2024 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 108. In which province or territory do you work?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

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Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 34 39 11 9 7 0 0 72 16 1425
2024 Ontario (excluding National Capital Region) 28 39 19 5 10 0 0 67 14 55
2024 Quebec (excluding National Capital Region) 32 42 5 12 8 0 0 74 21 20
2022 National Capital Region 41 36 11 8 3 0 0 77 12 1570
2022 Ontario (excluding National Capital Region) 44 41 5 9 2 0 0 85 11 100
2022 Quebec (excluding National Capital Region) 21 53 18 8 0 0 0 74 8 30
2022 British Columbia 50 13 26 0 11 0 0 63 11 15
2020 National Capital Region 42 37 10 8 3 0 0 79 11 1720
2020 Ontario (excluding National Capital Region) 45 36 8 9 2 1 0 82 11 85
2020 Quebec (excluding National Capital Region) 34 41 9 15 0 0 0 75 15 20
2019 National Capital Region 43 37 9 7 3 0 0 81 10 1715
2019 Ontario (excluding National Capital Region) 47 33 9 9 3 0 0 80 12 65

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 37 36 10 9 8 0 0 72 18 1425
2024 Ontario (excluding National Capital Region) 26 45 18 7 3 0 0 71 11 55
2024 Quebec (excluding National Capital Region) 49 22 5 17 8 0 0 71 25 20
2022 National Capital Region 44 34 9 7 5 0 0 78 13 1565
2022 Ontario (excluding National Capital Region) 53 29 8 6 4 0 0 82 10 100
2022 Quebec (excluding National Capital Region) 37 45 18 0 0 0 0 82 0 30
2022 British Columbia 69 7 12 0 11 0 0 77 11 15
2020 National Capital Region 43 34 10 8 5 0 0 77 13 1710
2020 Ontario (excluding National Capital Region) 51 30 6 8 5 0 0 81 13 85
2020 Quebec (excluding National Capital Region) 42 38 5 15 0 0 0 80 15 20
2019 National Capital Region 43 34 9 9 5 0 0 77 14 1715
2019 Ontario (excluding National Capital Region) 51 28 11 6 3 0 0 80 9 65

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 47 33 11 5 3 0 0 81 8 1425
2024 Ontario (excluding National Capital Region) 33 38 20 5 3 0 0 71 8 55
2024 Quebec (excluding National Capital Region) 40 48 5 7 0 0 0 88 7 20
2022 National Capital Region 51 33 10 4 2 0 0 84 5 1565
2022 Ontario (excluding National Capital Region) 52 37 5 6 0 0 0 89 6 100
2022 Quebec (excluding National Capital Region) 28 52 15 5 0 0 0 80 5 30
2022 British Columbia 67 7 26 0 0 0 0 74 0 15
2020 National Capital Region 53 33 9 4 1 0 0 86 5 1700
2020 Ontario (excluding National Capital Region) 64 22 11 1 2 0 0 86 3 85
2020 Quebec (excluding National Capital Region) 53 27 10 10 0 0 0 80 10 20
2019 National Capital Region 53 33 9 3 1 0 0 87 5 1700
2019 Ontario (excluding National Capital Region) 59 26 6 6 3 0 0 85 9 65

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 39 37 12 8 4 0 0 76 13 1425
2024 Ontario (excluding National Capital Region) 34 46 9 3 8 0 0 80 11 55
2024 Quebec (excluding National Capital Region) 40 44 10 7 0 0 0 83 7 20
2022 National Capital Region 44 36 11 6 3 0 0 80 9 1570
2022 Ontario (excluding National Capital Region) 59 25 9 7 1 0 0 84 8 100
2022 Quebec (excluding National Capital Region) 31 49 10 10 0 0 0 80 10 30
2022 British Columbia 56 13 31 0 0 0 0 69 0 15
2020 National Capital Region 46 36 10 5 2 0 0 83 8 1715
2020 Ontario (excluding National Capital Region) 60 26 8 4 1 1 0 87 5 85
2020 Quebec (excluding National Capital Region) 32 48 15 5 0 0 0 80 5 20
2019 National Capital Region 48 35 9 6 2 0 0 83 9 1715
2019 Ontario (excluding National Capital Region) 50 33 6 9 2 0 0 84 11 65

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 35 32 12 11 9 1 0 68 20 1420
2024 Ontario (excluding National Capital Region) 33 36 10 9 10 2 0 71 19 55
2024 Quebec (excluding National Capital Region) 54 36 5 5 0 0 0 90 5 20
2022 National Capital Region 41 31 12 8 7 1 0 73 15 1570
2022 Ontario (excluding National Capital Region) 56 26 11 5 2 0 0 82 7 100
2022 Quebec (excluding National Capital Region) 30 47 24 0 0 0 0 76 0 30
2022 British Columbia 49 34 6 0 11 0 0 83 11 15
2020 National Capital Region 47 32 11 7 3 0 0 79 10 1710
2020 Ontario (excluding National Capital Region) 56 28 11 1 5 0 0 84 6 85
2020 Quebec (excluding National Capital Region) 52 42 0 5 0 0 0 95 5 20
2019 National Capital Region 47 32 10 6 4 1 0 80 10 1715
2019 Ontario (excluding National Capital Region) 58 21 11 6 3 0 0 79 9 65

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 34 34 11 11 9 0 0 69 20 1425
2024 Ontario (excluding National Capital Region) 38 31 9 12 10 0 0 69 22 55
2024 Quebec (excluding National Capital Region) 50 40 10 0 0 0 0 90 0 20
2022 National Capital Region 39 34 11 10 5 0 0 73 15 1570
2022 Ontario (excluding National Capital Region) 54 23 12 11 1 0 0 76 12 100
2022 Quebec (excluding National Capital Region) 30 50 16 5 0 0 0 79 5 30
2022 British Columbia 49 27 13 0 11 0 0 76 11 15
2020 National Capital Region 46 34 10 7 3 0 0 81 10 1710
2020 Ontario (excluding National Capital Region) 59 26 7 5 2 0 0 85 8 85
2020 Quebec (excluding National Capital Region) 61 34 0 5 0 0 0 95 5 20
2019 National Capital Region 46 34 10 7 3 0 0 80 10 1705
2019 Ontario (excluding National Capital Region) 56 22 14 4 3 0 0 78 8 65

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 30 26 16 12 11 4 1 60 24 1425
2024 Ontario (excluding National Capital Region) 33 31 14 5 10 5 2 68 16 55
2024 Quebec (excluding National Capital Region) 40 38 17 5 0 0 0 78 5 20
2022 National Capital Region 32 25 17 12 9 5 1 61 22 1570
2022 Ontario (excluding National Capital Region) 43 23 10 13 5 6 0 70 19 100
2022 Quebec (excluding National Capital Region) 31 28 18 4 8 11 0 66 13 30
2022 British Columbia 39 15 35 0 11 0 0 54 11 15
2020 National Capital Region 39 25 18 9 5 3 1 66 15 1715
2020 Ontario (excluding National Capital Region) 50 25 10 7 3 3 1 78 11 85
2020 Quebec (excluding National Capital Region) 53 23 8 0 0 15 0 90 0 20
2019 National Capital Region 39 25 17 9 6 3 1 66 16 1720
2019 Ontario (excluding National Capital Region) 44 15 14 16 3 6 2 63 21 65
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Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 59 25 7 4 2 1 2 86 6 1425
2024 Ontario (excluding National Capital Region) 33 36 15 3 5 7 2 74 9 55
2024 Quebec (excluding National Capital Region) 59 16 10 9 0 0 7 80 9 20
2022 National Capital Region 63 22 7 2 1 1 3 89 3 1570
2022 Ontario (excluding National Capital Region) 60 24 7 4 2 0 4 87 6 100
2022 Quebec (excluding National Capital Region) 37 36 18 6 0 0 3 75 7 30
2022 British Columbia 50 19 20 0 11 0 0 69 11 15
2020 National Capital Region 65 22 7 2 2 1 1 89 4 1715
2020 Ontario (excluding National Capital Region) 59 24 10 5 0 1 1 84 6 85
2020 Quebec (excluding National Capital Region) 53 33 10 4 0 0 0 85 4 20
2019 National Capital Region 62 21 9 3 2 1 1 86 5 1720
2019 Ontario (excluding National Capital Region) 58 20 6 7 6 0 3 81 13 65

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 55 26 6 7 4 1 0 82 12 1420
2024 Ontario (excluding National Capital Region) 44 36 10 4 7 0 0 80 10 55
2024 Quebec (excluding National Capital Region) 49 25 14 8 0 4 0 77 8 20
2022 National Capital Region 59 25 6 6 3 1 1 85 9 1570
2022 Ontario (excluding National Capital Region) 66 17 8 4 4 0 1 84 8 100
2022 Quebec (excluding National Capital Region) 52 32 14 3 0 0 0 84 3 30
2022 British Columbia 67 8 13 0 11 0 0 76 11 15
2020 National Capital Region 57 27 6 5 3 0 0 85 9 1720
2020 Ontario (excluding National Capital Region) 67 20 5 3 4 0 0 87 8 85
2020 Quebec (excluding National Capital Region) 67 33 0 0 0 0 0 100 0 20
2019 National Capital Region 52 28 8 7 4 1 1 81 10 1715
2019 Ontario (excluding National Capital Region) 58 24 5 4 6 1 0 84 11 65

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 58 23 7 6 5 0 0 82 11 1425
2024 Ontario (excluding National Capital Region) 47 32 12 2 7 0 0 79 8 55
2024 Quebec (excluding National Capital Region) 52 30 10 4 0 4 0 86 4 20
2022 National Capital Region 62 23 7 5 3 0 0 85 9 1570
2022 Ontario (excluding National Capital Region) 62 23 7 6 2 0 0 86 7 100
2022 Quebec (excluding National Capital Region) 60 30 4 6 0 0 0 90 6 30
2022 British Columbia 67 13 8 0 11 0 0 81 11 15
2020 National Capital Region 63 23 6 5 3 0 0 86 8 1725
2020 Ontario (excluding National Capital Region) 72 14 4 7 4 0 0 86 11 85
2020 Quebec (excluding National Capital Region) 77 23 0 0 0 0 0 100 0 20
2019 National Capital Region 57 25 7 7 4 0 0 82 11 1715
2019 Ontario (excluding National Capital Region) 65 22 4 7 2 0 0 87 9 65

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 35 28 11 10 10 6 0 66 22 1425
2024 Ontario (excluding National Capital Region) 38 27 19 2 7 8 0 70 10 55
2024 Quebec (excluding National Capital Region) 33 47 13 0 0 0 7 86 0 20
2022 National Capital Region 41 31 10 7 5 6 0 76 13 1570
2022 Ontario (excluding National Capital Region) 56 23 6 3 3 7 1 86 7 100
2022 Quebec (excluding National Capital Region) 31 30 19 5 0 15 0 72 5 30
2022 British Columbia 42 41 6 0 11 0 0 83 11 15
2020 National Capital Region 45 30 10 6 3 5 0 80 10 1725
2020 Ontario (excluding National Capital Region) 52 25 4 4 5 9 0 86 10 85
2020 Quebec (excluding National Capital Region) 37 42 5 5 0 10 0 88 6 20
2019 National Capital Region 39 34 10 7 5 5 0 77 12 1710
2019 Ontario (excluding National Capital Region) 48 32 4 4 6 4 2 84 11 65

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 29 28 13 13 14 2 0 59 28 1425
2024 Ontario (excluding National Capital Region) 33 28 18 4 15 3 0 62 19 55
2024 Quebec (excluding National Capital Region) 26 44 19 7 0 4 0 74 7 20
2022 National Capital Region 33 32 13 11 8 2 0 67 19 1570
2022 Ontario (excluding National Capital Region) 43 32 4 14 5 2 0 76 19 100
2022 Quebec (excluding National Capital Region) 17 45 19 5 3 12 0 70 9 30
2022 British Columbia 42 33 7 6 11 0 0 76 17 15
2020 National Capital Region 41 35 10 8 4 2 0 77 13 1715
2020 Ontario (excluding National Capital Region) 43 32 11 9 4 1 0 76 12 85
2020 Quebec (excluding National Capital Region) 53 33 4 4 5 0 0 86 9 20
2019 National Capital Region 36 36 12 8 5 3 0 74 14 1710
2019 Ontario (excluding National Capital Region) 49 29 10 4 5 2 2 80 9 65

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 21 27 14 18 16 4 0 50 35 1425
2024 Ontario (excluding National Capital Region) 25 29 23 6 15 1 0 55 21 55
2024 Quebec (excluding National Capital Region) 9 46 21 20 0 4 0 57 21 20
2022 National Capital Region 23 32 15 15 10 5 0 59 25 1570
2022 Ontario (excluding National Capital Region) 35 30 10 11 7 5 2 69 20 100
2022 Quebec (excluding National Capital Region) 6 29 30 20 3 12 0 40 26 30
2022 British Columbia 30 13 32 14 11 0 0 42 25 15
2020 National Capital Region 29 34 15 13 6 3 0 65 20 1715
2020 Ontario (excluding National Capital Region) 33 36 11 9 5 6 0 73 15 85
2020 Quebec (excluding National Capital Region) 28 38 10 9 5 10 0 74 15 20
2019 National Capital Region 25 35 16 13 7 5 0 63 20 1710
2019 Ontario (excluding National Capital Region) 40 23 13 12 3 6 2 69 16 65

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 21 30 15 15 17 1 0 51 33 1425
2024 Ontario (excluding National Capital Region) 27 31 16 11 14 1 0 59 25 55
2024 Quebec (excluding National Capital Region) 26 25 32 14 0 4 0 53 14 20
2022 National Capital Region 24 33 12 17 12 2 0 58 29 1570
2022 Ontario (excluding National Capital Region) 32 30 13 15 7 3 0 64 23 100
2022 Quebec (excluding National Capital Region) 13 46 24 10 3 4 0 61 14 30
2022 British Columbia 30 13 19 14 25 0 0 42 39 15
2020 National Capital Region 28 35 16 12 7 2 0 64 19 1725
2020 Ontario (excluding National Capital Region) 36 31 17 10 5 1 0 68 15 85
2020 Quebec (excluding National Capital Region) 20 46 9 16 0 10 0 73 17 20
2019 National Capital Region 24 36 16 14 8 2 0 61 23 1715
2019 Ontario (excluding National Capital Region) 30 32 14 9 10 3 1 65 20 65
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 36 34 12 10 8 0 0 70 18 1425
2024 Ontario (excluding National Capital Region) 22 44 20 5 8 0 0 67 14 55
2024 Quebec (excluding National Capital Region) 48 31 9 8 0 4 0 83 8 20
2022 National Capital Region 43 33 10 9 6 0 0 76 14 1570
2022 Ontario (excluding National Capital Region) 45 34 8 10 4 0 0 79 13 100
2022 Quebec (excluding National Capital Region) 48 39 7 6 0 0 0 88 6 30
2022 British Columbia 69 7 12 0 11 0 0 77 11 15
2020 National Capital Region 41 34 11 9 4 0 0 76 13 1720
2020 Ontario (excluding National Capital Region) 43 40 4 7 5 0 0 84 12 85
2020 Quebec (excluding National Capital Region) 23 56 15 5 0 0 0 79 5 20
2019 National Capital Region 38 35 11 9 5 0 0 74 15 1715
2019 Ontario (excluding National Capital Region) 45 31 9 8 5 1 0 78 13 65

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 36 40 8 11 6 0 0 76 17 1420
2024 Ontario (excluding National Capital Region) 19 51 16 9 5 0 0 70 14 55
2024 Quebec (excluding National Capital Region) 44 39 0 10 8 0 0 82 18 20
2022 National Capital Region 39 40 7 10 4 0 0 79 14 1570
2022 Ontario (excluding National Capital Region) 33 43 13 5 6 0 0 76 11 100
2022 Quebec (excluding National Capital Region) 37 44 6 6 7 0 0 81 13 30
2022 British Columbia 21 49 13 6 11 0 0 70 17 15
2020 National Capital Region 37 40 10 10 4 0 0 77 13 1705
2020 Ontario (excluding National Capital Region) 49 30 8 11 3 0 0 78 14 85
2020 Quebec (excluding National Capital Region) 41 38 5 10 5 0 0 79 15 20
2019 National Capital Region 34 39 9 13 5 0 0 73 18 1710
2019 Ontario (excluding National Capital Region) 36 38 9 11 6 0 0 74 17 65

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 49 29 9 8 5 0 0 78 13 1425
2024 Ontario (excluding National Capital Region) 37 29 18 7 8 0 0 66 16 55
2024 Quebec (excluding National Capital Region) 53 16 19 8 0 4 0 72 8 20
2022 National Capital Region 51 29 8 7 4 1 0 81 11 1570
2022 Ontario (excluding National Capital Region) 58 21 10 6 5 0 0 79 12 100
2022 Quebec (excluding National Capital Region) 55 23 16 3 4 0 0 78 6 30
2022 British Columbia 41 29 20 0 11 0 0 69 11 15
2020 National Capital Region 51 29 9 7 4 0 0 81 11 1715
2020 Ontario (excluding National Capital Region) 53 31 2 9 5 0 0 83 14 85
2020 Quebec (excluding National Capital Region) 42 52 0 5 0 0 0 95 5 20
2019 National Capital Region 47 29 11 7 5 1 1 77 12 1715
2019 Ontario (excluding National Capital Region) 60 18 7 6 8 0 2 79 14 65

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 31 35 15 12 6 0 1 66 18 1425
2024 Ontario (excluding National Capital Region) 30 32 17 12 8 0 0 62 20 55
2024 Quebec (excluding National Capital Region) 34 52 0 9 5 0 0 86 14 20
2022 National Capital Region 35 36 14 9 4 0 1 72 14 1570
2022 Ontario (excluding National Capital Region) 32 43 8 10 6 0 1 76 16 100
2022 Quebec (excluding National Capital Region) 27 44 3 18 4 0 4 75 22 30
2022 British Columbia 29 48 17 0 6 0 0 77 6 15
2020 National Capital Region 33 37 14 11 4 0 1 71 15 1715
2020 Ontario (excluding National Capital Region) 39 39 9 12 1 0 1 78 13 85
2020 Quebec (excluding National Capital Region) 32 33 10 15 10 0 0 65 25 20
2019 National Capital Region 32 39 12 11 4 0 1 73 15 1710
2019 Ontario (excluding National Capital Region) 32 43 11 11 2 0 2 76 13 65

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 57 21 10 5 5 1 1 80 10 1425
2024 Ontario (excluding National Capital Region) 48 23 15 6 5 4 0 74 11 55
2024 Quebec (excluding National Capital Region) 54 34 9 0 0 4 0 91 0 20
2022 National Capital Region 60 21 9 4 3 2 1 83 8 1565
2022 Ontario (excluding National Capital Region) 69 15 7 3 4 0 3 86 7 100
2022 Quebec (excluding National Capital Region) 43 34 16 3 4 0 0 78 6 30
2022 British Columbia 70 13 6 0 11 0 0 83 11 15
2020 National Capital Region 57 21 11 5 3 2 1 80 9 1715
2020 Ontario (excluding National Capital Region) 60 18 11 6 2 2 1 81 8 85
2020 Quebec (excluding National Capital Region) 52 31 0 11 0 0 6 88 12 20

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 23 34 15 14 11 3 0 59 25 1425
2024 Ontario (excluding National Capital Region) 19 43 15 14 5 4 0 64 20 55
2024 Quebec (excluding National Capital Region) 40 41 14 5 0 0 0 81 5 20
2022 National Capital Region 29 37 14 10 7 4 0 68 17 1570
2022 Ontario (excluding National Capital Region) 42 28 11 6 6 5 2 75 13 100
2022 Quebec (excluding National Capital Region) 3 48 34 0 3 12 0 58 3 30
2022 British Columbia 27 48 7 6 11 0 0 76 17 15
2020 National Capital Region 32 34 15 10 6 3 0 68 16 1720
2020 Ontario (excluding National Capital Region) 40 32 15 5 4 3 0 74 10 85
2020 Quebec (excluding National Capital Region) 27 38 25 5 0 0 5 68 5 20
2019 National Capital Region 31 33 15 10 7 3 0 67 18 1710
2019 Ontario (excluding National Capital Region) 36 32 13 6 8 5 0 72 15 65

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 39 24 15 8 8 1 5 41 59 1425
2024 Ontario (excluding National Capital Region) 46 22 15 4 9 0 5 48 52 55
2024 Quebec (excluding National Capital Region) 75 7 13 0 0 0 5 79 21 20
2022 National Capital Region 44 24 14 5 6 1 5 1570
2022 Ontario (excluding National Capital Region) 48 25 10 4 6 1 6 100
2022 Quebec (excluding National Capital Region) 51 34 11 0 0 0 4 30
2022 British Columbia 50 36 0 14 0 0 0 15
2020 National Capital Region 49 22 15 7 5 0 3 1720
2020 Ontario (excluding National Capital Region) 51 21 10 7 3 4 4 85
2020 Quebec (excluding National Capital Region) 62 20 8 0 10 0 0 20
2019 National Capital Region 52 23 11 6 4 1 3 1710
2019 Ontario (excluding National Capital Region) 61 20 12 0 3 0 5 65

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 54 10 7 4 7 2 16 66 34 1425
2024 Ontario (excluding National Capital Region) 47 14 9 2 10 2 16 58 42 55
2024 Quebec (excluding National Capital Region) 68 11 0 4 0 0 17 82 18 20

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 66 9 6 2 5 4 8 75 25 1420
2024 Ontario (excluding National Capital Region) 64 7 5 0 5 12 8 80 20 55
2024 Quebec (excluding National Capital Region) 80 4 4 0 0 0 12 91 9 20
2022 National Capital Region 72 7 4 2 3 4 7 1570
2022 Ontario (excluding National Capital Region) 70 11 4 1 2 6 6 100
2022 Quebec (excluding National Capital Region) 78 6 3 3 3 5 4 30
2022 British Columbia 70 13 0 11 6 0 0 15
2020 National Capital Region 79 7 4 2 2 3 3 1715
2020 Ontario (excluding National Capital Region) 78 9 2 2 2 4 3 85
2020 Quebec (excluding National Capital Region) 75 5 15 0 5 0 0 20
2019 National Capital Region 78 7 4 2 3 2 4 1705
2019 Ontario (excluding National Capital Region) 77 3 8 3 3 3 3 65

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 70 5 3 2 2 2 15 84 16 1420
2024 Ontario (excluding National Capital Region) 70 8 2 2 3 2 13 82 18 55
2024 Quebec (excluding National Capital Region) 79 9 0 0 0 0 12 90 10 20

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 62 10 6 3 4 2 13 73 27 1425
2024 Ontario (excluding National Capital Region) 63 10 5 2 7 2 11 72 28 55
2024 Quebec (excluding National Capital Region) 76 8 0 4 0 0 12 86 14 20

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 17 30 13 16 17 3 3 51 36 1420
2024 Ontario (excluding National Capital Region) 16 34 8 18 17 2 4 54 37 55
2024 Quebec (excluding National Capital Region) 46 26 5 19 4 0 0 71 23 20
2022 National Capital Region 25 35 10 12 12 4 2 64 25 1570
2022 Ontario (excluding National Capital Region) 24 32 13 13 13 4 1 58 28 100
2022 Quebec (excluding National Capital Region) 17 12 23 17 13 18 0 35 36 30
2022 British Columbia 23 35 11 13 17 0 0 58 30 15
2020 National Capital Region 27 29 14 14 10 3 2 60 26 1720
2020 Ontario (excluding National Capital Region) 34 31 12 11 7 3 1 69 19 85
2020 Quebec (excluding National Capital Region) 14 38 25 15 4 0 5 55 19 20
2019 National Capital Region 27 28 13 14 11 4 3 60 26 1720
2019 Ontario (excluding National Capital Region) 29 36 12 10 6 6 2 70 17 65

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 35 36 11 10 8 0 0 71 18 1425
2024 Ontario (excluding National Capital Region) 30 33 19 11 6 0 0 63 18 55
2024 Quebec (excluding National Capital Region) 35 26 9 17 14 0 0 60 31 20
2022 National Capital Region 42 36 8 8 5 0 0 79 13 1565
2022 Ontario (excluding National Capital Region) 51 33 10 5 1 0 0 84 6 100
2022 Quebec (excluding National Capital Region) 41 35 15 6 3 0 0 76 9 30
2022 British Columbia 41 42 0 6 11 0 0 83 17 15
2020 National Capital Region 43 37 9 8 3 0 0 79 12 1715
2020 Ontario (excluding National Capital Region) 53 34 5 5 3 0 0 87 9 85
2020 Quebec (excluding National Capital Region) 34 32 19 15 0 0 0 66 15 20
2019 National Capital Region 41 36 11 8 4 0 0 77 12 1700
2019 Ontario (excluding National Capital Region) 48 30 9 6 6 0 1 79 12 65

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 40 33 11 9 6 0 0 74 15 1425
2024 Ontario (excluding National Capital Region) 28 40 14 13 5 0 0 68 18 55
2024 Quebec (excluding National Capital Region) 37 43 12 0 8 0 0 80 8 20
2022 National Capital Region 47 33 9 7 4 0 0 80 11 1570
2022 Ontario (excluding National Capital Region) 56 32 5 7 1 0 0 88 7 100
2022 Quebec (excluding National Capital Region) 54 18 24 5 0 0 0 72 5 30
2022 British Columbia 63 19 0 6 11 0 0 83 17 15
2020 National Capital Region 46 32 11 7 4 0 0 79 10 1720
2020 Ontario (excluding National Capital Region) 54 30 9 4 3 0 0 84 7 85
2020 Quebec (excluding National Capital Region) 38 42 15 5 0 0 0 80 5 20
2019 National Capital Region 45 31 13 6 4 0 0 77 10 1710
2019 Ontario (excluding National Capital Region) 48 28 7 7 8 0 1 78 15 65

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 38 35 11 10 6 0 0 73 16 1425
2024 Ontario (excluding National Capital Region) 27 41 15 13 3 0 0 68 17 55
2024 Quebec (excluding National Capital Region) 25 39 17 19 0 0 0 64 19 20
2022 National Capital Region 45 34 9 7 4 0 0 79 11 1565
2022 Ontario (excluding National Capital Region) 53 29 8 4 4 0 2 84 8 100
2022 Quebec (excluding National Capital Region) 34 49 6 7 5 0 0 82 12 30
2022 British Columbia 63 19 0 6 11 0 0 83 17 15
2020 National Capital Region 40 38 10 8 3 0 0 79 12 1715
2020 Ontario (excluding National Capital Region) 42 39 3 11 4 1 0 81 16 85
2020 Quebec (excluding National Capital Region) 45 25 9 21 0 0 0 69 21 20
2019 National Capital Region 40 38 9 8 3 0 1 79 12 1690
2019 Ontario (excluding National Capital Region) 52 30 10 6 2 0 0 82 8 65

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 26 40 17 8 6 4 0 68 15 1425
2024 Ontario (excluding National Capital Region) 25 35 21 11 7 2 0 61 18 55
2024 Quebec (excluding National Capital Region) 37 31 14 10 8 0 0 69 17 20
2022 National Capital Region 30 42 12 8 5 3 0 75 13 1570
2022 Ontario (excluding National Capital Region) 30 41 11 9 5 4 0 73 16 100
2022 Quebec (excluding National Capital Region) 23 45 21 3 0 7 0 73 4 30
2022 British Columbia 22 40 14 6 11 6 0 66 18 15
2020 National Capital Region 32 43 13 7 2 3 0 77 9 1720
2020 Ontario (excluding National Capital Region) 46 38 8 4 2 0 1 85 7 85
2020 Quebec (excluding National Capital Region) 18 63 13 0 5 0 0 81 5 20
2019 National Capital Region 30 42 15 7 3 2 0 74 10 1715
2019 Ontario (excluding National Capital Region) 39 34 10 7 5 3 2 77 12 65

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 37 32 9 12 10 0 0 69 22 1425
2024 Ontario (excluding National Capital Region) 41 33 8 2 16 0 0 74 18 55
2024 Quebec (excluding National Capital Region) 48 36 12 0 5 0 0 83 5 20
2022 National Capital Region 46 30 9 9 5 0 0 76 14 1570
2022 Ontario (excluding National Capital Region) 65 29 3 1 2 0 0 94 3 100
2022 Quebec (excluding National Capital Region) 73 12 6 5 0 4 0 89 5 30
2022 British Columbia 69 12 7 0 11 0 0 82 11 15
2020 National Capital Region 45 30 8 10 6 0 0 75 16 1715
2020 Ontario (excluding National Capital Region) 66 20 7 3 4 0 0 86 7 85
2020 Quebec (excluding National Capital Region) 37 33 15 5 10 0 0 70 15 20
2019 National Capital Region 51 29 7 8 4 0 0 80 13 1710
2019 Ontario (excluding National Capital Region) 58 29 4 6 2 2 0 88 8 65

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 33 34 15 9 7 0 0 68 17 1425
2024 Ontario (excluding National Capital Region) 42 37 18 4 0 0 0 78 4 55
2024 Quebec (excluding National Capital Region) 58 27 9 0 7 0 0 85 7 20
2022 National Capital Region 29 35 19 11 6 0 0 64 17 1565
2022 Ontario (excluding National Capital Region) 53 30 10 6 1 0 0 83 7 100
2022 Quebec (excluding National Capital Region) 52 25 12 8 0 4 0 80 8 30
2022 British Columbia 54 35 0 0 11 0 0 89 11 15
2020 National Capital Region 27 28 21 13 10 0 0 56 22 1715
2020 Ontario (excluding National Capital Region) 37 40 16 3 4 0 0 77 7 85
2020 Quebec (excluding National Capital Region) 23 46 15 5 10 0 0 69 15 20
2019 National Capital Region 31 31 21 10 6 0 0 63 16 1710
2019 Ontario (excluding National Capital Region) 52 24 10 12 2 0 0 76 14 65

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 69 18 5 2 3 1 1 90 5 1425
2024 Ontario (excluding National Capital Region) 64 16 4 9 5 2 0 82 14 55
2024 Quebec (excluding National Capital Region) 70 26 4 0 0 0 0 96 0 20
2022 National Capital Region 73 19 3 2 1 1 1 94 3 1570
2022 Ontario (excluding National Capital Region) 82 12 2 1 2 2 0 95 3 100
2022 Quebec (excluding National Capital Region) 77 15 0 8 0 0 0 92 8 30
2022 British Columbia 81 8 0 0 11 0 0 89 11 15

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 National Capital Region 46 22 33 1425
2024 Ontario (excluding National Capital Region) 40 32 28 55
2024 Quebec (excluding National Capital Region) 20 56 24 20
2022 National Capital Region 45 22 33 1570
2022 Ontario (excluding National Capital Region) 40 32 28 100
2022 Quebec (excluding National Capital Region) 30 20 50 30
2022 British Columbia 42 25 33 15
2020 National Capital Region 39 27 34 1725
2020 Ontario (excluding National Capital Region) 25 36 39 85
2020 Quebec (excluding National Capital Region) 24 42 35 20
2019 National Capital Region 43 23 34 1720
2019 Ontario (excluding National Capital Region) 37 29 35 65

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 National Capital Region 9 25 49 4 4 9 645
2024 Ontario (excluding National Capital Region) 4 8 28 5 33 21 20
2022 National Capital Region 7 27 48 4 5 10 700
2022 Ontario (excluding National Capital Region) 2 28 31 7 18 14 40
2020 National Capital Region 7 27 51 3 4 8 680
2020 Ontario (excluding National Capital Region) 4 28 37 0 22 10 20
2019 National Capital Region 7 24 52 3 7 7 740
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 48 37 6 6 3 0 0 85 9 1425
2024 Ontario (excluding National Capital Region) 37 36 17 7 3 0 0 74 10 55
2024 Quebec (excluding National Capital Region) 53 22 11 13 0 0 0 75 13 20
2022 National Capital Region 53 34 6 4 2 0 0 88 6 1565
2022 Ontario (excluding National Capital Region) 50 32 8 4 5 0 0 82 9 100
2022 Quebec (excluding National Capital Region) 50 37 6 3 3 0 0 88 6 30
2022 British Columbia 42 15 27 6 11 0 0 56 17 15
2020 National Capital Region 53 34 5 5 2 0 0 88 7 1715
2020 Ontario (excluding National Capital Region) 53 31 6 7 2 0 0 84 10 85
2020 Quebec (excluding National Capital Region) 56 29 0 15 0 0 0 85 15 20
2019 National Capital Region 51 34 7 5 2 0 0 85 8 1705
2019 Ontario (excluding National Capital Region) 51 28 8 9 5 0 0 79 14 65

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 19 40 16 14 8 1 0 60 23 1425
2024 Ontario (excluding National Capital Region) 18 40 16 13 11 2 0 59 25 55
2024 Quebec (excluding National Capital Region) 26 40 16 19 0 0 0 65 19 20
2022 National Capital Region 25 42 15 11 5 2 0 68 16 1570
2022 Ontario (excluding National Capital Region) 33 36 9 16 6 1 0 69 22 100
2022 Quebec (excluding National Capital Region) 22 52 9 9 3 4 0 77 13 30
2022 British Columbia 23 51 0 14 11 0 0 75 25 15
2020 National Capital Region 33 42 12 8 3 1 0 76 11 1720
2020 Ontario (excluding National Capital Region) 29 49 12 7 1 1 0 79 9 85
2020 Quebec (excluding National Capital Region) 7 79 9 5 0 0 0 86 5 20
2019 National Capital Region 30 44 15 7 2 1 0 75 9 1715
2019 Ontario (excluding National Capital Region) 33 46 6 12 3 0 0 79 15 65

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 15 28 33 16 6 0 2 23 44 1420
2024 Ontario (excluding National Capital Region) 3 26 40 23 4 0 3 28 30 55
2024 Quebec (excluding National Capital Region) 4 29 58 4 5 0 0 9 33 20
2022 National Capital Region 9 26 37 18 7 0 2 26 36 1565
2022 Ontario (excluding National Capital Region) 8 20 32 25 15 0 1 40 28 100
2022 Quebec (excluding National Capital Region) 6 45 37 11 0 0 0 11 51 30
2022 British Columbia 17 13 40 16 13 0 0 30 31 15
2020 National Capital Region 11 24 37 20 7 0 1 27 36 1715
2020 Ontario (excluding National Capital Region) 7 21 32 25 13 1 0 39 29 85
2020 Quebec (excluding National Capital Region) 4 31 17 39 9 0 0 48 35 20
2019 National Capital Region 12 24 35 20 8 1 1 28 36 1715
2019 Ontario (excluding National Capital Region) 14 19 26 19 18 1 3 39 34 65

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 18 24 32 15 7 1 3 23 44 1420
2024 Ontario (excluding National Capital Region) 7 19 38 21 13 0 2 35 26 55
2024 Quebec (excluding National Capital Region) 9 36 26 21 9 0 0 29 44 20
2022 National Capital Region 14 22 33 19 9 1 2 28 37 1565
2022 Ontario (excluding National Capital Region) 10 19 26 22 18 2 2 42 30 100
2022 Quebec (excluding National Capital Region) 27 29 26 15 3 0 0 18 56 30
2022 British Columbia 11 32 28 13 6 0 10 21 48 15
2020 National Capital Region 13 23 29 22 10 1 1 33 37 1710
2020 Ontario (excluding National Capital Region) 12 24 24 20 17 0 3 38 37 85
2020 Quebec (excluding National Capital Region) 0 19 38 23 9 10 0 36 21 20
2019 National Capital Region 15 20 30 21 11 1 1 33 36 1715
2019 Ontario (excluding National Capital Region) 16 14 35 18 13 2 2 33 31 65

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 15 20 34 22 8 0 2 30 35 1420
2024 Ontario (excluding National Capital Region) 3 9 36 28 20 3 0 49 13 55
2024 Quebec (excluding National Capital Region) 9 16 24 29 21 0 0 50 25 20
2022 National Capital Region 10 20 36 21 11 1 1 32 31 1565
2022 Ontario (excluding National Capital Region) 4 13 27 25 29 0 2 55 17 100
2022 Quebec (excluding National Capital Region) 6 6 44 33 11 0 0 45 12 30
2022 British Columbia 0 6 30 28 35 0 0 64 6 15
2020 National Capital Region 13 23 33 21 9 0 1 30 36 1710
2020 Ontario (excluding National Capital Region) 5 18 25 28 19 1 3 50 24 85
2020 Quebec (excluding National Capital Region) 0 9 43 18 29 0 0 47 9 20
2019 National Capital Region 13 21 33 21 10 0 1 31 35 1715
2019 Ontario (excluding National Capital Region) 12 9 22 27 25 3 2 55 22 65

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 21 22 26 16 10 1 3 27 45 1420
2024 Ontario (excluding National Capital Region) 11 21 28 22 12 0 7 36 34 55
2024 Quebec (excluding National Capital Region) 20 21 23 19 16 0 0 36 41 20
2022 National Capital Region 17 23 25 18 11 1 3 31 42 1565
2022 Ontario (excluding National Capital Region) 10 13 22 16 34 1 4 53 24 100
2022 Quebec (excluding National Capital Region) 17 13 15 33 19 0 3 54 30 30
2022 British Columbia 24 12 15 20 30 0 0 50 36 15
2020 National Capital Region 18 22 28 19 11 2 1 31 41 1715
2020 Ontario (excluding National Capital Region) 10 21 21 31 10 2 4 44 33 85
2020 Quebec (excluding National Capital Region) 4 5 33 43 4 10 0 52 11 20
2019 National Capital Region 15 21 26 20 13 2 2 34 38 1715
2019 Ontario (excluding National Capital Region) 6 25 12 20 26 5 6 52 35 65

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 10 15 26 25 16 2 6 45 27 1425
2024 Ontario (excluding National Capital Region) 6 21 29 14 18 5 7 37 31 55
2024 Quebec (excluding National Capital Region) 17 23 14 18 22 5 0 42 43 20
2022 National Capital Region 12 19 28 21 13 3 4 36 34 1570
2022 Ontario (excluding National Capital Region) 5 16 24 18 25 9 3 50 23 100
2022 Quebec (excluding National Capital Region) 14 21 26 25 10 5 0 36 36 30
2022 British Columbia 11 26 11 22 20 10 0 47 41 15
2020 National Capital Region 8 14 26 30 16 3 2 49 24 1710
2020 Ontario (excluding National Capital Region) 7 14 27 22 21 5 4 47 23 85
2020 Quebec (excluding National Capital Region) 5 26 23 33 13 0 0 46 31 20
2019 National Capital Region 13 16 28 23 16 3 2 41 30 1710
2019 Ontario (excluding National Capital Region) 13 14 18 20 26 3 6 51 30 65

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 16 20 32 18 9 2 3 28 38 1425
2024 Ontario (excluding National Capital Region) 8 23 32 16 13 0 8 32 34 55
2024 Quebec (excluding National Capital Region) 33 5 29 17 15 0 0 32 39 20
2022 National Capital Region 13 23 32 18 10 2 2 29 37 1570
2022 Ontario (excluding National Capital Region) 7 20 25 23 22 2 2 46 28 100
2022 Quebec (excluding National Capital Region) 23 20 39 18 0 0 0 18 42 30
2022 British Columbia 19 7 37 20 6 10 0 29 30 10
2020 National Capital Region 10 19 33 22 11 2 1 35 31 1710
2020 Ontario (excluding National Capital Region) 15 15 24 25 14 2 4 42 32 85
2020 Quebec (excluding National Capital Region) 10 10 23 37 9 10 0 52 22 20
2019 National Capital Region 13 20 34 19 11 1 1 31 34 1710
2019 Ontario (excluding National Capital Region) 15 20 25 15 18 3 5 35 37 65

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 5 15 35 27 15 0 2 44 21 1425
2024 Ontario (excluding National Capital Region) 2 15 34 26 18 2 4 46 18 55
2024 Quebec (excluding National Capital Region) 0 16 45 8 31 0 0 39 16 20
2022 National Capital Region 4 11 35 28 19 0 3 48 16 1570
2022 Ontario (excluding National Capital Region) 4 11 26 26 30 0 2 58 15 100
2022 Quebec (excluding National Capital Region) 7 16 19 32 27 0 0 58 23 30
2022 British Columbia 11 13 20 35 22 0 0 57 24 15
2020 National Capital Region 6 15 38 27 12 0 0 40 22 1720
2020 Ontario (excluding National Capital Region) 2 21 32 26 17 0 2 44 23 85
2020 Quebec (excluding National Capital Region) 0 14 22 44 20 0 0 64 14 20
2019 National Capital Region 14 28 33 16 9 0 0 25 42 1715
2019 Ontario (excluding National Capital Region) 15 22 29 16 15 1 2 32 38 65

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 11 30 18 20 18 2 0 42 39 1420
2024 Ontario (excluding National Capital Region) 12 32 24 16 17 0 0 44 32 55
2024 Quebec (excluding National Capital Region) 17 20 34 29 0 0 0 37 29 20
2022 National Capital Region 15 31 18 20 12 3 0 48 34 1565
2022 Ontario (excluding National Capital Region) 22 35 14 15 9 5 0 60 25 100
2022 Quebec (excluding National Capital Region) 19 32 23 16 6 4 0 53 23 30
2022 British Columbia 30 32 13 14 11 0 0 61 25 15
2020 National Capital Region 23 39 18 12 4 3 0 65 17 1710
2020 Ontario (excluding National Capital Region) 29 38 20 5 4 3 0 70 10 85
2020 Quebec (excluding National Capital Region) 23 63 4 9 0 0 0 86 9 20
2019 National Capital Region 20 37 20 14 4 5 0 60 19 1710
2019 Ontario (excluding National Capital Region) 29 33 14 13 5 5 2 66 19 65

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 54 26 6 7 5 1 0 81 12 1425
2024 Ontario (excluding National Capital Region) 46 33 15 2 3 2 0 80 5 55
2024 Quebec (excluding National Capital Region) 61 32 0 0 8 0 0 92 8 20
2022 National Capital Region 63 24 4 6 3 1 0 87 9 1570
2022 Ontario (excluding National Capital Region) 65 25 2 5 2 0 0 91 7 100
2022 Quebec (excluding National Capital Region) 80 10 6 3 0 0 0 90 3 30
2022 British Columbia 69 14 6 0 11 0 0 83 11 15
2020 National Capital Region 57 24 8 7 4 1 0 82 11 1710
2020 Ontario (excluding National Capital Region) 53 30 7 7 3 0 0 83 11 85
2020 Quebec (excluding National Capital Region) 42 49 4 0 5 0 0 90 5 20
2019 National Capital Region 54 28 7 7 4 0 0 82 11 1715
2019 Ontario (excluding National Capital Region) 54 29 2 9 3 3 0 86 12 65

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 58 28 5 6 4 0 0 86 9 1425
2024 Ontario (excluding National Capital Region) 47 39 9 0 3 2 0 87 3 55
2024 Quebec (excluding National Capital Region) 68 28 0 5 0 0 0 95 5 20
2022 National Capital Region 68 24 3 4 2 0 0 92 5 1570
2022 Ontario (excluding National Capital Region) 76 20 1 2 1 0 0 96 3 100
2022 Quebec (excluding National Capital Region) 79 15 6 0 0 0 0 94 0 30
2022 British Columbia 77 6 6 0 11 0 0 83 11 15
2020 National Capital Region 65 26 4 4 1 0 0 91 5 1700
2020 Ontario (excluding National Capital Region) 69 18 5 5 2 0 0 87 8 85
2020 Quebec (excluding National Capital Region) 58 32 4 5 0 0 0 90 5 20
2019 National Capital Region 60 27 5 5 2 0 0 87 7 1715
2019 Ontario (excluding National Capital Region) 62 24 4 6 3 2 0 86 9 65

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 52 31 7 6 3 1 0 85 8 1425
2024 Ontario (excluding National Capital Region) 39 39 15 4 2 2 0 79 5 55
2024 Quebec (excluding National Capital Region) 51 42 0 8 0 0 0 92 8 20
2022 National Capital Region 59 29 5 3 2 1 0 89 5 1570
2022 Ontario (excluding National Capital Region) 63 29 4 1 1 1 1 94 2 100
2022 Quebec (excluding National Capital Region) 61 35 4 0 0 0 0 96 0 30
2022 British Columbia 50 33 17 0 0 0 0 83 0 15
2020 National Capital Region 57 30 8 3 2 0 0 87 5 1710
2020 Ontario (excluding National Capital Region) 55 32 3 8 2 0 0 87 10 85
2020 Quebec (excluding National Capital Region) 53 37 4 5 0 0 0 90 5 20
2019 National Capital Region 53 33 7 4 2 0 0 87 6 1710
2019 Ontario (excluding National Capital Region) 56 30 3 4 5 1 0 88 9 65

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 31 38 13 8 7 3 0 71 16 1425
2024 Ontario (excluding National Capital Region) 31 29 14 10 11 4 0 63 23 55
2024 Quebec (excluding National Capital Region) 49 42 9 0 0 0 0 91 0 20
2022 National Capital Region 38 37 9 8 6 2 0 77 14 1570
2022 Ontario (excluding National Capital Region) 51 32 7 5 5 0 0 83 10 100
2022 Quebec (excluding National Capital Region) 53 31 7 6 0 3 0 87 7 30
2022 British Columbia 42 33 6 7 11 0 0 76 18 15
2020 National Capital Region 43 37 9 7 2 2 0 81 9 1715
2020 Ontario (excluding National Capital Region) 55 30 8 3 3 0 0 85 6 85
2020 Quebec (excluding National Capital Region) 38 57 0 0 5 0 0 95 5 20
2019 National Capital Region 43 36 11 6 3 2 0 80 9 1705
2019 Ontario (excluding National Capital Region) 53 33 8 0 6 0 0 86 6 65

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 30 37 12 7 5 7 0 74 13 1425
2024 Ontario (excluding National Capital Region) 26 29 18 13 4 10 0 62 18 55
2024 Quebec (excluding National Capital Region) 62 33 0 0 0 5 0 100 0 20
2022 National Capital Region 39 35 10 6 3 6 0 79 10 1565
2022 Ontario (excluding National Capital Region) 43 30 7 9 3 7 0 79 13 100
2022 Quebec (excluding National Capital Region) 38 41 3 8 0 10 0 88 9 30
2022 British Columbia 61 13 8 7 11 0 0 74 18 15
2020 National Capital Region 44 32 12 4 2 4 0 80 7 1715
2020 Ontario (excluding National Capital Region) 58 25 10 6 1 0 1 83 7 85
2020 Quebec (excluding National Capital Region) 48 34 9 4 5 0 0 82 9 20
2019 National Capital Region 49 31 11 3 2 4 0 83 5 1710
2019 Ontario (excluding National Capital Region) 57 24 6 1 6 5 1 86 8 65

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 42 36 8 7 7 0 0 78 14 1425
2024 Ontario (excluding National Capital Region) 46 39 7 2 2 5 0 89 4 55
2024 Quebec (excluding National Capital Region) 60 33 0 8 0 0 0 92 8 20
2022 National Capital Region 52 32 6 6 3 1 0 85 9 1570
2022 Ontario (excluding National Capital Region) 63 28 6 3 1 0 0 91 3 100
2022 Quebec (excluding National Capital Region) 54 37 6 3 0 0 0 91 3 30
2022 British Columbia 49 34 6 11 0 0 0 83 11 15
2020 National Capital Region 60 29 6 3 2 0 0 89 5 1715
2020 Ontario (excluding National Capital Region) 67 23 5 4 1 0 0 90 6 85
2020 Quebec (excluding National Capital Region) 72 23 0 5 0 0 0 95 5 20
2019 National Capital Region 57 31 6 4 2 1 0 88 6 1715
2019 Ontario (excluding National Capital Region) 70 21 4 1 3 0 0 91 5 65

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 41 26 9 7 6 6 6 75 15 1425
2024 Ontario (excluding National Capital Region) 34 19 11 8 9 13 5 65 21 55
2024 Quebec (excluding National Capital Region) 56 21 0 14 0 4 4 85 15 20
2022 National Capital Region 49 26 7 5 3 5 5 83 10 1570
2022 Ontario (excluding National Capital Region) 49 25 5 6 5 7 2 82 12 100
2022 Quebec (excluding National Capital Region) 53 16 13 4 0 14 0 80 4 30
2022 British Columbia 55 21 6 17 0 0 0 77 17 15

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 39 26 10 8 6 6 6 74 15 1425
2024 Ontario (excluding National Capital Region) 30 21 10 15 8 11 5 60 27 55
2024 Quebec (excluding National Capital Region) 47 39 5 0 0 4 4 95 0 20
2022 National Capital Region 47 25 8 6 4 5 5 80 11 1565
2022 Ontario (excluding National Capital Region) 50 22 6 6 6 8 2 80 13 100
2022 Quebec (excluding National Capital Region) 44 25 13 4 0 14 0 81 4 30
2022 British Columbia 62 15 6 11 6 0 0 77 17 15

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 25 23 23 7 3 17 1 59 13 1425
2024 Ontario (excluding National Capital Region) 15 27 23 8 7 19 0 53 19 55
2024 Quebec (excluding National Capital Region) 42 20 25 0 0 13 0 71 0 20
2022 National Capital Region 30 27 22 5 2 13 1 67 7 1570
2022 Ontario (excluding National Capital Region) 32 27 23 4 2 11 1 67 7 100
2022 Quebec (excluding National Capital Region) 30 25 24 8 0 12 0 63 9 30
2022 British Columbia 24 7 30 28 11 0 0 31 39 15
2020 National Capital Region 42 32 14 5 2 5 0 78 7 1720
2020 Ontario (excluding National Capital Region) 55 24 11 6 2 1 1 81 8 85
2020 Quebec (excluding National Capital Region) 43 38 9 4 5 0 0 81 9 20

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 37 31 10 6 7 6 4 74 15 1425
2024 Ontario (excluding National Capital Region) 34 30 5 12 4 11 3 76 18 55
2024 Quebec (excluding National Capital Region) 54 33 9 0 0 0 4 90 0 20
2022 National Capital Region 43 32 8 5 4 5 3 81 10 1565
2022 Ontario (excluding National Capital Region) 49 28 4 7 4 5 2 83 12 100
2022 Quebec (excluding National Capital Region) 35 35 9 5 0 17 0 83 6 30
2022 British Columbia 31 37 15 0 17 0 0 67 17 15
2020 National Capital Region 50 26 9 5 3 4 2 82 9 1715
2020 Ontario (excluding National Capital Region) 62 20 6 4 4 0 3 85 9 85
2020 Quebec (excluding National Capital Region) 45 32 0 15 0 5 4 83 17 20

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 10 17 21 6 6 35 5 44 20 1420
2024 Ontario (excluding National Capital Region) 7 13 13 4 4 54 6 49 19 55
2024 Quebec (excluding National Capital Region) 8 38 0 4 8 37 5 80 20 20
2022 National Capital Region 11 19 19 5 4 37 5 52 15 1565
2022 Ontario (excluding National Capital Region) 14 10 16 4 4 44 8 49 17 100
2022 Quebec (excluding National Capital Region) 3 15 23 7 0 52 0 37 15 30
2022 British Columbia 5 0 32 8 0 49 6 12 18 15

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 National Capital Region 4 5 13 16 38 22 3 11 72 40

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 29 28 15 8 7 6 8 66 17 1425
2024 Ontario (excluding National Capital Region) 21 27 30 3 3 10 7 57 8 55
2024 Quebec (excluding National Capital Region) 18 51 11 16 0 0 4 71 17 20
2022 National Capital Region 36 26 12 6 4 8 8 73 12 1570
2022 Ontario (excluding National Capital Region) 31 37 11 6 2 8 5 79 9 100
2022 Quebec (excluding National Capital Region) 34 29 20 0 0 10 7 76 0 30
2022 British Columbia 19 27 6 0 11 10 27 73 18 15
2020 National Capital Region 32 29 15 7 4 7 6 70 12 1715
2020 Ontario (excluding National Capital Region) 31 38 8 7 9 6 0 74 17 85
2020 Quebec (excluding National Capital Region) 18 45 9 0 9 8 10 78 12 20
2019 National Capital Region 37 28 12 8 5 6 4 72 14 1710
2019 Ontario (excluding National Capital Region) 42 28 6 3 5 10 6 84 9 65

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 35 37 10 8 7 2 1 74 15 1420
2024 Ontario (excluding National Capital Region) 30 40 8 11 3 7 0 76 16 55
2024 Quebec (excluding National Capital Region) 13 65 12 9 0 0 0 79 9 20
2022 National Capital Region 34 35 12 10 4 4 2 73 15 1565
2022 Ontario (excluding National Capital Region) 40 32 9 5 4 8 1 80 10 100
2022 Quebec (excluding National Capital Region) 22 39 26 3 3 7 0 65 7 30
2022 British Columbia 6 35 5 35 11 7 0 45 49 15
2020 National Capital Region 42 34 10 7 3 2 2 79 10 1720
2020 Ontario (excluding National Capital Region) 45 34 13 4 3 1 1 80 7 85
2020 Quebec (excluding National Capital Region) 28 41 10 5 5 0 10 78 11 20
2019 National Capital Region 43 34 10 7 3 3 1 80 10 1715
2019 Ontario (excluding National Capital Region) 45 28 10 4 7 5 1 78 11 65

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 33 36 16 7 6 2 0 70 14 1425
2024 Ontario (excluding National Capital Region) 32 39 15 5 5 4 0 74 11 55
2024 Quebec (excluding National Capital Region) 40 47 5 8 0 0 0 87 8 20
2022 National Capital Region 31 38 17 7 4 4 0 71 11 1565
2022 Ontario (excluding National Capital Region) 47 30 14 6 2 2 0 78 8 100
2022 Quebec (excluding National Capital Region) 28 57 11 0 4 0 0 85 4 30
2022 British Columbia 34 35 20 0 11 0 0 69 11 15
2020 National Capital Region 40 36 14 5 2 2 0 78 7 1715
2020 Ontario (excluding National Capital Region) 47 34 11 5 1 1 0 83 6 85
2020 Quebec (excluding National Capital Region) 50 35 9 0 5 0 0 85 5 20
2019 National Capital Region 39 37 14 5 2 2 0 77 8 1710
2019 Ontario (excluding National Capital Region) 47 32 7 3 8 2 1 81 11 65

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 18 20 19 14 15 12 3 44 34 1425
2024 Ontario (excluding National Capital Region) 14 22 28 19 5 11 1 41 28 55
2024 Quebec (excluding National Capital Region) 36 33 20 5 0 0 7 73 5 20
2022 National Capital Region 20 19 18 12 12 15 4 48 30 1570
2022 Ontario (excluding National Capital Region) 29 31 10 10 5 13 3 71 17 100
2022 Quebec (excluding National Capital Region) 15 26 28 3 3 16 10 54 8 30
2022 British Columbia 14 26 20 5 17 10 7 48 27 15
2020 National Capital Region 25 22 17 11 8 13 4 56 23 1715
2020 Ontario (excluding National Capital Region) 35 30 11 8 6 10 0 72 16 85
2020 Quebec (excluding National Capital Region) 19 51 4 5 5 15 0 83 12 20
2019 National Capital Region 22 21 19 12 11 12 4 50 27 1720
2019 Ontario (excluding National Capital Region) 36 21 14 4 9 14 1 67 16 65

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 36 44 4 11 4 0 0 80 16 1425
2024 Ontario (excluding National Capital Region) 27 52 10 9 3 0 0 78 12 55
2024 Quebec (excluding National Capital Region) 48 38 5 9 0 0 0 86 9 20
2022 National Capital Region 45 43 2 6 3 0 0 88 10 1570
2022 Ontario (excluding National Capital Region) 49 35 4 10 3 0 0 84 12 100
2022 Quebec (excluding National Capital Region) 40 50 7 3 0 0 0 90 3 30
2022 British Columbia 40 42 0 7 11 0 0 82 18 15
2020 National Capital Region 35 45 5 12 2 0 0 81 14 1725
2020 Ontario (excluding National Capital Region) 45 41 3 8 3 0 0 86 11 85
2020 Quebec (excluding National Capital Region) 39 37 5 19 0 0 0 76 19 20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 27 29 10 18 15 0 1 56 34 1425
2024 Ontario (excluding National Capital Region) 33 34 13 7 12 0 1 68 19 55
2024 Quebec (excluding National Capital Region) 63 27 5 0 0 0 5 95 0 20
2022 National Capital Region 40 35 9 10 5 0 0 76 16 1570
2022 Ontario (excluding National Capital Region) 66 23 6 3 1 0 2 91 3 100
2022 Quebec (excluding National Capital Region) 58 30 7 0 0 0 6 93 0 30
2022 British Columbia 61 28 0 0 11 0 0 89 11 15
2020 National Capital Region 30 38 11 14 4 0 1 70 19 1715
2020 Ontario (excluding National Capital Region) 42 35 11 9 3 0 0 77 12 85
2020 Quebec (excluding National Capital Region) 28 43 10 10 10 0 0 70 20 20
2019 National Capital Region 45 32 5 11 7 0 0 76 18 1715
2019 Ontario (excluding National Capital Region) 60 26 9 6 0 0 0 85 6 65

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 40 34 10 10 5 0 0 74 15 1425
2024 Ontario (excluding National Capital Region) 39 30 17 10 4 0 0 69 14 55
2024 Quebec (excluding National Capital Region) 43 47 10 0 0 0 0 90 0 20
2022 National Capital Region 46 32 10 7 4 1 0 79 11 1565
2022 Ontario (excluding National Capital Region) 50 29 6 7 2 1 4 84 10 100
2022 Quebec (excluding National Capital Region) 45 35 10 3 0 0 7 86 3 30
2022 British Columbia 63 13 6 6 11 0 0 77 17 15
2020 National Capital Region 41 35 10 9 3 0 1 77 12 1710
2020 Ontario (excluding National Capital Region) 62 25 6 4 2 0 0 87 7 85
2020 Quebec (excluding National Capital Region) 32 38 4 15 10 0 0 70 25 20
2019 National Capital Region 54 33 6 5 2 1 0 87 6 1700
2019 Ontario (excluding National Capital Region) 69 18 9 2 0 2 0 89 2 65

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 68 19 5 5 2 0 0 88 7 1420
2024 Ontario (excluding National Capital Region) 59 29 4 6 0 2 0 89 6 55
2024 Quebec (excluding National Capital Region) 66 29 5 0 0 0 0 95 0 20

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 61 21 7 6 4 0 0 83 10 1425
2024 Ontario (excluding National Capital Region) 55 28 10 5 0 2 0 84 5 55
2024 Quebec (excluding National Capital Region) 47 33 15 4 0 0 0 81 4 20

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 82 10 4 2 1 0 0 93 3 1425
2024 Ontario (excluding National Capital Region) 81 9 4 5 0 2 0 91 5 55
2024 Quebec (excluding National Capital Region) 77 18 0 5 0 0 0 95 5 20
2022 National Capital Region 85 9 2 2 1 0 0 95 3 1570
2022 Ontario (excluding National Capital Region) 94 2 2 0 2 0 0 96 2 100
2022 Quebec (excluding National Capital Region) 77 11 4 3 3 0 3 90 6 30
2022 British Columbia 89 0 0 0 11 0 0 89 11 15
2019 National Capital Region 86 8 2 2 1 0 1 95 3 1715
2019 Ontario (excluding National Capital Region) 87 6 3 2 0 0 2 95 2 65

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 42 30 19 4 2 3 0 74 7 1425
2024 Ontario (excluding National Capital Region) 25 50 8 7 2 5 2 82 9 55
2024 Quebec (excluding National Capital Region) 41 32 21 0 0 0 7 78 0 20
2022 National Capital Region 45 28 16 7 2 2 0 75 9 1570
2022 Ontario (excluding National Capital Region) 47 29 18 3 0 3 0 79 3 100
2022 Quebec (excluding National Capital Region) 32 30 28 7 0 4 0 64 7 30
2022 British Columbia 39 30 13 7 11 0 0 69 18 15
2020 National Capital Region 47 27 16 6 2 2 0 76 8 1720
2020 Ontario (excluding National Capital Region) 50 27 16 2 0 3 1 81 2 85
2020 Quebec (excluding National Capital Region) 23 19 38 15 5 0 0 42 20 20
2019 National Capital Region 48 27 16 5 2 3 0 77 6 1720
2019 Ontario (excluding National Capital Region) 51 17 15 8 0 9 0 75 8 65

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 13 87 1425
2022 National Capital Region 9 91 1570
2022 Ontario (excluding National Capital Region) 12 88 100
2020 National Capital Region 10 90 1725
2020 Ontario (excluding National Capital Region) 13 87 85
2019 National Capital Region 13 87 1715
2019 Ontario (excluding National Capital Region) 11 89 65

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 38 62 180
2022 National Capital Region 35 65 155
2022 Ontario (excluding National Capital Region) 72 28 15
2020 National Capital Region 45 55 170
2019 National Capital Region 43 57 230

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 67 33 180
2022 National Capital Region 66 34 155
2022 Ontario (excluding National Capital Region) 48 52 15
2020 National Capital Region 71 29 170
2019 National Capital Region 67 33 230

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 11 89 180
2022 National Capital Region 11 89 155
2022 Ontario (excluding National Capital Region) 7 93 15
2020 National Capital Region 3 97 170
2019 National Capital Region 7 93 230

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 0 100 180
2022 National Capital Region 0 100 155
2022 Ontario (excluding National Capital Region) 0 100 15
2020 National Capital Region 0 100 170
2019 National Capital Region 0 100 230

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 9 91 180
2022 National Capital Region 7 93 155
2022 Ontario (excluding National Capital Region) 20 80 15
2020 National Capital Region 8 92 170
2019 National Capital Region 9 91 230

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 4 96 180
2022 National Capital Region 3 97 155
2022 Ontario (excluding National Capital Region) 0 100 15
2020 National Capital Region 4 96 170

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 4 96 180
2022 National Capital Region 4 96 155
2022 Ontario (excluding National Capital Region) 7 93 15
2020 National Capital Region 6 94 170
2019 National Capital Region 4 96 230

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 37 63 180
2022 National Capital Region 38 62 155
2022 Ontario (excluding National Capital Region) 34 66 15
2020 National Capital Region 38 62 170
2019 National Capital Region 39 61 225

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 39 61 180
2022 National Capital Region 38 62 155
2022 Ontario (excluding National Capital Region) 54 46 15
2020 National Capital Region 50 50 170
2019 National Capital Region 46 54 225

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 54 46 180
2022 National Capital Region 51 49 155
2022 Ontario (excluding National Capital Region) 48 52 15
2020 National Capital Region 48 52 170
2019 National Capital Region 55 45 225

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 49 51 180
2022 National Capital Region 41 59 155
2022 Ontario (excluding National Capital Region) 51 49 15
2020 National Capital Region 47 53 170
2019 National Capital Region 45 55 225

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 39 61 180
2022 National Capital Region 35 65 155
2022 Ontario (excluding National Capital Region) 31 69 15
2020 National Capital Region 44 56 170
2019 National Capital Region 39 61 225

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 55 45 180
2022 National Capital Region 46 54 155
2022 Ontario (excluding National Capital Region) 40 60 15
2020 National Capital Region 58 42 170
2019 National Capital Region 53 47 225

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 32 68 180
2022 National Capital Region 35 65 155
2022 Ontario (excluding National Capital Region) 30 70 15
2020 National Capital Region 34 66 170
2019 National Capital Region 32 68 225

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 0 100 180
2022 National Capital Region 0 100 155
2022 Ontario (excluding National Capital Region) 0 100 15
2020 Ontario (excluding National Capital Region) 0 100 10

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 4 96 180
2022 National Capital Region 5 95 155
2022 Ontario (excluding National Capital Region) 0 100 15
2020 National Capital Region 6 94 170
2019 National Capital Region 3 97 225

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 15 85 180
2022 National Capital Region 12 88 155
2022 Ontario (excluding National Capital Region) 0 100 15
2020 National Capital Region 12 88 170
2019 National Capital Region 8 92 225

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 50 50 180
2022 National Capital Region 54 46 155
2022 Ontario (excluding National Capital Region) 28 72 15
2020 National Capital Region 54 46 170
2019 National Capital Region 53 47 225

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 20 80 180
2022 National Capital Region 19 81 155
2022 Ontario (excluding National Capital Region) 6 94 15
2020 National Capital Region 19 81 170
2019 National Capital Region 20 80 225

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 14 86 180
2022 National Capital Region 13 87 155
2022 Ontario (excluding National Capital Region) 20 80 15
2020 National Capital Region 13 87 170
2019 National Capital Region 17 83 225

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 54 46 180
2022 National Capital Region 57 43 155
2022 Ontario (excluding National Capital Region) 22 78 15
2020 National Capital Region 57 43 170
2019 National Capital Region 55 45 225

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 27 73 180
2022 National Capital Region 30 70 155
2022 Ontario (excluding National Capital Region) 24 76 15
2020 National Capital Region 22 78 170
2019 National Capital Region 27 73 225

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 13 87 180
2022 National Capital Region 16 84 155
2022 Ontario (excluding National Capital Region) 14 86 15
2020 National Capital Region 11 89 170
2019 National Capital Region 9 91 225

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 13 87 180
2022 National Capital Region 9 91 155
2022 Ontario (excluding National Capital Region) 21 79 15
2020 National Capital Region 9 91 170
2019 National Capital Region 9 91 225

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 15 85 180
2022 National Capital Region 11 89 155
2022 Ontario (excluding National Capital Region) 14 86 15
2020 National Capital Region 10 90 170
2019 National Capital Region 16 84 225

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 3 97 180
2022 National Capital Region 7 93 155
2022 Ontario (excluding National Capital Region) 0 100 15
2020 National Capital Region 3 97 170
2019 National Capital Region 3 97 225

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 11 89 180
2022 National Capital Region 9 91 155
2022 Ontario (excluding National Capital Region) 14 86 15
2020 National Capital Region 11 89 170
2019 National Capital Region 9 91 225

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 20 80 180
2022 National Capital Region 13 87 155
2022 Ontario (excluding National Capital Region) 14 86 15
2020 National Capital Region 17 83 170
2019 National Capital Region 13 87 225

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 24 76 180
2022 National Capital Region 26 74 155
2022 Ontario (excluding National Capital Region) 38 62 15
2020 National Capital Region 25 75 170
2019 National Capital Region 27 73 225

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 7 93 175
2022 National Capital Region 9 91 145
2022 Ontario (excluding National Capital Region) 17 83 15
2020 National Capital Region 6 94 165
2019 National Capital Region 8 92 215

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 17 83 175
2022 National Capital Region 14 86 145
2022 Ontario (excluding National Capital Region) 29 71 15
2020 National Capital Region 19 81 165
2019 National Capital Region 16 84 215

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 8 92 175
2022 National Capital Region 5 95 145
2022 Ontario (excluding National Capital Region) 24 76 15
2020 National Capital Region 7 93 165
2019 National Capital Region 7 93 215

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 5 95 175
2022 National Capital Region 4 96 145
2022 Ontario (excluding National Capital Region) 0 100 15
2020 National Capital Region 8 92 165
2019 National Capital Region 5 95 215

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 8 92 175
2022 National Capital Region 11 89 145
2022 Ontario (excluding National Capital Region) 7 93 15
2020 National Capital Region 12 88 165
2019 National Capital Region 11 89 215

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 5 95 175
2022 National Capital Region 9 91 145
2022 Ontario (excluding National Capital Region) 7 93 15
2020 National Capital Region 18 82 165
2019 National Capital Region 8 92 215

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 11 89 175
2022 National Capital Region 22 78 145
2022 Ontario (excluding National Capital Region) 27 73 15
2020 National Capital Region 18 82 165
2019 National Capital Region 28 72 215

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 13 87 175
2022 National Capital Region 13 87 145
2022 Ontario (excluding National Capital Region) 7 93 15
2020 National Capital Region 16 84 165
2019 National Capital Region 13 87 215

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 14 86 175
2022 National Capital Region 14 86 145
2022 Ontario (excluding National Capital Region) 14 86 15
2020 National Capital Region 15 85 165
2019 National Capital Region 13 87 215

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 34 66 175
2022 National Capital Region 32 68 145
2022 Ontario (excluding National Capital Region) 7 93 15
2020 National Capital Region 41 59 165
2019 National Capital Region 31 69 215

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 20 80 175
2022 National Capital Region 9 91 145
2022 Ontario (excluding National Capital Region) 0 100 15
2020 National Capital Region 10 90 165
2019 National Capital Region 6 94 215

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 44 56 175
2022 National Capital Region 55 45 145
2022 Ontario (excluding National Capital Region) 30 70 15
2020 National Capital Region 56 44 165
2019 National Capital Region 51 49 215

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 3 97 175
2022 National Capital Region 2 98 145
2022 Ontario (excluding National Capital Region) 0 100 15

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 59 41 175
2022 National Capital Region 61 39 145
2022 Ontario (excluding National Capital Region) 20 80 15
2020 National Capital Region 65 35 165
2019 National Capital Region 56 44 215

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 5 95 175

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 11 89 175
2022 National Capital Region 11 89 145
2022 Ontario (excluding National Capital Region) 13 87 15
2020 National Capital Region 14 86 165
2019 National Capital Region 8 92 215

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 11 10 12 5 6 43 13 48 24 1420
2024 Ontario (excluding National Capital Region) 11 8 14 5 4 47 11 46 21 55
2022 National Capital Region 13 11 11 4 3 46 12 56 18 1570
2022 Ontario (excluding National Capital Region) 23 8 13 3 3 39 11 61 13 100
2020 National Capital Region 18 14 15 4 3 38 7 59 14 1720
2020 Ontario (excluding National Capital Region) 31 21 9 8 5 18 9 70 18 85
2020 Quebec (excluding National Capital Region) 24 4 10 4 5 42 10 60 20 20
2019 National Capital Region 19 13 17 6 5 31 9 53 18 1720
2019 Ontario (excluding National Capital Region) 26 13 16 6 1 27 10 62 12 65

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 25 30 13 7 5 18 2 68 15 1425
2024 Ontario (excluding National Capital Region) 20 21 23 9 2 22 3 55 15 55
2024 Quebec (excluding National Capital Region) 22 57 0 7 0 11 4 92 8 20
2022 National Capital Region 30 31 12 5 3 17 2 75 10 1570
2022 Ontario (excluding National Capital Region) 40 29 13 2 2 11 3 81 5 100
2022 Quebec (excluding National Capital Region) 24 42 9 0 0 25 0 87 0 30
2020 National Capital Region 37 28 16 5 3 11 1 73 9 1720
2020 Ontario (excluding National Capital Region) 47 22 11 6 3 8 3 77 11 85
2020 Quebec (excluding National Capital Region) 49 17 14 0 5 15 0 78 6 20
2019 National Capital Region 38 28 16 4 3 10 1 74 9 1715
2019 Ontario (excluding National Capital Region) 54 21 6 10 1 6 1 81 13 65

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 10 90 1420
2022 National Capital Region 8 92 1570
2022 Ontario (excluding National Capital Region) 6 94 100
2020 National Capital Region 7 93 1725
2020 Ontario (excluding National Capital Region) 10 90 85
2019 National Capital Region 8 92 1715

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 24 76 140
2022 National Capital Region 29 71 130
2020 National Capital Region 33 67 120
2019 National Capital Region 38 62 140

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 75 25 140
2022 National Capital Region 81 19 130
2020 National Capital Region 82 18 120
2019 National Capital Region 80 20 140

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 National Capital Region 3 97 130
2020 National Capital Region 6 94 120
2019 National Capital Region 4 96 140

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 0 100 140
2022 National Capital Region 0 100 130
2020 National Capital Region 0 100 120
2019 National Capital Region 0 100 140

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 9 91 140
2022 National Capital Region 9 91 130
2020 National Capital Region 9 91 120
2019 National Capital Region 7 93 140

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 7 93 140
2022 National Capital Region 3 97 130
2020 National Capital Region 5 95 120

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 16 84 140
2022 National Capital Region 9 91 130
2020 National Capital Region 5 95 120
2019 National Capital Region 6 94 140

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 37 63 135
2022 National Capital Region 29 71 130
2020 National Capital Region 35 65 120
2019 National Capital Region 28 72 140

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 23 77 135
2022 National Capital Region 17 83 130
2020 National Capital Region 23 77 120
2019 National Capital Region 16 84 140

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 11 89 135
2022 National Capital Region 19 81 130
2020 National Capital Region 22 78 120
2019 National Capital Region 23 77 140

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 7 93 135
2022 National Capital Region 6 94 130
2020 National Capital Region 6 94 120
2019 National Capital Region 6 94 140

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 29 71 135
2022 National Capital Region 19 81 130
2020 National Capital Region 30 70 120
2019 National Capital Region 37 63 140

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 30 70 135
2022 National Capital Region 25 75 130
2020 National Capital Region 25 75 120
2019 National Capital Region 31 69 140

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 8 92 135
2022 National Capital Region 8 92 130
2020 National Capital Region 5 95 120
2019 National Capital Region 4 96 140

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 6 94 135
2022 National Capital Region 7 93 130

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 7 93 135
2022 National Capital Region 3 97 130
2020 National Capital Region 12 88 120
2019 National Capital Region 9 91 140

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 19 81 135
2022 National Capital Region 18 82 130
2020 National Capital Region 23 77 120
2019 National Capital Region 20 80 140

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 National Capital Region 0 100 130
2019 National Capital Region 0 100 140

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 36 64 135
2022 National Capital Region 32 68 130
2020 National Capital Region 16 84 120
2019 National Capital Region 18 82 140

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 0 100 135
2022 National Capital Region 0 100 130

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 22 78 140
2022 National Capital Region 35 65 130
2020 National Capital Region 29 71 120
2019 National Capital Region 31 69 140

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 9 91 140
2022 National Capital Region 17 83 130
2020 National Capital Region 8 92 120
2019 National Capital Region 13 87 140

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 4 96 140
2022 National Capital Region 10 90 130
2020 National Capital Region 5 95 120
2019 National Capital Region 4 96 140

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 9 91 140
2022 National Capital Region 10 90 130
2019 National Capital Region 5 95 140

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 7 93 140
2022 National Capital Region 10 90 130
2020 National Capital Region 4 96 120
2019 National Capital Region 9 91 140

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 National Capital Region 4 96 130

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 9 91 140
2022 National Capital Region 5 95 130
2020 National Capital Region 10 90 120
2019 National Capital Region 8 92 140

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 15 85 140
2022 National Capital Region 14 86 130
2020 National Capital Region 10 90 120
2019 National Capital Region 8 92 140

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 55 45 140
2022 National Capital Region 51 49 130
2020 National Capital Region 56 44 120
2019 National Capital Region 55 45 140

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 National Capital Region 3 97 125

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 9 91 135
2022 National Capital Region 16 84 125

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 National Capital Region 2 98 125

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 0 100 135
2022 National Capital Region 2 98 125

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 National Capital Region 9 91 125

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 5 95 135
2022 National Capital Region 5 95 125

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 8 92 135
2022 National Capital Region 14 86 125

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 14 86 135
2022 National Capital Region 15 85 125

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 9 91 135
2022 National Capital Region 11 89 125

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 31 69 135
2022 National Capital Region 30 70 125

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 12 88 135
2022 National Capital Region 8 92 125

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 50 50 135
2022 National Capital Region 49 51 125

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 National Capital Region 3 97 125

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 69 31 135
2022 National Capital Region 63 37 125

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 15 85 135
2022 National Capital Region 13 87 125

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 12 11 13 5 4 45 10 52 19 1425
2024 Ontario (excluding National Capital Region) 14 10 17 2 5 48 3 49 15 55
2022 National Capital Region 14 11 13 4 3 47 8 56 15 1570
2022 Ontario (excluding National Capital Region) 29 8 12 4 2 38 7 68 11 100
2020 National Capital Region 19 13 15 3 2 41 6 61 11 1720
2020 Ontario (excluding National Capital Region) 37 18 15 4 2 19 5 72 9 85
2020 Quebec (excluding National Capital Region) 21 28 4 0 5 31 10 84 9 20
2019 National Capital Region 20 12 18 4 3 35 9 57 11 1720
2019 Ontario (excluding National Capital Region) 27 13 15 1 3 31 9 67 7 65

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 25 28 15 7 4 18 3 67 14 1425
2024 Ontario (excluding National Capital Region) 26 24 19 4 5 23 0 64 12 55
2024 Quebec (excluding National Capital Region) 34 48 4 0 0 11 4 96 0 20
2022 National Capital Region 31 29 13 5 3 17 2 74 10 1565
2022 Ontario (excluding National Capital Region) 43 26 12 3 2 12 2 80 6 100
2022 Quebec (excluding National Capital Region) 22 37 9 5 0 27 0 81 6 30
2020 National Capital Region 37 28 15 4 2 13 1 76 7 1720
2020 Ontario (excluding National Capital Region) 48 25 11 4 2 7 2 80 7 85
2020 Quebec (excluding National Capital Region) 39 27 10 0 5 19 0 82 6 20
2019 National Capital Region 39 28 14 3 2 12 1 77 6 1720
2019 Ontario (excluding National Capital Region) 50 26 11 1 3 7 2 84 5 65

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 22 78 1425
2024 Ontario (excluding National Capital Region) 26 74 55
2024 Quebec (excluding National Capital Region) 12 88 20
2022 National Capital Region 14 86 1570
2022 Ontario (excluding National Capital Region) 14 86 100
2022 Quebec (excluding National Capital Region) 9 91 30
2022 British Columbia 12 88 15
2020 National Capital Region 11 89 1725
2020 Ontario (excluding National Capital Region) 18 82 85
2020 Quebec (excluding National Capital Region) 24 76 20
2019 National Capital Region 12 88 1720
2019 Ontario (excluding National Capital Region) 9 91 65

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 65 35 325
2024 Ontario (excluding National Capital Region) 69 31 15
2022 National Capital Region 71 29 225
2022 Ontario (excluding National Capital Region) 48 52 15
2020 National Capital Region 56 44 190

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 80 20 325
2024 Ontario (excluding National Capital Region) 79 21 15
2022 National Capital Region 75 25 225
2022 Ontario (excluding National Capital Region) 75 25 15
2020 National Capital Region 73 27 190
2019 National Capital Region 81 19 205

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 44 30 9 8 7 2 0 76 15 260
2024 Ontario (excluding National Capital Region) 38 37 8 8 9 0 0 75 17 10
2022 National Capital Region 40 34 8 11 6 1 1 74 17 165
2022 Ontario (excluding National Capital Region) 50 39 0 0 0 12 0 100 0 10
2020 National Capital Region 52 28 4 12 3 0 0 80 15 135
2019 National Capital Region 50 29 8 9 3 0 2 80 12 165

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 48 29 8 5 5 2 2 81 11 1420
2024 Ontario (excluding National Capital Region) 46 29 5 9 5 5 0 79 15 55
2024 Quebec (excluding National Capital Region) 53 43 4 0 0 0 0 96 0 20
2022 National Capital Region 54 27 5 5 3 3 3 86 8 1570
2022 Ontario (excluding National Capital Region) 56 24 6 6 2 2 4 85 9 100
2022 Quebec (excluding National Capital Region) 59 22 8 0 0 5 6 91 0 30
2022 British Columbia 69 0 31 0 0 0 0 69 0 15
2020 National Capital Region 56 27 6 4 2 2 3 87 7 1725
2020 Ontario (excluding National Capital Region) 54 23 8 7 2 0 6 82 10 85
2020 Quebec (excluding National Capital Region) 53 37 0 10 0 0 0 90 10 20
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 59 23 5 6 6 1 1 83 11 1425
2024 Ontario (excluding National Capital Region) 48 26 6 12 5 2 0 76 18 55
2024 Quebec (excluding National Capital Region) 64 15 5 10 0 7 0 85 10 20
2022 National Capital Region 62 24 5 5 4 1 0 86 9 1570
2022 Ontario (excluding National Capital Region) 64 21 6 4 3 1 0 86 8 100
2022 Quebec (excluding National Capital Region) 75 18 7 0 0 0 0 93 0 30
2022 British Columbia 86 8 6 0 0 0 0 94 0 15
2020 National Capital Region 57 26 7 5 3 1 0 84 9 1715
2020 Ontario (excluding National Capital Region) 57 27 9 4 3 0 0 83 7 85
2020 Quebec (excluding National Capital Region) 74 21 0 5 0 0 0 95 5 15

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 5 6 13 7 35 6 28 64 16 1420
2024 Ontario (excluding National Capital Region) 2 3 18 3 38 6 30 64 8 55
2024 Quebec (excluding National Capital Region) 0 4 5 0 40 8 43 82 8 20
2022 National Capital Region 3 6 10 8 40 6 28 71 13 1565
2022 Ontario (excluding National Capital Region) 5 6 11 7 42 4 25 69 15 100
2022 Quebec (excluding National Capital Region) 0 11 11 9 26 3 39 61 19 30
2022 British Columbia 6 0 25 7 39 10 14 59 8 15

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 17 38 18 13 8 5 0 59 22 1420
2024 Ontario (excluding National Capital Region) 17 37 14 16 9 7 0 59 26 55
2024 Quebec (excluding National Capital Region) 22 64 15 0 0 0 0 85 0 20
2022 National Capital Region 29 42 13 8 4 3 0 73 13 1565
2022 Ontario (excluding National Capital Region) 32 45 8 8 3 5 0 80 11 100
2022 Quebec (excluding National Capital Region) 32 36 11 10 8 3 0 70 19 30
2022 British Columbia 26 48 15 0 11 0 0 74 11 15
2020 National Capital Region 41 40 11 5 2 2 0 83 6 1720
2020 Ontario (excluding National Capital Region) 47 39 7 5 1 0 1 87 6 85
2020 Quebec (excluding National Capital Region) 42 43 0 5 5 5 0 89 11 20
2019 National Capital Region 35 39 13 7 2 3 0 77 9 1715
2019 Ontario (excluding National Capital Region) 35 29 21 8 6 2 0 65 14 65

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 National Capital Region 9 24 34 23 10 1425
2024 Ontario (excluding National Capital Region) 11 18 42 23 6 55
2024 Quebec (excluding National Capital Region) 23 41 33 4 0 20
2022 National Capital Region 10 27 37 19 7 1570
2022 Ontario (excluding National Capital Region) 7 23 37 24 8 100
2022 Quebec (excluding National Capital Region) 10 28 40 20 3 30
2022 British Columbia 0 33 35 32 0 15

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 56 26 8 4 4 2 0 84 8 1425
2024 Ontario (excluding National Capital Region) 54 16 13 9 3 5 0 74 12 55
2024 Quebec (excluding National Capital Region) 80 15 0 5 0 0 0 95 5 20
2022 National Capital Region 59 25 8 3 2 2 0 86 6 1570
2022 Ontario (excluding National Capital Region) 69 19 6 0 2 4 0 92 2 100
2022 Quebec (excluding National Capital Region) 77 13 7 0 0 4 0 93 0 30
2022 British Columbia 83 6 0 0 11 0 0 89 11 15
2020 National Capital Region 55 26 10 4 3 2 0 83 7 1710
2020 Ontario (excluding National Capital Region) 62 24 6 3 2 1 1 88 5 85
2020 Quebec (excluding National Capital Region) 51 39 5 5 0 0 0 90 5 20

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 49 24 8 9 9 1 0 74 19 1425
2024 Ontario (excluding National Capital Region) 42 19 10 17 10 2 0 62 27 55
2024 Quebec (excluding National Capital Region) 60 11 8 14 0 7 0 76 15 20
2022 National Capital Region 53 24 7 8 6 1 0 78 15 1565
2022 Ontario (excluding National Capital Region) 62 17 8 5 7 1 0 79 12 100
2022 Quebec (excluding National Capital Region) 59 27 6 4 0 4 0 90 4 30
2022 British Columbia 58 25 6 0 11 0 0 83 11 15
2020 National Capital Region 46 27 10 11 6 1 0 73 17 1720
2020 Ontario (excluding National Capital Region) 48 26 7 12 5 1 0 75 18 85
2020 Quebec (excluding National Capital Region) 61 29 0 10 0 0 0 90 10 20

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 23 38 14 13 11 1 0 62 24 1425
2024 Ontario (excluding National Capital Region) 23 38 17 12 9 0 2 62 22 55
2024 Quebec (excluding National Capital Region) 42 42 16 0 0 0 0 84 0 20
2022 National Capital Region 32 39 12 10 6 1 0 71 16 1570
2022 Ontario (excluding National Capital Region) 40 41 7 8 3 0 0 81 11 100
2022 Quebec (excluding National Capital Region) 41 45 14 0 0 0 0 86 0 30
2022 British Columbia 60 14 8 6 11 0 0 75 17 15
2020 National Capital Region 36 33 15 9 5 1 0 70 15 1725
2020 Ontario (excluding National Capital Region) 37 41 14 5 3 0 0 78 8 85
2020 Quebec (excluding National Capital Region) 46 15 25 9 5 0 0 61 14 20
2019 National Capital Region 31 37 14 10 6 2 0 69 17 1720
2019 Ontario (excluding National Capital Region) 32 37 10 14 5 2 0 70 19 65

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 18 50 9 18 4 1 0 68 22 515
2022 National Capital Region 22 52 12 10 4 1 0 74 14 570
2022 Ontario (excluding National Capital Region) 24 32 28 16 0 0 0 56 16 10
2020 National Capital Region 27 49 11 10 2 1 1 77 12 560

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 37 28 15 8 10 0 3 38 62 1420
2024 Ontario (excluding National Capital Region) 32 29 10 11 17 0 1 33 67 55
2024 Quebec (excluding National Capital Region) 58 21 5 5 0 0 11 65 35 20
2022 National Capital Region 36 26 18 8 9 0 3 1560
2022 Ontario (excluding National Capital Region) 21 27 27 10 11 0 4 100
2022 Quebec (excluding National Capital Region) 38 22 17 13 10 0 0 30
2022 British Columbia 0 30 38 14 18 0 0 15
2020 National Capital Region 38 30 16 7 7 0 1 1705
2020 Ontario (excluding National Capital Region) 50 28 13 2 4 1 1 85
2020 Quebec (excluding National Capital Region) 35 30 35 0 0 0 0 20
2019 National Capital Region 27 30 20 10 11 0 1 1720
2019 Ontario (excluding National Capital Region) 25 36 18 10 6 1 3 65

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 17 27 25 15 15 0 1 17 83 1420
2024 Ontario (excluding National Capital Region) 22 22 30 17 8 0 2 23 77 55
2024 Quebec (excluding National Capital Region) 30 40 14 7 9 0 0 30 70 20
2022 National Capital Region 14 24 29 18 14 0 0 1560
2022 Ontario (excluding National Capital Region) 23 32 20 17 6 0 1 100
2022 Quebec (excluding National Capital Region) 20 25 43 9 3 0 0 30
2022 British Columbia 27 33 16 13 11 0 0 15
2020 National Capital Region 14 23 29 19 15 0 0 1720
2020 Ontario (excluding National Capital Region) 27 30 19 14 9 0 1 85
2020 Quebec (excluding National Capital Region) 14 28 38 20 0 0 0 20
2019 National Capital Region 17 28 28 16 10 0 1 1715
2019 Ontario (excluding National Capital Region) 33 34 15 7 8 1 2 65

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 20 28 22 15 14 0 1 20 80 1420
2024 Ontario (excluding National Capital Region) 25 40 21 6 9 0 0 25 75 55
2024 Quebec (excluding National Capital Region) 43 37 16 0 4 0 0 43 57 20
2022 National Capital Region 18 28 25 15 13 0 1 1560
2022 Ontario (excluding National Capital Region) 39 23 18 11 6 0 4 100
2022 Quebec (excluding National Capital Region) 22 43 18 11 6 0 0 30
2022 British Columbia 37 32 21 0 11 0 0 15
2020 National Capital Region 18 26 26 16 12 0 1 1715
2020 Ontario (excluding National Capital Region) 33 28 16 12 8 0 2 85
2020 Quebec (excluding National Capital Region) 33 35 17 10 4 0 0 20
2019 National Capital Region 19 30 23 16 10 0 1 1715
2019 Ontario (excluding National Capital Region) 42 25 16 6 8 1 2 65

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 19 25 23 14 18 0 1 19 81 1425
2024 Ontario (excluding National Capital Region) 26 23 30 12 7 0 2 27 73 55
2024 Quebec (excluding National Capital Region) 12 38 26 4 15 0 5 13 87 20
2022 National Capital Region 15 22 23 19 19 0 1 1565
2022 Ontario (excluding National Capital Region) 22 28 24 7 17 0 4 100
2022 Quebec (excluding National Capital Region) 16 27 29 12 16 0 0 30
2022 British Columbia 8 43 16 14 19 0 0 10
2020 National Capital Region 17 25 23 18 15 0 1 1715
2020 Ontario (excluding National Capital Region) 31 21 16 14 15 0 2 85
2020 Quebec (excluding National Capital Region) 20 36 29 10 5 0 0 20
2019 National Capital Region 21 25 24 17 12 0 1 1710
2019 Ontario (excluding National Capital Region) 37 25 13 6 12 3 3 65

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 38 26 14 9 7 0 5 41 59 1425
2024 Ontario (excluding National Capital Region) 49 24 17 3 3 0 3 50 50 55
2024 Quebec (excluding National Capital Region) 58 23 10 4 0 0 5 61 39 20
2022 National Capital Region 33 28 19 8 9 0 4 1565
2022 Ontario (excluding National Capital Region) 58 21 8 7 3 0 3 100
2022 Quebec (excluding National Capital Region) 56 24 13 0 3 0 4 30
2022 British Columbia 74 26 0 0 0 0 0 15
2020 National Capital Region 30 25 21 12 11 0 1 1715
2020 Ontario (excluding National Capital Region) 43 18 20 13 3 0 4 85
2020 Quebec (excluding National Capital Region) 49 22 15 15 0 0 0 20
2019 National Capital Region 38 29 16 9 5 0 2 1705
2019 Ontario (excluding National Capital Region) 58 21 7 4 5 1 3 65

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 22 26 19 14 17 0 1 22 78 1420
2024 Ontario (excluding National Capital Region) 24 33 16 9 17 0 0 24 76 55
2024 Quebec (excluding National Capital Region) 60 22 9 4 0 0 5 63 37 20
2022 National Capital Region 26 24 25 12 12 0 1 1565
2022 Ontario (excluding National Capital Region) 36 32 13 10 7 0 1 100
2022 Quebec (excluding National Capital Region) 48 27 14 0 8 4 0 30
2022 British Columbia 40 22 25 7 6 0 0 15
2020 National Capital Region 22 26 23 15 13 0 0 1715
2020 Ontario (excluding National Capital Region) 30 25 15 11 16 1 1 85
2020 Quebec (excluding National Capital Region) 19 27 34 10 10 0 0 20
2019 National Capital Region 30 30 21 10 9 0 0 1715
2019 Ontario (excluding National Capital Region) 49 27 12 4 4 1 2 65

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 28 29 19 13 9 0 1 28 72 1425
2024 Ontario (excluding National Capital Region) 23 36 21 14 5 0 1 23 77 55
2024 Quebec (excluding National Capital Region) 48 15 20 17 0 0 0 48 52 20
2022 National Capital Region 32 33 18 9 6 1 1 1560
2022 Ontario (excluding National Capital Region) 36 29 17 7 8 1 3 100
2022 Quebec (excluding National Capital Region) 34 25 20 12 3 7 0 30
2022 British Columbia 48 0 28 7 17 0 0 15
2020 National Capital Region 36 32 20 8 3 0 1 1710
2020 Ontario (excluding National Capital Region) 44 28 17 7 1 1 1 85
2020 Quebec (excluding National Capital Region) 44 42 4 9 0 0 0 20
2019 National Capital Region 31 35 19 9 5 0 1 1715
2019 Ontario (excluding National Capital Region) 40 29 11 13 3 1 3 65

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 19 29 22 15 14 0 1 19 81 1425
2024 Ontario (excluding National Capital Region) 23 27 26 12 12 0 0 23 77 55
2024 Quebec (excluding National Capital Region) 14 60 22 0 4 0 0 14 86 20
2022 National Capital Region 22 32 22 13 9 0 1 1565
2022 Ontario (excluding National Capital Region) 32 22 24 14 7 0 1 100
2022 Quebec (excluding National Capital Region) 16 32 37 6 9 0 0 30
2022 British Columbia 20 22 34 6 17 0 0 15
2020 National Capital Region 24 32 24 12 7 0 0 1710
2020 Ontario (excluding National Capital Region) 39 20 20 13 4 1 2 85
2020 Quebec (excluding National Capital Region) 24 31 26 10 9 0 0 20
2019 National Capital Region 23 34 23 12 7 0 1 1715
2019 Ontario (excluding National Capital Region) 39 32 12 7 7 1 1 65

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 30 28 17 11 13 0 1 30 70 1425
2024 Ontario (excluding National Capital Region) 29 23 20 20 9 0 0 29 71 55
2024 Quebec (excluding National Capital Region) 27 40 25 8 0 0 0 27 73 20
2022 National Capital Region 31 30 18 11 9 0 1 1565
2022 Ontario (excluding National Capital Region) 31 28 18 11 10 0 1 100
2022 Quebec (excluding National Capital Region) 9 34 32 12 13 0 0 30
2022 British Columbia 16 46 7 8 23 0 0 15
2020 National Capital Region 30 32 20 11 6 0 0 1715
2020 Ontario (excluding National Capital Region) 41 28 16 7 5 1 1 85
2020 Quebec (excluding National Capital Region) 29 27 30 5 9 0 0 20
2019 National Capital Region 29 29 22 11 8 0 0 1715
2019 Ontario (excluding National Capital Region) 33 32 15 11 7 1 0 65

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 46 26 11 7 8 0 1 47 53 1420
2024 Ontario (excluding National Capital Region) 45 27 21 5 2 0 0 45 55 55
2024 Quebec (excluding National Capital Region) 55 36 5 4 0 0 0 55 45 20
2022 National Capital Region 50 24 11 6 8 0 1 1565
2022 Ontario (excluding National Capital Region) 55 20 12 7 4 0 2 100
2022 Quebec (excluding National Capital Region) 55 20 12 9 4 0 0 30
2022 British Columbia 62 15 6 0 17 0 0 15
2020 National Capital Region 50 25 13 6 5 0 0 1700
2020 Ontario (excluding National Capital Region) 51 25 13 3 7 0 1 85
2020 Quebec (excluding National Capital Region) 51 24 15 10 0 0 0 20
2019 National Capital Region 49 25 13 6 6 0 1 1715
2019 Ontario (excluding National Capital Region) 50 27 9 4 5 4 2 65

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 55 24 9 5 5 0 1 56 44 1420
2024 Ontario (excluding National Capital Region) 47 25 14 8 4 0 2 48 52 55
2024 Quebec (excluding National Capital Region) 56 27 8 4 5 0 0 56 44 20
2022 National Capital Region 54 25 11 5 3 0 2 1565
2022 Ontario (excluding National Capital Region) 51 24 11 8 4 0 1 100
2022 Quebec (excluding National Capital Region) 44 45 3 3 6 0 0 30
2022 British Columbia 20 50 7 12 11 0 0 15
2020 National Capital Region 26 32 24 12 6 0 0 1715
2020 Ontario (excluding National Capital Region) 27 30 22 13 6 0 3 85
2020 Quebec (excluding National Capital Region) 28 22 24 10 15 0 0 20

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 36 30 19 7 7 0 1 37 63 1415
2024 Ontario (excluding National Capital Region) 39 24 21 7 8 0 1 40 60 55
2024 Quebec (excluding National Capital Region) 54 29 4 13 0 0 0 54 46 20
2022 National Capital Region 37 30 19 8 5 0 1 1560
2022 Ontario (excluding National Capital Region) 30 34 17 14 4 0 2 100
2022 Quebec (excluding National Capital Region) 23 29 25 13 11 0 0 30
2022 British Columbia 28 50 12 0 11 0 0 15
2020 National Capital Region 32 34 19 9 5 0 1 1715
2020 Ontario (excluding National Capital Region) 36 31 20 8 4 0 1 85
2020 Quebec (excluding National Capital Region) 19 27 48 5 0 0 0 20
2019 National Capital Region 37 33 19 7 3 0 0 1715
2019 Ontario (excluding National Capital Region) 45 30 10 6 6 1 1 65

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 32 20 16 12 18 0 2 33 67 1415
2024 Ontario (excluding National Capital Region) 42 16 13 8 15 0 7 44 56 55
2024 Quebec (excluding National Capital Region) 72 7 6 0 0 0 15 85 15 20
2022 National Capital Region 42 23 17 8 8 1 2 1560
2022 Ontario (excluding National Capital Region) 62 21 8 0 2 0 7 100
2022 Quebec (excluding National Capital Region) 76 3 7 0 3 9 3 30
2022 British Columbia 76 13 0 0 11 0 0 15
2020 National Capital Region 45 28 16 7 3 0 1 1700
2020 Ontario (excluding National Capital Region) 51 18 20 3 4 2 3 85
2020 Quebec (excluding National Capital Region) 28 62 0 10 0 0 0 20
2019 National Capital Region 55 21 12 6 5 0 1 1710
2019 Ontario (excluding National Capital Region) 72 12 8 3 3 1 2 65

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 42 30 14 7 5 0 1 42 58 1420
2024 Ontario (excluding National Capital Region) 40 34 18 6 2 0 1 40 60 55
2024 Quebec (excluding National Capital Region) 56 37 0 8 0 0 0 56 44 20
2022 National Capital Region 47 33 13 4 3 0 1 1565
2022 Ontario (excluding National Capital Region) 46 30 17 4 2 0 1 100
2022 Quebec (excluding National Capital Region) 56 29 3 11 0 0 0 30
2022 British Columbia 31 52 6 0 11 0 0 15
2020 National Capital Region 29 37 20 9 4 0 0 1695
2020 Ontario (excluding National Capital Region) 39 32 21 4 5 0 0 85
2020 Quebec (excluding National Capital Region) 37 27 20 10 5 0 0 20

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 69 10 3 2 3 1 12 79 21 1420
2024 Ontario (excluding National Capital Region) 57 18 3 0 2 2 19 71 29 55
2024 Quebec (excluding National Capital Region) 79 15 0 0 0 0 5 84 16 20

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 60 12 8 4 6 1 10 67 33 1420
2024 Ontario (excluding National Capital Region) 56 13 5 2 7 2 15 68 32 55
2024 Quebec (excluding National Capital Region) 80 7 0 8 0 0 5 85 15 20

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 71 9 5 3 4 1 6 77 23 1420
2024 Ontario (excluding National Capital Region) 73 3 3 0 5 0 15 86 14 55
2024 Quebec (excluding National Capital Region) 82 13 0 0 0 0 5 86 14 20
2022 National Capital Region 76 8 4 2 3 1 6 1565
2022 Ontario (excluding National Capital Region) 75 15 4 2 1 1 3 100
2022 Quebec (excluding National Capital Region) 82 3 6 3 4 0 3 30
2022 British Columbia 77 0 12 0 11 0 0 15
2020 National Capital Region 79 8 4 2 2 1 3 1690
2020 Ontario (excluding National Capital Region) 69 19 2 4 3 0 3 85
2020 Quebec (excluding National Capital Region) 72 22 0 0 5 0 0 20
2019 National Capital Region 74 10 5 4 4 1 2 1715
2019 Ontario (excluding National Capital Region) 75 6 1 3 6 1 7 65

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 64 20 7 3 2 1 3 66 34 1420
2024 Ontario (excluding National Capital Region) 63 21 8 0 2 0 6 67 33 55
2024 Quebec (excluding National Capital Region) 58 36 0 0 0 0 6 62 38 20
2022 National Capital Region 70 18 6 2 1 0 4 1565
2022 Ontario (excluding National Capital Region) 72 17 6 2 0 1 3 100
2022 Quebec (excluding National Capital Region) 68 14 12 3 4 0 0 30
2022 British Columbia 65 12 23 0 0 0 0 15
2020 National Capital Region 71 18 5 3 1 0 1 1690
2020 Ontario (excluding National Capital Region) 64 19 12 2 2 0 0 85
2020 Quebec (excluding National Capital Region) 75 14 11 0 0 0 0 20
2019 National Capital Region 63 23 8 2 2 0 1 1710
2019 Ontario (excluding National Capital Region) 62 24 6 2 3 0 3 65

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 62 16 8 5 6 1 3 64 36 1420
2024 Ontario (excluding National Capital Region) 69 13 8 0 5 0 4 72 28 55
2024 Quebec (excluding National Capital Region) 72 23 0 0 0 0 6 76 24 20
2022 National Capital Region 66 16 8 3 4 0 3 1565
2022 Ontario (excluding National Capital Region) 63 21 8 3 1 2 2 100
2022 Quebec (excluding National Capital Region) 62 29 3 0 4 0 3 30
2022 British Columbia 64 24 0 0 11 0 0 15
2020 National Capital Region 68 16 7 4 3 0 2 1700
2020 Ontario (excluding National Capital Region) 71 13 6 4 7 0 0 85
2020 Quebec (excluding National Capital Region) 86 14 0 0 0 0 0 20
2019 National Capital Region 61 18 9 6 6 0 1 1705
2019 Ontario (excluding National Capital Region) 66 19 4 3 5 0 3 65

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 60 10 5 2 1 0 21 77 23 1420
2024 Ontario (excluding National Capital Region) 64 6 2 0 2 0 26 87 13 55
2024 Quebec (excluding National Capital Region) 72 5 0 0 0 0 23 93 7 20
2022 National Capital Region 62 11 4 1 1 0 21 1560
2022 Ontario (excluding National Capital Region) 65 5 2 0 1 0 28 100
2022 Quebec (excluding National Capital Region) 62 16 6 4 0 0 12 30
2022 British Columbia 76 0 6 0 0 0 19 15
2020 National Capital Region 63 11 3 2 1 0 20 1700
2020 Ontario (excluding National Capital Region) 70 9 1 0 0 0 19 85
2020 Quebec (excluding National Capital Region) 62 15 5 5 0 0 13 20
2019 National Capital Region 61 11 4 2 1 0 22 1710
2019 Ontario (excluding National Capital Region) 65 4 3 0 0 0 27 65

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 68 17 5 2 2 1 6 73 27 1410
2024 Ontario (excluding National Capital Region) 71 11 5 0 2 0 11 80 20 55
2024 Quebec (excluding National Capital Region) 89 6 0 0 0 0 5 94 6 20
2022 National Capital Region 72 15 5 1 1 0 6 1560
2022 Ontario (excluding National Capital Region) 72 15 5 0 2 1 6 100
2022 Quebec (excluding National Capital Region) 77 6 11 6 0 0 0 30
2022 British Columbia 82 18 0 0 0 0 0 15
2020 National Capital Region 74 15 6 1 1 0 3 1720
2020 Ontario (excluding National Capital Region) 72 13 11 1 2 0 0 85
2020 Quebec (excluding National Capital Region) 69 16 5 10 0 0 0 20
2019 National Capital Region 71 17 5 1 1 0 4 1705
2019 Ontario (excluding National Capital Region) 68 16 2 1 3 0 9 65

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 64 16 8 3 5 1 3 67 33 1425
2024 Ontario (excluding National Capital Region) 48 18 14 6 9 0 5 50 50 55
2024 Quebec (excluding National Capital Region) 68 16 0 5 6 0 5 72 28 20
2022 National Capital Region 75 11 5 2 2 0 4 1565
2022 Ontario (excluding National Capital Region) 69 12 7 4 4 1 3 100
2022 Quebec (excluding National Capital Region) 70 10 12 4 3 0 0 30
2022 British Columbia 62 13 13 13 0 0 0 15
2020 National Capital Region 72 13 7 3 3 0 2 1720
2020 Ontario (excluding National Capital Region) 52 14 18 8 8 1 0 85
2020 Quebec (excluding National Capital Region) 39 14 37 5 5 0 0 20
2019 National Capital Region 78 10 4 2 3 0 2 1715
2019 Ontario (excluding National Capital Region) 54 12 11 9 10 0 4 65

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 47 25 15 5 5 1 3 49 51 1420
2024 Ontario (excluding National Capital Region) 42 23 18 3 8 1 5 44 56 55
2024 Quebec (excluding National Capital Region) 66 25 4 0 0 0 5 70 30 20
2022 National Capital Region 50 26 14 4 3 0 3 1570
2022 Ontario (excluding National Capital Region) 34 32 18 4 9 2 2 100
2022 Quebec (excluding National Capital Region) 54 18 14 14 0 0 0 30
2022 British Columbia 47 30 23 0 0 0 0 15
2020 National Capital Region 48 28 15 5 2 0 1 1715
2020 Ontario (excluding National Capital Region) 44 30 12 12 2 0 0 85
2020 Quebec (excluding National Capital Region) 29 29 36 0 5 0 0 20
2019 National Capital Region 56 27 10 3 2 0 1 1705
2019 Ontario (excluding National Capital Region) 60 25 6 3 2 0 4 65

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 7 27 40 16 10 0 0 34 26 1425
2024 Ontario (excluding National Capital Region) 7 36 37 10 10 0 0 44 19 55
2024 Quebec (excluding National Capital Region) 15 48 25 12 0 0 0 63 12 20
2022 National Capital Region 8 29 41 15 7 0 0 37 22 1570
2022 Ontario (excluding National Capital Region) 9 37 42 10 2 0 0 46 12 100
2022 Quebec (excluding National Capital Region) 14 36 44 3 3 0 0 50 6 30
2022 British Columbia 0 54 35 12 0 0 0 54 12 10
2020 National Capital Region 11 31 37 15 5 0 0 42 21 1720
2020 Ontario (excluding National Capital Region) 11 38 34 11 7 0 0 49 17 85
2020 Quebec (excluding National Capital Region) 5 51 33 5 5 0 0 56 10 20
2019 National Capital Region 15 32 36 13 4 0 0 46 17 1720
2019 Ontario (excluding National Capital Region) 21 45 22 7 5 0 0 66 12 65

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 15 26 38 15 6 0 0 21 41 1425
2024 Ontario (excluding National Capital Region) 17 17 39 11 16 0 0 27 34 55
2024 Quebec (excluding National Capital Region) 4 16 29 29 22 0 0 51 20 20
2022 National Capital Region 9 24 41 19 7 0 1 26 33 1565
2022 Ontario (excluding National Capital Region) 8 15 38 26 12 0 1 38 24 100
2022 Quebec (excluding National Capital Region) 0 24 42 18 16 0 0 34 24 30
2022 British Columbia 11 13 35 41 0 0 0 41 24 15
2020 National Capital Region 13 24 36 20 8 0 0 28 37 1710
2020 Ontario (excluding National Capital Region) 10 20 33 28 9 0 0 37 30 85
2020 Quebec (excluding National Capital Region) 10 10 51 23 5 0 0 28 21 20
2019 National Capital Region 10 20 40 21 10 0 0 30 30 1705
2019 Ontario (excluding National Capital Region) 12 9 42 25 12 0 0 38 21 65
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 28 60 1425
2024 Ontario (excluding National Capital Region) 33 51 55
2024 Quebec (excluding National Capital Region) 9 75 20
2022 National Capital Region 28 58 1570
2022 Ontario (excluding National Capital Region) 31 47 100
2022 Quebec (excluding National Capital Region) 39 42 30
2022 British Columbia 39 41 15
2020 National Capital Region 30 53 1725
2020 Ontario (excluding National Capital Region) 9 62 85
2020 Quebec (excluding National Capital Region) 20 45 20

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 National Capital Region 40 60 385
2024 Ontario (excluding National Capital Region) 45 55 15
2022 National Capital Region 32 68 440
2022 Ontario (excluding National Capital Region) 52 48 30
2022 Quebec (excluding National Capital Region) 39 61 10
2020 National Capital Region 32 68 530

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 37 19 14 6 10 2 12 43 57 1425
2024 Ontario (excluding National Capital Region) 41 19 5 6 4 6 19 54 46 55
2024 Quebec (excluding National Capital Region) 45 10 9 5 4 0 27 62 38 20
2022 National Capital Region 41 19 12 7 6 1 14 1570
2022 Ontario (excluding National Capital Region) 38 20 8 6 4 6 19 100
2022 Quebec (excluding National Capital Region) 26 20 11 4 10 3 26 30
2022 British Columbia 36 15 11 0 6 6 26 15
2020 National Capital Region 41 23 14 8 7 1 7 1725
2020 Ontario (excluding National Capital Region) 48 21 7 4 2 3 14 85
2020 Quebec (excluding National Capital Region) 14 36 10 5 0 5 30 20
2019 National Capital Region 37 20 17 10 11 1 4 1705
2019 Ontario (excluding National Capital Region) 44 24 12 3 9 2 7 65

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 7 18 15 17 35 4 4 27 56 385
2024 Ontario (excluding National Capital Region) 18 27 14 4 37 0 0 45 41 15
2022 National Capital Region 9 21 13 19 27 3 8 34 52 440
2022 Ontario (excluding National Capital Region) 21 35 8 9 27 0 0 56 36 30
2022 Quebec (excluding National Capital Region) 12 30 12 0 37 9 0 46 41 10
2020 National Capital Region 13 20 19 19 22 2 5 36 44 530

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 National Capital Region 5 12 10 19 48 2 4 18 71 385
2024 Ontario (excluding National Capital Region) 10 20 21 11 38 0 0 30 49 15
2022 National Capital Region 3 15 13 21 39 2 6 20 65 440
2022 Ontario (excluding National Capital Region) 13 20 7 16 36 0 8 36 56 30
2022 Quebec (excluding National Capital Region) 23 30 0 0 37 9 0 59 41 10
2020 National Capital Region 6 14 14 24 35 2 4 22 63 530
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