker 62 10 6 3 4 2 12 72 28 1505

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 3 34 31 9 8 7 9 43 20 40
2024 Non-shift worker 18 30 12 17 17 3 3 51 36 1505
2022 Shift worker 37 27 26 6 4 0 0 64 10 35
2022 Non-shift worker 25 35 10 12 12 4 2 64 25 1725
2020 Shift worker 41 24 18 4 2 4 7 74 7 35
2020 Non-shift worker 27 29 14 14 10 3 2 60 26 1795
2019 Shift worker 28 32 8 14 10 6 2 65 26 50
2019 Non-shift worker 27 29 13 14 10 4 3 60 26 1730

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 14 53 20 6 4 0 4 69 10 40
2024 Non-shift worker 36 35 10 11 8 0 0 71 19 1505
2022 Shift worker 42 40 8 10 0 0 0 82 10 35
2022 Non-shift worker 43 36 8 8 5 0 0 79 12 1715
2020 Shift worker 45 33 6 13 2 0 0 79 15 35
2020 Non-shift worker 43 36 9 8 3 0 0 80 12 1790
2019 Shift worker 31 35 22 4 8 0 0 66 12 50
2019 Non-shift worker 42 36 10 8 4 0 0 78 12 1715

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 46 4 8 4 0 4 83 12 40
2024 Non-shift worker 40 33 11 9 6 0 0 74 15 1510
2022 Shift worker 58 38 0 4 0 0 0 96 4 35
2022 Non-shift worker 48 32 9 7 4 0 0 80 11 1720
2020 Shift worker 53 36 8 2 0 0 0 90 2 35
2020 Non-shift worker 47 32 11 7 4 0 0 79 10 1795
2019 Shift worker 43 26 24 2 4 0 0 69 6 50
2019 Non-shift worker 45 32 13 6 4 0 0 77 10 1720

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 39 16 6 2 0 0 76 8 40
2024 Non-shift worker 37 36 11 10 6 0 0 73 16 1510
2022 Shift worker 44 51 6 0 0 0 0 94 0 35
2022 Non-shift worker 46 33 9 7 4 0 0 80 11 1720
2020 Shift worker 44 43 13 0 0 0 0 87 0 35
2020 Non-shift worker 40 38 9 9 3 0 0 78 12 1790
2019 Shift worker 51 29 12 2 4 2 0 82 6 50
2019 Non-shift worker 40 38 9 8 3 0 1 79 12 1700

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 46 21 2 4 0 3 73 6 40
2024 Non-shift worker 26 39 16 9 6 3 0 68 15 1505
2022 Shift worker 40 35 19 0 0 6 0 80 0 35
2022 Non-shift worker 30 42 12 8 5 3 0 75 13 1725
2020 Shift worker 47 30 9 11 0 0 3 79 11 35
2020 Non-shift worker 32 43 13 6 2 3 0 78 9 1795
2019 Shift worker 28 33 22 4 2 10 0 68 7 50
2019 Non-shift worker 30 42 15 7 4 2 0 74 11 1725

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 42 17 0 4 0 2 78 4 40
2024 Non-shift worker 38 32 9 11 10 0 0 70 22 1510
2022 Shift worker 58 28 8 6 0 0 0 86 6 35
2022 Non-shift worker 48 30 9 8 5 0 0 78 13 1725
2020 Shift worker 55 32 9 4 0 0 0 87 4 35
2020 Non-shift worker 46 30 8 10 6 0 0 75 16 1790
2019 Shift worker 49 34 9 4 4 0 0 83 8 50
2019 Non-shift worker 51 29 7 9 4 0 0 80 13 1720

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 38 9 3 2 0 0 86 5 40
2024 Non-shift worker 34 34 15 9 7 0 0 69 16 1510
2022 Shift worker 42 45 13 0 0 0 0 87 0 35
2022 Non-shift worker 31 34 18 11 6 0 0 65 16 1720
2020 Shift worker 48 36 14 2 0 0 0 84 2 35
2020 Non-shift worker 28 29 21 12 10 0 0 57 22 1785
2019 Shift worker 59 25 12 0 4 0 0 84 4 50
2019 Non-shift worker 31 31 21 10 6 0 0 62 16 1720

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 23 2 4 6 2 6 86 11 40
2024 Non-shift worker 69 18 5 2 3 1 1 90 5 1510
2022 Shift worker 78 18 2 3 0 0 0 95 3 35
2022 Non-shift worker 74 18 3 2 1 1 1 94 3 1725

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 46 30 23 40
2024 Non-shift worker 45 22 33 1510
2022 Shift worker 39 25 36 35
2022 Non-shift worker 44 22 33 1725
2020 Shift worker 10 33 57 35
2020 Non-shift worker 38 28 34 1800
2019 Shift worker 35 23 41 50
2019 Non-shift worker 43 23 34 1730

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Shift worker 4 23 31 0 34 8 15
2024 Non-shift worker 9 24 48 4 5 9 675
2022 Shift worker 6 15 25 0 35 18 15
2022 Non-shift worker 7 26 47 5 6 10 755
2019 Shift worker 12 34 27 6 21 0 20
2019 Non-shift worker 7 23 52 3 7 7 745
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 49 6 6 2 0 0 86 8 40
2024 Non-shift worker 48 36 6 7 3 0 0 84 10 1505
2022 Shift worker 47 47 4 2 0 0 0 94 2 35
2022 Non-shift worker 53 34 6 4 2 0 0 87 7 1720
2020 Shift worker 50 42 6 0 2 0 0 92 2 35
2020 Non-shift worker 53 34 5 5 2 0 0 87 7 1790
2019 Shift worker 39 35 16 6 4 0 0 74 10 50
2019 Non-shift worker 51 34 7 5 2 0 0 85 8 1715

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 53 12 4 2 0 2 82 6 35
2024 Non-shift worker 19 40 16 15 9 1 0 59 24 1510
2022 Shift worker 52 41 2 2 2 0 0 93 5 35
2022 Non-shift worker 25 42 15 12 5 2 0 68 17 1725
2020 Shift worker 52 35 5 6 2 0 0 87 8 35
2020 Non-shift worker 32 44 13 8 3 1 0 76 11 1795
2019 Shift worker 37 37 22 4 0 0 0 74 4 50
2019 Non-shift worker 30 44 15 7 2 1 0 75 10 1725

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 13 4 42 25 13 0 3 39 17 40
2024 Non-shift worker 15 28 32 16 6 0 2 23 44 1505
2022 Shift worker 0 27 28 27 15 0 4 44 28 35
2022 Non-shift worker 9 26 37 18 8 0 2 26 36 1720
2020 Shift worker 8 18 31 25 18 0 0 44 26 30
2020 Non-shift worker 11 24 36 20 7 0 1 28 36 1795
2019 Shift worker 8 18 25 33 16 0 0 49 26 50
2019 Non-shift worker 12 24 35 19 8 1 1 28 37 1720

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 9 10 30 16 25 0 10 45 21 40
2024 Non-shift worker 18 25 32 16 7 1 2 24 43 1505
2022 Shift worker 12 15 32 6 24 11 0 34 30 35
2022 Non-shift worker 14 22 33 19 9 1 2 29 37 1720
2020 Shift worker 14 18 16 25 22 0 5 50 34 35
2020 Non-shift worker 13 23 30 22 10 1 1 33 37 1790
2019 Shift worker 8 16 23 22 22 4 6 48 26 50
2019 Non-shift worker 15 20 30 21 11 1 1 33 37 1725

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 10 28 30 21 0 3 52 19 40
2024 Non-shift worker 14 20 33 23 8 0 2 32 34 1505
2022 Shift worker 0 17 40 11 29 0 4 42 17 35
2022 Non-shift worker 10 19 35 22 12 0 1 35 30 1720
2020 Shift worker 7 4 42 24 23 0 0 47 11 35
2020 Non-shift worker 13 23 32 21 10 1 1 31 36 1785
2019 Shift worker 6 11 30 12 35 4 2 49 19 50
2019 Non-shift worker 13 21 33 21 10 0 1 32 35 1725

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 13 26 22 27 0 11 54 16 40
2024 Non-shift worker 20 22 27 16 10 1 3 28 44 1505
2022 Shift worker 2 20 23 26 22 4 4 52 23 35
2022 Non-shift worker 17 22 25 18 13 1 4 33 41 1720
2020 Shift worker 14 9 12 33 32 0 0 65 23 35
2020 Non-shift worker 17 22 28 19 10 2 2 31 40 1790
2019 Shift worker 8 8 22 20 38 4 0 60 17 50
2019 Non-shift worker 15 22 26 20 13 2 3 34 39 1725

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 13 10 29 29 7 10 70 18 40
2024 Non-shift worker 10 16 26 25 16 2 5 44 28 1505
2022 Shift worker 10 16 31 8 18 17 0 32 31 35
2022 Non-shift worker 12 19 28 21 14 3 4 38 33 1725
2020 Shift worker 7 20 11 35 21 4 3 60 28 35
2020 Non-shift worker 8 14 26 30 16 3 2 49 24 1785
2019 Shift worker 12 14 24 16 18 9 6 40 31 50
2019 Non-shift worker 13 16 27 23 16 3 2 41 30 1720

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 12 17 27 22 8 7 58 21 40
2024 Non-shift worker 16 20 32 18 9 1 3 28 38 1505
2022 Shift worker 2 21 29 11 23 6 7 40 27 35
2022 Non-shift worker 13 22 32 19 10 2 2 31 36 1725
2020 Shift worker 10 4 28 28 20 2 8 53 16 30
2020 Non-shift worker 10 20 33 23 11 2 1 35 31 1785
2019 Shift worker 4 11 32 19 27 4 2 50 16 50
2019 Non-shift worker 13 21 34 19 11 1 1 31 35 1720

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 13 29 29 21 0 7 54 15 40
2024 Non-shift worker 5 15 35 27 15 0 2 43 21 1510
2022 Shift worker 0 16 36 18 26 0 4 46 17 35
2022 Non-shift worker 5 11 34 28 20 0 2 49 16 1725
2020 Shift worker 7 11 26 36 19 0 0 55 18 35
2020 Non-shift worker 6 16 38 27 13 0 0 40 22 1795
2019 Shift worker 4 20 35 21 18 2 0 40 24 50
2019 Non-shift worker 14 28 33 16 9 0 1 25 42 1725

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 16 52 18 4 6 5 0 71 10 40
2024 Non-shift worker 11 30 19 20 18 2 0 42 39 1505
2022 Shift worker 38 40 16 4 0 2 0 79 4 35
2022 Non-shift worker 16 31 18 20 12 3 0 48 33 1720
2020 Shift worker 38 44 2 11 2 2 0 84 14 35
2020 Non-shift worker 23 40 18 12 4 3 0 65 17 1785
2019 Shift worker 34 25 17 8 4 12 0 67 14 50
2019 Non-shift worker 20 37 20 14 4 4 1 60 19 1720

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 18 14 0 4 2 0 81 4 40
2024 Non-shift worker 53 27 6 7 5 1 0 81 13 1505
2022 Shift worker 68 25 2 3 2 0 0 93 5 35
2022 Non-shift worker 63 23 4 6 3 1 0 87 8 1725
2020 Shift worker 50 39 2 9 0 0 0 89 9 35
2020 Non-shift worker 56 24 8 7 4 1 0 82 11 1785
2019 Shift worker 47 33 14 6 0 0 0 80 6 50
2019 Non-shift worker 54 28 7 7 4 1 0 82 11 1725

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 31 5 6 4 0 0 85 10 40
2024 Non-shift worker 58 28 5 6 3 0 0 86 9 1505
2022 Shift worker 76 20 2 2 0 0 0 96 2 35
2022 Non-shift worker 69 23 3 4 2 0 0 92 5 1725
2020 Shift worker 62 34 4 0 0 0 0 96 0 35
2020 Non-shift worker 65 25 4 4 2 0 0 90 6 1775
2019 Shift worker 59 35 4 2 0 0 0 94 2 50
2019 Non-shift worker 60 26 5 6 2 0 0 87 8 1730

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 47 6 2 4 0 0 88 6 40
2024 Non-shift worker 51 32 7 5 3 1 0 85 8 1505
2022 Shift worker 62 30 8 0 0 0 0 92 0 35
2022 Non-shift worker 60 29 5 3 2 1 0 90 5 1725
2020 Shift worker 52 37 11 0 0 0 0 89 0 35
2020 Non-shift worker 57 29 8 3 2 0 0 87 5 1785
2019 Shift worker 41 38 18 2 0 0 0 80 2 50
2019 Non-shift worker 54 33 7 4 2 1 0 87 6 1725

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 40 6 6 8 0 0 80 14 40
2024 Non-shift worker 31 37 13 9 7 3 0 70 16 1505
2022 Shift worker 56 35 5 4 0 0 0 91 4 35
2022 Non-shift worker 40 36 8 8 6 2 0 77 14 1725
2020 Shift worker 47 42 8 2 0 0 0 90 2 35
2020 Non-shift worker 43 37 9 7 3 2 0 82 9 1790
2019 Shift worker 46 25 22 2 2 2 0 73 4 50
2019 Non-shift worker 43 36 10 6 3 2 0 81 9 1715

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 44 16 6 0 6 0 77 6 40
2024 Non-shift worker 31 37 12 8 5 7 0 73 14 1510
2022 Shift worker 60 17 6 0 5 11 0 87 6 35
2022 Non-shift worker 40 35 10 6 3 6 0 79 10 1720
2020 Shift worker 55 27 12 2 2 2 0 84 4 35
2020 Non-shift worker 45 32 12 5 2 4 0 80 7 1790
2019 Shift worker 50 28 14 6 2 0 0 78 8 50
2019 Non-shift worker 49 31 11 3 2 4 0 84 5 1725

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 43 0 0 4 0 0 96 4 40
2024 Non-shift worker 43 36 8 7 6 1 0 78 13 1510
2022 Shift worker 64 29 5 2 0 0 0 93 2 35
2022 Non-shift worker 53 32 6 6 3 1 0 85 9 1725
2020 Shift worker 71 24 2 2 0 0 0 96 2 35
2020 Non-shift worker 60 28 6 3 2 0 0 89 5 1790
2019 Shift worker 60 28 6 4 2 0 0 88 6 50
2019 Non-shift worker 57 30 6 3 2 1 0 88 6 1725

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 25 5 9 6 17 3 75 19 40
2024 Non-shift worker 41 25 9 8 5 6 6 75 15 1510
2022 Shift worker 40 24 20 2 0 14 0 74 2 35
2022 Non-shift worker 50 25 6 6 4 5 5 83 10 1725

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 23 5 7 6 17 5 77 16 40
2024 Non-shift worker 38 26 10 8 6 6 6 73 16 1505
2022 Shift worker 48 19 18 0 6 10 0 74 7 35
2022 Non-shift worker 47 25 7 6 4 5 5 80 11 1720

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 23 21 10 2 13 0 62 14 40
2024 Non-shift worker 25 23 23 7 3 17 1 59 13 1505
2022 Shift worker 37 35 10 5 0 14 0 83 6 35
2022 Non-shift worker 30 27 22 5 2 13 1 66 8 1725
2020 Shift worker 54 24 16 0 6 0 0 78 6 35
2020 Non-shift worker 42 32 14 5 2 5 0 78 7 1795

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 33 5 4 7 12 2 81 13 40
2024 Non-shift worker 37 31 9 7 7 6 4 74 16 1505
2022 Shift worker 51 35 4 4 5 0 0 86 9 35
2022 Non-shift worker 43 31 8 5 4 5 3 81 10 1720
2020 Shift worker 50 25 6 16 0 2 0 77 16 35
2020 Non-shift worker 51 26 9 5 3 4 2 82 9 1790

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 16 14 11 2 4 45 9 64 12 40
2024 Non-shift worker 10 17 21 6 7 34 5 44 21 1505
2022 Shift worker 8 10 13 0 2 59 7 55 5 35
2022 Non-shift worker 12 18 19 5 4 38 5 52 15 1720

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 Non-shift worker 3 4 13 15 38 23 2 10 72 45

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 16 38 18 2 8 13 4 66 13 40
2024 Non-shift worker 28 28 15 8 7 6 8 65 18 1510
2022 Shift worker 35 33 13 0 2 9 8 82 2 35
2022 Non-shift worker 35 27 12 6 4 8 8 74 12 1725
2020 Shift worker 35 40 8 4 2 9 2 84 7 35
2020 Non-shift worker 32 29 15 7 5 7 6 70 13 1790
2019 Shift worker 36 26 18 4 4 4 8 70 9 50
2019 Non-shift worker 37 28 12 8 5 6 4 73 14 1725

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 35 18 6 0 5 0 75 6 40
2024 Non-shift worker 34 38 10 8 7 2 1 75 16 1505
2022 Shift worker 24 39 15 13 0 9 0 69 15 35
2022 Non-shift worker 34 35 12 10 4 4 2 73 15 1720
2020 Shift worker 38 25 9 19 5 4 0 66 25 35
2020 Non-shift worker 42 34 10 6 3 2 2 80 10 1795
2019 Shift worker 37 32 13 8 6 2 2 72 14 50
2019 Non-shift worker 43 33 10 6 3 3 1 80 10 1725

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 34 21 0 4 5 0 74 4 40
2024 Non-shift worker 33 36 15 8 7 2 0 70 14 1510
2022 Shift worker 39 46 13 2 0 0 0 85 2 35
2022 Non-shift worker 32 37 16 6 4 4 0 72 11 1720
2020 Shift worker 52 27 16 2 2 0 0 80 4 35
2020 Non-shift worker 40 36 14 5 2 2 0 79 7 1785
2019 Shift worker 46 27 16 4 6 0 0 73 10 50
2019 Non-shift worker 39 37 14 5 3 2 0 78 8 1720

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 14 26 21 14 12 2 10 46 30 40
2024 Non-shift worker 18 20 19 14 14 12 3 45 33 1510
2022 Shift worker 35 31 13 4 6 12 0 74 11 35
2022 Non-shift worker 20 20 18 12 11 15 5 49 29 1725
2020 Shift worker 33 27 14 5 4 17 0 73 11 35
2020 Non-shift worker 25 22 17 11 8 13 4 57 23 1790
2019 Shift worker 24 23 20 4 8 17 4 59 15 50
2019 Non-shift worker 22 20 19 12 11 12 4 51 27 1730

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 42 11 0 2 0 0 87 2 40
2024 Non-shift worker 35 45 4 12 4 0 0 80 16 1510
2022 Shift worker 57 34 6 2 0 0 0 91 2 35
2022 Non-shift worker 45 43 2 7 3 0 0 88 10 1725
2020 Shift worker 56 29 8 7 0 0 0 85 7 35
2020 Non-shift worker 36 45 5 12 2 0 0 81 14 1800

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 38 18 6 2 0 0 74 8 40
2024 Non-shift worker 28 29 10 17 15 0 1 57 33 1505
2022 Shift worker 59 23 7 7 0 0 4 85 8 35
2022 Non-shift worker 42 34 8 10 5 0 1 77 15 1725
2020 Shift worker 23 43 9 23 2 0 0 66 25 35
2020 Non-shift worker 31 38 11 14 4 0 1 70 18 1790
2019 Shift worker 58 31 4 2 4 0 0 90 6 50
2019 Non-shift worker 45 31 6 11 7 0 0 76 18 1725

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 44 8 5 2 0 0 85 7 40
2024 Non-shift worker 40 34 11 10 5 0 0 74 15 1505
2022 Shift worker 67 21 10 2 0 0 0 88 2 35
2022 Non-shift worker 46 33 9 7 4 1 1 80 11 1720
2020 Shift worker 48 32 11 6 2 0 0 81 9 35
2020 Non-shift worker 42 35 10 9 3 0 1 78 12 1785
2019 Shift worker 52 34 8 4 2 0 0 86 6 50
2019 Non-shift worker 54 32 6 4 2 1 0 87 6 1710

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 17 16 6 3 0 0 75 9 40
2024 Non-shift worker 68 20 5 5 2 0 0 88 7 1505

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 26 19 0 3 0 0 78 3 40
2024 Non-shift worker 61 22 7 6 4 0 0 83 10 1505

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 80 9 2 4 5 0 0 89 9 40
2024 Non-shift worker 82 10 4 2 1 1 0 93 3 1510
2022 Shift worker 76 14 4 4 2 0 0 90 6 35
2022 Non-shift worker 86 8 2 2 2 0 0 95 3 1725
2019 Shift worker 85 8 8 0 0 0 0 92 0 50
2019 Non-shift worker 86 8 2 2 1 0 1 95 3 1720

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 42 18 2 3 4 0 76 5 40
2024 Non-shift worker 41 30 18 5 2 3 1 74 7 1510
2022 Shift worker 51 11 23 11 4 0 0 62 15 35
2022 Non-shift worker 44 29 16 6 2 2 0 75 8 1725
2020 Shift worker 50 19 20 6 2 0 3 71 9 35
2020 Non-shift worker 47 28 16 6 2 2 0 76 8 1795
2019 Shift worker 53 27 12 4 2 2 0 82 6 50
2019 Non-shift worker 48 27 16 5 2 3 0 77 7 1730

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 14 86 40
2024 Non-shift worker 12 88 1505
2022 Non-shift worker 10 90 1725
2020 Shift worker 0 100 35
2020 Non-shift worker 10 90 1800
2019 Shift worker 16 84 50
2019 Non-shift worker 13 87 1725

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 39 61 180
2022 Non-shift worker 40 60 170
2020 Non-shift worker 45 55 185

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 67 33 180
2022 Non-shift worker 66 34 170
2020 Non-shift worker 70 30 185

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 180
2022 Non-shift worker 11 89 170
2020 Non-shift worker 3 97 185

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 180
2022 Non-shift worker 0 100 170
2020 Non-shift worker 0 100 185

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 180
2022 Non-shift worker 8 92 170
2020 Non-shift worker 7 93 185

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 180
2022 Non-shift worker 3 97 170
2020 Non-shift worker 4 96 185

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 180
2022 Non-shift worker 4 96 170
2020 Non-shift worker 6 94 185

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 39 61 180
2022 Non-shift worker 38 62 170
2020 Non-shift worker 38 62 185

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 39 61 180
2022 Non-shift worker 42 58 170
2020 Non-shift worker 48 52 185

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 53 47 180
2022 Non-shift worker 51 49 170
2020 Non-shift worker 48 52 185

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 47 53 180
2022 Non-shift worker 43 57 170
2020 Non-shift worker 49 51 185

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 39 61 180
2022 Non-shift worker 37 63 170
2020 Non-shift worker 44 56 185

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 57 43 180
2022 Non-shift worker 46 54 170
2020 Non-shift worker 56 44 185

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 31 69 180
2022 Non-shift worker 35 65 170
2020 Non-shift worker 33 67 185

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 180
2022 Non-shift worker 0 100 170

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 180
2022 Non-shift worker 5 95 170
2020 Non-shift worker 6 94 185

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 180
2022 Non-shift worker 13 87 170
2020 Non-shift worker 11 89 185

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 53 47 180
2022 Non-shift worker 54 46 170
2020 Non-shift worker 53 47 185

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 19 81 180
2022 Non-shift worker 20 80 170
2020 Non-shift worker 21 79 185

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 180
2022 Non-shift worker 15 85 170
2020 Non-shift worker 15 85 185

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 54 46 180
2022 Non-shift worker 56 44 170
2020 Non-shift worker 59 41 185

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 28 72 180
2022 Non-shift worker 30 70 170
2020 Non-shift worker 24 76 185

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 180
2022 Non-shift worker 17 83 170
2020 Non-shift worker 12 88 185

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 180
2022 Non-shift worker 10 90 170
2020 Non-shift worker 10 90 185

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 180
2022 Non-shift worker 12 88 170
2020 Non-shift worker 11 89 185

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 180
2022 Non-shift worker 6 94 170
2020 Non-shift worker 3 97 185

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 180
2022 Non-shift worker 9 91 170
2020 Non-shift worker 11 89 185

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 20 80 180
2022 Non-shift worker 14 86 170
2020 Non-shift worker 16 84 185

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 23 77 180
2022 Non-shift worker 26 74 170
2020 Non-shift worker 25 75 185

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 175
2022 Non-shift worker 9 91 160
2020 Non-shift worker 7 93 180

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 175
2022 Non-shift worker 15 85 160
2020 Non-shift worker 19 81 180

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 175
2022 Non-shift worker 6 94 160
2020 Non-shift worker 6 94 180

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 175
2022 Non-shift worker 4 96 160
2020 Non-shift worker 7 93 180

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 175
2022 Non-shift worker 13 87 160
2020 Non-shift worker 12 88 180

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 175
2022 Non-shift worker 11 89 160
2020 Non-shift worker 17 83 180

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 175
2022 Non-shift worker 22 78 160
2020 Non-shift worker 17 83 180

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 175
2022 Non-shift worker 13 87 160
2020 Non-shift worker 15 85 180

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 175
2022 Non-shift worker 15 85 160
2020 Non-shift worker 14 86 180

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 35 65 175
2022 Non-shift worker 30 70 160
2020 Non-shift worker 40 60 180

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 19 81 175
2022 Non-shift worker 8 92 160
2020 Non-shift worker 9 91 180

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 45 55 175
2022 Non-shift worker 53 47 160
2020 Non-shift worker 53 47 180

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 175
2022 Non-shift worker 2 98 160

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 56 44 175
2022 Non-shift worker 57 43 160
2020 Non-shift worker 63 37 180

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 175

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 175
2022 Non-shift worker 11 89 160
2020 Non-shift worker 15 85 180

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 9 8 4 0 42 18 69 11 40
2024 Non-shift worker 10 10 12 5 6 43 13 47 25 1505
2022 Shift worker 19 14 9 0 2 36 20 76 4 35
2022 Non-shift worker 13 11 11 4 4 45 12 56 18 1725
2020 Shift worker 24 10 15 0 0 31 20 68 0 35
2020 Non-shift worker 19 14 14 4 4 37 7 60 14 1795
2019 Shift worker 33 14 10 2 6 28 6 72 13 50
2019 Non-shift worker 19 13 18 6 5 30 9 52 18 1730

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 36 8 6 0 23 0 81 8 40
2024 Non-shift worker 24 29 14 8 5 18 2 67 16 1505
2022 Shift worker 32 37 6 2 0 20 4 90 2 35
2022 Non-shift worker 31 31 12 5 3 17 2 75 10 1725
2020 Shift worker 51 16 17 5 0 11 0 75 6 35
2020 Non-shift worker 37 28 16 5 3 11 1 74 9 1795
2019 Shift worker 50 24 14 0 6 6 0 79 7 50
2019 Non-shift worker 38 28 15 5 3 10 1 74 9 1725

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 15 85 40
2024 Non-shift worker 9 91 1505
2022 Non-shift worker 8 92 1720
2019 Shift worker 18 82 50
2019 Non-shift worker 8 92 1725

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 22 78 145
2022 Non-shift worker 28 72 145

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 77 23 145
2022 Non-shift worker 81 19 145

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 145

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 145
2022 Non-shift worker 0 100 145

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 145
2022 Non-shift worker 9 91 145

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 145
2022 Non-shift worker 3 97 145

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 145
2022 Non-shift worker 10 90 145

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 37 63 140
2022 Non-shift worker 30 70 145

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 22 78 140
2022 Non-shift worker 15 85 145

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 140
2022 Non-shift worker 17 83 145

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 140
2022 Non-shift worker 5 95 145

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 27 73 140
2022 Non-shift worker 20 80 145

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 140
2022 Non-shift worker 26 74 145

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 140
2022 Non-shift worker 8 92 145

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 140
2022 Non-shift worker 8 92 145

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 140
2022 Non-shift worker 3 97 145

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 21 79 140
2022 Non-shift worker 18 82 145

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 145

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 37 63 140
2022 Non-shift worker 33 67 145

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 140
2022 Non-shift worker 0 100 145

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 24 76 145
2022 Non-shift worker 39 61 140

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 145
2022 Non-shift worker 17 83 140

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 145
2022 Non-shift worker 11 89 140

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 145
2022 Non-shift worker 12 88 140

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 145
2022 Non-shift worker 9 91 140

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 140

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 145
2022 Non-shift worker 7 93 140

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 145
2022 Non-shift worker 13 87 140

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 52 48 145
2022 Non-shift worker 48 52 140

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 140
2022 Non-shift worker 4 96 135

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 140
2022 Non-shift worker 16 84 135

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 135

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 140
2022 Non-shift worker 2 98 135

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 135

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 140
2022 Non-shift worker 6 94 135

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 140
2022 Non-shift worker 14 86 135

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 140
2022 Non-shift worker 17 83 135

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 140
2022 Non-shift worker 11 89 135

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 31 69 140
2022 Non-shift worker 33 67 135

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 140
2022 Non-shift worker 9 91 135

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 49 51 140
2022 Non-shift worker 49 51 135

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 135

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 68 32 140
2022 Non-shift worker 63 37 135

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 140
2022 Non-shift worker 13 87 135

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 17 19 12 4 4 29 14 64 14 40
2024 Non-shift worker 12 12 13 5 4 45 9 52 19 1505
2022 Shift worker 21 17 10 0 2 36 14 76 4 35
2022 Non-shift worker 15 11 13 4 3 47 7 57 15 1720
2020 Shift worker 35 11 15 0 0 26 12 75 0 35
2020 Non-shift worker 19 14 14 4 2 40 6 62 11 1795
2019 Shift worker 29 12 12 6 8 23 10 61 21 50
2019 Non-shift worker 20 12 18 4 3 35 9 57 11 1730

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 22 14 10 2 15 2 68 15 40
2024 Non-shift worker 25 28 15 7 4 18 2 67 14 1505
2022 Shift worker 32 35 8 0 2 16 6 87 2 35
2022 Non-shift worker 32 28 13 5 3 17 2 74 10 1720
2020 Shift worker 48 11 23 2 0 16 0 70 2 35
2020 Non-shift worker 38 28 14 4 2 13 1 76 7 1795
2019 Shift worker 42 24 14 4 8 8 0 72 13 50
2019 Non-shift worker 39 28 14 3 2 12 1 78 6 1730

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 21 79 35
2024 Non-shift worker 22 78 1510
2022 Shift worker 8 92 35
2022 Non-shift worker 14 86 1725
2020 Shift worker 2 98 35
2020 Non-shift worker 12 88 1800
2019 Shift worker 18 82 50
2019 Non-shift worker 12 88 1730

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 65 35 345
2022 Non-shift worker 72 28 250

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 80 20 345
2022 Non-shift worker 75 25 250

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 43 31 9 8 7 1 0 76 15 275
2022 Non-shift worker 39 35 7 10 7 1 1 76 17 185

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 28 5 6 6 6 0 82 13 40
2024 Non-shift worker 49 29 8 5 5 2 2 81 10 1505
2022 Shift worker 50 32 6 0 2 3 6 91 2 35
2022 Non-shift worker 55 27 5 5 3 2 3 86 8 1725
2020 Shift worker 57 22 12 4 0 0 5 83 4 35
2020 Non-shift worker 55 27 6 4 2 2 3 87 7 1800
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 31 0 6 6 6 0 87 13 40
2024 Non-shift worker 58 23 6 6 5 1 1 83 12 1505
2022 Shift worker 62 35 2 0 0 0 0 98 0 35
2022 Non-shift worker 62 23 5 5 3 1 0 86 8 1725
2020 Shift worker 55 21 9 6 7 2 0 77 13 35
2020 Non-shift worker 57 26 7 5 3 1 0 84 9 1785

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 4 6 10 5 30 3 41 63 18 40
2024 Non-shift worker 4 6 13 7 35 7 27 64 16 1505
2022 Shift worker 2 2 13 0 44 4 34 72 7 35
2022 Non-shift worker 3 6 10 8 40 6 27 71 13 1720

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 17 56 7 2 8 10 0 81 11 40
2024 Non-shift worker 18 38 18 13 8 5 0 59 22 1505
2022 Shift worker 16 47 27 2 0 7 0 68 2 35
2022 Non-shift worker 29 42 13 8 5 3 0 74 13 1720
2020 Shift worker 47 30 21 2 0 0 0 77 2 35
2020 Non-shift worker 41 40 10 5 2 2 0 83 6 1795
2019 Shift worker 28 29 24 10 8 2 0 58 18 50
2019 Non-shift worker 35 39 13 7 2 3 0 77 9 1725

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 8 32 33 26 2 40
2024 Non-shift worker 9 24 35 22 10 1510
2022 Shift worker 11 35 39 13 2 35
2022 Non-shift worker 9 26 37 20 7 1725

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 24 4 8 4 3 2 83 13 40
2024 Non-shift worker 56 26 8 4 4 2 0 83 8 1510
2022 Shift worker 66 22 6 0 0 6 0 94 0 35
2022 Non-shift worker 60 24 8 3 2 2 0 87 6 1725
2020 Shift worker 56 35 2 4 2 0 0 92 6 35
2020 Non-shift worker 55 26 10 4 2 2 0 83 7 1785

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 22 3 11 8 6 0 76 20 40
2024 Non-shift worker 48 23 8 10 9 2 0 73 19 1505
2022 Shift worker 49 31 11 4 3 3 0 82 7 35
2022 Non-shift worker 53 24 7 8 6 1 0 78 15 1720
2020 Shift worker 52 26 2 16 4 0 0 78 20 35
2020 Non-shift worker 46 27 10 11 6 1 0 73 17 1795

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 54 11 7 4 0 3 77 12 40
2024 Non-shift worker 23 38 14 13 11 1 0 62 24 1505
2022 Shift worker 43 37 19 0 2 0 0 79 2 35
2022 Non-shift worker 33 39 11 10 6 1 0 73 16 1725
2020 Shift worker 46 34 11 9 0 0 0 80 9 35
2020 Non-shift worker 36 33 15 9 5 1 0 70 14 1800
2019 Shift worker 27 37 21 4 8 2 0 66 12 50
2019 Non-shift worker 31 37 14 10 6 2 0 69 17 1730

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 18 49 10 18 4 1 0 68 22 530
2022 Non-shift worker 22 52 12 10 4 1 0 74 14 590
2020 Non-shift worker 28 48 10 10 2 1 1 77 12 580

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 20 15 13 11 0 4 38 62 40
2024 Non-shift worker 37 27 15 8 10 0 3 38 62 1500
2022 Shift worker 37 20 20 6 7 0 10 35
2022 Non-shift worker 34 27 19 8 9 0 2 1715
2020 Shift worker 47 24 13 7 7 0 2 35
2020 Non-shift worker 39 30 17 7 7 0 1 1775
2019 Shift worker 22 33 20 8 14 2 2 50
2019 Non-shift worker 27 30 20 11 11 0 1 1730

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 27 26 10 11 0 0 26 74 40
2024 Non-shift worker 18 28 25 15 14 0 1 18 82 1500
2022 Shift worker 19 16 46 14 4 0 0 35
2022 Non-shift worker 15 25 28 18 13 0 0 1715
2020 Shift worker 36 21 30 12 0 0 2 35
2020 Non-shift worker 15 23 28 19 14 0 0 1790
2019 Shift worker 27 24 31 8 8 2 0 50
2019 Non-shift worker 17 28 28 16 10 0 1 1725

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 27 28 8 6 0 0 31 69 40
2024 Non-shift worker 20 29 22 14 13 0 1 21 79 1500
2022 Shift worker 20 31 23 20 7 0 0 35
2022 Non-shift worker 21 28 24 14 12 0 1 1715
2020 Shift worker 36 25 35 2 0 0 2 35
2020 Non-shift worker 19 27 25 16 12 0 1 1790
2019 Shift worker 30 24 26 6 12 2 0 50
2019 Non-shift worker 20 30 23 16 10 0 1 1725

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 30 17 4 8 0 5 39 61 40
2024 Non-shift worker 18 25 24 14 17 0 1 19 81 1505
2022 Shift worker 17 20 27 17 14 4 0 35
2022 Non-shift worker 16 23 23 18 19 0 1 1720
2020 Shift worker 28 33 16 9 9 0 4 35
2020 Non-shift worker 17 25 23 18 15 0 1 1785
2019 Shift worker 40 16 16 8 12 4 4 50
2019 Non-shift worker 21 26 24 16 13 0 1 1720

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 17 11 0 5 0 5 65 35 40
2024 Non-shift worker 39 26 14 9 7 0 5 41 59 1505
2022 Shift worker 46 30 15 5 2 0 3 35
2022 Non-shift worker 36 27 17 7 8 0 3 1720
2020 Shift worker 47 19 21 9 0 2 2 35
2020 Non-shift worker 30 24 21 12 11 0 2 1790
2019 Shift worker 63 20 2 0 4 4 8 50
2019 Non-shift worker 38 29 16 9 5 0 2 1715

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 43 9 6 7 0 0 35 65 40
2024 Non-shift worker 23 26 19 14 17 0 1 23 77 1505
2022 Shift worker 42 27 20 9 0 3 0 35
2022 Non-shift worker 27 25 24 12 12 0 1 1720
2020 Shift worker 33 19 27 15 6 0 0 35
2020 Non-shift worker 22 26 23 15 13 0 0 1790
2019 Shift worker 45 22 18 6 6 4 0 50
2019 Non-shift worker 30 30 20 10 9 0 0 1725

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 32 12 4 4 0 5 45 55 40
2024 Non-shift worker 27 28 20 14 9 0 1 27 73 1505
2022 Shift worker 47 25 14 8 0 6 0 35
2022 Non-shift worker 32 33 18 9 6 1 1 1715
2020 Shift worker 59 29 10 2 0 0 0 35
2020 Non-shift worker 36 32 20 8 3 0 1 1785
2019 Shift worker 40 26 12 10 4 2 6 50
2019 Non-shift worker 31 35 19 9 5 0 1 1725

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 38 17 6 7 0 7 27 73 40
2024 Non-shift worker 19 28 22 15 14 0 1 19 81 1505
2022 Shift worker 49 18 22 11 0 0 0 35
2022 Non-shift worker 22 32 23 13 9 0 1 1720
2020 Shift worker 45 20 26 7 0 3 0 35
2020 Non-shift worker 24 31 24 13 7 0 1 1785
2019 Shift worker 42 19 12 10 6 6 6 50
2019 Non-shift worker 23 34 23 12 7 0 0 1725

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 28 7 8 8 3 2 46 54 40
2024 Non-shift worker 29 28 17 12 13 1 1 29 71 1505
2022 Shift worker 36 20 26 9 5 4 0 35
2022 Non-shift worker 30 30 18 11 9 0 1 1720
2020 Shift worker 40 25 27 0 2 3 2 35
2020 Non-shift worker 31 32 19 11 6 0 0 1790
2019 Shift worker 35 33 12 6 10 2 2 50
2019 Non-shift worker 29 29 22 11 8 0 0 1725

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 36 15 2 4 0 2 42 58 40
2024 Non-shift worker 46 26 12 7 8 0 1 47 53 1500
2022 Shift worker 52 20 14 3 11 0 0 35
2022 Non-shift worker 51 24 10 6 7 0 1 1720
2020 Shift worker 58 26 9 5 2 0 0 35
2020 Non-shift worker 50 25 13 6 5 0 0 1775
2019 Shift worker 42 27 14 2 12 2 2 50
2019 Non-shift worker 49 25 13 6 6 0 1 1725

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 34 10 4 0 0 0 52 48 40
2024 Non-shift worker 54 24 10 5 6 0 1 55 45 1505
2022 Shift worker 53 25 10 10 0 0 3 35
2022 Non-shift worker 53 26 11 5 4 0 2 1720
2020 Shift worker 33 25 30 6 5 0 0 35
2020 Non-shift worker 26 32 23 12 6 0 0 1790

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 26 21 12 0 0 0 41 59 40
2024 Non-shift worker 36 30 18 7 7 1 1 37 63 1500
2022 Shift worker 34 30 33 0 4 0 0 35
2022 Non-shift worker 36 30 19 8 5 0 1 1715
2020 Shift worker 26 30 21 18 2 0 2 35
2020 Non-shift worker 32 33 20 9 5 0 1 1790
2019 Shift worker 39 28 16 7 6 2 2 50
2019 Non-shift worker 38 33 18 7 3 0 0 1725

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 29 13 5 9 0 2 43 57 40
2024 Non-shift worker 34 19 16 11 17 0 3 35 65 1500
2022 Shift worker 61 20 6 9 2 0 2 35
2022 Non-shift worker 44 22 16 7 8 1 2 1715
2020 Shift worker 32 42 12 8 2 0 3 35
2020 Non-shift worker 45 28 16 7 3 0 1 1770
2019 Shift worker 67 12 8 6 4 2 2 50
2019 Non-shift worker 55 21 12 6 5 0 1 1720

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 35 16 4 2 0 0 43 57 40
2024 Non-shift worker 42 30 15 7 5 0 1 43 57 1505
2022 Shift worker 47 32 12 10 0 0 0 35
2022 Non-shift worker 47 33 13 4 3 0 1 1720
2020 Shift worker 31 48 13 2 6 0 0 35
2020 Non-shift worker 30 37 20 8 4 0 0 1770

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 15 4 2 0 3 8 76 24 40
2024 Non-shift worker 69 10 3 2 3 1 12 79 21 1505

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 18 4 5 0 3 9 70 30 40
2024 Non-shift worker 60 12 7 4 6 1 10 67 33 1505

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 12 2 7 4 4 5 73 27 35
2024 Non-shift worker 72 9 5 3 4 1 6 77 23 1500
2022 Shift worker 74 11 8 2 3 0 2 35
2022 Non-shift worker 76 8 4 2 3 1 6 1720
2020 Shift worker 75 17 2 0 2 0 4 35
2020 Non-shift worker 79 9 4 3 2 1 3 1760
2019 Shift worker 70 8 6 6 8 0 2 50
2019 Non-shift worker 74 10 5 3 4 1 2 1725

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 20 8 4 4 3 3 62 38 40
2024 Non-shift worker 64 20 7 3 2 1 3 66 34 1505
2022 Shift worker 74 9 10 2 3 0 2 35
2022 Non-shift worker 70 17 6 2 1 0 4 1720
2020 Shift worker 68 19 7 2 0 0 4 35
2020 Non-shift worker 71 18 6 3 1 0 1 1760
2019 Shift worker 65 20 8 0 2 0 6 50
2019 Non-shift worker 63 23 8 2 2 0 1 1720

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 18 2 7 4 3 3 68 32 40
2024 Non-shift worker 62 16 8 4 6 1 3 64 36 1500
2022 Shift worker 73 10 8 4 3 0 2 35
2022 Non-shift worker 66 16 8 3 4 0 3 1720
2020 Shift worker 69 20 3 2 2 0 4 35
2020 Non-shift worker 68 16 7 4 3 0 1 1770
2019 Shift worker 61 16 4 8 8 0 4 50
2019 Non-shift worker 61 18 9 5 6 0 1 1715

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 10 4 0 0 6 15 82 18 40
2024 Non-shift worker 60 10 5 2 1 1 22 77 23 1500
2022 Shift worker 71 4 8 3 0 0 14 35
2022 Non-shift worker 62 10 4 1 1 0 22 1715
2020 Shift worker 63 7 3 2 0 0 24 35
2020 Non-shift worker 63 11 3 2 1 0 20 1775
2019 Shift worker 70 4 0 2 0 0 24 50
2019 Non-shift worker 61 11 4 2 1 0 22 1715

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 77 14 2 0 2 3 3 81 19 35
2024 Non-shift worker 68 16 6 2 2 1 6 73 27 1495
2022 Shift worker 78 4 14 0 0 0 3 35
2022 Non-shift worker 72 15 4 1 1 0 6 1715
2020 Shift worker 72 7 12 0 0 0 8 35
2020 Non-shift worker 74 15 6 2 1 0 3 1795
2019 Shift worker 77 12 2 0 0 0 10 50
2019 Non-shift worker 71 17 5 2 1 0 4 1715

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 15 14 0 13 2 2 57 43 40
2024 Non-shift worker 64 16 8 4 5 0 3 66 34 1505
2022 Shift worker 65 12 18 3 2 0 0 35
2022 Non-shift worker 74 11 5 3 2 1 4 1720
2020 Shift worker 58 12 16 7 2 3 2 35
2020 Non-shift worker 71 13 8 3 3 0 2 1790
2019 Shift worker 63 7 8 8 8 0 6 50
2019 Non-shift worker 77 10 4 2 3 0 2 1725

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 19 9 6 3 0 0 62 38 40
2024 Non-shift worker 47 26 15 4 5 1 3 49 51 1505
2022 Shift worker 55 28 13 2 2 0 0 35
2022 Non-shift worker 49 26 14 4 4 0 3 1725
2020 Shift worker 33 30 18 14 2 0 2 35
2020 Non-shift worker 48 28 15 5 2 0 1 1790
2019 Shift worker 55 26 8 4 2 0 5 50
2019 Non-shift worker 56 27 10 3 2 0 1 1715

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 20 45 10 3 3 0 40 14 40
2024 Non-shift worker 7 27 40 15 10 0 0 34 26 1510
2022 Shift worker 10 37 41 8 0 0 4 49 9 35
2022 Non-shift worker 8 30 41 14 7 0 0 38 21 1725
2020 Shift worker 16 40 25 19 0 0 0 56 19 35
2020 Non-shift worker 11 32 37 15 6 0 0 43 20 1795
2019 Shift worker 19 35 28 16 2 0 0 54 18 50
2019 Non-shift worker 15 32 36 12 5 0 0 47 17 1730

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 8 43 28 15 0 0 43 13 40
2024 Non-shift worker 15 26 38 14 7 0 0 21 41 1505
2022 Shift worker 0 15 52 16 13 0 4 30 16 35
2022 Non-shift worker 9 23 40 20 7 0 1 27 32 1720
2020 Shift worker 2 17 22 43 16 0 0 59 19 35
2020 Non-shift worker 13 24 36 20 7 0 0 27 37 1785
2019 Shift worker 6 23 32 18 22 0 0 40 29 50
2019 Non-shift worker 10 20 40 21 10 0 0 30 30 1715
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 34 46 40
2024 Non-shift worker 28 60 1505
2022 Shift worker 24 61 35
2022 Non-shift worker 29 56 1725
2020 Shift worker 19 40 35
2020 Non-shift worker 29 53 1800

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 54 46 10
2024 Non-shift worker 39 61 410
2022 Non-shift worker 33 67 495

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 9 10 5 12 0 28 50 50 40
2024 Non-shift worker 38 19 14 6 9 2 11 44 56 1510
2022 Shift worker 34 14 7 0 3 7 36 35
2022 Non-shift worker 40 20 12 7 6 2 14 1725
2020 Shift worker 36 20 7 2 5 0 30 35
2020 Non-shift worker 41 23 14 8 7 1 7 1800
2019 Shift worker 41 10 15 8 12 2 12 50
2019 Non-shift worker 37 20 17 10 11 1 4 1715

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 9 17 0 24 21 14 37 37 10
2024 Non-shift worker 7 19 15 17 36 3 3 28 56 410
2022 Non-shift worker 10 22 13 18 28 3 6 35 51 495

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 29 26 11 34 0 0 29 45 10
2024 Non-shift worker 5 12 10 19 48 2 4 18 72 410
2022 Non-shift worker 4 16 12 20 39 2 6 22 65 495
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